Blue Cross Blue Shield of Rhode Island
Industry: Insurance company
DescriptionCEO: Kim A. Keck Headquarters: Providence, RI CFO: Mark Stewart Founded: 1939 Subsidiaries: Coordinated Health Partners, Inc., Executive vice president: Kevin Splaine, Mark Stewart
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Blue Cross Blue Shield of Rhode Island Employees
Blue Cross & Blue Shield of Rhode Island June 2014 - Present
Blue Cross & Blue Shield of Rhode Island August 2011 - Present
Blue Cross Blue Shield of Rhode Island 2009 - August 2011
Skills
Benefits Administration, FMLA, Health Insurance, Employee Relations, HRIS, Succession Planning, Onboarding, Access, Healthcare, Performance Management, Deferred Compensation, Employee Benefits, Talent Acquisition, Human Resources, Insurance, HIPAA, Analysis, Talent Management, Visio, Process Improvement, Lotus Notes, Training, Employee Engagement, Recruiting, Employee Wellness, Workforce Planning, Data Analysis, Employee Training, Incentive Programs
Education
Johnson & Wales University 2006 — 2009
Bachelors, Business Management (HR, Operations)
Symphony Health Solutions January 2013 - Present
Blue Cross Blue Shield of Rhode Island 2011 - 2012
CVS Caremark Corporation 2007 - 2011
CVS Caremark Corporation 2004 - 2007
CVS Caremark Corporation 2000 - 2004
CVS Caremark Corporation 1998 - 2000
CVS Caremark Corporation 1993 - 1998
Liberty Mutual Insurance 1990 - 1993
Skills
Contract Negotiation, Customer Experience, Cross-functional Team..., Analytics, Strategic Planning, Competitive Analysis, Marketing Strategy, Product Development, Market Research, Product Marketing, Account Management, Forecasting, Product Management, Segmentation, Business Development, Leadership, Process Improvement, Retail, P&L Management, Risk Management, Start-ups, Management, Marketing
Education
Suffolk University - Sawyer School of Management 1993 — 1997
MBA, Marketing
Boston College 1985 — 1989
BA
Brookline High School 1981 — 1985
Antera Therapeutics September 2015 - Present
CVS Health July 2015 - Present
Antera Therapeutics January 2015 - September 2015
CVS Caremark Corporation November 2012 - July 2015
Harvard Business School August 2013 - May 2015
CVS Caremark Corporation June 2014 - August 2014
CVS Caremark Corporation August 2011 - November 2012
Finlo Renewable Energy October 2010 - August 2011
Blue Cross Blue Shield of Rhode Island July 2009 - August 2011
Oliver Wyman September 2007 - February 2009
Skills
Financial Modeling, Analytics, Management Consulting, Process Engineering, Business Process..., Product Development, Strategic Analytics, Leadership, Business Strategy, Strategy, Business Analysis, Strategic Planning, Analysis, Program Management, Cross-functional Team..., Data Analysis, Management
Education
Harvard Business School 2013 — 2015
Master of Business Administration (M.B.A.)
Cornell University 2005 — 2007
BS, Applied and Engineering Physics
United States Military Academy at West Point 2003 — 2005
2 years toward BS, Nuclear Engineering
University of Toledo 2002 — 2003
1 year toward BS, Chemical Engineering
The Health & Wellness Institute/ Blue Cross Blue Shield of Rhode Island July 2012 - March 2013
The Health & Wellness Institute/ Blue Cross Blue Shield of Rhode Island April 2010 - July 2012
The Health & Wellness Institute/ Blue Cross Blue Shield of Rhode Island June 2007 - April 2010
The Health & Wellness Institute/ Blue Cross Blue Shield of Rhode Island August 2005 - June 2007
Blue Cross Blue Shield of Rhode Island May 2004 - August 2005
GTECH Corporation 1995 - 2003
Skills
Process Improvement, Strategy, Coaching, Wellness, Product Marketing, Product Development, Risk Management, Employee Wellness, Healthcare, Strategic Planning, Staff leadership and..., C-suite consultation..., Value Chain Analysis, Product Development and..., Budget Management and..., Change Management, Project Management, Vendor Selection and..., Health Care Reform, Six Sigma, Health Insurance, Strategic Consulting, Team Building, Engagement Management, Client Relationship..., CRM, Training, Business Analysis, Employee Benefits, Vendor Management, Program Management, Leadership, Analysis, Management, Health Promotion, Product Management, Performance Management, Integration, Business Development, Analytics
Education
Fitchburg State College 1985 — 1988
b.s., Communications/Media : Technical & Professional Writing, Graduated Cum Laude
Blue Cross Blue Shield of Rhode Island April 1997 - Present
Blue Cross & Blue Shield of Rhode Island January 2006 - June 2008
Roger Williams hospital January 1989 - April 1997
Skills
Visio
Education
Community College of Rhode Island 2006 — 2009
Business
Sawyer School 2006 — 2007
Secretarial
BCBSRI October 2014 - Present
Blue Cross Blue Shield of Rhode Island September 2013 - Present
Blue Cross Blue Shield of Rhode Island August 2009 - Present
Newport County YMCA May 1995 - Present
Horton Interpreting Inc. February 2006 - July 2009
GTECH March 2005 - December 2005
Skills
Health Insurance, Call Centers, Insurance, Lotus Notes, Medicare, Customer Service, Access, HIPAA, Claim, Process Improvement, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Spanish, Data Entry, Public Speaking, PowerPoint
Education
Brown University 2005 — 2011
Arabic
University of Rhode Island 2003 — 2003
Master's program: Spanish Language Teacher Education
Rhode Island College 2002 — 2003
Post-Grad Certificate program for Secondary Education and Spanish
Community College of Rhode Island 2001 — 2001
American Sign Language
University of North Carolina at Wilmington 1996 — 2000
Bachelor of Arts (B.A.), Political Science and Spanish
Universidad San Francisco de Quito 1998 — 1998
Study Abroad, International Politics, Spanish
Harding University High School 1992 — 1996
Science Math & Technology, International Baccalaureate
Plan International USA June 2012 - Present
Blue Cross Blue Shield of Rhode Island July 2011 - June 2012
Lifespan May 2008 - July 2011
The Leukemia & Lymphoma Society January 2007 - October 2007
Regan Communications August 2006 - January 2007
The Warren Group February 2004 - August 2006
Skills
Project Management, Marketing Communications, Account Management, Internal Communications, Corporate Communications, Writing, Editing, Editorial Project..., Web Content Management, Web Project Management, Creative Services, Editorial, Digital Marketing, SEO, Photography, Creative Writing, Marketing, Event Planning, Creative Direction, Fundraising, Marketing Strategy, Publicity
Education
Vassar College 2000 — 2003
Bachelor of Arts, Screenwriting and Film
Dartmouth College 2002 — 2002
Film
Bond University 2000 — 2000
Emory University 1998 — 1999
Hanover High School 1994 — 1998
High School
Mercer January 2013 - Present
Home & Hospice Care of Rhode Island August 2012 - July 2013
Blue Cross Blue Shield of Rhode Island August 2011 - June 2012
Cornerstone Group March 2005 - September 2011
Tufts Health Plan October 2003 - December 2004
Tufts Health Plan October 2001 - September 2003
Aetna Inc November 2000 - August 2001
Aetna 1998 - 2000
Skills
Benefits Administration, Health Insurance, Employee Benefits, User Acceptance Testing, SQL, HRIS, Health Care Reform, Customer Service, Payroll Administration, Healthcare, Disability Insurance, Account Management, Medicare, COBRA, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Project, Health Savings Accounts, Long-term Care, Coaching, ERISA, Insurance, Life Insurance, Leadership
Education
Boston College 1996 — 2000
BA, English
King's College, London, UK 1998 — 1999
Junior Year Abroad
EMC August 2012 - Present
EMC March 2012 - August 2012
EMC July 2010 - March 2012
Acushnet Company April 2010 - July 2010
Acushnet River Valley Golf Course April 2001 - June 2010
Old Colony Regional Vocational Technical High School January 2010 - March 2010
Blue Cross Blue Shield of Rhode Island September 2009 - February 2010
Acushnet Company October 2005 - August 2006
Johnson and Johnson October 2004 - August 2005
Skills
Security, Networking, Cisco Technologies, Operating Systems, Management, VMware, Troubleshooting, Technical Support, Information Security, Microsoft Office, Network Security, Data Center, VPN, Windows, Network Administration, Storage, Cloud Computing
Education
Johnson & Wales University 2006 — 2010
Blue Cross Blue Shield of Rhode Island August 2013 - Present
Insphere Insurance Solutions December 2008 - August 2013
Starpoint Solutions September 2007 - April 2008
Whittier Street Health April 2007 - September 2007
Clariant Corp May 2006 - December 2006
Greystone Inc January 2006 - May 2006
Union Wadding Company June 1999 - March 2005
Edmund Place Health Center December 1997 - August 1999
Skills
Benefits Administration, Employee Relations, Long-term Care, Disability Insurance, Industrial Relations, Employee Benefits, Medicare, Recruiting, Term Life Insurance, Life Insurance, Insurance, Health Insurance, Human Resources, Retirement, Accident, Fixed Annuities, Performance Management, Workers Compensation, Payroll, Critical Illness, Long Term Care Insurance, Universal Life, Health Savings Accounts, 401k, Whole Life, Brokers, Retirement Planning, Commercial Insurance, Training, Licensed Life
Education
Johnson and Wales University 2001 — 2004
Bachelor of Science, Business Management
Johnson & Wales University - Providence
Bachelors Degree in Science, Business Management
Blue Cross Blue Shield of Rhode Island February 2014 - Present
GTECH S.p.A. June 2011 - February 2014
GTECH December 2010 - June 2011
Skills
Six Sigma, Microsoft SQL Server, Microsoft Excel, Minitab, Data Mining, Data Analysis, PowerPoint, Cisco Webview, Verint/i360, Visio, Access, SQL, Business Analysis, Databases, MS Project, Microsoft Project, Analysis, Process Improvement, Microsoft Office, Vendor Management, Project Management, Team Leadership
Education
Community College of Rhode Island 2012 — 2016
Nortek November 2013 - Present
Blue Cross & Blue Shield of Rhode Island January 2013 - November 2013
Blue Cross Blue Shield of Rhode Island January 2011 - January 2013
Stop & Shop January 2005 - January 2011
Skills
Access, Excel, Financial Analysis, Outlook, PowerPoint, VBA, Microsoft Excel, Finance, Financial Modeling, Analysis, Financial Reporting, Data Analysis, Forecasting, Business Analysis, Insurance, Accounting, Process Improvement
Education
Bryant University 2006 — 2010
B.A, Business Administration; Finance
MetLife August 2014 - Present
Fidelity Investments April 2012 - November 2013
Blue Cross Blue Shield of Rhode Island May 2005 - April 2012
Blue Cross Blue Shield of Rhode Island May 2009 - February 2011
Blue Cross Blue Shield of Rhode Island May 2007 - May 2009
Blue Cross Blue Shield of Rhode Island May 2006 - May 2007
Blue Cross Blue Shield of Rhode Island March 2006 - August 2006
Blue Cross Blue Shield of Rhode Island May 2005 - May 2006
Training By Design (currently "Ignite) October 2000 - April 2005
LesConcierges at Fidelity Investments 1999 - 2000
Skills
Talent Management, Succession Planning, Leadership Development, Leadership, Performance Management, Change Management, Training, Employee Training, Employee Benefits, Coaching, Onboarding, Recruiting, Workforce Planning, Employee Relations, Talent Acquisition, Strategy, Organizational..., Career Development, Team Building, Human Resources, Interviews, Process Improvement, Management, Program Management
Education
Boston University
BA, Psychology
Boston University
Masters in Social Work, Social Work
Blue Cross & Blue Shield of Rhode Island May 2015 - Present
NHPRI June 2013 - May 2015
Blue Cross & Blue Shield of Rhode Island February 2012 - June 2013
Blue Cross Blue Shield of Rhode Island April 2010 - February 2012
Blue Cross Blue Shield of Rhode Island September 2007 - April 2010
Better Business Bureau 2003 - 2007
Club Z! In-Home Tutoring 2004 - 2005
Framingham State College 2001 - 2004
Skills
Project Management, Business Analysis, Writing, Editing, Management, Training, Public Speaking, Budgets, Visio, Microsoft Office, Customer Service, Leadership, Lotus Notes, Process Improvement, Access, Data Analysis, Microsoft Excel, Insurance, Strategic Planning, Outlook, PowerPoint, Teamwork, Analysis, Microsoft Word, Time Management, Non-profits, Project Planning, Nonprofits, Team Building, SDLC, Public Relations, Healthcare, Business Process, Employee Benefits, Change Management, Vendor Management
