Bell Business Markets
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Bell Business Markets Employees
Nomis Solutions 2015 - Present
Bell Business Markets 2013 - 2015
MTS Allstream 2011 - 2013
Rogers Communications Inc. 2009 - 2011
Telus Mobility 2007 - 2008
TELUS 2006 - 2007
Qficient Inc. 2005 - 2006
Management Research Solutions 2004 - 2005
ING DIRECT 1997 - 2002
Skills
Competitive Analysis, Strategy, Management, Project Management, Telecommunications, Change Management, Business Strategy, Business Process..., Risk Management, Management Consulting, Business Development, Analysis, Analytics, Leadership, Financial Modeling, Operations Management, Executive Management, Financial Analysis, Marketing Management, Cross-functional Team..., CRM, Negotiation
Education
Ivey Business School at Western University 2002 — 2004
MBA
Johannes Kepler Universität Linz 2003 — 2003
McMaster University 1992 — 1995
BA
Bell Business Markets March 2014 - Present
Savvis, A CenturyLink Company March 2012 - February 2014
EMC October 2008 - February 2012
Bell Canada April 2008 - October 2008
Bell Canada March 2007 - March 2008
Bell Canada Enterprise Sales January 2003 - February 2007
Bell Nexxia November 1999 - December 2002
Sudbury Hydro Telecom September 1999 - November 1999
Ontario Northland January 1998 - September 1999
Skills
Cloud Computing, Predictive Analytics, Information Security..., Enterprise Risk..., Data Governance, Business Continuity, Disaster Recovery, IT Service Management, IT Strategy, Information Management, Managed Services, Managed Security..., IT Outsourcing, Innovative Thinking, Strategic Thinking, Critical Thinking, Contract Negotiation, Proposal Writing, Sales Presentations, SaaS, Sales, Sla, Data Center, Account Management, Value Propositions, Telecommunications, Business Strategy, Team Leadership, Change Management, Business Analysis, Leadership, Unified Communications, Enterprise Software, Storage, Solution Selling, Strategic Partnerships, Program Management, CRM, Lead Generation, Business Development, Outsourcing, Consulting, Professional Services, Sales Operations, Business Process, Management, Solution Architecture, Management Consulting, Governance, Networking
Education
Queen's University 2001 — 2001
na
McMaster University
BA
Nipissing University
JDA Software April 2014 - Present
Louis Beauregard Consultant February 2012 - Present
Louis Beauregard Consultant February 2009 - Present
Bell Business Markets March 2009 - February 2012
Convivio interactif inc. December 1996 - March 2009
Clemex Technologies September 1993 - November 1996
Skills
Interaction Design, User-centered Design, Eye Tracking, User Scenarios, Customer Experience, Axure, Card Sorting, Information Architecture, Content Strategy, Agile Methodologies, Usability Testing, Persona, Usability, User Experience, Rapid Prototyping, User Interface, Research Design, Human Computer..., User Research, Strategy, Mobile Devices, Experience Design, Ethnography, Heuristic Evaluation, Design Thinking, Mobile Applications, Personas, User Journeys, Interactive Strategy, Scrum, Scrum Product Owner, Lean Startup, Lean Software..., Digital Strategy, JIRA, Usability Engineering, User Experience Design, Wireframes, Axure RP, Conception axée sur..., Expérience utilisateur, Test utilisateur
Education
Université de Montréal 1992 — 1993
Master of Education (MEd)
Concordia University 1986 — 1989
Bachelor of Arts (BA spec. Psychology)
CEGEP - John Abbott College 1983 — 1985
DEC
Bell Business Markets June 2011 - Present
Skills
Call Center, Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Telephony, Wireless, Team Leadership, Troubleshooting, Managed Services, B2B, Sales, Mobile Devices, Account Management
Education
Concordia University 1998 — 2003
Bachelor's degree, Major Italian - Languages
Bell Business Markets December 2014 - Present
Bell Canada December 2005 - Present
Bell Sympatico November 2004 - December 2005
Bell Sympatico February 2003 - November 2004
Bell Sympatico December 2000 - June 2003
Bell Sympatico November 1999 - December 2000
Skills
Call Center, Customer Satisfaction, Business Process, Strategic Planning, Coaching, Customer Service, Marketing, Billing Systems, Process Engineering, Management, Content Management, Technical Support, Telecommunications, Vendor Management, Service Delivery, Customer Experience, Resource Management, Business Process..., Business Analysis, Workforce Management, Call Centers, Troubleshooting, Budgets, Training, Team Leadership, Cross-functional Team..., Project Management, Visio, MS Project, Program Management, Customer Retention, Product Development, Change Management
Education
Algonquin College of Applied Arts and Technology 1997 — 1999
Business Information Systems
CCVS
NCR Corporation January 2012 - Present
AIIM: First Canadian (Toronto) Chapter January 2004 - Present
Bell Business Markets January 2009 - December 2011
IBM October 2006 - December 2008
SIA Service Information Access Inc. January 2004 - August 2006
FranklinCovey December 2002 - January 2004
Onesource Information Services Inc March 2000 - October 2002
Lexis Nexis June 1997 - March 2000
Skills
New Business Development, Cloud Computing, Data Center, Hosting, Storage, Data Mining, Solution Selling, Customer Relations, Team Building, Business Strategy, Strategic Planning, Consultative Selling, Account Management, Telecommunications, Product Management, Sales Management, Change Management, Budgeting, Team Leadership, Direct Sales, SaaS, Mobile, Marketing Strategy, Team Management, Business Management, Negotiation, Product Marketing, Sales Process, Product Development, Lead Generation, Contract Negotiation, Key Account Management, Competitive Analysis, Process Improvement, VoIP, Business Analysis, B2B, Problem Solving, Outsourcing, Call Center, Channel Management, Analysis, Managed Services, Forecasting, Customer Service, Management Consulting, ERP, Market Research, Salesforce.com, Operations Management
Education
Brock University 1986 — 1987
BA
Sir Oliver Mowat Collegiate Institute
salesforce.com March 2013 - Present
Q9 Networks January 2011 - February 2013
MiitoU Inc. September 2010 - December 2010
Bell Business Markets January 2008 - May 2010
Bell Business Markets 2005 - 2007
Bell Business Markets 2003 - 2005
Bell Business Markets 2002 - 2003
Con-way, Inc 2001 - 2002
Skills
Solution Selling, Cloud Computing, SaaS, Managed Services, Direct Sales, Sales, Unified Communications, Channel, Wireless, VoIP, Account Management, Telecommunications, New Business Development, Enterprise Software, Data Center, Product Management, Sales Management, Salesforce.com, Professional Services, Selling, Sales Process, Business Intelligence, Channel Partners, Business Development, Strategic Partnerships, Partner Management, Key Account Management, Go-to-market Strategy, Call Centers, Sales Operations, CRM, Virtualization, Vendor Management, Lead Generation, Cold Calling, B2B, Sales Presentations, Co-location, MPLS
Education
George Brown College 2008 — 2009
Prerequisite courses for CAPS Sommelier Program - Wines I & II
Seneca College of Applied Arts and Technology 2000 — 2001
Commerce Post-Diploma, Marketing Management & E- Commerce
Western University 1996 — 1999
Bachelor of Social Science degree, Psychology
HOPE Volleyball Ottawa March 2015 - Present
Sears Canada April 2009 - Present
Bell Business Markets December 2013 - November 2014
Herbal Magic June 2006 - August 2007
Nortel Networks May 1992 - February 2001
Skills
Retail, Forecasting, Customer Service, Merchandising, Inventory Management, Microsoft Excel, Store Management, Time Management, Visual Merchandising, Sales, Financial Analysis, Loss Prevention, Customer Satisfaction, Leadership
Education
Algonquin College of Applied Arts and Technology
Office Management/Administration
St. Laurent College, Quebec City
Social Sciences
Bell Business Markets August 2015 - Present
Bauer Hockey May 2014 - Present
A Designs September 2010 - Present
Gale Partners January 2015 - June 2015
Honey Canada November 2014 - January 2015
Anomaly April 2013 - May 2013
Westmount Collegiate Institute October 2010 - October 2010
Skills
Graphic Design, InDesign, Illustrator, Photoshop, Adobe Creative Suite, Communication, Painting, Layout, Drawing, Freelance Design, HTML, CSS, Typography, Illustration, Graphics, Logo Design, Web Design, Corporate Identity
Education
York University 2010 — 2014
Bachelor of Design, Graphic Design, Dean's Honour Role
Sheridan College 2010 — 2014
Bachelor of Design, Graphic Design
Airbus DS Communications (formerly Cassidian Communications) November 2013 - Present
Bell Business Markets May 2010 - November 2013
xwave June 2008 - May 2010
xwave January 2000 - January 2009
Skills
Public Safety, Solution Selling, Project Management, Enterprise Software, Professional Services, Product Marketing, Account Management, Sales Presentations, Government, International Sales, Software Development, Solution Architecture, Trade Shows, Requirements Analysis, Experienced Trainer, Hands-on Training, GIS systems
Education
Carleton University
Bachelor's degree, Computer Mathematics
Bell Business Markets September 2010 - Present
Bell Canada August 2000 - September 2011
Commercial/Industrial Alberta/ Ontario January 1979 - March 1994
Skills
Telecommunications, IP, Wireless, Telephony, Unified Communications, Integration, VoIP, Call Centers, Mobile Devices, Product Management, MPLS, Solution Selling, Managed Services, Cisco Technologies, TCP/IP, Troubleshooting, Networking, Network Administration, SIP, Software Installation
Education
DeVry Technical Colledge 1998 — 2000
Elecronics Engineering Technician, Applied Electronics and Knowledge
Northern Alberta Institute of Technology 1979 — 1985
Electrical Journeyman Certification, Industrial/Commercial Electric
Desjardins January 2014 - Present
Maelström Consulting February 2008 - Present
Project Management Institute - Montreal chapter January 2012 - April 2015
Bell Business Markets May 2012 - December 2013
Project Management Institute - Montreal Chapter January 2012 - November 2012
Bombardier Aerospace November 2010 - May 2012
Project Management Institute - Montreal Chapter February 2011 - November 2011
Videotron February 2008 - November 2010
Bell Canada September 2006 - February 2008
Bell Canada January 2001 - September 2006
Skills
Project Planning, Vendor Management, PMP, Certified Project..., Project Portfolio..., PMO, Project Delivery, MS Project, Telecommunications, Project Management, IT Service Management, Business Process, Strategy, Program Management, Management, Agile Methodologies, Infrastructure, Project Coordination, ERP, Change Control, Governance, Cost Engineering, Leadership, Outsourcing, Microsoft Project
Education
Université Paris Dauphine 2007 — 2009
MBA
École des sciences de la gestion (ESG UQAM) 2007 — 2009
Master of Business Administration (M.B.A.)
