Experience
Blue Cross and Blue Shield of Louisiana   June 2015 - Present
Gatorworks  April 2014 - June 2015
MESH Integrated Marketing & Advertising  June 2010 - April 2014
LSU School of Art GDSO   May 2008 - May 2010

Skills
User Interface, Adobe Creative Suite, SEO, Graphic Design, Illustration, Web Design, User Interface Design, Creative Direction, Mobile Applications, Animation, User Experience, Typography, Branding & Identity, Art Direction, Corporate Identity, CSS, Illustrator, Layout, Interaction Design, Ruby on Rails, Brand Development, User Experience Design, Interactive Advertising, HTML, JavaScript, SASS, Social Media Integration, Wordpress, 3D Modeling, Maya, iOS Design, Drinking Coffee, Sarcasm, Advertising

Education
Louisiana State University   2005 — 2010
Bachelor of Arts (BA), Graphic Design

University of Louisiana at Lafayette   2000 — 2002
Industrial Design

Silliman Institute

Experience
Blue Cross and Blue Shield of Louisiana   August 2013 - Present
Kleinpeter Physical Therapy   June 2013 - August 2013
Scott physical Therapy   April 2013 - June 2013
Louisiana Legislative Auditor  December 2006 - April 2013
Therapy Center of Louisiana at Maison Tech Nursing Home   June 2012 - August 2012
Louisiana Legislative Auditor  May 2005 - December 2006
Louisiana Legislative Auditor  January 2004 - May 2005
Louisiana Legislative Auditor  October 2002 - January 2004
Louisiana Legislative Auditor  February 2001 - October 2002
Chalmette Medical Center  January 1997 - December 2000

Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Data Analysis, HIPAA, Auditing, Process Improvement, Policy, Change Management, Business Continuity, CISA, Disaster Recovery, IT Audit, Information Security, Risk Management, Internal Audit, Internal Controls

Education
University of St. Augustine for Health Sciences   2009 — 2013
Doctor of Physical Therapy (DPT), Physical Therapy/Therapist

Louisiana State University   2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General

Louisiana State University   2002 — 2003
Bachelor of Science (BS), Computer and Information Sciences and Support Services

Louisiana State University   2002 — 2003
Bachelor of Science (BS), Management

Louisiana State University   2002 — 2002
Bachelor of Science (BS), Finance, General

Louisiana State University   2000 — 2002
Bachelor of Science (BS), Marketing

LSU Heath Science in New Orleans   1996 — 1997
Bachelor of Science (BS), Respiratory Therapy Technician/Assistant

Experience
CC BI Solutions, LLC   August 2015 - Present
Glen Raven  July 2015 - August 2015
Catalina Marketing  May 2015 - July 2015
Ramsey County  January 2015 - July 2015
Sheridan Healthcorp  May 2014 - January 2015
ADT  March 2014 - May 2014
Oxbow  May 2012 - November 2013
AMEC Engineering  December 2011 - May 2012
Alpha Natural Resources  March 2011 - December 2011
Blue Cross and Blue Shield of Louisiana   October 2010 - March 2011

Skills
Hyperion Planning, Essbase, EPM, ETL, ODI, Oracle, Data Warehousing, OBIEE, Data Integration, Hyperion Enterprise, HFM, Dashboard, Hyperion, Consolidation, Shared Services, Master Data Management, Business Intelligence

Education
Butler University   1999 — 2002
MBA, Finance

Purdue University   1992 — 1996
BSME, Mechanical Engineering

Lebanon High School   1988 — 1992

Experience
Louisiana Health Care Quality Forum  November 2013 - Present
Louisiana Department of Education  January 2012 - September 2013
Louisiana Department of Education  October 2003 - January 2012
Fiserv/MortgageServ   June 1994 - October 2003
North Oaks Medical Center  August 1992 - March 1994
Ethyl Corporation / William L. Bonnell Company   October 1985 - August 1992
Blue Cross and Blue Shield of Louisiana   August 1980 - October 1985

Skills
Advanced SQL, COBOL, JCL, Microsoft Excel, Microsoft Word, Microsoft Office, Visual Studio, SQL Server Management..., ETL, Adobe Captivate, Data Warehousing, Data Analysis, Database Queries, Databases, Data Mining, Database Design, Data Management, Project Management, Project Planning, SSRS, Team Management, TFS, DB2, Outsourcing, Office Management, OOP, PowerPoint, Quality Assurance, Quality Management, Customer Service, Strategic Planning, Training, Employee Training, Instructor-led Training, Hands-on Training, Technical Training, User Interface Design, Vendor Management, Visio, Windows, Web Development, SQL

Education
Louisiana State University   1975 — 1980
Bachelor's degree, General Studies (Business and Computer Science)

Experience
Independent Work  May 2015 - Present
AMCOL Systems, Inc.   November 2014 - Present
Tyrula LLC  October 2014 - January 2015
Blue Cross and Blue Shield of Louisiana   March 2014 - July 2014
Verisk Health  November 2013 - January 2014
BlueCross BlueShield of SC  May 2011 - November 2013
BlueCross BlueShield of SC  October 2009 - May 2011
BlueCross BlueShield of SC  July 2003 - October 2009
BlueCross BlueShield of SC  June 2002 - July 2003
US Army  February 2001 - February 2002

Skills
Health Insurance, Process Improvement, Vendor Management, Systems Analysis, @Risk, Leadership, Policy Writing, CMS, Project Oversight, RAPS, Vendor Relationships, Training, Employee Benefits, SQL, medicare advantage, EDS, Encounter Data, STAR Ratings, Risk Adjustment, Vendor Audit, HEDIS, Procedure Creation, Change Management, Microsoft SQL Server, Risk Optimization, Directing, Edge Server, Software Documentation, Analysis, Medicare, Quality Assurance, Cross-functional Team..., Project Management, TCPI (Transforming...

