Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Cyara August 2015 - Present
One Million Acts of Innovation August 2011 - Present
Riedel Communications GmbH & Co. KG May 2015 - August 2015
Gale Force 7 July 2013 - August 2015
Interactive Intelligence 2014 - 2014
ShoreTel July 2011 - July 2013
MTS Allstream June 2006 - July 2011
Introtel e.networks 2005 - 2006
Bell Canada 2004 - 2005
TELUS - Williams Communications. - Wiltel - TTS Meridian Systems - TTS 2003 - 2004
Skills
Unified Communications, Solution Selling, Telecommunications, Managed Services, VoIP, Wireless, Cloud Computing, IP, Enterprise Software, Account Management, Telephony, Call Center, Strategy, Call Centers, Management, Product Management, Channel Partners, Sales Presentations, SaaS, New Business Development, Training, MPLS, Sales Process, Outsourcing, Avaya, Customer Service, Key Account Management, Contact Centers, Business Development, Networking, SIP, Sales, Leadership, Customer Retention, Mobile Devices, Sales Operations, Strategic Partnerships, Sales Management, Competitive Analysis, Security, Video Conferencing, WAN, Cisco Technologies, Customer Relations, Consultative Selling, Innovation, Innovation Development, King of RFP, Radio Frequency..., RF Specialist
Education
University of Toronto 2014 — 2015
Associate's Degree
Fanshawe College 2014 — 2014
Certificate
Pedowitz Group 2014 — 2014
Revenue Marketing Certificate
Fanshawe College 2013 — 2013
Certificate
York University - Schulich School of Business 2007 — 2007
Writing and Managing Winning Proposals
York University - Schulich School of Business 2005 — 2005
Certificate
Swiss Business School 2004 — 2004
Introduction to Financial Management
York University - Schulich School of Business 2003 — 2003
Developing and Implementing Strategic Marketing & Sales Plans
Humber College 1984 — 1984
Telecommunications Management
Humber College 1979 — 1982
3 year
Long View Systems February 2013 - Present
TELUS July 2011 - February 2013
MTS Allstream June 2010 - July 2011
Bell Canada June 2007 - June 2010
Delphi Solutions Corp August 2005 - October 2006
Bell West Inc. February 2004 - August 2005
Typhoon Enterprises April 2003 - February 2004
CW Agencies May 2001 - April 2003
Entourage Technology Solutions April 2000 - May 2001
Wiltel Communications Inc May 1994 - April 2000
Skills
Unified Communications, Wireless Networking, LAN, Telephony, Telecommunications..., VoIP, Cisco Technologies, Telecommunications, WAN, Wireless, Network Design, LAN-WAN, Cisco IOS, Security, Networking, Pre-sales, Routers, Cisco Call Manager, WLAN
Education
Fleming College 1992 — 1994
Telecommunications Electronics
Centre Hastings SS
State Street July 2013 - Present
Direct Energy October 2009 - June 2013
Bell Canada June 2007 - October 2009
Claro - AmericaMovil Group October 2005 - 2007
Atos Origin 2004 - 2005
Schlumberger 2002 - 2005
En-Sof Informática e Treinamento Ltda August 2001 - April 2002
Skills
PL/SQL, Oracle RAC, Oracle, SQL Tuning, Solaris, Performance Tuning, SQL, Unix, Shell Scripting, RMAN, HP-UX, Unix Shell Scripting, AIX, Databases, Data Migration, ITIL, Database Administration, Microsoft SQL Server, ETL, Oracle GoldenGate, Oracle GoldenGate..., Oracle Enterprise..., Red Hat Linux, Linux, Data Guard, Requirements Analysis, Operating Systems, SQL*Plus, Replication, Tomcat, Oracle Applications, Testing, Visual Basic, Data Modeling, IBM AIX
Education
Ryerson University 2008 — 2008
Continuing Education
Fundação Getúlio Vargas 2006 — 2006
Continuing Education
Universidade Estadual Paulista Júlio de Mesquita Filho 1998 — 2001
Bacharelor
Ainsworth Inc. July 2013 - Present
TELUS 1985 - April 2013
Bell Canada October 1979 - May 1985
Linotype Canada May 1974 - March 1979
Skills
Meridian, PBX, Cabling, Telephony, Troubleshooting, Telecommunications, LAN-WAN, Avaya, Routers, Switches, VoIP, Customer Service, WAN, Wireless Networking, Wireless, Team Leadership, Project Planning, Leadership, Process Improvement
Education
George Brown College 1972 — 1974
Honors Diploma, Graphic Communications
T.L. Kennedy Secondary School 1966 — 1971
Bell Canada June 1974 - Present
Skills
Meridian Mail, Meridian, Troubleshooting, PBX, Voice Mail, Cabling, T1, Telecommunications, Avaya, Telephony, Active Directory, Network Administration, Technical Support, TCP/IP, Networking, LAN-WAN, Public Speaking, Project Management
Education
Fanshawe College 1993 — 1996
Computer Support Specialist
Thistletown C.I. 1970 — 1974
Dragon Intelligent IT Solutions (Canada) Ltd. March 2015 - Present
Human Being July 1964 - Present
Brainhunter Systems Ltd. August 2014 - March 2015
Brainhunter Systems Ltd. August 2013 - April 2014
Brainhunter Systems Ltd July 2010 - August 2013
jobmining.com June 2008 - June 2010
Toronto College of Technology July 2007 - June 2010
Leitch Technology March 2006 - June 2006
IBM Canada Ltd. September 1997 - October 2005
Bell Canada September 1994 - September 1997
Skills
Vendor Management, Cisco Technologies, Integration, Troubleshooting, Security, VPN, IT Operations, Requirements Analysis, Networking, Data Center, Recruiting, Service Delivery, Computer Network..., Network Architecture, Telecommunications, Project Management, Network Design, Program Management, Technical Support, Information Technology, Active Directory, ITIL, Pre-sales, Network Security, Project Planning, IT Service Management, Virtualization, Management, Project Coordination, Technical Training, SDLC, SharePoint, System Administration, Project Delivery, CCNA, TCP/IP, LAN-WAN, Operating Systems, Wireless Networking, Cisco, IP, Network Administration, Technical Presentations, Professional Services, Leadership, Change Management, VoIP, Cloud Computing, Software Documentation, Strategy
Education
IE Business School 2014 — 2014
Master of Business Administration (MBA), Information Technology
Toronto College of Technology 2006 — 2007
Certification, Cisco Network Engineer
IBM Canada Learning Services 2004 — 2004
Certificate, Success in Project Management, Emotional Smarts
York University 1992 — 1994
BA, Computer Science
George Brown College 1991 — 1993
Diploma, Business Information Systems
Lindsay Collegiate & Vocational Institute 1979 — 1983
OSSHGD, Highschool/OAC-Grade 13
Lakefield District Secondary School 1978 — 1980
SSGD, Advanced Academics
George Brown College January 2014 - Present
George Brown College December 2013 - Present
Bell Canada 1980 - 2012
Skills
Program Management, Telecommunications, Product Management, Vendor Management, PMP, Project Management, Process Improvement, Change Management, Software Project..., Cross-functional Team..., Mobile Devices, Integration, Wireless, PMO, Software Development, Project Portfolio..., Instructing, Facilitating
Education
Project Management Institute 2000 — 2015
Project Management Professional Certification
George Brown College 2012 — 2013
Adult Teaching Certification Program, A+
Bay3000 2008 — 2008
ITIL V3 Service Management Certification
Ryerson Polytechnic Institute 1980 — 1981
Electrical/Electronics Technology Certificates
Bell Canada December 2010 - Present
BLJC August 2009 - September 2010
CBRE July 2008 - August 2009
CB Richard Ellis 2001 - 2009
CBRE May 2005 - August 2008
Skills
Project Management, Program Management, MS Project, Facilities Management, Data Center, Procurement, Leadership, Construction, Governance, Property Management, Contract Negotiation, Contract Management, Project Planning, Vendor Management, Strategic Planning, Real Estate
Education
Professional Engineer Ontario 1999 — 2001
Professional Engineer, CDCP, CDCS, Mechanical Engineering, P.Eng
Fairleigh Dickinson University 1979 — 1985
MS, Mechanical Engineering
Bell Canada October 2006 - Present
BearingPoint January 2006 - November 2006
CIBC - Mortgages & Lending 2000 - 2005
CIBC 1990 - 2005
CIBC Human Resources 1990 - 1995
Skills
Vendor Management, Relationship Management, Business Strategy, Account Management, Solution Selling, Team Leadership, Business Development, Negotiation, Management, Strategic Partnerships, Sales Operations, Strategic Planning, Strategy, Leadership, Professional Services, New Business Development, Sales, Business Analysis, Direct Sales, CRM, Managed Services, Sales Management, Telecommunications, Unified Communications
Education
Fanshawe College
Business, Business
Ryerson University
International Business, Marketing, Advertising
Bell November 2014 - Present
Bell Mobility April 2004 - November 2014
Bell 2007 - 2008
Bell Canada April 1999 - April 2004
Ministère de l'Immigration et des communautés Culturelles 2002 - 2004
Université du Québec à Montréal 2001 - 2002
Bell Canada April 1997 - April 1999
Skills
Training & Development, Training Delivery, Training Programme..., Salesforce Training, WebEx, Information Mapping, Technical Training, Microsoft Office, Telecommunications, Toolbook, Getting Things Done, Teacher Training, B2B, Project Management, Trainign Need Analysis, Evaluation, Coaching, Sales Management, Sales Process, Sales Operations, Sales, Customer Experience, Solution Selling, Customer Satisfaction, Customer Service
Education
HEC Montréal 2011 — 2011
Habiletés de direction: Diriger les personnes avec efficacité, lucidité et authenticité, Management
2006 — 2008
Certificat, Allemand
Université du Québec à Montréal 2001 — 2004
maîtrise, Enseignement Français Langue seconde aux adultes/Formation
2001 — 2001
Cours, Allemand
1998 — 2001
BAC, Linguistique
Bell January 2013 - March 2015
Bell Mobility June 2011 - January 2013
Bell Mobility April 2008 - June 2011
Bell Canada March 2006 - April 2008
Skills
Sales, Retail, Coaching, Telecommunications, Wireless, Solution Selling, Account Management, Mobile Devices, Retail Sales, Team Leadership, B2B, New Business Development
Education
Fanshawe College
Marketing Diploma, Business Marketing
Sutherland Global Services March 2009 - Present
Sutherland Global Services September 2009 - 2014
Sutherland Global Services March 2009 - August 2010
Bell Canada March 2007 - February 2009
Convergys July 2000 - June 2006
Teleperformance Canada ( formerly Sodema Transcontinental) 1996 - 2000
TeleTech 1992 - 1996
Catelli 1987 - 1989
Skills
Pre-sales, Customer Experience, Outsourcing, Start-ups, Offshoring, CRM, Vendor Management, Call Center, Solution Architecture, Service Delivery, Account Management, Telecommunications, Contract Negotiation, BPO, Contact Centers, Project Planning, Call Centers, Enterprise Software, Business Development, Customer Satisfaction, Financial Services, Program Management, Strategy, Workforce Management, Leadership, Operations Management, SaaS, International Trade, Cross-functional Team..., Business Process..., Transition Management, Team Management, Business Analysis, Strategic Partnerships, Professional Services, Managed Services, Lead Generation, Business Strategy, Management Consulting, Change Management, Team Leadership, Sourcing
Education
ESCP Europe 1980 — 1981
Bachelor's Degree, Marketing International
University of Ottawa / Université d'Ottawa 1976 — 1981
B Com
Andre Laurendeau
Andre Laurendeau
Hasbro Canada April 2013 - Present
The Createch Group January 2011 - April 2013
Bell Canada 2006 - 2010
Bell Canada 2003 - 2006
Ernst & Young 1999 - 2003
HEC Montreal 2000 - 2001
Skills
Business Analysis, Financial Analysis, Financial Reporting, Accounting, Process Improvement, Finance, Financial Accounting, SAP, Auditing, Sarbanes-Oxley Act, Internal Controls, Analysis, Business Process...
