Birch Telecom
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Birch Telecom Employees
Applied Industrial Technologies April 2014 - July 2014
Tidbits of Baldwin County December 2012 - June 2013
Savings Monthly Magazine March 2012 - July 2012
American Classifieds 2004 - October 2011
Atlanta Parent Magazine March 2008 - November 2008
Birch Telecom August 2001 - May 2003
Skills
B2B, Advertising, Account Management, Sales, Cold Calling, Customer Service, Selling, Sales Process, Negotiation, Microsoft Office, New Business Development, Online Advertising, Sales Operations, CRM, Microsoft Excel, PowerPoint, Strategic Planning, Advertising Sales, Email Marketing, Direct Sales, Business Development, Customer Satisfaction, Direct Marketing, Media Sales, Deal Closure, Lead Generation, Media Planning, Facebook, National Accounts, Local Advertising, Trade Shows, Six Sigma, Cutting Tools, Fasteners, Inventory Control, Lean Tools, Construction Safety, Industrial Supplies, Product Demonstration, Supply Chain, Operational Efficiency, Plant Operations, Real Estate, Commercial Real Estate
Education
Mary G. Montgomery High School 1994 — 1998
Faulkner University
Occupational Performance Corporation February 2005 - Present
RD LLC June 1997 - Present
Richardson Petroleum LLC May 2005 - Present
Blue Beacon Int. October 2000 - November 2004
Birch Telecom May 1992 - September 2000
Education
Emporia State University 1990 — 1992
Bachelor of Business Administration (BBA) and Management
Hutchinson Community College 1988 — 1990
Associates of Science Degree
ADP April 2013 - Present
Alegent Creighton Health April 2013 - December 2014
Alegent Health March 2010 - April 2013
Gavilon Group, LLC February 2009 - February 2010
Circuit City April 2008 - March 2009
Circuit City May 2007 - April 2008
Circuit City September 2006 - May 2007
Sprint Nextel 2005 - 2006
Birch Telecom 2002 - 2005
Skills
Customer Service, HRIS, Access, PeopleSoft, Microsoft Word, SQL, Databases, Outlook, Recruiting, Project Management, Performance Management, Training, Enwisen, SharePoint, Human Resources, Talent Acquisition, Microsoft Publisher, Microsoft Visio, Employee Surveys, Customer Surveys, Process Improvement, Payroll, Visio, Management, Analysis, Program Management, Onboarding, Employee Benefits, Business Analysis, Software Documentation, Deferred Compensation, Personnel Management
Education
Emporia State University 2000 — 2005
Bachelor of Fine Arts, Business/Corporate Communications
Sprint January 2012 - Present
Sprint January 2009 - Present
Sprint December 2009 - December 2012
Sprint January 2007 - December 2009
Sprint January 2007 - November 2009
2005 - 2007 Sprint January 2007 - January 2009
2003 - 2007Sprint May 2003 - January 2007
2005 United Way Campaign October 2004 - December 2004
Sprint January 2001 - January 2003
Birch Telecom 1999 - 2000
Skills
Telecommunications, Vendor Management, Wireless, Program Management, Project Management, CDMA, Cross-functional Team..., Process Improvement, Software Project..., Agile Methodologies, SDLC, Management, Software Documentation, Leadership, PMP, Testing, Quality Assurance, Visio, Project Planning, Analysis, PMO, Six Sigma, Enterprise Software, Scrum
Education
Baker University 2009 — 2013
Bachelor of Arts (B.A.), Business Leadership - Concentration in IT, Cum Laude Graduate
Baker University
Consolidated Communications December 2007 - Present
Diversified Mortgage October 2002 - November 2007
Birch Telecom August 2000 - September 2002
Skills
Building High..., Sales Rep Training, Developing New Markets, Growing Teams, Growing Accounts, Growing Businesses
Education
Georgia State University 1986 — 1988
Psychology
University of West Georgia 1984 — 1986
Business Administration and Management, General
Kubicek Information Technologies April 2011 - Present
Spiceworks April 2011 - December 2012
Luebke Baker & Assoc, Inc. December 2003 - July 2011
LBA Enterprises, Inc. June 2004 - December 2008
Sprint February 2001 - April 2002
eScout, LLC October 2000 - February 2001
Birch Telecom September 1998 - October 2000
Triple I 1998 - 2000
Skills
Network Design, VoIP, Telecommunications, Network Security, SaaS, Firewalls, Cloud Computing, Servers, Vendor Relations, Computer Hardware, Supplier Management, Hardware as a Service, Virtualization, Disaster Recovery, Integration, System Administration, Start-ups, Management, Windows Server, Databases, Account Management, Network Administration, SQL, DNS, Active Directory, Windows 7, Project Planning, TCP/IP, DHCP, MySQL, Sourcing, Contract Management, Planning, Contract Negotiation, Inventory Management, Documentation, Power Protection, Perl, XenServer, Software Design, Group Policy, Shell Scripting, SDLC, Operating Systems, Spiceworks, Solaris, Software Development, Software Documentation, Project Management
Education
Friends University 1997 — 1999
BS, Computer Information Systems
Geaux Team 2014 - 2014
LSU August 2012 - December 2012
Verizon Wireless December 2010 - July 2011
AT&T August 2008 - September 2009
JP Morgan Chase August 2006 - November 2007
Brenda Winston, CPA November 2005 - December 2006
Birch Telecom July 2001 - June 2004
Skills
Direct Sales, Customer Retention, Telecommunications, Cold Calling, Sales, Wireless, Customer Service, Account Management, Sales Process, Sales Management, Solution Selling, Retail, Marketing, Marketing Strategy, Social Media Marketing, Digital Marketing..., Product Marketing, Tax Preparation, Tax Returns, Sports, Sports Coaching, Sports Photography, Sports Marketing, Sportswear, Banking, Commercial Banking, Branch Banking, Investment Banking, Works well with a team, Inventory Management, Highly motivated..., resolves customer issues, Social Media, Event Management, Leadership, Event Planning
Education
Louisiana State University 2011 — 2015
Sports Administration, Leadership
Baton Rouge Community College 2005 — 2011
Associate of General Studies, Liberal Arts, GPA 3.56
Evans
U.S. Bank September 2012 - Present
US Bank November 2008 - September 2012
Multi Service Aviation / US Bank September 2005 - October 2008
US Bank September 2005 - October 2008
Birch Telecom 2003 - 2005
Skills
Leadership, New Business Development, Relationship Management, Strategy, Analysis, Banking, Payments, Payment Systems, Product Development, Electronic Payments, Commercial Banking, Team Leadership, Payment Card Processing, Product Management, Process Improvement, Mobile Payments, Portfolio Management, Cards
Education
University of Missouri-Kansas City 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Metropolitan Community College-Blue River
Business Administration and Management, General
Smith & Loveless, Inc May 2006 - Present
Birch Telecom March 2005 - November 2005
Donnelly College October 1994 - December 1995
Defense Ministry of Colombia May 1987 - May 1991
Education
Friends University 2000 — 2001
Master, Management Information Systems
Friends University 1998 — 2000
BS, Computer Information Systems
M.E.I. Services, Inc. 1998 — 1998
•Certification: BS, Computer Information Systems
Johnson County Community College 1996 — 1997
Associate Degree in Drafting Technology
Politécnico Grancolombiano 1984 — 1988
Technologist in Computer Systems Administration
Baldwin America's January 2015 - Present
DST Systems March 2013 - January 2015
LMI Aerospace, Inc. September 2014 - October 2014
Bank Midwest March 2012 - August 2012
Birch Communications October 2011 - January 2012
Birch Telecom September 2011 - December 2011
AT&T July 1999 - July 2011
Skills
Routing Protocols, Windows Server, Network Administration, Telecommunications, VoIP, VMware, Switches, Routers, Networking, Active Directory, VPN
Education
Grandview High School 1990 — 1993
Computer Science and Information Systems of Information Technology
Longview Community College
Associate's degree, Computer Science
ProfitLink Telecom Expense Management April 2003 - Present
Birch Telecom May 2000 - June 2003
Frontier Communications August 1999 - May 2000
Comverse October 1997 - April 1999
Sprint August 1993 - October 1997
Baxter Healthcare August 1991 - June 1993
Longman Publishing March 1987 - September 1989
Skills
Telecommunications, Telecom Expense..., Mobile Device Management, Wireless, Cloud Computing, Entrepreneurship, Profit Maximization, German, P&L Responsibility, Contract Negotiations, Long Distance Running, Rugby, Motorcycling, Cello, Choral Singing, Soccer, Contract Negotiation, Sales, Business Development, Product Management, Enterprise Software, P&L Management, Strategic Planning, Strategic Partnerships, Go-to-market Strategy, Executive Management, Management, Start-ups, Sales Process, Unified Communications, Mobile Devices, Managed Services, Leadership, Strategy, Account Management, Direct Sales, Solution Selling, B2B, SaaS, Mobile Technology
Education
Northwestern University - Kellogg School of Management 1989 — 1991
MBA
Bates College 1982 — 1986
BA
University of Tübingen 1984 — 1985
University School, Hunting Valley, Ohio 1981 — 1982
High School Diploma
Optiv Inc February 2015 - Present
FishNet Security January 2014 - Present
Cerner Corporation November 2011 - January 2014
ThirdPartyTrust June 2012 - September 2012
H&R Block September 2006 - November 2011
LabOne / Quest Diagnostics 2005 - 2006
Birch Telecom 2000 - 2005
Skills
Risk Management, Compliance, Change Management, Security, Program Development
Education
University of Missouri-Kansas City 2008 — 2010
EMBA
DeVry University 2001 — 2005
BS, Network & Communications Management
Missouri State University 1992 — 1995
Finance
www.transformationenzymes.com July 2013 - Present
Birch Communications April 2008 - June 2011
Netstar Telecommunications April 2007 - 2008
GIV Solutions 2002 - 2007
Birch Telecom 1999 - 2002
Skills
Wellness, Nutrition, Holistic Health, Alternative and..., Enzyme Nutrition, Supplements, Stress Management, Wellness Coaching, Healing, Lifestyle, Sales Operations, Fitness, Direct Sales, Leadership, Account Management, New Business Development, Business Development, Solution Selling, Coaching, Public Speaking, Entrepreneurship, Sales, Training, Healthcare, Team Building, Management, Personal Development, Customer Service, Pain Management, Social Media Marketing, Social Media Outreach
Education
Institute for Integrative Nutrition 2012 — 2015
Certified Health Practitioner - Holistic Health Coach, integrating all the dietary theories, traditional philosophies with modern concepts, 4.0
Everglades University 2011 — 2014
Bachelor's Degree, Complementary & Alternative Medicine, 3.79 - Magna Cum Laude
Lamar University
Bachelor of Science (BS), Business/Computer Science
Polsinelli December 2014 - Present
Stoneridge Software August 2014 - November 2014
PSC Group, LLC May 2011 - August 2014
Epiq Systems January 2011 - May 2011
Bartlett Grain Co November 2010 - January 2011
Cerner September 2006 - November 2010
MegaForce April 2006 - August 2006
PSC Group, LLC February 2005 - April 2006
RiverPoint November 2004 - February 2005
Birch Telecom December 1998 - November 2004
Skills
Microsoft SQL Server, Databases, SSRS, Software Development, Oracle, SSIS, .NET, C#, ASP.NET, SQL, VB.NET, Database Administration, Business Intelligence, ETL, Visual Studio, SDLC, Visual Basic, PHP, Perl, Microsoft CRM, Microsoft Dynamics AX, ASP.NET MVC, SQL Server, Information Architecture, Entrepreneurial..., Database Development, X++, MorphX, Data Warehousing
Education
University of Illinois Springfield 2008 — 2010
MS
Baker University 1993 — 1995
MBA
University of Missouri-Kansas City 1990 — 1993
BS
JMBarbe Photography January 2013 - Present
Lifetouch Portrait Studios March 2013 - May 2013
Farmers Insurance March 2006 - November 2012
Romano's Macaroni Grill 2002 - 2004
Birch Telecom February 2000 - February 2002
Kanakuk Kamps 1992 - 1997
Skills
Photography, Customer Service, Event Photography, Portrait Photography, Customer Satisfaction, Social Media, Social Media Marketing, Photos, Customer Experience, Social Networking, Call Centers, Management, Sales, Digital Photography, Skin Care, Call Center, Insurance, Travel Photography, Sports Photography, Wedding Photography, Landscape Photography, Real Estate Photography, Microsoft Excel, Microsoft Office
Education
Baylor University 1992 — 1996
Business Administration
AT&T April 2011 - Present
XO Communications August 2010 - April 2011
Qwest Communications June 2007 - December 2009
Nuvox Communications June 2006 - June 2007
Birch Telecom June 2004 - March 2006
XO Communications October 2003 - May 2004
Shelter Properties June 2001 - July 2003
Skills
Sales Process, VoIP, CRM, Solution Selling, Co-location, Managed Services, Strategy, SIP Trunking, Cloud Computing, Direct Sales, Account Management, Sales, Hosted Services, Business Development, Telecommunications, Unified Communications
Education
Georgia Perimeter College 2000 — 2002
Business
Norfolk Iron and Metal Co. August 2005 - Present
Birch Telecom April 2000 - August 2005
Skills
Payroll, Employee Benefits, Interviews, Human Resources, Time Management, Team Leadership, Customer Service, Recruiting, Office Management, Performance Management, Employee Relations, Benefits Administration, FMLA, Call Centers, Onboarding, Team Building, Strategic Planning, Policy
Education
Emporia State University
BIS, Senior
American Express March 2006 - Present
Birch Telecom June 2004 - March 2006
Skills
New Business Development, Sales, Leadership, B2B, Cold Calling, Business Development, Salesforce.com, Sales Process, Management, Account Management, Marketing Strategy, CRM, Strategic Partnerships, Business Strategy, Strategic Planning, Lead Generation, Marketing, Strategy, Direct Sales, Forecasting, Solution Selling, Sales Presentations, Competitive Analysis, Business Planning, Relationship Management, Customer Retention, Customer Satisfaction, Selling, Building Relationships, Saleforce
Education
Auburn University 2000 — 2003
Bachelor of Science in Business Administration, Marketing
Jefferson State Community College 1998 — 2000
Hewitt Trussville High School 1995 — 1998
United States Department of Defense, NEC February 2001 - Present
HomeSmartz Mortgage May 2006 - September 2010
Birch Telecom May 1997 - May 2000
Skills
DIACAP, Vulnerability Management, Vulnerability Scanning, CompTIA A+ Certification, CompTIA Network+..., ITIL Certified, Change Management, Configuration Management, Incident Response, Security+ Certified..., Currently working on..., Windows 7, CompTIA, Microsoft Technologies, Vulnerability Assessment, Host Based Security..., Information Security, Leadership, Management, Networking, VoIP, Routers
Education
Emporia State University 1994 — 1999
Bachelor of Science (B.S.), Computer Information Systems
White City High School 1991 — 1994
Megatone Music February 2010 - Present
BlueCat Networks August 2010 - October 2011
Aventis Systems, Inc. 2009 - 2010
Cisco Systems April 2007 - July 2009
Clear Channel Radio August 2005 - April 2007
BellSouth Telecommunications March 2004 - July 2005
Marietta Fibernet February 2002 - March 2004