Education
Webster University   2008 — 2010
Masters, Information Technology Management

Lander University   1996 — 2000
B.A, Visual Arts; Computer Graphics / Design

Experience
Blue Cross and Blue Shield of Louisiana   January 2015 - Present
Aflac  January 2013 - January 2015
Aflac  December 2009 - January 2015

Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Business Analysis, Health Insurance, Microsoft Word, Access, Analysis, Process Improvement, Disability Insurance, General Insurance

Education
Columbus State University   2004 — 2008
Bachelor of Business Administration (B.B.A.), Finance, General

Eufaula High School   2000 — 2004
Honors High School Diploma, Honors

Experience
Louisiana Hospital Association  January 2015 - Present
Blue Cross and Blue Shield of Louisiana   December 2013 - December 2014
LSU Health  March 2012 - November 2013
LSU Health  October 2008 - February 2012
Woman's Hospital  March 2007 - September 2008
Woman's Hospital  September 2005 - February 2007
Tulane Medical Center  May 2005 - August 2005

Skills
Business Analysis, Financial Analysis, Financial Reporting, Strategic Planning, Benchmarking, Performance Management, Business Process..., Process Management, Budget Forecasts, Revenue Analysis, Revenue Cycle, Payroll Analysis, Healthcare Management, Public Health, Well-organized, Outstanding time..., Data Analysis, Analysis, Budgets, Healthcare, Hospitals, EHR, Management

Education
Tulane University   2003 — 2005
Master's degree, Health/Health Care Administration/Management

Louisiana State University   1998 — 2003
Bachelor of Science (BS), Human Development and Family Studies, General

Experience
Thursday Network - Greater Washington Urban League Young Professionals   December 2014 - Present
George Washington University  November 2014 - Present
Howard University  August 2013 - Present
Norfolk State University  August 2011 - July 2013
Louisiana State University  June 2011 - August 2011
Louisiana State University  2008 - May 2011
Blue Cross and Blue Shield of Louisiana   2008 - 2010
Hampton University  2006 - 2007

Skills
Public Affairs, Press Releases, Public Relations, Professional Writing, African American Studies, Media Relations, Public Speaking, Strategic Communications, Editing, Crisis Communications, HBCUs, Journalism, Teaching, Corporate Communications, Nonprofits, Higher Education, New Media, Civic Engagement, Web Analytics, Newsletters, Technical Writing, Event Planning, Community Outreach, Creative Writing, News Writing, Speech Writing, International Relations, Crisis Management, Integrated Marketing, AP Style, Public Policy, Qualitative Research, Quantitative Research, Policy Analysis, Adobe Creative Suite

Education
Louisiana State University   2008 — 2011
Ph.D. 2011, Media & Public Affairs

Old Dominion University   2006 — 2008
M.A., English-Professional Writing

Hampton University
B.A., Public Relations

Hazelwood Central

Experience
Blue Cross and Blue Shield of Louisiana   January 2014 - Present
NCBRT at Louisiana State University   October 2005 - May 2013
NCBRT at Louisiana State University   May 2004 - October 2005
Louisiana Department of Culture, Recreation & Tourism   January 2002 - January 2004
Fundraising  1993 - 2003
The New Orleans Saints   April 2001 - January 2002
Visit Baton Rouge  September 1994 - March 2001
Louisiana Department of Insurance  March 1994 - September 1994

Skills
Event Management, Public Relations, Fundraising, Event Planning, Public Speaking, Press Releases, Marketing, Leadership, Budgets, Editing, Program Management, Nonprofits, Training, Community Outreach, Government, Project Management, Teaching, Tourism, Sales, Research, Management, Social Networking, •Strong verbal and..., •Thorough..., •Work under..., Project Planning, Meeting Scheduling, Destination Marketing, Customer Service, Politics, Sports Marketing, Microsoft Office, Marketing Communications, Social Media, Team Building, Microsoft Word, Networking, Customized Data..., Market Research, Email Marketing, Trade Shows

Education
Louisiana State University   1983 — 1988
Bachelor of Arts (B.A.) in General Studies, Political Science and Geography

Experience
Blue Cross and Blue Shield of Louisiana   July 2014 - Present
Conestoga-Rovers & Associates (CRA)   February 2013 - July 2014
Louisiana State University  June 2009 - February 2013
Louisiana State University  May 2006 - May 2009

Skills
Visual Basic, Databases, JavaScript, Microsoft SQL Server, Programming, Visual Studio, Database Design, SQL, .NET, VB.NET, HTML, Web Development, C#, Data Analysis, Software Development, Web Design, Technical Support, jQuery, Windows 7, Research, Python

Education
Louisiana State University and Agricultural and Mechanical College   2004 — 2009
Bachelor of Science, Information Systems & Decision Sciences

Experience
Concho  March 2015 - Present
Blue Cross and Blue Shield of Louisiana   February 2014 - May 2014
Oneofakind Baton Rouge Fashion Week   December 2013 - February 2014
The Walt Disney Company  August 2012 - January 2013
The Buckle  January 2012 - May 2012
The Buckle  September 2011 - January 2012
Vector Marketing  May 2009 - July 2011
La-Tex Operating Company   September 2006 - May 2009

Skills
Microsoft Office, Team Leadership, Visual Merchandising, Communication Skills, Loss Prevention, Merchandising, Customer Service, Marketing, Sales, Recruiting, Leadership, Microsoft Word, Microsoft Excel, Teamwork, Outlook, PowerPoint, Retail, Social Networking, Facebook, Event Planning, Inventory Management, Accounting

Education
University of Houston   2015 — 2019
Bachelor of Science (B.S.), Petroleum Engineering

Louisiana State University   2009 — 2013
Bachelor of Science (B.S.), Fashion Merchandising, 3.18

Saint Agnes Academy   2005 — 2009
High School Diploma

Experience
Blue Cross and Blue Shield of Louisiana   November 2011 - Present
Blue Cross and Blue Shield of Louisiana   June 2010 - November 2011
Blue Cross and Blue Shield of Louisiana   March 2008 - June 2010
Ovation Networks, Inc.   January 2007 - February 2008

Skills
VMware Infrastructure, vSphere, Windows Server, VDI, SCCM, Active Directory, Microsoft Exchange, Virtualization, Group Policy, Disaster Recovery, App-V, Application Packaging, VMware, Citrix XenDesktop, Data Center, Citrix, Technical Support, Servers, System Administration, VMware ESX, IIS, Security, Microsoft Technologies, Information Technology, Cisco Technologies, Microsoft SQL Server, Troubleshooting, SAN, Business Continuity, Windows 7, Cloud Computing, DNS, Storage, Infrastructure, Windows, Visio, Enterprise Architecture, DHCP, VMware vSphere, SQL, EMC Storage

Education
Northwestern State University   2015 — 2017
Psychology

Louisiana State University

Experience
Louisiana State University  May 2014 - Present
Louisiana Ambulance Alliance   2007 - 2012
Blue Cross and Blue Shield of Louisiana   1999 - 2004

Skills
Preparedness, Event Planning, NIMS, Public Speaking, Emergency Services, Disaster Response, Healthcare, Team Building, Public Health, Strategic Planning, Emergency Management, Customer Service, Healthcare Management, Community Outreach, Cpr Certified, Microsoft Office, Nonprofits, Microsoft Excel, Supervisory Skills, Government, Fundraising, Policy, Incident Command, Training, Program Development, Emergency Medical, Hospitals

