Blue Cross & Blue Shield of Florida
Industry: Company
DescriptionCustomer service: 1 (800) 352-2583 Headquarters: Jacksonville, FL CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
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Blue Cross & Blue Shield of Florida Employees
Job Search March 2014 - Present
Blue Cross & Blue Shield of Florida April 2005 - Present
National Health Insurance Agencies, Inc. March 2005 - Present
MetLife June 2002 - April 2005
Tommy Hilfiger January 1998 - June 2002
Skills
Employee Benefits, Health Insurance, Insurance, Team Building, Coaching, Customer Service, Strategic Planning, Public Speaking, Sales Management, New Business Development, Marketing, Training, Management, Sales, Business Development, Medicare, Life Insurance, Leadership, Long-term Care, Human Resources, Healthcare, Change Management
Education
College of Lake County 1994 — 1996
AA, Business Administration
McHenry High East 1986 — 1990
Adventist Health System November 2013 - Present
Adventist Health System December 2012 - Present
Orlando Health August 2010 - August 2012
Blue Cross & Blue Shield of Florida May 2009 - August 2010
Winnie Palmer Hospital October 2008 - May 2010
Cox & Rouse, PA March 1996 - November 2002
Skills
Healthcare Risk/Case..., Legal & Healthcare..., Risk Assessent/Analysis, Quality Process..., Healthcare, Hospitals, Surgery, Leadership, Utilization Management, Insurance, Disease Management, Software Documentation, Quality Management, Team Building, Nursing, Customer Service, Medicare, Quality Assurance, Strategic Planning, HIPAA
Education
University of Central Florida 2007 — 2009
Bachelors, Nursing
Seminole Community College 2006 — 2008
Associates, Nursing
University of Southern Mississippi 1985 — 1988
Bachelors of Science, Legal Studies, General
DocuTech January 2013 - Present
JPMorgan Chase June 2011 - January 2013
Lender Processing Services, Inc. (LPS) March 2010 - June 2011
OptaComp May 2009 - September 2009
Kingsway America March 2008 - March 2009
JPMorgan Chase September 2007 - February 2008
Blue Cross & Blue Shield of Florida April 2007 - September 2007
ADT 2006 - 2007
Allstate 1999 - 2006
Skills
Business Analysis, Problem Solving, Process Improvement, MS Project, Software Project..., Project Planning, Project Coordination, Project Implementation, Visio, Process Management, Business Process, Requirements Analysis, Requirements Gathering, Business Requirements, Requirements..., Software Quality..., Software Training, Software Requirements, System Requirements, Microsoft Office, SDLC, Use Case Analysis, SOX, Documentation, Training Documentation, Software Documentation, Project Documentation, Training Delivery, Client Communication, Client Relationship..., Client Interfacing, Client Communications, Insurance, Mortgage Banking, Software Consulting, Root Cause Analysis, Health Insurance, Property & Casualty..., Website Management, Website Redesign, Website Testing, Process Flow, Customer Satisfaction, Customer Experience, Requirement..., Agile Project Management, PMO, SharePoint, Agile Methodologies
Education
University of North Florida
Florida State College at Jacksonville
Blue Cross & Blue Shield of Florida July 2003 - Present
NuView Realty, Inc. 2010 - 2013
Baywood Technologies January 2000 - July 2003
US Navy 1995 - 1998
Skills
Enterprise Content..., Software Design, XML, Document Management, Technical Architecture, OCR, ICR, C#, ASP.NET, SQL, .NET, Software Development, Visio, Databases, Web Development, Business Analysis, Process Improvement, Programming, User Interface Design, T-SQL, SharePoint, Input Accel, Kofax, Emdeon
Education
University of Phoenix 2001 — 2003
Bachelor's degree, Information Technology, Graduated with Honors
Florida Community College at Jacksonville 1999 — 2000
