Blue Cross Blue Shield of Minnesota
Industry: Company
DescriptionHeadquarters: Eagan, Minnesota, United States CEO: Craig E. Samitt M.D. Founded: 1933 Parent organization: Aware Integrated, Inc. Subsidiaries: Employer Provider Network, Inc, MII Services, Inc., Blue Plus, Inc SVPs: Ruth Hafoka, Scott Lynch
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Blue Cross Blue Shield of Minnesota Employees
Ken Hood Services April 2003 - Present
Farmers Insurance November 2001 - November 2002
Express Scripts October 1999 - November 2001
Marketing Consultant January 1999 - October 1999
KCH Marketing Inc August 1995 - December 1998
Allstate Financial July 1994 - August 1995
Allstate September 1993 - August 1994
Blue Cross Blue Shield of Minnesota July 1993 - August 1994
Blue Cross Blue Shield of Minnesota August 1987 - August 1993
Blue Cross Blue Shield of Minnesota August 1986 - August 1987
Skills
Copywriting, HTML, Video, XHTML, Insurance, Health Insurance, Small Business, Customer Service, Marketing, Sales, Social Media Marketing, Employee Benefits, Analytics, Microsoft Office, Leadership, Web Design, Blogging, CSS, SEO, Social Media, Commercial Insurance, Facebook, Online Marketing, Email Marketing, Motorcycle
Education
Bob Jones University 1976 — 1979
Wayzata High School 1973 — 1976
Blue Cross Blue Shield of Minnesota August 2008 - Present
Abbott Northwestern Hospital, Medical Center Plano, Presbyterian Hospital 1990 - 2008
University of Minnesota Medical Center, Fairview 2004 - 2006
Ford Motor Company 2000 - 2004
Skills
Epic Systems, Policy, Pain Management, Post Anesthesia Care, OpTime, Anesthesia, Healthcare, Medicare, Health Insurance, Managed Care, HIPAA, Disease Management, Utilization Management, Medicaid, Healthcare Management, Case Management, Nursing, Healthcare Information..., Insurance, Hospitals
Education
Bradley University 1984 — 1987
BSN, Nursing
Wartburg College 1982 — 1984
transfer studen, Pre Medicine
City of Oakdale February 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Council on Asian Pacific Minnesotans August 2010 - Present
Real Estate Masters June 2006 - Present
Council on Asian Pacific Minnesotans (CAPM) November 2012 - March 2013
Blue Cross Blue Shield of Minnesota August 2007 - August 2012
HDL Corporation January 2007 - July 2009
State of MN February 2002 - August 2007
Primerica Financial Services February 2004 - June 2006
Hennepin County September 1998 - February 2002
Skills
Negotiation, Program Development, Community Outreach, Strategic Planning, Real Estate, Team Building, Public Speaking, Health Insurance, Microsoft Office, Leadership, Product Management, Project Management, Collaboration, Problem Solving, Accountability, State Government, Network Administration, Diversity & Inclusion, Training, Nonprofits, Marketing, Analysis, Policy, Sales, Public Relations, Marketing Strategy, Recruiting, Time Management, Healthcare, Interviews, Fundraising, Leadership Development, Data Analysis, Management, Entrepreneurship, Budgets
Education
Saint Mary's University of Minnesota 2012 — 2015
Master of Arts in Health & Human Services Administration
Metropolitan State University 2009 — 2011
Bachelor of Arts (B.A.), Social Science
California State University-Chico 1991 — 1997
Cultural Anthropology
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Blue Cross and Blue Shield of Minnesota January 2013 - October 2014
Blue Cross Blue Shield of Minnesota May 2008 - January 2013
Blue Cross and Blue Shield of Minnesota April 2006 - May 2008
Blue Cross and Blue Shield of Minnesota October 2005 - April 2006
Skills
Accounts Receivable, Account Reconciliation, Access, Health Insurance, Invoicing, Medical Billing, SAP, Billing Process, Microsoft Excel, Health Savings Accounts, Cash Posting, General Journal, User Acceptance Testing, Financial Accounting, Customer Support, Accruals, Journal Entries, General Ledger, Financial Reporting, Cash Management, Daily Deposits, Electronic Payments
Education
Augsburg College 2012 — 2014
Bachelor of Arts (B.A.), Finance, General
Normandale Community College 2009 — 2012
Associate of Arts (A.A.), Accounting, 3.81
Oracle June 2013 - Present
Work Effects January 2012 - August 2012
YMCA May 2011 - June 2012
Trio Program- Upward Bound September 2010 - May 2012
Blue Cross Blue Shield of Minnesota June 2011 - September 2011
University of Minnesota January 2011 - August 2011
Blue Cross Blue Shield of Minnesota May 2010 - September 2010
Minnesota Twins June 2009 - September 2009
Ameriprise Financial June 2008 - September 2008
Skills
Customer Service, Microsoft Office, Event Planning, Public Speaking, Leadership Development, Teamwork, Non-profits, Human Resources, Social Media, Training, Talent Management, Leadership, Teaching, Management, Employee Relations, Employee Benefits, Outlook, Strategic Planning, Recruiting, Microsoft Excel, Fundraising, Healthcare, Workshop Facilitation, Data Entry, Nonprofits, Organizational..., Sales, Community Outreach, Microsoft Word, Marketing, Volunteer Management, Policy, Strategy, Change Management, Process Improvement, Team Building, Coaching, PowerPoint, Team Leadership, Personnel Management, Time Management, Social Networking, Research, Data Analysis, Organizational..., Spanish, Access, Staff Development, Event Management, Business Development
Education
Beijing Foreign Studies University
Business
CEA Global Education- Rome, Italy
Italian Studies & International Business
University of Cape Town
Tracing the Footstep to Social Change in South Africa
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Human Resources Development & Business and Marketing Education
University of Salamanca, Spain
Spainish Minor
Boynton Health Service-University of Minnesota September 2014 - Present
Hennepin County Medical Center September 2012 - September 2014
Hennepin County Medical Center October 2008 - September 2012
Blue Cross Blue Shield of Minnesota July 2005 - October 2008
Council on Crime and Justice 1999 - 2005
Be The Match operated by National Marrow Donor Program 1998 - 2000
Skills
Financial Analysis, Financial Reporting, Process Improvement, PeopleSoft, Financial Modeling, Accounting, Sarbanes-Oxley Act, Managerial Finance, Finance, General Ledger, Analysis, Strategic Financial..., Budgets, Revenue Cycle, Accounts Receivable
Education
Augsburg College
MBA Certificate, Finance, General
Augsburg College
Bachelor of Applied Science (B.A.Sc.), Accounting
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Blue Cross Blue Shield of Minnesota July 2011 - October 2013
Blue Cross and Blue Shield of Minnesota November 2006 - July 2011
Blue Cross and Blue Shield of Minnesota February 2005 - November 2006
Skills
Health Insurance, Insurance, COBRA, Employee Benefits, Health Policy, Workers Compensation, HIPAA, Medicaid, Program Management, Medicare, Managed Care, Benefits Administration, Training, Process Improvement, Leadership, Healthcare
Education
Brown College 2000 — 2001
Computer Networking
JSW Real Estate Investments January 2014 - Present
The Ashley Group April 2013 - September 2013
Birch Tree Title Agency April 2012 - April 2013
American Red Cross February 2012 - April 2012
St. David's HealthCare August 2010 - June 2011
Fairview Health Services October 2009 - January 2010
CBIZ Employee Benefits & Insurance January 2004 - September 2009
Blue Cross Blue Shield of Minnesota January 1998 - January 2004
Belk Stores Services May 1990 - January 1998
Skills
Customer Service, Problem Solving, Insurance, Negotiation, Administrative Support, Scheduling, Excel, Word, PowerPoint, Customer Relations, Outlook, Microsoft Office, Administration, Budgeting, Database Administration, Team Building, Sales, Administrative..., CRM, Microsoft Excel, Time Management, Customer Satisfaction
Education
Austin Community College
Evergreen Valley College
Certificate, Clerk Typist
The Lacek Group December 2014 - February 2015
Blue Cross Blue Shield of Minnesota December 2013 - February 2014
Bluestem Brands May 2013 - September 2013
Ameriprise Financial Services, Inc. December 2011 - January 2012
TheCarrot Agency October 2011 - October 2011
UnitedHealth Group October 2007 - May 2011
RR Donnelley April 2005 - May 2007
Best Buy April 2004 - April 2005
Best Buy April 2003 - April 2004
Community Bank June 1989 - August 2000
Skills
Marketing Communications, Advertising, Marketing, Management, Newsletters, Brand Management, Illustrator, Vendor Management, Project Management, Content Management..., Social Media, Account Management, B2B, Illustration, Email Marketing, Brochures, Marketing Strategy, Illustration and..., Art, Direct Mail, Event Planning, Campaign Management, Team Building, Customer Service, Public Relations, Project and Traffic..., Account/Client Services..., Marketing..., Merchandising/Promotions, SharePoint
Education
Luther College
B.A. Fine Arts, Art and English
Century College
Certificate in Social Media for Business
St. Paul College
Continual Education, Completed course for Web Fundamentals and HTML5
NCRC National Career Readiness Certification
Measures "real world" skills that employers believe are critical to job success.
