Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
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Blue Cross Blue Shield of Michigan Employees
Blue Cross Blue Shield of Michigan January 2015 - Present
Metro Infectious Disease Consultants July 2014 - Present
Briova Rx December 2013 - July 2014
Diplomat Specialty Pharmacy February 2012 - December 2013
InfusionPartners/Bioscrip December 2006 - December 2011
CVS Caremark Corporation ( Pharmacare Specialty Pharmacy) January 2005 - December 2006
Wegmans Food Markets January 1998 - August 2004
Skills
Compounding, Pharmacy, Pharmacists, Clinical Research, Home Infusion, Pharmaceutics, IV, Pharmacy Automation, Medication Therapy..., Pharmacy Benefit..., Quality Assurance, Medicare Part D, Managed Care, Clinical Pharmacology, Clinical Pharmacy, Disease Management, Patient Counseling, Hospitals, Medicare, Hospital Pharmacy, Healthcare, Oncology, Healthcare Information..., Diabetes, Infectious Diseases, Anticoagulation, Ambulatory Care, Informatics, Management, Community Pharmacy, Pharmaceutical Industry, Patient Safety, Pharmacology, Medicine, Patient Education, Pharmacy Practice, Inpatient, Medicaid, HIPAA, Pharmaceutical Sales, Pyxis
Education
State University of New York at Buffalo 1994 — 1998
BS, Pharmacy
Elavon, Inc. (Contractor) November 2014 - Present
Southern Company May 2014 - October 2014
Macy's May 2013 - April 2014
BlueCross BlueShield of Tennessee August 2011 - August 2012
Unum August 2009 - March 2011
Ford Motor Credit Company January 2008 - August 2008
Blue Cross Blue Shield of Michigan January 2007 - September 2007
Delphi Corporation April 2006 - January 2007
General Motors January 2000 - March 2006
Health Alliance Plan March 1989 - October 1997
Skills
Vendor Management, SDLC, Manufacturing, Healthcare, Finance, Banking, PMO, Management, PMP, Program Management, Budgets, Training, MS Project, Executive Management, Team Building, Project Portfolio..., Project Management, Change Management, Recruiting, Strategic Planning, Visio, Leadership, CRM, Cross-functional Team..., Negotiation
Education
University of Detroit Mercy
Masters of Science, Computers & Info Systems
Wayne State University
Bachelors, Business Administration
PMI Institute
Project Management Professional, Certification
Blue Cross Blue Shield of Michigan June 1998 - 2006
Blue Cross Blue Shield of Michigan June 1993 - 1998
Skills
Healthcare, Managed Care, PeopleSoft, Data Analysis, Analysis, Healthcare Consulting, Microsoft Excel, Healthcare Management, Budgets, Medicaid, Financial Analysis, HIPAA, Access, Medicare, Business Analysis, Healthcare Industry, Health Insurance, Healthcare Information..., Process Improvement
Education
Western Michigan University
Master of Public Administration (MPA), Health/Health Care Administration/Management
University of Detroit Mercy
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Hurley Medical
RN
Blue Cross Blue Shield of Michigan June 2013 - Present
Ford Motor Company July 2001 - March 2013
Chrysler Group LLC March 1985 - August 2001
Skills
Mainframe, COBOL, DB2, SQL, JCL, IMS DB/DC, CICS, Endevor
Education
University of Detroit Mercy
Bachelor of Arts (B.A.), Psychology
Milliman June 2007 - Present
Blue Cross Blue Shield of Michigan November 2004 - May 2007
Skills
Actuarial, Captives, Actuarial Science, Plan Design, Medicare Part D, Health Insurance, HMO, Predictive Modeling, PPO, Reserves, Group Health, Reserving, Provider Contracting, Medicare Supplements, Reinsurance, Medicare Advantage, Big Data, Software Development, Web Applications, Predictive Analytics, Insurance, Actuaries
Education
University of Colorado Boulder 2000 — 2004
B.A., Mathematics, Economics and Philosophy
Blue Cross Blue Shield of Michigan November 2014 - Present
Blue Cross Blue Shield of Michigan December 2012 - November 2014
Blue Cross Blue Shield of Michigan August 2012 - December 2012
Blue Cross Blue Shield of Michigan January 2012 - August 2012
Starbucks Coffee Company September 2005 - August 2012
Skills
Spanish, Microsoft Technologies, Organization, Analytical Skills, Leadership, Communication, Preparing Business Cases, Accounting, Finance, Close Attention to..., Management, Customer Service, PowerPoint, Team Building, Strategic Planning, Data Analysis, Research, Analysis, Microsoft Office, Microsoft Excel, Project Management, Continuous Improvement
Education
University of Detroit Mercy
Bachelor of Applied Science (BASc), Accounting and Finance
iHeartMedia March 2015 - Present
Katz Media Group March 2013 - Present
Salon Vox Inc. October 2010 - Present
Blue Cross Blue Shield of Michigan May 2008 - January 2010
University of Detroit Mercy March 2007 - March 2009
NAI Farbman May 2007 - April 2008
Skills
Social Media, Marketing Communications, Event Planning, Social Media Marketing, Marketing, Public Relations, Advertising, Customer Service
Education
University of Detroit Mercy 2005 — 2009
Bachelors of Science, Business Administration, Marketing, Adverting
UT Southwestern Medical Center 2013 - 2014
Beacon Trust Company (a prestigous family office and affiliated with Fidelity and ABEL Advisors LLC) 2011 - 2012
ABEL Advisors LLC (a prestigous family office and affiliated with Fidelity Investments) 2007 - 2011
ProVisions, LLC (national real estate investment and development company) 2005 - 2006
Lear Corporation 2003 - 2004
The Fourmidable Group (national real estate investment and management company) 2000 - 2003
Village Green 1998 - 2000
Blue Cross Blue Shield of Michigan 1991 - 1996
Education
University of Detroit Mercy
Master of Business Administration (M.B.A.), Finance
Walsh College of Accountancy and Business Administration
Bachelor of Arts (B.A.), Accounting
Automated Benefit Services, Inc. August 2014 - Present
Blue Cross Blue Shield of Michigan July 2013 - June 2014
Blue Cross Blue Shield of Michigan September 2008 - September 2012
United Health Care December 2010 - May 2011
Davalor Molding September 2006 - August 2007
C Construction December 2005 - August 2006
Vogel Industries February 2005 - December 2005
Interior Designs June 1994 - January 2005
Skills
Process Improvement, Training, Time Management, Insurance, Employee Benefits, Customer Service, Management, Payroll, Human Resources, Invoicing, Claim, Policy, Health Insurance, Call Centers, Underwriting, Property & Casualty..., Bookkeeping, Medicare, General Insurance, Claims Management
Education
Ultimate Medical Academy-Tampa 2013 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2013 - March 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2010 - February 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - August 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2007 - March 2008
American Imaging Management November 2006 - March 2007
American Imaging Management June 2005 - November 2006
University of Michigan Health System October 2004 - April 2005
MedStar Health May 2004 - August 2004
Blue Cross Blue Shield of Michigan May 2001 - December 2003
Skills
Microsoft Office Suite, Microsoft Office, Strategic Planning, Healthcare, Analysis, Employee Benefits, Leadership, Market Research, Recruiting, Human Resources, Account Management, Microsoft Excel, Access, Strategy, Program Management, Management
Education
University of Michigan 2003 — 2005
MPH, Healthcare Management and Policy
University of Dayton 1999 — 2003
BS, Exercise Science and Fitness Management
Blue Cross Blue Shield of Michigan September 2015 - Present
Blue Cross Blue Shield of Michigan October 1975 - July 2011
Education
University of Detroit Mercy 1987 — 2004
BS and MS, Business Administration and Health Services Administration
University of Detroit Mercy
Master of Science, Health Care Administration
Henry Ford Health System November 2009 - Present
Henry Ford Health System 2008 - November 2009
Henry Ford Health System 2004 - 2008
Henry Ford Health System 2001 - 2004
Henry Ford Health System 1999 - 2001
Blue Cross Blue Shield of Michigan 1992 - 1997
Skills
Project Management, Strategic Planning, Marketing, Consensus Building, Branding & Identity, Recruiting, Job Fairs, Temporary Placement, Consulting, Applicant Tracking..., College Recruiting, Onboarding, Healthcare, Talent Acquisition, Resume Writing
Education
University of Detroit Mercy
BS, Social Work
Blue Cross Blue Shield of Michigan August 2011 - Present
Jawood Business Process Solutions July 2009 - August 2011
Skills
Actuarial Science, Insurance, Health Insurance, VBA, SAS, Access, Microsoft Excel, SQL, Risk Management, Business Analysis, Data Analysis, Underwriting, Financial Risk, Employee Benefits, Dental Insurance, Vision Insurance
Education
University of Detroit Mercy 2004 — 2009
Bachelor of Science (B.S.), Mathematics
University of Detroit Mercy 2004 — 2009
Bachelor of Science (B.S.), Computer Science
Blue Cross Blue Shield of Michigan June 2012 - Present
CIGNA Healthcare February 2004 - June 2012
CIGNA Healthcare January 2002 - February 2004
WALGREENS PHARMACY May 1990 - May 2003
Kaiser Permanente November 1997 - April 1999
Skills
•Extensive clinical,..., •Complex healthcare..., •Acquisition and..., •Exceptional managed..., •Medicare Part D..., •Staff and team..., •Industry and..., •Strategic..., •Skilled liaison..., Healthcare, Healthcare Industry, Pharmacy Benefit..., Program Management, Medicare Part D, Management, Managed Care, Pharmacy, Process Improvement, Clinical Research, Medicare, Operations Management, Quality Assurance
Education
University of Hartford 2000 — 2005
Master, Business Administration
University of Connecticut 1985 — 1990
Bachelor of Science, Pharmacy
Stefanini May 2014 - Present
NOVO1 April 2013 - May 2014
Budco December 2004 - April 2013
Flagstar Bank July 2003 - June 2004
Blue Cross Blue Shield of Michigan March 2000 - June 2002
Skills
Account Management, Project Planning, Project Management, Team Building, Strategic Planning, Call Center, Customer Service, Microsoft Office, Metrics, Business Process..., Call Center Development, Performance Metrics, Customer Satisfaction, Team Leadership, Process Improvement, Database Marketing, Analytics, Program Management, PMP, SDLC, Vendor Management, Call Centers, Budgets, Management, CRM, Leadership, Training, Analysis, Cross-functional Team...
