Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Bell Canada August 2000 - Present
Bell 1996 - 2000
Bell 1993 - 1996
Bell Canada 1988 - 1993
Bell Canada 1985 - 1988
Bell Canada 1980 - 1985
Bell Canada 1978 - 1980
Skills
Call Centers, Vendor Management, Change Management, Team Leadership, Performance Management, Business Analysis, Coaching, Training, Project Management, Strategy, Account Management, Wireless, Telephony, Leadership, Call Center, Telecommunications, Cross-functional Team..., Customer Experience, Program Management, Outsourcing, Team Management, Business Process..., Process Improvement, Management, Customer Satisfaction, Business Development, Sales Process, Business Strategy, Business Planning, Solution Selling, Organizational..., New Business Development, Managed Services, Product Management, Selling, Analysis, Team Building, Recruiting, Direct Sales, Contact Centers, Leadership Development, Strategic Planning, VoIP, Employee Training, Customer Retention, Employee Engagement, Sales, Marketing
Education
Laurentian University/Université Laurentienne 1983 — 1985
Graduate Diploma, Business Administration
Laurentian University/Université Laurentienne 1975 — 1978
Bachelor of Arts (BA), Psych/Soc
Bell Canada January 2011 - Present
Bell Canada April 2007 - December 2010
Bell Canada April 1994 - March 2007
Bell Canada July 1980 - March 1994
Skills
Recruiting, Metrics, Talent Management, Human Resources, Talent Acquisition, Team Leadership, Call Centers, Customer Service, Leadership, Management, Customer Experience, Telecommunications, Project Management, Forecasting, Interviews, Operations Management, Vendor Management, Business Strategy, Personnel Management, Enterprise Software, Analytics, Performance Management
Education
The University of Western Ontario - King's University College 1982 — 1985
BA, Sociology
Sheridan College 2011 — 2013
Human Resources Certification
Predictive Success
Predictive Index Management Workshop
The Adler Group
Performance Based Hiring - Recruitment Boot Camp 2011
Inquestra Learning
Certificate in Business Systems Analysis
autoTRADER.ca July 2013 - September 2014
Evolve Digital Media September 2011 - January 2013
Canpages September 2010 - August 2011
Canpages September 2008 - August 2010
KVOS TV July 2006 - July 2008
Bell Canada October 2004 - June 2006
Education
McMaster University 1998 — 2000
BA, Sociology
Langara College 1991 — 1993
University Transfer
We First April 2015 - Present
Piece & Co. February 2014 - January 2015
Brook McIlroy October 2011 - February 2014
Art of Fashion January 2010 - January 2014
Sustainable Life Media 2013 - 2014
LCBO November 2010 - October 2011
Brook McIlroy November 2009 - November 2010
NOIR January 2009 - May 2009
Eco-Boudoir March 2008 - November 2008
Bell Canada September 2006 - December 2006
Skills
Marketing Communications, Marketing Strategy, Brand Management, Fashion, Public Relations, Strategic Planning, Marketing Research, Corporate Social..., Sustainability, Social Media, Digital Strategy, Digital Marketing, Strategic Communications, Creative Direction, Marketing
Education
University of Cambridge 2012 — 2012
Post-Graduate Certificate in Sustainable Business, Sustainability Studies
London Business School 2008 — 2008
New Creative Ventures, Business development programme
London College of Fashion 2007 — 2008
MA Strategic Fashion Marketing
Queen's University International Study Centre 2007 — 2007
HBBA, International Business and Marketing Strategy
Wilfrid Laurier University 2003 — 2007
Honours Bachelor of Business Administration, Marketing
JV Driver Projects Inc. June 2011 - February 2015
Compugen Inc July 2010 - June 2011
Epiar and Top Draw October 2008 - May 2009
Bell Canada April 2003 - November 2008
LOGICORP Edmonton 1998 - 2003
Skills
Cloud Computing, Virtualization, ERP Implementations, SharePoint, Cisco UCS, Cisco WAN, Cisco Wireless, Microsoft Exchange, Lync, Citrix, NetApp, Windows Azure, Datacentres, Business Continuity, Business-minded, 3D Modeling, BIM, RFID applications, Mentoring, Coaching Staff, VMware, CRM, Integration, Data Center, Team Leadership, Channel Partners, SaaS, Microsoft Technologies, VDI, Networking, Enterprise Architecture, Disaster Recovery, Active Directory, Servers, VMware ESX, Solution Selling
Education
University of Calgary 1984 — 1986
BCom, commerce
Kwantlen Polytechnic University 1983 — 1984
general studies/arts
WMCI 1980 — 1983
Combat Networks November 2011 - Present
Bell Canada December 2006 - November 2011
Lexsys Networks June 2001 - December 2006
Skills
Unified Communications, Avaya, Telephony, SIP Trunking, Networking, Integration, VoIP, SIP, IP, LAN-WAN, Video Conferencing, WAN, QoS, Telecommunications, Contact Centers, Network Architecture, Switches, MPLS, Solution Selling, Call Centers, Managed Services, Routing, Network Design, H.323, Ethernet, Lync Server 2010, Data Center, Team Leadership, TCP/IP, Customer Experience, DSL, Cisco Technologies, Troubleshooting, Lync, CS1000, Team Building, Microsoft Exchange, Avaya Communication..., Sailing, Call Routing, Avaya Aura, Contact Centre, Wireless, Avaya Technologies
Education
Lakehead University 2001 — 2003
B.A., Psych
Avaya University
Sennheiser Canada February 2014 - Present
Mediaclip February 2011 - Present
Mediaclip January 2007 - February 2011
Sennheiser Canada March 2004 - December 2006
Carlson Marketing Group 2002 - 2003
Microcell Solutions 1997 - November 2001
Bell Canada January 1994 - 1997
Bell Canada February 1987 - January 1994
Skills
Start-ups, Mobile Devices, Strategic Planning, Leadership, Product Management, Entrepreneurship, Product Marketing, Strategic Partnerships, Marketing, Team Management, Business Planning, SaaS, Negotiation, Business Strategy, Solution Selling, B2B, Product Development, Marketing Strategy, New Business Development, Business Process
Education
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
ESG - UQAM 2002 — 2005
MBA
Formatronique 1985 — 1986
Antoine de St-Exupéry
American Express September 2014 - Present
TELUS April 2011 - August 2014
Bell Canada May 2009 - April 2011
Redknee May 2008 - August 2008
Tata Consultancy Services September 2005 - August 2007
Skills
Competitive Intelligence, Product Management, Business Strategy, Telecommunication..., Strategic Consulting, Corporate Social..., Cross-functional Team..., Product Marketing, Consumer Behavior, Emerging Trends, Market Intelligence, Consumer Insights, Client Relationship..., Telecommunications, CRM, Wireless, Competitive Analysis, Business Intelligence, Strategy, Pricing Strategy, Customer Insight, Marketing, Go-to-market Strategy, Training, Customer Experience, Team Management, Leadership, Analysis, Pricing, Market Analysis, Analytics, Strategic Planning, Mobile Devices, Segmentation, Strategic Partnerships, Business Development, Market Research, Product Lifecycle..., Business Analysis, Mobile Technology
Education
University of Toronto - Rotman School of Management 2007 — 2009
MBA, Strategy
Manipal Institute of Technology 2001 — 2005
Bachelors Of Engineering, Mechanical Engineer
Mississauga or Toronto May 2014 - Present
C5 Group Inc. - The Canadian Institute January 2013 - July 2013
TRAVELZEST PLC July 2010 - May 2012
BELL CANADA February 2009 - April 2010
CPI PLASTICS GROUP LTD. January 2005 - December 2009
THE CRUISE PROFESSIONALS - Luxury Cruise Travel January 1995 - January 2002
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Editing, Strategic Planning, Negotiation, Human Resources, Analysis, Administrative..., Management, Event Management, Marketing, Administration
Education
Landmark Education 2013 — 2014
Port Credit Secondary School 1981 — 1986
McMaster University
Bell March 2014 - Present
Bell Canada January 2011 - Present
IBM Canada Ltd. February 2005 - January 2011
CBRE August 2004 - February 2005
Skills
VoIP, Telecommunications, Wireless, Data Center, IP, Cloud Computing, Vendor Management, Security, Virtualization, Telephony, Integration, Managed Services, MPLS, Network Architecture, Network Design, Unified Communications, WAN, Disaster Recovery, Service Delivery, Solution Selling, Network Security, ITIL, Cisco Technologies, PMP, Solution Architecture, Professional Services, IT Service Management, Switches, Servers, Infrastructure, Pre-sales, System Deployment, VMware, Firewalls, TCP/IP, IT Operations, Storage, Business Continuity, Fiber Optics, IT Management, IT Strategy, LAN-WAN, Networking, Routing, Storage Area Networks, VPN
Education
McGill University
green belt six sigma certified
Marianopolis College
Université de Montréal - Ecole polytechnique de Montréal
Baccalaureate, Electrical Engineer
Bell Canada August 2009 - Present
Bell Canada January 2007 - July 2009
BCE Nexxia, A Bell Canada Company October 2004 - January 2007
Bell & Nortel Innovation Centre May 2004 - October 2004
Skills
Telecommunications, VoIP, IP, QoS, SIP, Wireless, Solution Architecture, Telephony, Software Development, Business Development, Requirements Analysis, ITIL, SQL, Cisco VoIP, VMware Certified..., Cisco Technologies, OSPF, Switches, BGP, Cisco Call Manager, Routing
Education
University of Ottawa / Université d'Ottawa 2003 — 2007
MSC, Data Confeferencing
Jilin University
BS, telecommunications
Convernet October 2009 - Present
CIBL Radio-Montreal June 2014 - August 2014
Jeune Chambre de commerce de Montréal July 2010 - July 2011
