Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Michigan Salaries. You can even request information on how much does Blue Cross Blue Shield of Michigan pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Michigan directly from the past employees.
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Blue Cross Blue Shield of Michigan Employees
Title Source April 2015 - Present
Together We Served: Training, Inc July 2014 - Present
Pinnacle Technical Resources Hewlett Packard October 2013 - February 2014
Blue Cross Blue Shield of Michigan October 2012 - May 2013
Blue Cross Blue Shield of Michigan October 2011 - January 2012
M and T Bank January 2009 - May 2010
Bank of America August 1984 - February 2008
Skills
Customer Service, Microsoft Office, Windows, Outlook, Microsoft Word, PowerPoint, Microsoft Excel, Research, Troubleshooting, Team Leadership, Operations Management, Software Documentation, Data Entry, Computer Hardware..., Computer Repair, Computer Software..., Management, Leadership, Policy, Project Planning, Coaching, Project Management, Software Installation, Computer Hardware...
Education
Central Michigan University 2003 — 2006
Master of Science (M.S.), Administration
University of Phoenix- Michigan Campus 1999 — 2002
Bachelor of Science Information Systems, Information Systems, 3.53
Strategy&, part of the PwC network July 2015 - Present
Strategy&, part of the PwC network (formerly Booz & Company) November 2014 - Present
Navigant September 2013 - November 2014
Blue Cross Blue Shield of Michigan June 2011 - September 2013
University of Michigan January 2009 - April 2011
Garden City Hospital May 2010 - September 2010
University of Michigan 2005 - 2009
Center for DNA Fingerprinting and Diagnostics 2003 - 2005
Skills
Healthcare, Data Analysis, Public Health, Strategy, Program Management, Health Policy, Healthcare Information..., Clinical Research, Quality Improvement, Hospitals, Healthcare Management, Research, Lifesciences, SAS, Access, SPSS, Statistics, Qualitative Research, GIS, @Risk, HEDIS, Health Care Reform, NCQA, Health Insurance, Contract Negotiation, Managed Care, Healthcare Analytics
Education
University of Michigan 2009 — 2011
MHSA, Health Management and Policy
University of Michigan 2005 — 2009
MS, Biophysics
Birla Institute of Technology and Science 2000 — 2004
MSc, Biological Sciences
PricewaterhouseCoopers June 2015 - August 2015
GE Lighting January 2014 - May 2015
Kids Against Hunger Cleveland October 2011 - May 2015
Cornerstone Care Advisors June 2013 - August 2013
Case Western Reserve University December 2012 - August 2013
Nano-Harv Technologies LLC November 2012 - April 2013
Sam Sadaps Accounting Services July 2012 - August 2012
University Hospitals of Cleveland October 2011 - May 2012
Blue Cross Blue Shield of Michigan June 2011 - August 2011
Skills
Entrepreneurship, Event Management, Marketing Strategy, Accounting, Public Speaking, Public Relations, Event Planning, Customer Service, Program Management, Nonprofits, Research, Time Management, Marketing, Data Analysis, Budgets, Fundraising, Human Resources, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Analysis, Management, Social Media, Strategic Planning, Start-ups, Community Outreach
Education
Case Western Reserve University 2011 — 2016
Bachelor's Degree, Accounting and Computer Science, 3.76
Avondale High School 2007 — 2011
High School Diploma, 4.17
ArborMetrix, Inc. February 2015 - Present
Blue Cross Blue Shield of Michigan January 2014 - January 2015
Truven Health Analytics (formerly the healthcare business of Thomson Reuters) June 2011 - December 2013
Senate Committte on Health, Education, Labor and Pensions 2010 - 2010
University of Iowa 2006 - 2008
Sigma Nu Fraternity, Inc. 2004 - 2008
Skills
Data Analysis, Research, Statistics, Public Health, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Analysis, Qualitative Research, Non-profits, Microsoft Word, Teaching, Healthcare, Analytics
Education
University of Iowa 2009 — 2010
Master of Public Health (MPH), Health Policy Analysis
University of Iowa 2004 — 2010
Bachelor of Science (B.S.), Psychology
Boston University 2009 — 2009
Master of Public Health (MPH), Health Policy Analysis
Harvard Medical School; Brigham & Womens Hospital January 2014 - Present
University of Southern California August 2006 - August 2011
Show Stoppers Incorporated October 2010 - 2011
Blue Cross Blue Shield of Michigan May 2006 - August 2006
Skills
Polymers, UV/Vis, Spectroscopy, Data Analysis, Biochemistry, Statistics, Matlab, Research, Science, Characterization, NMR, Analytical Chemistry, Chemistry, Mass Spectrometry, Organic Chemistry, Medicinal Chemistry, HPLC, Microscopy, Materials Science, LC-MS
Education
University of Southern California 2006 — 2013
PhD, Chemistry
Case Western Reserve University 2002 — 2006
Bachelor of Arts (B.A.), Chemistry, Environmental Studies
Blue Cross Blue Shield of Michigan September 2013 - Present
Wayne State University Physician Group April 2013 - September 2013
MetLife May 2010 - April 2013
MetLife March 2004 - May 2010
MetLife September 2002 - March 2004
MetLife June 2001 - September 2002
MetLife December 2000 - June 2001
MetLife July 1997 - December 2000
EDS Group September 1996 - March 1997
Medix Ambulance Service March 1994 - March 1995
Skills
Business Analysis, Business Process..., Business Process, Requirements Gathering, SDLC, Process Improvement, Vendor Management, Benefits Administration, Project Coordination, Oracle SQL, Office 2010, MS Project, Visio, SharePoint, Team Leadership, Project Portfolio..., PMP, Databases, Software Project..., Project Management, Software Documentation, PMO, Requirements Analysis, Business Requirements, Testing, Oracle, Insurance, Risk Management, Program Management, Change Management, Process Engineering, Microsoft Office
Education
Capella University 2015 — 2018
Master of Health Administration (MHA), Informatics
University of Phoenix-Metro Detroit Campus 2005 — 2007
Master of Business Administration (MBA), Technology Management
University of Phoenix-Metro Detroit Campus 2002 — 2004
Bachelor of Science, Business Administration
University of Phoenix-Metro Detroit Campus 2001 — 2002
Non-Degree Certificate, Project Management
Michigan Public Health Institute (MPHI) April 2015 - Present
Blue Cross Blue Shield of Michigan May 2014 - April 2015
University of Michigan Center for Value-Based Insurance Design September 2012 - April 2014
Blue Cross Blue Shield of Massachusetts May 2013 - August 2013
National Academy for State Health Policy January 2011 - August 2012
National Academy for State Health Policy April 2009 - December 2010
The Mellman Group July 2008 - December 2008
Skills
Health Policy, Policy Analysis, Public Policy, Program Evaluation, Public Health, Qualitative Research, Policy, Data Analysis, Non-profits, Research, Nonprofits
Education
University of Michigan 2012 — 2014
MHSA, Department of Health Management and Policy
Bates College 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Sociology
IES Abroad
IES Abroad
IES Abroad
IES Abroad
Ally December 2014 - Present
Blue Cross Blue Shield of Michigan May 2014 - December 2014
Blue Cross Blue Shield of Michigan May 2013 - May 2014
Blue Cross Blue Shield of Michigan May 2012 - May 2013
Comerica October 2011 - May 2012
Blue Cross Blue Shield Michigan July 2011 - October 2011
Delphi Automotive Systems July 2007 - January 2011
Affiliated Computer Services March 2005 - April 2007
VIA Information Tools August 2004 - February 2005
Comcast August 2002 - February 2004
Skills
Program Management, Management, Leadership, Vendor Management, Change Management, Process Improvement, Project Management, Cross-functional Team..., Business Process..., Strategy
Education
Central Michigan University 1990 — 1992
Master's Degree, Organizational Development
Central Michigan University 1985 — 1989
Bachelor of Applied Arts (BAA), Communications, Journalism
Blue Cross Blue Shield of Michigan October 2013 - Present
Michigan State University November 2014 - December 2014
Lansing Community College August 2011 - October 2013
Cornerstone University May 2013 - June 2013
Baker College January 2013 - May 2013
InterVarsity Christian Fellowship/USA August 2008 - June 2011
Perry High School August 2006 - August 2007
Carson City-Crystal Area Schools August 2001 - August 2006
Skills
Creative Writing, Public Speaking, Editing, Research, Teaching, Community Outreach, Higher Education, Volunteer Management, Curriculum Design, Nonprofits, Curriculum Development, Fundraising, Theology, Non-profits, Program Development, Leadership Development, Tutoring, Student Development, Adult Education, Social Media, Staff Development, Event Planning, Writing, Microsoft Office, Poetry, Leadership, Coaching, PowerPoint
Education
Central Michigan University 2002 — 2005
MA, English Language and Literature, Creative Writing
Central Michigan University 1996 — 2000
BS in Secondary Education, English, Speech
Alpha Kappa Psi Motor City Alumni September 2013 - Present
Re/Max Classic February 2013 - Present
BNI 2010 - 2010
Blue Cross Blue Shield of Michigan 2002 - 2010
Skills
Single Family Homes, Sellers, Condos, Buyer Representation, First Time Home Buyers, Seniors, Relocation, Relocation Buyers, Downsizing, HUD, HUD Foreclosures, Fannie Mae, Real Estate, REO, Foreclosures, Residential Homes, Home Staging, FHA, Investment Properties, Short Sales, Selling, Sales
Education
Fort Hays State University 1991 — 1993
Bachelor of Science (BS), Business/Corporate Communications
Barton County Community College 1980 — 1991
Associate's degree, General Studies
