Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
Blue Cross Blue Shield of Michigan February 2013 - Present
Jackson National Life October 2009 - February 2013
Wickerham Enterprises April 1999 - September 2011
Family January 2000 - April 2010
Capitol Bancorp Limited October 2006 - October 2007
Neogen Corporation June 2005 - May 2006
Celink February 2002 - May 2004
Republic Bank October 2000 - September 2001
Michigan National Bank January 1990 - April 2000
Skills
Customer Service, Problem Solving, Telephone Skills, Telemarketing, Customer Relations, Documentation, Word, Microsoft Office, Outlook, Excel, Call Center, Research, Banking, Mentoring, Coaching, Teamwork, Writing, Public Speaking, Customer Satisfaction, Account Management, Data Entry, Software Documentation, Analysis, Process Improvement, Financial Analysis, Project Planning, Call Centers, Budgets, Program Management, Finance, New Business Development
Education
American Institute of Banking 1994 — 1996
Diploma, Banking Customer Service Skills
Lansing Community College 1979 — 1981
Associates, Media Technology
Blue Cross Blue Shield of Michigan January 2011 - Present
Blue Cross Blue Shield of Michigan July 2010 - January 2011
Lean Six Sigma Black Belt Projects December 2009 - October 2010
Chrysler October 2005 - November 2008
General Motors 1998 - 2002
Cadillac 1989 - 1998
General Motors 1981 - 1989
Skills
Six Sigma, PMP, Industrial Engineering, Project Management, Product Development, Engineering Management, Management, Healthcare, Insurance, Root Cause Analysis, Process Improvement, Automotive, Value Stream Mapping, Lean Manufacturing, DMAIC, Program Management, Cross-functional Team..., Continuous Improvement, Process Engineering, Kaizen, Analysis, Manufacturing, Change Management, FMEA
Education
Kettering University
BS, Industrial Engineering
Center for Professional Studies 2009 — 2010
Lean 6 Sigma Black Belt Certified, Lean 6 Sigma Black Belt, Lean Principles, TQM, Root Cause Analysis, Alternative Energy, FMEA, APQP, PPAP
Rensselaer Polytechnic Institute
MS Engineering Science, Management of Technology
Tri-Central High School (Sharpsville, Indiana)
Diploma, College Prep
Walsh Take Charge Workshop
Self-employed January 2000 - Present
Manimark January 1995 - October 1998
Blue Cross Blue Shield of Michigan January 1993 - January 1995
Education
Michigan State University 1990 — 1992
Bachelor of Arts (B.A.), Accounting
Kellogg Community College 1988 — 1990
HGR Communications, LLC 2012 - Present
Community Management Corporation 2010 - 2012
HGR Communications 2008 - 2010
Blue Cross Blue Shield of Michigan 2006 - 2008
Blue Cross Blue Shield of Michigan 1997 - 2002
Blue Cross Blue Shield of Michigan 1992 - 1997
Skills
Corporate Communications, Editing, Strategic Communications, Newsletters, Writing, Customer Service, Marketing Communications, Customer Communications, Crisis Communications, Publications, Research, Internal Communications, Media Relations, Press Releases, Publicity, Communications Planning, Marketing, Copywriting, Communication Training, Creative Writing, Technical Writing, Public Relations, Community Development, Community Outreach, Government, Customer Communication
Education
University of Michigan 1986 — 1986
Master of Social Work (MSW)
Kalamazoo College 1980 — 1984
Bachelor's degree, Psychology
Blue Cross Blue Shield of Michigan November 2014 - Present
MXM Health (Meredith Xcelerated Marketing) July 2012 - May 2014
Behavioral Medical Center - Troy August 2008 - July 2012
Charlotte Russe October 2007 - August 2008
Cook Chiropractic Clinic January 2007 - October 2007
ProSource Wholesale Floorcoverings November 2005 - October 2006
Skills
Management, Marketing, Project Management, Strategy, Training, Account Management, Advertising, Digital Marketing, Integrated Marketing, Marketing Communications, Project Planning, CRM, Marketing Strategy, Program Management, Sales, Social Media Marketing
Education
Siena Heights University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kirtland Community College 2001 — 2003
Associate of Liberal Arts, Liberal Arts
Nemours April 2013 - Present
Henry Ford Health System April 2011 - March 2013
Affiliated Computer Services/Medco November 2009 - March 2011
Premier Residental Interior Design January 2006 - March 2011
Bankers Conseco Life Insurance Company August 2006 - June 2009
Anthem August 1999 - June 2006
Blue Cross Blue Shield of Michigan November 1997 - June 1999
Skills
Social Media Marketing, Customer Service, Promotions, Small Business, Medicare, Health Insurance, Hospitals, Medical Terminology, Medical Billing, HIPAA, Claims Management, Interior Design, Home Staging, Claims Resolution, Denials, Customer Satisfaction, ICD-9, Coordination of Benefits, Medicaid, CPT, Long-term Care, AS400 system, Epic Systems, Microsoft Office, Communication Skills, Lotus Notes, AutoCAD, Problem Solving, Weight Loss, Social Networking, Leadership, Event Planning, Strategic Planning, Coaching, Coffee, Food, Fundraising, Insurance, Leadership Development, Specialty Coffee, Training
Education
Ivy Tech Community College 2002 — 2009
Associate of Arts (AA), Interior Design, 3.5
Ivy Tech Community College 2002 — 2005
Associate's Degree, Business Administration and Management, General, 3.6
Cooley High 1979 — 1983
Diploma, General Studies
Blue Cross Blue Shield of Michigan August 2013 - Present
Education
Kaplan University
M1-Rail January 2013 - Present
Greektown Casino-Hotel August 2012 - Present
College of Creative Studies July 2012 - Present
Blue Cross Blue Shield of Michigan March 2012 - Present
PwC July 1978 - June 2012
Skills
CPA, Financial Advisory..., Negotiation, Team Building, Project Management, Accounting, Event Management, Public Relations, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Policy, Government, Auditing, Analysis, Finance, Financial Analysis, US GAAP reporting, Financial Reporting, Leadership, Management, Process Improvement, Program Management
Education
Indiana University Bloomington 1975 — 1978
Bachelor of Science (B.S.), Accounting
Blue Cross Blue Shield of Michigan October 2012 - Present
DTE Energy February 2007 - October 2012
Skills
Business Analysis, PMO, Agile Methodologies, Business Process, Stakeholder Management, CMMI, SDLC, Visio, Requirements Analysis, Data Analysis, Business Intelligence, Financial Modeling, Process Improvement, Project Management, Program Management, SAP, Continuous Improvement, Business Process Design, Business Process..., Health Care Reform, Process Modeling, Risk Management, Business Process..., SharePoint, Requirements Gathering, PMP, Integration
Education
Wright State University 2004 — 2006
Master of Business Administration (MBA), International Business
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Electronics and Instrumentation
BCN Advantage April 2012 - January 2014
Blue Cross Blue Shield of Michigan August 2011 - April 2012
Blue Cross Blue Shield of Michigan April 2010 - July 2011
Skills
Health Insurance, Insurance Billing, Claims Processing, Excellent Problem..., Excellent Communicator..., Client Focused, Team Leadership, Team Building, Teamwork, Reseach & Analytics, Highly motivated..., Spiritual Teacher, Proficient in Medicare..., Proficient in Word,, Experience with Excel, Proficient with Power..., Familiar with Access, Health Care Policy, Health Rights &..., Leadership, Training
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.0
DeVry University 2009 — 2011
Bachelor's Degree, Technical Management-Health Service Administration, 3.89 GPA
Blue Cross Blue Shield of Michigan October 2013 - Present
Detroit Employment Solutions Corporation April 2013 - October 2013
Molina Healthcare of Michigan December 2011 - January 2013
Molina Healthcare 2007 - November 2011
Oakleaf Office January 2001 - January 2006
Skills
Microsoft Office, Successful Event..., Volunteer Management, Social Networking, Health Care..., Medicaid, Administrative..., Non-profits, Program Development, Public Speaking, Strategic Planning, Nonprofits, Healthcare Management, Customer Service, Outlook, Fundraising, Data Entry, Event Management, PowerPoint, Marketing, Community Development, Facebook, Newsletters, Team Building, Marketing Communications, Microsoft Word, Program Management, Microsoft Excel, HIPAA, Healthcare Industry, Advertising, Project Management
Education
Lansing Community College 1983 — 1985
Photography
Health Alliance Plan October 2014 - Present
Blue Cross Blue Shield of Michigan January 2014 - September 2014
Blue Cross Blue Shield of Michigan August 2010 - January 2014
Blue Cross Blue Shield of Michigan August 2007 - July 2010
Blue Cross Blue Shield of Michigan August 1997 - July 2007
Skills
Health Insurance, Business Process..., medical informatics, Microsoft Office, Microsoft SQL Server, Healthcare Management, Process Improvement, Analysis, Program Management, Business Analysis, Management, Project Planning, Leadership, SDLC, Business Process, Data Analysis, Requirements Analysis, Strategy
Education
University of Michigan, Ann Arbor 1999 — 2001
Master of Business Administration (MBA), Finance, General
Indian Institute of Technology, Bombay
Master of Science (M.S.), Mathematics
Blue Cross Blue Shield of Michigan August 2014 - Present
Michigan Army National Guard February 2014 - Present
Eastern Michigan University September 2010 - Present
Alimar Security November 2013 - August 2014
Skills
Public Speaking, Community Outreach, Customer Service, Student Leadership, Leadership, Leadership Development, Higher Education, Research, Student Affairs, Student Development, Teaching
Education
Jackson Community College 2014 — 2015
Corrections, Juvenile Corrections
DTE Energy March 2015 - Present
Mejenta Systems, Inc. October 2008 - Present
Blue Cross Blue Shield of Michigan April 2011 - February 2015
Kaiser Permanente July 2010 - March 2011
Verizon November 2008 - June 2010
CellExchange January 2007 - October 2008
Impact Informatics Solutions and Consultancy Pvt. Ltd December 2005 - December 2006
Skills
