Blue Cross Blue Shield of Alabama
Industry: Insurance company
DescriptionBlue Cross and Blue Shield of Alabama is a nonprofit health insurance company headquartered in Birmingham, Alabama. The company was founded in 1936, provides coverage to more than 3 million people and is a member of the Blue Cross and Blue Shield Association. Headquarters: Alabama, United States CEO: Tim Vines (1 Apr 2018–) Number of employees: 4,000 (2014) Founded: 1936 Subsidiaries: Prime Therapeutics, Type of business: Privately held company, Non-profit organisation
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Blue Cross Blue Shield of Alabama Employees
Infinity Insurance January 2011 - Present
Blue Cross Blue Shield of Alabama January 1996 - March 2010
Skills
Insurance Fraud,..., Health Insurance, Insurance, Access
Education
Central Alabama Community College 1994 — 1995
General
Blue Cross Blue Shield of Alabama March 1998 - Present
Hampton Cove Christian Academy July 1996 - March 1998
First Alabama Bank April 1991 - April 1993
Education
Alabama Agricultural and Mechanical University 1995 — 1996
M.Ed., Elementary Education
Jacksonville State University 1986 — 1988
Bachelor of Science, Marketing
Snead State Community College 1984 — 1986
Kirklin Clinic of UAB Hospital May 2014 - Present
Auburn University January 2013 - May 2014
Blue Cross Blue Shield of Alabama June 2012 - July 2012
Donaldson December 2008 - May 2011
Donaldson May 2010 - August 2010
Auburn University May 2008 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Matlab, Windows, Event Planning, AutoCAD, Team Leadership, Six Sigma Yellow Belt, Bronze Lean Certified, Ten Hour OSHA Card, Six Sigma, Manufacturing
Education
Auburn University 2012 — 2014
Master of Industrial and Systems Engineering, Industrial and Systems Engineering
Auburn University 2007 — 2012
Bachelor of Industrial and Systems Engineering, Industrial and Systems Engineering
Blue Cross and Blue Shield of Alabama July 2014 - Present
everis July 2013 - August 2014
Blue Cross Blue Shield of Alabama July 2012 - July 2013
Miles College November 2010 - July 2012
SunGard, Financial Services Division March 2008 - August 2010
Halcomb & Werthiem PC January 2007 - March 2008
Skills
SDLC, Project Management, Business Analysis, Consulting, Microsoft Office, Process Improvement, Program Management, Business Strategy, Requirements Analysis, SharePoint, Access
Education
University of Alabama at Birmingham 2006 — 2007
MBA, Business Administration and Management, General
Alabama State University 2001 — 2005
Bachelors of Science, Computer Information Systems
Blue Cross and Blue Shield of Alabama November 2013 - Present
Cahaba GBA October 2013 - March 2014
Blue Cross Blue Shield of Alabama January 1990 - November 2013
Blue Cross Blue Shield of Georgia August 1977 - December 1989
Skills
SDLC, SharePoint, Visio, Databases, Agile Methodologies, Requirements Gathering, DB2, Software Project..., Systems Analysis, Project Management, IT Management, Business Analysis, Software Documentation, Testing, Process Improvement, Microsoft SQL Server, Quality Assurance, SQL, Vendor Management, Business Intelligence, PMP, Project Planning, Requirements Analysis, Leadership
Education
Mercer University 1986 — 1989
MBA, Business
Columbus State University 1974 — 1977
BA, Mathematics
Spencer High School 1973 — 1974
Nurnberg High School 1970 — 1973
Blue Cross and Blue Shield of Alabama June 2014 - Present
Blue Cross Blue Shield of Alabama June 2012 - June 2014
Blue Cross Blue Shield of Alabama June 2011 - June 2012
Blue Cross and Blue Shield of Alabama June 2008 - June 2011
Skills
DB2, SQL, SDLC, Software Documentation, Databases, Java, Data Analysis, Requirements Gathering, Software Project..., Testing, Database Administration, Agile Methodologies, HTML, Troubleshooting, Leadership, Microsoft Office, Project Management
Education
Alabama Agricultural and Mechanical University
Bachelor of Science (B.S.), Computer Science
Florida Institute of Technology
Master of Science (MS), Management Information Systems, General
Blue Cross Blue Shield of Alabama December 1998 - Present
Blue Cross Blue Shield of Alabama 2004 - 2009
Blue Cross Blue Shield of Alabama 2005 - 2008
Blue Cross Blue Shield of Alabama 2001 - 2005
Blue Cross Blue Shield of Alabama 1998 - 2001
HealthSouth 1998 - 1998
University of West Alabama 1997 - 1998
Skills
Lotus Notes, SharePoint, DB2, SDLC, COBOL, Visio, Software Documentation, SQL, Business Analysis, Requirements Analysis, CRM, Database Design, HIPAA, Budgets, Analysis, Access
Education
University of Phoenix 2009 — 2013
Doctor of Management, Organizational Leadership in Information Systems and Technology
Birmingham-Southern College 2005 — 2007
Master's of Public and Private Management, Management/Business Administration
University of West Alabama 1994 — 1998
BBA, CIS, Computer Information Systems and Business Administration
HMSA July 2013 - Present
HMSA 2011 - Present
Blue Cross Blue Shield of Alabama August 2008 - 2011
Cornerstone Associates / New York Life January 2006 - August 2008
Skills
Leadership, Recruiting, Project Management, Team Building, Health Insurance, Insurance, Employee Benefits, Vendor Management, Process Improvement, Strategic Planning, Account Management, New Business Development, Healthcare, Call Centers, Sales, Training
Education
American InterContinental University
Bachelors Business Administration, Management
State University of New York Empire State College
Business Administration
Blue Cross and Blue Shield of Alabama April 2015 - Present
Blue Cross Blue Shield of Alabama December 2008 - April 2015
ITAC Solutions July 2004 - December 2008
Redstone Arsenal Army Base 1996 - 1998
Skills
Applicant Tracking..., Employee Benefits, Customer Service, Sourcing, Interviews, Employee Relations, Staffing Services, Onboarding, Human Resources, PeopleSoft
Education
Auburn University 1995 — 1999
Bachelor of Science, Apparel Merchandising, Design & Production Management
Decatur High School 1990 — 1995
High School Diploma
Blue Cross Blue Shield of Alabama October 2012 - Present
El Paso / Kinder Morgan (Contractor - ATS and ECS) August 2008 - October 2012
El Paso Corporation (Contractor - Kelly Services) September 2007 - August 2008
TechJo PC Services January 2004 - November 2007
Internet Architect February 1997 - September 2003
Skills
Citrix Metaframe, SharePoint, Windows Server, Software Documentation, Microsoft Office, Serena Version Manager, IIS, HTML, XML, Visual Studio, Linux, CruiseControl, Perl, Python, PL/SQL, Data Management, TCP/IP, DNS, SQL, Oracle, WebSphere Application..., PMP, ODBC, .NET, Crystal Reports, Energy, Visio, Unix, System Deployment, Microsoft SQL Server, Information Technology, ASP.NET, Dameware, System Administration, Computer Hardware, Reports, Servers, RDP, PC building, Technical Support, Project Management, Integration, SDLC, SSRS, Requirements Analysis, Windows, Active Directory, Enterprise Architecture, Databases, Security
Education
Auburn University 1991 — 1997
Bachelor of Arts (BA), Mass Communication/Media Studies
Blue Cross Blue Shield of Alabama 2008 - Present
Alvis & Willingham, LLC 2007 - 2008
Adams & Reese, LLP 2003 - 2006
Skills
Legal Documents, Microsoft Office, Highly detail oriented, Microsoft Project, Project Coordination, Organization &..., Legal Writing, Litigation Support, Legal Research, Written & Verbal..., Pleadings, Summaries, Legal Discovery, Medical Terminology, Master Scheduling, Manage Client..., ProLaw, Summation iBlaze, Delegation
Education
Capella University 2009 — 2013
Bachelor's degree, Project Management
Bevill State Community College 1991 — 1993
Associate's degree
Blue Cross Blue Shield of Alabama June 1998 - Present
Skills
Leadership, Communication Skills, Analytics, Customer Service, Microsoft Office, Microsoft Excel, Visio, PowerPoint, Microsoft Word, Strategic Planning, SharePoint, Data Analysis, Process Improvement, Project Management, HIPAA, Healthcare, Insurance, Access, Team Leadership, EDI, Vendor Management, Health Insurance, HL7, Healthcare Information..., Provider Relations
Education
American Public University System 2009 — 2011
Master of Business Administration (M.B.A.)
Faulkner University 2004 — 2006
Bachelor of Business Administration (B.B.A.)
