Blue Cross and Blue Shield of Alabama
Industry: Insurance company
DescriptionBlue Cross and Blue Shield of Alabama is a nonprofit health insurance company headquartered in Birmingham, Alabama. The company was founded in 1936, provides coverage to more than 3 million people and is a member of the Blue Cross and Blue Shield Association. Headquarters: Alabama, United States CEO: Tim Vines (1 Apr 2018–) Number of employees: 4,000 (2014) Founded: 1936 Subsidiaries: Prime Therapeutics, Type of business: Privately held company, Non-profit organisation
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Blue Cross and Blue Shield of Alabama Employees
Blue Cross and Blue Shield of Alabama February 2015 - Present
PT Solutions Physical Therapy April 2014 - February 2015
Dicks Sporting Goods July 2013 - March 2014
Dicks Sporting Goods February 2013 - July 2013
Dick’s Sporting Goods July 2012 - February 2013
Central Alabama Community College 2009 - 2012
Skills
Event Planning, Recruiting, Public Speaking, Microsoft Office, Management, Project Planning, Marketing, Leadership, Coaching, Time Management, Strategic Planning, PowerPoint, Sales, Team Building
Education
Auburn University 2010 — 2011
Master of Education (M.Ed.), Adult Education
Auburn University 2007 — 2009
Bachelor of Education (B.Ed.), Kinesiology and Exercise Science
Central Alabama Community College 2005 — 2007
Associate of Science (A.S.), Pre-Physical Therapy Studies
National Land Realty March 2015 - Present
Birmingham, AL January 2001 - April 2014
Blue Cross and Blue Shield of Alabama 2001 - 2014
US Navy October 1983 - October 1989
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, HTML, Security, Physical Security, Weapons, Customer Service, Security Operations
Education
American InterContinental University 2006 — 2007
Bachelor of Science (BS), Criminal Justice
University of Alabama at Birmingham
McGriff, Seibels & Williams July 2014 - Present
McGriff, Seibels & Williams April 2007 - July 2014
Blue Cross and Blue Shield of Alabama January 2005 - April 2007
Education
Auburn University 2000 — 2004
Bachelor of Science; Business Administration, Human Resource Management
Blue Cross and Blue Shield of Alabama July 2014 - Present
everis July 2013 - August 2014
Blue Cross Blue Shield of Alabama July 2012 - July 2013
Miles College November 2010 - July 2012
SunGard, Financial Services Division March 2008 - August 2010
Halcomb & Werthiem PC January 2007 - March 2008
Skills
SDLC, Project Management, Business Analysis, Consulting, Microsoft Office, Process Improvement, Program Management, Business Strategy, Requirements Analysis, SharePoint, Access
Education
University of Alabama at Birmingham 2006 — 2007
MBA, Business Administration and Management, General
Alabama State University 2001 — 2005
Bachelors of Science, Computer Information Systems
Blue Cross and Blue Shield of Alabama June 2014 - Present
Blue Cross Blue Shield of Alabama June 2012 - June 2014
Blue Cross Blue Shield of Alabama June 2011 - June 2012
Blue Cross and Blue Shield of Alabama June 2008 - June 2011
Skills
DB2, SQL, SDLC, Software Documentation, Databases, Java, Data Analysis, Requirements Gathering, Software Project..., Testing, Database Administration, Agile Methodologies, HTML, Troubleshooting, Leadership, Microsoft Office, Project Management
Education
Alabama Agricultural and Mechanical University
Bachelor of Science (B.S.), Computer Science
Florida Institute of Technology
Master of Science (MS), Management Information Systems, General
Alabama Pain Physicians January 2015 - Present
Blue Cross and Blue Shield of Alabama May 2014 - December 2014
The University of Alabama at Birmingham October 2011 - February 2014
Skills
Healthcare Management, Healthcare, Medical Terminology, Health Education, Hospitals, Healthcare Information..., Program Evaluation, HIPAA, Data Entry, Health Insurance, Policy, Quality Improvement, Administrative..., Health Policy, Critical Thinking
Education
University of Alabama at Birmingham 2009 — 2014
Bachelor's Degree, Health/Health Care Administration/Management
Belhaven University
Master's degree, Health/Health Care Administration/Management
Blue Cross and Blue Shield of Alabama April 2015 - Present
Blue Cross Blue Shield of Alabama December 2008 - April 2015
ITAC Solutions July 2004 - December 2008
Redstone Arsenal Army Base 1996 - 1998
Skills
Applicant Tracking..., Employee Benefits, Customer Service, Sourcing, Interviews, Employee Relations, Staffing Services, Onboarding, Human Resources, PeopleSoft
Education
Auburn University 1995 — 1999
Bachelor of Science, Apparel Merchandising, Design & Production Management
Decatur High School 1990 — 1995
High School Diploma
DST Health Solutions October 2014 - Present
VIVA Health 2006 - 2014
U.S. Department of Veterans Affairs June 2004 - March 2006
Emageon, Inc 2001 - 2004
Computer Sciences Corporation 1995 - 2001
Blue Cross and Blue Shield of Alabama 1988 - 1991
Skills
Health Insurance, Claims Management, Insurance, Process Improvement, Claim, Underwriting, Microsoft Excel, Standards Development, Healthcare Information..., Skilled in Excel, Word,..., Customer Service, Management, Project Management, Requirements Gathering
Education
University of Alabama at Birmingham 1992 — 1994
Master of Business Administration (MBA), Business Administration and Management, General
Auburn University 1983 — 1987
Bachelor of Science (BS), Industrial management
Blue Cross and Blue Shield of Alabama September 2015 - Present
Blue Cross Blue Shield of Alabama June 2013 - August 2015
eisys, inc October 2011 - May 2013
Blue Cross Blue Shield of Alabama November 2002 - April 2006
PwC September 1999 - November 2002
Skills
Financial Reporting, Internal Controls, Accounting, Cost Accounting, Process Improvement, Financial Analysis, Auditing, Budgets, Accounts Receivable, Cash Flow, General Ledger, Accounts Payable, Fixed Assets, Journal Entries, Accruals, CPA, Internal Audit, Financial Statements, Bank Reconciliation, Financial Audits, Management Accounting, Business Analysis, Insurance, Cash Flow Forecasting
Education
Auburn University, College of Business 1994 — 1999
Masters, Accountancy
Blue Cross and Blue Shield of Alabama January 2015 - Present
Regions Financial Corporation December 2013 - January 2015
AT&T Mobility August 2012 - November 2013
AT&T Mobility June 2011 - August 2012
VA Medical Center March 2008 - May 2011
VA Medical Center June 2007 - December 2007
Skills
Word, PowerPoint, Outlook, Excel, Data Entry, DHCP, Customer Service, Customer Satisfaction, Administration, Inventory Management, Microsoft Office, Documentation, Problem Solving, Customer Relations, Access, Public Speaking, Teamwork, Team Building, Healthcare, Database Administration, Writing, Retail, Administrative Support, Healthcare Management, Data Analysis, Training, Microsoft Excel, Microsoft Word
Education
Baker University 2013 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Alabama 2007 — 2011
Bachelor's Degree, Health Care Management
Wallace State Community College 2006 — 2007
Associate Degree, Science and pre-Nursing
Bellator Real Estate & Development, LLC May 2013 - Present
Viva Health August 2012 - October 2013
Human Resource Management Inc December 2012 - December 2012
Blue Cross and Blue Shield of Alabama January 2005 - November 2011
Blue Cross and Blue Shield June 2007 - August 2008
Skills
Applicant Tracking..., Onboarding, Employee Relations, Employee Benefits, Benefits Administration, Customer Service, Health Insurance, Sales, Behavioral Interviewing, Coaching, Personnel Management, HRIS, College Recruiting, Human Resources, Performance Management, Talent Acquisition, Team Building
Education
Auburn University 1997 — 2001
HDFS, Child Life Specialist
Blue Cross and Blue Shield of Alabama November 2013 - Present
Optimum Outcomes, Inc. (formerly RCS, formerly CSI) April 2008 - May 2013
National Billing Associates January 2007 - March 2008
National Billing Associates May 2005 - January 2007
Cerner Physicians Practice (formerly VitalWorks) 2003 - 2005
Bysis 2000 - 2003
Pelham High School 1999 - 2000
