Experience
The Real Estate Source and Finance   November 2008 - Present
Bank of America Mortgage   January 1999 - January 2005

Skills
Short Sales, Sellers, Buyer Representation, First Time Home Buyers, Listings, Relocation, Foreclosures, New Home Sales, Single Family Homes, REO, Condos, Investment Properties, Investors, Real Estate, Referrals, Move Up Buyers, Townhomes, Real Estate Transactions, ABR, SFR, Loans, Property Management, Refinance, Income Properties, Luxury Homes, Mortgage Lending

Education
El Camino College

Experience
Partners N Care, LLC   August 2012 - Present
Self-employed  June 2008 - August 2012
Cooking for Life   September 2007 - April 2008
Goal Financial Services   January 2001 - June 2007
Bank of America Mortgage   April 1997 - August 1999

Skills
Patient Safety, Quality and Direct..., BLS and CPR Certified, Medication..., IV Certified, Catheters, Patient Advocacy, Alzheimer's and..., Diabetes, Nutrition Education, Empathy, Empowerment, Mortgage Banking, Leadership, Nutritional Cooking, Coaching, Loan Origination, Cross Selling, Time Management, Customer Service, Employee Training, Team Building, Healthcare, Loans, Program Management, Public Speaking, Sales, Selling, Training

Education
Riverside Community College   2010 — 2013
AA, VN Nursing Program

Experience
Pediatric Services of America  February 2015 - Present
Home Health Nurse - Kim Kelly   January 2014 - July 2014
Senior practicum Legacy Emanuel Emergency Department   January 2014 - April 2014
MHCC ADN senior preceptorship, Legacy Emanuel Neonatal Intensive Care Unit   March 2011 - June 2011
MHCC clinical rotations - Providence Portland Medical Center   January 2010 - March 2011
Bank of America Mortgage   April 2007 - July 2007
Home Funds Direct  September 2001 - February 2004

Skills
Emergency Nursing, Registered Nurses, TNCC, ACLS, PALS, Team Leadership, Account Management, Nursing, Acute Care, IV, Healthcare, Epic Systems, Patient Education, Medication..., Hospitals, Clinical Research, BLS, CPR Certified, EKG, Home Care, Patient Safety, Wound Care

Education
Oregon Health and Science University   2012 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.78

Mount Hood Community College   2009 — 2011
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Experience
AmeriFirst Financial, Inc.   May 2010 - Present
Amerifirst Financial  May 2010 - Present
Amerifirst  May 2010 - Present
Strategy4SuccessNow   October 2012 - Present
Marketing Coach to Realtors   May 2010 - Present
AmeriFirst Financial, Inc.   2010 - March 2013
Bank of America Mortgage   January 2004 - May 2010
Bank of America Retail Banking Center   June 1992 - January 2004
Bank of America  May 1987 - June 1992

Skills
SEO Trained, The Power of Google, Marketing Strategy, Business Coaching, Mortgage Lending, First Time Home Buyers, Mortgage Banking, Residential Mortgages, Mortgage Marketing, Certified Mortgage..., Jumbo Mortgage, FHA financing, VA loans, USDA Rural Housing, USDA, Down Payment Assistance, Freelance Writing, Videography, Video Editing, Online Video Marketing, Video Marketing, Social Media Marketing, Concierge Services, Finance, Strategic Financial..., SEO, Online Advertising, Investors, Sellers, Real Estate, Banking, Investment Properties, Refinance, Loan Origination, Government Loans, Mortgage Underwriting, Reverse Mortgages, Real Estate Financing, Construction Loans, Online Marketing, Home Equity Loans

Education
Pierce College   1978 — 1982
Business/ Marketing

Experience
Arbor Commercial Mortgage, LLC  April 2008 - Present
Centerline Capital Group  January 1996 - April 2008
Bank of America Mortgage   September 1993 - December 1995

Skills
Capital Markets, Loans, Structured Finance, Commercial Mortgages, Mortgage Lending, Financial Modeling, Real Estate, Investments, Financial Analysis, Financial Structuring, Real Estate Transactions, CMBS, Real Estate Economics, Asset Managment, Disposition, Asset Management

Education
Hofstra University   1997 — 2000
MBA

Providence College   1989 — 1993

Experience
Inland Intermodal Logistics Services   April 2012 - Present
Swift Transportation Co., Inc   September 2000 - October 2010
Bank of America Mortgage   March 1997 - September 1999

Skills
Auditing, Recruiting, Management, Accounting, Software Documentation, Data Entry, Invoicing, PeopleSoft, Access, Insurance, SAP, Human Resources, Training, Payroll, Internal Controls, Administration, Customer Service, Microsoft Excel

Education
Strayer University   2014 — 2015
Master of Business Administration (MBA) Candidate, Still Attending

University of Phoenix   2009 — 2013
Bachelor of Science, Business Management, A

Experience
Supreme Lending  August 2010 - Present
Cornerstone Mortgage  September 2009 - August 2010
Bank of America Mortgage   December 2006 - September 2009
AMC Mortgage, LLC  May 2002 - December 2006
AXA Advisors  June 2000 - July 2001