Blue Cross and Blue Shield of Alabama September 2015 - Present
Blue Cross Blue Shield of Alabama June 2013 - August 2015
eisys, inc October 2011 - May 2013
Blue Cross Blue Shield of Alabama November 2002 - April 2006
PwC September 1999 - November 2002
Skills
Financial Reporting, Internal Controls, Accounting, Cost Accounting, Process Improvement, Financial Analysis, Auditing, Budgets, Accounts Receivable, Cash Flow, General Ledger, Accounts Payable, Fixed Assets, Journal Entries, Accruals, CPA, Internal Audit, Financial Statements, Bank Reconciliation, Financial Audits, Management Accounting, Business Analysis, Insurance, Cash Flow Forecasting
Education
Auburn University, College of Business 1994 — 1999
Masters, Accountancy
HealthSouth October 2011 - Present
Blue Cross and Blue Shield August 2009 - October 2011
Blue Cross Blue Shield of Alabama January 2002 - July 2009
Blue Cross and Blue Shield November 1995 - January 2002
Blue Cross and Blue Shield May 1994 - November 1995
Infinity Insurance February 1992 - May 1994
State of Alabama November 1991 - February 1992
US Navy August 1985 - September 1991
Skills
IT Strategy, Enterprise Architecture, Process Improvement, Enterprise Software, SDLC, Leadership, IT Management, Integration, HIPAA, Business Analysis, Disaster Recovery, PeopleSoft, Vendor Management, Information Management, Databases, Management, Information Technology, Solution Architecture, Business Intelligence, Visio, SharePoint, Healthcare Information..., Program Management, Security, Data Center, Governance, PMP, Business Process..., Project Portfolio..., Data Warehousing, Requirements Gathering, IT Operations, CISSP, Cloud Computing, Risk Management, Sarbanes-Oxley Act, Information Security, Requirements Analysis, Software Documentation, Software Project..., Systems Analysis, Business Process, Consulting, ITIL, Peoplesoft HCM, Systems Integration, Strategic Planning, SaaS, Change Management, CRM
Education
National Louis University 1989 — 1991
MS, Management
Auburn University 1981 — 1985
BA, Political Science, International Relations
Blue Cross Blue Shield of Alabama March 1986 - Present
Education
Auburn University 1979 — 1983
Bachelor's degree, Public Relations
Blue Cross Blue Shield of Alabama
Skills
Strategic Planning, Healthcare Information..., Process Improvement, Managed Care
Education
Auburn University 1977 — 1980
Bachelor of Science (B.S.), Accounting
Samford University
Master of Business Administration (M.B.A.)
Blue Cross and Blue Shield of Alabama January 2013 - Present
Blue Cross Blue Shield of Alabama September 2008 - Present
Wachovia Bank October 2005 - September 2008
SouthTrust Bank May 1999 - October 2005
SouthTrust Bank November 1997 - April 1999
Skills
Leadership Development, Team Building, Management, Project Management, Microsoft Office, Business Process..., Budgets, Customer Service, Leadership, Event Planning, Business Analysis, Healthcare, Strategic Planning
Education
Delta State University 1988 — 1992
BBA, Accounting
Biosense Webster January 2014 - Present
Biosense Webster April 2013 - January 2014
Biosense Webster October 2012 - April 2013
Boston Scientific September 2011 - September 2012
Blue Cross Blue Shield of Alabama June 2008 - January 2011
Skills
Medical Devices, Cath Lab, Market Development, Cardiac Rhythm..., Pacemakers, Sales, Data Analysis, Cardiac..., CRM, EKG, Catheters, Operating Room, Market Analysis, Surgeons, Surgery
Education
PrepMD 2011 — 2011
Cardiac Rhythm Management
Auburn University 2004 — 2008
Bachelor, Economics
Blue Cross Blue Shield of Alabama
Skills
Fraud, Claim, Medicare, Medicaid, Health Insurance, Insurance, Managed Care, Health Care Fraud, Investigation, Healthcare, Internal Investigations, Policy
Education
Belhaven College
Bachelor of Science (B.S.)
AT&T Mobility November 2012 - Present
AT&T July 2012 - November 2012
AT&T September 2010 - June 2012
Blue Cross Blue Shield of Alabama January 2007 - September 2010
Blue Cross Blue Shield of Alabama August 2005 - January 2007
SouthernLINC Wireless November 2001 - March 2004
SouthernLINC Wireless April 1998 - November 2001
Skills
Management, Project Planning, Analysis, Research, Event Planning, Coordination, Project Management, Visio, Process Improvement, Program Management, Recruitment Training, Telecommunications, Business Analysis, Vendor Management, Team Building, Networking, Customer Service, Strategic Planning, Software Documentation, SharePoint, Team Leadership, Negotiation, Leadership, Training, SQL, Data Analysis, Integration, Contract Negotiation, Operations Management, Requirements Analysis, Call Center, Troubleshooting, System Administration, Time Management, Entrepreneurship, Business Process, SDLC, Business Intelligence, Access, Testing, Change Management, Technical Support, Microsoft Office, Cross-functional Team..., Quality Assurance, CRM, Business Process..., Sales, Product Development, Budgets
Education
University of Alabama at Birmingham 2008 — 2010
MSE, Information Engineering and Management
University of Phoenix 2003 — 2006
MBA, Technology Management
Alabama Agricultural and Mechanical University 1991 — 1995
BS, Electrical Engineering
Medi-Weightloss Clinics of Auburn January 2011 - Present
Lee Obstetrics & Gynecology April 2001 - Present
Blue Cross Blue Shield of Alabama September 1997 - March 2001
Trinity Presbyterian School August 1996 - July 1997
Presbyterian Church in America (PCA) August 1991 - July 1996
Skills
Youth Ministry, Practice Management, Healthcare, Hospitals, Leadership, Healthcare Management, Physicians, Insurance, Healthcare Information..., Revenue Cycle, Teaching, Budgets, HIPAA
Education
Auburn University 1987 — 1991
B.S., Finance
Arthur J. Gallagher & Co. September 2015 - Present
Infinity Insurance June 2013 - Present
Cobbs Allen January 2015 - April 2015
Infinity Insurance March 2010 - June 2013
Regions Bank August 2009 - March 2010
Blue Cross Blue Shield of Alabama August 2008 - June 2009
HealthSpring of Alabama, Inc April 2007 - August 2008
Birmingham Plastic Surgery Clinic August 2003 - January 2004
Skills
Customer Relations, Computer Literate, Office Administration, Insurance, Sales, Employee Benefits, Social Networking, Healthcare, Administrative..., Health Insurance, Office Management
Education
Auburn University 2001 — 2006
Bachelor of Science Degree, Health Services Administration
Mountain Brook High School 1998 — 2001
Advanced Diploma
Retired October 2013 - Present
HealthSouth August 2013 - October 2013
Surgical Care Affiliates September 2007 - June 2012
Pro PM Inc September 2003 - September 2007
Blue Cross Blue Shield of Alabama June 1985 - September 2003
Skills
Project Management, Outstanding time..., Microsoft Excel, Microsoft Word, Outlook, Visio, Microsoft Publisher, PeopleSoft, PowerPoint, Writing, Communication Skills, Multi Tasking, SharePoint, Healthcare, Process Improvement, Healthcare Management, Hospitals, Event Planning, Administrative..., Organizational..., HIPAA, Access, Accounting, Administration, Accounts Receivable, Accounts Payable, Process Scheduler, QuickBooks, Medical Terminology, Policy, Administrative..., Time Management
Education
Auburn University 1981 — 1984
BS, Management & Technology, 3.69
Blue Cross Blue Shield of Alabama October 1997 - Present
Skills
Customer Service, Business Analysis, Systems Analysis, SDLC, HIPAA, Visio
Education
Auburn University 1987 — 1989
Master of Business Administration (MBA), Finance, General
Auburn University 1982 — 1987
Bachelor of Science (BS), Marketing
Century 21 May 2010 - Present
Blue Cross Blue Shield of Alabama April 2007 - Present
Skills
Real Estate, First Time Home Buyers, Negotiation, Investment Properties, Residential, Property Management, Rehabbing, Lease Purchase
Education
Alabama Agricultural and Mechanical University 1994 — 1998
Bachelor of Science
Blue Cross Blue Shield of Alabama November 2013 - Present
Patient Engagement Advisors September 2012 - November 2013
Children's of Alabama June 2008 - September 2012
CVS/Caremark April 2007 - May 2008
Health Information Designs, Inc. October 2005 - March 2007
Forestdale Pharmacy September 2002 - August 2005
Skills
Social Media, PowerPoint, Microsoft Word, Facebook, Microsoft Office, Hospitals, Healthcare, Marketing Communications, Teaching, Medical Terminology, HIPAA, Medical Records, Medicine, Cpr Certified, Pharmacy, Cerner, PowerChart, Eclipsys, Pharmacueticals, Pharmaceutical Industry
Education
University of Alabama at Birmingham 2008 — 2012
Bachelor of Science, Medical Industrial Distribution
Auburn University 2005 — 2007
Bevill State Community College 2003 — 2005
Citi Performing Arts Center August 2014 - Present
Massachusetts Institute of Technology (MIT) October 2013 - March 2014
Galeria Cubana June 2013 - September 2013
Harvard University 2010 - 2012
Blue Cross Blue Shield of Alabama 2001 - 2005
Blue Cross Blue Shield of Alabama 1998 - 2001
Blue Cross Blue Shield of Alabama 1996 - 1998
Blue Cross Blue Shield of Alabama 1993 - 1996
Blue Cross Blue Shield of Alabama 1991 - 1993
Skills
Strategic Planning, Team Leadership, Microsoft Office, Research, Customer Service, Project Management, Nonprofits, Writing, Arts Administration, Visual Arts, Event Planning, Management, Budgets, Public Relations, Analysis, Teamwork, Project Planning, Grant Writing, Event Management, Public Speaking, Community Outreach, Social Media, Marketing, Program Management