Homewood City Schools 1996 - 1999
Skills
Teaching, Training, Organizational..., Onboarding, Organizational Learning, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, SharePoint
Education
Auburn University 1992 — 1996
Bachelor of Science (BS), Secondary Education and Teaching
Blue Cross and Blue Shield of Alabama February 2014 - Present
Cahaba GBA November 2012 - February 2014
Cahaba GBA October 2011 - November 2012
Cahaba GBA July 2010 - October 2011
Auburn University August 2007 - May 2009
University of Alaska Anchorage November 2006 - November 2006
Skills
Requirements Gathering, Business Analysis, Visio, Process Improvement, HIPAA, Software Documentation, Data Analysis, Health Insurance, Healthcare Information..., Business Requirements, Requirements Analysis, Workflow/Process..., Project Coordination, SDLC, Microsoft Office, SharePoint, Microsoft Excel, Vendor Management, Customer Service
Education
Troy University 2014 — 2016
Master of Science (M.S.), Strategic Communication
Samford University 2012 — 2014
Master's degree, Business Administration and Management
Auburn University 2005 — 2009
Bachelor of Arts (B.A.), Communication
Blue Cross and Blue Shield of Alabama August 2012 - Present
DIRECTV March 2011 - March 2012
DIRECTV January 2010 - March 2011
Skills
Microsoft Office, Mac OS, Job Coaching, Quality Assurance, Taleo, NICE Call Recording, Customer Service, Human Resources, Team Leadership
Education
Florida Institute of Technology 2010 — 2012
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Alabama Agricultural and Mechanical University 2002 — 2008
Bachelor's degree, Business Administration, Management and Operations
Huntsville Hospital December 2014 - Present
Calhoun Community College October 2014 - Present
CarMax July 2012 - September 2014
Wells Fargo June 2013 - August 2014
Blue Cross and Blue Shield of Alabama June 2011 - July 2012
Skills
Office Administration, Customer Service, Customer Retention, Customer Loyalty..., Financial Services, Cash Handling Experience, Accounts Receivable, Clerical Skills, Technical Support, Health Insurance, Cross-functional Team..., Employee Training, Training, Call Centers, Supervisory Experience, Escalation Resolution, Customer Escalation..., PeopleSoft, Microsoft Excel, Outlook Express, PowerPoint, Experienced Trainer, Retail Banking, Coaching, Constructive Feedback, Medical Billing, Events Coordination, Non-profit Leadership, Case Managment, Benefits Analysis, Special Projects, Peer Mentoring, Donor Solicitation, Fundraising, Grant Preparation, Data Entry, Leadership, Management, Mentoring, Conflict Resolution, Communication, Critical Thinking, Community Outreach, Microsoft Word, Outlook, Time Management, Nonprofits
Education
Alabama Agricultural and Mechanical University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.5
Austin High School
High School Diploma
Blue Cross and Blue Shield of Alabama August 2013 - Present
Blue Cross and Blue Shield of Alabama August 2007 - August 2013
Blue Cross and Blue Shield of Alabama September 1999 - August 2007
Drummond Company, Inc. January 1996 - September 1999
Activation January 1995 - January 1996
Skills
Marketing, Planning and Execution, Data-driven Decision..., Data Analysis, Project Management, Enterprise Consulting, Analytics, Management, Strategy, Team Leadership, Testing, Insurance, Healthcare, Business Analysis, Leadership, Health Insurance, Strategic Planning, Process Improvement, Customer Service, Analysis
Education
University of Alabama 2015 — 2017
Master of Science in Human Environmental Sciences, Family Financial Planning and Counseling
Nova Southeastern University 1996 — 1998
Master of Business Administration (MBA), Business Administration and Management, General, 3.917 GPA
Birmingham-Southern College 1992 — 1995
Bachelor's degree, Business Administration and Management, General
Blue Cross and Blue Shield of Alabama March 2012 - Present
Blue Cross and Blue Shield of Alabama December 2010 - March 2012
Blue Cross and Blue Shield of Alabama March 2010 - December 2010
Blue Cross and Blue Shield of Alabama May 2008 - March 2010
Blue Cross and Blue Shield of Alabama September 2005 - May 2008
Skills
Health Insurance, Medicare, Insurance, Healthcare, Customer Service, Performance Management, Hospitals, Public Speaking, Event Planning, HIPAA, Claim, Data Entry, Data Analysis, Pharmacy, Process Improvement, Medicare Part D, Provider Relations
Education
University of Alabama at Birmingham 2007 — 2011
Bachelors, Health Care Managament
Athens State University 2000 — 2003
Education, Elementarty
Blue Cross and Blue Shield of Alabama October 2013 - Present
AT&T August 2012 - October 2013
Afni January 2009 - August 2012
Alabama State University August 2007 - December 2008
Alabama State University May 2006 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, Public Speaking, Editing, Java
Education
Alabama State University
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Blue Cross & Blue Shield of Alabama October 2010 - Present
Blue Cross And Blue Shield Of Alabama October 2010 - Present
Fossil at May 2008 - Present
DIRECTV December 2009 - October 2010
Fox 54 WZDX TV August 2008 - November 2008
103.1 WEUP Radio May 2008 - August 2008
Education
Alabama Agricultural and Mechanical University 2005 — 2009
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication, Graduate
Alabama Agricultural and Mechanical University 2005 — 2009
Bachelor of Arts, Telecommunications; Production
CTS, Inc. July 2015 - Present
Blue Cross and Blue Shield of Alabama August 2014 - June 2015
Children's of Alabama July 2013 - August 2014
MedAssets May 2011 - July 2013
MarketSource Inc. October 2007 - April 2011
Jewelry Television April 2006 - September 2007
TSYS November 2000 - April 2006
TSYS January 1999 - November 2000
Skills
Agile Methodologies, Software Quality..., Quality Assurance, Testing, SDLC, Microsoft SQL Server, SQL, Requirements Analysis, Scrum, Software Project..., Software Development, Visual Studio, Process Improvement, Team Leadership, Unix, Team Building, Project Management, HL7, Release Management, Siemens Soarian, Mainframe Testing, Web Services
Education
Auburn University 1994 — 1998
Bachelor's degree, Spanish/International Business
Blue Cross and Blue Shield of Alabama May 2008 - Present
RBC Bank formerly First American Bank September 2007 - April 2008
Colonial Bank July 2005 - August 2007
Hyundai Motor Manufacturing 2004 - 2005
Auburn University Montgomery 1997 - 2004
Skills
Recruiting, Personnel Management, Human Resources, Employee Relations, Talent Acquisition, Employee Benefits, Customer Service, Training, Policy, Payroll, PeopleSoft, Insurance, Team Building, Management, Change Management, Time Management, Process Improvement, Performance Management, College Recruiting, Onboarding, Hiring, Business Analysis, Interviews, Project Management, Employment Law, Leadership Development, Team Leadership, Applicant Tracking..., Leadership, HR Policies, Vendor Management
Education
Auburn University at Montgomery 2001 — 2004
BSBA, Human Resource Management
Blue Ocean Technologies June 2015 - Present
Focus IT a part of Onin Staffing November 2012 - June 2015
Fahrenheit IT July 2012 - November 2012
Protective Life April 2011 - April 2012
Blue Cross and Blue Shield of Alabama October 2006 - April 2011
Aura Financial April 2005 - September 2006
OTI Communications July 2002 - April 2005
Trader Publications September 1999 - June 2002
AmSouth Bank 1996 - 1999
Hare, Hair and White 1994 - 1996
Skills
Sales, Building Relationships, Sales Presentations, Customer Satisfaction, Cold Calling, Onboarding, Employee Benefits, Recruiting, Contract Recruitment, Human Resources, Organizational..., Talent Acquisition, Screening, Interviews, Advertising, Staffing Services, Networking, Technical Recruiting, Training, Conflict Resolution, Health Insurance, Leadership, Performance Management, Employee Relations, Resume Writing, Screening Resumes, Temporary Placement, Benefits Administration, Internet Recruiting, Benefits Negotiation, Sourcing, Consulting, Vendor Management, Talent Management, HR Policies, Hiring, Temporary Staffing, Personnel Management, Employee Engagement, Employee Training, Executive Search, Information Technology, Career Counseling, Permanent Placement, College Recruiting, Patient Counseling
