Experience
Better Business Bureau   July 2012 - Present
Better Business Bureau Serving Northeast California   June 2012 - Present

Skills
Social Media, Public Speaking, Management, Community Outreach, Program Management, Fundraising, Team Building, Editing, Strategic Planning, Nonprofits, Customer Service, Training, Sales, Accounting, Account Management, Quality Assurance, Continuous Improvement, Event Planning, Leadership, Time Management, Data Entry, Customer Satisfaction, Coaching

Education
American River College   2010 — 2014
Associate's Degree-Business Professional, Business/Technology/Data Entry/Accounting, 3.5 gpa

Experience
Dougherty Leventhal & Price, L.L.P.   November 1996 - Present
Better Business Bureau   November 2011 - Present

Skills
Litigation, Civil Litigation, Legal Research, Commercial Litigation, Legal Writing, Corporate Law, Courts, Appeals, Legal Advice, Personal Injury, Hearings, Claim, Accident, Automobile Accidents, Dispute Resolution, Mediation, Trials

Education
Widener University-Harrisburg Campus   1993 — 1996
Doctor of Law (JD)

University of Scranton   1991 — 1993
Master's Degree (M.B.A.), Finance

University of Scranton   1986 — 1990
Bachelor's degree, Accounting

Experience
Greater Than One  October 2014 - June 2015
PwC  January 2013 - September 2014
PineBridge Investments  May 2011 - December 2012
PwC  June 2012 - August 2012
Morgan Stanley Smith Barney  January 2011 - April 2011
Better Business Bureau   March 2010 - December 2010
New York Junior Tennis League  January 2008 - December 2008
Impressions Inc (Thomas A. Edison Career and Technical Education High School)   September 2007 - June 2008
Health Science Communications  September 2007 - February 2008

Skills
Accounting, Auditing, Account Reconciliation, Microsoft Excel, Financial Analysis, Financial Statements, PowerPoint, Financial Reporting, Analysis, Finance, Internal Controls, Investments, Bloomberg, Financial Accounting, Accounts Payable, Banking, Photoshop, InDesign, Illustrator, BrightEdge, Google Analytics

Education
University of North Alabama   2015 — 2015
Accounting

City University of New York-Baruch College   2010 — 2015
Bachelor's Degree, Marketing

Experience
Brilliant Energy LLC  June 2014 - Present
Better Business Bureau   October 2013 - May 2014
Aggieland Humane Society  June 2013 - May 2014
Kohl's Department Stores  February 2012 - December 2013
Hill Country Bible Church  May 2011 - August 2012

Skills
Organizational Project..., Leadership, Teamwork, Event Planning, Customer Service, Social Media, Microsoft Office, PowerPoint, Organization, Event Management, Fundraising, Training, Retail, Marketing, Nonprofits, Conflict Resolution

Education
Texas A&M University   2012 — 2014
Bachelor of Arts (B.A.), Communication and Sociology

Blinn College   2010 — 2012
3.8

Experience
Better Business Bureau   January 2011 - Present
Thielen Ideacorp  September 2008 - December 2010
Charles Looney Advertising   June 1986 - August 2008

Skills
Leadership, Strategic Planning, Marketing, Public Relations, Management, Team Building, Nonprofits, Public Speaking, Customer Service, Fundraising, Marketing Strategy, Social Media Marketing, Marketing Communications

Education
California State University, Fresno
Bachelor of Science (BS), Marketing/Advertising/Public Relations

Experience
LifeCare Solutions  February 2013 - Present
Better Business Bureau   2009 - February 2013
Children's Therapeutic Community   August 2008 - December 2008

Skills
Nonprofits, Public Relations, Public Speaking, Event Planning, Fundraising, Leadership, Payroll

Education
California Baptist University   2013 — 2016
Bachelor of Arts (B.A.), Early Childhood Studies

Summit Career College   2008 — 2009
Licensed Vocational Nursing, Nursing Education

Experience
Better Business Bureau of Southern Piedmont   August 2015 - Present
Animal Rescue League of NH  October 2014 - May 2015
Better Business Bureau   June 2013 - July 2014
Target  September 2005 - December 2013
Alzheimer's Association®   September 2012 - June 2013
Greater Manchester Habitat for Humanity   April 2011 - June 2011

Skills
Training, Management, Team Building, Recruiting, Leadership, Data Quality, Business Communications, Research, Editing, Microsoft Excel, Advertising, Customer Service, Community Outreach, Time Management, Software Documentation, Newsletters

Education
Bay Path College   2014 — 2016
Master's Degree, Nonprofit Management and Philanthropy

Southern New Hampshire University   2010 — 2011
Bachelor of Business Administration (BBA), Organizational Leadership, 3.93

McIntosh College   2004 — 2005
A.S., Business Management

Experience
Georgetown University Law Center  October 2014 - Present
Ace of Events   July 2012 - October 2014
NAFCU Services Corporation   February 2014 - July 2014
Navy Mutual Aid Association  February 2013 - December 2013
Navigant  January 2012 - October 2012
International Executive Service Corps (IESC)   September 2011 - January 2012
Koch Companies Public Sector, LLC  September 2009 - July 2011
U.S. Department of Commerce   May 2008 - August 2008
Better Business Bureau   May 2007 - August 2007
The Washington Times  July 2001 - August 2002

Skills
Microsoft Office, PowerPoint, Excel, SharePoint, LexisNexis, Social Media, conversational French, Spanish, Public Relations, Government Ethics, Lobbying, Campaign Finance, InDesign, Photoshop, Final Cut Pro, Music Theory, Microsoft Excel, French, Marketing Strategy, Procurement, RFP, Event Management, Politics, Fundraising, Government, Research, Event Planning

Education
George Mason University   2009 — 2012
M.A., International Commerce and Policy, 3.39

University of Miami   2005 — 2009
B.A., International Studies major, Business Law minor, 3.119

American University   2008 — 2008
Washington Semester Program, International Law and Organizations, 3.775

James W. Robinson Secondary School   2001 — 2005
3.9

Experience
Racepoint Global  February 2015 - Present
Better Business Bureau   May 2014 - February 2015
bobble  September 2013 - May 2014
Irish Institute of Boston College   January 2012 - May 2014
Improper Bostonian  December 2013 - April 2014
Mittcom  September 2013 - December 2013
Pacific Sunwear  March 2013 - May 2013
Ball and Buck  September 2012 - December 2012
O'Neill Library   September 2011 - May 2012
Tutors For All  February 2011 - April 2011

Skills
Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Blogging, Apple Certified, Office Administration, Social Media, Social Media Marketing, SPSS, Data Entry, SEO, SEO copywriting, Marketing, OS X, Creative Writing, Program Management, Constant Contact, Google Analytics

Education
Boston College   2010 — 2014
Bachelor's Degree, Psychology; Philosophy

Southwest Atlanta Christian Academy   1996 — 2010
College Prepatory

Experience
Sutherland Mortgage Services, Inc.   May 2014 - Present
Mastery Sales Group   January 2009 - Present
Sutherland Mortgage Services, Inc.   April 2009 - May 2014
World Savings  June 2001 - October 2005
Better Business Bureau   January 1988 - March 2000
Macy's East  July 1984 - May 1987