Université de Montréal - Ecole polytechnique de Montréal 1990 — 1995
Bachelor
Bell Business Markets January 2014 - Present
Bell Business Markets March 2012 - January 2014
Bell Business Markets August 2011 - March 2012
Bell Business Markets July 2008 - August 2011
Ville de Saint-Jean-sur-Richelieu October 2005 - June 2008
Skills
Télécommunications, Microsoft Office, Certification ITIL v3..., Cisco Technologies, Leadership d'équipe, Gestion de projet, Management, Centres d'appel, Expérience client, Intégration, Gestion d'équipe, Coaching
Education
Cégep de Matane 2009 — 2011
AEC, Architecture réseau (Cisco - CCNA)
Collège de Maisonneuve 2000 — 2003
DEC, Technique d'Intégration Multimédia
Quantum Management Services Ltd. January 2015 - Present
Davidson Violette & Associates Inc. October 2013 - November 2014
Insphere Insurance Solutions 2013 - 2013
MediciGlobal Inc., Patient Recruitment & Retention 2012 - 2013
Molson Coors Canada 2009 - 2011
Minto Furnished Suites 2006 - 2008
Bell Business Markets 2004 - 2006
Skills
Customer Service, Analysis, Interviews, Human Resources, Time Management, Marketing Communications, Business Development, Recruiting, Microsoft Office, IT Recruitment, Networking, Marketing Strategy, Social Media, Marketing, Cold Calling, Technical Recruiting, Databases, Resource Management, Staffing Services, Online Advertising
Education
University of Ottawa / Université d'Ottawa
Bachelor of Arts (B.A.), Mass Communications
Cielito's Cleaning Service, Inc. August 2009 - Present
Bell Business Markets February 1993 - April 2006
Pitney Bowes January 1989 - February 1993
Skills
Vice Presidents, Large Commercial..., Account Management, Direct Sales, Solution Selling, Sales Process, Sales Management, Business Development, CRM
Education
Johnson County Community College
Bachelor of Science (BS), Business Administration and Management, General
Kansas State University
Bachelor's degree, Business Administration and Management, General
Bell Business Markets
Skills
User Acceptance Testing, Test Planning
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1968 — 1974
Bachelor's degree
Nimble Storage 2013 - Present
Bell Business Markets 2011 - 2013
EMC / Data Domain 2007 - 2011
Arrow Electronics 2005 - 2006
CA Technologies 2004 - 2005
Multiforce Technologies Inc. 1998 - 2004
Contact Integration Inc. 1994 - 1998
SGI 1989 - 1994
Services Techniques Informatiques STI Inc. 1988 - 1989
Sun Microsystems 1985 - 1988
Skills
Data Center, Storage, Disaster Recovery, Servers, Virtualization, Storage Area Networks, Unix, Storage Solutions
Education
Université de Montréal - Ecole polytechnique de Montréal 1978 — 1982
B. Eng., Electrical Engineer
Bell Business Markets May 2000 - Present
Bell 2000 - Present
Skills
Business Analysis, Requirements Gathering, Requirements Analysis
Education
Sherbrooke University 1991 — 1994
The Ottawa Hospital October 2014 - Present
SafeNet August 2014 - October 2014
Bell Business Markets January 2011 - December 2013
PQA May 2006 - September 2012
xwave September 2008 - December 2010
Chalk Media June 2008 - September 2008
xwave April 2008 - June 2008
National Bank of Canada September 2006 - April 2008
Filogix May 2006 - June 2006
Skills
eHealth, Requirements Analysis, Agile Methodologies, SDLC, Business Analysis, Requirements Gathering, Integration, Software Quality..., Test Planning, SQL, Software Project..., Testing, XML, Team Leadership, Java Enterprise Edition, Web Services, Software Development, Scrum, Enterprise Architecture, Microsoft SQL Server, Test Management
Education
University of New Brunswick
Wanderful Media May 2013 - August 2013
Bell Business Markets February 2012 - June 2012
Bell Business Markets August 2010 - February 2012
Vorento May 2010 - January 2012
Bell Canada May 2007 - August 2010
Club Med January 2006 - December 2006
Wavemarket Inc. January 2005 - June 2005
Skills
JavaScript, jQuery, PHP, Python, ColdFusion, Java, HTML, AJAX, Web Analytics, Web Development, SQL, PL/SQL, T-SQL, French, English, Web Analytics..., Tennis, Hockey, CSS, Unix, Linux, Digital Marketing, Collaboration, Knowledge Sharing, Knowledge Management, Guitar
Education
Carnegie Mellon University - Tepper School of Business 2012 — 2014
Master of Business Administration (MBA), Technology Leadership
McGill University 2009 — 2011
Graduate Certificate, Internet Business
CFA Institute Jun 2009 2009 — 2009
Finance
McGill University 2001 — 2004
B.Sc, Computer Science
College Stanislas 1989 — 2001
Baccalauréat en sciences, Science
Bell Business Markets January 2012 - Present
Bell Business Markets August 2011 - December 2011
Interis Consulting December 2009 - July 2011
IBM Canada Ltd. July 2008 - December 2009
IBM Canada Ltd. April 2008 - March 2009
IBM Canada Ltd. March 2006 - April 2008
Skills
Program Management, Change Management, Project Management, Management, Solution Architecture, Business Analysis, Governance, IT Strategy, Service Delivery, Requirements Analysis, Product Management, Risk Management, Analysis, SDLC, Vendor Management, Team Leadership, Integration, RFP, Global Management, Writing, Presenter, Organizational Change, Investment Governance, Management Consulting, Security, Strategy, Project Portfolio..., Telecommunications, Consulting, Professional Services, Managed Services, Network Security, Business Process..., Business Process, Cloud Security, DDoS Mitigation, DDoS, Cyber-security, Threat Intelligence
Education
Sports Management Worldwide Inc. 2010 — 2010
Hockey General Manager & Scout
Georgian College 1995 — 1997
Computer Programmer
Carleton University 1991 — 1995
Commerce
Bell Business Markets August 2014 - Present
Research Chair on Gambling Studies, Concordia University September 2012 - August 2014
Groupe de travail sur le jeu en ligne September 2012 - January 2014
Business Development Bank of Canada (BDC) December 2011 - September 2012
Lifestyle and Addiction Research Lab, Concordia University February 2009 - January 2012
Concordia University September 2008 - April 2009
Skills
Data Analysis, Quantitative Research, SPSS, Statistics, Stata, Report Writing, Data Cleaning, Ad hoc research, Data Mining, SAS Programming, Survey instrument..., Web Analytics, Business Intelligence, Qualitative research, Marketing Research
Education
Université de Montréal - HEC Montréal 2013 — 2014
Graduate Certificate, Data Mining in Business Intelligence
Concordia University 2008 — 2011
Master's, Sociology
Norton Rose Fulbright September 2015 - Present
Itergy July 2013 - September 2015
Bell Business Markets November 2012 - May 2013
Bombardier Aerospace March 2012 - October 2012
Radio-Canada/CBC June 2011 - January 2012
Astral Media November 2004 - June 2011
College Maisonneuve 2003 - 2004
Skills
SharePoint, Business Analysis, Visio, Team Leadership, Broadcast, ITIL, Business Intelligence, Project Management, Project Coordination, MS Project, Radio, Integration, Change Management, Team Management, Lotus Notes, Telecommunications, SQL, Windows, Strategic Planning
Education
HEC Montréal 2011 — 2012
Certificat (en cours), Gestion de Projets
2009 — 2010
Certficat, Administration
Seminaire de la tres sainte- trinité
Bell Mobility February 2007 - Present
Bell Business Markets February 2005 - February 2007
Nortel Networks November 1993 - February 2005
Skills
CDMA, Wireless, Cellular Communications, LTE, HSPA, Telecommunications, IP, 3G, M2M, MPLS, Solution Selling, Mobile Communications, Networking, WAN, Pre-sales
Education
Southern Alberta Institute of Technology / SAIT 1991 — 1993
Telecommunications Engineering Technology
Ryder System, Inc. January 2015 - Present
Ryder System, Inc. August 2013 - December 2014
Bell November 2011 - August 2012
Bell Business Markets 2010 - 2010
Event Labor Works June 2006 - August 2009
Skills
