Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
iReverse Home Loans June 2012 - Present
MetLife Home Loans April 2011 - June 2012
Wells Fargo Home Mortgage March 2010 - April 2011
Bank of America April 2009 - February 2010
Countrywide Bank September 2007 - April 2009
Countrywide Wholesale July 2006 - September 2007
Southern Residential Mortgage July 2005 - June 2006
Money Plus Home Loans April 1998 - June 2005
Skills
Mortgage, Reverse Mortgages, Home, Retail, Loan Origination, Mortgage Lending, Home Equity, FHA, Loans, Residential Mortgages, Customer Service, Mortgage Banking, Investment Properties, USDA, Home Equity Loans, FHA financing, Refinance, Certified Mortgage..., VA loans, Referrals, Government Loans, Finance, Underwriting, Residential Homes, Mortgage Underwriting, Real Estate Financing, Credit, Construction Loans, Home Equity Lines of..., First Time Home Buyers, Financial Services, Banking, Mortgage Marketing, Funding, Loss Mitigation, VA Loans, FHA Financing
Education
University of Phoenix 2002 — 2006
BS, Business Admin
San Marcos Highschool 1994 — 1996
U.S. Bank May 2013 - Present
Advantage Consulting Group, Inc. September 2012 - May 2013
Bank of America 2000 - March 2011
Bank of America 1998 - 2000
Bank of America 1992 - 1998
Security Pacific Bank 1984 - 1992
Skills
Strategy, Program Management, Financial Services, Marketing, Payments, Management, Relationship Management, Direct Marketing, Credit Risk, Product Development, Competitive Analysis, Product Management, Analytics, Business Strategy, Financial Modeling, Risk Management, New Business Development, Portfolio Management, Strategic Planning, Process Improvement, Banking, Credit
Education
University of Phoenix
BS, Marketing
University of Washington
Sociology
Memorial Sloan Kettering Cancer Center June 2015 - Present
Time Warner Cable January 2015 - June 2015
Bloomingdale's December 2014 - January 2015
Bank of America September 2008 - July 2014
LIDS Sports Group March 2006 - September 2007
Skills
Bilingual, Microsoft Excel, Microsoft Word, Sales, Management, Banking, Finance, Sales Process, Customer Satisfaction, Risk Management, Customer Service, Data Entry, Recruiting, Call Centers, Credit, Leadership, Loans, Relationship Management, Retail Banking, Credit Cards, Cross Selling, Deposits, Refinance, Teamwork
Education
University of Phoenix 2014 — 2018
Bachelor's Degree, Business Management, Freshman
Landmark High School 1996 — 1999
BDC Services Group March 2015 - Present
Apex Performance Solutions, LLC November 2013 - March 2015
Sales Force Consulting April 2006 - June 2013
Tha Clayton Group May 2005 - December 2005
Bank of America December 2004 - May 2005
JPMorgan Chase August 2002 - October 2004
Wells Fargo Home Mortgage October 2001 - August 2002
Nortel Networks January 1999 - October 2001
First Horizon Home Loans October 1997 - December 1999
Skills
Microsoft Office, Databases, Rumba, Loan Servicing, Mortgage Lending, Mortgage Banking, Residential Mortgages, Mortgage Underwriting, Mozilla, Internet Explorer, Optis, Loanworks, mortgage software..., LIS, LPS, TCL, Windows 7, Windows 8, Windows XP Pro, Office 2010, Microsoft Office 2007, Microsoft Excel, Microsoft Word, Entrepreneurship, Credit, Loans, Sales, Budgets, First Time Home Buyers, Funding, Time Management, Underwriting, Banking, Customer Service, Marketing Strategy, Team Building, Advertising
Education
University of Phoenix 2012 — 2014
AA in Communications and Journalism
Chaparral High School 1991 — 1995
High School Diploma, Required
Bank of America April 2013 - Present
Apollo Group August 2004 - April 2013
Waddell and Reed October 2002 - August 2004
Wells Fargo Bank September 1997 - October 2002
Skills
Team Leadership, Mentoring, Peer Mentoring, Presenter, People Skills, Public Speaking, Instructor-led Training, Result Oriented, Customer Oriented, Retention Strategies, Coaching, Academic Advising, Project Coordination, Microsoft Office, Internal Communications, Project Management, Project Planning, Problem Solving, Business Analysis, Analytics, Writing, PowerPoint, Business Development, Community Outreach, Customer Service, E-Learning, Financial Risk, Freelance Writing, Grant Writing, Higher Education, Innovation, Knowledge Management, Leadership, Social Networking, Strategic Planning, Recruiting, Training, Student Financial Aid, Adult Education, Admissions
Education
University of Phoenix 2011 — 2015
Master's degree, Marketing/Marketing Management, General
University of Phoenix 2009 — 2011
Master's, Justice Administration
Augustana College 1997 — 2002
Bachelor's, Business Administration
Harrisburg High School 1994 — 1997
High School
DIRECTV 2014 - Present
Bank of America 2013 - 2014
Kemper Specialty October 2004 - October 2012
Skills
AS400 system, Community Manager, Quality Center, Project Web Access, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Sequel, XML, Java, Cobal, WinRunner, Mercury QuickTest Pro, COBOL, QTP, Analysis, Business Analysis, Underwriting, General Insurance, Claim, SDLC, Insurance, DB2, Training, Visio, Property & Casualty..., Testing, Software Documentation
Education
University of Phoenix
Bachelor of Science, Business Management
Discover Financial Services January 2015 - Present
Discover Financial Services September 2013 - Present
Bank of America November 2012 - June 2013
Bank of America December 2010 - November 2012
Bank of America June 2010 - December 2010
Bank of America January 2009 - June 2010
Bank of America July 2008 - January 2009
Skills
Close Attention to..., Performance Management, Driving Results, Managing Workflow, Managing Processes, Managing Associates, Work Life Balance, Loan Servicing, Credit Cards, Relationship Management, Prepaid settlement, Accounting controls, Payment Research, ACH Payments, Move Money, Regulation Z, Regulation E, Leadership, Analysis, Customer Service, Microsoft Office, Risk Management, Banking, Credit, Process Improvement
Education
University of Phoenix 2011 — 2013
Associate's degree, Accounting
Cumberland County High School 2002 — 2006
Diploma, General Education
University of Phoenix
Bachelor of Science in Management, Business, Management, Marketing, and Related Support Services
Bank of America July 2004 - Present
City of Hemet November 2008 - Present
Sears, Roebuck and Co. August 1999 - July 2004
Skills
Sales Management, Team Management, Operations Management, Resource Management, Strategic Planning, Capacity Management, Banking, Media Relations, Customer Service..., Public Relations, Budgeting, Public Speaking, Human Resource..., Loans, Credit, Retail Banking, Consumer Lending, Town Hall Meetings, Presentations, Building Relationships, Problem Solving
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Wyndham Capital Mortgage May 2014 - Present
CL LITERARY AGENCY December 2013 - Present
A Few Good Men Inc June 2011 - Present
Bank of America April 2013 - May 2014
Bank of America Home Loans October 2010 - April 2013
Citi August 2007 - October 2010
Citi February 2006 - August 2007
Skills
Mortgage Servicing, Mortgage Underwriting, Loss Mitigation, FHA, Mortgage Banking, Project Management, Team Leadership, Team Management, Training, Relationship Management, Portfolio Management, Loan Servicing, Coaching, Leadership, Analysis, Banking, Customer Retention, Negotiation, Management, Credit, Risk Management, Mortgage Lending
Education
University of Phoenix 2011 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
Chester Senior High School 1999 — 2002
Bank of America October 2014 - Present
Bank of America 2011 - 2012
Wells Fargo January 1999 - June 2006
U.S. Bank January 1993 - January 1999
Skills
Loans, Sales Management, Management, Banking, Networking, Sales, Finance, Financial Services, Mortgage Lending, Small Business Lending, Commercial Lending, Consumer Lending, Cross Selling, Credit Risk, Refinance, Loan Origination, Residential Mortgages, Portfolio Management, Treasury Management, Credit, Credit Analysis, Investments, Risk Management, Mortgage Banking, Credit Cards, Relationship Management, Retail Banking, Commercial Banking, Financial Analysis, Financial Risk, Investment Banking, Wealth Management, Private Banking, Branch Banking, Financial Planning, FHA, Mortgage Underwriting, Mortgage Servicing, Core Banking, Lines Of Credit, Financial Advisory, Deposits, Leadership, Customer Service, Underwriting
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