Atelka April 2008 - October 2008
Bell Canada February 2004 - February 2008
Skills
SEO, PPC, SEM, Google Adwords, Google Analytics, Online Marketing, Joomla, Online Advertising, Website Development, Web Development, Video Marketing, Video Production, Marketing Management, Social Media Measurement, Digital Marketing, Marketing, Marketing Communications, Web Marketing, Entrepreneurship, Mobile Marketing, Web Analytics, Web 2.0, Email Marketing, Social Media Marketing, Marketing Strategy, Digital Strategy, Coaching, Public Relations, Lead Generation, E-commerce, Strategic Partnerships, Sales, Leadership, Direct Marketing, B2B Marketing, CRM, Advertising, Social Media, General Awesomeness, Ninja Skills, Interactive Marketing, Charms, B2B, Courage, Build Strong Teams, Passion for Quality, Love to Learn, Digital Media, Corporate Communications, Strategic Communications
Education
PMI 2012 — 2012
Project Management Professional, Project Management
McGill University
Marketing
Blue Bear Allergy Aware March 2013 - Present
Fresh Paint Communications October 2009 - Present
True Cuddles October 2010 - May 2012
VANOC February 2010 - February 2010
Coast Capital Savings Credit Union September 2004 - October 2009
British Columbia Automobile Association September 2003 - September 2004
Bell Canada 2000 - 2003
Skills
Media Relations, Social Media, Marketing Communications, Press Releases, Copywriting, Strategic Communications, Internal Communications, Speech Writing, Marketing, Social Media Marketing, Public Relations, Corporate Communications, Blogging, Crisis Communications, Social Networking, Event Management, Online Advertising, Email Marketing, Event Planning, Online Marketing, Digital Marketing, Marketing Strategy, Communications Planning, Web Content, Sales, Small Business, Sponsorship, Creative Writing, Facebook, Entrepreneurship, Social Media Measurement, Content Strategy, Brand Development, Newsletters
Education
Langara College 2000 — 2002
Public Relations, Public Relations & Media Writing Diploma
Memorial University 1993 — 1999
Bachelor of Science, Geography
Simon Fraser University
Celestica Inc. February 1998 - Present
Economical Insurance March 2013 - Present
Bell Canada March 1986 - January 1998
Skills
Corporate Law, human resources, public companies, Corporate Communications, Corporate Governance, Corporate Social..., Executive Management, Executive Compensation, Talent Management
Education
Richard Ivey School of Business 1995 — 1997
Master of Business Administration (MBA)
Queen's University 1981 — 1984
Bachelor of Laws (LL.B.), Law
University of Toronto 1977 — 1981
Bachelor of Arts (B.A.), English Language and Literature/Letters
CLAN Services inc. June 2014 - Present
TELUS Security Solutions April 2013 - March 2014
PCM Services April 2011 - November 2012
Bell Canada February 2008 - August 2010
Bell Canada January 2006 - February 2008
MEDIActions September 2003 - December 2005
Publicis Canada September 2002 - August 2003
Neomedia June 2000 - July 2002
Others, available on request. January 1991 - June 2000
Skills
Telecommunications, IT Management, IT Solutions, IT Outsourcing, Professional Services, Managed Services, Consulting, Business Analysis, Business Development, Sales Management, Account Management, Contract Management, Pre-sales, VoIP, Network Architecture, Network Security, Cloud Computing, Virtualization, Hosting, Servers, VMware, Cisco Technologies, HP, Microsoft Technologies, Apple, Mobile Devices, Symantec Security, Citrix, Solution Selling, Unified Communications, Telephony, New Business Development, Strategic Partnerships, Direct Sales, Security, SaaS, CRM, MPLS, Channel, WAN, Selling, Disaster Recovery, Data Center, Sales Operations, Networking, Management, Integration, Program Management, Strategy, Leadership
Education
Infosec Institute 2015 — 2015
CISSP: Certified Information Systems Security Professional ongoing
Landmark Education 2014 — 2015
Landmark - Full Curriculum: Forum, Advanced, Self Expression and Leadership, Communication, Coaching, Personal Awareness and Self-Improvement
Université du Québec à Montréal 1987 — 1991
BAA, Business Management & Marketing
Bell Canada August 2011 - Present
Bell June 2009 - August 2011
Bell 2009 - 2010
Skills
Task Orientated, Business Communications, Telecommunications, Provisioning, OSS, Telecommunications..., Professional, Problem Solving, Efficent, RFP, Unified Communications, Vendor Management, Customer Experience, Integration, Call Center, Team Leadership, Business Analysis, Open Source Software, Project Management, Solution Selling, CRM, Call Centers, Mobile Devices, Wireless, VoIP
Education
Sturgeon Composite Highschool 1983 — 1986
Grade 12
MacEwan University
Industry Canada October 2014 - Present
Carleton University and Algonquin College September 2010 - Present
Shared Services Canada October 2012 - September 2014
Trillys Systems February 2010 - August 2012
Bell Canada February 2001 - December 2009
Bell Nexxia February 2000 - February 2001
Stentor Canadian Network Management 1997 - January 2000
Stentor Resource Centre inc 1992 - 1997
Bell Canada 1987 - 1991
Skills
Project Management, Service Delivery, Operational Excellence, Economics, University Teaching, College Teaching, Operations Management, IT Operations, Telecommunications, Cross-functional Team..., Vendor Management, Program Management, Business Transformation, Change Management, PMO, Performance Management, Team Building, Governance, Software Project..., Project Delivery, Project Planning, VoIP, Business Analysis, PMP, IT Strategy, Integration, Process Improvement, ITIL, Business Process, Business Process..., Business Intelligence, Management, Project Portfolio..., Requirements Analysis, SDLC, Testing, MS Project, Six Sigma, Resource Management, Information Technology, Requirements Gathering, IT Management, IT Service Management, Software Documentation, Team Leadership, Enterprise Architecture, Agile Project Management, SharePoint, Leadership
Education
Laurentian University/Université Laurentienne
Bachelor's Degree, Economics and Mathematics
Western University
Master of Arts (M.A.), Economics
Walmart Canada July 2015 - Present
Walmart Canada April 2013 - July 2015
Walmart Canada May 2012 - April 2013
Walmart Canada July 2011 - May 2012
Aga Khan Youth and Sports Board July 2009 - February 2010
Bell Canada August 2007 - February 2010
Best Buy August 2003 - August 2006
Skills
Retail, Strategy, Merchandising, Cross-functional Team..., Leadership, Customer Service, Sales, Process Improvement, Customer Experience, Pricing, Logistics, Time Management, Visual Merchandising, Analysis, Training, Business Strategy, E-commerce, Requirements Analysis, Market Research
Education
The University of Western Ontario - Richard Ivey School of Business 2010 — 2011
MBA, Certificate in Entrepreneurship
York University - Schulich Executive Education Centre 2007 — 2009
Certificate, Business Analysis Masters Certificate
University of Toronto - Rotman School of Management 2007 — 2007
Business
Ryerson University
B.Sc., Computer Science
Prospero Learning Solutions Inc., a Division of GP Canada Co. June 2013 - Present
Prospero Learning Solutions November 2012 - May 2013
Claude Daccord & Associes March 2012 - November 2012
Bell Canada 1997 - 2002
Bell Canada/Bell Sygma 1994 - 1997
Skills
Teamwork, English, Forecasting, Strategic Planning, Budget, Team Leadership, Business Strategy, Integration, Team Building, Customer Service, Business Development, Management, Coaching, Project Management, French
Education
McGill University 1989 — 1992
Bachelor of Commerce, MIS/International Business
Marianopolis College 1987 — 1989
DEC, Commerce
Avaya April 2005 - September 2008
Bell Canada 1995 - 2004
Education
King's University College
Boom-qa.com December 2013 - Present
3M Canada Company 1977 - 2010
Rainbow Publications and CFW Enterprises January 1985 - December 1993
Bell Canada April 1973 - August 1977
Skills
HTML, Photojournalism, Equities, Web Design, Online Advertising, SEO, Social Media, Advertising, Marketing, Marketing Strategy, Social Media Marketing, Job Coaching, Resume Writing, Competency Based..., Interview Preparation, Writing, Published Author, Martial Arts, Consulting, Sales Management, Teaching, Team Leadership, Innovation Management, Creative Strategy, Marketing Management, Photography, Management, Copywriting, Leadership, Graphic Design, New Business Development, Strategic Planning, Cross-functional Team...
Education
Ivey Business School at Western University 2000 — 2000
Bus, Executive Development
Wilfrid Laurier University 1979 — 1981
MBA (inc.), International Finance & Marketing
WRITER'S DIGEST 1976 — 1978
Journalism, Non-Fiction Writing
University of Windsor - Assumption University 1969 — 1973
Hon. B. Comm., Marketing & Finance
Famous Photographers' School 1967 — 1969
Photography, Photojournalism
Bell Canada April 2003 - November 2014
Bell Canada June 1999 - May 2003
Bell Canada January 1998 - May 1999
Skills
Human Resources, Leadership Development, Talent Management, Performance Management, Program Management, Organizational Design, Severance, HR Policies, Deferred Compensation, Personnel Management, Organizational..., Event Planning, Fundraising, Compensation Structure..., Recruitment, Project Management, Team Leadership, Work Stoppage Planning, Contract Negotiation, Restructuring, Sickness Absence...