Research, Environmental Impact..., Team Management, Sales, Wildlife Biology, Direct Marketing, Analysis, Event Planning, Microsoft Excel, GIS, Environmental Awareness, Sustainability, Social Media, Report Writing, Leadership, Project Management, Contract Negotiation, Project Coordination, Customer Service, Management, Business Development, Event Management, Public Speaking, Data Analysis, Team Leadership
Education
Concordia University 2009 — 2011
B.A, Specialization Human Environment
McGill University 2002 — 2007
B.Sc., Biology
Kimball Union Academy 2000 — 2002
Hockey
Lower Canada College 1993 — 2000
Bell Business Markets May 2014 - Present
Children's Hospital of Eastern Ontario October 2006 - April 2014
3M 2002 - 2006
AIT Corporation 1999 - 2002
Skills
Systems Analysis, Data Analysis, Data Management, ETL, Business Intelligence, Pentaho, Performance Analysis, Performace reports, Profitability reports, Time Utilization reports, Transact-SQL, SAP Business Objects, Crystal Reports, Change Management, Requirements Management, Software Development, Business Analysis, Software Development..., Relational Databases, Clinical Information..., SQL Server Management..., Business Case, eHealth, Data Mining, Data Warehousing, Data Modeling, Training Delivery, KPI Dashboards, Report Writing, Stored Procedures, Project Coordination, PowerBuilder, SDLC
Education
Perm State Technical University (PSTU)
Bachelor of Science (BSc), Computer Science
Visalus Sciences October 2011 - Present
Mary Kay Canada September 2010 - Present
Bell Business Markets March 2000 - Present
Skills
Business Networking, Administration, Sales Support, Direct Sales, Sales, Call Center, Entrepreneur, Customer Service, Networking, Social Networking
Education
Seneca College of Applied Arts and Technology 1995 — 1996
Legal Office Administration
Veritaaq August 2015 - Present
TEKsystems March 2014 - July 2015
TEKsystems September 2012 - February 2014
Bell Business Markets July 2010 - September 2011
Senators Sports & Entertainment April 2007 - September 2010
Stittsville Retirement Community November 2006 - June 2007
Bell Sensplex June 2006 - March 2007
Skills
Recruiting, Management, Networking, Technical Recruiting, Temporary Placement, Vendor Management, Interviews, Project Management, Customer Service, Team Leadership, Information Technology, Talent Acquisition, Human Resources, Consulting, SharePoint, Talent Management, Applicant Tracking..., Staff Augmentation, SDLC, Software Documentation, Professional Services, Requirements Analysis, Enterprise Software, Screening, Marketing Strategy, Marketing, Leadership, Market Research, Internet Recruiting, Business Analysis, Telecommunications, Screening Resumes, Training, Staffing Services, IT Service Management, IT Recruitment, Business Intelligence, CRM, Benefits Negotiation, Sourcing, Program Management, Contract Recruitment, Team Management, Resource Management, Executive Search, Cold Calling, Permanent Placement, Temporary Staffing, SAP HR, Change Management
Education
University of Ottawa / Université d'Ottawa
Business Commerce, Marketing
Bell Business Markets February 2014 - Present
Westcan ACS October 2012 - November 2013
BSM Wireless November 2010 - November 2011
MXI Security May 2010 - October 2010
Softchoice April 2008 - October 2009
Bell Canada January 2007 - June 2007
Bell Canada October 2005 - January 2007
Bell Canada February 2000 - October 2005
Merck Frosst Canada Pharmaceuticals February 1987 - January 2000
Skills
Solution Selling, Biometrics, Wireless, Telecommunications, Virtualization, Channel Management, Direct Sales, New Business Development, Account Management, Contract Negotiations, Channel, Strategic Partnerships, Team Leadership, International Business, RFP, Key Account Management, Alliances, Negotiation, Data Center, Professional Services, IT Strategy, Vendor Relations, Security, Contract Negotiation, Channel Partners, Cloud Computing, Sales, Enterprise Software, VoIP, Enterprise Architecture, Selling, Storage, Management, Sales Management, Leadership, SaaS, Project Management, Networking, Sales Process, Managed Services, IT Management
Education
McGill University 1995 — 1998
MBA
Concordia University 1981 — 1985
Bcomm, MIS
Orion Health April 2015 - Present
Bell Business Markets December 2009 - March 2015
Skills
Healthcare Information..., Healthcare, Integration, Project Management, Team Leadership, Business Analysis, Strategy, Strategic Planning, Leadership, Program Management, SDLC, Vendor Management, Change Management, IT Strategy, Software Documentation, Enterprise Architecture
Education
Global Knowledge 2013 — 2013
Juniper Netscreen SSG5 - Configure, Deploy, Troubleshoot, Network Security Firewalls
Global Knowledge 2012 — 2012
VM Ware Training Complete
Sheridan College 2011 — 2011
Associate's Degree, Help Desk Technician Certificate
Sheridan College 2005 — 2009
Associate's Degree, IT Support Management Services
Bell August 2014 - Present
Bell Business Markets February 2013 - August 2014
Bell Business Markets March 2011 - February 2013
Bell Business Markets 2010 - March 2011
Government of Canada - Department of National Defence 2009 - 2010
Alternative Concrete Technologies 2002 - 2007
Skills
Public Relations, Online Marketing, Marketing Communications, Content Management, Content Development, Web Content Production, Corporate Websites, Website Copy, Direct Marketing, Marketing Strategy, Email Marketing, Product Marketing, Marketing Research, Social Media Marketing, Social Media, Social Media Monitoring, Social Media Development, Online PR, Online Communications, Interactive Marketing, Interactive Marketing..., Video Production, Corporate Social..., Corporate Branding, Online Branding, Online Advertising, SEM, SEO, PPC, PPC Bid Management, Search Advertising, Web Analytics, Strategic Communications, Advertising, Newsletters, Marketing Management, Web Content, New Media, Internal Communications, Creative Direction, Corporate Communications, Editing, Digital Marketing, B2B Marketing, Media Relations, Content Strategy, Web Content Management, Integrated Marketing, Digital Strategy, General Awesomeness
Education
Mount Saint Vincent University 2008 — 2010
Master's degree, Public Relations
Mount Saint Vincent University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing, Management
Syracuse University 2013 — 2014
Advanced Social Media Strategy Certificate
Bell Business Markets October 2014 - Present
Spirent Communications December 2012 - 2013
Commissioner for Complaints for Telecommunications Services (CCTS) February 2011 - December 2012
Protus IP Solutions July 2008 - February 2011
Adobe Systems 2008 - 2009
Skills
Lead Generation, Salesforce.com, Telecommunications, Solution Selling, Management, Troubleshooting, CRM, B2B, SaaS, Enterprise Software, Customer Satisfaction, Technical Support, Customer Service, Wireless
Education
Algonquin College of Applied Arts and Technology 2002 — 2004
Marketing
Bell Business Markets October 2014 - Present
GlobalNet Direct USA, LLC November 2010 - Present
TD December 2013 - September 2014
RBC November 2010 - December 2013
Bell Mobility May 2010 - November 2010
Anderson Technologies Ltd. January 2001 - August 2007
Microsoft January 2001 - May 2001
University of Victoria - Faculty of Engineering May 1999 - August 1999
NEWNES MACHINE January 1998 - April 1998
SYNCRUDE CANADA September 1996 - December 1996
Skills
Contact Centers, Consulting, Strategy, Telecommunications, Analysis, Enterprise Software, Start-ups, Project Management, Software Development, Team Management, IT Management, Account Management, Wireless, Entrepreneurship
Education
Ryerson University 2009 — 2010
MBA, Management of Innovation and Technology
Toronto Royal Conservatory of Music 2007 — 2009
N/A, Studied Classical Voice Performance with an emphasis on Opera.
