Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas Employees
Industry Consulting Group (ICG) July 2013 - Present
The Pampered Chef September 2010 - Present
Anthem Blue Cross Blue Shield December 2003 - October 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2001 - November 2002
U.S. Bank October 1998 - June 2001
Skills
Insurance, Claim, Claims Management, Claims Resolution, Call Center, 10 Key, PowerPoint, Microsoft Word, Microsoft Excel
Education
Westwood College
Bachelor of Science, Business Administration; Accounting
City University of Seattle
UnitedHealth Group October 2012 - November 2014
Humana August 2008 - October 2009
UnitedHealth Group May 2006 - July 2008
American Health Network May 2005 - February 2006
Anthem June 2003 - September 2004
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2001 - May 2002
Skills
Provider Relations, Medicare, Pricing Configuration, Project Management, Business Analysis, Business Requirements, Contract Configuration, Configurations, Analysis, Facets CSP, Medical Contract..., Medical Agreements, Business Process..., Team Track, Technical Documentation, Health Insurance, SQL, Fee Schedules, Technical Writing, Provider Networks, Home Health Contracting, Managed Care, Medicaid, Claims Handling, Claims Resolution, Customer Service, Insurance, CPT, ICD-9, ICD-10, ICD-9-CM, Commission, Claims Auditing, Six Sigma, Research, AWP, RBRVS, HIPAA, Process Improvement, Testing
Education
Colorado Technical University 2011 — 2013
Bachelor of Science (B.S.), Accounting
Colorado Technical University 2009 — 2011
Associate of Science (A.S.), Accounting
Metropolitan State University of Denver 2003 — 2007
Bachelor of Arts (B.A.), Journalism
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 1997 - Present
United States Air Force May 1992 - July 1996
US Air Force May 1992 - July 1996
Skills
Visio, Process Improvement, Business Analysis, Business Intelligence, Integration, Agile Methodologies, Organizational..., Team Building, Team Leadership, Cross-functional Team..., Leadership Development, Strategic Planning, Vision Development, Customer Service, Operations Management, Servant Leadership, Program Management, Change Management
Education
Abilene Christian University 1999 — 2001
Master of Arts (M.A.), Organizational Development
Abilene Christian University 1998 — 2001
Certificate in Conflict Mediation and Negotiations
Abilene Christian University 1997 — 1999
Bachelor of Arts (B.A.)
Midlands Technical College 1989 — 1991
Associate of Arts (AA), Psychology
Chapin High School 1986 — 1989
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 1998 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1996 - 1998
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1994 - 1996
Skills
Organizational..., Healthcare, Health Insurance, Employee Benefits, Managed Care, HMO, Team Building, Public Speaking, Insurance, Leadership, Process Improvement, Community Outreach, Policy, Management, Employee Relations, Healthcare Management, Microsoft Excel, Strategic Planning, Customer Service, Program Management, Social Media, Training
Education
Benedictine University 1990 — 1996
MPH, Health Care Administration
University of Illinois at Urbana-Champaign 1982 — 1986
B.S., Community Health Education
Stericycle March 2015 - Present
McKesson September 2013 - December 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2006 - January 2013
KTXS News August 2010 - January 2011
Crown Cork & Seal June 2005 - December 2005
Walmart June 2003 - December 2005
AAFES December 2001 - August 2003
United States Air Force September 1999 - November 2001
Skills
Customer Service, Software Documentation, Microsoft Excel, Microsoft Office, Process Improvement, Microsoft Word, Training, Management, Public Speaking, Leadership, Team Building, Editing, Sales, Social Networking, Strategic Planning, Video Editing
Education
KD College 2014 — 2015
Associate's degree, Motion Picture Production
Academy of Art University 2009 — 2014
Motion Pictures & Television
U.S.A.F Technical Training School 1999 — 2000
Aircraft Armament Systems Technology
Mount Pleasant High School 1996 — 1999
General Studies, General Studies
Nancy Chartier
Acting
Grace Creek Church August 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2000 - August 2011
Skills
Strategic Planning, Public Speaking, Team Building, Leadership Development, Process Improvement
Education
Community College of the Air Force
AAS, Airport Management
Mid-America Christian University
BS, Management & Ethics
Victory Leadership Institute
Certificate, Christian Ministry
Hastings Public Schools June 2014 - Present
Self-employed private tutor October 2012 - Present
Lincoln Public Schools February 2013 - August 2013
Lincoln Parks and Recreation January 2013 - August 2013
Lincoln Financial Group June 2012 - December 2012
University Health Center March 2010 - May 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - August 2011
First United Methodist Church June 2010 - August 2010
Skills
SQL, Teradata, Microsoft Applications, Access, Actuarial, SAS, Statistics, Mathematics, Data Analysis, Word, PowerPoint, Economics, Insurance, Actuarial Science, Teamwork, Microsoft Word, Teaching
Education
University of Nebraska-Lincoln 2013 — 2014
Masters of Arts with Emphasis in Mathematics Teaching, Secondary Education and Teaching
University of Nebraska-Lincoln 2009 — 2012
Bachelors of Science, Actuarial Science, Mathematics
Colorado State University 2008 — 2009
Bachelors of Science, Mathematics
Douglas County High School 2005 — 2008
Big Lift, LLC - Big Joe Forklifts June 2015 - Present
Looking for a new career challenge April 2015 - May 2015
Kellogg Company November 2013 - April 2015
Big Lift, LLC - Big Joe Forklifts 2015 - 2015
Big Lift, LLC - Big Joe Forklifts 2015 - 2015
ExteNet Systems July 2013 - September 2013
Tellabs May 2012 - May 2013
BMO Harris Private Banking April 2012 - May 2012
Northern Trust Company December 2010 - March 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2011 - December 2011
Skills
Project Management, SDLC, PMO, Program Management, Vendor Management, SharePoint, Software Documentation, Visio, Analysis, IT Management, Management, Project Portfolio..., Testing, Strategy, Training, Business Analysis
Education
DePaul University 1991 — 1995
Bachelor of Science, Major: Finance Minor: Psychology
Fox College of Executive & Legal Assistants 1984 — 1985
Certificate, Administrative Assistant Training
Amos Alonzo Stagg High School
CertificationCoachingOrg October 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2000 - September 2002
Bethphage July 1996 - May 2000
Skills
Microsoft Word, Microsoft Excel, Medisoft, CMOP software, Keyboarding, Access, Internet, Medical Coding, Medicaid, CPT, Medical Records, Payroll, Office Management, Human Resources, Data Entry, Healthcare, Typing
Education
American Commercial College-San Angelo 2011 — 2012
Medical Coding/Billing Technician, 4.0
Accretive Health August 2015 - Present
C&P IT Solutions December 2013 - Present
Accretive Health February 2014 - August 2015
Accretive Health April 2013 - March 2014
Accretive Health November 2011 - April 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2007 - August 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2002 - December 2007
Skills
Training, SharePoint, Management, Program Management, Event Planning, Customer Service, Data Entry, Microsoft Excel, Healthcare, Outlook, Policy, Process Scheduler, Access, Accounts Receivable, Software Documentation, Microsoft Office, Lotus Notes, PowerPoint, Spreadsheets, PeopleSoft, Insurance, Problem Solving, HIPAA, Excel, Word, Administrative Support, Office Management, Social Media, Budgets, Health Insurance, Community Outreach, Microsoft Word, Radio Programming, Radio Broadcasting, Team Leadership, Leadership, Process Improvement, Microsoft Expression Web, Concur, General Administration, Software Installation, Visio, Coordination, Microsoft Office 2007, Adobe Acrobat, Public Relations, Voice Over, Analysis, Team Building, Computer Repair
Education
Computer Systems Institute 2014 — 2015
Computer Networking
Chicago Career Tech 2010 — 2011
Medical Reimbursement
Winston-Salem State University 1994 — 1996
Mass Communications, Radio and Television
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - Present
Self-employed November 2010 - Present
Simply Intelligent Data December 2011 - May 2012
PepsiCo 2011 - September 2011
Availity June 2010 - February 2011
American Physician Housecalls September 2009 - May 2010
MarketSphere Consulting January 2006 - May 2009
Mary Kay, Inc. June 2008 - October 2008
The Dallas Opera August 2003 - May 2005
Skills
Brand Management, Blogging, Marketing Strategy, Marketing Communications, Marketing, Strategic Planning, Product Marketing, Business Development, Market Research, Social Media Marketing, Market Analysis, Project Management, Vendor Management, Cross-functional Team..., Social Media, Business Strategy, Product Management, Online Advertising, Team Building, Analytics, Integrated Marketing, Direct Marketing, Strategy, Market Planning, Press Releases, Process Improvement, Facebook, Online Marketing, Marketing Management, Advertising, Leadership, Digital Marketing, SharePoint
Education
University of Texas at Dallas - Naveen Jindal School of Management 2005 — 2007
MBA, Marketing
Carnegie Mellon University 2000 — 2003
BHA, Modern Languages and Music
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - March 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - June 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - October 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2007 - September 2011
Butler University August 2003 - June 2011
Hooverwood Jewish Home August 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Non-profits, Fundraising, Spanish, Research, Data Analysis, Healthcare
Education
Butler University 2007 — 2011
Bachelor of Science, Biological Sciences
Downers Grove South High School 2003 — 2007
High School Diploma
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & November 2013 - October 2014
Chicago Canine Rescue Foundation 2004 - 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - November 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2009 - September 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2008 - August 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2006 - August 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2005 - December 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2004 - November 2005
ComPsych July 2003 - November 2004
Skills
Internal Communications, Team Management, Employee Engagement, Employee Relations, Vendor Management, Performance Management, Strategic Planning, Talent Management, Leadership Development, Change Management, Recruiting, Organizational Design, Onboarding, Project Management, Succession Planning, Team Building, Program Management, Workforce Planning, Leadership, Management, Organizational..., Strategic Communications, Human Resources
Education
Bradley University 1993 — 1997
BS, Criminal Justice and Sociology
Elmhurst Memorial Healthcare March 2013 - August 2014
Laurette Solak Consulting January 2012 - February 2013
Gauthier Health Center PC August 2004 - December 2011
Faith Lutheran Church May 2004 - September 2007
H&R Block December 2003 - April 2004
Spiegel 1987 - 2002
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 1983 - July 1988
Skills
