Blue Cross Blue Shield of Delaware
Address: 800 Delaware Ave, Wilmington, DE 19801 Hours: Open ⋅ Closes 5PM Martin Luther King Jr. Day might affect these hoursMonday(Martin Luther King Jr. Day)8AM–5PMHours might differTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSundayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (302) 212-4556Category: Place name: : : Website: : : : : Website: https://www.highmarkbcbsde.com/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question Q: Does this insurance cover admission to a mental health facilities in delA: You will have to call the insurance company using the number on the back of your insurance card. Sadly, this isn't something someone can answer without accessing your policy as each and every policy is different. It all depends on what your company wanted to include in your plan. (1 more answer)See all questions (13) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Highmark Blue Cross Blue Shield Delaware Posting publicly on the Web Write a review Reviews"Spent two hours on the phone over two days trying to get refill by mail." "What a perfect combination, literally double the price and half the coverage." "Worst Customer Service this people have." View all Google reviews
Blue Cross Blue Shield of Delaware List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Delaware. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Delaware Salaries. You can even request information on how much does Blue Cross Blue Shield of Delaware pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Delaware directly from the past employees.
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91 Blue Cross Blue Shield of Delaware employees in database. Find out everything there's to know about Blue Cross Blue Shield of Delaware employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Delaware Employees
State of Delaware June 2014 - Present
Blue Cross Blue Shield of Delaware 2001 - 2013
Versalign Inc. 1998 - 2001
Skills
Storage Area Networks, Enterprise Architecture, Disaster Recovery, Data Center, VMware, Servers, Windows Server, Hardware, SAN, Storage, CommVault, CommVault Galaxy, Server Architecture, VMware ESX, Networking, Software Documentation, Active Directory, SharePoint
Education
Delaware Technical and Community College-Stanton-Wilmington 1990 — 1992
Architectural Engineering
Delcastle Technical High School 1984 — 1988
Electronics
Fisher Zucker LLC December 1995 - Present
Abraham, Pressman & Bauer, P.C. August 1992 - December 1995
Blue Cross Blue Shield of Delaware August 1989 - August 1992
Margolis and Co. September 1987 - August 1989
Skills
Mergers, Litigation, Franchising, Start-ups, Small Business, Private Equity, Commercial Litigation, Mediation, Real Estate, Licensing, Intellectual Property, Mergers & Acquisitions, Strategy, Trade Secrets, Alternative Dispute..., Venture Capital, Appeals, Joint Ventures, Franchise Consulting, International Law, Business, Acquisitions, Securities Regulation, Trademarks, Trademark Infringement, Negotiation, Courts, Legal Writing, Corporate Law, Real Estate Transactions, Competition Law, Arbitration, Due Diligence, Copyright Law, Employment Law, Legal Assistance, Commercial Real Estate, Finance, Litigation Management, Legal Advice, Restructuring, Dispute Resolution, Dispute, Contract Negotiation, Bankruptcy, Business Transactions, Civil Litigation, Class Actions, Executive Management, Corporate Governance
Education
Widener University School of Law 1989 — 1993
JD
Temple University
Bachelor of Science (BS), Accounting
Elementary School July 1999 - June 2013
First USA Bank. November 1993 - November 1995
Blue Cross Blue Shield of Delaware August 1989 - June 1992
Skills
Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Educational Leadership, Classroom Management, Teaching, Tutoring, Educational Technology, Teacher Training, Differentiated..., Elementary Education, Literacy, K-12, Special Education, Staff Development, Higher Education, Instructional Design, Instructional Technology
Education
Mercy College 2012 — 2014
Master of Science (MS), Elementary Education and Teaching
University of Delaware 1993 — 1998
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Fazzi Associates August 2015 - Present
The Corridor Group Coding Services March 2015 - Present
Fazzi Associates August 2013 - March 2015
Transpirus January 2013 - August 2013
Moorestown Visiting Nurses and Hospice October 2007 - January 2013
BAYADA Home Health Care May 2004 - October 2007
Blue Cross Blue Shield of Delaware January 2004 - April 2004
Christiana Care Health System March 1999 - December 2003
Home Health Corporation of America February 1995 - February 1999
Christiana Care Health Systems March 1993 - April 1994
Skills
ICD-9, OASIS, Staff Development, Documentation..., Certified in ICD-9..., Certified OASIS..., Board certified home..., Home Care, Medicare, Nursing, Software Documentation, Healthcare, JCAHO, Cerner, Medical Coding, Quality Improvement, Nursing Management, Medicaid, Healthcare Information..., Healthcare Management, EMR, Medical Records, Healthcare Consulting, Health Education, Patient Advocacy, HIPAA, Patient Education, Training, Medicine, Nursing Education, Medical Terminology, Wound Care, Disease Management, Healthcare Industry, Clinical Research, Patient Safety
Education
Delaware Technical and Community College-Stanton-Wilmington 1989 — 1992
Associate Degree, Nursing
Computer Science Corporation (CSC) June 2012 - Present
CSC - Computer Sciences Corporation March 2011 - Present
Blue Cross Blue Shield of Delaware April 2009 - March 2011
Intelligent Business Systems, Inc. (IBS) January 1998 - May 2009
ING November 2008 - March 2009
MTM Technologies October 2007 - October 2008
Chase November 2004 - August 2005
Skills
Virtualization, Quality Assurance, Citrix, Cloud Computing, Appsense, Solution Development, Netscalers, Citrix Access Gateways, VMware, Project Management, Consulting, Information Technology, Servers, Microsoft Exchange, Integration, Windows Server, AppSense, Security, IT Strategy, System Deployment, Data Center, Disaster Recovery, Active Directory, Cisco Technologies, Microsoft SQL Server, Group Policy, DNS, Hyper-V, VDI, Visio, Infrastructure, Network Administration, Enterprise Software, Windows 7, Citrix Metaframe, Troubleshooting, Windows XP, Software Development, Solution Architecture, Databases, Firewalls, Enterprise Architecture, Linux, Terminal Services, Server Architecture, VMware ESX
Education
Rutgers, The State University of New Jersey-Camden 1982 — 1986
Bachelor of Arts, Computer Science, Specialization in Information System Design
Perch Creek II Maintenance Corporation March 2014 - Present
Johnson, Mirmiran & Thompson, Inc. (JMT) May 2008 - Present
Diamond State Base Ball Club September 2008 - January 2014
Coventry Health Care of Delaware April 2000 - May 2008
Blue Cross Blue Shield of Delaware June 1986 - April 2000
Perch Creek II Maintenance Corporation March 1997 - March 2000
Skills
Proposal Writing, Marketing, Marketing Communications, Project Management, Program Management, Social Media, Strategic Planning, Editing, Event Management, History, Newsletters, Public Relations, Strategic Communications, Event Planning, Market Research, Management, Microsoft Office, Writing
Education
University of Delaware 1980 — 1985
BA, English, History
Salesianum School 1976 — 1980
CSC - Computer Sciences Corporation December 2014 - Present
Blue Cross Blue Shield of Delaware August 2014 - December 2014
Skills
Java, SQL, C++, Matlab, JavaScript, HTML, CSS, Struts, JSP, RDBMS
Education
Rensselaer Polytechnic Institute 2011 — 2013
Bachelor of Science (BS), Mathematics
Delaware Technical & Community College 2015 - Present
Learning 4 Learning Professionals 2012 - Present
LaSalle University, Penn State Harrisburg, Drexel University, and University of Georgia 1994 - Present
Vanguard 2001 - 2012
Vanguard 1998 - 2001
Blue Cross Blue Shield of Delaware 1989 - 1998
Executive Marketing Services and James S Wainwright & Associates 1987 - 1989
Travelers 1986 - 1987
Roger Williams University 1983 - 1986
Education
The George Washington University
Ed.D., Human Resource Development
Central Connecticut State University 1981 — 1983
MS, Counseling / Student Development
Villanova University 1977 — 1981
BS, Mathematics Education
Country Day School of the Sacred Heart 1973 — 1977
High School
UnitedHealth Group September 2015 - Present
UnitedHealth Group March 2008 - September 2015
Coventry Health Care 2003 - 2007
Blue Cross Blue Shield of Delaware 1995 - 2003
Education
University of Delaware - Lerner College of Business and Economics 2013 — 2016
Master of Business Administration (M.B.A.)