University of Victoria 1996 — 2001
B.Sc., Computer Science
Bell Business Markets April 2014 - Present
TD Bank Group April 2011 - April 2014
Avotus Corporation February 2004 - April 2011
Skills
Telecommunications, Business Analysis, Call Center, Vendor Management, Technical Support, Visio, Active Directory, Call Centers, Disaster Recovery, Troubleshooting, Windows Server, IT Service Management, ITIL, System Administration, Cisco Technologies, Integration, VoIP
Education
CDI College 2003 — 2004
Bell Business Markets January 2010 - Present
Bell Business Markets July 2005 - December 2009
Teleglobe July 2000 - July 2005
Desjardins June 1996 - July 2000
Desjardins June 1987 - May 1996
Skills
Security, Intégration, Sécurité, Télécommunications
Education
UQAM 1992 — 1994
Certificat en Télécommunications, 4 cours complétés
Collège Ahuntsic 1984 — 1987
DEC, Électronique
Bell Business Markets October 2014 - Present
Exigo IT Consulting Inc. June 2006 - Present
Shared Services Canada February 2012 - October 2014
National Capital Commission April 2012 - August 2012
Zentra Computer Technologies October 2010 - October 2011
Canadian Payments Association January 2010 - September 2010
Alterna Savings July 2009 - September 2009
Brookfield Renewable Energy Group December 2008 - July 2009
NUVO Network Management March 2005 - April 2008
Primus Telecommunications Group, Inc. 2003 - 2005
Skills
VMware, Active Directory, Servers, Security, Networking, System Administration, ITIL, Windows Server, Network Design, Firewalls, VoIP, Ubuntu, Enterprise Architecture, Integration, Linux, Infrastructure, Management
Education
Carleton University 1994 — 2004
Vankleek Hill Collegiate Institute 1989 — 1994
TELUS February 2015 - Present
SkyWave Mobile Communications August 2014 - January 2015
Bell Business Markets April 2009 - June 2014
Bell August 2012 - July 2013
Business Transformation, Bell Enterprise January 2007 - March 2009
Bell Security Solutions January 2006 - December 2006
Bell Canada January 2004 - February 2005
Bell Canada February 2003 - January 2004
Bell Professional Services December 2001 - February 2003
Time iCR October 1998 - June 2001
Skills
Business Planning, Strategy, PMP, Business Process..., PMO, Process Improvement, Quality System, Governance, Change Management, Program Management, ITIL, Integration, Risk Management, Management, Service Delivery, Project Planning, CRM, Project Management
Education
Algonquin College of Applied Arts and Technology 1999 — 2001
Certificate
Bell Business Markets January 2015 - Present
Bell Business Markets January 2002 - December 2014
Bell Business Markets 2002 - 2004
Andersen Business Consulting January 2001 - December 2001
Skills
Product Management, Product Marketing, Business Development, Strategy, Product Development
Education
John Molson School of Business (Concordia University) 2007 — 2009
Executive MBA, Business and Administration, 3.95/4.3 GPA
McGill University 1997 — 2001
Bachelor of Commerce, Marketing and International Business, 3.7/4.0 GPA
Turner Broadcasting October 1998 - Present
TBS, Inc 1998 - Present
Bell Business Markets 2012 - 2013
Bell Business Markets 2012 - 2013
Skills
Integration, IT Management, SDLC, Vendor Management, Program Management, Project Management, Strategic Planning, IT Service Management, ITIL, Data Center, Visio, Telecommunications, Business Intelligence, Troubleshooting, CRM, PMP
Education
Tuskegee University
Bell Business Markets December 2014 - Present
Bell Business Markets July 2012 - January 2015
Société des casinos du Québec January 2011 - July 2012
Bell 2009 - 2011
Bell Canada 2008 - 2009
Bell Canada 2006 - 2009
Bell Canada 2001 - 2006
Nortel 2000 - 2001
Skills
Six Sigma Black Belt, PMP project management..., Program Management, Coaching, Problem Solving, Change Management, Team Motivator, Employee Management, Resource Development, Cross-functional Team..., Internal Communications, Budget Tracking, Risk Management, Project Planning, Project Implementation, Strategic Planning, Project Facilitation, Teaching Experience, Telecommunications, Six Sigma, Budgets, Project Management, PMP, Operations Management, Process Engineering, Project Portfolio..., Vendor Management, Training, Process Improvement, Governance, Leadership
Education
Concordia University 1994 — 1998
Bachelor of science, Applied Mathematics
Project management institute (PMP)
PMP, Project management
BMO Financial Group April 2014 - Present
Bell Business Markets July 2013 - March 2014
The Dominion of Canada General Insurance Company June 2012 - June 2013
BMO Financial Group February 2011 - March 2012
Telmap Ltd. October 2007 - June 2010
Bezeq Online December 2004 - September 2007
Skills
Business Intelligence, Data Warehousing, Data Modeling, Data Mapping, ETL, Data Analysis, OBIEE, Software Implementation, Business Requirements, Technical Solution..., Project Planning, Oracle, SDLC, Microsoft SQL Server, PL/SQL, Integration, SQL, Business Analysis, Crystal Reports, T-SQL, Software Development, Agile Methodologies, Scrum, Systems Analysis, C#, Business Objects, SQL Server, Genesys Framework, Contact Centers, Banking, P&C Insurance, Netezza, DB2, KPI Dashboards, KPI Reports, Location Based Services, IVR, MDM
Education
Clark University 2008 — 2008
MSc, Information Technology
Sami Shamoon Academic College of Engineering 2001 — 2005
BTech, Software Engineering
Bell Business Markets March 2015 - Present
BF&M Insurance Group May 2013 - September 2014
Keane 2001 - March 2012
Seimac October 1986 - January 2001
Skills
Certified Scrum Master..., Project Management, Strategy, Leadership, PMO, SDLC, Team Building, Requirements Analysis, Requirements Gathering, Software Project..., Business Analysis, Program Management
Education
Acadia University 1982 — 1985
BSc, Computer Science
National Bank of Canada August 2015 - Present
Bell Business Markets June 2014 - July 2015
IBM Canada November 2012 - May 2014
Adacel September 2010 - October 2012
SONATEL March 2009 - June 2010
IRIS Technology November 2007 - October 2008
Chemicals Industries of Senegal January 2004 - October 2007
Network Energy & Telecommunication November 2002 - December 2003
Skills
AIX, Storage Area Networks, Cisco IOS, CentOS, RHEL, VMware, Oracle, Disaster Recovery, TCP/IP, PowerVM, Network Architecture, VMware ESX, SAN, Windows, Solaris, IBM AIX, Virtualization, Testing, Cisco Technologies, Data Migration, ITIL
Education
École de technologie supérieure
Master’s Degree, Networking and Telecommunications
École Hassania des Travaux Publics 1999 — 2002
Engineer's Degree, Electrical Engineering
Université Sidi Mohammed Ben Abdellah-Fès 1997 — 1999
2-year General Academic Studies Degree, Mathematics & Physics
Canadian Bank Note Company, Limited March 2015 - Present
Bell Business Markets October 2014 - March 2015
Ericsson October 2012 - June 2014
Ericsson May 2010 - July 2012
Ericsson November 2009 - May 2010
Nortel Networks 2008 - 2009
Nortel Ottawa 2007 - 2008
Nortel Networks 2004 - 2007
Nortel Ottawa 2000 - 2004
DRS Technologies January 1999 - September 2000
Skills
Telecommunications, Project Management, Software Development, ITIL, Software Project..., Java, Security, Management, Disaster Recovery, Integration, Leadership, MS Project, Project Portfolio..., PMP, Testing
Education
University of Ottawa 1993 — 1995
Electrical Engineering
Université du Québec en Outaouais 1996 — 1999
BSc, Computer Science
Bell Canada March 2011 - Present
Bell Business Markets 2008 - May 2011
Bell Canada 1976 - 2011
Bell Enterprise Professional Services . 2005 - April 2010
Bell Canada October 1976 - May 2009
Skills
Virtualization, Storage, SIEM, NAC, Content Filtering, DLP, Security Architecture..., CISSP, Security, IDS, PCI DSS, Identity Management, Cloud Computing IaaS, VMware, Email Migration, Management, Integration, IT Service Management, Firewalls, Information Security, Network Security, Managed Services, Cloud Computing, Data Center, Enterprise Software, Professional Services, Solution Selling, Infrastructure
Education
Algonquin College of Applied Arts and Technology
Business Administration and Management, General
Bell Business Markets April 2015 - Present
Agriculture Agi-Food Canada August 2013 - Present
Canada Revenue Agency July 2012 - June 2013
Adobe 2000 - November 2011
Accelio Corp February 2001 - May 2002
JetForm June 2000 - February 2001
Cognos Inc. May 1996 - October 2000
Skills
MS Project, Program Management, Project Portfolio..., Cross-functional Team..., Virtual Teams, Change Management, Risk Management, Enterprise Software, Agile Methodologies, Scrum, Software Project..., Agile Project Management, Software Development, Product Management, SDLC, Release Management, Technical Leadership, Quality Assurance, Requirements Analysis, Software Engineering, Strategy, Technical Writing, Project Planning, Project Management, Process Improvement, PMO, Integration, Software Documentation, Team Leadership, Management, Leadership, Business Analysis, XML, CRM, Java, Mobile Applications
Education
Stanford University 2005 — 2006
Advanced Project Management
The University of Winnipeg 1981 — 1984
BA hons., History
Bell Business Markets May 2008 - April 2012
Bell ICT Solutions June 2006 - April 2008
Synnex canada Ltd. August 2002 - June 2006
Skills
