Blue Cross and Blue Shield of Texas
Industry: Insurance company
DescriptionFounded: 1929 Parent organization: Health Care Service Corporation Subsidiaries: Group Life & Health Insurance Co.,
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Blue Cross and Blue Shield of Texas Employees
Blue Cross and Blue Shield of Texas February 2015 - Present
American Honda Financial Corperation March 2014 - Present
Stein Mart April 2011 - Present
Paradise shop January 2014 - February 2014
Paradise January 2014 - February 2014
The Dallas Roadshows July 2013 - November 2013
Sears Home Services June 2011 - December 2011
Panola College June 2008 - June 2011
Skills
Customer Service, Fast-paced, Multi Tasking, Sales, Time Management, Data Entry, Cashiering, Microsoft Word, Training, Retail Sales, Teamwork, Goal Oriented, Team-oriented, Team Leadership, Employee Training, Inventory Control, Inventory, Inventory Management, People Skills, Accounts Payable, Cash Register, Microsoft Excel
Education
Grand Canyon University 2014 — 2016
Master's degree, Legal Studies, General
The University of Texas at Tyler 2012 — 2013
Bachelors of Human Resource Development, Human Resource Development/Minor in Business
Panola College 2010 — 2011
Associate of Science, General Studies
Carthage High School 2006 — 2010
High School Diploma, High School Education
Blue Cross and Blue Shield of Texas September 2014 - Present
HCSC BCBS, TX CIBER April 2013 - September 2014
Researchnow July 2012 - March 2013
Oncor Electric Delivery 2011 - 2012
Skills
Bachelor of Computer..., Masters of Computer..., Quality Center, User Acceptance Testing, QTP, SDLC, Software Quality..., Test Planning, Quality Assurance, Visio, SQL, Agile Methodologies, PL/SQL, Scrum, Regression Testing, Toad, Oracle, Unix, Microsoft SQL Server, DB2, ClearQuest, Integration Testing, SoapUI, Defect Tracking, Mainframe, Databases, Testing, Test Automation, System Testing, VBScript, Requirements Analysis, Requirements Gathering, Waterfall, Test Management, Test Strategy, Manual Testing, Test Cases, Software Documentation, XML, Test Execution, Integration, Agile Testing, System Integration..., Web Testing, Functional Testing, Black Box Testing, JIRA, Performance Testing, End-to-end Testing, Bugzilla
Education
GGSIPU, Delhi University 2000 — 2003
MCA, computers
Jamia Millia Islamia 1997 — 2000
BCA, Computers
Health Care Service Corporation (BCBSTX) 2012 - Present
Health Care Service Corporation (BCBSTX) 2006 - May 2012
Health Care Service Corporation (BCBSTX) 1999 - 2006
Health Care Service Corporation (BCBSTX) 1994 - 1999
Blue Cross and Blue Shield of Texas 1991 - 1994
Prudential AARP Operations 1988 - 1990
Prudential AARP Operations 1985 - 1988
Skills
Provider Relations, HMO, Health Insurance, Managed Care, Network Development, Medicare, HIPAA, Health Policy, Medicaid, Insurance, PPO, Healthcare Information..., Claim, Healthcare Management, Health Information..., Vendor Management
Education
Chestnut Hill College 1981 — 1985
BS, Psychology
Our Lady of Good Counsel
Optum, a UnitedHealth Group Company 2008 - 2012
Optum, a UnitedHealth Group Company 2005 - 2008
Optum, a UnitedHealth Group Company 2004 - 2005
United Behavioral Health, a UnitedHealth Group Company 2000 - 2004
United Behavioral Health, a UnitedHealth Group Company 1998 - 2000
United Behavioral Health, a UnitedHealth Group Company 1991 - 1998
Blue Cross and Blue Shield of Texas 1987 - 1991
Skills
Managed Care, Team Leadership, Public Speaking, Superior Communications..., Collaborative Style, People Skills, Organized Multi-tasker, Building Relationships, Account Management, Client Service Oriented, Health Insurance, Change Management, Employee Benefits, Business Process..., Customer Retention, Cross-functional Team..., Leadership, Team Building, Strategic Planning, Management, Recruiting, Sales, Healthcare, Client Services
Education
Golden Gate University
M.B.A., Business
The University of Texas at Austin
B.B.A., Marketing
BDPA Dallas August 2010 - Present
HCSC October 2007 - Present
Health Care Service Corporation March 2000 - September 2007
Blue Cross and Blue Shield of Texas April 1996 - March 2000
Blue Cross and Blue Shield of Texas April 1993 - April 1996
Blue Cross and Blue Shield of Texas December 1986 - April 1993
Skills
Data Center, Enterprise Architecture, IT Strategy, Enterprise Software, Management
Education
SkillPath Seminars 2007 — 2007
Certificate, Softskills
American ITIL 2004 — 2004
Certification, ITIL Foundations
HCSC Leadership Camp 2004 — 2004
Leadership Skills
New Horizons Computer Learning Center 1999 — 1999
CEU Credits, Novell
BRBA Professional Education 1997 — 1998
CEU Credits, Microsoft
TeKnowlogy Education Centers 1997 — 1997
CEU Credits, Novell
Microsoft University 1991 — 1991
Certificate, Microsoft
Richland Community College 1980 — 1982
AA, Computer Science
Blue Cross Blue Shield of Texas December 2014 - Present
Blue Cross and Blue Shield of Texas August 2014 - December 2014
Blue Cross Blue Shield Texas October 2012 - August 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2012 - October 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2005 - April 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 1995 - August 2005
University of North Texas Health Science Center October 1994 - September 1995
Osteopathic Health System of Texas January 1992 - October 1994
Farmers Insurance July 1991 - December 1991
Skills
Provider Relations, Disease Management, Insurance, Medicare, Health Insurance, Managed Care, PPO, Health Policy, Employee Benefits, Network Development, Claim, Healthcare, HIPAA, HMO, Medicaid Managed Care, Healthcare Consulting, Physicians, Utilization Management, Medical Coding
Education
University of North Texas 1988 — 1991
Bachelor of Business Administration, Human Resources Management/Personnel Administration, General
Tarrant County College 1987 — 1988
Business Administration and Management, General
Texas Woman's University 1986 — 1987
Business Administration and Management, General
Healthcare Services Corporation August 2014 - Present
BLUE CROSS BLUE SHIELD OF TEXAS, Dallas, Texas November 2011 - Present
Blue Cross and Blue Shield of Texas May 2007 - November 2011
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2003 - December 2006
UnitedHealth Group 2002 - 2004
UnitedHealth Group 2001 - 2002
UnitedHealth Group 1999 - 2001
UnitedHealth Group 1998 - 1999
UnitedHealth Group 1996 - 1997
Harris Methodist Health Plan 1994 - 1996
Skills
Managed Care, HMO, Strategic Planning, Health Insurance, Medicare, Provider Relations, Insurance, Healthcare, Employee Benefits, Vendor Management, Medicaid, Contract Negotiation, Operations Management, Health Policy, Process Improvement, Provider Network..., Finance, Provider Contracting, Value Based Contracting, Financial Management..., Program Development, Leadership
Education
Texas State University-San Marcos 1983 — 1986
Bachelor of Business Administration (B.B.A.), Finance, General
Certified Public Accountant
Blue Cross Blue Shield of Illinois, Montana. New Mexico, Oklahoma & Texas June 2012 - Present
Blue Cross and Blue Shield of Texas January 2008 - May 2012
Skills
Strategic Planning, Managed Care, Health Insurance, Insurance, Employee Benefits, Healthcare, Medicaid, Process Improvement, Underwriting, Healthcare Information..., Disability Insurance, Leadership, HIPAA, Medicare, Executive Management, Disease Management, Long-term Care, Strategy, Mergers & Acquisitions, Management, Healthcare Consulting, Health Savings Accounts, Analysis, Team Building, Fixed Annuities, Healthcare Management, Contract Negotiation, Brokers, Account Management, Claim, Training, Healthcare Industry, Term Life Insurance, Sales, Health Policy
Education
Southern Methodist University 2005 — 2007
M.A.
Tulane University - A.B. Freeman School of Business 1994 — 1996
M.B.A.
Duke University 1989 — 1991
M.A.
The University of Georgia 1979 — 1984
B.A.
Tenet Health Systems January 2015 - Present
TCS November 2014 - January 2015
Convergys July 2014 - November 2014
Blue Cross and Blue Shield of Texas April 2013 - March 2014
Vanguard October 2012 - March 2013
Sprint Nextel August 2010 - September 2012
U.S. Department of State April 1989 - June 2003
Skills
SDLC, Cognos, Requirements Analysis, Business Analysis, Business Intelligence, SQL, Analysis, Process Improvement, Data Warehousing, Microsoft SQL Server, Call Centers, Database Administration, SharePoint, Unix, ETL, Business Objects, Data Modeling, Databases, Oracle, Technical Recruiting, Terada SQL, Netezza, IBM DB2, Cognos TM1, Tableau
Education
Dhaka Bishwabidyalaya 1985 — 1987
Bachelor's degree, Economics
Travis County Medical Society, The Blood and Tissue Center of Central Texas, Medical Service Bureau July 2007 - January 2015
TCMS November 2004 - July 2007
TCMS January 2003 - November 2004
BLUE CROSS AND BLUE SHIELD OF TEXAS August 2000 - January 2003
Skills
Benefits Administration, Customer Service, Data Entry, Employee Relations, Human Resources, Employee Benefits, HRIS, Recruiting, New Hire Orientations, Interviews, Personnel Management, Management, Policy, FMLA, Coaching, Open Enrollment, Performance Appraisal, Payroll, Organizational..., Onboarding, Workforce Planning, Deferred Compensation, Affirmative Action, Exit Interviews
Education
Abilene Christian University
Bachelor of Business Administration (BBA), Human Resources Management
Caprock HealthPlans January 2012 - Present
FirstCare August 2005 - January 2008
Blue Cross and Blue Shield of Texas 1986 - 2005
Blue Cross and Blue Shield of Kansas 1980 - 1986
Skills
Health Insurance, HMO, Insurance, Medicare, Managed Care, PPO, Health Savings Accounts, Self-funded, Reinsurance, Disability Insurance, Brokers, Claim, Employee Benefits, Underwriting
Education
The University of Texas at San Antonio
Business Administration
BCBSTX October 2013 - Present
Blue Cross and Blue Shield of Texas July 2007 - October 2013
Blue Cross and Blue Shield of Florida November 2005 - April 2007
Blue Cross and Blue Shield of Florida February 2002 - November 2005
Sprint 1998 - 2000
Temple-Inland July 1996 - November 1997
Skills
Health Insurance, Insurance, Customer Service, Sales, Provider Relations, Process Improvement, Account Management, Team Building, HIPAA, Program Management, Cross-functional Team...