Skills
Training, Loans, Marketing, Sales, Leadership, Mortgage Lending, Team Building, Loan Origination, Leadership Development, Mortgage Banking, Sales Management, FHA, Residential Mortgages, Positivity, Refinance, Financial Analysis, Mortgage Compliance, Credit

Education
Belhaven University   1974 — 1978
BA, Pre-Ministerial

Academy of Richmond County   1972 — 1974
Gerneral

Experience
Randall Data Systems, Inc.   June 2015 - Present
WorkForce Software  May 2013 - January 2015
Adrian College  January 2011 - April 2012
Better Business Bureau   December 2011 - January 2012
Adrian College Media Group   August 2010 - April 2011

Skills
Adobe Audition, Digidesign Pro Tools, Final Cut Pro, Soundtrack Pro, Video, Microsoft Word, Mac, Event Planning, Customer Service, Microsoft Office, Pro Tools, Public Speaking, Training, Social Media, Microsoft Excel, PowerPoint, Facebook, Time Management, Social Networking, Process Improvement, Editing, Leadership, Video Production, SharePoint

Education
Adrian College   2008 — 2012
Bachelor of Arts (B.A.), Communication Arts

Northville High School   2004 — 2008
Diploma

Experience
Architectural Openings, Inc.   November 2008 - Present
Better Business Bureau   2007 - 2008
Jim D. Smith, Attorney   1984 - 2004

Skills
Accounts Receivable, Office Management, Administrative..., Office Administration, Typing, Invoicing, Spreadsheets, Outlook, Data Entry, Process Scheduler, Microsoft Word, Microsoft Excel, Administration, Microsoft Office, Administrative..., Payroll

Education
Arizona Western College
Business Administration and Management, General

Experience
All Western Mortgage  January 2014 - Present
Land Home Financial Services  May 2012 - June 2013
Sierra Pacific Mortgage  September 2011 - January 2012
Integrated Mortgage Captial Inc   September 2009 - August 2011
Better Business Bureau   July 2008 - August 2011
Phoenix Financial  March 2005 - June 2008
Reliance Lending Group   2003 - 2005

Skills
Mortgage, Mortgage Lending, Loan Origination, Loan processing, Loan Structuring, Loan Documentation, Loans, Financial Structuring, FHA, Real Estate, Mortgage Banking, Credit Analysis, Investment Properties

Education
Cabrillo College
AA in Theatre arts, Thearte Arts

Stephens College
BFA, Theatre Arts\Minor Business Marketing

Experience
Better Business Bureau   2012 - Present
Deloitte Touche Tohmatsu Limited  2003 - 2012
Orsus Solutions USA, Inc.   2000 - 2003
McFarland Investigations   1989 - 2003

Skills
Strategic Planning, Management Consulting, Start-ups, Mergers, Business Strategy, Competitive Intelligence, Strategy, Business Development, Leadership, Market Research, Competitive Analysis, Entrepreneurship, Mergers & Acquisitions, Team Building, Strategic Consulting, Strategic Partnerships, Management, Due Diligence, Analysis, Governance, Business Planning, Business Process..., Analytics, Business Intelligence, Sales, Executive Management, CRM, Consulting, Market Analysis, Cross-functional Team..., Change Management, Business Analysis, Product Management, Risk Management, Program Management, Financial Analysis, Acquisition Integration, New Business Development, Financial Modeling, Enterprise Software, Business Transformation

Education
Bowling Green State University

University of Southern California - Marshall School of Business
BS

Experience
The Ritz-Carlton Hotel Company, L.L.C.   October 2014 - Present
ECRM  February 2014 - Present
Moosehead Hoof and Ladder   March 2013 - October 2014
HKM Direct Market Comm  June 2012 - December 2012
Teamz   May 2011 - June 2012
Farmers Insurance  February 2010 - August 2010
Olive Garden  January 2008 - August 2010
Shi Shi Events   August 2009 - December 2009
Cleveland Orchestra   May 2009 - July 2009
Better Business Bureau   May 2008 - August 2008

Skills
Event Planning, Public Relations, Time Management, Press Releases, Social Media, Social Media Marketing, Public Speaking, Community Outreach, Facebook, Customer Service, Microsoft Office, Social Networking, PowerPoint, Advertising, Fundraising, Marketing, Writing, Campaign Design, Marketing Communications, Media Relations, Microsoft Excel, Blogging, Research, Microsoft Word, Trade Shows, Coordinating Events, Management, Sales, Leadership, Event Management, Email Marketing, Nonprofits, Account Management

Education
Baldwin-Wallace College   2006 — 2009
Bachelor of Art, Public Relations, Communications, Political Science

Ohio University   2005 — 2005

Experience
Athena Center for Leadership Studies, Barnard College   September 2014 - Present
New York Television Festival  June 2014 - August 2014
Better Business Bureau   January 2014 - May 2014

Skills
Communication, Writing, Creative Writing, Mediation, Analysis, Research, Photoshop, Microsoft Office, Clerical Skills, Leadership, Editing, Social Networking, Fundraising, Social Media, Event Planning, Public Speaking

Education
Barnard College   2013 — 2016
Bachelor of Arts (B.A.), English with a concentration in Film

Colby College   2012 — 2013

Experience
EY  September 2015 - Present
Baruch College  October 2014 - May 2015
Better Business Bureau   June 2014 - August 2014
Internal Revenue Service  February 2013 - April 2013
Longwin Foods Co. Ltd   January 2010 - November 2012
Industrial and Commercial Bank of China  June 2008 - August 2008

Skills
Accounting, Adaptability, Microsoft Office, Teamwork, Analytics, Logical Thinker, Tax Preparation, Accounts Payable, General Ledger, Microsoft Excel, Financial Statements, Financial Accounting, Team-oriented, Multi Tasking, Accounts Receivable, Keen Listener, Flexibility, QuickBooks, Journal Entries, Problem Solving, Organizational..., Active Learning, Microsoft Word, Mac, Mandarin, Interpretation, Entrepreneurship, Interpersonal Skill, Bookkeeping, Research, Business Strategy, Financial Analysis, Corporate Finance, Finance, Corporate Tax, Income Tax, Big-picture Thinker, Personalities, Financial Reporting, PowerPoint, Auditing, Tax, Management

Education
City University of New York-Baruch College
Master of Science (MS), Accounting, Expected

Lancaster University
Bachelor of Science (BSc), Accounting and Finance

Experience
Better Business Bureau   August 2014 - August 2015
Fluor Canada  January 2011 - March 2014
Artikos, E-Commerce Solutions   January 2008 - October 2010
Portillo Hotel & Ski Resort   December 2005 - January 2008
Scotiabank  March 2003 - December 2005
CCAB, A Division of BPA Worldwide   July 1998 - November 2002

Skills
Budgets, Strategic Planning, Management, Financial Analysis, Event Management, Marketing, New Business Development, Analysis, Team Building, Account Management, Business Strategy, Project Planning, Product Development, Team Leadership, Change Management, Forecasting, Negotiation, Contract Management, Microsoft Excel, Risk Management, Business Analysis

Education
Boston University - School of Management   1992 — 1996
Bachelor of Science in Business Administration, Marketing and Finance

Experience
Virtual Sales Assistance   June 2003 - Present
Schooling Horses   June 2009 - April 2012
Better Business Bureau   August 2001 - May 2003
DENSO Wireless  June 1999 - May 2001

