Blue Cross Blue Shield of NC
Industry: Insurance company
DescriptionHeadquarters: Durham, NC Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
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Blue Cross Blue Shield of NC Employees
Employee
Years
Job
Industry
Karen S. Merritt, CPA Karen S. Merritt, CPA's Blue Cross Blue Shield of NC Experience January 1994 - January 1996
Job CPA at Karen S. Merritt, CPA
Industry Accounting
Experience
Lincoln Financial Securities Corporation 2011 - Present
Karen S. Merritt, CPA January 1996 - Present
Blue Cross Blue Shield of NC January 1994 - January 1996
Ruth M. Rogers, CPA January 1993 - January 1994
Pless & Griffin, CPA's January 1990 - January 1991
Education
East Carolina University 1981 — 1985
BSBA Degree, Major, Accounting and Finance, Magna Cum Laude, CPA, Series 7, 66
Lincoln Financial Securities Corporation 2011 - Present
Karen S. Merritt, CPA January 1996 - Present
Blue Cross Blue Shield of NC January 1994 - January 1996
Ruth M. Rogers, CPA January 1993 - January 1994
Pless & Griffin, CPA's January 1990 - January 1991
Education
East Carolina University 1981 — 1985
BSBA Degree, Major, Accounting and Finance, Magna Cum Laude, CPA, Series 7, 66
April Sims April Sims's Blue Cross Blue Shield of NC Experience December 2014 - Present
Job Contract Associate at Blue Cross and Blue Shield of North Carolina
Industry Insurance
Experience
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross and Blue Shield of North Carolina September 2005 - November 2014
Education
Mount Olive College 2006 — 2010
BS, Healthcare Management
Jack Welch Management Institute at Strayer University
Master of Business Administration (MBA), Human Resources Management and Services
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross and Blue Shield of North Carolina September 2005 - November 2014
Education
Mount Olive College 2006 — 2010
BS, Healthcare Management
Jack Welch Management Institute at Strayer University
Master of Business Administration (MBA), Human Resources Management and Services
Tiffany Paniel Tiffany Paniel's Blue Cross Blue Shield of NC Experience December 1996 - October 1999
Job Director of Implementation at Hospital Physician Partners
Industry Hospital & Health Care
Experience
Hospital Physician Partners April 2006 - Present
Duke University Healthcare May 2005 - April 2006
Kelly Temporary Services January 2005 - April 2005
PhyAmerica Physician Services November 1999 - June 2004
Blue Cross Blue Shield of NC December 1996 - October 1999
Skills
Hospitals, Physician Relations, Healthcare Management, Emergency Medicine, Microsoft Office, Microsoft Excel, Customer Service, New Business Startups, Provider Enrollment
Education
Durham Technical Community College
Associates Degree, Business Administration
Hospital Physician Partners April 2006 - Present
Duke University Healthcare May 2005 - April 2006
Kelly Temporary Services January 2005 - April 2005
PhyAmerica Physician Services November 1999 - June 2004
Blue Cross Blue Shield of NC December 1996 - October 1999
Skills
Hospitals, Physician Relations, Healthcare Management, Emergency Medicine, Microsoft Office, Microsoft Excel, Customer Service, New Business Startups, Provider Enrollment
Education
Durham Technical Community College
Associates Degree, Business Administration
Linda McMillian Linda McMillian's Blue Cross Blue Shield of NC Experience March 2007 - October 2009
Job Associate Professor of Nursing at Guilford Technical Community College
Industry Higher Education
Experience
Guilford Technical Community College August 2011 - Present
American Heart Association January 2000 - Present
Blue Cross Blue Shield of NC March 2007 - October 2009
Hanesbrands, Inc June 2000 - March 2007
Oak Summit August 1998 - March 2000
Aston Park Health Care Center August 1994 - August 1998
Aston Park Health Care Center March 1994 - August 1994
Skills
Teaching, Nursing, Health, Wellness, Treatment, Clinical Research, Case Managment, Policy, Healthcare, Temporary Placement, Management, Public Speaking, Cpr Certified, Healthcare Management, Home Care, Occupational Health, Case Management, Strategic Planning, Interviews, Coaching, Public Health, Infection Control, IV, Hospitals, Workers Compensation, Medicine, New Hire Orientations, Budgets, Community Outreach, CPR Certified
Education
Winston-Salem State University 2009 — 2011
MSN/ANE, Nurse Educator
Winston-Salem State University
Bachelor of Science, Nursing
Gaston College
Associate, Nursing
Gaston College
Diploma, Licensed Practical Nursing
King's College
Diploma, Medical Office Assistant
Guilford Technical Community College August 2011 - Present
American Heart Association January 2000 - Present
Blue Cross Blue Shield of NC March 2007 - October 2009
Hanesbrands, Inc June 2000 - March 2007
Oak Summit August 1998 - March 2000
Aston Park Health Care Center August 1994 - August 1998
Aston Park Health Care Center March 1994 - August 1994
Skills
Teaching, Nursing, Health, Wellness, Treatment, Clinical Research, Case Managment, Policy, Healthcare, Temporary Placement, Management, Public Speaking, Cpr Certified, Healthcare Management, Home Care, Occupational Health, Case Management, Strategic Planning, Interviews, Coaching, Public Health, Infection Control, IV, Hospitals, Workers Compensation, Medicine, New Hire Orientations, Budgets, Community Outreach, CPR Certified
Education
Winston-Salem State University 2009 — 2011
MSN/ANE, Nurse Educator
Winston-Salem State University
Bachelor of Science, Nursing
Gaston College
Associate, Nursing
Gaston College
Diploma, Licensed Practical Nursing
King's College
Diploma, Medical Office Assistant
Firdos Pathan Firdos Pathan's Blue Cross Blue Shield of NC Experience July 2008 - September 2010
Job Senior Program Manager & Leader
Industry Information Technology and Services
Experience
AT&T March 2011 - Present
Cisco Systems September 2010 - March 2011
Blue Cross Blue Shield of NC July 2008 - September 2010
Comcast Corp January 2008 - June 2008
Comcast Corporation October 2006 - December 2007
Comcast December 2004 - September 2006
Hewitt Associates April 2004 - December 2004
IBM 1999 - 2003
Skills
Agile Methodologies, Analysis, Apache, Business Analysis, Business Development, Business Requirements, CRM, Cisco Technologies, Cloud Computing, Computer Network..., Cross-functional Team..., Customer Oriented, Customer Service, Data Center, E-commerce, Enterprise Software, IT Management, Information Technology, Infrastructure, Integration, Java, Java Enterprise Edition, Leadership, Management, Network Administration, Operating Systems, PMO, PMP, Process Improvement, Product Management, Program Management, Project Management, Project Planning, Project Portfolio..., Requirements Analysis, Resource Management, SDLC, SOA, SaaS, Security, Software Project..., Storage, Strategic Planning, Strategy, Team Management, Technical Support, Telecommunications, Testing, Vendor Management, Visio
Education
Technical Certifications/Courses 1999 — 2015
Scrum Master Certification & PMI PMP, Project Management
Rutgers University-New Brunswick 2003 — 2008
Master of Business Administration (M.B.A.), Organizational Behavior and Negotiation.
Rutgers, The State University of New Jersey-Newark 1999 — 2008
Rutgers University Strategic Project Management Certification, Project Management
Rutgers Unversity 1995 — 1999
B. Sc, Computer Science
Technical Skills
AT&T March 2011 - Present
Cisco Systems September 2010 - March 2011
Blue Cross Blue Shield of NC July 2008 - September 2010
Comcast Corp January 2008 - June 2008
Comcast Corporation October 2006 - December 2007
Comcast December 2004 - September 2006
Hewitt Associates April 2004 - December 2004
IBM 1999 - 2003
Skills
Agile Methodologies, Analysis, Apache, Business Analysis, Business Development, Business Requirements, CRM, Cisco Technologies, Cloud Computing, Computer Network..., Cross-functional Team..., Customer Oriented, Customer Service, Data Center, E-commerce, Enterprise Software, IT Management, Information Technology, Infrastructure, Integration, Java, Java Enterprise Edition, Leadership, Management, Network Administration, Operating Systems, PMO, PMP, Process Improvement, Product Management, Program Management, Project Management, Project Planning, Project Portfolio..., Requirements Analysis, Resource Management, SDLC, SOA, SaaS, Security, Software Project..., Storage, Strategic Planning, Strategy, Team Management, Technical Support, Telecommunications, Testing, Vendor Management, Visio
Education
Technical Certifications/Courses 1999 — 2015
Scrum Master Certification & PMI PMP, Project Management
Rutgers University-New Brunswick 2003 — 2008
Master of Business Administration (M.B.A.), Organizational Behavior and Negotiation.
Rutgers, The State University of New Jersey-Newark 1999 — 2008
Rutgers University Strategic Project Management Certification, Project Management
Rutgers Unversity 1995 — 1999
B. Sc, Computer Science
Technical Skills
Lana Chandra D'Amico's Blue Cross Blue Shield of NC Experience August 2013 - December 2013
Job HR Leader with expertise in Learning and Org Development | Driving strategy through people
Industry Human Resources
Experience
Umicore December 2013 - August 2015
Blue Cross Blue Shield of NC August 2013 - December 2013
Time Warner Cable October 2012 - February 2013
Bell and Howell (Previously Böwe Bell and Howell) January 2007 - December 2011
Bell and Howell February 1996 - December 2006
Skills
HR Strategy, Organizational..., Executive Coaching, Performance Management, Employee Relations, Talent Management, Team Building, Employee Engagement, Coaching, Change Management, Leadership Development, Strategic Planning, Mentoring, Compensation, Team Leadership, Change Leadership, Succession Planning, Organizational..., Workforce Planning, Organizational Design, Business Strategy, Onboarding, Talent Acquisition, Customer Service, Career Development, Problem Solving, Internal Communications, Management Development, Personnel Management, Deferred Compensation, Mergers & Acquisitions, Training, Cross-functional Team..., Recruiting, Process Improvement, Program Management, Management, Employee Training, HR Transformation, Strategic HR, Human Resources, Leadership, Six Sigma, Business Development, Customer Satisfaction, Sales Process, Employee Benefits, Selling, HRIS, Benefits Administration
Education
Radford University
MS, Industrial Organizational Psychology
West Virginia Wesleyan College
BA, Psychology
Umicore December 2013 - August 2015
Blue Cross Blue Shield of NC August 2013 - December 2013
Time Warner Cable October 2012 - February 2013
Bell and Howell (Previously Böwe Bell and Howell) January 2007 - December 2011
Bell and Howell February 1996 - December 2006
Skills
HR Strategy, Organizational..., Executive Coaching, Performance Management, Employee Relations, Talent Management, Team Building, Employee Engagement, Coaching, Change Management, Leadership Development, Strategic Planning, Mentoring, Compensation, Team Leadership, Change Leadership, Succession Planning, Organizational..., Workforce Planning, Organizational Design, Business Strategy, Onboarding, Talent Acquisition, Customer Service, Career Development, Problem Solving, Internal Communications, Management Development, Personnel Management, Deferred Compensation, Mergers & Acquisitions, Training, Cross-functional Team..., Recruiting, Process Improvement, Program Management, Management, Employee Training, HR Transformation, Strategic HR, Human Resources, Leadership, Six Sigma, Business Development, Customer Satisfaction, Sales Process, Employee Benefits, Selling, HRIS, Benefits Administration
Education
Radford University
MS, Industrial Organizational Psychology
West Virginia Wesleyan College
BA, Psychology
Dave Muller, PMP Dave Muller, PMP's Blue Cross Blue Shield of NC Experience April 2013 - Present
Job Sr. Business Process Consultant at BCBSNC
Industry Information Technology and Services
Experience
Blue Cross Blue Shield of NC April 2013 - Present
Modis June 2012 - February 2013
Spherion September 2011 - June 2012
MBI Financial Staffing, Inc. April 2010 - March 2011
Aetna February 2008 - October 2009
BlueCross BlueShield of SC January 2001 - February 2008
Unum January 1993 - November 2000
Various Insurance Companies May 1991 - January 1993
Policy Management Systems, Corp June 1987 - April 1991
Sunrise Software, Inc June 1985 - May 1987
Skills
Project Management, Six Sigma, Business Process Mapping, Business Analysis, Team Leadership, Account Management, Business Process, Business Process..., Operations Management, Training
Education
University of South Carolina-Columbia 1981 — 1985
Bachelor of Science (BS), Business Administration
Blue Cross Blue Shield of NC April 2013 - Present
Modis June 2012 - February 2013
Spherion September 2011 - June 2012
MBI Financial Staffing, Inc. April 2010 - March 2011
Aetna February 2008 - October 2009
BlueCross BlueShield of SC January 2001 - February 2008
Unum January 1993 - November 2000
Various Insurance Companies May 1991 - January 1993
Policy Management Systems, Corp June 1987 - April 1991
Sunrise Software, Inc June 1985 - May 1987
Skills
Project Management, Six Sigma, Business Process Mapping, Business Analysis, Team Leadership, Account Management, Business Process, Business Process..., Operations Management, Training
Education
University of South Carolina-Columbia 1981 — 1985
Bachelor of Science (BS), Business Administration
LaTonya Nicholson LaTonya Nicholson's Blue Cross Blue Shield of NC Experience October 2013 - Present
Job Experienced leader, customer service professional, passionate trainer, and human service advocate.
Industry Hospital & Health Care
Experience
Blue Cross Blue Shield of NC October 2013 - Present
AT&T January 2001 - October 2013
AT&T September 2009 - June 2011
BellSouth/AT&T January 2005 - August 2007
Metrocall May 1996 - January 2001
Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Troubleshooting, Wireless, Customer Retention, Telephony, Customer Service, Technical Support, Managed Services, Team Leadership, Time Management, Leadership, Team Building, Management
Education
Strayer University 2015 — 2017
Master's Degree, Health/Health Care Administration/Public Health Management
Winston-Salem State University 2004 — 2011
Bachelor of Science Degree, Rehabilitation Studies
Blue Cross Blue Shield of NC October 2013 - Present
AT&T January 2001 - October 2013
AT&T September 2009 - June 2011
BellSouth/AT&T January 2005 - August 2007
Metrocall May 1996 - January 2001
Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Troubleshooting, Wireless, Customer Retention, Telephony, Customer Service, Technical Support, Managed Services, Team Leadership, Time Management, Leadership, Team Building, Management
Education
Strayer University 2015 — 2017
Master's Degree, Health/Health Care Administration/Public Health Management
Winston-Salem State University 2004 — 2011
Bachelor of Science Degree, Rehabilitation Studies
Diane Faison Diane Faison's Blue Cross Blue Shield of NC Experience July 2015 - Present
Job Implementation Consultant 1 at Acclaim Systems/ADP
Industry Insurance
Experience
Acclaim Systems August 2015 - Present
Blue Cross Blue Shield of NC July 2015 - Present
United Health Group August 2013 - March 2014
BCBSNC September 2009 - April 2012
BCBSNC 2001 - 2012
BCBSNC April 2006 - September 2009
BCBSNC March 2005 - April 2006
BCBSNC June 2002 - March 2005
Skills
Microsoft Excel, Customer Service, User Acceptance Testing, Microsoft Word, Customer Satisfaction, Testing, Insurance, Documentation, Research, Claims Handling, Highly Detailed, Dedicated Professional, PowerPoint, Insurance Adjusting, Regression Testing
Education
North Carolina Central University 2013 — 2015
Master's degree, Information Science, 3.80
Pfeiffer University 2009 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.56
North Carolina Central University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Acclaim Systems August 2015 - Present
Blue Cross Blue Shield of NC July 2015 - Present
United Health Group August 2013 - March 2014
BCBSNC September 2009 - April 2012
BCBSNC 2001 - 2012
BCBSNC April 2006 - September 2009
BCBSNC March 2005 - April 2006
BCBSNC June 2002 - March 2005
Skills
Microsoft Excel, Customer Service, User Acceptance Testing, Microsoft Word, Customer Satisfaction, Testing, Insurance, Documentation, Research, Claims Handling, Highly Detailed, Dedicated Professional, PowerPoint, Insurance Adjusting, Regression Testing
Education
North Carolina Central University 2013 — 2015
Master's degree, Information Science, 3.80
Pfeiffer University 2009 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.56
North Carolina Central University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Jacquetta Bullock Jacquetta Bullock's Blue Cross Blue Shield of NC Experience April 1992 - June 2010
Job Founder & CEO of New Direction Ministries, Inc.
Industry Nonprofit Organization Management
Experience
New Direction Ministries, Incorporated September 2000 - Present
JB's Tax & Accounting Services June 1975 - Present
Blue Cross Blue Shield of NC April 1992 - June 2010
Skills
Health Insurance..., Intake Specialist..., Motivational..., Pastoral Care & Chaplin..., Certified Coach,..., Certified Human..., Licensed/Ordainied..., Certificate in Project...
Education
Pfeiffer University 2006 — 2008
Master of Business Administration (M.B.A.), Business and Health Administration
Campbell University 1994 — 1996
Bachelor of Arts (B.A.), Accounting and Business/Management
New Direction Ministries, Incorporated September 2000 - Present
JB's Tax & Accounting Services June 1975 - Present
Blue Cross Blue Shield of NC April 1992 - June 2010
Skills
Health Insurance..., Intake Specialist..., Motivational..., Pastoral Care & Chaplin..., Certified Coach,..., Certified Human..., Licensed/Ordainied..., Certificate in Project...
Education
Pfeiffer University 2006 — 2008
Master of Business Administration (M.B.A.), Business and Health Administration
Campbell University 1994 — 1996
Bachelor of Arts (B.A.), Accounting and Business/Management
Chinauwa Harris Chinauwa Harris's Blue Cross Blue Shield of NC Experience October 2006 - August 2009
Job CEO
Industry Higher Education
Experience
Harris Training Institute, Inc May 2012 - Present
Durham Technical Community College September 2009 - March 2012
Blue Cross Blue Shield of NC October 2006 - August 2009
Skills
Adult Education, Teaching Classes, Customized Workshops, Curriculum Development, Education Program..., Higher Education, Distance Learning, Grants, College Teaching, Program Evaluation, Staff Development, Instructional Design, Student Affairs, International Education, Grant Writing, Admissions, Public Speaking, Non-profits, Training
Education
Bellevue University 2006 — 2007
Master's degree, Health/Health Care Administration/Management
Noth Carolina Central University 1995 — 1999
Bachelor of Science (BS), Registered Nursing/Registered Nurse
North Carolina Central University 1994 — 1999
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Harris Training Institute, Inc May 2012 - Present
Durham Technical Community College September 2009 - March 2012
Blue Cross Blue Shield of NC October 2006 - August 2009
Skills
Adult Education, Teaching Classes, Customized Workshops, Curriculum Development, Education Program..., Higher Education, Distance Learning, Grants, College Teaching, Program Evaluation, Staff Development, Instructional Design, Student Affairs, International Education, Grant Writing, Admissions, Public Speaking, Non-profits, Training
Education
Bellevue University 2006 — 2007
Master's degree, Health/Health Care Administration/Management
Noth Carolina Central University 1995 — 1999
Bachelor of Science (BS), Registered Nursing/Registered Nurse
North Carolina Central University 1994 — 1999
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Suzanne Jacobs Suzanne Jacobs's Blue Cross Blue Shield of NC Experience November 2007 - July 2009
Job Sr. Project Portfolio Analyst at BCBSNC
Industry Insurance
Experience
Blue Cross and Blue Shield of North Carolina September 2014 - Present
BCBSNC August 2012 - August 2014
Blue Cross Blue Shield of North Carolina July 2009 - October 2012
Blue Cross Blue Shield of NC November 2007 - July 2009
Blue Cross & Blue Shield of North Carolina November 2003 - November 2007
Blue Cross Blue Shield of NC February 2001 - November 2003
Blue Cross Blue Shield of NC November 1999 - January 2001
Blue Cross Blue Shield of NC November 1998 - November 1999
Blue Cross Blue Shield of NC November 1997 - October 1998
Blue Cross Blue Shield of NC October 1995 - November 1997
Skills
PMP, Program Management, Business Process..., Health Insurance, Change Leadership, Six Sigma, Business Process, Healthcare Industry, Change Management, Call Centers, Cross-functional Team..., Leadership, Business Analysis, SharePoint, Data Analysis, Business Requirements, Requirements Analysis, Team Leadership, Strategic Planning, Process Improvement, Analysis, Insurance, Strategy, Risk Management, Outsourcing, Vendor Management, Budgets, Integration, Team Building, Visio, Management, Project Planning, Project Portfolio..., PMO, SDLC, Business Intelligence, Requirements Gathering, Enterprise Software, Consulting, Resource Management, Software Documentation, Project Delivery, Software Project..., IT Strategy, Governance, MS Project, Business Process..., Business Transformation, Access, Training
Education
Pfeiffer University 1998 — 2002
M.B.A & M.H.A, Business
University of Florida 1988 — 1990
BA, Political Science, Journalism, and Eastern European Studies
University of North Florida 1985 — 1988
AA, Foundational courses
Blue Cross and Blue Shield of North Carolina September 2014 - Present
BCBSNC August 2012 - August 2014
Blue Cross Blue Shield of North Carolina July 2009 - October 2012
Blue Cross Blue Shield of NC November 2007 - July 2009
Blue Cross & Blue Shield of North Carolina November 2003 - November 2007
Blue Cross Blue Shield of NC February 2001 - November 2003
Blue Cross Blue Shield of NC November 1999 - January 2001
Blue Cross Blue Shield of NC November 1998 - November 1999
Blue Cross Blue Shield of NC November 1997 - October 1998
Blue Cross Blue Shield of NC October 1995 - November 1997
Skills
PMP, Program Management, Business Process..., Health Insurance, Change Leadership, Six Sigma, Business Process, Healthcare Industry, Change Management, Call Centers, Cross-functional Team..., Leadership, Business Analysis, SharePoint, Data Analysis, Business Requirements, Requirements Analysis, Team Leadership, Strategic Planning, Process Improvement, Analysis, Insurance, Strategy, Risk Management, Outsourcing, Vendor Management, Budgets, Integration, Team Building, Visio, Management, Project Planning, Project Portfolio..., PMO, SDLC, Business Intelligence, Requirements Gathering, Enterprise Software, Consulting, Resource Management, Software Documentation, Project Delivery, Software Project..., IT Strategy, Governance, MS Project, Business Process..., Business Transformation, Access, Training
Education
Pfeiffer University 1998 — 2002
M.B.A & M.H.A, Business
University of Florida 1988 — 1990
BA, Political Science, Journalism, and Eastern European Studies
University of North Florida 1985 — 1988
AA, Foundational courses
Juanita Deane Juanita Deane's Blue Cross Blue Shield of NC Experience January 2001 - January 2005
Job Independent Mental Health Care Professional
Industry Mental Health Care
Experience
Family Preservation Service Inc of NC April 2007 - June 2010
Turning Point Adolescent Center January 2007 - January 2008
2004-2005 January 2005 - April 2007
Blue Cross Blue Shield of NC January 2001 - January 2005
Education
The College of New Rochelle
Bachelor of Arts, Social Work
Family Preservation Service Inc of NC April 2007 - June 2010
Turning Point Adolescent Center January 2007 - January 2008
2004-2005 January 2005 - April 2007
Blue Cross Blue Shield of NC January 2001 - January 2005
Education
The College of New Rochelle
Bachelor of Arts, Social Work
Jennifer Felts Jennifer Felts's Blue Cross Blue Shield of NC Experience August 2011 - Present
Job Carolina Health Insurance Plans, Inc.
