Blue Cross Blue Shield of Michigan
Industry: Nonprofit organization
DescriptionBlue Cross Blue Shield of Michigan is an independent licensee of Blue Cross Blue Shield Association. Currently it is headquartered in 600 E. Lafayette Blvd. in downtown Detroit. Headquarters: Detroit, Michigan, United States Founded: 1929 Type of business: Independent Subsidiaries: Accident Fund, LifeSecure Insurance Company,
Blue Cross Blue Shield of Michigan List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Michigan. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Michigan Salaries. You can even request information on how much does Blue Cross Blue Shield of Michigan pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Michigan directly from the past employees.
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3,982 Blue Cross Blue Shield of Michigan employees in database. Find out everything there's to know about Blue Cross Blue Shield of Michigan employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Michigan Employees
General Motors July 2014 - Present
Perficient 2012 - 2013
Blue Cross Blue Shield of Michigan July 2011 - February 2012
Skills
Microsoft Office..., WordPerfect Data Entry ..., SIT/QA-WTX/WMB-5010-JCL-..., Regression Testing, Testing, Quality Center, Quality Assurance, System Integration..., Test Automation, Databases, Scrum, SQL, Manual Testing, Test Cases
Education
Central Michigan University 2010 — 2014
Bachelor of Science (BS), Computer Information Technology
Wayne County Community College District 2007 — 2009
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
Ryder Supply Chain Solutions August 2015 - Present
Ryder Supply Chain Solutions April 2012 - Present
Purchasing and Supply Management December 2011 - Present
Red Robin- Ansara Restaurant Group January 2007 - March 2012
Blue Cross Blue Shield of Michigan May 2011 - August 2011
Skills
Logistics, Cross-functional Team..., Microsoft Excel, Teamwork, Customer Service, Time Management
Education
Central Michigan University 2010 — 2011
Bachelor of Science, Business Administration; Purchasing and Supply Management
Oakland Community College
Associate of Applied Science, Management Development Option
Blue Cross Blue Shield of Michigan March 2014 - Present
Blue Cross Blue Shield of Michigan August 2011 - Present
St. John Providence Health System July 2011 - September 2011
Unival March 2011 - June 2011
University of Michigan Health System August 2006 - February 2011
Skills
Healthcare, Hospitals, Data Entry, Healthcare Information..., Microsoft Office, SharePoint, Clerical Skills, Healthcare Management, Healthcare Industry, Health Insurance, Customer Service, Call Center, Medical Records, Medicare, Microsoft Office 2007, Medical Terminology, Access, Visio, Process Improvement, Systems Analysis, WebEx, Health Information..., Outlook, Supervisory Skills, Team Building, Microsoft Word, Management, Leadership, Laboratory Automation, IBM Mainframe, ClearQuest, Non-profits, Data Analysis, Medical Billing, Nonprofits, Administrative..., Office Administration, Invoicing, System Administration, Spreadsheets, Office Management, Call Centers, Medicare Advantage, SAP BI, Business Intelligence, Business Objects, SPSS, System Testing, Defect Identification
Education
University of Michigan-Dearborn 2009 — 2014
Bachelor of Arts (BA), Psychology
Washtenaw Community College 2006 — 2007
Nurse Assistant Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide, 4.0
Central Michigan University
Master of Science (M.S.), Health Services Administration
Blue Cross Blue Shield of Michigan 2013 - 2014
Compact Power, Inc 2009 - 2011
ITC Transmission November 2007 - December 2008
Skills
Account Reconciliation, Accruals, Analysis, Accounts Payable, Accounting, Budgets, GAAP, General Ledger, Management, Software Documentation, Auditing, Finance, Internal Controls, Invoicing, Process Improvement, Sarbanes-Oxley Act, Time Management
Education
Central Michigan University
Blue Cross Blue Shield of Michigan May 2015 - Present
Central Michigan Life January 2015 - Present
Central Michigan Life August 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Event Planning, Social Media, Public Relations, InDesign, Social Networking, Facebook, Photoshop, Sales
Education
Central Michigan University 2012 — 2016
Bachelor's Degree, Integrative Public Relations, Senior
Central Michigan University 2012 — 2015
Bachelor’s Degree, Public Relations/Image Management, Senior
Hitch N Post March 2015 - Present
Blue Cross Blue Shield of Michigan January 2010 - Present
The Guardian Life Insurance Company of America, New York, N.Y. November 2009 - Present
Self Employed August 2000 - Present
State of Michigan December 1998 - Present
Humana August 2010 - November 2014
Discount Tire Co. February 2006 - August 2014
Wealth Strategy Partners, LLC September 2013 - October 2013
New York Life - Nautilus DBA April 2012 - May 2012
KDA, Ltd. July 2008 - March 2009
Skills
Retirement Planning, Employee Benefits, Disability Insurance, Fixed Annuities, Market Research, Life Insurance, Insurance, Business Planning, Financial Services, Long-term Care, Management, Retirement, Marketing, Health Insurance, Term Life Insurance, Underwriting, Customer Service, CRM, Whole Life, Finance, Wealth Management, Long Term Care Insurance, Business Strategy, Financial Analysis, Business, Wealth, Portfolio Management, Public Relations, Succession Planning, Healthcare, Benefits Administration, Strategic Planning, Human Resources, Sales, Leadership, Strategy, Customer Retention, Marketing Strategy, Process Improvement, Microsoft Office, Microsoft Excel, Analysis, Risk Management, Social Media
Education
Central Michigan University 1994 — 1998
Bachelor's degree, Psychology & Sociology Dbl Major
Troy High School 1990 — 1993
High School Diploma, College Prep Program
Oakland University
Master Plus, Agency Counseling
PRIDE
Oakland Family Services & Fostercare & Adoption Specialists, Inc, Fostercare License
Blue Cross Blue Shield of Michigan September 2012 - Present
Blue Cross Blue Shield of Michigan August 2007 - April 2009
Blue Cross Blue Shield of Michigan April 2003 - August 2007
Skills
Employee Benefits, Benefits Administration, Insurance, Onboarding, Health Insurance, Call Centers, Human Resources, Performance Management, Process Improvement, Employee Relations, Training, PeopleSoft, Leadership, Recruiting, Employee Engagement, Coaching, Talent Management
Education
Central Michigan University 2000 — 2002
Community Development Public Administration
Michigan State University 1991 — 1995
Trinity Health (HQ Michigan) August 2014 - Present
Trinity Health (HQ Michigan) August 2012 - August 2014
Blue Care Network August 2011 - May 2012
Blue Cross Blue Shield of Michigan August 2010 - June 2011
Professional Educational Services Group 2008 - 2010
Target 2006 - 2009
Skills
Employee Benefits, Benefits, Benefits Administration, Benefit Administration, FMLA, Diversity Training, Recruitment Advertising, Payroll, 401k, Recruitment/Retention, Training & Development, Teaching Experience, Clerical Skills, Software Training, Microsoft Office, PeopleSoft, Kronos, Talent Management, Compensation, Typing, Office Administration, Employee Relations, Employment Law, Union, Human Relations, Human Resources, Software Documentation, New Hire Orientations, Onboarding, HR Policies, Organizational..., Open Enrollment, Hands-on Training, Employee Training, Teacher Training, Recruiting, Personnel Management, Training, Labor Relations
Education
Central Michigan University 2009 — 2011
Master's of Science, Human Resources Management/Personnel Administration, General
Central Michigan University 1997 — 2004
Bachelor's of Science, English Language and Literature/Letters
SME July 2015 - Present
Aimia Inc June 2014 - Present
MSAI, LLC October 2011 - Present
Blue Cross Blue Shield of Michigan March 2013 - October 2014
Cengage Learning September 2006 - October 2011
Thomson Gale 1999 - 2006