Skills
Listing Marketing..., Website Management, Social Media Marketing, Online Advertising, Real Estate, Newsletters, Web Design, Non-profits, Email Marketing, Social Networking, Webmaster Services, Online Marketing, Marketing, Small Business, Management, Fundraising, Trade Shows, Digital Marketing, Selling, Event Management, Marketing Strategy, Training, Entrepreneurship, Sales, Public Relations, Public Speaking, Advertising, Social Media, Marketing Communications, PowerPoint, Event Planning, Copywriting, Sellers, Customer Service, Web Content Management, Leadership, Facebook, Blogging, WordPress, Nonprofits, Coaching, Editing, Time Management

Education
California State University San Marcos   2004 — 2006
Certificate, Web Design and Graphic Arts

San Diego State University-California State University   1986 — 1992
Psychology, Psychology

Experience
Cindy' s Attic   December 2011 - Present
Hilton Grand Vacations  October 2008 - Present
Hilton Grand Vacations  October 2008 - Present
Westgate Resorts  September 2008 - October 2008
Excalibur Films   January 2008 - April 2008
Fidelity National Credit   November 2004 - November 2007
Fidelity National Credit Service   November 2004 - November 2007
Better Business Bureau   October 2003 - September 2004
Disneyland  July 2001 - October 2003
Quest Software  February 2000 - July 2001

Skills
Customer Service

Education
Buena Park High School   1978 — 1981
High School Diploma

Mirae i Computer Academy

Experience
Better Business Bureau   June 2012 - Present

Education
Austin Community College   2012 — 2014

Experience
Your Scoping Solution, LLC   September 2001 - Present
Ballet Magnificat   August 1998 - May 2003
Better Business Bureau   January 1991 - August 1995

Skills
Computer Maintenance, Team Management, Team Leadership, Court Reporting, LiveNote, Depositions, Arbitration, Hearings, Testimony, Medical Malpractice, Litigation Support, Transcription, Daily Copy, Patent Litigation, Trials, Courts, Team Building, Personal Injury, Legal Assistance, Transcripts, Litigation, Jury Trials, Product Liability, Conference Rooms, Wrongful Death, Wordperfect, Family Law, Personal Injury..., Class Actions, Automobile Accidents, Criminal Law, Legal Documents, Mediation, Civil Litigation, Bankruptcy, Expert Witness, Commercial Litigation, Intellectual Property, Appeals

Education
The Chicago School of Professional Psychology   2012 — 2015
certificate, Industrial and Organizational Psychology

Argosy University Atlanta   2009 — 2011
Bachelor, Psychology

Argosy University Phoenix   2009 — 2011
Bachelors, Psychology

Experience
XETV-Bay City Television   June 2010 - Present
Better Business Bureau of San Diego, Orange and Imperial Counties   June 2014 - Present
San Diego State University College of Extended Studies  January 2000 - Present
Better Business Bureau   June 2012 - June 2014
Better Business Bureau of San Diego and Imperial Counties   2006 - 2012
Bay City Television. XETV   1978 - 2009
Fox Sales Advisory Committee   1992 - 1996
KSDO Radio   1976 - 1978
KTAR KBBC Radio   1975 - 1976

Skills
Social Media, Social Media Marketing, Digital Media, Advertising, Television, Public Relations, Public Speaking, Marketing Strategy, Press Releases, Broadcast, Video, Copywriting, Integrated Marketing, Marketing, Sales, Radio, Media Relations, New Media, Blogging, Facebook, Editing, Sponsorship, Video Production, Strategic Communications, Media Planning, Event Planning, Digital Strategy, Brand Development, Digital Marketing, Email Marketing, Event Management, Publicity, Online Advertising, Online Marketing, Fundraising, Marketing Communications, Creative Direction, Social Networking, Entertainment, Newsletters, Corporate Communications, SEO, Media Buying

Education
Arizona State University   1971 — 1975
BS, Marketing

Munster High School

Experience
Visiting Nurse Service of New York  August 2013 - Present
Legends Hospitality, LLC   March 2009 - September 2014
Better Business Bureau   December 2011 - August 2013
Berkeley College  October 2010 - December 2011

Skills
Training & Development, Human Resources, Data Entry, Event Planning, Employee Orientations, PeopleSoft, SnagIt, Program Management, Customer Service, Retail, ImageNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, HRIS Database Management, Outlook, PowerPoint

Education
Berkeley College
Bachelor's Degree, Business Administration and Management, General

Berkeley College
Bachelors of Business Administration in Management, Business Administration and Management, General

Experience
Natixis CIB Americas  July 2015 - Present
Natixis North America  February 2014 - June 2015
AllianceBernstein  July 2013 - November 2013
GreenCrest Capital LLC  October 2012 - June 2013
Better Business Bureau   May 2012 - August 2012
Mass Electric Construction  June 2008 - January 2012
Mass Electric Construction  May 2007 - September 2007

Education
City University of New York-Baruch College - Zicklin School of Business   2011 — 2013
MBA, Finance and Investments, 3.7 / 4.0

Penn State University   2004 — 2008
Bachelor of Science, Mechanical Engineering, 3.0

Penn State University   2004 — 2008
Minor, Engineering Mechanics, 3.0

Experience
Better Business Bureau   November 2004 - Present
Louisville Metro Human Services   1996 - 2004
Louisville Metro Human Services   1982 - 1996
Louisville Metro Human Services   1976 - 1982
Louisville Metro Human Services   1973 - 1976

Skills
Public Speaking, Community Outreach, Non-profits, Fundraising, Volunteer Management, Program Development, Grant Writing, Board Development, Event Planning, Nonprofits, Policy, Leadership Development, Team Building, Philanthropy, Grants, Conflict Resolution, Program Management, Organizational..., Social Services, Coaching, Community Development, Workshop Facilitation, Program Evaluation, Government, Leadership, Training, System Administration, Non-profit..., Staff Development, Policy Analysis, Public Relations, Proposal Writing, Public Policy

Education
Bellarmine University
BA, Psychology

University of Louisville
Masters, Community Development

Experience
Law Offices of Anthony T. Ballato   1988 - Present
Massapequa Chamber Of Commerce   1997 - 2015
National Association of Consumer Advocates  2000 - 2014
Association of Certified Fraud Examiners (ACFE)   2011 - 2013
National Association of Consumer Advocates  2010 - 2012
Massapequa Water District   1999 - 2005
Better Business Bureau   2001 - 2002
Fletcher Dunne Sibell & Migatz   1991 - 1994
Fletcher Dunne Sibell & Migatz   1991 - 1994
Nassau - Suffolk Law Services  1987 - 1988

Skills
Elder Law, Professional Malpractice, Personal Injury, Trusts, Contract Negotiation, Torts, Family Law, Estate Planning, Wills, Small Business Law, Contract Writing, Legal Issues, Legal Advice, Divorce Planning, adoption, Custody, Child Support, Dissolution, Alimony, spousal support, Separation Agreements, eviction law, Fraud, Appeals, dog bites, pet law, Auto Accidents, Professional Negligence, Neglect, Commercial Litigation, Probate, Arbitration, Litigation, Employment Law, Divorce, Medical Malpractice, Nursing Home Negligence, Assault, Medicare, Medicaid, Prenuptial Agreements, Paternity, Domestic Violence, Consumer Law, Contract Review, Discrimination Law, Harassment, Guardianship, Wrongful Termination, Non-compete Agreements