WebSphere MQ, WebSphere Message Broker, WTX, SOA, WSRR, Java, J2EE Application..., ESQL, Web Services, SOAP, SoapUI, WSDL, DataPower, Log4j, WebSphere Application..., HTML, JSP, Mule ESB, Enterprise Architecture, Quartz, UML, Visio, XML, XSLT, Requirements Gathering, Functional Requirements, Software Design, Java Enterprise Edition
Education
Jawaharlal Nehru Technological University
Bachelor's degree, Computer Science
Bedrock Real Estate Services May 2015 - Present
Bedrock Real Estate Services October 2014 - May 2015
Quicken Loans January 2013 - October 2014
Blue Cross Blue Shield of Michigan May 2012 - December 2012
Wayne State University School of Medicine June 2009 - June 2012
Indiana University South Bend August 2009 - May 2011
Skills
Yardi Property..., Yardi Voyager, Invoice Processing, Microsoft Excel, Time Management, Microsoft Office, Invoicing, Financial Accounting, Microsoft Word, Teamwork, General Ledger, Financial Reporting, PowerPoint, Outlook, Customer Service, Data Analysis, QuickBooks, Data Entry, Peachtree, Access, Bookkeeping, Accounts Payable, Accounts Receivable, Research, Payroll
Education
Wayne State University 2012 — 2015
Bachelor’s Degree, Accounting
Indiana University South Bend 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
RespirTech January 2012 - Present
Shiloh Temple International Ministries August 2014 - May 2015
Progressive Baptist Church May 2012 - 2013
Blue Cross Blue Shield of Michigan January 1995 - August 2000
Skills
Managed Care, Hospitals, Process Improvement, Strategic Planning, Healthcare Information..., Account Management, Healthcare Management, Medical Devices, Healthcare, Team Building, Leadership, Health Insurance, Medical Records, Medical Billing, Medical Coding, Medical Terminology, Administrative..., Social Media Marketing, Secretarial Skills, Marketing Strategy, Microsoft Office, Microsoft Publisher, Microsoft Office 2007, Windows Movie Maker, CMS-1500, UB92, Medicare, Medicaid, Medicaid Managed Care, Accounts Payable, Account Reconciliation, Accounting, Personal Income Tax..., Office Management, Office Administration, Customer Service, Video Production, Video Editing, Videography, Non-profit Volunteer, Volunteer Training, Cross-functional Team..., Team-oriented, Physician Relations, Access, Selling, Accounts Receivable
Education
Black Hawk College 2000 — 2003
Business Information Technology
Kaplan University-Davenport Campus 1992 — 1994
Associate, Accounting
HeC June 2015 - Present
Cortland Partners September 2014 - August 2015
Lift361 May 2013 - July 2014
Moxie May 2012 - April 2013
TSi Logistics November 2010 - April 2012
Blue Cross Blue Shield of Michigan September 2007 - October 2010
Skills
Microsoft SQL Server, ETL, SSIS, Business Intelligence, SSRS, Data Warehousing, Data Modeling, Database Design, SQL, Databases, T-SQL, XML, Data Analysis, PostgreSQL, Requirements Analysis, Pentaho
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's degree, CSIT
Blue Cross Blue Shield of Michigan June 2011 - Present
Comp Consults Inc June 2011 - Present
Silicon Valley University June 2009 - December 2010
Wipro May 2007 - May 2009
Skills
Microsoft SQL Server, SQL Server Management..., T-SQL, Database Administration, MongoDB, Cassandra, SSIS, Linux, Project Management, Quality Assurance, Manual Testing, Informatica, Business Intelligence..., PL/SQL, Performance Tuning, Unix, Data Modeling, Databases, Automation, Query Tuning, Problem Solving, Database Design, SSRS, SDLC, Business Intelligence, Replication, ETL, Team Leadership, Agile & Waterfall..., Customer Service, Leadership, Microsoft Office, Management, Data Warehousing
Education
Silicon Valley University
Master's degree, Computer Science, A
Jawaharlal Nehru Technological University
Bachelor's degree, Electrical and Electronics Engineering
NIIT
Certification, Computer Science
Sri Chaitanya Jr Kalasala
Intermediate, Mathematics, Physics, Chemistry
Loyola High School
Secondary School Certificate, A
Michigan Department of Health and Human Services August 2015 - Present
State of Michigan July 2006 - Present
Blue Cross Blue Shield of Michigan April 2003 - July 2006
Ameritech 1996 - 2003
Skills
Michigan Medicaid..., Case Managment, Social Services, Non-profits, Research, Customer Service, Microsoft Word, Event Planning, Public Policy, Volunteer Management, Training Facilitation, Nonprofits, Experienced Speaker, Medicaid Managed Care, Medicaid, Medical Coding, Medical Billing, ICD-9, ICD-10, CPT, CMS-1500, CMS, Medicare, Medicare Advantage, EHR, Health Care Reform, Affordable Care Act, Social Media Marketing, PowerPoint, Training, Program Management, Public Relations, Time Management, Data Entry, Case Management, Leadership, Team Building, Leadership Development, Strategic Planning, Public Speaking, Policy, Community Outreach, Microsoft Office
Education
Lansing Community College 1991 — 1995
Health/Health Care Administration/Management
Waverly high school
Waverly high school
Blue Cross Blue Shield of Michigan January 2014 - Present
Community Psychiatry 2012 - 2013
Sprint By Orbit-Tech April 2006 - January 2012
Skills
Customer Service, Customer Oriented, Customer Retention, Mental Health, Behavioral Health, Medical Coding, Direct Sales, Retail Sales, Time Management, Cash Handling Experience, Inventory Management, CPT, Medisoft, Clerical Skills, Microsoft Office, Client Intake, EOB, Customer Satisfaction, Public Speaking
Education
Jackson Community College 2007 — 2008
Adrian High School 2002 — 2006
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan January 2014 - Present
Michigan Hispanic Chamber of Commerce May 2013 - Present
Blue Cross Blue Shield of Michigan May 2013 - May 2015
Ford Motor Company February 2012 - May 2013
Ford Motor Company February 2011 - February 2012
Ford Motor Company September 2009 - February 2011
Ford Motor Company June 2008 - September 2009
Ford Motor Company January 2008 - September 2009
Ford Motor Company February 2007 - January 2008
Skills
Cost Benefit, Global Sourcing, Process Improvement, Negotiation, Cross-functional Team..., Leadership, Project Management, Strategy, Sourcing, Project Planning, Marketing, Business Development, Strategic Sourcing, Purchasing, Program Management, Management, Strategic Planning, Business Planning, Procurement, Manufacturing, Team Building, Budgets, Training, Retail, Contract Management, Time Management, Supply Chain Management, Vendor Management, Six Sigma, Performance Management, Supply Chain
Education
Wayne State University 2004 — 2006
MBA, Business - Information Technolgy
Kentucky State University 1997 — 2001
B.A., Business - Marketing
Renaissance High School 1994 — 1997
Diploma, College Prepatory
Freelance Writer/Editor January 2013 - Present
DTE Energy June 2015 - July 2015
Henry Ford West Bloomfield Hospital, Orthopaedic Surgery Dept. April 2013 - July 2013
Lawrence Technological University September 2011 - January 2013
Blue Cross Blue Shield of Michigan June 1997 - December 2008
The Detroit Medical Center May 1993 - June 1997
Skills
Media Relations, Public Relations, Newsletters, Marketing Communications, Publications, Technical Writing, Strategic Communications, Editing, Microsoft Office, Press Releases, Program Management, Web Content, Social Media, Newspapers, Strategic Planning, Social Networking, Community Outreach, Research, Copywriting, Event Management, Content Management, Social Media Marketing, Corporate Communications, Event Planning, Project Management, Copy Editing
Education
Lawrence Technological University 2009 — 2012
MS, Computer Science with concentrations in software engineering, database systems and bioinformatics.
Lawrence Technological University 2009 — 2011
Certificate (Undergraduate), Computer Science
Macomb Community College
Health Information Technology Certificate, Practice Workflow and Information Management Redesign Specialist
Michigan State University
BS, Agriculture and Natural Resources Communications
Mercy High School
Gesu
Blue Cross Blue Shield of Michigan September 2014 - Present
Delphi April 2012 - September 2014
UHY Advisors 2010 - 2011
Gracon Portrait Studio 1994 - 2010
Follmer, Rudzewicz & Co., P.C. (now UHY) 1986 - 1994
Tesseris & Crown, P 1980 - 1985
Skills
Microsoft Office, Office Management, Editing, Able To Multi-task, Administrative Support, PowerPoint, Customer Relations, Customer Service, Proofreading, Invoicing, Social Networking, Microsoft Word, Social Media Marketing, Management, Photography, Administrative..., Microsoft Excel, Training, Accounts Receivable, Event Planning, Human Resources, Administration, Employee Relations, Travel Planning, SharePoint, Outlook, Expense Reports, Coordination, Consultative Selling, Blogging, Staff Training, Tutoring, Newsletters, Google Apps, Inventory Management, Purchase Requisitions, Time Management, Data Entry, Administrative...
Education
Michigan State University
Bachelor of Science, Psychology
Lansing Community College
Associate in Business, Legal Secretarial
Blue Cross Blue Shield of Michigan September 2014 - Present
Blue Cross Blue Shield of Michigan 2012 - Present
Michigan Holistics 2006 - Present
St. Joseph Mercy Hospital 2012 - 2012
Careforward 2011 - 2012
Ambrose Rehabilitation Consultants 2011 - 2012
Turning Leaf Residential 2009 - 2011
The Better Health Store 2006 - 2009
Skills
Health, Healthcare, Nutrition, Herbal Medicine, Supplements, Massage Therapy, Case Management, Nursing, Holistic Health, Natural Health, Naturopathy, Wellness, Clinical Research, Management, Customer Service, Training, Health Promotion, Healthcare Management, Clinical Nutrition, Health Education, Prevention, Chronic Illness, Medicine, Mental Health
Education
Lansing Community College 2010 — 2011
RN, Nursing
National College of Natural Medicine 1999 — 2004
ND, Naturopathic Medicine
Oregon School of Massage 2001 — 2002
LMT, Massage Therapy
University of Michigan 1992 — 1996
BS, Biology, Psychology
Blue Cross Blue Shield of Michigan 2012 - Present
Hallmark Services Corporation April 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2007 - December 2010
Blue Cross Blue Shield of Michigan July 1985 - October 2007
Skills
Health Insurance, Excellent Communication..., Process Development, Trend Analysis, Producer License for...
