Black Box Network Services
Industry: Company
DescriptionBlack Box Corporation, also doing business as Black Box Network Services, is headquartered in the Pittsburgh suburb of Lawrence, Pennsylvania, United States. The company is a provider of communications products. Headquarters: Lawrence, Pennsylvania, United States Revenue: 992 million USD (2015) CEO: Joel T. Trammell Number of employees: 4,300 Subsidiaries: BB Technologies Inc, NextiraOne Federal, LLC, Parent organizations: BBox Holding Company, AGC Networks Pte. Limited
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Black Box Network Services Employees
Deloitte March 2015 - Present
Asurion August 2013 - February 2015
Asurion May 2004 - August 2013
AAA Auto Club South 2003 - 2004
Black Box Network Services 2002 - 2003
Dell May 2000 - May 2002
Walmart 1998 - May 2000
Walmart 1996 - 1998
Skills
Business Analysis, Software Documentation, Testing, SDLC, Agile Methodologies, Scrum, Management, SharePoint, SQL, Microsoft SQL Server, SSRS, PL/SQL, Oracle, C#, VB.NET, Web Development, Access, Microsoft Excel, Visio, PowerPoint, Microsoft Office, Technical Support, Troubleshooting, Customer Service, Windows 7, Operating Systems, Windows
Education
Middle Tennessee State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Black Box Network Services August 2013 - Present
Black Box Network Services June 2008 - July 2013
Novi Community Schools August 2004 - July 2008
Black Box Network Services July 1995 - August 2007
Skills
VoIP, Project Management, Team Leadership, Team Building, Organizational..., Budget Monitoring, Schedule Control, Time Management, Risk Management, PMP, Project Planning, Strategy, Management, PMO, Contract Management, Budgets, Managed Services, Telephony, Wireless, Unified Communications, Telecommunications, IP, Solution Selling
Education
Western Michigan University 2003 — 2005
Master of Arts, Educational Leadership, 4.0
Western Michigan University 2000 — 2003
Bachelor of Science, Secondary Education in Business, 3.15
Oakland University 1998 — 2000
NA, Undecided
Black Box Network Services April 2001 - Present
Cisco Systems Inc February 2000 - April 2001
NEC Unified Communications January 1982 - December 1999
Skills
SIP, Wireless, Unified Communications, Data Center, Switches, Ethernet, Telecommunications, MPLS, Voice Mail, WAN, Sales Engineering, LAN-WAN, Network Design, H.323, QoS
Education
New York Institute of Technology-Old Westbury
BSEE, Electro Mechanical Computer Technology
Signature Bank February 2015 - Present
Montefiore Medical Center November 2012 - February 2015
WNET.ORG November 2007 - November 2012
Black Box Network Services June 2005 - August 2006
Skills
Access, Accounts Payable, Human Resources, Customer Service, Invoicing, Managerial Skills, Microsoft Excel, Microsoft Office, Outlook, Payroll, Payroll Taxes, Recruiting, Social Media, Employee Benefits, Training, Account Reconciliation, Project Management, Management
Education
Monroe College
Bachelor of Business Administration (BBA), Finance, General
Black Box Network Services 2015 - Present
1019 Communications November 2012 - Present
TW Enterprize September 2010 - Present
PROTEL 2010 - Present
Dish Network 2010 - 2011
Skills
Systems Engineering, Cabling, Fiber Optics, LAN-WAN, DSL, Computer Network..., Frame Relay, Switches, WAN, Wireless Networking, Network Design, Ethernet, Software Installation, OSPF, TCP/IP, AV, VoIP, Telephony, SIP, Social Networking, Social Communication, Social Skills, Professional...
Education
TCI 1984 — 1985
telacommuniction, Computer Installation and Repair Technology/Technician
Morgan State University 1978 — 1982
Bachelor's degree, Information Technology
Robert W. Baird & Co. December 2014 - Present
Robert W. Baird & Co. February 2013 - December 2014
Aurora Health Care September 2010 - February 2013
Children's Hospital of Wisconsin June 2010 - September 2010
Children's Hospital of Wisconsin June 2008 - July 2010
Black Box Network Services February 1997 - June 2008
Time Warner Cable October 1989 - February 1997
Skills
VoIP, Cisco Technologies, Avaya, Meridian Mail, Cisco Call Manager, Switches, Telecommunications, Integration, Unified Communications, Troubleshooting, Wireless, Computer Hardware, Leadership, Networking, TCP/IP, Contact Centers, Active Directory, Avaya Aura, Cabling, Software Installation, Vendor Management, Voice Mail, IP, Call Centers, WAN, VPN, LAN-WAN, Routers, BCM, Telephony, Network Design, Data Center, System Deployment, IVR, Disaster Recovery, MPLS, Wireless Networking, Video Conferencing, Network Architecture, Routing, Ethernet, Cisco IOS, IP PBX, Visio, Fiber Optics, ITIL, Network Engineering, Optical Fiber, ISDN, Unified Messaging
Education
Milwaukee Area Technical College 2012 — 2013
Cisco Routing and Switching
Global Knowledge 2010 — 2010
certificate, 3006A, Version 2 · Nortel Contact Center Report Creation Wizard
Global Knowledge 2008 — 2008
certificate, Telephony Manager 3.0 Install and maintenace
Global Knowledge 2006 — 2006
certificate, 0702T, Version NA · Fundamentals of BARS/NARS Communication Server 1000 Release 4.5
Global Knowledge 2006 — 2006
certificate, Callpilot 4.0 install and maintenance
Global Knowledge 2005 — 2005
certificate, 263 Nortel large system install and maintenance
Global Knowledge 2005 — 2005
certificate, 272 Nortel dti/pri
Global Knowledge 2004 — 2004
Cerfificate, 0365A, Version 7 · VoIP Technologies
Global Knowledge 2003 — 2003
Certificate, 0100A, Version 15 · Norstar Familiarization
Global Knowledge 2003 — 2003
Certificate, 0137A, Version 8 · Norstar Modular ICS (MICS) Hardware Overview, Installation, and Programming
Wachter, Inc. March 2012 - Present
Black Box Network Services January 1999 - March 2012
Skills
Telecommunications, VoIP, Wireless, Data Center, Fiber Optics, Optical Fiber, Telephony, Integration, Cabling, Program Management, Troubleshooting, Security, Management, Vendor Management, Business Development, CRM, Project Planning, Network Design, Unified Communications, Networking, Managed Services, Cisco Technologies, WAN, Structured Cabling, IP, LAN-WAN, System Deployment, Ethernet, MPLS, Wireless Networking, Co-location, Switches, PMP, Network Engineering, Video Conferencing, Network Architecture, Routers, Disaster Recovery, Broadband, Network Security, VPN, IT Management, Routing, Project Management
Education
NJIT
Pennsauken, HS 1989 — 1993
U.S. Cellular June 2010 - Present
U.S. Cellular May 2007 - June 2010
Black Box Network Services 1997 - 2006
Kemper National Insurance / Aerotek 1997 - 1997
Lutheran General Hospital 1994 - 1997
Foote, Cone & Belding 1993 - 1994
Skills
Telephony, Telecommunications, System Monitoring, Empirix, Nortel, Avaya, Voice Mail, CTI, Networking, Wireless, VoIP, ACD, System Deployment, Troubleshooting, Vendor Management, IVR, T1, Wireless Networking, Cabling, Call Centers, Cisco Technologies, SIP, IP, Unified Communications, WAN, Call Center, System Administration, Integration, Computer Hardware, TCP/IP, ISDN, NetIQ AppManager, Technical Support, Windows, Data Center, Cellular Communications, Project Management, Customer Service, Vendor Contracts, Operating Systems, Apple, DS3, MPLS, Alcatel, Norstar, Visio, Advertising, Commercial Design, 4G, CDMA
Education
North Park University 1989 — 1993
Black Box Network Services July 2014 - Present
Black Box Network Services February 2010 - July 2014
The Box Shop September 2008 - February 2011
Black Box Network Services January 2008 - February 2010
Black Box Network Services April 2006 - January 2008
Helix Business Service June 2005 - April 2006
US Fish and Wildlife Service September 2003 - June 2005
Skills
Altiris, Symantec, Software Packages, Troubleshooting, System Deployment, Computer Hardware, VMware, Active Directory, Software Installation, Servers, Cabling, System Administration, Windows, Virtualization, Networking, AdminStudio, Wise Packaging Studio, Symantec Endpoint..., VBScript, Microsoft SQL Server, Altiris Deployment..., Software Documentation, Visio, Voice Mail, Technical Support, Hardware, Antivirus, Microsoft Exchange, Cloud Computing
Education
Minnesota School of Business 2001 — 2005
Associates, Network Systems Engineering
Dakota County Secondary Technical Center 1998 — 2001
Diploma, Computer Technology and Networking
Robert Half Finance & Accounting Cost AnalystConsultantJanuary 2014 - Present
American Medical Systems March 2008 - August 2013
Ampac Packaging November 2004 - March 2008
Black Box Network Services May 1999 - November 2004
Eaton Corporation March 1992 - May 1999
Skills
Six Sigma, Lean Manufacturing, Budgets, Product Development, Purchasing, Strategic Planning, Sales Management, Quality Assurance, Cognos Report Studio, Expertise in Trims,..., Cognos ReportNet, Cost Accounting, Process Improvement, ERP, JD Edwards, Income Statement, Variance Analysis, Financial Analysis, Accounting, Access, General Ledger, Cross-functional Team..., Auditing, PeopleSoft, Account Reconciliation, Leadership, US GAAP, Microsoft Office, MRP, GAAP, Inventory Control, Financial Modeling, Microsoft Excel, Oracle ERP..., Physical Inventory, International Business, Cost Variance Analysis, Inventory Analysis, Tax Analysis, Operational Cost..., Microsoft SQL Report..., Supply Chain Data Mining, Analysis, Cognos, Sarbanes-Oxley Act, Medical Devices, Supply Chain Management, Forecasting, Management, Manufacturing
Education
University of St. Thomas 1999 — 2001
Masters In Business, Accounting
Minnesota State University, Mankato 1981 — 1983
B.S., Marketing
Black Box Network Services April 2015 - Present
Comcast Business May 2014 - April 2015
CenturyLink February 2009 - May 2014
Muzak Functional Communications September 2000 - October 2008
NAPA Auto Parts September 1995 - September 1998
Champion Auto Group September 1992 - September 1995
Skills
VoIP, Account Management, Direct Sales, MPLS, Telephony, Solution Selling, Salesforce.com, Sales, SIP Trunking, Networking, Cloud Computing, T1, B2B, Managed Services, Cisco Technologies, Ethernet, Telecommunications, Wireless, Sales Process, Marketing, Data Center, Unified Communications, PRI, Avaya, Co-location, Cold Calling, Sound, IP, WAN, Data, Automotive Aftermarket, Music, Hosted Services, Metro Ethernet, SIP, LAN-WAN, Customer Retention, Disaster Recovery, Storage, Long Distance, Enterprise Software, Private Line, Channel Partners, Selling, SaaS, Strategic Partnerships, Mitel, Shoretel, NEC
Education
Mitel Certified Sales Professional
PJF Sales Training
Cisco Sales Certified
Sandler Sales Training 2007 — 2008
Sales Board Sales Training
North Hennepin Community College 1992 — 1994
Avaya Sales Certified 2015
Eden Prairie Technical College
Black Box Network Services August 2003 - Present
Black Box Network Services August 2003 - July 2014
Nortel August 2000 - December 2001
Bank Of America June 1986 - August 2000
Skills
Telecommunications, Telephony, Voice Mail, Avaya, Cabling, T1, VoIP, Wireless, Telecommunications..., IP, LAN-WAN, Technical Support, Unified Communications, Software Installation, Avaya Technologies, Troubleshooting, Data Center, Optical Fiber
Education
Middle Tennessee State University 1982 — 1986
BS, Computer Science
White House High School 1979 — 1982
White House High School, Gratuated 1982
Black Box Network Services February 2010 - Present
SDA Vacations Travel 2007 - 2011
Education
Miami Dade College 2000 — 2006
Associate of Arts (AA), Computer Technology/Computer Systems Technology, B
Black Box Network Services September 2014 - Present
Hewlett-Packard June 2013 - August 2014
Archura, LLC June 2009 - June 2013
Skills
ITIL, IT Service Management, Service Delivery, Cloud Computing, Virtualization, HP, Data Center, Active Directory, Servers, Windows Server, VMware, Troubleshooting, Service Management, Business Analysis, LAN-WAN, Cabling, Structured Cabling, Cat6, Optical Fiber, Cisco VoIP, Avaya IP Telephony, VoIP, Coax, T1, Ethernet, Disaster Recovery, Integration, Telephony