Associate of Science (A.S.), Computer Programming, Specific Applications
Digital Risk April 2014 - November 2014
PHH Mortgage April 2012 - November 2013
Ark of the Covenant Global October 2001 - April 2012
British Airways April 2007 - January 2010
Blue Cross & Blue Shield of Florida March 2004 - August 2006
Skills
Microsoft Office, Six Sigma, Yellow Belt, Insurance
Education
Remington College 2001 — 2003
business information systems
Johnson and Wales University 1998 — 2000
A.A, Culinary Arts
Andrew Jackson Sr. High 1994 — 1998
Diploma, General Studies
CNA Insurance October 2009 - Present
Blue Cross & Blue Shield of Florida March 2006 - June 2009
First Coast Service Options March 2002 - November 2006
Load King Manufacturing January 2003 - December 2004
Trumpf Inc. January 2000 - December 2003
Productivity Solutions Inc. January 1997 - December 2000
Education
Pittsburgh Technical Institute
AA, Specialized Electronics
Home OwnerMake-N-Take WinesOctober 2004 - June 2011
Irresistible Ink November 2003 - July 2004
SalesLink Corp June 1996 - February 2003
AT&T American Transtech 1983 - 1996
American Transtech 1983 - 1996
Blue Cross & Blue Shield of Florida 1981 - 1983
Skills
Team Building, Sales Management, Wine, Public Speaking, Budgets
Education
Webster University 1978 — 1979
MBA, Management & Human Relations
Morningside College 1964 — 1970
Morningside College 1964 — 1969
BS, Math
Morningside College 1964 — 1968
FirstCare Health Plans December 2013 - Present
Florida Blue May 1994 - December 2013
Blue Cross Blue Shield of Florida August 2010 - July 2012
Blue Cross & Blue Shield of Florida March 2006 - August 2010
Blue Cross Blue Shield March 2005 - March 2006
Blue Cross and Blue Shield June 2001 - March 2005
Skills
Healthcare, Managed Care, Medicare, Health Insurance, Strategic Planning, Healthcare Information..., Business Strategy, Marketing Strategy, distribution strat, Managing Distribution..., Consulting, EDI, Business Planning, IT Strategy, Program Management, Program Development, Strategic Partner..., Project Planning, Project Management, Change Management, Leading Change, Channel Relationship..., Vendor Management, Team Building, HIPAA, Leadership, Business Development, Management, Analysis, Strategy, Process Improvement, Cross-functional Team..., Sales
Education
Kellogg School of Management 2012 — 2012
University of Florida - Warrington College Of Business 1992 — 1994
MBA / MHS, Business Administration and Management, General
University of Florida 1990 — 1992
BS, Advertising
Insurance Care Direct / Health Option One June 2012 - Present
Insurance Care Direct June 2011 - Present
AIG American General April 2003 - Present
Insurance Care Direct May 2009 - June 2011
iCan Benefit Group January 2007 - February 2008
Blue Cross & Blue Shield of Florida August 2004 - May 2006
Hospitality Services of America International (H.S November 2001 - February 2003
Skills
National Sales Training, Field Marketing, Executive Sales..., Wrold Wide Who's Who..., Insurance, Health Insurance, Disability Insurance, Term Life Insurance, Fixed Annuities, Long-term Care, Life Insurance, Employee Benefits, Brokers, Medicare, Sales Management, Whole Life, Property & Casualty..., Sales, Commercial Insurance, Universal Life, Workers Compensation, Umbrella Insurance, Casualty, Professional Liability, Long Term Care Insurance, General Insurance, Critical Illness, 401k, Commercial Lines, Underwriting, Financial Planners, Health Savings Accounts, Retirement, Liability, IRAs, Customer Retention, Accident, Legal Liability, Retirement Planning, Insurance Brokerage, Agents, Homeowners, Marketing, Customer Service, Training, Team Building, New Business Development, Account Management, Small Business, Casualty Insurance