Solution Selling, Consultative Selling, Contract Negotiations, Account Management, New Business Development, Cisco, Firewalls, HP, Citrix, Risk Management, Juniper, Checkpoint, PCI DSS, Bluecoat, HDS, Data Loss Prevention, Websense, McAfee, RSA, Consolidation, Email Archiving, Managed Services, Cloud Computing, Direct Sales, Security, Virtualization, Network Security, Channel, Disaster Recovery, Channel Management, Enterprise Software, Telecommunications, Data Center
Education
Centennial College 2001 — 2003
Business Administration
Seneca College of Applied Arts and Technology
Professional Development:
Bell Business Markets August 2014 - Present
Undergraduate Business Council April 2013 - May 2014
American Eagle Outfitters April 2012 - January 2013
American Eagle Outfitters May 2010 - April 2012
Education
York University - Schulich School of Business 2010 — 2014
Bachelor of Business Administration with Honours, Marketing, Management and Organizational Behaviour
Università Commerciale 'Luigi Bocconi' 2013 — 2013
Exchange Semester, International Business
Bell Canada January 2014 - Present
Bell Business Markets March 2009 - January 2014
Bell Aliant January 2006 - February 2009
Bell April 1990 - December 2005
Skills
Finance, Business Analysis, Telecommunications, Process Improvement, Team Leadership, Project Management, Microsoft Excel, Variance Analysis, Financial Analysis, Microsoft Office
Education
Université de Montréal 1986 — 1989
Bachelor of Applied Science (BASc), Economics
College Marie-de-France, Montreal 1972 — 1989
Baccalaureat (French College Degre), Economics, College
ICT Service Management June 2015 - Present
Bell Business Markets January 2015 - May 2015
IT Service Management October 2014 - December 2014
Bell October 2013 - October 2014
Groupe de Partenaires CDN - Magasin Partage CDN November 2011 - December 2013
eduTICca October 2008 - October 2013
UNESCO Institue for statistics November 2007 - February 2008
Menhir Sistemas SRL April 2002 - January 2008
Universidad Tecnologica Nacional April 1997 - November 2001
McDonald's Corporation March 1990 - June 1991
Skills
Project Management, Business Intelligence, Business Analysis, Analysis, ITIL, Program Management, Team Leadership, PMP, Business Process, Positive Can-do Attitude, Change Management, IT Service Management, Data Management, Data Warehousing, Agile Methodologies, Project Portfolio..., PMO, Governance, Business Process..., IT Strategy, Lean Six Sigma, Management, Information Technology, Consulting, Telecommunications, French, IT Management, Requirements Analysis, Project Planning, Microsoft Project, Training, Leadership, Team Management, Prescriptive Analytics, Strategy
Education
Université de Sherbrooke 2007 — 2009
Master, Information Technologies
Universidad Tecnológica Nacional 1992 — 1998
Information Systems Engineer, Information Systems Engineer
Université de Sherbrooke 2009 — 2009
Negotiation and conflicts resolution
Compagnie F 2007 — 2009
Small Business, Entrepreneurship/Entrepreneurial Studies
College of Our Lady of the Orchard, Argentina 1987 — 1991
Business & Commerce Certificate, Business & Commerce
Bell Business Markets August 2015 - Present
Bell Canada June 2010 - July 2015
AIESEC January 2010 - January 2013
Ryerson University September 2010 - July 2011
IFDS December 2009 - May 2010
Skills
Teamwork, Team Leadership, Customer Service, Microsoft Office, Public Speaking, Time Management, Leadership Development, Business Analysis, Salesforce.com, Sales, Project Management, Non-profits, PowerPoint, Nonprofits, Analysis, Management, Leadership, Business Development, Microsoft Excel, Recruiting
Education
Brandeis University 2013 — 2014
Master of Science (MS), Project Management
Ryerson University 2008 — 2013
Bachelor's degree, Public Administration
Northern Secondary School 2004 — 2008
OSSD, High School/Secondary Diplomas and Certificates
Bell Business Markets TreasurerPEO - Professional Engineers Ontario2009 - 2011
Skills
Business Analysis, Team Leadership, Process Improvement, Program Management, Problem Solving, Microsoft Office, Negotiation, Telecommunications, Cross-functional Team..., Engineering, Project Planning, Microsoft Word, Management, Business Process..., New Business Development, Project Coordination, Project Management, Microsoft Project, Integration, Wireless, Leadership, Microsoft Excel, SQL, Analysis, Contract Negotiation, Vendor Management, Requirements Analysis, Product Development, Quality Assurance, Data Analysis, Business Strategy, Product Management, Testing, Visio, MS Project, Business Process, Team Building, Contract Management, Strategic Planning, Troubleshooting, Budgets, Business Development, PowerPoint, Change Management, Business Intelligence, Management Consulting, Start-ups, Software Documentation, Procurement
Education
Ryerson University 2009 — 2011
Master's degree, Electrical, Electronics and Communications Engineering
Western University 1998 — 2003
Bachelor's degree, Electrical, Electronics and Communications Engineering
Ministère de la Famille du Québec June 2015 - Present
IT Chapter April 2015 - Present
Persistence Capital Partners September 2014 - January 2015
Desjardins April 2011 - August 2014
MD Financial Management Gestion financière MD June 2010 - March 2011
WinXit May 2009 - April 2010
Self Employed October 2008 - March 2009
Canoë June 2007 - September 2008
Canoë July 2006 - May 2007
Bell Business Markets July 2004 - July 2006
Skills
Project Management, PMP, ITIL
Education
Université du Québec à Montréal 2005 — 2006
Graduate, Project Management
Collège de Rosemont 2003 — 2004
AEC, Unix administration
GECITS 1999 — 1999
Graduate, IT : Windows NT4 administration
CRP Balma 1998 — 1998
Graduate, Web sites development
Université Toulouse 1 Capitole 1989 — 1995
Bachelor, Economy, banking, marketing
Bell Business Markets 2015 - Present
Axiom 2012 - 2015
CBET-University of Waterloo May 2013 - September 2013
Wriber September 2012 - September 2013
ZDF Pvt Ltd. July 2011 - August 2012
FSource Communicationz May 2010 - June 2011
Vibe Media & TV October 2009 - December 2009
Skills
Marketing, Marketing Strategy, Customer Service, Sales Management, Sales, Retail, Account Management, Management, Microsoft Office, Project Management, Budgets, Negotiation, Marketing Communications, Market Research, Microsoft Excel, Competitive Analysis, Business Development, Entrepreneurship
Education
University of Waterloo 2012 — 2013
MBET, Master's of Business, Entrepreneurship & Technology, Faculty of Engineering, A+
Lappeenranta University of Technology
Business and Entrepreneurship
Iqra University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A+
Sir Syed College 2005 — 2007
HSC Part II (Grade-12th), Pre-Medicine/Pre-Medical Studies, A
Bell Business Markets July 2015 - Present
Pratt & Whitney Canada May 2014 - December 2014
Nautilus Plus July 2012 - September 2014
Staff Personnel Événementiel Inc. January 2012 - April 2013
Spa Eastman March 2010 - November 2011
Skills
Sales, Customer Service, Team Leadership, Event Management, Strategic Planning, Marketing Strategy, Marketing, Marketing Communications
Education
École des sciences de la gestion (ESG UQAM) 2013 — 2015
Master of Science (MSc), Management
McGill University 2012 — 2013
Certificate, Management
Université du Québec à Montréal 2010 — 2013
Bachelor of Arts (B.A.), with a major in Communication
Champlain College Saint-Lambert 2007 — 2009
DEC, Commerce
Bell Business Markets January 2012 - Present
Bell Business Markets January 2012 - Present
Education
Université du Québec à Montréal 2013 — 2015
Gérontologie
Global Logistics Freight Solutions Ltd July 2015 - Present
Toshiba Business Solutions January 2015 - July 2015
Freightcan Global Inc September 2013 - October 2014
Vive Wireless 2011 - 2012
Bell Business Markets 2007 - 2011
Xcel Fitness and Xcel Youth Sports 2006 - 2007
Bell Business Markets 2001 - 2007
Skills
Solution Selling, Wireless, Call Centers, Telecommunications, Customer Retention, Account Management, Management, Direct Sales, Sales, Organization Skills, VoIP, Unified Communications, Customer Experience, Managed Services, Call Center, Business Development, Communication, Business Strategy, Cold Calling, Sales Process, Customer Satisfaction, Customer Service..., Team Leadership, Workflow Management, Exceed Sales Goals, Process Improvement, Strategic Planning, Flexible Approach, Business-to-Business..., Networking, Creative Solutions, Customer-focused Service, Customer-focused Sales, Client Relations, Salesforce.com, CRM, New Business Development
Education
Humber College 1997 — 1999
Associate's Degree, Business Management
Bell Business Markets May 2015 - Present
Bell Business Markets (BBM) July 2013 - Present
Bell Canada April 2011 - Present
Bell Canada June 2005 - April 2011
IBM / GBM (UAE) September 2000 - January 2005
Fujitsu Services LLC January 1999 - August 2000
Bel Hasa Vision Group July 1997 - January 1999
Innovative Computers September 1991 - June 1997
Skills
Service Delivery, Provisioning, Enterprise Software, Solution Selling, Managed Services, Integration, Strategy, Cross-functional Team..., Data Center, Product Management, Professional Services, Management, Unified Communications, Channel Partners, Sales Operations, Security, Leadership, Direct Sales, Business Strategy, Sales Management, Selling, Consulting, Sales