Education
Touro College Jacob D. Fuchsberg Law Center
Juris Doctor, Law

Adelphi University
BBA, Business Administration

Adelphi University
Generalist Certificate, Paralegal Program

Experience
Better Business Bureau Foundation of Upstate NY Inc.   2007 - December 2011
Better Business Bureau   2000 - December 2011
Better Business Bureau Inc.   2003 - 2007

Skills
Grant Writing, Online Marketing, Advertising, Board Development, Marketing, Public Relations, Alternative Dispute..., Marketing Strategy, Nonprofits, Community Outreach, Volunteer Management, Management, Training, Fundraising, Mediation, Budgets, Conflict Resolution

Education
Bryant & Stratton College - Amherst   2011 — 2014
Bachelor's Degree, Business

Leadership Buffalo   2008 — 2008

Medaille College   1999 — 2001
BA, Business Admin

Erie Community College   1997 — 1999
AAS/CJ/Law, Criminal justice/Law option

Experience
Kopin Corporation  February 2009 - Present
Freelance  March 2011 - Present
Kopin Corporation  July 2009 - July 2010
Kopin Corporation  December 2005 - February 2009
Schepens Retina Associates Foundation   October 2004 - August 2005
Better Business Bureau   June 2003 - August 2004
University of Rhode Island  September 2000 - May 2004

Skills
Social Media, Marketing Communications, Media Relations, Project Management, Facebook, Public Relations, Strategic Planning, Marketing, Market Research, Research, Social Networking, Social Media Marketing, Press Releases, Internal Communications, Event Planning, Management, Strategic Communications, Corporate Communications, Business Development, Product Marketing

Education
Boston University   2004 — 2006
MS, Public Relations

University of Rhode Island   2000 — 2004
BA, Communication Studies and English

Experience
Business Consumer Alliance   March 2013 - Present
Better Business Bureau   March 2003 - March 2013
Better Business Bureau   March 2003 - March 2013
Better Business Bureau   March 2005 - July 2007

Skills
Consumer/Business..., Customer Service..., Data Entry, Phone Etiquette, Business Analysis, Dispute Resolution

Education
John W. North High School   1990 — 1994
Diploma

InterCoast Colleges-Riverside

Experience
The Draves Law Firm, PA   2008 - Present
Full Sail University  2006 - Present
Better Business Bureau   December 2008 - 2012
Trivedi & Associates, PL   2006 - 2008

Skills
Entertainment Law, Intellectual Property..., Digital Media, Publishing, Intellectual Property, Trademarks, Legal Writing, Copyright Law, Corporate Law, Music Industry, Entertainment, New Media, Licensing, Legal Research, Music Licensing, Mediation, Dispute Resolution, Contract Negotiation, Alternative Dispute..., Westlaw, Civil Litigation, Music Publishing, Appeals, Legal Assistance, Courts, Litigation, Trademark Infringement, Music, Cyberlaw, Privacy Law, Lexis, Entertainment Industry, Legal Issues, Trade Secrets, Contract Law, Business, Mergers & Acquisitions, Legal Opinions, Commercial Litigation, Consumer Law, A&R, Record Labels, Digital Distribution, Arbitration, International Law, IT law, Business Affairs

Education
Barry University - Dwayne O. Andreas School of Law   2002 — 2005
Juris Doctorate, Law

University College London, U. of London
College of Laws

Experience
Better Business Bureau   October 1995 - Present

Skills
Non-profits, Community Outreach, Nonprofits, Fundraising, Public Speaking, Leadership, Strategic Planning, Public Relations, Board Development, Media Relations, Volunteer Management, Social Media, Event Planning, Program Development, Community Development

Education
Averett University   1997 — 1999
MBA, Business

Sweet Briar College   1965 — 1969
B.A., Government

Experience
Fortune Bridge CO., Inc.   June 2013 - Present
GB International LLC   October 2011 - June 2013
Better Business Bureau   August 2011 - September 2011
Binghamton University  December 2010 - May 2011
Binghamton University  June 2010 - January 2011
Sodexo  January 2010 - December 2010
YING XIANG GE BOOK STORE 英厢阁   March 2008 - July 2009
Golla Oy   December 2008 - June 2009
RURAL TEACHERS FOUNDATION   January 2006 - April 2006
Grant Thornton LLP  January 2005 - March 2005

Skills
Microsoft Excel, PowerPoint, Process Improvement, Auditing, Access, Strategic Planning, Budgets, Accounting, Microsoft Office, General Ledger, Finance, Accounts Receivable, Account Reconciliation, Payroll, Analysis

Education
Binghamton University   2009 — 2011
Master Science, Accounting, 3.40

Beijing Union University
Bachelor of Business Administration (B.B.A.), Accounting

Experience
Kahuna  July 2015 - Present
DEG Digital  July 2014 - June 2015
Autodesk  July 2013 - December 2014
ExactTarget  May 2008 - July 2013
ExactTarget  May 2008 - April 2010
Better Business Bureau   April 2004 - May 2008
La Plaza Comunitaria   July 2005 - July 2006
Polaris Graphics   October 2003 - April 2004
Davidson Law Offices   April 2003 - October 2003

Skills
Marketing Communications, Public Relations, Marketing, Advertising, Training, Spanish, Nonprofits, Community Outreach, Project Management, Sales, Email Marketing, Salesforce.com, Social Media Marketing, Lead Generation, Digital Marketing, Marketing Strategy, Social Media, Online Marketing, Account Management, Online Advertising, CRM, Public Speaking, Strategy, SaaS, Strategic Partnerships, Social Networking, SEO, E-commerce, Web Analytics, SEM, Management, Mobile Marketing, Marketing Automation, ExactTarget, Direct Marketing

Education
Indiana University-Purdue University at Indianapolis   2005 — 2008
Translation & Interpretation Studies, Communications Studies, Spanish

Ball State University   1998 — 2002
Marketing, Advertising, Spanish

Experience
Revcord   October 2015 - Present
Revcord   July 2015 - Present
Magness Marketing Solutions   August 2015 - Present
Marriott Hotels  November 2013 - April 2015
Wealth Solutions, Inc.   April 2013 - November 2013
Nationwide Insurance - Howe Insurance Group   September 2012 - April 2013
Grandex Inc  February 2012 - May 2012
Better Business Bureau   September 2011 - October 2011
Better Business Bureau   August 2011 - September 2011

Skills
Public Relations, Event Management, Marketing Communications, Media Relations, Press Releases, Hospitality, Sales, Event Planning, Social Media Marketing, Corporate Communications, Advertising, Property & Casualty..., Umbrella Insurance, Commercial Insurance, General Insurance, Causal Analysis, Causal Inference, Marketing Strategy, Marketing Management, Marketing, Management, Customer Satisfaction, Hotels, Customer Service, Internal Communications, Strategic Communications, Strategic Planning, Front Office, InDesign, Editing, Hospitality Industry, PowerPoint, Microsoft Office, Social Media Measurement, Hotel Management, Hospitality Management, Team Leadership, Research, Photoshop, Copy Editing, Account Management, Social Media, Budgets, Facebook, Social Networking, Time Management, CRM, Online Marketing, Online Advertising, Email Marketing