Education
Boston University Corporate Education Division 2009 — 2010
Certificate, Business Analysis Fundamentals
Framingham State University 2000 — 2004
Communications, Summa Cum Laude, Communications, Sociology, English Literature
North Attleboro High School 1996 — 2000
Massachusetts General Hospital January 2015 - Present
Massachusetts General Hospital January 2009 - January 2015
Priority Management Group, Inc. (PMG) 2007 - 2009
University Medicine Foundation, Inc 2004 - 2007
Care New England 2001 - 2004
Butler Hospital 1999 - 2001
Lifespan 1998 - 1999
Blue Cross Blue Shield of Rhode Island 1996 - 1998
Skills
Healthcare Information..., Revenue Cycle, Medical Billing, HIPAA, Healthcare, EHR, Practice Management, Healthcare Management
Education
Johnson and Wales University
Financial Services Management
Droste Group June 2014 - Present
Great Place to Work Institute June 2014 - Present
Great Place to Work Middle East June 2012 - June 2014
Blue Cross Blue Shield of Rhode Island June 2010 - June 2012
Blue Cross and Blue Shield of Rhode Island August 2007 - June 2010
Everest Software November 2005 - June 2007
SSA Global June 2000 - November 2005
Skills
Change Management, Performance Improvement, Organizational..., Training, Coaching, Strategy Development, Operations Management, Employee Engagement, Employee Relations, Succession Planning, Team Building, Conflict Management, RACI, Department..., Strategy, Management Consulting, Customer Service, Human Resources, Software Documentation, Team Leadership, Management, Business Process..., Vendor Management, Nonprofits, Business Development, Strategic Planning, Business Strategy, Process Improvement, Leadership, Instructional Design, Call Centers, Organizational Design, Talent Management, Performance Management, Executive Coaching, Employee Training, Organizational..., Leadership Development, Internal Communications, Program Management, Staff Development, Workshop Facilitation, Career Counseling, Training Delivery, Recruiting, Onboarding, Employee Benefits, Talent Acquisition, Personnel Management, Forecasting
Education
Johnson and Wales University 2009 — 2012
MBA, Organizartional Leadership and Development
University of Massachusetts, Amherst 1988 — 1994
BA, English
Blue Cross Blue Shield of Rhode Island 2003 - Present
Blue Cross Blue Shield of RI 2002 - Present
CIBER, Inc. 2000 - 2002
Harvard Pilgrim Health Care 1997 - 2000
Skills
java, sql, mvs cobol
Education
Rhode Island College 1995 — 1997
Community College of Rhode Island 1984 — 1987
Associate in Science, Computer Science
Blue Cross & Blue Shield of Rhode Island December 2013 - Present
CVS Caremark Corporation December 2012 - June 2013
Dell Services (formerly Perot Systems) June 2003 - January 2011
Blue Cross Blue Shield of Rhode Island 1985 - 2003
Citizens Bank April 1982 - July 1985
Skills
Quality Center, Datastage, DB2, Testing, JCL, SDLC, Mainframe, COBOL, TOAD, Surescript, SharePoint, SBM Teamtrack, POS, IMS DB/DC, IVR, Secure FTP, Syncsort, Vendor Management, Software Development, Requirements Gathering, Management, Test Planning, Visio, Crystal Reports, Analysis, User Acceptance Testing, TSO, PL/1, PMP, Integration, SQL, Software Documentation, PMO, Databases, Program Management, Java, Requirements Analysis, Agile Methodologies, CICS, IBM Mainframe, Data Warehousing, Unix, CRM, Access, Enterprise Architecture, Defect Tracking, Lotus Notes, Test Execution, Business Analysis, Data Center
Education
New Horizons Computer Learning Center 2012 — 2012
A+ Certification, Network Support Technician
Johnson & Wales University 1979 — 1981
Associate, Computer Science
North Providence High
MOPS International February 2014 - Present
US Census Bureau April 2010 - August 2010
CEU Institute August 2007 - January 2009
Florida Hospital March 2005 - July 2007
Metro Orlando Economic Development Commission July 2004 - March 2005
Lost Boys Consortium 2002 - 2003
Blue Cross Blue Shield of Rhode Island March 2000 - February 2001
Bryant University October 1998 - September 1999
Skills
Human Resources, Event Planning, Microsoft Word, Leadership, Employee Benefits, Management, Corporate Communications, Trade Shows, PowerPoint, Social Media, Sponsorship, Public Speaking, Customer Service, Microsoft Office, Marketing, Microsoft Excel, Healthcare, Higher Education, Project Planning, Event Management, Marketing Communications, Nonprofits, Public Relations, Outlook, Insurance, Market Research, Sales, Advertising, Editing, Fundraising, Entrepreneurship, Social Networking, Project Management, Strategic Planning, Team Building, Social Media Marketing, Budgets, Newsletters, Press Releases, Account Management, Marketing Strategy, Email Marketing, Contract Negotiation, Time Management, Hiring, Workers Compensation, HIPAA, Volunteer Management, Facebook, Community Outreach
Education
Rhode Island College 2000 — 2001
Secondary Education, Mathematics
Bryant University 1998 — 1999
Business Administration, Actuarial Mathematics
New England Christian Academy 1995 — 1998
High School Diploma
Blue Cross Blue Shield of Rhode Island March 2013 - Present
The Health and Wellness Institute March 2005 - March 2013
Blue Cross and Blue Shield of Rhode Island 2000 - 2007
Skills
Wellness, Health Education, Customer Service, Healthcare, Wellness Coaching, Employee Wellness, Account Management, Fitness, Health Insurance, Public Speaking, Nutrition, Personal Training, Lifestyle, Disease Management
Education
Colorado State University 1994 — 1998
MA, Exercise Physiology
State Street April 2015 - Present
State Street June 2012 - March 2015
Genzyme August 2010 - June 2012
Sperian Protection April 2007 - August 2010
Strategic Benefit Advisors April 2006 - March 2007
Blue Cross Blue Shield of Rhode Island February 2005 - April 2006
Blue Cross Blue Shield of RI and MA April 1998 - February 2005
Skills
Employee Benefits, Wellness, Retirement Plans, Vendor Management, Change Management, HR Policies, Internal Communications, Benchmarking, HRIS, Benefits Negotiation, Leadership, Process Improvement, Benefits Administration, Deferred Compensation, Employee Relations, Health Insurance, Human Resources, Onboarding, Strategic Planning
Education
D'Amore-McKim School of Business at Northeastern University
Masters of Business Administration (MBA)
Rhode Island College
Bachelor's degree, Economics (Management Minor)
Harvard Pilgrim Health Care April 2012 - Present
Blue Cross Blue Shield of Rhode Island November 2004 - April 2012
Skills
Health Insurance, Business Analysis, Provider Relations, Project Coordination, Retail Industry, Project Management, MS Project, Quality Management
Education
Bryant University 2007 — 2010
Masters, Business Administration
Providence College 2000 — 2004
Bachelor of Science, Health Policy & Management
School Nurse October 2011 - Present
The Miriam Hospital 2003 - 2010
The Miriam Hospital 2003 - 2010
Blue Cross Blue Shield of Rhode Island 1993 - 2003
Education
Bristol Community College 2009 — 2011
Associate, Nursing
Bridgewater State College 1990 — 1992
M.Ed, Health Promotion
Roger Williams University 1983 — 1986
B.A., Psychology
Client Sites April 2007 - Present
Blue Cross Blue Shield of Rhode Island March 2012 - September 2014
NetCracker Technology March 2004 - March 2007
Gotham Networks 2001 - 2002
Sitara Networks 2000 - 2001
NetScout Systems 1997 - 2000
3Com 1990 - 1995
Chipcom 1990 - 1995
Motorola Codex 1987 - 1989
Skills
Project Delivery, Cross-functional Team..., Process Improvement, Business Requirements, Agile Project Management, Project Planning, Enterprise Software, Software Product..., Cloud Computing, Project Governance, Full SDLC, PMO Creation and..., PMBOK, Project Implementation, Project Execution, Client Relationship..., Problem Solving, Project Risk Assessment, Project Risk Mitigation, Project Management for..., Organizational..., Performance Monitoring, Global Projects, Project Turnaround, Business Case..., Process Consulting, Multicultural Team..., Economics of Repetition, Mentoring of Project..., PMO for Financial Aid, PMO for Clinical Trials, Procedure and Policy..., Stakeholder Management, Custom Software..., Value Determination,..., Process Transformation, Applications leveraging..., Clinical Information..., Budget Analysis, Resource Planning, Healthcare Information..., Healthcare Industry, Healthcare Analytics, Project Management, Business Process, Product Management, CRM
Education
Drake University
BA, Liberal Arts
OHS
Blue Cross & Blue Shield of Rhode Island September 2014 - Present
Blue Cross Blue Shield of Rhode Island September 2010 - September 2014
Foresight Science & Technology April 2009 - August 2010
Foresight Science & Technology January 2009 - March 2009
Foresight Science & Technology December 2007 - December 2008
Federal Reserve Bank of Boston March 2007 - July 2007
Federal Reserve Bank of Boston April 2005 - March 2007
Federal Reserve Bank of Boston September 2001 - March 2005
Federal Reserve Bank of Boston March 2001 - September 2001
Cambridge Incubator October 1999 - February 2001
Skills
Customer Experience, Risk Analysis, Business Analysis, Web Project Management, Product Development, Product Launch, Healthcare, Marketing, Program Management, Strategy, Cross-functional Team..., Analytics, Product Management, Data Analysis, Competitive Analysis, Project Management
Education
Boston College - Wallace E. Carroll Graduate School of Management 2002 — 2005
Master of Science (MS), Finance
Penn State University 1990 — 1995
Bachelor of Arts (B.A.), Political Science
MEDITECH August 2012 - Present
Sky Restaurant March 2012 - October 2012
Red Robin September 2011 - March 2012
Blue Cross Blue Shield of Rhode Island November 2011 - February 2012
Carlson Restaurants / T.G.I. Friday's 2008 - 2011
LANFusion August 2008 - April 2009
Skills
Adobe Creative Suite, Microsoft Office, XHTML, Illustrator, Software Development, Programming, Customer Service, Web Development, Graphic Design, Healthcare Information..., EHR, Workload Management, Events Coordination, Secretarial Skills, Teaching, Gymnastics
Education
Johnson and Wales University 2005 — 2012
Bachelor's degree, Web Management and Internet Commerce
Bristol Plymouth Regional Technical School 2001 — 2005
Diploma & Certificate, Computer Information Technology
Dell Services March 2010 - July 2011
Perot Systems Government Services May 2007 - February 2010
Arkansas Blue Cross Blue Shield February 2004 - July 2006
Blue Cross Blue Shield of Rhode Island January 1997 - January 2004
Skills
Microsoft Office, Internet Explorer, Lotus Notes, Kronos, Loran, LRSP
Education
Bryant University
Certificate, Human Resources
East Providence High
Academic Diploma, Business
Sisters of Mercy Northeast Community October 2006 - Present
Perot Systems, BCBSRI Account July 2003 - October 2006
Blue Cross Blue Shield of Rhode Island July 2000 - July 2003
Skills
Employee Relations, Employee Benefits, Benefits Administration, HRIS, Organizational..., Payroll, Leadership Development, HR Policies, Employee Engagement, Labor Relations, Succession Planning, Onboarding, Talent Acquisition, COBRA, Coaching, Performance Management, Employment Law, Talent Management, Human Resources, Training, Deferred Compensation, Personnel Management, FMLA, Recruiting, Change Management, Resume Writing, PeopleSoft, Leadership, Applicant Tracking..., College Recruiting, Workforce Planning, Customer Service, Organizational Design, Technical Recruiting, Employee Handbooks, Budgets, Team Building, Sourcing, Interviews, Process Improvement, Policy, Workers Compensation, Temporary Placement, Strategic Planning, Conflict Resolution, Organizational..., New Hire Orientations, Compensation & Benefit, Hiring, SPHR
Education
Providence College
Bachelor of Arts (B.A.), Concentration in Business Management
Bryant University
Human Resources Management Certificate
University of Rhode Island
Graduate Certificate in Human Resources Management
CVS Health August 2015 - Present
CVS Caremark Corporation January 2014 - August 2015
CVS Caremark Corporation August 2011 - January 2014
Stop and Shop Supermarket July 2000 - May 2013
Blue Cross Blue Shield of Rhode Island April 2011 - June 2011
Stop and Shop Supermarkets Company February 2005 - September 2008
Stop and Shop Supermarkets July 2000 - February 2005
Skills
Accounts Payable, Accounting, Microsoft Excel, Outlook, Management, Policy, Customer Service, Time Management
