Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Michigan Salaries. You can even request information on how much does Blue Cross Blue Shield of Michigan pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Michigan directly from the past employees.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
AIAG April 2014 - Present
NuTechs July 2013 - March 2014
Foundation 648 October 2011 - July 2013
TEKgroup International July 2007 - August 2011
NuTechs October 2006 - June 2007
Blue Cross Blue Shield of Michigan May 2000 - October 2006
United States Air Force April 1994 - April 2000
Skills
ColdFusion, JavaScript, SQL, Customer Relations, Product Launch, HTML, CSS, jQuery, XML, Databases, SQL Server, MySQL, AJAX, ASP.NET, Web Development, Telligent Community..., Velocity, Visual Basic, Microsoft SQL Server, E-commerce, .NET, Customer Service
Education
Excelsior College 2006 — 2006
BS, Computer Information Systems, Chinese Mandarin
Blue Cross Blue Shield of Michigan July 2014 - Present
GardaWorld June 2014 - July 2014
AlliedBarton Security Services June 2013 - June 2014
Google May 2012 - June 2013
PETCO Animal Supplies, Inc. August 2010 - April 2012
McDonald's Corporation January 2006 - July 2010
Skills
Microsoft Word, Customer Service, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Research, Windows, Teaching, Budgets, Enforcement, Strategic Planning, Criminal Justice, Criminal Investigations, English, Police, Firearms, Security, Surveillance, Data Entry
Education
Eastern Michigan University 2015 — 2018
Master of Arts (M.A.), Criminology
Eastern Michigan University 2010 — 2012
Bachelor's Degree, Criminal Justice
Washtenaw Community College 2007 — 2010
Associate of Arts (A.A.), Criminal Justice
Blue Cross Blue Shield of Michigan November 2014 - Present
ALPFA, Inc. — Empowering Latino Leaders July 2014 - Present
ALPFA, Inc. — Empowering Latino Leaders 2014 - 2015
ALPFA, Inc. — Empowering Latino Leaders 2014 - 2015
Blue Cross Blue Shield of Michigan June 2013 - October 2014
Blue Cross Blue Shield of Michigan December 2011 - June 2013
Blue Cross Blue Shield of Michigan March 2011 - December 2011
Masso Roofing Inc. December 2008 - December 2010
Daimler Chrysler November 2007 - November 2008
Daimler Chrysler October 2005 - November 2007
Skills
Leadership, Management, Strategy, Process Automation, Budget Management, Corporate Finance, Employee Benefits, Performance Management, Regulatory Compliance, Compliance Metrics, Audit Committee, Cost Accounting, Cash Flow Forecasting, Corporate Compliance..., Compliance Training, Employment Law, Employee Relations, Vendor Management, Program Management, Monthly Close, Succession Planning, Recruiting, Analysis, Process Improvement, Business Planning, Finance, Training, Business Case..., Compliance Technology, Visual Basic, CSS, XHTML, Insurance, Customer Service, Team Building
Education
Eastern Michigan University 2002 — 2005
Bachelor of Business Administration (B.B.A.), HR/Accounting
GalaxE Solutions February 2012 - January 2015
DTE Energy January 2011 - May 2011
Blue Cross Blue Shield of Michigan May 2010 - September 2010
Skills
Program Languages, Database Management, Software Applications, Access, Database Admin, Program Management, Visio, SDLC, Vendor Management, Healthcare, Applicant Tracking..., Technical Recruiting, Screening Resumes, Staffing Services, Training, Analysis, Project Management, Process Improvement
Education
Global Information Technology 2015 — 2015
Certifications
Lawrence Technological University 2011 — 2013
second Master, MBA
Lawrence Technological University 2008 — 2011
Master, Information System
Eastern Michigan University 2001 — 2005
BS, Communication Technology
Title Source September 2013 - Present
JDM Systems Consultants April 2013 - August 2013
Computer Consultants of America, Inc. (Thomson Reuters) November 2009 - April 2013
Comerica Bank March 2008 - March 2009
Blue Cross Blue Shield of Michigan August 2007 - February 2008
The Hanover Insurance Group May 2006 - June 2007
DTE Energy 2004 - 2006
ABN AMRO 2003 - 2004
Ford Motor Company 2001 - 2003
Compuware 1999 - 2003
Skills
Documentum, JIRA, Quality Center, Agile Testing, Test Planning, Test Case Development, Requirements Analysis, Manual Testing, Regression Testing, GUI Testing, Test Cases, Quality Assurance, Test Automation, Microsoft SQL Server, Oracle, Crystal Reports, Software Documentation, Testing, QTP, Agile Methodologies, Defect Tracking, Test Strategy, HP Quality Center, Software Quality..., Web Applications, HP QTP
Education
University of Phoenix 1997 — 1999
MSCIS, Computer Information Systems
Eastern Michigan University 1983 — 1985
Bachelors in Business Administration, Marketing
Oakland Community College 1981 — 1983
Associates of Business Administration, Business Administration and Management, General
North Farmington HS 1979 — 1981
Diploma, Business
Medical Advantage Group March 2015 - Present
HealthTeamWorks July 2014 - October 2014
Medical Advantage Group June 2009 - June 2014
Blue Cross Blue Shield of Michigan February 2004 - June 2009
Blue Cross Blue Shield of Michigan February 2004 - June 2009
M-CARE September 1999 - February 2005
SelectCare November 1996 - September 1999
Skills
Managed Care, Hospitals, Healthcare, Medicare, Program Management, Process Improvement, Research, NCQA, Program Development, Healthcare Industry, Healthcare Management, Physicians, Training, Healthcare Information..., Healthcare Consulting, Performance Improvement, Management, EHR, Data Analysis, Quality Improvement, Disease Management, Healthcare Analytics
Education
University of Michigan College of Engineering 2012 — 2012
Lean Healthcare Certification
NCQA Patient Centered Medical Home Certified Content Expert May 1, 2013
PCMH CCE
Eastern Michigan University
B.S, Communications, Finance
Microsoft August 2015 - Present
Microsoft July 2013 - Present
Microsoft June 2010 - July 2013
Microsoft July 2008 - June 2010
Blue Cross Blue Shield of Michigan December 2001 - June 2008
Skills
SharePoint, Microsoft Office..., Powershell, Enterprise Architecture, Microsoft SQL Server, Microsoft Technologies, IIS, SSRS, ASP.NET, Cloud Computing, Windows Server, Active Directory, C#, .NET, Solution Architecture, Technical Support, Disaster Recovery, CRM, Hyper-V, Virtualization, IT Operations, Microsoft Exchange, System Deployment, SharePoint Designer, Windows Azure, ITIL, SharePoint Server
Education
Eastern Michigan University 1988 — 1993
Bachelor's degree, Public Law and Government
Blue Cross Blue Shield of Michigan April 2015 - Present
EMU Convocation Center May 2011 - Present
Blue Cross Blue Shield of Michigan May 2012 - April 2015
Skills
Servers, Troubleshooting, Microsoft Office, Customer Service, Windows, Microsoft Excel, Change Management, PowerPoint, SQL, Project Management, Vendor Management, Visio
Education
Eastern Michigan University 2010 — 2014
Information Assurance Network Security/Admin Concentration, Computer and Information Systems Security/Information Assurance, 3.64 GPA
Washtenaw Community College
Ventra Sandusky, LLC July 2014 - Present
Ford Motor Company May 2013 - July 2014
Ford Motor Company July 2012 - May 2013
Automotive Components Holding June 2009 - July 2012
Nissan Technical Center 2009 - 2009
Ford Motor Company June 2000 - October 2008
Blue Cross Blue Shield of Michigan January 1999 - April 2000
Skills
Systems Administrator, Network Analyst, Server Management, Computer Hardware, Technical Support, Software, Purchasing, Resource Management, Operating Systems, Windows Server, Troubleshooting, ITIL, A+ Certified, Security, Process Improvement, Six Sigma, System Administration, Windows, Visio, Vendor Management, IT Operations, Disaster Recovery, Business Analysis, Active Directory, Cisco Technologies, Network Administration, Data Center, Laptops, Software Installation, BMC Remedy, Testing, Project Management
Education
Everest University-Tampa 2012 — 2017
Bachelor of Science (B.S.), Computer Science
Everest Institute 1997 — 1999
Associates, Electronics and Computer Technology
Blue Cross Blue Shield of Michigan February 2013 - Present
Blue Cross Blue Shield of Michigan July 2011 - February 2013
PricewaterhouseCoopers July 2004 - August 2011
Skills
Project Management, Management, Strategic Planning, Auditing, Internal Audit, Internal Controls, Change Control, Change Management, SSAE 16, IT Audit, Automated Processes, Managerial Finance, Sarbanes-Oxley, Leadership, Accounting, Sarbanes-Oxley Act, Risk Assessment, Finance, Management Consulting, CISA, Enterprise Risk..., Financial Reporting
Education
Eastern Michigan University 1997 — 2004
MSA & BBA, Accounting
AT&T Interactive July 2011 - Present
Sears Holdings Corporation January 2010 - July 2011
Blue Cross Blue Shield of Michigan 2004 - 2010
The Guardian Life Insurance Company of America 2001 - 2004
Skills
Vendor Management, Program Management, PMP, Process Improvement, Customer Relations, PMO, Product Management, Process Engineering, Vendor Relations, Team Building, Outsourcing, J2EE, Agile, Budgeting, Contract Negotiation, Operations Management, Risk Management, Healthcare, Scrum, Mentoring, Product Development, Enterprise Architecture, Strategic Planning, SDLC, Agile Methodologies, Agile Project Management, Business Process..., Solution Architecture, IT Strategy, Change Management, E-commerce, Analytics, Java Enterprise Edition, SOA, Business Analysis, Project Management, Project Planning, Leadership, Budgets, Requirements Analysis, Cross-functional Team..., Management Consulting, Project Portfolio..., Business Process, IT Management, Resource Management, Strategy, Integration, Customer Service, MS Project
Education
Fairleigh Dickinson University 1998 — 1999
MS, computer science
iiggy January 2013 - Present
Blue Cross Blue Shield of Michigan January 2014 - June 2015
Own Point of Sale September 2011 - March 2012
Own Point of Sale April 2011 - March 2012
Own Point of Sale July 2010 - April 2011
Skills
Business Development, Operations Management, Business Strategy, Product Development, Program Management, Lean Strategist, Metric & Data Analyst, Project Management, Communications, Agile Methodologies, Start-ups, Software Development, Leadership, Ruby on Rails, JavaScript, jQuery, HTML, CSS
Education
Eastern Michigan University 2008 — 2011
Aviation Flight Technology
Tidbits LLC August 2011 - Present
Instant Classic Studios, LLC December 2010 - Present
Maxsar Digital Studios February 2009 - March 2011
Saras America, Inc. December 2008 - May 2009
WebZion September 2008 - December 2008
Blue Cross Blue Shield of Michigan September 2007 - January 2008
Odyssey Night Club August 2003 - August 2007
Skills
Graphic Design, Special Effects, Adobe Creative Suite, Adobe Software, Advertising, Product Marketing, Social Media, Sales Management, Account Management
