Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Auction & Event Solutions, Corp. September 2004 - Present
Bank of America October 2003 - September 2004
Skills
Coordinating Special..., Consulting, Fundraising, Event Planning, Corporate Events, Fundraisers, Galas, Event Management, Customer Service, Volunteering, Marketing, Entrepreneurship, Nonprofits, Volunteer Management, Small Business, Social Media, Sponsorship, Public Relations, Auctions, Public Speaking, Private Events, Meeting Planning, Trade Shows, Parties, Social Networking, Newsletters, Philanthropy
Education
University of Phoenix 1998 — 2000
BS, Business Management
WaveCreste October 2013 - Present
WaveCreste March 2013 - Present
Apex Systems January 2011 - January 2013
Bank of America April 2005 - December 2010
Skills
SCRUM, Amazon Web Services..., Cloud Computing, cloud, Business Analysis, SDLC, Requirements Analysis, Unix, SQL, Issue Management, User Acceptance Testing, Software Testing, Testing, VB.NET, Microsoft Office, Microsoft Visio, Microsoft Project, Visual Studio, Network Administration, Active Directory, ITIL, IT Service Management, Penetration Testing, C#, BMC Remedy, Rally, USRP, EFMS, OMX, OCX, Git, GitHub, Process Improvement, ALM Quality Center, Oracle SQL Developer, Ubuntu, VMware, GNU/Linux, Kubuntu, Troubleshooting
Education
University of Phoenix 2008 — 2013
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Rock of Ages Foundation August 2004 - Present
Bank of America September 2004 - August 2007
YOUNG WOMEN CHRISTIAN ASSOCIATION May 1985 - August 2003
YOUNG WOMEN CHRISTIAN ASSOCIATION May 1985 - August 2003
Skills
Human Subjects Research, Bilingual, Strategic Leadership, Problem Solving, Committed to..., Disaster Recovery, Facilities Management, Organizational Behavior, Gerontology, Diplomacy, Risk Management, Quality Assurance, Healthcare, Healthcare Management
Education
University of Phoenix 2011 — 2015
Doctor of Health Administration, Health/Health Care Administration/Management
University of Phoenix 2009 — 2011
Master, Health Administration/Gerontology, 3.98
TimePayment Corp. November 2014 - Present
Bank of America July 2013 - September 2014
Bank of America May 2011 - July 2013
Bank of America September 2010 - May 2011
Tourneau March 2009 - September 2010
Verizon August 1996 - November 2008
Skills
Loan Servicing, Foreclosures, Bankruptcy, REO, Risk Assessment, Risk Management, Vendor Management, FHA, Project Management, Quality Assurance, Employee Training, Customer Service, Analysis, Sales
Education
University of Phoenix 1998 — 2001
Business Management
Prospect Mortgage, LLC October 2014 - Present
Bank of America April 2012 - October 2014
Bank of America June 2010 - October 2014
American Internet Mortgage, Inc December 2006 - November 2009
National Real Estate Processing Services August 2005 - December 2005
The Lending Group, Inc March 2004 - August 2004
Prints Plus July 2002 - March 2004
Skills
Credit, Loans, Relationship Management, Mortgage Lending, Consumer Lending, Credit Risk, Risk Management, Credit Analysis, Business Analysis, Mortgage Banking, Customer Experience, Financial Risk, Process Improvement, Financial Services
Education
Western Governors University 2014 — 2016
Bachelor of Science (B.S.)
University of Phoenix 2011 — 2012
Associate of Arts (A.A.), Foundations of Business, 3.7
Southington High School 1995 — 1999
High School Diploma
Dance Nation Company August 2013 - Present
CleanNet USA Commercial Cleaning Services January 2013 - Present
Radical T-Shirt Factory January 2012 - Present
Rhema Word Church International October 2011 - Present
Bank of America June 2011 - Present
Resurrected Hearts Foundation January 2009 - Present
Telcom Credit Union June 2005 - June 2011
Skills
Customer Service, Banking, Credit, Loans, Mortgage Lending, Access, Budgets, Team Building, Outlook, Coaching, Process Improvement, Microsoft Excel, Financial Services, Analysis, Sales, Training, Management, Microsoft Word, Strategic Planning, Leadership, Business Analysis, Consumer Lending, Change Management, Finance, Organizational..., Employee Relations, Performance Management, Human Resources, Project Management, Recruiting, PowerPoint, Leadership Development, Microsoft Office, Software Documentation, Inventory Management
Education
University of Phoenix 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Walsh College
Master of Business Administration (M.B.A.), Business Administration and Management, General
TradeStation May 2015 - Present
Fidelity Investments December 2006 - May 2015
Bank of America April 2005 - March 2006
Skills
Mutual Funds, Financial Services, Investments, Series 7, Retirement Planning, Series 63, Financial Analysis, Securities, Retirement, Financial Reporting, Fixed Income, Cash Management, Customer Service, Stock Trading, Financial Markets
Education
Saint Leo University 2015 — 2017
Master of Business Administration (M.B.A.), Accounting
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Accounting
Stranahan High School 1999 — 2003
High School Diploma
S Koshy Insurance Agency, Inc - Farmers Insurance District 9718 January 2014 - Present
Farmers Insurance & Financial Services June 2006 - December 2013
A. Shah and Associates December 2004 - February 2006
Bank of America December 2002 - December 2004
Skills
Management, Project Management, Microsoft Office, Sales Management, Sales, Operations Management, Business Development, Business Strategy, Strategic Planning, Strategic Management, Marketing Strategy, Payroll, Customer Service, Coaching, Training, Insurance, Commercial Insurance, Health Insurance, Property, Life Insurance, Term Life Insurance, Property, Property & Casualty...
