Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bell Canada Salaries. You can even request information on how much does Bell Canada pay if you want to. Learn about salaries, pros and cons of working for Bell Canada directly from the past employees.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Desjardins March 2013 - Present
Desjardins October 2011 - March 2013
Bell Canada December 2007 - June 2011
Bell Canada April 2005 - December 2007
Bell Mobility April 2003 - April 2005
Education
UQAM 2011 — 2013
MBA pour cadres (EMBA)
Université de Montréal - HEC Montréal
B. Gest
Aplustransition June 2015 - Present
FXinnovation March 2015 - Present
Tec N'eau Lignes July 2009 - Present
FXinnovation September 2014 - March 2015
Groupe Conseil OSI April 2014 - July 2014
Cortex Genie Humain March 2012 - December 2013
BackCheck July 2010 - March 2012
BackCheck October 2009 - July 2010
Revenu Québec May 2008 - March 2009
Bell Canada October 2007 - December 2007
Skills
Gestion du Changement, Formation, Leadership, Adaptabilité, Sens de l'initiative, Communications et..., Able To Multi-task, Autonomie, Bon sens du jugement, Bonne capacité d'analyse, Travail sous pression, Souci du détail, Débrouillardise, MS Office Suite, Windows, Apple Macintosh, Simple Comptable, Change Management, Training, Lotus Notes, SharePoint, PowerPoint, Microsoft Excel, Microsoft Word, WebEx, Microsoft Visio, Production d'outils..., Microsoft Office
Education
Aplustransition 2015 — 2015
Formation Experts en Gestion du Changement
Université de Montréal - HEC Montréal 2010 — 2014
Certificat, Leadership organisationnel
2007 — 2010
B.A., Industrial Relations
Champlain St. Lawrence College 2005 — 2007
DEC, Profil Commerce
Seminaire Ste-Marie 2000 — 2005
DES, Diplome d'Etudes Internationales
ViascanQdata March 2013 - Present
Bath Fitter August 2012 - January 2013
TC Transcontinental Printing (formerly Quebecor World) April 2010 - July 2012
TC Transcontinental Printing (formerly Quebecor World) May 2008 - April 2010
Bombardier Aerospace April 2007 - May 2008
Areva Resources Canada Inc March 2007 - April 2007
Air Canada Technical Services July 2006 - March 2007
Bell Canada March 2005 - June 2006
FLS Transportation Services, Inc. January 2005 - March 2005
Importcom Distribution Inc. / Importcom Inc. March 2004 - November 2004
Skills
Problem Solving, Process Improvement, Résolution de problèmes, Optimisation de..., Strategic Planning, Financial Accounting, Cost Accounting, Accounts Payable, Financial Reporting, Gestion Stratégique, Analyse financière, Amélioration continue, Prix de revient, Excel Pivot, Financial Analysis, Excel vlookup, Excel models, Navision, SAP ERP, Accounting, Variance Analysis, Finance, Amélioration des..., Calcul des coûts, Reporting financier, Comptabilité
Education
Université du Québec à Montréal 2001 — 2005
CPA,CMA-MBA, Administration des affaires
HEC Montréal 1989 — 2000
Baccalauréat, Gestion comptables des organisations
Talent Acquisition BMO Financial Group December 2012 - Present
Talent Acquisition BMO Financial Group December 2010 - December 2012
Ville de Laval December 2008 - October 2009
Bell Canada March 1995 - December 2008
Skills
Talent Acquisition, Recruiting, Customer Satisfaction, Long-term Customer..., Coaching, Talent Management, Performance Management, Employee Engagement, HR Consulting, Employee Relations, Technical Recruiting, Human Resources, Executive Search, Onboarding, Sourcing, Succession Planning, Employer Branding, Campus, Retail Banking, Commercial Banking
Education
Université de Montréal - HEC Montréal 1995 — 1999
HR
HEC Montréal
Les Fromages Saputo August 2003 - Present
La Brasserie Molson September 2001 - November 2002
Bell Canada June 1995 - June 2001
Sterling Drug 1990 - 1995
Skills
Marketing Strategy, Customer Insight, Negotiation, Strategic Planning, Retail, Business Strategy, Marketing Management, Marketing Communications, New Business Development, Marketing Research, Brand Management, Team Leadership
Education
HEC Montréal
Sherpa RTLS Solutions VP - Group Strategy ImplementationAdvanced Inflight AllianceMay 2012 - May 2014
Spafax August 2011 - May 2012
DTI Software May 1998 - March 2011
DTI Software May 1998 - January 2005
Bell Canada 1996 - 1998
Skills
Business Development, Aerospace, Business Strategy, CRM, E-commerce, Integration, Strategy, Product Management, Project Planning, Team Leadership, Digital Media
Education
HEC Montréal 1990 — 1992
M.Sc, Applied Economics
HEC Montréal 1987 — 1990
B.A.A, Finance & International Business
Vidéotron August 2013 - Present
Vidéotron Service Affaires June 2012 - August 2013
Vidéotron Service Affaires April 2007 - June 2012
Bell Canada April 2006 - April 2007
Bell Canada April 2005 - April 2006
Bell Canada November 2004 - May 2005
Bell Mobility November 2002 - November 2004
Bell Mobility October 2002 - August 2003
Skills
Team Management, Leadership, Project Management, Telecommunications, Call Center, Customer Experience, Team Leadership, Wireless, VoIP, Business Analysis, IP, Integration, Product Management, MPLS, Call Centers, Vendor Management, Mobile Devices, Ethernet, Unified Communications, Business Development, Technical Support, 3G, TCP/IP, Telephony, Contact Centers, VAS, GSM, SIP, Avaya, Network Design, Pre-sales, Managed Services, Quality Assurance, WAN, QoS, Workforce Management, Cisco Technologies, Network Architecture, Routing
Education
Université de Montréal - HEC Montréal
Management, Information Systems & Business Analysis, International Business
UQAM 2011 — 2011
Computer Programming
McGill University
Human Resources Management, Project Management
Travaux de plume April 2008 - Present
Bell Canada 1990 - 2000
Bell Canada 1990 - 2000
Skills
Copywriting, French, Web Content, Translation, Project Management, Marketing Communications, Français, Planification..., Concepteur-rédacteur, Communication marketing, Marketing, Réseaux sociaux, Gestion de projet, Marketing social
Education
1980 — 1995
Publicité, marketing et administration
Université de Montréal 1965 — 1969
Baccalauréat ès arts
Vidéotron September 2015 - Present
Vidéotron August 2014 - Present
Bell Mobilité September 2011 - April 2013
Bell Mobilité April 2011 - November 2011
Bell Canada 2006 - 2011
Bell Canada 2004 - 2006
Bell Mobilité 2001 - 2004
Skills
Call Centers, Telecommunications, Customer Experience, Team Leadership, Vendor Management, Wireless, Team Management, Change Management, Workforce Management, Contact Centers, Performance Management, Coaching, Process Improvement, Outsourcing, Customer Satisfaction, Training, Recruiting, Analytics, Staffing Services, Training Delivery, Leadership d'équipe, Télécommunications, Gestion d'équipe, Expérience client, Centres d'appel, Amélioration des...
