Experience
Pinnacle Property Management Services  June 2013 - Present
Best Doctors   April 2015 - August 2015
Jamco America (Contract)   March 2012 - November 2012
Mid-Mountain Contractors   December 2011 - March 2012
Sparling  October 2011 - December 2011
eResearch Technology Inc.   March 2009 - January 2011
FixtureOne   May 2008 - March 2009
SL Nusbaum Realty Co  June 2004 - May 2008
Sterling Management Inc.   September 2001 - May 2004
AAR Composites  August 2000 - September 2001

Skills
HRIS Management, Benefits, Employee Relations, Integrity, Determination, Candor, Honesty, Employee Benefits, HRIS, Onboarding, Human Resources, Benefits Administration, Recruiting, Cross-functional Team..., Workforce Planning, Applicant Tracking..., Employee Training

Education
Florida Metropolitan University
BS, Accounting/Human Resources

Virginia Commonwealth University
SHRM Certification Prep Course

Experience
BMI Healthcare   June 2011 - Present
Best Doctors   January 2011 - Present
Rolial de Venezuela   October 2010 - Present
American Fidelity International (Bermuda) Ltd.   September 2010 - Present
Inexco Group   January 2008 - August 2010

Skills
Aseguradoras, Seguros generales

Education
Universidad 'Alejandro de Humboldt'
Licenciada, Comercio Internacional

Experience
Best Doctors   December 2011 - February 2014
J and B Importers   April 2010 - December 2011
CarePlus Health Plan  January 2009 - September 2010

Skills
Event Planning, Strategic Planning, Microsoft Office, Event Management, Administrative..., Medical Records, Receptionist Duties, Healthcare, Outlook, Customer Service, Data Entry, Microsoft Word

Education
Florida International University   2014 — 2016

Miami International University of Art and Design   2013 — 2014
Bachelor of Architecture (BArch), Architecture

Florida International University   2010 — 2013
Bachelor of Architecture (BArch), Architecture

Experience
Best Doctors   May 2015 - Present
Augusta Staffing Associates  November 2012 - Present
ASPIRE!  October 2012 - Present
Georgia Military College  June 2014 - November 2014
Georgia Regents University  March 2007 - October 2012
ERA First Advantage Realty, Inc./R&J Homes, Inc.   1995 - 2006
South Central Media  October 2001 - June 2005

Skills
Microsoft Word, Microsoft Office, Event Planning, Public Speaking, Customer Service, Research, PowerPoint, Data Entry, Records Management, Higher Education, Microsoft Excel, Fundraising, Community Outreach, Nonprofits, Microsoft Access, Multi Line Phone System, Retail Sales, Business to Business..., Collections, Goal Setting, Goals vs. Sales..., Financial Accounting, Financial Statements, Financial Reporting, Academic Administration, Data Collection, A/R collections, Accounts Receivable, Contract Negotiation, Contract Management, Inventory Management, Inventory Control, Daily Deposits, Constructive Feedback, Account Reconciliation, Bank Reconciliation, Budget Reconciliation, G/L Reconciliations, Bad Debt, Filing, Electronic Filing, Regulatory Filings, Government Filings, Business Correspondence, Written Correspondence, Corrective Actions, Purchase Requisitions, Requisition Management, Ordering Office Supplies, Purchasing Supplies

Education
University of Southern Indana   1994 — 1997
Associate of Science (A.S.), Business Maage

Augusta State University
Bachelor's Degree, Communications/Public Relations, Non-Traditional Part-Time Student

Augusta Technical College
Computer Technology Professional Development/Continuing Education Coursework, General Studies

Experience
Concur, an SAP Company  October 2013 - Present
Best Doctors   January 2013 - October 2013
iJET Intelligent Risk Systems  January 2010 - January 2013
iJET Intelligent Risk Systems  March 2009 - May 2010
Allianz Global Assistance  November 2006 - December 2007
International SOS Assistance, Inc.   May 2004 - December 2005
International SOS Assistance, Inc.   March 2003 - May 2004
Morningstar  September 2001 - March 2003
Lend Lease Real Estate Investments  2000 - 2001
SEI Investments  1991 - 1998

Skills
Contract Negotiation, Key Account Management, Sales Management, Risk Management, Security, New Business Development, Business Development, Strategic Planning, Account Management, Business Strategy, Healthcare, Product Management, Team Building, Risk Assessment, Strategy, Management, Coaching, Leadership, Competitive Analysis, Selling, Enterprise Software, Start-ups, Sales Operations, Entrepreneurship, Marketing, Business Planning, Sales Process, Integrated Marketing, Project Planning, Budgets, Strategic Partnerships, Advertising, Salesforce.com, Sales

Education
Drexel University - College of Business and Administration
MBA, Marketing Management

Texas Tech University
BBA, Labor and Human Resources

Experience
Bank of America  April 2015 - Present
RBC  December 2013 - February 2015
BMO Financial Group  April 2011 - December 2013
Great Place to Work Institute  December 2010 - April 2011
Best Doctors   January 2008 - December 2010

Skills
Digital Marketing, Social Media Marketing, Email Marketing, Social Media, Marketing Strategy, Content Strategy, Online Advertising, Competitive Analysis, Brand Management, SEM, SEO, Content Management, Online Marketing, Marketing Communications, Social Media Measurement, Strategy, Corporate Branding, Project Management, Community Management, Advertising, Blogging, Social Media Monitoring, Social Media Outreach, Digital Branding, Building Brand Awareness, Online Community..., Search Engine..., Search Engine Marketing..., Content Development, Social Media Advertising, Corporate Social Media, Sports Marketing, Facebook, Marketing, Brand Awareness, Team Leadership, Staff Development, Team Management, People Development, Leadership, Management

Education
Trent University   2004 — 2007
Honours BBA, Marketing, Strategic Management, Core GPA 4.6/5.0 Cumulative GPA 4.2/5.0

Durham College   2002 — 2004
Associate’s Degree, Marketing

Experience
Best Doctors   February 2012 - Present
Brigham and Women's Hospital  January 2002 - September 2012

Skills
Healthcare, Healthcare Management, Nursing, Cardiac..., Patient Safety, Hospitals, Medical Education, Informatics, Critical Care, Quality Assurance, Case Managment, Presenter, Computer Hardware, Computer Science, Email Marketing, Nursing Education, Microsoft CRM, Clinical Research, HIPAA, Health Education, Inpatient, Electrophysiology, Patient Education, Managed Care, Case Management, Healthcare Information...