Education
University of Phoenix-Southern California Campus 2010 — 2014
Bachelor of Science (BS), Business Management
University of Farmers
Agency Business Consulting
Anaheim High School 2000 — 2004
High School Diploma
North Orange County ROP 2001 — 2002
Certificate, Banking Careers
Bank of America November 2011 - March 2014
NOVA Bank 2004 - 2011
Mellon Bank 1999 - 2004
Bank Hapoalim BM 1981 - 1999
Skills
Banking, Loans, Credit, Commercial Banking, Credit Risk, Commercial Lending, Mortgage Lending, Portfolio Management, Small Business Lending, Financial Services, Construction Loans, Finance
Education
University of Phoenix 2004 — 2008
Bachelor of Science, Business Management
AT&T March 2014 - Present
CEVA Logistics May 2013 - November 2013
Verizon Wireless October 2011 - May 2013
UST Logistics August 2010 - June 2011
Bank of America October 2007 - March 2010
ProCore Solutions September 2005 - September 2007
The Home Depot October 2002 - August 2005
Skills
Financial Accounting, Financial Reporting, Financial Analysis, SAP, Journal Entries, Banking, Invoicing, Credit, Customer Service, Account Reconciliation, Auditing, Internal Audit, Managerial Finance, Accounting, Financial Statements, Accounts Payable, Cost Accounting, Cash Flow, Cash Management, Accounts Receivable
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Accounting
University of Phoenix 2008 — 2013
Bachelor of Applied Science (BASc), Accounting
University of Phoenix 2008 — 2011
Associates, Accounting
University of Phoenix June 2008 - July 2012
Bank of America March 2003 - August 2005
Metris Companies January 2001 - June 2004
Skills
Adult Education, Analysis, Coaching, Customer Service, Distance Learning, E-Learning, Entrepreneurship, Event Management, Higher Education, Interviews, Management, PowerPoint, Program Management, Recruiting, Social Networking, Staff Development, Training
Education
New Horizon 2013 — 2013
Certification, CompTIA Network Security + ce
New Horizon's Jacksonville, Florida 2013 — 2013
MCSA, Microsoft Database Administrator, Certification (pending May 2015)
Purdue University 2013 — 2013
Certification, Six Sigma Green/Lean Belt
University of Phoenix 2008 — 2010
Master of Business Administration, Marketing, 3.04
University of Phoenix 2008 — 2010
Bachelor of Science, Business-Management, 3.25
Syngenta seeds January 2015 - Present
Syngenta Seeds April 2013 - Present
Syngenta Seeds December 2012 - April 2013
Indeed.com September 2012 - December 2012
Comcast cable July 2009 - September 2012
Comcast Cable March 2012 - August 2012
Anritsu April 2007 - January 2009
Bank of America December 2004 - January 2006
Skills
Conducting Interviews, Training & Development, Payroll, Scheduling, Customer Service, Sales Operations, Coaching Staff, Expense Reports, Risk Management, Sales Management, Account Management, Microsoft Office 2007, Typing, Public Speaking, Employee Training, Call Center, Cold Calling, Customer Retention, Supervising, Order Fulfillment, Coaching, Staff Development, CRM, Call Centers, Customer Satisfaction, Direct Sales, Leadership, Management, Outlook, Process Scheduler, Sales, Salesforce.com, Technical Support, Time Management, Training, Customer Experience, Team Leadership, Microsoft Office
Education
University of Phoenix 2012 — 2015
Masters of Management, Business, Management, Marketing, and Related Support Services
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Marketing, 3.1
University of Phoenix 2007 — 2009
Associates, Business, 3.1
Bank of America July 2011 - Present
Bank of America July 2008 - July 2011
Skills
Real Estate, Family Law, Legal Research, Legal Writing, Document Review, Legal Assistance, Legal Documents, Risk Management, Courts, Document Drafting, Outlook, Legal Compliance, Filing, Administrative..., Notary Public, Management, Hearings, Research, Due Diligence, Microsoft Office, LexisNexis, Project Management, Vendor Management, Leadership, AML, Banking, Bankruptcy, Corporate Law, Loans, Pleadings, Securities, Portfolio Management, Process Improvement, Mortgage Servicing, Customer Service, Relationship Management
Education
Kaplan University 2009 — 2011
Associate's degree, Legal Assistant/Paralegal
University of Phoenix 2000 — 2002
Associate's Degree, Accounting and Finance
Cleaver Brooks Sales and Service October 2012 - Present
Holman Boiler Works, Inc. March 2011 - October 2012
Purvis Industries December 2009 - March 2011
Colgate Palmolive August 2000 - October 2009
Bank of America September 1998 - June 2000
Skills
Project Planning, Inventory Management, Supply Chain Operations, MRP, SAP, AS400 Administration, Great Plains, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Contract Management, Contract Negotiation, Customer Service, Engineering, Management, Procurement, Project Management, Strategic Planning
Education
University of Phoenix 2008 — 2011
BACHELOR OF SCIENCE IN BUSINESS/ INTEGRATED SUPPLY CHAIN AND OPERATIONS MANAGEMENT, Business Administration and Management, General
Western International University 2005 — 2007
Associate of Arts in Business, Business Administration and Management, General
McKesson March 2009 - Present
McKesson March 2009 - Present
Aon August 2006 - July 2008
Bank of America December 2005 - August 2006
Skills
Analysis, Leadership, Time Management, Customer Satisfaction, Employee Benefits, Insurance, Customer Service, Invoicing, Policy, Data Entry, Sales, Healthcare
Education
University of Phoenix 2009 — 2013
Bachelor's of Science, Criminal Justice Adminstration
PNC September 2011 - Present
HSBC Bank July 2009 - September 2011
JPMorgan Chase November 2007 - July 2009
Signature Bank May 2007 - November 2007
Bank of America November 2005 - May 2007
Bank of America November 2005 - October 2006
Skills
Banking, Loans, Coaching, Business Development, Relation Management, Operations Management, Recruiting, Lines Of Credit, Sales Management, Training, Commercial Lending, CRM, Branch Management, Analysis, Customer Retention, Finance, Commercial Banking, Credit, Credit Cards, Investments, Entrepreneurship, Management, Sales Operations, Sales, Insurance, New Business Development, Team Building, Leadership, Mergers & Acquisitions, Cross Selling, Small Business Lending, Relationship Management, Underwriting, Consumer Lending, Credit Analysis, Commercial Mortgages, Mortgage Lending, Retail Banking, Risk Management, Financial Services, Financial Analysis, Loan Origination, Cash Management, Credit Risk, Wealth Management, Portfolio Management
Education
University of Phoenix
degree, Business Administration
University of Phoenix
degree, Business Administration
USAA October 2012 - Present
Bank of America April 2006 - October 2012
Wal-Mart January 1999 - March 2006
Whitney National Bank December 1980 - March 2006
Skills
Auditing, Financial Accounting, Disaster Recovery, Accounting, Customer Service, Fraud, Quickbooks, Payroll, QuickBooks, Leadership, Microsoft Office, Credit, Management, Business Analysis, Microsoft Excel, Banking, Risk Management, Tax Preparation, Financial Analysis, Bank Reconciliation, Time Management, Credit Cards, Finance, Tax, Financial Reporting, Cash Management, Financial Risk, Internal Controls, Internal Audit, Retail Banking, Account Reconciliation, Financial Services, Credit Analysis, Loans, Treasury Management, Deposits, Commercial Banking, Accounts Receivable, Payments, Strategic Financial..., Analysis, Portfolio Management, Financial Statements, Process Improvement, Strategic Planning, Budgets, Credit Risk, Team Leadership
Education
University of Phoenix 2010 — 2012
Masters of Science in Accountancy, Accounting
University of Phoenix 2008 — 2010
Bachelors 2010, Accounting
Bank of America March 2014 - Present
Bank of America 2014 - 2014
Community Loans of America April 2005 - April 2013
Skills
Credit, Mortgage Lending, Banking, Loans, Mortgage Banking, FHA, Loan Origination, Credit Analysis, Refinance, Investments, Customer Service, Real Estate, Residential Mortgages, Underwriting, Finance
Education
University of Phoenix