Education
University of Phoenix-Metro Detroit Campus 2003 — 2005
MBA, Business
University of Detroit Mercy 2000 — 2003
Bachelor of Science, Business Administration
Blue Cross Blue Shield of Michigan March 2015 - Present
University of Central Florida February 2011 - February 2015
University of Central Florida August 2008 - February 2011
Skills
Research, Data Collection, Process Improvement, Survey Design, Research Design, Statistics, Microsoft Excel, Qualtrics, Databases, SPSS, Stata, Qualitative Research, Microsoft Word
Education
University of Central Florida 2008 — 2010
M.A., Political Science
University of Central Florida 2006 — 2008
B.A., Political Science
Blue Cross Blue Shield of Michigan February 2015 - Present
Blue Cross Blue Shield of Michigan November 2014 - February 2015
Blue Cross Blue Shield of Michigan July 2012 - November 2014
Blue Cross Blue Shield of Michigan October 2011 - July 2012
Blue Cross Blue Shield of Michigan May 2011 - October 2011
University of Detroit Mercy January 2010 - May 2011
Internal Revenue Service June 2010 - September 2010
Skills
Analysis, Process Improvement, Leadership, Data Analysis, Policy, Business Analysis, Legal Research, Human Resources, Recruiting, Legal Writing, Strategic Planning
Education
University of Detroit Mercy School of Law 2011 — 2015
Juris Doctor (J.D.), Cum Laude
University of Detroit Mercy 2006 — 2011
Bachelor of Arts (B.A.), Summa Cum Laude, Political Science
Brembo North America March 2014 - Present
DTE Energy September 2013 - January 2014
DTE Energy January 2013 - September 2013
Blue Cross Blue Shield of Michigan December 2010 - January 2013
Continuum Management Services, LLC March 2010 - October 2010
Annapolis Medical & Specialty Centers October 2005 - August 2009
Skills
Accounts Receivable, Analysis, Microsoft Excel, Windows, Microsoft Office, Strategic Planning, Outlook, Budgets, Public Speaking, Customer Service, Research, Microsoft Word, PowerPoint, English, Teaching
Education
Walsh College 2011 — 2015
Master's degree, Accounting
University of Detroit Mercy 2006 — 2010
Bachelor's degree, Business/Finance
cass tech
Blue Cross Blue Shield of Michigan May 2011 - Present
Deloitte October 2004 - April 2011
CareTech Solutions December 2003 - October 2004
CATS CO October 1998 - August 2003
Education
Kennedy-Western University
Ph.D.
University of Detroit Mercy
MBA
University of Detroit Mercy
BSBA
Brother Rice High School
Blue Cross Blue Shield of Michigan February 2015 - Present
Blue Cross Blue Shield of Michigan (The Bartech Group) September 2014 - January 2015
Dell October 2009 - October 2013
Perot Systems (Perot Systems acquired by Dell, Inc.) August 2004 - October 2009
AAA Life Insurance Company September 2003 - August 2004
AAA Life Insurance Company August 2001 - September 2003
Meadowbrook Insurance Group July 1998 - August 2001
Comerica Bank July 1997 - July 1998
Comerica Bank October 1992 - July 1997
Skills
Financial Analysis, Forecasting, Accounting, General Ledger, Variance Analysis, Financial Reporting, Finance, Budgets, Account Reconciliation, Sarbanes-Oxley Act, Financial Accounting, Analysis, Internal Controls, Auditing, Accounts Receivable, Accounts Payable, Budgeting, Cash Flow, Cost Accounting, Internal Audit, Managerial Finance, Microsoft Excel, Microsoft Word, PeopleSoft, PowerPoint, Oracle, Spreadsheets, Legal Contract Review, Banking, Customer Service, Team Leadership, Entrepreneurship, Microsoft Publisher
Education
Davenport University, Dearborn, MI
Master of Business Administration (MBA), Accounting
University of Detroit Mercy
Bachelor of Science, Business Administration and Management, Finance
American Airlines / US Airways March 2015 - April 2015
Ford Motor Company July 2014 - December 2014
NASCO February 2014 - July 2014
V-Twin Designs January 2013 - February 2014
Blue Cross Blue Shield of Michigan August 2009 - December 2012
CVS Caremark Corporation February 2008 - May 2009
IBM October 2006 - December 2007
Blue Cross Blue Shield of Michigan March 2004 - October 2006
Alpha Computer Systems, Inc. July 1999 - February 2004
Oakland Community College December 1998 - July 1999
Education
Union University
Pre-Bachelor, Mathematics and Chemistry
General Motors December 2012 - Present
Delphi March 2010 - December 2012
Delphi August 2008 - December 2012
PricewaterhouseCoopers, LLP January 2005 - August 2008
Blue Cross Blue Shield of Michigan October 2000 - January 2005
Sterling Bank and Trust December 1995 - October 2000
Skills
Sarbanes-Oxley Act, IT Audit, Internal Audit, SAP, Sarbanes-Oxley, Business Process..., SAP GRC Access Control, Business Process Design, Flexibility and..., Internal Controls..., Leadership, Cross-cultural Teams
Education
University of Detroit Mercy 1992 — 1995
MBA
City of St. Marys, GA January 2015 - Present
Coalition for a Better Community November 2010 - August 2014
Blue Cross Blue Shield of Michigan May 1974 - January 1999
Skills
Public Speaking, Strategic Planning, Nonprofits, Fundraising, Large Budget Management, Staff..., Volunteer Management, Publicity, Grants, Board Development, Program Development, Community Outreach
Education
University of Detroit Mercy 1978 — 1982
Bachelor of Arts (B.A.), Business, Sociology
Providence School of Nursing 1961 — 1964
Registered Nurse
Ford Motor Company 2014 - Present
RE/MAX November 2014 - Present
Blue Cross Blue Shield of Michigan December 2013 - March 2014
Nephron Clinic, PC August 2011 - December 2013
Johnson & Johnson June 2009 - June 2010
Kimberly-Clark May 2007 - May 2009
Skills
Quality Management, Technical Project..., Organizational..., Communication, Business Strategy, Leadership, Patient Relations, Data Analysis, Epic Systems, Press Ganey, HCAHPS, Building Relationships, Healthcare, Nephrology, Inpatient, Project Metrics, Networking, SPSS, eClinical Works, EMR, Clinical Research, Healthcare Information..., EHR, HIPAA, Microsoft Office, Performance Improvement, Program Management, Process Improvement, Physician Relations, Healthcare Consulting, R&D, Quality Assurance, Training, Product Launch, Management, Cross-functional Team..., Research, Project Management, Medical Devices, Data Mining, Six Sigma, Time Management, Visio, Customer Service, Pay for Performance, Process Simulation, Quality System, Testing, CAPA, FDA
Education
University of Detroit Mercy 2006 — 2011
Bachelor of Arts (BA), Psychology
University of Detroit Mercy
Blue Cross Blue Shield of Michigan February 2010 - Present
Wellpoint July 2006 - March 2011
UniCare 2006 - 2010
Genworth Financial July 2004 - July 2006
GE Capital December 2001 - July 2004
FineLight Marketing Communications April 2000 - December 2001
WellPoint Inc. (formerly Trigon Health Care Company) April 1993 - April 2000
St. Gregory Group April 1989 - April 1993
Anthem April 1986 - April 1989
Great American Insurance June 1980 - April 1986
Skills
Account Management, Brokers, Business Analysis, Business Development, Business Strategy, Contract Negotiation, Cross-functional Team..., Employee Benefits, Executive Management, Health Insurance, Healthcare, Insurance, Leadership, Life Insurance, Managed Care, Management, Marketing, Marketing Strategy, Medicare, New Business Development, Process Improvement, Product Development, Sales, Sales Management, Strategic Planning, Strategy, Team Building, Team Leadership, Underwriting
Education
University of Cincinnati College of Business 1987 — 1989
Masters, Marketing
University of Cincinnati College of Business 1976 — 1980
Bachelors, Actuarial Science & Finance
Girl World 2012 - Present
Tal'a Publishing July 2009 - Present
Blue Cross Blue Shield of Michigan October 1995 - July 2002
Skills
Team Building, Leadership, Marketing, Public Relations, Change Management, Customer Service, Policy, Research, Computer Proficiency, Telecommunications, Proposal Writing, Creative Writing, New Business Development, Contract Negotiation, Team Leadership, Strategy, Non-profits, Management, Community Outreach, Nonprofits, Volunteer Management, Start-ups, Teaching, Books, Editing, Training, Fundraising, Entrepreneurship, Online Marketing, Publishing, Project Management, Social Networking, Negotiation, Grant Writing, Marketing Communications, Advertising, Budgets, Time Management, Copywriting, Community Development, Business Development, Blogging, Public Speaking, Event Planning, Leadership Development, Social Media, Strategic Planning, Social Media Marketing
Education
Wayne State University 2002 — 2002
School of Business Administration Professional Development Division, Excellence in Leadership Program
Perfecting Church School of Ministry 1998 — 2000
University of Detroit Mercy
Business Administration
Blue Cross Blue Shield of Michigan June 2000 - Present
Blue Cross Blue Shield of Michigan March 1998 - June 2000
Blue Cross Blue Shield of Michigan March 1992 - March 1998
Skills
Managed Care, Health Insurance, Healthcare, Medicare Part D, Medicare, HIPAA, Pharmacy Benefit..., Insurance, Healthcare Management, Process Improvement, Employee Benefits, Data Analysis, Healthcare Information..., Strategic Planning, Microsoft Office, Pharmacy, Medicaid, Disease Management, Hospitals, Health Policy, Benefits Administration, Utilization Management, Visio, Claim, Disability Insurance
Education
University of Detroit Mercy 1992 — 1997
Masters of Business Administration, Business Administration
Wayne State University School of Pharmacy 1977 — 1983
Bachelor of Science in Pharmacy, Pharmacy
Blue Cross Blue Shield of Michigan January 2005 - December 2013
Blue Cross Blue Shield of Michigan 2000 - 2004
Blue Cross Blue Shield of Michigan 1999 - 2003
Skills
Medicare, Email Marketing, Strategic Planning, Managed Care, Employee Benefits, Healthcare, Team Building, Process Improvement, Strategy, Program Management, Analysis
Education
University of Detroit Mercy
Post Baccalaureate Certification in Client Server Technology, IT
Wayne State University
Bachelors of Science, Business Administration, Business, Management, Marketing, and Related Support Services
University of Michigan May 2014 - Present
University of Michigan September 2008 - Present
University of Michigan 2008 - Present
Blue Cross Blue Shield of Michigan May 2012 - May 2013
University of Michigan September 2010 - April 2011
US Senate Homeland Security and Government Affairs Committee 2009 - 2009
Paul Strauss and Associates, P.C. May 2006 - August 2006
Centreville Elementary School - Fairfax County Public Schools June 2004 - August 2004
Head Start Program, Northern Virginia June 2003 - August 2003
Head Start Program, Northern Virginia (Fairfax County Public Schools) June 2002 - August 2003
Education
University of Michigan 2008 — 2016
PhD, Political Science and Health Management and Policy
The University of Connecticut 2004 — 2008
BA, Political Science and Sociology
American Political Science Association (APSA) Ralph Bunche Summer Institute - Duke University 2007 — 2007
Political Science and Government
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Cross and Blue Shield of Michigan December 2008 - January 2014
Health Alliance Plan December 1999 - January 2008
Skills
Healthcare Information..., Medicare, Health Insurance, Managed Care, Healthcare, Nursing, Microsoft Word, Medicaid, Healthcare Management, Access, EHR, Strategic Planning, Revenue Cycle, Provider Relations, Physician Relations, Inpatient, Health Education, Process Improvement, Healthcare Consulting, HIPAA, Hospitals
Education
University of Detroit Mercy 2006 — 2008
MHSA, Health Services
ITC Holdings February 2011 - Present
Blue Cross Blue Shield of Michigan June 2010 - November 2010
Ahee Communications March 2010 - June 2010
Asset Acceptance Capital Corp. March 2007 - November 2009
