Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Michigan Salaries. You can even request information on how much does Blue Cross Blue Shield of Michigan pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Michigan directly from the past employees.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
Maxwell Energy Service, LLC June 2014 - Present
Blue Cross Blue Shield of Michigan November 2013 - June 2014
Masco Cabinetry May 2010 - 2013
MASCO Retail Cabinet Group November 2007 - May 2010
Radiometer America, Inc February 2006 - November 2007
Nutriscience Technologies (Mistui) July 1997 - February 2006
Ohio Army National Guard January 1983 - March 2004
Clark Oil & Chemical, Div. CoChem, Inc. July 1995 - July 1997
Dean Witter January 1994 - July 1995
Skills
Pricing, Competitive Analysis, Pricing Strategy, Pricing Analysis, Finance, Forecasting, Budget, Process Improvement, Market Analysis, Strategic Planning, Negotiation, Team Building, Sales, Sales Management, Budgets, Contract Development, Operations Management, Microsoft Excel, Project Management, Training, Strategy, Contract Management, Financial Analysis, Management, Leadership, Analysis, Change Management, Financial Modeling, Business Planning, Analytics, Program Management, Continuous Improvement, P&L Management, Financial Reporting, Accounting, Business Strategy
Education
The University of Akron
BS, Finance
Broadway Lights, LLC. April 2015 - Present
The UPS Store 2012 - May 2015
Blue Cross Blue Shield of Michigan May 2011 - August 2012
Smith and Hirsch Law Firm 2012 - 2012
Skills
Customer Service, Store Management, Retail, Sales
Education
Tennessee State University 2009 — 2013
Bachelor of Science (BS), Criminal Justice
Tennessee State university 2009 — 2013
Bachelors of Science in Criminal Justice, Criminal Justice
Blue Cross Blue Shield of Michigan Independent DistributorIt Works Global2013 - Present
Hair Minks Extensions & More 2012 - Present
OnStar February 2000 - February 2001
Connecting Communications January 1992 - December 2000
Skills
Call Center, Health Insurance, General Insurance, HIPAA, Team Leadership, Team Building, Marketing Research, Strategic Planning, Customer Service, Consulting, Customer Retention, Customer Experience, Microsoft Excel, New Business Development, Organization, Office Management, Microsoft Office, Outsourcing, Small Business
Education
Spring Arbor University
Bachelor of Applied Science (BASc), Organizational Management
Wayne State University
Certificate, Entrepreneurial and Small Business Operations
Blue Cross Blue Shield of Michigan February 2012 - Present
Blue Cross Blue Shield of Michigan June 2009 - February 2012
Blue Cross Blue Shield of Michigan June 2007 - June 2009
Blue Cross Blue Shield of Michigan December 2006 - June 2007
Hayes Lemmerz International February 2002 - December 2006
Publicis Advertising June 2001 - February 2002
Conects Inc. January 2000 - June 2001
ArvinMeritor 1997 - January 2000
Paranet 1996 - 1997
Electronic Data Systems 1993 - 1996
Skills
Data Center, Disaster Recovery, Financial Services, Finance, Contract Negotiation, Human Resources, HIPAA, IT Operations, IT Strategy, ITIL, Executive Management, Information Security, Information Technology, Manufacturing Operations, Manufacturing, Management, Business Analysis, Business Acumen, Budgets, Business Intelligence, Business Process, Mergers & Acquisitions, Leadership, Program Management, Business Process..., Process Improvement, Project Planning, Enterprise Architecture, Security, Team Leadership, PMO, Change Management, Vendor Management, Strategic Planning, Telecommunications, Strategic Vision, SDLC, Project Management, Cross-functional Team..., Integration, Networking, Risk Management, Cloud Computing, Outsourcing, Strategy
Education
Tennessee State University
Walsh College
BBA-CIS
Walsh College of Accountancy and Business Administration
MBA
Blue Cross Blue Shield of Michigan April 2014 - Present
Nordstrom September 2011 - December 2012
Atlanta Modeling Academy 2012 - 2012
The Center for Urban Youth and Family Development June 2011 - August 2011
AK Anne Klein April 2009 - December 2010
Skills
Type 65 Wpm, Leadership, Communication, Fashion, Styling, Merchandising, Visual Merchandising, Event Planning, Social Media Marketing
Education
Savannah College of Art and Design 2014 — 2015
Master of Arts (M.A.), Luxury Fashion Management
Spelman College 2009 — 2013
Bachelor of Arts (B.A.), Business/Managerial Economics, 3.2
Southfield High School 2005 — 2009
High School Diploma, Honors and Advanced Placement, 3.64
Parsons School of Design
Fashion Business
TI Automotive January 2015 - Present
Blue Cross Blue Shield of Michigan February 2013 - June 2014
Deloitte & Touche July 2006 - January 2013
Ford Motor Company June 2005 - August 2005
Provis Corporation May 2003 - August 2003
Skills
External Audit - IT, SOX Compliancy, COBIT, Risk Assessment, Risk Management, SAP General IT Control..., Mainframe General IT..., UNIX General IT Control..., Windows/AD General IT..., IBM AS/400 General IT..., Multiple ERP General IT..., Internal Controls, Governance, External Audit, SSAE 16, Business Process, Unix, IT Audit, Computer Security, Information Security..., Internal Audit, Security, PeopleSoft, SAP, Analysis, Enterprise Risk..., Sarbanes-Oxley Act, CISA, Auditing, Information Security
Education
University of Detroit Mercy 2004 — 2006
Master's degree, Computer and Information Systems Security/Information Assurance
St. Cloud State University 2000 — 2004
Bachelor's degree, Computer Science
UCLA Health July 2015 - Present
UCLA Health July 2014 - July 2015
Intermountain Healthcare May 2013 - August 2013
Blue Cross Blue Shield of Michigan May 2012 - October 2012
University of Michigan Medical School August 2011 - April 2012
Blue Cross Blue Shield of Michigan May 2011 - August 2011
America's Health Insurance Plans (AHIP) January 2011 - May 2011
State Farm Insurance May 2009 - August 2009
State Farm Insurance May 2008 - August 2008
Skills
Healthcare, Healthcare Management, Social Media, Fundraising, Research, Public Health, Microsoft Office, Public Speaking, Data Analysis, SPSS, Leadership, PowerPoint, Policy Analysis, Community Outreach, Program Development, Microsoft Excel, Health Policy, SAS, Microsoft Word, Event Planning, Statistics, Access, Sales, Critical Thinking, Nonprofits, Grant Writing
Education
University of Michigan 2012 — 2014
Master of Health Services Administration (MHSA)
University of Michigan 2008 — 2012
Trinity College, Dublin 2010 — 2010
Blue Cross Blue Shield of Michigan August 2013 - November 2013
Sheila A. Bernstein January 1978 - August 2013
Rehab One Home Health Care July 2009 - January 2012
Maxwell Home Health Care December 2008 - July 2009
Medical Team June 2008 - December 2008
Concept One Home Health Care August 2005 - June 2008
Skills
Quality Assurance, Disease Management, Public Health, Software Documentation, Patient Safety, Inpatient, Quality Improvement, ACLS, Health Insurance, IV, Critical Care, Patient Education, Critical Thinking, Mental Health, Registered Nurses, Medical Terminology, Wellness, Medicine, Telemetry, Utilization Review, Customer Service
Education
Schoolcraft College 2010 — 2015
Health Information Technology, HIT/Coding Speciality, 4.0
Schoolcraft College 1980 — 1983
Associate Degree Science, Nursing
MDTA School of Practical Nursing 1977 — 1978
LPN, Nursing
CHS May 2015 - Present
Wolters Kluwer Financial Services October 2014 - March 2015
HealthPartners June 2013 - October 2014
MAXIMUS October 2012 - April 2013
Blue Cross Blue Shield of Minnesota September 2011 - October 2012
Blue Cross Blue Shield of Michigan October 2008 - September 2011
Hospice of Michigan June 2005 - October 2008
Wayne State University August 2004 - June 2005
Home HeadQuarters Inc. July 2003 - August 2004
Campbell Public Affairs Institute - Maxwell School, Syracuse University August 2002 - June 2003
Skills
Program Evaluation, Analysis, Business Analysis, Policy Analysis, Data Analysis, Agile Methodologies, Leadership, Healthcare, Visio, Business Process Mapping, SharePoint, Research, SDLC, Cross-functional Team..., Access, Training, MS Project, Presenter, Microsoft Project, Healthcare Analytics, SQL, Technical Writing, Use Case Diagrams, Program Implementation, Microsoft Office, Presentation Development, MS Office Suite, EMRs, Lotus Notes, SnagIt, Sparx Enterprise..., Lean Tools, patient registries, Adobe LiveCycle Designer, ArcGIS, MDInsight / MDDatacor, TFS
Education
Syracuse University - Maxwell School 2002 — 2003
Master of Public Administration, Organizational Theory and Program Evaluation
Wayne State University 1998 — 2002
Bachelor of Arts, Political Science
Automated Benefit Services, Inc. August 2014 - Present
Blue Cross Blue Shield of Michigan July 2013 - June 2014
Blue Cross Blue Shield of Michigan September 2008 - September 2012
United Health Care December 2010 - May 2011
Davalor Molding September 2006 - August 2007
C Construction December 2005 - August 2006
Vogel Industries February 2005 - December 2005
Interior Designs June 1994 - January 2005
Skills
Process Improvement, Training, Time Management, Insurance, Employee Benefits, Customer Service, Management, Payroll, Human Resources, Invoicing, Claim, Policy, Health Insurance, Call Centers, Underwriting, Property & Casualty..., Bookkeeping, Medicare, General Insurance, Claims Management
Education
Ultimate Medical Academy-Tampa 2013 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Blue Cross Blue Shield of Michigan
Skills
Health Insurance, Insurance, Sales, Process Improvement, Strategic Planning, Medicare, Team Building, Life Insurance, Employee Benefits, Leadership, Healthcare, Term Life Insurance, Disability Insurance
Education
Central Michigan University
Masters Degree in General Administration
Spring Arbor University
Bachelor of Arts in Management & Organizational Development
Walsh College February 2015 - Present
South East Michigan November 2014 - February 2015
Blue Cross Blue Shield of Michigan January 2013 - October 2014
South East Michigan September 2012 - January 2013
Hewlett-Packard January 2012 - September 2012
Hewlett Packard Enterprise Services July 2007 - January 2012
Electronic Data Systems December 2006 - June 2007
Electronic Data Systems November 2004 - December 2006
Electronic Data Systems September 2000 - November 2004
Skills
Instructional Design, Technical Writing, E-Learning, Blended Learning, Software Documentation, Instructor-led Training, Employee Training, Training, Captivate, Dreamweaver, Photoshop, Needs Analysis, SnagIt, Microsoft Office, PowerPoint, RoboHelp, Organizational Learning, Project Management, ADDIE, Storyboarding, Microsoft Word, Training Delivery, Adult Learning Theory, Knowledge Management, SharePoint, Visio, HTML, Leadership, Learning Management..., Process Improvement, Learning Management, Requirements Analysis, Change Management, Technical Documentation, On-line Training, SCORM, CSS, JavaScript, XML, Vasont Content..., Moodle
Education
Walsh College of Accountancy and Business Administration
Bachelor of Business Administration (BBA), Management Information Systems, General
