BCBSM Company
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, MI Founded: 1929 Type of business: Independent Subsidiaries: Blue Care Network of Michigan, Accident Fund,
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BCBSM Employees
Passion Parties August 2009 - Present
ValMark LLC May 2009 - Present
Marksman Landscaping and Snow Removal March 2009 - Present
BCBSM August 2008 - Present
Education
Marygrove College 2002 — 2010
Oakland Community College 2000 — 2003
Business Administration, Business
Cass Technical High School 1991 — 1995
Avocational Music
Genpact - Jawood Healthcare Solutions November 2013 - May 2015
BroadPath Healthcare Solutions August 2012 - November 2012
BroadPath Healthcare Solutions April 2011 - July 2011
BCBSM October 1972 - December 2008
V J Elmore's June 1969 - May 1971
Skills
Training & Development, Supervisory Skills, Telephone Skills, Coaching, Mentoring, Employee Training, Customer Service, Business Analysis, HIPAA, Communication Skills, Analytical Skills, Health Insurance, Microsoft Office, Typing, Training, Insurance, Work at Home Experience, Salesforce, Contactual, Dialsource, Salesforce.com, Medicare, Policy, Medical Coding, Microsoft Excel, Software Documentation, Team Leadership, Claim, Analysis, Managed Care, Access, Process Improvement, Customer Satisfaction, Medicaid, Visio, Customer Retention, Healthcare, Employee Benefits, Call Centers, Team Building, Outlook, Leadership
Education
Wayne State University 1992 — 1994
Interdisplinary Studies
Madonna University 1994 — 1995
Gerontology
WCCC 1977 — 1982
Nursing Education
Fidelity & Guaranty Life September 2013 - April 2015
UnitedHealth Group September 2011 - 2013
WellPoint September 2009 - September 2011
BCBSM 2006 - 2009
Skills
Microsoft SQL Server, SharePoint, SQL, SDLC, Data Warehousing, Visio, T-SQL, Requirements Analysis, Business Analysis, Database Design, SSIS, ETL, Databases, Business Intelligence, Data Warehouse..., Oracle, Information Technology, Vendor Management, Program Management, Process Improvement, Management, Software Development, Enterprise Architecture, Requirements Gathering, Agile Methodologies, C#, .NET
Education
Capitol College 2014 — 2016
Doctor of Science Information Assurance Student, Computer and Information Systems Security/Information Assurance
General Motors global Connected Customer Experience July 2013 - Present
BCBSM March 2002 - July 2013
Blue Cross Blue Shield of Michigan March 2002 - July 2013
Valeo July 1999 - March 2002
Skills
Automotive, Strategic Planning, Cross-functional Team..., Marketing Strategy, Marketing Management, Marketing, Program Management, Marketing Communications, Project Management, Team Building, Leadership, Customer Service, Analysis
Education
Walsh College 2004 — 2009
MBA
Villanova University 2005 — 2007
Masters
Central Michigan University 1986 — 1990
BS
Lee University 1977 — 1981
BA
BCBSM January 2013 - Present
BCBSM 2002 - 2014
BCBSM September 2011 - January 2013
Blue Cross Blue Shield of Michigan 2005 - 2007
Skills
Health Insurance, Employee Benefits, Medicare, Insurance, HIPAA, Claim, Benefits Administration, Healthcare, Vendor Management, Access, Program Management, Business Analysis, Call Centers, Medicare Part D, Software Documentation, Leadership, Business Process..., Customer Service
Education
Central Michigan University
Bachelor of Science (BS), Organizational Administration
Davenport University
Associate Degree, Computer Networking
Blue Cross Blue Shield of Michigan November 2001 - Present
BCBSM November 2001 - January 2011
Skills
Adobe Creative Suite, Logo Design, Mac, User Interface Design, Illustration, Captivate, Branding, Multimedia, Video Production
Education
College for Creative Studies 1998 — 2000
Graphic Communications/ Illustration, Illustration
Detroit Medical Center August 2014 - Present
Self Employed October 2009 - 2014
BCBSM 1978 - 2009
Skills
Data Analysis, Financial Accounting, Auditing, 1099 Preparation, Microsoft Excel, Access, Accounts Receivable, Accounts Payable, Accounting, Insurance, Account Reconciliation, Spreadsheets, Financial Analysis, Financial Reporting, PeopleSoft, General Ledger, Analysis, Employee Benefits, Process Improvement, Health Insurance, HIPAA, Medicare, Business Analysis, Call Centers, Visio, Leadership, Customer Service, Business Process..., Budgets, Vendor Management, Human Resources, Training, Team Building, Microsoft Word, Managed Care, Healthcare, Medicaid, Customer Satisfaction, HMO, Claims Resolution, Medicare Part D, Claim, Claim Investigation, Claims Handling, Claims Management, Health Savings Accounts, Reinsurance, Disability Insurance, Workers Compensation, Term Life Insurance
Education
University of Phoenix 2004 — 2007
Bachelor of Science, Health Care Management, 3.7
WCCC-District 1981 — 1983
Associate in Business, Business Administration and Management, General, 3.0
Highland Park Community College 1976 — 1978
Associate of Science, Pre Engineering, 3.8
Pershing High
High School, Business Coop, 2.0
Henry Ford Community College
davison elementary
davison elementary
IHS Automotive - Driven by Polk May 2014 - Present
BCBSM 2013 - 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Skills
Oral & Written..., Works well in a team, Project Planning, Highly detail oriented, Meticulous, Adobe Creative Suite, Innovativeness, Implementer, Highly personable, Charismatic Leadership, Superior Work Ethic, Windows & Mac operating..., Prezi, Resiliency, High Analytical Skills, Always Punctual, Positive Team Player, Work Well Independently, Learning Quickly, Dependable Team Player, Public Speaking, Communication, Microsoft Word, Microsoft Office, PowerPoint, Sales, Research, Customer Service, Leadership, Teamwork, Time Management, Social Media, Management, Event Planning, Social Networking, Facebook, Microsoft Excel
Education
Hampton University 2011 — 2015
BS, Business Administration with a focus in Marketing, Senior
BCBSM Registered Nurse Case ManagerBlue Care NetworkJune 1987 - April 1997
Skills
Health Savings Accounts, Strategic Planning, Brokers, Health Insurance, Insurance, Management, Healthcare, Benefits Administration, Underwriting, Managed Care, Disability Insurance, Process Improvement, Employee Benefits, Medicaid, HIPAA, Account Management, Medicare, Sales Management, HMO, Leadership, Change Management, Claim, Team Building, Medicare Part D, Group Medical, Health Care Reform, Sales
Education
Ferris State University
Nursing, Healthcare Administration
MRM//McCann 2012 - 2015
Wellness & Prevention, Inc. 2010 - November 2012
Wellness & Prevention, Inc. 2008 - 2010
HealthMedia (acquired by Johnson & Johnson 2008) 2008 - 2008
Bcbsm 2005 - 2008
The Judge Group 2004 - 2005
Kmart Corporation 2000 - 2004
Kmart Corporation 1997 - 2000
Kmart Corporation 1996 - 1997
American Community Mutual Insurance Company 1995 - 1996
Skills
Databases, REST, Agile Methodologies, SQL, Java, Unix, Web Services, Requirements Analysis, XML, Visio, Microsoft SQL Server, C#, Troubleshooting, Business Analysis, Integration, .NET, SOAP, JavaScript, Java Enterprise Edition, SDLC, Information Technology, Technology Solutions, Application Architecture, Service Oriented..., Process Improvement, Software Development, Oracle, SOA, Management, Tomcat, Enterprise Software, Project Management
Education
Davenport University
Bachelor's degree, Computer Science Databases
Henry Ford Community College
Associate's degree, Computer Science
Conifer Holdings, Inc. June 2015 - Present
Blue Cross Blue Shield of Michigan November 2014 - January 2015
Lau & Lau Associates, LLC May 2014 - July 2014
Allstate April 2013 - February 2014
BCBSM August 2006 - January 2012
Meadowbrook Insurance Group February 1999 - February 2005
Amerisure Insurance 1994 - 1996
American Community Mutual Insurance Company 1986 - 1988
Skills
Insurance, Health Insurance, Access, Analysis, Customer Service, Employee Benefits, Risk Management, Data Analysis, Process Improvement, Underwriting, Microsoft Excel, Claim, Financial Analysis, PeopleSoft, Accounting, Financial Reporting, Liability, Team Building
Education
Eastern Michigan University 2009 — 2013
working towards Bachelors, Business Administration
Oakland Community College 1984 — 1987
Associates, Business Administration
Lutheran Social Services of Michigan June 2014 - July 2015
Ford Motor Company April 2012 - March 2013
Kelly Services April 2012 - March 2013
Beachbody 2010 - 2013
BCBSM December 2009 - August 2010
The Epitec Group January 2008 - August 2010
Ford Motor Company January 2008 - December 2009
Oakwood Hospital & Medical Center April 2005 - July 2006
CareTech Solutions January 2005 - July 2006
Compuware July 2000 - November 2005
Skills
Applicant Tracking..., Vendor Management, Talent Acquisition, COBOL, DB2, JCL, Mainframe, SharePoint, Endeavor, Databases, Disaster Recovery, Testing, Fileaid, Access, IMS DB/DC, SDLC, Technical Recruiting, Troubleshooting, Sourcing, Data Warehousing, Networking
Education
American InterContinental University 2005 — 2005
Masters, Information Technology
Northwood University 1990 — 1992
Bachelors, Information Technology
Northwood University 1990 — 1992
Bachelors, Business Management
Northwood University 1988 — 1990
Associates, Information Technology
Northwood University 1988 — 1990
Associates, Business Management
Detroit Alumni Chapter/Kappa Alpha Psi Fraternity, Inc. May 2015 - Present
Jonathan Kinloch Show November 2014 - Present
KATS Radio January 2013 - November 2014
BCBSM March 2010 - January 2013
EMU Alumni Association Board of Directors April 2004 - May 2011
Blue Care Network September 1997 - February 2010
