Black Box Network Services
Industry: Company
DescriptionBlack Box Corporation, also doing business as Black Box Network Services, is headquartered in the Pittsburgh suburb of Lawrence, Pennsylvania, United States. The company is a provider of communications products. Headquarters: Lawrence, Pennsylvania, United States Revenue: 992 million USD (2015) CEO: Joel T. Trammell Number of employees: 4,300 Subsidiaries: BB Technologies Inc, NextiraOne Federal, LLC, Parent organizations: BBox Holding Company, AGC Networks Pte. Limited
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Black Box Network Services Employees
DIRECTV March 2013 - Present
DIRECTV January 2011 - March 2013
DIRECTV September 2007 - January 2011
Level 3 Communications August 2006 - September 2007
Black Box Network Services June 2002 - August 2006
Skills
Troubleshooting, Data Center, Software Installation, Documentation, VPN, ITIL, Computer Hardware, Active Directory, HDI Support Center..., ITIL v3 Foundations..., Software Documentation, Integration, IT Operations, XP, Help Desk Support, Process Improvement, Disaster Recovery, IT Management, Visio, Windows XP
Education
Metropolitan State College of Denver 2008 — 2010
n/a, Computer Information Technology
Hutchinson Community College 2001 — 2002
N/A, Computer Information Technology
Statistical Surveys, Inc. September 2014 - Present
Farmers Insurance May 2014 - September 2014
Clover Consulting June 2013 - May 2014
Wolverine World Wide 2012 - 2012
Red Sky Outfitters 2010 - 2011
Black Box Network Services 2007 - 2009
Skills
Databases, Testing, Visual Studio, VBA, Java, Software Documentation, Visual Basic, Programming, Photoshop, C++, C#, SSIS, DB2, SAS programming, Microsoft SQL Server
Education
James Madison University 2009 — 2013
Bachelor of Science (B.S.), Computer Science, B-
ShoreTel December 2012 - Present
Black Box Network Services October 2009 - Present
Celerity May 2006 - March 2009
Dell July 2003 - April 2006
Skills
Telecommunications, Call Center, VoIP, Telephony, Avaya, Wireless, Unified Communications, Managed Services, IP, Contact Centers, Account Management, Vendor Management, Call Centers, Accounts Receivable, Accounts Payable, Management
Education
Huston-Tillotson University 1983 — 1987
Accounting and Finance
Hebert High School in Beaumont, Texas 1979 — 1982
Globe University January 2014 - Present
Marketing Ventures Inc. October 2008 - Present
H&R Block December 2009 - April 2014
DeVry University 2011 - 2013
Black Box Network Services December 2005 - October 2008
FOLIOfn June 2005 - December 2005
Verizon January 2004 - January 2005
PANAMSAT October 2001 - November 2003
Lucent Technologies September 2000 - September 2001
3COM Corporation November 1999 - August 2000
Skills
Strategic Planning, Product Management, Account Management, Business Development, Team Building, Sales, New Business Development, Cross-functional Team..., Marketing, Team Leadership, Strategic Partnerships, Marketing Strategy, Business Strategy, Project Management, Executive Management, Leadership, Start-ups, Program Management, Marketing Communications, Project Planning, Operations Management, Budgets, Customer Service, Strategy, Management, Contract Negotiation, Customer Satisfaction, Business Planning, Process Improvement, Solution Selling, Sales Operations, Vendor Management, Market Research, B2B, E-commerce, Marketing Management, P&L Management, Integrated Marketing, Public Relations, CRM, Sales Management, Human Resources, Enterprise Software, Advertising, Networking, Telecommunications, Training, Salesforce.com, Competitive Analysis, Time Management
Education
Keller Graduate School of Management of DeVry University 2001 — 2010
MBA, MBA
Youngstown State University 1976 — 1981
BA, Political Science & Business
Austintown Fitch High School
Champion Ind June 2004 - Present
Black Box Network Services June 1999 - June 2004
US Army May 1992 - June 1999
Skills
Inside Sales, Product Lifecycle..., Product Management, Sales, Marketing Strategy
Education
High Point University 2004 — 2009
Bachelor of Science (B.S.), Management Information Systems, General, 3.6
Black Box Network Services February 2015 - Present
ABM Industries September 2004 - February 2015
Skills
New Business Development, Marketing Strategy, B2B, Sales, Training, Business Development, Marketing, Leadership, Account Management, Strategic Planning, Contract Negotiation, Customer Service, Email Marketing, Budgets, Team Building, Sales Management, Negotiation, Project Management, Direct Sales, Microsoft Office, Marketing Communications, Operations Management, Coaching, Cold Calling, Sales Process, Management, Salesforce.com, Lead Generation, Selling, Product Development, Recruiting, Public Relations, Market Planning, Advertising, Social Media Marketing, Event Management, Marketing Management, Event Planning, Facilities Management, Team Leadership, Sales Operations, Contract Management, Trade Shows, Online Marketing, CRM, Market Research, Public Speaking, Online Advertising, Social Networking, Social Media
Education
Indiana University of Pennsylvania 2000 — 2004
Bachelors Degree, Communication Media
DMS Satellite September 2012 - April 2013
Out of the Gym Personal Training October 2003 - June 2008
Body of Change Personal Training/ LA Fitness December 2002 - October 2003
Black Box Network Services December 1998 - November 2002
Skills
Teamwork, Tax Preparation, Accounting, Account Reconciliation, Income Tax, Accounts Payable, Microsoft Word, Tax Returns, Bookkeeping, Accounts Receivable, Tax, Financial Accounting, Time Management, Management, Sales, Microsoft Project, Microsoft Excel, Advertising, Marketing, Intuit QuickBooks, Customer Service
Education
DeVry University 2008 — 2013
Bachelor's Degree, Business Administration - Concentration in Accounting, 3.74 -Magna Cum Laude
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.), Business Administration - Concentration in Global Supply Chain Management
Black Box Network Services September 2013 - Present
MSS Fulfillment February 2015 - May 2015
Black Box Network Services February 2012 - September 2013
Mutual Telecom Services Inc. d/b/a Black Box Network Services February 2010 - February 2012
Skills
Wireless, VoIP, Telecommunications, Vendor Management, Project Management, Cabling, IP, Integration, Service Delivery, Management, Product Management, Networking, Pre-sales, Unified Communications
Education
Liberty University 2011 — 2015
Bachelor of Business Administration (BBA), International Business
Black Box Network Services April 2015 - Present
Black Box Network Services January 2012 - March 2015
FedEx Office March 2010 - January 2012
FedEx Office September 2007 - March 2010
Skills
Vendor Management, Process Improvement, Customer Service, Project Management, Team Building, CRM, Team Leadership, Management, Project Planning, Strategic Planning, Sales, Leadership, Telecommunications, Cross-functional Team..., Customer Satisfaction, Training, Troubleshooting, Account Management
Education
Lipscomb University
Insight Global April 2014 - Present
Black Box Network Services September 2013 - April 2014
The Experts February 2011 - September 2013
AutoZone 2010 - 2011
United States Marine Corps July 2006 - July 2010
Skills
Software Installation, Troubleshooting, Microsoft Office, Management, Stress Management, Linux, Networking, Network Security, DoD Top Secret Clearance, Android, Hands-on Training, Penetration Testing, No Supervision, Information Security, Team Leadership, Training, Typing, Hardware, Laptops, Technical Support, Windows 7
Education
ITT Technical Institute-Seattle 2010 — 2012
Private Estate July 2010 - Present
Baker Furniture January 2007 - August 2009
Baker Furniture January 2004 - December 2006
Black Box Network Services August 2002 - July 2003
OCI Solutions January 1999 - August 2002
Skills
Project Management, Retail, Merchandising, Inventory Management, Pricing, Luxury Goods, Furniture, Purchasing, Coaching, Logistics, Microsoft Excel, Furnishings, Business Strategy, Market Research, Vendor Management, Forecasting, Contract Negotiation, Hiring, Process Improvement, Entrepreneurship, SAP, Interior Design, Team Building, Sourcing, Textiles, Management, Custom Furniture, Business Planning
Education
Loyola University of Chicago 2003 — 2010
BA, Business Management, 3.9
Maxim Networx Inc June 2015 - Present
Black Box Network Services July 1983 - June 2015
Skills
Telecommunications, Direct Sales, Solution Selling, Unified Communications, Managed Services, Virtualization, Disaster Recovery, Educational Technology, SIP, Wireless, VoIP, SIP Trunking, Telephony, Channel Partners, MPLS, Cloud Computing, IP, Hosted Services
Education
Hofstra University
Business, Management, Marketing, and Related Support Services
ATC Tech Solutions February 2015 - Present
Black Box Network Services August 1998 - February 2015
NextiraOne 2001 - 2004
Racal Milgo 1996 - 2001
Milgo Solutions 1996 - 2001
Racal 1996 - 1999
Skills
Business Development, CRM, Contract Negotiation, Customer Satisfaction, Customer Service, Managed Services, New Business Development, Sales, Sales Operations, Solution Selling, Selling, Telecommunications, Forecasting, Training, Unified Communications, VoIP, Call Centers, Sales Process, Direct Sales, Wireless, Channel Partners, Telephony, Cloud Computing, Management, Data Center, Vendor Management, Networking, Account Management, IP, SaaS, Strategy, Professional Services, Strategic Partnerships, MPLS, Salesforce.com, Product Management, Enterprise Software, Cisco Technologies, Program Management, Pre-sales, Integration, Sales Management, WAN, Ethernet, Project Management, SIP, Leadership, Team Leadership, Outsourcing, Go-to-market Strategy
Education
Las Positas College 1982 — 1984
Business, Management, Marketing, and Related Support Services
Northwestern University January 2014 - Present
Northwestern University CTD 2015 - 2015
Northwestern University CTD 2015 - 2015
Northwestern University CTD 2015 - 2015
Black Box Network Services September 1998 - April 2001
Communication Contractors, Inc. June 1993 - September 1998
Education
Loyola University Chicago School of Law 2005 — 2008
Juris Doctor (J.D.)