Education
Specs Howard School of Media Arts 2010 — 2011
Diploma, Graphic Design, Video, and Radio
Ferris State University 2003 — 2006
Business Administration, Graphic Design, Game Design, Advertising
IBM September 2011 - Present
Blue Cross Blue Shield of Michigan July 2005 - September 2011
Compuware Corporation July 2005 - September 2011
Ford Motor Company 2004 - 2005
Empire BlueCross BlueShield July 2001 - August 2004
Skills
SOA, Java, J2EE, REST, PMP, ITIL, SQL, Perl, JavaScript, Python, Ruby on Rails, UML, Web 2.0, Hibernate, Sun Certified Java..., Sun Certified Web..., Electronic Content..., MS Project, Unix Shell Scripting, Zachman, MS Office, OCR, OMR, ICR, VB.NET, XML, Cognos, Restlet, Mobile Applications, Architecture, Software Design, Java Enterprise Edition, Microsoft Office, Enterprise Content..., Business Process
Education
Fairleigh Dickinson University 1999 — 2001
M.S., Computer Science
Gujarat University 1993 — 1995
M.S., Organic Chemistry
Alden Terrace Of Mc Henry April 2015 - Present
Wells Fargo Insurance Services May 2009 - January 2010
Concord EMS January 2002 - May 2009
Blue Cross Blue Shield of Michigan May 1995 - August 2000
Skills
Medicare, Medical Billing, Health Insurance, Invoicing, Medicaid, Customer Service, Management, Accounting, Collections, Microsoft Office, HIPAA, Nursing
Education
Elgin Community College 2012 — 2015
Associate’s Degree, Registered Nursing/Registered Nurse, Honors
Blue Cross Blue Shield of Michigan July 2014 - Present
The Home Depot July 2013 - July 2014
The Home Depot July 2008 - July 2013
Target May 2003 - May 2008
Skills
Inventory Control, Loss Prevention, Big Box, Inventory Management, Store Management, Expense Management, Hiring Practices, Training & Development, Store Operations, Employee Training, Driving Results, Profit, Shrinkage, Associate Development, Leadership, Planograms, Management, Training
Education
Eastern Michigan University 2014 — 2018
Master of Science (M.S.), Human resource and organizational development
Eastern Michigan University 2002 — 2010
Bachelor of Business Administration (B.B.A.), Management
University of Michigan 1998 — 2000
Buiten & Associates LLC January 2014 - August 2014
Avid Marketing June 2013 - January 2014
Priority Health July 2007 - April 2013
Blue Cross Blue Shield of Michigan 2002 - 2007
Blue Cross Blue Shield of Michigan 1994 - 2002
Blue Cross Blue Shield of Michigan 1991 - 1994
Foremost Insurance 1987 - 1991
Skills
Corporate Communications, Strategic Communications, Internal Communications, Marketing Communications, Media Relations, Health Insurance, Public Relations, Copywriting, Community Outreach, Nonprofits, Marketing, Advertising, Newsletters, Editing, Public Speaking, Strategic Planning, Account Management, Project Management, Community Development, Management, Sales, Project Planning, Social Media Marketing, Event Planning, Email Marketing, Sponsorship, Customer Service
Education
Ferris State University
Bachelor's Degree, Advertising
EaRN workshops
CTC
Blue Cross Blue Shield of Michigan May 2015 - August 2015
Blue Cross Blue Shield of Michigan May 2014 - August 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Eastern Michigan University January 2013 - April 2013
Skills
Oracle SQL Developer, Microsoft SQL Server, Google Analytics, WAMP, Statistical Data..., Java, SQL, C++, Web Design, Mobile Web Design, Web Development, HTML 5, CSS Javascript, Interoperability, Windows, Testing, Presentations, Troubleshooting, User Acceptance Testing, Interpersonal..., Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Project Planning, Customer Service, Management
Education
Eastern Michigan University 2011 — 2015
Bachelor’s Degree, Computer and Information Sciences and Support Services
P-CEP 2007 — 2011
Self-employed August 2012 - Present
First Independence Bank May 2012 - July 2012
Blue Cross Blue Shield of Michigan December 2011 - May 2012
Skills
Accounting, Data Entry, Customer Service, Microsoft Office, Outlook, Microsoft Word, Fax, Microsoft Excel, PowerPoint, Adobe Acrobat, Administrative..., Telephone Skills, Photoshop, Dreamweaver, Access
Education
Everest Institute-Southfield 2010 — 2011
certified Med Admin, Medical Administrative/Executive Assistant and Medical Secretary
Wayne County Community College District
Blue Cross Blue Shield of Michigan April 2012 - Present
Johnson Controls October 2011 - March 2012
Merrill Lynch October 2010 - September 2011
Skills
User Acceptance Testing, Quality Center, SDLC, Quality Assurance, Test Planning, Test Management, System Testing, Testing, Software Quality..., Requirements Analysis, Regression Testing, Process Improvement, Test Cases, Visio, QTP, Requirements Gathering, Business Analysis, Test Automation, Agile Methodologies, Manual Testing
Education
Fairleigh Dickinson University 2007 — 2009
Master of Business Administration (M.B.A.), Finance, Management Information System (MIS)
Gujarat University 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blue Cross Blue Shield of Michigan August 2015 - Present
University of Michigan/Blue Cross Blue Shield of Michigan July 2014 - June 2015
University of Michigan Health System 2011 - March 2013
University of Michigan May 2008 - May 2011
University of Michigan April 2003 - May 2008
JC Beal Construction, Inc. 2000 - 2003
Skills
Architectures, Cell Culture, Clinical Development, Clinical Trials, Construction, Cpr Certified, Customer Service, Data Analysis, Diabetes, Healthcare, Higher Education, Hospitals, Infectious Diseases, Life Sciences, Pharmacy, Project Management, SPSS, Research, Public Speaking
Education
University of Michigan College of Pharmacy 2010 — 2014
Doctor of Pharmacy (PharmD), Doctor of Pharmacy
University of Phoenix-Metro Detroit Campus 2005 — 2008
Bachelor of Science (B.S.), Business Management
Eastern Michigan University
Washtenaw Community College
United Health Group June 2014 - Present
CIBER December 2009 - June 2014
United Health Care December 2009 - June 2014
Miracle Software Inc. November 2009 - December 2009
Blue Cross Blue Shield of Michigan September 2004 - November 2009
Allmerica Financial November 2000 - September 2004
Chrysler March 1995 - November 2000
Great Lakes Bancorp January 1991 - March 1995
Alexander Hamilton Life Insurance December 1987 - January 1991
NBD September 1985 - December 1987
Skills
TSO, JCL, COBOL, EDI, SDLC, Mainframe, CICS, Endeavor, Fileaid, ICD-10, HIPAA, PMI Trained, PMI, ANSI X12, management, Strategic Roadmaps, Strategic Architecture, Agile Methodolgy, CMMI, RFP, Resource Management, Application Architecture, PPACA, Health Care Reform, Iso 9000, Enterprise Architecture, Leadership, DB2, Strategic Planning, Management, Program Management, Architecture, MS Project, Vendor Management, PMO, Requirements Analysis, IT Strategy, Business Requirements, Requirements Gathering, Software Project..., Project Portfolio..., Visio, Agile Project Management, Systems Analysis, IT Management, SOA, Data Warehousing, Integration, Business Intelligence, Solution Architecture
Education
Eastern Michigan University 1999 — 2003
MS, Computer Science
Eastern Michigan University 1999 — 2003
MS Certificate, Artificial Intelligence
Eastern Michigan University
BS, Computer Science
Blue Cross Blue Shield of Michigan March 2014 - Present
Blue Cross Blue Shield of Michigan November 2011 - March 2014
Target August 2009 - October 2010
Boy Scouts of America September 2007 - January 2009
University Development, Michigan State University May 2002 - September 2005
Skills
Microsoft Office, Fundraising, Customer Service, Promotions, Event Management, Microsoft Excel, Recruiting, Sales, Microsoft Word, Marketing Strategy, Training, Advertising, Management, Program Management, Human Resources, Employee Training, Leadership
Education
Eastern Michigan University 2011 — 2013
M.S.-HR/OD, HR Management and Organizational Development
Michigan State University 2002 — 2007
Bachelor of Arts; Cognate, Communication, Human Resource Management and Business Administration
Trinity Health October 2010 - September 2013
Blue Care Network September 2007 - May 2009
Blue Cross Blue Shield of Michigan May 2001 - August 2007
DaimlerChrysler May 1992 - March 2001
Skills
Process Improvement, Visio, Healthcare Information..., Project Management, Healthcare, Software Documentation, Business Process..., Program Management, Business Analysis, PMP, SDLC, EHR, Vendor Management, Requirements Analysis, PMO, Software Project..., Requirements Gathering, EMR, HIPAA, Software Implementation, Systems Analysis, Project Portfolio..., Management, Integration
Education
Walsh College 2010 — 2010
Certificate, Project Management
University of Phoenix 2003 — 2004
MBA, Management
Ferris State University 1982 — 1984
BS, Computer Information Systems
22vetsaday January 2013 - Present
Blue Cross Blue Shield of Michigan July 2013 - December 2014
University of Michigan Dearborn Alumni Society February 2012 - January 2013
Public Affairs Alumni Council January 2012 - January 2013
Ford Motor Company April 2006 - August 2012
DaimlerChrysler January 2006 - April 2006
Ford Motor Company March 2005 - December 2005
Ford Motor Credit Company April 2004 - December 2004
Ford Motor Company June 1999 - December 2003
Progressive Tool & Die Industries April 1997 - June 1999
Skills
CBA, Project Planning, PowerPoint, MS Project, MindManager, Camtasia, HTML, Dreamweaver, SharePoint, RoboHelp, Adobe Acrobat, SPSS, Saba, Economics, Ecology, Writing, Life Sciences, Analysis, Budgets, Cost Benefit, Data Analysis, Government, Microsoft Excel, Microsoft Publisher, Microsoft Word, Nonprofits, Policy, Policy Analysis, Proposal Writing, Public Policy, Software Documentation, Strategic Planning, Leadership, Business Process..., Process Improvement
Education
University of Michigan-Dearborn 2007 — 2009
Masters, Public Policy
Eastern Michigan University 1990 — 1995
Bachelor of Science, Written Communications, Biology, General Science
Real Estate One 2014 - Present
Citi June 2012 - February 2014
Blue Cross Blue Shield of Michigan May 2010 - January 2012
The Shirley Redrick State Farm Agency September 2008 - April 2010
Skills
Insurance, Health Insurance, Customer Service, Leadership, Process Improvement, Microsoft Excel, Strategic Planning, Analysis, Team Building, Access, Microsoft Office, Training, Budgets, PowerPoint, Forecasting, Outlook, Microsoft Word, Credit, Administration, Time Management, Business, Loans, Data Analysis, Data Entry, Banking, Employee Benefits, Customer Satisfaction
Education
Eastern Michigan University 2002 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Willow Run High School 1995 — 1999
Bachelor of Business Administration (B.B.A.)