Education
Johnson & Wales University 2008 — 2011
Bachelors of Science, Accounting
Community College of Rhode Island 2002 — 2004
Associates, General Studies
North Smithfield High School
Blue Cross Blue Shield of Rhode Island 2011 - 2011
Education
Johnson & Wales University 2010 — 2014
Self-Employed January 2009 - Present
Celeste M. Andrade June 2010 - September 2011
Belmont Media Center December 2009 - August 2010
McLean Hospital September 2003 - March 2010
Lexington Learning Center 1999 - 2000
Boston Public Schools August 1991 - May 1996
Harvard University September 1990 - August 1991
Harvard Graduate School of Education September 1988 - May 1991
Stop & Shop July 1987 - August 1988
Blue Cross Blue Shield of Rhode Island January 1983 - June 1987
Skills
Final Cut Express, Management Consulting, Trainer, SQL, Curriculum Development, Journalism, COBOL, JCL, Assembler, Management, French, Teaching, Research, Public Speaking, Editing
Education
Harvard University Graduate School of Education 1988 — 1998
Master of Education, Educational Research
Brandeis University 1962 — 1966
BA, French, Russian, Math
Amica Mutual Insurance Co. November 2011 - Present
Laptop Central December 2007 - May 2011
Blue Cross Blue Shield of Rhode Island 2011 - 2011
Skills
Java, JavaScript, SQL, SharePoint, HTML, Laptops, Hardware, Microsoft SQL Server, XML, Tortoise SVN, Ext JS, Access
Education
Bryant University 2007 — 2011
Bachelor of Science, Information Technology
Blue Cross & Blue Shield of Rhode Island March 2015 - Present
Blue Cross & Blue Shield of Rhode Island September 2014 - March 2015
Blue Cross & Blue Shield of Rhode Island March 2012 - September 2014
Blue Cross Blue Shield of Rhode Island August 2010 - March 2012
Blue Cross Blue Shield of Rhode Island May 2007 - August 2010
Bankers Life and Casualty August 2005 - February 2006
Skills
Budgets, Analysis, Strategy, Health Insurance, Medicare, Account Management, Insurance, Strategic Planning, Employee Benefits, Project Management, Wellness, Healthcare Industry, Training, Program Management, Management, Leadership, CRM
Education
Bryant University 2009 — 2011
MBA
Babson College 2000 — 2004
BS, Finance
Travelers March 2015 - Present
EMC November 2014 - March 2015
CVS Health January 2014 - October 2014
CVS Caremark Corporation May 2012 - December 2013
Blue Cross Blue Shield of Rhode Island April 2010 - November 2011
Travelers Insurance September 2007 - April 2010
Fidelity Investments October 2005 - September 2007
Skills
Actuarial Science, Analytics, Data Analysis, Insurance, Predictive Modeling, SAS, Statistical Modeling, Predictive Analytics, Statistics, Data Modeling, Project Management, Analysis, Business Intelligence, Consulting
Education
Bryant University 2001 — 2003
B.S., Applied Actuarial Mathematics
Blue Cross Blue Shield of Rhode Island July 2008 - Present
Cambridge Savings Bank July 2004 - July 2008
Premier Bank August 2000 - April 2004
Skills
HIPAA, Training, Information Security, Privacy Law, Internal Audit, Software Documentation, Auditing, Leadership, Medicare, Process Improvement, Health Insurance, Program Management, Business Analysis, Risk Management
Education
Florida State University 2001 — 2004
Bachelor of Science, Finance
Blue Cross Blue Shield of Rhode Island February 2010 - Present
Citizens Bank January 2008 - February 2010
Citizens Bank July 2004 - January 2008
Education
Boston University
BS, Journalism
Lesley University
MS, Training and Development
The Providence Center - Continuum Behavioral Health March 2014 - Present
Rhode Island Quality Institute February 2012 - June 2013
Partners Community Healthcare Inc. January 2011 - August 2011
Blue Cross Blue Shield of Rhode Island 2008 - 2010
Blue Cross Blue Shield of Rhode Island August 2007 - July 2008
Skills
Healthcare Information..., Access, Process Improvement, HIPAA, Business Analysis, Healthcare, Microsoft Excel, PowerPoint, Data Analysis, Customer Service, Microsoft Office, Microsoft Word, Team Building, Project Planning, Project Management, Lotus Notes, Analysis, Medicare, Medicaid, Program Management, Visio, Data Warehousing, Visual Basic, Management, Software Documentation, Databases, Systems Analysis, SharePoint
Education
Providence College 2008 — 2012
Master's Degree, MBA
Bryant University 2010 — 2012
Certificate, Six Sigma Yellow/Green/Black Belts
Providence College
Bachelor's Degree, Business Administration
The Johns Hopkins University 2015 — 2016
Data Science Specialization Certificate, Data Science
Dr. Eric George DMD October 2013 - Present
Blue Cross Blue Shield of Rhode Island 2008 - 2010
Blue Cross Blue Shield of Rhode Island 2005 - 2008
Quantifacts, Inc 2004 - 2005
Escend Technologies 2000 - 2001
Log On America 1999 - 2000
Skills
Access, Microsoft Word, Analysis, Outlook, Time Management, Budgets, Marketing, PowerPoint, Microsoft Excel, Sales, Forecasting, Advertising, Market Research, Lotus Notes, Strategy, Research, Newsletters
Education
Bristol Community College 2011 — 2013
Associate of Science (AS), Dental Hygiene/Hygienist, Cum Laude
University of Rhode Island 1991 — 1995
BA, Communication Studies
Blue Cross Blue Shield of Rhode Island March 2011 - Present
BMC HealthNet Plan 2008 - November 2010
Education
Clark University 2006 — 2006
Bank of America December 2001 - Present
PricewaterhouseCoopers August 1998 - December 2001
First Data Investor Services Group May 1996 - August 1998
Lifespan April 1995 - May 1996
Blue Cross Blue Shield of Rhode Island 1985 - 1995
Skills
Process Improvement, Software Documentation, Project Management, SDLC
Education
Bryant University 1983 — 1984
Bachelor of Science - Computer Information Systems, Computer Programming/Management
Keene State College 1980 — 1983
Associates, General Studies
Plymouth Rock Assurance August 2012 - Present
Blue Cross Blue Shield of Rhode Island June 2010 - June 2012
Blue Cross Blue Shield of Rhode Island February 2007 - June 2010
Citizens Bank August 2005 - February 2007
Citizens Bank June 2004 - August 2005
Ibis Consulting December 2003 - June 2004
Skills
Disaster Recovery, Business Continuity, Business Analysis, Business Planning, LDRPS, NotiFind, Information Security
Education
Disaster Recovery International Institute (DRII) 2010 — 2010
CBCP, Business Continuity and Disaster Recovery
Rhode Island College 1999 — 2003
Bachelor of Science, Computer Information Systems
University of Georgia - Terry College of Business 2002 — 2002
Management Information Systems
Bryant University
Project Management Certificate (PMP course)
Bryant University
Business Analysis Certificate (CBCP course)
Blue Cross & Blue Shield of Rhode Island February 2014 - Present
Blue Cross & Blue Shield of Rhode Island May 2011 - February 2014
Navigant Credit Union March 2011 - May 2011
Bankers Life and Casualty May 2010 - March 2011
Community College of RI August 2006 - May 2010
Smithfield High School August 2007 - March 2010
Dudley-Charlton Regional Schools August 2003 - August 2007
Blue Cross Blue Shield of Rhode Island May 2001 - August 2003
Skills
Leadership, Analysis, Data Analysis, Team Building, Insurance, Teaching, Microsoft Excel, Management, Underwriting, Health Insurance, Medicare, Microsoft Office, Life Insurance, HIPAA, Managed Care, Healthcare, Business Analysis, Healthcare Industry, Disability Insurance, Medicare Part D, Healthcare Management, Analytics, Medicaid, Requirements Gathering, Access, Policy, HMO, Coaching, Cross-functional Team..., Health Policy, Business Process..., Change Management, Quality Improvement, Process Improvement, Requirements Analysis, Employee Benefits
Education
Providence College 2004 — 2006
MA, Mathematics
Assumption College 1995 — 1999
BA, Mathematics
RI Interlocal Risk Management Trust December 2011 - Present
Blue Cross Blue Shield of Rhode Island 2000 - 2011
Advanced Financial Services, Inc. July 1996 - May 2000
Skills
Underwriting, Health Insurance, Mortgages, Analytics, Insurance, Mortgage Lending, Actuarial Science, Credit, Finance, HMO, Life Insurance, Sales, Strategy, Medicare, Training
Education
Bryant University 1988 — 1992
BS, Applied Actuarial Mathematics
Bryant University
Bachelor's degree, Actuarial Science
Health Care Strategy and Innovation Advisors 2011 - Present
Studer Group July 2015 - Present
MassChallenge 2013 - Present
Nalari Health, LLC 2011 - Present
Harvard School of Public Health 2005 - Present
Brigham and Women's Hospital May 2000 - May 2013
Coastal Medical 2011 - October 2012
Bliss Healthcare, LLC 2010 - 2011
Quality Partners of Rhode Island 2008 - 2010
Blue Cross Blue Shield of Rhode Island 2007 - 2010
Skills
Healthcare, Healthcare Management, Strategy Development, Physician Executive..., Mentoring, Healthcare Consulting, Healthcare Industry, Public Health, Strategy, Healthcare Information..., Health Policy, Medicine, Leadership Development, Leadership, Strategic Planning, Physicians, Hospitals, Health Insurance, Medicare, Patient Safety, Team Building, Entrepreneurship, Case Managment, Informatics, Public Speaking, EHR, EMR, Epidemiology, Disease Management, Medicaid, Managed Care, Data Analysis, Healthcare IT, Care Management, Quality Management, Entrepreneur
Education
Harvard T.H. Chan School of Public Health 1995 — 1997
MPH, Health Policy and Management
Case Western Reserve University School of Medicine 1986 — 1991
MD, Medicine
Oberlin College 1982 — 1986
AB, Chemistry, Piano performance
Providence Community Health Centers January 2012 - August 2012
Quality Partners of Rhode Island March 2010 - May 2011
Blue Cross Blue Shield of Rhode Island March 2004 - March 2010
Fresenius Medical Care of Mass, RI 2003 - 2004
Rhode Island Hospital September 1993 - February 1998
Skills
Care Management, Case Management, Disease Management, Coaching, Nursing, Treatment, Patient Education, Acute Care, Hospitals
Education
Rhode Island College 2000 — 2002
Bachelors Degree, Nursing
Community College of Rhode Island 1987 — 1990
Associate Degree, Nursing
BravoSolution September 2012 - Present
Blue Cross Blue Shield of Rhode Island February 2010 - September 2012
EMC July 2009 - February 2010
Citizens Bank March 2008 - December 2008
Citizens Bank November 2006 - March 2008
CGI January 2005 - October 2006
US Army June 1996 - December 2004
Skills
Strategic Sourcing, Procurement, Logistics, Risk Management, eSourcing, Auctions, Global Strategy, Supply Chain Management, Management Consulting, Vendor Management, Negotiation, Cost Reduction, Change Management, Team Building, Contract Management, Contract Negotiations, Cross-functional Team..., Supplier Management, Sourcing, Outsourcing, Supply Chain, Healthcare, Supply Management, ERP, E-procurement, Spend Analysis, Business Development, Purchasing, Business Transformation, Management, Continuous Improvement, Public Sector, Global Sourcing, Procure-to-Pay, Business Process..., Supply Chain..., Government, Government Procurement, Federal Government, State Government, Strategy, Mergers & Acquisitions, Leadership, Supplier Evaluation, Analytics, Supplier Development, Contract Negotiation
Education
Babson College - Franklin W. Olin Graduate School of Business 2007 — 2009
MBA
United States Military Academy at West Point 1992 — 1996
BS
Better Homes and Gardens Real Estate Florida 1st February 2011 - Present
The Charitable Foundation, Realtors of Greater Fort Lauderdale August 2013 - October 2014
Brigham and Women's Hospital December 1998 - October 2010
Brigham and Women's Physicians Organization December 1998 - October 2010
NHIC/Medicare August 1997 - December 1998
BCBSMA/Medicare 1995 - 1997
Blue Cross Blue Shield Massachusetts 1995 - 1997
BCBSRI/Medicare 1991 - 1995
Blue Cross Blue Shield of Rhode Island 1991 - 1995
Skills
First Time Home Buyers, Real Estate, Residential, First Time Buyers, Single Family Homes, Investment Properties, Condos, Short Sales, Purchasing, Residential Homes, Property, Real Estate Transactions, Listings, Vacation Homes, Referrals, Buyer Representation, Foreclosures, Selling, Sellers, New Home Sales, Relocation, Construction, Buyers, FHA, REO, Waterfront, Contract Negotiation, Rentals, Luxury, Investors, Negotiation, Marketing, Leadership, Customer Service, Commercial Real Estate, Property Management, Real Property, Seniors, Real Estate Economics, Resellers, e-PRO, Agents, SFR, Leases, Investments, Mortgage Lending, HUD, Refinance, ABR, International Real...