Education
Texas Tech University   2009 — 2011
Bachelor of Arts, Public Relations, Business Foundations, Good

Austin Community College   2005 — 2009
Business Administration and Management, General

Round Rock High School

Experience
Better Business Bureau   July 2005 - Present
Speros Enterprises   1999 - 2005

Skills
Strategic Planning, Nonprofits, Budgets, Leadership, Small Business, Team Building, Executive Management, Finance, Employee Benefits, Accounting, Business Planning, Start-ups, Human Resources, Mergers, Training

Education
University of Phoenix   2006 — 2008
MBA, Business

Arizona State University West   2002 — 2004
BA, Political Science

Glendale Community College   1999 — 2002
Associates, General Studies

Experience
Better Business Bureau   2014 - Present
A.C.G.   2011 - 2013

Skills
Leadership, Project Management, Strategic Planning, Customer Service, Microsoft Office, Team Building, Training, Team Leadership, Process Improvement, Coaching, Leadership Development, Public Speaking, Nonprofits, Fundraising, Sales, Small Business, Budgets, New Business Development, Marketing

Education
Albany Technical College   2002 — 2004
Associate of Science (A.S.), Health and Wellness, General

Forest Hill High   1994 — 1998
Diploma, Physical Sciences

Experience
Passport Health  2015 - Present
Northsight Management  December 2014 - April 2015
Better Business Bureau   November 2013 - September 2014
Marketing ATG   November 2013 - November 2013
Montessori Academy  August 2010 - October 2013
Hilton village Scottsdale   May 2011 - November 2011
Fountain Hills Charter Schools   June 2010 - September 2011
primebar  May 2010 - December 2010

Skills
Microsoft Office, Microsoft Excel, Event Management, yoga pilates fusion, assistant training, Lesson Planning, Classroom Management, Classroom Assessment, Teaching, montessori philosophy, Early Childhood..., micro, Curriculum Development, Classroom, Educational Leadership, Dance Education, Leadership, Tap, Ballet, Lessons, Dance, Marketing, Training, Customer Service, Social Media, Sales, Strategic Planning, Social Media Marketing, CRM, New Business Development, Sales Management, Team Building

Education
Madonna University   1994 — 1996
BS Child Development, Early Chilhood Education

Arizona State University   1991 — 1992
Pre-med undeclared, dance, un-declared

Experience
HedgeServ  September 2015 - Present
Better Business Bureau   January 2015 - May 2015
Zilabs   September 2014 - December 2014
Citi  July 2011 - September 2011

Skills
Data Analysis, Microsoft Excel, Teamwork, Data Modeling, Financial Analysis, Public Speaking, Time Management, Hedge Funds, Fund Accounting

Education
Pace University - Lubin School of Business   2012 — 2015
Master of Business Administration (MBA), Finance and Financial Management Services, 3.89

Soochow University (CN)   2008 — 2012
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law

California State University-Long Beach   2010 — 2010
Certificte, Communication and Media Studies, GPA:4.0

Experience
UTC Aerospace Systems  June 2015 - Present
Sandra Day O’Connor College of Law  August 2014 - December 2014
Arizona State University College of Public Programs   March 2014 - August 2014
Toyota Financial Services  June 2013 - August 2013
Better Business Bureau   June 2012 - July 2012

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Prezi

Education
Arizona State University, W. P. Carey School of Business   2012 — 2016
Bachelor's Degree, Supply Chain Management & Business(Legal Studies), Junior

Harvard Business School   2015 — 2015
Certificate, HBS Summer Venture in Management Program Participant

HBX Harvard Business School   2015 — 2015
Core: Credential of Readiness

South Mountain Community College   2008 — 2012
Associate of Arts and Sciences (A.A.S.)

AAEC South Mountain High School   2008 — 2012
High School Diploma

Experience
MediaPost  October 2014 - Present
Russian American Chamber of Commerce in the USA  February 2013 - April 2013
Better Business Bureau   April 2012 - July 2012
Mexican American Students Alliance / Mexican Educational Foundation of New York Inc.   July 2010 - March 2012
UNICEF Campus Initiative Group, Baruch College, CUNY   September 2010 - May 2011
UN Cares Programme by United Nations Population Fund (UNFPA)   August 2009 - January 2010
IIMSAM-United Nations   January 2009 - July 2009
Committee on Youth, Administration of Volgograd Region, Russia   October 2006 - June 2007

Skills
Google Analytics..., Google Analytics, International..., Research, Program Evaluation, Non-profits, International..., Fundraising, Social Media, Writing, Creative Writing, Event Planning, Nonprofits, International Relations, Digital Marketing, Public Relations

Education
Baruch College, City University of New York (CUNY)   2014 — 2015
Certificate, Marketing

City University of New York-Baruch College   2009 — 2011
MPA, Public Administration

Center for Languages and Communication   2005 — 2008
Diploma in Additional Higher Education, Translator/Interpreter in the Field of Professional Communications

Volgograd Academy of Public Administration   2003 — 2008
Bachelor, Public Administration, Specialization: PR

Experience
Cardno  2015 - Present
Better Business Bureau   February 2015 - May 2015
Step by Step, LLC   2013 - 2013
Cal Western Reconveyance   August 2009 - August 2010
Medco Health Solutions Inc  March 2007 - August 2008

Skills
Employee Training, Project Planning, Project Management, Business Coaching, Database Administration, HRIS Database Management, New Hire Orientations, Employee Relations, Employee Management, HR Strategy, HR Reports, Online Communications, Classroom Instruction, Human Resources, Coaching, Strategic Planning, Performance Management, Training, Change Management, Management, Leadership, Recruiting, Process Improvement, Customer Service, Microsoft Excel, Team Building, Healthcare, Cross-functional Team...

Education
Amberton University   2013 — 2014
Master's Degree, Human Relations and Business

University of South Florida
Bachelors of Arts

Hillsborough Community College
Associate of Arts Degree

Experience
Noll & Tam Architects  April 2015 - Present
Five Star Video   March 2015 - June 2015
Dollar Tree Stores  May 2006 - December 2008
Key Resources Inc  March 2000 - August 2005
Better Business Bureau   November 1999 - September 2000
Office Max  January 1998 - August 1999
Landmark Theatres  June 1993 - September 1995

Skills
Customer Service, Invoicing, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Teamwork, Data Entry, Outlook, Telephone Skills, Sales, Administration, Community Outreach, Public Speaking, Nonprofits, Event Planning, Research, Management, Training, Social Media, Team Building, Strategic Planning, Social Networking, Blogging, Time Management, Communication

Education
San Francisco State University   2012 — 2014
Bachelor's Degree, English Language and Literature, General, 3,8 GPA

Berkeley City College   2010 — 2012
Associate of Arts (AA), English Language and Literature, General

Berkeley City College   2010 — 2012
A.A; A.A;A.A, English; Humanities, Liberal Arts, 3.9

Experience
Better Business Bureau   August 2014 - Present
Ascend One  August 2012 - June 2014
Super Media  March 2011 - August 2012
Protocall Communications Inc.   July 2000 - January 2012
Marketing Werks / Verizon   October 2009 - January 2011
MCI Corporation  January 1993 - July 2000

