Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
WorkSource Insurance Service RepTravelersJuly 2008 - October 2011
Bank of America November 2003 - June 2008
Skills
C, MySQL, Java, Network Security, C++, Microsoft Word, Windows, Cross-functional Team..., Microsoft Excel, Customer Service, Microsoft Office, Process Improvement, Outlook, SQL, Training, HTML, Troubleshooting, TCP/IP, Call Centers, Computer Hardware, Visio, Account Management, Banking, Team Building
Education
Spokane Community College 2014 — 2014
Aeronautics/Aviation/Aerospace Science and Technology, General
ITT Technical Institute-Spokane Valley 2010 — 2013
Associate's Degree, Network Systems Administration
Consolidated Data Services August 2013 - Present
CompuCom August 2009 - August 2013
Chartone November 2006 - November 2007
Bank of America April 2005 - March 2006
Stream February 1999 - October 2001
Skills
Vendor Management, Microsoft Office, TCP/IP, Technical Support, VPN, Customer Service, ITIL, Process Improvement, Windows 7, VMware, Hardware, Troubleshooting, Computer Hardware, Laptops, Help Desk Support, Network Security, Servers, DNS, Microsoft Exchange, Virtualization, XP, Security, Active Directory, HTML, Microsoft SQL Server, Operating Systems, Databases, Data Center, SharePoint, Disaster Recovery, Network Administration, Incident Management, IT Service Management, Project Management, Access, Microsoft Excel, Visio, Cisco Technologies, Salesforce.com, Software Documentation, Windows Server, System Administration, Citrix, Outlook, SQL, Firewalls, Windows
Education
Spokane Falls Community College 1996 — 1998
Bank of America October 2011 - April 2015
Bank of America March 2006 - September 2011
Kforce Inc August 2005 - March 2006
Bank of America December 1999 - August 2005
Skills
Recruiting, Human Resources, Onboarding, Interviews, Applicant Tracking..., Temporary Placement, Taleo, Sourcing, Social Media Marketing, Contract Recruitment, Staffing Services, Recruitment Advertising, New Hire Orientations, Job Fairs, Customer Retention, Vendor Relationships, Employer Branding, Talent Acquisition, College Recruiting, Internet Recruiting, Training
Education
Spokane Falls Community College 2001 — 2003
PNC June 2014 - Present
PNC 2014 - 2015
Vantiv October 2008 - April 2014
Bank of America January 1998 - October 2008
National Processing Company January 1996 - January 1998
National Processing Company June 1991 - January 1996
National City Bank January 1986 - June 1991
Skills
Oracle Applications, Applications, Production Support, Systems Analysis, Business Analysis, Credit Cards, Payment Card Processing, Interchange Management, Project Management, Relationship Management, Data Warehousing, Microsoft Excel, Microsoft Word, Microsoft Office, Vendor Management, Analysis, Databases, Business Process, Testing, Management, Electronic Payments, Software Documentation, Mobile Payments, Payment Systems, Payment Gateways, Banking, Acquiring, Debit Cards
Education
Sullivan University 2001 — 2003
Associate's degree, Computer and Information Sciences and Support Services
Sullivan University 1999 — 2001
Associate's degree, General Sales, Merchandising and Related Marketing Operations
Spencerian College 1980 — 1982
Diploma, Medical/Clinical Assistant
Risk Placement Services, Inc. February 2015 - Present
Hub International October 2013 - February 2015
Bank of America July 2012 - October 2013
ISU Insurance Services - Connor & Kelly March 2008 - July 2012
Skills
Credit, Commercial Banking, Banking, Loans, Retail Banking, Mortgage Lending, Consumer Lending, Small Business Lending, Credit Risk, Lines Of Credit, Cross Selling, Loan Origination, Networking, Team Building, Commercial Lending, Insurance, Commercial Insurance, Credit Analysis, Property & Casualty..., Underwriting, Sales
Education
Spokane Community College 2009 — 2011
Customer Service Representative
Phase 3 Media June 2013 - Present
Maxim Staffing Solutions July 2012 - June 2013
Bank of America November 2010 - August 2011
CIEE Teach in Spain September 2009 - May 2010
Latin American Association January 2009 - August 2009
Spelman College Study Abroad Office August 2008 - May 2009
Skills
Spanish, Customer Service, Leadership, Interpersonal Skill, Proofreading, Communication Skills, Organization, Microsoft Office, Multi Tasking, Analytical Skills, Problem Solving, Critical Thinking, Office Management, Data Entry, Social Networking
Education
Spelman College 2005 — 2009
Bachelors, Spanish
Spelman College 2005 — 2009
Bachelor of Arts Degree, Spanish
Active Duty - United States Navy - Naval Service Training Command May 2014 - Present
US Navy April 2011 - Present
Volpe National Transportation Systems Center/USDOT October 2008 - Present
US Navy December 2011 - August 2012
PDI May 2007 - August 2007
Bank of America June 2006 - April 2007
United Technologies June 2001 - April 2007
Pro Change January 2000 - January 2002
Springfield College January 2001 - June 2001
Skills
Organizational..., Leadership Development, Human Resources, Emotional Intelligence, Job Analysis, Succession Planning, Psychology, Conflict Resolution, Data Analysis, Employee Training, Research, Coaching, Analysis, Leadership, Recruiting, Management, Executive Coaching, Organizational..., Talent Management, 360 Feedback, Interviews, Organizational Behavior, Report Writing, Training & Development, Workshop Facilitation
Education
Alliant International University - California School of Professional Psychology 2007 — 2010
PhD, Industrial and Organizational Psychology
University of New Haven 2003 — 2005
MBA, Business Administration -International Business
Springfield College 2001 — 2003
M.S, Industrial and Organizational Psychology
University of Massachusetts Dartmouth 1997 — 2001
BA, PSYCHOLOGY
Plano ISD August 2014 - Present
Bank of America April 2008 - January 2014
Dallas County Housing, Plano & Dallas Housing Authorities February 2003 - March 2008
Education
Spelman College 1984 — 1988
Bachelor's degree, English Language and Literature, & Minored in Sociology, 2.8
EverBank August 2014 - Present
Nemours August 2006 - August 2014
Sears Home Services January 2003 - August 2006
Bank of America October 1995 - 2001
American Express January 1989 - October 1995
Skills
HR Managment and..., Employee Relations, Employee Engagement, Employee Training, Leadership Development, Executive Coaching, Staffing and Workforce..., Recruiting, Employment Law, EEo and Affirmative..., Policy Development, Performance Management, Continuous Improvement, Culture Change, Organizational...