American Indian OIC/Takoda Institute
Advanced Social Media
Platt College
Computer Graphics Certificate
American Animation Institute
Life Drawing, Character Design, Quick Sketch, Layout, Storyboarding, Animation
Art Center School of Design
Web Graphics, Children’s Book Illustration
College of the Canyons
HTML, Web Graphics, Flash, Dream Weaver, Illustrator
UnitedHealth Group July 2007 - Present
Blue Cross Blue Shield of Minnesota March 2002 - July 2007
Circuit City March 1995 - April 2002
Skills
E-commerce, Cross-functional Team..., Digital Marketing, Digital Strategy, Leadership, Strategy, B2B, Product Management, Marketing, Marketing Strategy, Management, Medicare, Interactive Marketing, Web Analytics, Business Strategy, Health Insurance, Web Development, Team Building, SEO, Project Management, SEM, Business Analysis, Market Planning, Program Management, Sales, Segmentation, Training, Social Media, Innovation, Storytelling, Design Thinking, Strategic Planning
Education
Quinnipiac University 2012 — 2014
MS Organizational Leadership, Organizational Leadership
Capella University 2005 — 2008
MBA, Marketing
University of Minnesota-Twin Cities 1999 — 2005
BA, Philosophy
Best Buy May 2013 - Present
Best Buy February 2012 - May 2013
Best Buy April 2011 - February 2012
Perficient January 2011 - February 2012
OptumHealth Financial (United HealthCare) March 2011 - May 2011
Blue Cross Blue Shield of Minnesota April 2010 - January 2011
The Walt Disney Company May 2009 - January 2010
Skills
User Experience, Business Analysis, Leadership, Information Architecture, Project Management, Quality Assurance, Agile Methodologies, User Acceptance Testing, Process Improvement, Requirements Analysis, Content Management, User Interface Design, Axure, Analysis, Information Technology, Strategy, Management, Consulting
Education
Capella University 2012 — 2014
Master of Business Administration (MBA), IT Project Management, Cumulative GPA 4.0
University of Minnesota-Duluth 2005 — 2009
B.B.A, Marketing
Blue Cross Blue Shield of Minnesota January 2010 - Present
Little Dog Blue February 2011 - Present
Home Owner Association November 2011 - Present
Blue Cross and Blue Shield of Minnesota April 2008 - January 2010
Blue Cross Blue Shield of Minnesota October 2006 - April 2008
Blue Cross Blue Shield of Minnesota September 2004 - October 2006
Blue Cross Blue Shield of Minnesota July 2002 - September 2004
Skills
Business Process..., Business Process Mapping, Project Estimation, Business Process..., Document Drafting, User Documentation, Requirements Gathering, Business Modeling, Business Process, Process Improvement, Business Analysis, SDLC, Insurance, Visio, Training, Business Testing, BAT, Business Requirements, Analysis, Six Sigma, Leadership, Requirements Analysis, Vendor Management
Education
Metropolitan State University 2015 — 2017
Bachelor’s Degree, Multidisciplinary Communications
Brown College 2000 — 2002
Associate’s Degree, Communications
University of Minnesota-Twin Cities 2011 — 2012
Extension Program, Master Gardener
The Disruptive Element May 2014 - Present
Bitmap Consulting September 2013 - Present
Lee Hecht Harrison 2015 - Present
Travelers July 2012 - May 2014
Blue Cross Blue Shield of Minnesota November 2010 - March 2012
Blue Cross Blue Shield of Minnesota 2007 - November 2010
MotivAction, LLC. June 2006 - December 2007
Target February 2004 - June 2006
American Express 1997 - 2003
Skills
Leadership, Strategy, Change Management, Vendor Management, Strategic Planning, IT Strategy, Process Improvement, Organizational..., Cross-functional Team..., Management, Leadership Development, Outsourcing, Team Building, Coaching, Strategic Sourcing, Team Leadership, Business Alignment, Talent Management, Training, Business Strategy, Project Portfolio..., Operations Management, Program Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MS, Organizational Development
University of Phoenix
MS, Computer Information Systems
Arizona State University
BS, Psychology
Carlson School of Management
MMI
Deloitte Consulting April 2010 - Present
Johnson & Johnson 2013 - 2015
Wipro Ltd January 2000 - April 2010
Hospital Corporation of America 2008 - March 2010
Large Healthcare Provider 2008 - 2010
Wipro Technologies 2000 - 2010
Blue Cross Blue Shield of Minnesota 2008 - 2008
Wipro 2007 - 2008
C&S Wholesale Grocers, Inc. 2005 - 2007
Tata Consultancy Services (Formerly Tata Infotech) November 1996 - January 2000
Skills
Software Project..., Enterprise Architecture, Data Warehousing, Business Intelligence, IT Strategy, Business Analysis, SDLC, Solution Architecture, Program Management, Requirements Analysis, Vendor Management, Business Process..., PMP, IT Service Management, Integration, Healthcare Information..., Business Process, Project Delivery, ETL, Outsourcing
Education
Anna University 1988 — 1992
Blue Chip Insurance Services December 2010 - Present
Blue Cross Blue Shield of Minnesota July 1995 - December 2010
Blue Cross Blue Shield of Minnesota January 1991 - January 1994
ST. PAUL'S HOSPITAL January 1986 - January 1991
HALL BYERS HANSEN LAW OFFICE July 1985 - May 1986
ST. CLOUD MEDICAL GROUP January 1985 - November 1985
CENTRAL MINNESOTA MENTAL HEALTH CENTER January 1983 - June 1985
Education
Alexandria Technical College 1982 — 1984
yes, Medical Secretarial
ALEXANDRIA AREA TECHNICAL COLLEGE
Medical Secretary
COMPUTER PROFICIENCIES
MINNESOTA DEPARTMENT OF COMMERCE
ST CLOUD TECHNICAL COLLEGE
St. Cloud State University
Blue Cross and Blue Shield of Minnesota July 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Blue Cross Blue Shield of Minnesota September 2010 - August 2012
Blue Cross Blue Shield of Minnesota March 2006 - September 2010
Sun Life Financial June 2005 - February 2006
Blue Cross Blue Shield of Minnesota September 2000 - June 2005
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Health Savings Accounts, Leadership, Managed Care, Healthcare, Management, Process Improvement, Account Management, Selling, Sales, Competitive Analysis, Medicare
Education
Bethel University 1993 — 1996
Bachelor of Arts, Business Management; Marketing
CHS June 2014 - Present
EngagePoint August 2013 - April 2014
Preventice August 2012 - July 2013
Holmes Corporation May 2012 - August 2012
Blue Cross Blue Shield of Minnesota May 2011 - March 2012
Be The Match operated by National Marrow Donor Program August 2010 - May 2011
Delta August 2008 - August 2010
ACS March 2005 - August 2008
Visakhapatnam Port Trust 2000 - 2004
Education
Andhra University
B.E
UCare June 2014 - Present
Prime Therapeutics August 2013 - March 2014
OptumRx January 2012 - August 2013
Blue Cross Blue Shield of Minnesota May 2010 - January 2012
MN Chapter HFMA June 2009 - May 2010
Medica 2007 - 2010
LarsonAllen, LLP 2006 - 2007
Eide Bailly, LLP 2005 - 2006
Medica 2002 - 2005
Allina Hospitals & Clinics 2001 - 2002
Skills
Medicare, Analysis, Health Insurance, Strategy, Healthcare Consulting, Insurance, Budgets, Auditing, Financial Analysis, Management, Hospitals, Contract Management, Claim, Internal Controls, Customer Service, Outlook
Education
Augsburg College 1991 — 1992
Bachelor of Arts; CPA, Business Administration, Accounting Specialization
University of Minnesota-Twin Cities
BS, Medical Technology
State of Minnesota, Department of Administration, Materials Management Division, MMCAP October 2013 - Present
State of Minnesota, MMB, Employee Insurance Division June 2011 - October 2013
Chiropractic Care of Minnesota June 2010 - June 2011
Blue Cross Blue Shield of Minnesota November 2004 - December 2008
Ceridian Corporation February 1999 - November 2004
Human Affairs International July 1994 - January 1998
CIGNA Behavioral Health July 1990 - June 1994
Norwest Bank January 1988 - July 1989
Citicorp Mortgage September 1985 - January 1988
Skills
Leadership, Team Building, Health Insurance, Underwriting, Benefit Consulting, Competitive Analysis, Financial Analysis, Data Analysis, Budgets, Process Improvement, Project Management, HIPAA, Medicare, Analytics, CRM, Business Analysis, Finance, Visio, Business Planning, Training, Strategy, Cross-functional Team..., Analysis, Management, Strategic Planning, Insurance, Employee Benefits, Healthcare
Education
University of St. Thomas 1991 — 1995
MBA, Healthcare/Risk Management
National American University 1983 — 1986
BS, Business Administration
Century College
Ameriprise Financial March 2010 - February 2014
Zenith Insurance August 2006 - February 2009
Zenith Insurance January 2005 - August 2006
Cambridge Street Consulting July 2003 - December 2004
Zenith Insurance June 2001 - July 2003
Cambridge Street Consulting April 1999 - May 2001
UnitedHealth Group January 1997 - March 1999
UnitedHealth Group April 1996 - January 1997
Blue Cross Blue Shield of Minnesota April 1995 - April 1996
Norwest Mortgage August 1994 - March 1995
Skills
Vendor Management, Program Management, Enterprise Architecture, Business Intelligence, Metrics, Budgets, Offshore Outsourcing, Software Development, IT Strategy, SDLC, Business Analysis, Financial Services, Strategy, Requirements Analysis, Business Process..., Process Improvement, Risk Management, Change Management, PMO, Cross-functional Team..., Project Portfolio..., Project Management, ITIL, Leadership, Management, Project Planning, Outsourcing, Strategic Planning, Executive Management, Information Technology, Visio, IT Management, Governance, Resource Management, Software Project..., Business Transformation
Education
University of Minnesota-Twin Cities 1986 — 1988
MBA, Management Information systems
Brown College 1979 — 1980
Certification, Computer Programming
Macalester College 1972 — 1976
BA, Studio Art
Just Food Co-Op 2008 - Present
Slow Food Minnesota (Twin Cities) March 2012 - March 2014
Chefs Collaborative 2014 - 2014
Blue Cross Blue Shield of Minnesota July 1998 - November 2009
MN Community Measurement 2006 - 2009
First Plan of Minnesota September 1994 - June 2008
Superior Health Center July 1977 - October 1997
Skills
Gastronomy, Healthcare, Managed Care, Disease Management, Public Health, Medicine, Quality Improvement, Healthcare Management, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Provider Relations, Health Policy, Credentialing, Diabetes, Informatics, Medicaid, HIPAA, EHR, Utilization Management, Health Insurance, Medicare, Food & Beverage, Co-ops
Education
Università di Scienze Gastronomiche 2011 — 2012
Master Food Culture and Communication, Gastronomy
University of Iowa Roy J. and Lucille A. Carver College of Medicine 1968 — 1974
MD, Medicine
University of Nebraska-Lincoln 1965 — 1968
BS, Zoology, English
Cretin-Derham Hall August 2015 - Present
Be The Match operated by National Marrow Donor Program October 2011 - Present
National marrow donor program July 2008 - October 2011
Blue Cross Blue Shield of Minnesota September 2006 - July 2008
Famous Footwear February 2002 - January 2007
Bally Total Fitness May 2006 - December 2006
Minnesota State University, Mankato August 2004 - May 2006
Skills
Healthcare, Program Development, Health Education, Healthcare Management, Public Health, Healthcare Information..., Public Speaking, Nonprofits, Event Planning, Training, Project Management, Process Improvement, Customer Service, Leadership, Microsoft Excel, PowerPoint, Team Building, Management, Time Management, HIPAA
Education
Saint Mary's University of Minnesota 2007 — 2009
MA, Health and Human Services Adminstration
Minnesota State University, Mankato 2003 — 2006
Bachelors, Exercise Science
Century College 2001 — 2003
Associates, Generals
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota June 2012 - August 2015
Blue Cross Blue Shield of Minnesota May 2011 - June 2012
Wellmark Blue Cross Blue Shield 2009 - 2011
Medica 2005 - 2008
Skills
Medical Policy, Utilization Management, Coding and Reimbursement, Managed Care, Health Insurance, HMO, Employee Benefits, Medicare, Strategic Planning, Healthcare Information..., Medicine, Health Policy, HIPAA, Healthcare, Reimbursement, Healthcare Industry, Hospitals, Medicaid, Policy, Leadership, Cross-functional Team..., Pharmacy Benefit..., Benefits Administration, Provider Relations, Disease Management, Public Health, Data Analysis
Education
Rush Medical College of Rush University Medical Center 1983 — 1987
Doctor of Medicine (M.D.)