Fisher Creative Services January 1999 - June 1999
MARS Advertising May 1996 - January 1999
MESA/GLS November 1993 - May 1996
PRN Services November 1992 - May 1993
Skills
Art Direction, Graphic Design, Trade Show Signage, Adobe Creative Suite, InDesignCS5.5, Book Design, Managing Freelance staff, Print Project Management, Custom Photography, Logo Design, Typography, Web Design, Brochures, InDesign, Catalogs, Branding & Identity, Corporate Identity, Publishing, Project Management, Adobe Acrobat, Photography, Advertising, Illustration, Graphics, Layout, Posters, Direct Mail, Illustrator, User Experience, Pre-press, Copywriting
Education
Central Michigan University 1989 — 1992
BFA, Graphic Design and Photography
Mott Community College 1987 — 1989
Associates of Arts, Graphic Design
Carman-Ainsworth
Federal-Mogul Holdings Corporation June 2015 - Present
DICK'S Sporting Goods May 2015 - Present
Central Michigan University Campus Dining- The Market August 2011 - December 2014
Blue Cross Blue Shield of Michigan May 2014 - August 2014
Accounting Principals June 2013 - August 2013
Kroger June 2013 - August 2013
Subway July 2011 - August 2012
Detroit Medical Center June 2008 - August 2008
Skills
Customer Service, Microsoft Office, Public Speaking, PowerPoint, Research, Teamwork, Microsoft Word, Time Management, Leadership, Microsoft Excel, Strategic Planning, Outlook, Photoshop, English, Windows, Psychology, Cashiering, Social Media, HTML, COSMOS, Retail, Retail Sales, Lotus Notes
Education
Central Michigan University 2010 — 2014
Bachelor of Science (B.S.), Psychology and Child Development
Cass Technical High School 2006 — 2010
Human Services Curriculum
Runn, LLC 2014 - Present
Self-employed September 2013 - Present
Central Michigan University September 2013 - Present
Blue Cross Blue Shield of Michigan 2014 - August 2014
Cakes By Claudette January 2011 - June 2013
Skills
Web Design, New Business Development, Marketing, Entrepreneurship, Photography, Mobile Applications, E-commerce, SEO, Start-ups, SEM, Online Marketing, Online Advertising, Digital Marketing, Mobile Devices, Email Marketing, Digital Strategy, Project Management, Social Media Marketing, Lead Generation, Team Leadership, Digital Media, Marketing Strategy, Social Networking, HTML
Education
Central Michigan University 2012 — 2016
Business Information Systems, Senior
Central Michigan University
TWO MEN AND A TRUCK® August 2015 - Present
TWO MEN AND A TRUCK® March 2014 - Present
Accident Fund Holdings, Inc. October 2011 - March 2014
Foster Swift Collins & Smith, PC June 2011 - October 2011
Blue Cross Blue Shield of Michigan October 2009 - June 2011
Munters September 2003 - September 2009
Skills
Benefits Administration, Compensation & Benefits..., Human Resources, Customer Service, Talent Management, OSHA Record Keeping, Employee Training, Employee Benefits, HRIS, Payroll, FMLA, Job Descriptions, Performance Management
Education
Central Michigan University 2013 — 2014
Master's degree, Human Resources Management and Services
Davenport University 2005 — 2011
Bachelor's degree, Human Resources Management/Personnel Administration, General
Trinity Health (HQ Michigan) August 2015 - Present
Lakeview Subdivision January 2008 - Present
Trinity Health January 2013 - August 2015
Trinity Health November 2009 - January 2013
Zeta Xi Housing Board September 2008 - July 2010
Trinity Health September 2007 - November 2009
Trinity Health September 2005 - September 2007
Blue Cross Blue Shield of Michigan May 2004 - August 2004
Blue Cross Blue Shield of Michigan May 2003 - August 2003
Skills
Microsoft Office, SharePoint, Visio, Softek Panther 5.9, Softek Panther 64 R2, DialOut/EZ, Reflections, Groupwise, Kronos Timekeeping, Altiris Deployment..., Heat, Cerner CCL, Korn Shell, C++, COBOL, Oracle SQL, Visual Basic, Perl, EHR, Healthcare, Reflection, System Administration, Ksh, Troubleshooting, Healthcare Information..., Citrix, CPOE, EMR, Windows, Disaster Recovery, Informatics, Cerner, Active Directory, Servers, Software Documentation, Oracle, System Deployment
Education
Central Michigan University 2000 — 2005
Bachelor of Science, Business Administration; Management Information Systems; Operations Management
Blue Cross Blue Shield of Michigan May 2011 - Present
Blue Cross Blue Shield of Michigan February 2006 - May 2011
Blue Cross Blue Shield of Michigan July 2004 - February 2006
Skills
Advanced Microsoft..., Microsoft Office 2003, Microsoft Project, Microsoft Visio, Visual Basic, 3270 Mainframe - NASCO, Oracle 10g, Oracle SQL, EXTRA! Macro Editor, Microsoft SharePoint, Visio, MS Project, SharePoint, Mainframe, Oracle, SDLC, Databases, Testing, Software Documentation, Management, Leadership, Training, Requirements Gathering, Vendor Management, Business Analysis, Requirements Analysis, Systems Analysis, PMP, IT Strategy, Analysis, Integration, Business Requirements
Education
Central Michigan University 2007 — 2010
MSA, Leadership
Central Michigan University 1998 — 2001
BSBA, Management Information Systems
Blue Cross Blue Shield of Michigan November 2014 - Present
Blue Cross Blue Shield of Michigan July 2007 - Present
Blue Cross Blue Shield of Michigan July 2000 - July 2007
Blue Cross Blue Shield of Michigan September 1998 - July 2000
Blue Cross Blue Shield of Michigan September 1996 - September 1998
Health Alliance Plan (HAP) June 1995 - September 1996
Children's Hospital of Michigan December 1993 - June 1995
Skills
Process Improvement, Human Resources, Leadership, Data Analysis, Project Management, Program Management, Management, Strategic Planning, Team Leadership, Employee Benefits, Budgets, Recruiting, Healthcare Management, Health Insurance, Team Building, Healthcare
Education
Central Michigan University 1995 — 1997
MS, Health Services Administration, Health/Health Care Administration/Management
University of Michigan 1988 — 1992
BS, Business Administration, Business Administration and Management, General
Blue Cross Blue Shield of Michigan February 2015 - Present
Skills
SPSS, Research, Community Outreach, Program Development, Public Speaking, Nonprofits, Microsoft Office, Higher Education, PowerPoint, Fundraising, Microsoft Excel, Data Analysis, Program Evaluation, Event Management, Healthcare, Statistics, Qualitative Research, Public Health, Volunteer Management
Education
Central Michigan University 2012 — 2013
MSA, Health Services Administration
University of Michigan 2003 — 2008
BS, Brain, Behavior & Cognitive Science; Medical Anthropology
Verizon October 2014 - Present
PBF November 2012 - July 2014
BlueCross BlueShield of Michigan March 2010 - December 2012
Blue Cross Blue Shield of Michigan May 2004 - March 2010
BCI Administrators April 2002 - May 2004
Senior Resource Alliance September 1999 - April 2001
Marriott Corporation November 1997 - September 1999
Skills
Visio, Troubleshooting, Research, Payroll, Performance Management, Process Improvement, Healthcare, Insurance, Project Management, Organizational..., HIPAA, Software Documentation, Cross-functional Team..., Vendor Management, Staff Development, Training, Leadership, Program Management, Microsoft Excel
Education
Central Michigan University
Bachelor of Science, Personnel Management
St Clair County Community College
Associate, Business Administration
Blue Cross Blue Shield of Michigan October 2011 - Present
Oakwood Healthcare System August 2008 - June 2010
Ceridian August 2004 - June 2007
Oakwood Healthcare System January 2002 - August 2004
Johnson & Johnson May 1997 - January 2002
Skills
Healthcare, Health Promotion, Wellness, Public Health, Health Education, Fitness, Health Policy, Program Development, Health Insurance, Program Management, Nutrition, Operations Management, Prevention, Program Evaluation, Community Health
Education
Central Michigan University 1992 — 1997
B.S., Health Promotion and Rehabilitation
Deloitte September 2013 - Present
Central Michigan University September 2012 - May 2013
Sigma Alpha Epsilon Fraternity August 2011 - December 2012
