Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
American Road Trucks April 2015 - Present
By Appointment Only, Inc. (BAO) July 2013 - March 2015
Bank of America August 2011 - June 2013
Healthways June 2006 - May 2011
Skills
Administrative..., Fitness Industry, Customer Relations, Sales Process, Customer Service, Demand Generation, Account Management, Cold Calling, B2B, Salesforce.com, Lead Generation, Email Marketing, Sales, Marketing, Social Media, Marketing Strategy, Market Research, Social Media Marketing, Direct Sales, Leadership, Sales Management
Education
Northern Arizona University
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
Morrison, Clark & Conover CPAs, PLLC October 2010 - Present
Spiral, Inc May 2010 - November 2010
Bashas' July 2009 - May 2010
McGladrey & Pullen September 2007 - April 2009
US Foodservice May 2007 - August 2007
Bank of America May 2005 - August 2005
Skills
Capital Budgeting, Internal Controls, General Ledger, Account Reconciliation, Sarbanes-Oxley Act, Financial Statements, Internal Audit, Accounting, Auditing, Accounts Payable, Fixed Assets, Accounts Receivable, Finance, Management, Bank Reconciliation
Education
Northern Arizona University-The W. A. Franke College of Business 2002 — 2007
Bachelors, Accounting and Finance
Changzhou, China April 2014 - Present
Bank of America May 2011 - February 2014
Honeywell December 2010 - May 2011
Honeywell Aerospace January 2007 - December 2010
Centex Homes May 2006 - June 2007
Northern Arizona University August 2005 - May 2006
Northern Arizona University August 2003 - May 2006
Bank of America May 2004 - August 2005
Skills
SharePoint Designer, Microsoft Excel, Data Analysis, Forecasting, Budgets, Marketing, Project Management, Customer Service, PowerPoint, Leadership, Outlook, CRM, Market Research, Microsoft Office, Process Improvement, Team Leadership, Microsoft Word, Strategic Planning, Time Management, Business Planning, Training, Program Management, Six Sigma, Management, Analysis, Cross-functional Team...
Education
Keller Graduate School of Management 2008 — 2010
M.B.A, Marketing
Northern Arizona University 2002 — 2006
Bachelor of Science; Bachelor of Science, Business Administration; Marketing; Business Administration; Management
North Canyon High School 1998 — 2002
High School Diploma, General Studies
Goodman Law PLLC May 2012 - Present
Jones & Keller PC October 2011 - May 2012
Gust Rosenfeld, PLC August 2008 - July 2011
Alston & Bird LLP July 2007 - August 2008
Wells Fargo Bank August 2006 - July 2007
Bank of America June 2000 - June 2004
Skills
Bankruptcy, Litigation, Banking, Financial Institutions, Workout, Commercial Litigation, Financial Institution..., Defeasance, Credit, Restructuring, Portfolio Management, Commercial Real Estate, Commercial Lending, Securities, Creditors' Rights, Corporate Law, Loan Origination, Due Diligence, Management, Real Estate
Education
Pacific Coast Banking School 2010 — 2012
Bank Management
Thomas M. Cooley Law School 2004 — 2006
Juris Doctor, Law
Northern Arizona University 2000 — 2006
Bachelor of Arts, Liberal Studies With Emphasis in Free Enterprise
Elena's Bookkeeping and Business Management Services May 2010 - Present
Bank of America 2007 - 2009
Bank of America 2007 - 2009
Skills
Accounts Payable, Account Reconciliation, QuickBooks, Bookkeeping, Tax, Accounts Receivable, Payroll, Variance Analysis, General Ledger, Tax Preparation, Journal Entries, Cash Flow, GAAP, Financial Accounting, Invoicing
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA), Accounting
Scottsdale Community College 2010 — 2012
Associate's degree, Accounting and Bookkeeping
Northern Arizona University 2001 — 2003
Bachelor of Science (BS), Marketing and Finance
Orchard Street Chop Shop August 2013 - Present
Self-employed August 2008 - Present
Self-employed August 2008 - Present
Whisque Bar and Grill February 2006 - August 2008
Bank of America June 2004 - August 2008
Education
University of New Hampshire - Whittemore School of Business and Economics 2013 — 2015
Business Administration and Management, General
Northern Essex Community College
Business Administration and Management, General
Military Personnel Services Corporation February 2013 - Present
LDS Employment Resource Services 2012 - January 2013
Arizona Army National Guard 819th Sapper Co January 2010 - January 2012
Bank of America October 2006 - September 2010
Bank of America May 1999 - October 2006
Bank of America January 1995 - May 1999
Skills
•Excellent oral and..., DPS Fingerprint..., Notary Public, •Ten-key by touch, •Proficient in Excel,..., •Ability to work well..., •Ambitious, Appraising Team..., Data Entry, Payroll, New Hire Training, Exit Interviews, Resume Writing, Human Resource..., Reviews, Recruiting, Financial Audits, Financial Consulting, Training Delivery, Public Relations, Problem Solving, Customer Service, Microsoft Office, Training, Coaching, Leadership, Public Speaking, Microsoft Word, Change Management, Policy, Interviews, Event Planning, Microsoft Excel, PowerPoint, Job Coaching, Employee Relations, Sales, Leadership Development, Team Building
Education
Northern Arizona University 2008 — 2010
Bachelor of Science (BS), Public Administration
JPMorgan Chase & Co. February 2012 - Present
Bank of America March 2008 - February 2012
Household Finance October 2006 - March 2008
Skills
Mortgage Lending, Mortgage Banking, Refinance, FHA, Loan Origination, Loans, Residential Mortgages, Credit, VA loans, USDA, FHA financing, Credit Analysis, Banking, Consumer Lending, Underwriting, Commercial Lending, Reverse Mortgages, Mortgage Underwriting, Construction Loans, FHA Financing, VA Loans, First Time Home Buyers, Foreclosures, REO, Investment Properties, Investors, Short Sales, Real Estate Transactions, Sales, HUD, Single Family Homes, Real Estate, Real Estate Financing, Residential Homes, Sellers, Referrals, New Home Sales, Condos, Customer Service, Relocation, Investments, Buyer Representation, Commercial Real Estate, Government Loans, Real Estate Economics, Listings, Vacation Homes, Certified Mortgage..., Home Equity Lines of..., Sales Management
Education
Northern Arizona University 2001 — 2004
Bachelor of Science, Hotel & Restaurant Management
Horizon High School 1996 — 2000
First Eastern Mortgage 2010 - 2011
MAG Mortgage Corporation 2009 - 2010
Bank of America 2006 - 2010
Coverall Health-Based Cleaning System 1998 - 2006
Skills
Customer Service, Management, Microsoft Office, Microsoft Word, Credit Analysis, Financial Analysis, Banking
Education
Northern Essex Community College 2012 — 2015
Woburn high school
Bank of America October 2008 - Present
Countrywide Financial Corp February 2003 - 2008
TRW Inc. Systems February 1998 - February 2003
BDM Technologies May 1997 - January 1998
Skills
Functional Testing, Management, Defect Tracking, Mortgage Lending, Regression Testing, SDLC, Quality Assurance, Software Quality..., Agile Testing, End-to-end Testing, Test Effort Estimation, Software Engineering, Test Automation, Test Cases, Manual Testing
Education
Northern Arizona University 1995 — 1997
MBA, MIS in Computer Information System
Beijing University of Aeronautics & Astronautics
B.S. in Engineering, Mechanical Engineering
AfternicGoDaddy March 2011 - Present
Desert Schools Federal Credit Union August 2009 - March 2011
Bank of America October 2007 - February 2009
Skills
Sales, Customer Service, Domain Names, Cross Selling, Self-motivated Team..., Account Management, Negotiation, CRM, Marketing, Online Advertising, Training, Coaching, Call Centers, New Business Development, Selling, Domain Registration, Social Media Marketing, Online Marketing, Lead Generation, E-commerce, SEO, Web Analytics, Management, Social Networking, WordPress, Leadership, Entrepreneurship, Start-ups
Education
Northern Arizona University
Bachelor of Applied Science (BASc)
Bank of America November 2012 - Present
Zale March 2008 - November 2012
Sterling Jewelers September 2002 - March 2008
Ira Chrysler Jeep Dodge, Inc January 2006 - December 2007
Skills
Store Management, Multi-unit, Visual Merchandising, Merchandise Planning, Shrinkage, Driving Results, Inventory Control, Store Operations, Associate Development, Retail Sales, Customer Satisfaction, P&L Management, Income Statement, Sales, Training, Multi-Unit
Education
Northern Essex Community College 2014 — 2017
Business Administration and Management, General
Haverhill High School 1996 — 2000
Diploma
Bank of America 2012 - 2013
Bank of America 2011 - August 2012
Bank of America 2007 - 2011
Bank of America 2004 - 2006
Bank of America 2001 - 2003
CSC 1996 - 2001
BMO Harris Bank 1996 - 1999
Unisys 1994 - 1996
Tata Unisys 1989 - 1994
Skills
Enterprise Architecture, IT Strategy, Leadership, Governance, SDLC, Banking, Architecture, Information Technology, E-commerce, Analytics, Risk Management, Training, SOA, Integration, Business Process...
