Blue Cross and Blue Shield of North Carolina
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
Blue Cross and Blue Shield of North Carolina List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of North Carolina. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Cross and Blue Shield of North Carolina Employees
Blue Cross and Blue Shield of North Carolina June 2015 - Present
UNC Health Care May 2014 - August 2014
UNC Department of City and Regional Planning January 2014 - July 2014
UNC Internal Medicine Clinic January 2014 - May 2014
Community Care of North Carolina December 2012 - July 2013
Duke University Talent Identification Program 2012 - 2013
Skills
Community Outreach, Data Analysis, Healthcare Management, Healthcare, Public Health, Research, Public Speaking, Nonprofits, Program Evaluation, Microsoft Excel, Program Development, Hospitals, Qualitative Research, PowerPoint, Leadership
Education
University of North Carolina at Chapel Hill 2013 — 2015
MSPH, Health Policy and Management
Appalachian State University 2009 — 2013
Bachelor of Arts (B.A.), Biology, General
Blue Cross and Blue Shield of North Carolina April 2015 - Present
Fayetteville Technical Community College February 2004 - Present
Skills
Adult Education, Teaching, Microsoft Office, Curriculum Design, Staff Development, System Administration, Higher Education, Data Analysis, Technical Writing, Distance Learning, Critical Thinking, Instructional Design, Curriculum Development, Instructional Technology, E-Learning, Research, Public Speaking, Leadership, Leadership Development
Education
DePaul University 2006 — 2008
Master Computer Networking and Security, Computer Systems Networking, Security and Telecommunications, 3.3 GPA
Mercer University - Stetson School of Business and Economics 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Carolina Agricultural and Technical State University 1990 — 1994
BA, History, Accounting
Fayetteville State University
Fayetteville State University
Fayetteville State University
Fayetteville State University
Blue Cross and Blue Shield of North Carolina May 2014 - Present
AlphaMed Press August 2010 - Present
Blue Cross and Blue Shield of North Carolina December 2013 - May 2014
Blue Cross and Blue Shield of North Carolina April 2012 - December 2013
Blue Cross and Blue Shield of North Carolina January 2009 - April 2012
Blue Cross and Blue Shield of North Carolina June 2008 - December 2008
AlphaMed Press May 2005 - June 2008
East Carolina University January 2004 - May 2005
Skills
Business Analysis, Health Insurance, User Acceptance Testing, Process Improvement, SharePoint, Data Analysis, Requirements Gathering, SnagIt, Healthcare Industry, Analytics, Business Requirements, Insurance, Vendor Management, Visio, Requirements Analysis, Access, Software Documentation, Analysis, Systems Analysis, Business Process..., Business Process, Leadership, Project Management
Education
East Carolina University 2004 — 2005
MA, English (Technical & Professional Communications)
East Carolina University 2000 — 2003
BA, English
Active Living By Design 2005 - Present
Active Living By Design 2002 - 2005
University of North Carolina at Chapel Hill 1998 - 2002
Blue Cross and Blue Shield of North Carolina 1996 - 1998
Duke University Health System 1994 - 1996
Wake Forest Baptist Health 1992 - 1994
North Carolina Baptist Hospital 1991 - 1992
Skills
Grant Writing, Public Health, Program Evaluation, Public Speaking, Non-profits, Community Development, Community Outreach, Fundraising, Grants, Policy Analysis, Program Development, Public Policy, Strategic Planning, Nonprofits, Volunteer Management, Policy
Education
University of North Carolina at Chapel Hill 1989 — 1991
MHA, Health Policy and Administration/Public Health
Duke University 1984 — 1987
BA, Public Policy
Blue Cross and Blue Shield of North Carolina June 2015 - Present
Duke Sanford School of Public Policy August 2013 - Present
Town of Cary August 2014 - May 2015
North Carolina Community Health Center Association May 2014 - August 2014
Virginia Organizing August 2010 - August 2013
BOLD Justice October 2009 - August 2010
TEAM: Tallahassee Equality Action Ministry June 2009 - November 2009
Skills
Policy Analysis, Program Evaluation, Legislative Relations, Community Outreach, Fundraising, Grants, Statistical Data..., Volunteer Management, Program Development, Research, Strategic Communications, Stata, Tableau, Community Organizing, Event Planning, Public Policy, Grant Writing, Spanish, Leadership, Public Speaking, Nonprofits, Political Campaigns, Policy, Editing, Training, Political Science, Community Development, Statistics, Budget Process, Health & Safety..., State Legislation, Politics, Budget Forecasts, Grassroots Organizing
Education
Duke University 2013 — 2015
Master of Public Policy, Healthy Policy
University of North Carolina at Chapel Hill 2005 — 2009
B.A., International Studies, Music
Mills Godwin High School 2001 — 2005
High School
Blue Cross and Blue Shield of North Carolina January 2006 - Present
Bank of America May 2004 - December 2005
Wackenhut September 2003 - May 2004
Debbie's Staffing Services, Inc October 2002 - June 2003
Wachovia Operational Services September 1995 - July 2002
Skills
Analysis, Liability, Microsoft Office, Customer Service, Process Improvement, Business Analysis, Microsoft Word, Microsoft Excel, Program Management, Software Documentation, Image Processing, Strategic Planning
Education
Ashworth College 2015 — 2019
Associate's Degree, Computer and Information Sciences and Support Services
Miller-Motte College-Wilmington 1989 — 1991
Associate's degree, Business Administration and Management, General
Blue Cross and Blue Shield of North Carolina April 2010 - Present
SAS (Contractor with Aquent) June 2008 - June 2009
MicroMass Communications 2005 - June 2008
MicroMass Communications 2003 - 2005
MicroMass Communications May 2001 - 2003
Skills
Content Writing, Copywriting, Editorial, Copy Editing, Editing, Web Content, Content Strategy, Content Development, Creative Writing, Marketing Communications, Web Content Management, Proofreading, Content Management, Creative Strategy, Strategic Communications, Storytelling, Newsletters, Publishing, Strategy, Technical Writing
Education
North Carolina State University 1999 — 2001
MA, Creative Writing
Duke University 1988 — 1992
Bachelor of Arts (B.A.), Russian Language and Literature, Graduated cum laude
Blue Cross and Blue Shield of North Carolina September 2015 - Present
North Carolina State University October 2012 - Present
CVS Caremark Corporation August 2012 - October 2012
Jangnae Elementary School March 2011 - April 2012
Elizabeth City State University August 2005 - January 2011
105 HBCU Voices of History National Choir 2008 - 2010
Skills
Activism, Choral Conducting, Customer Service, Event Planning, Office Administration, Public Speaking, Student Development, Student Leadership, Social Networking, Research, Training, Teaching, Fundraising, Higher Education, Community Outreach, Microsoft Word, PowerPoint, Nonprofits, Microsoft Office
Education
Concordia University-Portland
Master's Degree, Educational Leadership and Administration, General
Elizabeth City State University 2005 — 2010
Bachelor of Arts (B.A.), Music - Voice
BCBSNC November 2013 - Present
Blue Cross and Blue Shield of North Carolina June 2015 - September 2015
Cracker Barrel August 2009 - November 2013
Blue Cross and Blue Shield of North Carolina July 2012 - October 2013
Time Warner Cable July 2011 - July 2012
Developmental Therapy Associates February 2012 - May 2012
A United Community, LLC June 2010 - November 2010
Cadence Health November 2007 - June 2010
TCF Bank September 2006 - February 2007
Skills
Customer Service, Microsoft Excel, Management, Customer Satisfaction, Call Centers, Microsoft Word, Project Management, Microsoft Office, Troubleshooting, PowerPoint, Public Speaking, Time Management, Event Planning, Leadership, Teamwork, Training, Inventory Management, Research, Social Networking, Sales, Outlook, Data Entry, Team Building, Communication, Marketing, Telephone Skills, Event Management, Social Media, Access, Healthcare, Teaching, Retail, Insurance, Leadership Development, Strategic Planning
Education
Pfeiffer University 2015 — 2017
Master’s Degree, Healthcare Administration
North Carolina Central University 2008 — 2011
BA, Sociology
College of DuPage 2006 — 2008
N/A, Business Administration and Management, General
Deloitte August 2011 - Present
North Carolina State University August 2009 - August 2011
Blue Cross and Blue Shield of North Carolina May 2010 - July 2011
Amsted Rail, Brenco April 2008 - February 2009
Milliken & Company May 2006 - April 2008
North Carolina State University May 2004 - August 2004
Skills
VBA, Access, Process Improvement, Training, SharePoint, Engineering, AutoCAD, Analysis, SharePoint Designer, InfoPath, HTML, Solidworks, Integration
Education
North Carolina State University 2009 — 2011
Masters Degree (MR), Integrated Manufacturing Systems Engineering
Universidade Federal de Juiz de Fora 2005 — 2005
Engenharia de Produção (Production Engineering/Industrial Engineering)
North Carolina State University 2000 — 2005
Bachelor of Science, Industrial Engineering, Minor in Statistics
Red Hat January 2015 - Present
Blue Cross and Blue Shield of North Carolina October 2011 - January 2015
Blue Cross Blue Shield of North Carolina September 2010 - October 2011
Blue Cross Blue Shield of North Carolina July 2008 - September 2010
Blue Cross and Blue Shield of North Carolina December 2006 - July 2008
Blue Cross Blue Shield of North Carolina February 2005 - December 2006
Answerthink May 2001 - February 2005
Skills
