Blue Cross and Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, MA CEO: Andrew Dreyfus (Sep 7, 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross and Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Cross and Blue Shield of Massachusetts Employees
US Health Advisors October 2012 - Present
Guardian Solar LLC 2009 - January 2013
Blue Cross and Blue Shield of Massachusetts March 1983 - October 2008
Skills
Coaching, Leadership, Sales, Network Marketing, Marketing, Business, Leadership Development, Team Building, Business Development, Insurance, Public Speaking, Project Management, Healthcare, Management, Direct Sales, Small Business, Budgets, Customer Service, Negotiation, Employee Benefits, Sales Operations, Training, Strategic Planning, Time Management, Account Management, Health Insurance, Networking, New Business Development, Recruiting
Education
Northeastern University 1992 — 1996
Business Management, Human Resources
Northeastern University
Business, Management, Finance, Human Resources
The Rendon Group (Boston) November 2013 - Present
Blue Cross and Blue Shield of Massachusetts June 2012 - October 2014
Wet Seal, Inc May 2010 - April 2012
InFocus Entertainment June 2009 - August 2009
Skills
Final Cut Pro, Video Production, Opera, Vocals, Camera Operating, Microsoft Office, WordPress, Photography, Photoshop, Spanish, Soundtrack Pro, Music, Social Media
Education
Hampton University 2008 — 2012
Bachelor of Arts (BA), Broadcast Journalism
Boston Connect Real Estate Services December 2013 - Present
Boston Connect Real Estate 2010 - Present
Blue Cross and Blue Shield of Massachusetts January 2009 - May 2010
Casa de Amparo April 2006 - May 2008
Skills
Real Estate, First Time Home Buyers, Short Sales, Relocation, Sellers, Foreclosures, Buyer Representation, Single Family Homes, Listings, Residential Homes, New Home Sales, Referrals
Education
Saint Michael's College 2001 — 2005
BA, Psychology
MedForce December 2013 - Present
Waterford Wedgwood Royal Doulton (WWRD US, LLC) 2003 - March 2013
Waterford Wedgwood USA March 1998 - June 2003
Waterford Wedgwood USA 1991 - 2001
Waterford Wedgwood USA 1998 - 1999
Blue Cross and Blue Shield of Massachusetts September 1995 - December 1997
Skills
Product Marketing, Marketing, Trade Shows, Luxury Goods, Marketing Strategy, Merchandising, Marketing Communications, Sales, Brand Management, Retail, Event Management, Market Planning, Advertising, Consumer Products, E-commerce, Visual Merchandising, Negotiation, Product Launch, Strategic Planning, Sales Management, Budgets, Social Media, Public Relations, Management, Wholesale, Budget Monitoring, Product Development, Training, Brand Ambassadors, Forecasting, Multi-channel Marketing, Brand Development, P&L Management, Customer Acquisition, Digital Marketing, Marketing Management, Cross-functional Team..., Product Management, New Business Development, Email Marketing, Inventory Management, Online Marketing, Direct Marketing, Leadership, Income Statement, Market Research, Pricing, Strategy, Social Media Marketing, Proficient in both Mac...
Education
Trinity College, Dublin 1993 — 1995
BS, International Marketing
Dundalk Institute of Technology 1989 — 1992
Diploma, Marketing
The MITRE Corporation 2009 - Present
Coclin Associates 2008 - 2009
Fidelity Investments 1999 - 2008
Fidelity Investments 1999 - 2008
The Boston Company / Mellon Trust 1994 - 1999
The Boston Company / Mellon Trust 1994 - 1999
The Boston Company / Mellon Trust 1994 - 1999
Federal Deposit Insurance Corporation 1992 - 1993
Blue Cross and Blue Shield of Massachusetts 1980 - 1991
Blue Cross and Blue Shield of Massachusetts 1980 - 1991
Skills
Process Analysis,..., Risk / Operations..., Information Security,..., Business Continuity, Security, Business Analysis, Operations Management, Risk, Records Management, Information Security, Financial Risk, Program Management, Vendor Management, Networking, Management, Process Improvement, Software Documentation, Strategy, Disaster Recovery, Change Management, Leadership, Business Process, Outsourcing, Training, Analysis, Project Management, Organizational..., Team Building, Six Sigma, Human Resources, Policy, Risk Management, Budgets, Governance, Employee Relations, Strategic Planning, Business Process..., SDLC, IT Strategy, IT Management
Education
Bentley College - Elkin B. McCallum Graduate School of Business
Master, Business Administration, with a Concentration in Computer Information Systems
Fitchburg State University
Bachelor of Science, Education
Fitchburg State University
Graduate Certificate, Technical Writing and Computer Science
St. Bernard's High School
Assurant Employee Benefits January 2014 - Present
Progress Benefits Company 2009 - January 2014
McSweeney and Ricci 2008 - 2009
Appleby and Wyman 2006 - 2008
William Gallagher Associates July 2004 - July 2006
Blue Cross and Blue Shield of Massachusetts 1995 - 2005
Skills
Health Savings Accounts, Employee Benefits, Health Insurance, Cafeteria Plans, Group Benefits, Life Insurance, Disability Insurance, Small Group Health Plans, Large Group Health Plans, Sales, Insurance, New Business Development, Benefits Administration, Underwriting, Account Management, Managed Care, Claim
Education
Salem State College 1988 — 1993
Accounting
Medford High School 1984 — 1988
Cardinal Cushing Centers, Inc. - LOU South Day Habilitation Program August 2014 - Present
Weymouth Public School January 2014 - May 2014
Cardinal Cushing Centers, Inc. November 2011 - December 2013
Blue Cross and Blue Shield of Massachusetts August 1985 - July 1990
Skills
Teaching, PowerPoint, Training, Public Speaking, Microsoft Excel, Nonprofits, Microsoft Office, Research, Event Planning, Program Development, Microsoft Word
Education
Eastern Nazarene College 2009 — 2011
BA, Business Management
Massasoit Community College 2005 — 2009
Associate's Degree, Liberal Arts Studies
Somerville-Cambridge Elder Services August 2014 - Present
Exploring New Opportunities in Health Care Organizations and Government-Sponsored Health Plans June 2014 - Present
Tufts Health Plan May 2012 - May 2014
Blue Cross and Blue Shield of Massachusetts July 2005 - May 2012
Tufts Health Plan November 1994 - June 2005
Bentley University 1991 - 1994
Skills
Marketing, Marketing Communications, Marketing Strategy, Medicare, Leadership, Managed Care, Strategy, Project Management, Brand Management, Marketing Management, Advertising, Direct Marketing, Cross-functional Team..., Healthcare, Integrated Marketing, Management