Education
Spelman College 1980 — 1984
Bachelor of Arts (B.A.), Economics
City of New Orleans June 2014 - Present
United Way SELA / NOSACONN March 2013 - June 2014
Global Novations July 2011 - July 2012
Equifax June 2009 - May 2011
IBM October 2004 - May 2009
Bank of America 2001 - 2005
Skills
Sales, Sales Operations, Salesforce.com, CRM, Talent Management, Leadership, Performance Management, Strategy, Program Management, Project Management, Management, Training, Account Management, Recruiting, Process Improvement, Team Building, Coaching, Fundraising, New Business Development, Diversity & Inclusion, Siebel, Non-profit Leadership, Business Development
Education
Spelman College 2001 — 2004
Bachelor of Arts (BA), Psychology
Emerging Philanthropists of New Orleans (EPNO) 2014 — 2014
Grantmaking
Committee for a Better New Orleans/Bryan Bell Metropolitan Leadership Forum Graduate 2013 — 2013
Leadership
Tennessee State University 1999 — 2001
n/a, Engineering
Civil Wrongs, LLC November 2013 - Present
Lux Creative, LLC November 2012 - Present
Aesthetically Spoken, LLC 2011 - Present
The Children's Place 2004 - 2012
Pre-Paid Legal Services, Inc. August 2007 - August 2010
Bank of America 2009 - 2010
SunTrust Bank 2007 - 2008
Visual Soul Creative Lab 2007 - 2007
New Line Cinema May 2006 - August 2006
RamScale Productions 2005 - 2005
Skills
Management, Marketing, Graphic Design, Customer Service, Creative Direction, Sales, Adobe Creative Suite, Social Media, Editing, Public Speaking, Social Networking, Event Planning, Research, Fundraising, Nonprofits, Coaching, Social Media Marketing, Blogging, Photography, Marketing Communications
Education
Spelman College 2003 — 2007
Bachelor or Arts
Baltimore City College 1999 — 2003
Ecova May 2005 - Present
Bank of America April 2004 - May 2005
Wells Fargo Home Mortgage March 2002 - April 2004
Skills
Customer Service, Organizational..., Team Building, Team Leadership, Lesson Planning, Computer Proficiency, Multi Tasking, Sales, Call Center, Process Improvement, Quality Assurance, Third Party Billing, Close Attention to..., Loan Origination, HTML, Customer Satisfaction, Credit Cards, Coaching, Mortgage Lending, PowerPoint, Budgets, Team-oriented, Data Entry, Training Delivery, Internal Audit, Microsoft Office, Microsoft Excel, Business Process..., Access, Call Centers, Management, Leadership, Program Management, Project Management, Training
Education
Spokane Community College 2011 — 2011
HTML
Spokane Community College 1999 — 2001
Certificate, Business Administration, Management and Operations
Spokane Community College 1999 — 1999
Certification, Customer Service Support/Call Center/Teleservice Operation
Rogers high school 1993 — 1997
Umpqua Bank July 2014 - Present
Sterling Savings Bank March 2013 - July 2014
Bank of America September 2010 - January 2013
Hollywood Entertainment 2005 - 2008
Skills
Microsoft Office, Budget Monitoring, Budget Setting, Expense Reports, Travel Arrangements, Invoice Processing, Event Planning, Budgets, Banking, Invoicing
Education
Spokane Falls Community College
Associate of Arts (A.A.), Finance, General
SAP November 2013 - Present
SAP December 2012 - November 2013
SAP July 2012 - December 2012
SAP July 2011 - July 2012
Bank of America July 2010 - May 2011
SAP June 2008 - November 2008
Skills
Microsoft Office, Photoshop, PowerPoint, Social Media, Microsoft Excel, Microsoft Word, Advertising, Strategy, Program Management, Training, Strategic Planning, Public Speaking, Business Development, Sales Enablement, Sales, Leadership, SAP, Cloud Computing
Education
Spelman College 2007 — 2011
Bachelor of Arts (B.A.), Economics
Michael E. DeBakey High School for Health Professions 2003 — 2007
Pre-Medicine/Pre-Medical Studies
Bank of America January 2013 - Present
Bank of America December 2009 - Present
Northwestern Mutual 2008 - 2009
Skills
Banking, Financial Analysis, Customer Service, Leadership, Loans, Management, Marketing, Microsoft Office, Sales, Public Speaking
Education
Springfield Technical Community College
Associate in Science, Business Administration
University of Massachusetts, Amherst
MassMutual Financial Group February 2015 - Present
MassMutual Financial Group July 2014 - February 2015
MassMutual Financial Group May 2013 - July 2014
Santander Consumer USA Inc. November 2010 - November 2012
Bank of America November 2006 - October 2008
Skills
Loans, Credit, Banking, Leadership, Retail Banking, Commercial Banking, Mortgage Lending, Financial Analysis, Credit Analysis, Credit Risk, Risk Management, Customer Satisfaction, Communication, Bank Mergers, Insurance, Negotiation, Planning & Execution of..., Training and Development, Team Building, Relationship Management, Management, Financial Services, Sales, Human Resources, Analysis, Marketing, Recruiting
Education
Springfield College 2010 — 2015
Summa Cum Laude Industrial & Organizational Psychology Graduate Degree, I/O Psych, A
Western New England College 2007 — 2010
Bachelor of Arts, Integrated Liberal Studies; Business Management and Psychology, Magna Cum Laude
Westfield State College 2005 — 2007
completed core requirements
Portuguese School of Ludlow
Diploma
McDonald´s May 2013 - August 2013
WIS International May 2011 - September 2012
Bank of America July 2008 - October 2008
Sears Holdings Corporation April 2008 - June 2008
West Telemarketing AT&T August 2007 - January 2008
Skills
Leadership, Customer Service, Teamwork, Enterprise Software, Cashiering, Time Management, Inventory Management, Retail, Cash Register, Critical Thinking, Visual Merchandising, Telephone Skills, Social Media, People Skills, Public Speaking, Outlook
Education
Seattle Central Community College 2013 — 2015
International Business/Trade/Commerce
Spokane Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Automotive Technology/Technician
Konica Minolta Business Solutions U.S.A., Inc. December 2013 - Present
PeoplesBank October 2010 - December 2013
Bank of America May 2008 - October 2009
Skills
Customer Service, Customer Satisfaction, Customer Insight, Leadership, Management, Highly resourceful, Passion for Success, Passion for Helping...
Education
Western New England University 2011 — 2012
Bachelor of Arts (B.A.), Law and Society
Springfield Technical Community College 2010 — 2011
Associate of Science (A.S.), Law Enforcement/Criminal Justice
Bank of America March 2015 - Present
Mountain West Bank July 2013 - August 2014
Wells Fargo Home Mortgage June 2006 - July 2013
Illinois Army National Guard February 2010 - December 2011
Illinois Army National Guard February 2010 - October 2011
United States Army Reserve 2007 - 2009
Skills
Photoshop, Photography, Customer Service, Photojournalism, Public Relations, Video, Video Production, Editing, Broadcast, Photos, Management, Mortgage Lending, FHA, Lightroom, Digital Photography, Lighting, Event Photography, Portrait Photography, Commercial Photography, Wedding Photography, Fine Art Photography, Film, Portraits, Adobe Creative Suite, Image Editing, Travel Photography, Image Manipulation
Education
Spokane Falls Community College 2014 — 2016
Defense Information School 2008 — 2008
Cert, Broadcast Journalism/Radio DJ
Defense Information School 2008 — 2008
Public Affairs Certification, Broadcast Journalism; Broadcasting; Photography
Naval Air 1994 — 1996
DOD School of Photography 1994 — 1995
Cert, Photography
Shmily Face Photography January 2011 - Present
Merchant e-Solutions July 2009 - February 2011
Bank of America September 2008 - November 2008
ICT Group September 2006 - March 2008
Volt January 2008 - February 2008
Center Partners February 2005 - July 2006
Skills
Customer Service, Call Center, Troubleshooting, Computer Hardware, Fax, Customer Satisfaction, Data Entry, 10 Key, Phone Skills, Customer Retention, Technical Support, Software Documentation
Education
Spokane Falls Community College 2011 — 2011
Certificate of Completion, Photography
Axia College/University of Phoenix 2008 — 2008
None, General
Dana Lynn Designs January 2006 - Present
StyleWeek Providence 2011 - Present
Artinium Inc. Graphic Communications May 2012 - July 2012
Bank of America February 2007 - June 2011
Skills
-Adobe Photoshop CS5 /..., -Dreamweaver CS4 /..., -QuarkXPress / Flash CS4, -Maya / Corel Paintshop, -Basic Html Coding /..., -Attention to Detail /..., -Packaging / Magazine..., -Brochures / Branding/..., -Creative Design / Print, -Business Cards /..., -Look books / Flyers /..., -Web Design, -Advertising / Marketing, -Electronic Marketing /..., Graphics, Banners, Advertising, Flyers, Illustrator, Web Design, Photoshop, Mac, InDesign, Logo Design
Education
Springfield College 2000 — 2004
Bachelor's degree, Graphic Design
Bank of America February 2014 - Present
Education
Springfield College 2009 — 2013
Bachelor's Degree, Business Administration
Universitat de Barcelona 2012 — 2012
Semester Abroad, Spanish Language and Literature
SCIO Health Analytics® August 2015 - Present
The Dance Studio, Wilbraham MA September 2009 - Present
O'Connell Professional Nurse Service March 2013 - August 2015
Bank of America August 2011 - August 2012
Wayne and Sons Lawn Sprinklers LLC June 2006 - September 2010
Skills
Dance, Credit, Banking, Customer Service, Microsoft Excel, PowerPoint, Coaching, Leadership, Microsoft Office, Microsoft Word, Outlook, Event Planning, Time Management, Public Speaking
Education
Springfield College 2008 — 2011
Bachelor of Arts (B.A.), Business Administration and Management, General
Springfield College 2008 — 2011
Bachelor of Arts (B.A.), Dance, 3.5
Windsor Locks High School 2004 — 2007
High School, 3.4
United Way of the National Capital Area May 2012 - Present
Office of the State Superintendent of Education 2009 - 2011
Bank of America 2005 - 2009
Fannie Mae Corporation 2003 - 2005
National Community Reinvestment Coalition 2003 - 2004
Saul Ewing LLP 2001 - 2003
City of Atlanta, Mayor Bill Campbell 1994 - 1997
Jordan Burt LLP 1994 - 1994
U.S. House of Respresentatives 1993 - 1994
Skills
Credit, Public Policy and..., Finance, Risk Management and..., Legal Affairs
Education
American University, Washington College of Law 1997 — 2000
J.D.