Solution Architecture, SDLC, Enterprise Architecture, Requirements Analysis, Business Process..., Data Analysis, Integration, SOA, Business Analysis, Innovation, Business Intelligence, Change Management, Software Project..., Requirements Gathering, Agile Methodologies, Software Development, Management
Education
Duke University - The Fuqua School of Business 2006 — 2007
MBA, Business Administration and Management, General
RKNEC 1993 — 1996
Bachelor of Engineering, Electrical and Electronics Engineering
Sheetz July 2013 - Present
Harris Teeter October 2012 - Present
NC Theatre October 2010 - February 2013
Pro-GreenCompany September 2009 - January 2012
Nutro Natural Choice Pet Food March 2007 - April 2011
Carolina Ballet October 2008 - December 2010
Time Warner Cable August 2009 - March 2010
Foot Solutions Raleigh June 2007 - July 2009
Blue Cross and Blue Shield of North Carolina August 1986 - August 2001
Skills
Superb communication..., detailed and organized, listen and develop..., Customer Service, Experienced Sales..., Leadership, Sales, Time Management, Customer Satisfaction, Human Resources, Management, Communication
Education
College of Marin 1974 — 1976
NA, Psychology
Green Mountain College 1973 — 1974
Na, Psychology
Scarsdale High School 1969 — 1973
HS Degree, General
Bank of America August 2014 - Present
Independent Contractor August 2012 - Present
Blue Cross and Blue Shield of North Carolina August 2010 - August 2012
Auto-Owners Insurance December 2009 - August 2010
Mecklenburg County August 2009 - November 2009
EnterpriZ Economic Consulting LLC August 2007 - August 2009
Appalachian State University September 2005 - July 2009
Skills
Actuarial Science, Forecasting, Microsoft Office, Creative Problem Solving, Portfolio Optimization, Applied Mathematics, Financial Forecasting, Forecast Modeling, Risk Analysis, Risk Management, Microsoft Excel, SAS, Data Analysis, Economics, Rate Engineering, Stata, Statistics, Insurance, Analytics, VBA, Financial Modeling, Financial Analysis, Valuation, Financial Risk, Corporate Finance, Ciências Atuáriais, Modelagem Matemática, Modelagem Financeira, Análise Estatística, Econômicas, Matemáticas Aplicada
Education
University of North Carolina at Charlotte 2013 — 2014
Masters of Science, Finance/Economics: Quantitative Finance, 3.6
Appalachian State University 2004 — 2009
Bachelors of Science in Applied Mathematics, Mathematics, Statistics, Economics & Finance
KPIT Extended PLM May 2012 - Present
East Carolina University August 2008 - May 2012
Blue Cross and Blue Shield of North Carolina May 2011 - August 2011
Skills
Java, Eclipse, SQL, JavaScript, JSP, Red Hat Linux, Windchill, Data Migration, Oracle SQL, MVC Architecture, Unix, Oracle, Databases, Tortoise SVN, Vi, Linux, Balsamiq Mockups, Python, Ruby, Perl, Watir, KITE, C++, Cisco IOS, C, Visual Studio, Solaris, Windows Server, HTML, Agile Methodologies, Shell Scripting, Putty, WinSCP, Subversion, Microsoft Office, JSON, XML, JIRA, Software Development, Ant, Gradle, Jenkins, ETL, Crucible
Education
East Carolina University 2008 — 2012
Bachelor of Arts (BA), Computer Science and Information Technology
University of North Carolina at Chapel Hill May 2013 - Present
University of North Carolina at Chapel Hill January 2015 - May 2015
University of North Carolina at Chapel Hill January 2014 - May 2014
University of North Carolina at Chapel Hill August 2012 - May 2013
Tanglewood Research September 2009 - August 2012
The University of North Carolina at Greensboro (UNCG) August 2010 - May 2012
Blue Cross and Blue Shield of North Carolina May 2009 - July 2009
UNC Health Care July 2008 - May 2009
Education
University of North Carolina at Chapel Hill 2012 — 2016
Doctor of Philosophy (Ph.D.), Health Policy and Administration
East Carolina University 2007 — 2009
Master, Public Health
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Science, Biology
Blue Cross and Blue Shield of North Carolina January 2010 - Present
Blue Cross and Blue Shield of North Carolina December 2007 - December 2009
BCBSNC 2005 - 2007
Skills
HIPAA, Insurance, Visio, Health Insurance, Process Improvement, Customer Service, Call Centers, Software Documentation, Vendor Management, Cross-functional Team..., Employee Benefits, Business Analysis, SharePoint, Training, Analysis, Leadership, Team Leadership, Management, Data Analysis, Program Management, Administrative..., Access, Microsoft Excel, Customer Satisfaction, Medicare, Project Management, Outlook, Team Building, Risk Management, Quality Assurance, Lotus Notes, SDLC
Education
American Intercontinental University 2011 — 2012
Master In Technology, System Security
North Carolina Central University 1993 — 1998
Bachelor of Arts (BA), Design and Visual Communications, General
J. F Webb HIgh
Blue Cross and Blue Shield of North Carolina November 2014 - Present
Blue Cross and Blue Shield of North Carolina February 2013 - November 2014
Blue Cross and Blue Shield of North Carolina February 2008 - February 2013
Blue Cross Blue Shield of NCDurham August 2007 - February 2008
Law Enforcement Associates September 2005 - August 2007
Law Enforcement Associates September 2003 - August 2005
Canon ITSChesapeake November 2002 - September 2003
Bekiempis and Associates December 2001 - November 2002
INIT Innovations March 2000 - January 2002
Norfolk Florist April 1996 - March 2000
Skills
Insurance, Call Center, Process Improvement, Data Analysis, Access, Vendor Management, Visio, Crystal Reports, Microsoft Excel, Customer Service, Team Building, Strategic Planning, Microsoft Office, Customer Retention, Inventory Management, Management, Health Insurance, Troubleshooting, Forecasting, Business Analysis, Call Centers, Software Installation, Budgets, Sales, Training, Security, Analysis, Windows, Networking, Leadership, Customer Satisfaction, SharePoint, Software Documentation, Business Process..., Team Leadership, Avaya, Technical Writing, Change Management, Program Management, Workforce Management, Customer Experience, Business Requirements, Cross-functional Team...
Education
ECPI College of Technology 1998 — 2000
Associates, Applied Science and Computer Technology
Blue Cross Blue Shield of North Carolina August 2005 - Present
Blue Cross and Blue Shield of North Carolina August 2005 - Present
Central Reserve Life Insurance September 1991 - January 1997
Skills
Medicare, Insurance, Employee Benefits, Process Improvement, Customer Service, Strategic Planning, Team Building, Microsoft Excel, Microsoft Office, Coaching, Outlook, PowerPoint, Microsoft Word, Analysis, Claim, Health Insurance, Business Analysis, Access, General Insurance, Commercial Insurance, Reinsurance, Claim Investigation, Claims Resolution, Risk Management
Education
Durham Technical Community College 2013 — 2014
Access Database Developement and Coding
Ashland High School 1982 — 1986
UnitedHealthcare October 2011 - Present
Blue Cross and Blue Shield of North Carolina January 2000 - February 2011
BCBSNC January 1995 - January 2000
BCBSNC November 1991 - January 1995
BCBSFL January 1984 - January 1990
Skills
Microsoft Office, Provider Contract..., Group Contract..., Project Management, Healthcare Benefits..., Management, Managed Care, Health Insurance, Provider Relations, PPO, HMO, Healthcare Industry, Medicare, Network Development, Health Plans, Account Management, Medicare Part D, Credentialing, Healthcare, Healthcare Management, Employee Benefits, Recruiting, Strategy, Pharmacy Benefit..., Health Policy, Medical Billing, Medicaid, Analysis, Insurance, HIPAA, Software Documentation, Physicians, Cross-functional Team..., Healthcare Consulting, Hospitals, Program Management, Policy, Revenue Cycle, Claim, Healthcare Information..., Utilization Management, Contract Negotiation
Education
Barry University
Bachelors, Business
Florida Junior College
Associates in Science, Sales, Marketing and Retailing
Ciber September 2015 - Present
Carlisle & Gallagher Consulting Group June 2015 - September 2015
Volvo Trucks of North America October 2014 - May 2015
Bank of America June 2012 - June 2014
Appalachian State University August 2010 - May 2012
Blue Cross and Blue Shield of North Carolina May 2011 - August 2011
Skills
SQL, Microsoft Office, Data Analysis, C#, SharePoint, Microsoft SQL Server, Python, Software Development, PHP, MySQL, SDLC, IIS, VB .NET, Regression Analysis, .NET, ASP.NET, Statistical Data..., Windows Server, Eviews, SAS, R, Data Mining, Analytics, Data Science, Statistics
Education
Institute for Advanced Analytics at North Carolina State University 2014 — 2015
Master’s Degree, Analytics
Appalachian State University 2008 — 2012
Bachelor of Science in Business Administration, Computer Information Systems and Economics
Department of Evangelism, COGIC January 2013 - Present
Virginia First Ecc. Jurisdiction and Region 7 2013 - Present
Rightly Dividing The Word of Truth, Church 2012 - Present
Sanford Community Enrichment Center, Inc. 2012 - Present
COGIC January 2011 - Present
Historical First Ecclesiastical Jurisdiction of Virginia 2011 - Present
Rebekka (Author) April 2000 - Present
America, Coast to Coast 1999 - Present
Church of God in Christ Inc., (Local, District, Jurisdictional, National & International) May 1988 - Present
Blue Cross and Blue Shield of North Carolina September 1998 - 2010
Skills
Teaching, Insurance, Leadership, Quality Assurance, Social Networking, Social Media, Customer Service, Social Media Marketing, Advertising, Marketing Strategy, Editing, Public Speaking, Evangelism, Literature, Literary Fiction, Writing, Creative Writing, Technical Writing, Report Writing, Legal Writing, Market Research, Marketing Management, Executive Level..., Executive Level..., Senior Executive..., Team Building, Publishing, Fundraising, Training, Nonprofits, Community Outreach, Volunteer Management, Preaching, Blogging, Pastoral Care, Event Planning, Published Author, Grant Writing, Youth Ministry, Leadership Development, Theology, Biblical Studies, Staff Development, Public Relations, Coaching, Microsoft Office, Motivational Speaking, Religion