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Tropical Smoothie Cafe September 2008 - May 2012
Sigma Alpha Epsilon Fraternity May 2010 - March 2011
FTE Automotive May 2010 - August 2010
Independence Township May 2004 - August 2008
Skills
Budgets, Time Management, SAP, Access, SQL, Microsoft Excel, Information Systems, Leadership, Databases, Information Technology..., Teamwork, Taleo, Financial Reporting, Accounting
Education
Central Michigan University 2008 — 2013
Bachelor of Business Administration (BBA), Accounting and Information Systems, 3.53
HealthPlus of Michigan August 2011 - Present
Piano Man Dan Productions 1998 - 2012
Aetna March 2009 - December 2010
Humana September 2007 - November 2008
Blue Cross Blue Shield of Michigan February 2001 - September 2007
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Medicare, Leadership, Brokers, Life Insurance, Term Life Insurance, Management
Education
Wayne State University 2001 — 2003
MBA, Sales & Marketing
Central Michigan University 1997 — 2000
Bachelor of Science in Business Administration, Management Information Systems
Blue Cross Blue Shield of Michigan April 2013 - Present
Blue Cross Blue Shield of Michigan November 2012 - January 2013
Technicolor, Inc August 2012 - October 2012
Vision IT Corporation April 2010 - May 2012
CDI Corporation September 2003 - February 2009
Great Lakes Health Plan Company August 2001 - September 2002
Skills
Human Resources, Time Management, New Hire Orientations, Vendor Management, Applicant Tracking..., Interviews, Analysis, Process Improvement, Data Analysis, Onboarding, Spreadsheets, Coaching, Recruiting, Customer Service, Budgets, Leadership
Education
Central Michigan University 2009 — 2014
Bachelors of Science, Community Development & Public Relations
SWEET February 2012 - Present
Blue Cross Blue Shield of Michigan October 2010 - November 2010
Blue Cross Blue Shield of MI May 2008 - November 2009
Metavance, BlueConnect February 2008 - May 2008
CORNERSTONE BENEFITS March 2007 - February 2008
Blue Cross Blue Shield of MI February 2007 - March 2007
Hantz Group October 2003 - February 2007
Education
Central Michigan University
Bachelor of Science, Health Fitness in Preventive and Rehabilitation
Optum October 2010 - Present
Blue Cross Blue Shield of Michigan May 2005 - November 2010
Thomson Medstat March 2003 - May 2005
Great Lakes Health Plan July 2000 - November 2002
Computer Sciences Corporation September 1997 - July 2000
Skills
Business Intelligence, Decision Support, Healthcare Information..., Healthcare, Business Analysis, Process Improvement, Healthcare Consulting, Analytics, Data Analysis, Managed Care, Informatics, Healthcare Management, Program Management, Cross-functional Team..., Medicaid, Strategy, Change Management, CRM
Education
Central Michigan University 1987 — 1989
Masters, Business Admin/Human Resources
Central Michigan University 1979 — 1984
Bachelors, Psychology and Business Admin
Tattrie Strategies July 2010 - Present
Pierce, Monroe & Associates February 2009 - July 2010
Blue Cross Blue Shield of Michigan 1991 - 2008
Skills
Business Strategy, Business Planning, Business Analysis, Strategic Communications, Change Management, Business Development, Healthcare, Process Improvement, Program Management, Team Building, Cross-functional Team..., Management Consulting, Budgets, Business Process..., Health Insurance, Strategic Planning, Strategy, Medicare, Managed Care, Insurance, IT Strategy, Project Management
Education
Michigan State University 1984 — 1988
BSW
Central Michigan University
MSA, Business, Health Care
Blue Cross Blue Shield of Michigan September 2012 - Present
MAHU- Michigan Association of Health Underwriters July 2012 - June 2013
Action Benefits April 2008 - August 2012
MDAHU- Metro Detroit Association of Health Underwriters July 2011 - June 2012
Paycor November 2006 - April 2008
Titan Benefit Communications December 2004 - November 2006
Caponigro Public Relations May 2002 - December 2004
Skills
Employee Benefits, Account Management, Disability Insurance, Customer Service, Insurance, Health Insurance, Strategic Planning, Leadership, Life Insurance, Underwriting, Microsoft Office, Medicare, Marketing Communications, Benefits Administration, New Business Development, Managed Care, Team Building, Public Speaking, Healthcare, Process Improvement
Education
Central Michigan University 1998 — 2002
Bachelor of Applied Arts, Integrative Public Relations
American University of Rome 2001 — 2001
International Relations
Blue Cross Blue Shield of Michigan January 2012 - Present
Henson Consulting Inc. 2009 - 2011
DTE Energy May 2008 - August 2008
Skills
Media Relations, Press Releases, Internal Communications, Newsletters, Corporate Communications, Strategic Communications, Social Media, Public Relations, Speech Writing, Marketing Communications, Event Planning, Facebook, Editing, Social Media Marketing, Copywriting, Cision, Journalism, Blogging
Education
Central Michigan University 2005 — 2009
Bachelor of Science, Journalism
Blue Cross Blue Shield of Michigan December 2014 - Present
Blue Cross Blue Shield of Michigan May 2013 - December 2014
Middle Michigan Development Corporation August 2012 - April 2013
Silver Foam Distributing December 2009 - August 2011
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Social Networking, Social Media, Customer Service, Strategic Planning
Education
Central Michigan University 2009 — 2013
General Motors July 2014 - Present
General Motors March 2013 - June 2014
Blue Cross Blue Shield of Michigan December 2012 - March 2013
Hewlett-Packard July 2012 - August 2012
Hewlett-Packard April 2012 - June 2012
Hewlett-Packard February 2009 - March 2012
Hewlett-Packard January 2007 - January 2009
Hewlett-Packard February 2001 - December 2006
Alcoa June 1999 - February 2001
Garden City Hospital, Garden City, MI / Medical Records Corp., Southfield, MI /Sinai Hospital , Detr January 1985 - May 1988
Skills
PMP, ITIL v3 Foundations..., Quality Management, ISO Management, Executive Presence, Tactical Initiative..., Service Level Management, Leadership, Coaching, Mentoring, Training, Communication, Presentations, Workshop Facilitation, Process Improvement, Processes Development, Process Documentation, Relationship Management, Transition Management, Course Correction, Goal Development, Goal Tracking, Microsoft Office, SharePoint, OneNote, Visio, Microsoft Project, Photoshop Elements, MS Project
Education
Central Michigan University
Bachelor of Science, Business Administration and Management, General
BCBSM Leadership Development Association July 2011 - Present
Blue Care Network April 2011 - Present
Blue Care Network October 1994 - Present
Blue Cross Blue Shield of Michigan May 2006 - April 2011
Skills
Certified Case Manager, Registered Nurses, Professional..., Leadership Development, Healthcare
Education
Central Michigan University 2000 — 2007
BS, Business Administration, Health Services
Blue Cross Blue Shield Vermont March 2011 - Present
Blue Cross Blue Shield of Michigan May 2006 - April 2009
Blue Cross Blue Shield of Michigan May 1990 - May 2006
Blue Cross Blue Shield of Michigan July 1987 - May 1990
Blue Cross Blue Shield of Michigan December 1984 - July 1987
Blue Cross Blue Shield of Michigan August 1982 - December 1984
Blue Cross Blue Shield of Michigan May 1981 - July 1981
Blue Cross Blue Shield of Michigan June 1980 - May 1981
Skills
Insurance, Health Insurance, Disability Insurance, Medicare, Employee Benefits, HIPAA, Customer Service, Process Improvement, Claim, Analysis, Underwriting, Healthcare, Medicaid, Managed Care, Benefits Administration, Leadership, Data Analysis, Medicare Part D, Management, Healthcare Information..., Software Documentation, Call Centers, Risk Management, Health Savings Accounts, Training, Policy, Healthcare Consulting, Health Policy, Provider Relations, Life Insurance, HMO, Brokers, Group Insurance, Long-term Care, Term Life Insurance, Health Care Reform, Property & Casualty...
