BT Global Services
Industry: Telecommunications company
DescriptionBT Group plc is a British multinational telecommunications holding company headquartered in London, United Kingdom. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services. Customer service: 0800 800150 Bill pay: 0800 443311 CEO: Gavin Patterson Subsidiaries: EE Limited, Plusnet, Openreach, BT Group, BT Italia,
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BT Global Services Employees
BT Global Services September 2015 - Present
Uber 2014 - Present
Cox Communications 2013 - 2013
OhGoodyGoody.com June 2011 - December 2011
RadioShack Corp October 2008 - December 2010
San Diego Marketing Alliance May 2008 - October 2008
Skills
Social Media Marketing, Social Networking, Promotions, Consumer Behavior, Brand Development, E-commerce, Microsoft Office, Marketing Strategy, Market Research, Online Marketing, Market Analysis, Marketing Communications, Product Marketing, Email Marketing, Strategic Leadership, Business Management, Cross-functional Team..., IT Management, IT Solutions, Information Technology, Online Advertising, Management, Strategy, Facebook, Marketing, Leadership, Social Media, Sales, PowerPoint, Microsoft Excel, Customer Service, Public Speaking
Education
Syracuse University - Martin J. Whitman School of Management 2009 — 2012
Bachelor of Science, Marketing Management and Information Management & Technology Services, 3.25 GPA
Faraday House - Syracuse University London Program 2011 — 2011
Bachelor of Science (B.S.), Business Management (European Perspective), 3.9 GPA
Lord Byng High School 1999 — 2003
Diploma, General Studies
Deb Howard and Co. Real Estate February 2012 - Present
BT Global Services 2004 - 2007
Equant Asia Pacific 1996 - 2004
BT Global Services 1988 - 1995
Interactive Technology Corporation 1980 - 1988
Skills
Business Development, Asia Pacific, Outsourcing, Telecommunications, Global Business..., Solution Selling, New Business Development, Business Strategy, Sales, Service Delivery, Value Selling, Channel, Product Management, Start-ups, Leadership, Banking, CRM, Strategic Partnerships, Go-to-market Strategy, SaaS, Strategy, Forecasting, International Sales
Education
The University of Georgia 1970 — 1974
BBA, Banking and Finance
Techno Channels June 2010 - Present
HP Pakistan (Private) Limited February 2009 - May 2010
BT Global Services October 2003 - January 2009
Lucent Technologies July 2000 - August 2002
NetMarket Group, Inc. January 2000 - July 2000
Information Control Corporation, Ohio, USA October 1997 - July 1999
CresSoft 1996 - 1997
Skills
Requirements Analysis, Business Process, Team Leadership, Project Planning, People Management, Key Account Management, Outsourcing, Team Management, Vendor Management, Project Management, Management, CRM, Change Management, ERP, Business Development, SDLC, Service Delivery, Account Management, Strategy, Team Building, Quality Assurance, Software Project..., IT Strategy, Telecommunications, Enterprise Software, Leadership, Data Center, IT Service Management, Analysis, SharePoint, Software Development, Business Analysis, Networking, Pre-sales, Software Documentation, Solution Architecture, IT Operations, PMP, Managed Services, Business Planning, Requirements Gathering, PMO, Project Portfolio..., Integration, E-commerce, Business Process..., ITIL, Program Management, MS Project, Product Management
Education
The Ohio State University 1987 — 1992
Bachelors, Computer & Information Sciences
The Universal American School, Kuwait 1985 — 1986
US High School Diploma, High School
New English School, Kuwait 1984 — 1985
GCE O'Level's
St. Paul's English High School
St. Paul's English High School
Safeway September 2007 - Present
Western Morning Ventures LLC February 2006 - December 2014
BT Global Services January 2007 - September 2007
Cisco Systems January 2000 - April 2006
Lockheed Martin September 1989 - January 2000
Skills
IT Service Management, IT Management, ITIL, Incident Management, IT Operations, Change Management, IT Strategy, Enterprise Software, Information Technology, Release Management, Service Desk, Problem Management, Vendor Management, Program Management, Data Center, Business Continuity, Virtualization, Configuration Management, Disaster Recovery, Infrastructure, Application Support, Management, VMware, Strategy
Education
San Jose State University
B.S., Business Administration-Accounting
BT Global Services May 2008 - Present
All Covered December 2006 - April 2008
All Bases Covered May 2000 - December 2006
Shelley Taylor & Associates April 1999 - May 2000
MicroAge March 1996 - April 1999
HR Microelectronics 1991 - 1996
Skills
Strategic Planning, Budgets, IT Strategy, Cloud Computing, Unified Communications, SaaS, IT Management, IT Service Management, Managed Services, Professional Services, IT Operations, System Deployment, Outsourcing, Integration, Vendor Management, Program Management, Business Development, Pre-sales, Leadership, Strategy, Telecommunications, Cisco Technologies, Security, Solution Architecture, VoIP, Disaster Recovery, Project Management, SDLC, Management, Account Management, Business Strategy, Consulting, Project Planning, Solution Selling, Business Planning, Sales Operations, Operations Management, Contract Negotiation
Education
San Francisco State University, College of Business 1999 — 2000
MBA, Business, Management, Marketing, and Related Support Services
Ubisoft April 2014 - Present
PwC May 2012 - January 2014
PwC February 2007 - August 2012
Information Security Forum (ISF) May 2011 - January 2012
BT Global Services 2001 - 2005
Skills
ISO 27001, ITIL, IT Audit, Information Security, Governance, Network Security, IT Service Management, COBIT, Firewalls, Identity Management, Information Security..., IT Governance, IT Risk Management, BCM, IT Security Assessments, Outsourcing, PCI DSS, Security, Computer Security, Information Technology
Education
The University of British Columbia / UBC 1994 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer Engineering
JW Logistics, LLC 2014 - 2015
BT Global Services 2012 - 2013
Time Warner Cable 2005 - 2012
IES 2001 - 2005
AXA Advisors 1999 - 2001
Various 1979 - 1999
Skills
Process Improvement, Managerial Finance, Strategy, Financial Reporting, Sarbanes-Oxley Act, Cross-functional Team..., Management, Leadership, Finance, Strategic Planning, Financial Analysis, Forecasting, Contract Negotiation, Executive Management, Strategic Financial..., Budgets, Restructuring, Internal Controls, CRM, Variance Analysis, Revenue Recognition, Revenue/profit..., Credit and collections, Mergers & Acquisitions, Financial Modeling, Business Process..., Acquisition Integration, Operations Management, Financial Forecasting, Corporate Finance, Team Building, Vendor Management, Hyperion Enterprise, Capital Budgeting, Working capital/cash..., Contract Negotiations, Consolidation, Due Diligence, Risk Management, Operations Finance, P&L, Supply Chain, Transformation, Global Business, Mentoring, Performance Metrics, Presentations, Organizational Change, Financial Planning
Education
Southern Methodist University - Cox School of Business 1990 — 1992
MBA, International
University of Montana 1975 — 1979
BSBA, Accounting
Vodafone Global Enterprise October 2010 - October 2014
Greenslopes Private Hospital June 2009 - June 2010
Suncorp Group February 2007 - December 2009
BT Global Services October 2004 - July 2006
New York Presbyterian Hospital September 2003 - September 2004
BT Global Services November 1999 - May 2002
BT Global Services November 1995 - November 1999
Skills
Corporate Communications, Internal Communications, Event Management, Nursing, Healthcare Management, Creative Solutions, Written & Oral..., Stakeholder Engagement, Strategic Thinking, Leadership, Stakeholder Management, Training, Program Management, Coaching