Skills
Sales Management, Sales, Call Centers, Management, Customer Service, Sales Process, Selling, Leadership, Team Building, Account Management, Direct Sales, Credit, Customer Retention, Consultative Sales..., New Business Development, Business Development, Marketing, Cold Calling, Salesforce.com, Business Analysis, Training, Advertising, CRM, Interviews, Strategy, Sales Operations, Lead Generation, Google Adwords, Strategic Partnerships, Strategic Planning, Team Leadership, Coaching, Customer Satisfaction, Negotiation, Marketing Strategy, Social Networking, Social Media, Solution Selling, Consulting, Budgets, Business Planning, B2B, Vendor Management, Public Speaking, Leadership Development, Social Media Marketing, Relationship Building

Education
Colorado Technical University   2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 3.85 GPA

Anthem College-Phoenix   2009 — 2013
Bachelor of Science (BSc), Business Administration and Management, General, 3.42 GPA

Archbishop Keough High School
High School Diploma, general college prep

Experience
Curata  June 2015 - Present
Invest in Others Charitable Foundation   September 2014 - May 2015
Northeast Asset Management Services LLC (NEAMS)   June 2014 - September 2014
Better Business Bureau   January 2010 - March 2013

Skills
Marketing Strategy, Microsoft Office, Customer Service, Digital Marketing, Interactive Advertising, SEO, Marketing, Advertising, Public Relations, Outlook, Management, SAP

Education
Bentley University   2012 — 2016
Bachelor of Science (B.S.), Marketing, Junior

Assabet Valley Regional Technical School   2008 — 2012
Business Technology

Experience
BBB serving San Diego, Orange & Imperial Counties   November 2012 - Present
Better Business Bureau   January 2011 - November 2012
Downtown YMCA  August 2010 - December 2010
Housing & Business Services   September 2007 - March 2010
DiscoverSD.com  June 2009 - August 2009
Mustang Daily Newspaper  September 2008 - June 2009

Skills
Press Releases, Newsletters, Media Relations, Blogging, Public Relations, Social Media, Social Media Marketing, Advertising, Marketing, Fundraising, Event Planning, Marketing Communications, Interviews, Facebook, Public Speaking, Social Networking, Email Marketing, SEO, Copywriting, Strategic Communications, Editing, Marketing Strategy, Management, Journalism, Research, Non-profits, Community Outreach, Corporate Communications, Creative Writing, Online Marketing, Nonprofits, Online Advertising, Editorial, CRM, Television, Radio, Customer Service, Sponsorship, Digital Marketing, Web Content, New Media, Product Development

Education
San Diego State University-California State University   2013 — 2016
Master of Business Administration (M.B.A.), Marketing

California Polytechnic State University-San Luis Obispo   2006 — 2010
B.A., English

Experience
Ocwen Loan Servicing  October 2011 - Present
Hyman's Fine Dining   January 2010 - Present
Univita  July 2010 - October 2011
Best Buy  June 2005 - August 2010
Better Business Bureau   January 2009 - May 2009
Edventure Partners/ FBI   January 2008 - May 2008
Through Temp AGENCY   August 2004 - December 2004
Express Personnel Services/National City Mortgaging   June 2004 - December 2004
Miami University  January 2004 - May 2004

Education
Alabama Agricultural and Mechanical University   2005 — 2009
Bachelor of Science, Business Marketing

Wayne High School
Diploma

American InterContinental University
Master of Business Administration, 2011

Experience
The Wrestling Summit   January 2015 - Present
Pro Wrestling Powerhouse   May 2012 - Present
Wrestling Wrealm   May 2011 - Present
BWaters Productions   January 2009 - Present
ESPN  September 2013 - August 2015
Morgan State University Urban News Project   March 2013 - June 2013
Better Business Bureau   February 2013 - April 2013
Best Buy  September 2008 - February 2013
Real Championship Wrestling   July 2012 - January 2013
NABJ Short Course   2013 - 2013

Skills
Adobe Premiere,, Adobe Photoshop, Adobe Illustrator, Final Cut Pro, Adobe Audition, Video Production, Videography, Video Editing, HD Video, Wrestling, On-air Announcing, Hosting, Creative Writing, Newspaper, News Writing, Photography, Digital Photography, Photoshop, Premiere, Facebook, Facebook Fan Page..., Still Photography, Multimedia, Multi Tasking, Sports, Web Video, Meeting Planning, Social Media, Twitter, Instagram, Broadcast, Journalism, Storytelling, Illustrator, Television, Media Production, Camera, Producing, Blogging, Directing, Editing, Newspapers, Radio, YouTube, Camera Operating, Digital Media, Film, Final Cut Studio, New Media, Post Production

Education
Morgan State University   2010 — 2013
Bachelor of Arts (BA), Broadcast and Integrated Media

Baltimore City Community College   2004 — 2007
Associate of Arts (A.A.), General Studies

Baltimore City College High School   2000 — 2004
Associate of Arts (A.A.), College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
DBbuilder  August 2011 - Present
Premera Blue Cross  June 2011 - Present
Premera Blue Cross  July 2008 - June 2011
Premera Blue Cross  February 2007 - July 2008
Better Business Bureau   August 2005 - June 2007
Eastern Washington University  January 2004 - May 2005

Skills
Customer Relations, Healthcare IT, Health Insurance, Business Intelligence, Testing, Software Quality..., Data Analysis, Planning, Team Leadership, Creative Direction, Netezza, SQL Server, SSIS, SQL, Excel, MIS, Data Warehousing, Data Mining, Data Quality, Data Visualization, Microsoft Excel, Technology Enhancements, Process Improvement, Innovation, Microsoft SQL Server, Agile Methodologies, Visio, SharePoint, Business Analysis, Scrum, Software Documentation, Integration, Project Planning, Analysis, Access, T-SQL, Enterprise Software, Technical Support, Troubleshooting, Quality Center, Cognos, Databases, SSRS

Education
University of Washington   2012 — 2013
Certificates in Business Intelligence: Building the Data Warehouse, Business Intelligence

University of Washington   2011 — 2012
Certificate in SQL Server Specialist, SQL Server Essentials: Concepts and Tools

Bellevue College   2011 — 2011
Continuing Education, Software Testing in Practice

University of Washington   2010 — 2010
Programming Concepts in C# for Testers

Eastern Washington University   2000 — 2007
BA, Management Information Systems and Human Resources Management

Peninsula Community College   1997 — 2000
AA and Certificate, Associates of Arts and Massage Therapy

Experience
Solar Negotiators   December 2014 - Present
Sunrun  August 2014 - December 2014
Better Business Bureau   November 2013 - August 2014
GRID Alternatives  September 2012 - September 2013
E.D.G.E. Ropes Course   January 2009 - August 2012
SMG Worldwide Entertainment & Convention Venue Management  January 2012 - May 2012
California State Unveristy, Fresno   August 2009 - September 2010

Skills
Community Outreach, Nonprofits, Public Speaking, Solar PV, Energy Efficiency, Salesforce.com, Leadership, Bilingual-English/Spanis..., Volunteer Management, Volunteer Training, Training, Public Relations, Online Marketing, Events Coordination, Community Organizing, Website management, Database Management, Online Research, Volunteer Recruiting, Fundraising, Leadership Development

Education
California State University, Fresno   2007 — 2012
Business Administration with an emphasis in management

California State University, Fresno
Minor in Health and Human Services in the Recreation Administration department

Experience
Judge Evaluation Services, LLC   August 2012 - Present
Better Business Bureau   September 2001 - August 2012