University of Utah 1995 — 1997
B.S. Finance, Finance, General
Murray High School
Finance and Financial Management Services
Lake Trust Credit Union November 2012 - Present
Jackson National Life October 2008 - November 2012
Bank of America March 2000 - October 2008
Skills
Process Improvement, Customer Service, Call Centers, Financial Services, Leadership, Management, Customer Satisfaction
Education
University of Phoenix 2005 — 2008
Bachelor's degree, Business Management
The Doe Run Company November 2006 - December 2013
Bank of America November 2006 - November 2007
Skills
Accounts Payable, Account Reconciliation, Accounting, PeopleSoft, Payroll, Financial Accounting, Process Improvement, Microsoft Excel, Budgets, Continuous Improvement, General Ledger, Analysis, Finance, ERP
Education
University of Phoenix 2011 — 2014
Associate of Arts (AA), Business
Herculaneum High School 1987 — 2000
Bank of America June 2015 - Present
Bank of America April 2014 - Present
The Hartford February 2011 - October 2013
Merrill Lynch (Acquired by Bank of America) January 2007 - January 2011
Bank of America April 2000 - December 2006
Bank of America June 1990 - March 2000
Western Savings and Loan Association (Purchased by Bank of America) January 1987 - June 1990
Skills
Leadership, Strategy, Process Improvement, Financial Services, Call Centers, Management, Banking, Customer Experience, Vendor Management, Executive Management, Risk Management, Operations Management, Change Management, Retail Banking, Business Analysis, Strategic Planning, Insurance, Six Sigma, Customer Satisfaction, Business Process..., Relationship Management, Cross-functional Team..., Sales Management, Team Leadership, Coaching, Finance, P&L Management, Wealth Management, Investments, Project Management, Telephony, Analytics, Credit, Workforce Management, Sales, Portfolio Management, Customer Service, Loans, Employee Engagement, DMAIC, Integration, Customer Relations, Lean Manufacturing, Business Process..., Knowledge Management, Series 6, Series 63, Public Speaking, Brand Loyalty
Education
University of Phoenix 2005 — 2006
Bachelors of Science, Business Management, 3.77 GPA
AHEAD January 2014 - Present
AHEAD April 2012 - January 2014
AHEAD June 2011 - April 2012
Forsythe Technology, Inc. October 2010 - May 2011
Forsythe Technology, Inc. March 2008 - October 2010
Beam Global Spirits & Wine November 2005 - March 2008
Bank of America April 2005 - October 2005
United States Navy June 2001 - March 2005
Skills
Sales Support, Documentation, Customer Relations, Customer Service, Excel, EMCISA, Software Documentation, Sales Operations, Microsoft Office, Networking, Microsoft Excel, Sales, Disaster Recovery, Data Center, Virtualization, Storage Area Networks, Project Management, Storage, Enterprise Software, SAN, VDI, Salesforce.com, Cloud Computing, Management, Solution Selling
Education
University of Phoenix 2015 — 2017
Bachelor of Science, Business
Bank of America January 2013 - Present
Regions Bank August 2006 - January 2013
Wachovia Bank July 2000 - August 2006
US Army January 1992 - June 1999
Skills
New Business Development, Sales, Small Business, Team Building, Strategic Planning, Customer Service, Direct Sales, Cold Calling, Financial Analysis, Sales Presentations, Sales Process, Account Management, Business Development, Selling
Education
University of Phoenix 2003 — 2006
Bachelors, Bachelor of Science (BS), Management
William Rainey Harper Community College 1990 — 1992
Business Finance
Bank of America May 2011 - Present
Skills
Mortgage Lending, Loans, Credit, Refinance, Residential Mortgages, Mortgage Banking, Banking, Credit Analysis, Loan Origination, FHA, Retail Banking, Consumer Lending, Home Equity Lines of..., Lines Of Credit, Customer Service
Education
Woodland Hills High school 1990 — 1991
Dipoloma, Academics
University of Phoenix
Associate's degree, Accounting and Business/Management
Pioneer Sand Company December 2012 - Present
Pioneer Sand Company March 2007 - December 2013
Pioneer Sand Company March 2005 - March 2007
Bank of America March 2004 - March 2005
Hewlett-Packard February 2000 - March 2005
C&C Sand and Stone Co. September 1995 - March 2000
Skills
Dispatching, Sales Management, Management, Organization, Typing, 10 Key, Computers, Logistics, Trucking, Retail, Customer Service, Process Scheduler, Customer Satisfaction, Purchasing, Operations Management
Education
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Human Services, General
LoanLogics, Inc. June 2015 - Present
LoanLogics, Inc. June 2014 - Present
American Mortgage Consultants, Inc. 2014 - Present
CoreLogic November 2012 - December 2013
Opus CMC April 2012 - November 2012
Wells Fargo July 2011 - January 2012
Bank of America July 2011 - January 2012
JPMorgan Chase January 2008 - January 2011
Bank of America April 2006 - November 2007
Americas Call Center January 2001 - January 2003
Skills
Mortgage Underwriting, Loss Mitigation, Foreclosures, Credit Risk, FHA, FHA financing, USDA, VA loans, FNMA, FHLMC, Due Diligence, Residential Mortgages, Banking, Mortgage Banking, Mortgage Lending, Financial Risk, Financial Analysis, FCRA, loss mit, VA Loans, FHA Financing, Refinance, Credit Analysis, Underwriting, Loans, Credit, Management, Finance, Analysis
Education
University of Phoenix 2012 — 2016
Information Technology, Computer and Information Systems Security/Information Assurance
Bank of America April 2012 - Present
Bank of America December 2009 - April 2012
Bank of America October 2002 - December 2009
Skills
Consumer Lending, Loans, Mortgage Lending, Mortgage Banking, Small Business Lending, Credit, Banking, Lines Of Credit, Commercial Lending, Home Equity Lines of..., Retail Banking
Education
University of Phoenix 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business Management
Kaiser PermanenteNursing Staffing Office September 2011 - Present
APR Consulting March 2011 - September 2011
Various Temporary Assignments November 2008 - March 2011
Bank of America August 2007 - October 2008
Various Temporary Services October 1998 - May 2000
Skills
Time & Attendance, Perfect Attendance, System Monitoring, Email Clients, Statistical Computing, Type 70-75 wpm, 10 key touch/sight, Intermediate Computer..., Data Entry, Temporary Placement, Filing, Editing, Microsoft Excel, ADP Payroll, Human Resources
Education
University of Phoenix-Southern California Campus 2000 — 2003
Bachelor of Science, Business Management
DriveFactor November 2013 - Present
Capital One January 2013 - November 2013
Bank of America March 2012 - January 2013
Celerity October 2011 - March 2012
Bank of America January 2011 - September 2011
Bank of America January 2010 - January 2011
Skills
Project Management, Process Engineering, Process Excellence, Six Sigma, Process Design, Project Portfolio..., Process Improvement, Business Analysis, Vendor Management, Banking, PMP, Risk Management, Relationship Management, Change Management, Cross-functional Team..., Business Process Design, Business Process..., MS Project, Call Center, Business Process..., Metrics, Program Management, Operations Management, Business Process, Visio, SDLC, Management, Leadership, Resource Management, PMO, Financial Services, IT Strategy, Portfolio Management, Project Delivery, Consulting, SharePoint, Training, Integration
Education
University of Phoenix 2009 — 2010
Certificate, Project Management
Averett University 2003 — 2005
Masters, Business Administration
Virginia Commonwealth University 1997 — 2001
Bachelors, Fashion Merchandising
Bank of America August 2015 - Present
The Judge Group January 2013 - January 2014
Fox Chase Cancer Center October 1997 - July 2009
University of Pennsylvania Health System January 2007 - December 2007
Skills
Process Improvement, Quality Assurance, SDLC, Visio, Help Desk Support, Software Installation, Software Documentation, Information Technology, Account Management, SQL
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business/Commerce, General
AMGEN April 2011 - Present
Association of Senior IT Leaders in the Greater Los Angeles Area October 2010 - March 2011
Bank of America June 2010 - October 2010
Wellpoint Health Networks September 1998 - May 2010
21st Century Insurance December 1992 - September 1998
Skills