Education
Pittsburg State University 1991 — 1993
B.A., Communication Studies
Johnson County Community College 1988 — 1991
Transfer to Pittsburg State University, General Studies
Shawnee Mission Northwest 1984 — 1987
Diploma, General Studies
Blue Cross and Blue Shield of Texas December 2014 - Present
Blue Cross Blue Shield November 2013 - December 2014
CERP Foods, Inc. dba KFC January 2004 - November 2013
FedEx Express March 1992 - November 2003
Skills
Payroll, HR Policies, Employee Relations, Customer Service, Compliance, Logistics Management, Office Management, Deferred Compensation, Employee Benefits, FMLA, Interviews, Leadership, Leadership Development, Onboarding, Training, Human Resources, Temporary Placement, Management
Education
Dallas Baptist University 2012 — 2013
Masters of Arts in Management, Human Resources Management and Services
Colorado Technical University 2010 — 2011
Bachelor of Science, Human Resources Management and Services, 3.4
HP August 2010 - Present
Hewlett-Packard January 2008 - September 2010
EDS 2000 - 2008
KMA Interactive 2000 - 2001
Advance RX 1999 - 2000
Blue Cross and Blue Shield of Texas 1990 - 1999
Skills
Global Operations, Troubleshooting, ITIL, Offshoring, Call Center, Service Delivery, Call Centers, IT Outsourcing, IT Service Management, Service Management, Leadership, Program Management, Incident Management, Service Desk, Transition Management, Process Improvement, Disaster Recovery, Operations Management, Management, Sla, Team Management, Vendor Management, Change Management, Technical Support, Help Desk Support, Data Center, IT Management, Outsourcing
Education
University of Phoenix
Bachelor of Science, Management
Blue Cross and Blue Shield of Texas September 2014 - Present
Kitsy Lane May 2014 - Present
Avon July 2014 - November 2014
Planet Fitness December 2013 - June 2014
Logan's Roadhouse February 2010 - August 2013
JC Penney August 2009 - January 2010
Taco Bell June 2008 - July 2009
Skills
Proficient Typing Skills, Customer Service, Apparel, Microsoft Excel, Food & Beverage, 10 Key, Microsoft Office, Microsoft Word, PowerPoint, Restaurants, Servers, Food
Education
Cisco College 2008 — 2009
Respiratory Therapy Technician/Assistant
Cooper High School 2004 — 2008
HS Diploma
Blue Cross and Blue Shield of Texas January 2013 - Present
NorthStar Anesthesia, P. A. July 2011 - January 2013
Anthem Blue Cross & Blue Shield December 2007 - July 2011
Bancsource Inc February 2007 - August 2007
HealthSmart February 1996 - August 2006
Army National Guard 1986 - 2001
Skills
Contract Negotiation, Management, Legal Compliance, Risk Management, Litigation Management, Managed Care, Healthcare, Claim, Leadership, Litigation, PPO, Healthcare Information..., Provider Relations, Corporate Law, Insurance, Strategic Planning
Education
Texas Tech University School of Law 1992 — 1995
Doctorate of Jurisprudence, law
The University of Texas-Pan American 1988 — 1991
Bachelor's degree, Business
Clark, Treviño & Associates October 2014 - Present
Law Office of Robert House, PLLC November 2010 - October 2014
Lorenz & Lorenz, LLP May 2012 - June 2013
Thomas J Henry September 2011 - May 2012
St. Mary's University December 2008 - May 2010
Law Offices of Stephen F. White May 2009 - September 2009
ACE Quality, Inc September 2007 - January 2009
USAA October 2002 - September 2007
HCA June 2002 - October 2002
Blue Cross and Blue Shield of Texas May 2001 - June 2002
Skills
Litigation, Mediation, Trials, Negotiation, Legal Research, Legal Writing, Civil Litigation, Biomarker Discovery, Family Law, Personal Injury, Courts, Criminal Law, Medical Malpractice, Contract Negotiation, Depositions, Westlaw, Personal Injury..., Intellectual Property, Hearings
Education
St. Mary's University School of Law 2007 — 2010
JD, LAW
St. Mary's Institute on World Legal Problems at the University of Innsbruck 2008 — 2008
The University of Texas at San Antonio 2005 — 2007
Bachelor of Science, Computer Science; Computer and Information Security
Connolly Healthcare April 2013 - Present
Horizon Health January 2008 - March 2013
Tenet Healthcare 1998 - 2007
Milestone Healthcare August 1996 - September 1998
Columbia Homecare February 1995 - August 1996
American Medical International July 1993 - February 1995
Blue Cross and Blue Shield of Texas July 1991 - June 1993
University of Texas at Dallas 1989 - 1991
Skills
CPA, CPC - Certified..., CHC - Certified in..., Healthcare Management, Hospitals, Medicare, Healthcare, Revenue Cycle, Physician Relations, Managed Care, Internal Audit, Auditing, Strategic Planning, Accounting, Insurance, Medicaid, Financial Reporting, Contract Management, Contract Negotiation, HIPAA, Clinical Research
Education
The University of Texas at Dallas 1990 — 1992
B.S., Accounting
Southwestern University 1987 — 1989
transferred to UTD, Accounting
Certified Public Accountant
Hibbs-Hallmark & Company June 2007 - Present
Hill Insurance Agency LP July 2004 - December 2006
Blue Cross and Blue Shield of Texas April 1991 - March 2004
Skills
Employee Benefits, Insurance, Disability Insurance, Health Insurance, Brokers, Life Insurance, Health Savings Accounts, Term Life Insurance, Healthcare, Claim, Sales, COBRA, Group Insurance, Health Care Reform, Dental Insurance, Vision Insurance, Voluntary Employee..., HRA, Self-funded, Level funding, Affordable Care Act, Healthcare Reform, Compliance, Presentations, Account Management, New Client Prospecting, Educational Seminars, Customer Service, Customer Retention
Education
Stephen F. Austin State University 1982 — 1986
Bachelor of Arts, Communications and Marketing
Lindale High 1980 — 1981
High School
W. T. White High 1977 — 1980
High School
TWU 2013 - Present
Texas Deparment of State Health Services 2012 - 2012
MAYS Home Health 2011 - 2012
University of Texas Medical Branch, Correctional Care 2009 - 2011
Blue Cross and Blue Shield of Texas 2006 - 2008
Blue Cross Blue Shield of Vermont 2002 - 2005
The Pillars 1999 - 2000
IBAH 1997 - 1998
North Penn Hospital 1996 - 1997
Saint Luke's Quakertown Hospital 1995 - 1996
Skills
Healthcare, Clinical Research, Public Health, Case Management, Home Care, Wellness, Patient Education, Nursing, Triage, Medicaid
Education
Texas Woman's University 2013 — 2014
Master of Science (M.S.), Family Practice Nurse/Nursing, 4.0 GPA
Thomas Edison State College 2008 — 2012
Bachelor of Nursing, Nursing, 4.0
Abington Memorial Hospital Dixon School of Nursing 1991 — 1994
Diploma in Nursing, Nursing
Sprint September 2000 - Present
Blue Cross and Blue Shield of Texas 1997 - 2000
Education
Southern Methodist University 1990 — 1995
Life Directions May 2007 - Present
Life Directions January 2006 - Present
Blue Cross and Blue Shield of Texas November 1997 - May 2011
M.D. Anderson, University of Texas January 1989 - November 1997
M.D. Anderson, University of Texas February 1982 - January 1988
Skills
Benefits Administration, Key Account Management, Organizing, Coaching Staff, Lifestyle Coaching, Team Leadership, Training & Development, Diversity Training, Counseling, Employee Relations, Employee Training, Psychotherapy, Team Management, Business Networking, Personal Development, Mediation, Conflict Resolution, Training, Corporate Communications, Performance Improvement, Public Speaking, Employee Engagement, Performance Management, Leadership Development, Coaching, Management Consulting, Leadership, Team Building, Strategic Planning, Organizational..., Change Management, Workshop Facilitation, Human Resources, Emotional Intelligence, Management, Motivational Speaking, Executive Coaching, Mental Health Counseling, Mental Health, Birkman Method, Psychology, Christian Education, Christian Counseling, Organizational..., Staff Development, Training Delivery, Strategy, Career Development, Career Counseling
Education
Liberty University 2007 — 2011
Master's of Arts, Professional Counseling
Chicago State University 1969 — 1972
Bachelor of Arts, History
National Center for Learning Disabilities July 2014 - Present
Understood.org July 2014 - Present
National Center for Learning Disabilities January 2013 - June 2014
Independent October 2011 - June 2014
Independent Consultant June 2013 - September 2013
Blockdot (Acquired by Soap Creative) April 2012 - January 2013
Dallas Advocate Magazine (Advocate Publishing) September 2011 - August 2012
ChalkyDoodles 2007 - 2012
Blue Cross and Blue Shield of Texas March 2001 - May 2003
Arthur Andersen Business Consulting March 2000 - December 2000
Skills
Marketing Communications, Social Media Marketing, Editing, Writing, Social Media, Blogging, Copywriting, Journalism, Web Content, Press Releases, Content Strategy, SEO, Nonprofits, Digital Strategy, Digital Marketing, Marketing, Public Relations, Creative Direction, Copy Editing, Marketing Strategy, Entrepreneurship, Strategic Partnerships, Publicity, Content Development, Editorial
Education
The University of Texas at Austin 1992 — 1996
Bachelor's degree, Communication, Journalism, and Related Programs
Office of Governor Greg Abbott January 2015 - Present
Blue Cross and Blue Shield of Texas August 2014 - December 2014
Texas Health and Human Services Commission November 2013 - August 2014
Texas Senate October 2012 - November 2013
Texas Senate August 2010 - October 2012
Texas Senate August 2008 - September 2010
Skills
Community Outreach, Public Policy, Non-profits, Policy Analysis, Speech Writing, Public Speaking, Legislative Relations, Research, Media Relations, Legislative Research, Legislation, Nonprofits, Program Management
Education
Texas State University-San Marcos 2008 — 2012
Master of Public Administration (MPA)
Kansas State University 1997 — 2001
B.S., Mass Communication, English Literature
American Cancer Society January 2009 - November 2013
Blue Cross and Blue Shield of Texas 1997 - 2001
Skills