Education
Norfolk State University 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Black Box Network Services April 2013 - Present
Black Box Network Services June 1994 - March 2013
QMS July 1990 - June 1994
GE May 1989 - June 1990
Skills
Inventory Control, Purchasing, Inventory Management, Supply Chain Management, Vendor Relations, Operations Management, P&L, Procurement, Forecasting, Vendor Management, Cross-functional Team..., Process Improvement, Leadership, Demand Planning, Materials Management
Education
SUNY Plattsburgh 1979 — 1981
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Nassau Community College 1977 — 1979
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Exact Software January 2014 - Present
Augusoft August 2013 - January 2014
Fision; Cloud-based Marketing Automation & Sales Enablement January 2012 - April 2013
VMware May 2008 - October 2011
Evolving Solutions June 2005 - February 2008
Black Box Network Services October 1996 - March 2005
Skills
Market Analysis, Team Management, Market Planning, Wireless, Key Account Management, Advertising, Product Management, Competitive Analysis, Account Management, CRM, Digital Marketing, Sales Enablement, Marketing Communications, SaaS, Lead Generation, Product Launch, Enterprise Software, Partner Management, Sales Operations, Marketing, Marketing Strategy, Salesforce.com, Strategy, Integrated Marketing, Management, Product Marketing, E-commerce, Integration, Email Marketing, Social Media Marketing, Channel Partners, New Business Development, Marketing Automation, Sales, Product Development, Strategic Partnerships, Go-to-market Strategy, Google Analytics, PPC, Direct Sales, Strategic Planning, Demand Generation, Start-ups, Online Marketing, B2B, Sales Process, Multi-channel Marketing, B2B Marketing, Business Alliances, Solution Selling
Education
Control Data Technical Institute
Computer Technology Certification, Computer Technology
North Hennepin Community College
Black Box Network Services April 2013 - Present
Black Box Network Services October 2010 - Present
LaunchHouse June 2008 - Present
LOGOS Communications, Inc. February 2009 - October 2010
LOGOS Communications August 2006 - October 2010
The T1 Company, LLC May 2005 - August 2006
Bailey Communications 2001 - 2005
Skills
Cisco Technologies, VoIP, CCNA, Cisco Call Manager, Unified Communications, CCVP, Data Center, Network Security, VMware, Virtualization, WAN, Network Design, Switches, Security, VPN, Firewalls, Telecommunications, IP, Troubleshooting, Wireless, Cisco VoIP, Managed Services, Collaboration Solutions, Servers, Cloud Computing, Telephony, Strategic Partnerships, Network Architecture, Networking, Routing, Start-ups, Routers, Cisco IOS, MPLS, Cisco Certified, Cisco Nexus, SIP, Cisco Routers, Disaster Recovery, Cisco Wireless, Strategy
Education
Miami University 2001 — 2005
Bachelor's Degree, Systems Analysis and Management Information Systems
Access Media 3 November 2010 - February 2012
Black Box Network Services January 2008 - March 2009
Acres Group/Great Impressions February 2003 - July 2007
Focal Communications Corporation August 2000 - July 2002
Williams Communications Solutions January 1994 - August 2000
Kemper Securities, Inc November 1991 - December 1993
CA September 1989 - November 1991
Skills
Program Management, Project Implementation, Project Planning, Project Execution, Strategic Communications, Sales Management, Customer Relations, Account Management, Department Management, Contract Negotiation, Employee Relations, Staff Supervision, Project Management, Solution Selling, Management, Managed Services, Telephony, VoIP, Cloud Computing, Data Center, Cross-functional Team..., Enterprise Software, Wireless, Networking, Leadership
Education
College of DuPage
Assoc. of Applied Science, Ornamental Horticulture-Landscape Design
Northern Illinois University
BS, Business Administration
The Business Backer January 2015 - Present
John2Enterprised, LLC March 2011 - Present
On Assignment July 2014 - January 2015
Collins Career Center August 2012 - June 2014
KCTCS June 2013 - May 2014
ITT Technical Institute February 2011 - December 2013
Black Box Network Services September 2010 - August 2012
techServant, Inc. October 2006 - September 2010
Generations RC, Inc. August 2005 - September 2007
Sprint April 1998 - August 2005
Skills
Web Development, Web Design, Object Oriented Design, Network Design, Network Engineering, Database Design, Database Development, Business Management, Performance Management, Performance Analysis, Smalltalk, PHP, HTML + CSS, MVC, People Management, Project Delivery, Software Project..., Software Development, Hacking, Linux, Unix, Windows, System Administration, Systems Engineering, Juggling, Writing, Storytelling, Intuitive, Creative Concept..., Lateral Thinking, Technology Transfer, Integrated Systems, Enterprise Architecture, C, C++, Java, JavaScript, XML, SQL, Mentoring, Technical Management, Customer Focus, Customer Engagement, Unix Shell Scripting, Business Analysis, Data Analysis, Business Requirements, Requirements Analysis, Use Case Analysis, Financial Analysis
Education
Southern New Hampshire University 2011 — 2014
MBA, Social Media Marketing
North Carolina State University 1989 — 1993
B. S., Computer Science
Verizon Enterprise Solutions January 2014 - Present
Verizon Business May 2010 - Present
Verizon Business May 2008 - Present
Black Box Network Services July 2006 - May 2008
Nextira One/ Williams Communications January 1996 - July 2002
Williams Communications 1991 - 1998
Williams Communications July 1994 - January 1996
Education
Michigan State University 1979 — 1983
Bachelor's, Business Communications
Concept Business Communications November 2012 - Present
Blackhawk Inc April 2013 - Present
TDS Telecommunications Corp. December 2011 - September 2012
Konica Minolta Business Solutions U.S.A., Inc. October 2010 - August 2011
Katun Corporation July 2008 - April 2010
Black Box Network Services June 2007 - March 2008
Katun Corporation January 2005 - April 2007
Skills
Negotiation, Social Networking, Consultative Selling, Strategic Planning, Situational Leadership, Selling, Sales Management, VoIP, Direct Sales, Solution Selling, Sales Operations, Sales Process, B2B, Business Development, Account Management, Salesforce.com, Cold Calling, Managed Services, Lead Generation, Sales, Product Marketing, New Business Development, CRM, Sales Presentations, Strategic Partnerships, Unified Communications, Telecommunications, Customer Satisfaction
Education
Normandale Community College
Associate in Arts
Mitel September 2011 - Present
Black Box Network Services October 2000 - September 2011
Sprint October 1982 - September 1996
Skills
Unified Communications, VoIP, Managed Services, CTI, Cabling, Solution Selling, SIP, WAN, IVR, IP, Call Center, Selling, Telecommunications, Virtualization, Consultative Selling, Unified Messaging, Channel, Customer Satisfaction, PBX, VMware, Telephony, Cloud Computing, Cisco, Key Account Management, Video Conferencing, Account Management, Sales Process, Channel Management, New Business Development, Contract Negotiations, Direct Sales, Ethernet, Call Centers, Channel Partners
Education
Minnesota State University, Mankato
Bachelor of Science, Business and Education
University of Minnesota-Twin Cities
NRT (National Recovery Technologies) April 2014 - Present
Black Box Network Services January 2012 - March 2014
Carlson Restaurants / T.G.I. Friday's May 2010 - September 2010
Affinion Group April 2009 - July 2009
Spring Hill Public Library 2008 - 2009
Caterpillar Financial January 2007 - June 2008
Skills
•Preparation of..., Professional internal..., Project Management, Hard Copy Filling, PDF Converter, Creating, designing and..., Function and..., Organization Problem..., PC/Mac Programs, Microsoft Word, Microsoft Excel, Microsoft Office, General Office Skills, Dependable Team Player, Multi-line Phone, Adobe Creative Suite, Experience with..., Managing Proposals and..., Government Procurement, Online Advertising, Email Marketing, Graphic Design, Customer Service, Sales, Advertising, Marketing, Pdf, Account Management, Salesforce.com, Telecommunications, Sales Management, New Business Development, Social Media, Leadership, Management
Education
Middle Tennessee State University 2006 — 2012
Bachelor of Business Administration (B.B.A.), Marketing and Management
Black Box Network Services December 2013 - April 2015
Ricoh Americas Corporation March 2011 - December 2013
Time Warner Cable Business Class January 2010 - December 2010
AT&T October 2000 - December 2009
BellSouth Advertising & Publishing October 1990 - December 1999
Warner Cable Advertising February 1986 - April 1990
WAKR/WONE Radio January 1985 - January 1986
WSLR/WKDD Radio March 1979 - January 1985
WHLO Radio June 1977 - March 1979
Skills
Salesforce.com, Sales, Cold Calling, Training, Sales Management, Sales Operations, Sales Presentations, Advertising, Customer Service, Negotiation, Time Management, Public Relations, Solution Selling, Direct Sales, Managed Services, Account Management, Sales Process, Customer Retention, Unified Communications, Coaching, VoIP, Business Development, Telephony, Telecommunications, MPLS, Leadership, Call Center, Selling, B2B, Management, SaaS, Cloud Computing, Forecasting, New Business Development, Customer Satisfaction, Call Centers
Education
Ohio University 1973 — 1977
BSC, Radio TV
Black Box Network Services May 2015 - Present
Advantage Resourcing November 2014 - May 2015
Eagle Reclaimed Lumber May 2013 - October 2014
Allen & Hoshall July 2010 - May 2011
On the Ball Television & Wisper March 2009 - July 2010
On The Ball Magazine October 2006 - July 2008
State Farm Insurance Ron Tharpe May 2006 - October 2006
Skills
Microsoft Office, Customer Service, Clerical Skills, Multi-line Phone, Accounts Receivable
Education
Middle Tennessee State University 1998 — 2005
B.S. of Science, Interior Design
Omnicare Inc. February 2012 - 2014
Omnicare / Accu-Med Services 2007 - 2012
The Brickman Group 2005 - 2007
Sara Lee Foods, Hillshire Farms Division 2003 - 2005
Black Box Network Services 2000 - 2002
BMAT, Inc. 1999 - 2000
A-Mold Corporation 1998 - 1999
Brazos Sportswear, Inc. 1998 - 1998
Brazos Sportswear, Inc. 1993 - 1998
Skills
Employee Relations, Human Resources, Recruiting, Employee Benefits, Employment Law, Deferred Compensation, New Hire Orientations, HRIS, FMLA, Onboarding, Training, Leadership, Management, Payroll, Performance Management
Education
Miami University
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Talawanda
Talawanda
Black Box Network Services February 2008 - Present
Toastmasters International February 2008 - Present
Palm Fountain LLC October 2007 - February 2008
NEC Unified Solutions, Inc. February 1987 - September 2007
Westec Services, inc. 1980 - 1987
Skills
Public Speaking, Excel, PowerPoint, Proposal Writing, Team Leadership, Pricing, VoIP, Telecommunications, Consultative Selling, Wireless, Mentoring, Microsoft Excel, Selling, Call Centers, Professional Services, New Business Development, Sales Management, Product Marketing, Management, Account Management, Contract Negotiation, Managed Services, Unified Communications, IP, Sales, Product Management, Data Center, CRM, Leadership, Vendor Management, Pre-sales, Solution Selling, SaaS, Cloud Computing, Strategic Partnerships, Enterprise Software, Mobile Devices, Salesforce.com, Direct Sales, Go-to-market Strategy, Start-ups, Strategy, Business Development, Cross-functional Team..., Consulting, Channel Partners, Sales Process, Telephony, Lead Generation, Integration
Education
Purdue University 1972 — 1975
BS, with Honors
Norwich University 1965 — 1968
Studies in Electrical Engineering.
