BT Global Services
Industry: Telecommunications company
DescriptionBT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services. Customer service: 0800 800150 Bill pay: 0800 443311 CEO: Gavin Patterson Subsidiaries: EE Limited, Plusnet, Openreach, BT Group, BT Italia,
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BT Global Services Employees
BT Global Services March 2015 - Present
Nalco, An Ecolab Company July 2012 - February 2015
Belvarosi Tanoda Foundation High School September 2003 - July 2012
Central European University September 2011 - June 2012
Skills
ESL, Teaching, Research, English, Intercultural..., Mentoring, University Teaching, Lecturing, Tutoring, Translation, Foreign Languages, Higher Education, Public Speaking, Proofreading, International Relations, Editing, Word, Excel, Access,...
Education
Eötvös Loránd Tudományegyetem 2007 — 2009
Ph.D. studies in English Romanticism(Unfinished)
Károli Gáspár Református Egyetem 1998 — 2003
MA in English Language and Literature/TEFL
Capgemini Consulting June 2013 - Present
MIT Center for Digital Business October 2012 - October 2013
Capgemini Consulting August 2010 - June 2013
Georgetown University August 2008 - August 2010
Capgemini June 2009 - July 2009
BT Global Services September 2006 - August 2008
BT Global Services September 2004 - August 2006
Microsoft October 2003 - June 2004
Skills
Management Consulting, Business Transformation, Strategy, Business Analysis, Business Strategy, Business Process..., IT Strategy, Program Management, Project Management, Financial Modeling, Change Management, Business Development, Telecommunications, Competitive Analysis, Organizational Design, Business Process, Consulting, Digital Transformation
Education
Georgetown University - The McDonough School of Business 2009 — 2010
MBA
Fordham University 2000 — 2004
BS
Trinity College, Dublin 2002 — 2003
Level 3 Communications April 2014 - Present
Alliant Technologies June 2013 - April 2014
KCI Focused Solutions January 2013 - June 2013
Wavecom Solutions January 2010 - December 2012
BT Global Services 2007 - January 2010
BT Infonet 2003 - 2007
Infonet 1995 - 2003
Skills
VoIP, Managed Services, WAN, Telecommunications, Call Center, Vendor Management, IP, Team Building, Network Operations, Customer Relations, Team Management, Service Delivery, TCP/IP, Problem Solving, Customer Satisfaction, SIP Trunking, Performance Metrics, Computer Network..., MPLS, Customer Experience, Program Management, Team Leadership, Management, Networking, Leadership, Professional Services, Project Planning, Customer Service, Product Management, Sla, Service Management, Outsourcing, Troubleshooting, Integration, Solution Selling, Telephony, ITIL, Incident Management, Call Centers, IT Service Management, CRM
Education
Dominican College of Blauvelt 1990 — 1995
BSBA, Management
Mount Saint Mary College
Graduate Studies, Management
BT 2007 - Present
BT Global Services 2007 - Present
International Network Services 1999 - Present
INS February 1999 - March 2007
Alltel August 1997 - February 1999
McKesson April 1995 - August 1997
Planned Parenthood of New York City 1986 - 1995
Skills
Penetration Testing, Routers, Vulnerability Management, Security, ITIL, Network Security, Information Security..., Vulnerability Assessment, Solution Design, Pre-sales, Consultancy, WAN, Cisco, VoIP, CISSP, Telecommunications, Security Assessments, Information Security..., Network Engineering, Switches, ISO 27001, LAN/WAN, Cisco Technologies, Information Security, Managed Services, LAN-WAN
Education
Excelsior College 1990 — 1991
Bachelor of Science (BS), Computer Software
Northland College 1987 — 1991
Outdoor Education
VCS-1984
VCS-1984
VCS-1984
VCS-1984
VCS-1984
Avaya October 2013 - Present
BT Global Services June 2011 - October 2013
IBM November 2009 - June 2011
Sykes March 2008 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Negotiation, Account Management, Team Leadership, Project Management
Education
Ecole supérieure de Gestion 2007 — 2008
BGF KKFK 2004 — 2008
Bachelor's degree, Economics
BT Global Services July 2014 - Present
Wipro Technologies April 2012 - Present
Health Care October 2011 - March 2012
Hawthorne Residential Partners October 2009 - June 2011
The Bank of Canton June 2005 - June 2009
Eastern Bank August 2003 - May 2005
Skills
•Fluent in English,..., •CSR, Banking,..., Active Directory, Banking, Management, Troubleshooting, Windows Server, Sales, Interpretation, Translation, Windows XP
Education
Sanford- Brown College 2011 — 2012
Medical Billing and Coding
Georgia State University 2009 — 2011
Liberal Arts, Foreign Languages and Literatures, General
Massasoit College 2005 — 2009
Business Administration
Microsoft Corporation May 2008 - Present
BT Global Services September 1998 - May 2008
Skills
Cloud Computing, Partner Management, Solution Selling, Managed Services, SaaS, Go-to-market Strategy, B2B, Management, Channel, Business Alliances, Enterprise Software, Strategic Partnerships, Professional Services, Channel Strategy, Channel Partners, Pre-sales
Education
DePauw University 1990 — 1994
East Asian Studies, Business
Boingo Wireless December 2013 - Present
Crowd Source Development 2013 - Present
BT Global Services 2005 - 2012
BT Infonet 2005 - 2007
Infonet Services Corporation April 2001 - February 2005
Infonet Services Corporation April 1999 - March 2001
Infonet Services Corporation February 1994 - March 1999
SmithKline Beecham 1985 - 1993
Rhône-Poulenc Rorer 1989 - 1991
Skills
Mobile Communications, Mobile Devices, Telecommunications, Wireless, Professional Services, Unified Communications, Product Management, Solution Selling, Business Transformation, Lean Six Sigma, Service Delivery, Strategic Partnerships, Cloud Computing, IP, WAN, MPLS Networking, Broadband, SaaS, Outsourcing, Sales Management, Vendor Management, Strategy, Business Development, Channel, Product Marketing, Enterprise Software, Product Development, Pre-sales, Leadership, Networking, Security, IT Service Management, MPLS, Go-to-market Strategy, Business Alliances, Executive Management, Management, International Sales, Entrepreneurship, Analyst Relations, Analytics, Business Planning, Selling, Agile Methodologies, Global Brand Development, On-Demand Marketing, Marketing Communications, Cross-functional..., Virtualization, Mergers & Acquisitions
Education
Drexel University
Bachelor of Science (BS), Electrical Engineering
Pepperdine University
Master of Business Administration (MBA), Graziadio School of Business & Management
The Hackett Group 2015 - Present
Independent January 2005 - Present
Internap Network Services, Inc. 2006 - 2007
Cingular Wireless 2005 - 2006
DC Venture Partners 1996 - 2005
BT Global Services 1988 - 1994
Skills
Strategy, Mergers & Acquisitions, Start-ups, Forecasting, Cross-functional Team..., Business Planning, Project Management, Analysis, Management Consulting, Finance, Business Process..., Business Development, Management, Strategic Planning, Budgets, Pricing, Financial Analysis, Analytics, Leadership, Process Improvement, Business Strategy, Product Management, New Business Development, Program Management, Operations Management, Change Management, Risk Management, Consulting, Mergers, Contract Negotiation, Data Analysis, Product Development, Quantitative Analytics, Predictive Analytics, Regression Models, Linear Regression, SAS, Algorithm Design, Tableau, Data Visualization, Big Data, Statistical Programming, Data Mining, Multivariate Analysis, Regression Testing, Telecommunications, Strategic Partnerships, Business Analysis, Data Science
Education
Georgia Institute of Technology 1994 — 1996
MBA / MS, Finance, 4.0
University of Connecticut 1983 — 1987
BA, Economics, Math, Statistics
Morpho Detection, Inc. April 2008 - Present
BT Global Services April 2006 - April 2008
GE December 2005 - April 2006
US Army July 1997 - December 2005
NetStar Systems, Inc. September 2003 - December 2003
MCI/Worldcom February 2002 - September 2003
Skills
Technical Support, Troubleshooting, Network Administration, Testing, Linux, Customer Service, Information systems..., Team Leadership, Networking, Digital Forensics, Windows, TCP/IP, Cisco Routers, Leadership, Visio, Creative Problem Solving, Servers, Microsoft Office, Outlook, LAN-WAN, Fiber Optic Networks, Fedora, Microsoft Excel, Microsoft Word, Catalyst Switches, Satellite Communications, Satellite Ground Systems, CT X-Ray Maintenance, NAS, Military Experience, VSAT, Cat6, Fiber Optic Cable, Research, Telecommunications, PowerPoint, UAV Maintenance, Unix, Visual C++, Information Security, Object Oriented Design, Vulnerability Analysis, Process Improvement, Risk Management, System Administration, Remote Access, Problem Solving
Education
DeVry University-California 2006 — 2009
Bachelor of Science (BS), Computer Information Systems
Rancho Cordova Senior High School
High School
PAE December 2013 - Present
US Department of Homeland Security - NPPD (Contractor) January 2013 - December 2013
BAE Systems May 2010 - October 2012
Intelsat November 2007 - May 2010
BT Global Services April 2001 - November 2007
Skills
Financial Reporting, Accounts Payable, Account Reconciliation, Accounts Receivable, Costpoint, General Ledger, Internal Controls, Microsoft Excel, Variance Analysis, Accruals, Managerial Finance, GAAP, Cost Accounting, Sarbanes-Oxley Act, Journal Entries, Process Improvement, Finance
Education
Shenandoah University 2006 — 2007
Master of Business Administration (MBA)
George Mason University 2001 — 2004
Bachelor of Science (BS), Accounting
FireEye, Inc. April 2015 - Present
BT Global Services January 2014 - Present
Trend Micro February 2009 - 2014
Market Consulting Group 2008 - 2008
SurfControl October 2006 - November 2007
Nokia March 2000 - October 2006
Skills
SaaS, Cloud Computing, Product Management, Go-to-market Strategy, Strategy, Servers, Messaging, Marketing, Leadership, Enterprise Software, Positioning, Channel Partners, Product Marketing, Salesforce.com, Product Development, Pre-sales, Business Development, Team Building, Competitive Analysis, Security, Network Security, Budgets, Start-ups, Team Management, Mobile Devices, Management, Sales, Virtualization, Channel, Marketing Strategy, Sales Enablement, Computer Security, Strategic Partnerships, Solution Selling
Education
University of San Francisco 2011 — 2013
MS Information Systems Security
Golden Gate University 1990 — 1996
MBA
University of California, Santa Cruz
BA
BT Global Services 2013 - 2014
BT Global Services 2013 - 2014
Auchan Hungary September 2009 - April 2013
Freelance September 2006 - September 2009
IEP Lille, Lille 2 - Faculté des sciences juridiques, EFAP, ISEG September 2003 - August 2006
Education
Eötvös Loránd Tudományegyetem 2006 — 2008
Master of Arts (M.A.), Language Interpretation and Translation
Lille 3, Paris VIII 2004 — 2005
Maitrise, Histoire, littérature et civilisation américaine
Debreceni Egyetem 1994 — 2001
Master of Arts (M.A.)