Industry Insurance
Experience
Authorized Agency for Blue Cross Blue Shield of NC September 2011 - Present
Blue Cross Blue Shield of NC August 2011 - Present
Blue Cross Blue Shield of NC January 2000 - March 2011
Skills
over 15 years..., Insurance, Employee Benefits, Long-term Care, Health Insurance, Customer Service, Educating seniors about..., NC and SC Health &..., NC and SC Medicare..., Knowledge: Windows...
Education
Montreat College 1997 — 1999
Bachelor's degree, Business Administration
Rowan-Cabarrus Community College
Authorized Agency for Blue Cross Blue Shield of NC September 2011 - Present
Blue Cross Blue Shield of NC August 2011 - Present
Blue Cross Blue Shield of NC January 2000 - March 2011
Skills
over 15 years..., Insurance, Employee Benefits, Long-term Care, Health Insurance, Customer Service, Educating seniors about..., NC and SC Health &..., NC and SC Medicare..., Knowledge: Windows...
Education
Montreat College 1997 — 1999
Bachelor's degree, Business Administration
Rowan-Cabarrus Community College
Kathy Burns Kathy Burns's Blue Cross Blue Shield of NC Experience 1987 - 1997
Job LPL Financial Branch Manager & Wealth Advisor at LPL Financial
Industry Financial Services
Experience
LPL Financial November 2008 - Present
Burns & Bynum, CPA, PA 2004 - Present
Financial Network Investment Corporation, Member SIPC 2002 - 2008
Kathy R. Burns, CPA 1997 - 2004
Blue Cross Blue Shield of NC 1987 - 1997
RSM McGladrey 1983 - 1987
Education
East Carolina University 1980 — 1983
Bachelor of Science in Business Administration, Accounting
LPL Financial November 2008 - Present
Burns & Bynum, CPA, PA 2004 - Present
Financial Network Investment Corporation, Member SIPC 2002 - 2008
Kathy R. Burns, CPA 1997 - 2004
Blue Cross Blue Shield of NC 1987 - 1997
RSM McGladrey 1983 - 1987
Education
East Carolina University 1980 — 1983
Bachelor of Science in Business Administration, Accounting
nikeia lightfoot's Blue Cross Blue Shield of NC Experience September 2008 - July 2010
Job Public Relations at Dash of Delight Catering
Industry Human Resources
Experience
Dash of Delight Catering January 2014 - Present
Flavor Fruit Studio January 2011 - Present
Blue Cross Blue Shield of NC September 2008 - July 2010
Blue cross & Blue shield of NC 2008 - 2010
Family & Youth Services Inc March 2007 - August 2008
Lucky 7 Bail Bonds & Surety March 2005 - January 2007
Bag-n January 2004 - March 2005
Kids-n-Play Daycare June 2002 - August 2003
Cardinal State Bank July 2001 - June 2002
Mutual Savings Bank July 2000 - July 2001
Skills
Customer Service, Accounts Payable, Data Entry, Invoicing, Payroll, QuickBooks, Training, Human Resources, Spreadsheets, Employee Benefits, Telephone Skills, Bookkeeping, Fax, Loans, Filing, Claim, Benefits Administration, Administrative..., Employee Relations, Health Insurance, Microsoft Excel, Microsoft Office, Recruiting, Office Management, Payments, Microsoft Word, HIPAA, New Hire Orientations, Office Administration, Outlook, Insurance, Accounts Receivable, Management, File Management
Education
Capella University
Bachelor of Business Administration (B.B.A.)
Capella University, Durham Tech
Dash of Delight Catering January 2014 - Present
Flavor Fruit Studio January 2011 - Present
Blue Cross Blue Shield of NC September 2008 - July 2010
Blue cross & Blue shield of NC 2008 - 2010
Family & Youth Services Inc March 2007 - August 2008
Lucky 7 Bail Bonds & Surety March 2005 - January 2007
Bag-n January 2004 - March 2005
Kids-n-Play Daycare June 2002 - August 2003
Cardinal State Bank July 2001 - June 2002
Mutual Savings Bank July 2000 - July 2001
Skills
Customer Service, Accounts Payable, Data Entry, Invoicing, Payroll, QuickBooks, Training, Human Resources, Spreadsheets, Employee Benefits, Telephone Skills, Bookkeeping, Fax, Loans, Filing, Claim, Benefits Administration, Administrative..., Employee Relations, Health Insurance, Microsoft Excel, Microsoft Office, Recruiting, Office Management, Payments, Microsoft Word, HIPAA, New Hire Orientations, Office Administration, Outlook, Insurance, Accounts Receivable, Management, File Management
Education
Capella University
Bachelor of Business Administration (B.B.A.)
Capella University, Durham Tech
Ron Coates Ron Coates's Blue Cross Blue Shield of NC Experience March 2013 - Present
Job Report Analysis at Blue Cross Blue Shield of NC
Industry Plastics
Experience
Blue Cross Blue Shield of NC March 2013 - Present
Ecolab Inc. March 2012 - March 2013
Hughes Supply Co of Thomasville April 2007 - September 2012
TechSkills February 2002 - November 2007
Skills
SQL Server, Databases, A+ Certified, Windows Server 2008, Windows Server 2003, Windows 7, T-SQL, Windows Server, XP, Network Administration, Group Policy, DNS, Database Design, Database Administration, Windows, System Administration, SQL, Servers, VPN, SSIS, SSRS, SQL 2008/2005/2000, Microsoft SQL Server, Microsoft Technologies, Microsoft Certified..., Microsoft Exchange, Crystal Reports, IIS, Active Directory
Education
Kaplan University 2004 — 2006
Associates, Information Technology
University of Missouri-Rolla 1975 — 1977
Chemical Engineering
Blue Cross Blue Shield of NC March 2013 - Present
Ecolab Inc. March 2012 - March 2013
Hughes Supply Co of Thomasville April 2007 - September 2012
TechSkills February 2002 - November 2007
Skills
SQL Server, Databases, A+ Certified, Windows Server 2008, Windows Server 2003, Windows 7, T-SQL, Windows Server, XP, Network Administration, Group Policy, DNS, Database Design, Database Administration, Windows, System Administration, SQL, Servers, VPN, SSIS, SSRS, SQL 2008/2005/2000, Microsoft SQL Server, Microsoft Technologies, Microsoft Certified..., Microsoft Exchange, Crystal Reports, IIS, Active Directory
Education
Kaplan University 2004 — 2006
Associates, Information Technology
University of Missouri-Rolla 1975 — 1977
Chemical Engineering
Ora Harris's Blue Cross Blue Shield of NC Experience March 2011 - March 2012
Job Claims Analyst I at OptiCare Managed Vision
Industry Health, Wellness and Fitness
Experience
OptiCare Managed Vision April 2015 - Present
Progress Energy March 2011 - March 2014
Blue Cross Blue Shield of NC March 2011 - March 2012
CIGNA Health Care March 2008 - September 2009
Affiliated Computer Solutions September 2005 - December 2007
Skills
Medical Records, Employee Benefits, Health Insurance, Medical Coding, Call Centers, Microsoft Office, Process Scheduler, Microsoft Excel, Microsoft Office 2007, Outlook, PowerPoint, Team Leadership, Team Building, Microsoft Word, Security, Customer Service, Administration
Education
Wake Technical Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration
Wake Technical Community College
Diploma, Certificate/ Medical Billing & Coding
Halifax Community College
Phlebotomy Diploma, Medical
OptiCare Managed Vision April 2015 - Present
Progress Energy March 2011 - March 2014
Blue Cross Blue Shield of NC March 2011 - March 2012
CIGNA Health Care March 2008 - September 2009
Affiliated Computer Solutions September 2005 - December 2007
Skills
Medical Records, Employee Benefits, Health Insurance, Medical Coding, Call Centers, Microsoft Office, Process Scheduler, Microsoft Excel, Microsoft Office 2007, Outlook, PowerPoint, Team Leadership, Team Building, Microsoft Word, Security, Customer Service, Administration
Education
Wake Technical Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration
Wake Technical Community College
Diploma, Certificate/ Medical Billing & Coding
Halifax Community College
Phlebotomy Diploma, Medical
Kristie Mayfield's Blue Cross Blue Shield of NC Experience March 1997 - April 2011
Job Experienced Health Insurance Claims processor
Industry Insurance
Experience
Blue Cross and Blue Shield of NC April 2011 - Present
Blue Cross Blue Shield of NC March 1997 - April 2011
North Carolina Central University June 1994 - August 1995
General Telephone Company January 1991 - August 1992
Skills
Customer Service, Medical Coding, Data Entry, Medical Terminology, Healthcare, Invoicing, Health Insurance, Customer Service..., Microsoft Office, Cash Handling, Scheduling, Front Office, HIPAA, Medicare, Outlook, Insurance, Management, Customer Satisfaction, Medical Records, Telephone Skills, Claim, Call Centers, Software Documentation, Training, Research, Medical Billing, Time Management, Customer Support, Team Building, Confidentiality, Microsoft Excel, Office Management, activities assistant, Event Planning, Receptionist Duties, Multi-line Phone, Appointment Scheduling, Filing, Typing, Analytic Problem Solving, Retail, Stocking, Warehousing, Cash Operations
Education
North Carolina State University 2014 — 2015
Medical Administrative Specialist, A
South University 2011 — 2012
Associates, Allied Health; Science, B
Arnold's Beauty College 1991 — 1992
Cosmetology/Cosmetologist, General
Charles E. Jordan High 1986 — 1989
High School Diploma, Business/Office Automation/Technology/Data Entry
Blue Cross and Blue Shield of NC April 2011 - Present
Blue Cross Blue Shield of NC March 1997 - April 2011
North Carolina Central University June 1994 - August 1995
General Telephone Company January 1991 - August 1992
Skills
Customer Service, Medical Coding, Data Entry, Medical Terminology, Healthcare, Invoicing, Health Insurance, Customer Service..., Microsoft Office, Cash Handling, Scheduling, Front Office, HIPAA, Medicare, Outlook, Insurance, Management, Customer Satisfaction, Medical Records, Telephone Skills, Claim, Call Centers, Software Documentation, Training, Research, Medical Billing, Time Management, Customer Support, Team Building, Confidentiality, Microsoft Excel, Office Management, activities assistant, Event Planning, Receptionist Duties, Multi-line Phone, Appointment Scheduling, Filing, Typing, Analytic Problem Solving, Retail, Stocking, Warehousing, Cash Operations
Education
North Carolina State University 2014 — 2015
Medical Administrative Specialist, A
South University 2011 — 2012
Associates, Allied Health; Science, B
Arnold's Beauty College 1991 — 1992
Cosmetology/Cosmetologist, General
Charles E. Jordan High 1986 — 1989
High School Diploma, Business/Office Automation/Technology/Data Entry
Jim Rowley Jim Rowley's Blue Cross Blue Shield of NC Experience April 2008 - January 2011
Job Sales Manager at BCBSNC
Industry Health, Wellness and Fitness
Experience
BCBSNC January 2011 - Present
Blue Cross Blue Shield of NC April 2008 - January 2011
Blue Cross Blue Shield of NC April 2004 - April 2008
JP Morgan Chase April 2001 - April 2004
WebMD June 1999 - April 2001
McKesson HBOC March 1997 - June 1999
Empire Blue Cross and Blue Shield August 1995 - March 1997
Empire Blue Cross and Blue Shield March 1990 - August 1995
Skills
Health Insurance, Insurance, Employee Benefits, Process Improvement, Vendor Management, Medicare
Education
Adelphi University 1993 — 1997
MBA, Marketing
Adelphi University 1985 — 1989
B.S., Mathematics
BCBSNC January 2011 - Present
Blue Cross Blue Shield of NC April 2008 - January 2011
Blue Cross Blue Shield of NC April 2004 - April 2008
JP Morgan Chase April 2001 - April 2004
WebMD June 1999 - April 2001
McKesson HBOC March 1997 - June 1999
Empire Blue Cross and Blue Shield August 1995 - March 1997
Empire Blue Cross and Blue Shield March 1990 - August 1995
Skills
Health Insurance, Insurance, Employee Benefits, Process Improvement, Vendor Management, Medicare
Education
Adelphi University 1993 — 1997
MBA, Marketing
Adelphi University 1985 — 1989
B.S., Mathematics
W. Kevin Brooks, CHC W. Kevin Brooks, CHC's Blue Cross Blue Shield of NC Experience August 1983 - September 1996
Job Senior Consultant at CEBA, Inc. Capitol Employee Benefits Advisors, Inc.
Industry Insurance
Experience
Capitol Employee Benefits Advisors, Inc. January 2000 - Present
McNeary Insurance Consulting, Inc. September 1996 - October 1999
Blue Cross Blue Shield of NC August 1983 - September 1996
Skills
Financal Funding..., PBM analysis, Problem Solver, Contract Negotiation, New Business Development, Selling, Customer Service, Management, Team Building, Marketing, Human Resources, Leadership, Recruiting, Account Management, Business Planning, Negotiation
Education
Purdue University - Krannert School of Management 1989 — 1990
Certified Health Consultant, Insurance strategies, management, and resources
Wingate University 1986 — 1988
Human Services, Psychology, Sociology and Human Behavior
Capitol Employee Benefits Advisors, Inc. January 2000 - Present
McNeary Insurance Consulting, Inc. September 1996 - October 1999
Blue Cross Blue Shield of NC August 1983 - September 1996
Skills
Financal Funding..., PBM analysis, Problem Solver, Contract Negotiation, New Business Development, Selling, Customer Service, Management, Team Building, Marketing, Human Resources, Leadership, Recruiting, Account Management, Business Planning, Negotiation
Education
Purdue University - Krannert School of Management 1989 — 1990
Certified Health Consultant, Insurance strategies, management, and resources
Wingate University 1986 — 1988
Human Services, Psychology, Sociology and Human Behavior
Natasha Manning, MBA's Blue Cross Blue Shield of NC Experience April 2006 - Present
Job Corporate University Trainer, BCBSNC
Industry Insurance
Experience
Blue Cross Blue Shield of NC April 2006 - Present
Manning Marketing Solutions, LLC November 2011 - January 2014
Cingular Wireless March 2005 - April 2006
Cunningham & Sons Mortuary Inc. May 2004 - December 2005
Skills
Excel, Insurance, Business Analysis, Newsletters, PowerPoint, Microsoft Office, SharePoint, OneNote, Outlook, Customer Service, Siebel, Social Media Marketing, Marketing Strategy, Market Research, Coaching, Microsoft Excel, Process Improvement, Marketing, Training, Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MBA, Marketing
North Carolina Wesleyan College 2007 — 2009
B.S. Business Administration, Business Administration/Marketing
Fayetteville Technical Community College 1996 — 2001
Associate Degree in Applied Sciences, Mortuary Science
Blue Cross Blue Shield of NC April 2006 - Present
Manning Marketing Solutions, LLC November 2011 - January 2014
Cingular Wireless March 2005 - April 2006
Cunningham & Sons Mortuary Inc. May 2004 - December 2005
Skills
Excel, Insurance, Business Analysis, Newsletters, PowerPoint, Microsoft Office, SharePoint, OneNote, Outlook, Customer Service, Siebel, Social Media Marketing, Marketing Strategy, Market Research, Coaching, Microsoft Excel, Process Improvement, Marketing, Training, Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MBA, Marketing
North Carolina Wesleyan College 2007 — 2009
B.S. Business Administration, Business Administration/Marketing
Fayetteville Technical Community College 1996 — 2001
Associate Degree in Applied Sciences, Mortuary Science
Sonja Calabria Sonja Calabria's Blue Cross Blue Shield of NC Experience May 1999 - May 2006
Job Employee Benefits Consultant at Senn Dunn Insurance Helping Businesses Attract and Retain Employees
Industry Insurance
Experience
Senn Dunn Insurance, a Marsh & McLennan Agency LLC Company August 2007 - Present
CIGNA Health Care May 2006 - July 2007
Blue Cross Blue Shield of NC May 1999 - May 2006
Kaiser Permanente November 1998 - May 1999
MAMSI Health Plans May 1996 - November 1998
Prudential Healthcare 1993 - 1995
Burris Chemical 1991 - 1993
Skills
Employee Benefits, Benefits, Long Term Care, Dental, Wellness Programs, Health Insurance, Benefits Administration, Group Health, Health Savings Accounts, Wellness, Insurance, Health, Open Enrollment, Plan Design, COBRA, Worksite, Renewals, Executive Compensation, Fully Insured, Underwriting, Disability Insurance, ERISA, Health Plans, Compliance, HRIS, Group Benefits, Brokers, Internal Communications, Term Life Insurance, Risk Management, Employee Relations, Healthcare, Managed Care, HIPAA, Accident, Executive Pay, Health Policy, FMLA, Employee Wellness, Business Planning, Long-term Care, Dentistry, Claim, Strategy, Health Care Reform, Life Insurance, Group Insurance, Defined Benefit, Professional Liability, Insurance Brokerage
Education
College of Charleston 1986 — 1991
Bachelor's Degree
Eastside High School 1982 — 1986
Senn Dunn Insurance, a Marsh & McLennan Agency LLC Company August 2007 - Present
CIGNA Health Care May 2006 - July 2007
Blue Cross Blue Shield of NC May 1999 - May 2006
Kaiser Permanente November 1998 - May 1999
MAMSI Health Plans May 1996 - November 1998
Prudential Healthcare 1993 - 1995
Burris Chemical 1991 - 1993
Skills
Employee Benefits, Benefits, Long Term Care, Dental, Wellness Programs, Health Insurance, Benefits Administration, Group Health, Health Savings Accounts, Wellness, Insurance, Health, Open Enrollment, Plan Design, COBRA, Worksite, Renewals, Executive Compensation, Fully Insured, Underwriting, Disability Insurance, ERISA, Health Plans, Compliance, HRIS, Group Benefits, Brokers, Internal Communications, Term Life Insurance, Risk Management, Employee Relations, Healthcare, Managed Care, HIPAA, Accident, Executive Pay, Health Policy, FMLA, Employee Wellness, Business Planning, Long-term Care, Dentistry, Claim, Strategy, Health Care Reform, Life Insurance, Group Insurance, Defined Benefit, Professional Liability, Insurance Brokerage
Education
College of Charleston 1986 — 1991
Bachelor's Degree
Eastside High School 1982 — 1986
Jennifer Shropshire Carswell Jennifer Shropshire Carswell's Blue Cross Blue Shield of NC Experience October 2001 - January 2004
Job Licensed Esthetician at The Art and Science of Dermatology
Industry Medical Practice
Experience
The Art and Science of Dermatology July 2012 - October 2014
Bethany Medi Spa June 2010 - February 2012
EMS Management & Consultants, Inc. September 2007 - June 2010
Dr. John Wright, Plastic and Aesthetic Surgery January 2007 - September 2007
Davidson County Community College 2004 - 2005
Blue Cross Blue Shield of NC October 2001 - January 2004
Hanesbrands Inc. October 1991 - October 2001
Skills
Chemical Peels, Aesthetics, Laser Hair Removal, Skin Care, Microdermabrasion, Acne, Spa, Makeup Artistry, Cosmetics, Juvederm, Waxing, Treatments, Dermatology, Eyelash & Eyebrow..., Botox Cosmetic, Radiesse, Jane Iredale, PCA Skin Care and Peels, Image Skin Care, Latisse, Allergan Cosmetics, Administrative..., Visual Merchandising, Customer Service, Product Marketing, Email Marketing, Email Clients, Event Planning, Skin, Eyebrow, Rosacea, Skin Care Products, Lymphatic Drainage
Education
Davidson County Community College
Diploma, Aesthetician/Esthetician and Skin Care Specialist
Esthetics Institute
Diploma, Permanent Cosmetics/Makeup and Tattooing
Forsyth Technical Community College
Associate's Degree, Administrative Office Technology
High Point University
Bachelor's degree, Business Administration and Management, General
The Art and Science of Dermatology July 2012 - October 2014
Bethany Medi Spa June 2010 - February 2012
EMS Management & Consultants, Inc. September 2007 - June 2010
Dr. John Wright, Plastic and Aesthetic Surgery January 2007 - September 2007
Davidson County Community College 2004 - 2005
Blue Cross Blue Shield of NC October 2001 - January 2004
Hanesbrands Inc. October 1991 - October 2001
Skills
Chemical Peels, Aesthetics, Laser Hair Removal, Skin Care, Microdermabrasion, Acne, Spa, Makeup Artistry, Cosmetics, Juvederm, Waxing, Treatments, Dermatology, Eyelash & Eyebrow..., Botox Cosmetic, Radiesse, Jane Iredale, PCA Skin Care and Peels, Image Skin Care, Latisse, Allergan Cosmetics, Administrative..., Visual Merchandising, Customer Service, Product Marketing, Email Marketing, Email Clients, Event Planning, Skin, Eyebrow, Rosacea, Skin Care Products, Lymphatic Drainage
Education
Davidson County Community College
Diploma, Aesthetician/Esthetician and Skin Care Specialist
Esthetics Institute
Diploma, Permanent Cosmetics/Makeup and Tattooing
Forsyth Technical Community College
Associate's Degree, Administrative Office Technology
High Point University
Bachelor's degree, Business Administration and Management, General
Kamala Umstead's Blue Cross Blue Shield of NC Experience December 2014 - Present
Job Problem Analyst Associate/Compliance Department at Blue Cross Blue Shield of NC
Industry Insurance
Experience
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross Blue Shield NC August 2013 - December 2014
Blue Cross Blue Shield of North Carolina April 2012 - August 2013
Blue Cross Blue Shield of North Carolina Durham February 2008 - April 2013
Blue Cross Blue Shield North Carolina Durham, NC January 2008 - January 2013
Blue Cross Blue Shield of North Carolina Durham, NC January 2004 - January 2008
Blue Cross Blue Shield of North Carolina Durham, NC January 2002 - January 2004
Blue Cross Blue Shield of North CarolinaDurham, NC January 2000 - January 2002
Blue Cross Blue Shield NC January 1999 - January 2000
Blue Cross Blue Shield NC January 1993 - January 1999
Skills
Employee Benefits, Training, Insurance, Process Improvement, Management, Analysis, Medicare, Human Resources, Claim, Customer Service, Time Management, Healthcare, Access, Provider Relations, HIPAA, Medicaid, Health Insurance
Education
Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Public Administration
Mount Olive College 2005 — 2008
Bachelor of Science, Health Care Management
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross Blue Shield NC August 2013 - December 2014
Blue Cross Blue Shield of North Carolina April 2012 - August 2013
Blue Cross Blue Shield of North Carolina Durham February 2008 - April 2013
Blue Cross Blue Shield North Carolina Durham, NC January 2008 - January 2013
Blue Cross Blue Shield of North Carolina Durham, NC January 2004 - January 2008
Blue Cross Blue Shield of North Carolina Durham, NC January 2002 - January 2004
Blue Cross Blue Shield of North CarolinaDurham, NC January 2000 - January 2002
Blue Cross Blue Shield NC January 1999 - January 2000
Blue Cross Blue Shield NC January 1993 - January 1999
Skills
Employee Benefits, Training, Insurance, Process Improvement, Management, Analysis, Medicare, Human Resources, Claim, Customer Service, Time Management, Healthcare, Access, Provider Relations, HIPAA, Medicaid, Health Insurance
Education
Strayer University 2011 — 2014
Master of Business Administration (M.B.A.), Public Administration
Mount Olive College 2005 — 2008
Bachelor of Science, Health Care Management
Chris Bennett, MS Chris Bennett, MS's Blue Cross Blue Shield of NC Experience April 1996 - October 2008
Job Education Services Project Manager at NetApp
Industry Professional Training & Coaching
Experience
NetApp November 2014 - Present
C.Bennett & Associates Performance Consultants August 2008 - November 2014
Experis/Cisco Systems August 2012 - October 2014
Onsite Health, Inc. August 2010 - October 2011
Suncoast Institute February 2009 - August 2009
Blue Cross Blue Shield of NC April 1996 - October 2008
The Pantry May 1994 - March 1996
Amerada-Hess Oil Co June 1992 - May 1994
Garb-Ko/ 7-Eleven July 1990 - June 1992
Ford/Lincoln-Mercury-Alamo Learning Systems March 1987 - July 1990
Skills
webinar developer, facilitator, presenter, learning business..., Communications and..., staff manager, instructional content..., "Train-the-Trainer", Training department..., Blended learning..., staff mentor, DDI Master Facilitator, Learning consultant, Training/OD Project..., Communication, Social Skills, Presenter, Facilitators, Webinars, Blended Learning, Start-ups, Staff Mentor, Organizational..., Training, Leadership, Program Management, Talent Management, Performance Management, Instructional Design, Process Improvement, E-Learning, Human Resources, Workshop Facilitation, Strategy, Management, Staff Development, Coaching, Leadership Development, Policy, Employee Benefits, Instructor-led Training, Fundraising, Employee Training, Performance Improvement, Training Delivery, Learning Management, Captivate, Needs Analysis, Facilitation, Organizational...