Education
Broward Community College and FAUState of Florida Life 2004 — 2013
Political Science
Broward Community College 2000 — 2004
Associate of Science (A.S.), Political Science, 3.53
Florida State Notary Public Commission Number DD192937
High School Diploma
Retired DirectorNassau Humane Society, Fernandina Beach FLDecember 2010 - June 2013
Blue Cross & Blue Shield of Florida May 2005 - November 2010
Joint Staff October 2003 - May 2005
Commander Submarine Squadron 16 August 2001 - September 2003
USSTRATCOM 1999 - 2001
Submarine Squadron 16 1997 - 1999
USS Rhode Island March 1995 - October 1997
Assistant Seccretary of the Navy May 1993 - October 1994
USS Hampton 1992 - 1993
Submarine Squadron 8 1989 - 1991
Skills
Security Clearance, Command, Program Management, DoD, Operational Planning, National Security, Military, Military Operations, Navy, Military Experience
Education
Marquette University
BSME
University of Oklahoma
MA
LRN February 2014 - Present
Contentra Technologies August 2010 - December 2013
Beyond Curious May 2013 - September 2013
Walt Disney Parks & Resorts Online (WDPRO) March 2007 - April 2013
Various August 2008 - February 2013
Blue Cross & Blue Shield of Florida December 2011 - March 2012
Teacher Created Materials May 2010 - May 2011
Huntington Library May 2009 - March 2010
Glencoe/McGraw-Hill April 2001 - March 2007
Save the Cat! Press January 2007 - February 2007
Skills
Creative Writer, Online Training, Educational Publishing, Curriculum Design, SEO copywriting, Copywriting, Copy Editing, Proofreading, Academic Publishing, Instructional Design, New Media, Storytelling, Editing, Editorial, Creative Writing, E-Learning, Film, Screenwriting, Television, Publishing, Digital Media, Books, Publications, Web Content, Blogging, Technical Writing, Content Development, Content Management, Creative Direction
Education
University of Southern California
BA/MA, English
Glendale College 2009 — 2010
Computer Graphics & Web Development
Boys & Girls Clubs of Broward County November 2013 - Present
PRSA Greater Fort Lauderdale Chapter January 2012 - December 2014
Boys & Girls Clubs of Broward County March 2012 - November 2013
North Florida Chapter - PRSA December 2008 - August 2011
The Bridge of Northeast Florida July 2008 - August 2011
The University of Georgia Press January 2007 - May 2008
Burger King Corporation May 2007 - August 2007
Wireless Internet Institute September 2006 - January 2007
Blue Cross & Blue Shield of Florida May 2006 - August 2006
St. John & Partners May 2005 - August 2005
Skills
Public Relations, Press Releases, Event Planning, Public Speaking, Media Relations, Nonprofits, Social Media, Marketing, Integrated Marketing, Internal Communications, Newsletters, Strategic Communications, Corporate Communications, Corporate Social..., Crisis Communications, Publicity
Education
The University of Georgia 2006 — 2008
M.A., Journalism and Mass Communication
University of Florida 2002 — 2006
B.S., Public Relations
BlueCross BlueShield of Florida 2004 - Present
Blue Cross & Blue Shield of Florida 2004 - Present
Skills
z/OS, Disaster Recovery, CICS, System Administration, MVS, TSO, Change Management, DB2, IMS DB/DC, Mainframe, Data Center, SDLC, Leadership, Enterprise Architecture, Business Continuity, Operating Systems, Vendor Management, Windows, Performance Tuning, Security, Business Analysis, Visio, Integration, IT Operations, Process Improvement, IT Management, SharePoint, Requirements Analysis, IT Strategy, Unix, Systems Analysis, Software Documentation, Information Technology, ITIL, Marketing Communications
Education
Indiana State University 1980 — 1985
Blue Cross & Blue Shield of Florida February 2011 - Present
American Hospice January 2010 - August 2010
Nelnet June 2007 - January 2010