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Care Network January 2012 - Present
Education
Central Michigan University 2010 — 2015
MBA
Oakland University 1993 — 1997
Bachelor of Arts
Rubbed July 2015 - Present
Michigan Conference of Teamsters Welfare Fund June 2014 - Present
Blue Cross Blue Shield of Michigan July 2012 - June 2014
National Management Association 2006 - 2014
Blue Cross Blue Shield of Michigan June 2011 - July 2012
Blue Cross Blue Shield of Michigan September 2008 - June 2011
Blue Cross Blue Shield of Michigan August 2006 - September 2008
American Eagle Outfitters May 2004 - August 2006
Gap Inc. 2002 - 2004
Skills
Sales, Recruiting, Marketing, Benefits Administration, Leadership, Employee Benefits, Management, Problem Solving, Customer Service, Human Resources, Public Relations, Product Development, Health Insurance, Process Improvement, Insurance, Account Management, Strategic Planning, Business Analysis, Data Analysis, Customer Satisfaction, Team Building, Marketing Strategy, Cross-functional Team..., Call Center, Healthcare, Training, Customer Retention, Medicare, HIPAA, B2B, Time Management, Team Leadership, Call Centers, Change Management, Budgets, Vendor Management, Inventory Management, Performance Management, Coaching, Analysis, Managed Care
Education
Bryant University 2002 — 2004
Bachelor's, Marketing/Advertising
University of Michigan-Dearborn 1998 — 2000
Bachelor's degree, Marketing
Henry Ford Community College 1995 — 1998
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Blue Cross Blue Shield of Michigan October 2014 - Present
Ameristaff Nursing Services June 2013 - March 2014
William Beaumont Hospital June 2001 - May 2013
HAVEN of Oakland County 2005 - 2009
William Beaumont Hospitals 2004 - 2009
St. Joseph Hospital 1999 - 2001
Oakland County 1999 - 2001
Pioneer Home Health Care 1999 - 2001
Havenwyck Hospital 1999 - 2001
Skills
Nursing, ACLS, BLS, Critical Care, Cardiac, Medical/Surgical, Acute Care, Telemetry
Education
Ohio University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Nursing Science
Oakland Community College 1997 — 1999
Associate of Science (AS), Nursing
Carnegie Institute 1989 — 1991
Certified Medical Assistant
Oakland Community College 1985 — 1987
Associate of Arts (AA), Liberal Arts
Dondero High School 1983 — 1985
Bishop Foley High School 1981 — 1983
Accenture September 2015 - Present
Deloitte Consulting, LLC August 2014 - August 2015
Deloitte August 2012 - August 2014
University of Michigan School of Public Health August 2011 - June 2012
Blue Cross Blue Shield of Michigan May 2011 - August 2011
University of Michigan September 2010 - May 2011
Mercer June 2010 - August 2010
Towers Watson June 2009 - August 2009
Skills
Analytical Approach, Excel, Data Analysis, Risk Management, Databases, SAS, R, Statistical Modeling, Quantitative Analytics, Stata, Statistics, SPSS, Data Mining, Survival Analysis, Management Consulting, Economics
Education
University of Michigan 2010 — 2012
Master, Biostatistics
Eastern Michigan University 2008 — 2010
Bachelor, Actuarial Science
Beijing Normal University 2006 — 2008
Bachelor, Business Administration
University of Toledo August 2013 - Present
Coalition for Activity and Nutrition to Defeat Obesity January 2013 - May 2013
Colorado State University August 2011 - May 2013
Colorado State University August 2011 - May 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Monroe High School February 2011 - May 2011
St. Joseph Mercy July 2010 - January 2011
Skills
Cpr Certified, Fitness, Public Speaking, Health Promotion, Research, Exercise Physiology, Customer Service, Health Education, Event Planning, Microsoft Office, Personal Training, PowerPoint, Teaching, Healthcare, Leadership, Sports
Education
University of Toledo 2013 — 2016
Doctor of Philosophy (PhD), Health Education
Colorado State University 2011 — 2013
Master of Science (M.S.), Exercise Science
Central Michigan University 2006 — 2011
Bachelor of Science (B.S.), Health Fitness in Preventive and Rehabilitative Programs
Monroe High School 2002 — 2006
Blue Cross Blue Shield of Michigan January 2012 - Present
Blue Cross Blue Shield of Michigan July 2007 - January 2012
Blue Care Network of Michigan June 2004 - July 2007
Blue Care Network of Michigan January 2002 - June 2004
Blue Care Network of Michigan March 2000 - February 2002
Blue Care Network of Michigan March 1999 - March 2000
Electronic Data Systems March 1997 - March 1999
Electronic Data Systems March 1996 - March 1997
Skills
Strategic Planning, Cross-functional Team..., Health Insurance, Healthcare, Process Improvement, Insurance, Visio, Healthcare Management, Managed Care, Organizational..., Medicare, Project Management, Bilingual - English /..., Operations Management, Compliance, Health Care Reform, Change Management, Benefits Administration, Business Analysis, Business Process..., CRM, Claim, Employee Training, HIPAA, Healthcare Information..., Human Resources, Leadership, Management, Medicaid, Policy, Program Management, Project Planning, Recruiting, Strategy, Team Building, Training, Vendor Management, Data Analysis, Integration, Administration
Education
Bowling Green State University 1991 — 1993
MA, French
L'Institut de Touraine 1991 — 1992
-, French Language
Central Michigan University 1986 — 1991
BAA, Communications and French
Blue Cross Blue Shield of Michigan 2013 - Present
Blue Cross Blue Shield of Michigan 2011 - 2012
BCBSM May 2009 - 2011
Youngsoft Inc 2007 - 2009
Geometric Americas, Inc. July 2004 - 2007
Geometric Ltd. 2000 - 2007
Skills
Software Project..., Solution Architecture, Vendor Management, PMP, Program Management, SOA, Business Analysis, SDLC, Requirements Analysis, Project Management, Software Development, Integration, Six Sigma, Cloud Computing, MS Project, Product Development, Management, Agile Project Management, Global Delivery, Business Process, PMO, Outsourcing, SQL, Requirements Gathering, Cross-functional Team..., Management Consulting, Oracle, Team Leadership, Quality Assurance, CRM, Pre-sales, Business Transformation, ERP, Business Process..., IT Strategy, Business Intelligence, Agile Methodologies, Testing, Analytics, Change Management, Project Portfolio..., Process Engineering, Enterprise Architecture, Product Management, Project Delivery, ITIL, Team Management, Visio, Process Improvement, Resource Management
Education
Birla Institute of Technology 2002 — 2004
Master's Degree
Indian Institute of Technology, Kanpur 1996 — 2000
Bachelor's Degree
Blue Cross Blue Shield of Michigan May 2009 - Present
Blue Cross Blue Shield of Michigan November 2001 - May 2009
Blue Cross Blue Shield of Michigan October 1999 - November 2001
Skills
Health Insurance, Employee Benefits, Visio, Call Centers, Process Improvement, Software Documentation, Managed Care, Insurance, Health Policy, Benefits Administration, Medicare, Healthcare, Customer Service, HIPAA, Disability Insurance
Education
Capella University 2005 — 2011
Bachelor of Science, Business Administration
Blue Cross Blue Shield of Michigan June 2015 - Present
Catterton Partners July 2012 - May 2014
PatientPoint July 2012 - December 2012
Deutsche Bank July 2010 - July 2012
Citigroup July 2008 - June 2010
Education
Boston College - Carroll School of Management 2004 — 2008
Bachelor of Science (BSc), Management with concentration in Finance, Minor in Physics
University of Detroit Jesuit High School 2000 — 2004
Blue Cross Blue Shield of Michigan February 2012 - Present
Travelers 2008 - 2012
Hitachi Data Systems 2004 - 2008
Skills
Coordination, Cognos, Business Analysis, C++, MS VC++, Com, Java, IIS, ASP, .NET, Scripting, Oracle SQL, Microsoft SQL Server, Testing, SQL, UML, Visio, Business Intelligence, Data Warehousing, Teradata, Quality Center, Requirements Analysis, SDLC, Requirements Gathering, Systems Analysis
Education
BITS Pilani 2007 — 2008
Master's degree, Computer Software Engineering, A
Thiagarajar College of Engineering 2000 — 2004
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering, A
Blue Cross Blue Shield of Michigan August 2014 - Present
Michigan Schools and Government Credit Union December 2012 - August 2014
Cengage Learning January 2009 - December 2012
Cengage Learning October 2006 - January 2009
Citigroup August 2002 - August 2006
Skills
Taleo Business Edition..., HR Consulting, Access, Strategic Sourcing, M&A experience, Microsoft Office 2007, successfactors admin, employee development, Employee Relations, Compensation, Succession Planning, Organizational..., Learning Management, Applicant Tracking..., Taleo, SharePoint, Instructor-led Training, Crucial Confrontations, Acquisition Integration, Deferred Compensation, Human Resources, Recruiting, Change Management, Content Development, Employee Benefits, Talent Management, Leadership, Performance Management, Management, Employee Engagement, HRIS, Onboarding, Training, Team Building
Education
Central Michigan University 1994 — 1999
BS, Interpersonal and Public Communications
Baker College September 2014 - Present
Blue Cross Blue Shield of Michigan February 2014 - Present
Blue Cross Blue Shield of Michigan July 2012 - January 2014
Trinity Health April 2011 - May 2012
Blue Cross Blue Shield of Michigan August 2001 - March 2011
Blue Care Network 1997 - 2001
St. Mary Mercy Hospital 1981 - 1995
St. Mary Mercy Hospital 1981 - 1995
Skills
Access, Leadership, HIPAA, Healthcare, Call Center, Visio, Data Analysis, Insurance, Policy, Microsoft Office, Analysis, Call Centers, SDLC, Health Insurance, Training, Program Management, Business Analysis, Business Process, Security, Management, Auditing, Medicare, Managed Care, Team Building, Customer Service, Business Process...