Education
Bentley University
Bachelor of Science, Marketing
Executive Leadership Council
Strengthening the Pipeline Program
Middlesex Community College
Certificate, Social Media Marketing
insurance Partners healthcare - temp. PositionPartners HealthCareJune 2014 - Present
Tufts Health Plan 1999 - 2013
One Health Plan of Mass 1997 - 1999
Blue Cross and Blue Shield of Massachusetts 1995 - 1997
Harvard Vanguard Medical Associates 1986 - 1995
Skills
Familiar with Microsoft..., Medicare, Medical Billing, Training, Health Insurance, Administration, Analysis, Claim, Human Resources, Medical Records, Databases, Telephone Skills, Auditing, Fax, Insurance, HIPAA
Education
Newbury College 1988 — 2002
Bachelor of Science, Health/Health Care Administration/Management, Summa Cum Laude
Aquinas College 1983 — 1986
Associate of Science (AS), Medical Secretarial, B
NaviSite June 2014 - Present
Steward Health Care, LLC April 2012 - February 2014
Arcadia Solutions October 2001 - April 2012
Concordant, Inc. October 2001 - September 2010
Blue Cross and Blue Shield of Massachusetts 2001 - September 2010
USAF 1992 - 2002
Skills
Enterprise Architecture, IT Strategy, Disaster Recovery, HIPAA, Program Management, Healthcare Information..., Integration, Security, Leadership, Change Management, Data Center, Enterprise Software, Information Technology, Process Improvement, Information Security, CISSP, Vendor Management, SDLC, Business Analysis, Computer Security, Information Security..., Leadership Development, Team Building, Team Leadership, Account Management, SaaS, IT Management
Education
Webster University 1997 — 1999
Master of Science (MS), Computer Resources and Information Management
Colgate University 1984 — 1988
BA, Mathematics
State Street 2007 - 2014
State Street 1998 - 2007
State Street 1996 - 1998
State Street April 1994 - January 1996
Blue Cross and Blue Shield of Massachusetts December 1983 - December 1993
Skills
Business Process..., Team Management, Procedure Development, Risk Management, Acquisition Integration, Standards Compliance, Staff Development, Project Management, Requirements Analysis, Change Management, SDLC, Leadership, Process Improvement, Management, Financial Analysis, Financial Services, Microsoft Office, Visio, Microsoft Project, QuickBooks
Education
Bentley College
Bachelor of Science (BS), Economics
EY August 2015 - Present
Blue Cross and Blue Shield of Massachusetts January 2001 - June 2015
Education
University of Massachusetts Boston 2012 — 2015
Bachelor of Science in Management, Accounting and Business/Management
Quincy College
Business Administration
US Department of Health and Human Services June 2009 - Present
CIGNA Healthcare 2001 - 2009
Blue Cross and Blue Shield of Massachusetts 1996 - 2001
Chadwick Martin Bailey 1991 - 1996
Skills
Market Research, Statistics, Six Sigma, Qualitative Research, Data Analysis, Quantitative Research, Program Evaluation, Research Design
Education
University of Massachusetts, Amherst
Doctor of Philosophy (PhD), Psychology
University of Pennsylvania
BA, French Language and Literature
iSpecimen 2011 - Present
Jefferies & Company 2009 - 2010
Leerink Swann 2002 - 2009
ABN AMRO Bank N.V. 1996 - 2002
Coopers & Lybrand Consulting May 1993 - June 1996
Blue Cross and Blue Shield of Massachusetts January 1989 - May 1993
Skills
Finance, Equity Research, Health Care Regulation, Financial Analysis, Molecular Diagnostics, HIPAA, Hardware Diagnostics, Venture Capital, Valuation, Mergers & Acquisitions, Strategy, Due Diligence, Financial Modeling, Lifesciences, Corporate Development, Biotechnology, Life Sciences
Education
Northeastern University 1987 — 1988
Master of Business Administration (MBA), Finance, General
University of Massachusetts, Amherst 1977 — 1981
Bachelor of Arts (B.A.), Economics
John Hancock Financial Services February 2013 - Present
AstraZeneca March 2011 - February 2013
Blue Cross and Blue Shield of Massachusetts September 2010 - November 2011
Blue Cross and Blue Shield of Massachusetts September 2010 - November 2011
IBM Global Services May 2003 - March 2011
Blue Cross and Blue Shield of Massachusetts September 2010 - 2011
John Hancock March 1998 - May 2003
John Hancock Financial Services 1997 - 2003
John Hancock Life Insurance Company (U.S.A.) 1987 - 2003
Bank of Boston 1994 - 1998
Skills
Hardware, SDLC, Remote Desktop, XP, VMware, Active Directory, Integration, Technical Support, Mobile Devices, Laptops, Blackberry, Vendor Management, Citrix, VPN, ITIL, Business Analysis, Help Desk Support, Android, Disaster Recovery, Troubleshooting, iPad, Windows 7, SCCM, System Administration, Virtualization, Desktop Computers, Lotus Notes, System Deployment, Windows Server, Blackberry Enterprise..., IT Operations, Servers, Windows XP
Education
Quincy College 1977 — 1980
High School, Electronics
Quincy College 1977 — 1980
Electrical and Electronics Engineering
Florida Hospital July 2012 - Present
DSN Consulting May 2011 - July 2012
MacNeal Hospital December 2007 - April 2011
DSN Consulting September 2005 - September 2007
Workforce Development, Inc. November 2001 - September 2005
United Airlines December 2000 - October 2001
Blue Cross and Blue Shield of Massachusetts July 1995 - November 2000
Contract Consultant June 1994 - June 1995
Massachusetts General Hospital May 1990 - May 1994
Skills
Needs Analysis, Instructional Design..., Executive Coaching, Change Management, Improving employee..., Reducing Attrition, Talent Management, Talent Development, Consulting with Senior..., Diversity Training, Workforce Development, Workforce Planning, Leadership, Job Satisfaction, Consulting, Instructional Design, Organizational..., Employee Engagement, Process Improvement, Project Management, Culture Change, 360 Feedback, Employee Relations, Management, Performance Management, Performance Improvement, Leadership Development, Training, Coaching, Healthcare, Team Building, Cross-functional Team..., Career Development, Organizational..., Onboarding, Attrition, Executive Development, Emotional Intelligence, Strategic Planning, Strategy, Organizational Design, Workshop Facilitation, Blended Learning, Employee Training, Performance Consulting, Training Delivery, Executive Management, Talent Acquisition, Staff Development
Education
Boston University
BS, Journalism
Clark University
MBA, Organization Development
Sullivan High School
Diploma
University of Massachusetts Medical School January 2009 - Present