Education
Lansing Community College 1983 — 1988
Waverly High School
Health First July 2012 - Present
United States Postal Service August 2004 - May 2010
Blue Cross Blue Shield of Michigan January 1991 - April 2002
Skills
Registered Nurses, Data Entry, Medical Records, ICD-9, Outlook, CPT, Medical Billing, Microsoft Works, Healthcare, Critical Thinking, Administrative..., Case Managment, Policy, Office Administration, Healthcare Management
Education
Keiser College 2011 — 2012
ADN, Nursing
Keiser University 2010 — 2012
BSN
Associate, Nursing
Wayne County Community College District
Associate, Science
MacColl Busch Sato June 2015 - Present
Community Legal Clinic August 2013 - January 2014
Coughlin & Gerhart LLP May 2013 - August 2013
Blue Cross Blue Shield of Michigan May 2012 - July 2012
Reach High Consulting and Therapy March 2011 - July 2011
Chick-fil-A August 2010 - February 2011
Dunkin' Donuts National DCP, LLC July 2008 - July 2010
Skills
Team Management, Cross-functional Team..., Money Management, Client Acquisition, Client Communication, Billing, Legal Research, Legal Writing, LexisNexis, Westlaw, Journalism, Administrative Law, Courts
Education
Indiana University School of Law—Bloomington 2011 — 2014
Juris Doctorate, Litigation
Indiana University Bloomington 2005 — 2008
Bachelor of Arts, Journalism, Sociology and Political Science
Owego Free Academy 2001 — 2005
High School Diploma
Blue Cross Blue Shield of Michigan April 2013 - Present
Blue Cross Blue Shield of Michigan May 2011 - April 2013
Informatix, Inc. April 2007 - May 2011
Tier Technologies February 2006 - April 2007
Accident Fund Insurance Company of America 2000 - 2002
Skills
Access, Business Analysis, Analysis, Call Centers, Change Management, Coaching, Contract Management, Customer Satisfaction, Customer Service, Data Analysis, Data Entry, Databases, Government, Leadership, Management, Market Research, Microsoft Excel, Microsoft Office, Outlook, Policy, Process Improvement, Program Management, Public Speaking, Research, SDLC, Strategic Planning, Team Building, Team Leadership, Training, Troubleshooting, Vendor Management
Education
Northwood University 2008 — 2011
Bachelors, Business Management
Lansing Community College 2000 — 2003
Associates, General Studies
Blue Cross Blue Shield of Michigan April 2015 - Present
Target January 2015 - April 2015
Macy's September 2013 - October 2014
Rite Aid June 2012 - October 2013
KPEP (Kalamazoo Probation Enhancement Program) May 2013 - August 2013
Target October 2010 - July 2012
McDonald's Corporation November 2006 - October 2010
Skills
Customer Service, Time Management, Public Speaking, Leadership, Loss Prevention, Wicklander-Zulawski..., Recruiting, Management, Workplace Violence, Building Relationships, Collaboration, Shortage Control, Performance Management, Talent Management, Inventory Management, Sales, Team Building, Mentoring, Budgeting, Crisis Management, Criminal Justice, Investigation, Inventory Control, Retail, Team Leadership, Training, Nonviolent Intervention, Verbal De-escalation, Physical Security, Microsoft Office, Asset Protection, Surveillance, Policy, Interviews, Private Investigations
Education
Michigan State University 2015 — 2015
Graduate Certificate, Law Enforcement Intelligence & Analysis
Western Michigan University 2011 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Social Psychology
Kalamazoo Valley Community College 2009 — 2011
Associate of Applied Science, Law Enforcement/Criminal Justice
Springport High School 2003 — 2007
Diploma, General Studies
Wayne State University
Blue Cross Blue Shield of Michigan September 2009 - Present
Skills
Leadership, Multi Tasking, Teamwork, Team Leadership, Customer Service
Education
Kaplan University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
University of Phoenix 2008 — 2010
Associate's degree, Information Technology
Nationwide Insurance May 2014 - Present
OptumInsight July 2013 - April 2014
Nationwide Insurance January 2011 - June 2013
Blue Cross Blue Shield of Michigan March 2010 - December 2010
SITA November 2009 - February 2010
CenturyLink March 2009 - October 2009
Exel Logistics January 2008 - February 2009
Nationwide Insurance September 2007 - December 2007
Skills
WebSphere MQ, WebSphere Message Broker, Websphere, WTX, EAI, EDI, Requirements Gathering, Integration, DB2, Requirements Analysis, SDLC, SQL, SOA, WebSphere
Education
Jawaharlal Nehru Technological University
B.Tech, Computer Science and Engineering
Blue Cross Blue Shield of Michigan February 2012 - Present
Hewlett-Packard March 2011 - February 2012
Ford Motor Company August 2009 - March 2011
Fathead LLC March 2007 - February 2009
Trinity Health Care January 2006 - February 2007
Oakwood Healthcare System July 2005 - January 2006
Compuware 1999 - 2006
Genral Motors January 2004 - July 2005
Ford Motor Company - Covisint August 1999 - June 2004
Skills
SDLC, Customer Management, Process Improvement, Organization &..., Management, Vendor Management, Requirements Analysis, Business Analysis, Agile Methodologies, SharePoint, Visio, Testing, Quality Assurance, Business Process, Business Intelligence, User Acceptance Testing
Education
Lawrence Technological University 2001 — 2003
Masters, MSIS- Master of Science in Information Systems and Management
Panjab University 1986 — 1990
Masters, Masters in Arts (English)
Punjab Technical University
Masters, (MED) Master of Education from Panjab Univerisity - India
General Motors May 2012 - Present
Chrysler June 1999 - November 2008
Blue Cross Blue Shield of Michigan June 1991 - July 1997
Education
Indiana University - Kelley School of Business 1997 — 1999
MBA, Finance
University of Michigan - Stephen M. Ross School of Business 1987 — 1991
BBA, Accounting
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Cross Blue Shield of Michigan February 2013 - December 2013
Training Dynamics September 2012 - January 2013
University of Michigan Health System September 2012 - January 2013
Verizon Wireless July 2011 - October 2011
ITT Technical Institute March 2008 - May 2008
Ford Motor Company May 2007 - October 2007
DaimlerChrysler May 2005 - August 2006
Pierce, Monroe & Associates LLC January 1999 - February 2001
Compuware 1993 - 1999
Skills
Performance Improvement, eLearning Development, Project Management, Technical Writing, Business Analysis, Web Analytics, E-learning Development, Instructional Design, MS Project, Change Management, Management Consulting, Visio, Process Improvement, Documentation, Requirements Analysis, Access, Requirements Gathering, E-Learning, Software Documentation, ADDIE, Program Management, Team Building, Blended Learning, Training, Instructor-led Training, Needs Analysis, Employee Training, Leadership, SharePoint, Training Delivery, Management, Strategy, Proposal Writing, Business Process, Captivate, Microsoft Project
Education
Wayne State University 2006 — 2010
Education Specialist Certificate, Instructional Technology, Interactive Technologies/Performance Improvement
University of Phoenix 2004 — 2006
Masters, Business Administration
Kentucky State University 1977 — 1983
Bachelor of Science, Music Education
Highland Park, H.S.
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Blue Cross Blue Shield of Michigan July 2014 - Present
Blue Cross Blue Shield of Michigan February 2014 - July 2014
Fedex Smartpost January 2014 - July 2014
Blue Care Network April 2014 - June 2014
Fedex June 2013 - January 2014
FedEx November 2011 - June 2013
FedEx Ground June 2010 - November 2011
FedEx Ground November 2009 - June 2010
FedEx Ground November 2006 - November 2009
FedEx Ground May 2005 - November 2006
Skills
UNDERSTAND CUSTOMER..., TRACK AND MEASURE STAFF..., Communication, Employee Training, Management, Microsoft Office, Leadership, Business Strategy, Strategic Planning, Coaching, Operations Management, Team Building, Training, Team Leadership, Logistics, Recruiting, Freight, Supply Chain Management, Leadership Development, Microsoft Excel, Event Management, Microsoft Word, PowerPoint, Supply Chain
Education
Univeristy of Phoenix Online 2013 — 2016
Bachelor of Science (BS), Business Management
International Academy of Design and Technology-Troy 2005 — 2008
Fashion Design, Fashion/Apparel Design
Blue Cross Blue Shield of Michigan November 2014 - Present
Sun Life Financial October 2013 - November 2014
Blue Cross Blue Shield of Michigan July 2011 - October 2013
Principal Financial Group January 2008 - July 2011
Hantz Benefit Services June 2004 - January 2008
Skills
Employee Benefits, Account Management, Customer Satisfaction, Insurance, Health Insurance, Customer Service, Sales, Team Building, Customer Retention, Disability Insurance, Training, Sales Management, Business Planning, Program Management, Health Savings Accounts, CRM
Education
Lake Superior State University 1996 — 2000
BS, Recreation Management
Blue Cross Blue Shield of Michigan May 2012 - Present
Blue Cross Blue Shield of Michigan May 2006 - May 2012
Electronic Data Systems August 2005 - May 2006
Objects Worldwide India Pvt Ltd July 2003 - August 2005
Skills
Java, J2EE, WebSphere Application..., Sun, Websphere, Weblogic, OC4J, PL/SQL, AJAX, Visual Basic, C, C++, CSS, Documentation, EJB, Hibernate, JavaScript, JSP, JDBC, Network Security, SQL, SQL Server, Unix, UML, VBA, VBScript, XML, Sun Certified Java..., SDLC, Requirements Gathering, JUnit, DB2, J2EE Application..., Microsoft SQL Server, Java Enterprise Edition, Requirements Analysis, WebSphere
Education
Kaplan University 2010 — 2012
Master of Science, Information Technology
Tagore Engineering College 2000 — 2003
Bachelor of Engineering, Computer Science
Baktavatsalam Polytechnic 1997 — 2000
Diploma, Computer Technology
City of Charlevoix 1987 - 2014
Blue Cross Blue Shield of Michigan 1984 - 1989
City of Owosso 1981 - 1984
Skills
Employee Benefits, Budgeting, Financial Reporting, Accounting, Investments, Insurance, Microsoft Office, Technology..., Non-profits, Database Administration, Data Analysis, Software Implementation, Mac, Golf Course Management, Utilities, Mentoring, Budgets, Business Planning, Nonprofits, Microsoft Word, Customer Service, Strategic Planning, Management, Leadership, Risk Management, Government, Payroll, Program Management, System Administration, Public Budgeting, Finance, Financial Analysis, Fundraising, Public Administration, Auditing, Process Improvement, Start-ups, Microsoft Excel, Business Analysis, Strategic Financial..., Local Government, Economic Development, Cash Management, Internal Controls, General Ledger, Accounts Payable, Treasury Management, Public Finance, Administration, Public Policy
Education
Lake Superior State University 1991 — 1994
MBA, Management
Western Michigan University 1971 — 1974
BBA, Business, Management, Sociology
Owosso St. Paul 1962 — 1966
Aidiaz, Inc. dba CellarNo9.com December 2013 - Present
Patriot Guard Riders 2009 - Present
Nacht, Roumel, Salvatore, Blanchard & Walker, P.C. March 2006 - Present
AMSOIL INC. April 2004 - Present
The Greater Brighton Area Chamber of Commerce 2009 - 2011
Blue Cross Blue Shield of Michigan January 2002 - April 2005
University of Michigan January 2000 - January 2002
University of Michigan June 1998 - January 2000
Monode Marking Products, Inc. June 1979 - August 1994
Skills
Marketing, Team Building, Business Development, Sales Management, Strategic Planning, Sales, Accounting, Event Planning, Customer Service, Negotiation, Public Relations, Microsoft Excel, Budget, Project Management, Social Media, Contract Negotiation, Start-ups, Budgets, Insurance, Strategy, Entrepreneurship, Management, Training, New Business Development, Advertising, Marketing Strategy, Leadership, Social Media Marketing, Small Business