Education
Central Michigan University 1988 — 1990
MSA, Health Care Administration
Oakland University
Bachelor of Science, Business Management
Detroit Society for Genealogical Research, Inc. July 2015 - Present
Private Life November 2008 - Present
Michigan Genealogical Council July 2013 - March 2014
Detroit Society for Genealogical Research, Inc. July 2011 - March 2014
Chrysler May 1984 - November 2008
DaimlerChrysler Corporation, Auburn Hills, Michigan 2004 - 2007
Guardian Industries 1980 - 1984
Ex-Cell-O Corporation 1973 - 1980
Blue Cross Blue Shield of Michigan 1972 - 1973
Skills
SAP, Problem Solving, Process Improvement, Excel, Microsoft Office, PowerPoint, Word, Data Analysis, Cost, General Ledger, Accounting, Cost Analysis, Administration, Access, Visual Basic, Software Documentation, Analysis, Microsoft Excel, Visio, Program Management
Education
Central Michigan University 1991 — 1994
MSA, Administration
University of Michigan 1967 — 1971
Bachelor of Science - Mathematics, Applied Mathematics
Lincoln Park High school 1965 — 1967
Diploma
University of Bridgeport 1966 — 1966
NSF, Space Science
Blue Cross Blue Shield of Michigan March 2014 - Present
Blue Cross Blue Shield of Michigan May 2011 - March 2014
Blue Cross Blue Shield of Michigan May 2010 - May 2011
Accretive Solutions December 2009 - May 2010
Image Soft Inc. December 2008 - August 2009
Chrysler Corporation June 2000 - November 2008
Resource Technologies Corp 1999 - 2000
detroit edison 1998 - 1999
Skills
Project Management, Process Planning, Program Management, Process Improvement, Business Analysis, Visio, SDLC, Vendor Management, Change Management, Business Process..., Leadership, Requirements Analysis, Business Process, Project Planning, Cross-functional Team..., CMM, MS Project, Team Leadership, PMO, Analysis, Strategy, Management, Requirements Gathering, Software Project..., Strategic Planning, Enterprise Software, Quality Assurance, Team Building, Health Care Reform, Governance
Education
Central Michigan University 2002 — 2005
Masters of Science Administration
The George Washington University - School of Business 2002 — 2004
Masters Certificate
University of Detroit Mercy 1994 — 1998
Bachelors of Arts
Blue Cross Blue Shield of Michigan May 2013 - Present
Tognum AG May 2012 - August 2012
Carino's Italian May 2011 - January 2012
Regal Entertainment Group June 2007 - August 2011
Skills
Java, SQL, HTML, C++, C, MySQL, Windows, C#, Linux, CSS, Microsoft SQL Server, Programming, Microsoft Office, ASP.NET, Databases, Windows 7
Education
Central Michigan University 2009 — 2013
BS, Information Technology
Walled Lake Central High School 2005 — 2009
Highschool Diploma, General Education
State of Michigan 2011 - Present
2008-2009 2008 - 2009
Blue Cross Blue Shield of Michigan August 2004 - March 2007
DTE Energy October 2002 - December 2003
SBC September 2001 - February 2002
Education
Central Michigan University 2010 — 2012
MSA, Health Services Administration
University of Phoenix 2005 — 2009
BS, Business Management
adidas January 2015 - Present
adidas Southeast Asia 2012 - December 2014
adidas Southeast Asia 2008 - 2012
adidas September 2006 - June 2008
Blue Cross Blue Shield of Michigan 2001 - 2005
Central Michigan University January 2000 - January 2002
Skills
Business Analysis, Project Management, Process Improvement, Strategic Planning, Cross-functional Team..., Business Intelligence, Data Analysis, Marketing Strategy, Product Marketing, Team Leadership, Budgets, Project Planning, Management, Change Management, Leadership, Forecasting, International Business, Team Management, Supply Chain Management, Product Management, Marketing, Strategy, Product Development, Competitive Analysis, CRM, Supply Chain, Business Process..., Pricing
Education
Eastern Michigan University 2001 — 2004
MBA, Organizational Development
Central Michigan University 1997 — 2001
BSBA, Management Information Systems
Blue Cross Blue Shield of Michigan May 2013 - Present
Houlihan's Restaurants, Inc. May 2008 - May 2015
Bank of America August 2012 - May 2013
National Kidney Foundation of Michigan March 2009 - August 2010
Starbucks August 2006 - May 2008
Skills
Microsoft Office, Minitab, PeopleSoft, Customer Service, Interviews, Food, Employee Relations, Payroll, Human Resources, Performance Management, Leadership Development, Hiring, Employee Benefits, Organizational..., Sales Management, Training
Education
Central Michigan University 2013 — 2016
Master of Science (M.S.), International Administration
Michigan State University 2006 — 2012
Bachelor of Arts, Interdisciplinary Studies of Social Science, Human Resources and Capital Society
Qualigence International September 2014 - Present
Blue Cross Blue Shield of Michigan May 1998 - August 2014
R L Polk 1991 - April 1998
ConTempra Temporary Personnel 1990 - 1991
Skills
Talent Acquisition, Recruiting, Onboarding, Employee Benefits, College Recruiting, Employee Relations, Talent Management, Technical Recruiting, Human Resources, PeopleSoft, HRIS, Taleo, Internet Recruiting, Benefits Administration, Performance Management, Deferred Compensation
Education
Davenport University-Eastern Region 1996 — 2001
BS, Management
Taylor Center High School 1981 — 1985
General Business
Central Michigan University
MS, Human Resource Administration
Henry Ford Health System February 2014 - Present
Warren, MI October 2013 - January 2014
Flagstar Bank January 2012 - September 2013
Blue Cross Blue Shield of Michigan October 1986 - November 2010
Skills
Employee Training, Editing, Team Building, Microsoft Office, Microsoft Excel, Visio, Word, OneNote, Lotus Notes, Outlook, Leadership Development, Coordination, E-Learning, Key Performance..., Office Management, Strategic Planning, Technical Writing, PeopleSoft, Captivate, Photoshop, Customer Service, WebEx, Graphic Design
Education
Central Michigan University 2000 — 2003
Master of Science in Administration, Business
Kia Motors America March 2013 - September 2014
Blue Cross Blue Shield of Michgan June 2011 - February 2013
Blue Cross Blue Shield of Michigan April 2009 - June 2011
IFM North America, Inc. February 2006 - February 2009
Ford Motor Company March 2003 - February 2006
Ford Motor Company April 2000 - March 2003
Ford Motor Company January 1996 - April 2000
Skills
Trade Shows, Healthcare, Team Building, Integrated Marketing, Advertising, Corporate Communications, Project Management, Benefits Administration, Business Analysis, Program Management, Event Planning, Product Marketing, Forecasting, Medicare, Research, Performance Management, Customer Satisfaction, Leadership, Managed Care, Marketing Strategy, Retail, Strategy, Accounting, CRM, Market Research, Strategic Planning, Account Management, Sales Management, Automotive, New Business Development, Social Media Marketing, Customer Retention, Marketing, Management, Coaching, Social Media, Sales, Salesforce.com, Creative Direction, Process Improvement
Education
Central Michigan University 2000 — 2002
Master's, Business Administration
Central Michigan University 1991 — 1995
BSBA, Marketing, Advertising
Wellpoint Anthem September 2014 - February 2015
Wellpoint Anthem September 2014 - February 2015
Sedgwick January 2012 - June 2014
Blue Cross Blue Shield of Michigan January 2011 - 2012
Strategic Staffing Solutions. BCBS LA May 2010 - October 2010
Jawood 2010 - 2010
Blue Cross Blue Shield of Michigan 2003 - 2010
Skills
Talent Management, Custom hat designer, D-hive graduate, Recruiting, Insurance, FMLA, Employee Benefits, Employee Relations, Call Centers, Change Management, Coaching, Conflict Resolution, Customer Service, Leadership, Healthcare, Health Insurance, HIPAA, Employee Engagement, Training, Public Speaking, Team Building, Analysis, Applicant Tracking..., Career Counseling, Career Development, Benefits Administration, Leadership Development, Management, Contract Recruitment, Onboarding, Organizational..., Outlook, Process Improvement, Program Management, Sales, Screening, Screening Resumes, Staffing Services
Education
Central Michigan University 1974 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Blue Cross Blue Shield of Michigan September 2014 - Present
Blue Cross Blue Shield of Michigan April 2012 - September 2014
UnitedHealth Group October 2011 - April 2012
UnitedHealthcare June 2010 - October 2011
Skills
Medicare, Medicaid, Health Insurance, Managed Care, Insurance, Case Managment, HIPAA, Benefits Administration, Healthcare, Employee Benefits, Leadership, Strategic Planning
Education
Central Michigan University 1992 — 1997
Bachelor of Science (B.S.), Psychology
Blue Cross Blue Shield of Michigan October 2015 - Present
MediLodge of Taylor August 2015 - October 2015
MediLodge of Milford May 2015 - August 2015
MediLodge of Mount Pleasant July 2014 - May 2015
CVS Health May 2012 - February 2015
MediLodge Group May 2014 - August 2014
Crave'n Cupcakes December 2011 - August 2014
Skills
Customer Service, Leadership, Social Media Marketing, Organization, Microsoft Word, Time Management, Microsoft Excel, Data Entry, Public Speaking, Office Administration, HIPAA, Grant Writing, Business Development, Social Networking, Insurance Billing, CMS Compliance, Screening Resumes, Social Media, Resume Writing, Medical Terminology, Medicare/Medicaid..., Teamwork, PowerPoint, Prior Authorization, Third Party Claims, Data Management, Health Insurance, Accounts Payable, Trust Funds
Education
Michigan State University 2015 — 2016
Graduate Certificate, Nursing Home Administration
Central Michigan University 2014 — 2015