Education
Bryant University 1978 — 1982
Bachelor of Science, Business Administration
Cigna November 2014 - Present
Preventure, Inc. October 2013 - November 2014
Preventure July 2011 - October 2013
Forest Laboratories March 2011 - July 2011
Publicis Selling SolutionsR October 2010 - March 2011
GlaxoSmithKline February 2004 - October 2010
Blue Cross Blue Shield of Rhode Island August 2000 - January 2004
BankBoston September 1996 - July 2000
Fitcorp January 1993 - August 1996
Skills
Account Management, Public Speaking, Team Building, Project Management, Wellness, Managed Care, Health Promotion, Healthcare, Health Education, Fitness, Coaching, Nutrition, Workflow Management
Education
Bridgewater State University 1996 — 2001
Teacher of Health K-12, Post Baccalaureate Program
University of Massachusetts, Amherst 1990 — 1994
B.A., Fitness Management
Bridgewater State College 1996 — 2002
M.Ed, Health Promotion Coursework
Aqua Mizer, Inc. 2010 - Present
Sisti & Others, Inc. 1992 - December 2013
Blue Cross Blue Shield of Rhode Island September 1996 - September 2002
Skills
Marketing Communications, Public Relations, Social Media Marketing, Media Relations, Corporate Communications, Advertising, Integrated Marketing, Creative Direction, Marketing, Leadership, New Business Development, Entrepreneurship, Market Research, Marketing Strategy, Trade Shows, Product Marketing, Account Management, Media Buying, Brand Development, Small Business, Social Media, Direct Mail, Corporate Branding, Fundraising, Media Planning, Web Marketing, Web Design, Online Marketing, Cross-functional Team..., Online Advertising, Lead Generation, Email Marketing, Marketing Management, Copywriting, Market Planning
Education
Columbus University 1998 — 2001
MA, BA, Marketing, Communications
Centers for Disease Control and Prevention November 2012 - August 2013
Centers for Disease Control and Prevention June 2010 - November 2012
City of Portland Maine, Public Health Division February 2008 - November 2009
Pfizer October 2006 - March 2007
Rhode Island Department of Health 2004 - 2006
Blue Cross Blue Shield of Rhode Island May 2001 - December 2002
Skills
Public Health, Public Health..., Epidemiology, Business Process, Health Information..., Global Health, Competency Assessments, Training, Informatics, EMR, Health Policy, Biostatistics, Research, Health Education, Program Evaluation, Data Management, Community Health, Data Analysis, Program Management, Health Services Research, Clinical Research, Health Communication, Health Promotion, EHR, Policy, Data Collection, Health Equity, Prevention, Healthcare Information..., Healthcare, Grants, Grant Writing, Immunization, Process Improvement, Qualitative Research
Education
University of Pittsburgh School of Medicine 2013 — 2017
Biomedical Informatics
Boston University 2003 — 2006
MPH, Epidemiology
University of Rhode Island 1999 — 2002
BS, Human Science and Services
Blue Cross Blue Shield of Rhode Island January 2011 - Present
The AmeriHealth Mercy Family of Companies February 2010 - December 2010
Cognizant Technology Solutions November 2006 - February 2010
Siliconchips Software Services April 2005 - November 2006
iConcept Software Services August 2003 - April 2005
Skills
Facets, SQL Server, Sybase, .NET, Healthcare IT, MS Project, ASP.NET, Microsoft SQL Server, Healthcare Information..., Crystal Reports, WCF, VB.NET, SDLC, Requirements Analysis, SQL, PL/SQL, SSIS, Web Applications, Software Project..., Oracle, SharePoint, Requirements Gathering, Visio, Business Analysis, Business Requirements, Quality Center
Education
Osmania University 2001 — 2003
M Sc, Information Systems
Kakatiya University 1998 — 2001
BCA, Computer Software Engineering
Institute for Contemporary Psychotherapy June 1997 - Present
Sheila Bloom Josephson, Ph.D. May 1973 - Present
Blue Cross Blue Shield of Rhode Island November 1983 - July 1987
University of Rhode Island September 1980 - May 1982
Butler Hospital December 1975 - July 1978
Skills
Mental Health Counseling, Psychoanalysis, Adolescents, Psychology, Stress, Social Services, Clinical Supervision, Mental Health, Psychotherapy, Treatment, Family Therapy, Self-esteem, Counseling Psychology, Life Transitions
Education
Columbia University in the City of New York 1995 — 1997
Ph.D., Social Work
Columbia University in the City of New York 1971 — 1973
M.S., Social Work
McGill University 1961 — 1965
B.A., Psychology & Sociology
IntraLinks January 2012 - Present
Nuance Communications October 2008 - November 2011
Blue Cross Blue Shield of Rhode Island August 2008 - October 2008
XIUS-bcgi February 2008 - June 2008
Iron Mountain November 2006 - February 2008
TrueAdvantage March 2005 - November 2006
MetLife (SSRM) January 2000 - March 2005
Skills
Integration Project..., Vendor Management, SDLC, Business Analysis, Requirements Analysis, Program Management, Software Project..., Process Improvement, SaaS, MS Project, Visio, Cloud Computing, Agile Project Management, Integration, Software Documentation, Cross-functional Team..., SharePoint, Project Management
Education
Harvard University Extension School 2010 — 2016
Masters in Management
Pace University
Masters
B. M. S. College of Engineering
BArch
Washington Park Library October 2011 - Present
Washington Park Library February 2011 - Present
Casey Family Services Family & Resource Center October 2004 - Present
Santander Bank, N.A. December 2014 - May 2015
UPS October 2014 - December 2014
Aldo Accessories July 2012 - December 2013
Brown University Bookstore August 2013 - September 2013
Blue Cross Blue Shield of Rhode Island April 2012 - July 2012
CVS /Caremark August 2011 - February 2012
Skills
Leadership, Customer Service, Customer Satisfaction, Analysis, Time Management, Communication, Diversity, Critical Thinking, Event Planning, Nonprofits, Modeling, Analytical Skills, PowerPoint, Public Speaking, Troubleshooting, Data Analysis, Microsoft Office, Microsoft Excel, Community Outreach, Fundraising, Data Entry, Social Networking, Motivation, Youth Mentoring, Team Leadership, Quality Assurance, Training, Outlook, Teaching, Analytical, Proactive self-starter, True Team Player, Team Problem Solving, Dedicated to work, Constructive Feedback, Team Building, Open Minded, Customer Insight, Phone Etiquette, Customer Experience, Customer Oriented, Fashion, Styling, Stylists, Project Management
Education
Community College of Rhode Island 2011 — 2012
General Studies
Year Up 2011 — 2012
Technical Skills/Communication Skills
College Leadership Rhode Island 2011 — 2011
Rhode Island College
Blue Cross Blue Shield of Rhode Island 2010 - 2015
Royal Bank of Scotland December 2008 - 2010
Citizens Bank (subsidiary of Royal Bank of Scotland) 2005 - 2008
Citizens Bank 2000 - 2005
Skills
Six Sigma, Leadership, Corporate Wellness, Coaching, Project Management, Business Process..., Business Analysis, Program Management, Change Management, Banking, Team Building, Data Analysis, Cross-functional Team..., Analytics, Outsourcing, Insurance, Process Improvement, Financial Services, Strategy, Continuous Improvement, Lean Manufacturing, Management, Analysis, Business Intelligence, Budgets, Management Consulting
Education
University of Rhode Island - College of Business Administration 2002 — 2004
MBA
Rostov State Economic University (RINH) 1998 — 2000
BS in Economics
NHPRI April 2012 - Present
Blue Cross Blue Shield of Rhode Island June 2009 - April 2012
Blue Cross & Blue Shield of Rhode Island March 2007 - June 2009
Zale August 2004 - July 2007
Skills
Access, Management, Program Management, Call Centers, Employee Benefits, Human Resources, Customer Service, Insurance, Microsoft Excel, Sales, Marketing, Testing, HIPAA, Auditing, Medicare, Process Improvement, Health Insurance, Healthcare
Education
Community College of Rhode Island 2011 — 2013
Business Management, Business, Management, Marketing, and Related Support Services
Rhode Island College 1996 — 1998
East Providence High School 1994 — 1996
Diploma, General Studies
Provant January 2015 - Present
ikaSystems August 2012 - October 2014
Blue Cross & Blue Shield of Rhode Island November 2011 - July 2012
Blue Cross Blue Shield of Rhode Island November 2010 - November 2011
Blue Cross Blue Shield of Rhode Island October 2007 - November 2010
Blue Cross Blue Shield of Rhode Island August 2006 - October 2007
Gillette June 2004 - January 2005
Genzyme June 2003 - January 2004
FM Global June 2003 - January 2004
Gillette December 2000 - January 2001
Skills