Program Management, Vendor Management, IT Strategy, SDLC, PMP, Six Sigma, Strategy, Leadership, Cross-functional Team..., Training, Business Intelligence, Management, E-commerce, Software Development, PMO, Requirements Analysis, Enterprise Software, Analysis, Governance, Agile Methodologies, IT Management, Integration, Information Technology, IT Operations, Project Portfolio..., Software Project..., Business Requirements, Business Analysis, Resource Management, Enterprise Architecture, Visio, Business Process, SharePoint, Business Process..., Project Management
Education
University of Phoenix 2003 — 2005
MBA
JP Morgan Chase July 2006 - May 2010
Bank of America 2005 - 2006
Skills
Editing, Portfolio Management, Finance, Management
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Business Administration, Management and Operations, 3.6
Contra Costa
English, Arts, Psychology
Quicken Loans March 2013 - Present
Accenture June 2011 - May 2013
Bank of America September 2008 - May 2011
Wells Fargo Home Mortgage March 2007 - October 2008
GMAC Commercial Finance May 2004 - March 2007
Skills
Customer Service, FHA, Loans, Management, Microsoft Excel, Microsoft Office, Mortgage Lending, Refinance, VA Loans, Sales
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Business Administration and Management, General, 4.0
Capital One August 2013 - Present
Capital One January 2012 - Present
Capital One May 2011 - January 2012
Capital One July 2008 - May 2011
Capital One July 2006 - July 2008
Capital One May 2003 - July 2006
Capital One 2000 - 2003
Bank of America March 1997 - April 2000
Skills
Credit, Credit Cards, Banking, Risk Management, Credit Risk, Financial Services, Call Center, Relationship Management, Process Management, Agile Project Management, Process Improvement, Leadership, Business Process..., Agile Methodologies, Management, Call Centers
Education
University of Phoenix 2007 — 2008
Associates of Arts in Business, Business
J Sargeant Reynolds Community College 1994 — 1995
Business Administration, Management and Operations
Antelope Valley Union High School District February 2008 - August 2015
Bank of America 2009 - July 2014
A+ Tutoring February 2008 - June 2008
Skills
Proficient in:..., Well versed in Six..., Knowledge of risk..., Effective problem solver, Critical thinker, Excellent communicator, Broad and strategic..., Strategy, Risk Management, Critical Thinking, Risk Assessment, Management, Time Management, Systems Analysis, Analysis, Requirements Analysis, Leadership, Business Analysis, Enterprise Software, Vendor Management, Data Analysis, Microsoft Excel, Microsoft Office, Management Consulting, Banking, Training, Program Management, Process Improvement, Team Leadership, Project Planning, Business Process..., Team Building, Project Management, Customer Service
Education
University of Phoenix-Southern California Campus 2011 — 2013
Master's degree, Business Administration and Management, General
University of Phoenix-Southern California Campus 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Bank of America April 2011 - Present
Bank of America March 1998 - April 2011
SunTrust Bank January 1993 - January 1998
Skills
Microsoft Office, Outlook, Customer Service, Financial Analysis
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Business Administration
Bank of America June 2015 - Present
Bank of America January 2014 - June 2015
Bank of America February 2012 - January 2014
Pitney Bowes August 2010 - January 2012
Pitney Bowes 2007 - 2010
Pitney Bowes 2006 - 2007
Skills
Cold Calling, B2B, Problem Solving, Solution Selling, Training, Sales Process, Selling, Direct Sales, Sales Presentations, Sales Management, Account Management, Customer Retention, Strategic Planning, Sales, Document Imaging, Negotiation, SaaS, Business Development, Cross-functional Team..., New Business Development, Forecasting, Contract Negotiation, Customer Service, Customer Satisfaction, Salesforce.com, CRM, Coaching, Lead Generation, Key Account Management, Managed Print Services, Strategic Partnerships, Major Accounts, Management, Team Leadership, Call Centers, Marketing Strategy, Team Building, Sales Operations, Marketing, Analysis, Channel Partners, Competitive Analysis, Document Management, Human Resources, Leadership, P, Pricing, Process Improvement, Professional Services, Sales Force Development
Education
University of Phoenix 2008 — 2011
Associates, Business
Bank of America September 2010 - Present
Commerce Bank May 2007 - August 2010
Walt Disney World May 1999 - December 2008
International Brotherhood of Teamsters November 2001 - May 2007
Skills
Customer Service, Banking, Financial Analysis, Leadership, Loans, Management, Microsoft Excel, Microsoft Office, Team Building, Training
Education
University of Phoenix 2006 — 2007
Valencia College 1998 — 2000
St Johns River Community College 1997 — 1999
American Red Cross Silicon Valley Chapter March 2009 - July 2010
Villages at Moffett November 2008 - July 2010
Wells Fargo Bank October 2005 - February 2007
Money Management International January 2003 - July 2006
Southwest Federal Credit Union September 2002 - September 2005
GT Instruments October 2000 - May 2002
Bank of America December 1997 - May 2000
Education
University of Phoenix 2007 — 2010
Bank of America August 2015 - Present
Bank of America December 2011 - August 2015
Information Systems Audit & Control Association May 2009 - May 2012
Nestle USA January 2010 - September 2011
Energizer Holdings, Inc. November 2001 - September 2009
Hughes Supply (now HD Supply) January 1997 - June 2001
Lockheed Martin 1992 - 1997
Bankers Trust December 1987 - February 1992
Smith Barney 1986 - 1987
Federal Reserve Bank of New York 1984 - 1986
Skills
SAP R/3, Pre-Implementation..., People Management, IT Audit, CISA, Governance, SOX, ACL, IT Governance, Internal Controls, IT Risk, Data Analysis, Business Continuity, Risk Assessment, Auditing, Sarbanes-Oxley Act, Information Technology, Leadership, Assurance, Process Improvement, Internal Audit, Operational Risk..., Risk Management, Financial Reporting, Access Lists, Disaster Recovery, Business Process, Mergers & Acquisitions, Network Security, Information Security, SAP, Management, COSO, COBIT, Financial Services, SAS70, ERP, Security, Due Diligence, Information Security..., ISO 27001, CRISC, Financial Risk, Access, Sarbanes-Oxley, Accounting, Fraud, Enterprise Risk..., Business Process..., CISSP
Education
University of Phoenix 1996 — 1999
Master of Science
Villanova University 1977 — 1981
Bachelor of Arts
Sandestin Golf and Beach Resort February 2015 - Present
Bank of America March 2014 - December 2014
Kidz Galore July 2013 - March 2014
Thirty-One Gifts January 2010 - January 2012
US Air Force December 2001 - December 2007
Long John Silver's, LLC July 1995 - November 2001
Skills
Air Force, Military Operations, Security Clearance, Military Experience, Military, DoD, Banking, Account Management, Customer Service, Call Centers, Microsoft Excel, Financial Analysis, Fundraising, Higher Education, Inventory Management, Process Improvement, Quality Control, Teamwork, Time Management, Youth Mentoring, Command, Team Building, Defense, Strategic Planning, Operational Planning, Aircraft, Aviation, Information Assurance, HR Strategy
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA)
University of Phoenix 2009 — 2012
Bachelor's Degree, Human Resources Management and Services
University of Phoenix 2009 — 2012
Human Services Management
Bank of America July 2015 - Present
Bank of America July 2012 - Present
San Diego Bay Parade of Lights August 2010 - July 2012
Independent Consultant October 2009 - June 2012
WJB CalPacific Team April 2010 - April 2011
FREDDIE MAC CORPORATION May 2008 - September 2009
MORTGAGE IT June 2006 - October 2007
LoanCity February 2003 - March 2006
RESIDENTIAL MORTGAGE INSURANCE CORPORATION July 2002 - March 2003
Employments January 1997 - May 2002
Skills
Mortgage, Credit, Mortgage Lending, Six Sigma, Risk, Team Building, Strategic Planning, Risk Management, Compliance, Change Management, Due Diligence, Analysis, Operations Management, Process Engineering, Credit Risk, Financial Risk, Loan Origination, Banking, Investments, Process Improvement, FHA, CRM, Management, Leadership, Vendor Management, Management Consulting, Business Development, Loans, Cross-functional Team..., Budgets, Executive Management, Portfolio Management, Underwriting, Mortgage Banking, Negotiation, Strategy, Sales, Finance, Financial Services, Coaching, Sales Management
Education
The SixSigma Way 2011 — 2011