University of Maryland College Park 1991 — 1993
Master's of Public Management/Policy, Public Sector Financial Management
Spelman College 1987 — 1991
B.A., Economics
Santander Bank, N.A. August 2015 - Present
Paychex March 2014 - August 2015
AmEuro Exports July 2012 - March 2014
Bank of America October 2010 - July 2012
Bank of America September 2008 - October 2010
AmEuro Exports June 2007 - September 2008
Skills
Accounting, Microsoft Office, Tax Preparation, Client Relations Skills, Multitasking Skills, Tax Accounting, Account Management, Accounts Payable, Accounts Receivable, Financial Statements, General Ledger, Invoicing, Leadership, Management, Team Building, Training
Education
Springfield College 2003 — 2007
Bachelor of Applied Science (BASc), Business/Managerial Economics, 3.0
Dawn Food Products May 2015 - Present
Dawn Food Products November 2014 - May 2015
Huntington National Bank November 2012 - November 2013
Bank of America March 2007 - November 2012
Skills
Credit, Loans, Retail Banking, Consumer Lending, Lines Of Credit, Cross Selling, Mortgage Lending, Deposits, Mortgage Banking, Cash Management, Branch Banking, Refinance, Internet Banking, Relationship Management, Credit Cards, Operational Risk, Risk Management, Payments, Core Banking, Asset Based Lending, Investments, Home Equity Lines of..., Home Equity Loans, Financial Institutions, Loan Servicing, Personal Banking, Underwriting, Finance, Merchant Services, Mortgage Underwriting, Home Equity, Notary Public, Banking, Commercial Banking, Small Business Lending
Education
Spring Arbor University
Bachelor's degree, Business Management and Organizational Development
Providence Health & Services April 2014 - Present
Providence Health & Services September 2005 - April 2014
Rebuilding Together - Spokane 2000 - 2010
March of Dimes February 2004 - September 2005
Bank of America January 1989 - February 2005
Skills
Fundraising, Nonprofits, Community Outreach, Program Development, Applicant Tracking..., Customer Service, Event Planning, Process Improvement, Microsoft Office, Recruiting, Volunteer Management, PowerPoint, Project Management, Microsoft Excel, Microsoft Word, Event Management, Outlook, Community Development, Project Planning, Physician Relations, Board Development, Facebook, Cpr Certified, Leadership Development, Healthcare, Leadership, Public Relations, Strategic Planning, Teaching, Public Speaking, Program Management
Education
WGU Washington 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Spokane Falls Community College 1984 — 1986
AAS, Credit Financial Management
Washington State Department of Social and Health Services April 2014 - Present
Big Show Mobile Entertainment April 2010 - Present
Sterling Savings Bank November 2010 - March 2014
Bank of America September 1997 - April 2010
Target July 1991 - January 1994
Skills
Leadership, Sales, Team Building, Customer Service, Recruiting, Sales Management, Strategic Planning, Weddings, Corporate Events, Microsoft Excel, Performance Management, Credit, Small Business, Public Speaking, DJ, Customer Satisfaction, Coaching
Education
Spokane Falls Community College 1991 — 1992
General Studies
Reardan Edwall High School 1988 — 1991
High School Diploma
SchoolsFirst Federal Credit Union May 2007 - Present
Aspen Education Group September 2004 - May 2007
Bank of America June 2001 - July 2004
Standard Paper Co 1993 - 1995
Skills
Human Resources, HRIS, Performance Management, ADP HRB, ADP ReportSmith, ADP Payforce, Halogen, Executive Reporting, Turnover, Microsoft Applications, Pay for Performance, Benefits Administration, Customer Service
Education
Spokane Falls Community College 1996 — 2000
University high school 1985 — 1987
Long Beach City College
Continuing Education, Business
Lakeville Kitchen and Home Design January 2011 - Present
Salisbury Kitchen and Home January 2011 - Present
Bank of America May 1985 - March 1997
Skills
Kitchen Cabinets, Outdoor Kitchens, Designs, Design Research, Consulting, Quality Control, New Business Development, Strategic Planning, Small Business, Business, Bathrooms, Cabinetry
Education
Springfield College 1963 — 1967
Bachelor of Science (BS), Biology, General
Bay Equity Home Loans April 2014 - Present
HomeStreet Bank October 2012 - May 2014
Bank of America April 2012 - October 2012
DISYS August 2011 - October 2012
Wells Fargo Home Mortgage August 2001 - August 2011
Southwest Airlines November 1999 - March 2001
Skills
Mortgage Banking, FHA financing, VA loans, Loan Origination, Refinance, USDA, Mortgage Lending, Loans, Credit, First Time Home Buyers, FHA, Residential Mortgages, Non-Conforming, Mortgage Underwriting, Home Equity, Construction Financing, Renovation, Residential Homes, Construction, Investors, Real Estate, Finance, Underwriting, Government Loans, Portfolio Management, Referrals, Certified Mortgage..., Construction Loans, Mortgage Marketing, Home Equity Lines of..., Home Equity Loans
Education
Western Governors University 2013 — 2015
Business - Marketing Management
Tacoma Community College 2005 — 2011
4.0
Spokane Falls Community College 1999 — 1999
Walla Walla Community College 1996 — 1997
Clarkston High School
NYC Department of Education February 2013 - Present
Bank of America July 2009 - 2012
Guangdong Polytechnic Normal University December 2007 - February 2009
Progressive Personnel Services November 2003 - December 2007
Skills
Microsoft Office, Westlaw, Public Speaking, Customer Service, Writing, Customer Relations, Legal Documents, Document Review, Legal Research, Legal Compliance, Process Management, Six Sigma
Education
Spelman College 2001 — 2005
B.A, Philosophy
Bank of America March 2014 - January 2015
Wells Fargo March 2009 - March 2014
Skills
Loans, Retail Banking, Customer Service, Management, Risk Management, Mortgage Lending, Banking, Cross Selling
Education
Springfield College 2000 — 2005
Bachelor's degree, Business Administration and Management, General
Jester Family Chiropractic July 2015 - Present
ACAC Fitness & Wellness Center April 2013 - July 2015
ACAC Fitness & Wellness Center June 2014 - October 2014
Lionville Community YMCA December 2012 - April 2013
Electralloy, a G.O. Carlson Inc. Company February 2011 - October 2012
Adirondack Phantoms August 2009 - April 2010
American Hockey League August 2006 - July 2009
American Hockey League January 2006 - August 2006
Bank of America November 2004 - January 2006
Skills
Sports, Sports Management, Public Relations, Sports Marketing, Event Planning, Sales, Microsoft Office, Community Outreach, Production Planning, Ticket Sales, Management, Customer Service, Community Engagement, Database Administration, Mass Communication, Administrative..., Events, Problem Solving, Sports Instruction, Youth Programs, Youth Mentoring, Youth Development, Member Services, Childcare
Education
Springfield College 2002 — 2004
Masters
Springfield College 1998 — 2002
Bachelor of Science
SunTrust Bank August 2014 - Present
SunTrust Bank May 2013 - July 2014
Bank of America November 2011 - April 2013
Bank of America October 2007 - October 2011
LaSalle Bank November 2005 - October 2007
LaSalle Bank December 2002 - October 2005
KeyBank September 1998 - December 2002
Skills
Business Process..., Sales Management, Risk Management, Customer Acquisition, Banking, Sales Operations, Relationship Management, Business Development, Team Management, Executive Management, Business Strategy, Strategy, New Business Development, Finance, Customer Service, Financial Services, Retail Banking, Mergers & Acquisitions, Sales, CRM, Customer Experience, Commercial Lending, Small Business Lending
Education
Spring Arbor University 2006 — 2008
Master of Business Administration (MBA), Finance, General
The Ohio State University 1985 — 1990
Bachelor of Arts (B.A.), English Language and Literature, General
Firestone High School 1984 — 1985
Gould Academy 1983 — 1984
Western Reserve Academy 1981 — 1983
Bank of America 2015 - Present
JPMorgan Chase 2010 - 2014
U.S. Census Bureau 2009 - 2010
Skills
Banking, Credit, Risk Management, Financial Analysis, Credit Analysis, Retail Banking, Business Analysis, Loans, Consumer Lending, Leadership
Education
Walden University 2013 — 2015
Doctor of Business Administration, Business
Walden University 2011 — 2013
Master of Business Administration (MBA), Corporate Finance
Spring Arbor University 2005 — 2009
Bachelor of Business Administration (BBA)
United Way Suncoast August 2015 - Present
The Ohio State University March 2014 - August 2015