St. Clair College
Associate's degree, Computer Programming
Blue Cross Blue Shield of Michigan October 2011 - Present
Michigan House of Representatives September 2005 - July 2011
Skills
Community Outreach, Public Policy, Fundraising, Nonprofits, Policy Analysis, Policy, Program Evaluation, Politics, Legislative Relations, Strategic Communications, Social Media, Research, Government, Grassroots
Education
Slippery Rock University of Pennsylvania 1984 — 1988
Bachelor's degree, Education
Union Area High School, New Castle, PA
Eastpointe Family Physician January 2015 - April 2015
Oakland Schools / School District of Pontiac - Oneills Nails Administration Building January 2015 - January 2015
Henry Ford College / Entech Staffing September 2014 - December 2014
EFS Entertainment August 2014 - August 2014
MGIC July 2012 - January 2013
Cardinal Health June 2005 - August 2010
Concentra June 2001 - November 2003
CommonWealth Industries November 1998 - July 2000
Blue Cross Blue Shield of Michigan June 1984 - August 1998
Skills
Data Entry, Customer Service, Microsoft Excel, Microsoft Office, Outlook, Payroll, Customer Satisfaction, Process Improvement, Public Speaking, Accounts Receivable, Insurance, Team Building, Accounting, Coaching, Leadership, Strategic Planning, Seasoned Customer..., Medical Insurance..., Windows 7, Training, Adjudication, Nasco, Windows 8
Education
Schoolcraft College 1988 — 2001
Associates of Arts Degree, Business / Medical, 3.2 GPA
Henry Ford High School 1974 — 1977
Diploma, Business
Blue Cross Blue Shield of Michigan July 2011 - Present
Blue Cross Blue Shield of Michigan June 2003 - July 2011
Blue Cross Blue Shield of Michigan August 2000 - June 2003
Syndesis Limited May 2000 - August 2000
University of Windsor August 1997 - April 2000
University of Windsor March 1996 - August 1997
Imperial College London January 1994 - April 1996
Institute of Electronic Structure and Laser (IESL-FORTH) May 1988 - December 1993
Skills
DataPower(XI50, XI52), WebSphere..., Disaster Recovery, WebSphere Application..., WebSphere Message..., Network Security, F5 LTM/ASM/APM, Web Services(SOAP/WSDL), WSSE/XML-Sec, Jave/J2EE/EJBs, SOA
Education
University of Windsor 1998 — 2000
Master's Degree, Computer Science, Distributed Computing
University of Crete 1988 — 1993
Doctor of Philosophy (Ph.D.), Physics
Institute of Physics, Graduate School of Chinese Academy of Sciences 1985 — 1987
Ph.D Candidate, Laser, Atomic Physics
Tsinghua University 1980 — 1985
Bachelor's Degree, Engineering Physics
Merrifield Machinery Solutions August 2013 - Present
Gosiger Inc May 2013 - August 2013
Ellison Machinery Company November 2011 - May 2013
Blue Cross Blue Shield of Michigan November 2010 - November 2011
TMG - The Machine Group October 2009 - September 2010
Fidia Co July 2008 - April 2009
Fidia Co September 2007 - July 2008
Skills
Microsoft Office, Customer Service, Cold Calling, Cnc, Salesforce.com, Sales, Machine Tools, Sales Prospecting, Sales Process, Manufacturing, Goldmine, Automotive, Machinery
Education
Schoolcraft College
Business Administration and Management, General
Genpact - Jawood Healthcare Solutions April 2014 - May 2014
Genpact - Jawood Healthcare Solutions July 2013 - December 2013
Jawood Business Process Solutions March 2012 - August 2012
Jawood Business Process Solutions October 2010 - March 2011
COB Solutions, Inc. May 1998 - October 2008
OCL Recoveries August 1992 - February 1998
Blue Cross Blue Shield of Michigan July 1979 - February 1991
Skills
HIPAA, Business Analysis, Process Improvement, SDLC, Business Intelligence, EDI, PMO, Testing, Requirements Gathering, Software Documentation, Systems Analysis, Microsoft Office, Visual Basic, Program Management
Education
Schoolcraft College 1997 — 2001
Associate of Science (A.S.), Computer Science
Cody H.S. 1974 — 1979
Blue Cross Blue Shield of Michigan November 2013 - Present
Blue Cross Blue Shield of Michigan May 2012 - November 2013
Sun Communities February 2012 - May 2012
Borders May 2005 - November 2011
Education
Walsh College of Accountancy and Business Administration
Post Grad Degree, International Business
Siena Heights University
Masters of Arts (MA), Organizational Leadership
Siena Heights University
Bachelor of Applied Science (BAS), Computer Technology
National Institute of Technology
ECT, Electronics and Computer Technology
Priority Health November 2009 - Present
Blue Cross Blue Shield of Michigan August 2008 - November 2009
Blue Cross Blue Shield of Michigan June 2000 - August 2004
Skills
Underwriting, Health Insurance, Financial Reporting, Financial Modeling, Risk Management, Team Leadership, Leadership Development, Medical Underwriting, Insurance, General Awesomeness, Reinsurance, Managed Care, Leadership, Medicare
Education
University of Michigan 1998 — 2001
Bachelor of Science, Mathematics
Schoolcraft College 1995 — 1997
Delphi September 2013 - Present
GE Aviation 2010 - September 2013
Blue Cross Blue Shield of Michigan February 2010 - September 2010
GMAC Bank October 2009 - June 2010
Chrysler Financial March 2001 - September 2009
Chrysler September 1997 - March 2001
Skills
Mobile Applications, Digital Innovation, Agile Methodologies, Vendor Management, Program Management, Agile Project Management, PMP, Certified Scrum Master, Process Improvement, Mac OS X, UI/UX, Business Intelligence, IT Security, Certified Scrum Master..., Management, Software Development, Leadership, Governance, Security, Software Project..., OS X, Scrum, SOA, Project Management, SDLC, Enterprise Architecture, Requirements Analysis, Information Security, Business Analysis, IT Strategy, Business Process...
Education
The George Washington University 2006 — 2008
Masters, Project Management
Wayne State University 1995 — 1997
Master, Computer Science
Maharaja Sayajirao University 1990 — 1992
MS (Incomplete), Applied Physics
Maharaja Sayajirao University 1987 — 1990
Bachlor's, Physics
Mellen, Smith & Pivoz, PLC June 2014 - Present
Revstone Industries, LLC September 2012 - August 2013
Revstone Industries, LLC July 2012 - August 2012
Resource/Revstone Technology Group September 2009 - June 2012
Revstone Industries LLC 2009 - 2009
Blue Cross Blue Shield of Michigan May 2008 - August 2008
Shanghai Longjing Microelectronics Company, Ltd. February 2005 - March 2005
Skills
Automotive, Program Management, Vendor Management, Manufacturing, Strategic Planning, Management, Strategy, Continuous Improvement, Analysis, ERP, Engineering, Business Development, PPAP, Budgets, Mergers & Acquisitions, Project Management
Education
Walsh College 2013 — 2014
Master's Degree, Accounting
Wayne State University 2007 — 2009
M.S, Computer Science
Shanghai University 2003 — 2007
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Blue Cross Blue Shield of Michigan May 2005 - Present
John Bailey & Associates, Inc. December 2000 - May 2005
MI House of Representatives January 1998 - December 2000
Michigan House of Representatives January 1996 - December 1997
Skills
Media Relations, Public Relations, Corporate Communications, Internal Communications, Social Media, Strategic Communications, Social Media Marketing, Spokesperson, Strategic Planning, Email Marketing, Brand Management, Event Management, Marketing Communications, Press Releases, Management, Marketing, Blogging
Education
Syracuse University 1986 — 1990
BA, Newspaper Journalism; International Relations
Wellsville High School
General Motors January 2013 - Present
Blue Cross Blue Shield of Michigan 2006 - 2013
In It's Place, LLC January 2001 - July 2006
United Way for Southeastern Michigan 2001 - 2005
Skills
Supplier Diversity, Event Management, Program Development, Resource Development, Motivational Speaking, Philanthropy, Professional Organizing, Small Business..., Program Management, Business Development, Strategic Planning, Government, Procurement, Community Outreach, Relationship-building..., Policy, Recruiting, Contract Negotiation, Leadership, Vendor Management, PeopleSoft, Supply Chain Management, Leadership Development, Management, Fundraising, Training, Team Building, Nonprofits, Non-profits, Organizational..., Proposal Writing, Public Speaking
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
Tennessee State University 1997 — 1998
Bachelor, Business Management
Blue Cross Blue Shield of Michigan April 2012 - Present
Skills
Provider Relations, Credentialing, JCAHO, Claims Resolution, Plan Administration, Provider Contracting, Health Care Marketing, Physician Relations, Physician Billing, Process Improvement, PPO, Insurance, Medicaid, Managed Care, Medical Billing, Healthcare, HMO, Network Development, Health Insurance, HIPAA, Health Policy, Medicare, Marketing, Medicare Part D, Healthcare Industry
Education
Spring Arbor University
Masters Degree, Oranizational Management
Michigan Public Health Institute February 2009 - Present
Blue Cross Blue Shield of Michigan April 2006 - May 2008
Blue Cross Blue Shield of Michigan November 2001 - April 2006
Education
State University of New York College at Oswego 1988 — 1992
Sparrow Health System June 2014 - Present
Mary Kay Idependent Consultant January 2010 - Present
Silpada Designs April 2009 - Present
Blue Cross Blue Shield of Michigan December 1995 - May 2014
Skills
Process Improvement, Customer Service, Strategic Planning, Insurance, Program Management, Team Building, Microsoft Office, Microsoft Excel, Financial Analysis, Budgets, Data Analysis, Public Speaking, Healthcare, Leadership, Marketing, Sales, Coaching, Training, Microsoft Word, Event Planning, Fundraising, Nonprofits, Social Networking, Access, Public Relations, PowerPoint, Social Media, Community Outreach, Volunteer Management, Leadership Development, Event Management, Policy, Time Management, Team Leadership, Management
Education
Siena Heights University 2012 — 2015
Multidisciplinary Studies, Multidisciplinary Studies, 3.90
Blue Cross Blue Shield of Michigan May 2014 - Present
Siena Heights University August 2013 - Present
Advanced Roofing Services Inc. June 2013 - August 2013
Siena Heights University Athletic Department September 2011 - May 2013
Spidle Contracting June 2012 - August 2012
Skills
Positivity, Highly Ambitious, Competitive, Collaborative Problem..., Teamwork, Team Leadership, Baseball, People Skills, Marketing, Conflict Resolution, Athletics, Public Speaking, Critical Thinking, Leadership, PowerPoint, Time Management, Microsoft Word, Community Outreach, Customer Service, Microsoft Excel
Education
Siena Heights University 2011 — 2015
Bachelor of Business Administration (BBA), Marketing, Senior
Grand Ledge High School 2007 — 2011
Diploma, General Studies, 4.09
Blue Cross Blue Shield of Michigan 2012 - Present
SELF (dba Betancourt Consulting and Plan Your Wellness) 2001 - 2012
Houston Learning Academy 2008 - 2011
Cinco Ranch High School 2007 - 2011
United States Air Force 2000 - 2004
University of Illinois Springfield 1999 - 2000
Illinois Department of Public Health/Clay County Health Department 1998 - 1999
Dean Foods - PET Dairy 1995 - 1997
Skills
