Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bell Canada Salaries. You can even request information on how much does Bell Canada pay if you want to. Learn about salaries, pros and cons of working for Bell Canada directly from the past employees.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Invis November 2010 - Present
Bell Canada December 2004 - November 2013
Halogen Software October 2000 - November 2004
JetForm 1996 - 2000
Skills
Business Analysis, Project Management, Risk Management, Change Management, Team Leadership, CRM
Education
Seneca College of Applied Arts and Technology 2010 — 2010
Certified Mortgage Agent
ITI Ottawa
Applied Information Technology Diploma
University of Ottawa / Université d'Ottawa
Social Studies, Political Science
TD Bank Financial Group November 2010 - Present
Bell Canada January 2009 - February 2011
Bell Managed Information Solutions 2005 - 2007
M Systems Group 2002 - 2005
ONX Enterprise Solutions 1999 - 2002
Sherritt International 1997 - 1999
United System Solutions 1996 - 1997
Black Photo Corporation 1994 - 1996
Skills
Active Directory, Information Security, Service Management, Technical Architecture, DNS, Microsoft Exchange, End User Technology, Remote Access, Citrix, Web Development, Project Management, Team Building, Leadership, Enterprise..., ITIL, Security, VMware, Outsourcing, Information Technology, Windows Server, Enterprise Architecture, Strategy, Solution Architecture, IT Strategy
Education
Toronto School of Business 1992 — 1993
Computer Programming and Systems Analysis
Seneca College of Applied Arts and Technology 1990 — 1992
Technical Illustration
Cbeyond February 2014 - Present
Cbeyond July 2013 - Present
TeraGo Networks June 2010 - July 2013
Primus Telecommunications Group, Inc. October 2009 - June 2010
TELUS Communications June 2000 - November 2009
Media Classified Ltd January 2009 - October 2009
Bell Canada January 1989 - May 1999
Skills
Unified Communications, VoIP, MPLS, Telecommunications, WAN, Fixed Wireless, Data Center, Mobile Applications, Collaborative, Efficiency Improvement, Optimization, Product Management, Account Management, Sales Engineering, Sales Presentations, RFP preparation, Cloud Computing, SIP Trunking, SaaS, IP, Wireless, Co-location, Managed Services, Disaster Recovery, LAN-WAN, Strategic Partnerships, Channel Partners, Solution Selling, Telephony, SIP, Cisco Technologies
Education
Seneca College of Applied Arts and Technology 1982 — 1985
Diploma, Computer Engineer
The YEAH Foundation March 2015 - Present
Bell Canada June 1998 - Present
Skills
Project Management, Strategy, Team Leadership, Mobile Devices, Leadership, Change Management, Business Analysis, Social Media, Account Management, Microsoft Office, Workforce Management, Forecasting, Telecommunications, Technical Support, Hiring, Employee Training, Interviews, Music, Vocals, Charity Work, SAP, Payroll, Team Management, Project Planning, Process Improvement, Microsoft Excel, Coaching, Project Delivery
Education
Seneca College of Applied Arts and Technology
Law Clerk, Law
Russell Athletic December 2009 - Present
TD Ameritrade 2000 - 2006
TD Ameritrade 2000 - 2006
Bell Canada 1997 - 1999
Hunt Personnel /Temporarily Yours 1985 - 1991
Robin Hood MultiFoods 1984 - 1986
Skills
Customer Service
Education
Seneca College of Applied Arts and Technology
Law & Political Science
Aon Canada (Risk Solutions) March 2012 - Present
Ontario Power Generation October 2010 - February 2012
Bell Canada March 2010 - October 2010
Sigma Global January 2009 - January 2010
IranAir 1993 - 2003
Skills
Databases, SQL, Microsoft SQL Server, Agile Methodologies, Software Development, XML, Visual Studio, SDLC, C#, T-SQL, Oracle, ASP.NET, Web Services, .NET, JavaScript, Requirements Analysis, C++, MySQL, Java, Business Analysis, Linux, Software Engineering, Unix, AJAX, SSRS, Database Design, SharePoint
Education
Shahid Beheshti University 1992 — 1997
Bachelor of Science (BS), Computer Engineering
Shahid Beheshti University
Bell March 2012 - Present
City of Markham January 2006 - Present
City of Markham June 2003 - June 2013
Bell Canada July 2010 - March 2012
Skills
Customer Service, Microsoft Office, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Coaching, First Aid, Analysis, Program Management, Time Management, Leadership
Education
Seneca College of Applied Arts and Technology 2007 — 2009
Diploma, Accounting
Security Secret August 2008 - Present
KPMG Canada November 2013 - April 2014
TD Bank Group January 2011 - November 2013
Bell Canada August 2008 - August 2010
Emergis/Telus May 2001 - August 2008
Deloitte Consulting May 1995 - February 2001
Skills
Security, PCI DSS, Information Security, Information Security..., ISO 27001, Governance, Risk Management, Security Management, IT Audit, Vulnerability Assessment, Solution Architecture, Team Leadership, Enterprise Risk..., CISA, Risk Analysis, Management Consulting, Risk Assessment, Business Continuity, Security Audits, Firewalls, Business Continuity..., COBIT, Information Technology, CISSP, Security Policy, Security Architecture..., Vulnerability Management, Computer Forensics, IT Risk Management, Checkpoint, Risk Mitigation, Disaster Recovery, Telecommunications, Application Security, Sarbanes-Oxley Act, Standards Development, Network Security, Data Center, Analysis, Penetration Testing, Business Process, Privacy Law, Security Awareness, Identity Management, Data Security, CISM, Cryptography, Controlling, Cyber-security, Cloud Security
Education
Jordan University 1985 — 1988
Bachelor's Degree, Computer Science
San Francisco State University 1980 — 1985
Electrical Engineering
Bell August 2015 - Present
Bell May 2012 - August 2015
Bell October 2011 - May 2012
Bell Canada September 2006 - October 2011
Bell Canada March 2004 - September 2006
Bell Canada January 2003 - March 2004
Skills
Performance Management, Employee Relations, Change Management, Leadership Development, Organizational..., Human Resources, Talent Management, Employee Engagement, Coaching, Deferred Compensation, Talent Acquisition, Succession Planning, Organizational Design, Call Centers, Process Improvement, Personnel Management, Employee Training, Management, Leadership, Training, Program Management, Workforce Planning, Onboarding, HRIS, HR Policies, Strategic HR, Recruiting, HR Consulting, New Hire Orientations, Labor Relations, Organizational..., Consulting, Interviews, Employee Benefits, Benefits Administration, Career Development
Education
Seneca College of Applied Arts and Technology 2007 — 2010
Graduate Certificate, Human Resources Management
Human Resources Professionals Association of Canada
Certified Human Resources Leader, Human Resources Management
The Purple Elephant Campaign May 2012 - Present
Restoration Hardware October 2010 - February 2014
The North 51st Group August 2010 - January 2011
Bell Canada 2007 - 2008
Group of Gold Line 2004 - 2006
Skills
Graphic Design, Brand Management, Advertising, Sales, Creative Campaign..., Marketing, Social Media Marketing, Customer Service, Brand Development, Retail, Promotions, Online Advertising, Online Marketing, Leadership, Email Marketing, Customer Experience, Marketing Communications, Management, Strategic Planning, Marketing Strategy, Business Development, Product Development, E-commerce
Education
Seneca College of Applied Arts and Technology 2010 — 2012
Certificate/Deploma, marketing
York University 2008 — 2010
Honors BA Graduate 2008, Law and Society
Seneca College @ York U
General Arts and Science 2005-2006
Worldlynx Wireless February 2014 - Present
Worldlynx Wireless September 2011 - Present
Worldlynx Wireless September 2009 - September 2011
Close-Link Communications / Bell World September 2001 - March 2010
Close-Link Communications / Bell World September 1998 - September 2001
Close-Link Communications / Bell World September 1996 - September 1998
Bell Canada June 1994 - September 1996
Skills
Sales, Solution Selling, Telecommunications, Sales Operations, Customer Satisfaction, Management, Troubleshooting, Strategy, B2B, CRM, Sales Process, Wireless, Direct Sales, Account Management, Sales Management, Leadership, Customer Retention, New Business Development, Mobile Devices, Key Account Management, Customer Experience, Selling, Business Development, Managed Services, Time Management, Product Management, Strategic Partnerships, Cold Calling, Salesforce.com, Call Centers
Education
Sheridan College 1996 — 1998
Business Administration and Management, General
Sheridan College of Applied Arts and Technology
Business - Marketing and Sales
Cisco Systems Inc. June 2011 - Present
Bell Canada December 2010 - June 2011
Gadget Depot June 2005 - August 2010
Skills
Voice Networks, Voice & Video over IP, IP Networking, Telepresence, Technical Support, TCP/IP, Switches, Routing, VoIP, Routers, Network Design, Ethernet, Network Architecture, SIP, QoS, Wireless, SNMP
Education
Seneca College of Applied Arts and Technology 1998 — 2002
Bachelor's Degree, Computer Science and Engineering
Ernst & Young October 2012 - Present
Borden Ladner Gervais LLP September 2010 - April 2012
Consultant 2005 - September 2010
EllisDon 2005 - 2007
Bell Canada 2001 - 2005
Daleen Technologies 1999 - 2001
Architel 1994 - 1998
Skills
Marketing Communications, Business Development, Proposal Writing, Social Media Marketing, Strategy, Telecommunications, Strategic Planning, Project Management, Marketing Strategy, Corporate Communications, Business Strategy, Leadership, Business Planning, Team Leadership, Marketing, Change Management, Integrated Marketing, Fundraising, Strategic Communications, Process Improvement, Creative Direction, SEO, Business Process..., Public Relations, Social Media, CRM, Internal Communications, Event Management, Email Marketing, Market Research, Marketing Management, Advertising, Management, Social Networking, Newsletters
Education
Sheridan College
U of T, York University
Alzheimer Society of B.C. February 2015 - Present
Canadian Breast Cancer Foundation December 2013 - December 2014
Sauder School of Business at UBC June 2012 - December 2013
United Way of the Lower Mainland August 2008 - September 2011
SAIT January 2007 - July 2008
SAIT October 2006 - January 2007
Bell Canada March 2006 - October 2006
Skills