Bachelor of Science (B.S.), Health Services Administration, Marketing, 3.61/4.00
National Center for Interprofessional Practice and Education January 2015 - Present
Blue Cross Blue Shield of Michigan September 2011 - December 2014
Michigan Health Information Alliance July 2010 - September 2011
Prism Analytical Technologies Inc. May 2010 - September 2011
Skills
Project Management, Data Analysis, Research, Qualitative Research, Quality Assurance, Budget Analysis, Policy Development, Healthcare Management, Healthcare Information..., Microsoft Office, Customer Service, Lifesciences, Community Outreach, Leadership, Team Building, Gas Chromatography, Mass Spectrometry, Policy
Education
University of Minnesota-Twin Cities
Project Management Certificate
Central Michigan University 2012 — 2013
Master of Arts (M.A.), Education
Central Michigan University 2009 — 2011
Master of Science (M.S.), Health Services Administration
Ferris State University 2004 — 2009
Bachelor of Arts (B.A.), Chemistry
Ferris State University
Associate of Arts and Sciences (A.A.S.), Industrial Chemistry Technology
Blue Cross Blue Shield of Michigan June 2006 - Present
General Motors January 2000 - June 2006
Jawood 1998 - 2000
Skills
Program Management, Change Management, Process Improvement, Business Analysis, Microsoft Office, Analysis, Data Analysis, Vendor Management, Business Intelligence, PMO, Management, Customer Service, Training, Leadership, Visio, Microsoft Word, Budgets, Project Portfolio..., IT Strategy, Team Leadership, SharePoint, Cross-functional Team..., Business Process..., Team Building, Strategy, Project Management, Healthcare, PowerPoint, Software Documentation, Strategic Planning, Project Delivery, Microsoft Excel, Project Planning
Education
Central Michigan University 1988 — 1992
Bachelor of Applied Arts, Interpersonal Communications
Blue Cross Blue Shield of Michigan April 2006 - November 2013
Blue Cross Blue Shield of Michigan January 2002 - August 2006
Blue Cross Blue Shield of Michigan June 2000 - December 2001
Skills
Insurance, Health Insurance, Process Improvement, Employee Benefits, Business Analysis, Medicare, Vendor Management, Underwriting, Claim, SDLC, Customer Service, Visio, Team Leadership, SharePoint, Security, Access
Education
Central Michigan University
Bachelor of Science (B.S.), Health Sciences with Minor in Psychology, 3.94
Henry Ford Community College
Associate's degree, Computer and Information Sciences and Support Services, 3.5
Macomb Community College
Macomb Community College
Autoneum Holding AG August 2015 - Present
Autoneum Holding AG April 2014 - Present
Volt Workforce Solutions December 2013 - April 2014
Arden Companies July 2012 - December 2013
Blue Cross Blue Shield of Michigan May 2011 - August 2011
Skills
Access, Microsoft Office, Visio, SQL, SAP ERP, SharePoint, SAP, Software Documentation, MS Project, Business Analysis, ERP, Integration
Education
Central Michigan University 2008 — 2012
Bachelors Degree in Information Systems, Information Systems
Blue Cross Blue Shield of Michigan October 2012 - Present
Blue Cross Blue Shield of Michigan December 2011 - October 2012
Blue Cross Blue Shield of Michigan May 2010 - December 2011
American Community Mutual Insurance Company April 2009 - April 2010
Walsh College November 2008 - January 2010
American Community Mutual Insurance Company January 2004 - April 2009
Henry Ford Community College September 2002 - December 2003
American Community Mutual Insurance Company June 1989 - January 2001
Diversitec (BCBSM Subsidiary) 1985 - 1988
Skills
Project Management, Team Building, Business Analysis, Strategic Planning, Corporate Communications, Training, SharePoint, SDLC, Insurance, Leadership, Advertising, Healthcare, Management, Newsletters, Marketing Communications, Strategy, Software Documentation
Education
Eastern Michigan University 1991 — 1997
M.A., Written Communication
Central Michigan University 1981 — 1985
B.A., English/Policital Science
Blue Cross Blue Shield of Michigan September 2013 - Present
Blue Cross Blue Shield of Michigan October 2012 - September 2013
Michigan Health Information Alliance (MiHIA) Inc. June 2011 - May 2012
Central Michigan University August 2008 - May 2012
My Place Café 1996 - 2012
Skills
Accuracy and attention..., Organization and..., Microsoft Word, Microsoft Excel, PowerPoint, Effective time..., Collaborates well with..., Understanding and..., SharePoint, Joomla, Whentowork, Timelink, Leadership, Program Management, Human Resources
Education
Central Michigan University 2010 — 2012
Master of Science in Administration, Health Services Administration, 3.75
Central Michigan University 2005 — 2010
Bachelor of Science (B.S.), Biomedical Sciences, Neuroscience; Chemistry
The Wade Law Firm, PLLC August 2015 - Present
Kostopoulos & Associates May 2015 - August 2015
Marrs & Terry, PLLC September 2013 - April 2015
Wayne County Prosecutor's Office September 2012 - December 2012
Washtenaw County Office of the Public Defender May 2012 - August 2012
Oakland County Bar Association Inns of Court September 2011 - April 2012
Law Office of Carl Collins III October 2010 - January 2011
Blue Cross Blue Shield of Michigan October 2006 - October 2009
Skills
Courts, Criminal Law, Legal Research, Mediation, Criminal Defense, Legal Writing, Westlaw, Legal Issues, Civil Litigation, Arbitration, Family Law, Appeals, Bankruptcy, Litigation, Trial Practice, LexisNexis, Lexis, Trials
Education
Thomas M. Cooley Law School 2009 — 2013
Doctor of Law (J.D.), Litigation
Central Michigan University 1997 — 2001
Bachelor of Science (B.S.), Journalism
Blue Cross Blue Shield of Michigan August 2014 - Present
Natural & Holistic Svcs April 2007 - Present
Blue Cross Blue Shield of Michigan August 2001 - Present
Blue Cross Blue Shield and Blue Care Network of Michigan August 2001 - August 2014
Blue Cross Blue Shield of Michigan November 2008 - September 2012
RTW Inc October 1998 - August 2001
Detroit Diesel Corp January 1993 - March 1999
General Motors Corp January 1988 - September 1995
Skills
Medicare, Healthcare, Alternative Medicine, Case Managment, Homeopathy, Workers Compensation, Home Care, HIPAA, Health Insurance, Patient Advocacy, Healing Touch, Utilization Management, Quality Improvement, Case Management, Aromatherapy, Herbal Remedies, Healthcare Management, Certified Individual..., Managed Care, Hospitals, Strategic Planning
Education
International Critical Incident Stress Foundation 2014 — 2014
Certification as a Crisis Intervention Specialist, crisis intervention for groups and individuals
Clayton College of Natural Health 1999 — 2007
MSNH, Master's in Natural Medicine
Madonna University 1977 — 1981
Baccalaureate of Science, Nursing
Central Michigan University
n/a studied Liberal Arts, Liberal Arts
DTE Energy August 2015 - Present
Blue Cross Blue Shield of Michigan August 2011 - August 2015
Detroit Regional Chamber April 2011 - August 2011
Wayne County February 2010 - April 2011
Michigan Humane Society April 2008 - February 2010
Michigan Humane Society September 2006 - April 2008
Stahls', Inc August 2005 - September 2006
pushtwentytwo May 2004 - August 2005
Skills
Public Relations, Media Relations, Campaign Plans, Google Analytics, Measurements, SEO, Crisis Communications, Press Releases, Direct Mail, Editing, Advertising, Internal Communications, Leadership, Fundraising, Corporate Communications, Marketing Communications, Strategic Communications, Speech Writing, Nonprofits, Marketing, Government, Strategy
Education
Syracuse University, SI Newhouse School of Public Communication 2013 — 2016
Master of Science, Communications Management, Communications/Management/Public Affairs, Current student
Walsh College 2006 — 2010
MBA, Focus: Management
Central Michigan University
Bachelor of Applied Arts, Integrative Public Relations
Carhartt March 2014 - Present
Blue Cross Blue Shield of Michigan April 2012 - March 2014
Market Strategies International June 1999 - January 2012
UMI January 1995 - January 1999
Skills
Budgeting, Project Coordination, Purchasing, Purchasing Processes, Technical Training, Documentation, Help Desk Management, Telephony, Customer Service, Vendor Management, Email Management, Network Administration, Corporate Communications, Mobile Communications, Remote Support, Data Analysis, VoIP, Help Desk Support, Budgets, Software Documentation, Project Management, Leadership, Security, Time Management
Education
Central Michigan University 1994 — 1999
Bachelor of Science Business Administration degree, Management Information Systems
Whitmore Lake High School 1990 — 1994
Blue Cross Blue Shield of Michigan October 2014 - Present
Blue Cross Blue Shield of MI September 2010 - October 2014
Blue Cross Blue Shield of Michigan October 2007 - September 2010
Blue Cross Blue Shield of Michigan October 2005 - October 2007
Blue Cross Blue Shield of Michigan September 2004 - October 2005
Blue Cross Blue Shield of Michigan June 2001 - September 2004
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Managed Care, Disability Insurance, Healthcare, Medicare Part D, Strategic Planning, Account Management, Benefits Administration, Commercial Insurance, HIPAA, Customer Service, Leadership, Training, Sales, Health Savings Accounts, Human Resources, Underwriting, Performance Management, Coaching, New Business Development, Sales Management
Education
Central Michigan University 2007 — 2010
MSA, Business Administration
Central Michigan University 1991 — 1996
Bachelor of Applied Science (B.A.Sc.)