BT Global Services February 2015 - Present
Embassy of Hungary in Warsaw July 2013 - August 2013
Chancellery of Sejm April 2013 - July 2013
ELTE SU January 2012 - February 2013
Erasmus Student Network September 2008 - February 2013
Ministry of Foreign Affairs Hungary September 2012 - October 2012
Hungarian Academy of Sciences January 2011 - June 2011
Malev Hungarian Airlines June 2007 - August 2007
Skills
Politics, International Relations, Political Science, European Union, English, German, Polish, SPSS, Youth Organizations, Scholarships, Traineeships, Living Abroad, Project Management, Organization, Teamwork, Multitasking Skills, Research, Prezi, Microsoft Office
Education
European Academy of Diplomacy 2014 — 2015
extracurricular course, Academy of Young Diplomat
Macquarie University 2014 — 2014
Exchange Student, International Relations and Affairs
Eötvös Loránd Tudományegyetem 2011 — 2014
Master's degree, International Relations and Affairs
Ruprecht-Karls-Universität Heidelberg 2013 — 2013
Erasmus, Political Science and Government
Eötvös Loránd Tudományegyetem 2008 — 2011
Bachelor's degree, Social Sciences
BT Global Services December 1999 - Present
Skills
VoIP, Unified Communications, Telecommunications, MPLS, Strategy, New Business Development, Managed Services, Business Development, IP, LAN-WAN, Leadership, Management, Pre-sales, Sales, Sales Operations, Solution Selling
Education
Florida International University - College of Business Administration 2011 — 2012
Master of Business Administration (MBA), MBA
Universidad Nacional de Costa Rica 2001 — 2001
Diploma in Project Management
Instituto Tecnológico de Santo Domingo 1992 — 1996
Engineer's degree, Electrical and Electronics Engineering
PIVOTAL Integrated HR Solutions January 2015 - Present
AppleOne Employment Services August 2006 - January 2015
Summit Employment Solutions January 2005 - July 2006
BT Global Services January 2004 - October 2004
NHS June 2003 - April 2004
Skills
Recruiting, Sourcing, Human Resources, Talent Acquisition, Management, Temporary Placement, Employee Training, Contract Recruitment, Time Management, Temporary Staffing, Screening, Permanent Placement, Hiring, People Skills, Contract Negotiation, HRIS, Payroll, Screening Resumes, Applicant Tracking..., Employee Relations, Customer Retention, Workplace Safety, Technical Recruiting, Cold Calling, Employee Counseling, Talent Scouting, Employee Benefits, Internet Recruiting, Talent Management, Direct Hires, Industrial Relations, Interviews, Employee/Labor Relations, Workplace Violence, Payroll Administration, Recruitment/Retention, Training Of Staff, Sales Recruitment, Human Relations, Executive Search, Staffing Services, Benefits Negotiation, College Recruiting, Onboarding, Recruitment Advertising, Taleo, Resume Writing, New Hire Orientations, Employer Branding
Education
George Brown College 1998 — 2000
Diploma, Marketing
BT Global Services August 2015 - Present
BT Global Services October 2013 - August 2015
BT Global Services January 2012 - October 2013
Nokia September 2009 - December 2011
Tele-For Kft. July 2008 - August 2009
Skills
Service Management, Telecommunications, Outsourcing, Managed Services, Pre-sales, MPLS, ITIL
Education
Eötvös Loránd University 2001 — 2006
Growww Digital February 2015 - Present
BT Global Services January 2010 - February 2015
BT Global Services August 2007 - January 2010
Inform Média June 2005 - August 2007
Skills
Service Delivery, Telco, MPLS, Managed Services, Unified Communications, Telecommunications, MPLS VPN, Product Management, SDH, Virtual Teams, Business Case, Ethernet, Stakeholder Management, QoS, VoIP, Cloud Computing, Project Delivery, WAN, Pre-sales, Routing, Broadband, Proposition Development, Data Center, Cisco Technologies, Telepresence, Network Engineering, VPN, BGP, Telephony, Frame Relay, VAS, LAN-WAN, Sales Engineering, Sla, IP, Video Conferencing, TCP/IP, Routers
Education
Debreceni Egyetem 1999 — 2005
Master of Arts (MA), History & English Teacher
BT Global Services September 2015 - Present
Verizon May 2011 - Present
Verizon Business November 2000 - May 2011
Skills
Telecommunications, Managed Services, Cloud Computing, Data Center, Solution Selling, Account Management, Direct Sales, MPLS, Co-location, Professional Services, SaaS, Salesforce.com, Strategic Partnerships, Unified Communications, VoIP, Virtualization, Vendor Management
Education
Florida Atlantic University
Orange Business Services July 2013 - Present
Vital Network Services August 2012 - October 2013
BT Global Services March 2008 - March 2011
ASSOCIATED PRESS October 2001 - March 2007
GEICO 2007 - 2007
Skills
Service Desk, Incident Management, ITIL, SLA, Troubleshooting, Customer Service, Data Center, Sla, Collections, IT Service Management, WAN, Accounts Receivable, VoIP, MPLS, Cisco Technologies, Switches, Managed Services, Service Delivery, DNS, Routers, Disaster Recovery, Vendor Management, IP, VPN, Management, Firewalls, BMC Remedy, Networking, Frame Relay, Telecommunications, IT Operations, CCNA, Windows XP, Citrix, TCP/IP, Security, Computer Network..., LAN-WAN, Network Engineering, Network Architecture, VMware, System Deployment, Windows 7, Call Centers, Network Security, IT Management, Network Design, Technical Support
Education
DeVry University 2005 — 2007
AAS, Applied Science in Network and Communications Management
LaSalle Computer Learning Center
Network, Security +, CCNA
BT Global Services August 2014 - Present
fitRaise February 2014 - June 2014
Hobson Manufacturing October 2013 - January 2014
Sanamöbel February 2013 - September 2013
Holland Colours May 1997 - February 2013
Skills
Coatings, Lean Manufacturing, Plastics, Plant Management, Additives, 5S, Sustainability, Recycling, Sales Management, Photography, Photoshop, New Business Development, Continuous Improvement, Extrusion, Sales, Coaching, Project Management, Management, HTML, JavaScript, CSS, Telecommunications, Solution Selling, B2B, Account Management, Leadership, Change Management, Strategy, Business Development
Education
Delft University of Technology 1988 — 1994
Master of Science (M.Sc.), Mining Engineering
Hogeschool van Utrecht 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Operational Technology, B.A. Sc. (Ing.) Cum Laude
BT Global Services February 2015 - Present
BT Global Services July 2014 - February 2015
Best Buy January 2012 - January 2013
Consolidated Services International January 2010 - January 2012
Museum of Discovery and Science January 2009 - January 2012
EOCG Wireless Inc. April 2009 - April 2010
Improcure, Inc. January 2009 - January 2010
SMITCOMS, INCMiam January 2006 - January 2009
Scarlet April 2004 - January 2005
Skills
Routers, WAN, IP, TCP/IP, BGP, OSPF, Cisco Technologies, Juniper Technologies, MPLS, CLI, Routing, Telecommunications, Ethernet, Managed Services, QoS, Switching, VoIP
Education
Florida Institute of Technology 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer & Electrical Engineering
Hogeschool Utrecht 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), International Business
Cypress Bay High School 2006 — 2010
The Autotrader Group June 2012 - Present
Autotrader.com September 2004 - June 2012
Concert/British Telecom January 2000 - September 2004
BT Global Services 2000 - 2004
Manpower @ IBM April 1998 - January 2000
United States Air Force March 1989 - February 1998
Skills
Facilities Management, Budgets, Construction, Leadership, Project Management, Contract Management, Contract Negotiation, Project Planning, Program Management, Vendor Management, Team Building, Management, Operations Management, Process Improvement, Strategic Planning
Education
Embry-Riddle Aeronautical University 1994 — 1996
MAS, Aircraft Maintenance Management
Embry-Riddle Aeronautical University 1994 — 1996
MAS, Airport Operations
Embry-Riddle Aeronautical University 1990 — 1994
BAS, Aeronautical Science
Siwel Consulting December 2012 - Present
Coppia Consultant June 2010 - April 2011
BT Global Services May 2008 - May 2010
BT Global Services August 2006 - May 2008
New York City Transit June 2005 - July 2006
DeVry Institute of Technology July 2004 - June 2005
Skills
Database Operations, Customer Service and..., Data Collection, Project Coordination, Documentation and..., Excellent Verbal and..., Team Problem Solving, Manage Training and..., Possess strong..., Competency Internal..., Microsoft Office, Microsoft Excel, Microsoft Word, microsoft access, Outlook, power point, Visual Basic, Databases, Telecommunications, Project Planning, Project Management, Cloud Computing, Managed Services
Education
Long Island University, Brooklyn Campus 2012 — 2014
Pending Second Degree, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
DeVry Institute of Technology 2003 — 2006
Bachelor's degree, Business Information Systems
BT Global Services November 2010 - Present
Ygomi June 2003 - September 2010
University of Debrecen September 2001 - May 2003
Education
Debreceni Egyetem 1996 — 2001
Bachelor's degree, French Language and Literature
BT Global Services February 2015 - Present
Neural Networks; Thirteen LLC July 2009 - February 2015
ArrowS3 September 2013 - October 2014
Infosys Technologies September 2011 - September 2013
Infosys April 2011 - September 2011
Infosys Technologies October 2010 - September 2011
Techno-Cowboys February 2008 - February 2009
PIVoD Technologies, LLC October 2005 - January 2008
Cisco Contractor 2006 - 2008
Ericsson November 1999 - June 2001
Skills
Switches, VoIP, Routers, Broadband, Wireless, Telecommunications, IP, ATM, Mobile, SIP, Routing, Deployment, LAN/WAN, Cisco, Linux, Team Building, Video Conferencing, Testing, TCP/IP, Pre-sales, GSM, Integration, Network Design, Unix, Provisioning, Requirements Analysis, MPLS, Telephony, Visio, H.323, QoS, DiffServ, 802.1q, CatOS, Cisco IOS, IPSec, GRE, MPLS VPN, IP Multicast, Traffic Shaping, WiMAX, 4G, Backhaul, Microwave Systems, Digital Radio, Audio Codecs, Psychoacoustics, Audiology, Wireless Broadband, Unified Communications
Education
DeVry University-Texas 1979 — 1982
BSEET, Engineering Technology, 4.0
Devry University Dallas TX
BSEET
BT Global Services February 2014 - May 2015
Randstad March 2011 - March 2014
Skills
Vendor Management, Management, Project Management, Telecommunications, Leadership, Business Development, Customer Service, Team Leadership, Microsoft Office, Microsoft Excel, Budgets, Training, Microsoft Word, PowerPoint, Leadership Development, Strategic Planning, Nonprofits, Outlook, Team Building, Public Speaking, Financial Planning &..., Problem Solving/Analysis, Vendor Relationship..., Negotiation skills, Space Planning, Facilities Management
Education
Georgia Highlands College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Education
GetMAD, a charity of JeminiPS January 2015 - Present
JeminiPS September 2012 - Present
Baker Hughes May 2009 - September 2012
Enaxis Consulting February 2007 - May 2009
BT Global Services 2005 - 2007
CyrusOne 2000 - 2005
Skills
Change Management, IT Service Management, Consulting, Product Development, IT Strategy, Business Process..., Program Management, Interviews, Project Management, ITIL, IT Management, Business Analysis, Strategy, Management Consulting, Vendor Management, Business Process, Process Improvement, Management, Integration, Data Center, Outsourcing, Business Strategy, Project Portfolio..., Process Engineering, Team Building, Business Planning, Executive Management, Operations Management, Mergers, Start-ups, Strategic Planning, Cross-functional Team..., Leadership, Business Development, Product Management, Marketing Strategy, CRM, Strategic Partnerships, Project Planning, Team Leadership, New Business Development, Performance Improvement, Budgets, Marketing, Mergers & Acquisitions, Sales
Education
Florida Southern College 1992 — 1996
B.S. Economics; B.S. Finance; B.S. Marketing
Thornton Academy 1988 — 1992
Maine Golf
Grove Gate Consulting, LLC August 2013 - December 2014
BT Global Services November 2010 - February 2012
BT Global Services 2006 - 2010
BT Global Services 2004 - 2006
BellSouth 2002 - 2004
Concert Global Venture June 2000 - July 2002
Concert Global Venture 2002 - 2002
IWC/Vodafone 1997 - 1997
Sprint 1992 - 1994
Sprint 1991 - 1992
Skills
Telecommunications, Strategic Partnerships, Product Management, VoIP, Mobile Devices, Unified Communications, Managed Services, MPLS, Program Management, Business Case, Strategy, Integration, Broadband, Professional Services, Business Process..., Service Management, Go-to-market Strategy, Pre-sales, IP, Project Planning, Service Delivery, IT Strategy, Vendor Management, Business Transformation, Wireless, Outsourcing, Cloud Computing, Project Delivery, Customer Experience, Project Portfolio..., CRM, IT Service Management, ITIL, Management, Data Center, Solution Architecture, IT Outsourcing, Leadership, PMO, Project Management, Sales Operations, PMP, Account Management, Networking, Business Development, Solution Selling, SaaS, Network Design, Cross-functional Team..., Call Centers
Education
Georgia State University 2002 — 2002
Mini-MBA in Finance, Office of Executive Programs
Georgia State University 1995 — 1997
Master of Science (M.S.), Strategy/Int'l Business, Summa cum Laude
Michigan State University 1981 — 1985
B.A., Telecommunications
OpenSky Corp July 2014 - Present
BT Global Services April 2007 - June 2014
INS July 1995 - March 2007
T1 Concepts January 1992 - July 1995
US Army February 1988 - February 1992
Skills
Managed Services, IT Strategy, Data Center, Unified Communications, Vendor Management, Enterprise Software, Service Delivery, Professional Services, Outsourcing, Security, WAN, Cloud Computing, Consulting, Routing, Management, Solution Architecture, Virtualization, Information Technology, Enterprise Architecture, Network Design, IT Service Management, Program Management, VoIP, Cisco Technologies, Integration, Pre-sales, Network Architecture, MPLS, Telephony, Networking, SaaS, Solution Selling, Disaster Recovery, Infrastructure, Network Security, Product Management, IP, Service Management, ITIL, IT Management, Wireless, SIP, Business Continuity, IT Outsourcing, Firewalls, Mobile Devices, System Deployment
Education
Duke University 1983 — 1987
BSE, Electrical Engineering
SMU 2005 — 2005
Continuing Education Certificate, Essentials of Financial & Accounting
BT Global Services June 2002 - Present
BT Radianz 2001 - 2007
Global Crossing 1999 - 2001
UUNET 1998 - 2001
TSI Broadband 1999 - 2000
Skills
Integration, Managed Services, Data Center, Telecommunications, Vendor Management, MPLS, Network Engineering, Project Delivery, Project Management, Process Improvement, Management, Service Delivery, ITIL, Project Planning, IP, Networking, Leadership, CRM, Network Design, PMO
Education
Fordham University - Graduate School of Business Administration 1997 — 1998
MPH
Iona College 1991 — 1995
Bachelor of Arts (BA), English Language and Literature/Letters
BT Global Services September 2006 - May 2009
ADP Dealer Services 2000 - 2006
Rhythms NetConnections 1999 - 2002
Sprint 1994 - 1999
Skills
VoIP, WAN, VPN, Account Management, Telecommunications, Customer Relations, Sales Management, New Business Development, Product Management, Strategic Planning, Managed Services, Vendor Management, Wireless, Security, Customer Service, IP, Routers, Telephony, Ethernet, Networking, Cisco Technologies, Firewalls, Pre-sales, Routing, Integration, MPLS, Network Security, Hardware, Cloud Computing, Avaya, Unified Communications, Solution Selling, Enterprise Software, Frame Relay, Disaster Recovery, CCNA
Education
Computer Processing Institute 1983 — 1984
Micro Processor Electronics and Electronics Technology, Computer Electronics and technology
Fresno City College
Music, Psychology
Chez Inman January 2008 - Present
NovusEdge, Inc January 2007 - January 2008
Affiliated Communications 2006 - 2006
Brookside 2002 - 2006
Sprint 2001 - 2002
Network Access Solutions 2000 - 2001
BT Global Services 1998 - 2000
Skills
Sales Engineering, Channel Partners, Cloud Computing, IP, MPLS, Managed Services, Management, Sales, Wireless, Unified Communications, Telephony, Telecommunications
Education
George Mason University 1991 — 1995
B.S.