Northwestern University 2001 — 2005
Bachelor's Degree, Computer Science
Black Box Network Services April 2013 - Present
Black Box Network Services 2014 - Present
Best Buy January 2012 - April 2013
Comm-Works November 2008 - January 2012
Phenomenal Networks October 2007 - September 2008
Revation Systems 2006 - 2007
Onvoy 2003 - 2007
Skills
B2B, Vendor Management, Sales, Data Center, Contract Negotiation, Product Management, Cross-functional Team..., Strategic Partnerships, Business Development, Direct Sales, Managed Services, Lead Generation, VoIP, Product Marketing, Unified Communications, Wireless, Project Management, Forecasting, Competitive Analysis, Business Analysis, Mobile Devices, Leadership, MPLS, Cisco Technologies, Call Center, Cabling, IT Strategy, Business Strategy, Customer Experience, Call Centers, Strategy, Security, Management, Networking, Professional Services, Go-to-market Strategy, ITIL, Switches, CRM, Channel Partners, Selling, Information Technology, Telephony, Cloud Computing, Solution Selling, Enterprise Software, Telecommunications, Account Management, SaaS, Salesforce.com
Education
University of St. Thomas 1999 — 2001
BS, Business
Kenyon College 1993 — 1997
Sociology
Black Box Network Services March 2013 - Present
Michigan Air National Guard March 2013 - Present
United States Air Force October 2008 - March 2013
Education
ITT Technical Institute-Troy 2013 — 2015
GENBAND January 2015 - Present
CloudBasedService.Com November 2012 - Present
ThinkingPhones March 2014 - January 2015
HobNob Local Inc. November 2013 - May 2014
Avaya October 2010 - November 2012
Logista July 2005 - October 2010
Black Box Network Services 2003 - 2005
Black Box Network Services 1998 - 2003
Skills
Unified Communications, Cloud Computing, SaaS, Telephony, Managed Services, VoIP, Enterprise Software, Channel Partners, IP, Telecommunications, Solution Selling, Avaya, Call Centers, Hosted Services, Contact Centers, Sales Management, Account Management, Data Center, Hosted Voice, Direct Sales, Cisco Technologies, Virtualization, Video Conferencing, Co-location, Sales Operations, Professional Services, Channel, Unified Messaging, Go-to-market Strategy, Avaya Aura, Channel Strategy, Sales Process, Microsoft Technologies, Hosted Microsoft..., Cloud Applications, Hybrid Cloud, Cloud-based, Cloud Communications, Cisco Call Manager, IVR, Cloud Contact Center, Cisco Hosted..., Nortel CS1K, Strategy, SIP Trunking, Partner Management
Education
Trevecca Nazarene University 2001 — 2002
B.A., Management and Human Relations
Martin Methodist College 2000 — 2001
Trevecca Nazarene University 1989 — 1992
National Datacare 2014 - Present
Reston Limousine July 2013 - June 2014
Black Box Network Services December 2011 - July 2013
Black Box Network Services August 2007 - December 2011
LexisNexis 2003 - 2007
World Omni Financial Corp 2000 - 2002
Skills
Strategic Planning, Telecommunications, Solution Selling, Marketing, VoIP, Troubleshooting, Call Centers, Business Development, Call Center, Telephony, Account Management, Team Leadership, Vendor Management, Project Management, IP, Team Building, Salesforce.com, Lead Generation, New Business Development, Sales Management, Unified Communications, Customer Service, Sales Process, Contract Negotiation, Microsoft Office, Sales, Networking, Leadership, Customer Satisfaction, SaaS, Direct Sales, CRM
Education
Langston University 1996 — 2000
Bachelors, Business of Administration
Bru-Chuck Designs February 2014 - Present
Black Box Network Services January 2011 - July 2014
Black Box Network Services October 2011 - August 2013
Intact Communications January 2010 - March 2011
Staley Inc January 2006 - June 2009
US Navy June 1997 - March 2006
USN USS Scout MCM-8 February 2001 - March 2003
Skills
Scheduling, Project Coordination, AutoCAD Architecture, AMP Certification, Leviton Installer..., Cabling, Troubleshooting, Problem Solving, Project Planning, Construction Management, Customer Service, Coordination, Documentation, Visio, Planning, Microsoft Office, Excel, Word, PowerPoint, Construction, Outlook, AutoCAD, Quality Assurance, Test Equipment, VHF, Multiplexers, Coax, Cat6, Voice Networks, Process Scheduler, Cat5e, Wireless, Switches, Cisco Technologies, Optical Fiber, T1, Network Administration
Education
Western Governors University 2013 — 2014
Bachelor of Business Managment General, Business Managment General, 3.5 GPA
Siemens Design/Certification Techncian 2010 — 2010
Certificate
ITT Technical Institute-Little Rock 2009 — 2010
2 Years, CAD Design
Information Technologies A School 1997 — 1998
NA
Trident University International
Buisness
High School
North County Networks April 2012 - Present
NSync Services, Inc November 2008 - May 2012
Set-Tech August 2004 - November 2008
Black Box Network Services November 2000 - July 2004
Skills
Cabling, VoIP, Fiber Optics, Data Center, Telecommunications, Wireless, Project Management, IP, New Business Development, Optical Fiber, Direct Sales, Team Leadership, Contract Negotiation, Account Management, Solution Selling, Sales Management, Integration, Vendor Management, Customer Service, Contract Management, Sales, Sales Process, Leadership, Security, Business Development, Strategic Planning, Operations Management, Construction Management, Team Building, Salesforce.com, Program Management, Networking, Negotiation, Lead Generation, CRM, Training, Cloud Computing, Customer Retention, Cold Calling, Selling, Call Centers, Enterprise Software, Managed Services
Education
Abernathy High School
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
McMurry University
Bachelor of Business Administration (BBA), Marketing
Black Box Network Services September 2014 - Present
HP Enterprise Services October 2012 - September 2014
G4S March 2005 - August 2005
Palm Beach County January 1984 - January 2005
Skills
Active Directory, ITIL, Microsoft SQL Server, Windows Server, Servers, DNS, Virtualization, VMware, Disaster Recovery, Data Center, DHCP, HP, VPN, System Deployment, Hardware, Windows XP, Cisco Technologies, Software Installation, Operating Systems, Routers, Switches, Windows 7, IT Service Management, Technical Support, Computer Hardware, Troubleshooting, SharePoint, Cisco IOS
Education
ultrasound medical institute 2006 — 2009
ultrasound technician, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Palm Beach State College 1986 — 2004
technical certificate, Emergency Medical Technology/Technician (EMT Paramedic)
J Sargeant Reynolds Community College
Rally Health October 2013 - Present
The Walk On: A Midwest Sports & Lifestyle Blog January 2013 - Present
Apparel Media Group October 2012 - October 2013
Groupon October 2011 - October 2012
Whiskey River Saloon - Milwaukee February 2011 - October 2011
ADP March 2010 - November 2010
Black Box Network Services July 2007 - October 2007
Skills
Marketing, Advertising, Direct Mail, Press Releases, Customer Service, Inventory Management, Database Administration, B2B, Marketing Communications, Account Management, Social Media, Salesforce.com, Cold Calling, Social Networking, Contract Negotiation, Lead Generation, Sales, Start-ups, Sales Operations, Business Development, Management
Education
Marquette University 2005 — 2009
Bachelors, Communication, Advertising
MidCo Inc. July 2014 - Present
Black Box Network Services April 2012 - June 2014
Small business improvement specialist January 2011 - April 2012
U.S. Cellular April 2006 - October 2011
Tweeter 2001 - 2006
WLUK Fox 11 April 1999 - May 2001
Woodward Communication September 1998 - May 2000
Skills
MS Project, Gantt, WBS, Visio, Six Sigma, 5S, Value Stream, Inventory Accuracy, Shrink Reduction, Process Improvement, Microsoft Office, Sales Management, Team Leadership, Change Management, Strategic Planning, Team Building, Problem Solving, Operations Management, Outlook, Customer Relations, Customer Service, Budgeting, Scheduling, Coaching, Planning, Inventory Management, PowerPoint, Program Management, Account Management, Excel, Word, New Business Development, Performance Management, Logistics, Vendor Relations, Business Analysis, Process Engineering, Project Planning, Business Planning, P&L Management, Budget Management, Team Management, Budgets, Telecommunications, Risk Management, Vendor Management, Union Labor, SAP, Wireless, Networking
Education
Accelpor Consulting 2009 — 2010
Certificate, Green Belt in Six Sigma
Keller Graduate School of Management of DeVry University 2007 — 2009
Masters, Project Management
University of Wisconsin-Oshkosh 1995 — 1999
Bachelors of Science, Broadcast Communications
Lumenate October 2011 - Present
Black Box Network Services May 2011 - October 2011
Prison Health Services March 2010 - May 2011
US Navy December 2005 - December 2009
Skills
Cisco Technologies, Cisco IOS, Cisco Routers, Cisco Wireless, Cisco Security, Cisco Switches, Cisco VPN, Cisco Firewall Security
Education
University of Phoenix 2005 — 2009
Bachelor's Degree, Business Administration and Management, General
Martin Methodist College 2003 — 2004
gatc LP July 2015 - Present
Cadillac Jack September 2009 - July 2015
C.A. Murren and Sons Company, Inc. April 2007 - March 2009
Blue Thunder Logistics October 2005 - March 2007
Black Box Network Services November 2003 - August 2005
UTi Worldwide Inc. September 2001 - August 2003
Skills
Payroll, Account Reconciliation, Accounts Payable, General Ledger, Accounting, Invoicing, Journal Entries, Auditing, Bank Reconciliation, Variance Analysis
Education
Keller Graduate School 2006 — 2009
Masters, Accounting and Finance Mgmt
Hofstra University 1997 — 2002
BBA, Computer Information Systems
Jay Mid-South July 2011 - Present