Education
University of Alabama at Birmingham 1991 — 1995
Bachelor's degree, Psychology
Auburn University 1990 — 1991
Psychology
W.A. Berry 1986 — 1990
Advanced Academic
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross and Blue Shield of Alabama November 2013 - March 2014
Blue Cross and Blue Shield of Alabama March 2009 - October 2013
Wallace, Jordan, Ratliff & Brandt June 2000 - March 2009
Skills
Arbitration, Commercial Litigation, Product Liability, Litigation, Civil Litigation, Medical Malpractice, Insurance Law, Employment Law, Appeals, Legal Research, Trial Practice, Mediation, Wrongful Death, Personal Injury, Trials, Insurance, Health Law, Legal Writing, Torts, Class Actions, Toxic Tort, Claim, Litigation Management, Construction Law, Trade Secrets, Public Liability, Bad Faith, Employment..., Personal Injury..., Business Transactions, Bankruptcy, Alternative Dispute..., Depositions, Dispute Resolution, Corporate Law, Dispute, Environmental Law, Consumer Law, Courts, Legal Issues, Discrimination, Administrative Law, Hearings
Education
Samford University, Cumberland School of Law 1992 — 1995
Doctor of Law (JD), Law
Bentley University 1987 — 1991
Bachelor of Science (BS), Finance, General
Blue Cross and Blue Shield of Alabama November 2014 - Present
Blue Cross and Blue Shield of Alabama March 2011 - November 2014
Blue Cross and Blue Shield of Alabama May 2008 - March 2011
Blue Cross and Blue Shield of Alabama October 2007 - May 2008
PCH Hotels & Resorts February 2005 - October 2007
PCH Hotels & Resorts May 2001 - January 2005
Skills
Employee Relations, Recruiting, Employee Benefits, FMLA, Onboarding, Applicant Tracking..., Leadership Development, Leadership, Benefits Administration
Education
Auburn University 1997 — 2001
Bachelor of Science in Business Administration, Human Resources Management
Blue Cross and Blue Shield of Alabama 2013 - Present
Blue Cross and Blue Shield 2007 - 2012
Blue Cross and Blue Shield 2000 - 2007
Blue Cross and Blue Shield 1997 - 2000
Education
Auburn University, College of Business
MIS
E.A. Renfroe & Company, Inc. 2014 - Present
Southern Pharmaceutical Services September 2012 - January 2015
Gold's Gym March 2012 - October 2012
Jefferson County Department of Human Resources April 2010 - March 2012
Blue Cross and Blue Shield of Alabama September 2008 - April 2010
Skills
Human Resources, Microsoft Word, Customer Service, Time Management, Financial Reporting, Microsoft Excel, Team Building, Accounts Receivable, Social Networking, Sales
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Auburn University 2002 — 2006
Bachelor's Degree, Social Work
Oak Mountain High School 1999 — 2002
Advanced Diploma
St. Vincent’s Health System July 2011 - Present
Blue Cross and Blue Shield of Alabama September 2010 - July 2011
St Vincent's Health System August 2007 - September 2010
Education
Auburn University 2003 — 2006
Communication/Business, Major: Communication Minor: Business
Willis April 2008 - Present
Blue Cross and Blue Shield Association March 2010 - September 2010
Blue Cross and Blue Shield of Alabama December 1997 - March 2008
Skills
Health Insurance, Disease Management, Pharmacy, Insurance, Employee Benefits, Claim, Reinsurance, Health Savings Accounts, Managed Care, Underwriting, Health Care Reform, Utilization Management, Employee Wellness, Self-funded, Benefits Administration
Education
Auburn University 1995 — 1997
B.S., Business Economics
Sedgwick February 2013 - Present
Sedgwick November 2011 - Present
Cirque du Soleil February 2004 - April 2011
Cirque du Soleil 2003 - 2004
Terra West Property Management 2003 - 2004
YMCA of Southern Nevada 2003 - 2004
Hypnosis Clearing House 2002 - 2003
Kate Keating Associates 2000 - 2002
Blue Cross and Blue Shield of Alabama January 1999 - January 2000
Skills
Human Resources, Employee Benefits, Customer Service, New Hire Orientations, Community Outreach, Workers Compensation, Time Management, Office Management, Training, Interviews, Claims Management, Leadership, FMLA, Claim, Resume Writing, Management, Employee Engagement, Administration, Deferred Compensation, Formation, Marketing, Recruiting
Education
2006 2006 — 2006
Professional, Human Resources
Birmingham-Southern College 1994 — 1998
BS, Psychology and Sociology
CGI March 2015 - Present
Blue Cross and Blue Shield of Alabama August 2014 - March 2015
Apex Systems January 2014 - June 2014
CGI August 2011 - January 2014
MEDSEEK July 2007 - July 2011
Accenture November 2000 - July 2007
AmSouth Bank May 1995 - October 2000
Colonial Bank 1993 - 1995
Skills
Business Analysis, SDLC, PMP, Requirements Analysis, Software Project..., Program Management, Agile Methodologies, Requirements Gathering, PMO, Visio, MS Project, Project Management, Integration, Scrum, Databases, Business Process..., Business Intelligence, Software Development, Project Portfolio..., SharePoint, Business Process, Enterprise Architecture, Vendor Management, Media Production, Microsoft Project
Education
Auburn University 1988 — 1992
B.S. in Business Administration, Marketing
Sain Engineering Associates Inc. December 2014 - Present
Sain Engineering Associates June 2009 - Present
Doster Construction Company May 2008 - June 2009
Blue Cross and Blue Shield of Alabama 2007 - 2008
VIP Personnel, Inc. May 2004 - May 2007
Skills
Employee Relations, Applicant Tracking..., Recruiting, Human Resources, Interviews, Sourcing, Benefits Negotiation, Employee Benefits, Screening, New Hire Orientations, Hiring, Temporary Placement, Management, Job Descriptions, Cold Calling, Onboarding, Talent Acquisition, Time Management, Marketing, HRIS, College Recruiting, Deferred Compensation, Job Fairs
Education
Auburn University 1998 — 2003
Bachelor of Arts (B.A.), Psychology
Blue Cross and Blue Shield of Alabama August 2013 - Present
Alabama Department of Revenue July 2011 - August 2013
Skills
Accounting, Auditing, Internal Controls, Financial Reporting, Financial Analysis, GAAP, Cost Accounting
Education
University of Alabama at Birmingham 2012 — 2014
Master of Business Administration (M.B.A.), Business, Statistics, Accounting, Management, Marketing, Finance, and Economics
Auburn University 2007 — 2010
Bachelor of Science in Business Administration (B.S.B.A.), Accounting
The Worship Center Christian Church January 2007 - Present
Blue Cross and Blue Shield of Alabama June 1996 - June 2006
Skills
Event Planning, PowerPoint, Microsoft Office, Non-profits, Microsoft Word, Administrative..., Microsoft Excel, Outlook, Public Speaking, Office Management, Event Management, Customer Service, Editing, Fundraising, Research
Education
Kaplan University 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
Samford University 1987 — 1992
Bachelor of Science (B.S.), Biology, General
Berea College 1985 — 1987
Biology, Pre-medicine
Blue Cross and Blue Shield 2004 - Present
Blue Cross and Blue Shield of Alabama November 2002 - December 2004
University of Alabama Birmingham December 1999 - May 2001
Birmingham News & Post Herald 1988 - 1999
Compass Bank 1996 - 1998
ADM/HMR 1991 - 1996
WSFA TV-12 1987 - 1989
Alabama A&M University 1983 - 1985
Skills
Process Improvement, Project Management, JCL, Access, Business Analysis, Strategic Planning
Education
Alabama State University 1985 — 1988
Bachelor of Arts, Graphic Design
Alabama Agricultural and Mechanical University 1983 — 1984
Austin High School
Blue Cross and Blue Shield of Alabama December 2013 - Present
BrightStar Care May 2009 - Present
Drayer Physical Therapy Institute July 2012 - February 2013
Alacare Home Health Services March 2006 - July 2012
P.T. Solutions 2005 - 2006
WellStar Health System March 1996 - January 2001
RehabWorks June 1990 - February 1994
Lakeshore Rehabilitation Center March 1988 - April 1990
Houston Medical Center December 1986 - January 1988
Shepherd Center September 1984 - June 1986
Skills