Education
Rotman School of Management 2000 — 2001
CHRP, Human Resources
Laurentian University/Université Laurentienne 1979 — 1984
Honours Bachelor of Science in Language, Translation, French, English, Italian
Bell Canada March 2010 - Present
Red Dot Consulting Services March 2009 - Present
Nortel Networks April 2006 - March 2009
Nortel November 1994 - April 2006
Spar Aerospace May 1992 - November 1994
Skills
CMMI, PMP, Quality Assurance, TDM, SDH, Release Management, Functional Management, Quality Center, Metro Ethernet, Team Leadership, DWDM, Ethernet, Testing, Open Source Software, Offshore, Fiber Optics, Carrier Ethernet, PPM, SharePoint, Integration, Test Automation, Software Development, Project Management, Program Management, ITIL, Software Documentation, Product Management, CRM, Outsourcing, Project Portfolio..., Business Intelligence, Wireless, Software Project..., Project Planning, Requirements Analysis, IP, VoIP
Education
Ryerson Unversity 1980 — 1984
B. Tech., Electrical Engineering
Lakehead University 1990 — 1992
B. Eng., Electrical
Bell Canada May 2012 - Present
The Herjavec Group December 2011 - March 2012
Oracle January 2010 - November 2011
Sun Microsystems of Canada January 2006 - January 2010
Storage Technolgy Corporation Canada October 1999 - January 2006
StorageTek Canada October 1988 - October 1999
StorageTek December 1980 - October 1988
United States Air Force February 1975 - December 1980
Skills
Technical Specialist..., Technical account..., Account coordinator, Escalation Management, Post Sales Technical..., Storage Solutions, Storage, Technical Support, Incident Handling, Storage Area Networks, Netbackup, NetApp, Solaris, Servers, RAID, Brocade, Unix, SAN, Data Center, Windows Server, NetBackup, Cloud Computing, Virtualization, Enterprise Software
Education
Techncial Training 1988 — 2010
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Louisiana State University and Agricultural and Mechanical College 1985 — 1987
Associate degree technical, Computers
Keesler Air Force BaseTechnical Training Center 1974 — 1980
Air traffic Control Radar and Computer Maintenance, Field Service and Support
Mississippi Gulf Coast College 1973 — 1974
AA; AA Degree, Electronic Computer Technology; Ground Radar Systems Technology
University of Missouri-Kansas City 1972 — 1973
Associate of Science (A.S.), Computer Science
Omega Protection Consulting Inc. May 2006 - Present
TRM Technologies Inc. 2006 - 2009
CGI Group Inc. May 1999 - March 2006
Bell Canada 2005 - 2006
Skills
ITIL, Network Security, Security, Requirements Analysis, Computer Security, Firewalls, Information Security..., CISSP, Enterprise Architecture, Governance, Information Security, Vulnerability Assessment, Identity Management
Education
Information Technology Institute (ITI) 1998 — 2004
Applied Information Technology, Application, Web and Database Development
Laurentian University/Université Laurentienne 1991 — 1996
BComm, Commerce, Political Science
ICC Property Management Ltd. October 2014 - Present
ICC Property Management Ltd. 2014 - 2015
ICC Property Management Ltd. 2014 - 2015
ICC Property Management Ltd. 2014 - 2015
ICC Property Management Ltd. 2014 - 2015
Bell Canada February 2011 - October 2011
Bell Canada May 2010 - March 2011
Bell Canada January 2009 - May 2010
Bell Canada November 2007 - January 2009
Bell Canada 2004 - 2007
Skills
Troubleshooting, VoIP, Management, Call Center, IVR, Sla, Negotiation, Requirements Analysis, Project Management, Enterprise Software, Cross-functional Team..., Customer Satisfaction, Analysis, Vendor Management, Telecommunications, Customer Experience, Service Delivery, SLA, Call Centers
Education
Ryerson University
Project Management Certficate (in progress), Business Administration and Management, General
Loyalist College 2011 — 2011
ITIL V3 Service Management Foundations, IT
TSB - Alias/Wavefront Animation 1997 — 1998
Honours Certificate - Computer Animation, Alias/Wavefront Animation
hybris March 2012 - Present
Nuance Communications April 2009 - April 2012
CIBC May 2006 - April 2009
Bell Canada July 2002 - October 2005
Bell July 1999 - July 2002
Skills
Data Center Architecture, Storage Management, IT Operations, Remote Infrastructure..., IVR, Service Desk, CMDB, IT Asset Management, Software Asset..., VMware Infrastructure, Storage Architecture, SaaS, Hosted Services, PaaS, Information Security..., PCI DSS, HIPAA, SOX, SAS70, Banking Technology, ITIL, CISSP, Data Center, IT Service Management, Virtualization, Cloud Computing, Disaster Recovery, Business Continuity, IT Governance, IT Strategy, IT Management, Security, VMware, Incident Management, Managed Services, SAN, Cisco, Vendor Management, Solaris, SDLC, Pre-sales, Storage, High Availability, Server Architecture, VoIP, Sarbanes-Oxley Act, Networking, Governance, Cisco Technologies, Enterprise Software
Education
McGill University 2011 — 2013
certificate in Management
McGill University 2006 — 2009
Certificate in Management Information Systems
CrowdCare Corporation June 2015 - Present
Ericsson September 2012 - June 2015
ConceptWave Software Inc. January 2002 - September 2012
Wisor Telecom 2000 - 2002
CommTech 1998 - 2000
Bell Canada 1983 - 1998
Skills
New Business Development, Customer Relations, Product Management, Sales Management, Strategic Planning, Customer Service, Telecommunications, Business Analysis, Team Leadership, Product Marketing, Account Management, Pre-sales, Strategy, Enterprise Software, Solution Selling, Wireless, Sales, Sales Operations, Mobile Devices, Managed Services, Cloud Computing, CRM
Education
The University of Western Ontario - Richard Ivey School of Business 1998 — 1998
Executive Management Program
University of New Brunswick 1977 — 1982
BBA, Marketing
Bell Canada July 2012 - August 2014
Bell Canada December 2009 - February 2011
Desbiens Gestion Conseil inc. February 2006 - October 2008
VIA Rail Canada January 2005 - January 2006
Comité sectoriel de main-d'oeuvre de l'environnement (CSMOE) May 2004 - August 2004
Skills
Project Management, Telecommunications, Leadership, Microsoft Office, Project Planning, Program Management, Environment Management, Bilingual (English and..., Connaissance pratique..., Gestion de..., Esprit d’analyse, Initiative, Débrouillardise, Autant habile à rédiger..., Habituée à parler en..., Lois et règlements..., Connaissance..., Excellente connaissance...
Education
Universtié de Sherbrooke 2004 — 2008
Maîtrise en environnement, gestion de l'environnement, (maîtrise obtenue)
École du Barreau du Québec 2002 — 2003
Barreau du Québec, Droit (Qc), Membre du Barreau du Québec
Université de Montréal 1999 — 2002
BAC en droit
Marianopolis College 1997 — 1999
DEC en administration
Huawei Technologies September 2014 - Present
Independent May 2012 - August 2014
Polar Wireless November 2012 - March 2013
Bell Canada January 2006 - May 2012
BCE Nexxia a division of Bell Canada January 2002 - December 2005
Bell Canada April 1996 - December 2001
Bell Canada January 1993 - April 1995
Skills
Telecommunications, Vendor Management, Business Analysis, Network Design, Project Management, MPLS, Cloud Computing, Project Delivery, Cellular Communications, Ethernet, Service Delivery, PMP, Telecommunications..., Managed Services, Contract Negotiation, Microsoft Office, Data Network, Call Centers, Integration, Product Management, Outsourcing, Voice Networks, Voice Communications, Contract Management, ITIL Foundations, Point of Purchase, Pricing, ITIL, Wireless, VoIP, Solution Selling, IP, Unified Communications
Education
PMI 2012 — 2013
PMP Certification, Project Management - IT Infrastructure
The University of Western Ontario - King's University College
BA, Geography - Economics
West Hill Collegiate
Honours Secondary School Diploma, Honours Program
ExpertFile June 2011 - Present
MaRS Discovery District June 2005 - Present
Riverdale Partners February 2003 - Present
Toronto Venture Group 2003 - 2007
PlateSpin March 2001 - June 2002
DoubleClick 1999 - 2001
Sympatico Internet (MediaLinx LLP) 1997 - 1999
Bell Canada 1991 - 1997
Skills
Strategic Planning, Business Development, Product Management, Partnerships, Start-ups, Entrepreneurship, Strategic Partnerships, Business Strategy, Marketing Strategy, Online Advertising, Venture Capital, SaaS, Product Marketing, Marketing Communications, E-commerce, B2B Marketing, Mobile Devices, Social Media Marketing, New Business Development, Go-to-market Strategy, Marketing, Mergers, Thought Leadership, Lead Generation, Mergers & Acquisitions, Market Research, Strategy, CRM, Digital Strategy, Competitive Analysis, Digital Marketing, Public Relations, Management, Email Marketing, Business Planning, Executive Management, Direct Marketing, Analytics, Salesforce.com, Leadership, Integrated Marketing, Program Management, User Experience, Online Marketing, Advertising, SEM, Brand Development, Sales, Digital Media
Education
Massachusetts Institute of Technology - Sloan School of Management 2006 — 2009
Certificate Program, Strategy & Innovation
Queen's University 1996 — 1998
MBA, Business
University of Toronto
Cognitive Psychology
Canadian Tire August 2015 - Present
CIBC September 2013 - Present
Teradata March 2012 - September 2013
407 ETR May 2011 - January 2012
Toronto Transit Commission March 2008 - May 2011
Bell Canada July 2007 - February 2010
Rogers May 2005 - May 2007
Apotex Inc. 2004 - 2005
Onerail Canada (for VIA Rail Canada) July 2001 - December 2004
ADP January 2004 - July 2004
Skills
Quality Center, Test Planning, Test Cases, QTP, User Acceptance Testing, Regression Testing, Software Quality..., Test Strategy, System Testing, SDLC, Quality Assurance, Test Management, LoadRunner, Test Automation, Agile Testing, TestPartner, Testing, Test Execution, Manual Testing, Unix, Agile Methodologies, JIRA, Requirements Analysis, Software Documentation, Databases, Functional Testing, XML, Integration Testing, Defect Tracking, Web Testing, Web Applications, Waterfall, Performance Testing, Scrum, Black Box Testing, Bug Tracking, Requirements Gathering, System Integration..., Business Requirements, Integration, WinRunner, DB2, HP QTP, HP Quality Center
Education
Kyiv Engineering Technical Institute 1980 — 1985
Diploma, Computer Science
ITA Academy
Certificate, Oracle Database Development for Web
Mathews Michaels May 2015 - Present
RBC May 2015 - Present
Integrity ProCloud January 2015 - Present
Rogers Communications February 2013 - April 2015
Rogers Communications June 2012 - February 2013
Rogers Communications April 2011 - June 2012
SABC, Schulich School of Business May 2010 - April 2011
Schulich School of Business September 2009 - April 2011
Bell Canada May 2010 - October 2010
Saudi Aramco March 2008 - August 2009
Skills
Project Management, Software Development, Application Security, Software Packaging, Software Deployment, CISA, Information Security, Risk Management, Disaster Recovery, CISSP, IT Strategy, COBIT, IT Audit, Business Continuity, IT Service Management, Information Security..., Business Process, PCI DSS, Security, Firewalls, SOX 404, ISO 27001/27002, Infrastructure, Risk Assessment, Analysis, Enterprise Risk..., Governance, ISO 27001, Business Process..., Information Technology, Business Analysis, IT Management, SDLC, Enterprise Architecture, ITIL, Telecommunications