Event Planning, Public Relations, Media Relations, Press Releases, Strategic Communications, Newsletters, Speech Writing, Marketing Communications, Copywriting, Social Media, Social Media Marketing, Event Management, Facebook, Editing, Blogging, Nonprofits, Crisis Communications
Education
The University of Dallas 1998 — 2001
MBA, Marketing
The University of Texas at Austin 1991 — 1993
BBA, Marketing
Blue Cross and Blue Shield of Texas February 2015 - Present
LifeSynch/Humana March 2014 - February 2015
DaVita February 2013 - February 2014
Baylor Health Care System January 2013 - May 2013
CVS Caremark Corporation September 2008 - July 2011
University of Texas at Arlington December 2008 - May 2009
Skills
Access, Accounts Receivable, Auditing, Claims Management, Clinical Research, Customer Service, Data Analysis, EMR, Data Entry, HIPAA, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Management, Hospitals, Managed Care, Management, Medicare Part D, Microsoft Excel, Microsoft Office, Patient Education, Organizational..., Pharmacy, PowerPoint, Research, Process Improvement, Testing, Training, Leadership, Team Building, Analysis, Microsoft Word, Time Management, Outlook
Education
Texas Woman's University 2011 — 2013
Master's in Health Systems Management, Health/Health Care Administration/Management
Texas Woman's University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at Arlington 2007 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Mathis Communications 2007 - Present
HCSC (Blue Cross and Blue Shield of Texas) 1972 - 2009
Blue Cross and Blue Shield of Texas December 1972 - April 2004
Southern Methodist University 1971 - 1972
SMU Computer Lab March 1970 - November 1970
Skills
Internal Communications, Writing, Public Relations, Promotions, Messaging, Speech Writing, Web Content, Newsletters, Press Releases, Corporate Communications, Strategic Communications, Editing, Copywriting, Executive Communications, Copy Editing, Proofreading, Communications Strategy, Public Speaking, Publications, Ghostwriting, Brochures, Research, Communications Planning, Magazines, Journalism, Communication Training, Editorial, Publishing, Marketing
Education
The University of Texas at Dallas 1990 — 1995
Marketing/Marketing Management, General, 3.4 average out of 4 points
Southern Methodist University 1968 — 1971
BFA, Journalism
Blue Cross and Blue Shield of Texas June 2014 - Present
Kelly Services February 2014 - June 2014
Creative Circle August 2013 - June 2014
Vertex Business Services 2009 - August 2013
Houghton Mifflin Harcourt School Publishers August 1998 - December 2008
TPN - The People's Network July 1996 - August 1998
Foxmeyer June 1995 - July 1996
Art Squad April 1994 - June 1995
Castleworks Gameware January 1993 - March 1994
Skills
Adobe Acrobat, InDesign, Adobe Creative Suite, Graphic Design, Illustrator, Dreamweaver, QuarkXPress, Mac, Web Design, Layout, Photoshop, User Experience, Pre-press, Logo Design, After Effects, Flash, Advertising, WordPress, OS X, Brochures, Premiere, Captivate, Illustration, Publishing, Photography, Graphics, Packaging, Flyers, Corporate Branding, Catalogs, Posters, Marketing, Newsletters, Direct Mail, Typography, Visual Communication, Email Marketing, Corporate Identity, Art Direction, Creative Direction, Copywriting, Marketing Strategy, Digital Printing, User Interface Design, Storyboarding, User Interface, Animation, Content Management, Image Manipulation, Concept Design
Education
Art Institute of Dallas 1991 — 1992
Angelo State University 1987 — 1989
Blue Cross and Blue Shield of Texas March 2012 - Present
Xerox May 2010 - June 2012
Educational Leave March 2009 - April 2010
Neighborhood Credit Union May 2009 - January 2010
WellPoint January 1997 - February 2009
Skills
Coaching, E-Learning, Strategic Planning, Public Speaking, Organizational..., Staff Development, Organizational..., Business Process..., Change Management, Business Analysis, Mentoring, Instructional Design, Leadership, Project Management, Analysis, Management, Esthetician, Vendor Management, CRM, Call Centers
Education
Capella University 2009 — 2015
Ph.D., Business Management; Spec: Management Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
American Intercontinental University 2001 — 2004
Bachelor of Arts (BA), Business Administration and Management, General
LB Consulting April 2013 - December 2013
Castlight Health March 2011 - March 2013
NAVTEQ October 2009 - March 2011
NAVTEQ July 2008 - May 2010
Blue Cross and Blue Shield of Texas April 2007 - July 2008
BlueCross BlueShield of Illinois September 2005 - April 2007
BlueCross and BlueShield Association February 2003 - August 2005
University of Chicago April 2002 - January 2003
Skills
Business Development, Product Lifecycle..., Emerging Markets, Cost Accounting, Product Management, Cross-functional Team..., Product Marketing, Analytics, Strategic Planning, SaaS, Vendor Management, Product Development
Education
Emory University 2000 — 2001
Master of Public Health, Health Policy and Management
Tulane University 1996 — 2000
B.S., Cell and Molecular Biology
Care Oregon February 2015 - Present
Colorado Access October 1999 - January 2015
Blue Cross and Blue Shield of Texas September 1992 - October 1999
Skills
Healthcare Management, Organizational..., Managed Care, Team Building, Medicare, Leadership, Executive Management, Healthcare Industry, Medicaid, Strategic Planning, Health Policy, Policy, Organizational..., Healthcare, Process Improvement, Change Management, Program Management, Healthcare Information..., Disease Management, Physician Relations, Employee Relations, Budgets, Nonprofits, HIPAA, Project Management, Claims Management, Technical Writing, Crisis Management, Performance Improvement, Customer Service, Vendor Management, Operational Planning, Provider Relations, Revenue Cycle, Physicians, Quality Improvement, Healthcare Consulting, Pharmacy Benefit...
Education
The University of Texas at Dallas
MBA, Business Administration
Ball State University
BS, Business Administration
MCEG conference Nashville
North Side High
Blue Cross and Blue Shield of Texas
Skills
Analysis, Insurance, Customer Service, Policy Analysis, Entrepreneurship, Data Analysis, Research, Public Speaking, Investments, Real Estate, Public Policy, Leadership, Strategic Planning, Event Planning, Policy, Budgets, Training, Microsoft Office, Government, Nonprofits, Team Building, Project Management, Microsoft Excel, Strategy, Program Management, Fundraising
Education
The University of Texas at Dallas 2006 — 2011
PhD, Political Science
Blue Cross and Blue Shield of Texas April 2013 - Present
Blue Cross and Blue Shield of Oklahoma January 2012 - April 2013
Route 66 Marathon 2012 - 2012
Blue Cross and Blue Shield of Oklahoma August 2008 - December 2011
Commissioners of the Land Office September 2005 - July 2008
Devon Energy June 2005 - September 2005
Commissioners of the Land Office September 2002 - May 2005
Education
College of Business 2006 — 2008
Masters, Business Administration
University of Central Oklahoma 2002 — 2005
Bachelors, Public Relations
University of Central Oklahoma 2002 — 2005
Bachelors, Broadcasting
Western Oklahoma State College 2000 — 2002
Associates, Liberal Arts (Musical Theater emphasis)
Blue Cross and Blue Shield of Texas March 2015 - Present
Trans-Century Resources, Inc. September 2011 - March 2015
Cenpatico Behavioral Health June 2006 - September 2011
Great-West Healthcare August 1996 - June 2006
Amedica, Inc January 1995 - January 1996
Skills
Provider Relations, Medicaid, Network Development, Process Improvement, Hospitals, Medicare, PPO, Credentialing, Healthcare Industry, Healthcare Management, Health Insurance, Health Policy, HMO, Medicaid Managed Care, Provider Network..., Physician Relations, Contract Negotiation, Managed Care
Education
University of Houston-Clear Lake
BS, Health Care Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Blue Cross and Blue Shield of Texas October 2012 - November 2014
Blue Cross and Blue Shield of Texas July 2007 - October 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2004 - July 2007
Accenture July 1999 - October 2004
Education
University of Notre Dame 1995 — 1999
BS, Computer Science
Blue Cross and Blue Shield of Texas December 2014 - Present
Blue Cross and Blue Shield of Texas April 2013 - December 2014
Blue Cross and Blue Shield of Texas October 2012 - April 2013
docdano.com November 2009 - September 2012
Texas Dermatology Associates August 2007 - September 2012
Dan McCoy Consulting July 2007 - September 2012
Trinity Mother Frances Health System 2005 - 2007
Skills
Accountable Care, Healthcare, Mergers, Medicaid, Healthcare Management, Healthcare Consulting, Negotiation, Public Policy, Disease Management, Health Policy, Provider Relations, Mediation, Public Speaking, Mergers & Acquisitions, Hospitals, Leadership, Healthcare Information..., Legislative Affairs, Strategy, Clinical Research, Medical Education, Managed Care, HIPAA, Medicine, Informatics, EHR, Medicare, Physician Relations, EMR, Public Health, Healthcare Industry, Revenue Cycle, Utilization Management, Health Insurance, Surgery, Patient Safety
Education
The University of Texas Southwestern Medical Center at Dallas 1989 — 1993
M.D., Medicine
Tarleton State University 1985 — 1989
Bachelor of Science (B.S.), Zoology/Animal Biology
Pioneer Health Services September 2011 - Present
Glenridge HealthCare Solutions 2011 - 2011
Glenridge HealthCare Solutions 2011 - 2011
Disetronic Medical Systems March 2008 - January 2010
Formerly with Disetronic Medical Systems, Inc., a Division on Roche a March 2008 - December 2008
Blue Cross and Blue Shield November 2005 - March 2008
Blue Cross and Blue Shield of Texas 2005 - 2008
Home Medical of America 1997 - 2000
Education
Belhaven College 1979 — 1983
History/Poli Sci, B.A.