Skills
Excellent analytical..., Organizational..., Problem Solving, Exceptional verbal, Oral & Written..., Written & Oral..., Written Correspondence, Self-starter, Understanding of..., Comfortable working..., Meet Deadlines, Analytical Skills, Policy, Human Resources, Leadership, Program Development, Leadership Development, College Recruiting, Conflict Resolution, Recruiting, Community Outreach, Talent Acquisition, Training, Staff Development, HIPAA, Organizational..., Blogging, Public Speaking, Time Management, Program Management, Call Centers, Building Relationships, Critical Thinking, Government, Labor Relations, People Skills, Coaching, System Administration, Applicant Tracking..., Nonprofits, Benefits Administration, Management, New Business Development, FMLA, Strategic Planning, Managed Care, Teamwork, Talent Management, Interviews, Employee Benefits
Education
Cranbrook Horizons Upward Bound 1978 — 1982
Cranbrook Horizons Upward Bound
Eastern Michigan University
Bachelor's degree, Health/Health Care Administration/Management
BCBSM January 1993 - Present
Skills
Cisco ASA Firewalls, Cisco ACE load balancers, Cisco 6500 switches, Cisco 3750 switches, Configure site to site..., Cisco CCNP, Cisco Nexus switches, Cisco Technologies, Switches, Configure, Firewalls, Cisco Nexus, Data Center, ASA, Cisco Certified, Network Engineering, Security, Network Design, Disaster Recovery, Active Directory, DNS, Cisco Routers
Education
Central Michigan University
Bachelor of Science (B.S.), Computer Science
Blue Cross Blue Shield of Michigan 2013 - Present
Blue Cross Blue Shield of Michigan 2011 - 2012
BCBSM May 2009 - 2011
Youngsoft Inc 2007 - 2009
Geometric Americas, Inc. July 2004 - 2007
Geometric Ltd. 2000 - 2007
Skills
Software Project..., Solution Architecture, Vendor Management, PMP, Program Management, SOA, Business Analysis, SDLC, Requirements Analysis, Project Management, Software Development, Integration, Six Sigma, Cloud Computing, MS Project, Product Development, Management, Agile Project Management, Global Delivery, Business Process, PMO, Outsourcing, SQL, Requirements Gathering, Cross-functional Team..., Management Consulting, Oracle, Team Leadership, Quality Assurance, CRM, Pre-sales, Business Transformation, ERP, Business Process..., IT Strategy, Business Intelligence, Agile Methodologies, Testing, Analytics, Change Management, Project Portfolio..., Process Engineering, Enterprise Architecture, Product Management, Project Delivery, ITIL, Team Management, Visio, Process Improvement, Resource Management
Education
Birla Institute of Technology 2002 — 2004
Master's Degree
Indian Institute of Technology, Kanpur 1996 — 2000
Bachelor's Degree
Horizon Blue Cross Blue Shield of New Jersey 2014 - 2015
CareFirst BlueCross BlueShield March 2012 - November 2012
Saras America June 2011 - March 2012
NASCO May 2011 - July 2011
BCBSM January 2008 - May 2011
Blue Cross Blue Shield of Michigan 2006 - 2011
BCBSM January 2006 - January 2008
Skills
Business & Systems..., Business Process, HIPAA, Healthcare, Insurance, Management, Business Analysis, Vendor Management, Requirements Analysis, Business Intelligence, Visio, Process Improvement, SDLC, Healthcare Information..., PMP, Program Management, Software Documentation, Resource Management, Integration, EDI, MS Project, Requirements Gathering, Business Requirements, SharePoint, User Acceptance Testing, Software Project..., Testing, Analysis, Data Warehousing, IT Strategy
Education
Macomb Community College 2012 — 2012
Health Information Technology (HIT) - Implementation Management, Plan Management & Lead/Health IT
London Metropolitan University 2001 — 2003
Masters, Digital Communication & Networks, Business Administration
Osmania University / Vishwa Bharati 1996 — 1998
Masters, MBA
Converge Coaching July 2015 - Present
William Valler Healthcare Consulting 2008 - Present
St Marys of Michigan 2003 - 2007
MedImpact 2000 - 2003
BCBSM 1995 - 2000
United Healthcare 1989 - 1995
Skills
Healthcare, PBM, Managed Care, Medication Therapy..., Pharmacy Benefit..., Medicare, Medicaid, Medicare Part D, Pharmacy, Clinical Research, Healthcare Industry, Health Policy, Disease Management, HIPAA, Insurance, Pharmacists, Pharmaceutical Industry, Healthcare Consulting, Healthcare Management, HMO, Informatics, Health Insurance, Process Improvement, Utilization Management, Provider Relations, PPO, Healthcare Information..., Pharmacy Automation, Hospitals, Health Care Reform, Oncology, Revenue Cycle, Diabetes, Health Economics, Long-term Care, Outcomes Research, Clinical Pharmacology, Cardiology, Physician Relations, Medicine, Medicaid Managed Care, 340B, Patient Outcomes, Neurology, Home Infusion, Medical Billing, Pharmacoeconomics, Network Development, Quality Improvement, Infectious Diseases
Education
Central Michigan University
MSA, Healthcare Administration
Ferris State University
BS Pharmacy, Pharmacy
Blue Cross Blue Shield of Michigan December 2014 - Present
NIST Big Data Security and privacy subgroup 2013 - Present
Various Community Colleges April 2013 - Present
GE April 2014 - November 2014
GE January 2011 - April 2014
General Electric May 2010 - January 2011
IBM June 2001 - May 2010
Trillium Teamologies May 1999 - June 2001
BCBSM May 1996 - May 1999
Skills
CISSP, ITIL Certified, Information Security..., Information Security, PCI DSS, Business Continuity, Disaster Recovery, CISA, IT Audit, Vulnerability Assessment, Computer Security, COBIT, Vulnerability Management, CEH, Security, Security Architecture..., ISO 27001, Network Security, Computer Forensics, GLBA, Information Technology, Governance, Security Audits, Teaching, Data Security, SDLC, ITIL
Education
Walsh College 2004 — 2005
MSBIT
University of Detroit Mercy 1995 — 2002
BSCIS
Henry Ford Community College 1988 — 1994
ASCIS
Cass Technical High School 1976 — 1980
High School
General Motors January 2013 - Present
NDeX June 2010 - January 2013
BCBSM June 2009 - June 2010
Kelly Services Inc. May 2006 - November 2008
Bank of America October 1997 - May 2006
Fanuc Robotics October 1996 - October 1997
EDS June 1994 - October 1996
Skills
Business Analysis, Requirements Analysis, Business Process, Customer Relations, Problem Solving, Testing, Analysis, Business Intelligence, Troubleshooting, Vendor Relations, Process Improvement, Business Requirements, Vendor Management, Requirements Gathering, Documentation, Requirements Management, Data Analysis, Software Project..., Business Process..., Software Documentation, Project Management, Databases, Salesforce.com, SDLC
Education
Davenport University 1997 — 2000
Bachelors, CIS \ Business Mgt.
Baker College of Auburn Hills 1993 — 1997
Associate CIS\Acct, CIS
BCBSM May 2000 - Present
Skills
Managed Care, HIPAA, Insurance, SDLC, Software Documentation, Strategic Planning, Quality Assurance, Microsoft Office, Coaching, Training, Leadership, Analysis, Requirements Analysis, Business Intelligence, Team Building, Claim, Project Management, Sales, Management, Communication, Risk Management, Writing, Program Management, Hospitals
Education
Central Michigan University 2015 — 2017
Master’s Degree, Health/Health Care Administration/Management
Marygrove College 2009 — 2014
Certificate in Forensic Science/B.A. In English with a Concentration in Professional Communications, English Language and Literature/Letters; Criminal Justice
Wayne County Community College District 1997 — 2000
Associate's degree, Engineering
Pegasystems October 2014 - Present
Perficient November 2010 - October 2014
JAZAB Consulting March 2009 - November 2010
AgilePath Corporation August 2007 - February 2009
MomentumSI November 2006 - August 2007
BCBSM May 2005 - October 2006
BEA Systems May 2000 - May 2005
W.W. Grainger November 1998 - May 2000
TSI International Software / Mercator March 1998 - November 1998
Bell Sygma June 1995 - March 1998
Skills
Solution Architecture, Integration, Enterprise Software, EAI, Web Services, Java Enterprise Edition, Agile Methodologies, Middleware, Application Architecture, IT Strategy, Weblogic, Business Process, ESB, Software Development, SOA, SDLC, SOA Governance, Java, UML, Oracle, XML, Oracle Fusion Middleware, Oracle SOA Suite, Struts, Cloud Computing, Requirements Analysis
Education
Champlain College 2011 — 2014
MSc, Computer Science
Université de Sherbrooke 1990 — 1994
BSc, Computer Science
Collège militaire royal of Saint-Jean 1983 — 1986
College degree, Sciences and Engineering
BCBSM March 2010 - Present
One Algorithm January 2006 - July 2008
Education
International Technological University 2008 — 2010
MBA
Lighthouse Insurance Group October 2011 - Present
Priority Health February 2004 - October 2011
BCBSM January 1995 - February 2004
Universal Standard Medical Laboratories January 1990 - January 1995
United States Navy December 1986 - December 1989
Skills
Health Insurance, Account Management, Benefits Administration, Customer Service, Dentistry, Disability Insurance, Employee Benefits, HIPAA, Health Savings Accounts, Healthcare, Insurance, Managed Care, Medicaid, Medicare, Sales, Self-funded, Underwriting
Education
Davenport University 1991 — 1994
BS, Business Management
JJ Enterprises, Inc. May 2010 - Present
BCBSM January 2007 - May 2010
Crain Communications April 2004 - April 2006
Detroit Newspapers 1981 - 2004
Skills