Strong corporate..., Proven Leadership Skills, Innovative Thinking, Philanthropy, Volunteer Management, Non-profits, Prospect Research, Stewardship, Public Speaking, Grant Writing, Event Planning, Event Management, Annual Giving, Proposal Writing, Program Development, Fundraising, Community Outreach, Nonprofits, Program Management, Leadership, Planned Giving
Education
Saint Mary's University of Minnesota 2009 — 2012
Masters, Philanthropy & Development
University of Victoria 2001 — 2005
BA, Psychology
BID Construction 2012 - 2012
Bell Mobility July 2007 - December 2011
Bell Mobility 2005 - 2007
Bell Canada 2000 - 2004
Bell Mobility Cellular Inc 1998 - 2000
Bell Mobility Cellular Inc. 1995 - 1998
Bell Mobility Cellular Inc. 1991 - 1993
Entre Computer Centers 1988 - 1991
Rexon Business Machines Canada Ltd 1986 - 1987
Collins Barrow Chartered Accountants 1983 - 1986
Skills
Cross Functional Team..., Communication, Coaching, Asset Managment, Business, Governance, Key Performance..., Leadership, Negotiation, Office Management, Organization, Strategic Planning, Recruiting, Training, Building Relationships, Staff Development, Accountability, Project Portfolio..., Business Process..., Financial Reporting, Analysis, Partnering, Cross-functional Team..., Customer Experience, Vendor Management, Program Management, New Business Development, PMO, Project Management, Telecommunications, Management, Wireless, Team Leadership, Strategy, PMP, CRM, Product Management, Integration, Call Centers, Business Analysis, Change Management, Business Case
Education
Certified General Accountants
Accounting, Taxation
Seneca College of Applied Arts and Technology
Accounting & Finance, Business
Dollarama September 2014 - Present
Circle K October 2013 - August 2014
MDJ Interreseautage Inc. November 2010 - October 2013
Couche-Tard September 2007 - October 2010
Bell Canada 2010 - 2010
IBM Canada 2005 - 2007
Skills
Switches, Cisco, WAN, VoIP, Firewalls, Routers, Network Security, Network Design, VPN, CCNA, CCNP, IP, DNS, TCP/IP, Operating Systems, Routing, LAN/WAN, Wireless, Network Architecture, Network Administration, Visio, Telecommunications, DHCP, Security, Troubleshooting, Deployment, IPSec, OSPF, Wireless Networking, IP Networking, Cisco IOS, EIGRP, Cisco Switches, Cisco Call Manager, Cisco Technologies, Network Management..., CiscoWorks, Identity Services..., Cisco Routers, Integration, System Deployment, Data Center, Networking, LAN-WAN, Network Engineering, Computer Security, Infrastructure, Cisco Nexus
Education
Teccart 2008 — 2009
VoIP
Université Pierre et Marie Curie (Paris VI) 2003 — 2004
M.Sc., Microelectronics
Shahid Beheshti University 1995 — 2000
B.Sc., Computer Engineering
Independent Director with the Pampered Chef February 2007 - Present
Bell Canada 1988 - Present
Skills
Getting you the more of..., Customer Service, Telecommunications, Team Leadership, Call Center, Small Business
Education
Seneca College of Applied Arts and Technology
Honors, Tourism Industry Administration
KPMG Canada 2014 - 2014
TELUS October 2011 - April 2012
Hewlett-Packard March 2011 - August 2011
IBM Canada Ltd. October 2004 - April 2010
IBM Canada Ltd. July 1998 - October 2004
Bell Canada January 1998 - July 1998
CIBC July 1996 - January 1998
Royal Canadian Air Force (RCAF) August 1986 - September 1994
Skills
MS Project, MS Excel Pivot Tables, MS Visio, MS SharePoint, MS Word, MS PowerPoint, MS Outlook, ITIL v3 Foundations..., ITIL Process, ITIL Implementation, ITIL Service Strategy, Project Management, Information Technology, Configuration Management, Midrange, Coordination, Business Meetings, Multi Tasking, Analytics, Documentaries, Data Center, Disaster Recovery, Governance, Key Performance..., Lotus Notes, Organization, IT Operations, Problem Solving, Change Management, Release Management, SharePoint, Visio, Incident Management, Process Improvement, CRM, ITIL, IT Service Management, SDLC, Business Process, Service Delivery
Education
Haadi Academia & Development
ITIL Certification Foundation Level, Information Technology Infrastructure Library (ITIL) Version 3
Seneca College of Applied Arts and Technology
Diploma Computer Programmer Operator, Computer Science
Sheridan College
Certificate Programme, Information Technology Project Management, A grade with Honours
Bell Canada Project ManagerBell Mobility2004 - Present
Bell Canada - BST - Billing Delivery 2004 - Present
Accenture 1997 - 2008
CGI 1999 - 2004
CGI Group Inc. 1999 - 2003
Andersen Consulting 1990 - 1997
Skills
Project Delivery, Program Management, Resource Management, SDLC, Integration, Release Management, IT Management, Project Planning, Change Management, Process Improvement, Requirements Gathering, Service Delivery, Vendor Management, PMO, Project Portfolio..., Telecommunications, PMP, Requirements Analysis, Software Project..., ITIL, MS Project, IT Strategy, Project Management, Business Analysis
Education
Seneca College of Applied Arts and Technology 1984 — 1988
Searching for a new opportunity February 2015 - Present
Sabbatical / Extended Leave February 2014 - February 2015
Express Employment Professionals March 2008 - January 2014
Corpcom October 2005 - February 2008
Bell Canada July 1979 - August 1998
Skills
People Management, Call Center, Strategic Planning, Customer Service, Client Services, Technical Recruiting, Account Management, New Business Development, Team Leadership, Talent Acquisition, Hiring, Customer Relations, Vendor Management, Team Building, Sourcing, Interviewing, Mentoring, Talent Management, Negotiation, Coaching, Business Analysis, Process Improvement, Recruiting, Management, Interviews, Leadership, Networking, Human Resources, Business Development, Call Centers, Employee Relations, Sales, Financial Services, Time Management, Executive Search, Staffing Services, Temporary Staffing, Temporary Placement, Permanent Placement, Contract Recruitment
Education
York University 1985 — 1989
Seneca College of Applied Arts and Technology 1980 — 1984
Management
CENTURY 21 PARKLAND LTD 2006 - Present
Bell Canada October 2000 - December 2007
Skills
Real Estate, Selling, Investment Properties, Customer Experience, Telecommunications, Relocation, First Time Home Buyers, Customer Service
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Engineer, Communications
Mackenzie Investments November 2014 - Present
LG Electronics Canada 2013 - November 2014
GE 2011 - 2013
Philips 2008 - 2011
Bell Canada 2005 - 2008
Media Profile 2003 - 2005
ATI 2002 - 2003
DataMirror November 2000 - May 2001
Weber Shandwick November 1999 - November 2000
Fleishman Hillard April 1998 - November 1999
Skills
Media Relations, Crisis Communications, Internal Communications, Public Relations, Public Affairs, Investor Relations, Corporate Communications, Marketing Communications, Strategic Communications, Communications Planning, Social Media, Digital Marketing, Communication Training, Speech Writing, Crisis Management, Copywriting, Reputation Management, Press Releases, Online Advertising, Marketing, Corporate Social..., Marketing Strategy, Message Development
Education
Seneca College of Applied Arts and Technology 1998 — 1998
Corp Communications, Communications & PR
York University 1994 — 1997
BA, Psychology
Bell Canada June 2004 - Present
Maritime Life Assurance Company January 2000 - May 2004
Maritime Life Assurance Company June 1998 - December 2000
Skills
VoIP, Telecommunications, IP, Cisco Technologies, Wireless, Call Centers, WAN, Provisioning, DSL, Fiber Optic Networks, DMS-100, DSLAM, Amdocs, IBM Mainframe
Education
Seneca College of Applied Arts and Technology
York University
Katz Group Canada Ltd. / Rexall Pharma Plus December 2012 - Present
Manulife Financial December 2011 - December 2012
Munirom Technologies Inc. (MTI) January 2010 - December 2011
CIT July 2007 - December 2009
Munirom Technologies Inc. (MTI) April 2006 - June 2007
Bell Canada May 2004 - March 2006
Munirom Technologies Inc. (MTI) June 2000 - April 2004
Skills
Databases, .NET, Software Development, Customer Relations, SQL, Web Applications, ASP.NET, Optimization, SQL Server, Access, Windows, SSRS, Programming, Integration, Analysis, HTML, Deployment, Troubleshooting, MySQL, Java, Operating Systems, Servers, XML, Architecture, Hardware, Microsoft Office, C++, Business Requirements, Testing, Agile Methodologies, Agile Project Management, Agile Application..., PowerBuilder, Customer Service, Microsoft SQL Server, Networking
Education
Seneca College of Applied Arts and Technology 2001 — 2003
yes, Computer Programming and Analysis
LanX Communications March 2015 - Present
aPlayaVibe Vacation Rentals & Property Management January 2013 - January 2015
GF Consulting November 2013 - January 2014
Lynxcor Technologies November 2011 - October 2012
GF Consulting October 2010 - November 2011
GF Consulting May 2010 - September 2010
CONNEX SEE SERVICES INC. July 2009 - April 2010
GF Consulting January 2009 - June 2009
Bell Canada April 2002 - December 2008
CaTech Systems February 2001 - November 2001
Skills
Cabling, Telecommunications, VoIP, Customer Relations, Data Center, Fiber Optics, Wireless, Engineering, Fiber, New Business Development, Unified Communications, Contract Negotiation, IP, Analysis, Operations Management, Customer Service, Problem Solving, Network Design, Deployment, Integration, Account Management, Competitive Analysis, Coaching, Planning, Negotiation, Strategic Planning, Proposal Writing, Optical Fiber, Project Planning, Networking, Troubleshooting, Project Management, Management, Procurement, Infrastructure, Structured Cabling, Business Development, Video Conferencing, Pre-sales, Vendor Management
Education
Seneca College of Applied Arts and Technology 1984 — 1986
Diploma, Computer Programming/Telecommunications
Seneca College of Applied Arts and Technology 1984 — 1986
Associate's degree, Computer Programming
Bell Canada March 1998 - January 2009
Skills
PHP
Education
Seneca College of Applied Arts and Technology 2001 — 2003
WEB CONTENT DEVELOPMENT, Web Design
Seneca College of Applied Arts and Technology 1994 — 1998
Business Administration Diploma, Business Administration
TiE Toronto January 2000 - Present
TD Canada Trust April 2010 - December 2013
Bell Canada February 2006 - March 2010
TD Bank October 2003 - January 2006
Skills