Education
Pfeiffer University 1997 — 2000
MS, Organizational Management
University of South Florida
B.S, Social Science Education
NetApp November 2014 - Present
C.Bennett & Associates Performance Consultants August 2008 - November 2014
Experis/Cisco Systems August 2012 - October 2014
Onsite Health, Inc. August 2010 - October 2011
Suncoast Institute February 2009 - August 2009
Blue Cross Blue Shield of NC April 1996 - October 2008
The Pantry May 1994 - March 1996
Amerada-Hess Oil Co June 1992 - May 1994
Garb-Ko/ 7-Eleven July 1990 - June 1992
Ford/Lincoln-Mercury-Alamo Learning Systems March 1987 - July 1990
Skills
webinar developer, facilitator, presenter, learning business..., Communications and..., staff manager, instructional content..., "Train-the-Trainer", Training department..., Blended learning..., staff mentor, DDI Master Facilitator, Learning consultant, Training/OD Project..., Communication, Social Skills, Presenter, Facilitators, Webinars, Blended Learning, Start-ups, Staff Mentor, Organizational..., Training, Leadership, Program Management, Talent Management, Performance Management, Instructional Design, Process Improvement, E-Learning, Human Resources, Workshop Facilitation, Strategy, Management, Staff Development, Coaching, Leadership Development, Policy, Employee Benefits, Instructor-led Training, Fundraising, Employee Training, Performance Improvement, Training Delivery, Learning Management, Captivate, Needs Analysis, Facilitation, Organizational...
Education
Pfeiffer University 1997 — 2000
MS, Organizational Management
University of South Florida
B.S, Social Science Education
Brad Flechsig Brad Flechsig's Blue Cross Blue Shield of NC Experience September 2005 - August 2006
Job Specialist Leader at Deloitte Digital
Industry Information Technology and Services
Experience
Deloitte Digital June 2014 - Present
Deloitte Consulting August 2010 - Present
Perficient March 2008 - August 2010
GolfNet September 2006 - March 2008
Blue Cross Blue Shield of NC September 2005 - August 2006
Capgemini July 1999 - August 2005
ING Insurance - Life of Georgia March 1987 - June 1999
Skills
SDLC, Business Analysis, Siebel, SaaS, CRM, Business Intelligence, PMP, Project Management, Business Process, Business Process..., OBIEE, Oracle, Cloud Computing, Testing, Mentoring Of Staff, Software Project..., Leadership, Business Process..., Oracle CRM, CRM Integration, Training Delivery, Cloud Applications, Team Management, Integration, PMO, Team Leadership, Oracle E-Business Suite, Mentoring, Business Process Design, Analysis, Project Delivery, System Testing, Oracle Sales Cloud, BigMachines
Education
Kennesaw State University - Michael J. Coles College of Business 1993 — 1997
BA, Marketing and Professional Sales
Deloitte Digital June 2014 - Present
Deloitte Consulting August 2010 - Present
Perficient March 2008 - August 2010
GolfNet September 2006 - March 2008
Blue Cross Blue Shield of NC September 2005 - August 2006
Capgemini July 1999 - August 2005
ING Insurance - Life of Georgia March 1987 - June 1999
Skills
SDLC, Business Analysis, Siebel, SaaS, CRM, Business Intelligence, PMP, Project Management, Business Process, Business Process..., OBIEE, Oracle, Cloud Computing, Testing, Mentoring Of Staff, Software Project..., Leadership, Business Process..., Oracle CRM, CRM Integration, Training Delivery, Cloud Applications, Team Management, Integration, PMO, Team Leadership, Oracle E-Business Suite, Mentoring, Business Process Design, Analysis, Project Delivery, System Testing, Oracle Sales Cloud, BigMachines
Education
Kennesaw State University - Michael J. Coles College of Business 1993 — 1997
BA, Marketing and Professional Sales
Anne Heyneker Anne Heyneker's Blue Cross Blue Shield of NC Experience March 2000 - September 2003
Job Manager, Disease Management at Novant Health
Industry Hospital & Health Care
Experience
Novant Health October 2006 - Present
Novant Health October 2006 - August 2007
St. John's Mercy Medical Center September 2005 - September 2006
Blue Cross Blue Shield of NC March 2000 - September 2003
Blue Cross Blue Shield of NC October 1996 - March 2000
Skills
Nursing, Healthcare, Ambulatory, Disease Management, Medical/Surgical, Acute Care, Utilization Management, Utilization Review, Telemetry, Patient Advocacy, Critical Care, Physicians, Clinical Research
Education
Georgetown University 1974 — 1976
BSN, Nursing
Simmons College 1972 — 1974
Novant Health October 2006 - Present
Novant Health October 2006 - August 2007
St. John's Mercy Medical Center September 2005 - September 2006
Blue Cross Blue Shield of NC March 2000 - September 2003
Blue Cross Blue Shield of NC October 1996 - March 2000
Skills
Nursing, Healthcare, Ambulatory, Disease Management, Medical/Surgical, Acute Care, Utilization Management, Utilization Review, Telemetry, Patient Advocacy, Critical Care, Physicians, Clinical Research
Education
Georgetown University 1974 — 1976
BSN, Nursing
Simmons College 1972 — 1974
Tyler Hansen Tyler Hansen's Blue Cross Blue Shield of NC Experience June 2008 - February 2012
Job Senior Systems Engineer at Fujitsu
Industry Information Services
Experience
Fujitsu February 2012 - Present
Blue Cross Blue Shield of NC June 2008 - February 2012
North Carolina State University January 2008 - May 2008
North Carolina State University March 2007 - May 2008
Skills
SCCM, Deployment, Operating Systems, Windows, Windows 7, VMWare, VMWare ESXi, Active Directory, Group Policy, Intel Server Engineering, Windows Server 2003, Windows Server 2008, WSUS, Windows Server, System Deployment, VMware, VMware ESX, SharePoint, Microsoft Exchange, Disaster Recovery, Virtualization, Servers, Data Center, ITIL, VMware Infrastructure, SAN, vSphere, VMware vSphere
Education
North Carolina State University 2004 — 2008
Management Information Systems
Fujitsu February 2012 - Present
Blue Cross Blue Shield of NC June 2008 - February 2012
North Carolina State University January 2008 - May 2008
North Carolina State University March 2007 - May 2008
Skills
SCCM, Deployment, Operating Systems, Windows, Windows 7, VMWare, VMWare ESXi, Active Directory, Group Policy, Intel Server Engineering, Windows Server 2003, Windows Server 2008, WSUS, Windows Server, System Deployment, VMware, VMware ESX, SharePoint, Microsoft Exchange, Disaster Recovery, Virtualization, Servers, Data Center, ITIL, VMware Infrastructure, SAN, vSphere, VMware vSphere
Education
North Carolina State University 2004 — 2008
Management Information Systems
Robyn McMillan Farrington's Blue Cross Blue Shield of NC Experience August 2008 - Present
Job Owner at Regal Weddings and Events by Farrington
Industry Insurance
Experience
Robyn M Farrington's Majestic Kingdom Music Ministry October 2009 - Present
Blue Cross Blue Shield August 2008 - Present
Blue Cross Blue Shield of NC August 2008 - Present
Regal Wedding and Events by Farrington October 2006 - Present
Education
Ashworth University 2006 — 2007
Certificate, Wedding and Event Planning
North Carolina Central University 1995 — 1997
Music and Psychology
Chapel Hill High School
Insurance Education Systems
North Carolina Central University
Music/Psychology Major
Robyn M Farrington's Majestic Kingdom Music Ministry October 2009 - Present
Blue Cross Blue Shield August 2008 - Present
Blue Cross Blue Shield of NC August 2008 - Present
Regal Wedding and Events by Farrington October 2006 - Present
Education
Ashworth University 2006 — 2007
Certificate, Wedding and Event Planning
North Carolina Central University 1995 — 1997
Music and Psychology
Chapel Hill High School
Insurance Education Systems
North Carolina Central University
Music/Psychology Major
Louise LaPlant Louise LaPlant's Blue Cross Blue Shield of NC Experience November 2005 - January 2010
Job Independent Computer Software Professional at LaPlant
Industry Hospital & Health Care
Experience
LaPlant July 2010 - Present
Blue Cross Blue Shield of NC November 2005 - January 2010
Keane, Inc May 2004 - November 2005
Shark Technology January 2003 - February 2004
Superior Consultant Company November 1998 - April 2002
WakeMed January 1996 - January 1998
Cooper Industries January 1995 - January 1996
Computer Intelligence, Inc January 1994 - January 1995
Times Printing January 1992 - January 1994
National Westminster Bank - USA 1978 - 1990
Skills
Integration, Unix, Testing, Process Improvement, COBOL, Program Management, JCL, Mainframe, CICS, Operating Systems, IBM Mainframe, SDLC, Enterprise Architecture, Software Implementation, Requirements Analysis
Education
Long Island University
Bachelor of Arts, Management
State University of New York
AAS, Data Processing
LaPlant July 2010 - Present
Blue Cross Blue Shield of NC November 2005 - January 2010
Keane, Inc May 2004 - November 2005
Shark Technology January 2003 - February 2004
Superior Consultant Company November 1998 - April 2002
WakeMed January 1996 - January 1998
Cooper Industries January 1995 - January 1996
Computer Intelligence, Inc January 1994 - January 1995
Times Printing January 1992 - January 1994
National Westminster Bank - USA 1978 - 1990
Skills
Integration, Unix, Testing, Process Improvement, COBOL, Program Management, JCL, Mainframe, CICS, Operating Systems, IBM Mainframe, SDLC, Enterprise Architecture, Software Implementation, Requirements Analysis
Education
Long Island University
Bachelor of Arts, Management
State University of New York
AAS, Data Processing
Steve Arrington CLU®, LUTCF Steve Arrington CLU®, LUTCF's Blue Cross Blue Shield of NC Experience June 2003 - Present
Job Agency Manager at NC Farm Bureau and Authorized Agent for Blue Cross Blue Shield of NC
Industry Insurance
Experience
NC Farm Bureau Insurance June 2003 - Present
Blue Cross Blue Shield of NC June 2003 - Present
Carolina Custom Golf June 1996 - April 2003
Skills
Marketing Strategy, Property & Casualty..., Health Insurance, Life Insurance, Insurance, Networking, Real Estate, Customer Service, CRM, Team Building, Strategic Planning, Homeowners, Small Business, Business Development, Sales, Long-term Care, Disability Insurance, New Business Development, Salesforce.com, Direct Sales, Liability, Customer Satisfaction, Time Management, Analysis, Healthcare, Medicare, Term Life Insurance, Marketing, Sales Management, Bancassurance, Retirement Planning, Account Management, Employee Benefits, Microsoft Word, Leadership, Long Term Care Insurance, Whole Life
Education
North Carolina State University 1989 — 1994
NC Farm Bureau Insurance June 2003 - Present
Blue Cross Blue Shield of NC June 2003 - Present
Carolina Custom Golf June 1996 - April 2003
Skills
Marketing Strategy, Property & Casualty..., Health Insurance, Life Insurance, Insurance, Networking, Real Estate, Customer Service, CRM, Team Building, Strategic Planning, Homeowners, Small Business, Business Development, Sales, Long-term Care, Disability Insurance, New Business Development, Salesforce.com, Direct Sales, Liability, Customer Satisfaction, Time Management, Analysis, Healthcare, Medicare, Term Life Insurance, Marketing, Sales Management, Bancassurance, Retirement Planning, Account Management, Employee Benefits, Microsoft Word, Leadership, Long Term Care Insurance, Whole Life
Education
North Carolina State University 1989 — 1994
Jetonga Keel MBA/MHA, MS-IOP, CPC Jetonga Keel MBA/MHA, MS-IOP, CPC's Blue Cross Blue Shield of NC Experience August 2005 - May 2009
Job Independent Higher Education Professional
Industry Higher Education
Experience
University of Phoenix June 2008 - Present
Heald College April 2013 - April 2015
Miller-Motte College October 2011 - July 2014
Blue Cross Blue Shield of NC August 2005 - May 2009
Blue Cross Blue Shield of NC April 2002 - August 2005
Skills
Strategic Business..., Educational Instruction, Business Process Design, Medical Coding..., Staff Development, Project Management, Healthcare Training and..., Strategic Planning, Health Privacy and..., Business Strategy, Healthcare, Employee Relations, Customer Service, Microsoft Office, Research, Recruiting, Teaching, Leadership Development, Community Outreach, Leadership, Public Speaking, Event Planning, Time Management, Hospitals, Training, Data Entry, Curriculum Design, E-Learning, Career Counseling, Coaching, Higher Education, Policy, Student Affairs, Nonprofits, Adult Education, Instructional Design, Program Development, Medical Coding, Medical Billing, Grant Writing, Academic Administration, Student Recruiting, Healthcare Management, Educational Leadership, Classroom, Fundraising, Accreditation, Instructional Technology, Resume Writing, Distance Learning
Education
University of Phoenix 2010 — 2016
Ph.D., Industrial Organizational Psychology
University of Phoenix 2010 — 2013
Masters of Science, I-O Psychology
Pfeiffer University 2002 — 2004
MBA/MHA, Business and Health Administration
University of North Carolina at Chapel Hill 1997 — 2001
BA, Psychology and Afro American Studies
University of Phoenix June 2008 - Present
Heald College April 2013 - April 2015
Miller-Motte College October 2011 - July 2014
Blue Cross Blue Shield of NC August 2005 - May 2009
Blue Cross Blue Shield of NC April 2002 - August 2005
Skills
Strategic Business..., Educational Instruction, Business Process Design, Medical Coding..., Staff Development, Project Management, Healthcare Training and..., Strategic Planning, Health Privacy and..., Business Strategy, Healthcare, Employee Relations, Customer Service, Microsoft Office, Research, Recruiting, Teaching, Leadership Development, Community Outreach, Leadership, Public Speaking, Event Planning, Time Management, Hospitals, Training, Data Entry, Curriculum Design, E-Learning, Career Counseling, Coaching, Higher Education, Policy, Student Affairs, Nonprofits, Adult Education, Instructional Design, Program Development, Medical Coding, Medical Billing, Grant Writing, Academic Administration, Student Recruiting, Healthcare Management, Educational Leadership, Classroom, Fundraising, Accreditation, Instructional Technology, Resume Writing, Distance Learning
Education
University of Phoenix 2010 — 2016
Ph.D., Industrial Organizational Psychology
University of Phoenix 2010 — 2013
Masters of Science, I-O Psychology
Pfeiffer University 2002 — 2004
MBA/MHA, Business and Health Administration
University of North Carolina at Chapel Hill 1997 — 2001
BA, Psychology and Afro American Studies
Christal Horner Christal Horner's Blue Cross Blue Shield of NC Experience June 2001 - November 2009
Job Insurance Professional
Industry Insurance
Experience
MED-EL October 2013 - Present
Orange County Triangle SportsPlex September 2012 - June 2013
Blue Cross and Blue Shield of North Carolina November 2009 - December 2011
Blue Cross Blue Shield of NC June 2001 - November 2009
BCBSNC December 1996 - June 2001
Skills
Microsoft Office, HIPAA, Data Entry, Claims Handling, Customer Service, Coordination of Benefits, Quality Auditing, Problem Solving, Training, Employee Benefits, Medicare, Claim, Health Insurance, Healthcare, Insurance, Leadership, Process Improvement
Education
Strayer University-North Carolina 2003 — 2008
Bachelor of Science (BS), Computer Networking/Minor in Business
MED-EL October 2013 - Present
Orange County Triangle SportsPlex September 2012 - June 2013
Blue Cross and Blue Shield of North Carolina November 2009 - December 2011
Blue Cross Blue Shield of NC June 2001 - November 2009
BCBSNC December 1996 - June 2001
Skills
Microsoft Office, HIPAA, Data Entry, Claims Handling, Customer Service, Coordination of Benefits, Quality Auditing, Problem Solving, Training, Employee Benefits, Medicare, Claim, Health Insurance, Healthcare, Insurance, Leadership, Process Improvement
Education
Strayer University-North Carolina 2003 — 2008
Bachelor of Science (BS), Computer Networking/Minor in Business
Carter Krone Carter Krone's Blue Cross Blue Shield of NC Experience March 2006 - February 2012
Job Senior IT Professional
Industry Information Technology and Services
Experience
Fujitsu February 2012 - Present
BLUE CROSS BLUE SHIELD OF NC March 2006 - February 2012
LYNX - Central Florida Regional Transportation Authority January 1998 - March 2006
COMPUTER SERVICE EXPRESS January 1997 - January 1998
Skills
Exchange 2007, Windows Server 2003, Outlook, project management, Technical Training, Good Mobile Messaging, SharePoint, Certified Novell..., Project Management, VMware Infrastructure, MS Project, Citrix, Citrix Metaframe, Active Directory, SCCM, Security, Microsoft Exchange, Management, Windows Server, Enterprise Architecture, Leadership, System Administration, Software Installation, Powershell, Hardware, Visio, Computer Hardware, Disaster Recovery, Technical Writing, Software Documentation, Microsoft Certified..., Networking, Servers, Project Planning, Windows 7, Operating Systems, Troubleshooting, Enterprise Software, Mobile Messaging, VMware, Group Policy, Virtualization, Databases, Integration, Network Administration, Information Technology, Business Continuity, Training, High Availability, Infrastructure
Education
University of South Florida 1992 — 1994
BA, Psychology, Criminolgy
Santa Fe Community College 1991 — 1992
Associate of Arts, Psychology
Lake Mary High School 1986 — 1990
High School Degree, General Diploma
Holy innocents 1979 — 1983
New Horizons Technical Training Center
Fujitsu February 2012 - Present
BLUE CROSS BLUE SHIELD OF NC March 2006 - February 2012
LYNX - Central Florida Regional Transportation Authority January 1998 - March 2006
COMPUTER SERVICE EXPRESS January 1997 - January 1998
Skills
Exchange 2007, Windows Server 2003, Outlook, project management, Technical Training, Good Mobile Messaging, SharePoint, Certified Novell..., Project Management, VMware Infrastructure, MS Project, Citrix, Citrix Metaframe, Active Directory, SCCM, Security, Microsoft Exchange, Management, Windows Server, Enterprise Architecture, Leadership, System Administration, Software Installation, Powershell, Hardware, Visio, Computer Hardware, Disaster Recovery, Technical Writing, Software Documentation, Microsoft Certified..., Networking, Servers, Project Planning, Windows 7, Operating Systems, Troubleshooting, Enterprise Software, Mobile Messaging, VMware, Group Policy, Virtualization, Databases, Integration, Network Administration, Information Technology, Business Continuity, Training, High Availability, Infrastructure
Education
University of South Florida 1992 — 1994
BA, Psychology, Criminolgy
Santa Fe Community College 1991 — 1992
Associate of Arts, Psychology
Lake Mary High School 1986 — 1990
High School Degree, General Diploma
Holy innocents 1979 — 1983
New Horizons Technical Training Center
Tamara Bonner Tamara Bonner's Blue Cross Blue Shield of NC Experience January 2006 - July 2006
Job Hospitality Professional
Industry Hospitality
Experience
The Ritz-Carlton September 2009 - Present
Aon Hewitt September 2008 - November 2008
Wachovia Bank Inc April 2007 - July 2007
Blue Cross Blue Shield of NC January 2006 - July 2006
Education
San Joaquin Valley College 2006 — 2007
Certification, Medical Office Administration
South University
Allied Health Sciences
The Ritz-Carlton September 2009 - Present
Aon Hewitt September 2008 - November 2008
Wachovia Bank Inc April 2007 - July 2007
Blue Cross Blue Shield of NC January 2006 - July 2006
Education
San Joaquin Valley College 2006 — 2007
Certification, Medical Office Administration
South University
Allied Health Sciences
James H. Sawyer, LUTCF James H. Sawyer, LUTCF's Blue Cross Blue Shield of NC Experience June 2001 - Present
Job Agency Manager at NC Farm Bureau Insurance
Industry Insurance
Experience
NC Farm Bureau Insurance June 2001 - Present
Blue Cross Blue Shield of NC June 2001 - Present
Swank Audio Visuals LLC March 1993 - April 2001
Overton's April 1985 - January 1993
Skills
Term Life Insurance, Commercial Insurance, Homeowners, Whole Life, Life Insurance, Long Term Care Insurance, Disability Insurance, Annuity Sales, Health Insurance, Renters, Fixed Annuities, Umbrella Insurance, Automobile Insurance, Farmowners Insurance, Banking
Education
East Carolina University 1984 — 1989
Business Administration/Psychology
NC Farm Bureau Insurance June 2001 - Present
