Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
Faith Medical Clinic January 2007 - Present
Livingston County Health Department September 2006 - Present
Blue Cross Blue Shield of Michigan December 2008 - April 2013
West Bloomfield Fire 2003 - November 2006
Skills
Community Outreach, Public Health, Prevention, Healthcare
Education
Oakland Community College 2000 — 2003
ADN
Madonna University 1977 — 1978
Paramedic Program, Emergency Medical Technology/Technician (EMT Paramedic)
Freelance September 2012 - Present
Blue Cross Blue Shield of Michigan February 2015 - Present
Wolverine Solutions Group November 2013 - February 2015
MyLocker June 2013 - November 2013
LogoVision September 2009 - August 2012
Recycling For Charities February 2010 - May 2010
Franskoviak & Company August 2009 - February 2010
Computer Consultants of America, Inc May 2007 - December 2007
Troy Parks and Recreation June 2002 - July 2006
Skills
Graphic Design, Advertising, Social Media, Promotions, Event Planning, Event Management, Ad Specialty, Account Managment, Public Relations, Adobe Illustrator CS5, Adobe Photoshop CS5, Marketing Strategy, Marketing Communications, Corporate Branding, Branding & Identity, Branding Initiatives, Retail Branding, Athletic Apparel, Logo Design, Creative Direction, Creative Solutions, Creative Services, Creative Writing, Adobe Creative Suite, Sales, Account Management, Employee Relations, Promotional Products, Swag, Photoshop, Corporate Gifts, Marketing, Direct Marketing, Art Direction, Facebook, Layout, Direct Mail, Press Releases, Typography, Graphics, Brand Development
Education
Michigan State University 2005 — 2009
Bachelor of Fine Arts (BFA), Advertising, Public Relations
International Academy of Design & Technology 2011 — 2012
Associate of Science (AS), Graphic Design, 4.0
Troy Athens High School 2001 — 2005
Blue Cross Blue Shield of Michigan September 2011 - Present
Blue Cross Blue Shield of Michigan September 2007 - September 2011
Skills
Health Insurance, Insurance, Medicare, Medicare Part D, Business Analysis, Process Improvement, HIPAA, PMO, Risk Management, Managed Care, PMP, Requirements Gathering, Medicaid, Health Policy, Healthcare Industry, Project Portfolio...
Education
Michigan State University 2002 — 2006
Doctor of Law (J.D.)
Michigan State University 1998 — 2002
James Madison
Blue Cross Blue Shield of Michigan February 2014 - Present
Blue Cross Blue Shield of Michigan November 2010 - February 2014
DK Security, Inc. September 2010 - November 2010
SRL February 2009 - September 2010
Education
Michigan State University 2005 — 2009
Bachelor of Arts (B.A.), Criminal Justice
MSU Federal Credit Union May 2014 - Present
Michigan State University April 2012 - May 2014
Blue Cross Blue Shield of Michigan August 2013 - December 2013
Michigan State University April 2011 - July 2012
Michigan State University August 2010 - April 2011
Vector Marketing June 2010 - August 2010
Skills
Analytical Skills, Customer Service, Teamwork, Time Management, Leadership, Integrity, Etiquette, Multicultural..., Reliability, Committed to..., Maintaining A Positive..., Multi-tasking..., Access, Close Attention to..., Critical Thinking, Goal Oriented, Human Resources, Microsoft Excel, Microsoft Office, Organization &..., People Skills, Social Skills, Student Leadership, Team-oriented, Business Acumen, Decision-making skills, Leadership Skills, Communication skills..., Work Ethic, Interpersonal Skill, ability to work with..., willingness to learn, Outstanding time..., Mentoring New Hires
Education
Michigan State University 2010 — 2014
Bachelor of Arts (B.A.), Finance, Graduate
Michigan State University 2010 — 2014
Specialization, Security Management, Graduate
Michigan State University 2010 — 2014
Bachelor’s Degree, Criminal Justice, Graduate
The University of Chicago Medicine November 2010 - Present
University of Chicago Medicine September 2009 - October 2010
Public Allies Chicago September 2009 - June 2010
Blue Cross Blue Shield of Michigan February 2008 - August 2009
Rainbow Rehabilitation Centers November 2007 - February 2008
Detroit Medical Center June 2003 - August 2007
INGHAM REGIONAL MEDICAL CENTER January 2006 - May 2006
DETROIT RESCUE MISSION MINISTRIES May 2005 - April 2006
SPARROW HOSPITAL September 2005 - December 2005
Skills
Program Development, Recruiting, Community Outreach, Grant Writing, Research, Program Evaluation, PowerPoint, Healthcare, Leadership Development, Youth Development, Resume Writing, Program Management, Volunteer Management
Education
Michigan State University 2002 — 2007
B.S., Lyman Briggs School of Science - Science and Technological Studies
Blake and Smith Enterprises, LLC February 2006 - Present
Blue Cross Blue Shield of Michigan March 2011 - April 2014
Michigan Public Health Institute August 2007 - August 2010
Warm Spirit 2005 - 2010
State of Michigan October 2006 - August 2007
Southeastern Michigan Health Association January 2003 - October 2006
Clark and Associates/Detroit Department of Health and Wellness September 2000 - January 2003
Skills
Program Development, Public Health, Grants, Public Policy, Training, Health Education, Health Promotion, Leadership, Healthcare, Analysis, Research, Strategic Planning, Health Policy, Grant Writing, Program Evaluation, Community Outreach, Nonprofits, Public Speaking, Program Management
Education
University of Illinois at Chicago 2009 — 2010
Academic Fellowship, Public Health Leadership
Meharry Medical College 1993 — 1996
MSPH, Public Health Administration
Tennessee State University 1987 — 1992
BS, Health Care Administration and Planning
Blue Cross Blue Shield of Michigan August 2014 - Present
Quicken Loans February 2014 - June 2014
Bath and Body Works May 2012 - December 2013
PESG December 2010 - September 2012
Michigan State University PROM/SE Department November 2008 - August 2010
Skills
Problem Solving, Strong communication..., Leadership, Close Attention to..., Excellent customer..., Motivated team player, Staff training and..., Mathematical aptitude, Highly motivated..., Learn New Software..., Learning Quickly, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Powerpoint, Data Entry, Typing, Logical Thinker, Puzzles
Education
Michigan State University 2011 — 2015
Master of Arts (M.A.), Teaching and Curriculum
Michigan State University College of Education 2006 — 2011
Secondary Teaching Certification Program, Mathematics Education
Michigan State University 2006 — 2010
Bachelor of Science (BS), Mathematics
Stevenson High School 2002 — 2006
High School Diploma
Hubbell, Roth & Clark, Inc April 2013 - Present
Woronoff, Hyman, Levenson & Sweet CPA PC February 2013 - April 2013
Blue Cross Blue Shield of Michigan May 2000 - January 2013
Market Day November 1994 - May 2000
Skills
Customer Service..., Organization, Operational Activities, Supervisory Management, Healthcare Industry, Insurance Background, Foodie, Business Readiness, Event Planning, Marketing, Health Insurance, Leadership, HMO, Customer Satisfaction, Automotive, Public Speaking, Team Building, Insurance, Call Centers, Customer Service, Training
Education
Walsh College of Accountancy and Business Administration 2006 — 2008
Michigan State University 1975 — 1979
Bachelor of Arts (BA), Marketing
Fifth Third Bank June 2012 - Present
Blue Cross Blue Shield of Michigan June 2010 - June 2012
PEAK6 Online April 2009 - May 2010
NHL Detroit Red Wings October 2008 - April 2009
John Bailey & Associates October 2007 - October 2008
Creative Breakthroughs, Inc. May 2007 - September 2007
Skills
Digital Marketing, Social Media Marketing, Content Strategy, SEO, Corporate Communications, SEM, Crisis Communications, Email Marketing, Public Relations, Marketing Strategy, Sports Marketing, Sponsorship Activation, Web Analytics, Integrated Marketing, Online Advertising, Social Media, Strategy, Marketing, New Media, B2B Marketing, Community Management, Web Marketing, Leadership, Social Networking, Online Marketing
Education
Madonna University
B.A., English, Journalism & Public Relations
UAW Retiree Medical Benefits Trust September 2012 - Present
Blue Cross Blue Shield of Michigan March 2003 - August 2012
St Mary Mercy Hospital May 1978 - March 2003
Skills
Healthcare, Nursing, Healthcare Management, HIPAA, Utilization Management, Quality Improvement, Medical Terminology, Patient Education, Patient Advocacy, Acute Care, Telemetry, Medicare, Medicaid, Medical/Surgical, Health Insurance, Hospitals, Disease Management, Inpatient, Clinical Research, Patient Safety, Health Education, Critical Care, Healthcare Industry, Medication..., IV, Utilization Review, Registered Nurses, ICD-9, HEDIS, Home Infusion, CPT, Palliative Care
Education
Grace Hospital School of Nursing
Diploma, Registered Nursing/Registered Nurse
Madonna University
Associate of Science (A.S.), Gerentology
Cardinal Solutions June 2012 - Present
Blue Cross Blue Shield of Michigan June 2011 - August 2011
Skills
Data Modeling, Stored Procedures, SQL, SDLC, Business Intelligence, SharePoint, Data Warehousing, SSIS, Analysis, Microsoft Excel, Management, PowerPoint, SSRS, Microsoft Office, Access, Consulting, Leadership, Data Analysis, Requirements Gathering
Education
Miami University 2008 — 2012
Bachelor of Science (BS), Management Information Systems, General
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan January 2015 - May 2015
Blue Cross Blue Shield of Michigan July 2013 - January 2015
Switch January 2011 - March 2013
BIGGBY COFFEE May 2009 - October 2011
Skills
Microsoft Excel, Marketing, Management, Customer Service, Training, PowerPoint, Data Analysis, Microsoft Office, Time Management, Retail, Brand Awareness, Leadership, Strategy, Social Media Marketing, Social Networking, Event Planning, Social Media
Education
Mercyhurst College 2004 — 2008
Bachelor of Arts (B.A.), Archaeology/Anthropology
The Center For Spartan Engineers May 2015 - Present
Lochbridge May 2014 - August 2014
Blue Cross Blue Shield of Michigan June 2013 - August 2013
Skills