Leadership, Program Management, Project Management, Project Planning, Customer Service, Microsoft Word, PowerPoint, Coaching, Editing, Change Management, Management, Analysis, Budgets, Training, Process Improvement, Strategic Planning, Marketing, Nonprofits, Public Speaking, Microsoft Office, Team Leadership, Public Relations, Marketing Strategy, Social Media Marketing, Fundraising, Staff Development, Social Media, Outlook, Event Planning, Social Networking, Marketing Communications, Microsoft Excel, Advertising, Sales Management, Event Management, Teaching, New Business Development, Time Management, Leadership Development, Market Research, CRM, Organizational..., Team Building, Business Planning, Administration
Education
Grand Canyon University 2012 — 2014
Master of Education (MEd), Special Needs, A
Wayne State University 1973 — 1981
BS, Business Administration
St Hedwig
Ascension Health July 2005 - Present
BCBSM 1979 - 2004
Education
Lawrence Technological University 2000 — 2003
Masters, Information Systems
Central State University 1972 — 1976
B.A, Sociology, minor in Bus Adm
BCBSM
Skills
Business Analysis, SharePoint, Project Management, Microsoft Office, Training, SDLC, Microsoft Excel, Access, Databases
Education
Central Michigan University
Bachelor of Science (B.S.), Community Development
Berkley School District June 2015 - Present
Berkley Downtown Development Authority 2001 - Present
Michael Willoughby & Associates - Architects July 1995 - Present
LTU Architecture Alumni Cabinet 2006 - 2010
AIA Detroit House Tour Committee 1995 - 1996
CBI 1988 - 1995
Giffels, Hoyem, Basso 1986 - 1988
Giffels 1984 - 1986
BCBSM 1983 - 1984
Skills
Renovation, Retail, Historic Preservation, Architecture, AutoCAD, Microsoft Office, Architectural Design, Green Building, Construction, Submittals, Sustainable Design, Construction Drawings, Residential Homes, Comprehensive Planning, Design Research, Urban Design, Architectural Drawings, Residential Design, Mixed-use, Architectures, Adaptive Reuse
Education
Lawrence Technological University 1979 — 1983
BSArch, Architecture
Camelot Venture Group February 2014 - Present
CSC January 2012 - January 2014
Siemens PLM Software April 2011 - February 2012
BCBSM April 2010 - April 2011
MTN Uganda September 2007 - February 2009
Skills
Business Intelligence, Data Warehousing, Pentaho Data..., Python, Informatica, SQL, PostgreSQL, Pentaho Analyzer, Schema Work Bench, Pentaho Architect, OLAP, SSIS, Databases, MDX, SSRS, MongoDB, Microsoft SQL Server, T-SQL, Business Objects, PL/SQL, MySQL, SDLC, Oracle, Business Analysis, Business Intelligence..., SharePoint, Analytics, Data Migration, Analysis Services, Unix, Service Oriented..., iWay Service Manager, iWay Data Quality, iWay Data Migrator
Education
Setfocus, LLC 2011 — 2012
Microsoft Business Intelligence
Makerere University 2004 — 2006
MSC, Computer Science
Makerere University 2000 — 2003
BSC, Statistics
Blue Cross Blue Shield of Michigan April 2015 - Present
Blue Cross Blue Shield of Michigan March 2014 - April 2015
BCBSM September 2012 - March 2014
Skills
Process Improvement, Analysis, Microsoft Office, Risk Management, Microsoft Excel, Visio, Team Building, Requirements Analysis
Education
Walsh College of Accountancy and Business Administration 2012 — 2015
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Macomb Community College 2002 — 2011
Associate of Arts (AA), General Studies
Practical Defense Instruction, LLC January 2012 - Present
BCBSM September 2010 - Present
Blue Care Network/BCBSM of Michigan October 1998 - September 2010
Affiliates in Urology January 1992 - October 1998
Family Physicians Group January 1990 - December 1991
Skills
Process Improvement, HIPAA, Health Insurance, Healthcare, Insurance, Managed Care, Business Analysis, Healthcare Information..., Medicare, Strategic Planning, Vendor Management, EDI, Management, Project Management
Education
Central Michigan University 2007 — 2010
MSA, Leadership, Graduated with GPA of 3.97
Davenport University 1994 — 1998
BBA, Health Administration
Franklin High School
MSX International April 2014 - Present
VPSI, Inc August 2001 - Present
BCBSM 1991 - 1999
City Disposal Systems, Inc. 1986 - 1988
Skills
Transportation..., ADP Payroll, Transportation, Fleet Management, Transportation Planning, Human Resources, Public Transport, Payroll, Operations Management, Contract Management, Policy, Hiring, Logistics, Team Building, Budgets, Customer Satisfaction, Management, Contract Negotiation, Leadership, Recruiting, Training, Proposal Writing, Program Management, Employee Relations, Government, Account Management, Strategic Planning, Negotiation, Employee Benefits, Organizational..., Administration, Customer Service, Analysis, Sales, Performance Management, Outlook, Forecasting, Strategy, New Business Development, Business Development, Event Management, Sustainability, Invoicing, Project Management, Team Leadership, Project Planning, Change Management, Event Planning, Process Improvement
Education
Central Michigan University
Bachelors, Administration
Grosse Pointe North High School
HS Diploma, General Academics
University of Phoenix May 2008 - Present
BCBSM August 1996 - Present
Macomb Community College 2011 - 2011
Skills
Microsoft Office, Microsoft Excel, Team Building, Public Speaking, Management, PowerPoint, Educational Leadership, Healthcare, Hospital Reimbursement
Education
Walsh College of Accountancy and Business Administration 2007 — 2008
Graduate Certificate, Finance
Central Michigan University
Masters of Science, General Administration
EDS, an HP company November 2007 - Present
Hewlett-Packard 2007 - Present
HP 2007 - Present
HP Enterprise Services 2007 - Present
BCBSM January 1995 - June 2007
Skills
SharePoint, SDLC
Education
Eastern Michigan University 1982 — 1990
Bachelors, Technical Writing
Michigan Department of Natural Resources March 2013 - Present
State of Michigan February 2009 - September 2012
BCBSM May 2004 - December 2008
Budco 2001 - 2004
Skills
Process Improvement, Insurance, Team Building, Healthcare, HIPAA, Healthcare Management, Data Analysis, Policy, Program Management, Training, Management, Customer Service, Public Speaking, Strategic Planning, Leadership, Microsoft Office
Education
Walden University
Doctor of Philosophy (PhD), Public Health, 4.0
Central Michigan University 2002 — 2004
Master, Health Service Administration
Blue Cross Blue Shield of Michigan July 2010 - Present
BCBSM July 2010 - October 2013
Great Expressions Dental Centers 2006 - 2009
Health Care Solutions 1997 - 2003
ComfortCare of Michigan 1995 - 1997
ADCO Circuits 1990 - 1992
Skills
Programming, SQL, Windows Server, Automation, VB.NET, SAS programming, SAS Base, SQL*Plus, PL/SQL, Microsoft SQL Server, Oracle, T-SQL, Software Documentation, Access, Healthcare, Microsoft Office, MS Project, SharePoint, Databases
Education
Cleary University 1999 — 2002
Associate's degree, Management of Information Technology
Michigan State University 1982 — 1983
Kalamazoo College 1981 — 1982
Fountain of Wellness, LLC May 2011 - Present
Fountain of Wellness LLC May 2011 - Present
McCourtie Herbal Health June 2006 - Present
McCourtie Herbal Health April 2005 - Present
Independent Herbalife Distributor 2005 - Present
BCBSM March 1993 - May 2006
Skills
Wellness Coaching, Weight Loss Coaching, Increased Energy, Overall Wellness, Weight Gain, Wellness, Lifestyle Coaching, Nutrition, Event Planning, Weight Management, Public Speaking, Weight, Sports Nutrition, Customer Service, Training, Recruiting, Leadership Development, Human Resources, Nutritional Counseling, Team Building, Fitness, Supplements, Wellbeing, Coaching, Lifestyle, Personal Development, Leadership, Home Based Business, Network Marketing, Sports, Small Business, Nutrition Education, Corporations, Fitness Training, Personal Training, Holistic Health, Healing, Skin Care, Entrepreneurship, Weight Training, Stress Management, Relaxation, Time Management, Health Education, Motivational Speaking, Stress, Employee Wellness, Strength Training, Social Networking
Education
Lansing Community College 1989 — 1991
Assoc. Bus. Adm. Asst., Business
Great Lakes Christian College 1978 — 1979
Referral Institute
Urban Science January 2012 - Present
Organic September 2010 - January 2012
Fast Switch January 2010 - September 2010
BCBSM September 2009 - December 2009
IBM Global Business Services February 2006 - May 2009
IBM Global Business Services January 2005 - February 2006
IBM Global Business Services May 2003 - January 2005
IBM Global Business Services February 2003 - May 2003
IBM Global Business Services May 2002 - February 2003
IBM Global Business Services March 2002 - May 2002
Skills
SDLC, Project Management, ETL, Software Development, JAD, Software Project..., Change Management, Business Analysis, MS Project, Vendor Management, Visio, Requirements Analysis, Business Intelligence, Requirements Gathering, SharePoint, Software Documentation, Business Requirements, Testing, Cross-functional Team..., Process Improvement, Data Warehousing, Oracle, Analysis, User Acceptance Testing, Microsoft Project
Education
Eastern Michigan University
MS, Information Systems
Eastern Michigan University
BBA, Information Systems
Oakland Community College
Associate, Liberal Arts (Major: Graphic Design)
BCBSM February 2013 - Present
Jawood Professional Consulting Services BCBSM (Detroit, MI) September 2012 - February 2013
Wells Fargo Home Mortgage January 2011 - June 2012
PNC February 2010 - December 2010
Comerica Bank May 2006 - February 2009
Comerica Bank November 2002 - April 2006
Skills