Education
HEC Montréal
Gestion de projets
DDI
Techniques d’entrevues, Sélection Ciblée
Nita Labeling Equipment December 2002 - Present
Nexxlink April 2001 - October 2002
Bell Canada January 1999 - December 2000
Skills
New Business Development, Sales Management, Marketing Strategy, Negotiation, Strategic Planning, Product Development, Team Building, Account Management, Customer Service, Marketing, Manufacturing, Budget, Business Strategy, Business Development, Key Account Management, B2B, Cross-functional Team..., Leadership, Solution Selling, Product Management, Business Planning, Product Marketing
Education
HEC Montréal 1986 — 1990
Bachelor's Degree, Finance and Marketing
Shire July 2015 - Present
Shire Pharmaceuticals May 2013 - July 2015
Shire Pharmaceuticals September 2011 - May 2013
Abbott June 2009 - September 2011
Paladin Labs January 2006 - June 2009
Aeroplan December 2003 - January 2006
Bell Canada October 2001 - September 2003
Optima, Analyse de Marché February 2000 - September 2001
Caisse de dépôt et placement du Québec May 1999 - February 2000
Skills
Segmentation, Product Launches, Budgeting, Database Marketing, Market Planning, Marketing Strategy, Strategic Planning, Pharmaceuticals, Product Management, Pharmaceutical Industry, Product Launch, Pharmaceutical Sales, Cross-functional Team..., Product Marketing, Marketing, Marketing Communications, Strategy, Strategic Marketing, Global Marketing, Gastroenterology, Market Analysis
Education
McGill University 2005 — 2008
MBA
HEC Montréal 1996 — 1999
BBA
Yellow Pages / Pages Jaunes – Canada May 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada December 2012 - Present
Tac Tic Direct May 2010 - December 2012
Self Employed October 2008 - June 2010
Distributel June 2009 - October 2009
Bell Canada July 2006 - December 2008
BEAC June 2004 - August 2004
Skills
Community Management, Online Marketing, Marketing Strategy, Web Project Management, Wordpress, Google Analytics, Adobe Creative Suite, Social Media, WordPress, Social Media Marketing, Product Management, Blogging, Account Management, Advertising, Analytics, Brand Development, Business Strategy, Corporate Communications, Data Analysis, Digital Marketing, Digital Media, Digital Strategy, Direct Marketing, E-commerce, Email Marketing, Fundraising, Google Adwords, International Business, Management, Market Research, Marketing, Marketing Communications, Marketing Management, Marketing Research, Mobile Marketing, Multi-channel Marketing, Online Advertising, Project Management, Public Relations, Strategy
Education
McGill University 2012 — 2013
Graduate Certificate
Université de Montréal - HEC Montréal 2007 — 2009
Master Degree
Université de Montréal - HEC Montréal 2003 — 2006
BBA
Tecnológico de Monterrey 2005 — 2005
Exchange Program
Lycée Alfred Kastler 2001 — 2003
Classes préparatoires aux Grandes écoles de Commerce - Equivalent to an Undergraduate Diploma
Intact Financial Corporation April 2011 - Present
Bell Canada September 1980 - September 2011
Education
1975 — 1982
BAA, Accounting
Aegis Global April 2015 - Present
Gexel Telecommunications July 2012 - March 2015
Stellar March 2010 - July 2012
Bell Canada September 2004 - February 2010
Bell Canada January 1999 - September 2004
Skills
Telecommunications, Outbound, Inbound, Call Center, Telemarketing, Customer Experience, Call Centers, Outsourcing, Business Development, Account Management, Networking, Inbound Marketing, Leadership, Sales Operations, Team Leadership, Unified Communications, Sales, Management, Customer Satisfaction, Contact Centers, Sales Management, Operations Management, Solution Selling
Education
HEC Montréal 1986 — 1988
Marketing
Bell Canada September 2009 - March 2010
CDPQ August 2008 - July 2009
Microcell Telecom (FIDO) January 2001 - February 2005
Microcell Telecom (FIDO) July 1995 - December 2000
Skills
Corporate Communications, Marketing Communications, Public Relations, Media Relations, Strategic Communications, Telecommunications, Internal Communications, Strategic Planning, Crisis Management, Writing, Project Management, Strategy, Financial communications
Education
HEC Montréal 1987 — 1990
Université Laval 1980 — 1983
Bell Canada December 2007 - May 2009
Bell Canada 2005 - 2006
Bell Business Solutions 2003 - 2005
Bell Canada 2002 - 2003
Bell Canada 2002 - 2002
Bell Canada 1999 - 2002
Bell Canada 1997 - 1999
Skills
•Leadership..., • Évaluer les processus..., Management, PMP, Telecommunications, Leadership, PMO, Project Portfolio..., Project Management, Visio, ITIL, Change Management, Team Management, Gestion de projet, Télécommunications, Gestion de portefeuille..., Leadership d'équipe, Analyste commercial, Gestion d'équipe, Sans fil, VoIP, Intégration
Education
PMI Institute 2006 — 2009
PMP, Gestion de Projet
1992 — 1994
Certificat, Gestion d'entreprise
Collège Jean de Brébeuf 1985 — 1987
dec
collège Stanislas - Montréal 1973 — 1982
GIT Portes et Fenêtre August 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada October 2001 - December 2014
Bell Canada November 1999 - October 2001
Bell Canada January 1995 - October 1999
Bell Canada December 1992 - December 1994
Skills
ad word, leadership, B2B, B2C, SEO, SEM, Coaching, Search engine marketing, consultative selling, Sales plan, Competitive Analysis, Major Accounts, Performance Management, Hiring skill, Client Relationship..., New Business Development, Market segmentation, Mentoring, Advertising, Multidisciplinary team..., Team Oriented
Education
HEC Montréal
Cerificat Marketing
Groupe Investors September 2012 - Present
Groupe Investors September 2007 - Present
Groupe Reso International Corp. 2012 - 2013
Bell Canada October 1987 - May 2007
Skills
Marketing, Finance, Strategic Financial..., Business Strategy, Strategic Planning, Coaching, Marketing Strategy, Team Leadership, Team Management, Entrepreneurship, Marketing Communications, Investments, Business Analysis, Financial Analysis, Management, Leadership
Education
Université de Montréal - HEC Montréal 1991 — 1994
MBA
1985 — 1988
Bacc., Informatique de gestion
Apple Retail April 2012 - Present
Apple Retail November 2011 - April 2012
Bell Canada August 2007 - February 2011
Bell Canada July 2004 - July 2007
Bell Canada August 2000 - July 2004
Bell Canada August 1995 - 2000
Forzani Group September 1988 - July 1995
Skills
Quality Assurance, Customer Relations, Telecommunications, Call Center, Customer Experience, Coaching, Marketing Communications, Strategic Planning, Product Management, Online Marketing, Business Strategy, Negotiation, Marketing Strategy, Product Marketing, Team Management, Sales Management, Customer Service, Product Development, Forecasting, Social Media, Contact Centre, Change Management, Operations Management, Customer Satisfaction, Team Leadership, Retail, Sales Support, Communicator, Teamwork, Analysis, Team Building, Administration, Call Centers, Leadership, Sales Manager, Management, Sales, Marketing, Cross-functional Team..., Sales Operations
Education
HEC Montréal 1989 — 1990
not completed, Enterprise management
Bell Canada April 2005 - Present
Skills
Telecommunications, Call Center, Team Management, Customer Experience, Project Management, Call Centers, Customer Satisfaction, Mobile Devices, Vendor Management, Team Leadership, Customer Retention, Management, VoIP, Program Management, Change Management, Business Analysis, Microsoft Office, Microsoft Excel
Education
HEC Montreal 2006 — 2008
Gestion de projets
Université de Montréal 2001 — 2005
Bachelor, Informatique appliquée
Expertech July 2010 - Present
Bell Canada December 1998 - July 2010
Bell Canada 1988 - December 1998
Ingram & Bell 1983 - 1988
Skills
Performance Management, Workforce Planning, Employee Relations, Employee Engagement, Talent Management, Team Leadership, Human Resources, Deferred Compensation, Management, Internal Communications, Team Management, Telecommunications, Vendor Management, Leadership, Coaching, Change Management
Education
Groupe de discussion de l'Ordre 2012 — 2012
HEC Montréal 1979 — 1981
BAA, Human Resources
Fondation des Maladies Mentales March 2013 - June 2014
Adecco November 2011 - February 2013
Elisphere November 2006 - November 2011
Université du Québec à Montréal January 2011 - August 2011
ITHQ, Montreal - Canada January 2011 - May 2011
Skyline Montreal 2010 - 2011
DOD Québec 2008 - 2011
Computershare March 2008 - April 2009
Colin Newhouse & associés January 2004 - March 2007
Bell Canada 2001 - 2002
Skills
DES, Coaching, Management Consulting, Management, Change Management, Organizational..., Recruiting, Marketing, Training, Leadership, Human Resources, Développement..., Recrutement, Consulting en management, Ressources humaines, Formation
Education
Université du Québec à Montréal 2005 — 2009
MBA, Management Consulting
École coaching de gestion 2007 — 2008
Accréditation en coaching de gestion, Gestion
HEC Montréal 2002 — 2003
DESS, e-commerce
Université du Québec à Montréal 1997 — 2000
Baccalauréat, Communications - relations publiques
Collège Édouard Montpetit 1991 — 1994
DEC, Marketing
Morneau Shepell Inc. April 2011 - Present
Genome Quebec November 2007 - June 2011
Glaxo SmithKline Inc. October 1996 - April 2007
EnGlobe Corp. 2007 - 2007
Bell Canada September 1995 - October 1996
Campbell Soup Company January 1990 - September 1995
Skills
Mergers, Forecasting, Leadership, Mergers & Acquisitions, Finance, Strategy, Strategic Planning, Governance, Strategic Financial...