Education
Lansing Community College
Small Business Management
Blue Cross Blue Shield of Michigan June 2012 - Present
Blue Cross Blue Shield of Michigan May 2011 - July 2011
Indiana Geological Survey June 2010 - August 2010
Skills
Microsoft Excel, MySQL, Access, Data Analysis, Teamwork, Marketing, Databases, Supply Chain Management, Microsoft Office, Logistics, PowerPoint, Microsoft Word, Program Management, Analysis, Team Leadership, Time Management, Strategy, Leadership, SQL
Education
Indiana University - Kelley School of Business 2008 — 2012
Bachelor of Science, Business; Operations
Indiana University Bloomington 2008 — 2012
Bachelor of Science (BS), Supply Chain Management
Blue Cross Blue Shield of Michigan SupervisorBlue Cross Blue Shield of MichiganJanuary 1988 - October 1995
Skills
Health Insurance, Account Management, Customer Service, Insurance, Employee Benefits, Health Savings Accounts, Underwriting, Managed Care, Disability Insurance, Life Insurance, Healthcare, Sales, Strategic Planning, Medicare, Benefits Administration
Education
Lansing Community College
Accounting
Blue Cross Blue Shield of Michigan November 2012 - Present
Maingate Inc. August 2012 - Present
Mt. Pleasant Baptist Church January 2010 - Present
Detroit Public Schools August 2011 - November 2012
David's Bridal December 2011 - August 2012
Blue Care Network June 2011 - August 2011
Kentucky State University 2007 - 2011
City of Detroit, Recreation Department June 2008 - August 2010
DTE Energy February 2007 - August 2007
Ford Motor Company in collaboration with Cass Tech High School January 2007 - June 2007
Skills
Customer Service, PowerPoint, Word, Microsoft Office, Excel, Public Speaking, Data Entry, Administration, Event Planning, Writing, Accounting, Outlook, Higher Education, Marketing Communications, Teamwork, Time Management, Creative Writing, Microsoft Word, Microsoft Excel, Training, Recruiting, Coaching, Teaching
Education
Kentucky State University 2007 — 2011
Bachelor of Arts, Business Administration, specialization in Accounting
Cass Technical High School 2003 — 2007
High School Diploma, Business Marketing Curriculum
Michigan Actors Studio 2012 — 2012
Acting
Fortune Hi-Tech Marketing December 2006 - February 2013
Forgotten Harvest May 2010 - May 2011
Fortune Hi-Tech Marketing 2007 - 2011
Blue Cross Blue Shield of Michigan March 2006 - January 2007
Delphi Corporation 1998 - 2007
Delphi Automotive Systems 2004 - 2006
Saturn 1986 - 1989
Skills
Strategic Planning, Leadership, Supply Chain Management, Negotiation, Team Building, Process Improvement, Lean Manufacturing, Business Development, Management, Manufacturing, Purchasing, Automotive, Procurement, Inventory Management, Supply Management, Strategy, Training
Education
Kettering University 1974 — 1979
BA, Industrial Administration
Callaway High School 1972 — 1974
Blue Cross Blue Shield of Michigan August 2008 - Present
Blue Cross Blue Shield of Michigan September 2004 - August 2008
Production Modeling Corporation July 1996 - September 2004
The Comtech Group February 1996 - July 1996
Skills
Financial Modeling, Health Insurance, Pricing, Financial Analysis, Data Analysis, Statistics, Risk Management, SQL, VBA, Excel, Insurance, Process Improvement, Access, Discrete Event..., Financial Reporting, Financial Risk, Actuarial Science, Management, Continuous Improvement, Software Development, Reinsurance, Cross-functional Team..., Manufacturing, Analytics, Industrial Engineering, Business Process, Predictive Analytics, Leadership, SAS, Underwriting, Visual Basic, Training, Statistical Modeling, Software Documentation, Claim, Business Analytics, Modeling, Microsoft Excel, Analysis, Business Analysis, Business Process..., Databases
Education
Indian Institute of Technology, Kharagpur
B. Tech. (Hons), Mechanical Engineering
University of Windsor
M. A. Sc., Industrial Engineering
Wayne State University
MA, Computer Science
Hewlett-Packard March 2014 - Present
Blue Cross Blue Shield of Michigan October 2013 - March 2014
Ally Financial Inc. August 2012 - October 2013
Blue Cross Blue Shield of Michigan January 2012 - August 2012
RLKD, Inc. May 2007 - March 2012
IBM Global Services May 2008 - December 2011
Electronic Data Systems (EDS) - GM/OnStar December 2005 - May 2008
Rainfinity November 2003 - December 2005
EDS June 2001 - June 2003
Organic, Inc. 2001 - 2001
Skills
Data Center, Internet Strategy, Enterprise Architecture, Architecture, Solution Architecture, High Availability, Disaster Recovery, Security, Virtualization, Integration, System Administration, Operating Systems, Unix, Linux, Solaris, HP-UX, IRIX, Servers, Firewalls, Networking, Cisco Technologies, Enterprise Software, Cloud Computing, Management, Storage, SAN, Storage Area Networks, NAS, ITIL, PCI DSS, HIPPA, GLBA, Perl, IT Management, IT Service Management, IT Strategy, Agile Methodologies, DNS, Windows Server, Shell Scripting, VMware, VMware ESX, Pre-sales, Requirements Analysis, Troubleshooting, Active Directory, Identity Management, Apache, Databases, Infrastructure
Education
Elkins Institute of Technology 1985 — 1987
AE
Johnson County Community College 1982 — 1984
N/A
DeVry 1981 — 1982
Associates
Blue Cross Blue Shield of Michigan July 2014 - Present
Tiffany & Company November 2013 - January 2015
AT&T December 2011 - July 2013
Bed Bath and Beyond March 2010 - May 2011
UDM Theatre Company2006-2008 January 2006 - October 2009
UDM Residence Life 2008-2009 August 2008 - September 2009
Detroit Police Cadet Program May 2008 - August 2008
Coach October 2007 - January 2008
Delta Air Lines May 2007 - September 2007
Skills
Training & Development, Customer Service, Project Management, Microsoft Office, Educational Leadership, Management, Sales Management, Acting, Theatre, Customer Experience, Directing, Performing Arts, Marketing, Creative Writing
Education
Walden University 2015 — 2018
Doctor of Education (Ed.D.), Adult and Continuing Education and Teaching
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Science (M.S.), Higher Education/Higher Education Administration
University of Detroit Mercy 2005 — 2009
BFA, Theatre
Detroit Academy of Arts and Sciences2005
Diploma Obtained
Blue Cross Blue Shield of Michigan May 2009 - Present
Wyoming Survey and Analysis Center July 2006 - July 2007
Mashreq Bank December 2002 - September 2003
Education
University of Wyoming 2004 — 2006
Master’s Degree, Economics and Finance
University of Liverpool 2001 — 2002
Master of Business Administration (M.B.A.), Marketing and General Management
Kurukshetra University 1998 — 2001
Bachelor’s Degree, Mathematics, Physics and Computer Science
Blue Cross Blue Shield of Michigan May 2011 - Present
Empire Blue Cross Blue Shield of NY December 2010 - April 2011
CareFirst Blue Cross Blue Shield of Maryland July 2010 - November 2010
Affiliated Computer Services September 2009 - September 2010
MedAssets April 2010 - June 2010
Jacobson Solutions May 2009 - July 2009
Emblem Health May 2009 - May 2009
Jacobson Solutions August 2008 - January 2009
Horizon Blue Cross Blue Shield September 2000 - August 2008
Horizon Blue Cross Blue Shield of NJ March 2003 - October 2006
Skills
Microsoft Office, Technical Writing, Benchmarking, Health Insurance, Process Improvement, HIPAA, Managed Care, Medicare, Insurance, Business Analysis, Project Management, Business Process..., Healthcare, Access, Employee Benefits, Claim, Healthcare Information..., Analysis, Change Management, Medicaid, Strategic Planning, Benefits Administration, Auditing, Data Analysis, Recruiting, Team Building, Policy, Healthcare Management, Microsoft Excel, Training, Quality Assurance, Management, Outlook, Call Center, Applicant Tracking..., Coaching, Performance Improvement, Business Intelligence, Team Leadership, Performance Management, Customer Service, Budgets, Requirements Analysis, Consulting, MS Project, Leadership, Account Management, Operations Management, PowerPoint, Microsoft Word
Education
Saint Peters College 2009 — 2013
Bachelors of Science, Mgt Science
Kean University
Saint Peters College
Bachelors of Science
Blue Cross Blue Shield of Michigan December 2012 - Present
J & B Medical Supply Company November 2010 - December 2012
Medical Social Work Rehab Management May 2008 - January 2011
The Bartech Group January 2007 - February 2008
Roush Industries October 2004 - January 2007
Populas Group October 2004 - February 2005
Kforce Staffing Company March 1999 - August 2003
Skills
Purchasing, Process Improvement, Strategic Sourcing, Manufacturing, Sourcing, Resume Writing, Team Building, Program Management, Automotive, Cross-functional Team..., Continuous Improvement, Internet Recruiting, PeopleSoft, Forecasting, Accounts Payable, Budgets, Accounting, Management, Analysis
Education
University of Detroit Mercy 2014 — 2015
Master's Degree, Health and Physical Education/Fitness
Kaplan University 2008 — 2009
Master, Science Health Care Management
University of Detroit Mercy 2000 — 2005
Bachelor of Science, Health Service Administrations
University of Detroit Mercy 2000 — 2005
Certificate, BusinessFinance
Cooley High School 1982 — 1986
High School diploma, College Preparatory Program
Addon Services, LLC October 2014 - Present
Blue Cross Blue Shield of Michigan June 2014 - September 2014
The Tolliver Group, Inc. (TTGI) January 2012 - March 2014
DRS with Camber Corporation 2009 - 2011
DRS Technologies June 2006 - 2011
XMCO INC 2000 - 2003
FATA Automation Inc 1998 - 2001
CADCAM (now Thinkpath) 1990 - 2000
ARS 1987 - 1992
Skills
Engineering Analysis, CAD Detailing, Technical Documentation, FMEA, Provisioning, Quality Assurance, Security Clearance, CAD, Management, Automotive, DoD, Software Documentation, Engineering, Government, Adobe Acrobat, Technical Writing, Defense, Systems Engineering, Pro Engineer, Military, Logistics, Manuals, Proposal Writing, Program Management, Engineering Management, Earned Value Management, Aerospace, Configuration Management, Testing
Education
Lawrence Technological University 1979 — 1986
BS
Lawrence Technological University
BS Mechaical
Blue Cross Blue Shield of Michigan November 1999 - Present
Family Health Centers August 2006 - September 2007
Family Health Centers August 2005 - August 2006
Family Health Centers January 2002 - June 2003
Family Health Centers November 1999 - January 2002
Skills
Customer Service, Event Planning, Fundraising, Time Management, Management, Administrative..., Outlook, PowerPoint, Community Outreach, Budgets, Office Management, Human Resources, Microsoft Office, Event Management, PeopleSoft, Healthcare, Team Building, Travel Arrangements, Process Scheduler, Crystal Reports, Project Planning, Presentation Development, Equality & Diversity, Training, Strategic Planning, Process Improvement, Diversity & Inclusion, Project Coordination, SharePoint, Administrative..., Organizational..., Organization Skills, Personal Development
Education
Central Michigan University Mt 1986 — 2011
Bachelors, Community Development; Public Administration
Professional Career Development Institute 1998 — 1999
Diploma, ProfessionalParalegal
Lansing Community College 1987 — 1991
Associates Degree, Psychology
Everett High 1982 — 1986
Diploma, General Studies
Blue Cross Blue Shield of Michigan July 2011 - Present
Anthem January 2009 - March 2012
Whittle Insurance Services September 2004 - December 2008
Humana June 2002 - August 2004
Jeff K. Ross Financial Planning Services January 2000 - June 2002
Skills
Insurance, Brokers, Employee Benefits, Risk Management, Underwriting, Small Business
Education
Kalamazoo College 1995 — 1999
Bachelor of Arts, Economics; Business Administration