Education
York University - Schulich School of Business 2009 — 2011
MBA, Strategy
Lahore University of Management Sciences 1998 — 2002
BSc (Honors), Computer Science
Re/Max Aboutowne Realty Corporation, Brokerage May 2004 - Present
Mary McDonough Research and Associates January 2001 - April 2004
Bell Canada September 1993 - September 1997
Skills
Townhomes, Referrals, Condos, Sellers, Buyer Representation, Relocation Buyers, Listings, Selling, Real Property, Resellers, Real Estate Transactions, Buyers, Single Family Homes, Brokerage, Property, New Homes, Investment Properties, Waterfront, Seniors, Move Up Buyers, Home Staging, New Home Sales, Listing Homes, Luxury, First Time Home Buyers, Sales
Education
Ontario Real Estate College 2003 — 2004
Real Estate Professional, Real Estate
Laurentian University/Université Laurentienne 1987 — 1991
Bachelor or Arts Degree, Psychology
Lockerby
Wembley
TD May 2014 - Present
RBC October 2012 - January 2014
Scotiabank February 2010 - August 2012
RBC Dexia Investor Services July 2007 - June 2009
RBC May 2006 - July 2007
Sun Life Financial October 2005 - April 2006
CIBC March 2005 - October 2005
Bell Canada September 2004 - March 2005
OAO Technology Solutions April 2003 - December 2003
DataMirror August 1999 - September 2002
Skills
SDLC, PMP, PMO, Vendor Management, Business Analysis, Project Delivery, Project Portfolio..., Waterfall, Software Project..., Requirements Gathering, Data Warehousing, Resource Management, Release Management, Business Intelligence, Business Requirements, Certified Project..., Agile Project Management, Requirements Analysis, Visio, Project Planning, Project Management, Software Development, Business Process, MS Project, Business Objects, Testing, Business Process..., Information Technology, Telecommunications, IT Strategy, Governance, Enterprise Software, Risk Management, User Acceptance Testing, Cross-functional Team..., Systems Analysis, Solution Architecture, CRM
Education
Korea University
Summer study
Ryerson University
Business
York University
The Offshore Group January 2015 - Present
Bell Canada March 2010 - January 2015
Bell August 2007 - March 2010
Amp'd Mobile Canada November 2006 - August 2007
SMC Networks February 2003 - April 2004
Arthur Andersen September 1996 - May 2001
Skills
Accounting, Analysis, Variance Analysis, Internal Controls, Auditing, Finance, SAP, Cross-functional Team..., Account Reconciliation, Strategy, Management, Internal Audit, Financial Reporting, Forecasting, GAAP, Pricing
Education
Saddleback College 2004 — 2005
Associate of Art, Accounting
Long Beach City College 2001 — 2002
Certificate, General Business
Universidad de los Andes (VE) 1990 — 1996
Bachelor of Science, Business Administration
Pro Altair Technology Consulting January 2007 - Present
ZE PowerGroup October 2010 - March 2011
Bell Canada January 2008 - January 2010
UTStarcom January 2007 - August 2007
Nokia Mobile Phones 1999 - 2005
Glenayre 1998 - 1999
Racal Canada 1996 - 1998
Skills
Software Project..., MS Project, Team Leadership, Telecommunications, Software Development, Program Management
Education
University of Phoenix, MBA 2007 — 2009
MBA
Mansoura University 1984 — 1989
BSC, Electronic Engineering
SNC-Lavalin March 2010 - Present
SNC-Lavalin March 2008 - March 2010
McGill University September 2005 - September 2008
Bell Canada June 2005 - February 2008
KPMG August 2001 - June 2005
Skills
Forecasting, Corporate Finance, Cash Management, Foreign Exchange..., Cash Flow Forecasting, Cash Flow Reporting, Cash Flow Statements, Budgets, Personnel Selection, Personnel Management, Personnel Supervision, Leadership Development, Coaching, MD&A, Financial Analysis, Internal Controls, Accounting, Financial Accounting, Cash Flow, Analysis, Management
Education
McGill University 1998 — 2001
Bachelor of Commerce, Honours in Accounting
Marianopolis College 1996 — 1998
Reliable Logistical Solutions July 2011 - Present
Bell Canada October 2007 - April 2010
Skills
Account Management, Solution Selling, Direct Sales, Telecommunications, Sales Management, B2B, Channel Partners, Sales Operations, Sales, Customer Service
Education
Kwantlen University College
Bell Canada January 2000 - Present
Etisalat September 1989 - June 1997
Saudi Telecom March 1985 - September 1989
PLDT 1980 - 1981
Skills
Telecommunications, FTTx, Team Leadership, Project Planning, Fiber Optics, Access Networks, OSP, Provisioning, Wireless, Network Design, Outside Plant, SDH, 3G, Transmission, Optical Fiber, VoIP, Project Management
Education
Mapua Institute of Technology 1975 — 1980
BSEE, Electrical Engineering
Enbridge Gas Distribution January 2011 - Present
BMO Financial Group January 2009 - January 2011
BMO Bank of Montreal April 2005 - January 2009
BMO Nesbitt Burns February 2003 - April 2005
BMO Nesbitt Burns 1998 - 2003
Bell Canada 1997 - 1998
Sun Life Financial 1995 - 1997
Skills
Financial Services
Education
York University - Schulich School of Business 1992 — 1994
IMBA, International Business, Western Europe
McGill University 1988 — 1992
BCom, Marketing and International Business
Ford Motor Company March 2011 - Present
Diamonius.com January 2012 - Present
GLG (Gerson Lehrman Group) January 2009 - Present
Rogers Communications April 2009 - March 2011
CarAds.ca June 2004 - January 2011
Bell Canada February 2007 - April 2009
GigaSize.com June 2006 - December 2006
Distech Controls June 2005 - June 2006
Tyco International August 2004 - July 2005
Nortel Networks May 2001 - September 2001
Skills
Social Media, Social Media Marketing, Social Networking, Online Advertising, Blogging, Facebook, Social Listening, Twitter, E-commerce, SEO, SEM, Digital Media, Digital Marketing, Technology Guru, Automotive, Mobile Marketing, Mobile Devices, Product Management, Project Management, Email Marketing, Online Marketing, Web Analytics, Marketing Strategy, Marketing Communications, PPC, Strategy, Entrepreneurship, Integrated Marketing, Analytics, User Experience, Advertising, Start-ups, Marketing, Management, Leadership, Digital Strategy, Interactive Marketing, Media Planning, CRM, Public Relations, Strategic Planning, Web Development, New Business Development, Strategic Communications
Education
McGill University 1997 — 2003
B.Eng, Computer Engineering
Marianopolis College 1995 — 1997
DEC, Pure and Applied Science
Selwyn House 1989 — 1995
High School Diploma
TELUS January 2012 - Present
Fibrenew Lower Mainland January 2011 - January 2012
SMART Technologies January 2010 - January 2011
Electronic Arts January 2009 - November 2009
Bell Canada 2006 - 2008
Bell Canada 2006 - 2006
Bell Canada 2004 - 2006
360networks 2003 - 2004
360networks 2002 - 2003
360networks 2001 - 2002
Skills
Business Process..., Data Center, ITIL, Infrastructure, Online Gaming, Vendor Management, Cross-functional Team..., PMP, Project Management, Process Improvement, IT Service Management, Telecommunications, Software Project..., Unix, Requirements Analysis, Networking, ERP, Disaster Recovery, IT Management, Security, Strategy, IT Operations, Change Management, Outsourcing, Management, Team Leadership
Education
Kwantlen Polytechnic University
Computer Information Systems
Airbus Group August 2015 - Present
Bell Canada October 2013 - May 2015
Department of National Defence April 2012 - October 2013
Alcatel-Lucent October 2011 - March 2012
Alcatel-Lucent May 2011 - October 2011
BTI Systems March 2009 - March 2011
Xtera Communications August 2008 - February 2009
PCI Geomatics May 2008 - July 2008
Meriton Networks May 2005 - April 2008
LJE Inc. July 2003 - May 2005
Skills
Technical Writing, Online Help, FrameMaker, Technical Communication, Manuals, SnagIt, Technical Documentation, Content Management, DITA, Software Documentation, Adobe Acrobat, Single Sourcing, Content Development
Education
McMaster University
Business Analysis certificate
Loyalist College
Certified ITIL Foundation 2011
University of Guelph
Bachelor of Arts
Bell Canada August 2005 - Present
BCF December 2001 - July 2005
Pinsonnault Torralbo Hudon (PTH) September 1997 - November 2001
McMaster Meighen (now Borden Ladner Gervais) September 1991 - August 1997
Skills
Commercial Litigation, Litigation, Class Actions, Privacy Law, Corporate Governance, Corporate Law, Employment Law, Civil Litigation, Licensing, Legal Advice, Dispute Resolution, Contentieux, Contentieux civil, Contentieux commercial, Rédaction juridique, Résolution des litiges
Education
Barreau du Québec 1991 — 1991
Called to the Québec Bar
University of Ottawa / Université d'Ottawa 1987 — 1990
Bachelor of Civil Law
Marianopolis College 1985 — 1987
DEC, Health Sciences
Villa Sainte-Marcelline 1973 — 1985
DES
BDC July 2012 - Present
Aveos Fleet Performance Inc. (Formerly Air Canada Technical Services) 2011 - 2012
energi PR/RP Communications, Digital March 2009 - May 2011
Port of Montreal January 2007 - February 2008
Canadian Geoexchange Coalition August 2005 - January 2007
Bell Canada 2004 - 2005
Export Development Canada November 1998 - November 2004
Skills
Corporate Communications, Media Relations, Internal Communications, Public Relations, Social Media, Public Affairs, Project Management, Strategic Communications, Stakeholder Management, Editing, Corporate..., Labour Communications, Patient Programs, Healthcare..., Communications Planning, Crisis Communications, Leadership, Community Development, Event Management, Press Releases, Financial restructuring..., Issue Management, Employee Communications, Budget Management, Client Relations
Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS)
Master of Arts, International Relations
McGill University
Bachelor of Commerce, Marketing and International Business
Marianopolis College
DEC, Commerce
Villa Maria
High School
Bell Canada 1990 - Present
Education
Confederation College
Lakehead University
Bell Canada February 1998 - Present
Town Shoes & The Shoe Company July 1994 - December 1997
Skills
Time Management, Project Coordination, Prioritization, Customer Service, Call Center, Telecommunications, MPLS, IP, Cisco Technologies, Wireless, Organization &..., VoIP, Call Centers, Enterprise Software, Unified Communications, Managed Services, Telephony, Customer Experience, DSL, Contact Centers, Vendor Management
Education
Kurukshetra University 1981 — 1985
Bachelor, Science
Kurukshetra University 1981 — 1985
Bachelor, Science
Intrinsec Technologies March 2010 - Present
Bell Canada 2008 - October 2010
Finance Canada 2008 - 2008
Department of Foreign Affairs 2006 - 2008
CGI 2006 - 2008
EDS 1999 - 2004
SHL Systemhouse 1998 - 1999
Learnix 1996 - 1997
Skills
Vulnerability Assessment, Security Architecture..., CISSP, Security, Information Security, Penetration Testing, Network Security, Computer Security, Information Security..., PCI DSS, Cloud Computing, IPS, Identity Management, PKI, Firewalls, Network Architecture, Disaster Recovery, IDS, Enterprise Architecture, Virtualization
Education
McGill University
MIS, Finance
belairdirect / ING Canada January 2008 - Present
Bell Canada October 2006 - January 2008
Education
Karachi University 1981 — 1986
M.Sc, Earth Sciences
Euclid Infotech Pvt. Ltd. April 2013 - Present
TransCard Capital Inc. 2013 - Present
POA Educational Foundation January 2002 - Present
Karma Candy Inc. December 2007 - August 2010