Blue Cross Blue Shield of NC June 2001 - Present
Swank Audio Visuals LLC March 1993 - April 2001
Overton's April 1985 - January 1993
Skills
Term Life Insurance, Commercial Insurance, Homeowners, Whole Life, Life Insurance, Long Term Care Insurance, Disability Insurance, Annuity Sales, Health Insurance, Renters, Fixed Annuities, Umbrella Insurance, Automobile Insurance, Farmowners Insurance, Banking
Education
East Carolina University 1984 — 1989
Business Administration/Psychology
Brett Russ Brett Russ's Blue Cross Blue Shield of NC Experience 1997 - Present
Job Senior Business Intelligence Analyst/Developer at Blue Cross Blue Shield of NC
Industry Insurance
Experience
Blue Cross Blue Shield of NC 1997 - Present
North Carolina Army National Guard May 1986 - Present
Skills
Healthcare, Data Analysis, Healthcare Information..., Healthcare Management, Business Analysis, Analysis, Microsoft Excel, SAS, Process Improvement, Visio, SDLC, Analytics, Command, Aviation, Leadership, Business Intelligence, Program Management, Requirements Analysis, SQL, Cross-functional Team..., Data Warehousing, Health Insurance
Education
University of North Carolina at Chapel Hill 2005 — 2008
MHA, Gillings School of Public Health
Appalachian State University 1982 — 1986
BSBA, Information Systems; Finance
Blue Cross Blue Shield of NC 1997 - Present
North Carolina Army National Guard May 1986 - Present
Skills
Healthcare, Data Analysis, Healthcare Information..., Healthcare Management, Business Analysis, Analysis, Microsoft Excel, SAS, Process Improvement, Visio, SDLC, Analytics, Command, Aviation, Leadership, Business Intelligence, Program Management, Requirements Analysis, SQL, Cross-functional Team..., Data Warehousing, Health Insurance
Education
University of North Carolina at Chapel Hill 2005 — 2008
MHA, Gillings School of Public Health
Appalachian State University 1982 — 1986
BSBA, Information Systems; Finance
Tony Stout Tony Stout's Blue Cross Blue Shield of NC Experience January 1991 - January 1992
Job Project Manager at Highmark Companies
Industry Information Technology and Services
Experience
Highmark Companies November 2013 - Present
First Citizens Bank June 2010 - August 2013
Compuware April 2009 - August 2010
LabCorp September 2000 - January 2009
Metavante January 1997 - September 2000
Central Fidelity National Bank January 1992 - January 1997
Blue Cross Blue Shield of NC January 1991 - January 1992
Central Fidelity National Bank January 1989 - January 1991
Alamance County Information Systems January 1987 - January 1989
Education
ECPI University 1986 — 1987
Highmark Companies November 2013 - Present
First Citizens Bank June 2010 - August 2013
Compuware April 2009 - August 2010
LabCorp September 2000 - January 2009
Metavante January 1997 - September 2000
Central Fidelity National Bank January 1992 - January 1997
Blue Cross Blue Shield of NC January 1991 - January 1992
Central Fidelity National Bank January 1989 - January 1991
Alamance County Information Systems January 1987 - January 1989
Education
ECPI University 1986 — 1987
William Bennington William Bennington's Blue Cross Blue Shield of NC Experience 1996 - 2003
Job CEO at Bennington Enterprises, LLC
Industry Nonprofit Organization Management
Experience
Bennington Enterprises, LLC January 1985 - Present
BCBSNC 1996 - 2013
Blue Cross Blue Shield of North Carolina April 1996 - December 2003
Blue Cross Blue Shield of NC 1996 - 2003
Laurel Communications, Inc. January 1985 - April 1996
Colonial Penn Group August 1978 - February 1985
ITT Corporation January 1977 - August 1978
The Allen Group August 1971 - January 1977
Eaton Corporation January 1969 - July 1971
The Bayless Kerr Company January 1967 - January 1969
Skills
Nonprofits, Strategy, Training, Public Relations, Advertising, Organizational..., Program Management, Fundraising, Strategic Planning, Non-profits, Leadership, Media Relations, Public Speaking, Event Management, Management
Education
University of Dayton 1962 — 1965
BA, Journalism
University of Dayton 1961 — 1965
BA Journalism
Bennington Enterprises, LLC January 1985 - Present
BCBSNC 1996 - 2013
Blue Cross Blue Shield of North Carolina April 1996 - December 2003
Blue Cross Blue Shield of NC 1996 - 2003
Laurel Communications, Inc. January 1985 - April 1996
Colonial Penn Group August 1978 - February 1985
ITT Corporation January 1977 - August 1978
The Allen Group August 1971 - January 1977
Eaton Corporation January 1969 - July 1971
The Bayless Kerr Company January 1967 - January 1969
Skills
Nonprofits, Strategy, Training, Public Relations, Advertising, Organizational..., Program Management, Fundraising, Strategic Planning, Non-profits, Leadership, Media Relations, Public Speaking, Event Management, Management
Education
University of Dayton 1962 — 1965
BA, Journalism
University of Dayton 1961 — 1965
BA Journalism
Dan Brandon Dan Brandon's Blue Cross Blue Shield of NC Experience January 1980 - July 1995
Job EVP/EB Practice Leader, McNeary, Inc.
Industry Insurance
Experience
McNeary, Inc. January 1998 - Present
WellPath August 1995 - December 1997
Blue Cross Blue Shield of NC January 1980 - July 1995
Skills
Insurance, Employee Benefits, Strategic Planning, Sales, Disability Insurance, Marketing, Mergers & Acquisitions, Property & Casualty..., Budgets, Contract Negotiation, Healthcare, Life Insurance, Account Management, Health Insurance
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2000 — 2000
Advanced Management Program, Business Administration and Management, General
UNC-Chapel Hill 1977 — 1979
BS, Business Administration
Wingate College 1975 — 1977
Associate in Arts, Business Adminstration
McNeary, Inc. January 1998 - Present
WellPath August 1995 - December 1997
Blue Cross Blue Shield of NC January 1980 - July 1995
Skills
Insurance, Employee Benefits, Strategic Planning, Sales, Disability Insurance, Marketing, Mergers & Acquisitions, Property & Casualty..., Budgets, Contract Negotiation, Healthcare, Life Insurance, Account Management, Health Insurance
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2000 — 2000
Advanced Management Program, Business Administration and Management, General
UNC-Chapel Hill 1977 — 1979
BS, Business Administration
Wingate College 1975 — 1977
Associate in Arts, Business Adminstration
arnold kennedy arnold kennedy's Blue Cross Blue Shield of NC Experience September 2000 - October 2003
Job Software Engineer at Bank of America
Industry Computer Software
Experience
Bank of America January 2014 - Present
Vertafore June 2013 - December 2013
Guided Therapeutics inc. December 2012 - May 2013
Insight Global February 2012 - November 2012
EnVisionary I-Care October 2003 - February 2012
Blue Cross Blue Shield of NC September 2000 - October 2003
Many Previous Companies April 1981 - September 2000
Skills
Visual Studio, SQL, IIS, Software Development, Software Engineering, Linux, Microsoft SQL Server, Agile Methodologies, C#, JavaScript, Software Installation, .NET, Scrum, ASP.NET, VB.NET, Web Development, Unit Testing, System Testing, Unix, Integration, Testing, TCP/IP, Databases, Visual Basic, Embedded Systems, Software Design, Automation, Embedded Software, SDLC, Core Java
Education
Georgia Institute of Technology 1976 — 1981
Bachelor of Science, Electrical Engineer
Bank of America January 2014 - Present
Vertafore June 2013 - December 2013
Guided Therapeutics inc. December 2012 - May 2013
Insight Global February 2012 - November 2012
EnVisionary I-Care October 2003 - February 2012
Blue Cross Blue Shield of NC September 2000 - October 2003
Many Previous Companies April 1981 - September 2000
Skills
Visual Studio, SQL, IIS, Software Development, Software Engineering, Linux, Microsoft SQL Server, Agile Methodologies, C#, JavaScript, Software Installation, .NET, Scrum, ASP.NET, VB.NET, Web Development, Unit Testing, System Testing, Unix, Integration, Testing, TCP/IP, Databases, Visual Basic, Embedded Systems, Software Design, Automation, Embedded Software, SDLC, Core Java
Education
Georgia Institute of Technology 1976 — 1981
Bachelor of Science, Electrical Engineer
Katrina (Kathy) DeHart Katrina (Kathy) DeHart's Blue Cross Blue Shield of NC Experience April 2013 - July 2014
Job Insurance Professional
Industry Insurance
Experience
UnitedHealth Group July 2015 - Present
Lincoln Financial Group August 2014 - May 2015
Blue Cross Blue Shield of NC April 2013 - July 2014
Aetna 2000 - 2010
Skills
Medicare, Insurance, Claim, Employee Benefits, HMO, Call Center, Customer Service, Health Insurance, Management, Healthcare Industry, Property & Casualty..., PPO, Commercial Insurance, Claims Management, Provider Relations, Claims Resolution, General Insurance, Managed Care, Group Insurance, Claim Investigation, Licensed Property &..., Network Development, Medicare Part D, Commercial Lines, Casualty, Claims Handling, Renewals, HIPAA, Team Building, Leadership, Process Improvement, Customer Retention, Call Centers, Outlook, Microsoft Excel
Education
Guilford Technical Community College 2014 — 2017
Associate of Science (AS), Computer/Information Technology Administration and Management
University of North Carolina at Greensboro 1993 — 1997
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
UnitedHealth Group July 2015 - Present
Lincoln Financial Group August 2014 - May 2015
Blue Cross Blue Shield of NC April 2013 - July 2014
Aetna 2000 - 2010
Skills
Medicare, Insurance, Claim, Employee Benefits, HMO, Call Center, Customer Service, Health Insurance, Management, Healthcare Industry, Property & Casualty..., PPO, Commercial Insurance, Claims Management, Provider Relations, Claims Resolution, General Insurance, Managed Care, Group Insurance, Claim Investigation, Licensed Property &..., Network Development, Medicare Part D, Commercial Lines, Casualty, Claims Handling, Renewals, HIPAA, Team Building, Leadership, Process Improvement, Customer Retention, Call Centers, Outlook, Microsoft Excel
Education
Guilford Technical Community College 2014 — 2017
Associate of Science (AS), Computer/Information Technology Administration and Management
University of North Carolina at Greensboro 1993 — 1997
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Rodney L. Jordan's Blue Cross Blue Shield of NC Experience November 1988 - January 1997
Job Sales Professional
Industry Hospital & Health Care
Experience
Technekes LLC October 2014 - Present
MDVIP August 2014 - October 2014
Amerilife Life and Health and Transamerica March 2011 - August 2014
TIME WARNER CABLE March 2010 - January 2011
Volt Workforce Solutions October 2009 - February 2010
BLD SCIENCE/PGC SCIENTIFIC March 2009 - February 2010
TIGER DIRECT May 2008 - February 2009
LIBERTY MUTUAL and AMERICAN AUTOMOBILE ASSOCIATION (AAA) May 2002 - May 2008
AT&T January 1997 - January 1998
BLUE CROSS BLUE SHIELD OF NC November 1988 - January 1997
Skills
Employee Benefits, Insurance, Sales, Customer Service, New Business Development, Team Building, Fundraising, Leadership, CRM, Call Center, Policy, Management, Quality Assurance, Selling, Access, Call Centers, Program Management, Public Speaking, Networking, Marketing, Small Business, Sales Process, Leadership Development, Training, Time Management, Entrepreneurship, Fixed Annuities, Health Insurance, Life Insurance, Coaching, B2B, Recruiting, Cold Calling, Customer Satisfaction, Account Management, Sourcing, Social Networking, Customer Retention, Direct Sales, Nonprofits, Event Planning, Business Development, Employee Relations, Budgets, Term Life Insurance, Strategic Planning, Analysis, Disability Insurance, Process Improvement, Long Term Care Insurance
Education
North Carolina Central University
Bachelor of Arts, Public Administration
Rocky Mount Senior High
Technekes LLC October 2014 - Present
MDVIP August 2014 - October 2014
Amerilife Life and Health and Transamerica March 2011 - August 2014
TIME WARNER CABLE March 2010 - January 2011
Volt Workforce Solutions October 2009 - February 2010
BLD SCIENCE/PGC SCIENTIFIC March 2009 - February 2010
TIGER DIRECT May 2008 - February 2009
LIBERTY MUTUAL and AMERICAN AUTOMOBILE ASSOCIATION (AAA) May 2002 - May 2008
AT&T January 1997 - January 1998
BLUE CROSS BLUE SHIELD OF NC November 1988 - January 1997
Skills
Employee Benefits, Insurance, Sales, Customer Service, New Business Development, Team Building, Fundraising, Leadership, CRM, Call Center, Policy, Management, Quality Assurance, Selling, Access, Call Centers, Program Management, Public Speaking, Networking, Marketing, Small Business, Sales Process, Leadership Development, Training, Time Management, Entrepreneurship, Fixed Annuities, Health Insurance, Life Insurance, Coaching, B2B, Recruiting, Cold Calling, Customer Satisfaction, Account Management, Sourcing, Social Networking, Customer Retention, Direct Sales, Nonprofits, Event Planning, Business Development, Employee Relations, Budgets, Term Life Insurance, Strategic Planning, Analysis, Disability Insurance, Process Improvement, Long Term Care Insurance
Education
North Carolina Central University
Bachelor of Arts, Public Administration
Rocky Mount Senior High
Simone Pittman Simone Pittman's Blue Cross Blue Shield of NC Experience 2003 - Present
Job Department Instructor at BCBSNC
Industry Insurance
Experience
BCBSNC June 2009 - Present
Blue Cross Blue Shield of NC 2003 - Present
The Avenue Styling December 1998 - August 2000
McDonald´s May 1995 - December 1998
Skills
Business Analysis, Visio, Analysis, Access, Insurance, Microsoft Office, SDLC, Performance Management, Team Leadership, Customer Service, Healthcare, Microsoft Excel, Process Improvement, Business Requirements, Project Management, Data Analysis, Leadership, Software Documentation, Call Centers, Health Insurance, Claim, Training, HIPAA, Employee Benefits
Education
Mount Olive College 2005 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Winston-Salem State University 1983 — 1986
BCBSNC June 2009 - Present
Blue Cross Blue Shield of NC 2003 - Present
The Avenue Styling December 1998 - August 2000
McDonald´s May 1995 - December 1998
Skills
Business Analysis, Visio, Analysis, Access, Insurance, Microsoft Office, SDLC, Performance Management, Team Leadership, Customer Service, Healthcare, Microsoft Excel, Process Improvement, Business Requirements, Project Management, Data Analysis, Leadership, Software Documentation, Call Centers, Health Insurance, Claim, Training, HIPAA, Employee Benefits
Education
Mount Olive College 2005 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Winston-Salem State University 1983 — 1986
Rosa Keech-Gibbs Rosa Keech-Gibbs's Blue Cross Blue Shield of NC Experience October 1978 - May 2014
Job Creative DirectorOut of the Box Creative Design
Industry Hospitality
Experience
Blue Cross Blue Shield of NC October 1978 - May 2014
Blue Cross Blue Shield of North Carolina January 1999 - October 2006
Skills
SDLC, Microsoft Office, Process Improvement, Customer Service, Business Analysis, Insurance, Health Insurance, Visio, Leadership, Software Documentation, Management, HIPAA
Education
University of Phoenix 2012 — 2013
Master of Public Health (MPH), Health Administration/Informatics, 3.5
Saint Augustines College 2001 — 2003
Bachelor of Science (B.S.), Organization Managment, 3.4 GPA
Blue Cross Blue Shield of NC October 1978 - May 2014
Blue Cross Blue Shield of North Carolina January 1999 - October 2006
Skills
SDLC, Microsoft Office, Process Improvement, Customer Service, Business Analysis, Insurance, Health Insurance, Visio, Leadership, Software Documentation, Management, HIPAA
Education
University of Phoenix 2012 — 2013
Master of Public Health (MPH), Health Administration/Informatics, 3.5
Saint Augustines College 2001 — 2003
Bachelor of Science (B.S.), Organization Managment, 3.4 GPA
Felicia Bolton Felicia Bolton's Blue Cross Blue Shield of NC Experience August 2007 - October 2008
Job EB Account Manager at USI Southwest
Industry Insurance
Experience
USI Insurance Services July 2015 - Present
Humana April 2014 - Present
Humana June 2013 - April 2014
BCBSNC October 2008 - May 2013
BLUE CROSS BLUE SHIELD OF NC August 2007 - October 2008
Harvest Christian Bookstore May 2006 - May 2007
HARVEST LIFE CHANGERS CHURCH, INTERNATIONAL October 2003 - May 2007
Skills
Event Planning, Church Music, Typing, Account Reconciliation, Accounts Payable, Accounts Receivable, Travel Planning, Executive Level..., IP PBX, Phone Etiquette, Customer Service, Human Resources, Employee Benefits, Editing, Government Proposals, Travel Arrangements, Training Manuals, Newsletters, Ten Key, Teamwork, Open Enrollment, Help Desk Support, Video Conferencing, Church Services, Teacher Training, Presentation Folders, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, People-oriented, PeopleSoft, Internet Explorer, Workers' Compensation..., Lotus Notes, Siebel, Meeting Maker, Mobius, Microsoft Publisher, Oracle HR, Groupwise, Photoshop, Microsoft Office, Inform System (Humana), Spectrum, SharePoint, COBRA, Insurance, Sales, Health Insurance
Education
Colorado Technical University 2011 — 2014
Bachelor of Science in Business Administration, Human Resources Management/Personnel Administration, General, 3.80
Colorado Tech University 2009 — 2010
Associates Degree, Business Administration, Management and Operations, 3.76
Northern Virginia Community College 2003 — 2004
N/A, Interior Design, 3.5
USI Insurance Services July 2015 - Present
Humana April 2014 - Present
Humana June 2013 - April 2014
BCBSNC October 2008 - May 2013
BLUE CROSS BLUE SHIELD OF NC August 2007 - October 2008
Harvest Christian Bookstore May 2006 - May 2007
HARVEST LIFE CHANGERS CHURCH, INTERNATIONAL October 2003 - May 2007
Skills
Event Planning, Church Music, Typing, Account Reconciliation, Accounts Payable, Accounts Receivable, Travel Planning, Executive Level..., IP PBX, Phone Etiquette, Customer Service, Human Resources, Employee Benefits, Editing, Government Proposals, Travel Arrangements, Training Manuals, Newsletters, Ten Key, Teamwork, Open Enrollment, Help Desk Support, Video Conferencing, Church Services, Teacher Training, Presentation Folders, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, People-oriented, PeopleSoft, Internet Explorer, Workers' Compensation..., Lotus Notes, Siebel, Meeting Maker, Mobius, Microsoft Publisher, Oracle HR, Groupwise, Photoshop, Microsoft Office, Inform System (Humana), Spectrum, SharePoint, COBRA, Insurance, Sales, Health Insurance
Education
Colorado Technical University 2011 — 2014
Bachelor of Science in Business Administration, Human Resources Management/Personnel Administration, General, 3.80
Colorado Tech University 2009 — 2010
Associates Degree, Business Administration, Management and Operations, 3.76
Northern Virginia Community College 2003 — 2004
N/A, Interior Design, 3.5
Darryl Johnson Darryl Johnson's Blue Cross Blue Shield of NC Experience November 1997 - November 1998
Job LexisNexis
Industry Information Technology and Services
Experience
LexisNexis September 2012 - Present
eCast Corporation October 2010 - July 2012
Schwab Performance Technologies January 2010 - September 2010
Duke Clinical Research Institute September 2008 - November 2009
Fidelity Investments July 2007 - May 2008
Laboratory Corporation of America August 2004 - July 2007
Misys Healthcare Systems January 2002 - June 2004
Misys Healthcare Systems November 1998 - January 2002
Blue Cross Blue Shield of NC November 1997 - November 1998
Healthsource/CIGNA of NC, Inc May 1996 - November 1997
Skills
Sugar CRM, Help Desk..., ReqPro, JIRA, Quality Center,..., Microsoft Product Studio, VMware, Visio, Microsoft SQL Server, Oracle SQL, Hardware Support, Software Development, Software Documentation, Software Design, Software Quality..., Troubleshooting, ClearQuest, Technical Writing, PVCS, Web Testing, Unix, SDLC, Business Analysis, Requirements Analysis, Quality Center, Test Planning, Databases, Regression Testing, Process Improvement, Training, Requirements Gathering, Test Cases, Quality Assurance, SQL, Access
Education
Longwood University 1986 — 1989
BS, Business, Marketing
Virginia State University 1985 — 1986
Prince Edward H.S.