Visual Arts, Leadership, Customer Service, Web Design, Social Media, Branding & Identity, Graphic Design, Microsoft Excel
Education
Michigan State University 2013 — 2017
Media and Information: Bachelor of Art, Communication and Media Studies, 3.56
Blue Cross Blue Shield of Michigan January 2015 - Present
Marygrove College 2011 - January 2015
The Art Institute of Michigan 2009 - 2011
Enterprise Rent-A-Car 2005 - 2008
Skills
Instructional Design, Curriculum Design, Management, Sales, Leadership, Event Planning, Customer Service, Program Development, Higher Education, Curriculum Development, Tutoring, Non-profits, Project Management, Educational Technology, Training, Research, E-Learning, Recruiting, Business Development, Leadership Development, Coaching, Time Management, Sales Management, Business De, Account Management, Territory Account..., Inside Sales, Outside Sales, Cold Calling, Recruit, Sales Forecasting, Strategic Planning, Negotiation, Long Term Relationship..., Sales Automation, CRM, Strategy, Analysis, Interviews, Sales Operations, Email Marketing, Marketing Strategy
Education
Madonna University - Graduate Studies 2012 — 2014
Master of Science Business Adminstration, Organizational Leadership
Western Michigan University 2002 — 2005
Bachelor of Business Administration (BBA), SALES AND MARKETING
The Ohio State University - Newark and Central Ohio Technical College September 2008 - Present
Blue Cross Blue Shield of Michigan January 2005 - September 2008
Universidad de Puerto Rico - Mayagüez September 1991 - August 2001
Skills
Instructional Design, Adult Education, E-Learning, Teaching, Student Development, Public Speaking, Student Affairs, Corporate Communications, Higher Education..., Editing, Community Development, Staff Development, Community Outreach, Higher Education, Academic Advising, Curriculum Development, Research, Qualitative Research, Educational Technology, Fundraising, Curriculum Design, University Teaching, Program Management, Distance Learning, Tutoring, Career Counseling, Courses, Instructional Technology, College Teaching, Leadership Development, Classroom, Grant Writing, Program Development, Nonprofits
Education
Michigan State University 2001 — 2004
MA, Higher Education Administration and Adult Education (HALE)
Blue Cross Blue Shield of Michigan May 2012 - Present
The Facility for Rare Isotope Beams (FRIB) November 2012 - Present
Michigan State University December 2011 - April 2012
Skills
C#, CSS, HTML, Python, SharePoint Designer, PHP, Microsoft Office, Visio, SharePoint, ASP.NET, Computer Science, C++, Microsoft SQL Server, Dreamweaver, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Outlook, Access, VBA, Active Directory, Visual Studio, Oracle, Oracle SQL Developer, SQL Server Management..., InfoPath, Software Development, SDLC
Education
Michigan State University 2011 — 2015
Computer Science
U.S. Department of Energy May 2009 - Present
BillieRae.com, BRBTV.com, ComicsContinuum.com, FantasticForum.tv, various ministries January 2004 - Present
St. Joseph Health System April 2002 - December 2003
Blue Cross Blue Shield of Michigan April 2000 - April 2002
The Detroit News September 1995 - April 2000
The Saginaw News December 1993 - September 1995
Wausau Daily Herald November 1992 - November 1993
Hartley Courseware / Jostens Learning November 1990 - November 1992
Skills
Photography, Graphic Design, Writing, Public Relations, Research, Editing, Blogging, Corporate Communications, Web Development, Staff Management, Press Releases, Social Media, Media Relations, Copywriting, Online Marketing, Photoshop, Microsoft Office, Strategic Planning, Marketing Communications, Marketing Strategy, Public Speaking, InDesign, Advertising, Non-profits, PowerPoint, HTML, Strategic Communications, Excel, Illustrator, Social Media Marketing, Budgeting, Internal Communications, Publicity, Adobe Creative Suite, Account Management, Word, Process Improvement, Community Outreach, Social Networking, Team Leadership, CMS, Microsoft Word, Project Management, Web Content, Fundraising, Books, Newsletters, Marketing, Content Management, Newspapers
Education
Michigan State University 1986 — 1990
Bachelor of arts, Journalism and English
Wayne State University 2000 — 2001
Certification, School of Business Administration
Ovid-Elsie High School 1982 — 1986
IMS Health May 2014 - Present
Blue Cross Blue Shield of Michigan July 2010 - May 2014
University of Pittsburgh Cancer Institute at University of Pittsburgh Medical Center October 2007 - June 2010
University of Pittsburgh August 2006 - August 2007
Center for Environmental Oncology, University of Pittsburgh Cancer Institute August 2005 - August 2006
Medical University of South Carolina August 2002 - August 2004
Seoul National University and Asan Medical Center May 2003 - August 2003
Skills
Epidemiology, Statistical Modeling, Stata, SAS, Biostatistics, Outcomes Research, Study Design, Microsoft SQL Server, Microsoft Office, Pay for Performance, Data Analysis, Data Manipulation, Healthcare, Public Health, ArcGIS, Mixed Model, Survival Analysis, HEDIS, SPSS, Health Services Research, Health Policy, Research
Education
University of Pittsburgh 2005 — 2010
Doctor of Philosophy (PhD), Epidemiology
Medical University of South Carolina 2002 — 2004
Master of Science (M.S.), Biomedical Sciences with concentration in Epidemiology
University of Maryland College Park 1998 — 2002
Bachelor of Science (B.S.), Biochemistry
Hewlett-Packard October 2014 - Present
Ricoh Americas Corporation May 2012 - Present
Hewlett-Packard January 2011 - April 2012
Adecco Technical January 2005 - January 2006
Tek Systems 2003 - 2003
Standard Federal Bank 1997 - 1998
Blue Cross Blue Shield of Michigan 1986 - 1990
National Bank of Detroit 1984 - 1989
Unisys 1983 - 1986
US Navy 1979 - 1983
Skills
VMware, Troubleshooting, Servers, Active Directory, Computer Hardware, Windows Server, Citrix, Help Desk Support, Disaster Recovery, SQL, Virtualization, Microsoft Exchange, Operating Systems, XP, Contract Recruitment, SharePoint, Windows 7, Data Center, BMC Remedy, System Administration, Switches, Technical Support, Security, Networking, Routers, Windows XP, Oracle
Education
University of Phoenix 2004 — 2006
Global Information Technology
Oracle 10g
Macomb Community College
Healthcare IT
Pershing High School
Pershing High School
Blue Cross Blue Shield of Michigan February 2011 - Present
DSHS - Central Office July 2010 - December 2010
Marist College 2008 - 2009
3G Soft solutions May 2006 - June 2008
Thermax April 2005 - April 2006
GODREJ & BOYCE MFG CO LTD 2002 - 2003
Skills
Requirements Analysis, SDLC, Microsoft SQL Server, SQL, Business Analysis, Databases, Project Management, Program Management, Software Development, Testing, Quality Assurance, Software Documentation, Data Warehousing, ERP, Analysis, Requirements Gathering, Visio
Education
Stratford University 2009 — 2010
MS, Information System
Marist College 2008 — 2009
MS, Information System
University of Pune 2001 — 2005
Bachelors, Mechanical Engineering
King County June 2013 - Present
King County, WA September 2014 - March 2015
Navigant Consulting April 2011 - May 2013
Providence Health & Services June 2008 - November 2010
Henry Ford Health System September 2003 - June 2008
Blue Cross Blue Shield of Michigan 1997 - 2003
Skills
Process Improvement, Data Analysis, Financial Analysis, Healthcare, Finance, Analysis, Healthcare Information..., Leadership, Strategic Planning
Education
Michigan State University 2000 — 2002
Masters, Accounting, 4.0/4.0
Michigan State University 1994 — 1997
Bachelors, Accounting
Blue Cross Blue Shield of Michigan September 2012 - Present
Insurance Dialogue October 2009 - August 2012
Century 21 March 1994 - August 2010
Skills
Customer Service, Public Speaking, Microsoft Office, Sales, Marketing, Microsoft Excel, Healthcare, Microsoft Word, Coaching, Negotiation, PowerPoint, Health Insurance, Team Building, Strategic Planning, Event Planning, Medicare, Insurance
Education
Baker College 2006 — 2009
Bachelor, Health Service Administration, Associate of Applied Science, Pharmacy Technology
Macomb Community College
Associate's degree, General Studies
chippewa valley
Deloitte November 2014 - Present
Geisinger Health Plan October 2011 - November 2014
Delaware State Automated Child Support Enforcement System --- Protech Solution Inc January 2011 - October 2011
CareFirst BlueCross BlueShield May 2010 - February 2011
Excellus BCBS -------- Teksystems March 2009 - May 2010
Blue Cross Blue Shield of Michigan September 2008 - January 2009
Blue Cross and Blue Shield of Vermont December 2007 - September 2008
Boltzmann Inc October 2007 - December 2007
Aztecsoft August 2006 - September 2007
BrickRed Technology December 2005 - July 2006
Skills
SDLC, Testing, Quality Assurance, Vendor Management, Management, Project Management, Information Technology, Leadership, Requirements Analysis, Agile Methodologies, Quality Center, Cross-functional Team..., Software Project..., IT Management, Business Development, Business Analysis, Change Management, Integration, CRM, Program Management, Resource Management, Visio, PMP, SharePoint, Test Management, Software Documentation, System Testing, Agile Project Management, User Acceptance Testing, Software Development, Project Portfolio..., Business Process..., PMO, Business Intelligence, MS Project, IT Strategy, Business Requirements, Systems Analysis, Scrum, Project Delivery, Process Improvement, ERP, Data Warehousing, Databases, SQL, Project Planning, Business Process, Enterprise Architecture, Information Systems, Six Sigma
Education
Wesley College 2011 — 2011
Organizational development
Magadh University 1997 — 2003
Engineering, Electrical Engineering
Marsh & McLennan Agency Michigan (formerly McGraw Wentworth) January 2011 - Present
Blue Cross Blue Shield of Michigan 2007 - 2011
Blue Cross Blue Shield of Michigan 2000 - 2007
Skills