We Like Mike Fundraiser March 2011 - Present
Maxwell Marketing Consulting May 2010 - June 2011
North Cascade Cardiology April 2008 - December 2009
Blue Cross and Blue Shield of Texas December 2005 - March 2008
St. Francis Extended Health Care October 2004 - June 2005
Beachwood Resort June 2002 - August 2004
St. Francis Rehab Dept September 2001 - May 2002
Education
Mclennan Community College 2006 — 2008
Currently working toward Bachelor's, Business Administration/Management
Health Care Service Corporation (HCSC) January 2008 - Present
Blue Cross and Blue Shield of Texas April 2006 - January 2008
Blue Cross and Blue Shield of Texas September 2002 - April 2006
Blue Cross and Blue Shield of Texas January 1997 - September 2002
Skills
Forecasting, producer compensation, sales incentives, Program Management, Budgets, Incentives, Leadership, Management, Strategic Planning, Project Management, Project Planning, Training, Employee Benefits, Strategy, Managed Care, Marketing
Education
University of Texas at Dallas - Naveen Jindal School of Management 1996 — 1999
MS, Organizations and Strategy
Abilene Christian University 1989 — 1993
BBA, Management
Blue Cross and Blue Shield of Texas June 2013 - Present
Blue Cross and Blue Shield of Texas January 2012 - Present
Health Care Service Corporation November 2007 - December 2011
The Margulies Communications Group April 2005 - November 2007
Vollmer Public Relations February 2005 - April 2005
Ross-Campbell, Inc. 2002 - 2004
KOVR-TV (CBS13) 1999 - 2002
KTXL-TV (FOX40) 1999 - 1999
WGNO-TV (ABC26) 1998 - 1999
KATC-TV (ABC3) 1996 - 1998
Skills
Crisis Communications, Media Relations, Social Media, Public Relations, Strategic Communications, Video, Media Skills Training, Marketing Communications, Broadcast, Corporate Communications, Marketing, Copywriting, Newsletters, Press Releases, Social Media Marketing, Storytelling, Publicity, Reputation Management, Speech Writing, Editing
Education
The University of Texas at Dallas 2015 — 2018
Master of Business Administration (M.B.A.), Strategic Management and Marketing
Loyola University New Orleans 1995 — 1999
BA, Communications
Symitar a Jack Henry & Associates Company August 2015 - Present
Wolters Kluwer Financial Services March 2000 - August 2015
CSC Credit Services February 1995 - February 2000
Blue Cross and Blue Shield of Texas February 1992 - March 1995
TRW March 1985 - February 1992
Skills
Sales Presentations, B2B, Banking, Financial Risk, Salesforce.com, Strategic Partnerships, Lead Generation, Account Management, Direct Sales, Sales Process, Leadership, Contract Negotiation, New Business Development, Financial Services, Strategic Planning, Solution Selling, Selling, SaaS, Risk Management, Credit, Strategy, Customer Retention, CRM, Sales, Team Building, Process Improvement
Education
Louisiana Tech University 1975 — 1978
Bachelor’s Degree
Bastrop High School 1972 — 1975
Zale Jewelers January 2007 - Present
ARGO 2005 - 2006
RadioShack July 2005 - December 2005
Belo January 1998 - September 2004
The Dallas Morning News - Belo Corp 1992 - 1998
The Dallas Morning August 1986 - January 1992
Blue Cross and Blue Shield of Texas August 1980 - July 1986
ASTD 1980 - 1985
Skills
Recruiting, Technical Recruiting, Talent Management, Employee Relations, Performance Management, Interviews, Training, Resume Writing, Temporary Placement, Management, Career Development, Applicant Tracking..., Talent Acquisition, Sourcing, Human Resources, Hiring, Coaching, Behavioral Interviewing, Competency Based..., Interviewing Skills, Job Description Creation
Education
University of Kansas 1975 — 1977
Masters Degree
Michigan State University 1967 — 1971
Bachelor of Arts
Blue Cross and Blue Shield of Texas 2010 - Present
Magellan Health Services 1998 - 2010
Child and Family Guidance Centers 1995 - 1998
New Beginnning Center 1988 - 1991
The Family Place 1980 - 1988
Skills
Behavioral Health, Utilization Management, Managed Care, Healthcare, Case Management, Leadership, Training, Mental Health, Group Therapy, EAP
Education
Bowling Green State University
MRC, Rehabilitation Counseling
Penn State University
BA, Psychology
Blue Cross and Blue Shield of Texas a Division of Health Care Service Corp. August 2004 - October 2009
Blue Cross and Blue Shield of Texas September 2002 - July 2004
Blue Cross and Blue Shield of Texas November 2000 - August 2002
Skills
Software Engineering, Website Development, Web Design, Database Design, Adobe Creative Suite 4..., Microsoft Office, Windows 7, Red Hat Linux, C++, CSS, Java, JavaScript, HTML, .NET, MySQL, Python, PHP4/5, SQL, Visual Basic, Visual Studio, Visual C++, Visual C#, Databases, Operating Systems, Windows Server, XP, Troubleshooting, Computer Hardware, Windows, Project Management, Software Documentation, System Administration, Leadership, Staffing Services, Internet Recruiting, Network Administration, VB.NET, Technical Support, Crystal Reports, Microsoft Excel, Visio, Hardware, Technical Recruiting, Information Technology, Quality Assurance, Oracle, Microsoft SQL Server, Staff Augmentation, Applicant Tracking..., Contract Recruitment
Education
Texas State Technical College-Marshall 2010 — 2012
Associate of Science (A.S.), Computer Software Engineering, 3.93
Douglas College 1983 — 1984
Blue Cross and Blue Shield of Texas June 2014 - Present
Logos Media Ltd May 2011 - Present
Muller Entertainment LLC May 2011 - Present
Weber Shandwick/Axis Multicultural February 2007 - May 2011
Burson-Marsteller June 2006 - February 2007
The Cartel Group March 2004 - January 2006
Richland College September 2002 - March 2004
Allyn & Company January 2001 - January 2002
Fleishman Hillard 1999 - 2001
EWTN March 1993 - May 1999
Skills
Public Relations, Media Relations, Corporate Communications, Crisis Communications, Community Relations, Marketing Communications, Crisis Management, Social Media, Strategic Communications, Speech Writing, Press Releases, Integrated Marketing, Event Management, Publicity, New Media, Promotions, Community Development, Marketing, Marketing Strategy, Advertising, Strategic Planning, Strategy, Leadership, Social Media Marketing, Internal Communications, Public Speaking, Fundraising, Broadcast, Training, International Relations, Creative Writing, Blogging, Spanish, Community Outreach, Lead Generation, Television, Publishing, Radio, Social Networking, Copywriting, Management, Brand Awareness, CRM, Newsletters, Public Affairs, Digital Media, Brand Development, Content Strategy, Facebook, Online Marketing
Education
The University of Dallas 1985 — 1991
B.A., Economics & International Management Concentration
Escuela Preparatoria Federal del Chamizal 1981 — 1984
Bachiller, Fisico Matematicas
Escuela Seundaria Federal # 1 1981 — 1984
Junior High Certificate, General Studies
Williams Financial Group September 2013 - January 2015
Williams Financial Group April 2011 - September 2013
various temporary assignments September 2009 - April 2011
Leggette Actuaries, Inc. June 2004 - August 2009
Cern International Corporation October 1997 - December 2003
Integral Corporation October 1991 - October 1997
Leggette & Company, Inc. June 1981 - October 1991
Blue Cross and Blue Shield of Texas May 1975 - June 1979
Skills
Outlook, Training, Human Resources, Management, Time Management, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Interviews, Travel Arrangements, Marketing, Leadership, Customer Relations, Organization Skills
Education
Dallas County Community College
Certified Professional Secretary (CPS), Executive Assistant/Executive Secretary, A
Federal Deposit Insurance Corporation (FDIC) January 2011 - Present
Micah Mortgage Services (Contractor to FDIC) September 2009 - January 2011
Blue Cross and Blue Shield of Texas February 2003 - December 2007
Electronic Data Systems (EDS) September 2000 - August 2002
Blue Cross and Blue Shield of Texas September 1998 - September 2000
Skills
Corporate Communications, Leadership, Internal Communications, Strategic Communications, Public Relations, Program Management, Newsletters, Marketing, Strategy, Strategic Planning, Marketing Communications, Management, Advertising, Project Management
Education
Indiana University Bloomington 1989 — 1990
B.A., Journalism
Indiana University South Bend 1986 — 1989
Purdue University 1984 — 1985
Blue Cross and Blue Shield of Texas October 2007 - Present
North Texas Tollway Authority May 2001 - October 2007
Skills
Microsoft Word, Accounting, Microsoft Office, Customer Service, Outlook, Financial Analysis, Financial Reporting, Research, Insurance, Team Building, Finance, Process Improvement, Teamwork, Health Insurance, Banking, Team Leadership, PeopleSoft, Employee Benefits, Program Management, Risk Management, Access, Analysis, Budgets, Leadership, Microsoft Excel, PowerPoint, Strategic Planning
Education
University of North Texas 1994 — 1998
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Ashfield for Biogen July 2015 - Present
Dallas Plastic Surgery Institute September 2011 - Present
Blue Cross and Blue Shield of Texas December 2014 - July 2015
Education
El Centro College 2008 — 2010
Associates degree of Nursing
Dallas Regional Chamber December 2013 - Present
Dallas Regional Chamber January 2011 - Present
Richardson ISD 1997 - Present
Blue Cross and Blue Shield of Texas November 2009 - January 2011
Executive Director October 2006 - January 2009
Skills
Non-profits, Member Relations, Fundraising, Event Planning, Public Speaking, Community Outreach, Public Relations, Media Relations, Nonprofits, Editing, Entrepreneurship, Program Management, Teaching, Copywriting, Leadership Development, Strategic Planning, Marketing Communications, Social Networking, Leadership, Research, Event Management, Grant Writing, Social Media, Volunteer Management, Community Development, Strategic Communications, Organizational..., Press Releases, Program Development, Staff Development, Newsletters, Marketing, Blogging, Crisis Communications, Higher Education