Planning, prioritizing..., Time management, self..., Motivation and..., Communication skills,..., Building trust, empathy..., Performance planning,..., Good communication and..., The ability to conduct..., Very comfortable..., Q&A, Time Management, Leadership, Customer Service, Training, Software Documentation, Sales, Instructor-led Training, Communication Skills, Employee Training, Coaching, Banking, Training Delivery, Mortgage Lending, Leadership Development, Flexibility, Adaptability, Change Management, Budgets, Call Centers, Customer Satisfaction, Consulting, PowerPoint, Team Building, SharePoint, Management, Recruiting, Performance Management, Employee Relations, Operations Management, Organizational..., Teamwork, Needs Analysis, Team Leadership, Microsoft Excel, Process Improvement, Human Resources, Workshop Facilitation, Troubleshooting
Education
Cornerstone University 2014 — 2015
Bachelor's in Science and Business Administration
University of Detroit Mercy 2005 — 2009
Business Finance
Butler University 1994 — 1996
None, Non-Professional General Legal Studies (Undergraduate)
BCBSM October 2008 - Present
Education
Duke University 1979 — 1982
BS
Kinnelon HS 1974 — 1978
IdealTraits June 2015 - Present
General Motors - OnStar July 2013 - July 2014
General Motors - OnStar October 2012 - July 2013
General Motors - OnStar October 2011 - October 2012
General Motors - OnStar April 2011 - October 2011
General Motors - OnStar January 2011 - April 2011
BCBSM July 1990 - August 1996
Skills
•Word processing, •Advanced Excel..., •Medical terminology, •Accurate and detailed, •Articulate and..., •Dedicated team player, •Database management, •Maintains..., •Works well under..., Continuous Improvement, Public Speaking, Automotive, Program Management, Leadership, Product Development, Strategy, Process Improvement, Team Leadership, Change Management, Training, Event Management, Budgets, Team Building, Customer Service, Sales, New Business Development, Cross-functional Team..., Social Media, Sales Management
Education
Oakland Community College 2012 — 2014
EMD, Emergency Medical Dispatch
Macomb Community College 1983 — 1984
Bus Admin, 3.8
Blue Cross Blue Shield Association September 2007 - Present
BCBSM 2007 - Present
Blue Cross Blue Shield of Michigan 2007 - Present
AIM Inspections January 2007 - September 2007
Urban Science 2003 - 2006
Education
Michigan State University 1990 — 2005
BCBSM manager EDI systemsBCBSM2001 - 2012
Blue Cross Blue Shield of Michigan 2001 - 2009
Education
Eastern Michigan University 1990 — 1994
BCBSM April 2010 - October 2010
University of California, San Francisco 2004 - 2009
Levi Strauss & Co. November 2002 - April 2004
Halliburton 2000 - 2003
Ameritech November 1969 - December 1999
Education
Madonna University
Business Administration
BCBSM Solutions ArchitectBlue Cross Blue Shield2002 - Present
Blue Cross Blue Shield Michigan 1991 - Present
Blue Cross Blue Shield, MI 1991 - Present
Blue Cross Blue Shield of Michigan 2014 - 2014
Blue Cross Blue Shield of Michigan 2014 - 2014
Blue Care Network 2002 - 2003
Skills
Solution Architecture, Architectures, Integration, Requirements Analysis, Enterprise Architecture, SDLC, SOA, EDI, Architecture, OOAD, Agile Methodologies, System Architecture, IT Strategy, Cognos, Software Development, Ant, Databases, XML, DB2, Application Architecture, HTML, Vendor Management, Business Analysis, JSP, Business Process, Web Services, Java, Visio
Education
Davenport University 2002 — 2007
Bachelor’s Degree, eBusiness, 4.0
Programming and Systems, Inc 1989 — 1990
Technical Certification, 4.0
BCBSM April 1985 - Present
Blue Cross Blue Shield of Michigan 1982 - Present
Education
Eastern Michigan University 1979 — 1981
Schoolcraft College 1975 — 1978
Associate in Arts, math
Great-West Financial September 2009 - Present
Chrysler October 2001 - August 2009
DaimlerChrysler 2001 - August 2009
BCBSM December 2006 - April 2007
Ajilon 2002 - 2007
Dillards August 2000 - November 2001
Tata Consultancy Services January 1997 - August 2000
GE Plastics 1999 - 2000
Sagar Soft July 1995 - January 1997
Skills
SDLC, Integration, SOA, IT Strategy, Software Development, Solution Architecture, Java Enterprise Edition, Project Management, UML, Disaster Recovery, Java, Business Process, Security, Management, Architecture, Program Management, PMP, Software Project..., Requirements Analysis, Business Analysis, FileNet, Salesforce.com, Adobe LiveCycle, IBM BPM, BPMN, ibm case manager, business spaces, Websphere, Governance, Business Intelligence, Resource Management
Education
Karnatak University 1990 — 1994
Bachelor of Engineering (B.E.), Electronics & Communication
Karnatak University
Ford Motor Company February 2012 - Present
General Motors August 2007 - December 2011
BCBSM 2005 - 2007
Blue Cross Blue Shield of Michigan October 2003 - 2005
GM 1998 - 2003
Detroit Edison 1996 - 1998
Fedex 1996 - 1996
Skills
Enterprise Architecture, SOA, SDLC, Solution Architecture, IT Strategy, Program Management, Integration, Technical Leadership, ITIL, Agile Methodologies, Process Engineering, EAI, Websphere, Data Warehousing, Requirements Analysis, Business Intelligence, Java Enterprise Edition, Oracle, Unix, Data Modeling, Software Development, Business Process, ETL, SharePoint
Education
Wayne State University 1994 — 2001
Masters of Art, Computer Science
Andhra University 1990 — 1994
Bachelors of technology, Chemical engineering
HOC School Rasayani
SFS School, Tanuku
BCBSM June 2005 - Present
BCBSM May 2007 - June 2008
Global Crossing 1999 - 2005
Guardian Industries 1985 - 1990
Skills
SDLC, Project Delivery, Vendor Management, Health Insurance, Budgets, PMO, Business Analysis, Program Management, Process Improvement, Human Resources, Visio, MS Project, Requirements Gathering, IT Strategy, Business Process, PMP, Customer Service, Software Documentation, Business Intelligence, Business Requirements, Change Management, Enterprise Architecture, Analysis, Insurance, Risk Management, Business Process..., Project Portfolio..., Leadership, HIPAA, Management
Education
Ferris State University 1974 — 1979
BS, Data Processing
Paw Paw High School 1970 — 1974
Comerica September 2005 - Present
Comerica Bank 2010 - 2010
Comerica Bank 2005 - 2008
Compuware 1998 - 2005
BCBSM 2002 - 2003
CES 1995 - 1998
Ford Motor Company 1993 - 1995
Skills
Banking, SDLC, Vendor Management, Business Analysis, Requirements Analysis, Project Planning
Education
Central Michigan University
Bachelor's degree, Business Administration and Management, General
Comerica Bank January 2013 - Present
Flagstar Bank July 2012 - December 2012
Ally Financial Inc. July 2011 - July 2012
Trinity Health November 2010 - September 2011
Entertainment Publications March 2010 - January 2011
BCBSM August 2009 - February 2010
Navistar October 2008 - August 2009
Halo Group November 2006 - September 2008
EDS, an HP company 2006 - 2008
Chrysler LLC 1984 - 2007
Skills
Technical Leadership, Certified Project..., Program Management, Management, Leadership, Change Management, Integration, PMP, PMO, SDLC, Vendor Management, Visio, MS Project, Process Improvement, Software Project..., Business Analysis, Cross-functional Team..., Project Portfolio..., SharePoint, Requirements Analysis, Project Delivery, Requirements Gathering, Business Process...
Education
University of Phoenix 2003 — 2005
MBA, Global Managment
Project Managment Institute 2003 — 2003
PMP, Project Management Methodology
Georgetown University 2001 — 2003
Certificate, Information Technology Project Managment
Davenport University 1993 — 1995
BA, Business Administration
MedWell Health Solutions, LLC July 2015 - Present
Biomed Specialty Pharmacy 2009 - July 2015
BCBSM February 2008 - 2009
Ortho Biotech August 2007 - February 2008
Johnson & Johnson 2007 - 2008
Ortho Biotech January 2007 - August 2007
Ortho Biotech May 2006 - December 2006
Ortho Biotech/Rugers University June 2005 - April 2006
Skills
Managed Care, Pharmacy Benefit..., Pharmaceutical Industry, Biotechnology, Business Development, Business Planning, Business Strategy, Cardiology, Clinical Development, Clinical Research, Competitive Analysis, Cross-functional Team..., Health Economics, Healthcare, Healthcare Management, Market Research
Education
Stanford University 2015 — 2016
Genetics and Genomics Certificate
Creighton University 2001 — 2005
Doctor of Pharmacy, Pharmacy
Creighton University 2001 — 2005
Master of Business Admin, Business
Rutgers, The State University of New Jersey-New Brunswick
Adjunct Faculty
University of South Florida
Master, Metabolic and Nutritional Medicine
RouteOne August 2014 - Present
RouteOne June 2011 - August 2014
BCBSM November 2009 - June 2011
Borders June 2009 - November 2009
ACN August 2007 - July 2008
FMF Capital LLc September 2005 - July 2007
ABN AMRO April 2003 - September 2005
Skills
Testing, Agile Methodologies, SDLC, Quality Assurance, Quality Center
Education
Kakatiya University
Kakatiya University
B.Tech
Arrow Strategies Test Lead - Benefit File Heath Care ReformBCBSM / Arrow StrategiesJune 2013 - Present
Arrow Strategies October 2006 - Present
BCBSM 2011 - 2012
BCBS Michigan 2006 - 2009
Computer Methods Corporation 1998 - 2003
Skills
SDLC, Agile Methodologies, DB2, Visio, Requirements Analysis, Software Project..., SharePoint, Requirements Gathering, Mainframe, COBOL, Testing
Education
Eastern Michigan University 1987 — 1992
Ball State University 1980 — 1985
B.S., Finance and Computer Science
BCBSM January 2010 - Present
RouteOne December 2008 - April 2010
RouteOne December 2003 - December 2008
Blue Cross Blue Shield of Michigan June 1998 - December 2003
Education
Lawrence Technological University
BCBSM January 2011 - Present
Education
Michigan State University - The Eli Broad College of Business 2007 — 2009
MBA, Human Resource Management
Boston University 1994 — 1997
B.A., Political Science
HealthPlus of Michigan November 2013 - Present