Simmons Graduate School of Library Science January 2013 - Present
UMass Medical School January 2009 - July 2009
Shrewsbury Public Library 2007 - 2007
Beverly Hospital January 1991 - July 1993
Blue Cross and Blue Shield of Massachusetts September 1988 - August 1990
Beth Israel Hospital July 1983 - April 1985
Skills
Library, Social Networking, Research, Higher Education, Cataloging, Healthcare, Grant Writing, E-Learning, Hospitals, Community Outreach, Teaching, Information Literacy, Library Science, Editing, Staff Development, Archives, Qualitative Research, Program Evaluation, Grants, Metadata, Nonprofits
Education
University of Rhode Island 2004 — 2009
MLIS, Library science
University of New Hampshire 1979 — 1983
BSN, Nursing
PARTNERS HEALTH CARE SERVICE November 2009 - Present
PARTNERS HEALTH CARE SERVICES August 2009 - Present
Medical Terminology Boston Medical Center July 2005 - Present
Dana-Farber Cancer Institute 2010 - 2010
Boston Medical Center June 2005 - August 2009
Boston Medical Center September 2002 - August 2009
Business Writing Boston Medical Center September 2002 - August 2009
Boston Medical Center September 2002 - August 2009
Children's Hospital March 2002 - June 2002
Blue Cross-and Blue Shield of Massachusetts January 1997 - January 2002
Skills
Budgets, Microsoft Excel, Customer Service, Insurance, PowerPoint, Microsoft Word, Accounts Payable, Research, Spreadsheets, Data Entry, Finance, Workshop Facilitation, Negotiation, Executive Management, File Management, People Skills, Invoicing, Training, Healthcare, Management, Access, Process Improvement
Education
Brooklyn College 1980 — 1985
Bachelor's degree
City University of New York-Brooklyn College 1980 — 1985
BCS Financial Corporation August 2014 - Present
Cogito Corp. 2010 - 2014
United States Navy 1982 - 2013
Blue Cross Blue Shield of Massachusetts 2007 - 2009
Midwest Benefit Solutions, LLC 2003 - 2007
International Packaging Corporation 2001 - 2003
Excellus BCBS 1997 - 2001
Blue Cross and Blue Shield of Massachusetts 1992 - 1997
United States Navy 1982 - 1991
Skills
Leadership, Sales, Start-up Leadership, Business, Strategic Planning
Education
Naval War College 2005 — 2007
MA, National Security Studies
University of Illinois at Chicago 1988 — 1991
MBA, Finance and Statistics
Providence College 1978 — 1982
BS, Economics/Applied Mathematics
winchester high
EMC April 2013 - Present
Adobe Systems 2007 - 2013
Bose Corporation 1997 - 2006
Blue Cross and Blue Shield of Massachusetts 1994 - 1997
Digital Equipment Corporation 1988 - 1993
Skills
Performance Management, Talent Management, Employee Engagement, Succession Planning, Employee Relations, Onboarding, Talent Acquisition, Workforce Planning, Recruiting, Human Resources, Organizational..., Organizational Design, College Recruiting, Change Management, Organizational..., Leadership Development, Executive Coaching, Career Development, Coaching, Public Meeting..., Leadership, Culture Change, Training
Education
Boston University
MEd, HR Training & Development
University of Chicago
MA, HR & Organizational Behavior
Syracuse University
BA, HR & Psychology
Allison Rimm and Associates 2007 - Present
Massachusetts General Hospital 1995 - August 2011
Blue Cross and Blue Shield of Massachusetts 1992 - 1995
Skills
Strategic Planning, Retreat Facilitation, Personal Branding and..., Leadership Development, Change Management, Healthcare, Public Speaking, Healthcare Information..., Healthcare Management, Executive Coaching, Hospitals, Non-profits, Program Development, Coaching, Nonprofits, EHR, Management Consulting, Program Management, Start-ups, Leadership, Training, Strategy, Business Planning, Entrepreneurship, Staff Development, Policy, Retreats, Consulting, Health Policy, Management, Organizational..., Healthcare Consulting, Project Planning, Business Development
Education
Harvard University School of Public Health
MS
Harvard Macy Institute 2011 — 2011
Program for Educators in Health Professions
University of Massachusetts, Amherst
BS
Johnson & Johnson November 2006 - Present
Pfizer Global Research and Development August 2004 - November 2006
Novartis September 2001 - August 2004
Pfizer/Warner-Lambert October 1998 - September 2001
MetaWorks, Inc February 1996 - October 1998
Blue Cross and Blue Shield of Massachusetts June 1995 - February 1996
Education
State University of New York - System 1990 — 1995
Ph.D., Mathematics and Statistics
CuraScript SD, An Express Scripts Co. September 2015 - Present
Walt Disney Parks and Resorts April 2011 - January 2015
Live Theatre and Corporate Video 1997 - 2014
Walt Disney Parks and Resorts April 2001 - April 2011
Walt Disney Parks and Resorts June 1998 - April 2001
Publix Supermarkets October 1997 - June 1998
Arbella Mutual Insurance Co. February 1990 - September 1997
Commercial Union Insurance Co. March 1988 - February 1990
John Hancock Insurance Co. November 1986 - March 1988
Blue Cross and Blue Shield of Massachusetts November 1984 - November 1986
Skills
Project Management, Strategic Planning, Leadership, Business Relationship..., Business Analysis, Team Leadership, Vendor Management, Written & Oral..., Meeting Facilitation, Process Improvement, Production Planning, Process Definition, Acting, Voice Over, Director, Theatrical Production, Corporate Videos, Stage Management, Marketing, Program Management, Strategy, PMP, Software Development, Project Planning, Workshop Facilitation, Visio, IT Management, IT Strategy
Education
University of Massachusetts
BA, Political Science
Boston University
Boston University
Project Management
Don Bosco Technical High School
Deepwater Horizon Economic Claims Center Sr. InvestigatorBlueCross BlueShield of TennesseeJune 2007 - November 2012
Raymond Bouchard Investigations October 2003 - June 2007
Blue Cross and Blue Shield of Massachusetts August 2001 - October 2003
Tufts Health Plan April 2000 - August 2001
UnitedHealthcare April 1999 - April 2000
Rhode Island Ethics Commission March 1992 - April 1999
Skills
Electronic Warfare..., Claim, Insurance, Health Insurance, Fraud, Private Investigations, Auditing, Medicare, Background Checks, Enforcement, Surveillance, Claims Management, Analysis, Medicaid, Healthcare, Risk Assessment, Investigation, Investigative Research, Managed Care, Health Care Fraud, Criminal Law, Forensic Analysis, Evidence, Data Analysis, Criminal Investigations, Criminal Justice, Policy, Internal Investigations, Interviews, Claim Investigation, Risk Management, Investigative Reporting, Medical Compliance, Executive Protection, Firearms, Interrogation, Fraud Detection, Workers Compensation, Corporate Security, Certified Fraud Examiner, Training, Workplace Violence, Physical Security, Medicare Part D, Computer Forensics, Government, Subrogation, Expert Witness, Special Investigations, Health Policy