Osellus Inc, Canada & Osellus Asia Pacific Canada January 2002 - November 2007
Isopia Inc. 1999 - 2001
Bell Canada 1996 - 1999
Candle Corporation 1993 - 1994
Far East Computers 1989 - 1993
HCL Technologies 1987 - 1989
Education
Ryerson University 2009 — 2009
Honorary Doctorate, Ted Rogers School of Business Management
School of Computer & Systems Sciences, Jawaharlal Nehru University 1979 — 1984
Research Scholar for Ph.D., Computer Science
Kurukshetra University 1978 — 1979
Post Graduate Diploma in Computer Science, Computer Science
Kurukshetra University 1976 — 1978
M.Sc. (Mathematical Statistics), Statistics & Operations Research
Hansraj College, Delhi University 1973 — 1976
B.Sc., Science
Cisco December 1995 - Present
University of Toronto, School of Continuing Studies 2012 - 2014
Manulife Financial January 1994 - December 1995
Xerox September 1991 - January 1994
Bell Canada September 1984 - September 1991
The Pillsbury Company September 1983 - September 1984
Honeywell Process Solutions June 1980 - September 1983
Skills
Cloud Computing, Data Center, Cisco Technologies, Unified Communications, VoIP, Network Architecture, Virtualization, IP, Wireless, QoS, Managed Services
Education
University of Toronto 2009 — 2010
Advanced Certificate in Strategic Leadership
McGill University 1979 — 1980
Mechanical Engineering
State University of New York College at Plattsburgh
B.A., Physics
Manulife September 2014 - Present
Standard Life May 2013 - September 2014
Acn March 2011 - May 2013
Bell canada May 2009 - March 2010
Rogers Wireless January 2006 - May 2009
Skills
Communication Skills, Customer Service, Social Networking, Strategic Thinking, High Achiever, Relator, Sales, VoIP, Customer Experience, Wireless, Customer Satisfaction, Time Management, Call Centers, Team Leadership, CRM, Telephone Skills
Education
Marianopolis College 2005 — 2006
Social sciences, Social Sciences
Chanoine-Armand-Racicot 2000 — 2005
Rogers Communications March 2015 - Present
Cisco Systems Canada April 2005 - March 2015
Ivey Alumni Board 2011 - 2015
Ivey Alumni Board 2011 - 2015
Ivey Alumni Board 2011 - 2015
Bitfone January 2005 - April 2005
Nortel Networks September 1996 - December 2004
Bell Canada May 1989 - September 1996
Education
University of Western Ontario 2002 — 2004
MBA, Business
Loyalist College 1986 — 1989
Associate, Applied Science
Kelly McDougald May 2015 - Present
Knightsbridge Human Capital Solutions September 2010 - May 2015
OLG Ontario Lottery and Gaming September 2007 - September 2009
Toronto Board of Trade 2005 - 2007
Bell Canada September 2003 - January 2006
Nortel September 1986 - September 2003
BCSI 1981 - 1986
Skills
Change Management, Leadership, Cross-functional Team..., Talent Management, CRM, Leadership Development, Business Development, Management, Sales, Business Strategy, Program Management, Account Management, Process Improvement, Organizational..., New Business Development, Strategy, Coaching, Customer Service, Team Leadership, Organizational..., Executive Coaching, Operations Management, Business Planning, Succession Planning, Strategic Planning, Start-ups, Employee Engagement, Performance Management, Mergers & Acquisitions, Negotiation, Workshop Facilitation, Team Building, Telecommunications, Management Consulting, Budgets, Marketing Strategy, Business Process..., Project Management, Executive Management
Education
King's University College 1978 — 1981
BA, Social Work/Arts
King's University College
Ontario Power Generation 2014 - Present
Pathways to Education Canada January 2013 - Present
Manulife Financial 2012 - 2014
Harbourfront Centre 2004 - 2012
Manulife Financial 2007 - 2011
Manulife Financial 2004 - 2007
Manulife Financial 2001 - 2004
Manulife Financial 1999 - 2001
Bell Canada 1997 - 2000
Collège des Grands Lacs 1995 - 1997
Skills
Leadership, Governance, Strategic Planning, Change Management, Human Resources, Global Brand Strategy, Reputational management, Crisis Management, Succession Planning, Talent Management, Leadership Development, Employee Engagement, Corporate Communications
Education
Laurentian University/Université Laurentienne 1986 — 1990
MBA
Bell Canada June 2011 - August 2015
MaRS Discovery District May 2010 - June 2011
Berkeley Payment Solutions May 2008 - August 2008
JWT May 2006 - July 2006
Skills
Product Management, Strategy, Start-ups, Product Development, Business Development, Entrepreneurship, SaaS, Enterprise Software, Mobile Devices, Project Management, Strategic Planning, New Business Development, Cross-functional Team..., Analytics, Telecommunications, CRM, Business Planning, Business Strategy, Data Analysis, Product Marketing, Go-to-market Strategy, Team Leadership, Competitive Analysis, Integration, Business Analysis, Marketing Strategy, Cloud Computing, Strategic Partnerships
Education
University of Southern California 2015 — 2017
Master’s Degree, Peter Stark Producing Program
The University of Western Ontario - Richard Ivey School of Business 2005 — 2009
HBA
Upper Canada College 2001 — 2005
Independent Contractor October 2010 - Present
OCBC Bank August 2008 - September 2010
Bell Canada August 2004 - August 2008
Bell Canada April 2002 - August 2004
Bell Canada June 2001 - March 2002
Sprint Canada Inc. July 1999 - May 2001
TRL Microwave Technology Inc. January 1997 - March 1999
Nexus Computers June 1991 - March 1994
Skills
Project Management, Strategic Planning, Change Management, Business Analysis, Financial Modeling, Management Reporting, Financial Planning &..., Risk Management, Pricing & Profitability..., Team Building, Performance Management, Budgeting & Forecasting, Credit Management, Operational Planning, Credit & Collections, Billing, Forecasting, Management, Telecommunications, Vendor Management, Strategic Financial..., Invoicing, Business Planning, Cross-functional Team..., Strategy, Leadership, Budgets, Business Process..., Process Improvement, Marketing Strategy, Finance, Business Strategy, Business Process, Project Planning, Financial Reporting, Executive Management
Education
University of Victoria 1994 — 1996
Master of Business Administration (MBA), Finance, Marketing
Manipal Institute of Technology 1987 — 1991
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
JNS
Hewlett-Packard April 2012 - Present
HP December 2008 - April 2012
Hewlett-Packard April 2006 - November 2008
Hewlett-Packard October 1999 - March 2006
Rogers Communications Inc. 1996 - September 1999
Bell Canada 1986 - 1996
Education
Leaside High
London Business School
Accelerated Development Program
Ryerson University
Bachelors, Information Management
Syracuse University
MSc., Telecom & Network Management
University of Southern California
Executive Telecommunications Management
Ericsson August 2014 - Present
Cisco September 2013 - July 2014
Bell Canada May 2012 - May 2013
Aubidot Online January 2005 - May 2010
China Telecom July 1997 - April 2004
Skills
Testing, Unix Shell Scripting, VBScript, Quality Center, Integration Testing, Python, Analysis, Linux, Test Planning, Integration, JIRA, XML, Visio, User Acceptance Testing, Operating Systems, Scrum, Web Applications, Troubleshooting, Load Testing, Unix, Defect Tracking, Performance Testing, Microsoft SQL Server, Bug Tracking, Business Analysis, Software Quality..., Regression Testing, Bugzilla, Quality Assurance, Functional Testing, Manual Testing, Eclipse, System Testing, Test Cases, Test Automation, Security, QTP, Agile Methodologies, DNS, Requirements Analysis, Java, Perl, Test Execution, SQL, MySQL, Network Security, C++, SDLC, Databases, Test Strategy
Education
Jilin University
Bachelor's degree, Computer Science
Science Academy of China.
Master's degree, Computer Science
Accenture July 2015 - Present
Accenture May 2013 - July 2015
ChangePath Consulting January 2009 - February 2015
Corporate Communications Interactive, Inc 2001 - 2008
Accenture 1995 - 1998
Bell Canada January 1994 - December 1995
Education
University of Toronto
B.A., Labour Management Relations
McGill University
Branksome Hall
Cambridge Memorial Hospital January 2011 - Present
Conestoga College Institute of Technology and Advanced Learning September 2012 - Present
PurposeFirst September 2010 - Present
Rogers Communications Inc. 2005 - 2010
Rogers Communications Inc. 2005 - 2005
Rogers Communications Inc. 2003 - 2005
Rogers Communications Inc. 2000 - 2003
Bell Canada 1983 - 1989
Marks and Spencer 1983 - 1989
Skills
Change Management, Leadership Development, Quality Assurance, Workshop Facilitation, Project Management, Call Centers, Strategy, Management, Employee Engagement, Training, Human Resources, Achieve Global, Coaching, Customer Service, Organizational..., Program Management, Leadership, Franklin Covey, Instructional Design, Team Leadership, Organizational..., Call Center, Performance Management, Sales, Strategic Planning, Recruiting, Cross-functional Team..., Process Improvement, Employee Training, Talent Management, Executive Coaching, Team Building, Needs Analysis, Employee Relations, Training Delivery, Time Management, Personnel Management, Facilitators, Conflict Resolution, Career Development, Talent Acquisition, Succession Planning, New Hire Orientations, Organizational Design, Interviews, Executive Development, Performance Improvement, Onboarding, Management Consulting, Culture Change
Education
York University - Schulich School of Business 2012 — 2012
Masters Certificate in Health Care Management
King's University College 1980 — 1983
BA, Administrative/Human Relations
Alpha One Real Estate 2002 - Present
TELUS 2001 - 2002
Bell Canada 2000 - 2001
Voice Mobility 1999 - 2000
Cadvision 1996 - 1999
Internet Direct 1995 - 1996
Skills
Contract Negotiation, Marketing Strategy, Product Marketing, Real Estate, Product Development, Product Management, Internet Services, Network Design, Online Marketing, Network Administration, Web Design, Sales Support, Programming, Stage-Gate, Training & Development, Sales
Education
Kwantlen Polytechnic University 1994 — 1995
Certificate, Computer Systems Technician
Sunwing Travel Group July 2013 - July 2015
Aimia Inc May 2010 - July 2013
Aimia Inc November 2008 - December 2011
Bell Canada January 2004 - October 2008
Skills
Strategic Planning, Software Development, Negotiation, Process Management, Client management, Agile Methodologies, CRM, Business Development, Strategy, Enterprise Architecture, Process Improvement, Program Management, Project Management, Leadership, Budgets, Management, Enterprise Software, Vendor Management, IT Strategy, Team Leadership, Outsourcing, PMO, Marketing
Education
Harvard Extension School 2013 — 2016
Strategic Management Certificate
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
Executive Certificate Program
University of Waterloo 1990 — 1991
Master of Applied Science in Management Science, Management Information System
University of Waterloo 1986 — 1989
Bachelor of Science, Science and Business
ComputerTalk Technology, Inc January 2011 - Present
TD Wealth Management May 2010 - December 2010
CGI October 2009 - May 2010
BELL June 2007 - October 2009
BELL CANADA December 2004 - June 2007
Motorola March 1999 - December 2004
Motorola January 1996 - January 1999
Motorola 1995 - 1999
SERVICE PRODUCTS January 1995 - January 1996
Skills
