BCE Elix
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BCE Elix Employees
Employee
Years
Job
Industry
Richard Halpin Richard Halpin's BCE Elix Experience 2007 - December 2007
Job Architecte technique Call Center Solutions
Industry Telecommunications
Experience
Bell Canada January 2008 - Present
BCE Elix 2007 - December 2007
Prima 1999 - 2006
Skills
Telecommunications, Genesys, VoIP, SIP, IVR, CTI, Call Center, Avaya, Cisco Technologies, TCP/IP, Contact Centers, Telephony, Integration, Wireless, Linux, IP, Unix, Troubleshooting, Software Development, Workforce Management
Education
1997 — 2000
BAC, Génie Électrique
Cégep Lionel-Groulx 1993 — 1996
DEP, Génie électrique
Bell Canada January 2008 - Present
BCE Elix 2007 - December 2007
Prima 1999 - 2006
Skills
Telecommunications, Genesys, VoIP, SIP, IVR, CTI, Call Center, Avaya, Cisco Technologies, TCP/IP, Contact Centers, Telephony, Integration, Wireless, Linux, IP, Unix, Troubleshooting, Software Development, Workforce Management
Education
1997 — 2000
BAC, Génie Électrique
Cégep Lionel-Groulx 1993 — 1996
DEP, Génie électrique
Vadim Golovanov's BCE Elix Experience May 2000 - March 2001
Job Test Automation Developer at JPMorgan Chase
Industry Information Technology and Services
Experience
JPMorgan Chase February 2014 - Present
Turnkey Solutions June 2012 - February 2014
Bank of America Merrill Lynch April 2011 - June 2012
Turnkey Solutions February 2006 - May 2011
JPMorgan Chase April 2005 - January 2006
France Telecom 2004 - 2005
CGI April 2004 - October 2004
BCE Emergis August 2003 - April 2004
Alis Technologies August 2001 - April 2003
BCE Elix May 2000 - March 2001
Skills
QTP, C++, WinRunner, JavaScript, VBScript, .NET, SiteScope, Quality Control, Testing, Agile Methodologies, LoadRunner, Quality Center, Performance Testing, System Testing, XML, Oracle, Microsoft SQL Server, Java, Requirements Analysis, SQL, Test Cases, Quality Assurance, Test Automation, SDLC, Software Quality..., Test Strategy, Regression Testing, Test Planning, Databases, Software Documentation, Manual Testing, Automation, PL/SQL, Test Management, Scrum, Web Applications, User Acceptance Testing, Software Project..., Perl, Requirements Gathering, Integration, Unix, Software Development, Visual Basic, Software Engineering, Web Services, HP Quality Center, HP QTP
Education
Concordia University 1996 — 2000
BA, Computer Engineering
Ktsiney-Yam Akko 1995 — 1996
Junior Engineer, Electronics - computers
JPMorgan Chase February 2014 - Present
Turnkey Solutions June 2012 - February 2014
Bank of America Merrill Lynch April 2011 - June 2012
Turnkey Solutions February 2006 - May 2011
JPMorgan Chase April 2005 - January 2006
France Telecom 2004 - 2005
CGI April 2004 - October 2004
BCE Emergis August 2003 - April 2004
Alis Technologies August 2001 - April 2003
BCE Elix May 2000 - March 2001
Skills
QTP, C++, WinRunner, JavaScript, VBScript, .NET, SiteScope, Quality Control, Testing, Agile Methodologies, LoadRunner, Quality Center, Performance Testing, System Testing, XML, Oracle, Microsoft SQL Server, Java, Requirements Analysis, SQL, Test Cases, Quality Assurance, Test Automation, SDLC, Software Quality..., Test Strategy, Regression Testing, Test Planning, Databases, Software Documentation, Manual Testing, Automation, PL/SQL, Test Management, Scrum, Web Applications, User Acceptance Testing, Software Project..., Perl, Requirements Gathering, Integration, Unix, Software Development, Visual Basic, Software Engineering, Web Services, HP Quality Center, HP QTP
Education
Concordia University 1996 — 2000
BA, Computer Engineering
Ktsiney-Yam Akko 1995 — 1996
Junior Engineer, Electronics - computers
Francois Rainville's BCE Elix Experience March 2004 - May 2007
Job VP Sales & Marketing Averna
Industry Information Technology and Services
Experience
Averna September 2012 - Present
SIM September 2012 - Present
Notarius Solutions October 2012 - Present
Integrale MBD/Nicto 2004 - Present
Nexalogy November 2011 - Present
SpaceCodesign 2010 - Present
Komutel 2010 - December 2011
Eloda September 2007 - July 2011
BCE Elix March 2004 - May 2007
Elix (formerly known as PRIMA) October 2000 - March 2004
Skills
Team Leadership, CEOs, Entrepreneurship, Start-ups, Strategic Planning, Call Center, Business Strategy, New Business Development, Advertising, Sales Management, Telecommunications, International Sales, Leadership, Management, Integrity, Highly Reliable
Education
Université de Montréal 1981 — 1984
Bachelor, Computer Sciences
College Jean-de-Brebeuf 1979 — 1981
DEC, Sciences
Averna September 2012 - Present
SIM September 2012 - Present
Notarius Solutions October 2012 - Present
Integrale MBD/Nicto 2004 - Present
Nexalogy November 2011 - Present
SpaceCodesign 2010 - Present
Komutel 2010 - December 2011
Eloda September 2007 - July 2011
BCE Elix March 2004 - May 2007
Elix (formerly known as PRIMA) October 2000 - March 2004
Skills