Education
Northern Illinois University 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Calicut 1984 — 1988
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Bank of America October 2012 - Present
Target April 2008 - Present
Skills
Loss Prevention, Retail, Customer Service, Inventory Management, Merchandising, Sales, Fundraising, Event Planning, Time Management
Education
Northern Arizona University 2008 — 2012
horizon
Bank of America March 2015 - Present
Bank of America December 2013 - April 2015
Northern Arizona University August 2012 - May 2013
Northern Arizona University December 2010 - August 2012
Skills
Financial Analysis, Microsoft Excel, Customer Service, Microsoft Office, Leadership, PowerPoint, Investments, Data Analysis, Microsoft Word, Public Speaking, Research, Higher Education, Time Management
Education
Northern Arizona University 2009 — 2013
Bachelor of Business Administration (BBA), Finance & Management, 3.52
Chandler High School 2005 — 2009
General education
Maricopa Community Colleges August 2015 - Present
Bank of America January 2011 - June 2015
SynCardia Systems, Inc. February 2009 - September 2009
ANALYZE INC. September 2002 - February 2008
ANALYZE INC. September 2000 - September 2002
NYPD April 1999 - September 1999
Schering-Plough October 1997 - April 1999
Skills
Management, Engineering, Consulting, Process Improvement, HPLC, Organic Chemistry, UV/Vis, GMP, Laboratory, FTIR, Analytical Chemistry, Analysis, Project Management, Cross-functional Team..., Business Analysis, Banking, Quality Assurance
Education
SUNY Stony Brook 1991 — 1996
Doctor of Philosophy (Ph.D.), Organic Chemistry
Northern Arizona University 1985 — 1988
Bachelor of Science (BS), Chemistry
Bank of America February 2014 - Present
JPMorgan Chase December 2012 - February 2014
Alpine Mortgage, LLC October 2011 - November 2012
Dedicated Mortgage Associates January 2000 - January 2011
Assurance Mortgage Corporation of America January 1997 - January 2000
UC Lending January 1994 - January 1997
Household Finance Corporation January 1992 - January 1994
Gallery Of Homes January 1986 - January 1992
Skills
Training, Mortgage Lending, Loans, Customer Service, Sales Management, Management, Mortgage Banking, FHA, Refinance, Credit, Loan Origination, New Business Development, Residential Mortgages, Cold Calling, Sales, Strategy, Real Estate, Banking, Financial Services, Real Estate Economics, Investment Properties
Education
Northern Essex Community College 1984 — 1986
Associates, Finance
CGS Premier July 2013 - Present
Steel Space Productions December 2011 - June 2013
Whitworth Consulting September 2010 - December 2011
AccuData Integrated Marketing January 2009 - September 2010
Chase Counterfly, LLC February 2008 - September 2008
LendingTree, LLC (A division of IAC Interactive Corp) July 2001 - September 2007
Bank of America March 1993 - June 2001
Skills
Relationship Marketing, Integrated Marketing, Strategic Partnerships, Marketing Strategy, Marketing, Business Development, Social Media Marketing, Segmentation, Direct Marketing, New Business Development, B2B, CRM, Account Management, Sales, Management, Solution Selling, Leadership, Strategy, Mobile Marketing, Digital Marketing, Online Marketing, Email Marketing, Online Advertising, Marketing Communications, E-commerce
Education
Northern Illinois University
B.S., Computer Science / Business
Bank of America July 2000 - Present
Bank of America August 2010 - April 2012
Bank of America June 1997 - July 2000
Bank of America March 1996 - May 1997
Bank of America December 1994 - March 1996
Skills
CRM, Product Management, Business Development, Sales Operations, Recruiting, Leadership, Project Management, Management, Team Building, Sales, Time Management, Operations Management, Sales Management
Education
Northern Arizona University
Bachelor of Science, Communications
Associated Bank May 2015 - Present
Associated Bank March 2011 - May 2015
Bank of America April 2008 - February 2011
LaSalle Bank September 2006 - April 2008
LaSalle Bank April 2005 - August 2006
Skills
Banking, Financial Analysis, Loans, Forecasting, Finance, Budgets, CRM, Management, Portfolio Management, Real Estate, Credit, Financial Services, Commercial Lending, Financial Modeling, Credit Analysis, Strategic Financial..., Risk Management, Commercial Banking, Performance Management, Financial Planning
Education
Northern Illinois University
MBA
University of Illinois at Chicago
Finance
Maricopa Integrated Health System May 2013 - Present
Axosoft October 2011 - December 2012
Bank of America September 2010 - October 2011
Lending Industry July 2004 - August 2010
Data Doctors September 2007 - May 2008
The Arizona Republic January 2000 - July 2004
Skills
A+ Certified, Scrum, Customer Service, Microsoft Office, Project Management, Sales Management, Windows, Training, Sales, Sprints, SaaS, Cloud Computing, Hardware, Troubleshooting, Salesforce.com, Writing, Journalism, News Writing, Feature Articles, Help Desk Support, Customer Support, Technical Writing, Security, SharePoint, Epic Systems, Active Directory, Process Improvement, Software Documentation, Healthcare
Education
Northern Arizona University 1995 — 1999
Bachelor of Arts, English
Northstar Wealth Partners March 2012 - Present
Bank of America 2004 - 2008
Education
Northern Arizona University
Marketing
DEKA Research & Development July 2014 - Present
Lydon Library September 2008 - 2011
Bank of America January 2005 - September 2008
Skills
Biotechnology, Microsoft Office, Spanish, Teamwork, Accounting
Education
UMass Lowell 2009 — 2012
Bachelor's degree, Biology, General
Northern Essex Community College 2006 — 2008
General Studies, Associate Degree
Fidelity Investments April 2015 - Present
Bank of America October 2013 - January 2015
Weaver Street Market January 2013 - January 2015
BlueCross BlueShield of North Carolina June 2012 - October 2013
Violent Orchid, LLC April 2010 - September 2012
BlueCross BlueShield of North Carolina June 2011 - June 2012
BlueCross BlueShield of North Carolina September 2004 - June 2011
Morpheus Rising January 2004 - March 2005
CSC / Hyatt Hotels & Resorts October 2000 - December 2003
SeaquistPerfect Dispensing, LLC May 1996 - October 2000
Skills
Cross-functional Team..., Program Management, Project Management, Scrum, Enterprise Software, Strategic Planning, Health Insurance, Agile Project Management, Leadership, Business Strategy, Healthcare Information..., Certified Project..., MS Project, Strategy Development, Customer Insight, Focus Groups, Computer Science, Situational Leadership, Enterprise Risk..., Entrepreneurial..., Social Networking, Photography, Project Execution, Innovative Thinking, SaaS, Agile Coaching, Mentoring, Professional Mentoring, Executive Communications, Issues Management, Board Presentations, Conflict Management, Financial Planning, Brand Architecture, Enterprise Systems, Global Sourcing, Global Business..., Corporate Social..., Scuba Diving, Business Optimization, Special Projects, Space Systems, Spacecraft, Product Launch, Outsourcing Advisory, Distributed Systems, Social Innovation, Market Opportunity..., RTC, Rally
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2009
MBA, Business
Northern Illinois University 1997 — 1999
BS, Computer Science
Bank of America August 2010 - Present
Skills
Sales, Management, Customer Service, Banking, Credit, Loans, Retail Banking, Commercial Banking, Mortgage Lending, Consumer Lending, Cross Selling, Credit Analysis, Small Business Lending, Mortgage Banking, Credit Cards
Education
Northern Arizona University
Chandler Unified School District September 2015 - Present
Gilbert Public Schools August 1994 - May 2015
Bank of America June 1990 - May 1993
Target June 1987 - May 1990
Skills
Elementary Education, Literacy, Lesson Planning, Nonprofits, Differentiated..., Classroom Management, Research, Educational Technology, Social Studies, Classroom, K-12
Education
Northern Arizona University 1996 — 1997
Master's degree, Elementary Education and Teaching
Ottawa University-Phoenix 1991 — 1993
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Altria May 2014 - Present
Road to Home Realty May 2013 - February 2014
Bank of America December 2012 - February 2014
Bank of America May 2011 - December 2012
Tower Investments March 2011 - October 2011
Diamond Resorts International August 2010 - March 2011
Wells Fargo November 2004 - August 2010
Skills
Sales, Retail Banking, Conflict Resolution, Coaching, Outside Sales, Networking, Building Relationships, Banking Relationships, employee scheduling, Report Building, PeopleSoft, Travel, Microsoft Office, Real Estate License, Outlook Express, Real Estate, Mortgage Lending, Financial Services, Leadership, Associate Development, Strategic Partnerships, Consumer Lending, Deposits
Education
Northern Arizona University 2003 — 2007
Bachelor of Science, Business Administration and Management, General
Comcast Spotlight April 2012 - Present
Comcast Spotlight January 2010 - May 2012
Comcast Spotlight March 2009 - January 2010
Bank of America February 2008 - March 2009
Planet Fitness October 2007 - February 2008
Physical therapy December 2005 - January 2007
Skills
Sales, Outlook, Online Marketing, Advertising Sales, Marketing, CRM, Digital Media, Customer Service, Social Media, Advertising, Media Planning, Online Advertising, Marketing Strategy, Microsoft Excel, Facebook, Marketing Communications, PowerPoint, Digital Marketing, Integrated Marketing, Social Media Marketing
Education
Northern Essex Community College
Associates, Business Transfer
Bank of America December 2010 - Present
Skills
Calendaring, Travel Arrangements, Budgets, Human Resources, Purchasing, Inventory Control, Organizational Charts, Office Management, Administrative..., Event Planning, Outlook, Microsoft Excel, Microsoft Office, PeopleSoft, Data Entry, Access, Customer Service, Confidentiality, Microsoft Word, Office Equipment, Data Analysis, Visio, Spreadsheets, PowerPoint, Event Management, Software Documentation, Accounting, Management, Accounts Payable, Time Management, Fundraising, Calendars, Payroll, Office Administration, Expenses, Administration, Administrative...