LexisNexis September 2012 - Present
eCast Corporation October 2010 - July 2012
Schwab Performance Technologies January 2010 - September 2010
Duke Clinical Research Institute September 2008 - November 2009
Fidelity Investments July 2007 - May 2008
Laboratory Corporation of America August 2004 - July 2007
Misys Healthcare Systems January 2002 - June 2004
Misys Healthcare Systems November 1998 - January 2002
Blue Cross Blue Shield of NC November 1997 - November 1998
Healthsource/CIGNA of NC, Inc May 1996 - November 1997
Skills
Sugar CRM, Help Desk..., ReqPro, JIRA, Quality Center,..., Microsoft Product Studio, VMware, Visio, Microsoft SQL Server, Oracle SQL, Hardware Support, Software Development, Software Documentation, Software Design, Software Quality..., Troubleshooting, ClearQuest, Technical Writing, PVCS, Web Testing, Unix, SDLC, Business Analysis, Requirements Analysis, Quality Center, Test Planning, Databases, Regression Testing, Process Improvement, Training, Requirements Gathering, Test Cases, Quality Assurance, SQL, Access
Education
Longwood University 1986 — 1989
BS, Business, Marketing
Virginia State University 1985 — 1986
Prince Edward H.S.
OL-Swinson (Online) OL-Swinson (Online)'s Blue Cross Blue Shield of NC Experience March 2007 - Present
Job EDI Analyst at BlueCrossBlueShield of NC
Industry Insurance
Experience
Blue Cross Blue Shield OF NC March 2007 - Present
BCBSNC March 2001 - Present
Blue Cross Blue Shield of NC March 2005 - August 2007
Blue Cross Blue Shield of NC March 2003 - March 2005
Education
ECPI University 2010 — 2012
BA, COMPUTER SCIENCE
E.E. Smith High School 1994 — 1997
Diploma; High school Diploma, General Studies
Blue Cross Blue Shield OF NC March 2007 - Present
BCBSNC March 2001 - Present
Blue Cross Blue Shield of NC March 2005 - August 2007
Blue Cross Blue Shield of NC March 2003 - March 2005
Education
ECPI University 2010 — 2012
BA, COMPUTER SCIENCE
E.E. Smith High School 1994 — 1997
Diploma; High school Diploma, General Studies
Brittainy Schwartz Brittainy Schwartz's Blue Cross Blue Shield of NC Experience May 2008 - January 2011
Job Technical Project Manager at BCBSNC
Industry Health, Wellness and Fitness
Experience
BCBSNC February 2013 - Present
Health IT Services Group/ Fresenius Medical June 2012 - February 2013
BCBSNC January 2011 - May 2012
Blue Cross Blue Shield of NC May 2008 - January 2011
Blue Cross Blue Shield of NC January 2004 - May 2008
Bolton Corporation November 2000 - December 2003
IBM August 1998 - November 2000
Skills
Organizational..., Cross-functional Team..., Healthcare, Management, Budgets, Coaching, Workshop Facilitation, Business Process..., Team Building, Requirements Analysis, Performance Management, Employee Relations
Education
Pfeiffer University 2005 — 2008
MBA, Business Administration and Management, General
Peace College 1993 — 1997
BA, Business Administration
BCBSNC February 2013 - Present
Health IT Services Group/ Fresenius Medical June 2012 - February 2013
BCBSNC January 2011 - May 2012
Blue Cross Blue Shield of NC May 2008 - January 2011
Blue Cross Blue Shield of NC January 2004 - May 2008
Bolton Corporation November 2000 - December 2003
IBM August 1998 - November 2000
Skills
Organizational..., Cross-functional Team..., Healthcare, Management, Budgets, Coaching, Workshop Facilitation, Business Process..., Team Building, Requirements Analysis, Performance Management, Employee Relations
Education
Pfeiffer University 2005 — 2008
MBA, Business Administration and Management, General
Peace College 1993 — 1997
BA, Business Administration
Richard Hafke Richard Hafke's Blue Cross Blue Shield of NC Experience April 2008 - May 2009
Job iSeries Contractor at Frontier Communications
Industry Computer Software
Experience
Frontier Communications March 2014 - Present
Texas Mutual Insurance Company August 2012 - Present
Mutual of Enumclaw May 2011 - August 2012
Wells Fargo Insurance Services November 2009 - April 2011
Blue Cross Blue Shield of NC April 2008 - May 2009
Matrix March 2008 - May 2009
Scholastic Inc April 2007 - April 2008
New York City Housing Authority July 2006 - April 2007
ADP May 2006 - July 2006
Scholastic Inc August 2005 - May 2006
Skills
IBM AS/400, COBOL, ILE, RPG Free, Databases, RPG III, Stored Procedures, XML, Oracle, IBM iSeries, RPG, DB2, Integration, Microsoft SQL Server, Java, OS/400, FTP, Testing, Cobol 400, SQL 400
Education
Durham Technical Community College 2010 — 2011
Certificate, Java Programming
IBM Technical Education 1998 — 1998
S6109 AS/400 RPG IV Programming, RPG IV Programming, 4.0
Columbia University - School of Continuing Education 1987 — 1988
Certificate, Cobol Programming
New York University 1967 — 1970
BSNE, Nuclear Engineering, Mathematics
Frontier Communications March 2014 - Present
Texas Mutual Insurance Company August 2012 - Present
Mutual of Enumclaw May 2011 - August 2012
Wells Fargo Insurance Services November 2009 - April 2011
Blue Cross Blue Shield of NC April 2008 - May 2009
Matrix March 2008 - May 2009
Scholastic Inc April 2007 - April 2008
New York City Housing Authority July 2006 - April 2007
ADP May 2006 - July 2006
Scholastic Inc August 2005 - May 2006
Skills
IBM AS/400, COBOL, ILE, RPG Free, Databases, RPG III, Stored Procedures, XML, Oracle, IBM iSeries, RPG, DB2, Integration, Microsoft SQL Server, Java, OS/400, FTP, Testing, Cobol 400, SQL 400
Education
Durham Technical Community College 2010 — 2011
Certificate, Java Programming
IBM Technical Education 1998 — 1998
S6109 AS/400 RPG IV Programming, RPG IV Programming, 4.0
Columbia University - School of Continuing Education 1987 — 1988
Certificate, Cobol Programming
New York University 1967 — 1970
BSNE, Nuclear Engineering, Mathematics
Scott Svendsen Scott Svendsen's Blue Cross Blue Shield of NC Experience October 2007 - October 2013
Job Manager of Business Solutions Architect at BCBSNC
Industry Hospital & Health Care
Experience
BCBSNC November 2013 - Present
Army National Guard April 2011 - Present
Blue Cross Blue Shield of NC October 2007 - October 2013
Elm Grove Association May 2008 - November 2010
North Carolina Rate Bureau July 2007 - October 2007
Glaxio Smith Kline April 2007 - July 2007
Digital Healthcare June 2005 - December 2006
Dean Health Plan September 2002 - July 2005
GE Capital July 1999 - August 2001
Skills
Resource Allocation, Project Planning, Six Sigma, Requirements Management, Business Analysis, Requirements Gathering, Cross-functional Team..., Management, Team Leadership, CRM, Business Intelligence, Data Analysis, Strategy, Process Improvement, PMO, Business Process, Requirements Analysis, Product Management, Program Management, Analysis, Project Management, MS Project, Training, SDLC, Integration, Leadership, SharePoint, PMP, IT Strategy, Strategic Planning, Business Process..., Project Portfolio..., Software Project..., Business Requirements, Enterprise Architecture, Visio
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2010
MBA, Strategy and Leadership
Clarkson University 2001 — 2002
M.S., Information Technology
Clarkson University 1994 — 1999
B.S., IS and Technical Communications, minor CS
BCBSNC November 2013 - Present
Army National Guard April 2011 - Present
Blue Cross Blue Shield of NC October 2007 - October 2013
Elm Grove Association May 2008 - November 2010
North Carolina Rate Bureau July 2007 - October 2007
Glaxio Smith Kline April 2007 - July 2007
Digital Healthcare June 2005 - December 2006
Dean Health Plan September 2002 - July 2005
GE Capital July 1999 - August 2001
Skills
Resource Allocation, Project Planning, Six Sigma, Requirements Management, Business Analysis, Requirements Gathering, Cross-functional Team..., Management, Team Leadership, CRM, Business Intelligence, Data Analysis, Strategy, Process Improvement, PMO, Business Process, Requirements Analysis, Product Management, Program Management, Analysis, Project Management, MS Project, Training, SDLC, Integration, Leadership, SharePoint, PMP, IT Strategy, Strategic Planning, Business Process..., Project Portfolio..., Software Project..., Business Requirements, Enterprise Architecture, Visio
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2010
MBA, Strategy and Leadership
Clarkson University 2001 — 2002
M.S., Information Technology
Clarkson University 1994 — 1999
B.S., IS and Technical Communications, minor CS
Claire See's Blue Cross Blue Shield of NC Experience May 2009 - August 2009
Job Program Manager at the NC Center for Public Health QualitySales Support Associate with the Principal Financial Group
Industry Professional Training & Coaching
Experience
Principal Financial Group July 2014 - Present
NC Center for Public Health Quality August 2010 - Present
UNC Hospitals May 2010 - August 2010
Blue Cross Blue Shield of NC May 2009 - August 2009
UNC Health Care June 2008 - May 2009
Durham VA Medical Center May 2007 - August 2007
Skills
Quality Improvement, Data Analysis, Process Improvement, Microsoft Excel, PowerPoint, Coaching, Finance, Microsoft Word, Program Coordination, Public Health, Healthcare, Healthcare Management, Hospitals, Program Development, Program Evaluation, Project Management, Analysis, Management
Education
University of North Carolina at Chapel Hill 2008 — 2010
MHA, Health/Health Care Administration/Management
University of North Carolina at Chapel Hill 2004 — 2008
BSPH, Health Policy and Administration
Principal Financial Group July 2014 - Present
NC Center for Public Health Quality August 2010 - Present
UNC Hospitals May 2010 - August 2010
Blue Cross Blue Shield of NC May 2009 - August 2009
UNC Health Care June 2008 - May 2009
Durham VA Medical Center May 2007 - August 2007
Skills
Quality Improvement, Data Analysis, Process Improvement, Microsoft Excel, PowerPoint, Coaching, Finance, Microsoft Word, Program Coordination, Public Health, Healthcare, Healthcare Management, Hospitals, Program Development, Program Evaluation, Project Management, Analysis, Management
Education
University of North Carolina at Chapel Hill 2008 — 2010
MHA, Health/Health Care Administration/Management
University of North Carolina at Chapel Hill 2004 — 2008
BSPH, Health Policy and Administration
Beth (Joyner) Waldron Beth (Joyner) Waldron's Blue Cross Blue Shield of NC Experience 1996 - 1997
Job Writer. Speaker. Consultant. "Knowledge empowers. Action transforms."
Industry Professional Training & Coaching
Experience
Self-employed 1997 - Present
University of North Carolina at Chapel Hill September 2010 - December 2014
Blue Cross Blue Shield of NC 1996 - 1997
NC Dept of Health and Human Services/Medicaid 1994 - 1996
Skills
Strategic Communications, Program Management, Policy Analysis, Community Outreach, Non-profits, Public Relations, Public Policy, Program Evaluation, Writing, Team Leadership, Social Media, Media Relations, Public Health Policy, Healthcare, Website Development, Leadership, Health Communication, Patient Safety, Medical Communications, Blogging, Research, Grant Writing, Health Policy, Nonprofits, Public Speaking, Policy, Strategic Planning, Editing, Partnership-building
Education
University of North Carolina at Chapel Hill 1987 — 1991
BA, Political Science
North Carolina State University 1992 — 1994
MA, Political Science
Self-employed 1997 - Present
University of North Carolina at Chapel Hill September 2010 - December 2014
Blue Cross Blue Shield of NC 1996 - 1997
NC Dept of Health and Human Services/Medicaid 1994 - 1996
Skills
Strategic Communications, Program Management, Policy Analysis, Community Outreach, Non-profits, Public Relations, Public Policy, Program Evaluation, Writing, Team Leadership, Social Media, Media Relations, Public Health Policy, Healthcare, Website Development, Leadership, Health Communication, Patient Safety, Medical Communications, Blogging, Research, Grant Writing, Health Policy, Nonprofits, Public Speaking, Policy, Strategic Planning, Editing, Partnership-building
Education
University of North Carolina at Chapel Hill 1987 — 1991
BA, Political Science
North Carolina State University 1992 — 1994
MA, Political Science
Patrice Lennon-Sanders's Blue Cross Blue Shield of NC Experience January 2009 - July 2013
Job Business Systems Analyst Associate
Industry Insurance
Experience
Blue Cross and Blue Shield of North Carolina August 2015 - Present
BCBSNC July 2013 - August 2015
Blue Cross Blue Shield of NC January 2009 - July 2013
Fidelity Investments January 2006 - January 2008
Blue Cross Blue Shield of NCDurham January 2005 - January 2006
Blue Cross Blue Shield of NC-FEP January 2001 - January 2005
Skills
Insurance, Claim, Health Insurance, Commercial Insurance, Workers Compensation, Claim Investigation, Call Centers, Disability Insurance, Employee Benefits, Policy, Medicare, Payroll, Analysis, Microsoft Office
Education
American InterContinental University 2010 — 2013
Bachelor of Business Administration, Healthcare Management
Blue University 2011 — 2011
Essentials of Leadership, Certificate
American InterContinental University 2010 — 2011
Associate of Arts, Business Administration
Blue University 2005 — 2005
Bachelor of Business Administration, Healthcare Administration
Blue Cross and Blue Shield of North Carolina August 2015 - Present
BCBSNC July 2013 - August 2015
Blue Cross Blue Shield of NC January 2009 - July 2013
Fidelity Investments January 2006 - January 2008
Blue Cross Blue Shield of NCDurham January 2005 - January 2006
Blue Cross Blue Shield of NC-FEP January 2001 - January 2005
Skills
Insurance, Claim, Health Insurance, Commercial Insurance, Workers Compensation, Claim Investigation, Call Centers, Disability Insurance, Employee Benefits, Policy, Medicare, Payroll, Analysis, Microsoft Office
Education
American InterContinental University 2010 — 2013
Bachelor of Business Administration, Healthcare Management
Blue University 2011 — 2011
Essentials of Leadership, Certificate
American InterContinental University 2010 — 2011
Associate of Arts, Business Administration
Blue University 2005 — 2005
Bachelor of Business Administration, Healthcare Administration
PJ Velasco's Blue Cross Blue Shield of NC Experience April 2010 - July 2011
Job
Industry Information Technology and Services
Experience
Unicom Systems July 2013 - Present
Acentia July 2011 - July 2013
Blue Cross Blue Shield of NC April 2010 - July 2011
Netstar-1 October 2007 - April 2010
Blue Cross Blue Shield of NC November 2005 - October 2007
Blue Cross Blue Shield of NC November 2004 - November 2005
Blue Cross Blue Shield of NC February 2003 - November 2004
Blue Cross Blue Shield of NC November 2000 - February 2003
Collective Technologies April 2000 - November 2000
Blue Cross Blue Shield of NC January 2000 - April 2000
Skills
Network Security, Cisco Technologies, Linux, Windows, AIX, Leadership, CCNA, Cisco Information..., Nmap, Backtrack, CCDA, Cisco Security..., Cisco Unified Computing..., Cisco Identity Services..., FireEye MPS, Splunk, Security, System Administration, Networking, Unix, Computer Security, Perl, Firewalls, Virtualization, Testing, Servers, Disaster Recovery, Enterprise Architecture, IIS, Data Center, Integration, Cloud Computing, Infrastructure, Technical Support, Vendor Management, Hardware
Education
Eastern Illinois University 1986 — 1991
BA
Unicom Systems July 2013 - Present
Acentia July 2011 - July 2013
Blue Cross Blue Shield of NC April 2010 - July 2011
Netstar-1 October 2007 - April 2010
Blue Cross Blue Shield of NC November 2005 - October 2007
Blue Cross Blue Shield of NC November 2004 - November 2005
Blue Cross Blue Shield of NC February 2003 - November 2004
Blue Cross Blue Shield of NC November 2000 - February 2003
Collective Technologies April 2000 - November 2000
Blue Cross Blue Shield of NC January 2000 - April 2000
Skills
Network Security, Cisco Technologies, Linux, Windows, AIX, Leadership, CCNA, Cisco Information..., Nmap, Backtrack, CCDA, Cisco Security..., Cisco Unified Computing..., Cisco Identity Services..., FireEye MPS, Splunk, Security, System Administration, Networking, Unix, Computer Security, Perl, Firewalls, Virtualization, Testing, Servers, Disaster Recovery, Enterprise Architecture, IIS, Data Center, Integration, Cloud Computing, Infrastructure, Technical Support, Vendor Management, Hardware
Education
Eastern Illinois University 1986 — 1991
BA
Angela M. DePoy's Blue Cross Blue Shield of NC Experience September 2006 - May 2007
Job Manager Risk Assurance at PwC
Industry Accounting
Experience
PwC July 2015 - Present
PwC October 2014 - June 2015
PwC November 2012 - September 2014
PricewaterhouseCoopers May 2007 - October 2012
Blue Cross Blue Shield of NC September 2006 - May 2007
Blue Cross Blue Shield of North Carolina June 2004 - August 2006
North Carolina State University August 2003 - December 2003
Skills
Real Estate Private..., Tax, Private Equity, Tax Compliance, tax consulting, tax research, Excel, Accounting, Yoga, Piano Performance, orchestral conducting, music composition, choral conducting, Tax Research, Microsoft Excel, International Tax, Piano, Tax Advisory, Sarbanes-Oxley Act, Corporate Tax, Tax Preparation, SEC filings, Financial Statements, Big 4, US GAAP, Partnership Taxation, CPA, Account Reconciliation, Internal Controls, Financial Reporting, Internal Audit
Education
North Carolina State University 2002 — 2004
Masters of Accounting, Accounting
Meredith College 1998 — 2002
BM, Music
Ravenscroft 1994 — 1998
PwC July 2015 - Present
PwC October 2014 - June 2015
PwC November 2012 - September 2014
PricewaterhouseCoopers May 2007 - October 2012
Blue Cross Blue Shield of NC September 2006 - May 2007
Blue Cross Blue Shield of North Carolina June 2004 - August 2006
North Carolina State University August 2003 - December 2003
Skills
Real Estate Private..., Tax, Private Equity, Tax Compliance, tax consulting, tax research, Excel, Accounting, Yoga, Piano Performance, orchestral conducting, music composition, choral conducting, Tax Research, Microsoft Excel, International Tax, Piano, Tax Advisory, Sarbanes-Oxley Act, Corporate Tax, Tax Preparation, SEC filings, Financial Statements, Big 4, US GAAP, Partnership Taxation, CPA, Account Reconciliation, Internal Controls, Financial Reporting, Internal Audit
Education
North Carolina State University 2002 — 2004
Masters of Accounting, Accounting
Meredith College 1998 — 2002
BM, Music
Ravenscroft 1994 — 1998
Brad Wilson's Blue Cross Blue Shield of NC Experience 2010 - Present
Job President & CEO at BCBSNC
Industry Hospital & Health Care
Experience
Blue Cross Blue Shield of NC 2010 - Present
Skills
Healthcare, Strategic Planning, Healthcare Management, Hospitals, Healthcare Information..., Nonprofits, Leadership, Change Management, Health Insurance, Public Speaking, Managed Care, Medicare, Event Planning, Team Building, Insurance, Management, Public Relations, Program Management, Research, Fundraising, Process Improvement, HIPAA, Program Development, Data Analysis, Community Outreach, Leadership Development
Education
Duke University 2003 — 2007
Master of Arts (M.A.), Liberal Arts and Sciences/Liberal Studies
Wake Forest University School of Law 1975 — 1978
Doctor of Law (JD)
Appalachian State University 1971 — 1975
Bachelor of Arts (B.A.), History, Philosophy and Religion, Political Science
Blue Cross Blue Shield of NC 2010 - Present
Skills
Healthcare, Strategic Planning, Healthcare Management, Hospitals, Healthcare Information..., Nonprofits, Leadership, Change Management, Health Insurance, Public Speaking, Managed Care, Medicare, Event Planning, Team Building, Insurance, Management, Public Relations, Program Management, Research, Fundraising, Process Improvement, HIPAA, Program Development, Data Analysis, Community Outreach, Leadership Development
Education
Duke University 2003 — 2007
Master of Arts (M.A.), Liberal Arts and Sciences/Liberal Studies
Wake Forest University School of Law 1975 — 1978
Doctor of Law (JD)
Appalachian State University 1971 — 1975
Bachelor of Arts (B.A.), History, Philosophy and Religion, Political Science
Tim Humble's Blue Cross Blue Shield of NC Experience 2000 - 2007
Job Principle Technology Risk Analyst at Fidelity Investments
Industry Insurance
Experience
Fidelity Investments September 2012 - Present
BlueCross BlueShield of North Carolina 2007 - August 2012
Blue Cross Blue Shield of NC 2000 - 2007
Skills
Disaster Recovery, SDLC, Process Improvement, Vendor Management, Business Continuity, Business Continuity..., Service Delivery, Program Management, Unix, ITIL, Enterprise Architecture, AIX, Data Center, IT Strategy, PMP, SharePoint, Visio, Business Analysis, Project Portfolio..., IT Management, Integration
Education
NC State College of Management 2009 — 2011
MBA
University of North Carolina at Chapel Hill
Fidelity Investments September 2012 - Present
BlueCross BlueShield of North Carolina 2007 - August 2012
Blue Cross Blue Shield of NC 2000 - 2007
Skills
Disaster Recovery, SDLC, Process Improvement, Vendor Management, Business Continuity, Business Continuity..., Service Delivery, Program Management, Unix, ITIL, Enterprise Architecture, AIX, Data Center, IT Strategy, PMP, SharePoint, Visio, Business Analysis, Project Portfolio..., IT Management, Integration
Education
NC State College of Management 2009 — 2011
MBA
University of North Carolina at Chapel Hill
Jeff Woodburn's Blue Cross Blue Shield of NC Experience September 2001 - March 2009
Job Sr. Underwriter at MedCost
Industry Hospital & Health Care
Experience
MedCost June 2014 - Present
Wake Forest Baptist Health January 2011 - June 2014
Blue Cross Blue Shield of NC September 2001 - March 2009
Skills
Healthcare, Data Analysis, Customer Service, HIPAA, Project Management, Microsoft Excel, Statistics, Underwriting, Risk Analysis, Risk Assessment, Analysis, Training, Microsoft Word, Leadership, Insurance, Health Insurance, Employee Benefits
Education
Pfeiffer University 2007 — 2009
MHA, Health Administration
High Point University 2002 — 2005
BS, Business Administration-Finance
MedCost June 2014 - Present
Wake Forest Baptist Health January 2011 - June 2014
Blue Cross Blue Shield of NC September 2001 - March 2009
Skills
Healthcare, Data Analysis, Customer Service, HIPAA, Project Management, Microsoft Excel, Statistics, Underwriting, Risk Analysis, Risk Assessment, Analysis, Training, Microsoft Word, Leadership, Insurance, Health Insurance, Employee Benefits
Education
Pfeiffer University 2007 — 2009
MHA, Health Administration
High Point University 2002 — 2005
BS, Business Administration-Finance
Jonnie Johnson's Blue Cross Blue Shield of NC Experience January 2004 - December 2008
Job Contact Center Specialist/Voice Engineering at Laboratory Corporation of America
Industry Insurance
Experience
Laboratory Corporation of America December 2008 - Present
Blue Cross Blue Shield of NC January 2004 - December 2008
Blue Cross/Blue Shield of North Carolina 2004 - 2008
Citrix Systems 2000 - 2005
Nova Southeastern University 1986 - 2000
Education
Nova Southeastern University 1986 — 1990
Laboratory Corporation of America December 2008 - Present
Blue Cross Blue Shield of NC January 2004 - December 2008
Blue Cross/Blue Shield of North Carolina 2004 - 2008
Citrix Systems 2000 - 2005
Nova Southeastern University 1986 - 2000
Education
Nova Southeastern University 1986 — 1990
Tony Golding's Blue Cross Blue Shield of NC Experience September 2004 - February 2012
Job Systems Administrator/Relationship Manager at BCBSNC
Industry Insurance
Experience
BCBSNC February 2012 - Present
Blue Cross Blue Shield of NC September 2004 - February 2012
BCBSNC February 2001 - September 2004
BCBSNC September 1998 - February 2001
Volvo Trucks North America December 1997 - September 1998
Skills
Project Management, SharePoint, Management, Cross-functional Team..., Process Improvement, Data Center, Windows Server, Security, Healthcare, Forecasting, Business Analysis, Vendor Management, System Administration
Education
Gardner-Webb University 1995 — 1997
B.S., Management Information Systems
BCBSNC February 2012 - Present
Blue Cross Blue Shield of NC September 2004 - February 2012
BCBSNC February 2001 - September 2004
BCBSNC September 1998 - February 2001
Volvo Trucks North America December 1997 - September 1998
Skills
Project Management, SharePoint, Management, Cross-functional Team..., Process Improvement, Data Center, Windows Server, Security, Healthcare, Forecasting, Business Analysis, Vendor Management, System Administration
Education
Gardner-Webb University 1995 — 1997
B.S., Management Information Systems
David Tisdale's Blue Cross Blue Shield of NC Experience May 2003 - April 2006
Job Vice President at Tisdale Homes, Inc.