Augustana College 1980 — 1983
Bachelor of Arts (B.A.), Pre-Medicine/Pre-Medical Studies
SelectHealth (Intermountain Healthcare) April 2012 - Present
UnitedHealth Group OptumHealth Financial Services March 2011 - April 2012
HealthEquity October 2008 - January 2011
Blue Cross Blue Shield of Minnesota July 2005 - June 2008
Blue Cross Blue Shield of Utah April 2002 - September 2004
University of Minnesota June 2001 - April 2002
Burrows Consulting Inc January 2001 - April 2002
HealthEast April 1991 - April 2001
Health Care COMPARE/AFFORDABLE January 1989 - April 1991
James Benefits/Alta Health Strategies/First Health June 1982 - January 1989
Skills
Employee Benefits, Leadership, Staff Development, Start-ups, Health Insurance, Insurance, Health Savings Accounts, Healthcare, Process Improvement, Strategic Planning, Marketing, Sales, Team Building, Customer Service, Business Development, Business Strategy
Education
University of Utah - David Eccles School of Business 1981 — 1985
MBA, Marketing and Organizational Development
University of Utah School of Medicine 1978 — 1980
MPH, Public Health, Geriatrics and Behavorial Health
Brigham Young University 1970 — 1977
BS, Pre-med and Gerontology
Center for Creative Leadership
Participant, Leadership Development Program 2003
Intermountain Health Care
Participant, "Introduction to Improving Clinical Quality" Taught by Brent James MD 2004
Licensed Individual Producer for Health, Accident and Life Insurance in Minnesota
Blue Cross Blue Shield of Minnesota November 2010 - Present
Skills
Process Improvement, Leadership, Program Management, Project Management, Insurance, Strategic Planning, Health Insurance, Vendor Management, Customer Service, Change Management, Business Analysis, Team Building, Program Development, Public Speaking, Volunteer Management, Analysis, Event Planning, Data Analysis, Training, Community Outreach, Nonprofits
Education
Augsburg College 1998 — 2002
BA, MIS, Business Administration - Marketing
Optum March 2014 - Present
Blue Cross and Blue Shield of Minnesota August 2012 - February 2014
Blue Cross Blue Shield of Minnesota December 2010 - July 2012
Wipro Technologies April 2009 - December 2010
Wipro Technologies April 2006 - March 2009
Cognizant Technology Solutions 2003 - 2006
IBM 2000 - 2001
Skills
Vendor Management, Outsourcing, Program Management, Cross-functional Team..., Integration, Strategy, SDLC, Agile Methodologies, Cloud Computing, Team Leadership, Business Process, SaaS, Enterprise Software, Product Management, Management, Global Delivery, Leadership, Change Management, Application Development, Business Process..., Software Development, Management Consulting, Strategic Partnerships, E-commerce, IT Strategy
Education
Carnegie Mellon University 2001 — 2002
Masters, Information Systems
Narsee Monjee Institute of Management Studies 1996 — 1998
Masters, Business Administration
M S University 1990 — 1994
Bachelor of Engineering
Blue Chip Insurance Services December 2010 - Present
Blue Cross Blue Shield of Minnesota June 1986 - December 2010
St. Paul's Hospital, Dallas TX May 1984 - February 1986
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Editing, Sage ACT, Salesforce.com, Health Insurance, Life & Health Insurance..., Customer Product..., Technical Product..., Direct Sales, Sales Operations, Sales Process, Customer Satisfaction, Employee Benefits, Group Benefit Plans, Self-motivated..., Copy Editing, E-Learning, brainshark, Managed Care, Medicare
Education
Alexandria Technical College 1982 — 1984
Graduate two year program, Medical Secretarial
St. Cloud State University 1978 — 1979
MoneyGram International November 2004 - Present
Primerica Financial Services August 2002 - Present
M.I.S. Contract Services, Inc. September 1985 - Present
Twin City Darts Association October 1978 - Present
Dunwoody 1981 - 2013
Blue Cross Blue Shield of Minnesota 1988 - 2000
Abbott Northwestern Hospital April 1985 - September 1985
Davis, Thomas & Associates, Inc. April 1982 - April 1985
General Mills, Inc. 1980 - 1982
U.S. Army September 1972 - September 1980
Education
Brown College 1978 — 1978
Certificate, Computer Programming, Computer Programming
State University of New York at New Paltz 1970 — 1977
BA, Theatre, Journalism
Bayside High School
Robert Half Finance & Accounting 2008 - 2011
PepsiCo 2006 - 2008
Rockwell Collins 2004 - 2006
Delphi Automotive Systems 2002 - 2004
Blue Cross Blue Shield of Minnesota 2001 - 2004
Cargill 2000 - 2001
Education
Central Michigan University
MBA, Management Consultant/ Finance
Florida Agricultural and Mechanical University
BS, Business Administration- Finance
Blue Cross and Blue Shield of Minnesota July 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Blue Cross Blue Shield of Minnesota September 2010 - August 2012
Blue Cross Blue Shield of Minnesota March 2006 - September 2010
Sun Life Financial June 2005 - February 2006
Sun Life Financial June 2005 - February 2006
Blue Cross Blue Shield of Minnesota September 2000 - June 2005
Blue Cross Blue Shield of Minnesota September 2000 - June 2005
Skills
Sales, Health Insurance, Leadership, Medicare, Training, Employee Benefits, Insurance, Management, Customer Service, Disability Insurance, Healthcare, Selling, Health Savings Accounts, Business Strategy
Education
Bethel University 1993 — 1996
Bachelor of Arts, Business Management; Marketing
Blue Cross Blue Shield of Minnesota March 2011 - Present
Regional Diagnostic Radiology and The Vein Center April 2006 - January 2010
Finken Companies October 2004 - April 2006
St. Paul Saints Baseball Club January 2004 - October 2004
Duluth Huskies Baseball Club 2003 - 2004
Skills
Marketing, Event Management, Marketing Strategy, Marketing Communications, Product Development, Market Planning, B2B, Event Planning, Brand Management, Creative Direction, Brand Development, Digital Marketing, Marketing Management, Account Management, Email Marketing
Education
St. Cloud State University - Herberger Business School 2000 — 2002
Bachelor of Science, Sports Science - Sports Management/Marketing and Recreation Administration
Bemidji State University 1998 — 2000
South St. Paul High School
Hennepin County Medical Center January 2013 - Present
C.H. Robinson Worldwide, Inc. January 2010 - May 2011
various companies April 2007 - January 2010
Blue Cross Blue Shield of Minnesota January 2002 - March 2007
Honeywell January 1993 - June 2000
Skills
Instructor-led Training, Instructional Design, Lectora, Captivate, E-Learning, Training, Storyline, ADDIE, Training Delivery, Curriculum Design, Leadership Development, Adult Education, Management, Organizational..., Articulate Storyline, Learning Management, Employee Training, Needs Analysis, Technical Writing, Workshop Facilitation, SharePoint, Employee Engagement, Editing, Blended Learning, Coaching, Performance Management, Program Management, Staff Development, Leadership, Conflict Resolution, Onboarding, Succession Planning, Team Building, Talent Management, Process Improvement
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.7
Brown College 1988 — 1990
AA, Communications
Blue Cross and Blue Shield of Minnesota June 2012 - Present
Lucidity Consulting Group February 2010 - June 2012
Blue Cross Blue Shield of Minnesota July 2005 - February 2010
SPL WorldGroup August 2000 - July 2005
Federated Insurance August 1999 - August 2000
Skills
MBA, Market Research, Collaboration, Problem Solving, Competitive Analysis, Comparative Analysis, Risk Management, J2EE Application..., Java, XML, Resource Allocation, Resource Coordination, Project Management, Web Services, Testing, Java Enterprise Edition, Business Analysis, Integration, Requirements Analysis, Agile Methodologies, Software Project..., SDLC, SQL, Oracle
Education
Saint Mary's University of Minnesota 2007 — 2013
Master of Business Adminsitration
Bemidji State University 1997 — 1999
Bachelor of Science
INTI College 1995 — 1999
INTI Diploma in American University Program
Crossroads Technology Solutions, Inc. 1998 - Present
Quantum Health 2014 - 2014
HCCI 2014 - 2014
HCCI 2014 - 2014
HCCI 2014 - 2014
United Healthcare Military & Veterans 2013 - 2013
WebMD 2012 - 2013
Blue Cross Blue Shield of Minnesota 2010 - 2012
CNSI 2009 - 2010
Kaiser Permanente 2001 - 2010
Skills
Cost and utilization..., Predictive Modeling, Disease Management, Care management teams, Provider network..., Employer reporting, Underwriting and..., Pay-for-performance..., Population health..., ICD10 conversion..., Analytic and management..., Data analysis in..., Support for NCQA..., Analytic assessment of..., Build rptng systems..., Implement grouping..., Develop revenue cycle..., Design and build data..., Accountable Care..., Medicaid Managed Care, Medicare, Quality, risk and..., Business process..., Business Intelligence..., Executive-Level..., Marketing Support, Predictive Analytics, HEDIS, Claims Migration..., Analytic Problem Solving, Healthcare Analytics, Analytic Modeling, Analytic Reporting, Training Leadership, Analytics, Business Intelligence, Business Process..., Business Process..., EMR, Healthcare, Healthcare Information..., Healthcare Management, Informatics, Managed Care, Network Administration, Program Management, Software Development
Education
University of Minnesota-Twin Cities 1976 — 1983
Bachelor of Applied Science (B.A.Sc.), Computer Science
Crossroads College 1978 — 1981
Bachelor of Arts (BA), Theology/Theological Studies, Summa Cum Laude
Delta Air Lines March 2011 - Present
Fulcrum Consulting April 2010 - February 2011
Blue Cross Blue Shield of Minnesota October 2008 - September 2009
Blue Cross Blue Shield of Minnesota June 2006 - October 2008
Ameriprise Financial Services, Inc. November 2004 - June 2006
Trammell Crow Company May 2003 - November 2004
Carl Zeiss IMT Corp November 2000 - November 2002
Piper Jaffray February 1999 - November 2000
Skills
Microsoft Office, Dreamweaver, Access, MS Project, PMO, Event Planning, Presentation Development, Desktop Publishing, Project Portfolio..., Quality Center, SharePoint Designer, Visio, Project Management, Data Analysis, Process Improvement, Business Process...