Public Health, Healthcare, Certified Health..., National Academy of..., State of Texas..., Disease Management, Health Policy, Health Education, Health Promotion, HIPAA, Healthcare Management
Education
USAF School of Aerospace Medicine
Public Health Officer Course
USAF Officer Training School - Montgomery, AL
University of Illinois Springfield
Master of Public Health (MPH)
Southern Illinois University, Edwardsville
BS in Community Health Education - emphasis in Biology
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan November 2013 - May 2015
Blue Cross Blue Shield of Michigan January 2013 - November 2013
Corvias Group July 2009 - December 2012
Global Trans Inc. March 2009 - July 2009
Cbeyond October 2008 - March 2009
Skills
HTML, Photoshop, Yardi Voyager, Customer Service, Sales, Retail, E-commerce, Social Media, Social Networking, Team Building, Management, Training, Budgets, Employee Benefits, Microsoft Office, Leadership, PowerPoint, Strategic Planning
Education
Trinity Christian College 2004 — 2008
Bachelor of Arts (B.A.), Business/Corporate Communications
Mastech for Dearborn National July 2013 - Present
Kelly Services June 2011 - March 2013
Blue Cross Blue Shield of Michigan July 2008 - June 2011
Kelly Services November 2006 - July 2008
Blue Cross Blue Shield of Michigan (Arrow Strategies), 2006 2006 - 2006
ACS 2004 - 2006
Skills
SDLC, JCL, COBOL, Visio, Mainframe, Software Development, SQL, DB2, IMS, IDMS, CA-7, TSO, ISPF, IBM Utilities, Xpediter, Fileaid, Microsoft Office, Librarian, Endeavor, FTP, VSAM, Syncsort, SPUFI, QMF, CICS, Easytrieve, SharePoint, Clarity, ClearCase, IMS DB/DC, Testing, MVS, Requirements Analysis, IBM Mainframe, Quality Assurance, Systems Analysis
Education
Southern Illinois University, Carbondale 1988 — 1990
BS, Computer Information Processing
Blue Cross Blue Shield of Michigan July 1997 - Present
Education
Spring Arbor University
Bachelor's degree
INTL FCStone Inc. June 2015 - Present
INTL FCStone Inc. June 2013 - June 2015
UBS Wealth Management April 2013 - June 2013
JRW Capital January 2013 - June 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
JRW Capital March 2012 - May 2012
PITSS America LLC May 2011 - August 2011
PITSS America LLC March 2010 - August 2010
Skills
SharePoint Designer, Microsoft Excel, Java, R, Microsoft Word, MDX, Cognos, SharePoint, Quantitative Finance, Analytics
Education
Stevens Institute of Technology 2010 — 2014
Bachelor of Science, Quantitative Finance
University of Michigan October 2014 - Present
Blue Cross Blue Shield of Michigan July 2014 - September 2014
Compuware December 2012 - June 2014
Allegiance Health December 2010 - December 2012
Coeus Technology Inc April 2010 - July 2010
Open Arms Home Care June 2009 - October 2009
Advanced Decorative Systems October 2006 - August 2008
Lorro Inc. November 2003 - April 2006
FCI Automotive June 1998 - October 2003
Ford Motor Company 1996 - 1998
Skills
Healthcare, Project Management, Management, PMP, Customer Service, Strategic Planning, Team Building, Healthcare Information..., Process Improvement, HIPAA, Contract Negotiation, Microsoft Office, Leadership, Program Management, Project Portfolio..., Hospitals, EMR
Education
Spring Arbor University
BA, Business Management & Organizational Development
Spring Arbor University
Master of Business Administration (MBA)
Blue Cross Blue Shield of Michigan October 2013 - Present
Kelly Law Registry October 2010 - October 2013
Bowman and Brooke LLP 2005 - 2006
Skills
Legal Writing, Estate Planning, Litigation, Bankruptcy, Ediscovery, Document Review, Legal Research, Relativity, Concordance, Case Logistix, Wills, Litigation Support, Westlaw
Education
Syracuse University College of Law 2006 — 2009
Doctor of Law (JD), Cum Laude
University of Michigan 2002 — 2006
B.A., English Language and Literature
xG Health Solutions April 2015 - Present
Price Waterhouse Coopers January 2011 - April 2015
Blue Cross Blue Shield Association January 2010 - December 2010
Blue Cross Blue Shield of Michigan July 2007 - July 2010
OptumInsight December 2004 - July 2007
Accenture June 1996 - December 2004
Accenture January 1996 - January 1997
The Ohio State University August 1994 - June 1996
PRISM June 1991 - July 1994
Pillsbury College July 1987 - May 1990
Skills
Healthcare, Strategic Planning, Business Intelligence, Healthcare IT, Healthcare Information..., New Business Development, Public Speaking, Media Relations, Social Media Strategist, Business Strategy, Strategy, IT Strategy, Analytics, Management, Business Analysis, Cross-functional Team..., Program Management, SDLC, Team Building, Enterprise Architecture, Data Warehousing, Governance, Risk Management, Process Improvement, Leadership, Project Planning, Change Management, Analysis, Integration, Vendor Management, Management Consulting, Mergers & Acquisitions, Outsourcing, Executive Management, Business Planning, Business Process..., Consulting, Project Portfolio..., Business Process, Business Transformation, Financial Modeling, Budgets, PMO, Insurance, Contract Negotiation
Education
The Ohio State University 1994 — 1996
MA, Statisticis
Pillsbury College 1986 — 1990
BA, Mathematics
HRSA February 2001 - Present
Department of Health and Human Services 1993 - 2001
Democratic National Committee 1983 - 1993
Public Citizen August 1981 - October 1983
Blue Cross Blue Shield of Michigan 1978 - 1979
AC Delco Division 1974 - 1975
Federal Reserve Bank 1974 - 1975
Skills
Program Management, Government, Customer Service, Policy, Non-profits, Policy Analysis, Public Policy, Fundraising, Program Evaluation
Education
The Johns Hopkins University 2007 — 2009
MS, Polticial Science
University of Maryland College Park 1996 — 1998
BS, Government and Politics
Cass Tech 1971 — 1977
HS Diploma, Business Administration
Tyson Foods December 2014 - Present
Tyson Foods January 2014 - December 2014
Quicken Loans June 2013 - August 2013
Urban League of Middle Tennessee January 2013 - April 2013
Blue Cross Blue Shield of Michigan May 2011 - August 2011
Skills
Event Planning, Brand Development, Marketing, Management, Social Media, Sales, Customer Service, Research, Editing, Retail, Social Media Marketing, Project Planning, Market Research, Social Networking, Inventory Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking
Education
Tennessee State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Meridian Health Plan October 2014 - Present
Blue Cross Blue Shield of Michigan September 2013 - September 2014
Blue Cross Blue Shield of Michigan July 2012 - September 2013
Blue Cross Blue Shield of Michigan April 2012 - July 2012
Skills
SDLC, Visio, Analysis, Business Analysis, Data Analysis, HIPAA, Healthcare Information..., Healthcare Management, Leadership, Management, Microsoft Office, Requirements Gathering, SAS
Education
Southern Polytechnic State University
Bachelor's degree, Computer Science
Syracuse University College of Law August 2015 - Present
Oakland County, Michigan Government January 2015 - August 2015
Blue Cross Blue Shield of Michigan May 2014 - August 2014
RPJ Management September 2013 - December 2013
Youth Assitance, Oakland County Court House, Pontiac, MI July 2013 - December 2013
Skills
Customer Service, Insurance, Microsoft Office, Microsoft Excel, PowerPoint, Data Entry, Outlook, Data Analysis, Photoshop, Time Management, Management
Education
Syracuse University College of Law 2015 — 2018
Syracuse University 2009 — 2014
Bachelor of Arts (B.A.), Psychology
Community Health Network of Connecticut, Inc. July 2014 - Present
Blue Cross Blue Shield of Michigan May 2013 - July 2014
WellPoint February 2012 - May 2013
Amerigroup November 2011 - February 2012
PROFESSIONAL EDUCATIONAL SERVICES GROUP March 2010 - June 2011
ANN ARBOR PUBLIC SCHOOLS January 2001 - April 2011
PEROT SYSTEMS August 2008 - March 2009
UNIVERSITY OF MICHIGAN August 2005 - July 2006
UNIVERSITY OF MICHIGAN August 2004 - June 2006
Quality Healthcare Providers, PC August 2001 - July 2003
Skills
Community Outreach, Teaching, Public Speaking, Project Management, Healthcare, Leadership
Education
University of Toledo 2011 — 2013
Master of Business Administration (MBA), Finance, General
Texas A&M University System Health Science Center 2008 — 2010
Doctor of Medicine (MD)
University of Michigan 2001 — 2010
Bachelor of Science (BS), Biology, General
Proctor Financial, Inc February 2015 - Present
Blue Cross Blue Shield of Michigan November 2013 - February 2014
Blue Cross Blue Shield of Michigan July 2013 - November 2013
Professional Careers Academy November 2011 - May 2012
Skills
Microsoft Excel, Financial Analysis, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Leadership, Strategic Planning, Analysis, Financial Reporting
Education
Wayne State University 2002 — 2009
Bachelor of Science, Corporate Finance
State University of New York College at Buffalo 1992 — 1995
Psychology
Self-Employed July 2015 - Present
Aspendale Communications July 2015 - Present
Blue Cross Blue Shield of Michigan August 2014 - July 2015
Alliance Franchise Brands August 2012 - August 2014
Alliance Franchise Brands August 2012 - November 2013
The Pulse January 2010 - June 2012
Spring Arbor University April 2008 - June 2012
VIEW Newspapers March 2007 - March 2008
The Community Voice September 2003 - March 2007
Skills
Journalism, Publications, Marketing, Magazines, Blogging, Facebook, Copy Editing, Editing, Press Releases, Social Media, Web Content Management, Public Relations, Advertising, Web Content, SEO, Copywriting, Newsletters, Social Networking, AP Style, WordPress, New Media, Media Relations, Marketing Communications
Education
Spring Arbor University 2009 — 2010
Master's in Communictations, Professional Writing
Spring Arbor University 1999 — 2003
Bachelor of Arts, Communications
Blue Cross Blue Shield of Michigan
Skills
Management, Organizational..., Interpersonal Skills, Budget Process
Education
Spring Arbor University 2012 — 2014
Bachelor of Science (B.S.), Non-Profit/Public/Organizational Management
Blue Cross Blue Shield of Michigan March 2013 - Present
Flagstar Bank October 2012 - March 2013
Blue Cross Blue Sheild of Michigan October 2011 - October 2012
Flagstar Bank August 1999 - February 2010
Flagstar Bank January 1999 - January 2005
Skills
Crystal Reports, Access, Project Management, VMware, Management, Agile Methodologies, Process Improvement, Suse, Microsoft Exchange, Disaster Recovery, Requirements Gathering, Windows Server, SDLC, Windows
Education
University of Michigan-Dearborn 1991 — 2002
Not Complete, Electrical Engineering
Schoolcraft College 1986 — 1990
ABMET, Biomedical Engineering Tech
Blue Cross Blue Shield of Michigan October 2011 - Present
EPITEC, INC. 2012 - 2013
Skills
Business Analysis, Customer Service, Microsoft Excel, Visio, Leadership, Microsoft Office, SDLC, Lean Six Sigma, Team Building, Training, Management, Microsoft Word, PowerPoint, Process Improvement, Public Speaking, Strategic Planning
Education
Schoolcraft College
Schoolcraft College
St martin De Porres
deporres
Michigan House of Representatives March 2013 - Present
Blue Cross Blue Shield of Michigan May 2011 - March 2013
Education
Thomas M. Cooley Law School 2008 — 2011
Doctor of Law (J.D.)