Blue Cross Blue Shield of Michigan October 2013 - Present
Blue Cross Blue Shield of Michigan June 2006 - October 2013
Wayne State University September 2008 - May 2011
Wayne State University June 2008 - June 2009
VITEC, LLC May 2001 - January 2006
Skills
Program Management, Marketing, Management, Visio, PowerPoint, SharePoint, Microsoft Excel, Microsoft Word, Social Media, Social Media Marketing, Public Health, Prezi
Education
Michigan State University 2012 — 2017
Master of Public Health (MPH)
Wayne State University 2008 — 2011
MBA
Wayne State University 2002 — 2008
BBA
Kettering University 1996 — 1999
none
Cass Technical High School 1992 — 1996
High School
Capital One July 2014 - Present
Blue Cross Blue Shield of Michigan August 2010 - March 2014
Kaiser Permanente, Silver Spring May 2008 - July 2010
Skills
Management, Customer Service, Microsoft Office, Microsoft Excel, Project Management, Leadership, Risk Management, Banking, Business Analysis, Process Improvement
Education
New York City College of Technology 2002 — 2005
Bachelor of Computer Information System, CIB, 3.8
LaGuardia Community College 1998 — 2000
Associate's degree, CIS
Blue Cross Blue Shield of Michigan October 2013 - Present
Blue Cross Blue Shield of Michigan February 2007 - October 2013
Fifth Third Bank October 2006 - February 2007
Skills
HIPAA, Health Insurance, Managed Care, Leadership, Healthcare Information..., Insurance, Claim, Team Building, Customer Service, Employee Benefits, Medicare, Medicare Part D, Banking, Training, Outlook, Claims Resolution, Provider Relations, Healthcare, Medicaid, Call Centers, HMO, Medical Terminology, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PPO, Health Savings Accounts, Informatics, Time Management, Process Improvement, Public Speaking, Coaching, PowerPoint, Access, Strategic Planning, Analysis, Compliance, Consulting, Employee Training, Human Resources, Policy, Project Management, Customer Retention
Education
Western Michigan University 2014 — 2015
Master's degree, Organizational Performance learning
Spring Arbor University 2009 — 2012
Bachelor of Science (B.S.), Organizational Management
Lansing Community College 1998 — 2000
General Studies, Secondary Education and Teaching
National Management Association July 2015 - Present
Blue Cross Blue Shield of Michigan June 2015 - Present
Blue Cross Blue Shield of Michigan September 2014 - June 2015
Blue Cross Blue Shield of Michigan October 2012 - September 2014
Best Buy September 2011 - June 2012
Skills
Marketing, Market Research, Market Analysis, Marketing Management, Healthcare, Health Insurance, International Business, Sales, International Marketing, Marketing Research, Business Analysis, Leadership, Teamwork, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Social Media, Team Building, Call Centers, Process Improvement, Strategic Planning, Project Management
Education
Wayne State University 2014 — 2016
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Lansing Community College 2011 — 2014
Associate in Business, International Business
TriZetto Corporation January 2012 - Present
Connective Consulting September 2006 - December 2011
Blue Cross Blue Shield of Michigan 1992 - 2007
Skills
Business Process..., Change Management, Management, Business Intelligence, Project Management, Business Process, Risk Management, Coaching, Product Development, Leadership, Strategy, Healthcare, Business Strategy, Strategic Planning, Entrepreneurship, Analysis, Consulting, Marketing, Business Analysis, Process Improvement, Program Management, Operations Management
Education
Marygrove College
BA
The Gallup Organization
Certification
James Madison University
Certification
Toyota USA December 2014 - Present
Spartan Motors, Inc. October 2013 - December 2014
Delta Dental of Michigan September 2011 - October 2013
Blue Cross Blue Shield of Michigan January 2010 - August 2011
Blue Cross Blue Shield of Michigan February 2008 - December 2009
BOS Automotive Systems December 2006 - January 2008
BOS Automotive Systems December 2006 - January 2008
Delphi Corp January 2005 - November 2006
Delphi January 2004 - November 2006
Delphi November 1998 - January 2004
Skills
Strategic Sourcing, Purchasing, Supply Management, Negotiation, Process Improvement, Six Sigma, Lean Manufacturing, Supplier Diversity, Cross-functional Team..., Continuous Improvement, Global Sourcing, Global Strategy, Multicultural..., VAVE, Contract Negotiating, Purchasing Processes, Procurement, Supply Chain Management, Strategy, Supply Chain, Contract Management, Contract Negotiation, MRP, Vendor Management, Leadership, Spend Analysis, Management, Materials Management, Supplier Development, Pricing, Training, Budgets, Software Documentation, Strategic Planning, Supplier Negotiation, Manufacturing, Supplier Evaluation, Business Process..., Sourcing, Forecasting
Education
Kettering University 2000 — 2003
M.S, Manufacturing Operations
Saginaw Valley State University - College of Business and Management 1995 — 1998
BA, Business Administration
Wetterlands Ranch INC. January 2000 - Present
UST Global January 2010 - January 2014
LexisNexis April 2009 - June 2009
International Paper September 2007 - January 2008
Blue Cross Blue Shield of Michigan July 2007 - August 2007
Independent Health April 2006 - October 2006
Air Force Research Laboratory September 2005 - May 2006
US Customs & Border Patrol (CBP) September 2004 - May 2005
Skills
Data Governance, Enterprise Architecture, SDLC, Data Modeling, Data Warehousing, Business Intelligence, Data Architecture, Requirements Analysis, SOA, Solution Architecture, Databases, SSIS, Integration, Datastage, Business Process, Master Data Management, Visio, Business Analysis, Data Management, Architectures, MFM Framework, MDM Architect, Enterprise Data..., Data Quality, Enterprise Data Modeling, Data Warehouse..., Data Profiling, Infosphere, Webmaster, InfoSphere, Erwin, Big Data, Enterprise Software, Data Integration, Architecture, ETL, Oracle, Business Objects, Consulting, CRM, Vendor Management, Strategy, DB2, Business Requirements, IT Strategy, Software Project..., Analytics, Management, XML, SQL
Education
Oakland University 1982 — 1987
Bachelor of Science (B.S.), Computer Software Engineering
Lakeland Community College 1971 — 1973
AAB, Applied Business (Computers)
Quicken Loans June 2014 - Present
Blue Cross Blue Shield of Michigan May 2013 - November 2013
American 1 Credit Union June 2011 - April 2012
Skills
Market Research, Focus Groups, Segmentation, Analytics, Consumer Behaviour, SPSS, Marketing Research, Customer Insight, Marketing, Competitive Intelligence, Marketing Analytics, Survey Design, Marketing Strategy, Customer Satisfaction, Project Management, Retail, Sales, Analysis, Competitive Analysis, Market Analysis, SWOT analysis, Qualitative Research, In-Depth Interviews, Statistical Data..., Regression Analysis, Primary Research, Brand Loyalty, Customer Experience, B2B, Proofreading, Project Coordination, Questionnaire Design, Quantitative Research, Quantitative Analytics, Consumer Insight, Nielsen Data, Adobe Marketing Suite, Digital Analytics, Marketing Analysis, Google Analytics, Statistical Modeling, Factor Analysis, R, SQL, Tableau, Qualtrics, SAS, Data Analysis, Management, Strategy
Education
Michigan State University 2013 — 2013
Master of Science (M.S.), Marketing Research
Spring Arbor University 2008 — 2012
Bachelor of Science (BS), Marketing
Jackson Community College 2005 — 2008
Associate of Arts (A.A.)
St. Joseph Mercy Health System August 2011 - Present
Blue Cross Blue Shield of Michigan May 2009 - July 2011
Kelly Services March 2009 - May 2009
EDS, an HP company October 2006 - January 2009
TRW Automotive 2004 - 2006
Jabil 2000 - 2004
Eagle Ottawa 2000 - 2000
Xycom 1988 - 1999
Applied Materials 1981 - 1988
Skills
5S, A3, Lean Sigma, Statistical Analysis..., Value Stream Mapping, Change Management, Problem Solving, Materials Management, Strategic Leadership, Root Cause Analysis, DMAIC, Hoshin Kanri, Team Building, Visual Management, Performance Management, Organizational..., TPM, Cause Mapping, Six Sigma, Design for Six Sigma, Quality Functional..., Call Center Optimization, Lean Manufacturing, Cross-functional Team..., Continuous Improvement, Black Belt, Call Centers, Software Documentation, Process Improvement, Operations Management, Kaizen, Outsourcing, Strategy, Project Management, Quality Management, JIT, Leadership, Business Process..., Product Development, Call Center, Operational Excellence, Manufacturing, Green Belt, Business Process
Education
Lawrence Technological University 1999 — 2004
Bachelor's, Engineering Technology
Ohio Institute (DeVry) University 1978 — 1981
Associates, Electronics Engineering Technology
Brandon High School 1975 — 1978
Diploma
none March 2014 - Present
Blue Cross Blue Shield Customer Service August 2011 - December 2011
Blue Cross Blue Shield of Michigan 2011 - 2011
Clairwood ApartmentsSecretary November 2001 - April 2003
Wellness Plan September 2000 - November 2000
Skills
Certified Subscriber..., Access, Data Entry, Customer Service, Microsoft Excel, Databases, Employee Benefits, Filing, Insurance, Health Insurance, Property & Casualty..., General Insurance, Claim, Underwriting, Call Centers, Commercial Insurance, Risk Management, Life Insurance, Microsoft Office, Claims Management, Business Analysis
Education
Jones International University 2013 — 2015
Master of Business Administration (MBA), Network Security, 3.0
Marygrove College 2008 — 2012
Bachelor of Science (BS), Computer Science, 3.0
Marygrove College 2007 — 2012
BS, Computer Science; Computer Information Technology
Blue Cross Blue Shield of Michigan August 2015 - Present
Blue Cross Blue Shield of Michigan September 2012 - August 2015
Deloitte Consulting July 2005 - September 2012
J&L Industrial Supply March 2004 - July 2005
ArvinMeritor January 2002 - February 2004
Oakland University August 2002 - June 2003
Skills
Business Intelligence, Business Intelligence..., Master Data Management, Metadata Management, Data Governance, Data Quality, Oracle Business..., Oracle E-Business Suite, Software Project..., Implementation Services, Data Warehousing, Healthcare Analytics, Financial Analytics, Business Analytics, Financial Analysis, OBIEE, SDLC, CRM, Analytics, Business Process, Project Management, Leadership, Management, Solution Architecture, Consulting, Enterprise Architecture, Business Process..., Business Analysis, Requirements Gathering
Education
Indiana University - Kelley School of Business 2011 — 2012
Master's Certificate
Oakland University
Bachelor of Science
Blue Cross Blue Shield of Michigan December 2014 - Present
Blue Cross Blue Shield of Michigan March 2013 - December 2014
Michigan Public Health Institute (MPHI) October 2007 - August 2009
Alzheimer's Association Michigan Great Lakes Chapter October 1999 - October 2007
Skills
Project Management, Program Development, Program Management, Leadership, Presentations, Process Improvement, Leadership Development, Insurance, Health Insurance, Public Health, Health Policy, Medicare, HIPAA, Healthcare, Managed Care
Education
Oregon State University 1996 — 1999
Master's degree, Adult Development and Aging
Kansas State University 1993 — 1996
Bachelor's degree, Psychology
Beaumont Health System September 2012 - Present
Blue Cross Blue Shield of Michigan April 2008 - August 2012
Comerica Bank January 2007 - April 2008
Global Systems LLC 2005 - 2007
Synergy Netsoft Ltd 2000 - 2004
Skills
Business Intelligence, Data Warehousing, IT Project & Program..., Business Systems..., Big Data, Data Architechture, Master Data Management, Business Analytics, Health Information..., Strategic Planning, IT Leadership, Financial Analysis, Customer Relationship..., Vendor Management, Agile Application..., Organizational..., Team Mentoring