Education
Northern Arizona University, College of Business Administration 2008 — 2010
Pursuing BAIS-Public Agency Management
Bank of America July 2015 - Present
Kohl's Department Stores June 2014 - July 2015
University of Massachusetts Amherst August 2013 - December 2013
University of Massachusetts Amherst January 2012 - December 2013
Kohl's Department Stores May 2013 - August 2013
MGM Springfield March 2013 - August 2013
Northern Essex Community College January 2011 - May 2011
Archimedes Valhouli, CPA 2010 - April 2011
Skills
Customer Service, Time Management, Management, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Public Speaking, Payroll, Social Media, Windows, Leadership, Mentoring, Campaigns, Tutoring, Hiring, Interviews, Sales
Education
University of Massachusetts, Amherst 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northern Essex Community College 2009 — 2011
Associate's degree, Business Administration and Management, General
Marriott International September 2014 - Present
Marriott International December 2013 - September 2014
Scottsdale Marriott Suites Old Town June 2013 - November 2013
Residence Inn Phoenix Airport December 2012 - June 2013
Windmill Inns of America January 2012 - December 2012
Bank of America January 2011 - January 2012
Holiday Inn and Suites August 2010 - December 2010
Qdoba Mexican Grill April 2010 - December 2010
Old Navy September 2008 - April 2010
Marriott August 2008 - January 2010
Skills
Time Management, Training, Customer Service, Management, Sales, Human Resources, Quality Assurance, Invoicing, Employee Benefits, Hotels, Selling, Food & Beverage, Accounting, Security, Restaurants, Policy, Customer Satisfaction, Microsoft Excel, Finance
Education
Northern Arizona University 2010 — 2012
Bachelor of Science, Hotel and Restaurant Management
K Gowin Consulting, LLC September 2014 - Present
Pitney Bowes Financial Solutions May 2012 - August 2014
BAFT November 2011 - May 2012
Bank of America Merrill Lynch April 2006 - November 2011
JPMorgan Chase August 2003 - March 2006
Bank of America June 1996 - August 2003
Deloitte June 1994 - June 1996
First of America Bank June 1986 - May 1994
State of Illinois - Deferred Compensation Program June 1979 - August 1986
Skills
Banking, Business Strategy, Executive Management, Payments, CEO/Executive Director, KYC/AML, Hands-on manager, Excellent communicator, Morale Builder, Interim Management, Management, Financial Services, Competitive Analysis, Product Development, Leadership, Product Management, Risk Management, Strategy, Anti Money Laundering, Cash Management, Consulting, Commercial Banking
Education
University of Illinois Springfield 1984 — 1987
M.B.A., MBA - Marketing
Northern Arizona University 1975 — 1979
B.S., Political Science
Wells Fargo June 2014 - Present
Bank of America June 2012 - Present
Mason-McDuffie Mortgage Corporation June 2011 - June 2012
BB&T February 2008 - January 2011
Wachovia, A Wells Fargo Company - Charlotte, North Carolina August 2005 - February 2008
KBHome Mortgage January 2002 - August 2005
Skills
Mortgage Banking, Builder / Realtor..., Consumer Lending, Talent Recruiting, Bank Cross Selling -..., Leadership, Loans, Management, Sales Management, Talent Management, Portfolio Management, Banking, Real Estate Economics, Mortgage Lending, First Time Home Buyers, Real Estate Financing, Refinance, FHA, Real Estate, Loan Origination, Customer Retention, Coaching, Recruiting, Start-ups, Investment Properties, Training, Sales, Residential Mortgages
Education
Wasatch Academy 1983 — 1985
Northern Arizona University
Bank of America April 2012 - Present
Bank of America August 2004 - April 2012
All Critters Pet Sitter 2011 - 2012
Harkins Theatres 2008 - 2010
Sears National Bank February 2001 - July 2004
mygeek.com October 1999 - January 2001
Macy's Credit Services October 1994 - September 1999
Skills
Credit Cards, Customer Service, Call Centers, Fraud
Education
Northern Arizona University 1990 — 1992
Bachelor of Science, Hotel Restaurant Management
Phoenix College 1988 — 1990
Associate Arts, General Studies
Central High, Kenilworth Elem 1984 — 1988
Bank of America October 2006 - Present
TD April 2001 - October 2006
Skills
Loans, Banking
Education
Northern Essex Community College
AML Compliance Analyst April 2014 - Present
Johnson & Johnson April 2012 - April 2014
Target Corporation September 2010 - April 2012
Bank of America January 2008 - September 2010
Scottsdale Police Department 2003 - 2008
Apollo Group 1999 - 2003
Bank One 1994 - January 1999
Skills
Fraud, Fraud Investigations, Project Planning, Police, Interviews, AML Compliance, Fraud Analysis, Customer Service, KYC, Criminal Investigation, Trend Analysis, BSA, OFAC, Interviewing, Internal Investigations, SAR's, courtroom testimony, project management, Training & Development, Bank Secrecy Act, Employee Training, Criminal Investigations, Anti Money Laundering, Banking, Investigation, Risk Management, Financial Risk, Analysis, Finance, Management
Education
Northern Arizona University
Bachelor of Applied Science (B.A.Sc.), History/ Criminal Justice
Western International University
Master of Business Administration (MBA), Business Administration and Management, General, 3.7
Arizona Law Enforcement Academy 2003 — 2003
Certification, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Rio Salado College 2003 — 2003
Certification, Law Enforcement Technology
ROC Group July 2011 - Present
IABC/Chicago June 2013 - Present
Jones Lang LaSalle July 2009 - July 2011
Jones Lang LaSalle March 2008 - June 2009
Bank of America October 2007 - March 2008
LaSalle Bank April 2007 - October 2007
LaSalle Bank May 2005 - March 2007
Northern Illinois University August 2004 - December 2006
Skills
Corporate Communications, Employee Engagement, Change Management, Email Marketing, Internal Communications, Leadership, Management, Marketing, Marketing Communications, Newsletters, Social Media Marketing, Strategic Communications, Project Management, Strategic Planning, Strategy, Public Speaking, Public Relations
Education
Northern Illinois University
MA, Organizational Communication
Penn High School
Wheaton College
BA, Interpersonal Communication
Bank of America May 2013 - Present
Bank of America October 2011 - May 2013
Worldwide Insurance Specialists, Inc. September 2008 - October 2011
CPR Savers & First Aid Supply, LLC September 2006 - September 2008
Skills
Customer Service, Sales, Insurance, Management, Banking, Policy, Marketing
Education
Northern Arizona University-The W. A. Franke College of Business
Bachelor’s Degree, Business Administration with an Emphasis on Human Resources
IDT911 January 2008 - Present
Coventry Health Care, an Aetna Company July 2006 - December 2007
Compass Bank May 2005 - March 2006
Bank of America July 1990 - May 2005
Skills
Claim, Management, Process Improvement, Customer Service, Insurance, Business Analysis, Leadership, Microsoft Excel, Microsoft Office, Medical Billing, Fraud Prevention, Call Centers, Risk Management, Fraud, Financial Risk, Underwriting, General Insurance, Account Management, Claims Management, Reinsurance, Requirements Analysis, Portfolio Management, Claims Handling, Medical claims
Education
The Bryman School of Arizona 2004 — 2006
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller, 3.5
Northern Arizona University 1984 — 1985
Not completed, Business Administration and Management, General
Liberty Mutual Insurance March 2015 - Present
Bank of America October 2006 - March 2015
Skills
Insurance, Management, Customer Service, Life Insurance, General Insurance, Sales, Risk Management, Fixed Annuities, Banking, Liability, Property & Casualty..., Sales Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Northern Arizona University-The W. A. Franke College of Business 2001 — 2006
Bachelor’s Degree, Marketing
Charles Schwab July 2013 - Present
Heartland Financial USA, Inc. June 2012 - July 2013
Bank of America April 2010 - June 2012
PRN Computer Services, Inc. May 2007 - April 2010
BBVA Compass September 2007 - November 2009
Skills