HealthPlus of Michigan December 2012 - November 2013
Blue Cross Blue Shield of Michigan February 2008 - November 2012
BCBSM January 2007 - February 2008
BCBSM January 2001 - December 2006
Blue Cross Blue Shield of Michigan June 1998 - December 2001
Bank One February 1998 - June 1998
Bank One July 1993 - January 1998
First Chicago NBD January 1990 - June 1993
Genesee NBD Bank October 1988 - December 1990
Skills
Coordination of Benefits, Medicare Part D, Medicare, Insurance, Health Insurance, HIPAA, Process Improvement, Medicaid, Healthcare, Provider Relations, Managed Care, Call Center, Team Building, Visio, Cross-functional Team..., Coaching, Vendor Management, Process Engineering, Project Portfolio..., Program Management, Change Management, Claim, Business Process..., Customer Service, Healthcare Management, Analysis, Claims Management, Health Policy, Access, Project Management, Strategic Planning, Leadership, Business Process, Management, Outlook, Business Analysis, Data Analysis, Budgets, Call Centers, Employee Benefits, Christian Ministry, Ministering, Healthcare Industry, Long-term Care, Human Resources, Software Documentation, Policy, HMO, Theology, Music Ministry
Education
Ashland University 2008 — 2015
MDIV, Spiritual Formation, 3.8
Wiley College 1983 — 1987
BS, Business Administration, 3.2
Strategic Staffing Solutions May 2007 - Present
Strategic Staffing Solutions July 2006 - Present
Strategic Staffing Solutions Inc July 2006 - Present
BCBSM 2006 - 2010
Infosys Technologies Ltd 2000 - 2006
Skills
SDLC, Requirements Analysis, PMP, Business Analysis, Business Intelligence, Visio, Software Project..., Program Management, Enterprise Architecture, Project Management, Vendor Management, Agile Methodologies, Solution Architecture, Integration, Process Improvement, Microsoft SQL Server, Requirements Gathering, Web Services
Education
Gujarat University 1996 — 2000
Bachelor of Engineering (B.E.), Chemical Engineering
Blue Cross Blue Shield of Michigan March 2011 - Present
BCBSM 2011 - Present
Comerica Bank March 2009 - March 2011
Comerica Bank January 2006 - December 2007
Strategic Staffing May 1999 - March 2001
Electronic Data Systems October 1995 - May 1999
Electronic Data Systems May 1995 - October 1995
World Computer Corporation March 1993 - May 1995
Ameritech Applied Technologies September 1986 - December 1992
Education
Marygrove College
Bachelor of Science, Computer Science
The University of Detroit
Master of Science, Computer Information Systems
Meridian Health Plan March 2015 - Present
Accenture June 2004 - March 2015
Health Alliance Plan 2010 - 2014
Health Alliance Plan 2010 - 2014
BCBSM 2001 - 2003
Blue Cross Blue Shield of Michigan 2001 - 2002
Alexander Hamilton Life Insurance Company May 1983 - January 1999
Skills
HIPAA, IT Strategy, SDLC, Business Process..., PMO, Business Analysis, Requirements Gathering, Business Process..., Business Transformation, Consulting, CRM, Business Intelligence, Enterprise Architecture, Solution Architecture, Outsourcing, Vendor Management, Business Requirements, Process Improvement, Management Consulting, Business Process, Healthcare, Business Process Design, Requirements Analysis, PMP, Project Portfolio..., Program Management, Management, Project Management, Visio
Education
Madonna University
BCBSM October 2000 - Present
Education
Capella University 2006 — 2010
Delphi September 2014 - May 2015
DTE Energy October 2011 - September 2014
Miracle Software Systems October 2001 - September 2014
Mercedes-Benz Financial Services 2010 - October 2011
BCBSM November 2009 - October 2010
Newpark Drilling Fluids 2007 - 2008
Michelin February 2005 - April 2007
WWRE 2003 - 2003
Alticor 2002 - 2003
Charter Communications 2002 - 2002
Skills
EAI, SOA, WebSphere Message Broker, WebSphere MQ, DataPower, webMethods, EDI, XSLT, Integration Architecture, Integration, ESB, Solution Architecture, Enterprise Architecture, Requirements Analysis, Web Services
Education
Andhra University 1993 — 1997
B.E
Blue Cross Blue Shield of Michigan February 2014 - Present
BCBSM October 2008 - July 2011
BCBSM March 2001 - October 2008
Lear Corporation August 1997 - March 2001
The MedStat Group September 1993 - July 1997
Skills
J2EE Application..., J2EE Web Services, Management, Databases, SOA, Solution Architecture, Software Development, Integration, Software Project..., Enterprise Architecture, Requirements Gathering
Education
Eastern Michigan University 1994 — 1998
MBA, Information Systems
Eastern Michigan University 1983 — 1987
BS, Biology/Elementry Education
Blue Cross Blue Shield of Michigan December 2014 - Present
BCBSM 1999 - Present
Blue Cross Blue Shield of Michigan January 2008 - December 2014
Skills
PMP, Requirements Analysis, Test Planning, Change Management, System Testing, Testing, Problem Solving, Microsoft Office, MS Project, SDLC, HIPAA, PMO, SOW, Requirements Gathering, Resource Management, Project Planning, Mainframe, Business Process, Software Configuration..., Business Analysis, Vendor Management, Business Process..., Quality Assurance, Process Improvement, Program Management, Integration, Documentation, Visio, Healthcare IT, Application Development, PMBOK, Business Requirements, CMM, User Acceptance Testing, Release Management, Quality Management, Software Project..., Project Portfolio..., CMMI, RUP, Systems Analysis, Risk Management, Project Delivery, Requirements Management, Analysis, Team Leadership, Software Implementation, SharePoint, Mentoring, Fileaid
Education
Wayne State University 1982 — 1988
Master of Business Administration (MBA), Finance, General
Eastern Michigan University 1978 — 1980
Bachelor's degree, Operations Research - Information Technology
Bitnet Technologies Ltd. May 2015 - Present
CyberSource May 2009 - May 2015
BCBSM January 2009 - May 2009
Chrysler October 1997 - December 2008
Skills
Enterprise Architecture, Java, Management, SOA, Project Management, SDLC, Security, Integration, Requirements Analysis, Software Project..., Program Management, Software Development, Solution Architecture, Enterprise Software, IT Strategy, Business Analysis
Education
Zaporizhzhya State University 1991 — 1996
Bachelor of Science (BS), Computer Engineering
BCBSM March 2012 - Present
BCBSM January 1989 - Present
Miller Canfield September 1986 - December 1988
City of New York September 1983 - August 1986
Skills
Employment Law, Medicaid, Commercial Litigation, Medicare Part D, Litigation, Employee Benefits, Claim, Privacy Law, Healthcare, Managed Care, Arbitration, Health Insurance, Medicare, Insurance, HIPAA, Legal Research
Education
New York University 1983 — 1986
LLM, taxation
Syracuse University College of Law 1980 — 1983
JD, Law
State University of New York at Binghamton 1977 — 1980
Bachelor of Arts (B.A.), Economics
Lubaway, Masten & Company 2002 - Present
Bon Secours Health System 2003 - 2014
Bon Secours Health System 2003 - 2014
Bon Secours Health System 2003 - 2014
SelectCare November 1997 - March 2001
BCBSM 1995 - November 1997
Ernst & Young February 1987 - November 1991
Pontiac Osteopathic Hospital 1983 - 1987
Doctors Hospital 1980 - 1983
Visiting Nurse Association February 1978 - October 1980
Skills
Strategic Planning, Finance, Hospitals, Revenue Cycle, Strategy, Healthcare Management, Healthcare Consulting, Revenue Cycle Management, Healthcare Information..., Medicare, Healthcare, Healthcare Industry, Management, HIPAA, Managed Care, Physicians, Physician Relations
Education
Capella University 2001 — 2009
PhD, Leadership, Business Ethics
Central Michigan University 1992 — 1994
MSA, Health Administration
Walsh College 1980 — 1983
BBA, Finance
Lake Shore
Blue Cross Blue Shield of Michigan July 1993 - Present
Blue Cross Blue Shield of Michigan July 1979 - Present
BCBSM July 1979 - 1993
B. Siegal September 1976 - June 1979
Skills
Talent Acquisition, Onboarding, Hiring, Sourcing, Internet Recruiting, Client/Hiring Manager..., Talent Pipelining, High-volume Recruiting, Strategic Recruitment..., Employee Benefits, College Recruiting, Applicant Tracking..., Recruiting, Talent Management, Employee Relations, Human Resources, Performance Management, Management, Insurance, Health Insurance, Process Improvement, Leadership
Education
Davenport University 1998 — 2006
Business Management
BCBSM August 1984 - Present
Skills
Health Insurance, Insurance, Claim, Medicare, Underwriting, Property & Casualty..., Medicare Part D, Employee Benefits, Workers Compensation, Medicaid, Reinsurance, Managed Care, HIPAA, Provider Relations, Liability, Healthcare, Process Improvement, Call Centers
Education
Dakota County Technical College 1983 — 1984
Blue Cross Blue Shield of Michigan March 2011 - Present
BCBSM January 2005 - 2011
BCBSM 2005 - 2010
Skills
Employee Benefits, Health Insurance, Insurance, Healthcare, Underwriting, Medicare, Disability Insurance, Benefits Administration, Managed Care, HIPAA, Claim, Team Building, Process Improvement, Access, Leadership, Life Insurance, Call Centers, Software Documentation, Policy, Health Care Reform, Training, Data Analysis
Education
Central Michigan University 2004 — 2012
MSA, Leadership
Purdue University 1994 — 1999
BS, Organizational Leadership and Supervision
SportClips February 2013 - Present
Blue Cross and Blue Shield of Minnesota April 2012 - Present
BCBSM December 2006 - April 2012
Target June 2006 - February 2007
Medicine Shoppe Pharmacy January 2004 - August 2004
Education
Rassmusen College 2007 — 2012
Bachlors of Art: Business Managment, Business
Century College 2006 — 2007
Associates of Arts, Generals
Luther College 2004 — 2005
none, Art, Sociology