Cisco July 2014 - Present
UBS April 2014 - June 2014
Vodafone May 2013 - December 2013
BT Global Services April 2007 - March 2013
Early Career January 1995 - December 2007
Skills
Nortel Option 81c, 61,..., Wireless Networking, Circuit Design, RF Engineering, Microwave Engineering, Signalling, Microsoft Excel, Microsoft Word, Microsoft Office, Oracle Applications, Project Management, Order Management, IT Infrastructure..., IT Procurement, Vendor Management, Avaya Communication..., Avaya IP Telephony, Process Management, Army, MPLS Networking, OC3, DS3, Cable Management, Aerials, Cisco Call Manager, Telecommunications, Cisco Technologies, VoIP, Network Design, DSL, Telephony, Frame Relay, Wireless, BGP, QoS, Fiber Optics, T1, Managed Services, ISDN, Telecommunications..., Optical Fiber, Sla, IVR, WiFi, Switches, System Deployment, GSM, Unified Communications, LAN-WAN, Network Engineering
Education
Vodafone 2013 — 2013
Change Control, Change Management
Vodafone 2013 — 2013
ITILv3, Information Technology
PMP 2012 — 2012
PMP Candidate, Project Management
Global knowlege 2008 — 2008
Nortel Database Administration, Nortel Administration
Global knowlege 2005 — 2005
Cisco Unity, Administration
Global Knowlege 2004 — 2004
Life, CCNA, CCND
DeVry University 2000 — 2002
Telecommunications, Telecommunications Management
Signal Systems Certification 1994 — 1994
US Army certification, Signal Systems, microwave, wireless, and Satellite communications
U.S. Army Combat Engineer 1994 — 1994
certification, Combat Engineer
Valley Forge Military Academy & College 1990 — 1992
none, Military and Strategic Leadership
BT Global Services July 2015 - Present
BT Conferencing September 2014 - June 2015
British Telecom Professional Services January 2014 - August 2014
Skills
English, Research, Microsoft Office, International Relations, Policy Analysis, Politics, International..., Public Speaking, Teaching, Political Science, Call Centers, Troubleshooting, Teamwork, Customer Support
Education
Eötvös Loránd Tudományegyetem 2010 — 2013
Bachelor's degree, International Relations and Affairs
Vodafone January 2015 - Present
Deutsche Telekom October 2013 - December 2014
BT Global Services August 2012 - September 2013
BT Global Services January 2011 - August 2012
BT Global Services June 2008 - December 2010
Skills
Telecommunications, Teaching, English, Sales, Bid Pricing, Bids, Call Centers, Change Management, Team Leadership, Management, Project Management, Account Management, Microsoft Office, Strategy, Business Strategy, Outsourcing, Business Development, Pre-sales, Product Management
Education
Eötvös Loránd Tudományegyetem 2003 — 2008
Bachelor's degree, English Language and Literature, / IT Librarianship Dual Honours
RL McAvoy Consulting, Inc January 2012 - Present
U.S. Security Associates, Inc. September 2014 - July 2015
U.S. Security Associates February 2014 - July 2015
The Weather Channel March 2013 - February 2014
BT Global Services October 2010 - January 2012
BT Americas 1998 - September 2010
General Engineering Labratories 1998 - 1998
Bill Gatton 1992 - 1997
Skills
Payroll, Change Management, HRIS, ERP, PeopleSoft, Human Capital Management, Outsourcing, Business Process..., Process Improvement, Business Analysis, Kronos, ADP, Workforce Management, Problem Solving, Excel, ADP Payroll, Employee Benefits, Leadership, Performance Management, Personnel Management, Microsoft Excel, Management, Human Resources, Vendor Management
Education
East Tennessee State University 1992 — 1996
BBA, Accountancy
PwC June 2014 - Present
Astadia 2012 - 2013
BT Global Services 2006 - 2011
Infonet Services Corp. 1999 - 2005
Infonet Services Corp. 1993 - 1998
Skills
Sales Management, New Business Development, Cloud Computing, SaaS, Customer Acquisition, CRM, Strategic Alliances, Solution Selling, Channel, Outsourcing, Customer Satisfaction, VoIP, Salesforce.com, Strategy, Management, Product Management, Direct Sales, Telecommunications, Integration, Start-ups, Professional Services, Networking, Managed Services, Account Management, Strategic Partnerships, Digital Strategy, Business Development, Selling, Channel Partners, Leadership, Sales, Unified Communications, Business Intelligence, Executive Management, Enterprise Software, Business Alliances, Pre-sales, Go-to-market Strategy, Mobile Devices, Sales Process, Lead Generation, Marketing Strategy, Partner Management, Sales Enablement, Marketing, Product Marketing, Sales Operations, International Sales, Software Industry
Education
Rutgers University - Center for Management Development
MBA Certificate Program - Social Media Marketing
Fairleigh Dickinson University
Master of Business Administration, MBA - Finance
Rutgers University-New Brunswick
BS, Computer Science
BT Global Services May 2013 - Present
BT Global Services January 2012 - May 2013
ExxonMobil October 2008 - January 2012
ExxonMobil May 2007 - October 2008
Skills
Team Leadership, Change Management, Telecommunications, Business Strategy, Project Management, Program Management, Management, Project Planning, Analysis, Business Process..., CRM, Customer Service, Sales Operations, Sales, Procurement, Coaching
Education
Eötvös Loránd Tudományegyetem 2002 — 2007
Master's degree, German Language and Literature
Eötvös Loránd Tudományegyetem
Applied Linguistics
BT Global Services September 2014 - April 2015
Merrill Lynch April 2013 - June 2013
Pogo Linux June 2012 - August 2012
Skills
Microsoft Excel, Sales, Linguistic Proficiency:..., Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Social Networking, Customer Satisfaction, PowerPoint, Management, Marketing, Financial Analysis, Budgets, Social Media, Social Media Marketing, Retail, Time Management, Microsoft Office, Outlook, Customer Service, Leadership, Teamwork, Public Speaking, Event Planning, Strategy, Research, Finance, Facebook, Public Relations, Networking, Market Research, Salesforce.com, Event Management, Advertising, Project Management, Team Leadership, Business Development, Accounting, Strategic Planning, Marketing Strategy, Marketing Communications
Education
DePaul University 2011 — 2013
Bachelor's degree, Finance, General
Waubonsee Community College 2009 — 2011
Associate's degree, Business/Commerce, General
BT Advise March 2015 - Present
SQS USA, Inc. September 2013 - March 2015
FIS January 2013 - September 2013
BT Global Services March 2008 - December 2012
Darling International January 2006 - March 2008
Fidelity National Information Services June 2003 - December 2005
EDS May 1997 - June 2003
Fiserv October 1993 - May 1997
First Federal Savings Bank 1983 - 1993
Skills
SharePoint, Microsoft SQL Server, SDLC, .NET, Software Development, Requirements Analysis, Enterprise Architecture, Business Analysis, Business Intelligence, IT Strategy, Integration, SOA, Agile Methodologies, Solution Architecture, Requirements Gathering, C#, SQL, JavaScript, Software Project..., Consulting
Education
Geneva College
BS, Management
ATES Technical Institute
Associate of Science (AS), Computer Science
BT Global Services December 2013 - Present
Skills
Event Planning, Adobe Creative Suite, Editing, Illustrator, Photoshop, InDesign, Graphic Design, Audio Production, Creative Consultation, Set Design, Stage Management, Audio Engineering, Typography, Mac, Photography, Layout, Fashion, Brand Development, Illustration, Advertising, Visual Communication, Logo Design, Web Design, Trend Forecasting, Digital Illustration, Digital Photography, Styling, Trend, Social Media Marketing, Graphics, Creative Direction, Art, Branding & Identity, User Experience, Concept Development, Dreamweaver, Visual Merchandising, Social Media
Education
Institute of Audio Research 2012 — 2013
Diploma, Audio Production, 4.0
Fashion Institute of Design & Merchandising 2009 — 2011
Associate of Arts, Graphic Design
Fashion Institute of Design & Merchandising 2007 — 2009
Associate of Arts, Visual Communications
San Francisco State University 1998 — 2000
Theater
Panasonic Avionics Corporation August 2012 - Present
One Earth Biofuels January 2012 - August 2012
BT Global Services January 2002 - February 2011
Infonet January 1995 - December 2001
Skills
Customer Service, Telecommunications, Frame Relay, English, MPLS, Problem Solving, Troubleshooting, Customer Relations, Operations Management, Microsoft Office, Windows, Analysis, Sustainability, Event Management, TCP/IP, Project Management, Team Building, Program Management, Call Centers, Network Design, VoIP, Switches, Routers, LAN-WAN, IP, Firewalls, Cisco Technologies, Testing, Quality Assurance, Software Documentation, Management, Routing, BGP, Data Center, Unified Communications, WAN, ITIL, Network Security, Wireless Networking, Technical Support, Networking, VPN, System Administration, IT Service Management, Wireless, Software Installation, QoS, Integration, Network Administration, Cisco IOS
Education
Irvine Valley College 2011 — 2012
Environmental Technology, Certification of Achievement
El Camino College 1985 — 1989
General Studies
The University of Calgary 1972 — 1976
Geology
BT Global Services December 2013 - Present
AEGEE-Debrecen February 2009 - December 2013
University of Debrecen September 2007 - July 2013
Skills
English, Event Management, Microsoft Office, Research, Public Speaking, Social Media, International Relations, Public Relations, Intercultural..., Teamwork
Education
Debreceni Egyetem 2004 — 2011
VUBIQUITY 2015 - 2015
VUBIQUITY 2015 - 2015
VUBIQUITY 2015 - 2015
BT Global Services February 2005 - June 2010
Infonet Service Corporation 1994 - 2005
PWC January 1991 - September 1994
Skills
Tax Research, Tax
Education
Golden Gate University 2004 — 2007