Black Box Network Services September 2009 - February 2011
Black Box Network Services May 2006 - September 2009
Crossroads Pet Professionals June 2004 - January 2006
Crossroads Pet Professionals May 2001 - June 2004
Skills
Human Resources, Customer Service, Process Scheduler, Management, FMLA, Employee Benefits, Temporary Placement, Payroll, Interviews, Recruiting, Employee Relations, Personnel Management, Benefits Administration, Onboarding, HRIS
Education
Lipscomb University 1999 — 2003
Bachelor of Science (B.S.), Management
Hewlett Packard (Employee Purchase Program) November 2013 - Present
Black Box Network Services September 2014 - July 2015
[SAFEWAY] March 2014 - June 2014
G.E. Capital January 2001 - February 2003
SBC October 1996 - April 1998
Skills
Computer Hardware, Windows, Laptops, Windows 7, Microsoft Office, Account Management, Cloud Computing, HP, Customer Service, Storage, Project Management, Windows XP, Troubleshooting, Networking, Management, PowerPoint, Vendor Management
Education
ITT Technical Institute-Concord 2012 — 2013
Associate's of Science, Networking & Systems Administration, 3.8
Department of Homeland Security September 2013 - Present
Chicago Board of Education December 2011 - September 2013
Black Box Network Services August 2006 - May 2009
Skills
Microsoft Office..., Oracle HR, Outlook, Microsoft Certified..., Program Management, Budgets, Data Analysis, Leadership, Payroll, Project Management, Time Management, Microsoft Excel, Employee Training, Customer Service, SharePoint, PeopleSoft, Management, Microsoft Word, Process Improvement
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Project Management
Northwestern Mutual April 2009 - Present
Black Box Network Services May 2006 - May 2009
Fastenal August 2005 - May 2006
Education
Louisiana State University 2002 — 2006
Business, Marketing
Black Box Network Services November 1998 - Present
Skills
Telecommunications, Voice Networks, VoIP, Unified Communications, Voice Services, Wireless, Unified Messaging, Telephony, Managed Services, PBX, MPLS, contact center, Call Center, Network Services, Video Conferencing, Call Recording, ACD, Digital Signage, Voice Mail, IVR, Hosted VoIP, IP PBX, SIP Trunking, TDM, Converged Networks, IP, Mobility Solutions, Telephone Systems, Fiber, Audio Conferencing, Cabling, IP Networking, Network Design, Sales Management, Solution Selling, Consultative Selling, Hosted Services, SIP, Co-location, Call Centers
Education
Kent State University
Black Box Network Services December 2011 - Present
Walmart November 2007 - December 2011
Skills
Technical Support, Digital Signage, Data Center, Structured Cabling, Copper Cabling, KVM Switches, Video Switching, Wireless Networking, Software Installation, Account Management, Managed Services, Solution Selling, Telecommunications, Wireless, VoIP, Unified Communications, Troubleshooting, Networking, IP
Education
ITT Technical Institute-Pittsburgh 2009 — 2011
Associate's degree, Network and System Administration/Administrator
Butler Area High School 2005 — 2009
High School, Computer Systems Networking and Telecommunications
Black Box Network Services April 2005 - Present
InnerWireless April 2005 - February 2011
DR Systems, Inc. January 2000 - January 2004
ComView Corporation January 1998 - January 1999
Witt Biomedical January 1992 - January 1998
Fukuda Denshi, Watch Child January 1989 - January 1992
Spacelabs January 1986 - January 1989
Marquette Electronics (now GE) January 1983 - January 1986
Skills
Hospitals, Direct Sales, Medical Imaging, Cellular Communications, New Business Development, Wireless, WiFi, Sales Process, Sales Management, Healthcare, Sales, Solution Selling, Start-ups, Salesforce.com, Sales Presentations, Mobile Devices, Business Development, Sales Operations, Selling, Leadership, Product Management
Education
Marquette University 1979 — 1983
BS, Biomedical Engineering
Eli Controls March 2014 - Present
Black Box Network Services 1998 - January 2014
Skills
Telecommunications, Sales, Project Management, Customer Service, Training, Long-term Customer..., Dispatching, Customer Retention, Customer Satisfaction, Conflict Resolution, Business Development, Direct Sales, Sales Management, Solution Selling, Telephony, Managed Services
Education
Kennesaw State University
Bachelor's degree, Marketing/Marketing Management, General
Black Box Network Services April 2015 - Present
Black Box Network Services June 2007 - Present
SOS Data May 2005 - August 2007
Telephone Diagnostics Services October 2003 - May 2005
Henkels & McCoy July 1981 - October 2003
Skills
Telecommunications, Software Installation, Optical Fiber, Telephony, Sales, Structured Cabling, Electricians, Networking, WAN, CCTV, Wireless Networking, LAN-WAN, IP, Network Design, MPLS, Co-location, New Business Development, Contract Negotiation, Project Management, Sales Process, Data Center, Management, Vendor Management
Education
Lycoming College 1979 — 1981
B.A., Business Administration
Spring Garden College 1977 — 1979
Business Administration
Bishop Kenrick High School 1973 — 1977
General Studies
C-leveled June 2015 - Present
The Next Step Realty March 2013 - May 2015
FOREVER May 2014 - August 2014
ING September 2013 - December 2013
Black Box Network Services May 2013 - August 2013
Little Big Farm Foods May 2012 - August 2012
PriMuni July 2010 - August 2011
Tutti Frutti May 2011 - July 2011
Skills
Cooking, Salesforce.com, Microsoft Excel, Microsoft Word, Facebook, PowerPoint, Social Networking, Time Management, Customer Service, Teamwork, Marketing, Market Research
Education
Hobart and William Smith Colleges 2011 — 2015
Bachelor of Arts (B.A.), Economics, European Studies, Magna Cum Laude
Vesalius College 2013 — 2013
Western Reserve Academy 2007 — 2011
The Tuck School of Business at Dartmouth 2014 — 2014
Tuck Business Bridge Program
Alcoa October 2007 - July 2015
Resources Global January 2006 - October 2007
invivodata 2006 - 2006
Tele-Tracking Techonologies 2005 - 2006
Hefren-Tillotson 2000 - 2003
GMT 2000 - 2000
Black Box Network Services 2000 - 2000
GENERAL MANAGEMENT TECHNOLOGIES 1997 - 2000
Federated Investors 1990 - 1995
Federated Investors 1985 - 1995
Skills
Strategic Planning, Start-ups, Interviews, Organizational..., HRIS, Recruiting, Technical Recruiting, Employee Relations, Organizational Design, Change Management, Leadership Development, Employee Benefits, Management, Performance Management, Deferred Compensation, HR Policies, HR Consulting, Labor Relations, Succession Planning, Personnel Management
Education
University of North Carolina at Chapel Hill 1981 — 1982
Arts Management
Indiana University of Pennsylvania 1977 — 1981
Bachelor's degree
Set-Tech OwnerSet-TechMarch 2006 - August 2008
Black Box Network Services August 2000 - June 2005
Education
McMurry University 1971 — 1974
BBA, Marketing
McMury University 1971 — 1974
BBA, Marketing, and Business
Pretek Corporation June 2015 - Present
Yaltech Consulting April 2015 - April 2015
Black Box Network Services December 2014 - March 2015
Harte Hanks December 2013 - January 2014
EPAM Empathy Lab September 2013 - November 2013
JPMorgan Chase May 2012 - April 2013
Cadient Group January 2012 - May 2012
Vanguard April 2008 - May 2011
Vanguard April 2008 - May 2011
Vanguard Group April 2008 - May 2011
Skills
Information Architecture, User Experience, User Interface Design, User Interface, Usability Testing, Human-computer..., Interaction Design, User-centered Design, Wire Framing, Usability, Web Design, Contextual Inquiry, Wireframes, User Research, Agile Methodologies
Education
Lehigh University 1985 — 1988
MS, Instructional Technology
Washington University in St. Louis 1969 — 1973
BA, English Literature
Cisco Systems August 2012 - Present
Cisco Systems May 2008 - August 2012
Cisco April 2005 - May 2008
Legrand North America July 1998 - April 2005
Black Box Network Services June 1993 - July 1998
Skills
Latin America, Change Leadership, Cross-functional Team..., Coaching, International Sales, Emerging Markets, Strategy, CRM, Change Management, Sales Process, Sales, Management, Wireless, VoIP, Solution Selling, Unified Communications, Business Development, Leadership, Strategic Planning, Sales Operations, Sales Management, Direct Sales, Telecommunications, Salesforce.com, Cloud Computing, Marketing Strategy, Data Center, Selling
Education
Nova Southeastern University 1991 — 1993
MBA, Business
Mars Hill University 1988 — 1991
BS, International Business
CNG
CNG
Chatsworth Products August 2014 - February 2015
Dell October 2009 - December 2013
Dell October 2009 - December 2013
Epitek, Inc. August 2008 - December 2008
Black Box Network Services September 2007 - June 2008
Skills
Order Management, Sales Operations, PeopleSoft, Siebel, New Business Development, Customer Service, Call Centers, Sales Support, Order Processing, Sales Order Processing, Change Orders, Order Fulfillment, RMA, Telecommunications, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Access, Microsoft Dynamics, Oracle Applications, Oracle CRM, Adobe Acrobat, JavaScript, Inventory Control, Mac OS, Document Management, Patents, Office Management, Office Administration, Data Entry, Accounting, Accounts Payable, Accounts Receivable, Invoicing, Shipping, Bookkeeping, Small Business, Brand Development, Product Launch, Brand Management, Asset Management, Clinical Trials, Medical Devices, Durable Medical..., Merchandising, Public Speaking, Compliance, Supply Ordering
Education
Kent State University 1974 — 1996
None, Business Administration, Management and Operations
Youngstown State University 1989 — 1992
None, Business communication, public relations and public speaking.