Black Belt, Lean Six Sigma Methodologies
University of Phoenix 2007 — 2011
Bachlors, Business Administration
T-Mobile May 2014 - Present
Bank of America December 2012 - May 2014
The Bombay Company February 2000 - September 2002
Charlotte Russe January 1998 - February 2000
Anchor Home Realty January 1997 - January 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Management, Multi Tasking, Bookkeeping, Business, Customer Service, E-Learning, Front-end, Internet, PowerPoint, Problem Solving, Strategic Planning, Teamwork, Customer Satisfaction
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business Administration and Management, General, 3.55
University of Phoenix 2010 — 2013
Associates, Business Management, 3.55
Western Federal Credit Union July 2015 - Present
Bank of America July 2012 - October 2014
Bank of America November 2011 - July 2012
Bank of America January 2011 - November 2011
Bank of America March 2010 - January 2011
Bank of America August 1999 - March 2010
Skills
Banking, Retail Banking, Credit, Strategy Execution, Loans, Relationship Management, Team Leadership, Risk Management, Small Business Lending, Sales Execution, Mortgage Lending, Mortgage Banking, Portfolio Management, Management, Customer Service, Consumer Lending, Leadership, Sales, Cross Selling, Leadership Development, Financial Analysis, Financial Services, Loan Origination, Thought Leadership, Change Management, Underwriting, Lines Of Credit, Asset Based Lending, Credit Cards, Critical Thinking, Non-profit Leadership, Business Efficiency, Operations Management, Sales Operations, Branch Banking, Operational Planning, Operational Excellence, Operational Risk, Operational Risk..., Operational Efficiency, Operational Strategy, Operational Support, Operational Analysis, Operational Streamlining
Education
Graduate School of Retail Bank Management - University of Virginia 1999 — 2001
Certificate, Banking, Honors
University of Phoenix 1996 — 1997
Bachelor of Science, Business Administration and Management, General, Honors
EMC July 2012 - Present
Utah State Office of Education August 2011 - July 2012
Staples September 2006 - July 2011
Axelon Services Corp. and Unisys Corporation June 2009 - May 2011
Granite Peaks Community Education September 2008 - June 2009
Signature Alert March 2006 - May 2007
Bank of America April 2003 - March 2006
Skills
Computer Hardware, Windows 7, Windows Home Server, TCP/IP, Active Directory, Windows Server, Exchange Server, Microsoft Deployment..., Windows AIK, VMware, DNS, Group Policy, Forefront, Threat Management..., ApplicationXtender, IIS, Microsoft SQL Server, Windows 8, Windows, Software Installation, A+ Certified, Technical Support, Microsoft Exchange, Laptops, Computer Repair, Troubleshooting, Windows Vista, Networking, DHCP, Servers, XP, Network Administration, Windows Server 2012, Powershell, Operating Systems, Help Desk Support, System Deployment, vSphere, System Administration, VMware ESX, Microsoft Technologies, Virtualization, Wireless Networking, Server Administration, Windows XP Pro, Hyper-V, 2008 R2, Hardware, Barracuda Spam Filter, Sonicwall
Education
University of Phoenix 2004 — 2008
Bachelors, Information Technology
Bank of America October 2012 - Present
Bank of America May 2011 - October 2012
Bank of America April 2007 - September 2011
Bank of America January 2001 - April 2007
Bank of America September 1996 - January 2001
Bank of America 1996 - 2001
Skills
Treasury Services, Deposits, Cash Management, Banking, Payments, Financial Risk, Treasury Management, Treasury, Commercial Banking, Retail Banking, Operational Risk, Back Office, Portfolio Management, Risk Management, ACH, Operational Risk..., Customer Service, Relationship Management, Management, Microsoft Office, Process Improvement, Six Sigma, Leadership, Analysis
Education
University of Phoenix 2008 — 2010
Bachelor, Business Management
Atlanta Metropolitan College 2001 — 2003
Associate, Business Management
DIRECTV 2009 - Present
DIRECTV 2004 - 2009
Hughes Electronics Ltd 1998 - 2003
Hughes Electronics Ltd 1996 - 1998
Bank of America 1994 - 1996
Skills
Cash Management, Treasury Management..., Working Capital..., Policy and Procedure..., Banking, Payment Systems, Liquidity Management, Team Leadership
Education
Matei Basarab
University of Phoenix 1993 — 1995
Bachelor’s Degree, Business Administration and Management, General
University of Brasov, Romania 1985 — 1987
Mechanical Engineering
Polytechnical University of Bucharest 1983 — 1985
Aerospace Engineering
U.S. Senate Federal CU March 2015 - Present
Bank of America January 2015 - March 2015
Bank of America 2012 - January 2015
U.S. Trade and Development Agency 2011 - 2012
Skills
Administrative Work, Microsoft Office, Intelligence, Federal Government, Security Clearance, Customer Service, Consulting, Professional Services, Selling Skills, Database Administration, Administrative..., Government Proposals, High Proficiency, Goal-driven leader, Leadership, Quality Management, Teller Operations, Time Management, Outlook, Organizational..., Policy
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
SB MFG LLC November 2012 - Present
Stiefel Aluminum March 2011 - August 2012
Bank of America May 2001 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Real Estate License, Contract Negotiation, Purchasing
Education
University of Phoenix 2008 — 2010
Associates degree, Business Administration, Management and Operations
Black Knight Financial Services September 2014 - Present
Bank of America June 2013 - September 2014
Allstate October 2012 - June 2013
MDI Holdings March 2009 - August 2012
Merrill Lynch June 2004 - February 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Visual Studio, MS Project, SharePoint, Test Planning, Project Management, Time Management, Management, Six Sigma, System Deployment, Customer Service, Sales, Outlook, Siebel, Business Analysis, HIPAA, Analysis, Leadership, Healthcare Information..., Program Management
Education
Project Management Institute 2014 — 2014
PMP Certification (In Progress)
University of Phoenix
Bachelor of Business Administration (B.B.A.)
Six Sigma Green Belt 2008 — 2008
Sound to Summit Brewing December 2014 - Present
Bank of America March 2007 - Present
Skills
Consumer Lending, Loans, Retail Banking, Mortgage Lending, Banking
Education
University of Phoenix 2007 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Everett High School 1988 — 1992
Bank of America February 2013 - Present
Bank of America Merrill Lynch January 2013 - Present
Wells Fargo January 2011 - January 2012
Wells Fargo Home Mortgage 1999 - 2012
Wachovia Bank NA January 2005 - January 2011
First Union/Wachovia January 1999 - January 2005
2nd 337th Combat Support & Combat Service Support Battalion (US Army Reserves) January 1993 - January 2000
Solectron Technologies Inc January 1998 - January 1999
Corporate Benefits Services January 1996 - January 1998
Skills
Credit Analysis, Mortgage Lending, Mortgage Banking, Loans, Credit, Credit Risk, Banking, Commercial Lending, Financial Analysis, Lines Of Credit, Small Business Lending, Financial Risk, Operational Risk, Risk Management, FHA, Bank Secrecy Act, Commercial Banking, Loan Servicing, AML, Private Banking, Home Equity Lines of..., Construction Loans, Operational Risk..., Home Equity Loans, LPS, Loan Origination, USA PATRIOT Act, Portfolio Management, Quality Auditing
Education
University of Phoenix
Business Degree
CLJ Industries March 2014 - Present
OfficeTeam October 2013 - Present
Event Coordinator October 2012 - August 2014
Credit Union of Southern California July 2012 - October 2012
Freelance Recruiter July 2011 - July 2012
Bank of America May 2008 - April 2012
CMI Management, Inc. March 2007 - May 2008
Skills
Office Management, Records Management, Database Administration, Spreadsheets/Reports, Event Management, Calendaring, Front-Desk Reception, Travel Coordination, Data Entry, MS Office Suite, Event Planning, Editing, Excel, Proofreading, Resume Writing, File Conversion, General Bookkeeping, Events Coordination, Recruiting, Interviews, Customer Service, Public Speaking, Nonprofits, Fundraising, Social Media, PowerPoint
Education
University of Phoenix
Bachelor of Science (BS), Business/ Human Resources
Cox Autotrader LLC May 2015 - Present
Bank of America December 2000 - Present
Education
University of Phoenix 2006 — 2008
Bachelor of Business Administration (B.B.A.)