Skills
Non-profits, Community Outreach, Fundraising, Conflict Resolution, Public Relations, Leadership, Public Speaking, Event Planning, Branding & Identity, Team Leadership, Microsoft Publisher, Proofreading, Newsletters, Nonprofits, Grant Writing, Social Networking, Program Management, Leadership Development, Small Business, Management, Training, Press Releases, Media Relations, Recruiting, Marketing Communications, Time Management, Volunteer Management, Teaching, Grants, Event Management, Sales, Marketing, Program Development, Community Development, Social Media, Philanthropy, Research, New Business Development, Non-profit..., Board Development, Social Media Marketing

Education
University of Missouri-Saint Louis   2002 — 2005
General Studies, Management, Communications, and Public Policy Administration

Saint John Vianney College Seminary   1991 — 1995

Experience
Legislative Budget Board  June 2013 - Present
Texas House of Representatives  February 2013 - June 2013
Better Business Bureau   September 2011 - October 2012

Skills
Public Policy, Research, Conflict Resolution, Mediation, Public Speaking

Education
The University of Texas School of Law   2006 — 2009
J.D., Law

Abilene Christian University   2008 — 2010
M.A., Conflict Resolution and Reconciliation

Abilene Christian University   2002 — 2006
B.A., Political Science

Experience
Better Business Bureau   November 2014 - Present
Better Business Bureau of Middle Tennessee   December 2012 - Present
Daymar Colleges Group  February 2010 - July 2012
Daymar Institute  August 2008 - February 2010
Draughons Junior College  February 2006 - August 2008
Draughons Junior College  June 2005 - February 2006

Skills
Higher Education, Marketing Management, CampusVue, Event Management, College Recruiting, Admissions, Coaching, Recruitment Advertising, Staff Development, Sales Operations, Visual Merchandising, Fine Art Photography, Return on Investment, Web Content, Creative Strategy, Retail Sales, Sales Management, Interviews, Networking, Leadership, Operating Budgets, Marketing, Marketing Strategy, Team Building, Project Planning, Event Planning, Customer Experience, Non-profits, Fundraising, Operations Management, Nonprofits, Public Relations, Time Management, Customer Service, Retaining Customers, Recruiting, Social Networking, Budgets, Leadership Development, Public Speaking, Training, Program Development, Community Outreach, Management, Social Media, Advertising

Education
Austin Peay State University
Bachelor of Science (B.S.), Art and Marketing

Experience
Taaga Dump Truck Trading   October 2008 - Present
Mackenzie & Associates Broker and Lending Exec   April 2008 - Present
Better Business Bureau   2009 - 2009
John L Scott Real Estate  April 2007 - March 2008

Education
Ashford University   2006 — 2008
BA, Business Administration

Strome College of Business   2001 — 2005
BA

Experience
20th Television  September 2013 - Present
Discovery Communications  March 2012 - September 2013
Double Verify   December 2011 - March 2012
MTV Networks  June 2011 - August 2011
Terry Hines & Associates  February 2011 - April 2011
MTV Networks - Nickelodeon  September 2010 - December 2010
Verizon  June 2010 - August 2010
Better Business Bureau   November 2009 - June 2010
Fox 5 (WNYW-TV New York)   June 2006 - August 2006

Skills
Ad Sales, Salesforce.com, Public Relations, Advertising, Competitive Analysis, Sales, Marketing, Advertising Sales, Press Releases, Broadcast, Marketing Strategy, Television, Google Analytics, Digital Marketing, Online Advertising, Social Media, Media Planning, Management, Social Media Marketing, Integrated Marketing, Business Development, Digital Media

Education
City University of New York-Baruch College - Zicklin School of Business   2007 — 2011
BBA, Marketing Management

Experience
Better Business Bureau   March 2008 - January 2009
Rose's Automotive   July 2006 - March 2008
Sterling Collision Centers  February 2000 - August 2005
HMV  1991 - 1996

Skills
Sales, Data Mining, Customer Service, Data Analysis, Microsoft SQL Server, SSRS

Education
Clark University

Brandeis University   1979 — 1983
BA

Newton North High School   1976 — 1979

Experience
Better BUsiness Bureau   1997 - Present

Education
Abilene Christian University   1982 — 1984

Experience
Farmers Insurance, Dalati's Insurance Agency Inc.   June 2008 - Present
Molina Healthcare  June 2014 - February 2015
Better Business Bureau   July 2010 - August 2012
AAA  December 2004 - April 2008

Skills
Languages, Commercial Insurance, Property & Casualty..., Insurance sales, Credit Analysis, Insurance, Banking, Risk Management, Surplus Lines, Commercial, Customer Retention, Insurance Law, Umbrella Insurance, senior insurance..., Workers Compensation, Cross Selling, Business Development, Building Customer..., Customer Satisfaction, Legal Liability, Personal Lines Auto, Homeowners, Networking, Insurance Regulatory, Public Relations, Inspection, Computers, Claims, Health Insurance, Professional Liability, Sales Management, Sales Operations, Team Building, Business Analysis, Call Centers, Cold Calling Experience, collected insurance..., Teamwork, Home Inspections, general libility..., Liquor Liability..., special risk insurance, People Skills, Exceptional People..., People-oriented, Creative Problem Solving, Underwriting

Education
California State University-Fullerton   1997 — 2002
Bachelor's of Arts in Business Administration, Management Information Systems, General, 2.91

Experience
REAL School Gardens  July 2013 - Present
The Washington Russian Language Meetup Group   August 2008 - Present
The Global Language Network  June 2012 - February 2013
The Global Language Network  May 2011 - June 2012
Union Privilege  August 2010 - May 2011
Union Privilege  September 2007 - June 2010
American Councils for International Education  2007 - 2007
Better Business Bureau   November 2004 - April 2006
Myers Research Institute   2003 - 2004

Skills
Russian, Customer Service, Project Management, Organizational..., Computer Proficiency, Microsoft Excel, Writing, Communication, Analysis, Program Management, Leadership, Team Leadership, Management, Facebook, Project Planning, Training, Copy Editing, Marketing, Blogging, Nonprofits, Research, Editing, International Relations, Public Speaking

Education
Middlebury College   2006 — 2006
Russian Language

Kent State University   1998 — 2004
B.S., Russian Translation

Volgograd State University   2003 — 2003
Russian Language

Experience
Chico News &   September 2010 - Present
Better Business Bureau   September 2003 - Present

Education
California State University-Chico

Experience
Better Business Bureau   February 2013 - Present
DeVry University  February 2010 - November 2011
ANGEL CARE ASSISTED LIVING   October 2008 - July 2009
Ascend Therapeutics  September 2007 - June 2008
Stiefel Laboratories, Inc.   April 1989 - October 2006
PLASTIC SURGERY CENTER  May 2003 - October 2005
Stiefel Laboratories, Inc.   April 1994 - April 1999
Nancy L. Tuggle   August 1980 - April 1989

Skills
Sales Process, Sales Presentations, Sales, Salesforce.com, Cold Calling, Marketing Strategy, Product Marketing, Training, Instructor-led Training, Sales Operations, Marketing, Healthcare, Selling, Team Building

Education
Auburn University
Bachelor of Science, Special Education

Minor High School
College Prep

Experience
Better Business Bureau   August 2013 - Present
RAS  January 2000 - Present