Education
University of Rhode Island 1987 — 1990
Bachelor of Arts (B.A.), Journalism
Reliant Medical Group March 2015 - Present
Beth Israel Deaconess Care Organization (BIDCO) September 2013 - March 2015
Theranos Inc. May 2011 - September 2013
Blue Cross Blue Shield of Massachusetts July 2009 - May 2011
Mult-Service Eating Disorder Association January 2008 - May 2011
Blue Cross Blues Shield of MA June 2003 - July 2009
Blue Cross Blue Shield of MA June 2001 - June 2003
Blue Cross and Blue Shield of Massachusetts January 2001 - January 2003
Tufts Health Plan January 2000 - January 2001
Harvard Pilgrim Health Care January 1999 - January 2000
Skills
Healthcare, Medicare, Provider Relations, Managed Care, Medicaid, Physicians, Hospitals, HMO, Healthcare Consulting, Utilization Management, Healthcare Industry, PPO, Health Insurance, Network Development, Health Policy, Healthcare Management, HIPAA, Home Care, HEDIS, Meditech, Pharmacy Benefit..., Disease Management, Medical Billing, ICD-9, Patient Advocacy, Healthcare Information..., Contract Negotiation, Medical Compliance, Credentialing, Physician Relations, Insurance, Strategic Planning, Medicine, Quality Improvement, EMR, Practice Management, Medicaid Managed Care, Patient Safety, EHR, JCAHO, Pharmacy Automation, Pharmacy, Revenue Cycle, Training, Medicare Part D, Informatics, Medical Coding, Revenue Cycle Management, CPT, Healthcare Reimbursement
Education
Providence College
Bachelor of Science Health Care Administration, Health Care Administration
FlightCar July 2014 - Present
NextWorth Solutions, Inc. April 2013 - June 2014
Specialty Commerce Corp. October 2010 - April 2013
Unishippers April 2008 - September 2010
Banc of America Corporate Insurance Agency, LLC November 2006 - November 2007
Blue Cross and Blue Shield of Massachusetts June 2001 - November 2006
Skills
Management, Training, Customer Service, Sales, Team Leadership, Coaching, Employee Benefits, Account Management, Leadership, Team Building, Customer Retention, Insurance, Operations Management, Process Improvement, Microsoft Office, Cross-functional Team..., Strategic Planning, Direct Sales, Marketing, Change Management, Salesforce.com, Human Resources, Forecasting, Performance Management, Strategy, New Business Development, Logistics, Vendor Management, Health Insurance, PowerPoint, Healthcare, Employee Engagement
Education
Bridgewater State University 1996 — 2001
Bachelors, Communications
Blue Cross and Blue Shield of Massachusetts December 2012 - Present
Blue Cross and Blue Shield of Massachusetts June 2011 - December 2012
Blue Cross Blue Shield of Massachusetts October 2003 - June 2011
Blue Cross Blue Shield of Massachusetts January 2000 - October 2003
Bank of America February 1993 - December 1999
Skills
Process Improvement, Analysis, Quality Assurance, Training, Testing, Insurance, Employee Benefits, Auditing, Policy, Accounting, Claim, Internal Audit, Research, Medical Coding, Health Insurance, Medicare, HIPAA, Managed Care, Healthcare, Medicaid, Access
Education
University of Massachusetts Dartmouth 2012 — 2015
Business Administration and Management, General
Upper Cape Cod Regional Technical School 1979 — 1982
Cosmotology, Cosmotology
Havas February 2015 - Present
Havas August 2012 - February 2015
[wire] stone, An Integrated Digital Marketing Agency February 2006 - August 2012
Schawk! 2002 - 2006
Greco Ethridge Group 1996 - 2002
i3 - Information & Imagination, Inc. May 1995 - May 1996
Blue Cross and Blue Shield of Massachusetts 1991 - 1995
Skills
Strategic Leadership, Profit & Loss Management, Business Growth, Managing High..., Rapid Growth, Digital Marketing, Non-profit Consulting, Brand Development, E-commerce, Integrated Marketing, Digital Media, Social Media, Demand Generation, Customer Acquisition, Customer Retention, Online Marketing, Digital Strategy, Retail, Marketing Strategy, B2C, New Business Development, B2B, Multi-channel Marketing, Strategy Development, Online Advertising, Strategy, Email Marketing, Business Development, Interactive Marketing, Income Statement, High Performance Teams, Strategic Planning, Leadership, Marketing, Advertising, CRM, Start-ups, Social Marketing, Brand Management, Relationship Marketing, Direct Marketing, Brand Architecture, Corporate Communications, B2B Marketing, SEM, Mobile Marketing, Lead Generation, Interactive Advertising, Marketing Management, Web Analytics
Education
Bentley University 1988 — 1992
BS, Marketing
Suffolk University - Sawyer Business School 1994 — 1995
MBA
Baystate Benefit Services October 1998 - Present
Blue Cross and Blue Shield of Massachusetts 1992 - October 1998
Skills
Disability Insurance, Employee Benefits, Health Insurance, Strategic Planning
Education
Stonehill College 1986 — 1990
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Blue Cross Blue Shield of Massachusetts September 2011 - Present
Blue Cross and Blue Shield of Massachusetts June 2008 - September 2011
Uno's Chicago Bar and Grill March 2006 - October 2010
Skills
Insurance, Health Insurance, Employee Benefits, Customer Service, Outlook, Managed Care, HIPAA, Call Centers, Medicare, Sales, Microsoft Office, Brokers, Health Savings Accounts, Leadership, Healthcare, Process Improvement, Sales Presentations, Account Management, Microsoft Word, Public Speaking, Claims Resolution, Time Management, Claim, Marketing, Medicare Part D, Customer Retention
Education
Bristol Community College 2001 — 2006
Associates, General Business Management
US Liner February 2012 - Present
EDS/Hewlett Packard Corp January 1997 - June 2009
Hewlett-Packard January 1992 - June 2009
EDS June 1996 - January 1997
Blue Cross and Blue Shield of Massachusetts August 1981 - June 1996
Education
Boston Latin HS 1970 — 1976
Boston Latin School
Stonehill College October 2008 - Present
Town of Plymouth November 2003 - October 2008
Blue Cross and Blue Shield of Massachusetts 2003 - 2008
Akula Software 2000 - 2002
Skills
Higher Education, Employee Relations, Human Resources, Employee Benefits, Performance Management, Resume Writing, Nonprofits, Retirement Benefits, Team Building, Career Development, Personnel Management, Organizational...