United Physicians, P.C. 2005 - 2007
Kelly Services, Inc 2000 - 2004
Skills
Corporate Communications, Writer, Editor, Internal Communications, Media Relations, Crisis Communications, Community Relations, Public Relations, Strategic Communications, Writing, Event Planning, Newsletters, Employee Engagement, Social Media, Team Leadership, Change Management, B2B Marketing, Digital Media, Website Management, Survey Management, Speech Writing, Marketing Communications, Event Management, Strategic Planning, Public Speaking, Press Releases, Crisis Management, Customer Relations, Market Research, Social Networking, Copywriting, Planning, Project Planning, Project Management, Training, Community Development, Communication Training, Program Management, Leadership, Marketing, Publicity, Spokesperson, Publications, Public Affairs, Corporate Branding, Web Content, Communications Planning, Reputation Management, Message Development, Brand Management
Education
University of Detroit Mercy 1980 — 1985
Bachelor of Arts, Journalism
De La Salle Collegiate High School, Detroit 1976 — 1980
St. Raymond Elementary, Detroit 1968 — 1976
Blue Cross Blue Shield of Michigan 2005 - 2014
Capgemini 1996 - 2005
Lutheran Medical Center 1994 - 1996
First Consulting Group 1992 - 1994
Omni-Tech Group and KI Consulting 1989 - 1992
Deloitte Haskins and Sells 1988 - 1989
WANG Laboratories 1985 - 1988
Brock Marketing 1981 - 1985
Skills
Vendor Management, IT Strategy, Process Improvement, Program Management, Business Analysis, Enterprise Architecture, SDLC, HIPAA, Healthcare Information..., Business Intelligence, Project Management, Business Process..., Project Portfolio..., Strategic Planning, Leadership, Strategy, Integration, Management, Consulting, Change Management, Enterprise Software, Information Technology, Management Consulting, Business Strategy, Requirements Analysis
Education
University of Central Oklahoma 1979 — 1981
BS, Computer Science
Blue Cross Blue Shield of Michigan May 2014 - Present
Detroit Allen Academy September 2013 - Present
Youth Services International May 2013 - August 2013
Youth Services International January 2013 - May 2013
Jefferson County Family Courthouse September 2012 - December 2012
YMCA of Greater Birmingham-Youth Center May 2012 - August 2012
Volunteer Athletes for Miles College 2009 - 2012
Skills
Community Outreach, Microsoft Office, Policy, PowerPoint, Microsoft Word, Microsoft Excel, Research, Teaching, Data Analysis, Team Building, Windows, Leadership Development, Information Assurance, Cyberspace Law, Administration, Interviews
Education
University of Detroit Mercy 2013 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
Miles College 2009 — 2013
Bachelor of Science (BS), Criminal Justice/Intelligence Studies
University of California, San Diego August 2014 - Present
WashU School of Medicine IDEA Labs October 2013 - June 2014
Washington University in St. Louis January 2014 - May 2014
Washington University in St. Louis May 2012 - December 2013
Stanford University June 2013 - August 2013
Blue Cross Blue Shield of Michigan June 2011 - August 2011
Skills
Biomedical Engineering, Biomechanics, Matlab, ImageJ, Image Processing, Microsoft Office, Finite Element Analysis, Wilderness First Aid, Bioengineering, Ordinary Differential..., Data Analysis, Public Speaking
Education
Washington University in St. Louis 2010 — 2013
Bachelor's Degree, Biomedical Engineering, Senior
University of California, San Diego
Doctor of Philosophy (Ph.D.), Bioengineering
Blue Cross Blue Shield of Michigan May 2013 - Present
University of Cincinnati September 2012 - April 2013
Skills
C++, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Social Media, Teamwork, Public Speaking, Java, HTML, C, Matlab, SQL, Windows, JavaScript, Programming
Education
University of Cincinnati 2012 — 2013
Master's degree, Computer Science
swami vivekananda institute of technology 2008 — 2012
Bachelor of Technology (B.Tech.), Computer Science
February 2015 - Present
MRA Psychiatrics January 2010 - Present
Blue Cross Blue Shield of Michigan May 2014 - August 2014
DTE Energy January 2013 - May 2014
CVS Caremark Corporation September 2010 - November 2013
Skills
Java, Microsoft Office, C++, Microsoft Excel, Research, Outlook, Data Analysis, PowerPoint, Microsoft Word, Customer Service, DataPower, WebSphere MQ, Analysis, Photoshop, English, Teaching, Social Media, Team Building, Continuous Improvement, Linux, Shell Scripting, Android Development, J2EE Web Services, SQL, Tomcat, Amazon Web Services...
Education
University of Michigan-Dearborn 2012 — 2015
Computer Science
Università degli Studi di Padova 2012 — 2012
Washtenaw Community College 2009 — 2011
Elitesoft Solutions May 2007 - Present
IBM February 2006 - May 2007
Ford Motor Company June 2004 - January 2006
Blue Cross Blue Shield of Michigan 2002 - 2003
GM 1999 - 2000
Unisys April 1998 - May 1999
Kaiser Permanente 1999 - 1999
Skills
Data Analysis, Vendor Management, Program Management, Process Improvement, Integration, Business Intelligence, Visio, Team Leadership, Requirements Analysis, Agile, Business Process..., Team Building, PMP, Change Management, Problem Solving, Vendor Relations, IT Strategy, Project Portfolio..., PMO, IT Governance, Resource Management, Cross-functional Team..., Mentoring, Business Process, SDLC, Leadership, Testing, Business Analysis, Project Management, Management, Agile Methodologies, Quality Assurance, SharePoint, CRM, ITIL, Software Project..., Cisco Technologies, ERP, Governance, Strategy, Software Documentation, Team Management, Management Consulting, MS Project, Outsourcing, IT Management, Analysis
Education
University of Detroit Mercy 1995 — 1997
MS CIS-Computer and information Systems, Software Management
Wayne State University 1995 — 1996
University of Detroit Mercy 1992 — 1995
BS, Biology
University of Detroit Mercy November 2011 - Present
Blue Cross Blue Shield of Michigan April 2005 - April 2011
Blue Cross Blue Shield of Michigan September 2004 - April 2007
Trinity Health (HQ Michigan) 1996 - 2004
CSI Leasing 1991 - 1996
Skills
Market Research, Competitive Intelligence, Secondary Research, RFI, Organizing, Desktop Publishing, Content Management, Website Development, Website Management, Volunteer Coordination, Product Management, Brand Awareness, Project Planning, Project Implementation, Project Coordination, B2C marketing, B2B Marketing, Marketing Communications, Internal Communications, Competitive Analysis, Writing, PowerPoint, Database Management, Qualitative Research, Student Recruitment, SharePoint, Cascade, Marketing Research, Social Networking, Social Media Marketing, Blackboard, Health Insurance, Newsletters, Content Development, Event Planning, Social Media, Higher Education, Business Development, Recruiting, Data Analysis, Healthcare, Time Management, Leadership, Access, Analytics, Brand Management, Sales, Microsoft Office, Proposal Writing
Education
University of Detroit Mercy
Masters candidate, Health Services Administration
Wayne State University
BS, Marketing
University of Detroit Mercy June 2010 - June 2012
Blue Cross Blue Shield of Michigan January 1986 - December 2009
Education
University of Detroit Mercy 1972 — 1976
MBA
Bcbsm September 2014 - Present
Blue Cross Blue Shield of Michigan 2015 - 2015
Blue Cross Blue Shield of Michigan 2015 - 2015
Blue Cross Blue Shield of Michigan 2015 - 2015
Blue Cross Blue Shield of Michigan June 2013 - September 2014
Summer Enrichment Program January 2012 - May 2013
University of Michigan School of Public Health 2011 - 2013
Arbor Hospice May 2012 - August 2012
Student Organization Resource Center August 2011 - May 2012
Skills
Public Health, SPSS, Program Evaluation, Data Analysis, Non-profits, Healthcare Management, Research, Healthcare, Hospitals, PowerPoint, Nonprofits, Leadership, Program Development, Community Outreach, Microsoft Excel
Education
University of Michigan 2011 — 2013
Master, Public Health
University of Arizona 2007 — 2011
Bachelor of Science (B.S.), Public Administration
GM April 2014 - Present
Blue Cross Blue Shield of Michigan March 2012 - March 2014
Unisys February 2007 - February 2011
Unisys June 2001 - January 2007
Unisys January 2000 - June 2001
Skills
SDLC, Team Leadership, IT Service Management, ITIL, Incident Management, RUP, Six Sigma, Certified Green Belt, Software Documentation, Change Management, IT Strategy, Project Management, Data Center, Business Process, IT Management, PMP, Software Development, Requirements Analysis, Solution Architecture, BMC Remedy, Outsourcing, Service Desk, Leadership, Management, Service Delivery, Business Analysis, Disaster Recovery, Software Project..., Strategy, Integration
Education
University of Michigan 1990 — 1992
ME, Industrial and Systems Engineering
University of Detroit Mercy 1986 — 1990
BS, Computer Science
Blue Cross Blue Shield of Michigan December 2012 - Present
Strategic Staffing Solutions December 2010 - November 2012
CIBER, Inc. April 2010 - November 2010
Xede Consulting Group 2005 - 2009
Logica 2004 - 2005
TEKsystems 2003 - 2004
QEK Global Solutions 2002 - 2003
EDS 1989 - 2001
Skills
PMP, Program Management, Business Analysis, Team Leadership, Strategic Planning, Project Delivery, Vendor Management, Health Insurance, PMO, Project Management, Business Process..., Cross-functional Team..., Change Management, SharePoint, Strategy, Business Intelligence, Management, Leadership, CRM, Budgets, Six Sigma, Analysis, Enterprise Software, Analytics, Risk Management, Consulting, Business Development, Team Management, SDLC, Process Improvement, Governance, Business Process, IT Strategy, Integration, Requirements Gathering, Visio, Data Analysis, Project Portfolio..., Resource Management, Software Project..., Requirements Analysis, Software Documentation, MS Project, Proposal Writing, Enterprise Architecture, ITIL, Microsoft Project
Education
University of Detroit Mercy
B.A., Communications
Austin Catholic Prep
PwC July 2015 - Present
PwC October 2013 - Present
Cognizant Technology Solutions February 2013 - October 2013
Blue Cross Blue Shield of Michigan May 2011 - August 2012
Docutell Inc May 2011 - August 2012
ATEM corp April 2010 - August 2012
Minnesota State Colleges and Universities October 2008 - May 2011
Midwave October 2008 - May 2011
Pacific West Corporation February 2005 - April 2010
New York State Division of Criminal Justice August 2006 - September 2008
Skills
Oracle Identity..., Oracle Waveset, Sun Identity Manager, Oracle Identity Manager, Siteminder, Shibboleth, Sun Directory Server, Identity Federation, RBAC, OpenSSO, Directory Server, Sun Role Manager, Identity Management, IAM, SSO, User Provisioning, Access Control, Sun, Oracle, Directory Services, LDAP, Solaris, Information Security, CISSP, Security, Enterprise Architecture, IDM, SDLC, Consulting, Information Technology, Architecture, Integration, Cloud Computing
Education
Wright State University 2003 — 2005
MS, Electrical Engineering
University of Calicut 1997 — 2001
Btech, Bachelor of Technology
CEMCS 1994 — 1996
AISSCE
CEMCS 1991 — 1994
1994, AISSE
Self August 2015 - Present
General Motors January 2015 - June 2015
Blue Cross Blue Shield of Michigan July 2014 - January 2015
Control Point Corporation January 2011 - February 2014
Amyx, Inc. March 2010 - January 2011
ABB April 2007 - December 2009
ABB September 2005 - April 2007
ABB March 1997 - September 2005
Skills
Business Process, Integration, Process Improvement, ERP, Project Management, SAP, Business Process Design, SDLC, Business Analysis, Visio, Program Management, SharePoint, Business Process..., Requirements Management, Sharepoint 10.0 - ECM...
