Blue Cross and Blue Shield of FL
Industry: Company
DescriptionCustomer service: 1 (800) 352-2583 Headquarters: Jacksonville, FL CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
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Blue Cross and Blue Shield of FL Employees
NorthgateArinso August 2010 - Present
Convergys April 2006 - August 2010
Levigy, Inc September 2005 - April 2006
Blue Cross and Blue Shield of FL January 2002 - August 2005
Blue Cross Blue Shield of Florida February 1999 - August 2005
Blue Cross and Blue Shield of FL May 2000 - January 2002
Blue Cross and Blue Shield of FL February 1999 - May 2000
Target October 1997 - February 1999
Cabling Systems Supply June 1995 - October 1997
Cushing Specialty Company February 1992 - June 1995
Skills
Document Management, Business Process..., Business Process, SharePoint, Requirements Analysis, Visio, Vendor Management, Business Analysis, SDLC, Integration, Process Improvement, Microsoft SQL Server, SQL, Requirements Gathering, Crystal Reports, Enterprise Content..., ITIL, Business Intelligence, Software Documentation, Quality Assurance, Workflow Software, IVR, Fax Server, Scanners, Program Management, Outsourcing, Analysis, Disaster Recovery, Process Engineering, Business Requirements, ERP, Software Project..., IT Management, Systems Analysis, IT Service Management, Enterprise Architecture, Solution Architecture, IT Strategy, Resource Management, Service Delivery, Data Migration, PMO, Pre-sales, PMP, Testing
Education
University of Phoenix 2001 — 2004
BSIT, Information Technology
United States Army Retired April 2015 - Present
Computer Aid, Inc. June 2014 - April 2015
Citrix Systems, Inc June 2007 - May 2014
Blue Cross and Blue Shield of Fl January 2006 - May 2007
The Hershey Company August 2003 - January 2006
Department of Education December 2002 - June 2003
PA, Office of the Inspector General October 2002 - December 2002
Department of Revenue February 2001 - September 2002
Computer Aid, Inc November 2000 - February 2001
Sikorsky Aircraft Company June 2000 - November 2000
Skills
Project Planning, Problem Solving, Customer Satisfaction, Performance Management, Critical Analysis, SDLC, Software Development, Critical Thinking, Software Project..., Integration, Microsoft SQL Server, Business Process, Solution Architecture, Testing, Requirements Gathering, Management, Vendor Management, Databases, Quality Assurance, SharePoint, Enterprise Software, IT Strategy, ITIL v3 Foundations..., ITIL, CRM, ERP
Education
New York State University, Excelsior College 1994 — 1994
BS, Liberal Studies, 4.0
Colorado Technical University 1979 — 1980
AAS, Electronic Engineering Technology, 4.0
Bainbridge Guilford High School 1967 — 1972
NYS Regents Diploma
Blue Cross and Blue Shield of Florida March 2003 - Present
Blue Cross Blue Shield of Florida 2003 - Present
Blue Cross Blue Shield of Florida May 1998 - Present
BCBSFL 1998 - Present
Blue Cross and Blue Shield of FL 1998 - Present
BP America March 1991 - May 1998
Conley, Canitano, and Associates February 1991 - May 1998
CCAi 1991 - 1998
CCAi 1990 - 1998
Skills
ETL, Senior Ab Initio..., Data Warehousing, Data Modeling, DB2, SDLC, Data Integration, Business Intelligence, SQL, Data Quality, Data Architecture, Requirements Analysis, Dimensional Modeling, Databases, Business Analysis, Visio, Requirements Gathering, Enterprise Architecture, Systems Analysis
Education
University of North Florida 2003 — 2006
BS, Computer Information Science
Blue Cross and Blue Shield of Fl March 2000 - Present
Blue Cross and Blue Shield of Florida March 2000 - Present
Blue Cross and Blue Shield of Florida March 2000 - Present
Blue Cross and Blue Shield of Florida March 2000 - Present
Convergys 1998 - 2000
Skills
Applicant Tracking..., Sourcing, Coaching, Interviews, Onboarding, Human Resources, Recruiting, Talent Management, Talent Acquisition, Personnel Management, Leadership, PeopleSoft, Performance Management, College Recruiting, Workforce Planning, Management, Employee Relations, Employee Benefits, Time Management, Temporary Placement, Strategic Planning, Benefits Administration
Education
Florida State College at Jacksonville
General Studies
Northside Church of Christ April 2015 - Present
Embroidme Jacksonville June 2013 - Present
NORTHSIDE COMMUNITY INVOLVEMENT January 2008 - Present
Duval County Public Schools August 2010 - June 2013
Prime Technical Consulting June 2009 - June 2010
Blue Cross and Blue Shield of Fl January 2008 - December 2008
Blue Cross Blue Shield of Florida January 2005 - January 2008
Florida Department of Children and Families 2002 - 2008
Florida Department of Children and Families 2002 - 2008
Blue Cross Blue Shield of Florida January 1997 - January 2005
Skills
Non-profits, Health Insurance, Black Belt, Strategic Planning, Process Improvement, Change Management, Leadership Development, Program Management, Team Building, Leadership, Project Management, Coaching, PeopleSoft, Visio, Strategy, Workshop Facilitation, Management Consulting, SDLC, Business Process..., Employee Engagement, Staff Development, Vendor Management, Team Leadership, Organizational..., Public Speaking, Customer Service, Organizational..., Business Analysis, Operations Management, ERP, Negotiation, Six Sigma, Cross-functional Team..., Management, Analysis, Training, Project Planning, Healthcare, Access, Microsoft Office, Business Strategy, New Business Development, Human Resources, Team Management, Government, Business Planning, Marketing, Employee Relations, Instructional Design, Performance Management