Birch Telecom 2000 - 2002
BellSouth Telecommunications 1997 - 2000
Tape Warehouse / Sound Investment June 1993 - November 1997
Skills
Business Development, Solution Selling, SaaS, Salesforce.com, Sales Operations, Account Management, Sales Management, Brand Management, Marketing, Direct Sales, Strategic Partnerships, Management, Telecommunications, New Business Development, Sales Process, Product Marketing, Leadership, Business Strategy
Education
Georgia State University - J. Mack Robinson College of Business 1990 — 1996
B.S., Marketing
Fayette County High School
HCTec Partners/Mission Health February 2015 - Present
Consort Institute January 2013 - Present
Medicat July 2014 - February 2015
Peachtree Hematology and Oncology Consultants January 2013 - July 2014
DIVURGENT/Moses Cone Health System October 2012 - November 2012
Wake Forest Baptist Health/Intellect Resorces September 2012 - October 2012
Dialtone Plus August 2006 - September 2012
Birch Telecom January 2003 - July 2006
Skills
Go-Live Support, GoLive, Team Leadership, Account Management, Direct Sales, New Business Development, IP, Security, Project Management, Network Security, Management, Data Center, Epic Systems
Education
Southern Polytechnic State University 2012 — 2012
AT_HIT, Healthcare Informatics
Georgia Perimeter College 1998 — 2000
School of Nursing, Registered Nursing/Registered Nurse
Baker High School
American Academy of Family Physicians May 2014 - Present
American Academy of Family Physicians April 2009 - April 2014
Friends University: Marriage and Family Therapy Graduate Program July 2008 - March 2009
Friends University January 2007 - July 2008
State Farm Insurance 2001 - 2003
Birch Telecom 1999 - 2001
Skills
Compliance, Standards Compliance, Adult Education, Training, Process Improvement, Higher Education, Project Management, Standards Development, Management, Staff Development, Public Speaking, Non-profits, Program Development, Leadership, Community Outreach, Microsoft Office, Health Education, Program Evaluation, Social Networking, Teaching, Public Health, Volunteer Management, Grants, Leadership Development, Microsoft Word
Education
University of Kansas 2012 — 2015
Master of Business Administration (MBA)
Park University 2008 — 2009
Masters of Education, Adult Education
University of Missouri-Kansas City 2003 — 2006
Bachelor of Arts, History, Communication Studies
Paola High School 1994 — 1998
State of Kansas February 2014 - Present
Friends University January 2012 - Present
State of Kansas January 2012 - February 2014
TFI Family Services May 2010 - January 2012
Berberich, Trahan & Co January 2006 - January 2010
Emporia State University August 2004 - December 2005
Agler & Gaeddert February 2005 - July 2005
Birch Telecom February 2004 - February 2005
Skills
Access, Accounting, Accounts Payable, Accounts Receivable, Auditing, Budgets, Financial Analysis, Financial Reporting, Financial Statements, Government, Journal Entries, Microsoft Excel, Nonprofits, Payroll, Tax, Tax Returns
Education
Emporia State University 2001 — 2005
B.S., Bachelors, Science and Business; Accounting
Emporia State University
MBA, Masters, Business Administration; Accounting
Ariel Media February 2012 - Present
Ericsson Inc August 2010 - October 2011
Ericsson Services Inc September 2009 - August 2010
Sprint Nextel November 2005 - September 2009
Birch Telecom August 2004 - August 2005
La Otra Ventana December 2003 - January 2005
Primedia Business Magazines and Media June 2001 - August 2004
Submarino USA, Inc May 2000 - July 2000
Your Attorney Gretchen-Elizabeth October 1999 - May 2000
Skills
Social Media, Marketing, Editing, Spanish, Content Strategy, Advertising, Integrated Marketing, Project Management, International Marketing, Translation, Publishing, Social Media Marketing, Management, Customer Service, Social Networking, English, Quality Assurance, International Business, Program Management, Business Analysis, Technical Translation, Microsoft Office, Online Marketing, Italian, Networking, Web Design, Multilingual, Public Speaking, Journalism, Problem Solving, Creative Writing, Interviews, Wireless Broadband, HTML, Medical Terminology, Testing, Technical Writing, Spanish translation, CDMA, Spanish interpretation, bi-lingual, Web Development, Telecommunications, Spanish regional..., Content Editor, Process Management, Documentations, Legal Documentation, Content Creation, Customer Relations
Education
University of Tampa 1999 — 2000
Associate Degree, Political Sciences Major
Miami Dade College 1997 — 1999
Associate, Transferred; Political Sciences
Higher Institute of Medicine Havana 1992 — 1995
Associate, General Medicine (M.D.)
Melissa Mayer-Heinitz Agency, American Family Insurance April 2014 - Present
Nick Jacob Agency, American Family Insurance December 2011 - December 2013
Farm & Home Real Estate July 2009 - October 2013
LOMA Real Estate February 2009 - July 2009
The Emporia Gazette 2004 - 2007
Birch Telecom May 1999 - November 2000
Skills
Licensed Property &..., Licensed Life Insurance..., Property & Casualty..., Life Insurance, Term Life Insurance, Permanent Life Insurance, Customer Service, Customer Satisfaction, Customer Acquisition, First Time Home Buyers, Real Estate, Home, Investment Properties, Residential, Residential Homes, Investors, Condos, Sales, Marketing, Insurance, Leadership, Training, Commercial Insurance
Education
Emporia State University 1998 — 2000
Music, Education
Emporia High School 1994 — 1997
Sprint August 2015 - Present
Sprint April 2013 - Present
Sprint February 2006 - April 2013
Pegasus Communications July 2001 - December 2005
Birch Telecom April 1998 - May 2001
Skills
Management, Process Improvement
Education
Baker University 2008 — 2010
MBA, Business Administration
Emporia State University 1997 — 2001
BSBA, Computer Information Systems, Legal Environment of Business
Broda Chiropractic & Sports Performance June 2013 - Present
Red Rocks Cafe June 2006 - Present
Doyle Chiropractic September 2012 - June 2013
Eden Therapy and Massage April 2011 - October 2012
Little Dreamer Productions August 2009 - July 2010
Easy Street Realty March 2009 - December 2009
C.P. Morgan March 2007 - February 2009
Birch Telecom 2004 - 2006
Skills
Customer Service, Salesforce.com, Sales, Marketing, Event Planning, Selling, Real Estate, Cold Calling, Negotiation, Account Management, Microsoft Office, Sales Management, Contract Negotiation, Microsoft Excel, Sales Process, Leadership, Deep Tissue Massage, Customer Satisfaction, Strategic Planning
Education
Southeastern Institute of Charlotte 2010 — 2011
certification, Massage Therapy
Mingle School of Real Estate 2006 — 2006
certification, Real Estate
Edinboro University of Pennsylvania 1998 — 2001
BS, Communication, General
Buzz On Stage, LLC January 2015 - Present
Trunk Club October 2012 - January 2015
Classified Ventures February 2009 - October 2012
Classified Ventures October 2005 - February 2009
Seats in Seats, LLC October 2006 - December 2008
IBM Global Services November 2004 - March 2005
Sprint (PCS) October 2001 - November 2004
Birch Telecom February 1998 - September 2001
Skills
Entrepreneurship, Product Development, Strategic Planning, Online Marketing, Product Management, E-commerce, Mobile Marketing, Digital Marketing, Online Advertising, Project Management, Product Marketing, Mobile Applications, Strategy, Analytics, CRM, Agile Methodologies, Salesforce.com, Social Media Marketing, Business Development, Social Media, Mobile Devices, SEM, Strategic Partnerships, SEO, Management, User Experience, Email Marketing, Web Analytics
Education
Emporia State University 1996 — 1998
BSB, Computer Information Systems
Cowley County Community College 1994 — 1996
AA, Accounting
Westar Energy September 2011 - Present
Cassper Simulation Solutions February 2009 - September 2011
Kiewit Power Engineers August 2008 - February 2009
DST Systems October 2003 - August 2008
Cerner Corporation 2001 - 2003
Birch Telecom 2000 - 2001
Sprint Nextel 1999 - 2000
EDS July 1998 - July 1999
Black & Veatch November 1993 - July 1998
Burns & McDonnell 1991 - 1993
Skills
Instrumentation, Troubleshooting, Testing, DCS, Electricians, Control Systems Design, Power Plants, Unix, Manufacturing, Windows Server, Servers, Factory, Simulations, Programming, Engineering, Power Generation, Automation, Integration, Windows Batch, SCADA
Education
Kansas State University 1985 — 1990
BS, Electrical Engineering
Walsworth July 2004 - Present
Birch Telecom June 2002 - May 2004
Cahners Publishing January 2001 - October 2001
Primedia November 1999 - December 2000
St. Joseph News-Press December 1997 - October 1999
Skills
Adobe InDesign and..., Strong knowledge of AP..., Wordpress, Marketing Copy, Social Media, Press Releases, Ap Style, Email Marketing, AP Style, Copy Editing, WordPress, Blogging, Facebook, Journalism, Copywriting, Publications, SEO, Public Relations, Newsletters, Web Content Management, Proofreading, Magazines
Education
The University of Kansas 1994 — 1997
Bachelor's degree, Journalism
Johnson County Community College 1992 — 1994
Associate's degree, Communications
Ignite Technologies July 2014 - Present
MLC CAD Systems December 2009 - May 2014
Hoovers February 2008 - December 2009
Eckert Mail Service, Inc. January 2004 - January 2008
Birch Telecom June 2001 - December 2003
Merinta January 2001 - May 2001
Netpliance March 1999 - January 2001
Skills
Account Management, Solution Selling, Direct Sales, Salesforce.com, New Business Development, Sales Process, Lead Generation, Enterprise Software, B2B, Sales Management, Selling, Sales, Business Development, Sales Operations, Sales Presentations, Product Development, Online Advertising, Strategic Partnerships, Contract Negotiation, Software Industry, Leadership, Strategic Planning, Customer Service, Marketing, CRM, Management, Team Building, Team Leadership, Cold Calling, Product Management
Education
Colorado State University 1992 — 1997
BS, Construction Management
Edmunds.com May 2015 - Present
West County Nissan 2009 - Present
Streamline Business Solutions 1999 - Present
Birch Telecom 1998 - 2001
US Air Force / US Air Force Reserves 1990 - 2000
Ameritech Cellular 1996 - 1998
Skills
Selling, Customer Relations, Entrepreneur, Contract Negotiations, Sales Management, New Business Development, Team Building, Contract Negotiation, Account Management, Consultative Selling, Negotiation, B2B, Hiring, Marketing Strategy, Problem Solving, Coaching, Entrepreneurship, Training, Customer Service, Sales, Business Development, Leadership, Marketing, Customer Satisfaction, Customer Retention, Management, Retail, Advertising, Management Consulting, Networking, Telecommunications, Sales Process, Small Business, Direct Sales, Time Management, Start-ups, Cold Calling, Budgets, Business Planning, Operations Management, Strategic Planning, CRM, Team Leadership, Lead Generation
Education
Community College of the Air Force 1990 — 2000
Associate of Arts and Sciences (AAS), Physical Therapy / Aircraft Metals Technology
Valle High School
Layton Properties, LLC July 2013 - Present
H&R Block October 2010 - Present
Mersoft December 2007 - October 2010
H&R Block November 2002 - December 2007
Birch Telecom May 2000 - July 2002
N.A.I.C. October 1997 - May 2000
GMAC Insurance October 1996 - October 1997
Skills
Insurance, Business Development, Tax, Software Development, Process Improvement, Project Management, Strategic Planning, Financial Analysis, Leadership, Vendor Management, Change Management, Business Process..., Management, CRM, Team Leadership, Finance, Enterprise Software, Program Management, Business Planning, Management Consulting, Contract Negotiation, SDLC, Team Building
Education
MidAmerica Nazarene University 2005 — 2009
Master of Arts (M.A.), Organizational Administration
MidAmerica Nazarene University 2002 — 2005
MBA, Business
University of Jamestown 1984 — 1989
BA, Computer Science, Business, and Psychology
Check Point Software Technologies June 2014 - Present
HP June 2006 - June 2014
Verizon Business January 2005 - June 2006
MCI January 2003 - January 2005
Birch Telecom April 2002 - January 2003
Sycamore Networks December 2000 - February 2002
Lucent Technologies January 1999 - December 2000
Lucent Technologies (formerly Ascend Communications & Cascade) 1995 - 2000
Cascade/Ascend/Lucent 1995 - 2000
Ascend Communications January 1997 - January 1999
Skills
Managed Services, VoIP, Cloud Computing, Telecommunications, Integration, Systems Engineering, IT Service Management, Virtualization, Outsourcing, ITIL, Solution Architecture, Data Center, Pre-sales, Service Delivery, IT Management, Unified Communications, Enterprise Software, IP, IT Outsourcing, Network Architecture, Professional Services, Enterprise Architecture, Storage, SaaS, Cisco Technologies, HP, Network Design, Disaster Recovery, IT Strategy
Education
Lindenwood University 1990 — 1994
Business Administration
Electronics Institute 1980 — 1982
Eloquest Healthcare, Inc. April 2014 - Present
Leaders in Medical Sales & Territory Management in the Charlotte, North Carolina Area 2014 - Present
EarthLink Business 2003 - 2014
Birch Telecom 2001 - 2003
Skills
Building Relationships, Account Management, Relationship Management, Solution Selling, Unified Communications, Strategic Planning, Needs Analysis, Cold Calling Experience, Customer Satisfaction, Territory Startup &..., Territory Development, Territory..., Territory Growth, Territory Optimization, Territory Account..., Customer Retention, Customer Experience, Customer Engagement, Business Development, Cold Calling, Consulting, Direct Sales, Leadership, Management, New Business Development, Relationship Building, Sales Operations, Sales Process, Salesforce.com
Education
Indiana University of Pennsylvania 1996 — 2000
Bachelor's Degree, Marketing
Acumera, Inc September 2010 - Present
One Source Networks June 2009 - September 2010
EarthLink Business August 2005 - May 2009
Birch Telecom March 2002 - July 2005
WorldCom March 2001 - March 2002
FutureLink Communications, Inc September 1993 - February 2001
Torrey Pines Securities December 1990 - August 1993
US Navy 1985 - 1991
Skills
Networking, Solution Selling, Managed Services, VoIP, Telecommunications, Account Management, Sales Management, Cloud Computing, Direct Sales, Channel, New Business Development, MPLS, Sales, Contract Negotiation, Marketing Strategy, Marketing Management, Cold Calling, Sales Process, Salesforce.com, Selling, Sales Operations, Sales Presentations, Channel Partners, Unified Communications, SaaS, Lead Generation, CRM, Key Account Management, Business Development, Product Marketing, Professional Services, Strategic Partnerships, SIP Trunking, Product Management, Telephony, B2B, Competitive Analysis, Customer Retention, Wireless, Enterprise Software, Go-to-market Strategy, Hosted Services, Call Centers, Start-ups, Data Center, Broadband, Mobile Devices, IP, Partner Management, Business Alliances
Education
San Diego State University-California State University 1990 — 1991
Grossmont College 1988 — 1990
A.A.