Education
University of California, San Francisco 1986 — 1988
Bachelor of Science, Information Systems Management
New Horizons
Brooksource September 2015 - Present
FCA - North America May 2015 - August 2015
O'Keefe December 2014 - May 2015
Blue Cross Blue Shield of Michigan May 2014 - December 2014
University of Detroit Mercy August 2013 - April 2014
Quicken Loans June 2013 - August 2013
Skills
IT Recruitment, Recruiting, Technical Recruiting, Staffing Services, Networking, Permanent Placement, Temporary Staffing, Temporary Placement, College Recruiting, Team Building, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Outlook, Budgets, Public Speaking, Management, Sales
Education
University of Detroit Mercy 2015 — 2016
Master’s Degree, Master's of Business Administration
University of Detroit Mercy 2012 — 2015
Bachelor’s Degree, Business Administration, Focus in Finance
Richmond Community High School 2008 — 2011
High School Diploma
Towers Watson January 2015 - Present
Blue Cross Blue Shield of Michigan January 2014 - January 2015
Blue Cross Blue Shield of Michigan June 2013 - December 2013
Independent Health January 2013 - May 2013
Ahold January 2010 - May 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
McDonald's Corporation November 2006 - January 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Insurance, Statistics, Underwriting, Actuarial Science, Health Insurance, Analysis, Teamwork, Claim, Windows, Mathematics, VBA, Access
Education
University at Buffalo 2009 — 2013
Bachelor of Science (B.S.), Mathematics with a concentration in Actuarial Science, 3.51
Paramarsha.k Pvt. Ltd. January 2012 - Present
General Motors - OnStar 2012 - 2013
Blue Cross Blue Shield of Michigan 2011 - 2012
Bank of America 2011 - 2011
Hewlett-Packard 2010 - 2011
Fujitsu Consulting/Ford Motor Company 2008 - 2010
H&R Block 2004 - 2008
MSI/IBM Global Services 1998 - 2004
Mercantile Communications 1998 - 1998
Oracle Corporation, Australia 1997 - 1998
Skills
Disaster Recovery, Data Center, Integration, Project Management, Management, Enterprise Architecture, Vendor Management, ITIL, Information Technology, Resource Management, IT Service Management, IT Strategy, Leadership, Cross-functional Team..., Program Management, LAN-WAN, Team Leadership, Strategic Financial..., Information Security
Education
University of Canberra 1996 — 1998
Master of Information Technology, Infrastructure Management
University of Mysore 1989 — 1993
Bachelor of Engineering, Computer Sc. and Engineering
St. Xavier's School 1975 — 1987
High School Certificate, SLC, GCE [University of Cambridge]
Blue Cross Blue Shield of Michigan Analyst IIBlue Cross Blue Shield of MichiganMarch 2011 - June 2014
Skills
Data Analysis, Analysis, Health Insurance, Business Analysis, HIPAA, SharePoint, Process Improvement, Requirements Gathering
Education
University of Detroit Mercy School of Law 2010 — 2013
Doctor of Law (J.D.)
University of Detroit Mercy 2008 — 2011
Master of Business Administration (M.B.A.)
Wayne State University
Master's Degree, Public Relations and Organizational Communication
Wayne State University
Bachelor's Degree, Journalism
Blue Cross Blue Shield of Michigan
Skills
Customer Service, Microsoft Office, Insurance, Process Improvement, Training, Leadership, Analysis, Problem Solving, Claim, Team Building, Health Insurance
Education
University of Detroit Mercy 2000 — 2005
Bachelor of Arts (B.A.), Psychology
Blue Cross Blue Shield of Michigan October 2010 - Present
Blue Cross Blue Shield of Michigan May 2008 - October 2010
Blue Cross Blue Shield of Michigan September 2006 - May 2008
Kaplan University July 2004 - July 2005
Kaplan University March 2002 - July 2005
Kaplan Inc 2004 - 2005
Kaplan University April 2003 - July 2004
Kaplan University August 2002 - April 2003
Kaplan University January 2002 - August 2002
Deluxe Corporation June 1990 - January 1996
Skills
Organizational..., Coaching, Training, Benefits Administration, Leadership, Team Building, Customer Satisfaction, Management, Social Media, Leadership Development, Process Improvement, Adult Education, Staff Development, Public Speaking, Budgets, Project Planning, Insurance, Quality Assurance, Customer Service, Strategic Planning, Business Analysis, Health Insurance
Education
University of Delaware
Bachelor of Science, Business Administration
The Rybar Group February 2007 - Present
Blue Cross Blue Shield of Michigan January 1990 - December 2006
ITT Technical Institute September 2004 - December 2005
University of Detroit Mercy 2003 - 2004
PwC May 1986 - November 1987
Skills
Information Assurance, ISO 27001, Healthcare, Data Analysis, Healthcare IT, Security, Requirements Analysis, Accounting, BS7799, Compliance, Analysis, Access, SQL, Healthcare Information..., Auditing, Revenue Cycle, Hospitals, Budgets, Process Improvement, Internal Controls, Financial Analysis, Finance, Healthcare Consulting, Healthcare Management, EHR, Strategic Planning, Healthcare Industry, Medicaid
Education
University of Detroit Mercy 1999 — 2002
MSCIS, Software Management
University of Michigan-Dearborn 1982 — 1986
BBA, Accounting
Detroit Catholic Central 1978 — 1982
Efficient Acct & Tax Service November 1982 - Present
Blue Cross Blue Shield of Michigan January 1991 - September 2004
Greg Terrell CPA January 1989 - December 1991
Skills
Accounting, Tax, Bookkeeping, QuickBooks, Tax Preparation, Income Tax, Financial Reporting, Small Business, Tax Returns, Corporate Tax, Auditing, Budgets, Payroll, Microsoft Excel, Accounts Payable, Microsoft Office, Accounts Receivable, Financial Analysis, Financial Accounting, Customer Service
Education
Detroit College of Business 1998 — 2000
MBA, Management Information Systems, Accounting
University of Detroit Mercy 1979 — 1982
BBA, Accounting
Robert Bosch LLC September 2012 - Present
Accident Fund Insurance Company of America July 2008 - December 2011
Blue Cross Blue Shield of Michigan February 2006 - June 2008
Blue Cross Blue Shield of Michigan September 2005 - February 2006
Blue Cross Blue Shield of Michigan February 2002 - September 2005
Blue Cross Blue Shield of Michigan August 2000 - February 2002
Blue Cross Blue Shield of Michigan January 1998 - August 2000
University of Detroit Mercy October 1996 - January 1998
University of Detroit Mercy September 1994 - October 1996
Michigan Opera Theatre September 1993 - September 1994
Skills
Internal Communications, Media Relations, Strategic Communications, Community Relations, Marketing Communications, Social Media, Advertising, Corporate Communications, Editing, Publications, Speech Writing, Public Relations, Press Releases, Newsletters, Integrated Marketing, Copywriting, Event Planning, Communications Strategy, Writing, Web Content, Brand Development
Education
University of Detroit Mercy 1989 — 1993
B.A., Communications & English
Plan Investment Fund, Inc. November 2009 - May 2014
BCS Financial March 2009 - May 2014
Plan Investment Fund, Inc. 1997 - November 2009
Blue Cross Blue Shield of Michigan 1978 - 1996
Skills
Insurance, Financial Analysis, ALM, Employee Benefits, Strategic Planning, Asset Managment, Portfolio Management, Accounting, Financial Reporting, Alternative Investments, Underwriting, Health Insurance, Risk Management, Strategic Financial..., Cash Management, Budgets, Asset Management, Process Improvement, Property & Casualty..., Change Management, Investment Advisory, Auditing, Financial Risk, Financial Services, Mergers & Acquisitions, Leadership, Bonds, Financial Modeling, Treasury Management, Finance, Investment Management, Hedge Funds, Capital Markets, Corporate Finance, Securities, Bloomberg, Due Diligence, Private Equity, Wealth Management, Forecasting, Equities, Valuation, Investments, Mutual Funds, Fixed Income, Investment Strategies, Asset Allocation
Education
University of Detroit Mercy
Bachelor of Science (B.S.), Economics
University of Michigan
MBA
Maryland Correctional Training Center January 2013 - Present
Northway Medical Group November 2002 - January 2013
American Academy of Physician Assistants 1998 - 2011
Dental Hygienist– Peak Performers January 1998 - January 2003
Chiropractic Office January 1991 - January 2000
Blue Cross Blue Shield of Michigan January 1996 - January 1998
Registered Dental Hygienist– Roger Spolar DDS January 1988 - January 1996
Registered Dental Hygienist January 1983 - January 1988
Skills
Family Medicine, Emergency Medicine, Medicine, Suturing, Healthcare, Patient Education, ACLS, Inpatient, Healthcare Management, Clinical Research, Surgery, Urgent Care, EMR, Health Education, Treatment, Internal Medicine, Dentistry, Board Certified, Hospitals, Orthopedic, BLS, Medical Education, Pediatrics, Critical Care, Public Health, Sports Medicine, Primary Care, Acute Care, PALS, Healthcare Information..., CPR Certified, Patient Safety, Medical Terminology, HIPAA, Wound Care, ICU
Education
Online
Research Doctorate, Physical Sciences
University of Detroit Mercy 1999 — 2002
Master of Science (M.S.), Physician Assistant
University of Detroit Mercy 1999 — 2002
Bachelor of Science, Dental Hygiene
University of Detroit Mercy (UDM) 1999 — 2002
Masters, Physician Assistant Studies
MultiPlan February 2008 - Present
Blue Cross Blue Shield of Michigan November 2006 - February 2008
MetLife October 1996 - July 2005
Ameritech 1991 - 1996
Skills
HIPAA, Systems Analysis, Requirements Analysis, Requirements Gathering, Business Process, Testing, Management, Training, Healthcare, Programming, ISO, UAT coordination, Waterfall, SDLC, Microsoft Office, Business Requirements, Process Improvement, Analysis, Business Process Design, Software Documentation, Business Analysis