Team Leadership, CEOs, Entrepreneurship, Start-ups, Strategic Planning, Call Center, Business Strategy, New Business Development, Advertising, Sales Management, Telecommunications, International Sales, Leadership, Management, Integrity, Highly Reliable
Education
Université de Montréal 1981 — 1984
Bachelor, Computer Sciences
College Jean-de-Brebeuf 1979 — 1981
DEC, Sciences
Justine Gareau Justine Gareau's BCE Elix Experience February 2006 - July 2007
Job Conseillère, ressources humaines chez Transat
Industry Leisure, Travel & Tourism
Experience
Transat July 2014 - Present
Cofomo March 2014 - July 2014
Ubisoft July 2011 - February 2014
SNC-Lavalin January 2011 - July 2011
Otéra Capital May 2009 - January 2011
SNC-Lavalin July 2007 - May 2009
BCE Elix February 2006 - July 2007
Skills
HR Policies, Employee Engagement, Technical Recruiting, Personnel Management, Onboarding, Deferred Compensation, Team Leadership, Sourcing, Video Games, French, Management, Interviews, Entretiens
Education
Université de Montréal - HEC Montréal
Certificat -, Leadership organisationnel
BAA, profil ressources humaines
Transat July 2014 - Present
Cofomo March 2014 - July 2014
Ubisoft July 2011 - February 2014
SNC-Lavalin January 2011 - July 2011
Otéra Capital May 2009 - January 2011
SNC-Lavalin July 2007 - May 2009
BCE Elix February 2006 - July 2007
Skills
HR Policies, Employee Engagement, Technical Recruiting, Personnel Management, Onboarding, Deferred Compensation, Team Leadership, Sourcing, Video Games, French, Management, Interviews, Entretiens
Education
Université de Montréal - HEC Montréal
Certificat -, Leadership organisationnel
BAA, profil ressources humaines
Philippe Tremblay, PMP's BCE Elix Experience September 2002 - January 2006
Job Senior Consultant, Contact Center expert, Analyst, Project manager
Industry Information Technology and Services
Experience
Paxyl August 2014 - Present
Bell January 2012 - August 2014
Hydro Québec April 2011 - December 2011
IciLocal.ca January 2006 - March 2011
Aeroplan March 2010 - August 2010
Hydro Québec January 2009 - January 2010
Hydro Québec September 2008 - February 2009
Régie Assurances Maladies du Québec August 2008 - September 2008
Hebdos Montérégiens January 2006 - September 2008
BCE Elix September 2002 - January 2006
Skills
Integration, Business Analysis, Telecommunications, Business Process, Call Center, Call Centers, Strategy, Project Management, Team Management, IVR, Management, Contact Centers, Consulting, CTI, Business Intelligence, Analysis, CRM, Pre-sales, Telephony, Solution Architecture, Architectures, Program Management, Architecture, Leadership, negotiating..., French and English..., French, English, Consultancy, Solid, SaaS, Project Management and..., Professional approach..., Solid..., Excellent knowledge of..., Genesys, Cisco Technologies
Education
HEC Montréal 1988 — 1992
Bachelor, Business Administration
Université de Montréal 1987 — 1990
Bachelor, Information Tehcnology
College Jean-de-Brébeuf 1985 — 1987
DEC, Science
Paxyl August 2014 - Present
Bell January 2012 - August 2014
Hydro Québec April 2011 - December 2011
IciLocal.ca January 2006 - March 2011
Aeroplan March 2010 - August 2010
Hydro Québec January 2009 - January 2010
Hydro Québec September 2008 - February 2009
Régie Assurances Maladies du Québec August 2008 - September 2008
Hebdos Montérégiens January 2006 - September 2008
BCE Elix September 2002 - January 2006
Skills
Integration, Business Analysis, Telecommunications, Business Process, Call Center, Call Centers, Strategy, Project Management, Team Management, IVR, Management, Contact Centers, Consulting, CTI, Business Intelligence, Analysis, CRM, Pre-sales, Telephony, Solution Architecture, Architectures, Program Management, Architecture, Leadership, negotiating..., French and English..., French, English, Consultancy, Solid, SaaS, Project Management and..., Professional approach..., Solid..., Excellent knowledge of..., Genesys, Cisco Technologies
Education
HEC Montréal 1988 — 1992
Bachelor, Business Administration
Université de Montréal 1987 — 1990
Bachelor, Information Tehcnology
College Jean-de-Brébeuf 1985 — 1987
DEC, Science
Sebastien Comtois's BCE Elix Experience April 2006 - January 2008
Job Sales Partner Manager at NICE Systems
Industry Telecommunications
Experience
NICE Systems January 2014 - Present
NICE Systems October 2009 - November 2013
Bell Canada January 2008 - October 2009
BCE Elix April 2006 - January 2008
Elix (formerly known as PRIMA) 2003 - 2006
Decisif 2000 - 2003
Decisif Software Solution 2000 - 2003
Skills
NICE Systems Solutions, NICE Call Recording, Contact Centers, CTI, Genesys, Solution Selling, VoIP, Pre-sales, Managed Services, Workforce Management, IVR, Cisco Technologies, Telephony, Unified Communications, Call Centers, Telecommunications, Avaya, Call Center, IP, Call Logging, ACD, SIP, Call Routing, Cisco Call Manager, Professional Services, Solution Architecture, Networking, Enterprise Software, Customer Experience, IP PBX, Avaya Technologies
