BROADSPIRE a CRAWFORD COMPANY
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BROADSPIRE a CRAWFORD COMPANY Employees
Veolia North America 2014 - Present
OfficeMax November 2009 - June 2014
Broadspire, A Crawford Company November 2002 - April 2009
Crawford and Company December 2003 - November 2006
Crawford & Company November 2002 - December 2003
Dean Foods Company January 1997 - September 2002
Skills
Insurance, Property & Casualty..., Team Building, Commercial Insurance, Risk Management, Workers Compensation, Leadership, Training, Management, Program Management, Budgets, Negotiation, Risk Financing, Claims Management, Strategic Planning, Strategy, Employee Benefits, Mergers & Acquisitions, Cross-functional Team..., Business Planning, Human Resources, Claim, Business Development, Executive Management, Liability, Talent Management
Education
Triton-College 1980 — 1982
Insurance Institute of America
Sutherland Global Services November 2014 - May 2015
Asurion September 2012 - August 2014
Eclipse Web Media January 2012 - May 2012
Freelance / Graphic Design Services November 2007 - November 2009
YTB Travel November 2007 - November 2009
Broadspire: A Crawford Company August 2006 - July 2007
The House of God Inc June 2003 - June 2006
Skills
Office Administration, Database Administration, Customer Service, Data Entry, Inventory Accuracy, Travel Planning, Travel Management, Reservation, Graphic Design, QuickBooks, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Spreadsheets, Website Development, Typing, Reports Analysis, Filing, Problem Solving, Electronics, Computer Aided Dispatch, WordPress, Teaching, Event Planning
Education
Liberty University 2012 — 2017
Bachelor of Science (BS), Psychology, Senior
Ashworth College 2010 — 2011
Associate of Science (A.S.), Psychology
Ashworth College 2008 — 2009
Career Diploma, Graphic Design
UniTek Global Services March 2013 - Present
Crawford & Company July 2011 - July 2012
Broadspire, a Crawford Company October 1998 - June 2011
Crawford and Company August 1997 - December 1998
Crawford and Company January 1994 - July 1997
Crawford and Comapny January 1990 - December 1993
Skills
Accounting, Mergers, Accounts Receivable, Inventory Management, Data Entry, Risk Management, Team Building, Claim Investigation, Claim, Performance Management, Account Management, Sales, Sales Management, Salesforce.com, Social Media, Insurance, Social Networking, Claims Management, Property & Casualty..., Legal Liability, Subrogation, Liability, Casualty, Commercial Insurance, Management, Workers Compensation, Reinsurance, Budgets, Employee Benefits, New Business Development, Underwriting, CRM, Excess, Employment Practices..., Property Damage, General Insurance, Health Insurance, Litigation Management, Insurance Law, Workers' Compensation..., Mergers & Acquisitions, Commercial Lines, Claims Handling, Executive Management, Professional Liability, Adjustments, Claims Resolution, Liability Analysis, Brokers, Accident
Education
CPCU Designation - Current Member Valley Forge Chapter 1981 — 1986
Chartered Property Casualty Underwriter, Insurance
Montana State University-Bozeman 1973 — 1977
Bachelor's Degree, Business
Broadspire a Crawford Company September 1996 - Present
Prime Healthcare Services 2013 - 2013
Aria Health 2006 - 2013
Kemper National Services/ Broadspire 1998 - 2002
Kemper National Services 1996 - 2000
Staff Nurse 1988 - 1996
Northeastern Hospital 1981 - 1989
Skills
Medical Case Management, Nursing, Marketing, Quality Assurance, Workers Compensation, Management, Sales, Medicare, Claims Management, Managed Care, Clinical Research, Healthcare Management, Utilization Management, Claim, Rehabilitation, Medicine, Leadership, Insurance, Employee Benefits, Physician Relations, Home Care
Education
Northeastern Hospital- Temple University School of Nursing 1979 — 1981
RN
Penn State University
Nursing
KONE December 2013 - Present
N/A January 2004 - Present
Professional Respiratory Care Services November 2011 - January 2012
T and M Air Solutions July 2011 - August 2011
Humana October 2010 - May 2011
BROADSPIRE a CRAWFORD COMPANY July 2008 - July 2010
SOUTHWEST CHARTER LINES, INC February 2008 - June 2008
CRITICAL NURSING SOLUTIONS May 2007 - February 2008
Southwest Charter Lines, Inc February 2006 - May 2007
Earnhardt Superstition Ford May 2004 - July 2005
Skills