Orthopedics, Home Care, Physical Therapy, Rehabilitation, Hospitals, Medicare, Elder Care, Pain Management, Physicians, Healthcare Management, Sports Medicine, Healthcare, Orthopedic, Physician Relations, Time Management, Treatment, Manual Therapy
Education
Georgia State University 1982 — 1984
BS PT, Physical Therapy
Auburn University 1979 — 1982
Speech Pathology
Blue Cross and Blue Shield of Alabama September 2014 - Present
Woodforest National Bank July 2013 - Present
Skills
Banking, Customer Service, Customer Satisfaction, Retail Banking, Sales, Customer Retention, Credit, Loans, Microsoft Office, Research, Public Speaking
Education
Alabama Agricultural and Mechanical University 2008 — 2014
Bachelor's degree, Accounting
RxBenefits, Inc. August 2015 - Present
Prime Therapeutics March 2013 - April 2015
Blue Cross and Blue of Alabama February 2006 - March 2013
Blue Cross and Blue Shield of Alabama October 2000 - February 2006
Skills
Social Media, Social Media Marketing, Underwriting, Project Portfolio..., Recruiting, Customer Service, Leadership, Process Improvement, Health Insurance, Management, Team Building, Strategic Planning, Training, Insurance, Employee Benefits, Account Management, Project Management, Microsoft Excel, Business Analysis, Claim, HIPAA, Customer Satisfaction, Healthcare, Visio, Medicare, Call Centers, Analysis, Access, PowerPoint, Program Management, Time Management, Vendor Management, Sales Management, Strategy, Software Documentation
Education
Ashford University 2011 — 2013
Master of Business Administration (MBA), Project Management
Alabama Agricultural and Mechanical University 1993 — 1997
Bachelor of Science (B.S.), Finance
AirWatch by VMware 2015 - Present
Blue Cross and Blue Shield of Alabama June 2014 - August 2014
Charming Charlie June 2012 - May 2014
American Cancer Society January 2012 - January 2014
Watts Data Systems August 2010 - May 2011
Skills
Leadership, Event Planning, Microsoft Office, Social Media Marketing, PowerPoint, SQL, Web Design, Social Media, Public Speaking, Microsoft Word, Blogging, SEO, Advertising, Newsletters, Marketing, Customer Service, Microsoft Excel, Fundraising, Java, Project Management, Time Management, Problem Solving
Education
Auburn University 2012 — 2015
Bachelors of Science, Business Administration; Information Systems Management, Alumni
Auburn University 2011 — 2015
Bachelor of Science (B.S.), Information Systems Management
Blue Cross and Blue Shield of Alabama January 2000 - Present
Blue Cross and Blue Shield of Alabama September 1997 - January 2000
Princeton Hospital - Baptist Medical Center May 1994 - September 1997
Skills
Marketing Strategy, Corporate Social..., Account Management, Business Analysis, Customer Service, Data Analysis, Microsoft Excel, Team Leadership, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Public Relations, Teamwork, Time Management
Education
Ashford University 2009 — 2011
Bachelor’s Degree, Public Relations, Advertising, and Applied Communication
Virginia College-Birmingham 1995 — 1997
Associate’s Degree, Business Administration and Management, General
Blue Cross and Blue Shield of Alabama July 2015 - Present
Mutual Savings Credit Union January 2013 - July 2015
Mutual Savings Credit Union January 2008 - January 2013
United Bank of Southwest Alabama & Northwest Florida January 2003 - January 2008
Campaign for Alabama State Treasurer March 2002 - December 2002
Skills
Social Media Marketing, Marketing, Email Marketing, Advertising, Marketing Management, Social Media, Social Networking, Press Releases, Crisis Communications, Copy Editing, Editing, Corporate Blogging, SEO, Newsletters, Website Management, QR, Incentive Programs, Corporate Communications, Community Involvement, Search Engine Ranking, Hootsuite, Google Analytics, WordPress, Management, Twitter, QR Codes, Facebook, Photoshop, Blogging, Leadership
Education
Huntingdon College 1999 — 2002
Bachelor's Degree, Communications Studies
Alabama Southern Community College 1997 — 1998
Associate's Degree, Business Administration
Employment Screening Services July 2015 - Present
Blue Cross and Blue Shield of Alabama September 2014 - July 2015
Blue Cross and Blue Shield of Alabama September 2012 - September 2014
Blue Cross and Blue Shield of Alabama August 1999 - August 2012
Blue Cross and Blue Shield of Alabama February 1991 - August 1999
Skills
Benefits Administration, PeopleSoft, Human Resources, Employee Benefits, Performance Management, Change Management, Talent Acquisition, Microsoft Office, Time Management, Management, Health Insurance, Onboarding, Payroll, PowerPoint, Policy, Employee Relations, Recruiting, Process Improvement, Leadership, Team Building, Strategic Planning, Interviews, FMLA, Insurance, Customer Service, Microsoft Excel, Hiring, Healthcare
Education
Auburn University 1986 — 1990
BS Accounting, Accounting and History
KPMG US June 2013 - Present
Blue Cross and Blue Shield of Alabama July 2007 - June 2013
Skills
Health Insurance, Data Analysis, Financial Risk, Insurance, Analysis, Actuarial Consulting, Enterprise Risk..., ORSA, Financial Modeling, Risk Management, Healthcare, Business Process..., Access, Leadership, Medicare, Process Improvement, Actuarial Science
Education
Birmingham-Southern College 2000 — 2004
Bachelor of Science (BS), Mathematics
St. Francis Hospital March 2015 - Present
West Central Georgia Hospital November 2014 - Present
Muscogee County School District August 2013 - October 2014
Blue Cross and Blue Shield of Alabama August 2012 - August 2013
hhgregg January 2008 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher
Education
Capella University 2013 — 2016
Master’s Degree, Mental Health Counseling/Counselor
Capella University 2012 — 2015
Post- Graduate Certificate- Contemporary Theories in Mental Health Services, Mental Health Services
Auburn University at Montgomery 2008 — 2011
Bachelor’s Degree, Psychology
The Gerding House January 2002 - Present
Blue Cross and Blue Shield of Alabama January 2000 - June 2002
Blue Cross and Blue Shield of Alabama January 1997 - January 2000
The Reynolds and Reynolds Company January 1996 - January 1997
Blue Cross and Blue Shield of Alabama February 1994 - October 1995
Skills
Healthcare, Public Speaking, Project Management, Healthcare Management, Sales, Customer Service
Education
Auburn University 1991 — 1993
BS, Marketing
Bluegreen Vacations July 2013 - April 2015
Orange Lake Resort March 2009 - July 2013
Wyndham Vacation Ownership February 2007 - October 2008
The Walt Disney Company December 1997 - February 2007
Convergys November 1995 - December 1997
Blue Cross and Blue Shield of Alabama 1988 - 1995
United States Postal Service 1983 - 1988
Skills
Leadership, Team Leadership, Management, Business Intelligence, Integration, Business Analysis, Project Management, Business Process..., Business Process, Process Improvement, SDLC, CRM, Change Management, Strategy, IT Strategy, Strategic Planning, Business Strategy, Vendor Management, Data Governance, E-commerce, Program Management
Education
Rollins College - Crummer Graduate School of Business 2002 — 2004
MBA, Business
Auburn University 1979 — 1982
Bachelor of Science (BS), Industrial Engineering
Blue Cross and Blue Shield of Alabama January 2013 - Present
Blue Cross and Blue Shield of Alabama October 2006 - December 2012
Blue Cross and Blue Shield of Alabama September 2004 - September 2006
Blue Cross and Blue Shield of Alabama September 2002 - August 2004
Blue Cross and Blue Shield of Alabama February 2000 - August 2002
Blue Cross and Blue Shield of Alabama July 1997 - January 2000
Blue Cross and Blue Shield of Alabama January 1997 - June 1997
Blue Cross and Blue Shield of Alabama October 1996 - December 1996
Skills
Management, Customer Service, Microsoft Office, Leadership, Recruiting, Training, Human Resources, Microsoft Excel, Strategic Planning, Project Management, PeopleSoft
Education
Auburn University 1992 — 1996
Bachelor's Degree, Bachelor of Science in Business Administration (Management)
El Camino Hospital/Magnet Accredited October 2013 - Present
St Vincent's East May 2006 - Present