Industry Construction
Experience
Tisdale Homes, Inc. April 2006 - Present
Blue Cross Blue Shield of NC May 2003 - April 2006
Eduprise, Inc. May 2000 - May 2003
Keane, Inc. June 1996 - May 2000
Education
East Carolina University - College of Business 1991 — 1996
Terry Sanford High School 1989 — 1991
Tisdale Homes, Inc. April 2006 - Present
Blue Cross Blue Shield of NC May 2003 - April 2006
Eduprise, Inc. May 2000 - May 2003
Keane, Inc. June 1996 - May 2000
Education
East Carolina University - College of Business 1991 — 1996
Terry Sanford High School 1989 — 1991
Paige Green's Blue Cross Blue Shield of NC Experience October 1998 - June 2006
Job HR Director at Liberty Hardware
Industry Consumer Goods
Experience
Liberty Hardware June 2006 - Present
Blue Cross Blue Shield of NC October 1998 - June 2006
Partners National Health Plans 1998 - 2004
Skills
Employee Relations, Talent Management, Employee Engagement, Performance Management, Recruiting, Succession Planning, Coaching, HR Policies, Workforce Planning, Team Leadership, Talent Acquisition, Organizational..., Employee Benefits, Onboarding, Deferred Compensation, Benefits Administration, Sourcing, New Hire Orientations, Leadership Development, FMLA
Education
Pfeiffer University 2005 — 2008
Graduate, Health/Health Care Administration/Management
Gardner-Webb University 1999 — 2001
Bachelor of Science, Business Administration and Management, General
Liberty Hardware June 2006 - Present
Blue Cross Blue Shield of NC October 1998 - June 2006
Partners National Health Plans 1998 - 2004
Skills
Employee Relations, Talent Management, Employee Engagement, Performance Management, Recruiting, Succession Planning, Coaching, HR Policies, Workforce Planning, Team Leadership, Talent Acquisition, Organizational..., Employee Benefits, Onboarding, Deferred Compensation, Benefits Administration, Sourcing, New Hire Orientations, Leadership Development, FMLA
Education
Pfeiffer University 2005 — 2008
Graduate, Health/Health Care Administration/Management
Gardner-Webb University 1999 — 2001
Bachelor of Science, Business Administration and Management, General
Patrick Dungan's Blue Cross Blue Shield of NC Experience 2008 - Present
Job Web Development Manager, BCBSNC
Industry Information Services
Experience
Blue Cross Blue Shield of NC 2008 - Present
LexisNexis June 2007 - May 2008
BRC Marketing July 2005 - June 2007
Milacron January 2005 - June 2005
Liberty Mutual May 2003 - January 2005
Intellinet Interactive September 2000 - May 2003
Rittal October 1999 - September 2000
Education
Cedarville University 1992 — 1996
Blue Cross Blue Shield of NC 2008 - Present
LexisNexis June 2007 - May 2008
BRC Marketing July 2005 - June 2007
Milacron January 2005 - June 2005
Liberty Mutual May 2003 - January 2005
Intellinet Interactive September 2000 - May 2003
Rittal October 1999 - September 2000
Education
Cedarville University 1992 — 1996
Debi Speakman's Blue Cross Blue Shield of NC Experience ManagerCurrency ExchangeOctober 2003 - November 2004
Job Front End Processor at Blue Cross Blue Shield of NC
Industry Insurance
Experience
Blue Cross Blue Shield of NC ManagerCurrency ExchangeOctober 2003 - November 2004
Education
Thiel College 1988 — 1989
Blue Cross Blue Shield of NC ManagerCurrency ExchangeOctober 2003 - November 2004
Education
Thiel College 1988 — 1989
Erik Herreid, CISSP's Blue Cross Blue Shield of NC Experience April 1999 - November 1999
Job Senior IT Consultant at UnitedHealth Group
Industry Computer & Network Security
Experience
UnitedHealth Group June 2015 - Present
CGI Federal January 2013 - June 2015
CSC April 2012 - December 2012
TEK Systems September 2011 - June 2012
BB&T October 2003 - September 2011
BB&T December 1999 - October 2003
PC DataWorks July 1999 - November 1999
Blue Cross Blue Shield of NC April 1999 - November 1999
Digital Recorders, Inc. November 1996 - April 1999
Education
Wilson Technical Community College 2002 — 2005
AS
Appalachian State University 1988 — 1993
Wake Technical Community College
UnitedHealth Group June 2015 - Present
CGI Federal January 2013 - June 2015
CSC April 2012 - December 2012
TEK Systems September 2011 - June 2012
BB&T October 2003 - September 2011
BB&T December 1999 - October 2003
PC DataWorks July 1999 - November 1999
Blue Cross Blue Shield of NC April 1999 - November 1999
Digital Recorders, Inc. November 1996 - April 1999
Education
Wilson Technical Community College 2002 — 2005
AS
Appalachian State University 1988 — 1993
Wake Technical Community College
Troy Volin's Blue Cross Blue Shield of NC Experience July 1999 - October 2002
Job Senior Software Engineer at IBM GTS
Industry Computer Software
Experience
IBM March 2010 - Present
IBM February 2009 - March 2010
IBM Tivoli Software November 2002 - February 2009
IBM Tivoli Software November 2002 - April 2007
Blue Cross Blue Shield of NC July 1999 - October 2002
BCBSNC March 1998 - July 1999
BCBSNC January 1997 - March 1998
Skills
Cloud Computing, Virtualization, Systems Management, Integration, Emerging Technologies, Netcool, WebSphere Application..., Websphere, AIX, SOA, DB2, Software Development, Enterprise Architecture, Solution Architecture, Agile Methodologies
Education
Duke University 1991 — 1995
BA
Riverdale Country School 1988 — 1991
IBM March 2010 - Present
IBM February 2009 - March 2010
IBM Tivoli Software November 2002 - February 2009
IBM Tivoli Software November 2002 - April 2007
Blue Cross Blue Shield of NC July 1999 - October 2002
BCBSNC March 1998 - July 1999
BCBSNC January 1997 - March 1998
Skills
Cloud Computing, Virtualization, Systems Management, Integration, Emerging Technologies, Netcool, WebSphere Application..., Websphere, AIX, SOA, DB2, Software Development, Enterprise Architecture, Solution Architecture, Agile Methodologies
Education
Duke University 1991 — 1995
BA
Riverdale Country School 1988 — 1991
Debra Weaver's Blue Cross Blue Shield of NC Experience March 2014 - August 2014
Job Customer Service Team Manager at Looking for employment
Industry Insurance
Experience
Looking for employment Co Pastor /FounderBlind faith MinistriesJanuary 2010 - Present
Republic Services October 2014 - June 2015
Blue Cross Blue Shield of NC March 2014 - August 2014
Looking for a Career in Customer Service, Sales or Business Development December 2013 - March 2014
Wells Fargo Insurance Services September 2012 - October 2013
PepsiCo - Pepsi Beverages Company November 2005 - June 2012
Sears Teleservice August 2001 - March 2003
American Express March 1994 - July 1999
Skills
Customer Service, Inventory Management, Merchandising, Sales, Microsoft Office, Microsoft Excel, Management, Team Building, Customer Satisfaction, Microsoft Word, Team Leadership, Marketing, PowerPoint, Coaching, Sales Management, Training, Credit Analysis, Non-profit..., Negotiation, Business Networking, B2B Marketing, Account Management, New Business Development, Records Management, Project Management, Listening to customers, Enthusiastic..., Six Sigma, Written & Oral..., Manage Client..., Team Effectiveness, Call Centers, Leadership, Process Improvement, Strategic Planning, Customer Retention, Insurance, Public Speaking, Time Management, Business Analysis, Change Management, Vendor Management, Employee Training, Customer Experience, Operations Management, Interviews, Performance Management, Banking, Relationship Management, Hiring
Education
college of west virgina 1991 — 1992
Some college, Business Administration and Management, General
Moraine Park Technical College 1983 — 1984
Associates, Cosmetology
Looking for employment Co Pastor /FounderBlind faith MinistriesJanuary 2010 - Present
Republic Services October 2014 - June 2015
Blue Cross Blue Shield of NC March 2014 - August 2014
Looking for a Career in Customer Service, Sales or Business Development December 2013 - March 2014
Wells Fargo Insurance Services September 2012 - October 2013
PepsiCo - Pepsi Beverages Company November 2005 - June 2012
Sears Teleservice August 2001 - March 2003
American Express March 1994 - July 1999
Skills
Customer Service, Inventory Management, Merchandising, Sales, Microsoft Office, Microsoft Excel, Management, Team Building, Customer Satisfaction, Microsoft Word, Team Leadership, Marketing, PowerPoint, Coaching, Sales Management, Training, Credit Analysis, Non-profit..., Negotiation, Business Networking, B2B Marketing, Account Management, New Business Development, Records Management, Project Management, Listening to customers, Enthusiastic..., Six Sigma, Written & Oral..., Manage Client..., Team Effectiveness, Call Centers, Leadership, Process Improvement, Strategic Planning, Customer Retention, Insurance, Public Speaking, Time Management, Business Analysis, Change Management, Vendor Management, Employee Training, Customer Experience, Operations Management, Interviews, Performance Management, Banking, Relationship Management, Hiring
Education
college of west virgina 1991 — 1992
Some college, Business Administration and Management, General
Moraine Park Technical College 1983 — 1984
Associates, Cosmetology
abid abuzaid's Blue Cross Blue Shield of NC Experience 2008 - Present
Job Senior developer at Toshiba Global Commerce Solution at TOSHIBA Global Commerce Solutions, Inc
Industry Computer Software
Experience
TOSHIBA Global Commerce Solutions, Inc June 2014 - Present
BCBSNC September 2011 - Present
Blue Cross Blue Shield of NC 2008 - Present
Blue Cross Blue Shield January 2008 - April 2009
Skills
J2EE, C#, JSF, QTP, MySQL, SQL Server, Java, Agile, SOA, Quality Center, Unix, Siebel, C++, Selenium, RichFaces, MyFaces, Struts, Microsoft SQL Server, Java Enterprise Edition
Education
North Carolina Agricultural and Technical State University 2008 — 2009
MS, Computer Science
North Carolina Agricultural and Technical State University 2005 — 2007
BS, Computer Science
TOSHIBA Global Commerce Solutions, Inc June 2014 - Present
BCBSNC September 2011 - Present
Blue Cross Blue Shield of NC 2008 - Present
Blue Cross Blue Shield January 2008 - April 2009
Skills
J2EE, C#, JSF, QTP, MySQL, SQL Server, Java, Agile, SOA, Quality Center, Unix, Siebel, C++, Selenium, RichFaces, MyFaces, Struts, Microsoft SQL Server, Java Enterprise Edition
Education
North Carolina Agricultural and Technical State University 2008 — 2009
MS, Computer Science
North Carolina Agricultural and Technical State University 2005 — 2007
BS, Computer Science
Stephanie Perun's Blue Cross Blue Shield of NC Experience 1999 - Present
Job at
Industry Information Technology and Services
Experience
BCBSNC June 2013 - Present
Blue Cross Blue Shield of NC 1999 - Present
BlueCross and BlueShield of NC 1999 - Present
Blue Cross Blue Shield of North Carolina 1999 - Present
BCBSNC May 2010 - June 2013
BCBSNC 1999 - 2008
Duke University Medical Center 1995 - 1999
Education
Roland Park Country School 1980 — 1986
Simmons College
The University of Georgia
BCBSNC June 2013 - Present
Blue Cross Blue Shield of NC 1999 - Present
BlueCross and BlueShield of NC 1999 - Present
Blue Cross Blue Shield of North Carolina 1999 - Present
BCBSNC May 2010 - June 2013
BCBSNC 1999 - 2008
Duke University Medical Center 1995 - 1999
Education
Roland Park Country School 1980 — 1986
Simmons College
The University of Georgia
Ida Leak's Blue Cross Blue Shield of NC Experience June 1998 - Present
Job Developer 2 at Blue Cross Blue Shield of NC
Industry Information Technology and Services
Experience
Blue Cross Blue Shield of NC June 1998 - Present
Education
Pfeiffer University 2002 — 2004
MBA, Healthcare
North Carolina Central University 1992 — 1996
BA, Computer Information Systems
Blue Cross Blue Shield of NC June 1998 - Present
Education
Pfeiffer University 2002 — 2004
MBA, Healthcare
North Carolina Central University 1992 — 1996
BA, Computer Information Systems
Anjanette Jackson's Blue Cross Blue Shield of NC Experience March 2001 - February 2008
Job Portfolio Analyst at BCBSNC
Industry Insurance
Experience
BCBSNC February 2013 - Present
BCBSNC February 2008 - February 2013
Blue Cross Blue Shield of NC March 2001 - February 2008
Skills
Technical Writing, Change Management, HIPAA, Project Management, Training, Coaching, Strategic Planning, Quality Assurance, Vendor Management, Public Speaking, Process Improvement, Capacity Planning, Program Management, User Acceptance Testing, Test Planning, Leadership, Management, Enterprise Software, Cross-functional Team..., Data Analysis, Software Documentation, Business Analysis, Testing, Access, Business Process..., Analysis, SDLC, Risk Management, Requirements Analysis, Requirements Gathering, Healthcare, PMP, Team Leadership, Call Centers, Business Requirements, Business Process, Team Building
Education
Pfeiffer University 1999 — 2002
MS, Organizational Management
University of North Carolina at Chapel Hill 1991 — 1995
BA, Psychology
BCBSNC February 2013 - Present
BCBSNC February 2008 - February 2013
Blue Cross Blue Shield of NC March 2001 - February 2008
Skills
Technical Writing, Change Management, HIPAA, Project Management, Training, Coaching, Strategic Planning, Quality Assurance, Vendor Management, Public Speaking, Process Improvement, Capacity Planning, Program Management, User Acceptance Testing, Test Planning, Leadership, Management, Enterprise Software, Cross-functional Team..., Data Analysis, Software Documentation, Business Analysis, Testing, Access, Business Process..., Analysis, SDLC, Risk Management, Requirements Analysis, Requirements Gathering, Healthcare, PMP, Team Leadership, Call Centers, Business Requirements, Business Process, Team Building
Education
Pfeiffer University 1999 — 2002
MS, Organizational Management
University of North Carolina at Chapel Hill 1991 — 1995
BA, Psychology
Brook Houchens, CMP, MBA's Blue Cross Blue Shield of NC Experience December 2013 - April 2015
Job Global IT Workforce Manager at Red Hat
Industry Management Consulting
Experience
Red Hat April 2015 - Present
Blue Cross Blue Shield of NC December 2013 - April 2015
Blue Cross Blue Shield of NC April 2010 - December 2013
Bayer CropScience December 2008 - April 2010
Bristol PR & Communications September 2006 - December 2008
Cambridge Advisors to Family Enterprise September 2005 - September 2006
University of Oxford September 2000 - January 2005
Skills
Change Management, Organizational..., Leadership, Leadership Development, Management Consulting, Performance Management, Event Planning, Strategy, Business Strategy, Process Improvement, Management, Organizational..., Employee Engagement, IT Operations, Business Process..., Project Management, Strategic Planning, Performance Improvement
Education
Oxford Brookes University 2004 — 2005
MBA, Business Management
Red Hat April 2015 - Present
Blue Cross Blue Shield of NC December 2013 - April 2015
Blue Cross Blue Shield of NC April 2010 - December 2013
Bayer CropScience December 2008 - April 2010
Bristol PR & Communications September 2006 - December 2008
Cambridge Advisors to Family Enterprise September 2005 - September 2006
University of Oxford September 2000 - January 2005
Skills
Change Management, Organizational..., Leadership, Leadership Development, Management Consulting, Performance Management, Event Planning, Strategy, Business Strategy, Process Improvement, Management, Organizational..., Employee Engagement, IT Operations, Business Process..., Project Management, Strategic Planning, Performance Improvement
Education
Oxford Brookes University 2004 — 2005
MBA, Business Management
Randy Raypole, PMP, CSM's Blue Cross Blue Shield of NC Experience 1996 - 1997
Job Development Manager / Scrum Coach / Scrum Master at aWhere Inc
Industry Information Technology and Services
Experience
Teradata 2014 - 2015
aWhere Inc 2013 - 2014
Allscripts 2011 - 2013
CALGB IS 2010 - 2010
GlaxoSmithKline 1997 - 2010
Blue Cross Blue Shield of NC 1996 - 1997
Skills
Program Management, Vendor Management, SDLC, Business Analysis, PMP, Management, Six Sigma, Software Project..., Project Management, SharePoint, PMO, Leadership, Cross-functional Team..., SaaS, Scrum, Software Development, Business Intelligence
Education
Purdue University 1984 — 1987
BS, Management Information Systems
CCHS
CCHS
Teradata 2014 - 2015
aWhere Inc 2013 - 2014
Allscripts 2011 - 2013
CALGB IS 2010 - 2010
GlaxoSmithKline 1997 - 2010
Blue Cross Blue Shield of NC 1996 - 1997
Skills
Program Management, Vendor Management, SDLC, Business Analysis, PMP, Management, Six Sigma, Software Project..., Project Management, SharePoint, PMO, Leadership, Cross-functional Team..., SaaS, Scrum, Software Development, Business Intelligence
Education
Purdue University 1984 — 1987
BS, Management Information Systems
CCHS
CCHS
Shashi Jakkipally's Blue Cross Blue Shield of NC Experience October 2006 - September 2012
Job Senior Principal Consultant / Principal Solution Architect at NTT DATA Americas / Blue Cross Blue Shield of NC
Industry Computer Software
Experience
NTT DATA Americas March 2014 - Present
RSA The Security Division of EMC October 2012 - March 2014
Blue Cross Blue Shield Of NC October 2006 - September 2012
Mahindra Satyam May 2003 - October 2006
LendingSpace February 2002 - April 2003
Skills
Perl, Mainframe, Data Profiling, System Testing, ETL, PL/SQL, Erwin, Data Warehousing, XML, Unix, COBOL, SQL, Data Modeling, Databases, Ab Initio, Teradata, Oracle, Informatica, SDLC, Microsoft SQL Server, Data Integration, Business Intelligence, Business Objects, OLAP, SOA, Performance Tuning, Business Intelligence..., UML, JSP, DB2
Education
North Carolina State University 2013 — 2016
Master of Business Administration (MBA)
Osmania University 1999 — 2002
Master's degree, Computer Applications
NTT DATA Americas March 2014 - Present
RSA The Security Division of EMC October 2012 - March 2014
Blue Cross Blue Shield Of NC October 2006 - September 2012
Mahindra Satyam May 2003 - October 2006
LendingSpace February 2002 - April 2003
Skills
Perl, Mainframe, Data Profiling, System Testing, ETL, PL/SQL, Erwin, Data Warehousing, XML, Unix, COBOL, SQL, Data Modeling, Databases, Ab Initio, Teradata, Oracle, Informatica, SDLC, Microsoft SQL Server, Data Integration, Business Intelligence, Business Objects, OLAP, SOA, Performance Tuning, Business Intelligence..., UML, JSP, DB2
Education
North Carolina State University 2013 — 2016
Master of Business Administration (MBA)
Osmania University 1999 — 2002
Master's degree, Computer Applications
Linda Zupan's Blue Cross Blue Shield of NC Experience June 2011 - June 2012
Job Information Technology Adjunct Professor
Industry Information Technology and Services
Experience
Richmond Community College January 2014 - Present
Southern Middle School August 2012 - June 2013
Blue Cross Blue Shield of NC June 2011 - June 2012
CIGNA Healthcare August 2010 - June 2011
Leprino Foods March 2009 - April 2010
VF Corp July 2007 - March 2009
The Hartford May 2002 - July 2007
The Hartford 2002 - 2007
Hartford Technology Services Company 2002 - 2007
Nortel Networks January 1997 - January 2002
Skills
Change Management, Project Management, Program Management, Leadership, Process Management, Management, Project Portfolio..., Governance, IT Strategy, Process Improvement, Strategic Planning, Training, Vendor Management, CRM, Strategy, Integration, PMO, Outsourcing, Business Process, SAP, Leadership Development, Team Building, Employee Training, Coaching, Budgets, Business Process...