Education
Boston University 2012 — 2014
Master of Science (MS), Arts Administration, Graduate Certificate in Fundraising Management
University of Alabama at Birmingham
Bachelor of Fine Arts (BFA), Fine/Studio Arts and Art History, summa cum laude with honors in interdisciplinary studies
Blue Cross Blue Shield of Alabama 1993 - Present
Skills
Languages, Spanish, Italian, Insurance, Healthcare, Excel, Event Planning, PowerPoint, Data Analysis, Account Management
Education
Auburn University 1970 — 1974
Bachelor of Arts, Spanish
Briljent January 2012 - August 2015
Medical Informatics Engineering, Inc September 2011 - March 2012
Parkview Health December 2010 - September 2011
Cahaba Government Benefit Administrators, LLC July 2008 - October 2010
Panoramic Corporation October 2006 - June 2008
Blue Cross Blue Shield of Alabama April 2004 - October 2005
Computer Sciences Corporation Healthcare Group April 1999 - April 2004
Computer Sciences Corporation (formerly Nichols TXEN) February 1998 - April 1999
Skills
Process Improvement, Project Management, Health Insurance, Healthcare Information..., HIPAA, Healthcare, Software Documentation, EHR, Visio, Business Analysis, Managed Care, Change Management, Team Building, Medicare, Customer Service, Management, Integration, Analysis
Education
University of Saint Francis 2010 — 2010
Associate of Science, Nursing
University of Alabama at Birmingham 2002 — 2005
Masters of Science Degree, Health Informatics
Auburn University 1994 — 1996
Bachelors, Health Administration
Blue Cross Blue Shield of Alabama May 2014 - Present
Blue Cross Blue Shield of Alabama February 2012 - May 2014
SunGard Financial Systems January 2011 - February 2012
SunGard - Wealth Management January 2007 - December 2010
Safelite AutoGlass May 2006 - January 2007
BellSouth September 2002 - June 2006
BellSouth Telecommunications April 2000 - September 2002
BellSouth Telecommunications April 1999 - April 2000
Education
Birmingham-Southern College
Bachelor of Science, Management Studies
Birmingham-Southern College
Masters, Public and Private Management
EagleOne Lease & Capital, LLC October 2010 - Present
Blue Cross Blue Shield of Alabama August 2005 - October 2010
AmSouth Bank October 2003 - July 2005
US Army December 1998 - October 2003
Skills
Leadership, Operations Management, Finance, Army, Strategic Planning, Program Management, Management
Education
Auburn University, College of Business 2007 — 2009
MBA, Business-Health Care
United States Military Academy at West Point 1994 — 1998
BS, International Relations
University of Alabama at Birmingham January 2011 - Present
Blue Cross Blue Shield of Alabama April 1990 - March 2010
Education
Birmingham-Southern College 1993 — 1996
BS, Management
Kern County Family Magazine April 2011 - Present
Birmingham Parent Magazine June 2008 - Present
Samaru Designs November 2005 - Present
Out Front Magazine 2005 - 2010
Black Tie Productions 2007 - 2009
Birmingham Weekly 2008 - 2008
Virginia College 2007 - 2008
Independent News Pensacola 2003 - 2005
Gambit Weekly 1999 - 2002
Blue Cross Blue Shield of Alabama 1992 - 1997
Skills
Magazines, Art, Editorial, Art Direction, Logo Design, Graphic Design, Layout, Adobe Creative Suite, Illustration, InDesign, Photoshop, Creative Direction, Brochures, Graphics, Advertising, Mac, Newsletters, Typography
Education
University of West Florida 2006 — 2007
Started my masters in secondary art education, Education
Birmingham-Southern College 1989 — 1991
BFA, Art
Blue Cross Blue Shield of Alabama January 2008 - Present
Cold Stone January 2005 - January 2007
BSI Computer Solutions January 2003 - January 2004
Skills
Security, Management, Information Security, Vulnerability Management, SharePoint, Servers, Networking, DLP, Network Security, ArcSight, Leadership, CISSP, Microsoft Office
Education
Auburn University
Bachelor of Fine Arts Degree, Psychology
University of Alabama at Birmingham
Master of Business Administration, Management Information Systems, Decision Science, Operations Management; Business Strategy
Blue Cross Blue Shield of Alabama July 2012 - Present
Blue Cross Blue Shield of Alabama December 2011 - July 2012
Regions Financial Corporation December 2010 - December 2011
Blue Cross and Blue Shield of Alabama 2006 January 2006 - May 2010
Blue Cross Blue Shield of Alabama March 2002 - January 2006
SouthTrust Bank Corporation January 2000 - January 2002
Blue Cross and Blue Shield of Alabama January 1991 - January 2000
Skills
Performance Management, Research, Personnel Management, Employee Benefits, Insurance, Employee Relations, Benefits Administration, Recruiting, Human Resources, Talent Management, Deferred Compensation, Process Improvement, Health Insurance, Conflict Resolution, Training
Education
Birmingham School of Law 2014 2010 — 2014
Juris Doctor (J.D.), Law
Birmingham-Southern College 1995 — 1999
Bachelor of Science Degree, Human Resource Management
AM/NS Calvert August 2014 - Present
Auburn University August 2013 - December 2013
Auburn University January 2012 - December 2013
Blue Cross Blue Shield of Alabama June 2013 - August 2013
Impact Alabama: A Student Service Initiative January 2013 - March 2013
Skills
Financial Analysis, Financial Modeling, Microsoft Excel, Corporate Finance, PowerPoint, Microsoft Office, Valuation, Finance, Microsoft Word, Accounting, Bloomberg, Investments, Teamwork, Portfolio Management, Coaching
Education
Auburn University 2010 — 2013
Bachelor's degree
Auburn University, College of Business 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
Self-employed July 1990 - Present
American Postal Workers Union 1985 - 2014
United States Postal Service June 1974 - September 2004
United States Postal Service May 1974 - September 2004
Blue Cross Blue Shield of Alabama May 1966 - May 1974
Skills
Invoicing, Insurance, Accounts Receivable, Outlook, Microsoft Excel, Customer Service, Inventory Management
Education
Colorado Technical University 2012 — 2014
BS, Business Administration and Management, General, A
Southern Jr. College of Business 1978 — 1981
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Brighton High School/Brighton AL 1963 — 1966
Academic Diploma, Business, Management, Marketing, and Related Support Services
Willis of North America Employee Benefits, a division of the Willis Group March 2013 - Present
Willis North America Employee Benefits, a division of The Willis Group 2006 - Present
Blue Cross Blue Shield of Alabama 1996 - 2006
Skills
Employee Benefits, Benefits Administration, Employee Relations, Management, Healthcare, Analysis, Process Improvement, Health Insurance, Human Resources, Recruiting, Leadership, Performance Management, Team Building, Insurance, Training, Talent Acquisition, Workers Compensation
Education
Auburn University 1990 — 1991
M.B.A., finance
Auburn University 1984 — 1988
Marketing
CarGurus December 2011 - Present
Enservio October 2008 - December 2011
Exit41 January 2008 - September 2008
Blue Cross Blue Shield of Alabama August 2005 - January 2008
VentureNet February 2003 - August 2005
Birmingham-Southern College January 2003 - January 2003
Education
Birmingham-Southern College 1999 — 2003
Bachelor, Computer Science, Physics, Math
Blue Cross Blue Shield of Alabama July 2013 - Present
Surgical Care Affiliates February 2012 - July 2013
Southern Company April 2011 - February 2012
United Way of Central Alabama October 2010 - April 2011
BayouClinic, Inc. December 2007 - May 2009
Skills
Accounting, Financial Reporting, General Ledger, PeopleSoft, Program Management
Education
University of Alabama at Birmingham 2010 — 2010
Accountancy
Auburn University, College of Business 2009 — 2010
B.S.B.A., Accountancy
Auburn University 2004 — 2007
B.S., Health Services Administration
Walter Energy December 2009 - Present
Colonial Bank December 2008 - November 2009
Pension & Benefit Trust Company July 2007 - November 2008
Regions Morgan Keegan Trust October 2000 - July 2007
Regions Financial Corporation May 1997 - October 2000
Blue Cross Blue Shield of Alabama January 1992 - May 1997
Skills
Employee Benefits, Deferred Compensation, Human Resources, Mergers, Insurance, FMLA, Defined Benefit, Retirement, Employee Relations, Pensions, Performance Management, HRIS, Succession Planning, Onboarding, Benefits Administration, Talent Management, Employee Engagement, Talent Acquisition, HR Policies, Recruiting, Organizational..., Executive Pay, Disability Insurance, Mergers & Acquisitions, Management, Change Management, Personnel Management, Executive Management, Workforce Planning, Strategy, Labor Relations, Applicant Tracking..., Employment Law, Compensation & Benefit, Compensation & Benefits
Education
Jones School of Law 1995 — 1999
JD
Auburn University at Montgomery 1990 — 1995
BS
University of Mississippi 1989 — 1990
Apple October 2015 - Present
Blue Cross Blue Shield of Alabama June 2009 - October 2015
Skills
Health Insurance, Insurance, Claim, Employee Benefits, Medicare, HIPAA, Business Analysis, SDLC, Visio, Process Improvement, Disability Insurance, Customer Service, Property & Casualty..., Managed Care, Healthcare
Education
Capella University 2012 — 2016
Master of Business Administration (M.B.A.)