Education
J. F. Webb High School 1983 — 1986
Diploma, Core Basics, The Mathematics, Health Occupations, & The Arts
All Saints Bible College, Institute and School of Theology
BA, Theology, Leadership, & Teaching
C.H. Mason Theologiccal Seminary
Colorado Technical University
ASGS, Liberal Arts and Sciences, General Studies and Humanities, 3.89
Duke Divinity
North Carolina State University
Cisco 2007 - Present
Knowledge Vector, Inc. December 2004 - March 2007
IBM October 2003 - October 2004
Blue Cross and Blue Shield of North Carolina March 2001 - March 2004
ABB April 2000 - February 2001
Wachovia 1995 - 1996
Skills
Software Documentation, Editing, Marketing Communications, Software Training, Counseling, Psychotherapy, Leadership, Program Management, Project Management, Disaster Recovery, Start-ups, Hands-on Training, Technical Documentation, Technical Writing, Online Help, Visio, Testing, Data Center, Training, Team Building, Cisco Technologies, Coaching, Knowledge Management, Content Development, Executive Coaching, Training Delivery, Public Speaking, Product Marketing, Cross-functional Team..., RoboHelp, Blogging, Content Management
Education
Duquesne University 1978 — 1980
M.A., Clinical Psychology
Seattle University 1974 — 1978
B.A., Liberal Arts, Honors
BeeLeaf
Service Hanshew
Blue Cross and Blue Shield of North Carolina April 2012 - Present
RBC Bank 2007 - 2012
Global Management Systems, Inc. 2001 - 2007
Guide Comm Systems Inc. 2000 - 2001
Skills
SDLC, Agile Methodologies, Vendor Management, SharePoint, Release Management, Integration, ITIL, Cross-functional Team..., Quality Assurance, Program Management, Testing, Requirements Analysis, Change Management, Project Management, Scrum, CRM, Databases, Management, Business Analysis, Process Improvement, Enterprise Software, Analysis, Leadership, Software Project..., Requirements Gathering, System Deployment, Training, Business Process..., Business Requirements
Education
Christopher Newport University 1995 — 1999
Bachelor of Science, Information Science (MIS)
Wake Technical Community College
BioWork: Process Technician Training
Warwick High
HCSC February 1993 - Present
HCSC January 2012 - May 2014
HCSC November 2011 - June 2012
Blue Cross Blue Shield Texas September 2007 - November 2011
BlueCross BlueShield of Texas 1988 - November 2011
Ajilon Consulting 2006 - 2007
Concentra 2005 - 2006
Blue Cross and Blue Shield of North Carolina 2004 - 2005
ACS Healthcare Solutions 2002 - 2004
VarTec Telecom, Inc. (Bought out Excel Telecommunications) 2000 - 2002
Skills
Data Governance, Data Quality, Data Warehousing, Data Architecture, Visio, Data Integration, Data Modeling, Business Intelligence, Business Analysis, SOA, Analytics, Erwin, Solution Architecture, IT Strategy, ETL, Teradata, Database Design, Dimensional Modeling, Requirements Gathering, Data Marts, Data Profiling, Business Requirements, SDLC, DB2, Information Management, Data Warehouse..., Integration, Data Management, Databases, Enterprise Architecture, PL/SQL, T-SQL, Oracle, Datastage, Requirements Analysis, Software Project..., Systems Analysis, Relational Databases, Master Data Management, Cognos, Informatica, SSIS, Business Objects, OLAP, Business Process
Education
East Carolina University 1980 — 1985
Business
SAS April 2015 - Present
SAS July 2012 - Present
SAS October 2010 - July 2012
Blue Cross and Blue Shield of North Carolina June 2008 - September 2010
Motricity, Inc November 2005 - June 2008
Duke University November 2004 - November 2005
The Edlong Corporation June 2003 - August 2004
The Edlong Corporation March 2002 - June 2003
Taos, Inc. July 1999 - January 2002
Skills
System Administration, Linux, Unix, Amazon Web Services..., Cloud Computing, Apache, Cassandra, DNS, Agile Methodologies, Databases, Integration, Solaris, Perl, Red Hat Linux, Business Intelligence, Enterprise Software, Web Development, Bash, Microsoft SQL Server, Disaster Recovery, Data Warehousing
Education
Cornell University 1995 — 1999
BA, Computer Science
Blue Cross and Blue Shield of North Carolina 2006 - Present
Blue Cross and Blue Shield of North Carolina 2004 - 2006
Blue Cross and Blue Shield of North Carolina 2000 - 2004
Cigna 1997 - 2000
HealthSource 1995 - 1997
Skills
Disability Insurance, Sales, Account Management, Health Insurance, Insurance, Employee Benefits, Managed Care, Underwriting, Health Savings Accounts, Strategic Planning, Life Insurance, Process Improvement, Medicare
Education
Butler University 1990 — 1994
Bachelor’s Degree, Finance
Absher Initiatives, LLC October 2014 - Present
JS Absher October 1968 - Present
Petters Research Institute 2006 - Present
Blue Cross & Blue Shield of North Carolina May 2013 - October 2014
Blue Cross & Blue Shield of North Carolina 2007 - May 2013
Blue Cross and Blue Shield of North Carolina 1998 - 2007
BCBSNC 1994 - 1998
Skills
Insurance, Publishing, Health Insurance, Process Improvement, Research, Leadership, Editing, Program Management, Technical Writing, Analysis, Healthcare, Data Analysis, Vendor Management, Medicare, Poetry, Managed Care, Public Speaking, Risk Management, Records Management, Project Management, Management, Training, Policy, Business Analysis, Team Building, Strategy, Team Leadership, Change Management, Content Management, Contract Negotiation, Governance, Enteprise content..., Healthcare Industry, Leadership Development
Education
Duke University 1976 — 1986
PhD, English Literature
Brigham Young University 1970 — 1976
BA, English
Wilkes Central 1966 — 1970
Governor's School 1969 — 1969
N/A
MicroMass Communications June 2014 - Present
LGFCU Local Government Federal Credit Union April 2012 - May 2014
Self-employed January 2012 - May 2012
GlaxoSmithKline January 2010 - November 2011
Blue Cross and Blue Shield of North Carolina 2009 - 2010
MicroMass Communications April 2006 - January 2009
SASS Magazine September 2003 - July 2005
Metro Augusta Parent magazine August 2002 - July 2005
MCG Health, Inc. February 2001 - August 2003
SRP Federal Credit Union August 1998 - June 2000
Skills
Copywriting, Editing, Writing, Newsletters, Publishing, Publications, Editorial, Magazines, Freelance Writing, Marketing Communications, Copy Editing, Public Relations, Advertising, Creative Writing, Proofreading, Technical Writing, Press Releases, Corporate Communications, Journalism, Creative Strategy, Creative Direction, Brand Development, Content Strategy, Marketing, Storytelling, Content Development, Web Content, Content Management, Blogging, Internal Communications, Layout, Event Management, Strategy, Integrated Marketing
Education
Augusta State University 1993 — 1995
BA, English- Professional Writing
Lloyd C. Bird High School 1987 — 1990
Fidelity Investments June 2014 - June 2015
Fidelity Investments January 2014 - June 2014
GE Aviation May 2013 - August 2013
Harris Teeter January 2010 - August 2013
Blue Cross and Blue Shield of North Carolina May 2012 - July 2012
A.F Business System February 2006 - September 2009
Skills
Process Improvement, Requirements Gathering, Business Process Design, Project Planning, Agile Methodologies, Use Case Analysis, Requirements Analysis, Business Requirements, Use Case Diagrams, Leadership, SDLC, Analysis, Business Analysis, Databases, Data Analysis, Microsoft SQL Server, SQL, Project Management, SharePoint, Team Leadership, Management, Oracle E-Business Suite, Software Documentation, XHTML, CSS, Access Database, Visio, HTML, MS Project, Business Process, Microsoft Project
Education
North Carolina Central University 2011 — 2013
Bachelor of Science (B.Sc.), Computer Information Systems, 3.79/4.0 (Magna Cum Laude)
Durham Technical Community College 2010 — 2011
Associates in Arts, Computer Information Systems, 3.7/4.0
Blue Cross and Blue Shield of North Carolina June 2012 - Present
Blue Cross and Blue Shield of North Carolina October 2007 - June 2012
Blue Cross and Blue Shield of North Carolina March 2006 - October 2007
Blue Cross and Blue Shield of North Carolina November 2003 - March 2006
Blue Cross and Blue Shield of North Carolina December 2001 - November 2003
Blue Cross and Blue Shield of North Carolina December 1997 - December 2001
NC State Center for Health Statistics May 1996 - December 1997
Skills
Healthcare, Event Planning, Leadership, Microsoft Office, Fundraising, Non-profits, Program Management, Community Outreach, Data Analysis, Managed Care, Budgets, Healthcare Information..., Management, Strategy, Nonprofits, Public Speaking, Health Insurance, PowerPoint, Project Management, HIPAA, Leadership Development, Medicare, Analysis, Quality Assurance, Process Improvement, Sales, Program Development, Community Development, Marketing, Training
Education
University of North Carolina at Chapel Hill 1998 — 2000
MHA, Healthcare Administration
Appalachian State University 1991 — 1996
BS, Health Promotion, Statistics
Blue Cross and Blue Shield of North Carolina July 2013 - May 2015
Blue Cross and Blue Shield of North Carolina August 2011 - June 2013
Blue Cross and Blue Shield of North Carolina March 2007 - September 2011
Blue Cross and Blue Shield of North Carolina April 2000 - March 2007
Skills
Strategic Planning, Insurance, Business Analysis, Process Improvement, Requirements Gathering, Management, Project Management, Program Management, Healthcare, Leadership, Budgets, Strategy, Cross-functional Team..., Marketing, Business Strategy, Enterprise Software, Marketing Strategy, Entrepreneurship, Sales, Sales Management, Business Intelligence, Change Management, Business Process...