Quikbooks, Microsoft Word, Microsoft Office, Micro Focus COBOL, CICS, Accounting, Financial Analysis, Analysis, Payroll, QuickBooks, Financial Accounting, Business Analysis, Business, Data Analysis, Office Management, insurance verification, Insurance Collections, ADP Payroll, Tax Preparation, Tax Returns, Payroll Taxes, Accounts Payable, Troubleshooting, Microsoft Excel, Accounts Receivable, Fixed Assets, Prepaid Assets, COBOL, Monthly Closing, Meditech, Auditing, Account Reconciliation, Process Improvement, Budgets, Leadership, Journal Entries, Training, Invoicing, General Ledger, Financial Statements, Accruals, Cash Flow, Time Management, Finance, Insurance
Education
Northern Illinois University - College of Business 2004 — 2004
Accounting Preparation for the CPA exam
College of DuPage 2002 — 2004
Certificate leading to CPA, Accounting
Lewis University 1989 — 1992
MBA, Accounting
Bradley University
Bachelor of Science (BS), Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas
Skills
Healthcare, Disease Management, Utilization Management, Healthcare Management, Nursing, Certified Case Manager, Insurance, Medicare, Claim, Managed Care, Customer Service, Health Insurance, Long-term Care, Health Policy, HIPAA, HMO, Team Building
Education
Covenant College
BS
Meridia Huron School of Nursing
Nursing
Grunt, Ink 2014 - Present
Field Telecomms September 2009 - September 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2005 - April 2009
Skills
Outlook, Customer Service, Photoshop, Dashboard, QuickBooks, Shipping, Claims Resolution, Health Insurance, Telephone Skills, Invoicing, Time Management, Ebay Sales, Data Entry, Spreadsheets, Telecommunications, Call Centers, Online Travel, Appeals, Digital Illustration, Emulator, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Project, Mircosoft Power Point
Education
University of North Texas
Bachelor of Applied Arts & Science, Advanced Performance and Technology Improvement
Collin County Community College 2009 — 2011
Associate of Arts (AA), Liberal Arts and General Studies
UnitedHealth Group November 2014 - Present
Molina Healthcare September 2014 - November 2014
Molina Healthcare November 2013 - September 2014
Molina Healthcare April 2012 - November 2013
Molina Healthcare November 2011 - March 2012
United Health Group May 2010 - December 2011
United Healthcare Student Resources May 2010 - August 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2008 - May 2010
Priority Health February 2005 - June 2008
Ford Motor Company May 2000 - March 2004
Skills
Medicare, Medicaid, Account Management, Healthcare Management, Provider Relations, Service Provider..., NCQA, Claims Management, Claim Investigation, Analytics, Problem Management, Delegate Management, Healthcare Industry, Claim, Health Insurance, HIPAA, Healthcare, Process Improvement, Management, Team Building, Managed Care, EMR, Leadership
Education
Central Michigan University
The University of Texas at Arlington
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
Levy Restaurants January 2009 - October 2012
Sargent & Lundy November 2008 - January 2009
2008 American InterContinental University November 2004 - October 2008
YMCA of McDonough County August 2003 - August 2004
Skills
Staff Development, Public Speaking, Customer Service, Team Building, Social Media, Teaching, Team Leadership, PowerPoint, Outlook, Microsoft Excel, Training, Coaching, Strategic Planning, Public Relations, Instructional Design, Leadership, Workshop Facilitation, E-Learning, Microsoft Office, Event Planning, ADDIE, Social Networking, Training Delivery, Higher Education, Employee Relations, Instructor-led Training, Needs Analysis, Blended Learning, Adult Education, Employee Training, Time Management, Learning Management, Recruiting, Technical Writing, Captivate, Performance Management, Human Resources, Organizational..., Management, Photoshop, Nonprofits, Organizational..., Change Management, Camtasia, Lectora, Data Analysis, Program Management, Leadership Development, Curriculum Design, Learning Management...
Education
American InterContinental University 2007 — 2008
M.Ed, Instructional Technology
Western Illinois University 1999 — 2004
Bachelors of Science, Exercise Science 2004
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
Alegria Habilitation December 2010 - July 2011
Exelon February 2008 - July 2009
Alcatel-Lucent March 2000 - December 2006
Alcatel-Lucent January 1998 - March 2000
Harris Trust and Savings Bank March 1996 - November 1997
Education
College of DuPage 2010 — 2010
Certificate, Java, Enterprise Database, Linux
Northeastern Illinois University 1987 — 1992
BS, Computer Science/Systems Programming, Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2007 - September 2013
Richardson Independent School District August 2003 - June 2006
Skills
Health Insurance, Leadership, Medicare, Utilization Management, Training, Team Building, Microsoft Office, Team Leadership, Customer Service, Public Speaking, Project Management, Leadership Development, Management, Healthcare, Microsoft Excel
Education
University of Mary Hardin Baylor 1995 — 1998
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Dallas Baptist University 1993 — 1995
SC Johnson May 2014 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - June 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2010 - August 2012
Elmec Romania 2006 - 2006
Department of External Policy, Ministry of Public Finance 2005 - 2006
Skills
Financial Analysis, Analysis, Business Analysis, Management Consulting, Project Management, Business Strategy, Project Planning, Budgets, Strategy, Process Improvement, Management, Business Planning, Business Intelligence, Start-ups, Business Process..., Finance, Forecasting, Mergers & Acquisitions, Team Leadership, Financial Modeling, Analytics, Leadership, Banking, Competitive Analysis, Cross-functional Team..., Data Analysis, Strategic Planning, Change Management, Product Management, Account Management, Marketing Strategy, Contract Negotiation, Team Building, Business Development, Negotiation, Financial Reporting, Strategic Financial..., Managerial Finance, Corporate Finance, Business Process, Market Research, Marketing, Team Management
Education
Cornell University - S.C. Johnson Graduate School of Management 2013 — 2015
Master of Business Administration (MBA)
The University of Chicago 2009 — 2010
Certificate, Financial Decision Making
2000 — 2005
Bachelor's Degree, Statistics, Mathematics, Computer Science, and Operational Research
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - November 2013
Health Care Service Corporation June 2008 - January 2012
Skills
Internal Audit, Internal Controls, Auditing, Insurance, IT Audit, Accounting, Model Audit Rule, TeamMate, Supplier Risk Management, Vendor Audit, Information Technology, Tax, Risk Management, Process Improvement, Governance, Business Process, Analysis
Education
Boston College 2004 — 2008
Bach, Accounting and Finance
ARAG North America March 2012 - Present
UPS Freight June 2009 - March 2012
YRC Worldwide, Inc. October 2002 - June 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2001 - October 2002
FedEx Ground December 2000 - November 2001
AAON August 1995 - December 2000
Arrow Transportation System April 1994 - May 1995
United States Air Force April 1986 - March 1994
Skills
Customer Service, Customer Relations, Account Management, Distribution, Warehouse Management, Logistics Management, Word, Windows, Accounts Receivable, Collections, Billing, Microsoft Office, Lotus Notes, Oracle, Public Relations, Invoicing, Analysis
Education
San Bernardino Valley College 1990 — 1993
Associate of Science (A.S.), Logstics Management
Community College of the Air Force
Scripps Health October 2014 - Present
Scripps Health March 2012 - Present
Smart-ER LLC February 2012 - Present
California ICD-10 Collaborative January 2013 - April 2015
California ICD-10 Collaborative January 2013 - June 2013
Northwestern Memorial Hospital August 2011 - March 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - August 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2009 - January 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2009 - October 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - December 2008
Skills
Strategy, Leadership, Program Management, Process Improvement, Healthcare, Start-ups, Consulting, Entrepreneurship, Awesomeness, Management Consulting, Healthcare Information..., IT Governance and..., Business Process..., Project Portfolio..., Operations Management, SDLC, PMP, MS Project, Vendor Management, Project Planning, PMO, Six Sigma, Contract Negotiation, ICD-10, Business Analysis, Budgets, Risk Management, Integration
Education
Northwestern University 1999 — 1999
Continuing Education, Information Technology
Växjö universitet 1994 — 1995
Master's degree, Total Quality Management
Institute of Technology, Tralee 1990 — 1994
Bachelors Of Business, Accounting, Business
The University of Texas Health Science Center at Tyler September 2012 - Present
Priority 1 Credit Solutions September 2010 - August 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2003 - May 2007
Walker, Texas Ranger (CBS TV Network) September 1999 - April 2001
Skills
Proposal Writing, Proposal Support, Public Relations, RFP, Presentation Development, Health Insurance, Internal Communications, Insurance, Corporate Communications, Technical Writing, Strategic Communications, Pharmacy Benefit..., Marketing Communications, Account Management, Management, Marketing
Education
Bryn Mawr College
BA, History, Cum Laude, Departmental Honors
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - July 2014
Fidelity National Information Services November 2010 - August 2012
DRAW Enterprises III August 2008 - November 2010
West Bend Mutual Insurance May 2008 - April 2009
Skills
SQL, Business Analysis, Software Project..., Pervasive, CISA, IT Audit, IT Compliance
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2010 — 2011
MBA, MIS/Strategy, Execution, Valuation
Carroll University 2006 — 2009
B.S., Business Management and Information Systems
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - Present
US Navy Reserve September 2012 - Present
Career Education Corporation January 2009 - October 2012
Career Education Corporation 2009 - 2009
United Airlines 2007 - 2009
Careerbuilder.com : Rightfish 2004 - 2006
US Navy 1996 - 2004
Skills
Talent Acquisition, Recruiting, Six Sigma, HRIS, Process Improvement, Department Budgeting, Benefits Administration, HR Transformation, Service Delivery, SPHR
Education
Cornell University 2012 — 2012
Masters Certificate, Human Resources/Employee Relations
University of Michigan - Stephen M. Ross School of Business 2011 — 2011
Strategic Human Resource Planning course
Keller Graduate School
Masters, Business Administration
Thomas Edison State College
BS, Nuclear Engineering Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - June 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - July 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - January 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2010 - March 2011
Health Care Service Corporation 2007 - 2008
i.c.stars 2006 - 2007
Skills
Access, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Training, Outlook, Process Improvement, Team Building, Analysis, Troubleshooting, Inventory Management, System Administration, Team Leadership, Program Management, Strategic Planning, Supervisory Skills, Change Management, Management, Leadership, Lotus Notes, Software Documentation, Visio
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Public Administration (M.P.A.)
DeVry University 2007 — 2012
Bachelors
DeVry University 2007 — 2011
Associates
Chamberlain College of Nursing
Bachelor of Science (B.S.)