Self May 2014 - Present
Maricopa County Environmental Services November 2009 - May 2014
Maricopa County Environmental Services July 2007 - November 2009
Maricopa County Environmental Services September 2006 - July 2007
In-N-Out Burger June 1997 - February 2003
Denny's Restaurant June 1999 - July 2001
Bank of America April 1993 - May 1998
Pechanga Entertainment Center May 1996 - August 1996
Skills
Microsoft Office, Notary Public, Customer Service, Social Media, Teamwork, Administrative..., Public Speaking, Data Entry, Adobe LiveCycle Designer, Adobe Acrobat, Project Planning, Research, Windows, Fundraising, Administration, Microsoft Word, Policy, PowerPoint, English, Microsoft Excel, Community Outreach, Outlook, Office Management, Training, Teaching, Time Management, Access, Nonprofits, Marketing, Social Networking, Software Documentation, Customer Satisfaction, Leadership Development
Education
University of Phoenix 2005 — 2007
Bachelor of Science (BS), Business Management
Point Loma Nazarene University 1995 — 1998
Management and Organizational Communication
SunTrust July 2013 - Present
SunTrust July 2012 - July 2013
Bank of America March 2004 - July 2012
Skills
Banking, Loans, Relationship Management, Commercial Banking, Finance, Portfolio Management, Credit, Financial Risk, Financial Services, Mortgage Lending, Small Business Lending, Retail Banking, Commercial Lending, Lines Of Credit, Sales, Treasury Management, Financial Analysis, Credit Analysis, Consumer Lending, Cross Selling, Cash Management, Leadership
Education
University of Phoenix
Criminal Justice
Cummins Inc. September 2015 - Present
ABM Government Services May 2015 - Present
Employees' Retirement System Of Georgia January 2013 - April 2014
Paramount Staffing July 2012 - January 2013
Bank of America December 2011 - July 2012
Encadria June 2010 - August 2011
Hi-Tech July 2006 - March 2009
Equitable Funding Group March 2005 - August 2006
Convergys February 2004 - March 2005
Skills
Customer Service, Data Entry, Microsoft Office, Budgets, Payroll, Management, Windows, Leadership, Analysis, Training, Administrative..., Insurance, Recruiting, Team Building, Outlook, Accounts Payable, PowerPoint, Community Outreach, Team Leadership, Invoicing, Accounting, Editing, Microsoft Excel, Microsoft Word, QuickBooks, Public Speaking, Time Management, Inventory Management, Sales, Employee Relations, Telephone Skills, Call Centers, Non-profits, Process Scheduler, Research, Access
Education
Ashford University 2014 — 2015
Bachelor's Degree, Business Management
University of Phoenix 2011 — 2012
Associate of Arts (AA), Business Administration
Unknown May 2015 - September 2015
Bank of America March 2001 - April 2015
Skills
Requirements Analysis, SDLC, IBM iSeries, Resource Management, Project Planning, IT Strategy, Access, Data Warehousing, Business Analysis, Microsoft SQL Server, SharePoint, SQL, Business Intelligence, Software Project..., Vendor Management, Systems Analysis, Visio, Requirements Gathering, Project Management, Risk Management, Enterprise Architecture, IT Operations, Disaster Recovery, Integration, Process Improvement, DB2, Databases, Data Center, Agile Project Management, Business Process, Project Portfolio..., Data Modeling, Information Technology, PMO, Business Process..., IT Management, ITIL, Unix, Software Development, Software Documentation, PMP, SOA, MS Project, Agile Methodologies, Data Migration, Business Requirements, ETL, Solution Architecture, Database Design
Education
University of Phoenix 2008 — 2010
Master's degree in Information Systems, Information Systems
University of Phoenix 2007 — 2010
Masters, Information System
Wells Fargo February 2012 - Present
Bank Of America September 2011 - February 2012
PNC Mortgage April 2011 - September 2011
JPMorgan Chase August 2009 - March 2011
Washington Mutual NKA JP Morgan Chase July 2002 - December 2008
Countrywide Home Loans NKA Bank of America September 2004 - September 2005
Wachovia Mortgage NKA Well sFargo September 1999 - June 2002
HomeSide Lending NKA JPMorgan Chase October 1998 - August 1999
Skills
strong banking ethics,..., mortgage origination,..., organized Sr mortgage..., Loans, Mortgage Lending, Credit, Mortgage Banking, FHA, Finance, Construction Loans, Underwriting, Analysis, Financial Risk, Financial Structuring, Loan Origination, Real Estate, Residential Mortgages, Training, VA Loans, VA loans
Education
University of Phoenix 2000 — 2002
not attained, Business Administration and Management, General, B
Jones Business College 1983 — 1985
none, Business Administration and Management, General
WM Raines H.S. 1981 — 1983
Diploma, Academic Student
Baker Boyer Bank March 2015 - Present
Washington Federal December 2013 - June 2014
Bank of America June 2013 - December 2013
Bank of America March 2011 - June 2013
Bank of America December 2009 - March 2011
Skills
Retail Banking, Customer Service, Customer Retention, Sales, Operations Management, Banking, Management
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration, Management and Operations
Walla Walla University 2006 — 2009
Bachelor of Business Administration (BBA), Human Resources Management and Services
Fifth Third Bank January 2015 - Present
Fifth Third Bank April 2011 - January 2015
Bank of America December 1997 - November 2009
Skills
Strategic Financial..., Consumer Lending, Retail Banking, Branch Management, Community Outreach, Credit, Credit Analysis, Financial Planning, Investments, Loan Origination, Loans, Mortgage Lending, Mutual Funds, Small Business Lending
Education
University of Phoenix 2011 — 2014
Business/Finance
First Priority Financial Inc. May 2014 - November 2014
Land Home Financial July 2013 - February 2014
Robert Half Agency January 2013 - May 2013
Bank of America May 2011 - January 2013
Skills
Commercial Banking, Cross Selling, Financial Risk, Credit Analysis, Credit, FHA, Cash Management, Banking, Loans, Mortgage Lending, Commercial Lending, Consumer Lending, Trade Finance, Risk Management, Portfolio Management, Financial Analysis, Branch Banking, Credit Risk, Small Business Lending, Financial Services, Credit Cards
Education
University of Phoenix 2014 — 2016
Working on Bachelor of Business Administration (BBA), Business Administration and Management, General
Self-employed February 2014 - Present
Ally Financial Inc. September 2012 - Present
Capital One Auto Finance August 2012 - September 2013
Bank of America January 2011 - January 2013
Skills
Public Speaking, Marketing, Microsoft Office, Clerical Skills, Networking, Typing, Self-starter, Self Management
Education
University of Phoenix 2012 — 2017
Bachelor of Business Administration (B.B.A.), Buisness
SMALL BUSINESS PROCESS CHANGE MANAGEMENT DELIVERY January 2012 - Present
Capital One January 2008 - January 2012
Capital One January 2006 - December 2008
Bank of America January 2001 - January 2005
Bank of America January 1997 - January 2001
Skills
Process Engineering, Lean Six Sigma, Black Belt Six Sigma, Management, Strategic Planning, Sales, Marketing Strategy, New Business Development, Sales Management
Education
University of Phoenix
Sylvia Ehrenreich, CPA April 2013 - Present
Bank of America July 2008 - April 2013
Skills
Customer Service, Coaching, Public Speaking, Banking, Retail Banking, Commercial Banking, Deposits, Marketing, Management, Leadership, Financial Analysis, Risk Management, Mortgage Banking, Training, Process Improvement, Sales, Relationship Management
Education
University of Phoenix 2012 — 2014
Business Administration and Management, General
Bank of America April 2012 - October 2013
Bank of America August 2004 - October 2013
Education
University of Phoenix 2009 — 2013
Bachelor's of Science Business, Finance, General
Sunrun May 2013 - Present
International Cruise and Excursions September 2012 - May 2013
Spangler Vineyards & Winery June 2011 - November 2011
ReachLocal November 2008 - October 2009
FetchBack Inc. 2007 - November 2008
Bank of America 2005 - 2007
Priority Auto Transport 2004 - 2005
Trusty Transport 2002 - 2004
Skills
Lead Generation, Salesforce.com, B2B, Online Advertising, Account Management, Direct Sales, PPC, Digital Marketing, Direct Marketing, Sales Presentations, SEM, Marketing Strategy, Strategic Partnerships, Cold Calling, Email Marketing, Sales Process, Sales Management, Qualifying Prospects, Advertising, Five9, CRM, Marketing, Sales, Management, New Business Development, Business Development
Education
University of Phoenix 2009 — 2011
MBA, Business Administration and Management, General
Convergys 2013 - Present
Gap Inc. 2000 - 2012
Bank of America March 2009 - April 2009
Skills
Microsoft Word, Order Picking, Shipping, Packing, Sorting, Functional Focus, Close Attention to..., Cash Register, Call Centers, Customer Service
Education
University of Phoenix 2012 — 2015
Associate of Arts (A.A.), Services
Dutchess County Boces - Technical Center 1984 — 1986
Certificate of Completion, Food Service/Food Preparation/Professional Cooking/Kitchen Assistant
Spackenkill High School 1982 — 1986
Bank of America 2009 - Present