SDLC, Software Documentation, CRM, Integration, Program Management, Requirements Analysis, Spanish, Healthcare, Lotus Notes, Salesforce.com, Sales Management, Project Management, Analysis, Visual Basic, VPN, Active Directory, TCP/IP, SAP, Marimba, Novell, Ethernet, Operations Management, Software Implementation..., Sales Operations, Sales Analysis, Business Process..., Continuous Improvement, Strategic Planning, MS Project, Vendor Management, Business Analysis, Microsoft Project, Process Improvement, Management, Leadership
Education
Bryant University 2008 — 2008
Certificate Program, Project Management
Northeastern University 1999 — 2005
Bachelor of Science in Business Administration, Management Information Systems & International Business
Schneider Electric 2013 - Present
Edwards Wildman Palmer LLP 2010 - 2013
Edwards Wildman Palmer LLP 2010 - 2013
Blue Cross Blue Shield of Rhode Island 2006 - 2010
The Affiliated Alan Gray Companies 2004 - 2006
GTECH Corporation GTECH Corporation 2003 - 2004
Providence Washington Insurance Company 2002 - 2003
Boston Financial Data Services 2000 - 2001
Skills
Financial Analysis, Accounting, Forecasting, Corporate Budgeting, Auditing, Financial Reporting, Finance, Internal Audit, Analysis, Management, Budgets, Microsoft Excel, Financial Modeling, Leadership, Risk Management, Process Improvement, Customer Service, Corporate Finance
Education
Bryant University 1995 — 2000
BS, Business Administration - Finance
Bryant University
CoreSource, A Trustmark Company May 2014 - Present
Blue Cross & Blue Shield of Rhode Island May 2012 - April 2014
Blue Cross Blue Shield of Rhode Island August 2011 - May 2012
Willis July 2010 - June 2011
Humana March 2003 - July 2010
Aetna January 1990 - March 2003
Skills
Dental, Insurance, Health Insurance, Strategic Planning, Employee Benefits, Dentistry, Medicare, Brokers, Strategy, Sales, Healthcare Industry, Leadership, Management, New Business Development, Healthcare, Managed Care, Executive Management, Risk Management
Education
Hofstra University 1985 — 1989
International Business
Consilience Software, A Xerox Company May 2015 - Present
Stacey Van Berkel Photography December 2014 - May 2015
Greater High Point Food Alliance December 2014 - May 2015
Blue Cross Blue Shield of Rhode Island June 2012 - August 2014
Skills
Microsoft, Marketing Research, Social Media, Customer Service, Windows, Organizational Skills, Event Planning, Close Attention to..., Teamwork, Research, Time Management, Conversational Spanish, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Facebook, Marketing Strategy, Marketing, Flexibility, Social Networking, Public Speaking, Leadership, Photoshop, Social Media Marketing, InDesign, Communication, Public Relations, Strategy, Marketing Communications, Advertising, Event Management, Fundraising, Blogging, Strategic Communications
Education
High Point University 2011 — 2015
Bachelor's degree, Strategic Communications
The American University of Rome 2013 — 2013
Blue Cross Blue Shield of Rhode Island September 2015 - Present
Citizens Bank September 2014 - Present
Royal Bank of Scotland March 2012 - September 2014
Royal Bank of Scotland September 2008 - March 2012
TJX Companies, Inc. January 2005 - September 2008
TJX Companies, Inc. November 2001 - January 2005
TJX Companies, Inc. June 1999 - November 2001
TJX Companies, Inc. December 1996 - June 1999
Skills
Strategic Sourcing, Spend Analysis, Supplier Management, Sourcing, Procurement, Inventory Management, Team Leadership, e-sour, Ariba, Microsoft Office, Vendor Management, Contract Negotiation, Negotiating Contracts, E-sourcing, E-procurement, Managing Employees, Retail Industry, Global Sourcing, Category Management, Supply Management, Management, Retail, Leadership, Purchasing, eSourcing, Strategy
Education
Ambassador University 1991 — 1994
Bachelor of Science, Business Administration
Blue Cross Blue Shield of Rhode Island January 2007 - Present
Briarcliffe Manor November 2004 - January 2007
Skills
Strongly self-motivated, Reliable, Time Management, Organization &..., Work Well Independently, Fast Learner, Quality Oriented, Deadline Oriented, Flexibility, Communication Skills, Interpersonal Skill, Managed Care, MS Project, Software Documentation, Employee Benefits, Insurance, Health Insurance, Management, Call Centers, Lotus Notes, HIPAA, Medicare, Healthcare Industry, Medicaid, Healthcare, Healthcare Information..., Health Care Reform, Salesforce.com, Trizetto, Access, Visio, Life Insurance, Term Life Insurance, Customer Service
Education
Community College of Rhode Island 2012 — 2015
Associate's Degree, General Business
Morgan Stanley September 2013 - Present
Dell SecureWorks September 2011 - August 2012
Johnson & Wales University September 2007 - September 2011
Blue Cross Blue Shield of Rhode Island June 2010 - August 2010
Skills
Network Security, Network Administration, Information Security, Computer Security, Technical Support, Firewalls, IDS, IPS, Wireshark, CCNA, Cisco IOS, Checkpoint, VPN, Juniper, Customer Service, IT Operations, LAN Switching, Routing, Disaster Recovery, Networking, Security, TCP/IP, Troubleshooting
Education
Johnson & Wales University 2007 — 2011
Bachelor of Science, Network Engineering
Blue Cross Blue Shield of Rhode Island November 2006 - Present
Dell Services March 2003 - November 2006
BCBSRI 1993 - 2003
Skills
SDLC, Visio, HIPAA, Process Improvement, Business Process, Software Documentation, Requirements Gathering, Requirements Analysis, Business Requirements, DB2, COBOL, Disaster Recovery, Business Analysis, Program Management, Health Insurance, PMP, Business Intelligence, Access, Insurance, ITIL, MS Project, Medicare, Lotus Notes, Systems Analysis, SharePoint, Vendor Management, Software Project..., Data Warehousing, Crystal Reports, Data Modeling, Databases, Mainframe, Integration
Education
Bristol Community College 1979 — 1981
Associates in Science, Computer Programming
Aardvark Services (formerly Quali-Tech Computer Services) 1995 - Present
Blue Cross Blue Shield of Rhode Island 2007 - 2012
Nestor Traffic Systems June 2006 - December 2006
Rhode Island Airport Corporation March 2006 - June 2006
FOCUS24 2002 - 2005
Circuit City 1998 - 2002
GCS Service Inc 1996 - 1998
American Alarms, Inc. 1983 - 1995
Rhode Island Electric Protective Company 1980 - 1983
Rhode Island Electric Protective Company 1973 - 1980
Skills
Computer Hardware, Troubleshooting, Customer Service, Lotus Notes, Outlook, BMC Remedy, Team Spirit, Microsoft Office, Problem Solving, Team Building, Team Leadership, Strategic Planning, Teamwork, Mentoring, Project Planning, Vendor Management, Customer Satisfaction, Disaster Recovery, Training Delivery, Inventory Management, Process Improvement, Active Directory, Microsoft Exchange, Project Coordination, Business, Software Documentation, Budgets, Six Sigma, Access, Sales, Security, Quality Assurance, Analysis, Leadership, Windows, Microsoft Word, Change Management, Project Management, Lean Manufacturing, MS Project, Visio, Operations Management, Technical Support, Databases, Program Management, SharePoint, Business Analysis, Integration, SDLC, Software Installation
Education
Community College of Rhode Island
Computers, Networking, Telecommunications
Pilgrim High School
RI Radio and Electronics
Associates, Electronics
Dunbar Armored Inc. October 2012 - Present
Scituate School Department August 2012 - June 2014
CCRI February 2012 - May 2012
Dell, Inc. November 2009 - February 2011
Dell Perot Systems June 2003 - October 2009
Blue Cross Blue Shield of Rhode Island October 1983 - May 2003
Skills
Data Center Operations, Printers, Mailings, System Administration, Computer Hardware, Customer Service, Data Center, BMC Remedy, Direct Mail, Time Management, Management, Software Documentation, Technical Support
Education
CCRI 1973 — 1976
AS Business Administration, Accounting and Computer Science
Community College of Rhode Island 1973 — 1976
AS - Business Administration, Business, Accounting
Fresenius Medical Care February 2009 - Present
UMass Medical School 2004 - 2007
Nashoba Valley Medical Center/Essent Health Care 2003 - 2004
Blue Cross Blue Shield of Rhode Island 1999 - 2003
Creative Marketing & Communications, Inc. 1994 - 1999
Small Business Service Bureau, Inc. 1980 - 1993
Skills
Media Relations, Corporate Communications, Public Relations, Marketing Communications, Crisis Communications, Internal Communications, Writing, Healthcare, Editing, Newsletters, Management, Fundraising, Press Releases, Strategic Communications, Marketing, Copywriting, Social Media, Event Planning
Education
Anna Maria College
B.A.
