Black Box Network Services
Industry: Company
DescriptionBlack Box Corporation, also doing business as Black Box Network Services, is headquartered in the Pittsburgh suburb of Lawrence, Pennsylvania, United States. The company is a provider of communications products. Headquarters: Lawrence, Pennsylvania, United States Revenue: 992 million USD (2015) CEO: Joel T. Trammell Number of employees: 4,300 Subsidiaries: BB Technologies Inc, NextiraOne Federal, LLC, Parent organizations: BBox Holding Company, AGC Networks Pte. Limited
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1,201 Black Box Network Services employees in database. Find out everything there's to know about Black Box Network Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Black Box Network Services Employees
CHRISTUS Health May 2014 - Present
Susser Holdings Corporation March 2014 - May 2014
Christus Spohn Health System September 2013 - December 2013
Black Box Network Services January 2005 - July 2007
NextiraOne September 2001 - December 2005
Williams Company June 2000 - September 2001
Williams Company November 1999 - May 2000
Skills
Onboarding, Employee Relations, HRIS, Recruiting, Performance Management, Applicant Tracking..., Internet Recruiting, Sourcing, HR Consulting, HR Policies, Labor Relations, Personnel Management, Human Resources, Talent Management, Training, Benefits Administration, Management, Employee Benefits, Workforce Planning, Payroll, Change Management, Policy, Technical Recruiting, Deferred Compensation, Talent Acquisition, PeopleSoft
Education
Texas A&M University 1994 — 1998
Bachelor of Science (B.S.), Psychology
Satellite Services Inc. (SSI) May 2012 - Present
Data Resource Group, LLC November 2014 - April 2015
Satellite Services Inc. (SSI) May 2012 - May 2013
Black Box Network Services 1995 - 2012
Payless Drug / Rite Aide June 1992 - September 1995
Southern Oregon State Computer Center January 1991 - June 1992
Skills
MP2, Facilities Management, Project Management, Project Planning, Project Bidding, Project Plans, Customer Service, Information Technology, Troubleshooting, RFID applications, Asset Managment, Cisco VoIP, Audio Conferencing, Telecommunication..., Network Communications, LAN-WAN, Staff Development, Staff Management, Staff Supervision, Local Area Network, Network Systems, IT Audit, Audit Reports, Time Management, Conference Rooms, Coordinate Meetings, Business Meetings, Safety Training, Workplace Safety, Account Management, Cabling, Asset Management, Data Center, IP, Vendor Management, Management, Fiber Optics, Video Conferencing, Hardware, WAN, Technical Support, Network Design
Education
Infor 2012 — 2012
Certificate Of Completion, MP2 Essentials v6.x, Certificate Of Completion
CH2MHill 1999 — 1999
Certificate of completion, Project Management
Cadence 1996 — 1996
Certificate of Completion, Project Management
Southern Oregon University 1991 — 1992
Business/Commerce, General
Gladstone High 1988 — 1991
Diploma, General Studies
Enterprise Network Services, Inc January 2003 - Present
Black Box Network Services 2000 - 2002
Siemens Enterprise Communications 1984 - 1999
Skills
Sales, Marketing, Event Planning, Management, RFP, Customer Service, Direct Marketing, Marketing Strategy, Multi-channel Marketing, Lead Generation, Integrated Marketing, Marketing Communications, Business Development, Account Management, Online Advertising, Telecommunications, Strategic Partnerships, VoIP, Vendor Management, Unified Communications, Product Management, Project Management, Salesforce.com, Telephony, New Business Development, Sales Management, Call Centers, Solution Selling, Direct Sales, CRM, Managed Services, Social Media Marketing, Networking, Wireless, Cloud Computing, IP, Data Center, Team Leadership
Education
Southern Illinois University, Carbondale 1978 — 1982
BS, Marketing
St. Laurence H.S. 1974 — 1978
Self Employed July 2014 - Present
University of New Mexico May 2010 - May 2014
Black Box Network Services June 2011 - September 2011
Skills
Editing, Final Cut Pro, Video Editing, Video, Video Production, Social Media, Videography, Research, Multimedia, Event Planning, Public Speaking, Creative Writing, Photoshop, Higher Education
Education
The University of New Mexico
Bachelor of Science (BS), Psychology/Biology
Red Gate Group August 2014 - Present
NTT DATA Federal Services, Inc. June 2010 - July 2014
Black Box Network Services September 2008 - September 2009
Black Box Network Services September 2007 - September 2008
Black Box Network Services May 2006 - September 2007
AlFaisal Academy February 2006 - April 2006
Wells Fargo Home Mortgage March 2005 - January 2006
Lake Tahoe Community College April 2004 - March 2005
South Lake Tahoe High School September 2003 - June 2004
University Malaya January 2000 - January 2002
Skills
Organization, Program Management, Proposal Writing, Project Management, Editing, Training, Management, Government, Telecommunications, SharePoint, Marketing, Team Leadership, Research, Policy, Strategic Planning, Leadership, Business Development, Strategy, Technical Writing, Project Planning, Human Resources, Analysis, Market Research, Sales, Software Documentation, Databases
Education
2000 — 2003
MA, English as a Second Language
University of Minnesota-Twin Cities 1995 — 1998
BA, English Literature
Verizon Enterprise Solutions August 2011 - Present
Black Box Network Services May 2010 - August 2011
Nortel Networks 1993 - 2001
Nortel Networks 1993 - 2001
Nortel Networks 1993 - 2001
Skills
Data Center, Project Management, Vendor Management, Program Management, Integration, Disaster Recovery, ITIL, PMP, Telecommunications, Managed Services
Education
Texas A&M University 1988 — 1993
Bachelor of Science, Electronics Engineering and Telecommunications
Estech Systems, Inc. (ESI) May 2014 - Present
Communication Solutions Unlimited, Inc. February 2007 - April 2014
Black Box Network Services February 2005 - February 2007
Business Communication Inc November 2002 - February 2005
Business Communications Inc March 1995 - November 2002
Business Communications Inc February 1989 - November 1995
Henkels & McCoy, Inc. May 1985 - February 1989
Skills
Start-ups, Entrepreneurship, New Business Development, Telecommunications, Sales Management, Business Strategy, Marketing Strategy, Cloud Computing, Direct Sales, Managed Services, Management, VoIP, Sales, Telephony
Education
Tallahassee Community College 1989 — 1990
Jefferson County High School 1982 — 1985
High School
Asentinel February 2014 - Present
Asentinel September 2010 - Present
Onecall Telecom November 2005 - October 2009
Black Box Network Services February 2003 - November 2005
Expanets 2001 - 2003
ATS Telephone and Data Systems March 1983 - February 2000
Skills
Vendor Management, Call Centers, Enterprise Software, Operations Management, Operational Excellence, Software Installation, SaaS, Outsourcing, Business Process, Integration, IT Management, Telecommunications, Disaster Recovery, Professional Services, PMP, VoIP, Managed Services, Management, Process Improvement, Team Leadership
Education
The University of Memphis
Business Administration and Management, General
LeaderFinders (Formerly SIMA Minneapolis) May 2014 - Present
Pruvio May 2013 - April 2014
ProfPerfect April 2013 - April 2014
SIMA Minneapolis (Now LeaderFinders) September 2012 - April 2014
Pro Staff November 2010 - February 2012
Black Box Network Services January 2008 - November 2010
Skills
Recruiting, Onboarding, Employee Benefits, Applicant Tracking..., Talent Management, Project Management, Human Resources, Talent Acquisition, Leadership Development, Executive Search
Education
Stephen F. Austin State University
Bachelor of Arts (BA), Speech Communication/Business
Black Box Network Services 2008 - Present
Data Eclipse, Inc 2006 - 2008
Skills
Cisco Technologies, Data Center, Unified Communications, VoIP, Windows Server, Management, Project Management
Education
Fred Pryor 2008 — 2010
Business and Management
New Horizons
Project Management Fundamentals
The Defiance College 2009 — 2010
Northwest State Community College 1985 — 1986
Black Box Network Services 2006 - Present
NextiraOne 2001 - 2006
Williams Communications 1996 - 2001
WilTel Communications 1991 - 1996
Skills
Solution Selling, Unified Communications, Managed Services, VoIP, IVR, ACD, Professional Services, Telepresence, Account Management, IP PBX, Voice Mail, Channel Sales, PRI, Enterprise Software, T1, Co-location, Sales, IP, Telecommunications, Telephony, Wireless, Data Center, Direct Sales
Education
Texas Christian University
Black Box Network Services February 2012 - Present
Outsource November 2010 - February 2012
Outsource May 2010 - November 2010
Skills
Networking, Business Development, New Business Development, Account Management, Solution Selling, Wireless, Cabling, Security, Telecommunications, Sales, Data Center, VoIP, Managed Services, Team Building, Structured Cabling, Integration, Team Leadership, Project Management, Customer Service, Troubleshooting, Optical Fiber, Fiber Optics, Contract Negotiation, Video Conferencing, Sales Operations, Client Development, Unified Communications, Business Planning, Business Strategy
Education
Stephen F. Austin State University
Interdisicplinary Studies, Science
Semi Retired April 2014 - Present
Henkels and McCoy May 2008 - Present
Black Box Network Services January 2000 - May 2008
Staples / Claricom Communications September 1996 - December 1999
WilTel Communications 1990 - 1995
CTG 1982 - 1988
Skills
Cellular Communications, Telecommunications, Fiber Optics, Optical Fiber, Sales, Unified Communications, Cabling, Wireless, Networking, Leadership, Data Center, Telephony, Network Design, VoIP, Direct Sales, WAN, IP, Managed Services, Avaya, Wireless Networking, Ethernet, SIP, MPLS, Structured Cabling, Network Engineering, T1, WiFi, Switches, Video Conferencing, Cisco Technologies, CDMA, Integration, Troubleshooting, LAN-WAN
Education
The George Washington University - School of Business 2008 — 2010
Masters, Project Management
Microsoft July 2015 - Present
Black Box Network Services August 2014 - May 2015
General Motors May 2014 - August 2014
Black Box Network Services April 2011 - May 2014
The Morey Corporation January 2014 - March 2014
GameStop December 2010 - February 2011
City of Parma June 2010 - August 2010
Skills
Network Security, Cisco CLI Configuration, Nimsoft Dashboards, C++, Matlab, Microsoft Licensing, Cisco Call Manager, Cisco Technologies, Security, Troubleshooting, Routing, CCNP, Cisco Certified, Networking, Hardware, WAN, C#, Wireless, VoIP, Switches, CCNA
Education
The Ohio State University 2011 — 2015
Bachelor of Science (B.S.), Computer Science and Engineering
Normandy High School 2007 — 2011
High School Diploma, College Prep
Texas Higher Education Coordinating Board March 2012 - Present
Black Box Network Services July 2009 - June 2012
TEXAS NEURO-REHAB CENTER August 2008 - February 2009
GARY JOB CORP October 2004 - March 2005
AMD January 2001 - January 2003
Skills
Active Directory, Hardware, Servers, VPN, Windows Server, Network Administration, DNS, Routers, XP, DHCP, Office 365, Office 2013, Windows 7, Windows 8, Office 2010, Linux
Education
Texas State Technical College 2005 — 2007
Associate of Applied Science, Computer Networking & Systems Administration Technology
Black Box Network Services January 1995 - Present
Skills
VoIP, Solution Selling, Local and Regional..., Account Management, Cabling Infrastructure, Direct Sales, Customer Service, IP Card Readers, Telecommunications and..., Wireless, Telephony, IP, Telecommunications, Unified Communications, Call Centers, MPLS, Managed Services, SIP, Management, Cloud Computing
Education
Texas Tech University 1971 — 1976
Bachelor of Fine Arts (BFA), Advertising and Advertising Art
Black Box Network Services July 2009 - Present
Fern Bluff Municipal Utility District January 2007 - Present
Panduit Corporation June 2005 - July 2009
Skills
Data Center, Managed Services, Telecommunications, Wireless, Solution Selling, VoIP, Networking, Management, Unified Communications, Account Management, Sales, Fiber Optics, Direct Sales, Cabling, Troubleshooting, Cloud Computing, Optical Fiber, Security, SaaS, Cisco Technologies, WAN, Channel, IP, Ethernet, Sales Process, WLAN, National Account...