Education
University of Massachusetts, Amherst 1985 — 1989
BA, Spanish Linguistics
Harvard Pilgrim Health Care July 2001 - Present
Harvard Pilgrim Health Care 1997 - 2008
Blue Cross and Blue Shield of Massachusetts 1985 - 1997
Skills
Managed Care, Medicare, Health Insurance, Healthcare, Healthcare Management, Healthcare Industry, Insurance, Healthcare Consulting, HMO, Public Health, Account Management, PPO, Project Management, Leadership, Sales, Medicare Part D, Social Security, Training, HIPAA, Health Care Reform, Employee Relations, Health Policy, Employee Benefits, Healthcare Information..., Revenue Cycle, Provider Relations, Physicians
Education
Harvard T.H. Chan School of Public Health 1987 — 1989
Certificate, Public Health
Stonehill College 1981 — 1985
BS, Health Care Administration and Marketing
Cardinal Spellman H.S. 1977 — 1981
Blue Cross and Blue Shield of Massachusetts November 2009 - Present
Blue Cross and Blue Shield of Massachusetts August 2005 - November 2009
ATC Engineering November 2002 - August 2005
Interliant / Akibia June 2001 - August 2002
Cambridge Technology Partners / Novell September 1999 - June 2001
Hewlett-Packard September 1998 - November 1999
Skills
E-procurement, Vendor Management, IT Asset Management, Software Procurement, License Management, IT Financial Management, Purchase Management, Sourcing & Procurement, Contract Negotiation, Non-disclosure..., Bid Process Management, Proposal Evaluation, SWOT analysis, Gap Analysis, Vendor Relations, Purchasing Management, Cost Containment, Purchasing Strategy, RFP, Procurement, Negotiation, Contract Management, Strategic Sourcing, Outsourcing, Contract Negotiations, Cross-functional Team..., Supplier Management, SLA, Purchasing, Sourcing, Vendors, PMP, Process Improvement, Program Management, Project Management, Enterprise Software, PMO, Business Process..., Professional Services, Training
Education
Boston University 1994 — 1998
BA, Economics / Int'l Business Relations
Suffolk University - Sawyer School of Management 2004 — 2005
MBA Course Study, Business Administration and Management
International Computer Negotiation (ICN) / CAUCUS 2012 — 2015
IT Contracts Management
Tufts Health Plan December 2012 - Present
Blue Cross and Blue Shield of Massachusetts 2005 - Present
Blue Cross Blue Shield of MA June 2005 - 2008
Skills
Healthcare, Process Improvement, Healthcare Information..., Program Management, SDLC, Strategy and..., Health Insurance
Education
Long Island University, C.W. Post Campus 2004 — 2005
MS Health Administration, 3.86
State University of New York College at Buffalo 1999 — 2001
MS Computer Science
University of Mumbai 1995 — 1999
Bachelors in Computer Engineering
VESIT 1995 — 1999
Bachelors in Computer Engineering
Blue Cross and Blue Shield of Massachusetts November 2010 - Present
Blue Cross Blue Shield of Massachusetts August 2004 - November 2010
Blue Cross Blue Shield of MA February 2001 - 2004
BCBSMA 1995 - 1997
BCBSMA 1995 - 1997
Skills
Insurance, Business Analysis, Program Management, SDLC, Process Improvement, Vendor Management, Underwriting, Visio, Managed Care, Medicare, Healthcare, Requirements Analysis
Education
Bridgewater State College 1985 — 1990
Bachelor's degree, Communictions
Managed Markets and Account Management Training June 2012 - Present
Informa Training Partners June 2006 - June 2012
Managed Care Consulting January 1996 - May 2006
Blue Cross and Blue Shield of Massachusetts July 1991 - March 1995
Skills
Pharmaceutical Industry, Managed Care, Account Management, Instructional Design, Strategic Planning, Training, Workshop Facilitation, Pharmaceutical Sales, Diabetes, Medical Devices, Biotechnology, Coaching, Sales Effectiveness, Oncology, Gastroenterology, E-Learning, Healthcare, Program Management, Selling Skills, Product Launch, Neurology, Managed Markets, Hospitals, Leadership Development, Strategy, Sales
Education
Simmons College School of Management 1983 — 1984
MBA, Marketing
Barnard College 1975 — 1979
BA, Political Science
blue cross and blue shield of massachusetts September 1995 - Present
Education
St. Xavier's College 1984 — 1989
SUNSTEIN KANN MURPHY & TIMBERS LLP 1995 - Present
Blue Cross and Blue Shield of Massachusetts 1979 - 1995
Education
Boston College 2005 — 2009
STM
Boston University School of Law 1968 — 1971
JD, law
Dartmouth College 1962 — 1968
AB
Fidelity Investments June 2015 - Present
The Crosby Company of New Hampshire November 2013 - June 2015
Fidelity Investments October 2007 - September 2013
Fidelity Investments July 2004 - September 2007
Fidelity Investments May 2000 - July 2004
Fidelity Investments August 1998 - May 2000
Blue Cross and Blue Shield of Massachusetts January 1994 - July 1998
Lechmere Sales January 1990 - January 1994
Blue Cross and Blue Shield of Massachusetts January 1985 - January 1990
Skills
Business Analysis, Process Improvement, Requirements Analysis, Requirements Gathering, Vendor Management, SDLC, Program Management, Six Sigma, Cross-functional Team..., Software Documentation, Project Management, Change Management, Leadership, Business Process..., CRM, Management, Analysis, Visio, PMP
Education
University of Massachusetts, Boston
M.Ed, Instructional Design
Isenberg School of Management, UMass Amherst 1981 — 1985
BBA, Management
Blue Cross and Blue Shield of Massachusetts Human ResourcesBlue Cross and Blue Shield of MA1995 - Present
Jordan Marsh 1978 - 1992
Education
Eastern University
Harvard Vanguard Medical Associates August 2005 - Present
Blue Cross and Blue Shield of Massachusetts January 2000 - January 2004
Harvard Pilgrim Health Care January 1995 - January 2000
Fernald Center January 1978 - January 1995
Skills
Organizational..., Employee Opinion Surveys, Performance Management, Compensation, Leadership Development, HR Strategy, Career Development, Interviewing, Employee Relations, Employment Law, HRIS, Benefits, PeopleSoft, HR Consulting, Organizational Change, Coaching, Change Management, Process Improvement, Workforce Planning, Healthcare, Continuous Improvement, Team Building, Employee Engagement, Payroll, Strategic Planning, Lean Manufacturing, Customer Service, Hiring, Mentoring, Talent Management, Benefits Administration, Employee Benefits, Succession Planning, Staff Development, Labor Relations, Negotiation, Organizational Design, Health, Planning, Compliance, Budgeting, Onboarding, Performance Appraisal, Career Counseling, Resume Writing, HR Policies, Recruitment/Retention, Organizational..., Talent Development, Human Capital Management
Education
Bentley University 1983 — 1985
2 - Certificates, Human Resources Certificate and Employee Benefits Certificate
Antioch University New England 1982 — 1983
M.Ed., Management / Organizational Behavior
Boston College 1973 — 1977
Bachelor of Arts, Double Major: Psychology and Philosophy
Boston College
Partners HealthCare April 2010 - Present
Independent Consultant April 2009 - September 2009
Blue Cross and Blue Shield of Massachusetts July 2006 - November 2008
NaviMedix June 2003 - June 2006
TACS Pension Systems April 2002 - May 2003
Teradyne December 2001 - April 2002
Time0, subsidiary of Perot Systems November 1999 - February 2001
Pegasystems June 1997 - November 1999
EDS August 1994 - May 1997
Skills
Requirements Gathering, Technical Writing, Relationship Management, Project Planning, Management, Testing, Functional..., Requirements Analysis, Healthcare Information..., Visio, Business Analysis, SDLC, Business Process, Project Management, Software Documentation
Education
Providence College 1990 — 1994
BS, Business Administration
LoJack Corporation May 2008 - August 2009
Polaroid March 2000 - December 2007
Equiserve November 1998 - August 1999
Private Healthcare Systems October 1995 - November 1998
Blue Cross and Blue Shield of Massachusetts 1991 - 1994
Education
Boston College 1984 — 1988
BA, Psychology
M.A. Wallingford & Associates, LLC. November 2012 - Present
Senior Whole Health of New York November 2011 - 2012
Senior Whole Health of New York, Inc. August 2005 - October 2011
Caritas Christi Health Care System September 1997 - September 2003
Blue Cross and Blue Shield of Massachusetts September 1991 - September 1997
Tufts Associated Health Plans June 1986 - August 1991
Skills
Nursing, Healthcare, Provider Relations, Medicaid, Medicare, Process Improvement, Non-profits, Health Insurance, Strategic Planning, Hospitals, Change Management, Budgets, Leadership Development, EMR, Project Management, Customer Service, Organizational...