Education
HEC Montréal 1980 — 1983
HEC Montreal January 2009 - Present
Les Consultants JLG 2008 - 2009
Bell Canada 1979 - 2008
Bell Business Solutions 1999 - 2003
Bell Canada / Phone Power 1979 - 1996
Education
HEC Montréal
BAA, Business Administration
Université de Sherbrooke
MBA Executif
Bell November 2014 - Present
Bell Mobility August 2011 - Present
Dermalogica Canada May 2011 - August 2011
Bell Mobility January 2010 - May 2011
Bell Mobility April 2009 - May 2011
Jacky De Backer CFP 2007 - 2009
Bell Canada 2006 - 2007
MSDS Solutions January 2006 - October 2006
Skills
Telecommunications, Team Management, Business Analysis, Call Center, Retail, Customer Experience, Marketing, Customer Service, Change Management, Business Process..., Budget, Project Management, Process Improvement, Coaching, Business Development, Leadership d'équipe, Management, Appareils mobiles, Sans fil, Vente
Education
Information Mapping Canada 2011 — 2011
Business Information Mapping
Université de Montréal - HEC Montréal 2009 — 2011
Certificat/Certificate
Université de Montréal - HEC Montréal 2007 — 2009
Certificat/Certificate
Caisse Desjardins du Quartier-Latin de Montréal March 2008 - Present
Caisse Desjardins du Quartier-Latin de Montréal August 2006 - February 2008
Bell Canada May 1977 - December 2004
University of Neuchâtel 1975 - 1976
Skills
Banking, Portfolio Management, Economics, Business Strategy, Corporate Finance, Investments, Risk Management, Financial Analysis, Financial Risk, Business Analysis
Education
Institut Québécois de Planification Financière (IQPF) 2006 — 2006
F. Pl., Integrated Personnal Financial Planning
HEC Montréal 2005 — 2005
Certificate, Personnal Financial Planning
HEC Montréal 1994 — 1996
MBA, Marketing
1972 — 1976
Licence ès sciences économiques, Economics sciences and business management
Videotron September 2011 - Present
ROCHE ltée, Groupe-conseil December 2008 - September 2011
Bell Canada November 2007 - August 2008
Bell Canada March 1998 - October 2007
Bell Canada March 1996 - March 1998
Bell Canada January 1994 - March 1996
BCE Telecom International August 1992 - December 1993
Bell Canada & Bell Canada International June 1982 - August 1992
Skills
Ethernet, IP, Management, Network Administration, Network Architecture, Network Design, Networking, Process Improvement, Project Planning, Routing, Switches, Telecommunications, VoIP
Education
HEC Montréal 2007 — 2008
Post Graduate
McGill University 1982 — 1984
Post Graduate
Université de Montréal - Ecole polytechnique de Montréal 1978 — 1982
Bachelor
Bell January 2013 - Present
Bell Canada April 2008 - December 2012
TELEPERFORMANCE CANADA August 2007 - April 2008
Mutuelle Nationale de l’Enseignement de Tunisie August 2003 - May 2007
Société SEM Stone June 2003 - July 2003
Société Tunisienne de Télémarketing S.T.T October 2002 - May 2003
Société de Promotion Immobilière & Commerciale S.P.R.I.C July 2001 - August 2002
Skills
ventes, SAP, finance, RUP, BPMN, Siebel, Business Process, COBIT, Analyste commercial, Intégration, Télécommunications, ITIL, Informatique..., Gestion de projet, Management, Gestion d'équipe, Change Management, SQL, Service client
Education
Université de Montréal - HEC Montréal 2009 — 2011
certificat, gestion des affaires électroniques
École Supérieure de Commerce de Tunis 1997 — 2002
B.A.A, études supérieures commerciales
Bombardier Transportation January 2015 - Present
Bombardier Transportation April 2013 - December 2014
Bombardier Transportation November 2012 - March 2013
Bombardier Transportation September 2011 - November 2012
Bombardier Transportation June 2010 - September 2011
Groupe Dynamite May 2009 - February 2010
Bell Canada September 2006 - April 2008
Bell Canada September 2004 - October 2005
Bell Canada October 2003 - September 2004
Bell Canada February 2001 - September 2003
Skills
Human Resources, Performance Management, Talent Acquisition, Change Management, Recruiting, HRIS, Global Mobility, Compensation & Benefits...