Education
The Johns Hopkins University 2001 — 2002
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Siena College 1990 — 1994
Bachelor of Arts (BA)
Verizon Enterprise Solutions April 2015 - Present
BT Global Banking & Financial Markets April 2014 - Present
BT Global Services - Global Finance August 2008 - April 2014
BT Global Services October 2004 - August 2008
BT Syncordia Solutions August 2000 - October 2004
BT Syncordia Solutions September 1998 - October 1999
Skills
Global Business..., SaaS, Cloud Computing, Consultancy, Outsourcing, IT Outsourcing, Business Strategy, Managed Services, Pre-sales, VoIP, Telecommunications, Business Development, IT Service Management, Management, MPLS, Cisco Technologies, Data Center, IP, Unified Communications, Integration, WAN, Service Delivery, Professional Services, Network Architecture, Networking, Solution Architecture, Mobile Devices, IT Strategy, Solution Selling, Contract Negotiation, Vendor Management, Service Management, Contact Centers, Sales Process, SIP, Stakeholder Management, Strategy, Virtualization, IVR, Business Case, Enterprise Software, Leadership, Business Transformation, Call Centers, Business Analysis, Telephony, Network Design, Direct Sales, Team Management, Consulting
Education
Sheffield Hallam University 2002 — 2003
MSc, IT and Managment
Sheffield Hallam University 1995 — 2000
BScHons (First Class), Computing Networks and Communications
BT Global Services June 2015 - Present
Hire Velocity May 2014 - June 2015
eHire November 2009 - May 2014
Marketworks March 2006 - August 2007
Peer 1 Hosting February 2002 - February 2006
Web.com January 2000 - February 2002
Skills
SaaS, Leadership, Management, E-commerce, Sales, Solution Selling, Salesforce.com, Business Development, SDLC, Integration, Enterprise Software, Selling, Consulting, Professional Services, Strategy, Executive Management, Cloud Computing, Strategic Planning, Strategic Partnerships, Product Management, Business Process, Telecommunications, Direct Sales, Start-ups, Vendor Management, Cross-functional Team..., Managed Services, Interviews, Business Intelligence, International Exposure, Table Saw
Education
The University of Georgia
BA, Speech Communication
RBA, Inc. April 2015 - Present
RBA, Inc. January 2014 - March 2015
RBA April 2012 - December 2013
RBA Consulting December 2011 - March 2012
BT Global Services January 2009 - December 2011
International Network Services March 2005 - January 2009
Immedient September 2004 - March 2005
Headstrong September 1997 - September 2004
7-Eleven 2000 - 2003
Alterity, Inc. June 1996 - December 1997
Skills
Microsoft SharePoint, .NET Application..., Mobility Solutions, Business Intelligence, Enterprise Architecture, Solution Architecture, IT Strategy, SDLC, Business Analysis, Data Warehousing, PMO, Cloud Computing, Professional Services, Integration, Project Portfolio..., SOA, Program Management, Requirements Analysis, Data Modeling, SSRS, Vendor Management, Microsoft SQL Server, Software Project..., .NET, SharePoint, ASP.NET, Software Development, Oracle, System Deployment, Web Applications, Solutions Marketing, Team Leadership, Microsoft Technologies, Management, SaaS, Pre-sales, Consulting, Enterprise Software, Analysis
Education
University of Texas at Arlington Graduate School of Business 1996 — 1997
MBA, Information Systems
Texas A&M University 1990 — 1994
BBA, Management and Marketing
BT February 2012 - February 2013
BT Global Services April 2009 - January 2012
BT Global Services September 2004 - March 2008
BT Ignite July 2000 - August 2004
BT Communications Services / Harmonix June 1998 - June 2000
Concert Communications April 1994 - May 1998
MCITelecomAlumni.org = MCI Telecommunications MCI Communications MCIWorldCom MCI.com c.1963 March 1992 - March 1994
MCITelecomAlumni.org = MCI Telecommunications MCI Communications MCIWorldCom MCI.com c.1963 1987 - 1992
MCITelecomAlumni.org = MCI Telecommunications MCI Communications MCIWorldCom MCI.com c.1963 1984 - 1986
Smith Barney International 1982 - 1983
Skills
Network Design, Strategy, Telecommunications, Program Management, Service Delivery, Integration, Outsourcing, MPLS, Networking, Project Delivery, IP, VoIP, Service Management, ITIL, PMO, PMP, Vendor Management, WAN, Strategic Planning, Requirements Analysis, Unified Communications
Education
United States Naval Academy 1971 — 1975
B.Sc., Ocean Engineering
The Catholic University of America
M.Sc., Engineering Administration
Waseda University 1981 — 1982
Industrial Management
The Coca-Cola Company May 2012 - Present
BT Global Services August 2008 - June 2012
Hewlett Packard August 2003 - August 2008
Procter & Gamble August 1996 - July 2003
Skills
ITIL, Service Delivery, Outsourcing, Vendor Management, IT Service Management, IT Outsourcing, Team Leadership, Global Networking, Thought Leadership, Networking, Telecommunications, Management, Data Center, Unified Communications, Professional Services, WAN, Wireless, PMP, VoIP, Network Engineering, Firewalls, Integration, Managed Services, Cisco Technologies, Disaster Recovery, Cloud Computing, Pre-sales, IT Strategy, Network Architecture, IT Management
Education
The University of Akron 1985 — 1987
BS, Electrical Engineering, Magna Cum Laude
BT Global Services May 2014 - Present
CS Technology January 2013 - April 2014
CS Technology July 2012 - January 2013
Harvey Nash June 2012 - July 2012
RES Company Inc. February 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Problem Solving, Data Entry, Microsoft Exchange, Symantec Endpoint..., Postini, ScanMail, Help Desk Support, SharePoint, XP, Disaster Recovery, Technical Support, Access, Troubleshooting
Education
Per Scholas Institute for Technology 2012 — 2012
Computer Installation and Repair Technology/Technician
Suffolk County Community College
Associates Degree, Liberal Arts
BT Global Services 2007 - Present
BT 2007 - Present
BT INS October 2000 - Present
Immedient 2000 - 2005
Levi, Ray & Shoup inc 1996 - 2000
Schrock & Associates, Inc 1990 - 1996
Skills
Professional Services, Strategy, Enterprise Software, Channel, Cloud Computing, Program Management, Managed Services, Solution Selling, Unified Communications, SaaS, Management, CRM, Business Strategy, Strategic Alliances, Pre-sales, Team Management, Business Alliances, VoIP, Solution Architecture, Sales Process, Telecommunications, Channel Partners, Leadership, Data Center, Vendor Management, Virtualization, Networking, Enterprise Architecture, Business Development, Demand Generation, Start-ups, Marketing Strategy, Product Management, Go-to-market Strategy, Cloud Applications, Strategic Partnerships, Mergers & Acquisitions, IT Strategy, Integration, Security, Outsourcing, Partner Management
Education
The University of Kansas 1979 — 1983
BS
BT Global Services 2011 - Present
BT Americas 2006 - April 2011
BT June 2004 - September 2006
AT&T 2002 - 2004
Concert 2000 - 2002
AT&T 1995 - 2000
Skills
Managed Services, Outsourcing, Telecommunications, Business Development, Account Management, Sales Management, Unified Communications, Solution Selling, Professional Services, Contract Negotiation, Vendor Management, Strategic Partnerships, Leadership, IT Outsourcing, New Business Development, Pre-sales, Cloud Computing, P&L Management, Go-to-market Strategy, Product Management, SaaS, Channel Partners, Direct Sales, Business Alliances, Co-location, Contract Negotiations, Data Center, Strategy, Service Delivery, Sales Operations, Key Account Management, Negotiation, Program Management, MPLS, VoIP, Call Centers, Sales, Sales Process, Selling, CRM, Partner Management, International Sales, Telephony, Product Marketing, Cross-functional Team...