Black Box Network Services November 2008 - Present
AJ's Foods November 2001 - December 2008
ACS Dataline January 1995 - April 2008
Scottdale culinary Instuite 2001 - 2002
Scottsdale Culinary Institute 2001 - 2002
Skills
Manufacturing, Troubleshooting, VoIP, Training, Telecommunications, Networking, Software Documentation, Integration, Testing, Management, Call Centers, Team Leadership, Security, Computer Hardware, Visio, Wireless, Microsoft Office
Education
Alliance 2003 — 2003
Cert, Viniculture
Le Cordon Bleu Culinary 2000 — 2002
AOS, Cluinary
Mesa Community College 1982 — 1985
AA, Computer Programming
XO Communications September 2014 - Present
Black Box Network Services August 2011 - September 2014
XO Communications August 2009 - June 2011
Technical Innovation November 2006 - August 2009
Hiscall, Inc. May 2002 - November 2006
Education
Middle Tennessee State University 1979 — 1983
BBA, Bachelor of Business Administration
Life Care Centers of America May 2010 - Present
Bates Acquisitions, LLC 2005 - 2007
Black Box Network Services 2002 - 2004
Education
Tennessee Technology Center at Hohenwald 2007 — 2010
2 year certification, Medical Coding and Billing Specialist
Middle Tennessee State University 2002 — 2005
Public Relations
Tennessee Technology Center
FatPipe Networks August 2013 - Present
Diamond Bar Investments, LLC. June 2012 - Present
Black Box Network Services November 2011 - June 2012
GHA Technologies June 2001 - August 2011
Insight May 1997 - June 2001
Computer Room Technologies, Inc January 1994 - March 1997
Money Mailer of Northern Arizona September 1991 - December 1993
RadioShack August 1989 - September 1991
Skills
Product Management, Product Marketing, Sales Enablement, Channel Programs, Partner Recruitment, Sales Metrics, Pipeline Building, Revenue Building, Account Maintenance, Distributor Relations, Integrated Solutions, Sales Engineering, System Sales, Network Configuration, Desktop Configuration, Server Hardware, Switch, LAN management, Hardware Purchasing, Router Configuration, Switch Configuration, Cisco devices, Partner Relationship..., Partnership Programs, B2B, B2B Marketing, B2B Marketing Strategy, New Business Development, Business Development, Network Design, Network Administration, Routing, Sales Management, Account Management, Purchasing, Channel Partners, Channel Sales, Supply Chain Management, Supply Chain, Switches, Digital Marketing, Advertising, Cold Calling, Building Relationships, Channel, Networking, Sales, Cloud Computing, Sales Process, Cisco Technologies
Education
Northern Arizona University, College of Business Administration 1985 — 1989
Mingus Union 1980 — 1984
Black Box Network Services September 2014 - Present
Hewlett-Packard Enterprise Services March 2010 - August 2014
Blackbox Network Services April 2008 - March 2010
Installation Professionals February 2000 - March 2008
Skills
Network Operations, Data Center, Cisco, Troubleshooting, Servers, Switches, ITIL, Computer Hardware, Cisco Technologies, Active Directory, Hardware, Windows, Routing, IT Service Management, Integration, Software Installation, Technical Support, Computer Network..., Networking, VoIP, Disaster Recovery, Vendor Management, Infrastructure, Telecommunications
Education
Robert Morris College 2000 — 2002
Network Administration
Northern Illinois University 1998 — 2000
Electrical Engineering
Marian Catholic High School 1994 — 1998
Ascom Wireless Solutions June 2015 - Present
Black Box Network Services April 2006 - July 2015
American Systems Corp March 2001 - July 2006
Nortel Networks July 1998 - May 2001
Skills
Unified Communications, SIP, VoIP, Telephony, Cisco Call Manager, Telecommunications
Education
North Carolina State University 1991 — 1993
BS, Communication and Media Studies
Saint Augustine’s University 1989 — 1992
kinston High 1986 — 1989
Diploma
Black Box Network Services August 2014 - Present
Black Box Network Services December 2013 - August 2014
Black Box Network Services June 2012 - December 2013
United States Marine Corps July 2007 - June 2012
United States Marine Corps July 2005 - July 2007
United States Marine Corps February 2002 - July 2005
United States Marine Corps October 1992 - February 2002
Skills
DoD, Security Clearance, Telecommunications, Government, Information Assurance, Program Management, Defense, Military, Security, Operational Planning, Systems Engineering, Strategic Planning, Government Contracting, Integration, Security+, Command, Navy, Army, C4ISR, Network Security, Proposal Writing, Satellite Communications, VoIP, Management, Leadership, Networking, Project Management, Unified Communications, Military Operations, Wireless
Education
Naval Postgraduate School 2007 — 2008
Acquisition Management
University of Maryland University College 1996 — 1998
Management Information Systems and Services
SoundCom Systems January 2013 - Present
Pro OnCall Technologies 2012 - 2013
Black Box Network Services April 2010 - May 2012
Newcome Electronic Systems April 2007 - July 2010
Applied Computer Systems, Inc. May 1998 - April 2007
Skills
Account Management, Solution Selling, VoIP, Selling, Sales, Networking, Direct Sales, Sales Management, Management, Operations Management, Customer Retention, Sales Process, Video Conferencing, Business Development, Sales Operations, B2B, Sales Presentations, Marketing, Vendor Management, Cold Calling, Contract Negotiation, A/V systems, A/V Sales, Telecommunications, WAN, Telepresence, Wireless, Telephony, Competitive Analysis, Professional Services, Salesforce.com, Business Process, Purchasing, Fixed Assets, CRM, New Business Development, Budgets, Email Marketing, Cloud Computing, Unified Communications
Education
Ohio Dominican University
Bachelor’s Degree, Business Administration
Vista Technical Services, LLC September 2015 - Present
Alutiiq March 2014 - September 2015
Black Box Network Services July 2012 - March 2014
Exelis February 2011 - July 2012
Ericsson September 2009 - February 2011
Sprint Nextel August 2005 - September 2009
Nextel Communications, Inc. January 2005 - August 2005
Nextel Communications, Inc. December 2000 - January 2005
WorkNET Communications August 2000 - September 2000
US Army August 1991 - June 2000
Education
Global Knowledge 2005 — 2005
Athena Computer Learning Center 2000 — 2000
Northwest Shoals Community College-Muscle Shoals 1993 — 1993
General Studies
University of North Alabama 1992 — 1993
Computer Science
Black Box Network Services July 2005 - Present
NextiraOne,LLC July 2000 - July 2005
Williams Communications Solutions June 1998 - July 2000
CommuniTech, Inc. August 1996 - June 1998
GN Netcom, Inc. August 1991 - June 1996
Skills
Data Center, Unified Communications, Video Conferencing, Telephony, Staff Augmentation, Wireless Networking, Contact Centers, Project Management, Professional Services, Cabling, Leadership, Networking, Telecommunications, Wireless, Call Centers, Project Planning, Managed Services, Routing, Solution Selling, Cloud Computing, Direct Sales, VoIP, IP, Infrastructure, SaaS, MPLS, SIP, Account Management, Salesforce.com, Avaya, Vendor Management, Channel Partners, SIP Trunking, Channel, Cisco Technologies, Optical Fiber
Education
Northeastern University 1989 — 1992
Barracuda (NYSE: CUDA) June 2014 - Present
Sutter Health June 2012 - November 2012
Xilinx December 2011 - May 2012
ProMatch June 2011 - December 2011
FusionStorm July 2011 - August 2011
Black Box Network Services January 2009 - April 2011
Intel January 2009 - April 2011
TechSkills September 2008 - December 2009
World Financial Group (WFG) September 2007 - January 2009
69th Signal Battalion September 2004 - September 2007
Skills
Network Engineering, Networking, Technical Support, Leadership, OSPF, Management, Team Leadership, VLAN, EIGRP, Lead Generation, Building Relationships, Project Planning, HSRP, VRRP, Spanning Tree, Trunking, German, Cold Calling, Project Plans, Organizational..., Situational Leadership, Intercultural Skills, Intercultural Awareness, WLAN, Prospecting Skills, Face to Face..., Cisco, HP Procurve, Extreme Networks, GLBP, Virtualization, LAN, WAN, Aerohive Wireless, Organization, Communication Skills, Cross-cultural, Intercultural, European Experience, Overseas Experience, Python
Education
University of Southern California 1997 — 2000
BA, Communications
Ohlone College 2014 — 2014
VMware vSphere ESX 5.1 ICM - Spring 2014
TechSkills 2008 — 2009
CCNA Certificate, Cisco
Community Health Systems May 2006 - Present
Black Box Network Services 1996 - 2006
US West Communications 1995 - 1996
AT&T Network Systems 1987 - 1990
Skills
Healthcare Information..., Disaster Recovery, Data Center, Telecommunications, VoIP, Technical Support, LAN-WAN, Network Engineering, Avaya, IP, Troubleshooting, System Administration, Wireless Networking, Network Design, Network Architecture, TCP/IP, Routing, Networking, VPN, Cisco Technologies, Switches, Routers, VMware, Cisco IOS, Active Directory, Windows Server
Education
New Mexico State University
Nexus IS, a Dimension Data Company March 2009 - Present
Dimension Data November 2007 - December 2008
Black Box Network Services March 2006 - April 2007
NextiraOne January 2001 - April 2006
Williams Communications Solutions April 1997 - January 2001
Nortel Communications Solutions January 1996 - April 1997
Executone 1993 - 1996
TIE/communications 1988 - 1993
Skills
Unified Communications, CTI, Telephony, VoIP, IVR, SIP, Call Center, Pre-sales, Contact Centers, Cisco Technologies, Solution Selling, Professional Services, CRM, Integration, Sales Engineering, Call Centers, Managed Services, Telecommunications, IP, Network Design, Data Center, WAN, Network Architecture, Telepresence, MPLS, Cloud Computing, Cisco Call Manager, Avaya, LAN-WAN, Switches, Video Conferencing, Routing
Education
Michigan Technological University
Electrical Engineering
University of Illinois at Chicago
Business
Emmanuel Insurance February 2013 - July 2014
Black Box Network Services August 2012 - January 2013
The MeiGray Group May 2010 - September 2012
Skills
Microsoft Office, Windows, Mac OS X, Solid computer skills, Filing, Answering Phones, UPS WorldShip, CMS-Truition, Event Planning, Proficient in French, Accurate Record Keeping, Office Correspondence, TAM
Education
Neumann College 2007 — 2011
Bachelor of Science (B.S.), Sport Management
Freedom High School 2003 — 2007
High School Diploma
Black Box Network Services February 2014 - Present
Knowlogy Corporation April 2011 - February 2014
National Technology Rentals August 2006 - April 2011
Skills
Microsoft Windows XP,..., Microsoft Office 2007,..., Microsoft Sharepoint..., Microsoft Active..., Microsoft Exchange, VMware Workstation, VMware View Client, VMware Sphere Client, VMware, Servers, Active Directory, Windows Server, SharePoint, Help Desk Support, Routers, Troubleshooting, Training, Cisco Routing and..., Printers, CCNA, Switches
Education
CCNA Routing and Switching 2013 — 2013
CISCO Certified Network Associate - CCNA, CCNA Certification
ICND 1 Cisco Routing and Switches 2013 — 2013
CCNA - Cisco Routing and Switches
ICND 2 Cisco Routing and Switches 2013 — 2013
CCNA - Cisco Routing and Switches
Northern Virginia Community College 1996 — 2000
Business Administration and Management, General / Universal Studies
Virginia Tech 1994 — 1995
Did not receive degree, Business Administration, Management and Operations
Herndon High School 1990 — 1994
Advanced Diploma, Business, Computers
Walmart 2015 - Present
Walmart 2012 - 2015
Wal-Mart December 2010 - October 2012
Louisiana/Mississippi October 2006 - July 2007
Black Box April 2006 - July 2007
Black Box Network Services April 2005 - July 2007
Black Box May 2005 - April 2006
Central Data Cabling January 2001 - January 2004
Northwestern State University 2002 - 2004
NSU January 1998 - January 2001
Skills
Management, Telephony, Cabling, Telecommunications, Routers, Account Management, Troubleshooting, LAN-WAN, Retail, Servers, Hardware, Switches, Software Documentation, Help Desk Support, Integration, Software Installation, Fiber Optics, Project Management, Project Planning, Building Relationships, Process Improvement, Process Management, People Skills, Program Management, Utilization Management, Situational Leadership, Self-motivated Team..., StrengthsFinder, BMC Remedy, Technical Support, Databases
Education
Northwestern State University 2002 — 2004
IET, electronics
Northwestern State University 2002 — 2004