Education
UMass Boston   2006 — 2008

Curry College   1999 — 2002
BSN, Registered Nursing/Registered Nurse

Signature Healthcare Brockton Hospital School of Nursing   1995 — 1997
Associate's degree, Registered Nursing/Registered Nurse

Experience
MIKA Associates   June 2008 - Present
Best Doctors   May 2011 - February 2014
WGBH  April 2009 - May 2011
Wolf & Company, P.C.   January 2008 - September 2008
Accume Partners  July 2006 - December 2007
Geac, Inc   May 2005 - June 2006
Thermo Electron Corporation  September 2000 - February 2005
A.T. Cross Pen   July 1998 - May 2000
Amkey   1978 - 1979

Skills
IT Audit, PCI DSS, Business Continuity, Social Engineering, Banking, Security, HIPAA, Risk Assessment, Disaster Recovery, Information Security, Information Security..., CISSP, Sarbanes-Oxley Act, CISA, ISO 27001, Firewalls, Governance, Data Security, Privacy Law, Data Privacy, Vulnerability Management, Network Security, Security Awareness, Penetration Testing, Vulnerability Assessment, Risk Management, Internal Audit, Management, Security Audits, Computer Security, IT Service Management, Information Technology, SDLC

Education
New England Law Boston   1970 — 1973
JD, Law

Bentley University   1967 — 1970
BS, Accounting

Experience
A.I.M. Mutual Insurance Companies   April 2013 - Present
Macy's  November 2012 - January 2013
Best Doctors   May 2008 - October 2010
First Marblehead  2007 - 2007
JP Morgan Chase  May 1999 - June 2006

Skills
Attention To Detail, Filing, Indexing, Document Scanning, Scanners, Healthcare Information...

Education
Bunker Hill Community College   1995 — 1996
Business Management

Experience
homemaker  October 2013 - Present
Best Doctors   September 2012 - October 2013
Best Doctors   January 2007 - 2012
Best Doctors   June 2011 - December 2011
99 Restaurant  June 2000 - March 2011
Best Doctors   February 2009 - September 2009
99 Restaurant  2000 - 2008
Massachusetts Eye and Ear Infirmary  2005 - 2007

Skills
Healthcare, Data Entry, Employee Benefits, HIPAA, Human Resources, Managed Care, Management, Software Documentation, Interviews, PowerPoint

Education
Bridgewater State University   1999 — 2003
Bachelor, Criminal Justice

Bridgewater State University
BS, Criminal Justice as well as

Bridgewater State University
BS, Criminal Justice as well as

Fontbonne Academy, High School

Fontbonne Academy, High School

Experience
FACES Foundation   August 2014 - Present
Best Doctors   June 2013 - June 2014
FACES Foundation   2013 - 2014
Brigham and Women's Hospital  June 2012 - June 2013
Brigham Young University  September 2009 - May 2012
Walt Disney World  January 2011 - June 2011

Skills
Spanish, French, Research, Teaching, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Healthcare

Education
Language Connections   2013 — 2013
Certificate of Medical Interpreting, Spanish

Brigham Young University   2005 — 2012
B.S., Integrative Biology

Experience
RBC Insurance  February 2014 - Present
Black Artists' Networks Dialogue   June 2012 - Present
yoursoloist.ca   January 1988 - Present
Laurentian University  2004 - 2014
Best Doctors   August 2012 - November 2013
Advocis  December 2010 - June 2013
Freedom 55 Financial  May 2010 - August 2012
Great-West Life  January 2007 - April 2010
Shepell.fgi  July 2005 - January 2007
Canadore College  2000 - 2002

Skills
Sales, Building Relationships, Coaching, Business Planning, Social Media, Insurance, Marketing Strategy, Public Relations, Strategic Planning, Public Speaking, Team Building, Sales Management, Employee Benefits Design, Team Leadership, Customer Service, CRM, Leadership, Marketing, Marketing Communications, Recruiting, Sales Process, Employee Benefits, Business Development, Fundraising, Advertising, Management, Change Management, Time Management, Editing, Networking, Teamwork, Social Networking, Newsletters, Nonprofits, Strategy, Event Management, Small Business, Budgets, Account Management, Social Media Marketing, Relationship Building

Education
Cambrian College   2004 — 2005
Diploma, Public Relations Post-Grad Diploma

Laurentian University/Université Laurentienne   2002 — 2005
BA (Hons.), Communication Studies

Canadore College   1998 — 1999
Post-Grad Diploma, Interactive Multimedia

Canadore College   1996 — 1998
Diploma, Broadcast Journalism

Lasalle Secondary School   1991 — 1996
OAC Diploma, English, Music

Experience
Results Communications and Research   December 2013 - Present
BMC HealthNet Plan  August 2009 - November 2013
BMC HealthNet Plan  April 2008 - August 2009
Expansion Consulting   March 2008 - August 2009
Results Communications and Research   February 2008 - August 2009
Network Health  2005 - 2008
Best Doctors   2004 - 2005
Bay State Federal Savings Bank   1999 - 2003
Blue Cross Blue Shield of Massachusetts  1991 - 1998
Blue Cross Blue Shield of Massachusetts  1991 - 1998

Skills
Social Media, Marketing Communications, Internal Communications, Advertising, Budgeting, Sales Support, Secondary Research, Primary Research, Press Release..., Newsletters, Trade Shows, Event Planning, Public Relations, Marketing Strategy, Market Research, Strategic Planning, Online Marketing, Social Media Marketing, Healthcare, Brand Development, Non-profits, Writing, Media Relations, Lead Generation, Event Management, Editing, Integrated Marketing, PowerPoint, Research, Corporate Communications, Copywriting, B2B, Direct Marketing, Digital Marketing, Email Marketing, SEO, Social Networking, Outlook, Product Marketing, Community Relations, Promotions, Team Building, Marketing Management, Content Development, Strategic Communications, Team Leadership, Microsoft Office, Fundraising, Nonprofits

Education
Boston University Graduate School of Management   1985 — 1989
MBA, marketing, finance

Katherine Gibbs School   1982 — 1983
Business Management/Administrative Skills, Business Administration

University of Connecticut   1978 — 1982
BA, French

Katherine Gibbs School

St.Paul Catholic High School

Experience
Gensler  December 2014 - Present
Jay Cashman, Inc.   August 2013 - Present
Bentley UniversitySEP   January 2010 - May 2013
Best Doctors   December 2011 - December 2012
Sheraton  May 2011 - September 2011
Bank of America  September 2008 - May 2009

Skills
Microsoft Excel, Expression Web, Accounting, Financial Accounting, Training, SAP, GAAP, Great Plains Software, Cost Accounting, Leadership, Account Reconciliation, Finance, Management, Financial Analysis, FRx, 401k, Payroll Taxes, Multi-state Payroll..., Crystal Reports, Microsoft Office

Education
Bentley University   2009 — 2013

Bentley University   2009 — 2013
Bachelor of Science (B.S.), Corporate Finance and Accounting

