Black Box Network Services
Industry: Company
DescriptionBlack Box Corporation, also doing business as Black Box Network Services, is headquartered in the Pittsburgh suburb of Lawrence, Pennsylvania, United States. The company is a provider of communications products. Headquarters: Lawrence, Pennsylvania, United States Revenue: 992 million USD (2015) CEO: Joel T. Trammell Number of employees: 4,300 Subsidiaries: BB Technologies Inc, NextiraOne Federal, LLC, Parent organizations: BBox Holding Company, AGC Networks Pte. Limited
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Black Box Network Services Employees
Comcast September 2013 - Present
Engility Corporation July 2012 - August 2013
L-3 Communications June 2010 - February 2012
Black Box Network Services April 2006 - February 2010
Skills
Fiber Optics, Optical Fiber, Troubleshooting, Ethernet, Telecommunications, Test Equipment, Cables, Cat6, Fusion Splicing, Network Infrastructure, OTDR, Gigabit Ethernet, Cat5e, Fiber Optic Networks, Cabling, LAN-WAN, Network Engineering, Networking, VoIP, Leadership
Education
Glendale Community College
TEECOM September 2015 - Present
CS Technology May 2013 - July 2015
Shen Milsom & Wilke September 2012 - May 2013
CS Technology August 2011 - August 2012
Black Box Network Services May 2010 - August 2011
Newcome Corp 2004 - May 2010
Newcome Electronic Systems September 1995 - 2004
Midwest Service Management October 1987 - September 1995
Skills
Troubleshooting, Management, Telecommunications, Project Management, Data Center, AutoCAD, Budgets, Account Management, Unified Communications, Networking, Requirements Analysis, Cabling, Solution Selling, Contract Negotiation, Wireless, Integration, Infrastructure, Project Planning, IP, Team Leadership, Network Design, Wireless Networking, Vendor Management, Optical Fiber, Structured Cabling
Education
Franklin University 1989 — 1994
Bachelors, Computer Science / Business Minor
Licking Valley
High School Diploma
Black Box Network Services July 2015 - Present
BarkleyREI November 2005 - June 2015
Guru.com June 2003 - November 2005
Intelytics & iventurelab.com 2000 - 2002
Skills
Usability Testing, CMS, User Experience, Information Architecture, User Interface Design, Heuristic Evaluation, Functional..., Web Strategy, Mobile Applications, User-centered Design, Web Design, Accessibility, Usability Design, Personas, Information Design, Interactive Marketing, Mobile, Content Strategy, User Interface, Experience Design, Interaction Design, Content Management, Human-computer..., Card Sorting, Site Maps, Prototyping, Contextual Inquiry, Paper Prototyping, User Scenarios, Wire Framing, Sitemaps, Heuristic Analysis, Mobile Design, User Flows, User Research, Wireframes, Copywriting, User Journeys, Usability, Web Project Management, User Experience Design, Visual Design, Front-end, Web Analytics, Interactive Advertising, Rapid Prototyping, Mobile Marketing, Persona, Axure, Visio
Education
Edinboro University of Pennsylvania
Black Box Network Services October 2014 - Present
Ariba February 2014 - September 2014
Direct Energy July 2012 - January 2013
Sano Scientific April 2011 - January 2012
Alta Colleges July 2009 - February 2010
Sanford Brown Institute March 2004 - June 2008
PNC Bank October 2001 - January 2004
Skills
Spanish, Purchasing, Customer Service, Customer Relations, PowerPoint, Outlook, Microsoft Office, Word, Public Relations, Microsoft Word, Retail, Sales Management, Marketing, Sales, Team Building, Management, Training, Human Resources, Recruiting, Time Management, Interviews, Coaching, Microsoft Excel, Salesforce.com, Public Speaking, Sourcing, Leadership, Social Networking, Cold Calling, Leadership Development, Employee Relations, Banking, Data Entry, Customer Retention, College Recruiting, Organizational..., Call Centers, Resume Writing
Education
Robert Morris University 2005 — 2012
MA, Organizational Psychology
Duquesne University 1996 — 2001
BA, Psychology
Carousel Industries June 2015 - Present
Windstream Communications January 2014 - June 2015
Black Box Network Services January 2013 - January 2014
American Express January 2011 - January 2013
SafetyMax Corporation January 2010 - February 2011
Cintas June 2007 - December 2009
Cintas June 2007 - December 2009
Cintas June 2004 - June 2007
Cintas May 2003 - April 2004
Cintas August 2002 - April 2003
Skills
Consultative Selling, B2B, Sales Management, Contract Negotiations, Salesforce.com, New Business Development, Cold Calling, Direct Sales, Team Building, Sales Process, Contract Negotiation, Customer Relations, Mentoring, Team Leadership, Negotiation, Forecasting, Strategic Planning, Solution Selling, Account Management, Coaching, Customer Satisfaction, Sales Presentations, Key Account Management, Selling, Business Development, Management, Sales, Operations Management, Training, Leadership, CRM, Program Management, Lead Generation, Strategic Partnerships, Strategy, Retail, Competitive Analysis, Time Management, P&L Management, Customer Retention, P&L, Cross-functional Team..., Business Planning, Marketing Strategy, SaaS, Start-ups, Pricing, Contact Centers, Marketing, Unified Communications
Education
Cal State Hayward 1989 — 1991
Diablo Valley College 1986 — 1989
American Airlines March 2014 - Present
US Airways May 1994 - March 2014
Westinghouse Electric Company February 1993 - April 1994
Black Box Network Services July 1985 - February 1992
Black Box Network Services April 1983 - June 1985
Skills
Technical Support, Product Management, Network Administration, Network Design, Network Security, Process Improvement, Strategic Planning, Change Management, Program Management, Technical Documentation, Troubleshooting, Vendor Management, Integration, XP, Testing, IT Management, Windows, Telecommunications, Software Documentation, Storage Area Networks, Disaster Recovery, IT Strategy, Active Directory, Visio, Data Center, ITIL, System Deployment, SharePoint, Windows XP, IT Operations, IT Service Management, Security, SDLC
Education
Drexel University
Electrical and Electronics Engineering
University of Pittsburgh
Electrical and Electronics Engineering
Black Box Network Services July 2008 - November 2014
Skills
Telecommunications, Unified Communications, VoIP, Account Management, Wireless, Telephony, Product Management, Solution Selling, Call Center, Project Management, Managed Services, Salesforce.com, Messaging, Vendor Management, Channel, Call Centers, Video Conferencing, Hardware, Direct Sales, Strategic Planning, Security, Marketing, Budgets, Team Building
Education
Florida Metropolitan University 2003 — 2005
Hillsborough Community College
Ricoh Americas Corporation October 2009 - June 2012
Black Box Network Services January 2001 - February 2009
Xerox Corporation December 1984 - December 2000
Skills
Solution Selling, Selling, Managed Print Services, Managed Services, Sales Management, Direct Sales, Major Accounts, Document Imaging, Document Management, Outsourcing, Customer Satisfaction, Strategic Planning, Business Development, VoIP, Team Building, CRM, Management, Telecommunications, Operations Management, Sales Process, Sales, Contract Negotiation, B2B, Salesforce.com, Account Management, Key Account Management, Cloud Computing, Strategic Partnerships, Lead Generation, Sales Presentations, Pre-sales, Professional Services, Channel Partners, Software Industry, Cold Calling, Complex Sales, Customer Retention, Enterprise Software, SaaS, P&L Management, New Business Development, Product Marketing, Unified Communications, International Sales, Sales Operations, Leadership, Networking, Consulting, Process Improvement, Customer Service
Education
Florida International University - College of Business Administration 1980 — 1984
B.B.A., International Marketing
Walser Automotive Group October 2014 - Present
Black Box Network Services November 2013 - September 2014
General Mills February 2013 - October 2013
Skills
Linux, Networking, Active Directory, Cisco Technologies, HTML5, Windows 7 Migration, HTML 5, Microsoft Servers, Windows 7, Windows XP, Hardware, Operating Systems, Software Installation, System Deployment, Technical Support
Education
Dunwoody College of Technology 2010 — 2012
Associate of Applied Science, Computer Networking Systems
Marathon Deployment November 2013 - Present
Black Box Network Services October 2014 - February 2015
iPayment, Inc. July 2014 - October 2014
By Light Professional IT Services May 2014 - September 2014
Adecco Group December 2013 - July 2014
Pace Payment Systems June 2014 - June 2014
Tech USA September 2012 - September 2012
The Ian Martin Group August 2011 - September 2011
The Ian Martin Group June 2011 - July 2011
The Ian Martin Group February 2011 - June 2011
Skills
Networking, Software Installation, Troubleshooting, Hardware, Telecommunications, Computer Hardware, Active Directory, Help Desk Support, System Deployment, Laptops, Windows Server, Software Documentation, Windows XP, Wireless, Integration, XP, VoIP, Printers, Sales, Customer Service, POS, Project Planning, Project Coordination, BTS Installation, CDMA 1X, Fiber Optic Cable, System Integration..., Data Migration, Data Recovery, Project Delivery, Field Service..., Cisco VoIP, Property Management, UPS Shipping, Shipping Systems, CCTV, SharePoint, RFID+, WebEx, HTML, cisco packet tracer, CYBERSECURITY, QSR PROGRAMMING, XPIENT CONTROL POINT
Education
CISCO GLOBAL ACADEMY 2014 — 2014
CCENT, CYBERSECURITY
West Los Angeles College 2013 — 2013
CISCO CERTIFIED NETWORK ASSOCIATE, CCNA- CISCO CERTIFIED NETWORK ASSOCIATE, pending-
DeVry University-California 2006 — 2009
B.S., Network Communication & Management
Southern California Regional Occupational Center 1999 — 2000
Computer Repair Technician, Computer Information Systems, A+
Santa Monica College 1997 — 1999
A.S, (CIS) COMPUTER INFORMATION SYSTEMS, A+
Southern California Regional Occupational Center 1994 — 1997
Junior Drafter, Architectural Drafting and Architectural CAD/CADD, A-
· High School 1991 — 1995
Acano June 2013 - Present
Black Box Network Services May 2011 - April 2013
TANDBERG November 2008 - August 2011
TANDBERG January 2007 - October 2008
TANDBERG May 2006 - December 2006
TANDBERG April 2004 - April 2006
TANDBERG April 2003 - April 2004
Education
East Carolina University 1998 — 2002
BS, Computer Science
CSC November 2014 - Present
USAA January 2014 - November 2014
Merits Health Products November 2009 - September 2011
Telserv, LLC April 2007 - March 2009
Black Box Network Services January 2000 - April 2007
Smart Design Systems, LLC 2001 - 2007
568Systems January 1997 - December 1999
Nortel Networks January 1982 - December 1997
Skills
Telecommunications, Project Management, Telephony, Cabling, Operations Management, Management, LAN-WAN, Troubleshooting, Customer Service, Security, Networking, Process Improvement, Vendor Management, Customer Satisfaction, Call Centers, Training, Sales, Customer-focused Service, Computer Proficiency, Strategy
Education
Eastern Connecticut State University 1990 — 1998
Bachelors, Business, 3.8
University of Virginia January 2015 - Present
University of Virginia August 2012 - Present
Logistics Management Institute May 2015 - August 2015
Black Box Network Services May 2013 - August 2013
Minnieland Academy January 2012 - June 2012
Skills
Microsoft Office, Research, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Teamwork, International Relations, English, Microsoft Word, Python, C++, Java, SQL, MySQL, Hadoop, Apache Pig, Hive, Data Analysis, Statistical Data..., Statistical Modeling, Mathematical Modeling, Matlab
Education
University of Virginia 2012 — 2016
Pursuing a Bachelor's Degree, Mathematics and Statistics, B+
George Mason University 2010 — 2012
Chemistry, Mathematics, A -
AT-NET Services, Inc. July 2012 - Present
Crowders Mountain Fire and Rescue January 2011 - Present
Black Box Network Services September 2010 - January 2012
AT-NET Services, Inc. March 2007 - June 2010
BroadStar Holdings LLLP (cable TV February 1997 - January 2007
Skills
Network Design, Fiber Optics, Telco, System Administration, Data Center, Networking, Security, Cisco Technologies, Structured Cabling, Team Leadership, Strategic Planning, Management, Optical Fiber, CCTV, Team Building, WAN, Troubleshooting, Cabling, Project Management, New Business Development, VoIP, Budgets, Fire Fighter, Technical Support, Disaster Recovery, Hardware, Managed Services, Telecommunications, Wireless, LAN-WAN, Software Installation, Information Technology, Routers, IP, Project Planning, DSL, Cloud Computing, Network Security, Telephony, CCNA, Switches, Ethernet, Wireless Networking, Video Conferencing, Unified Communications, Program Management, Network Engineering, Network Administration
Education
Gaston College 2011 — 2014
State Certifications, Structural Fire Fighting
Bicsi 2007 — 2009
RCDD, ITS Technician