Blue Cross Blue Shield of Michigan June 2014 - Present
Blue Cross Blue Shield of Michigan January 2012 - May 2014
BCBSM October 2009 - January 2012
Chrysler LLC April 2004 - November 2008
Chrysler Corporation 1988 - November 2008
DaimlerChrysler 1998 - 2008
Federal Mogul 1983 - 1987
Skills
Vendor Management, Business Process, Strategy, Visio, Project Portfolio..., Access, Leadership, Change Management, Management, Integration, Software Project..., Software Development, Project Management, Business Analysis, SDLC, Enterprise Architecture, Websphere, Program Management, Technical Leadership, IT Strategy, PMP, Requirements Analysis, Business Process..., Cross-functional Team..., Governance, Continuous Improvement, Portfolio Management, IT Management, Java Enterprise Edition, PMO, Business Intelligence, Sarbanes-Oxley Act, Process Improvement, Strategic Planning, Insurance, Microsoft Excel, Finance
Education
The George Washington University 2005 — 2007
Masters, Project Management
Central Michigan University 1992 — 1994
Masters Science in Admin, Business
Wayne State University 1982 — 1987
Bachelors of Science, Business Admin
BCBSM March 2008 - Present
Blue Cross Blue Shield of Michigan 2008 - Present
BCBSM 2007 - Present
BCBSM 2007 - Present
Delphi January 2004 - December 2007
Education
Baker College Business and Corporate Services 1997 — 2002
Business Management
Blue Care Network January 2015 - Present
Blue Care Network of Michigan January 2014 - December 2014
Blue Care Network of Michigan October 2011 - December 2013
BCBSM November 2009 - October 2011
Blue Cross Blue Shield of Michigan August 2006 - October 2009
Blue Cross Blue Shield of Michigan August 2001 - July 2006
Decision Consultants, Inc. September 1996 - August 2001
Citibank February 1996 - August 1996
Housing and Development Board January 1995 - January 1996
Government Service Insurance System February 1994 - January 1995
Skills
Systems Analysis, Requirements Gathering, Visio, Data Modeling, Testing, SharePoint, Unix, SOA, Oracle, Database Design, Business Objects, PMP, IT Strategy, Management, Risk Management, ETL, JCL, Mainframe, SSIS, Databases, SSRS
Education
Lawrence Technological University 2012 — 2016
Master's degree, Information Systems
University of Santo Tomas 1989 — 1993
Bachelor of Science in Mathematics, major in Computer Science
BCBSM January 2014 - Present
Blue Cross Blue Shield of Michigan September 2008 - December 2013
RL POLK June 2008 - August 2008
DTE Energy 2006 - 2008
Chrysan Industries 2004 - 2008
Ford Motor Credit Company 2001 - 2006
Ford Motor Company March 1998 - June 2001
Visteon Corporation 2000 - 2001
Skills
Agile Methodologies, SOA, SDLC, Requirements Analysis, Enterprise Architecture, PMP, Integration, Java Enterprise Edition, Software Project..., Databases, Business Analysis, Project Management, Process Improvement
Education
Eastern Michigan University 1999 — 2003
MBA, Management
University of Toledo 1993 — 1995
MSME, Mechanical Engineering
Compuware June 2011 - Present
BCBSM August 2010 - May 2011
Binghamton University August 2009 - May 2011
CSEP , IIT Chicago June 2009 - August 2009
Impetus Technologies July 2007 - December 2008
Skills
JDBC, XML, Servlets, Java Enterprise Edition, Web Services, Spring, Tomcat, Java, Eclipse
Education
State University of New York at Binghamton 2009 — 2011
Master's, Computer Science
Maharaja Sayajirao University 2004 — 2007
Bachelor's, CS
BCBSM February 2008 - Present
BCBSM August 2001 - February 2008
Education
Davenport University 2003 — 2006
Bachelor in Business Administration
BCBSM Manager - PEDM OperationsBCBSMAugust 2010 - Present
Education
Alabama State University 1987 — 1991
Bachelors, Business Administration
Defense Logistics Agency August 2015 - Present
Defense Contract Management Agency (DCMA) December 2012 - August 2015
Base 10 Business Consulting Solutions 2011 - December 2012
General Dynamics Land Systems June 2012 - November 2012
Robert Half Finance & Accounting August 2011 - January 2012
American Laser Centers October 2010 - July 2011
Vista Maria July 2009 - October 2010
Blue Cross Blue Shield of Michigan March 2007 - December 2008
BCBSM September 2004 - March 2007
BCBSM August 2003 - September 2004
Skills
Financial Analysis, Process Improvement, Budgets, Analysis, Program Management, Leadership, Project Management, General Ledger, Management, Microsoft Excel, Variance Analysis, PeopleSoft, Access, Forecasting, Account Reconciliation
Education
Defense Acquisition University 2013 — 2014
DAWAI Level II Certified, Contracting, Purchasing, Procurement/Acquisitions and Contracts Management
Defense Acquisition University 2012 — 2013
DAWIA Level 1 Certified, Contracting
Walsh College 2007 — 2010
Master, Management
Walsh College 2005 — 2006
Certificate, Project Managment
Walsh College 2002 — 2005
Master, Economics
Walsh College 1999 — 2002
Master, Finance
BCBSM August 2007 - Present
Blue Cross Blue Shield of Michigan (BCBSM) 2007 - Present
Skills
Insurance, Employee Benefits, Health Insurance, Account Management, Health Savings Accounts
Education
Central Michigan University
Wayne State University
BCBSM December 2001 - Present
Blue Cross Blue Shield of Michigan 2001 - Present
AAA Michigan 1995 - 2001
Auto Club Group 1993 - 2001
Skills
Process Improvement, Business Analysis, Leadership, SDLC, Vendor Management, Business Process..., IT Strategy, Change Management, Program Management, Business Process, PMO, Business Intelligence, Integration
Education
Eastern Michigan University 1992 — 1997
MBA, General
Central Michigan University 1981 — 1986
BSBA, Management and MIS
BCBSM July 2007 - Present
BCBSM October 2005 - July 2007
Education
Central Michigan University 1992 — 1996
MSA, Health Services Administration
Michigan State University 1975 — 1980
Bachelor of Science, Nursing
BlueCrossBlueShield of MI July 1985 - Present
BCBSM July 1985 - Present
Education
Eastern Michigan University
MBA, Interdisciplinary Management - IT
Marygrove College
MBA, Secondary Education
Ursuline College
Bachelor of Arts, Home Economics - Education
Siena Heights University November 2008 - Present
BCBSM 2002 - 2008
BCBSM 2000 - 2002
Education
University of Detroit Mercy 1978 — 1980
MBA, Marketing & Finance
Madonna University 1976 — 1978
BS, Business & Radiology Technology
BCBSM 2014 - Present
Education
Central Michigan University
Masters of Science in Administration (MSA)
Ferris State University
Bachelor's degree, Health Systems Administration
Blue Cross Blue Shield of Michigan September 2012 - Present
Blue Cross Blue Shield of Michigan September 2009 - October 2012
Blue Cross Blue Shield of Michigan May 2008 - September 2009
BCBSM 2006 - 2008
BCBSM 2003 - 2006
BCBSM 1999 - 2003
Rainforest Cafe 1998 - 1999
Kroger 1995 - 1999
Skills
Process Improvement, Business Analysis, Software Documentation, Project Planning, Call Centers, Quality Assurance, Analysis, Customer Satisfaction, Business Process...
Education
Central Michigan University 1990 — 1995
MSA, Business Administration
Central Michigan University 1990 — 1995
BSBA, Public Communication & Marketing
BCBSM September 1991 - Present
Skills
Insurance, Health Insurance, Employee Benefits, Strategic Planning, Healthcare, Performance Management, Customer Service, Coaching, Change Management, Call Center, Data Analysis, Public Speaking, Portfolio Management, New Business Development, Microsoft Office
Education
Grand Valley State University 1985 — 1988
Bachelor degree, Economics
Muskegon Community College 1983 — 1985
Associate's degree, Business
Charles Schwab October 2014 - Present
Blue Cross of SC September 2006 - October 2014
BlueCross BlueShield of South Carolina 2006 - October 2014
Affiliated Computer Services 2003 - 2006
BCBSM 1997 - 2003
EDS 1989 - 1996
Skills
SDLC, Web Development, Visio, Requirements Analysis, Software Project..., SQL, Business Analysis, Web Services, Requirements Gathering, SharePoint, Agile Methodologies, Vendor Management, XML, Databases, JAVA, JavaScript, .NET, ESB, Strategic Planning, SOA
Education
Iowa State University 1978 — 1982
BS, Computer Science
University of Central Florida
Computer Science
BCBSM October 2006 - Present
BCBSM October 1999 - September 2006
Skills
Employee Benefits, Health Insurance, Customer Service, Insurance, Data Analysis, Leadership, Business Process, Healthcare, Strategic Planning, Claim, Life Insurance, Coaching, Negotiation, Employee Relations, Account Management, Team Building, Risk Management, Employee Training, Vendor Management, Process Improvement, Business Analysis, Call Center, Health Policy, Healthcare Information..., Disability Insurance, Analysis, Medicaid, Managed Care, Underwriting, HIPAA, Medicare, Benefits Administration
Education
Central Michigan University 1978 — 1981
Bachelor of Science, Mathematics
BCBSM September 1975 - 2011
Education
Baker College Business and Corporate Services 2001 — 2007
Bachelor, Business Leadership-Business Administration
BCBSSC ConsultantAjilonAugust 2002 - January 2005
BCBSM January 2003 - December 2004
Ford Motor Company June 2002 - August 2002
EDS, an HP Company January 1985 - April 2002
EDS 1985 - 2002
General Motors August 1978 - December 1984
Skills
SDLC, Mainframe, TSO, JCL
Education
Central Michigan University 1974 — 1978
bs, computer science
Eastern Michigan University 1974 — 1978
None, MAC Athletics
BCBSM October 2006 - Present
Alta Resources 2004 - 2006
Skills
Call Center, Customer Relations, Marketing Strategy, Program Management, Coaching, Process Improvement, Customer Service, Team Leadership, Sales Support, Operations Management, Sales, Call Centers, Team Building, Management, Sales Management, CRM, Sales Operations, Vendor Management, Business Analysis, Account Management, Cross-functional Team..., Forecasting, Customer Satisfaction, Leadership, Strategic Planning, Analysis, Strategy, Training