ADP June 2015 - Present
Indiana Connected By 25, Inc. July 2013 - Present
ADP July 2011 - Present
ADP June 2012 - June 2015
Connected By 25 November 2011 - June 2013
ADP January 2009 - May 2012
ADP June 2006 - January 2009
ADP February 2005 - June 2006
Birch Telecom 2002 - 2005
Birch Communications 2002 - 2005
Skills
Situational Leadership, Coaching, Change Management, Virtual Teams, Results Oriented, Connector, Marketing Strategy, Talent Development, Activism, Non-profit Marketing, BPO, PEO, Shared Services, Talent Management, Goal Oriented, Marketing, Human Resources, Recruiting, Customer Retention, Account Management, Personnel Management, Management, Lead Generation, Sales Management, Strategic Planning, Leadership, Cold Calling, ADP Payroll, Benefits Administration, HRIS, Training, Sales, Team Leadership, Sales Process, Payroll, Employee Benefits, Business Planning, Salesforce.com, Management Consulting, Building Relationships, Customer Advocacy, Relationship Building
Education
BS from IUPUI 1996 — 1998
Criminal Justice
Indiana State University 1993 — 1996
Criminology
Telecom Decision Makers August 2003 - Present
Birch Telecom January 2001 - July 2003
1Dayebiz January 1998 - September 2001
Skills
Competitive Analysis, Direct Sales, Telecommunications, Solution Selling
Education
The University of Tennessee at Chattanooga 1993 — 1998
Bachelor of Science, Business Management
Lipscomb University 1993 — 1994
It Works Global January 2015 - Present
Stericycle INC November 2011 - Present
Stericycle INC November 2011 - Present
Dept of Treasury I.R.S January 2011 - May 2011
Veolia Transportation February 2009 - June 2010
Allied Waste Services July 2008 - January 2009
Aquila, INC July 2003 - March 2006
ECCO Select April 2003 - July 2003
Birch Telecom October 2001 - August 2002
Commerce Bank August 1997 - June 1999
Education
Lincoln University
Park University
Level 3 Communications March 2012 - Present
Level 3 Communications January 2008 - Present
TDS Telecom July 2007 - January 2008
Anixter May 2004 - March 2007
Birch Telecom January 2000 - January 2002
Dentsply Tulsa Dental 1998 - 2000
Skills
RCDD, VoIP, Content Delivery, CDN, IP, Data Center, Technology Transfer, MPLS, VPN, Solution Selling, Content Distribution..., CRM, Telecommunications, Networking, Managed Services, Co-location, Selling, Telephony, Call Centers, Wireless, Sales Operations, Sales Engineering, Strategic Partnerships, Strategy, Cloud Computing, Security, Project Management, Management, Direct Sales, Business Development, WAN, Customer Satisfaction, Unified Communications, Competitive Analysis, Ethernet, SIP Trunking, Integration, Professional Services
Education
Oklahoma State University 1993 — 1996
BS, Political Science
Tulsa Community College 1991 — 1993
Associate's, General Studies
Western State Colorado University 1989 — 1991
BA, General Studies
Edison High School 1985 — 1989
General
FishNet Security April 2012 - Present
VinSolutions.com December 2010 - April 2012
The Process Architects, LLC August 2010 - December 2010
Sprint/Nextel January 2006 - November 2009
Birch Telecom July 2001 - December 2005
Spint Communications September 1995 - February 1998
Skills
Account Management, Telecommunications, Project Management, Salesforce.com, Business Development, Sales Process, CRM, Leadership, Program Management, New Business Development, Process Improvement, Management, Sales, Customer Satisfaction, Vendor Management, Marketing, Operations Management, Enterprise Software, Business Process, Marketing Strategy, Business Strategy, Six Sigma, Strategic Planning, Recruiting, Executive Level..., Public Speaking
Education
Kansas State University
Bachelor of Science (BS), Interior Design
Platte Business College
Associate of Science, Business Administration & Marketing
Level 3 Communications July 2015 - Present
Sprint May 2011 - November 2014
Ericsson October 2010 - August 2011
Ericsson September 2009 - May 2010
Sprint March 2007 - September 2009
Modis IT/Sprint February 2007 - September 2007
Sprint February 2007 - September 2007
Birch Telecom November 2002 - November 2005
Osco October 2001 - June 2004
Self Employed January 2000 - January 2001
Skills
Software Documentation, Analysis, Business Intelligence, Databases, Integration, Management, Microsoft Office, Networking, Process Improvement, Quality Assurance, Telecommunications, Time Management, Training, Troubleshooting, Vendor Management, Customer Service, Process Engineering, Program Management, Visio, Leadership
Education
Ottawa University 2008 — 2010
Psychology
Wayne State College 1991 — 1998
Psychology
Wayne State College 1991 — 1995
Psychology
Seeking New Position August 2015 - Present
Betfair US TVG Network September 2009 - August 2015
Cricket Wireless July 2009 - September 2009
Polycom April 2006 - March 2009
Birch Telecom March 2003 - January 2004
Raviant Networks August 2000 - August 2002
Sprint September 1993 - August 2000
Boeing August 1987 - August 1992
Skills
Agile Methodologies, Software Development, Vendor Management, Scrum, Project Management, SDLC, Telecommunications, Integration, Management, Program Management, Cross-functional Team..., PMP, Business Analysis, Software Engineering, Product Management, Mobile Devices, Leadership, Product Marketing, Strategic Planning, Agile Project Management, Team Leadership, Software Project..., Quality Assurance, Wireless, Project Portfolio..., Unified Communications, Requirements Analysis, SaaS, VoIP, Cloud Computing, Testing, Troubleshooting, IT Management, Visio, Resource Management, System Architecture, IT Strategy, Product Development, Organization Skills, Communication, Technical Leadership
Education
Southern Methodist University
Computer Engineering graduate course work
Missouri University of Science and Technology
BS, Electrical Engineering, 3.54 GPA
eSecuritel December 2012 - Present
LUNOS January 2012 - November 2012
Supertechs August 2005 - March 2012
Birch Telecom February 2005 - August 2005
Birch Telecom December 2001 - January 2005
Birch Telecom 1999 - 2001
Birch Telecom 1997 - 1998
Birch Telecom 1996 - 1997
MCI Telecommunications Corp 1993 - 1996
ITI Marketing Services 1991 - 1993
Skills
Customer Service, Process Improvement, Telecommunications, Call Centers, Quality Assurance, Training, Customer Retention, Call Center, Organizational Design, Management, Vendor Management, Team Building, Start-ups, Negotiation, Business Analysis, Direct Sales, Human Resources, Insurance, Customer Satisfaction, Program Management, Strategic Planning, Time Management, Recruiting, Coaching, Sales, Cross-functional Team..., CRM, Leadership, Operations Management, Team Leadership, Account Management, Product Management, Sales Operations, Business Development, Customer Experience, Strategy, Outsourcing, Strategic Partnerships, Sales Process, Salesforce.com, Forecasting, Solution Selling, Logistics, Project Management, Contract Negotiation
Education
Baker University 2005 — 2009
Bachelors, Science in Management
Strategicom 2007 - Present
Clone.TV April 2011 - Present
TSI Integrated Technologies May 2007 - March 2009
NuVox August 2005 - May 2007
Birch Telecom 2000 - 2005
Skills
Sales, Marketing, Facebook, Social Media, Management, Marketing Strategy, Sales Management, Telecommunications, Start-ups, Business Development, Online Marketing, Advertising, Direct Sales, Selling, Account Management, Solution Selling, Marketing Communications, Unified Communications, Managed Services, VoIP, Salesforce.com, Sales Presentations, Customer Retention, Strategic Partnerships, Leadership, Networking, Sales Process, B2B, Strategy, MPLS, Wireless, Telephony, Co-location, Call Centers, Data Center, Channel Partners, SIP Trunking, Lead Generation, Cloud Computing, Sales Operations, Professional Services, Recruiting, SaaS, Cold Calling, Enterprise Software, Mobile Devices, Hosted Services, CRM, WAN, Vendor Management
Education
Ferris State University 1994 — 1995
Professional Golf Management, Business
Alfred State College - SUNY College of Technology 1995 — 1996
Architecture, Business Administration
Saint Bonaventure University 1993 — 1994
Business
Portville
Kansas City Police Department November 2006 - June 2011
JM Neil and Associates August 2005 - June 2006
NCS/Pearson May 2004 - June 2004
City of Kansas City, MO November 2000 - May 2001
Birch Telecom February 1999 - May 1999
Aerotek August 1998 - January 1999
Skills
Disaster Recovery, Testing
Education
DeVry University
B.S, Telecommunications Management
Lockton Affinity January 2010 - Present
NCO Group August 2009 - December 2009
InterCall March 2009 - July 2009
Bushnell August 2006 - February 2009
H&R Block July 2003 - July 2006
Citibank May 2002 - July 2003
Everest Connections January 2001 - April 2002
Birch Telecom June 1998 - December 2000
Brooks Fiber/MCI WorldCom March 1997 - June 1998
Sprint April 1987 - February 1997
Skills
Telecommunications, Customer Service, Technical Support, Leadership, Marketing, Credit, Database Administration, Continuous Improvement, Shipping, Outside Sales, EDI
Education
Baker University 2002 — 2004
Master of Business Administration (MBA)
Baker University
Bachelor of Business Administration (BBA)
Cerner Corporation September 2012 - Present
Cerner Corporation September 2006 - February 2011
Birch Telecom July 2001 - June 2005
BizSpace Inc June 2000 - July 2001
Cerner Corporation June 1998 - June 2000
Koplar Interactive October 1997 - February 1998
Skills
Agile Methodologies, XML, C#, SDLC, ASP.NET, Integration, JavaScript, Web Services, Visual Basic, Testing, VB.NET, C++, SOAP
Education
Missouri University of Science and Technology 1996 — 1998
Bachelor of Science, Computer Science
Missouri University of Science and Technology 1996 — 1998
Bachelor of Science (B.S.), Computer Science
Skopos Financial August 2013 - Present
GM Financial February 2013 - July 2013
GM Financial July 2011 - January 2013
Enterprise Spectrum (Omnicom Group) January 2011 - July 2011
FedEx Services July 2010 - February 2011
Santander Consumer USA Inc. August 2006 - July 2010
MCI/Skytel November 2004 - June 2005
Birch Telecom August 2002 - November 2004
Sprint Nextel 2001 - 2002
Skills
SQL, SAS, Market Research, Risk Analytics, Channel Marketing, Marketing Messaging, Value Proposition..., Executive Level Selling, Value-based Selling, Marketing Strategy, Marketing Management, Market Analysis, Competitive Analysis, Analytics, Corporate Branding, Branding Development, Channel Management, Channel Programs, Sales Trainings, Vendor Relations, Consultative Selling, Marketing..., Business Planning, CRM software, Computer Telephony..., Telecommunications Sales, Telecommunications..., Business Objects, Cognos, SharePoint, Web Analytics, Consulting, Campaign Management, Direct Mail Campaigns, Project Management, Strategy, CRM, Marketing, Sales, Product Marketing, Product Management, Value Based Selling, Marketing Communications, Telecommunications, Management, Team Leadership, Multi-channel Marketing, Salesforce.com, Marketo, Data Analysis
Education
LeTourneau University 2003 — 2005
Master of Business Administration (M.B.A.), Marketing
Texas Woman's University 1987 — 1989
Bachelor of Arts (B.A.), Retail Merchandising, Marketing
Austin College 1985 — 1987
Biology, Chemistry (Pre-med)
Arbonne International January 2003 - Present
Paetec 2007 - 2008
Bonfish Creek Bar and Grill August 2005 - April 2006
Birch Telecom May 2002 - August 2005
Education
Johnson County Community College 1999 — 2001
Paola High School 1990 — 2000
Diploma, All
Integrated Systems January 2006 - Present
Integrated Systems January 2006 - May 2010
Birch Telecom 2000 - 2005
First Executive Suites 1998 - 1999
Indian Creek Executive Suites 1998 - 1999
iTalk Telecommunications January 1998 - August 1998
CommWorld of Kansas City 1995 - 1997
The Towne Club 1994 - 1995
Skills
VoIP, Wireless, Unified Communications, XP, Active Directory, CRM, Telecommunications, VMware, LAN-WAN, Troubleshooting, System Administration, Telephony, Data Center, WAN, Integration, Project Management, Customer Service, Vendor Management
Education
Longview Community College 1994 — 1995
Business
William Chrisman High School 1993 — 1994
High School
Harris County Appraisal District January 2014 - Present