New Jersey State Fire College 1989 — 1993
Multiple State Certifications, Fire Fighter
Black Box Network Services April 2014 - December 2014
Bed Bath and Beyond May 2013 - April 2014
Skills
Project Management, Growth Strategies, Training, Management, Performance Management, Software Quality..., Business Analysis, Requirements Gathering, Automation Testing, Microsoft Dynamics AX, SQL, Mobile Technology, Avaya IVR, Agile Testing, SDLC (Waterfall and..., Load Runner
Education
Glendale Community College 2007 — 2007
Human Resource Management
BRM College 1990 — 1993
Bachelor of Science
Black Box Network Services August 2015 - Present
Black Box Network Services August 2013 - August 2015
Dick's Sporting Goods September 2009 - August 2013
Hill, Barth & King LLC August 2007 - September 2009
Pyne, Waltrip, Decker & McCoy August 2005 - August 2007
Hemming Morse, Inc. July 2004 - August 2005
Skills
Financial Reporting, Accounting, Tax, GAAP, Financial Accounting, Financial Analysis, Budgets, Internal Controls, Tax Preparation, Sarbanes-Oxley Act, Auditing, Forecasting, Strategic Financial..., CPA, Corporate Tax, Financial Modeling
Education
Gordon College 2000 — 2004
BS, Accounting, Business Administration
Black Box Network Services January 2012 - Present
InnerWireless February 2004 - January 2012
Pulsar Comm 2003 - 2005
Uniden 1994 - 1996
VMX. Inc. 1988 - 1993
Skills
Management, Strategy, Strategic Planning, Wireless, Solution Selling, Business Development, Sales Management, Business Strategy, Strategic Alliances, Product Development, New Business Development, Team Leadership, Sales, Telecommunications, Product Marketing, Account Management, WiFi, Team Building, Marketing, Direct Sales, P&L Management, Strategic Partnerships, Sales Process, Go-to-market Strategy, SaaS, Product Management, Networking
Education
Grand Valley State University 1975 — 1979
BBA, Finance
Cauley Security Services - now known as U.S. Security Associates May 2011 - Present
U.S. Security Associates May 2011 - Present
Black Box Network Services April 1998 - May 2003
Newcome Electronic Systems 1995 - 1997
Newcome Electronic Systems 1995 - 1997
US Navy August 1988 - December 1993
Skills
Physical Security, Security Operations, Security Management, Corporate Security, CCTV, Cabling, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Multi Tasking, Software Documentation, Military, Security, Training, Access Control, First Aid, Policy, Security Training, Software Installation, Surveillance
Education
Cuyahoga Community College 2009 — 2009
Western Governors University 2008 — 2009
South Gwinnett
South Gwinnett High School
Corvisa July 2015 - Present
Strategic Products and Services (SPS) October 2014 - June 2015
Black Box Network Services 2005 - June 2014
Norstan Communications, Inc. 1998 - 2005
Norstan Communications 1991 - 1998
Rochester Telephone 1984 - 1990
Skills
Sales, Solution Selling, Enterprise Software, IVR, Unified Communications, Contact Centers, Call Center, Sales Management, VoIP, Call Centers, Direct Sales, Go-to-market Strategy, SIP, Wireless, Avaya, Channel Partners, Professional Services, Telephony, Telecommunications, Sales Operations, Managed Services, Cloud Computing, Pre-sales, SaaS, MPLS, Selling, CTI, IP, SIP Trunking, Data Center, Sales Process, ACD, Vendor Management, Salesforce.com, Sales Engineering, Video Conferencing, Strategic Partnerships, Cisco Technologies, WAN, Hosted Services, Telepresence, Ethernet, Customer Acquisition, Long-term Customer..., Sales Presentations, Relationship Management, Business Analysis, Vendor Relationships, Building Relationships, Requirements Analysis
Education
Elizabethtown College 1976 — 1980
B.S., marketing & economics
Somers High
Icon Event Group Icon Global Group, Inc. December 2010 - Present
Facility Repair Services 2008 - 2010
Black Box Network Services 2002 - 2005
Skills
Event Management, Marketing Communications, Marketing Strategy, Public Relations, Creative Writing, Creative Consultation, Blogger
Education
Georgia State University 1998 — 2002
Bachelors, Journalism - Public Relations
Bandwidth.com December 2013 - Present
Black Box Network Services December 2008 - December 2013
Circuit City July 2006 - November 2008
Skills
Computer Hardware, Troubleshooting, Software Installation, Customer Service, Customer Satisfaction, Telecommunications, Network Communications, Wireless Networking, Operating Systems, Technical Support, Laptops, Windows Server
Education
Elon University
Biology
Guilford Technical Community College
Computer Information Technology
Black Box Network Services October 2014 - Present
Hewlett-Packard May 2008 - September 2014
Hewlett-Packard March 2004 - May 2008
Hewlett-Packard June 2003 - March 2004
Skills
ITIL, Unix, Management, PMP, Vendor Management, SDLC, IT Strategy, IT Service Management, Software Project..., Project Management, Information Technology, IT Management, Requirements Analysis, Disaster Recovery, Program Management, HP, Microsoft Office, OneNote, Novell Netware, Windows, DOS, C++, COBOL, RPG III, AS400 system, MS Project, BMC Remedy, VPN, RAS, Agile Methodologies, Certified Scrum Master..., Service Delivery, Scrum
Education
Strayer University-Virginia
Bachelor of Science Computer Networking, Computer Systems Networking and Telecommunications
Virginia Commonwealth University
Marketing, Economics and Business Administration
ECPI University
Computer Programming, Computer Programming
Avaya December 2009 - Present
Nortel May 2008 - December 2009
Black Box Network Services January 2004 - April 2008
TELUS (formerly Williams and TTS Meridian Systems) April 1995 - January 2004
Skills
Unified Communications, Avaya, SIP, Telephony, VoIP
Education
Durham College 2002 — 2004
Project Management
Fleming College 1993 — 1995
Telephone Systems
RHS Safety Consultants November 2013 - Present
Black Box Network Services August 2000 - Present
Washington County September 1996 - Present
Washington County August 1989 - Present
Movie Security July 1990 - March 1991
Y.M.C.A. August 1989 - July 1990
K-mart August 1984 - June 1986
Skills
Enforcement, Criminal Justice, Government, Criminal Investigations, Police, Crime Prevention, Community Outreach, Public Speaking, Leadership, Grant Writing, First Aid, Cpr Certified, Conflict Resolution, Report Writing, Public Safety, Firearms, First Responder, Surveillance, Incident Command, Crisis Management, Local Government, Security, Training, Disaster Response, Preparedness, Interrogation, Emergency Planning, Policy, Supervisory Skills, Weapons of Mass..., Computer Forensics, Workplace Violence, Patrol, Federal Government, Executive Protection, Personal Protection, Personal Security, Security Operations, Self Defense, Security Training, Corporate Security, Protection, Background Checks, Physical Security, Taser, Hostage Negotiator, Close Protection, Security Management, Security Awareness, Crowd Control
Education
Dickinson College
California University of Pennsylvania
Thiel College
FedEx Express June 2004 - Present
Black Box Network Services September 1999 - October 2001
ATI Allegheny Ludlum July 1983 - August 1999
Skills
Facility Management, Contract Management, Purchasing, Project Management, Customer-focused, Logistics, Operations Management, Management, Transportation, Facilities Management, Supply Chain, Change Management, Contract Negotiation, Supply Chain Management, Cross-functional Team..., Process Improvement, Team Building
Education
Villanova University 2012 — 2013
Master's Certificates, Commercial and Government Contract Management
Dowling College 2006 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh 1978 — 1982
Bachelor of Science (BS), Computer and Information Sciences, General
Black Box Network Services July 2014 - Present
Black Box Network Services 2014 - 2015
Verizon Global Network Service Delivery & Assurance May 1999 - June 2014
Southwest General Health Center January 1981 - May 1999
Consolidated Controls Inc. 1978 - 1981
Skills
PBX, VoIP, IP, Wireless, Telephony, Unified Communications, Telecommunications, Switches, Call Center, Troubleshooting, ACD, NuPoint VM, SIP, Microsoft Office, FTP, TFTP, OAI, NEC, Voice Mail, ISDN, FUSION, CCIS, QSIG, TDM, IP PBX, Technical Support, Cabling, T1, TCP/IP, QoS, LAN-WAN, Networking, Avaya, WAN, Network Design, Computer Network..., Ethernet, Software Installation, IVR, Network Architecture, Managed Services, IP Phones, Data Center, Sales Engineering, Call Centers
Education
Cuyahoga Community College
Associate of Applied science, Electrical - Electronic Technology
John Marshall High School 1974 — 1976
NEC Technical Training Center, TX
PBX's and Application platforms
Covestro LLC February 2014 - Present
Bayer MaterialScience November 2011 - February 2014
Bayer MaterialScience February 2008 - November 2011
Bayer MaterialScience May 2007 - February 2008
Bayer MaterialScience March 2003 - May 2007
Hankison International March 2001 - March 2003
FORE Systems September 1995 - March 2001
Black Box Network Services September 1988 - September 1995
Skills
Process Improvement, SAP, Mergers, Forecasting, Polyurethane, Sarbanes-Oxley Act, Financial Analysis, Cross-functional Team..., Financial Reporting, Business Process..., Change Management, Finance, Mergers & Acquisitions, Process Engineering, Risk Management, ERP, Acquisition Integration, Six Sigma, Business Planning, Business Strategy, Strategy, Analysis, Pricing, Cost Accounting, Business Intelligence, Managerial Finance, Business Process, Supply Chain Management, Manufacturing, Budgets
Education
Duquesne University
MBA, Information Technology
Robert Morris University
Bachelor's degree, Accounting
AFL Global March 2013 - Present
Black Box Network Services January 2011 - March 2013
Pulte Group (formerly Del E. Webb Corporation) January 2007 - December 2010
Pulte Homes 2003 - 2007
Pulte Homes 2001 - 2003
Data Center January 1999 - January 2001
ACS Dataline July 1997 - July 1999
ACS Dataline January 1993 - January 1995
Skills
Vendor Management, Data Center, Project Management, Troubleshooting, Servers, Hardware, Disaster Recovery, Telecommunications, Virtualization, Technical Support, Testing, Project Planning, Networking, Cabling, Routers, Global Business..., Global Operations, Management
Education
Glendale Community College 2012 — 2012
CCNA
Western International University 2007 — 2011
pursuing BSIT, Information Technology, 3.87
Waukesha County Technical College 1982 — 1987
A.A.S, ELECTRONICS
Western International University
B.S, INFORMATION TECHNOLOGY
LOCKHEED MARTIN (SUPERIOR TECH April 2001 - Present
Lockheed Martin April 2001 - Present
Black Box Network Services January 1999 - January 2001
SMITH BARNEY/PRUDENTIAL January 1997 - January 1999
Comptrollers Office January 1989 - January 1992
Education
Florida Southern College
Bachelor of Science, Business Administration: Human Resource Management
FRANKLIN COVEY
WACHTER, Inc. January 2014 - Present
SelectCom Products June 2013 - 2014
Jacobs Telephone Contractors (JTC) 2009 - 2013
Black Box Network Services November 1999 - April 2007
American Communications Network June 1984 - November 1999
Skills
Cabling, Optical Fiber, Structured Cabling, Fiber Optics, Network Design, WAN, Telecommunications, Infrastructure, Unified Communications, IP, Wireless, Data Center, Solution Selling, Telephony, Networking, CCTV, T1, Switches, VoIP, LAN-WAN, Access Control, Sales Engineering, Network Engineering, Troubleshooting, Security, Vendor Management, Integration, Managed Services, IT Management, Ethernet, Digital Signage, Co-location, Video Conferencing, Wireless Networking, Avaya, Direct Sales, SIP, Cisco Technologies, MPLS
Education
Dutchess Community College 1975 — 1976
Associate's degree, Commercial art/design
Black Box Network Services February 2015 - Present
Presidio October 2010 - February 2015
Genesis Rehab Services September 2009 - October 2010
Fallon Community Health Plan June 2009 - September 2009
SHRM January 2009 - June 2009
Skills
Human Resources, Recruiting, HRIS, Talent Acquisition, Onboarding, Applicant Tracking..., Personnel Management, Technical Recruiting, Vendor Management, Hiring, Payroll
Education
Framingham State College
Bachelor's Degree, Business Administration
Black Box Network Services July 2014 - February 2015
Leisure Time Recycling June 2013 - February 2014
I-Connect Solutions, LLC September 2009 - May 2013
CCI Network Services September 2007 - September 2009
BellSouth Business December 2005 - July 2007
BellSouth Business March 2003 - December 2005
BellSouth Business March 2000 - March 2003
BellSouth Communications Systems September 1993 - February 2000
BellSouth Business April 1991 - August 1993
BellSouth Communications Systems October 1986 - March 1991
Skills