Skills
Post Closing, Mortgage Lending, Loans, Real Estate, Investments, Finance, Real Estate Transactions, Sellers, Management, FHA, Refinance, Mortgage Banking, USDA, Loan Origination, VA loans, Residential Mortgages, FHA financing, Construction Loans, Reverse Mortgages, Customer Service, Government Loans, Closings, Certified Mortgage..., Credit, FHA Financing, First Time Home Buyers, Foreclosures, Investment Properties, Investors, Mortgage Underwriting, New Home Sales, REO, Real Estate Financing, Referrals, Residential Homes, Short Sales, VA Loans, Single Family Homes, Banking, Condos

Education
Texas State University-San Marcos   1995 — 2000
Finance, Finance and Financial Management Services

Experience
RampRate Software-Defined IT Sourcing Advisory Services   May 2014 - Present
CenterPoint Energy  July 2012 - May 2014
Calpine  October 2012 - February 2013
Calpine  March 2007 - May 2012
Clear Creek ISD  2005 - 2007
Sprint  2000 - 2004
NetTel  August 2000 - October 2000
globalone  1998 - 2000
Bank of America Mortgage   November 1997 - October 1999
Carl I. Brown Mortgage   September 1996 - October 1997

Skills
Project Implementation, Budget Management, Vendor Management, Inventory Management, Account Management, Vendor Relations, Project Coordination, Project Finance, Marketing Communications, Team Building, Contract Negotiation, Contract Management, Integration, Forecasting, Security, Business Analysis, Project Management, Customer Satisfaction, Troubleshooting, Procurement, Telecommunications, Cross-functional Team..., Software Documentation, Budgets, Analysis, Business Process..., Disaster Recovery, Strategic Planning, Change Management, Management, Program Management, Networking, Process Improvement, Project Planning, Cloud Computing, Data Center, Visio, Sourcing, MS Project, IT Management, SharePoint, Outsourcing, Project Portfolio..., Information Technology, PMO, Business Process, Infrastructure, IT Service Management, RFP, Hardware

Education
University of Hartford   1989 — 1993
Bachelors, Communications

Experience
Hamilton Home Loans   April 2015 - Present
Peoples Home Mortgage, a DBA of Peoples Bank   June 2013 - March 2015
Academy Mortgage Corporation  December 2008 - March 2013
Bank of America Mortgage   June 2007 - October 2008
CTX Mortgage Corporation   April 2004 - June 2007
Prosperity Mortgage Corporation   March 2000 - April 2004
Bay Area Mortgage Corporation   July 1987 - February 2000
First Union Mortgage Corp.  June 1985 - June 1987

Skills
Mortgage Lending, FHA, Refinance, CRM, Loan Origination, Residential Mortgages, Strategic Planning, Loans, Mortgage Banking, USDA, VA loans, Credit, FHA financing, Leadership, Sales, Mortgage Underwriting, Construction Loans, VA Loans, FHA Financing, Investment Properties, Credit Analysis, Banking, First Time Home Buyers, Real Estate

Education
University of Maryland College Park   1982 — 1986
BS, Business Administration and Management, General

University of Maryland College Park   1982 — 1986

Experience
Federal Public Defender  June 2012 - Present
www.ournewpartyofsix.com   May 2013 - Present
Office of Carter Wrenn   February 2011 - June 2012
Campbell University  August 2009 - April 2011
SunTrust Mortgage  August 2008 - September 2009
Bank of America Mortgage   March 2005 - August 2008

Skills
Type 60+ WPM, Microsoft Office, Mac OS X, Public Speaking, Social Networking, Marketing Strategy, Fundraising, Political Campaigns, Editing, Creative Writing, Press Releases, Media Relations, Sales, Legal Research, Courts, Management, Blogging

Education
Campbell University School of Law   2009 — 2011
Juris Doctor (incomplete)

University of South Carolina-Columbia   1994 — 1997
Masters of Arts in Teaching, English

Appalachian State University   1992 — 1994

Experience
Coldwell Banker The Property Exchange   2011 - Present
Arbonne International  2005 - 2012
Shanghai American School  January 2009 - January 2011
Bank of America Mortgage   2000 - 2002

Skills
International Business..., Sales Management, Direct Sales, International Sales, Sales Presentations, Sales, Real Estate Transactions, Commercial Real Estate, Mortgage Lending, Chinese culture, Passion for Helping..., Running, Motivation

Education
University of Central Oklahoma   1999 — 2002
Bachelor of Business Administration (BBA), Marketing, completed

Experience
Evans Bank  March 2013 - Present
Capital Credit Management LLC   March 2008 - Present
Bank Of America Mortgage   July 1987 - March 2013
Met Life Home Loans  January 2009 - March 2010
National City Mortgage  January 2007 - February 2009
Wells Fargo Home Mortgage  January 2002 - February 2007
Fleet Mortgage  January 1987 - March 2002

Skills
Customer Relations, Customer Service, Financial Planning, Loans, Mortgage Lending, Banking, Real Estate, FHA, Refinance, Investment Properties, Sales, Coaching, Foreclosures, Real Estate Transactions, Mergers & Acquisitions, Negotiation, Mortgage Banking, Strategic Financial...