Education
Central Michigan University 2013 — 2015
Graduate Certificate in College Teaching, Adult Education and Teaching
Central Michigan University 2007 — 2010
MSA, Leadership
Davenport University 2003 — 2006
Bachelor's degree, Business Administration and Management, General
FairWarning Ready Masters Certification
Franklin High School
Community Choice Credit Union March 2015 - Present
Blue Cross Blue Shield of Michigan January 2012 - April 2015
DST Health Solutions June 2008 - May 2010
DST Health Solutions January 2001 - June 2008
Skills
Software Documentation, Visio, Program Management, Databases, Testing, User Acceptance Testing, Requirements Analysis, Requirements Gathering, Healthcare Information..., Business Analysis, SharePoint, Business Requirements, Information Technology
Education
Central Michigan University 1997 — 2000
Degree: Bachelor of Science, Computer Integrated Manufacturing
Blue Cross Blue Shield of Michigan October 2011 - Present
DenteMax February 2007 - October 2011
Blue Cross Blue Shield of Michigan 1997 - 2007
AT&T July 1983 - May 1996
Price Waterhousecoopers August 1979 - July 1983
Skills
Finance, Budgets, Cost Accounting
Education
Bucknell University 1975 — 1979
BS Business Administration, Accounting
Blue Cross Blue Shield of Michigan July 2013 - Present
CSC April 2007 - July 2013
Covansys February 2002 - April 2007
Pentasoft Technologies India. February 1998 - February 2002
Skills
Enterprise IT..., VoIP, IT Strategy, Data Center, Network Engineering, CISSP, Security, Networking, CCNP, Enterprise Architecture, Cisco Nexus, Software Project..., Solution Architecture, Requirements Analysis, Project Planning, SDLC, IT Service Management, Cisco UCS, F5 BigIP
Education
University of Phoenix 2011 — 2013
Master of Science (MS), Information Technology
Bharathiar University 1994 — 1997
Bachelor of Science (B.Sc.), Computer Science
General Motors September 2014 - Present
Blue Cross Blue Shield of Michigan January 2014 - August 2014
Yahoo October 2012 - November 2013
Yahoo! November 2011 - October 2012
Yahoo! January 2010 - November 2011
Detroit Free Press February 2008 - January 2010
Detroit Free Press September 2005 - February 2008
Detroit Free Press September 2001 - August 2005
The Charlotte Observer May 2001 - August 2001
Red Herring September 2000 - May 2001
Skills
Journalism, Editing, AP Style, Writing, Content Management, Multimedia, Online Publishing, Online Communities, Online Sales, Ap Style, Newspaper, Community Sites, Newspapers, Sales, Feature Articles, News Writing, Online Journalism, Copy Editing, Storytelling, Breaking News, Editorial, Blogging, Digital Media, Publishing, WordPress, Social Media, Publications, Headline Writing, Content Development, New Media, Content Strategy, Web Content Management, Magazines, Proofreading, Fact-checking, Web Editing, Newsletters, Media Relations, Press Releases, Copywriting, Facebook, Publicity, Investigative Reporting, Freelance Writing, Creative Writing, SEO, Speech Writing, SEO copywriting, Social Networking, CMS
Education
Boston University 1988 — 1990
Master of Science, Reporting on Science and Medicine
Wabash College 1983 — 1987
Bachelor of Arts, Biology
Carmel High School 1980 — 1983
Blue Cross Blue Shield of Michigan December 2012 - Present
Blue Cross Blue Shield of Michigan September 2012 - December 2012
Blue Cross Blue Shield of Michigan February 2012 - September 2012
Health Plan of Michigan July 2011 - February 2012
Health Plan of Michigan February 2010 - July 2011
Health Plan of Michigan, Inc May 2009 - February 2010
Health Plan of Michigan, Inc May 2008 - May 2009
Health Plan of Michigan, Inc December 2007 - May 2008
Health Plan of Michigan, Inc December 2006 - November 2007
Canadian Professional Golf Tour May 2006 - October 2006
Skills
Analysis, Business Process..., Data Analysis, HEDIS, HIPAA, Healthcare, Healthcare Management, Health Insurance, Managed Care, Management, Process Improvement, Program Management, Quality Improvement, Quality Management, Six Sigma, Training
Education
University of Detroit Mercy 2007 — 2009
MHSA, Health Service Administration
Barry University 2002 — 2006
BS, Marketing
University of Detroit Mercy, College of Engineering and Science
Ford Motor Company February 2012 - Present
FBI - Platinum Solutions January 2009 - 2011
Blue Cross Blue Shield of Michigan March 2006 - March 2008
General Motors June 1996 - March 2006
Skills
SDLC, Program Management, PMP, Requirements Analysis, Software Project..., PMO, Process Improvement, MS Project, Business Analysis, Project Management, Integration, Project Portfolio..., Agile Methodolgy, Earned Value Management, Infrastructure..., Leadership, Business Intelligence, Microsoft Project
Education
Carnegie Mellon University 2004 — 2006
Masters, Information Technology
Wayne State University 1987 — 1990
Masters of Business Admininstration
Eastern Michigan University 1974 — 1980
Bachelor of Business Administration (BBA)
Wayne State University
Bachelor of Arts in Psychology
Dr. Thomas Bering, MD August 2010 - Present
Dr. Thomas J.W. Bering, MD August 2010 - Present
Blue Cross Blue Shield of Michigan May 2010 - August 2010
Skills
Medical Terminology, Data Entry, Medical Records, Medical Billing, Fax, Appointment Scheduling, Administrative..., Medical Transcription, Filing, HIPAA, Medical Coding, Outlook, Telephone Skills, Office Management, ICD-9, CPT, Clerical Skills, Spreadsheets
Education
University of Detroit Mercy 2012 — 2017
Bachelor's degree, Health Services Administration, Sophomore/Junior
Macomb Community College 2008 — 2016
Associate's degree, General Studies
Carnegie Institute 2009 — 2010
Certificate in Medical Administrative Assistant
Carnegis Institute 2009 — 2010
Certificate, Medical Administrative/Executive Assistant and Medical Secretary
Macomb Community College
Associate's degree
University of Detroit Mercy
Bachelors Degree, Health Services Administration
ProMotion Technology Group September 2014 - Present
Blue Cross Blue Shield of Michigan August 2012 - September 2014
SteelPro Inc. March 2011 - September 2011
Dura Automotive September 2008 - November 2010
Huron Consulting Group February 2008 - September 2008
General Dynamics Land Systems April 2003 - February 2008
Huntington National Bank April 2002 - April 2003
Cardinal Health April 2000 - April 2002
Fentress, Brown Associates, LLC December 1998 - April 2000
Wendy's International June 1997 - December 1998
Skills
Tax Accounting and..., US GAAP, Accounting, Tax, Corporate Tax, Income Tax, Payroll, Financial Reporting, GAAP, General Ledger, Finance, Internal Controls, SEC Filings, Sarbanes-Oxley Act
Education
Capital University Law School 1997 — 2000
Masters Degree, Taxation, 3.71 / 4.00
Capital University 1989 — 1993
Bachelors Degree, Economics/Spanish, 3.75 / 4.00
Romeo High School 1985 — 1988
Diploma, General
Coventry Health Care February 2012 - Present
PNC July 2009 - February 2012
BNY Mellon October 2008 - April 2009
Giant Eagle April 2008 - October 2008
PNC Bank December 2007 - April 2008
Blue Cross Blue Shield of Michigan May 2006 - December 2007
Skills
Vendor Management, SDLC, Visio, PMP, Program Management, Integration, MS Project, PMO, Project Management, Risk Management, Change Management, Analysis, Testing, Management, Project Planning, Data Warehousing, Leadership, Oracle, Training, Business Requirements, Resource Management, Contract Management, Business Process..., Business Analysis
Education
Bangalore University 1975 — 1980
Bachelor of Engineering (BE), Chemical Engineering
SIT 1975 — 1980
Bachelor of Engineering (BE), Chemical Engineering
Blue Cross Blue Shield of Michigan November 2009 - Present
AT&T/Global Enterprise Solutions January 1991 - May 2009
Michigan Bell Communications Inc. /Ameritech October 1986 - December 1990
Skills
VoIP, Telecommunications, Network Engineering, Cisco Call Manager, Cisco, PBX, Cisco Technologies, Project Management, Managed Services, Troubleshooting, Wireless, Telephony, Management, Integration, Strategy, Call Centers, Data Center, LAN-WAN, Vendor Management, Disaster Recovery, MPLS, WAN, Team Leadership, Unified Communications
Education
Central Michigan University 1984 — 1986
Bachelor of Science, Business Administration; Management Information Systems
Blue Cross Blue Shield of Michigan February 2011 - Present
Paragon Leadership International 2001 - Present
Skills
Leadership, Leadership Development, Executive Coaching, Leadership Team..., Strategic Planning, Training, Strategy, Facilitation, Public Speaking, Organization Development, Action Learning, Talent Management, 360 Feedback, Competency Framework..., Process Improvement, Mentoring, Succession Planning, Emotional Intelligence, Performance Management, Career Development...
Education
Bowling Green State University
M.S., Organization Development
Michigan State University
B.A., Business & Education
Alteris Group April 2014 - Present
Onset Marketing February 2011 - November 2011
Carlson Marketing Group January 2000 - April 2005
Carlson Marketing Group April 1989 - January 2000
Maritz January 1986 - February 1989
Blue Cross Blue Shield of Michigan December 1983 - February 1986
Additional experience 1977 - 1983
Skills
Integrated Marketing, Marketing, Public Relations, Marketing Strategy, Content Management, Management, Program Management, Sales, Fundraising, Video, Art Direction, Editorial, Press Releases, Relationship Marketing, Marketing Communications, Social Media, Creative Writing, Graphic Design, Social Media Marketing, Creative Direction, Account Management, Brand Development, Digital Marketing, Advertising, Product Launch, Copywriting, Blogging, Newsletters
Education
Cleary University 2004 — 2006
MBA, Business
Ohio University 1974 — 1976
BSJ, Journalism, Political Science and Sociology
Boston University
Certification, Paralegal
Henry Ford Community College
Blue Cross Blue Shield of Michigan February 2011 - Present
Miller Canfield December 2006 - October 2010
Cahill Gordon & Reindel October 2002 - May 2006
Skills
Litigation, Civil Litigation, Corporate Law, ERISA, Affordable Care Act, COBRA, Healthcare, Coordination of Benefits, Provider Relations, Health Insurance, Qualified Retirement..., Retirement Benefits, Personal Training, Fitness Training, Fitness, Wellness
Education
Brooklyn Law School 1999 — 2002
Doctor of Law (JD), Law
Emory University 1995 — 1999
Bachelor of Arts (BA), Political Science and Government
Stahls' ID Direct November 2012 - Present
DenteMax (Blue Cross Blue Shield subsidiary) August 2008 - November 2012
Blue Cross Blue Shield of Michigan October 2006 - August 2008
American Red Cross Southeastern Michigan Blood Services Region December 2003 - October 2006
American Red Cross Southeastern Michigan Chapter March 2001 - December 2003
Skills
Public Relations, Corporate Communications, Strategic Communications, Marketing Communications, Social Media Marketing, Digital Marketing, Integrated Marketing, Brand Communication, Email Marketing, Newsletter Writing, Copywriting, AP Style Guide Writing..., Research, Editing, Internal Communications, Publications, Publications Management, Online Publications, Photography, Newsletters, Online Marketing, Advertising, Management, Media Relations, Corporate Branding, Press Releases, Editorial, Content Strategy, Event Management, Web Content, Content Development, Crisis Communications, Online Publishing, Market Research, Communications Planning, Social Networking, Copy Editing, Speech Writing, Publicity, Strategy, Social Media, Event Planning, Content Management, New Media, Marketing, Strategic Planning
Education
Michigan State University 1996 — 2000
B.A., Communication Arts and Sciences
Central Michigan University 2007 — 2013
Masters of Science in Administration, Leadership
Blue Cross Blue Shield of Michigan March 2011 - Present
Caterpillar Inc. January 2005 - March 2011
GfK Arbor 2001 - 2004
NOP Automotive September 1998 - May 2001
Chrysler 1998 - 1998
Advanced Information Consultants 1994 - 1998
Skills
SPSS, Data Analysis, Analysis, Research, Quantitative Research, Qualitative Research, Market Research, Marketing Research, Analytics, Statistics, Survey Monkey, Qualtrics, Report Writing, Survey Design, Survey Research, SurveyMonkey, Project Management, Statistical Data..., Project Portfolio..., Client Presentation, Competitive Analysis, Presentation Development
Education
Burke Institute 2007 — 2008
Certificate of Proficiency in Marketing Research Methodology and Applications, Marketing Research, n/a
University of Michigan 1997 — 1999
MA, Applied Statistics
Michigan Technological University 1991 — 1993
Educational Psychology and Statistics
Bryn Mawr College 1987 — 1991
AB, Psychology, Mathematics
Blue Cross Blue Shield of Michigan May 2001 - Present
Select Care January 1997 - May 2001
Skills
Health Insurance, Managed Care, Process Improvement, Account Management, Claims Management, Medicare, Disability Insurance, Leadership, Healthcare Management, Strategic Planning, Healthcare Information..., Healthcare, Claim, Insurance, Data Analysis, Medicare Part D, Employee Benefits, Underwriting, Healthcare Industry, Call Center, Pharmacy Benefit..., Hospitals, HIPAA, Benefits Administration, Team Building, Call Centers, Access, Training, Vendor Management, Software Documentation, Cross-functional Team..., Analysis, Business Process..., Visio
Education
Bowling Green State University
Blue Cross Blue Shield of Michigan May 2012 - Present
Ally Financial Inc. November 2009 - 2011
Ally Financial Inc. June 2009 - November 2009
General Motors May 2007 - June 2009
General Motors January 2001 - May 2007
Northrop Grumman (Formerly TRW Systems Integration Group) August 1998 - December 2000
TRW Inc. August 1996 - August 1998
TRW Automotive August 1991 - August 1996
First American Title (Formerly TRW Real Estate Loan Services) August 1988 - August 1991
Skills
Program Management, ERP, SAP, Management, Financial Accounting, Healthcare Information..., Business Relationship..., Youth Leadership, Digital Marketing, Shared Service Center, Transparency, IT Management, Vendor Relationships, SDLC, Financial Analysis, Business Intelligence, Process Improvement, Business Process, Strategy, Business Transformation, Change Management, PMP, Leadership, Project Management, Enterprise Software, Integration, PMO, Management Consulting, Software Project..., Project Planning, Consulting, Vendor Management
Education
University of Michigan - Stephen M. Ross School of Business 2003 — 2005
MBA, Executive Management
Duke University - Fuqua School of Business 1990 — 1991
Certificate, Executive Financial Training
Bowling Green State University 1984 — 1988
BSBA, Finance and Accounting
University of Illinois at Urbana-Champaign April 2011 - Present
Illinois Network of Child Care Resource & Referal Agencies November 2009 - April 2011
Office Depot July 2009 - November 2009
Coe-Truman Technologies October 2006 - February 2009
Qualex August 2006 - October 2006
Blue Cross Blue Shield of Michigan May 2006 - August 2006
Central Michigan University May 2002 - May 2006
Blue Cross Blue Shield of Michigan May 2004 - August 2005
Central Michigan University August 2003 - May 2005
Skills
ITIL Certified, XML, C#, VB.NET, Programming, Microsoft SQL Server, Perl, SQL, Visual Studio, Microsoft Office, CSS, Java, NetBeans, Data Analysis, MySQL, ASP.NET, Nonprofits, Object Oriented Design, Algorithm Design, Visual Basic, C, C++, Assembly, JSON, Eclipse, Information Systems..., Relational Databases, Database Design, SQL Server 2005/2000, DB2, Oracle, Photoshop, SSH, ASP, VBA, Android, Computer Hardware, Application Development, Web Development, Non-profits
Education
Parkland College 2011 — 2011
Computer Science
Central Michigan University 2002 — 2006
BS, Computer Science, Mathematics, Management of Information Systems
Blue Cross Blue Shield of Michigan May 2004 - Present
Big Ten Regional User Group February 2007 - December 2010
Blue Cross Blue Shield of Michigan January 1998 - May 2004
Blue Cross Blue Shield of Michigan February 1996 - January 1998
Data Communications Corporation February 1995 - February 1996
Kmart Corporation October 1987 - February 1995
Amerisure Insurance October 1985 - October 1987
Kmart Corporation June 1983 - October 1985
Skills
ERP, Project Planning, Architecture, Troubleshooting, Budget, Leadership, Enterprise Architecture, Business Analysis, Vendor Management, Strategy, IT Management, Business Intelligence, Software Project..., PeopleSoft, Integration, Management, Budgets
Education
Central Michigan University 2010 — 2016
MSA, Information Resource Management
Central Michigan University
BS, Administration
Schoolcraft College
AAS, Computer Programming
Blue Cross Blue Shield of Michigan September 2009 - Present
Blue Care Network October 2005 - September 2009
Education
Wayne State University Law School 1995 — 1999
J.D.