Education
Datamatics Corporation
Diploma, Computer Programming
St. John's School
University of Calcutta
Bachelor of Science
Bell Business Markets 2001 - Present
CGI 2001 - 2001
Purolator Courier 2000 - 2001
Imperial Life 2000 - 2000
Maple Leaf Sports & Entertainment 1998 - 2000
Toronto Raptors Basketball Club 1994 - 1998
Air Canada 1975 - 1985
Skills
MCPM, ACIS, Avaya Modular Messaging, NEC Voice Administration, Cisco Call Manager, CISCO Unity Manager, BCM 50/200/400/450..., Mitel Voice..., Call Express, Call Pilot, Cabling Management, Vendor Management, Call Center Voice..., Project Management, Avaya, Call Center, PBX, Cabling, Administration, Voice Mail, Unified Communications, VoIP, Telecommunications, Cisco, IVR, IP, Team Leadership, Troubleshooting, Telephony, Cisco Technologies, Cisco VoIP, System Administration, WAN, Call Centers, Avaya Technologies
Education
Humber College 1992 — 1993
computer programming, IT
Emery Collegiate 1970 — 1979
Schulich School of Business
MCPM, Project Management
Bell Business Markets July 2014 - Present
Bell Canada March 2002 - Present
Bell Nexxia December 2000 - March 2002
Micro Bytes September 1996 - December 2000
Skills
IP, Cisco Technologies, Telecommunications, Troubleshooting, Networking, Computer Hardware, Software Installation, WAN, Routers, Wireless, TCP/IP, Network Security, Call Centers, Vendor Management, Juniper, LAN-WAN, DSL, DNS, BGP, MPLS, Routing, OSPF, Switches, Cisco IOS, Wireless Networking, Firewalls, VPN, Ethernet, Help Desk Support, Network Administration, EIGRP, QoS, Unified Communications, Network Architecture, DHCP, Servers, Virtualization, MPLS VPN, Telephony, Network Design, IPv6, Frame Relay
Education
CEGEP - John Abbott College 2000 — 2001
AEC, Network Administration Technology
Lindsay Place High School 1990 — 1995
High School Diploma
BJM Global Solutions November 2013 - Present
Bell Business Markets January 2007 - November 2013
Bell October 2004 - December 2006
Stentor 1996 - 1998
Skills
Unified Communications, Managed Services, Telecommunications, VoIP, Solution Selling, Professional Services, Wireless, SaaS, Cloud Computing, Direct Sales, IP, Cisco Technologies, Data Center, Team Leadership, Enterprise Software, SIP, Mobile Devices, Strategic Partnerships, Partner Management, IT Strategy, Telephony, MPLS, Network Design, Product Management, Vendor Management, Salesforce.com, Security, Integration, Business Alliances, Call Centers, Ethernet, Storage, Network Security, Channel, Go-to-market Strategy, Sales Operations, Pre-sales, Virtualization, Business Analysis, Microsoft Office, Requirements Analysis, Requirements Gathering, Data Analysis
Education
University of New Brunswick 1979 — 1983
BSc, Computer Science
University of New Brunswick 1979 — 1983
BSc, Computer Science
Softchoice February 2014 - Present
Bell Business Markets November 2011 - February 2014
xwave June 2003 - March 2011
xwave April 2002 - June 2003
NexInnovations (formerly EDS Innovations) October 2001 - April 2002
EDS Innovations November 1999 - October 2001
Merisel Canada (now known as Synnex Canada) September 1997 - November 1999
Merisel Canada (now known as Synnex Canada) January 1997 - September 1997
Skills
Strategy Development, Sales Management, Software Sales, New Business Development, Channel Management, Vendor Management, Alliance Development, Strategic Partnerships, Channel, Solution Selling, Alliances, Business Management, Business Planning, Business Strategy, Coaching, Go-to-market Strategy, Growth Planning, Key Account Management, Leadership, Management, Marketing, Marketing Communications, Marketing Management, Marketing Strategy, National Account..., Operations Management, Product Management, Product Marketing, Product Strategy, Program Development, Sales & Marketing..., Sales Operations, Sales Readiness, Social Media Marketing, Strategic Planning, Strategy, Strategy Execution, Business Alliances, Channel Partners, Sales, Program Management, Account Management, SaaS, Software Industry, Sales Process, Professional Services, Enterprise Software, Business Development, Direct Sales
Education
Saint Mary's University 1985 — 1990
Bachelor of Commerce, Majors in Marketing and Management
Riverview High School
Riverview High School
Entrepreneur and Volunteer April 2015 - Present
Bell Canada August 2002 - October 2014
Bell Business Markets 2009 - 2009
Bell Canada May 1980 - September 1991
Skills
Negotiation, SLA, Customer Experience, Contract Negotiation, Sla, Telecommunications, Trusted Advisor, Service Desk, Managed Services, Leadership Development, Outsourcing, CRM, Wireless, Pre-sales, Integration, Operations Management, ITIL, Leadership, Call Centers, Unified Communications, Vendor Management, IP, Service Delivery, Telephony, MPLS, Solution Selling, Professional Services, Product Management
Education
Seneca College of Applied Arts and Technology 1978 — 1979
Counseling Psychology
Georges Vanier Secondary School 1976 — 1978
Commercial and Advertising Art
Bell June 2015 - Present
Bell Mobility March 2012 - June 2015
Bell Business Markets June 2007 - March 2012
Skills
Managed Services, Telecommunications, Unified Communications, Telephony, Account Management, RFP, Wireless, Call Center, Professional Services, Customer Experience, Call Centers, Direct Sales, Mobile Devices, Customer Satisfaction, Business Analysis, Salesforce.com, Customer Retention, Cross-functional Team..., Sales Process, Product Management, Sales Operations, Team Leadership, CRM, Selling
Education
Humber College 1998 — 2001
Accounting and Finance
Bell Business Markets January 2013 - Present
Bell January 2011 - January 2013
Bell October 2008 - December 2010
Bell December 2004 - October 2008
The Economical Insurance Group August 2003 - December 2004
Skills
Financial Modeling, Pricing, Budgets, Market Planning, Contract Negotiation, Total Cost of Ownership, Business Strategy, Business Development, Financial Analysis, Strategic Negotiations, Deal Execution, Managed Services, Product Management, Marketing Strategy, Cross-functional Team..., Leadership, Forecasting, Analysis, Enterprise Software, Selling, New Business Development, B2B, Strategic Planning, Sales, Management, Sales Management, Product Development, Negotiation, Marketing, Telecommunications
Education
Harvard Business School 2011 — 2011
Strategic Negotiations - Executive Leadership
York University 2009 — 2010
Marketing Certificate, Schulich Executive Education
McMaster University 1999 — 2003
Honors B.COMM, International Finance with a minor in Economics
Notre Dame Secondary School 1994 — 1999
Bell June 2014 - Present
Bell Business Markets April 2011 - Present
Canadian Forces September 2007 - April 2012
Skills
C++, Java, Firewalls, TCP/IP, Cisco Technologies, Juniper Network..., Entreprise Level..., ISP Level Switching &..., Nexus 5000 and 2000 FEX, DES, CCNA, ITIL, Juniper, Telecommunications, Routing, Network Security, Testing, IP
Education
McGill University 2002 — 2007
Bachelor's, Electrical Engineering, Telecom, Photonics, B
Université du Québec - Ecole de Technologie supérieure 2010 — 2011
Certification, Télécommunication, A
LinkedIn June 2015 - Present
Bell Business Markets July 2014 - June 2015
Ivey Business School April 2013 - April 2014
Corus Entertainment April 2013 - August 2013
Aimia Inc May 2012 - August 2012
University Students' Council at The University of Western Ontario September 2011 - April 2012
Richard Ivey School of Business September 2010 - April 2012
Scarborough Bluffs Tennis Club 2010 - 2011
Skills
Public Speaking, Marketing, Event Planning, Microsoft Office, Leadership Development, Social Media Marketing, Marketing Strategy, Advertising, Loyalty Marketing, Teamwork, Sports, Entertainment Industry, Customer Service, Sales, PowerPoint, Social Networking, Digital Media, Film Studies, Innovation, Product Marketing, Marketing Communications, Social Media
Education
Richard Ivey School of Business 2012 — 2014
Bachelor of Arts (B.A.), Business Administration and Management, General, Dean's Honor List, With Distinction.
The University of Western Ontario 2010 — 2012
Bachelor of Arts (B.A.), Honours Specialization in Film and Media Studies
Bell Business Markets September 2009 - Present
Skills
Project Management, Network Design, IT Infrastructure..., Integration, Networking, PMP, Network Monitoring Tools, Telecommunications, Network Architecture, IP, IT Strategy, Management, Vendor Management, Process Simulation, Managed Services, VoIP, QoS, Cisco Technologies
Education
University of Ottawa 2005 — 2006
Master's Degree
University of Pune 1991 — 1995
B.E
Bell Business Markets February 2014 - Present
Skills
Call Center, PBX, Windows, Unified Communications, Telephony, VoIP, Windows Server, OCS, Lync Server 2010, Call Centers, Troubleshooting, Technical Support, ACD, Telecommunications, SIP, Microsoft SQL Server, Contact Centers, Active Directory, Microsoft Exchange, VMware, Hyper-V, Project Management, Systems Engineering, Enterprise Software, Hosted Services, IIS, IP PBX, IVR, Lync, Managed Services, Product Management, Servers, Switches, Virtualization, CTI, Cisco Technologies, Cloud Computing, DNS, IP, Unified Messaging
Education
Carleton University 1995 — 2000
Bachelor of Arts (B.A.)