Education
Oklahoma State University 1972 — 1976
News Editorial Journalism, Journalism
Blue Cross and Blue Shield of Texas July 2015 - Present
UNITED REGIONAL HOSPITAL October 2010 - May 2015
Skills
Microsoft Excel, Accounting, Account Reconciliation, Auditing, Financial Analysis, Financial Reporting, Tax, Financial Statements
Education
Midwestern State University 2010 — 2015
Bachelor’s Degree, Accounting, Graduate
HCA Parallon Supply Chain May 2013 - Present
TrailBlazer Health Enterprises, LLC January 2000 - November 2012
TrailBlazer Health Enterprises, LLC January 1986 - January 2000
Blue Cross and Blue Shield of Texas January 1980 - January 1984
Skills
Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Word, Organization, Team-oriented, 10 Key, Oracle Applications, Team Leadership, Collections
Education
The University of Texas at Dallas 1980 — 1981
Accounting and Finance
The University of Texas at Arlington 1979 — 1980
Collin County Community College
Highlands High School
High School Diploma
TMS Hydraulics / Temple Machine Shop March 2011 - February 2015
Financial Control Services August 2009 - February 2011
Blue Cross and Blue Shield of Texas September 2002 - May 2008
Skills
Time Management, Human Resources, Interviews, Microsoft Office, First Aid Training, CPR Certified, Employee Training, Forklift Training, Office Equipment..., People-oriented, New Hire Orientations, Data Entry, Policy, Customer Service, Administrative..., Workplace Safety, Internet Explorer, Mozilla, Google Apps, Performance Motivation, Medical Terminology
Education
Mclennan Community College
State of Texas-registered Child Care Provider 2005 - Present
Blue Cross and Blue Shield of Texas 1998 - 1999
Blue Cross and Blue Shield of Texas 1993 - 1998
Blue Cross and Blue Shield of Texas 1990 - 1993
Blue Cross and Blue Shield of Texas 1989 - 1990
Skills
Claims Investigations, Supervisory Management, Staff Supervision, Disability Claims..., Medical Terminology, Performance Appraisal, Pre-certification, Hiring Personnel, Survivor Benefits
Education
Wayland Baptist University 1986 — 1989
Bachelor of Science, Political Science, History
Crowder College 1984 — 1987
Associates Degree, Business Administration and Management, General
Blue Cross and Blue Shield of Texas September 2012 - Present
Greenberg Traurig August 2008 - August 2012
Akin Gump Strauss Hauer & Feld LLP 2007 - 2008
WellPoint 1996 - 2006
Akin Gump Strauss Hauer & Feld LLP April 1994 - May 1996
Texas Department of Insurance June 1992 - April 1994
Pan American Airlines March 1988 - January 1989
Skills
Government Affairs, Managed Care, Health Care Reform, Legislative Relations, Litigation, Legal Research, Public Policy, Legislation, Legal Writing, Medicaid, Privacy Law, Policy Analysis, Corporate Governance, Health Law, Licensing, Policy, Employment Law, Health Policy, Legal Compliance, Government, State Government, Corporate Law, Insurance Law, Mediation, Appeals, Contract Negotiation, Legislative Affairs, Legislative Research, Administrative Law, Politics, Governmental Affairs, Arbitration, Coalitions
Education
New York Law School 1989 — 1992
JD
Texas A&M University 1985 — 1988
BS, Journalism, Political Science
Farmers Insurance Group of Companies June 2015 - Present
Blue Cross and Blue Shield of Arizona February 2014 - June 2015
Embry-Riddle Aeronautical University July 2011 - August 2013
Troy University October 2009 - July 2011
Blue Cross and Blue Shield of Texas September 2006 - June 2008
Kelly Services April 2006 - August 2006
Chubb Insurance November 2000 - July 2005
The Hartford July 1997 - March 2000
Skills
Claims Management, Insurance Claims, Customer Service, Adult Education, Higher Education, Student Affairs, Admissions, Distance Learning, Student Development, Public Speaking, Academic Administration, Teacher Training, Curriculum Development, Curriculum Design, Teaching, Instructional Design, Staff Development, E-Learning, Academic Advising, Instructional Technology, Enrollment Management
Education
Embry-Riddle Aeronautical University 2012 — 2015
Bachelor’s Degree, Technical Management
Gulf Coast State College 2010 — 2012
Associate of Arts
Cortez High School 1992 — 1996
Diploma
Amgen August 2014 - Present
AstraZeneca January 2013 - August 2014
AstraZeneca February 2012 - February 2013
AstraZeneca September 2011 - February 2012
AstraZeneca January 2010 - August 2011
Schering-Plough 2003 - 2009
AstraZeneca 1997 - 2003
Hoechst Marion Roussel 1995 - 1997
Hoechst Marion Roussel 1992 - 1995
Blue Cross and Blue Shield of Texas 1988 - 1992
Skills
Leadership, Pharmaceutical Sales, Pharmaceutical Industry, Cardiology, Sales Effectiveness, Product Launch, Managed Care, Urology, Endocrinology, Neurology, Diabetes, Market Access, Oncology, Cross-functional Team..., Medical Devices, Sales Force Development, Public Speaking, Sales Operations, Biotechnology, Sales Management, Commercialization, Dermatology, Gastroenterology, Global Marketing, Account Management, Allergy, Hospital Sales, Infectious Diseases, Managed Markets, Market Development, Pharmaceutics, Pulmonology, Selling Skills, Sales, Capital Equipment, Rheumatology, Surgeons
Education
University of North Texas 1989 — 1992
Master of Business Administration (M.B.A.), Production & Operations Management
Texas A&M University 1983 — 1987
BSIE, Engineering
Blue Cross and Blue Shield of Texas March 2015 - Present
Blue Cross and Blue Shield of Texas February 2011 - Present
Blue Cross and Blue Shield of Texas November 2005 - February 2011
Credit Solutions October 2004 - October 2005
Skills
Health Insurance, PPO, HMO, Project Management, Licensed General Lines..., Product Development, Managing Deadlines, Business Process, Business Process..., Business Process Mapping, Marketing Communications, Presentations, Client Presentation, Customer Service, Business Analysis, Account Management, Insurance
Education
Dallas Baptist University 1994 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Baylor University 1981 — 1984
Plano Senior High School 1979 — 1981
Freeman Companies January 2011 - April 2015
Dr Pepper Snapple Group July 2007 - June 2011
Brinker International November 2002 - May 2007
New Insights Research January 2000 - November 2002
Blue Cross and Blue Shield of Texas June 1996 - October 1999
Education
University of Texas at Dallas - Naveen Jindal School of Management 1998 — 2001
M.S., Organizations & Strategy
Louisiana State University 1985 — 1989
B.S., Marketing
American Addiction Centers June 2014 - January 2015
Blue Cross and Blue Shield of Texas 2008 - 2011
Skills
Insurance, Claim, Health Insurance, Administrative..., Underwriting, Commercial Insurance, General Insurance, Liability, Property & Casualty..., Employee Benefits, Workers Compensation, Casualty, Claim Investigation, Medicare, Claims Management
Education
Vista College 2012 — 2013
Certification, Medical Insurance Specialist/Medical Biller
Blue Cross and Blue Shield of Texas September 2013 - Present
Skills
Wellness, Nutrition, Fitness, Health Education, Nutritional Counseling, Strength Training, Health Promotion, Wellness Coaching, Public Health, Community Health, Prevention, Lifestyle, Cpr Certified, Healthcare, Weight Management, Weight Loss Coaching, Nutrition Education
Education
Stephen F. Austin State University 2008 — 2011
Health Science, Community Health
Blue Cross and Blue Shield of Texas July 2015 - Present
American Heart Association March 2013 - July 2015
Burton Communications June 2009 - March 2013
Rowan Regional Medical Center November 2006 - March 2009
Schneider Regional Medical Center August 2003 - October 2006
TV2 August 2000 - July 2003
Skills
Marketing, Public Relations, Media Relations, Project Management, Digital Media, Web Content, Healthcare, Content Strategy, Crisis Communications, Internal Communications, Copywriting, Press Releases, SEO, Video Production, Public Speaking, Marketing Strategy, Market Research, Storytelling, Editorial, Website Development, Strategic Communications, Corporate Communications, Video, Photography, Community Development, Speech Writing, Reputation Management, Publicity, Message Development, Newsletters, Brand Awareness, Communication Training, Public Affairs, Blogging, Communications Planning, Integrated Marketing, Marketing Communications, Content Development, New Media, Crisis Management, Corporate Branding, Interviews, Journalism, Publications, Brand Development, Brand Management, Facebook, Copy Editing, News Writing, Web Content Management
Education
University of Alabama in Huntsville
Bachelor of Arts (B.A.)
Parkland Health and Hospital System 2013 - Present
TrailBlazer Health Enterprises, LLC February 2001 - 2013
Blue Cross and Blue Shield of Texas 1977 - 2000
Skills
Information Security, FISMA, IT Audit, Security, Computer Security, Compliance, NIST 800-53, Disaster Recovery, SharePoint, SDLC, HIPAA, Information Security..., Business Process..., Information Assurance, IT Management, CISA, Vendor Management, Network Security, Visio, Business Analysis, CISSP, Medicare, Software Documentation, Change Management, Process Improvement, Data Center, Vulnerability Management, NIST, PCI DSS, Information Technology, Business Continuity, Penetration Testing, ISO 27001, Security Audits, Vulnerability Assessment, Incident Response, Security Architecture..., CISM, COBIT, CRISC, Governance, Vulnerability Scanning, Security Policy, SAS70, Security Awareness, Identity Management, Computer Forensics, IT Risk Management, Nessus, Information Security...