Sprouts Farmers Market February 2015 - Present
AT&T Mobility January 2013 - February 2015
Blue Cross Blue Shield of Alabama June 2009 - July 2012
Verizon Wireless June 2008 - May 2009
Pinkerton Government Services November 2007 - May 2008
Sprint January 2001 - March 2007
Skills
Microsoft Office, Inventory Control, Customer Service, Data Entry, Telephone Skills, Leadership, Customer Satisfaction, Customer Retention, Retail, Accounts Receivable, Payroll, Retail Sales, Software Documentation, Invoicing, Microsoft Excel, Call Centers, Fax, PowerPoint, Office Administration, System Administration, Bookkeeping, Inventory Management, Filing, Outlook, Microsoft Word, Hiring, Time Management, Merchandising, Supervisory Skills, Spreadsheets, Inventory, Team Leadership, Access, Training, Interviews, Process Scheduler, Purchasing, Cashiering, Shipping, 10 Key, Accounts Payable, Administrative..., Social Networking, Sales, Office Management, Phone Etiquette, Organizing, General Office Duties, Shipping/receiving, Escalations Management
Education
Athens State University 2008 — 2010
Bachelor's degree, Human Resources Management
Commercial College 1989 — 1990
Certificate, Data Entry Operator
Mary Holmes College 1983 — 1985
Associate of Science (AS), Data Processing
Firestone Complete Auto Care February 2012 - Present
Blue Cross Blue Shield of Alabama November 1999 - August 2011
WYEA Christian Radio Station January 1999 - August 1999
Skills
Print, Forklift Operator, Data Center, JCL, Environmental Monitoring, Silos, Tape Management, Lifting, Windows, Computer Operations, Sales, Customer Service
Education
Jacksonville State University 1999 — 2000
na, Business Administration and Management, General
Central Alabama Community College 1996 — 1997
na, Business Administration and Management, General
Jacksonville Sate University
Jacksonville Sate University
Central Alabama Community College
B.B. Comer
Central Alabama Community College
B.B. Comer
Blue Cross and Blue Shield of AL Systems AnalystBlue Cross and Blue Shield1989 - Present
Blue Cross Blue Shield of Alabama 1989 - Present
Skills
Easytrieve, TSO, Systems Analysis, JCL, CICS, COBOL, DB2, Mainframe, SDLC, Application Development, Requirements Analysis, SQL, Documentation, Data Analysis, ISPF, Data Modeling, Analysis, Database Design, Software Development, Requirements Gathering, Relational Databases, VSAM, Project Management, Databases, Erwin, Visio, Software Documentation, Data Warehousing, SharePoint
Education
College of Charleston 1981 — 1985
BS, Business Administration
Our Valley Events August 2014 - Present
As the Wind Blows February 2011 - Present
Brock Beauty Inc January 2014 - January 2015
Naptural Roots Publishing 2012 - 2013
TeleTech October 2012 - December 2012
Blue Cross Blue Shield of Alabama June 2009 - July 2010
Skills
Microsoft Office, Online Advertising, Social Networking, Social Media, Customer Service, Social Media Marketing, Genealogy, Call Centers, YouTube, Online Marketing, Interviews, Blogging, Leadership, Small Business
Education
Southern New Hampshire University 2013 — 2016
Accounting
Davenport University 1997 — 2003
Accounting
Motion Industries March 2012 - Present
Valley Services, Inc. July 2004 - March 2012
Natcom, Inc. August 2000 - July 2004
SCB Computer Technology June 1998 - August 2000
Blue Cross Blue Shield of Alabama June 1993 - June 1998
Southern Research Institute August 1990 - June 1993
US Army December 1988 - June 1993
Skills
IT Management, IT Strategy, Project Management, Web Development, Software Development, SharePoint, Agile Development, .NET, VB.NET, JavaScript, C#, WCF, Crystal Reports, SSRS, ASP.NET, Application Development, Web Services, Visual Studio, Software Project..., Visual Basic, Databases, SQL, System Architecture, Software Engineering, Microsoft SQL Server, Team Building, Full SDLC, XML, Agile Methodologies, Leadership, Management, Quality Assurance, Software Design, Enterprise Software, Cross-functional Team..., Database Design, Integration, SDLC, SOA, Scrum, Web Applications, Enterprise Architecture, Requirements Analysis, SSIS, Visio
Education
University of Alabama at Birmingham 1990 — 1994
MS, Biomedical Engineering
Auburn University 1986 — 1990
BS, Microbiology, Physics, Chemistry
Snead State Junior College 1985 — 1986
N/A, N/A
Custom Engineered Systems, Ltd September 2007 - Present
Fujitsu Technology Solutions at BCBS NC July 2014 - August 2015
IBM contract at BNSF RailRoad November 2013 - March 2014
IBM contract at Wellpointe Healthcare November 2012 - September 2013
Alltech International contract at IBM/Medicare January 2012 - August 2012
Dominion Virginia Power November 2011 - January 2012
Northrop Grumman Information Systems April 2011 - November 2011
Capital One May 2011 - September 2011
Blue Cross Blue Shield of Alabama October 2010 - January 2011
Agilex Technologies contract at US Postal Service April 2010 - August 2010
Skills
DB2, Enterprise Architecture, Data Warehousing, COBOL, Data Modeling, Databases, Mainframe, CICS, MVS, JCL, AIX, Integration, z/OS, Performance Tuning, Websphere, ETL, SOA, SDLC, Data Migration, REXX, Systems Analysis, SQL Tuning, Relational Databases, Solution Architecture, IBM Mainframe, Requirements Analysis, OS/390, Web Services, Erwin, SQL, Database Design, Visio, Middleware, TSO, Data Integration, Unix Shell Scripting, DB2 zOS Performance, DB2 zOS Scalability, DB2/SQL Tuning, Application Development, PL/1, RAD, Application Design, Data Analysis, Normalization, DB2/SQL, Architecture, Unix, Team Building, PL/SQL
Education
Virginia Commonwealth University 1981 — 1983
BS/MS equivalent with work experience, Information Systems
University of South Carolina-Columbia 1977 — 1978
Management Science
Emory and Henry College 1966 — 1967
The 2008 "new economy" makes this irrelevant., Economics
Virginia Military Institute 1963 — 1967
BS in Division I football (DT/DE), Electrical Engineering
First Partners Bank October 2013 - Present
HRM Inc. August 2008 - Present
BirminghamMom.com October 2007 - Present
Blue Cross and Blue Shield April 1997 - July 2008
Blue Cross Blue Shield of Alabama 1997 - 2008
AmSouth Bank 1993 - 1997
Skills
Performance Management, Coaching, Health Insurance, Interviews, Recruiting, Human Resources, Applicant Tracking..., Employee Relations, Time Management, Strategy, Leadership Development, Talent Management, Employee Benefits, Insurance, Benefits Administration, Onboarding, Talent Acquisition, College Recruiting, Personnel Management
Education
Auburn University 1990 — 1991
MBA
HUB International December 2011 - Present
Bay Benefits Group February 2001 - December 2011
The Jackson Agency 1998 - 2001
Quotes, Inc 1992 - 1998
Gulf Health Plans 1991 - 1992
Blue Cross Blue Shield of Alabama 1986 - 1990
SunTrust Robinson Humphrey 1983 - 1985
Gayfers 1976 - 1982
Kretzer's December 1979 - December 1979
First National Bank 1977 - 1978
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Health Savings Accounts, Life Insurance, Brokers, Long-term Care, 401k, Strategic Planning, Leadership, Risk Management, Term Life Insurance, Liability, Personnel Management, Strategy, CRM, Entrepreneurship, Sales, Team Building, Customer Service, Selling, Group Insurance, Retirement Planning, Investments, Small Business, Human Resources, ERISA, General Insurance, Finance, Solution Selling, Marketing, Retirement
Education
Auburn University 1978 — 1982
BA, Communications
Leadership Mobile 2004 — 2005
2005
The American College 1998 — 2000
RHU, Registered Health Underwriter
The American College 1998 — 2000
REBC, Registered Employee Benefits Consultant
Murphy High School 1976 — 1977
HS Diploma
Central Baptist School 1974 — 1976
IMS 1972 — 1974
Spring Hill Baptist Church Sunday School
University of Pennsylvania - The Wharton School
RPA, Retirement Plan Associate Designation
University of Pennsylvania - The Wharton School
CEBS, Professional Designation
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama June 2006 - March 2014
Blue Cross Blue Shield of Alabama February 1999 - June 2006
Skills
Performance Consulting, Performance Management, Balanced Scorecard, E-Learning, Talent Management, Strategic Planning, Employee Benefits, Employee Training, Building Competency..., Human Perfomance..., Performance Improvement, Software Documentation, Performance Analysis, Organizational..., Business Analysis, Root Cause Analysis, Relationship Building, Communication, Networking, Measurement and..., Change Management, Public Speaking, Process Improvement, Curriculum Design, Training Needs Analysis, Problem Solving, Effective Communication, Leadership, Training, Team Building, SharePoint, Analysis, Health Insurance
Education
Capella University 2006 — 2008
Master's Degree, Training and Performance Improvement
University of Alabama at Birmingham 1992 — 1997
Bachelors of Science, Psychology
Legacy Homes October 2013 - Present
Hunter Communities, Inc. March 2005 - October 2013
Clarity Homes March 2002 - March 2005
Bannister Custom Homes March 2002 - March 2005
Blue Cross Blue Shield of Alabama 2000 - 2002
Skills
Budgets, Contract Negotiation, Strategic Planning, Financial Analysis, Real Estate Development, Construction, Real Estate, Team Building, Negotiation, Risk Management, Investment Properties, Process Improvement, Real Estate Economics, Customer Service, Contract Management, Member of AICPA, CPA, Mortgage Banking, Cost Accounting, Single Family Homes, Accounting, Small Business, Strategic Financial..., Financial Reporting, Managerial Finance, Finance, Auditing, Real Estate Financing, Investments, Financial Planning