Education
CDI College 1999 — 2000
NICE Systems January 2014 - Present
NICE Systems October 2009 - November 2013
Bell Canada January 2008 - October 2009
BCE Elix April 2006 - January 2008
Elix (formerly known as PRIMA) 2003 - 2006
Decisif 2000 - 2003
Decisif Software Solution 2000 - 2003
Skills
NICE Systems Solutions, NICE Call Recording, Contact Centers, CTI, Genesys, Solution Selling, VoIP, Pre-sales, Managed Services, Workforce Management, IVR, Cisco Technologies, Telephony, Unified Communications, Call Centers, Telecommunications, Avaya, Call Center, IP, Call Logging, ACD, SIP, Call Routing, Cisco Call Manager, Professional Services, Solution Architecture, Networking, Enterprise Software, Customer Experience, IP PBX, Avaya Technologies
Education
CDI College 1999 — 2000
Nancy Brunelle Nancy Brunelle's BCE Elix Experience October 2005 - October 2006
Job Project Manager & Business Analyst
Industry Information Technology and Services
Experience
Desjardins July 2013 - Present
National Bank of Canada July 2011 - July 2013
Memento Scanning January 2010 - August 2011
HSN December 2006 - April 2009
BCE Elix October 2005 - October 2006
BCE ELix (formerly Elix) January 1999 - October 2005
Prima 1999 - 2001
Skills
IVR, Workforce Management, Genesys, Telephony, Avaya, Contact Centers, Management, Vendor Management, Cisco Technologies, Business Analysis, Project Management, Solution Architecture, Customer Experience, CTI, Call Center, Call Centers, Software Documentation, Quality Assurance, Leadership, Inbound Marketing, Integration, Telecommunications, Cloud Computing, Project Planning, Testing, Unix, Business Requirements, SIP, VoIP, ACD, IT Management, Professional Services, Software Project..., Visio, Unified Communications
Education
Université de Montréal 1996 — 1998
B.Sc., Computer Science
Desjardins July 2013 - Present
National Bank of Canada July 2011 - July 2013
Memento Scanning January 2010 - August 2011
HSN December 2006 - April 2009
BCE Elix October 2005 - October 2006
BCE ELix (formerly Elix) January 1999 - October 2005
Prima 1999 - 2001
Skills
IVR, Workforce Management, Genesys, Telephony, Avaya, Contact Centers, Management, Vendor Management, Cisco Technologies, Business Analysis, Project Management, Solution Architecture, Customer Experience, CTI, Call Center, Call Centers, Software Documentation, Quality Assurance, Leadership, Inbound Marketing, Integration, Telecommunications, Cloud Computing, Project Planning, Testing, Unix, Business Requirements, SIP, VoIP, ACD, IT Management, Professional Services, Software Project..., Visio, Unified Communications
Education
Université de Montréal 1996 — 1998
B.Sc., Computer Science
Martine Toussaint Martine Toussaint's BCE Elix Experience September 2000 - January 2002
Job Chargée de projets TI & Affaires En mandat chez Desjardins
Industry Information Technology and Services
Experience
Desjardins October 2013 - March 2014
Standard Life April 2013 - September 2013
Desjardins May 2010 - January 2013
Intact Financial Corporation May 2007 - May 2010
CGI February 2002 - October 2006
BCE Elix September 2000 - January 2002
Skills
Infrastructure, MS Project, PMO, PMP, Project Portfolio..., Software Project..., Business Analysis, ITIL, PMI, Integration, Visio, Program Management, Enterprise Architecture, Solution Architecture, Governance, Business Intelligence, PMBOK, IT Strategy, SharePoint, Change Management
Education
1986 — 1988
Baccalauréat, Informatique de Gestion
Collège Maisonneuve 1982 — 1986
DEC, Technique Informatique
Desjardins October 2013 - March 2014
Standard Life April 2013 - September 2013
Desjardins May 2010 - January 2013
Intact Financial Corporation May 2007 - May 2010
CGI February 2002 - October 2006
BCE Elix September 2000 - January 2002
Skills
Infrastructure, MS Project, PMO, PMP, Project Portfolio..., Software Project..., Business Analysis, ITIL, PMI, Integration, Visio, Program Management, Enterprise Architecture, Solution Architecture, Governance, Business Intelligence, PMBOK, IT Strategy, SharePoint, Change Management
Education
1986 — 1988
Baccalauréat, Informatique de Gestion
Collège Maisonneuve 1982 — 1986
DEC, Technique Informatique
Jhotly Debrosse Jhotly Debrosse's BCE Elix Experience July 2005 - August 2007
Job Virtualization and Storage Administrator at Bell
Industry Telecommunications
Experience
Bell September 2013 - Present
Bell June 2012 - December 2013
Bell February 2009 - January 2012
IBM Canada Ltd. June 2007 - October 2008
BCE Elix July 2005 - August 2007
CCH, a Wolters Kluwer business May 2005 - August 2006
Videotron Telecom Ltd October 2004 - December 2004
Skills
Servers, Virtualization, Windows Server, VMware, Cisco Technologies, Storage, System Deployment, System Administration, SAN, Linux, RedHat, Storage Area Networks, IIS, VMware vSphere, Server Management, Unix, CCNA, vSphere, HP Storage, VMware Infrastructure, IBM SAN, HP Blade, Amazon Web Services...