Brinks Inc. July 2001 - September 2014
Brinks Inc. July 2001 - July 2011
Bank of America September 1988 - June 2001
Skills
Operations Management, Logistics Management, Process Improvement, Logistics, Transportation..., Supply Chain Management, Supply Chain, Warehousing, 3PL, P&L, Team Building, Air Freight, Warehouse Management, Inventory Management, P&L Management, Forecasting, Pricing, Supply Chain..., Inventory Control, Strategic Planning, Leadership
Education
University of Phoenix 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Business Information Systems
Carnival Cruise Lines November 2014 - Present
Bank of America May 2014 - November 2014
American Eagle Outfitters April 2013 - May 2014
Claire's Accessories October 2011 - April 2013
Kairos Hair May 2011 - October 2011
Flagship Cinemas October 2009 - February 2010
Skills
Visual Merchandising, Store Management, Merchandising, Loss Prevention, Retail, Store Operations, Retail Sales, Inventory Management, Inventory Control, Planograms, Profit, Driving Results, Fashion, Shrinkage, Apparel, Merchandise Planning, Customer Service, Assortment, Trend Analysis, Sales
Education
University of Phoenix
Bachelor of Science (B.S.), Industrial and Organizational Psychology
Miami Dade College 2010 — 2014
Associate of Arts (A.A.), General Education
Robert Morgan Educational Center 2006 — 2010
Wells Fargo December 2005 - Present
EverBank 2001 - 2005
Bank of America 1993 - 2001
Skills
Account Reconciliation, Microsoft Excel, Microsoft Word, PowerPoint, Foreclosures, Tagalog, Account Management, REO, Loans, Microsoft Office, Sales, Accounts Receivable, Customer Service
Education
Florida State College at Jacksonville
Associate's degree
University of Phoenix
Bachelor's degree
Greater McLean Chamber of Commerce January 2015 - Present
M&T Bank July 2014 - Present
Congressional Bank March 2013 - July 2014
Bank of America February 2011 - March 2013
Wachovia, A Wells Fargo Company February 2005 - February 2011
Bank of America March 2003 - March 2005
Skills
Mortgage Lending, Loans, Commercial Lending, Credit, Banking, Loan Origination, Small Business Lending, Consumer Lending, Retail Banking, Credit Analysis, Commercial Banking, Cross Selling, Branch Management, Business Development, Portfolio Management, Finance, Financial Services, Small Business, Relationship Management, Underwriting, Start-ups, Risk Management
Education
University of Nevada, Las Vegas
Bachelor of Business Administration (B.B.A.), International Business
University of Phoenix
Master of Business Administration (MBA), Global Management
Bank of America 2006 - 2013
Skills
Microsoft Excel
Education
University of Phoenix-Sacramento Valley Campus 2011 — 2015
JPMorgan Chase & Co. April 2014 - Present
Wells Fargo December 2012 - March 2014
Bank of America January 2012 - January 2013
Accenture July 2010 - January 2012
Skills
PowerPoint, English, New Business Development, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Financial Analysis, Windows, Business Analysis, Outlook, Analysis, Team Leadership, Budgets, Banking, Accounting
Education
University of Phoenix
Business, Management, Marketing, and Related Support Services
DTZ September 2012 - Present
Convergint Technologies December 2011 - July 2012
Excel Construction Services December 2010 - November 2011
STANLEY SECURITY SOLUTIONS, INC. Inglewood, California 2009 - 2010
DIEBOLD, INC October 2007 - October 2009
KENNEDY COMMUNICATIONS May 1994 - August 2006
BANK OF AMERICA August 1979 - May 1994
Skills
Telecommunications, Management, Project Management, Team Building, Contract Management, Access Control, Leadership, CCTV, Customer Satisfaction, Training, Budgets, Networking, Security, Forecasting, Sales, Physical Security, Alarm Systems
Education
University of Phoenix 2003 — 2006
Bachelor of Applied Science (BASc), Business Administration and Management, General, GPA 3.77
Mandarich Law Group June 2014 - March 2015
Intuit November 2013 - June 2014
Bank of America May 2009 - October 2011
Pacific Monarch January 2007 - May 2009
Skills
Consumer Lending, Credit Analysis, Small Business Lending, Commercial Lending, Retail Banking, Mortgage Lending, Credit Risk, Lines Of Credit
Education
University of Phoenix-Southern California Campus 2011 — 2014
Bachelor's degree, Information Technology
Century High 1997 — 1998
Diploma, General Studies
Rosen Hotels & Resorts December 2013 - Present
Diebold ERAS, Inc June 2009 - Present
Diebold June 2009 - November 2013
Harland Financial Solutions, Inc April 2007 - December 2007
Bank of America July 2006 - March 2007
Publix Supermarkets, Inc May 2004 - May 2006
Skills
Account Reconciliation, Banking, Budgets, CRM, Microsoft Excel, Customer Service, Program Management
Education
University of Phoenix 2011 — 2013
MBA, Accounting
University of South Florida 2009 — 2011
BS, Finance
Valencia Community College 2007 — 2009
Associates, Accounting
Bank of America March 2015 - Present
Bank of America October 2012 - February 2015
Bank of America August 2011 - October 2012
Bank of America November 2007 - April 2011
Bank of America (f/k/a Countrywide Home Loans) August 2001 - November 2007
Wells Fargo 1992 - 2001
Skills
Leadership, Mortgage Lending, Banking, Leadership Development, Management, Mortgage Banking, Credit, Residential Mortgages, Strategy, Sales Management, Loan Origination, Finance, Loans, Sales, Small Business Lending, Refinance, Mortgage Servicing, REO, FHA, Talent Management, Core Banking, Real Estate, Team Building, Talent Development
Education
University of Tennessee at Martin
Bachelor's Degree, Economics
University of Phoenix
Master of Business Administration (M.B.A.)
Sonoran Integrations January 2012 - Present
Sonoran Integrations January 2011 - Present
Bank of America September 2010 - January 2011
Bank of America January 2010 - September 2010
University of Phoenix May 2008 - January 2010
Applebee's May 2007 - March 2008
Digital Drafts December 2006 - March 2007
Shasta Pools & Spas October 2004 - December 2006
Honeywell September 2003 - October 2004
Skills
Sales, Customer Service, Leadership, Research & Analysis, Project Planning, Project Management, Project Coordination, Written & Oral..., Telecommunications, Telecommunications..., Unified Communications, Network Design, Wireless Networking, CAD, Solution Finder, Solution Selling, Networking, VoIP, Wireless, Managed Services, Customer Satisfaction, Management, SaaS, Training
Education
University of Phoenix 2008 — 2010
AAIT, Networking
South Mountain Community College 2007 — 2007
Associate of Arts and Sciences (AAS), Lower Division General Education
Thunderbird High School 2000 — 2004
HS Diploma, General Education
Bank of America October 2014 - Present
Security Service Federal Credit Union April 2014 - October 2014
Wells Fargo February 2012 - April 2014
RCFCU February 2011 - February 2012
USAA February 2008 - February 2011
Chase August 2007 - March 2008
Chase August 2006 - August 2007
Chase November 2004 - August 2006
Skills
Operational Risk, Risk Management
Education
University of Phoenix 2011 — 2013
Bachelor's Degree, Business Administration and Management, General
Comcast August 2009 - Present
Pearson VUE May 2010 - June 2011
Bank of America June 2005 - August 2009
GUESS? April 2003 - June 2005
Mr. Rags October 2000 - April 2003
Skills
Program Management, Database Administration, Coaching, Operations Management, Leadership, SharePoint, Access, Project Management, Training, Banking, Analysis, Networking, Sales, Management
Education
University of Phoenix 2009 — 2010
Masters, Information Systems
Villanova University 2009 — 2010
Certification, Project Management
University of Phoenix
Bachelor's of Science, Business Communications 2006
The University of Arizona December 2014 - Present
Bank of America July 2011 - Present
Bank of America October 2009 - July 2011
Bank of America July 2007 - October 2009
Bank of America August 2006 - July 2007
Skills