Outpatient Services East September 2007 - Present
Santa Clara Valley Medical Center March 2013 - August 2013
Blue Cross and Blue Shield of Alabama June 2009 - July 2010
Independent Legal Nurse Consultant May 2000 - June 2003
Southern Care Hospice August 1999 - September 2002
St Vincent's Birmingham June 1996 - August 1998
Toco's June 1995 - June 1996
Brookwood Medical Center June 1989 - June 1995
Skills
Healthcare, Healthcare Management, RN Case Management, Managed Care, Utilization Management, Disease Management, Excellent..., Marketing, Clinical Research, Patient Advocacy, Patient Safety, Patient Education, Build Strong..., Microsoft Excel, Microsoft Word, Registered Nurse Intake..., Direct Patient Care, Skills Fair Instructor, Proficient in Epic,..., ACLS Certified, BLS Certified, NRP Certified, AWHONN Advanced Fetal..., Relief Charge Nurse
Education
Auburn University 1985 — 1989
Bachelor's of Science in Nursing
Blue Cross and Blue Shield of Alabama December 2014 - Present
LifeSpeak Inc. September 2013 - December 2014
Dynasplint Systems, Inc. 2011 - 2013
PT Solutions Physical Therapy June 2007 - December 2011
Skills
Healthcare, Physical Therapy, Medical Devices, Athletic Training, Sales Operations, Athletics, Sales, Orthopedic, Injury, Sports Medicine, Surgeons, Operating Room, Physicians, Spine, Rehabilitation, Hospitals, Orthopedics
Education
Auburn University 2005 — 2007
Master of Education (MEd), Health Promotion
Troy University 2001 — 2005
Bachelor's of Science, Athletic Training/Trainer
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama February 1999 - March 2014
Blue Cross and Blue Shield of Alabama April 1995 - February 1999
Blue Cross and Blue Shield of Alabama May 1993 - April 1995
Blue Cross and Blue Shield of Alabama June 1990 - May 1993
Blue Cross and Blue Shield of Alabama May 1987 - June 1990
Blue Cross and Blue Shield of Alabama May 1986 - May 1987
Skills
Training, Customer Service, Insurance, Process Improvement, Leadership, Team Building, Performance Management, Health Insurance, Call Centers, Coaching, Public Speaking, Vendor Management, Software Documentation, Program Management, Program Facilitation, Employee Benefits, Change Management, Team Leadership, SDLC, Management, Insurance Claims, Mentoring, Access, Business Analysis, Visio, Analysis, Leadership Development, System Administration, Claim, Customer Satisfaction, Data Analysis, Customer Retention, Outlook, Employee Training
Education
Alabama Agricultural and Mechanical University 1981 — 1985
Bachelor of Science, Marketing
University of Alabama at Birmingham 1983 — 1983
University of Montevallo 1981 — 1981
Business Administration and Management, General
Blue Cross and Blue Shield of Alabama December 2011 - Present
Blue Cross and Blue Shield of Alabama June 2007 - December 2011
Blue Cross and Blue Shield of Alabama July 2004 - June 2007
Blue Cross and Blue Shield of Alabama May 2001 - July 2004
Skills
Marketing Strategy, Analysis, Marketing
Education
Auburn University 1997 — 2001
2001, Management Information Systems
Blue Cross and Blue Shield of Alabama June 2009 - Present
Family Security Credit Union September 2007 - May 2009
The Something Blue Shoppe December 2005 - September 2007
Skills
Benefits Analysis, Incentive Planning, Scheduling, Training, Computer Operations, Business Relationship..., Problem Solving, Customer Service, Event Planning, Typing, Customer Advocacy, Change Leadership, Human Resouce Management, Mentoring, Multitasker, Fast Learner, Prompt, Professional..., Sales Management, Window Displays, Critical Thinking, Supervisory Experience, Writing Skills, Employee Recognition, Project Management, Courteous, Patience, Claims Management, Claim Analysis, Medical Billing, Medical Coding, Pharmaceuticals, Phone Etiquette, Mainframe, Microsoft Office, Office Administration, General Office Duties, Fashion Retail, Business Correspondence, Banking, Efficiency Improvement, Compliance, Report Writing, Health Insurance, Call Centers, Conflict Resolution, Employee Training, Claim, Onboarding, Performance Management
Education
Athens State University 2007 — 2009
B.S., Human Resource Management
Auburn University 2002 — 2005
Undergraduate Studies, Basics
HRM, Inc. November 2012 - Present
Blue Cross and Blue Shield of Alabama January 2006 - August 2011
United Way of Central Alabama August 2010 - November 2010
Luckie & Company March 2005 - January 2006
Venturi Staffing Partners May 2004 - March 2005
cj Advertising August 1999 - November 2002
Skills
Recruiting, Talent Acquisition, Applicant Tracking..., College Recruiting, Benefits Administration, Onboarding, Technical Recruiting, Employee Relations, Interviews, Performance Management, Talent Management, Human Resources, Personnel Management, HRIS, Temporary Placement
Education
Auburn University 1993 — 1997
BA, Mass Communications
Home Choice Windows and Doors November 2010 - Present
Elkay Manufacturing October 2013 - October 2014
Marvin Windows by Dale, Inc. – Birmingham, AL August 2007 - January 2010
Blue Cross and Blue Shield of Alabama May 1987 - August 2004
Skills
Sales, Contract Negotiation, Customer Service, Sales Management, New Business Development, Strategic Planning, Customer Satisfaction, Analysis, Sales Operations, Microsoft Office, Negotiation, Budgets, Team Building, Marketing Strategy, Account Management, Microsoft Word, Process Improvement, Marketing, Program Management, B2B, Direct Sales, Microsoft Excel, Project Management, Business Strategy, Product Development, Building Materials, Change Management, Purchasing, Manufacturing, Visual Arts, Logistics, Salesforce.com
Education
Pelham High School
High School Diploma
Auburn University
Art/Art Studies, General
Auburn University
University of Montevallo
Associated Pharmacies, Inc. January 2012 - Present
American Associated Pharmacies (AAP) September 2010 - January 2012
Blue Cross and Blue Shield of Alabama January 2009 - May 2010
Quintiles 2006 - 2008
Education
Auburn University 1996 — 2001
BS, Marketing
Moseley Technical Services, Inc. May 2011 - Present
Blue Cross and Blue Shield of Alabama 2007 - 2011
CIGNA 1998 - 2006
Life Care Centers of America 1995 - 1998
Skills
Applicant Tracking..., Employee Relations, Recruiting, Human Resources, PeopleSoft, Onboarding, Coaching, Talent Acquisition, Writing, Talent Management, Blogging, Performance Management, Sourcing, Journaling, College Recruiting, Leadership Development, HRIS, Change Management, Customer Service, Marketing, Editing, Call Centers, Interior Design, Resume Writing, Organizational..., Team Building, Training, Leadership, Employee Benefits, Deferred Compensation, Career Counseling, Benefits Administration, New Hire Orientations, Hiring, Personnel Management, Staffing Services, Internet Recruiting, Employee Training, Benefits Negotiation, Time Management, Workforce Planning, Screening, Taleo
Education
Baker University
Master's Degree, Liberal Arts
Baker University
Graduate Certificate, Online Teaching and Learning
University of Alabama
Bachelor's Degree, Communication
Cornell University
Certificate, Human Resources Staffing and Selection
Rigpa Solutions, Inc. November 2011 - Present
Cisco Systems October 2009 - October 2011
Cisco Systems, Inc. August 2006 - October 2009
Blue Cross and Blue Shield of Alabama 2005 - August 2006
EPL 2004 - 2005
Remtech, Inc. 2003 - 2004
Skills
Java, Perl, Agile Methodologies, Linux, REST, Distributed Systems, Open Source, Eclipse, Software Development, Cloud Computing, Java Enterprise Edition, Git, Unix, Web Services, Shell Scripting, SOAP, System Architecture, Software Engineering, Subversion, Tomcat
Education
Auburn University 1998 — 2002
Bachelor of Science (BS)
Blue Cross and Blue Shield of Alabama March 2011 - Present
Blue Cross and Blue Shield of Alabama November 2006 - March 2011
Blue Cross and Blue Shield of Alabama June 2002 - November 2006
Blue Cross and Blue Shield of Alabama March 2001 - June 2002
Blue Cross and Blue Shield of Alabama February 1999 - March 2001
SouthTrust Bank November 1997 - February 1999
Skills