Education
Augsburg College 1989 — 2009
BA Business Administration, International Business
Blue Cross Blue Shield of Minnesota February 2014 - Present
Blue Cross a Blue Shield of Minnesota April 2013 - February 2014
Blue Cross and Blue Shield of Minnesota September 2008 - March 2013
Jewish Hospital & St. Mary's HealthCare January 1997 - November 2004
Anthem Bluecross & Blueshield March 1999 - January 2001
Skills
Hospitals, Medicare, Medicaid, Health Insurance, Healthcare, Managed Care, HIPAA, Direct Patient Care
Education
Bellarmine University 1986 — 1990
Bachelor's degree, Registered Nursing/Registered Nurse
Perficient September 2015 - Present
Walden University March 2011 - Present
HighPoint Solutions January 2011 - August 2015
HighPoint Solutions January 2011 - December 2014
Wipro Technologies July 2010 - January 2011
Blue Cross Blue Shield of Minnesota October 2007 - June 2010
Byteware Inc May 2005 - October 2007
ALSEC TECHNOLOGIES August 1999 - June 2002
Skills
Business Intelligence, Data Warehousing, ETL, IT Strategy, Solution Architecture, Integration, Enterprise Architecture, Data Modeling, Databases, Business Analysis, Master Data Management, Business Process, Data Warehouse..., Data Integration, Project Management, SDLC, Informatica, Oracle, CRM, Vendor Management, Program Management, Data Quality, Database Design, Analytics, IT Management, Information Management, Change Management, Data Migration, Cloud Computing, Pre-sales, SaaS, Strategy, Cross-functional Team..., Consulting, Outsourcing, Process Improvement, Technical Architecture, Healthcare Information..., IT Outsourcing, Information Technology..., Enterprise IT Strategy, Software Project..., Microsoft SQL Server, IT Service Delivery, Management, RFP & RFI, Veeva, Requirements Analysis, Enterprise Software, Agile Methodologies
Education
Walden University 2011 — 2015
Doctorate of Business Administration, Information Technology Outsourcing, A
Boston University PMP 2009 — 2009
Certificate, Project Management, A
Texas A&M University 2002 — 2005
Master of Science (M.S.), Electrical and Electronics Engineering, A
Anna University 1999 — 2002
Bachelor's degree, Electrical and Electronics Engineering, A
Fraser April 2015 - Present
University of Minnesota Extension January 2015 - Present
D. S. Johnson Consulting July 2010 - Present
ClearWay Minnesota 2011 - Present
National MS Society September 2011 - October 2013
UnitedHealth Group December 2006 - December 2009
Blue Cross Blue Shield of Minnesota March 1988 - November 2006
Park Nicollet Health Services 1983 - 1988
Allina Hospitals & Clinics 1980 - 1983
Skills
Community Outreach, Program Management, Strategy, Grants, Programme Governance, Public Policy, Public Affairs, Policy, Media Relations, Leadership, Healthcare, Public Relations, Philanthropy, Program Evaluation, Health Policy, Management, Volunteer Management, Corporate Social..., Training, Leadership Development, Strategic Communications, Governance, Board of Directors, Strategic Partnerships, Annual Giving, Corporate Communications, Marketing, Board Development, Government, Community Engagement, Business Development, Nonprofit Governance, Stratetic Grantmaking, Change Management, Lobbying, Nonprofit redesign and...
Education
Boston College
Corporate Community Involvement Management, Center for Corporate Citizenship
University of Minnesota-Twin Cities
Masters of Education
University of Wisconsin-La Crosse
Bachelors of Science, Administration
US Federal Government August 2012 - Present
End Of The Road Designs April 2011 - Present
Blue Cross Blue Shield of Minnesota May 2010 - October 2013
St. Anthony Police Department April 2000 - August 2013
Ameriprise Financial Services, Inc. January 2005 - October 2009
RBC 1995 - 2005
Wildlife Research Institute 1988 - 2005
Minneapolis Police Department February 1993 - 2000
Sandoz 1993 - 1994
The Hartford 1985 - 1993
Skills
Risk Management, Project Management, Change Management, Process Improvement, Program Management, Project Planning, Software Documentation, Team Leadership, Business Analysis, SDLC, Visio, Data Analysis, Team Building, Leadership
Education
The Open University
Minneapolis Community and Technical College
Alexandria Technical College
Computer Programming
Shakopee Public Schools September 2013 - Present
Self-Employed June 2010 - Present
THE MARSH April 2010 - Present
OptumInsight May 2007 - December 2009
ING USA October 2006 - May 2007
Blue Cross Blue Shield of Minnesota January 2005 - October 2006
Skills
Analysis, Leadership, Training, Access, Customer Service, Health Insurance, Interpersonal..., Learning Agility, Achieving Results, Organization, Critical Thinking
Education
Augsburg College 1996 — 2000
BACHELOR OF ARTS, EDUCATION
Wilson-Mcshane Corporation June 2013 - Present
Deloitte March 2013 - May 2013
Ameriprise Financial Services, Inc. February 2010 - March 2013
Northwestern Health Sciences University September 2005 - February 2010
Meridian Clinic November 2006 - January 2010
Ameriprise Financial Services, Inc. January 2001 - July 2003
Ameriprise Financial Services, Inc. April 1988 - December 2000
Cytrol, Inc. August 1984 - April 1988
U.S. Bank July 1980 - July 1984
Blue Cross Blue Shield of Minnesota May 1979 - July 1980
Skills
COBOL, DB2, CICS, IMS DB/DC, VSAM, Assembly Language, Smalltalk, C++, Software Design, Business Analysis, Visio, Process Improvement, Vendor Management, Project Management, Pacbase, TSO, JCL
Education
Northwestern Health Sciences University 2004 — 2006
Masters, Acupuncture and Oriental Medicine
University of Minnesota-Twin Cities 1982 — 1993
BA, English
Alexandria Technical College 1977 — 1979
AA, Computer Programming
Collective Genius April 2013 - Present
Safyre Catalyst October 1998 - Present
BlueCross BlueShield of Minnesota June 2007 - September 2010
Blue Cross Blue Shield of Minnesota 2005 - 2007
Blue Cross Blue Shield of Minnesota 2000 - 2005
Blue Cross Blue Shield of Minnesota 1996 - 2000
Blue Cross Blue Shield of Minnesota 1994 - 1996
Blue Cross Blue Shield of Minnesota 1991 - 1994
Blue Cross Blue Shield of Minnesota 1990 - 1991
Blue Cross Blue Shield of Minnesota 1988 - 1990
Skills
Training, Leading Change, Process Improvement, Cross-functional Team..., Healthcare, Leadership, Workshop Facilitation, Project Management, Management, Team Building, Strategic Planning, Business Intelligence, Strategy, Business Analysis, Analysis
Education
Barbara Brennan
Boston College
Master of Science (M.S.), Nursing
Hamline University School of Law
Dispute Resolution, Mediation, Arbitration, Negotiation
Kauffman Foundation
Fasttrac Entrepreneurship
The College of St. Scholastica
Pre - Nursing
University of Maryland Baltimore
Bachelor of Science (B.S.), Nursing
University of Saint Thomas
Organizational Development
Blue Cross Blue Shield of Minnesota April 2009 - Present
Blue Cross Blue Shield of Minnesota April 2001 - Present
Best Buy October 2000 - January 2001
The Home Depot April 1998 - August 2000
Skills
Troubleshooting, Blackberry, Technical Support, XP, iPhone, Computer Hardware, Android, Mobile Technology, Software Installation, Vendor Management, ITIL, Process Improvement, Hardware, Enterprise Architecture, Good technology, Mobile Devices, Mobile Communications, Mobile Device Management
Education
Brown College 1999 — 2000
PC LAN
Travelers October 2008 - Present
Travelers April 2008 - October 2010
Blue Cross Blue Shield of Minnesota October 2003 - March 2008
Project Consulting Group October 2002 - October 2003
Ambient Consulting 1995 - 2002
Ambassador University 1992 - 1995
Price Waterhouse Coopers June 1988 - August 1992
Skills
Vendor Management, Application Development, Application Architecture, Global Sourcing, Health Insurance
Education
University of the West Indies 1986 — 1990
B.S., Computer Information Systems & Accounting
Ambassador University
Intel Corporation January 2011 - Present
ATA May 2009 - August 2009
Dr. James Drummond, IU Research January 2009 - March 2009
Blue Cross Blue Shield of Minnesota September 2005 - July 2008
US Bank March 2003 - September 2005
Skills
Strategy, Market Research, Analysis, Management Consulting, Pricing, Finance, Banking, Financial Analysis, Financial Modeling, Segmentation, Forecasting, Sales, Cross-functional Team..., Competitive Analysis, Financial Risk, Data Analysis, Business Analysis
Education
Indiana University - Kelley School of Business 2008 — 2010
MBA, Corporate Innovation, Strategy
Augsburg College 1998 — 2003
BA, MIS, Business Administration
The Burchfield Group February 2011 - Present
Blue Cross Blue Shield of Minnesota January 2002 - February 2011
Skills
Financial Analysis, Medicare Part D, Account Reconciliation, Pharmacy Benefit..., Medicare, Microsoft Excel, SQL, Auditing, Health Insurance, Healthcare, Contractual Agreements, Contract Enforcement, Financial Audits, Contractual Auditing, Financial Reconciliation, Process Improvement, Project Leadership, Internal Audit, External Audit, Healthcare Management, Rebates, Medical Records, Audit, Contract Management, Claim, Leadership, Health Policy
Education
Brown College 2003 — 2004
Associate of Science (A.S.), Radio Broadcasting, 3.9 GPA
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Blue Cross Blue Shield of Minnesota October 2008 - June 2013
United States Air Force November 2001 - May 2006
Skills
Program Management, Process Improvement, Team Building, Leadership Development, Quality Assurance, Team Leadership, Strategic Planning, Operations Management, Customer Service, Public Speaking, Organizational..., Project Management, Networking, Staff Development, Coaching, Sales, Risk Management, Management, Training, Leadership
Education
Bethel University
Minnesota Department of Human Services November 2013 - Present
Department of Employment and Economic Development January 2010 - November 2013
Blue Cross Blue Shield of Minnesota December 2008 - September 2009