The University of Dayton March 2013 - March 2014
Morehouse College September 2009 - February 2013
Bank of America February 2008 - December 2008
Bank of America December 2000 - February 2008
Homsey Architects May 1997 - December 2000
State of Delaware-Economic Development Office September 1993 - May 1997
DuPont October 1990 - August 1993
Education
Spelman College 1984 — 1988
Bachelor of Arts (B.A.), Communications
Bank of America September 2015 - Present
Recruit 121 September 2014 - February 2015
Waste Management April 2013 - September 2014
GM Financial/AmeriCredit July 2012 - April 2013
State Street Bank March 2012 - April 2012
CSS Corp June 2011 - January 2012
InteQ Corporation November 1997 - October 2008
Skills
BMC Remedy Development..., Service Desk, CMDB, Crystal Reports, SQL, ITIL, Incident Management, IT Service Management, IT Operations, Unix, Troubleshooting, Configuration Management, Release Management, Service Management, Data Center, BMC Remedy, Problem Management, Integration, Servers, Information Technology
Education
ITT Technical Institute 1992 — 1993
Electronics Engineering
Spokane Falls Community College 1990 — 1991
GED
Concord High School 1985 — 1986
High School
Eileen's Custom Cakes & More July 2011 - Present
KeyBank December 2003 - June 2006
Bank of America February 2002 - September 2003
Education
Spokane Falls Community College 1999 — 2001
Partial A.A, Associates & Fine Arts
Comunity Colleges of Spokane February 2014 - Present
Geeks Who Drink January 2014 - Present
Pitney Bowes July 2013 - February 2014
Whitworth University September 2012 - May 2013
Jubilant HollisterStier LLC January 2011 - September 2012
Bank of America April 2009 - December 2010
General Dynamics C4 Systems December 2008 - June 2010
Odom Corporation August 2005 - November 2008
B of A April 2005 - August 2005
Spokesman Review August 2002 - April 2005
Skills
Program Management, Customer Service, Sales, Customer Satisfaction, Account Management, Team Leadership, Leadership, Management, Call Centers, Sales Management, Team Building, Marketing, Project Management, Access, Customer Experience, Administrative..., Office Administration, General Office..., Microsoft Office, SharePoint, Microsoft Word, SharePoint Designer, Microsoft Excel, PowerPoint, Outlook, Purchasing, Retail, Troubleshooting, Training, Inventory Management, Data Entry, Budgets, Forecasting, Process Improvement, Teamwork, Public Speaking, Social Networking, Social Media, Editing, Research, Facebook
Education
Whitworth University 2012 — 2013
Bachelor of Arts (B.A.), Program Management, 3.0
Spokane Falls Community College 2007 — 2008
Program Management, Business
Bank of America 2012 - Present
Education
Springfield College 2012 — 2015
Bachelor's degree, Human Development, Family Studies, and Related Services
Meridian Healthcare Group October 2013 - Present
Providence Sacred Heart Medical Center July 2013 - October 2013
Bank of America April 2004 - September 2010
Skills
Cpr Certified, Healthcare, PowerPoint, Public Speaking, BLS, ACLS, Medical Devices, Microsoft Office, Hospitals, Customer Service, Data Entry, Outlook, Microsoft Word, Microsoft Excel, Time Management, Leadership, Team Building, Teamwork, Critical Thinking, Medical Terminology, Meditech, EKG, PALS, Pulmonary Rehabilitation, Respiratory Care, EMR, EHR, Medicare, Appointment Scheduling, Vital Signs, CPT, CPR Certified
Education
Spokane Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Respiratory Care Therapy/Therapist
Spokane Community College
Respiratory
Bank of America Merrill Lynch May 2011 - Present
Bank of America May 2001 - May 2010
Bank of America November 2000 - May 2001
Bank of America April 2000 - November 2000
Bank of America July 1999 - April 2000
Skills
Microsoft Visual Studio, .NET, ASP.NET, C#.NET, VB.NET, Microsoft PowerShell, Microsoft SQL Server, Microsoft SQL Server..., Group Policy Objects, Active Directory..., N-tier Application..., Transact SQL..., Web Development, Web Services, Web Design, SDLC, Directory Service..., Problem Management, Risk Management, Change Management, Customer Service, Java, MySQL, PHP, Ruby on Rails, Banking, Analysis, Strategic Planning, Business Analysis, Portfolio Management, Version Control Tools, Software Documentation, Telephony Support, Networking, Microsoft Office, Adobe Creative Suite
Education
University of Phoenix 2010 — 2013
Bachelor of Applied Science (BASc), Information Technology, 3.86
Spokane Community College 2008 — 2009
Associate of Applied Science, Software Development, 3.98
RallyPoint/6 January 2015 - Present
Bank of America 2005 - 2012
US Bancorp July 2003 - October 2004
Skills
Banking, Credit, Loans, Commercial Banking, Consumer Lending, Mortgage Lending, Credit Analysis, Credit Cards, Commercial Lending, Credit Risk, Mortgage Banking, Loan Origination, Relationship Management, Call Centers, Risk Management
Education
Spokane Community College 1981 — 1983
none, Medical Transcription/Transcriptionist
The Evergreen State College 1974 — 1979
none, Art History
Trinity School July 2014 - Present
Trinity School June 2012 - June 2014
Trinity School August 2007 - June 2012
John Wieland Homes and Neighborhoods 2002 - 2004
Bank of America 1996 - 2002
Skills
Electronic Portfolios, Reflective Thinking..., Evernote, Elementary Education, Curriculum Development, Teacher Training, Curriculum Design, Differentiated..., K-12, Classroom
Education
The University of Georgia 2004 — 2007
Master of Education (MEd), Early Childhood Education and Teaching, Graduated with Honors
Spelman College 1992 — 1996
Bachelor of Arts, Economics
Bank of America June 2014 - Present
Bank of America September 2012 - May 2014
Bank of America September 2011 - September 2012
Bank of America August 2007 - August 2011
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Credit Analysis, Mortgage Banking, Small Business Lending, Loan Origination, Cross Selling, Credit Cards, Treasury Management, Cash Management, Financial Services, Core Banking, Payments, Customer Service, Deposits, Lines Of Credit, Operational Risk, Microsoft Office, Sales, Consumer Lending, Finance, Public Speaking, Leadership
Education
University of Southern California 2011 — 2013
Master of Arts in Teaching, Social Sciences
Spelman College 2006 — 2010
Bachelor of Arts (B.A.), Economics
The Home Depot June 2007 - Present
The Home Depot December 1999 - June 2007
The Home Depot September 1997 - December 1999
Bank of America September 1990 - September 1997
Skills
Retail, Store Operations, Inventory Control, Inventory Management, Big Box, Driving Results, Planograms, Customer Service, Associate Development, Cashiering, Hiring, Sales, Shrinkage, Profit, Merchandising, Visual Merchandising, Store Management, Retail Sales
Education
Riverside High School
Spokane Falls Community College
Shook Twins February 2014 - Present
Self-employed September 2005 - Present
Bank of America August 2005 - September 2008
Skills
Audio Engineering, Live Sound, Music Production, Audio Editing, Studio Recording, Pro Tools, Bass Guitar, Trombone, Customer Service, Sound, Microsoft Office, Concerts, Social Media, Sound Design, Recording, Music Industry, Editing, Singing, Mastering, Music, Composition, Entertainment
Education
University of Idaho 1999 — 2004
Bachelor of Arts (B.A.), Music Composition
Spokane Falls Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Audio Technology
Jim Ellis Audi Of Atlanta April 2015 - Present
Bank of America July 2009 - April 2015
Starbucks Coffee Company October 2006 - July 2009
KUBS FM Radio January 2004 - July 2009
Skills
Project Management, Performance Consulting, Professional..., Financial Analysis, Strategic Partner..., Sound, Recording, Leadership, Time Management, Customer Service, Radio Broadcasting, Banking, Social Networking, Management, Interviews, Singing, Sales, Marketing, Songwriting, Event Planning, Radio Producing, Public Speaking, Video, Radio Host, Leadership Development, On-air Announcing, Media Relations, Team Leadership, WordPress, Process Improvement, Radio Management, Radio Programming, Music Scheduling, Vocalist, Vocal Coaching, Master Scheduling, Music Theory, Vocal Range, World Class Customer..., Radio Promotions, Underwriting, Quality Management, Recruiting, Organizational..., Cash Management, Logistics Management, Radio Production
Education
Berklee College of Music 2013 — 2015
Vocal Performance, Music
Spokane Falls Community College 2006 — 2008