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - Present
St. Charles Country Club August 2005 - May 2012
Skills
Java, HTML, JSP, MySQL, Eclipse, basic CSS, JDBC, OOP, UML, Subversion, CSS, Spring, JavaScript
Education
Aurora University 2008 — 2012
BS, Computer Science
Trustmark Companies April 2010 - Present
Trustmark Companies June 2008 - March 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1999 - 2008
Skills
Mergers, Financial Reporting, Financial Planning, Strategic Planning, Investments, Accounting, Financial Management, Corporate Finance, Executive Management, Managerial Finance, Strategic Financial..., Employee Benefits, Insurance, Negotiation, Project Planning, Health Insurance, Strategy, Budgets, Leadership, Management, Financial Analysis, Business Process..., Management Consulting, Financial Modeling, Business Analysis, Mergers & Acquisitions, Financial Accounting, Analysis, Portfolio Management, Change Management, Business Strategy, Process Improvement
Education
Kellogg Graduate School of Management 1989 — 1992
Masters of Management, Fianace
Bryant College
BS, Accounting
Citi July 2014 - Present
CSL Behring February 2014 - May 2014
Discover Financial Services June 2007 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2006 - April 2007
OfficeMax March 2006 - September 2006
GE June 1997 - September 2005
Skills
Process Improvement, Vendor Management, Business Analysis, Project Management, Risk Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Business Administration (MBA), MBA w/Project Mgmt Concentration
Chicago State University 1998 — 2001
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Lindblom H.S. 1979 — 1983
Diploma, General Studies
Gardner Denver November 2014 - Present
Quincy Newspapers Incorporated February 2014 - November 2014
Dental Health Associates of Madison February 2006 - February 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2000 - September 2006
Shortridge Construction September 1993 - February 2000
Skills
Customer Service, Microsoft Office, Denticon, Microsoft Excel, Accounting, Microsoft Word, Management, Accounts Receivable, Accounts Payable, Data Entry, Financial Analysis, Outlook, Healthcare, Administrative...
Education
Gem City College 1992 — 1993
Diploma, Accounting and Business/Management, 3.76
C.G. Zimmerman Business School 1984 — 1985
Associate's degree, Accounting and Business/Management
Kaufmannische Sales School 1980 — 1982
Sales Consultant, General Sales, Merchandising and Related Marketing Operations
Cigna May 2015 - Present
CIGNA May 2012 - May 2015
UT Southwestern Medical Center June 2010 - April 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2009 - May 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - April 2009
Illinois Department of Public Health October 2005 - March 2008
Skills
Coaching, Training & Development, Compliance Audits, Group Presentations, Project Coordination, Management, Utilization Management, Process Improvement, Quality Auditing, Employee Training, Disease Management, Hospitals, Nursing, Case Managment, Healthcare, Treatment, Case Management, Customer Service, HIPAA, Managed Care, Medicaid, Medicare, Physicians, Quality Improvement
Education
Chicago State University 1992 — 1997
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Keith Majewski Design January 2011 - Present
American Stair Inc. November 2012 - October 2014
Sears Holdings Corporation March 2010 - November 2012
Escape Hatch Band March 2009 - May 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2007 - September 2010
Pat's Hobbies June 2003 - May 2007
Skills
Adobe Creative Suite, Illustrator, Photoshop, InDesign, Graphic Design, Mac, Web Design, Adobe Acrobat, Layout, Logo Design, Creative Direction, Typography, Photography, Illustration, Brochures, Branding & Identity, PowerPoint, Microsoft Office, Microsoft Excel, User Experience, Graphics, Interaction Design, Dreamweaver, Art Direction, Posters, Corporate Identity
Education
Columbia College Chicago 2008 — 2011
BFA, Graphic Design
Moraine Valley Community College 2004 — 2008
Associates in Science, Science
Brother Rice Catholic High School 2000 — 2004
High School Diploma
Hub Financial Services September 2015 - Present
Hub Financial Services February 2014 - Present
Hub Financial Services December 2013 - February 2014
WNC First Insurance Services August 2013 - December 2013
Harmony Science Academy Dallas August 2012 - August 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - August 2012
Hastings Entertainment Superstore November 2011 - January 2012
Docket Navigator January 2011 - October 2011
Skills
Copy Editing, Creative Writing, Editorial, Proofreading, Social Media, Technical Writing, Press Releases, Literature, Editing, Grammar, flood insurance..., GSE compliance, Process Improvement, Quality Assurance
Education
Abilene Christian University 2008 — 2009
graduate work, English
Oklahoma Christian University 2003 — 2007
BA, English, International Studies
The Village a ministry of the St. Luke "Community" UMC February 2007 - Present
Dallas ISD April 2000 - Present
The United Methodist Church January 2000 - Present
City of Dallas May 1991 - April 2000
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 1986 - January 1991
Skills
Worship Music, Praise & Worship, Education, Auditing, Accounting, Parenting, Community Outreach, Christian Ministry, Choral, Choral Conducting, Travel, Spiritual Leadership, Student Counseling, Devotionals, Prayer, Christian Education, Christian Ethics, Songwriting, Vocalist, Solo Performance, Coordination, Programming, Teachers, Counseling Psychology, Liturgical Music, Liturgy, Servant Leadership, Singing, Theology, K-12, PeopleSoft, Budgets, Policy, Curriculum Design, Nonprofits, Staff Development, Teaching
Education
Dallas Baptist University
Christian Studies, Current Student
Prairie View A&M University
Music Education
Allied, Inc. Realtors May 2013 - Present
S & D Homes, Inc. March 2006 - Present
Keller Williams Realty Northwest July 2012 - April 2013
Paradigm AdvantEdge January 2012 - July 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 1995 - March 2006
Humana Health Care Plans June 1989 - March 1991
Education
Cumberland County College
Associate's degree, Mathematics and Science
stay at home mom/wife April 2009 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2008 - March 2011
Education
The Salon Professional Academy-Lewisville 2004 — 2005
cosmetology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2008 - Present
AMORC 1975 - 2013
CNA November 1980 - November 2008
Skills
SAS, Microsoft Office, SQL, JCL, Data Warehousing, Access, COBOL, Mainframe, Business Intelligence, Data Analysis, Data Mining, Visio, SQL Server, Databases, Business Analysis, Visual Basic, Crystal Reports, Excel, Application Development, Research, Windows, Programming, Requirements Analysis, MS Project, DB2, C++, Lotus Notes, Database Administration, Analysis, SharePoint, Database Design, Documentation, VSAM, SDLC, Teradata, IBM Mainframe, TSO, SAS Certified Base..., Base SAS Certified, SAS programming, Public Speaking, Software Documentation, Microsoft SQL Server, Software Development, SAS Programming
Education
DePaul University 2002 — 2005
MA, Leadership and Change Management
Northeastern Illinois University 1992 — 1995
MS, Computer Science
Verizon March 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2011 - March 2015
Symphony Services August 2004 - September 2011
Cingular Wireless August 2003 - July 2004
Vertel Corporation September 1999 - July 2003
Wipro Infotech Ltd July 1996 - September 1999
ICMI, Hyderabad, India August 1994 - June 1996
Education
The University of Texas at Dallas - School of Management 2004 — 2007
Master of Business Administration (MBA)
Birla Institute of Technology and Science 1990 — 1994
Bachelor of Engineering (BE)
St. Mary's Junior College, Hyderabad 1988 — 1990
Vidyodaya, Hyderabad
Blue Cross Blue Shield of Illinois August 2006 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2001 - August 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 1994 - June 2001
Skills
Business Analysis, Visio, Data Analysis, Business Requirements, SDLC, SharePoint, Requirements Gathering, Access, Microsoft Office, PowerPoint, Microsoft SQL Server, Metrics, Model Audit Rule, Cognos, User Acceptance Testing, Business Intelligence, Process Improvement, Software Documentation
Education
Governors State University 2001 — 2003
MBA, Business
Chicago State University 1994 — 2001
Bachelors of Science, Accounting
Lindblom Technical 1986 — 1990
City of San Angelo June 2015 - Present
City of Odessa, Texas March 2013 - May 2015
University of Texas of the Permian Basin March 2012 - June 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - February 2012
ACU August 2010 - May 2011
ACU Student Financial Services June 2010 - May 2011
Texas State University-San Marcos ● Alumni Relations Department June 2007 - May 2008
Skills
Microsoft Excel, ACU Banner (Oracle..., Public Speaking, Microsoft Office
Education
Abilene Christian University 2008 — 2011
Financial Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - June 2013
Health Care Service Corporation December 2010 - March 2012
Grand Homes May 2010 - December 2010
Capital One Auto Finance January 2006 - January 2009
Skills
Account Management, Marketing, Employee Benefits, Employee Training, Microsoft Excel, Marketing Strategy, Team Building
Education
Capella University 2011 — 2014
Healthcare Managent, Marketing
Dallas County Community College 2009 — 2010
Culinary Arts
Collin County Community College 2005 — 2006
Business
Southwestern Assemblies of God University 2004 — 2005
Church Ministries
Blue Cross Blue Shield of Texas, Illinois, Oklahoma and New Mexico January 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present
Capital One August 2011 - September 2012
GM-Southwest, Inc. January 2010 - August 2011
Texas Instruments September 2008 - December 2008
Perot Systems May 2008 - September 2008
MP2 Solutions January 2006 - January 2008
Ohio Savings Bank December 2003 - January 2005
Skills
Program Management, Software, Lotus Notes, Visio, Process Improvement, Vendor Management, Analytical Skills, Project Management, PMO, ITIL, MS Project, Business Process..., Business Analysis, SharePoint, Business Process, Customer Service, Interviews, Leadership, Microsoft Project, PMP, Project Planning, Project Portfolio..., Resource Management, SDLC, Time Management
Education
Brussels Business Institute 1988 — 1991
Bachelor, Business Administration
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2007 - Present
The Quest Group November 2003 - December 2006
Xceptional Nurses April 2001 - December 2003
Pro Touch Nurses January 1993 - September 1999
Skills
Recruiting, Talent Acquisition, Temporary Placement, Applicant Tracking..., Internet Recruiting, Human Resources, Employee Relations, Contract Negotiation, Onboarding
Education
University of Jos 1984 — 1988
English and Linguistics (Combined Honors), English
Federal Government College, Ikot-Ekpene 1979 — 1983
High School Diploma
Collin County Community College
Richland College
Cloud Software, LLC January 2010 - Present
American Airlines August 1999 - Present
Green Echo, LLC November 2013 - February 2015
Contract with Tenet Healthcare 2015 - 2015
Contract with Tenet Healthcare 2015 - 2015
The Carlyle Group February 2013 - November 2013
Pegasystems June 2012 - April 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - March 2013
VPI June 2012 - September 2012
The Carlyle Group February 2012 - July 2012
Skills
Cloud Computing, Salesforce.com, Force.com, Apex, Apex Triggers, Visualforce, SOQL, SOSL, Dataloader, Eclipse, Technical Architecture, HTML + CSS, JavaScript, XML, JSON, Integration, SOA, J2EE, JEE6, Java, JavaBeans, Hibernate, JSF, Scala, CRM, Web Services, Business Intelligence, Software Development, .NET, REST, SOAP, Business Process, Analytics, Architectures, Data Migration, Agile Methodologies, Mobile Devices, SaaS, Enterprise Software, Business Development, Requirements Analysis, Enterprise Architecture, Management, Agile Project Management, Mobile Applications, SDLC, ETL, Java Enterprise Edition, Database Design, Software Project...