MORI Research 2007 - 2008
The Research Edge 2006 - 2007
Spherian 2005 - 2006
MNSCU and National American University 2002 - 2006
Skills
Data Analysis, Project Management, Data Collection, Statistical Modeling, Questionnaire Design, Statistics, Microsoft SQL Server, MS Integration Services, MS Reporting Services, Microsoft Office, SPSS, Training, Technical Writing, Research
Education
Fordham University 1998 — 2001
M.A., Sociology, demography
Augsburg College 1990 — 1994
B.A,, Sociology, religion
Self-Employed 2013 - Present
St. Paul Academy and Summit School 2013 - September 2014
HealthEast Foundation 2012 - 2013
HealthEast Care System April 2011 - March 2012
Lakewood Health System September 2006 - March 2011
Tradition Mortgage 2005 - 2006
Various online and print publications January 2003 - 2006
Blue Cross Blue Shield of Minnesota November 2004 - May 2005
FOX 9 KMSP/UPN 29 WFTC 2004 - 2004
Skills
Editing, Public Relations, Marketing Communications, Grant Writing, Writing, Communication Skills, Social Networking, Business Networking, Interpersonal..., Creative Writing, Strategic Thinking, Copywriting, Copy Editing, Yoga
Education
University of St. Thomas - Opus College of Business 2008 — 2008
Mini-MBA, Nonprofit Organization
Fort Hays State University 2008 — 2008
Grant Proposal Writing
University of St. Thomas 2000 — 2004
BA, Journalism, Public Relations and Justice & Peace Studies
Bond University 2003 — 2003
Continuing Studies
Staples-Motley High School
Best Buy July 2013 - Present
DevJam August 2011 - January 2013
Xora, Inc. July 2010 - August 2011
Allen Interactions January 2010 - July 2010
Blue Cross Blue Shield of Minnesota March 2009 - January 2010
Infobionics November 2007 - March 2009
Federal Reserve Bank November 2005 - November 2007
BI 2003 - 2005
Caribou Lake Software 2000 - 2003
Skills
Java, Agile Methodologies, REST, Process Improvement, SQL, Java Enterprise Edition, Software Development, MySQL, Start-ups, Spring, UML, Business Intelligence, Security, XML, Hibernate, SOA, JavaScript
Education
Brigham Young University
B.S., Computer Science
Olson December 2013 - Present
www.mnvoice.com December 2011 - Present
tapQA LLC May 2012 - December 2013
SWAT Solutions November 2011 - February 2012
North Hennepin Community College - Ed2go.com June 2011 - July 2011
Wood Group Field Services September 2004 - December 2010
Mount Olive Lutheran 2003 - 2004
Blue Cross Blue Shield of Minnesota August 1996 - December 2003
Northwest Airlines June 2001 - October 2001
Supervalu Inc June 1997 - April 1998
Skills
DB2, CICS, COBOL, JCL, SAS/SQL, IMS DB/DC, Visio, Fileaid, Data Solutions, TSO, MS Office Suite, RDX, Visual Basic, MS SQL Server 2008, Microsoft Office, SAS programming, Microsoft SQL Server, SQL, Quality Center, Testing, Mainframe, Quality Assurance, IBM Mainframe, Business Analysis, Test Planning, Software Documentation, Manual Testing, Software Quality..., Process Improvement, Analysis, Test Cases, User Acceptance Testing, Unix, Web Services, Requirements Analysis, HP Quality Center
Education
North Hennepin Community College 2011 — 2011
Course in JAVA language, Business & Computer
W3schools.com 2011 — 2011
On-going, Computer Development Languages
Brown Institute 1981 — 1982
Certificate, Computer Programming
Bemidji State University 1976 — 1980
Bachelor of Science, Communications Media
Hennepin Faculty Associates March 1995 - July 2010
Blue Cross Blue Shield of Minnesota 1989 - 1995
Twin City Testing Corporation 1988 - 1989
Hammel Green and Abrahamson 1986 - 1988
Zycad Corporation 1983 - 1986
Skills
Windows Server, Technical Support, DNS, Active Directory, Servers, Software Installation, Customer Service, DHCP, Disaster Recovery, Hardware, Microsoft Office, Troubleshooting, Operating Systems, Software Documentation, XP, Unix, Security, Windows 7
Education
Anoka Ramsey Community College 1982 — 1984
Electronic Engineering Technology program
Agiliti Inc
Ascolta
Benchmark Learning
Blue Cross and Blue Shield of Minnesota June 2012 - Present
IBM Global Business Services April 2010 - June 2012
Blue Cross Blue Shield of Minnesota April 2009 - April 2010
Concord USA January 2008 - April 2009
GMAC ResCap March 2005 - December 2007
America Online July 2001 - November 2005
Software AG November 1995 - July 2001
Morgan Stanley 1990 - 1995
Education
Amherst College 1986 — 1990
UnitedHealth Group June 2011 - Present
IBM Global Business Services April 2010 - May 2011
Blue Cross Blue Shield of Minnesota August 2007 - March 2010
GMAC-RFC May 2000 - July 2007
StorageTek 1998 - 2000
CyberOptics 1995 - 1998
Skills
Pega PRPC, Shell Scripting, Windows, C++, Java, Scrum, Agile Methodologies, Perl, Web Services, C#, Enterprise Architecture, XML, Unix, Distributed Systems, Python, Cloud Computing, Software Development, SDLC, Requirements Analysis
Education
Bethel University 1988 — 1992
B.S., Comp Sci
RBC Wealth Management August 2010 - Present
ELCA Board of Pensions May 2005 - August 2010
Blue Cross Blue Shield of Minnesota 2001 - 2003
3M November 1999 - May 2002
Skills
Project Management, Business Analysis, Software Project..., Visio, Program Management, Vendor Management, Integration, Agile Methodologies, MS Project, Business Process..., PMP, CRM, Management, Project Planning, Agile Project Management, ITIL
Education
Cardinal Stritch University 2000 — 2005
AmeriHealth Caritas May 2015 - Present
Target February 2015 - April 2015
Blue Cross Blue Shield of Minnesota June 2002 - January 2015
UnitedHealth Group 2003 - 2004
Candle Corp 2000 - 2001
Skills
z/OS, Mainframe, Disaster Recovery, Data Center, Integration, Unix, ITIL, Capacity Planning, MVS, CICS, DB2, JCL, Security, Enterprise Architecture, Virtualization, IT Management, Cloud Computing, Performance Tuning, Program Management
Education
Augustana College (SD)
BA
University of Minnesota-Twin Cities
The Lehman Group January 2005 - Present
Minnesota Hospital Association August 1999 - January 2005
Blue Cross Blue Shield of Minnesota 1991 - 1999
State of Minnesota Washington Office July 1985 - June 1990
Skills
Public Policy, Politics, Legislative Relations, Fundraising, Government, Strategic Communications, State Government, Legislative Affairs, Public Affairs, Nonprofits, Policy Analysis, Public Relations, Policy, Community Outreach, Political Campaigns, Public Speaking, Speech Writing
Education
University of Minnesota-Twin Cities 1982 — 1984
M.A., Public Affairs
Bethel University 1974 — 1979
Bachelor of Arts (B.A.), Political Science and Government
Blue Cross Blue Shield of Minnesota March 2010 - Present
Blue Cross Blue Shield of Minnesota March 2010 - September 2010
Security Life Insurance April 2003 - September 2008
Benfield September 1997 - September 2001
Benfield September 1996 - August 1997
Benfield January 1994 - August 1996
Benfield August 1988 - August 1996
Skills
Photography, Press Releases, Advertising, Health Insurance, Photoshop, Human Resources, Insurance, Microsoft Excel, Employee Benefits, Marketing, Customer Service, Leadership, Outlook
Education
Augustana University (SD) 1985 — 1986
Gustavus Adolphus College 1984 — 1985
UnitedHealth Group October 2015 - Present
UnitedHealth Group October 2013 - October 2015
Target January 2013 - October 2013
Prime Therapeutics April 2011 - January 2013
Blue Cross Blue Shield of Minnesota August 2010 - April 2011
Project Consulting Group July 2009 - September 2010
Digineer July 2008 - June 2009
Genesis10 2005 - 2008
Pegasystems 2005 - 2006
lutheran Brotherhood 1997 - 2004
Skills
Business Process, PMO, PMP, Program Management, Project Management
Education
Cardinal Stritch University 2001 — 2005
BSMIT, Managment of Information Technology
The College of St. Scholastica 1986 — 1988
NexAge Technologies USA Inc Software EngineerTraneJune 2007 - Present
Blue Cross Blue Shield of Minnesota 2007 - 2007
Skills
EJB, JSF, JSP, JUnit, XML, Facelets, MVC, Servlets, Struts, J2EE, AJAX, JDBC, JavaScript, JavaBeans, Ant, HTML, Java, DOM, XSL, JNDI, XSLT, Spring, Eclipse, Weblogic, CSS, MySQL, Swing, JSTL, Subversion, Core Java, Java Enterprise Edition, JMS, Testing, SDLC
Education
Anna University 1996 — 2000
B.E, Computer Science
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Blue Cross Blue Shield of Minnesota 2001 - Present
Honoring Women Worldwide 2012 - 2013
Carlson Wagonlit Travel October 1999 - November 2001
Skills
Testing, Data Warehousing, Business Intelligence, Test Automation, Vendor Relations, Vendor Management, Business Intelligence..., User Acceptance Testing, Agile Methodologies, Business Process..., ITIL, Agile Project Management, Management, Test Planning, Business Process, Software Documentation, Teradata, Process Improvement, Requirements Gathering, Quality Center, Test Management, Business Requirements, SDLC, Integration, Visio, Solution Architecture, Supplier Evaluation, Business Analysis, Waterfall, Software Project..., Data Management, Requirements Analysis, Data Integration, Contract Negotiation, Systems Analysis, Software Quality..., Defect Tracking, PMO, ETL, SharePoint, ClearQuest, Oracle, Test Cases, Databases, Project Portfolio..., Regression Testing, Resource Management, PMP, Performance Testing, QTP
Education
Moscow State Regional University (former Moscow Pedagogical Institute named after N.K. Krupskaya)
mathematics, linguistics
Blue Cross Blue Shield of Minnesota January 2010 - Present
Blue Cross Blue Shield of Mn 2009 - Present
Tek Systems April 2008 - April 2009
Tek Systems March 2006 - 2008
Blue Cross Blue Shield of Minnesota 2006 - 2008
Wells Fargo 1996 - 2005
Caterpillar June 1990 - May 1996
Skills