Education
Herzing College 2002 — 2004
Associate's degree, Information Technology
Bell September 2013 - Present
Bell June 2012 - December 2013
Bell February 2009 - January 2012
IBM Canada Ltd. June 2007 - October 2008
BCE Elix July 2005 - August 2007
CCH, a Wolters Kluwer business May 2005 - August 2006
Videotron Telecom Ltd October 2004 - December 2004
Skills
Servers, Virtualization, Windows Server, VMware, Cisco Technologies, Storage, System Deployment, System Administration, SAN, Linux, RedHat, Storage Area Networks, IIS, VMware vSphere, Server Management, Unix, CCNA, vSphere, HP Storage, VMware Infrastructure, IBM SAN, HP Blade, Amazon Web Services...
Education
Herzing College 2002 — 2004
Associate's degree, Information Technology
Stefan Tschunitz Stefan Tschunitz's BCE Elix Experience November 2001 - June 2002
Job Première Directeur aux ventes / Senior Sales Manager at Yellow Pages Group / Groupe Pages Jaunes – Canada
Industry Human Resources
Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada March 2014 - Present
Pivotal Payments March 2013 - March 2014
Ceridian Canada Ltd. April 2011 - February 2013
Mobigo September 2010 - April 2011
Technology Evaluation Centers March 2007 - September 2010
Pitney Bowes January 2006 - March 2007
Technology Evaluation Centers November 2002 - January 2006
BCE Elix November 2001 - June 2002
Smartsight Networks February 2001 - October 2001
CS&T/STELTOR/ORACLE May 1998 - February 2001
Skills
Solution Selling, Direct Sales, SaaS, Sales Management, New Business Development, Account Management, Salesforce.com, B2B, Enterprise Software, Sales, Sales Process, Business Development, Strategic Planning, Channel, Lead Generation, Cold Calling, Sales Operations, Management, CRM, Product Management, Selling, Sales Presentations, Recruiting, Product Marketing, Marketing Strategy, Strategy, Business Planning, Team Leadership, Leadership, Negotiation, Customer Retention, Cloud Computing, International Sales, Channel Partners, Strategic Partnerships, Marketing, Wireless, Team Building, Professional Services, Product Development, Customer Satisfaction, Contract Negotiation, Customer Service, Leadership Development
Education
McGill University 2000 — 2003
Graduate Certificate, Leadership
Concordia University 1990 — 1994
BA, Major Political Science - Minor Business
St. Thomas Hight School
Yellow Pages Group / Groupe Pages Jaunes – Canada March 2014 - Present
Pivotal Payments March 2013 - March 2014
Ceridian Canada Ltd. April 2011 - February 2013
Mobigo September 2010 - April 2011
Technology Evaluation Centers March 2007 - September 2010
Pitney Bowes January 2006 - March 2007
Technology Evaluation Centers November 2002 - January 2006
BCE Elix November 2001 - June 2002
Smartsight Networks February 2001 - October 2001
CS&T/STELTOR/ORACLE May 1998 - February 2001
Skills
Solution Selling, Direct Sales, SaaS, Sales Management, New Business Development, Account Management, Salesforce.com, B2B, Enterprise Software, Sales, Sales Process, Business Development, Strategic Planning, Channel, Lead Generation, Cold Calling, Sales Operations, Management, CRM, Product Management, Selling, Sales Presentations, Recruiting, Product Marketing, Marketing Strategy, Strategy, Business Planning, Team Leadership, Leadership, Negotiation, Customer Retention, Cloud Computing, International Sales, Channel Partners, Strategic Partnerships, Marketing, Wireless, Team Building, Professional Services, Product Development, Customer Satisfaction, Contract Negotiation, Customer Service, Leadership Development
Education
McGill University 2000 — 2003
Graduate Certificate, Leadership
Concordia University 1990 — 1994
BA, Major Political Science - Minor Business
St. Thomas Hight School
Sophie Archambault Sophie Archambault's BCE Elix Experience December 1999 - September 2002
Job Chef de projet et PCO chez BDC
Industry Information Technology and Services
Experience
Desjardins October 2012 - June 2014
Desjardins May 2010 - August 2010
Desjardins September 2005 - May 2010
Microcell March 2004 - June 2005
BCE Elix December 1999 - September 2002
LGS Group September 1986 - 1999
Somapro Ltée January 1984 - September 1986
Skills
Gestion de projet, PCO, Contact Centers, MS Project, Business Analysis, Visio, Microsoft Word, Microsoft Excel
Education
Université de Sherbrooke 1980 — 1983
BAC, Informatique
Desjardins October 2012 - June 2014
Desjardins May 2010 - August 2010
Desjardins September 2005 - May 2010
Microcell March 2004 - June 2005
BCE Elix December 1999 - September 2002
LGS Group September 1986 - 1999
Somapro Ltée January 1984 - September 1986
Skills
Gestion de projet, PCO, Contact Centers, MS Project, Business Analysis, Visio, Microsoft Word, Microsoft Excel