Education
2008 — 2010
M.Sc., Gestion des Ressources Humaines
1987 — 1990
B.A.A., Gestion des Ressources Humaines
Groupe Finaction October 2009 - Present
Videotron 2007 - October 2009
Bell Canada 2001 - 2007
Skills
Marketing Communications, Marketing Strategy, Marketing, Strategy, Coaching, Web Development, Customer Experience, Product Management, Product Marketing, B2B, Telecommunications, Marketing Management, Business Strategy, Team Leadership, Strategic Financial..., Financial Analysis, Customer Service, Project Management, Stratégie marketing, Télécommunications, Communication marketing, Leadership d'équipe, Stratégie, Responsable produit, Stratégie de..., Gestion de projet, Stratégie commerciale, BtoB
Education
Université de Montréal - HEC Montréal
Bachelor of Business Administration (BBA)
Autorité des Marchés Financiers
Permis en assurance de personnes
Ministère de la santé et des services sociaux October 2014 - Present
CHU Sainte-Justine September 2013 - October 2014
CGI April 2012 - September 2013
Orckestra Conseil Inc. May 2011 - April 2012
DMR, une division de Fujitsu Conseil (Canada) inc. February 2011 - May 2011
Bell Canada August 2010 - February 2011
Ventrol July 2007 - July 2010
Canadian Forces June 2006 - June 2007
Alogia communication January 2001 - February 2003
Skills
MCTS, ASP.NET, C#, SQL Server, SQL, SSIS, Visual Studio Team..., Visual Studio, ASP, .NET, CSS Javascript, DTS, HTML 5, HTML, XML, VB.NET, Base de données, JavaScript, IIS, TFS, Services web
Education
2008 — 2011
Certificat, Certificat en gestion des affaires électroniques
Université de Montréal 2001 — 2004
Certificat, Infromatique Appliqué
academie internationale du design 2001 — 2002
AEC, Desing Multimedia Numerique
Bell Canada March 2005 - Present
Bell Canada 2009 - 2011
Skills
Expérience client, Centres d'appel, Customer Experience, Leadership d'équipe, Gestion d'équipe, Team Leadership, Télécommunications, Change Management
Education
1998 — 2001
Bachlor Degree-Adm, Communication, MKT, Gestion d'entreprises
Recherche emploi en Télécommunications April 2013 - Present
Bell Canada May 2009 - April 2013
Alpha Umi Solutions July 1996 - April 2009
CF Telecom 1994 - 1996
Optinet Telecommunications 1990 - 1994
Alcan 1988 - 1990
Bell Canada 1976 - 1987
Skills
IP, Telecommunications, Business Intelligence, Wireless, VoIP, Unified Communications, Solution Architecture, Management, Network Architecture, Telephony, Mobile Devices, Product Management, Solution Selling, Networking, Project Planning, Managed Services
Education
HEC Montréal 1979 — 1982
DSA, Administration
Université de Montréal - Ecole polytechnique de Montréal 1971 — 1975
Bachelor in Engineering
Bell May 2015 - Present
Bell Canada July 2008 - Present
Bell January 2014 - May 2015
Bell Canada March 2005 - July 2008
Bell December 2002 - July 2005
Bell January 2000 - December 2002
Bell April 1999 - January 2000
Bell April 1997 - April 1999
Skills
Strategic Leadership, Team Motivator, Mentoring, Sales Management, Strategic Planning, Telemarketing, Dialers, Reports, Coaching, Leadership Development, Key Performance..., Languages, Rewards, Internal Communications, Training Delivery, Sales Operations, Process Improvement, Small Business, Performance Management, Team Leadership, Telecommunications, Contact Centers, Customer Experience, Call Center, Sales, Call Centers, Customer Satisfaction, Account Management, Training, Operations Management, Workforce Management, Leadership, Business Process, Customer Retention, Unified Communications, Management, Wireless, Sales Manager
Education
Université de Montréal - HEC Montréal 2005 — 2006
AJM international March 2013 - Present
Spector & Co September 2009 - January 2013
Computershare September 2008 - June 2009
Nordia October 2007 - August 2008
Cablage Expert 2005 - 2007
Bell Canada July 2004 - July 2005
Bell Canada March 2004 - July 2004
Bell Canada October 2003 - March 2004
Bell Canada March 2000 - October 2003
SAQ 1997 - 2000
Skills
Call Center, Leadership, Customer Experience, Telecommunications, Team Leadership, Account Management, Customer Service, Sales, Customer Satisfaction, Vendor Management, Team Management, Workforce Management, Sales Management, Team Building, Change Management, VoIP, Call Centers, Customer Retention, Trade Shows, Product Marketing, New Business Development, Marketing Strategy, Marketing
Education
HEC Montréal 2009 — 2013
certificate, Project Management
Disney Institute 1 day seminar 2011 — 2011
CEGEP - John Abbott College 1995 — 1997
DEC, Administration
College Charlemagne Inc 1990 — 1995
high school diploma, general
Bell Canada March 2012 - Present
Université de Montréal September 2010 - November 2011
Meditelecom. Filiale du groupe France Télécom. October 2006 - December 2009
Education
HEC Montréal 2015 — 2016
Microprogramme en intelligence d'affaires, Business intelligence
Université de Montréal - HEC Montréal 2010 — 2011
M.Sc, Management, 3.83/4.3
Université du Québec à Trois-Rivières 2008 — 2010
Maîtrise en administration des affaires (MBA)
Ecole Nationale de Commerce et de Gestion - Settat 2002 — 2006
Baccalauréat en administration des affaires, Marketing
ALITHYA February 2015 - Present
TELUS September 2013 - February 2015
TELUS June 2008 - September 2013
CAE 2007 - 2008
Bell Canada 2004 - 2006
Bell Canada 2000 - 2004
CGI 1999 - 2000
Bell Sygma 1997 - 1999
Skills
Auditing, Gestion de projets, Team Management, Integration, Business Analysis, Telecommunications, Team Leadership, Project Management, PMP, Business Process, Software Project...
Education
Project Management Institute (PMI) 2013 — 2013
PMP, Gestion de projets en technologies de l'information, PMP
Certificat, Ressources Humaines
Solutions Eco-Fitt inc. February 2011 - Present
Brand Momentum Inc. September 2012 - July 2014
Locus Strategies inc. September 2010 - September 2012
Attitude Marketing October 2010 - March 2011
Organik Santé Corporative September 2010 - October 2010
Thaï Box Montreal November 2009 - June 2010
MediSolution May 2009 - August 2009
Videotron March 2008 - September 2008
Fédération des caisses Desjardins du Québec March 2006 - September 2007
Bell Canada April 2001 - April 2005
Skills
Gestion de projet, Planification...
Education
2002 — 2007
Maîtrise
Université de Montréal - HEC Montréal 1989 — 1994
Collège de l'Assomption 1987 — 1989
DEC
TELUS October 2011 - Present
Bell Canada December 2006 - 2011
Hellenic Community of Montreal June 2008 - July 2010
Bell Mobility March 2005 - December 2006
Bell Mobility January 2004 - March 2005
Bell Mobility January 2003 - January 2004
Bell Mobility May 2002 - January 2003
Provente.com March 2002 - April 2002
Skills
Sales, Telecommunications, Forecasting, Team Leadership, Customer Experience, Strategic Planning, Analytics, Department Budgeting, Strategy, Leadership, Coaching, Direct Marketing, Marketing Management, Call Centers, Selling, Marketing, Management
Education
HEC Montréal 1999 — 2002
Bachelor of Business Administration, Management, Marketing
Marianopolis College 1997 — 1999
Diplôme d’Études Collégiales (D.E.C.), Commerce
Collège Jean-de-Brébeuf 1992 — 1997
Diplôme d’Études Secondaires (D.E.S.)