Education
Clemson University 1985 — 1990
Bachelor of Science (B.S.), Industrial Management and Quality Control
Blue Cross and Blue Shield of North Carolina May 2014 - Present
Blue Cross Blue Shield North Carolina September 2008 - August 2013
BCBSNC February 2004 - September 2008
CIGNA Healthcare September 2002 - February 2004
BCBSNC January 1995 - March 2000
Skills
Quality Assurance, Testing, SDLC, Insurance, Software Configuration..., Quality Management, COBOL, Unix, SQL, Business Process..., Change Management, Team Leadership, Access, Mentoring, Integration, User Acceptance Testing, Waterfall, Test Planning, Software Quality..., Test Cases, SharePoint, System Testing, Test Director, Quality Center, Software Project..., Test Management, QTP, Regression Testing, Integration Testing, MS Project, Agile Project Management, Scrum, RTC, Agile Methodologies, Agile Modeling, Agile Testing, SAS, Health Insurance, Scrum Master..., Business Requirements, Databases, Manual Testing, Business Process, Agile, Certified Scrum Master..., User Stories, Defect Tracking, Mainframe, DB2, Requirements Analysis
Education
Quality Assurance Institute 2000 — 2013
CSTE, Testing Certification
Durham Technical Community College 1997 — 2005
Computer Science, Computer Programming
Durham Business College 1972 — 1974
Associate, Legal
Rapid7 2014 - Present
Intuit 2010 - 2014
Intuit 2008 - 2010
Google June 2006 - August 2006
Blue Cross and Blue Shield of North Carolina October 2002 - June 2005
Saltbox Solutions October 2001 - October 2002
Skills
Design Management, Cross-functional Team..., Marketing Communications, Brand Management, Negotiation, Management, Branding & Identity, Product Management, Business Development, Product Marketing, Marketing, Marketing Strategy, Project Management, Customer Insight, SaaS, Online Marketing
Education
Northwestern University - Kellogg School of Management 2005 — 2007
MBA
Castleton University 1992 — 1995
BA
Optimity Advisors January 2013 - Present
Your Project Management Solutions, Inc January 2010 - January 2013
Blue Cross and Blue Shield of North Carolina August 2000 - December 2009
ValueOptions 1994 - 2000
VBH 1994 - 2000
Perot Systems 1991 - 1994
First American Data Services 1986 - 1991
Skills
Healthcare, Process Improvement, Project Planning, Project Management, Project Portfolio..., Project Delivery, MS Project, Banking, International Project..., Technical Support, Help Desk Implementation, IT Project & Program..., Project Management Tools, PMP, PMBOK, PMI Trained, Vice Presidents, Directors' Duties, Presenting to Senior..., Analytics, Automation, Business Development, Curriculum Design, Customer Service, Data Center, Microsoft Excel, E-Learning, Entrepreneurship, Leadership, Microsoft Office, Microsoft Word, New Business Development, Negotiation, Non-profits, Contract Negotiation, Outsourcing, IT Operations, PowerPoint, Problem Solving, Strategic Planning, Quality Assurance, Quality Management, Recruiting, Relocation, SDLC, User Acceptance Testing, Usability, Test Automation, Test Planning, System Testing
Education
Colorado Technical University
McKinsey & Company April 2015 - Present
Perficient August 2013 - Present
Blue Shield of California August 2013 - April 2015
Premier healthcare alliance September 2012 - August 2013
Lowe's Home Improvement May 2012 - September 2012
Appalachian State University August 2010 - May 2012
Blue Cross and Blue Shield of North Carolina May 2011 - October 2011
Skills
Perl, Programming, SQL, Java, JavaScript, PHP, Android Development, Mac, Information Management, WebSphere Portal, Objective-C, iOS development
Education
Appalachian State University 2009 — 2012
BS, Computer Science
Cape Fear Community College 2007 — 2009
Associates of Science, General Science
Total Quality Logistics September 2015 - Present
Johnson-Lambe Co February 2015 - Present
Blue Cross and Blue Shield of North Carolina May 2014 - August 2014
Tweetsie Railroad May 2011 - August 2013
Skills
Health Insurance, Claim, Disability Insurance, Employee Benefits, Insurance, Underwriting, General Insurance, Term Life Insurance, Life Insurance, Commercial Insurance
Education
Appalachian State University 2010 — 2014
Bachelor of Science Business Administration (B.S.B.A.), Management
Blue Cross and Blue Shield of North Carolina July 2014 - Present
BCBSNC November 2013 - July 2014
Kerr Drug July 2011 - November 2013
Kerr Health July 2010 - June 2011
Campbell University July 2009 - June 2010
North Carolina Association of Pharmacists July 2009 - June 2010
Skills
Pharmacists, Medication Therapy..., Pharmacy, Clinical Pharmacy, Immunization, Pharmacy Automation, Certified Immunizer, Patient Counseling, Community Pharmacy, Compounding, Pharmacy Practice, Diabetes, Disease Management, Healthcare, Pharmacology, Ambulatory Care
Education
North Carolina Association of Pharmacists 2008 — 2009
Executive Resident, Professional Association Management
Campbell University 2004 — 2008
Pharm.D., Pharmacy
Bob Jones University 2002 — 2004
Pre-Pharmacy Studies
Blue Cross and Blue Shield of North Carolina October 2009 - Present
Condé Nast Digital February 2006 - July 2009
Net Theory 2005 - 2006
Sherwin WIlliams 2003 - 2005
OhioOnline 1999 - 2002
Skills
Creative Direction, Art Direction, Web Design, User Interface Design, Interaction Design, User Experience, Usability, HTML, CSS, Photoshop, User Experience Design, User Interface, Mobile Applications, Usability Testing, Digital Media, Web Development
Education
Blue University 2012 — 2012
Informal Leadership
Cleveland Institute of Art 1998 — 2003
BFA, T.I.M.E./Digital Arts
North Carolina School of the Arts 1994 — 1996
High School Diploma, Visual Arts
Blue Cross and Blue Shield of North Carolina October 2014 - Present
Hospice Of Davidson County 2012 - 2014
MED3000 September 2010 - March 2012
Novant Health April 2000 - June 2010
Skills
Accounts Payable, Medical Billing, Customer Service, Healthcare, HIPAA, Medical Terminology, Data Entry, Health Insurance, Medicaid
Education
Forsyth Technical Community College 2013 — 2017
Healthcare Management Technology
Bennett College for Women 1986 — 1987
Computer Science
Blue Cross and Blue Shield of North Carolina September 2005 - Present
Hewitt Associates April 2002 - September 2005
North American Medical Management September 1997 - February 2001
EY May 1996 - September 1997
Skills
Employee Benefits, Health Savings Accounts, Health Insurance, Managed Care, Insurance
Education
Cornell University
BA, Business Management and Applied Economics
Lenovo April 2015 - Present
Blue Cross and Blue Shield of North Carolina May 2014 - February 2015
GSK October 2012 - December 2013
Verizon March 2005 - August 2011
Product Development 2002 - 2004
KnowledgeFirst 2000 - 2002
Inktomi Corporation 1998 - 2000
Skills
Product Development, Product Management, Product Marketing, Business Analysis, Program Management, Project Planning, Product Strategy, Operations, Organizational Change, Product Launch, Customer Needs..., Marketing Strategy, Social Media Marketing, Business Development, Change Management, E-commerce, Leadership, Cloud Computing, Customer Requirements, Project Management, Enterprise Software, Management
Education
Golden Gate University
MBA, Telecommunications Management
Arizona State University
BS, Marketing
ARCA (Global) January 2015 - Present
The Children’s Place March 2012 - September 2013
Blue Cross and Blue Shield of North Carolina February 2008 - November 2009
Skills
Customer Service, Management, Order Management, Administration, Leadership, Data Entry, Product Development, Customer Satisfaction, Account Management, Sales, Sales Management, Teamwork, Process Improvement, Team Building, Time Management, Inventory Management, Product Management, Office Administration, Front Office, Health Insurance, Life Insurance, Term Life Insurance, Mortgage Insurance, Whole Life Insurance, Disability Insurance, Training
Education
Alamance Community College
Blue Cross and Blue Shield of North Carolina August 2014 - Present
Drexel University 2013 - Present
Cancer Treatment Centers of America® January 2011 - July 2014
American Red Cross 2008 - 2010
The Coca-Cola Company 2006 - 2008
Shaw Industries March 2003 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Northwestern University - Kellogg School of Management 2014 — 2014
Executive Development and Leadership Certificate
Arizona State University 2013 — 2013
Master Black Belt Certification, Applied Statistics - Ira Fulton School of Engineering
Aspen University 2011 — 2013
Master of Business Administration (M.B.A.), Project Mangement Concentration, GPA 4.0
North Carolina State University 1997 — 2003
Chemistry (Textiles)
Blue Cross and Blue Shield of North Carolina November 2013 - Present
Blue Cross Blue Shield of North Carolina October 2003 - November 2013
CIGNA Medicare August 2003 - October 2003
Blue Cross Blue Shield of North Carolina September 2000 - May 2003
Blue Cross Blue Shield of North Carolina November 1998 - September 2000
Blue Cross Blue Shield of North Carolina May 1997 - November 1998
Blue Cross Blue Shield of North Carolina May 1996 - May 1997
Blue Cross Blue Shield of North Carolina April 1994 - May 1996
Skills
Operations Management, Leadership, Health Insurance, Human Resources, Employee Benefits, Organizational..., Strategic Communications, Business Process..., E-Learning, Adult Education, Customer Service, Customer Support, Retail, Management
Education
American InterContinental University 2014 — 2016
Master’s Degree, Adult and Continuing Education and Teaching, 3.78
American InterContinental University 2012 — 2014
Master’s Degree, Business Administration and Management, General, 4.0
North Carolina State University 1981 — 1985
Bachelor's degree, Communication and Media Studies, 2.7
Blue Cross and Blue Shield of North Carolina March 2012 - Present
Capital Area Soccer Club May 2009 - December 2012
Wolfpack Sports Properties May 2006 - March 2012
Coastal Carolina University August 2004 - May 2006
Skills
Sponsorship Development, Sports Marketing, Contract Negotiation, Strategic Partnerships, Social Media Marketing, Advertising Sales, Event Management, Hospitality Management, Coaching, Sales Presentations, Partner Relationship..., Relationship Development, Social Media, Team Management, Leadership Development, Project Execution, Cross-functional Team..., Sponsorship, Advertising, Marketing, Event Planning, Sports, Marketing Strategy, Sponsorship Activation, Brand Management, Athletics, Relationship Marketing, Mobile Marketing, Time Management, Sponsorship Sales, Project Management, Fundraising, Budgets, Leadership, Management, Social Networking, Public Relations, Sports Management, Marketing Communications
Education
Winthrop University 2004 — 2006
MBA
Coastal Carolina University 2000 — 2004
Bachelors
Blue Cross and Blue Shield of North Carolina August 2007 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Alamance Community College
KaVo Kerr Group July 2014 - Present
KaVo Kerr Group March 2013 - July 2014
BCBSNC November 2011 - March 2013
Blue Cross and Blue Shield of North Carolina May 2010 - October 2011
BlueCross BlueShield of North Carolina May 2009 - July 2009
Financial Resource Management May 2008 - August 2008
Skills
Management, Program Management, Leadership, Sales, Account Management
Education
Appalachian State University 2006 — 2010
Bachelor of Science in Business Administration, Marketing
Blue Cross and Blue Shield of North Carolina November 2014 - Present
UnitedHealth Group January 2014 - October 2014
RH Donnelley April 2007 - September 2009