Education
Rutgers, The State University of New Jersey-Newark 1994 — 1997
MBA, Marketing, Finance
AT&T Consulting Solutions June 2010 - Present
BT Global Services March 2009 - June 2010
HBK Capital Management November 2007 - February 2009
Plexent September 2006 - November 2007
McKesson August 2003 - September 2006
VeriCenter December 1999 - April 2002
MasTec September 1993 - December 1999
IBM 1992 - 1992
Skills
ITIL, COBIT, ISO 20000, Project Portfolio..., Project Planning, Blogging, Social Media, Process Improvement, Governance, Data Center Relocation, Change Management, Training Delivery, Lean IT, DevOps
Education
Texas A&M University 1989 — 1992
BS, Economics
F5 Networks July 2013 - Present
Peak Performers Intl. January 2008 - July 2013
Huawei USA. August 2010 - December 2012
Clearwire February 2010 - June 2010
Ericsson February 2009 - January 2010
SeaMobile Inc. July 2006 - December 2008
Ericsson May 1997 - July 2006
Enertel BV, Amsterdam, NL. January 1997 - April 1997
BT Global Services January 1993 - September 1996
Skills
Managed Services, Telecommunication..., Songwriting, Product Management, Strategic Sourcing, Team Building, Service Providers, Critical Thinking, Telecommunications, Outsourcing, Team Leadership, Customer Relations, Negotiation, Program Management, Coaching, Contract Negotiation, Customer Service, Management, Operations Management, Change Management, Start-ups, Business Development, Integration, Wireless, Leadership, Business Analysis, Service-now.com, Cross-functional Team..., Service Delivery, Professional Services, Networking, Performance Management, 3G, IP, Quality Assurance, LTE, Sales Operations, GSM, Mobile Devices, CDMA, Wireless Networking, WiMAX, 4G, Open Source Software, UMTS, Strategy, Project Management, Troubleshooting, Team Management, Business Process
Education
US Government 1998 — 1999
Awarded Honorary Bachelor degree, Telecommuncations
Staffordshire University 1987 — 1992
Business Management Studies
South Thames College, London, UK
London City & Guilds, Telecommunications Technology/Technician
Public Broadcasting Service September 2014 - Present
coEsion September 2011 - Present
Arqiva November 2013 - February 2014
Virgin Media September 2012 - June 2013
Harris CapRock Communications June 2011 - September 2011
BT Global Services January 2010 - April 2011
Afcan International Ltd November 2009 - January 2010
AT&T Global Services July 2008 - August 2009
Shell Global Solutions May 2007 - July 2008
BT Global Services September 2005 - May 2007
Skills
Cisco, CCNP, Linux, Juniper, MPLS, BGP, LAN/WAN, Project Implementation, Network Engineering, Network Design, LAN-WAN, Cisco Technologies, VPN, Switches, OSPF, WAN, Cisco IOS, IP, QoS, TCP/IP, Cisco Routers, Data Center, Network Architecture, DNS, Firewalls, Networking, IPv6, Network Administration, Routing, DHCP, Cisco Call Manager, CCNA, Switching, Juniper Technologies
Education
The University of Manchester 1999 — 2002
BSc, Computing & Information Systems
Cisco Systems August 2012 - Present
Enaxis Consulting February 2012 - August 2012
BT Global Services October 2008 - February 2012
NovoLink Communications July 2006 - October 2008
Cingular Wireless May 1998 - July 2006
Cardinal Health 1997 - 1998
Skills
CCNP, Routing, FreeBSD, MPLS, Cisco Switches, CCNA, Cisco, Network Design, WAN, Switches, Network Architecture, Routers, LAN/WAN, VoIP, TCP/IP, Unified Communications, BGP, Security, OSPF, EIGRP, QoS, Network Engineering, CCVP, DCNIS, DCNID, LAN-WAN, Cisco Technologies, Network Administration, Networking, Cisco Nexus, Disaster Recovery, Cisco IOS, Cisco Certified, Firewalls, Data Center, Network Security, VPN, IPSec, Routing Protocols, IPv6
Education
Sam Houston State University 1992 — 1996
Bachelor of Science (BS)
A&M Consolidated 1988 — 1992
high school
Bomgar Corporation July 2015 - Present
HP Enterprise Security Services September 2012 - July 2015
CBI 2011 - 2012
Texere 2001 - 2012
BT Global Services 2007 - 2010
Diocese of St Petersburg 2002 - 2007
Belenos, Inc. 2000 - 2001
Bell Labs Lucent Technologies 1998 - 2000
IKON Technology Services 1996 - 1998
W.L. Gore & Associates 1995 - 1996
Skills
Penetration Testing, PCI DSS, Information Security..., Security Awareness, Vulnerability Assessment, Wireless Security, Ethical Hacking, Data Loss Prevention, Encryption, Business Continuity, HIPAA, Security, IT Audit, Network Security, Information Assurance, Information Security..., IT Governance, Computer Security, Risk Mitigation, Security Audits, Cyber Security, Risk Assessment, Security Management, Application Security, Data Security, IT Strategy, Mobile Security, CEH, Information Security, Risk Management, DLP, Vulnerability Management, Program Management, Professional Services, Integration, Cloud Computing, Governance, Security Policy, Pre-sales, CISSP, Firewalls, Computer Forensics, Disaster Recovery, Information Technology, ISO 27001, Identity Management, Security Architecture..., IDS, IPS, CISM
Education
Saint Joseph's University 1983 — 1988
Bachelor's
Cardinal O'Hara High School 1979 — 1983
VCE March 2015 - Present
VCE, the Virtual Computing Environment Company July 2014 - Present
VCE, the Virtual Computing Environment Company March 2014 - July 2014
Hitachi Data Systems April 2013 - March 2014
VCE, the Virtual Computing Environment Company November 2012 - April 2013
VCE, the Virtual Computing Environment Company April 2010 - November 2012
BT Global Services January 2009 - April 2010
Cisco Systems, Inc June 2007 - January 2009
Cisco December 2003 - July 2007
Exodus Communications 1999 - 2003
Skills
Security, Network Security, Data Center, Virtualization, Cisco Technologies, Cloud Computing, Network Architecture, SAN, Firewalls, CISSP, Storage Area Networks, VMware, Cisco Nexus, Disaster Recovery, VMware Infrastructure, Storage, VPN, Managed Services, Networking, TCP/IP, EMC Storage, Cloud Security, Information Security, Cisco IOS, VMware ESX, WAN, Server Architecture, vSphere, Routing, NAS, SaaS, Management, Professional Services, Cloud Computing IaaS, Network Virtualization, NX-OS, eEye Retina, Web Application..., Storage Virtualization, IDS, VDI, High Availability, Cisco UCS, Business Continuity, Brocade, Enterprise Storage, Pre-sales, Team Management, Strategic Planning, Department Budgeting
Education
San Diego State University-California State University 1996 — 1999
BS, Computer Information Systems
IANS April 2015 - Present
Bruce Bonsall, LLC October 2011 - Present
BT Global Services January 2012 - March 2015
MassMutual Financial Group 1990 - July 2011
Monarch Life October 1987 - December 1990
Monarch Systems Group 1987 - 1990
MassMutual Financial Group 1985 - 1987
Skills
Influential Leader, Innovative Technologist, Effective Presenter, Risk Management, Project Management, Information Security, CISSP, Information Security..., Security, Disaster Recovery, Business Continuity, Risk Assessment, Vendor Management, Data Security, Computer Security, IT Audit, Governance, Leadership, IT Management, Vulnerability Management, Business Analysis, Security Management, Team Building, Network Security, Application Security, Project Planning, Enterprise Architecture, Management, Strategy, IT Strategy, Information Technology, Vulnerability Assessment, Enterprise Software, Identity Management, Penetration Testing, Security Audits, Enterprise Risk..., Strategic Planning, Enterprise Security