Strategic Planning, Managed Care, Financial Analysis, Health Care Reform, Employee Benefits, Project Management, Business Process, Health Insurance, ERISA, Disability Insurance, Insurance, COBRA, Healthcare, Account Management, New Business Development, Life Insurance
Education
Madonna University 1994 — 1999
Bachelor of Science (B.S.), Major in Business Management, Minor in Mathematics
GE November 2013 - Present
Blue Cross Blue Shield of Michigan April 2011 - November 2012
Anthem December 2009 - January 2011
Anthem March 2005 - December 2009
Anthem January 2003 - March 2005
Anthem March 1996 - January 2003
Union Pacific Railroad February 1992 - March 1996
Skills
Health Insurance, Accounting, Financial Analysis, Leadership, Analysis, Strategy, Strategic Financial..., Forecasting, Strategic Planning, Financial Reporting, Budgets, Mergers & Acquisitions, Finance, Management, Project Management, Corporate Finance, Project Planning, Hyperion Enterprise, Financial Planning
Education
University of Cincinnati College of Business 2003 — 2007
MBA, International Business & Accounting
Miami University 1988 — 1992
Bachelor of Science, Finance
Keller Williams Realty Plymouth-Canton November 2013 - Present
BenjiGates Estates LLC December 2012 - September 2014
PB Funding and Investments November 2011 - February 2014
Blue Cross Blue Shield of Michigan March 2006 - June 2012
Blue Cross Blue Shield of MI March 2006 - August 2010
Substitute Teachers Unlimited January 2002 - March 2006
U.S. Air Force Reserves June 1998 - June 2001
Skills
Customer Service, Leadership, Analysis, Microsoft Word, Microsoft Excel, Process Improvement, Quality Assurance, Real Estate, Sales, Training, Microsoft Office, Management, Public Speaking, Negotiation, Marketing, Team Building, Research
Education
Capella University 2010 — 2015
Master of Public Health (MPH), Social Behavioral Sciences
Marygrove College 2005 — 2005
Certificate, Phlebotomy Technician/Phlebotomist
Oakland University 1999 — 2002
BA, Communications/Minor in PR
Blue Cross Blue Shield of Michigan April 2015 - Present
Miracle League of Michigan May 2010 - Present
Blue Cross Blue Shield of Michigan February 2014 - April 2015
Blue Care Network August 2012 - January 2014
Federal-Mogul February 2011 - August 2012
Blue Cross Blue Shield of Michigan June 2010 - January 2011
Thomson Reuters December 2009 - January 2011
Delta Dental Plan of Michigan May 2009 - December 2009
Strategic Planning Concepts May 2008 - April 2009
Michigan State University August 2008 - January 2009
Skills
Financial Analysis, Analysis, Microsoft Excel, Financial Reporting, Finance, Fantasy Football, VBA, Microsoft Office, Due Diligence, Mergers & Acquisitions, Investment Banking, Hyperion Reports, SAP Portal, Citrix, Cash Flow Forecasting, Microsoft Word, Data Analysis, Process Improvement, Access, Accounting
Education
Walsh College of Accountancy and Business Administration 2013 — 2018
Master of Business Administration (MBA) / Masters of Science in Finance (MSF)
Michigan State University 2005 — 2009
Bachelors, Finance
Detroit Trading May 2015 - Present
Integrate Agency June 2014 - August 2014
Michigan State University September 2010 - May 2014
Lambert, Edwards & Associates January 2014 - April 2014
Michigan State University August 2013 - December 2013
Blue Cross Blue Shield of Michigan May 2013 - August 2013
BuyMichLocal.com January 2013 - April 2013
Skills
International Study, PR Writing, Zeta Tau Alpha, Facebook, Social Media, Press Releases, Event Planning, Advertising, Social Networking, Social Media Marketing, Tumblr, Blogging, Public Speaking, iMovie, Ap Style, Media Relations, Editing, Event Management, Marketing Communications, Research, Copywriting, InDesign, YouTube, Public Relations, Adobe Creative Suite, Time Management, AP Style
Education
Michigan State University 2010 — 2014
BS, Advertising
American University of Rome 2011 — 2011
Advertising, Public Relations
Blue Cross Blue Shield of Michigan December 2014 - Present
Blue Cross Blue Shield of Michigan January 2011 - Present
Blue Cross Blue Shield of Michigan January 2001 - February 2011
Henry Ford Health System August 1986 - December 2000
Skills
Health Policy, Strategic Planning, Healthcare Information..., Process Improvement, Utilization Management, Vendor Management, Wellness Coaching, Employee Wellness, Disease Management, Health Promotion, Health Education, Public Health, Nutrition, Case Managment, Health Program Planning, Program Development, Health Insurance, Behavioral Science, Chronic Care Management, Corporations, Prevention, Benefits Administration, Leadership, Hospitals, Healthcare Consulting, Data Analysis, Nutrition Education, Case Management, HIPAA
Education
University of Michigan 1989 — 1990
Master of Public Health (MPH), Health Education and Health Behavior
Michigan State University 1979 — 1982
BS, Nutrition
Residential Hospice June 2013 - Present
Great Lakes Caring June 2011 - May 2013
Triumph Home Health Care October 2010 - June 2011
Blue Cross Blue Shield of Michigan June 2009 - October 2010
Odyssey Hospice 2000 - 2006
Skills
Palliative Care, Healthcare, Case Managment, Home Care, Patient Advocacy, Hospitals, Medicare, BLS, Clinical Research, Elder Care, Wound Care, Care Planning, Pain Management, Cardiac Care, Disease Management
Education
Madonna University
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Michigan State University
Bachelor of Arts (B.A.), Social Sciences
Blue Cross Blue Shield of Michigan March 2015 - Present
Hospice of Michigan August 2014 - March 2015
Hospice of Michigan December 2012 - August 2014
Henry Ford Health System December 2011 - November 2012
Kroger 2002 - 2012
Walsh College July 2011 - December 2011
Phi Alpha Theta Honor Society, University of Michigan-Dearborn January 2009 - May 2009
Royal Oak Music Theatre September 2008 - December 2008
Skills
SharePoint, PowerPoint, HTML, Budgets, Event Planning, Accounting, Microsoft Excel, Outlook, Microsoft Office, Customer Service, Microsoft Word, Marketing, Research, Budget, Advertising, Leadership, Public Speaking, MS Project, Project Web Access, Visio, CSS, Predictive Modeling, SQL, Data Analysis, Statistical Data..., Analysis, Project Management, Business Analysis
Education
Walsh College of Accountancy and Business Administration 2011 — 2014
Master of Business Administration (M.B.A.), Accountancy
University of Michigan-Dearborn 2007 — 2009
BA, History (Minor: Business Management)
Macomb Community College 2004 — 2006
AGS, General Studies
Apple January 2014 - Present
StubHub November 2011 - December 2013
Cisco Systems December 2010 - November 2011
McAfee August 2007 - November 2010
Oracle June 2005 - August 2007
Internet2 September 2004 - April 2005
Blue Cross Blue Shield of Michigan May 2004 - August 2004
Deal Jam, LLC June 2003 - April 2004
Skills
User Interface Design, Usability, Usability Testing, User-centered Design, Information Architecture, User Experience, Heuristic Evaluation, Interaction Design, Information Design, Web Design, Human Factors, Human-computer..., Software Design, Wireframes, Information..., Survey Design, Web Analytics, Card Sorting, Web Applications, User Research, Product Design, Storyboarding, Agile Web Development, Persona, Human Computer..., User Interface, Task Analysis, Visual Design, Rapid Prototyping, User Scenarios, Contextual Inquiry, Usability Engineering, Mobile Design, Experience Design, Wire Framing
Education
University of Michigan - School of Information 2003 — 2005
MS, Information Science, Human Computer Interaction
Massachusetts Institute of Technology 1999 — 2003
BS, Management Science, Information Technology, Economics
Blue Cross Blue Shield of Michigan 2004 - Present
Skills
Home Care, Nursing, Medical/Surgical, Healthcare Management, Wound Care, Patient Safety, Healthcare, Hospitals, Cpr Certified, Patient Education, Disease Management, Medication..., Patient Advocacy, Medicare
Education
Madonna University 1993 — 1997
BSN, Registered Nursing/Registered Nurse
BSJ Photography May 2015 - Present
Michigan State University Resident Housing Association September 2014 - Present
Blue Cross Blue Shield of Michigan May 2014 - Present
Skills
Teamwork, Leadership, Customer Service, Social Media, Microsoft Office, PowerPoint, Time Management, Public Speaking, Microsoft Word, Microsoft Excel
Education
Michigan State University 2011 — 2015
Bachelor of Arts (B.A.), Criminal Justice, Senior
The Ramp Group February 2015 - Present
Stefanini US August 2013 - February 2015
Sogeti January 2010 - July 2013
Mike Maiorana Creative Services 1995 - 2011
iCrossing May 2009 - January 2010
Advanced Media Solutions January 1997 - January 2010
RCM Technologies March 2008 - May 2009
Blue Cross Blue Shield of Michigan 2008 - 2008
DTE Energy 2006 - 2007
OnStar June 1997 - February 2005
Skills
Interaction Design, User Interface Design, Mobile Applications, User Interface, Graphic Design, Wireframing, Web Design, Layout, Technical Illustration, Desktop Publishing, Dreamweaver, HTML, Photoshop, XHTML, CSS, Adobe Creative Suite, Illustrator, jQuery, User-centered Design, Social Media, SEO, JavaScript, Front-end Development, User Experience, Web Applications, SharePoint, Corporate Identity, Agile Methodologies, User Experience Design, Wireframes, Web Development, Axure, Usability
Education
Macomb Community College 1985 — 1990
Associates
Chippewa Valley 1982 — 1985
Ericsson March 2014 - Present
Blue Cross Blue Shield of Michigan June 2012 - February 2014
Skills
Oracle Database..., Unix, Red Hat Linux, Oracle RAC, RMAN, Oracle Enterprise..., Oracle 9i,10,11g, 12c, Oracle ASM, Data Guard, Infrastructure, Support, Deployment, GoldenGate..., Ericsson's BSCS, SAP (CRM), Performance Tuning, PL/SQL
Education
Madurai Kamaraj University
Master of Business Administration (MBA), Management Information Systems
Osmania University
Aetna March 2014 - Present
Aetna April 2011 - March 2014
SXC Health Solutions April 2010 - September 2010
Blue Cross Blue Shield of Michigan May 1997 - May 2009
Skills
Customer Service, Data Entry, Outlook, Job Scanning, Teamwork, Typing, Fax, Copying, Microsoft Word, Microsoft Office, Telephone Skills, Claims Handling