IT Service Management, SDLC, Vendor Management, PMO, Software Project..., Business Analysis, Project Portfolio..., PMP, Requirements Gathering, Quality Assurance, Cross-functional Team..., Project Management, Management, Outsourcing, Enterprise Architecture, Resource Management, ITIL, SharePoint, Business Process..., IT Operations, Business Requirements, Process Engineering, Project Delivery, Business Intelligence, Change Management, System Deployment, IT Strategy, Business Process, Solution Architecture, Agile Methodologies, Software Documentation, MS Project, Information Technology, IT Management, Data Warehousing, Integration, Leadership, Systems Analysis, Disaster Recovery, Infrastructure, Governance, Analytics, Business Architecture, User Acceptance Testing, Business Process Design, Software Development, Data Integration, Risk Management, Data Modeling, PMI
Education
University of Wisconsin-Madison 1988 — 1990
BBA, Information Systems Analysis & Design, Management
University of Wisconsin-Madison 1988 — 1990
BBA, Informations Systems, Management
American University 1986 — 1987
CLEG
UCare January 2014 - Present
Blue Cross Blue Shield of Minnesota July 2011 - January 2014
Blue Cross February 2010 - July 2011
Unity Hospital June 2003 - March 2011
Skills
Nonprofits, Disease Management, Case Management, Customer Service, Strategic Planning, Microsoft Office, Behavioral Health, Social Services, Medicaid, Process Improvement
Education
University of Minnesota-Twin Cities 2005 — 2007
Masters, Social Work
Bethel University 1999 — 2003
BA, Social Work
HealthPartners August 2010 - Present
Blue Cross Blue Shield of Minnesota 2007 - January 2010
Consumer Aware April 2005 - January 2010
Skills
Product Development, Business Analysis, Healthcare, Management, Strategic Planning, Business Development, Program Management, Entrepreneurship, Leadership, New Business Development, Project Management, Strategic Communications
Education
University of Minnesota-Twin Cities 1997 — 1999
MPA, Public Affairs
Carleton College 1989 — 1993
BA, Economics
BCBSMN July 2007 - Present
Blue Cross Blue Shield of Minnesota 2007 - Present
Skills
Healthcare, Mainframe, SAS, SQL, Application Development, Microsoft Office, Programming, Fileaid, COBOL, Analysis, TSO, JCL, VSAM, CICS, Software Development, Endevor, DB2, Excel, SDLC, SAS programming, Data Warehousing, Business Intelligence, Databases, SAS Programming
Education
Bemidji State University
Accounting and Computer Science
Lebow Analytics Consulting May 2013 - Present
UnitedHeathcare Medicare & Retirement November 2010 - March 2013
Blue Cross Blue Shield of Minnesota 2005 - October 2010
Medica 2001 - 2005
University of Minnesota 1994 - June 2000
University of Minnesota 1998 - May 2000
University of Minnesota 1994 - 1999
Skills
Disease Management, Data Analysis, Healthcare, Managed Care, SAS, Medicaid, Informatics, Hospitals, Healthcare Consulting, Clinical Research, HIPAA, Analysis, Analytics, Health Insurance, Business Strategy, Program Management, Provider Performance..., Predictive Modeling, Clinical Decision..., Quality Measures, Clinical Study Design, Vendor Management, Incentive Programs, Medicare Advantage
Education
University of Minnesota-Twin Cities
A.B.D., Clinical Psychology, Ph.D. Program
Carleton College
B.A., Political Science
Blue Cross Blue Shield of Minnesota
Skills
Health Insurance, Insurance, Medicare, Microsoft Word, Managed Care, Healthcare, Financial Analysis
Education
Cardinal Stritch University 1997 — 2001
Children's Hospitals and Clinics of Minnesota September 2014 - Present
Blue Cross Blue Shield of Minnesota April 2012 - September 2014
Blue Cross Blue Shield of Minnesota January 2010 - July 2012
Blue Cross Blue Shield of Minnesota September 2006 - December 2009
UnitedHealthcare April 2003 - September 2006
EDS June 1988 - April 2003
Education
University of Colorado Colorado Springs 1994 — 1997
MBA, Business
Bemidji State University 1983 — 1987
BS, Mathematics
Land O'Lakes, Inc. August 2015 - Present
Target November 2011 - August 2015
Deluxe Corporation October 2010 - December 2011
Allina Hospitals & Clinics April 2007 - October 2010
Blue Cross Blue Shield of Minnesota March 2003 - March 2007
Imation 1998 - 2003
Skills
Program Management, Contract Management, Vendor Management, Negotiation, Outsourcing, Process Improvement, Sourcing, Strategic Planning, Contract Negotiation, Supply Chain
Education
Augsburg College 2006 — 2007
MBA, Business Administration
University of Minnesota - Carlson School of Management 1995 — 1997
BA, Marketing Management
Xcel Energy May 2013 - Present
Xcel Energy June 2011 - Present
MJ Alvarez Fine Art June 2007 - Present
Our Redeemer Lutheran Church St. Paul 2010 - 2012
Blue Cross Blue Shield of Minnesota March 2007 - 2008
Katun Corporation 2005 - 2007
St. Catherine University 1998 - 2005
Fiserv Midwest 1996 - 1998
Western Technical Services 1994 - 1994
Computing Devices International-Div. of Control Data Corporation 1985 - 1994
Skills
Fine Artist, Purchasing, Sourcing, Manufacturing, Process Improvement, Project Management, Outlook, Procurement, Microsoft Excel, Strategic Sourcing, Vendor Management, Management, Contract Negotiation
Education
University of St. Thomas 2004 — 2009
Coursework, Business Law
Augsburg College 2001 — 2007
Bachelor of Arts Degree, Studio Art
University of Minnesota-Morris 1974 — 1979
Bachelor of Arts, Spanish Major
Joe Emiola Design January 2000 - Present
FedEx Office September 2013 - Present
FedEx Office December 2011 - August 2013
DecksDirect June 2011 - November 2011
FedEx Office April 2010 - June 2011
Blue Cross Blue Shield of Minnesota October 2008 - February 2010
Skills
Adobe Acrobat, Art Direction, Typography, Graphic Design, QuarkXPress, Creative Direction, Adobe Creative Suite, InDesign, Editing, Catalogs
Education
Brown College 2005 — 2008
Bachelor of Science, Video Game Design and Development
Iowa State University 1999 — 2004
Design, Drawing and painting
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Cornerstone January 2013 - Present
Blue Cross Blue Shield of Minnesota September 2007 - September 2012
Blue Cross and Blue Shield of Minnesota September 2001 - September 2007
MLT Vacations 2000 - 2001
Stonebridge Group Incorporated 2000 - 2000
techies.com 1999 - 2000
Express Scripts 1997 - 1998
Aetna 1989 - 1997
Skills
Process Improvement, Health Insurance, HIPAA, SDLC, Project Management, Healthcare, Business Process..., Vendor Management, Change Management, Insurance, Leadership, Visio, Program Management, Product Management, Business Requirements, Requirements Gathering
Education
Augsburg College 2004 — 2010
Master, Leadership
Augsburg College 1999 — 2004
Bachelor, Management Information Systems
Anthem, Inc. 2015 - Present
RBN Consulting Corporation 2013 - Present
Corelink Administrative Solutions 2014 - 2015
UnitedHealth Group 2014 - 2015
WellPoint 2013 - 2014
United Health Group 2010 - 2013
Wyde 2010 - 2011
Blue Cross Blue Shield of Minnesota 2001 - 2010
U.S. Marine Corps 1997 - 2001
Skills
Requirements Analysis, Data Warehousing, SDLC, Business Analysis, Visio, Business Intelligence, Agile Methodologies, Business Requirements, Integration, DB2, Master Data Management, Data Analysis, SQL, Healthcare, Enterprise Architecture, Security, Oracle, Project Management, Systems Analysis, ETL, Architecture, Teradata, Microsoft SQL Server, Greenplum, Big Data, NoSQL, Hadoop, Metadata, Change Data Capture, Sybase, Apache Hadoop, Pivotal, Cloudera, Hortonworks, MapR, Business Architecture, Business Strategy, Product Evangelism
Education
Cardinal Stritch University 2001 — 2004
Bachelors, Business Administration
UTC Aerospace Systems July 2012 - Present
Goodrich Sensor Systems October 2007 - July 2012
Mesaba Airlines August 2005 - September 2007
Blue Cross Blue Shield of Minnesota 2004 - 2005
Skills
Visio, Active Directory, Help Desk Support, Process Improvement, Technical Support, Hardware, Troubleshooting, Aerospace, Aviation, Software Documentation, Integration, VMware, Program Management, Testing, SharePoint
Education
Brown College 2001 — 2003
A.A.S, Information Networking & Technology
Blue Cross and Blue Shield of Minnesota 2012 - Present
Minnesota Health Literacy Partnership 2008 - Present
BHSI Behavioral Health Services 2005 - Present
Blue Cross Blue Shield of Minnesota 1995 - 2012
Skills
Healthcare, Public Health, Program Management, Quality Improvement, Program Evaluation, Clinical Research, Health Policy, Health Education, Medicaid, Managed Care, Public Speaking, Case Management
Education
University of Iowa 1989 — 1993
BA, Psychology
Bethel Seminary
Marriage and Family Therapy
Bethel University
MA, Counseling Psychology
Short Elliott Hendrickson Inc February 2013 - Present
WriteMasters 2011 - 2013
General Mills 2012 - 2012
J&B Group 2011 - 2012
Portico Benefit Services (formerly ELCA Board of Pensions) March 2008 - February 2011
Minnesota Council for Quality January 2009 - December 2009
Bethel Church; Fargo, ND September 2005 - November 2007
Microsoft 2003 - 2004
Microsoft 1999 - 2001
Blue Cross Blue Shield of Minnesota 1995 - 1997
Skills
Records and information..., Process ..., Taxonomy development, Business forms design..., SharePoint, Software Documentation, Technical Writing, Marketing Communications, Content Management, Editing, Case Studies, Instructional Design, Document Management, Taxonomy, Management Consulting, Training, Management, Project Management, Visio
Education
University of Minnesota-Twin Cities 1982 — 1993
B.S., Technical Communication
American Public University System
MS, Management-Strategic Consulting
FirstCare October 2012 - Present
Ecumen March 2007 - 2012
Fairview Health Services 2001 - 2007
Deloitte 1999 - 2001
Blue Cross Blue Shield of Minnesota 1998 - 1999
Skills
Excel, Medicare, Healthcare, Accounting, Accounts Receivable, Nonprofits, Hospitals, Leadership, Analysis, Insurance, Financial Reporting, Team Leadership, Management, Team Building, Process Improvement, Microsoft Excel, Budgets, Medicaid, Data Analysis, Access
Education
Bemidji State University 1994 — 1998
BS, Accounting