Education
New York Institute of Technology-Manhattan
Bachelor of Science (BS), Interdisciplinary Studies
Springfield Technical Community College
AS, Civil engineering
BT Global Services September 2006 - Present
Unilever HPC July 1999 - September 2006
Labatt USA June 1996 - May 1999
Rueben H. Donnelley March 1994 - April 1996
Skills
Firewalls, VPN, ITIL, Security, Network Security, CISSP, Bluecoat, Checkpoint, Information Security, Information Security..., Juniper, Microsoft Certified..., Proxy, Cisco Technologies
Education
University of Phoenix 2007 — 2011
BSIT, Bachelor of Science in Information Technology
Sacred Heart University 1990 — 1992
AS, Computer Science
Telefónica October 2014 - Present
BT Global Services July 2013 - October 2014
Metrored MX August 2012 - June 2013
Telefonica May 2010 - August 2012
Telefônica de Sao Paulo November 2009 - May 2010
Telefónica May 2008 - 2010
AXTEL September 2006 - February 2008
Axtel (AVANTEL) June 2005 - August 2006
Pilgrim's Pride August 2003 - April 2005
Teleperformance 2002 - August 2003
Skills
Marketing Strategy, CRM, Product Development, Strategy, Telecommunications, Business Development, VAS, Strategic Planning, Marketing Management, Team Management, Market Research, Marketing, Social Networking, Mobile Communications, New Business Development, Analysis, Direct Marketing, Market Planning, Telecommunication..., Product Marketing, Competitive Analysis, Digital Marketing, B2B, Business Strategy, Lead Generation, Management, Product Management
Education
Universidad Anáhuac del Sur, A.C. 2015 — 2017
Master of Business Administration (MBA)
Tecnológico de Monterrey 2008 — 2009
Associate Degree
Escuela Superior de Comercio y Administración 2002 — 2007
Bachelor’s Degree
Instituto Politécnico Nacional 1999 — 2002
Associate degree
HallKeen Management January 2013 - Present
BT Global Services July 2011 - Present
Marketing Werks September 2010 - January 2011
Capital One July 2010 - January 2011
Skills
Marketing, Social Media, Advertising, Social Media Marketing, Copywriting, Public Relations, Microsoft Excel, Account Management, Marketing Strategy, Online Advertising, Facebook, Event Planning, Microsoft Office, PowerPoint, Email Marketing, Sales, Event Management, Management, Training
Education
Texas Tech University 2004 — 2008
Bachelor of Arts, Public Relations; minor in Technical Communications
Accounting Consultant April 2015 - Present
Space Systems Loral November 2013 - March 2015
TeamWorks Inc. May 2012 - October 2012
Fox Head, Inc. December 2011 - April 2012
Courtland Esteem Inc. January 1986 - April 2012
BT Global Services December 2008 - November 2011
McAfee August 2008 - October 2008
Lincoln Law School of San Jose October 2007 - August 2008
Structural Integrity May 2005 - May 2007
SangStat Medical Corp now Genentech October 1999 - May 2004
Skills
CTEC, Registered Tax Preparer, CRTP, ADP Payroll, Quickbooks, SAP, Microsoft Office, PeopleSoft, Paychex, ProBusiness, Accounting, Tax, Compliance, ADP, Policy, Accounts Receivable, GAAP, Accounts Payable, Financial Reporting, Variance Analysis, General Ledger, Variances, SOX, Accruals, Fixed Assets, Audit, Auditing, Balance, Internal Controls, Financial Analysis, Payroll, Consolidation, Reconciliation, Financial Accounting, Cash Flow, Excel, Internal Audit, Cash Management, Preparation, Budgeting, Invoicing, Word, Reconciling, Journal Entries, Spreadsheets, Billing, Expenses, Analysis, Tax Preparation, Tax Sales
Education
San Jose State University 1993 — 1997
Bachelor of Science, Business Administration, Accounting
BT Global Services February 2014 - Present
AT&T January 2009 - January 2014
AT&T January 2005 - December 2008
AT&T January 2001 - December 2004
AT&T January 1997 - December 2000
Skills
VoIP, Managed Services, Contract Negotiation, Market Analysis, Pricing, LAN/WAN, Financial Analysis, Forecasting, Telecommunications, LAN-WAN, Management, Leadership, Cross-functional Team..., Sales Operations, Wireless, Strategic Partnerships, Program Management, Vendor Management, Solution Selling, Outsourcing, Networking, Professional Services, Product Management, Analysis, Customer Satisfaction, Negotiation, Mobile Devices, Market Research, Strategy, Call Centers, Unified Communications, Direct Sales, Start-ups, Business Development, Product Marketing, CRM, Cloud Computing, Data Center, SaaS, MPLS, IP, Team Leadership, Go-to-market Strategy, Integration, Executive Management, Competitive Analysis, Enterprise Software, Selling, Customer Experience, Account Management
Education
Stevens Institute of Technology 1999 — 2004
MS in Electrical Engineering
University of Wyoming 1981 — 1983
MS in Economics
The University of Montana 1974 — 1978
Bachelor of Science (BS)
RBA, Inc. December 2012 - Present
BT Global Services September 2012 - December 2012
BT Global Services July 2010 - September 2012
BT Global Services April 2009 - July 2010
Integrated Data Architects May 2005 - April 2009
Eagle Technology Consultants June 2001 - May 2005
Camelback September 1998 - May 2001
Dresser Industries December 1997 - September 1998
Skills
SharePoint, .NET, SDLC, C#, XML, Solution Architecture, SOA, Open XML, Enterprise Architecture, Business Analysis, Software Development, Web Services, Requirements Analysis, Software Project..., IT Strategy, ASP.NET, Microsoft SQL Server, Integration, Cloud Computing, Business Intelligence, Requirements Gathering, Data Warehousing, IIS
Education
Texas A&M University 1992 — 1997
BBA
BT Global Services April 2015 - Present
BT Global Services July 2014 - Present
Verdande Technology I Energy February 2014 - June 2014
Verdande Technology Energy September 2012 - June 2014
Alexander Mann Solutions April 2012 - August 2012
Experis May 2011 - January 2012
Experis, Jefferson Wells April 2010 - May 2011
Capgemini - Sogeti USA LLC October 2008 - April 2010
PricewaterhouseCoopers, LLP September 2004 - August 2008
PricewaterhouseCoopers, LLP September 2002 - September 2004
Skills
Miller Heiman Sales..., Miller Heiman Sales..., Management, Technical Recruiting, Business, Account Management, Recruiting, Business Development, Solution Selling, Contract Negotiation, Consulting, Selling, Sarbanes-Oxley Act, Business Process, Professional Services, Leadership, Strategy, Sales, Governance, Team Leadership, CRM
Education
University of Houston 1989 — 1991
Sam Houston State University 1985 — 1989
Accounting, English
BT Global Services July 2015 - Present
Airbus Defence and Space August 2012 - June 2015
Nokia Siemens Networks July 1999 - August 2012
Eurotel Rt. September 1998 - July 1999
Skills
Core Network, 3G, NSN, 2G, GSM, LTE, GPRS, SS7, IP, SIGTRAN, Cisco Technologies, CCNP, MPLS VPN, QoS, Checkpoint, Switching, BGP, SIP, Load Balancing, CCIP, MPLS, 4G, Multicast
Education
Széchényi István Egyetem 1994 — 1998
Bachelor of Science (BSc)
Szent László Gimnázium
BT Global Services March 2012 - Present
Kraft Foods January 2009 - November 2011
Cadbury plc. July 2004 - January 2009
Dr Pepper Snapple Group 2004 - 2007
Aegis Communications April 2003 - July 2004
Aegis Communications March 2002 - March 2003
Frontier Communications March 2001 - March 2002
Frontier Communications March 2000 - March 2001