Education
Wayne County Community College District 2003 — 2005
Western Michigan University 1991 — 1991
Mesa Community College
B
Blue Cross Blue Shield of Michigan June 2011 - June 2014
AT&T November 1968 - February 2011
MBT.Ameritech 1968 - 2011
SBC AT&T August 2001 - February 2010
Skills
Vendor Management, Program Management, Process Improvement, Project Management, Leadership, Human Resources, Cross-functional Team..., Telecommunications, Team Building, Integration, Management, Team Leadership, SDLC, Change Management, Project Planning, Business Analysis, Analysis
Education
Madonna University 1976 — 1979
Bachelor’s Degree, Business Management
JPMorgan Chase & Co. July 2015 - Present
Quicken Loans December 2012 - June 2015
MotorCity Casino Hotel May 2011 - December 2012
Blue Diamond Dist. February 2010 - May 2011
Blue Cross Blue Shield of Michigan November 2007 - February 2010
Skills
Customer Service, Critical Thinking, Analytic Problem Solving, Communication, Bilingual, Superior Computer Skills, Leadership, Peer Mediation, Tenacious Work Ethic, entertainment services
Education
Wayne State University 2003 — 2007
Biology, General
Macomb Community College 2003 — 2006
Pre-Pharmacy Studies
Cengage Learning May 2014 - Present
Root Cause Designs October 2013 - Present
RIIS LLC October 2011 - Present
Blue Cross Blue Shield of Michigan September 2012 - May 2014
Madonna University July 2009 - April 2012
Thurswell Law Firm December 2010 - October 2011
The Thurswell Law Firm December 2010 - September 2011
Skills
CSS, HTML, Web Design, LESS, Photoshop, iRise, JavaScript, XML, Lo-fi Prototyping, Agile Web Development, Adobe CQ, Twitter Bootstrap, AngularJS, Eclipse, WordPress, Adobe Creative Suite, Ruby, Automated Software..., Cucumber, Selenium Testing, Agile Methodologies, PHP, MySQL, Java
Education
University of Michigan-Dearborn 2013 — 2015
Master’s Degree, Software Engineering
Madonna University 2009 — 2012
Bachelor’s Degree, Computer Science
United States Postal Service May 2015 - Present
United States Postal Service August 2014 - May 2015
United States Postal Service March 2013 - August 2014
United States Postal Service September 2011 - March 2013
Capitol Bancorp May 2011 - August 2011
Victoria's Secret June 2008 - January 2011
Blue Cross Blue Shield of Michigan May 2010 - August 2010
Associated Students of Michigan State University March 2009 - August 2009
Skills
Microsoft Suites, OrgPlus Enterprise, SAP, SharePoint, Ceridian, PeopleSoft, QuestionPro Surveys, Organizational..., HR Policies, Human Resources, Leadership, Training, Policy, Onboarding, Employee Relations, New Hire Orientations, Personnel Management, Customer Service, Time Management
Education
Marymount University 2013 — 2015
Master’s Degree, Human Resources Management
Michigan State University 2008 — 2011
Human Resources and Society, Psychology
Blue Cross Blue Shield of Michigan August 2010 - Present
Skills
Disease Management, Utilization Review, Registered Nurses, Utilization Management, Nursing Education, HEDIS, Medicare, Telemetry, Inpatient, Patient Education, Medication..., Medicaid Managed Care, Home Care, Patient Advocacy, Managed Care, Home Infusion, Medicaid, NCQA, Nursing, Healthcare Management, Hospitals, Medical Case Management
Education
Madonna University 1995 — 1998
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Saint Joseph Mercy Health System (a Member of Trinity Health) May 2015 - Present
Trinity Health August 2012 - May 2015
Henry Ford Health System August 2011 - August 2012
Oakwood Healthcare, Inc September 2009 - August 2010
Blue Cross Blue Shield of Michigan July 2006 - October 2008
Blue Cross Blue Shield of Michigan May 1996 - July 2006
Robert Half Finance & Accounting 1994 - 1996
Aeroquip, Inc 1993 - 1994
Garden City Osteopathic Hospital 1991 - 1993
Alexander Hamilton Life Insurance Co 1987 - 1991
Skills
Cost Accounting, Forecasting, Project Management, Analysis, Budgets, Process Improvement, Financial Analysis, Managerial Finance, Health Insurance, Finance, Financial Reporting, Analytics, Access, Leadership, Business Analysis, Business Process..., Project Planning, PeopleSoft, Cross-functional Team..., Strategic Planning, Business Planning, Microsoft Excel, Healthcare
Education
Walsh College 2002 — 2008
MBA, Management, 3.73
Madonna University 1987 — 1991
BS, Accounting
Wayne Memorial High School 1980 — 1983
Diploma, Business/Commerce, General, 3.0
Blue Cross Blue Shield of Michigan October 2014 - Present
Colonial Life November 2012 - Present
AT&T Mobile Tel April 2014 - October 2014
Dialogue Marketing June 2012 - April 2014
My Insurance Expert November 2011 - June 2012
National Vision, Inc. March 2007 - November 2011
Skills
Retirement Planning, Life Insurance, Fixed Annuities, IRAs, Property & Casualty..., Disability Insurance, Health Insurance, Long Term Care Insurance, 401k Rollovers, Dental Insurance, Vision Insurance, Commercial Insurance, Pet Insurance, Supplemental Health, Group Benefit Plans
Education
Salem International University 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.60 G.P.A.
Marygrove College 2001 — 2005
Bachelor of Arts (B.A.), English Language and Literature/Letters, 3.48 G.P.A.
Blue Cross Blue Shield of Michigan May 2014 - Present
Victoria's Secret August 2010 - January 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Skills
Customer Service, Project Management, Organization, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Peer Mediation, Prezi, PowerPoint, Analytical Skills, Time Management, Data Entry, Social Networking, Sales Operations, Sales, Data Analysis, Public Speaking, Social Media, Leadership, Analysis, Healthcare, Access
Education
Michigan State University 2010 — 2014
Bachelor of Science (B.S.), Interdisciplinary Studies in Health and Society
RIIS LLC February 2014 - Present
Blue Cross Blue Shield of Michigan July 2012 - February 2014
RIIS LLC August 2008 - July 2012
Livonia Stevenson High School June 2009 - November 2011
Skills
jQuery, Java Enterprise Edition, Requirements Gathering, MySQL, Ext JS, PHP, Agile Methodologies, Spring, JavaScript, Tomcat, JBoss Application Server, SQL, Mobile Applications, Scrum, Continuous Integration, Web Applications, User Experience, Requirements Analysis, Spring Framework, Web Development, SDLC
Education
Madonna University 2004 — 2010
B.S., Computer Science
Stevenson High School 2000 — 2004
Lincoln Financial Group November 2014 - Present
Blue Cross Blue Shield of Michigan November 2012 - November 2014
United States Postal Service July 2009 - November 2012
National Governors Association May 2008 - August 2008
Make-A-Wish Foundation of Michigan May 2007 - August 2007
Skills
Performance Management, Talent Management, Employee Relations, Onboarding, Policy, Human Resources, Talent Acquisition, Employment Law, Leadership Development, HRIS, Microsoft Office, Workforce Planning, Organizational..., Labor Relations, Employee Engagement, PeopleSoft, HR Policies, Training, Organizational..., Applicant Tracking..., Interviews, FMLA, Recruiting, Staff Development, Employee Benefits, Coaching, Training Delivery, Deferred Compensation, Technical Recruiting, Benefits Administration, Change Management, College Recruiting, Sourcing, Leadership, Personnel Management, New Hire Orientations, Succession Planning, Conflict Resolution, Career Development, Hiring, Process Improvement, Resume Writing, Employee Training, Team Building
Education
Villanova University 2015 — 2015
Certificate in Human Resources Management (SHRM-CP)
Michigan State University 2005 — 2009
BA, Human Resources
Compuware October 2013 - February 2015
CA Technologies June 2012 - June 2013
IBM July 2010 - July 2012
Ford Motor Credit Company May 2000 - March 2010
Ford Motor Company August 1990 - May 2000
Blue Cross Blue Shield of Michigan February 1988 - August 1990
Skills
Mainframe, DB2, Thinking Outside The Box, COBOL, JCL, Fileaid, MVS, Visio, SharePoint, ISPF, SQL, Unix, Teradata, Quality Assurance
Education
Marygrove College 1982 — 1984
Bachelors, Computer Science
Control Data Instititute 1982 — 1983
Certificate in Programming, Computer Science
Blue Cross Blue Shield of Michigan September 2013 - Present
Parastar April 2012 - August 2013
University of Michigan-MVN May 2007 - February 2009
University of Michigan November 2001 - February 2009
Mott Pediatric Intensive Care Unit November 2001 - May 2007
A-1 WE CLEAN CORPORATION June 1997 - November 2001
Comerica Bank May 1996 - June 1997
John V. Carr and Sons, Inc November 1994 - May 1996
Skills
Problem Solving, Attention To Detail, Direct Marketing, Event Planning, Social Media, Social Networking, Payroll, Microsoft Excel, Event Management, Public Relations, Budgets, Promotions, Management, Strategic Planning, Program Management
Education
Madonna University 2010 — 2011
Certificate, Medical Billing and Coding
Michigan State University 1987 — 1991
Bachelor of Science, Employee Relations
Michigan State University 1987 — 1991
BS, Employee Relations
Blue Cross Blue Shield of Michigan February 2014 - Present
Nino Salvaggio International Marketplace June 2013 - August 2013
Wayne County Michigan April 2012 - April 2013
Wayne County Michigan - Department of Children and Family Services January 2003 - April 2012
Skills
Human Resources, FMLA, Onboarding, Employee Relations, PeopleSoft, Customer Service, Time Management, Retail, Microsoft Office, Talent Management, Performance Management, Employee Engagement, Policy, Legal Research, Training, Public Speaking, Program Management, Strategic Planning, Team Building, Management, Analysis
Education
Michigan State University College of Law 1998 — 2001
Doctor of Law (JD), Law
Michigan State University 1994 — 1998
Bachelor of Arts (BA), Social Relations
Michigan State University March 2015 - Present
Michigan State University February 2012 - Present
Michigan State University June 2013 - June 2013
Michigan State University August 2012 - April 2013