University of Delaware 1991 — 1995
BA, Biology
Univar May 2015 - Present
Booz Allen Hamilton June 2013 - May 2015
Deloitte & Touche, LLP June 2012 - August 2012
Blue Cross Blue Shield of Delaware June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Management, Financial Analysis, Data Analysis, Social Media, Event Planning, Research, Financial Modeling, Economics, Analysis, Leadership, Customer Service, Finance, Consulting, Management Consulting, Forecasting
Education
Georgetown University - The McDonough School of Business 2014 — 2015
Master of Science (M.S.), Finance, General, 3.8
Williams College 2009 — 2013
Bachelor of Arts, Mathematics & Economics
WiseRiver Communications September 2015 - Present
Lockheed Martin March 2010 - January 2014
Highmark Blue Cross Blue Shield Delaware (Blue Cross Blue Shield of Delaware) August 2004 - March 2010
Northeast River Power Squadron March 2004 - June 2007
Blue Cross Blue Shield of Delaware June 2004 - August 2004
Patterson Schwartz Real Estate 1999 - 2004
Skills
Dreamweaver, Fireworks, InDesign, Photoshop, Premiere, HTML, FrontPage, Microsoft Office, QuarkXPress, Corporate Communications, Technical Writing, Adobe Creative Suite
Education
University of Delaware
B. A, English, Business and Technical Writing
Highmark Blue Cross Blue Shield April 2014 - Present
Blue Cross Blue Shield of Delaware August 2005 - April 2014
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, Claim, Underwriting, Process Improvement, Customer Service, Access, Vendor Management, Disability Insurance, Business Analysis, Healthcare, Call Centers, Microsoft Excel
Education
Alexis I. DuPont High School
Delaware State University
J5R Business Services August 2012 - Present
Computer Aid, Inc.(CAI) October 2001 - October 2012
Decision One June 2001 - October 2001
Towers Perrin April 1997 - March 2001
Oracle April 1996 - April 1997
CoreStates Financial Corporation January 1993 - April 1996
TVSM Publishing January 1992 - January 1993
CSC April 1987 - January 1992
Wilmington Trust 1982 - 1986
Blue Cross Blue Shield of Delaware 1980 - 1982
Skills
Management Consulting, Staff Management, Business Analysis, Organizational Change, Program Management, Practice Management, Outsourcing Management, Project Management, Collaborative Leadership, Business Process..., Profit & Loss Management, Partnership Development, Organizational..., Cross-functional Team..., Application Management, Executive Communications, Organizational Design, Requirements Analysis, Merger Integration, Succession Planning, Best Practices..., Quality Assurance, Metrics, Assessment, Capacity Planning, Team Building, Team Management, Virtual Teams, Contract Management, Managing Expectations, Change Management, Technology Needs..., CRM, Strategy, Budgets, IT Strategy, Project Portfolio..., Vendor Management, Business Transformation, Executive Management, Resource Management, Outsourcing, PMO, Governance, Management, Solution Architecture, Performance Management, Leadership, SaaS, Consulting
Education
University of Delaware - Lerner College of Business and Economics 1984 — 1988
M.B.A., Business Administration
Rutgers University-New Brunswick 1974 — 1978
B.A., Journalism and Communications
Office of the Superintendent of Insurance, State of New Mexico 2014 - Present
Capital BlueCross 2005 - 2013
Blue Cross Blue Shield of Delaware 1994 - 2005
Skills
Personnel Management, Actuarial Analysis, Statistical Analysis, Underwriting, Forecasting, Valuation
Education
Society of Actuaries
A.S.A.
The University of New Mexico
Bachelor of Science (BS), Mathematics and Statistics
Blue Cross Blue Shield of Delaware 2003 - 2011
Skills
COBOL, DB2
Education
Pace University
no, business
UTC Aerospace Systems April 2011 - Present
Adecco Group August 2010 - April 2011
Charlotte Mecklenburg Schools August 2007 - June 2009
Eighth Street Baptist Church July 2001 - September 2004
Accenture July 1997 - February 2003
Blue Cross Blue Shield of Delaware August 1995 - July 1997
Skills
Program Management, SDLC, Leadership, Training, Oracle, Access, Vendor Management, SQL, Teaching, Unix, Databases, Community Outreach, MS Project, Team Building, PL/SQL, Visio, Java, Management, Analysis, XML, Software Documentation
Education
Central Piedmont Community College 2010 — 2010
Business Analysis Certificate
Regent University 2004 — 2007
Doctor, Ministry
Biblical Theological Seminary 2000 — 2004
Masters, Divinity
North Carolina Agricultural and Technical State University 1991 — 1995
BS, Computer Science
Wellness Within by Ellyn, LLC January 2011 - Present
Blue Cross Blue Shield of Delaware 1987 - 1997
Skills
Wellness, Healing, Craniosacral Therapy, Healthcare, Therapeutic Massage, Pregnancy, Yoga, Nutrition, Relaxation, Wellness Coaching, Self-esteem
Education
Saybrook Graduate School and Research Center 2011 — 2011
Certification in Mind Body Medicine, Mind Body Medicine
University of Delaware 1976 — 1980
Bachelor of Science, Nursing
Interim HealthCare May 2014 - Present
Blue Cross Blue Shield of Delaware August 2012 - May 2013
Aneu Bistro and Wine Bar July 2011 - July 2012
Law Offices of Robert A. Stutman December 2010 - May 2011
Skills
Health Insurance, HIPAA, Healthcare, Insurance, Employee Benefits, Provider Relations, Customer Service, Corporate Communications, Strategic Planning
Education
University of Pittsburgh School of Health and Rehabilitation Sciences 2013 — 2015
Master of Occupational Therapy
St. Joseph's University 2006 — 2010
B.A., English
Highmark Blue Cross Blue Shield Delaware August 2014 - Present
Highmark Blue Cross Blue Shield Delaware June 2012 - July 2014
Blue Cross Blue Shield of Delaware July 2010 - June 2012
Blue Cross Blue Shield of Delaware January 2009 - June 2010
Skills
Contract Negotiation, Contract Management, Healthcare Reimbursement, Provider Network..., Credentialing, Healthcare, Health Insurance, Business Process..., Workforce Management, Pay for Performance, Project Management, Data Collection, User Acceptance Testing, Workforce Planning, Project Delivery, Workflow Management, Test Cases, Product Development, Product Design, Database Design, Microsoft Office 2010, Health Policy, PowerPoint, Provider Relations, Managed Care, Process Improvement, Network Development, Physicians, Visio, Medicaid Managed Care, Analysis, Insurance, Team Building, Strategic Planning, Business Analysis, MS Project