Blue Cross Blue Shield of Minnesota 2006 - 2008
Blue Cross Blue Shield of Minnesota 2005 - 2006
Medica 1994 - 2004
Mediashare October 1993 - October 1994
H. B. Fuller February 1992 - November 1992
Skills
Cross-functional Team..., Vendor Management, PMO, Leadership, Integration, Change Management, Business Analysis, Project Portfolio..., CRM, Management, Business Process, Strategic Planning
Education
University of Minnesota - Carlson School of Management 1987 — 1993
MBA, Management Information Systems
Carleton College 1976 — 1979
BA, Asian Studies
Tufts University 1974 — 1976
Asian Studies
Washburn High School
Gravie November 2013 - Present
Bloom Health June 2010 - November 2013
Blue Cross Blue Shield of Minnesota December 2007 - June 2010
Ross Nesbit Agencies, Inc March 2004 - December 2007
Ceridian December 1992 - June 2002
Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Healthcare, Account Management, Managed Care, Disability Insurance, Benefits Administration, Sales, Strategic Planning, Underwriting, Health Care Reform, Flexible Spending..., COBRA, Medicare, Employee Wellness, Brokers
Education
St. Olaf College 1986 — 1987
B.A, Education
Augsburg College
BA, Education
Minnhaha Academy
Lea Financial Group, Inc. April 2003 - Present
American Portfolios Financial Services March 2003 - Present
Medica 2003 - Present
Blue Cross Blue Shield of Minnesota 1999 - Present
Lutheran Brotherhood 1993 - 2003
Phillips Beverage Company 1988 - 1992
Skills
Investments, Marketing Strategy, Asset Management, Cash Management, Leadership, Mutual Funds, Marketing, Life Insurance, Customer Service, Financial Analysis, Financial Services, Management
Education
Augustana University (SD) 1981 — 1985
BA, Accounting/Business Administration
Anoka High School 1979 — 1981
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Blue Cross and Blue Shield of Minnesota December 2012 - Present
BlueCross BlueShield of Minnesota 1989 - December 2012
Blue Cross Blue Shield of Minnesota January 2007 - November 2012
BlueCross BlueShield of Minnesota January 2005 - December 2006
BlueCross BlueShield of Minnesota March 2001 - December 2004
Document Management Services January 1999 - March 2000
BlueCross BlueShield of Minnesota October 1997 - December 1998
Pharmacy Gold, Inc December 1995 - October 1997
Comprehensive Managed Care, Inc March 1995 - December 1995
Skills
Insurance, Healthcare, Business Analysis, Process Improvement, Human Resources, Claims Management, Project Management, Medicare, Analysis, Auditing, Customer Service, Lotus Notes, Budgets, Six Sigma, Coaching, Training, Workers Compensation, Risk Management, SDLC, Business Process..., Medicaid, Strategy, Leadership, Management, Call Centers, HIPAA, Project Planning, MS Project, Health Insurance, Policy, Software Documentation, Vendor Management, Microsoft Project
Education
Capella University
Bachelor of Science, Business Administration
Capella University
2006 Bachelors of Science, Business Administration
College of St. Thomas
Creighton University
University of Minnesota
Flint Hills Resources June 2014 - Present
Blue Cross Blue Shield of Minnesota July 2010 - January 2014
Blue Cross Blue Shield of Minnesota 2008 - August 2010
Blue Cross Blue Shield of Minnesota 2006 - 2008
Blue Cross Blue Shield of Minnesota 2001 - 2006
Skills
Change Management, Leadership, Training, Insurance, Management, Coaching, Project Management, Business Process..., SDLC, Vendor Management, Customer Satisfaction, Process Improvement, E-Learning, Employee Benefits, Call Centers, Software Documentation, Analysis, Performance Management, Business Analysis, Program Management, Visio, Health Insurance, Requirements Gathering, Business Process, HIPAA, SharePoint, Captivate, Access, Data Analysis, Medicare, Cross-functional Team..., Healthcare, Business Requirements
Education
Augsburg College
Bachelor of Arts, Communications
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross Blue Shield of Minnesota October 2010 - August 2012
IBM Global Business Services April 2010 - October 2010
Blue Cross Blue Shield of Minnesota September 2004 - March 2010
Cognizant Technology Solutions September 2003 - September 2004
Uniprise October 1999 - September 2003
Skills
User Acceptance Testing, Waterfall, ClearQuest, Defect Tracking, Test Management, Test Planning, Software Quality..., SDLC, Functional Testing, Estimating, Testing Resource..., Test Data, Risk Management, Risk Assessment, Testing Metrics, Leadership, Rational, Business Process, Testing, Regression Testing, Manual Testing, Business Analysis, System Testing, Quality Assurance, Data Warehousing, Test Cases, Software Project..., Agile Methodologies, Process Improvement, Metrics, Business Requirements, Performance Testing, Visio, Software Documentation, Integration, Agile Testing, Business Intelligence, QTP, Mainframe, JCL, Project Portfolio..., Requirements Analysis, Resource Management, DB2, Systems Analysis, Requirements Gathering, Cross-functional Team..., COBOL, Agile Project Management, SQL
Education
Bemidji State University 1995 — 1999
Bachelor of Science, Elementary Education
Rainy River Community College 1993 — 1995
Associate of Arts (A.A.), General Studies
Department of Interior-Office of Strategic Employee and Organizational Development February 2012 - Present
NNSA March 2011 - February 2013
NNSA December 2009 - March 2011
ASTD-TCC 2005 - 2009
ASTD-TCC 2005 - 2009
BlueCrossBlueShield of Minnesota September 2002 - 2009
ASTD-TCC 2007 - 2008
Blue Cross Blue Shield of Minnesota September 2002 - July 2006
MetLife Auto & Home June 1999 - September 2002
Skills
MBTI, Leadership Development, Organizational Change, Organizational..., Executive Coaching, Coaching, Change Management, Team Building, Organizational..., Process Improvement, Program Management, Leadership, Performance Management, Workshop Facilitation, Management, Executive Development, Strategic Planning, Talent Management, Consulting
Education
Royal Roads University 2005 — 2006
Certification, Certified Executive Coach
University of St. Thomas - Opus College of Business 1996 — 2001
MBA-Human Resources, Organizational Development and Training
Augustana University (SD) 1974 — 1976
BA, Education
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross Blue Shield of Minnesota October 2007 - August 2012
Blue Cross Blue Shield of Minnesota September 1997 - October 2007
Wells Fargo Bank March 1996 - September 1997
US Bank March 1987 - March 1996
Skills
Software Documentation, SDLC, Datacap, Java, Access, Visio, DB2, Websphere, Agile Methodologies, Visual Basic, HP Exstream, Troubleshooting, Business Analysis, Software Project..., Crystal Reports, Oracle, Enterprise Architecture, Vendor Management, Solution Architecture, Data Warehousing, ITIL, Databases, SOA, Requirements Gathering, Software Development, User Acceptance Testing, Business Requirements, Systems Analysis, Microsoft SQL Server, Testing, Weblogic, JCL, PL/SQL, Disaster Recovery, SharePoint, SQL, Business Process, Requirements Analysis, XML, Mainframe, Unix, Quality Center, Agile Project Management, AIX, COBOL, Business Process..., MS Project, Integration, Business Intelligence, Management
Education
Augsburg College
BA, Management Information Systems, Economics, Magna Cum Laude, High Honors
Prime Therapeutics July 2013 - Present
Blue Cross Blue Shield MN May 2010 - July 2013
Blue Cross Blue Shield of Minnesota September 2007 - September 2009
Blue Cross Blue Shield of Minnesota May 2002 - September 2007
Blue Cross Blue Shield of Minnesota February 1998 - May 2002
Blue Cross Blue Shield of Minnesota September 1996 - February 1998
Blue Cross Blue Shield of Minnesota August 1994 - September 1996
Skills
Business Analysis, Business Process..., Project Management, Change Management, Process Engineering, Process Improvement, Six Sigma, Software Documentation, Business Process, Visio, HIPAA, Business Process Mapping, Business Requirements, Vendor Management, Requirements Analysis, Health Insurance, Analysis, Cross-functional Team..., Systems Analysis, Healthcare, User Acceptance Testing, Data Analysis, Business Intelligence, Requirements Gathering, Training, Quality Assurance, SDLC, Analytics
Education
Augsburg College
BA, Biology
Metropolitan Medical Center
BA, Medical Technology
Univita Health, Inc February 2014 - Present
LTCG/Univita Health October 2012 - February 2014
Benassi Chiropractic August 2011 - September 2012
Blue Cross Blue Shield of Minnesota April 1998 - July 2011
Health East Transportation April 1996 - April 1998
Amherst H. Wilder Foundation 1989 - 1998
Skills
Healthcare, Outlook, HIPAA, Vendor Relations, Customer Service
Education
St Mary's University of Minnesota 2009 — 2011
Bachelor of Science, Human Services
Anoka Ramsey Community College 1983 — 1984
Associate of Science, Occupational Therapy Assistance
Blue Cross Blue Shield of Minnesota 2009 - Present
Blue Cross Blue Shield of Minnesota 1997 - 2009
Blue Cross Blue Shield of Minnesota 2004 - 2007
Skills
Medicare, Health Insurance, HIPAA, Managed Care, Insurance
Education
Brigham Young University - Idaho 1975 — 1977
Business Administration
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Luther Automotive Group September 2009 - Present
Teachers on Call April 2015 - August 2015
Blue Cross Blue Shield of Minnesota September 2006 - January 2014
Blue Cross and Blue Shield of Minnesota August 2004 - August 2006
Central Springs CSD May 1999 - May 2004
Skills
Instructional Design, Training, E-Learning, Health Insurance, Insurance, Coaching, Leadership, Workshop Facilitation, Health Savings Accounts, HIPAA, Change Management, Employee Training, Team Building
Education
Buena Vista University
Bachelor of Science (B.S.), Elementary Education and Teaching
Buena Vista University
Bachelor of Arts (B.A.), Business Management
North Iowa Area Community College
Associate of Arts (A.A.)