Bell December 2009 - Present
Bell January 2009 - December 2009
Connexim / Bell Solutions d'impartition en TIC 2005 - December 2008
Bell Canada 1988 - 2005
Skills
Project Portfolio..., Enterprise Architecture, Visionary, ITIL, IT Strategy, IT Service Management, IT Management, IT Operations, Solution Architecture, Incident Management, Service Desk, Service Management, Data Center, Integration, Service Delivery, IT Governance, Change Management, Application Architecture, Virtualization, CMDB, PMO, PMP, Disaster Recovery, Governance, Management, Security, Architecture, Managed Services, System Deployment, Software Development, IP, Project Management, Business Intelligence, Enterprise Software, Infrastructure, Telecommunications, Information Technology, Leadership, Project Delivery, VoIP, Business Process, Network Architecture, Architectures, Vendor Management
Education
HEC Montréal 2006 — 2006
Contenu du MBA, CIREM - Programme destiné aux cadres supérieurs
BCE, Bell Canada Company March 2014 - Present
Bell Canada May 2005 - March 2014
Education
HEC Montréal 1982 — 1985
Marketing Consultant March 2012 - Present
Plexo inc. March 2010 - March 2012
- 2009 - April 2010
Fido Solutions 2006 - 2009
Airwide Solutions 2001 - 2006
MicrocellI5 2001 - 2001
Bell Canada 1999 - 2001
Skills
Product Marketing, Marketing Strategy, Product Launch, Competitive Analysis, Market Analysis, Marketing Communications, Rebranding, Crisis Management
Education
Pragmatic Marketing
Pragmatic Marketing Certified, Effective Product Marketing
Université de Montréal - HEC Montréal
MBA, International Finance
Université de Sherbrooke
BAA, Marketing
BPR energy December 2011 - December 2013
Hydro Québec March 2007 - October 2011
Bell Canada July 1974 - February 2007
Certen 2001 - 2002
Skills
PMO, Project Portfolio..., Program Management, Portfolio Management, Financial Management, PMI, Strategic Planning, Business Analysis, Process Improvement, Business Strategy, Project Planning, Business Process..., Project Delivery, Integration, Business Process, Management, Change Management, Telecommunications, Governance, PMP, Strategy, Enterprise Software, Business Transformation, Leadership, Management Consulting, Business Intelligence, MS Project
Education
Université du Québec à Montréal 2009 — 2011
Master (short program), Project Management
HEC Montréal 2000 — 2000
CIREM, Executive Management
Université du Québec à Montréal 1987 — 1990
Certificat, Financial Analysis
Université du Québec à Montréal 1977 — 1980
Certificat, Administration
Retraité April 2011 - Present
Fédération québecoise de tir November 2008 - April 2011
Bell Canada February 1998 - March 2002
Education
Université de Montréal - HEC Montréal
HEC
Bell Canada July 2014 - Present
Bell October 2010 - July 2014
Bell Mobility June 2007 - October 2010
CMA 2007 - 2009
Skills
Budget Management, Cost Analysis, Change Management, Budget, Accounting, Management, Business Analysis, Financial Analysis, Strategic Planning, Business Strategy, French, Budgets, Microsoft Office, Leadership, Microsoft Excel, Strategy, Cost Benefit, Call Centers, Customer Satisfaction, Operations Management, Outsourcing, Finance, Analysis, Financial Accounting, Financial Reporting, Forecasting, SAP, Process Improvement, acco
Education
Université de Montréal - HEC Montréal 1997 — 2006
BComm, Managerial Accounting
St-Louis-De-Gonzague 1989 — 1994
High school degree, Science
Bell September 2013 - Present
Bell Canada October 2007 - Present
BCE Elix February 2006 - October 2007
Future Electronics 2000 - 2006
Skills
Telecommunications, Product Management, IVR, Contact Centers, Unified Communications, Cloud Computing, Introducing New Products, Call Centers, Managed Services, IP, VoIP, Customer Experience, Professional Services, Solution Selling, Cross-functional Team..., Go-to-market Strategy, Telephony, Channel Partners, Mobile Devices, SIP, Vendor Management, SaaS, Strategic Partnerships, MPLS, Pre-sales, Product Marketing, Enterprise Software
Education
Université de Montréal - HEC Montréal 1992 — 1995
BAA, Marketing
Voysis IP Solutions February 2015 - May 2015
ERP Guru, NetSuite Solution Provider February 2012 - September 2014
Bell Canada February 2009 - February 2012
ATELKA July 2007 - November 2009
Skills
NetSuite, Information Systems, ERP, CRM, SaaS
Education
HEC Montréal 2011 — 2015
State University of Moldova 2000 — 2004
University Degree, Computer Science
Bell June 2012 - Present
Bell Canada February 2011 - August 2012
Bell Canada December 2009 - February 2011
Videotron September 2009 - December 2009
DecisionOne December 2007 - September 2009
Skills
Telecommunications, Télécommunications, Access, Microsoft Excel, Management, WAN, Lotus Notes, Deployment, Troubleshooting, Visio, SAP Projects, SAP Inventory Management, MASM, Motorola Assembly, Visual C++, Team Leadership, Financial Accounting, Cost Accounting, Project Finance, Financial Analysis, Project Management, MS Project, TCP/IP, ADSL, VDSL2, GPON, Workload Automation, Mechanics, Monte Carlo Simulation, VoIP, Sans fil, Planification de projets, IP, Amélioration des..., Networking, Leadership, Change Management, Intégration, Microsoft Office, Centres d'appel, Expérience client, Infrastructure, Testing, Frame Relay, ATM
Education
HEC Montreal 2011 — 2014
Certificat, Gestion de Projets
Édouard Montpetit 2005 — 2008
DEC, Technologie du Génie Électrique
Bell Canada October 2013 - Present
Bell Canada July 2010 - October 2013
Bell July 2007 - June 2010
ExxonMobil 2006 - 2007
Skills
Call Centers, Telecommunications, Business Analysis, Process Improvement, Management, Customer Service, Finance, Business Strategy, Project Management, Business Intelligence, Operations Management, Customer Experience, Customer Satisfaction, Team Leadership, Vendor Management, KPI, Business Operations..., Employee Management, Cash Flow Management, SQL, Microsoft Excel
Education
HEC Montréal 2005 — 2006
Master of Advanced Graduate Studies, E-Commerce/Affairs
HEC Montréal 2004 — 2005
Certificate, Management/Organisational Leadership
Kaslik University
Bachelor, Management/Business Administration
TD June 2015 - Present
Jeune Chambre de commerce de Montréal September 2014 - Present
Cuisine-Atout Entreprise d'insertion January 2013 - Present
TD September 2013 - May 2015
Jeune Chambre de commerce de Montréal July 2013 - June 2014
TD December 2011 - September 2013
Jeune Chambre de commerce de Montréal July 2012 - June 2013
Jeune Chambre de commerce de Montréal September 2011 - June 2012
TD October 2011 - December 2011
Bell Canada April 2007 - November 2010
Skills
Project Management, Business Strategy, Business Analysis, French, MS Project
Education
2010 — 2011
MBA
2000 — 2005
B. Ing., Génie Informatique
1998 — 2000
DEC
Séminaire Sainte-Trinité
Raymond Chabot Grant Thornton November 2014 - Present
Fondation des maladies du coeur et de l'AVC (section Québec) April 2013 - Present
CellArt.ca July 2014 - Present
Fondation de la Jeune Chambre de Commerce de Montréal January 2013 - Present
Raymond Chabot Grant Thornton September 2010 - October 2014
Jeune Chambre de commerce de Montréal October 2010 - September 2012
Jeune Chambre de Commerce de Montreal October 2008 - September 2010
Videotron February 2009 - August 2010
Bell Canada April 2007 - November 2008
Bell Canada April 2006 - April 2007
Skills
Change Management, Lean Manufacturing, Business Strategy, Strategy, Leadership, Budgets, Six Sigma, Sales Management, Finance, Management Consulting, Project Management, Management, Strategic Planning, DES
Education
The Ritz-Carlton Leadership Center 2011 — 2011
Certification en gestion de l'expérience client, Expérience client
Project Management Institute 2009 — 2009
PMP, Project Management Professionnal
HEC Montréal 2001 — 2004
MBA, Administration
Université de Montréal - Ecole polytechnique de Montréal 1992 — 1996
B. Eng., Chemical engineering
Bell Canada October 2000 - Present
Bell Canada October 2000 - Present
Association libérale de La Prairie June 2014 - November 2014
Skills
Ressources humaines, Team Leadership, Process Improvement, Customer Experience, Customer Satisfaction, Business Process, Workforce Management, SAP, Telecommunications, Vendor Management, Microsoft Office, Internet Troubleshooting, Web Applications, Internal Communications, Corporate Communications, Strategic Communications, Relationship Management, Télécommunications, Leadership d'équipe, Relations publiques, Amélioration des..., Expérience client, Satisfaction du client, Leadership, Customer Service, Coaching
Education
HEC Montréal 2009 — 2015