Frontier Communications January 1997 - March 2000
Frontier Communications September 1995 - January 1997
Education
Texas State University-San Marcos 1986 — 1991
Bachelor of Business Administration, Accounting
Austin Commercial April 2015 - Present
Ragtime Wheatens 1997 - Present
BT Global Services November 2013 - April 2015
JEH Company July 2010 - November 2013
Lockheed Martin May 1986 - August 1988
Triumph Aerostructures - Vought Aircraft Division August 1984 - May 1986
Skills
Business Analysis, Insurance Administration, Risk Management, Systems Engineering, Sales Engineering, Project Engineering, Accounting
Education
Texas A&M University 1979 — 1983
BS, Mechanical Engineering
BT Global Services September 2014 - Present
Dell November 2011 - Present
PM&I Consulting May 2010 - January 2011
Hewlett-Packard September 2005 - May 2010
Siemens August 2004 - September 2005
MindFlow Technologies September 2003 - August 2004
EDS October 2002 - September 2003
Procuri September 2001 - February 2002
eBreviate, an EDS Company July 1999 - September 2001
EDS October 1995 - July 1999
Skills
Process Improvement, Strategic Sourcing, Program Management, Supply Chain Management, Product Management, Procurement, Strategy, Management, Project Management, CRM, Business Development, Team Leadership, Sourcing, Leadership, Integration, Team Building, Vendor Management, Spend Analysis, Start-ups, Negotiation, Outsourcing, Cross-functional Team..., Purchasing, Service Delivery, Analysis, IT Service Management, Supply Management
Education
Texas A&M University
BBA, Managment
University of North Texas
MSA, Tax Accounting
Apple August 2015 - Present
HGST, a Western Digital company 2013 - August 2015
BT Global Services 2008 - January 2013
ARM February 2006 - April 2008
McDermott Will & Emery April 2005 - April 2006
Veristy Design, Inc./Cadence Design Systems, Inc. November 2004 - April 2005
The North Law Firm November 1999 - November 2004
Skills
Licensing, Corporate Law, Litigation, Intellectual Property, Privacy Law, Mergers, Legal Research, Mergers & Acquisitions, Negotiation, Contract Negotiation, Contract Management, Employment Law, Start-ups, Software Licensing, Patents, Legal Assistance, Telecommunications, Data Privacy, Trademarks, Legal Writing, Corporate Governance, Due Diligence, IT law, Legal Advice, Commercial Litigation, Civil Litigation
Education
Law School 2006 — 2009
JD, Law
San Jose State University
Bachelor of Arts (B.A.), Communication Studies and Political Science
Excorp Medical Inc June 2015 - Present
Exova Group plc March 2015 - June 2015
Hudson October 2014 - March 2015
EZCORP November 2013 - June 2014
GrowHow UK Limited 2013 - 2014
Dixons Retail June 2012 - December 2012
Accelrys 2011 - 2012
BT Global Services 2009 - 2010
Monster Worldwide Inc 2007 - 2009
Monster 2006 - 2007
Skills
Multi-site, Change Management, ERP, Shared Services, Managerial Finance, Controlling and SOX, Program Management, SAP, Auditing, Outsourcing, Analysis, Finance, Strategic Financial..., Financial Audits, Budgets, Sarbanes-Oxley Act, Strategy, Management, Leadership, Forecasting, Internal Controls, Internal Audit
Education
University of Warwick - Warwick Business School 2000 — 2005
MBA
Sheffield Hallam University 1987 — 1989
PAA
Etrali Trading Solutions February 2014 - Present
BT Global Services March 2010 - February 2014
Scimed April 2006 - April 2010
Brown Harris Stevens 2005 - 2006
Skills
Solution Selling, Managed Services, Account Management, VoIP, New Business Development, Telecommunications, MPLS, Vendor Management, CRM, Management, Program Management, Leadership, Unified Communications, Training, Selling, Sales Operations
Education
Shepherd University 1997 — 2001
Sociology
BT Global Services September 2012 - Present
Microsoft February 2009 - September 2012
GLG - Gerson Lehrman Group November 2008 - February 2009
Hewlett-Packard January 2004 - October 2008
EDS, an HP Company 1986 - 2008
EDS November 2000 - December 2003
EDS = Xerox Account November 1997 - December 1999
EDS May 1995 - November 1997
General Motors 1989 - 1995
General Motors 1986 - 1989
Skills
Outsourcing, Customer Relations, Offshore, Alliances, Program Management, Team Building, Account Management, Integration, Change Management, Application Development, Business Strategy, New Business Development, Global Sourcing, Global Business..., Organizational..., Organizational Change, Cultural Transformation, Business Transformation, Leadership Development, Business Alliances, Software Development, Customer Service, Offshore Drilling, CRM, Managed Services, Strategic Partnerships, Go-to-market Strategy, Management, Sales Management, Service Delivery, Cloud Computing, Solution Selling, Start-ups, IT Strategy, Enterprise Software, Telecommunications, Cross-functional Team..., Strategy, Leadership, Product Management, P&L Management, SaaS, Professional Services, Selling, B2B, Business Process, Networking, Vendor Management, Pre-sales, Business Development
Education
University of Michigan 1992 — 1995
MBA, Management and Finance
State University of New York at Buffalo - School of Management 1981 — 1985
Bus Administration, MIS, Marketing
BT Global Services April 2012 - Present
BT Global Services October 2008 - March 2012
Bridgepoint Consulting, LLC March 2008 - August 2008
Applied Materials February 1999 - August 2007
Quantum February 1998 - February 1999
Octel 1995 - 1998
NeXT 1989 - 1992
Skills
Sla, Data Center, Consolidation, Cloud Computing, Disaster Recovery, ITIL, Servers, Information Technology, Integration, Management, Program Management, Business Process, Change Management, Databases, ERP, IT Management, Infrastructure, Networking, Outsourcing, Pre-sales, Software Documentation, Leadership, Storage, System Deployment
Education
San Jose State University 1978 — 1983
Bachelors of Arts Degree, Liberal Arts
Diageo May 2015 - Present
Pactera June 2014 - April 2015
BT Global Services July 2011 - April 2014
English Lakes March 2010 - June 2011
Butlins Conference & Events September 2008 - March 2010
Nokia July 2008 - September 2008
Skills
Microsoft Excel, Microsoft Word, Accounts Payable, Teamwork, English, Microsoft Office, Financial Accounting, Analysis, Cash Management, Customer Service, PowerPoint, Project Management, Expense Reports, Oracle E-Business Suite, ECDL Certification, Issue Resolution, Account Reconciliation, International Trade, Catering
Education
Budapesti Gazdasági Főiskola Pénzügyi és Számviteli Főiskolai Kar 2011 — 2016
Bachelor's Degree, Accounting and Finance
The Open University 2009 — 2011
Certificate in Accounting, Accounting and Finance
Budapesti Gazdasági Főiskola Külkereskedelmi Főiskolai Kar 2006 — 2008
Associate's Degree, International Business/Trade/Commerce, 4/5
Mitel August 2015 - Present
Vanguard Temporaries for 1199SEIU BF August 2014 - October 2014
Brittish Telecom July 2008 - February 2014
BT Global Services 2008 - 2014
DataCom Telecommunications Inc 2004 - 2008
Nortel Networks 1999 - 2004
Skills
Telecommunications, VoIP, Customer Relations, Microsoft Office, Networking, System Administration, Avaya, SIP, Team Leadership, Telephony, Project Management, ITIL v3 Foundations..., BMC Remedy, Enterprise Management..., Cisco Technologies, Avaya IP Telephony, Voice Mail, LAN-WAN, Avaya Communication..., Avaya Technologies
Education