McCreadie Group, Inc. September 2013 - Present
Credit Acceptance April 2013 - August 2013
Oakland Community College September 2008 - June 2013
Eastern Michigan University January 2000 - January 2004
Blue Cross Blue Shield of Michigan January 1997 - January 2000
Holland and Linden High Schools January 1993 - January 1997
Skills
Research, Technical Writing, Outlook, Writing, Editing, Web Design, Teaching, Public Speaking, Higher Education, Staff Development, Software Documentation, Newsletters, E-Learning
Education
Eastern Michigan University 1993 — 2000
MA, Written Communications
Michigan State University 1988 — 1992
BA, Earned secondary teaching certificate in Social Studies and Language Arts
Oakland Community College
Recently completed CIS courses, such as: Web Design (HTML and Dreamweaver) and Photoshop
Blue Cross Blue Shield of Michigan May 2012 - Present
Mercer March 2007 - April 2012
Mercer June 2005 - February 2007
Visteon May 2002 - May 2005
Skills
Performance Management, Employee Benefits, HRIS, HR Consulting, Project Planning, Managed Care, Pensions, System Administration, Human Resources, Management, Budgets, Deferred Compensation, COBRA, Business Development, Project Management, Sales, Defined Benefit, Strategic Planning, Benefits Administration, Healthcare, Health Insurance, Account Management, Employee Engagement, Vendor Management, Insurance, Strategy, Brokers, Leadership, Life Insurance, Disability Insurance, Health Savings Accounts, Medicare, Process Improvement, FMLA, Health Care Reform, ERISA, Training, Workers Compensation, Talent Management, Employee Relations, Group Insurance, Group Medical, Term Life Insurance, Retirement, Actuarial Science, Long-term Care, Underwriting, 401k, Flexible Spending...
Education
Eastern Michigan University 1990 — 1995
MBA
Ferris State University 1983 — 1987
BS
Blue Cross Blue Shield of Michigan June 2014 - Present
Coventrycares of Michigan July 2012 - June 2014
Molina Healthcare December 2003 - March 2010
Molina Healthcare December 2003 - March 2010
Skills
HEDIS, NCQA standards and..., Managed Care, Healthcare, Public Health, Ad-hoc reporting, Healthcare Management, Analysis, Effective communication..., Leadership, Policy, Community Outreach, Program Management, Training, Ad Hoc Reporting, HIPAA, Access, Customer Service, Health Policy, Management, Medicare, Microsoft Excel, Process Improvement, Medicaid, Public Speaking, Research, Data Analysis, PowerPoint, Team Building, Strategic Planning, Social Media, Leadership Development, Microsoft Word, Program Development, Project Management
Education
Baker College
Eastern Michigan University
Blue Cross Blue Shield of Michigan April 2015 - Present
The Sugar House February 2014 - Present
Michigan Home Health Care August 2008 - August 2013
Skills
Ebooks, Editing, Creative Writing, History, Writing, Non-fiction, Blogging, Leadership, Social Media, Published Author, Novels, Publishing, Public Speaking, Book Reviews, Fiction, Storytelling, Memoir, Ghostwriting, Proofreading, Manuscript, Historical Fiction, Historical Research, Management, Patient Advocacy, Patient Education, Quality Patient Care, Patient Safety, Staff Supervision, Staff Training, Staff Retention, Sales Presentations
Education
Ivy Tech Community College-Southwest 1994 — 1995
Licensed Practical Nurse, Nursing Practice
Eastern Michigan University 1991 — 1992
Liberal Arts and Sciences/Liberal Studies
Henry Ford Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Michigan Health System - MedEquip February 2015 - Present
Family Video September 2014 - February 2015
Blue Cross Blue Shield of Michigan September 2013 - July 2014
GENPACT March 2011 - August 2013
Eastern Michigan University April 2008 - December 2010
Eastern Michigan University September 2007 - December 2010
Eastern Michigan University September 2006 - December 2009
Huron Valley Girl Scouts Association May 2007 - August 2007
Skills
Customer Service, Critical Thinking, Leadership, Microsoft Office, Time Management, Clerical Skills, Customer Experience, Communication, Training, Dependable Team Player, Reporting & Analysis, Oral & Written..., Volunteer Management, Social Media, PowerPoint, Microsoft Word, Google Adwords, Google Adwords..., Problem Solving, Management, Microsoft Excel, Online Research, Customer Relations, Non-profit Volunteering, Social Networking, Supervisory Experience, Experience Working with..., Organization Skills, Easily Adaptable, Telephone Skills, High degree of..., Call Centers
Education
Eastern Michigan University 2005 — 2010
Bachelor's Degree of Science, Criminology
Self-employed November 2012 - Present
Blue Cross Blue Shield of Michigan January 2010 - November 2012
Texas Institute for Surgery September 2009 - December 2009
Sona Medspa January 2008 - April 2009
Laser Perfect, Inc. November 2007 - April 2008
HealthSouth Plano Rehabilitation Hospital December 2006 - December 2007
Green Oaks Hospital June 2005 - December 2006
Personal Nurse August 2004 - January 2005
Parkland Health & Hospital Systems August 1997 - August 2004
Skills
Mesotherapy, Healthcare, Medicine, Nursing, Marketing Strategy, Hospitals, Lipotherapy, Art of Dermal Fillers..., Art & Science of Botox, Botox & Dermal Filler..., Obagi Regional Training, Pharmaceutical Sales, Wound Care, Patient Education, Patient Advocacy, Pain Management, Post-surgical Care, Medical Terminology, Medical Compliance, Infectious Diseases, Diabetes, Diabetic Neuropathy, Acute Pain Management, Arthritis, Orthopedic, Surgery, BLS, ACLS, Rheumatology, Medical Records, Managed Care
Education
El Centro College 1997 — 1998
Registered Nurse
El Centro College 1994 — 1997
Associate's Degree, Registered Nursing/Registered Nurse
Health Alliance Plan June 2015 - Present
Blue Cross Blue Shield of Michigan May 2014 - June 2015
University of Michigan School of Public Health September 2012 - April 2014
Medical Advantage Group May 2013 - August 2013
American Red Cross of Washtenaw County December 2009 - August 2012
Adaptive Materials Inc. June 2009 - October 2009
American Red Cross of Washtenaw County September 2008 - May 2009
Eastern Michigan University 2007 - 2008
Skills
Volunteer Management, Non-profits, Fundraising, Grant Writing, Community Outreach, Program Development, Public Speaking, Strategic Planning, Research, Event Planning, Public Relations, Social Media, Marketing Communications, Grants, Microsoft Office, Event Management, Program Management, Proposal Writing, Editing, Social Networking, Program Evaluation, Nonprofits, Statistics, Quality Improvement, SPSS, Public Health, Data Analysis, Community Development, Teamwork, Policy Analysis, Healthcare
Education
University of Michigan School of Public Health 2012 — 2014
Master's Degree, Health/Health Care Administration/Management
Eastern Michigan University 2007 — 2008
BBA, Marketing
Blue Cross Blue Shield of Michigan August 2015 - Present
United Road October 2014 - Present
Quicken Loans October 2013 - July 2014
Quicken Loans January 2013 - October 2013
Verizon Wireless November 1999 - June 2012
Skills
Supervisory Skills, Coaching, Strategic Planning, Critical Thinking, Strategic Communications, Efficiency Management, Project Implementation, Goal Oriented, Self-driven, Self-management, Training & Development, Teamwork, Troubleshooting, Conflict Resolution, Escalation Management, Call Centers, Leadership, 4G, Call Center, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Hiring, Human Resources, Interviews, Incident Handling, Management, Process Improvement, Project Management, Sales, Team Leadership, Team Building, Telecommunications, Training, Wireless, Microsoft Office, Microsoft Excel, Time Management, Outlook, Public Speaking, Strategy
Education
Davenport University 2006 — 2013
Bachelor's degree Marketing, Advertising
Ferris State University 1991 — 1995
Marketing
TEKsystems October 2014 - Present
TEK Systems February 2014 - March 2014
PINNACLE TECHINICAL RESOURCES December 2012 - February 2013
Recycle Livingston November 2011 - December 2011
Blue Cross Blue Shield of Michigan January 1998 - April 2011
JAWOOD MANAGEMENT ASSOCIATES October 1995 - December 1997
ADP September 1976 - August 1995
ADP September 1976 - August 1995
Skills
Microsoft SQL Server, Databases, VBA, Access, Microsoft Excel, SSIS, Oracle, Database Design, Programming, Visual Basic, JCL, Mainframe
Education
Eastern Michigan University
None, Computer Science
Ford Motor Company November 2014 - Present
Blue Cross Blue Shield of Michigan January 2012 - November 2014
Blue Cross Blue Shield of Michigan August 2010 - January 2012
Flagstar Bank September 2003 - August 2010
Skills
Organizational..., Training, Instructional Design, Blended Learning, Needs Analysis, Leadership Development, Talent Management, Leadership, Organizational..., E-Learning, Employee Training, Learning Management, Workshop Facilitation, Employee Engagement, Performance Management, Training Delivery, Onboarding, Career Development, Coaching, Performance Improvement, Staff Development, Time Management, Succession Planning, Instructor-led Training, Learning Management..., Career Counseling, Captivate
Education
Wayne State University 2011 — 2016
PhD, Studying Instructional Technology, Design focus
Oakland University 2005 — 2007
MTD, Instructional Design
Emerson College 2000 — 2002
MA, Writing and Publishing
Olivet College 1995 — 1999
BA, English and Communications
HCR ManorCare August 2013 - Present
Blue Cross Blue Shield of Michigan November 2011 - June 2013
Health Plan of Michigan May 2011 - October 2011
The Reimbursement Group March 2008 - May 2011
Orlando Regional Medical Center (VNA) January 2007 - July 2007
Trinity Health February 1998 - June 2005
Oakwood Hospital and Medical Center January 1997 - January 1998
Mental Health Unit January 1988 - January 1997
Bedside Nurse Practice January 1977 - January 1988
Skills
Utilization Review, Managed Care, Case Managment, Nursing, Physician Relations, Hospitals, Case Management, Utilization Management, Clinical Research, Medical Coding, Inpatient, Mental Health, Medical Devices, Home Care, Healthcare Management
Education
Mercy School of Nursing 1975 — 1977
RN, Nursing
Eastern Michigan University
Maintain State of Florida Nursing
Maintain State of Michigan Nursing
Health Care Management, LLC October 2013 - Present
eClinicalWorks August 2011 - September 2013
Strategic Staffing Solutions May 2010 - July 2011
Pearle Vision August 2008 - April 2010
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Hatch Stamping Company March 2008 - June 2008
Goodyear Tire & Rubber May 2007 - September 2007
Skills
Computer Software..., Clinical Workflow, User Documentation
Education
University of Detroit Mercy 2014 — 2016
Master's Degree, Health Services Administration
Eastern Michigan University 2006 — 2010
Bachelors of Business Administration, Computer Information Systems
Tennessee State University 2005 — 2006
The Bartech Group November 2010 - Present
Project Server Consulting September 2009 - December 2012
Blue Cross Blue Shield of Michigan May 2010 - October 2010
CSC / Covansys July 2004 - December 2008
Kmart January 1998 - April 2003
Sears Holding / Kmart 1998 - 2003
EDS 1990 - 1997
Skills
Vendor Management, SDLC, Visio, PMP, Project Management, Management, PMO, Software Documentation, Databases, SAP, Software Project..., Leadership, Project Delivery, Program Management, Requirements Analysis, Process Improvement, Integration, IT Management, Testing, Human Resources, Information Technology, Business Analysis, Resource Management, Business Process, IT Strategy, Business Intelligence, PeopleSoft, Business Process..., Team Leadership, ERP, Requirements Gathering, MS Project, Budgets, ITIL, Cross-functional Team..., Quality Assurance, Outsourcing, SharePoint, Change Management, Process Engineering, Six Sigma, Project Planning, Analysis, Consulting, Management Consulting, Enterprise Architecture, CRM, Risk Management, Strategy, Project Portfolio...