The University of Kansas 1984 — 1988
M.A., Organizational Psychology
Beloit College 1980 — 1984
B.A., Psychology & Education
Blue Cross Blue Shield of Michigan October 2010 - January 2011
Harvard Business School March 2010 - August 2010
SinSyueRen Publisher/Abacus Exam & Competition Center January 2000 - December 2007
National Knowledge Development Association January 2007 - July 2007
Research Center for Public Opinion and Election, NTU, Taipei, Taiwan June 2003 - July 2003
Skills
Quantitative & Quality..., STATA, SAS, SQL,..., Fluent English &..., Stata, SAS, Statistics, Econometrics, Excel, PowerPoint, Access, Word, SQL, Outlook, Health Economics, Data Management, Data Analysis, Research, Economics, Microsoft Office, Statistical Modeling, Market Research, Policy Analysis, Analysis, English, Quantitative Analysis, Mathematics, Eviews, Analytics, Macroeconomics
Education
Boston University 2008 — 2010
Master's degree, Economics
National Taiwan University 2002 — 2008
Bachelor's degree, Economics, Philosophy
Blue Cross Blue Shield of Michigan April 2013 - Present
HP Enterprise Services July 2003 - August 2012
Electronic Data Systems (EDS) 2001 - 2003
Electronic Data Systems (EDS) 1998 - 2001
Skills
PMP, ITIL, Program Management, Project Portfolio..., PMO, IT Service Management, IT Strategy, Service Delivery, IT Outsourcing, Vendor Management, SDLC, Outsourcing, IT Management, Cloud Computing, Requirements Analysis, Project Management, Service Management, Business Process..., Cross-functional Team..., Resource Management, Incident Management, Change Management, Leadership, SharePoint, Process Improvement, Business Analysis, Software Project..., Solution Architecture, IT Operations, HP, Software Development, Strategy, System Deployment, Integration, Project Delivery, Infrastructure, Six Sigma, Enterprise Architecture, Information Technology, Business Process, Disaster Recovery, Data Center, Global Delivery, Pre-sales, Governance
Education
Central Michigan University
Bachelor of Science (B.S.), Business Administration and Management, Industrial Administration
Macomb Community College
Associate's degree, Computer Information Systems
Oakland University
Lean Green Belt
City of Charlotte January 2011 - Present
General Dynamics IT (GDIT) August 2010 - December 2010
CIGNA Insurance August 2009 - December 2009
The Affinion Group December 2008 - March 2009
Bank of America March 2008 - June 2008
General Motors Acceptance Corp May 2005 - July 2007
General Motors Acceptance Corp April 2004 - April 2005
General Motors February 2000 - March 2004
Daimler Chrysler August 1999 - February 2000
Blue Cross Blue Shield of Michigan July 1998 - July 1999
Skills
ITIL, Vendor Management, IT Service Management, PMO, Six sigma, BMC Remedy, Disaster Recovery
Education
Boston University
B.A, Liberal Arts
Boston University
Bachelor's degree
Blue Cross Blue Shield of Michigan May 2013 - Present
Leaders in Manufacturing Finance Greater Detroit Area 2013 - Present
Truven Health Analytics (Formerly Thomson Reuters Healthcare) April 2009 - December 2012
Thomson Reuters 2009 - May 2012
Laird Technologies 2006 - 2009
Collins & Aikman 2006 - 2006
Eaton 2004 - 2006
Resources Global Professionals / Jefferson Wells 2002 - 2004
DaimlerChrysler 1986 - 2001
Skills
Forecasting, Process Improvement, Managerial Finance, Business Process..., Financial Analysis, Budgets, Finance, Business Planning, Strategy, Management, Variance Analysis, Consolidation, Strategic Planning, Leadership, Due Diligence, Internal Controls, Pricing, Hyperion Enterprise, Analysis, Strategic Financial..., Human Resources, Restructuring, Business Development, Acquisition Integration, Business Analysis, SAP, Six Sigma, Internal Audit, Cash Management, Risk Management, Accounting, Sarbanes-Oxley Act, Financial Reporting, Financial Accounting, Performance Management, Executive Management, Cross-functional Team..., Auditing, Financial Modeling, Change Management, Access, Outsourcing, Mergers & Acquisitions, Cost Accounting, P&L, Corporate Finance, Financial Management, Budgeting, Financial Planning
Education
Carnegie Mellon University - Tepper School of Business
MBA
Purdue University
BSIM
Willowbrook HS
Blue Cross Blue Shield of Michigan March 2015 - Present
American Society of Employers May 2014 - March 2015
MSX International March 2011 - December 2013
Detroit Medical Center June 2009 - August 2010
AUTOMOTIVE COMPONENTS HOLDINGS, LLC September 2006 - May 2009
Visteon Corporation May 2003 - September 2006
FORD MOTOR COMPANY October 1999 - May 2003
FORD MOTOR COMPANY February 1977 - October 1999
Skills
Organizational..., Program Management, Change Management, Training, Cross-functional Team..., Leadership, Employee Training, Human Resources, Six Sigma, Project Management, Team Building, Coaching, Onboarding, Project Planning, Personnel Management, Employee Relations, Analysis, Workshop Facilitation, Business Process..., Project Coordination, Corporate Communications, Organizational..., HRIS Database Management, Learning Management..., Instructional Design, Workforce Planning, Budget Process, Training Curriculum..., Training Co-ordination, Corporate Development, Employee Engagement, Development Of Employees, HR Project Management, HR Consulting, HR Coaching
Education
Eastern Michigan University 2007 — 2009
MSHROD, Human Resources and Organizational Development
Central Michigan University 1997 — 1999
MBA, Business Administration
Eastern Michigan University 1972 — 1976
BBE, Business Education
Blue Cross Blue Shield of Michigan October 2014 - Present
Wayne State University Physician Group December 2013 - October 2014
Wayne State University Physician Group (UPG) August 2012 - December 2013
Franco Public Relations Group August 2011 - August 2012
Franco Public Relations Group June 2010 - July 2011
Central Michigan University Leadership Institute January 2009 - March 2010
Central Michigan University May 2009 - December 2009
Franco Public Relations Group May 2009 - August 2009
Central Michigan University August 2008 - February 2009
Central Michigan University August 2007 - December 2008
Skills
Writing, Media Relations, Social Media, Photography, Graphic Design, Event Planning, Teamwork, Strategic Communications, Public Relations, Publicity, Creative Branding, Videography, Business Writing, Community Relations, Community Development, Brand Implementation, Facebook, Social Media Marketing, Newsletters, Blogging, Press Releases, Editing, Journalism, New Media, Advertising, Marketing, Content Strategy, Feature Articles, Adobe Creative Suite, Video, Television, Publications, Public Speaking, Newspapers, Editorial, Corporate Communications, Nonprofits, Event Management, AP Style, Internal Communications, Crisis Communications, Copywriting, Speech Writing, Radio, Marketing Communications, Multimedia, Social Media Measurement, Cision, Social Networking, Integrated Marketing
Education
Central Michigan University
BAA, Public Relations, Leadership
Allen Park High School
Comerica April 2015 - Present
DocuTell Inc September 2014 - April 2015
ex productive member of society May 2014 - August 2014
Blue Cross Blue Shield of Michigan May 2011 - May 2014
Chrysler LLC February 2005 - December 2008
Chrysler LLC January 1984 - November 2008
Chrysler Group LLC 2002 - 2008
Chrysler LLC February 2001 - February 2005
Chrysler LLC January 1999 - February 2001
Chrysler LLC January 1984 - January 1999
Skills
Process Improvement, Databases, SDLC, Visio, Management, Unix, Cross-functional Team..., XML, Program Management, Business Analysis, Automotive, Integration, IT Strategy, Access, Analysis, Leadership, Requirements Analysis, Project Management, Data Center, Business Intelligence, Team Leadership, DB2, Vendor Management, Continuous Improvement, Business Process..., Java, Software Project..., Outsourcing, IT Management, Change Management, Customer Satisfaction, Software Documentation, Marketing, Solution Architecture, Pattern Recognition, Software Implementation..., Role Based Access..., Information Security, IDM/ITIM, RSA Security, SOA
Education
Central Michigan University
MS, General Administration
Central Michigan University
BS, Industrial Management
Lightware USA September 2014 - Present
High Resolution Systems September 2014 - Present
Scott Strategic May 2014 - Present
Floppy Revolution February 2001 - Present
Diplomat Specialty Pharmacy January 2013 - May 2014
TransFUSION Network August 2009 - December 2012
TransIT Solutions June 2008 - December 2012
Go To Transport June 2008 - December 2012
Blue Cross Blue Shield of Michigan May 2001 - June 2008
Riegner & Associates February 2001 - May 2001
Skills
Marketing, Creative Direction, Marketing Strategy, Social Media Marketing, Social Media, Advertising, Branding & Identity, Graphic Design, Brand Management, Strategy, Corporate Branding, Coaching, Web Design, Leadership, Brand Development, Email Marketing, Analytics, Marketing Communications, SEO, Online Marketing, Management, Baseball, Google Analytics, Online Advertising, Public Relations, Graphics, Photography, Trade Shows, Strategic Planning, Art Direction, Brand Awareness, Social Marketing, Google Adwords, Web Analytics, User Experience, User Interface Design, Creative Strategy, Market Research, Content Strategy, CRM, Online Branding, Google Webmaster Tools, Search Engine Ranking, Media Relations, Marketing Research, Mentoring, Crisis Communications, Cross-functional Team..., Team Leadership, Leader
Education
Central Michigan University 1995 — 1998
Bachelor of Applied Arts, Major: Design/Marketing, Minor: Art History