Telecommunications, VoIP, Telephony, Managed Services, IP, MPLS, Networking, Unified Communications, Sales Process, Avaya, Sales Operations, Management, Sales, Network Design, Call Centers, Strategy, Ethernet, Selling, Wireless, Customer Service, Solution Selling, T1, Leadership, Contract Negotiation, Internet Services, Cloud Computing, B2B, Customer Satisfaction, Project Management, Team Building, Direct Sales, Account Management, Co-location, Disaster Recovery, LAN-WAN, Network Architecture, WAN, Training, SIP, LAN/WAN, Customer Relations, Optical Fiber, Avaya Technologies, Invoicing, Contract Negotiations, Lean Six Sigma, Cisco Certified
Education
Forsyth Technical Community College 2014 — 2017
Associate's degree, Network Technology
Villanova University 2005 — 2005
Project Management
Valley Center High School 1971 — 1974
Trade Schooling
Telecommunications
CH2M 2012 - Present
Black Box Network Services 2011 - 2012
CenturyLink February 1976 - August 2009
Skills
Team Building, Contract Negotiation, Telecommunications, Program Management, Strategic Planning, Negotiation, Customer Service, Fleet Management, Procurement, Government, Business Development, Budgets, Training, Cross-functional Team..., New Business Development, Sales, Account Management, Operations Management, Leadership, Team Leadership, Management, Strategy, Direct Sales, Sales Management, Microsoft Office, Customer Acquisition, Customer Retention, Drainage, Street Maintenance
Education
Georgia Southern University 1975 — 1976
Business Administration and Management, General
Young Harris College 1974 — 1975
Business Administration and Management, General
KJWW Engineering Consultants December 2014 - Present
KJWW Engineering Consultants August 2012 - May 2013
Henneman Engineering, Inc. June 2008 - June 2012
Black Box Network Services August 2007 - February 2008
Telaid September 2006 - June 2007
Archura, LLC July 2004 - September 2006
Mastec Network Services August 2003 - August 2004
TICS Corporation (AFL) 2002 - 2003
Telaid 1998 - 2002
United States Air Force October 1983 - October 1989
Skills
Data Center, Telecommunications, CCTV, Infrastructure, Software Installation, Program Management, Project Planning, Cabling, Wireless, Integration, Fiber Optics, Project Management, Optical Fiber, Vendor Management, Troubleshooting, VoIP, Security, Process Improvement, Engineering, Contract Negotiation, Windows, Team Building, Team Leadership, Telephony, Construction, Network Design, LEED, Switches, Management, Structured Cabling, Networking, Access Control, Business Development, Leadership, Visio, Budgets, Information Technology, Video Conferencing, Training
Education
Florida State College at Jacksonville 1994 — 1996
General, Business Administration
Southwest High School 1980 — 1983
General
Heritage Valley Health System September 2015 - Present
Advanticom February 2015 - September 2015
Black Box Network Services September 2013 - February 2015
Black Box Network Services May 2013 - September 2013
Hoplite Solutions November 2012 - May 2013
First National Bank of PA May 2010 - November 2012
Skills
Cisco IOS, Adtran, Unified Communications, Servers, IP PBX, VoIP, IT Solutions, Computer Repair, Cloud Computing, Presentations, Budget Monitoring, VPN, Networking, Troubleshooting, MPLS, Wireless, Network Security, Technical Support, WAN, LAN-WAN, Network Design, IP, Cisco Technologies, Ethernet, T1, Managed Services, Network Architecture, Wireless Networking, Storage, Cabling, Optical Fiber, Sales Engineering, Switches, Project Management, ISDN, Network Engineering, Hardware, Routers, Fiber Optics, Cisco Routers, VMware, Routing, DSL, Firewalls, Video Conferencing, WLAN, WiFi, Computer Network..., TCP/IP, OSPF
Education
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), Physics
Thiel College
Physics
Grove City College
Dell April 2013 - Present
Dell Compellent April 2013 - Present
I.C. System January 2008 - November 2012
Blackbox Voice Services January 1984 - January 2007
Blackbox Voice Services January 1984 - January 2007
Black Box Network Services January 1995 - May 2006
Aspect Software October 1999 - September 2000
global telecom March 1983 - January 1984
Skills
Verint, Aspect Callcenter, Siemens, VoIP, Aspect, Call Center, Contact Centers, Unified Communications, ACD, Telecommunications, CTI, IVR, Telephony, Troubleshooting, Switches, Call Centers, Avaya, Hardware, Cabling, Technical Support, Call Logging, IP, Networking, T1, Computer Hardware, WAN, Video Conferencing, ISDN, Call Routing, Voice Mail, SIP, Cisco Technologies, XP, Disaster Recovery, Wireless, Vendor Management, SIP Trunking, Workforce Management, Software Installation, Predictive Dialers, Ethernet, Windows Server, TCP/IP, Testing, System Deployment, DNS, Network Design, Hosted Services, Servers, VMware
Education
Dakota County Technical College 1983 — 1984
Telephone Communications Proficiency degree, Telephone Communications
Lakeville High School 1979 — 1981
High School Diploma
Softrim Corporation March 2014 - Present
Mock Engineering Inc. October 2012 - March 2014
BCI Communications September 2011 - November 2012
CenturyLink February 2010 - November 2012
Electraserve, Inc. September 2008 - November 2009
Black Box Network Services January 2004 - September 2008
Global Computer Concepts, Inc. January 1992 - December 2005
Telephone Support Systems January 1986 - January 1991
Skills
Telecommunications, VoIP, Data Center, IP, Wireless, Telephony, Troubleshooting, Cisco Technologies, Managed Services, Network Design, Ethernet, Switches, WAN, Unified Communications, LAN-WAN, Fiber Optics, Integration, Routers, Networking, TCP/IP, Wireless Networking, Technical Support, Computer Network..., Project Management, Visio, Network Security, Servers, Computer Hardware, Network Administration, Testing, Product Management, Network Engineering, Team Leadership, VPN, Security, Vendor Management, Call Centers, SIP, MPLS, Network Architecture, Cabling, System Deployment, T1, Optical Fiber, DSL
Education
Faith Internation Training School 2000 — 2002
Ministry
Gulfshore Christian College 1981 — 1983
Biblical studies, ministry
Edison Community College 1980 — 1982
Criminal Justice/Police Science
Evangelical Christian School 1978 — 1980
High School, General Education
Maersk Line January 2012 - Present
Maersk Line December 2003 - January 2012
Blck Box Network Services October 1998 - October 2003
Black Box Network Services November 1998 - September 2003
Skills
Transportation..., Transportation, Freight, Shipping, Trucking, Logistics Management, Logistics, Supply Chain Management, Operations Management, Supply Chain, Process Improvement, Customer Satisfaction, Six Sigma, Operational Excellence, Container, Procurement, Business Process, Project Management, Change Management, Customer Service, International Shipping, Process Excellence, Business Process..., Continuous Improvement, Purchasing, Business Process Mapping, Cross-functional Team..., Import, Maritime, Team Leadership, Freight Forwarding, International Logistics, Ocean, Warehousing, 3PL, Air Freight, Management
Education
Duquesne University 1991 — 1995
BA, History, Psychology
Accenture July 2015 - Present
Cafe Britt October 2005 - Present
Digi International October 2013 - June 2015
Digi International July 2012 - September 2013
Digi International October 2010 - June 2012
Digi International December 2007 - September 2010
Black Box Network Services March 2003 - December 2007
Transition Networks August 2000 - March 2003
Boise Cascade September 1998 - August 2000
Ingram Micro January 1998 - August 1998
Skills
Solution Selling, Wireless, Direct Sales, M2M, Account Management, Channel, New Business Development, SaaS, Sales Management, Cold Calling, Strategic Partnerships, Cloud Computing, Channel Partners, Product Marketing
Education
Denison University 1993 — 1997
B.A., Political Science and Economics
Cornell University
Executive Leadership
Amherst Central High School
Ford Motor Company August 2014 - Present
Acuity Omnimedia February 2010 - Present
Black Box Network Services May 2013 - August 2014
BlueWater Technologies June 2011 - October 2012
Qomo HiteVision, LLC October 2008 - February 2010
Symon Communications September 2003 - August 2008
TargetVision, Inc January 1996 - August 2003
Ford Motor Company August 1994 - January 1996
Ford Motor Company June 1989 - August 1994
Skills
Digital Signage, Sales, Sales Management, Software Solution Sales, Business Development, Multimedia, Video Production, Photography, Non-linear Editing, Video Editing, Television, Planning, AV, Photoshop, Visio, Instructional Design, Scala Digital Signage, Email Marketing, Media Production, Project Planning, Video, Digital Media, Audio Visual Design, Video Conferencing, Account Management, Marketing, Direct Sales, Marketing Strategy, Web Design, Strategy
Education
Ferris State University 1985 — 1989
Bachelor's Degree, Television Producton
Ferris State University 1985 — 1987
Associate's degree, Audiovisual Communications Technologies/Technicians
XO Communications May 2015 - Present
Black Box Network Services August 2013 - April 2015
BCM December 2009 - July 2013
Qwest February 2000 - October 2009
Skills
Telephony, Wireless, Managed Services, Solution Selling, Cloud Computing, VoIP, Unified Communications, Telecommunications, MPLS, Direct Sales, IP, Co-location
Education
Fordham University 1989 — 1993
Bachelor's degree, Economics
Fordham University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Economics
Mirapath February 2012 - Present
Desnet Technologies June 2010 - February 2012
Black Box Network Services May 1996 - June 2010
Sun Microsystems October 1993 - March 1996
Skills
AMP ACT Fiber optic..., T-1 Multiplexors..., Methode Electronics,..., Leviton - Frame to..., AT&T - Systimax..., Amdahl Corporation -..., Systimax Solutions -..., Cabling, Data Center, Software Installation, Project Planning, Optical Fiber, SaaS, Project Management, Salesforce.com, VoIP, Team Leadership, Critical Thinking, CRM
Education
Gavilan College 1989 — 1993
Tube City IMS January 2003 - Present
Black Box Network Services January 1993 - January 2003
Arthur Andersen & Company December 1984 - January 1993
Skills
Project Planning, Finance, Budgets, Tax, Continuous Improvement, Mergers & Acquisitions, Manufacturing, Process Engineering, Financial Modeling, Private Equity, Internal Controls, Forecasting, Banking, Change Management, Financial Reporting, Strategic Planning, Process Improvement, Operations Management, Metals, Due Diligence, Business Planning, Mergers, Financial Analysis, ERP, Business Strategy, Sarbanes-Oxley Act, Contract Negotiation, Management, Negotiation, Steel, Supply Chain Management, Business Process..., Corporate Finance, Restructuring, Treasury Management, Auditing, SAP, Financial Accounting, Purchasing, Valuation
Education
Duquesne University 1980 — 1984
Bachelors of Science, Business Administration
RTT Digital Signage February 2013 - Present
Black Box Network Services June 2009 - September 2011
AT&T Corp July 2004 - February 2009
Skills
Telecommunications, Managed Services, Data Center, Solution Selling, Unified Communications, VoIP, Sales Management, Direct Sales, New Business Development, Cisco Technologies, Sales Process, Storage, Wireless, Business Development, Professional Services, Selling, Networking, Enterprise Software
Education
De Anza College 1974 — 1976
Associate's degree, Art History, Criticism and Conservation
Santa Clara University 1960 — 1964
Associate of Arts (AA), Business Administration and Management, General
Farnsworth Logistics, Inc. August 2011 - Present
Farnsworth Logistics, Inc. 2011 - 2015
Farnsworth Logistics, Inc. 2011 - 2015
Farnsworth Logistics, Inc. 2011 - 2015
Heartland Express, Inc. May 2010 - August 2011
The Home Depot June 2007 - April 2011
Netcetera, LLC March 2010 - May 2010
Flood Brothers Moving & Storage May 2008 - August 2009
Network Communications INC July 2006 - May 2008
Black Box Network Services July 2002 - April 2006
Skills
Transportation, Telecommunications, Logistics, Supply Chain Management, Freight, Shipping, Procurement, Purchasing, Warehousing, Inventory Control, Air Freight, Receiving, Supply Chain, Transportation..., Logistics Management, LTL, Warehouse Management, Operations Management, Vendor Relations, Sales Management, P&L, Process Improvement, Truckload, Trucking, Distribution Center..., Fleet Management, Inventory Management, Dispatching, Materials Management, Income Statement, Customer Satisfaction, Team Building, Contract Negotiation, DOT regulations, Project Planning, Continuous Improvement, Team Leadership, Forklift Operator, Key Performance..., 3PL, Sales, Reverse Logistics, Supply Chain..., Budgets, Hiring, Process Scheduler, Management, Supervisory Skills, International Logistics, Forecasting
Education
Florida State College at Jacksonville 1976 — 1978
AA, Business
Faulkner Realty Group July 2011 - August 2014
Ronco Communications September 2008 - March 2009
Black Box Network Services July 2005 - October 2007