MST, Taxation
University of Phoenix - Diamond Bar, CA 2000 — 2003
BS in Accounting, Accounting
BT Global Services April 2014 - Present
ExxonMobil January 2013 - April 2014
ExxonMobil January 2010 - December 2012
ExxonMobil September 2007 - January 2010
PanTel July 2003 - July 2004
Skills
Cisco Technologies, VoIP, Troubleshooting, BGP, TCP/IP, Cisco Routers, CCNA, VPN, Routers, Network Administration, Windows Server, SharePoint, Windows, Operating Systems, CCNP, Networking, Change Management, Problem Solving, CCNP Certified, Cisco VoIP, Network Design, Cisco Certified, IIS, Microsoft Excel, Microsoft Office, Cisco, Cisco Switches, BMC Remedy, CCDA, Excel, Cisco Call Manager, Cisco IP Telephony..., Switches, ITIL, Cisco Nexus, EIGRP, Active Directory, OSPF, WAN, Servers
Education
Delft University of Technology 2004 — 2007
M.Sc., Computer Engineering
Óbuda University 1998 — 2004
Bachelor of Science (B.Sc.), John von Neumann Faculty of Informatics
BT Global Services Network ArchitectThe Gillette Company/ Proctor & Gamble1977 - 2004
Gillette 1977 - 2003
Skills
ITIL, WAN, BGP, MPLS, VoIP, Frame Relay
Education
Fordham University 1968 — 1972
BT Global Services September 2012 - August 2013
BT Operate October 2009 - August 2012
BT Global Services January 2008 - October 2009
InterNap Network Services April 2008 - January 2009
AT&T January 2007 - February 2008
BellSouth June 2003 - January 2007
Bellsouth NTAC January 2001 - June 2003
Bellsouth NOC January 1999 - January 2001
Skills
Network Engineering, Routers, BGP, Switches, OSPF, Cisco Technologies, VPN, Internet Services, RIP, Network Administration, Networking, Computer Hardware, Security, Troubleshooting, Wireless Networking, Juniper, MPLS, Firewalls, QoS, Network Security, Technical Support, Cisco Routers, MPLS VPN, IPSec, Checkpoint, JUNOS, Routing, Network Architecture, Telecommunications, VoIP, IP, Juniper Technologies
Education
DeVry Institute of Technology 1994 — 1997
BS, Computer Information Systems
DeVry University, Decatur, GA 1994 — 1997
Bachelor's degree, Computer Systems Networking and Telecommunications
Keller Williams Realty West Monmouth December 2013 - Present
BT Global Services June 2007 - December 2013
UPS July 2004 - June 2007
UPS September 1999 - July 2004
UPS 1996 - August 1999
UPS 1995 - 1996
UPS 1994 - 1995
Skills
Business Analysis, Process Improvement, Program Management, Vendor Management, Professional Services, Project Management, Cross-functional Team..., Operations Management, PMP, PMO, Supply Chain, Requirements Analysis, Business Process..., Team Leadership, Solution Architecture, Project Portfolio..., Integration, Visio, Data Center, IT Strategy, Project Planning, SDLC, E-commerce, Testing, Sales Process, Troubleshooting, Training, Management, Product Management, Information Technology, Change Management, IT Management, IT Service Management, Software Project..., Business Strategy, Sales, Marketing, Leadership, Negotiation, Analysis, Customer Service, Contract Negotiation, Sales Operations, Account Management, CRM, Outsourcing, Telecommunications
Education
Felician College 2003 — 2005
Bachelor's Degree, Business Administration and Management
BT Global Services January 2005 - Present
CHC Healthcare Solutions LLC September 2002 - December 2004
ZA Consulting LLC July 1992 - August 2002
Skills
HIPAA, Sarbanes-Oxley Act, Document Management, Service Operations, Programme Governance, Healthcare, Management, Outsourcing, Program Management, Auditing, Security, IT Management, Quality Assurance, Telecommunications, Service Delivery, ITIL, Leadership, Governance, Information Technology, Managed Services, Training, Consulting, IT Strategy, Business Process..., Professional Services, Vendor Management, PMO, Project Portfolio..., IT Service Management, Project Delivery, Integration, Change Management, Compliance, Cloud Computing, Business Continuity, Strategy, Service Management, IT Operations, Business Process, IT Outsourcing, Enterprise Architecture, PMP, Data Center, Cross-functional Team..., Solution Architecture, Pre-sales, Disaster Recovery, Solution Selling, Unified Communications, SaaS
Education
Widener University 1978 — 1983
MBA, Health and Medical Services Admin
Lehigh University 1976 — 1977
MA, Government/Urban Studies
Gettysburg College 1972 — 1976
BA, History and Political Science
BT Global Services November 2012 - Present
BT Global Services August 2003 - November 2012
Information Systems Examinations Board (ISEB) June 2006 - January 2010
Lucent Technologies June 1999 - August 2003
International Network Services June 1995 - June 1999
Ernst & Young LLP January 1994 - June 1995
Skills
IT Service Management, IT Governance, Business Alignment, Contract Negotiation, ISO 20000, IT Operations, IT Outsourcing, IT Strategy, Sales Presentations, Key Account Development, Governance, Professional Services, Service Delivery, Change Management, ITIL, Cloud Computing, Business Development, Vendor Management, Outsourcing, Integration, Data Center, Service Management, Management, IT Management, Managed Services, PMO, Pre-sales, Network Architecture, Telecommunications, Business Transformation, Solution Architecture, Information Technology, Project Delivery, SaaS, Program Management, Business Strategy, Project Management, Business Process, Enterprise Architecture, Unified Communications, Management Consulting, Project Portfolio..., Leadership, Consulting, Business Continuity, Solution Selling
Education
Georgia Institute of Technology 1990 — 1995
BS, Computer Science
DRW Trading Group May 2015 - Present
Single Path January 2013 - May 2015
BT Global Services April 2006 - January 2013
Bevcom, INC March 2004 - October 2010
IPC Systems, Inc. February 2002 - August 2004
Ticketmaster Entertainment May 1999 - March 2002
Chicago Board Of Trade 1998 - 1999
Skills
VOIP, Cisco VoIP, Network Engineering, Telecommunications, VoIP, SIP Trunking, IP, MPLS, Unified Communications, Telephony, Managed Services, Network Design, Cisco Technologies, Data Center, Ethernet, SIP, Switches, Routing, Routers, Cisco Call Manager, Troubleshooting, LAN-WAN, Cabling, CCNA, WAN, Networking, T1, Wireless
Education
DeVry University-Illinois 1996 — 1999
Bacholer of Science in Telecommunications Management, Telecommunications & Networking
Smith Anderson May 2014 - Present
BT Global Services September 2012 - May 2014
Paul & Kunkel, Attorneys at Law June 2010 - September 2012
Skills
Litigation, Legal Research, Management, Corporate Law, Legal Assistance, Legal Writing, Business Analysis, Trials, Program Management, Project Management, Business Process..., Negotiation, Integration, Civil Litigation, Contract Negotiation, Knowledge Management, Business Intelligence, Legal Project Management
Education
Georgia State University College of Law 2007 — 2010
Juris Doctor
University of Notre Dame 2004 — 2007
Bachelor of Arts, Political Science & Computer Applications Program
BT Global Services November 2013 - Present
DynCorp International August 2012 - November 2013
DynCorp International July 2011 - August 2012
Resources Global Professionals October 2009 - June 2011
Blockbuster January 2008 - September 2009
CVS Caremark Corporation May 2007 - November 2007
Caremark (formerly AdvancePCS) November 2002 - April 2007
Alcatel USA April 2000 - September 2002
Alcatel USA July 1999 - April 2000
Ameritech Cellular March 1998 - June 1999
Skills
Cross-functional Team..., Strategic Sourcing, Procurement, Outsourcing, Strategy, Supply Chain, Program Management, Six Sigma, Supply Management, Management, Sourcing, Leadership
Education
Eastern Illinois University
BS, Personnel Management
Roosevelt University
MBA, Finance
AT&T April 2011 - Present
BT Global Services March 2010 - March 2011
AT&T January 2002 - February 2010
Xspedius Communications January 2000 - September 2001
BellSouth Mobility 1995 - 1998
Education
Diablo Valley College
BT June 2014 - Present
BT Global Services April 2009 - Present
BT Global Services January 2008 - April 2009
BT Global Services June 2006 - December 2007
BT Global Services August 2004 - June 2006
Skills
Service Delivery, SLA, MPLS, Telco, WAN, People Management, Team Management, Outsourcing, Data Center, Process Improvement, Resource Management, Service Management, Management, VoIP, Pre-sales, Strategy, Sla, Telecommunications, Stakeholder Management, Data Migration, IT Service Management, Project Delivery, Managed Services, Training, Unified Communications, ITIL, IP, Cloud Computing, IT Outsourcing, Vendor Management, Professional Services, IT Operations, IT Management, Business Transformation, Broadband, Business Process, Business Process..., Cisco Technologies, Governance, IT Strategy, Incident Management, PMO, Project Portfolio..., Service Improvement, Mobile Devices, Integration
Education
Eötvös Loránd Tudományegyetem 1991 — 1994
BSc, English
Greater New York Academy 1980 — 1984
High School, English, Biology
Avaya August 2015 - Present
BT Global Services May 2014 - August 2015
General Motors September 2013 - May 2014
Cognizant Technology Solutions July 2012 - September 2013
T-Systems May 2011 - October 2011
Skills
ITIL, IT Operations, IT Service Management, Telecommunications, IT Management, VoIP, IT Strategy, Customer Service, Team Management, Troubleshooting, Service Delivery, Service Desk, Incident Management, Requirements Analysis, Foreign Languages, Communication, Putty, Remote Troubleshooting, Microsoft Office, Business Intelligence, Active Directory, SLA, Software Project..., IT Solutions, Windows Registry, Linux, Windows 7, Remote Desktop, Remote User Support, Process Improvement, Service Management, PRINCE2, Avaya Communication...