Western Michigan University 2004 — 2008
Bachelor's degree, Political Science and Government
U.S. Department of Veterans Affairs September 2015 - Present
University of Michigan School of Public Health January 2015 - May 2015
University of Michigan Kellogg Eye Center January 2014 - January 2015
University of Michigan School of Public Health September 2014 - December 2014
Blue Cross Blue Shield of Michigan May 2014 - August 2014
Jenny Craig January 2012 - August 2013
Johns Hopkins Bloomberg School of Public Health January 2012 - August 2012
University of Michigan School of Public Health July 2011 - December 2011
University of Michigan February 2010 - December 2011
Spelman College August 2005 - May 2008
Skills
Microsoft Office, SPSS, Mac OS X, Data Analysis, Public Health, Research, Community Outreach, Public Speaking, Teaching, PowerPoint, Non-profits, Microsoft Excel, Fundraising, Event Planning, Editing, Program Evaluation, Leadership, Access, Logistics, Training, Operating Budgets, Management, Nonprofits, Grant Writing, Higher Education, Program Development
Education
University of Michigan 2013 — 2015
Master of Public Health (M.P.H.), Health Behavior Health Education
Spelman College 2004 — 2008
Bachelor of Science (B.S.), Chemistry
BlueCross BlueShield of Tennessee July 2015 - Present
Blue Cross Blue Shield of Michigan March 2012 - July 2015
Blue Cross Blue Shield of Michigan November 2006 - March 2012
Blue Cross Blue Shield of Michigan April 2004 - November 2006
Blue Cross Blue Shield of Michigan October 2002 - April 2004
The League Shop, Inc. October 2001 - October 2002
Skills
Development & delivery..., Building Relationships, Written & Verbal..., Training Delivery, Training Facilitation, Technical Training, Technical Writing, Coaching Staff, Mentoring Of Staff, Maintaining..., Health Insurance, Performance Management, Training, Insurance, Instructor-led Training, Microsoft Office, Google Docs, Google Apps
Education
William Tyndale College 1999 — 2001
Bachelor of Arts (B.A.), English
The Ohio State University 1997 — 1999
English
Southwest Human Development September 2014 - Present
Halo Rescue October 2013 - Present
Pulte Homes, Inc. January 2004 - September 2013
Bearing Point November 2003 - January 2004
Blue Care Network Michigan January 2001 - March 2003
Blue Cross Blue Shield of Michigan January 1999 - January 2001
BC/BS Michigan January 1996 - January 1999
AAA Michigan November 1985 - January 1996
Skills
Organizational..., Process Improvement, Organizational Change, Project Management, Project Planning, ITIL, Business Continuity, IT Strategy, Infrastructure, Business Analysis, ERP, Business Intelligence, Architecture, PMO, Executive Management, IT Operations, Enterprise Architecture, Business Process..., Leadership, Change Management, Outsourcing, Architectures, Security, Strategic Technology..., Healthcare Information..., Management, IT Executive Management, Executive Level..., Business Process, Cross-functional Team..., Enterprise Software, IT Service Management, Analysis, Management Consulting, Information Technology, Operations Management, Consulting, Business Development, SDLC, Project Portfolio..., Networking, Virtualization, Integration, Vendor Management
Education
St. John High School
University of Akron
BS, Industrial Management
University of Akron
AAS, Data Processing
University of Phoenix
MBA, Business
LexisNexis June 2015 - Present
LexisNexis May 2011 - Present
SS-Tek, LLC November 2010 - March 2011
Michigan Attorney General's Office, Alcohol and Gambling Divison January 2009 - December 2009
Blue Cross Blue Shield of Michigan April 2007 - January 2009
Camp Greenwood April 2006 - August 2006
Doug Harbach for State Representative June 2004 - October 2004
Skills
Legal Research, Leadership, Training, Litigation, Management, Criminal Law, Program Management, Public Relations, Research, Marketing, Administrative Law, Budgets, Legal Advice, Politics, Customer Service, Microsoft Excel, Hearings, Teamwork, Customer Satisfaction, Conflict Resolution
Education
Thomas M. Cooley Law School 2005 — 2010
J.D., Law
Wilson College 2001 — 2005
B.A., History / Political Science
Blue Cross Blue Shield of Michigan September 2015 - Present
Walgreens November 2011 - Present
Blue Cross Blue Shield of Michigan May 2015 - August 2015
Skills
Pharmacology, Pharmacy, Medication Therapy..., Clinical Pharmacy, Pharmaceutical Industry, Treasury Management, Management, Pharmacueticals, Pharmacy Automation, Invoicing, Sales, Pharmacists, Compounding, Certified Immunizer, Community Pharmacy, Patient Counseling, Immunization, Pharmacy Practice, Managed Care, Marketing Liason, Pharmaceutical Law, Contractual Agreements
Education
Wayne State University College of Pharmacy 2013 — 2017
Doctor of Pharmacy (PharmD), Pharmacology
Wayne State University
Bachelor's Degree, Health Science
Schoolcraft College 2009 — 2012
Associates Degree of Science with Science Honors, Pre-Pharmacy Studies
UPS Supply Chain Solutions April 2012 - Present
Blue Cross Blue Shield of Michigan November 2011 - April 2012
Home Depot November 2009 - October 2011
Nationwide Insurance August 2009 - November 2009
The Home Depot September 2007 - May 2009
Express Scripts November 2006 - September 2007
UPS Supply Chain Solutions April 2006 - October 2006
BellSouth November 2004 - April 2006
Menlo Logistics August 2004 - November 2004
Standard & Poor's April 2004 - August 2004
Skills
EAI, Integration, SOA, Requirements Analysis, SQL, Oracle, Enterprise Architecture, Agile Methodologies, SDLC, Software Project..., Unix, Java, Business Intelligence
Education
Sri Venkateswara University 1992 — 1995
Bachelor of Computer Science, Mathematics and Computer Science and statistics, First Grade
KAC Junior College 1990 — 1992
Intermediate, Math and science, First Grade
RSR Muncipal HighSchool 1985 — 1990
Higher Secondary, Mathematics and Computer Science, First Grade
Tata Consultancy Services August 2015 - Present
Ryder Supply Chain Solutions and Netstar Inc June 2015 - July 2015
VisionIT April 2015 - June 2015
PROLIM Corporation June 2014 - April 2015
Johnson Controls-Incoma January 2014 - May 2014
Blue Cross Blue Shield of Michigan August 2013 - November 2013
The Bartech Group (Bartech)/Delphi/Lean Transformations L.L.C. April 2013 - August 2013
HCL AXON March 2012 - February 2013
Autodesk November 2011 - March 2012
Jacobs Technology October 2007 - October 2010
Skills
Program Management, LSS, Supply Chain Management, ERP, Information Technology, Infomation Assurance, Change Management, Black Belt, Manufacturing Excellence, Operational Streamlining, System Improvements, Poka Yoke, 5 Why, Cellular Manufacturing, Product Optimization, Modal Analysis, Line Balancing, Information Flow, Data Exchange, Standards Compliance, TQM, 5S, Kanban, OEE, Value Stream, Lead Time Reduction, Value Stream Mapping, Material Flow, Time Studies, Plant Layout, Labor Standards, Cost Models, Process Excellence, Project Collaboration, Business Engineering, Knowledge Engineering, Knowledge-based Systems, Requirements Gathering, System Requirements, Activity Diagrams, Agile Modeling, Business Rules, Decision Management, Kaizen Facilitation, Certified Project..., Engineering Support, Business Transitions, Business Process..., Systems Analysis, Requirements...
Education
University of Phoenix 1999 — 2003
Master of Business Administration (MBA), Technology Management, 3.6 GPA
Siena Heights University 1988 — 1990
Bachelors of Applied Science, Robotics Electrical Mechanical Engineering Technology, 2.9 GPA
Centene Corporation April 2015 - Present
Coventry Health Care, an Aetna Company August 2014 - April 2015
Blue Cross Blue Shield of Michigan January 2014 - March 2014
Meridian Health Plan August 2013 - November 2013
Meridian Health Plan December 2009 - August 2013
American Community Mutual Insurance Company May 2008 - December 2009
American Community Mutual Insurance Company September 2005 - May 2008
American Medical Security 2004 - 2005
Guardian Life Insurance 1999 - 2003
Skills
Health Insurance, Managed Care, Medicare, Insurance, HIPAA, Employee Benefits, Claim, Healthcare, Provider Relations, Customer Service, Medicaid, Network Development, Software Documentation, Data Analysis, Access, Outlook, Team Building, Process Improvement, Microsoft Excel, Microsoft Office, Sales, Provider Network...