Technology Convergence Group February 2005 - September 2005
Sprint June 2000 - September 2004
Verizon Enterprise Solutions Group March 1988 - May 2000
Skills
Direct Sales, Unified Communications, Managed Services, Hosted Services, Solution Selling, Selling, Telephony
Education
HACC, Central Pennsylvania's Community College 1980 — 1981
Marine Corps IT Center, KCMO June 2010 - Present
Strategic Communications June 2010 - Present
Black Box Network Services January 2008 - August 2009
YTB Travel 2006 - 2008
Shared Technologies May 2006 - November 2007
Netsian Technologies Group April 2004 - May 2006
Shared Technologies March 2000 - April 2004
Canyon Telecom 1999 - 1999
NEC BNS 1998 - 1999
Shands Hospital 1994 - 1998
Skills
Troubleshooting, Telephony, Telecommunications, Cabling, NEC, VoIP, Avaya, Network Engineering, Data Center, XP, Operating Systems, IP, LAN-WAN, BMC Remedy, Network Administration, T1, Cisco Technologies, Integration, Networking, System Deployment, VMware, Computer Hardware, CCNA, Wireless Networking, Ethernet, Switches, TCP/IP, Security, WAN, Active Directory, Hardware, Unified Communications, Routers, Vendor Management, Software Installation, Technical Support, Wireless, Call Centers, VPN, Disaster Recovery, Windows Server, Network Security, Security+, Virtualization, Managed Services, Laptops, System Administration, Windows 7, Windows XP, Network Design
Education
Gateway Community College 1999 — 2000
Susquhanna Job Corp Center 1979 — 1980
GED
St. Croix Central High 1977 — 1979
HS Diploma
Lew Muckle Elemetary School 1971 — 1975
NA
Misource Inc. November 2006 - Present
Cypress Communications August 2004 - March 2006
Black Box Network Services March 2002 - August 2004
Siemens ICN January 1999 - March 2002
Shared Technologies Fairchild January 1992 - January 1999
Education
Fullerton College 1998 — 2004
courses, Business
Winters High School 1995 — 1998
Diploma, General
BroadSoft June 2015 - Present
Black Box Network Services April 2013 - June 2015
Siemens Enterprise Communications 2011 - 2012
Siemens Enterprise Communications 2009 - 2011
Siemens Enterprise Communications 2009 - 2009
Siemens Communications Inc 2007 - 2009
Nokia Siemens Networks 2005 - 2007
Siemens Multimedia Sdh Bhd, Malaysia 2004 - 2005
Siemens Pte, Singapore 2001 - 2004
Siemens Public Communications Networks Ltd. 1993 - 2001
Skills
Technology, Marketing Strategy, Marketing Communications, Product Management, Solutions Marketing, Business Strategy, Mobile Communications, Enterprise..., VoIP, Unified Communications, Collaboration, GTM, RTM, Cloud Applications, Hybrid Cloud, Broadband, Business Insights, Technology Trends, Strategic Alliances, Channel Partners, SEO, Sales Management, Management Consulting, Strategic Consulting, Service Management, Managed Services, Professional Services, Global Business..., Business Analysis, New Business Development, Team Leadership, Cross-functional Team..., Data Center, M&A experience, Channel, Cloud Computing, Telecommunications, Outsourcing, Go-to-market Strategy, Program Management, Business Alliances, Sales Operations, Strategic Partnerships, Mobile Devices, Pre-sales, SaaS, Strategy, Management, Business Development, IP
Education
Stanford Graduate School of Business 2006 — 2006
Management Program - Business
Deakin University 2000 — 2001
Siemens Management Program, EDP
Institute of Management Technology 1996 — 1999
Master of Business Administration (MBA), Marketing & Finance
University of Mysore 1988 — 1992
Bachelor of Engineering (BE), Electronics & Communications
Delhi Public School - R. K. Puram 1987 — 1988
ABCO Fire Protection July 2007 - Present
Black Box Network Services November 1997 - July 2007
Xerox September 1986 - March 1996
Skills
Account Management, Operations Management, Fleet Management, Troubleshooting, Vendor Management, Data Center, Wireless, Project Management, Telecommunications, Networking, Solution Selling, Management, Sales, Call Centers, Integration, Cloud Computing, VoIP, Software Installation, Telephony, Piano Playing, Fire Protection, CCTV, Security, Graphic Design
Education
Penn Technical Insititute 1994 — 1997
Associates in Specialized Technology, Electronics
Duquesne University 1981 — 1984
School of Music
Aspen Technologies, LLC April 2014 - Present
ABcom LLC April 2013 - April 2014
CTS - Corporate Techonolgy Solutions November 2008 - February 2013
Wilson Electric/Netsian Technologies 2006 - 2008
Black Box Network Services January 2004 - January 2006
Cable Solutions 2002 - 2004
END 2 END Communications 2000 - 2002
Cox Communications 1998 - 2000
AT&T Global Services 1996 - 1998
Skills
Fiber Optics, T1s, Troubleshooting, People Skills, Team Building, Team Leadership, Cabling, Copper, OSP, Fiber Optic Splicing..., Copper Splicing (7-10), Access Control, Fire Alarm, CCTV, Wireless Sensor Networks, Hill-Rom Nurse Call..., FutureFLEX Cabling..., SUMITOMO Air-Blown..., Data Center, Optical Fiber, VoIP, Telecommunications, Wireless, Telephony, Security, T1
Education
Glendale Community College 1996 — 1997
Business, Management, Marketing, and Related Support Services, B
Hawthorne High CA. 1995 — 1996
Diploma
Black Box Network Services October 2011 - Present
Black Box Network Services August 2010 - October 2011
Skills
Telecommunications, VoIP, Unified Communications, Telephony, Avaya, Ethernet, Cabling, Integration, Troubleshooting, T1, Video Conferencing, System Deployment, Network Engineering, Product Management, IP, Fiber Optics, Wireless, SIP, Switches, Routers, LAN-WAN, Optical Fiber, Computer Hardware, DSL, TDM, Voice Mail, DWDM, IP PBX, Avaya Technologies, MPLS, Network Design
Education
Gwinnett Technical College 1989 — 1992
Associates degree, Telecommunications
South Gwinnett High School 1983 — 1986
Blackbaud July 2015 - Present
Angus Visions Audiovisual 2013 - Present
Blackbaud 2015 - 2015
Black Box Network Services April 2013 - June 2013
Motropolis Collective 2012 - 2013
100 Scholars March 2012 - July 2012
Prime Systems at Dallas January 2012 - March 2012
Expedite Video Conferencing Services, Inc. December 2011 - January 2012
The Shorthorn UTA Student Newspaper October 2011 - December 2011
Trinity Basin Preparatory February 2009 - June 2011
Skills
Software Installation, Electronics, Troubleshooting, Photography, Graphic Design, Microsoft Office, Public Speaking, AV, Networking, PowerPoint, Team Leadership, Training, Final Cut Pro, Time Management, Customer Service, Windows, Project Management, Account Management, Video Conferencing
Education
Dallas County Community College 2008 — 2010
AA, Arts & Technology
The University of Texas at Arlington
Embarcadero Technologies August 2013 - Present
Embarcadero Technologies January 2010 - July 2013
Embarcadero Technologies April 2007 - December 2009
Belmont Financial Services January 2004 - December 2006
LG Electronics January 2001 - December 2003
Black Box Network Services May 1999 - December 2000
Skills
Salesforce.com, Consultative Selling, Sales Pipeline..., Strategic Planning, Strategic Thinking, Regression, Cluster Analysis, Business Analysis, Business Strategy, Group Presentations, Microsoft Excel, PowerPoint, Cloud Computing, Sales Management, Selling, Solution Selling, Forecasting, Direct Sales, Data Governance, Sales Process, Channel, Regression Testing, Professional Services, Enterprise Software, Sales Operations, Databases, Sales Enablement, Strategy, Management, B2B, Sales, Lead Generation, Go-to-market Strategy, Leadership, SaaS, Strategic Leadership, Coaching, Business Development, Start-ups, Sales & Marketing..., Executive Management, CRM, Account Management, Strategic Partnerships
Education
University of San Francisco - Masagung Graduate School of Management 2010 — 2012
Master of Business Administration (MBA)
The University of Montana 1995 — 1999
Bachelor of Arts (B.A.)
George Mason University
Armstrong Group of Companies October 2012 - Present
McMillin Consultive Marketing, L.L.C. January 2012 - Present
Black Box Network Services December 2007 - December 2010
Trib Total Media April 2006 - December 2007
Zack Products October 2005 - March 2006
Wags' Signs June 2000 - September 2005
Skills
Desktop Publishing, Web Design, Social Media Development, Social Media Marketing, Social Media, B2B eCommerce, eCommerce, E-commerce, Email Marketing, B2B, Product Marketing, Marketing, SEO, Web Analytics, Creative Writing, Web Marketing, Advertising, Online Marketing, Marketing Communications, Management, Social Networking, Graphic Design, Public Relations
Education
Full Sail University 2014 — 2015
Master's degree, Internet Marketing
Point Park University 2006 — 2008
Bachelor of Science, Business
Slippery Rock University of Pennsylvania 2004 — 2006
Public Relations, Advertising, and Applied Communication
Butler County Area Vocational Technical School 1993 — 1994
Graphic Arts
Telaid Industries 2006 - Present
Black Box Network Services 2002 - 2006
Lucent Technologies 1997 - 2002
Skills
Telecommunications, Wireless, VoIP, Vendor Management, Integration, Solution Selling, Contract Negotiation, Process Improvement, Project Management, Account Management, Program Management, PMP, Professional Services, Data Center, Operations Management, SaaS, Product Management, Strategic Planning, Direct Sales, Sales, Telephony, Unified Communications, Optical Fiber, Cabling, Managed Services, Management, Cross-functional Team..., CRM, Strategic Partnerships, Salesforce.com, IP, Enterprise Software, Security, Networking, Sales Process
Education
Georgia Institute of Technology
Bachelor, Engineering
Georgia State University
Master, Accounting and Finance
Stevens Institute of Technology
Master, Project Management
Enlightened Audiovisual, LLC October 2004 - Present
Black Box Network Services June 2012 - June 2015
Presidio Networked Solutions, Inc. March 2009 - June 2012
Enlightened Technologies 1989 - 1999
Skills
Professional Audio, Audio Conferencing, User Interface Design, HD Video, Video Conferencing, Cisco UCS, Polycom Video..., Tandberg, Crestron, Video Collaboration, Lync, WebEx, Conference Rooms, SketchUp, System Design, Digital Media, Cloud Computing, Channel Partners, Management, Managed Services, Unified Communications, Integration, Solution Selling, Telecommunications
Education
George Mason University 1987 — 1992
Bachelor of Arts (BA), Communication, General
J.E.B. Stuart HS 1984 — 1987
HS Diploma
CheckAlt July 2015 - Present
CheckAlt June 2015 - July 2015
Black Box Network Services May 2012 - May 2015
Brookstone October 2011 - May 2012
Gap Inc. August 2007 - February 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Technical Support, Outlook, ITIL, Active Directory, Email Marketing, Basic HTML, CSS, JavaScript, Squarespace, Reporting & Analysis, Crystal Reports, Heat Call Logging, PostgreSQL, HP Openview, Training, Confluence, FrontRange HEAT, Troubleshooting, IT Service Management, Software Installation, Analysis, Software Documentation, Help Desk Support, Sales, Windows XP, Service Desk, Social Media, Windows, IT Operations, Management, Access, PowerPoint, CRM, Customer Satisfaction, Leadership, Telecommunications, BASIC, SQL
Education
Florida International University
Bachelor of Arts (B.A.), Computer Engineering, Ongoing
Black Box Network Services October 2000 - Present
PVM Oil Associates September 1982 - April 1999
Skills
Telecommunications, Solution Selling, Wireless, VoIP, Managed Services, Direct Sales, Data Center, Salesforce.com, Unified Communications, Management, Product Management, Contract Negotiation, Project Management, Sales, Mobile Devices, Vendor Management
Education
Fairfield University
Bachelor of Science (BS), Political Science and Government
Zenefits January 2015 - Present
American Express December 2012 - December 2014
Integra November 2011 - June 2012
tw telecom, inc. December 2010 - November 2011
Copper State Communications November 2007 - January 2010
Black Box Network Services April 2003 - November 2007
Skills
VoIP, Unified Communications, Telecommunications, Telephony, Building Relationships, Customer Experience, Fiber Optics, Salesforce.com, Sales Presentations, ROI Optimization, Microsoft Office, New Business Development, Negotiation, Co-location, Managed Services, Networking, CRM, Cold Calling, B2B, Business Development, Cloud Computing, Management
Education
Northern Arizona University 1994 — 1995
Business
Glendale Community College 1993 — 1994
AIG June 2015 - Present
Black Box Network Services October 2014 - January 2015
Anadarko Petroleum Corporation April 2013 - October 2014
Von Technologies September 2011 - April 2013
Danny Daniels Communications February 2012 - March 2012
Occidental Petroleum Corporation, Inc. March 2000 - October 2010
Occidental Petroleum Corporation, Inc October 1997 - March 2000
Aerotek Occidental Petroleum Services Inc April 1997 - October 1997
DynCorp International September 1996 - April 1997