St. Luke's Episcopal Hospital October 2011 - December 2013
Clover Global Solutions September 2010 - October 2011
The Liberty Group September 2009 - September 2010
Administaff November 2005 - May 2009
Birch Telecom February 2004 - July 2005
Management Alliance Corporation September 1987 - October 2003
Skills
Employee Relations, Recruiting, Talent Acquisition, Applicant Tracking..., Human Resources, Software Documentation, Leadership, Healthcare, Screening, Management, Talent Management, Change Management, Organizational..., Customer Service, Time Management, Sales, Performance Management, Team Building, HR Policies, Team Management, Leadership Development, Networking, Internet Recruiting, Employee Training, Temporary Placement, Staffing Services, Training, Coaching, Onboarding, Technical Recruiting, Temporary Staffing, Hiring, Management Consulting, Employee Engagement, Workforce Planning, Sourcing, Employee Benefits, New Hire Orientations, PeopleSoft, SDLC, Process Improvement, HRIS, Contract Recruitment, Succession Planning, Taleo, Benefits Negotiation, Executive Search, Personnel Management, Interviews, College Recruiting
Education
Eastern Illinois University
BA
George Washington High School
The Newport Group July 2012 - Present
Duer Wagner III, Inc. January 2012 - July 2012
YWCA of Metropolitan Dallas February 2010 - July 2012
Clark Consulting an AEGON Company October 2007 - December 2011
Clark Consulting, Inc. September 2005 - October 2007
Alpine Engineered Products, Inc. February 2002 - September 2005
Birch Telecom August 2000 - January 2002
Walls Industries March 2000 - August 2000
Army & Air Force Exchange Service (AAFES) July 1998 - January 2000
Owen Oil Tools April 1995 - August 1997
Skills
Human Resources, Office Administration, Life Insurance, Strategic Planning, Customer Service, Training, Project Management, Marketing, Process Improvement, Microsoft Office, Public Speaking, Management, Business Planning, Leadership, Recruiting, Analysis, Sales, New Business Development
Education
Collin County Community College 2006 — 2010
Certificate, Event & Meeting Management
Tarrant County College 1992 — 2008
A.A., General Studies
LBMC May 2014 - Present
Compuware October 2012 - March 2014
LBMC Technologies 2010 - October 2012
Holland Square Group 2009 - 2010
Richland Financial Group 2003 - 2008
RBC Mortgage January 2001 - January 2003
Birch Telecom January 2000 - January 2001
FISI Madison Financial 1999 - 2000
Edward Jones 1997 - 1999
Morgan Keegan 1994 - 1997
Skills
Business Development, Account Management, New Business Development, Management, Leadership, Contract Negotiation, Strategic Planning, Business Analysis, Strategy, Lead Generation, Sales, Business Intelligence, Team Leadership, Program Management, Solution Selling, Healthcare, Product Management, Market Planning, Networking, Marketing, Consulting, Business Planning, Team Building, Cold Calling, Training, CRM, Outsourcing
Education
Lipscomb University 1980 — 1984
B.S., Business Management
DuPont Senior High School 1975 — 1980
TGS January 2014 - Present
TGS February 2012 - January 2014
ECFMG July 2005 - December 2011
Birch Telecom November 1997 - June 2005
Smith Frozen Foods, Inc. January 1995 - September 1996
Pendleton Grain Growers 1992 - 1994
KUMA RADIO 1991 - 1992
Skills
PowerPoint, Access, Team Leadership, Time Management, Team Building, Interviews, Accounts Payable, New Business Development, Fundraising, Organizational..., Human Resources, Budgets, Coaching, Contract Negotiation, Management, System Administration, Project Planning, Supervisory Skills, Onboarding, Process Scheduler, Social Media Marketing, Teaching, New Hire Orientations, Editing, Social Networking, Sales, Benefits Administration, Hiring, Training, Oil, Employee Training, Microsoft Office, Customer Service, Leadership
Education
Columbia Southern University 2013 — 2015
Bachelor of Science (BS), Occupational Safety and Health
Blue Mountain Community College 1991 — 1994
Associate of Arts and Sciences (AAS), Business Administration and Management, General
CenturyLink April 2014 - Present
CenturyLink January 2008 - Present
Birch Telecom January 2000 - 2008
Skills
SDLC, Visio, Telecommunications, Vendor Management, Software Project..., Requirements Analysis, Business Analysis, IT Strategy, Software Documentation, Software Development, Requirements Gathering, Project Portfolio..., Program Management, Agile Methodologies, Business Process..., Process Improvement, Quality Assurance, Integration, Project Management, Analysis, Data Center, IT Management, PMP, Product Management, SharePoint, Team Leadership, Testing, Project Planning, CRM, Scrum, Cross-functional Team...
Education
Longview Community College 1992 — 1995
Associate’s Degree, 3.95
University of Phoenix
Bachelor’s Degree, Information Technology Project Management
Genesis 10 March 2015 - Present
Sprint February 2005 - March 2014
Birch Telecom 2002 - 2005
Sprint North Supply 1998 - 2001
Bushnell Performance Optics 1995 - 1998
DST Systems 1982 - 1994
Skills
Telecommunications, Management, Wireless, Sales Operations, Sales, Solution Selling, Vendor Management, Salesforce.com, Business Analysis, Call Centers, Call Center, Direct Sales, Managed Services, Process Improvement, Cross-functional Team..., Professional Services, Account Management, VoIP, Data Center, Business Process..., Integration, Program Management, Sales Process, Selling, Product Management, Project Management, Business Development, Sales Management, Customer Satisfaction, Team Leadership, Strategy, PMP, Team Management, Unified Communications, Networking, Strategic Partnerships, Customer Retention, Business Intelligence, Forecasting, SDLC
Education
Johnson County Community College 1980 — 1994
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
University of Kansas 1984 — 1985
Business
The National Museum of Toys and Miniatures July 2013 - Present
UMKC December 2011 - Present
The West Edge January 2011 - December 2011
Zouire Marketing Group March 2011 - July 2011
Global Prairie May 2009 - November 2010
Kansas City Tomorrow leadership program (sponsored by Kansas City Civic Council) July 2008 - June 2009
Fleishman-Hillard March 2007 - May 2009
Unity World Headquarters March 2002 - December 2006
Sullivan, Higdon and Sink October 2000 - January 2002
Birch Telecom June 1998 - October 2000
Skills
Marketing Strategy, Social Media Marketing, Brand Development, Marketing Communications, Public Relations, Marketing Management, Integrated Marketing, Strategic Planning, Digital Strategy, Online Marketing, Digital Marketing, Social Media Strategist, Market Research, Marketing, Advertising, Budgets, Direct Marketing, Strategy, Leadership, Media Relations, Copywriting, Corporate Communications, Social Media, Product Marketing, Event Management, Creative Direction, B2B
Education
Ottawa University 1994 — 1999
BA, Psychology
Amedisys Home Health & Hospice December 2013 - Present
Karen Rainey Interiors January 2009 - December 2013
ADT January 2007 - January 2008
Birch telecom January 2005 - January 2006
Skills
Sales, Corporate Communications, Medical Sales, Home Health Agencies, Strategic Planning, Mass Communication
Education
Christian Brothers University 2006 — 2007
Secondary Education and Teaching, 4.00
University of Alabama 2000 — 2004
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Atlantix Global Systems September 2013 - Present
Intradiem (formerly Knowlagent) October 2010 - September 2013
FTRANS Corp. March 2006 - October 2010
Birch Telecom November 2002 - March 2006
MCI/Verizon June 1989 - November 2002
Skills
Sales, Leadership, Start-ups, Solution Selling, Sales Management, Business Development, SaaS, Cloud Computing, New Business Development, Process Improvement, Strategic Planning, Business Strategy, Salesforce.com, Enterprise Software, Customer Satisfaction, Sales Process, Strategic Partnerships, CRM, Lead Generation, Training, Management, Pre-sales, Professional Services, Product Management, Direct Sales, Go-to-market Strategy, Selling, Strategy, Sales Operations, Account Management, B2B, Channel Partners, Call Centers, Product Marketing, Sales Enablement, Software Industry, Unified Communications, Managed Services, Demand Generation, Cross-functional Team..., Telecommunications, Outsourcing
Education
Georgia Institute of Technology 1984 — 1989
Bachelor of Industrial Engineering, ISyE, Management
Southampton HS 1980 — 1984
KiZAN Technologies August 2015 - Present
NeoNova Network Services August 2014 - August 2015
Momentum Telecom May 2013 - July 2014
zColo/Dolphini Data Center February 2009 - April 2013
Deltacom September 2007 - December 2008
Xspedius/Time Warner 2004 - 2008
MCI December 2002 - August 2004
Birch Telecom 1999 - 2002
Entertainment Artists 1991 - 1998
Skills
Microsoft Office 365, Google Apps, Data Center, Direct Sales, Telecommunications, Co-location, Sales Management, Managed Services, Sales Process, VoIP, Salesforce.com, Networking, Management, Enterprise Software, Wireless, Leadership, Sales, Metro Ethernet, Solution Selling, Unified Communications, Cloud Computing, Security, Channel Partners, Strategic Partnerships, Channel Sales, Corporations, B2B, SaaS, Selling, Call Centers, Sales Operations, MPLS, Network Design, Entrepreneurship, Training, Talent Management, Dark Fiber, Corporate Wellness, Artist Management, Touring Logistics
Education
Middle Tennessee State University 1988 — 1991
BA, Mass Communications
Sprint June 2015 - Present
Sprint June 2013 - June 2015
Sprint Nextel October 2011 - June 2013
Sprint-Nextel June 2007 - October 2011
Sprint-Nextel December 2005 - June 2007
Sprint-Nextel June 2004 - December 2005
Birch Telecom June 2002 - June 2004
Birch Telecom September 2000 - June 2002
Garrett Financial Planning June 1998 - September 2000
Skills
Forecasting, Business Process..., Contract Negotiation, Financial Analysis, Project Management, Strategy, Pricing, Analysis, Management, Project Planning, Sales, Negotiation, Telecommunications, Wireless, Pricing Strategy, Salesforce.com, Managed Services, Solution Selling, Vendor Management, Process Improvement
Education
Emporia State 2012 — 2016
Master of Business Administration (MBA)
Emporia State University 1995 — 1999
BSB, Finance, Economics
Tequa Creek Photo Works June 2013 - Present
Symmonds & Symmonds July 2007 - May 2008
Birch Telecom 2000 - 2006
Birch Communications 2000 - 2006
Skills
VoIP, Call Center, Project Management, Telecommunications, Wireless, Vendor Management, Troubleshooting, Networking, Customer Retention, IP, Direct Sales, Process Improvement, Business Analysis, Coaching, Change Management, Microsoft Office, Data Center, Start-ups, Sales Management
Education
Fort Hays State University 2014 — 2017
Bachelor of Science (B.S.), Information Networking and Telecommunications Computer Networking
Johnson County Community College 2012 — 2014
Associates of Applied General Studies, General Studies
Flint Hills Technical College 2006 — 2007
Technical Certificate, Computer Program & Design
RSA, The Security Division of EMC July 2015 - Present
RSA, The Security Division of EMC March 2012 - June 2015
RSA The Security Division of EMC April 2010 - March 2012
Archer Technologies December 2007 - April 2010
eVergance Partners December 2005 - December 2007
Birch Telecom December 2004 - April 2005
Birch Telecom May 2002 - November 2004
Birch Telecom August 1999 - April 2002
Ernst & Young LLP June 1994 - November 1998
Skills
IT Management, Information Security, Program Management, Professional Services, Cloud Computing, CRM, Visio, Security, Salesforce.com, Software Development, Integration, Application Support, Governance, Leadership, SDLC, Vendor Management, Enterprise Software, Knowledge Management, SaaS, Requirements Gathering, Business Analysis, IT Strategy, Enterprise Architecture, System Deployment, Business Process, Process Improvement, ITIL, Business Process..., Change Management, Project Management, Information Technology
Education
Kansas State University 1989 — 1994
B.S., Computer Engineering
Flexera Software July 2011 - Present
Accenture May 2001 - July 2011
Birch Telecom April 2000 - March 2001
US West Long Distance April 1999 - April 2000
US West Long Distance September 1996 - April 2000