Technological University of the Philippines 1983 — 1989
Associate's degree, Electronics Technology
CoreLogic December 2014 - Present
BT Global Services November 2013 - December 2014
Novartis July 2012 - November 2013
Goldman Sachs May 2011 - July 2012
C-III Asset Management LLC May 2010 - May 2011
Skills
Financial Analysis, Portfolio Management, Asset Managment, Financial Reporting, Strategic Planning, Analysis, Loans, Business Planning, Microsoft Excel, Accounting, Financial Modeling, Microsoft Office, Valuation, Sarbanes-Oxley Act, Due Diligence, Budgets, Forecasting
Education
Texas State University-San Marcos 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Hill-Murray School June 2013 - Present
Merchant Medicine September 2012 - June 2013
BT Global Services 2001 - 2003
Control Data Coporation 2000 - 2001
Skills
Competitive Analysis, Strategic Planning, Site Planning, Marketing Strategy, Market Planning, Marketing, Sales Management, Sales Presentations, International Sales, Sales Process, Coaching, Sales, Strategic Partnerships
Education
St. Olaf College 1984 — 1988
Bachelor of Arts (B.A.), Math, Economics and Statistics
Anoka Sr. High
Oracle January 2013 - Present
RajaRose Capital Investments September 2012 - Present
Avaya September 2010 - Present
ACS October 2009 - September 2010
BT Global Services May 2004 - November 2009
Sun Microsystems 1999 - 2004
Xerox Corporation 1994 - 1999
Skills
Outsourcing, SaaS, Storage, Unified Communications, Solution Selling, CRM, Professional Services, Enterprise Software, Strategy, Cloud Computing, Go-to-market Strategy, Business Development, Data Center, Managed Services, HP, Cross-functional Team..., Sales Management
Education
Texas A&M University 1990 — 1994
BBA, Financial Management. Mays School of Business
BT Global Services June 2014 - Present
BT Global Services December 2010 - June 2014
BT Global Services June 2007 - December 2010
Voyager Expanded Learning October 2004 - June 2007
Education
The University of Texas at Arlington 2001 — 2004
BA, English, Marketing Minor
Staples Advantage March 2015 - Present
BT Global Services May 2014 - April 2015
Argo Turboserve Corporation (ATC) June 2012 - May 2014
BMW October 2010 - June 2012
Skills
Supply Management, Supply Chain, Strategic Sourcing, Procurement, Supply Chain Management, Contract Negotiation, Materials Management, Process Improvement, Six Sigma, Supply Chain..., Inventory Management, Continuous Improvement, Executive Development, Executive Management, Forecasting, Telecommunication..., Telecommunications..., Global Operations, Global Strategy, Logistics, Global Sourcing, Telecommunications, Microsoft Excel, Data Modeling, Customer Service, Sales, Account Management
Education
Montclair State University 2006 — 2010
BS, Business Administration / Economics
Seton Hall University 2004 — 2006
Business Management/ Economics
HBO August 2013 - Present
BT Global Services September 2012 - July 2013
Randstad Hungary August 2010 - November 2012
Teleperformance March 2005 - July 2010
Skills
New Business Development, Account Management, Customer Service..., Recruiting, CRM, Call Center, Coaching, Customer Service
Education
Szent István Egyetem
Economist, Economics (Business Administration)
Pataki
BT Global Services June 2015 - Present
Abaxial Investments and Properties October 2004 - Present
NTT Communications March 2013 - May 2015
Internap January 2012 - February 2013
BT Global Services (BT Infonet) January 2003 - October 2007
AT&T January 1997 - January 2003
AT&T January 1995 - January 1997
Skills
Managed Services, Telecommunications, Global Contract..., Data Center, Cloud Computing, Enterprise Solution..., Global Business..., Internet Services, Teamwork, Cross-functional Team..., New Business Development, Problem Solving, Solution Selling, Managed Hosting, Contract Negotiation, Sales&Marketing, Start-ups, WAN, Business Development, Sales Process, Sales, Networking, VoIP, Lead Generation, Direct Sales, Co-location, Integration, Outsourcing, Management, IP, Sales Operations, Leadership, SaaS, Strategic Partnerships, MPLS, IT Management, Entrepreneurship, Storage, Salesforce.com, Project Management, Unified Communications, Channel Partners, Go-to-market Strategy, Mobile Devices, Product Management, Selling, Wireless, CRM, Strategy, Security
Education
The University of Texas at Arlington
Mechanical Engineering
BT Global Services July 2015 - Present
NS Capital LLC June 2014 - September 2014
Skills
Leadership, Finance, Teamwork, Communication Skills, Microsoft Office, Public Speaking, Customer Service, English, Budgets, Time Management, Windows, Research, Financial Analysis, Access, Communication
Education
The Ohio State University - The Max M. Fisher College of Business 2011 — 2015
Bachelor of Science (B.S.), Finance, General
BT Global Services June 2014 - Present
Orthofix April 2006 - May 2014
CTX Mortgage August 2004 - April 2006
New York State Insurance Fund January 2002 - April 2004
Albany Medical Center April 1999 - December 2001
KPMG Audit September 1996 - April 1999
Schonbek Worldwide Lighting Inc May 1995 - July 1996
Skills
Internal Audit, SOX 404, Sarbanes-Oxley, Sales & Use Tax, Compliance, Financial Analysis, Accounting, Auditing, Excel, Oracle Applications, Microsoft Excel, Account Reconciliation, General Ledger, SEC filings, Financial Accounting, Consolidation, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Management, Finance, Process Improvement, SEC Filings, Financial Statements, Budgets, Analysis, Accounts Payable, Tax, CPA, Financial Audits, Access, GAAP, US GAAP, Assurance
Education
State University of New York College at Plattsburgh 1993 — 1995
BS, Accounting
SUNY Canton 1991 — 1993
Associates, Individual Studies
Mitel July 2013 - Present
BT Global Services February 2012 - July 2013
Telmar Network Technology February 2011 - February 2012
Telmar Network Technology October 2009 - February 2011
Fujitsu Network Communications May 2008 - September 2009
Fujitsu Network Communications June 2004 - June 2008
Skills
Cross-functional Team..., Forecasting, Process Improvement, Program Management, Telecommunications, Project Management, Procurement, Business Development, Management, SAP, Strategic Planning, Budgets, Financial Analysis, Analysis, Negotiation, Pricing, Sales Operations, Sales, Product Management, Marketing, Competitive Analysis, Strategy, Team Leadership, Training, Proposal Writing
Education
The University of Texas at Dallas - School of Management 2006 — 2008
MBA, Finance
Texas A&M University - Mays Business School 2000 — 2004
BBA, Marketing
BT Global Services October 2013 - April 2015
BT Global Services June 2011 - October 2013
Accenture May 2010 - June 2011
Pacific Gas and Electric Company February 2008 - April 2010
Pacific Gas and Electric Company March 2006 - February 2008
Westfield Group January 2004 - February 2006
Corning Incorporated September 2000 - October 2002
Various September 1996 - September 2000
Skills
IT Strategy, Program Management, PMO, Strategy, Management Consulting, Integration, Business Analysis, Project Portfolio..., Change Management, Management, Consulting, Leadership, Vendor Management, Outsourcing, Project Management, SDLC, Business Process..., Project Delivery, ERP, Software Development, Project Planning, Coaching, PMP, Cross-functional Team...