Certificat, Management / Administration des affaires, spécialisation en ressources humaines, 3.2
Edouard Montpetit College 1995 — 1999
DEC, Sciences humaines
Collège Musitechnic 1995 — 1996
AEC, Sound engineering / Conception musicale - sonore, Diplômé
Bell Media February 2015 - Present
Bell July 2011 - Present
Bell Canada March 2006 - April 2011
Bell Canada May 2004 - March 2006
Bell Canada November 2003 - May 2004
Skills
Relations de travail, Planification des..., Développement..., Dotation, Gestion de personnel, Compensation
Education
HEC Montreal 2010 — 2011
Certificat, Gestion des ressources humaines
Université du Québec à Montréal 1986 — 1990
Les Entreprises Jeunesse de la Montérégie May 2015 - Present
Video Quotient October 2012 - Present
Weblocal.ca / Transcontinental August 2009 - October 2012
Pivotal Payments January 2008 - August 2009
Bell Canada 2005 - 2007
Bell Canada 2003 - 2005
Ace Factory 1998 - 2000
Skills
Call Center, E-commerce, Coaching, Performance Management, Online Advertising, Local Search, Telecommunications, Online Marketing, Team Management, Start-ups, Gaming, Sales, Management, Call Centers, New Business Development, Sales Management, Team Leadership, Business Development, Customer Experience, Lead Generation, Selling, Recruiting, Business Planning, Direct Marketing, Negotiation, CRM, Customer Retention, B2B, Product Development, Analysis, Customer Service, Strategic Partnerships, Digital Marketing, Business Strategy, Sales Process, SEM, Social Media Marketing, Customer Acquisition, Marketing Strategy, SEO, Strategy, Direct Sales, Email Marketing, Account Management
Education
Université de Montréal - HEC Montréal 2001 — 2002
DESS, E-Commerce
Université de Montréal - HEC Montréal 1994 — 1995
Certificat, Marketing
Université de Montréal 1993 — 1994
Philosophy
Université de Montréal 1992 — 1993
Political Sciences
College Jean-de-Brebeuf 1985 — 1992
Vidéotron July 2013 - Present
Bell Canada January 2011 - July 2013
Banque Nationale du Canada 2009 - January 2011
DIAGNOS inc. 2008 - 2009
Skills
Business Intelligence, Data Mining, SAS, SQL, Data Modeling, Business Analysis, Data Quality
Education
2007 — 2009
Master, Business Intelligence
2003 — 2007
B.ing, Computer Science
Pyramid Research June 2012 - Present
Canadian Advanced Technology Alliance (CATAAlliance) October 2009 - August 2012
eXpancom Inc. October 2009 - June 2012
Bell Canada May 2004 - January 2009
Harris Stratex Networks 1999 - 2004
Skills
Research, Telecommunications, Cloud Computing, Cloud Security, Cloud Applications, Product Management, Business Strategy, Program Management, Strategy, Entrepreneurship, Project Management, Executive Management, Management Consulting, International Business, Marketing Strategy, Business Development, Strategic Planning, Team Building, New Business Development, Business Planning, Marketing Communications, Business Intelligence, Spanish, Management, Product Development, Go-to-market Strategy, Market Research
Education
Fundação Getulio Vargas - Rio de Janeiro, Brazil 2009 — 2010
MBA - Rio de Janeiro, Brazil, International Trade
HEC Montréal 1998 — 2000
M.Sc., Marketing
Universidad de Costa Rica 1992 — 1996
Bachelor, Business Administration
Laurentides Économique January 2009 - Present
Bell Canada October 2001 - January 2009
Quantum Management Services Ltd. May 2001 - October 2001
Education
HEC Montréal 1998 — 2001
2001, Marketing/Gestion Internationale
Université de Montréal 1997 — 1998
Mineur, Psychologie et Criminologie
Collège Lionel Groulx 1994 — 1996
DEC
Club Tissus August 2009 - Present
Cegep André-Laurendeau September 2010 - May 2013
École secondaire Jacques-rousseau September 2007 - June 2010
Bell Canada February 2007 - July 2009
Bureau en Gros September 2005 - February 2007
Skills
Commerce de détail, Marketing, Communication, French, Customer Service
Education
HEC Montréal 2006 — 2009
Bell Canada October 2010 - Present
Bell Canada June 2009 - October 2010
Bell Canada March 2004 - June 2009
Bell Canada 1999 - 2002
Skills
Coaching, Change Management, Telecommunications, Leadership Development, Learning, Reporting & Analysis
Education
HEC Montréal 1990 — 1994
Bachelor
Université de Sherbrooke 1989 — 1990
Certificate
Banque Nationale March 2015 - Present
Fédération des Caisses Populaires Desjardins November 2013 - February 2015
FCDQ (Fédération des Caisses Desjardins du Québec) October 2010 - November 2013
Bombardier Aerospace November 2008 - November 2010
CGI January 2006 - November 2008
Bell Canada September 2004 - January 2006
Bell Canada September 2001 - August 2003
Skills
Telecommunications, Business Process..., Project Management, Enterprise Architecture, Leadership, Analysis, Program Management, Strategy, Management, Cross-functional Team..., Business Development, Business Analysis, Change Management, Governance, Strategic Planning, Business Strategy, Process Improvement, Business Process, Management Consulting, IT Strategy
Education
HEC Montréal 2003 — 2004
MBA, Business Administration
Ecole Polytechnique de Montreal 1995 — 1999
BACC, Mechanical Engineering
Bell Canada March 2004 - Present
Skills
Avaya Aura, IP Telephony, Plan Directeur, Telephony, LAN-WAN, MPLS, Contact Centers, SIP, Unified Communications, Cisco Technologies, Network Architecture, WLAN, VoIP, Voice & Data Convergence, IVR, Cisco Call Manager, IP, QoS, Avaya, TDM, Telecommunications, Mitel 3300, Cisco VoIP, Cisco Certified, Cisco Wireless, SIP Trunking, Network Design
Education
HEC Montréal 1998 — 2001
DESG
Université de Montréal - Ecole polytechnique de Montréal 1994 — 1998
Baccalauréat Génie Électrique
Cégep de Maisonneuve
Sciences pures et appliquées
cdm
Bell December 2010 - Present
APICS May 2007 - Present
Bell September 2008 - December 2010
Bell June 2004 - September 2008
Bell Canada May 2001 - June 2004
Skills
Supply Chain Management, SAP, Procurement, Process Improvement, Supply Chain..., Supply Chain, Business Process..., Operations Management, Change Management, ERP, Project Planning, Logistics, Supply Management, Materials Management, Strategic Sourcing
Education
HEC Montréal 1998 — 2001
Investment Industry June 2008 - Present
Bell Canada October 2007 - 2008
Teleglobe/VSNL Internationnal June 2001 - September 2007
CAE Electronics January 1999 - June 2001
Metro Inc January 1997 - June 1999
Skills
Financial Modeling
Education
HEC Montréal
Finance and accounting
GE December 2010 - Present
Bell Canada July 2005 - December 2010
Skills
Project Management, Supply Chain Management, Business Strategy, Forecasting, Negotiation, Supply Chain, Logistics, Project Planning, Management, Contract Management, Team Management, Process Improvement, Strategic Planning, Analysis
Education
HEC Montreal 2007 — 2010
Master, logistics and supply chain management
HEC Montreal 2001 — 2005
bachelor, management
Banque Nationale March 2015 - Present
Banque Nationale November 2013 - March 2015
Banque Nationale December 2012 - October 2013
Bell Aliant March 2009 - November 2011
Bell Aliant Central September 2008 - March 2009
Bell Nordiq /Bell Aliant Central March 2008 - September 2008
Bell Nordiq April 2007 - March 2008
Bell Nordiq February 2005 - April 2007
Bell Nordiq January 2001 - January 2005
Bell Canada October 1997 - December 2000
Skills
Leadership Development, communication skills, Coaching, project management, Product Management, Problem Solving, Strategic Planning, Marketing Strategy, Competitive Analysis, Planning, Integrated Marketing, Sales Management, Strategy Development, New Business Development, Product Development, Telecommunications, Budgeting, Operations Management, Promotions, Channel, Direct Marketing, Market Planning, analytical skills, organizational skills, negociation, Budgets, Sales Operations, Strategy, Team Management, Project Management
Education
Université de Toulouse-le-Mirail (Toulouse II) 1987 — 1993
Master, Administrative management
HEC Montréal 1985 — 1992
Certificate, Marketing
Institut de Tourisme et d'Hôtellerie du Québec (ITHQ) 1982 — 1985
technical degree, Hotel management degree
Collège Jean-de-Brébeuf 1980 — 1982
DCS, Human sciences
Bell Canada October 2014 - Present
Bell Canada 2011 - Present
Bell Canada 2010 - 2011
Bell Canada 2007 - 2010
Bell Canada 2004 - 2007
Bell Canada 2001 - 2004
Rogers Communications 1998 - 2001
Skills
Customer Experience, Call Center, Team Leadership, Contact Centers, Process Improvement, Strategic Planning, Business Analysis, Change Management, Project Management, Forecasting, Business Process..., Coaching
Education
HEC Montréal 2002 — 2004
Master of Business Administration (M.B.A.)