Data Analysis, Risk Management, Analysis, Process Improvement, Microsoft Excel, Databases, Team Leadership, Leadership, Microsoft Office, PowerPoint, Troubleshooting, Access, Windows, Finance, Financial Analysis
Education
Northern Arizona University 2010 — 2012
Bachelor, Business Administration
Coconino Community College 2007 — 2010
Associate, General Studies
Coconino Community College 2007 — 2010
Associate, Business Administration
Mom and More August 2008 - Present
Bank of America April 2006 - February 2007
Bank of America September 2004 - April 2006
Skills
Blogging, Facebook, Social Media Marketing, SEO, Social Networking, Online Marketing, Social Media, Email Marketing, Google Analytics, Creative Writing, Marketing Communications
Education
Northern Illinois University - College of Business 1999 — 2003
Bachelor of Science (BS), Operations Management Information Systems
Oak Forest High School 1995 — 1999
Cypress Development April 2014 - June 2015
DriveTime March 2013 - December 2013
English Club Preparatory School August 2008 - August 2012
Take Charge America, Inc. November 2006 - May 2008
Bank of America May 2004 - November 2006
Skills
Microsoft Applications, Communication, Organization, Presentations, Training, Superior organizational..., Customer-focused Service, Supervising Others, Conflict Management, Schedule Writing, Problem Solving, Multi-tasked, Lesson Planning, Financial Coaching, Teamwork, Time Management, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Team Building
Education
Northern Arizona University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management
Bank of America August 2007 - Present
IBM Global Technology Services 2004 - July 2007
Charles Schwab 1996 - 2004
Skills
Project Management, Problem Solving, Banking, Investments, Virtual Teams, Team Management, Influence Others, PMP, PMO, Project Portfolio..., Vendor Management, Cross-functional Team..., SDLC, Business Analysis, Change Management, Integration, Leadership, Process Improvement, Risk Management
Education
University of Phoenix 1999 — 2002
Bachelor of Business Administration (B.B.A.)
Northern Arizona University 1994 — 1996
Travelers May 2015 - Present
South University June 2010 - May 2015
Bank of America June 2009 - June 2010
Monterey Cleaners May 2005 - June 2009
Skills
Microsoft Office, Written & Oral..., Student Counseling, Collections, Management, Typing, Data Entry, Staff Development, Admissions, Proof Reading/editing, Student Financial Aid, Academic Advising, Distance Learning, Coaching, Enrollment Management, Student Recruiting, Adult Education, Public Speaking, Higher Education, Training, Student Affairs, Customer Service, Nonprofits, E-Learning, Event Planning, Team Building, Research
Education
South University 2011 — 2012
Masters, Public Administration
Northern Arizona University 2004 — 2008
Bachelor of Arts, Interdisciplinary Studies
Laurel High School 1998 — 2001
High school diploma
Bank of America August 2014 - Present
Arizona Federal Credit Union August 2013 - July 2014
Casino Arizona January 2013 - August 2013
City of Scottsdale July 1999 - August 2012
Arizona Law Enforcement Academy July 1999 - October 1999
City of Phoenix April 1996 - July 1999
City of Phoenix April 1991 - September 1995
Skills
Criminal Investigations, Investigative Research, Investigative Reporting, Police, Enforcement, Criminal Justice, Public Safety, Firearms, Homeland Security, Private Investigations, Homicide Investigations, Emergency Management, Internal Investigations, NIMS, Physical Security, First Responder, Interrogation, Law Enforcement...
Education
Northern Arizona University 2000 — 2002
Master's degree, Educational Leadership and Administration, General
Northern Arizona University 1994 — 1999
Masters, Educational Leadership and Administration, General
Northern Arizona University 1994 — 1999
Bachelor of Science, Criminal Justice
Bank of America June 2010 - Present
Education
Northern Arizona University 1994 — 1997
Bachelor's Degree, Sociology
Google May 2014 - Present
Stewart Lender Services September 2013 - Present
Allonhill June 2013 - September 2013
Allonhill 2012 - June 2013
Bank of America 2010 - 2012
Wells Fargo 2007 - 2009
Skills
Vendor Management, Mortgage Lending, Loans, Process Improvement, Risk Management, Management, Banking, Relationship Management, Due Diligence, Operations Management, Contract Management, Analysis, Executive Management, Project Management, Loan Origination, Project Finance, Six Sigma, Lean Management, Information Technology, Loan Servicing, Call Centers, Portfolio Management, Business Analysis, Credit, Financial Services, Financial Analysis, Strategy, Finance, Cross-functional Team..., Business Development, Program Management, Training, Leadership, Residential Mortgages, CRM, PMO, Strategic Sourcing, Sourcing, Supplier Negotiation, ITIL, PMBOK, Strategic Partnerships
Education
Northern Arizona University 2001 — 2004
Microbiology, Chemistry
Bank of America June 2011 - Present
Wells Fargo June 2006 - June 2011
ISO Merchant Servces 2005 - 2006
United Educators 2004 - 2005
Skills
Merchant Services, Banking, Relationship Management, Sales, Sales Management, Account Management, Business Development, Customer Service, Portfolio Management, Cross Selling, Direct Sales, Financial Analysis, New Business Development, Electronic Payments, Payment Card Processing, Small Business Lending, Strategic Planning, Team Building, B2B, Strategic Partnerships, Product Management, Proficient in Microsoft..., Drafting and executing..., CRM
Education
University of Tennessee-Knoxville 2001 — 2003
Bachelor's degree, Sport and Fitness Administration/Business Management
Northern Arizona University 1999 — 2001
Bank of America September 2014 - Present
Bank of America August 2014 - Present
Bank of America August 2013 - August 2014
Bank of America October 2011 - July 2014
Bank of America August 2003 - July 2013
United States Marine Corps October 1998 - July 2003
Skills
Leadership, Project Management, Management, Risk Management, Process Improvement, Strategic Planning, Organizational..., Coaching, Public Speaking, Microsoft Office, Customer Satisfaction, Team Leadership, Strategic Leadership, Banking, Operations Management, PowerPoint, Six Sigma, Change Management, Sales, Leadership Development, Business Strategy, Data Analysis, Program Management, Management Consulting, Microsoft Excel, Business Analysis, Analysis, Training, Call Centers, Team Building, Vendor Management, Business Process..., Cross-functional Team..., Strategy
Education
University of Notre Dame 1996 — 1998
Marketing
Holy Cross College 1995 — 1996
General Studies
Northern Arizona University, College of Business Administration
Business Administration, Management and Operations
Self-Employed, Data and Reporting Analyst/Administrative Assistant February 2015 - Present
SAGE Publications August 2014 - Present
IEHP February 2014 - Present
Urban Upcycling 2008 - 2014
Bank of America May 2012 - February 2013
Amgen August 2011 - March 2012
Med-West Inc June 2011 - August 2011
Seedco November 2009 - June 2011
ALSAC/St. Jude Children's Research Hospital January 2008 - November 2009
Volunteer & Donor Care Division August 2007 - January 2008
Skills
SAS, SharePoint, Salesforce.com, Excel, MS Office Suite, MS Project, Project Planning, Project Coordination, SQL, HTML, Visio, SPSS, Inspiration, E-Clinical, Technical Writing, Business Analysis, Financial Analysis, Quality Management, Data Quality, Data Mining, Database Management, Data Management, Database Design, Business Objects, Process Improvement, Process Development, Process Mapping, Process Flow, Paint Shop Pro, Adobe Creative Suite, Adobe Acrobat, SnagIt, Brio Query, Brio, Query Analyzer, MS Query, Online Marketing, Social Media, Social Networking, Social Media Marketing, Non-profit..., Non-profit Development, Non-profit Marketing, Donor Relations, Donor Management, Donor Research, Training, Microsoft Excel, Microsoft Office, Leadership
Education
Coconino Community College 1999 — 2000
Computer Sciences
Northern Arizona University 1995 — 1999
Computer Sciences
Arizona Department of Corrections December 2013 - Present