Education
Southern Methodist University
Southern Methodist University
History
MDRC September 2014 - Present
District of Columbia Public Schools (DCPS) August 2012 - September 2014
The New Teacher Project June 2012 - September 2014
Black Box Network Services May 2011 - June 2012
College of William and Mary January 2010 - May 2011
College of William and Mary September 2009 - October 2010
College of William and Mary August 2009 - December 2009
Skills
Research, Data Analysis, Technical Writing, Teaching, Community Outreach, GIS, SPSS, Higher Education, Grant Writing, Statistics, Program Management, Editing, Curriculum Development, Qualitative Research, Geology, R, Quantitative Research, Social Policy, SAS
Education
The College of William & Mary in Virginia 2007 — 2011
Bachelor of Science (B.S.), Geology; English
Black Box Network Services October 2012 - Present
Hiscall, Inc. 2011 - May 2012
Shared Technologies, An Arrow Company December 2009 - March 2011
Cross Telecom, An Arrow Corp Company March 2008 - January 2010
SPS 2006 - 2007
AFL Network Services February 2004 - February 2006
WilTel, Williams, Nortel 1984 - 2001
Sun Healthcare Group January 1998 - June 1999
TELETRONIC, INC., 1992 - 1994
Motorola 1990 - 1992
Skills
Telecommunications, VoIP, Wireless, Call Centers, Unified Communications, Management, Program Management, Managed Services, Account Management, New Business Development, Solution Selling, Direct Sales, Sales Management, Avaya, Strategic Planning, Telephony, Negotiation, MPLS, Customer Service, SIP, Selling, Professional Services, SIP Trunking, WAN, IP, Data Center, Channel, IVR, Key Account Management, Video Conferencing, Call Center, Territory, Consultative Selling, Contract Negotiations, Customer Relations, Mobile, Video, Problem Solving, Virtualization, Business Planning, LAN/WAN, Disaster Recovery, Messaging, Channel Management, Contract Negotiation, Security, Customer Satisfaction, Cabling, Unified Messaging, Sales Operations
Education
Washington University in St. Louis 1972 — 1974
Masters, Fin/Accting
The University of New Mexico 1969 — 1972
BA, Accounting
Unity Telecom April 2014 - Present
Black Box Network Services April 2007 - 2014
Cygnal Technologies April 2004 - March 2007
Norstan Canada April 1996 - March 2004
Unisys September 1972 - December 1995
Skills
Telephony, Unified Communications, VoIP, Telecommunications, IP, Avaya, Wireless, SIP, SIP Trunking, Networking, Unify, IVR, Managed Services, Pre-sales, Integration, Solution Selling, Avaya Technologies
Education
The University of British Columbia 1970 — 1972
Computer Science
Black Box Network Services February 1997 - Present
Telcom Midwest 1989 - 1997
Skills
Unified Communications, Digital Signage, structured cabling, Routing, Structured Cabling, Telephony, VoIP, Channel Partners, Cisco Technologies, Avaya, Managed Services, Wireless, Video Conferencing, Telecommunications, Cabling, Account Management, SIP Trunking, B2B, Direct Sales, T1, Cloud Computing, WAN, Avaya Technologies, MPLS, Co-location, Solution Selling, Ethernet, Data Center, IP, Security, IVR, SIP, Sales
Education
Southern Illinois University, Carbondale 1977 — 1980
Marketing
Palatine High School 1971 — 1975
The Roe Group November 2012 - Present
Apartment Experts February 2014 - April 2015
Crown Realty Inc. February 2014 - April 2015
Keller Willams - Lake Travis November 2012 - February 2014
Black Box Network Services August 2008 - August 2012
The Rosebud Agency June 1900 - November 2001
Skills
Real Estate, Leases, First Time Home Buyers, Foreclosures, Investment Properties, Buyer Representation, Customer Service, Residential Homes, Selling, Contract Negotiation, Apartments, Investors, New Home Sales, Relocation, Sales
Education
St. Edward's University
Black Box Network Services March 2010 - Present
Mederi Caretenders January 2009 - November 2009
Black Box Network Services May 2002 - May 2007
Advanced Communication Services Inc. March 1993 - January 2002
ACS Dataline February 1991 - January 1993
Skills
Solution Selling, Unified Communications, Channel Partners, Direct Sales, Account Management, Telecommunications, Cloud Computing, Sales, VoIP, Contract Negotiation, New Business Development, Project Management, Wireless, Salesforce.com, Managed Services, Sales Process, Digital Signage, IT Infrastructure Design, IP Cameras, WiFi, iP Telephony, Carrier Services, Hosted Voice, Video Conferencing, Problem Solving, Infrastructure
Education
Towson University
Mass Communications
Black box Network Services June 2012 - Present
Skills
Troubleshooting, Networking, Telecommunications, Windows, Integration, Software Installation, Audio Visual Support, Microsoft Office, Polycom Video..., Cisco Technologies, Customer Service, Windows Server, DoD, Technical Support, Cisco Routers, VoIP, Wireless, IP
Education
Jamestown High School 1999 — 2002
High School
Thomas Nelson Community College
MSCRM-ADDONS.COM July 2013 - Present
Executive Voice, Data and Fiber Optics September 2010 - July 2013
Black Box Network Services June 2010 - February 2011
Visual Solutions Distributing Inc. 2008 - 2009
PlayMotion 2005 - 2008
Volkswagen AG 2002 - 2005
Technische Universitaet Braunscheweig 1999 - 2002
Hewlett Packard 1996 - 1998
Skills
Active Directory, Servers, Data Center, Troubleshooting, Cisco Technologies, Hardware, Networking, Operating Systems, Management, Routers, Technical Support, IT Operations, Software Installation, HP, Software Documentation, Printers, Telecommunications, Windows, Video Conferencing, Digital Signage, Cabling, LAN-WAN, Switches, Wireless Networking, Laptops, DHCP, Help Desk Support, Microsoft Certified..., Group Policy, XP, Network Design, VoIP, DNS, Computer Hardware, Network Administration, Microsoft Technologies, TCP/IP, Network Architecture
Education
Technische Universität Carolo-Wilhelmina zu Braunschweig 1998 — 2002
Infomatik(Computer Science)
Zoox 2015 - Present
Black Box Network Services September 2014 - August 2015
George Washington University January 2013 - May 2014
George Washington University September 2012 - December 2012
George Washington University September 2010 - August 2012
George Washington University September 2010 - May 2011
George Washington University May 2009 - September 2010
Orbital Sciences Corporation May 2008 - September 2008
National Institute of Standards and Technology May 2005 - August 2006
Skills
Matlab, Pro/Engineer, Research, Microsoft Office, Analysis, C++, C, LaTeX, Teaching, AutoCAD, Solidworks, Manufacturing, Mechanical Engineering, Finite Element Analysis, Sheet Metal, ANSYS, CFD, SolidWorks, PTC Creo, Engineering
Education
The George Washington University 2010 — 2012
Master of Science (MS), Aerospace, Aeronautical and Astronautical Engineering
The George Washington University 2005 — 2010
Bachelor of Science (BS), Mechanical Engineering
Bluefin Payment Systems October 2010 - Present
Black Box Network Services June 2006 - September 2009
K2 Construction LLC May 2005 - June 2006
Skills
PowerPoint, Sales, Microsoft Excel, Customer Service, Microsoft Office, Salesforce.com
Education
Treasure Valley Community College 1998 — 2001
ProScan Imaging January 2012 - Present
WorldCare Clinical, LLC January 2012 - Present
Intelemage January 2012 - Present
Hebrew Union College 2005 - 2011
Black Box Network Services 2000 - 2006
VJG, CPA 1997 - 2000
Thomas More College 1993 - 1997
Auditor of State - Ohio 1990 - 1993
Skills
Benefits Administration, SPHR, Deferred Compensation, FMLA, Organizational..., Employee Benefits, Human Resources, Job Analysis, Compensation & Benefit, Labor Relations, Payroll, New Hire Orientations, Strategic Planning, Compensation & Benefits, Management, Employee Handbooks, Team Building, Customer Service, Leadership, Training, Employee Relations, Microsoft Office
Education
Thomas More College 2015 — 2016
Master of Business Administration (M.B.A.)