Education
University of Miami   1973 — 1975
Business

State University of New York at Buffalo
Business

Experience
Carrington Mortgage Services  April 2012 - Present
Atlantic & Pacific Real Estate  December 2011 - March 2012
Indymac Commercial Lending Corporation   September 2007 - August 2008
GreenPoint Mortgage Funding Inc  August 2002 - June 2007
Bank of America Mortgage   April 2001 - August 2002
Disneyland  February 1996 - April 2001
Discovery Zone  August 1994 - February 1996

Skills
Excel, Credit, Loans, Funding, Customer Service, Outlook, Audit, mail processing

Education
Fullerton College   2003 — 2006

Goldenwest College   1995 — 1997

Experience
Wells Fargo Bank, Business Banking Risk Management   October 2006 - Present
Wells Fargo Bank  1998 - 2006
Bank of America Mortgage   1997 - 1998
Wells Fargo Bank  May 1996 - July 1997
Wells Fargo Bank  April 1995 - May 1996
LOR / GESKE BOCK ASSOCIATES INC.   1994 - 1995

Skills
Analytics, Credit Risk, Predictive Modeling, Banking, Risk Management, SAS, Statistical Modeling, Financial Services, Financial Risk, Financial Modeling, Database Marketing, Analysis, Data Mining, Finance, CRM, Portfolio Management, Executive Management, Business Analysis, Credit, Databases, Business Strategy, Statistics, Commercial Banking, Forecasting

Education
North China Electric Power University
B.S.

University of California, Berkeley
Ph.D.

University of California, Berkeley
M.S.

Experience
Digital Risk  April 2013 - Present
REMN - Real Estate Mortgage Network, Inc.   June 2012 - April 2013
Waterstone Mortgage Corporation  December 2010 - June 2012
Freedom Mortgage Orlando   August 2010 - January 2011
PNC Mortgage, previously National City   June 2008 - April 2009
Bank of America Mortgage   August 2007 - June 2008
SunTrust Mortgage  January 2003 - July 2007
HomeBanc Mortgage  1997 - 2000

Skills
FHA, USDA, Mortgage Banking, Mortgage Lending, VA loans, Refinance, FHA financing, Residential Mortgages, Loan Origination, Loans, Certified Mortgage..., Reverse Mortgages, Construction Loans, Government Loans, Credit, 203(K)

Education
University of Central Florida   1990 — 1991
B.S., Liberal Arts

Lake Brantley High   1983 — 1986

Experience
Aflac  January 2015 - Present
AFLAC-NY  March 2014 - January 2015
Lawley Benefits Group  November 2009 - March 2014
Bank of America Mortgage   October 2006 - May 2009

Skills
Insurance, Disability Insurance, Benefits Administration, Health Savings Accounts, Health Insurance, HRA, Employee Benefits, Workers Compensation, Term Life Insurance, Managed Care, Healthcare, HIPAA, Whole Life, COBRA, Dentistry, Brokers, Life Insurance, Health Care Reform, Open Enrollment, Medicare

Education
State University of New York College at Buffalo   1992 — 1994
BS, Elementary Ed

Maryvale High School   1986 — 1990

Experience
Writing in Motion, LLC   November 2008 - Present
Bank of America Mortgage   2006 - 2008
Nyack University   April 2006 - August 2006
Washington Mutual Home Loans  2005 - 2006
Wells Fargo Home Mortgage  June 2001 - October 2003

Skills
Writing, Online Publishing, Acting, Film Editing, Real Estate, Mortgage Lending, Public Speaking, Finance, Strategic Planning, Loans, Social Media, Investments, Marketing, Small Business, Social Media Marketing, Sales, Team Building, Online Advertising, Project Management, Social Networking, Investment Properties, Asset Managment, Salesforce.com, Management, Entrepreneurship, Analysis, Business Development, Publishing, Credit, Leadership, New Business Development, Start-ups, Web Design, Project Planning, Training, Lead Generation, Business Planning, Strategic Partnerships, Online Marketing, Market Research, Marketing Strategy, Selling, Business Strategy, Negotiation, CRM, Email Marketing, Budgets

Education
American University   2010 — 2012
M.A.

George Washington University   1989 — 1993
M.B.A

University of Maryland, College   1979 — 1985
B.A

John Burroughs Elementary

NeighborWorks America
Certification

Experience
Bank of America  July 2012 - Present
Bank of America  November 2008 - June 2012
Bank of America  December 2004 - October 2008
Bank of America  March 1997 - November 2004
Bank of America Mortgage   September 1989 - February 1997

Skills
•Coaching•Risk..., •In-person and virtual..., •Action-Planning, •Problem resolution, Instructional Design, Project Management, Peer Mentoring, Professional Mentoring, Networking, Building Relationships, Public speaking,..., Technical systems..., Executive collaboration..., Process Development and..., Detail-oriented and..., Excellent written and..., Relationship Management, Leadership, Banking, Loans, Commercial Banking, Performance Management, Training Delivery, Mortgage Lending, Management, Training, Sales, Risk Management, Coaching, Team Building, Change Management, Technical Systems, Problem Solving, Performance Improvement, Public Speaking, Customer Experience, Process Improvement, Credit, Retail Banking