Education
Amberton University
MBA, Business and Information Systems
Richland College
Associate of Applied Arts and Sciences in Data Processing - Programmer, Information Systems and Programming
Austin College
BA, Business & Government
Blue Cross and Blue Shield of Texas November 2008 - December 2009
Office Max May 2008 - November 2008
Select Comfort June 2007 - May 2008
Papa Johns March 2006 - January 2007
Radio Shack August 2004 - October 2005
U.S. Navy June 1999 - June 2003
Education
Mclennan Community College
2008Associates; Associate degrees (one, Business Management; Business management and another in Computer Science
Blue Cross and Blue Shield of Texas June 2014 - Present
Liverpool FC America May 2011 - Present
Nationstar Mortgage August 2012 - June 2014
Nationstar Mortgage April 2012 - August 2012
LinkAmerica, Inc December 2011 - April 2012
Moffat Enterprises, Inc July 2010 - August 2011
Bishop Lynch High School October 2006 - February 2011
Skills
Microsoft Office, Teaching, Public Speaking, Research, Negotiation, Business Analysis, PowerPoint, Microsoft Excel, Management, Leadership, Team Building
Education
The University of Texas at 2009 — 2011
Bachelor of Science, Finance; Quantitative Methods in Finance Intermediate Financial Accounting I
The University of Texas at Dallas 2009 — 2011
Bachelor of Science, Finance
Richland College 2006 — 2008
Bachelor of Science
Richland College 2006 — 2008
Associates Degree, Science
Bishop Lynch High School 2002 — 2006
Nordstrom April 2013 - Present
Group Health Cooperative March 2012 - April 2013
Group Health Cooperative December 2009 - March 2012
Adaptis March 2008 - July 2009
Washington Mutual (WaMu) April 2005 - March 2008
Blue Cross and Blue Shield of Texas December 2002 - April 2005
Jani-King International September 2001 - December 2002
Snelling Staffing Services 1993 - 2001
Skills
Writing, Editing, Proofreading, Communications Planning, AP Style, Vendor Management, Copy Editing, Corporate Communications, Newsletters, Internal Communications, Marketing Communications, Project Management, Strategic Communications, Integrated Marketing, Strategy, Training, Social Media, Marketing, Leadership, Event Planning, Management, Change Management, Employee Engagement, Press Releases, Project Planning, Human Resources, Budgets, Employee Relations, Crisis Communications, Marketing Management, Publications, Content Management
Education
Southern Methodist University
Master, Liberal Arts
University of North Texas
Bachelors, English
North Texas Specialty Physicians June 2015 - Present
Strayer University 2012 - Present
Hyatt Place August 2008 - Present
Blue Cross and Blue Shield of Texas November 2014 - May 2015
Irving Independent School District September 2010 - October 2011
American Airlines 2008 - 2010
American Eagle Airlines 2005 - 2008
U S Navy/Naval Reserves 1981 - 2007
American Airlines 2000 - 2005
American Airlines Federal Credit Union 1997 - 2000
Skills
Program Management, Procurement, Business Analysis, Project Coordination, Budgeting, Team Building, Contract Negotiation, Customer Relations, Inventory Management, Problem Solving, Process Improvement, Contract Management, Employee Training, Teacher Training, Facilitators, College Teaching, Cross-functional Team..., Customer Service, Budgets, Management, Forecasting, Training, Leadership, Negotiation, Project Management, U S Nav, Military Experience, Military Operations, Military, Project Planning, Customer Satisfaction
Education
Capella University 2012 — 2015
Doctor of Philosophy, General Business Management
Ashford University 2010 — 2011
Masters, Organizational Management
Southern Univeristy A&M
Southern Univeristy A&M
Southern University at New Orleans
BS, Business Adminisration
Mountain View Colllege December 2014 - Present
Blue Cross and Blue Shield of Texas January 2010 - Present
Amsoil Synthetic Lubricants January 2005 - Present
American Airlines February 1988 - September 2001
Skills
HVAC/R Industry, Airline, Sales, A+ Certified, Licensed Life & Health..., Black Belt in Japanese..., Airlines, Life Insurance, Sales Management, Account Management, Insurance, Customer Service, Pricing, Health Savings Accounts, Strategic Planning, Disability Insurance, Microsoft Word, Recruiting, Coaching, Team Building, Leadership, Team Leadership, Process Improvement, PowerPoint, Call Center, Public Speaking, Management, Flexible Spending..., Training, Negotiation, Cafeteria Plans, Inventory Management, Analysis, Long Term Care Insurance, Accident Insurance, Medicare, Outlook, Customer Satisfaction, New Business Development, Term Life Insurance, Health Insurance, Budgets, Access
Education
Tarrant County College 2002 — 2005
Plainview Texas 1972 — 1975
High School
GardaWorld Cash Services November 2013 - Present
US Small Business Administration November 2012 - March 2013
AMN Healthcare July 2011 - June 2012
HealthMarkets May 2007 - June 2011
Blue Cross and Blue Shield of Texas July 2004 - May 2007
Blue Cross and Blue Shield of Texas October 1998 - May 2007
ProAmerica Managed Care October 1997 - June 1998
Corning Clincial Laboratories June 1996 - May 1997
Skills
Operations Management, Process Improvement, Leadership, Strategic Planning, Health Insurance, Analysis, Project Management, Strategy, Team Building, Human Resources, Policy, Management, Business Intelligence, Employee Benefits, Insurance, Training, Vendor Management
Education
University of Phoenix 2006 — 2007
Masters, Business Administration
KPMG LLP February 2011 - Present
EquaTerra July 2008 - February 2011
EAM Designs October 2007 - August 2008
Fujitsu Network Communications September 2006 - October 2007
Blue Cross and Blue Shield of Texas February 2003 - September 2006
KBR July 2002 - December 2002
El Paso Corporation 2000 - 2002
Skills
Graphic Design
Education
The University of Dallas 1993 — 1997
Bachelor of Science (B.S.)
University of Missouri August 2009 - Present
Home - Not Employed January 2009 - Present
Champions of the Honors Academy of Literature October 2013 - December 2014
Triple-I Corporation February 2008 - December 2008
University of Missouri School of Medicine November 2006 - January 2008
Home - Not Employeed July 2003 - October 2006
USAA April 2002 - July 2003
Blue Cross and Blue Shield of Texas 2001 - 2002
Watson Wyatt Worldwide 2000 - 2001
Aon Hewitt 1999 - 1999
Education
University of Missouri-Columbia 2009 — 2011
Master's Degree, Hotel and Restaurant Management, 4.0
Brigham Young University 1996 — 1999
Blue Cross and Blue Shield of Texas April 2015 - Present
Ericsson February 2013 - December 2013
Ericsson September 2010 - February 2013
Trinity Industries August 2008 - September 2010
Nortel Networks January 2001 - March 2007
Nortel Networks January 2000 - December 2000
Nortel Networks January 1999 - December 1999
Nortel Networks June 1996 - January 1999
Skills
GSM, UMTS, Integration, Wireless Networking, Wireless, IP, 3G, Telecommunications, Ethernet, VoIP, TCP/IP, Network Design, Cellular Communications, Switches, SIP, ATM networks, SQL, Microsoft SQL Server, Oracle Database
Education
The University of Texas at Dallas - School of Management
Master of Science (M.S.), Accounting and Information Management
The University of Texas at El Paso
Bachelor of Science (B.S.), Electrical Engineering
Human Capital Specialists Inc. October 2008 - Present
Home For The Holidays Inc. October 2008 - Present
Care1st Health Plan November 2013 - March 2015
Anthem/ WellPoint 2004 - 2008
ValueOptions 2000 - 2004
Magellan Behavioral Health 1998 - 2000
Blue Cross and Blue Shield of Texas 1992 - 1998
American Biodyne 1986 - 1992
Indiana University School of Medicine 1984 - 1986
Skills
Healthcare, Leadership, Managed Care, Start-ups, Program Management, Behavioral Health, Healthcare Management, Management Consulting, Training, Strategic Planning, Mental Health, Team Building, Executive Management, Entrepreneurship, Change Management, Nonprofits, Clinical Research, Psychotherapy, Healthcare Information..., Consulting, Management, Policy, Program Development, Health Policy, Healthcare Consulting, Analytics, Health Insurance, Business Development, Business Planning, Executive Coaching, Analysis, Organizational..., Performance Management, Leadership Development, Psychology, Public Health, Strategy, Medicare, Process Improvement, Coaching, Mergers & Acquisitions, Operations Management, Contract Negotiation, Budgets, Social Services, Disease Management, Medicaid, Sales & Marketing..., Case Managment, Healthcare Industry
Education
Bowling Green State University 1978 — 1984
M.A. & Ph.D., Clinical Psychology, 3.84 out of 4.0
The University of Texas at Dallas - School of Management 1992 — 1995
MBA, Strategic Planning and Implementation/International Business, 3.93 out of 4.0
DePauw University 1973 — 1977
BA, Psychology, 3.75 out of 4.0
Northern Kentucky University—Salmon P. Chase College of Law 2005 — 2007
Discontinued due to moving, Law
Blue Cross and Blue Shield of Texas March 2015 - Present
Catholic Health Initiatives June 2014 - March 2015
St. Joseph Health System September 2008 - May 2014
Blue Cross Blue Shield of Texas August 2004 - September 2008
Global Healthcare Alliance November 1997 - August 2004
Skills
Health Insurance, Insurance, Claims, Customer Service, Managed Care, Healthcare, Hospitals
Education
University of Phoenix 2001 — 2005
Master, Business Administration
Texas A&M University 1984 — 1987
Bachelor Business Administration, Markrting
Blue Cross and Blue Shield of Texas January 2012 - Present
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master's Degree, Human Resources Management and Services
Lamar University 1986 — 1988
Bachelor of Business Administration (B.B.A.)