Education
Western Governors University 2005 — 2010
BS-CIS, Computer Information Systems
Arizona State University 1981 — 1987
BM, Music - Vocal Performance
Texas Tech University January 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2009 - Present
Samuel Gordon Jewelers March 2009 - September 2009
Telepreformance August 2008 - April 2009
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Medical Records, Customer Service
Education
Texas Tech University 2010 — 2012
Bachelor of Arts (BA), Univeristy Studies
Cisco College 2009 — 2010
Associate's degree, Business/Commerce, General
Teladoc November 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2009 - November 2014
Eyecare Centers of America October 1999 - June 2003
United Healthcare of Florida 1997 - 2000
Skills
Health Savings Accounts, Health Insurance, Insurance, PPO, Managed Care, Group Insurance, Life Insurance, Sales, Medicare, Brokers, Long-term Care, Employee Benefits, Underwriting, Disability Insurance, Term Life Insurance, Account Management
Education
Bemidji State University 1986 — 1989
Bachelor of Science (BS), Business Administration Marketing
St. Cloud State University 1985 — 1986
Bachelor of Science (B.S.), Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Health Care Service Corporation September 2011 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - September 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2009 - January 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2007 - January 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2004 - January 2007
Skills
Leadership, Health Insurance, Strategic Planning, Insurance, Training, Public Speaking, Account Management, Sales, Health Savings Accounts, Small Business, New Business Development, Customer Service, Employee Benefits, Management, Team Building, Managed Care, Market Research, Customer Retention, Strategy, Healthcare, Property & Casualty..., Analysis, Marketing Strategy, Analytics, Vendor Management, Call Centers, Life Insurance, Brokers, Process Improvement, Human Resources, Retail, Sales Management, Business Analysis, HMO, Defined Contribution, Health Insurance..., Marketing, Internal Communications, Sales Presentations, Leadership Development
Education
Northwestern University - Kellogg School of Management 2015 — 2017
Master of Business Administration (M.B.A.)
Bradley University
Bachelor of Science, Communications / Marketing
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1996 - Present
Skills
Health Insurance, Lotus Notes, Data Entry, Customer Service, Microsoft Excel, Administrative..., Healthcare, Microsoft Office, Process Improvement, Leadership
Education
Bryant and Stratton College-Amherst 1982 — 1983
Administrative Assistant and Secretarial Science, General
Bryant & Stratton College 1978 — 1978
Self May 2012 - Present
Preston Ridge Baptist Church June 2007 - April 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 1993 - April 2012
Ken Sutherland Productions August 1977 - November 1992
MGM Studios January 1970 - May 1974
Spud Murphy alumni 1970 - 1974
Skills
Singing, Songwriting, Sound, Music, Performing, Performance Tuning, Public Speaking, Entertainment, Microsoft Office, Web Design, Editing, Customer Service, Musicians, Guitar, Bands, Television, Event Planning, Radio, Original Music, Guitarist, Guitar Playing, Composition, Recording, Music Industry, Music Production
Education
Collin County Community College 1992 — 1994
AAS Electronics Engineering, AAS Cisco Networking, Computer Systems Networking and Telecommunications
Lyle (Spud) Murphy's EIS 1969 — 1978
Advanced Orchestration/Movie Scoring, Composition using all 12 tones
California State Polytechnic University-Pomona 1963 — 1965
1.5 years Aerospace Engineering
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2010 - Present
Skills
Underwriting, Claim, Customer Service, Employee Benefits, Health Insurance, Insurance, Leadership, Managed Care, Management, Medicaid, Process Improvement, Project Management, Strategic Planning, Team Building
Education
Angelo State University 1986 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Overhead Door Corporation February 2015 - Present
Overhead Door Corporation August 2012 - February 2015
Young Presidents' Organization October 2010 - August 2012
QVC March 2011 - December 2011
Deloitte Consulting June 2008 - September 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2003 - June 2008
Skills
Siebel, Process Improvement, Requirements Analysis, Integration, Healthcare, PMO, Requirements Gathering, Strategic Planning, Vendor Management, Business Intelligence, Customer Relations, Quality Assurance, Business Analysis, Business Process..., Mobile Technology, Mobile Design, Release Management, Quality Management, Web Project Management, ERP, Business Process..., Oracle E-Business Suite, SaaS, CRM, IT Strategy, Oracle, Oracle Applications, Software Implementation, Information Technology, Business Transformation, Call Centers, Cloud Computing, Agile Methodologies
Education
Abilene Christian University 1999 — 2003
BBA, Management
Usf Holland June 2014 - Present
Genpact April 2011 - June 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - May 2010
Skills
Typing, Customer Service, Health Insurance, Durable Medical..., Medical Terminology, Phone Skills, Access, Call Centers, Teamwork, Invoicing, Data Entry, Outlook, Training, Time Management, Team Building
Education
Danville Area Community College 2011 — 2013
Associate's degree, American History (United States)
CRedit360 April 2014 - August 2015
The Tech Salon Inc. May 2005 - April 2014
Mars December 2010 - August 2012
Rotary International February 2009 - February 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - September 2008
CNA Insurance June 2007 - January 2008
ABN AMRO Bank N.V. February 2006 - May 2007
Equity-League Pension and Healthcare Fund January 2000 - January 2007
SPSS September 2004 - October 2005
Accenture March 2003 - August 2004
Skills
Project Portfolio..., Consulting, Analysis, Project Planning, Process Improvement, Project Management, SDLC, Cross-functional Team..., Business Process, Software Documentation, MS Project, Data Management, Business Process..., Microsoft Word, Microsoft Excel, Digital Strategy, Social Media, Social Media Strategist, Content Strategy, Community Management, Financial Reporting, Advisor, Presenter, Change Management..., Business Change..., Change Communication, Business Analysis, Business Analytics, Technical Writing, Content Development, Content Management, Report Writing, Access, Excel, Word, Software Project..., Productivity Improvement, Crystal Reports, Six Sigma, Lean Initiatives, Change Control, Master Data Management, Data Governance, ITIL, Agile Project Management, Resource Management, Communication Skills, Agile Methodologies, Strategy, Requirements Gathering
Education
Brandeis University 2015 — 2018
Master's degree, Project Management
MicroTrain Technologies 2011 — 2011
Training Course:, Six Sigma Green Belt
Northwestern University 2001 — 2002
Certificate, Project Management
Purdue University
B.S., Food Science and Technology
Best Value Auto Parts October 2013 - Present
Pegasus Knowledge Solutions, Inc. March 2008 - Present
Sears Holdings Corporation December 2012 - October 2013
CME Group June 2012 - December 2012
NAVTEQ January 2012 - May 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - January 2012
Walgreens April 2009 - May 2010
Exelon-ComEd November 2008 - March 2009
Walgreens May 2008 - October 2008
Saudi Aramco June 2006 - March 2008
Skills
Java, Oracle, Salesforce.com, JSP, Struts, EJB, JMS, SOAP, JSTL, JNDI, WSDL, MVC, Dojo, Spring, Servlets, Hibernate, JDBC, XML, JavaScript, HTML, CSS, Design Patterns, PL/SQL, DHTML, RMI, iBatis, AJAX, J2EE, Web Services, Tomcat, Eclipse, JBoss, JSF, MySQL, Ant, GWT, REST, ASP, ASP.NET, SQL, API, Websphere, Swing, SQL Server, jQuery, C#, JPA, Agile, UML, Weblogic
Education
CDAC-India 1999 — 2000
Diploma Advance Compuitng, IT
Aligarh Muslim University 1995 — 1999
B.Tech
holy cross high school kurla 1990 — 1991
SSC, High School/Secondary Diplomas and Certificates
CME Group October 2014 - Present
CME Group February 2014 - October 2014
CME Group February 2013 - February 2014
CME Group September 2011 - February 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2010 - August 2011
Skills
Java, SQL, Agile Methodologies, Unix, JavaScript, HTML, Databases, Programming, Mac OS X, CSS, jQuery, MySQL, Object Oriented Design, PHP, Tomcat, Continuous Integration, Continuous Delivery, Build Automation, Maven, Spring, Hibernate, Groovy, Scala, JUnit, Cucumber, Linux, OLAP, Android, Risk Management, ActivePivot, JAX-WS, JAX-RS, RESTful WebServices, Ext JS, Java Enterprise Edition, Bash, JIRA, Web Services, REST, WebLogic
Education
DePaul University 2010 — 2012
M.S., Computer Science
Bradley University 2006 — 2010
B.S., Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - Present
University of North Texas November 2008 - February 2012
Hotel Sourcing Alliance November 2007 - May 2008
Techsys Advanced Resources February 1999 - July 2001
Genworth Financial (formerly G.E. Financial Assurance) October 1996 - February 1999
Centra Health May 1994 - October 1996
Skills
PeopleCode, PeopleTools, PeopleSoft, Oracle SQL, SQR, Software Design, Database Design, Database Development, Software Development, Systems Analysis, COBOL, SQL, SAS, Data Manipulation, Data Modeling, Databases, Requirements Analysis, Application Development, Business Analysis, Testing, Documentation, Integration, Programming, SDLC, Requirements Gathering, Analysis, Troubleshooting, Root Cause Analysis, Process Improvement, JavaSE, SQL DB2, Software Documentation, ETL, XML, PL/SQL, Microsoft SQL Server, JCL, T-SQL, DB2, Oracle
Education
Collin College 2007 — 2015
Software Development Certificate - Java, Computer Science
Collin College 2006 — 2012
Database Programming Certificate, Computer Science
University of North Texas 2004 — 2005
MBA, Strategic Management
University of North Texas 2002 — 2003
Graduate level Information Technology courses and prerequisites
Collin County Community College 2001 — 2003
General and Information Technology
DeVry
B.S. in Computer Information Systems, Information Technology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - Present
DBP August 2007 - Present
Split Pillow 2007 - December 2010
Mobilisation July 2005 - June 2007
Skills
Video, Film Production, Post Production, Film, Producing, Documentaries, Editing, Media Production, Video Editing, Creative Direction, Final Cut Pro, Screenwriting, Camera, Feature Films, Cinematography, Motion Graphics, Photography, Television, Videography, Web Video, Storytelling, Multimedia, Directing, Short Films, Film Editing, After Effects, Broadcast, Video Production, Premiere, Final Cut Studio, HD Video, Camera Operating, Adobe CS6, Project Management, Marketing Communications, Corporate Communications, Social Media, Photoshop, Digital Media, New Media, Social Media Marketing, Adobe Creative Suite
Education
Columbia College Chicago 2002 — 2007
Master of Art, Film & Video
University of Illinois at Urbana-Champaign 1996 — 2001
Bachelor of Science, Liberal Arts
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - February 2015
FedEx Office & Print Services November 2007 - June 2011
FedEx Office & Print Services June 2006 - October 2007
FedEx Office & Print Services July 2004 - May 2006
Creevo Corporation June 2001 - July 2004
Emerson Energy Power Systems November 2000 - May 2001
Hewlett-Packard June 1996 - October 2000
Skills
Vendor Management, Program Management, Cross-functional Team..., Visio, Adobe Acrobat, Software Documentation, Management, Leadership, Project Planning, Microsoft Project, Training, Analysis
Education
University of North Texas 1997 — 2001
Bachelors of Applied Arts and Sciences, Emergency Management
Collin County Community College 1990 — 1997
Associates, Graphic Design and Multimedia
Collin County Community College 1990 — 1997
Certification, PMP - In Progress
Blue Shield of California June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - June 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2009 - November 2012
Discover Financial Services October 2006 - October 2008
Morgan Stanley September 2005 - October 2006
Skills
SAS, Fraud, SQL, Data Mining, Credit Cards, Data Analysis, Financial Services, Business Requirements, Testing, Training, Teradata, Security, Data Modeling, Databases, Process Improvement, Data Warehousing, Insurance