Education
Eötvös Loránd Tudományegyetem 2011 — 2013
Oriental Languages and Cultures- Turkish
Károli Gáspár Református Egyetem
BA in International Relations
BT Global Services May 2010 - Present
Global Crossing December 2007 - February 2009
Global Crossing May 2006 - December 2007
Global Crossing February 2004 - May 2006
Global Crossing January 2002 - January 2004
Global Crossing January 2000 - January 2002
Skills
Sales, System Administration, Marketing, Switches, Technology Management, Escalation, ITIL, Managed Services, Unified Communications, Telecommunications, VoIP, IP, Computer Network..., MPLS, LAN-WAN, Networking, Co-location, Network Engineering, Troubleshooting, Ethernet, DWDM, SDH, Management, Service Delivery, Data Center, Leadership, Cisco Technologies
Education
Keller Graduate School of Management of DeVry University 2010 — 2014
Masters, Operations Management and Supervision, 3.8
DeVry University 2004 — 2010
Bachelor of Science, Technical Management - Business & Marketing
DeVry University 1999 — 2002
Associate of Applied Science, Network Communications Management - Information Technology and Network Management
BT Global Services October 2012 - April 2015
BT Americas February 2005 - October 2012
BT Global Services March 2005 - September 2012
BT Americas May 2000 - February 2005
Concert Communications May 1999 - April 2000
Skills
MPLS, Cisco Technologies, Network Design, Routing, Ethernet, Frame Relay, BGP, CCNA, Telecommunications, QoS, LAN-WAN, Network Administration, Technical Support, Fitness, ATM networks, Networking, Integration, Cisco Routers, Juniper, VoIP, Troubleshooting, DSL, Musicianship, Tai Chi, Cisco IOS, JUNOS, ATM Networks, Juniper Technologies
Education
Southern Polytechnic State University 2002 — 2002
1 Semester
Georgia College and State University
AAS
Ramapo High School
University of Maryland, Munich Germany campus
Salesforce July 2015 - Present
Salesforce.com June 2011 - Present
Seagate Services - Evault Division July 2007 - May 2011
EVault, A Seagate Company 2007 - May 2011
Seagate Technology 2007 - May 2011
i365, A Seagate Company 2007 - May 2011
Global Crossing 2005 - 2007
BT Global Services 2002 - 2005
BT Infonet 2001 - 2005
Infonet 2001 - 2005
Skills
Enterprise Software, SaaS, Leadership, Solution Selling, Sales, Channel Partners, CRM, Strategy, Cold Calling, Selling, Strategic Partnerships, Sales Process, Co-location, Salesforce.com, Unified Communications, Lead Generation, New Business Development, Virtualization, Cloud Computing, Demand Generation, Product Marketing, Direct Sales, Telecommunications, Business Development, Account Management, Data Center, Go-to-market Strategy, Professional Services, Sales Enablement, VoIP, Management, Sales Management, Product Management, PaaS, Start-ups, Channel, Managed Services, Storage, Complex Sales, Software Industry, Sales Operations
Education
Fordham University 1990 — 1994
Bachelor's Degree, Political Science, Psychology
Vodafone Global Enterprise July 2011 - Present
BT Conferencing January 2008 - July 2011
Align March 2007 - January 2008
Zimmerman Advertising July 2004 - August 2005
Concert Communications March 2000 - March 2002
BT Global Services October 1997 - March 2000
BT September 1993 - October 1997
Skills
Go-to-market Strategy, Marketing Strategy, Marketing Communications, Marketing, Strategic Partnerships, SaaS, Management, Unified Communications, Managed Services, Strategic Planning, Account Management, Telecommunications, Leadership, Product Marketing, Solution Selling, CRM, Cloud Computing
Education
Emerson College 1987 — 1991
Bachelor of Fine Arts, Writing; Literature and
Ciena November 2014 - Present
Ciena November 2009 - November 2014
Ciena via World Wide Packets acquisition August 2006 - November 2009
BT Global Services August 2003 - August 2006
BT Global Services August 1999 - August 2003
The Home Depot May 1998 - August 1999
Skills
MPLS, Ethernet, IP, Network Architecture, Wireless, BGP, WAN, Networking, VPLS, DWDM, Cisco Technologies, Cisco Certified, CCNA, Telecommunications, Frame Relay, Telephony, QoS, FTTx, Metro Ethernet, Fiber Optics, LTE, Network Design, Carrier Ethernet, International Sales, VoIP, Managed Services, OTN, OAM, Backhaul, PBB-TE, Sales, Information Technology, Cisco Routers, Cisco IOS, Systems Engineering, MEF, PBB, Y.1731, Strategic Sales, Technical Product Sales, Business Relationship..., Solution Selling, Salesforce.com, Challenger, Pre-sales, Business Strategy, Business Intelligence, Sales Process, Sales Presentations
Education
Georgia Southern University 1994 — 1998
BBA, Computer Information Systems
BT GLOBAL SERVICES February 2010 - Present
Unify Square, Inc. August 2008 - November 2009
Microsoft November 2006 - June 2008
Microsoft March 2003 - December 2005
Microsoft October 2000 - March 2003
Skills
Microsoft Lync Engineer, Software Project..., IT Operations, Software Implementation, Software Quality..., MCITP - Lync Server 2010, Microsoft Exchange, Lync Server 2010, Lync, Active Directory, Windows Server, Microsoft Technologies, Disaster Recovery, Data Center, SharePoint, Unified Communications, Hyper-V, Firewalls, Windows 7, Video Conferencing, Network Architecture, Cloud Computing, VoIP, Security, Telecommunications, Network Security, Enterprise Software, Solution Architecture, Managed Services, Pre-sales, Professional Services, IT Strategy, Integration, Enterprise Architecture, SaaS, Servers, IT Service Management, Virtualization, IT Management, System Deployment, Infrastructure, High Availability, Microsoft SQL Server, Networking, Telephony, Software Documentation, Testing, Strategy, VMware, Unified Messaging
Education
Lake Washington Technical College 1991 — 1993
Certification, Computer Field Service Technician
Eastern Washington University 1973 — 1975
Bachelor of Arts, Radio-Television, Physics, Economics
Columbia High School - Richland 1968 — 1971
Diploma, General Studies
Hungarian Investment Promotion Agency - HIPA April 2015 - Present
Sony February 2015 - April 2015
BT Global Services July 2012 - December 2014
institute for cultural diplomacy July 2013 - September 2013
Budapest Film Academy September 2011 - May 2012
Skills
Business Analysis, Management Consulting, Strategy, Business Strategy, Project Management, Telecommunications, Marketing, Team Leadership, Solution Selling, Team Management, Teamwork, English, IT Service Management, SAP, Rock Climbing, Healthy Eating, Drinking Water, Microsoft Office, Microsoft Excel, PowerPoint, Management
Education
Budapest University of Technology and Economics 2012 — 2014
Master's degree, International Business and Economics
Budapest University of Technology and Economics 2008 — 2012
Bachelor of Arts (BA), International Economics
Eötvös Loránd Tudományegyetem 2006 — 2010
Bachelor of Arts (B.A.), Social Studies
Revitalizing Marriages February 2015 - Present
BT Global Services December 2013 - February 2015
Exceda USA June 2013 - November 2013
Level 3 Communications August 2008 - June 2013
BT Global Services August 2002 - October 2007
Concert and AT&T May 2000 - August 2002
BT North America August 1998 - May 2000
MCI August 1997 - July 1998
Cable & Wireless Communications January 1991 - August 1997
Education
Georgia Institute of Technology 1967 — 1971
Bachelor's Degree, Managment
Available and seeking full-time employment October 2014 - Present
BT Global Services August 1986 - September 2014
Los Angeles Times June 1978 - October 2009
Skills
IP, Telecommunications, Data Center..., Data Center Operations, Windows Server, Data Center..., Service Delivery, Data Center, WAN, Management, ITIL, Cloud Computing, Managed Services, Business Continuity, Cable Management, Change Management, Disaster Recovery, Tape Backup, UPS Systems, VMware vCenter
Education
El Camino College 1981 — 1984
Associate of Arts (A.A.), General Studies
West High School 1977 — 1980
High School Diploma, General Studies
BT Global Services September 2014 - Present
Clemson University March 2014 - July 2014
Elektra Hospitality Ltd May 2013 - January 2014
School of Oriental and African Studies, University of London January 2013 - September 2013
History Department, DePaul University August 2010 - June 2012
Skills
Research, Creative Writing, Editing, Microsoft Office, Social Media, Public Speaking, Blogging, Proofreading, Administration, InDesign, Social Networking, Copywriting, Press Releases, Microsoft Word, PowerPoint, WordPress, Facebook, Photoshop, Event Planning, Photography, Teaching, English, Public Relations, Journalism, Newsletters, Adobe Creative Suite, Copy Editing, Customer Service, Spanish, Project Planning, Project Management
Education
School of Oriental and African Studies, U. of London 2012 — 2013
Master of Arts (M.A.), Near and Middle Eastern Studies, Distinction
DePaul University 2008 — 2012
Bachelor of Arts (B.A.), History, Arabic, Magna cum Laude
Microsoft December 2014 - Present
Microsoft June 2011 - Present
BT Global Services January 2010 - June 2011
Network Equipment Technologies October 2005 - December 2009
Skills
Microsoft Azure, Cloud Computing, Unified Communications, Security, Pre-sales, VoIP, Lync Server 2010, Lync, Amazon Web Services..., Application Architecture, Solution Architecture, PaaS, SaaS, Unified Messaging, Video Conferencing, Enterprise Software, Microsoft Exchange, Integration, SIP, Cisco Call Manager, Collaboration Solutions, Messaging, SharePoint, Telecommunications, IP, Microsoft Technologies, Go-to-market Strategy, Troubleshooting, Virtualization, WAN, Office 365, Data Center, Avaya, Professional Services, Hardware, TCP/IP, Telephony, Active Directory, Cisco Technologies, Managed Services, Solution Selling, IT Strategy, LAN-WAN, Training, SIP Trunking, Windows Server, Mobile Devices, Network Architecture, Hyper-V
Education
DeVry University 2001 — 2005
Bachelor, Network and Communications Management
DeVry University 2001 — 2005
Associate in Applied Science, Network and Communications Management
Independent Consultant March 2013 - Present
NetScout Systems April 2012 - March 2013
NetScout Systems June 2010 - February 2012
BT Global Services June 2009 - July 2010
CSC July 2008 - January 2009
Booz Allen Hamilton October 2005 - May 2008
Unisys December 2002 - October 2005
Unisys November 1997 - December 2002
SSDS March 1995 - November 1997
Revacomp November 1993 - March 1995
Skills
Network Security, Data Center, Security, Cisco Technologies, Virtualization, WAN, Cloud Computing, Firewalls, Disaster Recovery, Network Design, Network Architecture, VoIP, TCP/IP, Application Performance..., Datacenter..., Managed Services, Solution Architecture, Computer Security, Telecommunications, Network Administration, IP, IT Service Management, Switches, Integration, ITIL, Routers, Pre-sales, Network Engineering, Routing, Networking, Unified Communications, Troubleshooting, Professional Services, Enterprise Architecture, Unix
Education
DeVry Institute of Technology 2013 — 2014
Master of Information Systems Management, Information Security
DeVry University 2005 — 2010
Bachelor, Bachelor of Technical Management
DeVry Institute of Technology 1985 — 1987
Associates, Associate of Electronic Technology
Waynedale HS 1982 — 1985
Softchoice December 2014 - Present
BT Global Services October 2010 - December 2014
Advaiya, Inc. June 2008 - July 2010
BT Global Services June 2007 - June 2008
BT INS December 2005 - June 2007
Thomas, Dever, Taylor Consulting Group, LLC July 2004 - December 2005
Microsoft Corporation October 2002 - July 2004
Impressa, Inc. August 2000 - November 2001
Microsoft Corporation June 1999 - August 2000
Microsoft Corporation June 1998 - June 1999
Skills
Professional Services, Unified Communications, Managed Services, Business Strategy, Public Speaking, Practice Management, System Deployment, Pre-sales, IT Management, IT Strategy, Data Center, Microsoft Technologies, Program Management, Strategy, Vendor Management, Infrastructure, Servers, Telecommunications, Microsoft Exchange, Enterprise Architecture, Strategic Partnerships, Great Personality, Solution Selling, Information Technology, Enterprise Software, Integration, Product Management, PMO, Business Development, Solution Architecture, Business Process, VoIP, Virtualization, Outsourcing, Leadership, Consulting, Business Intelligence, Service Delivery, Go-to-market Strategy
Education
Georgia Institute of Technology 1983 — 1988
BS
BT Global Services 2013 - Present
U.S. Court of Appeals September 2008 - Present
Rock Steady Recording, LLC January 2009 - Present
WaveGuide Studios January 2003 - January 2004
Rich Bitch Studios, UK January 2001 - January 2002
Clearone University January 1997 - January 1999
Skills
Troubleshooting, Computer Hardware, Windows, Windows Server, Microsoft Office, Computer Repair, OS X, Security, Microsoft Excel, Research, Customer Service, Outlook, Access, Microsoft Word, HTML
Education
Expression College for Digital Arts 2006 — 2008
Bachelor's Degree, Sound Arts
Aviation Institute of Maintenance 2003 — 2005
(Federal) FAA Aircraft & Powerplant License, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Brooklyn College 1993 — 1995
Liberal Arts
Digital Guardian March 2015 - Present
Digital Guardian June 2011 - Present
BT Global Services 2009 - June 2011
IBM January 2007 - April 2009
Network General 2005 - 2007
Starent Networks January 2003 - March 2004
3Com 1998 - 2003
WorldCom 1995 - 1998
WorldCom 1995 - 1998
Skills
Security, Network Security, Compliance, Account Management, Solution Selling, Risk Management
Education
Elon University - Martha and Spencer Love School of Business 2001 — 2004
MBA, Business
Elon University 1991 — 1995
BA, Political Science and Public Administration
New Bern Senior High School 1991 — 1995
Soccer
Stage 2 Networks January 2012 - Present
Consolidated Technologies January 2011 - January 2012
Something Digital November 2010 - January 2011
The Lloyd Group September 2009 - August 2010
BT Global Services 2008 - 2009
Eureka Networks / InfoHighway Communications / Broadview Networks October 2004 - July 2008
AT&T Global Services July 2002 - November 2003
Skills
IP, Technical Support, T1, VoIP, Telecommunications, Managed Services, Unified Communications, MPLS, Telephony, SIP, WAN, Project Management, Broadsoft, Broadworks, SIP Trunking, Cisco Technologies, Adtran, Samsung iBG Series..., Data Center, Cloud Computing, Vendor Management, Avaya, Co-location, Ethernet, Network Engineering, TCP/IP, Routers, VMware, Troubleshooting, Firewalls, DSL, Cisco Routers, ITIL, Servers, Switches, LAN-WAN, Network Design, Video Conferencing, Microsoft Exchange, Security, Networking, Active Directory, Sales Engineering, Windows Server, Wireless, Optical Fiber, DNS
Education
DeVry University 2000 — 2002
Associates, Telecommunications Management
Middlesex County College 1999 — 2000
Studied Liberal Arts without finishing due to my decision to go to DeVry in North Brunswick, NJ.