Blue Cross Blue Shield of Michigan March 2013 - Present
HSN March 2008 - March 2013
IAC May 2006 - March 2008
ArvinMeritor January 2005 - May 2006
Kmart 2001 - 2005
Deloitte January 2001 - November 2001
Skills
SOX, IT Audit, Internal Controls, Internal Audit, CISA, Audit, Risk Assessment, Auditing, Compliance, IT Governance, Security, COBIT, Risk Management, PCI DSS, IT Risk, Business Continuity, Disaster Recovery, Change Management, SDLC
Education
Central Michigan University 1996 — 2000
BS. BA, Accounting & Management Information Systems
GM (OnStar) June 2013 - Present
Blue Cross Blue Shield of Michigan October 2012 - Present
Skills
Technical Services, Quality Assurance, Program Management, PMP, Security, Vendor Management, Cross-functional Team..., Visio, Business Process..., Team Leadership, Project Delivery, Business Analysis, Integration, Budgets, MS Project, Change Management, Operations Management, PMO, Software Documentation, Call Centers, ITIL, Project Portfolio..., Management, Data Center, Project Planning, Project Management, Six Sigma, Software Project..., IT Strategy, IT Management, Testing, Software Development, Requirements Analysis, SharePoint, SDLC, Enterprise Architecture, Disaster Recovery, Manufacturing, IT Service Management, Business Process, Process Improvement, Continuous Improvement, Resource Management, Leadership, Risk Management, Outsourcing
Education
Central Michigan University 1989 — 1991
Masters, Business
George Washington University 2006 — 2006
Project Management, PMI Certification
University of Michigan-Dearborn 1977 — 1981
Schoolcraft College 1974 — 1976
Business, General
Blue Cross Blue Shield of Michigan June 2009 - Present
BBDO Detroit 1991 - December 2009
McCann Erickson September 1988 - January 1991
Skills
Brand Management
Education
Central Michigan University 1984 — 1988
Bachelor of Science in BA, Marketing
North American Bancard August 2014 - Present
Kleinfelder June 2012 - August 2014
ADP 2006 - March 2012
Scientific Atlanta August 2005 - February 2006
Blue Cross Blue Shield of Michigan August 2004 - July 2005
Skills
Performance Management, PeopleSoft, Payroll, Employee Relations, Employee Benefits, Benefits Administration, ADP Payroll
Education
Central Michigan University 2003 — 2005
MA, Human Resources
National University
Bachelor of Arts (BA), Psychology
Blue Cross Blue Shield of Michigan January 2011 - March 2013
Ally Financial Inc. September 2010 - January 2011
I2 Document & Digital Data Solutions December 2008 - May 2010
Xerox 2000 - 2004
Skills
Project Management, Human Resources, Process Improvement, Policy, Talent Acquisition, Team Management, Recruiting, Contract Recruitment, Applicant Tracking..., Program Management, Healthcare, Business Analysis, Strategic Planning, Vendor Management, Technical Recruiting
Education
Central Michigan University 1997 — 2003
M.S. Healthcare Administration, Health Care
Blue Cross Blue Shield of Michigan December 2012 - Present
Blue Cross Blue Shield of Michigan October 2009 - December 2012
Blue Cross Blue Shield of Michigan November 2007 - October 2009
Blue Cross Blue Shield of Michigan May 2006 - November 2007
Blue Cross Blue Shield of Michigan March 2002 - May 2006
Skills
Product Management, HP, Product Development, SDLC, Requirements Analysis, Business Analysis, Software Project..., Vendor Management, Enterprise Architecture, Integration, Visio, Process Improvement, Business Intelligence, Agile Methodologies, Requirements Gathering, PMO, SharePoint, Project Portfolio..., IT Strategy
Education
Central Michigan University 2005 — 2007
M.S.A., Software Engineering Administration
Blue Cross Blue Shield of Michigan September 2012 - Present
Blue Cross Blue Shield of Michigan October 2011 - September 2012
Blue Cross Blue Shield of Michigan November 2010 - October 2011
Blue Cross Blue Shield of Michigan May 2005 - November 2007
Education
University of Detroit Mercy 1978 — 1982
BSN, Nursing
Central Michigan University
MSA, Health Services Administration
Delotrovenche Dzns June 2008 - Present
Molina Healthcare June 2008 - Present
Molina Healthcare June 2008 - December 2011
Blue Cross Blue Shield of Michigan July 1980 - January 2007
Skills
Customer Service, Healthcare, Strategic Planning, Managed Care, Customer Relations, Excellent influencing..., Medicare, Medicaid, Process Improvement, Health Insurance, EHR, Training, Community Outreach, Healthcare Industry, Management, Hospitals, Policy, Medical Coding, HIPAA, Employee Benefits, Access, EMR, Healthcare Information..., Insurance, Healthcare Consulting, Informatics, Leadership, Health Policy, Outlook, Healthcare Management, Data Analysis, Claim, Medical Billing
Education
Central Michigan University 2004 — 2007
Masters of Arts, Education
Blue Cross Blue Shield of Michigan March 2015 - Present
Team Detroit September 2014 - December 2014
5-Hour ENERGY January 2013 - July 2014
Enlighten 2011 - 2012
Blue Water Plants 2008 - 2012
Treefortbikes.com 2009 - 2011
Perich Advertising + Design 2007 - 2008
PHD Detroit 2005 - 2007
JWT 2005 - 2005
Skills
Media Planning, SEM, Google Analytics, Web Analytics, PPC, DoubleClick, Display Advertising, comScore, Facebook, New Media, Social Media, Marketing Strategy, Analytics, Interactive Advertising, Media Buying, Digital Strategy, Blogging, Mobile Marketing, Online Marketing, Digital Marketing, Interactive Marketing, Integrated Marketing, Online Advertising, Strategy, Digital Media, Social Media Marketing, Advertising
Education
Central Michigan University 1995 — 1999
BA, Marketing
Milford High School
MB Financial Bank (Formerly Cole Taylor Bank) March 2012 - Present
Ally Financial (Formerly GMAC) August 2008 - March 2012
ABN AMRO Bank March 1999 - July 2008
Blue Cross Blue Shield of Michigan May 1991 - February 1999
Skills
Integration, Data Center, Strategy, Cross-functional Team..., Management, Leadership, PMO, Training, IT Operations, Telecommunications, Service Delivery, Budgets, Contract Negotiation, Software Development, Financial Analysis
Education
Central Michigan University 2000 — 2002
Masters Science Administration, Information Resource Management, GPA of 3.61
Cleary University 1996 — 1999
Bachelors of Business Administration, Business Administration, Summa Cum Laude (GPA 3.95)
BCBSM December 2001 - Present
Blue Cross Blue Shield of Michigan 2001 - Present
AAA Michigan 1995 - 2001
Auto Club Group 1993 - 2001
Skills
Process Improvement, Business Analysis, Leadership, SDLC, Vendor Management, Business Process..., IT Strategy, Change Management, Program Management, Business Process, PMO, Business Intelligence, Integration
Education
Eastern Michigan University 1992 — 1997
MBA, General
Central Michigan University 1981 — 1986
BSBA, Management and MIS
Blue Cross Blue Shield of Michigan January 2014 - Present
Dental Network of America July 2009 - January 2014
DenteMax 2008 - July 2009
DenteMax 2007 - 2008
DenteMax 2006 - 2007
Skills
Insurance, Process Improvement, Strategic Planning, Employee Benefits, Account Management, Vendor Management, Leadership, Customer Service, Healthcare, Health Insurance, Training, Business Analysis, Customer Retention, Data Analysis, Coaching, Sales Management, Sales, Access, Recruiting, New Business Development, Management, Change Management, Cross-functional Team..., Employee Relations, Analysis
Education
Central Michigan University 2007 — 2011
Master of Science, Leadership
Lawrence Technological University 2000 — 2004
Bachelor of Science, Architecture
Michigan State University
Blue Cross Blue Shield of Michigan September 2014 - Present
Blue Cross Blue Shield of Michigan March 2011 - Present
Arrow Strategies for Blue Cross Blue Shield of Michigan May 2009 - March 2011
Computer Sciences Corporation March 2008 - May 2009
ACN April 2007 - March 2008
Blue Cross Blue Shield of Michigan September 2001 - April 2007
HP Enterprise Services March 1998 - July 2001
Comerica Bank 1993 - 1997
Handleman Company 1989 - 1993
Skills