JPMorgan Chase June 2011 - December 2013
Bank of America January 2009 - July 2010
Enterprise Rent-A-Car May 1997 - January 2009
Skills
Business Management, Sales and Marketing, Management, Administration, Banking, Leadership, Customer Service, Financial Analysis, Finance, Risk Management, Sales, Team Building, Process Improvement, Strategic Planning, Budgets, Portfolio Management, Training, Team Leadership, Coaching, Investments, Microsoft Excel, Sales Management, Analysis
Education
Northern Arizona University 2011 — 2013
Masters, Educational Leadership and Administration
Western New Mexico University 1993 — 1994
Bachelors of Science, Business Administration and Management
Bank of America January 2014 - Present
Bank of America March 2012 - January 2014
Bank of America January 2008 - March 2012
Bank of America May 2000 - January 2008
Hewitt Associates 1998 - 2000
Skills
Custom Software..., Systems Engineering, System..., Enterprise Wide..., Requirements Analysis, Project Scheduling, Testing/Rollout/Support, Capacity Analysis, Agile Best Practices, Team Building &..., Client Relations &..., Business & IT Planning, Vendor Management
Education
Northern Illinois University - College of Business 2006 — 2008
MBA
Western Michigan University - Haworth College of Business 1993 — 1997
BAA, Finance
The Conrad Companies 2011 - Present
Bank of America 2009 - 2011
Wells Fargo 2001 - 2009
Skills
Credit, Financial Services, Marketing, International Sales, Online Marketing, Business Relationship..., New Business Development, Business Development, Strategic Partnerships, Marketing Strategy, Leadership, Lead Generation, Social Media, Social Media Marketing, Customer Service, Event Planning, Management, Team Building
Education
Northern Arizona University
BA in International Affairs
Addison Group May 2012 - Present
SNI Companies May 2007 - May 2012
Robert Half Finance & Accounting May 2006 - April 2007
Daimler Chrysler 2003 - 2006
Bank of America 1996 - 1999
Education
Northern Illinois University 1999 — 2002
Bachelor of Science, Finance
Hinsdale Central
Fidelity Investments January 2015 - Present
Charles Schwab March 2010 - January 2015
Karberg Insurance September 2007 - March 2010
Allstate Financial Services, LLC July 2005 - September 2007
Bank of America October 2003 - May 2005
Education
University of Nevada-Las Vegas 1998 — 1999
Bachelor of Science (BS), Finance
Northern Arizona University 1994 — 1997
Core Studies
Ge December 2014 - Present
Kingbird, LLC January 2008 - Present
Equator January 2007 - Present
Bank of America 2005 - Present
RE/MAX Traditions June 2005 - December 2013
Skills
Customer Service, Sales and Marketing, Technical Training
Education
University of Phoenix 1996 — 1998
Northern Arizona University 1986 — 1988
Nutrition, Business
iDashboards January 2013 - Present
University of Colorado - Denver August 2012 - April 2013
HCS LLC September 2011 - December 2012
Sandia National Laboratories December 2011 - August 2012
Kellogg Company January 2009 - July 2010
Bank of America August 2004 - October 2007
Skills
Microsoft SQL Server, ColdFusion, ASP.NET, Oracle SQL, MySQL, Financial Planning, Financial Analysis, Accounting, Finance, Process Improvement, Teamwork, Customer Service, Negotiation, Strategic Planning, Team Building, Coaching, Business Planning, Management Consulting, Budgets, Financial Reporting, Leadership, Microsoft Excel, Project Management, Business Strategy, Analysis, Investments, Project Planning, Team Leadership, SharePoint, SSRS, BIDS, C#, JavaScript, Java, Business Intelligence, Business Intelligence..., Business Intelligence..., SQL Server Management..., Microsoft Reporting..., Visual Basic, PHP, SQL, Databases, Access, Management, Enterprise Software, Oracle, Data Analysis, ETL, Business Analysis
Education
University of Colorado at Denver 2012 — 2013
MIS, Information Systems, 4.0
Northern Arizona University, College of Business Administration 2000 — 2004
B.S., Management
Horizon Charter School 1996 — 2000
Diploma
www.MattAndDebraTrusela.com March 2015 - Present
www.cookinwithmatt.com November 2014 - Present
Delta Systems Integration, Inc (Delta AV) October 2014 - Present
Desert Breeze Community Church September 2011 - September 2014
Columbia Community Bank June 2009 - September 2011
PDX Bridges August 2009 - April 2011
Desert Breeze Community Church September 2006 - June 2009
Bank of America July 2001 - August 2006
Skills
Leadership, Team Building, Creative Direction, Video Production, Marketing, Graphic Design, Video Editing, Technological Innovation, Non-profits, Servant Leadership, Human Resources, Nonprofits, Multimedia, Adobe Creative Suite, Creative Communication, Web Design, Recruiting, Audio Mixing, Music, Audio Engineering, Sound, Global HR, Cross-cultural, Live Sound, Video, Change Management, Customer Service, Event Planning, Social Media, Community Outreach, Vocalist, Musicians, Praise & Worship, Event Management, Audio Editing, Technical Training, Digital Media
Education
Northern Arizona University, College of Business Administration 2003 — 2005
B.A., Business
Soutwestern College 2001 — 2002
Music Performance, General
Northwest Christian High School 2000 — 2001
Honors Diploma, College Prep
Prescott High School July 2006 - Present
Yavapai College January 2000 - May 2014
Prescott Pines Realty March 1999 - August 2005
Wells Fargo Bank 1997 - 1999
Union Bank 1987 - 1993
Bank of America 1983 - 1987
Skills
Classroom, Adult Education, Student Engagement, Staff Development, Instructional Design, College Teaching, Management, Student Development, Tutoring, Courses, Student Affairs, Literacy, Teacher Training, Curriculum Development, Curriculum Mapping, Microsoft Office, Public Speaking, Business Ethics, Marketing, Curriculum Design, Google Apps, Technology Integration, Financial Analysis, Conflict Resolution, Economics, Resume Writing, Interviewing Skills, Team Leadership, Social Media Marketing, Team Building, Team Management, Organization Skills, Business Writing, Email Etiquette, Positive Youth..., Positive Work..., Fundraising, Budget Management, Department Budgeting, Organizational..., Reporting & Analysis, Strategic Planning, Event Planning, Event Management
Education
Northern Arizona University 2006 — 2008
Master of Education (M.Ed.), Secondary Education with a Business Emphasis, 4.0
Northern Arizona University 2004 — 2006
Bachelor of Science in Education, Elementary Education and Teaching, 4.0
University of California, Los Angeles 1978 — 1983
Bachelor of Arts (BA), Business/Economics
ACSS, an L-3 Communications & Thales Company April 2001 - Present
Honeywell Aerospace 1997 - 2001
Bank One 1993 - 1997
Bank of America 1988 - 1992
Skills
Employee Relations, Talent Acquisition, Talent Management, Recruiting, Human Resources, Succession Planning, Applicant Tracking..., Onboarding, Program Management, Deferred Compensation, Technical Recruiting, Workforce Planning, Taleo, HRIS, Benefits Administration
Education
Northern Arizona University-The W. A. Franke College of Business 1988 — 1992
National PEO April 2014 - Present
Mutual of Omaha September 2010 - Present
Charles Schwab April 2013 - April 2014
Bank of America June 2008 - October 2010
Liberty Mutual Insurance Group 2006 - 2007
Skills
Insurance, Property & Casualty..., Life Insurance, Fixed Annuities, Term Life Insurance, Health Insurance, Homeowners, Umbrella Insurance, Whole Life, Disability Insurance, General Insurance, Casualty, Series 63, Series 7, Variable Annuities, Long Term Care Insurance, Long-term Care, Universal Life
Education
Arizona Summit Law School 2014 — 2017
Juris Doctor (J.D.), Law
Northern Arizona University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Management, G.P.A. - 3.84
Rio Salado Community College 2010 — 2012
Associates, Business
Bank of America March 2010 - Present
Indymac Bank February 2006 - April 2007
Education
Northern Arizona University 2000 — 2004
BS, Public Planning Land Use
Bank of America June 2011 - Present
Bank of America July 2008 - June 2011
Countrywide January 2002 - June 2008
Qwest Communications 1999 - 2002
Dailey & Associates Advertising 1996 - 1999