Bentley University
Bachelor of Science, Corporate Finance and Accounting

Experience
Homewood Health  July 2015 - Present
Solareh  April 2012 - June 2015
Medcan Health Management  July 2011 - April 2012
Best Doctors   August 2010 - July 2011
Shepell.fgi  May 2009 - August 2010
Pearson Education  December 2003 - May 2009
HotJobs.com  2002 - 2003

Skills
Account Management, Business Development, New Business Development, Direct Sales, Sales Management, Leadership, Strategic Partnerships, Sales, Marketing Strategy, Selling, Contract Negotiation, Sales Process, Sales Presentations, Management, Marketing Communications, Coaching, Sales Operations, Salesforce.com, B2B, Cold Calling, Team Leadership, CRM, Customer Retention, Training, Lead Generation, Mental Health

Education
Dalhousie University   1995 — 1999
BA

Experience
Best Doctors   March 2012 - Present
Best Doctors   March 2011 - February 2012
Best Doctors   October 2010 - March 2011
U.S. Census   April 2010 - August 2010
MIT Resource Development   March 2010 - April 2010
H&R Block  January 2010 - February 2010
UCEA  June 2009 - December 2009
Trinidad Resorts, Boracay, Aklan, The Philippines   November 2008 - March 2009
Northeast Action   August 2006 - September 2008
Boston Mobilization  October 2004 - June 2006

Skills
Microsoft Office, Event Planning, Event Management, Contracts Administrators, Database Administration, Workshop Facilitation, Editing, Process Improvement, Creative Writing, Spanish-speaking, Receptionist Duties, Document Management, Fulfillment Services, Staff Supervision, Data Entry

Education
Emerson College   2002 — 2005
Master of Fine Arts, Creative Writing

Allegheny College   1998 — 2002
Bachelor of Arts, English

Experience
Deloitte  August 2015 - Present
Recombinant Data Corp  February 2012 - July 2015
Recombinant Data Corp  February 2010 - February 2012
Best Doctors   May 2009 - February 2010
BravePoint  March 2008 - April 2009
Acxiom  June 2006 - March 2008

Skills
ETL, SQL, Microsoft SQL Server, DB2 10.1, Oracle SQL, Pentaho, SAP Data Services, Subversion, JIRA, Data Warehousing, Business Intelligence, Java, Data Modeling, Master Data Management, Oracle, EPIC Clarity Data Model..., EPIC Clarity Data Model..., Product Development, Pre-sales, Project Delivery

Education
Mississippi State University   2004 — 2006
Masters, Computer Science

Thapar Institute of Engineering and Technology   2003 — 2004
Masters, Computer Application

Birla Institute of Technology   2000 — 2003
Bachelor's degree, Computer Science

Experience
Best Doctors   September 2012 - Present
Health Dialog  June 2011 - August 2012
Health Dialog  January 2011 - May 2011
Health Dialog  August 2010 - January 2011
UnitedHealthcare  January 2003 - July 2010
The Segal Company  January 1997 - October 2002
New York Business Group on Health   January 1996 - December 1996
Peace Corps  June 1993 - September 1995

Skills
Health plan expertise, Team Leadership, Wellness Initiatives, Labor Relations, Employee benefits, Sales Force..., Sales Presentations, Health Policy, Health Insurance, Disease Management, Medicare, Sales Effectiveness, Wellness, Proposal Writing, Performance Improvement, Managed Care, Employee Benefits, Thought Leadership, Healthcare, Internal Communications, Strategic Partnerships, Marketing, Cross-functional Team..., Leadership, CRM, Business Development, Strategy, Product Marketing, Sales, Customer Retention, Executive Management, Analytics, Healthcare Industry, Strategic Planning, Management, Healthcare Management, Consulting

Education
Columbia University in the City of New York   1996 — 1997
MPH, Public Health Policy and Management

Boston College   1989 — 1993
BA, Political Science

The Taft School   1987 — 1989
High School

York Catholic High School   1985 — 1987

Experience
Intelligent Medical Objects  April 2015 - Present
Intelligent Medical Objects  December 2013 - March 2015
Intelligent Medical Objects  September 2012 - December 2013
Collaborative Consulting  March 2012 - September 2012
Best Doctors   March 2011 - March 2012
Best Doctors   July 2010 - March 2011
Best Doctors   January 2009 - July 2010
LeapFrog Systems  January 2009 - April 2009
Fidelity Investments  September 2007 - December 2008
Fidelity Investments  May 2006 - September 2007

Skills
Business Process..., Operations Management, Roadmap, Solution Design, IT Management, Team Building, Team Leadership, Business Process Design, Vendor Management, Program Management, Integration, Management, Project Planning, Strategy, Project Management, Software Project..., PMO, Product Management, Product Development, SDLC, Leadership, Risk Management, CRM, Project Portfolio..., Development Management, Resource Management, Business Analysis, Process Improvement, Agile Project Management, Systems Analysis, PMP, Analysis, Performance Management, Agile Methodologies, Solution Architecture, Requirements Management, Software Development, IT Strategy, Strategic Planning, User-centered Design, Concept Refinement, Business Architecture, Scrum, Requirements Analysis, Budgets, Team Management, Management Consulting

Education
Northeastern University - Graduate School of Business Administration   1996 — 1999
MBA, Management

Bridgewater State University   1988 — 1992
BS, Finance

Experience
Best Doctors   March 2013 - Present
Kitty Connection   2012 - Present
Lincoln Technical Institute  June 2010 - December 2012
Staffing Now  2009 - 2010
Tufts University  2008 - 2009
Tufts University  2007 - 2009
Boston University  2003 - 2007

Skills
research, writing, editing, Microsoft Office, Mac OS X, Windows, Information Architecture, CampusVue, Staff Development, History, Databases, Community Outreach, Teaching, Higher Education, Event Planning, Resume Writing, Social Media, PowerPoint, Research, Editing, Adult Education, Fundraising, Project Management, Writing, Proofreading, OS X, Nonprofits

Education
Tufts University   2007 — 2009
administrative assistant, Ethnomusicology

Boston University   2003 — 2007
B.A., History

Experience
EF Explore America  July 2011 - Present
Cultural Care Au Pair  June 2010 - September 2011
L3 Communications  November 2010 - July 2011
Spanish BlackBelt   January 2009 - November 2010
EF Educational Tours  October 2005 - June 2008
EF Educational Tours  September 2000 - October 2005
Best Doctors   January 2000 - July 2000

Skills
Tourism, Customer Service, Management, Event Planning, Microsoft Excel, Budgets, Event Management, Training, Access, Public Speaking, Research, Public Relations, Program Management, Spanish, International Relations, Travel Planning, Analysis, Microsoft Word, Negotiation, Social Media, Project Management, Product Development