Network Security, Network Design, Routing Protocols, QoS, DWDM, CWDM, Firewalls, Data Center, CCNP, VoIP, Network Virtualization, Security, Unified Communications, Load Balancing, High Availability, System Deployment, OpenFlow, Cisco IOS, Networking, CISSP, Disaster Recovery, VPN, VMware, Virtualization, Cisco Technologies, Routers, BGP, Routing, Switches, LAN-WAN, OSPF, Cisco Call Manager, EIGRP, F5 BigIP, Cisco Routers, Cisco Security, DNS, Juniper, CCNA, MPLS, Network Architecture, Juniper Technologies
Education
American InterContinental University 2004 — 2006
Bachelors, Information Technology
Blue Cross and Blue Shield of Alabama December 2013 - Present
Motion Industries June 2012 - December 2013
SunGard August 2007 - April 2012
Sungard November 2005 - August 2007
Accenture March 1998 - November 2003
Bellsouth September 1987 - August 1998
Skills
Software Design, Software Development, Software Installation, C++, Java, JavaScript, Web Applications, ANSI C, Jsp, Ext JS, IMS DB/DC, Risk Management, Apache, Tomcat, Weblogic, Web Development, Eclipse, Problem Solving, C, IBM 370 Assembler, Unix, Linux, Windows, JBoss Application Server, IIS 6
Education
Auburn University 1983 — 1987
Protective Life March 2013 - Present
Protective Life September 2003 - Present
Southern Progress October 2000 - July 2003
Blue Cross and Blue Shield of Alabama March 1999 - October 2000
IntelliMark, Birmingham, Alabama (formerly RHS) 1998 - 2000
Russell Corporation October 1997 - March 1999
BDM October 1994 - October 1997
Various 1993 - 1994
GTE Government Systems 1991 - 1993
Skills
JCL, CICS, DB2, MVS, z/OS, Programming, SQL, COBOL, Databases, Software Development, Software Project..., Mainframe, Integration
Education
Auburn University 1989 — 1993
Blue Cross and Blue Shield of Alabama January 1994 - Present
Blue Cross and Blue Shield of Alabama January 1994 - January 2009
Skills
EDI, SDLC, HIPAA, Business Analysis, Requirements Gathering, Quality Auditing, Software Quality..., Agile Methodologies, Medicare, Database Administration
Education
South University 2005 — 2007
Bachelor of Science (BS), Information Technology
Armstrong Atlantic State University
Blue Cross and Blue Shield of Alabama February 2007 - Present
Regions Financial Corporation February 2003 - March 2007
BancTec February 1998 - March 2004
Skills
IBM FileNet P8 5.0, IBM FileNet P8 5.2, IBM Content Collector..., Hitachi SAN, Document Management, Information Management, Microsoft SQL Server, Windows Server
Education
University of Alabama 1995 — 1997
Master's Degree
Auburn University 1991 — 1994
Blue Cross and Blue Shield of Alabama August 2011 - Present
BBVA Compass Bank April 2010 - Present
MEDSEEK August 2010 - July 2011
Aditya Birla Minacs February 2008 - January 2009
Xede Consulting Group November 2006 - June 2007
Kelly IT Resources May 2006 - August 2006
Compuware June 1992 - March 2006
Skills
Testing, SDLC, User Acceptance Testing, Test Planning, Quality Assurance, Quality Center, Software Quality..., Test Cases, System Testing, Manual Testing, Regression Testing, Integration, Test Automation, Business Analysis, SQL
Education
University of Detroit Mercy 2004 — 2009
Master, Computer Infomation System
Alabama State University 1973 — 1977
Computer Information System
Cahaba GBA May 2006 - Present
Cahaba GBA May 1987 - Present
Blue Cross and Blue Shield of Alabama 2001 - 2006
The University of Alabama at Birmingham 2000 - 2001
Skills
Health Insurance, HIPAA, Medicare, Healthcare, Process Improvement, Policy, Risk Management, Medicaid, Insurance, Employee Benefits, Managed Care, Claim, Internal Audit, Revenue Cycle, Healthcare Management, Software Documentation, Medical Billing, Healthcare Consulting
Education
Birmingham School of Law 1993 — 1996
J.D., Law
Alabama Agricultural and Mechanical University 1974 — 1978
B.S., Business Administration
Blue Cross and Blue Shield of Alabama 1986 - 2011
Education
Auburn University
Blue Cross and Blue Shield of Alabama October 1977 - March 2013
Skills
Project Management, Software Documentation, IT Management, Visio, Program Management, Editing, Team Leadership, Troubleshooting, HTML, Process Improvement, Technical Writing, Data Analysis, SQL, Microsoft Office, Windows, Leadership, Networking, Team Building, PowerPoint, Disaster Recovery, Training, Microsoft Word, Research, Social Networking, Teaching, Social Media, Proofreading, Time Management, Change Management, Customer Service
Education
American InterContinental University 2002 — 2004
Bachelor's, Information Technology
University of Alabama at Birmingham 1979 — 1982
physics
University of New Orleans 1975 — 1977
physics
Blue Cross and Blue Shield of Alabama April 2012 - Present
BlueCross and BlueShield of AL March 2005 - April 2012
Blue Cross and Blue Shield of Alabama September 2001 - March 2005
International Business Machines May 2001 - September 2001
United States Department of Defense June 2000 - August 2000
Skills
Business Analysis, SQL, Visio, Requirements Analysis, DB2, SDLC, Databases, Systems Analysis, PeopleSoft, PeopleTools, PeopleCode, ColdFusion, IT Solutions, Java, SharePoint, Business Intelligence, Integration, Process Improvement, Leadership, Strategic Planning
Education
Alabama State University 1996 — 2001
BS, Computer Science & Mathematics
Alabama State University 1996 — 2001
Bachelor of Science (BS), Computer Science
BCBSAL February 2012 - Present
Blue Cross and Blue Shield of Alabama 2012 - Present
BCBS of AL January 2005 - February 2012
Skills
Insurance, Sales, Health Insurance, Strategic Planning, Account Management, Employee Benefits, Healthcare, Customer Service, Team Building, Process Improvement, Leadership, Management, New Business Development, Sales Management, Training, Customer Satisfaction, Medicare, Claim, Sales Operations, Microsoft Office, Marketing, Recruiting
Education
Auburn University 1998 — 2001
Blue Cross and Blue Shield of Alabama August 2013 - Present
Blue Cross and Blue Shield of Alabama November 2009 - August 2013
Blue Cross and Blue Shield of Alabama February 2005 - November 2009
Blue Cross and Blue Shield of Alabama December 2002 - February 2005
Blue Cross and Blue Shield of Alabama September 1999 - December 2002
Blue Cross and Blue Shield of Alabama January 1999 - September 1999
Blockbuster September 1997 - December 1998
Skills
Leadership, Program Management, Healthcare, Process Improvement, Management, HIPAA, Strategic Planning, Healthcare Information..., Healthcare Management, Health Insurance, Business Analysis, Analytics, Hospitals, SharePoint, Managed Care, SDLC, Medicare, Time Management, Public Speaking, Healthcare Industry, Healthcare Analytics, Cross-functional Team..., Team Leadership, Thought Leadership, Data Visualization, Problem Solving, Analytic Problem Solving, Project Implementation
Education
University of Alabama at Birmingham 1997 — 1999
MSHA, Healthcare Administration
Auburn University 1994 — 1997
BS, Healthcare Administration
IBM March 2013 - Present
Blue Cross and Blue Shield of Alabama August 2006 - March 2013
UDA Technologies Inc August 2004 - August 2006
Skills
Enterprise Content..., Virtualization, SharePoint, Integration, WebSphere Application..., IIS, Business Analysis, Enterprise Architecture, Websphere, System Administration, IT Service Management, DB2, ITIL, Windows Server, Records Management, Cloud Computing, Solution Architecture, Citrix, Java, Scripting, Troubleshooting, Sales Presentations, Technical Project..., IT Task Delegation, E-Discovery, Systems Integration, Systems Migration, Systems Administration, Java software..., Performance Measurement, Systems Monitoring, ITIL Practices, Public Key..., WebSphere Application..., WebSphere Network..., IIS Administration, Powershell Scripting, Document Imaging, Document-Centric Process, Technical Presentations, System Monitoring, System Migration, Business Process Design, Powershell, Architectures, Architecture, Business Process..., Document Capture, Image Capture, Advanced Case Management
Education
Auburn University 2005 — 2006
MMIS, Masters in MIS
Auburn University 1999 — 2004
MIS, Management in Information Systems