Cross-functional Team..., Telecommunications, PMP, Managed Services, Account Management, Program Management, Vendor Management, Wireless, Call Centers, Unified Communications, PMO, ITIL, Mentoring, Management, Customer Experience, Coaching, Process Improvement, Leadership, SDLC, Project Management, Customer Retention, Security, Integration, International Business, German, Risk Management, Project Portfolio..., Team Management, Team Leadership, Outsourcing, VoIP, Contract Negotiation
Education
QUEEN'S UNIVERSITY 1998 — 2000
MASTER OF BUSINESS ADMINISTRATION (MBA), EMBA
Queen's University 1998 — 2000
MBA, Business
Ryerson University 1997 — 2003
BBUS, Marketing
The George Washington University 2004 — 2007
PMP - ADV, Advanced Project Management
Loyalist College 2005 — 2005
ITIL, Fondation Level
The George Washington University 2001 — 2004
PMP - IT, Information Technology
Program Management Institute 1999 — 2001
PMP, Project Management
Ryerson University 1986 — 1989
Technologist, Power / Controls
Loyalist College 2005 — 2005
Associate's degree, ITIL
RYERSON POLYTECHNICAL INSTITUTE 1997 — 2003
Bachelor of Commerce (BCom), Marketing
The Carbon Accounting Company April 2014 - Present
Jordan Engineering Inc. January 2013 - December 2013
Bell Canada July 2012 - December 2012
Govt. Hospital November 2008 - July 2011
Information Technology September 2005 - July 2011
Self Employed June 2002 - August 2005
Skills
SQL Server 2000-2008, Oracle SQL and PL\SQL, ASP.NET 2008, c#, ADO.NET, WPF, C#, ASP.NET, Microsoft SQL Server, jQuery, XML, SQL, .NET, Visual Studio, VB.NET, Programming, Oracle, WCF, LINQ, IIS, AJAX
Education
Humber College 2011 — 2012
.Net certification, .Net
Kurukshetra University 1999 — 2002
Master in Computer Applications, Computer
University of Jammu 1998 — 1999
B.Ed., Math & Science
Kurukshetra University 1995 — 1998
B.SC. Computer, Computer Science
Extreme Networks May 2013 - Present
Digital Transformation and Experience Standards Association December 2014 - Present
Canadian Marketing Association September 2012 - Present
Extreme Networks May 2013 - January 2014
Bell Canada April 2011 - April 2013
One Million Acts of Innovation January 2011 - December 2012
IBM October 2009 - April 2011
IBM February 2009 - September 2010
IBM June 2008 - February 2009
IBM / Nitix June 2007 - June 2008
Skills
Digital Marketing, Digital Strategy, Online Marketing, Social Media, Lead Generation, Social Media Marketing, E-commerce, Web Analytics, Strategy, Social Business, Corporate Communications, Analytics, SEO, Marketing Strategy, SEM, Social Networking, Strategic Partnerships, Web 2.0, Strategic Planning, Business Development, Multi-channel Marketing, Marketing Communications, B2B, Competitive Analysis, Marketing, Telecommunications, User Experience, Demand Generation, Interactive Marketing, Content Management, Social Software, Social Media Measurement, Web Marketing, Public Speaking, Brand Management, Strategic Branding, Blogger Relations, Community Management, Marketing Management, Go-to-market Strategy, Customer Experience, Interaction Design, Customer Acquisition, Marketing Automation, Integrated Marketing, Start-ups, Digital Media, Advertising, Management, Enterprise Software
Education
Massachusetts Institute of Technology 2013 — 2013
MIT Media Lab, Learning Creative Learning
Sheridan College
Digital Communication, Strategy, Comms
University of Toronto
H.BBA. Digital Enterprise Management (MIS), Specialist Degree in IT, Communications and Business Management, Double major in Economics
Humber College May 2012 - Present
TeleConsult March 2004 - March 2012
ExxonMobil June 2010 - August 2011
Apotex Inc. October 2005 - April 2009
belairdirect / ING Canada 2002 - 2003
Bell Canada 1994 - 2002
Eatons 1991 - 1994
Hudson's Bay Company 1990 - 1991
Skills
Vendor Management, Telecommunications, ITIL, Project Management, Business Analysis, Management, Pre-sales, Call Center, Leadership, Call Centers, SDLC, Business Process, Software Documentation, Process Improvement, IT Service Management, IT Management, PMP, Business Process..., Disaster Recovery, Cross-functional Team..., Team Management, Recruiting, Customer Satisfaction, Cloud Computing, Avaya, Business Intelligence, Integration, Quality Assurance, SharePoint, Consulting, Project Planning, IT Strategy, Project Portfolio..., Troubleshooting
Education
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2005 — 2006
Certificate, Mediation and Dispute Resolution
Pratt Institute 1984 — 1986
M.S., Information Science
Kutztown University of Pennsylvania 1976 — 1980
BS, Library Science Education; Minor - Biology
Bell Canada & BCE Inc. November 2011 - Present
Bell Mobility July 2009 - November 2011
Bell Canada February 2008 - June 2009
Bell Sympatico November 2006 - February 2008
Bell Mobility June 2005 - November 2006
Bell Canada January 2004 - June 2005
Bell Canada May 2002 - June 2004
Bell Nexxia April 2000 - May 2002
BCE December 1997 - April 2000
Skills
Strategic Planning, Business Strategy, Forecasting, Customer Experience, Management, Leadership, Business Development, Executive Management, Strategy, Telecommunications, Business Analysis, Strategic Financial...
Education
Richard Ivey School of Business 1996 — 1998
MBA, Finance, Strategy
Western University 1985 — 1989
H. Bsc., Science
Ashbury Heights Capital June 2008 - Present
Lane Berry Investment Banking July 2005 - June 2008
General Motors / Strategic Initiatives June 2004 - November 2004
Sun Microsystems Inc. May 1999 - June 2003
Bell Canada June 1998 - May 1999
Education
Massachusetts Institute of Technology 2003 — 2005
Master's, Electrical Engineering and Computer Science
Massachusetts Institute of Technology - Sloan School of Management 2003 — 2005
MBA
University of Ottawa 1993 — 1997
B.Sc, Computer Science
Bell January 2014 - Present
Bell Canada April 2007 - December 2013
Enterasys Networks October 2006 - April 2007
Primus Canada November 2004 - October 2006
Oracle Corporation October 2000 - November 2004
Skills
Salesforce.com, VoIP, Managed Services, Professional Services, New Business Development, Direct Sales, Unified Communications, Sales Process, Enterprise Software, Solution Selling, Sales Management, Business Development, Strategic Partnerships, Telecommunications, Sales, Wireless, Partner Management, Account Management, Go-to-market Strategy, Cloud Computing, Telephony, Selling, Product Management, Strategy, Vendor Management, Business Intelligence, Marketing Strategy, Lead Generation, CRM, MPLS, Software Industry, Customer Retention, Call Centers, SaaS, Cold Calling, IP, B2B, Data Center, Negotiation, Key Account Management, Channel Partners, Customer Experience, Leadership, Product Marketing, Networking, Sales Operations, Pre-sales, Mobile Devices, Sales Presentations
Education
Laurentian University/Université Laurentienne 1992 — 1996
BA
Bell Canada June 2011 - Present
Cisco Systems 2008 - June 2011
Scientific Atlanta, a Cisco Company October 2004 - 2008
Navtel Communications February 2003 - October 2004
NetTest 2000 - 2003
GN Nettest September 1997 - 2000
Skills
IPTV, VOD, Product Management, Digital TV, Wireless, Telecommunications, IP, Product Development, Satellite Communications, Embedded Systems, Video Compression, VoIP, SIP, Business Strategy, Leadership, Product Marketing, Management, Team Leadership, CRM, Analytics, Competitive Analysis, Go-to-market Strategy, Mobile Devices, Strategy, Broadband, Software Development
Education
Ivey Business School at Western University 2008 — 2009
MBA, Executive MBA Program
University of Waterloo 1993 — 1997
BMath, Honours Computer Science with Electrical Engineering Electives
RAD International 2013 - Present
Design Strategy Inc. 1993 - Present
Equity Wine Group Inc. 2012 - Present
Bell Canada 2007 - 2014
RAD International 2005 - 2006
Maptuit 2004 - 2004
Cedara Software 2003 - 2004
Quarry Integrated Communications 2002 - 2002
University of Toronto 2002 - 2002
Quest Software 2001 - 2001
Skills
User Experience, Usability Testing, Information Architecture, User Interface Design, Interaction Design, Accessibility, Eye Tracking, Requirements Analysis, Usability Engineering, Human Computer..., Card Sorting, Business Analysis, Iterative Design, User-centered Design, Contextual Inquiry, Task Analysis, Customer Experience, Team Leadership, Axure, Wireframes, Experience Design, Wire Framing, User Research, E-commerce, Heuristic Evaluation, User Experience Design, Ontario Wine Broker, Software Design, Persona, User Scenarios, User Interface, Mobile Applications, Analytics, Agile Methodologies, Mobile Devices, Digital Strategy, Usability, Requirements Gathering, Human Factors, Web Applications, Integration, Web Strategy, Ethnography
Education
London South Bank University 1992 — 1999
PhD, Interactive Systems Design, Maths and Computer Science
University of Guelph 1989 — 1991
MSc, Interactive Systems Design
University of Guelph 1984 — 1989
BA, Computer Science
Cobalt - Security, Crisis Management and Business Continuity September 2015 - Present
GH Inc. May 2015 - Present
Ernst & Young September 2011 - May 2015
Bell Canada August 2007 - July 2011
EADS November 2006 - July 2007
Bombardier Aerospace August 2002 - October 2006
Canadian Embassy, Peru July 1997 - July 2001
Department of Foreign Affairs, Canada September 1995 - June 1997
DND 1985 - 1992
Skills
Information Security..., Security Governance, Data Loss Prevention, Information Security, DLP, Security, Programme Governance, PCI DSS, ISO 27001, CISSP, Physical Security, Business Continuity..., Security Audits, IT Audit, Business Continuity, Security Awareness, Risk Assessment, Program Management, Vulnerability Assessment, Computer Security, Governance, Identity Management, Corporate Security, Security Policy, CISA, Information Technology, Risk Management, IT Strategy, Security Architecture..., Application Security, Vulnerability Management
Education
Jones International University 2011 — 2013
MBA, Information Security Management, Summa Cum Laude
Royal Military College of Canada/Collège militaire royal du Canada 1977 — 1982
BEng Electrical, Microprocessors
Bell Canada 1998 - Present
TD August 1990 - 1998
Skills
Integration, Telecommunications, Microsoft SQL Server
Education
College Louise Wegmann
Lebanese American University
Bachelor's degree, Computer Science
University of Arizona
Master's degree, Computer Software Engineering
Consulting January 2013 - Present
ATI / Alta Telecom June 2011 - 2012
Acrodex 2008 - 2009
Ledcor Technical Services September 2007 - April 2008
Bell Canada 2004 - 2006
Group Telecom 1999 - 2003
IBM Global Services March 1995 - September 1999
Huemmert Consulting April 1993 - March 1995
Government of Alberta July 1984 - March 1993
Skills
Vendor Management, Telecommunications, Change Management, IT Business Management, Project Management, Business Planning, Service Management, Needs Analysis, Business Process, People Development, Service Delivery..., Operations Management, Business Acumen, Customer Service, Management Consulting, Team Leadership, Leadership, Management, IT Strategy, Integration
Education
Grant Macewan College
Telecommunications Management
MacEwan University
Computer Management
University of Alberta
Information Technology Management Program
Bell Canada Project ManagerBell Canada2001 - Present
Education