Education
Clark University   1998 — 1999
Masters, Intercultural Communications

avery

Experience
The Rockport Company  August 2015 - Present
New England AFP   July 2014 - Present
Best Doctors   June 2013 - August 2015
Avid Technology Inc  February 2008 - May 2013
Aspen Technology  February 2000 - February 2008
Raytheon  July 1997 - February 2000

Skills
Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Cash Management, Forecasting, Treasury Management, Financial Modeling, Business Strategy, Credit Risk, Risk Management, Finance, Cash Flow Forecasting, Accounts Payable, Mergers & Acquisitions, Treasury

Education
Bentley College - Elkin B. McCallum Graduate School of Business   2001 — 2005
MBA, Accounting

Bentley University   1993 — 1997
BS, Finance

Experience
Core Investments, Inc.   September 2015 - Present
Roland L. Appleton, Inc.   June 2009 - Present
Best Doctors   December 2014 - June 2015
Nuance Communications  March 2014 - October 2014
Jumptap, Inc.   October 2013 - March 2014
MES Solutions  August 2013 - October 2013
Beacon Rail Leasing   April 2013 - July 2013
Burst Media  February 2012 - August 2012
Carat  2011 - 2012
Curry College  2007 - 2011

Skills
Financial Reporting, Accounting, Accounts Receivable, Financial Accounting, Journal Entries, Invoicing, General Ledger, Account Reconciliation, P&L, Bank Reconciliation, Balance Sheet, Auditing, Bookkeeping, Revenue Recognition, Cash, Microsoft Excel, Microsoft Office

Education
Curry College   2007 — 2011
Bachelor of Business Administration (BBA), Accounting

Malden Catholic High School

Experience
Verisk Health  August 2015 - Present
JAMA Internal Medicine   January 2015 - Present
The Brookings Institution  February 2014 - Present
Newton-Wellesley Hospital  July 2012 - Present
Ariadne Labs  January 2014 - Present
Harvard Medical School  July 2013 - Present
Healthbox Accelerator  May 2013 - Present
Harvard Medical School  August 2012 - June 2015
Best Doctors   July 2011 - July 2013
New England Journal of Medicine  July 2012 - June 2013

Skills
Population Health, Accountable Care, Healthcare Information..., Medical Education, Medicine, Internal Medicine, Clinical Research, Healthcare, Hospitals, Public Health, Treatment, Board Certified, Healthcare Management, Health Policy, Informatics, Patient Safety, Preventive Medicine, Medical Writing, Epidemiology

Education
Stanford Medical School   2005 — 2009
Doctor of Medicine (M.D.), Concentration in Clinical and Health Policy Research

Harvard College   1998 — 2002
Bachelor of Arts (B.A.), History of Science

Deerfield Academy

Harvard Business School
Value Based Healthcare Intensive Seminar

Experience
Brigham and Women's Hospital  June 2012 - Present
Best Doctors   March 2011 - June 2012
Massachusetts General Hospital  August 2008 - March 2011
Dana-Farber Cancer Institute  February 2009 - April 2010
Hematology/Oncology of Salem Oregon   February 2007 - August 2008
Brigham and Women's Hospital  July 2005 - February 2007

Skills
Nursing, Hospitals, Medicine, Treatment, Chemotherapy

Education
Endicott College   2001 — 2005
BSN, Nursing

Saint Joseph's College
MSN, Nursing Administration and Leadership

Experience
Massachusetts Department of Public Health  March 2014 - Present
Massachusetts Department of Public Health  June 2013 - March 2014
Barnes and Nobles  2012 - 2013
Best Doctors   February 2010 - March 2011
Joslin Diabetes Center  November 2006 - February 2009
Joseph M. Smith Community Health Center  October 2004 - September 2006

Skills
Customer Service, Data Entry, Sales, Customer Support, Cloud Computing, Program Facilitation, Social Media, Social Skills, Blogger, Cashiers, Medical Records, Fillings, Phone Etiquette, PowerPoint, Microsoft Word, PDF Creator, Windows Vista, Windows 7, Microsoft Windows 98, iOS, Android, Tablets, Personal Data Protection, Fax, Scanners, Copying, Microsoft Excel, Outlook Express, Bilingual-English/Spanis..., Google Docs, FedEx, Inventory Control, Cash Receipts, Data Analysis, Help Desk Support, Call Centers, Windows Mobile, Microsoft Exchange, iPad, Online Social Networking, Windows Phone, Spanish-English, Cashiering, Access, Internet Explorer

Education
Kaplan Technical Boston,MA   2009 — 2011
HVAC-R, HVAC-R

Briarcliffe College
Computer Networking,, Computer Systems Networking and Telecommunications

Experience
Best Doctors   May 2015 - Present
UnitedHealth Group  July 2014 - January 2015
Dovetail Health  August 2013 - April 2014
Health Imperatives  February 2013 - May 2013
Planned Parenthood League of Massachusetts  January 2012 - December 2012
La Forfaiterie   May 2011 - January 2012
ekit   March 2010 - April 2011

Skills
Customer Service, Marketing, Social Networking, Public Speaking, Management, Microsoft Office, Leadership, Team Leadership, Team Building, Time Management, Teaching, Sales, Social Media Marketing, Marketing Strategy, Teamwork, Fundraising, Strategic Planning, Customer Satisfaction, Staff Supervision, Recruiting, Bilingual Communications

Education
Cortiva Institute-Boston   2013 — 2014
LMT, Massage Therapy/Therapeutic Massage

Quincy College   2011 — 2014
Associate of Science (A.S.), Natural Sciences

Eastern Nazarene College   2009 — 2011
Bachelor of Science (B.S.), Biology/Pre-Medicine

New England School of English (NESE)   2008 — 2009
English

Experience
Best Doctors   August 2013 - Present
Juvenal Martinez, MD   April 2011 - June 2013

Skills
Healthcare, Insurance, Strategic Planning, Customer Service, Health Insurance, Microsoft Office, Management, Property & Casualty..., Medical Assisting, Medical Terminology, Medical Billing, Data Entry, HIPPA, Outlook, Bookkeeping, EMR, ICD-9, ICD-10, CPT, Phlebotomy, Team Building, PowerPoint, Healthcare Information..., Healthcare Management, Microsoft Excel, Sales Management, Process Improvement

Education
Florida National University   2014 — 2016
Bachelor’s Degree, Health Services Administration, A

Keiser University-Ft Lauderdale   2010 — 2012
Associate of Science (A.S.), Medical/Clinical Assistant

Southwest Florida College   2005 — 2007
Associate’s Degree, Graphic Design, A

Experience
Tufts Health Plan – Network Health  December 2011 - Present
Tufts Health Plan  September 2011 - December 2011
Celticare   May 2010 - June 2011
Best Doctors   January 2010 - April 2010
Boston Medical Center  August 2009 - September 2009
Joslin Diabetes Center  July 2009 - August 2009
McKesson Health Solutions  February 2007 - July 2008
Investors Bank & Trust  September 2005 - February 2007
Navimedix  March 2005 - September 2005
Massachusetts General Hospital  September 2002 - September 2003