Education
University of Detroit Mercy 1990 — 1992
Master of Science, Software Management
Western Michigan University 1983 — 1986
BBA, Minor in Business Information Systems
University of North Carolina at Chapel Hill August 2015 - Present
The Florida Senate January 2015 - May 2015
Public Health Student Association January 2014 - May 2015
Organization for Public Administration April 2014 - December 2014
University of Michigan School of Public Health June 2014 - August 2014
Blue Cross Blue Shield of Michigan June 2014 - August 2014
University of Central Florida January 2014 - May 2014
University of Central Florida May 2013 - May 2014
University of Central Florida June 2012 - May 2013
University of Central Florida August 2011 - May 2013
Skills
Higher Education, Student Affairs, Leadership, Critical Thinking, Leadership Development, Research, Public Speaking, Data Analysis, Event Planning, Time Management, PowerPoint, Student Leadership, Microsoft Word, Microsoft Office, Data Entry, Outlook, Fundraising, Teamwork, Healthcare Management, Public Health
Education
University of Central Florida 2011 — 2015
Bachelor's Degree, Biomedical Sciences and Public Affairs, 3.92
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Blue Cross Blue Shield of Michigan April 2010 - September 2014
Baker College January 2009 - April 2012
Direct Sourcing Solutions January 2001 - June 2010
DIRECT SOURCING SOLUTIONS, INC January 2001 - May 2009
The Empowerment Foundation April 1999 - November 2001
Detroit Economic Growth Corporation June 1997 - April 1999
Bank One / Chase January 1995 - June 1997
Bank One / Chase January 1993 - January 1995
Skills
Strategic Planning, Process Improvement, Vendor Management, Project Management, Change Management, Team Building, Cross-functional Team..., Budgets, Contract Negotiation, Program Management, Leadership, Public Speaking, Strategy, Management, Human Resources, Outsourcing, Organizational..., Procurement, Marketing, Business Development, Employee Benefits, Customer Satisfaction, Analysis, Sales, Insurance, CRM, Healthcare, Nonprofits, Leadership Development, Training, Customer Service, Negotiation, Coaching, Performance Management, New Business Development, Policy, Recruiting, Health Insurance
Education
University of Detroit Mercy
MBA
Wayne State University
Bachelor of Science
Blue Cross Blue Shield of Michigan September 2010 - Present
Skills
Data Collection, Program Management, Qualitative Research, Community Outreach, Data Analysis, Epidemiology, Global Health, Program Evaluation, Research, Public Health, Health Policy, Population Health, Clinical Research, Performance Reporting, Health Education, Community Health, Quality Improvement, Infectious Diseases, Medicine, Health Economics, Healthcare Management, Literature Reviews, Hospitals, Prevention, Biostatistics
Education
University of Southern California 2000 — 2002
MPH, Epidemiology/Biostatistics
University of California, Santa Barbara 1995 — 1999
B.S., Biology
Blue Cross Blue Shield of Michigan 2011 - Present
Sogeti 2007 - July 2011
National City Mortgage 2007 - 2007
The Reynolds and Reynolds Company 2005 - 2007
Education
University of Dayton 1980 — 1982
Computer Science
Blue Cross Blue Shield of Michigan May 2011 - Present
Education
University of Detroit Mercy 2002 — 2006
SpokenLayer June 2013 - Present
SpokenLayer February 2013 - June 2013
The Daily October 2012 - December 2012
Crowd Fusion (now Ceros) 2011 - 2012
William Davidson Institute August 2009 - September 2011
Webology Solutions October 2007 - March 2010
Blue Cross Blue Shield of Michigan 2007 - 2008
Arizona Bay 2004 - 2005
PlanMember Financial Corporation 2000 - 2005
Skills
Non-profits, HTML, Software Development, Entrepreneurship, Program Management, Web Development, Economic Development, Web Applications, Policy Analysis, International..., Nonprofits, Research, Social Entrepreneurship, Consulting, CMS, Strategic Planning, Business Strategy, Strategy, Start-ups, Project Management, Data Analysis, Analysis, Leadership, User Experience, Public Policy, Web Services, Policy, JavaScript, Government, Web Design, CSS, Agile Methodologies, PHP, Proposal Writing, International Relations, Enterprise Software, Management
Education
University of California, Berkeley 2005 — 2007
Masters, Public Policy
University of California, Berkeley 1993 — 1997
BA, Political Science
Blue Cross Blue Shield of Michigan August 2005 - Present
PricewaterhouseCoopers May 1999 - July 2002
Japan Exchange and Teaching Programme 1989 - 1990
Skills
Strategic Planning, Business Strategy, Contract Negotiation, Problem Solving, Process Improvement, Business Process..., Change Management, PowerPoint, Procurement, Microsoft Office, Team Leadership, Vendor Management, Cross-functional Team..., PMP, Project Planning, Research, Analysis, Healthcare, Business Analysis, Insurance, Data Analysis, Business Process, Risk Management, Program Management, Management Consulting, Project Portfolio..., Leadership, Visio, Project Management, PMO, Business Intelligence
Education
University of California, Los Angeles - School of Law 1990 — 1993
Juris Doctor, Law
University of Michigan
A.B., History and Sociology
Wayne State University Physician Group June 2009 - Present
Independent Health January 2008 - May 2009
Care Choices/Priority Health June 1999 - June 2007
Blue Cross Blue Shield of Michigan March 1987 - June 1999
MCI Telecomm March 1984 - December 1986
Lexitel Corp. January 1983 - March 1984
KVA Associates, INC February 1981 - January 1983
Mt Sinai Hospital Medical Center January 1980 - January 1981
Dal-Tile Corporation January 1977 - January 1980
Skills
Process Improvement, Healthcare, Management, HIPAA, Customer Service, Healthcare Information..., Medicare, Team Building, Policy, Program Management, Continuous Improvement, Managed Care, Quality Auditing, Healthcare Management, Quality Management, Public Speaking, Budgets, Six Sigma, Change Management, Strategic Planning
Education
University of Detroit Mercy 1973 — 1977
BA in Communications, BFA minor in Theater, Communication, Journalism, and Related Programs
American Express October 2008 - Present
Spherion November 2002 - September 2008
Blue Cross Blue Shield of Michigan June 2002 - November 2002
Northern Trust June 2001 - June 2002
CIGNA January 2001 - June 2001
Boston University November 1999 - December 2000
Prudential Insurance October 1998 - October 1999
Prudential Financial April 1998 - October 1998
UnitedHealth Group October 1996 - March 1998
SUPERVALU August 1995 - August 1996
Skills
Virtualization, Data Compression, Data Modeling, Websphere, DB2, Data Warehousing, Mainframe, Database Design, Performance Tuning, ETL, COBOL, Business Intelligence, Databases, Oracle, Disaster Recovery, SDLC, SQL Tuning, Unix, SQL, AIX, Microsoft SQL Server, Data Migration, Software Documentation, Visual Basic, Erwin, High Availability, XML, z/OS, Operating Systems, Stored Procedures, CICS, IBM AIX
Education
Universidad Complutense de Madrid 1979 — 1985
BS Computer Engineering, BS on Computer Engineering
Blue Cross Blue Shield of Michigan 1985 - Present
Comerica Bank June 1976 - October 1985
Education
University of Detroit Mercy 1971 — 1975
Blue Cross Blue Shield of Michigan March 2000 - Present
BCBSM 2000 - Present
Skills
Insurance, HIPAA, Managed Care, Data Analysis, Health Insurance, Medicare, Healthcare, SAS, Access, Healthcare Information..., Microsoft Office, Healthcare Management, Leadership, Program Management, Team Building
Education
University of Detroit Mercy 1999 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Southfield Lathrup High School
BCBSM June 2013 - Present
OnStar October 2013 - June 2014
Blue Cross Blue Shield of Michigan December 2011 - September 2013
Chaya Masssage September 2010 - September 2013
Chaya Consulting Services, Inc. July 2007 - September 2013
NBC Universal August 2005 - June 2007
MGM Home Entertainment October 1999 - June 2005
Handleman Company 1986 - 1993
Handleman Company 1986 - 1993
Skills
Supply Chain, Strategic Planning, Vendor Management, New Business Development, Business Strategy, Cross-functional Team..., Process Improvement, Budgets, Management, Leadership, Change Management, Program Management, Business Analysis, SAP, Business Process..., Agile Methodologies, Team Leadership, Forecasting, ERP, Integration, Business Intelligence, Project Management, Consulting, Business Process, Team Building, Analysis, Strategy, Project Planning, CRM, IT Strategy, SDLC, Product Management, Visio, IT Management, Software Documentation, Executive Management, Requirements Analysis, Information Technology, Project Portfolio..., PMP, Software Project..., Outsourcing, Management Consulting, Six Sigma, EDI, SharePoint, Quality Assurance, Operations Management, Disaster Recovery, Analytics
Education
Irene's Myomassology Institute 2009 — 2010
Certified Massage Therapist, Massage Therapy
University of Detroit Mercy 1996 — 1998
MS, Computer Information Systems / International Software Management
Wayne State University 1996 — 1998
BA, Business Management
International Software Management 1997 — 1997
Seminar, Westminster College at Oxford University
Blue Cross Blue Shield of Michigan April 2007 - Present
Blue Cross Blue Shield of Michigan January 1994 - April 2007
Blue Cross Blue Shield of Michigan January 1985 - January 1994
Skills
Employee Benefits, Performance Management, Insurance, Team Building, Health Insurance, Healthcare, Customer Service, Call Centers, HIPAA
Education
Wayne State University 1994 — 2006
Bachelor of Business Administration (B.B.A.)