Education
Louisiana State University
Bachelor of Science (BS), Marketing

Experience
Blue Cross and Blue Shield of Louisiana   July 2007 - Present
Blue Cross and Blue Shield of Louisiana   August 1997 - July 2007

Education
Louisiana State University
Bachelor of Arts (B.A.), Diversified Studies with emphasis on economics and finance

Experience
Blue Cross and Blue Shield of Louisiana   March 2012 - Present
St. James Place Retirement Community  June 2008 - Present
Blue Cross and Blue Shield of Louisiana   July 2009 - March 2012
Metropolitan Health Group  July 1992 - February 1999

Skills
Nursing, Testing, Continuous Improvement, Product Development, Medical Assisting, Supervisory Experience, Typing, Microsoft Excel, Microsoft Word, Leadership Development, Healthcare, Leadership, Teamwork, Public Relations, Medical Terminology

Education
DELTA COLLEGE   2006 — 2008
LPN

Experience
CrescentCare  January 2015 - Present
Bridge House / Grace House  December 2014 - Present
Blue Cross and Blue Shield of Louisiana   November 2013 - May 2014
Easter Seals of Louisiana  February 2013 - August 2013
Picard Center for Child Development and Lifelong Learning   August 2011 - December 2012
Medical Psychological Associates   March 2011 - December 2012
LSU's College of Music and Dramatic Arts' Digital Media Center   December 2010 - May 2012
LSU's College of Humanities and Social Sciences' CxC Studio   August 2009 - December 2010
Psychological Evaluation and Treatment Services   May 2010 - October 2010

Skills
Psychology, Research, Non-profits, Community Outreach, SPSS, Microsoft Office, Risk Assessment, Environmental Impact..., Social Media, Event Planning, PowerPoint, Fundraising, Nonprofits, Customer Service, Facebook, Higher Education, Microsoft Excel, Microsoft Word, Public Speaking, Time Management

Education
Louisiana State University   2009 — 2012
Bachelor of Science (B.S.), Psychology

Experience
Blue Cross and Blue Shield of Louisiana   April 2014 - Present
Rackspace, the Open Cloud Company  August 2013 - February 2014
Kinetic Concepts  April 2011 - July 2013
Kinetic Concepts  November 2009 - March 2011
Kinetic Concepts  June 2006 - October 2009
Nike Inc.  June 2005 - August 2005
Tata Consultancy  1999 - 2004

Skills
Cross-functional Team..., Negotiation, Product Development, Strategic Planning, Mentoring, Product Launch, Product Management, Supply Chain, Vendor Management, Program Management, Medical Devices, ERP, SDLC, Business Analysis, Healthcare, Healthcare IT, Clinical Trials, Management, Management Consulting, Requirements Analysis, Oracle E-Business Suite, Operations Management, Project Planning, Team Building, Leadership, Business Process..., Six Sigma, Process Improvement, Healthcare Information..., Team Leadership, Strategy, Software Development, Budgets, Business Intelligence, Integration, Enterprise Architecture, Business Strategy

Education
Duke University - The Fuqua School of Business   2004 — 2006
MBA

Indian Institute of Technology, Roorkee   1995 — 1999
BS

Experience
Intergraph  April 2011 - March 2015
Simplisites   April 2010 - April 2011
Tek Systems  July 2010 - October 2010
Baton Rouge Social Media Club   April 2010 - July 2010
Blue Cross and Blue Shield of Louisiana   July 2006 - April 2010
Marketechts Media   March 2010 - 2010
InfiniEdge Software  March 2005 - July 2006
Chef John Folse and Company   May 2003 - October 2004
St. Joseph's Academy   2001 - 2002

Skills
User Experience, Web Design, Email Marketing, Web Analytics, Social Media, Project Management, User Interface, Software Development, Content Management, Usability, Scrum, HTML, CMS, Dreamweaver, Marketing, Microsoft Office, Online Marketing, CSS, Corporate Communications, Social Media Marketing, Business Analysis, E-commerce, Balsamiq, Online Advertising, JavaScript, Visio, SEO, PHP, Healthcare Information..., Management, Strategic Planning

Education
The University of British Columbia   2009 — 2010
Award of Achievement in Web Analytics, Analysis of web metrics and best practices in online marketing

Louisiana State University   2007 — 2009
MBA, Business Administration

Louisiana State University   1998 — 2002
BA, Mass Communications, Advertising

Experience
Blue Cross and Blue Shield of Louisiana   January 2014 - Present
Amedisys Home Health and Hospice   May 2012 - December 2013
Louisiana Office of Group Benefits  May 1999 - May 2012

Skills
Analysis, PowerPoint, Insurance, Health Insurance, Editing, HIPAA, Government, Policy, Microsoft Office, Customer Service, Healthcare, Strategic Planning, Database Administration, Outlook, Project Management, Program Management, Management, Database Design, Microsoft Excel, Training, Disaster Recovery, Healthcare Management, Medicare

Education
Delta School of Business and Technology   1989 — 1989
Accounting

Experience
Blue Cross and Blue Shield of Louisiana   January 2015 - Present
Blue Cross and Blue Shield of Louisiana   September 2010 - January 2015
Foundation for Louisiana's Community and Technical Colleges   February 2010 - August 2010
The Arts Council of Central Louisiana   May 2006 - September 2009
Tipitina's Foundation  June 2005 - April 2006

Skills
Project Planning, Event Planning, Brand Management, Grant Writing, Proposal Writing, Marketing Strategy, Marketing Communications, Campaign Management, Digital Marketing, Corporate Communications, Project Management, Image Editing, Social Media, Marketing, Advertising, Fundraising, Event Management, Leadership

Education
Louisiana State University   2004 — 2008
B.A., English

Bolton High School   1999 — 2003
High School, General

Experience
Blue Cross and Blue Shield of Louisiana   April 2014 - Present
Blue Cross and Blue Shield of Louisiana   August 2013 - April 2014
Blue Cross and Blue Shield of Louisiana   August 2012 - August 2013
Blue Cross and Blue Shield of Louisiana   April 2008 - August 2012
Fujitsu Consulting  February 2008 - April 2008
ICF International  September 2006 - February 2008
Louisiana Economic Development  August 2005 - May 2006
Baton Rouge Area Sports Foundation  May 2004 - August 2004