Education
Ferris State University 1985 — 1989
BS, Marketing
R & G Printing January 2007 - Present
Blue Cross Blue Shield of Michigan February 2005 - January 2014
Skills
Microsoft Word, Management, Marketing, Analysis, Troubleshooting, SAS70, Microsoft Excel, Project Management, Microsoft SQL Server, EDI ANSI X12, Business Analysis, Customer Service, Strategic Planning, Leadership, Microsoft Office
Education
Detroit College of Business-Eastern Region
Bachelor's Degree, Business Administration and Management, General, 3.8
Eastern Michigan University
Master's Degree, Technology
FedEx Office April 2014 - Present
Blue Cross Blue Shield of Michigan 2015 - Present
Skills
Customer Service, Microsoft Office, Management, Retail, Merchandising, Leadership, Microsoft Word, Inventory Control, Inventory Management, Microsoft Excel, Sales, Loss Prevention, Store Management, Visual Merchandising
Education
Eastern Michigan University 2013 — 2016
Computer and Information Systems Security/Information Assurance
Washtenaw Community College 2010 — 2013
Associate’s Degree, General Studies
Aging with Dignity September 2014 - Present
Joanne Eason - Consulting December 2006 - August 2014
FAITH Catholic June 2008 - June 2010
Stony Point Communications, Inc. March 1997 - July 2006
Blue Cross Blue Shield of Michigan 1996 - 1997
The Hanover Insurance Group 1993 - 1996
Rossman Martin & Associates 1992 - 1993
Michigan State University 1991 - 1992
Ferris State University 1989 - 1990
Skills
Media Relations, Public Relations, Copywriting, Press Releases, Marketing, Newsletters, Social Media, Marketing Communications, Event Planning, Non-profits, Fundraising, Blogging, Public Speaking, Social Media Marketing, Marketing Strategy, Publicity, News Writing, Email Marketing, Proposal Writing, Budget Process, Project Management
Education
Michigan State University 1990 — 1991
Master's degree, Advertising/Public Relations
Ferris State University 1986 — 1989
Bachelor's, Business-Public Relations
Ally Financial Inc. June 2015 - Present
Blue Cross Blue Shield of Michigan June 2014 - April 2015
Blue Cross Blue Shield of Michigan May 2013 - April 2015
PharmaScript September 2011 - May 2013
U.S. Commercial Service February 2011 - June 2011
Con-way, Inc / Manpower May 2010 - October 2010
Skills
Recruiting, Employee Relations, Account Management, Program Management, Customer Service, Management, Market Research, Event Planning, Strategic Planning, Logistics, Process Improvement, Business Strategy, Marketing Strategy, Public Speaking, Human Resources, Project Management, Software Training, Microsoft Office, Online Advertising, New Business Development, Negotiation, Sales, QuickMAR, Framework LTC, Medical Billing, Pharmacueticals, Drafting Proposals, Presenting Proposals, Leadership, Employee Benefits, Accpac, Taleo, Outlook, HL7, Business to Business..., Query Analyzer, Query Designer, Analytics, Annual Reports, Reports
Education
Eastern Michigan University 2009 — 2011
Bachelor, Business Administration
Washtenaw Community College 2007 — 2009
Associate, Business Administration
Belleville High School 2000 — 2004
Diploma, General
U.S. Department of Veterans Affairs 2009 - Present
Blue Cross Blue Shield of Michigan 2006 - 2009
Detroit Riverview Hospital 2000 - 2006
Detroit Medical Center 2000 - 2006
Providence Hospital 1998 - 2000
Skills
ACLS, Acute Care, Clinical Research, Cpr Certified, Critical Care, Customer Service, Healthcare, Healthcare Information..., Home Care, Hospitals, Inpatient, Leadership, Medical/Surgical, Microsoft Excel, Nursing, Patient Advocacy, Patient Safety, Pediatrics, BLS, Management, Strategic Planning, Research, Healthcare Management, EMR, Process Improvement, Leadership Development, CPR Certified
Education
Eastern Michigan University
Bachelor's degree, Registered Nursing/Registered Nurse
Grand Canyon University
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Wayne State University
Master's degree, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Michigan July 2014 - May 2015
Blue Cross Blue Shield of Michigan December 2013 - July 2014
Navistar Inc October 2012 - June 2013
BAE Systems June 2012 - October 2012
O'Neil & Associates March 2011 - March 2012
Michigan State University Extension 4-H Youth Development February 2010 - January 2011
The Vanguard April 2009 - January 2010
Portland State University December 2008 - January 2010
Fire Defense Equipment Co., Inc. May 2002 - December 2008
Skills
Technical Writing, Adobe Acrobat, Editing, Newsletters, Proofreading, Microsoft Office, Copy Editing, Publications, XML, Adobe Creative Suite, Photoshop, HTML, Publishing, Graphic Design, Web Design, Facebook, CMS, Web Content, Research, Press Releases, Desktop Publishing, Storyboarding, Wordpress, Writing, Blogging, Social Media, Creative Writing, Project Management, Content Management, Drupal, JavaScript, FTP, WYSIWYG layout tools, Pre-press, Dreamweaver, InDesign, Web Content Management, QuarkXPress, SEO, Social Media Marketing, Illustrator, Copywriting, PHP, CSS, Mac, Word, Photography, Social Networking, Microsoft Word, WordPress
Education
University of Michigan-Dearborn 2013 — 2016
Bachelor of Arts (B.A.), Professional and Technical Writing; International Studies; Education
Oakland Community College 2013 — 2013
Associate of Arts (A.A.), Liberal Arts (Writing/Communication; Computer Information Sciences)
Emerson College 2001 — 2002
Residency, Writing, Literature and Publishing; Digital Culture
Berkley High School 1997 — 2001
Diploma, College Preparatory
MES 2011 - Present
Ryan Santa Studios April 1999 - Present
Livonia Franklin High School March 2007 - February 2014
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Skills
PHP, Coaching, Computer Hardware, Learning Quickly, Learn New Software..., Out Of the Box, Zend Studio, Zend Server, Friendly Demeanor, Social Skills, Computer Graphics, Music Production, Music Theory, UML, Music Engineering, Flash Animation, Dreamweaver, Photoshop, Adobe Fireworks, Social Networking, Network Administration, Network Security, Wireless Networking, Cisco Technologies, C++, C#, Steinberg Nuendo, Ableton Live, JavaScript, A++, User Friendly, Networking, Customer Relations, Relationship Building, Microsoft Office, Microsoft Excel, Customer Service, Social Media, PowerPoint, Public Speaking
Education
Eastern Michigan University 2006 — 2010
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Blue Cross Blue Shield of Michigan September 2014 - Present
Blue Cross Blue Shield of Michigan September 2011 - Present
Blue Cross Blue Shield of Michigan September 2009 - September 2011
Skills
Management, Process Improvement, Leadership, Medicare, Strategic Planning, Medicaid Managed Care, Business Management, Compensation & Benefits, Operations Management, Customer Retention
Education
Wayne State University 2015 — 2017
Master of Business Administration (M.B.A.), International Business
Eastern Michigan University 2009 — 2011
Bachelors, Business Management
Schoolcraft College 2008 — 2009
Associate’s Degree, Business
Blue Cross Blue Shield of Michigan July 2015 - Present
Highmark Health Solutions April 2015 - July 2015
Highmark December 2013 - April 2015
Highmark March 2012 - December 2013
US Medical Management March 2010 - March 2012
Hewlett-Packard November 2006 - March 2010
Skills
Accounting, Analysis, Strategic Planning, Financial Analysis, Budgets, Finance, Financial Reporting, General Ledger, Forecasting, Financial Forecasting, Financial Modeling, Management, Outlook, Microsoft Excel, Client Presentation, Medicare Advantage, SAP, Medicare Part D, Pharmaceutical Industry, Commercial Insurance, Pricing Strategy, Medicare, Leadership, Process Improvement, Healthcare, Business Analysis
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2013 — 2016
Master of Business Administration (MBA), Finance
Edinboro University of Pennsylvania 2004 — 2006
B.S, Business Administration Accounting
High School
Western Michigan University
Blue Cross Blue Shield of Michigan July 2012 - Present
NASA - National Aeronautics and Space Administration June 2015 - July 2015
NASA - National Aeronautics and Space Administration March 2015 - April 2015
Chrysler March 2011 - July 2012
United Solar Ovonic / Energy Conversion Devices April 2006 - June 2009
Haden Schweitzer Corp. November 2004 - February 2006
Robert Bosch 2004 - 2004
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Process Engineering, Program Management, Continuous Improvement, Project Management, Automotive, Manufacturing, Cross-functional Team..., Root Cause Analysis, Engineering Management, Value Stream Mapping, SPC, Quality Management, Testing, Engineering, FMEA, Kaizen, MS Project, Earned Value Management
Education
Embry Riddle Aeronautical University-Worldwide 2012 — 2014
Master of Aeronautical Science (MAS), Space Operations Management
Lawrence Technological University 2007 — 2010
Master of Business Administration (MBA), Project Management
Lawrence Technological University
Graduate Certificate, Project Management
Lawrence Technological University 2001 — 2006
Bachelor of Science (BS), Mechanical Engineering Technology
Blue Cross Blue Shield of Michigan April 2002 - Present
Kinetik Edge 1998 - Present
Macomb Community College and Pedageo Media, Inc. July 2003 - December 2004
Aquent Partners February 2000 - January 2002
Nedd/Worldwide Public Relations April 2000 - April 2001
Avanti Group August 1999 - February 2000
Skills
Photography, Graphics, Corporate Identity, Layout, Typography, Posters, Flyers, Positive Personality, Dog Training, Social Media, Corporate Communications, Leadership, Leadership Development, Life Coaching, Professional Mentoring, Public Speaking, Motivational Speaking, Team Building, Emcee, Inspiring People, Inspiring Teams, Confidence Building, Business, Team Leadership, Teaching, Training, Passion for Helping..., Passion for Success, Social Networking, Marketing Communications, Graphic Design, Art Direction, Blogging