Education
Université de Montréal - HEC Montréal 1999 — 2000
Graduate Diploma in Public Accounting
Université de Montréal - HEC Montréal 1996 — 1999
Bachelors in Business Administration
Erasmus Universiteit Rotterdam 1998 — 1998
Student Exchange Program
Park Place Retirement Comm December 2014 - Present
Henley Place December 2013 - Present
Hilton Hotel September 2011 - Present
Masala September 2006 - Present
Archies seafood restaurant March 2014 - November 2014
Maple View Terrace February 2010 - November 2013
Bell Canada March 2005 - December 2007
Skills
Customer Service, Food & Beverage, Strategic Planning, Team Leadership, Restaurants, Training, Food, Hospitality, Recipes, Customer Satisfaction, Negotiation, Banquets
Education
Fanshawe College 2007 — 2009
Culinary Management and Chef Training, Hospitality
King's University College 1999 — 2003
BA, History
Cassels Brock & Blackwell LLP January 2015 - Present
Nedco Ontario a Division of REXEL Canada December 2011 - Present
Cyberia Hosting Solutions and IT Services July 2008 - December 2011
Siemens IT Solutions and Services Canada January 2006 - July 2008
Smart Buy Canada May 2005 - August 2006
Bell Canada August 2004 - April 2005
Skills
Business Analysis, Microsoft SQL Server, Project Management, Visual Basic, Integration, IBM AS/400, Software Development, Business Intelligence, System Deployment, Consulting, Data Analysis, SQL, Web Design, Report Development, Query Writing, Active Directory, SCCM, Patch Management, Reporting Applications, Analysts, Graphic Design, Software development in..., Web Application Design, CL Programming, Microsoft Access, IT Consultant, Business Solution, Syntax, Cloud Applications, Private Cloud, Cloud Storage, Kiosk Development, Salesforce Administrator, Salesforce Training, IT Operations, IT Solutions, Dreamweaver, Frontpage, Adobe Photoshop, Agile, Waterfall, Elite Webview, Financial Systems, SQL Server Management..., Law Firm Administration, Visual Studio, SSRS, Financial Reporting, IT Project & Program..., Systems Administrator
Education
George Brown College
Computer Programmer
Mansour University 1999 — 2003
Bachelor Degree, Computer Science
Apple Certified Associate - Mac Integration 2011 — 2011
Apple Certified, Mac Integration Support Specialist
Hostopia May 2013 - Present
Bell October 2012 - May 2013
Bell Canada June 2011 - November 2012
Bell Canada July 2010 - June 2011
Bell Canada June 2009 - July 2010
Bell Canada September 2008 - June 2009
Bell Canada June 2004 - September 2008
Bell Canada June 2003 - June 2004
Bell Canada January 2002 - June 2003
Bell Canada March 2001 - January 2002
Skills
Product Marketing, B2B Marketing, B2B services, Cross-functional Team..., Business Planning, Business Strategy, Business Process, Listening Skills, Small Business, Product Development, Product Management, B2B, E-commerce, Cloud Computing, Strategy, Business Development, Program Management, SaaS, Marketing Communications, Marketing, Management, Call Centers, Solution Selling, Strategic Partnerships, Account Management, Mobile Devices, Start-ups, Competitive Analysis, Managed Services, Enterprise Software, Leadership, Customer Experience, Sales, Customer Retention, Telecommunications, Training, Wireless, Go-to-market Strategy, Vendor Management, CRM, Unified Communications, IP, Direct Sales, Salesforce.com, Analytics, Channel Partners, Professional Services, Sales Process, Team Leadership, VoIP
Education
Richard Ivey School of Business 2012 — 2012
Strategic Essentials, Business Administration and Management, General
Queen's University 2011 — 2011
Pre MBA, Finance
George Brown College 1997 — 1999
Graphic Design Diploma, Graphic Design - Advertising
York University 1995 — 1997
BA, Mass Communications
Father Bressani CHS 1990 — 1993
Ontario High School Diploma
York University - Schulich School of Business
Business Negotiating
Bell Canada August 2013 - Present
Bell Canada January 2004 - August 2013
Bell Canada January 1999 - January 2004
Bell Business Solutions July 1997 - January 1999
Skills
Managed Services, Unified Communications, Telecommunications, CRM, Wireless, Sales Management, Business Development, VoIP, Solution Selling, Sales, Sales Process, Data Center, Vendor Management, Cloud Computing, Enterprise Software, Customer Retention, Channel Partners, Strategic Partnerships, Sales Operations, Integration, Call Centers, Customer Experience, Professional Services, Direct Sales, Outsourcing, Pre-sales, New Business Development, Mobile Devices, Strategy, Product Marketing, Network Architecture, Networking, Cross-functional Team..., Network Design, Product Management, Team Leadership, Security, Account Management, Go-to-market Strategy, Telephony, Selling, IP, Cisco Technologies, WAN, Avaya, Contact Centers, MPLS, SaaS, Salesforce.com, B2B
Education
University of Toronto 2013 — 2014
eBusiness / eCommerce Managment
University of Toronto 2011 — 2013
Ebusiness and Web Marketing certificate
Ryerson University 2001 — 2006
Certifcate, Telecommunications Management
Fanshawe College 1986 — 1988
Business Management
Pauline Johnson
Bell Canada June 1999 - Present
Skills
Sales, Financial Analysis, Business Analysis, Account Management, Analysis, Wireless, Telecommunications, Team Leadership, Process Improvement, Microsoft Office, Management, Leadership, Customer Service, Customer Satisfaction, Customer Experience, Coaching, Banking
Education
Fanshave College
Fanshawe College
Diploma, Marketing
Oracle 2010 - Present
Sun Microsystems 2004 - 2010
Sun Microsytems 1999 - 2004
GE Capital Technology Services 1997 - 1999
Xerox Technology Services 1995 - 1997
Multitel Inc 1992 - 1994
Bell Canada 1989 - 1992
Skills
Solution Selling, Virtualization, Storage, Pre-sales, Cloud Computing, Sun, Account Management, Enterprise Software, Data Center, Storage Solutions, Solaris, Professional Services, Storage Area Networks, Storage Virtualization, SAN, High Availability
Education
Fanshawe College 1987 — 1988
Diploma, Electrical, Electronic and Communications Engineering Technology/Technician
Ten Flights Marketing Group January 2008 - Present
Bell Canada May 2005 - June 2009
Education
George Brown College
Marketing Administration
Medix College of Healthcare August 2010 - Present
Synergy Business Strategies February 2009 - February 2012
Felix Global Corp. May 2010 - September 2010
Capstone Career Solutions Inc March 2009 - September 2010
ScrapFest 2006 - 2008
Bell Canada February 2004 - February 2007
Skills
Career Management, Coaching, Resume Writing, Interviewing, Career Development, Recruitment and..., Negotiation, Group Presentations, Customer Focus, Employee Relations, Outplacement, Training & Development, Teamwork, Attention To Detail, Professional Networking, Executive Coaching, Change Management, Problem Solving, Hiring, Recruiting, Interviews, Career Counseling, Job Search Strategies, Employee Training, Interview Preparation, Staff Development, Leadership Development, Leadership, Job Coaching, Talent Management, Job Search, Workshop Facilitation, Career Assessment, Cover Letters, Mock Interviews, Conflict Resolution, Training, Program Management, Onboarding, Strategy, Public Speaking, Performance Management, Time Management, Employee Engagement, Talent Acquisition, Organizational..., New Hire Orientations, Workshops, Process Improvement
Education
Fanshawe College 2009 — 2012
Human Resources Management Certificate, Human Resources Management and Services, Honours
Western University 1988 — 1994
BA, History
CAA North & East Ontario 2008 - 2012
Women's Enterprise Centre of BC 2006 - 2007
Bell Canada 1999 - 2004
Bell Canada 1999 - 2004
Skills
Highly Organized, Strong Multi-Tasker, Autonomous, Project Management, Proficient Microsoft..., Coordinating Meetings, Travel Planning, Event Planning, Planning..., Oral & Written..., Minute Taking, Customer Service, Membership Relations
Education
Fanshawe College
Marketing & Sales Management
Ontario Secondary School Diploma, Business
Business & Commerce