Blue Cross Blue Shield of Michigan November 2013 - Present
H&R Block October 2011 - May 2013
Best Buy October 2005 - January 2011
Best Buy October 1999 - October 2005
Skills
Store Management, Profit, Retail, P&L Management, Operations Management, Client-centric, Customer Satisfaction, Multi-unit, Training, Sales Management, Leadership Development, Merchandising, Income Statement, Inventory Control, Loss Prevention, Inventory Management, Store Operations, Visual Merchandising, Customer Experience, Retail Sales, Multi-Unit Management, Big Box, People Development, Multi-channel Retail, New Store Openings, Planograms, Shrinkage, District Management, P&L, Performance Management, Cross-functional Team..., Hiring, Driving Results, Sales, Strategy, Customer Retention, Budgets, Time Management, Employee Training, POS, Accountability
Education
Madonna University 2010 — 2015
Business Administration
Schoolcraft College 2000 — 2002
Associates Degree, Applied Sciences
California State Polytechnic University-Pomona 1999 — 2000
Mechanical Engineering
Blue Cross Blue Shield of Michigan August 2014 - Present
Blue Cross Blue Shield of Michigan August 2013 - August 2014
Blue Cross Blue Shield of Michigan May 2013 - August 2013
Cedarville University August 2010 - May 2013
Medical Mutual May 2012 - August 2012
Hoelterhoff's Nursery June 2011 - August 2011
Skills
Actuarial Science, Health Insurance, Insurance, Probability, Microsoft Excel, Risk Management
Education
Cedarville University 2010 — 2013
Mathematics, Mathematics, 3.73
College of DuPage 2009 — 2010
Mathematics, 4.0
Michigan Professional Insurance Exchange January 2015 - Present
Cascade Community Foundation 2013 - 2015
Cascade Community Foundation 2013 - 2015
The Hanover Insurance Group March 2010 - December 2014
Hanover Professional Portfolio a division of Hanover Insurance Group December 2008 - February 2010
The Hanover Insurance Group September 2006 - December 2008
Accident Fund Insurance Company of America May 2003 - September 2006
Accident Fund Insurance Company of America May 2002 - May 2003
Blue Cross Blue Shield of Michigan May 2001 - May 2002
Thomas M. Cooley Law School May 2001 - May 2002
Skills
Claims, Litigation Management, Liability, Insurance, Litigation, Workers Compensation, Claims Management, Compliance, Arbitration, Claim, Corporate Law, Professional Liability, Insurance Law, Product Liability, Legal Liability, Trial Practice, Personal Injury, Commercial Insurance
Education
Thomas M. Cooley Law School 1994 — 1997
J.D., Law
Calvin College 1989 — 1993
B.S, PreLaw/PolScience
Concord
Ll.M, Health Law
Blue Cross Blue Shield of Michigan July 2013 - Present
Schakolad Chocolate Factory October 2009 - Present
Skills
Strategic Communications, Medicare, Customer Engagement, Customer Relations, Microsoft Office, Documentation, Diversity & Inclusion, Software Documentation, Customer Service, Visio, Leadership, Management, Medicare Advantage, Strategy, Access, Project Planning, Data Analysis, Project Management, Business Development, Marketing, Social Media, Social Media Marketing, Outlook, Recruiting
Education
Bowling Green State University 1990 — 1993
B.S
Calvin College 1989 — 1990
SCIO Health Analytics November 2013 - Present
Blue Cross Blue Shield of Michigan December 2013 - September 2014
SCIO Health Analytics February 2011 - November 2013
RGIS March 2009 - November 2010
Skills
Business Intelligence, Business Requirements, Business Analysis, Process Improvement, Visio, Technical Documentation, SharePoint, Enterprise Content..., Project Planning, Requirements Analysis, Testing, Healthcare, Requirements Gathering, Analysis, Project Management, Data Analysis, Analytics, Software Documentation
Education
Cardiff University / Prifysgol Caerdydd 2008 — 2009
MBA, Accounting and Finance, 1st Class
S.R.M University 2004 — 2008
Bachelor of Technology (B.Tech), Electronics and Communication Engineering
PSBB Sr Sec School 1990 — 2004
High School, Science
Anderson/Miller Insurance Agency September 2014 - Present
Blue Cross Blue Shield of Michigan January 2014 - September 2014
Blue Cross Blue Shield of Michigan August 2011 - January 2014
Bowling Green State University January 2012 - May 2012
Blue Cross Blue Shield of Michigan March 2011 - August 2011
Columbus Clippers March 2009 - September 2010
Skills
Marketing Communications, Strategic Communications, Marketing, Editing, Social Media Marketing, Social Media, Event Planning, PowerPoint, Social Networking, Media Relations, Public Relations, Event Management, Sports, Advertising, Facebook
Education
Bowling Green State University 2011 — 2012
Master of Education (M.Ed.), Sport and Fitness Administration/Management
The Ohio State University 2007 — 2011
Bachelor of Arts (BA), Strategic Communications
Blue Cross Blue Shield of Michigan February 2008 - Present
Comcast Cable April 2006 - February 2008
University of Phoenix 2006 - 2008
State of Michigan May 2004 - March 2006
Skills
Professional..., Office Management, Organizational..., Customer Service, Communication, Higher Education, Public Speaking, Team Leadership, Technical Writing, Facilitators, Time Management, Leadership, Microsoft Office, Motivational Speaking, Project Management, Leadership Development, Highly detail oriented
Education
Capella University 2012 — 2015
Doctor of Philosophy (PhD), Business Administration, Management and Operations
Central Michigan University 2008 — 2010
Master of Science (M.S.), Organizational Leadership
CIBER April 2009 - Present
Compuware November 1999 - March 2009
Electronic Data Systems July 1994 - November 1999
SelectCare 1993 - July 1994
Blue Care Network (HMO Subsidiary of BCBSM) 1992 - 1993
Blue Cross Blue Shield of Michigan 1990 - 1992
Blue Cross Blue Shield of Ohio 1988 - 1990
West Toledo Herald 1988 - 1988
Adrian Daily Telegram 1987 - 1988
Spectra 1985 - 1987
Skills
Software Project..., Web Project Management, Agile Project Management, Business Analysis, Change Management, PMP, Process Improvement, Technical Writing, Agile Methodologies, SDLC, Software Documentation, Training, Requirements Gathering, Analysis, Project Planning, Project Management, Requirements Analysis, SharePoint, Vendor Management, Leadership, Business Process, Management, Visio, Consulting, Business Process..., Program Management, IT Strategy, Cross-functional Team..., Business Intelligence, IT Management, Microsoft Project, PMO, Information Technology, Project Portfolio..., Problem Solving, Technical Documentation, Strategy, Microsoft Office
Education
Siena Heights University 1984 — 1988
BA, English/Communications (focus: corporate communications, PR, advertising, marketing, and journalism)
Baylor University
eLearning Primer
College for Creative Studies
Advanced Web Design, Studio Lighting (Photography), and Interior Design
"The Paper Girl" August 2008 - Present
Blue Cross Blue Shield of Michigan January 2006 - August 2008
Education
University of Phoenix 2005 — 2007
Masters of Management, Human Resources Management
Siena Heights University 2001 — 2003
Bachelor of Arts, Psychology and Business
Cedarville University 1994 — 1998
Psychology and Organizational Communications
RouteOne October 2013 - Present
Jewish Vocational Service (JVS) December 2012 - December 2013
Cengage Learning 2003 - 2011
Cengage Learning 2002 - 2003
Cengage Learning 2001 - 2002
Cengage Learning 2000 - 2001
Cengage Learning 1998 - 2000
Cengage Learning 1994 - 1998
Blue Cross Blue Shield of Michigan 1990 - 1994
Skills
Agile, Change Management, XML, CVS, Subversion, Team Leadership, Process Improvement, Problem Solving, HTML, Eclipse, Quality Assurance, Waterfall, Software Development, Unix, Product Development, Agile Methodologies, Release Management, Configuration Management, Software Configuration..., Software Deployment, System Deployment, Large Scale Deployments, Customer Satisfaction, Innovativeness, Continuous Integration, Perl, SOA, Test Driven Development, Linux, MySQL, Java, SDLC, Project Management, Scrum, Apache, Tomcat, Web Applications, IIS, Program Management, Architecture, Cross-functional Team..., SharePoint, JIRA, Agile Project Management, Content Management, Visual Basic
Education
Central Michigan University 1994 — 1996
Certificate, MSA Software Engineering Administration
University of Michigan 1985 — 1990
Bachelor of Science, Computer Science
Blue Cross Blue Shield of Michigan May 2014 - Present
SS&C GlobeOp March 2011 - May 2014
McLagan September 2010 - March 2011
Susquehanna International Group October 2009 - September 2010
Credit Suisse April 2009 - September 2009
Barclays Capital October 2008 - January 2009
Lehman Brothers July 2003 - October 2008
Education
Baruch College 2006 — 2010
MBA, FINANCE
Stony Brook University 1998 — 2003
Bachelors, Business Mgmt / Economics
General Motors December 2013 - Present
Compuware October 2011 - December 2013
RouteOne LLC October 2005 - December 2008
RouteOne LLC November 2003 - October 2005
City of Detroit - ITS January 2003 - November 2003
Delphi June 2001 - January 2003
Sigma6 Interactive Media/AppNet/CommerceOne January 2000 - June 2001
Ernst & Young LLP April 1998 - January 2000
Jurist Systems Group January 1996 - April 1998
Blue Cross Blue Shield of Michigan September 1990 - January 1996
Skills
Cross-functional Team..., Change Management, Business Process, Project Management, Integration, PMO, Leadership, Management, Organizational...
Education
Macomb Community College 2011 — 2011
Certification
Bowling Green State University 2009 — 2010
Master's Degree
University of Michigan 1980 — 1992
B.A.