Education
Eastern Michigan University 1997 — 1999
Bachelor of Fine Arts (B.F.A.), Graphic Design, Graduated Cum Laude
Macomb Community College 2002 — 2003
Entrepreneurial Certification, Business
Macomb Community College 2001 — 2002
Certification in the New Media Technology Program for Professional Web Design, Web Design & Multimedia
Edison Community College 1995 — 1997
Associate of Arts (A.A.), Communication, Speech, Psychology, Fine Arts, Graduated Magna Cum Laude (4.0 GPA)
Port Charlotte High School 1993 — 1995
High School Diploma, Honors/College Prep
Blue Cross Blue Shield of Michigan September 2011 - July 2013
Blue Cross Blue Shield of Michigan December 2008 - September 2011
National Football League October 2006 - March 2008
Skills
Public Speaking, Project Management, Negotiation, Sales, New Business Development, Media Relations, Strategic Partnerships, Creative Problem Solving, Corporate Sales..., Teamwork, Team Leadership, Agile Project Management, Healthcare Consulting, Employee Engagement, Leading Diverse Teams, Relationship Management, Building Relationships, Customer Service, Event Planning, Fundraising, Leadership, Team Building, Social Media, Problem Solving
Education
Eastern Michigan University
Bachelor of Science (B.S.), Communication, General
ViSalus October 2012 - Present
Blue Cross Blue Shield of Michigan June 2012 - August 2012
Blue Cross Blue Shield of Michigan June 2011 - August 2012
Coordinated Student Advising Team (CSAT) September 2011 - April 2012
Jimmy Jazz clothing & shoe store February 2011 - June 2011
Holden Boys & Girls Club April 2010 - April 2011
Skills
•Clerical (Microsoft..., •Leadership Training, •Data Entry Skills, •Analyzing Information, Child Care, CNAS, Customer Service, Customer Satisfaction, Customer Retention, Retail Sales
Education
Eastern Michigan University 2011 — 2015
Chandler Park Academy 2007 — 2011
TRW Automotive April 2010 - Present
BSC Solutions Inc January 2004 - Present
Blue Cross Blue Shield of Michigan September 2008 - March 2010
TRW Automotive December 2009 - December 2009
ArvinMeritor October 2007 - August 2008
Blue Cross Blue Shield of Michigan August 2004 - November 2007
Ford Motor Company January 2004 - August 2004
ArvinMeritor October 1999 - January 2004
Corning Incorporated February 1999 - October 1999
Tower International (Active Tools) 1995 - 1999
Skills
PeopleSoft, Oracle Applications, Oracle E-Business Suite, ERP, Crystal Reports, Requirements Analysis, COBOL, Vendor Management, Business Analysis, PMP, Data Warehousing, Business Intelligence, Cross-functional Team..., Oracle, Pre-sales, Supply Chain, Strategic Sourcing, SDLC, Process Improvement, Cloud Applications, Taleo, Performance Tuning, Business Development, Business Process..., Business Strategy, IT Strategy, Technical Recruiting, Account Management, Cloud Computing, Business Process..., Information Technology, SOA, Integration, Business Process, CRM, Outsourcing, Contract Recruitment, IT Service Management
Education
Faculty of Management Studies - University of Delhi 1985 — 1987
MBA, IT/Finance
Indian Institute of Technology (Banaras Hindu University), Varanasi 1981 — 1985
Blue Cross Blue Shield of Michigan February 2015 - Present
Blue Cross Blue Shield of Michigan September 2014 - Present
JPMorgan Chase July 2013 - Present
JPMorgan Chase August 2012 - July 2013
JPMorgan Chase July 2011 - August 2012
Quicken Loans February 2011 - June 2011
Busch's Valu-Land November 2002 - January 2011
Skills
Sales, Customer Service, Management, Banking, Teamwork, Microsoft Office, Team Building, Customer Retention, Microsoft Word, Leadership, Retail, Coaching, Branch Banking, Training, Customer Satisfaction, Risk Management, Time Management, Event Planning, Interviews, Marketing, Public Speaking, Finance, Market Research, Outlook, Recruiting, Social Networking
Education
Eastern Michigan University 2009 — 2010
BBA, Marketing
Washtenaw Community College 2005 — 2009
Associates in Arts, Business
Washtenaw Community College 2005 — 2009
Associates in Applied Science, Occupational Studies
Toll Brothers May 2014 - Present
BNP Media August 2013 - April 2014
BNP Media January 2012 - August 2013
BNP Media July 2011 - January 2012
Great Lakes Educational Group January 2011 - July 2011
Von Maur May 2010 - January 2011
Eastern Michigan Upward Bound September 2007 - May 2010
Blue Cross Blue Shield of Michigan June 2008 - August 2008
Karen A Constantine June 2006 - September 2006
Skills
Time Management, Multitasker, HTML, Photoshop, Scheduling, Customer Service, Social Media, Email Marketing, Dreamweaver, Marketing Strategy, Event Management, Digital Marketing, Promotions, Public Speaking, Advertising, Online Advertising, Marketing, Editing
Education
Eastern Michigan University 2007 — 2011
Bachelor's Degree, Business Administration; Marketing -Sociology
Blue Cross Blue Shield of Michigan November 2013 - Present
EVEREST INSTITUTE October 2009 - April 2012
NET MD BUSINESS September 2005 - February 2010
WAYNE MEMORIAL HIGH SCHOOL October 2003 - April 2005
Skills
ICD-9, CPT, HCPCS, Cpr Certified, BLS instructor, Typing 55 wpm, Outlook, Microsoft Excel, Microsoft Word, Teaching, Medical Billing, Microsoft Office, Leadership, Lotus Notes, PowerPoint, BLS, Access, Typing, Employee Benefits, Healthcare, HIPAA, Hospitals, Medicare, Customer Service, Training, Management, Public Speaking, Medical Terminology, Insurance, EMR, Strategic Planning, Leadership Development, Healthcare Information..., Healthcare Management, Medical Records, Medicaid, Invoicing, Nonprofits, Data Entry, Practice Management, Medical Coding
Education
Walden University 2011 — 2015
Master of Science (MS), Adult and Continuing Education and Teaching
University of Phoenix 2007 — 2012
Bachelor of Science, Health Care Administration Intent 2010
National Institute of Technology 2004 — 2005
Certification, Medical Billing and Coding
Eastern Michigan University 1999 — 2004
Bachelor of Science, Communications Intent 2004
Blue Cross Blue Shield of Michigan December 2013 - Present
Michigan Orthotics & Prosthetics Association 2013 - Present
A-S-C Orthotics & Prosthetics January 1991 - Present
Eastern Michigan University Orthotics & Prosthetics Program 2010 - 2012
Michigan Orthotics & Prosthetics Assoc. 1991 - 2011
Flex-Foot 1987 - 2005
University of Michigan O&P Dept 1986 - 1987
Skills
Prosthetics, Orthotics, glassblower, lampworker, Spine, Surgery, Research, Pediatrics, Orthopedic, Humanitarian Assistance, Medical Devices, Teaching, Clinical Research, Rehabilitation, Healthcare, Sports Medicine, Wound Care, Biomechanics, Gait Analysis
Education
University of Washington School of Medicine 1978 — 1981
BS, Prosthetics & Orthotics
Eastern Michigan University
Blue Cross Blue Shield of Michigan April 2015 - Present
Blue Cross Blue Shield of Michigan May 2012 - April 2015
Comerica Bank November 2008 - May 2012
Comerica Bank June 2005 - November 2008
Huntington Bank January 1992 - June 2005
Skills
Process Improvement, Six Sigma, Analysis, Business Analysis, Business Process..., Banking, Leadership, Management, Strategy, Management Consulting, Financial Analysis, Operations Management, Business Process, Strategic Planning, Call Centers, Analytics, Team Building, Statistical Reporting, Visio, Training Delivery, Statistical Software, Statistics, Data Analysis, Continuous Improvement, Forecasting, Team Leadership, Finance, Budgets, Time Management, Business Intelligence, Performance Management, Customer Satisfaction, Program Management, Cross-functional Team..., Project Management, Commercial Banking, Lean Six Sigma, Business Management, Team Management
Education
Eastern Michigan University
Master, Business Administration
Eastern Michigan University
Bachelor, Business Administration; Finance Major
Eastern Michigan University
MS, Quality Management
Ohio University
Anthropology
Blue Cross Blue Shield of Michigan October 2007 - Present
Michigan Compensation Association 2005 - 2010
Blue Cross Blue Shield of Michigan August 2000 - October 2007
Skills
Compensation, Employee Relations
Education
Eastern Michigan University 1986 — 1990
Kettering University
BCBSM April 1985 - Present
Blue Cross Blue Shield of Michigan 1982 - Present
Education
Eastern Michigan University 1979 — 1981
Schoolcraft College 1975 — 1978
Associate in Arts, math
Blue Cross Blue Shield of Michigan Manager, Business Segment Performance Middle and Small GroupBlue Cross Blue Shield of MichiganOctober 2012 - March 2014
Skills
Health Insurance, Underwriting, Business Analysis, Managed Care, Process Improvement, Sales, Medicare, Leadership, Strategic Planning, Healthcare, Team Building, Disability Insurance, Healthcare Information..., HIPAA, Insurance
Education
Eastern Michigan University 1981 — 1983
Bachelor of Business Administration (BBA), Business Administration and Management, General
Henry Ford Community College 1979 — 1981
Associate Degree, Liberal Arts and Sciences/Liberal Studies
Blue Cross Blue Shield of Michigan June 2009 - Present
Dean Health Plan August 2007 - November 2008
CUNA Mutual Group December 2006 - May 2007
American Family Insurance March 2006 - November 2006
Skills
Business Analysis, Business Process, Requirements Analysis, Consulting, Management, Change Management, Business Process..., Business Requirements, SDLC, Software Project..., Requirements Gathering, Project Management, Leadership, Business Process Mapping, Risk Management, Process Improvement, Enterprise Architecture, IT Strategy
Education