Laketec Communications, Inc October 2013 - Present
Voice Data Systems (VDS) May 2012 - September 2013
Parallax Technologies October 2011 - May 2012
Black Box Network Services February 2006 - August 2011
Ronco Communications January 2005 - February 2006
Ohio Beam / Blue Beam September 2002 - February 2005
Williams Communications Solutions October 1998 - April 2001
Norstan Communications, Inc September 1982 - October 1998
GTE Ohio March 1972 - September 1982
Skills
VoIP, Vidoeconferencing, WLAN, Microsoft Lync, Unified Communications, Solution Selling, Telephony, Telecommunications, Call Center, Avaya, Managed Services, Channel, Unified Messaging, Direct Sales, Wireless, SIP, Hosted Services, Call Centers, SIP Trunking, LAN-WAN, Enterprise Software, Professional Services, Hardware, IP, WAN, Cisco Technologies, Data Center, MPLS, Channel Partners, Co-location, Voice Mail, Contact Centers, Telepresence, ACD, Sales Engineering, Video Conferencing, Avaya Technologies
Education
Hiram College 1991 — 1993
Business
Black Box Network Services March 2014 - Present
Chart Industries May 2013 - March 2014
Sherwin Williams May 2013 - December 2013
Buybacks Entertainment March 2013 - April 2013
The University of Akron August 2012 - December 2012
Ohio BMV September 2009 - August 2011
Lorain County Community College February 2009 - September 2009
Discount Drug Mart December 2007 - March 2009
Skills
Cisco Routers, Cisco IOS, Cisco Technologies, Differential Equations, Computer Repair, Computer Hardware, Information Technology, Basic German, CCNA, Data Center, Software Installation, Network Administration, Networking, WAN, Switches, Cisco Call Manager, Network Security, VoIP, Security
Education
The University of Akron 2010 — 2015
Bachelor of Science (B.S.), Computer Information Systems
Lorain County Community College 2008 — 2013
Associate of Science (A.S.), Chemistry/Computer Information Systems
Ascendra, Inc April 2013 - Present
Carney, Inc. 2012 - April 2013
Black Box Network Services 2005 - 2012
Corporation for National & Community Service 2002 - 2005
USPTO 2000 - 2002
Sallie Mae July 1993 - December 1998
Sallie Mae July 1989 - June 1993
Skills
Vendor Management, Risk Management, Integration, Project Management, Telecommunications, VoIP, Program Management, Technical Support, Technical Documentation, Office 365, Windows Desktop..., Windows System..., Local Area Network, Wireless Networking, Remote Administration, CompTIA A+ Certification, Active Directory, Microsoft Technologies, Customer Service, Symantec Backup, Symantec Endpoint..., SIP, PMP, IT Strategy, Business Analysis, Windows Server, Security, Business Development, MS Project, Training, Networking, Management, Wireless, SharePoint, Help Desk Support, Leadership
Education
Longwood College 1983 — 1988
Bachelor of Science (BS), Business Administration
Waynesburg University June 2013 - Present
Uniontown Herald-Standard April 2009 - September 2013
Waynesburg University August 2008 - June 2013
Waynesburg College April 2007 - December 2012
Uniontown Herald Standard May 2012 - August 2012
Uniontown Herald Standard June 2009 - April 2012
Black Box Network Services December 2007 - February 2009
Uniontown Herald-Standard January 2006 - December 2007
Greene County Messenger June 2005 - February 2006
Skills
Editing, Ap Style, Social Media, Blogging, Web Content Management, Research, Feature Articles, Journalism, Public Speaking, Press Releases, Copywriting, Event Planning, University Teaching, Newspaper Design, Professional Mentoring, News Writing, AP Style, Higher Education, Teaching, Social Media Marketing, Copy Editing, InDesign, Media Relations, Publications, Creative Writing
Education
Indiana University of Pennsylvania 2011 — 2015
Doctor of Philosophy (Ph.D.), Communications Media and Instructional Technology
Waynesburg College 2007 — 2009
Master of Business Administration (M.B.A.), Organizational Leadership
Waynesburg College 2001 — 2005
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Quinn Gilmore Consulting Company June 2009 - Present
Robert Half Technology January 2009 - July 2012
Healthcare Information Management Systems Society June 2008 - February 2009
American Cancer Society January 2005 - January 2007
Black Box Network Services January 2002 - January 2004
Skills
Networking, SharePoint, Active Directory, Troubleshooting, Windows 7, Recruiting, Project Management, Salesforce.com, Disaster Recovery, Vendor Management, Business Development, Technical Support
Education
Illinois Institute of Technology 1995 — 1998
B.S., Physical Sciences
ExxonMobil May 2012 - Present
Meadow Brook Homes January 2011 - May 2011
United States Infrastructure Corp., Inc. (USIC) April 2010 - October 2010
Black Box Network Services June 2008 - April 2010
James and Sons April 2007 - June 2008
R.J.S. General Contractors June 2006 - July 2007
Darvin Furniture October 2002 - July 2006
Skills
IC, Motors, Relays, Electrical, Inventory Management, Microsoft Office, Automation, Problem Solving, Troubleshooting, PLC, Construction, Electrical Maintenance, Excel, Welding, Word, Electricians, Telecommunications, Preventive Maintenance, Microsoft Word, Microsoft Excel, Maintenance, Electricity, Customer Service
Education
Joliet Junior College 2011 — 2013
AAS, Industrial Maintenance Technology
Joliet Junior College 2011 — 2013
AAS, Electrical/Electronic Automated Systems
Black Box Network Services August 2002 - Present
Skills
Managed Services, Solution Selling, VoIP, Telecommunications, Management, Wireless, Sales Management, Direct Sales, Account Management
Education
Indiana University of Pennsylvania
Black Box Network Services March 2015 - Present
US Airways Express June 2013 - March 2015
Indiana University of Pennsylvania August 2012 - May 2013
Skills
Human Resources, Labor Relations, Benefits Administration, Sage Abra HRMS, Microsoft Excel, Microsoft Word, Hospitality Management, Teamwork
Education
Indiana University of Pennsylvania 2012 — 2013
Master of Arts (M.A.), Employment and Labor Relations
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Hospitality Management
Black Box Network Services December 2014 - Present
Black Box Network Services August 2012 - December 2014
Rutherford County Government January 2012 - August 2012
Skills
Computer Proficiency, Spanish-English, Payroll, Human Resources, E-Verify, Invoicing, Recruiting, HRIS, Background Checks, Screening Resumes, Applicant Tracking..., Training, Internet Recruiting, ADP Payroll, Customer Satisfaction, Employee Relations, Benefits Administration, Onboarding, Outlook, Employee Benefits, FMLA, HR Policies, New Hire Orientations, Job Descriptions, I-9 Compliance, Employee Training, Job Analysis, Employee Handbooks, Talent Acquisition, Telecommunications
Education
Lipscomb University 2015 — 2018
Master of Business Administration (M.B.A.), Human Resources
Middle Tennessee State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Magna Cum Laude
ComNet Communications March 2015 - Present
WESCO Distribution April 2012 - March 2015
Graybar June 2010 - April 2012
Rexel Holdings USA, Corp. December 1999 - June 2010
Black Box Network Services March 1994 - December 1999
Skills
Sales Management, Account Management, New Business Development, Direct Sales, Cabling, CCTV, Solution Selling, Access Control, Key Account Management, Data Center, Contract Negotiation, Sales, Optical Fiber, Sales Operations, Cold Calling, Fiber Optics, Telecommunications, Purchasing, Team Building, Security, Wireless, Structured Cabling, Sales Presentations, Networking, IP Cameras, Business Development, Product Management, Outside Sales, Team Leadership, Management, Low Voltage, Key Account Development, Business Strategy, Channel Partners, Fire Alarm, Operations Management, Selling, Strategy, B2B, P, Video over IP, Pricing, Managed Services, Product Marketing, Salesforce.com, Unified Communications, Video Analytics, Customer Satisfaction, VoIP
Education
Indiana University of Pennsylvania 1990 — 1993
BA, Business Mgnt.
Black Box Network Services September 1998 - Present
Kaplan Test Prep 2008 - 2011
Kaplan Test Prep 2007 - 2011
South Hills Datacomm 1997 - 1998
South Hills Datacomm 1993 - 1997
Skills
Organic & Systemic..., Solution Development &..., Planning & Advertising..., Digital Signage..., Client Partnerships, Ability to Engage People, Latin America Business..., Salesforce CRM Process..., ISO & Sarbanes and..., Excellent Presentation..., Forecasting & P&L..., Products Specification, Business Lifecycle, Income Statement, Business Management, Telecommunications, Network Infrastructure, Key Account Management, Project Management, Wireless, Solution Selling, Managed Services, Sales Management, Direct Sales, Call Centers, IP, Sales Process, Operations Management, B2B, New Business Development, Enthusiastic, VoIP, Unified Communications, Data Center, Integration
Education
University of Phoenix 2004 — 2007
Master of Business Administration (MBA), Operations & Technology Management
Inter-American University of Puerto Rico-Metropolitan Campus 1994 — 1998
Bachelor of Business Administration (B.B.A.), Accounting
IMG College - Marshall Thundering Herd June 2015 - Present
Capital City Auto Auction February 2014 - April 2015
Alpha Technologies August 2011 - February 2014
Nationwide Insurance October 2003 - July 2011
Black Box Network Services July 1999 - September 2002
Vanguard Cellular June 1993 - July 1999
Skills
Direct Sales, Sales Management, Sales, Account Management, Cold Calling, Selling, B2B, Business Development, Salesforce.com, Sales Operations, Solution Selling, Sales Presentations, Sales Process, Customer Retention, Building Relationships, Strategic Partnerships, New Business Development, Lead Generation, CRM, Leadership, Team Building, Contract Negotiation, Competitive Analysis, Marketing, Cross-functional Team...