Education
ATI Technical Training Center   2007 — 2008
Massage Thearpy

Keller High   1993 — 1997
diploma

Experience
Texas Department of Aging and Disability Services  July 2015 - Present
Dallas CASA  April 2015 - Present
ReSync Dispute Resolution Services LLC   August 2012 - Present
U.S. Equal Employment Opportunity Commission   April 2014 - Present
Texas State Office of Administrative Hearings  February 2015 - Present
Texas A&M University  January 2015 - Present
Better Business Bureau   November 2014 - Present
Dallas County Courts   June 2013 - Present
Dallas County Dispute Resolution Center   February 2013 - Present
Stratovare LLC   March 1998 - Present

Skills
Mediation, Nonprofits, Conflict Resolution, Government, Public Speaking, Team Building, Negotiation, Alternative Dispute..., Leadership Development, Workshop Facilitation, Conflict Management, Strategic Planning, Event Planning, Leadership, Dispute Resolution, Customer Service, Coaching, Policy, Fundraising, Management Consulting, Training, Small Business, Contract Negotiation, Entrepreneurship, Organizational..., Program Management, Executive Management, Project Management, Executive Coaching, Teaching, Customer Satisfaction, Public Relations, Community Outreach, Start-ups, Non-profits, Business Analysis, Business Strategy, New Business Development, Business Development, Business Intelligence, Business Process..., Business Planning, Business Process, Employee Training, Compliance, Civil Litigation, Customer Acquisition, Curriculum Design, Customer Experience, Special Education

Education
Taft Law School   2014 — 2017
Juris Doctorate, Civil Rights

Abilene Christian University   2013 — 2014
Graduate Certificate in ADR, Dispute Resolution

El Centro College   2013 — 2013
Certificate of Completion in Child Protection Service Mediation, Dispute Resolution

Mediation World LLC   2013 — 2013
Certificate of Completion, EEOC Mediation

Southern Methodist University   2013 — 2013
Certificate of Completion, Conflict Management Coaching - Cinergy Model

Southern Methodist University   2012 — 2013
Advanced Graduate Certificate in Dispute Resolution, Dispute Resolution, Masters

Dallas Bar Association and AIM   2012 — 2012
Certificate of Completion, Advanced Mediation

Southern Methodist University   2012 — 2012
Mediation and Dispute Resolution, Dispute Resolution

Southern Methodist University   2012 — 2012
Certificate of Completion, Domestic Relations Dispute Resolutions

Texas A&M University   2011 — 2012
MS Certificate, Certificate in Homeland Security

Experience
Employbridge  October 2013 - Present
Better Business Bureau   April 2010 - August 2013
Dallas Area Rapid Transit  May 2000 - September 2009

Skills
Public Relations, Event Planning, Social Media

Education
Columbia Southern University   2013 — 2015
Bachelor's degree, Human Resources Management and Services

Ashford University   2010 — 2013
B.A., Human Resource Management

Lincoln High School   1994 — 1998

Experience
Center for Family Life/SCO Family of Services   July 2013 - Present
Morris Heights Health Center  September 2012 - June 2013
Neighborhood SHOPP's Casa Boricua Senior Center   September 2011 - May 2012
CUNY-Borough of Manhattan Community College  March 2011 - January 2012
Aaron School  September 2007 - March 2009
MetSchools, Inc.   November 2004 - August 2007
Better Business Bureau   December 2002 - March 2003

Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Publisher, Outlook, HR Calendar, NetTime, QuickBooks-Accounts..., Lotus Notes

Education
Silberman School of Social Work at Hunter College   2011 — 2013
Masters of Social Work (M.S.W.), Social Work

City University of New York-Baruch College - Zicklin School of Business   2003 — 2010
Bachelor of Business Administration (B.B.A.), Major: Operations Management --Minor: Psychology

Laguardia Community College   2001 — 2003
Associate of Science (A.S.), Business Administration and Management, General

South Bronx High School   2000 — 2001
High School Diploma

Colegio Inmaculada Concepción   1985 — 2000
Primary, Middle, and High School until 11th grade

Experience
Better Business Bureau   July 2009 - July 2011
The Home Depot  November 2008 - March 2009
Pepperidge Farms  June 2005 - November 2008
Delta Air Lines, Inc  February 1987 - June 2005

Skills
MS Office Suite, Microsoft CRM, Negotiation, Consultative Selling, Customer Service, Microsoft Office, Man Power Planning..., Sales, Team Building, Leadership, Public Speaking, Performance Management

Education
Georgia State University   1986 — 1987
Art Illustrations

Albany State University   1984 — 1986
Art Illustrations

Columbia Southern University
Finance, General

Experience
Pearsall Law Firm, PLLC   January 2000 - Present
Better Business Bureau   January 2000 - Present

Skills
Mediation, Family Law, Adoption, CPS Adoptions and..., Divorce, Child Custody, Child Support, Visitation Rights, Termination of Parental..., Prenuptial Agreements, Wills, Litigation, Criminal Law, Criminal Defense, Guardianship, Trial Practice, Courts, Elder Law, Civil Litigation, Alternative Dispute..., Property Law, Legal Issues, Personal Injury, Arbitration, Automobile Accidents, Trusts, Torts, Business Litigation, Legal Assistance

Education
Boston University School of Law   1996 — 1999
J.D., Law

Experience
Better Business Bureau   August 2015 - Present
Cost Plus World Market  April 2013 - Present
MAAG   July 2013 - August 2015
Home Instead Senior Care  May 2012 - August 2012
Kmart Corporation  June 2009 - July 2012
Toys R Us  September 2008 - September 2011

Skills
Customer Service, Administrative..., Data Entry, Creative Direction, Fast Paced Environment, Great Personality, Friendly Personality, Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Home Care, Social Media Marketing, Project Planning, Mortgage Underwriting

Education
Ashford University   2013 — 2014
Master of Arts (M.A.), Organizational Management and Human Resource

Metropolitan State College of Denver   2006 — 2012
Bachelor of Science (BS), Healthcare Management and Psychology

Arvada High School   2002 — 2006
High school diploma, General

Experience
Better Business Bureau   2014 - Present
Manpower  June 2010 - April 2014
State Farm Insurance  2012 - 2012
Realor   September 2000 - October 2007

Skills
Insurance, Health Insurance, Life Insurance, Customer Service, Long-term Care, Microsoft Excel, Universal Life, Microsoft Word, Sales, Retirement Planning, Microsoft Office, Medicare, Term Life Insurance, General Insurance, PowerPoint, Public Speaking, Real Estate, Social Media, Outlook, Customer Satisfaction, Strategic Planning, Coaching, Leadership, Team Building, Marketing, Recruiting, Sellers, Human Resources, Filing, Employee Relations, Sales Management, Contract Negotiation, Training

Education
Baker College of Muskegon   2005 — 2015
Bachelor's degree, Human Services, General

Baker College of Muskegon   2005 — 2010
Associate of Science (A.S.), Human Services, General

Chic university of cosmostology   1988 — 1989
licensed, Instructor

Experience
Better Business Bureau   June 2014 - August 2014
MICA Project   August 2013 - September 2013

Education
Washington University in St. Louis   2012 — 2015

South Central University for Nationalities   2008 — 2012
Bachelor's Degree, Law