Skills
Direct Marketing, Budgets, Relationship Marketing, Digital Marketing, Customer Acquisition, Brand Development, Advertising, Brand Management, Marketing, Marketing Communications, Integrated Marketing, Online Advertising, Marketing Strategy, Strategy, Strategic Planning, Creative Strategy, Email Marketing, Product Marketing
Education
Northern Arizona University 1992 — 1995
BS, Advertising
Bank of America February 2010 - Present
alvarez and marsal September 2005 - February 2010
GE Capital Solutions, Franchise Finance 2002 - 2006
Arthur Andersen 1999 - 2002
Skills
Credit, Financial Modeling, Financial Analysis, Due Diligence, Portfolio Management, Loans
Education
Northern Arizona University-The W. A. Franke College of Business 1995 — 1999
Informa Research Services September 2015 - Present
PREVeCIS January 2013 - September 2015
University of Phoenix January 2012 - January 2013
Grand Prairie Capital October 2008 - January 2012
AMCORE Bank / BMO Harris Bank June 2006 - October 2008
Bank of America April 2003 - June 2006
Skills
Account Management, Consultative Selling, Direct Sales, Cold Calling, Proposal Writing, Sales Management, Management, Business Development, Selling, Lead Generation, Forecasting, Finance, Start-ups, Sales Presentations, Construction, Strategy, Negotiation, Strategic Planning, Building Relationships, Team Building, Marketing Strategy, Leadership, Sales, Project Management, Key Account Management, Contract Negotiation, New Business Development, Training, Marketing, B2B, Analysis, Cross-functional Team..., Sales Operations, Business Strategy, Customer Service, Executive Management, Entrepreneurship, Coaching, Program Management, Pricing, Public Speaking, Real Estate, Sales Process, Portfolio Management, Market Research, Analytics, CRM, Salesforce.com, Marketing Communications, Competitive Analysis
Education
Northern Illinois University
Bachelor of Science, Human Resources
Northern Illinois University
Bachelor of Science (B.S.), Industrial and Organizational Psychology
Warner Pacific College June 2009 - Present
Bank of America January 2009 - Present
Bank of America May 2007 - December 2008
Bank of America September 2003 - May 2007
Bank of America September 2003 - May 2007
LSI Logic 2000 - 2003
Bank of America December 1999 - December 2000
CreaNova 1991 - 1999
Skills
Process Improvement, Leadership, Risk Management, Change Management, Banking, Team Building, Leadership Development, Training, Coaching, Customer Service, Data Analysis, Operations Management, Analysis, Project Management, Team Leadership, Six Sigma, Vendor Management, Microsoft Excel, Program Management, Public Speaking
Education
Warner Pacific College 2007 — 2008
Master of Science
Warner Pacific College 2001 — 2002
BS
Northern Arizona University 1986 — 1991
Bank of America 1999 - Present
Bank of America December 2006 - November 2010
Bank of America October 2004 - December 2006
Bank of America October 2004 - December 2006
Bank of America May 2004 - October 2004
Bank of America October 2003 - May 2004
Accenture Technology Solutions, Bank of America May 2003 - October 2003
WebTone Technologies April 2000 - August 2002
Bank of America Corporation November 1998 - April 2000
Bank of America Corporation June 1997 - November 1998
Skills
Banking, Business Requirements, Vendor Management, Management, Business Process, Analysis, Financial Risk, CRM, Finance, Retail Banking
Education
Northern Arizona University 1991 — 1994
B.S., Psychology and Art
Bank of America June 2010 - Present
Skills
Banking, Retail Banking, Commercial Banking, Credit, Consumer Lending, Loans, Credit Risk, Credit Analysis, Operational Risk..., Operational Risk, AML, Risk Management
Education
Northern Arizona University
Masters, Human Relations
Bank of America December 2010 - Present
Skills
Banking, Credit, Retail Banking, Credit Risk, Mortgage Banking, Mortgage Servicing, Pest Control, Interior Design, Landscaping, Landscape Maintenance
Education
Northern Arizona University 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Countrywide/B of A Transaction ManagerBank of America
Bank of America (formerly Countrywide) 2005 - 2009
Bank of America 2005 - 2008
Education
Northern Arizona University 2002 — 2006
Mang.
Pacific Life Insurance Company February 2014 - Present
Bank of America October 2009 - October 2013
PwC Consulting April 1999 - September 2002
Analysts International April 1996 - December 1998
Hertz Equipment Rental July 1991 - April 1996
Skills
Employee Relations, Negotiation, Sourcing, Management, Process Improvement, CRM, Technical Recruiting, Customer Service, Leadership, Portfolio Management, Performance Management, Business Process, Customer Satisfaction, Training, Talent Acquisition, Recruiting
Education
Northern Arizona University 1987 — 1991
Bachelor of Science, Speech Communications, Business, French
Franciscan Foundation April 2010 - Present
BestMark, Inc. October 2008 - December 2011
Bank of America June 1984 - November 2007
Territorial Bank November 1979 - June 1984
Bank of America January 1972 - November 1979
Skills
Marketing, Leadership, Business Development, Event Planning, Customer Service, Strategic Planning, Project Management
Education
Northern Arizona University 1970 — 1972
Education, Liberal Arts
Bank of America June 2008 - Present
MBNA January 1999 - January 2006
Skills
Consumer Lending, Banking, Credit Cards, Operational Risk, Operational Risk..., Financial Risk, Corporate Finance, fiancial planning
Education
Northern Arizona University 1994 — 1998
BA, International Affairs
Wells Fargo Advisors, LLC March 2012 - Present
Edward Jones March 2009 - March 2012
Bank of America January 2008 - January 2009
JPMorgan Chase March 2007 - January 2008
JPMorgan Chase November 2005 - March 2007
Skills
Retirement, Investments, Insurance Strategies
Education
Northern Arizona University 1999 — 2003
Bachelor of Science in Business Administration - CIS Major, Business administration - Major CIS, Minor Biology
Protection One 2012 - 2013
Cardinal Growth 2011 - 2011
Dohm Media Group, Inc. 2010 - 2011
Cramer Krasselt 2007 - 2009
Leo Burnett 1998 - 2007
Grainger 1996 - 1998
Duchossois Industries, Inc. 1990 - 1996
Thomas Engineering Inc 1989 - 1990
Interlake Mecalux Inc. 1988 - 1989
Bank of America 1986 - 1987
Skills
Strategic Planning, Change Management, Best Practices, Team Leadership, Operational Improvement, Treasury Management, Global P&L Management, Maintaining Strong..., Pricing, Working Capital..., Forecasting, Budgeting, Cash Flow, Cross-functional Team..., Cash Management, Financial Management, Internal Controls, Financial Analysis, Corporate Finance, Business Strategy, Financial Planning, Process Improvement, Restructuring, Team Building, Operations Management, Contract Negotiation, Financial Reporting, Accounting, P&L Management, Start-ups, Competitive Analysis, Accounts Payable, Accounts Receivable, Financial Control, Cost Reduction, Cost Accounting, Turnaround Experience, Bankruptcy, Audit Management, Compliance Testing, Key Performance..., PeopleSoft, Oracle Reports, SAP, Hyperion Enterprise, Budgets, Managerial Finance, Analysis, Executive Management, Financial Modeling
Education
Loyola University of Chicago - Graduate School of Business
MBA, Finance
Northern Illinois University
Accounting, Accounting
Bank of America 2012 - Present
Bank of America September 2010 - January 2012
Bank of America 2008 - 2009
Bank of America 2006 - 2008
Bank of America January 2004 - January 2006
Skills
Banking, Risk Management, Process Improvement, Relationship Management, Retail Banking, Credit, Leadership, Vendor Management, Management, Change Management, Strategic Planning, Credit Cards, Operations Management, Cross-functional Team..., Financial Services, Loans, Business Analysis
Education
University of Phoenix 1988 — 1990
Masters, Business Administration
Northern Arizona University-The W. A. Franke College of Business 1982 — 1986
Bachelors, Business Administration
Allstate November 2014 - Present
Farmers Insurance December 2009 - December 2011
Bank of America 2008 - 2009
Wells Fargo Home Mortgage 2006 - 2008