Education
Nova Southeastern University 1993 — 1995
MS, Computer Technology
Coll. of St. Thomas - St 1987 — 1988
Ursuline College
Bachelor of Arts, Math Major
Richmond Community College January 2014 - Present
Southern Middle School August 2012 - June 2013
Blue Cross Blue Shield of NC June 2011 - June 2012
CIGNA Healthcare August 2010 - June 2011
Leprino Foods March 2009 - April 2010
VF Corp July 2007 - March 2009
The Hartford May 2002 - July 2007
The Hartford 2002 - 2007
Hartford Technology Services Company 2002 - 2007
Nortel Networks January 1997 - January 2002
Skills
Change Management, Project Management, Program Management, Leadership, Process Management, Management, Project Portfolio..., Governance, IT Strategy, Process Improvement, Strategic Planning, Training, Vendor Management, CRM, Strategy, Integration, PMO, Outsourcing, Business Process, SAP, Leadership Development, Team Building, Employee Training, Coaching, Budgets, Business Process...
Education
Nova Southeastern University 1993 — 1995
MS, Computer Technology
Coll. of St. Thomas - St 1987 — 1988
Ursuline College
Bachelor of Arts, Math Major
Sarita Royal, MBA's Blue Cross Blue Shield of NC Experience May 2013 - April 2015
Job Corporate Compliance Consultant at Blue Cross Blue Shield NC
Industry Insurance
Experience
Blue Cross Blue Shield NC April 2015 - Present
Blue Cross Blue Shield of NC May 2013 - April 2015
BCBSNC March 2011 - May 2013
Blue Cross Blue Shield of NC November 2009 - March 2011
BCBSNC August 2006 - November 2009
Duke University Medical Center April 2004 - August 2006
Skills
Training, Analysis, Process Improvement, Health Insurance, Insurance, Medicare, Claim, HIPAA, Auditing, Invoicing, General Insurance, PowerPoint
Education
Strayer University 2010 — 2013
Master's degree, Business Administration/Health Systems Management
Strayer University (DC) 2005 — 2010
BS, Business Admin-Human Resource Mgmt
Blue Cross Blue Shield NC April 2015 - Present
Blue Cross Blue Shield of NC May 2013 - April 2015
BCBSNC March 2011 - May 2013
Blue Cross Blue Shield of NC November 2009 - March 2011
BCBSNC August 2006 - November 2009
Duke University Medical Center April 2004 - August 2006
Skills
Training, Analysis, Process Improvement, Health Insurance, Insurance, Medicare, Claim, HIPAA, Auditing, Invoicing, General Insurance, PowerPoint
Education
Strayer University 2010 — 2013
Master's degree, Business Administration/Health Systems Management
Strayer University (DC) 2005 — 2010
BS, Business Admin-Human Resource Mgmt
Susan Flanagan, RN, BS, CCM's Blue Cross Blue Shield of NC Experience April 2002 - July 2009
Job RN Flex Case Manager at Aetna
Industry Hospital & Health Care
Experience
Aetna April 2013 - Present
Bert Fish Medical Center March 2010 - April 2013
Florida Health Care Plans September 2009 - March 2010
Blue Cross Blue Shield of NC April 2002 - July 2009
Partners National Health Plan May 2002 - November 2002
Forsyth Medical Center April 1999 - April 2001
Espanola Hospital April 1996 - April 1999
Novant Health / Forsyth Medical Center February 1994 - September 1996
Skills
Microsoft Office, CCM, ICU, Cardiac, Clinical Education, Healthcare, Nursing, Case Managment, Hospitals, Medicare, Inpatient, Medical/Surgical, Patient Education, Cpr Certified, Case Management, Clinical Research, Utilization Management, Pediatrics, PALS, Physicians, Disease Management, Emergency Room, Medicaid, BLS, Home Care, Patient Advocacy, Quality Improvement
Education
Pfeiffer University 2005 — 2010
Bachelor of Science, Healthcare Management
Pfeiffer University 2005 — 2009
Bachelor of Science, Business Administration
Forsyth Technical Community College 1992 — 1994
Associate Degree, Nursing
RJ Reynolds High 1981 — 1982
HS Diploma, General studies
Aetna April 2013 - Present
Bert Fish Medical Center March 2010 - April 2013
Florida Health Care Plans September 2009 - March 2010
Blue Cross Blue Shield of NC April 2002 - July 2009
Partners National Health Plan May 2002 - November 2002
Forsyth Medical Center April 1999 - April 2001
Espanola Hospital April 1996 - April 1999
Novant Health / Forsyth Medical Center February 1994 - September 1996
Skills
Microsoft Office, CCM, ICU, Cardiac, Clinical Education, Healthcare, Nursing, Case Managment, Hospitals, Medicare, Inpatient, Medical/Surgical, Patient Education, Cpr Certified, Case Management, Clinical Research, Utilization Management, Pediatrics, PALS, Physicians, Disease Management, Emergency Room, Medicaid, BLS, Home Care, Patient Advocacy, Quality Improvement
Education
Pfeiffer University 2005 — 2010
Bachelor of Science, Healthcare Management
Pfeiffer University 2005 — 2009
Bachelor of Science, Business Administration
Forsyth Technical Community College 1992 — 1994
Associate Degree, Nursing
RJ Reynolds High 1981 — 1982
HS Diploma, General studies
Robin Viviano's Blue Cross Blue Shield of NC Experience August 2007 - July 2010
Job Nurse Practitioner at NextCare Urgent Care
Industry Hospital & Health Care
Experience
NextCare Urgent Care March 2015 - Present
Interdisciplinary Diagnostic and Evaluation Center 2007 - Present
Triangle Family Wellness Center August 2010 - February 2014
Blue Cross Blue Shield of NC August 2007 - July 2010
Indiana Heart Associates June 2006 - August 2007
Allcare Internal Medicine January 2002 - August 2005
US Air Force Reserve November 1995 - April 2004
Skills
EMR, Cardiology, Family Medicine, Pediatrics, Internal Medicine, Hypertension, Hyperlipidemia, Diabetes Management, Nurse Practitioners, Diabetes, Healthcare, Orthopedic, Nursing, Treatment, EKG, Chronic Illness, Wellness
Education
Saint Louis University 1996 — 1998
MSN, Family Nurse Practitioner
Webster University 1992 — 1994
Master of Arts (M.A.), Human Resources Development
Indiana University-Purdue University at Indianapolis 1978 — 1983
Bachelor of Science (B.S.), Nursing Science
NextCare Urgent Care March 2015 - Present
Interdisciplinary Diagnostic and Evaluation Center 2007 - Present
Triangle Family Wellness Center August 2010 - February 2014
Blue Cross Blue Shield of NC August 2007 - July 2010
Indiana Heart Associates June 2006 - August 2007
Allcare Internal Medicine January 2002 - August 2005
US Air Force Reserve November 1995 - April 2004
Skills
EMR, Cardiology, Family Medicine, Pediatrics, Internal Medicine, Hypertension, Hyperlipidemia, Diabetes Management, Nurse Practitioners, Diabetes, Healthcare, Orthopedic, Nursing, Treatment, EKG, Chronic Illness, Wellness
Education
Saint Louis University 1996 — 1998
MSN, Family Nurse Practitioner
Webster University 1992 — 1994
Master of Arts (M.A.), Human Resources Development
Indiana University-Purdue University at Indianapolis 1978 — 1983
Bachelor of Science (B.S.), Nursing Science
Debbie West, PMP's Blue Cross Blue Shield of NC Experience December 2013 - Present
Job Sr. Enterprise Project Manager at Blue Cross Blue Shield of NC
Industry Financial Services
Experience
Blue Cross Blue Shield of NC December 2013 - Present
First Citizens Bank June 2007 - November 2013
First Citizens Bank November 2002 - June 2007
First Citizens Bank November 1999 - November 2002
First Citizens Bank February 1999 - November 1999
Drs. Povlich, Rich and Smith, DDS March 1998 - February 1999
PennCorp Financial February 1997 - March 1998
PennCorp Financial February 1996 - February 1997
Blue Cross & Blue Shield of NC August 1992 - February 1996
Skills
Vendor Management, Process Improvement, Management, Project Management, Change Management, Business Process..., Cross-functional Team..., Banking, PMO, Analysis, Leadership, Financial Analysis, SDLC, Six Sigma, ITIL, Microsoft Office, Testing, PMP, Budgets, Data Analysis, Risk Management, Business Analysis, Human Resources, Software Documentation
Education
North Carolina Wesleyan College 1992 — 1995
BA, Business
Wake Technical Community College 1990 — 1991
Business College Transfer Classes
Clinton High School
Diploma
Blue Cross Blue Shield of NC December 2013 - Present
First Citizens Bank June 2007 - November 2013
First Citizens Bank November 2002 - June 2007
First Citizens Bank November 1999 - November 2002
First Citizens Bank February 1999 - November 1999
Drs. Povlich, Rich and Smith, DDS March 1998 - February 1999
PennCorp Financial February 1997 - March 1998
PennCorp Financial February 1996 - February 1997
Blue Cross & Blue Shield of NC August 1992 - February 1996
Skills
Vendor Management, Process Improvement, Management, Project Management, Change Management, Business Process..., Cross-functional Team..., Banking, PMO, Analysis, Leadership, Financial Analysis, SDLC, Six Sigma, ITIL, Microsoft Office, Testing, PMP, Budgets, Data Analysis, Risk Management, Business Analysis, Human Resources, Software Documentation
Education
North Carolina Wesleyan College 1992 — 1995
BA, Business
Wake Technical Community College 1990 — 1991
Business College Transfer Classes
Clinton High School
Diploma
Ken Ubertini's Blue Cross Blue Shield of NC Experience September 1995 - June 2009
Job Benefits Consultant Self Employed
Industry Insurance
Experience
Blue Cross Blue Shield of NC September 1995 - June 2009
Skills
Insurance, Health Insurance, dental, life, long term..., Disability Insurance, Medicare, Health Savings Accounts, Managed Care, Long-term Care, Employee Benefits, Life Insurance, Term Life Insurance
Education
State University of New York at Stony Brook 1979 — 1981
Bachelor of Arts (B.A.), Political Science and Government
St. John's University
Blue Cross Blue Shield of NC September 1995 - June 2009
Skills
Insurance, Health Insurance, dental, life, long term..., Disability Insurance, Medicare, Health Savings Accounts, Managed Care, Long-term Care, Employee Benefits, Life Insurance, Term Life Insurance
Education
State University of New York at Stony Brook 1979 — 1981
Bachelor of Arts (B.A.), Political Science and Government
St. John's University
Sean Brophy's Blue Cross Blue Shield of NC Experience 2000 - 2007
Job Lead Application Designer at CIGNA Healthcare
Industry Insurance
Experience
CIGNA Healthcare January 2007 - Present
BCBSNC March 2000 - January 2007
BCBS of North Carolina 2000 - 2007
Blue Cross Blue Shield of NC 2000 - 2007
Skills
HIPAA, EDI, DB2, COBOL, Databases, Mainframe, SDLC, Application Development, Web Applications, SQL, HTML, XML, JavaScript, Unix, Software Development, Java, Healthcare, Linux, Insurance, Analysis, SharePoint, SQL Server, Visio
Education
Computer Processing Inc. 1986 — 1988
Technical, Information Technology
Australian National University 1982 — 1983
none, Liberal Arts
Brandeis University 1980 — 1981
none, Liberal Arts
CIGNA Healthcare January 2007 - Present
BCBSNC March 2000 - January 2007
BCBS of North Carolina 2000 - 2007
Blue Cross Blue Shield of NC 2000 - 2007
Skills
HIPAA, EDI, DB2, COBOL, Databases, Mainframe, SDLC, Application Development, Web Applications, SQL, HTML, XML, JavaScript, Unix, Software Development, Java, Healthcare, Linux, Insurance, Analysis, SharePoint, SQL Server, Visio
Education
Computer Processing Inc. 1986 — 1988
Technical, Information Technology
Australian National University 1982 — 1983
none, Liberal Arts
Brandeis University 1980 — 1981
none, Liberal Arts
Lee Dandridge's Blue Cross Blue Shield of NC Experience November 2004 - March 2006
Job Sr. Infrastrastructure Eng at Unum
Industry Insurance
Experience
Unum April 2006 - Present
Blue Cross Blue Shield of NC November 2004 - March 2006
Microsoft November 1999 - March 2003
Skills
Windows Server 2008, Active Directory, Group Policy, Powershell, Windows Server, SharePoint, Windows 7, Virtualization, Hyper-V, Servers, System Administration, Microsoft Technologies, Disaster Recovery, IIS, VMware, VMware ESX, Microsoft SQL Server, SCCM, Microsoft Exchange, Citrix, XP, vSphere, Cloud Computing, Network Security, DNS, DHCP, VMware Infrastructure, ITIL, Operating Systems, System Deployment, Technical Support, Server Architecture, Data Center, SAN, Firewalls, Cluster, WSUS, VPN
Education
ECPI 1994 — 1995
Yes, Computer Technician
Clemson University 1975 — 1978
no, Electrical Engineering
Unum April 2006 - Present
Blue Cross Blue Shield of NC November 2004 - March 2006
Microsoft November 1999 - March 2003
Skills
Windows Server 2008, Active Directory, Group Policy, Powershell, Windows Server, SharePoint, Windows 7, Virtualization, Hyper-V, Servers, System Administration, Microsoft Technologies, Disaster Recovery, IIS, VMware, VMware ESX, Microsoft SQL Server, SCCM, Microsoft Exchange, Citrix, XP, vSphere, Cloud Computing, Network Security, DNS, DHCP, VMware Infrastructure, ITIL, Operating Systems, System Deployment, Technical Support, Server Architecture, Data Center, SAN, Firewalls, Cluster, WSUS, VPN
Education
ECPI 1994 — 1995
Yes, Computer Technician
Clemson University 1975 — 1978
no, Electrical Engineering
Clarissa Watson's Blue Cross Blue Shield of NC Experience January 1985 - January 1990
Job Client Service Specialist/Account Executive
Industry Insurance
Experience
Aditya Birla Minacs April 2010 - Present
Arthur J. Gallagher & Co. November 2007 - June 2009
Aon Risk Services May 2003 - November 2007
Aon Risk Services June 2002 - May 2003
Southfield Public Schools January 1999 - January 2002
Wayne State University January 1998 - January 1999
Blue Cross Blue Shield of NC January 1985 - January 1990
Education
Wayne State University 1997 — 2002
M.A., History
North Carolina Central University
B.S., Business Administration
Aditya Birla Minacs April 2010 - Present
Arthur J. Gallagher & Co. November 2007 - June 2009
Aon Risk Services May 2003 - November 2007
Aon Risk Services June 2002 - May 2003
Southfield Public Schools January 1999 - January 2002
Wayne State University January 1998 - January 1999
Blue Cross Blue Shield of NC January 1985 - January 1990
Education
Wayne State University 1997 — 2002
M.A., History
North Carolina Central University
B.S., Business Administration
Carol Atwater's Blue Cross Blue Shield of NC Experience 1999 - 2004
Job Director, Community Planning and Investment at United Way of Forsyth County
Industry Fund-Raising
Experience
United Way of Forsyth County September 2007 - Present
Beaufort County United Way March 2006 - September 2008
Blue Cross Blue Shield of NC 1999 - 2004
BCBSNC 1998 - 2003
Skills
Fundraising, Strategic Planning, Volunteer Management, Non-profits, Grant Writing, Public Speaking, Organizational..., Team Building, Community Outreach, Research, Board Development, Change Management
Education
The College of William and Mary
Bachelor's degree, Sociology
Seattle University
United Way of Forsyth County September 2007 - Present
Beaufort County United Way March 2006 - September 2008
Blue Cross Blue Shield of NC 1999 - 2004
BCBSNC 1998 - 2003
Skills
Fundraising, Strategic Planning, Volunteer Management, Non-profits, Grant Writing, Public Speaking, Organizational..., Team Building, Community Outreach, Research, Board Development, Change Management
Education
The College of William and Mary
Bachelor's degree, Sociology
Seattle University
Andy Bonin's Blue Cross Blue Shield of NC Experience September 2005 - Present
Job medical director, appeals at Blue Cross Blue Shield of NC
Industry Insurance
Experience
Blue Cross Blue Shield of NC September 2005 - Present
BCBSNC 2005 - Present
Skills
Appeals, Medicare, Health Policy, Strategic Planning, Insurance, Utilization Management, Disease Management, Healthcare Management, Medicine, Management, Managed Care, Process Improvement, Medicaid, Public Speaking, Healthcare, Health Insurance, Team Building, Hospitals, Healthcare Information..., Healthcare Consulting, Healthcare Industry
Education
Duke University School of Medicine 1971 — 1975
Doctor of Medicine (MD)
Pomona College 1967 — 1971
Bachelor's degree, Biology, Zoology, Summa Cum Laude
Blue Cross Blue Shield of NC September 2005 - Present
BCBSNC 2005 - Present
Skills
Appeals, Medicare, Health Policy, Strategic Planning, Insurance, Utilization Management, Disease Management, Healthcare Management, Medicine, Management, Managed Care, Process Improvement, Medicaid, Public Speaking, Healthcare, Health Insurance, Team Building, Hospitals, Healthcare Information..., Healthcare Consulting, Healthcare Industry
Education
Duke University School of Medicine 1971 — 1975
Doctor of Medicine (MD)
Pomona College 1967 — 1971
Bachelor's degree, Biology, Zoology, Summa Cum Laude
Judy Jankowski's Blue Cross Blue Shield of NC Experience 2005 - 2008
Job Consultant/Principal at The Daniel Group
Industry Insurance
Experience
The Daniel Group 2008 - Present
Blue Cross Blue Shield of NC 2005 - 2008
The Daniel Group 1995 - 2005
Provident Life and Accident 1993 - 1995
United Healthcare 1993 - 1993
Education
Grand Canyon University 2011 — 2014
Master of Science (M.S.), Professional Counseling
Covenant College
BS, Organizational Management
The Daniel Group 2008 - Present
Blue Cross Blue Shield of NC 2005 - 2008
The Daniel Group 1995 - 2005
Provident Life and Accident 1993 - 1995
United Healthcare 1993 - 1993
Education
Grand Canyon University 2011 — 2014
Master of Science (M.S.), Professional Counseling
Covenant College
BS, Organizational Management
Leslie Sisell's Blue Cross Blue Shield of NC Experience March 2005 - July 2006
Job Marketing Director at Pinnacle Benefits Group
Industry Insurance
Experience
Pinnacle Benefits Group April 2013 - Present
Blue Cross and Blue Shield of NC July 2012 - April 2013
Wells Fargo Insurance Services February 2012 - July 2012
Pinnacle Benefits Group 2007 - 2010
Blue Cross Blue Shield of NC March 2005 - July 2006
Skills
Brokers, Commercial Insurance, Customer Service, Direct Marketing, Disability Insurance, Employee Benefits, Fixed Annuities, General Insurance, Health Insurance, Healthcare, Insurance, Insurance Brokerage, Leadership, Life Insurance, Long-term Care, Marketing, Medicare, Process Improvement, Property, Sales, Strategic Planning, Team Building, Term Life Insurance, Umbrella Insurance, Underwriting
Education
Averett University 2001 — 2003
BA, Business Administration
Pinnacle Benefits Group April 2013 - Present
Blue Cross and Blue Shield of NC July 2012 - April 2013
Wells Fargo Insurance Services February 2012 - July 2012
Pinnacle Benefits Group 2007 - 2010
Blue Cross Blue Shield of NC March 2005 - July 2006
Skills
Brokers, Commercial Insurance, Customer Service, Direct Marketing, Disability Insurance, Employee Benefits, Fixed Annuities, General Insurance, Health Insurance, Healthcare, Insurance, Insurance Brokerage, Leadership, Life Insurance, Long-term Care, Marketing, Medicare, Process Improvement, Property, Sales, Strategic Planning, Team Building, Term Life Insurance, Umbrella Insurance, Underwriting
Education
Averett University 2001 — 2003
BA, Business Administration
Jeanne Culton's Blue Cross Blue Shield of NC Experience January 1997 - June 2004
Job CSR /Receptionist seeking position at Company in Durham
Industry Financial Services
Experience
Company in Front Desk ReceptionistMark Jackson ToyotaJune 2012 - January 2013
Adecco Staffing/ Seterus January 2012 - May 2012
Southern States Volkswagen of Durham 2010 - 2011
Blue Cross Blue Shield of NC January 1997 - June 2004
Blue Cross Blue Shield of NC January 1992 - January 1997
IBM Coastal Employees Federal Credit Union January 1987 - January 1991
Skills
Customer Service, Training
Education
Belmont Abbey College
Durham Technical College
Company in Front Desk ReceptionistMark Jackson ToyotaJune 2012 - January 2013
Adecco Staffing/ Seterus January 2012 - May 2012
Southern States Volkswagen of Durham 2010 - 2011
Blue Cross Blue Shield of NC January 1997 - June 2004
Blue Cross Blue Shield of NC January 1992 - January 1997
IBM Coastal Employees Federal Credit Union January 1987 - January 1991
Skills
Customer Service, Training
Education
Belmont Abbey College
Durham Technical College
renee denny's Blue Cross Blue Shield of NC Experience January 2000 - January 2003
Job Interpreter for the Deaf and Hard of Hearing at Self Employed. Life insurance underwriting professional.