Skills
SharePoint, Information Architecture, SDLC, Online Advertising, XHTML, CSS, Interactive Media, CMS, Web Development, Visio, Business Analysis, Social Media, User Experience, HTML, Project Management, Crisis Communications, Strategic Visionary, Web Content Optimization, WordPress, Section 508, Inbound Marketing, Integrated Marketing, Mobile Marketing, Lead Generation, Web Analytics, Online Campaign..., SEO, People Management, Advertising, Copywriting, Digital Marketing, Management, Online Marketing, Social Media Marketing, Analytics, Leadership, Strategic Planning, Program Management, Strategy, Content Management, Process Improvement, Vendor Management

Education
Louisiana State University   2001 — 2006
Bachelor of Arts, Mass Communication

Experience
Blue Cross and Blue Shield of Louisiana   February 2015 - Present
Terrebonne General Medical Center Jobs and Careers  March 2014 - February 2015
Home Health Care Solutions  September 2013 - October 2013
MMC Group LP  July 2013 - October 2013
Academy Sports + Outdoors  February 2013 - May 2013
Aeropostale  November 2011 - February 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Data Entry, Email, HIPAA, Medical Billing, Third Party Billing, OSHA Certified, ICD-9, ICD-10, Appointment Scheduling, Medical Terminology, Medical Coding, Medisoft, Health Insurance, Medicare, Retail, Cashiering, Cash Register, Telephone Skills, Facebook, Phone Etiquette, Social Networking, Critical Thinking, Teamwork, CPT, Filing, Revenue Cycle, Clerical Skills, HCPCS, Spreadsheets, Multi-line Phone, Insurance, Human Anatomy, Receptionist Duties, Meditech, Cpr Certified, Medicaid, Healthcare Information..., Medical Records

Education
Remington College-Baton Rouge Campus   2013 — 2013
Diploma, Medical Insurance Specialist/Medical Biller

HLB   2011 — 2012
HS Diploma

Experience
Blue Cross and Blue Shield of Louisiana   February 2015 - Present
Blue Cross and Blue Shield of Louisiana   July 2014 - January 2015
Louisiana Department of Health and Hospitals  July 2013 - June 2014
Louisiana Department of Health and Hospitals  February 2013 - June 2013
Louisiana Department of Health and Hospitals - Center for Health Care Innovation and Technology   May 2011 - February 2013
Louisiana Department of Health and Hospitals  October 2010 - May 2011
Cardivascular Institute of the South   January 2009 - December 2009
Pennington Biomedical Research Center  January 2005 - May 2008

Skills
Public Health, Healthcare, Program Evaluation, Public Policy, Program Development, Qualitative Research, Process Improvement, Policy Analysis, Healthcare Management, Healthcare Information..., Health Education, Community Outreach, Management, Program Management, Public Speaking, Policy, Research, Project Planning, Analysis, Strategy, Health Policy, Nonprofits, Training, Recruiting

Education
Tulane University   2008 — 2010
MHA, Health Systems Management

Louisiana State University   2005 — 2008
B.S., Nutritional Sciences - Dietetics

The University of Georgia   1999 — 2003
B.B.A., Marketing

Experience
Hartle Consulting   November 2014 - Present
Blue Cross Blue Shield of Florida  December 2013 - November 2014
Genpact - Jawood Healthcare Solutions  January 2012 - December 2013
Noridian Mutual Insurance  March 2013 - September 2013
WEA Trust  June 2012 - January 2013
Blue Cross and Blue Shield of Minnesota  January 2012 - June 2012
CSC  April 2008 - December 2011
Blue Cross and Blue Shield of Louisiana   January 2007 - December 2011
First Consulting Group  September 2005 - March 2008
UnitedHealth Group  September 2005 - December 2006

Skills
Financial Reporting, Process Improvement, Analysis, Business Process, Internal Controls, Forecasting, Financial Analysis, Budgets, Finance, Business Analysis, Management Consulting, Business Process..., General Ledger, Payroll, Project Management, Management, MS Project, Strategic Planning, Accounts Payable, Financial Statements, Cash Management, Accounts Receivable, Financial Accounting, Cost Accounting, Auditing, Managerial Finance, Variance Analysis, Internal Audit, Leadership, Software Documentation, Consulting, Invoicing, Change Management, Accounting, Sarbanes-Oxley Act, Strategic Financial..., Financial Modeling, Health Plan Consulting, SDLC, Financial Planning

Education
Indiana University-Purdue University at Indianapolis   1977 — 1982
BS, Accounting

Experience
Humana at Home  January 2015 - Present
EG Consulting   April 2008 - Present
Tamber  January 2013 - December 2013
Alternate Therapeutic Solutions, LLC   June 2012 - January 2013
Beacon Behavioral Health PHP   October 2006 - May 2012
Blue Cross and Blue Shield of Louisiana   March 2000 - July 2006

Skills
Clinical Supervision, Social Services, Chronic Illness, Case Managment, Motivational..., Solution Focused, Care Coordination, Strategic Therapy, Therapists, Mental Health Counseling, Healthcare, Clinical Research, Health Care Systems, Nonprofits, Crisis Intervention, Medicaid, Self-esteem, Staff Development, Grief Counseling, Prevention, Elder Care, Anger Management, Medicine, Life Transitions, Interventions, Behavioral Health, Case Management

Education
Louisiana State University   1979 — 1981
MSW, Clinical social work

Louisiana State University in Shreveport   1972 — 1977
B.A., Journalism

Experience
Our Lady of the Lake Regional Medical Center  March 2015 - Present
Our Lady of the Lake Regional Medical Center  September 2001 - Present
Gulf South Health Plans   September 2000 - September 2001
Blue Cross and Blue Shield of Louisiana   September 1994 - May 2000

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java

Education
ITT Technical Institute-Indianapolis   2011 — 2015
B. S. in Information Systems Project Management, IS Project Management

Experience
Roussel Fabrication   May 2014 - Present
Dutchtown High School  October 2007 - May 2014
Blue Cross and Blue Shield of Louisiana   May 1998 - October 2007

Skills
Bookkeeping, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Customer Service, Spreadsheets, Budgets, Leadership, Auditing

Education
Ascension College   1997 — 1998
Associate’s Degree, Medical Office Assistant/Specialist

Maurepas High School   1993 — 1997
High School

Experience
EY  June 2014 - August 2014
Blue Cross and Blue Shield of Louisiana   April 2013 - April 2014
Blue Cross and Blue Shield of Louisiana   June 2011 - April 2013
YMCA  June 2011 - August 2011
The Grape Wine Bar & Bistro   January 2009 - August 2011
The Backpacker  August 2006 - January 2009
The Dance Center  August 2006 - December 2006
ANN INC.  February 2006 - August 2006
Gap Inc.  May 2005 - February 2006

Education
Louisiana State University   2014 — 2015
Bachelor of Science (B.S.), Accounting, Specialization in Internal Audit