Education
Marshall University 1987 — 1992
Bachelor, Business
CareWorks Tech November 2014 - Present
Black Box Network Services October 2010 - May 2014
CBTS 2007 - 2010
Horizon Systems April 2003 - March 2007
Netwave Corporation 2001 - 2003
Resource One 1999 - 2001
Enpointe Technologies 1997 - 1999
IMI 1997 - 1998
Skills
Unified Communications, Solution Selling, Managed Services, Data Center, Integration, Virtualization, Enterprise Software, Cisco Technologies, Cloud Computing, Professional Services, VoIP, Management, Networking, VMware, Strategic Partnerships, Direct Sales, Wireless, Sales Process, Telephony, Project Management, Sales, Channel Partners, Security, Telecommunications, Vendor Management, MPLS, CRM, Team Leadership, Selling, Mobility Management, Business Development, Disaster Recovery, Account Management, Call Centers, IP, Retail Sales, Mobility Strategy, Salesforce.com, Cold Calling, Unified Presence, Collaboration, Retail, Retail Sales Experience, Channel, SIP Trunking, LAN Switching, Relationship Management, Network Security, Cisco, ServiceNow
Education
Mercy College 1996 — 1997
Occupational Therapy
The Ohio State University 1994 — 1996
PR & Journalism
Buckeye Valley 1990 — 1994
Black Box Network Services August 2015 - Present
Kelly Communications January 2009 - July 2015
Fibernet Telecom January 1999 - January 2009
Skills
Sales Process, Lead Generation, Business Development, Management, Selling, Account Management, Managed Services, Sales Operations, B2B, Sales, Sales Management, Networking, Cold Calling, Contract Negotiation, Professional Services, Leadership, Team Building, Strategic Planning, Microsoft Office, New Business Development, Public Speaking, Training, Team Leadership, Social Media, Event Planning, Program Management, Customer Service, Marketing, Coaching, Strategy, Process Improvement, Leadership Development, Business Strategy, Social Networking, Negotiation, Microsoft Excel, PowerPoint, Strategic Partnerships, Solution Selling
Education
Lincoln University (MO) 1999 — 2004
Business Administration and Management, General
Black Box Network Services April 2015 - Present
Tirone Electric and Data August 2011 - December 2014
CW Solutions April 2010 - August 2011
Jade Communications, Inc. September 2007 - April 2010
Skills
Construction, Project Management, Contract Management, Project Planning, MS Project, Value Engineering, Contractors, Project Estimation, Contract Negotiation, Subcontracting, Civil Engineering, Pre-construction, Renovation, AutoCAD, Process Scheduler, Project Bidding, CCTV, Cost Control, Estimates, Project Control, RFI, Project Coordination, Blueprint Reading, Access Control, Supervisory Skills, Electrical Estimating, Construction Drawings, Manufacturing, Electricians, Low Voltage, Change Orders, Structured Cabling, IP Cameras, Lighting Control, Data Center, Cabling, Fiber Optics, Pricing, Scope Management, Submittals, Electrical Contracting, Materials, Outside Plant, Cost Management, Alarm Systems, Optical Fiber, Purchasing, Bid Pricing, Restoration, Account Management
Education
ITT Technical Institute-Fort Lauderdale 2006 — 2008
Associate's Degree, Electrical, Electronics and Communications Engineering, 3.8
Electrical and Demolitions U.S. Army 1995 — 1998
Dixie electric membership corp. February 2011 - Present
U.S. Department of Veterans Affairs January 2010 - February 2011
Black Box Network Services May 1992 - January 2010
WilTel Communications January 1984 - May 1992
Skills
Project Management, Microsoft Excel, Troubleshooting, Program Management, Project Planning, Process Improvement, Team Leadership, Strategic Planning, PowerPoint, Integration, Telecommunications
Education
Louisiana Tech University 1981 — 1983
Associate of Science (A.S.), Mechanical Engineering Related Technologies/Technicians
Black Box Network Services March 2015 - Present
Black Box Network Services March 2014 - March 2015
Carousel Industries August 2012 - April 2014
MCS 2009 - 2012
Black Box Network Services 2006 - 2009
Marketshare Telecom August 2004 - January 2006
Pro Dining [aka Copeland's of New Orleans] January 1996 - August 2004
AT&T 1985 - 1988
Skills
Telecommunications, Negotiation, Integration, Strategic Planning, Budgeting, Sales Management, Managed Services, Account Management, Unified Communications, Sales Operations, Networking, Program Management, New Business Development, Business Development, Budgets, Marketing, Outsourcing, Project Management, Leadership, Virtualization, Sales, Wireless, Customer Satisfaction, Pre-sales, VoIP, Entrepreneurship, Management, Cloud Computing, Avaya, Solution Selling, Training, Avaya Technologies, Enterprise Software, IP, Direct Sales
Education
Louisiana State University 1980 — 1983
BS, Finance/Computer Science
ARES September 2006 - Present
Ares Technology Solutions September 2006 - Present
Black Box Network Services May 2000 - August 2006
Skills
Customer Service, Microsoft Word, PL/SQL, Microsoft SQL Server, SQL, Oracle, Active Directory, Project Management, Lync, SharePoint, Dreamweaver, IIS, XML, Microsoft Office 2007, Microsoft Office 2010, Windows 7, HTML, Photoshop, Basics of Unix, Data Conversion, Technical Writing, Technical Support, VMware, Documentum, VB.NET
Education
University of Houston 2002 — 2008
Bachelor of Science (BS), Information Systems
Houston Community College 1998 — 2001
Associate of Applied Science, Information Technology, Graduate
ProMedica March 2015 - Present
New View Consulting February 2014 - Present
ProMedica June 2014 - March 2015
UCB, Inc. March 2013 - April 2014
Black Box Network Services November 2010 - March 2013
RocketNET ISP January 2008 - November 2010
Campus Village Technology Services January 2007 - November 2010
Campus Village Communities February 2004 - November 2010
Campus Village Communities February 2004 - August 2006
Auto Zone June 2001 - March 2004
Skills
IT Management, Cisco UCS, Data Center, Healthcare Information..., Cisco Technologies, VMware, Vendor Management, Networking, Firewalls, VoIP, Budgets, Routers, WAN, Windows Server, Business Process..., Cloud Computing, Project Management, Managed Services, Disaster Recovery, Servers, Windows, Microsoft Exchange, Management, Storage, Hardware, Wireless, Project Planning, Contract Negotiation, Team Leadership, Business Planning, Video, Infrastructure, DHCP, System Deployment, SharePoint, Active Directory, Hyper-V, Planning, Process Improvement, VMware View, Operating Systems, IT Operations, Budgeting, ITIL Process..., Entrepreneurship, Investments, Enterprise Software, ITIL Process, Business Continuity, IT Strategy
Education
University of Toledo 2006 — 2012
Masters of Science; Master's of Science, Computer Science and Engineering, 3.5
University of Toledo 2003 — 2004
Bachelor of Science; a Bachelor of Science, Computer Science and Engineering Technology
Lorain County Community College 2001 — 2003
Associates of Allpied Science, Computer Maintenance and Networking; Electrical and Electronic Engineering Technology
Optimum Lightpath September 2009 - Present
Black Box Network Services March 2007 - September 2009
Black Box Network Services July 1988 - 2007
Education
Sylvania Technical School 1981 — 1981
Associates, Computer Electronics
Le Moyne College 1968 — 1972
BS, Economics
Oneonta High School 1964 — 1968
Black Box Network Services January 2014 - December 2014
Cosmolab November 2012 - January 2014
Black Box Network Services 2014 - 2014
Skills
Microsoft Office, Photoshop, SolidWorks, SketchUp, Technical Drawing, Blueprint Reading, AutoCAD, Revit
Education
ITT Technical Institute-Nashville 2011 — 2015
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Middle Tennessee State University 2003 — 2010
Bachelor of Applied Science (B.A.Sc.), Interior Design
Black Box Network Services April 1993 - Present
Education
Maricopa Community Colleges 1976 — 1979
Associate of Arts (A.A.), Automotive Technology
Camelback High School 1975 — 1976
High School Diploma
LexisNexis February 2013 - Present
Wand Corporation February 2011 - August 2011
Black Box Network Services June 2006 - February 2009
Time Warner Cable July 2004 - March 2006
ALLIANCE PIPELINE, LP October 2000 - May 2003
UNISYS CORPORATION May 1999 - October 2000
EDINA PUBLIC SCHOOL August 1995 - May 1999
ARMSTRONG SUBWAY INC March 1993 - August 1995
Roger Karjalahti Insurance Agency, Inc May 1989 - March 1993
Skills
Troubleshooting, Hardware, Computer Hardware, Software Documentation, Windows 7, Software Installation, Call Centers, Networking, VPN, Help Desk Support, Access
Education
Edina High School 1980 — 1986
Hennepin Technical College
Diploma, Business Microcomputing
Black Box Network Services July 2014 - Present
Black Box Network Services March 2013 - July 2014
Nashville Events By Design February 2012 - June 2014
PSPsports January 2012 - February 2013
Randolph County Partnership for Children May 2010 - January 2011
Skills
Telecommunications, Social Media, Marketing Communications, Marketing, Customer Service, Sales, Marketing Strategy, Strategic Sales Plans, NEC, Telecommunications..., Social Media Marketing, PowerPoint, Social Networking, Microsoft Word, Time Management, Cold Calling, Public Relations, Event Management, Facebook, Team Building, Microsoft Office, Avaya IP Telephony, Telecommunications..., Microsoft Excel, VoIP, Public Speaking, Illustrator, InDesign, B2B, Press Releases, Corporate Events, Volunteer Management, Email Marketing, Market Research, Blogging, Outlook, Online Marketing, Event Planning, Program Development, Advertising, Photoshop, Sales Operations, Pre-sales, Sales Presentations, Linkedin Marketing
Education
High Point University 2006 — 2011
Bachelor of Arts (BA), Organization Strategic Communications
Kellenberg Memorial High School 2002 — 2006
High School Diploma, English and Grammar
Black Box Network Services June 2015 - Present
Reser's Fine Foods March 2000 - June 2015
Skills
Microsoft SQL Server, Data Center Management, RFID Applications, Visio, Database Development, Linux, Visual Studio, Visual Basic, Windows 7, Active Directory, Subnetting, VMware, CentOS, Router Configuration, Windows Server, Product Development, BPL, Windows XP, Cloud-based, Forecasting, Team Building, Inventory Management, Continuous Improvement, Cross-functional Team..., Management
Education
ITT Technical Institute-Portland 2014 — 2016
network systems administator, GPA 3.9
Black Box Network Services November 2013 - Present
Nexus IS June 2011 - November 2013
Nexus - A Dimension Data Company June 2008 - May 2011
Imhoff & Associates October 2001 - September 2006
Skills
Account Management, VoIP, MPLS, EMC Storage, Management, Direct Sales, Unified Communications, Disaster Recovery, Enterprise Software, Network Security, Sales, Cisco Technologies, Virtualization, Business Continuity, SaaS, Professional Services, Salesforce.com, Channel Partners, Data Center, Storage, Managed Services, Business Development, Solution Selling, Security, Telecommunications, Cloud Computing, Wireless, Telephony, WAN, Networking, IP, Pre-sales, Network Architecture, VMware, CRM, Storage Area Networks, Selling, NetApp, Sales Operations, SIP, LAN-WAN, Video Conferencing, Sales Process, Telepresence, Citrix, Co-location, Network Design, Sales Enablement, Go-to-market Strategy, Partner Management