Tucker Technologies, Inc January 1992 - September 1996
Skills
NMD hardware..., Wireless NMD upgrade, inSSIDer wireless..., Configuration of Cisco..., Analyzer, Troubleshooting, Cisco Technologies, Upgrades, Data Center, Routers, Install, Wireless, Hardware Installation, Cisco Access Points, Configurations, Active Directory, Network Design, Network Administration, WAN, Networking, Switches, Telecommunications, Wireless Networking, Technical Support, Testing, Hardware, Software Installation, LAN-WAN, IP, Servers, Disaster Recovery, XP, Windows Server, CCNA, VMware, Network Security, Windows 7, IT Management, VPN, Information Technology, Firewalls, DNS, TCP/IP, DHCP, Cisco Call Manager, System Administration, VoIP, Routing, Virtualization, Security
Education
DeVry Institute of Technology 1987 — 1990
Bachelor's Degree, Telecommunications Management
Missouri Institute of Technology
Associate, Electronic Engineering Technology
Spine Care & Pain Management ™ August 2015 - Present
Phoenix Neurological and Pain Institute June 2015 - Present
Arizona Pain Specialists June 2014 - June 2015
Allegheny Health Network June 2011 - June 2014
Temple University - Conemaugh Health System June 2010 - July 2011
e-Secure January 2000 - September 2005
Integrated Communication System, Inc. DBA ICS Communications January 1997 - September 2003
Data Race Corporation September 1994 - December 1996
Black Box Network Services August 1992 - August 1994
Skills
Pain Management, Anesthesiology, Spinal Cord Stimulation, Business Strategy, Business Development, Practice Management, Strategic Planning, Neurology, Treatment, Orthopedics, Board Certified, Spine, Customer Service, Healthcare, Hospitals, Healthcare Management, Medicine, Clinical Research, Medical Education, Sales Operations, Product Launch, Medical Terminology, Management, Sales, Cardiology
Education
Arizona Pain Specialists 2014 — 2015
Fellowship Interventional Pain Medicine AOA Certified
Drexel University 2011 — 2013
Allegheny Health System Anesthesiology Residency, Anesthesiology Residency Program
Temple University School of Medicine 2010 — 2011
Conemaugh Valley Hospital Medical Intern, Internal Medicine/ Transitional Year
Lake Erie College of Ostheopathic Medicine 2006 — 2010
DO, Medicine
Point Park University 1989 — 1992
Master of Business Administration (MBA), International Business
Penn State University 1984 — 1988
Bachelor of Science (B.S.), International Business (German) and Industrial Engineering
ORDA 2008 - Present
Pats Perennial Plants June 2007 - Present
Black Box Network Services May 1987 - November 2006
Nortel 1987 - 2006
NextiraOne 1987 - 2006
Skills
Unified Messaging, IP, IP PBX, Telephony, Avaya, ACD, VoIP, TDM, Modular Messaging, Cabling, Troubleshooting, Software Installation, Call Centers, Technical Support, Telecommunications, Networking, Hardware
Education
Dutchess Community College 1983 — 1986
AAS, Computer information systems
Avaya Government Solutions August 2012 - May 2014
Avaya Government Solutions April 2011 - May 2014
Avaya Government Solutions October 2009 - April 2011
Black Box Network Services December 2007 - October 2009
Knowlogy Corporation June 2002 - December 2007
Skills
Purchasing, Customer Service, Budgets, Government, Program Management
Education
Ferrum College 1998 — 2002
B.S., Business Management
Black Box Network Services June 1996 - Present
Skills
Technology Integration, Inside Sales, Computer Hardware, VoIP, Managed Services, Telecommunications, Telephony, Solution Selling, Unified Communications, Strategic Account..., Networking, Cisco Technologies, Direct Sales, Channel Partners, Sales Process, Wireless, Account Management, IP, Data Center, Video Conferencing, Ethernet, MPLS, Hardware, Integration, Channel Sales, Cabling, Fiber Optics, IT Solutions
Education
Geneva College 1988 — 1992
Verigent September 2013 - Present
Black Box Network Services 2005 - 2013
Black Box Network Services 1998 - 2003
Black Box Network Services/Tennmark Telecommunications August 1987 - September 1998
Skills
Promote favorable..., Broad perspective, Business Profitability, Committed to Customer..., Business Analytics, Technical knowledge, Financial Acumen, Closers, Strong, reliable vendor..., Accomplished executive, Telecommunications, Business Acumen, Video Conferencing, Account Management, Sales, VoIP, Call Center, Budgets, Project Management, New Business Development, Leadership, Cloud Computing, Management, Negotiation, Networking, Wireless, Salesforce.com, Call Centers, Solution Selling, Direct Sales, Vendor Management, Business Planning, Staff Management, Staffing Services, Strategic Partnerships, Product Management, Managed Services, CRM, Data Center, Selling, SaaS, Professional Services, Team Leadership, Security, Mobile Devices, Cabling, Business Development, IP, Unified Communications, Telephony
Education
Sewanee-The University of the South
Full Sail University
Associate of Arts and Sciences (AAS), Recording Arts Technology/Technician
Comm-Works April 2013 - Present
Comm-Works LLC 2009 - Present
Miga Solutions 2006 - 2008
Black Box Network Services 2004 - 2008
Black Box Resale 2002 - 2006
Allin Interactive 1999 - 2003
Global Yachts 1999 - 1999
Skills
Purchasing, Problem Solving, Budgeting, Planning, Operations Management, Avaya IP Telephony, Process Improvement, Project Planning, Budgets, Leadership, Team Leadership, Vendor Management, Sourcing, Time Management, Contract Negotiation, Cross-functional Team..., Telecommunications, Management
Education
Hamline University 1986 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
HMI Performance Incentives October 2014 - Present
RadiusSocial January 2012 - October 2014
TechMedia February 2011 - February 2012
JT Worldwide May 2009 - April 2011
Black Box Network Services February 2006 - May 2009
TCMC Inc. June 2002 - March 2006
ADC March 2001 - May 2002
HickoryTech May 1999 - March 2001
Sprint Nextel April 1997 - May 1999
Skills
Strategy, Business Development, Account Management, Strategic Partnerships, Social Media Marketing, New Business Development, SaaS, Salesforce.com, Leadership, Outsourcing, Social Networking, Sales Operations, Strategic Alliances, Marketing Research, Data Center, Building Relationships, Online Marketing, CRM, B2B, Marketing, Lead Generation
Education
Dunwoody College of Technology
Connected WorkPlace Solutions September 2009 - Present
Black Box Network Services January 2005 - September 2009
Inter-Tel, Inc. November 2001 - January 2005
Voiceware Systems, Inc. April 1998 - September 2001
Talk 2 Systems, Inc. October 1994 - April 1998
Nortec Applied Systems November 1984 - September 1994
Skills
Telecommunications, Cisco, VMware, Video, IP, Sales Management, Cisco Technologies, Data Center, Networking, Virtualization, Unified Communications, Sales, Management, Professional Services, Managed Services, Solution Selling, Cloud Computing, Enterprise Software, VoIP, SaaS, WAN, SIP
Education
Florida Atlantic University 1990 — 1991
Palm Beach Community College 1984 — 1986
Associates EE
Nashville State Technical Institute 1983 — 1984
ALBAT/NECA February 2012 - Present
Field Nation, LLC August 2008 - Present
Bank of America December 2010 - Present
General Dynamics Information Technology April 2011 - May 2011
Black Box Network Services March 2011 - March 2011
Wellpoint Anthem May 2007 - December 2010
RJATC/NECA February 2006 - July 2010
American HomePatient April 2003 - September 2005
Skills
Electrical, Low Voltage, Installations, MS Office Suite, POS, Tape Libraries, Desktop Support, JES2, MVS, Tivoli, Netcool, Electricians, Technical Support, Software Installation, Microsoft Office, CDL Class A, Software Documentation, Training, XP, Networking, Data Center, Cabling, Servers, Leadership, Windows, Telecommunications, Troubleshooting, Switches, Printers, Information Technology, Vendor Management, Security, Hardware, Windows 7, Computer Hardware, Active Directory, Windows XP, Testing, Friendly Personality, Laser Printers
Education
ALBAT-NECA 2012 — 2015
Substation Technology
RJATC-NECA 2006 — 2010
Technical Diploma, Electricity
ECPI College of Technology 2001 — 2002
AAS, IT/Networking
Virginia Commonwealth University 1999 — 2001
Technical Writing, Speech, Introduction to Computers
Windstream Communications October 2011 - Present
South Carolina Army National Guard February 2002 - December 2010
Black Box Network Services October 2006 - November 2009
Skills
Network Installation, Troubleshooting, Project Management, Maintenance & Repair, Project Coordination, Project Design, Switches, Networking, Testing, Routers, IP, Network Administration, LAN-WAN, RF, Cisco Routers, MPLS, BGP, OSPF, Frame Relay, T1, Fiber Optics, Juniper, Servers, Ethernet, VoIP, DSL, Software Installation, WAN, Computer Network..., VLAN, Routing Protocols, ATM networks, Cabling
Education
Greenville Technical College 2013 — 2017
Bachelor's degree, Engineering, 3.6
Greenville Technical College
Certified, Information Systems Administration
United States Army Signal Center, Fort Gordon, GA
Certified, Multichannel Transmission Systems Operator, Maintainer
Self-employed January 2010 - Present
Automated Processing and Control Systems August 2009 - April 2012
Self-employed February 2009 - June 2010
Black Box Network Services May 2003 - February 2009
Nextira One Federal March 2001 - May 2003
Solus LLC January 1999 - March 2001
Automated Processing and Control Systems December 1999 - January 2000
TimePlex Federal Systems May 1998 - December 1998
NEC Computer Systems Division November 1997 - November 1998
TimePlex Federal Systems March 1998 - May 1998
Skills
Troubleshooting, Network Administration, Database Administration, Systems Engineering, Microsoft Exchange, Microsoft SQL Server, Networking, Windows, Technical Support, Access, Software Installation, Analysis, Databases, Programming, Hardware, Computer Hardware, WAN, System Deployment, Information Technology, System Administration
Education
Florida Atlantic University 1972 — 1975
BFA, Fine Arts
EMC December 2013 - Present
Avaya December 2009 - December 2013
Nortel 2005 - 2009
Black Box Network Services 2004 - 2005
Black Box Network Services 1998 - 2004
USMC 1988 - 1992
Skills
Unified Communications, Contract Negotiation, Telephony, VoIP, Video, Contact Centers, RFP, Design Engineering, Bids, Sales Engineering, SIP, Data Center, Cloud Computing, Video Conferencing, IP, Wireless Networking, Managed Services, MPLS, Avaya, LAN-WAN, Wireless, H.323, ACD, CTI, Ethernet, IVR, QoS, Routing, SIP Trunking, Switches, TDM
Education
Cumberland University
Spartan School of Aeronautics and Technology
Black Box Network Services August 2014 - Present
Sears Teleserv January 2013 - August 2014
Skills
Customer Service, Customer Satisfaction, Incident Management, Telemarketing, Telecommunications, IT Service Management, IT Management, Business Strategy, Sports Marketing, Sports Coaching, College Football, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Incident Handling, Incident Response
Education
Emporia State University 2009 — 2013
Bachelor’s Degree, Business Administration and Management, General
Black Box Network Services September 2014 - Present
Hewlett-Packard August 2012 - September 2014
Sklar Technology Parnters October 2011 - July 2012
UPS Supply Chain Solutions December 2010 - October 2011
Skills
Technical Support, Troubleshooting, Help Desk Support, Hardware, Cisco Technologies, HP, Computer Hardware, TCP/IP, Switches, Data Center, A+ Certified, VPN, DNS, DHCP, Routers, Network Security, Wireless Networking, Firewalls, Windows Server, Computer Network..., LAN-WAN, Microsoft Technologies, Databases, Programming, Windows Server 2008, Active Directory, Servers, Networking, Software Installation, VMware, Windows 7, Cisco Routers, System Administration
Education
ECPI University 2015 — 2018
Software Development
John Tyler Community College 2013 — 2013
Information Systems, Network and System Administration/Administrator
J Sargeant Reynolds Community College 2012 — 2012
General Studies
Highland Springs Technical Center 2009 — 2011
Certificate, Computer Technology/Computer Systems Technology
Varina High School 2007 — 2011
High School Diploma
Genesis10 April 2015 - Present
U.S. TeleVoIP, LLC January 2012 - Present
U.S. TeleVoIP/Black Box Network Services September 2012 - April 2015
Briteflite Components 2010 - 2014
U.S. TeleVoIP/Black Box Network Services March 2012 - June 2012
U.S. TeleVoIP/Black Box Network Services August 2011 - March 2012
Black Box Network Services November 2009 - August 2011
SmartSource, Inc./Insight August 2009 - November 2009
Layne Communications/AT&T June 2007 - June 2009
Layne Communications/Hundreds of clients April 1994 - June 2009
Skills