McKesson Provider Technologies January 2010 - Present
INS May 2007 - May 2009
BT Global Services May 2007 - April 2009
Consultant/Contractor 2009 - 2009
Trawick International 2006 - 2007
SI International 2005 - 2006
CSC 2003 - 2005
Dell Inc October 2001 - March 2003
Skills
Computer Repair, SharePoint, Graphic Design, Software Installation, Software Implementation, Hardware Support, Hardware Installation, HRIS, Hardware Architecture, Server Hardware, Software Development, Software Training, Sales Operations, Online Marketing, Marketing Communications, Great People Skills, People-oriented, Leading People, Creative Concept..., Creative Services, Photoshop, Fireworks, Adobe Creative Suite, Dreamweaver, Leadership, Windows Server, Servers, Management, Enterprise Software, Call Centers, Friendly Personality, Creative Problem Solving, Governance, Usability, Energetic Leader, Technological Innovation, Computer Maintenance, Computer Hardware, Web Development, Web Design, Web Application Design, Sales, Hands-on Training, Program Management, CRM, Product Development, Microsoft Office..., Adobe Fireworks, VMware, Security
Education
Evangel University 2000 — 2001
Palmer High School 1996 — 1999
HS Diploma
Pikes Peak Community College
Computer Science
Financial Firm - Confidential August 2010 - Present
BT Global Services November 2007 - September 2010
BT November 2008 - August 2010
Goldman Sachs June 1998 - November 2007
Kimley-Horn & Associates September 1997 - May 1998
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2013
MBA
Indiana University Bloomington 1997 — 1997
East Carolina University 1991 — 1995
MA.Ed.
University of Connecticut 1983 — 1987
BS
Nonnewaug High School 1979 — 1983
Verizon March 2008 - Present
Verizon Enterprise Solutions June 2005 - March 2008
Verizon September 2001 - June 2005
Verizon Global Solutions September 2000 - September 2001
Verizon Global Solutions July 1999 - September 2000
Verizon Enterprise Solutions October 1997 - July 1999
Verizon Enterprise Solutions July 1996 - October 1997
BT Global Services July 1994 - July 1996
RAM Mobile Data July 1992 - July 1994
AT&T September 1988 - July 1992
Skills
Strategic Planning, Marketing Strategy, Marketing Analytics, Market Analysis, Program Development, Product Development, Product Management, Data Analysis, Data Mining, Telecommunications, Wireless, Pricing Strategy, Proposal Writing, Team Leadership, Team Management, International Marketing, Sales Operations, Financial Reporting, Executive Reporting, Marketing Management, Target Marketing, Customer Acquisition, Mergers, Systems Engineering, Solution Architecture, Project Management, Strategy, Mergers & Acquisitions, Program Management, Strategic Partnerships, Cross-functional Team..., Vendor Management, Solution Selling, Managed Services, Statistical Data...
Education
Georgia Tech
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Georgia Tech
Master of Electrical Engineering, Electrical, Electronics and Communications Engineering
BT Global Services 2006 - Present
BT Global Services July 1997 - Present
BT Americas 1997 - Present
Siemens February 1988 - June 1996
ECI Telecom 1995 - 1996
Skills
Telecommunications, Managed Services, Service Delivery, MPLS, VoIP, IP, WAN, Service Management, LAN-WAN, Data Center, Unified Communications, Sla, Cloud Computing, Cisco Technologies, Network Design, ITIL, QoS, System Deployment, Security, Telephony, Vendor Management, Pre-sales, IT Service Management, New Business Development, Outsourcing, Call Centers, Troubleshooting, Ethernet, Switches, VPN, Integration, Team Management, Project Delivery, Computer Network..., Change Management, Network Architecture, Incident Management, Broadband, Wireless, Network Management..., Systems and Tools
Education
Bauder College 1985 — 1987
AS, Specialized Electronics
Georgetown College 1979 — 1981
Actively pursuing Network Business Analyst in a dynamic, collaborative environment October 2014 - Present
Alcatel-Lucent November 2008 - September 2014
BT March 2002 - November 2008
BT Global Services April 1997 - March 2002
BT Global Services July 1993 - April 1997
Skills
MPLS, Telecommunications, IP, Network Design, WAN, VoIP, Managed Services, Wireless, Switches, Data Center, Service Delivery, Unified Communications, LAN-WAN, Cisco Technologies, Vendor Management, QoS, Integration, Computer Network..., SIP, Ethernet, SDH, Frame Relay, Structured Cabling, Business Analysis
Education
Georgia Perimeter College
Business Administration, Management and Operations
Lanier Technical College
Business Administration and Management, General
Booz Allen Hamilton November 2010 - Present
Stoichia November 2008 - December 2010
Command Information February 2007 - October 2008
Verizon Business January 2006 - February 2007
BT Global Services 2007 - 2007
Verizon Communication October 1999 - December 2006
HTC Global Services September 1997 - September 1999
Invensys/Eurotherm India 1995 - 1997
NAMTECH SYSTEMS LTD 1993 - 1995
Skills
IT Strategy, Enterprise Architecture, IT Governance, Go-to-market Strategy, Management Consulting, Technology Management, Start-ups, Government, Contract Management, Income Statement, Enterprise Integration, PMP, PMO, Program Management, SDLC, Software Project..., Integration, Requirements Analysis, Business Analysis, Telecommunications, Management
Education
Georgetown University 2006 — 2006
Masters Certificate, International Business Management
Strayer University 2002 — 2003
M.S, Communication Technology
George Mason University 2001 — 2001
Graduate diploma, Web techonology and Management
University of Madras 1988 — 1992
Bachelors in Engineering, Electronics and Telecommunication
VCHS Madras
BT Global Services 2009 - Present
BT - INS 2006 - 2009
Munich / American Re-Insurace 1999 - 2006
AT&T Solutions 1997 - 1999
Exxon Company, International 1981 - 1997
Skills
Analysis, Integration, Business Intelligence, Process Improvement, Business Process..., Management Consulting, Change Management, Software Development, Project Planning, Process Engineering, Risk Management, Team Leadership, Management, Business Strategy, Leadership, Strategic Planning, PMP, IT Strategy, Professional Services, Managed Services, Solution Architecture, Project Delivery, CRM, Strategy, SharePoint, Outsourcing
Education
Gannon University
Bachelor of Science (BS), Mathematics
BT Global Services April 2014 - Present
Sprint April 1993 - March 2014
Sprint Nextel 1992 - March 2014
ITT 1985 - 1991
Skills
Customer Experience, Solution Selling, Telecommunications, Complex Solutions, Relationship Management, New Business Development, Global Strategy, Global Business..., Data Center, Sales, Telephony, Analysis, Strategic Partnerships, Channel Partners, Selling, Management, Co-location, Outsourcing, Professional Services, Call Centers, Business Strategy, Team Leadership, Sales Process, Go-to-market Strategy, Cross-functional Team..., SaaS, Product Management, SIP, Cellular Communications, Security, Sales Operations, Ethernet, CRM, Mobile Technology, B2B, Leadership, Business Development, Contract Negotiation, 4G, Enterprise Software, Product Marketing, WiMAX, Wireless Networking, Customer Satisfaction, WAN, Strategy, Mobile Communications, Cold Calling, Customer Retention, 3G
Education
New York University 1992 — 1993
Telecommunications Certification Program, Telecommunications Management
Drew University 1981 — 1985
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Drew University
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Atrion Networking Corporation February 2013 - Present
BT Global Services October 2011 - January 2013
Health Dialog June 2010 - October 2011
Health Dialog June 2008 - June 2010
Sophos, Inc January 2007 - June 2008
Sophos Inc June 2006 - January 2007
Skills
Microsoft Office..., Windows Sharepoint..., .NET, C#, C++, Windows Server, Microsoft Office, SharePoint Designer, Linux, Email, Antivirus, Python, Visual Basic, IIS, ISA, Cisco Technologies, Technical Support, Cloud Computing, Operating Systems, SQL, Microsoft SQL Server, VMware
Education
Franklin University 2004 — 2005
BS, Information Technology
NHCTC 2002 — 2004
AS, Computer Science
BT Global Services April 2009 - Present
BT Global Services January 2009 - March 2009
BT Global Services January 2008 - December 2008
Inform Média Kft January 2007 - December 2007
Skills
Cost Analysis, Pricing Strategy, SEO, Forecasting, Telecommunications, Program Management, Product Management, Analytics, Project Management, Business Development, E-commerce, Team Leadership, Marketing Management, Strategic Planning, Change Management
Education
Miskolci Egyetem 2007 — 2009
BA, Human Resources
Eötvös Loránd University 1998 — 2009
LL.M, Legal Studies
Tóth Árpád Gimnázium 1994 — 1998
GCE, Arts & History
British Telecom March 2007 - Present
BT 2001 - 2007
BT Global Services 1998 - 2001
Capitol Communications 1995 - 1998
Skills
Telecommunications, Global Sales, Cross-functional Team..., Pre-sales, Wireless, Unified Communications, PMO, Product Management, Business Process..., Contract Negotiation, Data Center, SaaS, Stakeholder Management, Sales, Business Strategy, Change Management, Managed Services, Team Leadership, Solution Architecture, MPLS, Go-to-market Strategy, VoIP, CRM, Service Delivery, ITIL, Service Management, Partner Management, Ethernet, Management, Product Marketing, IP, Business Analysis, Program Management, Solution Selling, Integration, Channel Partners, Business Case, Customer Experience, Outsourcing, Business Transformation, Telco, Professional Services, New Business Development, Vendor Management, Broadband, Team Management, Account Management, Strategic Partnerships, Channel, Business Development
Education
The George Washington University - School of Business
MBA, International Business
Florida State University
BS, International Business
Heartland Payment Systems December 2014 - Present
BT Global Services September 2012 - June 2014
Juniel Consulting February 2012 - September 2012
Nortel January 2005 - January 2012
Nortel Networks August 2004 - April 2005
City of Denton February 2004 - June 2004
Solano County February 2000 - January 2003
Data Connect Corporation January 1998 - January 1999
Community Bank of Parker June 1994 - December 1997
Community Bank January 1981 - February 1993
Skills
Project Implementation, Excel, Access, Process Improvement, Business Strategy, Sarbanes-Oxley Act, Internal Controls, Accounting, Financial Reporting, Revenue Recognition, Financial Analysis, SAP, Budgets, Auditing, Internal Audit, Financial Accounting, Forecasting, Variance Analysis, Accounts Payable, General Ledger, Finance, Accounts Receivable, Microsoft Excel, ERP
Education
Texas Woman's University 2005 — 2006
Masters, Business Administration
University of Phoenix 1997 — 1999
Bachelors, Accounting
Glendale Community College 1984 — 1989
Associates, Business
Upland Software August 2014 - July 2015
Solution Partners/MassMutual Financial Group May 2014 - July 2014
NICE Systems August 2011 - September 2013
PMI MassBay Chapter October 2008 - August 2013
BT/INS - BT Global Services November 2008 - October 2010
BT Global Services November 2008 - October 2010
CSC May 2003 - September 2008
Level 3 Communications January 2003 - May 2003
Genuity October 1999 - 2003
BBN Planet & Successors: GTE Internetworking; Genuity, Inc.; Level (3) August 1998 - October 1999
Skills
PMP, Business Process, Project Management, Telecommunications, Change Management, Service Delivery, Program Management, ITIL, SDLC, Integration, PMO, Solution Architecture, Risk Management, Managed Services, Outsourcing, IT Service Management, Process Improvement, Enterprise Software, PMBOK, Project Portfolio..., Professional Services, Cross-functional Team..., Virtual Teams, Data Center, Software Project..., Resource Allocation, Server Migration, Software Installation, Root Cause Problem..., Patch Management, Training Delivery, Remote Troubleshooting, KPI Dashboards, Key Metrics, Agile Methodologies, Escalation Process, ITAR, 21 CFR Part 11, GCP, Dodd-Frank, Information Technology, Pre-sales, Management, Business Process...