Education
DePaul University 2004 — 2006
MA, Economics
Eckerd College 2000 — 2004
BS, Chemistry
The International School of Kuala Lumpur 1999 — 2000
Taipei American School 1996 — 1999
AT&T September 2014 - Present
AT&T Services, Inc. March 1998 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1994 - 1998
ADAPT Healthcare, Inc. 1993 - 1994
Super Conducting Supercollider 1992 - 1994
Applied Technological Services, Inc. 1990 - 1992
Texas Department of Transportation 1983 - 1990
Skills
Unix, Microsoft SQL Server, Telecommunications, Business Intelligence, Databases, Data Warehousing, SQL, Agile Methodologies, Software Engineering, Integration, Teradata, Testing, Oracle, Business Objects, Program Management, Vendor Management, Teradata Data Warehouse, Linux, Erwin, Quality Center, Netezza, Remedy, HP QC, Vertica
Education
Kaplan University 2004 — 2008
BS Information Technology, Database Management, GPA 3.93/4.0
Angelina College 1981 — 1985
AAS Design and Engineering Technology, Compter Aided Design and Drafting
Nacogdoches High School 1978 — 1981
HS Diploma
TEKsystems July 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - June 2015
Macy's June 2011 - November 2012
Upward Bound University of Pennsylvania June 2010 - August 2010
Upward Bound Beloit College June 2008 - August 2008
Skills
Editing, Research, Customer Service, Event Planning, Public Speaking, Community Outreach, Microsoft Office, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Non-profits, Public Relations, Project Planning, Data Entry, Teaching, Social Networking, Sourcing, Recruiting, Applicant Tracking..., Interviews, Human Resources, Nonprofits
Education
Beloit College 2007 — 2011
Bachelor of Arts, Sociology
Minerva Consulting, LLC June 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2010 - March 2014
Methodist Richardson Medical Center August 2007 - December 2010
SADD April 2006 - July 2007
WMUR-TV April 2004 - April 2006
WCSH-TV July 2000 - April 2004
WCVB-TV September 1999 - July 2000
Skills
Marketing Communications, Public Relations, Media Relations, Crisis Communications, Web Development, Social Media, Journalism, Writing, Editing, Marketing, Strategic Planning, Health Care, Fundraising, Event Planning, Project Management, Video Production, Internal Communications, Healthcare, Newsletters, Strategic Communications, Press Releases
Education
American University 1995 — 1999
BA
Presence Health January 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2010 - January 2015
Assurant Health July 2007 - December 2010
UIT June 2006 - June 2007
Maryland Medical Research Institute December 2002 - June 2006
Macro International December 1999 - December 2002
Skills
SAS, Predictive Modeling, Statistical Modeling, SAS programming, Statistics, Predictive Analytics, Logistic Regression, Health Insurance, Research Design, Survey Research, Clinical Trials, Epidemiology, Healthcare Analytics, Biostatistics, Experimental Design, Health Services Research, Regression Models, Proposal Writing, Clinical Research, Mixed Model, Bootstrapping, CART, Power Analysis, SAS E-Miner, Simulations, Observational Studies, Publications, Cognitive Psychology, Experimental Psychology, Medical Research, Program Evaluation
Education
Carnegie Mellon University 1995 — 1999
PhD, Psychology (research)
University of Wisconsin-Madison 1990 — 1993
BS (Honors), Psychology, Philosophy
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
Innovative Systems Group April 2011 - September 2011
Nicor Gas March 2005 - June 2011
ConAgra Foods March 2003 - March 2005
SAIC April 2000 - January 2003
Skills
Software Packaging, Software Deployment, Software Documentation, Troubleshooting, Technical Support, Leadership, Help Desk Support, Process Improvement, Enterprise Software, Windows, Information Technology, Service Desk, CompTIA A, System Administration
Education
College of DuPage 1996 — 2000
AA
Blue Cross Blue Shield of Texas September 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - September 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - May 2013
McKinley Health Center January 2012 - May 2012
Women's Health Collective Lab July 2011 - May 2012
Skills
Microsoft Office, SPSS, Leadership, Research, Community Outreach, Data Entry, Data Analysis, PowerPoint, Public Speaking, Microsoft Excel, Social Media, Fundraising, Microsoft Word, Analysis, Grant Writing, Marketing, Time Management, Social Networking, Insurance, Healthcare, Training, Human Resources, Recruiting, Sales
Education
Benedictine University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
University of Illinois at Urbana-Champaign 2008 — 2012
B.S, Community Health Health Education Health Administration and Planning
Rich Central High School 2004 — 2008
High School/Secondary Diploma Programs
UTMB Galveston May 2012 - Present
Kelly Services May 2010 - May 2012
Island Health Center March 2009 - August 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2004 - April 2008
Education
American InterContinental University 2011 — 2013
Business Administration, General
A.J. Moore Academy 1998 — 2001
High School Diploma, Business
Habilitative Systems Inc. HSI December 2014 - Present
Family Health Network January 2013 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - January 2013
Near North Health Services Corporation August 2009 - April 2011
Friend Family Health Center September 2006 - June 2009
Illinois Primary Health Care Association July 1999 - September 2006
St. Elizabeth's Hospital 1997 - 1999
Alden Management 1994 - 1997
Skills
HIPAA, Medicaid, Healthcare, Medicare, Managed Care, Medical Compliance, Healthcare Management, Hospitals, Policy, Healthcare Information..., Health Care Compliance, Revenue Cycle, Customer Service, Healthcare Industry, Community Health, Operations Management, FQHC, Health Policy, Access, Ambulatory Care, Trade Associations, Healthcare Consulting, Process Improvement, Home Care, Legislative Policy, Compliance, Physicians, Public Health, EMR, Clinical Operations, Customer Satisfaction, Medical Centers, Regulatory Compliance, Performance Reporting, Grievances ad Appeals, Leadership, Training, Nonprofits, Public Speaking, Management, Community Mental Health, Revenue Enhancement
Education
Argosy University 2013 — 2016
Doctorate, Business Administration
Loyola University Chicago School of Law 2010 — 2012
Master of Jurisprudence, Health Law
Dominican University 1997 — 1999
Master of Business Administration, Health Care Administration
University of Wisconsin-Madison 1988 — 1992
Bachelor of Arts, Communicative Disorders
InfoScout April 2015 - Present
Nielsen September 2014 - April 2015
Nielsen July 2013 - September 2014
Army National Guard September 2001 - June 2014
Verizon Wireless January 2013 - May 2013
Lindsay, Stone & Briggs August 2012 - October 2012
Beam May 2012 - August 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - May 2012
Sony April 2008 - August 2011
Fiserv May 2007 - April 2008
Skills
Marketing Research, Quantitative Research, Customer Insight, Qualitative Research, Competitive Analysis, Market Analysis, Strategy, Quantitative Analytics, Business Strategy, SharePoint, Consumer Behaviour, Operations Management, Social Media, SPSS, R, SAS, Segmentation, Regression Analysis, Competitive Landscape, Market Research, Leadership, Process Improvement, Data Analysis, Project Planning, Microsoft Excel, Analytics
Education
University of Wisconsin-Madison - School of Business 2011 — 2013
MBA, Market Research
Cedarville University 2000 — 2003
BS, Mathematics
Walgreens February 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - December 2013
American Medical Association April 2008 - May 2012
CNA July 2002 - March 2008
Randstad January 1996 - July 2002
Bluestone Consulting August 1994 - January 1996
Skills
Framework Design, J2EE Architecture, Application Development, Enterprise Architecture, IT Strategy, Application Security, Software Project..., Java Enterprise Edition, Software Development, Application Architecture, Data Warehousing, Spring, Architecture, Unix, Java, ETL, SOA, TOGAF, Business Intelligence, Database Design, Architectures, SQL, Integration, Requirements Analysis, SDLC, Solution Architecture, Security, Websphere, Enterprise Software
Education
University of Kentucky 1992 — 1994
MS, Computer Science
Bangladesh University of Engineering and Technology 1984 — 1989
BS, Electrical & Electronics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2011 - February 2013
Research In Motion March 2011 - June 2011
Research In Motion November 2010 - March 2011
Allegro Development September 2006 - August 2010
Skills
Oracle, Windows Server, Business Analysis, Troubleshooting, Visio, Microsoft SQL Server, Blackberry Enterprise..., Technical Support, Blackberry
Education
Baylor University 2000 — 2003
BBA, MIS
Maximum Kleaning January 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
Walgreens December 2010 - December 2011
Cydonia Capital August 2008 - December 2010
Skills
Financial Analysis, Forecasting, Market Analysis, Access, Process Improvement, Finance, Microsoft Excel, Cross-functional Team..., Customer Service, Project Management, Budgets, Data Analysis, Sales, Business Analysis, Operations Management, Management, Negotiation, Risk Management
Education
DePaul University College of Law 2012 — 2015
JD
Loyola University of Chicago - Graduate School of Business 2007 — 2009
MBA, Finance
Boston College 2001 — 2005
BS, Biochemistry
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2007 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2003 - October 2007
Skills
Microsoft Office 2007, Training Skills, Technical Training, Technical Writing, Oral Communications, Analysis, Training, Microsoft Excel, Microsoft Word, Visio, Business Analysis
Education
Colorado Technical University 2011 — 2013
Associates, Science; Health Administrative Services
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - June 2013
Skills
Microsoft Office, Management, Access, Data Analysis, Web Content Management, HTML, WebTrends Analytics, SharePoint, Visio, Google Analytics, CSS, Google Adwords, Leadership, Business Intelligence, Web Development, TeamSite, JavaScript, PHP, Corporate Communications, End User Training, User Experience, Web Analytics, SEO, Content Strategy, Intranet, jQuery, Bootstrap, Microsoft Excel
Education
The University of Texas at Dallas 2011 — 2013
Bachelor of Science (BS), Management Information Systems, Business Intellegence
Collin County Community College 2008 — 2010
General Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - June 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - September 2013
SMURFIT STONE CONTAINER CORP January 2009 - August 2011
Smurfit Stone March 2010 - October 2010
Smurfit-Stone January 2009 - March 2010
Echo Global Logistics July 2007 - January 2009
Echo Global Logistics January 2007 - June 2007
J Halcomb May 2006 - December 2006
MMT Sales August 2004 - May 2006
Skills
Supply Chain, Logistics, Process Improvement, Procurement, Supply Chain Management, Operations Management, Transportation, Negotiation, Supply Chain..., Logistics Management, Strategic Sourcing, Contract Negotiation, Transportation..., Electronic Signatures
Education
Michigan State University 2001 — 2004
Bachelor, Communication
Delta College
Associate, Business Administration
bswift May 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - June 2012
Jacobson Staffing Inc. September 2011 - December 2011
Synergy Legal Professionals August 2010 - August 2011
The Law Office of Nathan F. Hamilton, Esq. May 2010 - August 2011
Sneckenberg, Thompson & Brody November 2009 - May 2010
Lawyers for the Creative Arts August 2008 - May 2009
DePaul University College of Law June 2007 - May 2008
Skills
Commercial Litigation, Legal Writing, Intellectual Property, Contract Negotiation, Litigation, Legal Research, Entertainment Law, Product Liability, Subrogation, Civil Litigation, Insurance, Mediation, ERISA, Corporate Law, Health Law, Criminal Law, Defense, Alternative Dispute..., Appeals, Document Review
Education
DePaul University College of Law 2006 — 2009
Juris Doctor, Law
Arizona State University 2001 — 2005
Bachelor of Music, Music Education
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - September 2013
Education
Abilene Christian University 2007 — 2011
Loera Consulting Services January 2000 - Present