Louisiana State University   2007 — 2011
Bachelor of Science (B.S.), Marketing

Experience
Blue Cross and Blue Shield of Louisiana   August 2015 - Present
EATEL  July 2012 - Present
Blue Cross and Blue Shield of Louisiana   November 2013 - August 2015
Amedisys Home Health & Hospice  June 2013 - November 2013
Amedisys Home Health & Hospice  July 2012 - April 2013
EATEL  September 2007 - July 2012
Neighbors Federal Credit Union  June 2005 - September 2007

Skills
Telecommunications, Business Analysis, Competitive Analysis, Modeling, Surveying, Data Analysis, Analysis, Research, Marketing, Data Mining, Market Research, Marketing Research, Marketing Strategy, Segmentation, Market Analysis, Strategic Planning, Business Strategy, Project Management, Business Intelligence, Budget, Analytics, Product Development, Email Marketing, Contract Negotiation, Budgets, Leadership, Management, Project Planning, Forecasting, Databases, Integration, Strategy, Marketing Communications, Consulting

Education
Louisiana State University   2001 — 2005
BS, Marketing, English

Experience
Blue Cross and Blue Shield of Louisiana   June 2015 - Present
Amedisys  November 2004 - June 2015
RAMware, LLC   2002 - 2004

Skills
.NET, SQL, TFS, Entity Framework, Silverlight, T-SQL, WCF, WPF, ASP.NET, C#, Visual Studio, Microsoft SQL Server, VB.NET, XML, Software Development, SDLC, IIS

Education
LSU   2000 — 2002
Bachelor of Science (B.S.), Computer Science

LSU   1996 — 2000
Bachelor of Science (B.S.), Zoology

Experience
UnitedHealthcare  May 2011 - Present
Office of Group Benefits   November 2008 - May 2011
Amedisys  August 2007 - November 2008
Blue Cross and Blue Shield of Louisiana   January 1996 - August 2007

Skills
Analysis, Contract Negotiation, Managed Care

Education
Louisiana State University   1989 — 1995
Business Administration, Business Administration and Management, General

Experience
Trover Solutions  August 2014 - Present
Blue Cross and Blue Shield of Louisiana   January 2014 - July 2014
Universal American  September 2013 - December 2013
Insight  July 2012 - September 2013
Microsoft  January 2011 - June 2012
Recorded Books  January 2010 - December 2010

Skills
Microsoft SQL Server, SSRS, Oracle SQL Developer, SQL, SSIS, ETL, Business Intelligence, Data Warehousing, Agile Methodologies, SDLC, T-SQL, SharePoint, XML, .NET, C#, Requirements Analysis, Oracle, Databases, Web Services, ASP.NET, Business Analysis, Visio, Software Development, Integration, Testing

Education
Jawaharlal Nehru University   2003 — 2007
Bachelor's degree, Electronics and Communications Engineering

Experience
Blue Cross and Blue Shield of Louisiana   1989 - Present

Skills
Healthcare, Health Insurance, Business Process..., Leadership, Data Analysis, Management, HIPAA, Managed Care, Healthcare Information...

Education
Louisiana State University
Bachelor's degree, Accounting and Computer Science

Experience
Blue Cross and Blue Shield of Louisiana   June 2014 - Present
Reputation Capital Media Services  June 2013 - June 2014
Consultant  June 2012 - June 2013
Hancock Holding Company  January 2007 - May 2012
Hibernia National Bank / Capital One Bank   1993 - 2006

Skills
Marketing Strategy, Marketing Research, Market Research, Analysis, Strategic Planning, Management, Database Marketing, Business Development, Leadership, Financial Services, Marketing, Customer Insight, Social Media Marketing, Competitive Analysis, Marketing Communications, Brand Development, Product Marketing, Customer Engagement, Customer Experience, Email Marketing, Competitive Intelligence, Strategic Thinking, Quantitative Research, Creative Writing, Public Speaking, Qualitative Research, Content Marketing, Program Management, Brand Management, Segmentation, Mergers & Acquisitions, Market Planning, Customer Acquisition, Market Intelligence, Content Writing, Performance Measurement, Data Quality, Direct Marketing, CRM, Product Management, Strategic Analysis, Group Presentations, Content Development, Content Strategy, Social Media, Data Analysis

Education
Louisiana State University   1990 — 1993
M.S., Marketing

Louisiana State University   1986 — 1990
B.A., Journalism/ Advertising

Experience
Blue Cross and Blue Shield of Louisiana   July 2015 - Present

Skills
Informatica, Data Quality, Software Development, Microsoft SQL Server, SQL, Databases, Microsoft Office, Software Project..., Testing, Software Quality..., Web Design, Website Development, Leadership, Great Motivator, Timely Decision Making, Problem Solving, Simplifying the Complex, PHP, WordPress, MS Project, Visio, PowerPoint

Education
Iowa State University   1986 — 1991
Bachelor of Science, Computer Engineering

Baton Rouge High School

Experience
Blue Cross and Blue Shield of Louisiana   September 2015 - Present
Georgia-Pacific LLC  May 2015 - August 2015
Blue Cross and Blue Shield of Louisiana   May 2014 - May 2015
Tiger Athletic Foundation  May 2012 - May 2014
Tara Community Pool   May 2010 - August 2011
Tara Community Pool   May 2009 - August 2009

Skills
Personal Responsibility, Microsoft Office, Microsoft Word, Visio, SharePoint, Visual Studio, Microsoft Excel, Customer Service, Leadership, Accounting, PowerPoint, Time Management

Education
Louisiana State University   2012 — 2016
Accounting

Experience
eBay  May 2015 - July 2015
Jewelers Mutual Insurance Company  September 2014 - April 2015
Commonwealth of Massachusetts  May 2014 - August 2014
Presbyterian Healthcare Services  September 2013 - April 2014
Blue Cross and Blue Shield of Louisiana   July 2012 - June 2013
BlueCross BlueShield of Tennessee  April 2011 - July 2012
UnitedHealth Group  April 2010 - April 2011
Blue Coat Systems  September 2008 - November 2009
Healthways  September 2007 - September 2008
Zions Bank  December 2005 - September 2007

Skills
SDLC, Quality Assurance, Business Analysis, Project Management, Leadership, Program Management, Software Documentation, Process Improvement, SQL, Analysis, Team Leadership, Management, Strategic Planning, Databases, Testing, Requirements Analysis, Windows, Outlook, Mainframe, DB2, System Testing, COBOL, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Guidewire, ASTQB Certified, PMP Certification..., Business Analytics

Education
University of Phoenix   2006 — 2009
Master of Science, Management of Information Systems, 3.86