Thomas More College 1988 — 1992
Bachelor of Arts (BA), Accounting and Business/Management
Mesa Industries,Inc January 2015 - Present
Rhinestahl Corporation December 2010 - December 2014
American Micro Products Inc. June 2008 - December 2010
Blaine Pharmaceuticals March 2004 - May 2008
Black Box Network Services 1995 - 2004
BrowerPease Inc 1991 - 1995
Hamiltion Fixture Company 1981 - 1991
Grant Thornton LLP January 1976 - January 1981
Skills
Account Management, Private Equity, Budgets, Finance, Contract Negotiation, Treasury Management, Strategic Planning, Human Resources, Risk Management, Mergers, Leadership, Mergers & Acquisitions, Team Building, Financial Analysis, Executive Management, Auditing, Due Diligence, Strategy, Business Strategy, Start-ups, New Business Development, Managerial Finance, Manufacturing, Management, Accounting, Analysis, Process Improvement, Business Planning, Forecasting, Internal Controls, Marketing, Financial Reporting, Operations Management, P&L Management, Cross-functional Team..., Business Process..., Management Consulting, Program Management, Team Leadership, Six Sigma, Business Development, Change Management, Cost Accounting, CPA, Acquisition Integration, Negotiation, Organizational..., Restructuring, Continuous Improvement, Cash Management
Education
Thomas More College
BA, Accountancy
Anixter February 2015 - Present
Black Box Network Services February 2009 - February 2015
Skills
Telecommunications, Telephony, Wireless, Troubleshooting, VoIP, Unified Communications, Vendor Management, IP, Project Management, Integration, Account Management, Managed Services
Education
Troy University 2001 — 2004
Civil Site Design Group July 2015 - Present
Designed Conveyor Systems Inc April 2015 - June 2015
Black Box Network Services March 2014 - February 2015
Electrolux Major Appliances June 2013 - January 2014
Southeastern Technology June 2008 - August 2012
Finish Line November 2007 - August 2012
Kysor//Warren May 2011 - May 2012
Skills
Mechanical Engineering, Microsoft Office, Solidworks, Microsoft Office 2007, Microsoft Word, Manufacturing, Engineering, Microsoft Publisher, Teamcenter 8, Catia, Motorola LANPlanner, Quality Control, Inventor, Sheet Metal, CAD, CATIA, SolidWorks, Autodesk Inventor, Continuous Improvement, AutoCAD, Customer Service
Education
Tennessee Technological University 2008 — 2013
Bachelor of Engineering (BE), Mechanical Engineering
AT&T July 2014 - Present
Black Box Network Services July 2012 - July 2014
Semiconductor Test Services May 2011 - July 2012
University of Texas at Dallas February 2009 - May 2011
Skills
Labview, Debugging, Semiconductors, Electronics, FIB, Product Engineering, Mixed Signal, TEM, Analog Circuit Design, Electrical Engineering, iBwave, RF Engineering, DAS, LabVIEW, Microsoft Excel, Microsoft Office, PowerPoint
Education
The University of Texas at Dallas 2007 — 2011
BS, Electrical Engineering
Norstar Investigations April 2009 - Present
Telecom Infrastructure Corp March 2014 - July 2014
Black Box Network Services April 2004 - March 2009
Telefuture Communications August 2000 - April 2004
Instinet Incorporated August 1995 - August 2000
Skills
Managing and Installing..., 20 Years Providing..., Published in Cabling..., WAN, Software Installation, Cabling, Construction, Vendor Management, Call Centers, Project Planning, VoIP, Integration, Management, Troubleshooting, Disaster Recovery
Education
State University of New York at New Paltz 1986 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Sullivan County Community College 1980 — 1982
Associate of Science (A.S.), Accounting
Asurion April 2009 - Present
Gibson Guitar October 2008 - March 2009
Black Box Network Services May 2007 - July 2008
JP Morgan Chase May 2000 - January 2007
Skills
Switches, VoIP, Telecommunications, Call Centers, Cisco Technologies, Avaya, Networking, Telephony, Process Improvement, Testing, Management, Avaya Technologies
Education
The Ohio State University 1992 — 1994
Verint-Systems October 2011 - Present
Verint Systems, Witness Actionable Solutions November 2005 - October 2011
Black Box Network Services May 1991 - October 2005
Skills
Enterprise Software, Telephony, Unified Communications, VoIP, SIP, Unified Messaging, Telecommunications, CTI, IVR, Sales Engineering, SaaS, Avaya, Solution Selling, Contact Centers, Call Centers, Pre-sales, Professional Services, Managed Services, Process Improvement, Change Management, Cloud Computing, Integration, Cisco Technologies, IP, Data Center, Customer Experience, Go-to-market Strategy, ACD, Wireless, Leadership, Channel Partners, Sales Enablement
Education
The University of Akron 1985 — 1987
The University of Akron
Midcontinent Communications July 2014 - Present
Black Box Network Services May 2010 - July 2014
Comm-Works 2008 - 2010
JPerzel & Associates 2008 - 2008
Onvoy March 2004 - December 2007
LightEdge Solutions April 2002 - September 2003
ADC August 2000 - April 2002
U S West Communications 1986 - 2000
Qwest 1979 - 2000
Qwest 1979 - 2000
Skills
Program Management, VoIP, Business Development, Sales, Professional Services, Leadership, Management, Strategic Partnerships, Telecommunications, CRM, Telephony, Solution Selling, Sales Management, Unified Communications, Data Center, Competitive Analysis, Direct Sales, Sales Operations, Vendor Management, Time Management, Managed Services, Channel, Product Marketing, New Business Development, Cisco Technologies, Call Centers, Channel Partners, SaaS, Co-location, Sales Process, Cloud Computing, Salesforce.com, MPLS, SIP, Avaya, IP, Solution Focused, Sales Presentations, Consulting
Education
College of St. Catherine 1973 — 1976
Bachelor's degree, Secondary Education and Teaching
St. Catherine University
Bachelor's degree, Secondary Education and English
Sagewell Partners January 2008 - Present
Black Box Network Services September 2003 - May 2008
Black Box Network Services April 1995 - July 1999
Children's Hospital of Pittsburgh 1986 - 1995
Thomas Jefferson University Hospital 1984 - 1986
Skills
Employee Benefits, HR Consulting, Employee Relations, Strategic Planning, Personnel Management, Policy, Leadership, Program Management, Management, Talent Management, Onboarding, Process Improvement, Change Management, Deferred Compensation, Employee Engagement
Education
St. Francis University
MA
Villanova University 1980 — 1984
BA
Dallas Senior High School
Regal Research and Mfg Co September 2013 - Present
Black Box Network Services January 2010 - May 2013
Nortel Networks January 2006 - September 2009
Nortel Networks January 1998 - January 2006
Enterprise Networks, NORTEL January 1996 - January 1998
Wireless Networks, NORTEL January 1995 - January 1996
Enterprise Networks, NORTEL January 1990 - January 1995
MSL January 1988 - January 1990
Skills
Unified Communications, TDM, VoIP, IP, Switches, RFP, Call Center, Product Development, Telecommunications, SIP, Sales Engineering, Telephony, Managed Services, Contact Centers, Call Centers, Avaya, Wireless, Network Design, Channel Partners, Ethernet, QoS, Unified Messaging, Networking, Enterprise Software, IVR, LAN-WAN, ACD, Video Conferencing, Voice Mail, MPLS, H.323, WAN, SIP Trunking, ISDN, T1, CTI, Routing, Network Architecture, Fiber Optics, Cisco Technologies, Network Engineering, DSL, Cabling, WLAN, Project Management
Education
Texas A&M University 1983 — 1988
Bachelor of Science, Electrical Engineering Technology
IBM July 2015 - Present
All Things Talent, LLC August 2014 - July 2015
Black Box Network Services October 2011 - August 2014
LOGOS Communications,DBA Black Box Network Services March 2010 - October 2011
Recruiting and HR Consultant January 2001 - March 2010
4TechWork 2002 - August 2009
Concurrent Computer Corporation March 2005 - August 2006
KeyBank 2002 - 2005
divine, inc./marchFIRST/Whittman-Hart 1996 - 2000
Whittman-Hart / marchFIRST 1996 - 2000
Skills
Information Technology, Applicant Tracking..., Sourcing, Account Management, Internet Recruiting, Executive Search, Onboarding, Management, Business Development, Unified Communications, Contract Recruitment, Telecommunications, Cisco Technologies, Converged Communications, Voice & Data Convergence, Recruiting, Technical Recruiting, Recruitment Advertising, Social Media, Talent Management, Talent Acquisition, Human Resources, Public Speaking, Marketing Communications, Management Consulting, HR Consulting, Leadership, Interviews, Networking, Performance Management, Vendor Management, Sales, Solution Selling, Program Management, Wireless, Managed Services, Training, Direct Sales, SaaS, Selling, CRM, Project Management, Employee Relations, SharePoint, Consulting, SDLC, Organizational...
Education
The University of Akron 1990 — 1994
BSBA, International Marketing
Black Box Network Services January 2005 - Present
Skills
Unified Communications, VoIP, Telephony, Telecommunications, Wireless, Project Planning, Process Improvement, Product Management, Managed Services, Avaya Technologies, SIP, Avaya, IP, Project Management, Customer Satisfaction, Data Center, Cross-functional Team..., ACD, Fiber Optics
Education
Texas Tech University 1975 — 1978
Black Box Network Services September 1983 - Present
Skills
Telecommunications, SIP, Telephony, VoIP, Unified Communications, Wireless, Avaya, Managed Services, IP, IVR, SIP Trunking, T1, ACD, Unified Messaging, CTI, Avaya Technologies, Solution Selling, Call Centers, Networking
Education
US Air Force Academy 1980 — 1981
none
Various
Looney Ricks Kiss August 2015 - Present
Black Box Network Services March 2014 - July 2015
WMC-TV June 2013 - March 2014
Skills
Sales, Business Development, Customer Service, Cold Calling, Management, Customer Retention, Microsoft Office, Telecommunications, VoIP, Detailed Organization, Teamwork, Enthusiasm to learn, Great Motivator, Self-starter, Leadership, Team Management, Digital Media, Account Management, Customer Satisfaction, Telephony
Education
The University of Memphis 2008 — 2012
Bachelor of Business Administration, Management
AFCOM January 2012 - Present
Data Specialties Inc. January 2010 - Present
Black Box Network Services 2007 - 2010
Telesphere 2005 - 2007
Sentinel Technologies 1998 - 2006
Gartner 1993 - 1997
CCH 1987 - 1992
Skills
Lead Generation, Data Center, Solution Selling, Business Development, New Business Development, Co-location, Sales Operations, Leadership, Telecommunications, Information Technology, Management, Account Management, Project Management, Negotiation, Strategic Planning, Contract Negotiation, Disaster Recovery, Team Leadership, Networking, Strategic Partnerships, Infrastructure, Consulting, Construction, VoIP, Start-ups, Key Account Management
Education
Southern Illinois University, Carbondale 1981 — 1986
Fox Communications LLC June 2015 - Present
Piper Communication Services, Inc. 2011 - June 2015
TBS Resicom July 2007 - October 2008
Black Box Network Services January 2000 - December 2006
Skills
Switches, Routers, Troubleshooting, Servers, Telephony, Software Installation, VoIP, Cabling, Networking, Fiber Optics, Data Center, Optical Fiber, SDH, Infrastructure, Network Design, PBX, IP PBX, Avaya Communication..., Avaya ASA, Avaya Aura, Avaya Technologies, Customer Service, Customer Support, Outlook, Microsoft Excel
Education
Stevens-Henager College 2010 — 2014
Bachelor's Degree, Computer Systems Networking and Information Systems Security
Stevens-Henager College
Black Box Network Services February 2014 - Present
Affigent, LLC March 2012 - February 2014
Smiths Detection November 2010 - January 2012
GENERAL ELECTRIC (GE) SECURITY - (Now Morpho Detection, Inc December 2007 - June 2010
CA June 2007 - November 2007
Lenovo January 2007 - May 2007
CDW-G January 2003 - December 2006
GTSI, CORPORATION January 1997 - January 2003
Zenith Data Systems April 1995 - December 1996
MINOLTA BUSINESS SYSTEMS April 1994 - April 1995
Skills
Sales Management, Forecasting, Business Planning, Market Planning, Solution Selling, Salesforce.com, Security, Business Development, Account Management, Channel, New Business Development, Direct Sales, Government, Proposal Writing, Cross-functional Team..., Sales, Contract Negotiation, Cloud Computing, Program Management, Channel Partners, Leadership, Sales Process, CRM, Enterprise Software, Strategic Partnerships
Education
The George Washington University 1989 — 1992
MBA, Marketing
The George Washington University 1988 — 1991
M.B.A, Marketing
University of Maryland 1979 — 1983
B.S, Finance
University of Maryland College Park 1979 — 1983
BS, Finance
Harris Corporation August 2015 - Present
Harris Corporation April 2015 - Present
Black Box Network Services January 2015 - April 2015
Black Box Government Solutions April 2012 - December 2014
Mutual Telecom Services April 2009 - April 2012
Mutual Telecom Services (a wholly owned subsidiary of Black Box Corp.) 2005 - April 2009
US Army January 2000 - February 2006
Skills
VoIP, Program Management, Proposal Writing, Contract Negotiation, Switches, Troubleshooting, Telecommunications, PBX, IP, ISDN, LAN/WAN, Integration, Customer Relations, Problem Solving, Telephony, Unified Communications, ITIL, Network Design, Microsoft Office, Visio, LAN-WAN, Network Security, Managed Services, Wireless, SIP, Call Centers, Avaya, Customer Service, TCP/IP, Security, WAN, Disaster Recovery, MPLS, Networking, Technical Support, Cisco Technologies, Avaya Technologies
Education
Troy University 1997 — 2001
BS, Information Systems
ShoreTel 2010 - Present
Black Box Network Services 2006 - 2010
Luminet 2003 - 2006
Interactive Intelligence 2002 - 2003
Dugdale Communications 1999 - 2002
Skills
Sales Engineering, Business Development, Client Development, Sales Develpment, Unified Communications, Technical Demonstrations, Technical Solution..., Revenue & Profit Growth, RFP Response, Solution Selling, Managed Services, Telecommunications
Education
Taylor University
Bachelor of Science (BS), Management / Systems
Black Box Network Services March 2015 - Present
Black Box Network Services - North America Commercial Services August 1997 - March 2015
Arch Paging 1985 - 1997
Skills
Telecommunications, Call Centers, Unified Communications, Management, VoIP, Managed Services, Call Center, Solution Selling, Team Leadership, Telephony, Avaya, Contact Centers, Strategic Planning, Team Building, Wireless, Vendor Management, Customer Service, Cabling, IP, Contract Negotiation, Integration, Account Management, Project Planning, Cisco Technologies, Leadership, T1, IVR, Avaya Technologies
Education
The University of Kansas 1985 — 1989
BS, Business Administration
Black Box Network Services May 2010 - Present
Five Star Custom Homes October 2007 - December 2009
TEKsystems July 2007 - October 2007
Level 3 Communications February 1997 - March 2007
Wilshire Homes February 1996 - October 1996
Milburn Homes May 1995 - February 1996
Brighton Homes September 1994 - May 1995
Skills
Program Management, Contract Negotiation, Negotiation, Cross-functional Team..., Management, Telecommunications, Leadership, Fiber Optics
Education
The University of Texas at Austin 1991 — 1993
Bachelor of Business Administration (B.B.A.)