Hunter Production Group April 1993 - Present
Windswept Pacific Publishing 1990 - 1993
Studio East 1990 - 1993
Novus Productions 1983 - 1990
Skills
Entertainment, Sound, Video Production, Music, Recording, Music Production, Television, Video, Social Media Marketing, Broadcast, Social Media, Audio Editing, Video Editing, Audio Engineering, Public Relations, Social Networking, Advertising, Marketing, Composition, Music Industry, Studio Recording, Band, Songwriting, Mastering, Concerts, Radio, Voice Over, Live Events, Corporate Events, Producing, New Media, Multimedia, Film, Radio Broadcasting, Creative Direction, Sound Design, Sound Editing, Singing, Audio Post Production, Post Production, Final Cut Pro, Film Production, Live Sound, Videography, Production Managment, Commercials, Mac, Digital Media, Festivals, Pro Tools
Education
University of Phoenix 2009 — 2011
Business Administration, buusiness
Recording Workshop-Chillicothe,Ohio 1981 — 1982
advanced certificate, Recording/audio engineering
Talon International, Inc. January 2012 - Present
Avery Dennison April 2006 - November 2011
Bank of America June 2003 - April 2006
Skills
Product Development, Merchandising, Apparel, Team Building, Microsoft Office, Visual Merchandising, Direct Sales, Inventory Management, Product Management, Sales, Pricing Strategy, Key Account Management, Textiles, B2B, Pricing, Global Sourcing, Packaging, Account Management, Strategic Planning, Manufacturing, Market Research, Market Analysis, Product Marketing, New Business Development, Marketing Strategy, POS, Marketing, Cross-functional Team..., Sourcing, Negotiation, Brand Management, Competitive Analysis, Fashion, Process Improvement, Microsoft Excel, Supply Chain Management, Trade Shows, Management, Retail, Marketing Research, Trend Analysis, Wholesale, Forecasting, Sales Operations, Customer Experience, Sales Management, Supply Chain, Leadership, Six Sigma, International Sales
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Business Management
Citigroup September 2007 - Present
Barclays November 2006 - September 2007
Bank Of America December 2005 - November 2006
MBNA 1999 - 2006
MBNA Europe 2003 - 2005
SR Computers 1996 - 1999
Skills
Project Management, Team Management, Management, Analytics, Outsourcing, Process Improvement, Customer Satisfaction, Account Management, Relationship Management, Budgets, Banking, CRM, Leadership, Marketing, Strategic Planning, Databases, Financial Services, Training, Business Process, Vendor Management, Software Documentation, Call Centers, Human Resources, Risk Management, Business Process..., Business Analysis, Program Management, SDLC
Education
University of Phoenix 2000 — 2001
Business Management - IT
Wilmington University 1995 — 1996
Human Resource Management
(CCAF) Community College of the Air Force 1993 — 1995
Applied Sciences - Aerospace
Potomac High School 1989 — 1993
Apple July 2015 - Present
Apple January 2014 - Present
Customer Sevice/Computer Support July 2013 - January 2014
Hewlett-Packard June 2011 - July 2013
Custom Direct LLC October 2009 - June 2011
Aerotek February 2009 - October 2009
Express Employment Professionals July 2007 - March 2008
Bank of America April 2005 - August 2006
AT&T March 2003 - April 2005
Alltel Wireless January 2002 - March 2003
Skills
Desktop Application..., Customer Service, Microsoft Office, Customer Satisfaction, Customer Retention, Computer Hardware, Cloud Computing, Computer Repair, Computer Software..., Customer Insight
Education
University of Phoenix 2010 — 2015
No Company January 1997 - Present
Kelley Communications, Inc. 2013 - 2013
BBSI - American Tire Distributors April 2010 - May 2010
TotalBody Awakening, LLC January 2007 - February 2009
Arizona Auto Mart 2007 - 2007
Bank of America May 2006 - November 2006
Automart Superstore March 2005 - August 2005
All Pro Industrial Finishes, Inc. January 1985 - January 1997
Midfirst Mortgage Corp 1983 - 1985
BancWest Mortgage 1978 - 1983
Skills
Training, Software Documentation, Management, Employee Training, Microsoft Office, Analysis, Healthcare, Operations Management, Human Resources, Windows, Sales, Customer Service, Microsoft Word, Teaching, Change Management, Budgets, Outlook, Nonprofits, Public Speaking, Event Planning, Process Scheduler, Leadership, Research, Marketing
Education
University of Phoenix 1998 — 2010
BSBA, Business Administration
Bank Of America 2010 - Present
Countrywide Insurance January 2006 - 2009
Everett Charles Technologies January 2002 - December 2005
Willard and Sabat Bateries January 1989 - December 1999
Skills
SDLC, Process Improvement, Project Portfolio..., Business Analysis, Analysis, Budgets, ERP, Enterprise Software, Governance, Human Resources, IT Service Management, Insurance, Leadership, Management, Project Management, PMO, SQL, Sales, Software Development, Security, Business Process..., IT Strategy, Strategy, Team Building, Team Management, Vendor Management, Executive Management, Program Management, Strategic Planning, Information Technology, Consulting, Change Management, Requirements Analysis
Education
University of Phoenix 2004 — 2006
MBA, Information Technologies
Bank of America TellerBank of America - Stanley, KS2007 - Present
Education
University of Phoenix
Dannelly Solutions Inc. May 2014 - Present
Dannelly Solutions Inc. August 2013 - May 2014
Cardinal Innovations Healthcare Solutions September 2012 - August 2013
The Select Group July 2012 - October 2012
Ascent Services Group January 2011 - July 2012
Bank of America June 2007 - December 2010
R.J. Reynolds Tobacco Company 2000 - 2007
US Army February 1994 - June 1997
Skills
Microsoft SQL Server, SharePoint, ASP.NET, .NET, SDLC, IIS, JavaScript, Visual Studio, SSRS, Databases, VB.NET, ADO.NET, Microsoft Office..., VBScript, Web Applications, ASP, C#, HTML, CSS, jQuery, SQL, Microsoft Technologies, SharePoint 2007, Visio, SQL Server Management..., Powershell, Enterprise Architecture, LINQ, T-SQL, SharePoint 2010, Microsoft Servers, SQL Server Reporting..., CSS3, Flash, E-commerce SEO, SEO
Education
University of Phoenix 2001 — 2005
Bachelor of Science, E-Business
Garinger High School 1987 — 1990
Bank of America July 2012 - August 2014
Ricoh Americas Corporation December 2006 - January 2011
U.S. Office of Personnel Management (OPM) February 2001 - November 2006
Skills
Customer Satisfaction, Operations Management, Process Improvement, Call Centers, Customer Service, Business Analysis, Banking, Team Leadership
Education
University of Phoenix 2001 — 2004
Bachelor's of Science, Business Administration and Management, General
Bank of America February 2008 - Present
Bank of America / Countrywide June 2008 - August 2011
Countrywide Financial 2007 - 2008
Verizon June 1999 - December 2006
GTE December 1986 - May 1999
Skills
Information Security..., Information Security, Governance, IT Service Management, Vulnerability Assessment, Security, Business Continuity, Process Improvement, CISSP, PCI DSS, Disaster Recovery, Risk Management, Vulnerability Management, IT Audit
Education
University of Phoenix 1996 — 1999
Bachelor of Science, Business Administration
Carrington Mortgage Services, Mortgage Servicing Division August 2015 - Present
Capital One January 2014 - August 2015
Bank of America April 2008 - December 2013
ACN Inc. August 2007 - December 2008
StoneHill Financial Partners January 2007 - March 2008
WMC Mortgage 2004 - 2007
The Spectrum Group January 2003 - December 2003
Skills
Management, Sales, Operations Management, Training, Account Management, Business Process..., Loans, Banking, Risk Management, Team Building, Loan Servicing, Strategic Planning, Mortgage Lending, Performance Management, Mortgage Banking, Loan Origination, Relationship Management, Mortgage Servicing, Consumer Lending, Coaching, Credit, Credit Analysis, FHA, Leadership, Marketing, Residential Mortgages, Finance, Vendor Management, Pivot Tables, Vlookup, Microsoft Excel, Data Analysis, Forecasting, Financial Services, Financial Risk, Personnel Management, Funding, Default, Recruiting, Salesforce.com, Process Improvement, Microsoft Office, Change Management, Analysis, Call Centers, Customer Service
Education
University of Phoenix 2007 — 2015
Bachelor of Business Administration (B.B.A.), Business Management, 3.5
JPMorgan Chase January 2012 - Present
JP Morgan Chase May 2010 - January 2012
Bank of America May 1989 - May 2010
Education
University of Phoenix
BA, Business Management
Retired January 2015 - Present
CSAA Insurance Group March 2007 - January 2015
Bank of America 2003 - 2007
American Express 1983 - 2002
Skills
PMP, PMO, Program Management, Vendor Management, Project Portfolio..., SDLC, Requirements Gathering, Project Management, MS Project, Software Documentation, Business Process..., Leadership, Software Project..., Software Development, Business Analysis, IT Service Management, IT Strategy, Business Process, Visio, Resource Management, Process Improvement, IT Management, Integration, Enterprise Architecture, Requirements Analysis, Agile Project Management, ITIL, SharePoint, Cross-functional Team...