Skills
Health Insurance, PPO, Medicare, Provider Relations, HMO, Medicare Part D, Health Policy, Managed Care, Claims Resolution, Claim, Healthcare Industry, Medical Coding, CPT, Healthcare, Claim Investigation, Call Centers, Medicaid, Medical Billing, Employee Benefits, Disease Management, HIPAA, Process Improvement

Education
Suffolk University   2002 — 2004
Masters of Health Administration, Health Administration, GPA 3.75

Bentley College   1998 — 2002
Bachelors of Science, Management with a minor in Information Technology, GPA 3.0

Experience
Randstad USA  May 2015 - Present
Best Doctors   January 2014 - April 2015
Trulydata Software   December 2013 - April 2015
NATIONAL SOFTWARE COMPANY (DESOFT)   September 2011 - August 2013
Universidad de las Ciencias Informáticas  September 2006 - June 2011

Skills
jQuery, CSS, JSON, JavaScript, C#, OOP, LINQ, PHP, MySQL, ASP.NET, Visual Studio, Entity Framework, Microsoft SQL Server, XML, Software Engineering, WCF, Agile Methodologies, RUP Methodologies, PostgreSQL, Visual C#, jQuery UI, Scrum, Drupal, Web Development, HTML5, Symfony, HTML 5, Doctrine, WordPress, N-tier, TFS, Unity, DevExpress, DevExpress Controls, XHTML, WAMP, Kendo, ASP.NET MVC, Insurance Software, Single Page..., RequireJS, ASP.NET Web API, OAuth, Medical Software, MVVM, RESTful WebServices, AngularJS, Node.js, GruntJS, LAMP

Education
Universidad de las Ciencias Informáticas   2005 — 2011
Bachelor's degree, Computer and Information Sciences, B.S. Computer Science

Experience
Best Doctors   July 2015 - Present
Beacon Partners  December 2012 - May 2015
Granite Telecommunications  June 2012 - August 2012
Babies R Us  June 2010 - July 2012
Robert Alario, CPA, PC   January 2012 - May 2012

Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Retail, Time Management, PowerPoint, Team Leadership, Sales, Outlook, Data Entry, Invoicing, Accounts Payable, Analysis

Education
Fitchburg State College   2008 — 2012
Bachelor of Science (B.S.), Accounting, 3.43

Holbrook High School   2006 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates

Experience
Best Doctors   September 2015 - Present
www.jodykamen.com   September 2008 - Present
Agency59 Response  April 2015 - September 2015
UJA Federation of Greater Toronto  August 2012 - April 2015
PageWave Graphics Inc.   May 2012 - August 2012
Centennial College Student Association Inc.  November 2011 - May 2012
Tilt Integrated Communications  January 2012 - April 2012
Centennial College  October 2011 - April 2012
Urban Barn  September 2011 - March 2012
Gap Inc.  November 2010 - September 2011

Skills
Color, Typography, Photoshop, Graphic Design, Illustrator, InDesign, Posters, Art, Flyers, Adobe Creative Suite, Advertising, Photography, Web Design, Writing Skills, HTML, Pinterest, Social Networking, Social Networking Sites, Art Direction, Visual Communication, Collaboration, Marketing Communications, Eblasts, Non-profits, Dreamweaver, Business Cards, Social Media Marketing, Brand Development, Logo Design, Corporate Identity, Layout, Creative Direction, Magazines, Corporate Branding, Graphics, Marketing, Packaging, Newsletters, Nonprofits, Copywriting, Brochures, Social Media, Illustration

Education
George Brown College   2013 — 2015
Continuing Education, Communication and Media Studies, Social Media Marketing

Centennial College   2010 — 2012
Advanced Diploma, Graphic Design

The University of Western Ontario   2007 — 2010
Bachelor of Arts (BA), Media, Information, and Technoculture (MIT)

Experience
Visible Measures  November 2013 - Present
IBM  December 2012 - Present
Best Doctors   October 2011 - Present
Best Doctors   June 2010 - September 2011
Guaranty Fund Management Services  November 2008 - December 2009
Ryder System Inc.  2006 - 2008
Saks Fifth Avenue  2004 - 2006
TOUS  May 2005 - December 2005

Skills
Customer Service, Healthcare, Product Development, B2B, Latin America, Visual Merchandising, Agents, Microsoft Excel, Budgets, Spanish, Forecasting, Outlook, Marketing, Microsoft Office, PowerPoint, Accounting, Sales, Financial Analysis, Negotiation, Microsoft Word, Account Management, Accounts Payable, Finance, General Ledger, Payroll, Time Management, Accounts Receivable, Account Reconciliation

Education
Saint Leo University   2001 — 2006
B.A, International Business

Suffolk University   2004 — 2005
Madrid, Spain (Study Abroad), International Business

Boston University   2009 — 2010
CERT, Community, Legal, and Medical Interpreter

Forest Hill High School   1997 — 2001
HS DIPLOMA, Evironmental Science Academy

Experience
Bain Capital  August 2014 - Present
Eliassen Group  January 2014 - August 2014
Best Doctors   December 2012 - December 2013
Best Doctors   May 2012 - December 2012
Best Doctors   September 2011 - April 2012
Bain Capital  September 2007 - September 2011
EMC Corporation  October 2006 - August 2007
Kronos Inc  February 2003 - October 2006
Analog Devices  June 1999 - February 2003

Skills
ASP.NET, Microsoft SQL Server, WCF, .NET, C#, Scrum, Agile Methodologies, SDLC, SOA, ETL, SQL, Data Modeling, Entity Framework, Web Services, Visio, T-SQL, Systems Analysis, Agile Project Management, Software Engineering, AJAX, Software Development, Visual Studio, Enterprise Architecture, SharePoint, Software Project..., UML, Architecture, OOP, XML, Continuous Integration, Object Oriented Design, Web Applications, Database Design, SSRS, Business Intelligence, JavaScript, Test Driven Development, ASP.NET MVC, Data Warehousing, Design Patterns, IIS, Web Development, CSS, Software Design, LINQ, jQuery, TFS, Integration, SSIS, Requirements Analysis

Education
Bryant University   1995 — 1999
Bachelor of Science

Experience
Willis  May 2015 - Present
Willis  August 2010 - April 2015
Best Doctors   July 2008 - February 2010
Boston Medical Center  2009 - 2010
National Business Group on Health  May 2006 - June 2008

Skills
Negotiation, Project Management, Benefits Administration, Strategic Planning, Data Analysis, Health Insurance, Healthcare, Analytics, Managed Care, Insurance, Employee Benefits, Customer Service, Microsoft Excel, Account Management, Process Improvement

Education
Boston University   2008 — 2010
MPH, Social & Behavioral Sciences

Penn State University   2001 — 2005
BS, Marketing

Experience
Best Doctors   May 2013 - Present
Lahey Hospital & Medical Center  February 2012 - May 2013
Eliot Community Human Services  April 2010 - February 2012

Skills
Advanced in MS Word,..., Problem analysis, use..., Self-motivated,..., Ability to organize,..., Outstanding...