Lutheran Social Services of the South March 2010 - August 2011
e-MDs November 1998 - August 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2010 - July 2010
Med View Services September 2009 - May 2010
e-MDs November 1998 - December 2007
Prescott Legal Search May 2000 - January 2006
Aperture Credentialing February 1998 - May 1999
Austin Infectious Disease Consultants June 1998 - November 1998
Austin Cardiovascular Associates April 1998 - June 1998
Skills
Hospitals, Medical Records, Health, Documentation, Treatment, Healthcare, Nursing, Critical Care, Clinical, Cardiac, Legal Consulting, Medical Malpractice, Case Management, Healthcare Management, Research, Acute Care, Nurses, Workers Compensation, Personal Injury, Product Liability, Risk Management, Excel, Med/Surg, Litigation, Word, Public Speaking, Long Term Care, PowerPoint, Strategic Planning, Teaching, Analysis, Writing, Bilingual-Spanish, Electronic Health Record, Legal Research, Legal Writing, Legal Documentation, Medical Education, Medical Research, Medical Terminology, Database Management, Database Analysis, Paramedic, Project Implementation, Project Coordination, Emergency Medicine, Clinical Research, EMR, Utilization Management, Healthcare IT
Education
The University of Texas at Austin 1984 — 1994
Bachelor of Arts, Psychology/Spanish
Austin Community College 1996 — 1997
Associate of Applied Science, Registered Nurse
Austin Community College 1993 — 1995
Associates of Applied Science, Paramedic Technology
Andeo Group LLC October 2014 - Present
UnitedHealth Group November 2012 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2010 - November 2012
The Jacobson Group February 2006 - April 2009
JACOBSONS SOLUTIONS February 2006 - April 2009
INSURANCE OVERLOAD/INTRACORP January 2005 - February 2006
MULTIPLAN INC January 2004 - March 2005
ValueOptions January 2001 - December 2003
HARRIS METHODIST HEALTH PLAN/PACIFICARE October 1997 - June 2000
Skills
Claim, HIPAA, Medicare, Employee Benefits, Healthcare, Health Insurance, Medical Coding, Process Improvement, PPO, Healthcare Information..., Customer Service, Insurance, Medicaid, Provider Relations, Workers Compensation, ICD-10, Outlook, Call Center, Microsoft Excel, CPT, ICD-9, Medical Billing, Claims Management, Claims Resolution, Medical Terminology, Healthcare Management, Benefits Administration, Managed Care, Research, Lotus Notes, Microsoft Office, Recruiting, Employee Training, Risk Management, Training, Sourcing, Business Analysis, PeopleSoft, Software Documentation, Employee Relations, Commercial Insurance, Customer Satisfaction, Access, Team Building, Visio, QXNT, Facets, Trizzeto Facets, Amisys, WGS-Starz
Education
Concorde Career Institute-Arlington 2005 — 2006
Associate's degree, Medical Insurance Specialist/Medical Biller
AVALON VOCATIONAL TECHNICAL INSTITUE 1993 — 1994
Associates Degree, Business Administration
eDrop Off Luxury Consignment January 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2010 - January 2013
Adams County Emergency Management Agency June 2010 - October 2010
Coach Leatherware May 2008 - June 2010
Federal Reserve Bank of Chicago September 2009 - January 2010
The Printed Blog January 2009 - June 2009
Columbia College Chicago November 2008 - April 2009
Columbia College Chicago February 2008 - May 2008
Abercrombie & Fitch August 2007 - May 2008
Maurice's Speciality Store March 2006 - August 2007
Skills
Press Releases, Editing, Public Relations, Microsoft Office, Microsoft Word, Networking, Microsoft Publisher, Windows, Content Management, Web Site Production, Journalism, Fashion, Time Management, Sales, Editorial
Education
Columbia College Chicago 2007 — 2009
2009. Master of Arts, Journalism
Quincy University 2001 — 2005
Bachelor of Arts, Communication; an emphasis in Journalism
Quincy Notre Dame High School 1997 — 2001
Diploma
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - Present
Blue Cross Blue Shield June 2008 - December 2011
GE Commercial Finance April 2007 - April 2008
Beacon Capital Partners September 1998 - April 2006
Skills
Microsoft Word, Outlook, Data Entry, Time Management, Microsoft Excel, PowerPoint, Spreadsheets, Accounts Payable, Databases, Research, Sales, Microsoft Office, Customer Service, Windows, Fax, Customer Satisfaction
Education
Bunker Hill Community College 1999 — 2000
General Computer Science, 4.0
Ceres High School
Outerwall March 2015 - May 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - December 2014
Derborn National (BlueCross BlueShield subsidiary) September 2011 - March 2014
Hallmark Services Corporation (BlueCross BlueShield subsidiary) June 2011 - September 2011
Follett Higher Education Group May 2011 - June 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2010 - May 2011
Accuity December 2009 - November 2010
DCP Group March 2009 - December 2009
JSC Global Solution November 2008 - February 2009
Alpha Corporaations March 2004 - August 2008
Skills
QTP, Quality Center, Web Development, Test Automation, User Acceptance Testing, Quality Assurance, Manual Testing, Test Planning, Regression Testing, Test Director, Software Quality..., Testing, SDLC, Agile, Test Cases, Test Strategy, Selenium, SQL, Integration Testing, System Testing, VBScript, Regression, Defect Tracking, Agile Testing, Performance Testing, LoadRunner, ClearQuest, Waterfall, Test Execution, WinRunner, Visual Basic, Black Box Testing, Test Management, XML, DB2, Requirements Analysis, Requirements Gathering, Unix, Mainframe, SQL Server, MS Project, Exploratory Testing, Agile Methodologies, Integration, Microsoft SQL Server, Web Testing, Web Applications, Visual Studio, C#, Java
Education
DePaul University 1999 — 2002
BS, Computer Science
College of DuPage 1997 — 1998
Associate of Arts and Sciences (AAS), Computer Programming
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - March 2013
UnitedHealthcare August 2011 - March 2012
CIGNA November 2005 - August 2011
CIGNA HealthCare of Mid-America October 2003 - November 2005
NylCare 1990 - 1998
Skills
Health Insurance, Managed Care, New Business Development, Insurance, Employee Benefits, Medicare, Healthcare, Leadership, Strategic Planning, Health Savings Accounts, Sales Management, Team Building, Networking, Account Management, Disability Insurance, Benefits Administration
Education
Baylor University - Hankamer School of Business 1999 — 2001
MBA, Business Administration
Texas A&M University 1986 — 1990
Bachelor, Business Administration
Lockton Companies May 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - May 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - April 2012
Abilene Christian University May 2008 - April 2011
Abilene Christian University August 2006 - May 2008
Curves for Women May 2004 - October 2006
Education
Abilene Christian University 2004 — 2008
BBA, Management, Marketing
Gold's Gym August 2003 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - December 2012
SureQuest Systems, Inc. December 2006 - February 2012
Tarrant County College January 2007 - December 2007
Skills
Dietetics, Nutrition, Nutritional Counseling, Wellness, Exercise Physiology, Weight Loss Coaching
Education
Baylor University 2003 — 2006
MS, Exercise Physiology
Yale University School of Medicine 2001 — 2002
Dietetics
University of Nebraska-Lincoln 1998 — 2000
BS, Dietetics
Health Care Service Corporation January 2015 - Present
Health Care Service Corporation March 2014 - January 2015
HCSC May 2012 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - May 2012
Health Care Service Corporation July 2011 - March 2012
Chicago Board of Trade October 2004 - November 2004
Chicago Board of Trade January 2002 - October 2004
Chicago Board of Trade October 1998 - January 2002
Skills
Analysis, Training, Customer Service, Technical Support, Trading, Management, Testing, Visio, Process Improvement, Editing, Invoicing, SAS, Coaching, System Administration, SDLC, Microsoft Word, Project Management, Process Scheduler, Financial Risk, Outlook, PowerPoint, Healthcare, Business Analysis, Vendor Management, Performance Management, Change Management, SQL, Microsoft Excel, Sales, Insurance, Employee Benefits, Microsoft Office, Leadership
Education
Concordia University 2005 — 2006
DePaul University 1999 — 2001
Robert Morris College 1990 — 1991
Diploma
Dillin Box Coolers February 2012 - Present
Pioneer Health Services September 2011 - April 2013
Roche Diagnostics 2008 - 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2005 - 2008
Skills
Managed Care, Health Insurance, Healthcare, Medicare, Healthcare Management, Hospitals, Medicaid, Healthcare Industry, HIPAA, Provider Relations, Health Policy, Revenue Cycle, Healthcare Consulting, HMO, Network Development, Disease Management, PPO, Credentialing, Physicians, Revenue Cycle Management, Home Care, Healthcare Information..., Diabetes, Medicine, Wound Care, Nursing, Orthopedic, Medicaid Managed Care, Performance Improvement, Sales Operations, Medical Devices, Capital Equipment
Education
Belhaven College
Bachelor of Arts (B.A.), History/Political Science
University of Texas Pan American
Graduate Studies in American History
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2011 - Present
St. Timothy January 2008 - May 2011
Dental Network of America February 1986 - January 2008
Education
College of DuPage
GE March 2014 - Present
SunGard September 2013 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2011 - August 2013
NAVTEQ June 2008 - September 2009
Skills
Database Security, Sarbanes-Oxley Act, Compliance PCI, Imperva, Regulatory Compliance, Enterprise Data Modeling, Database Design, Database Administration, Disaster Recovery, DB2, Oracle, SQL, Shell Scripting, ETL, Agile Methodologies, Java Enterprise Edition, SDLC, PL/SQL, Python, Unix, Linux, Toad, Eclipse, Auditing, Information Security, Integration, Software Project..., Business Analysis
Education
Damascus University
Bachelor's Degree, English Literature
DePaul University
MS, Information Systems
Conifer Health Solutions April 2012 - February 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - April 2012
Blue Cross Blue Shield of TX February 2011 - August 2011
Abacus Project Management, Inc. 2005 - 2009
Skills
Change Management, Process Improvement, Cross-functional Team..., Program Management, Project Management, Strategy, Management, Leadership, Business Process, Six Sigma, Software Documentation, Strategic Planning, Business Development, Integration, Budgets, Contract Negotiation, Contract Management, Account Management, Data Analysis
Education
Colorado State University
Masters of Science, Organizational Leadership
The University of Texas at Arlington - College of Business
Bachelor of Science, Economics
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 1986 - Present
Skills
DB2, SDLC
Education
Tyler Junior College 1978 — 1980
Amberton University
Bachelor of Science, Human Resources and Training
Fitness Connection USA February 2015 - Present
Les Mills US (LMUS) February 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
Gold's Gym May 2004 - Present
World Gym Lewisville February 2013 - December 2014
Blue Cross and Blue Shield of Texas September 2008 - January 2012
Baylor University January 2005 - August 2008
Baylor University June 2003 - August 2008
Skills
Nutrition, Exercise Physiology, Teaching
Education
Baylor University 2004 — 2008
Ph.D., Exercise Physiology, Nutrition, and Preventive Health
Baylor University 2003 — 2004
MSED, Health Education
Baylor University 1999 — 2003
BS, Biology
Aetna December 2013 - Present
Coventry Health Care October 2012 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2001 - December 2011
Lucent Technologies November 1997 - September 2001
CNA Insurance September 1986 - November 1997
Skills
Data Warehousing, SDLC, Data Modeling, Requirements Analysis, Business Analysis, Databases, ETL, DB2, Business Intelligence, SQL, Unix, Database Design, Mainframe, Requirements Gathering, Testing, Oracle, Microsoft SQL Server, Enterprise Architecture, Teradata, Systems Analysis, Visio, Data Analysis, Software Development, Data Management, COBOL, Integration, Cognos, Vendor Management, IT Strategy, Information Management, JCL, Software Project..., SAS, Erwin, Unix Shell Scripting, Data Mining, Business Objects, Disaster Recovery, Oracle SQL, Process Improvement, Data Integration, Process Development, Team Leadership, Telecommunications, SQL Server, Vendor Management..., Business Analytics, Third Party Vendor...