Parmalat Canada April 2014 - Present
Parmalat Canada October 2012 - April 2014
Bell Canada December 2009 - October 2012
Bell Canada June 2009 - December 2009
Coca-Cola Enterprises May 2008 - June 2009
Skills
Direct Marketing, Marketing Strategy, Marketing Communications, Marketing, Customer Acquisition, Strategic Communications, Campaign Management, Brand Management, Marketing Management, Integrated Marketing, Marketing Research, Brand Development, Digital Marketing
Education
University of Guelph 2007 — 2009
Bachelors, Business Administration
Humber College 2007 — 2009
Diploma, Business Administration - Management of Not-for-Profit Enterprises
George Brown College 2004 — 2007
Advanced Diploma, Business Administration - Marketing
Kelly Services January 2005 - Present
Bell Canada January 2004 - January 2005
Mosaic Sales Solutions August 2002 - December 2002
Goodlife Fitness October 1998 - August 2002
Skills
Full-cycle Recruiting, Interviewing, Sourcing, Employee Relations, Employee Engagement, Employee Management, Performance Management, Recruitment/Retention, Temporary Staffing, Staffing Industry, Hiring, Screening, Customer Relations, Applicant Tracking..., Talent Management, Sales, Commitment to Customer..., Training, Job Coaching, Employee Recognition, Permanent Staffing, Supervisory Experience, Workplace Safety, Injury Prevention, Return to Work Programs, Resume Writing, Interviews, Technical Recruiting, Customer Service, Internet Recruiting, Temporary Placement, SDLC, Staffing Services, Industrial Sector, Customer Retention, Talent Acquisition, Recruiting, Management, Coaching, Human Resources
Education
Ryerson University 2014 — 2016
Human Resources Management
Fanshawe College 1997 — 1999
Diploma, Fitness and Health Promotion
Century 21 First Canadian Corp., Brokerage September 2014 - Present
The Associates Real Estate Network - The Pelican Group March 1996 - September 2014
Optimist Club Of Ilderton 1991 - 2014
Baldwin Realty January 1996 - June 1997
Bell Canada March 1993 - March 1996
Bell Canada March 1980 - March 1993
Skills
Accredited Senior Agent..., Residential, Real Estate, Condos, Home, Investment Properties, First Time Buyers, Relocation, Buying, Purchase, First Time Home Buyers, Realty, Referrals, Investors, Real Estate Investment, Seniors, Selling, Sellers, Farms, Negotiation, Single Family Homes, Property Management, Residential Homes, Property, Waterfront, Construction, Real Property, SFR, Move Up Buyers, Contract Negotiation, Mortgage Lending, Management, Buyers, Resellers, Refinance, Luxury, Sales Management, Listings, Home Staging, Purchasing, New Home Sales, Short Sales, Sales Operations, Vacation Homes, Income Properties, Sales, Commercial Mortgages, Foreclosures, Brokerage, New Homes
Education
London & St Thomas Association of Realtors 1996 — 1996
Fanshawe College 1976 — 1979
Interior Design and Decoration
Synchronism January 2005 - Present
Bell Canada January 2001 - January 2005
France Telecom June 1999 - 2000
Netcom 1998 - 1999
netCom Technologies 1998 - 1999
Skills
SEO, Business Strategy, Web 2.0, Start-ups, CRM, Online Marketing, SEM, Digital Marketing, Google Adwords, Strategy, Marketing Strategy, Digital Media, Social Media Marketing, Business Development, Interactive Marketing, Integrated Marketing, Product Marketing, B2B, Web Marketing, Social Networking, Web Design, Marketing, E-commerce, Online Advertising, Google Analytics, Web Analytics, Digital Strategy, Mobile Marketing, Management, Product Management, Stratégie, Marketing en ligne
Education
ESCP Europe 1995 — 2000
Management
HEC Montréal
lakanal
lakanal
Penguin Power May 2009 - Present
Perth Environmental November 2008 - Present
TJ Enterprises Canada Inc. December 2003 - November 2012
JC Poultry Inc. November 1999 - June 2008
Bell Canada June 2000 - December 2003
Nortel February 1988 - July 2000
Skills
Product Development, Business Development, Management, Sales, Strategic Planning, Negotiation, Budgets, Project Planning, Start-ups, Training, Sustainability, Entrepreneurship, Selling, Cleantech, Solar Energy, Alternative Energy
Education
Ministry of Skills Development 1985 — 1988
Certificate, Industrial Electrician
DeVry Institute of Technology 1981 — 1984
Diploma, Electronic Engineering Technologist
Fanshawe College 1980 — 1982
Diploma, Law & Security Administration
NONE - In transition January 2011 - Present
Rogers Communications 2005 - July 2010
Rogers Business Solutions September 2005 - June 2010
Sprint Canada 2005 - 2006
T-Systems Canada Inc. June 2001 - January 2005
T-Systems North America 2002 - 2004
Deutsche Telekom 2001 - 2004
T-Systems Canada Inc. 2000 - 2004
Bell Canada April 1973 - December 2000
Education
Fanshawe College 1971 — 1973
Bell Canada November 2009 - Present
Mackie Research Capital 2007 - 2008
JP Morgan Chase 2004 - 2005
Skills
Business Development, Business Strategy, CRM, Capital Markets, Change Management, Customer Experience, Customer Service, Financial Analysis, Investments, Leadership, Marketing, Marketing Strategy, Performance Management, Project Management, Service Delivery, Strategic Planning, Team Leadership, Team Management, Telecommunications, Vendor Management, Call Center, Financial Modeling, Mergers, Management, Banking, Customer Retention, Account Management, Business Process, Business Intelligence, Sales, Teamwork, Relationship Management, Cross-functional Team..., Training, Team Building, Coaching, Analytics, Strategy, Finance, Sales Operations, Call Centers
Education
George Brown College 2006 — 2007
Post Graduate in Marketing Management, Marketing
University of Mumbai 2002 — 2004
Master's Degree, Finance and Financial Management Services
The Exchange - Caledon's Collaborative Community Hub August 2015 - Present
Caledon's Leadership Forum for Women April 2007 - Present
Bell Canada November 1989 - December 2007
Junior Achievement of Canada April 1999 - November 2000
United Way of Greater Toronto August 1999 - January 2000
Skills
Coaching, Entrepreneurship, Training, Leadership, Leadership Development, Personal Development, Workshop Facilitation, Public Speaking, Business Networking, Marketing, Consulting, Fundraising, Management, Business Development, Mentoring, Sales Process, Event Management, Time Management, Customer Service, Team Building, Presentation Coaching, Social Media, Change Management, Sales, Networking, MBTI, Personal Coaching, Emotional Intelligence, Work Life Balance, Team Leadership, Strategy, Network Marketing, Nonprofits, Proposal Writing, Organizational..., Employee Engagement, Team Synergy, Thriving in Change, Women's Leadership, Community Empowerment
Education
Seneca College of Applied Arts and Technology 2014 — 2015
Certificate Program, Adult Educations/Staff Training, 4.0
Coaches Training Institute 2008 — 2009
Certified, Coach, CPCC, Certified Professional Co-active Coach, ACC - ICF Accredited
Fleming College 1985 — 1987
2 year Diploma, Travel and Tourism
SunOpta Inc. September 2006 - Present
Bell Canada 2003 - 2006
Bell Canada 2002 - 2003
Bell Canada 2001 - 2002
Bell Mobility 1998 - 2001
Skills
Executive..., Administrative..., Outlook, Microsoft Office, Microsoft Word, PowerPoint, SharePoint, Microsoft Excel, Customer Service, Call Centers, Process Improvement, Call Center, Training, Teamwork, Vendor Management, Event Planning, Administrative Support, Office Administration, Excel, Word, Business Travel, Coordination, Legal Assistance, Problem Solving, Clarity FSR, Customer Relations, Sustainability, 5S, Cpr Certified, Administrative...
Education
Fanshawe College 1985 — 1987
Executive Secretarial
McKesson January 2003 - Present
Bell January 1985 - January 2000
Bell Canada 1982 - 1999
Skills
Data Analysis, Visio, Managed Care, Business Analysis, Team Building, Account Management, Customer Service, Access, Financial Analysis, Strategic Planning, Hospitals, Forecasting, Budgets, Business Process..., Microsoft Office, Process Improvement, Cross-functional Team..., Healthcare, Microsoft Excel, Healthcare Information...