University of Phoenix   2004 — 2006
Bachelor of Science, Business/Management, 3.84

University of Maryland - European Campus   1985 — 1987
Business / Medicine, 4.0

Enterprise State Community College   1980 — 1981
Emergency Medical Technology/Technician (EMT Paramedic), 3.5

Fort Sam Houston, TX
Medicine / Medical Terminology, Medicine, 4.0

Experience
Ph.D Candidate, Information Systems and Decision Sciences, Louisiana State University   August 2011 - Present
Baham Ink, LLC Information Technology Consulting   June 2011 - Present
Blue Cross and Blue Shield of Louisiana   May 2014 - March 2015
Amedisys Home Health & Hospice  September 2013 - May 2014
BWPC   August 2011 - August 2013
Louisiana Optical Networks Initiative Graduate Fellow, Computer Science, Southern University   August 2010 - July 2011
Bethany Christian School  August 2005 - July 2010

Skills
IT Project Leadership, IT Procurement, Network Administration, Windows Server, Virtualization, Data Backup Solutions, Firewalls, Wireless Networking, Remote User Support, Linux, Apple OS, Google Apps, HTML, Adobe Creative Suite, SQL, Programming, C#, C++, Python, .NET, CSS, Visual Studio, Research, Software Development, Team Leadership, SPSS, SAS

Education
Louisiana State University   2000 — 2004
Bachelor of Science (BS), Information Systems and Decision Sciences

Southern University and Agricultural and Mechanical College at Baton Rouge   2008 — 2011
Master of Science (M.S.), Computer Science

Experience
SafeIOTLA.com   August 2013 - Present
Blue Cross and Blue Shield of Louisiana   January 2014 - Present
Blue Cross and Blue Shield of Louisiana   August 2013 - December 2013
Blue Cross Blue Shield of Louisiana  October 2012 - August 2013
Envoc  September 2007 - October 2012
Unisys  2006 - 2007
PHNS  2005 - 2006
Surgical Specialty Centre   2002 - 2005

Skills
C#, Microsoft SQL Server, VB.NET, Public Speaking, Node.js, Software Development, Software Solution..., .NET, SSRS, SSIS, SharePoint, UML, TDD, BDD, ASP.NET MVC, ASP.NET, ASP.NET AJAX, jQuery, JavaScript, Silverlight, XAML, WPF, Workflow Foundation, SOA, Test Driven Development, Visual Studio, Web Applications, XML, LINQ, Integration, AJAX, IIS, TFS, Databases, SDLC, T-SQL, ASP, WCF, Mobile Applications

Education
Southeastern Louisiana University   2012 — 2013
Master of Business Administration (MBA), Business Administration

Southern University and Agricultural and Mechanical College at Baton Rouge   2009 — 2010
Bachelors, E-Business

Louisiana State University   2005 — 2008
Information Systems and Decision Sciences

Louisiana Tech University   2000 — 2002
Electrical Engineering

Experience
Blue Cross and Blue Shield of Louisiana   August 2014 - Present
Peoples Health  August 2013 - May 2014
Peoples Health  May 2012 - August 2013
Ochsner Clinic Foundation  October 2009 - July 2013
Allscripts (formerly Eclipsys)   January 2008 - November 2009
East Jefferson General Hospital  January 2006 - January 2008
East Jefferson General Hospital  May 2004 - December 2005
CareFusion (formerly Cardinal Health)   June 1999 - May 2004
Army National Guard  April 1990 - April 1999

Skills
HL7, Report Writing, Pharmacy Operations, SQL, Cerner, Healthcare IT, Healthcare Information..., Inpatient, Integration, Process Improvement, Crystal Reports, Microsoft Office, Databases, Windows, Programming, Hospitals, Healthcare, Workflow Analysis, Visio, Access, Data Analysis, Problem Solving, Customer Relations, Analysis, Clinical Information..., Testing, EMR, EHR, Informatics, Order Entry, Software Implementation, Troubleshooting, Team Building, Pharmacy Automation, SharePoint, Software Documentation, Microsoft SQL Server, HIPAA, Healthcare Consulting, Epic Systems, Pharmacy, Project Management, SDLC, Change Management, Vendor Management, Decision Support, Cross-functional Team..., Software Project..., Business Analysis, Managed Care

Education
Boston University   2015 — 2017
Master’s Degree, Data Analytics - Computer Information Systems

University of New Orleans   1993 — 1997
BS, Finance

Experience
Blue Cross and Blue Shield of Louisiana   March 2014 - Present
Amedisys  February 2010 - March 2014
Amedisys  December 2008 - February 2010
Equifax  June 2005 - December 2008
Vascular Clinic   June 2004 - December 2005
APPRO Systems, Inc  October 2004 - June 2005
Davidson College  2001 - 2004

Skills
.NET, C#, BizTalk, WCF, MSMQ, XML, SQL, JavaScript, ASP.NET, HL7, Integration, T-SQL, Web Development, Microsoft SQL Server, Testing, TFS, IIS, Microsoft Technologies, SDLC

Education
Davidson College   2000 — 2004
Bachelor of Arts, English

Episcopal High School   1996 — 2000
High School Diploma

Experience
Blue Cross and Blue Shield of Louisiana   August 2015 - Present
Amedisys Home Health & Hospice  August 2013 - August 2015
MetricStream  July 2012 - August 2013
H&E Equipment  February 2012 - July 2012
Amedisys  October 2008 - February 2012
MD Technologies  August 2007 - October 2008
EATEL  November 2002 - August 2007
SAIC  June 2001 - November 2002

Skills
SDLC, Software Project..., SharePoint, .NET, Project Management, Software Development, TFS, Agile Project Management, Change Management, PMP, Agile Methodologies, Process Improvement, ITIL, Release Management, Business Analysis, MS Project, Enterprise Architecture, Integration, IT Strategy, IT Management, Visio, Requirements Analysis, Business Intelligence, Business Process, Microsoft SQL Server, Requirements Gathering, Project Portfolio..., Vendor Management, SQL, Business Process...