Education
Auburn University 1992 — 1996
Bachelor of Science in Business Administration, Accounting
Edmond Bulldogs
Edmond Bulldogs
Blue Cross Blue Shield of Alabama September 1981 - January 2006
Education
University of Alabama 1976 — 1977
Masters of Science Degree
Alabama Agricultural and Mechanical University 1969 — 1972
B.S
Prohibition Lounge April 2014 - Present
RP Newman Realty April 2014 - Present
AT&T March 2013 - April 2014
Cowabunga Inc August 2009 - December 2012
Cowabunga, Inc. 2009 - 2012
Blue Cross Blue Shield of Alabama May 2007 - August 2007
Skills
Computer Hardware, Computer Proficiency, Sports, Software, Psychology, Communication Skills, Social Skills, Strategic Thinking, Thinking Outside The Box, Visionary Thinking, Customer Service, Teamwork, Team-oriented, Business
Education
Auburn University 2006 — 2012
Bachelor of Arts (B.A.), Psychology
Oak Mountain High School 2002 — 2006
Blue Cross Blue Shield of Alabama November 2013 - Present
Magnolia Creek Treatment Center for Eating Disorders January 2008 - November 2013
ENT Associates of Alabama October 2005 - April 2007
Bennett Opthalmology Group January 2000 - July 2005
Skills
Eating Disorders, Triage, Surgery Assistant, X-ray, Electronic Medical..., Venipuncture, ENT, Outpatient, CT Scans, Emergency Medicine, Injections, Vaccines, Injectable, Treatment, EMR, Nursing, Healthcare, Clinical Research, Surgery, HIPAA, Medical Terminology, Medical Billing, Healthcare Management, Mental Health, Medical Records, Physicians, Customer Service
Education
University of Alabama at Birmingham 2014 — 2016
Bachelor's Degree, Healthcare Management
Shelton State Community College 2006 — 2007
Nursing Education
East Mississippi Community College 2002 — 2005
Associates, Nursing
Blue Cross Blue Shield of Alabama July 2011 - Present
Skills
Animation, Computer Animation, Maya, Illustrator, After Effects, Storyboarding, Character Animation, Photoshop, Flash Animation, Corel Painter, Blender, 3D, Digital Compositing, Visual Effects, Compositing, Autodesk Software, Adobe After Effects, Zbrush, Motion Graphics
Education
Academy of Art University 2014 — 2016
Currently enrolled working on Bachelors in Animation and Visual Effects, Animation, Interactive Technology, Video Graphics and Special Effects, Set to begin 4th semester this fall at AAU (Academy of Art University)
University of Alabama at Birmingham 2013 — 2013
Art Studio, A
Faulkner University 1997 — 2000
Associate's Degree, Associates of Science, A
Cahaba Government Benefit Administrators April 2015 - Present
Cahaba Safeguard Administators April 2014 - Present
Cahaba Safeguard Administators July 2012 - March 2014
Cahaba Safeguard Administators August 2007 - May 2012
Blue Cross Blue Shield of Alabama January 1996 - August 2006
Skills
Leadership, Medicare, Performance Management, Team Building, Training, HIPAA, Data Analysis, Customer Service, Coaching, Recruiting, Leadership Development, Health Insurance, Management, Process Improvement, Analysis, Claim
Education
Alabama State University
BS, Business Management
Blue Cross Blue Shield of Alabama May 2012 - Present
Education
Auburn University 2001 — 2004
Bachelor of Science, Health Promotion / Business
Blue Cross Blue Shield of Alabama October 2011 - Present
Alabama Medicaid Agency February 2002 - October 2011
Skills
Windows, Active Directory, SharePoint, Outlook, Servers, Network Security, Information Security, Disaster Recovery, VMware, Network Administration, Windows Server, Software Documentation, Security, Customer Service, Windows 7, Technical Support, System Administration, Microsoft Exchange, Troubleshooting, Computer Security, TCP/IP, Hardware, Software Installation, HIPAA, DNS, Operating Systems, XP, Firewalls, DHCP, Cloud Computing, Information Security..., Integration, Microsoft Certified..., Networking
Education
Troy University in Montgomery 2007 — 2009
Master of Science, Computer Science
Alabama State University 1991 — 1996
Bachelor of Science, Computer Science
Jan Marini Skin Research January 2014 - Present
Crossfit EastCobb June 2013 - Present
SPAR Medical 2012 - December 2013
Dell SecureWorks 2011 - 2012
Blue Cross Blue Shield of Alabama 2008 - 2011
UCB 2006 - 2008
Schering Plough Pharmaceuticals 1998 - 2005
Skills
New Business Development, Direct Sales, Sales, Training, Marketing, Account Management, Networking, Cold Calling, Marketing Strategy, Medical Devices, Information Security..., Information Security, Security, Computer Security, Selling, Customer Service, Cloud Computing, Lead Generation, Salesforce.com, SaaS, Sales Management
Education
DePaul University
Bachelor of Arts (B.A.), Journalism
Peoria Notre Dame High School
Blue Cross Blue Shield of Alabama December 2012 - Present
Intermark Group September 2010 - December 2012
Aha Digital, LLC November 2009 - September 2010
Southern Progress June 2007 - November 2009
Southern Progress Corporation February 2005 - June 2007
Southern Progress Corporation August 2003 - February 2005
Tele Atlas April 2002 - August 2003
Brigham Young University January 2002 - May 2002
Datigen, Inc. June 2000 - December 2000
PC Land January 1994 - August 1996
Skills
Digital Marketing, Email Marketing, Marketing Strategy, Social Media Marketing, Digital Strategy, E-commerce, Team Building, Integrated Marketing, New Business Development, Marketing, Project Management, Market Research, Analytics, User Experience, Strategy, Management, Web Project Management, Web Development, Adobe Creative Suite, Team Management, Advertising, Content Management, CMS, Analysis, Web Design, Blogging, Spanish, Leadership, SEO, Online Advertising, HTML, Mobile Applications, Web Analytics, Google Analytics, Social Media, WordPress, Databases, Developing Client..., Training & Development, Strategic Analysis, Requirements Analysis, Scrum, Process Improvement, Business Strategy, Agile Methodologies, Content Strategy, Web Content, Competitive Analysis
Education
University of Phoenix 2004 — 2006
MBA, Marketing
Brigham Young University 1996 — 2002
BS, Geography
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama February 1999 - March 2014
Blue Cross and Blue Shield of Alabama April 1995 - February 1999
Blue Cross and Blue Shield of Alabama May 1993 - April 1995
Blue Cross and Blue Shield of Alabama June 1990 - May 1993
Blue Cross and Blue Shield of Alabama May 1987 - June 1990
Blue Cross and Blue Shield of Alabama May 1986 - May 1987
Skills
Training, Customer Service, Insurance, Process Improvement, Leadership, Team Building, Performance Management, Health Insurance, Call Centers, Coaching, Public Speaking, Vendor Management, Software Documentation, Program Management, Program Facilitation, Employee Benefits, Change Management, Team Leadership, SDLC, Management, Insurance Claims, Mentoring, Access, Business Analysis, Visio, Analysis, Leadership Development, System Administration, Claim, Customer Satisfaction, Data Analysis, Customer Retention, Outlook, Employee Training
Education
Alabama Agricultural and Mechanical University 1981 — 1985
Bachelor of Science, Marketing
University of Alabama at Birmingham 1983 — 1983
University of Montevallo 1981 — 1981
Business Administration and Management, General
Blue Cross Blue Shield of Alabama September 2012 - Present
Southern Progress Corporation 2005 - 2007
Southern Progress Corporation 2002 - 2005
Southern Progress Corporation 2000 - 2001
Community Bank 1998 - 2000
Skills
Financial Reporting, Financial Analysis, Internal Controls, Forecasting, Accounting, Budget Analysis, Profit & Loss Management, Monthly Closing, Month End Close, Invoicing, Trend Analysis, Monthly Reporting, Variance Analysis
Education
University of Alabama in Huntsville 1998 — 1999
Master of Accountancy, Accounting
Auburn University 1995 — 1998
Business, Accounting
East Alabama Endocrinology August 2013 - Present
MedTek Systems June 2012 - 2013
UAB Hospital February 2012 - June 2012
Blue Cross Blue Shield of Alabama October 2011 - December 2011
Skills
Data Entry, Management, Healthcare Information..., Physician Relations, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Health Information..., Analysis, Outlook, Microsoft Word, Data Analysis, Software Documentation, Medical Billing, Credentialing, Health Insurance, Practice Management, ICD-9, Revenue Cycle, CPT
Education
Auburn University 2009 — 2011
Bachelor of Science (B.S.), Health Services Administration
Central Alabama Community College 2007 — 2009
Blue Cross Blue Shield of Alabama September 2008 - Present
Protective Life June 1988 - September 2008
Education
Birmingham-Southern College 2004 — 2007
MPPM, Master of Arts in Public & Private Management
University of Montevallo 1984 — 1988
BBA, Management
Commonwealth of Massachusetts February 2013 - Present
Enterprise Fleet Management April 2013 - June 2015
Blue Cross Blue Shield of Alabama July 2012 - February 2013
Hannaford Bros. Co. December 2011 - June 2012
Freddie Mac August 2011 - November 2011
NTT DATA formerly Keane September 2010 - July 2011
Teradata July 2010 - August 2010
East Kentucky Power June 2009 - June 2010
Learning Care Group November 2007 - May 2009
NTT DATA formerly Keane February 2007 - November 2007
Skills
PeopleSoft, PeopleTools, PeopleSoft Upgrade, Financials, Integration, HRIS, Data Conversion, SDLC, Requirements Analysis, Microsoft SQL Server, Oracle, Data Migration, Databases, Access, DB2, Requirements Gathering, Crystal Reports, PeopleCode, Business Process Design, SQR