2005-2007 TD Banknorth Insurance September 2005 - February 2007
United Personnel (Baystate Medical Center) June 2003 - September 2005
Skills
Microsoft Excel, Data Entry, Software Documentation, Accounts Payable, Payroll, Accounts Receivable, Invoicing, Customer Service, Microsoft Word, Account Reconciliation, PowerPoint, Spreadsheets, Time Management, Call Centers, Training, Analysis, Auditing, Management, Editing, Employee Benefits, Insurance, Databases, SAS programming, OAS, Access, Epic Systems, Microsoft Office, PeopleSoft, Outlook
Education
Strayer University 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Bauder College 2001 — 2002
Business Administration Courses, Business Administration
Saint Augustine 1996 — 1999
Political Science
Blue Cross and Blue Shield of North Carolina September 2015 - Present
Blue Cross and Blue Shield of North Carolina October 2011 - August 2015
FirstCarolinaCare Insurance Company December 2004 - October 2011
HP Enterprise Services (EDS) December 1996 - February 2002
Skills
Health Insurance, Analysis, Data Analytics, Healthcare Consulting, Healthcare, Process Improvement, Data Visualization, SQL, Teradata, Employee Benefits, Auditing, Financial Analysis, ICD-10, Health Care Reform, Risk Assessment, Underwriting, Healthcare Information..., Business Analysis, SAS, HIPAA, Insurance
Education
East Carolina University 2010 — 2015
Bachelor’s Degree, Health Services Management
Central Carolina Community College 2007 — 2010
Associate’s Degree, Arts
Blue Cross and Blue Shield of North Carolina September 2011 - March 2015
Blue Cross Blue Shield of North Carolina January 2009 - September 2011
Genworth Mortgage Insurance October 2004 - January 2009
General Electric 2002 - September 2004
Education
Drexel University 1999 — 2001
MBA, Information & Marketing
Drexel University 1994 — 1999
B.S., Commerce & Engineering
Blue Cross and Blue Shield of North Carolina September 2015 - Present
Schneider Electric June 2013 - September 2015
APC by Schneider Electric June 2012 - June 2013
Schneider Electric January 2007 - June 2012
SunTech Medical, Inc. December 2003 - December 2006
RegEd, Inc. March 2003 - December 2003
Freudenberg Nonwovens June 1999 - August 2002
Skills
Integrated Marketing, Product Marketing, Marketing Communications, Strategy, Competitive Analysis, Marketing Strategy, Public Relations, Advertising, B2B Marketing, Online Marketing, Marketing, Brand Management, Management, Leadership, Strategic Planning, B2B, Trade Shows, Product Development, Program Management, Sales, Market Planning, Product Management, Marketing Management, Promotions, Direct Marketing, Media Relations, Business Strategy, Problem Solving, Cross-functional Team..., Press Releases, Digital Marketing, Social Media Marketing, Segmentation, Event Management, New Business Development, Social Media, Multi-channel Marketing, Market Analysis, Lead Generation, Pipeline Generation, Business Development, Project Management, Solution Selling, Product Launch, Strategic Partnerships
Education
East Carolina University 1995 — 1998
Bachelor's Degree, Corporate Communications, Public Relations, Marketing, Business Administration
Blue Cross and Blue Shield of North Carolina August 2008 - Present
Carewise Health / SHPS January 2005 - August 2008
CHA Health / Humana 2002 - 2005
Skills
Marketing Strategy, Marketing, Strategic Planning, Social Media, Integrated Marketing, Project Management, Marketing Communications, Strategy, Leadership, Advertising, Digital Marketing, Lead Generation, Management, Social Media Marketing, Strategic Communications, Creative Direction
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
Executive Development, Certificate in Leadership & Business Acumen
Northern Kentucky University 2000 — 2002
MBA, Marketing
Centre College 1995 — 1999
BA, Anthropology & Sociology
Chatham Hall 1991 — 1995
High School
East Carolina University December 2009 - Present
Blue Cross and Blue Shield of North Carolina May 2009 - July 2009
Office of Senator Elizabeth Dole June 2007 - January 2009
National Institute of Environmental Health Sciences (NIEHS) 2005 - 2006
Skills
Coalition Building, Spreadsheets, Project Management, Project Planning, Research and Analysis, Constituent Services, Cultural Sensitivity, Budget Management, Microsoft Excel, Resume Writing, Microsoft Word, Literature Reviews, Facebook, PowerPoint, Leadership
Education
East Carolina University 2008 — 2010
Master's Degree, Public Health - Analysis and Management
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor's Degree, Biology, General
University of Cambridge 2004 — 2004
History and Literature
East Carteret High School 1999 — 2003
High School
Triangle BABCNC 2015 - 2015
BASF October 2012 - November 2014
Duke University December 2012 - December 2012
PIERCE Strategic Meetings and Events 2005 - 2012
Blue Cross and Blue Shield of NC April 2008 - April 2010
Blue Cross and Blue Shield of North Carolina July 2005 - April 2008
Sheraton Hotel - Chapel Hill 2004 - 2005
Hilton Durham Hotel May 2001 - May 2004
Skills
Event Management, Training, Project Planning, Management, Budgets, Public Speaking, Customer Service, Program Management, Team Building, Event Planning, Contract Negotiation, Marketing, Analysis, Meeting Planning, Hospitality, Hospitality Management, Proposal Writing, Strategy, Trade Shows
Education
Carthage College
Convention Industry Council
CMP
Blue Cross and Blue Shield of North Carolina January 2013 - Present
GameStop October 2007 - February 2013
Rock-Tenn Company May 2007 - August 2007
Skills
Cashiering, Filing, Document Preparation, Presentation Skills, Sales, Inventory Management, Heavy Lifting, Cash Flow, English, Data Entry, Customer Service, Youth Mentoring, Voter Registration, Social Promotion, Stocking, Customer Satisfaction
Education
Ashford University 2010 — 2011
Master's degree, Public Administration
Winston-Salem State University 2004 — 2009
Bachelor's degree, Political Science and Government
BCBSNC June 2013 - Present
Blue Cross and Blue Shield of North Carolina December 2007 - July 2013
BCBSNC March 2006 - December 2007
Universal meeting management June 2004 - January 2006
Skills
Microsoft Office, PowerPoint, Witness, Aspect, SMS, HDX, Clerical Skills, Administrative Work, Admissions, Data Entry, Typing, Workforce Management, Call Centers, Leadership, Team Building, Analysis, Project Planning, Employee Benefits, Business Analysis, Insurance, Customer Service, Training, Customer Satisfaction, Microsoft Excel
Education
Mount Olive College 2010 — 2011
Bachelor of Science (B.S.), Small Business Administration/Management
Durham Technical Community College 2007 — 2009
Marsh & McLennan Agency April 2015 - Present
BCBSNC June 2008 - January 2015
Blue Cross and Blue Shield of North Carolina 2008 - January 2015
Marketing Direct Inc October 2005 - June 2008
Assurant Health August 2002 - September 2005
Frankel 2001 - 2002
iPrint.com 1999 - 2001
Getsmart.com 1997 - 1999
Cendant January 1987 - February 1997
Benefit Consultants Inc 1992 - 1997
Skills
Direct Marketing, Marketing Strategy, Segmentation, Analytics, Integrated Marketing, Social Media Marketing, Strategy, Marketing Communications, Business Development, CRM, Online Marketing, Leadership, Marketing, Management, Direct Mail, Database Marketing, Account Management, Customer Acquisition, Data Analysis, Lead Generation, Strategic Planning, Advertising, Sales, Digital Marketing, Health Insurance
Education
Cornell University 1989 — 1991
MBA
University of Connecticut 1981 — 1985
BS
Hamden High School 1978 — 1981
Strategic Staffing Solutions July 2015 - Present
NTT DATA Corporation August 2014 - May 2015
Blue Cross and Blue Shield of North Carolina 2014 - 2015
TIAA-CREF January 2014 - June 2014
IBM September 1998 - December 2013
Nortel Networks January 1997 - January 1998
Keane, Inc January 1996 - January 1997
Office Depot, Inc January 1995 - January 1996
Fresh Fields Markets, Inc January 1994 - January 1995
Chief Auto Parts Inc January 1993 - January 1995
Skills
Risk Management, Cloud Computing, Contract Negotiations, Service Management, Client Engagement, Security Compliance, International Project..., Enterprise Systems..., Manage Complex Projects, Performance Metrics, Technology Change..., MS Project, Project Management, Security, Integration, PMP, Management, Contract Negotiation, PMO, IT Strategy, Project Portfolio..., Outsourcing, Customer Engagement, Software Development, Strategy, Program Management, Enterprise Software, Program Facilitation, Service Delivery, Leadership, Analysis, Vendor Management, Infrastructure, Business Process..., Unix, Business Process, IT Management, Software Project...
Education
Duke University - The Fuqua School of Business 2015 — 2015
Certificate - Navigating Health Care Trends, Executive Management
Meredith College 2005 — 2007
MBA, Master of Business Administration
North Carolina State University - College of Management 1997 — 2001
Bachelor of Science, Business Management; Management Information Systems
North Carolina State University 1987 — 2001
BS, Business Mgmt, Information Mgmt. Systems
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Business Analysis, Process Improvement, HIPAA, Life Insurance, Visio, Vendor Management, Customer Service, Training
Education
North Carolina State University 2010 — 2012
Bachelor of Arts (BA), Psychology
East Carolina University 2008 — 2010
Nursing
Blue Cross and Blue Shield of North Carolina June 2011 - Present
JRW Associates Inc. August 2005 - June 2011
Skills
Disability Insurance, Health Insurance, Life Insurance, Employee Benefits, Insurance, Underwriting, Sales, Health Savings Accounts, Long-term Care, Commercial Insurance, Term Life Insurance, Workers Compensation, Brokers, Property & Casualty..., Customer Service
Education
East Carolina University 2001 — 2005
BS, Finance
Blue Cross and Blue Shield of North Carolina July 2015 - Present
IBM April 2013 - Present
IBM October 2011 - Present
Credit Suisse November 2005 - December 2008
JP Morgan Chase January 2005 - October 2005
JP Morgan Chase December 2003 - January 2005
M&T Bank April 2002 - October 2003
Bank of America Investments February 2000 - July 2001
Vanguard Group September 1997 - February 2000
Skills
Visio, Vendor Management, SDLC, Integration, Security, Project Management, Disaster Recovery, User Acceptance Testing
Education
Capella University 2009 — 2011
Masters, Information Assurance and Security
Delaware State University
Bachelor of Science, Marketing
Wake Technical Community College
Wake Technical Community College
Wake Technical Community College
Wake Technical Community College
Wake Technical Community College
Wilmington University
Masters, Information Systems Technologies
Blue Cross and Blue Shield of North Carolina July 2015 - Present
HMSHost June 2011 - March 2015
Buffalos Southwest Cafe May 2010 - June 2011
Europubs Inc. October 2007 - May 2010
Buffalos Southwest Cafe June 2006 - August 2007
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Time Management, Hospitality, Inventory Management, Food, Team Management, AutoCAD, Autodesk Software, Revit, Management, Sales
Education
East Carolina University 2007 — 2010
Bachelor's Degree, Architectural Design; Minor, Business Administration
Durham Technical Community College 2005 — 2007
General Education, General Education
Netweb Group, Inc. January 2014 - Present
IBM - Global Services September 2010 - January 2014
IBM Africa Innovation Center, Johannesburg November 2012 - January 2013
Teradata Corporation January 2006 - September 2010
California State Fund April 2009 - December 2009