Education
The University of Akron 1994 — 1996
MBA, Finance
SUNY Fredonia
Bachelor of Arts (B.A.)
The Ohio State University 2003 — 2003
Non-Degreed, Mandarin
Stanford Center for Professional Development 2007 — 2009
Stanford Certified Project Management (SCPM), Stanford Advanced Project Management
BT Global Services April 2015 - Present
DX Network Services November 2012 - September 2014
Helix Lighting Limited 2009 - March 2012
Helix Lighting Ltd 2008 - 2009
Helix Lighting Ltd 2007 - 2008
Helix Lighting Ltd 2002 - 2007
Cancer Research UK 2001 - 2002
Baxter and Platts 1996 - 2000
Columbia Hotel 1988 - 1995
Skills
Crystal Reports, T-SQL, Microsoft Excel, Business Intelligence, Sage, Business Objects, SQL Server 2005, SQL Server 2008, SQL Server 2012, Powershell
Education
The Open University 2002 — 2011
BSc(Hons), IT and Computing
The Open University 2002 — 2005
Diploma, IT and Computing
Barnet College, North London 1999 — 2000
GCSE, English Language and Literature, Spanish
Northampton College of Further Education 1986 — 1988
City & Guilds, Catering
Weavers Comprehensive, Wellingborough 1981 — 1986
O level, Music, History, Biology, English
BT Global Services August 2013 - Present
BT Global Services October 2010 - August 2013
Cincom Systems, Inc. 1998 - 2010
Versatility, Inc. 1997 - 1998
Versatility, Inc. 1992 - 1997
Versatility, Inc. 1990 - 1992
Skills
Product Marketing, Strategy, Competitive Analysis, Account Management, Management, Product Management, Program Management, Product Lifecycle..., Enterprise Software, Software Documentation, Product Development, SaaS, Business Strategy, Cloud Computing, Training, Pre-sales, Professional Services, Leadership, Business Development, Business Alliances, Product Launch, Telecommunications, Quality Assurance, Partner Management, Market Analysis, Marketing, MS Project, Go-to-market Strategy, Call Centers, Analysis, Strategic Planning, CRM, Start-ups, Mobile Devices, Business Intelligence, Sales, Solution Selling, Cross-functional Team..., Channel Partners, Demand Generation, Strategic Partnerships, Pricing, Vendor Management, Sales Enablement
Education
State University of New York College at Buffalo
Bachelor's Degree, Information Systems Management, Graduated Magna Cum Laude
BT Global Services April 2014 - Present
Skills
Managed Services, SaaS, Enterprise Software, Wireless, Marketing Strategy, Mobile Applications, Contract Negotiation, Management, Security, Streaming Media, Content Distribution..., Software, Switching, Channel, Go-to-market Strategy, Telecommunications, Solution Selling, Unified Communications, Strategic Partnerships, Channel Partners, Strategy, Pre-sales, Business Development, CRM, Data Center, Professional Services, VoIP, Cross-functional Team..., Selling, Direct Sales, Account Management, Business Alliances, Consulting, IP, New Business Development, Program Management, Sales, Product Management, Mobile Devices, Salesforce.com, Product Marketing, Executive Management, Co-location
Education
San Diego State University-California State University
B.S., Business Administration (Marketing)
zSpace, Inc. April 2015 - Present
Controller'd Solutions October 2013 - March 2015
Controller'd Solutions September 2012 - September 2013
BT Global Services April 2011 - September 2012
BT Global Services June 2008 - September 2012
Alps Electric (USA/NA) Inc. October 2000 - May 2008
Aptix Corporation September 1997 - October 2000
RockShox, Inc. August 1995 - August 1997
LSI Logic January 1990 - August 1995
Skills
PeopleSoft, Payroll, Microsoft Excel, Access, ERP, Microsoft Office, Visio, PowerPoint, Microsoft Word, Process Improvement, Forecasting, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Budgets, JD Edwards, Project Accounting, Revenue Recognition, Cross-functional Team..., Accounting, Cash Flow, Internal Controls, Auditing, General Ledger, Consolidation, Corporate Finance, Accounts Payable, Analysis, Managerial Finance, Finance, Strategic Financial..., Accounts Receivable, Cost Accounting, Management
Education
San Jose State University
Bachelor's degree, Business
Willow Glen High School
BT Global Services August 2010 - Present
CBAY Charlotte 2001 - Present
Presidio/Coleman Technologies October 2008 - August 2010
Verizon Business November 2004 - October 2008
Young Affiliates 2002 - 2007
MCI April 1997 - November 2004
Bell Atlantic Mobile January 1992 - March 1997
Skills
Business Development, Contract Negotiation, Team Management, Managed Services, Solution Selling, VoIP, Unified Communications, Cloud Computing, Direct Sales, New Business Development, CRM, Social Networking, Networking, Sales Management, Sales Presentations, Professional Services, MPLS Networking, Carrier Ethernet, Team Leadership, Management, Sales, Strategy, Pre-sales, Telecommunications, Account Management, Sales Process, Vendor Management, Selling, Wireless, Enterprise Software, Outsourcing, Sales Operations, Key Account Management, B2B, Co-location, Security, WAN, Program Management, Data Center, SaaS, Call Centers, Telephony, Lead Generation, Product Marketing, Salesforce.com, Mobile Devices, Channel Partners, SIP Trunking, MPLS, Strategic Partnerships
Education
State University of New York - System 1992 — 1994
BS, Marketing/Computer Sciences
St. Anthony's HS 1981 — 1985
BT Global Services April 2015 - Present
BT Global Services October 2013 - April 2015
BT Global Services April 2013 - October 2013
BT Global Services September 2012 - April 2013
Comstor May 2011 - August 2011
American Income Life February 2010 - June 2010
Westcon Group-Australia May 2009 - August 2009
Skills
Account Management, Market Research, Leadership, Marketing, Analysis, Telecommunications, Microsoft Office, Pricing, Financial Analysis, Cold Calling, Business Development, Business Strategy, Business Analysis, Sales, Management, Microsoft Excel, PowerPoint
Education
Southern Methodist University 2008 — 2012
Bachelor's degree, Business Administration, Management and Operations
Mater Dei
Mater Dei high school
Cigna September 2014 - Present
BT January 2012 - May 2014
BT Global Services November 2009 - December 2011
BT Global Services April 2008 - October 2009
Skills
CRM, Management, Leadership, Project Management, Contract Management, Finacial Management, Telecommunications, Customer Service, Program Management, Engineering, Finance, Vendor Management, Business Development, Business Process..., Team Management
Education