Vocal Performance, Communications Media and Radio Broadcasting
Newport High School 2004 — 2008
Diploma, Communication
Dell July 2013 - Present
Bank of America 2014 - 2015
Bank of America 2014 - 2015
Booz Allen Hamilton May 2009 - April 2013
EDS May 1985 - December 2007
BearingPoint Consulting 2006 - 2006
Skills
ITIL, Service Management, Program Management, Management, IT Service Management, IT Strategy, Telecommunications, Incident Management, Business Process, Process Improvement, PMP, IT Management, Configuration Management, Training, Change Management, Information Assurance, Data Center, Service Desk, IT Operations, Disaster Recovery, Asset Management, Problem Management, CRM, Project Delivery, Service Delivery, Project Management, Requirements Analysis, Information Technology, Enterprise Architecture, Security, Governance, PMO, Integration, Project Portfolio..., Business Process..., SDLC, Leadership, Business Transformation, CISSP, Vendor Management, Outsourcing, CMMI, Knowledge Management
Education
Spring Arbor University
BA, Social Science and Psychology
University of Michigan
BA, Education
Bank of America September 2003 - Present
Jackson National Life 1998 - 2000
ICICI Prudential Life Insurance Company Limited 1996 - 1997
Vantage Computer Systems 1991 - 1996
Merrill Lynch 1992 - 1993
Monarch Life 1984 - 1991
Skills
SDLC, Vendor Management, Database Design, DB2, Business Analysis, Enterprise Architecture, Requirements Gathering, Leadership, IT Strategy, Management, Data Warehousing, Requirements Analysis, Process Improvement, Software Project..., Risk Management, Visio, Financial Services, Project Management, SQL, Program Management, Business Process..., Consulting
Education
Springfield Technical Community College 1988 — 1990
Computer Science
SUNY Stony Brrok
Y2k+2 2002 - Present
RBS WorldPay, Inc. November 2009 - April 2010
Semtek Innovative Solutions January 2008 - November 2009
Self-employed December 2007 - January 2008
Bank of America, Product and Innovations April 2007 - November 2007
Bank of America December 2004 - April 2007
Bank of America 1992 - 2007
Bank of America May 2004 - December 2004
Bank of America August 2003 - May 2004
Bank of America August 2002 - August 2003
Skills
Management, Merchant Services, Payment Card Processing, Payment Gateways, Payments, Product Management, Sales Process, Strategy, Electronic Payments, Credit Cards, Leadership, Account Management, Security, Training
Education
Spokane Falls Community College
Bank of America November 2012 - Present
The No-Limit Church January 2011 - Present
Coventry Health Care 2008 - Present
Ultimate Staffing 2012 - 2013
Presenter - Coventry Healthcare January 2008 - January 2012
Allstate Insurance Company January 2008 - January 2010
Manifestation World Wide January 2003 - January 2010
AmSouth Bank / Regions Bank January 2005 - January 2008
Independent Order of Foreseters January 2001 - January 2005
Skills
•Program Evaluation, •Marketing Sales•..., ••Non-Profit..., Term Life Insurance, Fundraising, Training, Recruiting, Insurance, Sales Management, Business Development, Management
Education
Springfield College 2007 — 2008
Masters of Science, Organizational Management/Leadership Development, 3.9
Springfield College 2005 — 2008
Bachelor of Science, Human Service, 3.87
Department of Veterans Affiars January 2013 - Present
U.S. Department of Veterans Affairs May 2010 - January 2013
Bank of America December 2009 - May 2010
Sew in Heaven LLC May 2007 - August 2007
Skills
Accounting, Management, Sales, Customer Service, Banking, Government, Policy
Education
Spring Hill College 2005 — 2009
Bachelor of Science, Accounting
Democratic Party of Rio Arriba County April 2015 - Present
Española Community Market Coop May 2014 - Present
Rio Arriba County January 2014 - Present
Organizing For Action May 2013 - Present
Organizing for America - New Mexico Volunteer Regional Lead - Rio Arriba County April 2012 - November 2012
Bank of America April 2003 - May 2007
Bank of America September 1992 - April 2003
Skills
Program Management, Requirements Analysis, Creative Writing, Business Analysis, Public Speaking, SQL, Customer Service, Project Management, Microsoft Word, Microsoft Excel, Microsoft SQL Server, XML, SDLC, Management, Requirements Gathering, Leadership, Process Improvement, People Skills, Software Project..., Analysis, Cloud Computing, Agile Methodologies, Coaching, Software Documentation, Social Media, HTML, Team Leadership, JavaScript, Nonprofits, Strategic Planning
Education
Spelman College 1959 — 1963
The Center for Working Families, Inc. July 2014 - Present
Atlanta Workforce Development Agency May 2014 - July 2014
Metro Atlanta Chamber September 2012 - November 2013
Citizens for Transportation Mobility September 2011 - August 2012
Metro Atlanta Chamber of Commerce September 2007 - September 2011
Metro Atlanta Chamber May 2007 - September 2007
Wachovia, A Wells Fargo Company September 2005 - April 2007
Bank of America June 1998 - August 2005
J.P. Morgan September 1991 - April 1998
Skills
Nonprofits, Project Management, Program Management, Budgets, Leadership, Non-profits, Strategic Planning, Fundraising, Public Relations, Public Speaking, Marketing, Event Planning, Marketing Strategy, Strategy, Business Development, Organizational..., Entrepreneurship, Relationship Management, Public Policy, Politics, Policy Analysis, Community Outreach
Education
New York University - Leonard N. Stern School of Business 1991 — 1994
MBA, Finance and Accounting
Spelman College 1987 — 1991
BA, Economics, Management
Bank of America January 2011 - Present
NeighborWorks America January 2004 - December 2010
Skills
Affordable Housing, Non-profits, Public Speaking, Community Development, Strategic Planning, Program Development, Fundraising, Community Outreach, Nonprofits, Government, Policy, Grant Writing, Policy Analysis, Grants, Economic Development, Public Policy, Volunteer Management, Strategic Communications, Media Relations, Strategy, Philanthropy, Organizational..., Non-profit..., Training, Leadership Development, Board Development, Leadership, Program Management, Social Media, Public Relations, Event Planning, Editing, Staff Development
Education
Springfield College 1968 — 1970
Fidelity Investments April 2011 - Present
Bank of America April 2009 - October 2011
Bank of America, Investment Products Group February 2006 - April 2009
Fidelity Investments April 2004 - February 2006
FundQuest Inc May 2002 - April 2004
Thomson Financial January 2000 - December 2001
Fidelity Investments September 1997 - January 2000
Fidelity Investments September 1995 - September 1997
Skills
Portfolio Management, Portfolio Optimization, Wealth Management, Series 7, Mutual Funds
Education
Springfield College 1988 — 1992
BS
Nuvodia May 2015 - Present
First Data Merchant Services January 2012 - April 2015
Bank of America December 2007 - December 2011
Bank of America March 2005 - December 2007
Bank of America June 2003 - March 2005
Mortgage Plus, Inc August 2001 - November 2002
Wells Fargo Financial May 2000 - July 2001
Skills
PMP, Process Improvement, Credit Cards, Team Leadership, Project Management, Customer Service, Merchant Services, Banking, Team Management, DFSS Green Belt, Lean Green Belt, Six Sigma, Management, Project Planning, Virtual Teams, Team Building, Customer Service..., Electronic Payment..., Finance, Risk Management, Business Analysis, Electronic Payments, Payments, Debit Cards, Relationship Management
Education
Washington State University - College of Business and Economics 1998 — 2000
BA- Cum Laude, Business Administration-Finance
Spokane Falls Community College 1996 — 1998
AA, Liberal Arts
Ditech Mortgage Corp March 2011 - June 2014
Bank of America April 2009 - March 2011
Greenpoint Mortgage January 2002 - January 2008
Patriot Bank April 2000 - December 2001
The Manhattan Mortgage Company April 1997 - April 2000
Citicorp Mortgage 1986 - 1995
Skills
Loan Origination, Credit, FHA, Sales, Banking, Mortgage Lending, Sales Management, Mortgage Banking, Vendor Management, Management, Refinance, Mortgage Underwriting, Customer Service, Loans, Leadership, Loss Mitigation, Underwriting, USDA, Credit Analysis, Residential Mortgages, VA loans, Business Analysis, Financial Services
Education
Springfield College 1983 — 1986
St. Luke's School
Numerica Credit Union April 2013 - Present
Americanwest Bank April 2011 - April 2012
AmericanWest Bank March 2009 - April 2011
AmericanWest Bank September 2006 - March 2009