Blue Cross and Blue Shield of North Carolina October 2008 - March 2009
Novartis January 2006 - July 2006
Morgan Stanley Investment Management January 2004 - December 2005
Citi Group 2004 - 2005
PayPal January 1999 - December 2000
Skills
Enterprise Architecture, Data Governance, Master Data Management, Data Modeling, Database Management, Data Warehousing, Netezza, Bigdata, Teradata, Hadoop, Data Architecture, Business Intelligence, Semantic Modeling, Data Warehouse..., Data Integration, Business Analysis, Solution Architecture, Requirements Analysis, Databases, Database Design, IT Strategy, Data Quality, Database Admin, Risk Management, Security, Big Data, Agile Project Management, Software Project..., SDLC, Sybase, Oracle, Web Applications, Pre-sales, Relational Databases, Data Marts, Enterprise Software, Agile Methodologies, Informatica, SOA, ETL, Data Migration, Requirements Gathering, Business Objects, Performance Tuning, .NET, Integration, DB2, PL/SQL, Enterprise Data Modeling, Business Analytics
Education
University of Mumbai 1987 — 1989
M.M.M, Marketing, Finance
Andhra University 1974 — 1976
M.S, Science, Biology
SAS Institute 2011 - Present
Blue Cross and Blue Shield of North Carolina 2010 - 2011
Blue Cross and Blue Shield of North Carolina 2007 - 2010
Blue Cross and Blue Shield of North Carolina 2004 - 2007
Fidelity Bank 2002 - 2004
Capital City Bank 2000 - 2002
Education
California State University-Chico 1990 — 1996
BA, MA, Journalism
Blue Cross and Blue Shield of North Carolina June 2015 - Present
BB&T June 2002 - Present
Ernst & Young November 1999 - July 2002
Keane, Inc January 1989 - October 1999
Skills
PMO, Vendor Management, Project Portfolio..., Risk Management, IT Strategy, Program Management, PMP, Business Analysis, SDLC, IT Management, Business Process..., Banking, Portfolio Management, IT Service Management, Process Improvement, Project Management, Integration, Management, Business Process, Information Technology, Governance, Strategic Planning
Education
Barton College 1986 — 1989
Bachelor of Science (B.S.), Mathematics and Computer Science
Blue Cross and Blue Shield of North Carolina September 2015 - Present
UnitedHealth Group October 2014 - September 2015
CenturyLink December 2010 - October 2014
CenturyLink April 2010 - December 2010
CenturyLink January 2010 - April 2010
CenturyLink November 2007 - January 2010
EMBARQ January 2006 - November 2007
Sprint March 2003 - January 2006
Sprint November 2001 - May 2002
Skills
Sales Operations, Sales Management, Retention, Customer Loyalty, Customer Service, Customer Satisfaction, Customer Retention, Multi-site Management, Change Management, Telecommunications, Employee Engagement, Employee Relations, Organizational..., Strategic Planning, Visionary, Time Management, Brand Loyalty, Leadership, Training, Coaching, Management, Call Centers, Direct Sales, Sales, Sales Process, Customer Experience, Marketing, Telephony, Project Planning, Recruiting, Performance Management, Human Resources, Budgets, Forecasting, Networking, Workforce Management, Wireless, Vendor Management, Team Leadership, CRM, Analysis, Account Management, Team Building
Education
Amberton University 2010 — 2012
Master of Science, Business Administration and Strategic Leadership
Southern Baptist School 1995 — 1996
Master of Christian Ministry, Music
William Jewell College 1988 — 1991
Bachelor of Science, Music
Moberly Senior High School 1984 — 1988
General, College Prep
Blue Cross and Blue Shield of North Carolina August 2015 - Present
BCBSNC July 2013 - August 2015
Blue Cross Blue Shield of NC January 2009 - July 2013
Fidelity Investments January 2006 - January 2008
Blue Cross Blue Shield of NCDurham January 2005 - January 2006
Blue Cross Blue Shield of NC-FEP January 2001 - January 2005
Skills
Insurance, Claim, Health Insurance, Commercial Insurance, Workers Compensation, Claim Investigation, Call Centers, Disability Insurance, Employee Benefits, Policy, Medicare, Payroll, Analysis, Microsoft Office
Education
American InterContinental University 2010 — 2013
Bachelor of Business Administration, Healthcare Management
Blue University 2011 — 2011
Essentials of Leadership, Certificate
American InterContinental University 2010 — 2011
Associate of Arts, Business Administration
Blue University 2005 — 2005
Bachelor of Business Administration, Healthcare Administration
Blue Cross and Blue Shield of North Carolina July 2015 - Present
UnitedHealth Group, OptumHealth September 2012 - April 2014
UnitedHealth Group July 2011 - September 2012
UnitedHealth Group August 2010 - July 2011
United Health Group IT, OptumHealth Care Solutions November 2009 - March 2011
Blue Cross Blue Shield of MN July 2005 - February 2010
Blue Cross Blue Shield of MN July 2002 - July 2005
MCI WORLDCOM October 1999 - May 2002
KEANE, INC March 1999 - October 1999
MCI TELECOM CORP May 1996 - March 1999
Skills
Visio, SQL, Testing, Unix, Business Analysis, Quality Assurance, Access, Analysis, Oracle, Integration, SAS, Business Requirements, Quality Center, Software Development, Test Planning, Regression Testing, COBOL, Systems Analysis, Analytics, System Testing
Education
College of Wilmington 2014 — 2015
Electronic Health Records Specialist (EHRS) Certification, Medical Insurance Specialist/Medical Biller
Brown College 2001 — 2003
Associate's Degree, Computer Programming
Arapahoe Comm College
Red Rocks Comm College
Univ. of NC
Blue Cross and Blue Shield of North Carolina September 1998 - Present
Skills
Marketing Strategy, Business Analysis, Strategic Planning, Insurance, SDLC
Education
Duke University - The Fuqua School of Business 1983 — 1985
Blue Cross and Blue Shield of North Carolina April 2011 - Present
Gaurdian Life Insurance March 2009 - March 2011
GE Asset Management April 2005 - January 2009
Atos Origin November 2004 - March 2005
Pidilite Industries Ltd January 2001 - November 2004
Skills
Data Warehousing, Business Intelligence, Business Objects, SQL, Teradata, Data Modeling, Data Integration, Requirements Analysis, Oracle, Data Warehouse..., Informatica, Analytics, ETL, Dashboard, Microsoft SQL Server, PL/SQL, Requirements Gathering, DB2, Dimensional Modeling, Master Data Management, Visual Basic, Crystal Reports, Databases, Oracle SQL, Oracle Developer 2000, Sybase, SQL Server, Abinitio, Enterprise Data Modeling, Dashboarding, Crystal Xcelsius, Logistics, Supply Chain Management, Sales Process, Metadata, Tableau, Finance, Web Intelligence, Business Intelligence..., Performance Tuning, Data Marts, OLAP, Data Management, Oracle Applications, Data Analysis, Analysis Services, Tableau Desktop, Tableau Administration
Education
Berhampur University 1993 — 1996
Bachelor of Commerce, Account, Finance, Commerce, Economics
Blue Cross and Blue Shield of North Carolina September 1998 - Present
Education
East Carolina University 1973 — 1977
BSN, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of North Carolina October 2011 - Present
Blue Cross and Blue Shield of North Carolina March 2010 - September 2011
Blue Cross and Blue Shield of North Carolina October 2007 - February 2010
Blue Cross and Blue Shield of North Carolina January 2004 - October 2007
Blue Cross and Blue Shield of North Carolina December 2000 - January 2004
Education
Central Michigan University 2009 — 2011
Master of Business Administration (M.B.A.), Value-Driven Organizations, 3.89
University of North Carolina at Greensboro 1995 — 2000
Bachelor of Science (B.S.), Human Development and Family Studies, General
BCBSNC Foundation Program Officer, Community Impact through Nonprofit ExcellenceBCBSNC FoundationApril 2011 - Present
BCBSNC Foundation March 2009 - April 2011
Blue Cross and Blue Shield of North Carolina November 2006 - February 2009
Junior Achievement of Chicago January 2004 - May 2006
Perry Johnson Inc. October 2001 - December 2003
National Federation of State High School Associations 2000 - 2000
Skills
Fundraising, Non-profits, Event Planning, Corporate Communications, Editing, Media Relations, Grants, Program Management, Strategic Planning, Project Management, Grant Writing, Management, Leadership, Marketing Communications, Community Outreach, Public Speaking, Event Management, Nonprofits
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2010
Executive MBA, Marketing
Butler University 1997 — 2001
BA, Journalism
Center for Technical Talent Transformation and Leadership January 2015 - Present
Actionable Healthcare Insights (AHI) July 2014 - Present
UNC Charlotte June 2013 - Present
Best Doctors May 2013 - June 2014
SAS Institute May 2011 - May 2013
BCBSNC January 2010 - May 2011
Blue Cross and Blue Shield of North Carolina 2002 - April 2010
Skills
Analytics, Health Insurance, Business Intelligence, Insurance, Business Analysis, SAS, Healthcare, Healthcare Analytics, Analysis, Vendor Management, Data Analysis, Change Management, Enterprise Software, Program Management, Teradata, Business Analytics, Informatics, Leadership, Managed Care, Risk Management, Process Improvement, Strategic Planning, Management, Business Process..., Data Mining, Business Objects, Strategy
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1999 — 2001
Hindu College
Bachelor of Science (BSc), Chemistry
HealthCare Coaching Institute
Hindu College
Indian Institute of Technology, Kanpur
The Johns Hopkins University
BCBSNC 2009 - Present
BlueCross BlueShield of NC, Inc. 2009 - Present
Blue Cross and Blue Shield of North Carolina February 2007 - March 2009
Skills
Instructional Design, Technical Writing, Documentation
Education
East Carolina University 2003 — 2005
MA, English - Technical and Professional Communications
USAA February 2010 - Present
Independent Contractor September 2004 - February 2010
Blue Cross and Blue Shield of North Carolina April 2006 - January 2008
Synchronics May 2002 - September 2004
Skills
Information Architecture, Web Design, User-centered Design, Mobile Design, User Interface Design, User Experience Design, Accessibility, CSS, Dreamweaver, Usability, User Interface
Education
Art Institute of Atlanta 2000 — 2001
AA, Web Design and Multimedia
The University of Memphis 1993 — 1997
BA, Communications, Film and Video Production
The University of Texas at Austin 1992 — 1993
BCBSNC January 2011 - Present
Blue Cross and Blue Shield of North Carolina January 2008 - December 2010
BCBSNC January 2005 - December 2007
BCBSNC June 2003 - December 2004
Education
San Francisco State University 1996 — 1998
Certification, New Media
California Institute of the Arts 1975 — 1977
MFA
Whitney Museum of American Art 1974 — 1975
Independent Study Program
Montclair State University 1970 — 1974
B.A., Fine Arts
Cisco March 2013 - Present
Cisco October 2008 - March 2013
Sony Ericsson 2006 - October 2008
Blue Cross and Blue Shield of North Carolina March 2005 - March 2006
Cigna December 2002 - December 2004
Cigna March 1999 - December 2002
Concord Group Insurance June 1998 - July 1999
Skills
ITIL, Vendor Management, Cisco Technologies, PMP, Data Center, Integration, Virtualization
Education
Chubb Institute 1992 — 1993
Certificate, Computer Programming
Delaware Valley University
Orange County Government, Hillsborough NC 2011 - Present
Durham Technical Community College 2008 - 2011
Blue Cross and Blue Shield of North Carolina 2001 - 2008
FedEx Services 1999 - 2001
WalMart Logistics 1994 - 1999
Skills
Program Management, SDLC, Requirements Analysis, Business Analysis, Process Improvement, SharePoint, Project Management, MS Project, Visio, Change Management, PMO, PMP, Vendor Management, Software Project..., ITIL, Testing, Software Documentation, Integration, Cross-functional Team...