Education
Ferris State University 1985 — 1989
BA, Production Managment
Capgemini March 2014 - Present
Capgemini September 2011 - February 2014
Wipro Technologies May 2010 - August 2011
BCBSM September 2008 - March 2010
Cap Gemini September 2007 - September 2008
BCBSM May 2006 - September 2007
Ford Motor Credit Company 2000 - 2006
Miracle Software Systems, Inc 1998 - 2006
Birla periclase 1995 - 2000
Skills
SDLC, Solution Architecture, Enterprise Architecture, SOA, Java Enterprise Edition, Enterprise Software, Application Architecture, TOGAF, IT Strategy, EAI, Oracle, ESB
Education
Andhra University 1989 — 1993
B.E, Mechanical
Sir C.r
BCBSM February 2009 - Present
JP Morgan Chase May 2008 - February 2009
USAA 2005 - 2008
Education
Bharathidasan University 2007 — 2010
MCA, Computers
BCBSM April 2008 - Present
Chrysler September 2001 - April 2008
DTE Energy August 2000 - August 2001
DTE Energy June 1981 - August 2000
Education
Madonna University
B.S., Computer Science
Olivet College
B.A., Liberal Arts
Accenture January 2011 - Present
ACS, a Xerox Company April 2010 - January 2011
ChaseSource LP September 2009 - March 2010
BCBSM May 2007 - July 2008
Compuware August 1996 - May 2007
Education
Eastern Michigan University 1995 — 2000
MA, Math & Computer Science
Andhra University
MS, Applied mathematics
United Health Care - Optum Insight February 2011 - Present
Arrow Strategies March 2008 - February 2011
BCBSM 2008 - 2011
United Health Care - Great Lakes Health Plan 1997 - 2008
Integrated Data Technologies October 1994 - September 1997
Skills
SQL Server, SQL Server 2000-2008, T-SQL, ADO, OLEDB, DAO, Visual Studio, SSIS, C#, Access, Crystal Reports, Visio, SDLC, VB.NET, ETL, Visual Basic, Stored Procedures, .NET, VSS, PL/SQL, Oracle, Database Design, Requirements Gathering, Data Warehousing, DTS, Requirements Analysis, IIS, SharePoint, Microsoft SQL Server, SOA, Databases, Agile Methodologies
Education
Oakland Community College 1986 — 2008
Lawrence Technological University 1991 — 1993
Blue Cross Blue Shield of Michigan January 2013 - Present
Blue Cross Blue Shield of Michigan March 2010 - December 2012
Blue Cross Blue Shield of Michigan May 2009 - January 2011
Blue Cross Blue Shield of Michigan November 2008 - May 2009
BCBSM June 2004 - November 2008
Blue Care Network June 2001 - June 2004
Blue Care Network November 1998 - June 2001
Skills
Accounting, Team Building, Variance Analysis, Enterprise Risk..., Access, Internal Controls, Risk Management, Data Analysis, Forecasting, Business Analysis, General Ledger, Business Process..., Process Improvement, Strategy, Leadership, Analysis, Healthcare, Business Planning, Sarbanes-Oxley, Insurance, PeopleSoft, Finance, Budgets, Project Management, Sarbanes-Oxley Act, Program Management, Medicare, Employee Benefits, Risk Assessment, Managed Care
Education
Walsh College 2002 — 2005
MBA, Finance
Davenport University 1990 — 1994
BBA, Accounting
BCBSM
Skills
HIPAA, Health Insurance, Insurance, Medicare, Process Improvement, Business Analysis, Employee Benefits, Healthcare, Strategic Planning, Visio, Program Management, Call Centers, Leadership, Vendor Management, Team Building, Access, Management, Business Process..., Budgets
Education
Central Michigan University 2006 — 2011
MSA, Leadership
Central Michigan University 2006 — 2010
MSA, Organizational Leadership
BCBSM November 2010 - Present
BCCSM November 2010 - November 2010
EDS 1984 - 2009
EDS an HP Company 1984 - 2009
EDS, an HP company 1984 - 2009
Skills
Project Management, Change Management, ITIL, Leadership, Business Process, Management, PMO, Training, Strategic Planning, Troubleshooting, Business Analysis, Process Improvement, Program Management, SharePoint, SDLC, Software Project..., Consulting, Vendor Management
Education
Saint Ladislaus High School 1966 — 1970
Business Administration - Baker Collage
Baker College Center for Graduate Studies
Information Technology Project Management
BCBSM December 2009 - Present
Ford Motor Company August 2007 - May 2010
RCR Technology July 2009 - December 2009
Synova Inc. Onsite Ford Motor Company 2007 - 2009
Compuware October 2001 - January 2007
ANR Pipe Line May 2000 - June 2001
Mac Manus Corporation August 1999 - January 2000
Computer Sciences Corporation November 1995 - January 1999
Education
Oakland Community College 1993 — 1995
Associate Degree, Information Systems
Andhra University 1979 — 1983
BS, Chemistry Biology
BCBSM March 1998 - Present
Education
Baker College Business and Corporate Services
Bachelor's in Business, Business
BCBSM Human Resources ManagerBlue Cross Blue Shield of Michigan2009 - Present
Blue Care Network 2000 - 2009
Blue Care Network 1986 - 2000
Skills
Employee Relations, Benefits Administration, Employee Benefits, Onboarding, Human Resources, Performance Management, Organizational..., Deferred Compensation, Labor Relations, Recruiting, Contract Negotiation, Employee Training, Leadership Development, Compensation & Benefit, Applicant Tracking..., Talent Management, Workforce Planning
Education
Kalamazoo College 1978 — 1982
BA, Liberal Arts, Economics
Blue Cross Blue Shield of Michigan September 2001 - Present
BCBSM June 2006 - April 2012
Blue Cross Blue Shield of MI June 2006 - August 2011
Ford Motor Company February 2000 - September 2001
Health Alliance Plan September 1997 - February 2000
Skills
SDLC, Vendor Management, HIPAA, Business Analysis, Visio, Process Improvement, Requirements Analysis, IT Strategy, Requirements Gathering, SharePoint, Integration, Software Project..., Business Requirements, Resource Management, Program Management, Software Documentation
Education
Davenport University 1996 — 2000
Bachelor's degree, Management Information Systems, General, 3.0 average
Self Employed Self EmployedSelf EmployedMarch 2009 - Present
BCBSM December 2005 - March 2009
AAA Life Insurance Company March 2004 - December 2005
City of Detroit January 2002 - December 2004
Ascension Health/CHAN April 1996 - January 2002
Utilities - MichCon (DTE) and Ameritech January 1987 - April 1996
Skills
Compliance, Auditing, IT Audit, Internal Controls, All accreditation..., Audit management..., Project Management, Sarbanes-Oxley Act, Information Technology, Process Improvement, Management, Insurance, Risk Assessment, Internal Audit, Disaster Recovery, Security, Finance, Analysis, Business Process..., CISA, Human Resources
Education
University of Houston 1983 — 1985
Masters, Management Information Systems
Brazosport College 1977 — 1978
Chemistry Degree Equivalency, Quantun
Michigan State University 1972 — 1977
Biology/Chemistry, Biology/Chemistry
CIBER, Inc November 1998 - July 2008
Affiliated Computer Services January 1983 - September 1997
Affiliated Computer Services 1983 - 1997
Blue Cross Blue Shield of Michigan June 1975 - December 1982
bcbsm 1975 - 1982
Education
Macomb Community College 1975 — 1978
No, Law Enforcement & Computer Programming
Blue Cross Blue Shield of Michigan June 2012 - Present
Blue Cross Blue Shield of Michigan August 2005 - June 2012
Blue Cross Blue Shield of Michigan January 2003 - August 2005
Blue Cross Blue Shield of Michigan October 2001 - January 2003
Blue Cross Blue Shield of Michigan May 1998 - October 2001
BCBSM 1998 - October 2001
Pitney Bowes Management Services February 1997 - May 1998
Pitney Bowes Management Services September 1995 - February 1997
Personal Therapists, Inc. April 1994 - May 1995
Personal Therapists, Inc. October 1990 - April 1994
Skills
Data Analysis, PeopleSoft, Business Process..., Business Analysis, Financial Analysis, Access development, Board of Escheats, Analysis, Finance, Budgets, Accounting, Accounts Payable, Management, Access, Vendor Management, Process Improvement, Insurance, Health Insurance, Program Management
Education
Oakland University 1994 — 1996
Masters; MBA, Business Administration; Finance & Human Resources Management/Organizational Development
Eastern Michigan University 1993 — 1994
Masters degree, HR/Org. Development
Central Michigan University 1987 — 1989
Bachelor of Science, Business Administration; Human Resources Management
Macomb Community College 1985 — 1986
Associates Degree, General
HealthEdge June 2014 - Present
NASCO November 2010 - May 2014
GeBBS Healthcare Solutions November 2010 - May 2014
BCBSM October 2007 - May 2010
CITIBANK N.A, Singapore June 2006 - February 2007
iNautix Technologies June 2004 - June 2006
Tata Consultancy Services August 2001 - May 2004
Skills
Project Management, End to End Testing, Technical Project..., Business Analysis, Resource Management, Time Management, Solution Implementation, Solution Architecture, Budget Monitoring, SDLC, DB2, Business Process, Business Requirements, Software Project..., Test Planning, CICS, PMO, Requirements Gathering, Requirements Analysis, Mainframe, Enterprise Architecture, COBOL, SOA, EDI, PMP, Visio, Systems Analysis, Data Warehousing, Quality Center, Testing, JCL, Integration, Test Cases, Software Development, HP Quality Center
Education
Bharathiar University 1996 — 2000
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
St. Joseph's 1995 — 1996
B.Sc, Physics
Carmel Hr.Sec Scool,Nagercoil 1987 — 1995
Blue Cross Blue Shield of Michigan 2011 - Present
BCBSM 2005 - 2011
Skills
Change Management, Process Improvement, Program Management, Healthcare, Strategic Planning, Data Analysis, Business Analysis, Business Intelligence, PeopleSoft, Business Process...