Washington Trust Bank August 2001 - September 2006
Bank of America April 1995 - August 2001
Skills
Credit, Commercial Lending, Loans, Portfolio Management, Financial Analysis, Finance, Financial Modeling, Small Business Lending, Commercial Banking, Credit Analysis, Management, Analysis, Commercial Real Estate, Commercial Mortgages, Banking, Lines Of Credit, Loan Origination, Underwriting, Credit Risk, Consumer Lending, SBA, Mortgage Lending, Cash Management, Construction Loans, Treasury Management
Education
Spokane Community College 2004 — 2009
Vapor Lounge November 2009 - Present
Bank of America March 2005 - March 2006
Bank of America June 2004 - November 2004
Bank of America January 2002 - June 2004
Bank of America August 1999 - January 2002
Skills
Project Management, Staff Management, Product Support, Vendor Management, Process Improvement, Call Center, Business Analysis, Risk Management, Electronic Payments, Payment Card Processing, Payment Systems, Call Centers, Budgets, Analysis, Management, E-commerce, Start-ups
Education
Spokane Falls Community College
Bank of America Merchant Services January 2011 - Present
Bank of America August 1991 - January 2011
Skills
Curriculum Development, Call Center, Process Improvement, Leadership, Six Sigma, Customer Service, Management, Banking, Call Centers, Change Management, Strategic Planning, Team Building, Training, Vendor Management
Education
Spokane Falls Community College 1989 — 1991
AA, General; Music
CHS
Stratica Group October 2004 - Present
Hip Hop Sisters Network October 2014 - September 2015
Sunni Gyrl, Inc. February 2014 - September 2015
Thurgood Marshall College Fund February 2013 - November 2013
UNCF Headquarters July 2007 - February 2013
NAACP National Office December 2003 - October 2004
NAACP National Office June 2003 - December 2003
Bank of America January 2001 - June 2003
South Carolina Department of Juvenile Justice October 1999 - December 2000
United Parcel Service February 1997 - September 1999
Skills
Strategic Planning, Grant Writing, Public Relations, Strategic Communications, Leadership Development, Media Relations, Grants, Organizational..., Program Management, Social Media, Writing, Editing, New Business Development, Non-profit..., Sponsorship, Corporate Social..., Strategic Partnerships, Leadership, Workshop Facilitation, Diversity, Fundraising, Philanthropy, Proprietary Program..., Business Development, Nonprofits, Community Outreach, Public Speaking, Event Planning, Community Development, Event Management, Program Development, Entrepreneurship
Education
Spelman College 1991 — 1995
Bachelor of Arts (BA), English Language and Literature, General
Chicopee Savings Bank March 2007 - Present
Junior Achievement of Western MA 2013 - 2013
Bank of America 2002 - 2007
Fleet Bank 1995 - 2003
MassMutual 1987 - 1998
Skills
Risk Management, Vendor Management, Project Management, Banking, Strategic Planning, Disaster Recovery, SDLC, IT Strategy, Business Continuity, Process Improvement, Portfolio Management, Business Analysis, Project Portfolio..., Program Management, Security, IT Management
Education
Springfield Technical Community College
Western New England University
MBA, Business
Mary Kay Cosmetics November 2006 - Present
Bank of America June 1991 - June 2003
Bank of America June 1991 - June 2003
Skills
Customer Service, Cosmetics, Beauty Industry, Microsoft Office, Skin Care, Marketing Strategy, Microsoft Excel, Retail, Makeup Artistry, Marketing, Microsoft Word, Social Media, PowerPoint, Sales Management, Sales
Education
Wake Forest University - Babcock Graduate School of Management 1987 — 1989
Master of Business Administration (MBA), Marketing and Human Resources
Spelman College 1979 — 1983
Bachelor of Arts (B.A.), Economics
The Diversity Forum August 2011 - Present
University of Phoenix November 2012 - May 2014
TIAA-CREF September 2010 - December 2012
TIAA-CREF September 2009 - May 2010
Lash Group September 2008 - June 2009
Bank of America October 2006 - March 2007
Duke Energy July 2000 - October 2006
First Union Corporation (now Wells Fargo Corporation) May 1989 - August 2000
Skills
HR Consulting, Change Management, Coaching, Process Improvement, Project Management, Employee Relations, Diversity & Inclusion, Performance Management, Succession Planning, Onboarding, Organizational Design, Organizational..., PeopleSoft, Talent Acquisition, Workforce Planning, Employee Engagement, Recruiting, Leadership Development, Deferred Compensation, Human Resources, Strategic Planning, Employee Benefits
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Project Management
Spelman College
BA, Economics
Bank of America July 2006 - Present
Education
Spelman College 1994 — 1999
Banner Marketing August 2006 - Present
Bank of America August 2003 - May 2006
Skills
Email Marketing, Sales, Branding & Identity, Social Media Marketing, Facebook, Online Advertising, Marketing Strategy, Marketing Communications
Education
Spokane Falls Community College 1999 — 2001
AAS, Fashion Merchandising
PricewaterhouseCoopers August 2005 - Present
Charlotte-Mecklenburg School District January 2004 - August 2005
Bank of America June 1997 - April 2003
Skills
Human Resources, Change Management, Organizational..., Project Management, Leadership Development, Training
Education
Spelman College 1993 — 1997
Bachelor of Arts (B.A.), Accounting and Economics
Spelman College
Systems Integration Solutions, Inc December 2009 - June 2011
Bank of America August 1972 - September 2005
Education
Spelman College
AmeriSave Mortgage Corporation October 2014 - Present
Wells Fargo Home Mortgage August 2012 - November 2013
Bank of America March 1998 - August 2012
Skills
Credit, Loans, Banking, Refinance, VA Loans, FHA, Underwriting, Residential Mortgages, Mortgage Banking, Mortgage Lending, Loan Origination
Education
Spokane Falls Community College 1997 — 1999
Accounting Classes, Accounting and Finance
DocuSign May 2014 - Present
Kinivo April 2013 - April 2014
Unemployed April 2012 - April 2013
Microsoft November 2011 - April 2012
Genie Industries June 2011 - August 2011
Electronic Transaction Consultants December 2010 - February 2011
Cardiac Science March 2010 - November 2010
Nintendo of America September 2008 - September 2009
WDS Global October 2005 - August 2008
Bank of America June 2005 - September 2005
Skills
Customer Service, Call Center, Spanish, Technical Support, Quality Assurance, Project Management, Troubleshooting, Team Leadership, Customer Satisfaction, Customer Experience, Computer Hardware, Software Documentation, Vendor Management, Coaching, Call Centers, Management, Networking, Leadership, Windows 7, Help Desk Support, XP, Team Building, Windows, Telecommunications, Wireless, Team Management, Microsoft Office, System Administration, Process Improvement, Mobile Devices, Training, Wireless Networking, Customer Support
Education
Spokane Community College 2005 — 2005
Computer Sciences and Culinary Arts
Bank of America Business Support LeadBank of America1998 - 2008
Bank of America 1998 - 2008
Education
Springfield Technical Community College 1976 — 1980
Notre Dame High School 1972 — 1976
H. S. Diploma
Asbury Theological Seminary February 2011 - Present
Bank of America June 2007 - January 2011
Skills
Microsoft Office, Accounting, Leadership, Customer Service, Public Speaking, Coaching, Team Leadership, Analysis, Teaching, Leadership Development, Nonprofits, Training, Research, Team Building, Event Planning
Education
Spring Arbor University 2002 — 2005
MBA, Management
Njiiri School 1990 — 1993
High School/Secondary Diplomas and Certificates
Rockland Trust Company 2006 - Present
Bank of America January 1994 - June 2006
Filene's 1988 - 1993
Braintree St. Coletta Day School 1980 - 1987
Skills
Banking, Credit Analysis, Retail Banking, Loans, Commercial Banking, Commercial Lending, Mortgage Lending, Small Business Lending, Real Estate
Education
Springfield College 1975 — 1978
BS, Recreation Administration
Univeristy of Massachussets- North Dartmouth 1973 — 1975
Bottomline Technologies August 2007 - Present
Maine Academy of Gymnastics 1999 - Present
Bank of America August 2007 - September 2009
Eastland Park Hotel January 2007 - May 2007
Education
University of Southern Maine 2004 — 2007
BS, School of Business Management, Marketing
Springfield College 2002 — 2003
General Studies
Bank of America Vice President, Service Delivery ManagerMBNA America Bank
Education
Spelman College 1974 — 1978