Resurgens Renewables June 2013 - Present
Green Parking Council 2010 - Present
Amano January 2003 - June 2013
Black Box Network Services December 2000 - November 2002
Genisystems August 1998 - November 2000
Skills
Sustainability, Start-ups, Software Installation, Program Management, Troubleshooting, Hardware, Service Management, Project Management, Management, Electronics, Integration, Operating Systems, TCP/IP, Testing, Analysis, Networking, Engineering, Windows, Software Documentation, Databases, Project Planning, Budgets, Leadership, Requirements Analysis, Product Management, Telecommunications, SDLC, Consulting, Change Management, Product Development, Process Improvement, Contract Negotiation, Security, Team Leadership, Team Building, MS Project, Vendor Management, Software Project..., Quality Assurance, SharePoint, Software Development, Technical Support, Cross-functional Team..., Strategy, CRM, PMP, Proposal Writing, Business Development, Strategic Planning
Education
The Ohio State University 1991 — 1995
BS, Economics (Environmental / Resource Econ)
Chinese Academy of Agricultural Sciences 1993 — 1994
Agricultural Economics
Black Box Network Services April 2014 - Present
World Courier April 2008 - April 2014
PARTMINER April 2005 - May 2008
Vision / Nu-vision March 1997 - April 2005
Skills
Microsoft Excel, Account Management, Microsoft Office, Call Centers, MPLS, Solution Selling, Invoicing, Telephony, Managed Services, Accounts Payable, Project Management, Invoice Processing, Accounts Receivable, Telecommunications, VoIP, IP, Wireless
Education
Suffolk County Community College 1980 — 1982
Associate's Degree, Accounting, 98
Black Box Network Services August 2012 - Present
Texas State University 2006 - 2009
Skills
Telecommunications, Project Management, Cabling, Troubleshooting, VoIP, Wireless, Wireless Networking, Technical Support, Hardware, Customer Service, Software Installation, Fiber Optics, Help Desk Support, Windows 7, Computer Hardware, Data Center, Telephony, Construction Safety, Construction, RFI, OSHA 10, Team Leadership, Structured Cabling, Avaya Technologies, Optical Fiber, Microsoft Excel, Microsoft Office
Education
Texas State University 2005 — 2008
Bachelor's degree, History
Texas State University 2005 — 2008
Bachelor's degree, Political Science and Government
Black Box Network Services April 2015 - Present
Black Box Network Services January 2014 - April 2015
Windstream Communications September 2010 - January 2014
Data-Com Telecommunications December 2001 - September 2010
IP blue 2000 - 2001
Nortel- WCS 1990 - 2000
Skills
Telephony, VoIP, Unified Communications, Cloud Computing, Enterprise Software, Sales Management, SIP Trunking, Co-location, Sales Operations, Telecommunications, Leadership, Managed Services, Solution Selling, Data Center, Networking, Sales, Marketing, Wireless, IP, MPLS, Channel Partners, Call Centers, Video Conferencing, Selling, Professional Services, Hosted Services, T1, Ethernet, Account Management, Avaya, SIP, Direct Sales, Sales Process, Go-to-market Strategy, Strategic Partnerships, New Business Development
Education
State University of New York College at Geneseo 1985 — 1989
Bachelor of Science, Business Administration
Black Box Network Services April 2014 - Present
Connectivity Wireless January 2013 - July 2014
Connectivity Wireless April 2010 - January 2013
Skills
RF Engineering, RF, Wireless, RF design, Spectrum Analyzer, LTE, Optimization, Engineering, DAS, Fiber Optics, Antennas, Pspice, Matlab, Telecommunications, Circuit Design, Signal Processing, CDMA, Cellular Communications, 4G, Circuit Analysis, Function Generator, Xilinx, EVDO, GSM, iBwave level 1 Certified, DMM, WCDMA, iBwave Level 2 Certified
Education
The University of Texas at Dallas 2008 — 2012
Bachelor of Science (BS), Electrical and Electronics Engineering, 3.4
Mac Arthur High School 2004 — 2005
HS Diploma, 3.8
Noble Systems September 2012 - Present
Mindshare Technologies January 2011 - September 2012
Satmetrix Systems June 2010 - January 2011
VoltDelta March 2009 - June 2010
Transera 2008 - 2009
inContact 2007 - 2008
Black Box Network Services 2006 - 2007
Aspect Software 1999 - 2005
Expanets 1993 - 1999
PacTel Meridian Systems (Division of Nortel) 1991 - 1993
Skills
Contact Center..., Contact Center..., Customer Experience, Collections, Customer Service..., Call Centers, Telecommunications, Business Strategy, Team Leadership, Team Management, Change Management, Teamwork, Cultural Transformation, Lead Generation, CRM, Sales Operations, Cloud Computing, Enterprise Software, Management, Telephony, Sales Process, B2B, Managed Services, Leading Organizational..., Inside Sales, Salesforce.com
Education
Stony Brook University 1984 — 1986
BA, Political Science and Business
Black Box Network Services August 2010 - Present
Consultedge November 2008 - August 2010
Phonextra November 2007 - November 2008
Black Box Network Services February 2000 - October 2008
Skills
Communication, Business Strategy, Revenue & Profit Growth, Business Continuity, Business Process..., P&L Management, Cross-functional Team..., Collaboration Solutions, Risk Assessment, Cross-team Collaboration, Management, Leadership, Strategic Partnerships, IT Infrastructure..., Professional Services, Managed Services, Wired and Wireless..., Unified Communications, Project Planning, Mobility Strategy, Integration, Telecommunications, Telephony, VoIP, Video Conferencing, Sales Management, Cloud Computing, SIP, Wireless, Data Center, Call Centers, IP, IVR, Call Center, Channel Partners, Solution Selling, Vendor Management, Channel, SaaS, Networking, Go-to-market Strategy, Direct Sales
Education
Temple University 1993 — 2000
BA, Business Management
West Chester University of Pennsylvania
InterSys Consulting, Inc. November 2012 - Present
Black Box Network Services August 2010 - November 2012
Real Time Resolutions, Inc. October 2008 - July 2010
Skills
ASP.NET, HTML, CSS, Visual Basic, Microsoft SQL Server, Microsoft Excel, Databases, Software Development, Data Warehousing, Data Analysis, SSRS, JavaScript, SSIS, Programming, Database Design, SQL, ETL, Business Analysis, Business Intelligence
Education
The University of Texas at Austin 2005 — 2008
B.A., Economics, English
Black Box Network Services December 2011 - Present
Black Box Network Services December 2010 - December 2011
International Paper 2009 - 2010
S.M. Lawrence Company 2007 - 2009
Sprint Nextel 2004 - 2006
Skills
Telecommunications, Proposal Writing, Process Improvement, Team Building, Vendor Management, Troubleshooting, Program Management, Contract Negotiation, Strategic Planning, Project Planning, Microsoft Office, Business Development, Team Leadership, Customer Service, Microsoft Excel, Sales, Business Strategy, Managed Services, Security, Strategy, Leadership, Management, Project Management, Training, Government, Contract Management, Wireless, Building Relationships, Reliability
Education
The University of Memphis 2005 — 2008
Political Science / Pre-Law
Johnson University 2002 — 2003
Acano March 2015 - Present
Black Box Network Services April 2013 - February 2015
TANDBERG 2004 - 2007
TANDBERG 1998 - 2004
Alcatel Data Networks 1995 - 1997
NEC Corporation of America 1992 - 1994
Skills
Video Conferencing, Unified Communications, VoIP, Managed Services, Solution Selling, Telecommunications, Cloud Computing, Channel Partners, Telepresence, SaaS, IP
Education
The Johns Hopkins University 1988 — 1992
Bachelor of Science (BS), Electrical and Computer Engineering
Black Box Network Services January 2014 - Present
Cisco July 2014 - Present
Verizon Wireless March 2012 - January 2014
Skills
Quotas, Solution Selling, Customer Retention, Sales, Direct Sales, Call Center, Customer Satisfaction, Time Management, Wireless, Managed Services, Telecommunications, Cold Calling, Sales Operations, Customer Experience, Sales Process, Retail, Leadership, Customer Service, Account Management
Education
The Ohio State University 2005 — 2009
Education and Human Ecology, Consumer Affairs
stongsville high
Black Box Network Services May 2014 - Present
TelePacific Communications August 2012 - May 2014
XO Communications March 2010 - June 2012
One Communications March 2008 - March 2010
Skills
Co-location, Managed Services, Unified Communications, MPLS, Disaster Recovery, Business Continuity, Cloud Services, Hosted PBX, Offsite Backup, Data Center, PRI, SIP Trunking, VoIP, WAN, Networking, Dedicated Internet, Cloud Computing, Solution Selling, Metro Ethernet, Ethernet, IP, Salesforce.com
Education
Springfield College 2003 — 2007
Bachelor's, Business Management
Black Box Network Services September 2013 - Present
Geek Squad September 2010 - September 2013
Skills
Microsoft Office, Windows, RF Engineering, Pspice, Computer Hardware, Microsoft Excel, Microsoft Word, Research, Computer Hardware..., Computer Repair, LTE, WCDMA, EVDO, UMTS, GSM, CDMA, iBwave, TEMS Investigation, AWR Microwave Office, Customer Service, PowerPoint, Outlook, Computer Maintenance, Computer Assembly, Photoshop, Public Speaking, DAS, Fiber Optics, Cellular Communications
Education
The University of Texas at Dallas 2010 — 2013
Bachelor's Degree, Electrical Engineering
The University of Texas at Austin 2005 — 2009
Microbiology
Black Box Network Services October 2002 - Present
XOSPEC 1996 - 2002
COMPUADD June 1995 - 1997
Skills
Telecommunications, PMP, Program Management, Wireless, Project Management, Vendor Management, VoIP, PMO, Integration, Project Planning, IP, MS Project, Data Center, Cross-functional Team..., Managed Services, Network Design, Security, Unified Communications, Solution Selling
Education
Texas A&M University 1992 — 1995
Bachelor of Science (B.S.), Agricultural Economics
Texas A&M University 1992 — 1995
Bachelor of Science (B.S.)