Microsoft Office, Customer Relations, Billing, Excel, Administrative Support, General Office Duties, General Administration, Accounts Receivable, Government Contracts, Word, Access, PowerPoint, Lotus Notes, Outlook, Recruiting, Training, Customer Service, Invoicing, Administrative..., Microsoft Excel, Payroll, Leadership, Spreadsheets, Office Administration, Fax, Office Equipment, Confidentiality, Calendars, Appointment Scheduling, Administrative..., Human Resources
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Management and Healthcare Management
University of Phoenix 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Optum Health February 2014 - Present
Broadspire a Crawford Company May 2006 - October 2013
Crawford & Company March 1985 - May 2006
Skills
Nursing, Utilization Management, Claim, Medicare, Managed Care, Healthcare, Insurance, Claims Management, Workers Compensation, Healthcare Management, Case Managment, Health Insurance, Disease Management, Hospitals, Home Care, HIPAA, Healthcare Information..., EMR, Medical Terminology, Liability, Elder Care, Long-term Care, Medicaid, Utilization Review, Medical Case Management, Certified Case Manager, Case Management
Education
SUNY
BS, Nursing Science
Samaritan Hospital School of Nursing
Diploma, Registered Nursing/Registered Nurse
The Andrews Institute October 2011 - Present
The Andrews Institute 2008 - October 2011
Broadspire - A Crawford Company July 2000 - March 2008
Christian Counseling Center / Baptist Healthcare July 2001 - October 2004
National Healthcare Resources / Resolve Rehabilitation May 1996 - February 2000
Office of Hearings and Appeals April 1993 - April 1996
Rehabilitation Management, Inc April 1993 - July 1994
Kemper National Services April 1992 - March 1993
Cal Poly State University January 1990 - June 1991
Education
Cal Poly San Luis Obispo 1990 — 1991
M.Ed, Counseling and Guidance/ H.R.
Encinitas High School
Broadspire, a Crawford Company November 2006 - Present
Crawford & Company January 2006 - November 2006
Crawford & Company January 2004 - January 2006
Hartford Financial & Specialty Risk Services January 1994 - January 2004
HARTFORD FINANCIAL & SPECIALTY RISK SERVICES January 1993 - January 1994
HARTFORD FINANCIAL & SPECIALTY RISK SERVICES, Dallas, TX January 1985 - January 1993
HARTFORD FINANCIAL & SPECIALTY RISK SERVICES January 1980 - January 1985
Skills
Budgets, Negotiation, Project Management, Managerial Finance, Sales Presentations, Real Estate Planning, Claim, Staff Development, Customer Satisfaction, Insurance, Underwriting, Claims Management, TPA, Risk Management, Management, Leadership, Personnel Management, Commercial Lines, General Insurance, Workers Compensation, Litigation Management, Casualty, Liability, Brokers, Professional Liability, Property & Casualty...
Education
The University of Texas at Permian Basin, Odessa, TX 1980 — 1982
BBA, Business Administration
Odessa College 1977 — 1980
Associates in Accounting
Broadspire September 2015 - Present
Crawford & Company September 2003 - Present
Crawford and Company January 2009 - June 2011
Broadspire, a Crawford Company September 2003 - January 2009
Medmarc Casualty Insurance April 2003 - September 2003
American Country Insurance January 2001 - April 2003
Skills
Product Liability, Injury, Premises Liability, Liability, General Liability, Account Management, Team Building, Sales, Property Damage, Workers Compensation, Professional Liability, Litigation Management, Claim Investigation, Workers' Compensation..., Automobile Liability, Liability Analysis, Subrogation, Investigation, Property Claims, Claims Investigations, Claim, Claims Handling, Insurance, Legal Liability, Public Liability, Claims Management, Commercial Insurance, Property & Casualty..., General Insurance, Casualty Insurance
Education
AICPCU/IAA 2013 — 2013
Property Technical Certificate, I and II, Claims, Passing
AICPCU/IAA 2002 — 2006
Designation, Claims
Illinois State University 1996 — 2001
Bachelor of Arts, Criminal Justice Sciences
Berkley Southeast Insurance Group November 2013 - Present
Insurance Consulting June 2012 - Present
Gallagher Bassett January 2013 - October 2013
Reckitt Benckiser August 2011 - June 2012
QBE Regional Insurance April 2009 - August 2011
CNA Insurance 2007 - April 2009
BROADSPIRE a CRAWFORD COMPANY 2005 - 2007
SEQUOIA INSURANCE COMPANY 2004 - 2005