Education
Los Angeles Pierce College 2008 — 2009
Cisco Certified Network Associate, Cisco Technologies
Santa Monica College 2001 — 2003
AA, Communications
Los Angeles Valley College 1999 — 2001
Paralegal, Criminal Justice
Westwood Professional Services January 2015 - February 2015
Westwood Professional Services April 2014 - January 2015
Black & Veatch January 2010 - April 2014
Carlson Companies June 2007 - June 2009
Black Box Network Services November 2004 - May 2007
Starkey Laboratories, Inc April 2003 - October 2004
Black Box Network Services February 2000 - April 2003
Select Comfort Direct Corporation April 1998 - April 1999
Sirs, Inc January 1996 - March 1998
Skills
Variance Analysis, Forecasting, Account Reconciliation, Accounting, Budgets, Accounts Receivable, Access, Analysis, GAAP, Cash Flow, Accruals, Project Planning, Contract Management, Finance, Financial Forecasting, Invoicing
Education
Lynn University 1991 — 1995
BS in Business Administration
Impact Investment Properties, LLC April 2012 - Present
DBAZA September 2011 - February 2013
ThoughtForm August 2005 - August 2011
Black Box Network Services February 1993 - August 2005
Skills
Real Estate investing, Real Estate Transactions, Real Estate Marketing, Project Management, Public Speaking, Leadership, Strategic Planning, Social Media, Commercial Real Estate, Negotiation, Management
Education
La Roche College 1983 — 1986
Bachelor of Science, Graphic Design
Black Box Network Services April 2015 - Present
Black Box Network Services April 2014 - Present
Black Box Network Services October 2008 - March 2014
Black Box Network Services July 1999 - October 2008
Black Box Network Services November 1997 - June 1999
Thrift Drug Incorporated June 1995 - October 1997
Thrift Drug Incorporated November 1994 - June 1995
Thrift Drug Incorporated January 1990 - November 1994
Skills
SME for many modules in..., SME for many modules in..., Business Process, ERP, Project Management, Testing, Software Development, Management, Analysis, Leadership, Enterprise Software, Budgets, Strategic Planning, Recruiting, IT Management, Marketing, Business Analysis, Telecommunications, Unified Communications, Process Improvement, SDLC, Vendor Management, Business Intelligence, Purchasing, Strategy, SharePoint, Sarbanes-Oxley Act, VoIP, Business Process..., Troubleshooting, SaaS, Cloud Computing, Mergers & Acquisitions, Solution Selling, Integration, Managed Services
Education
Indiana University of Pennsylvania 1985 — 1989
B.S. in Business Administration, Major: Management Information Systems Minor: Criminology
Black Box Network Services April 2012 - Present
Nu-Vision Technologies March 1996 - April 2012
Source, Inc. July 1991 - March 1996
NEC Corporation August 1983 - July 1991
Skills
VoIP, Wireless, Telecommunications, IP, Telephony, SIP, Managed Services, Solution Selling, Data Center, Cisco Technologies, Unified Communications, Vendor Management, Call Centers, Troubleshooting, Team Leadership
Education
Illinois State University
North Lake College
OnX Enterprise Solutions 2012 - Present
M11 Security Systems January 2004 - Present
Compugen September 2004 - 2012
GE October 1999 - September 2004
Compaq Canada April 1997 - September 1999
Black Box Network Services July 1995 - March 1997
CNC/ AT&T January 1991 - July 1994
Skills
Solution Selling, Cloud Computing, Channel, Unified Communications, Data Center, Virtualization, Security Consulting, Managed Services, Cyber-security, Thought Leadership, Business Development..., Innovation Consulting, Innovation Management, Marketing Research, Networking Solutions, Salesforce Training, Advanced Process Control, Six Sigma, ITIL Certified, CCDA, Cybercrime, Forensic Analysis, Sales Growth, Sales Operations, Business Information, Aviation Security, Private Aviation, Client-centric, Strategic Consulting, Global Thinking, Creative Strategy, Differentiation..., Strategic Brand..., Private Pilot, Secure cockpit..., Security Policy, Analytical Sciences, Strategic Alliances, Global Deployment, SaaS, Professional Services, Channel Partners, Business Alliances, Business Development, CRM, Cisco Technologies, Computer Security, Disaster Recovery, Enterprise Software, Go-to-market Strategy
Education
Karachi University 1990 — 1991
M.Sc, Mathematics, Physics
University of Karachi 1987 — 1989
Bachelor of Science (B.Sc.), Mathematics and Computer Science, A
QVC April 2015 - Present
Black Box Network Services March 2014 - March 2015
Thermo Fisher Scientific March 2013 - March 2014
Thermo Fisher Scientific September 2011 - February 2013
Elliance April 2010 - September 2011
University of Pittsburgh January 2008 - April 2010
Carnegie Library of Pittsburgh July 2004 - August 2007
Skills
Web Design, Graphics, Interaction Design, User Interface Design, User Experience, Usability Testing, Information Architecture, User-centered Design, Wireframes, Information Design, Usability, Creative Direction, Concept Development, Persona, Visual Design, User Experience Design
Education
La Roche College 1999 — 2003
BS, Graphic & Communication Design
Carousel Industries April 2015 - Present
Black Box Network Services October 2011 - February 2015
Black Box Network Services January 2010 - March 2011
AT&T / Red River / MODIS September 2005 - June 2009
Thybony Wallcoverings August 1998 - September 2005
Avalon Technology August 1995 - December 1997
Skills
Integration, VoIP, Project Management, Management, Vendor Management, Telecommunications, Testing, PMP, Program Management, System Deployment, ERP, Process Improvement, MS Project, PMO, Requirements Analysis, Cisco Technologies, Unified Communications, Business Analysis, Cabling, Process Engineering, Resource Management, Database Design, Software Development, Deployment, Cisco, Process Development, Budgeting, Billing, Project Planning, Pre/Post Sales Engineers, SOW, System Architecture, Data Center, IT Management, Budgets
Education
Iowa State University 1989 — 1994
Computer Engineering
University of Phoenix On-Line
Management Information Systems, General
Booz Allen Hamilton February 2003 - Present
Plymouth Inc. July 2001 - February 2003
Plymouth Inc July 2001 - February 2003
Virginia Tech September 2001 - May 2002
Black Box Network Services July 1999 - February 2001
Camp Americana Inc November 1997 - June 1999
Skills
Systems Engineering, Requirements Analysis, Business Analysis, Enterprise Architecture, SDLC, IT Strategy, Process Engineering, Process Improvement, Requirements Gathering, Business Process..., Requirements Management, Integration, Software Documentation, Business Process..., ERP, Analysis, Management, PMP, Program Management
Education
Virginia Polytechnic Institute and State University 2000 — 2002
MBA, Information Systems. Electronic Commerce
Virginia Polytechnic Institute and State University 2000 — 2002
MBA, Concentrations; Information Systems and Technology; Electronic Commerce
Virginia Polytechnic Institute and State University - Pamplin College of Business 2000 — 2002
MBA, Information Systems. Electronic Commerce
Long Island University 1990 — 1994
BS, Marine Science - Biology
Long Island University Southampton College 1990 — 1994
B.S, Marine Science; Biology
RemQuest Advanced Remediation Products April 2015 - Present
Black Box Network Services January 2006 - November 2011
FTR Limited May 2005 - March 2006
Skills
Solution Selling, Channel, Unified Communications, Telecommunications, Managed Services, Telephony, Wireless, SIP, VoIP, Co-location, IP, MPLS, Video Conferencing, IVR, SIP Trunking, Avaya, Direct Sales, Call Centers, WAN, Professional Services, Avaya Technologies
Education
Louisiana State University 1970 — 1973
Towers Watson February 2014 - Present
BCSI - Business Card Service Inc. March 2010 - Present
Black Box Network Services June 2006 - February 2009
Personnel Decisions International June 2005 - May 2006
North Memorial Health Care November 2002 - June 2005
NPO Solutions April 2002 - November 2002
St. Paul Companies March 2001 - January 2002
BORN Information Services April 1996 - January 2001
Andersen Consulting September 1990 - April 1996
Bull Information Systems June 1989 - May 1990
Skills
VB.NET
Education
Iowa State University 1984 — 1989
Bachelor of Science, Computer Science
Gurwitch Products LLC May 2012 - Present
Sysco Foods February 2012 - April 2012
The McNair Group October 2011 - February 2012
Intertek Testing Services January 2010 - October 2011
Republic Services National Accounts (formerly Allied Waste) August 2008 - October 2009
Black Box Network Services May 2006 - May 2008
Blackbox Network Services March 1998 - May 2007
NextiraOne LLC April 2002 - 2006
Williams Communications Solutions LLC January 1998 - January 2002
Wiltel Communications LLC January 1995 - January 1998
Skills
Accounts Receivable, General Ledger, Journal Entries, Cash, Account Reconciliation, PeopleSoft, Accounts Payable, Accounting, Invoicing, SAP, Outlook, Financial Reporting, Sarbanes-Oxley Act, Auditing, Microsoft Excel, Analysis, Finance, Forecasting, Payroll
Education
Villanova University 2010 — 2010
Certification, Business Analysis
Houston Community College
Associate, General Studies Degree
Sterling Jewelers February 2015 - Present
American Greetings November 2011 - Present
TEK Systems November 2010 - November 2011
Sprint Nextel August 2003 - March 2008
Nextel Communications October 2000 - August 2003
Black Box Network Services November 1999 - October 2000
Skills
GSM, Vendor Management, System Deployment, UMTS, 4G, RF, Troubleshooting, Integration, iDEN, WiMAX, 3G, Cellular Communications, Cross-functional Team..., LTE, Computer Network..., Network Design, Communications Audits, Microwave, MapInfo, RF Engineering, Telecommunications, Program Management, Wireless, CDMA, EVDO, Networking, Mobile Devices, Wireless Networking, Management, Call Centers, Strategy, Testing, SAP, IP, Ethernet
Education
Malone College 2006 — 2007
Bachelor of Arts (B.A.), Business Management
Central Hower High School
The CIM Group April 2011 - Present
Vaco 2009 - 2011
Black Box Network Services November 2008 - August 2009
Skills
Network Administration, Active Directory, VMware, Windows Server, DNS, SharePoint, Technical Support, Windows 7, System Administration, Troubleshooting, Microsoft Excel, Windows
Education
Marist College 2004 — 2008
T.C.S. January 2010 - Present
U.S.COAST GUARD AUX 2010 - Present
Mainline Information Systems April 2008 - January 2010
Black Box Network Services October 1999 - November 2001
Koncepts Communications February 1984 - October 1999
I.B.M. - Rolm Corp. February 1983 - 1984
I.T.&.T. August 1981 - November 1983
Skills