Assumption College
Masters Degree
Blue Cross & Blue Shield of Rhode Island November 2013 - Present
Blue Cross & Blue Shield of Rhode Island July 2012 - Present
Blue Cross Blue Shield of Rhode Island August 2009 - July 2012
Newport Hospital February 2006 - January 2009
Bristol Hospital June 2004 - January 2006
Skills
Program Management, Leadership, Process Improvement, Strategic Planning, Data Analysis, Project Management, Team Building, Change Management, Budgets, Vendor Management, Operations Management, Team Leadership, Analysis
Education
Tulane University 1997 — 1999
Master of Health Administration, Health Systems Management
Bucknell University 1990 — 1994
BA, Biology
London School of Economics and Political Science 1992 — 1993
Policy
Choate Rosemary Hall 1987 — 1990
Blue Cross Blue Shield of Rhode Island December 2010 - November 2012
Public Sector Partners September 2010 - December 2010
Stop & Shop Supermarket Company February 2004 - September 2010
City Year Boston October 2002 - February 2004
Citizens Bank June 1999 - October 2002
New England Financial September 1997 - June 1999
D'Amore Training and Marketing Services April 1996 - September 1997
Total Learning Concepts April 1994 - April 1996
Environmental Protection Agency 1989 - 1994
Skills
Marketing, Organizational..., Strategic Planning, Call Center, MBTI, Retail, Management Development, Executive Management, Insurance, Hands-on Training, Employee Relations, Performance Management, Customer Service, Temporary Placement, Program Management, Training, Corporate Training, Catalogs, Leadership, Budgets
Education
Lesley University 1998 — 2000
M.S
Boston University 1988 — 1992
Bachelor of Science (BS)
Franklin Covey
Certification
State Street August 2011 - Present
Keane July 2010 - July 2011
Blue Cross Blue Shield of Rhode Island August 2009 - April 2010
Mercer September 2006 - August 2009
Mercer November 2002 - September 2006
GoldK 2002 - 2002
Boston Financial Data Services 2001 - 2002
John Hancock 1999 - 2001
John Hancock 1998 - 1999
Skills
Project Management, Program Management, IT Project & Program..., Communication, Offshore Outsourcing, Financial Reporting, Strategic Financial..., Budget Forecasts, Lean Management, Six Sigma, Management, Vendor Management, Change Management, Business Process, SDLC, Business Analysis, Process Improvement, Leadership, Analysis, IT Strategy, Strategy, Talent Management, Financial Planning, CRM, Performance Management, Risk Management, Consulting
Education
Babson College - Franklin W. Olin Graduate School of Business 2001 — 2006
MBA, Global Strategy
Boston College 1993 — 1997
BA, Sociology, History
Longfellow Benefits, a division of Gallagher Benefit Services October 2012 - Present
Strategic Benefit Advisors July 2006 - October 2012
Health Net March 2002 - July 2006
Birth Partners 2003 - 2005
Blue Cross Blue Shield of Rhode Island January 1999 - March 2002
Skills
Health Insurance, Disability Insurance, Employee Benefits, Insurance, COBRA, Health Care Reform, Employee Relations, ERISA, Succession Planning, Health Savings Accounts, Benefits Administration, Defined Benefit, Account Management, Workers Compensation, 401k, Employee Wellness, Life Insurance
Education
Rhode Island College 1995 — 1999
Bachelor of Science/Bachelor of Arts, Finance/Economics
Ashland University 1994 — 1995
East Providence High School 1994 — 1994
Bay View 1988 — 1993
KPMG March 2011 - Present
Elevate Technology Solutions March 2011 - Present
Currently seeking new opportunities November 2010 - April 2011
Dell Services 2009 - 2010
Perot Systems 2007 - 2009
Perot Systems 2006 - 2007
Perot Systems 2003 - 2006
Perot Systems 2003 - 2003
Blue Cross Blue Shield of Rhode Island 1998 - 2003
Blue Cross Blue Shield of Rhode Island 1990 - 1998
Education
Rhode Island College 2010 — 2013
BS, Accounting
Rhode Island College 1989 — 1996
BS, Computer Information Systems
Rhode Island College 1989 — 1996
BA, Computer Science
Community College of Rhode Island 1992 — 1994
Associates, Computer Science
Classical High School 1985 — 1989
ikaSystems June 2011 - August 2015
Blue Cross Blue Shield of Rhode Island November 2008 - June 2011
Skills
Medicare, SharePoint, Business Analysis, Process Improvement, SDLC, Requirements Analysis, HIPAA, Health Insurance, Microsoft Office, Training, Visio, Analysis, Requirements Gathering, Business Intelligence, Healthcare, Software Documentation, Cross-functional Team..., Customer Satisfaction, Data Analysis, Insurance, Microsoft Excel, Project Management, Testing, Business Process, Access, Business Process..., Smoke Testing, Client Relations, Agile & Waterfall..., Defect Tracking, Defect Life Cycle
Education
Johnson and Wales University 2003 — 2008
Bachelors, Business Management
Blue Cross Blue Shield of Rhode Island 2010 - 2012
Blue Cross Blue Shield of Rhode Island 2008 - 2010
Unicom 2007 - 2008
LGI Software 2007 - 2007
Unicom 2005 - 2006
Citizens Bank 2002 - 2005
CNI Corporation 2000 - 2001
Clinical Studies, Ltd. 1997 - 1998
Time Warner Inc. 1995 - 1996
Time Inc. 1994 - 1995
Skills
Business Analysis, Project Management, Software Development, BRDs, Cost-Benefit Analysis, Value Propositions, Requirements Management, Team Faciliation, Data mapping, HTML, JavaScript, ASP, ASP.NET, VBScript, VB.NET, C#, SQL, JSP development, TQM, Continuous Improvement, SharePoint, Project, Visio, Office, Visual Studio
Education
University of Rhode Island 2013 — 2017
Graduate work towards MBA
Boston University 2000 — 2000
Web Design
University of Rhode Island 1985 — 1989
Bachelor of Fine Arts (BFA), Photo Lithography & Printmaking
Bryant University August 1994 - Present
Bryant University June 2006 - January 2012
Blue Cross Blue Shield of Rhode Island May 1985 - September 1994
The Kendall Company January 1984 - September 1984
Ernst & Whinney July 1980 - January 1984
Skills
Teaching, Project Management, Program Management, Research, Public Speaking, Data Analysis, Higher Education, Time Management, Student Affairs, PowerPoint, CRM, Leadership Development, Student Development, Microsoft Excel, Access, Social Networking, Microsoft Word, Social Media, Leadership, Community Outreach, Microsoft Office, Marketing, Management, Strategic Planning, Team Leadership, Analysis, Organizational..., Problem Solving, Training, Nonprofits, SPSS, Coaching, Qualitative Research, Academic Advising, Team Building, Curriculum Design, University Teaching, Curriculum Development, Career Counseling, Management Consulting, Marketing Strategy, Administration, Change Management, Process Improvement, Accounting, Higher Education..., Student Engagement, Adult Education, Statistics, Business Strategy
Education
University of Rhode Island 1998 — 2003
PhD, Business Administration
Bryant University 1984 — 1987
Masters, Business Administration
Roger Williams University 1980 — 1982
Bachelors, Business Administration
Fannie Mae March 2014 - Present
Fannie Mae January 2010 - Present
Fannie Mae November 2006 - January 2010
Systems Integration & Development November 2005 - November 2006
Blue Cross Blue Shield of Rhode Island August 2005 - November 2005
Uuniversity Of Illinois at Chicago January 2004 - August 2005
Argonne National Laboratory February 2003 - July 2003
Thomas Jefferson National Accelerator Facility October 2001 - January 2003
Skills
J2EE Application..., Java, Relational Data Modeling, Dimensional Modeling, Hibernate, iBatis, Spring, XML, XSLT, Web Services, JavaScript, AJAX, SDLC, Unix, Shell Scripting, Linux, Business Analysis, Requirements Analysis, Data Analysis, C++, Visio, Informatica, MicroStrategy Reporting, Access, HTML, MySQL, jQuery, Ant, Maven, SOAP, SQL, Oracle, Sybase, Autosys, ClearQuest, BMC Remedy, Jenkins, Java Enterprise Edition, PL/SQL
Education
University of Illinois at Chicago 2003 — 2005
Bioinformatics
Old Dominion University 2000 — 2003
Master Of Science, Computer Science
Mangalore University 1996 — 2000
BE, Computer Science & Engineering
Blue Cross Blue Shield of Rhode Island June 2014 - Present
Staples October 2008 - May 2014
Staples September 2006 - October 2008
Staples June 1995 - September 2006
Burns and Levinson Law Firm 1994 - 1995
Skills
Forecasting, Loss Prevention, Banking, Cash Management, Accounts Payable, Sarbanes-Oxley Act, Accounts Receivable, Accounting, Retail
Education
Bentley University
Bachelor's degree, Accounting
Blue Cross & Blue Shield of Rhode Island April 2005 - Present
Reliance Systems July 2001 - April 2005
TMP Worldwide March 2001 - June 2001
Reliance Systems, Inc. January 2001 - February 2001
ADEPT Inc. 1999 - 2000
Smith Johnson & Associates 1998 - 1999
ADEPT Inc. 1997 - 1998
Blue Cross Blue Shield of Rhode Island 1984 - 1997
Skills
DB2, SDLC, Business Analysis, Visio, Data Warehousing, Requirements Gathering, Business Intelligence, Business Objects, Data Modeling, ETL, Systems Analysis, COBOL, Business Requirements, Requirements Analysis, SharePoint, Databases, Software Project..., Mainframe, SQL, Crystal Reports, Software Documentation, Disaster Recovery, SOA, Integration, PMP, Microsoft SQL Server, Informatica, IT Strategy, PL/SQL, Enterprise Architecture, Agile Methodologies, Quality Center, Access, ITIL
Education
Community College of Rhode Island 1980 — 1982
ASSOCIATE OF SCIENCE, COMPUTER SCIENCE
warwick veterans memorial 1976 — 1980
Bryant University
Iron Mountain February 2011 - Present
Swansea MA ZBA January 2001 - Present
Iron Mountain May 2010 - February 2011
Blue Cross Blue Shield of Rhode Island August 2009 - March 2010
American Student Assistance June 2006 - January 2009
Sun Life Financial January 1995 - January 2006
Swansea Fire Department January 1977 - January 2001
BALFOUR COMPANY January 1990 - January 1995
Leach & Garner 1992 - 1995
Skills
Business Analysis, Project Management, Leadership, Program Management, Integration, CRM, Business Process, Software Documentation, Strategic Planning, SDLC, Process Improvement, Requirements Gathering, Enterprise Software, Software Development, Training
Education
Bristol Community College 1975 — 1977
Associate Degree, Liberal Arts
Johnson & Wales University
Bachelor of Science, Data Management
SIEBEL EBUSINESS ESSENTIALS
Blue Cross & Blue Shield of Rhode Island May 2014 - Present
Blue Cross Blue Shield of Rhode Island September 2012 - May 2014
Blue Cross Blue Shield of Rhode Island September 2009 - September 2012
Blue Cross Blue Shield of Rhode Island December 2005 - September 2009
Gunther International 1988 - 2005
Skills
Leadership, Analysis, Management, PMP, Vendor Management, SDLC, Project Management, Integration, Software Documentation, Process Improvement, Business Analysis, Team Leadership, Testing, Strategic Planning, Visio, Business Process..., PMO, Program Management, Cross-functional Team..., Requirements Analysis, Software Project..., IT Strategy, Project Portfolio..., Business Intelligence, Change Management, MS Project, Business Process, Microsoft Project
Education
Albertus Magnus College 1997 — 2000
Bachelor's degree, Busines Management
Katharine Gibbs Business School 1987 — 1988
Information Technology
Baker Hughes November 2011 - May 2015
ProCure January 2010 - September 2011
Blue Cross Blue Shield of Rhode Island April 2008 - January 2010
Blue Cross & Blue Shield of RI 2007 - 2009
Bridge Technical Solutions May 2007 - April 2008
Care New England July 2005 - April 2007
Care New England September 2004 - July 2005
Boston Financial Data Services August 2001 - September 2004
Skills
Project Management,..., SharePoint..., Microsoft Project
Education
BOSTON UNIVERSITY CORPORATE EDUCATION CENTER
Johnson & Wales University
Bachelors, Business Management and Administration
Blue Cross Blue Shield of Rhode Island June 2011 - Present
Education
Post University 2007 — 2008
B.S., Computer Information Systems Management
Eastern Connecticut State University 2003 — 2007
B.S., Accounting
Vestmark June 2014 - Present
Freelance Accounting November 2013 - Present
Mercer August 2012 - January 2014