Associate Degree, General Studies; Electronic Technologies
Florien high school 1975 — 1989
General Studies, general
PM Class
Cisco August 2015 - Present
Gartner December 2013 - August 2015
Microsoft Corporation March 1999 - December 2013
CA Technologies April 1995 - March 1999
Black Box Network Services April 1992 - April 1995
Skills
Solution Selling, Cloud Computing, SaaS, Leadership, Professional Services, Enterprise Software, Channel, Channel Partners, Strategic Partnerships, Business Alliances, Account Management, Direct Sales, Sales Process, Sales, IT Strategy, CRM, Lead Generation, Cross-functional Team..., Managed Services, New Business Development, Unified Communications, Business Intelligence
Education
Mercyhurst College 1986 — 1990
Bachelor of Arts, Marketing, Communications
Mercyhurst University 1986 — 1990
Saint Vincent College August 2011 - Present
Waynesburg University April 2002 - July 2011
Fairmont Supply 1995 - 2002
Black Box Network Services 1992 - 1995
Wheeling Pittsburgh Steel Corp 1989 - 1992
McDonald's Corporation 1987 - 1989
Roy M. Moffitt Company 1984 - 1987
Northwestern University 1983 - 1984
IIT Research Institute 1982 - 1983
Skills
Higher Education, Staff Development, Leadership, Management, Leadership Development, ITIL, Teaching, Research, Team Building, System Administration, Project Management, Instructional Design, Program Management, Analysis, E-Learning, Team Leadership, Change Management, Security, IT Management, Networking, Public Speaking, Instructional Technology, Educational Technology, Strategic Planning, Information Technology, Troubleshooting, ERP, Process Improvement, Help Desk Support, SharePoint, Business Analysis, Active Directory
Education
Waynesburg University 1997 — 1999
MBA, Business Administration
Northwestern University 1984 — 1986
Certificate, Computer Studies
Slippery Rock University of Pennsylvania 1978 — 1982
BA, Biology
Hunt Telecom March 2015 - Present
Black Box Network Services February 2014 - March 2015
Windstream Hosted Solutions January 2013 - January 2014
iConvergence June 2011 - January 2013
National eTax (Division of Fast Tax Service) November 2009 - May 2011
Fast Tax Services June 2008 - October 2009
Sprint Nextel 1999 - June 2008
Donaldson Educational Services 1996 - 1999
USMC 1974 - 1996
Skills
Solution Selling, Unified Communications, Managed Services, Telecommunications, Direct Sales, Channel, Account Management, Cloud Computing, Wireless, Salesforce.com, Sales Process, Strategic Partnerships, VoIP, Sales Management, SaaS, New Business Development, MPLS, Business Development, Data Center, Disaster Recovery, Cross-functional Team..., Selling, Sales Operations, Program Management, Management, B2B, Strategy, Security, Leadership, Virtualization, Outsourcing, Sales
Education
Northwood University
BBA, Management
University of New Orleans
Master's degree, Educational/Instructional Technology, Work in Progress
Black Box Network Services June 2015 - Present
IBM January 2013 - May 2015
Telesphere December 2010 - December 2012
Cox Communications November 2009 - November 2010
Verizon April 1998 - December 2008
Boys and Girls Club of Greater Scottsdale 1999 - 2008
Bell Atlantic Mobile 1987 - 1998
Skills
Managed Services, VoIP, Telephony, WAN, Network Security, Hosting, PBX, Firewalls, Cloud Computing, B2B, Webinars, Telecom Expense..., Cellular, Fixed Wireless, Consultative Selling, Call Center, Solution Selling, Wireless, SaaS, Contract Negotiations, Unified Communications, Sales Management, Disaster Recovery, LAN/WAN, Data Center, Telecommunications, Contract Negotiation, Integration, Strategic Planning, Security, Mobile, Leadership, Sales, Information Technology, Hosted Services, Account Management, Direct Sales, Management, Mobile Devices, Strategy, Selling, Co-location, Networking, MPLS, Professional Services, Call Centers, LAN-WAN, Sales Operations, Channel Partners, Sales Process
Education
Oklahoma State University 1974 — 1978
BS, Business
Praxis Internatonal Isurance August 2015 - Present
National Grid July 2011 - June 2015
National Support Services, North America (Now Essintial Enterprise Solutions ) October 2009 - March 2010
Black Box Network Services March 2007 - July 2009
Professional Medical Administrators September 2004 - January 2007
Crescent Telephone Company September 1998 - July 2004
Cresent Telephone Company 1998 - 2004
Cresent Telephone Company 1998 - 2004
Cresent Telephone Company 1998 - 2004
Schonfeld Securities 1996 - 1997
Skills
General Ledger, Variance Analysis, Account Reconciliation, Journal Entries, Financial Statements, Auditing, Accounting, Accounts Payable, Cash Flow, Financial Accounting, Invoicing, Payroll, Process Improvement, Internal Audit, Microsoft Excel, Financial Reporting, Cash Management, Financial Analysis, GAAP, Sarbanes-Oxley, Accruals, General Ledger..., General Ledger..., Monthly Close, Balance, Fixed Assets, Accounts Receivable, Internal Controls, Peachtree, Month End Close, Fixed Asset Management, Audit Support, Streamline Processes, Sarbanes Oxley..., Sales Tax, Oracle, Great Plains Software, Reconciliation, Reconciling, Reconciliations, Quickbooks, Audit, Consolidation, SEC reporting, Revenue Recognition, Bookkeeping, Mas 90, Great Plains, Excel, SAP
Education
New York Institute of Technology 1986 — 1991
B.S., Accounting
Tasty Tuscan PA Llc. March 2015 - Present
Tasty Tuscan PA Llc. March 2015 - Present
Tasty Tuscan Llc. September 2011 - February 2015
Logo srl June 2007 - March 2014
Black Box Network Services November 2001 - August 2006
IBM September 1999 - October 2001
Skills
Import/Export, Marketing Communications, Public Relations, Marketing, Sales, International Marketing, Team Management, Team Leadership, Social Networking, Project Management, Product Development, Marketing Management, Market Research, Marketing Strategy, Product Marketing, English, Brand Management, Digital Marketing, B2B Marketing, Marketing Research, Sales Management, New Business Development, Negotiation, Customer Service, Management, Retail, Strategia di marketing, Gestione vendite, New business development, Vendite, Marketing di prodotto, Assistenza clienti, Pubbliche relazioni, Commercio al dettaglio, Social networking
Education
NYU 1995 — 2000
master, marketing
NYU 1995 — 2000
International Marketing
Medical Services of America January 2015 - Present
Overseas Contract Consulting May 2012 - February 2014
Elauwit Networks June 2012 - January 2013
Black Box Network Services 2007 - 2008
Skills
Marketing, Management, Business, Business Development, Project Management, Leadership, Routers, Telecommunications, Entrepreneurship, Microsoft Office, Training, Team Leadership, Program Management, Social Media, Networking, Advertising, Troubleshooting, Security, Cisco Technologies, Customer Service, Testing
Education
Midlands Technical College 2014 — 2015
Bachelor's degree, Information Technology
University of Phoenix-Columbia Campus 2010 — 2014
Information Technology Security, Information Technology
Honolulu Community College 1999 — 2001
Fiber Optic Fundamentals and Applications, Telecommunications
Microsoft January 2015 - Present
Cisco Systems December 2012 - November 2014
Black Box Network Services August 2011 - December 2012
CDW February 2005 - August 2011
Cablevision September 2003 - January 2005
Skills
Channel Marketing, Consultative Selling, Pre-sales Technical..., Solution Selling, Digital Signage, Sales Initiatives, Brand Awareness, Multi-channel Marketing, Sales, Selling, Security, Pre-sales, Network Security, Account Management, Product Marketing, Business Development, Sales Operations, Storage, Unified Communications, Wireless, Salesforce.com, Direct Sales, Sales Process
Education
Nichols College 1999 — 2003
BSBA, Finance
Bambino Balls April 2013 - Present
Pigs and Bricks April 2013 - Present
GranKnit May 2011 - Present
Black Box Network Services May 2013 - June 2015
Hot Shots Indoor Beach Volleyball Club May 2005 - February 2013
McQuaid Jesuit High School August 2012 - December 2012
Symbolic, Inc August 2011 - December 2012
VolleyFx Premier Volleyball Club September 2011 - June 2012
Financial Architects Mass Mutual May 2011 - September 2011
Niagara University Communications Department January 2011 - May 2011
Skills
Public Relations, Leadership, Event Management, Time Management, Team Leadership, Social Media, PowerPoint, Public Speaking, Research, Advertising, InDesign, Marketing, Recruiting, Management, Training, Facebook, Photoshop, Program Management
Education
Niagara University 2007 — 2011
Business, Bachelor of Science in Integrated Management and Minor in Marketing
Our Lady of Mercy High School 2003 — 2007
High School Honors Diploma
Dominium April 2015 - Present
Black Box Network Services May 2014 - Present
Morries Automotive Group April 2012 - May 2014
JCPenney October 2009 - June 2012
Production Tool & Mfg April 2010 - April 2012
Skills
Training, Accounts Payable, Customer Service, Sales, Retail, Microsoft Excel, Microsoft Word, Invoicing, Accounting, Sales Operations, Telephone Skills, Advertising, Pricing, Data Entry, Customer Retention, Inventory Management
Education
Metropolitan State University 2012 — 2014
Bachelor's Degree, Business Management
Normandale Community College 2010 — 2011
Associate of Arts, Minnesota Transfer Curriculum
Century Community College 2007 — 2008
Accounting
Black Box Network Services September 2014 - Present
Wincor Nixdorf November 2010 - September 2014
Satellite Country August 2008 - August 2010
Skills
Project Management, Software Project..., Project Delivery, ITIL, CRM, Account Management, Customer Relations, Customer Service, Hardware, Management, Microsoft Excel, Microsoft Office, Networking, Sales, Security
Education
Northwest Vista College 2006 — 2008
Associate's Degree, Business, Management, Marketing, and Related Support Services
Dripping Springs High School 2002 — 2006
High School
Kforce Inc April 2015 - Present
Black Box Network Services August 2013 - February 2015
Blackbox Network Services January 2012 - August 2013
Asurion August 2010 - August 2011
Target April 2010 - August 2010
Verizon Wireless January 2009 - January 2010
Verizon Wireless August 2007 - December 2009
Verizon Wireless September 2005 - July 2007
AutoZone June 2002 - October 2005
Skills
Troubleshooting, Telecommunications, Inventory Management, Time Management, Customer Service, Sales, Testing, Integration, VoIP, Retail, Logistics, Analysis, Team Management, Customer Satisfaction, Call Center, Leadership, Project Management, Call Centers, Management, Vendor Management, Training, Team Leadership, Microsoft Office, Process Improvement, Team Building, Technical Support
Education
Middle Tennessee State University 2002 — 2006
Professional Management, Professional Management
Notre Dame High School 1993 — 1997
General Studies, General Studies
LifeManagement Center, Inc. September 2013 - December 2014
CresCom Bank February 2013 - August 2013
CresCom Bank June 2011 - February 2013
AccountAbility (self-employed) August 2009 - June 2011
South Carolina Maritime Foundation June 2006 - August 2010
Black Box Network Services August 2005 - February 2006
Adat Shalom Synagogue, Farmington Hills MI June 2003 - July 2005
Raytheon January 2001 - May 2001
Comau/ PICO 1997 - 1999
Skills
Payroll, QuickBooks, Accounts Payable, Microsoft Office, Budgets, Microsoft Excel, Accounts Receivable, Management, Time Management, Accounting, Office Management, Bookkeeping, Fundraising, Human Resources, Nonprofits, Invoicing, Microsoft Word, PowerPoint, Scheduling, Bank Reconciliation, Customer Service
Education
The Citadel 2014 — 2014
Business Administration and Management, General
Trident Technical College 2011 — 2014
Associate's Degree, Arts, 3.00
Oakland Community College 2003 — 2005
General Reqs
Cloud Service Networks Inc. January 2015 - Present
The Voip Co, LLC September 2007 - Present
Landline Communications Inc. September 2004 - August 2007
Tadiran Telecom September 2002 - September 2004
Black Box Network Services August 1999 - September 2002
Skills
VoIP, Telecommunications, Cabling, Call Center, Sales Management, New Business Development, Wireless, Product Management, Unified Communications, Product Development, Vendor Management, Solution Selling, Team Leadership, Team Building, Consultative Selling, Sales Support, Strategic Planning, Customer Service, Managed Services, CRM, Management, Networking, IP
Education
Nassau Community College 1992 — 2003