Education
Queens University of Charlotte
BA, English

Experience
Community Based Services - Commonwealth of Kentucky Ombudsman's Office   February 2012 - Present
Commonwealth of Kentucky  August 2004 - February 2012
Bank of America Mortgage   May 2001 - July 2004

Skills
Claim, Claims Management, Policy, Microsoft Excel, Analysis, Customer Service, Microsoft Office, Leadership, Coaching, Public Speaking, Community Outreach, Leadership Development

Education
Indiana Wesleyan University   2013 — 2015
Master of Science, Human Resources Management

Spalding University   2008 — 2010
Bachelor of Arts, Interdisciplinary of Social Sciences

Jefferson Community College
Associate of Arts (AA), Liberal Arts

Experience
My Bank! First United Bank & Trust   2014 - Present
George Mason Mortgage, LLC  September 2011 - January 2014
Bank of America Mortgage   June 2003 - June 2010

Skills
Mortgage Lending, Credit, Mortgage Banking, Loans, Refinance, FHA, Residential Mortgages, Loan Origination, USDA

Education
Gettysburg College   2000 — 2002

Frederick Community College   1998 — 2000

Experience
Bank of America Mortgage   May 2011 - Present
Bank of America  2010 - May 2011
Bank of America  2008 - 2010
Countrywide Home Loans  2002 - 2008

Skills
Mortgage Lending, Loan Origination, Foreclosures, Mortgage Banking, Loans, Residential Mortgages, Credit Analysis, Refinance, Loss Mitigation, Loan Servicing, Relationship Management, Loan Modifications, Banking, Credit, FHA, Investments, Mortgage Servicing, Mortgage Underwriting

Education
Oklahoma Baptist University   1967 — 1971
Bachelor's degree

Experience
Prepaid Card Services   April 2013 - Present
Fidelity National Information Services  May 2005 - April 2013
DIRECTV  May 2000 - May 2005
Bank of America Mortgage   January 1997 - May 2000
Bank of America Consumer Lending   February 1994 - December 1996
Bank of America Origination Operations   January 1993 - January 1994
Bank of America Consumer Loan   January 1989 - January 1993
Bank of America  May 1984 - January 1989

Skills
Call Center, Customer Satisfaction, Process Improvement, IT Service Management, Customer Relations, Outsourcing, Customer Service, Call Centers, Budgets, IT Strategy, Business Process..., Strategy, Leadership, Telecommunications, CRM, Training, Customer Experience, Vendor Management, Management

Education
University of Phoenix

Experience
Bank of America Mortgage   2005 - Present
austin referral realty  2000 - 2009

Education
The University of Texas at Austin   1997 — 2002
BS, Education

Experience
Dolby Laboratories  May 2014 - Present
Zynga Inc.  November 2009 - January 2014
Irwin Home Equity Corporation   August 2000 - February 2009
Bank of America Mortgage   July 1997 - July 2000
Bank of America Hawaii   January 1993 - June 1997
University of Hawaii Computing Center (Manoa)   October 1989 - January 1993
Republic of Singapore Navy  June 1980 - June 1988

Skills
Vendor Management, Agile Methodologies, SDLC, IT Management, Integration, Business Analysis, Process Improvement, Visio, Management, Databases, Enterprise Software, Software Project..., Project Management, Software Development, Analytics, Disaster Recovery, SharePoint, E-commerce, SQL, Data Warehousing, Cloud Computing, Oracle, Business Process, Business Intelligence, Requirements Analysis, SaaS, Microsoft SQL Server, Software Documentation, Program Management, Agile Project Management, IT Strategy, Enterprise Architecture, Cross-functional Team..., PMP, Testing

Education
University of Hawaii at Manoa   1989 — 1993
BBA, Travel Industry Management

Catholic High School   1976 — 1979

Experience
Freedom House  February 2013 - Present
Freedom House  June 2010 - Present
Freedom House  June 2010 - Present
Bay Area Anti-Trafficking Coalition   January 2010 - December 2011
Senator/Congressman   March 2010 - December 2010
Merrill Lynch/First Franklin Financial Corporation   December 2002 - December 2008
First Franklin Financial  December 2002 - December 2008
First Franklin Financial  December 2002 - December 2008
Bank of America Mortgage   January 2001 - January 2002
Bank of America Mortgage   January 2001 - January 2002

Skills
Underwriting, Loss Mitigation, Research, Legal Research, Mortgage Lending, Credit, Mortgage Banking, Insurance, Banking, Outlook, Real Estate, Customer Service, Lotus Notes, Microsoft Excel, PowerPoint, Data Entry, Due Diligence, Leadership, Marketing, Data Analysis

Education
Cañada College   2009 — 2009
AS, Paralegal

Cañada College   2002 — 2009
AS, Paralegal

Cañada College   2002 — 2009
Paralegal Certificate, Associate of Science, Paralegal