Education
Simmons College 1982 — 1986
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Simmons College 1987 — 1989
Graduate Studies in Health Care Administration
LaBoure College
degree pending, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
The Massachusetts General Hospital and Partners HealthCare System, Inc. April 2002 - Present
New England Legal Foundation, Inc. 1997 - Present
Boston University School of Law May 2002 - June 2014
International Institute of Boston, Inc. 2002 - 2011
Boston Bar Association 1964 - 2011
The Massachusetts General Hospital January 1981 - April 2002
Partners HealthCare System, Inc. 1995 - 2002
Blue Cross and Blue Shield of Massachusetts 1976 - December 1980
Executive Office of Human Service, Commonwealth of Massachusetts 1971 - 1975
Boston University School of Law 1966 - 1971
Skills
Corporate Governance, Non-profits, Legal Research, Nonprofits, Mediation, Public Policy, Intellectual Property, Negotiation, Corporate Law, Legal Writing, Policy, Commercial Litigation, Mergers & Acquisitions, Contract Negotiation, International Law
Education
Boston University School of Law 1961 — 1964
LL.B., Law
Trinity College - Hartford, CT 1956 — 1960
B.A.
Blue Cross and Blue Shield of Massachusetts June 2013 - Present
State Street April 1998 - May 2013
State Street June 2008 - June 2011
State Street Bank 2006 - 2008
Skills
PMP, Risk Management, Process Improvement, Visio, Bloomberg, Software Project..., Equities, Requirements Analysis, Project Management, SDLC, MS Project, Change Management, Process Engineering, Program Management, SharePoint, Vendor Management, Requirements Gathering, Banking, Relationship Management, Integration, Cross-functional Team..., Analysis, Business Process, Management, PMO
Education
Emmanuel College 1999 — 2003
Bachelor of Science (BS), Business Administration and Management, General
Emmanuel College
Blue Cross and Blue Shield of Massachusetts October 2012 - Present
Kindred Hospital Boston September 2010 - October 2012
Edith Nourse Veterans Hospital June 2009 - September 2009
Road To Responsibility 2004 - 2008
Skills
ACLS, Healthcare, Hospitals, Inpatient, Medicine, Mental Health, Nursing, Treatment, Vital Signs, Wound Care
Education
Framingham State College 2012 — 2014
MSN, Nursing Leadership
University of Massachusetts Boston 2007 — 2010
BSN, Nursing
George Mason University 1999 — 2003
BS, Psychology
Scopist October 2010 - Present
C&D Designs January 2007 - July 2010
FINOVA Capital Corporation November 1999 - February 2005
Tokyo Electron September 1997 - November 1999
Materials Research Corporation 1997 - 1999
Liberty Financial Group June 1994 - August 1997
Blue Cross and Blue Shield of Massachusetts February 1993 - June 1994
Baystate Healthcare October 1992 - February 1993
ITP Systems September 1988 - October 1992
Education
sessions.edu - online program 2004 — 2004
Certificate, Web Design
Boston University 1982 — 1986
BA, English Literature
Blue Cross and Blue Shield of Massachusetts March 2010 - Present
Blue Cross Blue Shield of Massachusetts March 2006 - February 2010
Blue Cross Blue Shield of Massachusetts September 2004 - March 2006
Blue Cross Blue Shield of Massachusetts May 2001 - September 2004
Blue Cross Blue Shield of Massachusetts January 1999 - May 2001
Blue Cross Blue Shield of Massachusetts October 1996 - January 1999
Blue Cross Blue Shield of Massachusetts June 1993 - October 1996
Blue Cross Blue Shield of Massachusetts June 1992 - June 1993
Blue Cross Blue Shield of Massachusetts June 1989 - June 1992
Blue Cross and Blue Shield of Massachusetts February 1988 - June 1989
Skills
Health Insurance, Managed Care, Medicare, HIPAA, Insurance, Healthcare, Health Policy, Program Management, Process Improvement, Business Process, Cross-functional Team..., SDLC, Vendor Management, Business Analysis, Project Management, Management
Education
Northeastern University
Federation for Children with Special Needs November 2010 - Present
Massachusetts Department of Public Health November 2008 - Present
Blue Cross and Blue Shield of Massachusetts April 1992 - December 1998
Skills
Community Outreach, Nonprofits, Public Speaking, Grant Writing, Research, Grants
Education
Framingham State University 1982 — 1986
Bachelor of Science, Clothing & Textiles
Weymouth North High School 1979 — 1982
Tufts Health Freedom Plan March 2015 - Present
Memorial Hermann Health Solutions, Inc 2011 - 2014
Wells Waypoint Consulting September 2010 - August 2011
Coventry Health Care of Florida March 2009 - September 2010
Wells Waypoint Consulting March 2008 - February 2009
CIGNA Healthcare October 2003 - July 2007
CIGNA July 1997 - June 2003
Healthource Massachusetts, Inc December 1996 - June 1997
Healthsource September 1993 - November 1996
Blue Cross and Blue Shield of Massachusetts January 1991 - August 1993
Education
Massachusetts College of Pharmacy and Health Sciences 1973 — 1978
Bachelor of Science in Pharmacy, Pharmacy
Five Star Quality Care April 2008 - Present
Blue Cross and Blue Shield of Massachusetts December 2006 - April 2008
Education
Curry College
Caliber Imaging & Diagnostics, Inc. March 2014 - Present
DUSA Pharmaceuticals, Inc. December 2000 - April 2013
Grace Construction Products April 1999 - December 2000
Boston Edison March 1996 - April 1999
Blue Cross and Blue Shield of Massachusetts June 1990 - March 1996
Skills
Pharmaceutical Industry, Biotechnology, Mergers & Acquisitions, Medical Devices, Forecasting, Financial Analysis, SEC filings, Budgets, Strategic Planning, Business Planning, Start-ups, Team Building, Cross-functional Team..., Due Diligence, Healthcare, Strategy, Process Improvement, Financial Modeling, Business Development, Sales, Marketing, Finance, Managed Care, Sales Operations, Executive Management, Dermatology, Leadership, Venture Capital, Selling, Product Launch, Sarbanes-Oxley Act, Hospitals
Education
Bentley University 1987 — 1991
Bachelor of Science (BS), Finance
Suffolk University 1993 — 1997
MSA, Accounting
Center for Medicare and Medicaid Services; June 2011 - Present
Fidos for Freedom 2006 - Present
AcademyHealth July 1991 - June 2011
Blue Cross and Blue Shield of Massachusetts December 1985 - June 1991
Skills
Health Policy, Policy Analysis, Public Health, Public Policy, Policy, Non-profits, Medicaid, Grant Writing, Grants, Medicare, Program Development, Research, Healthcare, Government, Proposal Writing, Program Management, Leadership, Nonprofits, Healthcare Management, Healthcare Information...