Zenith Insurance Company 2000 - 2004
Hartford Insurance Group 1979 - 2000
Skills
Claims Handling, General Insurance, Workers Compensation, Commercial Insurance, Workers' Compensation..., Property & Casualty..., Claim, Insurance, Team Building, Deferred Compensation, Employee Benefits, Liability, Claims Resolution, Litigation Management, Change Management, Casualty, Claims Management, Risk Management, Management, Leadership, Reinsurance, Legal Liability, Claim Investigation, Financial Risk, Underwriting, Process Improvement
Education
University of Phoenix 2001 — 2003
Masters, Organizational Management
Johnson State College 1984 — 1986
Bachelors, Business
Broadspire a Crawford Company December 2007 - Present
iWire, Inc April 2003 - October 2007
Opus Educational Software March 2000 - February 2003
IBERSIS Grupo Union Fenosa 1997 - 1999
Education
Microsoft Certified Professional 2006 — 2007
MCSD, Microsoft Certified Solution Developer
Microsoft Certified Professional 2004 — 2006
MCAD, Microsoft Certified Application Developer
Universidad Simón Bolívar 1991 — 1996
Computer Engineer, Computer Science
Broadspire- A Crawford Company June 1999 - Present
Kemper National Services 1999 - 2006
Rehabilitation Management 1997 - 1999
Skills
Case Management, Insurance, Recruiting, Account Management, Workers Compensation, Workers' Compensation..., Process Improvement, Risk Management, Claims Management, Liability, Health Insurance, Property & Casualty..., Healthcare, Strategic Planning, Managed Care, Commercial Insurance, Negotiation, Casualty, Litigation Management, Team Building, Psychotherapy, Claim Investigation, Public Speaking, Management, Microsoft Excel, Customer Service, Claim, Employee Benefits, Legal Liability, Subrogation, Underwriting, Training, Case Managment, Medical Case Management, Microsoft Office, Employee Relations, Medicare, Vendor Management
Education
University of Illinois at Urbana-Champaign 1992 — 1994
Master of Science (M.S.)
Northern Illinois University
Bachelor of Arts (B.A.)
Broadspire July 2014 - Present
Aon e-Solutions March 2008 - January 2014
Broadspire, A Crawford Company 2005 - 2008
Broadspire (Crawford & Company) 2000 - 2005
Kemper National Services 1993 - 1999
Skills
Claims Management, Requirements Analysis, Insurance, Project Management, Vendor Management, Claim, Process Improvement, Workers Compensation, Property & Casualty..., Underwriting, Risk Management, Software Documentation, Project Portfolio..., Change Management, Commercial Insurance, Business Analysis, Analysis, Reinsurance, Business Process..., SDLC
Education
Long Island University, C.W. Post Campus
BS, Business Administration
Nova Southeastern University
Master's in progress, Business Administration
Randstad February 2014 - Present
Ranstad Healthcare April 2013 - May 2013
HCRS-Inc November 2011 - July 2012
Walgreens November 2010 - October 2011
First Insurance Management August 2010 - December 2010
Broadspire, A Crawford company September 2008 - July 2009
Coventry Workers Compensation Division July 2005 - April 2008
Genesis Eldercare Randallstown Center March 2005 - June 2005
Workers Compensation Review Center-Joint Venture October 2003 - January 2005
Skills
Utilization Management,..., Review, Documentation..., Quality Assurance, Quality Management, Medical Records, Home Care, Healthcare, Medicaid, Medicare, Case Management
Education
University of Florida 2008 — 2009
certification, Medicare Set-Aside Consultant Certification Course
Anne Arundel Community College 1979 — 1983
Associate's Degree, Registered Nursing/Registered Nurse
Broadspire October 2007 - Present
Crawford and Company 2006 - Present
Broadspire, a Crawford Company 1995 - Present
Skills
Workers Compensation, Claims Management, Managed Care, Claim, Insurance, Property & Casualty..., Healthcare, Healthcare Management, Medicare, Casualty, Nursing, Case Managment, Health Insurance, Liability, Professional Liability
Education
Charity Hospital School of Nursing
RN-Diploma, Nursing
Louisiana State University Health Sciences Center
RN, RN
Broadspire, a Crawford Company September 1996 - Present
Education
Northeastern University
BS, Nursing
Lesley University
Bachelor of Science (BS), Human Services
Crawford and Company February 2008 - Present
Broadspire, a Crawford Company February 2008 - Present
Skills