Education
Ashford University   2012 — 2014
Healthcare Administration, Healthcare, 3.85 GPA

University of Massachusetts Boston   2010 — 2012
Healthcare Studies, Healthcare, 3.50 GPA

Experience
Best DoctorsClinical Impact   April 2013 - Present
Dana Farber/Brigham and Women's Cancer Center in clinical affiliation with South Shore Hospital   July 2012 - Present
Best Doctors   January 2010 - August 2012
Shields Oncology Services   1997 - 2010

Skills
Nursing, Healthcare, Wellness, Cpr Certified, Rehabilitation, Home Care, Hospitals, Oncology, Physicians, Healthcare Management

Education
Bridgewater State College

Laboure College

Experience
Homesite Insurance  January 2015 - Present
Best Doctors   June 2012 - December 2014
Kronos  March 1998 - June 2012
MEDITECH  May 1992 - March 1998
Berkshire Health Systems  July 1989 - May 1992

Skills
Scrum, Microsoft SQL Server, Agile Methodologies, Databases, Software Development, XML, .NET, C#, SQL, ASP.NET, Data Warehousing, Oracle, VB.NET, SDLC, ETL, Enterprise Software, Agile Project Management, T-SQL, Data Modeling, Java, Eclipse, SSIS, Enterprise Architecture, PL/SQL, Software Project..., NUnit, Visio, Management, Web Development, JUnit, Business Intelligence..., Team Leadership, jQuery, Team Management, Interviews, TFS, Database Development, Visual C#, AccuRev, HTML 5, Dimensional Modeling, Team Building, IT Management, Product Development, MDX, SQL Server, Star Schema, Personnel Management, Technical Leadership, Technical Project...

Education
Bridgewater State College   1987 — 1989
BS, Management Information Systems

Berkshire Community College   1985 — 1987
Associate's Degree, Computer/Information Technology Administration and Management, 3.33

Experience
Miami-Dade County Public Schools  August 2015 - Present
Best Doctors   December 2014 - September 2015
Miami Dade College  September 2012 - May 2015
World of America Global Partners   June 2012 - November 2014
Diversified Investment Advisors, Inc  April 2006 - June 2012
United States Army Reserve  April 2000 - August 2008

Skills
English, Spanish, Portuguese, Languages, Health Insurance, Travel Insurance, Life Insurance, Disability Insurance, Marketing, Customer Service, Public Administration, New Business Development, PowerPoint, Microsoft Excel, Geography, Translation, GED Instruction, Migrant Education, Mathematics, Science, Social Studies, Logistics, GIS, Insurance Translation, International Relations, Sales, Human Resources, Analysis, Team Leadership, Business Planning, Strategic Planning, Teamwork, Team Building, Training, Negotiation, Teaching, Management, Risk Management, Microsoft Office, Leadership Development, Coaching, Outlook, Public Speaking, Business Strategy, Public Relations, Healthcare, Sales Management, Market Research, Microsoft Word, Account Management

Education
Miami Dade College   2014 — 2014
Education Preparation Institute, 6 - 12 Social Sciences

Florida International University   2009 — 2012
BA, Geography, International Relations

Manchester Community College   2002 — 2005
AS, General Studies

Escola Secundaria de Alcanena   1996 — 1999
High School, Business Administration and Management, General

Experience
Best Doctors   January 2014 - Present
Best Doctors   March 2009 - January 2014
Forrester Research  July 2008 - February 2009
Robert Half International  February 2004 - June 2008

Skills
Talent Acquisition, Recruiting, Interviews, Human Resources, Talent Management, Management, Onboarding, Leadership, Sourcing, Employee Benefits, Internet Recruiting, College Recruiting, Applicant Tracking..., Screening Resumes, Executive Search, Hiring, Social Recruiting, Executive Management, Employee Relations, Vendor Management, Contract Negotiation, Account Management, Taleo, Recruitment Advertising, Networking, Training & Development, Team Leadership, Behavioral Interviewing, Employer Branding, HR Consulting, Topgrading, Career Counseling, Technical Recruiting, Job Coaching, Employee Training, Resume Writing, Workforce Planning, Salary Review, Executive Coaching, Contract Recruitment, New Hire Orientations, Recruitment Process..., High Growth Companies, Background Checks, Employee Engagement, Immigration Law, Immigration Issues, H-1B, Insurance, Healthcare

Education
Boston University   2002 — 2003
Master's degree, Clinical Psychology

Virginia Polytechnic Institute and State University   1998 — 2002
Bachelor of Science (BS), Psychology

Experience
Best Doctors   February 2014 - Present
Consumer's Medical Resource (CMR)   2010 - 2013
Work Options Group (acquired by Bright Horizons)   2006 - 2010
College Coach (acquired by Bright Horizons)   2000 - 2006
IKON Office Solutions  1995 - 2000

Skills
Business Development, New Business Development, Strategy, Competitive Analysis, Sales Process, CRM, Account Management, Sales Management, Management, Sales Operations, Team Building, Leadership, Consulting, Sales Growth, B2B, Salesforce.com, Product Marketing, Sales, Start-ups, Pipeline Management, Selling, Solution Selling, Hunting, Mergers & Acquisitions, Strategic Partnerships, Entrepreneurship, Healthcare

Education
Boston College
Bachelor of Arts, Economics

St. Paul's School (SPS)

Experience
Lahey Hospital & Medical Center  January 2014 - Present
Best Doctors   November 2012 - January 2014
Massachusetts General Hospital  July 2010 - November 2012
Partners Healthcare Materials Management   June 2007 - July 2010
Massachusetts General Hospital Department of Radiology   March 2005 - June 2007
Massachusetts General Hospital  March 2004 - March 2005

Skills
Healthcare Information..., Healthcare, Clinical Research, Healthcare Management, Process Improvement, Hospitals, Medical Devices, Revenue Cycle, Data Analysis, EMR, Cross-functional Team..., Strategic Planning, Project Management, Business Analysis, EHR

Education
Babson College - Franklin W. Olin Graduate School of Business   2002 — 2004
MBA

Washington University in St. Louis   1993 — 1997
BSBA

bhs

Experience
PINPOINT Resource Group  February 2008 - Present
Best Doctors   April 2006 - February 2008
First Consulting Group  June 2003 - April 2006
Coactive Systems Inc.   December 2000 - June 2003
Promedex/Landacorp   February 1998 - February 2001