Industry Insurance
Experience
Self Employed December 1996 - Present
ING May 2011 - October 2012
AXA Equitable Life Insurance Company January 2008 - September 2011
Rescission Investigation 2007 - 2008
Celtic Insurance Company 2004 - 2007
Blue Cross Blue Shield of NC January 2000 - January 2003
Brain Injury Association of NC 1996 - 1999
Skills
Insurance, Financial Risk, Underwriting, Training, Team Building, Auditing, Health Insurance, Life Insurance, Leadership
Education
University of North Carolina at Greensboro 1994 — 1996
BA, Sociology
Pfeiffer University 1989 — 1992
BA Sociology and Criminal Justice studies
Guilford County
Self Employed December 1996 - Present
ING May 2011 - October 2012
AXA Equitable Life Insurance Company January 2008 - September 2011
Rescission Investigation 2007 - 2008
Celtic Insurance Company 2004 - 2007
Blue Cross Blue Shield of NC January 2000 - January 2003
Brain Injury Association of NC 1996 - 1999
Skills
Insurance, Financial Risk, Underwriting, Training, Team Building, Auditing, Health Insurance, Life Insurance, Leadership
Education
University of North Carolina at Greensboro 1994 — 1996
BA, Sociology
Pfeiffer University 1989 — 1992
BA Sociology and Criminal Justice studies
Guilford County
Bryan Corbett's Blue Cross Blue Shield of NC Experience November 2006 - Present
Job Claims Operations Mentor at BCBSNC
Industry Insurance
Experience
BCBSNC February 2014 - Present
Blue Cross Blue Shield Of NC November 2006 - Present
BCBSNC August 2013 - February 2014
BCBSNC November 2012 - August 2013
BCBSNC November 2007 - November 2012
Liberty National Life Insurance Company May 2006 - November 2006
Corbett Marketing July 2005 - July 2006
Blue Cross and Blue Shield and NC July 2005 - March 2006
Radio One January 2005 - May 2005
Skills
Insurance, Claim, Health Insurance, General Insurance, Claims Management, Video Production, Audio Editing, Creative Writing, News Writing, Subrogation, Analysis, Claim Investigation
Education
North Carolina Agricultural and Technical State University 2000 — 2005
Bachelor's degree, Journalism & Mass Communication (Electronic Media)
North Carolina Agricultural and Technical State University
B.S, Journalism and Mass Communication; Electronic Media
University of North Carolina at Chapel Hill 2004 — 2004
University of North Carolina
BCBSNC February 2014 - Present
Blue Cross Blue Shield Of NC November 2006 - Present
BCBSNC August 2013 - February 2014
BCBSNC November 2012 - August 2013
BCBSNC November 2007 - November 2012
Liberty National Life Insurance Company May 2006 - November 2006
Corbett Marketing July 2005 - July 2006
Blue Cross and Blue Shield and NC July 2005 - March 2006
Radio One January 2005 - May 2005
Skills
Insurance, Claim, Health Insurance, General Insurance, Claims Management, Video Production, Audio Editing, Creative Writing, News Writing, Subrogation, Analysis, Claim Investigation
Education
North Carolina Agricultural and Technical State University 2000 — 2005
Bachelor's degree, Journalism & Mass Communication (Electronic Media)
North Carolina Agricultural and Technical State University
B.S, Journalism and Mass Communication; Electronic Media
University of North Carolina at Chapel Hill 2004 — 2004
University of North Carolina
Sean Small's Blue Cross Blue Shield of NC Experience January 1995 - January 1998
Job
Industry Hospital & Health Care
Experience
Biogen Idec, Inc January 2006 - Present
Patient Financial Services May 2003 - February 2006
Holly Hill Hospital February 2002 - April 2003
LipoScience, Inc January 2001 - January 2002
CIGNA Healthcare January 2000 - January 2001
UNC Healthcare January 1998 - January 2000
Blue Cross Blue Shield of NC January 1995 - January 1998
Education
North Carolina Central University
Biogen Idec, Inc January 2006 - Present
Patient Financial Services May 2003 - February 2006
Holly Hill Hospital February 2002 - April 2003
LipoScience, Inc January 2001 - January 2002
CIGNA Healthcare January 2000 - January 2001
UNC Healthcare January 1998 - January 2000
Blue Cross Blue Shield of NC January 1995 - January 1998
Education
North Carolina Central University
Tabitha Wilson's Blue Cross Blue Shield of NC Experience October 1997 - December 2000
Job Fulltime Grad Student at Liberty University Online
Industry Financial Services
Experience
HCL America December 2011 - March 2012
Wells Fargo Home Mortgage January 2011 - August 2011
Wells Fargo Home Mortgage March 2010 - December 2010
Allscripts March 2008 - March 2010
Allscripts March 2008 - March 2010
NC Rural Center June 2004 - March 2007
Central Carolina Bank October 1994 - June 2004
BLUE CROSS BLUE SHIELD of NC October 1997 - December 2000
Education
Liberty University 2012 — 2014
Master's degree, Counseling Psychology
North Carolina Central University
Bachelor of Science, Business Administration
HCL America December 2011 - March 2012
Wells Fargo Home Mortgage January 2011 - August 2011
Wells Fargo Home Mortgage March 2010 - December 2010
Allscripts March 2008 - March 2010
Allscripts March 2008 - March 2010
NC Rural Center June 2004 - March 2007
Central Carolina Bank October 1994 - June 2004
BLUE CROSS BLUE SHIELD of NC October 1997 - December 2000
Education
Liberty University 2012 — 2014
Master's degree, Counseling Psychology
North Carolina Central University
Bachelor of Science, Business Administration
Sheila Farley's Blue Cross Blue Shield of NC Experience March 2008 - Present
Job Customer Service Professional at BCBSNC
Industry Insurance
Experience
BCBSNC March 2008 - Present
Blue Cross Blue Shield of NC March 2008 - Present
Art.com, IncRTP March 2007 - March 2008
ACS,Inc August 2006 - January 2007
Siemens Medical Solutions July 2004 - February 2006
John Deere Company February 2002 - July 2004
Sports Endeavors April 2002 - December 2002
Alltel Communications Center July 2001 - January 2002
Skills
Health Insurance, Customer Service..., Software Documentation, Employee Benefits, Insurance, Customer Service, Call Centers, Process Improvement, Customer Satisfaction, HIPAA, Data Entry, Access
Education
Strayer University-North Carolina 2013 — 2017
Bachelor of Business Administration (B.B.A.)
Durham High School 1990 — 1994
High School Diploma
BCBSNC March 2008 - Present
Blue Cross Blue Shield of NC March 2008 - Present
Art.com, IncRTP March 2007 - March 2008
ACS,Inc August 2006 - January 2007
Siemens Medical Solutions July 2004 - February 2006
John Deere Company February 2002 - July 2004
Sports Endeavors April 2002 - December 2002
Alltel Communications Center July 2001 - January 2002
Skills
Health Insurance, Customer Service..., Software Documentation, Employee Benefits, Insurance, Customer Service, Call Centers, Process Improvement, Customer Satisfaction, HIPAA, Data Entry, Access
Education
Strayer University-North Carolina 2013 — 2017
Bachelor of Business Administration (B.B.A.)
Durham High School 1990 — 1994
High School Diploma
Patsy Davis's Blue Cross Blue Shield of NC Experience February 1982 - March 2010
Job Part D Specialist at Alexander County Employees
Industry Insurance
Experience
Alexander County Employees October 2012 - Present
Blue Cross Blue Shield of NC February 1982 - March 2010
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance
Education
Lenoir Rhyne University 1986 — 1988
Business Administration
Gardner-Webb University 1976 — 1978
Religious Education
Alexander County Employees October 2012 - Present
Blue Cross Blue Shield of NC February 1982 - March 2010
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance
Education
Lenoir Rhyne University 1986 — 1988
Business Administration
Gardner-Webb University 1976 — 1978
Religious Education
Tiyana Coley Davis's Blue Cross Blue Shield of NC Experience 2004 - 2007
Job Duke University Hospital
Industry Hospital & Health Care
Experience
Duke University Health Systems February 2012 - Present
Coventry Health Care October 2008 - February 2012
Carolinas Healthcare System August 2007 - August 2008
Carolina Health Care Systems August 2007 - August 2008
QL September 2004 - August 2007
BCBSNC October 2003 - August 2007
Blue Cross Blue Shield of NC 2004 - 2007
Blue Cross Blue Shield of NC October 2003 - September 2004
Durham County Mental Health & Substance Abuse June 1999 - October 2003
NC Department of Corrections /Polk Youth Inst April 1998 - November 1998
Skills
Training, Healthcare, Invoicing, Time Management, Medical Records, Process Scheduler, Hospitals, Policy, Employee Training, Call Centers, Insurance, Managed Care, Spreadsheets, Health Insurance, Access, Outlook, Utilization Management, Telephone Skills, Event Planning, Office Management, Microsoft Word, Microsoft Excel, Administrative..., Customer Service, Administrative...
Education
North Carolina Central University 1987 — 1989
Hillside High School 1983 — 1987
High School
Duke University Health Systems February 2012 - Present
Coventry Health Care October 2008 - February 2012
Carolinas Healthcare System August 2007 - August 2008
Carolina Health Care Systems August 2007 - August 2008
QL September 2004 - August 2007
BCBSNC October 2003 - August 2007
Blue Cross Blue Shield of NC 2004 - 2007
Blue Cross Blue Shield of NC October 2003 - September 2004
Durham County Mental Health & Substance Abuse June 1999 - October 2003
NC Department of Corrections /Polk Youth Inst April 1998 - November 1998
Skills
Training, Healthcare, Invoicing, Time Management, Medical Records, Process Scheduler, Hospitals, Policy, Employee Training, Call Centers, Insurance, Managed Care, Spreadsheets, Health Insurance, Access, Outlook, Utilization Management, Telephone Skills, Event Planning, Office Management, Microsoft Word, Microsoft Excel, Administrative..., Customer Service, Administrative...
Education
North Carolina Central University 1987 — 1989
Hillside High School 1983 — 1987
High School
Donna Bryan's Blue Cross Blue Shield of NC Experience January 2012 - March 2012
Job Contractor / Team Lead for EDI analysts at Cognosante / CMS
Industry Information Technology and Services
Experience
Cognosante Health Data and Communications February 2015 - Present
DST Health Solutions October 2013 - March 2014
NC Medicaid - Mecklenburg County December 2012 - March 2013
Blue Cross Blue Shield of NC January 2012 - March 2012
Blue Cross Blue Shield of Mississippi November 2011 - November 2011
Wellpoint / Health Management Corporation August 2009 - March 2011
Federal Reserve Bank of Richmond 1992 - 1998
Education
Appalachian State University
Bachelor's degree, Business - Information Systems
Cognosante Health Data and Communications February 2015 - Present
DST Health Solutions October 2013 - March 2014
NC Medicaid - Mecklenburg County December 2012 - March 2013
Blue Cross Blue Shield of NC January 2012 - March 2012
Blue Cross Blue Shield of Mississippi November 2011 - November 2011
Wellpoint / Health Management Corporation August 2009 - March 2011
Federal Reserve Bank of Richmond 1992 - 1998
Education
Appalachian State University
Bachelor's degree, Business - Information Systems
Neil Wathore's Blue Cross Blue Shield of NC Experience June 2013 - August 2013
Job Corporate Strategy Intern at Nationwide Insurance
Industry Management Consulting
Experience
Lime Connect June 2015 - Present
Curricular Resource Center - Brown University May 2015 - Present
Brown Daily Herald Inc. September 2013 - Present
Nationwide Insurance May 2015 - August 2015
J.P. Morgan April 2014 - April 2014
Blue Cross Blue Shield of NC June 2013 - August 2013
Shodor Education Foundation, Inc. June 2012 - August 2012
Skills
Strategy, Public Speaking, Actuarial Science, Management, Analysis, Health Insurance, Property & Casualty..., Nutrition, Fitness Training, Human Resources, Time Management, Microsoft Word, Social Media, Event Planning, Microsoft Office, PowerPoint, Research
Education
Brown University 2013 — 2017
Bachelor’s Degree, Applied Mathematics - Economics, Nutrition and Health
The London School of Economics and Political Science (LSE) 2014 — 2014
Summer Study Abroad
Apex High School 2009 — 2013
Salutatorian
Lime Connect June 2015 - Present
Curricular Resource Center - Brown University May 2015 - Present
Brown Daily Herald Inc. September 2013 - Present
Nationwide Insurance May 2015 - August 2015
J.P. Morgan April 2014 - April 2014
Blue Cross Blue Shield of NC June 2013 - August 2013
Shodor Education Foundation, Inc. June 2012 - August 2012
Skills
Strategy, Public Speaking, Actuarial Science, Management, Analysis, Health Insurance, Property & Casualty..., Nutrition, Fitness Training, Human Resources, Time Management, Microsoft Word, Social Media, Event Planning, Microsoft Office, PowerPoint, Research
Education
Brown University 2013 — 2017
Bachelor’s Degree, Applied Mathematics - Economics, Nutrition and Health
The London School of Economics and Political Science (LSE) 2014 — 2014
Summer Study Abroad
Apex High School 2009 — 2013
Salutatorian
Hopanne Stefanski's Blue Cross Blue Shield of NC Experience March 2014 - April 2014
Job Intake Specialist
Industry Insurance
Experience
Blue Cross Blue Shield of NC March 2014 - April 2014
Fidelity Investments August 2013 - January 2014
United Health Care August 2011 - January 2013
State Farm Insurance August 2001 - April 2009
Skills
Insurance, Customer Service, Health Insurance, Disability Insurance, Healthcare, HIPAA, Microsoft Excel, medical terminology, motivated self-starter, Medical Terminology, Medical Billing
Education
U. S. Career Institute 2013 — 2014
Certificate in Medical Billing, Medical Billing
U S Career Institue 2012 — 2013
Medical Coding Specialist, medical coding
Nova Southeastern University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Adminstration
Blue Cross Blue Shield of NC March 2014 - April 2014
Fidelity Investments August 2013 - January 2014
United Health Care August 2011 - January 2013
State Farm Insurance August 2001 - April 2009
Skills
Insurance, Customer Service, Health Insurance, Disability Insurance, Healthcare, HIPAA, Microsoft Excel, medical terminology, motivated self-starter, Medical Terminology, Medical Billing
Education
U. S. Career Institute 2013 — 2014
Certificate in Medical Billing, Medical Billing
U S Career Institue 2012 — 2013
Medical Coding Specialist, medical coding
Nova Southeastern University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Adminstration
Scott Reavis's Blue Cross Blue Shield of NC Experience December 2014 - Present
Job Accounting Associate at Blue Cross Blue Shield of NC
Industry Insurance
Experience
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross Blue Shield of NC January 2011 - December 2014
Education
University of North Carolina at Chapel Hill
Master of Library Science (MLS)
Western Carolina University
Master of Arts (M.A.), American History (United States)
University of North Carolina at Chapel Hill
Bachelor of Arts (B.A.), Psychology
Blue Cross Blue Shield of NC December 2014 - Present
Blue Cross Blue Shield of NC January 2011 - December 2014
Education
University of North Carolina at Chapel Hill
Master of Library Science (MLS)
Western Carolina University
Master of Arts (M.A.), American History (United States)
University of North Carolina at Chapel Hill
Bachelor of Arts (B.A.), Psychology
Lucretia Robinson's Blue Cross Blue Shield of NC Experience 1998 - 2013
Job Independent Insurance Agent
Industry Insurance
Experience
Self-Employed January 2014 - Present
APAC Customer Services/United Healthcare June 2013 - January 2014
Blue Cross Blue Shield of NC 1998 - 2013
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Underwriting, Health Insurance, Claim, Liability, Casualty, Legal Liability, Commercial Lines, Claims Management, Life Insurance, Workers Compensation, Professional Liability, Call Centers
Education
East Forsyth High School
University of North Carolina at Greensboro
Bachelor of Arts (BA), Communication and Media Studies
Self-Employed January 2014 - Present
APAC Customer Services/United Healthcare June 2013 - January 2014
Blue Cross Blue Shield of NC 1998 - 2013
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Underwriting, Health Insurance, Claim, Liability, Casualty, Legal Liability, Commercial Lines, Claims Management, Life Insurance, Workers Compensation, Professional Liability, Call Centers
Education
East Forsyth High School
University of North Carolina at Greensboro
Bachelor of Arts (BA), Communication and Media Studies
Rodney Fields's Blue Cross Blue Shield of NC Experience In charge of protecting customers other coverage information, processing claims, updating member's records whenever they purchase other health insurance, training staff on processing claims and preparing daily assignments for the staff.Life InsurancePrimerica Financial ServicesJune 1997 - August 2000
Job Operations Specialist at Blue Cross Blue Shield of NC
Industry Insurance
Experience
Blue Cross Blue Shield of NC In charge of protecting customers other coverage information, processing claims, updating member's records whenever they purchase other health insurance, training staff on processing claims and preparing daily assignments for the staff.Life InsurancePrimerica Financial ServicesJune 1997 - August 2000
Duke Power June 1996 - September 1998
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft SQL Server, Health Insurance, Multitasking Skills, People Development, Personnel Management, Performance Management, Green Belt
Education
North Carolina Central University 1998 — 2001
Hillside Highschool 1993 — 1997
Highschool Diploma
Blue Cross Blue Shield of NC In charge of protecting customers other coverage information, processing claims, updating member's records whenever they purchase other health insurance, training staff on processing claims and preparing daily assignments for the staff.Life InsurancePrimerica Financial ServicesJune 1997 - August 2000
Duke Power June 1996 - September 1998
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft SQL Server, Health Insurance, Multitasking Skills, People Development, Personnel Management, Performance Management, Green Belt
Education
North Carolina Central University 1998 — 2001
Hillside Highschool 1993 — 1997
Highschool Diploma
Lynette Vick's Blue Cross Blue Shield of NC Experience June 2004 - Present
Job Sr. Team Leader at BCBSNC
Industry Insurance
Experience
Blue Cross Blue Shield of NC June 2004 - Present
Skills
Call Centers, Employee Benefits, General Insurance, Health Insurance, Claim, Escalation Resolution, Life Insurance, Medicare, Projects, Underwriting, Insurance, Business Analysis, Claims Management, Customer Service, Disability Insurance, Healthcare, Process Improvement, Vendor Management
Education
ECPI University
Business Administration and Management, General
Blue Cross Blue Shield of NC June 2004 - Present
Skills
Call Centers, Employee Benefits, General Insurance, Health Insurance, Claim, Escalation Resolution, Life Insurance, Medicare, Projects, Underwriting, Insurance, Business Analysis, Claims Management, Customer Service, Disability Insurance, Healthcare, Process Improvement, Vendor Management
Education
ECPI University
Business Administration and Management, General
State Farm Insurance
Allstate
State Farm
Prudential Financial
farmers insurance
Aflac
CIGNA
GEICO