Education
College of DuPage 1997 — 1999
Associate's degree, Computer Science
Northern Illinois University 1978 — 1982
BS, Computer Science
York Community High School 1975 — 1978
Diploma, General Studies
ISCS October 2014 - Present
CA Technologies November 2012 - June 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - April 2012
Euler Hermes March 2009 - March 2011
ATX Group 2011 - 2011
Dell August 2006 - March 2009
Office of Attorney General, Austin TX May 2005 - July 2006
State Farm Insurance(Tek Systems) November 2004 - May 2005
IBM(Tek Systems) July 2004 - October 2004
Harcourt(Tek Systems) January 2004 - June 2004
Skills
Java Enterprise Edition, Databases, JavaScript, SOA, SDLC, Agile Methodologies, Java, Software Development, Software Project..., Solution Architecture, Software Design, Spring, Perl, Requirements Analysis, Struts, Web Services, Tomcat, Software Engineering, XML, Enterprise Architecture, IT Strategy, PL/SQL, JSP, ASP.NET, MySQL, Ant, C#, .NET, UML, Linux, Shell Scripting, SQL, Business Analysis, Weblogic, Data Warehousing, Spring Framework, Business Intelligence, Integration, JMS, Cloud Computing, Architectures, Oracle, Scrum, Testing, Unix, Core Java, Enterprise Software, Eclipse, REST, Hibernate
Education
Andhra University 1993 — 1997
Mrs A V N College
S F S High School
Health Care Service Corporation July 2001 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2001 - Present
The Saint Philomena Foundation 1997 - 2011
Advocate Illinois Masonic Medical Center 1998 - 2001
University of Chicago Hospitals 1985 - 1998
Skills
Integration, Medicare, Policy, Team Building, Leadership
Education
DePaul University 1992 — 1993
School of New Learning
Northeastern Illinois University 1980 — 1981
Business Data Processing
City Colleges of Chicago-Richard J Daley College 1978 — 1980
Computer Science
Catholic Distance University
American Cancer Society August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - February 2014
Health Maintenance Institute November 2011 - October 2012
Wellspring Camps June 2012 - August 2012
Marianjoy Rehabilitation Hospital July 2011 - May 2012
Aramark April 2011 - April 2012
Health Maintenance Institute September 2011 - November 2011
Northern Illinois University August 2010 - May 2011
Skills
Nutrition, Microsoft Word, Health Promotion, Cpr Certified, Microsoft Excel, Microsoft Publisher, Catering, Training, Food, Sports, Project Coordination, Lotus Notes, Clarity, Wellness, Non-profit Volunteer, Fundraising, Meeting Planning
Education
College of DuPage 2012 — 2012
Certified Nursing Assistant
Northern Illinois University 2007 — 2011
Bachelor of Science, Nutrition and Dietetics
NRI/GCDC June 2012 - Present
Humana Health Care Plans April 1989 - February 2001
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 1979 - June 1989
Skills
Medical Terminology, Medical Billing, Grievance Handling, Appeals, Juvenile Delinquency, PowerPoint, Customer Relations, Customer Service, Group Benefits, Medical Education, Excel, Word, Art, Ceramics, Jewelry Making, Fine Art, Microsoft Word, Handmade Jewelry
Education
Chicago State University 2009 — 2011
Bachelor of Science, Criminal Justice
Harold Washington College 2004 — 2007
Associate of Arts (A.A.), Criminal Justice and Corrections
University of Illinois at Chicago 1978 — 1979
Edgewater Environmental Sustainability Project August 2013 - June 2014
Claire Micklin August 2013 - June 2014
Elevate Studios February 2013 - May 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - January 2013
Carnegie Mellon University August 2010 - December 2011
Carnegie Mellon University June 2011 - August 2011
Chapin Hall at the University of Chicago May 2008 - June 2010
Northwestern University 2007 - 2008
PsycHealth 2006 - 2007
Jane Addams Hull House Association 2004 - 2005
Skills
Axure, Prototype, human-computer..., User-centered Design, User Research, Concept Ideation, Affinity Diagramming, Storyboarding, Wire Framing, Contextual Inquiry, User Experience Testing, Heuristic Evaluation, OmniGraffle, Balsamiq Mockups, Prototyping, InDesign, Illustrator, Photoshop, HTML, CSS, Adobe Flash Builder, Dreamweaver, Web Design, Copy Editing, Keynote, Presentation Development, Data Analysis, Qualitative Research, Spanish, Basic Portuguese, Drupal, Interaction Design, Personas, Service Design, Design Thinking, Wordpress, Human Computer..., Wireframes, Usability, User Experience Design, Usability Engineering, Information Architecture, Paper Prototyping, Information Design, Intranet, Water Polo, Coffee
Education
Carnegie Mellon University 2010 — 2011
Master of Human-Computer Interaction, Human-Computer Interaction
Earlham College
BA, Spanish
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - April 2015
American Family Life Assurance Company of Columbus November 2009 - February 2010
Hewitt Associates June 2006 - April 2009
ChoicePoint January 2006 - June 2006
Skills
Benefits Administration, Customer Service, Employee Benefits, Employee Relations, PeopleSoft, COBRA, College Recruiting, HR Consulting, Performance Management, Health Insurance
Education
Colorado Technical University 2006 — 2007
MBA, Human Resource Management
Colorado Technical University 2006 — 2007
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Colorado Technical University
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - Present
Texas Book Company March 2011 - January 2012
Abilene Independent School District August 1991 - February 2011
Skills
Public Speaking, Data Entry, Customer Service, Teaching, Tutoring, Editing, Research, Classroom, Newsletters, Community Outreach, Staff Development, Adult Education, Event Planning, Higher Education, Leadership Development, Leadership, Team Building
Education
Abilene Christian University 1981 — 1985
Bachelor of Arts, Human Communication
GENPACT September 2014 - Present
Bank of the West May 2014 - July 2014
BMO Harris Bank October 2013 - January 2014
Citi January 2013 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - January 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2010 - June 2012
Spry Solutions May 2008 - December 2010
HSBC October 2004 - May 2008
Skills
Requirements Gathering, Microsoft SQL Server, Access, Business Intelligence, SDLC, Databases, Analysis, Business Analysis
Education
Andhra University 2001 — 2003
MBA, Finance
Silverado Senior Living March 2010 - Present
Maxim Healthcare Services October 2009 - Present
Tenet Healthcare May 2007 - October 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2002 - May 2007
Skills
Comprehensive Planning, Assessment, Analysis and Sythesis..., Linkage of patients..., Medical Education, Risk Evaluation, Organizational..., Team Leadership, Effective verbal and...
Education
The University of Texas at Arlington 2011 — 2014
MSN, NURSING
Barton County Community College 1980 — 1985
Associate's degree, Nursing
Kansas State University
CNA Insurance (Last Contract) May 2011 - Present
CNA Insurance May 2011 - December 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - April 2011
State Farm Insurance January 2005 - July 2010
NCCI Holdings, Inc December 2000 - November 2004
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 1993 - April 2000
US Army then US Army Reserves April 1985 - April 1993
Skills
Primavera P6, SharePoint, Clarity, Workbench, MS Project, Lotus Notes
Education
Clark Atlanta University 1989 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
Worksoft July 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - June 2014
Siemens February 2008 - October 2012
Stored Value Systems January 2006 - September 2007
Papa Johns May 2000 - October 2000
CGN & Associates January 1996 - June 2000
Skills
Core Java, Java Spring MVC..., XML, Eclipse, Databases - MySQL,..., HTLM5 & CSS3, J2EE - JSP, Servlets,.., UNIX, Linux, Android..., JavaScript, jQuery,...