Program Management, Management Consulting, Vendor Management, Project Portfolio..., IT Strategy, Business Analysis, Outsourcing, Project Delivery, Integration, Project Management, Governance, Change Management, PMP, Consulting, Business Process..., Risk Management, Business Transformation, Process Improvement, Strategy, Team Leadership, Leadership, SDLC, PMO, Requirements Gathering, Business Process, Project Planning, Telecommunications
Education
Seneca College of Applied Arts and Technology 1988 — 1991
EDP & Audit, Computer Technologies, EDP Audit
Mithibai College, University of Mumbai 1984 — 1987
BSc, Mathematics
Professional Certification: Canadian Association of Management Consultants
CMC, Management Consulting
Professional Certification: Project Management Institute
PMP, Project Management
Bell Canada January 2001 - Present
Bell Canada May 1989 - January 2001
The Wholesale Travel Group January 1987 - February 1989
CAA Travel 1984 - 1986
Continental Airlines May 1981 - August 1984
Air Florida January 1982 - January 1984
Skills
Administrative, Assistant, Administrative Work, Customer Service, Training, Sales, Airlines, Team Leadership, Customer Experience, Vendor Management, Customer Satisfaction
Education
Seneca College of Applied Arts and Technology 1980 — 1983
Diploma, Travel & Tourism
Seneca College of Applied Arts and Technology 1980 — 1983
Diploma, Travel & Tourism
Albert Campbell 1976 — 1980
Infusion June 2013 - Present
PWC - HCL February 2013 - May 2013
Shoppers Drug Mart April 2010 - December 2012
Bell Canada June 2008 - April 2010
Ministry of Government Services September 2007 - June 2008
NCR Corp May 2006 - September 2007
Children, Youth and Social Services Cluster March 2006 - April 2006
Ministry of Health and Long-Term Care September 2004 - September 2005
Ministry of Community and Social Services March 2004 - September 2004
Elections Systems & Software April 2003 - January 2004
Skills
PMP, Project Delivery, Program Management, SDLC, Vendor Management, PMO, Project Management, Software Implementation, Software Project..., Project Rollouts, Infrastructure, Problem Solving, Project Portfolio..., Project Planning, Agile Project Management, Project Finance, MS Project, PMO Development, Business Case, RFP, Quality Assurance, User Acceptance Testing, System Deployment, Risk Management, Cross-functional Team..., Agile Methodologies, SharePoint, Software Documentation
Education
Seneca College of Applied Arts and Technology 1997 — 1998
Computer Programming and Analysis, 3.7
Seneca College of Applied Arts and Technology 1996 — 1998
Computer Engineering Technology, 3.8
Bell Canada March 2003 - December 2011
Bell Canada 2001 - 2003
Bell Canada 1999 - 2001
Bell Canada 1981 - 1999
Skills
Telecommunications, Switches, TCP/IP, Network Administration, Call Center, Service Delivery, Office Management, Team Leadership, Provisioning, Service Assurance, VoIP, Computer Network..., Customer Experience, Cisco Technologies, Call Centers, Troubleshooting, MPLS, Management, Vendor Management, Network Architecture, IP, Managed Services, Telephony, Wireless, Unified Communications, WAN, Ethernet, Network Design, LAN-WAN, Routers, BGP, Routing, Data Center, Cisco Routers, Juniper, Wireless Networking, QoS
Education
Ryerson
Business Administration
Seneca College of Applied Arts and Technology
Personal Computers
Genx Enterprise 2012 - Present
Leo Burnett June 2010 - August 2012
Marcom Arabia March 2008 - May 2010
Kempinski Hotels June 2006 - March 2008
Fine Hygienic Paper Co. Ltd., Nuqul Group July 2005 - April 2006
Bell Canada June 2000 - June 2005
Skills
Event Management, Strategic Sales,..., Executive Presentation..., Budgeting, Forecasting,..., Prospecting & Lead..., Social Media & viral..., Staff Development &..., Customer Relationship..., Public Relations, Market Research, Project Planning, Marketing Strategy, Corporate Communications, CRM, Management, Marketing, Lead Generation, Team Leadership, Sales, Integrated Marketing, Strategy, Forecasting, Social Media, Analysis, Business Planning, Leadership, Negotiation, Advertising, Social Networking, Teamwork, Budgets, Account Management
Education
Adobe- Utalk marketing 2010 — 2011
Certificate, Digital Marketing
JOINT EFFORT GROUP 2006 — 2006
SPSS, Professional Analyst course
Seneca College of Applied Arts and Technology 2000 — 2003
International Business, International Trade
GEORGES VANIER SECONDERY SCHOOL 1996 — 2000
OSSD, Ontario Secondary School Diploma
Bell Canada May 2011 - August 2012
Hewlett-Packard July 2008 - March 2011
Hewlett Packard (Canada) Co. January 2004 - June 2007
General Electric March 2000 - December 2004
Skills
Talent Management, Cloud Computing, Solution Selling, Channel, Managed Services, Channel Partners, Quota Achievement, Selling, Storage, Data Center, Sales Operations, Go-to-market Strategy, Sales Management, Account Management, SaaS, Professional Services, Sales, Business Development, Outsourcing, Partner Management, Enterprise Software, Leadership, Strategic Partnerships, Unified Communications, VoIP, New Business Development, Telecommunications, Direct Sales, Cross-functional Team..., Vendor Management, Business Alliances, HP, Sales Process, Networking, Pre-sales, Sales Enablement, Software Industry, Virtualization, CRM, Storage Area Networks, Enterprise Storage, Storage Solutions, Demand Generation, Complex Sales, Salesforce.com
Education
Seneca College of Applied Arts and Technology 1987 — 1990
Toronto District School Board January 2012 - Present
Toronto District School Board June 2011 - January 2012
Toronto District School Board 2009 - June 2011
Bell Canada 2007 - August 2008
Skills
Customer Service, Coaching, Resume Writing, Employee Relations, Recruiting, Human Resources, Leadership Development, Public Speaking, Training, Career Development, Team Leadership, Performance Management, Interviews, Organizational..., Conflict Resolution, Time Management, Team Building, System Administration, Workshop Facilitation, Event Planning, Microsoft Office, Teamwork, Non-profits, Leadership, Job Coaching, Outlook, Job Search Strategies, Project Management, Organizational..., Adult Education, Employee Training, Talent Management, Employee Engagement, Succession Planning, Labor Relations, Staff Development, Career Counseling, Employee Benefits, Change Management, Onboarding, Job Fairs, Job Descriptions, Policy, Administration, Personnel Management, HRIS, Deferred Compensation, Interview Preparation, HR Policies, Job Search
Education
York University 2007 — 2015
Bachelor's Degree, Human Resources Management
Alliance Francaise 2009 — 2010
Diploma, French
Seneca College of Applied Arts and Technology 2002 — 2006
Diploma, Human Resources Management
Mississauga Board of Trade - MBOT February 2010 - Present
The Marrek Group October 2008 - June 2011
Bell Canada June 2005 - August 2008
Bell Canada January 2003 - June 2005
Bell Canada August 1999 - January 2003
Bell Canada August 1994 - August 1999
Skills
New Business Development, Sales Management, Sales Coach, Funnel Managment, Sales Forcasting, Team Building, Team Leadership, Business Development, Strategy, Coaching, CRM, Sales, Leadership, Marketing, Change Management, Training, Start-ups, Management, Forecasting, Cross-functional Team..., Telecommunications, Leadership Development, Project Management, Sales Operations, Performance Management, Recruiting, Time Management, Strategic Planning, Program Management, B2B, Customer Satisfaction, Funnel, Public Speaking, Team Management, Direct Sales, Negotiation, Retail, Solution Selling, Account Management, Entrepreneurship, Strategic Partnerships, Marketing Strategy, Selling, Teamwork, Human Resources, Mergers & Acquisitions, Business Strategy, Talent Management, Networking, Business Planning
Education
Seneca College of Applied Arts and Technology 1975 — 1976
Business Admin and Marketing
BlackBerry November 2010 - Present
Centennial College 2009 - 2015
Centennial College 2009 - 2015
Flextronics September 2010 - November 2010
Aviva Canada November 2008 - March 2010
Bell Canada February 2008 - November 2008
Webrun November 2004 - January 2007
Seneca College January 2004 - January 2007
Nortel Networks January 2000 - January 2002
London Life Insurance January 1997 - January 1999
Skills
Test Automation, SDLC, JIRA, Quality Center, QTP, Quality Assurance, LoadRunner, Test Planning, Testing, Agile Methodologies, Regression Testing, Performance Testing, Test Strategy, Unix, Test Cases
Education
Seneca College of Applied Arts and Technology 1999 — 2001
Diploma
London Life Insurance
M.Sc
AZAD University
Seneca@York College
Bell Canada October 2010 - Present
Bell Canada August 2000 - September 2010
Skills
Call Centers, Risk Management, Service Delivery, Telecommunications, Customer Experience, Vendor Management, Change Management, Team Management, Customer Satisfaction, Team Leadership, Process Improvement, Leadership, Forecasting
Education
Seneca College of Applied Arts and Technology 1988 — 1989
Computer studies
Bell Canada 2009 - Present
Brauti Thorning Zibarras llP 2010 - 2010
Skills
Customer Relations, Customer Service, Excel, Microsoft Office, Sales Management, Strategic Planning, Word, Problem Solving, Negotiation, PowerPoint, Team Building, Coaching, New Business Development, Marketing Strategy, Public Speaking, Business Planning, Team Leadership, Direct Sales, Mentoring, Business Strategy, Event Planning, Time Management, Teamwork, Public Relations, Advertising
Education
Seneca College of Applied Arts and Technology 2008 — 2011
law clerk
PWGSC January 2011 - Present
Service Canada December 2009 - Present
Public Service Commission of Canada December 2009 - March 2010
TD Meloche Monnex April 2009 - December 2009
Bell Canada March 2002 - June 2006
Bell Canada October 1997 - March 2002
Skills
Highly Adaptable, Recruiting, Telecommunications, Analytical Skills, Facilitators, Performance Tuning, Business Services, Partnerships, Team-oriented, Integrity, Result Oriented, Goal Oriented, Analysis, Self-driven, Business, Creative Problem Solving, Call Center, Policy Analysis, Customer Experience, Information Systems, Process Improvement
Education
Service Canada College 2009 — 2010
CPP Adjudicator, Legislation in CPP, process and payment procedures and protocols.