Blue Cross Blue Shield of Michigan October 2010 - Present
Ford Motor Company May 2009 - October 2010
Comerica 2008 - 2009
Siemens Information Systems ( Ford Motor Company) April 2006 - June 2008
Covansys 1996 - 2006
Skills
Cisco Technologies, Data Center, Network Security, ITIL, Network Design, Networking, Disaster Recovery, CCIE, Enterprise Architecture, Switches, WAN, Solution Architecture, IT Strategy, Firewalls, Vendor Management, Security, Routers, IT Service Management, CCNA
Education
Bharathiar University 1988 — 1992
ECE
Karunya Institute of Technology 1988 — 1992
BE, ECE
Words to Work By President and Creative DirectorWords to Work BySeptember 2008 - Present
Blue Cross Blue Shield of Michigan January 2006 - August 2008
Education
University of Phoenix 2005 — 2007
Masters of Management, Business Management
Siena Heights University 2001 — 2003
Bachelor of Arts, Psychology
Cedarville University 1994 — 1998
Psychology and Organizational Communications
Blue Cross Blue Shield of Michigan June 2015 - July 2015
Tata Communications Limited April 2012 - February 2014
HCL Technologies September 2010 - July 2012
Bharti Airtel Limited February 2010 - September 2010
Sasken Communication Technologies Ltd May 2009 - November 2009
Satyam November 2007 - January 2009
CS Software Pvt Ltd., April 2006 - October 2007
JP Morgan Chase July 2005 - March 2006
Skills
Banking, Due Diligence, Training, Leadership, Legal Assistance, Legal Research, Mergers & Acquisitions, Negotiation, Analysis, Mergers, Legal Writing, Corporate Law, Management, Contract Negotiation, Joint Ventures, Business Planning, Intellectual Property, Project Finance
Education
Wayne State University 2014 — 2015
Masters in LLM, US Legal System
Bangalore University 2000 — 2005
BA LLB, Law
Trinity Health December 2014 - Present
Blue Cross Blue Shield of Michigan February 2012 - November 2014
Huron Consulting Group 2010 - 2011
Allscripts (formerly Eclipsys) 2008 - 2010
Alere Health, LLC (formerly Matria Healthcare) 2008 - 2008
Matria Healthcare 2007 - 2008
Amgen 2005 - 2006
Health Net 2003 - 2004
Los Angeles County Department of Public Health 2001 - 2003
Los Angeles County Department of Public Health 2000 - 2001
Skills
Healthcare, Healthcare Information..., Informatics, HIPAA, Public Health, Clinical Research, Managed Care, Clinical Trials, Process Improvement, Biotechnology, Healthcare Management, Data Management, EHR, Epidemiology, Hospitals, Healthcare Consulting, Analysis, EMR, Medicare, Leadership, CRM, Data Analysis, Infectious Diseases, Healthcare Industry, Lifesciences, Consulting, Performance Improvement, Management, Utilization Management, Analytics, Health Policy, Oncology, Disease Management, Health Insurance, HL7, Medicaid
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2004 — 2006
MBA
California State University-Long Beach 1997 — 1999
MPH
University of California, Irvine 1993 — 1997
BS
EY July 2015 - Present
Blue Cross Blue Shield of Michigan August 2014 - July 2015
Blue Cross Blue Shield of Michigan August 2013 - August 2014
Department of Veterans Affairs May 2013 - June 2013
Smile Brands Inc. June 2012 - August 2012
City of Waco May 2011 - July 2011
Medco Health Solutions December 2005 - August 2010
Education
Baylor University School of Law 2010 — 2013
Doctor of Law (J.D.), Law
Brigham Young University - Idaho 1999 — 2005
B.S., Organizational Communication
Calvin College September 2015 - Present
The Haveman Group January 2015 - Present
Calvin College September 2013 - Present
Cascade Hills Country Club March 2012 - Present
Crowe Horwath LLP June 2015 - August 2015
Blue Cross Blue Shield of Michigan March 2015 - June 2015
Self-employed March 2010 - September 2014
Calvin College September 2012 - May 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Social Media, Teamwork, Accounting, QuickBooks, Time Management, Customer Service, Leadership, Networking, Data Entry, Tutoring, Critical Thinking, Golf, Tennis, Facebook, Twitter, Budgeting, Personal Finance
Education
Calvin College 2012 — 2016
Bachelor's Degree, Public Accounting, Senior
Grand Rapids Christian High School 2009 — 2012
High School
Blue Cross Blue Shield of Michigan June 2015 - September 2015
Kaiser Permanente April 2015 - June 2015
California State University, East Bay April 2015 - June 2015
California State University, East Bay September 2014 - June 2015
Blue Cross Blue Shield of Michigan June 2014 - August 2014
ResCare December 2013 - June 2014
Kaiser Permanente December 2012 - September 2013
Myo Cardiovascular center July 2013 - August 2013
Skills
Hospitals, Nursing, Healthcare, Healthcare Management, Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Microsoft Word, PowerPoint, Public Speaking, Research, Healthcare Information..., Process Improvement, Team Building, Change Management, Management, Leadership, Cpr Certified, Medical Terminology, Patient Advocacy, HIPAA, Vital Signs, Data Entry, Access
Education
California State University-Hayward 2013 — 2015
Bachelor’s Degree, Health/Health Care Administration/Management
De Anza College 2011 — 2013
Lynbrook 2007 — 2011
Blue Cross Blue Shield of Michigan June 2014 - Present
GENPACT (GE Spinoff) January 2013 - May 2014
Accenture June 2010 - December 2012
eBay Inc. April 2009 - May 2010
eBay Inc April 2006 - March 2009
eBay Inc. January 2005 - March 2006
eBay June 2001 - December 2004
Hewitt Associates March 2000 - May 2001
General Motors June 1999 - September 1999
Skills
Product Management, Business Development, Shared Services, System Deployment, Payments, Finance Performance..., Mobile Payments, Mobile Wallet, Strategic Planning, Finance, Outsourcing, Business Process, CRM, Management, Program Management, Project Management, Cross-functional Team..., Integration, Process Improvement, Change Management, ERP, Vendor Management, Enterprise Software, E-commerce, Team Management, Risk Management, Analysis, Leadership, PMO, Project Planning, Six Sigma, SAP, Training, Business Process..., Forecasting, Budgets, Business Analysis
Education
Santa Clara University 2005 — 2009
MBA, Finance & Marketing
University of California, Santa Cruz 2002 — 2003
Project Program Management
Bradley University 1996 — 1999
BSc, Business Management
Sherwood College
Bactes Imaging Solutions 2010 - Present
Blue Cross Blue Shield of Michigan 2007 - 2008
Ford Motor Company April 2005 - February 2007
Ford Motor Company January 1995 - April 2005
Skills
Engineering, Process Improvement, Program Management, Requirements Gathering, Testing, IT Strategy, Management, Business Analysis, Software Documentation, Six Sigma, Access, Automotive, Cross-functional Team..., SDLC, Business Process..., Process Engineering, PMP, Leadership, Vendor Management, MS Project, Requirements Analysis, Analysis, Change Management, Integration, Business Process, Business Intelligence, Visio, Project Portfolio..., IT Management
Education
University of Michigan - Stephen M. Ross School of Business 1974 — 1976
MBA, Finance
University of Michigan 1972 — 1974
BSME, Mechanical Engineering
Calvin College 1969 — 1973
BS, Mechanical Engineering
Paramount Accounting Services, Inc. July 2000 - Present
Blue Cross Blue Shield of Michigan August 1998 - February 2011
Skills
Vendor Management, Budgets, Financial Analysis, SDLC, HIPAA, Enterprise Architecture, Business Analysis, Software Project..., IT Strategy, EDI, Financial Reporting, Program Management, Business Intelligence, Leadership, Access, Management, Databases, Business Process, Requirements Gathering, Business Process..., Process Improvement
Education
Central Michigan University 2001 — 2003
Master in Science, Computer/Information Technology Administration and Management
Aimia Inc June 2013 - Present
Horizontal Integration 2013 - 2013
Blue Cross Blue Shield of Michigan August 2012 - October 2012
w3r Consulting October 2011 - April 2012
Fast Switch October 2010 - September 2011
Ford 2010 - 2011
Daimler Financial Services October 2001 - November 2008
DaimlerChrysler Financial Service November 2003 - July 2006
Digital Fusion April 1996 - October 2001
EDS Group 1985 - 1994
Skills
PMO, Mentoring, Planning, Portfolio Management, Resource Management, Team Management, Conflict Resolution, Dashboards, Integrated Planning, Concept Development, Executive Communications, PMP, SDLC, Business Analysis, Change Management, Vendor Management, Visio, Project Planning, Problem Solving, Risk Management, Requirements Analysis, MS Project, Documentation, Excel, Software Project..., SharePoint, Microsoft Office, Training, Management, Communication Training, Software Documentation, Microsoft Excel
Education
Brigham Young University 1970 — 1985
Trinity International University
BS, Business Management
Blue Cross Blue Shield of Michigan March 2015 - Present
Geneva Watch Group April 2013 - March 2015
Michigan Head and Spine Institute August 2009 - April 2013
Econ Global Services August 2008 - August 2009
Dynamic Edge January 2008 - August 2008
DANTOM Systems April 2007 - December 2007
EDS Advanced Solutions August 2006 - April 2007
Central Michigan University January 2002 - June 2006
Skills
Information Security, Information Technology, Databases, Active Directory, Computer Security, Linux, Pressure, Security, Network Security, Windows 7, Technical Support, Windows, Project Management, Disaster Recovery, Windows Server, VMware, System Administration, Microsoft Exchange, VPN, Virtualization, Network Administration, Firewalls, Cisco Technologies, Networking, Software Documentation, Microsoft SQL Server, SAN, Citrix, Infrastructure, WAN, HP, Storage, Microsoft Certified..., Enterprise Software, Network Engineering, Server Administration, Backup Exec, OS X, CISSP, Vendor Management, Powershell, Oracle, Business Analysis, Bash, Leadership, Microsoft Office, IT Management, MySQL, Troubleshooting, Business Process
Education
Wayne State University 2011 — 2017
Central Michigan University 2001 — 2006
Bachelor of Science, Information Technology
Blue Cross Blue Shield of Michigan June 2013 - Present
Blue Cross Blue Shield of Michigan June 2008 - Present
Domestic IT Service Provider. Ann Arbor, MI* September 2010 - December 2010
General Motors May 2000 - April 2008
Lawrence Technological University September 2002 - May 2006
Clear Communications - Software June 1998 - February 2000
Electronic Data Systems 1994 - 1998
Skills
Organizational..., Strategic Marketing..., Software Project..., Sales Performance..., Structured Problem..., Financial Reporting, Technology Change..., Organizational..., Supply Chain Operations, Healthcare Information..., Certified Project..., Executive Reporting, Project Manager..., Business Process..., Issue Resolution..., Problem Solving, Vendor Management, Change Management, IT Strategy, Business Intelligence, Program Management, Leadership, PMP, ITIL, Cross-functional Team..., Project Planning, Management, Project Management, Team Building
Education
University of Michigan - Stephen M. Ross School of Business 2009 — 2011
Exec. MBA, Business Administration
Benedictine University 2000 — 2003
Ph.D., Adoption of new management practices for improved organization performance.