Education
Louisiana State University and Agricultural and Mechanical College   1996 — 2001
BS, Information Systems and Decision Sciences

Experience
Freeh Group International Solutions  February 2014 - Present
Blue Cross and Blue Shield of Louisiana   May 2014 - April 2015
Blue Cross Blue Shield of Louisiana  September 2010 - January 2014
Blue Cross and Blue Shield of Louisiana   August 2009 - September 2010
Blue Cross Blue Shield of Louisiana  January 2008 - August 2009
Blue Cross and Blue Shield of Louisiana   January 2007 - January 2008
Blue Cross and Blue Shield of Louisiana   January 2006 - January 2007

Skills
Sarbanes-Oxley Act, Enterprise Risk..., IT Audit, Internal Audit, Internal Controls, Auditing, Financial Reporting, Sarbanes-Oxley, Financial Audits, Insurance, Accounting, Process Improvement, Health Insurance, CISA, Risk Assessment, Risk Management, Financial Analysis, SEC filings, Business Process..., Business Analysis

Education
Louisiana State University   2002 — 2007
BS, Accounting, Finance

Experience
Blue Cross and Blue Shield of Louisiana   March 2015 - Present
Blue Cross Blue Shield of Louisiana  January 2011 - Present
Louisiana State University  August 2010 - January 2011
Ernst & Young  October 2008 - December 2009
LSU  September 2006 - June 2008
Deloitte, Hong Kong   June 2007 - August 2007

Skills
Visio, Word, Excel, PowerPoint, MS Project, Microsoft Excel, IT Audit, Microsoft Word, Business Process, Management, Finance, Strategy, Analysis, Internal Controls, Internal Audit, Enterprise Risk..., Business Analysis, Process Improvement, Risk Management, Sarbanes-Oxley Act

Education
Louisiana State University   2006 — 2008
MBA, Internal Audit & Finance

Hunan University   2002 — 2006
Bachelor, Finance

Experience
Blue Cross and Blue Shield of Louisiana   September 2015 - Present
Amedisys Home Health & Hospice  October 2013 - September 2015
Amedisys  January 2013 - October 2013
USAgencies  April 2008 - January 2013
Affirmative Insurance Holdings  January 2008 - January 2013
Amedisys  January 2008 - April 2008
USAgencies  April 2006 - January 2008

Skills
Microsoft SQL Server, Access, SQL, SSRS, SSIS, Business Intelligence, Databases, Data Warehousing, Insurance, Visual Studio, SDLC, Software Documentation, Analysis, Data Modeling, Troubleshooting, ETL, Visio, Disaster Recovery, T-SQL, Database Design

Education
Louisiana State University and Agricultural and Mechanical College   2000 — 2007
Bachelor's degree, General Studies

Experience
MetLife  March 2015 - Present
MetLife  September 2013 - March 2015
Fidelity Investments  May 2013 - September 2013
Credit Suisse  March 2012 - May 2013
Blue Cross and Blue Shield of Louisiana   July 2010 - March 2012
Louisiana State University  October 2009 - August 2010
Louisiana State University  October 2006 - October 2009
Louisiana State University  June 2004 - October 2006
Louisiana State University  February 2002 - May 2004

Skills
Servers, Technical Support, DHCP, Active Directory, Windows 7, Troubleshooting, Windows Server, SCCM, Printers, Terminal Services, Hardware, Information Technology, SAN, XP, Laptops, IT Management, Workstations, WSUS, Security, Linux, Disaster Recovery, Group Policy, Data Center, Microsoft Exchange, VMware, Operating Systems, Network Administration, Networking, Windows, SharePoint, System Administration, Enterprise Architecture, Help Desk Support, Storage, Citrix, Visio, ITIL, VMware ESX, Virtualization, System Deployment, Cluster, Symantec Endpoint..., Software Installation

Education
Louisiana State University   1999 — 2004
BS, Informstion Systems and Decision Sciences

Experience
Elekta  January 2005 - Present
Impac Medical Systems  September 2002 - January 2005
iMedica  May 2001 - September 2002
Blue Cross and Blue Shield of Louisiana   June 1998 - April 2000

Skills
Software Development, Software Engineering, C#, .NET, Visual Studio, XML, UML, HL7, CCDA, Agile Methodolgy, Agile Methodologies

Education
Iowa State University   1991 — 1993
M.S., Computer Aided Design

Anna University   1986 — 1991
B. Arch, Architecture

Experience
Blue Cross and Blue Shield of Louisiana   January 2014 - Present
Stephenson Disaster Management Institute at LSU   February 2007 - July 2015
Stephenson Disaster Management Institute at LSU   July 2009 - September 2013
Louisiana Department of Health and Hospitals  March 2009 - January 2010
Antares Technology Solutions  March 2008 - March 2009
FiRST Responder Systems & Technologies, Inc.   January 2006 - January 2008
Innovative Emergency Management  December 2003 - January 2006
Pennington Biomedical Research Center  January 2001 - December 2003
ITI Technical College  2000 - 2003
Innovative Emergency Management  October 1996 - January 2001

Skills
Healthcare Information..., Emergency Management, Homeland Security, Project Management, Strategic Planning, Business Development, Management, Leadership, Program Management, Software Development, Business Analysis, Team Building, Software Project..., Team Leadership, Budgets, Databases, Change Management, IT Strategy, Public Speaking, Project Planning, Software Documentation, Business Intelligence, Business Planning, Government, Information Technology, Strategy, System Administration, Disaster Recovery, Management Consulting, Requirements Analysis, IT Management, Microsoft SQL Server, Analysis, SDLC, SQL, IT Service Management, Security, Cloud Computing, Outsourcing, Start-ups, Enterprise Architecture, Training, Integration, SharePoint, Process Improvement, Business Process..., Access, Entrepreneurship, Networking, ERP

Education
Tulane University - A.B. Freeman School of Business   1999 — 2001
Masters of Business Administration, Business Administration

Louisiana State University and Agricultural and Mechanical College   1997 — 1999
Masters in Information Systems and Decision Sciences, Information Systems, 3.98 GPA

Louisiana State University and Agricultural and Mechanical College   1991 — 1996
Masters in Computer Engineering, Computer Engineering

Ruprecht-Karls-Universität Heidelberg   1992 — 1993
Postgraduate Certificate in Applied Mathematics, Applied Mathematics

Louisiana State University   1988 — 1991
Bachelors in Electrical and Computer Engineering, Electrical Engineering

Universidad Centroamericana 'José Simeón Cañas'   1984 — 1987
No degree available due to transfer to LSU, Electrical Engineering

Centro Tecnico en Electronica   1981 — 1984
Associate Degree, Industrial Electronics and Computers

Escuela Alemana de San Salvador   1971 — 1984
Highschool, Theoretical and Mathematical Physics

Experience
Blue Cross and Blue Shield of Louisiana   May 2014 - Present
Blue Cross and Blue Shield  March 1999 - May 2014

Skills
Provider Relations, Contract Negotiation, Health Insurance, Network Development, Medicare, HIPAA, PPO, Insurance, Strategic Planning, Healthcare, Healthcare Management, Managed Care, Healthcare Information..., Visio, Vendor Management, Quality Improvement, Business Analysis, Medicaid, Process Improvement, Employee Benefits, HMO, IT Management, Integration, SharePoint, PMP, SDLC