Blue Cross & Blue Shield of Florida February 1998 - June 2007
AT&T Universal Card August 1990 - February 1998
Skills
Leadership, Performance Management
Education
Jacksonville University 1996 — 1999
MBA, Management & Marketing
United Airlines September 2014 - Present
United Airlines August 2012 - Present
Blue Cross / Blue Shield of Florida August 2005 - August 2012
Duos Technologies July 2004 - May 2005
IBM November 2001 - June 2004
U.S.Navy June 1994 - June 2001
Skills
Unix, Disaster Recovery, AIX, Linux, Servers, Perl, Operating Systems, Integration, Red Hat Linux, Automation, Troubleshooting, Shell Scripting, Software Documentation, System Administration, pSeries, Unix Shell Scripting, RHCE, Windows, Opalis, SDLC, IBM AIX, Python, Solaris
Education
University of Phoenix
B.S.I.T., CIS
The Regus Group March 2006 - November 2014
Hi-Line September 2004 - February 2006
Safety-Kleen May 2003 - August 2004
CSRG January 2000 - February 2002
Blue Cross & Blue Shield of Florida March 1992 - December 1999
Mercury Long Distance 1980 - 1984
Skills
Employee Relations, Talent Acquisition, Recruiting, Onboarding, Applicant Tracking..., Training, Human Resources, Employee Benefits, Contract Recruitment, Temporary Placement, Screening Resumes, Hiring, Sales Management, Management, Labor Relations, Employee Engagement, Sales, Performance Appraisal, Deferred Compensation, Cold Calling, Account Management, Budgets
Education
McNeese State University 1980 — 1984
MBA, Business Management
Harden March 2010 - Present
Jacksonville Dog Fanciers' Assoc., Inc. 2000 - Present
Majeki Kennel 2000 - Present
Harden & Associates April 1998 - April 2010
Foundation Health August 1997 - January 1998
Blue Cross & Blue Shield of Florida 1992 - August 1997
Blue Cross and Blue Shield of Florida 1989 - 1992
Blue Cross Blue Shield of Florida/Health Options 1988 - 1989
Skills
Account Management, Claims Resolution, Customer Oriented, Customer Satisfaction, Customer Service, Customer Retention, Dental Insurance, Employee Benefits, Employee Benefits Design, Employee Wellness, Enrollment Management, Health Insurance, Marketing, Microsoft Office, Open Enrollment, Vision Insurance, Voluntary Employee..., Well-organized, Insurance, Disability Insurance, Management, Long-term Care, Training, Claim, Life Insurance
Education
Martin Community College 1984 — 1986
AAS, Equine Technology
Florida Community College at Jacksonville
Associate's degree
Chico's FAS, Inc. January 2007 - Present
The Chamber of Southwest Florida 2003 - 2007
Blue Cross & Blue Shield of Florida 2001 - 2002
System Innovators Inc. August 1996 - November 2001
Skills
Recruiting, Vendor Management, Inventory Management, Leadership, Temporary Placement, Oracle, Retail, Training, E-commerce, Hiring, Microsoft SQL Server, Team Building, Employee Training, Applicant Tracking..., Onboarding
Education
Armstrong State University
Associate of Arts (AA), General Studies
Acosta Sales & Marketing December 2014 - Present
First Coast Service Options, Inc. October 2013 - January 2014
Adecco Group North America August 2008 - March 2013
Blue Cross & Blue Shield of Florida November 2000 - August 2008
Skills
PeopleSoft, HRIS, Benefits Administration, Microsoft Word, Training, Testing, Word, Excel, Outlook, ADP, UAT, LexisNexis, E-Verify, iPay, IssueTrak, Microsoft Excel
Education
Penn Foster Career School 2013 — 2014
Medical Billing and Coding, 96
New Utrecht High School, Brooklyn NY 1984 — 1988
Wright Global Graphics September 2015 - Present
Laboratory Corporation of America August 2009 - August 2015
Stonewall Custom Homes, Inc March 2006 - October 2008
Blue Cross & Blue Shield of Florida March 2004 - March 2006
Diagnostic Imaging - PSS World Medical - SourceOne Healthcare Technologies January 2001 - August 2003