Sprint 1995 - 1997
General Motors 1981 - 1984
Skills
SDLC, IT Strategy, Process Improvement, Integration, CRM, Program Management, Enterprise Software, Account Management, Strategy, Strategic Partnerships, Management, Project Planning, Management Consulting, Vendor Management, SaaS, Business Process..., Quality Assurance, Sales Process, Consulting, Analysis, Service Delivery
Education
Eaton Rapids High School
Eaton Rapids High School
Ferris State University
B.S., Computer Programming
Ferris State University
A.A.S., Higher Accounting
MidAmerica Nazarene University
Exec MBA studies, with TQM Emphasis
AOS July 2015 - Present
Independent Contractor October 2014 - June 2015
LockPath, Inc. January 2012 - October 2014
Baker University SPGS November 2010 - August 2014
Perceptive Software July 2008 - December 2011
ADP Dealer Services January 2003 - July 2008
Sprint February 2001 - December 2002
Birch Telecom June 2000 - February 2001
Sprint September 1997 - June 2000
PepsiCo March 1997 - September 1997
Skills
Sales Engineering, Technical Presales, Federal Government Sales, Complex Solutions, Information Security, Network Security, Risk Analytics, GRC, IT GRC, COBIT, SSAE16, NIST 800-53, FFIEC, Vendor Risk Management, Governance, Compliance, Webinar Management, Training Delivery, Instructional Design, Instructional Technology, Moodle, Behavioral Based Safety..., Risk Analysis, FISMA, Business Continuity..., Observation, Solution Selling, Testing, Cisco Technologies, Process Improvement, Linux, Sales, Risk Management, Business Process, Enterprise Software, Enterprise Content..., Pre-sales, Strategy, Management, Leadership, Training, SSAE 16, Troubleshooting, SaaS, Cloud Computing, Software Development, Consulting, Analysis, Account Management, Networking
Education
Baker University 2008 — 2010
MBA, Information Technology
Baker University 1998 — 2007
Bachelor of Science, Management and International Business
Mundelein High School 1989 — 1992
Diploma, High School
Cisco Systems October 2011 - Present
ridiKulus Kouture LLC May 2010 - Present
Alcatel-Lucent November 2010 - March 2011
HARRIS CORP November 2008 - November 2010
NERA CORP October 2008 - November 2008
Ericsson February 2006 - July 2008
United States Air Guard February 2004 - December 2005
Tekmark Global Solutions December 2002 - June 2003
Sprint PCS January 2001 - January 2003
Birch Telecom June 2000 - January 2001
Skills
IP, CCDP, CCNA, Networking, CCNP, Ethernet, TCP/IP, CCDA, Switches, OSPF, LTE, GSM, Unix, Computer Network..., Cisco Technologies, Routers, 3G, Troubleshooting, Routing, CDMA, UMTS, Network Engineering, Telecommunications, Wireless, Network Design, SS7, Testing, WAN, Wireless Networking, LAN-WAN, Integration, EIGRP, SIP, Microwave, Frame Relay, 4G, ATM networks, RF, T1, NMS, Network Administration, Routing Protocols, Vendor Management, WiMAX, VoIP, WCDMA, Network Architecture, Cisco Routers, IPSec, MPLS
Education
Dallas County Community College 2014 — 2015
Virtualization and storage
Air Force Technical School 2003 — 2005
RAPCON Air Traffic Controller, RAPCON Air Traffic Controller
Electronics Institute 1999 — 2000
Associates, Electronics and Technology
Central Methodist College 1994 — 1999
B.A., Math and Physics
GlobalNet Training Institute
Cisco CCNA Training, Cisco
Cook Children's Health Plan May 2014 - Present
Cook Children's Health Plan June 2013 - Present
Cook Children's Health Plan April 2012 - June 2013
Cook Children's Health Plan April 2011 - April 2012
Clark Consulting 2008 - 2011
Textron 2002 - 2006
Birch Telecom 2000 - 2002
Skills
Process Improvement, Vendor Management, Software Documentation, Project Management
Education
The University of Texas at Arlington - College of Business Administration 2012 — 2013
Executive MBA
Dallas Baptist University 2003 — 2008
Bachelor, Business Administration
Collective Brands Inc. October 2009 - June 2010
H&R Block June 2008 - May 2009
TWG a TMNG Company, Sprint Nextel 2005 - March 2008
Birch Telecom June 1998 - December 2005
Skills
Change Management, Program Management, Vendor Management, Business Process, Project Management, Disaster Recovery, Integration, Management, Business Process..., SDLC, Strategy, Software Documentation, Leadership, Project Planning, Project Portfolio..., Start-ups, Team Management, Testing, Troubleshooting, Telecommunications, Team Building
Education
Front Range Community College 1978 — 1980
OLC Global October 2000 - Present
Birch Telecom March 1998 - October 2000
Idelman Telemarketing April 1991 - March 1998
APAC 1991 - 1998
Skills
Leadership, Telemarketing, Call Centers, Operations Management, Marketing Research, B2B, Market Research, Training, Call Center, Program Management, Customer Retention, Customer Experience, Customer Satisfaction, Lead Generation
Education
Fort Hays State University 2015 — 2016
Bachelor's degree, Sociology and Criminal Justice, Junior
Cowley College 2008 — 2012
Associates, Liberal Arts
Olmstead Williams Communications June 2005 - Present
Birch Telecom August 2000 - May 2005
Kansas City Star October 1998 - October 1999
Associated Press November 1997 - October 1999
Times Record News 1997 - 1997
Beaumont Enterprise 1995 - 1997
Skills
Press Releases, Media Relations, Public Relations, Social Media, Internal Communications, Journalism, Strategic Communications, Social Media Marketing, Marketing Communications, Editing, Corporate Communications, Digital Media, Facebook, Social Networking, Digital Marketing, Crisis Communications, Copy Editing, Marketing Strategy, Integrated Marketing, Blogging, Email Marketing, Copywriting, Event Planning, Publicity, Web Content, Content Strategy, B2B, Newsletters, Online Marketing, Creative Direction, Content Development, New Media, Speech Writing, AP Style, Creative Writing, Message Development, Reputation Management, Publications, News Writing, Feature Articles, Editorial, Newspapers
Education
The University of Texas at Austin 1992 — 1995
bachelors, Journalism
Lamar University 1990 — 1992
Flint HIlls Community Health Center/Lyon County Health Department October 2013 - Present
The Arnold Group March 2007 - Present
Birch Telecom September 2000 - May 2005
The Walt Disney Company January 1999 - May 1999
Skills
Employee Relations, Benefits Administration, Negotiation, Strategic Planning, Microsoft Office, Performance Management, Vendor Management, Organizational..., Employee Benefits, Interviews, Payroll, Human Resources, HR Policies, Recruiting
Education
Western Governors University 2009 — 2012
Bachelor's degree, Buisness - HR Management
Emporia State University 1997 — 2000
Cerner Corporation May 2015 - Present
Wipro November 2013 - May 2015
Quest Diagnostics June 2006 - November 2013
Birch Telecom 2000 - 2006
Birch Telecom 2000 - 2006
Information Products INC. June 1998 - April 2000
Health Midwest 1996 - 1998
Western Auto 1994 - 1996
Skills
Data Network, EIGRP, BGP, LAN/WAN, MPLS, Routing, Switch, Network Operations, Routers, ATM, Network Design, Ethernet, IP, Wireless Networking, Switches, Cisco, Data Center, WAN, VoIP, ATM networks, Cisco Technologies, Computer Network..., LAN-WAN, Network Engineering, Networking, Telecommunications, Visio, Firewalls, ITIL, VPN, ATM Networks
Education
DeVry Institute 1997 — 1999
EET
Kansas State University 1987 — 1988
Architecture
Level 3 Communications May 2015 - Present
Level 3 Communications January 2014 - Present
tw telecom September 2009 - December 2013
Deltacom May 2009 - September 2009
Communications Technologies, Inc November 2005 - July 2008
NuVox February 2000 - November 2005
Birch Telecom February 1999 - February 2000
Brado Cueno March 1998 - February 1999
Skills
Building Strong..., Information Technology, Managed Services, Co-location, Telecommunications, Selling, Sales, Networking, MPLS, Customer Satisfaction, Professional Services, VoIP, Sales Operations, CRM, Direct Sales, Unified Communications, Account Management, WAN, Solution Selling, Customer Retention
Education
Maryville University of Saint Louis 1994 — 1996
BS, Marketing, Communications
University of Missouri-Columbia 1992 — 1994
no, General Studies
Parkway South Senior High 1989 — 1992
EarthLink February 2015 - Present
tw telecom now Level 3 Communications January 2014 - February 2015
Sprint/Nextel April 2012 - January 2014
TelWest Fiber Networks October 2011 - April 2012
Logix Communications 2010 - 2011
TRCA 2009 - 2010
PAETEC 2007 - 2008
Birch Telecom September 2000 - August 2005
Birch Telecom September 2000 - March 2001
Skills
VoIP, Telecommunications, Sales Operations, CRM, Direct Sales, Solution Selling, Wireless, Team Leadership, Strategy, Account Management, MPLS, Managed Services, Sales Process, Cold Calling, Sales, Selling, New Business Development, Office Administration, Strategic Partnerships, Leadership, B2B, Data Center, Negotiation, Management, Business Development, Customer Service, Sales Support, Co-location, Sales Management, PCI DSS, Retail, Cloud Computing, Networking, Unified Communications, IP, Salesforce.com, Ethernet
Education
Champions Real Estate School 2009 — 2010
License
Johnson County Community College 1998 — 2004
NA, Associates of Science
Paola High School 1994 — 1998
Diploma
Today Not Tomorrow Wellness Coach and Wealth Creation Advisor January 2015 - Present
Verizon Business January 2005 - August 2011
Birch Telecom October 2003 - June 2004
Lakes Country Vocational Rehabilitation Center January 1994 - January 2000
Skills
Unified Communications, MPLS, Video Conferencing, Call Center, Security, Sales, Managed Services, Co-location, VoIP, Solution Selling, Data Center, Cloud Computing, Telecommunications, SIP Trunking, Telephony, Enterprise Software, Pre-sales, Wireless, Leadership, Call Centers, Ethernet, CRM, Account Management, IP, Channel Partners, Selling, SIP, Professional Services, Strategy, Sales Operations, Cisco Technologies, SaaS, Direct Sales, WAN, Contract Negotiation, New Business Development, Sales Engineering, Salesforce.com, Management, Networking, Sales Process, Strategic Partnerships
Education
Drury University 1984 — 1985
n/a, TRI DELTA's
Drury College
Ozarks Technical Community College
KBM Group September 2011 - Present
Harrison-Rainey Partners, Inc. August 2005 - January 2013
Indigo Interactive, Inc. November 2009 - September 2010
Greensoft Solutions (GSI) June 2004 - August 2005
Xceligent August 2003 - March 2005
Adknowledge (Virtumundo) June 2002 - March 2003
Birch Telecom January 2000 - February 2001
Fujitsu Consulting (DMR Consulting Group) May 1998 - November 1999
EnergyOne March 1998 - April 1998
Skills
Integration, Program Management, Strategic Planning, Vendor Management, Business Analysis, SDLC, Business Intelligence, Analytics, Agile Methodologies, Business Development, Business Process, CRM, Consulting, Email Marketing, Lead Generation, Leadership, Management, Management Consulting, PMO, Product Development, Project Management, SQL, SharePoint, PMP, E-commerce
Education
Iowa State University 1987 — 1990
MS
Iowa State University 1983 — 1987
BS
Mathomedi
Iris Data Services 2011 - Present
Boilermakers National Funds 2008 - 2011
Xact Data Discovery 2005 - 2008
Class.com 2000 - 2005
Birch Telecom 1997 - 2000
Skills
Microsoft Excel, Outlook, Strategy, Management, Microsoft Word, Finance, Human Resources, Customer Service, Microsoft Office
Education
Northwest Missouri State University 1984 — 1988
H&R Block September 2011 - Present
H&R Block February 2010 - September 2011
H&R Block November 2007 - March 2010
H&R Block April 2005 - November 2007
Birch Telecom June 2000 - April 2005
RiverPoint 2000 - 2001
Sprint June 1999 - June 2000
George Butler Associates 1998 - 1999
Skills
IT Management, Call Center Development, Software Development, IVR, IT Strategy, Agile Methodologies, Scrum, Telephony, Business Analysis, Business Strategy, Call Centers, Management, Visio, SQL, Business Process..., Microsoft SQL Server, SDLC, Leadership, ITIL, Disaster Recovery, Requirements Analysis, Telecommunications, Team Building, Solution Architecture, Vendor Management, Integration, Oracle, SharePoint, Enterprise Architecture, Unix, Cloud Computing, Program Management, Information Technology, Process Improvement, Project Management, Cross-functional Team..., Software Project...