Education
Western Carolina University 2004 — 2006
Master's degree, Project Management
Clarion University of Pennsylvania
Bachelor's degree, Computer Science
University of North Carolina at Chapel Hill
University of North Carolina at Chapel Hill
Carolina Case Management Occupational Case ManagerBCBSNCAugust 2004 - October 2011
Blue Cross and Blue Shield of North Carolina 2004 - 2011
Skills
Health Insurance, Healthcare, HIPAA, Insurance, Public Speaking, Customer Service, Coaching, Medicare, Utilization Management, Strategic Planning, Process Improvement, Program Management, Healthcare Information..., Microsoft Office, Disease Management, Non-profits, Team Building, Access, Project Management, Leadership Development, Case Management, Case Managment, Training, Workers Compensation, Managed Care
Education
East Carolina University 1978 — 1982
BSN, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Reid Ross HIgh School
Blue Cross and Blue Shield of North Carolina June 2010 - Present
Blue Cross and Blue Shield of North Carolina June 2008 - June 2010
Skills
SharePoint
Education
University of North Carolina at Greensboro 2005 — 2007
BS, Health and Exercise Science
Appalachian State University
B.S., Computer Science
NC Dept. Health and Human Services - Div. of Info Resource Mgmt February 2006 - Present
NC Project Management Institute June 2007 - April 2009
NC PMI January 2008 - December 2008
Quintiles March 2003 - February 2004
Laboratory Corporation of America – Full Time – Temporary – 19 months February 2001 - October 2002
Nortel Networks (via Ciber, Inc.) – 6 month contract June 2000 - January 2001
BB&T (via Hall Kinion) – 6 month contract November 1999 - May 2000
Misys Healthcare Systems (formerly Medic Computer Systems, Inc) May 1998 - November 1999
Blue Cross and Blue Shield of North Carolina May 1987 - April 1998
Skills
Software Documentation, Document Management, Cross-functional Team..., Project Management, Program Management, PMP, SDLC, MS Project, Government, Infectious Diseases, Regulatory Submissions, Stakeholder Engagement, Strategic Planning, Projects, Organizational..., Microsoft Word,..., Change Management, Leadership, Management, Process Improvement, Project Planning, Team Leadership, Training, Vendor Management
Education
University of North Carolina at Chapel Hill 1985 — 1987
Master of Science, Public Health
Duke University 1977 — 1981
MSPH, Economics, Sociology
NASCO October 2013 - Present
NASCO October 2010 - October 2013
Morgan Bradley April 2007 - October 2010
Blue Cross and Blue Shield of North Carolina 2006 - 2007
Blue Cross and Blue Shield of Michigan 1985 - 2006
Skills
SDLC, Business Analysis, Vendor Management, Program Management, Requirements Gathering, Health Care Systems, Requirements Analysis, Software Project..., Project Portfolio..., PMP, PMO, Business Process...
Education
Eastern Michigan University
Bachelors of Business Administration, Operations Research and Information Systems
On-Site.com May 2015 - Present
Flexion Inc. April 2014 - May 2015
ReverbNation October 2012 - April 2014
Lulu.com July 2011 - September 2012
Duke University Health System October 2008 - June 2011
Digitalsmiths December 2007 - October 2008
Blue Cross and Blue Shield of North Carolina 2000 - 2008
BCBSNC November 2000 - December 2007
Skills
Java, JavaScript, Ruby, Ruby on Rails, Web Applications, SQL, Software Development, Unix, J2EE, Tomcat, Apache, Web Development, HTML, PostgreSQL, SOA, XML, Spring, Software Engineering, Automation, Perl, AJAX, Requirements Analysis, Security, UML, System Administration, Scrum, SDLC, OOP, MySQL, Linux, JSP, CSS, Python, Hibernate, DB2, Databases, Websphere, Application Development, Web Services, Eclipse, JUnit, JBoss, REST, EJB, Programming, Database Design, SOAP, XSLT
Education
Kent State University 1992 — 1994
Master of Arts (MA), English Language and Literature/Letters
Eastern Illinois University 1988 — 1992
BA, English
UNC Chapel Hill
Orange County February 2011 - Present
Blue Cross and Blue Shield of North Carolina 2001 - Present
BCBSNC 1984 - 2008
Skills
Insurance
Education
Duke University 1975 — 1977
MEd, Guidance and Counseling
University of Tennessee-Knoxville 1970 — 1974
BA, Psychology
Bearden Highschool
Hunter Douglas September 2014 - September 2015
Blue Cross and Blue Shield of North Carolina January 2008 - August 2015
BCC Research January 2011 - January 2012
Net@Work February 2008 - December 2010
Capital Insurance & Financial Services, Inc. January 2006 - January 2008
Print Inc. January 2001 - January 2006
UNI/CARE Systems, Inc. January 1994 - January 2001
Skills
Business Development, Sales, Marketing, New Business Development, B2B, Selling, Real Estate, Strategic Planning, Sales Management, Marketing Strategy, Account Management, Contract Negotiation, Customer Service, Small Business, Negotiation, Sales Process, Customer Retention, Sellers, Healthcare, Training, Lead Generation, Salesforce.com, Entrepreneurship, Direct Sales, Microsoft Office, Research
Education
Central CT State University 1982 — 1987
MIS/Marketing, MIS/Marketing
Central Connecticut State University 1982 — 1987
BS, Management Information Systems/Marketing
Blue Cross and Blue Shield of North Carolina January 2010 - Present
Blue Cross and Blue Shield of North Carolina April 2001 - January 2010
Blue Cross and Blue Shield of North Carolina January 1997 - April 2001
LMI Insurance Co, Vik Brothers Ins Grp May 1994 - December 1996
Prudential LMI Ins Company, Lumberman's Mutual Ins. September 1986 - April 1994
First National Bank of Ashland May 1982 - September 1986
Skills
SDLC, Business Analysis, Business Intelligence, Process Improvement, Data Analysis, Business Objects, Teradata, Data Integration, Healthcare Information..., Health Insurance, CPCU, Analytics, Agile Methodologies, Data Warehousing, Master Data Management, Trillium, Team Leadership, Reinsurance, Actuarial Science, Underwriting, Product Development, CSPO, Logical Data Modeling, Relational Data Modeling, Physical Data Modeling, SQL, Functional Requirements, Technical Translation, Technical Leadership, Functional..., ETL, Metadata Management, IBM Rational Tools, Data Quality, Data Warehouse..., Information Management, Data Mining, Data Migration, Data Modeling, Database Design, Enterprise Architecture, User Acceptance Testing, Test Driven Development, Microsoft Office, SharePoint, Collaborative Problem..., Analytic Problem Solving, Cognos, Crystal Reports, Project Planning
Education
Ashland University 1989 — 1991
Master of Business Administration (M.B.A.), Business Administration
Ashland University 1982 — 1986
Bachelor’s Degree, Business Management and Finance, Cum Laude
Blue Cross and Blue Shield of North Carolina 2004 - Present
BCBSNC 2004 - Present
Verizon Information Services July 2000 - November 2003
GTE 1998 - 2000
GTE 1996 - 1998
GTE 1992 - 1996
Durham Public Schools 1971 - 1992
Education
Duke University
Master's, English, Education
Vanderbilt University
BA, History, English
NetApp October 2014 - Present
SAS 2010 - 2014
SAS 2005 - 2010
Blue Cross and Blue Shield of North Carolina 2005 - 2005
One Source Communications 2001 - 2004
Skills
Solution Selling, Account Management, Business Intelligence, Leadership, Enterprise Software, Salesforce.com, Customer Service, Business Analysis, Sales, Professional Services, Management, CRM, Sales Management, Microsoft Office, Microsoft Excel, Data Analysis, Sales Operations, Reporting Metrics, Dashboarding
Education
East Carolina University - College of Business 2003 — 2006
MBA, Business
East Carolina University - College of Business 2001 — 2003
BSBA, Business
Meredith College 1999 — 2001
Transferred
Cary High School
Diploma
NC DHHS - Divsion of Mental Health/Developmental Disabilities/Substance Abuse Services November 2012 - Present
Boston University June 2014 - Present
North Carolina Department of Health and Human Services Division of Medical Assistance November 2009 - November 2012
ServiceSource August 2009 - September 2009
IBM May 2000 - February 2009
Blue Cross and Blue Shield of North Carolina October 1998 - April 2000
SEER Technologies February 1992 - September 1998
Wake Technical Community College August 1990 - May 1996
General Electric Consulting July 1989 - February 1992
Citicorp Information Resources August 1985 - June 1989
Skills
DB2, ITIL, MS Project, Visio, Microsoft SQL Server, Medicaid, Healthcare Analytics, Health Information..., Project Management, Health Information..., Healthcare Reimbursement, Portfolio Management, Business Analytics, Microsoft Office, COBOL, AIX, ERP, Oracle, Linux, CICS, Windows, TSO, Databases, Data Warehousing, Quality Assurance, Analysis, Software Project..., Security, Enterprise Architecture, PMP, Integration, SDLC, Microsoft Project, Requirements Analysis
Education
Boston University 2012 — 2014
Master's Degree, Computer Information Systems
Stanford University
Advanced Project Management Courses, Business Administration, Management and Operations
University of North Carolina at Wilmington 1976 — 1981
Bachelor's of Science, Business Administration and Management, General
Blue Cross and Blue Shield of North Carolina April 2014 - Present
Blue Cross and Blue Shield of North Carolina March 2004 - March 2014
Blue Cross and Blue Shield of North Carolina 2002 - February 2004
Bloodhound, Inc. 2001 - 2002
SciQuest 2000 - 2001
KnowledgeBase Marketing 1996 - 2000
Skills
PMO, PMP, Project Portfolio..., Business Intelligence, Vendor Management, SDLC, Requirements Analysis, Software Project..., Visio, Business Analysis, Business Requirements, Program Management, Resource Management, Requirements Gathering, Project Delivery, Process Improvement
Education
Binghamton University - School of Management
Blue Cross and Blue Shield of North Carolina January 2015 - Present
Blue Cross and Blue Shield of North Carolina March 2013 - December 2014
Blue Cross and Blue Shield of North Carolina 2005 - 2012
Skills
Requirements Analysis, Software Project..., SDLC, Business Analysis, Project Portfolio..., PMP, Process Improvement, Project Management, PMO, Agile Methodologies, Business Requirements, Program Management, Vendor Management, Business Process, Enterprise Architecture, Visio, Requirements Gathering
Education
Campbell University 1999 — 2001
Master’s Degree, MBA
Le Moyne College 1987 — 1991
Bachelor’s Degree, Business Administration, Marketing and Management Information Systems
Blue Cross Blue Shield of North Carolina September 2011 - Present
Blue Cross and Blue Shield of North Carolina August 2009 - September 2011
Blue Cross and Blue Shield of North Carolina May 2007 - August 2009
American Express January 2005 - May 2007
American Express March 2003 - January 2005
Harte-Hanks Data Technologies March 2002 - December 2002
Akibia Consulting August 2000 - January 2002
Capgemini September 1998 - August 2000
Skills
Agile Methodologies, Business Analysis, Business Intelligence, Business Process, IT Management, SDLC, Integration, Requirements Analysis, Vendor Management, Program Management, Project Management, SharePoint, Visio, Requirements Gathering, Process Improvement, Solution Architecture, DB2, PMP, SOA, Enterprise Architecture, Project Portfolio..., Software Project..., Governance, Business Process..., IT Strategy, Oracle, PMO, Software Development, SQL, Disaster Recovery, ITIL