Pinnacle Financial 2003 - 2006
Norwest Mortgage 1983 - 2003
Wells Fargo Home Mortgage 1983 - 2003
Pima Savings and Loan 1981 - 1983
Skills
VA, Mortgage Banking, Refinance, FHA financing, Coaching, Training &..., Subprime, Sales Presentations, Business Planning, Budgeting, P&L responsibility, Insurance, Mortgage, Mortgage Lending, Loans, Loan Origination, Underwriting, Residential Mortgages, FHA, Credit, Consumer Lending, Cold Calling, Profit & Loss Management, Purchase, Mortgage Industry, Sales Management, Conforming, Conventional, Banking, Reverse Mortgages, Rates, Building Relationships, VA loans, Hiring, Branch Banking
Education
Northern Arizona University-The W. A. Franke College of Business 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Coconino Community College 2011 — 2014
AA, Psychology
Willcox High School 1967 — 1971
Hewlett Packard July 2010 - Present
Hewlett-Packard January 2007 - July 2010
EDS an HP company 2002 - 2010
Hewlett-Packard April 2005 - January 2007
Hewlett-Packard February 2003 - April 2005
Bank of America November 1999 - February 2003
Bank of America July 1998 - November 1999
Bank of America June 1997 - July 1998
American Express 1983 - 1997
AT&T 1981 - 1983
Skills
IT Outsourcing, Telecommunications, Vendor Management, Change Management, Service Delivery, Outsourcing, PMO, Leadership, Professional Services, Sales, ITIL, Program Management, Data Center, HP, Management, IT Service Management, Consulting, Managed Services, Sla, CRM, PMP, Integration, Solution Architecture, Service Management, Project Management, Customer Service, SDLC, IT Strategy, Business Analysis, Project Portfolio..., Enterprise Architecture, Business Process..., Process Improvement, IT Operations, Cisco Technologies, Solution Selling, Resource Management, IT Management, Project Delivery, Incident Management
Education
Northern Arizona University 1980 — 1983
communication
Bank of America March 1989 - Present
Provident Life and Accident/Transamerica Life January 1986 - March 1989
Unit Software and Consulting July 1984 - July 1985
Skills
JCL, COBOL, Databases, CICS, DB2, Mainframe, VSAM, Testing, IMS DB/DC, Programming, PL/1, Program Management, Data Center, Data Migration, ASP.NET, Analysis, SDLC
Education
Northern Arizona University 1980 — 1984
BS, Business Administration
Northern Arizona University, College of Business Administration 1980 — 1984
Bachelor of Science (BS), Businness/Information Systems Management
Bank of Arizona January 2013 - Present
Comerica Bank January 2011 - January 2013
Bank of America October 2009 - December 2010
BBVA Compass July 2007 - October 2009
Bank of America September 2005 - July 2007
University of Phoenix November 2004 - September 2005
Sunglass Hut, Int. May 2000 - November 2004
Skills
Loans, Banking, Insurance, Investments, Credit, Commercial Lending, Mortgage Lending, Commercial Banking, Management, Leadership, Consumer Lending, Small Business Lending, Credit Analysis, Loan Origination
Education
University of Phoenix 2009 — 2010
MAED, Adult Education and Training
University of Phoenix 2001 — 2003
MBA, Business Administration
Northern Arizona University 1996 — 2000
BS, Accounting
UHC April 2014 - Present
UHC March 2005 - April 2014
UHC April 2003 - March 2005
Bank of America November 2000 - February 2003
Cap Gemini June 1999 - November 2000
Skills
Microsoft SQL Server, Siebel, Tableau
Education
Northern Illinois University 1996 — 1999
Bachelors of Science, Operation Mangement & Information Systems
Liberty Mutual Insurance September 2013 - Present
Safeco Insurance July 2012 - September 2013
The Standard January 2010 - June 2012
Education November 2008 - February 2010
Education November 2008 - February 2010
The Standard November 2008 - January 2010
Bank of America January 2008 - November 2008
Casa Natural August 1998 - October 2007
Skills
Disability Insurance, Employee Benefits, Insurance, Life Insurance, Benefits Administration, Risk Management, Training, Claim, Underwriting, Claim Investigation, Liability, Customer Service
Education
Northern Arizona University 2001 — 2006
Insight July 2015 - Present
HP Enterprise Services January 2009 - May 2015
HP Enterprise Services January 2007 - January 2009
HP Enterprise Services January 2005 - December 2006
HP Enterprise Services February 2003 - January 2005
Bank of America May 2001 - February 2003
Bank of America April 1998 - May 2001
Bank of America June 1997 - April 1998
Skills
IT Service Management, Networking, Service Delivery, IT Outsourcing, Outsourcing, ITIL, Mergers & Acquisitions, Leadership, IT Operations, PMO, Management, Telecommunications, Call Centers, IT Management, Vendor Management, Data Center, Global Delivery, VoIP, Integration, HP, Project Management, PMP, New Business Development, Process Improvement, System Deployment, Budgets, Program Management, SDLC, Disaster Recovery, Business Process..., Customer Service, IT Strategy, Project Portfolio...
Education
Northern Arizona University
Communication and Media Studies
Bank of America 1998 - 1999
Westin La Paloma 1996 - 1997
Education
Northern Arizona University
Pima Community College
Arizona Supreme Court May 2014 - Present
AZ Supreme Court December 2013 - May 2014
Pima County September 2013 - December 2013
Congressman Raul Grijalva's office September 2013 - December 2013
Pima County September 2011 - August 2013
Bank of America September 2010 - February 2012
Lake Lodge - Lodging May 2010 - September 2010
Costco June 2006 - May 2010
Skills
Customer Service, Data Entry, PowerPoint, Outlook, Word, Press Releases, Microsoft Office, Social Media, Research, Editing, Nonprofits, Event Management, Policy, Management, Public Speaking, Microsoft Word
Education
University of Arizona 2012 — 2014
Masters in Public Administration, Local Government and Non-Profit/Finance
Northern Arizona University 2007 — 2010
Bachelors, Journalism
Northern Arizona University 2007 — 2010
Bachelors of Science, Journalism; Business and Public Relations
Lincoln Peak Partners February 2015 - Present
Red Hat May 2014 - September 2014
Bank of America May 2013 - May 2014
Steward Health Care August 2012 - May 2013
Centene Corporation March 2011 - September 2012
Tufts Health Plan October 2010 - March 2011
Harmon Law Offices, P.C. August 2010 - October 2010
Skills
Microsoft Office, Customer Relations, Linux, Troubleshooting, Fast Learning, Data Analysis, Pc Software, Process Improvement, Efficiency Improvement, Customer Service, Technical Support, Software, Quality Assurance, Performance Improvement
Education
University of Massachusetts Boston 2010 — 2012
Information Technology: Architecture, Management, Alumni
University of Massachusetts Lowell 2009 — 2010
Bachelors, Management information systems
Northern Essex Community College 2007 — 2009
Associates, CIS: Information Technology
Citizens Bank June 2015 - Present
Citizens Financial Group June 2005 - Present
Citizens Bank June 2005 - Present
Bank of America October 1994 - June 2005
Fleet Bank/Bank of Boston/BayBank October 1979 - October 1994
Amoskeag Bank 1988 - 1992
Skills
Banking, Commercial Banking, Credit, Portfolio Management, Investments, Small Business Lending, Sales Management, Loans, Consumer Lending, Commercial Lending, Mortgage Lending, Retail Banking, New Business Development, Financial Analysis, Lines Of Credit, Credit Analysis, Loan Origination, Branch Management, Mortgage Banking, Insurance, Sales, Management, Finance, Cross Selling, Business Development, Relationship Management
Education
Northern Essex Community College 1979 — 1983
Business Management & Banking/Financial Statement Analysis
Sanborn Regional High School 1975 — 1979
Business Management
Air & Water Factor July 2014 - Present
Delta Mechanical July 2008 - July 2014
The Home Depot December 2001 - March 2008
Bank of America January 1993 - October 1998
Skills
Inventory Management, Customer Service, Microsoft Office, Excel, Word, Purchasing, Microsoft Word, Microsoft Excel, Budgets, Team Leadership, Customer Satisfaction, Team Building, Sales, Leadership, PowerPoint, Time Management, Management, Negotiation, Project Management, Sales Operations