Education
Université de Sherbrooke 1980 — 1983
BAC, Informatique
Marie-Josée Thompson Marie-Josée Thompson's BCE Elix Experience February 2006 - October 2007
Job Senior Manager Product Management Customer Contact Solutions at Bell
Industry Telecommunications
Experience
Bell September 2013 - Present
Bell Canada October 2007 - Present
BCE Elix February 2006 - October 2007
Future Electronics 2000 - 2006
Skills
Telecommunications, Product Management, IVR, Contact Centers, Unified Communications, Cloud Computing, Introducing New Products, Call Centers, Managed Services, IP, VoIP, Customer Experience, Professional Services, Solution Selling, Cross-functional Team..., Go-to-market Strategy, Telephony, Channel Partners, Mobile Devices, SIP, Vendor Management, SaaS, Strategic Partnerships, MPLS, Pre-sales, Product Marketing, Enterprise Software
Education
Université de Montréal - HEC Montréal 1992 — 1995
BAA, Marketing
Bell September 2013 - Present
Bell Canada October 2007 - Present
BCE Elix February 2006 - October 2007
Future Electronics 2000 - 2006
Skills
Telecommunications, Product Management, IVR, Contact Centers, Unified Communications, Cloud Computing, Introducing New Products, Call Centers, Managed Services, IP, VoIP, Customer Experience, Professional Services, Solution Selling, Cross-functional Team..., Go-to-market Strategy, Telephony, Channel Partners, Mobile Devices, SIP, Vendor Management, SaaS, Strategic Partnerships, MPLS, Pre-sales, Product Marketing, Enterprise Software
Education
Université de Montréal - HEC Montréal 1992 — 1995
BAA, Marketing
Gerard Andre Coelho Gerard Andre Coelho's BCE Elix Experience October 2007 - August 2008
Job Financial Analyst at Wolverine World Wide
Industry Internet
Experience
Wolverine World Wide January 2014 - Present
Trio Group Inc. September 2010 - August 2013
Manwin Canada April 2009 - August 2010
Ranstad Head Office November 2008 - April 2009
BCE Elix October 2007 - August 2008
Bombardier Aerospace April 2006 - August 2007
Nortel Networks January 2005 - February 2006
Skills
Accounting, Financial Analysis, Finance, Account Reconciliation, Analysis, Auditing, SAP, Variance Analysis, Payroll, Financial Accounting, Accpac, Oracle, Internal Controls, Enterprise Content..., Unix, Sarbanes-Oxley Act, Cash Flow, SAP ERP, IFRS, Data Analysis, Staff Supervision, Hyperion, Consolidated Financial..., Financial Reporting
Education
IMA- Institute of Management Accountants 2014
CMA- Certified Management Accountant - United States, Accounting and Business/Management
McGill University
Graduate Diploma, Accounting
McGill University
Graduate Diploma, Finance
Universidade Federal da Bahia 1996 — 1999
Bachelor of Arts (BA) (Equivalence obtained), Economics
Wolverine World Wide January 2014 - Present
Trio Group Inc. September 2010 - August 2013
Manwin Canada April 2009 - August 2010
Ranstad Head Office November 2008 - April 2009
BCE Elix October 2007 - August 2008
Bombardier Aerospace April 2006 - August 2007
Nortel Networks January 2005 - February 2006
Skills
Accounting, Financial Analysis, Finance, Account Reconciliation, Analysis, Auditing, SAP, Variance Analysis, Payroll, Financial Accounting, Accpac, Oracle, Internal Controls, Enterprise Content..., Unix, Sarbanes-Oxley Act, Cash Flow, SAP ERP, IFRS, Data Analysis, Staff Supervision, Hyperion, Consolidated Financial..., Financial Reporting
Education
IMA- Institute of Management Accountants 2014
CMA- Certified Management Accountant - United States, Accounting and Business/Management
McGill University
Graduate Diploma, Accounting
McGill University
Graduate Diploma, Finance
Universidade Federal da Bahia 1996 — 1999
Bachelor of Arts (BA) (Equivalence obtained), Economics
Dominique Gloutnez, CPA, CA Dominique Gloutnez, CPA, CA's BCE Elix Experience 1999 - 2006
Job Contrôleur corporatif chez COH Inc.
Industry Mechanical or Industrial Engineering
Experience
COH Inc. September 2014 - Present
... September 2013 - September 2014
PCO Innovation December 2006 - September 2013
BCE Elix 1999 - 2006
Skills
Business Analysis, Budgets, ERP Implementations, Team Management, Finance, Change Management, Business Strategy, Strategic Planning, ERP
Education
HEC Montreal 1986 — 1990
Bachelor of Business Administration (B.B.A.)
COH Inc. September 2014 - Present
... September 2013 - September 2014
PCO Innovation December 2006 - September 2013
BCE Elix 1999 - 2006
Skills
Business Analysis, Budgets, ERP Implementations, Team Management, Finance, Change Management, Business Strategy, Strategic Planning, ERP
Education
HEC Montreal 1986 — 1990
Bachelor of Business Administration (B.B.A.)