Education
Schoolcraft College 1994 — 1997
some course completed, Business Administration
Blue Cross Blue Shield of Michigan August 2015 - Present
D Magazine May 2015 - July 2015
FOX Sports January 2015 - May 2015
D Magazine December 2014 - May 2015
SMU ONE28 Christian Fellowship September 2014 - February 2015
Dedman Center for Lifetime Sports September 2013 - November 2014
Beaumont Health System June 2014 - August 2014
The Daily Campus September 2012 - February 2013
Quicken Loans May 2012 - August 2012
Chipotle Mexican Grill September 2011 - August 2012
Skills
Writing, Marketing Communications, Marketing, Social Media Marketing, Communication, Time Management, Customer Service, Grassroots Marketing, Event Planning, Social Networking, Public Speaking, PowerPoint, Communications, Microsoft Office, Facebook, Spanish, Event Management, Public Relations
Education
Southern Methodist University 2011 — 2015
Bachelor of Arts (B.A.), Marketing, 3.98/4.0, Senior
Cranbrook Kingswoord 2007 — 2011
High School
Blue Cross Blue Shield of Michigan April 2014 - Present
Valassis September 2011 - April 2014
Borders Books April 2010 - July 2011
Borders November 2007 - April 2010
Borders Borders Express/ WaldenBooks November 2002 - November 2007
Skills
Access, Microsoft Excel, Data Analysis, Merchandising, Time Management, Forecasting, Inventory Management, Retail, Marketing, Inventory Control, Customer Service, Microsoft Office, IBM iSeries, Store Management, Teamwork, Excel, AS400, VBA, Macro creation, MS Query, Personnel Supervision, Merchandise Ordering..., Performance Reporting, SQL queries, Reporting and Analysis, Report Generation, Business Analysis, Salesforce.com, CRM, SharePoint
Education
Siena College 1988 — 1991
BA, History
Hudson Valley Community College 1986 — 1988
AA, Liberal Arts
Blue Cross Blue Shield of Michigan July 2015 - Present
Essilor of America Inc September 2010 - July 2015
Jointsmart, LLC January 2009 - September 2010
Skills
New Business Development, Event Planning, Research, Outlook, Microsoft Office, Negotiation, Teamwork, Human Resources, Business Development, Event Management, Medical Devices, Product Launch, Product Launch Events, Account Management, Team Building, Sales Process, Sales Management, Competitive Analysis
Education
Spring Arbor University 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Business and Organizational Development
Wake Forest University October 2014 - Present
Walmart September 2011 - Present
WYLD Marketing Group/WYLD Mobile January 2011 - January 2012
Centene Corporation - Peach State Health Plan September 2009 - September 2011
Blue Cross Blue Shield of Michigan May 2008 - September 2009
Blue Cross Blue Shield of Michigan / Blue Care Network August 2004 - September 2009
Blue Cross Blue Shield of Michigan / Blue Care Network May 2007 - May 2008
Blue Cross Blue Shield of Michigan / Blue Care Network February 2006 - May 2007
Education
Siena Heights University 2003 — 2005
Master of Arts, Organizational Leadership / Management
Wayne State University 1998 — 2003
Bachelors of Arts, Major: Psychology Minor: Sociology
Blue Cross Blue Shield of Michigan May 2010 - Present
Blue Cross Blue Shield of Michigan June 2008 - May 2010
Blue Cross Blue Shield of Michigan March 2004 - May 2008
Skills
Systems Analysis, System Testing, Healthcare Information..., EDI ANSI X12, EDI, 837P, 837I, CMS-1500, UB04, ICD-9, ICD-10, Health Insurance, Claims Handling, Claims Resolution, Medicare/Medicaid..., Medicare Advantage, Provider Relations, Customer Service, Project Management, Team Leadership, SharePoint Designer, Microsoft Office, Cognos, Internal Audit, Website Development
Education
Schoolcraft College
Blue Cross Blue Shield of Michigan September 2015 - Present
United States Marine Corps June 2008 - Present
Tangoe October 2010 - March 2015
The Ohio State University 2014 - 2014
Skills
Microsoft Office, Team Leadership, PowerPoint, Training, Leadership, Access, Program Management, Process Improvement, Logistics, Telecommunications, Troubleshooting, Sales, Vendor Management, Management, Project Management, Customer Service, Strategic Planning
Education
Ohio State University - Fisher College of Business 2013 — 2014
Bachelors Degree, B.S. International Business
The Ohio State University - The Max M. Fisher College of Business 2007 — 2014
Bachelor's degree, International Business
Sparrow Health System September 2011 - Present
Michigan Public Health Institute February 2010 - July 2011
Blue Cross Blue Shield of Michigan September 1997 - April 2010
Skills
Healthcare, Training Facilitation, Training, Supervisory Experience, Epic Systems, HIPAA, Customer Driven, Supervisory Skills, Training Delivery, EHR, Customer Service, Software Documentation, Training Manuals..., Communicative Skills, EPIC HIM Certified, Proficient in Lectora, EPIC Ambulatory
Education
State University of New York College at Oswego 1988 — 1992
Bachelor of Arts (B.A.), English Writing Arts
Ambit Energy October 2013 - Present
Santander Consumer USA Inc. July 2011 - October 2013
Hewlett-Packard April 2011 - June 2011
Blue Cross Blue Shield of Michigan December 2010 - March 2011
Molded Materials, Inc. July 2008 - March 2009
Daimler September 2007 - March 2008
DaimlerChrysler Financial Services February 2003 - August 2007
NationsCredit February 1995 - August 1998
Skills
Analysis, Portfolio Management, Requirements Analysis, Statistics, Access, Process Improvement, Financial Reporting, Customer Relations, Data Warehousing, Word, Forecasting, Excel, Problem Solving, Documentation, Business Analysis, Risk Management, Microsoft Office, Financial Analysis, Team Building, PowerPoint, Customer Service, Visio, SQL, Data Analysis, Administration, Windows, Call Center, Business Management, Databases, SQL Server, Research, Management, Software Documentation, ETL, T-SQL, Microsoft SQL Server, Data Modeling, Call Centers, Business Intelligence, Leadership, Cross-functional Team..., Testing, Finance, Training
Education
Texas Tech University 1999 — 2001
BA, Psychology/MIS
Blue Cross Blue Shield of Michigan August 2013 - Present
Blue Cross Blue Shield of Michigan February 2006 - August 2013
Blue Cross Blue Shield of Michigan March 2002 - February 2006
Labour Department, Hong Kong SAR May 1995 - October 2000
Skills
Access, Data Analysis, Microsoft Office, Process Improvement, Cross-functional Team..., Customer Service, Visio, Analysis, Business Analysis, SharePoint, Statistics, Insurance, Financial Analysis, Databases, Microsoft Excel, Visual Basic, Healthcare, MS Project, Quality Assurance
Education
The Chinese University of Hong Kong 1991 — 1995
Bachelor of Social Science, Government and Public Administration
Holy Trinity College of Hong Kong
Florida Blue March 2015 - Present
Florida Blue July 2012 - March 2015
Blue Cross Blue Shield of Florida January 2004 - June 2012
Blue Cross Blue Shield of Michigan October 1998 - May 2003
Skills
Customer Service, Health Insurance, Insurance, Managed Care, Underwriting, Strategic Planning, Leadership, Public Speaking, Analysis, Medicare, Policy, Research, Microsoft Excel, Data Analysis, Healthcare
Education
Spelman College 1984 — 1988
Bachelor of Science (B.S.), Mathematics
Jean Ribault Senior High School
NASCO 2012 - Present
Jawood June 2011 - Present
Blue Cross Blue Shield of Minnesota June 2011 - September 2012
Blue Cross Blue Shield of Michigan May 2008 - June 2011
Aetna January 2006 - November 2007
Mahindra Ugine Steel Corp Ltd March 2001 - July 2002
Skills
COB, SDLC, Requirements Analysis, Business Analysis, User Acceptance Testing, Testing, Visio, Requirements Gathering, PMP, Healthcare Information..., EDI, Business Requirements, Test Planning, Process Improvement, Quality Center, Quality Assurance, Business Intelligence, Healthcare, Software Documentation, Integration, Project Management, Software Project..., SQL, Analysis, SharePoint, Software Development, Systems Analysis, Vendor Management, Agile Methodologies, Business Process, UML, Data Warehousing
Education
South Dakota School of Mines and Technology 2002 — 2005
MS, Materials Engineering and Science
Government college of engineering, Pune 1997 — 2001
BE, Metallurgy
Central Transport May 2006 - June 2008
Yazaki North America 2003 - 2004
Chancellor Media Corporation 1997 - 2000
Ford Motor Company 1993 - 1993
MD Anderson Medical Center 1992 - 1992
Oxy Chemical Company 1991 - 1992
Standard Federal Bank 1990 - 1991
Detroit Free Press 1979 - 1988
Blue Cross Blue Shield of Michigan 1975 - 1979
Skills
Adobe Acrobat, Databases, Data Entry, Access, Microsoft Word, Leadership, Editing, Outlook, Employee Benefits, Customer Service, Insurance, Microsoft Excel, Training, Event Planning, Process Improvement, Administration, Team Building, Public Speaking
Education
Texas Southern University 1989 — 1990
Certification, Business Administration, Office Automation, Data Entry
Finney High School 1970 — 1973
State of Massachusetts March 2015 - Present
Harvard Pilgrim Health Care March 2014 - March 2015
Blue Cross Blue Shield of Michigan January 2012 - March 2014
Skills
Quality Assurance, SDLC, Requirements Analysis, Requirements Gathering, Business Planning, Cross-functional Team..., Project Management, Change Management, RFQ Development, Mainframe Testing, SQL, Analysis, User Acceptance Testing, W3C Accessibility, Test Automation, Manual Testing, Training Manuals, Risk Management, Vendor Management, Team Leadership, Business Process..., Agile & Waterfall..., Data Analysis, Microsoft Office, Microsoft Project, Defect Life Cycle, HIX/IES
Education
Sreenidhi Institute of Science & Technology
Bachelor's degree, Biotechnology
The University of Texas at Arlington
Master's degree, Health/Health Care Administration/Management
Blue Cross Blue Shield of Michigan June 2011 - Present
Blue Cross and Blue Shield of Michigan May 1996 - Present
BCBSM 1996 - 2011
Skills
Business Analysis, Vendor Management, Process Improvement, Health Insurance, SDLC, Integration, Managed Care, Outsourcing, IT Strategy, Visio, Risk Management, Business Process..., SharePoint, PMO, Business Process, Insurance, PMP, Software Project..., Software Documentation, HIPAA, Healthcare, IT Management, Requirements Analysis, Cross-functional Team..., Program Management, Project Portfolio..., Project Management, MS Project, ITIL, Change Management, Quality Assurance, Enterprise Architecture, Business Intelligence, Resource Management, Team Leadership, IT Service Management, Requirements Gathering, Account Management, Information Technology, Solution Architecture, Disaster Recovery, Process Engineering, Software Development, CRM, Business Requirements, Management, Analysis, Management Consulting, Team Building, Data Warehousing
Education
State University of New York at Buffalo - School of Management 1981 — 1983
PwC December 2014 - Present
Blue Cross Blue Shield of Michigan December 2012 - December 2014
PwC July 2009 - December 2012
PricewaterhouseCoopers January 2004 - October 2012
Skills
Healthcare Consulting, Health Insurance, Business Strategy, Management, Process Improvement, Business Process..., Healthcare, Program Management, Business Analysis, Management Consulting, Change Management, Strategic Planning, Strategy
Education
Xavier University 2001 — 2003
Master of Health Services Administration
University of Findlay 1997 — 2001
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
DTE Energy September 2012 - Present
DTE Energy December 2009 - September 2012
DTE Energy June 2004 - December 2009
Blue Cross Blue Shield of Michigan September 2001 - February 2003
Faurecia Automotive Seating October 1999 - June 2001
CSC Healthcare Group February 1996 - October 1999
Education
Tuskegee University 1980 — 1984
Bachelor of Science, Business Administration
St. Jude Medical February 2008 - Present
Society for Technical Communication 2002 - 2010
Society for Technical Communication 2008 - 2009
Miller Consulting Services 2007 - 2008
Society for Technical Communication (STC) 2007 - 2008
University of North Texas January 2002 - December 2007
GlobalNet Training April 2007 - May 2007
Sega Gameworks, L.L.C. February 2000 - September 2003
Centex Construction October 2001 - May 2002
Blue Cross Blue Shield of Michigan 1996 - 1998
Skills
E-Learning, Editing, Technical Writing, Technical Documentation, Content Management, Captivate, Strategic Communications, Web Content, Technical Communication, Marketing Communications, FrameMaker, Adobe Acrobat, Corporate Communications, Adobe Creative Suite, Publications, RoboHelp, Copy Editing, Training, Instructional Design, Dreamweaver, Software Documentation, InDesign, Copywriting, CMS, Newsletters, Publishing, Online Help, Illustrator, Press Releases, Proofreading, Content Development, Project Management, Information Architecture, Manuals, SnagIt
Education
University of North Texas 2001 — 2002
Master of Arts (M.A.), Technical Communication
Texas A&M University at Galveston 1994 — 1999
Bachelor of Science (B.S.), Marine Biology
Blue Cross Blue Shield of Michigan March 2005 - Present
Production Modeling Corporation 1991 - 2005
i2 Technologies October 1998 - July 2000
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Value Stream Mapping, Continuous Improvement, Industrial Engineering, Process Engineering, Business Process..., Program Management, Operational Excellence, Supply Chain Management, Manufacturing, Business Process..., Kanban, Root Cause Analysis, Analysis, Operations Management, Cross-functional Team..., MS Project, Quality Management, Kaizen, Project Management, DMAIC, Data Analysis, Supply Chain, Minitab, SPC, Toyota Production System, Theory of Constraints, 5S, FMEA, Business Process Mapping, Process Simulation, Supply Chain...