Education
Wright State University
Master of Business Administration (MBA), MBA
Jawaharlal Nehru Technological University
Bachelor's degree, Electrical and Electronics Engineering
St.Patricks High School
High School
IPS Technology Services June 2009 - Present
Society of Information Management January 2009 - Present
MMSDC-Midwest Minority Supplier Development Council January 2004 - Present
Macomb Community College September 2010 - March 2014
TiE 2003 - 2014
Regional Health Information Technology Grant Advisory Committee August 2010 - June 2012
Macomb Community College Advisory Committee July 2010 - June 2012
Automation Alley June 2010 - December 2011
Association of Litigation Support Professionals September 2010 - August 2011
Blue Cross Blue Shield of Michigan February 2011 - July 2011
Skills
Healthcare IT, Technology Evaluation, Technology Integration, ERP, Business Strategy, Business Intelligence, Thought Leadership, Strategic Planning, Strategy Development, IT Strategy, EHR, Oracle Applications, Microsoft, SQL Server, Application Development, Web Applications, Workflow, Business Process..., Lean Initiatives, Data Quality, Software Quality..., Process Engineering, Integration, SDLC, Cross-functional Team..., Cost Reduction, Vendor, P&L, Change Management, Program Management, Business Process, Process Improvement, Business Analysis, PMP, Healthcare, PMO, Business Management, Team Building, Mentoring, IT Governance, Metrics, Planning, Enterprise Architecture, Management Consulting, IT Management, Customer Relations, Vendor Management, Governance, Data Warehousing, SaaS
Education
Michigan State University - The Eli Broad College of Business 1994 — 1996
EMBA
University of Notre Dame 1980 — 1982
MSME
Jadavpur University 1975 — 1980
BSME
Blue Cross Blue Shield of Michigan December 2005 - Present
gedas USA Inc 2000 - 2005
Everest Consultants Inc January 2000 - October 2000
Skills
Security, Enterprise Architecture, IT Strategy, Solution Architecture, Integration, SOA, Identity Management, Strategy, Disaster Recovery, SDLC, Program Management, Business Intelligence, Information Security, Portals, IT Management, ITIL, Data Center, Strategic Negotiations, Business Continuity, SharePoint, Federated Identity..., Operations Management, Strategic Planning, Vendor Management, Disaster Recovery &..., eBusiness, B2C Portals, Program Delivery..., Crisis Stabilization, IT Audit, E-business, E-commerce, BigIP F5, IT Security, eCommerce
Education
Jawaharlal Nehru Technological University 1995 — 1999
Bachelor's Degree, Computer Science and Engineering
NBCUniversal, Inc. April 2015 - Present
Blue Cross Blue Shield of Michigan May 2011 - July 2014
ESPN March 2008 - June 2010
Bristol-Myers Squibb May 2007 - August 2007
Bowne of New York City March 2005 - July 2006
NSF International 2002 - 2004
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Strategic Financial..., Financial Accounting, Corporate Finance, Revenue Analysis, Revenue Forecasting, Expense Allocation, Leadership, Management, Finance, Accounts Receivable, Financial Planning
Education
Indiana University - Kelley School of Business 2006 — 2008
Master of Business Administration (MBA), Finance, General
University of Michigan 1999 — 2001
Bachelor of Arts, Sports Management
Hilton Worldwide January 2013 - Present
Rosen Hotels & Resorts December 2010 - December 2012
Sears Home Improvement Products July 2010 - November 2010
Siemens Healthcare Diagnostics Ltd March 2009 - April 2010
SC Department of Health and Environmental Control April 2007 - December 2008
Net Bank January 2007 - March 2007
Blue Cross Blue Shield of Michigan May 2005 - December 2006
Providence Medical Center May 2004 - May 2005
Skills
Microsoft SQL Server, Databases, Oracle, SQL, T-SQL, SSIS, SharePoint, Business Intelligence, SSRS, SDLC, Database Administration, Database Design, Disaster Recovery, Windows, Software Documentation, Crystal Reports, Performance Tuning, Analysis Services, VB.NET, ETL, Data Warehousing, Stored Procedures, SQL Tuning, OLAP, IIS, Relational Databases
Education
Lawrence Technological University 2004 — 2006
M.S, Information Systems
University of Madras 1996 — 2000
BE, Electronics & Communication Engineering
Blue Cross Blue Shield of Michigan June 2013 - Present
Blue Cross Blue Shield of MI October 2010 - June 2013
Blue Cross Blue Shield of Michigan February 2006 - October 2008
Ford May 2002 - February 2006
Education
RMIT University 1996 — 1999
Master of Business Administration (MBA), 3.8
IIT Madras 1989 — 1991
Master of Technology (M.Tech.), Engineering, 3.7
University Vishweshvariya College of Engineering
Bachelor of Engineering (B.E.), Mechanical Engineering, 3.7
Blue Cross Blue Shield of Michigan December 2014 - Present
Ernst & Young November 2010 - December 2014
Niteo Partners March 2009 - October 2010
Capgemini US LLC May 2007 - February 2009
Niteo Partners, NEC October 2005 - May 2007
Tyco Electronics Power Systems 2000 - 2005
Skills
Cognos, Business Intelligence, Business Analysis, Data Warehousing, Business Process, Program Management, SDLC, Finance, Business Process..., Business Performance..., Requirements Analysis, Data Modeling, Performance Management, Master Data Management, Management Consulting, Project Planning, ETL, Software Project..., Business Intelligence..., Requirements Gathering, Data Analysis, Analytics, Banking, Data Warehouse..., Dimensional Modeling, Data Governance, Data Integration, Data Quality, Top Tier Instructor, Cross-functional Team..., Professional Mentoring
Education
University of Texas at Dallas - Naveen Jindal School of Management
MBA
University of North Texas
MS, Computer Science
Koneru Lakshmaiah College of Engineering
Bachelor's degree, Computer Science
Bosch North America August 2012 - Present
Blue Cross Blue Shield of Michigan September 2011 - August 2012
Pfizer January 2010 - May 2011
Indiana University Foundation June 2008 - May 2009
American Axle & Manufacturing May 1999 - May 2007
Skills
Financial Modeling
Education
Indiana University - Kelley School of Business 2007 — 2009
Master of Business Administration (M.B.A.), Finance
Lawrence Technological University 1996 — 1999
BSME, Mechanical Engineering
Southgate Anderson High School 1989 — 1993
T-Mobile February 2013 - Present
General Motors September 2011 - February 2013
T-Mobile October 2009 - September 2011
Capgemini North America February 2008 - October 2009
Blue Cross Blue Shield of Michigan May 2000 - January 2008
University of Windsor January 1995 - April 2000
Skills
SOA, TOGAF, SDLC, Solution Architecture, Enterprise Architecture, IT Strategy, EAI, Architecture, Integration, System Architecture, Application Architecture, Agile Methodologies, Technical Architecture, Software Development, Software Project..., Vendor Management, Business Intelligence, Business Process, IT Management, Java Enterprise Edition, UML, Data Warehousing, Requirements Analysis, Agile Project Management, Cloud Computing, Data Modeling, Software Design, Oracle, Software Engineering, Web Services, Scrum, SharePoint, Technical Leadership, Weblogic, ITIL, Architectures, ETL, Enterprise Software, Websphere, Unix, Systems Analysis, Mobile Applications, Mobile Devices, Mobile Technology, Enterprise Mobility, ERP
Education
Universität Karlsruhe (TH)
Dr., Computer Science
The Walt Disney Company July 2009 - Present
HP - Information Management, CME 2007 - Present
Excellus BCBS July 2008 - June 2009
Blue Cross Blue Shield of Michigan September 2007 - June 2008
Hewlett Packard March 2005 - August 2007
Skills
Informatica, ETL, SDLC, Database Design, Business Intelligence, DB2, Data Warehousing, SQL, Shell Scripting, Oracle, Data Modeling, Teradata
Education
Jawaharlal Nehru Technological University
Blue Cross Blue Shield of Michigan August 2009 - Present
Skills
SDLC
Education
Karnatak University 1992 — 1997
Bachelor's degree, Mechanical Engineering
Blue Cross Blue Shield of Michigan August 2012 - Present
Guaranty Bank 2003 - August 2012
ABN AMRO 1998 - 2003
Skills
Banking, Talent Management, Performance Improvement, Leadership, Process Improvement, Project Management, E-Learning, Organizational..., Workshop Facilitation, Instructional Design, Call Centers, Training, Coaching, Program Management, Employee Training, Team Building, Leadership Development, Performance Management, Vendor Management, Training Delivery, Change Management, Management, Software Documentation, Needs Analysis, Team Leadership, Business Analysis, Blended Learning, Employee Engagement, Onboarding, Organizational...
Education
Lawrence Technological University 2001 — 2003
Master of Science, Technical Communication
Wayne State University 1995 — 1999
Bachelor of Arts, English
Reliance ACO 2015 - Present
Oakland Literacy Council 2011 - Present
Blue Cross Blue Shield of Michigan 2000 - 2008
Blue Cross Blue Shield of Michigan 1995 - 2000
Blue Cross Blue Shield of Michigan 1994 - 1995
Target August 1986 - April 1989
Skills
Labor Relations, Workforce Planning, Employment Law, Coaching, Performance Management, HR Policies, Employee/Labor Relations, Problem Solving, Contract Negotiations, Negotiation, HR Strategy, Contract Negotiation, Recruiting, Team Building, Personnel Management, Management, Benefits Administration, Human Resources, Training
Education
Indiana University-Purdue University at Fort Wayne
Bachelors, Supervision & Personnel
Other
Wayne State University
Masters, Industrial Relations
Accretive Health June 2008 - Present
Blue Cross Blue Shield of Michigan June 2002 - June 2008
QWEST COMMUNICATIONS CORP 1999 - 2001
Kaiser Permanente 1997 - 1998
Kaiser Permanente 1997 - 1998
Skills
Business Intelligence, Strategy Development, Databases, Customer Relations, Team Building
Education
Osmania University 1995 — 1996
Master's degree, Computer Science
Jawaharlal Nehru Technological University
Sri Satya Sai Junior college
UHC-VHA NewCo August 2015 - Present
Health Care Service Corporation (HCSC) April 2010 - Present
Health Care Service Corporation (HCSC) April 2009 - March 2010
Youngsoft Inc July 2003 - March 2009
Blue Cross Blue Shield of Michigan March 2005 - August 2007
TSYS March 2004 - March 2005
Enterprise Rent-A-Car June 2003 - February 2004
Skills
Data Science, Analytics, Data Mining, Regression Analysis, EDA (Exploratory Data..., Machine Learning, Data Preparation, Time Series Analysis, Agile methodology in..., R, SPSS, Mpdel Building, Business Intelligence, Data Warehousing, Enterprise Architecture, SOA, Software Project..., Requirements Analysis, Agile Methodologies, Linear and Nonlinear..., Pre-sales, Java Enterprise Edition, Software Development, Program Management, Java, SQL, Solution Architecture, Vendor Management, Business Analysis, Web Services, SDLC, PL/SQL, XML
Education
The University of Chicago 2014 — 2015
Master of Science (MSc), Analytics
Indian Institute of Technology, Roorkee 1989 — 1993
Bachelor's degree, Electrical Engg
Netarhat School
12th Std., High School
Blue Cross Blue Shield of Michigan April 2010 - Present
EDS, an HP Company January 2009 - September 2009
EDS January 2003 - January 2009
EDS January 2001 - January 2003
EDS January 1998 - January 2001
EDS January 1985 - January 1998
Education
Lawrence Technological University 1978 — 1985
BS, Business Systems
UHG 2005 - Present
The World Bank August 2004 - June 2005
Blue Cross Blue Shield of Michigan January 2004 - June 2004
Skills
Data Warehousing, SDLC, SQL, PL/SQL, DB2, Microsoft SQL Server, Oracle, Agile Methodologies, Sybase, Unix Shell Scripting, XML, Waterfall, IBM Cognos, MicroStrategy Reporting, Micro strategy...