Education
Harvard University, John F. Kennedy School of Government 1982 — 1984
MPP, Public Policy with Concentration in Health Policy
The Ohio State University 1979 — 1982
B.A. with Honors, Political Science, Mathematics
Churchill Area High School 1975 — 1979
High School Diploma
Blue Cross Blue Shield of Massachusetts December 2009 - Present
Blue Cross and Blue Shield of Massachusetts 2002 - Present
BCBSMA December 1973 - Present
Skills
Health Insurance, Managed Care, Insurance, Program Management, Medicare, Employee Benefits, Leadership, Business Analysis, HIPAA, Healthcare, Process Improvement, SDLC
Education
Suffolk University
Journalism
Philips North America February 2013 - Present
The Computer Merchant October 2012 - February 2013
VCE, the Virtual Computing Environment Company June 2012 - September 2012
RBS Citizens Group August 2011 - June 2012
Accume Partners June 2009 - June 2011
Brown Brothers Harriman November 1996 - May 2009
Brown Brothers Harriman November 1996 - March 1999
Avery Dennison October 1993 - November 1996
Bull HN Information Systems, Inc. February 1991 - October 1993
Blue Cross and Blue Shield of Massachusetts November 1988 - January 1991
Skills
CISA: Certified..., CGEIT: Certified in..., CRISC: Certified in..., ISO/IEC 27002, COBIT..., Time Management, IT Audit, Enterprise Risk..., Sarbanes-Oxley Act, SAS70, Information Security..., Internal Audit, Financial Risk, Risk Management, Risk Assessment, COSO, Information Security, Business Continuity, GLBA, Operational Risk..., Internal Controls, Auditing, Sarbanes-Oxley, ISO 27001, Operational Risk, Access, Banking, Business Process, Security, Information Technology, Disaster Recovery, Governance, ITIL, CISA, Software Documentation, IT Management, Analysis
Education
Babson College 1981 — 1984
M.B.A., Business with a concentration of finance and computers.
University of Massachusetts, Amherst 1977 — 1981
BACHELOR'S of SCIENCE
Harvard Pilgrim Health Care March 2005 - Present
Blue Cross and Blue Shield of Massachusetts October 1997 - March 2005
Harvard Pilgrim Health Care October 1996 - October 1997
Skills
Healthcare, Administrative..., Health Insurance, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint
Education
Massachusetts Bay Community College 1992 — 1994
Associate's degree, Paralegal Studies
Medford High School
Blue Cross and Blue Shield of Massachusetts September 2014 - Present
BCBSMA 1984 - 2009
Skills
Strategic Planning, Insurance, Health Insurance, Business Analysis, Healthcare, Managed Care, Leadership, Cross-functional Team..., Team Building, Employee Benefits, Strategy, Process Improvement
Education
Simmons College 1980 — 1984
B.S., Management
Linda B Goodenough, Attorney at Law March 2012 - Present
City of Beverly, Massachusetts 1991 - 1999
Linda Goodenough, RN, JD 1989 - 1991
Blue Cross and Blue Shield of Massachusetts 1985 - 1989
Osborn, Reed, VandeVate and Burke 1982 - 1985
Skills
Mediation, Legal Research, Courts, Research, Alternative Dispute..., Appeals, Litigation, Family Law, Nonprofits, Conflict Resolution
Education
Northeastern University 1980 — 1982
JD
University of Rochester 1973 — 1975
BSN
Telcare October 2014 - Present
athenahealth July 2013 - October 2014
Care New England July 2011 - July 2013
Massachusetts Health Quality Partners May 2010 - July 2011
WEBMD (formerly HealthShare Technology) 2003 - 2010
BETH ISRAEL DEACONESS MEDICAL CENTER 2002 - 2003
THE MEDSTAT GROUP 2000 - 2002
UMASS/MEMORIAL HEALTH CARE 1998 - 1999
BLUE CROSS AND BLUE SHIELD OF MASSACHUSETTS 1997 - 1998
DEACONESS-NASHOBA HOSPITAL 1993 - 1997
Skills
Managed Care, Leadership, Healthcare Information..., Management, Healthcare, Project Management, Analytics, Process Improvement, Strategy, Cross-functional Team...