Banking, Retail Banking, Loans, Cross Selling, Credit Cards, Branch Management, Relationship Management, Operational Risk, Risk Management, AML, Commercial Banking, Branch Banking, Operational Risk..., Customer Service, Leadership, Team Building, Microsoft Word, Sales, Training, Process Improvement, Management, Coaching, Customer Satisfaction, Project Management, Microsoft Office
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (B.B.A., Business Administration and Management, General
Mackie Wolf Zientz & Mann December 2014 - Present
Bank of America April 2013 - October 2014
Select Staffing 2012 - 2013
Barrett Daffin Frappier Turner & Engel 1998 - 2012
Skills
Public Speaking, Training, Resume Writing, Employee Relations, Human Resources, Recruiting, Administrative..., Data Entry, Conflict Resolution, Employee Training, Interviews, Time Management, Administration, Team Building, Leadership, Payroll, Management, Customer Service, Sales, Document Drafting, Legal Research, Budget Monitoring, Budget Management, Microsoft Word, Microsoft Excel, PowerPoint, Financial Analysis, Title Searches, Foreclosures, Evictions, Online Research, Real Property, Tax Law, Microsoft Office, Outlook
Education
University of Phoenix 2013 — 2016
Associate's Degree, Business Administration, Management and Operations
Professional Career College 2000 — 2001
Certificate, Business Computer. Microsoft Applications
North Sound Infrared Solutions December 2014 - Present
WIN Home Inspection Mount Vernon January 2012 - Present
Skagit County Veterans Advisory Council January 2012 - Present
Disabled American Veterans-Chapter 59 Skagit Valley September 2008 - Present
Bank of America September 2004 - January 2012
US Navy October 1997 - October 2004
Skills
Team Leadership, Operations Management, Customer Service, Team Building, Public Speaking, Real Estate, Process Improvement, Strategic Planning, Budget, Budgets, Leadership, Management, Training, Business Development, Sales, Contract Negotiation, Banking, Coaching
Education
University of Phoenix
MBA, Business, Graduated with Honors
University of Phoenix 2001 — 2004
Business Administration, Business
Bank of America February 2012 - June 2012
Bank of America February 2011 - February 2012
Alameda County Dept of Child Support Services January 2002 - December 2006
Internal Revenue Service July 1995 - December 2001
Skills
Typing, Collections, Customer Service, Auditing, Accounting, Tax Law, Tax Preparation, Mortgage Servicing, Loan Modifications, Foreclosures, Bankruptcy, AS400 system, LAMP, Multi-line Phone, Short Sales, FHA, Loss Mitigation
Education
Fairfield High School
High School Diploma
University of Phoenix
Business Administration
Stella & Dot September 2014 - Present
City National Bank 2011 - 2014
Bank of America 2008 - 2009
Bank of America August 2004 - July 2007
Bank of America 2003 - 2004
Bank of America 2002 - 2003
Skills
Small Business Lending, Consumer Lending, Commercial Banking, Loans, Credit, Mortgage Lending, Retail Banking, Banking, Credit Analysis, Commercial Lending, Series 63, Cash Management, Relationship Management, Cross Selling, Deposits, Treasury Management, Series 6, Lines Of Credit, Leadership, Portfolio Management, Credit Cards, Financial Services, CRM, Strategy, Mortgage Banking, SBA, Loan Origination, Asset Based Lending, Finance, Commercial Mortgages, Branch Management
Education
University of Phoenix 2006 — 2010
BS, Business Management
Livermore High School
AMTdirect November 2014 - Present
Rack Room Shoes November 2007 - November 2014
Bank of America June 2007 - November 2007
Metropolitan Realty October 2006 - June 2007
Colliers Pinkard June 2005 - September 2006
Kimco Realty Corporation February 2004 - June 2005
Prime Retail March 2001 - January 2004
Port Discovery Children's Museum 2000 - 2000
Skills
Auditing, Real Estate, Leases, Lease Administration, Retail, Property Management, Financial Analysis, Customer Service, Budgets, Contract Negotiation, Microsoft Excel, Outlook, Process Improvement, Account Reconciliation, Accounts Receivable, PowerPoint, Office Management, Team Building, Data Entry, Yardi, Tenant, Leadership, Management
Education
University of Phoenix
Business Management / Accounting
Metro Solutions Inc. April 2015 - Present
Bridgeforce April 2013 - March 2015
Portfolio Recovery Associates 2008 - 2013
Washington Mutual 2006 - 2008
Bank of America 2005 - 2006
Bank of America 2002 - 2005
Bank of America 2001 - 2002
Bank of America 1999 - 2001
Bank of America 1997 - 2001
Bank of America 1995 - 1997
Skills
Leadership, Call Centers, Strategy, Banking, Performance Management, Credit, Operations Management, Change Management, Team Building, Risk Management, Training, Vendor Management, Financial Services, Leadership Development, Business Process..., Six Sigma, Start-ups, Strategic Planning, Mortgage Lending, Human Resources, Credit Cards, Customer Satisfaction, Business Analysis, Customer Service, Portfolio Management, Budgets, Loans, Coaching, Program Management, Financial Analysis, Outsourcing, Negotiation, Team Leadership, Business Strategy, Time Management, Financial Risk, Analytics, Integration, Internet Banking, Organizational..., Employee Relations, Hiring, Managing multiple..., Mergers, Compliance, Networking, Bilingual Communications, Managerial Finance, Multi-channel Retail, Project Management
Education
University of Phoenix 2000 — 2003
Thomas Jefferson Prep
Bank of America August 2009 - Present
AT&T Mobility November 2008 - Present
Citi Financial Mortgage/Associates June 2000 - October 2007
Skills
Accounts Payable, Account Reconciliation, Accounting, Payroll, Credit, Invoicing, SAP, Analysis, Loans, Mortgage Lending, Underwriting, Journal Entries, Tax, Financial Statements, Program Management
Education
University of Phoenix 2009 — 2013
University of Phoenix, Business of Science, 3.2
Cedar Valley Community College 1996 — 1996
NA, Real Estate
Bank of America July 2012 - August 2015
Bank of America April 2011 - July 2012
Sterling Savings Bank March 2009 - September 2010
Yellowbook USA January 2008 - March 2009
GreenPoint Mortgage March 2003 - December 2006
Skills
Project Management, Mortgage Lending, Loans, Loan Origination, Credit, Finance, Banking, Retail Banking, Mortgage Banking, Sales, Credit Analysis, Financial Analysis, Consumer Lending, Commercial Banking, Underwriting, Selling, Risk Management, Business Development, Business Analytics
Education
University of Phoenix 2013 — 2015
Bachelor of Science (B.S.), Business with a focus on Project Management
College of Marin 2007 — 2011
AA, Liberal Arts
Bank of America July 2015 - Present
University of Phoenix January 2014 - Present
BCM Search November 2014 - March 2015
ACN May 2013 - November 2014
US Navy January 2011 - May 2013
Deb Shops, Inc. June 2010 - December 2010
Enlace Chicago August 2008 - December 2009
Skills
Leadership, Customer Service, Government, Payroll, Microsoft Word, Public Speaking, PowerPoint, Administrative..., DoD Top Secret Clearance, Negotiation, Microsoft Excel, Training, Time Management, Sales, Microsoft Office, Military Experience, DFAS, Team Building, Management
Education
University of Phoenix 2014 — 2017
Bachelor of Science (B.S.), Business Administration and Management, General, 4.0
The Federal Savings Bank September 2012 - Present
Bank of America February 2007 - September 2012
Skills
Customer Service, Microsoft Office, Financial Analysis, Loans, Management, Banking, Credit, Leadership, Risk Management, Business Analysis, Finance, Strategic Planning, Analysis, Process Improvement, Microsoft Word, Credit Risk, Training, Credit Analysis, Mortgage Lending
Education
University of Phoenix 2008 — 2011
Associate of Arts (AA), Business Administration and Management, General
Bank of America September 2014 - Present
Bank of America May 2012 - September 2014
Skills
Finance, Short Sales, Mortgage Banking, Fitness Training, New Business Development, Weightlifting, Investments, Banking, Financial Services, Mortgage Lending, FHA, Residential Mortgages, Loan Origination, Real Estate, Loans, Debt Elimination, Lines Of Credit, Personal Financial...