Mercer Human Resource Consulting November 2010 - July 2012
Blue Cross Blue Shield of Rhode Island August 2010 - November 2010
Amicas September 2009 - May 2010
Zmags June 2009 - July 2009
Mercer Human Resource Consulting February 2009 - June 2009
Boston Scientific June 2008 - January 2009
Edelstein & Co LLP January 2007 - May 2008
Skills
Auditing, Accounts Receivable, Accounts Payable, Account Reconciliation, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Payroll
Education
Suffolk University - Sawyer Business School 2006 — 2008
MSA
Johnson & Wales University 2002 — 2004
BS
Quinsigamond Community College 2000 — 2002
Associates
Dell 2010 - Present
Dell Services 2009 - Present
Dell Perot Systems November 2009 - August 2010
Perot Systems January 1989 - November 2009
Perot Systems Corporation (PSC) January 1989 - November 2009
Blue Cross Blue Shield of Rhode Island 2005 - 2008
AT&T Orlando 1994 - 1997
Skills
PMO, Cloud Computing, Entrepreneurship, Cross-functional Team..., PMP, Process Improvement, Outsourcing, Data Center, Project Management, Requirements Analysis, Visio, IT Management, IT Service Management, Resource Management, Project Portfolio..., Software Project..., Business Process..., Business Intelligence, Requirements Gathering, MS Project, Program Management, Vendor Management, ITIL, Integration, Enterprise Architecture, Business Analysis, SDLC, Agile Project Management, Business Process, IT Strategy, Agile Methodologies, Solution Architecture, Change Management
Education
Clarkson University 1971 — 1995
FM Global December 2014 - Present
MEDfx Corporation April 2012 - December 2014
Blue Cross Blue Shield of Rhode Island July 2009 - March 2012
Arcus January 2009 - July 2009
Signature Consultants for Bank of America September 2008 - December 2008
GE Security April 2007 - July 2008
Hewitt Associates June 2006 - March 2007
Scantron Corp February 2004 - May 2005
PowerSchool, a division of Apple Computer 2003 - 2004
ictp September 2001 - January 2003
Skills
A+ Certified, CompTIA, Active Directory, Technical Support, Microsoft Certified..., Security, Requirements Analysis, Quality Center, Agile Methodologies, SDLC, Visio, Integration, Quality Assurance, QTP, Test Planning, Requirements Gathering, Software Documentation, SQL, Testing, Business Analysis, Project Management, Process Improvement
Education
Florida Institute of Technology 2006 — 2010
Masters of Science, Information Technology
Rhode Island College 1991 — 2001
Bachelor of Science, Computer Information Systems
Classical High School 1983 — 1987
Blue Cross Blue Shield of Rhode Island 2008 - Present
ACCREDITED HOME LENDERS 2005 - 2007
Education
Community College of Rhode Island 1981 — 1983
Fidelity Investments March 2012 - Present
Blue Cross Blue Shield of Rhode Island April 2009 - March 2012
Fidelity Investments January 2006 - February 2009
Providence Creative Group May 2002 - January 2006
FH/GPC, a Fleishman-Hillard Company January 1999 - May 2002
Fleming & Company January 1996 - January 1999
RI Economic Development Corporation June 1995 - December 1995
Skills
Non-profits, Integrated Marketing, Direct Mail, Project Management, Advertising, Public Relations, Direct Marketing, Strategic Planning, Internal Communications, Newsletters, Marketing Strategy, Corporate Communications, Collateral, Relationship Management, Media Relations, Marketing, Insurance, Press Releases, Employee Benefits
Education
Emerson College
BA, Communications with a minor in Public Relations
EMD Serono Public RelationsSerono Inc.1999 - 2008
Blue Cross Blue Shield of Rhode Island 1996 - 1999
Education
Loyola University New Orleans 1987 — 1991
Blue Cross Blue Shield of Rhode Island November 2006 - Present
Perot Systems June 2003 - November 2006
Blue Cross Blue Shield of Rhode Island September 1987 - June 2003
Skills
SDLC, Requirements Analysis, Visio, SOA, DB2, Business Analysis, Vendor Management, Software Project..., Enterprise Architecture, Data Warehousing, Business Intelligence, Requirements Gathering, Systems Analysis, Business Requirements, Data Modeling, ODBC, SQL
Education
Community College of Rhode Island 1984 — 1987
Certificate, Computer Science
University of Rhode Island 1977 — 1981
Bachelor of Science, Physical Education, Biology, Health
NaviSite December 2014 - Present
at Job Searching November 2014 - December 2014
Dell Services May 2010 - October 2014
Dell Perot Systems November 2009 - June 2010
Perot Systems 2009 - March 2010
Perot Systems April 2006 - December 2008
Perot Systems June 2003 - April 2006
Blue Cross Blue Shield of Rhode Island October 1988 - May 2003
Blue Cross Blue Shield of RI 1988 - 2003
Skills
Data Center, Vendor Management, Service Management, Team Management, ITIL, IT Service Management, IT Operations, IT Management, Problem Solving, Unix, Outsourcing, Enterprise Architecture, Windows Server, Infrastructure, Business Continuity, Cloud Computing, Integration, Project Portfolio..., Team Leadership, VMware, IT Strategy, Process Improvement, Disaster Recovery, Change Management, Troubleshooting, Active Directory, Project Management, Managed Services, System Deployment, VMware ESX, Service Delivery, Software Project..., Software Documentation, Mainframe, Governance, Virtualization, IT Outsourcing, Security, Business Analysis, Storage, Requirements Analysis, Program Management, Citrix, Management, Solution Architecture, Servers, Business Intelligence, Business Process..., Incident Management, SDLC
Education
Bryant University 1987 — 1994
BS in Bus Admin, Computer Info Systems
New England Institute of Technology 1986 — 1987
Associate of Science (A.S.), Computer Programmimg
BMC HealthNet Plan October 2009 - Present
Gardner Resources Consulting, LLC November 2008 - October 2009
Dell Perot Systems June 2003 - November 2008
Blue Cross Blue Shield of Rhode Island August 1994 - June 2003
Skills
Business Analysis, EDI, Visio, HIPAA, Quality Assurance
Education
Johnson and Wales University 1997 — 2005
Bachelor of Science, Information Science, 3.97
Beth Israel Deaconess Medical Center October 2013 - Present
Beth Israel Deaconess Medical Center June 2012 - October 2013
Beth Israel Deaconess Medical Center December 2004 - June 2012
Blue Cross Blue Shield of Rhode Island March 2001 - December 2004
Skills
Outlook, Customer Service, Word, Healthcare, Microsoft Office, Access, Insurance, Process Improvement, Healthcare Information..., Healthcare Management, HIPAA, Microsoft Word, Analysis, Strategic Planning, Data Analysis
Education
Community College of Rhode Island
Business Administration and Management, General
Tunstall Americas August 2014 - Present
Blue Cross & Blue Shield of RI September 2005 - November 2011
Blue Cross Blue Shield of Rhode Island April 2001 - September 2005
Brown University 1994 - 1998
American College of Physicians 1990 - 1994
Philadelphia Association of Clinical Trials 1982 - 1991
Riley & Fleming 1985 - 1989
Riley & Fleming 1982 - 1989
Riley & Fleming Associates 1982 - 1989
Philadelphia Association of Clinical Trials 1986 - 1988
Skills
Forecasting, Call Centers, Visio, Training, Employee Training, Process Improvement, Analysis, Management, Customer Service, Vendor Management, Call Volume Forecasting, Process Development, Business Process..., Change Management, Microsoft Excel, Lean Six Sigma, Software Documentation, Call Center, Team Leadership, Process Simulation, Time Management, Insurance, Health Insurance, Business Analysis, HIPAA, Windows, Project Planning, Lotus Notes, Workforce Management
Education
Delaware County Community College 1980 — 1982
Business Administration & Accounting
Cigna February 2015 - Present
Cigna December 2013 - February 2015
Cigna October 2010 - December 2013
CIGNA January 2006 - October 2010
Bank of America April 2004 - November 2005
Fleet Bank December 2000 - April 2004
Blue Cross Blue Shield of Rhode Island March 2000 - December 2000
MediFit Corporate Services August 1999 - March 2000
Reebok January 1996 - August 1999
Skills
Green Belt, Employee Benefits, Health Insurance, Strategic Planning, Healthcare, Team Building, Cross-functional Team..., Process Improvement, Program Management, Vendor Management, Insurance, Coaching, Health Promotion, Leadership, Management, Training
Education
Bridgewater State College 1992 — 1996
Bachelor of Science (B.S.), Exercise Science
Staples Business Advantage April 2013 - Present
Kaz USA May 2012 - February 2013
Blue Cross Blue Shield of Rhode Island July 2009 - June 2012
PNC Financial Services Group 1998 - February 2009
Education
UMass Lowell 2012 — 2015
Bachelor of Arts (B.A.), Information Technology
Worcester Polytechnic Institute 2009 — 2009
Project Management
Clark University 1998 — 2002
MPA, Public Administration
Framingham State 1990 — 1994
BA, Political Science
auburn
Anthem, Inc. December 2014 - Present
TEKsystems on contract to WellPoint August 2014 - December 2014
Millennium Consulting on contract to BCBSRI April 2013 - April 2014
Accenture thru TEK Systems on contract to Pfizer May 2012 - April 2013
Blue Cross Blue Shield of Rhode Island April 2011 - May 2012
TEKsystems on contract to Pfizer November 2009 - December 2010
Health Net October 1998 - May 2009
SNET /SBC January 1997 - February 1998
Citizens Utilities 1998 - 1998
Derby Savings Bank 1993 - 1997
Skills
Requirements Gathering, Requirements Analysis, Business Requirements, Requirements Management, Functional Requirements, Liaison, Test Planning, Test Management, Business Analysis, Quality Assurance, Analysis, Quality Center, SDLC, Software Documentation, HIPAA, Testing, Project Management, Project Portfolio..., Program Management, Visio, ITIL, SharePoint, Systems Analysis, User Acceptance Testing, Business Process..., Business Process, Integration, Process Improvement, Vendor Management, MS Project, PMO
Education
Bryant University 2011 — 2012
Executive Development Center
Sacred Heart University 1976 — 1978
AA, Accounting
Derby High School 1972 — 1976
Adams Memorial Library November 2011 - Present
Ski Valley Condominium July 2010 - July 2014
Monument Tax Service January 2014 - April 2014
Blue Cross Blue Shield of Rhode Island June 2008 - July 2011
CIBER January 2008 - May 2008
OneBeacon Insurance 2000 - 2008
Hills Department Stores 1979 - 1999
Skills
Project Management,..., SDLC, Budgets, Research, Software Documentation, Project Management, MS Project, Management, PMP, ITIL, Vendor Management, Training, Business Process..., Risk Management, Data Warehousing, Recruiting, Process Improvement, Customer Service, Business Analysis, Insurance, Lotus Notes, Team Building, Talent Management, PeopleSoft, Program Management, Business Intelligence, PMO, Software Project..., Negotiation, Microsoft Excel, Analysis, Cross-functional Team..., Requirements Analysis
Education
Project Management Institute 2002 — 2005
PMP Professional
Bryant University
Certificate in Computer Systems
University of Rhode Island
BS, Home Economics
United States Navy June 2013 - Present
United States Navy February 2010 - May 2013
United States Navy June 2008 - January 2010
Bank of America June 2008 - January 2010
Fidelity Investments June 2007 - June 2008
United States Army (active/reserve) September 1996 - August 2007
Blue Cross Blue Shield of Rhode Island August 2001 - June 2007
Education
Naval War College 2013 — 2015
Master's degree, National Security Policy Studies
Johnson & Wales University 2001 — 2003
Master of Business Administration (MBA), Finance and Financial Management Services
Rhode Island College 1998 — 2001
Bachelor of Science (B.Sc.), Marketing
Tufts Health Plan October 2012 - Present
Blue Cross Blue Shield of Rhode Island March 2007 - July 2010
Skills
Medicare, Medicaid, Insurance, Health Insurance, Process Improvement, Managed Care, Health Policy, Business Analysis, Analysis, Healthcare Information..., Healthcare, Data Analysis, HIPAA, Microsoft Office, Data Validation, Strategic Planning, Program Management
Education
State University of New York at Stony Brook
MS, Urban Policy Science