Shared Services Canada November 2014 - Present
Bell Business Markets January 2014 - October 2014
Bank of Canada February 2013 - December 2013
Bell Canada August 2011 - February 2013
PWGSC January 2011 - August 2011
Equinox 2005 - January 2011
Devoteam Group 2004 - 2005
Skills
Cisco Technologies, Telecommunications, MPLS, TCP/IP, Data Center, Network Design, IP, Team Leadership, Routing, Network Architecture, VoIP, Switches, OSPF, Routers, WAN, Cisco Nexus, BGP, EIGRP, Networking
Education
Helwan University Cairo 1987 — 1992
Bachelor of Science (BSc), Electrical Engineering, Electrical, Electronics and Communications Engineering
Orion Health March 2015 - Present
SecureKey Technologies Inc March 2014 - January 2015
SecureKey Technologies Inc September 2012 - March 2014
Bell Business Markets September 2011 - October 2012
xwave February 2008 - September 2011
Courtyard Group January 2006 - February 2008
Cancer Care Ontario September 2006 - January 2008
University Health Network May 2005 - August 2005
Courtyard Group September 2004 - December 2004
Cardiac Care Network January 2004 - April 2004
Skills
ITIL v3 Foundations..., Certifed Professional..., Integration, Healthcare Information..., SDLC, HL7, Business Analysis, PMP, Business Intelligence, Requirements Gathering, Project Management, Process Improvement, EHR, Visio, Software Project..., Healthcare, Requirements Analysis, EMR, Enterprise Architecture, Informatics, Systems Analysis, Testing
Education
McMaster University 2003 — 2006
MBA, Health Services Management
University of Toronto Mississauga 1999 — 2003
Hon. B.S.c., Biology, Anthropology, Psychology
Bell Business Markets October 2012 - Present
Bell Canada January 2000 - September 2012
Bell Canada/Wholesale 1988 - January 2000
Skills
Telecommunications, Solution Selling, Managed Services, Unified Communications, VoIP, MPLS, Wireless, IP, Account Management, Cloud Computing, Telephony, Direct Sales, Ethernet, Team Leadership, Sales Management, Strategy, Cisco Technologies, Network Design, SIP
Education
McMaster University 1987 — 1991
PwC Canada September 2014 - Present
Hitachi Solutions Canada February 2013 - August 2014
Bell Business Markets February 2007 - February 2013
Digital Vantage Point 2005 - 2007
Bell Business Solutions 2003 - 2005
Microforum Inc. 1998 - 2002
Education Technologies 1995 - 1998
Ernst & Young 1989 - 1992
Skills
Navision, Business Analysis, ERP, Integration, CRM, Project Management, Enterprise Software, Business Process, Business Development, PMP, Professional Services, Management, Business Intelligence, Business Process..., Pre-sales, Requirements Analysis
Education
Queen's University 1986 — 1990
BCom, Finance and Accounting
University of Toronto - Wycliffe College 1992 — 1998
MTS, Theology
Bell Business Markets January 2015 - Present
Bell Business Markets January 2011 - Present
Bell Conferencing July 2004 - January 2011
ISYS Canada 2003 - 2004
Telefficiency 1992 - 1996
J. Walter Thompson 1990 - 1992
Education
Sheridan College 1987 — 1990
Business
Analyze Re July 2013 - Present
Flagstone Reinsurance Holdings Ltd. October 2011 - March 2013
Bell Business Markets May 2011 - September 2011
xwave February 2010 - May 2011
Bell Aliant January 2005 - May 2008
Dalhouse Distributed Research Institute and Virtual Environment April 2006 - January 2007
Skills
Unix, Linux, Bash, SQL, SQL Server, Oracle, Microsoft Office, Visual Studio, Vim, GNU Make, Python, JavaScript, CSS, Perl, Subversion, ClearCase, Regular Expressions, C, C++, MFC, C/C++ STL, Microsoft SQL Server, Software Development, Software Engineering, XML, Distributed Systems, Software Design, REST, Web Services, Object Oriented Design, Agile Methodologies
Education
Dalhousie University 2007 — 2009
MCSc, Computer Science
Dalhousie University 2001 — 2006
BSc, Mathematics and Computer Science
RBC October 2014 - Present
TELUS (Mobilelive) January 2014 - October 2014
Bell Business Markets March 2013 - December 2013
Sun Life Financial June 2012 - March 2013
Ericsson April 2009 - March 2012
Alcatel-Lucent June 2008 - March 2009
Motorola June 2002 - May 2008
Skills
Analysis, Forecasting, Teamwork, Negotiation, Stakeholder Management, Strategy, Telecommunications, Professional Services, Product Management, Governance, Leadership, Program Management, Project Management, Program Budgeting, Communication, Strategy Alignment, Influence Others, Business Decision Making, Problem Solving, SDLC, Software Development..., Preparing Business Cases, Vision, Scorecard Management, Risk Assessment, CMMI, ITIL Certified, Banking, Insurance Software, TL9000, Vendor Managed Inventory, Business Analysis, Agile Project Management, Management, Integration, Resource Management, PMO, Wireless, Pre-sales, Service Delivery, GSM, LTE, CRM, Vendor Management, BSS, 3G, PMP
Education
The George Washington University - School of Business 2002 — 2008
Masters Certificate
Motorola University 2007 — 2008
Graduate
Saint Louis University 1999 — 2000
BSc
Southeast Missouri State University 1997 — 1999
Doha College
Insight 2013 - Present
Insight Canada 2013 - 2015
Insight Canada 2013 - 2015
Insight Canada 2013 - 2015
Bell Business Markets 2007 - 2013
BCE Elix, contact centre solutions and professional services provider 2001 - 2007
Tecsys, e-fulfillment software vendor for e-commerce driven organizations 1999 - 2000
MEI, Sales Force Automation software vendor 1996 - 1999
Skills
Online Marketing, Product Marketing, Marketing Communications, B2B Marketing, Team Management, Marketing Strategy, Strategic Planning, Marketing Management, Leadership, Integrity, Highly Reliable, Data Center, Cloud Computing, Marketing, Competitive Analysis, Strategy, Telecommunications, Budgets, Integrated Marketing, E-commerce, Market Research, B2B, Direct Marketing, Solution Selling, CRM, Product Management, Enterprise Software, Market Planning, Public Relations, Sales, Strategic Partnerships, Advertising, Product Launch, Lead Generation
Education
Concordia University
Master of Business Administration (MBA)
HEC Montreal
Bachelor of Commerce (BCom), Marketing
Bell Canada June 2012 - Present
Bell Business Markets 2005 - June 2012
Bell Canada February 2000 - June 2012
Skills
Telecommunications, Solution Selling, Managed Services, VoIP, Telephony, Account Management, Direct Sales, IP, Call Centers, MPLS, Professional Services, Cloud Computing, Customer Experience, Sales Process, Sales Management, Business Development, SaaS, Strategic Partnerships, Cisco Technologies, New Business Development, Avaya
Education
Concordia University 1985 — 1987
CEGEP A Laurendeau 1983 — 1985
DEC, Administration
Bell Business Markets January 2014 - Present
Skills
Photoshop, Game Development, Game Design, Maya, C, 3D Studio Max, Microsoft Office, Texturing, Illustrator, Zbrush, Animation, 3D Modeling, Character Animation, After Effects, Level Design, Customer Service, Graphic Design
Education
Concordia University 2007 — 2007
Bachelor's degree, Animation, Interactive Technology, Video Graphics and Special Effects
Ontario Teachers' Pension Plan May 2015 - Present
CIBC March 2014 - May 2015
Bell Business Markets October 2012 - March 2014
Info Truth Inc. 2012 - 2013
Canadian Securities Administrators (CSA) - Autorités canadiennes en valeurs mobilières (ACVM) March 2012 - September 2012
BMO March 2011 - March 2012
BMO Financial Group March 2010 - March 2011
BMO Financial Group 1999 - March 2010
BMO Nesbitt Burns 1999 - 2002
Afkar Informatics 1989 - 1997
Skills
Data Modeling, Data Warehousing, SDLC, Erwin, Data Architecture, Enterprise Architecture, Databases, Data Integration, Business Requirements, SQL, ETL, Requirements Analysis, Master Data Management, Software Development, Requirements Gathering, PL/SQL, Microsoft SQL Server, Metadata Management, DB2, Data Quality, Database Design, Architecture, XML, Business Intelligence, Data Governance, Dimensional Modeling, Unix, Data Marts, SQL Server, Teradata, Data Migration, Systems Analysis, OLAP, Performance Tuning, Oracle, Unix Shell Scripting, Sybase, InfoSphere, Enterprise Data Modeling, XSD, Logical Data Modeling, Relational Data Modeling, Data Architects, TOGAF, IFW, Reference Data, XML Spy, Erwin 3.5, SQL Navigator, Netezza
Education
Sharif University of Technology 1989 — 1992
Master, Computer Science
Shahid Beheshti University 1984 — 1989
B.Sc, Computer Science
Alborz High School
Dimploma, Physics and Mathematics
Bell Canada Account Executive, Enterpise SalesBell Business MarketsAugust 2006 - December 2014
Bell Business Markets June 2003 - August 2006
Bell March 1997 - June 2003
Bell March 1996 - March 1997
Bell March 1994 - March 1996
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Sales Management, Telecommunications, Client Relations, Project Management, Client Liaison, Sales Presentations, Influential Communicator, Customer Relations, Customer Satisfaction, Business Development, Account Management, Cross-functional Team..., Teamwork
Education
Humber College 1992 — 1993
Parks, Recreation and Leisure Facilities Management
Trent University 1989 — 1992
Bachelor's Degree, Political Science and History
Bell Business Markets June 2013 - Present
Videotron April 2010 - May 2013
FXinnovation (Client : Videotron) June 2009 - April 2010
Alstom Transport January 2009 - May 2009
Hydro Québec Distribution May 2008 - August 2008
Sitel (Client : Bell) September 2006 - August 2007
University of Ottawa January 2006 - April 2006
University of Ottawa September 2004 - December 2004
Skills
SAP, MS Project, Visio, MPLS, Telecommunications, IP, Program Management, Project Management, Business Objects, Project Governance, PMO, IP Networking, TCP/IP, TIC, Project Server, JIRA, Primavera, MS Office Suite, SPSS, Team Management, Team Leadership, Financial Analysis, Primavera P6, PMP, Project Portfolio...