Education
University of Phoenix 2013 — 2017
Bachelor's degree, Finance and Financial Management Services, Junior
Bank of America May 2006 - September 2015
Guaranty Bank February 2004 - June 2006
BNY Asset Solutions 2001 - 2003
Austin Commercial 1997 - 1999
Skills
Mortgage Compliance, Home Equity Loans, Home Equity, Home Equity Lines of..., Commercial Lending, Consumer Lending, Loan Origination, Commercial Banking, Bank Secrecy Act, Operational Risk, Operational Risk..., Risk Management, Credit Analysis, Fraud, Residential Mortgages, Loans, Financial Risk, Small Business Lending, USA PATRIOT Act, Financial Analysis, Mortgage Lending, Portfolio Management, Financial Institutions, OFAC, Sarbanes-Oxley Act, Regulations, Financial Regulation, Mergers & Acquisitions, Underwriting, Payments, Core Banking, Auditing, Credit Cards, Internal Controls, Deposits, Loan Servicing, Internal Audit, Anti Money Laundering, Capital Markets, Basel II, Finance, CFPB, OCC
Education
University of Phoenix 2002 — 2005
E-Business, Business Administration and Management, General, 3.66
JohnHart Real Estate May 2015 - Present
REProWest, LLC. 2011 - Present
Aldo Baltodano 2002 - Present
Greenview Private Capital Corporation 2010 - April 2015
Alta Residential Development, Inc. 2002 - 2010
SIRVA Worldwide 1999 - 2003
Bank of America 1997 - 1999
Transamerica 1995 - 1997
Great Western Bank 1993 - 1995
Skills
Real Estate Development, Residential Project..., Construction Management, Mortgage Lending, Real Estate Sales, Real Estate Investor, Real Estate, Residential Homes, Single Family Homes, Real Estate Financing, Project Management, Condos, Commercial Real Estate, Listings, Mergers & Acquisitions, Budgets, Foreclosures, Finance, Real Estate Economics, Leases, New Home Sales, Investments, Property Management, Construction, Investors, Buyer Representation, Corporate Real Estate, SFR, First Time Home Buyers, Income Properties, Luxury, Short Sales, Real Estate Transactions, HUD, Refinance, Brokerage, Management, Sales, Property, Relocation Buyers, Investment Properties
Education
University of Phoenix 1998 — 2002
E-Commerce/Electronic Commerce
Uber December 2014 - Present
JP Morgan Chase August 2011 - December 2014
Bank of America June 2006 - July 2011
Skills
Computer Maintenance, Writing, Organizational..., Strategic Planning, Leadership, Customer Service, Banking, Event Planning, Project Management, Microsoft Excel, Outlook, PowerPoint, Recruiting, Management, Performance Management, Training
Education
University of Phoenix 2007 — 2012
Bachelor of science, Business Management
University of Phoenix 2007 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Springleaf Financial Services September 2014 - Present
Windstream Communications February 2012 - August 2014
Fifth Third Bank March 2011 - February 2012
Bank of America March 2010 - March 2011
Bank of America April 2007 - March 2010
Bank of America December 2005 - April 2007
Skills
Team Leadership, Process Improvement, Microsoft Office, Forecasting, Call Centers, Customer Service, Microsoft Excel, Analysis, Time Management, Six Sigma, Oracle SQL, SQL, Perl Automation, Excel, Accounting, Call Center, Customer Relations, proactive, Seeing The Big Picture, Higher Education, Technical Analysis, Retail Banking, Databases, MicroStrategy, MicroStrategy Reporting, PostgreSQL, Greenplum, Dashboarding, SAS Visual Analytics
Education
University of Phoenix 2011 — 2013
Masters, Business Administration
University of Phoenix 2008 — 2011
BS, Business and Accounting
Axia College 2007 — 2008
AA, Accounting
Clovis East
Merrill Edge April 2014 - Present
Bank of America April 2014 - Present
Merrill Lynch October 2012 - Present
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.)
Concord Law School
Trusts and Estates
Nationstar Mortgage February 2013 - Present
Nationstar Mortgage Special Servicing February 2013 - Present
Bank of America January 2011 - February 2013
Skills
Credit, Loans, Banking, Loan Origination, Mortgage Banking, Mortgage Lending, Leadership, Management, Sales, Strategic Planning, Microsoft Excel, Customer Service
Education
University of Phoenix 2009 — 2015
Bachelor of Applied Science (BASc), Psychology
Federal Deposit Insurance Corporation November 2014 - Present
River City Bank March 2013 - October 2014
River City Bank February 2010 - March 2013
River City Bank February 2010 - May 2011
Bank of America 2006 - 2010
U.S. Bank December 2008 - August 2009
Bank of America December 2007 - March 2008
Skills
Branch Banking, Operations Management, Compliance, Microsoft Office, Auditing, Internal Audit, Customer Service, Cash Handling Experience, Financial Regulation, Analysis, Bank Secrecy Act, Accounting, Loans, Finance, Risk Management, Banking, Credit, Financial Analysis, Retail Banking
Education
University of Phoenix 2009 — 2012
Bachelors Degree, Accounting
University of Phoenix 2009 — 2012
Associates Degree, financial services
Taco Cabana May 2015 - Present
Adat Shalom January 2003 - May 2012
Bank of America May 2000 - February 2004
Skills
Microsoft Office, Customer Relations, Budgeting, Strategic Planning, Excel, Retail Sales, Customer Service, Microsoft Excel, Budgets, Sales, Team Building, Team Leadership
Education
Argosy University Chicago 2012 — 2015
Bachelor of Business Administration (B.B.A.), Organizational Management, 3.68
University of Phoenix 2011 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Alliance Realty (The Don Ash Realty Group) January 2012 - Present
Re/Max Associates October 2005 - January 2012
Bank of America August 1999 - October 2005
US Navy August 1995 - August 1999
Skills
Listings, SFR, Buyer Representation, New Home Sales, Single Family Homes, Short Sales, Sellers, Relocation, REO, First Time Home Buyers, Foreclosures, Referrals
Education
University of Phoenix
KeyBank June 2015 - Present
Bank of America August 2012 - 2013
Bank of America August 2009 - July 2012
Bank of America October 2006 - July 2009
Skills
Team Leadership, Performance Management, Time Management, Process Improvement, Strong written and oral..., Credit Risk Operations, Customer Service..., Home Loan Fulfillment, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Banking, Loans, Credit, Credit Analysis, Risk Management, Credit Cards, Customer Service, Management, Leadership, Mortgage Lending
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Current GPA - 3.52
eLEAD April 2015 - Present
Experis December 2014 - December 2014
Pogressive Insurance November 2006 - August 2014
Bank of America October 2005 - August 2006
Hotels.com February 2005 - October 2005
Adelphia Communications September 2003 - February 2005
WorkNet Communications June 1999 - July 2000
United States Air Force January 1996 - December 1997
Skills
Help Desk Support, Business Analysis, SQL, ITIL, VMware, Troubleshooting, Windows, System Administration, Disaster Recovery, Active Directory, Networking, Technical Support
Education
University of Phoenix 2009 — 2015
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2009 — 2012
Associate of Arts (A.A.), Information Technology
Bank of America Mortgage July 2015 - Present
Cowlitz Habitat for Humanity July 2013 - Present
Bank of America April 2012 - July 2015
Bank of America May 1998 - April 2012
Skills
Small Business Lending, Credit, Commercial Banking, Retail Banking, Lines Of Credit, Credit Analysis, Commercial Lending, Cross Selling, Deposits, Mortgage Underwriting, Branch Banking, Branch Management, Credit Cards, Home Equity Loans, Banking, Loans, Mortgage Lending, Consumer Lending, Management, Loan Origination
Education
University of Phoenix
Accounting
PennyMac Loan Services, LLC October 2012 - Present
PennyMac Loan Services, LLC October 2012 - June 2014
Bank of America June 2012 - October 2012
JPMorgan Chase March 2009 - June 2012
Washington Mutual Bank March 2008 - March 2009
Gloria Jean’s Coffees International June 2006 - March 2008
Skills
Mortgage Lending, Loan Modifications, Foreclosures, Loans, Credit, Mortgage Banking, Refinance, Banking, Loan Origination, Residential Mortgages, FHA, Loss Mitigation, Financial Analysis, Consumer Lending, Loan Servicing, Mortgage Underwriting, Mortgage Servicing, POS, Email Marketing, Marketing Communications, Social Media Marketing, Social Media
Education
University of Phoenix 2013 — 2015
Bachelors, Communications
California State University of Northridge 2007 — 2009
General Education Coursework
Van Nuys Performing Arts Magnet High School 2003 — 2007
High School Diploma
Bank of America June 2001 - Present