Black Box Network Services March 2010 - March 2013
First Level Technology April 2008 - December 2009
First Level Technology April 2007 - April 2008
Express Personnel Services February 2006 - April 2007
Progressive Insurance March 2003 - February 2006
Broadwing Communications April 2001 - December 2002
Skills
Onboarding, Recruiting, HRIS, Human Resources, Talent Management, Interviews, Employee Benefits, Vendor Management, Payroll, Screening, New Hire Orientations, FMLA, Employment Law, Job Fairs, Temporary Placement, Screening Resumes
Education
Texas A&M University-Kingsville 1995 — 2000
BA
OneNet USA April 2012 - Present
Xantel May 2010 - January 2011
GUARDIAN RFID September 2009 - November 2009
Volkart May & Associates, Inc. April 2008 - November 2008
Black Box Network Services May 2007 - March 2008
Best Buy Gov/Ed July 2006 - May 2007
Wire the Market 2006 - 2007
SGI July 2006 - August 2006
PeopleNet Communications February 2002 - November 2005
Magnum Technologies November 2001 - August 2002
Skills
CRM software, Selling, Sales Operations, Sales, Business Development, Marketing, Management, Solution Selling, SaaS, Cold Calling, Sales Process, B2B, Enterprise Software, Sales Presentations, Team Management, CRM, Customer Retention, Managed Services, Email Marketing, Business Planning, Strategic Planning, Team Leadership, Account Management, New Business Development, Leadership, Salesforce.com, Direct Sales
Education
University of Northwestern- St. Paul (currently attending). 2013 — 2015
Masters, Organizational Leadership
The University of North Dakota 1972 — 1976
Bachelor of Science (B.S.), Business Administration and Management, General
ServiceMaster February 2008 - June 2009
Black Box Network Services June 2005 - June 2006
AT&T February 2001 - March 2003
MetLife January 1999 - January 2001
IBM August 1995 - January 1999
United States Air Force November 1985 - June 1991
Skills
Avaya Communication..., Avaya Site..., Avaya, G3R, S8700, CentreVu, CenterVu Supervisor, audix, Contact Centers, Call Centers, ACD, EAS, Vectoring, Troubleshooting, Verint, Dictaphone, Prolog, NICE Call Recording, Unity, Microsoft Word, Microsoft Excel, Visio, PowerPoint, Access, Microsoft Publisher, MS-DOS, Unix, Vantive, Outlook, Lotus Notes, Avaya Technologies, Telecommunications, Technical Support, Cisco Call Manager
Education
AT&T GBCS
PBX Administration
AT&T GBCS
PBX Administration
Lucent Technologies
PBX Administration
Tennessee Technology Center at Nashville
Computer Information Systems
University of Maryland
General Studies
Community College Air Force
Electronic Systems Technology
USAF
Secure Telecommunications Systems Maintenance
USAF
Telecommunications Systems Maintenance
Black Box Network Services November 2013 - Present
CBM of America May 2013 - November 2013
Connectivity Wireless May 2010 - May 2013
Nokia Siemens Networks November 2009 - May 2010
Motorola July 2007 - November 2009
Motorola - Networks 2007 - 2009
Genband 2007 - 2007
The University of Texas at Dallas 2000 - 2007
Skills
LTE, CDMA, Wireless, RF, UMTS, Cellular Communications, WiMAX, Telecommunications, 4G, 3G
Education
The University of Texas at Dallas 2002 — 2007
Bachelor of Science (BS), Electrical and Electronics Engineering
The University of Texas at Dallas 2002 — 2007
Bachelor of Science, Electrical Engineering
IBM February 2015 - Present
IBM May 2013 - January 2015
CA Technologies August 2010 - May 2013
Black Box Network Services 2008 - 2010
NuVox 2007 - 2008
Skills
Contract Negotiation, Direct Sales, Salesforce.com, SaaS, Lead Generation, Product Demonstration, Account Management, Business Planning, Customer Relations, Event Planning, Social Networking, New Business Development, Telecommunications, Vendor Management, Proposal Writing, Budgets, Project Management, Account Planning, Business Development, Customer Service, Sales Process, Cloud Computing, CRM, Solution Selling, Data Center, Business Process, Sales, Selling, Management, Leadership, Sales Operations, Team Building, Networking, Cold Calling, Security, Enterprise Software, Sales Management, Professional Services, Marketing, Sales Presentations, Project Planning, Channel Partners, Managed Services, Strategic Partnerships, Pre-sales, Marketing Strategy, Software Industry, Business Intelligence, Program Management
Education
The Ohio State University 2002 — 2006
B.A, Strategic Communications
SmartSource Technical Staffing April 2013 - Present
NETVIEW, INC. August 2011 - Present
Black Box Network Services January 2010 - February 2010
Red River Technology Group August 2007 - January 2010
Armstrong Forensic Laboratory, Inc. August 1993 - August 2001
Scarborough Renaissance Festival 1990 - 1993
US Army August 1984 - March 1989
Skills
VoIP, Switches, Cisco Technologies, Routers, Unified Communications, Troubleshooting, Cisco Call Manager, TCP/IP, Data Center, Telephony, System Deployment, Active Directory, Telecommunications, Integration, XP, Vendor Management, Program Management, System Administration, MS Project, Process Improvement, Project Management, Disaster Recovery, Team Leadership, Operating Systems, Servers, Security, Hardware, Windows Server, Networking, Wireless Networking, LAN-WAN, VPN, Network Administration, WAN, Network Security, Cabling, Network Design, Software Installation, Wireless, Cisco IOS, IP, DHCP, DNS, VMware, Microsoft Exchange, Laptops, Windows XP
Education
Tarrant County College 1991 — 1993
Pre-Law
The University of Texas at Arlington 1989 — 1991
Psychology
GTech IT & Business Solutions June 2007 - Present
NDC, Inc. 2015 - 2015
Black Box Network Services June 2014 - December 2014
Comdata November 2013 - June 2014
Asurion November 2011 - January 2013
Plant Diversity March 2011 - July 2011
Tennessee State University January 2003 - May 2007
Skills
Leadership, Project Management, Management, Social Media Marketing, Networking, Software Documentation, Training, Email Marketing, Strategic Planning, Scope Planning, Recruiting, Project Charter, MS Project, Outsourcing, Offshore Outsourcing, Outsourcing Management, SharePoint, Public Speaking, Application Lifecycle..., Active Directory, Interviews, Cold Calling, Access, Facebook, Online Advertising, E-commerce, Online Marketing, Social Media Measurement, Troubleshooting, Outlook, PowerPoint, Microsoft Excel, Marketing, Online Social Networking, Software Project..., Windows 7, Microsoft Office, Business Development, Marketing Strategy, Social Media, Social Networking, Student Recruiting, Social Media Monitoring, Help Desk Support, Wireless, AS400 system, Technical Support, Microsoft Project
Education
New Horizons 2013 — 2013
Project Management
Tennessee State University 2004 — 2007
Bachelors, African American Studies
Volunteer State Community College 1999 — 2001
Business Administration and Management, General
Father Ryan 1996 — 1999
Diploma, English & History
Black Box Network Services August 2014 - Present
LinkedIn March 2014 - June 2014
Fonality December 2012 - September 2013
Sigma Solutions, Inc. April 2011 - February 2012
Broadvox December 2009 - April 2011
Fortress Solutions October 2008 - June 2009
Fortress Solutions October 2008 - March 2009
Charter Communications September 2007 - June 2008
Skills
Data Center Operations, F5 BigIP, Cisco Nexus, Juniper Technologies, Fiber Optics, Structured Cabling, Cable Management, Salesforce.com, Telecommunications, Sales Operations, Sales, Networking, Sales Process, Management, New Business Development, Direct Sales, CRM, Marketing Strategy, Sales Management, VoIP, Goldmine, Marketing, Solution Selling, Account Management, Pricing, Data Center, Customer Oriented, Lead Generation, B2B, SaaS, Telephony, Troubleshooting, Cloud Computing, Unified Communications, Hardware, Servers, SIP
Education
University of North Texas 2004 — 2006
Business
Texas Tech University - Rawls College of Business 2000 — 2002
Business
DMI Technologies,Inc. December 2011 - Present
Black Box Network Services August 2009 - October 2009
KRK Technologies June 2006 - 2009
SynComm 2000 - 2001
Nextlink 1999 - 2001
Education
The University of Texas at Dallas 1993 — 1996
Psychology
Black Box Network Services 2011 - Present
Cisco 2010 - 2011
TANDBERG 2000 - 2010
Skills
Solution Selling, Business Development, Channel Partners, VoIP, Go-to-market Strategy, Unified Communications, Managed Services, Telepresence, Video Conferencing, SIP, IP, Tandberg, Cisco Technologies, MPLS, Professional Services, Telecommunications, Cloud Computing, SaaS, Direct Sales, Wireless
Education
Texas A&M at Commerce 1986 — 1988
Bachelor of Business Administration (BBA), Marketing
Stephen F. Austin State University
Marketing
BCM-SET, LLC dba SETEL UC December 2013 - Present
Goodwill Industries of Middle Tennessee, Inc. February 2013 - December 2013
Black Box Network Services March 1994 - November 2012
Converged Solutions Group January 2004 - December 2005
Expanets, Inc March 1994 - December 2004
Skills
Forecasting, Budgets, Financial Reporting, Process Improvement, Accounting, Financial Modeling, Management, Accounts Receivable, Start-ups, General Ledger, Mergers, Team Leadership, Analysis, Finance, Project Management, Customer Service, Account Management, Marketing Strategy, Strategic Planning, Telecommunications, Auditing, Mergers & Acquisitions, Strategic Financial..., Financial Analysis, Leadership, Sales, Project Planning, Strategy, Payroll, Pricing, Policy, Contract Negotiation, Business Process..., Team Building, Call Centers, Executive Management, Operations Management, Sarbanes-Oxley Act
Education
The University of Tennessee at Chattanooga 1989 — 1993
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Jack Ward Plumbing Company January 1998 - Present
Carousel Industries September 2010 - August 2013
TSSAA 2008 - 2012
Black Box Network Services August 2006 - August 2010
Gene Burton and Associates February 2002 - September 2006
Skills
VoIP, Unified Communications, Avaya, Contract Negotiations, Consultative Selling, Account Management, Managed Services, Project Management, Customer Satisfaction
Education
University of Tennessee-Knoxville 1996 — 1999
Business Administration
Trevecca Nazarene University 2003 — 2004
BA - Business, MHR
Cumberland University 1994 — 1996
Undergrad Work
Davidson Academy 1980 — 1994
College Prep
Avaya June 2015 - Present
Arrow S3 January 2011 - May 2015
Verizon Business May 2006 - January 2011
N'compass September 2005 - April 2006
Black Box Network Services January 2004 - September 2005
Williams Communications January 1994 - April 2000
Various Companies January 1980 - December 1993
Skills
Unified Communications, Avaya, Contact Centers, Pre-sales, Cloud Computing, Direct Sales, Unified Messaging, Sales Engineering, Telephony, VoIP, SIP, MPLS, Video, IP, SIP Trunking, Information Technology, ISDN, VMware, Managed Services, Telecommunications..., ACD, Strategic Planning, Cloud Applications, Virtualization, Software Solution..., Microsoft Technologies, Lync, IVR, LAN-WAN, CTI, Professional Services, WAN, Ethernet, Data Center, Telecommunications, Video Conferencing, Consulting, Technical Architecture, Business Strategy, Business Planning, Business Intelligence, Avaya Technologies, Wireless, Solution Selling, Call Centers, Channel Partners, Sales