Skills
Healthcare, Healthcare Information..., HIPAA, Project Management, Strategic Planning, System Administration, Business Analysis, Process Improvement, Active Directory, VMware View, VMware, SaaS, Disaster Recovery, Office365, Vendor Management, Program Management, Enterprise Architecture, Information Technology, SharePoint, Professional Services, Integration, Management, Cloud Computing, Consulting

Education
East Carolina University   1993 — 1996
BS

Experience
Independent Consultant  June 2014 - Present
Best Doctors   January 2012 - June 2014
Best Doctors   August 2010 - January 2012
European Incoming Services   October 2006 - January 2010
Thompson Island Outward Bound  January 2006 - October 2006
Morse, Barnes-Brown & Pendleton PC   June 2004 - July 2005

Skills
Marketing Communications, Marketing, Event Planning, Marketing Strategy, Email Marketing, Trade Shows, Direct Marketing, Event Management, Salesforce.com, Advertising, Brand Management

Education
Bentley University   2000 — 2004
Bachelor of Science, Marketing

Experience
Homesite Insurance  July 2015 - Present
Homesite Insurance  November 2014 - July 2015
Best Doctors   March 2014 - November 2014
Syllogistic Management Solutions LLC  September 2012 - March 2014
Harvard Pilgrim Health Care  June 2011 - September 2012
Northeastern University  September 2010 - August 2012
VHB\Vanasse Hangen Brustlin, Inc.   June 2001 - May 2010
Boston Red Sox  June 2001 - December 2001

Skills
Data Analysis, Business Analysis, SharePoint, Analysis, Microsoft Office, Product Management, PowerPoint, Microsoft Excel, Research, HTML, Social Media, SQL, Databases, Access, Visio, Program Management, SDLC, MS Project

Education
D'Amore-McKim School of Business at Northeastern University   2010 — 2012
MBA, Operations & Supply Chain Management

Northeastern University   1999 — 2004
BS, Computer Technology

Experience
erecruit enterprise staffing software  September 2014 - Present
Best Doctors   October 2011 - September 2014
Kenexa  November 2009 - September 2011
Integrity Interactive  February 2003 - November 2009
Eliassen Group  2001 - 2002
DM-STAT, Inc.   1999 - 2001

Skills
SQL Server, Databases, Crystal Reports, SQL, ETL, Disaster Recovery, Database Administration, Database Design, Performance Tuning, Data Analysis, T-SQL, Microsoft SQL Server, Data Modeling, Business Objects, High Availability, Database Systems, Database Monitoring, Visio, Relational Data Modeling, Scrum, Data Warehousing, SDLC, .NET, Agile Methodologies, SaaS, Database Security, TDE, SQL Clustering, Database Consulting, Replication Technologies, Query Tuning, Database Auditing, CFII, Instrument Rated Pilot, FAA Licensed Pilot, TFS, SQL Tuning, Relational Databases, IIS, Toad, PostgreSQL, Load Testing, SSIS, Business Intelligence, VB.NET

Education
Clark University
CS Technology

Aero Mech
FAA Certificated Flight Instructor

Experience
Aspen Technology  November 2012 - Present
Best Doctors   May 2009 - October 2012
CRICO/RMF  January 2005 - May 2009
Cross Country Healthcare  July 2004 - January 2005
China Life Insurance Co. Ltd.   October 2000 - August 2001
China Life Insurance Co. Ltd.   August 1999 - October 2000

Skills
Budgeting, Excel, PowerPoint, Financial Reporting, Microsoft Office, Business Analysis, Accounting, Financial Analysis, Forecasting, Financial Planning, SOX, Process Improvement, Auditing, General Ledger, Financial Accounting, data warehouse reports, Intercompany..., Budget, Account Reconciliation, Revenue Analysis, Revenue Recognition, reinsurance, Business Strategy, Performance Metrics, Consolidation, Sarbanes-Oxley Act, Budgets, Strategic Financial..., Payroll, Microsoft Excel, Variance Analysis

Education
Boston College - Wallace E. Carroll Graduate School of Management   2003 — 2004
Master of Science (MS), Accounting

zhenghai middle school

zhenghai middle school

Experience
Best Doctors   September 2013 - Present
Independent Contractor  August 2012 - September 2013
Torres Unidas Management Co   2013 - 2013
TODO1 Services  July 2009 - May 2012
RSA Mexico   2008 - 2008
RSA  2006 - 2008
Royal & Sun Allice Seguros Mexico   1999 - 2006
BBV Probursa Mexico   1997 - 1999
Almacenadora Probursa-Mexico City   1993 - 1997
Grupo Tec-Mexico City   1992 - 1993

Skills
PMP, Six Sigma, IT Strategy, Risk Management, Vendor Management, Insurance, Compliance, PMO, Project Planning, Outsourcing, Process Engineering, SDLC, IT Management, Change Management, Business Process, Business Management, Management, Team Building, SaaS, CRM, Governance, Project Management, Business Intelligence, Leadership, Analysis, Strategic Planning, Business Process..., Business Transformation, Management Consulting, Security, Strategy

Education
Florida Atlantic University   2012 — 2013
Six Sigma, Six Sigma, Black Belt Six Sigma

PM CAMPUS   2009 — 2011
PMP, Project Management

Universidad Tecnológica de México   1988 — 1992
BS, Information technology

Mexico DF
MBA 40% of

Experience
Bupa Care   February 2015 - Present
Murciano Risk Consulting   January 2013 - Present
Panamerican Life Insurance Company   May 2010 - December 2012
Best Doctors   June 2009 - April 2010
CIGNA International  May 1995 - January 2009
John Alden Life Insurance  April 1994 - May 1995
Blue Cross and Blue Shield of Florida  July 1988 - June 1993

Skills
International Finance, Health Insurance, Insurance, Reinsurance, Underwriting, Employee Benefits, Risk Management, Financial Analysis, Executive Management, Strategic Planning, Process Improvement, Healthcare, Business Strategy, Brokers, Product Development, Pricing, Financial Risk, Negotiation, New Business Development, Life Insurance, Actuarial Science, Analysis, Leadership, Management

Education
Barry University   1987 — 1989
MBA, Business Administration

Universidad Externado de Colombia   1978 — 1984
BA, Business Administration

Experience
Vecna  April 2014 - Present
Best Doctors   January 2014 - March 2014
Grant Thornton LLP  December 2011 - November 2013
CCR LLP  February 2009 - December 2011
PSG  September 2008 - February 2009
Geek Choice  August 2005 - September 2008
Starbucks  September 2003 - August 2005
EnvisioNet  January 2000 - July 2002