State University of New York at Stony Brook
MS, Political Science - Public Policy
Long Island University, C.W. Post Campus
MS, Education; School Counseling
State University of New York at Stony Brook
BS, Earth and Space Science; Psychology
Retired by choice July 2014 - Present
TEKsystems May 2010 - June 2014
Jim Newel CPA 1999 - 2013
Perot Data Services November 2006 - December 2008
Reliance Systems and Associates Inc. 1994 - December 2008
National Grid October 1996 - March 2006
Blue Cross Blue Shield of Rhode Island 1994 - 1996
schmid 1988 - 1993
Skills
COBOL, DB2, VSAM, CICS, Easytrieve, IMS DB/DC, Xpediter, IBM Mainframe, Syncsort, Testing, Visual Basic, Mainframe, EDI, Programming, Fileaid, Systems Analysis, JCL, Analysis, Requirements Analysis
Education
Clarkson University 1973 — 1978
bs, industrial management
Blue Cross Blue Shield of Rhode Island September 2011 - Present
Bank of New York Mellon March 2011 - September 2011
Natco Home Products December 2010 - February 2011
CLYDE UNION November 2008 - June 2009
Textron Fluid & Power June 2006 - November 2008
the903 November 2005 - June 2006
GTECH September 2002 - September 2005
Swarovski February 2000 - July 2002
Cherry Semiconductor 1988 - 1996
Skills
Superior Work Ethic, International &..., Calendar Management, Manage Complex Travel..., Dependable Team Player
Education
Johnson & Wales University
BS, Marketing
St. Peter School
St. Peter School
St. Peter School
St. Peter School
St. Peter School
Lifespan December 2006 - Present
Roger Williams Medical Center 2004 - 2006
Women and Infants Hospital 2003 - 2004
Blue Cross Blue Shield of Rhode Island 2000 - 2004
Southcoast Hospitals Group 1992 - 2000
Skills
Critical Care, Emergency Room, Trauma Nursing, ACLS, Case Managment, PALS, BLS, Acute Care, Nursing, Cpr Certified, ICU, Medical/Surgical, Emergency Medicine, Hospitals, Medication..., Healthcare Management, Healthcare, Nursing Education, Case Management, Inpatient, IV, Patient Advocacy, Telemetry
Education
University of Rhode Island 2009 — 2010
Nursing, RN to BSN degree
Bristol Community College 1989 — 1993
ADN, Nursing
Blue Cross Blue Shield of Rhode Island
Skills
Health Insurance, Claim, Life Insurance, Medicaid, Underwriting, Insurance, Employee Benefits, Actuarial Science, Managed Care, Medicare, Brokers, Disability Insurance, Long-term Care, HMO
Education
Bryant University 1994 — 1996
MBA, Finance
University of Rhode Island 1976 — 1981
MS, Pharmacy
Blue Cross Blue Shield of Rhode Island January 2009 - Present
Verisk Health June 2007 - January 2009
Skipping Stone March 2004 - June 2007
Harte-Hanks Data Technologies October 1999 - November 2002
Payette Associates August 1996 - May 1998
Skills
Business Objects, Analytics, Access, Data Warehousing, Data Analysis, Business Analysis, Project Management, Analysis, Process Improvement, Business Intelligence, Integration, Oracle, SQL, Databases, Requirements Analysis, SharePoint
Education
Bentley University 1998 — 1999
Master of Science, Computer Information Systems
Bridgewater State University 1992 — 1996
Bachelor of Science, Accounting
Blue Cross Blue Shield of Rhode Island
Skills
Health Insurance, Managed Care, Process Improvement, Forecasting, Underwriting, Leadership, Medicare, Actuarial Science, Strategic Planning, Financial Analysis, Healthcare, Insurance, Employee Benefits, Finance, HIPAA, Medicaid
Education
University of Rhode Island 2008 — 2015
MS, Nutrition
Bryant University 2001 — 2004
MBA, Management
University of Rhode Island 1996 — 2000
BA, Biology
University of Rhode Island 1996 — 2000
BS, Applied Mathematics
Twin River Casino June 2013 - Present
W.R. Cobb Online May 2012 - Present
Primerica Financial Services March 2005 - Present
Blue Cross Blue Shield of Rhode Island 2007 - 2011
Foxwoods Resort Casino August 1999 - May 2007
Education
Johnson and Wales University 1992 — 1994
Hotel and Restraunt Managment
Bristol high 1989 — 1992
High School Dipoloma
Blue Cross Blue Shield of Rhode Island 2003 - Present
Fidelity Investments 2000 - 2003
Secretary of State, Rhode Island - James Langevin 1994 - 2000
Skills
Nonprofits, Medicare, Public Relations, Insurance, Public Policy, Medicaid, Non-profits, Public Speaking, Claim, Strategic Planning, Social Media, Research, Fundraising, Healthcare, Contract Negotiation, Event Planning, Community Outreach
Education
Brandeis University
Bachelor of Arts (BA), Economics
Health Data Decisions February 2015 - Present
Self-employed October 2008 - Present
Self-employed January 2008 - Present
Blue Cross & Blue Shield of Rhode Island January 2013 - November 2014
Four Frogs Productions December 2011 - November 2014
The Sandra Feinstein-Gamm Theatre September 2013 - February 2014
Blue Cross Blue Shield of Rhode Island June 2011 - January 2013
Blue Cross Blue Shield of Rhode Island January 2010 - June 2011
Blue Cross Blue Shield of Rhode Island September 2009 - January 2010
Brown Alumni Schools January 2007 - March 2009
Skills
Medicare Star Ratings..., Editing, Theatre, Creative Writing, Training, PowerPoint, Process Improvement, Business Analysis, Dance, Microsoft Office, Access, Six Sigma, Microsoft Excel, Stage, Quality Management, Visio, Lotus Notes, Microsoft Word, Healthcare, Theatrical Production, Podcasting, Film Production, Medicare Advantage, HEDIS, Health Insurance, Healthcare Industry, House Management, Grant Writing, Excel, MS Project, Word, Proofreading, Writing, Acting, Musical Theatre, Film Actor, Ukulele, Singing, Music, People Skills, Shakespeare, Population Health
Education
Brown University 2002 — 2006
BA, Theatre Arts
Seabury Hall 1995 — 2002
High School Diploma, College-preparatory education
Circle in the Square Theater School
Sandra Feinstein-Gamm
Blue Cross Blue Shield of Rhode Island February 2011 - Present
SYSCO BOSTON, LLC August 2003 - May 2010
Honeywell January 2000 - November 2002
Honeywell December 1995 - December 1999
Skills
Finance, Accounts Receivable, Credit, Team Building, Microsoft Office, Customer Service, Recruiting, Management, Microsoft Excel, Account Management
Education
Johnson & Wales University
Accounting
University of Rhode Island
BA, English/History
Nutanix June 2013 - Present
Juniper Networks May 2012 - August 2012
Liberty Mutual Insurance May 2011 - August 2011
Blue Cross Blue Shield of Rhode Island June 2010 - August 2010
Skills
Linux, C++, C#, Perl, Test Automation, VBScript, JUNOS, Windows
Education
Boston University 2009 — 2013
Computer Engineering
Seekonk Public Schools March 2003 - Present
Blue Cross Blue Shield of Rhode Island 1989 - 2001
Skills
Information Literacy, Library, Library Management, Curriculum Development, Library Science, Collection Development, Library Instruction, Cataloging, Classroom, Instructional Technology, Digital Libraries, Public Libraries, Research, Teaching, Curriculum Design, Literacy, Editing, Public Speaking, Staff Development, Educational Technology, Web 2.0, Instructional Design, Community Outreach, Library Research, Customer Service, Electronic Resources, Social Media, Leadership, Lesson Planning
Education
University of Rhode Island 2006 — 2009
Masters in Library and Information Studies, School Librarianship
Bryant University 1981 — 1986
Bachelor of Science in Business Administration, Marketing
Blue Cross Blue Shield of Rhode Island September 2004 - Present
Skills
Benefits Administration, Employee Benefits, Talent Acquisition, Health Insurance, Employee Relations, HRIS, Performance Management, Deferred Compensation, College Recruiting, FMLA, Onboarding, Workers Compensation, Human Resources, Employee Training, Talent Management, Compensation & Benefit, Succession Planning
Education
Johnson & Wales University
B.S Management
Blue Cross & Blue Shield of Rhode Island September 2014 - Present
Blue Cross & Blue Shield of Rhode Island January 2013 - Present
Blue Cross Blue Shield of Rhode Island December 2008 - January 2013
Blue Cross Blue Shield of Rhode Island October 2005 - December 2008
Blue Cross Blue Shield of Rhode Island October 2003 - October 2005
Ross-Simons, Inc May 2001 - October 2003
Ross-Simons, INC January 2000 - May 2001
Skills
VBA, Access, Analytics, Databases, Oracle, SQL, Visual Basic, Program Management, Software Development, Data Analysis, Visio, Management, Process Improvement, Insurance, Business Analysis, Analysis, Leadership
Education
Rhode Island College 1998 — 2000
Bachelor of Science, Computer Information Systems
Community College of Rhode Island 1995 — 1997
Associates of Science, Accounting
Classical High School 1990 — 1994
Amica Mutual Insurance June 2014 - August 2015
Blue Cross & Blue Shield of Rhode Island September 2013 - June 2014
Blue Cross Blue Shield of Rhode Island November 2010 - September 2013
The Florida Aquarium January 2010 - May 2010
Skills
Non-profits, Medicare Advantage, Leadership, Employee Training, Event Planning, Community Outreach, Fundraising, Public Relations, Social Media, Customer Service, Microsoft Office, PowerPoint, Marketing, Social Networking, Strategic Planning, Microsoft Word, SAS programming, Data Analysis, Nonprofits, Microsoft Excel
Education
Belmont University 2015 — 2016
Master of Business Administration (M.B.A.)
University of Rhode Island - College of Business Administration 2013 — 2015
Master of Business Administration (MBA)
University of Tampa 2006 — 2010
Bachelors, Advertising & Public Relations
Cranston High School West 2002 — 2006
Belmont University
Belmont University
Adecco May 2012 - June 2012
Collabera May 2011 - December 2011
Dell Perot Systems June 2003 - August 2009
Blue Cross Blue Shield of Rhode Island August 1998 - May 2003
Commercial Union Insurance Companies July 1997 - August 1998
American Insulated Wire February 1996 - July 1997
Skills
COBOL, VSAM, JCL, DB2, SDLC, SQL, Quality Center, Mainframe, Testing, Lotus Notes, CICS, Easytrieve, Access, Business Intelligence, Systems Analysis
Education
Community College of Rhode Island 1973 — 1975
A.S., Computer Science
Smart Management September 2013 - Present
Smart Management, Inc. July 2011 - September 2013
Tourtellot & Co., Inc July 2007 - June 2010
Vesuvio's October 2004 - October 2009
Blue Cross Blue Shield of Rhode Island September 2002 - February 2004
Blue Cross Blue Shield of Rhode Island May 2002 - August 2002
Blue Cross Blue Shield of Rhode Island October 2001 - April 2002
Blue Cross Blue Shield of Rhode Island June 1998 - September 2001
Blue Cross Blue Shield of Rhode Island June 1995 - May 1998
Blue Cross Blue Shield of Rhode Island April 1987 - May 1995
Skills
Testing, Program Management, Leadership, Management, Quality Assurance, Customer Service, Software Documentation, Vendor Management, Project Management, Healthcare, HIPAA, Team Leadership, Budgets, Troubleshooting, Process Improvement
Education
Community College of Rhode Island 1975 — 1977
AS, Business
Community College of Rhode Island 1975 — 1977
AS, Business
Blue Cross Blue Shield of Rhode Island January 2006 - October 2011
Blue Cross Blue Shield of Rhode Island May 1997 - January 2006
Blue Cross Blue Shield of Rhode Island October 1992 - May 1997
Blue Cross Blue Shield of Rhode Island June 1991 - October 1992
Blue Cross Blue Shield of Rhode Island December 1988 - June 1991
Blue Cross Blue Shield of Rhode Island June 1987 - December 1988
Skills
Financial Planning, Forecasting, Analysis, Budgeting, Management, Strategic Financial..., Financial Modeling, Budgets, Strategic Planning, Financial Analysis, Cross-functional Team..., Strategy
Education
University of Rhode Island 1984 — 1987
MBA, Finance Concentration
University of Rhode Island 1981 — 1984
Maters of Chemisty Program
Central Connecticut State University 1976 — 1981
BS, Chemistry, Biology, Calculus, Physics
Gilbert 1972 — 1976
diploma
Blue Cross Blue Shield of Rhode Island Employer Support SpecialistBlue Cross and Blue Shield of Rhode IslandJanuary 2014 - December 2014
Education
Framingham State College 2005 — 2009
Bachelor of Arts (B.A.), Communication, General