Education
Baton Rouge Community College   1989 — 1991
Paralegal Certificate, Paralegal Studies

Experience
LexisNexis Risk Solutions  June 2008 - Present
Seminole Tribe of Florida  October 2006 - February 2008
Levitt Corporation  2005 - 2006
Blue Cross and Blue Shield of Louisiana   2004 - 2005
Moran Printing, Inc.   1997 - 2004

Skills
Project Management, PMO, Business Analysis, Integration, Software Documentation, Business Process..., Six Sigma, Business Process, Training, Business Intelligence, Process Improvement, Project Portfolio..., Vendor Management, PMP, Visio, IT Strategy, Software Project..., Cross-functional Team..., SharePoint, IT Management, CRM, Program Management, Six Sigma Green Belt, Business Process Design, Business Process Mapping, Change Management, Resource Management, Requirements Analysis, SDLC, Business Process..., Experienced Business..., Business Process..., Business Process..., Business Process..., Business Process Testing, Agile Project Management, Strategic Enterprise..., MS Project, Outsourcing, Business Transformation

Education
ESI - George Washington University   2014 — 2014
Program Management Certification

ESI - George Washington University   2012 — 2012
Strategic Enterprise Analysis

Husson University   1982 — 1986
Management Information Systems, General

Husson University   1982 — 1985

Experience
Vickers Household   May 2014 - Present
US Federal Credit Union  2011 - May 2015
Fairview Health Services  March 2005 - May 2014
Blue Cross and Blue Shield of Louisiana   1995 - 2005
Hibernia National Bank  1983 - 1991

Skills
Risk Management, Internal Audit, Accounting, Internal Controls, Governance, Process Improvement, Financial Analysis, Enterprise Risk..., Auditing, Mergers & Acquisitions, Sarbanes-Oxley Act

Education
Louisiana State University   1971 — 1973
Master's degree, Accounting

Louisiana State University   1967 — 1971
Bachelor's degree, Accounting

Experience
Blue Cross and Blue Shield of Louisiana   June 2015 - Present
Southern University and A&M College System  August 2014 - Present
IGATE  July 2012 - August 2014

Skills
Microsoft Office, SharePoint Designer, Powershell, Manual Testing, HTML, C, Unix, Java, C++, JavaScript, Oracle, XML, Core Java, SQL

Education
Jawaharlal Nehru Technological University   2007 — 2011

Southern University and Agricultural and Mechanical College at Baton Rouge
Master's degree, Computer Science, A

Experience
True Media  March 2015 - Present
Blue Cross and Blue Shield of Louisiana   September 2013 - December 2014
HOPE Ministries  June 2013 - August 2013
Tropicana Entertainment - Belle of Baton Rouge  June 2012 - June 2013
Cyclone Laundry and Internet Cafe   February 2010 - April 2013
LSU Tiger TV  January 2010 - May 2011

Skills
Google Analytics, Public Relations, Social Media, Marketing, Newsletters, Advertising, Editing, Press Releases, Public Speaking, Marketing Event Planning, Promotions, Media Relations, Copywriting, Outstanding..., Final Cut Pro, Social Media Marketing, Facebook, Event Management, Internal Communications, Video, Online Marketing, Ap Style, Adobe Acrobat, AvidXchange, Microsoft Office, Email Marketing, Event Planning, Creative Writing, Social Networking, Hootsuite, Storytelling, Blogging, Newspapers, Data Entry, PowerPoint, Customer Service, Nonprofits, Video Editing, Sports Marketing, Fundraising, News Writing, Video Production, WordPress, Avid, Non-profit Volunteer, Sports, Corporate Events, Casino, AP Style

Education
Louisiana State University and Agricultural and Mechanical College   2009 — 2013
Communications Studies, Communication and Media Studies

Frisco Wakeland High School   2007 — 2009
High school

Zachary High

Experience
Blue Cross and Blue Shield of Louisiana   September 2014 - Present
Self-Employed  November 2010 - Present
GP Strategies Corporation  April 2012 - September 2014
ExxonMobil  August 2011 - April 2012
General Dynamics Information Technology  June 2011 - September 2011
IEM, Baton Rouge   April 2008 - June 2011
Tiger Weekly  October 2004 - August 2010
The New York Times Company  October 2007 - April 2008
Tri-Parish Times   April 2007 - October 2007
The Online Reporter   October 2006 - March 2007

Skills
Editing, Newsletters, Technical Writing, Adobe Acrobat, SnagIt, RoboHelp, Technical Communication, AP Style, Copy Editing, Proofreading, Manuals, Software Documentation, Proposal Writing, Captivate, Microsoft Office, Writing, Blogging, Documentation, Copywriting, Technical Documentation, Microsoft Word, Publications, Instructional Design, InDesign, Word, PowerPoint, Outlook, E-learning, Excel, Online Help, Media Relations, Guides, Visio, Photography, T-SQL

Education
Louisiana State University
Bachelor of Arts, English; Creative Writing and Literature

Experience
Blue Cross and Blue Shield of Louisiana   October 2012 - Present
Blue Cross and Blue Shield of Louisiana   September 1999 - October 2012
Camsoft Data Systems, Inc   March 1998 - September 1999
Tri-State Health System, Mercy Community Hospital   August 1997 - February 1998
Earle Electric Inc   March 1995 - August 1997
AAR Skydyne   March 1993 - March 1995
Kolmar Laboratories, Inc   February 1988 - March 1993

Skills
Cisco Wireless, Cisco Routers, Microsoft Office..., Cisco Nexus, Data Centre Architecture, Fiber Optic Cable, Cisco Routing &..., Microsoft Visual Studio...

Education
Louisiana State University   1980 — 1987
Bachelor's degree, Engineering, 2.8

Experience
Blue Cross and Blue Shield of Louisiana   August 2015 - Present
Blue Cross Blue Shield of Louisiana  January 2013 - Present
Assumption Parish School Board  August 2012 - December 2012

Skills
Insurance, Claim, Employee Benefits

Education
Nicholls State University   2006 — 2012
Bachelor of Arts (B.A.), History

Louisiana State University   2004 — 2005

Experience
Blue Cross and Blue Shield of Louisiana   May 2014 - August 2014
Aldridge  May 2010 - August 2012

Skills
SAP ERP, Microsoft SQL Server, SQL, PowerPivot, Microsoft Visual Basic, SAS Enterprise Miner, Microsoft Office

Education
Louisiana State University   2011 — 2015
Bachelor's Degree, Information Technology and Decision Sciences