Cañada College
Paralegal Certificate 2002 and Associate of Science, Paralegal

Experience
FGMC   December 2013 - December 2014
TIB Mortgage   July 2012 - December 2013
Soloman & Edwards   November 2011 - July 2012
Dedicated Mortgage Resources   December 2002 - November 2011
Washington Mutual Home Loans  February 2002 - December 2002
Avalient Mortgage   October 2000 - February 2002
First Nationwide Mortgage Corporation  May 1999 - October 2000
Bank of America Mortgage   February 1997 - May 1999
Experian Credit Reporting Agency   March 1995 - January 1997

Skills
Mortgage Lending, Credit, Loan Origination, Refinance, Loans, Underwriting, Loss Mitigation, Real Estate, Investment Properties, Foreclosures, Management, Banking, VA loans, Residential Mortgages, Mortgage Banking, Loan Modifications, Mortgage Underwriting, Credit Analysis, Due Diligence, USDA, Financial Risk

Education
Texas Woman's University   2004 — 2008
PhD

Southern Methodist University - Cox School of Business   1997 — 2000
MBA

The University of Texas at Dallas   1991 — 1993
BA

University of West Alabama   1987 — 1989
none

Experience
Seneca Mortgage Servicing LLC  November 2013 - Present
Bank of America Mortgage   March 2009 - July 2013

Skills
Microsoft Office, Microsoft Word, Customer Service, English, Microsoft Excel, PowerPoint, Windows, Research, Process Improvement, Outlook, Photoshop, HTML, Employee Training, Training & Development

Education
Niagara University   2004 — 2008
Bachelor's of Science, Sport Management

Kenmore West High School   2000 — 2004

Experience
Commonwealth of Kentucky  April 2014 - Present
RxCrossroads  July 2010 - October 2010
Cigna GS (contract)   December 2009 - March 2010
Clark Memorial Hospital  April 2009 - June 2009
Anthem BCBS  March 2008 - March 2009
Humana  August 2004 - August 2007
Humana  March 2004 - August 2007
Metropolitan Title Company  November 2001 - October 2003
Bank of America  July 1998 - November 2001
Bank of America Mortgage   1998 - 2001

Skills
Access, Software Documentation, Medicare, Leadership, Training, Medicaid, Microsoft Excel, Databases, Management, Healthcare, Lotus Notes, Employee Benefits, Invoicing, Managed Care, Analysis, Health Insurance, Business Process..., Business Analysis, Healthcare Information..., Strategic Planning, Medicare/Medicaid..., Medical Sociology, DRG, Mental Health, Affordable Care Act, Social Sciences, Socio-economic, Insurance, Data Analysis, Claim, HIPAA, Integration

Education
University of Louisville   2007 — 2014
Bachelor's Degree, Sociology

Marion Highschool   1984 — 1988

Experience
Palm Springs Unified School District  August 2014 - Present
Independent Teaching   May 2001 - Present
Freelance  January 2001 - August 2014
Wells Fargo Home Mortgage  August 2012 - November 2013
Integrated Mortgage Solutions   October 2011 - August 2012
Bank of America Mortgage   2001 - 2011
University of California, Riverside A. Gary Anderson Graduate School of Management   September 2006 - June 2009
FedEx  June 1990 - January 2001

Skills
Strategic Communications, Financial Analysis, Financial Management, Performance Management, Teaching, Team Management, Report Writing, Creative Writing, Leadership Development, Managerial Finance, Finance, Program Management, Banking, Mortgage Lending, Loans, Team Leadership, Sales, Leadership, Analysis, Marketing, Real Estate, Foreclosures, Strategic Planning, Management, Investment Properties, Refinance, Public Speaking, First Time Home Buyers

Education
University of California, Riverside - A. Gary Anderson Graduate School of Management   2006 — 2009
MBA, Entrepreneurial Business

San Francisco State University   1989 — 1990
Secondary Teaching Credential, Italian

San Francisco State University   1982 — 1984
Bachelor of Arts, Italian

Experience
For 3 Sisters, Inc.   July 2013 - Present
Bank of America  February 2015 - Present
George Mason Mortgage  December 2012 - February 2015
Bank of America Mortgage   September 1999 - November 2012

Skills
Loans, Mortgage Lending, Refinance, Mortgage Banking, Loan Origination, Credit, FHA financing, Residential Mortgages, FHA, Government Loans, Credit Analysis, Risk Management, VA loans, HUD, Real Estate, Underwriting, Consumer Lending, Condos, Mortgage Underwriting, Financial Structuring, Commercial Lending

Education
Lehigh University   1988 — 1993
Bachelor of Arts (B.A.), Economics

Hotchkiss   1985 — 1988

Arlington High School   1984 — 1985

Experience
JLA Realty  July 2015 - Present
eProperty Solutions, LLC   October 2005 - Present
KW Commercial  July 2014 - June 2015
Keller Williams Realty / Hargrove Realty Team   May 2008 - June 2015
KPHS   August 2011 - March 2015
WCR Lake Houston Chapter   March 2011 - November 2012
O'Connor and Associates  April 2012 - June 2012
Segafredo Zanetti  February 2002 - 2005
Bank of America Mortgage   2000 - 2002