Education
St. Cloud State University
Jenne August 2015 - Present
Briarcliffe College September 2002 - Present
Black Box Network Services May 1999 - January 2015
Black Box Network Services February 2010 - November 2012
Black Box Network Services April 2008 - October 2010
Black Box Network Services September 1999 - September 2008
Skills
VoIP, Telecommunications, Unified Communications, Telephony, Virtualization, Cisco Technologies, Call Centers, SIP, Networking, Wireless, IP, LAN-WAN, Managed Services, Troubleshooting, System Administration, Solution Selling, MPLS, Security, Professional Services, Switches, Cloud Computing, Data Center, Network Design, Wireless Networking, Network Architecture, WAN, Technical Support, Information Technology, SaaS, Hosted Voice
Education
State University of New York College at Brockport
Bachelor's Degree, Business Administration and Economics
State University of New York College at Old Westbury
Bachelor's Degree, Accounting
University of Phoenix
Master’s Degree, MIS
Ericsson March 2014 - Present
Alsbridge January 2014 - March 2014
Avion Systems July 2012 - December 2013
TWD & Associates, Inc. September 2011 - July 2012
SAIC January 2009 - September 2011
Black Box Network Services November 2007 - January 2009
Cadwalader, Wickersham, & Taft June 2006 - October 2007
NYC DoITT Insource March 2001 - June 2006
rhythms netconnections March 2000 - March 2001
Skills
Telecommunications, Project Management, Troubleshooting, Network Administration, Networking, IP, Active Directory, SharePoint, Security, IT Service Management, Project Planning, Access, Process Improvement, Customer Satisfaction, Team Leadership, Wireless, LTE, Program Management, Cross-functional Team..., Management, Requirements Analysis, Change Management, Vendor Management, Business Analysis, Analysis, Operations Management, Leadership, Training, Business Intelligence, Integration, PMP, Visio, Cloud Computing, Software Documentation, CRM, Software Project..., SDLC, IT Strategy, IT Management, Disaster Recovery, PMO, MS Project, Resource Management, ITIL, Testing, Project Portfolio..., System Deployment, Service Delivery, Business Process..., Quality Assurance
Education
State University of New York Empire State College 2004 — 2008
BA, Sociology
Strategic Employer Services, LLC September 2014 - Present
Superior Energy Services September 2012 - July 2014
Consultant Employee Benefits February 2007 - April 2014
Complete Production Services November 2008 - August 2012
Black Box Network Services April 2006 - February 2007
NextiraOne May 2001 - April 2006
Aptis Software/Billing Concepts 1999 - 2000
Billing Concepts 1997 - 2000
Skills
Benefits Administration, 401k, Employee Relations, Mergers & Acquisitions, Employee Benefits, Leadership, Deferred Compensation, HRIS, Human Resources, HR Policies, Payroll, Employee Engagement, Performance Management, Recruiting, Change Management
Education
The University of Texas at San Antonio 1994 — 1997
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Frontier Communications January 2011 - Present
Relational Technology Solutions March 2010 - December 2010
Black Box Network Services February 2006 - February 2010
AT&T 2004 - 2006
AT&T (SBC Communications) 2004 - 2006
Sprint 1995 - 2004
Skills
Telecommunications, VoIP, Unified Communications, Direct Sales, Solution Selling, Managed Services, Call Center, VMware, Telephony, Channel, Data Center, Wireless, Contact Centers, Networking, Avaya, MPLS, Professional Services, SIP, SIP Trunking, Call Centers, Vendor Management, Disaster Recovery, Sales Process, WAN, Integration, Co-location, SaaS, Cisco Technologies, T1, Cloud Computing, IP, Ethernet, IVR, Channel Partners, Broadband, Salesforce.com, Sales Engineering, Video Conferencing, Enterprise Software, ACD, LAN-WAN, IP PBX, PRI, Metro Ethernet, CTI, Unified Messaging, Long Distance, Network Design, TDM, DSL
Education
The Ohio State University 1980 — 1985
Bachelor of Science (B.Sc.), Marketing and Logistics
Gahanna Lincoln
Gahanna Lincoln
Black Box Network Services June 1999 - Present
BAY LABS January 1983 - May 1986
Education
The Ohio State University 1966 — 1968
Black Box Network Services Vice PresidentAdvanced Communication ServicesFebruary 1994 - March 2001
Education
Towson University 1981 — 1985
Communications
Microsoft October 2013 - Present
UNIVERSIDAD DEL TURABO August 2005 - January 2015
Cooperativa de Seguros Multiples de Puerto Rico November 2010 - October 2013
MUNICIPIO AUTÓNOMO DE CAGUAS May 2007 - October 2010
Universidad del Turabo January 2005 - May 2007
Universidad del Turabo February 2003 - December 2004
MANUFACTURING TECHNOLOGY SERVICES April 2002 - December 2002
Black Box Network Services 2000 - 2001
Skills
Windows, Servers, Virtualization, Wireless, Active Directory, Firewalls, Documentation, Windows Server, Security, Workstations, Antivirus, WSUS, System Administration, Windows Server 2008, ITIL, VMware, Network Administration, Network Security, A+ Certified, vSphere, Hyper-V, Windows 7, SCOM, Operating Systems, Troubleshooting, Computer Security, Patch Management, Group Policy, Server Administration, University Teaching, Microsoft Exchange, TCP/IP, Microsoft Certified..., Disaster Recovery, Networking, Information Security, VMware ESX, Technical Support, DNS, DHCP, WAN, Dell PowerEdge Servers, Network Design, IT Management, Microsoft Technologies, Information Security..., Computer Forensics, Blackberry Enterprise..., Cisco Technologies, Wireless Networking
Education
Universidad del Turabo 2002 — 2004
MBA, Information Systems
Universidad del Turabo 1995 — 1999
BBA, Computerized Information Systems
TEKsystems May 2015 - August 2015
Black Box Network Services January 2011 - May 2015
Harte-Hanks October 2009 - January 2011
Harte-Hanks November 2008 - October 2009
Dell, Inc October 2005 - October 2008
Skills
Troubleshooting, Technical Support, Microsoft Exchange, Active Directory, Servers, Hardware, Networking, Blackberry Enterprise..., Help Desk Support, Computer Hardware, CCNA, DNS, Windows Server, Powershell, Windows 7, XP, System Administration, Windows XP, Windows, Network Administration, Cisco Routers, Routers, Aruba Wireless, HP Procurve Networking, Cisco Wireless, Extreme Networks..., Cisco Catalyst Switches, IT Asset Management
Education
Texas A&M University 1999 — 2004
BA, International Studies, Sociology, History
Sophos February 2014 - Present
Ozaukee County Sheriff's Office Dept of Emergency Management October 2011 - Present
Ozaukee County Sheriff's Office Dept. of Emergency Managment March 2011 - Present
Village of Grafton Police Department March 2008 - Present
MACSource April 2011 - February 2014
Black Box Network Services 2008 - 2011
Skills
Security, Avaya, Account Management, Consultative Selling, Sales Management, Solution Selling, Disaster Recovery, VoIP, Contract Negotiations, New Business Development, Telecommunications, Call Center, Unified Communications, Cisco, Direct Sales, Customer Relations, Managed Services, Strategic Planning, Channel Management, Business Strategy, PBX, IP, Forecasting, Channel, Selling, SIP, Colocation, MPLS, Sales Process, Problem Solving, Troubleshooting, Planning, Salesforce.com, Customer Service, Cisco Technologies, Data Center, Networking, Wireless, Telephony, Channel Partners, Video Conferencing, Project Planning, Cloud Computing, Co-location, Professional Services, Contract Negotiation, Business Continuity, VMware, Management, Sales
Education
St. Norbert College 1992 — 1996
BBA, Business Administration
Pius XI High School
Black Box Network Services July 2014 - Present
Pacnet January 2014 - July 2014
Centurylink January 2012 - January 2014
Global Crossing February 2008 - January 2012
NYSE 2005 - 2007
MCI 1989 - 2005
Western Union 1984 - 1988
ITT 1982 - 1984
Skills
SDH, Mobile Technology, Telephony, Mobile Devices, Management, Channel Partners, Channel, Professional Services, Internet Services, Pre-sales, Product Management, Networking, Sales Process, Telecommunications, Business Development, Go-to-market Strategy, Enterprise Software, Salesforce.com, Start-ups, CRM, Product Marketing, Competitive Analysis, Managed Services, Solution Selling, VoIP, Unified Communications, Strategic Partnerships, Cloud Computing
Education
State University of New York College at Brockport
Bachelor's degree, Marketing
State University of New York at Delhi
State University of New York at Delhi
Avaya April 2015 - Present
Black Box Network Services July 2014 - April 2015
NCR Corporation October 2012 - March 2013
Cisco Systems July 2010 - October 2012
QuantumDigital, Inc. June 2009 - April 2010
Siemens Enterprise Communications September 1994 - May 2009
Siemens Enterprise Communications September 1994 - December 2005
Xerox Business Services 1989 - August 1994
Skills
Sales Management, Sales Operations, SaaS, Sales, Business Development, Strategic Planning, Recruiting, Key Account Management, IT Outsourcing, Project Planning, Proposal Writing, Technical Training, Long-term Customer..., Channel Program..., Strategic Negotiations, Tactical Sales Planning, Report Writing, Fundraisers, Enterprise Software, Problem Solving, Achiever Winner FY'11, Go-to-market Strategy, Managed Services, Direct Sales, Networking, Partnerships, Unified Communications, Project Management, Business Planning, Outsourcing, New Business Development, Direct Marketing, Solution Selling, Cloud Computing, Customer Service, Product Management, Wireless, CRM, Selling, Partner Management, Lead Generation, Call Centers, Salesforce.com, Account Management, Coaching, B2B, Start-ups
Education
The University of Texas at Austin
Master's Degree, Instructional Technology: Computer Applications
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Education
Consolidated Communications September 2015 - Present
UnitedHealth Group July 2013 - August 2015
UnitedHealth Group October 2012 - May 2013
Black Box Network Services March 2006 - May 2012
HickoryTech 1997 - 2006
Collins Communications 1993 - 1997
Skills
Telecommunications..., Project Management, Networking, SIP, Project Planning, Leadership, Customer Satisfaction, Process Improvement, Switches, Budgets, Business Development, Managed Services, CRM, Integration, Management, Vendor Management, Motorcycling, Cisco Technologies, Software Installation, Access, Data Center, System Deployment
Education
Spartan College of Aeronautics and Technology 1981 — 1982
Licentiate degree, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Lightpath September 2011 - Present
Black Box Network Services November 2001 - September 2011
Winthrop-University Hospital 2009 - 2011
Expanets 2001 - 2008
Skills