Education
Culinary Institute of America
Associate of Science (A.S.), Culinary Arts/Chef Training
Davenport University
Bachelor of Applied Science (B.A.Sc.), Business/Commerce, General
Blue Cross Blue Shield of Michigan December 2011 - Present
BCBSM October 2000 - December 2011
Skills
Culinary, Home Staging, Change Management
Education
Macomb Community College 2002 — 2002
System Certification, Inforamtion Technology
Franklin University 1997 — 1997
Computer Information Systems, Information Technology
Davenport University 1990 — 1994
not completed, Accounting/Computer Information Systems
BCBSM March 1984 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Account Management, Health Savings Accounts, Managed Care, Claim, Salesforce.com, Process Improvement, Strategic Planning, Brokers, Team Building, Healthcare
Education
Hamline University
BA, Art and Education
Mineral Springs Development June 2005 - Present
George W. Auch Company April 1988 - June 2005
George W. Auch Company April 1988 - June 2005
GEORGE W. AUCH COMPANY April 1988 - June 2005
Construction October 1983 - April 1988
BCBSM October 1983 - April 1988
HC Real Estate October 1983 - April 1987
Skills
Contract Management, Value Engineering, Construction, Renovation, Architecture, Process Scheduler, Project Estimation, Project Bidding, Project Management, Pre-construction, Contract Negotiation, Microsoft Office, Budgets, LEED, Change Orders, Green Building, Construction Management
Education
Lawrence Technological Institute 1974 — 1978
BS Architecture
Lawrence Technological University 1974 — 1978
BS, Architecture
Blue Cross Blue Shield of Michigan January 2015 - Present
BCBSM January 2011 - January 2015
American Community Mutual Insurance Company November 1995 - October 2009
Alexander Hamilton Life Insurance Company May 1992 - November 1995
Purdue University August 1988 - December 1990
Pennsylvania State University October 1984 - August 1988
Skills
Analysis, Project Management, Customer Service, Insurance, Health Insurance, Data Analysis, Underwriting, Access, Healthcare, Microsoft Excel, Analytics, Business Process..., Requirements Gathering, Leadership, Policy, Time Management, Program Management, Team Building, Process Improvement, Change Management, Business Process, Strategy, Cross-functional Team..., Quality Assurance, Project Planning
Education
Pennsylvania State University 1980 — 1984
none, Higher Education Administration
Massachusetts Institute of Technology 1976 — 1980
B.S, Earth & Planetary Sciences
Eastern Michigan University
none, Actuarial Mathematics
Pennsylvania State University
M.S, Astronomy
BCBSM January 2002 - Present
Education
Lawrence Technological University 2001 — 2006
Bachelor of Science, Computer Science, Mathematics
Blue Cross Blue Shield of Michigan February 2007 - Present
BCBSM February 2005 - Present
Blue Cross Blue Shield of Michigan December 2002 - February 2005
Blue Cross Blue Shield of Michigan July 1990 - December 2002
Skills
Programming, System Architecture, Internal Audit, HIPAA, IT Audit, COBIT, Audit, Auditing, Business Process..., Compliance, Decision Support, Managed Care, Healthcare, Medicare, Access, Employee Benefits, Insurance, Sarbanes-Oxley Act, PeopleSoft, Medicaid, Health Insurance, Data Analysis, Internal Controls, Process Improvement, Business Analysis, Financial Risk, Spreadsheets, Benefits Administration, Risk Assessment, Vendor Management, COSO, Provider Relations, Business Continuity, Information Security, Call Centers, Sarbanes-Oxley, SAS70, CISA
Education
Siena Heights University 1998 — 2003
BS, Business Administration
Henry Ford Community College 1980 — 1992
Associates, Business and Information Management
Barbour Jr High 1973 — 1975
Blue Cross Blue Shield of Michigan October 1995 - Present
BCBSM May 1975 - Present
Skills
Claims Management, Claim, Insurance, Health Insurance, Liability, Employee Benefits, Process Improvement, Workers Compensation, Call Center, Mainframe, Customer Service, Outlook
Education
Davenport University 2000 — 2007
Associate's degree, Business Administration and Management, General
HCSC (Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma, Texas & Montana ) July 2012 - Present
UnitedHealth Group January 2010 - May 2012
BCBSM March 2004 - January 2010
Skills
Systems Analysis, SDLC, Enterprise Architecture, Web Services, Web Applications, EDI, SOA, Java, Websphere, Java Enterprise Edition, Requirements Analysis, Agile Methodologies, SQL, Struts, Spring, Hibernate, WTX, WebSphere Message Broker, EDI ANSI X12, Mainframe, EDI Transaction..., DB2
Education
Bharathiar University 1992 — 1995
Masters, Computers
St. John Providence Health System June 2010 - Present
Panasonic Automotive Systems April 2010 - June 2010
Carhartt August 1998 - November 2009
BCBSM 1998 - 1998
St. John Health System 1971 - 1997
Skills
Forecasting, Financial Analysis, Demand Planning, Leadership, Microsoft Excel, Marketing Strategy, Team Building, Strategic Planning, Data Analysis, Inventory Management, Change Management, Cross-functional Team..., Process Improvement, Business Process..., Retail, Management, Customer Service
Education
Central Michigan University
MSA, Healthcare Administration
University of Michigan-Dearborn
BS, Biochemistry
Walsh College
MSA, Corporate Finance
LeanLogistics January 2011 - Present
BCBSM October 2002 - January 2011
Chrysler September 1997 - October 2002
Internet Operations Center (IOC) October 1996 - September 1997
Patriot Sensors & Controls Corp. April 1991 - July 1996
Chrysler Corporation 1988 - 1991
Bastech Inc. 1986 - 1988
Tandon Voyager Systems 1985 - 1986
Quadratron Systems 1983 - 1985
Raytheon Data Systems 1981 - 1983
Education
Michigan State University
BS, Computer Science, minor Electrical Engineering
Blue Cross Blue Shield of Michigan July 2012 - Present
Blue Cross Blue Shield of Michigan November 2011 - Present
BCBSM June 2010 - December 2011
Blue Cross Blue Shield, MI November 2007 - August 2009
Education
Eastern Michigan University
MS
BCBSM May 2009 - April 2013
Blue Cross Blue Shield of Michigan 2009 - April 2013
Priority Health July 2008 - May 2009
Health Alliance Plan January 1999 - February 2008
Skills
Disease Management, Managed Care, Medicare, Utilization Management, Medicaid, Health Policy, Healthcare Consulting, Provider Relations, Pharmacy Benefit..., Healthcare, NCQA, Healthcare Information..., Healthcare Management, Health Insurance, HMO, HEDIS, Quality Improvement, Medicine, Hospitals, PPO, HIPAA, Network Development, Medicare Part D, Healthcare Industry, Credentialing, Physicians, Case Management, Medicaid Managed Care, Pharmacy, Informatics, Physician Relations
Education
Central Michigan University 1990 — 1993
Master of Science in Health Administration., Health/Health Care Administration/Management, MSA(now called MHSA)
Temple Univ Medical School 1968 — 1972
Doctor of Medicine (MD), Medicine
BCBSM July 1999 - Present
Sterling Inc 1989 - 1997
Education
Baker College Business and Corporate Services
Information Technology
Macomb Community College
BCBSM 1999 - Present
Education
Madonna University - Graduate Studies 2001 — 2003
MATESOL, teaching english as a 2nd language
University of Windsor 1984 — 1986
Bachelor of Science in Nursing (BScN)
Blue Cross Blue Shield of Michigan September 2012 - Present
Horizon Blue Cross Blue Shield of New Jersey May 2012 - September 2012
BCBSM March 2010 - August 2011
Skills
Business Analysis, Data Warehousing, Requirements Analysis, SDLC, SQL, Analysis, Quality Assurance
Education
Eastern Michigan University
BCBSM February 2009 - Present
Felix Health Technologies, Inc December 2007 - February 2009
Education
Eastern Michigan University 2006 — 2008
Master's degree, Engineering/Industrial Management
Macy's October 2013 - Present
BCBSM March 2008 - October 2013
The Bon Ton Stores Inc. July 2003 - January 2008
Sears Holdings Corporation August 2001 - July 2003
Skills
Insurance, Claim, Customer Service, Data Entry, PPO, HIPAA, Claims Resolution, Medicare, Outlook, Customer Satisfaction, Claim Investigation, Access, Software Documentation, Provider Relations, Medicare Part D, Employee Benefits, Microsoft Office, Fax, Asset Protection, Call Centers, Loss Prevention, Telephone Skills, Medical Billing, Medical Coding, ICD-9, Claims Handling, CPT, Office Management, Multi-line Phone, Medical Records, Training, Spreadsheets, HCPCS, Time Management, File Management
Education
Grand Valley State University 1997 — 2003
Criminal Justice
Grand Valley State University 1997 — 2003
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Vandercook Lake Schools 1994 — 1997
C.H. Robinson February 2012 - Present
BCBSM June 2011 - December 2011
JB Hunt/DCS December 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook
Education
Henry Ford Community College 2001 — 2004
Associate of Arts (A.A.), General Studies
Southgate Anderson High 1996 — 2000
Diploma, General
Blue Cross Blue Shield of Michigan January 2011 - Present
BCBSM August 1995 - Present
Skills
Management, Insurance, Customer Service, Leadership, Process Improvement, Strategic Planning, Team Building, Training, Sales, Employee Benefits, Analysis, Project Management, Microsoft Office, Business Analysis
Education
Davenport University 2009 — 2017
Bachelor's Degree, Business Administration and Management, General
BCBSM Provider Network ManagerWellpoint AnthemApril 2014 - Present
Education
Kaplan University-Davenport Campus 2013 — 2015
Master's Degree, Psychology, 4.0
BCBSM April 1996 - Present
Education
Miami University 1969 — 1973
Bachelor of Science (B.S.), Accounting
bcbsm 2008 - Present
Blue Cross Blue Shield of Michigan 2008 - Present
Blue Cross Blue Shield of Michigan 2008 - Present
Skills
discharge planning,..., telephonic nursing,...
Education
Eastern Michigan University
Bachelor's degree, Registered Nursing/Registered Nurse
Grand Valley State University
RN BSN
BCBSM March 1990 - 2009
Holly's Inc. 1972 - 1989
Education
Ferris State University 1969 — 1972
Certificate
Davenport University
Bachelor of Business Administration (BBA)
BCBSM November 2010 - March 2013
Hewlett-Packard March 2007 - April 2010
Chrysler Group LLC May 2005 - August 2005
Education
Lawrence Technological University 2006 — 2008
Master of Business Administration (MBA)