Education
Kakatiya University 2006 — 2009
Master of Computer Applications (MCA), Computers, Distinction
Kakatiya University 2004 — 2006
Bachelor of Science (B.Sc.), Computer Science, Distinction
Blue Cross Blue Shield of Michigan September 1997 - Present
Flat Rock April 1989 - November 1993
Michigan State Police Trooper April 1989 - September 1993
Skills
Health Insurance, Employee Benefits, Insurance, Customer Service, Contract Negotiation, Marketing, Strategic Planning, Public Speaking, Marketing Strategy, Public Relations, Health Savings Accounts, Benefits Administration, Disability Insurance, Management, Medicare, Managed Care, Training, Life Insurance, Leadership, Healthcare, Account Management, Human Resources
Education
Lansing Community College 1985 — 1988
Associate's degree, Criminal Justice
Lansing Community College 1985 — 1988
Associates, Criminal Justice; Business
Mason 1981 — 1984
HIgh School Diploma
Blue Cross Blue Shield of Michigan January 2014 - Present
NGS Coresource July 2011 - January 2014
Blue Cross Blue Shield of Michigan December 2004 - June 2011
IBA Health and Life Assurance Co 1991 - 2004
Skills
Employee Benefits, Health Insurance, Vendor Management, Underwriting, Healthcare, Benefits Administration, Health Savings Accounts, Managed Care, Claim, Disability Insurance, Insurance, Brokers, Performance Management, HIPAA, Life Insurance, Term Life Insurance, Strategic Planning, Process Improvement, Medicare, Account Management, Customer Service
Education
Kalamazoo College 1979 — 1983
BA, Economics
Fujitsu Computer Products of America September 2010 - Present
Blue Cross Blue Shield of Michigan 2010 - 2011
Dimension Consulting Inc 2009 - 2011
Education
Jawaharlal Nehru Technological University 2000 — 2004
Arrow Strategies April 2013 - Present
Blue Cross Blue Shield of Michigan July 2011 - March 2013
StayWell Health Management September 2006 - July 2011
HealthyLife February 2000 - September 2006
Education
Lake Superior State University 1992 — 1997
Central Michigan University
Bachelor's degree, Information Technology
Vitalize Consulting Solutions, an SAIC company March 2011 - Present
JDM Consulting August 2010 - Present
Correctional Medical Services April 1997 - March 2009
Correctional Medical Services, Inc April 1997 - March 2009
CMS April 1997 - March 2009
Correctional Medical Services, Inc April 1997 - March 2009
Blue Cross Blue Shield of Michigan April 1997 - March 2009
Linn Products, Inc. August 1992 - April 1997
Linn Products, Inc August 1994 - April 1996
Linn Products, Inc August 1994 - April 1996
Skills
Crystal Reports, Windows, Microsoft Word, SQL, Microsoft Excel, EMR, EHR, Healthcare Information..., Troubleshooting, Data Analysis, Process Improvement
Education
Business Lansing Community College
Associates
Business Lansing Community College
Associates
Charlotte High School
Charlotte High School
Insurance Institute of America
Certificate, Insurance
Insurance Institute of America
Certificate; Associate, General Insurance; Risk Management Insurance
Insurance Institute of America
Certificate; Associate, General Insurance; Risk Management Insurance
Lansing Community College
Associates, Business
PAL Consulting March 2007 - Present
PAL Consulting Services March 2007 - Present
Blue Cross Blue Shield of Michigan February 1967 - February 2003
Blue Cross and Blue Shield of Michigan January 1967 - January 2003
Skills
Microsoft Excel, Microsoft Office, Bookkeeping, Public Speaking, Medicare, Medicaid, Customer Service, Team Building, Microsoft Word, Case Management, Healthcare, HIPAA, Healthcare Management, Leadership, Training, Hospitals, Strategic Planning, Computer Proficiency, Budget Development &..., Organizational..., Senior Care Needs in...
Education
James Madison University
Business Administration and Management, General
Blue Cross Blue Shield of Michigan February 2013 - Present
ServiceLink March 2011 - January 2013
nVision Global Technology Solutions, Inc. November 2009 - February 2011
Skills
SQL Server, Visual Studio, PL/SQL, SQL Profiler, Bids, Server Management, Crystal Reports, T-SQL, SSRS, SSIS, Analysis Services, Stored Procedures, VBScript, SSAS, Visual Basic, Database Design, Performance Tuning, ETL, SQL, Data Warehousing, DTS, Business Intelligence, MS Project, SQL Server Management..., Enterprise Manager, Access, C++, Data Modeling, Databases, SQL Tuning, Business Intelligence..., Data Warehouse..., Oracle, Cubes, Query Optimization, Dimensional Modeling, OLAP, Database Administration, Performance Point, TFS, DB2, RDBMS, SharePoint, Data Marts, Erwin, OLTP, Database Triggers, XML, OBIEE, Microsoft SQL Server
Education
Jawaharlal Nehru Technological University
Bachelors, Engineering
Little Flower Junior College
10+2, Maths, Physics, Chemistry
Blue Cross Blue Shield of Michigan July 2010 - Present
Ernst & Young August 2004 - July 2010
Skills
Financial Analysis, Strategy, Process Improvement, Budgets, Forecasting, Cost Accounting, Management
Education
MBA
Master of Business Administration (MBA), Strategy and Finance
CPA
Accountancy
University of Michigan - Six Sigma Green Belt
Six Sigma, Process Improvement
APICS - Certified Supply Chain Professional
Certification, Supply Chain
Delhi University - Bachelor of Commerce
Bachelor, Business
Institute of Cost and Works Accountants of India - ICWAI
Certifed Management Accountant, Management Accounting and Reporting
Salwan Public
The Institute of Chartered Accountants of India
Certification, Chartered Accountancy
The Institute of Internal Auditors
Certification, Internal Audit
X by 2, Inc. May 2010 - Present
* November 2014 - Present
* May 2014 - November 2014
Auto-Owners Insurance May 2012 - May 2014
Blue Cross Blue Shield of Michigan 2010 - 2012
Capgemini Consulting October 2009 - September 2010
Blue Cross and Blue Shield January 2008 - September 2009
Skills
Cloud Computing, Resource Management, IT Management, Stored Procedures, Data Warehousing, T-SQL, Spring, DTS, Software Engineering, Business Process, DB2, Business Objects
Education
University at Buffalo 2003 — 2005
MS, Computer Science
Indian Institute of Technology, Guwahati 1997 — 2001
Bachelor's Degree, Computer Science
Rentfrow Inc. April 2009 - Present
Bank of America September 2008 - March 2009
DTE Energy October 1999 - August 2008
Blue Cross Blue Shield of Michigan August 1998 - September 1999
Detroit Edison November 1996 - July 1998
Ford Motor Company September 1994 - October 1996
AT&T Global Information Systems April 1994 - August 1994
Tata Motors 1991 - 1994
Skills
Agile Methodologies, Requirements Analysis, Integration, Enterprise Software, Architecture, Software Development, Oracle, Maximo, SOA, Testing, SDLC, ERP, PL/SQL, Enterprise Architecture, Java, Management, Business Process, SQL, SAP, Project Management, Business Analysis, Strategy, Business Intelligence, Data Warehousing, Software Project..., Weblogic, Databases, Websphere, Solution Architecture, Asset Management, Microsoft SQL Server, Oracle Applications, Enterprise Asset..., Data Migration, Project Planning, Architectures, WebSphere, ITIL, DB2, Java Enterprise Edition, XML, Consulting, IT Strategy
Education
Indian Statistical Institute 1989 — 1991
MSTAT, Mathematics, Statistics
Indian Statistical Institute 1986 — 1989
BSTAT, Statistics, Mathematics
HealPros April 2015 - Present
Verros Health Care Consulting July 2011 - March 2015
United Health Care June 2010 - July 2011
Blue Cross Blue Shield of Michigan October 2007 - January 2009
Elliott Greenspan and Associates 2009 - 2009
Blue Care Network June 2006 - October 2007
Clarkston Public Schools August 2004 - June 2006
Health Alliance Plan August 2003 - May 2004
Metro Hospitalists, P.C. June 2002 - June 2003
Great Lakes Health Plan July 2001 - May 2002
Skills
Strategic Planning, Regulatory Compliance, Policy Development, Provider Network..., Contract Negotiations, Provider Relations, Pharmacy Benefits..., Cost Analysis, Project Management, Data Analysis and..., Data Analysis, Contract Negotiation, Analysis, Budgets, Business Process..., Cost Benefit, Credentialing, HIPAA, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Analytics, Healthcare Consulting, Healthcare Industry, Healthcare Management, Hospitals, Insurance, Managed Care, Management, Medicaid, Medical Billing, Medicare, Medicare Part D, Network Development, Operations Management, Pharmacy Benefit..., Physicians, Policy, Process Improvement, Public Health, PPO
Education
Indiana University-Purdue University at Indianapolis 1982 — 1984
MHA, Health/Health Care Administration/Management
Michigan State University 1973 — 1979
B.A., Health Sciences
Technical Management Services January 2007 - Present
Blue Cross Blue Shield of Michigan June 2011 - August 2011
Indiana Wesleyan University October 2010 - December 2010
United States Tank Automotive, Research, Development, and Engineering Center June 2010 - August 2010
Skills
Java, C++, JavaScript, Visual Basic, Windows, HTML, Ada, PHP, Option Trading, Investments
Education
Indiana Wesleyan University 2009 — 2012
Computer Information Systems, 3.54
Livonia Stevenson High School 2005 — 2009
BBVA Compass January 2015 - Present
Blue Cross Blue Shield of Michigan August 2013 - December 2014
Snap-on Business Solutions March 2012 - July 2013
Frontier Communications September 2011 - March 2012
MAXIMUS December 2010 - August 2011
Sun America (Retirement Solutions) August 2007 - December 2010
THE HACKETT GROUP LIMITED June 2006 - August 2007
Skills
SDLC, SQL, Oracle, PL/SQL, Data Warehousing, Business Intelligence, Data Modeling, Databases, Shell Scripting, Oracle Database..., Requirements Analysis, ETL, Microsoft SQL Server, Oracle Developer Suite, Agile Methodologies, Unix, Software Development, Data Architecture, Operating Systems, Testing
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor's, Electrical and Electronics
Blue Cross Blue Shield of Michigan May 2012 - Present
Blue Cross Blue Shield of Michigan April 2010 - April 2012
Blue Cross Blue Shield of Michigan July 2006 - March 2010
Blue Cross Blue Shield of Michigan January 2004 - July 2006
Best Buy March 2002 - June 2004
Skills
Project Management, Customer Service..., Cost Reduction..., Onboarding, Employee Relations, Talent Acquisition, Applicant Tracking..., Performance Management, Recruiting, Employee Benefits, Talent Management, Benefits Administration, Process Improvement, College Recruiting, Call Center, PeopleSoft, Human Resources, Vendor Management, Organizational..., Coaching, Leadership Development, Call Centers, Leadership, Management, Customer Service, Employee Engagement
Education
Spring Arbor University 2007 — 2010
Masters, Management of Organizational Development