Nassau Community College 1992 — 2000
Suny Old Westbury 1994 — 1997
Bachelor of Science in Business Administration, Business Administration
Black Box Network Services December 2014 - Present
MBSDEV Inc August 2014 - December 2014
MBSDEV Inc January 2010 - July 2014
MBS Dev, Inc. January 2008 - December 2009
MBS Dev Inc. June 2006 - December 2007
Skills
SSRS, Requirements Analysis, SSIS, Microsoft Dynamics, XML, Software Implementation, C#, Axapta, ERP, Integration, Solution Architecture, .NET, Enterprise Software, VB.NET, Software Development, Enterprise Architecture, Software Design, Software Installation, Reporting & Analysis, Microsoft CRM, Management, X++, Java, Data Analysis, Business Intelligence, Microsoft SQL Server, Entity Framework, Web Services, n-Tier Archietecture, Software Design Patterns, Web Forms, ASP.NET MVC, JavaScript, WCF, Socket Programming, JSON, jQuery, ASP.NET, SQL, Design Patterns, MVC, Agile Methodologies, Spring Framework, Hibernate, MySQL, HTML5, Software Engineering, Web Development, Databases, Web Applications
Education
Regis University 2013 — 2014
Masters of Science in Software Engineering, C#/Java
Metropolitan State College of Denver 2001 — 2006
BS, Computer Information Systems Emphasis in Programming
Accu-Tech Corporation September 2012 - Present
Accu-Tech Corporation June 2005 - September 2012
qsp October 2002 - June 2005
Black Box Network Services April 2000 - April 2001
Skills
New Business Development, Account Management, Direct Sales, Solution Selling, Telecommunications, Sales, Channel, Cold Calling, Customer Service, Team Building, Sales Management, Contract Negotiation, Cabling, Selling, Networking, Wireless, Security, Sales Process, Data Center, Management, Fiber Optics, Optical Fiber, VoIP, Salesforce.com, Customer Satisfaction
Education
Middle Tennessee State University 1996 — 2002
Political Science, Liberal Arts
Black Box Network Services September 2015 - Present
CENTENNIAL HIGH SCHOOL August 2015 - Present
Education
Metropolitan State University
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
Black Box Network Services September 2015 - Present
Conexus International November 2012 - Present
Siemens Enterprise Communications August 2011 - September 2012
Mitel January 2006 - March 2008
Aspect Communications January 2004 - February 2006
Skills
VoIP, Telecommunications, Call Center, Mobile, CXO level engagements, Enterprise level UC..., Contact Centers, Wireless, Managed Services, Unified Communications, Cloud Computing, Mobile Devices, Call Centers, Enterprise Software, Solution Selling, Professional Services, Selling, Channel Partners, Direct Sales, Data Center, SIP, MPLS, SIP Trunking, IVR, Pre-sales, Avaya, Go-to-market Strategy, Video Conferencing, WAN, CTI, Network Design, ACD, Unified Messaging, Hosted Services, Product Management, Strategic Partnerships, Salesforce.com, LAN-WAN, Customer Experience, Network Architecture, Sales Process, CRM, Switches, Account Management, Ethernet, IP, Sales Engineering, T1, Co-location, ISDN
Education
Orange Coast College
Allscripts March 2013 - Present
Black Box Network Services July 2014 - January 2015
AT&T October 2011 - July 2014
LAN WAN Professional March 2011 - October 2011
Cartus Corporation March 2010 - March 2011
Cartus Corporation May 2009 - March 2010
Cablevision Corporation August 2008 - October 2008
Synapse Group Inc. a Time Inc. Company June 2007 - August 2007
Med Practice Informatics, LLC June 2005 - August 2005
Skills
CCNA, TCP/IP, DNS, Cisco Technologies, Troubleshooting, Servers, Network Administration, Data Center, DHCP, Routers, Technical Support, VPN, Networking, CCNP, Firewalls, Checkpoint Security, Juniper, Catalyst Switches, Network Engineering, Network Security, LAN-WAN, Network Design, VMware, Cisco Routers, Computer Hardware, Network Architecture, Telecommunications, Wireless Networking, OSPF, Switches, Virtualization, VoIP, Disaster Recovery, Routing, Cisco IOS, WAN, System Administration, EIGRP, VLAN, Security, Operating Systems, Hardware, Software Documentation, BGP, Microsoft Exchange, IP, IPSec, MPLS, RIP, Active Directory
Education
Norwich University 2003 — 2008
Bachelor of Science (B.Sc.), Computer and Information Systems Security/Information Assurance
Norwich University 2003 — 2008
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Black Box Network Services April 2015 - Present
Black Box Network Services 2014 - Present
Black Box Networks February 2011 - Present
SETEL July 1999 - June 2011
Southeastern Telecom Inc October 1982 - February 2011
Southeastern Telecom Inc May 1993 - July 1999
Southeastern Telecom Inc August 1982 - May 1993
Skills
VoIP, Telecommunications, Telephony, Management, Unified Communications, Managed Services, Wireless, IP, SIP, Training, Data Center, Technical Support, Solution Selling, Account Management, LAN-WAN, Budgets, Network Design, MPLS, NEC All Products, Valcom Paging, Healthcare, Structured Cabling, Call Centers, Direct Sales
Education
Nashville State Community College 1985 — 1987
Glencliff High School
High school graduate
Self Employed Wellness Consultant August 2013 - Present
Yoga Alliance April 2011 - Present
Black Box Network Services March 2013 - August 2013
Black Box Network Services December 2011 - March 2013
LOGOS Communications/Black Box Network Services January 2011 - December 2011
LOGOS Communications/Black Box Network Services November 2009 - December 2011
LOGOS Communications/Black Box Network Services September 2008 - October 2011
RadiOhio Inc. (Mix 97.1 WBNS-FM and SportsRadio 1460 The Fan WBNS-AM) 2007 - 2007
Sherwin Williams 2006 - 2006
Ohio University 2006 - 2006
Skills
Relationship Management, Business, Recruiting, Onboarding, Employee Wellness..., Wellness, Yoga, Corporate Events, Wellness Coaching, Marketing, Solution Selling, Client Liaison, Account Management, Strategic Vision, Health, Unified Communications, Leadership, Training, Process Improvement, Cold Calling, Networking, Management, Sales Process, CRM, Salesforce.com, Integration, Consulting, Direct Sales, Advertising
Education
Institute for Integrative Nutrition 2012 — 2013
Holistic Health Coach
Ohio University 2004 — 2008
Bachelor, Communication, Business Administration, Professional Sales
Cleveland Yoga
Yoga Teacher, Yoga Alliance RYT 200 Certification
First Data Corporation September 2013 - Present
Bolter Enterprises, Inc. November 2008 - Present
Chenega Federal Systems February 2009 - November 2012
Black March 2008 - August 2008
Werner Enterprises, Inc. January 2003 - February 2008
BLACK BOX NETWORK SERVICES, 2008 - 2008
United States Marines Corps July 1981 - August 2002
Skills
DAU, PMI IS/IT, Construction, Contract Negotiation, Construction Management, Negotiation, Contractors, Subcontracting, Renovation, Procurement, Contract Management, Purchasing, Strategic Sourcing, Team Building, Supplier Management, Planning, Budgeting, Cost, Logistics, Government, Telecommunications, Wireless, Operations Management, Program Management, Problem Solving, Team Leadership, Strategic Planning, Supervisory Skills, Scheduling, Contract Negotiations, Inventory Management, Customer Relations, Security Clearance, Security, Risk Management, Budgets, Project Planning, Supply Management, Customer Service, Leadership, Process Improvement, Management, Project Management, DoD, Systems Engineering, Troubleshooting, Information Technology, Analysis, System Administration, Disaster Recovery
Education
Villanova University 2012 — 2012
Master Certificate Information Assurance and Security Program, Computer and Information Systems Security/Information Assurance, Completion
Villanova University 2011 — 2012
Masters Certs in IT Project Management, PMI, Completion
Metropolitan Community College 2007 — 2008
Certificate, CISCO CCNA Academy and Wireless
Webster University 1998 — 2001
MA, Human Resourse Development and Training
University of Maryland University College 1987 — 1994
B.S, Management
Woodsville High School
Citrix June 2013 - Present
Tripwire December 2011 - May 2013
Black Box Network Services September 2011 - December 2011
Quest Software July 2010 - August 2011
Quest Software October 2004 - September 2010
Skills
Solution Selling, Enterprise Software, SaaS, Channel Partners, Strategic Partnerships, Cloud Computing, Sales Management, CRM, Salesforce.com, Selling, New Business Development, Professional Services, Software Industry, Sales, Sales Enablement, Sales Process, Business Alliances, Go-to-market Strategy
Education
Ohio Dominican University 1996 — 2000
BA, Business
Advocare February 2013 - Present
Black Box Network Services January 2012 - Present
Black Box Network Services June 2011 - January 2012
Black Box Network Services August 2010 - June 2011
Black Box Network Services January 2010 - August 2010
Black Box Network Services March 2007 - January 2010
NewsChannel 5 Network 2008 - 2008
Cumulus Broadcasting June 2004 - March 2006
Skills
Project Management, Customer Service, New Business Development, Contract Management, Telecommunications, Account Management, Project Planning, Team Building, Leadership, System Administration, Sales, Marketing, Security, Selling, Business Development, Contract Negotiation, Training, Time Management, Program Management, Team Leadership, Management, Vendor Management, PMP, Sales Management, Strategic Planning
Education
Middle Tennessee State University 2001 — 2006
BS, Broadcasting
CenturyLink March 2014 - Present
Amazon January 2013 - March 2014
Savvis October 2011 - January 2013
ATSC October 2010 - September 2011
Savvis January 2008 - August 2010
Nectom Technologies January 2005 - January 2008
Carlson Systems October 2004 - January 2005
Information Security Systems Solutions March 2004 - September 2004
Black Box Network Services July 1999 - March 2004
Skills
Networking, Hardware, Windows, TCP/IP, Computer Hardware, SQL, Software Installation, Technical Support, Firewalls, Disaster Recovery, Security, Telecommunications, Project Management, Management, Network Security, Databases, DNS
Education
Northern Virginia Community College 2008 — 2013
Information Systems Technology
Monroe Technology Center 1997 — 1999
Electricity
Black Box Network Services March 2014 - Present
Various Media Outlets: Websites, Magazines, Public Relations January 1996 - Present
Mentor 2012 - 2014
CDI Corporation April 2013 - August 2013
KBM Inc June 2012 - March 2013
Art Posters Inc January 2008 - November 2012
VCE, the Virtual Computing Environment Company October 2011 - December 2011
Suzy Reed World Famous April 2011 - September 2011
LPS Integration April 2010 - April 2011
New Age Technologies, Inc. January 2008 - April 2010
Skills
Disaster Recovery, VMware, Virtualization, Security, Business Analysis, Cisco, Integration, ITIL, Active Directory, Windows, Customer Relations, SharePoint, Visio, Strategic Planning, Documentation, Windows Server, Program Management, Deployment, Data Center, XP, MS Project, New Business Development, HTML, Vendor Management, Troubleshooting, Microsoft Office, Citrix, Servers, Storage Area Networks, IT Management, Computer Hardware, Storage, Telecommunications, Networking, IT Service Management, Software Documentation, Information Technology, Cisco Technologies, Network Security, Network Administration, Project Management, Infrastructure, Enterprise Software, System Administration, SDLC, Managed Services, PMP, Training, Leadership, Management
Education
Northeastern University 2012 — 2014
Master's degree, Leadership, A
University of Virginia - Darden Graduate School of Business Administration 2012 — 2012
Foundations of Business Strategy Course, Online course, Completed
University of Washington 2012 — 2012
Information Security and Risk Management in Context, Online college course, Completed
Yale University - Yale School of Management 2012 — 2012
Financial Markets, Completed
University of Phoenix
Health Care Business Management
University of Phoenix
Associate of Arts; Bachelor's in, health care business management
Black Box Network Services July 1996 - Present
Executone January 1995 - July 1996
Teleco April 1990 - April 1994
Skills
Telecommunications, Management, Training, Project Planning, Strategic Planning, Customer Satisfaction, Personnel Management, Call Centers, VoIP, Wireless, Operations Management, Managed Services, Sales Operations, Cloud Computing, Unified Communications, Telephony, Solution Selling, Direct Sales, Vendor Management
Education
Old Dominion University 1985 — 1989