United Healthcare May 2010 - May 2014
Blue Cross Blue Shield of Minnesota March 2002 - September 2009
IBM Global Business Services January 1997 - August 2001
Skills
Business Analysis, Analysis, SDLC, Agile Methodologies, Software Design, Requirements Analysis, Waterfall, Visio, Requirements Gathering, Software Project..., Program Management, Databases, Business Process, Enterprise Architecture, Management
Education
Carleton College
B.A., Studio Art
Wells Fargo (RCIS) January 2010 - Present
Visionary Integration Professionals (VIP) October 2004 - Present
Medtronic January 2008 - November 2009
Blue Cross Blue Shield of Minnesota 2006 - 2007
Cornerstone Consulting October 2004 - August 2006
Carlson Companies October 2004 - December 2005
Retek 2003 - 2004
Skills
Data Warehousing
Education
The University of Texas at Dallas 2001 — 2002
Master
Beijing Technology and Business University 1991 — 1995
Humana March 2011 - Present
UnitedHealthcare April 2010 - January 2011
UnitedHealthcare Networks July 2005 - September 2009
North Memorial Medical Center July 2004 - June 2005
Blue Cross Blue Shield of Minnesota May 2003 - August 2003
Bank One January 2002 - August 2002
First Chicago NBD August 1997 - December 2001
Foreign Exchange Specialized Products January 1996 - July 1997
Loan Products November 1992 - December 1995
Skills
Budgets, Cross-functional Team..., Process Improvement, Project Management, Competitive Analysis, Data Analysis, Strategy, Healthcare, Healthcare Information..., Leadership, Healthcare Management, Strategic Planning, Program Management
Education
University of Minnesota - Carlson School of Management 2002 — 2004
MBA, Finance
University of Minnesota - Carlson School of Management 2002 — 2004
MHA, Healthcare Administration
Boston University 1987 — 1991
BSBA, Finance and International Management
City of Minneapolis June 2010 - Present
Blue Cross Blue Shield of Minnesota February 2004 - March 2010
Target Corporation December 1994 - December 2003
CARLSON COMPANIES January 1991 - January 1994
The Pillsbury Company 1979 - 1990
Skills
Visual Basic, Client/server, Windows NT, Document Management, SAS, Technical Support, Networking, Perl, Data Conversion, Shell Scripting, TCP/IP, MVS, C, OS/2, Customer Service, Digital Imaging, Ethernet, Scanners, Finance, Network Hardware, Testing
Education
Augsburg College 1985 — 1989
a BA, Management Information Systems
University of Minnesota
work, Geology and Soil Sciences
Blue Cross Blue Shield of Minnesota Sr. Software developerBlue Cross Blue Shield2006 - Present
MetLife, Bloomington, MN June 2004 - December 2006
Power Objects March 2003 - May 2004
eBenX Inc June 1998 - February 2003
Skills
SQL, Java Enterprise Edition, SOA, Agile Methodologies, SDLC
Education
Andhra University
MS, Computer Science
Prime Therapeutics February 2013 - Present
Mystic Lake Casino Hotel January 2010 - January 2013
Blue Cross Blue Shield of Minnesota January 2008 - January 2010
Lifetouch National School Studios January 2002 - January 2008
Larson Allen 2000 - 2002
Skills
Release Management, SDLC, Waterfall, ITIL, Requirements Gathering, User Acceptance Testing, Visio, Agile Methodologies, DB2, Business Analysis, Vendor Management, Requirements Analysis, IT Strategy
Education
Capella University 2012 — 2015
MBA, Information Technology Management, 4.0 GPA
St. Cloud State University 1985 — 1989
B.S. Eduction
Canvas Health September 2011 - Present
Blue Cross Blue Shield of Minnesota 2007 - 2009
US Bank 2005 - 2007
Dominium 2000 - 2004
Travelers 1993 - 2002
Securian Financial Group 1987 - 1993
Education
College of St. Catherine 2009 — 2013
Master of Arts, Organizational Leadership
Hamline University School of Law 2010 — 2010
Dispute Resolution, Alternative Dispute Resolution
Metropolitan State University 2003 — 2008
Bachelor of Arts, Liberal Studies, Psychology minor
Century College 1990 — 1993
Associate of Applied Science, Microcomputer Specialist
Brown College 1985 — 1987
Associate of Applied Science, Computer Programming
Prime Therapeutics (Apex Systems, Inc. - Consultant) August 2015 - Present
IBM Global Process Services August 2014 - June 2015
CDI IT Solutions September 2011 - August 2014
Blue Cross Blue Shield of Minnesota March 1989 - March 2010
Professional Football (NFL/USFL/Minor) 1979 - 1985
Skills
Xpediter, Fileaid, Easytrieve, IBM Mainframe, Mainframe, COBOL, CICS, VSAM, DB2, TSO, JCL, IBM Utilities, Endeavor, Batch Processing, ClearQuest, FTP, IMS DB/DC, ISPF, Intertest, MVS, NDM, QMF, Relational Databases, Requirements Gathering, SPUFI, SQL DB2, Software Development, Software Documentation, Syncsort, Systems Analysis, SDSF, SDLC, Visio, z/OS, Websphere, WebSphere MQ, REXX
Education
Augustana University (SD) 1975 — 1979
B.A., Mathematics/Computer Science
IBM April 2010 - Present
IBM Independent Contractor April 2010 - Present
Blue Cross Blue Shield of Minnesota January 1998 - Present
Blue Cross Blue Shield April 1998 - March 2010
Paradis Broadcasting, KXRA/KX92 Radio January 1978 - January 1998
Education
Alexandria Technical College
AS Degree, Accounting
St. Cloud State University
BS Degree, Business Computer Information Systems
GEHA March 2012 - Present
Blue Cross Blue Shield of Minnesota June 2005 - December 2010
Blue Cross Blue Shield of Minnesota June 1984 - December 2010
Blue Cross Blue Shield of Minnesota January 2002 - June 2005
Skills
Health Insurance, HIPAA, Healthcare, Process Improvement, Medicare
Education
Bemidji State University 1980 — 1982
B.S., Social Work and Psychology
St. Mary's University, Minneapolis, MN
Blue Cross Blue Shield of Minnesota May 2009 - Present
Blue Cross Blue Shield of Minnesota May 2009 - August 2010
Skills
Health Insurance, Managed Care, Healthcare
Education
Bethel University
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Minnesota January 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2012 - January 2013
Blue Cross Blue Shield of Minnesota January 2002 - March 2012
State of North Dakota January 1998 - December 2001
US Bank 1985 - 1987
Skills
Medicare, Data Analysis, Visio, Medicaid, Insurance, Requirements Gathering, Software Documentation, Requirements Analysis, Process Improvement, Health Insurance, HIPAA, Vendor Management, Business Analysis, Business Process..., Healthcare, Analysis, Change Management
Education
Alexandria Technical College 1984 — 1986
A.S., Integrated Information Systems Specialist
Blue Cross and Blue Shield of Minnesota January 2015 - Present
Blue Cross and Blue Shield of Minnesota May 2013 - January 2015
Blue Cross Blue Shield of Minnesota May 2011 - May 2013
Verizon Wireless January 2008 - May 2010
Skills
Customer Service, Coaching, Call Center, Outlook, Insurance, Time Management, Retail, Team Leadership, Microsoft Word, PowerPoint, Teamwork, Telephone Skills, Customer Experience, Microsoft Office, Sales, Call Centers, Cold Calling
Education
Minnesota State University, Mankato 2003 — 2007
Bachelor of Applied Science (BASc), Communication Studies
Anoka Ramsey Community College 2001 — 2003
Blue Cross Blue Shield of Minnesota May 2007 - Present
Bremer Bank December 2002 - May 2007
Bull Information Systems June 1998 - December 2002
Skills
Process Improvement, IT Service Management, IT Management, IT Strategy, Disaster Recovery, ITIL, Leadership, Business Process..., Service Desk, Customer Service, Cross-functional Team..., Program Management, Project Management, Vendor Management, Management, SDLC, Business Analysis
Education
Bethel University
B.A. Organizational Leadership
Blue Cross and Blue Shield of Minnesota November 2011 - Present
Milliman June 2006 - November 2011
University of Nebraska-Lincoln August 2003 - May 2006
Modern English March 2003 - April 2003
Reden & Anders, Ltd. June 2001 - February 2003
Tillinghast - Towers Perrin June 2001 - October 2002
Blue Cross Blue Shield of Minnesota May 1999 - August 1999
Skills
SAS, Actuarial Science, Risk Management, Strategic Leadership, Analytics
Education
University of Nebraska-Lincoln 2003 — 2006
M.S., Mathematics
Beijing Union University 2003 — 2003
Chinese Language International School
St. Olaf College 1997 — 2001
B.A., Mathematics
Chiang Mai University 2000 — 2000
Thai Language, History, and Culture
Mount Holyoke College 2000 — 2000
Mathematics REU Program
U.S. Bank October 2014 - Present
U.S. Bank March 2013 - Present
U.S. Bank February 2012 - March 2013
Robert Half Management Resources April 2011 - February 2012
MetaBank July 2010 - April 2011
Blue Cross Blue Shield of Minnesota August 2009 - July 2010
US Bank January 2007 - August 2009
US Department of Health & Human Services/Office of Inspector General/Office of Audit Services September 1998 - January 2007
Skills
Internal Audit, Sarbanes-Oxley Act, Auditing, Internal Controls, Sarbanes-Oxley, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Vendor Management, PowerPoint, Risk Analysis, Process Improvement, Risk Assessment, Risk Management, Banking, Fraud, Financial Analysis, Financial Risk, Operational Risk..., Enterprise Risk...
Education
Buena Vista University 1994 — 1998
Bachelor of Arts, Accounting
Blue Cross Blue Shield of Minnesota January 2003 - Present
Williamson Law Office May 1995 - February 2003
State Bank of Aurora March 1990 - April 1995
Skills
Claims, Pricing, Adjustments, Medicare
Education
Bemidji State University 1984 — 1986
BS, Criminal Justice and Corrections
Alexandria Vo-Tech 1980 — 1982
AA, Law Enforcement
Blue Cross and Blue Shield of Minnesota August 2011 - Present
Blue Cross Blue Shield of Minnesota June 2008 - August 2011
Minneapolis, MN March 2002 - October 2008
Skills
Health Insurance, Insurance, Claim, Medicare, HIPAA, Medicaid, Managed Care
Education
Bethel University 2010 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Worthington Community College, Worthington MN 1991 — 1997
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Minnesota
Skills
Health Insurance, Managed Care, Insurance, Process Improvement
Education
Cardinal Stritch University
Blue Cross Blue Shield of Minnesota February 2015 - Present
Green Tree Investment Management May 2014 - January 2015
Ecolab - Supply Chain / Lean Six Sigma August 2007 - December 2013
Ecolab March 2007 - December 2013
Ecolab November 2004 - March 2007
US Federal Credit Union June 1999 - November 2004
Skills
Brainstorming, Questioning, Leading Change, Public Speaking, Communication, detail oriented, Project Management, Collaboration, Sales Operations, Marketing Strategy, Marketing Communications, utilizing financial..., Strategic Planning, critical thinking and..., Interpersonal Skill, high level problem..., accepting change and..., Achieving Measurable..., Negotiation, Product Development, Cross-functional Team..., Leadership, Management, Training, Budgets, Six Sigma, Time Management, Lean Manufacturing, Sales
Education
Capella University 2006 — 2012
BS, Business - Management & Leadership
Univita Health (Long Term Care Group) February 2014 - Present
MNsure August 2013 - December 2013
Blue Cross and Blue Shield of Minnesota January 2011 - June 2013
Blue Cross Blue Shield of Minnesota September 2005 - January 2011
Medical Staffing Network December 2003 - August 2005
Skills
Training, Customer Service, Appeals, Nursing Education, Skilled Communicator, Analysis, Process Improvement
Education
Central Lakes College-Brainerd 1991 — 1991
Technical Certificate, Nursing, 4.0