Patrick Gravel Patrick Gravel's BCE Elix Experience 2007 - 2009
Job Specialist in contact center solutions
Industry Telecommunications
Experience
Infosys Solutions inc May 2003 - Present
Desjardins 2011 - 2013
Hydro Québec 2011 - 2011
Aeroplan 2010 - 2010
Bell Canada 2008 - 2009
BCE Elix 2007 - 2009
BCE Elix September 1999 - May 2003
ACT January 1999 - September 1999
Skills
Genesys, Call Center, VoIP, CTI, SIP, Avaya, IVR, Telephony, PBX, Contact Centre, Call Routing, Architecture, Call Recording, Telecommunications, Contact Centers, Project Management, Call Centers, Integration, Unified Communications
Education
Université de Sherbrooke 1995 — 1998
Baccalauréat, Mathématiques & Informatique
Infosys Solutions inc May 2003 - Present
Desjardins 2011 - 2013
Hydro Québec 2011 - 2011
Aeroplan 2010 - 2010
Bell Canada 2008 - 2009
BCE Elix 2007 - 2009
BCE Elix September 1999 - May 2003
ACT January 1999 - September 1999
Skills
Genesys, Call Center, VoIP, CTI, SIP, Avaya, IVR, Telephony, PBX, Contact Centre, Call Routing, Architecture, Call Recording, Telecommunications, Contact Centers, Project Management, Call Centers, Integration, Unified Communications
Education
Université de Sherbrooke 1995 — 1998
Baccalauréat, Mathématiques & Informatique
George Balouxis George Balouxis's BCE Elix Experience January 1999 - July 2003
Job Experienced High Tech Business Engineering, Business Development and Sales Manager
Industry Information Technology and Services
Experience
Consultation GB July 2009 - Present
CGI inc. December 2006 - June 2009
Private Business September 2003 - October 2006
BCE Elix January 1999 - July 2003
Packard Bell NEC June 1998 - December 1998
Sprint Canada 1996 - June 1998
Sprint Canada Inc 1994 - 1996
Microsoft September 1991 - December 1994
3Com 1988 - 1991
Skills
Budgets, Business Development, Change Management, Forecasting, International Sales, Leadership, Management, Networking, New Business Development, Outsourcing, Pre-sales, Project Management, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Strategic Planning, Strategy, Telecommunications, Wireless, B2B, CRM, Cloud Computing, Direct Sales
Education
Concordia University 1976 — 1982
Consultation GB July 2009 - Present
CGI inc. December 2006 - June 2009
Private Business September 2003 - October 2006
BCE Elix January 1999 - July 2003
Packard Bell NEC June 1998 - December 1998
Sprint Canada 1996 - June 1998
Sprint Canada Inc 1994 - 1996
Microsoft September 1991 - December 1994
3Com 1988 - 1991
Skills
Budgets, Business Development, Change Management, Forecasting, International Sales, Leadership, Management, Networking, New Business Development, Outsourcing, Pre-sales, Project Management, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Strategic Planning, Strategy, Telecommunications, Wireless, B2B, CRM, Cloud Computing, Direct Sales
Education
Concordia University 1976 — 1982
Stephane Giguere's BCE Elix Experience 2000 - March 2003
Job Solutions Architect at Aria Solutions Inc.
Industry Telecommunications
Experience
Aria Solutions Inc. January 2012 - Present
Aria Solutions Inc March 2003 - December 2011
BCE Elix 2000 - March 2003
Dell 1998 - 2000
Dell 1992 - 1998
University of Ottawa 1995 - 1995
Skills
CTI, IVR, Genesys, Troubleshooting, Telephony, SIP, Integration, Telecommunications, Architecture, VoIP, Documentation, Contact Centre, Call Centers, Professional Services, Unified Communications, Contact Centers
Education
University of Ottawa / Université d'Ottawa 1993 — 1997
Bachelor of Science (BSc), Computer Science
Charles Garnier 1989 — 1993
High School
Aria Solutions Inc. January 2012 - Present
Aria Solutions Inc March 2003 - December 2011
BCE Elix 2000 - March 2003
Dell 1998 - 2000
Dell 1992 - 1998
University of Ottawa 1995 - 1995
Skills
CTI, IVR, Genesys, Troubleshooting, Telephony, SIP, Integration, Telecommunications, Architecture, VoIP, Documentation, Contact Centre, Call Centers, Professional Services, Unified Communications, Contact Centers
Education
University of Ottawa / Université d'Ottawa 1993 — 1997
Bachelor of Science (BSc), Computer Science
Charles Garnier 1989 — 1993
High School
Daniel Rouleau's BCE Elix Experience 2004 - 2008
Job Manager, Service Control Development at BroadSoft
Industry Telecommunications
Experience
BroadSoft May 2015 - Present
Verint Systems 2012 - 2015
Nokia 2009 - 2011
Bell Canada January 2008 - December 2009
BCE Elix 2004 - 2008
Webhelp & QDevCo 2002 - 2003
Blueslice 2002 - 2002
Nortel 1995 - 2001
Nortel Networks 1992 - 2001
Skills
Team Building, Professional Services, Result Oriented, Contact Centers, Telecommunications, Solution Selling, Team Management
Education
Université de Sherbrooke 1987 — 1991
Bachelor, Electrical Engineering
BroadSoft May 2015 - Present
Verint Systems 2012 - 2015
Nokia 2009 - 2011
Bell Canada January 2008 - December 2009
BCE Elix 2004 - 2008
Webhelp & QDevCo 2002 - 2003
Blueslice 2002 - 2002
Nortel 1995 - 2001
Nortel Networks 1992 - 2001
Skills