Blue Cross and Blue Shield of Alabama July 2013 - Present
Blue Cross Blue Shield of Alabama December 2012 - July 2013
Blue Cross Blue Shield of Alabama September 2012 - December 2012
Blue Cross Blue Shield of Alabama September 2011 - September 2012
Blue Cross Blue Shield of Alabama September 2008 - September 2011
Blue Cross Blue Shield of Alabama February 2007 - September 2008
Skills
Process Improvement, Health Insurance, Underwriting, HIPAA, Microsoft Excel, Outlook, Lotus Notes, SharePoint, Project Management, Insurance, Business Analysis, Analysis, Training, Business Requirements, PowerPoint, Team Leadership, Requirements Gathering, Access, Team Building, Healthcare, Leadership, Agile Methodologies
Education
Huntingdon College 2010 — 2014
Bachelor of Business Management, Business Administration and Management, General
Auburn University 1999 — 2003
BS, Landscape Horticulture
Blue Cross and Blue Shield of Alabama December 2014 - Present
Sellers Richardson Holman & West October 2012 - December 2014
Frost Cummings Tidwell Group, LLC May 2008 - October 2012
Education
University of Alabama at Birmingham 2007 — 2008
MAcc, Accounting
Auburn University 2003 — 2007
Bachelors, Accounting
Virginia College February 2014 - Present
Cahaba Government Benefit Administrators, LLC August 2010 - Present
Cahaba Safeguard Administrators, LLC April 2003 - August 2010
Blue Cross and Blue Shield of Alabama June 2001 - April 2003
Blue Cross and Blue Shield of Alabama 1999 - 2001
Blue Cross and Blue Shield of Alabama 1994 - 1999
Skills
Government, Networking, Data Analysis, Process Improvement, HIPAA, Healthcare, Project Management, Change Management, Access, Analysis, Risk Management, Business Analysis, Training, Team Building, Strategy, Strategic Planning, Policy, Budgets, Management, Integration, Vendor Management, Requirements Analysis, Leadership, Project Planning, PMP, Healthcare Information..., PMO, Insurance, Medicare, Business Requirements, Performance Management, Operations Management, Cross-functional Team..., Databases, Crystal Reports, Visio, Program Management, SDLC, Software Documentation, Business Process..., Requirements Gathering, SharePoint, Troubleshooting, Testing, Certified Fraud Examiner, Customer Service, Microsoft Office, Health Insurance, Microsoft Excel, Business Intelligence
Education
Walden University 2010 — 2014
Doctor of Philosophy (PhD), Public Policy and Administration - concentration Criminal Justice and Health Policy, PhD Candidate
Samford University 1995 — 1997
MBA, Business
Birmingham-Southern College 1987 — 1990
BS, Computer Information Systems
Blue Cross and Blue Shield of Alabama July 2008 - June 2009
Blue Cross and Blue Shield of Alabama October 2006 - July 2008
Oakstone Medical Publishing July 2006 - October 2006
Mortgage Brokerage Group November 2005 - April 2006
HomeTown Mortgage Services May 2005 - October 2005
AmeriDream, Inc June 2004 - May 2005
BellSouth Telecommunications Company October 1997 - May 2002
American General Finance & First Finance Company November 1994 - October 1997
American General Finance & First Finance Company November 1994 - October 1997
Regions Mortgage October 1993 - October 1994
Education
Troy State University
Master, Business Administration
Troy State University
Master, Business Administration
Auburn University
Bachelor of Science, Marketing
Auburn University
Bachelor of Science, Marketing
Direct General Corporation March 2015 - Present
Rezult Group, Inc. September 2014 - March 2015
CSHM LLC December 2009 - April 2014
CSHM LLC March 2009 - November 2009
Blue Cross and Blue Shield of Alabama May 2005 - March 2009
KPMG LLP October 2004 - May 2005
KPMG LLP October 2002 - October 2004
Skills
Accounting, Internal Audit, Financial Analysis, Financial Accounting, Sarbanes-Oxley Act, Process Improvement, CPA, Internal Controls, Auditing, Budgets, External Audit, Financial Audits, Financial Reporting, Leadership, Management, SEC filings, Variance Analysis, Finance
Education
University of Georgia - Terry College of Business 2001 — 2002
Masters, Accountancy
Auburn University 1997 — 2001
BS, Accounting
high school
Blue Cross and Blue Shield of Alabama March 2013 - Present
Blue Cross and Blue Shield of Alabama January 2007 - March 2013
UAB Health System January 2005 - December 2006
EBSCO June 2000 - January 2005
Skills
Agile Web Development, Liferay, HTML, PowerPoint, Web Design, Marketing Communications, Photoshop, Microsoft Excel, Dreamweaver, Usability Testing, Microsoft Office, Adobe Creative Suite, Social Media, SharePoint, Customer Service, Microsoft Word
Education
Auburn University 1995 — 1999
Jounalism
Blue Cross and Blue Shield of Alabama October 2012 - Present
Jackson Nurse Professionals June 2007 - November 2011
Travel Nurse Solutions/Jackson Nurse Professionals June 2007 - November 2011
Time Warner Cable Inc March 2005 - May 2007
RWL Communications October 2004 - March 2005
State of Alabama January 2002 - September 2004
Knology Cable Inc June 2000 - November 2001
Alabama Shakespeare Festival January 1998 - January 2000
Education
Auburn University at Montgomery
Bachelor's, Mass Communications; Journalism
Triber Construction, LLC 2010 - 2010
Wells Fargo Home Mortgage 2010 - 2010
Tacoa Minerals, LLC 2009 - 2010
Drummond Company, Inc 2005 - 2008
SYSCO Food Services of Central Alabama January 2001 - January 2005
Southeastern Food Merchandisers 2000 - 2001
Blue Cross and Blue Shield of Alabama January 1990 - January 1997
Jamison, Money & Farmer, CPAs 1988 - 1990
McGriff, Dowdy & Associates, CPAs 1986 - 1988
Lehmann, Ullman & Barclay, CPAs 1983 - 1986
Education
Auburn University 1979 — 1983
BSBA, Accounting
Blue Cross and Blue Shield of Alabama January 1993 - Present
Jefferson Federal Savings and Loans 1981 - 1992
Skills
Health Insurance, Insurance, Healthcare, Team Building, HIPAA, Managed Care, Medicare, Employee Benefits, Process Improvement, Customer Service, Medicaid, Healthcare Industry, Provider Relations, Healthcare Management, Claim, Microsoft Word, EHR
Education
Auburn University 1979 — 1983
MS, Consumer Affairs
University of Montevallo 1975 — 1979
BS, Merchandising
Blue Cross and Blue Shield of Alabama August 2014 - Present
Alabama Security Regulatory Board 2009 - Present
Regions Bank September 2007 - August 2014
Homewood Police Department November 2003 - September 2007
Homewood Police Dept. November 2002 - October 2003
DEA Task Force Agent January 1992 - January 1994
Homewood Police Dept. January 1988 - January 1992
Jackson, AL Police Dept. August 1981 - April 1984
Skills
Fraud, Security, Vulnerability Assessment, Surveillance, Policy, Internal Investigations, Government, Public Safety, Team Building, Media Relations, Emergency Management, Physical Security, Criminal Investigations, Business Continuity, Teaching, Public Speaking, Budget, Interrogation, Project Management, Financial Crimes..., Legal Contract Review, Budgets, Customer Service, Evidence, Management, Nonprofits, Crime Prevention, Training, Process Improvement, Leadership Development, Access Control, Security Training, Criminal Law, Leadership, Asset Protection
Education
FBI National Academy, Session 224 2006 — 2006
Graduate Level Executive Leadership Training
Auburn University at Montgomery 1995 — 1997
M.A, Justice and Public Safety
Montgomery Police Academy 1984 — 1984
640 Hours Advanced Training
Southwest AL Police Academy 1982 — 1982
280 Hours Basice Police Training
Auburn University 1977 — 1981
Bachelor of Science (B.S.), Criminal Justice
Blue Cross and Blue Shield of Alabama January 2003 - Present
Senior Health Care Networks Representative January 2003 - Present
TXEN 1995 - 2003
Skills
HIPAA, SDLC, EHR, Visio, Healthcare Information..., Process Improvement, Healthcare, Health Insurance, Business Analysis, Software Documentation, EMR, Managed Care, HL7, Medicaid, Medicare, Requirements Analysis
Education
UAB 1992 — 1994
BS, Health Information/Medical Records Administration/Administrator
Auburn University 1985 — 1989
BS, Kinesiology and Exercise Science
Blue Cross and Blue Shield of Alabama
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Java, JavaScript, HTML, Struts, Web Applications, SQL DB2