University of Detroit Mercy
Business Administration and Management, General
Detroit Medical Center September 2014 - Present
AF Foster & Associates January 2013 - Present
Conifer Health Solutions June 2014 - September 2014
Seasons Hospice & Palliative Care March 2014 - May 2014
Oak Pointe Senior Care & Rehab Center March 2013 - March 2014
Oakpointe senior care 2013 - 2014
Oakpointe senior care 2013 - 2014
Wayne State University September 2010 - April 2013
Detroit Area Agency on Aging August 2012 - March 2013
Blue Cross Blue Shield of Michigan August 1990 - September 2010
Skills
Counseling, Social Services, Program Management, Data Analysis, Program Evaluation, Grant Writing, Program Development, Public Health, Healthcare, Microsoft Office, Case Managment, Microsoft Excel, Customer Service, Statistics, Clinical Research, Microsoft Word, Instructional Design, Teaching, Event Planning, Databases, Report Writers, Person Centered Planning, Psychotherapy, Psychology, Mental Health, Leadership, Employee Benefits, Case Management, HIPAA
Education
Wayne State University 2010 — 2012
Master of Social Work (MSW), Social Work
Wayne State University 2007 — 2010
Graduate Certificate, Gerontology
University of Detroit Mercy 1991 — 1996
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
University of Detroit Mercy 1981 — 1985
B.S., Business Administration
Wayne County Clerk's Office February 2014 - Present
Wayne County Michigan April 2012 - February 2014
Wayne County Michigan October 2007 - April 2012
State of Michigan District Courts -36th District and 46th District 2007 - December 2007
CGC Community Development (Nonprofit) Corporation 2004 - 2007
Siena Heights University 2004 - 2006
Blue Cross Blue Shield of Michigan 1989 - 2001
Skills
Legal Research, Research, Legal Writing, Litigation, Microsoft Office, Microsoft Excel, Civil Litigation, Policy Analysis, Westlaw, Public Policy, Corporate Law, Public Speaking, PowerPoint
Education
Wayne State University Law School
Juris Doctor (JD) ; Bachelor of Science Nursing (BSN) ; Bachelor of Arts (BA) Psychology
University of Detroit Mercy
Health/Health Care Administration/Management--Graduate Studies
Blue Cross Blue Shield of Michigan March 2015 - Present
Blue Cross Blue Shield Michigan April 2008 - March 2015
Wayne County Department of Technology June 2005 - March 2008
Wayne County Government IT Department December 2002 - June 2005
Wayne County Government IT Department August 2001 - December 2002
O/E Systems September 1998 - April 2001
Stroh Brewery Company June 1991 - September 1998
Skills
Risk, Security, Compliance, IT Governance, Risk Management, Information Security, HIPAA, IT Strategy, Disaster Recovery, Vendor Management, Risk Assessment, Solution Architecture, Data Center, Program Management, Visio, Integration, Business Analysis, MS Project, Requirements Analysis, Governance, Network Security, Management, Business Process, Software Documentation, Project Planning, PMP, Information Technology, SharePoint, Vulnerability Assessment, Cross-functional Team..., Analysis, SDLC, IT Management, Team Leadership, Information Security..., Strategy, PMO
Education
University of Detroit Mercy 1995 — 1996
MS, Computer Information System
University of Detroit Mercy 1989 — 1993
BS, Computer Information System
Blue Cross Blue Shield of Michigan July 2014 - Present
The Auto Club Group March 2010 - June 2013
Visteon Corporation June 2007 - March 2010
IBM 2006 - 2007
Skills
Integration, Business Process..., Automotive, Vendor Management, ITIL, IT Strategy, IT Management, Team Building, Process Improvement, SDLC, Program Management, Management, PMP, Business Process, PMO, Outsourcing, Disaster Recovery, Business Intelligence, Cross-functional Team..., Enterprise Architecture, IT Operations, Requirements Analysis, Information Technology, Visio, Business Analysis, Resource Management, Project Portfolio...
Education
University of Detroit Mercy 1988 — 1994
Bachelor of Applied Science (B.A.Sc.), Economics
Michigan Christian College 1984 — 1986
Associate of Science (A.S.), Information Technology
OptumHealth October 2011 - Present
OptumHealth December 2008 - October 2011
Chrysler Corporation July 2008 - December 2008
Chrysler March 2008 - July 2008
Chrysler Corporation June 2000 - February 2008
Blue Cross Blue Shield of Michigan April 1985 - June 2000
Blue Cross Blue Shield of Michigan April 1985 - June 2000
Bi-County Community Hospital January 1985 - June 2000
Health Promotions Consultants January 1991 - January 1994
North Detroit General Hospital April 1983 - April 1985
Skills
Process Improvement, Employee Benefits, Healthcare, Performance Management, Program Management, Insurance, Benefits Administration, People Skills, Team Management, Sales Management, Long-term Customer..., New Client..., Leadership Development, Team Leadership, Strategic Leadership, Organizational..., Organizational Design, Benefits Management, Benefits Design, Analysis, Customer Service, Healthcare Management, Management, Budgets, Project Management, Leadership, Marketing, Managed Care, Data Analysis
Education
Mercy College of Detroit
Bachelor of Science, Nursing, RN BSN MHSA
University of Detroit Mercy
MHSA, Health Services - Business
Blue Cross Blue Shield of Michigan September 2011 - Present
Blue Cross Blue Shield of Michigan 2007 - September 2011
BCBSM August 2007 - July 2009
Skills
Health Insurance, HIPAA, Medicare, Managed Care, Insurance, Process Improvement, Healthcare, Leadership, Business Analysis, Vendor Management, Visio, Medicare Part D, Data Analysis, Program Management
Education
University of Detroit Mercy 1977 — 1980
Elementary Education and Teaching
The Herron Holding Group, LLC August 2014 - Present
DTE Energy February 2014 - August 2014
Blue Cross Blue Shield of Michigan September 2012 - January 2014
DST Health Solutions July 2011 - September 2012
University of Michigan April 2010 - July 2011
XL Capital October 2006 - March 2008
DTE Energy, LLC December 2002 - October 2006
Skills
Change Management, SDLC, Visio, Governance, MS Project, Integration, Program Management, Software Project..., Software Documentation, PMO, Project Management, CRM, Six Sigma, Project Planning, Analysis, Management, Software Development, Strategy, Quality Assurance, PMP, IT Management, Training, Leadership, Team Management, Project Portfolio..., IT Strategy, ITIL, Team Leadership, Agile Methodologies, Project Delivery, Team Building, Coaching, Service Delivery, Oracle
Education
University of Detroit Mercy 1998 — 2000
Master's of Science, Computer Information Systems
University of Detroit Mercy 1989 — 1994
Bachelor's of Arts, Health Services Administration
Plymouth Rock Energy November 2013 - Present
Blue Cross Blue Shield of Michigan October 2012 - October 2013
HP Enterprise Services June 2008 - June 2012
HP Enterprise Services 2007 - 2008
HP Enterprise Services 2000 - 2007
Electronic Data Systems 1999 - 2000
HP Enterprise Services 1992 - 1999
Skills
Business Intelligence, Business Analysis, SQL, VBA, SQL Server Management..., Microsoft SQL Server, Team Leadership, SharePoint, Relational Databases, Minitab, Metrics, Pivot Tables, Requirements Analysis, Software Project..., Quality Assurance, Visual Basic, Visual Studio, TSQL, CMMI, Software Development, Process Improvement, PMO, MS Project, SDLC, Software Documentation, Data Mining, PMP, SSIS, XML Databases, Programming, Microsoft BI Suite, Analysis, Testing, CRM, Visio, Requirements Gathering, Databases, Data Modeling, XML, Business Process, ITIL, Business Requirements, Integration, IT Strategy, Access, Data Analysis, ETL, Business Process..., Enterprise Architecture
Education
University of Arizona
Bachelor of Applied Science (BASc), Industrial Engineering
Blue Cross Blue Shield of Michigan July 1985 - Present
Blue Cross Blue Shield of Michigan January 2007 - December 2013
ASE 2000 - 2011
Blue Cross Blue Shield of Michigan 1989 - December 2007
Blue Cross Blue Shield of Michigan 1985 - 1989
Skills
Employee Relations, Employee Benefits, PeopleSoft, Organizational..., Recruiting, Onboarding, Human Resources, Leadership Development, Management, Benefits Administration, College Recruiting, Performance Management, Talent Acquisition, Applicant Tracking..., Program Management, Talent Management
Education
University of Detroit Mercy
Bachelor of Science, Human Resource Management
Blue Cross Blue Shield of Michigan December 2011 - Present
Blue Cross Blue Shield of Michigan January 2011 - December 2011
Blue Cross Blue Shield of Michigan September 2009 - December 2010
National Employee Benefits Solutions 2008 - 2009
Health Care Administrators 2001 - 2008
Aerotek 2000 - 2001
MedCard Systems, Inc 1998 - 1999
Southfield Physiatry 1994 - 1998
Korotkin Insurance 1994 - 1994
Skills
Claim, Employee Benefits, HIPAA, Health Insurance, Insurance, Healthcare, Medicare, Medicare Part D, Pharmacy, Policy, Recruiting
Education
University of Detroit Mercy 1994 — 1998
B.A., Communications
University of Michigan November 2009 - June 2013
Eastern Michigan University April 2010 - September 2010
University of Detroit Mercy - Center for Cyber Security and Intelligence Studies January 2010 - May 2010
Blue Cross Blue Shield of Michigan June 2008 - March 2009
Health Alliance Plan 2005 - 2008
Voices of Detroit Initiative 1999 - 2005
Voices of Detroit Initiative June 1999 - July 2002
Starfish Family Services 1998 - 1999
Skills
Leadership, Project Management, Security, Program Management, Software Documentation, Access, Integration, Healthcare, Data Analysis, Quality Assurance, Information Security, Analysis, Disaster Recovery
Education
University of Detroit Mercy 2007 — 2009
Master, Information Assurance