TD Meloche Monnex 2009 — 2009
Registered Insurance Broker of Ontario License, Insurance (Home & Auto)
Seneca College of Applied Arts and Technology 1997 — 2002
International Business Administration, Marketing, Transportation, Accounting
Campaign Life Coalition January 2011 - Present
The Equicom Group September 2010 - January 2011
Institute for Canadian Citizenship January 2009 - January 2010
Bell Canada September 2007 - December 2008
Image PR September 2006 - July 2007
TD Canada Trust December 2004 - August 2006
Salt and Light Catholic Media Foundation May 2004 - September 2004
Skills
Media Relations, Social Media, Internal Communications, Communications Planning, Event Planning, Strategic Planning, Foreign Languages, Speech Writing, Public Relations, Press Releases, Government Relations, Public Speaking, Reputation Management, Investor Relations, Writing, Marketing Communications, Stakeholder Analysis, Newsletters, Publicity, Research, Nonprofits, Youth Ministry, Backpacking, Guitarist, Mountaineering, Microsoft Office
Education
Seneca College of Applied Arts and Technology 2010 — 2010
Ontario Graduate Certificate, Corporate Communications
Wilfrid Laurier University 2002 — 2006
BA, Communications and French
eDiversity Recruiting Solutions January 2012 - Present
eDiversity Recruiting Solutions April 2011 - Present
Bell Canada February 2010 - January 2011
Rogers Communications February 2002 - January 2010
Skills
CRM, B2B, Sales, Marketing, Social Media Marketing, Strategic Partnerships, Sales Process, Marketing Strategy, New Business Development, Training, Entrepreneurship, Business Strategy, Account Management, Social Networking, Direct Sales, Team Building, Sales Management, Email Marketing, Online Advertising, Negotiation, Customer Retention, Lead Generation, Selling, Strategic Planning, Cold Calling, Online Marketing, Database Marketing, Mobile Marketing, Market Research, Direct Marketing, Digital Marketing, Facebook, Specialization-Business..., Voice-Over Internet..., Text Marketing, Talent Acquisition, Sourcing and Recruiting, Recruiting, Strategy, Business Planning, Sales Operations, Management, Start-ups, Leadership, Advertising, Business Development, Competitive Analysis, Human Resources, Sourcing
Education
Toronto Business Development Centre- Business Incubator Program 2013 — 2013
Business Achievement Award, Executive Recruiting Business Development
Seneca College of Applied Arts and Technology 2010 — 2011
Post-Grad Program, Human Resources Management
University of Toronto 2005 — 2006
Coursework- Information Technology Project Management, A
University of Toronto 2004 — 2005
Coursework in E-Business Management and Strategic Customer Relationship Management (CRM), A
University of Saskatchewan 1975 — 1976
Marketing Management, A
University of the West Indies, Mona Campus, Kingston, Jamaica 1970 — 1974
Bachelor of Arts (BA) - Second Class Honours (Upper Division), Economics, Organizational Theory and Behaviour, Sociology, B+
Excelsior High School- Kingston, Jamaica
General Certificate of Education (GCE) "O" Levels and "A" levels
CGI January 1999 - Present
CGI Group Inc 1985 - Present
Bell Canada 1986 - 2000
Skills
Enterprise Architecture, Integration, SDLC, Requirements Analysis, Solution Architecture, Weblogic, ITIL, IT Strategy, SOA, Software Project..., Agile Methodologies, Business Analysis, IT Management, PMO, Vendor Management, Project Portfolio..., IT Service Management, PMP, Requirements Gathering, Project Delivery, Business Process, System Deployment, Data Warehousing, Systems Analysis, Business Requirements, SharePoint
Education
Seneca College of Applied Arts and Technology 1984 — 1987
Electronics Engineering Technology
BMC Software February 2015 - Present
CounterPath September 2014 - February 2015
Bell Canada December 2010 - September 2014
Bell Canada February 2008 - December 2010
Bell Canada 1999 - 2008
Skills
SaaS, Selling, Solution Selling, Telecommunications, Negotiation, Wireless, VoIP, New Business Development, CRM, Managed Hosting, Unified Communications, Data Center, Disaster Recovery, Hunter, Mobile Technology, Strategy, WAN Optimisation, Sales, Cold Calling, Leadership, Managed Services, Security, Cloud Computing, MPLS, Professional Services, Direct Sales, Security Sales, Team Leadership, Complex Sales, Business Development, Strategic Partnerships, Salesforce.com, Mobile Devices, IP, Pre-sales, WAN, Consultative Selling, Mobile Device Management, TCO reduction, Enterprise Software
Education
Seneca College of Applied Arts and Technology 1999 — 2001
International Business Management
Thornhill 1990 — 2000
Collvin Home Renovations & Contracting Inc November 2009 - Present
Crystal Sensations November 2010 - August 2012
CIBC - Retail Markets November 2007 - September 2009
Bell Canada November 2006 - May 2007
Grace Church Presbyterian 2002 - 2006
Whirlpool Canada LP June 2004 - July 2005
Skills
Consulting, Information Management, Business Analysis, Vendor Management, Team Leadership, Telecommunications, Product Management, Integration, Project Management, IT Strategy, Change Management, Management, Business Intelligence, Process Improvement, Program Management, Cross-functional Team..., Project Portfolio..., Leadership, IT Management, Team Building, CRM, New Business Development, Marketing, Strategic Planning, Customer Service
Education
Canadian Marketing Association 2008 — 2009
Certificate, Direct & Database Marketing
Seneca College of Applied Arts and Technology 1976 — 1977
International Business, International Business
Metroland November 2014 - June 2015
Bell Canada November 2012 - February 2014
Yellow Pages Group April 2006 - July 2012
Yellow Pages Group / Groupe Pages Jaunes – Canada 2006 - July 2012
Bell Canada January 2005 - April 2006
Grand & Toy August 1995 - June 2004
Grand & Toy January 1997 - January 2004
Grand & Toy January 1996 - January 1997
Grand & Toy January 1995 - January 1996
Valmet Automation Ltd January 1990 - January 1995
Skills
Search Engine Ranking, Search Advertising, SEO, SEM, Google Certification, Consultative Selling..., Client Development, Microsoft Office, Contact Management, Siebel 7.x, Digital Marketing, Social Media Marketing, New Business Development, Web Design, Advertising Sales, Integrated Marketing, Selling, Digital Media, Marketing Strategy, Sales, CRM, Account Management, Online Advertising, Online Marketing, Advertising, Management, Social Media, Lead Generation, B2B, Mobile Marketing, Marketing Communications, Marketing
Education
Seneca College of Applied Arts and Technology 1991 — 1995
Diploma, Accounting and Marketing
Seneca College
Diploma, Accounting & Marketing Management Diploma
Cabela's August 2015 - Present
Avanti Software Inc. September 2013 - April 2015
Fortress Technology Planners August 2011 - 2013
Big Brothers Big Sisters of Peel April 2009 - June 2011
KUBRA December 2005 - October 2010
Mississauga Board of Trade 2001 - 2006
Mississauga Board of Trade January 2005 - April 2005
Cogeco Cable September 2003 - September 2004
Bell Canada January 2000 - January 2002
Bell Canada January 1998 - January 2000
Skills
Strategic Planning, Negotiation, New Business Development, Team Leadership, Team Building, Project Management, Account Management, Business Strategy, Business Planning, Business Development, Sales Management, Marketing Strategy, Managed Services, Sales, Solution Selling, Project Planning, Sales Process, Direct Sales, Strategic Partnerships, B2B, Vendor Management, Corporate Communications, Operations Management, Contract Negotiation, Business Analysis, Public Relations, Key Account Management, Telecommunications, Product Management, Selling, Team Management, Cross-functional Team..., Customer Service, Management, Marketing Communications, Marketing, Coaching, Forecasting, Sales Operations, Channel, Budgets, Change Management, Customer Satisfaction, Outsourcing, CRM, Lead Generation, Networking, E-commerce, Program Management, Training
Education
Sheridan College 1998 — 1999
Sales and Marketing
rcfay@consulting&services July 2014 - Present
Netricom June 2013 - June 2014
Rogers Communications January 2010 - December 2012
Alcatel-Lucent May 2009 - January 2010
Bell Canada February 2007 - November 2008
RCFay Consulting & Services December 2002 - January 2007
Radian Communications 2003 - 2006
Research In Motion February 2002 - November 2002
Nortel April 1980 - July 2001
Skills
Business Planning, Staff Development, Telecommunications, Wireless, UMTS, GSM, 3G, LTE, Cellular Communications, PMP, Vendor Management, GPRS, CDMA, WiMAX, PMO, SS7, Cross-functional Team..., Computer Network..., Project Portfolio..., Project Management, HSPA, Wireless Networking
Education
York University 1985 — 1987
Business Administration - 6 Credits completed
Sheridan College 1982 — 1984
Certificate, Production and Cost Accounting Management
Seneca College of Applied Arts and Technology 1977 — 1979
Diploma, Electronics
RMG (Retail Media + AIR MILES INCENTIVES®) October 2009 - Present
American Express Canada August 2001 - April 2009
Bell Canada 1987 - 2000
Skills
Customer Experience, Marketing Strategy, B2B, Call Center, Account Management, Sales Process, Marketing, Customer Service, Sales Management, Direct Sales, Product Marketing, Sales, Negotiation, Cold Calling, Solution Selling, Competitive Analysis, Sales Presentations, New Business Development, Advertising, Business Development, Customer Acquisition, Team Building, Direct Marketing, Leadership, Customer Retention, Strategy, CRM, Strategic Partnerships, Lead Generation, Marketing Management, Market Planning, Online Advertising, Mobile Marketing, Multi-channel Marketing, Key Account Management, Online Marketing, Marketing Communications, Relationship Marketing, Digital Marketing, Database Marketing, Integrated Marketing, Selling, Loyalty Programs, B2B Marketing, Loyalty Marketing, Sales Operations, Segmentation, Analytics, Interactive Marketing, Management
Education
Seneca College of Applied Arts and Technology
Business Administration and Management, General
Motorola Solutions 2008 - Present
Avaya 2000 - 2007
Lucent Technologies 1998 - 2000
Bell Canada 1994 - 1998
Skills
Business Development, Account Management, Solution Selling, Channel, Managed Services, Unified Communications, SaaS, Professional Services, Cloud Computing, Go-to-market Strategy, Enterprise Mobility, Sales Operations, Enterprise Software, Channel Partners
Education
Seneca College of Applied Arts and Technology
Network Court Reporting & Mediation April 2013 - Present
Arbitrage Magazine March 2012 - August 2014
Tamarack Productions January 2012 - March 2014
Canada's Olympic Broadcast Media Consortium June 2012 - August 2012
WORKshop Experimental Design Centre & Gallery January 2012 - June 2012
Henry's May 2011 - August 2011
Bell Technical Solutions March 2010 - September 2010
Unisource Canada April 2009 - September 2009
Hospitality Services, University of Guelph September 2007 - April 2009
Bell Canada May 2008 - September 2008
Skills
Final Cut Pro, Social Media, Video Editing, Editing, Research, Storytelling, Video Production, Microsoft Office, Photoshop, Blogging, Journalism, Video, Digital Photography, Interviews, Creative Writing, DVD Studio Pro, Advertising, Facebook, WordPress, Audio Editing, Media Relations, Adobe Creative Suite, Dreamweaver, Event Management, Radio, Broadcast, Photography, Press Releases, Social Networking, Mac, Videography, Television, Pro Tools, News Writing, Editorial, Feature Articles, InDesign, Film, Illustrator, Copy Editing, Producing, Online Journalism, Digital Media, Web Content, New Media, Copywriting, Writing
Education
Seneca College of Applied Arts and Technology 2010 — 2012
JBC, Broadcast Journalism
University of Guelph 2004 — 2009
BAH, English, Theatre, Classical Studies, Philosophy
Woodbine Entertainment Group July 2013 - Present
Imperial Parking Corporation (Impark) September 2011 - July 2013
Oliver & Bonacini Restaurants February 2011 - September 2011
Carnival Cruise Lines October 2009 - February 2011
CN Tower (Canada Lands Company) November 2008 - October 2009
Bell Canada May 2008 - December 2008
Forzani Group - Sport Chek March 2004 - March 2008
Roots May 2005 - December 2005
Skills
Organizational Behavior, Employment Law, Equity & Diversity..., WSIB, Occupational Health, Industrial Safety, Safety Management, Labour Legislation, Union Negotiations, Collective Bargaining, Labor Relations, Recruitment Advertising, Student Recruitment, Social Media, Social Media Marketing, Staff Training, Training & Development, Corporate Culture, Qualitative Research, Background Checks, Resume Writing, Coaching, Public Speaking, Event Planning, Non-profits, HR Consulting, HR Transformation, Human Capital Strategy, Blog Marketing, Blog Development, Social Media Development, Social Media Monitoring, Employee Training, Microsoft Office, Negotiation, Safety Management..., Student Recruiting, Human Capital, Employee Relations, Nonprofits, Social Media Measurement, Training, Blogging, Human Resources, Talent Management, Succession Planning, New Hire Orientations, Personnel Management, HRIS, Time Management
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Adult Education/Staff Training Certificate, Human Resources
The English Language Centre (ELC) 2010 — 2010
Diploma in Teaching English as a Foreign/Second Language (TEFL/TESL), Training and Development
York University 2005 — 2009
Bachelor of Human Resource Management (BHRM), Human Resources
Bell Canada March 2009 - Present
Bell Canada May 2005 - March 2009
Moneris Solutions January 2000 - May 2005
Skills
Channel, Solution Selling, Telecommunications, Unified Communications, Sales, Leadership, Business Development, Call Center, B2B, VoIP, Telephony, Management, Managed Services, Team Building, Account Management, Direct Sales, Cisco Technologies, Wireless, Cloud Computing, Sales Process, Channel Partners, Training, Call Centers, E-commerce, MPLS
Education
Seneca College of Applied Arts and Technology 1996 — 1997
Marketing, Major
Seneca College of Applied Arts and Technology 1993 — 1995
Business Administration, Business Administration and Management, General
St Basil's 1989 — 1993
St. Martha
Training Folks July 2013 - Present
Asset Auctions Inc August 2012 - May 2013
Oral Aesthetic Advocacy Group February 2011 - February 2012
Solidifi April 2009 - September 2010
Bell Canada 1996 - 2009
Skills
Customer Service, Coaching, Problem Solving, Process Improvement, Training & Development, Employee Training, Management, Training, Leadership, Account Management, Project Management, Quality Assurance, Recruiting, Customer Experience, Business Strategy, Sales, Time Management, Customer Satisfaction, Team Building, Call Centers, Customer Retention, Team Leadership
Education
Seneca College of Applied Arts and Technology 1994 — 1995
Post Diploma Honours Degree, Regulatory Law Degree
University of Toronto at Scarborough 1990 — 1994
Honours B.A., Sociology
Bell Canada January 2011 - Present
Aviva February 2008 - January 2011
Bell Canada 2003 - 2007
Skills
Strategic Sourcing, Executive Search, Recruitment Advertising, Talent Acquisition, Sourcing, Technical Recruiting, Cold Calling, Professional Services, Internet Mining, Full-cycle Recruiting, Contract Negotiations, Vendor Relations
Education
Seneca College of Applied Arts and Technology 2003 — 2004
Human Resources
Seneca College of Applied Arts and Technology
Post Grad, HR Management
York University
Poli Sci
Bell March 2015 - Present
Bell December 2012 - Present
Bell Canada August 2008 - November 2012
Skills
Marketing Communications, Computer Hardware, Financial Analysis, Customer Service, Microsoft Office, Team Leadership, Teamwork, Market Research, Budgets, Microsoft Excel, Access, Strategic Planning, PowerPoint, Competitive Analysis, Business Strategy, Customer Satisfaction, Leadership, Sales, Time Management, Telecommunications, Management, Analysis
Education
Chartered Professional Accountants of Ontario 2014 — 2016
CPA, Accounting
York University 2011 — 2013
BAS. Spec Hons Accounting, BAS
Seneca College of Applied Arts and Technology 2009 — 2011
diploma, Accounting and finance
Morrison Hershfield January 2011 - Present
MMM Group Limited March 2001 - December 2010
The Bank of Nova Scotia March 1996 - February 2001
Bell Canada June 1989 - January 2001
Education
University of Toronto 1985 — 1989
B.A.SC., Mechanical Engineering
Sapienza Università di Roma 1993 — 1995
Dottore D'Ingegneria Elettrica, Electrical Engineering
Avaya December 2009 - Present
Nortel October 1999 - December 2009
Bell Technical Solutions 1995 - 1999
Bell Canada 1992 - 1995
Skills
SIP, VoIP, Unified Communications, Telephony, Avaya, Networking, Wireshark, H.323, IP PBX, BCM, IPO, TDM, IP, Linux, Wireless, Voice Mail, T1, VPN, Ethernet, TCP/IP, WLAN, Cisco Technologies, Switches, ISDN, SNMP, Routers, Call Centers, Cabling, IVR, SIP Trunking, Routing, WAN, Telecommunications, Network Design, LAN-WAN, CTI, Wireless Networking, ACD, Contact Centers, Unified Messaging, MPLS, Managed Services, Network Architecture, Video Conferencing, SS7, ATM networks, Sales Engineering, Avaya Technologies
Education
Seneca College of Applied Arts and Technology 1991 — 1994
Aviation and Flight Technology
King City 1987 — 1992
TELUS Communications January 2010 - Present
TELUS 2010 - 2010
Bell Canada June 2005 - December 2009
Bell Canada 2005-2009 June 2005 - December 2009
Black Box Network Services September 2000 - June 2005
Norstan Canada Ltd September 2000 - January 2005
Coral Technologies January 1996 - January 2000
Skills
Avaya, PBX, Cisco, IP, Customer Relations, VoIP, Sales, Cisco Technologies, Enterprise Software, Telecommunications, Call Centers, Unified Communications, Solution Selling, Customer Service, Selling, Sales Operations, Sales Process, CRM, Strategy, Professional Services, Wireless, Management, Managed Services, Business Strategy, Cloud Computing, SaaS, Account Management, Direct Sales, Telephony, Networking, Team Leadership
Education
Seneca College 1989 — 1991
Business Administration and Marketing
Seneca College of Applied Arts and Technology 1989 — 1991
Business
Collingwood Colligiate 1984 — 1988
Bell Canada June 2006 - Present
Bell Canada September 1999 - May 2006
Skills
Customer Experience, Call Center, Team Leadership, Wireless, Business Analysis, Coaching, Team Building, Organization, New Business Development, Microsoft Office, Retail, Selling, Process Improvement, Social Media, Call Centers, Leadership
Education
Seneca College of Applied Arts and Technology 1982 — 1985
Accounting & Finance Certificate, Accounting
Ministry of Health and Long-Term Care October 2007 - Present
Bell Canada April 2005 - October 2007
Bell Canada May 2002 - March 2005
Rogers Communications 2001 - 2002
Rogers Cable 2000 - 2001
Rogers Wireless 2000 - 2000
Rogers Wireless 1997 - 2000
Skills
SDLC, Project Planning, Business Analysis, Testing, Requirements Analysis, Requirements Gathering, Business Requirements, User Acceptance Testing, Business Process..., Project Delivery, Analysis, Business Process, Leadership
Education
Seneca College of Applied Arts and Technology 1991 — 1994
Diploma, Computer Programming and System Analysis
Stratford Central Secondary
Bell Canada December 2010 - Present
IBM December 2009 - November 2010
CIBC November 2006 - October 2009
Bell Canada May 2002 - September 2005
Skills
Quality Center, Test Planning, Test Cases, Regression Testing, Test Strategy, User Acceptance Testing, Software Quality..., Defect Tracking, SDLC, Test Management, Test Execution, Manual Testing, System Testing, Testing, Quality Assurance, System Integration..., Functional Testing, Integration Testing
Education
Seneca College of Applied Arts and Technology 1998 — 2002
Diploma, Computer Programming and Analysis
Royal Heritage Realty Ltd., Brokerage July 2015 - Present
Promise First Realty INC., Brokerage March 2012 - Present
Miller Maintenance Ltd. January 2005 - Present
Remax First Realty LTD., Brokerage February 2005 - February 2012
Bell Canada January 2001 - December 2003
Bell Canada September 1996 - January 2000
Skills
Real Estate Sales and..., Delivering Exceptional..., Equipment Operator -..., DZ Truck Driver, Advertising, Budgets, Condos, Contract Negotiation, Customer Service, Marketing, Marketing Strategy, Negotiation, Real Estate, Residential Homes, Sales, Selling, First Time Home Buyers, Relocation, Sellers, Investment Properties
Education
Seneca College of Applied Arts and Technology 1975 — 1977
Sales and Marketing
Stephen Leacock CI 1972 — 1973
Secondary School Diploma, Radio and Television Broadcasting Technology/Technician
2012 ITW 2011 - 2012
Bell Canada June 2008 - June 2009
Bell Canada March 2008 - June 2009
Bell Canada January 2005 - March 2008
Bell Canada January 2004 - January 2005
Bell Distribution Inc. 1999 - 2004
Progistix Solutions Inc 1996 - 1999
PepsiCo 1995 - 1996
Skills
Contract Negotiation, Budgets, Cross-functional Team..., Leadership, Customer Satisfaction, Product Marketing, Customer Experience, Marketing Management, Product Launch, Marketing Communications, Lead Generation, B2B, Account Management, Direct Marketing, Telecommunications, Management, Marketing, CRM, Project Management, Event Management, Strategy, Sales
Education
Sheridan College 2003 — 2005
Marketing Specialist
University 1972 — 1976
B.Com, Commerce
St. Josephs
Entrepreneur and Volunteer April 2015 - Present
Bell Canada August 2002 - October 2014
Bell Business Markets 2009 - 2009
Bell Canada May 1980 - September 1991
Skills
Negotiation, SLA, Customer Experience, Contract Negotiation, Sla, Telecommunications, Trusted Advisor, Service Desk, Managed Services, Leadership Development, Outsourcing, CRM, Wireless, Pre-sales, Integration, Operations Management, ITIL, Leadership, Call Centers, Unified Communications, Vendor Management, IP, Service Delivery, Telephony, MPLS, Solution Selling, Professional Services, Product Management
Education