SaaS, Professional Services, Unified Communications, Enterprise Software, Direct Sales, Account Management, Sales Management, Storage, Channel Partners, Salesforce.com, Solution Selling, Managed Services, Cloud Computing, IT Solutions, Data Center, Channel, IT Strategy
Education
University of South Florida 1979 — 1981
bs, Psychology
Hofstra University 1977 — 1979
Psychology
baldwin hs
Black Box Network Services July 2013 - Present
Black Box Network Services November 2011 - July 2013
Baker Tilly Virchow Krause, LLP (formerly Beers + Cutler) June 2010 - April 2011
Beers + Cutler January 2007 - June 2010
Navigant Consulting August 2005 - December 2006
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2001 — 2005
Bachelor, Finance
Marymount University 2011 — 2012
Human Resources Management Graduate Certificate
US Bank June 2007 - Present
Tek Systems June 2007 - December 2007
CDI January 2007 - May 2007
Write Together Publishing January 2002 - August 2006
e-Travel November 2002 - August 2003
Alliant FoodService September 1997 - December 2001
Harmon AutoGlass April 1994 - August 1997
St. Jude Medical August 1992 - December 1993
Black Box Network Services April 1989 - June 1992
DPAI June 1987 - April 1989
Skills
Avaya, VoIP, Telecommunications, Disaster Recovery, Vendor Management, Process Improvement, Telephony, Business Analysis, IP, Integration, Call Centers
Education
Stark State College 1985 — 1988
AAB, Computer Programmins
Kent State University 1981 — 1985
BA, Accounting
Black Box Network Services January 2009 - Present
Skills
Telephony, VoIP, Telecommunications, Switches, Wireless, MPLS, LAN-WAN, Cabling, Cisco Technologies, Unified Communications, Management
Education
Kingsborough Community College 1979 — 1981
University of Pittsburgh November 2008 - Present
University of Pittsburgh February 2008 - Present
Black Box Network Services 2006 - 2008
Black Box Network Services November 1996 - February 2000
Best Temporaries February 1993 - August 1996
Education
Indiana University of Pennsylvania 1984 — 1988
BS, Interior Design/Art History
UPMC MEDICAL CENTER President & CEOICS Communications, Pittsburgh, PA1997 - 2003
DataRace 1994 - 1996
Black Box Network Services 1993 - 1995
Education
Lake Erie College of Osteopathic Medicine 2006 — 2010
D.O., Medicine
Point Park University
Right Management September 2007 - Present
Black Box Network Services January 2005 - January 2007
Kenneth's Hair Salon's & Day Spas January 1999 - January 2004
Skills
Customer Service, Administrative..., Customer Satisfaction, Project Management, Accounts Receivable, Event Planning, Calendaring, Human Resources, Accounts Payable, Invoicing, File Management, Management, Strategic Planning, Sales, Process Improvement, Team Building, Training, Bank Reconciliation, Administrative..., Microsoft Excel, Change Management, Information Management, Client Relations, Client Services, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (MBA), Management, Cumulative GPA 3.8
Otterbein College 1999 — 2003
Bachelor of Arts, Business Administration, Management
Contact Solutions July 2013 - Present
Black Box Network Services June 2000 - June 2012
NextiraOne (formerly Williams Communications Solutions) 2000 - 2006
NextiraOne (formerly Williams Communications) 2000 - 2004
Intergraph 1996 - 2000
Skills
IVR, CTI, ACD, Telecommunications, Telephony, Call Center, Contact Centers, Call Centers, Integration, Wireless, TCP/IP, T1, Managed Services, Cisco Technologies, Network Design, Switches, System Deployment, Unified Communications, VoIP
Education
Jacksonville State University 1992 — 1996
B.S., Computer Science
Black Box Network Services November 2009 - Present
Suffolk County Community College 2004 - 2010
Cisco 1998 - 2009
ABC Television 1994 - 1998
Union Bank of Switzerland 1990 - 1994
ITT World Communications 1980 - 1983
Skills
Data Center, Cloud Computing, Unified Communications, VoIP, Managed Services, Solution Selling, Cisco Technologies, Virtualization, SaaS, Telecommunications
Education
LIU Post
Master, Management Information Systems
State University of New York College at Brockport 1974 — 1978
Bachelor of Applied Science (B.A.Sc.), Computer Science
Big Heart Pet Brands (J.M. Smucker Co. Pet SBA) February 2014 - Present
Big Heart Pet Brands (Formerly Del Monte Foods Pet BU) June 2010 - February 2014
Black Box Network Services August 2009 - June 2010
KPMG LLP. August 2006 - April 2009
Indiana University of Pennsylvania September 2004 - May 2006
Education
Indiana University of Pennsylvania 2002 — 2006
B.S., Accounting
Black Box Network Services November 1997 - Present
Thrift Drug, Inc. July 1985 - October 1997
GC Murphy Company June 1980 - July 1985
Skills
Strategic Planning, Pre-sales, SharePoint, Integration, Visio, IP, Managed Services, Process Improvement, Technical Support, Unified Communications, Networking, Management, Wireless, Storage, Network Design, Enterprise Software, VMware, Servers, Call Centers
Education
Indiana University of Pennsylvania 1976 — 1980
BS, Information Management
Black Box Network Services February 1994 - Present
Skills
Avaya, Unified Communications, VoIP, Telecommunications, Managed Services, Direct Sales, Telephony, IP, Solution Selling, MPLS, Wireless, Channel Partners, SIP Trunking, Co-location, SIP, WAN, IVR, Ethernet, T1, Call Centers, PRI, Hosted Services, Data Center, Contact Centers, Professional Services
Education
Lipscomb University 1971 — 1975
B.A., English, French
Black Box Network Services January 2014 - Present
Black Box Network Services April 2013 - January 2014
Black Box Network Services February 2007 - April 2013
SIRVA Relocation May 2005 - February 2007
Education
John Carroll University 2001 — 2005
BSBA, Accountancy
Black Box Network Services March 2006 - Present
Nortel March 2004 - March 2006
Sprint July 2001 - March 2004
Williams Communications July 1986 - July 2001
Education
Kent State University 1972 — 1974
BBA, Management
University of Kentucky 1970 — 1972
Business Management
Black Box Network Services April 2002 - Present
Black Box Network Services April 2003 - 2006
National Car Rental April 1977 - November 2000
Education
Hennepin Technical College 2001 — 2002
Accounting classes
Bright Technologies, Inc. March 2015 - Present
Engineered Building Systems, Inc. April 2014 - March 2015
Burgess & Niple November 2008 - April 2014
Cetcon, Inc 2006 - 2008
Black Box Network Services March 2004 - June 2006
Black Box Network Services March 2002 - February 2004
Black Box Network Services June 2001 - February 2002
Black Box Network Services July 2000 - June 2001
CommLine Inc. dba Black Box December 1999 - June 2000
Commline, Inc September 1998 - November 1999
Education
US Navy, Naval Submarine Force
Petty Officer Second Class (E5), STS2 (SS) Sonar Technician Submarine USS Baton Rouge (SSN689)
Building Industry Consulting Services International (BICSI) 1996 — 2015
Registered Communications Distribution Designer/ Network Transport Systems Specialty, Telecommunications Infrastructure Design
Indiana Wesleyan University 2012 — 2015
Bachelor of Science (BS), Business Administration. Minor: Information Technology, 3.95 GPA
Evergreen Audio Video Communications, LLC July 2008 - Present
Telserv 2011 - 2011
Telserv 2011 - 2011
BNI Minnechaug 2007 - 2010
Black Box Network Services 2005 - 2007
Williams Communications April 1999 - April 2001
Nortel February 1982 - April 1999
National Telephone 1980 - 1982
TSK Electronics 1968 - 1970
Skills
Security, CCTV, Project Management, Unified Communications, Service Delivery, Telecommunications, Cabling, Telephony, VoIP, Avaya, SIP, Access Control, Paging, Vendor Management, Call Center, Call Centers, Data Center, IP, Professional Services, Network Design, Wireless, Solution Selling, LAN-WAN, T1, IVR, MPLS, Video Conferencing, Ethernet, Cisco Technologies, Networking, Switches, WAN, Avaya Technologies
Education
Manchester Community College 1982 — 1986
Associates, Business
Black Box Network Services December 2014 - Present
dck worldwide, LLC (Formerly Dick Corporation) May 2000 - June 2013
Cornell Abraxis / Cornell Corrections March 2000 - May 2000
Standard Steel March 1998 - March 2000
Pro Sales Marketing January 1997 - March 1998
Joy Cone Company June 1990 - January 1997
Skills
Employee Benefits, Performance Management, Personnel Management, Employee Relations, HRIS, Deferred Compensation, Human Resources, Recruiting, EEO, Team Building, Strategic Planning, Budget, Benefits Administration, HR Policies, Customer Service, Onboarding, FMLA, Construction, On-Line Benefit..., Merger/Acquisition Due..., Training, Payroll, Budgets, Management, Mergers & Acquisitions, Program Management, Succession Planning, Process Scheduler, Contract Management, Labor Relations, Leadership, Organizational..., Process Improvement, Contract Negotiation, Project Planning, Supervisory Skills, Coaching, Employee Engagement, Hiring
Education
Youngstown State University 1990 — 1996
Business Administration, Business Administration
Indiana University of Pennsylvania 1988 — 1990
Journalism, Psychology
Self Employed April 2013 - Present
Black Box Network Services August 2000 - March 2013
Sweetheart Cup Company February 1998 - June 2000
Skills
Supply Chain Management, Microsoft Dynamics ERP, Supply Chain Software, Process Improvement, Project Management, Production Planning, Capacity Planning, Inventory Management, Business Process..., Materials Management, Material Planning, Purchasing, Purchasing Processes, Inventory Analysis, Access, Microsoft Excel
Education
Lycoming College
Bachelor of Arts (B.A.), Business Administration and Management, General
The Johns Hopkins University
Masters of Administrative Science, Connectration in Management
ITT Technical Institute September 2009 - Present
Black Box Network Services December 2006 - March 2007
BlackBox Network Services August 2003 - February 2004
Central Avenue Auto Body January 1998 - March 2000
Education
ITT Technical Institute 2007 — 2009
AAS, CNS
Local Union 292 Limited Energy Installer 2002 — 2005
Voice&Data
Hennepin Technical College 1996 — 1998
Diploma, Auto Body Technician
Fridley High School 1989 — 1993
Diploma, Generals
GStek October 2001 - Present
NCI October 2005 - October 2010
Black Box Network Services September 2003 - September 2005
Advance Communications January 2000 - September 2004
Skills
Comp TIA security plus, Network Design, Fiber Optics, Cabling, Training, Telecommunications, Optical Fiber, Customer Service, Software Installation, Change Management, RF, Wireless, Troubleshooting, Testing, Telephony, Management
Education
Macomb Community College 1987 — 1988
English, Algebra, Business
Stevenson high school
Black Box Network Services May 2008 - Present
Black Box Network Services February 2008 - Present
MAXIMUS March 2007 - January 2008
Bell Atlantic March 1996 - February 1999
Skills
Pricing, Telecommunications, Unified Communications, VoIP, Managed Services, Wireless, Solution Selling, Telephony, IP, Ethernet, Product Management, SIP, RFP, Call Centers, Cloud Computing, Sr Product Analyst
Education