Education
Texas Tech University 1987 — 1991
Ph. D., Industrial Engineering
Middle East Technical University 1983 — 1986
Master's degree, Industrial Engineering
Middle East Technical University 1979 — 1983
Bachelor's degree, Industrial Engineering
Blue Cross Blue Shield of Michigan via Arrow Strategies March 2012 - Present
Ally Financial Inc. July 2011 - March 2012
Blue Cross Blue Shield of Michigan August 2007 - July 2011
Ford Motor July 2000 - August 2007
Ford Motor Company June 1995 - July 2007
Ford Motor Company 1996 - 1998
Skills
Change Management, Business Analysis, Project Portfolio..., Software Documentation, Leadership, Management, Process Improvement
Education
Texas Lutheran University 1988 — 1990
Blue Cross Blue Shield of Michigan May 2012 - Present
Blue Cross Blue Shield of Michigan September 2007 - May 2012
Chrysler Group LLC 1997 - September 2007
Skills
DB2, Requirements Analysis, SDLC, SQL, Databases, Process Improvement, Oracle, SQL Server, Analysis, Business Analysis, Data Analysis, ETL, SharePoint, Visual Basic, Requirements Gathering, Database Design, Business Intelligence, Software Documentation, Vendor Management, Access, Data Warehousing, Microsoft SQL Server, Data Modeling, Enterprise Architecture
Education
Sri Venkateswara University 1991 — 1995
Bachelor of Engineering (B.E.), Computer Science
Watson Wyatt Senior ConsultantWatson Wyatt Worldwide2005 - Present
Blue Cross Blue Shield of Michigan 1985 - 1988
Education
The University of Texas at Austin 1971 — 1972
NumeraSocial April 2011 - Present
NCR 2008 - April 2011
Starwood Vacation Ownership June 2007 - August 2008
Urban Science May 2004 - June 2007
Blue Cross Blue Shield of Michigan May 2003 - May 2004
Skills
Quality Center, Requirements Gathering, Requirements Analysis, Test Planning, Test Management, Test Writing, Defect Tracking, Rational Robot, Rational Test Manager, SharePoint, Documentum, Web Services, Test Cases, SQL, Oracle SQL, MSQuery, Mobile Testing, User Stories, User Acceptance Testing, Acceptance Criteria, Workflow Diagrams, Visio, Xcode, Team Pulse, MS Test Professional..., Acceptance Criteria..., Agile Methodologies, Sprint Planning, Scrum master, Software Quality..., Test Automation, Manual Testing, XML, SDLC, Quality Assurance, Testing, Regression Testing, Scrum, Business Analysis, Waterfall, Black Box Testing, VSS, Integration Testing, Agile Testing, Business Requirements, JIRA, QTP, HP Quality Center, HP QTP
Education
Stetson University 2008 — 2010
MBA, MBA
University of Michigan-Dearborn 1999 — 2003
CIS, Bachelor in Computer Science
Craft Agency, Inc 2006 - Present
Blue Cross Blue Shield of Michigan 1996 - 2006
Education
Spring Arbor University
Health Alliance Plan December 2013 - Present
Concentra August 2011 - November 2013
Blue Cross Blue Shield of Michigan August 2010 - August 2011
Wayne County Medical Society of Southeast Michigan May 2009 - August 2010
RCM Technologies August 2007 - May 2009
Compuware October 2006 - August 2007
Skills
Business Analysis, Business Intelligence, Customer Service, Help Desk Support, Leadership, Microsoft Office, Project Management, Requirements Analysis, SharePoint, Visio, Enterprise Architecture, Software Project..., Agile Methodologies, Team Building
Education
Texas A&M University-Commerce 2007 — 2009
MBA, Business Administration
Wayne State University 1997 — 2002
BA, Computer Science
The Auto Club Group March 2013 - Present
The Auto Club Group April 2005 - March 2013
Blue Cross Blue Shield of Michigan August 1993 - April 2005
Skills
Internal Audit, Auditing, Internal Controls, Quality Auditing, Financial Risk, Compliance, Risk, Compliance Audits, Audit, Management
Education
University of Toledo 1985 — 1989
Bachelor, Business Admin (Finance)
The Ohio State University 1983 — 1985
Blue Cross Blue Shield of Michigan April 2014 - Present
Blue Cross Blue Shield October 2006 - April 2014
Skills
Call Centers, Coaching, Leadership, Management, Microsoft Office, Process Improvement, Project Management, Team Building, Team Leadership, Vendor Management, Analysis, Business Analysis, Training, Microsoft Excel
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1987 — 1992
Kelly Services 2015 - Present
Holt Public Schools Board of Education July 2004 - Present
PESG 2015 - 2015
Farm Bureau Insurance of Michigan 2012 - 2013
Oh My Pins September 2007 - December 2011
Mid Michigan Ponds August 2006 - July 2011
International Health Awareness Center 1986 - 1990
Western Michigan University 1985 - 1986
Blue Cross Blue Shield of Michigan 1984 - 1985
Hall Real Estate Group 1980 - 1984
Skills
Customer Service, Team Building, Management, Event Planning, Marketing, Microsoft Word, Office Management, Supervisory Skills, System Administration, Social Media, Leadership, Coaching, Resume Writing, PowerPoint, Budgets, Training, Microsoft Office, Inventory Management, Fundraising, Sales, Leadership Development, Public Speaking, Community Outreach, Strategic Planning, Microsoft Excel, Elementary Education, Communication Skills, Proofreading, Direct Sales, Property Management, Health Insurance, Access, Nonprofits, Project Management, Time Management
Education
Spring Arbor University 2013 — 2013
Provisional Teaching Certificate 1st Renewal, Elementary Education, Reading, 4.0
Western Michigan University 1978 — 1982
Bachelor of Science (B.S.), Elementary Education, English and Consumer Science
Blue Cross Blue Shield of Michigan September 2010 - Present
Blue Cross Blue Shield of Michigan July 2008 - August 2010
Blue Cross Blue Shield of Michigan 2001 - 2008
Skills
Auditing, Analysis, Project Management, Insurance, Finance, Microsoft Excel, Risk Assessment, Claim, Health Insurance, Legal Writing, Medicare, Managed Care, HIPAA, Healthcare, Medicaid, Employee Benefits, Healthcare Management, Healthcare Information..., Medicare Part D, Process Improvement, Disease Management, Utilization Management, Provider Relations, PPO, Administration, Health Policy
Education
Siena Heights University 1997 — 2007
MA, MA Leadership, BAS Healthcare Management, AAS Dental Hygiene
Priority Health May 2007 - Present
Priority Health 2007 - Present
PriorityHealth 2007 - Present
Blue Cross Blue Shield of Michigan October 1984 - February 2007
BCBSM 1989 - 2007
Blue Cross Blue Shield of MI 1984 - 2007
Skills
Medicare, Customer Retention, Managed Care, Underwriting, Team Building, Health Insurance, Claim, Employee Benefits, Insurance, Sales, HIPAA, Healthcare, Benefits Design, Leadership, Strategic Planning, Account Management, Benefits Administration, Disability Insurance, Process Improvement, Business Development, Forecasting, Product Development
Education
Spring Arbor University
BA, Business
Leavenworth High School 1966 — 1970
Blue Care Network Training FacilitatorPinnacle AirlinesOctober 2004 - Present
Blue Cross Blue Shield of Michigan 1997 - 1999
Education
Spring Arbor University 1986 — 1987
Bachelors, Management Organization & Development
Blue Care Network July 2015 - Present
Blue Cross Blue Shield of Michigan August 2012 - Present
Blue Cross Blue Shield of Michigan September 2012 - August 2013
Blue Cross Blue Shield of Michigan May 2012 - September 2012
Triple Crown Grant Consulting, LLC September 2009 - May 2011
Dept of Health and Wellness Promotion/Bureau of Substance Abuse Prevention, Treatment, and Recovery September 2007 - February 2010
Michigan Dept. of Community Health October 2002 - November 2006
Skills
Public Health, Health Education, Grant Writing, Grants, Research, Community Outreach, Non-profits, Program Development, Program Evaluation, Public Speaking, Strategic Planning
Education
Tulane University 1998 — 1999
M.P.H., Health Education and Communication
University of Michigan 1992 — 1997
B.A., Psychology
Nordstrom May 2013 - Present
Bank of America July 2012 - May 2013
CVS/Caremark June 2010 - July 2012
American Airlines December 2009 - June 2010
Fannie Mae January 2009 - December 2009
American Family Insurance June 2007 - December 2008
CBOE January 2007 - June 2007
Blue Cross Blue Shield of Michigan February 2006 - December 2006
Skills
Agile Methodologies, Databases, XML, Test Automation, Oracle, Service Virtualization, Performance Engineering, JavaScript, Core Java, Web Services, SOA, Testing, Scrum, Quality Center, QTP, Test Planning, HP QTP, SDLC, HP Quality Center
Education
Sheffield Hallam University 2002 — 2004
Msc, Computer and Network Engineering