Skills
Business Analysis, Operational Risk, Project Management, Customer Service, Process Improvement, Process Control, Banking, Management, Leadership, Analysis, Microsoft Office, Training, Risk Management
Education
University of Phoenix
Master of Arts (MA), Organizational Management
Bank of America May 2012 - Present
Fannie Mae November 2011 - April 2012
Skills
Risk Management, PMO, Project Management, PMP, Program Management, Mortgage Lending, Project Portfolio..., Certified Project..., Vendor Management, MS Project
Education
University of Phoenix
Project Management, Project Management
Bank of America April 2009 - July 2009
Countrywide Home Loans October 1996 - April 2009
Countrywide Financial Corp 1996 - April 2009
Countrywide Home Loans October 1996 - 2005
Countrywide Bank 2001 - 2003
Countrywide Home Loans 1996 - 2001
Skills
Risk Management, Strategy, Mortgage Lending, Banking, Program Management, Change Management, Project Management, Leadership
Education
Simi Valley Adult Education 1997 — 1998
Paralegal Certification, Legal
University of Phoenix
BS, Business Administration
Bank of America July 2005 - September 2014
Computer Associates 1998 - 2004
Stirling Cooke 1994 - 1997
Skills
Human Resources, Employee Relations
Education
University of Phoenix
BendixKing July 2015 - Present
Honeywell April 2007 - Present
Bank of America June 2001 - January 2007
Nationwide Credit February 1990 - November 2000
Skills
Enterprise Architecture, Enterprise Software, IT Management, IT Strategy, Integration, Networking, Oracle, Process Improvement, Requirements Analysis, SDLC
Education
University of Phoenix 1996 — 2001
Bachelor’s Degree, Information Technology - Programming, 3.93
SWBC August 2015 - Present
Bank of America May 2011 - Present
Bank of America August 2006 - May 2011
Key Bank October 2005 - August 2006
Infocision Managment Corporation 2000 - 2005
Citigroup/The Associates May 1995 - June 2000
Skills
Workforce Management, Contact Centers, SQL, Mortgage Lending, Banking, Credit, Mortgage Banking, Call Center, Loans, Vendor Management, Process Improvement, Relationship Management, Risk Management, Loan Origination, Refinance, Financial Services, Call Centers, Project Management
Education
University of Phoenix 2003 — 2006
e Business Mgt
Bank of America March 2008 - Present
JPMorgan Chase January 2008 - March 2008
Wells Fargo March 2005 - January 2008
MediServe Information Systems December 2000 - February 2005
IPS-Sendero July 1994 - December 2000
Skills
Business Intelligence, SDLC, Banking, Requirements Analysis, Requirements Gathering, SQL, Data Analysis, Microsoft SQL Server, Crystal Reports, Business Objects, IBM DB2, Cognos, Data Mining, Root Cause Analysis, Root Cause Problem..., Business Analysis, Stored Procedures, Process Improvement, Business Requirements, Visio, Data Modeling, DB2
Education
University of Phoenix 1995 — 1997
BSBA, Business Administration
Countrywide Home Loans/Bank Of America October 2007 - Present
Bank of America August 2005 - October 2007
USA Mobility February 2001 - August 2005
FYI Input of Texas October 2000 - February 2001
Bank of America February 1999 - March 2000
Skills
Customer Experience, Interviews, Customer Service, CRM, Training, Mortgage Banking, Relationship Management, Customer Retention, Data Entry, Risk Management, Management, Banking, Mortgage Lending
Education
University of Phoenix
Business Management Studies
Bank of America January 2011 - Present
Bank of America May 2006 - December 2010
EverBank 2003 - 2006
Bank of America January 2001 - January 2003
Bank of America January 1992 - January 2001
Skills
ILT, Instructional Design, Performance Consulting, Training Delivery, ADDIE, Lectora, Performance Improvement, Needs Analysis
Education
University of Phoenix 2004 — 2005
Masters, Adult Education/Distance Learning
Western Kentucky University 1983 — 1987
Bachelors, Accounting
US Air Force March 2000 - Present
BAC 1998 - 2004
Bank of America 1998 - 2004
Skills
Military, Security Clearance, Government, Process Improvement, DoD, Strategic Planning, Operational Planning, Operations Management, Change Management, Team Building, Air Force, Emergency Management, Hospitals, Command, Readiness, Military Experience
Education
University of Phoenix 2000 — 2002
BS, Business
Bank of America November 2010 - May 2011
Boston Scientific 2009 - March 2010
Amgen 2004 - 2010
Great Western Bank 1987 - 1996
Education
University of Phoenix 2008 — 2010
Bank of America April 2012 - Present
Randstad Technologies January 2012 - April 2012
UNC Charlotte 2008 - 2012
Alphanumeric Systems, Inc. 2008 - 2008
Premier Incentives, Inc. 2005 - 2008
Arcata Associates 2003 - 2005
Lockheed Martin Information Technology 2001 - 2003
OAO Corporation 1999 - 2001
Skills
Linux, Firewalls, Solaris, System Administration, TCP/IP, Security, Network Security, Server Administration, Disaster Recovery, Unix, Troubleshooting, VMware, Active Directory, VPN, DNS, Servers, Windows Server, Network Administration, Operating Systems
Education
University of Phoenix
Bachelor's degree, Information Technology
IGT December 2005 - April 2009
Wells Fargo Financial May 2004 - December 2004
Bank of America 1999 - 2002
Skills
Web Applications, Application Design, Application Development
Education
University of Phoenix 1987 — 1989
MBA, General Busingess
Washington State University 1978 — 1986
BS, Electrical Engineer
Washington State University 1978 — 1983
BS, Computer Science
Washington State University 1978 — 1983
BS, Mathematic
Western Alliance Bank September 2014 - Present
Western Alliance Bancorporation November 2013 - September 2014
Bank of America June 2012 - August 2013
Bank of America August 2010 - June 2012
Bank of America April 2008 - August 2010
Countrywide Financial (Acquired by Bank of America Corporation: BAC) September 2005 - April 2008
Countrywide Financial January 2002 - September 2005
Skills
SDLC, Business Analysis, Vendor Management, IVR, Requirements Analysis, Call Center, Analysis, Call Centers, Banking, Visio, Aspect ACD, Nuance, AT&T Business Direct, Project Management, Clarity, SharePoint, Verizon Toll Free..., MS Office, XML Web Services, Lotus Notes, Salesforce.com, Change Management, Telecommunications, Microsoft Office, Leadership, Testing, Management, Software Development, Enterprise Software, Troubleshooting, User Acceptance Testing, System Deployment, Integration, XML, Business Process..., Software Documentation, Business Process, Customer Experience
Education
University of Phoenix 2008 — 2011
Bachelor of Science – Business Management/Information Systems
DaVita Kidney Care May 2013 - Present
DaVita Kidney Care October 2011 - May 2013
DaVita Kidney Care June 2010 - October 2011
DaVita Kidney Care May 2009 - June 2010
DaVita August 2007 - May 2009
Bank of America August 2006 - August 2007
Macy's September 2005 - August 2006
S&W Center Foods October 2004 - September 2005
Skills
Access, Process Improvement, Analysis, Business Analysis, Team Building, Leadership, Customer Service, Sales, Teamwork, Troubleshooting, Outlook, Data Analysis
Education
University of Phoenix 2005 — 2009
Bachelor of Science, Information Technology
Fifth Third Bank August 2011 - Present
JPMorgan Chase August 2007 - July 2011
SunTrust Bank 2005 - 2007
Bank of America 1990 - 2005
Skills
Financial Risk, Credit, Private Investigations, Investigation, Credit Risk, Payments, Retail Banking, Operational Risk, Credit Analysis, Portfolio Management, Operational Risk..., Fraud Detection, Fraud, Anti Money Laundering, Leadership
Education
University of Phoenix 2004 — 2006
Bachelor of Science
Saint John the Baptist
NETGEAR March 2015 - Present
NETGEAR October 2014 - Present
MarketStar April 2014 - Present
Urban Talent Management October 2013 - April 2014
University of Utah February 2013 - June 2013
MarketStar April 2012 - February 2013
MarketStar May 2011 - April 2012
Bank of America February 2011 - May 2011
Skills
Account Management, Sales, Marketing Strategy, Marketing Communications, Customer Service, Social Networking, Social Media, Marketing, Event Management, Event Planning, Salesforce.com, Training, Strategic Planning, Lead Generation, B2B, Sales Operations, Microsoft Office, Leadership, Team Building, Microsoft Excel, Recruiting, Management, Public Speaking, Public Relations, Press Releases, Project Planning, Project Coordination, Presentations, Sales Presentations, PowerPoint, Underwriting, Copywriting, Copy Editing, Email Marketing, Social Media Marketing, Office Administration, Administrative Work, Direct Sales, Selling, Cold Calling, Sales Management, Strategy, Call Centers, Retail, Negotiation, Program Management, Sales Process, Customer Retention, Customer Satisfaction, Team Leadership