Michigan State University May 2012 - June 2012
West Circle Culinary Services August 2011 - May 2012
Blue Cross Blue Shield of Michigan June 2011 - August 2011
Skills
Microsoft Excel, Agarose Gel..., Web Design, Thin Line Chromatography, Microsoft Word, Lab Photography, DNA extraction, Gel Electrophoresis, DNA Extraction, Microsoft Office
Education
Michigan State University 2009 — 2013
Bachelor of Science (B.S.), Plant Biology, Lyman Briggs, 3.2
Abbott February 2015 - Present
Blue Cross Blue Shield of Michigan March 2014 - February 2015
HSBC August 2012 - January 2014
CVS Caremark Corporation October 2008 - August 2012
Deloitte Consulting July 2006 - February 2008
Ohio Department of Job and Family Services April 2005 - July 2006
Lash Group April 1999 - May 2004
Skills
Project Management..., Program Management, Project Management, Cross-functional Team..., SDLC, PMP, Project Planning, Training, Process Improvement, Strategy, Analysis, Budgets, Healthcare, Management, PMO, Agile Methodologies, Vendor Management
Education
The Ohio State University 2004 — 2006
Master of Public Health, Public Health
Metropolitan State College of Denver 1994 — 1997
Bachelor of Science, Health Care Management
Leo Nouhan and Associates, PLC January 2012 - Present
Blue Cross Blue Shield of Michigan November 1999 - January 2012
Private Practice 1979 - 1999
Skills
ERISA, Litigation, Commercial Litigation, Employment Law, Appeals, Civil Litigation, Mediation, Class Actions, Claims, Insurance, Arbitration, Complex Litigation, Employment Litigation, Contract Negotiation, Disputes, Legal Research, Courts, Healthcare, Employee Benefits, Dispute, Claim, Health Insurance, Managed Care, HIPAA, Medicaid, Medicare, Health Policy, Policy, Trials, Medicare Part D, Health Law, Health Care Reform, Legal Writing, Dispute Resolution, Leadership, Privacy Law, Litigation Management, Corporate Law, Legal Compliance, Legislative Relations, Workers Compensation, Medical Malpractice, Legal Issues, Legislation, Westlaw
Education
University of Detroit Mercy School of Law 1976 — 1979
JD, law
Marygrove College 1974 — 1975
BA, English
Sacred Heart Seminary 1972 — 1974
English
University of Detroit High School 1968 — 1971
Equity for Life April 2006 - August 2008
EHIM, Inc. January 1994 - July 1995
Blue Cross Blue Shield of Michigan January 1969 - September 1993
Skills
Insurance, Customer Service, Customer Relations, Excel, Word, Administration, Microsoft Excel, Outlook, Administrative..., Office Management, Microsoft Word, Payroll, Data Entry, Accounts Payable, Accounts Receivable, Office Administration, Life Insurance, Invoicing, Spreadsheets
Education
Madonna University
Blue Cross Blue Shield of Michigan July 2015 - Present
Blue Cross Blue Shield of Michigan December 2013 - July 2015
Blue Cross Blue Shield of Michigan October 2012 - December 2013
Semaphore Management August 2008 - March 2012
Bear Stearns March 2006 - June 2008
Merrill Lynch September 2002 - March 2006
General Motors June 1999 - June 2000
US Army 1996 - 1999
Skills
Valuation, Financial Modeling, Equities, Equity Research, Industry Analysis, Competitive Analysis
Education
MIT Sloan School Of Management 2000 — 2002
MBA, Financial Engineering
United States Military Academy 1992 — 1996
BS, Engineering Management
Blue Cross Blue Shield Association September 2007 - Present
BCBSM 2007 - Present
Blue Cross Blue Shield of Michigan 2007 - Present
AIM Inspections January 2007 - September 2007
Urban Science 2003 - 2006
Education
Michigan State University 1990 — 2005
Blue Cross Blue Shield of Michigan March 2014 - Present
Blue Cross Blue Shield of Michigan June 2010 - Present
Blue Cross Blue Shield of Michigan October 2006 - June 2010
City of Detroit Office of the Auditor General September 2004 - October 2006
School of the 21st Century January 2000 - September 2004
State of Michigan Office of the Auditor General April 1985 - December 1999
Skills
Certified Public..., Auditing, CPA, Internal Audit, Internal Controls, COSO, Enterprise Risk..., IT Audit, Financial Reporting, Risk Assessment, Managerial Finance, SAS70, Financial Risk, Risk Management, Financial Analysis, Business Process..., Governance, HIPAA, US GAAP, Fraud, Leadership, External Audit, Health Insurance, Accounting, Information Technology, Insurance, Due Diligence, Assurance, Financial Audits, Process Improvement, Budgets, Medicare, COBIT, PeopleSoft, Business Analysis, Policy, GAAP, CISA, SOX 404, Analysis, Medicaid, Quality Auditing, Managed Care, Executive Management, Account Reconciliation, Forecasting
Education
Marygrove College 1980 — 1984
B.A., Business Administration
University of Detroit Mercy
Blue Cross Blue Shield of Michigan November 2010 - Present
Blue Cross Blue Shield of Michigan August 2007 - November 2010
MPRO 2000 - 2007
Market Strategies 1999 - 2000
Hammes Company 1998 - 1999
Ernst & Young 1996 - 1998
SMG Marketing Group 1994 - 1996
Skills
Cross-functional Team..., Vendor Management, Managed Care, Program Management, Leadership, Healthcare, Budgets, Strategic Planning, Team Building, Management, Process Improvement, Market Research, Healthcare Information..., Hospitals, Business Process..., Business Analysis, Marketing Strategy, Project Management, Business Development, Proposal Writing, Marketing Communications, Policy, Data Analysis, Operations Management, Community Outreach, Training, HIPAA, Healthcare Management
Education
Wayne State University 2005 — 2011
Master of Business Administration (M.B.A.), Business Administration
Michigan State University 1986 — 1990
BA, Marketing
Retired February 2012 - Present
Blue Cross Blue Shield of Michigan May 2001 - February 2012
American Community 1998 - 2001
Ajilon 1993 - 1998
Michigan Bell/Ameritech 1968 - 1992
Skills
SDLC, Visio, Health Insurance, EDI, Healthcare Information..., Business Analysis, Requirements Analysis, Process Improvement, Managed Care, Healthcare, Insurance, Requirements Gathering, Data Analysis, JCL, SharePoint, Analysis, Vendor Management, COBOL, Software Documentation, Access, Systems Analysis, Databases
Education
Madonna University 1995 — 1998
BS, Psychology
Oakland Community College 1975 — 1992
ALA with Honors, Liberal Arts
Michigan State University 1965 — 1968
None, Liberal Arts
Blue Cross Blue Shield of Michigan September 2013 - Present
Education
Massachusetts Institute of Technology - Sloan School of Management
Executive Certificate Program
Tennessee State University
M.S
University of Madras
B.Engg
Walsh College of Accountancy and Business Administration
M.B.A
Boston Scientific January 2007 - Present
Office of Vice President Cheney, United States Government January 2004 - January 2007
U.S. Department of Commerce February 2001 - January 2004
Blue Cross and Blue Shield Association 1985 - 2001
Blue Cross Blue Shield of Michigan June 1981 - June 1985
Skills
Public Affairs, Policy Analysis, Public Policy, Technical Writing, Strategic Communications, Government, Public Relations, Legislative Affairs, Legislative Relations, Policy, Strategy, Crisis Communications, Politics, Fundraising, Corporate Communications, Leadership, Political Campaigns, Internal Communications, Analysis, Crisis Management, Health Policy, Media Relations, Public Speaking, Program Management, Networking, International Relations, Defense, Speech Writing, Legislation, Strategic Planning, Proposal Writing, Nonprofits, Press Releases, Event Management, Grassroots Organizing, Coalitions, Community Outreach, Grassroots, Management, State Government
Education
Central Michigan University 1982 — 1985
Master's degree, Business Administration
Michigan State University 1977 — 1981
Bachelor's degree, Political Science and Government
North American Bancard March 2015 - Present
Ramp Technology Group April 2014 - Present
North American Bancard November 2012 - April 2014
Blue Cross Blue Shield of Michigan July 2012 - November 2012
Oakland County, Michigan Government April 2012 - June 2012
Ford Motor Company - FordDirect September 2011 - March 2012
Compuware March 2011 - September 2011
Comerica Bank December 2007 - March 2011
iCrossing - Proxicom July 2006 - December 2007
Organic February 2005 - July 2006
Skills
IT Strategy, Requirements Analysis, SDLC, Vendor Management, Business Analysis, Process Improvement, Banking, Agile Project Management, Certified Scrum Master..., Project Management, Program Management, Program Delivery..., Credit Card Transaction..., PMO, IT Management, Scrum, Software Project..., Requirements Gathering, Agile Methodologies, CRM, Management, SharePoint
Education
Rochester College 2002 — 2006
Business/Corporate Communications
Macomb Community College 1983 — 1985
Associate of Arts and Sciences (AAS), Commercial and Advertising Art
Blue Cross Blue Shield of Michigan March 2011 - Present
BCBSM 2011 - Present
Comerica Bank March 2009 - March 2011
Comerica Bank January 2006 - December 2007
Strategic Staffing May 1999 - March 2001
Electronic Data Systems October 1995 - May 1999
Electronic Data Systems May 1995 - October 1995
World Computer Corporation March 1993 - May 1995
Ameritech Applied Technologies September 1986 - December 1992
Education
Marygrove College
Bachelor of Science, Computer Science
The University of Detroit
Master of Science, Computer Information Systems
Meridian Health Plan March 2015 - Present
Accenture June 2004 - March 2015
Health Alliance Plan 2010 - 2014
Health Alliance Plan 2010 - 2014
BCBSM 2001 - 2003
Blue Cross Blue Shield of Michigan 2001 - 2002
Alexander Hamilton Life Insurance Company May 1983 - January 1999
Skills
HIPAA, IT Strategy, SDLC, Business Process..., PMO, Business Analysis, Requirements Gathering, Business Process..., Business Transformation, Consulting, CRM, Business Intelligence, Enterprise Architecture, Solution Architecture, Outsourcing, Vendor Management, Business Requirements, Process Improvement, Management Consulting, Business Process, Healthcare, Business Process Design, Requirements Analysis, PMP, Project Portfolio..., Program Management, Management, Project Management, Visio