Education
Auburn University
frog September 2014 - Present
Northwestern Medical Group October 2012 - June 2014
Emory Healthcare July 2012 - October 2012
Emory Healthcare June 2011 - July 2012
MD Anderson Cancer Center July 2010 - May 2011
UAB Hospital October 2009 - May 2010
Hospital for Special Surgery May 2009 - August 2009
CareFusion MedMined Services January 2009 - May 2009
Blue Cross and Blue Shield of Alabama May 2008 - August 2008
Skills
Healthcare Management, Hospitals, Healthcare, Physician Relations, Process Improvement, Data Analysis, Project Management, Microsoft Excel, Financial Analysis, Budget, Marketing, Performance Improvement, Budgets, Project Planning, Patient Safety, Revenue Cycle, Strategic Planning, Healthcare Information..., Management
Education
University of Alabama at Birmingham 2008 — 2011
M.S., Health Administration
Auburn University 2000 — 2004
B.S., Health Administration
Sycle.net July 2014 - Present
Sycle.net July 2014 - Present
Lifeguard Transportation, Inc. July 2013 - July 2014
State Farm July 2008 - July 2013
Shelby Denture Clinic March 2007 - July 2008
Blue Cross and Blue Shield of Alabama September 2003 - March 2007
Blue Cross and Blue Shield of Alabama June 2002 - September 2003
Blue Cross and Blue Shield of Alabama February 2000 - June 2002
Skills
Credentialing, EDI, Medical Coding, Medical Billing, Computer Software..., Insurance, Health Insurance, Property & Casualty..., General Insurance, Marketing, Liability, Claim, Life Insurance, Disability Insurance, Commercial Insurance, Casualty, Claims Management, Professional Liability, Umbrella Insurance, Commercial Lines, Software
Education
American InterContinental University 2001 — 2005
Bachelor's Degree, Business Administration and Management, General
Jefferson State Community College 2002 — 2003
Associate of Science (AS), Business Administration and Management, General
Blue Cross and Blue Shield of Alabama October 2013 - Present
HealthSpring March 2010 - October 2013
MailSouth, Inc. June 1999 - February 2010
Skills
Healthcare Information..., HIPAA, Data Analysis, SSIS, Visio, Data Warehousing, SSRS, Microsoft SQL Server, Access, T-SQL, Crystal Reports, SharePoint, ETL, Software Documentation, SQL
Education
Auburn University 1995 — 1999
Bachelor of Science (B.S.), Management Information Systems
Blue Cross and Blue Shield of Alabama October 2013 - Present
Blue Cross Blue Shield of Alabama March 2000 - October 2013
Blue Cross and Blue Shield of Alabama May 1995 - February 2000
Circle Insurance Agency June 1991 - May 1995
Skills
Insurance, Marketing Communications, Marketing, Account Management, Strategic Planning, Leadership, Advertising, Employee Benefits, Social Media Marketing, Team Building, Customer Service, Sales, Marketing Strategy, Sales Management, Small Business
Education
Auburn University 1972 — 1977
BS, Business Marketing
Carroll High School 1968 — 1972
High School degree
Blue Cross and Blue Shield of Alabama January 2014 - Present
Wells Fargo October 2013 - January 2014
Wells Fargo July 2012 - October 2013
BCMS Corporate 2012 - 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Teamwork, Research, Data Analysis, Customer Service, Financial Analysis, Access, Social Media, C++, Facebook, Statistics
Education
Auburn University 2007 — 2011
Bachelor of Science (B.S.), Economics
Blue Cross and Blue Shield of Alabama March 2015 - Present
Blue Cross and Blue Shield of Alabama March 2014 - March 2015
Verizon Wireless April 2009 - February 2010
Verizon Wireless February 2008 - March 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Experience, Troubleshooting, Telecommunications, Technical Support, Wireless, Cellular Communications, BMC Remedy, Blackberry, Software Installation, Networking, Telephony, Call Centers, Management, Servers, Team Building, Training, Microsoft Office, Leadership, PowerPoint, Microsoft Word, Event Planning, Strategic Planning
Education
Alabama Agricultural and Mechanical University 2003 — 2007
B.S, Business Management
Blue Cross and Blue Shield of Alabama February 2015 - Present
Cahaba Safeguard Administrators, LLC. June 2014 - February 2015
Cahaba Safeguard Administrators, LLC. February 2013 - June 2014
Blue Cross Blue Shield of Alabama October 2006 - February 2013
Blue Cross Blue Shield of Alabama May 2004 - October 2006
Skills
Process Improvement, Leadership, SharePoint, Team Building, Insurance, Access, Software Documentation, Customer Service, Tableau, Teaching, Training, Business Analysis, SAS Base, Crystal Reports, Toad, SQL, Trend Analysis, Statistical Data..., Goal Analysis, Balanced Scorecard, Subject Matter Experts, Microsoft Office, Mathematics Education, Academic Tutoring
Education
Alabama State University 1998 — 2001
Master of Science (M.S.), Mathematics
Tuskegee University 1992 — 1998
Bachelor of Arts (B.A.), Mathematics
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama March 2013 - March 2014
Trinity Medical Center December 2012 - March 2013
Trinity Medical Center July 2011 - December 2012
Brookwood Medical Center May 2009 - July 2011
Advanced Clinical Employment Staffing 2005 - 2009
Trinity Medical Center June 2004 - December 2007
Skills
Nursing, Hospitals, Performance Improvement, Healthcare, Robotic Surgery, Quality Management, Risk Management, Data Aggregation, Patient Safety, EMR, Physician Relations, Quality Improvement, EHR, Healthcare Information..., Healthcare Management, Surgery, Clinical Research, Medicare, HIPAA
Education
Jacksonville State University 2012 — 2013
BSN, Nursing Science
Jefferson State Community College 2001 — 2004
Associate of Science (A.S.), Registered Nurse
Auburn University 2000 — 2001
John Carroll Catholic High School 1997 — 2000
Blue Cross and Blue Shield of Alabama May 1994 - Present
Blue Cross and Blue Shield of Alabama April 1985 - May 1994
Blue Cross and Blue Shield of Alabama October 1982 - April 1985
Skills
Design and maintain..., Create ad-hoc reports..., Design and maintain...
Education
Birmingham-Southern College 1978 — 1982
Bachelor of Science (B.S.), Mathematics
Erickson Living February 2013 - Present
Cahaba GBA December 2009 - February 2013
Cahaba GBA May 2007 - December 2009
Blue Cross and Blue Shield of Alabama June 2006 - May 2007
Skills
Microsoft Office, Pegasystems PRPC, Provider Enrollment
Education
Troy University 2007 — 2008
Master of Science (MS), Human Resources Management/Personnel Administration, General
Alabama State University 2002 — 2006
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Department of Defense August 2010 - Present
Blue Cross and Blue Shield of Alabama August 2008 - August 2010
Education
University of Phoenix 2008 — 2011
Master of Business Administration (MBA), Information Systems
Alabama State University 2003 — 2007
Bachelor of Science (B.S.), Computer Information Systems
Blue Cross and Blue Shield of Alabama
Skills
Customer Service, Insurance, SDLC
Education
Ashford University
VIVA Health May 2014 - Present
h.h. gregg 2010 - 2014
Daxko 2010 - 2010
Protective Life 2009 - 2010
Blue Cross and Blue Shield of Alabama 2008 - 2008
Education
Auburn University, College of Business 2007 — 2008
Master of Business Administration (MBA), Management Concentration
Auburn University 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, Magna Cum Laude
Blue Cross and Blue Shield of Alabama July 2008 - Present
EY September 2006 - July 2008
Skills
Microsoft Excel, Microsoft Office, Customer Service, Process Improvement, Analysis, Strategic Planning, Business Analysis, Leadership, Outlook, Project Management
Education
Auburn University
Master's degree, Accounting
Blue Cross and Blue Shield of Alabama April 2011 - Present
US Postal Service Office of Inspector General June 2002 - April 2011
Skills
Customer Service, Microsoft Office, Insurance, Microsoft Excel, Project Management, Leadership, Strategic Planning, Process Improvement, Business Analysis, Team Building
Education
Auburn University at Montgomery 1982 — 1985
Bachelor's degree, Accounting
University of Alabama at Birmingham 1978 — 1979
Erwin High