Education
University of Kansas - Graduate School of Business 2007 — 2010
MBA, Strategic Planning
Northwest Missouri State University 1991 — 1995
BS, Geography
TEOCO December 2008 - Present
Career Transition Period July 2008 - November 2008
Birch Telecom November 2001 - June 2008
ITC Deltacom February 2001 - September 2001
Urban Media November 1999 - January 2001
Cox Communications March 1998 - November 1999
Intermedia February 1996 - February 1998
ATS Network Communications November 1994 - January 1996
Teledial America/US Signal May 1991 - November 1994
Skills
Start-ups, Contract Negotiation, Strategic Planning, Leadership, Management, Business Analysis, Network Design, Project Planning, SS7, Telecommunications, IP, Account Management, Business Planning, Forecasting, Networking, Team Building, Product Development, Vendor Management, Access, Product Management, Sales, Wireless, Process Improvement, Ethernet
Education
Calvin College 1985 — 1990
BA
Hewlett-Packard September 2013 - Present
McCullough-Solutions.NET January 2005 - Present
PrimeLending December 2012 - September 2013
Accor North America June 2005 - December 2012
ACCOR June 2005 - December 2012
CGI January 2004 - June 2005
Birch Telecom August 2001 - October 2003
@Link Networks September 2000 - May 2001
Stream International March 1997 - July 2000
Skills
Data Center, Network Security, Firewalls, System Administration, Program Management, Security Architecture..., Security, Vulnerability Assessment, CISSP, Information Security, Encryption, Cisco Technologies, Computer Security, Integration, LAN-WAN, Networking, Checkpoint, Enterprise Software, Information Technology, Penetration Testing, Servers, PCI DSS, Information Security..., Disaster Recovery, Active Directory, Cloud Computing, DNS, VPN, TCP/IP, IDS, Vulnerability Management, VMware, McAfee, Virtualization, Business Continuity, Infrastructure, Network Architecture, IT Management, Juniper, Network Administration, Network Design, Security Audits
Education
Collin County Community College
Computer Science
IHS November 2007 - Present
Hoover's April 2002 - April 2008
Birch Telecom March 2000 - December 2001
Ingram Micro March 1998 - March 2000
ITC 1996 - 1998
Global Access 1995 - 1997
Sprint 1986 - 1995
Skills
Solution Selling, Strategic Planning, Sales Management, Online Advertising, Sales, Product Marketing, SaaS, Salesforce.com, Forecasting, Cloud Computing, Business Development, Competitive Analysis, CRM, Networking, New Business Development, Lead Generation, Selling, Sales Process, Management, Marketing, Software Industry, Customer Acquisition, Inside Sales, Analytics, Channel Partners, Go-to-market Strategy, Market Research, Account Management, Direct Sales, Professional Services, Enterprise Software, Demand Generation, Sales Operations, Marketing Strategy, Cross-functional Team..., Cold Calling, Business Strategy, Leadership, Business Intelligence, Database Marketing, Contract Negotiation, Email Marketing, Digital Marketing, Product Management, Start-ups, B2B, Sales Presentations, Executive Management, Strategic Partnerships
Education
Graceland University 1978 — 1981
BA, Economics & Business
Arapahoe High School 1974 — 1976
Mediware Information Systems August 2013 - Present
EZCORP January 2013 - June 2013
Willowbrook Partners October 2012 - December 2012
U. S. Central June 2010 - June 2012
U. S. Central June 2005 - May 2010
Birch Telecom July 2001 - May 2005
Applied Reasoning October 2000 - June 2001
Sprint May 1994 - October 2000
Skills
J2EE, C#, JSP, XML, .NET, SQL, Java, SOAP, JDBC, Java Enterprise Edition, ASP.NET, Microsoft SQL Server, Oracle, Web Services, Software Development, SOA, Subversion, JavaScript, jQuery
Education
The University of Kansas 1991 — 1994
BS, Mathematics Education
MidAmerica Nazarene University 1989 — 1991
Math, Computer Science
Cohens April 2009 - Present
Sprint Nextel May 2004 - April 2009
Birch Telecom 2003 - 2004
Redwood Knowledge Management (NASA Contractor) 2002 - 2003
Shannon Data Systems Inc. 2001 - 2002
BBN Sales Inc. (Jay R. Smith Mfg. Co. rep) 2000 - 2001
Jay R. Smith Mfg. Co. 1998 - 2000
Skills
Management
Education
Auburn University 1994 — 1998
Bachelor of Science (B.S.), Marketing
Accenture July 2013 - Present
Oversight Systems December 2011 - March 2013
Accenture May 2008 - November 2011
InterContinental Hotels Group August 2007 - May 2008
AdKnowledge, Inc May 2003 - September 2007
Key Energy Services June 2005 - June 2007
Birch Telecom 2002 - 2005
Virtumundo, Inc 2000 - 2002
Oracle 1998 - 2000
Northwest Missouri State University 1996 - 1997
Skills
Oracle, Oracle SQL, Unix, SQL, Data Warehousing, Databases, PL/SQL, SDLC, Microsoft SQL Server, ETL, Integration, Enterprise Architecture, Oracle RAC, Requirements Analysis, Business Intelligence, Data Modeling
Education
Northwest Missouri State University 1993 — 1996
BS, Computer Science
Penn State University 1988 — 1990
Computer Science
Stratas Foods July 2012 - October 2013
NYK Logistics November 2008 - July 2012
Yusen Logistics (Americas), Inc. 2008 - July 2012
Menlo Worldwide - A Con-way Company March 2005 - November 2008
Birch Telecom 2002 - 2003
Robert Half International 1994 - 2001
Robert Half 1994 - 2001
Commercial Financial Services January 1997 - June 1999
Skills
Problem Solving, Warehousing, Customer Service, Microsoft Office, Access, Logistics, Inventory Management, Supply Chain, Visio, Excel, Analysis, SQL Server, Operating Systems, SQL, ISO, Documentation, Transportation, Process Improvement, Software Documentation, Distribution Center..., Shipping, Microsoft SQL Server, Supply Chain Management, Warehouse Management
Education
Embry-Riddle Aeronautical University 2008 — 2010
MSM, Integrated Logistics Management
University of Central Oklahoma - College of Business Administration 1986 — 1992
Bachelor of Business Administration (BBA), Marketing
Corbion January 2014 - Present
Corbion March 2011 - Present
McDonald's Corporation April 2005 - April 2010
FedEx Ground September 2001 - April 2005
DeVry University August 2001 - October 2003
Birch Telecom June 2000 - June 2001
Skills
Payroll, Employee Benefits, Deferred Compensation, Employee Relations, Customer Service, Recruiting, Leadership, Data Entry, Process Improvement, Management, Microsoft Office, Organizational..., Team Leadership, Human Resources, Account Management, Training, Microsoft Excel, Team Building, Strategic Planning
Education
DeVry University 2001 — 2003
BSBA, Business Information Systems
Emporia State University 1999 — 2001
AAS, CIS
Sprint January 2011 - February 2014
Sprint February 2005 - December 2010
Birch Telecom December 2000 - February 2005
Skills
B2B, Sales Management, Wireless, Sales Operations, Telecommunications, Sales Process, Mobile Devices, Managed Services
Education
Baker University
Bachelor of Science (B.S.), Business Management
Aflac January 2008 - Present
Farmers Insurance March 2014 - December 2014
Lilburn business association 2009 - 2011
Powercore 2008 - 2008
Dekalb County School September 2002 - May 2007
Birch Telecom June 2001 - December 2001
Pitney Bowes January 2001 - June 2001
OfficeMax March 1994 - October 2000
Skills
Time Management, Sales, Insurance, Account Management, Employee Benefits, Customer Service, Public Speaking, Sales Management, Marketing, Sales Process, New Business Development, Coaching, Team Building, Strategic Planning, Contract Negotiation, Negotiation, Marketing Strategy, Leadership Development, Direct Sales, Advertising
Education
Emory University 1987 — 1989
MDiv, Thelolgy
Morehouse College 1975 — 1980
Bachelor of Arts (B.A.), Philosophy and Religious Studies
Druid High School 1972 — 1975
diploma, college prep
Embarq January 2006 - Present
Birch Telecom 2000 - 2004
Education
Baker University 1994 — 1999
Strategicom, Inc March 2009 - Present
TSI-Global April 2007 - February 2009
Nuvox Communications August 2005 - April 2007
Birch Telecom February 2000 - August 2005
Education
Ferris State University 1995 — 1997
Professional Golf Management ( PGM )
Saint Bonaventure University 1994 — 1995
Business Administration
Apria Healthcare February 2010 - Present
NetStandard Inc January 2006 - April 2009
Birch Telecom April 2003 - April 2005
H&R Block November 2001 - April 2003
Sprint PCS April 2001 - August 2001
Decision One February 2000 - April 2001
Education
Davenport University 1994 — 1998
New Horizons Computer Learning Center
Clarus Communications December 2014 - Present
Windstream Communications December 2008 - December 2014
TSI Integrated Technologies August 2007 - November 2008
XO Communications August 2005 - August 2007
Birch Telecom July 2002 - July 2005
Fireman's Fund 1986 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1986
Skills
VoIP, Co-location, WAN, Networking, MPLS, SIP Trunking, SIP, IP, Telephony, Managed Services, Unified Communications, Disaster Recovery, Telecommunications, Selling, T1, Solution Selling, Direct Sales, Sales
Education
East Tennessee State University 1969 — 1973
Logix Communications July 2011 - Present
Telwest February 2011 - July 2011
Comcast January 2009 - February 2011
Logix Communications August 2005 - December 2008
Birch Telecom March 2003 - June 2005
Skills
Managed Services, MPLS, Solution Selling, Telecommunications, Direct Sales, T1, Telephony, Co-location, PRI, VoIP, Unified Communications, DS3, Ethernet, Account Management, Hosted Services, Fiber Optics, Internet Services, Optical Fiber, Broadband, Sales Process, Wireless, SIP Trunking, WAN, IP, SIP
Education
National Institute of Technology, Livonia, MI 1985 — 1987
certification, Electronics
Henry Ford Community College 1984 — 1985
MIQ Logistics February 2015 - Present
Sprint March 2012 - January 2015
Sprint April 2009 - March 2012
Sprint August 2003 - April 2009
Birch Telecom August 2001 - August 2003
Sprint June 1998 - August 2001
Skills
Analysis, Forecasting, Finance, Process Improvement, Financial Analysis, Financial Modeling, Wireless, Telecommunications, Planning Budgeting &...