Education
Madonna University
Blue Cross Blue Shield of Michigan July 2014 - Present
Better Business Bureau 2004 - Present
Kelly Law Registry September 2013 - July 2014
Orlans February 2012 - July 2013
Physicians Mutual Insurance Company April 2011 - February 2012
Fidelity National Title Group April 2010 - April 2011
The Bingham Law Group, PLLC January 2004 - November 2010
Trott and Trott, PC June 2002 - January 2004
Legal Aid and Defender Association March 1999 - June 2002
Skills
Probate, Contract Negotiation, Real Estate Transactions, Litigation, Legal Research, Technical Writing, Probation, Legal Writing, Civil Litigation, Mediation, Real Estate, Arbitration, Family Law, Commercial Litigation, Courts, Appeals
Education
Marygrove College 2014 — 2014
Certificate of Grant Writing, Grant Writing
University of Toledo College of Law 1993 — 1997
J.D., Law
Wayne State University
B.A., Journalism
RouteOne April 2007 - Present
Blue Care Network 1998 - 2007
Blue Cross Blue Shield of Michigan March 2000 - May 2003
United Technologies March 1998 - October 1998
Honeywell February 1993 - February 1998
Motion Industries April 1986 - February 1993
Skills
Process Improvement, Business Process..., Business Analysis, Project Management, Program Management, Finance, Budgets, Leadership, SDLC, Integration, New Business Development, Management, Business Planning, Business Development, Software Documentation, Analysis, Team Leadership, Vendor Management, Sales, Project Planning, Cross-functional Team..., Security, Business Process, Forecasting, CRM, Team Building, Training, Risk Management, Customer Satisfaction, Strategy, Business Intelligence, Competitive Analysis, Change Management, IT Strategy, Call Centers, Visio, Account Management, IT Management
Education
Walsh College 1989 — 1991
Bachelors of Accountancy, Accounting
Macomb Community College 1987 — 1989
Associate of Applied Science Accounting, Associate of Applied Science General Business, Accounting and General Business
Ally Financial Inc. June 2014 - Present
Ally Financial Inc. March 2012 - June 2014
Ally Financial Inc. March 2011 - March 2012
GMAC December 2008 - March 2010
Blue Cross Blue Shield of Michigan May 2005 - August 2005
Skills
Internal Controls, Auditing, Finance, Sarbanes-Oxley Act, Internal Audit, Financial Reporting, Financial Analysis, SEC filings, Enterprise Risk..., Accounting, Risk Assessment, Risk Management, Banking, Credit Risk, Sarbanes-Oxley, Financial Risk
Education
Western Michigan University - Haworth College of Business 2004 — 2008
BBA, Finance, Economics, History
Macquarie University 2007 — 2007
Study Abroad, Australian Banking and Finance, History
Blue Cross Blue Shield of Michigan January 2006 - Present
Lincoln Park Police Department January 1979 - December 2004
Skills
Investigation, Insurance, HIPAA, Workers Compensation, Claim, Medicare, Risk Assessment, Health Insurance
Education
Madonna University 1982 — 1985
BS, Criminal Justice
Blue Cross Blue Shield of Michigan March 2012 - Present
Grant Thornton September 2008 - March 2012
John Tatum PC February 2003 - January 2006
Skills
Tax, Accounting, Tax Returns, Tax Advisory, Corporate Tax, Financial Statements, CPA, Tax Research, Tax Accounting, Income Tax, Internal Controls, Auditing, Financial Reporting, GAAP
Education
Michigan State University 2004 — 2006
BA, Accounting
ITC Holdings Corp. January 2013 - Present
General Electric Aviation February 2011 - January 2013
Blue Cross Blue Shield of MI 2009 - February 2011
Blue Cross Blue Shield of Michigan July 2002 - February 2011
Wm. Beaumont Hospital 2000 - 2001
Compuware, Detroit Medical Center 1997 - 2001
Skills
Information Security, CISSP, Risk Assessment, Security, Privacy Law, FISMA, IT Audit, Financial Risk, System Administration, Policy, HIPAA, Computer Security, Information Security..., Business Continuity, Vulnerability Assessment, Data Warehousing, Risk Management, Enterprise Risk..., Governance, Disaster Recovery, CISA, Network Security, Analysis, Vendor Management, Business Intelligence
Education
Madonna University
BBA, Finance
Oakland University
MBA/MIS, Finance and Management Information Systems
Walsh College
Post-Graduate Certification, Information Assurance
Blue Cross Blue Shield of Michigan September 2014 - Present
Blue Cross Blue Shield of Michigan January 2013 - Present
Orlans June 2012 - December 2012
Orlans March 2012 - June 2012
Orlans December 2010 - March 2012
Five Brothers Mortgage Services May 2010 - December 2010
Macomb County Habitat for Humanity January 2009 - January 2010
Detroit Zoological Society August 2008 - December 2008
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Photoshop, Public Speaking, Media Relations, Internal Communications, Outlook, Editing, Microsoft Word, Press Releases, Research, Process Improvement
Education
Oakland University 2007 — 2009
Bachelor of Arts
Macomb Community College 2005 — 2007
Associate
Wayne State University
Master of Arts
Blue Cross Blue Shield of Michigan July 2011 - Present
Gordon Food Service January 1991 - February 1999
Skills
Microsoft Office, Organizational..., Fundraising, Public Speaking, Data Analysis, Cross-functional Team..., Marketing, Team Building, Leadership Development, Business Analysis, Public Relations, Change Management, Vendor Management, Integrated Marketing, MS Project, Project Management, Product Development, New Business Development, Program Management, Microsoft Word, Strategic Communications, SDLC, Health Insurance, Negotiation, Account Management, Access, Advertising, PMP, Strategic Planning, Business Intelligence, Customer Service, Social Media, Process Improvement, Business Strategy, Project Planning, Competitive Analysis, Healthcare, ERP, Internal Communications, Budgets, Social Media Marketing, Marketing Communications, Marketing Strategy, Team Leadership, Visio, Online Advertising, Sales, Microsoft Excel, Insurance, Strategy
Education
Michigan State University 1980 — 1984
B.S., Food Science and Human Nutrition
Safety National Casualty Corp., (Adaptive Solutions Group) March 2009 - January 2010
Pfizer (Quality Resources) February 2006 - December 2008
Pfizer (Manpower) September 2004 - December 2005
Alps Automotive, Inc May 1997 - December 2003
Blue Cross Blue Shield of Michigan July 1991 - September 1996
Education
NASP - National Association of Safety Professionals 2002 — 2003
Certification, Health & Safety
Madonna University 1995 — 1998
BA, English, Social Studies
Blue Cross Blue Shield of Michigan November 2014 - Present
GMAC October 2008 - March 2010
Ford Motor Company 2001 - 2008
Computerized Facility Integration 1999 - 2000
MCI 1995 - 1999
Eastern Michigan University 1998 - 1998
Wayne State University 1996 - 1996
Skills
Budgets, Telecommunications, Leadership, Forecasting, Process Improvement, Analysis, Business Process..., Cross-functional Team..., Business Analysis, Program Management, Troubleshooting, Strategic Planning, Vendor Management, Finance, Variance Analysis, Financial Analysis, Strategic Financial..., Change Management, Project Management, Disaster Recovery, Management, Project Planning, Competitive Analysis, Microsoft Excel, Strategy, Business Strategy, MS Project, Sarbanes-Oxley Act, Team Building, Six Sigma, Team Leadership, CRM, Management Consulting, PowerPoint, Business Intelligence, SAP, Data Analysis, Access, Financial Planning
Education
Wayne State University
M.B.A., Finance
Michigan State University
B.A., International Relations
Blue Cross Blue Shield of Michigan September 2013 - Present
Crosstown 2009 - 2011
Skills
Logistics, Customer Service, Account Management, Sales Management, New Business Development, Transportation, Selling
Education
Madonna University 1993 — 1995
Bachelor of Science (B.S.), Legal Studies, 4.0
Meridian Health Plan August 2014 - Present
Meridian Health Plan May 2012 - August 2014
Blue Cross Blue Shield of Michigan May 2008 - May 2012
Blue Cross Blue Shield of Michigan November 2000 - May 2008
TechTeam Global April 1997 - November 2000
Skills
Healthcare Management, SDLC, Software Documentation, Visio, Active Directory, Data Center, Servers, Testing, Troubleshooting, VMware, Windows Server, Microsoft Exchange, Enterprise Architecture, Vendor Management
Education
Madonna University
BS, Computer Information Systems
Schoolcraft College
AAS, Computer Information Systems
Blue Cross Blue Shield of Michigan February 2012 - Present
Blue Cross Blue Shield of MI March 2009 - February 2012
Blue Cross Blue Shield of Michigan March 2007 - March 2009
Blue Cross Blue Shield of Michigan December 2005 - February 2007
Blue Cross Blue Shield of Michigan February 2005 - December 2005
National Systems October 2004 - February 2005
Blue Cross Blue Shield of Michigan May 2004 - October 2004
Blue Cross Blue Shield of Michigan October 1992 - May 2004
Blue Cross Blue Shield of Michigan October 1989 - October 1992
General Groups Inquiry January 1986 - October 1989
Skills
Project Management, Business Process..., Medicare Part D, Process Improvement, SDLC, PMO, HIPAA, Vendor Management, Business Analysis, Project Portfolio..., Insurance, MS Project, Program Management, Integration, SharePoint, Project Planning, Management, Analysis, Business Requirements, Visio, Requirements Analysis, Change Management, Pharmacy Benefit..., Leadership, Business Intelligence, Software Project..., Claim, IT Strategy, Budgets, Requirements Gathering, Risk Management, Cross-functional Team..., Software Documentation, Project Delivery, Resource Management, Quality Assurance, Team Leadership, Systems Analysis, User Acceptance Testing, Management Consulting, Strategic Planning, Business Strategy, Team Building, Business Transformation, Business Process, Medicare, Business Process..., Healthcare, Testing, Health Insurance
Education
Northwood University 2006 — 2008
BBA, Management
Macomb Community College 1998 — 2001
Associates of Applied Science, Business and Information Technology
DAN TEAK,LLC August 2008 - Present
JustUS September 2010 - March 2011