Education
Delhi University 1996 — 2000
B.Com (H), Economics, Maths, Finance
Delhi University
Bachelor of Commerce (B.Com.), Accounting and Finance
Brasfield & Gorrie, LLC February 2012 - Present
GradesFirst November 2010 - February 2012
Lucy's On Thirty One October 2006 - August 2010
Blue Cross Blue Shield of Alabama October 1993 - June 1999
Skills
Public Relations, Marketing Communications, Corporate Communications, Marketing Strategy, Advertising, Social Networking, Social Media, Customer Service, Social Media Marketing, Project Management, Sales, Microsoft Office, Marketing, Event Planning, New Business Development, Strategic Planning, Event Management
Education
Auburn University 1989 — 1993
BA, Communications, Marketing
Vestavia Hills High School 1985 — 1989
The University of Alabama at Birmingham June 2015 - Present
Independent Consultant July 2014 - May 2015
Blue Cross Blue Shield of Alabama September 2008 - February 2014
Blue Cross Blue Shield of Alabama October 2006 - September 2008
Blue Cross Blue Shield of Alabama September 2005 - October 2006
The University of Alabama at Birmingham May 2002 - April 2005
The University of Alabama at Birmingham May 1999 - April 2005
Herzing University September 1998 - April 1999
ENTERPRISE HIGH SCHOOL July 1995 - July 1997
Skills
Process Improvement, Data Analysis, Performance Management, Performance Analysis, Staff Development, Analytical Skills, Presenting Proposals, Team Management, Mentoring, Technology Change..., Cross-functional Team..., Vendor Contracts, Competency based..., Balanced Scorecard, Succession Planning, Software Project..., Emotional Intelligence, Systems Analysis, Learning Management..., Talent Management, SumTotal, SharePoint, Microsoft Office, Crystal Reports, HTML scripting, CSS, SQL, Captivate, Adobe Acrobat, Adobe Connect, JavaScript, AICC, SCORM, WebCT, Mobile Learning, Blended Learning, sharepo, SnagIt, Adult Learning Theory, Adult Learning..., Software Documentation, Leadership, Training, Project Management, Management, Team Building, Change Management
Education
Auburn University, Auburn, AL 1996 — 1998
Master's degree, Adult and Vocational Education: Computer Technology and Business, GPA 4.0/4.0
Troy University, Troy AL 1993 — 1995
Bachelor of Science (B.S.), Business, Computer Systems Technology and Education - Minor in Dance, GPA 3.8/4.0; Graduated Summa Cum Laude
LaGrange College 1990 — 1991
Transferred to Troy State University, Computer and Information Sciences and Support Services
Herzing University-Birmingham
Diploma, System, Networking, and LAN/WAN Management/Manager, 4.0
RentPath August 2015 - Present
VIVA Health June 2010 - August 2015
Homewood Area Chamber of Commerce 2014 - 2014
Alabama Moving Image Association (Sidewalk Film Festival) 2013 - 2014
Blue Cross Blue Shield of Alabama March 2008 - June 2010
Delta Air Lines August 1990 - March 1996
Skills
Marketing, Selling, Sales, Customer Retention, Direct Sales, Hospitality, Cold Calling, Sales Operations, Sales Presentations, Public Speaking, Customer Service, Team Leadership, Customer Satisfaction, Management, Insurance, Health Insurance, Strategic Planning, Healthcare, Process Improvement, Marketing Strategy, Medicare
Education
Auburn University 1986 — 1990
Bachelor of Science (BS), Mass Communication/Media Studies
Blue Cross Blue Shield of Alabama July 2010 - Present
Skills
IVR, Speech Recognition, CTI, ACD, Call Center, VoIP, Unified Communications, Telecommunications, Workforce Management, SDLC, Process Improvement, Change Management, Project Planning, Genesys, Account Management, Software Documentation, Project Management, Call Centers, Cisco Call Manager, SharePoint, Contact Centers, Management, Networking, Vendor Management, Integration, Strategic Planning, Business Analysis, Disaster Recovery
Education
Auburn University 1985 — 1989
BS
Regions Financial Corporation May 2014 - Present
Regions Financial Corporation June 2012 - April 2014
Blue Cross Blue Shield of Alabama May 2010 - June 2012
Regions Financial Corporation April 2009 - May 2010
Regions Financial Corporation May 2007 - April 2009
TEKsystems October 2006 - April 2007
U.S. Government July 2004 - October 2006
Accenture April 2004 - July 2004
Vulcan Materials Company May 2003 - August 2003
Birmingham-Southern College August 2000 - May 2003
Skills
Application Security, Web Application Security, Intrusion Detection, SIEM, ArcSight, Technical Writing, Training, Public Speaking, Websense, WebInspect, Computer Forensics, EnCase, EnCE, Penetration Testing, Data Loss Protection, Threat & Vulnerability..., Network Security, Firewalls, DLP, Vulnerability Scanning, CISSP, Vulnerability Assessment, Information Technology, Security
Education
Birmingham-Southern College 2000 — 2004
B.S., Computer Science
Capsule Technologie January 2014 - Present
Capsule Technologie April 2012 - January 2014
Medseek October 2008 - April 2012
Source Medical, Inc. January 2006 - August 2007
Cerner, Inc October 2003 - January 2006
NationTax Online September 1999 - September 2002
Arthritis Foundation 1997 - 1999
Blue Cross Blue Shield of Alabama 1996 - 1997
Skills
Healthcare Information..., Healthcare, Project Management, Strategic Planning, Team Building, Team Leadership, Business Analysis, Volunteer Management, Change Management, Program Management, Process Improvement, Product Management, Software Documentation, Integration, Business Development, Salesforce.com, Business Intelligence, Management, New Business Development, Training, CRM, Customer Service, Software Project..., Data Analysis, System Administration, Cross-functional Team..., Leadership, Business Strategy, Analysis, Budgets, Requirements Analysis, Strategy, Start-ups, SaaS, Consulting, Enterprise Software, Event Management, Account Management, Sales Operations, Project Planning, Strategic Partnerships
Education
Converse College 1992 — 1996
Bachelor of Arts, Education, Sociology
University of Alabama at Birmingham 2005 — 2007
Educational/Instructional Technology
Samford University 2007 — 2009
Elementary Education and Teaching
John Carroll Catholic High School 1988 — 1992
Blue Cross Blue Shield of Alabama November 2012 - Present
Blue Cross Blue Shield of Alabama September 2011 - November 2012
Blue Cross Blue Shield of Alabama October 2007 - September 2011
Attorneys Insurance Mutual February 2007 - October 2007
Attorneys Insurance Mutual February 2005 - February 2007
Regions Financial Corporation May 1999 - August 1999
Skills
Insurance, Health Insurance, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Process Improvement, Marketing Communications, Business Analysis, Data Entry, Administrative..., Project Management, Event Planning, Customer Service, Healthcare, Employee Relations, Employee Benefits, Crystal Reports, Adobe Acrobat, Visio
Education
The University of Georgia 2002 — 2004
Bachelor of Science (BS), Psychology
Elon University 1999 — 2002
Elementary Education
Curtin University 2001 — 2001
Psychology
Studio F Productions, Inc. January 1996 - Present
Equifax Marketing Services 1987 - 1992
Blue Cross Blue Shield of Alabama 1985 - 1987
University of Alabama at Birmingham 1982 - 1985
Skills
Marketing, Market Research, Copywriting, Editing, Newsletters, PowerPoint, Social Media, Selling, CRM, Sales, Photography, Leadership, Public Speaking, Video Editing, WordPress, Graphic Design, Analysis, Web Design, Direct Mail, Video Production, Consultative Selling, Business Strategy, Presentation Development, Videography
Education
University of Alabama at Birmingham 1976 — 1977
BS
Auburn University
Blue Cross Blue Shield of Alabama June 2001 - Present
Skills
SDLC, Requirements Analysis, Visio, SharePoint, Business Analysis, PMP, Vendor Management, Software Project..., Disaster Recovery, Process Improvement, Project Portfolio...
Education
American InterContinental University 2004 — 2007
Marymount University August 2014 - Present
The Moody Law Firm, Inc. April 2005 - February 2013
Huff, Poole & Mahoney, P.C. September 2000 - April 2005
Kaufman & Rothfeder 1999 - 2000
Blue Cross Blue Shield of Alabama 1985 - 1997
Skills
Employee Relations, Non-profits, Contract Negotiation, Strategic Planning, Law Firm Administration, Administration, Human Resources, Policy
Education
Marymount University
Tidewater Community College 2013 — 2014
Finance, General
Auburn University 1975 — 1979
B.S., Health Services Administration
Blue Cross Blue Shield of Alabama October 2007 - Present
Associated Grocers of the South July 2006 - September 2007
BellSouth Telecommunications May 2003 - May 2006
Skills
Business Intelligence, Databases, SDLC, Requirements Gathering, Unix, XML, T-SQL, SQL, Software Development, Business Analysis, Requirements Analysis
Education
Auburn University 1998 — 2003
Blue Cross Blue Shield of Alabama February 2013 - Present
IBML January 2012 - February 2013
IBML November 2006 - February 2012
Sungard EXP May 2005 - November 2006
Dynamics Research Corporation November 2001 - April 2005
Skills
Requirements Analysis, SaaS, Pre-sales, Document Management, Enterprise Content..., SDLC, Strategy, Professional Services, Software Development, Business Analysis, Document Imaging, Software Project..., Solution Selling, Business Process..., Integration, Cloud Computing, Microsoft SQL Server, Technical Product Sales, Scanners, Software, Technical Sales..., Document Scanning, Pre-Sales Consulting, capture software, imaging systems, Records Management, Certified Scrum Master...