Education
University of Scranton 2014 — 2016
Master of Health Administration (MHA), Health Care Administration/Management
University of Scranton 2004 — 2008
Bachelor of Science, Health Care Administration, Business Administration
Program on Negotiation at Harvard Law School 2012 — 2012
Executive Education, Negotiation and Leadership
Patt Panzer Associates, LLC 2015 - Present
Highmark BCBS 2012 - 2015
Blue Cross Blue Shield of Delaware 2007 - 2012
Blue Cross Blue Shield of Delaware 2002 - 2007
Crozer Keystone Family Medicine Residency Program 1995 - 2001
Family Preventive Medicine Associates 1985 - 1995
Skills
Consumer Health..., Medical policy, Health Insurance, Medical Education, Medical Writing, Quality Improvement, Preventive Medicine, Public Policy, Public Health, Board Certified, Family Medicine, Bariatrics, Accountable Care, Clinical Decision..., Clinical Research, EHR, EMR, Evidence-based Medicine, Health Economics, Health Education, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Leadership, Managed Care, Medicine, Physicians, Policy, Primary Care, Strategic Planning, Healthcare Management, Healthcare Information..., Utilization Management, Nonprofits
Education
Oregon Health and Science University 2010 — 2012
Graduate course work, Biomedical Informatics
Drexel University School of Public Health 1999 — 2002
MPH, Public Health, Healthcare Management & Policy
Medical College of Pennsylvania 1978 — 1982
MD, Medicine
University of Pennsylvania 1974 — 1978
BA, Biochemistry
Dimension Data November 2014 - Present
Highmark Blue Cross Blue Shield December 2012 - October 2014
Blue Cross Blue Shield of Delaware June 2007 - November 2012
Blue Cross Blue Shield of Delaware June 2006 - March 2011
KForce assigned to Citigroup 2005 - 2006
Skills
CCA for Citrix..., MCITP: Server..., Microsoft Desktop..., CompTIA Network+..., CompTIA A+ Certifified, Windows Server 2008..., Poweshell, JavaScript, VBScript, Mcafee EPO, Microsoft SCCM, SMS 2003, VMware ESX, VMware, Citrix, CommVault, Dell KACE, AppSense, McAfee, CCA for XenServer 6.0, CCA for XenApp 6.5, Citrix Metaframe, Netscaler, SCCM, Group Policy, Microsoft SQL Server, Disaster Recovery, Windows Server, VMware View, Active Directory, System Deployment, Virtualization, Software Documentation, Windows, Server Architecture, Visio, VDI, Servers, Blackberry Enterprise..., Hyper-V, Hardware, Application..., Printers, Terminal Services, vSphere, WSUS, Norton Ghost, SharePoint, Software Installation, Technical Support
Education
University Of Delaware 2003 — 2005
Bachelor of Science (B.S.), Computer Information Science
Delaware Technical and Community College-Stanton-Wilmington
St. Mary School, Panama
High School Diploma
Plexus Worldwide March 2015 - Present
BASF November 2014 - Present
Siemens Healthcare (contractor) June 2013 - December 2013
Integrity Staffing Solutions October 2012 - November 2012
HSBC (through Randstad Finance & Accounting) November 2011 - January 2012
HSBC July 2011 - August 2011
WAGNER REGULATORY ASSOCIATES October 2010 - July 2011
Aflac 2009 - 2010
Blue Cross Blue Shield of Delaware April 1984 - September 2008
Skills
Insurance, Compliance, Customer Relations, Excel, Microsoft Office, Word, Outlook, Lotus Notes, Problem Solving, Microsoft Excel, Access, Customer Service, Marketing, Microsoft Word, Quality Assurance, Software Documentation
Education
Alexis I. du Pont High School
Goldey-Beacom College
Independence Blue Cross February 2014 - Present
Blue Cross Blue Shield of Delaware July 2009 - February 2014
XLHealth January 2008 - July 2010
HealthMarkets September 2002 - December 2007
TeleTech June 2000 - September 2002
Skills
Contract Management, Process Improvement, Insurance, Call Center, Healthcare, Vendor Management, Operations Management, Strategic Planning, Customer Service, Project Management, Team Building, Access, Training, Call Centers, Data Analysis, Leadership, Business Analysis, Software Documentation, Customer Satisfaction, Analysis, Business Process..., Management
Education
Point Park University 1994 — 1998
BS, Legal Studies
Bishop Canevin High School 1979 — 1983
Concord Realty Group LLC January 2014 - Present
Keller Williams RealtyReal February 2013 - Present
Blue Cross Blue Shield of Delaware 1978 - 2001
Wilmington Board of Education 1969 - 1978
Skills
Contract Negotiation, Residential Homes, First Time Home Buyers, Buyer Representation, Real Estate, Vacant Land Sales, Seniors, Investments, Short Sales, REO, Single Family Homes, Relocation, Sellers, Investors, Foreclosures, Negotiation, Listings, Rentals, Move Up Buyers, Condos, Investment Properties, New Home Sales, ABR, Selling, Townhomes, Relocation Buyers, Referrals, Resellers
Education
University of Delaware 1989 — 2000
Business Management Certificate, Behavorial Science
Wilmington University 1983 — 1990
B.S., Behavioral Science
Highmark Health January 2014 - November 2014
Blue Cross Blue Shield of Delaware September 2009 - December 2013
Southco Inc September 1999 - March 2009
Foamex 1998 - 1999
University of Pennsylvania Health System 1996 - 1998
Scott Paper Company (Kimberly Clark) 1987 - 1994
Skills
Compensation, Mergers and Acquisitions, Change Management, Process Improvement, Job Evaluation, Expatriate Management, Performance Management, Compensation Planning, Vendor Management, Relocation
Education
Drexel University - LeBow College of Business
BS, Accounting
CareFirst BlueCross BlueShield April 2012 - Present
Blue Cross Blue Shield of Delaware September 2010 - December 2011
CGI Federal November 2009 - September 2010
CareFirst BlueCross BlueShield April 2006 - October 2009
Emdeon Business Services August 2004 - April 2006
Sierra Military Health Services 2001 - 2004
Skills
SDLC, Business Analysis, Requirements Analysis, SharePoint, Process Improvement, Visio, Vendor Management, Agile Methodologies, Requirements Gathering, Business Requirements, Software Project..., Integration, HIPAA, Business Intelligence, SQL, Enterprise Architecture, Software Documentation, PMP