Education
Université du Québec à Montréal 2007 — 2009
Masters, Project Management, MGP (MPM)
University of Ottawa / Université d'Ottawa 2002 — 2006
Bachelor, Finance and International Business, B.Com
Lycée Descartes 1996 — 2001
Baccalauréat scientifique, Physique-Chimie
Bell Technical Solutions November 2014 - Present
Bell Business Markets July 2013 - November 2014
Bell March 2013 - June 2013
Bell Canada November 2011 - February 2013
Bell Canada August 2008 - November 2011
Bell Canada January 2007 - August 2008
Bell Canada January 2005 - December 2005
Bell Canada May 2004 - December 2004
Bell Canada August 2003 - May 2004
ClientLogic January 2002 - August 2003
Skills
Telecommunications, Customer Experience, Call Center, Vendor Management, Customer Satisfaction, Team Leadership, Outsourcing, People Management, Team Management, Coaching, Customer Service, Mentoring, Contact Centers, Unified Communications, Forecasting, Business Process..., Technical Support, IP, VoIP, Sales, Management, Wireless, Account Management, Service Delivery, Change Management, Managed Services, Call Centers, Process Improvement, Solution Selling, CRM, Telephony, Customer Retention, Quality Assurance, Business Analysis, Cross-functional Team..., MPLS, DSL, Workforce Management, Product Management, Avaya
Education
Concordia University 1990 — 1994
BSC, Specialization in Psychobiology
Bell Business Markets April 2013 - April 2015
3inova Networks July 2009 - April 2013
Nortel January 2007 - June 2009
Nortel Networks January 1997 - December 2006
Education
Carleton University
Master’s Degree, Computer Engineering
University of Waterloo
Bachelor’s Degree, Electrical Engineering
Bell Business Markets December 2014 - Present
CSSS de Laval May 2014 - December 2014
Bell April 2013 - December 2013
Unisys October 2009 - October 2012
Comerssia July 2008 - September 2009
Skills
ETL, Oracle, Microsoft SQL Server, Business Intelligence, Pentaho, MySQL, SSIS, Java, C#, Agile Methodologies, SSRS, OBIEE, PL/SQL, DTS, Stored Procedures, CMMI Level 3, Windows, Linux, Scrum, SSAS 2008, SQL Server Management..., DataStage, SAS Programming, SAS
Education
Université du Québec à Montréal / UQAM 2012 — 2012
French Studies
Escuela Colombiana de Ingeniería 'Julio Garavito' 2002 — 2008
Ingeniero de Sistemas, Tecnologia
Université de Sherbrooke
Microprogramme de 2e cycle en stratégie de l'intelligence d'affaires, Business Intelligences
Bell Business Markets January 2011 - Present
xwave July 2007 - December 2010
Skills
Enterprise Architecture, Architecture, Solution Architecture, Java Enterprise Edition, Integration, UML, Agile Methodologies, Web Services, XML, Software Development, SOA, Software Project..., Data Modeling, Unix, Requirements Analysis, Scrum, IT Strategy, Architectures, System Architecture, ITIL
Education
INSEA
Software engineer
Université du Québec
Master of science
AbbVie Corporation September 2014 - Present
Merck Consumer Care July 2013 - February 2014
Bombardier Aerospace November 2010 - July 2013
Bristol-Myers Squibb May 2010 - September 2010
Bell Business Markets October 2009 - January 2010
Johnson & Johnson June 2009 - September 2009
Festo Inc. January 2009 - May 2009
Pequiven S.A (PDVSA - CITGO) November 2004 - January 2008
Skills
Marketing Strategy, Strategic Planning, Product Management, Strategic Communications, Cross-functional Team..., Language Skills, Advertising, Business Planning, Video Production, Brand Management, Business Development, Marketing, Market Research, Leadership, Analysis, Management, Business Strategy, Social Media Marketing
Education
Concordia University 2008 — 2010
MBA, Marketing
Florida Atlantic University 2001 — 2003
Master of Arts, Communication
Bell Business Markets September 2013 - Present
CaTECH Systems Ltd. February 2013 - August 2013
Broad-Connect Telecom Inc. April 2012 - December 2012
ISP Telecom Inc November 2008 - April 2011
Compugen Inc September 2007 - August 2008
Vonage December 2006 - August 2007
Skills
Telecommunications, IP, VoIP, Network Design, SIP, Cisco Technologies, WAN, Unified Communications, Wireless, Linux, MPLS, SIP Trunking, Wireless Networking, CCNA, Avaya, Windows, DNS, Troubleshooting, TCP/IP, Data Center, Managed Services, Ethernet, Cabling, Security, Network Engineering, Telephony, Routers, Switches, DHCP, Networking, Design Consulting, Account Management, Project Planning, Cross-functional Team...
Education
APJ College of Engineering 2001 — 2005
Bachelor of Engineering (B.Eng.), Telecommunications Engineering
Humber College
Wireless Telecommunications
Bell Business Markets 2007 - Present
Bell Canada 2007 - Present
Skills
Cisco Call Manager, Call Routing, Contact Centers, IVR, VoIP, Telephony, WAN, IP, QoS, Routers, Switches, Routing, Telecommunications, Avaya, Integration, TCP/IP, LAN-WAN, Troubleshooting, Cisco Technologies, Network Architecture, Unified Communications, Service Delivery, Genesys, System Deployment, CTI, SIP, CCNA, CCNP, Call Centers, VPN
Education
George Brown College 1999 — 2001
Information Technology, Computer/Information Technology Administration and Management
University of Chittagong
Bachelor's degree, Business Administration and Management, General
Bell Business Markets August 2014 - Present
Ville de Montréal July 2009 - July 2011
Skills
International Relations, Strategic Communications, Public Relations, Management, InDesign, French, Illustrator, Marketing Communications, Communication
Education
Université de Montréal 2006 — 2009
Baccalauréat, Sciences de la communication
Université de Montréal - HEC Montréal
M.Sc., Management, Mention d'excellence
Bell - Business Markets January 2015 - Present
Rogers Communications (RBS) January 2014 - September 2014
Rogers Communications Inc. March 2006 - March 2014
TransGaming Technologies September 2003 - August 2005
Hewlett-Packard August 1996 - March 2001
Hewlett-Packard August 1996 - March 2001
Skills
Telecommunications, Customer Experience, Vendor Management, Strategic Communications, Event Management, Corporate Events, Customer Service, Budgets, Marketing Communications, Sponsorship, Event Planning, Marketing, Project Management, Communication, Public Relations
Education
Royal Roads University 2008 — 2010
Bachelor's Degree, School of Communication and Culture -Professional Communication, Honours
Durham College 1993 — 1996
Associate's Degree, Entertainment and Business Administration - Major in Marketing
Bell July 2014 - Present
Bell Business Markets September 2012 - July 2014
Bell September 2011 - September 2012
Bell September 2003 - August 2011
Canadian Armed Forces January 1999 - January 2000
Skills
Wireless Networking, TCP/IP, Security, Network Security, CCNA, Checkpoint, Networking, Network Administration, Telecommunications, LTE, Windows, Unix, Firewalls, Computer Security, TACACS+, JUNOS, Network Design, Computer Forensics, Risk Management, Reverse Engineering, Programming, Penetration Testing, Network Programming, x86 Assembly, CISSP, Access Control, SQL, Python, C, Java, Data Science, Hadoop, Machine Learning, Big Data Analytics, Big Data Security, R language, Security Incident..., Live Memory Forensics, Web Applications..., Remediation, IPS, Web Application Firewall, HIPS
Education
Dawson College 1997 — 1999
Languages and Literature
École Secondaire Internationale de Montréal -- Diplome d'étude secondaire international
Diplome d'étude secondaire international
Bell Business Markets June 2000 - Present
Bell Business Markets July 1979 - Present
Skills
Telecommunications, Avaya, Telephony, VoIP, Leadership, Unified Communications, Call Logging, SIP Trunking, MPLS, IP, Customer Service, Network Architecture, Teamwork, Call Centers, Team Leadership, Networking, Customer Experience, Direct Sales, Vendor Management, Managed Services, SIP, IVR, Customer Satisfaction, Contact Centers, Ethernet, QoS, Video Conferencing, Account Management, Network Design, Routing, Customer Retention
Education
Centennial College 1980 — 1983
Business Management
Bell Business Markets August 2014 - Present
BellyBets.com June 2012 - Present
Skills
Project Management, Teamwork, Leadership, New Business Development, Direct Sales, Public Speaking, Business Intelligence, Channel Partner..., Marketing, Social Media, Business Development, Sales, Business Strategy, Marketing Strategy, Team Leadership, Market Research, Microsoft Excel, Microsoft Office, Time Management
Education
Richard Ivey School of Business 2012 — 2014
Honors Business Administration (HBA)
Bell Business Markets August 1998 - Present
National Trust January 1996 - September 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Requirements Analysis, Integration
Education
Georgian College
Computer Programmer Analyst
Bell Business Markets Senior Security and Privacy ConsultantBell Canada2008 - Present
Education
University of Alberta 2005 — 2008
Access to Information and Protection of Privacy
Canadian Forces College 1988 — 1989
Associate’s Degree, Advanced Military and Operational Studies
Dalhousie University 1969 — 1975
Master’s Degree, Public Administration
St. Francis Xavier University 1965 — 1968
BA
Bell Business Markets ManagerBell Business MarketsManagerBell Business Markets$
Education
Seneca College of Applied Arts and Technology 1979 — 1982
Business Administration and Management, General
Notre Dame HIgh School, Toronto 1974 — 1979
Grade 13
Bell Business Markets October 2006 - Present
Skills
Telecommunications, Cisco Technologies, Wireless, Project Planning, Change Management, Process Improvement, Network Design, Training, Troubleshooting
Education
Humber College
Bell Business Markets January 2015 - Present
Freelance / Graphic Design Services February 2010 - Present
Story Arts Centre December 2013 - May 2014
Your Health Connection June 2013 - August 2013
Education
Seneca College of Applied Arts and Technology 2010 — 2013
Advanced Diploma, Graphic Design
Seneca College of Applied Arts and Technology