Productivity Solutions, Inc August 1998 - December 2000
Michelin March 1997 - August 1997
Skills
Leadership, Business Analysis, Project Management, Continuous Improvement, Workforce Management, Inventory Management, Call Center Management, Call Center, Call Centers, Account Management, Strategic Planning, Operations Management, Cross-functional Team..., Process Improvement, Management, Vendor Management, Coaching, Performance Management, Business Process..., Data Analysis, Team Building, Analysis, Training, Quality Assurance, Budgets, Troubleshooting
Education
Clemson University 1996 — 1998
Masters, MBA
Auburn University, College of Business 1994 — 1996
BSBA, International Business
Blue Cross & Blue Shield of Florida April 1998 - Present
Chets Creek Church 1998 - 2013
Consortium Health Plans 2005 - May 2011
Blue Cross Blue Shield Association 1998 - May 2011
Prudential Insurance 1975 - 1998
Skills
Financial Analysis, Sales Management, Customer Relations, Claims Management, DIscount Analtsis, Health Insurance, Healthcare Self Insured..., Budget Management, Budget Analysis, Debt Management, Personal Finance, Customer Service, Employee Benefits, Healthcare, Health Policy, Managed Care, Medicaid, Executive Management, Strategic Planning, Insurance, Sales, Program Management, Analysis, Finance, Budgets, Process Improvement, Leadership, Data Analysis, Access, Long-term Care, Risk Management
Education
Valdosta State University 1971 — 1973
BBA, Management and Finance
Mercer University 1965 — 1969
BA, Math
Florida Blue January 2006 - Present
BLUE CROSS & BLUE SHIELD OF FLORIDA 1996 - December 2005
Carlos Abraira, MD March 1993 - August 1996
Skills
Healthcare, Medicare, CPT, Hospitals, Medicaid, Credentialing, PPO, Medical Billing, Physicians, HIPAA, Medical Coding, Managed Care, Health Insurance, Medical Terminology, Provider Relations, Healthcare Management, ICD-9, EMR, HMO, Healthcare Industry, Insurance, HCPCS, CMS, Financial Audits, External Audit, Nursing
Education
Miami Dade College 2007 — 2010
Registered Nursing/Registered Nurse
Miami Dade College 2005 — 2007
Certified Coder, Medical Insurance Coding Specialist/Coder
Miami Lakes Educational Center 2002 — 2004
Licensed Practical/Vocational Nurse Training
Blue Cross & Blue Shield of Florida November 1996 - Present
PCA Health Plans 1990 - 1996
Family Health Plan January 1986 - March 1990
Skills
Provider Relations, HMO, Managed Care, Network Development, PPO, Medicare, Healthcare, Medicaid, Healthcare Industry, Health Insurance, Healthcare Management, HIPAA, Credentialing, Healthcare Information..., Health Policy, Healthcare Consulting, Hospitals, Insurance, Revenue Cycle, Leadership, Process Improvement, Physicians, EHR, Practice Management, Medical Billing, Informatics, EMR, Physician Relations, Medical Coding, Health Information..., Medicare Part D, CPT, Pharmacy Benefit..., Quality Improvement
Education
St. Thomas University 1984 — 1985
BA, Marketing
Immaculata University 1981 — 1982
BS, Econmics
Cook Medical January 2011 - Present
Cook Medical January 2007 - December 2010
Blue Cross & Blue Shield of Florida January 1994 - December 1997
Skills
Medical Devices, Product Launch, Salesforce.com, Cross-functional Team..., Sales Operations, Market Development, Cardiology, Account Management, Urology, Sales, Sales Management, Sales Force Development, Sales Effectiveness
Education
North Carolina State University 1982 — 1987
Bachelor's degree, Business & Economics
Forsyth Country Day School
Blue Cross & Blue Shield of Florida January 1986 - Present
Skills
Team Building, Customer Service, Microsoft Office, Sales, Health Insurance
Education
Michigan State University 1972 — 1976
Master's degree, Elementary Education and Teaching