Education
EMLYON Business School 1987 — 1990
Intl MBA, Marketing
University of Pennsylvania 1981 — 1985
Bachelor's Degree (w. Distinction), European History/French
Winchester High 1981 — 1985
HS
TeleTech Consult March 2010 - Present
BT Global Services March 2006 - February 2010
Infonet Services Corporation 1997 - 2005
Global One 1995 - 1997
Infonet Services Corporation 1989 - 1995
Interpac 1985 - 1989
transpac 1979 - 1989
Skills
Business Process..., Telecommunications, Outsourcing, Managed Services, Program Management, Cloud Computing, Business Strategy, Product Management, Business Transformation, Strategic Partnerships, Vendor Management, Strategy, Start-ups, Professional Services, Data Center, IT Management, SaaS, Contract Negotiation, Team Management, Mobile Devices, Executive Management, IP, Marketing Strategy, Business Development, VoIP, Mergers & Acquisitions, Team Leadership, Leadership, Management, Go-to-market Strategy, CRM, IT Strategy, Pre-sales, Solution Selling, Networking, Sales, Service Delivery, Management Consulting, Integration, Cross-functional Team..., Business Process..., Business Intelligence, IT Service Management, Business Process, Consulting, Unified Communications, Change Management, Wireless, Project Portfolio..., Enterprise Software
Education
ESCP Europe 1966 — 1969
MBA, Finance and Accounting
Saint Jean de bethune 1962 — 1965
Bac Math elem, general
Serco March 2013 - Present
C2 Technologies December 2008 - February 2013
Human Technology Inc. November 2006 - December 2008
BT Global Services November 2002 - November 2006
Sprint July 1989 - December 2001
Skills
Project Management, Instructional Design, E-Learning, Rapid Development, Facilitation, SCORM, AICC, Section 508, Business Analysis, ADDIE, Organizational..., Training Delivery, Captivate, Training, Learning Management, Technical Writing, Instructor-led Training, Security Clearance, Blended Learning, Leadership Development, Needs Analysis, Program Management, Change Management, SharePoint, Team Building, Workshop Facilitation, Microsoft Office, Data Analysis, Learning Management..., Career Development, Employee Training, ILT, Performance Improvement
Education
George Mason University 2001 — 2002
MEd, Curriculum and Instruction
The George Washington University 1998 — 1999
Master’s Certificate, Project Management
George Mason University - School of Business 1989 — 1992
BS, Business Administration
Northern Virginia Community College 1985 — 1987
AS, Business Administration
BT Global Services December 2010 - Present
Advito Consulting March 2008 - November 2010
Celerant Consulting July 1999 - October 2003
Skills
Business Process..., Management Consulting, Strategy, Change Management, Business Transformation, Strategic Sourcing, Performance Management, Program Management, Performance Improvement, Operational Excellence, Project Management, CRM, Business Intelligence, Business Strategy, Organizational..., Negotiation, Airlines, Competitive Analysis
Education
DePaul University 2007 — 2010
MS, Computer Information Systems
Northwestern University 1994 — 1998
BA, Political Science
Limelight Networks November 2014 - Present
XO Communications January 2014 - November 2014
BT Global Services 2012 - 2013
Sidera Networks 2010 - June 2012
PAETEC Communications 2008 - 2010
Verizon Business 2002 - 2008
AT&T 2000 - 2002
Teleglobe Communications Corporation 1999 - 2000
MCI Telecommunications Corporation 1992 - 1999
MCI Telecommunications 1985 - 1992
Skills
Sales Management, Customer Relations, Selling, Managed Services, Solution Selling, Contract Negotiations, Complex Solutions, Team Leadership, Contract Negotiation, Management, Telecommunications, Customer Service, Sales, Strategy, Leadership, Unified Communications, Ethernet, Networking, VoIP, Product Marketing, P&L Management, Data Center, Salesforce.com, CRM, Direct Sales, Cloud Computing, IP, Professional Services, Account Management, Product Management, Customer Retention, Entrepreneurship, Marketing, Strategic Partnerships, Co-location, SaaS, WAN, MPLS
Education
Fordham University 1981 — 1985
Bachelor of Arts (BA), Communications
BT Global Services 2004 - Present
AT&T Wireless March 2004 - January 2006
AT&T March 1995 - March 2004
Skills
Analyst Relations, Industry Analyst..., Consultant Relations, Media Relations, Public Relations, Cloud Computing, Go-to-market Strategy, Strategy, Managed Services, SaaS, Program Management, Outsourcing, Unified Communications, Mobile Devices, Business Strategy, Account Management, Product Management, Corporate Communications, Crisis Communications, Telecommunications
Education
Fairleigh Dickinson University
MA
BT Global Services March 2013 - Present
BT Radianz November 2010 - March 2013
BT Global Services February 2003 - March 2013
Reuters May 1987 - March 2003
Skills
Data Center, Vendor Management, Service Delivery, Service Management, Managed Services, Market Data
Education
DeVry University
Bachelor of Science, Technology Management, Magna Cum Laude
BT Global Services 2006 - Present
Counterpane Internet Security March 2001 - 2006
Predictive Systems May 1997 - March 2001
Cable & Wireless, Inc. October 1993 - March 1997
Skills
IDS, IPS, Linux, Firewalls, Perl Script, Regular Expressions, Data Analysis, Remedy Administration, Software Design, IP, LDAP, Oracle, SNMP, syslog, SMTP, Solaris, Intrusion Detection, Network Security, Security, Unix, Syslog, Operating Systems, Computer Security, Perl, Troubleshooting, Network Engineering, IPSec, Integration, Juniper, System Administration, Cisco Routers, Networking, TCP/IP, Network Architecture, Enterprise Software, Wireshark, Microsoft SQL Server, VPN, Checkpoint, Encryption, PKI, Penetration Testing, Routers, Application Security, Juniper Technologies
Education
George Mason University
Bachelor's degree, Scientific Writing and Communication
BT Global Services October 2013 - Present
BT Global Services January 2010 - October 2013
BT Global Services August 2007 - December 2009
McCamish Systems, an Infosys Company November 2006 - June 2007
The Network August 2006 - November 2006
Skills
Cisco Technologies, Routing, Network Architecture, Switches, Firewalls, Data Center, MPLS, BGP, WAN, OSPF, IP, Juniper, Telecommunications, Network Design, Routers, VoIP, Security, Managed Services, Routing Protocols, Wireless, EIGRP, TCP/IP, Unified Communications, Network Engineering, CCNP, Cisco IOS, LAN Switching, Network Administration, DNS, CCNA, LAN-WAN, Network Security, Ethernet, Disaster Recovery, Cloud Computing, Frame Relay, Enterprise Architecture, MPLS VPN, Mobile Devices, Operating Systems, Load Balancing, Wireless Networking, Checkpoint, Virtualization, IPSec, JUNOS, QoS, F5 BigIP, VMware ESX, VMware
Education
Georgia Southern University 1990 — 1994
Kymar Farm Distillery December 2011 - Present
BT Global Services June 2001 - June 2014
Skills
Managed Services, Business Transformation, Telecommunications, Cloud Computing, Outsourcing, Business Strategy, Product Management, Service Delivery, Vendor Management, Stakeholder Management, Unified Communications, Change Management, VoIP, IP, Program Management, Management, Professional Services, Solution Selling, Integration, Data Center, Contract Negotiation, Strategic Partnerships, SaaS, IT Strategy, Pre-sales, Strategy, CRM
Education
Fairfield University
BA, Economics
BT Global Services January 2012 - Present
Carousel Industries June 2009 - January 2012
Avaya June 2007 - June 2009
Avaya June 2006 - October 2007
Avaya February 2006 - June 2006
Avaya July 2002 - February 2006
Lucent Technologies July 2000 - July 2002
Williams Communications May 1999 - July 2000
Bell Atlantic-Verizon July 1996 - May 1999
New York Telephone/ NYNEX May 1992 - July 1996
Skills
Managed Services, Vendor Management, Service Delivery, Wireless, Telecommunications, Unified Communications, Avaya, Call Center, VoIP, Telephony, Outsourcing, IP, IT Service Management, Management, Professional Services, Call Centers, Customer Advocacy, Data Center, Ethernet, Networking, Business Development, Solution Selling, Project Delivery, SIP, Contact Centers, Cloud Computing, MPLS, SaaS, IVR, WAN, Pre-sales, Cisco Technologies, Video Conferencing, Leadership, LAN-WAN, Security, Integration, Product Marketing, Sales Operations, WiFi, Wireless Networking, Channel Partners, Management Consulting, Senior Executive..., Six Sigma, IT Procurement, Sales Management, Executive Management, Network Services, Staff Augmentation
Education
Dowling College 1984 — 1989
Business Mangement
Dowling College
BT Global Services December 2011 - Present
Terumo Medical Corporation December 2008 - December 2011
CAI May 2007 - October 2008
Vonage July 2006 - May 2007
Skills
Cisco IOS, HP Procurve, Avaya, Troubleshooting, Switches, Cisco, Routers, WAN, Windows, Active Directory, Network Administration, DHCP, VPN, TCP/IP, DNS, ITIL, IP, Wireless Networking, Windows Server, Windows 7, Desktop Support, Computer Hardware, VoIP, Routing, CCNA, Cisco Technologies, Riverbed, Network Security, Data Center, Help Desk Support, Cisco Routers, Technical Support, VMware ESX, Networking, Virtualization, Hyper-V
Education
DeVry University 2003 — 2006
BS, Network Communications Management
State University of New York College at Oneonta 2001 — 2003
NTT America April 2015 - Present
NTT America, Inc. July 2009 - March 2015
BT Global Services 2005 - 2009
Infonet 2005 - 2005
NTT America Inc. July 1996 - June 2004
Skills
Co-location, Strategy, Sales Operations, Account Management, SIP Trunking, Sales, LAN-WAN, Networking, Management, IaaS, Business Development, Enterprise Software, Strategic Partnerships, Cisco Technologies, Virtualization, Direct Sales, Managed Services, Wireless, Channel Partners, Selling, Integration, Managed Hosting, Vendor Management, Outsourcing, Service Delivery
Education
Emily Carr University of Art and Design
Painting, Art History
The University of British Columbia
Armed Forces Bank May 2014 - Present
Exel July 2013 - March 2014
IPC Systems, Inc. March 2013 - July 2013
BT Global Services June 2007 - March 2013
KDDI January 2003 - May 2007
Skills
MPLS, BGP, Computer Network..., MPLS VPN, Frame Relay, OSPF, Network Engineering, CCNP, WAN, IP, Network Design, QoS, LAN-WAN, Managed Services, Routing, CCNA, Cisco Technologies, Routers, Data Center, Management, Operations Management, Telecommunications..., Telecommunications, Network Administration, Telco, CCVP, CCDP, VoIP, Integration, TCP/IP, Firewalls, Switches, ASA, VPN, SIP, Network Architecture, Juniper, Telephony, Cisco Routers, Cisco IOS, EIGRP, Ethernet, Unified Communications, Routing Protocols, IPSec, Cisco Nexus, Network Security, ATM networks, RIP, Metro Ethernet
Education
Ellis University
Bachelor of Science (B.S.), Computer Science, Business, Behavioral Science
Johnson County Community College
Associate of Science (A.S.), Information Technology
BT Global Services January 2013 - Present
BT Global Services July 2011 - December 2012
Skills
Management, Managed Services, Service Delivery, Telecommunications, International Relations, English, Customer Service, MPLS, Microsoft Office, PowerPoint, Research, IT Service Management
Education
Debreceni Egyetem 2004 — 2010
RoundPoint Financial Group February 2015 - Present
HRG May 2012 - Present
BT Global Services August 2007 - Present
BT 2006 - 2009
Skills