Education
Northern Arizona University 1993 — 1994
General Studies
Mesa Community College 1992 — 1993
General Studies
Apple One Temporary Employment July 2014 - Present
The Judge Group June 2013 - April 2014
ManpowerGroup December 2011 - June 2013
Select Staffing October 2010 - November 2011
Phoenix Elementary School District No.1 October 2006 - June 2010
Bank of America January 2005 - September 2006
Skills
Temporary Placement, Recruiting, Employee Relations, Performance Management, Management, Finance, Personnel Management, Talent Acquisition, Applicant Tracking..., Talent Management, College Recruiting, Sourcing, Benefits Negotiation, Human Resources, Interviews, Onboarding
Education
Northern Arizona University 1991 — 1993
B.G.S., Arts & Sciences
St. Mary's High School
Elevator Speech May 2014 - Present
Sabin Piano Studio September 2007 - September 2014
OHSU Oregon Health & Science University July 2005 - August 2007
Creative Labs, Inc. August 2003 - August 2005
San Francisco Opera 2000 - 2003
Bank of America 1998 - 2000
Skills
Executive Calendar..., Collaboration, Collaborative Problem..., Communication, Event Planning, Travel Management, Copy Editing, Computer Proficiency, Expense Reports, Organization, Billing Process, Lesson Planning, Pianist, Critical Thinking, Music, Music Education
Education
Northern Arizona University 1995 — 1997
Master's Degree, Music History, Literature, and Theory
University of California, Riverside 1991 — 1995
Bachelor's Degree, Music
Vanguard January 2013 - Present
BBVA Compass October 2011 - December 2012
Bank of America January 2007 - May 2009
Bank of America June 2006 - January 2007
Bank of America November 2005 - June 2006
Skills
Financial Services, Series 7, Series 63, Series 65, Investments, Mutual Funds, Asset Allocation, IRAs, Index Funds, ETFs, Customer Service, Retail Banking, Banking, Consumer Lending, Loans, Small Business Lending, Mortgage Lending, Deposits, Lines Of Credit, Home Equity Loans
Education
Northern Arizona University 2011 — 2012
Bachelor of Business Administration, Management
Paradise Valley Community College
Associate Degree, Business
Citizens Bank August 2015 - Present
Citizens Bank December 2013 - August 2015
TD March 2013 - July 2013
Bank of America July 2011 - June 2012
Bank of America/Banc of America Investments April 2008 - April 2009
Powers ENT LLC September 2006 - January 2008
Back Bay Inc January 2004 - August 2006
Back Bay Inc January 2001 - January 2004
Skills
Banking, Mortgage Lending, Life Insurance, Relationship Management, Sales Management, Operations Management, Retirement Planning, Coaching, Mortgage Underwriting, Residential Mortgages, Mortgage Servicing, Credit, Loans, Finance
Education
Northern Essex Community College
Associate level, Accounting
Bank of America August 2011 - April 2012
JEM Design Companies April 2011 - August 2011
General Nutrition Centers, Inc June 2009 - April 2011
The Great Indoors January 2008 - August 2008
Costco Wholesale March 2006 - August 2006
Skills
Superior Computer Skills, Semiconductors
Education
Northern Arizona University
Bachelor of Science, Chemistry
Verizon Wireless December 2012 - July 2014
DHL August 2011 - February 2012
Bank of America February 2008 - January 2011
Bank of America March 2007 - February 2008
Banner Desert Medical Center May 2003 - July 2006
Skills
Software Documentation, Management, Outlook, Customer Service, Sales, Accounting, Databases, Microsoft Excel, Leadership, Microsoft Office, PowerPoint, Microsoft Word, Teamwork
Education
Northern Arizona University 2012 — 2014
BACHELORS IN BUSINESS MANAGEMENT, Business Administration and Management, General
Northern Arizona University 2012 — 2014
Bachelor of Science (B.S.), Public Administration, 3.8
Chandler Gilbert Community College 2009 — 2011
Associate of Arts (A.A.)
Bank of America June 2010 - May 2011
L and G Mortgage March 2009 - June 2010
Artisan Mortgage/Castle and Cooke January 2008 - June 2008
Toll Brothers September 2005 - September 2007
Skills
Loans, Mortgage Lending, Loan Origination, Refinance, Mortgage Banking
Education
Northern Arizona University, College of Business Administration 1981 — 1984
BSBA, Finance
Self Employed February 2013 - Present
Bank of America November 2012 - January 2013
Adecco Staffing, USA September 2012 - September 2012
Self Employed June 2011 - September 2012
Wingman Books May 2010 - May 2011
The Home Depot April 2009 - July 2009
Sodexo Corporate Services August 2007 - January 2008
Sonic Drive-In May 2006 - July 2006
Skills
Computers, Organization &..., Creative Writing, Creative Strategy, Critical Thinking, Motivated self-starter, Motivation, Pay Close Attention to..., Microsoft Office, Written & Verbal..., Negotiation, Contract Negotiation, Dreamweaver, Fruity Loops, Conciseness, Dedication to work, Dedication to..., Positive Personality, Positive Can-do Attitude, Positive Team Player, Acting Training, Corporate Etiquette, Dining Etiquette, Phone Etiquette, Friendly Personality, Brand Awareness
Education
Northern Arizona University 2007 — 2011
Bachelor's, Business Administration/Marketing
Independence High School 2003 — 2007
Diploma, General Studies
Bank of America June 2014 - Present
Skills
Inventory Management, Inventory Control, Loss Prevention, Store Management, Retail, Merchandising, Visual Merchandising, Operations Management, Customer Service, Profit, P&L, Customer Satisfaction
Education
Northern Essex Community College 2003 — 2006
Associate's Degree, Paralegal Studies
Haverhill High School 1987 — 1990
Tucson Electric Power 2003 - Present
Asarco Mining January 2000 - June 2003
Bank of America January 1986 - December 1999
Skills
SAP, Contract Management, Business Process..., Financial Reporting, Customer Service, Risk Management, Microsoft Word, PowerPoint, Pricing Strategy, Business Strategy, Pricing Analysis, Project Planning, VBA, Contract Negotiation, Change Management, Stakeholder Management, Negotiation, Program Management, Competitive Analysis, Renewable Energy, Procurement
Education
University of Las Vegas 1994 — 1997
Managerial Finance/Accounting
Northern Arizona University 1979 — 1982
Criminology
Matrix Absence Management February 2011 - February 2013
Bank of America April 2008 - July 2009
Skills
Claim, Insurance, Health Insurance, Claims Management, Underwriting, Workers Compensation, Employee Benefits, Disability Insurance, Process Improvement, Claim Investigation, PeopleSoft, Risk Management, Managed Care, Benefits Administration, Life Insurance
Education
Northern Arizona University 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Bank of America September 2003 - Present
Skills
Loan Origination, Mortgage Lending, Credit, Loans, Mortgage Banking
Education
Northern Arizona University
Bachelor's degree, Art History, Criticism and Conservation
TriWest Healthcare Alliance June 2015 - Present
Cosmopolitan Medical Communications April 2014 - June 2015
LifeLock May 2009 - January 2014
Bank of America January 1998 - April 2009
Skills
Customer Experience, Process Improvement, Capacity Planning, Customer Satisfaction, Call Centers, Leadership, Customer Service, Vendor Management, Forecasting, Performance Management, Team Leadership, Cross-functional Team..., Operations Management
Education
Northern Arizona University 1983 — 1984
Computer and Information Sciences, General
Digital Federal Credit Union July 2015 - Present
Bank of America November 2014 - Present
Bank of America September 2013 - Present
Rockingham Toyota Honda Scion March 2013 - September 2013
Skills
Sales, Client Rapport, Customer Oriented, Sales Effectiveness, Customer Experience, Teamwork, Organization, Leadership Development, Drive Results
Education
Northern Essex Community College
Business Administration and Management, General
Capital Group/American Funds July 2007 - July 2015
American Funds October 2006 - July 2007
Bank of America December 1998 - December 2000
Skills
Customer Service, Administration, Microsoft Office, Process Improvement, Finance
Education
Northern Arizona University
Bachelor's Degree, Criminal Justice/Law Enforcement Administration