Agile Project Management, Requirements Gathering, SDLC, Project Management, Visio, SharePoint, Software Development, Requirements Analysis, Systems Analysis, Business Analysis, Enterprise Architecture, Software Project..., Software Documentation, Vendor Management, DB2, CRM, Data Warehousing, Business Requirements, Agile Methodologies, System Testing, Healthcare, Customer Service, PMP, IT Strategy, Integration, Project Portfolio..., Business Process, Oracle, ITIL, Process Improvement, Testing, Mainframe, Database Design, COBOL, Business Process..., Resource Management, MS Project, SOA, SQL, Solution Architecture, Microsoft SQL Server, Customer Relations, JCL, User Acceptance Testing, Disaster Recovery, Web Services, Web Applications, Websites, Web App, Microsoft Project
Education
IBM 2012 — 2012
Rational Suite
Central Michigan University 1989 — 1992
Bachelor of Science, Organization Admin / Industrial Engineering
Macomb Community College 1986 — 1989
A.A.S., Computer Science
Oakland Community College
Beijo Inc. September 2008 - Present
Blue Cross Blue Shield of Michigan April 1969 - July 2008
Blue Cross Blue Shield of Michigan April 1969 - July 2008
Education
Central Michigan University 1999 — 2002
MS, Administration
Oakland University
BA, Communications Arts
Macomb Community College January 2009 - Present
Blue Cross Blue Shield of Michigan September 2000 - January 2008
Blue Cross Blue Shield of MI 1978 - 2008
Macomb Community College 2003 - 2003
Blue Cross Blue Shield of Michigan January 1999 - August 2000
Blue Cross Blue Shield of Michigan January 1996 - January 1999
Skills
Leadership Development, Program Management, Process Improvement, Strategic Planning, HIPAA, Adult Education, Teaching, Employee Benefits, Budgets, Data Analysis, Healthcare, Analysis, Instructional Design, Team Building, Microsoft Office, Insurance, Organizational..., Career Development, Fundraising, Research, Employee Relations, Marketing, Policy, Change Management, Customer Service, Negotiation, Non-profits, Cost Reduction, Re-engineering, Budgeting, Problem Solving, Benefits, Administration, Staff Development, Business Intelligence, Higher Education, Event Planning, Mentoring, Coaching, Public Speaking, Customer Relations, Career Counseling, Planning, Business Process..., Strategy Development, Call Center, Program Development, Quality Assurance, Team Leadership, Business Analysis
Education
Central Michigan University 1992 — 1998
Masters, Business Administration
Northwood University 1986 — 1990
Bachelors, Business Administration
Blue Cross Blue Shield of Michigan October 1997 - Present
Troy Schools 1996 - 2014
General Motors 1986 - 1997
Skills
Strategic Planning, Employee Benefits, Healthcare, Process Improvement, Insurance, Purchasing, PeopleSoft, SDLC, Vendor Management, HIPAA, Health Insurance, Medicare, Team Building, Strategy, Analysis, Project Planning, Change Management, Supply Chain Management, Leadership, Accounts Payable, Sourcing, Procurement, Training, Budgets, Management, Project Management, Finance, Time Management, Access, Business Analysis, Business Process..., Software Documentation, Cross-functional Team..., Data Analysis
Education
Central Michigan University 1991 — 1994
Masters, Health Services Administration
Spelman College 1980 — 1984
Bachelors of Art, Economics
Pontiac Northern High 1976 — 1980
Blue Cross Blue Shield of Michigan January 2009 - Present
Wright & Filippis May 2008 - January 2009
University of Michigan Health System March 2006 - May 2008
University of Michigan Health System October 2005 - March 2006
Skills
Dietetics, Pediatrics, Nutrition, Healthcare, Disease Management, Medical Nutrition..., Hospitals, Nutrition Education, Public Health, Clinical Nutrition, Clinical Research, Medical Terminology, Nursing, Healthcare Management, Health Education, Nutritional Counseling, Health Promotion, Wellness, Quality Improvement, Behavior Change
Education
Central Michigan University 2010 — 2012
MS, Nutrition & Dietetics
Hurley Medical Center 2005 — 2005
Dietetic Internship, Clinical Emphasis
Michigan State University 2000 — 2004
BS, Dietetics
Michigan State University 2000 — 2004
BS, Nutritional Sciences
Statewide Financial Group, Inc December 1998 - September 2011
Blue Cross Blue Shield of Michigan 2011 - 2011
National Agents Alliance July 2008 - 2010
Education
Central Michigan University 1989 — 1992
BAA, Communications/Advertising
Blue Cross Blue Shield of Michigan 1984 - Present
Skills
Employee Benefits, Insurance, Deferred Compensation, Benefits Design, Strategic Planning, Human Resources, Performance Management, Health Insurance, Executive Pay, Benefits Administration, Disability Insurance, Leadership, PeopleSoft, HIPAA, Underwriting, Claim, HRIS, Defined Benefit, Healthcare, Process Improvement, ERISA, FMLA, Employee Relations, Onboarding, Workers Compensation, Employee Engagement, Pensions, Labor Relations, Employee Wellness, COBRA
Education
Central Michigan University
Bachelor, Business Administration
Blue Cross Blue Shield of Michigan June 2012 - Present
Blue Cross Blue Shield of Michigan August 2005 - June 2012
Blue Cross Blue Shield of Michigan January 2003 - August 2005
Blue Cross Blue Shield of Michigan October 2001 - January 2003
Blue Cross Blue Shield of Michigan May 1998 - October 2001
BCBSM 1998 - October 2001
Pitney Bowes Management Services February 1997 - May 1998
Pitney Bowes Management Services September 1995 - February 1997
Personal Therapists, Inc. April 1994 - May 1995
Personal Therapists, Inc. October 1990 - April 1994
Skills
Data Analysis, PeopleSoft, Business Process..., Business Analysis, Financial Analysis, Access development, Board of Escheats, Analysis, Finance, Budgets, Accounting, Accounts Payable, Management, Access, Vendor Management, Process Improvement, Insurance, Health Insurance, Program Management
Education
Oakland University 1994 — 1996
Masters; MBA, Business Administration; Finance & Human Resources Management/Organizational Development
Eastern Michigan University 1993 — 1994
Masters degree, HR/Org. Development
Central Michigan University 1987 — 1989
Bachelor of Science, Business Administration; Human Resources Management
Macomb Community College 1985 — 1986
Associates Degree, General
Regence Blue Shield October 2014 - Present
Havenwyck Hospital May 2013 - 2014
Health Alliance Plan September 2008 - May 2012
Health Alliance Plan September 2003 - September 2008
Blue Cross Blue Shield of Michigan January 2000 - September 2003
Skills
Business Process..., Healthcare, Mental Health, Program Management, Managed Care, Supervisory Experience, Customer Oriented, Customer Satisfaction, Tenacious, Organization, Diplomacy, Close Attention to..., Access, Medicare, Healthcare Consulting, Healthcare Information..., HIPAA, Process Improvement, Healthcare Management, Nursing
Education
Central Michigan University
MSA, Health Services Administration
Henry Ford Community College
ADN, Nursing
Indiana University Bloomington
BA, Speech/Language Pathology
Blue Cross Blue Shield of Michigan 2015 - Present
ViSalus April 2012 - July 2014
JPMorgan Chase July 2007 - September 2010
Target March 2005 - July 2007
CJ Barrymores June 2003 - September 2005
Skills
Italian, Office Administration, Banking, Multi-line Phone, Customer Service, Retail, Phone Sales, Quickbooks, Photoshop, Microsoft Office, Westlaw, Teamwork, Social Media, Outlook, Training & Development, Microsoft Excel
Education
Central Michigan University 2011 — 2011
Certificate, Paralegal Studies
Wayne State University 2007 — 2009
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Macomb Community College 2004 — 2006
Associate's degree, General Studies
Health Alliance Plan May 2011 - Present
Blue Cross Blue Shield of Michigan April 2006 - May 2011
Blue Cross Blue Shield of Michigan May 2003 - April 2006
Skills
Strategic Planning, Media Relations, Healthcare, Internal Communications, Strategic Communications, Public Relations, Marketing Communications, Community Outreach, Strategic Leadership, Leadership Development