Disaster Recovery, Telecommunications, Networking, Voice Mail, Cisco Call Manager, VoIP, System Deployment, Switches, Cisco Technologies, Telephony, Troubleshooting, Vendor Management, Unified Communications, Project Management, Avaya, Wireless, CCNA, Training, IP, Databases, Integration, VPN, Routers, Technical Support, WAN, SIP, Avaya Technologies
Education
DeVry University 1988 — 1992
Bachelor of Science (B.S.), Telecommunications Management
Black Box Network Services July 2014 - Present
Park Nicollet Health Services June 2013 - May 2014
Park Nicollet Health Services March 2006 - June 2013
Unisys July 2005 - March 2006
Unisys August 2002 - July 2005
United States Army Reserve May 1995 - May 2003
US Fish and Wildlife Service March 2002 - May 2002
Skills
Process Improvement, PMP, Project Management, MS Project, Program Management, SharePoint, Change Management, Software Documentation, Project Planning, Requirements Analysis, Project Delivery, Business Process..., Team Building, Troubleshooting, Disaster Recovery, Healthcare Information..., HIPAA, Software Implementation, Healthcare, Security, Agile Methodologies, EHR
Education
Saint Mary's University of Minnesota 2008 — 2011
MS, Project Management, 3.744
Saint Mary's University of Minnesota 2006 — 2008
Bachelor's Degree, Information Technology, 3.733
Minnesota School of Business 2000 — 2002
Technical Diploma, Network Systems Engineer, 3.77
Gonzaga University 1996 — 1998
Did not Graduate, Political Science, 3.33
Edina High School 1993 — 1996
High School Diploma, General
McDonald's Corporation March 2014 - Present
McDonald's Corporation October 2009 - March 2014
McDonald's USA. LLC March 2007 - October 2009
Aon Hewitt April 2006 - December 2006
Aon Hewitt April 2005 - April 2006
Aon Hewitt May 2001 - April 2005
Aon Hewitt June 1997 - May 2001
Aon Hewitt January 1995 - June 1997
Kemper Insurance June 1991 - January 1995
Black Box Network Services September 1988 - June 1991
Skills
Management, Change Management, Vendor Management, Integration, Project Planning, Team Leadership, Process Improvement, Strategy, Telecommunications, Security, Outsourcing, Leadership, Disaster Recovery, Business Analysis, Data Center, Logistics, Innovator, VoIP, IT Strategy, Service Delivery, IT Service Management, Innovation Management, Innovation Development, Project Management, Program Management, IT Management, Training, Business Process..., Cross-functional Team..., Software Documentation, Information Technology, Call Centers, ITIL, Team Building, Infrastructure, Product Management, Customer Service, Visio, Strategic Planning, Governance, Business Intelligence, Requirements Analysis
Education
Elmhurst College 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
DePaul University 1986 — 1986
Telecommunications Program, A
Roosevelt University 1983 — 1986
Business Administration and Management, General, A
DeVry University 1982 — 1983
Electronics Engineering Technology, Electronics Engineering Technology, A
North Fort Myers High School 1979 — 1982
High School Diploma, General Studies, A - Class Valedictorian
Black Box Network Services October 2012 - Present
Carousel Industries June 2012 - October 2012
NetVersant December 2006 - June 2012
NetVersant August 2006 - December 2006
Norstan/BlackBox Network Services September 2002 - August 2006
Williams Communications/NextiraOne July 1998 - September 2002
Skills
VoIP, Avaya, Nortel, Cisco Wireless, Cisco Technologies, ShoreTel, Commscope, Telephony, Unified Communications, LAN-WAN, Telecommunications, IVR, SIP Trunking, T1, CRM, Wireless, SIP, Solution Selling, Avaya Technologies, Managed Services
Education
DeVry University 1996 — 1999
Bachelor of Science (B.S.), Telecommunications Management
Mt. San Antonio College 1993 — 1996
Black Box Networking Services September 2004 - Present
Black Box Network Services 2004 - Present
Rissussi 1998 - 2002
US Shippers, Inc. 1998 - 2002
Education
Edmonds Community College 1991 — 1994
Black Box Network Services June 2011 - October 2014
Black Box Network Services January 2005 - June 2011
Education
Duquesne University
BlueStream Professional Services September 2014 - Present
Tempest Telecom Solutions March 2014 - September 2014
Black Box Network Services 2010 - March 2014
InnerWireless 2010 - 2010
T-Mobile December 2004 - 2010
HP3Inc February 2003 - December 2004
i:FAO OF NORTH AMERICA February 2002 - December 2002
ERICSSON, Inc August 1991 - February 2002
Skills
OSS, Asset, Insite, Remedy, 3G, 4G, MapInfo, GSM, RF, Wireless, Telecommunications, RF Engineering, RF design, UMTS, LTE, Open Source Software, Testing, Cellular Communications, WCDMA, CDMA, WiMAX, Microwave, 2G, HSPA, Edge, EVDO, Network Optimization, Antennas, WiFi, GPRS, Actix, HSDPA, Network Performance, RAN, TEMS, UTRAN, Drive Test, TEMS Investigation, Fiber Optics, RNC, Mobile Communications, HSUPA, 3GPP, Computer Network..., Wireless Networking
Education
Fairleigh Dickinson University
Bachelor of Science (BS), Electrical and Electronics Engineering
Broadvox December 2010 - Present
Cbeyond January 2007 - April 2011
Smart Source 2011 - 2011
Thermo Fisher Scientific November 2005 - January 2007
TRX 2004 - 2007
Atlanta Public Schools August 1999 - January 2003
Black Box Network Services January 1998 - April 1999
United States Air Force June 1993 - April 1998
Skills
Cisco Technologies, TCP/IP, Telecommunications, VoIP, Networking, VPN, WAN, MPLS, Unified Communications, Ethernet, Managed Services, Network Design, Switches, Cloud Computing, Routers, Troubleshooting
Education
Dekalb Community College 1999 — 2002
University of Maryland College Park 1996 — 1997
Telco Management Group January 2009 - Present
Slimpressions September 2008 - Present
Combest September 2006 - January 2009
Black Box Network Services December 2005 - September 2006
C=WIN 1993 - 2006
Education
Georgia State University 1997 — 1998
Towson University 1990 — 1993
BS, Mass Communications
Black Box Network Services September 2008 - November 2014
P\S\L Group America July 2007 - September 2008
Mercer Delta Consulting September 1999 - July 2007
News Corporation September 1996 - August 1999
Skills
Budgeting, Product Management, Financial Planning, Forecasting, Planning, Administration, Financial Reporting, Financial Accounting, Financial Control, Forensic Accounting, Financial Software, Financial Systems..., Budgets, Financial Audits, Accounting Applications, Project Planning, Strategic Financial..., Business Analysis, Financial Analysis, System Administration, Mergers & Acquisitions, Leadership, Strategy, Management, Strategic Planning, Executive Management, Acquisition Integration, Process Improvement, Analysis, Business Planning, Accounting, Business Development, Financial Modeling, Sarbanes-Oxley Act, Managerial Finance, Telecommunications, Due Diligence, Internal Controls, Finance, P&L Management, Human Resources, Integration, Consulting, Payroll, GAAP, Management Consulting, Change Management, Business Process..., Restructuring, Vendor Management
Education
Dowling College 1988 — 1990
MBA, Business
New York Institute of Technology-Old Westbury 1981 — 1983
BFA, Communications & Business
Walt Whitman High School 1973 — 1977
High School, High School/Secondary Diplomas and Certificates
WESCO Distribution July 2010 - Present
WESCO Distribution 2006 - 2010
Dick's Sporting Goods 2002 - 2006
Black Box Network Services 1995 - 2001
Skills
Succession Planning, Employee Relations, Onboarding, Talent Management, Performance Management, College Recruiting, Talent Acquisition
Education
Duquesne University
Master of Business Administration (MBA)
John Carroll University
Bachelor of Science (BS), Business Management
Watson Standard November 2010 - Present
Millennium Pharmacy Systems February 2008 - September 2010
Prithvi Information Solutions July 2006 - January 2008
Hill, Barth & King LLC September 2002 - July 2006
Black Box Network Services October 2000 - September 2002
Arthur Andersen September 1998 - October 2000
Education
Grove City College 1994 — 1998
Bachelor of Schience, Accounting
Cloverleaf High School
Black Box Network Services April 2015 - Present
Black Box Network Services 1985 - Present
Skills
Telephony, Voice Mail, Telecommunications, System Deployment, Networking, VoIP, Unified Communications, T1, Ethernet, LAN-WAN, IP, SIP, Call Centers, Network Design, Avaya, Contact Centers, WAN, Cabling, Vendor Management, Managed Services, Visio, ACD, Structured Cabling, TDM
Education
Cuyahoga Community College 1982 — 1984
Nowanalytics, LLC March 2011 - Present
PathSolutions, Inc. October 2010 - February 2011
Black Box Network Services April 2007 - January 2010
Tier Technologies June 2004 - December 2006
Epos Corporation March 2000 - June 2004
Hewlett-Packard September 1998 - March 2000
Computer Communications Specialists February 1981 - March 1998
Skills
Call Centers, VoIP, Telecommunications, Business Development, Sales, Call Center, Strategy, Sales Operations, Solution Selling, IVR, Direct Sales, Enterprise Software, Managed Services, CRM, Integration, Contact Centers, CTI
Education
Georgia State University
AB, English, Mathematics
AirTight Networks September 2015 - Present
Ruckus Wireless March 2010 - Present
Lodgenet Interactive/Broadband Solutions 2006 - 2009
WFI 2006 - 2007
Black Box Network Services June 2003 - June 2006
NetVersant October 2000 - May 2003
Southern Company 1989 - 2000
Skills
Telecommunications, IP, Wireless, Data Center, Product Management, Business Development, WAN, Wireless Networking, New Business Development, Team Leadership, Contract Negotiation, Network Architecture, Vendor Management, Network Design, VoIP
Education
Georgia State University 1987 — 1989
Black Box Network Services September 1998 - Present
Black Box Network Services (Norstan Communications) 1998 - Present
Norstan Communications 1998 - Present
Norstan Communications (Black Box) 1998 - Present
Norstan 1998 - 2008
Norstan, Inc. (now Black Box Network Services) 1998 - 2005
Skills
VoIP, ACD, Telephony, Unified Communications, Siemens HiPath, SIP Trunking, IVR, Call Center, CTI, Managed Services, IP, TDM, SIP, Contact Centers, Telecommunications, Wireless, Siemens OpenScape..., Siemens Telephony, AVST
Education
University of Oregon 1980 — 1982
El Camino College and University of Oregon
CenturyLink - Federal November 2012 - Present
Black Box Network Services March 2009 - November 2012
Sprint January 2002 - March 2009
Network Access Solutions March 2000 - November 2001
LCC International, Inc. 1997 - 2000
LCC International, Inc 1996 - 1997
Skills
Customer Service, Microsoft Office, Conflict Resolution, T1, VoIP, Telecommunications, Call Center, Network Engineering, Unified Communications, Ethernet, Troubleshooting, Telephony, IP, Fiber Optics, Network Design, Wireless, SIP, Project Management, Account Management, Vendor Management, CRM, Call Centers, Program Management, MPLS, Managed Services, Management, Cisco Technologies, Computer Network..., WAN
Education
George Mason University
Business Management
Norfolk State University
Business Management
Black Box Network Services January 2002 - March 2013
APW Enclosures October 1998 - December 2001
Skills
Customer Service, Vendor Management, Project Management, Contract Negotiation, Telecommunications
Education
De Anza College 1998 — 2000
Santa Clara High School 1995 — 1998
General Education
Strovis Holdings, LLC September 2014 - Present
Black Box Network Services April 2008 - August 2014
Custom Computer Specialists, Inc April 2000 - April 2008
Northrop Grumman Corp July 1979 - March 2000
Skills
Process Improvement, Project Management, Business Strategy, Telecommunications, Forecasting, Change Management, Financial Reporting, New Business Development, Business Analysis, Budgets, Financial Analysis, Business Process..., Vendor Management, Accounting, Accounts Receivable, Business Planning, SAP, Strategic Planning, ERP, Project Planning, Financial Accounting, Cross-functional Team..., Start-ups, Management, Business Process
Education
Farmingdale State College
AAS, Business/Accountng
State University of New York Empire State College
BS, Accounting
Barron's Educational Series October 2014 - Present
Black Box Network Services July 2009 - July 2014
Custom Computer Specialists June 1999 - July 2009
Skills
Sarbanes-Oxley Act, Accounts Receivable, Financial Reporting, Telecommunications, Variance Analysis, Business Analysis, SAP, Process Improvement, Revenue Recognition, Business Process..., Management, General Ledger, US GAAP, Fixed Assets, Account Reconciliation, Accounts Payable, Accounting, Financial Statements, Vendor Management
Education
Dowling College
BBA, Accounting
Black Box Network Services March 2006 - Present
Business Systems International January 1991 - August 2005
Skills
Telecommunications, VoIP, IP, Telephony, Unified Communications, Switches, SIP, Cabling, Managed Services, MPLS, Fiber Optics
Education
Dakota County Technical College 1989 — 1991
Associate of Arts (AA), Telecommunications Technology, 4.0 G.P.A.