Education
Towson University 1991 — 1995
BS, Health Services Management/Business Administration
AAA Mid-Atlantic January 2015 - Present
Self Employed June 2014 - Present
Vanguard June 2013 - June 2014
Freelance Consultant May 2008 - May 2013
Bank of America November 2012 - February 2013
Blue Cross Blue Shield of Delaware July 2012 - October 2012
Corexcel March 2012 - June 2012
State of Delaware - DHSS (Dept. Health & Social Serv.) January 2011 - March 2012
3712 Design Studios September 2011 - January 2012
jxyzzy.com June 2011 - October 2011
Skills
Flash, E-commerce, CSS, jQuery, Application Development, HTML, SQL, JavaScript, PHP, Databases, Windows, XML, SQL Server, Documentation, Programming, Unix, Web Development, MySQL, ASP.NET, Web Design, Access, Microsoft Office, Photoshop, Problem Solving, .NET, C++, Active Directory, Excel, Data Analysis, Testing, Software Documentation, Software Development, Microsoft SQL Server, Oracle, PL/SQL, IIS, Web Services, Systems Analysis, Database Design, Software Project..., System Administration, Business Development, Business Process..., Content Management, Team Management, Database Administration, Requirements Analysis, Visio, Analysis, SDLC
Education
USAF Weather Forecasting School 1995 — 1996
Certification, Meteorology
University of Cincinnati 1989 — 1994
Computer Programming
Maryland DHMH August 2013 - Present
St. Mary's College of Maryland September 2010 - May 2013
County Executive Campaign April 2012 - November 2012
Nemours Health and Prevention Services February 2012 - August 2012
Blue Cross Blue Shield of Delaware December 2010 - February 2012
Skills
Research, Event Planning, Social Media, Policy Analysis, Microsoft Office, Microsoft Word, Leadership, PowerPoint, Fundraising, Editing, Non-profits, Data Analysis, Community Outreach, Google Analytics, Stata, Nonprofits, Facebook, Customer Service
Education
University of Maryland Baltimore County 2013 — 2015
Master of Public Policy, Health Track
St. Mary's College of Maryland 2009 — 2013
Bachelor of Arts (B.A.), Public Policy
Padua Academy 2005 — 2009
HealthSpring September 2012 - Present
Campbell Associates 2011 - September 2012
Blue Cross Blue Shield of Delaware 2010 - 2011
Blue Cross Blue Shield of Delaware 2008 - 2010
Blue Cross Blue Shield of Delaware 2001 - 2008
Blue Cross Blue Shield of Delaware 1996 - 2001
Pace Travel Services, Inc. 1992 - 1996
Skills
Marketing Strategy, Brand Management, Market Planning, Integrated Marketing, Strategic Planning, Product Development, Team Building, Direct Marketing, Sales Management, Multi-channel Marketing, Market Analysis, Product Launch, Product Management, Change Management, Project Management, Creative/Innovative..., Business Growth, Client Segmentation, Partnership Marketing, Loyalty Marketing, Relationship/network..., Health Benefits Product..., Consumer Directed..., Distribution Channel..., Recruit, Train, Assess..., Customer Focus, Process Analysis and..., Employee Benefits..., Risk Management..., Multi-channel..., Market Launch, Telemarketing, Marketing Intelligence, Customer Analytics, Medicare, Medicare Advantage, Group Insurance, Health Insurance
Education
American University
MBA, Finance
Univ of DElaware
University of Maryland College Park
BS, Business Administration, Finance
State of Delaware - Department of Technology and Information September 2015 - Present
Bright Investments LLC December 2005 - Present
JPMorgan Chase & Co. June 2014 - September 2015
Correct Care Solutions March 2012 - June 2014
Blue Cross Blue Shield of Delaware March 2004 - March 2012
Aetna September 1997 - December 2002
Skills
Software Project..., SharePoint, Visio, Business Analysis, Software Documentation, Vendor Management, Project Management, Requirements Gathering, MS Project, Business Intelligence, Project Planning, Project Coordination, IT Strategy, Requirements Analysis, Software Development, Project Implementation, Programming
Education
Wilmington University 2011 — 2014
Bachelor of Science (BS), Information Systems Management
Gateway Community College 1986 — 1988
Associate's degree, Data Processing and Business Accounting
Highmark July 2012 - Present
Blue Cross Blue Shield of Delaware February 2012 - July 2012
Bank of America January 2007 - February 2012
Pep Boys January 2006 - October 2006
JP Morgan Chase August 2004 - July 2005
SPX Valley Forge April 2001 - May 2004
Skills
Adobe Acrobat, Adobe Creative Suite, Direct Mail, Creative Direction, Corporate Branding, Copywriting, Catalogs, Advertising, Dreamweaver, Flash, Graphic Design, Graphics, Illustrator, InDesign, Layout, Mac
Education
Bloomfield College 1996 — 2000
Bachelor of Arts, Computer Graphics
Blue Cross Blue Shield of Delaware April 2009 - Present
True Worship Church August 2007 - Present
VWR International January 2005 - February 2009
Independent November 2003 - September 2007
JPMorgan Chase October 2002 - October 2004
Household International June 1999 - May 2002
Education
Delaware State University 1995 — 1999
Elementary Education/Foreign Language
Lake Forest High School 1990 — 1994
Diploma, Foreign Language/Business Administration
Highmark, Inc. February 1999 - Present
Highmark Blue Cross Blue Shield July 1987 - February 1999
Blue Cross Blue Shield of Delaware 1986 - 1987
Skills
Health Insurance, Underwriting, Risk Management, Data Analysis, Leadership, Brokers, Disability Insurance, Employee Benefits, Insurance, Account Management, Health Savings Accounts, Actuarial Science, General Insurance, Claim, Life Insurance, Process Improvement
Education
Penn State University 1980 — 1984
BS, Mathematics
AstraZeneca July 2014 - Present
AstraZeneca November 2011 - June 2014
AstraZeneca February 2011 - November 2011
AstraZeneca Pharmaceuticals 2007 - February 2011
Blue Cross Blue Shield of Delaware November 1987 - May 1997
Skills
Pricing Strategy, Pricing, Strategy Development, Contract Negotiation, Managed Care, Market Access, Strategy, Healthcare, Negotiation, Product Launch, Cross-functional Team..., Pharmaceutical Industry, Oncology
Education
St. Francis University 1984 — 1985
BS, Accounting
University of Delaware 1980 — 1983
AA, History
University of Pennsylvania May 2015 - Present