Spring Arbor University 2005 — 2007
Bachelors, Management of Organizational Development
Kalamazoo Central
Lansing Community College
Associates, Human Resource Management
Blu Cross Blue Shield of Michigan September 2015 - Present
Blue Cross Blue Shield of Michigan June 2013 - August 2015
Spectrum Wellness Center 2009 - May 2013
The Family Doctor October 2005 - October 2007
Mt Clemens Regional Medical Center 2003 - 2005
Emerick and Trosin, DO, PC 2001 - 2003
Skills
Healthcare, Treatment, Healthcare Management, Mental Health, Public Speaking, Pediatrics, Wellness, Customer Service, Adolescents, Hospitals, Microsoft Office, Managed Care, Medicare, Case Management, HIPAA, Medicaid, Home Care, Medicine, Health Education
Education
University of Massachusetts, Amherst 2014 — 2018
Master of Business Administration (MBA)
Northeast Ohio Medical University (NEOMED) 1993 — 1997
Doctor of Medicine (MD)
Kent State University 1991 — 1993
Bachelor of Science (BS), Integrated Life Sciences
Blue Cross Blue Shield of Michigan October 2011 - Present
Blue Cross Blue Shield of Michigan March 2008 - October 2011
Blue Cross Blue Shield of Michigan September 2006 - March 2008
Blue Care Network of Michigan May 2004 - September 2006
Skills
Enterprise Architecture, IT Strategy, Vendor Management, Visio, Mainframe, Business Analysis, Disaster Recovery, Waterfall, Risk Management, Integration, Program Management, Process Modeling, Risk Assessment, Security, Solution Architecture, Requirements Analysis, Governance, Team Leadership, SDLC, Enterprise Software
Education
Kettering University
BSMSE, Manufacturing Systems Engineering
University of Illinois at Chicago
MBA, Management Information Systems
Blue Cross Blue Shield of Michigan April 2013 - Present
Concord Montessori & Community School September 2007 - July 2013
Blue Cross Blue Shield of Michigan April 1995 - December 2005
Skills
Public Speaking, PowerPoint, Outlook, Product Development, Strategic Planning, Budgets, Microsoft Excel, Event Management, Customer Service, Microsoft Office, Healthcare, Microsoft Word, Team Building, Social Media, Event Planning
Education
Kalamazoo College
Blue Cross Blue Shield of Michigan November 2014 - Present
Blue Cross Blue Shield of Michigan November 2014 - Present
inovalon August 2012 - May 2014
Promedica Caring Service October 2010 - April 2012
Skills
Healthcare, Hospitals, Nursing, Healthcare Management, Patient Safety, EMR, Medical Terminology, Inpatient, Vital Signs, Critical Care, Medical-Surgical
Education
Jackson Community College 1992 — 1996
Associate's Degree, Applied Science
Schramm's Mead November 2013 - Present
Wayne State University August 2010 - May 2014
Wayne State University July 2011 - August 2012
Blue Cross Blue Shield of Michigan May 2010 - July 2011
Skills
PCR, DNA extraction, Gel Electrophoresis, Data Analysis, Molecular Biology, PCR primer design, DNA sequencing, Microsoft Office, Research, RT-PCR, Bioinformatics, Vector Design, Lifesciences, Brewing, Craft Beer, recombinant DNA..., DNA, qPCR, Site-directed..., Genetics, Sequencing, Biotechnology, Microsoft Excel, cDNA, Biolistics, Phylogenetics, Vector Cloning, E. coli, Healthcare, Program Development, PowerPoint, Microsoft Word, Non-profits, Public Speaking, Healthcare Management, 3D Printing, Rapid Prototyping, Laser Cutting, 3D Scanning, Mead
Education
Wayne State University 2010 — 2014
M.S., Biological Sciences
John Carroll University 2004 — 2009
B.S., Biology
Blue Cross Blue Shield of Michigan November 2010 - Present
Ally Financial Inc. April 2008 - August 2010
Purolator Courier August 2007 - March 2008
Education
Ivey Business School at Western University 2005 — 2007
MBA
AUD 1995 — 1999
BBA, Finance
Blue Cross Blue Shield of Michigan January 2012 - Present
Blue Cross Blue Shield of Michigan January 2010 - January 2012
AON Global Risk Consulting September 2006 - August 2009
Environmental Consulting Industry June 1991 - September 2006
Education
Lake Superior State University 1986 — 1991
BS, Environmental Science
Blue Cross Blue Shield of Michigan April 2013 - Present
Henry Ford Hospital June 2009 - April 2013
Education
Wayne State University 2011 — 2013
Master of Business Administration (M.B.A.)
Kennesaw State University 2004 — 2005
Bachelor's degree, Registered Nursing/Registered Nurse
Valdosta State University 1996 — 2000
Bachelor's degree, Kinesiology and Exercise Science
PwC August 2012 - Present
Buck Consultants November 2011 - July 2012
Blue Cross Blue Shield of Michigan May 2008 - December 2011
Kent State University August 2006 - May 2008
Voronezh State University 2001 - 2005
Skills
SAS, Actuarial, VBA, Access, Excel, Reserving, ProVal, Trend Analysis, Health Insurance, Employee Benefits, Data Analysis, Actuarial Science, Microsoft Excel, Healthcare Consulting, Medicare Advantage, Medicare Part D, Insurance, Risk Management, Statistics, Valuation, Analysis, Actuarial Consulting, Medicaid, Financial Risk, Enterprise Risk..., Reinsurance, Affordable Care Act..., Health Insurance..., Auditing, Financial Modeling, Claim
Education
Kent State University 2006 — 2008
M.A., Mathematics
Voronezh State University 2001 — 2005
B.S., Applied Mathematics and Computer Sciences
MedStar Medical Billing Service LLC. August 2008 - Present
Blue Cross Blue Shield of Michigan November 2000 - November 2005
SET/SEG November 1990 - November 2002
Skills
Medical Billing, Medicare, Medicaid, HIPAA, Healthcare, Health Insurance, Medical Terminology, Medical Coding, Healthcare Management, Healthcare Information..., EHR, Healthcare Consulting, ICD-9, Medical Records, CPT, Data Entry, EMR, Practice Management
Education
Lansing Community College 2008 — 2011
Medical Billing and Coding
Eaton Rapids High School 1970 — 1974
High School Diploma
Beaumont Health System April 2014 - Present
Blue Cross Blue Shield of Michigan November 2012 - December 2013
Electricity North West May 2010 - November 2011
Southern Water June 2008 - April 2010
Southern Water July 2006 - May 2008
Skills
SQL Server, ASP, SQL, PL/SQL, MS Visio, Informatica, Visio, Business Analyst, Data Analytics, Microsoft SQL Server, Oracle, Requirements Analysis, Software Documentation, Testing, Databases, Business Requirements, Business Process, SDLC, Business Analysis, Requirements Gathering
Education
Jawaharlal Nehru Technological University 2003 — 2006
Bachelor's degree, Electronics and Communications Engineering
Blue Cross Blue Shield of Michigan 2000 - 2006
Education
Jackson Community College 2008 — 2010
Kelly Services February 2013 - January 2014
Kelly Services February 2012 - February 2013
Dot's Fashion February 2011 - May 2011
Arby's August 2008 - March 2010
Oak Park School District September 2007 - May 2008
Oak Park Public Library July 2007 - July 2007
Blue Cross Blue Shield of Michigan August 2004 - August 2004
Skills
After Effects, Premiere, Logo Design, Final Cut Pro X, Logo Development, Flash Animation, Adobe Creative Suite, Motion Tracking, Stop Motion, Sketchbook Pro, Web Design, Web Development, Visual Web Developer, HTML + CSS, Flash Video, Video Editing, Videography, Video Production, Video Conferencing, 3D animation, Character Design, Character Animation, Photoshop, Illustrator, Vector Illustration, Dreamweaver, Computer Animation
Education
Specs Howard School of Media Arts 2013 — 2014
Film/Cinema/Video Studies
ITT Technical Institute-Troy 2010 — 2011
Graphic Design, Game Design, 3.4
United States Steel Corporation June 2014 - Present
Law Office of Martin P. Krall, Jr. May 2012 - May 2014
Blue Cross Blue Shield of Michigan May 2011 - August 2011
Wyandotte Federal Credit Union January 2009 - August 2009
First Community Federal Credit Union September 2007 - June 2008
Kalamazoo College August 2007 - May 2008
Brady, Hathaway, Brady & Bretz, P.C December 2005 - June 2006
Skills
Legal Research, Legal Writing, Westlaw, Lexis, Courts, Civil Litigation, Criminal Law, Family Law, Hearings, Legal Assistance, Legal Issues, Corporate Law, Personal Injury, Criminal Defense
Education
Wayne State University Law School 2010 — 2012
Doctor of Law (J.D.), Law
Kalamazoo College 2003 — 2007
Bachelor of Arts (B.A.), History
Blue Cross Blue Shield of Michigan November 2011 - October 2013
CNSI January 2010 - October 2011
Tufts Health Plan January 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, EDI, PHP, .NET, SQL, C++, Visio, XML, Access
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (B.Tech.), Computer Science
Kalamazoo College September 2012 - Present
Blue Cross Blue Shield of Michigan June 2015 - August 2015
Fresh Farms Market June 2014 - September 2014
Neighborhood Club December 2013 - August 2014
Grosse Pointe City Neff Park June 2011 - September 2013
Just Delicious September 2011 - May 2013
Education
Kalamazoo College 2012 — 2016
Bachelor's degree, Economics & German (Music Minor), Senior
Blue Cross Blue Shield of Michigan 1982 - 1984
Michgan Hospital Association 1980 - 1982
Joint Commission 1977 - 1980
Blodgett Hosptial 1977 - 1979
Miami Valley Hospital 1968 - 1976
Hamilton Hospital 1966 - 1967
Skills
Art Direction, Illustrator, Logo Design, Typography, Graphic Design, Adobe Creative Suite, InDesign, Corporate Identity, Illustration, Layout, Posters
Education
Lansing Community College
Biomedical/Medical Engineering
Miami University Oxford Ohio
Clinical Mcrobiology
Wright State University
Virology
Blue Cross Blue Shield of Michigan June 2006 - Present
Law Offices of 2100 Cadillac Tower December 2001 - June 2006
Michigan First Credit Union June 1990 - August 2001
Education
Kaplan University
Marygrove College
Blue Cross Blue Shield of Michigan
Skills
Program Management, Health Insurance, HIPAA, Managed Care, Public Health, Leadership, Strategic Planning, Healthcare Information..., Health Policy, Process Improvement, Insurance, Data Analysis, Healthcare, Health Education, Healthcare Consulting, Project Management, Business Process..., Team Building, Business Analysis, Medicare
Education
University of Michigan 2000 — 2002
Master's of Public Health, Health Behavior and Health Education
Kalamazoo College
Bachelor of Science (B.S.), Health Sciences
Blue Cross Blue Shield of Michigan September 2015 - Present
Swiss Re January 2011 - September 2015
Swiss Re June 2007 - December 2010
WellPoint June 2002 - June 2007
EY May 1999 - May 2002
Jackson May 1989 - May 1999
Jefferson National January 1987 - May 1989
Skills
Finance, Accounting, Management, Leadership, Strategic Planning, Tax, Insurance, Management Consulting, Business Strategy, Process Improvement
Education
Indiana University Bloomington
Master of Business Administration (MBA), Finance
Indiana University Bloomington
Bachelor's degree, Accounting, Honor's Program