Blue Cross and Blue Shield of Texas Divisional Vice President, Provider ContractingBlue Cross Blue Shield of TexasOctober 2012 - Present
Blue Cross 2006 - 2012
Blue Cross Blue Shield of Texas May 2000 - April 2006
Education
Washington University in St. Louis 1992 — 1994
Master's degree, Health/Health Care Administration/Management
Baylor University 1986 — 1990
BS, Biology
Del Inc. May 2008 - June 2012
Dell Inc 1998 - 2008
Dell Inc. 1994 - 1998
Dell Inc. 1992 - 1994
Blue Cross and Blue Shield of Texas 1974 - 1980
Skills
Social Media &..., Sixteen credits..., How to Becme a Better..., Business Process..., Quest Core Workshop, Project Management, Cobra Compliance, Seven Habits of Highly..., Capitalizing on Stress, Situational Leadership, Decision Making, Managing Your Time..., Positive Power and..., Microsoft Excel, Microsoft Office, Power Point, DOMS & DPS, JavaScript, HTML, eTouches, SalesForce.com, Exhibit Force.com, Salesforce.com, Trade Shows, Management, Budgets, Event Management
Education
Mclennan Community College 1972 — 1974
Medical Terminology Certificate, Medicine
Blue Cross and Blue Shield of Texas OwnerMarketability, Inc.2009 - Present
Education
Chicago State University 1969 — 1973
Blue Cross and Blue Shield of Texas February 1999 - Present
Skills
Government Liaison, Analysis, Marketing Strategy, Public Relations, Writing, Metrics, Change Management, Customer Relations, Team Building, Instructional Design, Product Management, Microsoft Office, Public Speaking, Process Improvement, Product Development, Program Management, Insurance, Business Analysis, Compliance, Healthcare Exchange..., Quality Reporting, Strategic Planning, Project Management, Accreditation, NCQA Accreditation, URAC Accreditation, Certified Case Manager, CPHQ, MBA, Registered Nurse, Regulatory Compliance, HIPAA Compliance, Quality Improvement, HIPAA, NCQA, Provider Relations, Disease Management, Quality Management, Customer Service, SDLC
Education
University of Arkansas 1983 — 1984
MBA, Business and Marketing
Texas Woman's University 1975 — 1979
B.S., Dual Major: Biology, Nursing
EOG Resources March 2014 - Present
Transocean 2007 - March 2014
GlobalSantaFe 2000 - 2007
PricewaterhouseCoopers 1997 - 2000
Blue Cross and Blue Shield of Texas 1995 - 1997
Hunt Oil Company 1987 - 1995
Skills
Internal Controls, Auditing, Internal Audit, Sarbanes-Oxley, Sarbanes-Oxley Act
Education
The University of Texas at Dallas
BBA, Accounting
Blue Cross Blue Shield of Oklahoma (Health Care Services Corporation) July 2012 - Present
Blue Cross and Blue Shield of Texas February 2008 - July 2012
Blue Cross and Blue Shield of Texas November 2002 - January 2008
Blue Cross and Blue Shield of Texas June 1999 - October 2002
Blue Cross and Blue Shield of Texas January 1999 - May 1999
West Virginia Accountable Health Plan January 1996 - December 1998
KPMG Peat Marwick February 1995 - January 1996
Memorial Hermann Health System September 1992 - January 1995
Memorial Health Network, Inc. May 1985 - August 1992
Arthur Andersen & Co. July 1976 - April 1985
Skills
Managed Care, Health Insurance, Disease Management, Medicare, Healthcare, Health Policy, Insurance, Network Development, HIPAA, Employee Benefits, Pharmacy Benefit..., Healthcare Management, Healthcare Information..., Provider Relations, HMO, Medicaid, Strategic Planning, Hospitals
Education
Southern Methodist University 2008 — 2012
Master of Arts (M.A.), Conflict Management and Dispute Resolution
Stephen F. Austin State University 1971 — 1976
Bachelor of Business Administration (B.B.A.), Accounting
HCSC 2004 - Present
Blue Cross and Blue Shield of Texas 2004 - Present
Principal Financial Group 2003 - 2004
Mahindra Satyam 2002 - 2003
Automated Workflow Private Limited 2000 - 2002
Education
National Institute of Technology Rourkela 1995 — 1999
B.E.
Jawahar Navodaya Vidyalaya
Blue Cross and Blue Shield of Texas June 2003 - Present
Health Care Service Corporation 2003 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2003 - 2013
Health Care Service Corporation (Blue Cross Blue Shield) 2008 - 2010
JCPenney 1995 - 2000
Education
Texas Woman's University 2000 — 2001
--, Marketing/Marketing Management, General
Muhlenberg College 1966 — 1970
Bachelor of Arts (B.A.), French, Spanish
Blue Cross and Blue Shield of Texas 2010 - Present
Dallas Business Journal September 1996 - April 2009
self employed 2009 - 2009
Collin County Community College 1994 - 1996
Education
Texas Tech University
Bachelor of Arts, Journalism
Blue Cross and Blue Shield of Texas July 2015 - Present
Copeland Insurance Group April 2013 - July 2015
Humana February 2012 - November 2012
Humana March 2007 - February 2012
Humana May 2002 - March 2007
Skills
Medicare, Health Insurance, Insurance, Long-term Care, Group Insurance, Health Savings Accounts, Sales, HIPAA, Benefits Administration, Sales Management, Term Life Insurance, Healthcare, Managed Care, Disability Insurance, Employee Benefits, Leadership, Strategic Planning, Medicare Part D, Medicaid, Recruiting, Brokers, Workers Compensation, Commercial Insurance, Underwriting, Life Insurance, Health Care Reform, Healthcare Industry, Provider Relations
Education
Indiana University Bloomington 1969 — 1973
BA, German, English, History
UT Southwestern Medical Center July 2009 - Present
Richards Marketing & Communications June 2007 - July 2009
Aetna May 2005 - May 2007
Richards Marketing & Communications 2001 - 2005
American Heart Association 1999 - 2001
Edelman PR 1998 - 1999
Pacificare Health Systems 1996 - 1998
Blue Cross and Blue Shield of Texas 1994 - 1996
Aetna, Inc. 1989 - 1994
Skills
Marketing Communications, Advertising, Media Relations, Public Relations, Corporate Communications, Leadership, Newsletters, Marketing, Internal Communications, Brochures, Direct Marketing, Management, Start-ups, Budgets, Product Launch, Program Management, B2B, Strategic Planning
Education
The University of Texas at Austin
Bachelor's Degree
Blue Cross and Blue Shield of Texas June 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2008 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2006 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2001 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2000 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 1997 - Present
American Healthcare, Inc January 1996 - July 1997
Physician Corporation of America January 1994 - January 1996
Humana January 1991 - January 1994
Skills
Health Insurance, Managed Care, Healthcare, Insurance, Program Management, HIPAA, Healthcare Information..., Leadership, Process Improvement, Health Policy, Network Development, Organizational..., Strategic Planning, Medicare
Education
Texas Woman's University
MS, Health Studies
The University of Dallas 2003 — 2006
MBA
Fisk University 1982 — 1986
BA
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - Present
I.W. Evans Intermediate (Bonham ISD) August 2010 - July 2011
Bonham ISD August 2009 - August 2010
Claimsnet March 2008 - April 2009
InstaMed June 2007 - February 2008
CareVu Corporation March 2003 - June 2007
Managed Care Systems, Inc November 2001 - March 2003
Blue Cross and Blue Shield of Texas June 1988 - November 2001
Skills
Analysis
Education
Texas A&M University-Commerce 1986 — 1988
BBA, Business
AmerisourceBergen June 2013 - Present
The Salvation Army July 2009 - June 2012
Blue Cross and Blue Shield of Texas June 2008 - December 2008
Frisco STYLE magazine August 2007 - December 2008
VHA 2001 - 2005
Hill & Knowlton March 1999 - June 2001
Harris Methodist Fort Worth hospital 1993 - 1998
Skills
Media Relations, Fundraising
Education
University of North Texas 1995 — 1997
Master of Journalism, Journalism, Management
Texas Tech University 1986 — 1990
Bachelor of Arts, Public Relations
Blue Cross and Blue Shield of Texas November 2013 - Present
Enterprise Spectrum (Omnicom Group) June 2013 - November 2013
Live Event Management, Inc. October 2011 - May 2013
Live Event Management, Inc August 2010 - November 2011
Archon Group June 2009 - August 2010
Skills
Microsoft Office, Customer Service, Public Speaking, Budgets, Social Media, Leadership, PowerPoint, Microsoft Excel, Project Management, Strategic Planning, Query Analyzer, Event Planning, Program Management, Access, Insurance, Analysis, Training
Education
Saint John's University - Peter J. Tobin College of Business 2006 — 2007
MS, Risk Management and Insurance
Southern Methodist University 2000 — 2004
BA, Music
Southern Methodist University - Cox School of Business 2000 — 2004
BBA, Organizational Behavior and Business Policy
Fitness Connection USA February 2015 - Present
Les Mills US (LMUS) February 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
Gold's Gym May 2004 - Present
World Gym Lewisville February 2013 - December 2014
Blue Cross and Blue Shield of Texas September 2008 - January 2012
Baylor University January 2005 - August 2008
Baylor University June 2003 - August 2008
Skills
Nutrition, Exercise Physiology, Teaching
Education
Baylor University 2004 — 2008
Ph.D., Exercise Physiology, Nutrition, and Preventive Health
Baylor University 2003 — 2004
MSED, Health Education
Baylor University 1999 — 2003
BS, Biology
Anthem, Inc. February 2015 - Present
Humana April 2011 - February 2015
Sams club PC repair 2014 - 2015
Blue Cross and Blue Shield of Texas 2001 - July 2009
EDS, an HP company May 1997 - July 2001
Dun and Bradstreet March 1996 - April 1997
Skills
Data Warehousing, Databases, Data Analysis, Visual Basic, SQL, Microsoft SQL Server, Business Analysis, Process Improvement, Business Intelligence, Requirements Analysis, Visio, Access, SDLC, Leadership, Project Management, COBOL, Requirements Gathering, Integration, Java, Strategic Planning, Agile Methodologies, Software Project..., Datawarehousing
Education
Bangalore University
B.S., MATH
Moravian College - The Moravian MBA
MBA, Business
National Institute of Information Technology
Diploma, Systems Management
Chasity's Extravagent Events February 2014 - Present
Blue Cross and Blue Shield of Texas February 2013 - Present
DSNews.com April 2010 - February 2013
Skills
Project Management, Administrative..., Print and Digital Media, Radio Broadcasting, Event Planning, Video Editing, Public Relations, Social Media Marketing, Database Administration, Voice Over, Customer Service, Social Media, Marketing, Microsoft Office, Event Management, Advertising, Strategic Planning
Education
Texas A&M University-Commerce 2003 — 2007
Bachelors, Mass Communications
Blue Cross and Blue Shield of Texas October 2012 - Present
HCL Technologies September 2005 - Present
Lash Group 2010 - 2012
Education
Jamia Hamdard 2000 — 2003
MCA, Computer Science