Sherbrooke University 1993 — 1996
Bachelor of Business Administration (B.B.A.), Finance
TELUS January 2009 - Present
Bell Canada July 2002 - September 2008
BCE Emergis July 2000 - April 2002
Emergis 2000 - 2002
Skills
Customer Experience, Product Marketing, Product Management, Telecommunications, Competitive Analysis, Cross-functional Team..., Strategic Planning, Marketing Communications, Wireless, Account Management, CRM, Management, Project Management, Strategy, Team Leadership, Solution Selling, Marketing Strategy
Education
HEC Montréal 1989 — 1992
bachelor, marketing
Mars June 2014 - Present
Mars March 2012 - June 2014
Mars December 2010 - March 2012
Mars February 2009 - December 2010
Bell Canada October 2007 - February 2009
National Bank of Canada October 2006 - September 2007
National Bank of Canada March 2002 - August 2006
Skills
Business Development, Sales, Project Management, Staff Management, Banking, B2B, Cross-functional Team..., Forecasting, Pricing Strategy, Pricing, Customer Experience, Call Center, Business Process..., Business Analysis, Team Management, Process Improvement, Team Leadership, SAP, Change Management, Financial Analysis, Management, Call Centers, Business Strategy, Negotiation, Sales Operations, Training, Business Planning, Sales Management, Analysis, Telecommunications, Strategy, Budgets, Entrepreneurship, Project Planning, Competitive Analysis, Customer Satisfaction, Lead Generation, Key Account Management, P&L Management, FMCG, Marketing
Education
HEC Montréal 1998 — 2002
Bcom, Finance
College Jean-de-Brébeuf 1996 — 1998
College Degree, Health Sciences
College Notre-Dame 1991 — 1996
High school degree, general studies
Expertech August 2008 - Present
Bell Canada November 2007 - August 2008
Prometo October 2001 - May 2005
Skills
Strategic Planning, Planning, Operations Management, Telecommunications, Business Strategy, Leadership, Strategy, Management, Project Management, Business Planning
Education
HEC Montréal 2003 — 2005
Master, Management
Lund University
Societe canadienne du cancer March 2011 - Present
Bell Canada March 2005 - September 2008
Skills
Public Relations
Education
HEC Montréal 1987 — 1991
Bell Canada January 2009 - Present
Bell Canada 2004 - 2009
Skills
Program Management, PMO, PMP, Project Management, Project Portfolio..., Change Management
Education
HEC Montréal 1985 — 1988
Location Jean Légaré June 2014 - Present
Gexel Telecommunications March 2011 - May 2014
Telecommunications Xittel 2010 - 2011
Bell Canada 2006 - 2009
Telebec January 2002 - December 2003
Telebec 1999 - 2002
Skills
Telecommunications, C, VoIP
Education
HEC Montréal 1987 — 1994
BAC, Administration
PMI Institute
Bell September 2011 - Present
Bell Canada 2007 - February 2012
Bell Canada 2005 - 2009
Skills
DES, Telecommunications, Call Centers, Customer Experience, Team Leadership, Change Management, Performance Management, Process Improvement, Coaching, Leadership, Management, Program Management, Employee Engagement, Employee Relations, Team Management, Customer Service, Talent Management, Human Resources, Leadership d'équipe
Education
HEC Montréal 2007 — 2010
Leadership organisationnel, Management
YPG/Canpages May 2009 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada 2010 - 2010
Inner City Promotions January 2008 - October 2008
Symetrix 2006 - 2007
Nexa 2006 - 2006
Bell 1998 - 2003
Bell Canada 1998 - 2003
Bell 1980 - 2003
Skills
Telecommunications, Business Strategy, Business Development, Marketing Strategy, E-commerce, Direct Sales, Online Advertising, Retail, Sales, Solution Selling
Education
Université du Québec à Montréal 1977 — 1979
BAC, Administration
HEC Montréal 1976 — 1979
BAC, Administration
Bell Mobility March 2008 - September 2009
Investors Group September 2005 - December 2007
Lufthansa Cargo September 2002 - July 2005
Bell Canada September 2001 - October 2002
DHL Aviation June 1996 - March 2001
Skills
Call Center, Workforce Management, Analysis, Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, IVR, Team Leadership, Telecommunications, Vendor Management, Change Management, Business Analysis
Education
HEC Montréal 2002 — 2004
certicate, Electronic commerce
Ecole Francaise des Affaires 1992 — 1995
Diplome, Finance and Commerce
Aimia Inc June 2013 - Present
Desjardins Caisse des versants du Mont-Royal May 2013 - Present
Second Cup 2013 - Present
Carrefour jeunesse-emploi Centre-Sud Plateau Mont-Royal Mile-End June 2011 - Present
Bell November 2012 - June 2013
Aeroplan April 2011 - November 2012
AVANCE Network Services July 2010 - June 2011
Bell Canada January 2007 - July 2010
Airwide Solutions July 2005 - December 2006
Skills
Telecommunications, IVR, Cisco Technologies, Integration, Telephony, Requirements Analysis, Call Center, VoIP, Routing, IP, TCP/IP, Management, Contact Centers, Solution Architecture, Unified Communications, SIP, Operations Management, Linux, Service Delivery, Call Centers, Professional Services, Vendor Management
Education
Université de Montréal - HEC Montréal 2008 — 2011
Maste, Master in Business Administration (MBA)
HEC Montréal 2007 — 2008
DESS, Gestion
Université de Montréal - Ecole polytechnique de Montréal 2001 — 2005
Baccalaureat, Computer Engineering
Jean de Brébeuf 1997 — 2002
Cegep, Sciences Pures
Bell December 2012 - Present
Bell October 2011 - December 2012
Bell Canada June 2001 - September 2011
Skills
Statistics, SAS, R, SPSS, Analysis, Business Intelligence, Access, SQL, Excel, Six Sigma, PowerPoint, Business Analysis, Word, Telecommunications, Process Improvement, Continuous Improvement, Team Leadership, Data Analysis, Data Mining, Forecasting, Problem Solving, Optimization, Minitab
Education
Université de Montréal - HEC Montréal 2010 — 2015
Master’s Degree, Business Intelligence
2006 — 2008
DESS, Gestion de Projet
1995 — 1997
MBA, Administration
Institut National de Statistique et d'Économie Appliquée (INSEA) 1990 — 1994
Baccalauréat, Statistique Appliquée à l'Économie
Bell Canada 2010 - Present
Education
HEC Montréal 2008 — 2009
Gestion des opérations et logistique
McKesson Canada January 2013 - Present
Groupe Conseil OSI March 2011 - March 2012
Atrion International April 2009 - February 2011
Bell Canada June 2000 - April 2007
Skills
Analyste commercial, Gestion de projet
Education
2009 — 2013
Certificat, Gestion de projet
1994 — 1997
BAC, Enseignements
CGI 1998 - August 2009
Bell Sygma 1997 - 1998
Bell Sygma 1994 - 1997
Bell Canada 1988 - 1994
Education
B.A.A., Marketing
Colba.Net Telecom Inc. June 2011 - Present
McKesson Canada November 2010 - October 2013
Base de plein-air L'Interval May 2008 - October 2013