Delta Dental of Washington January 2012 - Present
WDS January 2012 - January 2015
Bank of America January 1989 - December 2010
Bank of America January 1989 - December 2010
Bank of America January 1989 - December 2010
Bank of America May 2003 - April 2006
Bank of America June 1998 - May 2003
Skills
Call Center, Process Improvement, Change Management, Customer Satisfaction, Risk Mitigation, Insurance, Green Belt, Banking, Management, Call Centers, Program Management, Risk Management, Sales, Strategic Planning, Training, Strategy
Education
Shadle Park High School 1976 — 1979
Diploma
Spokane Falls
Spokane Falls Community College
General Education
The Business Bank of St. Louis November 2011 - Present
Heartland Bank June 2009 - November 2011
Bank of America April 2001 - May 2009
S&P Oyster Co. 1998 - 2000
Skills
Credit, Banking, Loans, Mortgage Lending, Real Estate, Investments, New Business Development, Retail, Treasury Management, Cash Management, Finance, Customer Service, Commercial Banking, Due Diligence, Commercial Lending, Credit Analysis, Mortgage Banking, Small Business Lending, Loan Origination, Consumer Lending, Underwriting, Asset Based Lending, Refinance, Lines Of Credit, Private Banking, Commercial Mortgages
Education
Spring Hill College 1994 — 1998
BS, International Studies
Desmet
Bank of America March 2009 - Present
Skills
Loans, Management, Mortgage Lending, FHA, Refinance, Customer Service
Education
Spring Arbor University 1990 — 1994
B.A.
Carrington Mortgage Services, Mortgage Services, LLC August 2013 - Present
Bank of America February 2012 - January 2013
Bank of America February 2011 - February 2012
Countrywide Home Loans, Inc. 2006 - 2009
Countrywide Home Loans, Inc. 1996 - 2006
Skills
Mortgage Banking, Risk Management, Training
Education
Springfield College 1988 — 1990
Associates, Legal Office Administration
Springfield College
Associate of Science, Legal Office
RSC TRINITY CORPORATION February 2009 - Present
ExpressJet Airlines January 2008 - Present
Synovus Financial Corporation March 2005 - May 2006
BelMar Inc May 2001 - May 2002
BelMar Inc February 2001 - May 2001
Bank of America July 1986 - January 2001
Skills
Direct Marketing, Training & Development, Healthcare..., Strategic Planning, Team Building, New Business Development, Sales Process, Sales Management
Education
Spelman College 1980 — 1984
University of Phoenix
Bank of America March 2011 - Present
Vandergriff Honda March 2010 - March 2011
Solutionz September 2007 - February 2010
Strategic Solutionz of NWI LLC September 2007 - January 2010
Citibank November 2006 - January 2008
Chase Bank November 2004 - November 2006
Fifth Third Bank September 2002 - November 2004
Edelman Public Relations Worldwide June 2000 - September 2002
Primerica January 1997 - June 2000
NIPSCO July 1996 - January 2000
Education
Keller Graduate School of Management
Master's, Business Administration Finance Concentration
Spelman College
Bachelor of Arts, Economics; Management and Organization
AT&T Advertising Solutions November 2005 - July 2010
Bank of America June 1983 - June 2005
Skills
Sales Management, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Leadership, Process Improvement, Strategic Planning, Team Building, Time Management, Microsoft Word
Education
Spencerian College
Associate of Applied Science Degree, Accounting and Management
Spencerian College
Associate of Applied Science Degree, Business Office Management
Sullivan University
Bachelor of Science Degree, Human Resources Leadership
Interstate Restoration September 2012 - August 2015
New York Life Insurance Company August 2010 - September 2012
Bank of America January 2005 - May 2010
Colorado Capital Bank July 2007 - June 2008
Countrywide Home Loan Inc February 2003 - June 2007
Colorado Business Bank February 2001 - February 2003
Eagle Valley Mortgage April 1998 - January 2001
Norwest Mortgage February 1996 - March 1998
Skills
New Business Development, Business Development, Ski, Golf, Hunting, Hiking, Marketing Strategy, Investment Properties, Investments, Selling, Mortgage Lending, Mortgage Banking, Real Estate, Tax, Loans, Marketing, Strategic Planning, Team Building, Contract Negotiation, Event Planning, First Time Home Buyers, Residential Homes, Sales Management, Sellers, Real Estate Transactions, Investors
Education
Springfield College 1987 — 1991
BS, Business Management
Humana March 2014 - Present
Bank of America January 2013 - March 2014
Bank of America July 2011 - January 2013
Bank of America May 2007 - June 2011
Skills
Relationship Management, Banking, Credit, Credit Cards, Loans
Education
Spelman College 1996 — 2000
Bachelor of Arts (B.A.), English Language and Literature, General
Bank Of America January 2013 - Present
Citizens Bank January 2006 - April 2012
Field of Dreams June 2004 - January 2006
Skills
Retail Banking, Mortgage, Customer Service, Investments, Retail, Credit, Banking, Financial Analysis, Compliance, Customer Relations, Word, Mortgage Lending, Sales Management, Microsoft Word, Sales, Finance, Recruiting, Financial Services, Accounting, Management, Leadership
Education
Springfield College 1972 — 1976
Bachelor of Science, Political Science/Economics
Union Bank April 2014 - Present
US Navy Reserve November 2011 - Present
Bank of America April 2011 - April 2014
Rite Aid January 2010 - April 2011
New Generation Logistics, Apasha Inc January 2005 - January 2010
Skills
Financial Services, Deposits, Operations Management, Sales, Lines Of Credit, Cash Management, Banking, Accounting, Mortgage Lending, Team Building, Training, Credit, Customer Service, Inventory Management, Accounts Payable, Security Clearance, Military, Team Leadership, Coaching, Logistics, Military Experience, Cross Selling, Financial Analysis, Store Management, Leadership, Management
Education
University of Maryland University College 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, 3.7
University of Maryland University College 2006 — 2008
Business and Management Studies, Business Administration and Management, General, 3.7
Springfield Technical Community College 2005 — 2006
Certificate, Business Administration and Management, General, 3.0
University of Maryland University College
Certification of Finance Management
University of Maryland University College
Certification international accounting curriculum
STATE BANK February 2006 - January 2010
Wells Fargo July 2002 - September 2005
BANK OF AMERICA April 1995 - May 2002
Education
Spokane Falls Community College
Accounting
Bank of America June 2011 - Present
Bank of America July 2008 - June 2011
Bank of America September 2006 - July 2008
Bank of America June 2005 - August 2006
Bank of America May 2002 - May 2005
Bank of America May 2000 - May 2002
Bank of America November 1999 - May 2000
Bank of America December 1998 - November 1999
Skills
Analysis, Retail Banking, Process Improvement, Banking, Business Analysis, Credit, Fraud, Vendor Management, Customer Service, Access, Risk Management, Call Centers, Project Management
Education
Spokane Falls Community College 1992 — 1995
General, Computers
Marcos De Niza High School 1983 — 1987
Currently Unemployed August 2012 - Present
Bank of America January 2007 - July 2009
Education
Spokane Community College 1995 — 2011
Kimberly-Clark August 2014 - Present
Bank of America November 2013 - October 2014
TIAA-CREF March 2000 - September 2012
Mobius Management Systems June 1993 - March 2000
Skills
Process Improvement, Process Engineering, Risk Management, Six Sigma, Asset Managment, Project Management, Business Process..., Change Management, Operations Management, Vendor Management, Program Management, Business Analysis, Project Portfolio..., Budgets, Facilities Management, Asset Management, Integration, PMP, Relationship Management, Strategy, Leadership, Disaster Recovery, SDLC
Education
Springfield College 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Mathematics and Computer Science
Bank of America Store ManagerStarbucksSeptember 2003 - October 2008
Education
Spokane Falls Community College 1984 — 1987
AAS, Graphic Design / Business
CapitalSource Bank March 2009 - Present
Bank of America 1982 - 2007
Skills
Commercial Lending, Credit, Portfolio Management, Restructuring, Debt Restructuring, Credit Analysis, Liquidation, Banking, Asset Based Lending, Loans, Commercial Banking, Financial Structuring, Structured Finance, Due Diligence, Finance, Credit Risk, Financial Analysis
Education
Springfield College
Bachelor of Science (B.S.)