Education
University of Cincinnati
M.S, Computer Science
Indian Institute of Technology, Madras
M.Tech, Mechanical Engineering
Annamalai University
B.E, Mechanical Engineering
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - Present
Dempsey, Dempsey & Moellring July 2010 - November 2011
Quincy Public Schools November 1999 - August 2009
WGEM-AM-FM-TV November 1977 - May 1991
Skills
Writing, Public Speaking, Word, PowerPoint, Editing, Excel, Research, Customer Service, Teaching, Event Planning, Social Media, Microsoft Office, Customer Relations, Copy Editing, Copywriting, Marketing Strategy, Production, Radio, Event Management, Problem Solving, Budgeting, Non-profits, Fundraising, Team Building, Outlook, Marketing Communications
Education
Culver Stockton College 1989 — 1993
BS, Business Administration Management
Oracle October 2014 - Present
Micros Retail Systems November 2010 - Present
Fitch Ratings January 2009 - November 2010
Verinon June 2007 - November 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2007 - December 2009
Crowe Horwath 2005 - 2007
Crowe Chizek 2005 - 2007
Valocity 2003 - 2005
Skills
Java, Oracle, Java Enterprise Edition, SOA, Hibernate, Spring, Web Services, XML, Agile Methodologies
Education
University of Mississippi 2000 — 2003
Masters, Computer Science
Chaitanya Bharathi Institute Of Technology 1996 — 2000
University of Mississippi, Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - Present
AIR802 August 2011 - September 2011
St. Isadora Church April 2011 - August 2011
Innovation Group January 2009 - July 2011
Skills
Customer Satisfaction, Troubleshooting, Software Documentation, Technical Support, Integration, Process Improvement, Operating Systems, Customer Service, Network Administration, Servers, Networking, Enterprise Software, Analysis, Software Installation, Active Directory, System Deployment, Team Building
Education
College of DuPage 2009 — 2012
AS, Computer Information Technology
College of DuPage 2005 — 2008
AS, Criminal Justice
Alorica Inc June 2004 - Present
Alorica October 2010 - November 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2002 - March 2004
Williams Communication May 2000 - July 2002
Skills
Photography, Hospitality, Administrative..., Problem Solving, Digital Photography, Customer Service, Community Outreach
Education
Oral Roberts University 1992 — 1996
Bachelor of Science, Management
Chandler/Gilbert Community College 1990 — 1992
Undecided, General Studies
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - Present
Technisource December 2009 - April 2011
Pomeroy June 2009 - December 2009
Royal Service Realty September 2007 - June 2009
American Academy of Periodontology August 2000 - August 2007
Skills
Lotus Notes, Microsoft Office, Documentation, Outlook, Troubleshooting, Call Center, Customer Service, Customer Relations, Problem Solving, SLA, Administration, Service Desk, VPN, Incident Management, Team Building, Excel, Data Center, Writing
Education
College of DuPage 1993 — 1995
Music / Theatre
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2006 - Present
Medica Health Management November 1995 - July 2006
Skills
Insurance, Business Analysis, Employee Benefits, Requirements Gathering, Medicare, HIPAA, Higher Education, Nursing, Compliance, Research Design, Accreditation
Education
University of North Texas 2005 — 2005
Doctor of Public Health, Public Health
Amberton University 1998 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
Baylor University 1994 — 1995
Bachelor of Science, Registered Nursing/Registered Nurse, 3.6
Shannon Medical Center January 2012 - May 2015
Geek Squad November 2009 - March 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2008 - January 2009
SKG Engineering March 2006 - March 2008
MBC Engineers March 2001 - February 2004
Skills
System Design, SQL Server, System Administration, American Sign Language, AutoCAD, Bentley Microstation, XHTML, C++, Visual Studio, Novell Servers, Linux, Network Security, LAN/WAN, Database Design, User Interface Design, Mac OS X, Windows Server 2003, Windows 7, Windows 9x, Web Design, Microsoft Office, Visual Basic
Education
Angelo State University 2005 — 2009
BBA, Management Information Systems with ESRI ArcGIS Certification
John Diedrick Consulting 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2006 - August 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1996 - June 2006
Blue Cross Blue Shield of Illinois 1990 - 1996
Blue Shield of California 1985 - 1990
Blue Cross Blue Shield of Michigan 1983 - 1985
Blue Cross Blue Shield Association 1977 - 1983
Skills
Sales Management, Managed Care, Insurance Pricing, Growth Strategies, Health analytics, Product Development, Channel Relationship..., Provider Reimbursement..., Managing Complex Sales, Insurance Underwriting, Market Research, P&L Analysis, Forecasting, Actuarial Training, Product Lifecycle..., Incentive/Reward...
Education
Carroll College 1973 — 1977
Bachelor of Science (BS), Math, Spanish
University of Madrid 1974 — 1975
MedeAnalytics Inc July 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 1999 - July 2011
Skills
Managed Care, Healthcare, Healthcare Information..., HIPAA, Management, Salesforce.com, Leadership, Process Improvement
Education
Angelo State University 2001 — 2005
Bachelor of Arts (B.A.), History
Leatrice Crawford May 2006 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2006 - May 2008
Allstate Insurance Company April 1987 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, C++, Budgets, C
Education
Concordia University-River Forest 1998 — 2000
Bachelor of Arts (B.A.), Organizational Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2000 - Present
Blue Cross/Blue Shield of Illinois 2000 - Present
Skills
Visio, SQL, Enterprise Architecture, Process Improvement, COBOL, SDLC, PowerBuilder, Java
Education
Loyola University Chicago 1998 — 2000
Management Information Systems, General
Colorado State University 1995 — 1997
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - Present
Skills
Java, C++, JavaScript, HTML, SQL, MySQL, PHP, XML, Software Development, Eclipse, Web Services, Databases, Tomcat
Education
DePaul University 2013 — 2017
Master of Science (MS), Software Engineering
Aurora University 2008 — 2012
BS, Computer Science
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - Present
JCPenney March 1994 - September 2012
Skills
Database Administration, Data Warehousing, ETL, Unix, DB2, IBM Mainframe, Storage, Virtualization, Project Management, Security, Teradata, Performance Management, Disaster Recovery, z/OS
Education
Columbus State
Business Data Processing, Information Technology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - Present
Borders August 1995 - August 2002
Rose Records April 1993 - March 1995
Madigans Dept. Store 1984 - 1987
Education
Columbia College Chicago 1990 — 1992
Film Arts
Glenbard South High School 1982 — 1986
Dapro Rubber Inc. July 2014 - Present
Aflac August 2011 - Present
Aflac August 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 1998 - July 2011
Skills
Sales, Account Management, Health Insurance, Sales Operations, Employee Benefits, Sales Presentations, Customer Satisfaction, Direct Sales, Outlook, Supplemental Health, Microsoft Office, Microsoft Excel, Microsoft Word, Business Planning, Market Planning, Sales Management, Sales Process, Tax Preparation, Accounting, Accounts Payable, Account Reconciliation, Accounts Receivable, Presentations, DB2, Lotus Notes, Quality Control, First Article Inspection, Typing, Commission Analysis, Analysis, Customer Service, Insurance
Education
Northeastern State University 1998 — 2001
BBA, Marketing, A
University of Central Oklahoma - College of Business Administration 1996 — 1997
None, Marketing, A
Oklahoma State University 1994 — 1995
None, Marketing, B
Tulsa Community College 1991 — 1993
None, Marketing, A
State Street February 2013 - Present
NARS July 2012 - December 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - July 2012
Northwestern Mutual Financial Network May 2011 - October 2011
Skills
Life insurance
Education
Boston University 2014 — 2016
Master of Banking and Financial service management, Master of Business Administration (M.B.A.)(3.15)
Southeast Missouri State University 2008 — 2011
Finance, B.S.B.A(3.28)
안양대학교 / Anyang University 2004 — 2008
English Language and Literature, General, Bachelor of Arts (BA)(3.4)
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - Present
UnitedHealth Group 2003 - 2006
Aetna, Inc. 1996 - 2003
Skills
Underwriting, Insurance, Health Insurance, Group Benefits
Education
Colorado State University
Bachelor of Science (BS), Marketing
Fannie Mae April 2004 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 1986 - October 2000
Skills
Loss Mitigation, Mortgage Servicing, Mortgage Underwriting, Default, Loan Servicing, Mortgage Lending, Underwriting, Loans, Residential Mortgages, Loan Origination, Credit Risk, FHA, Credit, CMBS, Microsoft Excel, PowerPoint, Organizational..., Social Media Marketing, Microsoft Office, REO, Fraud, Mortgage Marketing, Visio, Portfolio Management, Loan Modifications, Home Equity Loans, MBS, Closings, Appraisals, Insurance, Credit Analysis, Valuation, Consumer Lending, Financial Analysis, Process Improvement, Real Estate, Refinance
Education
Amberton University 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Collin County Community College 1997 — 1999
Associate of Science (A.S.), Business Administration and Management, General
United Health Group July 2009 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - July 2009
CVS Caremark Corporation March 2006 - August 2006
Skills
3+ years PBM experience..., Intermediate level of..., MS SharePoint experience, 3+ years experience..., Microsoft Access..., Strong knowledge of..., Excellent verbal and..., Excellent time..., Healthcare, Managed Care, Healthcare Information..., Medicare, Healthcare Management, Medicaid, Process Improvement, Data Analysis, Hospitals, Health Insurance, Visio, Medical Terminology, Medicare Part D, Business Analysis, Project Management, Provider Relations, Healthcare Consulting, Strategic Planning, Program Management, Quality Assurance, Customer Service, Healthcare Industry, Outlook, PowerPoint, Microsoft Office, Business Intelligence, Pharmacy, Cross-functional Team..., Team Building, Insurance, Revenue Cycle, SharePoint, Business Process..., Analytics, Business Requirements, Analysis, SQL, Strategy, Performance Management, Financial Analysis, Account Management, Pharmacy Benefit...
Education
Dallas Baptist University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Dallas Baptist University 2007 — 2008
BACHELORS OF SCIENCE, HEALTHCARE MANAGEMENT
Dallas Baptist University 2007 — 2008
Bachelor of Science (B.S.), Healthcare Management
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1999 - 2012
Education
American Commercial College-San Angelo 1991 — 1991
Medical Office
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1991 - 2012
Education
Allen School-Jamaica 2012 — 2012
Medical coding, Medical Insurance Coding Specialist/Coder, 3.25
CVS Caremark Corporation June 2012 - Present
Health Fitness Corporation January 2012 - June 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - December 2011
Skills
AS400 Administration, Citrix, Communication, Community Outreach, Internet Explorer, Lotus Notes, Microsoft Excel, Microsoft Office, Microsoft Word, Quantitative Research, Siebel 7.x, TMG, Telecommunications, Outlook
Education
Capella University 2009 — 2012
Master of Science (M.S.), Human Services, General
Northern Illinois University 2002 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies