Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bell Canada Salaries. You can even request information on how much does Bell Canada pay if you want to. Learn about salaries, pros and cons of working for Bell Canada directly from the past employees.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Sofina Foods Inc. September 2013 - Present
Municipal Property Assessment Corporation (MPAC) 2012 - 2013
Ontario Lottery and Gaming Corporation 2011 - 2012
SAP 2008 - 2011
North York General Hospital May 2007 - November 2007
Bell Canada 2000 - 2007
Skills
SAP, Onboarding, HRIS, Employee Relations, Recruiting, Employee Engagement, Benefits Administration, Human Resources, HR Policies, Talent Acquisition, PeopleSoft, Labor Relations, Strategy, Leadership, Personnel Management, Talent Management, Workforce Planning, Succession Planning, New Hire Orientations, Deferred Compensation, Applicant Tracking...
Education
Ryerson University 2005 — 2007
B.Comm, Business Management Human Resources
Centennial College 2002 — 2005
Honours Diploma, International Business
Coral-8 IT Consulting June 1998 - Present
Toyota Canada Inc. July 2014 - Present
Bell May 2013 - July 2013
CGI July 2011 - January 2013
PWC November 2010 - January 2011
Rogers Communications November 2010 - January 2011
Canadian Tire April 2010 - September 2010
ADP July 2009 - December 2009
MTS Allstream September 2007 - December 2008
Bell Canada October 2006 - April 2007
Skills
Test Planning, Quality Center, Agile Methodologies, SDLC, Testing, User Acceptance Testing, Quality Assurance, Test Automation, Requirements Gathering, Oracle, Requirements Analysis, Telecommunications, Test Strategy, Regression Testing, Business Process, Software Documentation, Business Intelligence, Software Development, Test Cases, People Skills, Database Migration, Databases, Manual Testing, Waterfall, Performance Testing, Data Migration, HP Quality Center
Education
Centennial College 2000 — 2001
PMI 2000
CDI College 1999 — 1999
E-Commerce Certificate
Ryerson University 1999 — 1999
Certification, Network Management
TELUS Business Solutions Sales Support SpecialistVerizon Enterprise SolutionsOctober 2010 - October 2013
i3 international August 2009 - October 2010
Bell Canada April 2005 - February 2008
Skills
Coaching, Troubleshooting, Account Management, Customer Service, Customer Relations, Call Centers, Solution Selling, Telecommunications, Team Leadership, Customer Satisfaction, Customer Retention, Management, Leadership, Direct Sales, Sales Process, Sales
Education
Centennial College 2002 — 2004
Business Administration, Business
RBC August 2012 - Present
RBC Royal Bank July 2010 - July 2012
RBC Royal Bank 2009 - July 2010
RBC Royal Bank 2006 - 2009
CIBC 2004 - 2006
Bell Canada 2000 - 2004
Sun Life Financial 1997 - 2000
Canada Life 1996 - 1997
The Lung Association 1992 - 1996
Skills
Strategic Communications, Internal Communications, Media Relations, Government Relations, Mergers, Employee Relations, Change Management, External Relations, Industrial Relations, Sponsorship Management, Sponsorship Development, Corporate Branding, Corporate Events, Digital Media, Social Media, Event Management, Crisis Communications, Corporate Social..., Divestitures, Acquisition Integration, Brand Management, Financial Services, Program Management, Leadership, Strategic Planning, Integrated Marketing, Management, Strategy, Marketing Communications, Sponsorship, Corporate Communications, Public Relations, International Relations
Education
University of Toronto 2004 — 2005
Strategic Leadership
The Institute for Health and Human Potential
Emotional Intelligence for Personal Leadership
Centennial College 1998 — 1999
Internet Business Services - High Honours
Ryerson University 1993 — 1997
Public Relations
Canadian Securities Institute
Canadian Securities Course — Honours
University of Toronto 1987 — 1991
Commerce & Economics - Honours
Université Canadienne en France
International Business and Marketing
ITS Business Consulting April 2008 - Present
UNI3T January 2015 - August 2015
Bell Canada June 2012 - December 2014
Code6 May 2007 - December 2014
Desjardins June 2011 - June 2012
In Fidem Sécurité Informatique March 2011 - September 2011
Bombardier Aerospace May 2011 - July 2011
GlaxoSmithKline Biologicals April 2008 - February 2011
Stelex TVG April 2007 - April 2008
Héma-Québec April 2006 - March 2007
Skills
Risk Mitigation, Security Management, Validation, Compliance, Document Management, Technical Writing, Data Governance, Information Security..., Risk Management, Quality Control, Governance, Software Documentation, Computer System..., Quality Assurance, V&V, Business Analysis, Information Security, LIMS, Disaster Recovery, Software Quality..., Information Technology, Business Continuity...
Education
McGill University 2010 — 2011
Certificate, Project Management
HEC Montréal 1997 — 1999
Certificate, Business Administration
Université de Montréal 1987 — 1990
BSc, Organic Chemistry
CEGEP - John Abbott College 1981 — 1983
DEC, Health Sciences
Vaudreuil Catholic High School 1975 — 1981
DES, Sciences
Bell Canada March 2014 - Present
Presagis January 1997 - March 2013
Skills
Sales Management, Business Strategy, Management, Customer Service, Marketing Strategy, Microsoft Excel, New Business Development, Strategic Planning, Teamwork, Marketing Communications, Microsoft Office, Sales Process, International Sales, Sales Operations, Forecasting
Education
CEGEP - John Abbott College
Office Systems Management, DEC
Queen of Angels Academy
High school diploma
Primerica May 2008 - Present
Bell September 2003 - March 2007
Primerica August 1993 - June 2004
Bell Canada November 2001 - January 2003
Skills
Mutual Funds, Strategic Financial..., Investments, Insurance, Securities, Financial Services, Marketing, Relationship-building..., Relationship..., Relationship Enhancement, Marketing Communications, Marketing Operations, Tax-planning, Segregated Funds, Project Management, Microsoft Applications, Thinking Outside The Box, Critical Thinking, Attentiveness to Detail, French, Communicative Skills, Financial Accumen, Financial Analysis, Cross-Functional Liaison, Finance, Retirement, Coaching, Finacial Management, Budgets, Retirement Planning, Management, Series 6, Customer Service, Financial Planning, Leadership, Team Leadership
Education
Centennial College 1990 — 1993
Business Administration and Management
University of Toronto
Marketing
Greater Toronto Airports Authority September 2010 - Present
GO Transit/Metrolinx - PRESTO System November 2008 - September 2010
CIBC May 2007 - September 2008
TD Bank October 2004 - May 2007
Canadian Standards Association February 2000 - March 2004
Honda of Canada Manufacturing September 1997 - February 2000
Bell Canada February 1995 - May 1997
Polar Design Group January 1988 - February 1995
Skills
Excellent communication..., Strong coaching,..., Exceptional..., Strong facilitation and..., Project Management Life..., Influencing without..., Project Management, Project Portfolio..., Business Analysis, Program Management, PMO, Business Process, Project Planning, Change Management, Management, Quality Assurance, Project Delivery, Business Process..., Stakeholder Management, SDLC, PMP, Integration, ITIL, Risk Management, Cross-functional Team..., Governance, Strategic Planning, Resource Management, Process Improvement, Vendor Management, Business Intelligence, Software Project..., Requirements Analysis, IT Management, Strategy, ERP, MS Project, Proven leadership, Analytical problem..., Function effectively..., Make sound decisions in..., Results-oriented..., Contract and vendor..., Multiple Stakeholder..., Project management..., Solution Development..., Project Gating Process
Education
Carleton University 1987 — 1992
BID
University of Toronto 1999 — 2000
Comprehensive Project Management
Rogers Media June 2015 - Present
La Presse March 2012 - June 2015
Astral Radio May 2010 - February 2012
Astral Radio August 2008 - May 2010
Astral Radio July 2007 - August 2008
Bell Canada June 2001 - September 2006
Skills
Radio, Marketing and Sales, Online Advertising, Broadcast, Marketing Strategy, Digital Media, Digital Marketing, Social Networking, Promotions, Marketing, Account Management, SEM, Media Planning, Advertising Sales, Marketing Communications, Google Analytics, Sales, Management, Mobile Marketing, New Media, Leadership, Digital Strategy, Online Marketing, Social Media Marketing, Integrated Marketing, Email Marketing, Web Analytics, Social Media, Copywriting
Education
Concordia University 2006 — 2007
DESS, Graduate Diploma in Communications Studies
Concordia University 2002 — 2006
BA, Human Relations
CEGEP - John Abbott College 1999 — 2002
DEC, Business Administration
College Bourget
Ingram Micro September 2013 - Present
Ingram Micro October 2011 - September 2013
PC Mall June 2011 - September 2011
The Herjavec Group March 2011 - May 2011
Bell Canada May 2009 - July 2010
ESI Technologies July 2007 - May 2009
Dataworld Canada 2000 - 2001
Skills
Virtualization, Security, Storage, HP, Servers, Virtualization Solutions, VMware, Pre-sales, Sales, Solution Selling, Account Management, Enterprise Storage, Storage Solutions, Server Architecture, Storage Architecture, Cloud Computing, Storage Virtualization, Network Security, Data Center, Cisco Technologies, Managed Services
Education
CEGEP - John Abbott College 1996 — 1999
DEC, Business Administration
Cegep Ahuntsic
Rogers Communications October 2011 - Present
Microsoft 2002 - October 2011
Cap Gemini - Ernst & Young 2000 - 2002
Bell Canada 1996 - 2000
Tele-Direct Yellow Pages (Bell Canada) 1988 - 1995
Skills
Account Management, Analytics, Business Alliances, Business Development, Business Intelligence, CRM, Channel, Business Strategy, Channel Partners, Cloud Computing, Competitive Analysis, Digital Marketing, Cross-functional Team..., Digital Media, Digital Strategy, Direct Sales, Enterprise Software, Engaging Speaker, Go-to-market Strategy, Integrated Marketing, IT Strategy, Lead Generation, Management, Marketing, Marketing Strategy, Mentoring, Mobile Applications, Mobile Devices, Mobile Technology, Mobile Marketing, Multi-channel Marketing, Networking, New Business Development, Partner Management, Pre-sales, Product Management, Product Marketing, Professional Services, Program Management, SaaS, Solution Selling, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Team Leadership, Telecommunications, Vendor Management
Education
Clarkson University 1995 — 1996
MBA
Ryerson University 1993 — 1995
BComm, Marketing
Centennial College 1990 — 1993
Marketing
Wanderful Media May 2013 - August 2013
Bell Business Markets February 2012 - June 2012
Bell Business Markets August 2010 - February 2012
Vorento May 2010 - January 2012
Bell Canada May 2007 - August 2010
Club Med January 2006 - December 2006
Wavemarket Inc. January 2005 - June 2005
Skills
JavaScript, jQuery, PHP, Python, ColdFusion, Java, HTML, AJAX, Web Analytics, Web Development, SQL, PL/SQL, T-SQL, French, English, Web Analytics..., Tennis, Hockey, CSS, Unix, Linux, Digital Marketing, Collaboration, Knowledge Sharing, Knowledge Management, Guitar
Education
Carnegie Mellon University - Tepper School of Business 2012 — 2014
Master of Business Administration (MBA), Technology Leadership
McGill University 2009 — 2011
Graduate Certificate, Internet Business
CFA Institute Jun 2009 2009 — 2009
Finance
McGill University 2001 — 2004
B.Sc, Computer Science
College Stanislas 1989 — 2001
Baccalauréat en sciences, Science
American Express May 2013 - Present
Rogers Communications December 2011 - January 2013
Rogers Communications January 2009 - November 2011
Bell Sympatico 2006 - 2008
Bell Sympatico January 2003 - December 2005
Bell Canada 2000 - 2001
Bell Canada 1997 - 1999
Skills
Product Management, Customer Retention, Marketing Research, Strategy, Channel, Loyalty Marketing, Customer Experience, Product Marketing, Marketing, Competitive Analysis, Segmentation, Digital Marketing, Marketing Strategy
Education
Concordia University 1985 — 1988
BComm, Marketing
CEGEP - John Abbott College 1983 — 1985
BComm, Marketing
Katz Group Canada 2009 - Present
AIG May 2008 - May 2009
Bell Canada March 2007 - April 2008
Rogers June 2005 - February 2007
Direct Energy January 2004 - June 2005
Sprint January 1994 - July 2003
Skills
Quality Center, SDLC, Vendor Management, Software Quality..., Waterfall
Education
Centennial College 2005 — 2007
PMI Certification
Ryerson University 2002 — 2002
•Network Management Solutions
CDI College 2000 — 2001
BUSINESS & TECHNOLOGY
Bell Mobility November 2008 - Present
Bell Mobility December 2006 - November 2008
Bell Canada June 2002 - December 2006
Skills
Programming, User Acceptance Testing, Business Requirements, SQL, Visual Basic, Databases, Testing, Process Improvement, Process Automation, Business Analysis, Oracle, Account Management, Business Process, Vendor Management, Business Intelligence, Strong Business Acumen, Telecommunications, Project Management, SAS, TrueComp, TrueProducer, Leadership, Customer Experience, Requirements Gathering, Visio, Wireless, Analysis, PMP, ITIL, VoIP, Unified Communications, Time Management, Business Acumen, Requirements Analysis, Team Leadership, Contact Centers, Workforce Management, Mobile Devices, Validation, Quality Assurance, Team Management, Mentoring, IP, Communication, CRM, Solution Selling, Product Management, Software Project..., Business Process..., Cross-functional Team...
Education
Herzing College 2000 — 2002
Computer Programming Certificate, Computer Programming
McMaster University
Associate's Certificate, Project Management
John Abbott College 1998 — 2000
Bishop Whelan High School 1993 — 1998
L'Oréal July 2015 - Present
L'Oréal August 2013 - Present
Groupe Dynamite April 2012 - June 2013
Groupe Dynamite October 2011 - April 2012
Stuart Weitzman Holdings, LLC 2010 - 2011
L'Oreal 2008 - 2010
Bell Canada 2004 - 2007
Skills
Marketing Communications, Public Relations, Marketing Strategy, Leadership, Competitive Analysis, Strategy, Marketing, Merchandising, Social Media, Advertising, Beauty Industry, Entrepreneurship, Brand Management
Education
Copenhagen Business School 2007 — 2008
McGill University 2005 — 2008
Bachelor, Marketing
CEGEP - John Abbott College 2003 — 2005
Business Administration, Marketing
Glow esthetic studio 2005 - Present
Original House General Contracting and Property Management May 1990 - December 2014
Bell Canada May 1988 - February 1996
Skills
Microdermabrasion, Chemical Peels, Skin Care, Acne, Laser Hair Removal, Waxing, Spa Management, Reflexology, Customer Service, Fitness, Nutrition, Microsoft Office, Administration, Quickbooks, Fitness Instruction, Reiki
Education
Canadian Aesthetics Academy
Medical Esthetics Diploma, Medical Aesthetic treatments, Body Systems, Reflexology, Lymphatic Massage, Health and Nutrition
Canfit Pro 2012 — 2013
Certifcation, Fitness Instructor
Centennial College
Diploma, Liberal Arts and Sciences, General Studies and Humanities
George Brown College
Graphic Design
NICE Systems January 2014 - Present
NICE Systems October 2009 - November 2013
Bell Canada January 2008 - October 2009
BCE Elix April 2006 - January 2008
Elix (formerly known as PRIMA) 2003 - 2006
Decisif 2000 - 2003
Decisif Software Solution 2000 - 2003
Skills
NICE Systems Solutions, NICE Call Recording, Contact Centers, CTI, Genesys, Solution Selling, VoIP, Pre-sales, Managed Services, Workforce Management, IVR, Cisco Technologies, Telephony, Unified Communications, Call Centers, Telecommunications, Avaya, Call Center, IP, Call Logging, ACD, SIP, Call Routing, Cisco Call Manager, Professional Services, Solution Architecture, Networking, Enterprise Software, Customer Experience, IP PBX, Avaya Technologies
Education
CDI College 1999 — 2000
Trend Micro April 2012 - Present
Forrester Research October 2010 - April 2012
Forrester Research April 2008 - November 2009
Nortel May 2007 - March 2008
Cognos, Inc. August 2002 - April 2007
QNX Software Systems November 2001 - August 2002
Entrust, Inc. February 2001 - October 2001
Bell Canada 1986 - 1992
Skills
Product Management, Customer Experience, Research, Program Management, Product Marketing, Industry Analyst..., Leadership, Marketing, Marketing Communications, Pre-sales, Analytics, Market Research, Go-to-market Strategy, Competitive Analysis, Project Management, Strategy, Demand Generation, Enterprise Software, Business Development, Competitive Intelligence, Business Analysis
Education
Queen's University 1993 — 1995
MBA, Marketing
Carleton University 1982 — 1986
B.Eng, Electrical/Communications
Sir John A. Macdonald High School 1977 — 1982
Bell Canada 2014 - Present
Petro Canada Gas Station May 2012 - September 2014
Vishal Science Academy May 2010 - April 2011
Skills
Writing, Presentations, Oral & Written..., Financial Accounting, Inventory Management, Troubleshooting, Soldering, Hardware Installation, Equipment Setup, Component Testing, Analyze Problems, C++, Communication, PowerPoint, Customer Service, Access, Microsoft Word, Team Leadership, Microsoft Office
Education
Centennial College 2011 — 2014
Advanced Diploma, Electronics Engineering Technology
Narnarayan Shashtri Institute of Technology 2010 — 2011
Bachelor's degree, Electrical, Electronics and Communications Engineering, B
Fujitsu April 2014 - Present
SAP January 2014 - March 2014
SAP May 2013 - January 2014
SAP January 2013 - May 2013
SAP June 2010 - January 2013
Canada 123456 Inc January 2005 - June 2010
Fersten Worldwide March 2001 - August 2003
Bell Canada April 1996 - January 2001
Bell Canada June 1992 - April 1996
Skills
Coaching, Microsoft Office 2007, Sales Management, SAP, SaaS, Enterprise Software, Cloud Computing, Solution Selling, Pre-sales, Partner Growth..., Cloud Financials, Cloud Strategies, Management, Training, Business Process..., Sales, Business Process, Channel Partners, CRM, Team Building, Telecommunications, Business Analysis, Strategy, Professional Services, ERP, Management Consulting, Business Intelligence, IT Strategy, Integration, Go-to-market Strategy
Education
John Abbott College 1974 — 1976
Graham Creighton High School 1972 — 1974
Novartis Pharmaceuticals Canada Inc. November 2011 - August 2014
CIBC Global asset Mgmt October 2010 - November 2011
CGI November 2005 - August 2009
CGI 2002 - 2005
CGI 2000 - 2002
Bell Canada 1999 - 2001
CGI 1995 - 2000
Bell Canada 1980 - 1994
Skills
Analysis, SAP, SAP R/3, Business Analysis, Project Planning, Management, Business Intelligence, Team Management, Contract Management, Requirements Analysis, Documentation, Integration, Project Management, Consulting, Change Management, Team Leadership, Testing, Business Process, ERP, SQL, Training, SAP ERP
Education
SAP Canada 2002 — 2002
SAP FI-CO certification
CEGEP - John Abbott College 1995 — 1997
Certification, Business Applications
DJS Consulting May 2005 - Present
Bell Canada May 1990 - December 2004
HAS Electrical and Mechanical Inc. September 1987 - April 1990
C.I.P. Victoria/Daxion April 1981 - August 1987
Skills
Telecommunications, Unified Communications, Managed Services, Call Center, Security, Mobile Devices, Wireless, Program Management, Solution Selling, Customer Experience, Vendor Management, Telephony, Call Centers, Product Management, IP, Professional Services, Strategic Partnerships, Data Center, Direct Sales, MPLS, Team Leadership, VoIP, Cloud Computing, Integration, WAN, Networking, SIP
Education
Centennial College 1980 — 1982
Ajax High School 1979 — 1980
OSSGD
David & Mary Thompson C.I. 1976 — 1979
OSSGD
FTSE April 2015 - Present
FTSE August 2013 - Present
Morningstar February 2012 - July 2013
Morningstar July 2002 - February 2012
Morningstar 2002 - 2008
Morningstar Canada 2002 - 2004
Xerox 2000 - 2002
Lanier Worldwide 1998 - 2000
Bell Canada 1998 - 1999
Skills
Wealth Management, Financial Services, Mutual Funds, Equities, Relationship Management, Investments, Asset Allocation, Securities, Fixed Income, Morningstar Direct, Hedge Funds, Series 7, Derivatives, Strategic Financial..., Alternative Investments, Financial Advisory, Investment Advisory, Wealth, Financial Modeling, Bonds, Investment Strategies, Investment Management, Financial Planning
Education
Carleton University 1994 — 1997
Sacred Heart
N-able by Solarwinds January 2015 - Present
N-able Technologies October 2013 - January 2015
N-able Technologies April 2013 - September 2013
N-able Technologies September 2011 - April 2013
Department of National Defence June 2010 - April 2011
Connection Catalog December 2007 - July 2009
Bell Canada May 2007 - August 2008
Skills
Salesforce.com, Market Analysis, SaaS, Solution Selling, Managed Services, Value Selling, Team Leadership, IT Strategy, Real Estate Economics, Management, IT Service Management, Project Planning, Disaster Recovery, Cloud Computing, Direct Sales, Sales, Strategy, Enterprise Software, Professional Services, Sales Process, Strategic Partnerships, Lead Generation, CRM, Account Management, Channel Partners, Sales Management
Education
Carleton University 2006 — 2011
B.A Honours
Vonca Communications May 2013 - Present
Forcefield Systems & Meglan Technologies October 2011 - May 2013
Audability Inc. June 2011 - September 2011
Strezz Systems Inc. January 2007 - June 2011
Global Film Productions January 2007 - January 2011
Dot Specialists January 2007 - October 2009
Bell Canada October 2005 - December 2006
Bell Canada September 2002 - October 2006
Bell Canada January 1998 - September 2002
Skills
Business Development, Project Management, Management, Business Analysis, Business Strategy, Telecommunications, Solution Architecture, Team Building, Integration, Strategic Planning, RFP, Leadership, Proposal Writing, Contract Management, Strategic Partnerships, Marketing, Finance, Team Leadership, Strategy, Product Management, Start-ups, Entrepreneurship, Cross-functional Team..., Vendor Management, CRM
Education
Queen's University 2009 — 2011
Executive MBA, Leadership, Execution, Sales, Marketing, Finance, Operations
Chinese European Int'l Business School (CEIBS) 2010 — 2010
Executive Development, Managing Business and Culture in China
University of Toronto 2003 — 2004
E-commerce Management and Operations, Ebusiness, Marketing, Operations
Centennial College 1998 — 1998
Business Administration, Netwrok Specialist Diploma
Centennial College 1995 — 1998
Electronic Engineering, Computer Engineering, Telecommunications, Programming, Electronics
Enjoying Life 2014 - 2014
MTS Allstream February 1998 - November 2013
Bell Canada 1994 - 1998
Bell 1986 - 1993
Skills
Telecommunications, Unified Communications, Managed Services
Education
Centennial College 1996 — 1998
Certificate, Marketing/Marketing Management, General
Oracle Canada ULC March 2015 - Present
Bell Canada November 2014 - February 2015
TRM Technologies Inc. November 2009 - October 2014
TRM Technologies Inc. November 2009 - May 2010
Emerion April 2008 - October 2009
Titus International Inc November 2005 - December 2006
Sapphire Technologies January 2005 - November 2005
Anjura Technology April 1998 - December 2004
Skills
IT Strategy, Business Intelligence, Enterprise Software, Account Management, Management, Business Development, Risk Management, Information Security, Public Sector, Business Continuity, Governance, Business Analysis, Requirements Analysis, Computer Security, SharePoint, Professional Services, Software Development, CISSP, Consulting, Management Consulting, Virtualization, Solution Selling
Education
CDI College 1997 — 1998
Programmer Analyst/Internet Solutions Developer, Computer Programming
York University 1987 — 1990
Bachelor Arts
Bell Canada February 2011 - Present
Bell Canada March 2010 - December 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada 2009 - 2010
Bell Canada 2004 - 2008
Bell Canada 2000 - 2004
Bell Canada 1995 - 2000
Bell Canada 1979 - 1995
Education
CEGEP - John Abbott College 2009 — 2009
Event Planning
Adacel 2002 - Present
Speedware Corporation 1998 - 2000
Simtran Technologies, Inc. 1996 - 1998
Simdev Electronics, Inc. 1994 - 1996
Bell Canada 1990 - 1994
Skills
Aerospace, Program Management, Software Project..., Requirements Analysis, Configuration Management, Software Documentation, Project Management, Requirements Management, Management, Proposal Writing, Systems Engineering, PMP, Testing, Military, CMMI, DoD
Education
CEGEP - John Abbott College
Social Sciences
McGill University
Major Anthropology, minor archeaology
School name:
Century 21 New Star Realty Inc., Brokerage December 2004 - Present
Bell Canada May 2002 - August 2009
Sanmina-SCI 1997 - 2002
Devtek Aerospace Corporation 1997 - 2002
Skills
Real Estate, Residential Homes, Project Management, Negotiation, Sales, Selling, Commercial Real Estate
Education
Centennial College 1994 — 1998
P.Eng., Electronics Eng.
Maglin Site Furniture September 2006 - Present
Bell Canada 2005 - 2010
Education
Fanshawe College 2014 — 2016
Leadership Development Diploma Program
Carleton University 1997 — 1999
B A, Sociology/Athropology
Gonzaga High School
PSHSA (Public Services Health and Safety Association) February 2015 - Present
Freelancer & IT Consulting September 2009 - Present
121 Limited (Site dudes, Agile Dudes, EVC Consulting and Site Boost) October 2011 - October 2014
Research In Motion April 2011 - September 2011
Bell Canada December 2009 - December 2010
NECC & Seneca Employment Resource Center September 2009 - June 2010
Toyota Canada Inc January 2009 - April 2009
IBM Toronto January 2008 - April 2008
Skills
MySQL, XML, PHP, JavaScript, jQuery, HTML, Networking, Web Development, Perl, Microsoft SQL Server, SQL, Linux, Apache, CSS, MongoDB, Node.js, AngularJS, AJAX, Git, Eclipse, Databases, OOP, CMS, WordPress, Drupal, IIS, Android, LAMP, Joomla, Mongoose, Node Express, Sockets, JSON, Open Source
Education
Centennial College 2014 — 2014
Mobile Applications Development and Testing, Creating, Designing and Testing Apps for Android and IOS mobiles, Achievement
Seneca College of Applied Arts and Technology 2012 — 2013
Computer Graphic Design & Layout Certificate, Adobe Design Suite CS5&6: Photoshop, Illustrator, In Design & Design fundamentals, Achievement
Centennial College 2006 — 2009
3 Years Co-op Advanced Diploma, Computer Programmer and Analyst
Bell Canada November 2013 - Present
Bell Canada October 2009 - November 2013
Bell Canada June 2005 - October 2009
Bell Canada June 2002 - June 2005
Bell May 2000 - May 2002
Bell Canada June 1997 - May 2000
Bell Sympatico 1995 - 1998
Skills
ITIL v3 Foundations, Six Sygma, IP, ITIL, VoIP, Business Analysis, DNS, Costing, DPI, Internet Services, Vendor Management, Service Delivery, Process Improvement, PMP, SLA, Network Operations, Strategic Planning, Contract Negotiations, IPTV, Wireless, Project Delivery, Data Center, Program Management, Call Centers, Contract Negotiation, Computer Network..., Deep Packet Inspection, Project Management, Networking, Integration, Management, Sla, Strategy, Telecommunications, Target Costing
Education
The George Washington University - School of Business 2001 — 2003
Master's Certificate, Project Management
St. Francis Xavier University 1992 — 1995
BA, Political Science
CEGEP - John Abbott College 1990 — 1992
DEC, Social Sciences
Aimia Inc December 2013 - Present
Aimia Inc April 2013 - Present
Sears Canada September 2011 - September 2012
Bell Canada February 2010 - June 2011
Bell Canada May 2009 - February 2010
Bell Canada June 2008 - May 2009
Skills
Call Center, Workforce Management, Vendor Management, Customer Experience, Leadership, Training, Contact Centers, Telecommunications, Service Delivery, Performance Management, Operations Management, CRM, Business Process, Business Analysis, Call Centers, Coaching
Education
SoftTrain Institute 2001 — 2002
Diploma, E-COMMERCE SOLUTIONS DEVELOPER
McGill University 1996 — 1999
B.Com, Finance
CEGEP - John Abbott College
Bell Canada November 2012 - Present
Bell Canada April 2008 - November 2012
Nexxlink 1986 - 2005
Skills
Firewalls, Citrix, Data Center, Virtualization, Managed Services, BGP, Wireless, MPLS, Storage Area Networks, Telecommunications, Business Analysis, WAN, VMware, TCP/IP, VMware ESX, Cloud Computing, IT Service Management, Infrastructure, ITIL, Network Administration, Solution Selling, Storage, System Administration, Network Design, Cisco Technologies, IP, Active Directory, Servers, Disaster Recovery, Integration, Unified Communications, VoIP, Windows Server, IT Management, vSphere, Switches, Routing, VPN, Solution Architecture, Network Architecture
Education
Computer Institute of Canada 1984 — 1985
CEGEP - John Abbott College
CGI October 2010 - Present
Bell Canada August 2004 - August 2008
Bell Canada August 2003 - August 2004
CGI February 1996 - August 2003
Education
York University - Schulich School of Business 2004 — 2008
Business Analyst Masters Certificate, Business
CEGEP - John Abbott College 1995 — 1996
Programmer/Analyst Certificate, Information Technology
Bell Canada March 2007 - Present
Bell Canada February 2001 - March 2007
Bank of Tokyo Mitsubishi 1992 - 1997
Skills
BGP, MPLS, OSPF, QoS, EIGRP, Juniper, Telecommunications, Cisco Technologies, IP, VPN, LAN-WAN, Frame Relay, MPLS VPN, Network Security, Switches, Network Architecture, Routing, Routers, WAN, Routing Protocols, Network Design, TCP/IP, Cisco IOS, CCNP, DSL, VoIP, VLAN, ATM networks, CCNA, Cisco Routers, Computer Network..., Ethernet, Network Engineering
Education
Centennial College 2001 — 2001
CCNA, Cisco Networking
Centennial College 2000 — 2000
Network Specialist
Centennial College 1999 — 1999
Visual Basic Programming, Computer Programming, Specific Applications
University of Mumbai 1988 — 1991
B.Com, Accountancy
IBM Canada February 2015 - Present
Thomson Reuters March 2013 - January 2015
Microsoft Canada October 2012 - March 2013
Bell Canada June 2010 - October 2012
New Matrix Solutions November 2011 - April 2012
Thomson Reuters May 2011 - July 2011
Skills
•Expertise in data..., •Able to work as a..., •Efficient under high..., •Great multi-tasking..., •Excellent Sales and..., Cisco Nexus, C#, WLAN, Network Configuration &..., Java, VPN, LAN and WAN, IP telephony..., Diagnostics and..., Hardware Diagnostics, Local Area Network, Multi Tasking, Network Security, Data, VPN, Teamwork, Switches, Operating Systems, Windows Server, Cisco Technologies, Security, Linux, Visual Studio, Microsoft SQL Server, HTML, Business Intelligence, Information Technology, Customer Experience, Hardware, Microsoft Exchange, Networking, Windows, Routers
Education
Centennial College 2009 — 2013
Bachelor's degree BASc., Computer & Communication Networking
University of Toronto at Scarborough 2008 — 2009
Bachelor of Science (BSc), Computer Science
Sir Oliver Mowat Collegiate Institute 2004 — 2008
O.S.S.D
CA Technologies June 2015 - Present
Rogers Communications June 2010 - June 2015
IBM Canda October 2007 - December 2010
Herzing College, Toronto June 2008 - September 2008
Bell, Canada January 2007 - September 2007
All India Institute of Medical Sciences April 2004 - July 2006
Skills
Oracle, Databases, SQL, Windows Server, System Administration, Microsoft SQL Server, PL/SQL, Integration, SDLC, Technical Support, Siteminder, PMP, ITIL, Unix, Networking, TCP/IP, Software Installation, Web Applications, Weblogic Administration, LDAP Administration, Test Planning, Servers, Active Directory, SharePoint, IDM, Sun One LDAP, Layer 7, Crystal Reports, Red Hat Linux, XP, DNS, Windows 7, CA Siteminder, CA API Gateway (SSG..., SOA, SoapUI, Application Support, Infrastructure...
Education
Indira Gandhi National Open University 2000 — 2003
Masters in Computer Applications (MCA), Information Technology
Centennial College
Oracle certified 10g Database Administrator, DBA
Global University
Decision Point Research September 2014 - Present
Organize With Palma 2012 - Present
PointClickCare September 2013 - August 2015
MTS Allstream December 2003 - February 2012
Bell Canada September 1998 - September 2001
Cossette Communication-Marketing 1996 - 1997
Skills
Marketing Communications, Advertising, Organization &..., Strategy, Professional Organizing, Corporate Communications, Leadership, Paper Management, Internal Communications, Organizing, Prioritization, CRM, Social Media, Project Management, Corporate Branding, Public Relations, Integrated Marketing, Direct Marketing, Marketing, Marketing Strategy, Management, Digital Marketing
Education
Centennial College 1983 — 1986
Copywriting Major
The Heart and Stroke Foundation September 2015 - Present
IT Refresh Computer Technology June 2015 - Present
Amex September 2001 - October 2014
Canadian Baby Photography 1994 - August 2001
Bell Canada September 1981 - May 1984
Skills
Customer Retention, Membership Rewards, Payments, Merchant Services, Call Centers, Cold Calling, Payment Card Processing, Business Services, Retail Banking, Business, Telemarketing, Customer Experience, Cross Selling, Relationship Management, Selling, Sales Management, Team Leadership, Change Management, Customer Service, Sales, Sales Process, Microsoft Excel, Financial Services, Process Improvement, Microsoft Office
Education
Centennial College 1978 — 1979
certificate, Medical Administrative/Executive Assistant and Medical Secretary
Notre Dame High School, Toronto 1974 — 1978
Randstad for IBM Canada Ltd. February 2011 - March 2015
CGI December 2008 - August 2010
CGI November 2007 - November 2008
CGI January 2000 - October 2007
CGI December 1997 - December 2000
Bell Canada January 1977 - January 1996
Bell Canada January 1989 - January 1995
Skills
ITIL, IT Service Management, Vendor Management, Process Improvement, Sla, Integration, Requirements Analysis, IT Management, Quality Assurance, Call Centers, PMP, Service Desk, Technical Support, Team Management, Management, IT Strategy, Solution Architecture, Data Center, Telecommunications, Service Delivery, Project Portfolio..., IT Operations, Project Delivery, Business Process, BMC Remedy, Business Analysis, PMO, WIN2k, WIN7, Autosys R4.5, R11.3, MVS, JESII, JESIII,, Incident and Problem..., OPC, Maestro, TWS,..., Maximo, Infoman,..., SAP, Symantec..., IVR, ACD, Mentor, Team..., RACF, ACF2, TSO, ISPF
Education
CEGEP - John Abbott College 1996 — 1996
Programmer Analyst Program
Herzing Institute 1975 — 1976
Computer Programming Certificate
McGill University
Management Information Systems and Services
Intra-Brand : "Building Brands from the Inside out" September 2009 - Present
JAN Kelley Marketing : WPP Advertising Agency 2005 - 2009
Fuller Landau: 2003 - 2005
KPMG Consulting 1999 - 2002
Bell Canada 1997 - 1998
Arthur Andersen & Co. 1994 - 1997
PwC Canada : Strategy & Marketing Practice 1988 - 1994
Skills
Strategic Planning, Customer Service, Project Management, Budgets, Marketing Strategy, New Business Development, Contract Negotiation, Corporate Branding, Management Consulting, Marketing Communications, B2B, Management, Marketing, Advertising, Product Development
Education
Cass Business School 1984 — 1985
M.B.A, Marketing (United Kingdom)
Queen's University 1980 — 1982
B.A. Hons., Political Science
BMO Financial Group September 2014 - Present
BMO February 2013 - September 2014
Bank of Montreal March 2011 - February 2013
Hoffmann-La Roche September 2002 - March 2011
Bayer HealthCare February 2000 - September 2002
Bell Canada June 1998 - February 2000
ETCETERA COMMUNICATIONS 1997 - 1999
Skills
Strategic Communications, Corporate Communications, Communication Training, Internal Communications, Coaching, Employee Engagement, Crisis Communications, Media Relations, Public Relations, Reputation Management, Public Policy, Communications Planning, Public Affairs, Marketing Communications, Crisis Management, Leadership, Speech Writing
Education
University of Toronto - Rotman School of Management 2013 — 2014
Advanced Leadership Program
Schulich School of Business 2010 — 2010
Executive Program in Leading Sustainable Strategic Change
Carleton University
Bachelor of Arts, Political Science
Lisgar
Primus Telecommunications Canada Inc. February 2015 - Present
TeraGo Networks April 2010 - May 2014
MTSAllstream March 2007 - April 2010
MTS Allstream November 2005 - March 2007
Research in Motion January 2005 - November 2005
Bell Nexxia June 2002 - November 2004
Bell Canada March 2000 - June 2002
Skills
Telecommunications, Customer Service, Customer Relations, ITIL, SLA, Service Management, Contract Negotiation, Customer Satisfaction, Service Delivery, Escalation, Analysis, Documentation, Change, VoIP, Negotiation, Account Management, Incident Management, Operation, Wireless, Change Management, Call Center, Managed Services, Microsoft Office, Provisioning, Cisco, Customer Experience, IT Service Management, IP, Data Center, Customer Focus, People Management, Contract Negotiations, Contract Management, Telephony, ITIL Certified, Sla, Computer Network..., Call Centers, WAN, Vendor Management, MPLS, Network Design, Troubleshooting, Leadership, Networking, SIP, LAN-WAN, Ethernet, Switches, CRM
Education
University of Guelph 2005 — 2009
Equine Science
Centennial College 1997 — 2001
Cisco Network Administration and Design
Centennial College 1995 — 2000
Graphics and Design
Humber College 1985 — 1988
Computer Science
Air Canada April 2015 - Present
Air Canada April 2012 - March 2015
Bell Canada July 2011 - April 2012
Bell May 2007 - July 2011
Commission for Environmental Cooperation May 2010 - August 2010
Education
McGill University 2014 — 2015
Comprehensive Project Management
Concordia University 2008 — 2011
Masters Environment, Environmental Impact Assessment
Concordia University 2004 — 2007
BA, Specialization Sociology & Anthropology
CEGEP - John Abbott College 2002 — 2004
DEC, Creative Arts literature and languages
Tangerine May 2015 - Present
Roy Foss Motors November 2011 - May 2015
ADP July 2002 - March 2011
Bell Canada 1994 - 2002
Skills
Workforce Management, Call Center, ADP Payroll, Benefits Administration, HRIS, Payroll, PeopleSoft, Customer Service, Performance Management, Employee Benefits, Customer Satisfaction, Employee Relations, Human Resources, Software Documentation, Process Improvement, Time Management, Team Leadership, Vendor Management, Outlook, Recruiting, Coaching, Interviews, Training
Education
Centennial College 2003 — 2008
Business Admin, 3.75
TELUS July 2007 - Present
Bell Canada 2004 - 2007
SDSS / Alcatel 2002 - 2004
Digitel Systems 1990 - 1995
Skills
Telecommunications, Wireless, Solution Selling, Unified Communications, VoIP, Managed Services, IP, MPLS, Sales Management, Telephony, Account Management, Direct Sales, Sales, Data Center, Mobile Devices, Mobile Technology, Cloud Computing, Enterprise Software, Vendor Management
Education
Concordia University
CEGEP - John Abbott College
West Island College
Bell January 2014 - Present
Bell January 2011 - October 2011
Bell Canada September 2008 - February 2011
Bell January 2005 - September 2008
Bell February 2000 - January 2005
future electronics 1997 - 2000
Skills
Telecommunications, Product Management, Product Marketing, Customer Experience, Marketing Strategy, Strategic Thinking, Team Leadership, Business Development, Multi-channel Marketing, Marketing, Relationship Marketing, Entrepreneurship, Strategy, Competitive Analysis, Marketing Management, Segmentation, Direct Marketing, Digital Marketing, CRM
Education
Concordia University 1995 — 1997
bcom, marketing
CEGEP - John Abbott College 1993 — 1994
DEC, Marketing
Bell Business Markets July 2014 - Present
Bell Canada March 2002 - Present
Bell Nexxia December 2000 - March 2002
Micro Bytes September 1996 - December 2000
Skills
IP, Cisco Technologies, Telecommunications, Troubleshooting, Networking, Computer Hardware, Software Installation, WAN, Routers, Wireless, TCP/IP, Network Security, Call Centers, Vendor Management, Juniper, LAN-WAN, DSL, DNS, BGP, MPLS, Routing, OSPF, Switches, Cisco IOS, Wireless Networking, Firewalls, VPN, Ethernet, Help Desk Support, Network Administration, EIGRP, QoS, Unified Communications, Network Architecture, DHCP, Servers, Virtualization, MPLS VPN, Telephony, Network Design, IPv6, Frame Relay
Education
CEGEP - John Abbott College 2000 — 2001
AEC, Network Administration Technology
Lindsay Place High School 1990 — 1995
High School Diploma
Pitney Bowes July 2010 - Present
Optima Communications International Inc. March 2009 - July 2010
REMM Systems 2005 - 2006
Bell Canada 1991 - 1999
Skills
Account Management, New Business Development, Customer Service, Solution Selling, Cold Calling, Management
Education
York University 1987 — 1990
Bachelor of Arts, English, Psychology
Centennial College 1986 — 1986
Early Childhood Education
Fidelity Investments July 2012 - Present
Plasma Management Corporate September 2009 - July 2012
Accessibility Directorate of Ontario September 2008 - October 2009
KRBIA 2009 - 2009
Bell Canada January 1998 - 2008
Education
Centennial College
Business Administration
ESI International
Project Management
Exchange Solutions July 2014 - Present
Wunderman March 2013 - July 2014
Epsilon January 2012 - January 2013
Epsilon Targeting July 2008 - January 2012
ICOM July 2006 - July 2008
Proximity September 2001 - June 2006
Bell Canada 1988 - 2001
Skills
SAS programming, Database Marketing, Management, Senior Executive..., Client Facing Skills, Direct Marketing, Predictive Analytics, Business Analytics, Data Analysis, Strategic Consulting, Dynamic Speaker, Advertising Management, Data Mining, Data Warehousing, Project Management, Marketing Analytics, Customer Insight, Loyalty Marketing, Multi-channel Marketing, Consulting, Predictive Modeling, Customer Analysis, SAS, Customer Acquisition, Segmentation, Solution Architecture, Business Development, Analytics, Program Management, Strategy, Strategic Planning, Loyalty Programs, Management Consulting, Interactive Marketing, Campaign Management, Market Analysis, Business Intelligence, CRM, Statistical Modeling, Logistic Regression, Integrated Marketing, Digital Marketing, Mobile Marketing, Email Marketing, Relationship Marketing, Marketing, Marketing Automation, Omniture, Web Analytics, Marketing Research
Education
Concordia University 1989 — 1992
BComm, MIS
CEGEP - John Abbott College 1986 — 1988
Purpose4life September 2011 - Present
Trillium College September 2013 - November 2013
Bell Canada October 2000 - December 2011
Goverment of Canada December 1998 - April 1999
Skills
Unix, Word, Excel, Technical Presentations, Telecommunications, Telnet, WinSCP, SIP Trunking, Capacity Management, Capacity Analysis, Capability Development, Coaching, Team Leadership, Contact Centre, Project Coordination, Customer Relations, Staff Mentoring, Training & Development, Facilities Management, Incident Management, SQL Server, Social Media, Lifestyle Coaching, Organizational..., Community Outreach, Data Analysis, Metrics, Forecasting, Blackberry Enterprise..., Microsoft Word, Microsoft Excel, Analysis, Customer Service, Employee Training, Contact Centers
Education
Brock University 2012 — 2014
Bachelor of Adult Education, Social Sciences, tbd
Centennial College 2011 — 2012
Honours Certificate, Adult Trainer, 4.0
CDI College OF Technology 1997 — 1998
Diploma, Networking, 4.0
Slater Hill Inc. October 2012 - Present
Condobinz.com May 2012 - October 2014
Rogers Communications June 2006 - May 2012
Bell Canada 2002 - 2006
TELUS Business Solutions November 1997 - May 2001
Skills
Wireless, Telecommunications, Call Center, Solution Selling, Unified Communications, Enterprise Software, Channel Partners, wireline, Acting, Wireline, Sales Management, Business Strategy, Selling, Account Management, Business Development, Sales, Leadership, Sales Operations, New Business Development, B2B, Sales Process, Direct Sales, Managed Services, Management, Customer Retention, Strategic Partnerships, Salesforce.com, CRM, Customer Satisfaction, Call Centers, Product Management, Customer Experience, Mobile Devices
Education
Centennial College 1991 — 1994
Diploma, BA - Marketing
Thomson C.I. 1986 — 1991
OSSD
Bell Canada PTM Financial SpecialistBell MobilityOctober 2007 - Present
Education
Centennial College 2006 — 2008
CGA
Bell Canada September 2009 - Present
Bell Canada June 2000 - September 2009
PSINet 1998 - 2000
Britnell's Bookshop 1992 - 1998
Skills
MPLS, IP, Telecommunications, QoS, Network Architecture, WAN, Ethernet, Cloud Computing, Network Design, BGP, Wireless, Pre-sales, VoIP, Routing, Virtualization
Education
Centennial College 2000 — 2000
Certificate, Networking
Carleton University 1987 — 1992
BA, Psychology
crescent school
Bell Canada April 2011 - Present
Bell Canada July 2004 - April 2011
Bell March 1998 - July 2004
Skills
Telecommunications, IP, VoIP, DNS, MPLS, Technical Support, Wireless, Network Architecture, Business Analysis, Integration, Servers, Team Leadership, Vendor Management, IIS, Databases, ITIL
Education
Centennial College 1978 — 1981
Bell April 2014 - Present
Bell Canada 2007 - April 2014
Bell Canada 2004 - 2007
Yellow Pages Group 2003 - 2004
Sympatico.ca 2001 - 2003
Sympatico.ca 1999 - 2001
Skills
Budgets, Analysis, Software Documentation, Forecasting, Business Planning, Management, Project Management, Telecommunications, PMO, Team Leadership, Project Delivery, Business Analysis, Project Portfolio..., Program Management, Requirements Analysis, Change Management, Process Improvement, Microsoft Office, Business Process..., Project Planning, PMP, Strategic Planning, SAP, Web Design, Microsoft Excel, Microsoft Word, PowerPoint, Vendor Management, Access Database
Education
Ryerson University 2005 — 2009
Project Management, Project Management Certificate
Centennial College 1987 — 1990
ACCOUNTING AND FINANCIAL MANAGEMENT DIPLOMA, Accounting and Finance
Woburn
Temenos August 2008 - Present
ScotiaMcLeod May 2007 - June 2008
Bell Canada May 2005 - June 2006
Bell 1996 - 2005
Skills
CRM, Program Management, Training Delivery, Testing, Business Analysis, Customer Service, SDLC, Performance Management, Training, Change Management, Software Implementation, Banking, Portfolio Management, Financial Services, Requirements Analysis, Coaching, Business Process, Management
Education
Centennial College 2006 — 2007
Teacher of Adults, Certificate
Concordia University 1982 — 1985
Bachelor of Commerce (BCom), Major: Finance
Bell Canada March 2015 - Present
Bell Canada July 2011 - March 2015
Bell Technical Solutions April 2008 - March 2011
Catacan Tech Ltd. January 2008 - January 2011
VMC February 2008 - April 2008
Toshiba Authorized Service Center June 2007 - February 2008
ClientLogic / Sony January 2002 - January 2003
Skills
Computer Hardware, Technical Support, Software Installation, Telecommunications, Laptops, Consumer Electronics, Sales, Desktop Computers, Time Management, E-commerce, Troubleshooting, Cabling, Wireless Networking, Networking, LAN-WAN, Hardware, Customer Experience, Computer Repair, Windows XP, Software, Help Desk Support, Computer Maintenance, System Deployment, TCP/IP, Workstations, Hardware Support, Ethernet, Hardware Installation, DHCP, Structured Cabling, Windows XP Pro, Routing, Telephony, Routers, Microsoft Office, Wireless, Customer Service
Education
International Acedemy of Design and Technology 2005 — 2006
Diploma, Audio Engineering / Sound Technology
CDI College 2001 — 2002
Certificate, Microsoft Cerftified System Engineer
MTS Allstream May 2001 - Present
Bell Canada April 2000 - May 2001
Skills
Telephony, VoIP, Telecommunications, T1, ISDN, Troubleshooting, Nortel DMS, Switches, Unified Messaging, Toll Free, Echo Cancellation, 4ESS, IP, Managed Services, SIP, Unified Communications, Ethernet, Network Design, Cisco Technologies
Education
Centennial College 1998 — 2000
Telecommunications Specialist
Arrow ECS March 2005 - Present
ARROW ECS March 2005 - February 2010
TELUS Communications January 2000 - February 2005
Bell Canada 2003 - 2005
Sprint Canada 1994 - 2000
Callpro Canada 1985 - 1989
Skills
Storage, Channel, Leadership, Enterprise Software, Management, Strategy, Solution Selling, Direct Sales, Sales, Strategic Planning, Channel Partners, Cloud Computing, Strategic Partnerships, SaaS, Sales Operations, Account Management, Sales Process, Product Management
Education
Centennial College 1987 — 1989
Telecommunications Management, Telecommunications Management
W.A. Porter Collegiate 1975 — 1980
Centennial College January 2008 - Present
United Way of Greater Toronto January 2007 - May 2007
Bell Canada October 2005 - June 2006
Bell Canada April 2005 - September 2005
Bell Canada January 2004 - April 2005
Bell Canada January 2004 - December 2004
Bell Canada January 2000 - December 2003
Skills
Strategic Planning, Sales Management, Marketing Strategy, Information Gathering, Technology..., Business Change..., Human Relations, Customer Service, Customer Experience, Productivity Improvement, Cross-functional Team..., Diversity, Teaching Adults, Lesson Planning, College Teaching, People Skills, Change Management, Leadership Development, Coaching, Leadership, Program Management, Marketing, Training, Employee Training, Recruiting, Analysis, Time Management, Personnel Management, Organizational..., Team Building, Microsoft Office, Team Leadership, Teamwork, Public Speaking, Strategy, Business Planning, Performance Management, Management
Education
Queen's University 1997 — 1999
Master of Business Administration, School of Business
Centennial College 2008 — 2009
Certificate, Human Resources Management
Centennial College 2007 — 2008
Certificate, Teacher of Adults
Bell Canada October 2014 - Present
AEPOS Technologies Corporation July 2007 - October 2014
Department of National Defence/Military Police July 2006 - July 2007
Department of National Defence January 2001 - July 2007
Department of National Defence May 2003 - July 2006
Skills
CISSP, CISM, Security Awareness, Information Security..., Security Policy..., Computer Forensics, Physical Security, Risk Assessment, Risk Management, CPP, Information Security, Police, Security Management, Security, Computer Security, Vulnerability Assessment, Network Security, Investigation, Military, Security Audits, Policy, Protection, Security Policy, Contingency Planning, Information Security..., Security Operations, Business Continuity, Information Assurance, Crisis Management, Security Clearance, National Security
Education
Carleton University 1995 — 2000
Honours B.A., Criminology and Criminal Justice with a concentration in Law and a Minor in Psychology
Ontario Institute for Cancer Research January 2015 - Present
Simkevitz Law October 2012 - Present
Ryerson Univeristy September 2011 - Present
Bell Canada November 2008 - September 2012
Lang Michener LLP May 2007 - November 2008
Goodman and Carr LLP 2005 - 2007
UPMC 1994 - 2001
Skills
Privacy Law, Intellectual Property, Legal Writing, Corporate Governance, Licensing, Corporate Law, Copyright Law, Legal Advice, Policy, Legal Research, Civil Litigation, International Law, Dispute Resolution, IT law, Mediation
Education
University of Ottawa 2002 — 2005
LL.B., Law
Carnegie Mellon University 1999 — 2001
MSPPM, Technology Policy
Western University 1991 — 1994
B.A., Anthropology
eFire Studio February 2013 - Present
Bell November 2011 - Present
Bell Canada March 2011 - November 2011
Bell Canada February 2010 - March 2011
Bell Canada February 2009 - February 2010
Bell Canada June 2007 - February 2009
Bell Canada August 2005 - June 2007
Bell Canada May 2005 - August 2005
Lightwave Reprographics August 2000 - February 2001
Skills
MySQL, JavaScript, PHP, AJAX, DHTML, HTML, Database Design, SQL Server, Java, Visio, C#, Visual Basic, Databases, CSS, jQuery, VBA, Word, SAS, Excel, PowerPoint, JavaScript Frameworks, SQL, ASP, VBScript, Visual Studio, Relational Databases, VB.NET, Apache, DOM, Access, Shell Scripting, Unix, Microsoft SQL Server
Education
Carleton University 2001 — 2008
Bachelor of Science (B.Sc.), Computer Software Engineering
I-Congo March 2008 - Present
Bell Canada April 2000 - January 2008
Education
CDI College
SFL Financial Services September 2006 - Present
Bell Canada January 2005 - February 2006
Bell Canada January 2000 - January 2005
COM.BAT.PC February 1997 - December 1999
Department of National Defence January 1993 - December 1997
Education
CEGEP - John Abbott College 2000 — 2000
Teacher, Computer
College Herzing 1998 — 2000
Networking Diploma, Networking
Université du Québec à Montréal 1996 — 1998
Programing
Dawson College 1993 — 1996
CGI Inc January 2001 - Present
Bell Canada January 1988 - December 2000
Skills
Integration, Requirements Analysis, Solution Architecture, Enterprise Architecture, Telecommunications, Business Analysis, SOA, IT Service Management, Software Development, PMP, Requirements Gathering, IT Strategy, Business Requirements, Unix, PMO, Project Delivery, Software Project..., Networking, System Deployment, SDLC
Education
Concordia University 1983 — 1988
BA, Electrical Engineering - Telecom
CEGEP - John Abbott College 1980 — 1983
DEC, Aircraft Maintenance Technician
Sunrae Construction Ltd. January 2010 - Present
Echak Executive Consulting Corp 2008 - January 2010
Westell 2004 - 2007
Echak Executive Consulting Corp. 2001 - 2004
Sedona Networks 1998 - 2001
Westell 1995 - 1998
Comtest 1994 - 1995
Bell Canada 1986 - 1994
Skills
Telecommunications, Product Development, Business Development, Business Strategy, Contract Negotiation, Management, Strategy, Business Planning, Project Management, Sales, Product Management, Negotiation, Start-ups, Cross-functional Team..., Product Marketing, Strategic Partnerships, New Business Development, Sales Management, Strategic Planning, Process Improvement, Mergers, Team Leadership, Wireless, Mergers & Acquisitions, Marketing, Mobile Devices, Competitive Analysis, Solution Selling, Executive Management
Education
Carleton University 1981 — 1985
B Eng., Electrical Engineering
PCD Solutions May 2015 - Present
Informatique ProContact May 2012 - April 2015
Bell Canada March 2011 - April 2012
Microserv March 2003 - February 2011
ESI Technologies May 2001 - March 2003
Microserv December 1995 - January 2000
Skills
HP, Storage, Virtualization, SAN, VMware Infrastructure, VDI, vSphere, Data Center, VMware ESX, Storage Area Networks, Windows Server, Cloud Computing, Enterprise Storage, HP Storage, Hardware, VMware, VMware vSphere
Education
Herzing Institute 1995 — 1995
AEC, Computer Electronics
CEGEP - John Abbott College 1993 — 1995
DEC, Commerce
IBM February 2007 - Present
IBM Global Services June 1997 - January 2007
Bell Canada July 1986 - June 1997
Skills
Business Analysis, Service Delivery, Leadership, PMO, Global Delivery, Enterprise Architecture, Solution Architecture, IT Strategy, Business Process, PMP, Telecommunications, Enterprise Software, Outsourcing, IT Service Management, Project Management, Project Delivery
Education
Centennial College 1983 — 1986
Business Administration, Information Systems
Scotiabank Global Banking and Markets January 2013 - Present
Bell Canada May 2011 - January 2013
Skills
Telecommunications, Vendor Management, PMO, Customer Experience, Project Delivery, PMP, Team Leadership, Solution Selling, Cross-functional Team..., RFP, Project Management, Product Management, Business Process..., Business Analysis, Project Portfolio...
Education
Carleton University 2004 — 2006
MBA, Business
CCEOC Inc. May 2003 - Present
Drake International July 2000 - March 2003
Lucent Technologies May 1999 - June 2000
Bell Canada 1993 - 1997
Skills
Employee Engagement, Employer Branding, Call Center, Customer Relations, Contact Centre, Customer Experience, Employer of Choice, Employment, Contact Centers
Education
York University 1994 — 1995
Centennial College 1982 — 1985
3 Year -, Marketing, Business Administration
National Bank of Canada October 2009 - Present
Fujitsu Consulting (Canada) Inc. November 2008 - May 2009
CGI July 2006 - November 2008
Manulife Financial March 2006 - July 2006
CGI December 2005 - March 2006
CGI June 2005 - November 2005
CGI February 2005 - May 2005
Desjardins November 2004 - February 2005
CGI February 2002 - October 2004
Bell Canada May 2001 - February 2002
Skills
PMBOK, PMI, SDLC, Documentation, Quality Assurance, MS Project, Business Analysis, ERP, ITIL, Integration, Program Management, SAP, SharePoint, Software Documentation, Software Project..., Visio
Education
CDI College 1991 — 1994
CEC, Programmer/Analyst
CEGEP - John Abbott College 1985 — 1988
DCS, Correctional Intervention Technology
Centennial College January 2010 - Present
New Technology Introduction January 2007 - October 2011
Bell Canada July 1978 - October 2011
Bell Canada July 1978 - October 2011
Bell Canada May 2007 - November 2007
Bell Canada May 2002 - May 2007
Bell Canada April 1998 - May 2002
Skills
Requirements Analysis, Risk Management, Management, SQL, Agile Methodologies, Six Sigma, ITIL, OOA, UML, UP,..., Technical Writing,..., SOA, Systems Integration, Telecommunications, Business Analysis, Project Management, Coaching, SDLC, PMO, PMP, Integration, Project Portfolio...
Education
2008Schulich School of Business, York University 2003 — 2011
Masters Certificate, Project Management
Centennial College 2006 — 2007
Certificate, Teacher of Adults
Centennial College 2006 — 2007
Diploma, Technology Teacher Education/Industrial Arts Teacher Education
York University - Schulich School of Business 2003 — 2006
Certificate, Business Analyst
Sheridan College 1986 — 1989
Diploma, Electronics Technology
2005Schulich School of Business, York University 1979 — 1983
Masters Certificate; Diploma, Business Analyst; Electronics Technology
York University 1979 — 1983
BA, Business Admin
York University 1979 — 1983
Bachelor of Arts, Business Administrative Studies
George Brown College 1976 — 1977
Diploma, Marketing
George Brown College 1976 — 1977
Diploma, Business Administrative Studies
Bell Canada February 2008 - Present
Bell Canada 2005 - 2008
Bell 2004 - 2005
Bell Canada 2001 - 2004
Skills
Advanced MS Excel user, Incentive Programs, Telecommunications, Microsoft Excel, Deferred Compensation, Performance Management, Sales Compensation, Forecasting, Sales Operations, Business Analysis, Analytics, Change Management, Process Improvement, Coaching, Sales Management, Team Leadership, Strategic Planning, Account Management, Vendor Management, Project Planning, Business Strategy, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Team Management, Contact Centers, Analysis, Customer Retention, Data Analysis, Business Process..., Management, Business Intelligence, Sales, Quality Assurance, Loyalty Programs, Sales Process, Leadership, Competitive Analysis, Telephony, Outsourcing, ROI Strategies, KPI implementation, KPI Dashboards, KPI Reports, Accruals, Sales Motivation, Call Centers, Workforce Management, Budgets
Education
CEGEP - John Abbott College 1998 — 2001
DEC, Natural Sciences (Pure & Applied)
St-Georges 1995 — 1998
Bell Canada April 2014 - Present
Bell Canada December 2000 - Present
Skills
IP, DNS, Network Administration, Cisco, DSL, Routers, TCP/IP, CCNA, Call Centers, BGP, Cisco IOS, Cisco Technologies, EIGRP, Cisco Call Manager, LAN-WAN, Juniper, MPLS, Managed Services, Network Architecture, Networking, OSPF, QoS, Routing, Switches, Telecommunications, Telephony, Troubleshooting, VoIP, Wireless, WAN, Wireless Networking
Education
CEGEP - John Abbott College 2000 — 2000
AEC, Network Administration
Concordia University 1998 — 1999
Bachelors of Arts - Geography
University of New Brunswick 1996 — 1997
Bachelors of Administration
CEGEP - John Abbott College 1993 — 1996
DEC, Commerce
MTS Allstream April 2008 - February 2009
IBM Canada Ltd. March 2006 - December 2006
Bell Canada June 2003 - February 2006
Dell November 2002 - May 2003
RSL Communications May 2001 - November 2001
Bell Canada January 1996 - April 2001
Education
Herzing College 2002 — 2003
Certified Network Systems Technology
Centennial College 1995 — 1997
Microcomputers Business Applications
Bell Canada 1996 - Present
Bell December 2005 - July 2007
Bell Mobility October 2002 - December 2005
Skills
Process Improvement, Call Center, Vendor Management, Team Leadership, Change Management, Business Analysis, Auditing, Telecommunications, Banking, Call Centers, Risk Management, Customer Experience, Project Delivery, Finance, Internal Controls, Outsourcing, Business Process..., Team Management, Cross-functional Team..., Forecasting, Analysis, Strategy
Education
CEGEP - John Abbott College 1988 — 1991
Bachelor of Commerce (B.Com.)