University of Michigan 1988 — 1990
MSE, Industrial Systems Engineering
Western Connecticut State University 1981 — 1985
BA, Mathematics
Plymouth State University 1979 — 1981
Physics
Wellness Is Wholeness 2014 - Present
Blue Cross Blue Shield of Michigan 2012 - Present
Landmark Education April 2011 - Present
Henry Ford Macomb Hospital January 2011 - 2014
GREENFIELD MEDICAL URGENT CARE 2009 December 2009 - December 2011
Blue Cross Blue Shield of Michigan September 2001 - May 2008
Henry Ford Health System July 1981 - January 2007
Sunrise Health Associates October 1982 - December 1990
Vincent-Combs, P.C. January 1986 - July 1987
Henry Ford Health System, Detroit, MI June 1981 - June 1985
Skills
Wholistic Integrative..., Diplomate of American..., Healthcare, Medicine, Healthcare Consulting, Hospitals, Physicians, Pediatrics, Internal Medicine, Leadership, Emergency Medicine, Policy, Public Speaking, Primary Care
Education
Henry Ford Hospital 1977 — 1981
Internist, Pediatrician, Board certified, Internal Medicine and Pediatrics Residencies
Case Western Reserve University School of Medicine 1973 — 1977
MD, Medicine
Michigan State University 1969 — 1973
B.S., Mathematics
TRW February 2015 - Present
GE February 2013 - February 2015
Blue Cross Blue Shield of Michigan March 2012 - January 2013
Hayes-Lemmerz International September 2006 - March 2012
Hayes-Lemmerz International July 2002 - September 2006
CheckFree Corporation January 2000 - March 2002
HP Enterprise Services November 1989 - January 2000
Skills
SOX, Internal Audit, Audit, Auditing, Compliance, Security, CISA, Internal Controls, Sarbanes-Oxley Act, Enterprise Risk..., Information Security, Risk Management, CISSP, Disaster Recovery, Process Improvement, IT Audit, Risk Assessment, IT Service Management, Information Technology, Financial Analysis, Accounting, Sarbanes-Oxley, Program Management
Education
Walsh College 2005 — 2010
Master Science, Information Assurance
Walsh College 2005 — 2010
Master Science Information Assurance, MSIA
Saginaw Valley State University 1982 — 1984
Bachelor Arts, Criminal Justice
Bay de Noc Community College 1980 — 1982
Associate Arts, Accounting
Blue Cross Blue Shield of Michigan June 2012 - Present
Accenture May 1999 - June 2012
Skills
Management Consulting, Healthcare Industry, Outsourcing, CRM, Business Process Design, Program Management, Sales Operations, Operations Management, Operational Planning, Strategic Planning
Education
Boston University 1995 — 1999
BA, Economics and International Relations
Consumers Energy - Client May 2015 - Present
Strategic Staffing Solutions February 2015 - May 2015
Press Ganey - Client September 2014 - January 2015
DST Health Solutions May 2014 - September 2014
CVS Caremark Corporation - Client July 2011 - April 2014
Blue Cross Blue Shield of Michigan July 2008 - July 2011
Ford Motor Company November 2007 - July 2008
Henry Ford Health System June 2001 - November 2007
DTE Energy April 2000 - May 2001
DTE Energy November 1999 - March 2000
Skills
Requirements Analysis, PMO, Process Improvement, Quality Management, Project Delivery, Delivery Management, Gap Analysis, Reverse Engineering, Data Management, Data Migration, Conversions, Compliance Management, Change Management, Procurement, cost benefit analysis, Feasibility Studies, Data Warehousing, Program Management, Outsourcing, Software Development, Project Management, Project Planning, Project Governance, MS Project, Business Analysis, Agile Methodologies, Testing, Oracle
Education
Central Michigan University 1999 — 2001
MS, Software Engg.
Indian Institute of Technology, Varanasi 1992 — 1996
B.Tech, Engg.
O and P Board Prep 2010 - Present
313 Consulting, LLC August 2008 - Present
Pomegranate August 2008 - August 2012
MD Web Solutions August 2001 - October 2010
170 Systems June 2007 - May 2008
Blue Cross Blue Shield of Michigan March 2004 - May 2006
Skills
ColdFusion, MySQL, Access, Web Technologies, Microsoft SQL Server, JavaScript, Web Development, SQL, XML, jQuery, CSS, HTML 5, HTML, Web Applications
Education
University of Notre Dame 2006 — 2007
MBA, Management Development
Central Michigan University 1999 — 2003
Bachelors, Management Information Systems
Fraser
Blue Cross Blue Shield of Michigan 1997 - Present
Skills
Market Research, Research, Data Analysis, Public Speaking, Qualitative Research, Microsoft Excel, SPSS, Microsoft Office, PowerPoint, Strategic Planning, Access, Project Management, Customer Service, Competitive Intelligence, Marketing Communications, Marketing Research, Healthcare, Insurance, Business Analysis, Social Media Marketing, Microsoft Word, Marketing Strategy, Process Improvement, Analytics, Quantitative Research
Education
Central Michigan University
UST Global May 2014 - Present
Independent Health Care Consultant 2008 - Present
Blue Cross Blue Shield of Michigan February 2013 - November 2013
Astra Zeneca Pharmaceuticals July 2006 - February 2008
NITROMED December 2004 - July 2006
Publicis Selling Solutions December 2004 - July 2006
PUBLICIS HEALTHCARE GROUP October 2003 - July 2006
SCIENCE ORIENTED SOLUTIONS October 2003 - May 2004
Daiichi Sankyo October 2001 - May 2003
Sanofi-Synthelabo Pasteur May 1997 - May 2001
Skills
Healthcare, Business Acumen, Pharmaceuticals, Coaching, Biotechnology, Hospitals, Strategic Planning, Cardiology, Medical Devices, Product Launch, CRM, Clinical Research, Leadership, Managed Care, Management, Pharmaceutical Sales, Sales Operations, Healthcare Management, Medicine, Orthopedic, Pharmaceutical Industry, Program Management, Rheumatology, Selling, Clinical Trials, Neurology, Public Speaking, Training, Account Management, Marketing, Team Building, Sales Effectiveness, Customer Service, Consulting, Quality Assurance, Project Management, Physicians, Market Development, Process Improvement, Cross-functional Team..., Oncology, Leadership Development, Strategy, Sales
Education
University of Michigan 1980 — 1984
BS EDUC, KINESIOLOGY
Central Michigan University 2009 — 2011
MSHA, Healthcare Administration
Redford High School, Detroit, MI
DIploma, Pre-Medicine/Pre-Medical Studies
Blue Cross Blue Shield of Michigan June 2007 - Present
Health Alliance Plan April 2004 - May 2007
Union Central Investments and Benefits October 2001 - March 2004
Kmart Corporation (Headquarters) 1996 - 2001
Skills
Health Insurance, Leadership, Insurance, Employee Benefits, Process Improvement, Healthcare, Training, Team Building, Sales, Management, Managed Care, Strategic Planning, Data Analysis, Customer Service, Analysis, Leadership Development, Policy, Access, HIPAA, Claim, Microsoft Excel, Public Speaking, Research, Recruiting, Benefits Design, Coaching, Business Process..., Underwriting, Teaching, Relationship Building, Positive Work..., Communication, Leading Meetings
Education
Capella University 2005 — 2011
Ph.D., Public Service Leadership-Healthcare Administration
Walsh College of Accountancy and Business Administration 2009 — 2010
Master’s Degree, Graduate Certificate in Project Management
Oakland University 2009 — 2009
Certificate, Moodle Training
Walsh College 2003 — 2005
MBA, Business Administration, Finance
Northwood University 2001 — 2003
B.A. and A.A., Business Administration - Management
Cass Technical High School
High School, Business Administration
Blue Cross Blue Shield of Michigan September 2013 - Present
General Motors June 2009 - August 2013
IBM February 2005 - August 2013
General Motors June 2007 - May 2009
CGI May 2004 - January 2005
Star India Pvt Ltd January 2000 - April 2004
Skills
Software Project..., Web Services, Requirements Analysis, Agile Methodologies, SOA, SDLC, Enterprise Architecture, Integration, Java Enterprise Edition, Solution Architecture, Weblogic, DB2, IT Strategy, Application Architecture, Websphere, Software Development, Business Process, Oracle, Business Intelligence, WebLogic
Education
Bharathidasan University
Master's degree, Information Technology
University of Madras
Bachelor of Science
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Cross Blue Shield of Michigan March 2011 - December 2013
Blue Cross Blue Shield of Michigan November 2007 - February 2011
Blue Cross Blue Shield of Michigan March 2006 - February 2008
Blue Cross Blue Shield of Michigan October 2001 - February 2006
Skills
Health Insurance, Managed Care, Insurance, Pricing, Health Care Reform, HIPAA, Medicare, Employee Benefits, Disability Insurance, Strategic Financial..., Analysis, Actuarial Science, Strategic Planning
Education
Case Western Reserve University
Ph.D, Social Welfare
Renmin University of China
MS, Economics
Beijo Inc. September 2008 - Present
Blue Cross Blue Shield of Michigan April 1969 - July 2008
Blue Cross Blue Shield of Michigan April 1969 - July 2008
Education
Central Michigan University 1999 — 2002
MS, Administration
Oakland University
BA, Communications Arts
University of Iowa August 2011 - Present
Peru State College October 2009 - August 2011
Cynosure Technologies LLC July 2006 - October 2009
Blue Cross Blue Shield Of Michigan 2007 - 2008
SkillSoft August 2006 - January 2007
State of Indiana 2007 - 2007
Skills
PeopleSoft, PeopleCode, PeopleTools, Financials, Oracle, SQR, SQL, Requirements Gathering, PL/SQL, SDLC, Crystal Reports, Requirements Analysis, Data Warehousing, Production Support, Databases, Business Intelligence, Visio, DB2, Data Modeling, Software Project...