Skills
Market Research, Real Estate Investment, Real Estate, Investment Selection, Social Media, B2B Marketing, B2C marketing, B2B, B2C, Excel, PowerPoint, Microsoft Office, Real Estate Transactions, Real Estate Financing, Real Estate Negotiation, Houston, Texas, Affordable Housing, Leasing, Marketing Communications, Community Relations, Advertising, Online Marketing, Online Research, Online Advertising, Online Branding, Online Video, Online Communities, Consultation, Management Consulting, Consultative Selling, Microsoft Excel, Marketing, Investment Properties, Selling, Listings, First Time Home Buyers, Community Development, Sellers, Residential Homes, New Home Sales, Condos, Investors, Real Property, Referrals, Single Family Homes, Foreclosures, Buyers, Relocation, e-PRO

Education
Lone Star College System   2012 — 2014
Continuing Education, Business Administration and Management, General

Champions School of Real Estate   2007 — 2007
Texas Real Estate License, Real Estate

Indiana University-Southeast   1992 — 1994
Undergrad Studies

Ivy Tech Community College   1990 — 1992
Undergrad Studies, Computer Science

New Albany High School   1985 — 1988
High School, High School/Secondary Diploma Programs

Experience
North State Bank  February 2010 - Present
Affiliated Mortgage/ YSU Lending   July 2005 - February 2010
Bank of America Mortgage   January 2002 - July 2005

Skills
Mortgage Lending, FHA, Investment Properties, USDA, Commercial Real Estate, Refinance, Underwriting, Real Estate, Credit Analysis, Negotiation, Credit, Sales, Loans, Commercial Lending, Banking, Sellers, Mortgage Marketing

Education
University of North Carolina at Chapel Hill   1997 — 2001
BA, Economics

Wayne Country Day School

Experience
Sequence Mortgage   February 2007 - Present
Wells Fargo Home Mortgage  June 2003 - December 2006
Bank of America Mortgage   April 1998 - May 2003
Bank of America Mortgage   January 1997 - March 1998

Skills
Mortgage Lending, Refinance, FHA, Loans, Underwriting, Insurance, Mortgage Marketing, Customer Service, VA loans, Mortgage Banking, FHA financing, Loan Origination, Government Loans, USDA, Non-Conforming, Residential Mortgages, Credit, VA Loans

Education
Normandale Community College   2009 — 2013
Still attending, Business

Experience
88 Ripple Effect LLC   January 2009 - Present
Bank of America Mortgage   January 2006 - June 2007

Skills
Email Marketing, SEO, Sales Management, Social Media, Marketing, Marketing Strategy, Social Media Marketing, Lead Generation, Online Marketing, Web Marketing, Direct Marketing, E-commerce, Online Advertising, Digital Marketing

Education
University at Buffalo   1999 — 2006
Industrial Engineering

Experience
First Data Corporation  August 2014 - Present
Bank of the West  July 2011 - July 2014
First National Bank of Omaha  April 2007 - June 2011
Sitel  July 2005 - March 2007
Commercial Federal Bank (Bank of the West)   August 2001 - July 2005
Bank of America Mortgage   August 2000 - August 2001
Wells Fargo (Norwest)   June 1998 - July 2000

Skills
Analysis, Risk Mitigation, Process Improvement, Project Planning, Internal Controls, Problem Solving, Planning, Project Execution, Risk Management, Auditing, Banking, Project Management, Risk Assessment, Accounting, Financial Reporting, Internal Audit, Finance, Financial Analysis

Education
Bellevue University   1998 — 2004
BS, Business Administration

North High

Experience
Orora North America  August 2014 - Present
Corinthian Colleges  May 2011 - August 2014
Corinthian Colleges  May 2009 - May 2011
Citi Residential Lending (CRL)   September 2007 - February 2009
AMC Mortgage Services  April 2001 - August 2007
New Century  May 2000 - April 2001
Bank of America Mortgage   June 1993 - May 2000

Skills
E-Learning, Blended Learning, Distance Learning, Instructional Design, Employee Training, Training, Learning Management..., Workshop Facilitation, Needs Analysis, Learning Management, Program Management, Staff Development, Leadership Development, Curriculum Development, Change Management, Coaching, Executive Coaching, Performance Management, Technical Writing, Adobe Captivate, Captivate, Instructor-led Training, Training Delivery, ADDIE, Hands-on Training, SnagIt, Instructional Technology, Technical Training, WebEx, Onboarding, SharePoint, Performance Consulting, Training Needs Analysis, Articulate Studio

Education
ASTD National, partnering with Chapman University Extended Education   2006 — 2007
Certificate Course

Hillsdale College   1988 — 1992
BA

Experience
Kinecta Federal Credit Union  February 2009 - Present
Beach Cities Financial Consulting   November 2008 - Present
Bank of America Mortgage   May 2007 - October 2008
Jaymes Financial   October 2004 - April 2007
Prudential Securities Inc.  December 2001 - September 2004
LoanTrader.com   April 2000 - November 2001
Tuttle Decision Systems  June 1999 - March 2000
Commonweath Mortgage Assurance Corp.   February 1999 - May 1999
IMX Mortgage Exchange   April 1997 - February 1998
Amerin   April 1993 - March 1997

Education
Purdue University   1971 — 1977
B.A. & M. S.