Blue Cross and Blue Shield of Texas March 2015 - Present
BCBS of Texas February 2011 - Present
UnitedHealthcare February 2010 - January 2011
Primary Care Clinics September 2008 - April 2010
Skills
Quality Assurance, Operations Management
Education
Osmania University 1989 — 1992
MBA, Management
Blue Cross and Blue Shield of Texas August 2010 - Present
UnitedHealth Group October 2000 - September 2010
Gates McDonald 1996 - 2000
United Health Group 1995 - 1996
Skills
Utilization Review, Health Insurance, HIPAA, Healthcare Management, Certified Case Manager, Disease Management, Workers Compensation, Utilization Management, Inpatient, Training, Nursing, Patient Advocacy, Healthcare, Case Managment, Hospitals, Managed Care, Case Management, Nursing Management
Education
Texas Woman's University 1971 — 1975
BSN, Nursing
Blue Cross and Blue Shield of Texas October 2014 - Present
Molina Healthcare July 2012 - October 2014
Hospice Plus 2010 - January 2013
Remington Medical Resorts 2009 - 2010
Baylor Institute for Rehabilitation 2006 - 2009
HARRIS METHODIST 2005 - 2006
RHD MEMORIAL MEDICAL CENTER 2002 - 2005
Home Health Services of Dallas 2000 - 2002
PRESBYTERIAN HOSPITALS 1999 - 2000
University of Texas at Arlington January 1997 - August 1999
Skills
Case Managment, Healthcare, Social Services, Medicare, Hospitals, Clinical Research, Leadership, Training, Utilization Management, Policy, Leadership Development, Recruiting, Public Speaking, Rehabilitation, Management, Long-term Care, Employee Relations, Home Care, Elder Care, Medical Social Work, Supervisory Skills, Medicaid, Strategy, Healthcare Management, Budgets, Crisis Intervention, Palliative Care, Managed Care, Physician Relations, Patient Advocacy, Marketing Strategy, Gerontology, Account Management, Microsoft Office, Program Development, Business Development, Inpatient, Acute Care, Customer Satisfaction, Case Management
Education
The University of Texas at Arlington 1993 — 1995
Masters, Social Work
Texas Tech University
Bachelor of Science, Psychology
Blue Cross and Blue Shield of Texas April 2011 - Present
Deloitte November 2008 - April 2011
MetaSparc Software India Pvt Ltd November 2006 - August 2008
Razorsight September 2004 - November 2006
Skills
Oracle, SDLC, XML, Java Enterprise Edition, Web Services, SQL, Agile Methodologies, PL/SQL, Unix, SOA, J2EE Web Services, EJB, JMS, Microsoft SQL Server, JavaSE, SOAP, REST, JSON
Education
Nagarjuna University 2000 — 2003
Master of Computer Applications (M.C.A.), Computer Software Engineering
Retired and enjoying Life. January 2015 - Present
Blue Cross and Blue Shield of Texas November 1998 - January 2015
Experian Automotive June 1996 - November 1998
MBNA America, N. A. May 1990 - June 1996
Chilton Corporation March 1984 - May 1990
Skills
COBOL, DB2, JCL, Mainframe, CICS, Software Development, Business Analysis, Leadership, Customer Service, Training
Education
The University of Texas at Dallas 1979 — 1981
BS-Business and Public Administration, Information Technology
The University of Texas at Dallas 1979 — 1981
Bachelor of Science (B.S.), Business and Public Administration
Blue Cross and Blue Shield of Texas December 1971 - December 2007
Skills
Process Improvement, Employee Benefits, Vendor Management, Training, Administrative..., Strategic Planning, Budgets, Team Building, Management, Leadership, Analysis, Project Management, Microsoft Excel, Cross-functional Team..., Customer Service, Strategy
Education
The University of New Mexico 1970 — 1971
Business Administration and Management, General
Blue Cross and Blue Shield of Texas March 2015 - Present
Kingwood Medical Center April 2014 - Present
IntregraNet January 2014 - April 2014
Universal American February 2013 - October 2013
Kindred Healthcare May 2008 - February 2013
Kingwood Medical Center June 2007 - 2008
Cyberonics April 2005 - June 2007
Shriners Hospitals for Children 2002 - 2005
Texas Children's Healthplan February 1996 - February 2002
Skills
Hospitals, Nursing, Healthcare, Clinical Research, Healthcare Management, Managed Care, Medicare, Patient Safety, Case Managment, Pediatrics, Home Care, Inpatient, Wound Care, Quality Improvement, HIPAA, Healthcare Consulting, Elder Care, Utilization Management, Public Health, Patient Advocacy, Disease Management, Physician Relations, Nursing Education, Informatics, Medicaid, Acute Care, Marketing, Customer Satisfaction, JCAHO, Case Management, Healthcare Industry, Home Infusion, Long-term Care, Medical/Surgical, Mental Health, Nursing Management, Patient Education, Physicians, Provider Relations, Rehabilitation, Social Services, Training, Utilization Review, BLS, Health Education, Medication..., Meditech, Long Term Acute Care, Practice Management, Palliative Care
Education
Niagara County Community College 1977 — 1979
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Blue Criss and Blue Shield of Texas 2003 - May 2007
Blue Cross and Blue Shield of Texas 2003 - 2007
Blue Cross and Blue Shield of Texas 2003 - 2007
Blue Cross and Blue Shield of Texas Richardson Texas 2003 - 2007
Blue Cross Blue Shield of Texas 2003 - 2007
Education
Brookhaven Community College 1985 — 1989
R.N., Science, Social Studies, Nursing
Blue Cross and Blue Shield of Texas May 1977 - December 2014
Skills
Insurance, Health Insurance, Risk Management, Access, Business Analysis, Lotus Notes
Education
University of North Texas
BS Education/Minor Math
Wellspring Benefit Group June 2012 - Present
unitedhealthgroup August 2011 - Present
Insphere Insurance Solutions May 2008 - July 2010
Blue Cross and Blue Shield of Texas September 1966 - December 2006
Skills
Health Insurance, Insurance, Brokers, Strategic Planning, Term Life Insurance, Retirement, Underwriting, Employee Benefits, Healthcare, Fixed Annuities, Property & Casualty..., Whole Life, Disability Insurance, Universal Life, General Insurance
Education
Richland College 1991 — 1992
Royse City High School 1950 — 1962
Blue Cross and Blue Shield of Texas July 2015 - Present
Greenberg Traurig, LLP August 2008 - June 2015
Akin Gump Strauss Hauer & Feld LLP November 2004 - September 2008
State Senator Troy Fraser January 2001 - July 2001
Skills
Public Policy, Legislative Relations, State Government, Legislative Research, Political Consulting, Policy Analysis, Constituent Services, Legislation, Politics, Government, Coalitions, Grassroots Organizing, Strategic Communications, Policy
Education
Southwest Texas State University
BA, Political Science
Health Care Service Corporation 2008 - Present
MSLST 2001 - Present
DAVID 2000 - 2001
Health Care Service Corporation 1999 - 2000
Health Care Service Corporation 1998 - 1999
Blue Cross and Blue Shield of Texas 1996 - 1998
Blue Cross and Blue Shield of Texas 1993 - 1996
Blue Cross and Blue Shield of Texas 1990 - 1993
Blue Cross and Blue Shield of Texas July 1982 - 1990
Blue Cross and Blue Shield of Texas 1982 - 1982
Education
Ball State University
Accounting
Ball State University
Economics - Labor Relations
EDS 1988 - 1996
Dytronix DYX 1986 - 1988
Assurant Insurance 1980 - 1986
OSI 1978 - 1980
Blue Cross and Blue Shield of Texas 1977 - 1978
ASC Data Processing 1975 - 1977
EDS 1973 - 1975
EDS 1968 - 1973
EDS Group October 1967 - 1968
Eastman Kodak Company June 1965 - October 1967
Education
The University of Kansas 1963 — 1965
Master of Business Administration (M.B.A.), Business, A
The University of Kansas 1959 — 1963
Bachelor's Degree, Economics, Spanish, B level
Blue Cross and Blue Shield of Texas April 1999 - Present
Skills
Medicare, Insurance, Health Insurance, Provider Relations, Healthcare, Medicaid, Medical Billing, Managed Care, Employee Benefits, Process Improvement, Leadership, Team Building, HIPAA, Healthcare Industry
Education
Angelo State University 2013 — 2015
Master of Business Administration (MBA)
Angelo State University
Bachelor of Business Administration (BBA), Accounting
Blue Cross and Blue Shield of Texas March 2013 - Present
Fossil July 2012 - November 2012
Mattress Giant October 2007 - May 2012
Dallas On-Call Inc. December 2006 - September 2007
Omniflow Computers, Inc. July 2004 - November 2006
Reliant Energy April 2002 - March 2004
Genuity May 2001 - January 2002
United States Marine Corps Reserve December 1996 - June 2000
United States Marine Corps November 1991 - November 1996
Skills
VBA, SQL, Microsoft Excel, Relational Databases, Microsoft Access, EDI, Access Database, Data Mapping, Microsoft SQL Server, Access, Databases, T-SQL, Data Migration, Business Analysis, Testing, User Acceptance Testing, Unix, Troubleshooting, Data Analysis, Business Intelligence, Security, Analysis, Operating Systems, SDLC
Education
Texas A&M University 1997 — 2000
Bachelor of Business Administration (BBA)
The Brooks Clinic December 1998 - Present
Complete Care Medical Group January 1996 - July 1998
Dickey Chiropractic Clinic February 1994 - August 1995
Denton Chiropractic Center May 1989 - February 1994
Atlas Manufacturing Company October 1982 - September 1985
Blue Cross and Blue Shield of Texas September 1970 - September 1982
United States Marine Corps - Sergeant October 1968 - September 1970
Skills
Chiropractic, Sports Injuries, Sports Medicine, Musculoskeletal, Low Back Pain, Neck Pain, Headaches, Rehabilitation, Back Pain, Pain Management, Sciatica, Physical Therapy
Education
Parker College of Chiropractic 1985 — 1988
Doctor of Chiropractic, Chiropractic, Cum Laude - 3.7
University of Oklahoma 1965 — 1968
Bachelor of Business Administration (BBA), Production and Personnel Management
Blue Cross and Blue Shield of Texas September 2013 - Present
DaVita Kidney Care February 2008 - April 2013
Walgreens February 2004 - January 2008
Skills
FDA Compliance, Pharmaceutical..., Drug Classification &..., Medication Inventory...
Education
The University of Texas at Arlington
Blue Cross and Blue Shield of Texas August 2014 - June 2015
Blue Cross and Blue Shield of Texas November 2006 - July 2014
Blue Cross and Blue Shield of Texas November 2002 - October 2006
Blue Cross and Blue Shield of Texas April 2002 - October 2002
Blue Cross and Blue Shield of Texas April 1996 - March 2002
Memorial/Sisters of Charity Health Plans April 1995 - March 1996
Memorial Health Network July 1990 - March 1995
Memorial Healthcare System August 1989 - June 1990
Memorial Healthcare System August 1987 - July 1989
Skills
Provider Relations, Provider Education, Provider Network..., Service Provider..., Provider Network..., Process Improvement, Policies & Procedures..., Provider Contract..., Provider Fee Schedule...
Education
University of Houston-Clear Lake 1985 — 1988
Master’s Degree, Health Services Administration
Houston Baptist University 1980 — 1984
Bachelor’s Degree, Chemistry & Economics