CORP! Magazine 2008 - 2011
MWGA January 2009 - December 2010
Arts & Scraps 2008 - 2010
Girl Scouts of Metro Detroit 1998 - 2010
The Parade Company 1998 - 2010
The Parade Company 1998 - 2010
Blue Cross Blue Shield of Michigan 1983 - 2007
Michigan Republican Party 1981 - 1983
Skills
Fundraising, Non-profits, Strategic Planning, Event Planning, Public Relations, Community Outreach, Event Management, Social Media, Public Speaking, Grant Writing, Leadership, Volunteer Management, Marketing Communications, Nonprofits, Research, Media Relations, Program Management, Team Building, Community Development, Press Releases, Internal Communications, Budgets, Program Development, Corporate Communications, Healthcare, Social Media Marketing, Social Networking, Policy, Strategy, Leadership Development, Public Policy, Strategic Communications, Training, Marketing, Newsletters, Organizational..., Grants, Sponsorship, Human Resources, Coaching, Government, Philanthropy, Marketing Strategy, Political Campaigns
Education
Miami University
BA, Political Science
Quicken Loans April 2015 - Present
HP Company April 2011 - October 2013
Blue Cross Blue Shield of Michigan 2012 - 2013
EDS Group July 1994 - February 2010
Skills
Change Management, Requirements Analysis, Process Improvement, PMP, PMO, MS Project, Analysis, ITIL, Test Planning, Project Management, Business Process, Business Analysis, IT Outsourcing, Program Management, Business Process..., Vendor Management, Management, Training, IT Service Management, IT Strategy, Business Development, Business Intelligence, SharePoint, SDLC, Project Portfolio..., Visio, CRM, Cross-functional Team..., Resource Management, Leadership, Integration, Microsoft Project, Software Project..., Team Leadership
Education
Macomb Community College 1998 — 1998
BA in Business Management, Business Communications
Management Resources Training 1986 — 1987
Certificate, Management, Accounting and Bookkeeping
Ypsilanti High School 1984 — 1987
Diploma, Major in Accounting and Bookkeeping
STG April 2014 - Present
Blue Cross Blue Shield of Michigan June 2010 - March 2014
TCS July 2006 - August 2009
Skills
Data Warehousing, SDLC, SQL, DB2, Business Analysis, Requirements Analysis, Mainframe, Testing, Quality Center, ETL, COBOL, SSIS, Informatica, SAS, Visio, JCL, Business Intelligence, Requirements Gathering
Education
Madurai Kamaraj University 1998 — 2002
BE, ECE
Blue Cross Blue Shield of Michigan February 2011 - Present
Ida Public Schools 2006 - 2014
R. L. Polk & Company 2009 - February 2011
SAS Institute 1995 - 2009
Roadway Express 1991 - 1995
Pennsylvania Blue Shield 1988 - 1991
IBM 1988 - 1988
Fox Farms 1977 - 1987
Skills
Integration, Data Warehousing, Visio, Unix
Education
Messiah College 1984 — 1988
B.A., Mathematics
Aetna July 2015 - Present
HAP Midwest Health Plan April 2015 - July 2015
HAP Midwest Health Plan June 2012 - July 2015
Blue Cross Blue Shield of Michigan March 2007 - January 2012
TDS Telecommunications Corp. May 1994 - January 2007
Skills
Call Center, Insurance, Customer Satisfaction, Team Leadership, Personal Development, Customer Service, Marketing, Training, Management, Medicare, Process Improvement, Account Management, Team Building, Coaching, Leadership, Sales, Strategic Planning, Sales Management, Call Centers, Outlook, Customer Retention, Vendor Management, Sales Operations, Recruiting
Education
University of Michigan 1990 — 1994
BA, Communications
Michigan State University 1989 — 1990
University of Michigan
Bachelor of Arts (B.A.), Communication, General
Crim Fitness Foundation January 2013 - May 2013
Blue Cross Blue Shield of Michigan February 2012 - July 2012
Skills
Nutrition, exercise,..., Nutrition Education, Nutritional Counseling, Nutrition, Dietetics, Clinical Nutrition, Medical Nutrition..., Wellness, Weight Management, Health Promotion, Sports Nutrition, Fitness, Health Education, Wellness Coaching, Personal Training, Exercise Physiology, Public Health, Diabetes, Public Speaking, Healthcare, Athletics
Education
University of Wisconsin-Stout 2010 — 2011
dietetic internship
The University of Texas at Austin 2007 — 2010
Master of Education (M.Ed.), exercise physiology-sport science and nutrition
Michigan State University 2002 — 2006
Bachelor of Science (B.S.), nutritional sciences
Immaculate Conception
HMSA March 2015 - August 2015
Blue Cross Blue Shield of Michigan October 2013 - February 2015
Deloitte January 2013 - September 2013
Jackson National Life May 2011 - December 2012
FedEx Services February 2011 - April 2011
Rest of job history would be furnished upon request February 2007 - October 2009
Skills
Hibernate, Spring, Tomcat, JSP, Servlets, Struts, Design Patterns, JSF, Java, JavaScript, SOA, Spring Framework, Microsoft SQL Server, HTML, Ant, AJAX, Subversion, UML, Oracle, JSON, XML, Core Java, CSS, DB2, Weblogic, Websphere, Design Patters, JNDI, JMX, Multithreading, JMS, Maven, RESTful WebServices, Backbone.js, Mockito, Github, Gradle, MongoDB, Big Data, Groovy, GSP, Dojo, jQuery, Dreamweaver, Angular JS, TFS, Oracle SQL Developer, WebSphere Application..., Agile Methodologies, Scrum
Education
Maharishi University of Management 2009 — 2011
Master's degree, Computer Science
Lord Buddha Education Foundation 2005 — 2007
Bachelor of Computer Science, Computer Science
General Motors LLC. June 2010 - Present
Ameriprise Financial Advisors October 2008 - October 2009
Friar's Kitchen & Bakery May 2005 - October 2008
Blue Cross Blue Shield of Michigan June 2004 - December 2004
Skills
Management, Supply Management, Supply Chain Management, Strategic Sourcing, Process Improvement, Microsoft Office, Customer Service, Budgets, Analysis, Sales
Education
Walsh College of Accountancy and Business Administration 2011 — 2014
Master of Business Administration (MBA), Master of Science Finance (MSF)
Walsh College 2005 — 2007
Bachelor of Business Administration, Finance
Macomb Community College 2002 — 2005
Associate, General Studies
Tecumseh Products Company October 2011 - Present
Tecumseh Products Company July 2010 - November 2011
Hudson & Associates June 2006 - September 2011
BBK June 2005 - July 2010
Olsen's Mill January 2009 - June 2009
Ford Motor Company May 2004 - July 2005
Ford Motor Company April 2003 - May 2004
Ford Motor Company June 2001 - April 2003
Booz Allen Hamilton May 1998 - June 2001
Blue Cross Blue Shield of Michigan July 1996 - August 1997
Skills
Forecasting, Strategy, Cross-functional Team..., Finance, Restructuring, Business Process..., Supply Chain Management, Financial Modeling, Business Planning, Acquisition Integration, Management Consulting, Due Diligence, Business Strategy, Change Management, Strategic Sourcing, Automotive, Valuation, Financial Analysis, Supply Chain, Performance Improvement, Mergers & Acquisitions, Divestitures, Expert Witness, Logistics, Accounting, Business Valuation, Operations Management, Turn Around Management, Cash Management, Procurement, Process Improvement, Management, Six Sigma, Strategic Planning, Manufacturing, Continuous Improvement, Leadership, Analysis, Budgets, Risk Management, Negotiation, Consulting
Education
University of Michigan - Stephen M. Ross School of Business 1997 — 1999
Master of Business Administration (MBA), Strategy, Finance, & Statistics
Wayne State University 2010 — 2013
Master of Arts (M.A.), Economics
Michigan State University 1988 — 1993
Bachelor of Arts (B.A.), Accounting
Penny S. Flury, DDS, PC & Associates December 1990 - Present
Main Street Square Condominium, LLC September 2008 - Present
Blue Cross Blue Shield of Michigan May 1989 - June 2001
University of Detroit School of Dentistry August 1989 - June 1991
Skills
Leases, Dentistry, Condos, Healthcare, Treatment, Public Speaking, Strategic Planning, Cosmetic Dentistry, Team Building, Oral Surgery, Medical Devices, Restorative Dentistry, Customer Service, Medicare, Surgery, Aesthetics, Healthcare Management, Teeth Whitening, TMJ dysfunction, Periodontics, Dentures, Veneers, Sleep Apnea, Health Education, Public Health, Endodontics, Clinical Research, Dental Care, Prosthodontics, Medicine
Education
University of Detroit School of Dentistry 1985 — 1989
Doctor of Dental Surgery, General Dentist
Madonna University - Graduate Studies 1996 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
Michigan State University 1981 — 1985
Bachelor's degree, Physiology, General
York Region Rapid Transit Corporation (vivaNext) April 2014 - Present
Toronto Community Housing Corporation June 2011 - April 2014
Kobo Inc. December 2010 - January 2011
McCarthy Tétrault August 2004 - April 2010
Blue Cross Blue Shield of Michigan September 2003 - April 2004
Miller Canfield May 2003 - August 2003
Japanese Exchange and Teaching (JET) Program and Smith's School of English Franchise July 1998 - August 2000
Skills
Legal Research, Legal Writing, Corporate Law, Legal Advice, Corporate Governance, Civil Litigation, Dispute Resolution, Alternative Dispute..., Commercial Litigation, Mediation, Licensing, Privacy Law, Document Drafting, Contract Law, Mergers & Acquisitions, Litigation
Education
University of Toronto - Ontario Institute for Studies in Education 2008 — 2013
Ph.D., Law and Education
University of Detroit Mercy School of Law 2001 — 2004
J.D., Law
University of Windsor School of Law 2001 — 2004
LL.B., Law
University of Toronto - Ontario Institute for Studies in Education 2000 — 2001
Master of Education, Higher Education
McMaster University 1994 — 1998
Honours Bachelor of Arts & Science (Hons. B. Arts & Sc.), Science
BenStaff, Inc. February 2011 - Present
Blue Cross Blue Shield of Michigan October 1981 - October 2009
Skills
Insurance, Underwriting, Health Insurance, Medicare, Healthcare, Policy, Data Analysis, HIPAA, Managed Care, Process Improvement, Auditing, Employee Benefits
Education
Miami University 1973 — 1977
Bachelor of Science (BS), Business and Statistics
Blue Cross Blue Shield of Michigan May 2006 - Present
Skills