Black Box Network Services, BP Account 2007 - Present
Black Box Network Services 2001 - 2007
NextiraOne 1999 - 2001
Skills
Data Analysis Customer..., Telecommunications, Unified Communications, Telephony, ITIL, Avaya, Service Delivery..., Cisco VoIP, Service Delivery, VoIP, Managed Services, Contact Centers, Voice Mail, Nortel, ACD, Call Centers, Data Center, Solution Selling, T1, IVR, HSSE
Education
Lone Star College-CyFair
CCNA Certification & voice
Delgado Community College
Petroleum Engineering
University of New Orleans
General Studies
Allegheny Technologies April 2012 - Present
Michael Moskala CIA, CPA February 2009 - April 2012
Black Box Network Services June 2005 - January 2009
Del Monte Foods May 2003 - May 2005
Deloitte & Touche September 1997 - May 2003
Skills
Sarbanes-Oxley, Sarbanes-Oxley Act, SEC filings, Internal Audit, Internal Controls, Auditing, US GAAP, Financial Reporting, Financial Accounting, CPA, Consolidation, Accounting, GAAP, Revenue Recognition, External Audit, Financial Audits, Account Reconciliation, General Ledger, Big 4, Financial Statements, COSO, SOX 404, Management Accounting, Assurance, Fixed Assets
Education
Duquesne University 1993 — 1996
BA, Accounting
Lazard Middle Market July 2011 - Present
The Nielsen Company June 2010 - August 2010
Epicor January 2008 - August 2009
Black Box Network Services 2005 - 2008
Skills
Financial Analysis
Education
University of Minnesota - Carlson School of Management 2009 — 2011
MBA, Corporate Finance and Marketing
Hamilton College 2000 — 2005
Public Policy
Chaminade High School 1996 — 2000
Choice Logistics 2013 - 2015
Choice Logistics February 2011 - May 2013
Choice Logistics June 2007 - February 2011
Black Box Network Services July 2005 - June 2007
Skills
Transportation..., Process Improvement, Supply Chain Management, 3PL, Warehousing, Operations Management, Cross-functional Team..., Management, Logistics Management, Logistics, Supply Chain, Leadership
Education
Gettysburg College 1976 — 1980
BA, Business Administration
Dimension Data October 2014 - Present
Datalink June 2011 - September 2014
Black Box Network Services August 2010 - June 2011
NWN Corporation June 1998 - August 2010
DSi June 1998 - January 2007
Anixter June 1993 - June 1998
Skills
Managed Services, Data Center, Storage, Solution Selling, Cloud Computing, Virtualization, Unified Communications, Cisco Technologies, Infrastructure, Account Management, IT Management, Security, Salesforce.com, NetApp, Professional Services, Servers, Information Technology, SaaS
Education
Guilford College 1975 — 1981
B.A.S., Business Administration
Black Box Network Services March 2015 - Present
Black Box Network Services January 2011 - March 2015
Black Box Network Services April 2007 - January 2011
Black Box Network Services August 2005 - March 2007
Black Box Network Services January 2002 - July 2005
Iowa Telecom 2000 - 2002
Norstan 1983 - 1999
Skills
VoIP, Unified Communications, Telecommunications, Telephony, Avaya, Wireless, Call Center, IP, ACD, Cabling, Contact Centers, IVR, Managed Services, SIP, MPLS, Fiber Optics, Optical Fiber, Call Centers, Service Delivery, Networking, WAN, SIP Trunking, T1, Team Leadership, Project Management, Ethernet, Switches, LAN-WAN, Video Conferencing, Data Center, Network Design, Cisco Technologies, Avaya Technologies, Solution Selling, Management, Vendor Management, Account Management, Professional Services, Direct Sales
Education
Des Moines Area Community College 1981 — 1982
Telecommunications
Arrow S3 April 2006 - Present
Black Box Network Services 2005 - 2007
NextiraOne 2002 - 2006
Williams Communications 1998 - 2002
Skills
Managed Services, Unified Communications, Avaya, IP, Unified Messaging, Telecommunications, Telephony, VoIP, Solution Selling, SIP, MPLS, Enterprise Software, Sales Engineering, Contact Centers, Wireless, IVR, Channel Partners, Call Centers, Professional Services, TDM, Ethernet, WAN, Video Conferencing, ACD, LAN-WAN, CTI, SIP Trunking, T1, Cabling, Cloud Computing, Pre-sales, Switches, Network Architecture, IP PBX, Product Management, Sales Process, Voice Mail, Integration, Network Design, Hosted Services, PRI, Direct Sales
Education
State University of New York College at Buffalo 1982 — 1984
Bachelor's of Science, Criminal Justice
Daemen College 1980 — 1981
Physical Therapy
David Wheaton Design May 2006 - Present
Black Box Network Services May 2003 - April 2012
American Color at Dick's Sporting Goods February 2002 - June 2003
Pittsburgh Technical Institute September 2001 - January 2002
Black Box Network Services April 1999 - August 2001
Raff Printing August 1997 - March 1999
Morco October 1996 - August 1997
Skills
Web Design, Dreamweaver, Graphic Design, Illustrator, Multimedia, Photoshop, Mac, CSS, Adobe Creative Suite, HTML, Adobe Acrobat, Flash Animation, Google Analytics, InDesign, QuarkXPress, PC, JavaScript, Endeca, Open Ad Stream, Visual Studio, Expression Web, Microsoft Word, Microsoft Excel, Eloqua, Graphics, Layout
Education
Edinboro University of Pennsylvania 1991 — 1996
BFA, Applied Media Arts
New Horizons Computer Learning Center
Web Design
HomeTeam Pest Defense February 2012 - Present
Black Box Network Services October 2010 - April 2011
Hilti March 2010 - October 2010
Gartner February 2009 - March 2010
Belize Central America July 2003 - January 2009
City of Cape Coral February 2002 - July 2003
MCI/Worldcom May 2000 - February 2001
General Dynamics September 1999 - May 2000
TimePlex Group March 1998 - September 1999
various corporations May 1995 - February 1998
Skills
Telecommunications, Account Management, Security, VoIP, Windows, Cisco, Network Security, Customer Relations, SaaS, Vendor Management, Computer Hardware, Strategic Planning, Data Center, ITIL, Messaging, Business Intelligence, Hardware, Cloud Computing, SDLC, Business Management, Budgeting, Vendor Relations, WAN, Troubleshooting, Disaster Recovery, Databases, Operating Systems, Software Installation, Team Leadership, Virtualization, Business Analysis, System Administration, LAN/WAN, Telephony, TCP/IP, Customer Service, Integration, Vendor, Team Building, Business Process, Contract Negotiations, Sales Management, Sales Operations, International Sales, Direct Sales, Inside Sales, Technical Leadership, Organizational..., Cisco Technologies, Management
Education
US Army 1986 — 1995
Various 1986 — 1995
Computer Science
Signal Officer School, Branch 1990 — 1991
Colorado Technical College
Computer Science
Florida Metropolitan University
Computer Science
National College
Computer Science
US Army Officer
University of Maryland
Information Technology
i-Tech Support, Inc. January 2014 - Present
Black Box Network Services November 1998 - December 2013
Island Health Professionals August 1997 - August 1998
Skills
Wireless, Managed Services, Unified Communications, VoIP, Telecommunications, Solution Selling, Account Management, Telephony, Direct Sales, New Business Development, Channel Partners, Call Centers, SIP Trunking, IP, Sales Management, Advanced Technology, Penetration Testing, Cloud Computing, Management, Virtualization
Education
Evangel University 1993 — 1997
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Trinity Christian Academy
Wells Fargo January 2015 - Present
CenturyLink August 2012 - Present
Accenture Technology Solutions 2008 - Present
Accenture January 2008 - February 2012
Black Box Network Services 2012 - 2012
AT&T September 2002 - January 2008
Accenture March 1999 - September 2002
Norstan Communications April 1997 - March 1999
Norstan Communications April 1997 - March 1999
State of Arizona June 1990 - April 1997
Skills
Telecommunications, Project Management, Software Documentation, Vendor Management, Security, Program Management, VoIP, Change Management, Business Analysis, Data Center, CRM, Switches, Integration, Process Improvement, IT Management, Outsourcing, Hardware, Unix, Managed Services, Training, Databases, SDLC, Disaster Recovery, Technical Support, PMO, Visio, PMP, Telephony, SharePoint, Invoicing, Unified Communications, Wireless, Cisco Technologies, ACD, Project Delivery, Customer Satisfaction, Project Planning, IT Strategy, RFP, Resource Management, Business Process..., Call Center, MPLS, Project Portfolio..., Business Intelligence, Software Project..., Requirements Analysis, Requirements Gathering, Business Process, Call Centers
Education
North Central University 1975 — 1977
Music and Sign Language
morgan park high school 1971 — 1974
yes, general
AT&T on line
AT&T on line
Glendale Community College
Glendale Community College
Mott Community College
Mott Community College
Town of Glastonbury October 2003 - Present
Black Box Network Services September 1999 - August 2002
Advanced Connections INC November 1988 - July 1999
Skills
Data Center, Project Management, Microsoft Exchange, Disaster Recovery, Windows Server, Team Leadership, Security, Network Security, Network Administration, Troubleshooting, Active Directory, VMware, Cisco Technologies, IT Management
Education
Eastern Connecticut State University 2003 — 2004
BS, Computer Science
Eastern Connecticut State University 2002 — 2003
BS Computer Science, Computer Science
Black Box Network Services March 2007 - Present
Black Box Networking Services March 2007 - Present
Black Box Networking Services March 2007 - Present
Black Box Networking Services March 2007 - Present
Black Box Networking Services March 2007 - Present
Integrated Network Solutions February 2006 - January 2007
Integrated Network Solutions February 2006 - January 2007
Integrated Network Solutions February 2006 - January 2007
Integrated Network Solutions February 2006 - January 2007
Certified - Staffing Agency April 2004 - February 2006
Education
DeVry University
Bachelor of Science, Technical Management
DeVry University
Bachelor of Science, Technical Management
DeVry University
Bachelor of Science, Technical Management
DeVry University
Bachelor of Science, Technical Management
Remington College
Associate of Applied Science, Computer Networking Systems Technology
Remington College
Associate of Applied Science, Computer Networking Systems Technology
Remington College
Associate of Applied Science, Computer Networking Systems Technology
Remington College
Associate of Applied Science, Computer Networking Systems Technology
Akamai Technologies July 2012 - Present
Prolexic Technologies July 2012 - Present
Prolexic Technologies July 2012 - Present
GoTechies Inc. May 2007 - December 2012
Black Box Network Services May 2011 - July 2011
Skills
BGP, TCP/IP, OSPF, Network Security, CCNA, Network Administration, Computer Security, Malware Analysis, DDoS Mitigation, Linux, Network Engineering, SNMP, EIGRP, Routing, Cisco Technologies, Network Architecture, Firewalls, DNS, Data Center, Apache, FreeBSD, Routing Protocols, Deep Packet Inspection, Snort, Routing and Remote..., VLAN, Active Directory, Microsoft Exchange, Mac OS X, Request Tracker, Wireshark, Networking, OS X, Windows Server, VMware, Security, CentOS, CISSP, Troubleshooting, Cisco IOS, Ubuntu, Network Design, VPN, Juniper
Education
Florida International University 2007 — 2011
Bachelor of Science (BS), Information Technology
HCL Technologies September 2011 - Present
Black Box Network Services September 2011 - September 2011
The Vonberg Group January 2011 - September 2011
AC Square August 2002 - February 2010
Digital Green April 2005 - April 2006
Education
Diablo Valley College 2010 — 2011
Certificate of Achievement Windows Systems Administration, Computer Science & Netowrk Technology
Martinez Adult Education 2007 — 2008
A+ and Network+ certifications, Computer Technologies
Martinez Adult Education
Black Box Network Services November 2012 - Present
Skills
Active Directory, Administration, Disaster Recovery, Google Apps, Microsoft Office, Network Administration, Windows, System Administration, IT Service Management, Windows 7, Servers, Unix, Technical Support, Troubleshooting, VPN, Hardware, Network Security, Visio
Education
Heald College 2004 — 2005
Associate of Applied Science, Networking Technology
Heald College 2003 — 2004
Associate of Applied Science, Information Technology
Pepperdine University 1994 — 1998
Bachelor of Arts, Journalism
DISA December 2014 - Present
U.S. Joint Chiefs of Staff September 2012 - December 2014
Black Box Network Services June 2012 - September 2012
L-3 MPRI January 2012 - June 2012
DISYS May 2011 - January 2012
SRA International August 2008 - May 2011
Skills
Active Directory, Security+, Windows 7, Windows Server, Network Administration, Network Security, System Administration, DHCP, Servers, Routers, VMware, Microsoft Exchange, DNS, Blackberry Enterprise..., Windows XP, Security, CompTIA Security+
Education
Saint Leo University 2012 — 2014
Bachelor of Arts (B.A.), Criminal Justice Criminalistics, 3.5 GPA
ECPI College of Technology 2003 — 2006
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
US Patent and Trademark Office February 2008 - November 2014
Black Box Network Services 2006 - 2008
Agilent Technologies 1999 - 2003
Hewlett-Packard 1982 - 1999
Skills
IP, Patent Applications, Patent Prosecution, Wireless, Electronics, Solution Selling, Contract Negotiation, RF, Data Center, Cabling, Ethernet, Fiber Optics, Electrical Engineering, Project Management, Program Management, Cloud Computing, Product Management, Product Marketing, Integration, Security, VoIP, Sales Engineering, Telephony, Managed Services, Business Development, HP, Enterprise Software, Cross-functional Team..., Troubleshooting, Direct Sales, Telecommunications, New Business Development, Virtualization, Network Security, Professional Services, Disaster Recovery, Cisco Technologies, Video Conferencing, Storage, SIP, Selling, Network Design, Optical Fiber, Strategic Partnerships, Channel Partners, Unified Communications, Semiconductors, Start-ups, Account Management
Education
Drexel University 1973 — 1978
BS, Electrical Engineering
Black Box Network Services July 2003 - Present
MetroCall, Inc September 1994 - July 2002
Skills
Cellular Communications, RF Engineering, Wireless, RF, Telecommunications, 4G, LTE, CDMA, WiMAX, Antennas, Testing, UMTS, Wireless Communications...