Program Management, Telecommunications, Visio, Vendor Management, Cloud Computing, Sales Engineering, Project Management, VoIP, Call Centers, Ethernet, Unified Communications, Networking, Telephony, Pre-sales, Data Center, SIP, IP, Wireless, MPLS, Managed Services
Education
Suffolk County Community College 1994 — 1996
Assoc, Libral Arts
RxDirect tech supportWalsh Healthcare Solutions1999 - 2004
Black Box Network Services 1997 - 1999
Education
Texas A&M University-Texarkana 1999 — 2008
ProTech Systems Group, Inc. July 2014 - Present
Black Box Network Services February 2014 - June 2014
Genesis Networks, Inc January 2008 - January 2014
AT&T January 2002 - December 2007
SBC Datacomm (Now AT&T) 1995 - 2007
Anixter 1995 - 1999
Skills
VoIP, Telecommunications, Unified Communications, Cisco Technologies, Wireless, Network Design, Managed Services, MPLS, Telephony, IP, Ethernet, Vendor Management, LAN-WAN, Cloud Computing, WAN, Solution Selling, Program Management, Frame Relay, Network Architecture, Cross-functional Team..., SIP, Switches, Data Center
Education
The University of Memphis 1991 — 1993
Arrow S3 April 2007 - Present
Black Box Network Services January 2001 - April 2007
Skills
Telecommunications, Avaya, Account Management, Sales, Unified Communications, Managed Services, VoIP, Solution Selling, Telephony, Direct Sales, Wireless, Call Centers, IP, SIP, Channel Partners, SaaS, MPLS, Cloud Computing, Professional Services, Salesforce.com
Education
Texas A&M University
Bachelor of Business Administration, Management
University of Houston 1975 — 1978
1975-78, transferred to A&M, Business Management
Black Box Network Services January 2015 - Present
Black Box Network Services 2006 - January 2015
Norstan Communications 2001 - 2006
Norstan Communications 1991 - 2001
Skills
IP, VoIP, Wireless, WAN, Call Center, Unified Communications, Telephony, SIP, CTI, Telecommunications, Switches, Operations Management, LAN/WAN, Ethernet, Integration, PBX, TCP/IP, Cisco, Avaya, Voice Mail, Unified Messaging, UC, ACD, Cabling, MPLS, IVR, Professional Services, ISDN, Contact Centers, Data Center, T1, Managed Services, SIP Trunking, LAN-WAN, Cisco Technologies, Call Centers, Video Conferencing, TDM, IP PBX, System Deployment, Solution Selling, Network Design, Co-location, Sales Engineering, Hosted Services, Cisco Call Manager
Education
The University of Akron 1978 — 1980
Wine & Spirit Education Trust
Adv Somm, Wine Education Degree
Osseo Area Schools, ISD 279 March 2010 - Present
Comm-Works September 2008 - August 2009
Comm-Works July 2007 - September 2008
Comm-Works November 2006 - July 2007
Comm-Works October 2005 - November 2006
Black Box Network Services October 2003 - October 2005
Time Warner Telecom June 2002 - October 2003
Wayport September 1999 - January 2001
MCI August 1997 - October 1999
Norstan Communications 1981 - 1997
Skills
Project Planning, Process Improvement, Team Building, Business Development, Project Management, Human Resources, Change Management, Business Process..., Troubleshooting, Telecommunications, Management, Sales, Leadership, Account Management, Sales Operations, Employee Relations, Customer Satisfaction
Education
University of Wisconsin-Eau Claire 1976 — 1979
Bachelors, Accounting
St. Cloud State University
Inland Communications, Inc. January 2000 - Present
Black Box Network Services July 1986 - May 2009
NextiraOne (Formerly Williams Communications Solutions ~ San Diego, CA and Austin, TX) 1996 - 2009
Skills
Cabling, Unified Communications, Avaya, SIP Trunking, SIP, Telecommunications, IVR, IP, Wireless, Call Center, Managed Services, Optical Fiber, LAN-WAN
Education
Bonita Vista High School 1979 — 1981
High School Diploma
California State Contractor's License
C-7
Southwestern College
Black Box Network Services 2000 - Present
The Delaney Companies 1987 - 2000
Skills
Cabling, VoIP, Telecommunications, Call Centers, Networking, Telephony, Unified Communications, Management, Troubleshooting, Network Security, Wireless, LAN-WAN, Data Center, Leadership, Sales, Solution Selling, Direct Sales, IP, Managed Services
Education
Temple University - Fox School of Business and Management 1991 — 1994
MBA, Business Management
Villanova University 1979 — 1983
BS, Business Administration
Black Box Network Services March 2009 - Present
Nortel October 1996 - March 2009
Nortel Networks 1988 - 1998
Skills
Unified Communications, Unified Messaging, SIP, VoIP, Leadership, TDM, IP, H.323, Telephony, Software Documentation, Ethernet, Avaya, Enterprise Software, Wireless, SIP Trunking, Managed Services, Network Engineering, Telecommunications, Sales, IVR, MPLS, LAN-WAN, ISDN
Education
Southern Illinois University, Carbondale 1983 — 1986
Electrical Engineer
VOSS April 2011 - Present
Black Box Network Services January 2010 - May 2011
Technisource March 2007 - July 2009
Countrywide March 2006 - March 2007
Verizon November 2004 - March 2006
Centex Home Equity Company January 2004 - October 2004
U.S. Mortgage, Inc. July 2002 - December 2003
WorldCom September 1995 - June 2002
Skills
VoIP, Telecommunications, Unified Communications, Cisco Technologies, Vendor Management, Integration, System Deployment, Telephony, Service Delivery, Program Management, Risk Management, Budget Monitoring, Project Planning, Project Management, MS Project, SharePoint, Microsoft Excel, Visio, Communication Skills, Time Management, Collaborative Problem..., Scope Management, Change Management, Process Management, Matrix Management, Virtual Teams, Cross-functional Team..., Documentations, Networking, System Administration, Switches, Testing, PMP, Process Improvement, Business Process, Management, Wireless, Databases, Network Design, SIP, Managed Services
Education
Texas Tech University 1991 — 1994
BA, Marketing & Management (dual degree)
DeVry Institute of Technology 1988 — 1990
AS, Electronics
Forsan High School
Forsan High School
Black Box Network Services February 2014 - Present
Ericsson May 2013 - January 2014
WorldLink, Inc. January 2013 - May 2013
DTEL Engineering & Consultants, LLC January 2009 - December 2012
Skills
RF Design, iBwave, IBS/DAS, RF Optimization, RNDCIQ, RFDS, 3G, RF, RF design, GSM, TEMS, WiMAX, Atoll, LTE, UMTS, Network Performance, MapInfo, HSDPA, CDMA, Testing
Education
The University of Texas at Arlington 2005 — 2008
Master of Science (MSc), Engineering
The University of Texas at Arlington 2005 — 2008
MS, Engineering, 3.75/4.00
Black Box Network Services April 2009 - Present
IBM April 2007 - February 2009
Cisco Systems August 1999 - August 2006
Bell Labs Lucent Technologies 1996 - 1999
MRK Technologies 1991 - 1996
ARC Associates 1982 - 1991
Skills
Unified Communications, Business Development, Data Center, Cisco Technologies, SaaS, IP, Program Management, Process Improvement, Solution Selling, Security, Network Security, Wireless, Sales Operations, Direct Sales, Vendor Management, VMware, Managed Services, Active Directory, Virtualization, VoIP, Disaster Recovery, Servers, Strategic Planning, Team Leadership, Sales, Enterprise Software, Telephony, Professional Services, Firewalls, Cloud Computing, Information Technology, Wireless Networking, WAN, CRM, Telecommunications, Salesforce.com, IT Management, MPLS, Account Management, Network Design, Networking, Storage, Troubleshooting, Integration
Education
The Ohio State University 1977 — 1981
B.A., English
SAIC February 2015 - Present
U.S. Navy Reserve June 1992 - Present
Black Box Network Services April 2013 - January 2015
Verizon January 2009 - April 2013
Sandia National Laboratories May 2002 - January 2009
Orion International Technologies November 1997 - May 2002
University of New Mexico May 1996 - October 1997
US Navy May 1988 - June 1992
US Navy June 1983 - August 1984
Skills
Data Center, GPON, Brocade, Intrusion Detection, System Administration, Linux, Solaris, Computer Security, Integration, Management, C/C++ STL, Java, Security Clearance, Top Secret, Microsoft Office, Navy, Surface Warfare, Military Experience, Operational Planning, Exercises, Troubleshooting, Military, Networking, Perl, Security, Systems Engineering, Unix
Education
The University of New Mexico - Robert O. Anderson School of Management 1996 — 2001
Master of Business Administration (MBA), Management Information Systems, General
The University of New Mexico 1992 — 1996
Computer Science
The University of New Mexico 1984 — 1988
Bachelor of Arts (BA), English Language and Literature, General
Black Box Network Services May 2011 - Present
Black Box Network Services LI Voice May 2011 - Present
Mitel May 2005 - May 2011
Skills
Unified Communications, SIP, Call Centers, VoIP, Managed Services, Sales Process, Telephony, Telecommunications, Cloud Computing, Hosted Services, Selling, Solution Selling, Virtualization, Wireless, IP, MPLS, Sales
Education
State University of New York at Stony Brook 1968 — 1972
Bachelor's Degree, Engineering Sciences
Black Box Network Services September 2008 - Present
Mutual Telecom Services (wholly owned subsidary of Black Box Network Services) August 2010 - April 2012
Avaya (formerly Nortel) February 2005 - September 2009
Skills
SIP, Telecommunications, Voice Mail, VoIP, IP, ISDN
Education
Texas A&M University
Telecommunication Engineering Technology
Black Box Network Services April 2003 - Present
PRTM Management Consultants October 2000 - September 2002
SpectraPoint July 1997 - October 2000
Texas Instruments July 1988 - July 1997
Skills
Telecommunications, Project Management, Mobile Devices, Cellular Communications, 4G, CDMA, Program Management, Management, VoIP, Wireless, LTE, Product Management, RF
Education
Southern Methodist University
BS, Engineering
Southern Methodist University - Cox School of Business
MBA
Black Box Network Services July 2007 - Present
Whole Person Associates August 2005 - June 2006
WebMD-The Medical Manager Div June 1999 - August 2005
Skills
User Experience, Program Management, Project Management, Telecommunications..., Team Building, Contract Negotiation, Troubleshooting, Customer Satisfaction, Mobile Devices, Software Analysis, Office 2010, Mac, Medical Office, EDI, Positive Can-do Attitude, Highly detail oriented, Humor, Open Minded, Flexible to Change, Making Coffee, Love to Cook, Common Sense, Multi Tasking, Make Things Happen, Comfortable working..., Drug Free Workplace, Client Focus, Hiking, Vegetarian Cooking, Love to Learn, Music Lover, Keeping Things Simple, Help Desk Support, Always Punctual, Team Leadership, Management
Education
Southwest Florida College
Associate's degree, Medical Insurance Coding Specialist/Coder
Black Box Network Services May 2014 - Present
Black Box Network Services August 2012 - May 2014
Black Box Network Services August 1999 - August 2012
Black Box Network Services September 1997 - August 1999
JDL Technologies December 1994 - September 1997
Skills
PeopleSoft, Microsoft Excel, Project Management, Microsoft Office, Telecommunications, Visio, Integration, Microsoft Word, Training, Management, Telephony, Microsoft Visio, Amdocs Clarify, End User Training, Application Testing, Internal Process..., Microsoft PowerPoint...