Comcast Cable September 2011 - May 2015
JPMorgan Chase 2011 - 2011
Blue Cross Blue Shield of Delaware 2010 - 2011
Lockheed Martin 1999 - 2010
Lockheed Martin 1994 - 1999
Skills
Business Intelligence, Information Security, IT Audit, Systems Engineering, Enterprise Software, Change Management, Requirements Gathering, Data Migration, ITIL, Disaster Recovery, SDLC, Business Process, Testing, Cross-functional Team..., ERP, Oracle, SharePoint, Project Management, Project Planning, Six Sigma, Quality Assurance, Management, Integration, Vendor Management, Visio, Requirements Analysis, Software Project..., Systems Analysis
Education
Villanova University 2013 — 2014
Masters Certificate
The George Washington University
MSE
University of Pennsylvania
Master in Law
Vassar College
AB
Sidney Kimmel Cancer Center at Thomas Jefferson University January 2011 - Present
Anesthesia Services, P.A. June 2010 - January 2011
Anesthesia Services, P.A. June 2009 - June 2010
Blue Cross Blue Shield of Delaware January 2008 - June 2009
Skills
Clinical Research, Microsoft Excel, Research, Microsoft Word, Public Speaking, Customer Service, Nonprofits, Clinical Trials
Education
Temple University - Fox School of Business and Management 2012 — 2015
Master of Business Administration (MBA), Health Sector Management
Temple University - Fox School of Business and Management 2006 — 2010
BBA, Business Management/Healthcare Management
St. Joseph's Preparatory School 2002 — 2006
High School Diploma
Culinary Arts Institute of Montgomery County Community College April 2014 - Present
Blue Cross Blue Shield of Delaware October 2010 - May 2013
Lutron Electronics September 2010 - September 2010
Blue Cross Blue Shield of Delaware June 2009 - December 2009
Nutrisystem July 2008 - May 2009
Variety - the Children's Charity March 2008 - July 2008
Blue Cross Blue Shield of DE January 2005 - February 2008
Elemica February 2001 - February 2002
4Anything.com December 1999 - January 2001
Skills
Call Center, Business Analysis, Process Analysis, Project Management, Leadership, Vendor Management, Visio, User Acceptance Testing, Process Improvement, Business Process..., Software Documentation, SDLC, Testing, Analysis, Access, Call Centers, Software Development, Business Intelligence, Microsoft SQL Server, SharePoint, Quality Assurance, Requirements Gathering, Integration, Databases, Requirements Analysis, Crystal Reports, Agile Methodologies, MS Project, Troubleshooting, PMP, Training, IT Strategy, SQL, Software Project..., Oracle, Disaster Recovery
Education
Culinary Arts Institute of MCCC 2013 — 2015
Culinary and Baking & Pastry Certificates, Culinary Arts/Chef Training
Thomas Jefferson University 1980 — 1982
BS, Medical Technology
Hahnemann University 1978 — 1980
AS, Medical Technology
Expeditors International December 2010 - Present
Starbucks Coffee Company July 2007 - December 2010
University of Delaware June 2000 - July 2007
Blue Cross Blue Shield of Delaware June 1999 - August 1999
Skills
SQL, CSS, PHP
Education
University of Delaware - Lerner College of Business and Economics 2005 — 2007
MS in ISTM, Information Systems & Technology Management
University of Delaware 1996 — 2000
BS in CISC, Computer Science
Blue Cross Blue Shield of Delaware October 2001 - Present
Horty December 2000 - June 2001
Olsten Staffing April 1998 - December 2000
Corporate Trust Company April 1997 - March 1998
Advanced GeoServices Corp May 1995 - February 1997
Skills
Website Development, Web Design, Web, Access, Administrative..., Spreadsheets, Invoicing, Typing, Administration, Telephone Skills, Microsoft Excel, Microsoft Word, Fax
Education
Kaplan University 2006 — 2011
Bachelor’s Degree, Information Systems & Technology - Website Development/Design
American InterContinental University 2004 — 2006
Associate’s Degree, Information Systems & Technology
Goldey Beacom College - Business Training Center 1984 — 1984
Full Charge Bookkeeping Certification
Computer Communications Institute 1980 — 1981
Certificates, Data Entry and Word Processing
Highmark Blue Cross Blue Shield Delaware June 2003 - Present
Blue Cross Blue Shield of Delaware 2000 - Present
AmeriHealth Ins 1990 - 2002
Skills
Health Insurance, Underwriting, Insurance, Claim
Education
Temple University - Fox School of Business and Management 1971 — 1974
Accounting and Finance
Travalliance April 2012 - Present
Celerity, LLC July 2011 - April 2012
Digital Bridgeway, Inc. January 2008 - December 2011
Performance Media Group, LLC November 2009 - June 2011
Blue Cross Blue Shield of Delaware April 2008 - November 2009
Brownstein Group February 2007 - June 2007
E-Brilliance 2006 - January 2007
Worlco Computer Resources 2007 - 2007
Gigamoto Technology Parnters February 2005 - July 2006
lucidCircus 2006 - 2006
Skills
Web Services, Visual Studio, SSRS, Crystal Reports, C#, LINQ, Dreamweaver
Education
University of Cincinnati 1986 — 1991
AmeriHealth Caritas February 2013 - Present
De Lage Landen 2005 - September 2012
De Lage Landen 2000 - 2005
De Lage Landen 1999 - 2000
De Lage Landen 1998 - 1999
Blue Cross Blue Shield of Delaware 1992 - 1997
Blue Cross Blue Shield of Delaware 1988 - 1992
CSC Comtec, Inc 1986 - 1987
CSC Comtec, Inc. 1985 - 1986
Core Laboratories 1980 - 1985
Skills
Team..., Global Leadership, Project Management, Resource Management, Service Management, Customer/Vendor..., Business Intelligence..., Data Warehousing (ETL), Data Warehousing..., Data Warehousing (Data..., Adaptable/Flexible, Decision Maker, Strategic Planning, Accomplished Presenter, Coaching and Mentoring, Business Intelligence, Data Warehousing, Data Warehouse..., ETL, SDLC, Integration, Data Modeling, Business Analysis, SharePoint, Business Objects, Business Process, Requirements Analysis, ITIL, Dashboard, CRM, Analytics, Analysis, Cross-functional Team..., Crystal Reports, Datastage, Requirements Gathering, Data Integration, Performance Tuning, Data Analysis, Management, SSIS, Master Data Management, Relational Databases, SSRS, Outsourcing, Enterprise Architecture, IT Strategy, Informatica, Data Architecture, Data Quality
Education
Central Michigan University
Bachelor of Science (B.S.)
Schoolcraft College
Associate of Science (A.S.)