Seneca College of Applied Arts and Technology 1978 — 1979
Counseling Psychology
Georges Vanier Secondary School 1976 — 1978
Commercial and Advertising Art
Unemployed November 2013 - November 2013
Semi-Retired 1996 - November 2013
Bell Canada 1994 - 2010
Bell Canada Security Advisor 2001 - 2008
Stentor 1994 - 1997
Stentor 1994 - 1997
Skills
VPN, IT Strategy, VoIP, Telecommunications, Program Management, Network Architecture, Wireless, IP, Security, Cisco Technologies, Network Security, Firewalls, WAN, Cloud Computing, Network Design, Data Center, MPLS, Networking, Pre-sales, Virtualization, Telephony, Managed Services, Unified Communications, LAN-WAN
Education
Seneca College of Applied Arts and Technology 1992 — 1993
Certificate, Business Studies
Seneca College of Applied Arts and Technology 1992 — 1993
Certificate, Microcomputer Business Applications
Banyan Network Training
Certification, Network administration
Seneca College of Applied Arts and Technology
Certificate, Microcomputer Studies
Reliable Independent Living Services May 2005 - Present
Bell Canada September 1980 - August 2002
Education
Seneca College of Applied Arts and Technology 2005 — 2007
PSW, Health Sciences
I Press It November 2008 - Present
Bell Canada March 2006 - June 2009
Skills
E-commerce, Product Marketing, Web Design, Graphics, Social Media Marketing, Business Development, SEO, Web Marketing, Retail, Marketing Strategy, Online Marketing, Lead Generation, Online Advertising, Email Marketing, SEM, Digital Marketing, Analytics, Marketing, Corporate Branding, Web Analytics, Social Networking, Integrated Marketing, Start-ups, Affiliate Marketing, Digital Strategy, Google Analytics, Direct Marketing, Market Research, Creative Direction, Brand Development, Digital Media, Entrepreneurship, Social Media, Direct Mail, Strategic Partnerships, Mobile Marketing, WordPress, B2B, Marketing Communications, Competitive Analysis, Marketing Management, CRM, Advertising, Marketing Research, Mobile Applications, Strategy, PPC, Website Development, Google Adwords, Product Management
Education
Sheridan College 1999 — 2010
web design, web design
Seneca College of Applied Arts and Technology 1999 — 2003
Computer Engineering Technology, Computer Engineering
Pinchin Environmental Ltd October 2011 - Present
Yellow Pages Group Canada May 2003 - August 2010
Yellow Pages Group July 2001 - April 2003
Bell Canada 1996 - 2001
Bell Canada 1991 - 1996
Skills
Team Leadership, Online Advertising, Coaching, Digital Marketing, SEO, Advertising, Social Media Marketing, Analytics, Social Media, Marketing Communications, Team Management, Change Management, Customer Service, SEM, Customer Satisfaction, Microsoft Office, CRM, Team Building, Event Management
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Adult Education - Training and Development
Seneca College of Applied Arts and Technology 1995 — 1996
Certified, Special Effects Make-up
Hewlett-Packard July 2013 - Present
Natural Resources Canada September 2008 - July 2013
Library Archives Canada October 2007 - July 2008
UQO & Environment Canada (EC) May 2007 - July 2007
Bell Canada January 2007 - July 2007
UQO January 2006 - May 2006
UQO September 2005 - December 2005
Tejarat Bank July 2000 - August 2002
Skills
MS Project, Project Management, Program Management, Project Planning, PMP, Requirements Analysis, Team Leadership, Analysis, PMO, Software Project..., Project Portfolio..., Business Analysis, Certified Project..., Scope Management, Visio, SDLC, Strategic Planning, SQL, Project Delivery, Systems Analysis, Risk Management, Databases, Quality Assurance, ITIL, Software Documentation, Software Development, Change Management, SharePoint, CRM, Strategy, Cross-functional Team..., Management, Microsoft Project
Education
Université du Québec 2005 — 2007
Master, Project Management
Université du Québec en Outaouais 2005 — 2007
Master, Project management
Sharif University of Technology 1996 — 1999
Bachelor of Computer Engineering, Software
CT-Paiement Inc / CT-Payment Inc August 2006 - Present
comForte 21 GmbH April 2006 - February 2007
CGI September 2004 - July 2006
CSP - Computer Security Products Inc. July 1998 - August 2004
Bell Canada July 1997 - June 1998
TD Bank March 1995 - June 1997
Canada Computer Books October 1993 - February 1995
Skills
EMV, Architecture, Security, POS, Cryptography, Base24, Software Development, Integration, Software Project..., Web Services, SDLC, SQL, Software Engineering, XML, C#, SQL Server, Software Design, TCP/IP, Business Analysis, .NET, Transaction Processing, C++, Application Development, Consultancy, C, Solution Architecture, E-commerce, UML, Testing, JavaScript, Windows, Linux, SOAP, Requirements Analysis, Unix, HP NonStop, Tandem, TACL, TAL, JSON, ISO8583, Electronic Payments, Databases, SOA, COBOL, Payment Gateways, Debit Cards, Architectures, Payment Industry, PCI DSS
Education
University of Liverpool
MSc, MSc in IT - Software Engineering
Seneca College of Applied Arts and Technology 1990 — 1993
Honors Diploma, Computer Programming & Analysis
York University 1989 — 1990
Computer Science
Brebeuf College School 1985 — 1989
OAC
Bell Canada December 2008 - Present
Avotus Corporation January 2002 - September 2008
AT&T June 2000 - October 2002
Skills
Telecommunications, VoIP, IP, Wireless, Unified Communications, ITIL, Cisco Technologies, Telephony, Vendor Management, MPLS, Integration, Team Leadership, Call Centers, Managed Services, Project Management, Solution Selling, Business Analysis, Account Management, Data Center, Product Management, Management, CRM, Mobile Devices, SaaS
Education
Seneca College of Applied Arts and Technology
telecommunications
Bell Canada October 1999 - Present
Bell Canada October 1992 - October 1999
Skills
Telecommunications, Requirements Gathering, Business Analysis, Requirements Analysis, Project Delivery, Systems Analysis, Visio, User Acceptance Testing, Business Process, Business Requirements, Business Intelligence, PMO, Project Planning, PMP, Project Portfolio..., Business Process..., Resource Management, Software Documentation, Testing
Education
York University - Schulich School of Business 2008 — 2012
Seneca College of Applied Arts and Technology 1979 — 1981
IoT consultant March 2010 - Present
MobileForce Solutions (Sold to Novotech Technologies) July 2009 - March 2010
BlueTree Wireless September 2008 - July 2009
BlueTree Wireless January 2006 - September 2008
Bell Mobility September 2004 - January 2006
Bell Canada September 2002 - September 2004
Bell Mobility November 1998 - September 2002
Skills
M2M, Wireless, Solution Selling, Cellular Communications, Mobile Devices, Telecommunications, Product Management, CDMA, New Business Development, Sales Management, Mobile Applications, Direct Sales
Education
Seneca College of Applied Arts and Technology 1990 — 1993
Diploma, Law Enforcement
Bell January 2011 - Present
Amdocs OSS Division 2012 - 2013
Bell Canada January 1999 - December 2010
CGI August 1988 - December 2010
Skills
Project Delivery, PMO, PMP, Business Analysis, Telecommunications, SDLC, Integration, Vendor Management, Process Improvement, Project Portfolio..., IT Service Management, Enterprise Architecture, Requirements Analysis, Business Process..., ITIL, Business Intelligence, IT Strategy, Solution Architecture, Software Project..., Business Process, Program Management, Service Delivery, Requirements Gathering, Resource Management, MS Project, Outsourcing, Visio, Business Transformation, Business Requirements, IT Management, Microsoft Project
Education
Seneca College of Applied Arts and Technology 1990 — 1997
Bell Canada May 1979 - Present
Skills
Telecommunications, Program Management, Wireless, IP, Project Planning, Security, Leadership, Vendor Management, Business Development, Management, Team Leadership, Integration, Product Management, Outsourcing, VoIP, Mobile Devices, Cross-functional Team..., Strategic Planning, Business Strategy, IT Strategy, Business Planning
Education
Seneca College of Applied Arts and Technology 1980 — 1984
George S. Henry
Ericsson April 2010 - Present
Nortel Networks April 2005 - April 2010
Nortel April 1993 - July 2004
Bell Canada May 1988 - April 1993
Skills
GSM, CDMA, IP, Wireless, LTE, UMTS, SS7, GPRS, Integration, Network Administration, VoIP, 3G, Network Design, MPLS, Telecommunications, SIP, ATM networks, Switches, WCDMA, LAN-WAN, SDH, Core Network, Ethernet, BSS, Computer Network..., Networking, Routing, TCP/IP, 2G, QoS, Network Engineering, OSPF, BGP, WiMAX, Routers, Wireless Networking, Transmission, TDM, Fiber Optics, Switching, 4G, DWDM, WAN, Network Architecture, ISDN, System Deployment, Microwave, Telephony, CCNA, SGSN
Education
Seneca College of Applied Arts and Technology 1986 — 1988
Cisco Systems November 1999 - Present
Per Scholas 2015 - 2015
Per Scholas 2015 - 2015
Per Scholas 2015 - 2015
Per Scholas 2015 - 2015
Cisco 2004 - 2014
Network Solutions (acquired by Verisign) 1998 - 1999
Bell Canada 1981 - 1998
Skills
Outsourcing, Cisco Technologies, Strategic Planning, Sales, Networking, Managed Services, Data Center, VoIP, Cloud Computing, Unified Communications, Solution Selling, IP, Channel Partners, Ethernet, Enterprise Software, IT Service Management, LAN-WAN, MPLS, Management, Network Design, Pre-sales, Professional Services, Routing, SaaS, Sales Enablement, Security, Storage, Switches, Telecommunications, Telephony, Vendor Management, Virtualization, WAN, Wireless
Education
Seneca College of Applied Arts and Technology 1979 — 1981
Computer Science & Analysis, IT, programming, etc..
Brookfield Global Integrated Solutions October 2010 - Present
Chubb Edwards January 2010 - October 2010
GN Hearing Care February 2007 - July 2009
GN HEARING CARE CANADA LTD February 2007 - July 2009
BIOGEN IDEC CANADA INC February 2004 - November 2006
Bell Canada December 2003 - September 2004
Black & Decker Canada October 2000 - May 2003
Goldfarb Consultants January 1997 - October 2000
United Church of Canada 1994 - 1997
Skills
Financial Analysis, Financial Reporting, Budgets, Accounting, Account Reconciliation, Variance Analysis, General Ledger, Management, Leadership, CRM, Project Management, Analysis, Access, Training, Finance, Financial Statements, Forecasting, Strategic Financial..., ERP, Managerial Finance
Education
Seneca College of Applied Arts and Technology 1987 — 1990
Accounting and Finance
Bell Canada October 2013 - October 2014
Scotiabank February 2012 - March 2013
Bell Canada July 2004 - June 2009
Xentel DM Inc. April 2000 - September 2003
York University June 1999 - August 1999
Toronto Legal Copies August 1996 - September 1997
Skills
Testing, Integration, Software Quality..., Quality Assurance, Analysis, Software Documentation, Test Planning, Project Planning, User Acceptance Testing, SDLC, Manual Testing, Management, Team Leadership, Training, QTP, Quality Center, Business Analysis, Account Management, Customer Service, Databases, Corporate Communications, Vendor Relationship...
Education
Humber College the School of Applied Technology 2010 — 2010
Certificate, Project Management
Seneca College of Applied Arts and Technology 2000 — 2003
Diploma, Computer Programming and Analysis
Greater Toronto Airports Authority April 2010 - Present
Greater Toronto Airports Authority April 2009 - April 2010
Greater Toronto Airports Authority May 2005 - March 2009
Bell Canada 2005 - 2005
Skills
Marketing Communications, Advertising, Marketing, Brand Management, Management, Relationship Marketing, Research, Corporate Communications, Media Relations, Public Relations, Marketing Strategy, Social Media Marketing, Digital Marketing, Event Management, Integrated Marketing, Airports, Strategic Communications, Social Media, Sponsorship, Event Planning, Project Planning, CRM
Education
York University - Schulich School of Business 2008 — 2008
Marketing Management Certificate
Seneca College of Applied Arts and Technology 2004 — 2005
Post Graduate Certificate, Corporate Communications
University of Guelph 2000 — 2004
Bachelor of Arts, Public Policy
Nextech, Inc. March 2012 - Present
Alcatel-Lucent November 2010 - May 2012
Rogers Communications Inc. March 2010 - May 2010
Prodapt February 2009 - March 2010
Bell Canada May 2005 - November 2008
Pacific Crest Technology October 2007 - April 2008
Pacific Crest Technology July 2007 - April 2008
Bell Canada (formerly Group Telecom) January 2002 - May 2005
Bell Canada (formerly Group Telecom) December 2000 - December 2001
Group Telecom 1999 - 2001
Skills
SQL, Telecommunications, Software Documentation, Analysis, Quality Assurance, Troubleshooting, Solution Architecture, Software Development, Project Management, Testing, Databases, PL/SQL, Solution Design, System Testing, Business Requirements, Oracle, Metasolv M6
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Recognition of Achievement, Oracle Application Developer
Seneca College of Applied Arts and Technology 2011 — 2012
Recognition of Achievement, Oracle Database Administration
Bell Canada April 1979 - Present
Education
Ontario Institute of Purchasing Management Canada
CPP, SCMP, Procurement
Seneca College of Applied Arts and Technology
International Business
Bell Canada March 2003 - Present
Skills
Telecommunications
Education
Seneca College of Applied Arts and Technology 1983 — 1985
Toronto 2015 Pan/Parapan American Games Organizing Committee March 2015 - September 2015
Bell - Retired January 2015 - February 2015
Bell Canada December 2011 - January 2015
Bell Canada Customer Operations April 2010 - September 2011
Bell Canada Vancouver 2010 Olympic/Paralympic May 2008 - April 2010
Bell Canada Customer Operations November 2004 - May 2008
Bell Canada Order Management & Design January 2000 - November 2004
Bell Canada - IS/IT January 1995 - January 2000
Bell Canada Busuness Communications January 1994 - January 1995
Bell Canada Customer Network Design Toronto January 1993 - January 1994
Skills
Telecommunications, VoIP, Wireless, IP, MPLS, Broadband, Routing, Telephony, Ethernet, Network Administration, Switches, Unified Communications, Network Architecture, Computer Network..., Troubleshooting, Cisco Technologies, TCP/IP, Network Design, Managed Services, Project Planning, Integration, Service Delivery, Networking, ATM networks, QoS, Project Management, Fiber Optics, Vendor Management
Education
Seneca College of Applied Arts and Technology 1983 — 1985
Diploma; Applied Arts
Bell July 2014 - Present
Bell December 2010 - July 2014
Bell January 2011 - January 2012
Bell Canada 2004 - December 2010
ClientLogic 1998 - 2004
Skills
Telecommunications, Unified Communications, Customer Experience, Contact Centers, Telephony, Management, Call Center, Strategic Planning, Channel, Change Management, CRM, Solution Selling, Sales, Marketing Strategy, Negotiation, Product Management, Direct Sales, Managed Services, Coaching, Call Centers, VoIP, Wireless, Customer Satisfaction, Vendor Management, Sales Operations, MPLS, Cloud Computing, Mobile Devices, SIP, Product Marketing, Account Management, Strategic Partnerships, Customer Retention, Sales Process, Channel Partners, B2B, Selling, IP, Team Leadership, Salesforce.com, Professional Services, Channel Program...
Education
Seneca College of Applied Arts and Technology 1994 — 1997
Marketing, General Business
Bell Canada December 2004 - Present
Bell Canada 1995 - 1998
Bell Canada 1993 - 1995
Skills
IT Service Management, Remedy, ITIL, IT Operations, IT Management, Telecommunications, Service Delivery, Incident Management, System Deployment, Service Desk, Service Management, Cisco Technologies, Problem Management, Sla, WAN, PMP, Managed Services, ITIL Certified, Data Center, Vendor Management, Disaster Recovery
Education
Seneca College of Applied Arts and Technology 1983 — 1987
College Diploma, Electrical, Electronic and Communications Engineering Technology/Technician
RSPS
RSPS
Bell Canada
Skills
Telecommunications, VoIP, Mobile Devices, Product Management, Integration
Education
Seneca College of Applied Arts and Technology 1984 — 1988
ApoPharma Inc. May 2015 - Present
ApoPharma Inc February 2012 - Present
ApoPharma Inc. March 2008 - February 2012
Apotex Inc. January 2007 - March 2008
Bell Canada October 2006 - December 2006
Future Shop July 2006 - December 2006
Skills
Forecasting, Pharmaceuticals, Planning, Marketing Management, Sales Management, Budgeting, Analysis
Education
Council for Continuing Pharmaceutical Education 2008 — 2009
Accreditation Course, Pharmaceutical
San Diego State University-California State University 1996 — 2000
BSc in International Business, Marketing
Bell Canada Sr. Security AnalystCharon SystemsMay 2001 - January 2006
Education
Shanghai University 1988 — 1992
BS, Computer
Bell Canada OperationsBell Sygma1997 - 1999
Education
Saint Mary's University 1989 — 1992
Bachelor of Science, Mathematics and Computing Science
RBC 2009 - Present
Bell Canada July 2005 - August 2008
Bell Canada December 2004 - June 2005
Bell Canada February 1999 - November 2004
Star Data Systems May 1993 - January 1999
Skills
Cisco Technologies, VPN, Switches, IP, Telecommunications, BGP, Network Design, Routers, OSPF, MPLS, HP Openview, Cisco Routers, Vendor Management, LAN-WAN, Visio, Network Architecture, InfoVista, Testing, CiscoWorks, QoS, Technical Documentation, Juniper, Cisco Routing &..., Requirements Analysis, Infoblox, eHealth, Change Management, Cable Management, Netscout, QIP, IXIA, Cat5, Spirent, NetBrain, LSSYB, ITIL v3 Foundations...
Education
Seneca College of Applied Arts and Technology 1989 — 1992
Electronic Engineering Technology Program
Dell Canada April 2015 - Present
Symantec (Canada) 2008 - March 2015
Quantum 2006 - 2008
Bell Canada 2004 - 2006
TELUS 2002 - 2004
Hewlett-Packard 1989 - 2002
Compaq Canada 1989 - 2001
Skills
Direct Sales, Sales Enablement, Partner Management, Sales Process, Managed Services, Strategic Partnerships, Storage, Enterprise Software, Strategy, Cloud Computing, Storage Area Networks, Solution Selling, Channel, Enterprise Storage, SaaS, Professional Services, Virtualization, Data Center, Salesforce.com, Unified Communications, Storage Virtualization, Channel Partners, Go-to-market Strategy, Management, Business Alliances, Resellers, Account Management, Security, Demand Generation, Sales Management, Software Industry, Pre-sales
Education
Seneca College of Applied Arts and Technology 1986 — 1989
Accounting and Finance
AKQA September 2014 - Present
SOCAN September 2013 - September 2014
RBC Royal Bank July 2010 - July 2013
Bell Canada April 2007 - June 2010
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC), CTRM Technology Solutions 2003 - 2007
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC), Business Intelligence Applications 2000 - 2003
Skills
Business Analysis, SDLC, Requirements Gathering, Business Requirements, Requirements Analysis, Quality Assurance, User Experience, Banking, Usability Testing, User Acceptance Testing, Project Delivery, Systems Analysis, Visio, Software Project..., Business Process, Vendor Management, Business Process..., Business Process Design, Integration, SharePoint, Agile Methodologies, Web Applications, Oracle, Analysis, Software Documentation, IT Strategy, Solution Architecture, MS Project, Functional..., Resource Management, Agile Project Management, Business Intelligence, Business Process Mapping, Data Warehousing, Quality Center, Process Analysis, UML, Microsoft Project
Education
Seneca College of Applied Arts and Technology 1997 — 2000
Computer Programming and System Analysis
Aviva Canada April 2009 - Present
Amdocs October 1981 - January 2008
Bell Canada 1997 - 2000
Skills
CIP, Business Process..., Invoicing, Offshoring, Insurance, Financial Analysis, Relationship Management, Finance
Education
Seneca College of Applied Arts and Technology 2008 — 2012
Business Studies
InterWrap Inc March 2011 - Present
Bell Canada April 2006 - January 2011
Navigata Communications January 2005 - March 2006
Skills
Navision, Business Analysis, Business Intelligence, ERP, SQL Server, SQL, Problem Solving, Customer Relations, C#, Business Process, Change Management, Microsoft CRM, Process Improvement
Education
University of Ottawa / Université d'Ottawa 2002 — 2004
Master of Science, System Science
Shanghai Jiao Tong University
HomEquity Bank May 2014 - Present
NCI Secured Intelligence May 2010 - April 2013
Apotex Inc. August 2003 - March 2009
Oracle Corporation March 1999 - July 2003
Bell Canada 1993 - 1999
Skills
Employee Relations, Performance Management, Employee Engagement, Coaching, Recruiting, Human Resources, Personnel Management, HR Consulting, HRIS, HR Policies, Management, Employee Benefits, Policy, Leadership, Change Management, Succession Planning, Onboarding, Talent Acquisition, Deferred Compensation, Talent Management, New Hire Orientations, Workforce Planning, Career Development, Compensation & Benefit, Labor Relations, Organizational Design, Job Descriptions, Job Evaluation, Strategic HR, Employment Law, Performance Appraisal, Benefits Administration, Organizational..., Employer Branding, Interviews, Applicant Tracking..., Organizational..., Technical Recruiting
Education
Seneca College of Applied Arts and Technology
Diploma, Human Resources Management
Western University
Bachelor of Arts, Economics
Bell September 2014 - Present
Harris Broadcast November 2007 - August 2014
Bell Canada June 2002 - November 2007
Skills
Performance Management, Training, Compensation, Employee Relations, Recruiting, Project Management, Human Resources, Management, Change Management, Talent Management, Strategic Planning, Employee Engagement, Process Improvement, Workforce Planning, Personnel Management, Deferred Compensation
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Post Grad Certificate, Human Resources
York University 1995 — 2000
B.Sc, Combined Honours Degree - Biology & Kinesiology
Bell Canada October 1988 - Present
Skills
Telecommunications, IP, Telephony, VoIP, Managed Services, Customer Experience, MPLS, Service Delivery, Wireless, Call Centers, Unified Communications, Solution Selling, Vendor Management, Cisco Technologies, Management, Leadership, Team Leadership
Education
Seneca College of Applied Arts and Technology 1981 — 1983
Tourism and Business Administration
Bell Canada March 2000 - Present
Skills
Telecommunications, VoIP, IP, Unified Communications, Cisco Technologies, Telephony, MPLS, Troubleshooting, TCP/IP, Integration, Switches, Team Leadership
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Computer Engineering
IBM Canada Ltd. September 2013 - Present
Bell Canada April 2011 - August 2013
IBM August 2008 - April 2011
QUANSER Inc April 2008 - August 2008
Town of Markham 2005 - 2005
Coca Cola Distribution Point June 2003 - August 2003
Santa Maria Supermarkets October 2002 - February 2003
Skills
Programming, Preventive Maintenance, Maximo, Data Center, Troubleshooting, Electronics, Telecommunications, Electrical Engineering, Testing, Automation, Project Management, Facilities Management, Facilities Operations, Networking, Management, Technical Support
Education
Seneca College of Applied Arts and Technology 2006 — 2009
Diploma, Control Systems
Richmond Hill Community Learning Center 2006 — 2007
ESL program
San Francisco de Quito University 2002 — 2003
Certification, CCNA
Army Polytechnic School 1998 — 2003
Bachelo'rs, Electronic Engineering
Bell Canada
Skills
IVR, Telephony, VoIP, Routing, Unified Communications, CTI, Telecommunications, Cisco Call Manager, Cisco Technologies, Genesys, Call Centers, ACD, Avaya
Education
Seneca College of Applied Arts and Technology 2003 — 2005
Bell June 2015 - Present
Bell Mobility March 2011 - Present
Bell Canada August 2006 - February 2011
Bell Mobility February 2004 - August 2006
Bell Canada September 2003 - May 2004
Skills
Telecommunications, Requirements Analysis, Business Intelligence, Wireless, Data Warehousing, Integration, Budgets, Program Management, Agile Methodologies, Project Management, Business Analysis, PMP, Vendor Management, Project Delivery, Call Centers, Management, PMO, Solution Architecture
Education
Schulich Executive Education Center 2011 — 2013
Certification, Project Management
Schulich Executive Education Center 2007 — 2011
Certification, Business Analyst
Seneca College of Applied Arts and Technology 1993 — 1996
Carolina Herrera January 2010 - April 2010
Bell Canada July 2009 - September 2009
Hem Boutique April 2008 - June 2008
O-I February 2007 - May 2007
Skills
Public Relations, Spanish, Business Strategy, Marketing, Market Research, Strategic Planning, Marketing Strategy, Brand Management
Education
Seneca College of Applied Arts and Technology 2008 — 2009
Graduate Certificate, Marketing Management
Universidad Metropolitana (VE) 2002 — 2007
Bachelor of Science, Business Administration
Adastra June 2015 - Present
Adastra January 2011 - Present
RBC Royal Bank August 2010 - January 2011
LoyaltyOne June 2007 - November 2009
Bell Canada February 2007 - April 2007
CSO Simtek November 2006 - January 2007
ITMatter April 2006 - October 2006
CGI August 2000 - March 2006
Financial Models Company March 1999 - June 2000
Atomic Canada Energy Limited 1997 - 1998
Skills
SDLC, Data Modeling, Data Warehousing, Business Analysis, Business Requirements, Vendor Management, Integration, ETL, Requirements Analysis, Visio, Requirements Gathering, Management, Software Development, PL/SQL, SQL, Microstrategy, Enterprise Architecture, Quality Center, User Acceptance Testing
Education
Seneca College of Applied Arts and Technology 1992 — 1996
Diploma, Computer Science
Zakladna Skola v Novej Dubnici
Bell Canada December 1999 - Present
Bell Canada 1999 - 2012
Skills
VoIP, T1, Wireless, TCP/IP, Cisco Technologies, WAN, MPLS, Troubleshooting, Routers, Call Centers, Switches, Computer Network..., Unified Communications, Network Design, VPN, Routing, IP, LAN-WAN, BGP, Data Center, Juniper, Firewalls, Network Administration, EIGRP, Cabling, CCNA, Wireless Networking, Checkpoint, OSPF, QoS, Disaster Recovery, ITIL, Security, ISDN, BMC Remedy, Ethernet, Cisco IOS, Contact Centers, DSL, Cisco Call Manager, Network Architecture, Managed Services, Fiber Optics, Avaya, ATM networks, IT Service Management, TDM, Frame Relay, Voice Mail, Juniper Technologies
Education
Seneca College of Applied Arts and Technology 1995 — 1999
Technologist Diploma, Electrical, Electronic and Communications Engineering Technology/Technician
Bell Canada April 1977 - Present
Bell Canada April 1977 - Present
Skills
Telecommunications, Wireless, IP, MPLS, DSL, Network Design, Team Leadership, BGP, Frame Relay, Managed Services, Juniper, VoIP, Unified Communications, Telephony, Ethernet, Cisco Technologies
Education
Seneca College of Applied Arts and Technology 1974 — 1977
Diploma, Electronic Techniques
Bell Canada September 2011 - Present
Education
University of Toronto 2002 — 2007
INDUSTRIAL RELATIONS
Seneca College of Applied Arts and Technology 1999 — 2002
DIPLOMA, COURT AND TRIBUNAL AGENT DIPLOMA PROGRAM
Canadian Red Cross September 1994 - Present
Bell Canada September 1974 - December 2004
Bell May 1978 - January 2002
Skills
Customer Service, Strategic Planning, Team Leadership, Team Building, Coaching, Program Management, Leadership, Project Management, Microsoft Office, Budgets, Sales, Customer Satisfaction, Nonprofits, Volunteer Management, Event Management, Program Development
Education
Seneca College of Applied Arts and Technology 1984 — 1991
Business Management, Business Administration and Management, General
Burnhamthorpe Collegiate
Ontario Teachers' Pension Plan July 2013 - Present
Digital Adrenalin September 2006 - November 2014
BMO Capital Markets October 2009 - July 2013
Bell Canada January 2009 - October 2009
Skills
Oracle, .NET, C#, IIS, Agile Methodologies, Powershell, SQL, Telerik Web Controls, Linux, Unix, Java, Windows Server, Apache, Microsoft SQL Server, MySQL, Autosys, JSON, WebSphere Portal, SharePoint, SDLC, WordPress, Syncfusion, jQuery, IBM Portal, IBM Connections, MS Sharepoint, Dojo, Node.js, VMware ESX, VMware vSphere, Endeca, Hyper-V, Widgets, TIBCO EMS, TIBCO BusinessWorks, XML, Requirements Gathering, Business Analysis, Software Development
Education
Seneca College of Applied Arts and Technology 2004 — 2008
Computer Programmer, IT
DAVIS &HENDERSON October 2012 - Present
Staff Management SMX September 2011 - June 2012
Minacs September 2007 - May 2011
Bell Canada January 2006 - September 2006
Jumbo Electronics February 2000 - May 2004
Skills
Account Management, Customer Satisfaction, Customer Service, Logistics, Supply Chain, Team Leadership, Vendor Management
Education
Seneca College of Applied Arts and Technology 2006 — 2007
post graduate diploma, Logistics, Materials, and Supply Chain Management
University of Pune 1992 — 1997
B.E, Mechanical Engineering
Shoeless Joe's Limited March 2009 - Present
Latitude Aviation 2008 - Present
HMI Properties Ltd. March 1997 - Present
Maylan Flight Academy May 2008 - June 2009
Close Hauled Transport Ltd. May 2001 - July 2006
Bell Canada June 1992 - December 2000
Skills
Food, Hospitality, Food & Beverage, Hiring, Sales Process, Air Force, Franchising, Franchise Consulting, Income Statement, Operations Management, Business Strategy, Restaurants, New Business Development, Team Building
Education
Seneca College of Applied Arts and Technology 1987 — 1989
Bell Canada July 2010 - September 2010
Education
Seneca College of Applied Arts and Technology 1979 — 1980
Commercial Layout & Design
Bell Canada September 2004 - Present
360 Networks February 2003 - September 2004
Group Telecom (GT) August 2001 - February 2003
Interhome Furniture July 2001 - August 2001
Rogers Communications formerly Sprint Canada-Call Net May 2001 - July 2001
Axxent Communications formerly Optel Communications Inc. September 1999 - May 2001
Royal Bank of Canada August 1997 - February 2000
Skills
Telecommunications, Management, VoIP, IP, Managed Services, Call Center, Team Leadership, Project Management, Customer Experience, Data Center, Call Centers, Service Delivery, Telephony, PMP, Project Delivery, Solution Selling, Vendor Management, Wireless, Business Analysis
Education
York University - Schulich School of Business 2012 — 2015
Masters Certificate, Business Analyst
Schulich School of Business 2010 — 2012
Master's Certificate, Project Management
Seneca College of Applied Arts and Technology 1996 — 1998
Diploma, Human Resource Management
York University 1992 — 1996
Honours BA, Political Science & Mass Communications
Senator O'Connor College School
Diploma, High School
Bell Canada April 2011 - Present
Bell TV January 2010 - April 2011
Bell TV January 2008 - December 2009
Bell TV August 2007 - December 2007
Education
Seneca College of Applied Arts and Technology 2010 — 2013
Accounting and Finance
Etienne Brule High School
Seneca College
Enrolled, accounting & finance
Toronto district catholic school board September 2004 - Present
Toronto Catholic District School Board September 2004 - Present
Bell Canada May 1962 - March 1970
Skills
Special Education, Education, Teaching, Public Speaking, Curriculum Design, Research, Curriculum Development, Classroom, Educational Leadership, Staff Development
Education
Seneca College of Applied Arts and Technology 1994 — 2000
Associate's Degree, Social Work, Diploma
York University 1994 — 2000
Bachelor's Degree, Women's Studies, BA
Our Lady and St Francis Convent Glasgow 1953 — 1960
High School, English Language and Literature/Letters and Geography, 13
State Farm Insurance August 2007 - Present
BCE Nexxia a division of Bell Canada January 1978 - December 1997
Bell Canada January 1986 - September 1990
Skills
Customer Service, Data Entry, Windows, Administrative..., Microsoft Office, Microsoft Word, PowerPoint, System Administration, Teamwork, Sales, Process Improvement, Policy, Microsoft Excel
Education
York University 1985 — 1985
Upgrade Math (Calculus), Computer Science
Seneca College of Applied Arts and Technology 1978 — 1980
Diploma, Computer Programming, Specific Applications, Grade 12
Forester Insurance Q A analystThe Economical Insurance GroupApril 2009 - July 2010
bell canada November 2007 - March 2009
E- Centric October 2006 - October 2007
Shri Chakradhari Software 2004 - 2006
Haldyn Glass Gujarat Limited 1999 - 2004
Skills
QTP, SDLC, Quality Center, SQL, VBScript, STLC, Test Cases, Data Mapping, Test Scripts, Regression Testing
Education
Sardar Patel University
Bachelor's degree, Computer Programming
Bell Canada February 1987 - Present
Skills
Account Management, Telecommunications, Solution Selling, Direct Sales, Wireless
Education
Seneca College of Applied Arts and Technology