Recruiting, Leadership, Talent Acquisition, Human Resources, Employee Benefits, Hiring, Employee Relations, Management, Onboarding, Employee Engagement, Training, Benefits Administration, HR Policies, FMLA, Sourcing, Temporary Placement, Invoicing, Applicant Tracking..., Negotiation, Workers Compensation, Interviews, New Hire Orientations, Insurance, Employment Law, Workers' Compensation..., Employee Training, Organizational..., Compensation & Benefits, HR Management, HR Project Management
Education
Professional in Human Resources (PHR) 2011 — 2014
Strayer University 2008 — 2011
Human Resources Management
American InterContinental University
Broadspire February 2010 - Present
Crawford & Company / Broadspire 2007 - Present
Broadspire, A Crawford Company 1995 - Present
Kemper Insurance Company 1995 - 2003
Material Damage Adjustment 1989 - 1995
Skills
Insurance, Liability, Property & Casualty..., Workers Compensation, Casualty, Claim, Claims Management, Legal Liability, Commercial Insurance, General Insurance, Risk Management
Education
Rutgers University-New Brunswick 1983 — 1988
BA, Economics, English
Patriot Care Management (formerly, Managed Care Risk Services - MCRS) January 2010 - Present
Broadspire, a Crawford Company July 1995 - November 2009
Jordan and Associates November 1992 - January 1995
Aetna Casualty & Surety Company August 1983 - November 1992
Skills
Claim, Medicare, Disease Management, Managed Care, Utilization Management, Training, Case Managment, Workers Compensation, Program Management, Management, Insurance, Health Insurance, Liability, Utilization Review, Legal Liability, Professional Liability, Commercial Insurance, Case Management, Property & Casualty..., Reinsurance
Education
University of Florida 1996 — 1998
Post Graduate Studies, Rehabilitation - Life Care Planning
University of South Florida 1974 — 1979
Bachelor of Science, Nursing (BSN)
Broadspire, A Crawford Company July 2013 - Present
Bartech Group February 2015 - May 2015
Broadspire April 2013 - July 2013
Argonaut Group July 2011 - February 2012
Gallagher Bassett June 2008 - March 2010
Zurich Insurance January 2008 - April 2008
Crawford & Company March 1998 - February 2001
Skills
Claims, Customer Service, Microsoft Office, Compliance, Workers Compensation, Negotiation, Insurance, Claims Management, Claim, Subrogation, Team Building, Risk Management, Commercial Insurance, Legal Liability, Underwriting, Employee Relations, Litigation Management, Property & Casualty..., Budgets, Workers' Compensation..., Training, Recruiting, Coaching, Casualty, Performance Management, Liability, Employee Benefits, Claim Investigation, Claims Resolution, Commercial Lines, Excess, General Insurance
Education
Kaplan University 2007 — 2013
Business Administration
Aquinas Dominican High School 1971 — 1975
High School, College Preparatory
York Risk Services Group January 2012 - Present
Broadspire a Crawford Company January 1990 - January 2011
AIAC 1986 - 1989
Skills
Claim, Insurance, Workers Compensation, Legal Liability, Risk Management, Leadership, Management, Training
Education
South University 2011 — 2013
Associates, Allied Health Science
York College 1975 — 1977
Science
Broadspire, a Crawford Company April 2007 - Present
Crawford & Company October 2004 - June 2006
McLarens Toplis March 1998 - November 1999
CNA Insurance April 1996 - March 1998
Crawford & Company June 1994 - March 1996
Crawford & Company June 1992 - June 1994
Crawford & Company October 1989 - June 1992
Skills
Casualty Insurance, Claim, Claim Investigation, Insurance, Legal Liability, Liability, Litigation Management, Workers Compensation, Risk Management, General Insurance
Education
Iowa State University 1982 — 1986
BA, Journalism
Broadspire, a Crawford Company November 1992 - Present
Education
Roosevelt University
BSBA, Business
Strategic Consulting Services/Great Northern Consulting Company March 2010 - Present
Broadspire a Crawford Company October 1999 - March 2010
Skills
Vocational..., Workers Compensation, Case Managment, Disability Management, Disability Insurance, Vocation, Disabilities, Career Counseling, Resume Writing, Insurance, Customer Service, Coaching, Public Speaking, Microsoft Office, Career Development
Education
University of Arkansas at Little Rock 2006 — 2008
Master of Arts (M.A.), Rehabilitation Counseling
Western Washington University 1989 — 1994
Bachelor of Arts (B.A.), Education