Team Building, Professional Services, Result Oriented, Contact Centers, Telecommunications, Solution Selling, Team Management
Education
Université de Sherbrooke 1987 — 1991
Bachelor, Electrical Engineering
David Harding, PMP's BCE Elix Experience December 2004 - December 2006
Job Senior Project Manager Advanced Technologies at Nexus IS
Industry Telecommunications
Experience
Nexus IS October 2012 - Present
Avaya Global Services January 2010 - September 2012
Project Management Institute 2009 - September 2012
TouchPoint Solutions, Inc October 2009 - January 2010
Genesys Telecommunications December 2006 - August 2009
BCE Elix December 2004 - December 2006
NextiraOne, LLC (formerly know as: Williams Communications Solutions) January 1998 - December 2004
USAF 1976 - 1997
Skills
Strategic Planning, PMP, Customer Service, Infrastructure, Program Management, Call Center, Web Application Design, Avaya, MS Project, Genesys, VoIP, Microsoft Office, Cisco Technologies, Cisco Call Manager, Cloud Computing, Unified Communications, SharePoint, Military, Telecommunications, CTI, Professional Services, Data Center, Project Management, Business Analysis, Solution Architecture, System Deployment, IT Management, Enterprise Software, Telephony, Software Project..., SIP, ACD, IP, PMO, Certified Project..., Project Portfolio..., Visio, Managed Services, Wireless, Call Centers, Integration, Management, Vendor Management, IVR, Software Development, Contact Centers, SDLC, LAN-WAN, Pre-sales, Service Delivery
Education
Chapman University 1986 — 1989
BS, Information Systems Management
Nexus IS October 2012 - Present
Avaya Global Services January 2010 - September 2012
Project Management Institute 2009 - September 2012
TouchPoint Solutions, Inc October 2009 - January 2010
Genesys Telecommunications December 2006 - August 2009
BCE Elix December 2004 - December 2006
NextiraOne, LLC (formerly know as: Williams Communications Solutions) January 1998 - December 2004
USAF 1976 - 1997
Skills
Strategic Planning, PMP, Customer Service, Infrastructure, Program Management, Call Center, Web Application Design, Avaya, MS Project, Genesys, VoIP, Microsoft Office, Cisco Technologies, Cisco Call Manager, Cloud Computing, Unified Communications, SharePoint, Military, Telecommunications, CTI, Professional Services, Data Center, Project Management, Business Analysis, Solution Architecture, System Deployment, IT Management, Enterprise Software, Telephony, Software Project..., SIP, ACD, IP, PMO, Certified Project..., Project Portfolio..., Visio, Managed Services, Wireless, Call Centers, Integration, Management, Vendor Management, IVR, Software Development, Contact Centers, SDLC, LAN-WAN, Pre-sales, Service Delivery
Education
Chapman University 1986 — 1989
BS, Information Systems Management
Charles Rennie's BCE Elix Experience 2005 - 2006
Job Telecom SIP Architect
Industry Information Technology and Services
Experience
Genesys June 2014 - Present
Genesys Telecommunications Labs September 2012 - April 2013
at&t April 2011 - September 2012
Nuance Communications July 2010 - April 2011
WS iNet February 2009 - September 2010
Infiniti Networking, Inc. July 2006 - February 2009
AT&T 2007 - 2008
Aria Solutions 2006 - 2008
Perot Systems 2006 - 2006
BCE Elix 2005 - 2006
Skills
CTI, IVR, Genesys, Telecommunications, Integration, SIP, ACD, Cloud Computing, Telephony, Call Centers, VoIP, System Deployment, Call Center, Unified Communications, Workforce Management, Avaya, Business Intelligence, Pre-sales, Requirements Analysis, Solution Architecture, Professional Services, Routing, Call Routing, Troubleshooting, Testing, Wireless, Software Development, SaaS, MPLS, Cisco Technologies, Architecture, Speech Recognition, RFP, Hosted Services, Genesys Framework, GVP, Contact Center..., Microsoft SQL Server, Unix, PBX, Databases, Linux, SQL Server, Nuance, Disaster Recovery, Deployment, Application Development, Windows, SIP Trunking, Contact Centers
Education
Broward College 1979 — 1980
Non-credited, Electronic, Business
Genesys University
Genesys Certifications, Genesys Solutions
Genesys June 2014 - Present
Genesys Telecommunications Labs September 2012 - April 2013
at&t April 2011 - September 2012
Nuance Communications July 2010 - April 2011
WS iNet February 2009 - September 2010
Infiniti Networking, Inc. July 2006 - February 2009
AT&T 2007 - 2008
Aria Solutions 2006 - 2008
Perot Systems 2006 - 2006
BCE Elix 2005 - 2006
Skills
CTI, IVR, Genesys, Telecommunications, Integration, SIP, ACD, Cloud Computing, Telephony, Call Centers, VoIP, System Deployment, Call Center, Unified Communications, Workforce Management, Avaya, Business Intelligence, Pre-sales, Requirements Analysis, Solution Architecture, Professional Services, Routing, Call Routing, Troubleshooting, Testing, Wireless, Software Development, SaaS, MPLS, Cisco Technologies, Architecture, Speech Recognition, RFP, Hosted Services, Genesys Framework, GVP, Contact Center..., Microsoft SQL Server, Unix, PBX, Databases, Linux, SQL Server, Nuance, Disaster Recovery, Deployment, Application Development, Windows, SIP Trunking, Contact Centers