English Language and Literature, General
Churchland HIgh School 1981 — 1985
College/University Preparatory and Advanced High School/Secondary Diploma Program
Industrial Louvers January 2015 - Present
Berkshire Home Solutions April 2014 - November 2014
Black Box Network Services August 2013 - April 2014
Nystrom June 2013 - August 2013
Nystrom October 2012 - August 2013
Nystrom October 2007 - September 2012
Nystrom July 2006 - October 2007
Lyman Lumber Company January 2003 - July 2006
Skills
Project Estimation, Construction Drawings, Organizational..., Highly detail oriented, Motivated self-starter, Communication Skills, Customer Retention, Customer Focused..., Team-oriented, High Technical Aptitude, Sales Process, Direct Sales, Responsiveness, Oral & Written..., Contractors, New Business Development, Contract Negotiation, Selling, Purchasing, Sales Presentations, Construction, Waterproofing, Salesforce.com, B2B, Sales Management, Account Management, Negotiation, Forecasting, Product Development, Sales Operations, Customer Service, Inventory Management, Budgets, Sales, Building Materials, Cross-functional Team..., Team Building, Contract Management, Business Development
Education
North Dakota State College of Science 2002 — 2003
Associate of Science (AS), Estimating, Drafting, Architectural CAD/CADD, Const. Management
North Dakota State University 1998 — 2001
Architectural and Building Sciences/Technology
A 1 Engine & Transmission City August 2009 - December 2009
Bilt Rite Corporation June 2007 - January 2009
Truck Supply Company of South Carolina April 2006 - April 2007
Black Box Network Services January 1990 - January 2006
Owen Electric Steel Company January 1985 - January 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Budgets
Education
Midlands Technical College
Associate Degree, Accounting
American Well September 2014 - Present
Black Box Network Services June 2012 - August 2014
Uniplus Consultants, Inc. August 2011 - June 2012
Potomac Recruiting January 2010 - August 2011
Nat'l Security Associates WorldWide January 2010 - August 2010
Scottish Institute for Policing Research January 2009 - July 2009
Office of the Police Commissioner of Palma de Mallorca, Spain 2008 - 2008
Cambridge Police Department 2007 - 2008
Acton Police Department June 2005 - September 2006
Massachusetts State Senate June 2004 - August 2004
Skills
New Business Development, Identifying New..., Strategic Planning, Marketing Strategy, Federal Government, Market Research, Business Intelligence, Federal Agencies, Small Business..., Capture, Categorical Data..., Business Development, Project Management, DoD, Strategic Partnerships, Strategy, New Business..., RFP, Government, Image Capture, Government Contracting, Management, Analysis, Policy, Security Clearance, Competitive Analysis, CRM, Defense, Recruiting, Telecommunications, Account Management
Education
The George Washington University 2010 — 2012
MPS, Safety & Security Leadership
Northeastern University
BS, Criminal Justice, Middle Eastern Studies
Shipley Associates
Certificate, Managing Federal Proposals
Black Box Network Services September 2015 - Present
Black Box Network Services April 2014 - September 2015
Forge Group Ltd July 2013 - April 2014
Taggart Global January 2010 - July 2013
Blacksburg Transit April 2008 - December 2009
Taggart Global May 2009 - August 2009
Orbital Sciences Corporation May 2008 - August 2008
The Whiting-Turner Contracting Company May 2007 - January 2008
Engineering Design Incorporated May 2006 - August 2006
Skills
Project Estimation, AutoCAD, Manufacturing, Engineering, Material Handling, Project Engineering, Conveyors, Project Management, Microsoft Office, Project Planning, Mechanical Engineering, Technical Writing
Education
Virginia Tech 2005 — 2009
Bachelor of Science (B.S.), Engineering Science and Mechanics
Montgomery College 2004 — 2004
Certificate of Completion, Welding and Safety
Universal Hospital Services August 2014 - Present
Black Box Network Services November 2013 - August 2014
Black Box Network Services May 2003 - August 2014
Harbor Networks July 2002 - May 2003
WorldCom February 1999 - July 2002
Williams Communications May 1997 - February 1999
Skills
Solution Selling, Managed Services, Unified Communications, Management, Enterprise Software, Strategy, Direct Sales, Salesforce.com, Sales Operations, Business Development, Sales Process, Strategic Planning, Sales, Data Center
Education
Ohio University 1992 — 1997
Bachelor of Science Communication, Communications Systems Management & Business Law
The Next Door, Inc. May 2014 - Present
New Vision, Inc. November 2011 - Present
Mental Health America of Middle Tennessee January 2014 - May 2014
Black Box Network Services October 2008 - January 2012
Frist Center for the Visual Arts June 2006 - August 2007
United Parking Enforcement June 2005 - June 2006
The Institute for Learning Research August 2003 - June 2005
Select Community Management January 2001 - July 2003
Skills
Customer Service, Technical Support, Microsoft Office, Team Building, Microsoft Excel, Marketing, Sales, Troubleshooting, Public Speaking, Cisco Technologies, Research, Training, Newsletters, Public Relations, Dispatching, Nonprofits, Data Entry, Community Outreach, Outlook, Cabling, Windows 7, Cold Calling, Windows XP, Administration, Account Management, ACD, Counseling, Mental Health Counseling, Qualitative Research, Quantitative Research, Psychological Assessment, Personality Assessment, Workshop Facilitation, Academic Writing, Cognitive Therapy, Group Therapy, Family Therapy, Motivational..., Interpersonal Therapy, Foster Care, Parent Education, Narrative Therapy, Psychotherapy
Education
Middle Tennessee State University 2011 — 2014
Masters, Professional Counseling, 4.0
Valparaiso University 1995 — 1997
BA, Liberal Arts
Smith College 1994 — 1995
First year courses only, International Service
World Castle Publishing November 2010 - Present
Home September 2008 - Present
Gilt Entertainment May 2011 - Present
Black Box Network Services October 2005 - September 2007
Education
New England Institute of Technology 1986 — 1988
as, mechanical drafting
Black Box Network Services April 2008 - Present
Scottel Voice & Data April 2008 - January 2012
FedEx Employees Credit Association January 2007 - April 2008
St. Jude Children's Research Hospital November 2002 - March 2005
Skills
Telephony, Avaya, VoIP, Unified Communications, Telecommunications, Mitel 3300, Network Administration, SIP, Cabling, LAN-WAN, Voice Mail, WAN, Switches, Cisco Call Manager, Avaya Technologies
Education
Mississippi University for Women 1999 — 2002
Bachelor's degree, Management Information Systems, General
Mississippi University for Women 1999 — 2002
Bachelor's degree, Management Information Systems, General
Black Box Network Services September 2014 - Present
Hewlett-Packard March 2008 - September 2014
Blackbox Network Services January 2007 - January 2008
Adecco Staffing, USA January 2006 - January 2007
Skills
Data Center, Cisco Technologies, Network Installation, Network Infrastructure, Low Voltage Design, VoIP, Troubleshooting, Servers, ITIL, IT Service Management, Cloud Computing, Active Directory, HP, VMware, Hardware, Computer Hardware, Virtualization, VMware ESX, Telecommunications, Switches, Networking
Education
Oakton Community College 2001 — 2003
Netmining January 2012 - Present
gosr 2014 - 2015
Nomura Securities 2009 - December 2011
Black Box Network Services February 1998 - March 2009
PMI NYC Chapter September 2005 - September 2007
New Age Network January 1997 - January 1998
Health and Hospital Corp January 1992 - January 1997
Skills
Data Warehousing, Analysis, Data Analysis, SQL, CRM, Data Modeling, Web Analytics, Management, Cloud Computing, Business Process..., Data Quality, Business Process, Oracle, Agile Project Management, MS Project, Business Intelligence, Microsoft Excel, Project Portfolio..., PMP, Telecommunications, Process Improvement, Cross-functional Team..., PMO, Microsoft SQL Server, Vendor Management, Strategy, Microsoft Office, Project Planning, Business Analysis, Team Leadership, Digital Marketing, IVR
Education
Pace University 2007 — 2013
MBA
New York University 2005 — 2006
certification
Pace University 2000 — 2003
MSIS
College of Technology
BS
Virteva June 2014 - Present
Black Box Network Services August 2010 - June 2014
Black Box Network Services May 2005 - March 2012
Volkart May & Associates, Inc. January 2004 - May 2005
Volkart May & Associates, Inc. April 2003 - January 2004
Volkart May & Associates, Inc. June 2000 - April 2003
Skills
Call Center, Vendor Management, Customer Satisfaction, Account Management, Team Building, Customer Service, Visio, Management, Call Centers, VoIP, Troubleshooting, Process Improvement, Cross-functional Team..., Telecommunications, Managed Services, Team Leadership
Education
Metropolitan State University 2005 — 2018
B.S. Business Administration, Business
North Hennepin Community College
A.S. Business Management, Business
Black Box Network Services March 2010 - Present
AT&T September 2007 - December 2009
SpectraLink December 2005 - July 2007
SunTel Services May 1999 - December 2005
Siemens November 1996 - May 1999
SunTel Services May 1990 - November 1996
Centigram November 1988 - May 1990
Tandem Computers 1985 - 1990
ROLM 1980 - 1985
Michigan Bel Telephone 1974 - 1980
Skills
Solution Selling, VoIP, Unified Communications, Telecommunications, Managed Services, Telephony, Data Center, Wireless, Direct Sales, Channel, Cloud Computing, MPLS, IP, WAN, Cisco Technologies, SaaS, SIP, Salesforce.com, Channel Partners, Co-location, Call Centers, Avaya, Sales, Disaster Recovery, Management, Network Security, Go-to-market Strategy, Security, Mobile Devices, Sales Engineering, Sales Process, Product Management, Pre-sales, LAN-WAN, Telepresence, Integration, Contact Centers, Ethernet, Account Management, SIP Trunking, Selling, Hosted Services, PRI, Network Design, Enterprise Software, IVR, Video Conferencing, Virtualization, Professional Services, Strategic Partnerships
Education
Oakland Community College 1976 — 1979
Business Administration and Management, General
American Medical Systems April 2014 - Present
Medtronic November 2012 - November 2013
Beckman Coulter June 2012 - November 2012
Nonin Medical, Inc. November 2008 - January 2012
Boston Scientific CRM October 2005 - December 2007
Black Box Network Services April 2005 - October 2005
Norstan Communications March 1995 - March 2005
U.S. Army Information Systems Engineering Command December 1992 - March 1994
U.S. Army Information Systems Command February 1990 - December 1992
Skills
Engineering, Troubleshooting, Medical Devices, Telecommunications, Cross-functional Team..., Process Improvement, Quality Assurance, Electronics, Testing, Training, ISO 13485, Design of Experiments, Manufacturing, FDA, Quality System
Education
Minnesota State University, Mankato 1987 — 1989
Bachelor of Science, Electrical Engineering
Black Box Network Services February 2014 - Present
Black Box Network Services October 2000 - January 2014
Expanets 1997 - October 2000
Skills
Unified Communications, Telephony, Call Centers, Professional Services, IP, Telecommunications, CTI, SIP Trunking, T1, VoIP, Avaya, Solution Selling, Network Design, Wireless, Contact Centers, Channel Partners, Managed Services, Direct Sales, SIP, IVR, Data Center, Vendor Management, Cloud Computing, Ethernet, Cisco Technologies, Salesforce.com, Sales Process, MPLS, Selling, Video Conferencing, Hosted Services, Co-location, Unified Messaging, PRI, ACD, Sales Engineering, TDM, IP PBX, WAN, Voice Mail, Voice & Data Convergence, ISDN, Call Logging, LAN-WAN, Telepresence, Cabling, DS3, Cisco Call Manager, Fiber Optics, Hosted Voice
Education
Nazareth College of Rochester
Oracle August 2010 - Present
Black Box Network Services March 2008 - February 2010
DFC, Inc. April 2000 - December 2007
AirTouch International July 1990 - March 2000
Logistics Systems Architects (LSA) February 1987 - July 1990
U.S.Navy June 1977 - December 1984
Skills
Product Management, Business Analysis, Process Improvement, Telecommunications, Project Management, Vendor Management, Contract Negotiation, Program Management, Purchasing, Procurement, PMO
Education
Oregon State University
BS CS, Computer Science
U.S. Energy Services Inc. January 2009 - Present
Black Box Network Services November 2007 - January 2009
Coldwell Banker Burnet January 2001 - January 2009