L'Intercom July 2010 - December 2010
Safari Condo June 2009 - February 2010
U2B Télécom August 2008 - April 2009
Bell Canada January 2005 - March 2008
Bell Canada May 1995 - December 2004
L'entreprise Nette May 1992 - May 1995
Tours Mont-Royal November 1993 - April 1995
Skills
Social Media, French, Social Media Marketing, Sales Management, Strategic Planning, Business Strategy, Change Management, Online Advertising, Web Analytics, Web 2.0, Digital Marketing, Management, Vente
Education
2004 — 2007
Certificat, Marketing
1989 — 1992
Certificat, Gestion d'entreprises
CEGEP St-Laurent 1983 — 1986
DEC, Technique de Loisirs
Collège Stanislas 1980 — 1983
Stanislas 1975 — 1981
Bell April 2011 - Present
Bell Canada October 2006 - April 2011
Skills
Telecommunications, Customer Service, Team Leadership, Call Center, Microsoft Office, Vendor Management, Project Management, Employee Relations, Microsoft Excel, Teamwork, Human Resources, Time Management, Process Improvement
Education
HEC Montréal 2005 — 2009
Diplôme d’études supérieures spécialisées en gestion
Université du Québec à Montréal / UQAM 2001 — 2005
Baccalauréat en éducation préscolaire et enseignement primaire
Groupe Inspira Inc. June 2013 - Present
--- January 2012 - Present
Bell Canada September 2007 - December 2011
Bell Canada February 2003 - August 2007
Education
2001 — 2010
Ventes et Marketing
Collège de Maisonneuve 1973 — 1977
DEC, Marketing
Marché de Noël de L'Assomption September 2008 - Present
Gestion Diapason May 2014 - June 2015
Publipage January 2001 - May 2008
Bell Canada 1999 - 2000
Bell Canada 1992 - 1995
Skills
Social Media, Public Relations, Research, Corporate Communications, Management, Art, Organisation d'événement, Marketing Communications
Education
HEC Montréal 1996 — 1999
Certificat marketing
Cegep Saint-Laurent
Bell Canada
Skills
Management, Gestion de projet, Leadership, Change Management, Analyste commercial, Stratégie, Leadership d'équipe, Télécommunications, Microsoft Office, Vente
Education
HEC Montréal
CERTIFICAT EN ADMINISTRATION PERSONNALISÉE, FINANCE ET GESTION DE PROJETS
INSET YAMOUSSOUKRO ACTUEL INPHB( Institut nationale polytechnique Felix houphouet boigny de Yamoussokro en Côte d`Ivoire)
Diplôme d'ingénieur
Bell Canada October 2012 - Present
Bell Canada October 2007 - September 2012
Phone Assistance October 2003 - August 2007
Skills
Telecommunications, Call Center, Customer Experience, Business Analysis, Wireless, Team Leadership, Business Case, Vendor Management, Process Improvement, Project Management
Education
Université de Montréal - HEC Montréal 2008 — 2012
CGM, Marketing/Marketing Management, General
CREA 1996 — 1999
Diplôme professionnel, Construction Engineering Technology/Technician
Bell October 2010 - Present
Bell Canada 2006 - October 2010
Education
2008 — 2010
certificat, Gestion du commece de détail
Nestlé Nespresso May 2014 - Present
Coalision 2013 - December 2013
Cirque du Soleil February 2009 - April 2013
Cirque du Soleil February 2007 - December 2008
Bell Canada 2006 - 2007
Skills
stratégie-conseil..., relations-clients, gestion de contenu, gestion de projets, Talent Management, Web Analytics, SEO, stratégie de marque..., attraction de talents, Google Analytics, Taleo administrator, online advertising, CMS, Online Advertising, Marketing, Human Resources
Education
Université de Montréal - HEC Montréal 2003 — 2005
BAC, HR and Marketing
Desjardins November 2014 - Present
Desjardins August 2011 - November 2014
Bell Canada January 2011 - August 2011
Education
HEC Montréal 2014 — 2016
Accès à la profession comptable, Les sciences comptables
HEC Montréal 2011 — 2013
Certificat, Gestion des ressources humaines / administration du personnel, général
Université Vincennes-Saint-Denis (Paris VIII) 2001 — 2002
DEA, Anthropologie et sociologie
Université Cadi Ayyad Marrakech 1990 — 1995
Licence (Baccalauréat), Les sciences économiques
Bell Canada July 2002 - Present
Skills
Télécommunications, Management, Gestion de projet, Leadership d'équipe, Vente, Leadership, Microsoft Office, Sans fil, Gestion de compte, Intégration
Education
Université du Québec à Montréal 2005 — 2010
Administration et gestion des affaires, général
Université de Montréal - HEC Montréal
Vidéotron May 2014 - Present
Desjardins December 2012 - May 2014
Videotron July 2008 - November 2012
CGI August 2007 - June 2008
Amdocs 2003 - 2007
Bell Canada 2001 - 2003
Microcell 1999 - 2001
Provigo 1997 - 1999
Education
HEC Montréal
Bac, Systèmes d'information
Msc, Technologies de l'information
Bell Canada April 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java
Education
HEC Montreal
Bell Canada January 2010 - September 2010
Ernst & Young Orenda Corporate Finance April 2007 - December 2009
Ernst & Young January 2005 - March 2007
Education
HEC Montréal 2004 — 2005
Graduate Diploma, Public Accountancy
Collège Jean-de-Brébeuf 1994 — 2005
HEC Montréal 2001 — 2004
Bachelors, Commerce
Poly-Géo Inc. June 2012 - Present
Université de Sherbrooke September 2010 - January 2012
Groupe Hémisphères April 2011 - November 2011
Bell Canada August 2007 - January 2010
HEC Montreal September 2002 - April 2005
Skills
GIS, Remote Sensing, Project Management, Sustainable Development, Data Analysis, Analytics, Communication, International Project..., Political Science, Corporate Social..., Marketing
Education
Université de Sherbrooke 2010 — 2011
Master's degree, GIS
HEC Montréal 2002 — 2005
Bachelor of Business Administration (B.B.A.), Analyse statistique
Bell Canada
Education
UQAM 1979 — 1981
BAA, Finance
Université de Montréal - HEC Montréal 1977 — 1979
Business Administration
CEGEP EDOUARD-MONTPETIT 1973 — 1975
DEC, Business Administration
Target 2012 - 2015
Bell Mobility 2007 - 2011
Bell Canada 2004 - 2007
Bell Mobility 2001 - 2004
Skills
Instructor-led Training, Training Delivery, Leadership d'équipe, Leadership, Gestion des performances, Expérience client, Management, Change Management, Télécommunications, Centres d'appel, Gestion d'équipe, Service client, Coaching, Gestion de projet, Amélioration des..., Satisfaction du client, Formation, Team Leadership, Customer Experience, Performance Management
Education
HEC Montréal
Certificat en Gestion de Projet / Project Management Certificate
CN May 2012 - Present
CN March 2007 - May 2012
Bell Canada June 2001 - October 2006
KPMG in Canada March 1998 - June 2001
Skills
Tax, Transfer Pricing, Corporate Tax, Tax Compliance, Income Tax, International Tax, Property Tax
Education
HEC Montreal 1997 — 2000
LL.M. Fisc, Fiscalité
HEC Montréal 1989 — 1993
baa, finance