Lebanese American University 1980 — 1983
Bell Canada April 2010 - Present
Bell Canada February 2006 - April 2010
Treasury Board Secretariat - Government of Canada May 2002 - February 2006
Bell Global Solutions February 1999 - April 2002
Skills
Managed Services, Business Development, Telecommunications, Cloud Computing, Security, Professional Services, Wireless, Solution Selling, New Business Development, Data Center, Product Management, CRM, Integration, Team Leadership, Unified Communications, Program Management, VoIP, Enterprise Software, Pre-sales, SaaS
Education
St. Lawrence College 1975 — 1976
Business Administration, Business Administration and Management, General
Loyalist College 1973 — 1975
Business Administration
Nexen Inc. March 2011 - Present
Competitive Edge Solutions Inc January 2008 - Present
Bell Canada 2000 - 2002
Wi-LAN Inc. 1999 - 2001
Nortel Networks 1998 - 2000
GEC Alsthom Signalling 1990 - 1995
Independent Broadcasting Authority 1987 - 1988
Skills
PMO, Project Portfolio..., PMP, Business Process..., Project Delivery, Project Planning, Project Management, Change Management, Program Management, Business Analysis, Project Control, Risk Management, MS Project, Process Improvement, Integration, Governance, Contract Management, Team Leadership, Project Coordination, Cost Engineering, Upstream, EPC, Procurement, Project Engineering, Earned Value Management, Business Process, Testing, Gas, Process Engineering, IT Service Management, Energy
Education
University of Calgary 1995 — 1998
MSc (Eng), Project Management
Leeds Beckett University 1985 — 1989
B. Eng (Hons), Communication Systems Engineering
SunLife FinancialSale March 2014 - Present
Scotiabank December 2012 - Present
Manulife Financial August 2011 - December 2012
MTS Allstream June 2010 - July 2011
IBM Global Business Services February 2010 - August 2010
Bell Mobility April 2008 - January 2010
Bell Canada September 2007 - April 2008
Rogers Wireless 2006 - 2006
Bell Canada 2005 - 2005
Primus Canada 2004 - 2005
Skills
SDLC, Integration, Telecommunications, Business Analysis, Project Management, Requirements Analysis, Analysis, Vendor Management, Business Process..., Agile Methodologies, Project Planning, Business Intelligence, Management, Critical Thinking, Relationship Management, Risk Management, Testing, Process Improvement, Solution Architecture, Strategy, PMP, Project Delivery, Wireless, PMO, Project Portfolio..., Training, Team Leadership, Quality Assurance, Leadership, Enterprise Software, Call Centers, Requirements Gathering, Feasibility Studies, VoIP, User Acceptance Testing, Interpersonal Skill, Strategic Influence, Leadership Development, ITIL Service Strategy
Education
Landmark Education 2013 — 2013
Advanced Leadership, Advanced Leadership Program
University of Engineering and Technology, Lahore
B.Sc Electrical Engineering, Communication
Bell Canada December 1992 - Present
C1 Communications 2000 - 2001
Bell Canada March 1989 - July 2000
Skills
Solution Selling, Channel, Unified Communications, Managed Services, Cloud Computing, Direct Sales, Telecommunications, New Business Development, Sales Operations, Cisco Technologies, Data Center, SaaS, Strategic Partnerships, Vendor Management, Customer Experience, Wireless, Telephony, Network Security, Professional Services, MPLS, Sales Process, WAN, Go-to-market Strategy, IP, VoIP, Selling, B2B, SIP, Product Marketing, Co-location, Sales, Mobile Devices, Sales Management, Key Account Management, Salesforce.com, Security, Ethernet, Contact Centers, Call Center, Channel Partners, Account Management, CRM, Pre-sales, Product Management, Virtualization, Enterprise Software
Education
Laurentian University/Université Laurentienne 1988 — 1993
Workplace Safety and Insurance Board (WSIB) July 2012 - Present
Ministry of Natural Resources – Land and Resources Cluster February 2009 - June 2012
Ministry of Transportation April 2008 - January 2009
Aon June 2007 - April 2008
Yellow Pages Group October 2006 - June 2007
Pillar to Post Inc August 2005 - September 2006
MDS Sciex April 2005 - July 2005
Manulife Financial 2004 - 2005
Rogers Cable Inc May 2004 - August 2004
Bell Canada November 2003 - May 2004
Skills
Requirements Gathering, Requirements Analysis, SDLC, Business Analysis, User Acceptance Testing, Business Process, Agile Methodologies, Program Management, Software Documentation, SharePoint, PMP, Visio, Business Requirements, Project Planning, MS Project, PMO, Test Planning, Software Project..., Project Management, Quality Assurance, Microsoft SQL Server
Education
Learning Tree International 2014 — 2014
Management Skills for an IT Environment
York University - Schulich School of Business 2007 — 2007
Masters Certificate in Project Management
Kingston University 1990 — 1994
Kingston University, Bsc (hons) Computer Science
CIBC ITS UNIX October 2013 - Present
IBM Canada Ltd. October 2008 - September 2013
CIBC July 2008 - September 2008
Accenture 2004 - 2008
EDS November 2006 - January 2007
CIBC 2002 - 2004
Rogers Communications 2000 - 2002
CIBC 1999 - 2000
IBM Global Services 1998 - 1999
Bell Canada 1997 - 1998
Skills
Consulting, Performance Tuning, Databases, System Deployment, Incident Management, Technical Architecture, Unix Operating Systems, Solaris, Solaris Volume Manager, Veritas Cluster Server, Veritas Volume Manager, Veritas Storage..., AIX Administration, Sybase Adaptive Server, SAN, Netbackup, Operating Systems, Cluster, Servers, Sybase, Microsoft SQL Server, Replication, Troubleshooting, Business Process, IT Management, IT Operations, Networking, Enterprise Software, Technical Support, Service Delivery, Change Management, HP, Oracle VM, Unix, Cross-functional Team...
Education
King Fahd University of Petroleum & Minerals 1984 — 1989
Bsc., Business and IT, 2nd Honors
St. Andrew's College 1983 — 1984
High School Diploma, High School/Secondary Diplomas and Certificates
Bearwood College (Royal Merchant Navy School) 1978 — 1982
O Levels, High School/Secondary Diplomas and Certificates
Rogers Communications September 2013 - Present
Bell Canada January 2010 - July 2013
Bell Canada November 2009 - November 2010
Bell Canada November 1998 - April 2009
Signature Vacations April 1991 - August 1997
Skills
English, French, German, Italian, Customer Focus, Customer Oriented, Telecommunications, Account Management, Solution Selling, Wireless Networking, Disaster Recovery, Lync, IT Service Management, TAS, Video Conferencing, Unified Communications, Analysis, Managed Services, Project Management, Professional Services, IP, Sales Operations, Cloud Computing, Data Center, Management, Security, Networking, Business Intelligence, MPLS, Leadership, Telephony, Wireless, Direct Sales, Sales, Call Centers, Integration, Strategy, Strategic Partnerships, Team Leadership, Cross-functional Team..., Selling, CRM, VoIP, B2B, Outsourcing, Cisco Technologies, Customer Experience, New Business Development, Enterprise Software, Team Management
Education
Istituto Technico per il Turismo/Lingustico 1987 — 1992
LANGUAGES / Economy, International Economics/Languages
Libera Università di Lingue e Comunicazione IULM 1985 — 1990
1998, Language Italian, French German English
Alberta Urban Municipalities Association June 2015 - Present
Executive Flight Centre Fuel Services Ltd. September 2013 - June 2015
Alberta Health Services with Hewlett-Packard March 2013 - June 2013
Microserve July 2012 - February 2013
Acrodex February 2009 - July 2012
Beacon For Change August 2008 - February 2009
Bell Canada May 2007 - July 2008
Fraser Milner Casgrain LLP 2004 - 2006
Arc Business Solutions 2002 - 2004
Skills
Project Delivery, Business Analysis, Project Management, Active Directory..., Microsoft Exchange, Microsoft Office, IIS, Citrix, Server Administration, Blackberry Enterprise...
Education
Grant Macewan College 2007 — 2012
Project Management Certificate - In Progress, Project Management Certificate
Strickland Auto Group April 2010 - Present
Bell Canada April 2004 - October 2010
Bell Canada July 2003 - April 2004
Sykes Assistance Services January 2001 - June 2003
Skills
Call Center, Change Management, Management, Training, Telecommunications, Sales, Account Management, Sales Operations, New Business Development, Call Centers, Sales Process, Leadership, Customer Satisfaction, Customer Experience, Customer Service, Direct Sales, Team Building, Team Leadership
Education
King's University College
Gibraltar Solutions Inc. November 2014 - Present
Bell Canada January 2005 - October 2014
Charon Systems September 2002 - December 2004
Al Futtaim Technologies October 1999 - April 2002
Skills
Citrix, Virtualization, VMware, Hyper-V, Active Directory, Cloud Computing, VDI, Windows Server 2008, Windows Server, Microsoft Technologies, Microsoft Exchange, Storage, Citrix Metaframe, Servers, Information Technology, Pre-sales, Infrastructure, High Availability
Education
Karachi University
Graduation
Bell April 1981 - Present
Bell Canada April 1981 - Present
Bell Aliant November 2013 - October 2014
Bell Aliant March 2010 - October 2014
Skills
Telecommunications, Wireless, Customer Service, Business Process..., Project Management, Process Improvement, Cross-functional Team..., Management, Vendor Management, VoIP, Product Management, Project Planning, Managed Services, Customer Experience, Call Centers, Unified Communications, Telephony, Broadband, IP, DSL, Solution Selling, Service Delivery, MPLS, Leadership, Integration, Team Leadership, Contact Centers, Mobile Devices
Education
Lakehead University 1981 — 1989
confederation college 1978 — 1981
Amdocs July 2003 - Present
Bell Canada September 2001 - July 2003
UTEL March 1996 - June 2001
Skills
Software Development, Software Project..., Business Analysis, Telecommunications, Requirements Analysis, PMP, SDLC, User Acceptance Testing, Billing Systems
Education
Maastricht School of Management 1998 — 2000
Master, MBA in General and Strategic Management
Kyiv National Taras Shevchenko University 1991 — 1996
MS, Applied Mathematics
Bell Canada January 2015 - Present
WorkSafeBC May 2014 - December 2014
Sauder School of Business at UBC August 2013 - December 2014
Copenhagen Business School February 2014 - March 2014
UBS Investment Bank August 2010 - May 2013
Dell October 2007 - May 2013
Bank of Ireland October 2007 - July 2010
Skills
Business Analysis, Requirements Analysis, Agile Methodologies, Project Management, Requirements Gathering, SDLC, Business Intelligence, Software Documentation, JCL, Team Management, CICS, Process Improvement, Business Development, Business Process..., Risk Management, Project Coordination, ITIL Certified, SQL DB2, Business A, Financial Analysis, Informatica
Education
The University of British Columbia 2013 — 2014
Master of Business Administration (MBA)
Jamia Millia Islamia 2003 — 2007
Bachelor of Technology (BTech), Electrical and Electronics Engineering
Ryan international school 1989 — 2001
Secondary, Science
Bell Canada August 2001 - October 2011
Iciniti Corporation 1997 - 1999
Skills
Management, Integration, Telecommunications, Agile Methodologies, VoIP, Team Leadership, SOA, ITIL, IP, Solution Architecture, Enterprise Architecture, Software Development, PMP, Cloud Computing, Databases, Vendor Management, Systems Analysis, IT Service Management, Software Project...