Education
Rockhurst University 1996 — 1998
MBA, Finance Emphasis
Kansas State University 1988 — 1993
Bachelor of Business Administration (BBA), Accounting and Business/Management
OS33 July 2013 - Present
OS33 February 2012 - July 2013
ACS, a Xerox Company April 2011 - February 2012
ACS, a Xerox Company April 2010 - May 2011
ACS, a Xerox Company March 2008 - April 2011
Converged Communication Services, Inc. June 2002 - May 2005
Birch December 1998 - May 2002
Birch Telecom January 2000 - January 2001
Birch Telecom December 1998 - January 2000
Skills
Managed Services, Telecommunications, Vendor Management, Service Delivery, Data Center, Integration, IT Service Management, Disaster Recovery, Business Analysis, Cloud Computing, LAN-WAN, Outsourcing, Wireless, Project Management, Call Center, Requirements Analysis, SaaS, Team Leadership, Management, Business Continuity, Virtualization, ITIL, Business Process, WAN, VoIP, IT Strategy, Leadership, IT Management, Process Improvement, SharePoint, IT Operations, Project Portfolio..., Visio, Quality Assurance, Security, PMP, Enterprise Software, Active Directory, Strategy, Cisco Technologies, Professional Services, Call Centers, Troubleshooting, Servers, Infrastructure, System Deployment
Education
Park University 1995 — 1997
Kansas State University 1991 — 1994
CenturyLink April 2015 - Present
AT&T August 2011 - February 2015
AT&T August 2011 - December 2013
NuVox/Windstream Communications February 2007 - July 2011
Network Telephone February 2006 - February 2007
Birch Telecom February 2004 - February 2006
Raddison Edwardian Hotels May 2003 - August 2003
Skills
Order Management, Escalations Management, Project Management, Telecommunications, Sales Operations, Sales, Cold Calling, Managed Services, Management, Solution Selling, Leadership, Sales Management, Networking, Strategic Planning, VoIP, Customer Satisfaction, Marketing, Competitive Analysis, Market Research, Cloud Computing, Contract Negotiation, Co-location
Education
Texas Tech University - Rawls College of Business 2001 — 2003
BBA-Marketing, Business Administration
Blinn College 1999 — 2001
Sprint February 2015 - Present
Sprint May 2014 - February 2015
Sprint February 2012 - May 2014
Sprint Nextel February 2011 - March 2012
Sprint June 2009 - January 2011
Sprint August 2008 - June 2009
Sprint June 2005 - August 2008
Birch Telecom May 2002 - June 2005
Sprint November 1999 - May 2002
Sprint June 1997 - November 1999
Skills
Project Portfolio..., Account Management, Requirements Management, Product Development, Product Management, Executive Reporting, Reporting & Analysis, Budget Management, Network Engineering, Financial Analysis, Process Improvement, Budgets, Finance, Contract Negotiation, Project Planning, Integration, Project Management, Management, Wireless, Telecommunications, Cross-functional Team...
Education
Rockhurst University 1999 — 2001
MBA, Management
Iowa State University - College of Business 1993 — 1997
Bachelor’s Degree, Finance, General
Ames High School 1990 — 1993
High School
Parallon January 2015 - Present
Cardinal Health March 2006 - August 2014
Truman Medical Centers March 2002 - March 2006
Qual Serv/ Smith St. John March 2001 - March 2002
Birch Telecom January 2000 - March 2001
Utilicorp United/ Aquila February 1995 - January 2000
Skills
Healthcare Information..., Hospitals, Networking, Healthcare Industry, Sales Management, Team Building, Healthcare, Managed Care, Business Analysis, Cardiology, Cross-functional Team..., Market Development, Medicare, Pharmacy, Leadership, Budgets, Sales Operations, Organizational..., Product Launch, Selling, Management, Revenue Cycle, Healthcare Consulting, Program Management, Customer Service, Critical Care, Team Leadership, Informatics, New Business Development, Six Sigma, Purchasing, Supply Chain, Clinical Research, Software Documentation, Healthcare Management, Sales, Medicaid, Supply Chain Management, Project Management, Pharmaceutical Industry, Leadership Development, EHR, HIPAA, Medical Devices, Account Management, System Administration, Process Improvement, EMR, Public Speaking, Performance Improvement
Education
St. Bernard College 1973 — 1976
BA
Dekalb Community College 1971 — 1973
Associate of Arts (A.A.), Business Administration and Management, General
Sprint Nextel April 2011 - Present
Sprint November 2007 - April 2011
Sprint November 2006 - November 2007
Sprint November 2005 - November 2006
J.M. Neil & Assoc., Inc. August 2005 - November 2005
Birch Telecom March 2003 - August 2005
ionex telecommunications 1997 - 2003
ITI Marketing Services 1991 - 1997
Skills
Telecommunications, Training, Process Improvement, Call Centers, Customer Service, Vendor Management, Troubleshooting, Leadership, Management, Call Center, Project Management, Networking, Wireless, Strategic Planning, Microsoft Excel, VoIP, Customer Satisfaction, Outsourcing, Human Resources, Inventory Management, Coaching, Data Analysis, Sales, Program Management, Cross-functional Team..., Team Leadership, Customer Retention, Quality Assurance, Software Documentation, Time Management, Employee Training, Operations Management, Team Management, Forecasting, Project Planning, Team Building, Analysis, Workforce Management, Business Analysis, Account Management, Customer Experience, Visio, Business Process..., Access, Sales Operations, Performance Management, Change Management, CRM, Salesforce.com, Budgets
Education
Baker University 2005 — 2007
Bachelor of Science, Management
Butler County Community College 2002 — 2004
Associate of Arts
Ferrellgas March 2014 - Present
Ferrellgas August 2002 - Present
Birch Telecom July 2000 - August 2002
Skills
Employee Relations, Organizational..., Performance Management, Onboarding, Leadership Development, Workforce Planning, Training, Management, Employee Training, HRIS, Recruiting, Succession Planning, Employee Engagement, Leadership, Talent Acquisition, Team Building, Human Resources, Operations Management, Talent Management
Education
Kansas State University 1996 — 2000
BS, Human Resource Management
Johnson County Community College
Valu-Net LLC April 2011 - Present
RBC Wireless 2008 - September 2010
Birch Telecom 1998 - 2007
Education
Emporia State University
Comcast Cable November 2012 - Present
Comcast Cable February 2011 - November 2012
Comcast Cable November 2005 - February 2011
Birch Telecom July 2003 - November 2005
Ionex Communications May 2002 - July 2003
International Network Services August 2000 - May 2002
Motorola March 2000 - August 2000
Sprint Nextel March 1997 - March 2000
University of Kansas August 1995 - March 1997
Education
The University of Kansas 1995 — 1997
MS, Computer Science
Indian Institute of Technology, Bombay 1991 — 1995
BS, Computer Science and Engineering
Guidant Group May 2014 - Present
Full Employment Council April 2013 - April 2014
People Source, LLC October 2012 - April 2013
Ottawa University April 2011 - July 2012
University of Phoenix July 2005 - April 2011
PlattForm Advertising August 2005 - July 2006
Devry University August 2004 - August 2005
Emporia State University June 2002 - July 2004
Birch Telecom June 1999 - July 2002
Skills
Enrollment Management, Higher Education, Admissions, Mentoring, Public Speaking, Student Financial Aid, Training, Leadership, Customer Service, Management, Recruiting, Interviews, Analysis, Coaching, Retaining Customers, Staff Development, Marketing, Performance Management, E-Learning, Budgets, Adult Education, Campus, Student Affairs, Research, Customer Retention
Education
University of Phoenix 2006 — 2008
Master of Management, Business Management
Emporia State University 1996 — 1998
Bachelor of Fine Arts, Communication & Journalism
Kansas City Kansas Community College 1994 — 1996
n/a, General Education
The Hartford September 2014 - Present
The Hartford December 2012 - September 2014
The Hartford June 2009 - December 2012
The Hartford May 2008 - June 2009
The Hartford May 2007 - May 2008
The Hartford December 2006 - May 2007
The Hartford August 2004 - December 2006
John Hancock Life Insurance Company (U.S.A.) July 2003 - July 2004
Birch Telecom 2001 - 2003
Skills
Insurance, Risk Management, Investments, Leadership, Financial Analysis, Fixed Annuities, Life Insurance, Finance, Claim, Series 63, Retirement Planning, Retirement, Project Management, Software Project...
Education
Baker University 2008 — 2009
Master's degree, Business Administration and Management, General
Emporia State University 1999 — 2003
Bachelors, Finance
Scott Insurance January 2013 - Present
Scott Insurance April 2008 - Present
ADP June 2005 - April 2008
Birch Telecom 2004 - 2005
Lovio George, Inc. September 2003 - June 2004
Toledo Mud Hens September 2000 - September 2003
Skills
Employee Benefit..., Health Insurance..., Group Benefit Captives, Employee Benefits, Employee Wellness..., Healthcare, Disability Insurance, Change Management, Account Management, Sales, New Business Development, Cold Calling, Marketing, Salesforce.com, Sales Process, Strategic Planning, SaaS, COBRA, Health Insurance, Insurance, Leadership, Program Management, Public Relations, Sales Management, Sales Operations, Strategy, Time Management, Risk Management, Management, Customer Service, Integrated Marketing
Education
Bowling Green State University
Bachelor of Arts, Journalism, Marketing
U.S. Marine Corps IT Center June 2015 - Present
MRIGlobal July 2010 - October 2014
USDA April 2005 - January 2008
Birch Telecom February 1999 - April 2006
US Navy May 1978 - October 1998
Skills
Microsoft Office, Process Improvement, Microsoft Excel, Budgets, Customer Service, Data Analysis, PowerPoint, Team Leadership, Microsoft Word, Training, Program Management, Leadership, Management, Project Management, Research
Education
Johnson County Community College 1989 — 1990
None
North Iowa Area Community College Mason City, IA 1978 — 1979
tw telecom, inc. March 2011 - Present
tw telecom, inc. March 2006 - March 2011
Birch Telecom March 2001 - February 2006
Skills
Long Distance, Co-location, PRI, Private Line, Metro Ethernet, Managed Services, MPLS, Solution Selling, Telecommunications, T1, Sales Operations, Sales Process, IP VPN, SIP, Network Design, Telephony, Customer Satisfaction, Customer Service, Account Management, VoIP, Direct Sales, Data Center, Salesforce.com
Education
Auburn University at Montgomery
Q Comm Corporation September 2007 - Present
the Sunflower Group November 2005 - August 2007
Birch Telecom November 1999 - November 2005
Skills
Accounting, Financial Analysis, Budgets, Process Improvement, Access, Analysis, Microsoft Excel, Telecommunications, Vendor Management
Education
Emporia State University 1976 — 1980
Bachelors, Accounting
Ericsson September 2009 - Present
Sprint April 2006 - September 2007
Sprint August 2005 - April 2006
Birch Telecom March 2000 - August 2005
Granite Systems September 1999 - March 2000
Sprint October 1997 - September 1999
US Air Force September 1977 - September 1997
Education
Community College of the Air Force 1996 — 1997
N/A, Electronics Technology
Community College of the Air Force 1982 — 1982
N/A, Criminal Justice
Pie Hole Pastries February 2009 - Present
Grapevine Police Department November 2002 - Present
Branding Iron Grill 2001 - 2005
Encompass Network Services January 2001 - November 2002
Birch Telecom January 2000 - January 2001
Integrated Electrical Services/Data Division January 1998 - January 2000
Fisk Information Technologies September 1995 - January 1998
City of Fort Worth December 1989 - September 1995
City of January 1989 - September 1995
Skills
SQL Server, SharePoint, E911, SQL, SSRS, Server Software, Microsoft Office, Public Safety, Network Security, Servers, Telecommunications, Troubleshooting, Wireless, Budgeting, Team Building, Strategic Planning, Analysis, Customer Relations, Account Management, Problem Solving, Team Leadership, Windows, Network Design, Emergency Management, Government, Business Management, Customer Service, Operations Management, IP, Hardware, IT Management, Excel, Wireless Networking, Management, Budgets, Crime Prevention, Criminal Justice, Enforcement, Police, Patrol, Interrogation, Training, Microsoft Excel, Homeland Security, Investigation, Surveillance, SWAT, Private Investigations, First Responder, Evidence
Education
FBI National Academy 249th Session 2012 — 2012
Criminal Justice/Law Enforcement Administration
Texas State Technical College 1987 — 1989
Applied Electronics Technology
Baylor University 1985 — 1989
Business Administration
National Rifle Association March 2010 - Present
Coldwell Banker All American Realty August 2002 - Present
Coldwell Banker All American Realty May 2002 - Present
Coldwell Banker All American Realty May 2002 - Present
Coldwell Banker All American April 2002 - Present
Birch Telecom January 1998 - January 2000
AT&T October 1969 - October 1998
AT&T January 1990 - January 1998
Network Services Manager (AT&T) 1988 - 1998
AT&T 1969 - 1998
Skills
Relocation, First Time Home Buyers, Real Estate, Team Building, shooting sports..., Disaster Preparedness, Quality Assurance, Troubleshooting, Process Improvement, Referrals, Project Management, Residential Homes, Buyer Representation, Disaster Recovery, Customer Service, Seniors, Operations Management, Buyers, Management, Leadership, Emergency Management, Selling
Education
Internal AT&T/ Bell Labs 1988 — 2000
Resident Visitor Bell labs, Network Technologies and Services
Longview Community College
Computer Web Site Development
Cold Stone Creamery April 2008 - Present
Food April 2007 - Present
Sprint June 2005 - April 2008
Birch Telecom May 2000 - June 2005
Remax Business 2001 - 2001
Computer Technology Associates June 1998 - November 1999
Skills
Franchising, Customer Service, Web Design, Public Speaking, Social Media, Project Management