Education
University of Rhode Island 1994 — 1996
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Boston University 1986 — 1990
Bachelor’s Degree, International Relations, 3.61
HCL Technologies December 2014 - Present
Viridian Health Management May 2014 - Present
Viridian Health Management September 2012 - Present
Lincoln Financial Group April 2012 - July 2012
Novant Health April 2011 - December 2011
Blue Cross and Blue Shield of North Carolina January 2006 - April 2011
Independence Blue Cross April 2003 - December 2005
Skills
SDLC, Visio, Process Improvement, Business Analysis, Project Management, SharePoint, HIPAA, PMO, Software Project..., Requirements Gathering, Healthcare, Requirements Analysis, Healthcare Information..., Business Process..., Project Portfolio..., Business Requirements, Software Documentation, Integration, Management, EDI, Health Insurance, EHR, Strategic Planning, Software Implementation, Analysis, Business Process, User Acceptance Testing, Enterprise Architecture, Vendor Management, MS Project, Program Management, PMP, Customer Service, SOA
Education
Walden University 2013 — 2017
Doctor of Philosophy (Ph.D.), Health/Health Care Administration/Management
The New School 1996 — 1999
MS, Health, Policy and Management
Binghamton University 1991 — 1995
BA, Sociology
August Martin HS 1987 — 1991
H.S. Diploma, Computer Science
Blue Cross and Blue Shield of North Carolina July 2015 - Present
Skills
Risk Management, Management, CRM, Business Development, Analysis, Forecasting, Vendor Management, Software Project..., Consulting, Program Management, SDLC, Team Building, Business Analysis, Strategy, Resource Management, Agile Methodologies, Requirements Analysis, Project Management
Education
Colorado State University
MBA
Nagarjuna University
B.Tech
Blue Cross and Blue Shield of North Carolina February 2014 - Present
Accenture Technology Solutions July 2008 - September 2010
Symantec January 2008 - June 2008
Skills
ETL Testing, Teradata Data Warehouse, SQL, Database Testing, User Acceptance Testing, Functional Testing, System Integration..., Unix, Test Planning, Test Strategy, ETL, PL/SQL
Education
Birla Institute of Technology & Science, Pilani 2004 — 2008
Master of Science (M.Sc.), Information Systems
FedEx Express April 2015 - Present
FedEx Express April 2015 - Present
Blue Cross and Blue Shield of North Carolina January 2015 - Present
SECU February 2014 - Present
Winston Salem State University March 2012 - February 2014
Sears Holdings Corporation July 2011 - March 2012
Walmart November 2008 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
North Carolina Agricultural and Technical State University 2015 — 2017
Master of Science (M.S.), Information technology
Winston-Salem State University 2008 — 2013
Bachelor's degree, Therapeutic Recreation/Recreational Therapy
Appalachian State University
Health Promotion
Blue Cross and Blue Shield of North Carolina October 2014 - Present
Wells Fargo October 2012 - October 2014
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Management, Leadership, Banking, Process Improvement, Sales, Social Media, Visio, Business Analysis, Public Speaking, Call Centers, Access, Outlook, Team Building
Education
DeVry University 2013 — 2017
Computer Forensics, Computer Science, 3.0
PwC August 2011 - Present
The Project Management Institute April 2011 - September 2011
NC Department of Revenue October 2007 - August 2011
Blue Cross and Blue Shield of North Carolina 2004 - 2007
Keane 1998 - 2004
SVI America 1994 - 1998
Standard Chartered Bank 1991 - 1994
Software Ventures International Corp (Phil) 1987 - 1991
SGV & Co. 1983 - 1985
Skills
PMO, Project Portfolio..., Governance, Program Management, IT Management, Software Project..., Management Consulting, Vendor Management, Change Management, PMP, Integration, Outsourcing, Project Management, Resource Management, Business Transformation, Strategy, SDLC, Quality Assurance, IT Strategy, Agile Project Management, PMI, Requirements Analysis, Business Process..., Business Process, Business Analysis, Leadership, Process Improvement, MS Project, Requirements Gathering, Project Delivery, Risk Management, SharePoint
Education
Western Carolina University 2008 — 2010
Masters in Project Management
Ateneo de Manila University
Blue Cross and Blue Shield of North Carolina September 1990 - Present
Alltel September 1981 - December 1989
Moore Regional Hospital October 1980 - September 1981
Education
Central Carolina Community College 1977 — 1980
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
BCBSNC February 2008 - Present
Blue Cross and Blue Shield of North Carolina May 2000 - February 2008
Skills
Financial Reporting, Insurance, Leadership, Process Improvement, Project Management, Accounting, Management, Sales Management, Health Insurance, Microsoft Excel, Financial Analysis, Internal Controls, Risk Management, Business Objects, Employee Benefits, Access, Business Analysis, Internal Audit, Auditing, Account Reconciliation, Sarbanes-Oxley Act, Fixed Assets, Fixed Asset Management, Lawson Systems, General Ledger Close..., General Ledger JE &..., Facets, MHS, Lawson Addins
Education
Pfeiffer University 2003 — 2005
Master of Business Administration (M.B.A.), Accounting and Business/Management, 4.0
East Carolina University 1980 — 1981
None, Minor Computer Science & other Studies, 4.0
East Carolina University 1975 — 1979
BSBA Accounting, Business Administration and Accounting, 3.3
Blue Cross and Blue Shield of North Carolina AuditorBCBSNCOctober 2006 - Present
Education
East Carolina University 1999 — 2003
Bachelor Of Science in Business Administration, Concentration in Marketing
Blue Cross and Blue Shield of North Carolina February 1993 - July 2011
Education
DeVry University-Illinois 2010 — 2012
AS, Health Information Technology
Durham Technical Community College 2008 — 2010
Medical Coding
Blue Cross and Blue Shield of North Carolina January 2003 - Present
Education
American InterContinental University 2013 — 2017
Bachelor's Degree, Business with Emphasis in HealthCare Management, GPA: 3.46
Blue Cross and Blue Shield of North Carolina June 2015 - Present
Carolina Pulmonary and Sleep Clinic February 2015 - June 2015
Passport to Health August 2014 - December 2014
Wake Area Health Education Center April 2014 - June 2014
St. Michael School August 2013 - June 2014
Household6 June 2012 - June 2013
Household6 June 2011 - June 2013
US Army December 1991 - June 2011
Fort McPherson and St. John the Evangelist School June 2009 - May 2011
United Information Systems November 1996 - August 1997
Skills
Information Management, Property Management, technical writing, German language, Love to Cook, Data Analysis, Data Assimilation, Online Research, Grants, Knowledge Management, Program Management, Technical Writing, German, Teaching, Training, Military, Healthcare, Grant Writing, Nonprofits, Social Media, Project Management, Leadership, Management, Strategic Planning, Team Building, Customer Service, Public Speaking, Research
Education
University of Oklahoma 1994 — 1997
Master of Education (M.Ed.) & Master of Human Relations, Adult and Higher Education; Human Relations
College of Saint Benedict 1984 — 1988
Bachelor of Science (BS), Nursing
Fujitsu North America January 2012 - Present
Blue Cross and Blue Shield of North Carolina November 2008 - January 2012
ACS 2006 - 2008
Affliated Computer Services 2006 - 2008
Skills
Troubleshooting, Technical Support, Data Center
Education
Durham Technical Community College
Electronic Engineering and Related Technologies
Blue Cross and Blue Shield of North Carolina Special Projects ManagerPerryManufacturingCompanySeptember 1995 - May 2008
Skills
Health Insurance, Employee Benefits, SharePoint, Insurance, Process Improvement, Medicare, HIPAA, Customer Service, Program Management
Education
East Carolina University 1978 — 1980
Peace College 1976 — 1978
Associate's degree
Blue Cross and Blue Shield of North Carolina 2002 - 2011
Nortel Networks 1984 - 2001
United States Air Force Security Forces February 1971 - November 1975
Skills
Medical Coding, Medical Terminology, Medical Billing, Medical Records, Microsoft Office, Microsoft Excel, PowerPoint, Access, Telecommunications, Customer Service, Problem Solving, Customer Satisfaction, Software Documentation, Genealogy, Family Tree Research, Family Histories, Management, Claim, Claims Handling, Data Entry, Provider Relations, Claim Investigation, Claims Resolution, Administrative..., HIPAA
Education
Durham Technical Community College 1979 — 1981
Associate of Arts (A.A.), Business Administration and Management, General, B
Glendale Community College 1975 — 1975
German I and German II
Blue Cross and Blue Shield of North Carolina August 2012 - Present
UnitedHealthcare March 2008 - August 2012
GHI January 2005 - December 2007
JPMorgan Chase May 2000 - January 2005
Ameriquest Mortgage Co. January 1998 - May 2000
Skills
Health Insurance, Medicare, Managed Care, Insurance, HIPAA, Process Improvement, Healthcare Industry, Claim, Healthcare, Employee Benefits, Healthcare Consulting, Data Analysis, Provider Relations, PPO, Medicaid, Healthcare Information..., Healthcare Management
Education
SUNY Potsdam 1995 — 1997
Bachelor of Arts (B.A.), Labor and Industrial Relations/Economics
Clarkson University 1993 — 1995
Mechanical Engineering
Blue Cross and Blue Shield of North Carolina March 2008 - Present
BCBSNC March 2008 - May 2014
Skills
Customer Service, Leadership, Project Management, Microsoft Excel, Training, Program Management, Process Improvement, Insurance, Team Building
Education
Appalachian State University 1991 — 1995
Bachelor of Science (B.S.), Criminal Justice/Police Science
"Self Employed" 2013 - Present
Fujitsu America, Inc 2012 - 2013
Blue Cross and Blue Shield of North Carolina 1996 - December 2012
Blue Cross and Blue Shield of North Carolina 2009 - 2012
Blue Cross and Blue Shield of North Carolina 2007 - 2008
Blue Cross and Blue Shield of North Carolina 2005 - 2007
Blue Cross and Blue Shield of North Carolina 1996 - 2004
Skills
Service Desk, Technical Support, Troubleshooting, Information Technology, Service Delivery, Active Directory, IT Strategy, Incident Management, Windows XP, Windows 7, Solution Architecture, Business Analysis, Integration, Help Desk Support, Hardware, Software Installation, Management, Service Management, Printers, Call Centers, IT Service Management, Desktop, Laptops, Tablets, LAN, Microsoft Office, Citrix, Citrix XenApp, Citrix XenDesktop, Groupwise, SMS, IBM Tivoli, DNS, DCHP, SCCM, Windows 95, Windows NT, Windows 2000, Windows v7, V8, Mac, C++, BASIC, COBOL, JavaScript, Pascal, Fortran, TCP/IP, IPX/SPX, Token Ring
Education
East Carolina University
Master of Business Administration (MBA), Business Administration and Management, General
East Carolina University
Bachelor's degree, Mathematics
East Carolina University
Bachelor's degree, Computer Science
Blue Cross and Blue Shield of North Carolina February 2014 - Present
Sheraton Fort Worth Hotel and Spa December 2012 - June 2013
Covidien Healthcare India Pvt. Ltd. February 2004 - July 2010
Education
Colorado State University-Global Campus 2015 — 2016
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration
University of Phoenix 2010 — 2011
Associate’s Degree, Criminal Justice/Safety Studies, 3.79GPA