St. Therese School of Deephaven September 2001 - June 2006
Letter Perfect January 1998 - January 2002
Aeromix 1993 - 1995
G&G Oil & Equipment Company 1990 - 1992
Waldor Pump and Equipment Co. 1985 - 1991
Education
Minnesota School of Business 1983 — 1985
AA, Accounting
Anue Systems July 2011 - Present
Ixia 2011 - 2013
Black Box Network Services June 2010 - July 2011
Symantec (Formally Sygate) August 2000 - June 2008
NCD January 1993 - April 1999
Digital Equipment Corporation 1988 - 1993
Skills
Data Center, Storage, Compliance, Security, Network Security, Troubleshooting, Selling, Network Architecture, Solution Selling, Account Management, Sales Management, Virtualization, Cloud Computing, New Business Development, Consultative Selling, Product Marketing
Education
Morgan State University 1978 — 1982
B.S, Mathematics
University of Louisville
University of Louisville
Black Box Network Services October 2014 - Present
Modis IT September 2013 - September 2014
Qwest April 2007 - September 2013
Centurylink Communications January 2007 - September 2013
Centratech Services, Inc January 2006 - January 2007
Skills
-Project Management, Provisioning, VoIP, Telecommunications, Switches, MPLS, Ethernet, IP, Networking, Servers, Network Architecture
Education
Ohio University 2001 — 2006
Bachelor of Science, Telecommunications System Management
New York Life Insurance March 2007 - Present
New York Life 2007 - Present
Black Box Network Services January 1997 - October 2006
NextiraOne (formerly Williams Communications) 1997 - 2006
NextiraOne 1995 - 2006
Skills
Network Security, LAN-WAN, VoIP, System Deployment, Network Architecture, Telephony, IP, Vendor Management, Cisco Technologies, Unified Communications, TCP/IP, ITIL, Solution Architecture, Cisco Call Manager, Virtualization, CTI, Disaster Recovery, Enterprise Architecture, Routers, Linux, Integration, Telecommunications, Data Center, Unix, Requirements Analysis, DNS, Network Design, Networking, Security, Servers, VMware ESX, IT Management, Windows Server, Microsoft Exchange, WAN, Network Engineering, Active Directory, Troubleshooting, Infrastructure, System Administration, Managed Services, Operating Systems
Education
New Jersey City University
Computer Science
Black Box Network Services May 2013 - Present
Black Box Network Services June 2004 - Present
Black Box Network Services January 2000 - June 2004
Black Box Network Services 1998 - 2000
Comm Line Inc. June 1995 - March 1998
Skills
Telecommunications, SIP, Wireless, Avaya, WAN, Unified Communications, VoIP, Telephony, Data Center, Managed Services, IP, Management, MPLS, Cabling, Fiber Optics
Education
Miami University
Black Box Network Services June 2015 - Present
IBM December 2014 - May 2015
PLS Logistics Services August 2014 - October 2014
Ariba June 2012 - June 2014
Ariba May 2008 - June 2012
Skills
Training, Salesforce.com, Applicant Tracking..., Enterprise Software, Talent Acquisition, Onboarding, Customer Service, Recruiting, Sourcing, SaaS, HRIS, CRM, Leadership, Human Resources, Business Development, Microsoft Excel, Microsoft Office
Education
Niagara University 2004 — 2008
Black Box Network Services February 2015 - Present
Black Box Network Services March 2012 - January 2015
Southeastern Telecom 2009 - February 2011
SETEL UC April 2005 - 2009
Cumulus Media 2003 - 2005
CBL & Associates Properties, Inc. 2000 - 2005
Skills
VoIP, Sales, Account Management, Unified Communications, Advertising, Social Media Marketing, Customer Service, Social Media, Telecommunications, Direct Sales, Managed Services, Solution Selling, Project Management, IP, Salesforce.com, Business Development, Call Centers, Sales Process, CRM, Vendor Management, Management, Sales Management, Sales Operations, New Business Development, Wireless, Telephony
Education
Middle Tennessee State University 2000 — 2004
Bachelors, Advertising
Wisconsin Jobs Now June 2011 - Present
SEIU December 2010 - June 2011
Working America March 2010 - November 2010
Black Box Network Services December 2008 - October 2009
Environment America June 2008 - December 2008
University of New Mexico December 2007 - May 2008
Skills
New Media, Twitter, Facebook, Campaign, Blogging, Social Networking, Web Content, Social Media, Community Outreach, Social Media Marketing, Stories, Multimedia, Email Marketing, Video, Messaging, Web Design, Online Marketing, Editing, HTML, Fundraising, Web Application Design, Web Applications, Software Development, MySQL, Ruby on Rails, JavaScript, Web Development, Website Development, HTML + CSS, CSS, Campaign Management, Political Campaigns, Union Organizing, Online Video, Online Branding, New Media Marketing, New Media Strategy, Non-profits, Non-profit..., Non-profit Consulting, Software Design, Software Implementation, Computer Hardware, Help Desk Management, IT Management, IT Operations, Technical Communication, CMS, Web 2.0, Wordpress
Education
The University of New Mexico 2007 — 2008
BS, Computer Science
New Mexico Institute of Mining and Technology 2003 — 2006
BS, Computer Science
Black Box Network Services October 2012 - Present
Black Box Network Services January 2008 - September 2012
Black Box Network Services May 2003 - January 2008
ITPI August 2001 - May 2003
Various August 2000 - July 2001
RGP June 2000 - August 2000
MetLife November 1999 - May 2000
Ernst & Young September 1996 - November 1999
Education
Michigan State University 1992 — 1996
Bachelor's degree, Accounting
Atalntix Global Systems National Account ManagerBlack Box Resale1996 - 2007
Vibes Technology/Norstan Communications 1996 - 2007
Black Box Network Services 1993 - 2006
Education
Minneapolis Community and Technical College 1975 — 1978
2 year, General
CIGNA HealthSpring November 2013 - Present
CGS Administrators, LLC May 2013 - Present
CGS Administrators, LLC March 2010 - October 2013
Black Box Network Services May 2007 - July 2009
Southeastern Telecom April 2003 - May 2007
Smart DM January 2001 - April 2003
CIGNA 1999 - 2001
Skills
Social Influence, Critical Thinking, Telecommunications, VoIP, Unified Communications, Managed Services, Call Center, Account Management, Telephony, Wireless, Process Improvement, Customer Service, Team Building, Business Analysis, Call Centers, Management, Project Management, Training, Contract Negotiation, Product Management, Business Development, Microsoft SQL Server, Access Database, Excel Dashboards, MS Excel Pivot Tables, Reporting & Analysis, Executive Reporting, Data Analysis, Stored Procedures
Education
Middle Tennessee State University 1995 — 1996
BS, Business Management
The University of Tennessee at Chattanooga 1991 — 1995
Business Administration and Management, General
Verizon Federal Network Systems June 2010 - Present
AT&T Global Services March 2009 - December 2010
Delhaize Group August 2007 - January 2009
Black Box Network Services August 2006 - August 2007
Mirant 1998 - 2006
Skills
NICE VOICE RECORDING, British Telecom Turrets, Avaya PBX, Adtran, Avaya, VoIP, Troubleshooting, Telecommunications, Recording, IP, Networking, IVR, Routers, Software Installation, Hardware, Vendor Management, Avaya Technologies, Switches, Cisco Routers, Management, Technical Support
Education
North Carolina A&T State University 1989 — 1993
Industrial Engineering
North Carolina Central University 1988 — 1989
Math
MEDHOST August 2013 - Present
Delek US Holdings October 2011 - July 2013
Lennox Hearth Products May 2011 - September 2011
Black Box Network Services November 2004 - March 2011
Linatex Corporation of America April 2003 - November 2004
Bridgestone Firestone October 2001 - April 2003
BRIDGESTONE FIRESTONE January 2001 - January 2003
Ingram Book Company July 1998 - October 2001
Skills
Mergers, Financial Statement..., Financial Modeling, Treasury, Forecasting, Operating Budgets, Business Valuation, Discounted Cash Flow..., Microsoft Excel, Telephony, Oil & Gas Industry, DCF, Risk Management, Financial Analysis, Mergers, Budgets
Education
Middle Tennessee State University 2001 — 2003
MS, Information Systems
Middle Tennessee State University 1998 — 2000
MBA, Finance
Middle Tennessee State University 1994 — 1998
BBA, Business Finance
Unify November 2013 - Present
Black Box Network Services August 2010 - November 2013
Siemens Enterprise Communications Managed Services Division 2007 - August 2010
Tadiran Telecom January 2004 - April 2007
Expanets June 1993 - January 2004
ROLM June 1985 - January 1989
Skills
VoIP, Call Center, Telephony, Unified Communications, Telecommunications, SIP, IP, Wireless, WAN, Ethernet, PBX, Customer Relations, LAN/WAN, Vendor Management, Switches, MPLS, Integration, Team Building, Managed Services, Troubleshooting, Customer Service, Operations Management, Account Management, TCP/IP, Network Design, T1, Product Management, ACD, Problem Solving, IVR, Budgeting, Contract Negotiation, Microsoft Office, Negotiation, Customer Satisfaction, Voice Mail, Unified Messaging, Service Delivery, LAN-WAN, Budgets, Call Centers, Cabling, Pre-sales, CTI, Cisco Technologies, Computer Network..., ISDN, Video Conferencing, Avaya, Networking
Education
ITIL® Foundation Certified 2014 — 2014
Certification
Telecommunications Industry Association (TIA) 2004 — 2004
Certificate: Convergent Network Technologies
Island Drafting & Technical Institute, Amityville, NY 1995 — 1996
CNA/CNE, Novell 3.x, 4.x, Certified Netware Engineer
Dale Carnegie Institute 1993 — 1993
Leadership Training for Managers
Nassau Community College 1989 — 1992
2 Year, Electrical Engineering
Suburban Technical School, Hempstead, NY 1981 — 1982
Diploma, Analog and Digital Technology
Black Box Network services October 1986 - Present
Skills
ACD, Call Center, Avaya, Telephony, Voice Mail, Cabling, VoIP, Unified Communications, IVR, Call Centers, Contact Centers, SIP, T1, IP, Cisco Technologies, Managed Services, CTI, Troubleshooting, SIP Trunking, Customer Satisfaction, LAN-WAN, WAN, Wireless, Avaya Technologies, MPLS, Switches, Optical Fiber, Video Conferencing, Ethernet, Telecommunications, ISDN, Data Center, Network Design, Fiber Optics
Education
Fairleigh Dickinson University-Metropolitan Campus 1976 — 1980
Master's degree, Special Education and Teaching
Monmouth University 1972 — 1976
Bachelor's degree, Elementary Education and Teaching
Sevatec, Inc. May 2014 - Present
Black Box Network Services September 2007 - July 2013
RS Information Systems April 2004 - September 2007
FINCA International 2000 - 2004
Skills
Treasury, Accounting, Financial Reporting, Financial Analysis, Consolidation, Sarbanes-Oxley Act, Internal Controls, US GAAP, Project Management, Auditing, Analysis, Variance Analysis, Budgets, Process Improvement, SEC Filings, Management, Finance, Program Management
Education
Northern Virginia Community College 2010 — 2015
Accounting
Strayer University
Granite Telecommunications December 2012 - Present
RAComm Voice & Data June 2009 - December 2012
Black Box Network Services 2005 - 2009
Level 3 Communications August 1999 - January 2003
Brooks Fiber Properties 1997 - 1999
WilTel Communications 1991 - 1997
Nynex Meridian 1989 - 1991
ROLM 1983 - 1989
Skills
Telecommunications, Data Center, Telephony, VoIP, Networking, Wireless, Cabling, Optical Fiber, Managed Services, Fiber Optics, Project Management, Network Design, Solution Selling, Structured Cabling, T1, Ethernet, Co-location, WAN, LAN-WAN, Broadband, Vendor Management, Switches, Management, Wireless Networking, Troubleshooting, Computer Network..., Routers, Network Engineering, Sales Engineering, Network Architecture, Metro Ethernet, DWDM, Disaster Recovery, Channel Partners
Education
New York Institute of Technology-Old Westbury 1992 — 1995
Business Management
Altus UC October 2014 - Present
Black Box Network Services September 1996 - May 2014
Skills
Unified Communications, Avaya, SIP, IP, Telecommunications, Wireless, Managed Services, Telephony, VoIP, Voice Mail, Cloud Computing, Unified Messaging, Ethernet, Solution Selling, SIP Trunking, MPLS, WAN, T1, TDM, LAN-WAN, ACD, ISDN, Cabling, Sales Engineering, Contact Centers, Network Design, Video Conferencing, CTI, H.323, IP PBX, Data Center, Voice, TCP/IP, Pre-sales, Cellular Communications, Avaya Communication..., Avaya IP Telephony, Avaya Technologies
Education
Nashville State Community College 2010 — 2013
Accociate of Science: Paralegal Studies, Legal Assistant/Paralegal
Black Box Network Services April 2014 - Present
Archiver's July 2001 - April 2014