Education
Troy University in Montgomery 2002 — 2004
MBA, Business Administration
Auburn University 1997 — 2001
MIS, Business: Management Information Systems
Mspark April 2013 - Present
Compass Bank June 2007 - April 2013
TiBA Solutions July 2006 - May 2007
Canal Insurance Company February 2002 - July 2006
Blue Cross Blue Shield of Alabama October 1995 - February 2002
Russell Athletic March 1992 - October 1995
Skills
Databases, Microsoft SQL Server, Database Design, SQL, ETL, Integration, T-SQL, SDLC, DB2, Database Administration, Visio, SSRS, Business Analysis, Security, SSIS, Quality Assurance, Access, SQL Tuning, Disaster Recovery, Business Intelligence, Project Management, Requirements Gathering, Systems Analysis, SharePoint, Requirements Analysis, Data Modeling, Enterprise Architecture, Analysis, Software Development, .NET, COBOL, Scrum, Business Process, Performance Tuning, Data Warehousing, Crystal Reports, Sybase, Cognos
Education
University of Maryland University College 2006 — 2012
Masters of Science, Information Technology and Project Management, 3.833
Auburn University 1987 — 1991
Bachelor of Science (B.S.), Management of Information Systems
Blue Cross Blue Shield of Alabama September 2012 - Present
Blue Cross Blue Shield of Alabama 2011 - September 2012
Blue Cross and Blue Shield June 2010 - April 2011
BBVA Compass April 2011 - 2011
24th Circuit District Attorney's Office January 2009 - April 2010
Emageon 2005 - 2006
Accenture January 1998 - October 2005
Skills
Insurance, Business Analysis, Risk Management, Project Management, Process Improvement, Health Insurance, Strategic Planning, Employee Benefits, Leadership, Contract Negotiation, PMP, HIPAA, Visio, Training, Microsoft Word, Civil Litigation, Commercial Litigation, Health Law, Negotiation, Service Level Agreements, Community Outreach
Education
University of Alabama 2006 — 2008
J.D., Law
Auburn University 1994 — 1997
Bachelor of Arts, Economics
Blue Cross Blue Shield of Alabama May 2007 - Present
Blue Cross Blue Shield of Alabama February 2001 - April 2007
Sonat 1998 - 1999
Sonat 1993 - 1998
Sonat 1982 - 1993
Skills
Project Portfolio..., Business Process, Business Planning, Initiator, Certified Project..., IT Audit, Problem Solving, PMO, Project Management, Risk Management, PMP, Process Improvement, Program Management, IT Management, Business Analysis, Management, Management Consulting, Strategic Planning
Education
Auburn University 1978 — 1982
BS, Computer Science
Commerce Bank February 2014 - Present
Corizon Health 2009 - 2013
Crye-Leike Commercial 2006 - 2009
Blue Cross Blue Shield of Alabama 1998 - 2006
Blue Cross Blue Shield of Alabama 1992 - 1998
Skills
Customer Retention, New Business Development, Proposal Writing, Customer Relations, Team Building, Account Management, Marketing Strategy, Brokerage, B2B, Leadership, Customer Service, Sales, Marketing, Business Development, Selling, Management, Strategic Planning, Employee Benefits, Process Improvement, Strategy
Education
Auburn University 1988 — 1989
M.B.A., Business Administration, MIS
Auburn University 1982 — 1986
B.S., Industrial Operations Management
Blue Cross Blue Shield of Alabama January 2013 - Present
Cahaba GBA December 2011 - January 2013
TMX Finance September 2009 - September 2011
TMX Finance September 2007 - September 2009
Cahaba GBA February 2003 - November 2007
Skills
Performance Management, Process Improvement, Organizational..., Customer Service, Succession Planning, COPC Registered..., Six Sigma, Management, Human Resources, Training, Business Process..., Project Management, Crystal Reports, Reporting & Analysis, Utilization Management, Software Implementation
Education
Central Michigan University 2000 — 2004
Bachelor of Science (B.S.), Public Health Education and Promotion
Arthur J. Gallagher & Co. July 2011 - Present
Blue Cross Blue Shield of Georgia June 2009 - June 2011
CIGNA February 2007 - March 2009
Wellpoint, Inc 2001 - 2007
Blue Cross Blue Shield of Georgia September 1990 - February 2001
Blue Cross Blue Shield of Alabama August 1982 - September 1990
Burroughs Corporation January 1978 - September 1982
Skills
Health Savings Accounts, Insurance, Employee Benefits, Underwriting, Account Management, Strategic Planning, Health Care Reform, New Business Development, Disability Insurance, Medicare, Sales Presentations, Sales, Salesforce.com, Sales Management, Workers Compensation, Training, Leadership
Education
Auburn University 1973 — 1977
BS, Marketing
Medical Properties Trust August 2012 - Present
Surgical Care Affiliates July 2008 - August 2012
Blue Cross Blue Shield of Alabama September 2006 - July 2008
Regions Financial Corporation March 2005 - September 2006
Momentum Telecom August 2001 - March 2005
Ernst & Young September 1997 - August 2001
Skills
Financial Analysis, Accounting, Financial Reporting, Sarbanes-Oxley Act, Auditing, Internal Controls, CPA
Education
Auburn University 1996 — 1997
Master's of Accountancy, Accounting
Auburn University 1992 — 1996
Bachelor's of Science, Accounting
Blue Cross and Blue Shield of Alabama July 2013 - Present
Blue Cross Blue Shield of Alabama December 2012 - July 2013
Blue Cross Blue Shield of Alabama September 2012 - December 2012
Blue Cross Blue Shield of Alabama September 2011 - September 2012
Blue Cross Blue Shield of Alabama September 2008 - September 2011
Blue Cross Blue Shield of Alabama February 2007 - September 2008
Skills
Process Improvement, Health Insurance, Underwriting, HIPAA, Microsoft Excel, Outlook, Lotus Notes, SharePoint, Project Management, Insurance, Business Analysis, Analysis, Training, Business Requirements, PowerPoint, Team Leadership, Requirements Gathering, Access, Team Building, Healthcare, Leadership, Agile Methodologies
Education
Huntingdon College 2010 — 2014
Bachelor of Business Management, Business Administration and Management, General
Auburn University 1999 — 2003
BS, Landscape Horticulture
Blue Cross Blue Shield of Alabama December 2010 - Present
Blue Cross and Blue Shield June 2008 - Present
Blue Cross Blue Shield of Alabama January 1993 - August 1995
Education
American InterContinental University 2009 — 2012
Business Admin, Business
Blue Cross Blue Shield of Alabama October 2011 - Present
TeleVox Software December 2007 - November 2011
Xante March 2006 - November 2007
Skills
JavaScript, MongoDB, AngularJS, Node.js, GruntJS, jQuery, User Interface Design, Web Applications, CSS, ActionScript, Flash Builder, JSON, Databases, MySQL, Troubleshooting, 3D Studio Max
Education
Remington College (formerly Southeast College of Technology) 1997 — 1998
AAS, Computer Information Systems
Auburn University 1994 — 1996
Computer Engineering
Blue Cross Blue Shield of Alabama 2009 - Present
Ford Motor Credit Company June 1989 - March 2009
Ford Motor Credit Company January 2005 - January 2007
Ford Motor Credit Company September 2002 - January 2005
Ford Motor Credit Company December 1999 - September 2002
Skills
Call Center Development, Call Center Start Up /..., Health Insurance, Financial Analysis, Sales Management, Key Account..., Business Development, Six Sigma Greenbelt..., Peformance..., Strategic Planning, Accounting, Six Sigma, Training, Retail, Sales Operations, New Business Development, Vendor Management, Coaching, Customer Satisfaction, Business Planning, Leadership, Accounts Receivable, Team Building, Sales, Credit, Process Improvement, Call Center, Management, Call Centers
Education
Auburn University 1985 — 1989
Bachelors, International Trade / International Business
Blue Cross Blue Shield of Alabama April 2012 - Present
Blue Cross Blue Shield of Alabama August 2007 - April 2012
Skills
Project Portfolio..., Business Process..., Program Management, Strategic Planning, Certified Project..., Health Insurance, Project Management
Education
Samford University 2005 — 2009
Masters of Business Administration (MBA)
Auburn University 1995 — 1999
B.S., Finance
Blue Cross Blue Shield of Alabama March 2010 - Present
Geographic Information Services, Inc. November 2006 - April 2010
Skills
Program Management, Project Management, Strategic Project..., Software Project..., Agile Project Management, Agile Methodologies, Software Engineering, SDLC
Education
University of Alabama at Birmingham 2009 — 2011
Master of Science (MS), Information Engineering Management
Ball State University 1976 — 1978
Master of Arts (MA), Computer Science
Santa Clara University 1970 — 1974
Bachelor of Science (BS), Sociology
Petaluma Sr High School 1968 — 1970
Blue Cross Blue Shield of Alabama October 2012 - Present
ING September 2010 - October 2012
Kearney & Company March 2010 - September 2010
City of Tuscaloosa March 2004 - March 2010
Skills
IT Audit, CISSP, Internal Audit, Sarbanes-Oxley Act, Sarbanes-Oxley, SDLC, Internal Controls, Risk Management, Business Analysis
Education
Auburn University 1999 — 2003
BS, Information Systems Management
Brasfield & Gorrie, LLC January 2014 - Present
Blue Cross Blue Shield of Alabama March 2012 - January 2014
ADTRAV Travel Managment July 2011 - March 2012
Callaway Gardens January 2011 - July 2011
First Baptist Church of Opelika January 2010 - May 2010
HR Solutions, LLC July 2009 - July 2009
Skills
FMLA, Human Resources, College Recruiting, HRIS, Employee Relations, Event Planning, Onboarding, Employee Benefits, Applicant Tracking..., Benefits Administration, HR Policies, New Hire Orientations, Interviews, Talent Acquisition, Recruiting, Employee Engagement, PeopleSoft, Conflict Resolution, Benefits Negotiation, Time Management, Hiring, Talent Management, Leadership Development, Employment Law, Staffing Services, Deferred Compensation, Employee Training, Leadership, Performance Management, Technical Recruiting, Screening Resumes, Training, Payroll, Personnel Management, Sourcing
Education
Auburn University 2006 — 2010
Bachelor of Science (B.S.), Human Resources Management
Auburn University 2006 — 2010
Bachelor of Arts (B.A.), Spanish
Blue Cross Blue Shield of Alabama May 2000 - Present
Education
Auburn University 1994 — 2000
B.S., Management Information Systems
Blue Cross Blue Shield of Alabama July 2013 - Present
Blue Cross Blue Shield of Alabama March 2013 - January 2014
Blue Cross Blue Shield of Alabama July 2012 - March 2013
Blue Cross Blue Shield of Alabama March 2010 - June 2012
Blue Cross Blue Shield of Alabama May 2009 - March 2010
Blue Cross Blue Shield of Alabama June 2008 - August 2008
Skills
Business Analysis, Visio, SharePoint, Process Improvement, Project Management, Project Portfolio..., Strategic Planning, Healthcare, MS Project, Team Building, Change Management, Leadership, Requirements Analysis, Business Strategy, Business Process
Education
Auburn University 2005 — 2009
Bachelor, Business Marketing
Mississippi State University
Graduate, MBA
Alabama Aquarium & Pond Services, Inc. October 1987 - Present
Blue Cross Blue Shield of Alabama 1984 - 1992
Skills
Customer Service, Customer Relations, Small Business, Strategic Planning, Chief Financial Officer, Quck Books Consultant, Insurance Background, Human Resources, Small Business..., Organizational..., Accounting, Finance, CFOs, S Corporations, Training Programs, Education, Business, Businessowners, Fountains, Lake, Aquariums, Koi Ponds, Windows, Leadership, Public Speaking, Project Management, Team Building, Management, Water Quality, Ecology
Education
University of Missouri-Columbia 1980 — 1982
Bachelor of Business Administration (B.B.A.), Adult and Higher Education
Columbia College 1977 — 1980
BS, Business Adminstration
University of Missouri-Columbia 1975 — 1976
Bachelor of Business Administration (B.B.A.), Interior Design
Blue Cross Blue Shield of Alabama TesterAccenture2000 - 2004
Education
University of Alabama at Birmingham 1996 — 1998
B.S.