Education
SUNY Polytechnic Institute 2005 — 2007
MS, Computer Science Engineering
Bharathidasan University
Bachelor of Engineering (B.Eng.), Electronics and Communications Engineering
Blue Cross Blue Shield of Michigan August 2006 - Present
University of Miami 1996 - 2002
Chapman University 1992 - 1995
Skills
Public Relations, Public Speaking, Healthcare, Strategic Planning, Leadership, Insurance, Editing, Social Media, Internal Communications, Sales, Management, Copywriting, Publications, Newsletters, Budgets, Event Planning, Brochures, Blogging, Media Relations, Health Insurance, Marketing, Email Marketing, Marketing Communications, Team Building, Social Media Marketing, Employee Benefits, Press Releases, Direct Mail, Microsoft Office, Project Planning, Strategic Communications, Event Management, Corporate Communications
Education
California State Polytechnic University-Pomona
BS, Communications
Blue Cross Blue Shield of Michigan October 2014 - Present
Blue Cross Blue Shield of Michigan September 2013 - October 2014
Blue Cross Blue Shield of Michigan June 1999 - September 2013
CSC January 1997 - April 1999
Al-Falak Contracting January 1996 - January 1997
New Horizons Computer Learning Centers January 1994 - January 1996
Skills
Active Directory, Testing, VMware Infrastructure, Blackberry Enterprise..., Citrix Metaframe, ISA Server 2006, DNS, Group Policy, ITIL, Genifax, Windows Server, Windows 7, Microsoft Office, Microsoft Exchange..., DHCP, Cisco Technologies, Citrix, VMware, Integration, Servers, Visio, Process Improvement, Security, Software Documentation
Education
Central Michigan University 2005 — 2006
Master of Science (MS), Science Administration, A
Carleton University 1989 — 1993
Bachelor's degree, Political Science and Government
HealthPlus of Michigan August 2012 - Present
HealthPlus of Michigan November 2011 - July 2012
University of Michigan Health System August 2009 - October 2011
Blue Cross Blue Shield of Michigan January 2008 - April 2009
Blue Cross Blue Shield of Michigan 2005 - 2008
Blue Cross Blue Shield of Michigan 2002 - 2005
Blue Cross Blue Shield of Michigan 2000 - 2002
Education
Walsh College 1998 — 2001
MSM, Business Administration, Management
Cedarville University 1980 — 1985
BA, Mathematics, Chemistry (minor)
Blue Cross Blue Shield of Michigan December 2006 - Present
Blue Cross Blue Shield of Michigan November 2004 - December 2006
Blue Cross Blue Shield of Michigan November 1998 - November 2004
Blue Cross Blue Shield of Michigan May 1991 - November 1998
Blue Cross Blue Shield of Michigan September 1985 - May 1991
Blue Cross Blue Shield of Michigan April 1984 - September 1985
Blue Cross Blue Shield of Michigan December 1980 - April 1984
Skills
Process Improvement, Customer Service, Healthcare Management, Training, Healthcare, Leadership, Strategic Planning, Business Process..., Project Management, Team Building
Education
Lawrence Technological University
Certification, Six Sigma Black Belt
Lawrence Technological University
Certification, Six Sigma Green Belt
Eastern Michigan University
Master of Business Administration (M.B.A.), Liberal Studies in Interdisplinary Technology
Davenport University-Eastern Region
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Capella University
Doctor of Philosophy (PhD), Organizational Leadership
Blue Cross Blue Shield of Michigan IT Manager IIBlue Cross Blue Shield of MichiganFebruary 2011 - Present
Ford Motor Credit Company 2000 - 2006
Great Western Bank 1989 - September 1990
Skills
SOA, Business Analysis, Enterprise Architecture, SDLC, IT Strategy, Vendor Management, Process Improvement, Integration, Program Management, Strategic Planning, Networking, Software Project..., Project Management
Education
Central Michigan University 1993 — 1995
BS, Business
California Polytechnic State University-San Luis Obispo 1982 — 1985
BS, International Business
Comerica Bank June 2014 - Present
Blue Cross Blue Shield of Michigan October 2012 - June 2014
University of Michigan May 2012 - October 2012
Hewlett-Packard April 2011 - May 2012
AT&T June 1997 - December 2010
AT&T Global Services June 2009 - July 2010
AT&T June 2008 - June 2009
AT&T September 2007 - June 2008
AT&T October 2005 - September 2007
AT&T January 2003 - October 2005
Skills
Training, Process Improvement, Project Management, Business Services, Technical Writing, Proposal Writing, Software Project..., Change Management, Integration, Process Engineering, Six Sigma, Program Management
Education
AT&T University 2009 — 2010
Six Sigma Green Belt
AT&T University 2008 — 2008
Information Technology Infrastructure Library (ITIL) Certified
Bradley University 1983 — 1987
Bachelor of Science, Marketing; Visual Communication and Creative Writing
Blue Cross Blue Shield of Michigan May 2011 - Present
Mathnasium - The Math Learning Center September 2010 - May 2011
St Mary's School September 2009 - September 2010
ASC November 2009 - April 2010
Baker School September 2008 - December 2008
BC Math Institute June 2007 - September 2008
UU Urban Ministry June 2008 - August 2008
Skills
Data Analysis, Analysis, Curriculum Design, Strategy, Teaching, Research, Statistics
Education
Boston College 2005 — 2009
BA, Elementary Education, Math
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan January 2015 - May 2015
S3 on site at Blue Cross Blue Shield of Michigan February 2013 - December 2014
Entertainment Publications, LLC September 2010 - June 2012
Entertainment Publications, LLC. March 2008 - September 2010
United Paint & Chemical Corporation March 2007 - March 2008
Entertainment Publications, Inc. April 2005 - August 2006
American Communications Network (ACN) July 2002 - April 2005
Global Crossing, Inc. August 2001 - March 2002
Global Crossing, Inc. July 1999 - August 2001
Skills
Process Improvement, Program Management, Customer Relations, Problem Solving, Business Process..., Process Engineering, Change Management, Strategic Planning, Customer Service, Marketing Communications, Sales Operations, Marketing, Training, Cross-functional Team..., Sales Management, Management, CRM
Education
Lawrence Technological University 2012 — 2012
Professional Development Center
Central Michigan University 2006 — 2007
Core coursework for Master's Program, Business Administration and Management, General
Denison University 1984 — 1988
BA, Liberal Arts - Studio Art
Blue Shield of California February 2015 - Present
Blue Cross Blue Shield of Michigan August 2011 - February 2014
University of Michigan November 2009 - July 2011
TKT Technology October 2004 - June 2005
LHL Electronic LTD August 2001 - June 2002
Skills
Statistical Modeling, Large-scale Data..., Statistics, Data Mining, Quantitative Analytics, SAS / Stata / R, SQL / Oracle / Access, C / C++ / PHP / VBA, Insurance, Healthcare Industry, Microsoft Office, Operations Research, Time Series Analysis, Epidemiologic..., DRG / ICD-9 / CPT /..., SAS
Education
Bowling Green State University 2007 — 2009
M.S, Applied Statistics, 3.92
Tianjin University 2003 — 2006
M.S, Signal and Information Processing
Tianjin University 1997 — 2001
B.S, Naval Architecture
Blue Cross Blue Shield of Michigan 2014 - Present
Comcast Cable February 2012 - January 2014
Bergin Financial 2008 - 2010
First Franklin Financial 2003 - 2007
Education
Central Michigan University 2009 — 2011
BS, Occupational Administration
Mercury Insurance July 2013 - Present
Takeda Pharmaceutical Company Ltd February 2010 - July 2013
Accenture Technology Solutions July 2005 - July 2013
Blue Cross Blue Shield of Michigan July 2009 - February 2010
CareFirst BlueCross BlueShield February 2009 - July 2009
Nokia March 2008 - November 2008
NAVTEQ August 2007 - February 2008
Deutsche Bank August 2006 - August 2007
Dresdner Bank ZAO February 2006 - August 2006
Skills
Pharmaceutical Industry, Project Management, Business Analysis, SDLC, Data Warehousing, Communication, Healthcare, Informatica, BMC Remedy, Project Portfolio..., Project Server, Rational Team Concert, Data Integration, Scope Management, Project Estimation, Change Management, ETL, Oracle, Resource Management, Program Management, Business Intelligence, Software Development, Unix
Education
Bharathiar University 1998 — 2002
B.E., Computer Science Engineering
Flagstar Bank February 2014 - Present
Blue Cross Blue Shield of Michigan February 2013 - February 2014
Mercedes Benz Financial Services March 2011 - January 2014
City of Detroit June 2007 - August 2010
Infosys September 2005 - January 2007
Ascendum Systems pvt Ltd June 2004 - July 2005
Skills
Java, SOA, Agile Methodologies, Spring, SDLC, Requirements Analysis, Oracle, Hibernate, XML, Software Development, Spring Framework, Eclipse, JavaScript, Business Analysis
Education
Birla Institute of Technology and Science, Pilani 2000 — 2004
B.E (Hons), Chemical
Health Alliance Plan August 2011 - Present
University of Michigan Health System June 2002 - August 2011
Blue Cross Blue Shield of Michigan 2001 - 2002
Selectcare 2000 - 2001
Skills
Medicare, HIPAA, Healthcare, Managed Care, Medicaid, Pharmacy Benefit..., Revenue Cycle, Patient Safety, Health Insurance, Claim, Health Policy, Healthcare Information..., ERISA, Contract Negotiation, Insurance, Employee Benefits, Healthcare Consulting, Health Law, Employment Law, Litigation, Arbitration, Mediation, Medical Compliance, Privacy Law, Health Care Compliance, Provider Relations, Disease Management, Network Development, Health Care Reform, Healthcare Industry, Legal Writing, Legal Issues, PPO, Legal Compliance, Insurance Law, Quality Improvement
Education
Boston College Law School
JD, Law
IBM August 2014 - Present
Health Alliance Plan November 2013 - April 2014
Genpact - Jawood Healthcare Solutions July 2013 - October 2013
Traveled Abroad February 2013 - May 2013
Jawood June 2011 - January 2013
Beckett & Raeder, Inc. January 2011 - July 2011
Blue Cross Blue Shield of Michigan June 2009 - February 2011
Detroit Economic Growth Corporation June 2008 - August 2008
Skills
Process Improvement, Agile Methodologies, Strategic Business..., Data Analysis, Project Management, Technical Writing, Event Planning, Creative Writing, Visio, Microsoft Office, AutoCAD, Agile Project Management, Strategic Planning, Business Planning, MS Project, NASCO, eFDE, Excel, GIS Modeling, Microsoft Excel, Leadership, Management, Analysis, Training, Public Speaking, Research, Customer Service, Project Planning
Education
Wayne State University 2010 — 2012
Masters, Urban Planning
Bowling Green State University 2006 — 2010
Bachelor's, Engineering Technology
Health Alliance Plan September 2012 - Present
Blue Cross Blue Shield of Michigan September 2005 - September 2012
Blue Cross Blue Shield of Michigan September 2006 - December 2010
Group Health Care Consultants, Inc. 2002 - 2005
Paramount Health Care 2000 - 2002
Family Health Plan 1997 - 2000
Skills
Employee Benefits, Health Insurance, Business Intelligence, Vendor Management, Underwriting, Budgets, Managed Care, Business Planning, Pricing, Business Analysis, Insurance, Analytics, Forecasting, Process Improvement, HIPAA, Negotiation, Medicare, Healthcare, Team Building, Strategic Planning, Health Savings Accounts, Leadership, Strategy, Risk Management, Cross-functional Team..., Account Management, Analysis, Disability Insurance, Provider Relations, Program Management, CRM, Benefits Administration, Management, Life Insurance, Medicare Part D, Training
Education
Bowling Green State University 1996 — 1999
MBA, Finance & Marketing
Miami University 1988 — 1992
BSBA, Finance
Blue Cross Blue Shield of Michigan June 2013 - Present
AT&T Global Services January 2010 - June 2012
Yahoo June 2007 - December 2009
Mantra Herbal January 2007 - May 2007
Secure Infosys May 2006 - December 2006
Magic Software limited July 2004 - April 2006
Skills
Manual Testing, Test Planning, System Testing, Regression Testing, QTP, Requirements Analysis, Technical Recruiting, Oracle, Talent Acquisition, Business Analysis, SDLC, Contract Recruitment, Recruiting, PL/SQL, Sourcing
Education
Bangalore University
Bachelor's degree, Computer Science
System Logic
Diploma, Web Designing, Oracle, Java
John Diedrick Consulting 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2006 - August 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1996 - June 2006
Blue Cross Blue Shield of Illinois 1990 - 1996
Blue Shield of California 1985 - 1990
Blue Cross Blue Shield of Michigan 1983 - 1985
Blue Cross Blue Shield Association 1977 - 1983
Skills
Sales Management, Managed Care, Insurance Pricing, Growth Strategies, Health analytics, Product Development, Channel Relationship..., Provider Reimbursement..., Managing Complex Sales, Insurance Underwriting, Market Research, P&L Analysis, Forecasting, Actuarial Training, Product Lifecycle..., Incentive/Reward...
Education
Carroll College 1973 — 1977
Bachelor of Science (BS), Math, Spanish
University of Madrid 1974 — 1975
Blue Cross Blue Shield of Michigan April 2008 - Present
Education
California State University-Northridge 1996 — 1999
Registered Nursing/Registered Nurse
Henry Ford Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Michigan September 2011 - Present
The Bartech Group May 2009 - August 2011
Skills
Health Insurance, Administrative..., Outlook, Insurance, Access, Travel Arrangements, Employee Benefits, Data Entry, Spreadsheets, PeopleSoft, HIPAA, Lotus Notes
Education
Wayne State University 2008 — 2011
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
Bowling Green State University 2007 — 2008
Communication Sciences and Disorders, General
Blue Cross Blue Shield of Michigan May 2013 - Present
Mphasis August 2007 - May 2013
Accenture May 2005 - July 2007
Tata Elxsi October 2002 - August 2005
Encompass May 2001 - September 2003
Skills
Oracle, PL/SQL, Data Warehousing, Informatica, Datastage, Datamodeling, Unix
Education
Bharathidasan University 1999 — 2001
Master's Degree, Computer Science
Sri Venkateswara University 1996 — 1999
Bachelor's Degree, Computer Science
Board of intermediate 1993 — 1995
School of Secondary Education 1992 — 1993
High School