Experience
Charlotte Mecklenburg Schools  August 2008 - Present
Wachovia Bank  2004 - 2008
Bank of America  January 2001 - January 2004
Bank of America Mortgage   January 1995 - January 2001

Skills
Loans, Banking, Credit, Underwriting, Risk Management, Credit Risk, Portfolio Management, Team Leadership, Strategic Planning, Business Development, Relationship Management, Sales Management, Teaching, Training Adults, Presentations, Grant Review, Grant Writing, Non Profit leadership, Negotiation, Deal Structure, Communication, CRA lending, Homebuilder Finance, Non Profit lending, Use of technology in..., Coaching, Customer Service, Analysis, Program Management, Management, Training, Nonprofits

Education
Davidson College   1981 — 1985
BA, Political Science

Converse College   1991 — 1995
Master's Elementary Education, Education

Experience
Independent Health  July 2000 - Present
Western New York Design   January 2001 - December 2010
Barrister  March 1999 - August 2000
Bank of America Mortgage   1994 - 1999

Skills
SDLC, SQL, Web Services, Agile Methodologies, Software Development, Enterprise Architecture, Java Enterprise Edition, Microsoft SQL Server, SOA, Integration, Requirements Analysis, HTML, Business Analysis, Java, Oracle, Informatica, Siebel 7.x, Data Warehousing, Visio, XML, Business Intelligence, Data Modeling, ETL, Systems Analysis, DB2, Agile Project Management, Database Design, Requirements Gathering, Scrum, Unix, Software Project..., IT Strategy

Education
State University of New York at Buffalo   1992 — 1996
Bachelor of Business Administration (BBA)

Experience
Compass Bank  Director of Secondary MarketingBBVA Compass2007 - Present
New Century Financial Corporation  2005 - 2007
Wachovia  2002 - 2005
Wachovia Mortgage  2002 - 2005
Bank of America  1997 - 2002
Bank of America (f/k/a Nations Bank)   1988 - 2002
Bank of America Mortgage   1988 - 2002

Education
Texas Tech University   1982 — 1986

Experience
Bank Of America Mortgage   July 2008 - Present
Countrywide Bank  June 2006 - June 2008
Washington Mutual Bank  2003 - 2006
Washington Mutual Bank  2001 - 2003
HealthNet  2000 - 2001
Manufacturers Bank  January 2000 - August 2000
Data Processing Resources Corporatoin (DPRC)   1999 - 2000
Home Savings Bank  1996 - 1999
Glendale Federal Bank  1991 - 1996

Education
California State University-Northridge   1972 — 1975
BA, History

Experience
Strategic Operations Leadership, Orange County, California Area   2015 - Present
SWBC  November 2012 - Present
Bank of America  2009 - 2012
Balboa Insurance Group  2006 - 2009
Provident Funding Associates L.P.   2003 - 2006
Washington Mutual  2000 - 2003
Bank of America Mortgage   1997 - 2000
The Home Mortgage Network   1995 - 1997
PNC Mortgage  1992 - 1995
California Federal Bank  1984 - 1992

Skills
Risk Management, Loans, Credit, Mortgage Lending, Process Improvement, Loan Origination, Executive Management, Financial Services, Leadership, Finance, Underwriting, Management, Portfolio Management, Strategic Planning, Loan Servicing, Operations Management, Mortgage Banking, Mortgage Servicing, Financial Risk, Analytics, Real Estate, Customer Service, Training, Investment Properties, Sales Operations, Operational Planning, Operational Excellence, Operational Risk, Operational Risk..., Operational Efficiency, Operational Due..., Operational Strategy, Operational Support, Operational Analysis, Operational Streamlining

Education
California State University-San Bernardino
Master of Business Administration (M.B.A.)

Experience
Greenpark Mortgage  March 2010 - Present
CTX Mortgage  August 2002 - February 2008
Wells Fargo Home Mortgage  October 2000 - August 2002
Bank of America Mortgage   September 1998 - October 2000

Education
Boston University
BFA

Experience
Fundamental Administrative Services, LLC  August 2000 - Present
PATHCare, Inc.   March 2006 - May 2008
Trans Health Management   September 2003 - March 2006
Integrated Health Services  August 2000 - September 2003
Bank of America  June 1999 - August 2000
Bank of America Mortgage   1996 - 1999
Citibank Mortgage  1993 - 1996

Skills
Financial Analysis, Bank Relationship..., Cash Management, Cash Flow Forecasting, Treasury Management, Corporate Treasury, EDI, Accounts Payable, Accounts Receivable, Certified Treasury..., PeopleSoft, Healthcare, Payments, Microsoft Excel, Relationship Management, Customer Service, Electronic Payments, General Ledger, Banking, Process Improvement, Budgets, Accounting, Management