Education
University of North Florida 2011 — 2015
Doctorate of Education (Ed.D.) in Educational Leadership, Organizational Leadership
Jacksonville University 1999 — 2001
Master of Business Administration, Financial and Operational Management
University of North Florida 1973 — 1975
Bachelor of Arts, Mathematics and Computer Science
Lake City Community College 1971 — 1973
AA, General
Julie Pogue Properties April 2013 - Present
Julie Pogue Properties February 2013 - Present
Multi Packaging Solutions September 2012 - February 2013
Insight Media (Now Time Warner Cable Media) December 2000 - July 2012
Kelly Services January 1999 - December 2000
Blue Cross and Blue Shield of FL September 1988 - January 1999
Skills
Workers Compensation, Employee Relations, Payroll, Deferred Compensation, Recruiting, Performance Management, Leave of Absence..., Employee Benefits
Education
University of Louisville
B.A.S
Urology of Virginia May 2013 - Present
AMSEC LLC March 2012 - May 2013
UrsaNav, Inc. April 2009 - March 2012
William E. Wood and Associates October 2004 - April 2009
Professional Hospitality Resources, Inc. April 2003 - October 2004
Blue Cross and Blue Shield of FL June 1993 - April 1994
Blue Cross and Blue Shield of FL June 1990 - September 1991
Interstate Hotels & Resorts 1982 - 1990
Skills
Legal Compliance, Strategic Planning, Employee Relations, Process Improvement, Workforce Planning, Start-ups, Policy/Procedure..., Program Development, Building Relationships, Performance Management, Benefits Administration, Policy, Project Management, HR Policies, Onboarding, Personnel Management, Human Resources, Team Building, Recruiting, Talent Acquisition, Talent Management, Sourcing, Employee Engagement, Executive Search, Labor Relations, HRIS, Employee Benefits, Compensation & Benefit, Employee Training, New Hire Orientations, Training, Payroll, Technical Recruiting, Leadership Development, Change Management, Organizational..., Executive Coaching, Applicant Tracking..., Leadership, Organizational..., Succession Planning, Deferred Compensation, Career Development, Hiring, HR Consulting, Employment Law, Temporary Placement, Interviews, Internet Recruiting, Coaching
Education
Roanoke College
BA, French
Mitchell Accounting and Management LLC. February 2008 - Present
Blue Cross and Blue Shield of FL. 1997 - 2011
Skills
Insurance, Property & Casualty..., Liability, Commercial Insurance, Casualty, Claims Management, Health Insurance, General Insurance, Claim, Underwriting, Brokers, Legal Liability, Life Insurance, Professional Liability, Reinsurance, Workers Compensation, Training, Casualty Insurance, Project Management, Process Improvement, Management, Sales, Customer Service, Leadership, Team Building, Strategic Planning, Program Management, Coaching, Public Speaking, Social Media
Education
Capella University 2013 — 2016
Doctor of Philosophy (PhD), Public Health, A
Ashford University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations, B
Ashford University 2008 — 2011
Bachelor of Arts (BA), Psychology, B
Florida Health Underwriters Association June 2011 - Present
Suncoast Healthcare Executives 2010 - Present
UnitedHealthcare Medicare Solutions, Inc. October 2008 - Present
Better Living For Seniors 2008 - Present
Grace Ignico Corporate Benefits Group September 2007 - Present
Coordinated Childcare of Pinellas County January 2005 - October 2013
Suncoast Human Resources Management Association June 1998 - December 2011
SHRMA January 2008 - July 2011
Stahl & Associates Insurance February 1996 - July 2007
Blue Cross and Blue Shield of Fl February 1982 - 1996
Skills
Insurance, Health Insurance, Health, Medicare Supplements, Employee Relations, Public Speaking, Employee Benefits, Benefits, HMO, Long-term Care, Managed Care, Disability Insurance, Medicaid, Workers Compensation, FMLA, Human Resources, Leadership Development, Healthcare, Strategic Planning, Benefits Administration, Medicare, Recruiting, Onboarding, Coaching, Performance Management, Organizational..., Change Management, Interviews, Conflict Resolution, Medicare Part D, Customer Service, College Recruiting, HRIS, Retirement, Healthcare Management, Policy, Program Management, Talent Acquisition, Group Medical, Term Life Insurance, Budgets, HIPAA, Property & Casualty..., Training, Health Savings Accounts, Deferred Compensation, Employee Engagement, Risk Management, Medical Billing, Marketing
Education
Florida State University 1975 — 1977
M.S., Public Health and Planning
St. Petersburg College 1973 — 1974
Associates of Arts, Science and Health
Florida Blue April 2013 - Present
Florida Blue July 2010 - April 2013
Blue Cross and Blue Shield of FL November 2009 - July 2010
Blue Cross and Blue Shield March 2008 - December 2009
Blue Cross and Blue Shield October 2007 - January 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Access, Siebel, Diamond, SharePoint, Analytics, Geo Reports, Mathematics, Leadership, Process Improvement, Management, Project Management, Access, Business Analysis, Healthcare
Education
Christopher Newport University 2001 — 2006
Bachelor of Science, Mathematics