Problem Solving, Time Management, Document Review, Organization Skills, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Editing, Writing, Business Continuity, Calendaring, Administrative..., Communication, Diversity & Inclusion, Teaching, E-procurement
Education
Macomb Community College 1997 — 1999
Associate's degree, General Studies, 4.0
Blue Cross Blue Shield of Michigan February 2006 - Present
Blue Cross Blue Shield of Michigan November 2001 - February 2006
Skills
Employee Benefits, Testing, Healthcare, Insurance, Policy, Troubleshooting, Medicare, Training, Health Insurance, Managed Care, Hospitals, Team Building
Education
Macomb Community College
Associate of Applied Science, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Michigan January 2011 - 2014
McLaren Homecare Group August 2005 - November 2010
Skills
Nursing, Home Care, Healthcare, Healthcare Management, Health Insurance, Patient Advocacy, Nursing Education, IV, Medicare, Hospitals, Medicaid, Managed Care, Case Management, Utilization Management, Elder Care, Disease Management, Acute Care, HIPAA, Customer Service, Inpatient, Management, EMR, Healthcare Information..., Team Building
Education
Madonna University 1994 — 1996
BSN, Nursing
home 2009 - Present
Blue Cross Blue Shield of Michigan 1986 - 2010
Blue Cross Blue Shield of Michigan 1994 - 2009
Skills
Medicare, Group Insurance, Managed Care, Claim, Insurance, Brokers, HIPAA, Health Savings Accounts, Disability Insurance, Underwriting, Employee Benefits, HMO, Health Policy, Benefits Administration, Medicare Part D, Health Insurance, Medicaid, Term Life Insurance, Life Insurance, Long-term Care, Long Term Care Insurance, COBRA, Provider Relations, Health Care Reform, Fixed Annuities, Workers Compensation, Commercial Insurance, Claims Management, General Insurance, Retirement
Education
Marygrove College
Bachelor of Arts (B.A.), Accounting and Finance
Carewise Health May 2013 - Present
Omini Care February 2012 - May 2012
Blue Cross Blue Shield of Michigan February 1989 - June 2009
St John Providence Hospital & Medical Center July 1979 - February 1989
Education
Madonna University 1990 — 2000
Bachelor's Degree, Allied Health Management
Edsel Ford High School 1971
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Cross Blue Shield of Michigan January 2014 - Present
Legal Aid and Defender Association June 2011 - Present
Detroit Metro Airport February 1989 - December 2008
Skills
Legal Research, Legal Writing, Customer Service
Education
Madonna University 2009 — 2011
"BS", Paralegal Studies
Michigan State University 1982 — 1987
"BS", Telecommunications
Blue Cross Blue Shield of Michigan February 2012 - Present
Lewis Consulting Services, LLC August 2008 - January 2012
Professional Writing Services January 1998 - August 2008
Electronic Data Systems (EDS) August 1986 - January 1998
U.S. Army Tank-Automotive Command, Warren, MI 1983 - 1983
Education
Oakland University 1984 — 1989
Bachelor of Arts, Communications - Journalism
Macomb Community College 1981 — 1983
Associate of Arts, Liberal Arts
Blue Cross Blue Shield of Michigan 1992 - Present
Blue Cross Blue Shield of Michigan June 2005 - July 2009
Skills
Software Training, Microsoft Windows 98, Word, Access, Excel, PeopleSoft, Ariba
Education
Jared W. Finney High Schol 1980 — 1983
Macomb Community College
Currently pursues, Business Administration, B
Ford Motor Company July 1997 - Present
U of M Hospital Ann Arbor, MI February 1995 - September 1996
Blue Cross Blue Shield of Michigan January 1994 - January 1995
Skills
Change Management, Business Intelligence, Product Development, Government Relations, Healthcare, Strategic Planning
Education
Madonna University 1993 — 1994
Cody High Detroit 1975 — 1977
Diploma, General Studies
American Express Global Business Travel April 1999 - Present
American Ex April 1999 - 2014
Blue Cross Blue Shield of Michigan October 2010 - February 2011
Comcast October 2006 - February 2007
Skills
CMS, Customer Service, Microsoft Office, Customer Satisfaction, Call Centers, Team Building, Sales, Team Leadership, Management, Corporate Travel, Sabre
Education
Oakland Community College 2009 — 2015
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Madonna University 2011 — 2011
Certificate of completion, Medical billing and coding
Blue Cross Blue Shield of Michigan October 2007 - Present
United States Marine Corps October 2007 - Present
Blue Cross Blue Shield of Michigan October 2007 - Present
Blue Cross Blue Shield of Michigan June 2005 - October 2007
Kelly L. Bradley June 1999 - April 2005
United States Marine Corps July 1985 - December 1990
Skills
Compliance, Technical Writing, Editing, Project Management, Team Leadership
Education
Marygrove College
Master of Arts (MA), English/Professional Communications
Marygrove College
Master of Arts; Bachelor of Arts, English-Prof CommInternational Studies; English - Professional Communications
University of Cincinnati April 2005 - Present
Perfetti Van Melle July 2002 - April 2005
Gap Inc. February 1998 - July 2002
Blue Cross Blue Shield of Michigan January 1976 - October 1989
Skills
Program Management, Project Management, Process Improvement, Project Planning, Management, Team Leadership, Sales and Marketing
Education
Schoolcraft College 1979 — 1982
Business Administration and Management, General
Macomb Community College 1975 — 1978
Business Administration
Blue Cross Blue Shield of Michigan May 2010 - Present
Education
Madonna University
BS, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Michigan February 2015 - Present
City of Detroit March 2009 - November 2014
MDCH April 2012 - June 2013
Skills
Data Analysis, Government, Policy Analysis, Analysis, Program Evaluation, Report Writing, GIS, Public Policy, Economics, Policy
Education
Madonna University - Graduate Studies 2006 — 2011
MS Health care Services, Community Health Services -Clinical lab science, 3.5
Blue Cross Blue Shield of Michigan Customer Service Representative$
Skills
Medical Terminology, Health Insurance, HIPAA, Insurance, Healthcare, Managed Care, Healthcare Management, Medicaid, Medical Billing, Healthcare Information..., Microsoft Word, Microsoft Excel, Outlook, Microsoft Office, PowerPoint, Hospitals, Access
Education
Marygrove College
Health Alliance Plan November 2013 - Present
Blue Cross Blue Shield of Michigan October 2010 - August 2013
Skills
HIPAA, Medicare, Health Insurance, Healthcare, Medicaid, Managed Care, Medical Terminology, ICD-9, Medical Coding, Healthcare Information..., Medical Billing, Medical Records, Insurance, CPT, Hospitals, EMR, EHR, Data Entry
Education
Lewis College of Business 2003 — 2005
Associate of Arts (AA), Medical/Clinical Assistant
Marygrove College 1999 — 1999
Certificate, Health Unit Coordinator/Ward Clerk
NCS Pearson September 1998 - Present
Blue Cross Blue Shield of Michigan July 1980 - September 1981
Blue Cross Blue Shield of Michigan August 1979 - August 1980
Skills
Data Analysis, Leadership, Process Improvement, Analysis, Budgets, Customer Service, Microsoft Office, Management, Cross-functional Team..., Program Management, Auditing, Social Media, Healthcare
Education
Madonna University 1976 — 1979
Accounting and Business/Management
Michigan State University 1966 — 1967
Blue Cross Blue Shield of Michigan March 1986 - Present
Education
Macomb Community College 1971 — 1973
Associate's degree, Computer Science
Blue Cross Blue Shield of Michigan January 2013 - Present
Blue Cross Blue Shield of Michigan January 1991 - January 2013
Blue Cross Blue Shield of Michigan January 1987 - January 1991
Blue Cross Blue Shield of Michigan January 1984 - January 1987
Skills
COBOL, XPediter, Panvalet, Endevor, JCL, IMS DB/DC, MFS, TSO, ISPF, SPUFI, File-Aid, DB2, Problem solving, NASCO/Blue Exchange, Business Requirements, Testing, Analysis, Visio, Requirements Gathering, SDLC, Requirements Analysis, Systems Analysis, Databases, Business Analysis, Mainframe, SharePoint
Education
Macomb Community College 1981 — 1984
Associate's degree, Computer Science
Blue Cross Blue Shield of Michigan July 2013 - Present
Priority Health August 1991 - August 2012
Skills
CPC Certified through..., Medical Coding, Healthcare, ICD-9, CPT, Data Entry, Hospitals, Training, Policy, Claim, HCPCS, Health Policy, Lotus Notes, Inpatient, HIPAA, Medicare, Medical Billing, Medical Terminology, Medicaid, Medical Records, Health Insurance
Education
Madonna University 2012 — 2012
Medical Insurance Coding Specialist/Coder
Self employed July 2013 - Present
Oakwood Healthcare November 2011 - May 2013
Blue Cross Blue Shield of Michigan 2013 - 2013
Hospice of Michigan February 2011 - July 2011
Skills
Problem Solving, Analytical Skills, Critical Thinking, Epic Systems, Microsoft Word, Healthcare Information..., Psychology, Research Design
Education
Madonna University 2009 — 2012
Bachelor of Science (B.S.), Psychology with Business and Human Resource Concentration
Blue Cross Blue Shield of Michigan 2011 - Present
Education
Michigan State University 1997 — 2001
Blue Cross Blue Shield of Michigan May 2011 - Present
Skills
Health Insurance, Actuarial Science, Product Development, Analysis, Risk Management, Data Analysis, Financial Analysis
Education
Michigan State University 2007 — 2011
Bachelor of Science (B.S.), Mathematics
Blue Cross Blue Shield of Michigan November 2009 - Present
Education
Macomb Community College
Associates Degree, Accountancy, 3.00
American Express Global Business Travel April 1993 - Present
Blue Cross Blue Shield of Michigan September 2010 - January 2011
COMCAST October 2008 - February 2009
Skills
Travel Management, Airlines, Negotiation, Business Travel, Healthcare, Customer Service, Leisure Travel, Online Travel, Sabre, Ticketing, Airline Ticketing, Travel Technology, Galileo, Hotels, Travel Planning, Amadeus, Vendor Management, Expense Management, Management, Tourism, Microsoft Office, Medicare CMS
Education
Oakland Community College 2011 — 2015
Associate of Science (AS), Health/Health Care Administration/Management
Madonna University 2011 — 2011
Certificate of Completion, Billing Coder