Education
University of Phoenix
BS, Business Management
LA Times/Tribune Publishing May 2015 - Present
Bank of America March 2010 - April 2015
Towers Watson July 2006 - March 2010
Skills
SDLC, Strategic Planning, Analysis, Technology..., Vendor Management, Business Analysis, Requirements Gathering, Process Improvement, Requirements Analysis, Business Intelligence, Banking, SQL, Leadership, PMO, Team Management, Integration, Visio
Education
University of Phoenix 2006 — 2008
BS, Information Technology
Axia College 2004 — 2006
AA, Business
Bank of Arizona Mortgage Group January 2009 - Present
Bank of America 2005 - 2009
Waste Management NZ Ltd 2003 - 2005
Aeromexico 1992 - 2003
Education
University of Phoenix 2003 — 2007
BSBA, Business
Bank of America April 2015 - Present
Fossil Group, Inc. September 2014 - April 2015
Adams Golf January 2012 - September 2014
Pinnacle AMS February 2009 - January 2012
La Quinta 2000 - 2008
Skills
Troubleshooting, System Administration, Windows Server, Microsoft Exchange, Active Directory, Windows 7, Technical Support, VPN, Software Documentation, VMware, Microsoft SQL Server, Disaster Recovery, Process Improvement, SharePoint, Project Management, Security, ITIL, DNS, Cisco Technologies, Computer Hardware, Networking, Budgets, Management, Linux, Data Center, DHCP, Customer Service, Antivirus, Servers, Virtualization, HTML, Account Management, Business Analysis, XP, Program Management, SQL, Visio, Windows XP
Education
University of Phoenix 2009 — 2011
Bachelor Degree, Information Technology
Boerne High School 1990 — 1994
High School Diploma
Bank of America Sr. Personal BankerBank of AmericaOctober 1991 - Present
Education
University of Phoenix
business management
Bank of America September 2009 - Present
Bank of America 2008 - March 2009
Bank of America 2004 - 2008
Bank of America 2001 - 2004
Skills
Project Management, Call Center, Workforce Management, Strategy, Telecommunications, Vendor Management, Call Centers, Six Sigma, Leadership, Integration, Management, Strategic Planning, VoIP, Customer Experience, Banking
Education
University of Phoenix 1998 — 2002
Bachelor of Science, Business Information Services
Bredac Consulting, Inc. February 2009 - Present
Bank of America September 1994 - February 2009
Education
University of Phoenix 1998 — 2002
BSBM, Business Management
Bank of America December 2014 - Present
Egida Home Health Care November 2008 - Present
Sigma Home Health Care September 2010 - May 2012
Fidelity Financial Group August 2006 - June 2009
US Data Corporation July 2004 - July 2006
Skills
Marketing, Public Relations, Account Management, Healthcare, Online Advertising, Strategic Planning, Hospitals, Healthcare Management, Customer Service, Team Building, Public Speaking, Project Management, Microsoft Office, Healthcare Information..., Change Management, Microsoft Excel, Entertainment, Process Improvement, Budgets, Clinical Research, Insurance, Training, Management, Sales, Coaching, Outlook, Microsoft Word, Sales Management, Marketing Strategy
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (BBA), Marketing
Burbank High School 1997 — 2001
High School Diploma, General Ed
Comerica Bank October 2012 - Present
The Valder Beebe Show January 2011 - Present
UT Southwestern Medical Center at Dallas June 2010 - October 2012
Ernst & Young LLP July 2005 - January 2009
Ernst & Young LLP May 2005 - July 2005
Ernst & Young LLP May 2001 - May 2005
Ernst & Young LLP August 1999 - May 2001
Bank of America July 1995 - July 1999
Skills
Payroll, Accounts Receivable, Recruiting, Invoicing, Human Resources, Interviews, Onboarding, Training, Team Building, Banking, Employee Relations, Applicant Tracking..., Leadership, Management, Customer Service
Education
University of Phoenix 2007 — 2011
BS, Communications
NOIC April 2014 - April 2015
Farmers and Merchants Bank January 2013 - March 2014
Huntington National Bank January 2011 - May 2012
AT&T June 2009 - January 2011
Bank of America June 2008 - December 2009
Absolute Mortgage Solutions , LLC December 2001 - June 2008
Skills
Credit, Banking, Loans, Mortgage Lending, Training, Finance, Management, Recruiting, Sales, Loan Origination, FHA, Retail Banking, Consumer Lending, Mortgage Banking, Coaching, Commercial Lending, Investment Properties, Forecasting, Deal Closure, Entrepreneurship, Sales Management, Leadership, Real Estate, Team Building, Risk Management, Executive Management, Customer Retention, Referrals, Analysis, Financial Analysis, Negotiation, Strategic Planning, Customer Service, Underwriting, Financial Services, New Business Development, Financial Risk
Education
University of Phoenix 2015 — 2016
Graduate CPA Bridge Certificate, Accounting
University of Phoenix 2009 — 2011
MBA, Business Administration and Management, General
University of Toledo
Bachelors of Arts, Education
Merrill Lynch August 2010 - Present
Bank of America November 2007 - August 2010
Gwinnett County Public Schools February 2007 - October 2007
University of Phoenix September 2006 - November 2006
Countertop Supply August 2005 - August 2006
Expo Design Center July 2005 - July 2006
Kid's Cozy Room Child Care May 2000 - June 2004
Columbia Records January 1998 - April 2000
Island Def Jam Music Group September 1995 - December 1997
UCLA Neuropsychiatric Institute and Hospital March 1996 - June 1996
Education
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix
Bachelor of Science (BS), Business Administration, Management and Operations
University of Phoenix
Bachelor of Science (BS), Business Management
Republic Bank and Trust December 2013 - Present
Payment Alliance International June 2012 - December 2013
Bank of America October 2006 - October 2011
National Processing Company April 2000 - October 2006
National Processing Company October 1998 - April 2000
Skills
Organizational..., Team Building, Internal Communications, Green Belt, Call Center Development, Six Sigma, Employee Engagement, Management, Customer Satisfaction, Process Improvement, Payment Card Processing, Merchant Services, Credit Cards, Call Center, Recruiting, Training, Associate Development, Business Communications, Bankcard, Customer Experience, Volunteering, Youth Engagement, Performance Management, Relationship Management, Operations Management, Forecasting, Vendor Management, Human Resources, Credit, Financial Services, Time Management, Contact Centers, Interviews, Customer Retention, Banking, Team Leadership, Payments, Debit Cards, Electronic Payments, Call Centers
Education
University of Phoenix-Louisville Campus 2010 — 2014
Bachelor's degree, Business Management, 3.96 gpa
Wells Fargo September 2013 - Present
TIAA-CREF June 2010 - March 2013
KPMG June 2008 - February 2010
Bank of America January 2007 - June 2008
Citi April 2003 - November 2006
BROWARD COUNTY OFFICE OF INFORMATION TECHNOLOGY August 2002 - April 2003
Ernst & Young October 1999 - January 2002
Skills
Active Directory, XP, Technical Support, Windows Server, Operating Systems, Troubleshooting, Software Documentation, VMware, Hardware, Process Improvement, Microsoft Certified..., Blackberry, Computer Hardware, Security, Laptops, Software Installation, Windows 7, Tivoli Endpoint Manager, IBM Tivoli, VMware Workstation, Microsoft Office 2007, Windows Vista, ITIL, Norton Ghost, Windows XP, System Deployment, Networking, TCP/IP, Routers, Windows XP Pro, Cisco VPN, CompTIA A+ Certification, Bloomberg Software, Reuters, Splunk 5.0, SmartStation, ThomsonOne, Remedy Ticketing System, Microsoft Office
Education
University of Phoenix
Information System Security
Bergen County Community College
The Chubb Institute
Diploma, Computer Technical Support
Bank of America March 2015 - Present
Bank of America June 2011 - Present
Landstar March 2005 - September 2011
Maui Wowi Hawaiian Coffees and Smoothies 2005 - 2007
Skills
Freight, Logistics, Hazardous Materials, Transportation..., 3PL, LTL, Truckload, Transportation, Trucking, Logistics Management, Container, Banking, Freight Brokerage, Supply Chain Management, Personal Finance, Customer Service, Management, Analytics, Fraud Prevention, Operations Management, Investment Banking, Fraud Investigations, Investment Strategies, Supply Chain, Corporate Fraud...