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
Weber State University 2002 — 2008
Bachelor of Science, Public Relations and Advertising
Bank of America May 2011 - Present
Bank of America March 2010 - May 2011
Bank of America April 2009 - March 2010
Bank of America September 2006 - April 2009
Bank of America November 2003 - September 2006
Wachovia Securities Financial Network September 2003 - November 2003
Intuit July 2002 - April 2003
Jones International University March 2001 - December 2001
American Express August 1989 - March 2001
Skills
DFSS Green Belt, Cross-functional Team..., Change Management, CRM, Business Process, Management, Leadership, Integration, Project Management, Six Sigma, Team Building, Marketing, Call Centers, Financial Analysis, Integrated Marketing, Recruiting, Human Resources, Customer Experience, Product Development, Portfolio Management
Education
University of Phoenix 2006 — 2009
BS, Business
PetSmart October 2012 - Present
University of Phoenix June 2007 - July 2012
Bank of America March 2001 - June 2007
Skills
Customer Service, Critical Thinking, Training, Process Improvement, Loan Servicing, Admissions, Leadership, Microsoft Excel, Microsoft Office, Public Speaking, Microsoft Word
Education
University of Phoenix 2011 — 2012
Associate of Arts (AA), Human Services, General, 3.8
Washington State University 1981 — 1982
Specialized Loan Servicing October 2013 - Present
Bank of America October 2011 - Present
GreenTree Servicing May 2009 - June 2010
Irwin Home Equity April 2001 - April 2009
Skills
Credit, Loans, Mortgage Banking, Financial Analysis, Team Leadership, Customer Service, Project Management, Performance Management, Operations Management, PowerPoint
Education
University of Phoenix 2005 — 2009
Bachelors of Science, Business Management
Clearview Realty April 2014 - Present
Residential Home Funding January 2013 - Present
Bank of America 2011 - 2012
Pinnacle Realty Associates May 2010 - January 2011
Stone Street Mortgage September 2007 - May 2010
Weichert Financial Services August 2005 - September 2007
Paragon Mortgage May 2003 - August 2005
Century 21 Sunshine Realty September 2000 - November 2003
Skills
Mortgage, Mortgage Lending, Real Estate, Financial Analysis, FHA, Customer Service, Asset Managment, Loans, Customer Satisfaction, Management, REO, Selling, Forecasting, Credit, Loan Servicing
Education
Weichert School of Real Estate 2011 — 2011
Bob Hogue School of Real Estate
eal Estate License, Real Estate
University of Phoenix
Bachelors of Science, Business/HR Management
Huntington National Bank August 2009 - Present
Bank of America January 1999 - August 2009
LaSalle Bank January 1999 - October 2007
Skills
Treasury Management, Treasury Services, Commercial Banking, Internet Banking, ACH, Cash Management, Banking, Middle Market, Banking Relationships, Liquidity Management, Relationship Management, Cross-functional Team..., Published Author, Team Building, Process Improvement, Leadership, Selling, Electronic Payments, Training, Credit Cards, Risk Management, Building High..., Market Research, Deposits, Small Business Lending, Sales, Merchant Services, Marketing, Strategic Partnerships, Building Relationships, Cross Selling, Core Banking, Payments, Retail Banking, Customer Experience, Treasury, Strategic Influence, Financial Risk, Wealth Management, Sales Management, Financial Analysis, Working Capital..., Credit Risk, Payment Card Processing, Financial Institutions, Financial Services, Branch Banking, Branch Management, Finance, Team Leadership
Education
Shadow Mountain High School
University of Phoenix
Bachelor of Science (B.S.)
Bank of America September 2008 - Present
Education
University of Phoenix
Business
Wells Fargo Bank June 2013 - Present
Wells Fargo December 2011 - June 2013
Wells Fargo August 2008 - November 2011
Bank of America September 2006 - August 2008
Bank of America October 2003 - September 2006
Skills
Banking, Credit, Organizational Design, Succession Planning, Vendor Management, Mergers, Performance Improvement, Talent Management, Performance Management, Employee Engagement, Program Management, Leadership Development, Training, Organizational..., Change Management, Leadership, Employee Training, Strategy, Process Improvement, Strategic Planning, Coaching, Risk Management, Business Process..., Management Consulting
Education
University of Phoenix 1998 — 2001
Bachelor of Science, Business Management
CareMore Health Plan November 1995 - Present
Columbia Lithograph August 1990 - November 1995
Bank of America July 1988 - July 1990
Education
University of Phoenix 2004 — 2010
BSBM, Business
St. Paul High School 1984 — 1988
Manatee Glens October 2013 - Present
Manatee Glens August 2012 - September 2013
EVEREST UNIVERSITY ONLINE March 2010 - August 2012
Bank of America February 2009 - June 2009
Tech Data April 2007 - January 2009
American Nationwide Mortgage August 2003 - October 2006
MANATEE COUNTY GOVERNMENT June 1999 - August 2000
Skills
Adolescents, Mental Health Counseling
Education
Nova Southeastern University 2010 — 2014
Master of Science (M.S.), Mental Health Counseling/Counselor
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Business Management, 3.23
University of South Florida 2000 — 2005
Bank of America January 2005 - October 2013
T-Mobile February 2003 - October 2004
MCA International June 2000 - November 2002
SAIC June 1998 - May 2000
United States Air Force June 1994 - June 1998
Skills
Servers, Network Administration, Microsoft SQL Server, Databases, Microsoft Exchange, SQL, DHCP, Access, Oracle, SSIS, SSRS
Education
University of Phoenix
MBA, Business Administration
University of Phoenix
BA, Information Technology
First Independence Bank August 2011 - Present
Bank of America / LaSalle Bank Midwest May 2002 - May 2008
Bank of America September 1983 - May 2008
Bank of America January 2000 - May 2002
Bank of America January 1998 - January 2000
Bank of America January 1990 - January 1998
Bank of America January 1987 - January 1990
Bank of America January 1986 - January 1987
Bank of America January 1985 - January 1986
Bank of America January 1985 - January 1985
Skills
Banking, Commercial Lending, Cash Flow, Loans, Auditing, Customer Service, Portfolio Management, Leadership, Management, Microsoft Excel
Education
University of Phoenix
Bachelor of Science, Business Management
Chicago Title October 2011 - Present
Commerce Title Company September 2010 - October 2011
Bank of America May 2009 - July 2010
Centex Homes November 2001 - May 2009
Sotheby's International Realty April 1991 - January 2001
Skills
FHA, Residential Mortgages, Refinance, VA loans, Mortgage Lending, Mortgage Banking, Loan Origination, FHA financing, USDA, Loans, Government Loans, Non-Conforming, Marketing Strategy, Market Research, Real Estate, Investment Properties, First Time Home Buyers, Sales, REO, Single Family Homes
Education
University of Phoenix
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Dominos Pizza January 2011 - July 2012
Bank of America May 2006 - August 2010
Sunstates Security May 2006 - April 2009
Express Teller Services April 2002 - May 2007
Brown Shoe Retail April 2002 - May 2004
Education
Jessie O. Sanderson High School
University of Phoenix
Business Administration
University of Phoenix October 2012 - Present
University of Phoenix October 2009 - October 2012
University of Phoenix November 2008 - October 2009
University of Phoenix 2005 - 2008
Bank of America 2002 - 2005
Skills
Project Management, Strategic Planning, Change Management, Process Improvement, Management, Strategic Leadership, Strategy, Coaching, Business Planning, Microsoft Office, Visio, Research, Data Analysis, Business Process..., Analysis, Staff Development, Leadership, Critical Thinking, Workshop Facilitation, Leadership Development, Project Planning, Cross-functional Team..., MS Project, Program Management, Business Analysis, Adult Education, Policy, PMP, Team Leadership, Business Strategy, Quality Assurance, Operations Management, Organizational..., E-Learning, Management Consulting, Performance Management, Recruiting, Training, Team Building, Budgets, Higher Education, Business Development, Time Management, Customer Service
Education
University of Phoenix 2012 — 2012
Certificate, Project Management
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.)