Education
Międzynarodowe Warsztaty Dziennikarskie dla Polonii 2010 — 2011
Szkoła Liderów 2009 — 2009
Uniwersytet Jagielloński w Krakowie 2004 — 2007
Master of Science, Applied Computer Science
Bell Canada May 1995 - Present
Skills
Wireless, DNS, Software Development, Unix, Integration, IP, Strategy, Telecommunications
Education
Laurentian University/Université Laurentienne
B.Sc., Physics
ABC123 March 2014 - Present
Independant Contractor July 2013 - March 2014
DGI 2012 - 2013
VayTek, Inc. April 1994 - October 2012
Bell Canada 1982 - 1988
Skills
Electronic Engineering, Prototype, Electrical..., Product Design, System Testing, Performance Testing, Computer Hardware, Computer Repair, Computer Proficiency, Computer Network..., Board Level, Electronic Circuit..., Digital Circuit Design, Analog Circuit Design, Video Production, Communication Skills, Public Speaking, Voice Broadcasting, Training, Team Leadership, Team-oriented, Programming, Technical Support, Technical Training, Microsoft Office, Microsoft Visio, Microsoft Windows, Linux, VMware, SPICE, AutoCAD, Fortran, Assembly Language, French, Manufacturing, Electronics, Customer Service, Project Management, Strategic Planning, Networking, Management, Testing, Program Management
Education
Maharishi University of Management 1988 — 1992
Bachelor of Science (B.S.), Electronics Engineering
Bell Canada May 2005 - Present
Nortel May 2003 - May 2005
Education
Lakehead University 1994 — 1998
B. Eng, Electrical Engineering
Canadian Air Transport Security Authority April 2013 - Present
Canadian Air Transport Security Authority January 2012 - April 2013
Canadian Air Transport Security Authority March 2009 - January 2012
Bell Canada February 2008 - March 2009
Bell Canada December 2006 - February 2008
BJPCommunication January 2001 - October 2005
Skills
Change Management, Project Management, Team Leadership, Project Planning, Customer Satisfaction, Program Management, Security, Business Analysis, Operations Management, Strategic Planning, Policy, Quality Assurance, Leadership, Business Process..., Process Improvement, Performance Management, Quality Management, Vendor Management, Teamwork, Management, Risk Management, Governance, Analysis, Training, Software Documentation, Call Centers, Team Building
Education
Telfer School of Management at the University of Ottawa 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Langara College 1999 — 2000
Web Design Certificate, Web programming, graphic design
Cegep Trois-Rivieres 1991 — 1993
Psychology
Verbatout - Services linguistiques September 2011 - Present
Bell Canada June 2010 - September 2011
Bell Canada May 2007 - May 2010
Bell Canada January 2006 - May 2007
Birks September 2005 - January 2006
Skills
Copywriting, Translation, Proofreading, Writing, Adaptation, Web, Online Marketing, Web Project Management, Telecommunications, Interviewing, Resume Writing, Internal Communications, Corporate Communications, Press Releases, Blogging, CAT tools, SDLX, Revision, Communication, Traduction, Correction de texte, Concepteur-rédacteur, Rédaction, Télécommunications
Education
2006 — 2010
Certificat, Traduction
Cégep de Jonquière 2000 — 2003
DEC, Communications - journalisme écrit
Bell Canada November 2007 - Present
Bell Canada March 2006 - August 2007
City of Edmonton June 2005 - February 2006
Education
MacEwan University
Northern Alberta Institute of Technology
PHCP Incorporated January 2007 - January 2012
Cryptic Moth Productions 2008 - 2009
Bell Canada September 2005 - March 2006
Body n Scents July 2003 - July 2005
MicroAge March 2003 - May 2003
Rogers January 2000 - February 2002
Intrawest May 1997 - February 1999
Club Intrawest 1996 - 1998
Club Intrawest 1996 - 1998
Grouse Mountain January 1997 - April 1997
Skills
Servers, IT Operations, Windows Server, Active Directory, Incident Management, System Administration, Disaster Recovery, Troubleshooting, Windows, IT Management, VMware, IT Service Management, Data Center, ITIL, System Deployment, SharePoint, Citrix, Vendor Management, Information Technology, Software Documentation, Customer Service, Team Leadership, Strategic Planning, Infrastructure, Telecommunications
Education
Winnet Systems 2002 — 2002
CCNA, Computer Networking
Langara College 1996 — 1999
Marketing and Sales
Bell TV March 2011 - Present
Bell Canada March 2007 - April 2011
Bell Canada October 2005 - March 2007
Bell Canada July 2004 - November 2005
Bell Canada July 2002 - July 2004
Karachi Grammar 1995 - 1997
Skills
Coaching, Analytics, Communication, Management Development, Customer Experience, Call Center, Performance Management, Training, Leadership, Management, Team Leadership
Education
York University - Schulich School of Business 2009 — 2010
Certificate, Achieving Excellence in Communication
Seneca College of Applied Arts and Technology 2006 — 2006
Certificate, Business Communication
Karachi University 1976 — 1980
Bsc Hons, Biochemistry
Deloitte June 2010 - Present
Kohler Co. 2008 - 2010
Innovapost 2007 - 2008
Bell Canada 2005 - 2007
Research In Motion 2003 - 2005
Hewlett-Packard Canada 2001 - 2003
Skills
SAP Retail Pricing, SAP IS - RETAIL, SAP Retail, Leadership, Project Management, Business Process..., PMO, SAP, SAP ERP, Business Analysis, Business Process..., Integration, SAP SD, SAP Implementation, Business Process Design, Program Management, Business Process, SAP Project Management, Management Consulting, IT Strategy, Project Portfolio..., ERP, SDLC, Process Improvement, Business Intelligence, Change Management, PMP, Project Delivery, Cross-functional Team..., Team Leadership, Requirements Analysis, SAP R/3, Software Project..., Strategy, Consulting, Management, SD, Order to Cash, Business Transformation, Vendor Management, Project Planning, ITIL, SAP ECC, System Integration...
Education
Jack Welch Management Institute - Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Executive MBA - with Concentration on Executive Leadership and Strategic Management
Lagos State University 1993 — 1997
Bachelor's Degree, B.Sc (Hons)
St. Finbarr's College
High School Diploma, WAEC-WASC
Autodesk October 2015 - Present
ISAAC Instruments August 2015 - August 2015
Trimble Navigation - GeoSpatial Division 2010 - April 2015
Trimble Navigation (formerly Geo-3D) 2006 - 2010
Bell Canada 2005 - 2006
TD Waterhouse Investor Services U.K. 2003 - 2005
Roadware Group 1999 - 2003
Grand River Conservation Authority 1991 - 1999
Skills
Product Management, Technical Writing, Technical Documentation, Marketing Communications, Information Architecture, Editing, Proposal Writing, Report Writing, Cross-functional Team..., Program Management, Product Marketing, GIS, Project Management, Business Strategy, Product Development, FrameMaker, Microsoft Office
Education
Simon Fraser University 2010 — 2011
Certificate, Technical Communications
Lakehead University 1996 — 2000
BA, English, History
MBNA Canada December 2011 - Present
Bank of America January 2010 - November 2011
Bell Canada October 2006 - May 2009
Skills
Data Warehousing, Business Intelligence, Business Analysis, Process Improvement, Needs Analysis, Balanced Scorecard, Analytics, Analysis, Call Center, SQL, Team Leadership, Performance Management, Business Requirements, Project Management
Education
University of Ottawa / Université d'Ottawa
Master of Engineering Management (MEng)
McGill University
Certificates in Software and Information Systems Technology
London South Bank University
BEng, Civil Engineering
Bell Mobility June 2012 - Present
Bell Canada November 2009 - June 2012
Bell Mobility December 2001 - November 2009
TKO Marketing 1999 - 2001
A & B Sound/ Visions Electronics 1991 - 1999
Skills
Telecommunications, Wireless, Channel Management, Solution Selling, Account Management, Channel Partners, B2B, Marketing Strategy, Management, Sales, Retail, Sales Operations, Unified Communications, Leadership, Business Development, Direct Sales, Team Building, Marketing, Customer Experience
Education
Grant Macewan College 1990 — 1991
Bachelor of Arts
Grande Prairie College 1988 — 1989
Bachelor of Arts
Volaris Group June 2013 - Present
Self Employed Tax Consultant January 2013 - June 2013
Ernst & Young May 2004 - December 2012
Tim Hortons 2005 - 2006
Bell Canada May 2000 - October 2003
KPMG September 1994 - May 2000
Skills
Corporate Tax, Income Tax, Tax Compliance, Tax Returns, Tax Preparation, Tax, Tax Accounting, Accounting, International Tax, Tax Advisory, Financial Audits, Tax Research, IFRS, US GAAP, Transfer Pricing, Corporate Finance, Community Outreach, Big 4, GAAP, Internal Controls, FIN 48, Canadian GAAP, Expatriate Tax, Sarbanes-Oxley Act, Corporate Tax Planning, Sales Tax, Tax Law
Education
Certified General Accountants of Ontario 1995 — 1999
CGA, Taxation
University of Karachi 1986 — 1990
Bachelor of Commerce (B.Com.)
St. Paul's School 1975 — 1985
Cambridge 'O' Level certification
Direct Energy Business Services April 2007 - Present
Bell Canada 2005 - 2007
Sprint Canada 1995 - 2000
Skills
New Business Development, Natural Gas, Leadership, Strategic Planning, Account Management, Business Development, Direct Sales, Solution Selling, Contract Negotiation, Team Leadership, Marketing Strategy, Sales Management, Team Building, Energy, Business Planning
Education
Laurentian University/Université Laurentienne 1988 — 1992
Bachelor of Commerce (B.Com.), Sports Administration
Grant Macewan College 1983 — 1985
Travel Consultant Diploma, Travel Consultant
Loblaw Companies Limited February 2011 - Present
MTS Allstream September 2008 - January 2011
Bell Canada June 2007 - August 2008
Bowne February 2004 - April 2007
TeleTech July 2002 - December 2003
Skills
Cisco, CCNP, VoIP, Routing, Networking, Cisco Call Manager, Project Planning, Switches, Data Center, Routers, OSPF, Network Architecture, TCP/IP, MPLS, Network Security, ITIL, Disaster Recovery, Telecommunications
Education
Karachi University 2000 — 2000
PGD, Mathematics
Preston University 1998 — 2000
BS, Computer Science
Porter Airlines Inc. Director, Sales & DistributionPorter Airlines Inc.April 2007 - October 2012
Bell Canada October 1997 - April 2007
Pepsi Cola Int'l., Multan May 1988 - October 1997
Skills
Tourism, Airlines, Sales Management, Account Management, New Business Development
Education
Laurentian University/Université Laurentienne
Bell Canada 2001 - Present
Bell Canada November 2009 - March 2010
Skills
Telecommunications, VoIP, IP, LAN/WAN, Telephony, Cabling, Incident Management, Call Center
Education
Keller Graduate School of Management of DeVry University 1996 — 2000
Bachelor of Science, Telecommunications Management
Xplornet Communications November 2012 - Present
WIND Mobile September 2009 - October 2012
Telus Mobility 1999 - 2009
Bell Canada 1998 - 1998
Siemens 1994 - 1997
Skills
Wireless, LTE, Network Design, HSPA, Telecommunications, GSM, UMTS, CDMA, 3G, Vendor Management, WiMAX, 4G, IP, RF, Cellular Communications, Mobile Communications
Education
Mapua Institute of Technology 1989 — 1994
BSc. Electronics and Communications Engineering
Vicky Tumiotto, CPA CA, CBV 2009 - Present
Bell Nordiq Group Inc 2002 - 2008
Bell Canada 1998 - 2001
Royal Bank of Canada 1994 - 1997
Ernst & Young 1990 - 1993
Education
McGill University
Diploma
University of Toronto
Diploma
McGill University 1978 — 1981
Bachelor of Commerce (BCom)
Marianopolis College 1976 — 1978
D.E.C.