Fachhochschule Pforzheim - Hochschule für Gestaltung, Technik und Wirtschaft 2003 — 2005
MBA, Strategic Management, International Management
Blue Cross Blue Shield of Michigan 2011 - Present
Blue Cross Blue Shield of Michigan 2009 - 2011
Blue Cross Blue Shield of Michigan 2006 - 2009
Blue Cross Blue Shield of Michigan 2004 - 2006
Education
Eastern Michigan University
Master of Arts (M.A.), English (Written Communications)
Hampton University
Bachelor of Arts (B.A.), Mass Media Arts
Xerox April 2013 - Present
Tech Systems, Inc. June 2012 - April 2013
Advanced Automation Consulting September 2010 - June 2012
State of Georgia Department of Community Health April 2010 - September 2010
BlueCross BlueShield of SC February 2008 - February 2010
Blue Cross Blue Shield of Michigan April 2001 - February 2008
EDS 1986 - 1999
Skills
PMP, SDLC, Process Improvement, MS Project, Project Planning
Education
Eastern Michigan University 1974 — 1975
Cass Tech High School 1971 — 1974
Chem Bio
Comerica Bank April 2011 - Present
Blue Cross Blue Shield of Michigan September 2010 - April 2011
Synova (Ford Motor Co.) February 2009 - September 2010
Chrysler LLC/DaimlerChrysler AG August 2005 - November 2008
DaimlerChrysler AG November 2002 - August 2005
DaimlerChrysler May 2000 - November 2002
Chrysler Co.(CDI)/DaimlerChrysler July 1995 - May 2000
Northern Wire & Cable March 1994 - July 1995
Integrated Systems Solutions Corp June 1993 - March 1994
Skills
Unix, Websphere, Solaris
Education
Ferris State University 1989 — 1993
Bachelor of Science in Business, Computer Information Systems
The George Washington University - School of Business 2005 — 2006
Master's Certificate, Project Managment
Carmeuse Lime and Stone April 2014 - Present
Blue Cross Blue Shield of Michigan December 2013 - April 2014
EDMC January 2010 - August 2013
EDMC October 2007 - January 2010
HJ Heinz August 2005 - October 2007
Carmeuse Lime and Stone July 2004 - August 2005
Visteon October 2000 - June 2004
Ford Motor Company July 1997 - October 2000
Skills
Strategic Planning, Corporate Financial..., Board of Directors..., Earnings Call, Budgets, Forecasting, Scenario Analysis, Project Management, International Operations, Acquisitions, Pricing Strategy, Cost Control, Operational Risk..., Financial & Operational..., Internal Controls, Staff Development, Analytics, Corporate Finance, Strategy, Business Analysis, Team Building, Strategic Financial..., Accounting, Business Process..., Financial Planning, Budgeting, Cross-functional Team..., Managerial Finance, Management, Program Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1996 — 1997
MBA, Finance
University of Pittsburgh - Graduate School of Public and International Affairs 1995 — 1997
MPIA, International Affairs
Edinboro University of Pennsylvania 1990 — 1995
BA, Political Science, Spanish
DST Health Solutions April 2008 - Present
Comerica Bank February 2008 - April 2008
Blue Cross Blue Shield of Michigan January 2007 - February 2008
Budco, The Dialogue Company 2003 - 2007
Comau March 1998 - September 2001
Detroit Ball Bearing - Invetech June 1985 - March 1998
Invetech 1985 - 1998
Skills
Project Management, PMP, Program Management, Software Documentation, Vendor Management, Strategy, Business Analysis, Process Improvement, SDLC, Cross-functional Team..., PMO, Management, Software Project..., Marketing, Project Portfolio..., Sales, Enterprise Software, Risk Management, Clarity, JIRA, CA Clarity, Microsoft Project, Office 365
Education
Eastern Michigan University 1980 — 1985
Bachelor of Science
Blue Cross Blue Shield of Michigan May 2008 - Present
DaimlerChrysler April 2004 - April 2008
Chrysler September 1998 - March 2004
Michigan Peer Review Organization August 1996 - September 1998
Education
Eastern Michigan University 2006 — 2008
Master, Computer Infomation Systems
Oklahoma State University 2003 — 2006
BA, Management Information Systems
Blue Cross Blue Shield of Michigan December 2014 - Present
BCBSM 1999 - Present
Blue Cross Blue Shield of Michigan January 2008 - December 2014
Skills
PMP, Requirements Analysis, Test Planning, Change Management, System Testing, Testing, Problem Solving, Microsoft Office, MS Project, SDLC, HIPAA, PMO, SOW, Requirements Gathering, Resource Management, Project Planning, Mainframe, Business Process, Software Configuration..., Business Analysis, Vendor Management, Business Process..., Quality Assurance, Process Improvement, Program Management, Integration, Documentation, Visio, Healthcare IT, Application Development, PMBOK, Business Requirements, CMM, User Acceptance Testing, Release Management, Quality Management, Software Project..., Project Portfolio..., CMMI, RUP, Systems Analysis, Risk Management, Project Delivery, Requirements Management, Analysis, Team Leadership, Software Implementation, SharePoint, Mentoring, Fileaid
Education
Wayne State University 1982 — 1988
Master of Business Administration (MBA), Finance, General
Eastern Michigan University 1978 — 1980
Bachelor's degree, Operations Research - Information Technology
Blue Cross Blue Shield of Michigan April 2004 - Present
The Auto Club Group April 1995 - March 2004
AAA Michigan 1995 - 2004
FaciliTech Systems International 1985 - 1994
Skills
COBOL, Mainframe, DB2, Xpediter, Fileaid, Endevor, DB2/SQL, VSAM, JCL, MVS, IBM Mainframe, CICS, Application Development, Websphere, PL/SQL, Unix, Unix Shell Scripting, Oracle SQL
Education
Eastern Michigan University 1972 — 1976
BBA, Operations Research & Information Systems
Chrysler Financial 1999 - Present
Blue Cross Blue Shield of Michigan April 2005 - December 2008
Metropolitan Home Inspections, L.L.C. March 2004 - March 2005
Daimler Chrysler Financial Services 1999 - 2005
Marco Island Marriott 1996 - 1999
Education
Ferris State University 1991 — 1996
Bachelor of Science, Business Administration
Blue Cross Blue Shield of Michigan November 2004 - Present
Education
Eastern Michigan University 2000 — 2004
Criminology
Blue Cross Blue Shield of Michigan October 2014 - Present
Blue Cross Blue Shield of Michigan July 2011 - Present
Deloitte & Touche October 2010 - June 2011
PricewaterhouseCoopers January 2008 - September 2010
TCF Bank August 2005 - June 2006
Education
Eastern Michigan University 2005 — 2008
Master of Science, Accounting
Bharatiya Vidya Bhavan
Eastern Michigan University
Bachelor of Science, Individualized
Eastern Michigan University
Master of Science, Information Systems
Eastern Michigan University
Graduate Certificate, Finance
Blue Cross Blue Shield of Michigan May 2005 - Present
Compuware May 1998 - May 2005
Education
Eastern Michigan University 1995 — 1998
BS
Evangel Ministries Church 2005 - Present
InterVarsity Press January 2002 - Present
Chosen Vessels Ministries, Inc. January 1999 - Present
Chosen Vessels Ministries, Inc. January 1999 - Present
Blue Cross Blue Shield of Michigan July 2007 - June 2008
New Creaitons Community Outreach 2003 - 2008
Rosedale Park Baptist Chiurch 1993 - 2004
Skills
Public Speaking, Books, Nonprofits, Published Author, Editing, Publishing, Motivational Speaking, Training, Discipleship, Blogging, Social Networking, Leadership Development, Proofreading, Creative Writing, Copywriting, Copy Editing, Research, Coaching, Writing, Conferences, Program Development, Non-profits, Theology, Advertising, Pastoral Care, Social Media, WordPress, Content Development, Newsletters, Event Management, Biblical Studies, Volunteer Management, Freelance Writing, Facebook, Religion, Fundraising, Marketing Communications, Social Media Marketing, Grant Writing, Publicity, Preaching, Community Outreach, Teaching, Marketing, Event Planning, Web Content, Leadership, Ebooks, Poetry, Public Relations
Education
Eastern Michigan University 2007 — 2008
Graduate Certificate, Health Education
North Park University 1972 — 1976
BSN, Nursing
Blue Cross Blue Shield of Michigan Licensed Zumba InstructorZumba Fitness LLCFebruary 2011 - Present
Education
Eastern Michigan University 1990 — 1991
Schoolcraft College
Still working towards degree, English
Henry Ford Health System September 2015 - Present
Blue Cross Blue Shield of Michigan April 2014 - Present
Improvement Path Systems October 2010 - April 2014
Beaumont Hospitals April 2006 - October 2010
Henry Ford Health System November 2001 - April 2006
Lafarge Cement May 1999 - November 2001
Kmart Corporation November 1998 - May 1999
The Stroh Brewery Co 1997 - 1998
Ernst & Young May 1996 - August 1997
Skills
Data Mining, Statistics, SAS, Forecasting, Analysis, Data Analysis, Predictive Modeling, Process Improvement, Statistical Modeling, Strategic Planning, Market Research, Healthcare, Minitab
Education
Penn State University 2010 — 2013
MAS, Applied Statistics
Eastern Michigan University 1999 — 2001
MBA
Michigan State University 1992 — 1996
BA, Materials and Logistics Management
Michigan Production Alliance July 2009 - Present
Blue Cross Blue Shield of Michigan 2000 - Present
Business Software Systems, Inc. 1986 - 2000
Jabil 1984 - 1986
Skills
Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Microsoft Office, Active Directory, Relational Databases, Powershell, Scripting, Blackberry Enterprise..., Accounting, Print Management, Micro Focus COBOL, Mobile Devices, Fax, Windows Server, Servers, Troubleshooting, Project Management, VMware, VBScript, IT Management, Leadership, Information Technology, Data Center, XP, Analysis, Windows, System Administration, Integration, Networking, Security, SDLC, SharePoint, Technical Support, Visio, Enterprise Software, Infrastructure, Management, Enterprise Architecture, Software Documentation, Change Management
Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Management Information Systems, Magna Cum Laude
Stevenson H.S.