Michigan State University College of Engineering June 2010 - Present
Michigan State University College of Agriculture and Natural Resources 1999 - June 2010
Blue Cross Blue Shield of Michigan July 1997 - August 1999
Blue Care Network October 1986 - July 1997
Blue Cross Blue Shield of Delaware July 1985 - October 1986
Capital Advertising, Inc. September 1979 - May 1985
Skills
Creative Strategy, Creative Direction, Copywriting, Public Relations, Social Media, Event Planning, Media Relations, Advertising, Marketing Communications, Copy Editing, Press Releases, Publications, Marketing, Content Development, Facebook, Newsletters, Strategic Communications, Social Networking, Social Media Marketing
Education
Michigan State University 1975 — 1980
B.A., Advertising
Seabreeze Sr. High School 1972 — 1975
N/A, College/University Preparatory and Advanced High School/Secondary Diploma Program
Daytona Beach Community College 1974 — 1974
NA
Harmoney Wellness Center - Legal Consultant on Oral Facial Problems, Pain, Trauma January 2012 - Present
Harmony Wellness Center and Dental Spa January 2012 - Present
Blue Cross Blue Shield of Delaware January 1995 - Present
Oral Diagnosis Oral Medicine Seminars January 1980 - Present
Christiana Care Health System December 1979 - June 2011
Private Practice, Oral Medicine December 1979 - June 2011
University of Louisville July 1976 - January 1980
Skills
oral medicine, Access to care, facial pain, Access to Care, Dentistry, Oral Medicine, International Health, Healthcare, Pain Management, TMJ dysfunction, Medicine, Hospitals, Wellness, Alternative Medicine, Clinical Research, Healthcare Management, Aesthetics, Board Certified, Cosmetic Dentistry, Hardware Diagnostics, Health Education, Health Policy, Healthcare Information..., Medical Education, Patient Education, Pediatrics, Practice Management, Prevention, Preventive Medicine, Program Management, Public Health, Public Speaking, Restorative Dentistry, Surgery, TMJ Dysfunction, Therapists, Treatment
Education
University of Pennsylvania 1968 — 1972
Doctor of Dental Medicine, Speciality degrees, Dentistry, Oral Medicine, Oral Pathology, Hospital Dentistry
City University of New York-Queens College 1964 — 1968
BA, Chemistry
Queens College 1964 — 1968
BA, chemistry, biology
Martin Van Buren high school 1961 — 1964
Blue Cross Blue Shield of DE December 2008 - Present
Blue Cross Blue Shield of Delaware 2008 - Present
MBNA America October 1985 - June 2007
Bank of America 2006 - 2007
MBNA 1985 - 2007
MBNA America 1985 - 2007
MBNA America Bank, N.A. 1985 - 2007
Education
Stanford University
Executive HR Program
Wilmington University
Villanova University
Professional Certificate Program
Blue Cross Blue Shield of Delaware December 2000 - June 2011
Seton Company 1992 - 1998
Skills
Accounts Payable, Accounting, Access, Financial Reporting, Sarbanes-Oxley Act, PeopleSoft, Accounts Receivable, Consolidation, General Ledger
Education
Temple University - Fox School of Business and Management 1986 — 1991
Blue Cross Blue Shield of Delaware 2012 - Present
Blue Cross January 2009 - December 2011
Blue Cross Blue Shield of Delaware January 1998 - December 2009
Skills
Vendor Management, Integration, Management, Outsourcing, Project Planning, Coaching Staff, Business Intelligence, Employee Benefits, Leadership, SDLC, Enterprise Software, Strategy, HIPAA, IT Strategy, Team Management, Customer Service
Education
Pennsylvania State University-Great Valley Graduate Center 2005 — 2009
MBA
WellCare Health Plans April 2014 - Present
WellCare May 2007 - April 2014
United Healthcare January 2003 - May 2007
CIGNA November 2001 - December 2002
Aetna June 1994 - November 2001
Blue Cross Blue Shield of Delaware 1985 - 1994
Skills
Provider Contracting, Financial Modeling, Actuarial Consulting, Provider Relations, Managed Care, HMO, Network Development, PPO, Medicare
Education
University of Delaware 1981 — 1985
1985, Bachelor of Science, Mathematics
Highmark Blue Cross Blue Shield Delaware January 2012 - Present
Blue Cross Blue Shield of Delaware November 2006 - December 2011
Blue Cross Blue Shield of Delaware October 2001 - November 2006
Blue Cross Blue Shield of Delaware August 1998 - October 2001
Union Hospital of Cecil County Health System June 1995 - August 1998
St. Francis Hospital January 1993 - June 1995
Arthur Andersen & Company June 1986 - December 1992
Skills
Healthcare, Strategic Planning, Insurance, Accounting, Financial Analysis
Education
Loyola College in Maryland 1982 — 1986
B.B.A., Accounting
Merck (The Judge Agency) May 2009 - December 2009
Judge May 2009 - December 2009
AstraZeneca August 2008 - February 2009
Yoh August 2008 - February 2009
Blue Cross Blue Shield of Delaware August 2006 - June 2008
Diamond State Federal Credit Union April 2005 - July 2006
MBNA America Bank January 1995 - April 2005
Education
Dowling College
BA, Economics/Finance/Accounting
Dowling College
Bachelor of Arts Degree, Economics; Finance
Net Gain Marketing May 2013 - Present
Blue Cross Blue Shield of Delaware October 2006 - April 2013
Boundless Brain Solutions, LLC December 1999 - April 2013
Earthtec Solutions, LLC 2008 - 2011
TEKsystems 2001 - 2009
Wyeth Pharmaceuticals July 2002 - September 2006
Wyeth 2002 - 2004
Sunoco November 1995 - March 2000
CIGNA Group Insurance November 1997 - February 1999
National Liberty 1986 - 1988
Skills
SharePoint, Microsoft SQL Server, .NET, ASP.NET, SQL, Software Development, Business Analysis, Databases, WCF, Oracle, SDLC, Visio, jQuery, Microsoft Office..., Software Project..., Database Design, Business Intelligence, Web Development, JavaScript, Crystal Reports, Healthcare Information..., Enterprise Architecture, System Architecture, Small Business, Team Leadership, Requirements Gathering, Professional Mentoring, Requirements Analysis, Website Development, Web Design, Functional Design, Database Modeling, Systems Modeling, Third Party Applications, Access, T-SQL, Web Services, Integration
Education
Drexel University 1984 — 1990
BS, Computer Science
Xavier, HS 1980 — 1984
Queen of All Saints / Ft. Greene Catholic School
State of Vermont September 2014 - Present
UnitedHealthcare 2011 - 2014
UnitedHealthcare 2005 - 2011
UnitedHealth Group 2004 - 2005
Satyam Computer Services Ltd. 2001 - 2003
iSalvex.com 2000 - 2001
Blue Cross and Blue Shield of Vermont 1994 - 2000
Blue Cross Blue Shield of Delaware 1982 - 1994
Skills
Health Insurance, Health Insurance..., Six Sigma, Process Improvement, Team Leadership, Management, Analysis, Project Management, Project Planning, Healthcare, Analytics, Start-ups, Data Analysis
Education
City University of New York-Brooklyn College
BA, Sociology, Mathematics
University of Georgia
Sociology
University of Massachusetts, Amherst
Sociology
CIGNA Healthcare 1996 - Present
CIGNA Healthcare 1988 - 1996
Blue Cross Blue Shield of Delaware 1980 - 1988
Skills
Cash Management, Capital Markets, Financial Analysis, Executive Management, Credit, Insurance, Accounting, Treasury, Process Improvement, Treasury Management, Financial Risk, Risk Management, Financial Services, Enterprise Risk..., Banking, Payments, Corporate Finance, Finance, Mergers & Acquisitions, Financial Modeling, Strategic Financial..., Sarbanes-Oxley Act, Portfolio Management, Relationship Management
Education
University of Delaware
BA
University of Oregon
MBA, Market Research, Statistics, Finance
Blue Cross Blue Shield of Delaware January 2009 - Present
Skills
Insurance, Team Building, Process Improvement, Health Insurance, Vendor Management, Employee Benefits, Strategic Planning, SDLC, Business Analysis, Access, Visio, Leadership, Managed Care, Microsoft Office
Education
University of Delaware
Bachelors of Science, Accounting
Widener University
Masters of Business Administration
Boot Barn July 2015 - Present
Sheplers Inc. August 2014 - Present
Sheplers Inc. February 2011 - July 2015
Sheplers, Inc. April 2007 - July 2015
Tozer Tutoring July 2008 - December 2013
Preferred Health Systems October 2004 - March 2006
Blue Cross Blue Shield of Delaware February 1999 - August 2004
Cecil College September 1996 - July 2004
Cecil College September 1988 - February 1999
Peebles Department Stores 1987 - 1991
Skills
CRM, Segmentation, Multi-channel Marketing, Direct Mail, Database Marketing, E-commerce, Customer Analysis, Data Analysis, Email Marketing, Customer Acquisition, Personalization, Tutoring, Databases, Management, Direct Mail Campaigns, Microsoft SQL Server, Microsoft Excel, SEO, Analytics, Retail, Data Mining, Catalog Circulation, Direct Marketing, Mailing List Management, Package Inserts, R, Circulation, Customer Retention, Customer Segmentation..., Database Design, Match Logic, SAS programming, product recommendations, Market Basket Analysis, Data Modeling, Database Modeling, Strategic Planning, SQL, Forecasting, Predictive Analytics, PostgreSQL, List Rental, Microstrategy, Regression Analysis, CHAID, Predictive Modeling, Trend Forecasting, Statistical Modeling, Google Analytics, Google Webmaster Tools
Education
University of Maryland Baltimore County 1992 — 1995
BS, Mathematics, Actuarial Sciences
Cecil College 1988 — 1990
Associate of Arts (A.A.), Business Administration and Management, General
Elkton High School 1984 — 1988
High School Diploma, Honor's Diploma Plus Program
Independence Blue Cross August 2012 - Present
Independent Healthcare Consultant 2011 - November 2012
Corporate Call Center, Inc. 2009 - 2010
Independence Blue Cross - Veridign Health 2005 - 2009
Independence Blue Cross - Health Services 1997 - 2005
Blue Cross Blue Shield of Delaware 1988 - 1997
Skills
Project Management..., Fellow, Academy for..., Pennsylvania Health..., Insurance, Medicare, Vendor Management, PMO, Business Requirements, Requirements Gathering, Project Management, Business Analysis, Process Improvement, Project Portfolio..., Project Plans, Requirements Analysis
Education
West Chester University
Bachelor of Arts (BA), Accounting and Business/Management
University of Delaware 1984 — 1986
Certtificate, Computer Technology
Humana June 2014 - Present
Humana November 2013 - June 2014
Humana January 2010 - November 2013
Humana March 2008 - January 2010
Blue Cross Blue Shield of Delaware January 2005 - March 2008
IBM January 2000 - January 2005
CIGNA April 1981 - January 2000
Skills
Process Improvement, Visio, Business Intelligence, Business Requirements, SDLC, Requirements Gathering, SQL, Business Analysis, Insurance, IT Strategy, Data Warehousing, Business Process..., Enterprise Architecture, Health Insurance, Software Project..., SharePoint, Requirements Analysis, IT Management, User Acceptance Testing, Databases, Systems Analysis, PL/SQL, ITIL, Software Documentation, Business Process, Solution Architecture, Project Portfolio..., Data Modeling, Integration, Agile Methodologies, PMP, SOA, PMO, Vendor Management, Database Design, ETL, DB2, Microsoft SQL Server
Education
Rutgers, The State University of New Jersey-Camden 1982 — 1987
Bachelor of Applied Science (B.A.Sc.), Information Technology
LGFCU Local Government Federal Credit Union December 2014 - Present
LGFCU Local Government Federal Credit Union June 2014 - Present
LGFCU Local Government Federal Credit Union March 2013 - June 2014
The Cotton Exchange August 2010 - June 2012
Blue Cross Blue Shield of Delaware May 2009 - July 2010
Blue Cross Blue Shield of Delaware February 2006 - May 2009
JP Morgan Chase & Co, Investment Management October 2003 - January 2006
Wilmington Trust April 2001 - October 2002
IBM - NHD Division January 1999 - May 1999
Skills
Accounting, Access, General Ledger, Forecasting, Microsoft Excel, Variance Analysis, Financial Statements, Invoicing, SAP, Analysis, Microsoft Word, Journal Entries, PowerPoint, Customer Service, PeopleSoft, Management, Account Reconciliation, Corporate Finance, Process Improvement, Financial Reporting, GAAP, Auditing, Sarbanes-Oxley Act, Accounts Payable, Accounts Receivable, Sarbanes-Oxley, Financial Analysis
Education
Wilmington University 2008 — 2009
MBA, Management Information Systems
North Carolina State University 1994 — 2000
Bachelor's of Science, Science Business Management, finance
North Carolina State University - College of Management 1994 — 2000
Bachelor's of Science, Accounting
Wells Capital Management July 2009 - Present
Blue Cross Blue Shield of Delaware March 2009 - May 2009
Union Bank of Switzerland June 2008 - August 2008
Bristal Assisted Living June 2002 - June 2006
Education
University of Delaware - Lerner College of Business and Economics 2005 — 2009
BS, Finance
Highmark May 2013 - Present
FormScope, Ltd 2009 - Present
Software Professionals September 2001 - April 2008
Blue Cross Blue Shield of Delaware August 1996 - June 2001
Skills
Microsoft Excel, Microsoft Office, Project Management, Analysis, Visio, Healthcare, Health Insurance, Full SDLC, Business Analysis, HIPAA, Databases, Data Analysis, Testing, SharePoint, Requirements Analysis
Education
Indiana University of Pennsylvania 1978 — 1981
B.S., Computer Science
Mercy Fitzgerald Hospital January 2012 - Present
Blue Cross Blue Shield of Delaware June 2011 - January 2012
Independence Blue Cross September 1995 - March 2010
PNC Bank December 1992 - August 1995
Skills
HIPAA, Business Analysis, Requirements Gathering, Health Insurance, SDLC, Process Improvement, Requirements Analysis, Data Analysis, Healthcare Information..., Systems Analysis, ITIL, Insurance, Visio, Vendor Management, SQL, Business Process, COBOL, Integration, Healthcare, Business Requirements, Software Project..., Databases, SharePoint, IT Strategy, Business Intelligence, MS Project, Program Management, Software Documentation, Data Warehousing, Software Development, Data Modeling, Enterprise Architecture, Business Process..., User Acceptance Testing, Access, EHR, Meditech, Hospital Information..., HL7, PDOC, Hospital Pharmacy, Project Portfolio..., DB2, PMP, Disaster Recovery, JCL, Resource Management, Analysis
Education
Penn State University 1982 — 1985
Computer Science
Villanova University
Six Sigma Green Belt
Sigma Data Systems, Inc. January 2001 - Present
Blue Cross Blue Shield of Delaware September 1989 - January 2001
Skills
Leadership, Account Management, Project Management, Social Media, SaaS, SDLC, Management, Cloud Computing, Enterprise Software, Business Intelligence, Business Strategy, Business Analysis, Start-ups, IT Strategy, Team Leadership, Strategic Planning
Education
University of Delaware 1990 — 1994
Computer Science, International Business
U.S. Census Bureau April 2010 - August 2010
Blue Cross Blue Shield of Delaware October 2003 - January 2010
J P Morgan / Chase Bank March 2001 - August 2002
First USA Bank / Bank One September 1997 - March 2001
Discover Card Inc February 1996 - September 1997
Wilmington Trust Bank July 1993 - February 1996
Skills
Customer Service, Billing, Administration
Education
Delaware Technical & Community College 2003 — 2003
Certificate, Medical Coding & Billing
Art Institute of Philadelphia 1986 — 1988
associates degree, fashion merchandising & business communication
Harmonious Mind June 2012 - Present
allied behavioral health April 2008 - April 2010
Blue Cross Blue Shield of Delaware 2005 - 2007
Skills