Auburn University at Montgomery 1988 — 1991
Alabama State University 1986 — 1988
Blue Cross Blue Shield of Alabama December 2011 - Present
Sirote & Permutt, P.C. May 2005 - September 2011
Sirote & Permutt, P.C. July 2005 - August 2011
Skills
Active Directory, Blackberry Enterprise..., Citrix, Disaster Recovery, Hardware, Networking, Outlook, Security, SharePoint, Strategic Planning, Switches, Technical Support, Troubleshooting, VPN, Help Desk Support, VoIP, System Deployment, Servers, System Administration
Education
Alabama Agricultural and Mechanical University 2000 — 2005
Bachelors of Science, Computer Science
pretttygyrlproductions January 2010 - Present
Independent January 2005 - Present
Citadel Broadcasting August 2008 - November 2009
Blue Cross Blue Shield of Alabama April 1989 - March 2005
Cox Radio 2001 - 2004
Education
Samford University 2010 — 2012
University of Alabama 1996 — 1998
M.S., Communications
Alabama Agricultural and Mechanical University 1989 — 1993
B.A., Accounting
West End High School
Alacare November 2011 - Present
Blue Cross Blue Shield of Alabama November 2010 - May 2011
Skills
Cpr Certified, Healthcare, Nursing, Hospitals, Microsoft Office, Managed Care, Long-term Care, Quality Assurance, Auditing, Healthcare Management, Case Managment, Healthcare Information..., Strategic Planning, Software Documentation, Critical Care
Education
Jacksonville State University 2011 — 2013
BSN
Bevill State Community College
Associate Degree in Nursing
Blue Cross and Blue Shield of Alabama October 2013 - Present
Blue Cross Blue Shield of Alabama March 2000 - October 2013
Blue Cross and Blue Shield of Alabama May 1995 - February 2000
Circle Insurance Agency June 1991 - May 1995
Skills
Insurance, Marketing Communications, Marketing, Account Management, Strategic Planning, Leadership, Advertising, Employee Benefits, Social Media Marketing, Team Building, Customer Service, Sales, Marketing Strategy, Sales Management, Small Business
Education
Auburn University 1972 — 1977
BS, Business Marketing
Carroll High School 1968 — 1972
High School degree
Cahaba GBA February 2011 - Present
Blue Cross and Blue Shield February 2011 - Present
Cahaba GBA October 2006 - January 2011
Blue Cross Blue Shield October 2005 - October 2006
Blue Cross Blue Shield of Alabama March 2004 - October 2006
Cahaba Safeguard Administors June 2005 - September 2005
The Children's Shop January 1998 - January 2004
The Children's Shop November 2001 - February 2003
Education
Auburn University at Montgomery 1999 — 2003
Bachelor of Business, Marketing
Auburn University at Montgomery 1999 — 2003
Marketing
Auburn University at Montgomery
B.S, Business Administration - Marketing
Blue Cross Blue Shield of Alabama November 1986 - August 2013
Skills
Microsoft Office, Strategic Planning, Outlook, Public Speaking, Performance Management, Healthcare Management, EMR, Customer Service
Education
UAB 1980 — 1981
MSN, Maternal Infant Nursing
UAB School of Nursing 1974 — 1976
BSN
Auburn University 1972 — 1974
AMCOM 2008 - Present
Crestood Medical Center December 2000 - May 2008
Blue Cross Blue Shield of Alabama June 1987 - November 2000
Skills
ERP, Military Logistics, Logistics Management, Team Leadership, Project Planning, MS Project, Project Management, Supply Chain Operations, Analysis, Supply, Database Administration, Readiness, Customer Service, DoD, Transportation..., Army, Air Force, Warehouse Management, Logistics, Supply Chain Management
Education
Florida Institute of Technology 2006 — 2008
MBA, Logistics Management with Concentration in Business
Athens State University 2003 — 2005
BS, Business Management
Blue Cross Blue Shield of Alabama May 2001 - Present
Skills
Health Insurance
Education
Auburn University 1988 — 1993
Bachelor's degree, Marketing
Auburn University
Blue Cross Blue Shield of Alabama January 2011 - Present
Blue Cross Blue Shield of Alabama July 1999 - December 2010
Education
Alabama State University
BS, Business Administration
Blue Cross and Blue Shield of Alabama February 2015 - Present
Cahaba Safeguard Administrators, LLC. June 2014 - February 2015
Cahaba Safeguard Administrators, LLC. February 2013 - June 2014
Blue Cross Blue Shield of Alabama October 2006 - February 2013
Blue Cross Blue Shield of Alabama May 2004 - October 2006
Skills
Process Improvement, Leadership, SharePoint, Team Building, Insurance, Access, Software Documentation, Customer Service, Tableau, Teaching, Training, Business Analysis, SAS Base, Crystal Reports, Toad, SQL, Trend Analysis, Statistical Data..., Goal Analysis, Balanced Scorecard, Subject Matter Experts, Microsoft Office, Mathematics Education, Academic Tutoring
Education
Alabama State University 1998 — 2001
Master of Science (M.S.), Mathematics
Tuskegee University 1992 — 1998
Bachelor of Arts (B.A.), Mathematics
Johnson & Johnson 2002 - 2004
Ortho-McNeil Pharmaceutical, Johnson & Johnson 2001 - 2002
Ortho-McNeil Pharmaceutical, Johnson & Johnson 2000 - 2001
Blue Cross Blue Shield of Alabama 1996 - 2000
Education
Samford University 1998 — 2000
Masters of Business Administration, Business
Auburn University 1992 — 1996
Human Resources, Business
Blue Cross Blue Shield of Alabama September 1985 - Present
Blue Cross Blue Shield of Alabama September 1985 - Present
Skills
Claims Management, Outstanding Customer..., Presenter, Speech Writing, Customer Satisfaction, Team Building, Performance Management, Coaching, Business Analysis, Team Leadership, Operations Management, Outlook, Process Scheduler, Budgets, Insurance, Project Planning, Microsoft Excel, Public Speaking, PowerPoint
Education
Alabama Agricultural and Mechanical University 1972 — 1976
Bachelor of Applied Science (BASc), Business Administration and Management, General
Blue Cross and Blue Shield of Alabama March 2014 - Present
Blue Cross Blue Shield of Alabama March 2013 - March 2014
Trinity Medical Center December 2012 - March 2013
Trinity Medical Center July 2011 - December 2012
Brookwood Medical Center May 2009 - July 2011
Advanced Clinical Employment Staffing 2005 - 2009
Trinity Medical Center June 2004 - December 2007
Skills
Nursing, Hospitals, Performance Improvement, Healthcare, Robotic Surgery, Quality Management, Risk Management, Data Aggregation, Patient Safety, EMR, Physician Relations, Quality Improvement, EHR, Healthcare Information..., Healthcare Management, Surgery, Clinical Research, Medicare, HIPAA
Education
Jacksonville State University 2012 — 2013
BSN, Nursing Science
Jefferson State Community College 2001 — 2004
Associate of Science (A.S.), Registered Nurse
Auburn University 2000 — 2001
John Carroll Catholic High School 1997 — 2000
Aflac January 2012 - Present
Lowe's Home Improvement December 2009 - Present
Columbia College April 2009 - Present
Blue Cross Blue Shield of Alabama January 1997 - April 2007
Education
Columbia College 2009 — 2014
not finish yet, Human Service
Blue Cross Blue Shield of Alabama February 2007 - Present
BancorpSouth September 2006 - February 2007
AmSouth Bank August 2005 - May 2006
INROADS 2002 - 2006
AmSouth Bank June 2004 - August 2005
Skills
Customer Service, Access, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Data Entry, Microsoft Word, Teamwork, Software Documentation, Insurance
Education
University of Phoenix 2007 — 2009
Masters of Business Administration
Alabama Agricultural and Mechanical University 2002 — 2006
Bachelor of Science (BS), Management Information Systems and Services
Fairfield Preparatory Highschool 1998 — 2002
Blue Cross Blue Shield of Alabama July 2008 - December 2012
CompuCredit Inc. January 2000 - March 2003
Prudential Bank & Trust March 1990 - November 1999
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Goal Oriented, Highly detail oriented, Organization, Timely Decision Making, Problem Solving, Communication, Data Entry, Clerical Skills, Customer Service, Accounts Payable, Insurance, 10 Key, Team-oriented
Education
Auburn University at Montgomery 1983 — 1987
Business Administration and Management, General