Education
Broward College 1979 — 1980
Non-credited, Electronic, Business
Genesys University
Genesys Certifications, Genesys Solutions
Gordon Sexton's BCE Elix Experience 2000 - 2004
Job Solutions Engineer at Genesys
Industry Telecommunications
Experience
Genesys April 2012 - Present
Bell Canada September 2010 - April 2012
CGI 2008 - September 2010
CGI 2004 - 2008
BCE Elix 2000 - 2004
Skills
Architecture, Contract Negotiation, Systems Engineering, Telecommunications, VoIP, Program Management, IT Service Management, ITIL, Operating Systems, Data Center, Networking, WAN, Infrastructure, Security, Integration, TCP/IP, System Deployment, Service Delivery, Architectures, Professional Services, Cloud Computing, Enterprise Software, SIP, Solution Architecture
Education
Concordia University 1990 — 1994
BA, Western Culture & Philosophy
Genesys April 2012 - Present
Bell Canada September 2010 - April 2012
CGI 2008 - September 2010
CGI 2004 - 2008
BCE Elix 2000 - 2004
Skills
Architecture, Contract Negotiation, Systems Engineering, Telecommunications, VoIP, Program Management, IT Service Management, ITIL, Operating Systems, Data Center, Networking, WAN, Infrastructure, Security, Integration, TCP/IP, System Deployment, Service Delivery, Architectures, Professional Services, Cloud Computing, Enterprise Software, SIP, Solution Architecture
Education
Concordia University 1990 — 1994
BA, Western Culture & Philosophy
Emil Molnar's BCE Elix Experience April 2007 - December 2007
Job Senior Solutions Integration Consultant at Bell Canada
Industry Computer Software
Experience
Bell Canada February 2011 - Present
Bell Canada December 2007 - February 2011
BCE Elix April 2007 - December 2007
Skills
Telecommunications, Telephony, IVR, VoIP, SIP, Contact Centers, CTI, Workforce Management, Unified Communications, Cisco Technologies, Integration, Genesys, IEX, Linux, Avaya, Unix, Call Centers, Call Recording, Verint
Education
Université de Montréal - Ecole polytechnique de Montréal 2001 — 2006
Bachelor
1989 — 1994
Bachelor
Bell Canada February 2011 - Present
Bell Canada December 2007 - February 2011
BCE Elix April 2007 - December 2007
Skills
Telecommunications, Telephony, IVR, VoIP, SIP, Contact Centers, CTI, Workforce Management, Unified Communications, Cisco Technologies, Integration, Genesys, IEX, Linux, Avaya, Unix, Call Centers, Call Recording, Verint
Education
Université de Montréal - Ecole polytechnique de Montréal 2001 — 2006
Bachelor
1989 — 1994
Bachelor
Ghislain Laframboise's BCE Elix Experience September 1998 - January 1999
Job En poste dans secteur Logiciels informatiques
Industry Computer Software
Experience
Stratagem December 2002 - December 2003
SCS June 2002 - December 2002
Téléliaison August 2000 - February 2002
Clemex Technologies September 1999 - April 2000
BCE Elix September 1998 - January 1999
Matrox January 1996 - January 1997
Education
2003 — 2005
DESS, Génie Logiciel
1996 — 2000
B.Sc., Génie de la production automatisée
Stratagem December 2002 - December 2003
SCS June 2002 - December 2002
Téléliaison August 2000 - February 2002
Clemex Technologies September 1999 - April 2000
BCE Elix September 1998 - January 1999
Matrox January 1996 - January 1997
Education
2003 — 2005
DESS, Génie Logiciel
1996 — 2000
B.Sc., Génie de la production automatisée
Karl de Nie's BCE Elix Experience 2004 - 2006
Job National Account Manager at Staples Promotional Products
Industry Program Development
Experience
Staples Promotional Products - Formerly Coporate Express 2009 - Present
Sticky Media May 2006 - November 2008
BCE Elix 2004 - 2006
Education
Concordia University 1997 — 2001
B. Eng, Mechanical Engineering
Staples Promotional Products - Formerly Coporate Express 2009 - Present
Sticky Media May 2006 - November 2008
BCE Elix 2004 - 2006
Education
Concordia University 1997 — 2001
B. Eng, Mechanical Engineering
Patrice Simard's BCE Elix Experience September 1998 - December 2002
Job Architecte/Administrateur de bases de données at Logibec
Industry Computer Software
Experience
Logibec Administrateur de bases de donnéesMediagrifApril 2003 - October 2007
BCE Elix September 1998 - December 2002
Elix 1998 - 2002
Univoc Services 1995 - 1998
Skills
Software Development, SQL, Web Development, Java, Business Analysis, MySQL, Databases, JavaScript, Microsoft SQL Server, XML, Agile Methodologies, C++, Oracle, Windows, Linux, HTML, JIRA, Tomcat, Unix, Business Intelligence
Education
École de technologie supérieure 1992 — 1995
BAC, Génie Électrique
Logibec Administrateur de bases de donnéesMediagrifApril 2003 - October 2007
BCE Elix September 1998 - December 2002
Elix 1998 - 2002
Univoc Services 1995 - 1998
Skills
Software Development, SQL, Web Development, Java, Business Analysis, MySQL, Databases, JavaScript, Microsoft SQL Server, XML, Agile Methodologies, C++, Oracle, Windows, Linux, HTML, JIRA, Tomcat, Unix, Business Intelligence
Education
École de technologie supérieure 1992 — 1995
BAC, Génie Électrique