Education
St. Cloud State University 1989 — 1993
Bachelor of Science, Speech Communications, Management
Western States Fire Protection August 2012 - August 2013
Black Box Network Services August 2011 - June 2012
JENSA Electrical-Mechanical & Security Contractor October 2010 - June 2011
Education
The University of Texas at El Paso 1979 — 1983
Electrical, Electronics and Communications Engineering, 2.71
Burges High 1975 — 1979
Diploma, Electronics & General Studies, 3.5
New London Fire department 1991 - Present
Black Box Network Services July 2014 - Present
CS Technology April 2012 - July 2014
Tech USA December 2011 - April 2012
God's Country Outfitters March 2006 - November 2011
AFL Network Services 2003 - August 2010
Network Communications Technology 2000 - 2002
Compulink 1995 - 2000
Freightliner, LLC January 1996 - October 1998
United States Air Force 1989 - 1996
Skills
Mountain Biking, Rock Climbing, Hiking, Camping, Canoeing, Kayaking, Backpacking, Archery, Volleyball, Swimming, Cycling, MS Project, Visio, Excel, Word, PowerPoint, Internet Explorer, Fiber Optics, Cat6, Coax, Contract Pricing, Proposal Review, Building Alliances, Delivering Results, Technical Issues, Technical Support, Optical Fiber, Network Design, Cabling, Integration, Microsoft Word, Data Center, Telecommunications, VoIP, Security, Microsoft Excel, Business Alliances, Disaster Recovery, Proposal Writing, Cisco Technologies, IT Management, Telephony, IP, Switches
Education
Stanly Community College 2012 — 2013
Certified Nursing Assistant, healthcare
Stanly Community Collage 2008 — 2009
CCNA, Cisco
North Stanly High School 1986 — 1990
Caesars Entertainment Corporation September 2014 - Present
Caesars Entertainment Corporation October 2012 - September 2014
Caesars Entertainment Corporation 2011 - October 2012
Black Box Network Services July 2007 - July 2009
Nortel Government Solutions January 2005 - July 2007
Skills
Marketing, Marketing Strategy, Competitive Analysis, Analytics, Business Strategy, Strategic Planning, Market Research, Sales, Pricing
Education
UCLA Anderson School of Management 2009 — 2011
M.B.A., Strategy & Operations
Virginia Polytechnic Institute and State University 2001 — 2004
B.S., Marketing
MasTec Wireless Services 2011 - Present
MasTec Network Solutions January 2013 - January 2013
Black Box Network Services 2008 - 2009
Tek Systems 2007 - 2008
Nortel Networks 1981 - 1999
Skills
Telecommunications, Telephony, Call Centers, Ethernet, VoIP, Fiber Optics, ISDN, Call Center, IP, LAN-WAN, Management, Nortel Meridian, T1, Avaya, Cabling, Managed Services, Unified Communications, SIP, Vendor Management, Wireless
Education
Tennessee State University
Business
Pomeroy January 2012 - Present
DPS April 2010 - January 2012
Kforce Inc. February 2010 - April 2010
NeTeam September 2007 - January 2010
Network Data Systems February 2006 - August 2007
Black Box Network Services February 1996 - February 2006
Skills
Cisco Call Manager, VoIP, CCNA, QoS, Unity Connections, CCNP Voice, CCVP, Cisco Certified, Networking, Pre-sales, Unified Communications, Unity Connection
Education
The University of Akron 1985 — 1992
Bachelor of Science, Electronic Technology
Black Box Network Services August 2013 - Present
Black Box Network Services April 2013 - August 2013
Verizon Business September 2008 - April 2013
Verizon Business September 2008 - April 2013
The Kemtah Group, Inc. 2007 - 2008
The Kemtah Group, Inc. 2004 - 2007
Microsoft MCSE Instructor 2001 - 2002
Skills
VMware, Windows Server, Active Directory, Servers, Linux, Troubleshooting, Information Technology, Networking, Windows 7, System Administration, Computer Hardware, Windows, Information Security, Security Clearance, Cisco IOS, Control-M, Netcool, Intrusion Detection, Packet Capture, Routers, Firewalls, Network Design, Switches, Wireless Networking, DNS, Cisco Routers, Information Security..., DHCP, Security Policy, TCP/IP, Network Security, Business Analysis, Microsoft SQL Server, Vendor Management, Software Development, Splunk, Sourcefire, SharePoint, SharePoint Designer, Juniper, Help Desk Support, Technical Support, Red Hat Linux, Network Administration, Hardware, Microsoft Certified..., Brocade, Computer Security, Security+, Aruba Wireless
Education
ITT 2004 — 2007
BS, Information Systems Security
The University of New Mexico 1992 — 1995
Bachelor of Science (BS), General Studies
Los Alamos High School 1988 — 1992
Diploma, High School
Verizon Business May 2006 - Present
N'compass September 2005 - April 2006
Black Box Network Services 2004 - 2005
WilTel Communications 1994 - 2003
Centel 1988 - 1994
Nortel 1979 - 1987
Education
St. Cloud State University
Winstead PC July 2008 - Present
JJH Marketing Consulting August 2008 - April 2013
Turner Construction Company April 2004 - July 2008
Hellmuth Obata + Kassabaum August 2002 - April 2004
Frost Bites Italian Ice October 2001 - July 2002
Urbahn Architects July 2000 - October 2001
Black Box Network Services June 1999 - June 2000
Hidell Associates August 1998 - June 1999
Skills
Marketing Strategy, Marketing Communications, Creative Solutions, Event Management, Public Relations, Email Marketing, Social Media, Event Planning, Proposal Writing, Advertising, Internal Communications, Collateral Design, Creative Writing, Market Research, Marketing, Business Development, Collateral, Strategic Communications
Education
Texas Woman's University 1995 — 1998
BA, Government, Philosophy
Black Box Network Services February 1999 - Present
Skills
Telecommunications, Troubleshooting, Testing, Software Installation, Meridian, PBX, Voice Mail, Customer Service, Cisco, VoIP, Electronics, Modular Messaging, Switches, Vendor, Cabling, Routers, Wireless, Hardware, Databases, Telephony, T1, Installations, IP, Call Center, Avaya, LAN/WAN, Documentation, Problem Solving, Deployment, LAN-WAN, Network Administration, Unified Communications, Ethernet, SIP Trunking, SIP, TDM, Unified Messaging, Network Design, PRI, ACD, IP PBX, Cisco Technologies, Call Centers
Education
RETS Technical Institute 1991 — 1993
Southern University at New Orleans
Black Box Network Services August 2014 - Present
Black Box Network Services May 2010 - Present
Skills
Purchasing, VoIP, Customer Service, Project Planning, Marketing, Solution Selling, Management, Data Center, Direct Sales, Sales Management, Business Development, Sales Operations, Sales Process, Training, Analysis, Contract Negotiation, Project Management, Vendor Management
Education
The Ohio State University
Business Administration
Black Box Network Services
Skills
Product Management, LTE, Mobile Devices, UMTS, 4G, Project Management, Wireless, Microsoft Excel, Cellular Communications, Strategic Planning, Wireless Networking, Customer Service, Telecommunications, Leadership, IP, Microsoft Office, VoIP, RF, Sales, Program Management, New Business Development, CDMA, Fiber Optics, Optical Fiber, Microsoft Word, PowerPoint, Solution Selling, Sales Management, Management, Troubleshooting, GSM, Oversight, Network Design, Unified Communications, Budgets, English, Operations Management, Team Leadership
Education
Texas A&M University
RadiateTechnologies 2010 - Present
Black Box Network Services 2005 - 2006
Universal Solutions 2000 - 2005
TIC Enterprises 1995 - 2000
Puckett laboratories 1992 - 1994
Louisiana Lottery Corporation 1991 - 1992
ADVO Systems 1989 - 1991
Skills
Cloud Computing, Disaster Recovery, VoIP, Solution Selling, Account Management, Direct Sales, Channel, Telephony, SIP Trunking, Telecommunications, Avaya, Strategic Planning, Outsourcing, Business Development
Education
Spring Hill College 1984 — 1988
Bachelor of Arts (B.A.), marketing, communications
Mount Carmel Academy
Black Box Network Services Account ExecutiveBlack Box Network Services1995 - 2014
Skills
VoIP, Telecommunications
Education
Texas State University
Black Box Network Services January 1986 - Present
AGT (Telus) January 1974 - January 1986
Skills
VoIP, Customer Service, Structured Cabling, Troubleshooting, Siemens HiPath, Microsoft Excel, Apple
Education
Southern Alberta Institute of Technology / SAIT 1974 — 1978
Journeyman - Telecommunications Electrician, Telecommunications Technology/Technician
Lord Beaverbrook High School 1970 — 1973
Grade Twelve, Graduate
Black Box Network Services July 2012 - Present
Black Box Network Services April 2011 - July 2012
Wells Fargo Home Mortgage September 2010 - January 2011
Skills
PowerPoint, Call Centers, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Banking, Credit, Project Management, Call Center, Loans, Tax, Ceridian Payroll System, Vendor Management, PeopleSoft Financial
Education
University of St. Thomas 2014 — 2017
Master of Business Administration (M.B.A.)
St. Cloud State University
Bachelor’s Degree, Finance, General
Black Box Network Services June 2011 - Present
Skills
Salesforce.com, Marketing, Customer Service, CRM, Sales, Call Centers, Enterprise Software, Account Management, Solution Selling
Education
Temple University 1978 — 1983
BBA, Marketing
Black Box Network Services February 2010 - Present
Fiserv August 2004 - September 2008
AmSouth Bank December 1991 - August 2004
Skills
Telecommunications, Training, Data Center, Project Management, Telephony, VoIP, Program Management, Time Management, Interviews, Human Resources
Education
Tennessee Technology Center at Nashville 1988 — 1990
Health Solutions January 2013 - Present
Black Box Network Services May 2006 - June 2011
DoubleClick May 2000 - July 2001
Skills
Telecommunications, Wellness Coaching, Event Management, Project Management, IP, ACE Certified Personal..., Healthcare Management, Bartending, Project Delivery, Inventory Management, Operations Management, Logistics Management, NEC PBX SV8500..., Employee Training...
Education
State University of New York College at Cortland 1986 — 1992
Recreation, Health and Physical Education/Fitness
HJ Heinz August 2001 - Present
HJ Heinz Company 2001 - 2015
HJ Heinz Company 2001 - 2015
Black Box Network Services November 1999 - July 2001
Skills
Customer Service, Microsoft Excel, Sales, Retail, Forecasting, Supply Chain, Account Management, Food, Inventory Management, Logistics, Team Building, Customer Satisfaction, Supply Chain...
Education
Slippery Rock University of Pennsylvania
Black Box Network Services September 2006 - Present
Medical Device Testing and Tissue Growth Techologies September 2005 - August 2006
University of North Dakota School of Medicine August 2002 - May 2005
Marriott International 2004 - 2004
Education
The University of North Dakota 2001 — 2005
BA, Communications
Shawn and Shawn Moving, Inc September 2015 - Present
Bridgepoint Church October 2011 - September 2015
Black Box Network Services August 2005 - January 2011
Boyd Industries, Inc. January 2001 - June 2004
Air Technologies November 1997 - September 2000
Skills
Data Entry, MRP, 10 Key, Microsoft Excel, Microsoft Word, Office Equipment, Branch Administration, Customer Service, Customer Retention, Accounts Receivable, Accounts Payable, Sales Order Processing, Purchase Orders, Work Orders, General Office Skills, Multi Tasking, Administrative Work, Self-driven, Self-starter, Teachable, Flexibility, Dependable Team Player, Meet Deadlines, Proactive Thinking, Invoicing
Education
St. Petersburg College 1985 — 1985
Accounting and Business/Management
Manatee High School 1984 — 1985
Diploma, General Studies
Nordeast Companies / Minnetonka Tickets March 2011 - Present
FOX Sports September 2005 - March 2011
Black Box Network Services January 2000 - January 2002
American Greetings July 1999 - November 2000
Residence Inn July 1997 - June 2000
Progressive Technologies March 1999 - December 1999
GE Capital Fleet Services January 1989 - February 1999
Skills
Management, Project Management, Customer Service, Sales, Microsoft Office, Microsoft Word, Social Media, Marketing, Event Management, Microsoft Excel
Education
St. Cloud State University 1985 — 1988
Black Box Network Services March 2009 - Present
Skills
Management, Data Center, Integration, Telecommunications, Vendor Management, VoIP, Managed Services, Program Management, Telephony, Troubleshooting, Wireless
Education
The University of Texas at Austin
Bachelor of Arts (BA), Psychology
Black Box Network Services February 2009 - May 2013
Black Box Network Services January 2006 - February 2009
ACS Dataline, LP- acquired by Black Box October 2008 September 2004 - January 2006
Winternals Software LP September 2002 - September 2004
Hewlett Packard (Employee Purchase Program) September 2000 - September 2002
Sysco February 1999 - May 2000
Sysco October 1996 - February 1999
Education
The University of Texas at Austin 1991 — 1995
Bachelor of Business Administration (B.B.A.), Accounting
Howco Group July 2014 - Present
Black Box Network Services March 2012 - July 2014
Texas A&M University June 2010 - August 2010
Education
Texas A&M University 2006 — 2011
Bachelor of Science (BS), Technology Management
Texas A&M University 2006 — 2011
Bachelor of Science (BS), Human Resource Development
Texas A&M University 2006 — 2011
Minor, Business Administration
Black Box Network Services April 2013 - Present
Verizon, FNS March 1998 - April 2013
Education
St. John's College 1982 — 1986
BA Liberal Arts, Classics
Johns Hopkins University
History of Science
Triage Partners January 2014 - Present
Triage Partners January 2014 - Present
Black Box Network Services June 2008 - January 2011
UCI Communications January 2002 - February 2008
Verizon Select Services March 1999 - May 2002
Ark-La-Tex Communications July 1994 - September 1999
Skills
Fiber Optics, IP, Switches, SDH, Process Improvement, Ethernet, Management, Routers, DSL, Team Building, Project Planning, LAN-WAN, Customer Service
Education
Southwest Tennessee Community College 1974 — 1976
did not complete degree, Health and Physical Education/Fitness
Ridgeway High 1972 — 1974