Magna Cum Laude
Walsh College of Accountancy and Business Administration
Blue Cross Blue Shield of Michigan January 1987 - Present
Skills
Insurance, Health Insurance, Sales, Account Management, Managed Care, Employee Benefits, Medicare, Brokers, Claim, Disability Insurance, Health Savings Accounts, Healthcare, Leadership, Life Insurance, Long-term Care, Strategic Planning, Team Building, Underwriting
Education
Eastern Michigan University 1982 — 1986
Bachelor of Business Administration (BBA), Marketing
Blue Cross Blue Shield of Michigan August 2011 - Present
EMU January 2010 - August 2011
HARRISON PIPING SUPPLY November 2007 - March 2009
Ferguson Enterprises January 2007 - November 2007
D&C Plumbing Supply March 2004 - January 2007
D&C Plumbing Supply January 1995 - March 2004
Linwood Pipe and Supply 1985 - 1989
Skills
Social Media, Fundraising, Microsoft Office, Coaching, Training, Human Resources, Strategy, Time Management, Customer Service, Employee Training
Education
Eastern Michigan University 2010 — 2011
enrolled, Health Education
Oakland University 2010 — 2010
nondegree, Career Development Facilitator
Wayne State University 1989 — 1992
Bachelor of Arts, Sociology
Blue Cross Blue Shield of Michigan July 2015 - Present
Procom Services July 2013 - July 2015
Computer Consultants, Inc. May 2011 - March 2013
AlixPartners, LLP April 2008 - May 2010
Stout Risius Ross, Inc March 2000 - April 2008
Hedge & Company, Inc July 1997 - March 2000
Barton Malow Company March 1992 - July 1997
Skills
Visio, Administrative..., Outlook, Leadership, Data Entry, Accounts Receivable, SharePoint, Accounting, Accounts Payable, Training, Management, Project Management, Teamwork, Analysis, Finance, CRM, Time Management, Process Improvement
Education
Eastern Michigan University 1988 — 1992
Bachelor of Science, Office Technology, Word Processing Administrator
Eastern Michigan University 1988 — 1992
Bachelor's degree, Word Processing Administrator
Blue Cross Blue Shield of Michigan August 2011 - Present
Blue Cross Blue Shield of Michigan June 2009 - July 2011
Blue Cross Blue Shield of Michigan July 2005 - June 2009
Blue Cross Blue Shield of Michigan January 1999 - July 2005
Blue Cross Blue Shield of Michigan September 1991 - January 1999
Blue Cross Blue Shield of Michigan April 1989 - September 1991
Skills
Leadership, Insurance, Process Improvement, SDLC, Customer Service, Employee Benefits, Program Management, Managed Care, Medicare, Healthcare, Underwriting, Cross-functional Team..., Business Analysis, Health Insurance, Vendor Management, Business Process..., Risk Management, HIPAA, Claim
Education
Michigan State University 1985 — 1989
BA, Business
Erasmus University Rotterdam
International Business, 4.0
Blue Cross Blue Shield of Michigan December 2014 - Present
Compliance Solutions December 2004 - November 2014
American Dental Association March 1999 - June 2004
Medical Group Management Association January 1998 - January 1999
United States Environmental Protection Agency January 1993 - January 1995
Skills
Negotiation, Legislation, Politics, Strategic Planning, Legislative Relations, Government, Insurance, Political Campaigns, Policy, Public Policy, Healthcare, Research, Grassroots Organizing, Policy Analysis, Health Policy, Speech Writing, Strategic Communications, Coalitions, Healthcare Management, Legislative Research, Nonprofits, Fundraising, State Government, Regulations, Political Consulting, Medicaid, Public Affairs, Public Speaking, Federal Government, Legislative Affairs, Congress, Appropriations, Governmental Affairs, Public Relations, Political Communication, Political Science, Strategy, Medicare, Economic Development
Education
University of Detroit Mercy 2013 — 2014
Master of Science (M.S.), Health/Health Care Administration/Management, 4.0
Eastern Michigan University 1991 — 1995
B.S, Social Science
Eastern Michigan University
B.S., Political Science
Blue Shield of California June 2013 - Present
Alameda Alliance for Health 2012 - May 2013
Kaiser Permanente 2011 - 2012
OfficeMax 2010 - 2011
Blue Cross Blue Shield of Michigan April 2006 - October 2010
Saras America 2003 - 2006
Nagarjuna fertilizers and chemicals limited 1997 - 2000
Skills
Project Management, SDLC, Program Management, Vendor Management, Business Intelligence, Business Process..., Requirements Analysis, Process Improvement, Change Management, Team Building, Visio, Risk Management, Strategic Planning, SharePoint, Project Planning, Cross-functional Team..., PMO, MS Project, Project Portfolio..., Software Project..., IT Management, Agile Project Management, Outsourcing, Project Delivery, Healthcare Information..., Team Leadership, Management, Requirements Gathering, Resource Management, Business Process Design, Leadership, IT Strategy, IT Service Management, Integration, Business Process, PMP, Governance, Agile Methodologies, Solution Architecture, Enterprise Architecture, Business Process..., Business Requirements
Education
Fairleigh Dickinson University
MBA, Finance
Institute of Company Secretaries of India
Associate Company Secretary, Corporate Law, Accounting, Taxation
Osmania University
M.S., Accounting, Commerce
Blue Cross Blue Shield of Michigan October 2014 - Present
Blue Cross Blue Shield of Michigan September 2002 - Present
Electronic Data Systems November 1996 - September 2002
Skills
Business Analysis, HIPAA, Healthcare, ICD-10, Integration, Managed Care, Management, Process Improvement, Program Management, Requirements Analysis, SDLC, SharePoint, Vendor Management, Visio
Education
Eastern Michigan University
BS, Healthcare Administration
Walsh College of Accountancy and Business Administration
Masters, Financial Planning
Wayne County Community College
AS, Nursing - RN
PTD Technology January 2012 - Present
Blue Cross Blue Shield of Michgan (via Lazer Tec) August 2011 - December 2011
Thomson Reuters September 2010 - January 2011
Red Sky Coffee House May 2007 - November 2009
Thomson Reuters October 2002 - May 2007
Blue Cross Blue Shield of Michigan February 1990 - August 1998
Great Lakes Bancorp (now part of TCF Bank) April 1986 - February 1990
Education
Eastern Michigan University 1982 — 1987
BA, Written Communication
Home August 2014 - Present
Genpact - Jawood Healthcare Solutions November 2013 - August 2014
Home August 2012 - November 2013
Blue Cross Blue Shield of Michigan September 1999 - July 2012
Blue Cross Blue Shield of Michigan June 1990 - September 1999
Blue Cross Blue Shield of Michigan August 1988 - June 1990
Skills
Claim, Customer Service
Education
Eastern Michigan University 1998 — 1999
Master's, Technology
Wayne State University 1983 — 1987
Bachelor, Business
UC San Diego Health System March 2015 - Present
UCLA Health System October 2012 - March 2015
UCLA Health System November 2011 - October 2012
UCLA Health System March 2010 - November 2011
Stockamp, A Huron Consulting Group Practice 2008 - 2010
William Beaumont Hospital May 2007 - June 2008
University of Michigan Health System 2006 - 2008
Aflac 2005 - 2008
Hawaii Medical Service Association 2004 - 2005
Blue Cross Blue Shield of Michigan 2004 - 2004
Skills
Hospitals, Healthcare, Healthcare Management, Strategic Planning, Healthcare Information..., Revenue Cycle, Physicians, Leadership, EHR, Performance Improvement, Quality Improvement, Healthcare Consulting, Managed Care, Research, Strategy, Health Insurance, Team Building, Epic Systems, Informatics, EMR, Physician Relations, Analysis, Pediatrics, Change Management
Education
Eastern Michigan University 2001 — 2004
B.S., Health Administration, magna cum laude
University of Michigan
M.H.S.A., Health Services Administration
Blue Cross Blue Shield of Michigan June 2014 - Present
Ford Motor Credit Company May 2011 - June 2014
Thomson Reuters April 2008 - June 2009
Skills
SOA, Java Enterprise Edition, SDLC, Weblogic, Agile Methodologies, Spring, Enterprise Architecture, DB2, Oracle, Web Services, SQL, XML, Hibernate, Websphere, Struts
Education
Eastern Michigan University 2005 — 2007
Master's degree, Computer Science
Osmania University 2000 — 2003
Bachelor's degree, Computer Applications
Blue Cross Blue Shield of Michigan January 2015 - Present
BCBSM January 2011 - January 2015
American Community Mutual Insurance Company November 1995 - October 2009
Alexander Hamilton Life Insurance Company May 1992 - November 1995
Purdue University August 1988 - December 1990
Pennsylvania State University October 1984 - August 1988
Skills
Analysis, Project Management, Customer Service, Insurance, Health Insurance, Data Analysis, Underwriting, Access, Healthcare, Microsoft Excel, Analytics, Business Process..., Requirements Gathering, Leadership, Policy, Time Management, Program Management, Team Building, Process Improvement, Change Management, Business Process, Strategy, Cross-functional Team..., Quality Assurance, Project Planning
Education
Pennsylvania State University 1980 — 1984
none, Higher Education Administration
Massachusetts Institute of Technology 1976 — 1980
B.S, Earth & Planetary Sciences
Eastern Michigan University
none, Actuarial Mathematics
Pennsylvania State University
M.S, Astronomy
GMAC Financial Services Lead AnalystGE Capital2010 - 2013
Blue Cross Blue Shield of Michigan 2008 - 2011
Ford Motor Company 2004 - 2009
Education
Eastern Michigan University 2010 — 2011
Graduate Certificate, Health/Health Care Administration/Management