Education
McGill University 1987 — 1991
Fanshawe College 1980 — 1982
diploma, Accounting
PMAC
PMAC certification
Bell Canada January 2005 - Present
Bell Canada January 2002 - January 2005
Bell March 2000 - January 2002
Bell June 1997 - March 2000
Skills
Unified Communications, Wireless, Telecommunications, Solution Selling, Managed Services, Avaya, VoIP, Telephony, Vendor Management, Cisco Technologies, Business Intelligence, Call Center, Call Centers, Channel, Cloud Computing, Customer Experience, Data Center, Enterprise Software, IP, Integration, Juniper, MPLS, Network Architecture, Pre-sales, Professional Services, SIP, Selling, WAN
Education
George Brown College 1990 — 1992
Accounting
Bos Innovations Inc March 2014 - Present
Bos Innovations Inc June 2013 - March 2014
Ascent Solutions Inc. January 2012 - June 2013
ECM Controls Inc. January 2011 - January 2012
Presstran Industries December 2004 - January 2011
D&D Automation January 2003 - December 2004
Bell Canada May 1998 - January 2003
Skills
PLC Programming, Robot Programming, Electrical Design, Data Acquisition, HMI Programming, Electrical Controls, Computers, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft SQL Server, VBA, Visual Basic, VB.NET, Industrial Safety, Commissioning, Control Panel Design, Panel Design, Panel Wiring, Panel Building, Networking, Wireless Networking, AutoCAD, Network Communications, PLC, Robotics, Automation, Troubleshooting, Manufacturing..., Robot, Pneumatics, Industrial Control, Motion Control, SCADA, Industrial Ethernet, Engineering, Profibus, Allen Bradley, Welding, DeviceNet, Manufacturing, Process Control, Variable Frequency..., Control Logic, Industrial Engineering, HMIs, Control Systems Design, Process Automation, Programming, Wonderware
Education
Fanshawe College 1994 — 1998
Electronics Engineering Technology Co-op Endorsed, Electronics, Telecommunications
Torsub and Centron Franchise Services LTD (Subway Sandwiches and Taco Del Mar Regional Office) January 2014 - Present
Strategic Marketing Council December 2011 - January 2014
Royal Building Products September 2010 - May 2013
The It Factor Ltd. March 2013 - March 2013
Eventive Marketing 2012 - 2012
Toronto International Film Festival 2011 - 2012
Bell Canada June 2011 - September 2011
Dr. Nicole Cherry OB/GYN January 2005 - August 2010
MTV Canada January 2007 - June 2007
Skills
Event Planning, Social Media, Event Management, Facebook, Time Management, Digital Marketing, Project Management, Customer Service, Leadership, Advertising, Sales, Public Speaking, Team Leadership, Sales Management, Budgets, PowerPoint, Microsoft Excel, Publicity, Language Development, Outlook, Research
Education
George Brown College 2011 — 2013
Diploma, Special Events Planning
Father Bressani Catholic High School 2005 — 2009
Bell Canada October 2010 - Present
Bell Mobility May 2009 - October 2010
Bell Mobility November 2008 - May 2009
Bell Canada January 2008 - November 2008
Skills
Telecommunications, Team Management, Sales, Budgets, Managed Services, Management, Leadership, Solution Selling, Coaching, Sales Management, Training, Unified Communications, Team Building, Wireless, Team Leadership, Contact Centers, Retail, Customer Experience, Marketing, Customer Retention, Merchandising, Direct Sales, Business Analysis, Customer Satisfaction, Competitive Analysis, New Business Development, Time Management, Account Management, Sales Process, Call Centers, Selling, Mobile Devices
Education
George Brown College 2004 — 2007
Advanced Diploma, Behavioural Science
Architech May 2015 - Present
Solv Consulting Inc December 2012 - Present
Second Cup December 2014 - May 2015
Canadian Tire April 2014 - December 2014
The Canadian Press January 2011 - December 2012
Manpower March 2006 - February 2011
Bell Canada 2001 - 2006
Grand & Toy 1996 - 2001
Michaels 1994 - 1996
Loblaw Companies Limited 1992 - 1994
Skills
Forecasting, Financial Analysis, Financial Reporting, Strategic Planning, Business Transformation, Mergers and Acquisitions, Business Decision..., Pensions, Management, Decision Support, Start-ups, Finance, Mergers & Acquisitions, Business Analysis, Financial Modeling, Restructuring, Payroll, Human Resources, Project Management, Accounting, Managerial Finance, mergers and acquisitions, Investments, Accounts Receivable, Strategic Financial..., Executive Management, Financial Planning
Education
Society of Management Accountants 1993 — 1995
CMA, Finance
Lakehead University 1991 — 1992
B, Admin, Accounting
Fleming College 1988 — 1990
Business Administration, Accounting
Seneca College 2014 - Present
Centennial College January 2010 - May 2014
Centennial College January 2006 - January 2010
Centennial College January 1999 - January 2006
New Media Architects September 2001 - June 2002
Bell Canada January 1981 - January 1998
Skills
Voice & Data Convergence, Technical Writing, Marketing Communications, Corporate Communications, Internal Communications, Business Planning, Financial Analysis, Business Analysis, Project Coordination, Admissions, College Applications, Adult Education, Communication Training, Training, Operations Management, Web Project Management, Web Content, Higher Education, Copy Editing, Editing, Project Planning, Public Speaking, Leadership, Analysis, Strategy, Social Media, Strategic Communications, Research, Customer Service, Public Relations
Education
Royal Roads University 2011 — 2013
Master of Arts (MA), Professional Communication
Centennial College 2001 — 2001
Ontario College Graduate Certificate, Online Writing and Information Design
Fleming College
Ontario College Advanced Diploma, Computer Electronic Technology
Agnico Eagle Mines Limited December 2013 - Present
Agnico-Eagle Mines January 2011 - December 2013
CAA South Central Ontario November 2008 - January 2011
Bell Canada August 2005 - May 2009
Cineplex Entertainment June 2002 - October 2005
Skills
Customer Service, Recruiting, Microsoft Office, Microsoft Excel, Event Planning, Employee Relations, Social Media, Teamwork, Project Management, PowerPoint, Internal Communications, Strategic Planning, Microsoft Word, Time Management, Prioritisation, Organizational Behavior, Training, Salsa, Bachata, Administrative Work, Research, Public Speaking, Sales, Performance Management, Mining, Microsoft Visio, Staffing Services, Supervisory Skills, Administration, Human Resources, Payroll, Project Planning, Employee Training, Coaching, Organizational..., Formation
Education
Humber College
George Brown College 2011 — 2013
Human Resources Management
Cardinal Carter Academy for the Arts 1999 — 2004
Drama Major
Bell Canada 2006 - Present
TD February 2001 - March 2006
Canada Trust December 1997 - February 2001
Western University June 1988 - December 1997
Education
Western University
Bachelor’s Degree, Computer Science
Fanshawe College
Electronics Engineering Technology Diploma, Electrical, Electronics and Communications Engineering, A+
Retired and enjoying time to pursue personal interests and family January 2005 - Present
Bell Canada August 1972 - January 2005
BCE Nexxia, A Bell Canada Company August 1972 - January 2005
Bell January 1972 - January 2005
Skills
Telecommunications, IP, Electrical electronics, Photography, Testing, Fiber Optics, Wireless
Education
Fanshawe College
program, electronics
TSA # 3 Middleton TWSP
from Bell Canada June 2012 - Present
Bell Canada May 2000 - June 2012
Bell Canada January 1989 - May 2000
Skills
Telecommunications, Customer Service, Supply Chain Operations, SAP, Process Improvement, Change Management, Troubleshooting, Customer Experience, Telephony, Project Planning
Education
Fanshawe College 2012 — 2014
Bookkeeping Certificate
Compass Group Canada April 2014 - Present
Ivey Business School June 2009 - March 2014
Bell January 2008 - June 2009
Bell Canada September 2005 - January 2008
Skills
Surveillance, Vendor Management, March Networks, Project Management, Management, Troubleshooting, Business Analysis, Telecommunications, Leadership, Microsoft Office, Analysis, Business Development, Process Improvement, Time Management, Program Management, Manage client..., Data Analysis, Change Management, IT Project Leadership, Windows 7, Active Directory, DNS, Windows Server, Networking, Strategic Planning, Technology Research, Incident Management, Team Leadership, iOS, Microsoft Exchange, ITIL, Routing, Wireless Networking, Point of Sale, Micros, Volante, Vendor Relationship..., Business Case..., Business Case...
Education
Fanshawe College 2007 — 2009
Management Skills for IT Professionals, GPA - 4.0
Fanshawe College 2007 — 2008
Project Management, GPA - 4.03
Fanshawe College 2002 — 2005
IT - Computer Systems Technology
CBC August 2010 - Present
Metro News December 2009 - August 2010
Bell Canada (Sympatico/MSN) 2008 - January 2010
Bell Canada 2006 - 2007
Skills
Digital Strategy, Digital Media, Digital Marketing, Online Advertising, Mobile Marketing, Media Planning, Social Media Marketing, Advertising, comScore, Web Analytics, Online Marketing, Social Media, SEM, Marketing Strategy, Account Management, Advertising Sales, Media Buying, Integrated Marketing, Email Marketing, Google Analytics, Marketing, Sales, Interactive Marketing, Mobile Advertising, Analytics, New Media
Education
George Brown College 2004 — 2005
Post-degree Diploma, Marketing
The University of Western Ontario 1995 — 2000
Bachelor or Arts, Media and Information Technology and Film
Gibraltar Solutions Inc. 2010 - Present
agilIT 2009 - October 2010
Bell Canada 1995 - 2008
Rogers 1992 - 1995
Rogers Cantel 1989 - 1991
Rogers 1987 - 1989
Skills
Selling, Sales Management, Programme Governance, Income Statement, ITIL, Project Management, Telecommunications, Management, Negotiation, Virtual Desktop..., Virtualization, Outsourcing, Operations Management, Enterprise Software, Product Management, Customer Satisfaction, Sales, Data Center, Managed Services, Strategy, Sales Operations, P&L, Service Delivery, Business Planning
Education
Certified Management Accountants
Fanshawe College
Business Administration
University of Waterloo
Rogers Communications February 2014 - Present
City of Toronto August 2012 - February 2014
London Health Sciences Foundation July 2009 - August 2011
Bell Canada April 2006 - July 2009
Pareto Corporation 2005 - 2006
Quattro Communications 2001 - 2005
Toronto Blue Jays 1999 - 1999
Skills
Sponsorship, Marketing Strategy, Strategic Planning, Budget Management, Strategic Partnerships, New Business Development, Integrated Marketing, Brand Development, Event Marketing, Cross-functional Team..., Contract Negotiation, Non-profits, Event Planning, Budgets, Event Management
Education
George Brown College
Diploma, Sport & Event Marketing
York University
BA, Sociology
York University
Ledcor June 2014 - July 2015
Clevest Solutions Inc September 2011 - January 2014
JTS Utility Consulting January 2010 - July 2013
Bell Canada July 2006 - July 2010
Vancouver Coastal Health July 2005 - July 2006
Raytheon Canada 1997 - 2002
Civil Aviation Authority August 1990 - June 1997
Skills
Business Case, Financial Analysis, Strategic Planning, Forecasting, Business Analysis, Project Management, Business Strategy, Problem Solving, Asset Investment..., Product Management, Analysis, Integration, Strategy, Business Planning, CRM, Market Research, Requirements Analysis
Education
Pragmatic Marketing 2012 — 2012
Pragmatic Marketing Certification, Practical Product Management
ESADE, Barcelona 2003 — 2003
MBA, Entrepreneurship, Marketing, Economics
University of British Columbia 2002 — 2003
MBA, Entrepreneurship, strategy, economics, marketing, finance
Loughborough University 1986 — 1990
BSc, Electronic and Electrical Engineering
Johnson & Johnson November 2014 - Present
Bell Canada July 2011 - November 2014
Aviva November 2008 - July 2011
Aviva Canada July 2008 - November 2008
Softchoice Corporation June 2007 - June 2008
Head2Head February 2006 - May 2007
Skills
Cold Calling, Insurance, Blogging, Federal Government, Business Networking, Sales, Information Technology, Finance, Recruiting, Talent Acquisition, Screening, Sourcing, Talent Management, CRM, Strategic Planning, Strategy, Consulting, Management, Leadership, Training, Performance Management, Social Networking, Program Management, Networking, Team Management, Employer Branding, Temporary Placement, Employee Benefits, Outsourcing, Human Resources, Coaching, Hiring, Technical Recruiting, Internet Recruiting, Applicant Tracking..., Executive Search, Screening Resumes, Contract Recruitment, Benefits Negotiation, Strategic Sourcing, New Hire Orientations, Vendor Management, Onboarding, Recruitment Advertising, Employee Engagement, HR Consulting, Permanent Placement
Education
George Brown College 2005 — 2005
Post-Graduate Diploma, Human Resources Management
University of Windsor 2000 — 2004
Honours Bachelor Of Arts, Developmental Psychology
Klick April 2011 - Present
Klick Health April 2011 - July 2015
Klick Health April 2011 - July 2013
Critical Mass May 2010 - April 2011
Twist Image July 2009 - May 2010
Symcor July 2005 - July 2009
Kids Help Phone 2004 - 2005
CIBC 2002 - 2004
Bell Canada 2002 - 2002
Dymaxium Inc. 2002 - 2002
Skills
Information Architecture, Wireframes, Interaction Design, User Experience, Visio, Usability, Usability Testing, Axure, Digital Strategy, Web Analytics, Email Marketing, Content Strategy, Google Analytics, CSS, Interactive Marketing, Digital Marketing, Web 2.0, User Interface Design, Web Project Management, Copywriting, User Experience Design, SEM, User Interface, Web Applications, User-centered Design, Persona, Site Maps, Mobile Applications, OmniGraffle, E-commerce, Analytics, Information Design, Mobile Devices, CMS
Education
Ryerson University
BCOMM
ESSEC - ESSEC Business School
Exchange Program (Paris, France) - École des Praticiens du Commerce International
York University - Schulich School of Business
Certificate
CDI Polar Bear (Nexient)
Certificate
McMaster University (Nexient)
Certificate
ProjectWorld and BusinessAnalystWorld
Certificate
SPM - Strategic Initiative Management
Certificate
high school
EPCOR January 2012 - Present
Rogers Communications September 2010 - January 2012
EPCOR Utilities Inc March 2009 - May 2010
Aviva Insurance September 2008 - March 2009
Shaw Communications May 2007 - May 2008
Bell Canada April 2006 - April 2007
Bell Canada September 2004 - March 2006
Bell Mobility May 2004 - September 2004
Certen/AMDOCS (sub of Bell Mobility) June 2003 - May 2004
ADC December 1994 - October 2002
Education
Fleming College 1974 — 1974
Business
TAL Group August 2010 - Present
Volt Services Group April 2007 - August 2010
Bell Canada January 2005 - April 2006
Q-Management 2001 - 2002
Axxent Corp August 2000 - December 2001
Ultinet Computer Corp 1990 - 1999
Ultinet Computers 1990 - 1995
Skills
Technical Recruiting, Contract Recruitment, Full-cycle Recruiting, Talent Acquisition, Internet Recruiting, Recruitment/Retention, Interviews, SDLC, Recruiting, Recruitment Advertising, Information Technology, Search, Screening, Networking, Screening Resumes, Temporary Placement, Staffing Services, Applicant Tracking..., Sourcing, Resume Writing, IT Recruitment, Executive Search, Recruitments, Talent Management, Boolean Searching, Employer Branding, Permanent Placement, Staff Augmentation, Hiring, Interview Preparation, Human Resources, Building Relationships, Candidate Generation, Corporate Recruiting, Job Descriptions, Resume
Education
George Brown College 1990 — 1991
Comptia
A+ certification
IPConsul. Inc August 2015 - Present
Bell Canada February 2010 - August 2015
Bell Canada July 2007 - February 2010
Dessau-Soprin July 2005 - July 2007
Services de cartes Desjardins November 2003 - July 2005
Skills
CCIE Voice, CISSP, Cisco Certified, Telecommunications, Cisco Technologies, CCVP, CCNP, Cisco Call Manager, IP, Cisco UCS, Architectures, CCDA, CCNA, VoIP, Routing, Business Analysis, Unified Communications, Network Design, Project Management, QoS, LAN-WAN, Network Architecture, Integration, CCIE, Telephony, Solution Architecture, SIP, Managed Services
Education
Université de Montréal - Ecole polytechnique de Montréal 1999 — 2003
Bac en génie électrique - Télécommunications
ENSEEIHT - Ecole Nationale Supérieure d'Electrotechnique, d'Electronique, d'Informatique, d'Hydraulique et des Télécommunications 2002 — 2002
Collège Jean-de-Brébeuf 1997 — 1999
Bell Canada Order Operations ManagerBell1997 - Present
Education
George Brown College
Bell Canada May 2011 - Present
Bell Canada May 2007 - May 2011
Bell Canada August 2002 - May 2007
Bell Canada July 1992 - August 2002
Skills
Organizational..., Leadership Development, Performance Appraisal, Employee Relations, Performance Management, Compensation, Organizational Change, Onboarding, Union, Incentive Programs, Benefits, Organizational Design, Coaching, Change Management, Disability Management, HR Policies, Job Evaluation, HR Strategy, Grievances, Hiring, Personnel Management, Interviews, Workforce Planning, Recruiting, Deferred Compensation, Strategy, Leadership, Management, Succession Planning, Employee Engagement, Talent Management, Program Management, Talent Acquisition, Organizational...
Education
Fleming College 1983 — 1985
Fashion Merchandising Diploma, Fashion Merchandising
All Communication Matters Inc. January 2012 - Present
Bell Canada May 2012 - September 2013
PwC Management Services LP March 2011 - November 2011
Bell Canada November 2009 - November 2010
Hudson's Bay Company 2008 - 2009
Hopewell Logistics Inc. June 1997 - September 2004
Communication Matters March 1996 - June 1997
Skills
Analysis, Budgeting, Planning, Forecasting, Problem Solving, Customer Relations, Coordination, Team Building, Requirements Analysis, Business Analysis, Process Improvement, Business Requirements, PMO, PMP, Project Planning, Business Development, Leadership, Security, Customer Service, Budgets, Business Process..., Program Management, Strategy, Management, Vendor Management, Project Management, Databases, Telecommunications, Project Delivery, IT Strategy, Integration, Team Leadership
Education
Fanshawe College 1973 — 1974
Real Estate Law Clerk
Bell Canada OSP EngineerSaudi Telecom Company1985 - 1991
Skills
Fiber Optics, Telecommunications, Network Design, VoIP, Optical Fiber, Wireless
Education
Feati University
Scalar Decisions 2008 - Present
Bell Canada May 2004 - April 2008
Bell Canada 2004 - 2008
Sun Microsystems 1997 - 2004
Skills
Solution Selling, Team Management, Virtual Teams, Channel, Cloud Computing, Channel Partners, Sales Enablement, Managed Services, SaaS, Enterprise Software, Sales, CRM, Data Center, Virtualization, Professional Services, Direct Sales, Storage
Education
George Brown College 1997 — 1998
Bell May 2015 - Present
Bell December 2012 - April 2015
Bell Canada April 2011 - January 2013
Bell Canada January 2005 - March 2006
Skills
Program Management, Project Delivery, Project Management, Telecommunications, Change Management, PMP, Six Sigma, IP, Management, Managed Services, Integration, Project Portfolio..., Service Delivery, PMO, Business Process, Business Process...
Education
Fanshawe College 1984 — 1986
Business Management, Business Administration and Management, General
The George Washington University - School of Business
Masters Certificate, Project Management
FedEx July 1997 - Present
Bell Canada April 1990 - December 1996
WINDMERE CONSUMER PRODUCTS, Mississauga, Ontario January 1987 - April 1990
Skills
Customer Service, Vendor Management, Telecommunications, Customer Experience, Call Center, Project Planning, Call Centers, Project Management, Procurement, Workforce Management, Budgets, Process Improvement, Leadership, Recruiting
Education
Fanshawe College 1980 — 1982
Bell Canada April 1989 - Present
Education
Fanshawe College 2001 — 2004
Points June 2013 - Present
Bell Canada 2007 - 2013
LoyaltyOne June 2005 - September 2007
TJX Canada/Winners Merchants International L.P. April 2004 - February 2005
Ross Stores September 2002 - September 2003
Skills
Marketing, Merchandising, Customer Experience, Competitive Analysis, Product Marketing, Segmentation, Marketing Strategy, Marketing Communications, Telecommunications, Product Management, Direct Marketing, Analytics, Cross-functional Team..., Marketing Management, Digital Marketing, Customer Insight, Management, CRM, Strategy, Analysis
Education
Schulich School of Business 2011 — 2012
Executive Education, Marketing
Schulich School of Business 2011 — 2012
Executive Program, Business, Management, Marketing, and Related Support Services
Fashion Institute of Design & Merchandising 2000 — 2001
Associate, Merchandise Marketing
University of Mumbai 1997 — 2000
BA, Sociology
LDM Associates Limited August 2008 - Present
LDM Consulting January 2008 - July 2008
Resolve Corporation May 2002 - July 2005
PdMain June 2001 - May 2002
LDM Consulting April 2000 - May 2001
Laser Rejuvenation Clinics March 1998 - April 2000
PwC Consulting 1997 - 1998
Bell Canada June 1995 - May 1997
Unitel Communications Inc November 1991 - May 1995
Ford Motor Company March 1988 - October 1991
Skills
Continuous Improvement, Outsourcing, Profitability, Strategic Sourcing, Process Engineering, Strategic Planning, Team Building, Change Management, Operations Management, Negotiation, Budgeting, Customer Relations, Problem Solving, Start-ups, Business Strategy, Business Planning, Business Management, Vendor Management, Account Management, P&L Management, Process Improvement, Forecasting, Cross-functional Team..., Logistics, Financial Management, Business Analysis, Analysis, Coaching, B2B, Management, Budgets, ERP, Business Development, Supply Chain, Business Process, Leadership, CRM, Executive Management, IT Strategy, Business Transformation, Project Planning, Entrepreneurship, Business Process..., Management Consulting, Recruiting, Financial Analysis, Software Documentation, Sales, Finance, Call Centers
Education
Ivey Business School at Western University 1985 — 1987
MBA
Western University 1984 — 1985
BA
Fanshawe College 1978 — 1981
Diploma
TekSavvy Solutions Inc. November 2014 - Present
Distributel Communications Limited May 2006 - June 2014
Distributel May 2006 - June 2014
Bell Canada 1980 - 2005
Skills
Business Analysis, Telecommunications, Product Development, Analysis, PMP, Software Project..., Product Management, Requirements Analysis, Project Planning, VoIP
Education
George Brown College
Technician, Electronics Engineering
Hewlett-Packard December 2013 - Present
HP January 2011 - Present
Bell Canada March 2009 - January 2011
Nortel January 2001 - April 2009
Stentor January 1998 - December 2000
Nortel July 1980 - April 1998
Skills
Unified Communications, Managed Services, Account Management, Pricing, Management, Leadership, Selling, Strategy, Solution Selling, Business Development, Enterprise Software, Sales, Team Leadership, Partner Management, Cloud Computing, Integration, SaaS, Channel Sales, Virtualization, Telecommunications, Channel, Product Marketing, VoIP, Professional Services, Data Center, Wireless, HP, Business Alliances, Outsourcing, Product Management, Sales Process, Go-to-market Strategy, Networking, Channel Partners, Vendor Management, Strategic Partnerships, Pre-sales, Cross-functional Team..., Storage, Direct Sales, IP, Sales Management
Education
York University
BA . Business Administration, Business Administration and Management, General
Fleming College
Business Administration
Bell May 2014 - Present
Bell Canada August 2004 - May 2014
Accenture June 2002 - August 2004
Verizon August 2001 - May 2002
Skills
Telecommunications, PMP, PMO, IP, Wireless, Project Delivery, Provisioning, Computer Network..., DSL, Telephony, VoIP, MPLS, Broadband, Unified Communications, Vendor Management, Open Source Software, SDLC, Project Portfolio..., Integration, Solution Architecture, Project Management, Team Leadership, Business Analysis, Program Management, Leadership, Management
Education
York University 2006 — 2007
Masters Certificate in Project Management, Project Management
The University of Western Ontario 1998 — 2001
Bachelor of Science (B.Sc.), Computer Science
Fanshawe College 1996 — 1998
Business and Information System Technology, Business / Software Development
TELUS November 2013 - Present
Bell Canada August 2012 - September 2013
Skills
VoIP, Wireless, Telecommunications, Telephony, IP
Education
George Brown College 1985 — 1987
Independant Contractor October 2010 - Present
Cara Operations May 2009 - August 2010
TELUS June 2005 - February 2009
Zerofusion December 2004 - March 2005
Digital Connexxions February 2004 - December 2004
Interlynx March 2002 - July 2003
Niagara Telecom July 2000 - March 2002
Moby Dark July 2000 - September 2001
Bell Canada November 1999 - July 2000
Sprint Canada December 1998 - November 1999
Skills
Firewalls, VPN, Routers, Switches, Routing, Network Design, Security, DNS, BGP, Network Engineering, WAN, OSPF, Network Architecture, Routing Protocols, Servers, Frame Relay, Juniper, IPSec, RIP, Cisco IOS, EIGRP, ASA, MPLS, Cisco Switches, Checkpoint, T1, Network Hardware, Network Devices, VoIP, Cisco, Load Balancing, VLAN, Multicast, Network Operations, LAN/WAN, CCNP, CiscoWorks, SMTP, Sun, RADIUS, PIX, QoS, Cisco Catalyst Switches, DS3, Connectivity, PPP, CCNA, Acess, ATM, VMS
Education
Fanshawe College 1988 — 1989
1 Year Diploma, Computer Programming
H.B. Beal Secondary School 1981 — 1986
OSSGD, Computer Science
Western University 1976 — 1984
Althouse College 1980 — 1981
Computer Science
London Life May 2011 - Present
GoodLife Fitness March 2011 - May 2011
GoodLife Fitness January 2008 - March 2011
Bell Canada July 2007 - January 2008
Bell Canada January 2000 - July 2007
Skills
.NET, AJAX, C#, ASP.NET MVC, Web Applications, Apache, Solution Architecture, ASP.NET, Subversion, Databases, Business Intelligence, T-SQL, CSS, Scrum, Oracle, SDLC, Agile Methodologies, Software Development, VB.NET, Visual Studio, IIS
Education
Fanshawe College
Bell Media August 2014 - Present
Bell Canada August 2004 - August 2014
Bell Canada 2002 - 2004
Bell Canada 1999 - 2002
Bell Canada 1994 - 1999
Nova Link Ltd 1992 - 1994
Skills
Customer Experience, Strategy, Telecommunications, Governance, Call Centers, Product Management, Financial Projection, Wireless, Account Management, Budgets, Sales, Coaching, Forecasting, Product Development, Management, Team Leadership, Project Management, Cross-functional Team...
Education
Queen's University 2001 — 2003
MBA, Business Management
George Brown College 1994 — 1995
Certificate in Marketing Management, Marketing
Canadian Securities Institute 1991 — 1991
Canadian Securities Course, securities
Western University 1987 — 1990
BA, Economics
Bell Canada 2010 - Present
Bell Canada 2009 - 2009
Skills
Computer Network..., Telecommunications, IP, Security, Networking, VMware, Wireless, Juniper, Troubleshooting, Cisco Technologies, Technical Support, Solaris, Linux, Telephony, MPLS, VoIP, Virtualization, Integration, DNS, Network Architecture, System Administration, Firewalls, TCP/IP, Routing, Network Security, Unix
Education
Fanshawe College 1981 — 1985
Electronics Engineering Technology
Arbonne International October 2012 - October 2014
Bell Mobility, a division of BCE November 2006 - January 2010
Bell Mobility June 2002 - October 2006
Bell Canada June 2000 - June 2002
Bell Canada April 1999 - May 2002
Bell Mobility September 1994 - April 1999
Skills
Marketing, Social Media Marketing, Wireless, Telecommunications, Product Marketing, Public Relations, Customer Experience, Cross-functional Team..., Strategy, Brand Management, Strategic Partnerships, Highly motivated..., CRM, Product Management, Advertising, Integrated Marketing, Marketing Communications, Event Planning, Marketing Strategy, Digital Marketing, Sponsorship, Direct Marketing
Education
Harvard University 2002 — 2002
School of Continuing Education, Marketing Innovative Technologies
George Brown College 1994 — 1995
Sports & Event Marketing, Sponsorships
McGill University 1988 — 1993
BA, Honours:, English, Marketing, Public Relations
Bell Canada January 2013 - Present
Bell Canada October 2006 - December 2012
Radcom May 2003 - October 2006
Bell Canada May 2004 - August 2005
University of Western Ontario September 2002 - March 2003
IBMI Preston University November 2000 - August 2001
PT Capella Medan July 2000 - August 2001
Kellogg Company September 1998 - December 1999
Skills
Software Development, Technical Architecture, Software Engineering, SOA, Systems Analysis, Integration, Software Project..., Telecommunications, TCP/IP, Agile Methodologies, VoIP, Requirements Analysis, SDLC, PMP
Education
Western University 2007 — 2009
MSc, Computer Science in Artificial Intelligence
Western University 2001 — 2005
BSc, Computer Science with Software Engineering Specialization
Fanshawe College 1997 — 1999
Diploma, Business Information System
Bell Canada January 2000 - Present
Skills
IP, Telephony, Telecommunications, Wireless, Project Delivery, Computer Network..., Team Leadership, Business Analysis
Education
Fanshawe College 1985 — 1987
Business, Accounting
McMaster University 1983 — 1984
Psychology
Bell Canada January 2002 - Present
Education
Fanshawe College 1982 — 1983
Civil Engineering Technologist, Civil Engineering
TD Bank January 2009 - Present
TD Bank 2009 - 2009
Bell Canada 2002 - 2008
Bell Nexxia 2000 - 2002
ITNS 1998 - 2000
Skills
Data Center, Network Design, Switches, Networking, TCP/IP, Network Engineering, VPN, IP, Telecommunications, QoS, Security, PMP, SDLC, Network Architecture, MPLS, VoIP, Vendor Management, Integration, Business Analysis, VMware, Routers, Project Delivery, BGP, Cisco Technologies, IT Service Management, Firewalls, Juniper, ITIL, WAN, Disaster Recovery, EIGRP, Virtualization, Network Security, Wireless
Education
York University 1994 — 1995
Master of Arts (M.A.), Economics
York University 1990 — 1994
Bachelor of Arts (B.A.), Economics
George Brown College
George Brown College
Bell Canada June 1999 - Present
IBM September 1999 - June 2000
Education
Fanshawe College 1996 — 1999
Robotics and electronic technician
Glencoe District High School
Bell Canada October 1987 - Present
Skills
Unified Communications, Telephony, Telecommunications, VoIP, Avaya, Call Centers, Wireless, IP, Network Design, SIP Trunking, MPLS, Managed Services, SIP, Switches, Cisco Call Manager, Positive Team Player, Curriculum Design, Teaching Adults, Training Needs Analysis, LAN-WAN, Customer Experience, Cisco Technologies, WAN, Routers, Learning Styles, Adult Learning..., Contact Centers, IVR, Network Architecture, Video Conferencing, Routing, Broadband, DSL, QoS, ACD, Ethernet, Telepresence, IP PBX, CTI, Avaya Technologies, Presentation Skills, Training Facilitation, Facilitation
Education
George Brown College 2011 — 2013
Instructing Adults Certificate, Adult Training and Teaching
Ryerson University
BAA, Admin & Information Mgmt
SNC Lavalin Nexacor January 2003 - Present
Bell Canada April 1995 - January 2003
Golder Associates Ltd 1989 - 1995
CRA Inc 1984 - 1990
RM Hardy & Associates Ltd 1977 - 1984
Ministry of Natural Resources 1976 - 1977
Skills
Environmental Impact..., Environmental Awareness, Groundwater, Environmental Consulting, Environmental..., Waste Management, Remediation, Waste, Water, Environmental..., Environmental...
Education
Fleming College 1973 — 1975
Diploma, Geology
Sir Sandford Fleming College of Natural Resources, Lindsay, Ontario 1973 — 1975
Geologic Technologist, Geology and Geotechnical engineering
BMO Bank of Montreal February 2015 - Present
BMO Bank of Montreal April 2013 - February 2015
BMO Financial Group April 2011 - April 2013
International Nortel Networks Users Association January 2011 - December 2012
BMO Financial Group January 2006 - April 2011
BMO Financial Group October 1999 - December 2003
Bell Canada 1986 - 1999
Skills
Contact Centers, Cisco Technologies, Project Planning, Project Management, Call Center, Telecommunications, Management, Vendor Management, Disaster Recovery, Team Leadership, Networking, Call Centers, VoIP, Data Center, IT Service Management, Unified Communications, ITIL
Education
George Brown College 1982 — 1987
ECE Diploma, Early Childhood Education Diploma
Brookfield High School, Ottawa
Bell Canada November 2009 - Present
Skills
Telecommunications, Customer Experience, Mobile Devices, Wireless, VoIP, Call Center, Telephony, Team Leadership, IP
Education
Fanshawe College
Computer Technology/Computer Systems Technology
O.L. of Loretto College
Bachelor of Science (B.Sc.), Elementary Education and Teaching
Ryerson University
Business Administration and Management, General
IBM Canada Ltd. February 2014 - Present
Bell Canada January 2013 - February 2014
Bell Canada July 2011 - January 2013
IBM Canada Ltd. January 2010 - June 2011
IBM Canada Ltd. January 2008 - December 2009
IBM Canada Ltd. January 2007 - December 2008
IBM Canada Ltd. September 2000 - December 2005
IBM Canada Ltd. May 1999 - September 2000
Skills
Data Center, Cisco Technologies, Enterprise Software, Professional Services, Storage, Management, Sales Process, Leadership, Solution Selling, Sales, Avaya, Cloud Computing, Juniper, Sales Enablement, Channel, Channel Partners, SaaS, Business Alliances, Managed Services, Account Management, Business Development, Direct Sales, Sales Operations, Pre-sales, Unified Communications, CRM, Security, Networking, IT Strategy, Telecommunications, Selling, Partner Management, Consulting, Strategic Partnerships, Complex Sales, Lead Generation, IT Service Management, Virtualization, VoIP, Vendor Management, Software Industry, Wireless
Education
ITI (Information Technology Institute) 1998 — 1999
Fundación Universidad de las Américas Puebla 1996 — 1996
University of Alberta 1992 — 1996
Commerce, International Business
Applied Electronics Ltd. July 2005 - Present
Crestron Canada 2004 - Present
CONTI Electronics Ltd. 2006 - 2009
AVW-TELAV 2001 - 2006
Bell Canada 1992 - 1996
Skills
AV, Video Conferencing, Sound, Digital Signage, Crestron, Trade Shows, Broadcast, Digital Video, Video, Live Events, Audio Engineering, Telepresence, Professional Audio, Streaming Media, Video Production
Education
Fanshawe College 1991 — 1993
Marketing, Business
Extron Academy
Audio Visual Technologies
Cogeco Cable April 2014 - Present
DRH Technologies 2011 - Present
Wireless DNA 2010 - 2011
Rogers Communications 2006 - 2010
Bell West 2003 - 2004
Bell Canada 2002 - 2003
Skills
Vendor Management, Customer Experience, Business Analysis, Management, Leadership, Project Management, UMTS, ITIL, GSM, LTE, Cellular Communications, Marketing, Process Improvement, Risk Analysis, Negotiation, Facilitation, Strategic Planning, Team Development, Demand Planning, Web Development, Cellular, WCDMA, UTMS, HSPA, GPRS, Telecommunications
Education
Ryerson University 2004 — 2012
Bachelor of Commerce, Business Technology Management (Telecom & Infrastructure) Minor: Global Management
Fanshawe College 1999 — 2002
Computer Programmer Analyst
Bell Canada January 2011 - Present
ALTEN : mandats pour France-Telecom R&D (Orange Labs) September 2007 - May 2010
aYenaCom October 2006 - 2009
Skills
Telecommunications, SIP, IP, VoIP, Linux, Integration, Unix, Mobile Devices, TCP/IP
Education
EPITECH - European Institute of Technology 2002 — 2007
Master's degree, Technologies de l'information
Bell Canada May 2011 - Present
Bell Canada May 2010 - May 2011
Bell Canada September 2008 - May 2010
Bell Canada May 2005 - September 2008
Bell Canada November 2001 - May 2005
Bell Canada December 1990 - February 1999
The Westin Bristol Place Toronto Airport August 1984 - December 1990
Skills
Telecommunications, Call Centers, Strategy, Program Management, Business Analysis, Wireless, Managed Services, Project Planning, Teamwork, Unified Communications, Management, Human Resources, Vendor Management, Customer Experience, Change Management, Team Leadership
Education
George Brown College 1992 — 1994
Hotel Management
York University - Schulich School of Business
Business
Mininstry of Transportation June 2011 - June 2014
Bell Canada January 1995 - January 2005
Bell Canada January 1995 - January 2005
Skills
Customer Service, Budgets, Microsoft Office, Microsoft Excel, Government, Customer Satisfaction, Outlook, Analysis, Policy, Management, Access, Call Centers, Telecommunications, Sales, Research, Policy Analysis, Recruiting, Process Scheduler, Team Leadership, Leadership, Vendor Management, Customer Experience, Coaching, Project Management, Team Building, Process Improvement, Account Management, Change Management, Program Management, Project Planning, Strategic Planning, Wireless, Training, Sales Management, Budget Forecasts, Budgeting, Operating Budgets, Budget Management, Budget Process, Administrative..., Administration, Office Administration, Office Management, Front Office Support, Database Administration, Government Procurement, provincial government, ministry of..., Budget Monitoring
Education
Fanshawe College
3 Year College Graduate, Business Administration / Finance / Marketing & Sales
Fanshawe College
Certificate Achieved toward CHRP, Recruitment and Selection
Fanshawe College
Certificate Achield - toward CHRP, Organizational Behaviour
Bell Canada August 2009 - Present
Bell Canada January 2005 - August 2009
Education
York University - Schulich School of Business 2003 — 2004
Masters Certificate, Business Analyst
Fleming College 1998 — 1999
Post Grad Diploma, GIS Application Specialist
Nipissing University 1993 — 1998
Bachelor of Science, Physical Geography
Investors Group December 2008 - Present
Bell Canada June 1981 - January 2008
Skills
Investments, Strategic Financial..., Retirement Planning, Life Insurance, Tax, Risk Management, Mortgage Lending, Underwriting, Small Business, Financial Planners, Estate Planning, Business Planning, Insurance, Analysis, Financial Services, CRM, New Business Development, Retirement, Long-term Care, Wealth Management, Coaching, Time Management, Fixed Annuities, Disability Insurance, Mutual Funds, Finance, Personal Finance, Business Strategy, Sales, Leadership, Wealth, Investment Advisory, Critical Illness, Financial Planning
Education
Fanshawe College 1978 — 1980
Business
J.L. Forster Collegiate Institute, Windsor, ON 1972 — 1975
SRM Enterprises 2011 - Present
Bell Canada May 1980 - June 2009
Ontario Power Generation 1973 - 1976
Skills
MPLS, IP, WAN, Juniper, Telecommunications, LAN-WAN, BGP, VoIP, Call Centers
Education
George Brown College 1971 — 1973
Electrical Technician
Solidif Inc April 2009 - July 2009
IBM Canada Ltd. June 2007 - December 2008
Bell Canada June 1988 - March 2007
Education
George Brown College 1973 — 1976
Office Administration
Unity Telecom May 2012 - Present
Eclipse Technology Solutions Inc. April 2009 - May 2012
TA Networks September 2006 - April 2009
TELUS September 2000 - January 2006
GT Group Telecom October 1999 - September 2000
Tele-e Connect Systems June 1998 - August 1999
American Digital Switching Inc. August 1997 - June 1998
Bell Canada January 1990 - August 1997
Skills
Avaya, Call Center, VoIP, Wireless, Account Management, Sales Management, New Business Development, Cisco, Negotiation, Channel Management, Managed Services, Contract Negotiations, Integration, Strategic Planning, Telecommunications, Unified Communications, Team Building, Contract Negotiation, Cisco Technologies, MPLS, Telephony, IP, Solution Selling, SIP, IVR, Call Centers, SIP Trunking, WAN, Professional Services, LAN-WAN, Direct Sales, CTI, Network Design, Ethernet, Switches, T1, Video Conferencing, Channel Partners, Avaya Technologies
Education
Fanshawe College 1982 — 1986
Diploma in Biology and Chemical Technology, Biology, Chemistry
Lafarge Canada Inc April 2012 - Present
Lafarge Canada Inc. February 2002 - August 2012
Lafarge Canada Inc. 2000 - 2002
Spragge Slag Cement Plant Lafarge Canada Inc. 1994 - 1997
Placer Dome Mines 1988 - 1994
Falconbridge Mines, Kidd Creek Mine 1981 - 1988
Bell Canada 1979 - 1981
Skills
Safety Management..., Construction, Change Management, Customer Service, Accident Investigation, Supply Chain Management, Logistics, Continuous Improvement, Factory, Mining, Management, Manufacturing, Project Planning, Procurement, Occupational Health, Operations Management
Education
Ferriby Marine 2008 — 2008
IRCA ISO ISM Lead Auditor Training Course, Auditing
Fanshawe College
Industrial Management Certificate Programe
Lockerby Composite High School, Sudbury, Ontario
Ontario Colleges
Common Core Hard Rock Mining Skills
Ontario Colleges
Mine Rescue
Bell Business Markets 2007 - Present
Bell Canada 2007 - Present
Skills
Cisco Call Manager, Call Routing, Contact Centers, IVR, VoIP, Telephony, WAN, IP, QoS, Routers, Switches, Routing, Telecommunications, Avaya, Integration, TCP/IP, LAN-WAN, Troubleshooting, Cisco Technologies, Network Architecture, Unified Communications, Service Delivery, Genesys, System Deployment, CTI, SIP, CCNA, CCNP, Call Centers, VPN
Education
George Brown College 1999 — 2001
Information Technology, Computer/Information Technology Administration and Management
University of Chittagong
Bachelor's degree, Business Administration and Management, General
IntelliCog October 2011 - Present
R&R Consulting Services LLC April 1992 - Present
Specpro Technical Services July 2008 - September 2011
Trinity Millennium Group Inc October 2006 - March 2008
TransData Systems Inc May 1998 - September 2001
Logan Britton November 1996 - May 1998
Arco Alaska Inc November 1987 - December 1991
TCC Inc June 1983 - November 1987
Bell Canada April 1980 - June 1983
Bell Canada December 1974 - April 1980
Skills
Data Warehousing, Databases, Telecommunications, Healthcare, Engineering, Integration, Program Management, Architecture, Business Analysis, Deployment, Software Development, SOA, Business Intelligence, Analysis, Database Design, Planning, ERP, Data Analysis, Modeling, Government, ETL, HIPAA, IT Management, Process Engineering, Enterprise Software, Network Design, Data Migration, SDLC, Project Planning, Troubleshooting, Data Center, Requirements Analysis, Oracle, Data Modeling, Information Technology, DB2, Data Integration, IT Strategy, PMP, SQL, Enterprise Architecture, Software Documentation, Unix, Disaster Recovery, Visio, Systems Analysis, SharePoint, Data Management, Master Data Management, Requirements Gathering
Education
Friedrich-Alexander-Universität Erlangen-Nürnberg 2008 — 2010
Dr.-Ing, Engineering Science
University of California, Berkeley 2008 — 2010
Doctor of Philosophy (Ph.D.), Computer Science
Imperial College London 1995 — 1996
MSc, Information Systems & Management
University of Alaska Fairbanks 1989 — 1991
Computer Science (graduate courses)
Excelsior College 1985 — 1987
BS, Comp.Sci., Literature, History
Louisa County High School 1960 — 1964
Diploma, Academic, A
Bell Canada March 2005 - Present
Bell Canada July 2001 - March 2005
CNC Global Consulting May 2001 - July 2001
Nortel Networks January 2000 - April 2001
Toyota Canada Inc. October 1997 - December 2000
Rogers Communications Inc. June 1996 - September 1997
Epson Canada Inc. May 1994 - May 1996
Skills
Telecommunications, Blackberry, Unified Communications, Call Centers, Cross-functional Team..., Customer Experience, Process Improvement, Coaching, Operations Management, Team Leadership, Customer Service, Call Center, Wireless, Budgets, Management, Vendor Management, Computer Network..., Service Delivery, Telephony, Managed Services, VoIP, Mobile Devices, IP, MPLS
Education
George Brown College 1991 — 1993
Diploma, Business Management
George Brown College 1991 — 1993
Diploma, Culinary Arts
Lions Demolition January 2006 - Present
Bell Canada 2000 - 2002
Bell Canada 2000 - 2002
Bell Canada 1998 - 2002
Bell Canada 1998 - 2002
Education
Fleming College 1999 — 2000
GIS
Lakehead University 1995 — 1997
Forestry
Courtice Secondary
deRuiter Energy Evaluations 2013 - Present
BuyWise Consulting Inc. February 2009 - September 2012
Mactel Communications Inc April 1998 - October 2008
Bell Canada July 1981 - July 1995
Skills
Sustainability, Customer Service, Construction, Strategic Planning, Project Management, Public Speaking, Negotiation, Energy Efficiency, Budgets, Green Building, Residential Homes, Contract Negotiation, Project Planning, Construction Management, AutoCAD
Education
Fanshawe College 1979 — 1981
Architectural Technicion
Listowel District High School 1974 — 1979
Bell Canada May 1987 - Present
Skills
VoIP, Telecommunications, Wireless, IP, Customer Experience, Managed Services, Unified Communications, Telephony, Team Leadership, Troubleshooting, Mobile Devices, Integration, TCP/IP, HDSL, IPTV, Network Design
Education
George Brown College 1985 — 1987
Electronics Technician Degree, Industrial Electronics Technology/Technician
Sheridan College
LAN Networking Certificate, Local Area Networking
Bell Canada Various PositionsBell CanadaMay 1981 - Present
Skills
SAP, Microsoft Office 2007, Internal Bell Systems
Education
Fanshawe College 1979 — 1981
Executive Secretarial Diploma, Business
Ingersoll District Collegiate Institute 1974 — 1979
High School Diploma
YRDSB Admin. AssistantBell CanadaOctober 2000 - 2011
Bell Canada 1978 - 2011
Bell Canada 1992 - 2000
Bell Canada 1978 - 1992
George Brown College 1976 - 1978
Skills
Call Centers, Leadership, Team Leadership, Human Resources, Customer Service, Project Management, SAP, Microsoft Office, Management, Customer Experience, Telecommunications, Administrative..., Project Planning, Lotus Notes, Networking, Business Analysis, Teamwork, Vendor Management, Customer Satisfaction
Education
George Brown College 1974 — 1976
Diploma, Administrative Secretarial Science
Ryerson University
•Certificate Courses in Accounting
Seneca College of Applied Arts and Technology
•Credit Course in Microsoft Office Suite
York University
•Certificate Courses -Intro to Computer Science and COBOL
Bell Canada May 2001 - Present
Bell Canada Residential Services July 1997 - May 2001
Bowes Publishing September 1995 - February 1996
Skills
ITIL, Management, Telecommunications
Education
Fanshawe College 1993 — 1995
Business, Marketing
Loyalist College
ITIL - Version 3, ITIL Certification
Pink Elephant
ITIL Practitioner Certificate, ITIL Certification
Bell Canada Business Billing ServiceBell Business MarketsMay 1974 - July 2003
Education
George Brown College 1972 — 1974
Business Administration and Management, General, 12
Fair Games 2002 - Present
Bell Canada 1989 - 1995
Education
Fanshawe College