Howard University 1990 — 1993
BBA, Finance
BLH Technologies, Inc. April 2013 - November 2014
SystemOne January 2008 - May 2012
Self-employed February 2003 - January 2008
A. C. Coy November 2006 - June 2007
Under contract to Interscope Technologies / Trestle Corporation January 2005 - October 2005
Black Box Network Services October 1992 - February 2003
Houghton College September 1990 - May 1991
Skills
Technical Writing, Editing, Documentation, Technical Documentation, Copy Editing, Adobe Acrobat, Copywriting, Newsletters, Microsoft Office, Blogging, Software Documentation, Training, Social Media, Testing, Social Networking, Proofreading, Books, Content Management, Creative Writing, Web Content, Mac, Content Development, Quality Assurance, Journalism, Research, Technical Communication, Team-oriented, Collaborative Problem..., Published Author, Publications, Technical Editing, Web Content Management, Storytelling, Feature Articles, Online Publishing, Content Strategy, Publishing, Multimedia, Freelance Writing, Editorial, Process Improvement, Non-fiction, Fiction, Fiction Writing, Literature, Content Writing, Marketing Copy, Layout, Text Editing, Press Releases
Education
Houghton College 1989 — 1991
Bachelor of Arts (B.A.), English, Writing, and Communication
Westmoreland County Community College 1984 — 1989
Three Associate degrees, Computer Science, Information Science, and Communication
Jones Lang LaSalle February 2014 - Present
Black Box Network Services December 2013 - February 2014
Verizon Wireless June 2010 - November 2013
Alexander's Athletic Club November 2007 - June 2009
Lowes Home Improvement Center, Inc August 2005 - November 2007
Lowes Home Improvement Center, Inc August 2004 - August 2005
Busy Beaver, Inc January 2004 - August 2004
Walt Disney World March 1999 - October 1999
Skills
Sales, CRM, Training, Leadership, Management, Customer Satisfaction, Employee Training, Marketing, Sales Management, Selling, Customer Retention, Inventory Management, Customer Service, Merchandising, Budgets, Human Resources, Coaching, Advertising, Project Planning, Pricing
Education
Indiana University of Pennsylvania
coursework, Business Management and Human Resources
Black Box Network Services January 2012 - Present
Black Box Network Services January 2012 - June 2014
Merrill Lynch October 2010 - November 2012
Ernst & Young September 2008 - June 2010
Skills
Help Desk Support, Account Management, Salesforce.com, Training, Video, Marketing, Sales, Social Media Marketing, Facebook, Public Speaking, SEO, Direct Sales, Digital Media, Event Planning, Budgets, Outsourcing, Microsoft Office, Networking, Telecommunications, Social Networking, Call Centers
Education
Kean University
Communications
Available February 2012 - Present
Black Box Network Services 2008 - 2012
Black Box Network Services LI Voice August 2007 - August 2008
NextiraOne Communications January 1998 - July 2007
Education
Louisiana Tech University 1975 — 1977
Associate, Math and Business, 3.5
Fidelus Technologies October 2011 - Present
Black Box Network Services November 2010 - September 2011
BSOFT NETWORKING SOLUTIONS April 2010 - August 2010
EXCELSIOR BUSINESS SOLUTIONS September 2008 - October 2009
KARICKAL EXPORTS January 2005 - August 2008
Skills
Switches, Cisco Technologies, VoIP, Firewalls, Security, Routers, Routing, CCNA, CCNP, LAN-WAN, Cisco Call Manager, Cisco Nexus, EIGRP
Education
Mahatma Gandhi University
Bachelor; B.C.A; WAN DIPLOMA, Computer Application
Airdyne March 2014 - Present
NiGen Industries July 2013 - March 2014
National Oilwell Varco December 2011 - July 2013
Nigen Industries October 2011 - December 2011
ROBUST ENERGY July 2009 - October 2010
TURBINE AIR SYSTEMS November 2007 - June 2009
Black Box Network Services August 2003 - November 2007
Skills
Solidworks, Drawing, CAD, AutoCAD, Piping, 3D, Metal Fabrication, Sheet Metal, Engineering Design, Modeling, Microstation, Product Design, Solid Modeling, 3D Modeling, AutoCAD Mechanical, P, Technical Drawing, Pumps, HVAC, Engineering Drawings, 3D Studio Max, Pro Engineer, Design for Manufacturing, Machine Design, Design for Assembly, Mechanical Drawings, CADWorx, Mechanical Desktop, 3D rendering, Bill of Materials, Autodesk Software, 3D visualization, MicroStation, SolidWorks
Education
University of Houston-Downtown 1996 — 1999
Engineering Technology, Process Piping Design
Houston Community College
Piping, Design Specialization
Black Box Network Services August 2013 - November 2013
Gecko Hospitality 2007 - 2009
Metalsite 2000 - 2000
CFS Americas 1998 - 2000
UPMC Shadyside January 1998 - December 1998
PNC Bank 1993 - 1994
Skills
Recruiting, Employee Relations, Performance Management, Human Resources, Talent Management, Talent Acquisition, Microsoft Office, Customer Service, Coaching, Change Management, Organizational..., Microsoft Excel, HRIS, Technical Recruiting, Microsoft Word, Strategic Planning
Education
Johnson and Wales University
Bachelor of Science (BS), Hospitality Administration/Management
St. Francis University
Master of Arts (M.A.), Human Resources Management and Services
Black Box Network Services July 1979 - Present
Skills
Telephony, Cabling, T1, Voice Mail, VoIP, Telecommunications, IP, Call Center, Software Installation, Troubleshooting, Wireless, ISDN, Switches, ACD, Cat5, Customer-focused Service, WAN, Ethernet, LAN-WAN, Call Centers, SIP, Fiber Optics, IP PBX, Unified Communications
Education
Lincoln Technical Institute-Moorestown 1977 — 1979
Associate's degree, Electronics Technology/Technician
sterling high
sterling high
Dell Inc December 2010 - Present
G3 Technology Partners 2010 - 2010
Wells Fargo Securities 2006 - 2010
Black Box Network Services 1995 - 2006
Unisys 1986 - 1994
Skills
Telecommunications, Management, Team Leadership, Program Management, Integration, Project Management, Microsoft Office, Vendor Management, Cloud Computing, Product Management
Education
Los Angeles City College
Criminal Justice/Police Science
Los Angeles Trade Technical College
Business/Commerce, General
Black Box Network Services October 2012 - December 2012
Quiznos June 2004 - July 2011
Skills
Desktop Support, Cisco IOS, Windows Server 2008, Windows Server 2003, Windows XP Professional, Debian/Ubuntu, SuSE, Red Hat Linux, Network Administration, Server Administration, Server Virtualisation, OSPF, EIGRP, Visio
Education
Iowa State University - College of Business 2005 — 2008
BS, Management Information Systems
North Iowa Area Community College 2003 — 2004
AS, Senior Network Administration
Tempest Telecom Solutions January 2014 - Present
Black Box Network Services October 2012 - November 2013
BNSF Railway August 2004 - August 2010
Skills
Outside Plant..., Fiber optic fusion..., RF systems and DAS..., Pelco Video..., Structured cabling..., CCTV, Training, Troubleshooting, Telecommunications, RF, Fiber Optics, Cabling, T1, Switches, Optical Fiber, Software Installation, VoIP, IP, Wireless, Telephony, Routers, Wireless Networking, WAN, LAN-WAN, Ethernet, DSL, Network Design, ISDN, Routing, Avaya, Computer Network..., Structured Cabling, Broadband, Frame Relay, Cisco Technologies
Education
ITT Technical Institute-San Diego 1999 — 2000
Bachelor of Applied Science (BASc), Telecommunications Technology/Technician
ITT Technical Institute-San Diego 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering
LHA April 2009 - Present
Black Box Network Services February 2004 - April 2009
WorkForce, Inc. August 1996 - September 2003
Skills
Customer Satisfaction, Leadership, Microsoft Office, Customer Service, Strategic Planning, Data Entry, Call Centers, Team Building, Property, Time Management, Training, Budgets, Outlook, Contract Negotiation, Process Scheduler, Sales, Selling, Administration, Negotiation, Supervisory Skills, Management, Inventory Management, Team Leadership, Customer Retention, Social Networking, Access, Event Planning, Operations Management
Education
Kaplan University-Lincoln Campus 2010 — 2012
Associate's degree, Criminal Justice/Law Enforcement Administration
Lincoln Northeast High School 1994 — 1998
Diploma, General Studies
Black Box Network Services March 2010 - January 2013
Red River Technology Group February 2008 - August 2009
Wireless Concepts International, LLC December 2006 - July 2007
Best Buy August 2003 - October 2006
Blockbuster February 2003 - August 2003
Lucent Technologies NPS (Network Care Professional Services) November 1999 - July 2001
International Network Services October 1998 - November 1999
CSC August 1997 - October 1998
CNA Insurance June 1996 - June 1997
Loyola University Chicago June 1993 - June 1996
Skills
Cisco Technologies, Networking, Switches, WAN, Telecommunications, Unified Communications, Telephony, Wireless, Integration, Data Center, VoIP, IT Service Management, IP, Network Architecture, Disaster Recovery, System Deployment, Routers, Troubleshooting, VPN, Servers, Network Engineering, Technical Support, Hardware, Software Installation, Ethernet, Frame Relay, Network Administration, Network Design, Wireless Networking, IT Management, Optical Fiber, Routing, CCNA, Cisco Call Manager, TCP/IP, SIP
Education
Loyola University of Chicago 1989 — 1996
Aramark June 2012 - Present
Black Box Network Services November 2000 - March 2012
Skills
Software Installation, Call Centers, Troubleshooting, VoIP, Avaya, IP, Telecommunications, Wireless, Customer Service, Cisco Technologies, Wireless Networking, Switches, Telephony, Networking, Cabling, Routers, Team Building, Disaster Recovery, Avaya Technologies, Managed Services, Program Management
Education
Lasalle University 1969 — 1972
Bachelor's degree, Political Science and Government
La Salle University 1968 — 1972
Bachelor's degree, Political Science and Government
Black Box Network Services May 2011 - Present
Black Box Network Services March 1994 - May 2011
Black Box Network Services June 1997 - May 2005
Skills
Telecommunications, VoIP, Wireless, Telephony, Project Management, Project Planning, AutoCAD, IP, MS Project, Managed Services, Structured Cabling, Fiber Optics, Copper Cabling, Cabling, Software Documentation, Switches
Education
ITT Technical Institute-Dayton 1991 — 1993
Associate Degree of Applied Science, Architectural Engineering Technology
Black Box Network Services July 2009 - Present
TANDBERG April 2008 - July 2009
Skills
Video Conferencing, Telepresence, Polycom Video..., SIP, Unified Communications, Unified Messaging, Cisco Telepresence, Technical Support, Computer Maintenance, H.323, Networking, LAN-WAN, ISDN, Avaya, Telephony, Cisco Technologies, Telecommunications, Managed Services, VoIP, IP
Education
Indian River Community College 2005 — 2008
Associate of Science (AS), Computer Systems Networking and Telecommunications
Black Box Network Services
Skills
Strategic Sourcing, Project Management, Vendor Management, Procurement, Supply Management, Negotiation, Program Management, Contract Negotiation, Sales
Education
Mary Baldwin College
Bachelor of Business Administration (B.B.A.)