Apertus July 1986 - February 2001
Skills
Payroll, Accounting, Accounts Payable, Cash Flow, Forecasting, Income Statement, Internal Controls, Financial Reporting, Financial Analysis, Inventory Management, Microsoft Excel, Retail, Great Plains Software, Analysis, Auditing, Budgets, Microsoft Word, Access, Process Improvement, Microsoft Office, Outlook, Manufacturing, Sales & Use Tax, Fixed Asset Management, Account Reconciliation, Employee Benefits
Education
Granite Falls Technical Institute 1984 — 1986
2 year, Accounting
Minnesota West Community and Technical College 1984 — 1986
Accounting
Black Box Network Services May 2015 - Present
Continuum Managed Services, LLC December 2012 - May 2015
Trident Technology Solutions January 2005 - December 2012
Skills
Negotiation, Strategic Planning, New Business Development, Microsoft Office, Start-ups, Team Leadership, Account Management, Sales Management, Training, Salesforce.com, Sales Process, Sales, Team Building, Customer Service, Management, Solution Selling, Cloud Computing, Direct Sales
Education
Northeastern University
notre dame high school
Black Box Network Services June 2014 - Present
Brooks Consulting LLC January 2000 - Present
Apex CoVantage September 2011 - May 2013
Level 3 Communications June 2000 - June 2008
Level 3 Communications 2000 - 2008
Level 3 1999 - 2008
Skills
Engineering, Telecommunications, Networking, Wireless, Vendor Management, LTE, Integration, PMP, Strategy, VoIP, Integrity, Organization, Electricians, Managed Services, Pre-sales, Stra
Education
Metropolitan State College of Denver 1996 — 1999
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
University of Colorado at Denver
B.S. Marketing, Computer Science
TEKsystems February 2012 - Present
LifeLock March 2011 - February 2012
Casino Arizona July 2007 - March 2011
Black Box Network Services January 2003 - December 2007
Skills
Cisco, Network Security, Cabling, Troubleshooting, Fiber Optics, ASA, F5 BigIP, Verint, Genesys, Cisco Call Manager, Unified Communications, Unified Messaging, Ironport, Cisco Wireless, Cisco IOS, Nexus, Cisco Technologies, VoIP, Networking, Windows 7, Active Directory
Education
Mesa Community College 2005 — 2007
Network Administration
Ecolab February 2012 - Present
Kforce Inc December 2007 - February 2012
Advantage Resourcing - Technical Staffing September 2006 - February 2012
Bethany Manufacturing September 2003 - October 2005
Land America Onestop February 2003 - September 2003
Black Box Network Services October 1999 - April 2002
HDR Architecture Inc September 1987 - October 1999
Skills
Technical Support, Windows 7, Troubleshooting, Windows Server, Microsoft Exchange, Active Directory, BMC Remedy, Group Policy, Team Leadership, Windows XP, SharePoint, Account Management, Leadership, Sales, Networking, Help Desk Support, Customer Service, Hardware Diagnostics, Microsoft Office
Education
Saint Paul College-A Community and Technical College 2014 — 2015
Windows Server and Cisco Networking, Cisco fundamentals and Server 2012
Mountain View College 1988 — 1988
Electronic Engineering technology in Avionics, Avionics Maintenance Technology/Technician
DeVry Institute of Technology 1984 — 1987
Associate’s Degree, Electrical, Electronic and Communications Engineering Technology
Trustwave November 2012 - Present
Comm-Works July 2011 - April 2012
Black Box Network Services January 2010 - August 2010
Xiotech September 2008 - April 2009
Comm-Works August 2005 - August 2008
Performark 2001 - 2005
Skills
Salesforce.com, Selling, Business Development, CRM, Sales Management, New Business Development, B2B, Sales, Sales Process, Lead Generation, Sales Operations, Solution Selling, Managed Services, Direct Sales, Channel Partners, SaaS, Cold Calling, Key Account Management, Sales Presentations, Account Management, Professional Services, Cloud Computing, Enterprise Software
Education
Northern Michigan University 1984 — 1990
BS, Marketing
Black Box Network Services June 2010 - Present
Avaya Government Solutions February 1999 - June 2010
Bell Atlantic Network Integration May 1997 - February 1999
Data Systems Marketing May 1995 - May 1997
AT&T April 1988 - May 1995
U.S. Navy May 1982 - April 1988
Skills
Network Engineering, VoIP, Switches, Cisco Technologies, Ethernet, WAN, Networking, Firewalls, Troubleshooting, Unified Communications, ATM networks, Avaya, Integration, Telephony, Telecommunications, SIP, LAN-WAN, WLAN, Sales, Pre-sales, QoS, Sales Engineering, Routing, OSPF, IVR, Fiber Optics, Information Technology, Engineering, IP, Network Architecture, Managed Services, Network Security, TDM, Network Design, Unified Messaging, ISDN, IDS, Technical Support, Software Documentation, Cisco Routers, Leadership, Routers, Wireless, MPLS, H.323, TCP/IP, SIP Trunking, NMS, Pricing, Electronics
Education
Cisco Business Architect Training 2011 — 2012
CCBA
Mohawk Valley Community College 1975 — 1975
Starwood Vacation Ownership April 2014 - June 2015
Starwood Vacation Ownership August 2013 - April 2014
Starwood Vacation Ownership May 2010 - August 2013
Black Box Network Services May 2005 - May 2010
Bayview Event Center Charter Cruises & The Queen of Excelsior May 2003 - September 2009
Skills
Marketing, Customer Satisfaction, Hospitality, Hotels, Resorts, Call Center, Networking, Troubleshooting, Technical Support, Voice Mail, Customer Service, Call Centers, Team Leadership, Management, VoIP, Team Building, Avaya, Sales, Sales&Marketing, Concierge Services, Starwood, Timeshare, Organization, Vacation, Tourism
Education
Normandale Community College 2007 — 2009
AS, Management & Marketing
Black Box Network Services October 1997 - Present
WilTel Communications October 1992 - October 1997
Saint Francis Hospital October 1984 - October 1987
Skills
Managed Services, LAN-WAN, WAN, ISDN, Call Center, Contact Centers, Fiber Optics, T1, H.323, IVR, IP PBX, SIP Trunking, Video Conferencing, Optical Fiber, Network Design, Siemens HiPath, Siemens Openscape, TDM, Unified Communications, Unified Messaging, VoIP, Integration, Call Centers, Telecommunications
Education
Oklahoma State University
Mechanical Engineering
Tulsa Community College
Biomedical Technology
ATC Tech Solutions March 2010 - Present
Endeavor Telecom March 2009 - Present
Southwest Datacom January 2002 - Present
Black Box Network Services December 2007 - December 2008
Great Western Specialty Systems June 2006 - December 2007
Skills
IP, Telecommunications, Wireless, Telephony, Switches, Troubleshooting, T1, WAN, Cabling, VoIP, Networking
Education
University of North Texas 1979 — 1980
Business Management with Computer Science
Northwestern State University 1978 — 1979
Business Management with Computer Science
philosophy January 2011 - Present
Black Box Network Services January 2006 - November 2010
Black Box Network Services (Formerly NextiraOne) January 2000 - January 2005
Black Box Network Services (Formerly Williams Communications Group) January 1996 - December 1999
Black Box Network Services (Formerly Williams Communications Group) February 1995 - January 1996
Skills
Forecasting, General Ledger, Financial Analysis
Education
Oklahoma State University
B.S, Business Administration - Accounting
Network Outsource September 2011 - Present
Bri-Tech, Inc. November 2007 - September 2011
Gordon L. Seaman, Inc. October 2004 - November 2007
Versa-Tel, Inc. September 2003 - October 2004
Black Box Network Services September 1998 - May 2003
Skills
Access Control, Account Management, AutoCAD, Cabling, CCTV, Estimating, Fiber Optics, Fire Alarm, Hand Drawing, Intercom, Intrusion Detection, Low Voltage, Managed Services, Operations Management, Project Engineering, Proposal Writing, Sales Engineering, Scheduling, Telecommunications, VoIP, Networking, IT Service Management, Outsourcing, Wireless, Wireless Networking, Data Center
Education
Nassau Community College
Associates Degree, Civil Engineering
New York Institute of Technology-Old Westbury
Bachelor of Science, Architectural Technology
Black Box Network Services July 2014 - Present
Best Buy October 2012 - July 2014
Super America July 2011 - September 2012
TCF Bank September 2009 - December 2010
TCF Bank February 2008 - September 2009
Skills
US GAAP, IFRS, Fund Accounting, Microsoft Excel, Microsoft Word, PowerPoint, SAP, Highly detail oriented, Organization, Team-oriented, Mathematics, Interpersonal..., Written Communication, Self-starter
Education
Metropolitan State University 2011 — 2014
Bachelor's Degree, Accounting
North Hennepin Community College 2007 — 2009
Associate's Degree, Paralegal
Black Box Network Services 1997 - Present
Skills
Telecommunications
Education
Montgomery College
Business Administration, Management and Operations
CERT - Huntington Beach Fire Department February 2014 - Present
Rose International February 2012 - July 2013
HP Enterprise Services March 2009 - November 2011
Bank of America / Countrywide Financial 2006 - 2011
Black Box Network Services 1989 - 2006
Skills
Call Centers, Technical Support, Troubleshooting, Software Documentation, Visio, XP, Disaster Recovery, Vendor Management, Quality Assurance, Call Pilot, Nortel Meridian, Route Planning, Telecom SME, Microsoft Excel, Microsoft Word, System Administration
Education
Orange Coast College 2010 — 2011
Black Box Network Services 2010 - 2011
Lawson Products June 2000 - May 2010
Education
Oakton Community College
onFocus Healthcare, Inc. May 2013 - Present
Black Box Network Services November 2010 - May 2013
iPass October 2009 - November 2010
Publix October 2007 - October 2009
Fujitsu October 2002 - October 2007
IBM May 1997 - October 2002
Skills
VoIP, Telecommunications, Telephony, IP, Wireless, Data Center, Cisco Technologies, Unified Communications, LAN-WAN, WAN, Integration, System Deployment, Managed Services, Servers, Troubleshooting, Active Directory, Switches, Network Design, Wireless Networking, VPN, Disaster Recovery, Network Security, Virtualization, Server Architecture, Server Administration, Software Documentation, Network Architecture, Networking, Network Engineering, Routers, Firewalls, Network Administration, Software Installation, TCP/IP, Security, VMware, Hardware, IT Management, DNS, Technical Support, Windows Server, Project Management, Citrix, CRM, HP, DHCP, IT Service Management, Cisco Routers, System Administration, Visio
Education
Murray State University 1998 — 2006
Bachelor of Science (BS)
Hewlett-Packard April 2009 - May 2012
Hewlett-Packard 2009 - 2012
Black Box Network Services October 2007 - April 2009
GORDON SYSTEMS May 2001 - April 2009
Green Bay Packaging December 2004 - August 2007
OPW Fueling Components August 2003 - May 2004
AMEC/PANASONIC April 1996 - June 1998
CLARK MATERIAL HANDLING COMPANY July 1995 - January 1996
BARNEY MILLER’S AUDIO/VIDEO November 1993 - July 1995
MARRIOTT MANAGEMENT SERVICES May 1990 - November 1993
Skills
•Managed and..., •Installed hardware,..., •Configured network..., •Developed and..., •Diagnosed and..., •Instructed and...
Education
Miami University 1998 — 2003
Associate of Arts and Sciences (A.A.S.), Information Technology
Miami University
Associate; Degree; Bachelor’s Degree, Computer Technology
University of Kentucky
New Mexico Cancer Center/NMOHC June 2014 - Present
Black Box Network Services September 2013 - June 2014
Hewlett-Packard April 2009 - June 2013
New Mexico Institute of Mining and Technology June 2006 - December 2008
Skills
Windows Server, Security, Active Directory, Network Security, Cisco Technologies, Firewalls, Integration, IT Management, Routers, Switches, Wireless Networking, Juniper JNCIA
Education
New Mexico Institute of Mining and Technology 2004 — 2008
Bachelor of Science (BS), Information Technology
LIDS Sports Group May 2015 - Present
YMCA May 2014 - Present
Italianette Pizza November 2011 - April 2015
Black Box Network Services June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Time Management, Leadership, Team Leadership, Social Media, Public Speaking, Research, Event Planning, Hospitality
Education
College of Mount St. Joseph 2012 — 2013
Communications and New Media Studies
University of Cincinnati
Business Administration
Black Box Resale Services 2009 - Present
Black Box Network Services 2007 - 2009
Black Box Resale Services 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Public Speaking
Education
Minnesota State University, Mankato 1980 — 1982
Bachelor of Science (BS), Industrial Relations
Austin Community College - Austin MN