Education
Dutchess Community College 2000 — 2003
Associates, Business Degree
ADP/Matlen Silver August 2014 - Present
Bank of America/Insight Global October 2013 - July 2014
Black Box Network Services February 2010 - July 2013
Red River Technology Group June 2007 - June 2009
Skills
VoIP, Telecommunications, Program Management, Project Management, PMP, Requirements Analysis, Telephony, Business Analysis, Data Center, Unified Communications, Process Improvement, Service Delivery, Integration, IT Management, IP, System Deployment, Vendor Management, IT Service Management, Disaster Recovery, PMO, Wireless, Managed Services, Project Delivery, ITIL, Project Portfolio...
Education
Florida International University - College of Business Administration 1995 — 1996
International Business
Potomac State College of West Virginia University 1993 — 1995
Associate of Arts (AA), Business Administration and Management, General
Comcast Business December 2012 - Present
ShoreTel September 2010 - August 2011
Black Box Network Services November 2004 - April 2008
Qwest Communications 1988 - 2002
Skills
IP, Pre-sales, Sales Operations, Call Centers, Management, Telecommunications, Managed Services, VoIP, Telephony, Unified Communications, Solution Selling, Wireless, MPLS, SIP, Data Center
Education
Gustavus Adolphus College 1978 — 1982
BA, Political Science/Psychology
Ikon Office Solutions - A Ricoh Company February 2011 - Present
IKON Office Solutions October 2009 - March 2011
Black Box Network Services May 2001 - February 2009
Xerox Corporation January 1996 - March 2001
Xerox Corporation March 1994 - December 1995
Xerox Corporation April 1991 - March 1994
Education
Florida International University - College of Business
BBA, Marketing
Golden Nugget Hotel January 2012 - April 2012
Whitlow Communications, Inc April 2009 - January 2012
Black Box Network Services June 1992 - April 2009
Bell Atlanticom Systems June 1984 - June 1992
Skills
Cabling, Voice Mail, BCM, T1, Telephony, Installations, Meridian, Troubleshooting, Hardware, VoIP, ACD, Avaya, Ethernet, IP, Software Installation, ISDN, Wireless
Education
Gannon University 1979 — 1983
Bachelors of Science, Electrical Engineering Technology
Black Box Network Services 2014 - Present
Vibrant Voice December 2011 - August 2014
Matrix Communications/Imagine Technologies May 2008 - December 2011
Army Civilian Telecommunications July 2000 - May 2008
Verizon 1995 - 2000
All phase 1993 - 1995
Skills
Avaya IP Telephony, Nortel Meridian, Octel, Avaya Ip Office, Panasonic Telephone..., Shortel, Software Installation, Telephony, Unified Messaging, SIP Trunking, Unified Communications, SIP, VoIP, T1, LAN-WAN, Video Conferencing, Structured Cabling, MPLS, Telecommunications, IP, Ethernet, Wireless, Voice Mail, IP PBX, ISDN, Troubleshooting, Security, Optical Fiber, Avaya Site..., Avaya, Avaya Technologies, Switches
Education
De Anza College
Blackbox Network Services September 1996 - April 2010
Black Box Network Services 1986 - 2010
Skills
C++, Windows, Visual Basic, Programming, Technical Writing, Excel, Word, CAD, Outlook, AutoCAD, Microsoft Office, Access
Education
Florida International University
No Degree (still enrolled), Computer Science
Miami Dade College
Associate in Arts
Arvig November 2012 - Present
Black Box Network Services April 2011 - October 2012
Zayo Group November 2009 - April 2011
Idea Com Mid-America March 2008 - November 2009
Onvoy May 2005 - March 2008
AT&T July 2001 - May 2005
WorldCom February 2000 - July 2001
Paging Network, Inc April 1994 - February 2000
Data Sales Co. August 1982 - August 1992
Skills
Strategic Selling, Key Account Acquisition..., Proposal / RFP Response, Lead Generation, Complex Solution Selling, Team Work, Relationship Management, Contract Negotiation, Sales Presentations, Sales Operations, VoIP, Strategy, Teamwork, CRM, Unified Communications, Account Management, Wireless, Telecommunications, Data Center, Cisco Technologies, Business Development
Education
Grand Canyon University 1992 — 1994
Bachelors of Science, Marketing and Minor Economics
Scottsdale Community College 1989 — 1991
Associates of Arts, Business/Commerce, General
Wilson Electric Services Corp. 2007 - 2009
Black Box Network Services December 1998 - May 2004
Skills
HVAC Controls
Education
Gateway Community College 2009 — 2012
Associate of Applied Science (AAS), Air Conditioning / Refrigeration / Facilities
Black Box Network Services August 2008 - Present
FedBid, Inc July 2006 - July 2008
Carahsoft Technology May 2005 - July 2006
Skills
Vendor Management, New Business Development, Microsoft Office, Process Improvement, Analysis, Contract Negotiation, Project Management, Customer Service, Telephony, Operations Management, Windows, Negotiation, Leadership, Vendor Relationships, Subcontracting
Education
Defense Acquisition University 2007 — 2007
George Mason University 2001 — 2005
Bachelor of Arts, Communications
UC Davis Health System June 2015 - Present
UC Davis Medical Center May 2014 - June 2015
BEI July 2013 - May 2014
Black Box Network Services October 2012 - July 2013
Black Box Network Services April 2007 - October 2012
Skills
Cabling, Switches, Cisco Routers, Cisco Firewall Security, Networking, Telecommunications, Cisco Technologies, Routers, Network Administration, Troubleshooting, Wireless Networking, TCP/IP, Network Design, WAN, ONS
Education
Folsom Lake College
Computer Science Network Administration
Foothill College
Information Technology Telecommunications
Sacramento City College
Network and System Administration/Administrator
Network Cabling Infrastructures, Inc February 2001 - Present
Black Box Network Services January 1999 - February 2001
The Saxon Group, Inc. June 1996 - January 1999
Spartan Constructors 1994 - 1996
Ebasco / Raytheon 1978 - 1994
Skills
General Ledger, Revenue Recognition, Consolidation
Education
Gwinnett Technical College 1997 — 1999
Associate's degree, Accounting
Dekalb Community College 1996 — 1997
Accounting and Finance
Black Box Network Services May 1998 - Present
Education
Duquesne University
Black Box Network Services September 2006 - Present
Education
Gannon University 1995 — 1999
Accounting and Finance
Black Box Network Services Product SpecialistFred Meyer Jewelers2001 - 2013
Fred Meyer February 1991 - May 2001
Skills
Retail, Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, Computer Hardware, Windows, Routers, Switches, Windows Server, Active Directory
Education
Everest College-Portland 2013 — 2014
Certificate, Network Internet Security Specialist
ITT Technical Institute-Portland 1988 — 1991
Bachelor of Applied Science (BASc), Automated Manufacturing
Gresham High School 1977 — 1981
Diploma
Optima-Stantron July 2002 - Present
Black Box Network Services November 2001 - February 2002
Nortel Networks January 1989 - May 2001
Skills
PTC Creo Elements Solid..., AutoCAD Mechanical, Pro Engineer 2000, Pro Engineer, Solid Modeling, Sheet Metal, Design for Manufacturing, Product Design, Solidworks, Inventor, GD&T, CAD, Mechanical Engineering, Windchill, Tolerance Analysis, PDM, Solid Edge, Unigraphics
Education
H & R Block 2008 — 2008
Certificate, Federal and Georgia Tax
Dekalb Technical College
Diploma in Engineering Technology and Electrical Technology, drafting, machine design & tools, basic electronics, circuits, and electrical fundamentals
El Paso County October 2013 - Present
Black Box Network Services June 2010 - September 2013
Currey Adkins December 2003 - June 2010
Skills
VoIP, IP PBX, 81C, 61C, CS1000, Nortel Certified Support, Telephony, Voice Mail, ACD, Avaya, T1, ISDN, Unified Communications, Cabling, SIP, IVR, TDM, H.323, SIP Trunking, Cisco Call Manager, LAN-WAN, Contact Centers, Unified Messaging, Switches, Frame Relay, WAN, Voice & Data Convergence, CTI, Video Conferencing, Ethernet, QoS, IP, Sales Engineering, Network Design, ATM networks, Cisco Technologies, Routers, Optical Fiber, ATM Networks, Avaya Technologies
Education
El Paso Community College 2015 — 2019
Information Technology with Networking Option
CBTis 128 1993 — 1996
Black Box Network Services January 2014 - Present
Hewlett-Packard February 2008 - October 2013
Hewlett-Packard August 2007 - January 2008
Kelley Price Technology December 2006 - January 2008
Skills
Software Development, .NET, .NET CLR, C# 4.0, C# 3.0, C# 2.0, Visual C#, C#, VB.NET, jQuery, jQuery UI, Telerik Controls, Telerik Web Controls, JavaScript, ASP.NET, ASP.NET AJAX, Team Leadership, Lead Development, JSON, HTML, XML, Windows Scripting, Microsoft SQL Server, SQLite, Visual SVN, Tortoise SVN, ADO.NET, Windows Phone, Windows, Linux, Python, PHP, MySQL, FIPS 140-2, CSS, SDLC, MBA, WCF, ETL, Linux Scripting, GUI, Globalscape EFT, Vinzant GlobalECS, Requirements Gathering, Software Design, Business Analysis, Android Development, PGP, SFTP
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Management Information Systems, General
DeVry University 2005 — 2008
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
South Hills Orthopaedic Surgery Associates July 2007 - Present
PHOENIX Rehabilitation and Health Services, Inc. September 2003 - June 2007
Black Box Network Services February 1985 - May 1990
NBI, Inc. February 1982 - October 1984
Education
Edinboro University of Pennsylvania
Liberal Arts
Black Box Network Services May 2006 - Present
Education
Eastern Washington University
Liberal Arts and Sciences/Liberal Studies
Black Box Network Services 2008 - 2014
ACS Dateline March 2008 - August 2008
Valley Protective Services June 2007 - March 2008
Express Scripts July 2003 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Phone Etiquette, Multi-line Phone, Mail, Mail Sorting, Receptionist Duties, Reception Areas, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Support, Long-term Customer..., Copy Editing, Factory, Inventory Control, 10 Key, Keyboards, Leases, Networking, Newsletters, Office Management, Proofreading, Quality Assurance, Quality Control, Shipping, Windows XP, Cisco Call Manager, Cisco VoIP
Education
Glen Oaks Community College 1990 — 1991
Certificate, Receptionist/Clerical
White Pigeon Jr-Sr High School 1973 — 1977
High School, General Studies