University of Phoenix 2008 — 2011
Bachelors of Science in Business, Administration and Communications
Bank of America July 1996 - Present
Skills
Banking, Retail Banking, Customer Service, Risk Management, Customer Experience, Microsoft Excel, Leadership, Microsoft Word, Team Building, Coaching, Employee Engagement, Credit, Time Management, Live Meeting, Social Media, Outlook
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Escondido Adult School/ROP March 2012 - Present
Insurance Professional October 2003 - Present
1st Pacific Bank April 2004 - July 2005
Bank of America June 1980 - September 2000
Education
University of Phoenix 2010 — 2012
Masters Degree, Adult Education and Training-Present
University of Phoenix 1995 — 1999
Masters Degree, Organizational Management
University of Phoenix 1995 — 1999
Business Management, Business, Management, Marketing, and Related Support Services
Company to be determined November 2012 - Present
Bank of America August 2012 - November 2012
California August 2010 - May 2012
H&R Block January 2010 - April 2012
H&R Block October 2009 - April 2012
Temporary Placement Services August 2010 - November 2011
Temp agency-Manpower 2011 - 2011
Heritage Plaza Mortgage June 2004 - January 2006
Heritage Plaza Mortgage March 2004 - January 2006
Guaranty Residential Lending March 2003 - March 2004
Skills
Data Entry/Over 7000..., 10 key by touch, Microsoft Excel and..., Microsoft Office, Excel, Word, PowerPoint, Customer Service
Education
HR Block Tax School 2010 — 2011
CTEC and PTIN certification, Tax Professional
University of Phoenix
Chase May 2015 - Present
Bank of America April 2014 - April 2015
Arizona Department of Housing October 2013 - February 2014
Bank of America May 2013 - September 2013
Wells Fargo Home Mortgage December 2012 - February 2013
Bank of America June 2011 - November 2012
Wells Fargo Bank June 2009 - May 2011
Avis Budget Group September 2007 - May 2009
1st Metropolitan Mortgage April 2004 - May 2007
Skills
Mortgage Banking, Loans, Mortgage Lending, Underwriting, FHA financing, VA loans, Home Equity Loans, Personal Financial..., Bankruptcy, Banking, Investment Properties, Government Loans, Funding, Loan Origination, FHA, Cross Selling
Education
University of Phoenix 2008 — 2009
Business Administration and Management
Lake Superior State University 1994 — 1996
Accounting and Business/Management
Sault Area High School 1991 — 1994
Diploma
Bank of America June 2015 - Present
Bank of America June 2013 - June 2015
Capital One Bank / North Fork Bank July 2003 - June 2010
Citibank / European American Bank June 1995 - July 2003
Skills
Branch Management, Personal Banking, Branch Operation, Retail Banking, Deposit Growth, Cross Selling, Commercial Banking, Risk Management, Hiring, Mentoring, Customer Service, Mortgage Banking, Loans, Commercial Lending, Credit, Mortgage Lending, Credit Analysis, Loan Origination, Small Business Lending, Credit Cards, Cash Management, Branch Banking
Education
University of Phoenix
Master’s Degree
Bank of America April 1989 - August 2015
Kane's Furniture September 1987 - November 1988
Skills
Banking, Retail Banking, Credit, Operational Risk..., Process Improvement, Risk Management, Operational Risk, Credit Analysis, Loans, Credit Risk, Commercial Banking, Consumer Lending, Basel II, Commercial Lending, Credit Cards
Education
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
GENDY DIRECT TRANSPORT SHUTTLE, LLC March 2008 - Present
FREEMONT INVESTMENT AND LOAN February 2006 - February 2008
Wells Fargo Home Mortgage October 2001 - January 2006
Bank of America December 1999 - March 2001
Education
University of Phoenix 2011 — 2013
Bachelor of Science, Business Management
LifeCare Assurance Company September 2015 - Present
Prudential Financial September 2014 - August 2015
Aetna October 2010 - June 2014
CIGNA Healthcare August 2006 - October 2010
Wescom Credit Union August 2004 - August 2006
California Credit Union August 2002 - August 2004
Chase August 2000 - August 2002
Bank of America August 1997 - August 1999
Skills
Employee Benefits, Benefits Administration, Health Insurance, Employee Relations, Workers Compensation, HRIS, Human Resources, Insurance, PeopleSoft, Onboarding, FMLA, Performance Management, Claim, Vendor Management, Recruiting, Succession Planning, HIPAA, Employee Engagement, Training, Talent Management, Management, Customer Service
Education
University of Phoenix 2013 — 2015
Masters of Criminal Justice, Homeland Security
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business
Peoria Unified School District May 2015 - Present
JPMorgan Chase February 2010 - Present
Edward Jones March 2009 - February 2010
Bank of America January 2003 - February 2009
Alameda Aerospace February 2001 - January 2003
Honeywell Aerospace August 1988 - January 2001
Skills
Financial Services, Wealth Management, Mutual Funds, Series 7, Investments, New Business Development, Strategic Financial..., Retirement Planning, Banking, Consumer Lending, Financial Analysis, Retirement, 401k, Credit, Relationship Management, Small Business Lending, Mortgage Lending, Loans, Cross Selling, Series 63, Retail Banking, Business Development, Credit Risk, Cash Management, Sales, Financial Advisory
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA)
Lincoln Villa Retirement January 2011 - July 2013
Bank of America October 2006 - May 2012
Skills
Customer Service, Supervisory Experience, Management, Payroll, Human Resources, Employee Training, Microsoft Office, Assisted Living
Education
University of Phoenix 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Bank of America February 2014 - Present
Kyani February 2014 - Present
Skills
Sales, Mortgage Servicing, Customer Service, Customer Relationship..., Credit, Loans, Call Centers, Banking, Social Networking, Salesforce.com, Finance, Customer Satisfaction, Sales Process, Software Documentation, Relationship Management
Education
University of Phoenix-Sacramento Valley Campus 2009 — 2013
Bachelor of Science, Information Technology