J.N.T.U College of Engineering 1997 — 2001
BE, Electrical And Electronics, 7.5/10
Botsford Hospital October 2012 - Present
The Law Office of Dalph L. Watson April 2006 - Present
City of Detroit October 2009 - October 2012
Blue Cross Blue Shield of Michigan 1999 - 2009
Naval Hopsital Long Beach 1991 - 1993
Skills
Performance Management, Employee Benefits, Process Improvement, Onboarding, Policy, Employee Relations, Strategic Planning, Succession Planning, Insurance, Employee Engagement, Vendor Management, Employee Training, Training, Leadership, HRIS, Labor Relations, Customer Service, Recruiting, Team Leadership, Change Management, Leadership Development, Benefits Administration, System Administration, Team Building, Healthcare, Personnel Management, Call Centers, PeopleSoft, Budgets, Coaching, Organizational..., Human Resources, HIPAA, Conflict Resolution, Organizational..., Employment Law
Education
Thomas M. Cooley Law School 2002 — 2006
Doctor of Law (JD)
CEO Double Health USA 2010 - Present
Blue Cross Blue Shield of Michigan August 1986 - December 2008
Skills
Health Insurance, HIPAA, Business Analysis, Healthcare, Insurance, Microsoft Excel, Data Analysis, Medicare, Strategic Planning, Underwriting, Employee Benefits, Process Improvement, Customer Service, Managed Care, Contract Negotiation, Leadership, Sales, Account Management, Disability Insurance, Claim, Cross-functional Team..., Life Insurance, Sales Management, Public Speaking, Benefits Administration, Medicare Part D, Vendor Management, Health Savings Accounts, Term Life Insurance, Brokers, PPO, HMO, Long-term Care, Medicaid, Health Care Reform, Group Medical, Healthcare Industry, Provider Relations, Health Policy, Disease Management, Workers Compensation, Pharmacy Benefit..., Long Term Care Insurance, Claims Management
Education
Temple University - Fox School of Business and Management
MBA, Insurance and Risk
Wayne State University
MBA, Marketing
Trinity Health Group June 2010 - Present
Blue Cross Blue Shield of Michigan February 2010 - May 2010
Arcadia Health Care January 2007 - August 2009
GatesMcDonald/ Nationwide Insurance May 2001 - January 2007
Weltman, Weinberg & Reis June 2000 - May 2001
Skills
Auditing, Benefits Administration, Claim, Cost Control, Customer Service, Directing, Employee Training, File Management, Insurance, Internet Explorer, Investigation, Leadership, Legal Research, Mergers, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Outlook, Policy Analysis, PowerPoint, Risk Management, System Administration, Training, Workers Compensation, XP
Education
The Ohio State University 1996 — 2000
Bachelor of Arts, Communications
Public Relations, Writing/Editing, Events September 1999 - Present
Avance Communications, Inc. March 2003 - November 2006
Mercy Health Services (Trinity Health) August 1996 - September 1999
Blue Cross Blue Shield of Michigan September 1992 - August 1996
Blue Cross Blue Shield of Michigan June 1989 - September 1992
Detroit Medical Center October 1985 - June 1989
Skills
Media Relations, Marketing Communications, Corporate Communications, Strategic Communications, Event Planning, Event Management, Editing, Internal Communications, Copywriting, Crisis Communications, Customer Service, Research, Public Relations, Publicity, Newsletters
Education
Temple University 1978 — 1982
Bachelor of Arts (B.A.), Journalism major: Public Relations
ITHAKA March 2015 - Present
Compuware February 2013 - March 2015
Blue Cross Blue Shield of Michigan 2012 - February 2013
Syntel December 2010 - February 2012
American Express June 2009 - November 2010
Avnet Technology Solutions November 2008 - May 2009
IBM Global Services September 2004 - November 2008
Skills
SOA, Java, Java Enterprise Edition, REST, Web Applications, JavaScript, Enterprise Software, ClearCase, Agile Methodologies, SDLC, Oracle, J2EE Application..., Weblogic, Web Services, Websphere
Education
Symbiosis International University 2002 — 2004
Masters, computer science
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Jawood, a Genpact company September 2010 - Present
Horizon Blue Cross Blue Shield of New Jersey April 2009 - December 2013
Analysts International January 1992 - September 2010
BCBSM February 1992 - March 2009
Blue Cross Blue Shield of Michigan 1992 - 2009
Skills
Business Analysis, Microsoft SQL Server, Requirements Gathering, Visio, Visual Basic, Requirements Analysis, DB2, SDLC, C++, Testing, Business Intelligence, COBOL, Data Warehousing, Process Improvement, Program Management, SharePoint, Software Project..., Systems Analysis, Vendor Management
Education
St. Clair College 1980 — 1981
Computers
University of Windsor 1978 — 1979
Computer Science
Kennedy Collegiate Institute 1973 — 1978
Active Aero Group June 2015 - Present
Active Aero Group August 2012 - June 2015
Active Aero Group March 2011 - August 2012
Volkswagen Group October 2010 - February 2011
Allstate October 2010 - October 2010
Blue Cross Blue Shield of Michigan September 2010 - October 2010
Humantech August 2010 - August 2010
Ford Motor Company July 2010 - August 2010
Independent Computer Repair January 2009 - July 2010
The Bartech Group August 2006 - January 2009
Skills
Troubleshooting, Networking, Servers, Windows, Information Technology, Microsoft Office, Hardware, Software Documentation, Quality Assurance, Linux, Visual Studio, XP, Computer Security, Network Security, Windows 7, Java, C++, Adobe Creative Suite, Dreamweaver, Photoshop, CSS, QTP, VBScript, VB.NET, C#, HTML, ColdFusion, Flash, ActionScript, JavaScript, PHP, jQuery, MySQL, Android Development
Education
University of Detroit Mercy 2000 — 2006
BS, Business Administration
Schoolcraft College 2008 — 2009
Post Associates Certificate, Computer Information Systems
Schoolcraft College 2009 — 2011
Associate's degree, Web Specialist
Schoolcraft College 2013 — 2014
Programming Certificate, Computer Programming
Washtenaw Community College 2014 — 2015
Program in Java Certificate, Computer Science
Washtenaw Community College 2014 — 2015
Web Database Programming Certificate, Computer Science
Blue Cross Blue Shield of Michigan August 2012 - June 2015
Siemens / Henry Ford Health Systems May 2009 - August 2012
Dynamic Railroad Consulting March 2007 - April 2009
Skills
Solid Communication, Results Oriented, Detail Driven, Troubleshooting, Help Desk Support, Access, Software Documentation, Process Improvement, Information Technology, Project Management, PeopleSoft, Data Analysis, Healthcare Information..., MS Project, Business Analysis, Microsoft Office, ITIL, Active Directory, Disaster Recovery, Networking, Management, Security, Information Security
Education
New Horizons Computer Learning Center of Livonia MI
Certificate, Information Technology
Computer Training.com 2006 — 2007
Certificate, Information Technology
Siena Heights University 2000 — 2002
Bachelors, Graphic Design Technology
Blue Cross Blue Shield of Michigan September 2011 - Present
Blue Cross Blue Shield of Michigan 2008 - September 2011
BCBSM July 2006 - September 2011
Skills
Program Management, Process Improvement, Healthcare, Health Insurance, Team Building, Medicare, Managed Care, Strategic Planning, Insurance, Vendor Management, Business Process..., Change Management, Project Management, Utilization Management, Utilization Review, Call Center..., Transitional Care, Case Managment, Wellness Coaching, Disease Management, Coaching, Policy
Education
St. Clair College
University of Windsor
Blue Cross Blue Shield of Michigan January 2011 - Present
Blue Cross Blue Shield of Michigan July 2002 - November 2012
Blue Cross Blue Shield of Michigan October 1998 - July 2002
TST Expedited Services 1992 - October 1998
H J Heinz Canada 1991 - 1992
Omstead Foods Limited 1989 - 1991
Skills
Strategic Sourcing, Sourcing, Procurement, PeopleSoft, Ariba, Requirements Gathering, Vendor Management
Education
St. Clair College 1983 — 1986
Computer Systems Analyst
University of Windsor 1981 — 1983
Electrical Engineering
Assumption College Catholic High School 1977 — 1981
Blue Cross Blue Shield of Michigan June 2010 - Present
St Mary Mercy Hospital 2001 - 2003
Skills
Medical Coding, HIPAA, Insurance, Medical Records, Health Insurance, ICD-9, Healthcare Management, Healthcare, Medicare, Medicaid, Medical Billing, Managed Care, Health Policy, Online Social Networking, Customer Service, EHR, Healthcare Information...