Education
University of Phoenix 2013 — 2016
Bachelor's Business Administration
Glendale Community College 2007 — 2011
GE, Business/Logistics
Bank of America January 1993 - Present
Skills
Banking, Credit, Loans, Project Management
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0
University of Phoenix 2000 — 2005
Bachelor's degree, Information Technology, 2.8
Apollo Group October 2006 - Present
University of Phoenix October 2006 - Present
Bank of America January 2001 - January 2006
Education
University of Phoenix 2007 — 2010
BSHA
Graduate of University of Phoenix
Bachelor of Science Health Administration, 2010
University of Phoenix
Masters, Business Administration
Northrop Grumman Corporation October 2013 - Present
Cobham September 2011 - Present
Cobham Defense Electronic Systems April 2011 - September 2011
Cobham September 2009 - April 2011
Executive Mortgage March 2007 - June 2008
Bank of America July 2005 - March 2007
Baker Auto Group October 2004 - May 2005
Bank of America August 1999 - October 2004
Skills
Inventory Management, Forecasting, Purchasing, Sales Management, Continuous Improvement, SAP, Analysis, Budgets, Supply Chain, MRP, Training, Management, Leadership
Education
University of Phoenix 2010 — 2011
MBA, Business Administration
University of Phoenix
Bachelor, Science Business Management
Institute of Advanced Studies March 2013 - Present
University of Phoenix October 2010 - September 2013
Phoenix House Academy October 2007 - October 2010
Turning Point Center for Familes January 2010 - September 2010
Bank of America January 2000 - October 2007
Skills
Public Speaking, Non-profits, Customer Service, Team Building, PowerPoint, Coaching, Microsoft Office, Microsoft Excel, Psychology, General Office Skills, Spanish-English, Sales, Training, Research, Community Outreach, Nonprofits, Social Services, Outlook, Social Networking, Leadership Development, Conflict Resolution, Group Therapy, Adolescents, Crisis Intervention, Case Management, Analysis, Counseling Psychology, Time Management, Team Leadership, Personal Development, Data Entry, Teamwork, Supervisory Skills, Leadership, Program Development, Staff Development, Volunteer Management, Social Media, Case Managment, Microsoft Word, Mental Health, Marketing
Education
University of Phoenix 2007 — 2013
Masters, Marriage and Family/Child Counseling
University of Phoenix 2005 — 2007
Bachelor of Science, Human Services
Atlantic Clinical Trianls, LLC November 2013 - Present
Art of Care November 2012 - November 2013
Bank of America April 2011 - December 2012
Foodmaster Supermarket, INC. May 2000 - April 2011
Skills
Microsoft Excel, Microsoft Word, Service Management, Outlook, Customer Service, Customer Retention, Credit Analysis, Sla, Credit Cards, Training, Loan Origination, Business Analysis, Relationship Management, Banking, PowerPoint, Credit, Insurance, Management, Data Entry, Retail Banking, Capital Markets, Mortgage Lending, Service Delivery, Data Analysis, Credit Risk, Commercial Lending, Access, Customer Satisfaction, Underwriting, Leadership, Risk Management, Financial Risk, Windows, Financial Analysis, Microsoft Office
Education
University of Phoenix 2013 — 2015
BA, Accounting
Bank of America June 2015 - Present
Bank of America October 2011 - Present
Bank of America September 2006 - October 2011
Bank of America February 2005 - September 2006
Old Navy May 2000 - February 2005
Walt Disney World August 2003 - January 2004
Skills
Insurance, Marketing, Operations Management, Management, Time Management, Employee Training, Training, Leadership, Mergers & Acquisitions, Budgets, Sales, Customer Service, Banking, Team Building, Microsoft Excel, CRM, Social Media, Sales Operations, Human Resources, Coaching
Education
University of Phoenix 2008 — 2009
Masters, Human Resource Management
Western Illinois University 1999 — 2003
Bachelors, Human Resource Management
Minooka Community High School
Fidelity National Home Warranty & Disclosure Source August 2015 - Present
Aldelo March 2014 - August 2015
Minted/manpower staffing November 2013 - March 2014
Bank of America June 2012 - February 2013
Bank of America July 2011 - June 2012
Bank of America June 2009 - July 2011
PFSweb January 2008 - February 2009
Skills
Loan Modifications, Typing, Customer Service, Management, Document Verification, Income Calculations, Online Chat Services, Collections, Call Centers, Order Processing, Coaching, Escalations Management, Loans, Training, Time Management, Team Leadership, Software Documentation, Financial Services, Program Management, Commercial Lending, Underwriting, Payments, Loss Mitigation, Leadership, Quality Assurance, Policy, Banking, Residential Mortgages, Relationship Management, Process Improvement, Loan Servicing, FHA, Outlook, Customer Satisfaction, Cross Selling, Mortgage Servicing, Research, Change Management, Auditing, Analysis, Mortgage Underwriting, 10 Key, Mortgage Banking, Retail Banking, Mortgage Lending, VA loans, Home Equity Lines of..., Finance, Hiring, Customer Retention
Education
University of Phoenix 2015 — 2017
Associate’s Degree, Accounting and Business/Management
Ygnacio Valley High 1998 — 2002
Diploma, General
Ygnacio Valley High School 1998 — 2002
Ross Associates, Inc. September 2010 - Present
Bank of America November 2004 - September 2010
Northport Partnership Management February 2000 - August 2003
Mango, Huber & Meglio, LLC December 1998 - February 2000
Skills
Contract Management, Human Capital Management, Business Management, Training Delivery, Logistics, Corporate Social..., Project Execution, Corporate Tax, Organizational..., Administration
Education
University of Phoenix 2011 — 2013
Business Administration, Human Resources
US Army Administrative Specialist Academy
Administrative Specialist
US Army Air Force Training Academy
Training, Production Leadership, Quality Assurance
Bank of America January 2010 - Present
Thomson Reuters 2009 - 2010
Boston Scientific March 2008 - October 2008
Education
University of Phoenix 2004 — 2006
MBA, Finance, Financial Accounting, Management Accounting
Bank of America October 2000 - Present
Education
University of Phoenix 2010 — 2012
SunTrust Bank June 2015 - Present
SunTrust May 2012 - Present
Bank of America 2007 - 2011
Skills
Asset Managment, Accountants, Accounts Payable, Accounts Receivable, Property Tax, Real Property, sales and use tax, General Ledger, Microsoft Office, Microsoft Excel, Microsoft Word, Hyperion Enterprise, SAP R/3, CCH, Vertex, Oracle SQL, RIA, ADP Payroll, AS400 system, PeopleSoft, JD Edwards, Microsoft Access, PTMS, Baan, Journal Entries, Account Reconciliation, Cost Accounting, Auditing, Series 99 Certified, Access, Variance Analysis
Education
University of Phoenix 2001 — 2003
Master of Business Administration (M.B.A.), Accounting and Business/Management
USH 2014 - Present
Liberty Mutual Insurance September 2011 - September 2014
US Health Advisors 2014 - 2014
US Health Advisors 2014 - 2014
US Health Advisors 2013 - 2014
Fort Worth Networking 2013 - 2013
Saxon Mortgage October 2007 - March 2012
Bank of America August 2004 - October 2007
Skills
Executive Management, Long-term Customer..., Business Relationship..., Small Business Marketing, Project Management, Operations Management, Risk Management, Team Leadership, Team Management, Cross-functional Team..., Process Improvement, Call Centers, Credit, Management, Vendor Management, Sales, Mortgage Lending, Business Process, Loans, Leadership, SDLC, Insurance, Financial Risk, Performance Management, Employee Benefits, Budgets, Policy, Banking, Financial Services, Business Analysis, Business Process..., Analysis, Risk Assessment, Customer Service, Networking, Finance, Strategy, Underwriting, Team Building, Portfolio Management, Recruiting, Relationship Management, CRM, Customer Retention
Education
University of Phoenix 2011 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
Bank of America 1993 - February 2015
Skills
Microsoft Office, Leadership, Investments, Financial Analysis, Customer Service, Banking, Management, Wealth Management, Credit, Risk Management
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Cannon Financial Institute 2001 — 2005
Personal Trust
Toastmasters International
Public Speaking
Bank of America August 2008 - Present
Skills
Customer Service, Team Building, Team Leadership, Time Management, Sales Management, Sales, Cultural Diversity
Education
University of Phoenix 2010 — 2013
Bachelor's degree business management
University of Phoenix 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lawton Medical School 1995 — 1996
Variety Wholesalers May 2013 - Present
Stage Stores 2010 - Present
Stage Stores January 2010 - May 2013
Southern States January 2007 - October 2010
Southern States August 2005 - January 2007
Bank of America January 2004 - January 2005
SunTrust Bank January 2003 - January 2004
Skills
Management, Forecasting, Retail, Budgets, Merchandising, Organizational...
Education
University of Phoenix
M.B.A, Masters, Business Administration
University of Phoenix
B.S.B/M, Bachelor of Science, Business Management
Bank of America June 2013 - Present
Cox Communications March 2012 - June 2013
Hilton Grand Vacations September 2004 - May 2007
Skills
Training, Sales, Customer Service, Customer Satisfaction, Leadership, Management, Team Building, Call Centers, Marketing, Outlook
Education
University of Phoenix 2012 — 2016
Bachelor of Science in Human Services/Family and Child Services, Human Services, General, 3.2
ITT Technical Institute Las Vegas 2009 — 2011
Associates of Applied Science Criminal Justice, Criminal Justice and Corrections, 3.56
Bank of America April 2011 - Present
Morse & Associates October 2003 - Present
American Income Life August 2005 - July 2010
First Federal Bank of California May 1998 - August 2003
Skills
Loans, Commercial Banking, Credit Risk, Mortgage Banking, Loan Origination, Commercial Lending, Portfolio Management, Consumer Lending, Refinance, Small Business Lending, Risk Management, FHA, Financial Risk
Education
University of Phoenix-Southern California Campus 2010 — 2012
Post Grad Studies, Business, Management, Marketing, and Related Support Services
University of Redlands 1999 — 2002
MBA Busines Administration
City of Hope February 2015 - Present
Buckets in Motion November 2012 - January 2015
Bank of America July 2012 - October 2012
Southern California Edison (SCE) August 2011 - March 2012
JRK Property Holdings April 2011 - July 2011
Union Bank June 2005 - June 2009
Skills
Payroll, Employee Benefits, Benefits Administration, Management, Personnel Management, Organizational..., Human Resources, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Onboarding, HRIS, Customer Service
Education
University of Phoenix 2013 — 2015
Associate's Degree, Business Administration and Management, General
Bank of America February 2011 - Present
Skills
Banking, Management, Team Building, Risk Management, Retail Banking
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Bank of America Senior Team LeaderTargetAugust 2006 - March 2014
Transworld Entertainment August 1996 - March 2006
Skills
Management, Customer Service, Banking, Retail Banking, Sales, Retail, Leadership, Customer Satisfaction, Merchandising, Training
Education
University of Phoenix