Wayne State University 2001 — 2003
Graduate Certificate, Community Health Evaluation and Research
University at Buffalo 1992 — 1997
Bachelor of Arts, Health and Human Services
Eastern Michigan
Thurston High
Healthways September 2006 - April 2015
Chief Medical Officer, Healthways Whole Health Networks 2009 - 2015
Blue Cross Blue Shield of Michigan February 1997 - September 2006
St. Mary Hospital February 1992 - December 1999
Beyer Hospital August 1992 - June 1998
Blue Cross Blue Shield of Michigan August 1989 - February 1997
Seaway Hospital February 1990 - August 1992
Annapolis Hospital January 1990 - February 1990
Westland Medical Center July 1988 - January 1990
Skills
HIPAA, Management, Healthcare, Disease Management, Managed Care, Healthcare Management, Leadership, Medicare, Healthcare Information..., Public Speaking, Process Improvement, Health Policy, Nursing, Strategic Planning, Hospitals, Team Building, Wellness, Cross-functional Team..., Strategy, Healthcare Consulting, Medicaid, Healthcare Industry
Education
University of Michigan Graduate School of Public Health 2001 — 2003
Master of Public Health (MPH) candidate, Occupational Medicine
University of Phoenix 1999 — 2001
Master of Business Administration (MBA), Health/Health Care Administration/Management
Weatherhead School of Management at Case Western Reserve University 1998 — 1998
Physician Executive Institute Training Certificate, Health/Health Care Administration/Management
Universidad Central del Caribe School of Medicine 1977 — 1981
Doctor of Medicine (MD), Medicine
Blue Cross Blue Shield of Michigan February 2014 - Present
Michigan Neurology Associates, PC May 2012 - December 2013
JDC Enterprises, LLC October 2008 - October 2012
Donald M Leonard Investment Company April 2001 - October 2008
MyStockFund Securities January 2000 - April 2001
MMS Securities, Inc. January 1997 - January 2000
Skills
Financial Modeling, Financial Analysis, Strategic Planning, Finance, Leadership, Risk Management, Accounting, Financial Reporting, Asset Management, Business Process..., Investments, Employee Benefits, Series 7, Managerial Finance, Process Improvement, Management, Analysis, Strategy, Strategic Financial..., Executive Management
Education
University of Detroit Mercy 1979 — 1982
MBA, Finance
Western Michigan University 1973 — 1977
BBA, Accounting
Blue Cross Blue Shield of Michigan June 2014 - Present
Blue Cross Blue Shield of Michigan March 2012 - June 2014
Ally January 1989 - March 2012
GMAC Insurance June 2006 - February 2012
GMAC October 2005 - June 2006
GMAC January 2003 - October 2005
GMAC January 2003 - October 2005
GMAC 1999 - 2003
GMAC 1993 - 2003
GMAC 1994 - 1998
Skills
PMP, ITIL, CMMI, PMO, Vendor Management, Program Management, Project Portfolio..., Business Analysis, SDLC, Process Improvement, IT Strategy, Risk Management, Change Management, Business Process..., Enterprise Architecture, Project Management, Project Delivery, Cross-functional Team..., Strategy, Analysis, Leadership, Enterprise Software, Software Development, Strategic Planning, Budgets, Finance
Education
Walsh College
Masters in Finance, Finance
University of Detroit Mercy
MBA, Finance and Business
Walsh College of Accountancy and Business Administration 1985 — 1988
B.S. Business Adminstration, Finance
Notre Dame
Carat USA February 2015 - Present
Carat USA August 2012 - February 2015
Starcom MediaVest Group May 2012 - August 2012
Starcom MediaVest Group June 2011 - May 2012
Blue Cross Blue Shield of Michigan June 2010 - August 2010
Skills
Broadcast, Media Buying, Digital Media, Media Planning, Digital Marketing, Social Media Marketing, Advertising, Mobile Marketing, Media Strategy, Integrated Marketing, Digital Strategy
Education
Michigan State University - The Eli Broad College of Business 2007 — 2011
B.A., Marketing, International Business
Universitat Ramon Llull 2010 — 2010
Business
Patterson Bryant Group September 2009 - Present
Blue Cross Blue Shield & Blue Care Network of Michigan 2007 - 2009
Blue Cross Blue Shield of Michigan 2004 - 2007
Blue Cross Blue Shield of Michigan 2001 - 2004
Blue Cross Blue Shield of Michigan 1994 - 2001
Skills
Provider Relations..., WebEx, HIPAA, Health Care Billing..., PPO/HMO Guidelines &..., Provider Contracting &..., Health Care Claims &..., Medical Billing..., EDI ANSI X12, Electronic Trading..., Electronic Health..., Provider Network..., Microsoft Power Point..., EHR, Healthcare Information...
Education
University of Detroit Mercy 1990 — 1994
Bachelor of Science (B.S.), Health Services Administration, 3.4
University of Phoenix 1999 — 2001
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.7
Macomb Community College Health Information Technology 2012 — 2012
Health Information Technology Electronic Health Record Program, Electronic Health Record Implementation Management Program, Certification Voucher
UNIVERSITY PEDIATRICIANS June 2006 - June 2007
Blue Cross Blue Shield of Michigan May 2006 - June 2007
Spectrum Health January 1999 - January 2001
Education
New Horizons Computer Learning Center
Health Care Information Management
University of Detroit Mercy 1990 — 1997
Bachelor of Arts, General Science/Health Education
Search Optics September 2014 - May 2015
Search Optics May 2014 - May 2015
Search Optics March 2013 - May 2015
Commuter Advertising January 2012 - February 2013
Commuter Advertising October 2011 - December 2011
University of Dayton January 2008 - February 2010
Blue Cross Blue Shield of Michigan May 2009 - August 2009
Skills
Social Media Marketing, Event Planning, Marketing, Advertising, Sales, Marketing Communications, Account Management, Sales Process, Sales Presentations, Digital Marketing, Salesforce.com, Nonprofits, Customer Satisfaction, Customer Service, Team Leadership, Business Development, Cold Calling, Lead Generation, Facebook
Education
University of Dayton 2007 — 2011
Bachelor of Science, Finance, Marketing (Sales Emphasis)
Troy High School 2003 — 2007
ArroHealth January 2015 - April 2015
FJA-US/PHS December 2012 - January 2015
OptumInsight - Payer Solutions March 2013 - May 2013
Blue Cross Blue Shield of Michigan February 2012 - April 2012
Arcadian Health Plan September 2010 - February 2012
Kaiser Permanente Colorado October 2006 - April 2010
SIDUS, LLC February 1995 - August 2004
HealthTrust, Inc. June 1991 - February 1995
Skills
Network Management, Provider Relations and..., Strategic Planning and..., Process Improvement, Team Leadership, Mentoring, Revenue Enhancement, Compliance, Program Management, Healthcare Management, Network Administration, Revenue Cycle, Medicare, Managed Care, Leadership, Healthcare, Strategy, Provider Relations, Training, HIPAA, Physicians, Medicare Risk Adjustment, Risk Adjustment, Health Insurance..., Healthcare Consulting, EHR, Management, EMR, Strategic Planning, Team Building
Education
University of Denver
Masters
University of Utah
Bachelor of Science
Washington University in St. Louis
PNP Certificate
American Academy of Professional Coders (AAPC)
Certified Professional Coder (CPC, CRC)
UAW Retiree Medical Benefits Trust December 2013 - Present
Molina Healthcare July 2013 - Present
Molina Healthcare of Michigan July 2011 - Present
Blue Cross Blue Shield of Michigan February 1990 - April 2010
Blue Cross Blue Shield of Michigan February 1990 - April 2010
Skills
Health Insurance, Employee Benefits, Analysis, Problem Solving, Human Resources, Management, Insurance, Leadership, Customer Satisfaction, Training, Customer Service, Call Centers, Marketing, New Business Development, Team Building
Education
University of Detroit Mercy 1992 — 2000
Liberal Arts
Western Michigan University 1985 — 1988
Benedictine High School
Benedictine High School
ConnectiCare June 2015 - Present
CareFirst BlueCross BlueShield December 2013 - May 2015
Blue Cross Blue Shield of Michigan July 2011 - November 2013
Fubon Life July 2007 - February 2011
Skills
Product Development, SAS, Insurance, VBA, Financial Modeling, Financial Analysis, Access, Business Analysis, Microsoft SQL Server, Oracle SQL
Education
University of Auckland 2005 — 2005
Master, Statistics
University of Auckland 2001 — 2004
Bachelor, Industrial Mathematics
Blue Cross Blue Shield of Michigan November 2013 - Present
Randstad February 2012 - June 2013
Bank of America 2000 - 2008
Michigan National Bank September 1999 - December 2000
Skills
Legal Assistance, Litigation Support, Over 8 years experience..., Legal Research, Legal Writing, Document Review, Litigation, Corporate Law, Legal Documents, Bankruptcy, Civil Litigation, Process Improvement, Self Learning, Subpoenas, Document Drafting, Powers of Attorney, Non-disclosure..., Teamwork, LexisNexis, E-file, Health Insurance, Banking
Education
University of Detroit Mercy 1993 — 1998
Bachelor of Arts (B.A.), Legal Assistant/Paralegal
University of Detroit Mercy 1993 — 1998
Associate of Arts (AA), Legal Administration
Blue Cross Blue Shield of Michigan September 2012 - January 2014
Blue Cross Blue Shield of Michigan November 2011 - September 2012
BCBSM July 2009 - November 2011
Blue Cross Blue Shield of Michigan 2008 - 2011
BCBSM January 2002 - July 2009
Skills
Health Insurance, Managed Care, HIPAA, HEDIS, ICD-10, ICD-9-CM, Project Management, Medical Coding, Group Benefit Plans, Employer Groups, Medicare, Vendor Management, Business Process..., Health Information..., Quality Auditing, Program Development, Insurance, Health Policy, Employee Benefits, Program Management, Healthcare, Healthcare Consulting, Healthcare Information..., Process Improvement
Education
University of Detroit Mercy 1974 — 1978
BS, Health Information and Business
Blue Cross Blue Shield of Michigan August 2012 - Present