Social Services, Case Managment, Clinical Research, Healthcare, Workshop Facilitation, Grant Writing, Mental Health, Psychotherapy, Family Therapy, Hospitals, Crisis Intervention, Fundraising, Group Therapy, Adolescents, Behavioral Health
Education
Bryn Mawr College 1990 — 1993
Masters in Clinical Social Work, Clinical Social Work
University of Delaware
Bachelor of Arts, Sociology
Hay Group July 2013 - Present
Blue Cross Blue Shield of Delaware March 2007 - June 2013
Vaptech Inc August 2006 - March 2007
Skills
Microsoft SQL Server, ASP.NET, ASP.NET AJAX, VB.NET, HTML, SSIS, SSRS, T-SQL, SQL, Team Leadership, AJAX, JavaScript, Oracle, SDLC, Databases, jQuery, .NET, Web Applications, C#, Web Development, Database Design, LINQ, Web Services, WCF, SharePoint, Visual Studio, Crystal Reports, Agile Methodologies, PL/SQL, XML, SOA, Scrum, ASP.NET MVC, HTML 5, CSS, Visio, Requirements Analysis, DB2, Software Development, Software Project..., IIS
Education
Fairleigh Dickinson University 2005 — 2006
Master of Science (M.S.), Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Information Technology
Blue Cross Blue Shield of Delaware March 2007 - Present
IBM Global Services/AstraZeneca June 2002 - March 2007
Education
Rochester Institute of Technology 1990 — 1994
Bachelors of Science, Computer Engineering Technology
Laguardia Community College 1988 — 1990
GE Capital September 2013 - Present
GE Capital July 2007 - September 2013
Citibank January 2004 - July 2007
Bank of New York(DE) June 2000 - December 2003
Blue Cross Blue Shield of Delaware October 1998 - May 2000
PNC April 1996 - September 1998
Skills
SAS, SQL, Cognos, TSO/ISPF(Mainframe), Credit, Data Analysis, Credit Cards, Credit Risk, Analysis, Segmentation, Analytics, Portfolio Management
Education
University of Delaware 2002 — 2003
Continuing Education, Data Management and Statistical Analysis Using SAS
Goldey Beacom College 1991 — 1995
Bachelor of Science, Computer Information Systems
Delaware Technical & Community College 1989 — 1991
Associate, Accounting
ModernThink April 2013 - Present
ModernThink October 2010 - Present
National Multiple Sclerosis Society 2007 - 2010
Palmetto GBA September 2006 - August 2007
Blue Cross Blue Shield of Delaware September 2005 - December 2005
Skills
Strategy, Strategic Planning, Coaching, Public Speaking, Training, Project Management, Leadership Development, Leadership, Marketing, Organizational..., Higher Education, Social Media, Fundraising, Research, Microsoft Office
Education
University of Delaware 2010 — 2013
Master of Business Administration (MBA), Organizational Effectiveness Development and Change
University of Delaware - Lerner College of Business and Economics 2010 — 2013
MBA, Business
University of Delaware
B.A., English, Religious Studies
Harmonious Mind Psychiatric and Counseling Services March 2012 - Present
Allied Behavioral Health March 2007 - March 2011
Blue Cross Blue Shield of Delaware January 2005 - April 2007
Smyrna High School/Christiana High School Wellness Centers August 1996 - December 2002
Skills
Healthcare, Behavioral Health, Mental Health, Case Management, Medical Social Work, Medical Case Management, Family Therapy, Psychotherapy, Social Services, Case Managment, Group Therapy, Therapists
Education
Bryn Mawr College 1990 — 1993
master social work, Clinical Social Work
University of Delaware 1976 — 1981
Bachelor of Arts, Sociology/Spanish
Padua Academy
Discover Card Financial January 2012 - Present
CareFirst BlueCross BlueShield October 2008 - April 2010
Blue Cross Blue Shield of Delaware January 2002 - October 2008
Skills
Computer Science, Team Leadership
Education
Delaware Technical and Community College-Stanton-Wilmington 2006 — 2007
Associate's degree, Industrial Engineering
University of Delaware 2002 — 2004
Associate's degree, Business Administration and Management, General
Cape Henlopen School District August 1998 - Present
Christiana Care Health System January 1994 - December 2006
Blue Cross Blue Shield of Delaware January 1984 - January 1994
Education
University of Delaware
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Widener University
Master of Science (M.S.), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Christiana Care Health System January 1997 - Present
Health Care Center Christiana 1996 - January 1997
Blue Cross Blue Shield of Delaware February 1988 - January 1996
Skills
Telephone triage..., Telephone Triage, Dermatology Nurse, Centricity, Cpr Certified, Team Leadership, Communication, Organization, Sterilizing and..., Healthcare, Medicine, Surgery, Nursing, Hospitals
Education
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1996
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Goldey Beacom College 1984 — 1986
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
Tome School
BCBSD January 2002 - Present
Blue Cross Blue Shield of Delaware January 1987 - December 2001
Skills
Accounting, Financial Reporting, Auditing, Income Tax, GAAP, Tax Preparation, Tax, General Ledger, Internal Controls, CPA, Tax Returns, Bookkeeping, Financial Accounting, Corporate Tax, Internal Audit, Managerial Finance, Sales Tax, Tax Research, Fixed Assets, Financial Statements, Sarbanes-Oxley Act, Journal Entries, Tax Accounting, Cost Accounting, Payroll Taxes, Finance, Accountants, Accruals, Assurance, US GAAP, External Audit, Bank Reconciliation, SEC filings, Balance, Consolidation, VAT, Account Reconciliation, Variance Analysis, Management Accounting, Sarbanes-Oxley, Preparation, Expenses, Cash Flow, Accounts Payable, Financial Audits, Accounts Receivable
Education
The University of Akron 1983 — 1985
Mount Saint Mary's College 1965 — 1969
Bachelor of Science (BS), Accounting
Blue Cross Blue Shield of Delaware 1977 - 1998
Skills
Secretarial Skills
Education
Piedmont Technical College 2007 — 2007
Medical Receptionist, Received Certificate
Westmoreland High School, Westmoreland, NY 1957 — 1958
Major: Secretarial
Rome Free Academy, Rome, NY 1955 — 1957
Highmark BCBS Delaware November 2009 - Present
Blue Cross Blue Shield of Delaware January 2000 - November 2009
Skills
Management, Project Management, Training, Health Insurance, HIPAA, Process Improvement, Visio, Managed Care, Insurance, Medicare, Healthcare, Data Analysis, Call Centers, Software Documentation, Access
Education
Fairleigh Dickinson University 1972 — 1977
Bachelor of Science (B.S.), Biology, General
Jewish Federation of Tulsa April 2011 - April 2013
Blue Cross Blue Shield of Delaware 1995 - 1997
Electronic Data Systems 1990 - 1995
Skills
Marketing Communications, Community Outreach, Strategic Partnerships, Leadership, Management, Leadership Development, Fundraising, Strategy, Nonprofits, Public Relations, Community Development, Volunteer Management, Event Planning
Education
Penn State University 1984 — 1988
Bachelor of Arts (B.A.), Communication, General
MVP Health Care March 2014 - May 2014
AmeriHealth Caritas April 2012 - March 2014
Blue Cross Blue Shield of Delaware March 2010 - April 2012
Blue Cross Blue Shield of Delaware March 2009 - March 2010
Coventry Health Care of Delaware March 2001 - March 2009
Skills
Managed Care, Health Care Reform, US GAAP reporting, Model Audit Rule, Internal Controls, Insurance product..., Health Insurance, Regulatory Compliance, Change Management, Build intellectual..., Strategy Alignment, Cross Functional Team..., Operational Efficiency, Statutory Accounting, Financial Planning, Cash Flow Forecasting, Medical Expense Analysis, Expense Management, Operating Expenses, Provider Reimbursement...
Education
Bradley University
Bachelor of Science (B.S.), Accounting