Education
Indiana University Bloomington   1989 — 1993
Economics

Experience
HSBC  June 2013 - Present
Tastefully Simple  February 2012 - Present
Bank of America  June 2003 - Present
Bank Of America Mortgage   June 2003 - May 2013
ATTO Technology  October 2002 - June 2003

Skills
Account Management, Direct Sales, Sales, Management, Customer Service, Banking, Training, Sales Management, Process Improvement, Retail, Team Building, Coaching, Mortgage Lending, Leadership, Refinance, Time Management

Education
Buffalo State College   1995 — 1999
Bachelors, Broadcast Communications

Experience
Bank of America  February 2014 - Present
Bank of America Home Loans  June 2009 - Present
Countrywide Home Loans  2005 - 2008
First Horizon Home Loans  2002 - 2005
Bank of America Mortgage   1988 - 2000
Bank of America  1988 - 2000

Skills
Credit, Refinance, USDA, Underwriting, Credit Analysis, Cross Selling, Consumer Lending, Retail Banking, Mortgage Underwriting, Commercial Lending, Loss Mitigation, Commercial Banking, Mortgage Banking, Mortgage Lending, Sales Management, Small Business Lending, FHA financing, Sales, FHA Financing, Construction Loans, Risk Management, Leadership, Real Estate, Business Development

Education
Georgia State University   1969 — 1973
BBA, Management

Experience
Wells Fargo Residential Valuation Services   September 2009 - Present
Wachovia Mortgage Inc.   February 2001 - March 2009
Bonderov Appraisal   January 2000 - January 2001
Bank of America Mortgage   October 1984 - June 1999

Skills
Appraisals, Mortgage Lending, Loans, Property, Real Estate, Investment Properties, Short Sales, REO, Foreclosures, First Time Home Buyers, FHA, Single Family Homes, Investors, Residential Homes, Sellers, Referrals, Condos, Relocation, Real Estate Transactions

Education
California State University-Bakersfield   1980 — 1982
Bachelor's degree, Business Administration and Management, General

Bakersfield College   1977 — 1980
Associate of Arts (AA), Business Administration and Management, General

Experience
Evans Reality Corp   2005 - Present
Bank of America Mortgage   2010 - 2012
Bank of America Mortgage   2010 - 2012

Skills
Negotiation, Team Building, Customer Service, Sales Management, New Business Development, Sales, Microsoft Word, Contract Negotiation, Automotive, Training, Management, Business Strategy, Marketing, Marketing Strategy

Education
Berea College

Experience
Elementary School  July 2015 - Present
Christian Learning and Daycare Center & After School Program   January 2015 - Present
ChildCare Careers  February 2014 - October 2014
Center for Fathers and Families  December 2009 - October 2014
Bright Horizons Childcare  August 2011 - September 2012
American River College  August 2010 - May 2011
Bank of America Mortgage   April 2006 - July 2009
H&R Block Mortgage  April 2003 - July 2005
Chicago Title  September 2001 - March 2003

Skills
Child Development, Child Advocacy, Parent-Teacher..., Early Childhood..., Preschool, Teaching, Community Engagement, Community Development, Community Outreach, Special Education, Customer Service, Customer Relations, Customer Retention, Customer Satisfaction, Sales, Public Speaking

Education
American River College   2010 — 2014
Associate's Degree, Social Science Teacher Education, 3.6

Experience
First County Bank  July 2014 - Present
Serenity Financial   January 2010 - Present
Bankwell Financial Group, Inc.   October 2012 - July 2014
Bank of America Merrill Lynch  October 2011 - October 2012
First Niagara Bank  April 2010 - October 2011
Bank of America Mortgage   February 2007 - April 2010

Skills
Credit, Underwriting, Financial Risk, Cash Flow, Financial Statements, Credit Analysis, Loans, Portfolio Management, Commercial Lending, Financial Analysis, Cash Management, Credit Risk, Financial Reporting, Finance, Forecasting, Banking

Education
Niagara University   2009 — 2011
MBA, Accounting Concentration

University at Buffalo   2004 — 2008
B.S., Business Administration with concentration in Financial Analysis

Experience
Buffalo Neurosurgery Group   June 2008 - Present
Full Rabbit Records   September 2006 - Present
Bank of America Mortgage   February 2003 - July 2005
Bureau Veritas Quality International   March 2001 - January 2003
ITA, Inc.   May 2000 - February 2001
Brooklyn Museum  June 1998 - April 2000
UMASS Department of Comparative Literature   September 1994 - May 1998

Education
Daemen College   2005 — 2008
MS, Physician Assistant

University of Massachusetts, Amherst   1994 — 1998
BA, Anthropological Film

Experience
Wells Fargo Home Mortgage  March 2013 - Present
U.S. Bank   August 2008 - Present
Benchmark Home Mortgage   November 2007 - January 2008
Bank of America Mortgage   March 2007 - August 2007
Home123 Mortgage - Vancouver, WA………………………….……   January 2003 - March 2007
U.S. Bank   November 2000 - January 2003

Skills
Commercial Lending, Loans, Underwriting, Credit, Credit Analysis

Education
The Ohio State University
Bachelor of Arts (BA), Political Science and Government

The Ohio State University
Bachelor of Arts, Political Science and Government