Office of State Courts Administrator May 2011 - June 2012
Reliance Communications July 2010 - December 2010
Skills
SQL Server, SQL, Java, JSP, AJAX, HTML, J2EE, PL/SQL, C#, Windows, XML, Databases, JavaScript, MySQL, Operating Systems, Access, Tomcat, C, C++, Oracle SQL, Servlets, Web Services, Spring, Eclipse, ASP.NET, jQuery, CSS, Requirements Analysis, Analysis, Visual Basic, UML, Application Development, ASP, Web Development, Websphere, Testing, Agile, .NET, EJB, JPA, JMS, JavaBeans, Android, CVS, JIRA, Confluence, Android Development, Struts, Hibernate 3.1, iBatis
Education
Central Missouri State University 2011 — 2012
Master of Science (MS), Information Technology
Mumbai University 2006 — 2009
Bachelor of Engineering (BE), Information Technology
Network Management Services 2008 - Present
University of Michigan Health System December 2003 - November 2008
Aetna October 1988 - December 2003
Henry Ford Health System 1984 - 1987
Blue Cross Blue Shield of Michigan May 1966 - May 1984
Skills
Health Insurance, Insurance, Healthcare, Employee Benefits, Hospitals, New Business Development, Managed Care, Leadership, Healthcare Management, Medicare, Healthcare Consulting, Account Management, HIPAA, Provider Relations, Health Policy, Medicaid, Network Development, Healthcare Industry, PPO, EHR, Revenue Cycle, Physicians
Education
University of Detroit Mercy 1960 — 1965
Bachelor of Arts (B.A.), Philosophy and Mathematics
Cox Communications October 2013 - Present
Blue Cross Blue Shield of Michigan March 2013 - September 2013
Groundwork Buffalo August 2012 - December 2012
CIT at University of Buffalo November 2011 - December 2012
Pinnacle Education January 2010 - June 2011
Vidyavardhini's College of Engineering & Technology - University of Mumbai June 2010 - May 2011
Prestige Castings Pvt. Ltd. July 2008 - May 2009
Skills
Operations Research, Supply Chain..., Quality Assurance, Minitab, Quality Management, Discrete Event..., Arena Simulation..., facilities planning, facilities design, Facilities Development, Statistics, Production Planning, Six Sigma Deployment, Six Sigma, Lean Manufacturing, Kanban, Kaizen, Industrial Engineering, Facilities Management, Design of Experiments, Time Study, FMEA, Continuous Improvement, Value Stream Mapping, 5S, DMAIC, Manufacturing, SPC, Supply Chain Management, Supply Chain, AutoCAD, Project Planning, Process Improvement, Process Engineering, Business Process Mapping, Root Cause Analysis, Logistics, Project Management, Analysis, ERP, Optimization, Quality Control, Leadership, Process Optimization, MS Project, Data Analysis, Microsoft Project, Operational Excellence
Education
State University of New York at Buffalo 2011 — 2012
Master of Science (M.S.), Industrial Engineering, 3.4
University of Mumbai 2005 — 2009
Bachelor of Engineering (B.E.), Mechanical Engineering, First Class (62%)
BCBSM February 2011 - Present
Blue Cross Blue Shield of Michigan July 2008 - March 2011
Health Solutions July 2006 - July 2008
Skills
Health Promotion, Health Education, Public Health, Wellness, Healthcare, Wellness Coaching, Health Insurance, Managed Care, Program Development, Disease Management, Prevention, Nutrition, Behavior Change, Healthcare Management, Program Evaluation, Employee Benefits, Community Health, Nutrition Education, Medicaid, Medicare Part D, Employee Wellness, HIPAA, Insurance, Healthcare Consulting, Utilization Management, Corporations, Provider Relations, Healthcare Information...
Education
University of Alabama 2004 — 2006
MA, Health Education and Health Promotion
Western Michigan University 1991 — 1996
BS, Community Health Education
Priority Health June 2013 - Present
UnitedHealth Group April 2012 - May 2013
Computer Sciences Corporation June 2010 - March 2012
XL Health January 2010 - May 2010
Oregon Dental Services (ODS) April 2009 - October 2009
Regence BlueCross BlueShield of Oregon September 2008 - March 2009
Blue Cross Blue Shield of Michigan October 2006 - August 2008
Priority Health August 2006 - October 2006
Regence BlueCross BlueShield of Oregon February 2006 - July 2006
Premera Blue Cross August 2001 - September 2005
Skills
Requirements Analysis, Solution Architecture, IT Strategy, Project Management, Program Management, Business Analysis, Management, Health Insurance
Education
University of Connecticut 1999 — 2000
Master of Science (MS), Biotechnology
Blue Cross Blue Shield of Michigan September 2013 - Present
Geisinger Health System April 2012 - August 2013
Dell June 2011 - March 2012
Aetna May 2010 - May 2011
General Motors November 1998 - October 2009
J.P. Morgan February 1998 - October 1998
HBO February 1997 - January 1998
JMFE August 1995 - January 1997
Connecticut Mutual Insurance July 1990 - July 1995
Skills
SDLC, Requirements Analysis, Databases, Business Analysis, Enterprise Architecture, IT Strategy, Vendor Management, Integration, Solution Architecture
Education
University of Alberta
Master's Degree
mpti
Blue Cross Blue Shield September 2011 - Present
Blue Cross Blue Shield of Michigan January 2011 - Present
Blue Cross Blue Shield of Michigan December 2000 - Present
DenteMax February 2007 - July 2009
Blue Cross Blue Shield of Michigan August 1999 - December 2000
Blue Cross Blue Shield of Michigan July 1986 - September 1999
Skills
Leadership Development, Project Execution, Problem Solving, Product Development, Healthcare, Process Improvement, Project Management, Vendor Management, Business Process..., Leadership
Education
University of Detroit Mercy 1973 — 1981
MBA, Business
Michigan Peer Review Organization April 2009 - Present
Blue Cross Blue Shield of Michigan 1986 - 2009
ERNST&YOUNG (formerly Arthur Young) July 1982 - April 1986
Skills
Medicare, Process Improvement, Managed Care, Financial Reporting, Healthcare, Insurance, Leadership, Hospitals, Healthcare Management, Healthcare Information..., Policy, Data Analysis, HIPAA
Education
University of Detroit Mercy
Master of Business Administration (M.B.A.), Finance, General
Wayne State University
Bachelor’s Degree, Accounting
University of Michigan Health System October 2010 - Present
Blue Cross Blue Shield of Michigan December 1984 - July 2009
Skills
Certified in Healthcare..., Healthcare Information..., Hospitals, Patient Safety, Informatics, Inpatient, Medicine, Critical Care, BLS, Quality Improvement, Health Education, ACLS, Pediatrics, Medical Education, Managed Care, Health Policy, Epidemiology
Education
Bronson Hospital School of Nursing, Kalamazoo MI
RN Diploma Program affiliated with WMU, Registered Nursing/Registered Nurse
University of Detroit Mercy
Bachelor of Nursing, Nursing Science, Magna Cum Laude
Detroit Medical Center (DMC) June 2015 - Present
Henry Ford Health System October 1998 - Present
Blue Cross Blue Shield of Michigan March 2015 - May 2015
Henry Ford Health System January 2011 - February 2015
Skills
Hospitals, Healthcare Management, EMR, Revenue Cycle, Healthcare, Quality Improvement
Education
Wayne State University 2010 — 2014
Master of Science (M.S.), Public Health Administration
University of Detroit Mercy 2007 — 2009
Bachelor's of Scince, Health/Health Care Administration/Management
Blue Cross Blue Shield of Michigan November 2012 - Present
Oakwood Home Care September 2008 - January 2012
Turning Pointe January 2007 - April 2009
Coram Healthcare January 1996 - January 1998
Education
University of Florida in Gainesville 2008 — 2011
Master of Science, Forensic Science
University of Detroit Mercy 1990 — 1992
Master's Degree, Health Administration
Mercy College of Detroit 1980 — 1984
Bachelor's Degree
Blue Cross Blue Shield of Michigan 1989 - 2009
Skills
PC, Level 1 driver, General Labor
Education
University of Detroit Mercy 1999 — 2005
Bachelor, Language Arts
Highland Park Community College 1984 — 1987
Associates of Science
Blue Cross Blue Shield of Michigan June 1982 - Present
Oakland County Prosecutors Office July 1978 - June 1982
Consumer Protection Division, City of Detroit 1974 - 1978
Skills
Fraud, Claim, Insurance, Private Investigations, Medicare, Health Insurance, Medicaid, Claims Management, Liability, Provider Relations, Managed Care, Investigation, Disability Insurance, Process Improvement, Enforcement, Evidence, Workers Compensation, Internal Investigations, Background Checks, Medicare Part D, HIPAA, Medical Billing, HMO, Health Policy, Employee Benefits, Policy, Underwriting, Interrogation, Criminal Justice, Litigation Support, Criminal Law, Courts, Lexis, Casualty, Personal Injury, Mediation, Legal Issues, Arbitration, Police, Appeals, Law Enforcement
Education
University of Detroit Mercy 1969 — 1974
Bachelor's degree
MGM Grand Detroit October 2014 - Present
GOOD STEWARD BUSINESS SERVICES January 2008 - Present
Blue Cross Blue Shield of Michigan August 2013 - July 2014
ACD Direct 2010 - 2013
Education
University of Detroit Mercy
Bachelor of Business Administration (BBA), Personnel Management
Blue Cross Blue Shield of Michigan July 2007 - Present
Skills
Microsoft Office, Process Improvement, Customer Service, Management, Analysis, Leadership, Financial Analysis, PowerPoint, Strategic Planning
Education
University of Detroit Mercy 1998 — 2000
BS Health Services Administration
Blue Cross Blue Shield of Michigan February 2014 - Present
w3r Consulting February 2014 - November 2014
Nightingale Nurses 2012 - February 2014
Concentric Healthcare Staffing January 2009 - August 2011
McLaren Macomb Medical Center November 2006 - October 2008
Skills
Nursing, Healthcare, Medicine, Medicare, Telemetry, Registered Nurses, ACLS, Operating Room..., Cardiac Care, Senior Review Analyst
Education
University of Detroit Mercy 1993 — 1998
Bachelor of Science in Nursing, Nursing Science