University of Massachusetts, Amherst
Master of Business Administration (M.B.A.)
CoWorx Staffing Services LLC July 2014 - August 2014
ferguson bath, kitchen and lighting company May 2014 - May 2014
Spenser Technologies April 2014 - May 2014
Spenser Technologies April 2014 - May 2014
Randstad Work Solutions October 2013 - November 2013
CoWorx Staffing Services January 2013 - August 2013
SNI Companies November 2012 - January 2013
Dunkin' Donuts National DCP, LLC May 2012 - August 2012
American Cybersystems/ BNY Mellon January 2012 - May 2012
bank of america May 2010 - December 2011
Skills
Customer Service, Time Management, Customer Satisfaction, Teamwork, Microsoft Office, Microsoft Excel, Customer Experience, Microsoft Word, PowerPoint, Retail, Team Leadership, Outlook, Accounts Receivable
Education
Springfield Technical Community College 2003 — 2005
Medical/Clinical Assistant
Bank of America February 2015 - Present
RBS Citizens Financial Group October 2013 - February 2015
HSBC May 2012 - September 2013
GPMG November 2011 - May 2012
Bank of America September 2006 - November 2011
Wachovia Mortgage Corp October 2004 - October 2006
Gleason Personnel, Inc April 2003 - July 2004
ATS Money Systems, Inc February 1998 - April 2003
Skills
External Sourcing, Influencing, Managing end to end..., Banking, Talent Acquisition, Sourcing, Customer Relations, College Recruiting, Human Resources, Negotiation, Mortgage Banking, Talent Management, Relationship Management, CRM, Credit, Social Influence, Deferred Compensation, Recruiting, Management, Cold Calling, Employee Benefits, Sales, Mortgage Lending, Customer Service, Finance, Coaching, Temporary Placement
Education
Dale Carnegie 1989 — 1990
Succesfully completed Human Relations & Public Speaking as well Sales Program, Public Speaking & Sales
Slippery Rock University 1982 — 1986
Bachelor of Science, Education
Springfield College
Fifth Third Bank December 2011 - Present
Bank of America October 2000 - November 2011
Skills
Banking, Consumer Lending, Customer Service, Loans, Credit, Commercial Banking, Mortgage Lending, Sales, Small Business Lending, Retail Banking, Branch Management, Cross Selling, Loan Origination, Commercial Lending, Credit Analysis, Lines Of Credit, Management, Mortgage Banking
Education
Springfield College
Webster Bank December 2013 - Present
Bank of America April 2012 - June 2014
Bank of America June 2013 - December 2013
TD October 2010 - March 2012
TD Bank Group April 2008 - September 2010
Skills
Microsoft Office, Customer Service, Direct Sales, Insurance, Retail Banking, Loans, Credit, Financial Analysis, Mortgage Lending, Credit Analysis, Sales, Leadership, Coaching, Team Building, Marketing, New Business Development, Cross Selling, Cold Calling, Consumer Lending, Credit Risk, Refinance, Investment Properties, Finance, Banking
Education
Albertus Magnus College 2012 — 2016
Bachelors, Business Administration and Management, General
Springfield Technical Community College
Associate's degree, Business Administration and Management, General
Eliot Management Group January 2012 - Present
Bank of America October 2005 - November 2011
HCR ManorCare August 1998 - August 2005
Education
Spokane Community College 1993 — 1995
Health Record Clerk, Health Services/Allied Health/Health Sciences, General
Skagit Valley Hospital March 2012 - Present
Cascade Valley Hospital July 2011 - March 2012
Cascade Valley Hospital March 2011 - July 2011
Cascade Valley Hospital August 2010 - March 2011
Cascade Valley Hospital June 2010 - August 2010
Bank of America April 2004 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, 50 WPM
Education
Spokane Community College 2012 — 2013
University of Phoenix 2010 — 2010
Associate of Arts (A.A.), Medical Insurance Specialist/Medical Biller
Bank of America 1989 - Present
Skills
Retail Banking, Consumer Lending, Small Business Lending, Commercial Banking, Credit, Loans, Commercial Lending, Banking
Education
Kinman Business University 1975 — 1976
Paralegal, Paralegal program
Spokane Falls Community College 1975 — 1976
Spokane WA January 1990 - Present
Just Roses Plus January 2007 - May 2012
Addus Health Care November 2005 - January 2007
Kinder Care October 2003 - May 2005
Hobby Lobby September 2002 - January 2003
Bank of America September 1999 - March 2000
Skills
Microsoft Word, Microsoft Excel, Lean Thinking, career directions
Education
Spokane Falls Community College 2012 — 2012
Ferris High School 1987 — 1990
Diploma
AIM Healthcare February 2004 - Present
Merchant e-Solutions 2001 - 2004
Bank of America 1998 - 2001
Skills
Customer Service, Accounting, Contracts Administrators, Sales Contracts, Medical Billing
Education
Spokane Community College 1990 — 1992
Accounting
Gonzaga Prep 1978 — 1981
Diploma
Bank of America 2004 - Present
Education
Spring Arbor University 1998 — 2000
Master's degree, Human Resources Management/Personnel Administration, General
Worldwide Staffing January 2002 - Present
Bank of America March 2000 - May 2005
Boston Massachusetts September 1999 - 2003
Education
Mbaise Secondary School, Abor Mbaise Imo State 1973 — 1978
Higher School Diploma.
Springfield Technical Community College
Some College credits.
Bank of America Contact Center SupervisorTD2001 - 2012
Education
Springfield Technical Community College 2000 — 2001
Washington Trust Bank December 2014 - Present
Bank of America April 2012 - September 2014
Bank of America March 2011 - April 2012
Flagstar Bank July 2010 - March 2011
Flagstar Bank July 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training, Loans, Analysis, Banking, Business Intelligence, Credit, SQL
Education
Spokane Falls Community College