Education
Schoolcraft College 2006 — 2009
Associates, Health Information
Mercedes-Benz Financial Services USA LLC February 2015 - Present
General Motors August 2013 - September 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Level 3 Communications March 2012 - June 2012
Global Crossing June 2001 - February 2012
Skills
CPA, SAP FI, BI, SAS, Financial Analysis, Forecasting, Financial Reporting, Budgets, SAP, Auditing, Financial Modeling, Strategic Financial..., Project Planning, Financial Accounting, Sarbanes-Oxley Act, Business Analysis, Analysis, Business Planning, Strategic Planning, US GAAP, Mergers, Internal Audit, Hyperion Enterprise, Managerial Finance
Education
Wayne State University 1987 — 1990
MBA, Finance and MIS
Sichuan University
Bachelor of Arts (BA), English Language and Literature/Letters
Blue Cross Blue Shield of Michigan July 2015 - Present
Blue Cross Blue Shield of Michigan May 2013 - Present
Skills
Cerner, EHR, Healthcare Information..., Revenue Cycle, EMR, Medical Coding, ICD-10, CPT, HIPAA, Health Information..., ICD-9, Medical Terminology
Education
Schoolcraft College 2009 — 2011
Associate's degree, Health Information/Medical Records Technology/Technician, 3.7
Blue Cross Blue Shield of Michigan July 2015 - Present
Writer, Freelance February 1994 - Present
Royal Oak Historical Society 2005 - Present
Language Development Systems June 2013 - February 2014
Detroit Zoological Society Membership Coordinator, Teacher October 1996 - July 2013
U.S. Census Bureau April 2010 - August 2010
WWJ/WJOI/CBS Radio May 1988 - January 1994
WNIC/WMTG December 1986 - April 1988
Jackson Hole Guide February 1984 - September 1986
Skills
Project Management, Spanish-speaking, Research, Language Arts, Community Service, Historic Preservation, Press Releases, Creative Arts, Freelance Writing, Editing, Publishing, Event Planning, Proofreading, Interviews, Magazines, Newsletters, Copywriting, Leadership, Public Speaking, Customer Service, Microsoft Office
Education
The University of Michigan
Bachelor's degree, English, 3.9 GPA "with High Distinction"
The University of Georgia
Journalism
Welltok, Inc. April 2015 - Present
Healthgrades January 2014 - Present
Healthgrades July 2012 - January 2013
Boulder Youth Body Alliance July 2011 - August 2012
The Furnished Garden 2002 - 2007
Blue Cross & Blue Shield of New Jersey January 1987 - December 1988
Empire Blue Cross & Blue Shield July 1986 - December 1986
Blue Cross & Blue Shield of Michigan January 1986 - May 1986
Blue Cross Blue Shield of Michigan January 1985 - January 1986
Health Care Netowrk May 1982 - December 1985
Skills
Health Insurance, Strategic Consulting, Physical Therapy, Business Plan Writing, Proficient in Microsoft..., Stakeholder Relations, Project Management, Business Planning, Leadership, Strategic Partnerships, Healthcare, Strategic Planning, Marketing Strategy, Stakeholder Management, Cross-functional Team..., Strategy, Business Development, Physician Relations, Management
Education
University of Michigan - School of Public Health 1980 — 1982
MHSA, Medical Care Organization
University of Michigan 1975 — 1977
BS, Physical Therapy
St. Lawrence University 1973 — 1975
pre-med
Cranbrook School Kingswood
A&G Logistics LLC 2014 - Present
Innovative Management Concepts, LLC 2013 - Present
Blue Cross Blue Shield September 2010 - January 2013
Blue Cross Blue Shield of Michigan January 2005 - September 2010
Kolby's Janitorial June 2003 - January 2005
Bath & Body Works December 2000 - June 2003
Skills
Account Management, Leadership, Analysis, Management, Customer Satisfaction, Customer Service, Project Planning, Business Strategy, Sales, Policy, Finance, Health Insurance, Insurance
Education
University of Michigan-Dearborn 2001 — 2007
Corporate Communications/Public Relations, Communications
Tuskegee University
Business Management Major
University of Michigan
Public Relations/Corporate Communications Major
Long & Foster Companies September 2014 - Present
Long and Foster Real Estate November 2012 - July 2014
Cilmi & Associates, PLLC November 2010 - August 2012
Abrams Garfinkel Margolis Bergson, LLP May 2009 - May 2010
Blue Cross Blue Shield of Michigan December 2005 - April 2009
Skills
Accounts Payable, Microsoft Office, Customer Service, Mortgage Lending, Invoicing, Real Estate, Microsoft Word, Account Management, Email Marketing, Photoshop, Administrative..., Office Management, Insurance, Data Entry, Accounts Receivable, Human Resources, Finance
Education
SUNY Empire State College 2011 — 2012
Bachelor of Arts (BA), Communication and Media Studies
AT&T February 2014 - Present
AT&T September 2013 - February 2014
Vinson and Elkins September 2012 - December 2012
Quicken Loans June 2012 - August 2012
Emagine Starlanes July 2011 - August 2011
Blue Cross Blue Shield of Michigan June 2010 - August 2010
Club Monaco July 2009 - August 2009
United States House of Representatives July 2008 - July 2008
Skills
Event Planning, Social Media, Public Speaking, Time Management, Microsoft Office, Social Networking, Facebook, Teamwork, Cold Calling, CRM, Recruiting, Interviews, Spanish, Customer Service, Schedules, Applicant Tracking..., Salesforce.com, Fundraising, Pivot Tables, Critical Thinking, Prezi, Multi Tasking, Access, Market Research, Expense Management, HRIS, Job Postings, Phone Screens, Data Analysis, Goal Setting, Prospecting Skills, Cloud Computing, Cloud Storage, Enterprise Network..., Mobile Applications, Sales Funnel..., Forecasting, Relationship Building, Account Management, Wireline, Mobile Device Management, Disaster Recovery, Negotiation, Thrive in A Fast-paced..., Problem Solving, High Sense Of Urgency, Cost-effective Solutions
Education
The George Washington University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing and Event Management
The University of Edinburgh 2012 — 2012
Marketing
Detroit Country Day
General Motors April 2013 - August 2013
Blue Cross Blue Shield of Michigan April 2012 - September 2012
H&R Block August 2011 - February 2012
Sullivan & Cogliano 2011 - 2012
PlumChoice Online PC Services March 2011 - May 2011
Hewlett-Packard 2010 - 2011
Skills
Troubleshooting, XP, A+ Certified, Windows 7, Lotus Notes, Blackberry, Outlook, Networking, Novell, Technical Support, Windows, Hardware Repair, Net+ Certified, Microsoft Office 2003, Microsoft MCP, Microsoft MCSA, Blackberry Enterprise..., Remote Support, Firewalls, Android, Access, Remote Desktop, Active Directory, Windows Server, Servers, Help Desk Support, Software Installation, Virtual Assistance, Microsoft Certified..., Computer Repair, Remote Infrastructure..., Software Troubleshooting, Windows XP Professional, AutoCAD, Extranet, Remote Assistance, Remote Management, Attachment, Windows Server 2003, Apple, VPN, Norton Ghost, Sony Vegas Video, Adobe Premier, Desktop Deployment, Remote User Support, Printers, Customer Service, Problem Solving, Operating Systems
Education
Focus:Hope Information Technology Center 2006 — 2008
Industry Certifications, Information Technology
The Ohio State University 2002 — 2005
Computer Science
State of Michigan October 2014 - Present
State of Michigan 2012 - October 2014
State of Michigan 2011 - 2012
State of Michigan 2010 - 2011
State of Michigan 2008 - 2010
Blue Cross Blue Shield of Michigan 2006 - 2008
Island Lincoln Mercury Jaguar Land Rover 2005 - 2006
Wuesthoff Health Systems 2002 - 2005
Indian Health Service 1997 - 2001
Skills
State Government, Public Policy, Policy Analysis, Public Administration, Government, Policy, Data Analysis, Research, Politics, Analysis, Non-profits, Legal Research, Intellectual Property, Legislation, Legal Writing, Trademarks, Administrative Law, Editing, Westlaw, Public Relations, Policy Revisions, Legislative Affairs, Contract Negotiation, Administrative Affairs, Complex Policy, Presentations, Document Review, Organizational..., Timeline Implementation, Media Release Creation, Media Release Management, Patent Law, Rule Promulgation..., Communication, Nonprofits, Mediation
Education
Thomas M. Cooley Law School 2011 — 2011
Master of Laws (LL.M.), Intellectual Property
Thomas M. Cooley Law School 2006 — 2010
Doctor of Law (J.D.), Dean's List
University of Wyoming 1998 — 2002
Bachelor of Science (B.S.), Mathematics and Science, Dean's List
United Healthcare Community Plan January 2014 - Present
MedAssurant October 2010 - September 2011
Blue Cross Blue Shield of Michigan March 1984 - November 2008
Skills
Registered Nurse -..., Windows 7, Outlook Express, PowerPoint, McKesson Software, InterQual Criteria, BCBSM claims and..., Access, Facility Audit..., Medicare Advantage, MedAssurant databases, Inquiries, Software, Audit Reports, HIPAA, EMR, Medicare, CPT, Medical Coding, Outlook, Microsoft Office, Medicaid, ICD-9, Medical Records, Managed Care, Human Resources, Hospitals, Utilization Management, Medical Billing, Healthcare, Team Building
Education
CPC Code Breakers, LLC 2012 — 2012
Certified Professional Coder - (CPC), AAPC Professional Medical Coding
Siena Heights University 1998 — 2002
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Wayne County Community College District 1974 — 1977
Associate's degree, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Michigan September 2002 - February 2015
Skills
Managed Care, HIPAA, Healthcare, Insurance, Outlook, Supervisory Skills, Customer Service, Word, PowerPoint, Customer Relations, Microsoft Office, Excel, Medicaid, Public Speaking
Education
Siena Heights University 2006 — 2008
MBA, Healthcare Administration
Siena Heights University 2003 — 2006
Bachelor of Arts (BA), Healthcare Administration
Blue Cross Blue Shield of Michigan August 2013 - Present
Education
Schoolcraft College 2011 — 2013
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Blue Cross Blue Shield of Michigan March 2014 - Present
Education
The Johns Hopkins University 2007 — 2011
Bachelor of Arts (B.A.), Public Health, Economics
Blue Cross Blue Shield of Michigan March 2015 - Present
AltaFlux Corporation April 2014 - March 2015
Carhartt, Inc February 2011 - April 2014
Ally Financial Inc. August 2009 - June 2010
Ally Financial Inc. October 2006 - August 2009
Ally Financial Inc. October 2000 - October 2006
Education
University of Michigan-Dearborn 2006 — 2009
Master of Arts (MA), Performance Improvement
Shorter College 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
BCBSM April 2007 - November 2007
Blue Cross Blue Shield of Michigan 2005 - 2007
Skills
Fluent in Arabic;..., Health Insurance, Insurance, Medicare, Claim, Employee Benefits, Underwriting, HIPAA, Managed Care, Medicaid, Claims Management, Health Policy, Medicare Part D, Data Analysis, Workers Compensation, Property & Casualty..., Process Improvement, Healthcare Information...
Education
Thomas M. Cooley Law School 1999 — 2002
Juris Doctor (J.D.)
University of Michigan-Dearborn 1995 — 1999
BA, Psychology
Blue Cross Blue Shield of Michigan July 2001 - Present
Education
Siena Heights University
Bachelor's degree, Business Administration and Management, General
Blue Cross Blue Shield of Michigan May 2011 - Present
Blue Cross Blue Shield of Michigan 2007 - 2011
Blue Cross Blue Shield of Michigan 2001 - 2007
Blue Cross Blue Shield of Michigan 1996 - 2001
Skills
Health Insurance, Insurance, Managed Care, Care Management, Process Improvement, Program Management, Business Analysis, Vendor Management, Requirements Gathering, Healthcare, Leadership, Business Process..., Management, Operations Management, Integration, Medicare, Strategic Planning, HIPAA
Education
Siena Heights University
Bachelor Applied Science – Allied Health – Nursing
Blue Cross Blue Shield of Michigan May 1985 - Present
Skills
Provider Relations, Service Provider..., Creative Solutions..., Service Management
Education
The George Washington University 1975 — 1977
Health/Health Care Administration/Management
Wayne State University 1971 — 1974
Bachelor of Arts (BA), Political Science and Government
Blue Cross Blue Shield of Michigan August 2014 - Present
MacLeod October 2013 - Present
TruGreen March 2005 - August 2009
Skills
Legal Writing, Legal Research, Legal Advice, Legal Counseling, Negotiation, Editing, Customer Service, Sales Management, Sales, History, English, Teaching, Microsoft Word, Windows, Public Speaking, Marketing
Education
University of Detroit Mercy School of Law 2009 — 2012
Juris Doctorate, Law
Stonehill College 1997 — 2002
Bachelor's degree, History