Education
University of New Hampshire 1985 — 1989
B.S., Health Management and Policy
Blue Cross and Blue Shield of Massachusetts March 2014 - Present
Education
Brandeis University
Bachelor's degree, Biology/Biological Sciences, General
Northeastern University
Master of Business Administration (MBA), Accounting and Finance
CompuCom Systems Inc. 2009 - 2009
Getronics USA Inc 2000 - 2009
Blue Cross and Blue Shield of Massachusetts January 1996 - January 1997
Blue Cross and Blue Shield of Massachusetts 1987 - 1997
Blue Cross and Blue Shield of Massachusetts January 1987 - January 1996
Long's Jewelers 1982 - 1987
Education
Northern Essex Community College 2009 — 2009
Purchasing
Boston University Corporate Education Center 1997 — 1997
Microsoft NT/SQL Server Administration Certificate Program
University of Massachusetts Boston 1981 — 1982
Management
Boston State College 1977 — 1981
BS, Management
Boston State College
BS degree, Management
Blue Cross and Blue Shield of Massachusetts January 1999 - Present
Blue Cross Blue Shield 1999 - Present
Skills
Managed Care, Employee Benefits, Disability Insurance, Insurance, Health Insurance, Leadership
Education
Syracuse University 1973 — 1977
Bachelor of Science (BS), Communication and Media Studies
Blue Cross and Blue SHield of Massachusetts June 2009 - Present
BCBSMA October 2005 - April 2009
Blue Cross and Blue Shield of Massachusetts, Inc October 1992 - September 2005
Skills
Managed Care, Insurance, Medicaid, HIPAA, Health Insurance, Healthcare, Healthcare Management, Medicare Part D, Healthcare Information..., Healthcare Consulting
Education
University of Massachusetts Boston 1980 — 1984
Bachelor of Arts (BA), Sociology
Blue Cross and Blue Shield of Massachusetts February 2007 - Present
Blue Cross Blue Shield MA 2007 - Present
Blue Cross and Blue Shield of Massachusetts January 2001 - January 2007
Blue Cross and Blue Shield of Massachusetts November 1995 - December 2000
Education
Northeastern University 1973 — 1978
BS, Nursing
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross and Blue Shield of Massachusetts November 2007 - Present
Skills
Claim, Insurance, HIPAA, Underwriting, Analysis, Healthcare, Benefits Administration, Research, Process Improvement, Customer Service, Microsoft Excel, Microsoft Word, Sales, Data Analysis, Outlook
Education
Framingham State University 2003 — 2007
B.A., Corporate Communications, Business Administration
DentaQuest September 2012 - Present
Harvard Pilgrim Health Care 1997 - 2012
Blue Cross and Blue Shield of Massachusetts 1993 - 1996
MetroWest Medical Center 1983 - 1993
Skills
Managed Care, Healthcare, Healthcare Information..., Healthcare Industry, Product Management, Management, Vendor Management, Strategic Planning, Analysis, Insurance, Program Management, Change Management, Medicare, Provider Relations, Health Insurance, Project Management, HIPAA, Healthcare Consulting, Disease Management, Clinical Research, Medicaid, Cross-functional Team..., Healthcare Management, HMO, Process Improvement, Network Development
Education
Clark University
Masters Health Care Administration
Colby College
B.A.
Northwest Independent School District November 2013 - Present
Special Education Parent Advisory Council February 2009 - March 2012
Blue Cross and Blue Shield of Massachusetts June 1995 - May 2001
Massachusetts Association of HMOs 1991 - 1995
Roemer and Featherstonhaugh, P.C. 1989 - 1991
Berkshire School 1986 - 1988
Skills
Government, Nonprofits, Fundraising, Research, Public Relations, Coaching, Healthcare, Legislative Relations, Press Releases, Public Policy, Creative Writing, Policy, Editing, Curriculum Development, Policy Analysis, Copy Editing, Strategic Communications
Education
Brown University 1988 — 1989
M.A., History
Hamilton College 1981 — 1985
B.A., History
Behaviroal Health Developmental Disabilities and Hospitals. January 2001 - Present
Department of Children, Youth, and Families. May 1994 - December 2000
John Hope Settlement House June 1992 - May 1994
The Providence Center. May 1988 - July 1990
Bay Cove Mental Health Center May 1981 - July 1990
Covington and Burling September 1980 - May 1981
Blue Cross and Blue Shield of Massachusetts. June 1978 - June 1980
Skills
Research, Public Speaking, Teaching, Public Health, Wellness, Non-profits, Microsoft Office, Social Media, Nutrition, Event Planning, Customer Service, Community Outreach, PowerPoint, Grant Writing, Microsoft Excel
Education
Boston College School of Social Work 2004 — 2005
Doctoral level Social Welfare courses., A-Statistics; B+-Psychology and Human Development.0
UC Berkeley 1990 — 1992
M.S.W., Social Welfare Administration.
Brown University 1969 — 1973
B.A., Anthropology
St. John's School 1966 — 1969
Diploma, College prep.
Retired 2012 - 2013
Cigna August 2008 - January 2012
Cigna 2001 - 2008
Cigna 1998 - 2001
Cigna 1993 - 1998
Roland Thatcher Sub-Cute Care Facility 1991 - 1993
Blue Cross and Blue Shield of Massachusetts 1985 - 1990
Parkwood Hospital 1983 - 1985
United States Army Nurse Corps 1980 - 1983
United States Army Nurse Corps 1978 - 1980
Skills
Desktop Application..., Medical Management..., High Containment..., Utilization Management, Managed Care, Nursing, Medical-Surgical, Management, Healthcare, Medicare, HIPAA, Disease Management, Healthcare Information..., Health Education
Education
University of Massachusetts Dartmouth 1974 — 1977
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Massachusetts January 2015 - Present
Skills
Training, Customer Service, Management
Education
Ashworth College
International Paper July 2013 - Present
Hisense USA August 2012 - July 2013
Staley, Lawhorn, & Lebowski February 2011 - June 2012
US Census Bureau March 2008 - June 2010
Angelyn Staffin November 2007 - February 2008
Blue Cross and Blue Shield of Massachusetts November 2005 - June 2006
John Hancock Financial Services July 2005 - November 2005
Skills
Customer Service, Medical Billing, Front to Back Office, Venipuncture, Windows 7, Microsoft Excel, PowerPoint, Access, X-ray, Urinalysis, Direct Patient Care, Data Entry, Payroll, Recruiting, Medical Terminology, EKG, Fixed Annuities, Variable Annuities
Education
Dery University 2008 — 2009
Bachelors Degree, Technical Management
Massasoit Community College 1999 — 2001
Associates, Liberal Arts and Sciences, General Studies and Humanities
Brockton High School 1995 — 1998
Diploma, General
Blue Cross and Blue Shield of Massachusetts March 2014 - Present
Skills
Program Evaluation, Health Policy, Data Analysis, Policy Analysis, Public Health, Qualitative Research, Certified Medical Coder, Health Insurance, Medical Billing
Education
Northeastern University
BSN, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Massachusetts August 2013 - Present
Blue Cross and Blue Shield of Massachusetts January 2012 - July 2013
Pearson Learning Solutions April 2008 - September 2010
Education
Suffolk University Law School 2012 — 2016
Juris Doctor (J.D.)
Syracuse University 2005 — 2007
Bachelor of Arts (BA), English
Emerson College 2003 — 2005
Blue Cross and Blue Shield of Massachusetts September 2014 - Present
Middlesex Savings Bank September 2012 - Present
BNY Mellon February 2014 - September 2014
Skills
Financial Analysis, Insurance, Financial Reporting, Process Improvement, Risk Management, Microsoft Office, Customer Service, Management, Leadership, Project Management, Training, Analysis, Microsoft Excel, Microsoft Word, Outlook, Business Analysis
Education
Northeastern University 2015 — 2017
Master’s Degree, Project Management
Northeastern University
Graduate Certificate in Financial Markets and Institutions, Finance and Financial Management Services
Northeastern University
Bachelor’s Degree, Business Administration and Management, General