Education
Buena Vista University 1997 — 1999
BA, Management Information System
One Life America January 2014 - Present
Insurance agent 2013 - Present
Insurance agent 2011 - Present
America's Health Team June 2011 - December 2011
Self January 2011 - April 2011
ABM III Advance Business Machines March 2010 - January 2011
Liz & Co., LLC January 2008 - December 2009
Birch Telecom 2001 - 2004
Birch Telecom 2001 - 2003
Barksdale Warrior Paper Company 1985 - 1993
Skills
Insurance, Term Life Insurance, Fixed Annuities, Sales Management, Customer Service, Account Management, New Business Development, Whole Life, Retirement, Direct Sales, Critical Illness, Marketing, Disability Insurance, Leadership, Sales, Employee Benefits
Education
Auburn University 1972 — 1974
Education and Home Economics
Turner Broadcasting October 2011 - Present
Georgia Department of Education September 2010 - March 2012
Prenova 2011 - 2011
Birch Telecom December 2008 - February 2010
TCI Powder Coatings January 2003 - December 2008
Skills
Web Services, Microsoft SQL Server, Software Development, XML, C#, JavaScript, jQuery, T-SQL, WinForms, ASP.NET, ASP.NET MVC, Entity Framework, LINQ, Unit Testing, SDLC, JSON
Education
Georgia Southwestern State University 2000 — 2002
M.S., Computer Science
Birch Communications February 2008 - Present
Birch Telecom May 2000 - February 2008
Kansas Department of Revenue June 1985 - May 2000
Skills
Tax, Auditing, Telecommunications, Accounting, Variance Analysis, Business Analysis, Process Improvement, Business Strategy, Analysis, Business Process..., General Ledger, Mergers & Acquisitions, Team Leadership, Financial Reporting, Forecasting, Account Reconciliation, Access, Business Planning, Corporate Tax, Strategic Planning, Financial Analysis, Management, Budgets, Team Building, Vendor Management, Tax Research, Financial Accounting, Tax Accounting
Education
Kansas State University
Bachelor of Science, Accounting
Harte-Hanks September 2008 - Present
Centrinex April 2006 - February 2008
McLeod USA April 2004 - April 2006
Qwest Communications September 2003 - April 2004
Birch Telecom 1998 - 2002
MCI January 1991 - February 1998
Skills
Call Center, Integrated Marketing, Digital Marketing, Customer Experience, Process Improvement, Direct Marketing, B2B, Call Centers, Social Media Marketing, Direct Mail, Training, Marketing, Management, Customer Retention, Customer Acquisition, Leadership, Sales, Advertising, Account Management, CRM, Vendor Management, Team Building, Customer Service, Strategic Planning
Education
Kirkwood Community College 1991 — 1992
Associate Arts, Liberal Arts
South Tama County High School 1986 — 1990
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Deltacom February 2003 - Present
Earthlink Business formerly Deltacom 2003 - Present
Birch Telecom 2001 - 2003
Birch Telecom March 2000 - April 2002
Education
Indiana University of Pennsylvania 1996 — 2000
Bachlor, Marketing
LegalNet, Inc March 2011 - Present
Americo Financial Life and Annuity Insurance Co. September 2007 - January 2009
Americo Financial Life and Annuity 2004 - 2007
Broadwing Communications 2002 - 2004
Birch Telecom January 1999 - May 2000
AT&T 1971 - 1998
Skills
Project Management, Account Management, Strategic Planning, Vendor Management, Networking, Forecasting, Business Analysis, Performance Management, Training, Visio, Microsoft Excel, Business Process..., Direct Sales, Microsoft Office, Marketing, Telecommunications, New Business Development
Education
Missouri State University 1971 — 1978
Ozark High School 1964 — 1970
ForeFront Golf Inc. 2006 - Present
ForeFront Golf December 2006 - December 2008
ForeFront Group, Inc 2006 - 2008
Birch Telecom June 2000 - July 2004
Golf Discount of St. Louis January 1994 - June 2000
Education
Kansas State University 1989 — 1993
B.S. of Science, Sociology
NewEDI March 2015 - Present
PEG Bandwidth, LLC August 2013 - Present
Comm Consultants August 2012 - Present
Emergence Entertainment 2012 - 2013
Consolidated Communications December 2010 - August 2012
AT&T February 2007 - March 2010
McLeodUSA June 2003 - February 2007
Birch Telecom February 2001 - May 2003
Skills
MPLS, VoIP, Screenwriting, Ethernet, Unified Communications, Managed Services, Solution Selling, IP, Wireless, LAN-WAN, Account Management, Data Center, Selling, Sales Management, Sales
Education
Southern Illinois University, Carbondale 1976 — 1980
Radio and Television
John A Logan College 1974 — 1976
Associate's degree, General Studies
Sherwood Oaks
Leadership and Marketing Coach September 2013 - Present
Payless ShoeSource 2002 - Present
Birch Telecom 1999 - 2001
EnergyOne 1997 - 1998
Skills
Merchandising, Strategic Planning, Retail, Marketing Strategy, Marketing, Advertising, Recruiting, Leadership, Marketing Communications, Brand Management, Public Relations, Social Media Marketing, Sales, Event Planning, Marketing Management, Brand Development, Talent Management, Team Building, Integrated Marketing, Market Research
Education
Barnard College
Bachelor of Arts (B.A.), Latin American Studies
Harvard Business School
Master of Business Administration (M.B.A.), Marketing
New York University
MA
USDA May 2012 - Present
USDA April 2011 - May 2012
USDA December 2009 - April 2011
USDA June 2008 - December 2009
USDA May 2001 - June 2008
ACS Government Solutions Group January 2001 - May 2001
Birch Telecom August 2000 - January 2001
Birch Telecom January 1999 - August 2000
Birch Telecom 1997 - 2000
Skills
Solaris, Disaster Recovery, Unix, Enterprise Architecture, ITIL, IT Management, Enterprise Software, Information Security, SharePoint, Active Directory, Information Technology, IT Strategy, Integration, System Administration, Data Center, Windows Server, Requirements Analysis, VMware, Security, IT Operations, Visio, Troubleshooting, DNS, Virtualization, IT Service Management, Cisco Technologies, Citrix, PMP, Software Documentation, Servers, System Deployment, Network Security, Operating Systems, Program Management, Solution Architecture, Computer Security, Oracle, SDLC, High Availability, Linux, Business Analysis, VMware ESX, Cloud Computing, Data Warehousing, Datacenter...
Education
Emporia State University 1996 — 1999
BS, Computer Information Systems
Kansas State University 1995 — 1996
Computer Information Systems
VOATX 2005 - Present
Birch Telecom 2002 - 2005
Texas Department of Assistive and Rehabilitative Services 2001 - 2002
@Link Communications July 2000 - December 2000
AT&T April 1979 - December 1999
Skills
Unified Communications, Sales, Team Building, Telecommunications, Leadership, Strategic Planning, Direct Sales, Sales Engineering, Microsoft Excel, Customer Service, Microsoft Office, Negotiation, Budgets, Outlook, Microsoft Word, Management, Salesforce.com, Leadership Development, Team Leadership, Training, Contract Negotiation, Marketing, Public Speaking, Coaching, Business Development, Social Networking, Event Planning, Fundraising, New Business Development, Organizational..., Public Relations, Employee Relations, Online Marketing, Nonprofits, Recruiting, Staff Development
Education
Western Governors University 2013 — 2015
Master of Business Administration (M.B.A.), Management and Strategy
University of Phoenix 2007 — 2011
BS, Criminal Justice Administration
Oklahoma Baptist University 1977 — 1978
Emporia's Radio Stations, Inc January 1986 - Present
Birch Telecom 1998 - 2002
Education
Emporia State University 1965 — 1968
BS, Business
O'Reilly Auto Parts March 2011 - July 2012
Bass Pro Shops 2007 - 2011
MAST Technology June 2006 - August 2007
Dean Machinery Co and Dean Realty Co. March 2001 - June 2006
Birch Telecom 1999 - 2001
Sprint PCS 1997 - 1999
Johnson & Higgins July 1996 - October 1997
Payless Cashways, Inc. April 1991 - June 1996
Panhandle Eastern Pipe Line Company 1979 - 1991
Skills
Loss Prevention, Customer Service, Insurance, Workers Compensation, Inventory Management, Claim, Retail, Asset Protection, Customer Satisfaction, Microsoft Excel, Microsoft Office, Team Building, Process Scheduler, Leadership, Employee Benefits
Education
Northwest Missouri State University
Bachelor of Science, Business Management / Finance & Insurance
Van Horn High School, Independence, MO
Waddell & Reed January 2013 - Present
Waddell & Reed January 2010 - December 2012
Waddell & Reed January 2007 - January 2010
Waddell & Reed December 2005 - January 2007
Birch Telecom June 2005 - August 2005
NAIC August 2004 - June 2005
Skills
Quality Center, User Acceptance Testing, Software Quality..., Test Planning, System Testing, SDLC, Quality Assurance, JIRA, Testing, Visio, Requirements Gathering, Business Requirements, Requirements Analysis, Mutual Funds, Software Documentation, SQL, Data Driven Testing, Test Data, Test Management, Test Cases, Regression Testing, Scrum, DB2, Vendor Management, Defect Tracking, Test Execution, Integration, Microsoft SQL Server, Waterfall, Test Strategy
Education
DeVry University-Missouri 2002 — 2005
Bachelor of Science (BS), Computer Information Systems
Army National Guard December 2007 - Present
G. R. Jeane Sales Consulting May 2004 - November 2007
Tyco Fire & Security (ADT Security) September 2003 - May 2004
Birch Telecom March 2001 - September 2003
ADT Security December 1997 - January 2001
Additional Employment and experience February 1984 - November 1999
Skills
Human Resources, Recruiting, Entrepreneurship, Personnel Management, Sales Management, Direct Sales, New Business Development, Business Process..., Small Business, Organizational..., Sales Process, Sales Presentations, Sales Commissions, Retail Sales, Marketing Strategy, Inventory Management, Employee Training, Equal Employment..., Diversity Training, Resiliency, Building Materials, Funeral Homes, Hobby Farms, DOT regulations, Christian Ministry, Army, Military Training, Military, Public Speaking, Military Experience, Customer Service, Leadership, PowerPoint, Microsoft Office, Microsoft Word, Training, Team Building, Teaching, Outlook, Strategic Planning, Management, Research, Leadership Development, Time Management, Project Management, Process Improvement, Team Leadership, Sales Operations
Education
Mercer University 2003 — 2005
Bachelor of Applied Science, Organization Leardership
ValuNet, LLC March 2013 - Present
Stutler Technologies. Corp August 2002 - March 2013
Birch Telecom January 1998 - August 2002
Valu-Line November 1986 - January 2002
Skills
RF Mapping using Planet, RF Planning, Telecommunications, SIP, Troubleshooting, Routing, Network Architecture, Call Center, VoIP, T1, IP, Wireless, MPLS, Ethernet, Management, Direct Sales, Optical Fiber
Education
Emporia State University 1981 — 1985
Bachelor of Science, Business Administration, Marketing
Emporia High School 1978 — 1981
General Education
Hostess Brands September 2007 - Present
Hostess Brands September 2007 - Present
Hostess Brands October 2001 - September 2007
Hostess Brands October 2001 - September 2007
Birch Telecom May 1999 - September 2001
Birch Telecom May 1999 - September 2001
JC Penney September 1994 - May 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SAP, SAP HR, SAP R/3, Hiring Personnel, Hiring Employees, Interviews, Exit Interviews, Payroll Services, Payroll Cards, New Hire Orientations, HRIS, HR Policies, FMLA, Benefits Administration, Employee Relations, Union, Deferred Compensation, Labor Relations, Grievances
Education
Emporia State University 1995 — 1999
Bachelor, Business Administration and Management, General
Emporia State University 1995 — 1999
Bachelor of Science, Business Management; Business/Retail Merchandising
Shaw Industries 2010 - Present
ForeFront Golf 2006 - 2010
Birch Telecom 2000 - 2004
Golf Discount of St. Louis, Inc. 1994 - 2000
Skills
Sales, Purchasing, Employee Training, Cold Calling, Forecasting, Production Budgeting, Sales Operations
Education
Kansas State University 1990 — 1993
yes, Sociology
Highland Community College 1989 — 1990
General Studies
Ericsson October 2014 - Present
Integrated Systems November 2004 - Present
Birch Telecom July 1999 - October 2004
Skills
Business Analysis, Business Process..., Change Management, IT Strategy, Integration, Operations Management, Process Improvement, Program Management, Project Management, Switches, Telecommunications, Wireless
Education
Northwest Kansas Technical College 1998 — 1999
Clinton High School 1994 — 1997
Ad Astra Information Systems March 2015 - Present
Ad Astra Information Systems December 2012 - March 2015
Sprint PCS January 2002 - June 2004
Sprint PCS March 2001 - January 2002
Birch Telecom April 2000 - March 2001
Birch Telecom October 1999 - April 2000
Sprint Corporation March 1999 - October 1999
MCI Worldcom, Inc July 1998 - March 1999
Skills
Leadership, Management, Microsoft Office, Team Management, Microsoft Excel, Sales, Time Management, Customer Service, Process Improvement, Troubleshooting, Telecommunications
Education
Kansas State University 1993 — 1998
Bachelor of Science (B.S.) Business Administration, Marketing and Human Resource Mgmt
Johnson County Community College
Management Series
Alianza Latina Aplicando Soluciones (ALAS) September 2014 - Present
Alianza Latina Aplicando Soluciones (A.L.A.S.) April 2014 - August 2014
Federal Aviation Administration - FAA November 2002 - May 2005
Federal Reserve Bank of Kansas City April 2001 - November 2002
Birch Telecom January 2000 - April 2001
Accenture September 1999 - January 2000
Accenture June 1997 - September 1999
Education
Kansas State University 1994 — 1997
Master of Business Administration (MBA), Finance, General
Kansas State University 1989 — 1994
Bachelor of Science (BS), Industrial Engineering
Kansas State University 1989 — 1994
Bachelor of Science (B.S.), Physical Sciences