Battle Creek Health Systems November 2005 - June 2008
Blue Care Network November 2004 - November 2005
Blue Cross Blue Shield of Michigan June 1987 - November 2004
Michigan National Corporation 1984 - 1987
Allstate Insurance January 1980 - November 1983
Walgreens 1978 - 1979
Education
Kellogg Community College 2008 — 2011
Nursing
Wayne State University 1999 — 2002
Library
Ferris State University 1974 — 1977
B.S. Accounting
Blue Cross Blue Shield of Michigan July 2012 - Present
Blue Cross Blue Shield of Michigan November 2011 - Present
BCBSM June 2010 - December 2011
Blue Cross Blue Shield, MI November 2007 - August 2009
Education
Eastern Michigan University
MS
Blue Cross Blue Shield of Michigan August 2011 - Present
Eastern Michigan University October 2009 - April 2011
Global Educational Excellence October 2007 - October 2009
UGAR-GUINEA INSURANCE (Conakry, GUINEA) December 2001 - January 2003
UGAR - GUINEA Insurance September 1997 - December 2001
Skills
Microsoft Excel, Microsoft Office, Financial Analysis, Risk Assessment, PowerPoint, Research, Microsoft Word, Financial Reporting, Financial Accounting, Auditing
Education
Eastern Michigan University 2009 — 2011
Master, MBA/Internal Auditing
University of Gamal Abdel Nasser - Guinea 1993 — 1997
Bachelor of Science, Mathematics
Ste Marie de Dixinn 1987 — 1993
High School Diploma
Belleville Child Care Center January 2010 - Present
Blue Cross Blue Shield of Michigan May 2009 - December 2009
Blue Cross Blue Shield of Michigan May 2003 - September 2003
Skills
CAD, catia, Web Design, maya, Private Pilot, Child Development, Early Childhood..., Photoshop, InDesign, Dreamweaver, Autodesk Software, Darkroom, Microsoft Office, Pagemaker, Visual C++, Solidworks, Catia
Education
Washtenaw Community College 2009 — 2010
Child Development Associate Credential, Child Development, 3.9
Eastern Michigan University 2003 — 2008
Bachelor of Applied Science (BASc), Computer Aided Design, Aviation Flight Technology, Graphic Communication, 3.85
Minacs Marketing Solutions October 2014 - Present
Blue Cross Blue Shield of Michigan April 2013 - May 2014
Consumers Energy February 2012 - June 2012
Ford Motor Company December 2002 - April 2010
EDS March 1997 - December 2001
Skills
Automotive, MS Project, Process Improvement, Business Analysis, Architecture, Governance
Education
Eastern Michigan University 1991 — 1994
Master of Science, Information Systems
Blue Cross Blue Shield of Michigan October 2012 - Present
Education
Eastern Michigan University 2008 — 2011
Blue Cross Blue Shield of Michigan September 2012 - Present
Horizon Blue Cross Blue Shield of New Jersey May 2012 - September 2012
BCBSM March 2010 - August 2011
Skills
Business Analysis, Data Warehousing, Requirements Analysis, SDLC, SQL, Analysis, Quality Assurance
Education
Eastern Michigan University
Blue Cross Blue Shield of Michigan October 2014 - Present
Meridian Health Plan November 2013 - May 2014
Dialogue Direct August 2011 - October 2013
Allegiant Group September 2011 - December 2012
Skills
Medicare, Property & Casualty..., Health Insurance, Insurance, Sales, Employee Benefits, Team Building, Claim, Managed Care, Customer Service, Individual and Group..., Healthcare, Auditing, Public Speaking, Microsoft Word
Education
Eastern Michigan University
BBA, ACCOUNTING
Blue Cross Blue Shield of Michigan November 2014 - September 2015
DST Health Solutions April 2013 - November 2014
Montel Plastics January 2010 - February 2013
AlllergyIDS April 2009 - January 2010
Luminosity January 2004 - March 2009
Skills
Marketing Research, Marketing Communications, Project Management, Sales Operations, Market Analysis, Social Media Marketing, Program Management, Business Strategy..., Recruiting, Marketing Resear, Microsoft Excel, MS Project, Software Project..., Healthcare Information..., Integration, Business Analysis, PMP, SDLC, Software Projects
Education
Eastern Michigan University
Bachelor's Degree, Business Administration and Management, General, 3.7
Blue Cross Blue Shield of Michigan Senior Financial AnalystBCBSM2001 - Present
Skills
Financial Analysis, Insurance, Customer Service, Accounting, Auditing, Budgets, Strategic Planning, Financial Reporting, Microsoft Office, Microsoft Excel, Project Management, Team Building
Education
University of Michigan-Dearborn 2005 — 2010
MBA, Finance
Eastern Michigan University 1995 — 1997
BBA, Accounting
Jackson Community College 1990 — 1995
AS, Science
HAP Midwest Health Plan January 2014 - Present
none September 2010 - January 2014
Blue Cross Blue Shield of Michigan 1986 - January 2004
Skills
Curriculum Development, Staff Development, Curriculum Design, Teaching, Public Speaking, Training, Educational Leadership, Instructional Design, Leadership Development, Higher Education, Program Development, Coaching, Student Affairs, Nonprofits, Team Building, Research, Event Planning, PowerPoint
Education
Eastern Michigan University 1997 — 1999
MLS, Information Technology Project Management
University of Michigan-Nursing 1974 — 1978
BSN, Nursing
Beaumont Health System August 2015 - Present
Polish Roman Catholic Union of America March 2011 - Present
Blue Cross Blue Shield of Michigan May 2015 - July 2015
JAWOOD, a Genpact company April 2013 - May 2015
CareTech Solutions, Inc January 1999 - April 2013
Polish Roman Catholic Union of America August 2006 - August 2006
Oakwood Healthcare System January 1998 - January 1999
Oakwood Healthcare System January 1994 - January 1998
Skills
Project Management, Visio, SharePoint, Microsoft Office, FrontPage, PMP, Vendor Management, Requirements Gathering, Troubleshooting, Procurement, MS Project, Budgets, Management, Resource Management, Project Planning, Software Project..., Business Process..., Process Scheduler, Requirements Analysis, Project Delivery, Infrastructure, Information Technology, Networking, Microsoft Project, Customer Service, Business Analysis, Process Improvement, Integration, Microsoft Excel, Access, Program Management
Education
University of Michigan-Dearborn 1995 — 2000
BS, Management of Information Systems
Eastern Michigan University 1993 — 1995
Management Information Systems, General
General Motors June 2015 - Present
Fifth Third Bank 2013 - 2015
Fifth Third Bank 2011 - 2013
Fifth Third Bank 2007 - 2011
Fifth Third Bank 2006 - 2007
Blue Cross Blue Shield of Michigan 1999 - 2006
Skills
Employee Relations, Talent Management, Employee Engagement, Succession Planning, Human Resources, Onboarding, Policy, Workforce Planning, Management, Talent Acquisition, Leadership Development, Employee Benefits, Leadership, Performance Management, Deferred Compensation, Human Capital, Strategic Planning, College Recruiting, Strategic Human..., Compensation Planning, Business Acumen, Employee Management, Contract Negotiation, Banking
Education
Michigan State University
Bachelor of Arts (B.A.), Human Resources
Eastern Michigan University
Master of Business Administration (M.B.A.)
Blue Cross Blue Shield of Michigan July 2013 - Present
Education
Wayne State University 2004 — 2006
Master of Business Administration (M.B.A.), Finance, General
Morehead State University 1994 — 1996
Master of Arts (M.A.), Clinical Psychology
Eastern Michigan University 1989 — 1991
Bachelor of Arts (B.A.), Psychology
bcbsm 2008 - Present
Blue Cross Blue Shield of Michigan 2008 - Present
Blue Cross Blue Shield of Michigan 2008 - Present
Skills
discharge planning,..., telephonic nursing,...
Education
Eastern Michigan University
Bachelor's degree, Registered Nursing/Registered Nurse
Grand Valley State University
RN BSN
Thomson Reuters September 2013 - April 2014
Blue Cross Blue Shield of Michigan June 2011 - September 2011
US Small business Administration May 2009 - August 2009
Skills
Project Management, SQL, Business Analysis, Microsoft Office, Java, Management, Microsoft SQL Server, Customer Service, Program Management, HTML, JavaScript, Requirements Analysis, Change Management, Software Development, Team Leadership
Education
Eastern Michigan University 2011 — 2013
Master of Science (MS), Technology Management
Blue Cross Blue Shield of Michigan February 2000 - Present
Skills
Process Improvement, Insurance, HIPAA, Underwriting, Medicare, Disability Insurance, Managed Care, Employee Benefits, Health Insurance, Claim, Leadership, Healthcare, Microsoft Office
Education
Eastern Michigan University
Bachelor's degree, Business Administration and Management, General
Blue Cross Blue Shield of Michigan 2013 - Present
Jacoby & Meyers 2012 - 2013
Sheldon L. Kay & Associates 2010 - 2012
Skills
Bilingual-English/Spanis..., Pay Close Attention to..., Microsoft Word, Chapter 7 & 13, Contract Law, Licensing, Contract Negotiation, Mediation, Legal Assistance, Trials, Corporate Law
Education
Eastern Michigan University
Bachelor of Science (BS), Criminal Justice
Thomas M. Cooley Law School
Doctor of Law (JD)
Blue Cross Blue Shield of Michigan January 2011 - Present
Skills
Case Managment, Registered Nurses, Health Insurance
Education
Eastern Michigan University
BSN, Registered Nursing/Registered Nurse
General Motors October 2000 - Present
Blue Cross Blue Shield of Michigan April 1998 - October 2000
US Navy October 1990 - February 1996
Education
Embry-Riddle Aeronautical University 1993 — 1996
Bachelor of Science (B.S.), professional aeronautics
springfield christian academy