TD March 2012 - Present
Aimia Inc December 2009 - March 2012
Bell Canada January 2005 - October 2009
Bell Canada October 2003 - January 2005
Skills
SDLC, Quality Assurance, Testing, Test Cases, Test Planning, Quality Center, Test Analytics, Test Management, Process Improvement, Agile Methodologies, Telecommunications, Test Strategy, Requirements Analysis, Performance Testing, Test Automation, Integration, User Acceptance Testing, Software Quality..., Regression Testing, Defect Tracking, QTP, System Testing, Waterfall, Management, Leadership
Education
York University 2000 — 2004
Bachelor
Centennial College 1998 — 2000
Diploma
Rogers Communications February 2007 - July 2008
Bell Canada April 2003 - January 2005
Bell Canada January 1999 - April 2003
Bell Canada September 1995 - December 1998
Bell Canada September 1992 - August 1995
Skills
Telecommunications, VoIP, IP, Telephony, Computer Network..., DSL, Switches
Education
Ryerson Polytechnical Institute 1982 — 1984
Certificate, Personnel Management
Centennial College 1972 — 1974
Diploma, Industrial Electronics Technology/Technician
University of Toronto 1971 — 1972
Arts and Science
CGI March 2013 - Present
CGI November 2012 - Present
CGI January 2009 - Present
Group Telecom May 2000 - December 2002
Entourage April 1996 - May 2000
Bell Canada March 1988 - January 1996
Skills
Telecommunications, Microsoft Office, Windows, Team Leadership, Unix, IP, Routing, Integration, Change Management, HTML, Cisco Call Manager, Microsoft Windows, Intégration, Leadership d'équipe, Télécommunications
Education
CDI College 1998 — 1999
Attestation d'étude, Cours de réseautage et application PC
CISCO
MGX, ASX (AMT), Attestation d'étude
Globel Knowledge
Formation ICND, Attestation d'étude
Norstar
Certification Norstar, Norstar Voice Mail 4.0 upgrade & options
Bell Canada
Cours Centrex et systeme téléphonique Norstar et Vantage, Attestation d'étude
J.P. Lanthier, Psychologue industriel
Gestion d'employés, Certificat en gestion d’employés
MD Financial Management Gestion financière MD March 2015 - Present
MGGL Business Solutions, Inc. February 2012 - March 2015
Bell Canada May 2002 - January 2012
Precision Search Software, Inc. October 1999 - December 2001
MCS Business Transitions, Inc. September 1997 - October 1999
Solicitor General of Canada July 1990 - September 1997
SHL Systemhouse March 1981 - July 1990
Skills
Business Analysis, Requirements Analysis, Team Leadership, Cross-functional Team..., Process Improvement, Project Delivery, Change Management, Systems Analysis, Software Documentation, Telecommunications, Billing Systems, Project Planning, Business Requirements, Visio, MS Project, Requirements Gathering, Leadership, Project Management, Integration, Business Process, Software Project..., SDLC, Data Modeling, User Acceptance Testing, Business Case, Microsoft SQL Server, Solution Architecture, Project Portfolio..., Use Case Analysis, Coaching, Mentoring, Learning Quickly, Problem Solving, Virtual Teams, Process Efficiency, Strategic Planning, Functional Architecture, System Architecture, Software Integration, System Design, Order Processing, Functional Analysis, Functional..., Microsoft Office, Excel, Word, PowerPoint, Visual Basic, SQL Server, COBOL
Education
Carleton University 1978 — 1979
Bachelor of Applied Science (BASc), Mathematics and Computer Science
Bell Canada April 2015 - Present
Jonas Construction Software March 2014 - September 2014
M&T Consulting Services January 2013 - March 2014
Ceridian Canada Ltd. September 2009 - June 2012
Ceridian Canada October 2005 - September 2009
Ceridian Canada Ltd April 1999 - January 2005
Ceridian Canada Ltd September 1998 - April 1999
Skills
Recruiting, Technical Recruiting, Benefits Administration, Employee Benefits, Human Resources, Talent Management, Employee Relations, Coaching
Education
Centennial College 2004 — 2004
Organizational Behavior
Centennial College 2003 — 2003
Human Resource Management
St. Francis Xavier University 2002 — 2003
Adult Education, Education /Training
RBC January 2012 - Present
Loblaw Companies Limited June 2010 - May 2011
IBM Canada Ltd. September 2002 - July 2009
IBM Canada Ltd. May 2001 - September 2002
Scotiabank June 1999 - May 2001
Scotiabank July 1989 - June 1999
Seneca College of Applied Arts and Technology September 1992 - May 1998
CIBC May 1987 - June 1989
Bell Canada April 1984 - May 1987
Skills
Business Process, Project Management, Account Management, Process Improvement, Change Management, IT Service Management, ITIL, Management, Incident Management, Disaster Recovery, Leadership, CRM, VMware, Vendor Management, Service Delivery, Servers, Technical Support, Enterprise Software, Sla, IT Strategy, Problem Solving, System Deployment, SDLC, Virtualization, Integration, Training, Project Delivery
Education
Centennial College 1981 — 1984
Business Administration, Programmer/Analyst
Park Place daycare February 2012 - Present
Whitehall Agencies October 2006 - January 2011
Bank of Montreal April 1999 - April 2005
Bell Canada 1996 - 1999
Skills
Accounting, Invoicing, Account Reconciliation, Data Entry, Accounts Payable, Accounts Receivable, Time Management, Schedules, Customer Service, Teamwork, Expenses, Administrative Work, Bank Reconciliation, Customer Experience
Education
CEGEP - John Abbott College 1991 — 1992
Social Sciences
Beaconsfield High School 1986 — 1990
Random House of Canada Limited May 2010 - Present
Indigo August 2003 - July 2010
Bell Canada June 2003 - September 2003
McDonald's September 2000 - August 2001
Skills
Publishing
Education
Centennial College 2009 — 2010
Post Graduate Certificate, Book & Magazine Publishing
University of Toronto at Scarborough 2001 — 2008
Honours BA, English, Philosophy
HR Resolution Inc. January 2010 - Present
Mississauga Board of Trade April 2010 - May 2011
Accenture June 1999 - November 2009
Kinko's 1998 - 1999
Marks & Spencer 1995 - 1998
Bell Canada 1994 - 1995
Skills
Employee Benefits, Payroll, Leadership, Organizational..., Leadership Development, Business Networking, Coaching, Talent Management, Personal Development, Employee Engagement, Performance Management, Talent Acquisition, Onboarding, Organizational Design, Employee Relations, Interviews, Recruiting, Business Development, Succession Planning, Human Resources, HR Policies, Training, Team Leadership, Performance Appraisal, Change Management, Personnel Management, New Hire Orientations, Executive Coaching, Policy, Conflict Resolution, Strategy, Workshop Facilitation, Management, Hiring, Job Descriptions, Program Management, Deferred Compensation, Workforce Planning, HR Consulting, Outsourcing, Organizational..., HRIS, Career Development, Labor Relations, Employer Branding, Strategic Planning, Consulting, Team Building, Management Development
Education
University of Toronto - Rotman School of Management 2008 — 2009
Executive Program - Advanced Human Resources Management
Centennial College
Diploma, Business & Marketing
Centennial College
Certificate, Human Resources
RDM Sign Group May 2005 - Present
Bell Canada 1966 - 1995
Skills
Data Center, Business Development, Customer Service, Microsoft Office, New Business Development, Management, Project Management, Team Leadership, Advertising, Account Management, Marketing, Sales Management, Marketing Strategy
Education
Carleton University 1968 — 1971
Bell Canada August 2008 - October 2009
Bell Canada July 2000 - August 2008
Skills
Cross-functional Team..., Project Planning, Project Management, Customer Satisfaction, Leadership, Management, Resource Management, Software Documentation, Telecommunications
Education
Centennial College
Business Management
York University
Masters, Project Management
MertroLand Media March 2014 - Present
Commissionaires Great Lakes March 2004 - Present
Laidlaw January 1996 - June 1999
Bell Canada June 1962 - March 1995
Skills
Physical Security, Executive Protection, Surveillance, Security Management, Security Operations, Corporate Security, Security, Security Training, Access Control, Event Security, Close Protection, Private Investigations, CCTV, Defensive Driving, Security Audits, Asset Protection
Education
John Grant High School in Lachine, Quebec 1958 — 1962
Centennial College
Business Courses
Home November 2011 - Present
Unisource Canada November 2010 - November 2011
Bell Canada February 1993 - August 2008
Education
John Abbott College 2009 — 2010
CEC Web Technologies, Web Programming
College Delta 1993 — 1994
AEC, Programmeur Analyste
Bell Canada November 2010 - Present
Bell Canada February 2008 - November 2010
Skills
Customer Experience, Call Centers, Team Leadership, Customer Service, Service Delivery
Education
Centennial College
Marketing
York University
BA
Canadian High Commission, London August 2009 - October 2012
Department of Foreign Affairs and International Trade (DFAIT), Canada August 2003 - August 2009
Department of Foreign Affairs and International Trade (DFAIT), Canada August 1998 - August 2003
Department of Foreign Affairs & International Trade, Canada September 1990 - January 2003
Natural Resources Canada September 1985 - August 1990
National Energy Board, Canada March 1982 - July 1985
Bell Canada January 1978 - March 1982
Skills
Environmental Policy, Environmental Awareness, Climate Change, Carbon Markets, CDM, Energy, Oil & Gas Industry, Sustainable Development, International..., International Trade, Investments, International..., Stakeholder Engagement, Educational Outreach, Capacity Building, Environmental Issues
Education
Carleton University 1976 — 1977
Doctor of Philosophy (Ph.D.), Economics, Course requirement completed
Carleton University 1975 — 1976
Master's Degree, Economics
University of Lucknow 1971 — 1974
Doctor of Philosophy (Ph.D.), Economics
Ministry of Community Safety and Correctional Services September 2008 - Present
Rogers Communications November 2001 - November 2008
Bell Canada August 1999 - April 2001
Skills
Customer Service, Problem Solving, People Management, Administration, Mentoring
Education
Centennial College 2002 — 2005
Business Administration
CGI January 1999 - Present
Bell SYGMA January 1997 - January 1999
Bell Canada April 1978 - January 1998
Bell Canada International March 1984 - June 1985
Skills
SAP Basis, IT Service Management, ITIL, Enterprise Architecture, IT Management, Business Analysis, Requirements Analysis, Business Intelligence, SAP Security...
Education
CEGEP - John Abbott College 1989 — 1990
Computer Programming, Specific Applications
CDI College Montreal 1978 — 1979
Computer Science
Brand Champions Inc. 2009 - Present
Absolute Imaging Inc. January 2010 - Present
Kids Help Phone Chapter Council 2009 - 2010
Bell Canada September 2007 - October 2008
Arcis Corporation January 2003 - September 2007
xwave June 2002 - January 2003
Cquay Inc. February 2001 - March 2002
Tractionworks September 2000 - February 2001
Skills
Marketing Communications, Change Communication, Public Relations, Investor Relations, Internal Communications, Online Marketing, Community Investment, Brand Development, Sponsorship, Advertising, Corporate Communications, Crisis Communications, Strategic Communications, Communications Strategy, Strategic Planning, Communications Planning, Marketing Strategy, Community Relations, Change Management, Corporate Branding, Marketing Management
Education
Concordia University 1983 — 1986
Bachelor of Commerce
Queens University 1982 — 1983
Arts
John Abbott College 1981 — 1982
Diploma
Hudson High School 1975 — 1980
High School Diploma
Bell Canada October 2012 - Present
Certen Inc. 1999 - 2001
Bell Canada 1997 - 1998
Exocom Systems May 1990 - May 1997
Skills
Requirements Gathering, Systems Analysis, Business Requirements, SDLC, Requirements Analysis, Business Analysis, User Acceptance Testing, Use Case Analysis, Functional...
Education
Carleton University 1985 — 1990
Bachelor of Commerce (B.Com.), Management Information Systems, General