Education
Central Michigan University 2007 — 2012
MSA, Leadership
Wayne State University
BA, Journalism
A-Line Staffing March 2013 - December 2013
AAA1B 2012 - March 2013
Midwest Medical Center January 2012 - March 2012
MLS/ExamWorks November 2008 - December 2011
MPRO January 2004 - March 2008
Blue Cross Blue Shield of Michigan November 1988 - March 2001
Skills
Healthcare, Medicare, Quality Assurance, Management, Program Development, Analysis, Disease Management, Medicine, Insurance, Physicians, Quality Management, HEDIS, Auditing, NCQA, Managed Care, Quality Improvement, Claim, Leadership, Strategic Planning, Claims Management
Education
Mercy College of Nursing 1974 — 1978
BSN, Nursing
Central Michigan University
MSA, Health Services
Blue Cross Blue Shield of Michigan
Skills
Financial Reporting, Financial Analysis, Auditing, Internal Controls, Variance Analysis, General Ledger, Internal Audit, Accounting, GAAP, Financial Accounting, Account Reconciliation, US GAAP, PeopleSoft, Financial Statements, Accounts Payable, Financial Modeling, Access, Analysis
Education
San Diego State University-California State University 1992 — 1997
Bachelor of Science (B.S.), Accounting
Central Michigan University
Master of Science (MS), Health Services Administration
University of Michigan
Bachleor of Science, Botany
Robi's Beautique April 2015 - Present
Absolute Transportation Co, LLC July 2011 - March 2014
Blue Cross Blue Shield of Michigan May 2008 - June 2011
Blue Cross Blue Shield of Michigan July 2006 - May 2008
Blue Cross Blue Shield of Michigan March 2005 - June 2006
Blue Cross Blue Shield of Michigan June 2000 - March 2005
Skills
Insurance, Customer Service, Sales, Team Building, Management, Data Entry, Process Improvement, Highly self-motivated, Organized Multi-tasker, Software Documentation, MicroSoft Office Suite, Analytical Skills, Online Research, Quantitative Research, Qualitative Research, Operational Efficiency, Administrative Support, Technical Support, Analytical Support, Procedural..., Transactional Processing, Detailed Oriented, Data Retrieval, Database Maintenance, Document Security, Training, Administrative..., Access
Education
Central Michigan University 2014 — 2016
Master of Science (MSc), Health Services Administration
Davenport University
Bachelor of Business Administration (BBA), Health Services Adminstration
Wayne County Community College
Associate's degree, Business Administration
Blue Cross Blue Shield of Michigan May 2013 - Present
Blue Cross Blue Shield of Michigan November 2011 - April 2013
Blue Cross Blue Shield of Michigan October 2010 - October 2011
Blue Cross Blue Shield of Michigan June 2010 - October 2010
Skills
Business Intelligence, SDLC, Requirements Gathering, Visio, Requirements Analysis, Business Analysis, SharePoint
Education
Central Michigan University 2010 — 2012
MSA, Information Resource Management
Wayne State University 2006 — 2010
BS, Information Systems Management
Self employed April 2005 - Present
Godfrey Hammel Danneels & Comapny January 2001 - Present
Blue Cross Blue Shield of Michigan December 2001 - July 2006
Skills
Accounting, QuickBooks, Tax, Payroll, Budgets, Training, Customer Service, Strategic Planning, Process Improvement, Management
Education
Central Michigan University 1980 — 1995
Bachelors degree, Management & Supervision
Blue Cross Blue Shield of Michigan April 2004 - Present
Skills
Dreamweaver, Captivate, Web Applications, COBOL, Microsoft SQL Server, SQL, Access, Visio, Visual C++, Visual Basic, Adobe Acrobat, Adobe Creative Suite, Soundbooth, Strategic Planning, Strategic Leadership, Microsoft Office, Microsoft Office 2007, MS Project, PowerPoint, Analytics, Statistics, Business Analysis, Team Building, JavaScript, Analysis, Business Process..., Call Centers, Data Analysis, Databases, Process Improvement, Project Management, Quality Assurance, SDLC, SharePoint, Software Documentation, Vendor Management, Leadership, Customer Service, Change Management
Education
Central Michigan University 2011 — 2014
Master of Science in Administration, Organizational Leadership
Central Michigan University 2003 — 2010
Bachelor of Applied Science (B.A.Sc.), Information Information with Concentration in Web Development
Blue Cross Blue Shield of Michigan October 2012 - Present
Blue Cross Blue Shield of Michigan March 2009 - October 2012
Blue Cross Blue Shield of Michigan September 2006 - March 2009
Blue Cross Blue Shield of Michigan October 2001 - September 2006
Skills
Health Insurance, Insurance, Process Improvement, Customer Service, Data Analysis, Call Centers, Strategic Planning, Microsoft Office, Team Building, Outlook, Access, Leadership, Healthcare, Microsoft Excel, Analysis
Education
Central Michigan University
Master of Science, Health Services Administration
Mt. Pleasant Public Schools August 1995 - Present
Sacred Heart Academy, Mt. Pleasant, Michigan 48858 August 1991 - June 1995
Blue Cross Blue Shield of Michigan July 1965 - June 1975
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Mathematics, Strategic Planning, Customer Service, Curriculum Design, Internet, Teachers
Education
Marygrove College 2006 — 2008
Master of Arts (MA), Reading Teacher Education, A
Central Michigan University 1988 — 1991
Bachelor of Applied Science (B.A.Sc.), Geology/Earth Science, General
Leslie High School, Leslie, Michigan 49251 1957 — 1965
High School Diploma, Administrative Assistant and Secretarial Science, General
Blue Cross Blue Shield of Michigan 2009 - Present
Blue Cross Blue Shield of Michigan 1993 - 2009
Blue Cross Blue Shield of Michigan 1991 - 1993
Skills
COBOL, COBOLII, IMS DB/DC, JCL, SAS, SQL, SQL DB2, Business Analysis, Databases, Fileaid, ISPF, Mainframe, Management, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Microsoft Word, Project Delivery, Project Management, Requirements Analysis, Requirements Gathering, SAS Programming, SDLC, TSO, Visio, Xpediter
Education
Central Michigan University 1987 — 1990
Bachelor of Science, Computer Science / Computer Integrated Manufacturing
Sears, Roebuck and Co. 1995 - Present
Blue Cross Blue Shield of Michigan October 1984 - June 1995
Consumers Energy January 1982 - October 1984
Education
Central Michigan University 1989 — 1992
MSA, General Administration, 3.82
University of Arkansas at Pine Bluff 1977 — 1981
Bachelor of Science (B.S.), Mathematics, 3.68
Vaster High School 1965 — 1977
diploma, general
Blue Cross Blue Shield of Michigan January 2014 - Present
American Cancer Society September 2013 - Present
Mercy Health Physician Partners January 2013 - January 2014
Lack's Cancer Center August 2012 - December 2012
Ferris State University August 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, NextGen, Cerner, PowerChart, Microsoft Publisher, Healthcare Management, Security, Spanish-speaking, Inventory Management, Outlook, Process Scheduler, Medical Terminology, Data Entry, Customer Service, Team Leadership, Time Management
Education
Ferris State University 2008 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Central Michigan University
Master's Degree, Business Administration and Management, General
Blue Cross Blue Shield of Michigan June 2012 - Present
Blue Cross Blue Shield of Michigan 1997 - 2014
Blue Cross Blue Shield of Michigan January 2008 - June 2012
Skills
health plan compliance, Microsoft Office, provider credentialing, health plan operations, Business Process..., Process Implementation, Written & Oral..., Process Flow..., Narrative, Supervisory Skills, Budget Process, Budget Monitoring, Drafting Policies, mediare advantage..., national health care..., drafting statements of..., Credentialing
Education
Central Michigan University 1999 — 2001
Master's degree, Business Administration and Management, General
Wayne State University 1978 — 1983
Bachelor of Arts (B.A.), Business Administration and Management, General