Skills
Technical Support, Servers, Help Desk Support, Networking, Troubleshooting, Software Installation, Hardware, Access, Internal Controls, Computer Repair, Laptops, Microsoft Office, Windows 7, Outlook, Customer Service, Microsoft Exchange, Linux, Active Directory, Windows 8, Windows 10, Git

Education
University Of New Hampshire (UNH)   2002 — 2003
Liberal Arts

Emerson College   1999 — 1999

Experience
Best Doctors   February 2013 - Present
Sun Life Financial  April 2006 - Present
CRICO  October 2007 - January 2013
South Shore Hospital  May 2006 - October 2007
Sun Life Financial  September 2000 - April 2006
Boston Medical Center  September 2002 - August 2003
Brockton Hospital  March 2000 - November 2001

Skills
Nursing, Documentation, Patient Safety, Case Management, Utilization Management, Healthcare

Education
Northeastern University   2010 — 2014
Masters, Health Informatics

Curry College   2006 — 2009
B.S. in Nursing, Nursing

Brockton Hospital School of Nursing   1995 — 1999
RN, Nursing

Whitman Hanson

Whitman Hanson

Experience
Liberty Mutual Insurance  August 2014 - Present
Liberty Mutual Insurance  April 2013 - August 2014
Liberty Mutual  June 2011 - April 2013
Best Doctors   December 2010 - May 2011
PricewaterhouseCoopers  September 2006 - December 2010

Skills
Accounting, Internal Controls, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Auditing, US GAAP, Financial Accounting, Financial Modeling, CPA, Internal Audit, Due Diligence, Essbase, Corporate Finance, General Ledger, Hyperion Enterprise, Microsoft Excel, Insurance

Education
Babson College - Franklin W. Olin Graduate School of Business   2006 — 2012
Master's degree, Accounting

Babson College   2002 — 2006
Bachelor's degree, Business Administration and Management, General

Experience
Best Doctors   June 2014 - July 2015
Thales Critical Information System   February 2011 - February 2014
GAMCO  January 2009 - January 2011
PASS Consulting Group  September 2006 - November 2008

Skills
Java Enterprise Edition, Java, SQL, JSF, Web Services, Eclipse, Tomcat, HTML, MySQL, Oracle, Team Leadership, XML, JavaScript, JPA, Hibernate, C++, Unix, Agile Project Management, Java Web Services, CXF, Microsoft SQL Server, JBoss Application Server, SpringSource, Spring Integration, UML Tools, JSON, Scrum, Business Intelligence, Java EE, Spring Framework

Education
CEPADE - Universidad Politécnica de Madrid   2009 — 2011
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies, ESEM

CUJAE - The Polytechnic University José Antonio Echeverría   2000 — 2005
Engineer’s Degree, Computer Engineering

Experience
Best Doctors   December 2012 - Present
Somerville Public Schools  March 2013 - June 2013
Massachusetts General Hospital  December 2004 - December 2012
Shriners Hospitals for Children  2002 - 2004
center for plastic surgery  2000 - 2004

Skills
Phlebotomy, Hospitals, EMR, CPOE, Healthcare, BLS, Clinical Research, HIPAA, Treatment, Pediatrics, Public Health, Medicine, Neurology, Nursing Care, Medical Records, Oncology, Quality Patient Care, Nursing

Education
Regis College   2001 — 2004
nursing, nursing

Endicott College   1990 — 1994
Associate of Science (A.S.), fashion design

Experience
Boston University  2014 - Present
Best Doctors   November 2012 - October 2013
Best Doctors   July 2012 - November 2012
TGI Fridays  July 2005 - April 2011

Skills
Microsoft Office, Sales Management, Strategic Planning, Negotiation, Social Media, Teamwork, Account Management, Coaching Staff, Employee Training, Team Leadership, Spanish, Goal Oriented, Customer Service, Creative Problem Solving, Event Planning, Marketing Strategy, Training, Management, Microsoft Excel, Coaching, Leadership

Education
Universidad Latina de Panamá   2015 — 2016
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Bunker Hill Community College   2014 — 2015
Associate's Degree, Business Concentration - Accounting

Universidad Latina de Panamá
Bachelor's Degree, Business Administration and Marketing

Experience
Best Doctors   January 2011 - Present
Best Doctors   April 2009 - January 2011
Best Doctors   March 2007 - April 2009
Bupa Worldwide Corporation  June 2004 - March 2007
Bupa Worldwide Corporation  June 2003 - May 2004
AIM Healthcare Services, Inc  July 2001 - May 2003
AIM Healthcare Services, Inc  July 2000 - July 2001

Skills
Analysis, Customer Satisfaction, Insurance, Management, Healthcare, Health Insurance

Education
Florida International University
BA, International Business & Marketing

Miami Dade Community College
AA, Business Administration

Experience
CTM Enterprises, LLC   August 2014 - Present
MedAllocators  January 2013 - August 2014
Best Doctors   January 2008 - November 2013
The ALARIS Group  January 2005 - January 2008
CNA Insurance  August 2001 - January 2004
Concentra Managed Care Services   May 1999 - March 2001

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Process Improvement, Research, Strategic Planning, Customer Service, Healthcare, Managed Care, Case Management, Hospitals, Clinical Research, Healthcare Management, Health Insurance, Medicare, HIPAA

Education
Cardinal Stritch University   1997 — 2001
Health Care Administration - Master's Program

Carroll University   1986 — 1991
Bachelor's Degree, Registered Nursing/Registered Nurse

Experience
Best Doctors   March 2014 - Present
Bupa Worldwide Corporation  August 2007 - March 2014
International Health Insurance danmark   July 2005 - August 2007
Pipe and Steel of Florida, Inc./Armstrong Export, Inc.   April 1997 - November 2004

Skills
Insurance, Customer Service, Sales, Health Insurance, Performance Management, Negotiation, Coaching, Team Leadership, Sales Management, Team Building, New Business Development, Account Management, Budgets, Customer Retention, Customer Satisfaction, Management, Marketing, Outlook, Microsoft Excel, Strategic Planning, Training, Employee Benefits

Education
Florida International University   1999 — 2001
Bachelor of Science, Criminal Justice

Westwood Christian High School   1991 — 1995

Experience
Best Doctors   February 2014 - Present
Merchant Warehouse  February 2008 - January 2014
Arbella Insurance Group  February 2004 - January 2007
Crossing Main   June 2003 - January 2004

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Customer Satisfaction, Customer Experience, Highly detail oriented, Accurate Data Entry, Merchant Services, Payment Card Processing, Management, Electronic Payments, CRM, Leadership, Program Management, Outlook, Sales, Salesforce.com, Account Management, Call Centers, Data Entry

Education
Curry College   2000 — 2004
Bachelor of Arts (B.A.), Education