MPLS, OSPF, Routing, BGP, Cisco Technologies, Metro Ethernet, Telecommunications, Multicast, QoS, IP, Frame Relay, Computer Network..., Network Engineering, EIGRP, HSRP, LAN-WAN, Troubleshooting, WAN, SDH, Data Center, Network Design, Networking, Switches, F5 BigIP, Terminal Server, Cisco ASA, Cisco Security, Cisco VoIP, CCNA, CCNP, Juniper Technologies, VoIP, Avaya IP Telephony, Avaya Technologies, Inmon, Netflow, Splunk, Omnipeek, Solarwinds, Spanning Tree, Bomgar, BMC Remedy Ticketing..., VMware vSphere, VMware Workstation, Gigamon, Sourcefire, Cisco Firewall Security, Cisco IPS, TACACS+, Symantec Security
Education
Fairleigh Dickinson University 2006 — 2011
Bachelor, Business Adminstration w/ Intl Business Concentration
F5 Training
F5 Training
South Bay and Orange County Area December 2012 - Present
BT Global Services September 2002 - November 2012
The Pampered Chef February 2009 - December 2011
Priority Search Partners, Inc. April 1999 - August 2002
El Camino Community College Bookstore December 1995 - March 1999
Skills
Process Improvement, Customer Service, Project Management, Team Building, Team Leadership, Microsoft Office, Change Management, Training, Month End Close, Dispute Resolution, Collections, System Testing, Order Processing, Invoice Processing
Education
Adolf Leuzinger High School
El Camino College
AA, Music
Syntegra 1976 - Present
BT Americas 2003 - 2009
BT Global Services 1995 - 2003
BT Global Services 1992 - 1994
BT Global Services 1967 - 1992
McDonnel Douglas Electronics 1975 - 1976
Messiah Lutheran Church 1970 - 1975
Education
Technical Training Courseware 1967 — 2009
Computer Science
Eastern Illinois University 1963 — 1967
BS in Ed, Math & Physics
Panasonic Avionics Corporation August 2014 - Present
Configure, Inc. - Connecting people and machines for better, more cost-effective business outcomes™ March 2014 - Present
TelePacific Communications October 2010 - October 2013
BT Global Services May 1999 - May 2009
MCI 1997 - 1999
Skills
VPN, MPLS, Telecommunications, Networking, Pre-sales, Ethernet, IP, Data Center, Managed Services
Education
DeVry University-California 1993 — 1997
Bachelor of Science (BS), Telecommunications Management, 3.89
BT Global Services November 2011 - Present
BT September 2005 - October 2011
BTRadianz April 2002 - September 2005
Skills
BGP, MPLS, EIGRP, OSPF, Frame Relay, CCIP, CCNP, Network Engineering, WAN, Routing, Network Design, Cisco Technologies, CCNA, LAN-WAN, Network Architecture, CCIE, Multicast, Telecommunications, Data Center, Computer Network..., RIP, HSRP, DNS, QoS, Netscreen, VoIP, Troubleshooting, Routers, Ethernet, Network Administration, Cisco IOS, Unified Communications, Switches, TCP/IP, Managed Services, ASA, Cisco Nexus, VPN, F5 BigIP, MPLS VPN, ATM networks, Network Security, Juniper, IP Multicast, Cisco Routers, IP, Firewalls, Networking, CCDP, IPSec
Education
Polytechnic University 1998 — 1999
Master of Science (MS), Telecommunication Networks
Fairleigh Dickinson University 1995 — 1998
Bachelor of Science (BS), Electrical Engineering
GuidePoint Security March 2015 - Present
Fannie Mae January 2012 - February 2015
AAJV October 2009 - January 2012
Alternative Technology September 2008 - October 2009
BT Global Services 2004 - 2008
DynCorp International July 2002 - January 2004
Skills
CISSP, Network Security, Information Security, Vulnerability Management, IT Management, Security, Security Architecture..., Penetration Testing, Vulnerability Assessment, Enterprise Architecture, Information Security..., Data Center, Web Application Security, Application Security, Cloud Computing, Computer Security, Firewalls, Business Continuity
Education
Florida Institute of Technology 1996 — 2001
BS, Computer Engineering
Motorola Solutions December 2014 - Present
BT Global Services December 2007 - November 2014
Skills
CCNA, UNIX/Linux, Microsoft Windows, Data Center, Cisco Technologies, LAN-WAN, Data center operations, Windows, Troubleshooting, WAN, Unix, Network Design, IP, Routers, Networking, Servers, System Administration, Firewalls, Switches, SAN, Cisco Routers, Technical Support, Software Installation, VPN, Operating Systems, TCP/IP, Cisco Nexus
Education
DeVry University 2004 — 2007
Bachelor's degree, Network Management and Communications
DeVry University 2002 — 2007
Bachelor, Network Management and Communications
Vodafone Global Enterprise September 2014 - Present
Vodafone Global Enterprise August 2012 - Present
Vodafone January 2011 - Present
BT Global Services January 2009 - January 2011
BT Global Services October 2007 - January 2009
Debrecen City Hall, Financial Department August 2006 - January 2007
Dresdner Bank AG July 2005 - October 2005
Skills
Telecommunications, Managed Services, Product Management, Competitive Analysis, Data Analysis, Market Analysis, Bid Pricing, Pricing Strategy, Pricing Analysis, Price Setting, Financial Analysis, Local Government, Microsoft Excel
Education
Debreceni Egyetem 2000 — 2007
MSc. (Lawyer), Faculty of Law and Political Studies
Debreceni Egyetem 1999 — 2004
MSc.(Economist), Faculty of Economics and Business Administration
Universität Paderborn 2003 — 2003
Betriebswirtschaftslehre/Business Studies
BT Global Services February 1995 - July 2013
Santa Project 2011 - 2013
LGBT Center NYC 2002 - 2013
BT 1995 - 2013
BT 1995 - 2013
BT 1995 - 2013
BT / MCI Corporation - Concert (Joint Venture - BT/MCI) February 1995 - 1998
The Bank Of New York 1989 - February 1995
Thomson McKinnon Securities Inc 1986 - 1989
Skills
Team Leadership, Organization &..., Communication, Interpersonal Skill, Professional, Time Management, Strategy, Budgets, Training, Project Planning, Leadership, Project Management, Management, Recruiting, Software Documentation, Strategic Planning, Performance Management, Team Management, Event Management, Retail, Telecommunications, Networking, Data Center
Education
New York Guitar Academy
Still Working, Flamenco Guitar
W.I.T.S. World Instructor Training 2006 — 2006
Personal Training Certification, Personal Trainer, A
DeVry University 1992 — 1994
Ohio University, Liberal Arts and Sciences/Liberal Studies
University of Phoenix
Ohio University
BT Global Services October 2011 - Present
BT Radianz 2015 - 2015
BT Radianz 2015 - 2015
BT Global Services October 2010 - September 2011
Verizon January 2008 - October 2009
Alliant Technologies January 2007 - January 2008
Skills
Cisco Technologies, Switches, DNS, IP, Routing, CCNP, Routers, OSPF, Network Design, WAN, MPLS, Troubleshooting, EIGRP, VoIP, BGP, LAN-WAN, Data Center, Security, Networking, ITIL, DHCP, VLAN, IT Management, Network Engineering
Education
DeVry College of New York 2008 — 2010
MBA, Project Management
DeVry University 2003 — 2006
BS, Network and Communications Management
Level 3 Communications April 2013 - Present
BT Global Services January 2009 - March 2013
Par Technology Corporation January 2008 - January 2009
Skills
Marketing Communications, Product Marketing, Account Management, Event Management, Salesforce.com, Webinars, Email Marketing, Marketing Strategy, Corporate Events, Lead Generation, Marketing, Telecommunications, Project Management, Conference Coordination, Event Planning, New Business Development, Budgets, Multi-channel Marketing, Strategic Partnerships, Management, Business Development, Team Leadership, Social Media Marketing, Sales, WebEx, Computer and Technical..., Customer Service, B2B, Trade Shows, Social Media, Training, Customer Satisfaction, CRM, Public Relations, Managed Services, Troubleshooting, Video Conferencing, Leadership
Education
Front Range Community College 2002 — 2003
Business Administration and Management, General
Eagle Academy 1998 — 2001
High School Diploma
BT Global Services July 2015 - Present
SST (Supply & Service Team) GmbH September 2014 - November 2014
HP Enterprise Services May 2010 - October 2014
Skills
ITIL, Project Management, Integration, IT Service Management, Windows Server, Business Analysis, Requirements Analysis, Active Directory, Management, Cisco Routers, Music Education, Music
Education
Eötvös Loránd University 2011 — 2015
Bachelor’s Degree, Music, Music Expert
BT Radianz April 1987 - Present
BT Global Services 1987 - Present
Education
DeVry University 1976 — 1978
AS, Electronics
BT Global Services June 2014 - Present
The Hackett Group July 2012 - May 2014
Schroder Investment Management (Luxembourg) S.A. April 2008 - July 2012
Thomson Reuters - Formerly Thomson Financial July 2006 - March 2008
DAFSA - Profideo Group November 2005 - February 2006
Skills
Business Analysis, Management Consulting, Business Transformation, Organizational Design, French, Business Process..., Performance Benchmarking, Project Management, Change Management, English, Finance, Outsourcing, International..., Financial Analysis, Financial Services, Telecommunications, Client Relations, German
Education
Université de Nantes / University of Nantes 2004 — 2005
Master of Business Administration (MBA), Master of Business Administration
Eötvös Loránd University 2003 — 2004
Master's degree, Translation & Interpretation
Eszterházy Károly College 1997 — 2003
Bachelor's degree, French and German
BT September 2011 - Present
BT Global Services January 2006 - September 2011
Charter Communications November 2004 - January 2006
Skills
Cisco Routers, Cisco Security, Juniper, Crossbeam, Proxy, Bluecoat Proxies, Websense, Windows Server, Active Directory, Checkpoint, VPN, Network Design, Firewalls, Routers, WAN, LAN-WAN, Routing, Juniper Technologies, MPLS
Education
DeVry University-California 2001 — 2004
Bachelor of Science (BS), Computer Engineering Technology/Technician
BT Global Services February 2014 - Present
Self-employed 2010 - Present
Geodis June 2013 - November 2013
Self-employed September 2010 - August 2013
Pertu Café Budapest October 2010 - August 2012
McDonald's Corporation September 1997 - August 2010
Skills
Communication, French, English, Interpreting, Cognitive Linguistics, Marketing Communications, Teaching, Tender Writing, Foreign Languages, Language Teaching, Linguistics, Teamwork, Editing, Training, Proofreading
Education
Eötvös Loránd Tudományegyetem 2010 — 2013
Bachelor of Arts (BA), English Language and Literature, General
Kölcsey Ferenc Secondory School 2005 — 2010
English-Hungarian Bilingual Class
Transcom January 2015 - Present
BT Global Services 2003 - 2013
Sales Marketing Service 1999 - 2002
Westwood Studios 1995 - 2002
Skills
Customer Oriented, Customer Service, Customer Satisfaction, Technical Support, Cisco IOS, Microsoft Office, Office Equipment, Team Leadership, Teamwork, Hardware Installation, Product Support, User Friendly, Networking, Troubleshooting, Network Administration, WAN, Enterprise Software, Management, Customer Support, Quality Assurance, Leadership, Telecommunications, Problem Solving, VoIP, IP, Wireless, Call Centers, Cisco Technologies, Team Management, Mobile Devices
Education
Fullerton College
British Telecom Americas July 2015 - Present
British Telecom Americas June 2015 - July 2015
BT Global Services November 2013 - June 2015
Sears Holdings Corporation August 2012 - November 2013
Sears Holdings Corporation October 2011 - August 2012
Target August 2009 - October 2011
Skills
Management, Retail, Sales, Interviews, Human Resources, Training, Customer Service, Inventory Management, Troubleshooting, Communication, Telecommunications..., Global Networking...
Education
Florida Gulf Coast University 2007 — 2010
Communication and Media Studies