Sacred Heart University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
BT June 2014 - Present
BT January 2014 - Present
BT September 2011 - July 2013
BT Global Services July 2012 - September 2012
Skills
Employee Engagement, Performance Management, Talent Management, HR Policies, Succession Planning, Change Management, Employee Relations, HR Transformation, Recruiting, Stakeholder Management, Management, Coaching, Graduate Recruitment, Telecommunications, Project Management
Education
The University of Edinburgh 2007 — 2011
Sociology, First Class Honours Degree
Edward Jones January 2007 - Present
BT Global Services January 2003 - January 2007
BT Global Services January 2000 - January 2003
Rockliff Computers January 1997 - January 2000
Rockliff Computers April 1995 - January 1997
ACT Computer Support 1992 - 1994
Skills
Information Security, Privileged Access..., OS Hardening, Data Privacy, Security Forensics, Data Loss Prevention, Encryption, PGP/GPG, Firewalls, IPS, Penetration Testing, Web Application Security, Security Audits, SELinux, End Point Protection, Vulnerability Assessment, Authentication,..., 802.1x, RADIUS, PCI DSS, SOX 404, JSP 440, Technology Integration, Enterprise Architecture, Open Source Software, Solaris, Linux, Red Hat Linux, Ubuntu, Windows, OS X, SDLC, Disaster Recovery, Networking, TCP/IP, TLS, SMTP, Programming, Unix Shell Scripting, Python, Perl, C, HTML, PHP, Apache, RPM Packaging, Cisco Technologies, Interpersonal Skills, System Administration, Security
Education
The University of Manchester 1993 — 1997
Bachelor of Science (BSc), Computer Science
AIUS August 2012 - Present
Holcim Group Support May 2007 - July 2012
Holcim US March 2004 - April 2007
Holcim US March 2001 - March 2004
Nestle 1999 - 2001
BT Global Services 1998 - 1998
Skills
Procurement, Strategic Sourcing, Supply Chain Management, Spend Analysis, Logistics, Capex, Supplier Negotiation, Process Improvement, Materials Management, Operations Management, Inventory Management, Management, Project Management, Supply Management, Supply Chain, Global Sourcing, Continuous Improvement, E-procurement, Change Management, Contract Management, Negotiation, Supply Chain..., MRP, Purchasing, SAP, Business Process..., Manufacturing, Forecasting, Contract Negotiation, Process Engineering, Supplier Development, Production Planning, Lean Manufacturing, Cement
Education
London Business School 2011 — 2011
Executive Leadership
IMD - International Institute for Management Development 2009 — 2009
Leadership Programme
University of Warwick - Warwick Business School 1998 — 1999
Master, Business Administration and Operational Research
Tecnológico de Monterrey 1991 — 1996
BSc, Business Administration
IBRK
Dimension Data August 2013 - Present
Alliant Technologies March 2013 - July 2013
Alert Logic April 2012 - January 2013
IPsoft July 2009 - February 2012
AT&T April 2008 - July 2009
BT Global Services August 2007 - March 2008
BT Global Services August 2006 - July 2007
Verizon Business/MCI, Inc. August 2005 - July 2006
MCI, Inc. February 2005 - July 2005
AT&T September 2001 - November 2004
Skills
Professional Services, Account Management, Hosting, Managed Services, IPT, Network Security, Solution Selling, Cisco Technologies, Telecommunications, VoIP, Cloud Computing, IP, Avaya IP Telephony, Disaster Recovery, Cloud Security, Cloud Computing IaaS, Security, Sales Presentation..., Communication Skills, Direct Sales, Partner Management, Intrusion Detection, Log Management, Amazon Web Services..., Unified Threat..., Proposal Generation, Long-term Customer..., IT Service Management, IT Operations, Service Delivery, Networking, Outsourcing, Channel Partners, Management, VPN, Firewalls, CRM, Unified Communications, Solution Architecture, Virtualization, Sales Operations, Telephony, Co-location, Lead Generation, Consulting
Education
Rutgers University
MBA, International Business
University of Pennsylvania
BS, Electrical Engineering
The Hill School
High School
NCI Building Systems, Inc. April 2015 - September 2015
Halliburton February 2013 - February 2015
BT Global Services April 2010 - February 2013
BT Global Services 2006 - February 2013
BT Global Services 2006 - February 2013
SAIC / British Petroleum (BP) 2005 - 2006
Atos Origin / Schlumberger November 2004 - May 2005
Schlumberger 1995 - 2005
ConocoPhillips/Schlumberger 2001 - 2002
Skills
SharePoint, International Project..., IT Management, Program Management, MPLS, WAN, Cisco Technologies, IT Service Management, PMO, Data Center, Managed Services, ITIL, Project Management, Project Portfolio..., PMP, Pre-sales, IT Strategy, Integration, Outsourcing, Service Management, Project Delivery, Cloud Computing, Professional Services, Project Planning, Security, Vendor Management, Service Delivery, Disaster Recovery, Business Transformation, Sla, Infrastructure, Telecommunications, CRM, Information Technology, Stakeholder Management, Enterprise Architecture, IT Operations, Solution Architecture, Business Process, Business Process..., IT Outsourcing, Governance, Information Security, Management, Consulting, Enterprise Software, Change Management
Education
San Jacinto College
Computer Science, Criminal Science, Fine Arts
South Houston High School
LinkedIn 2013 - Present
LinkedIn 2008 - 2012
BT Global Services 2004 - 2008
CNT 2003 - 2004
Universal Access 2001 - 2003
Cable & Wireless 1996 - 2000
Cable & Wireless Communications 1992 - 1996
Skills
Virtualization, Direct Marketing, Strategy, Product Launch, Partnerships, Executive Management, Call Center, Sales Management, Strategic Account..., Account Management, Mentoring, Outsourcing, Enterprise Software, Management, Vendor Management, Networking, E-commerce, SaaS, Recruiting, Business Development, Leadership, Sales Operations, Cloud Computing, Professional Services, Talent Acquisition, Start-ups, Call Centers, Sales, Managed Services, Sourcing, Selling, Cross-functional Team..., Talent Management, Analytics, CRM, Product Management, Channel, Salesforce.com, Lead Generation, New Business Development, Customer Retention, Social Networking, Direct Sales, Online Marketing, Competitive Analysis, Social Media, B2B, Employer Branding, Go-to-market Strategy, Cold Calling
Education
The University of Chicago - Booth School of Business
MBA
University of Michigan
BA, Economics and History
LAPP Group September 2011 - Present
Beko Elektronik January 2010 - July 2011
BT Global Services August 2008 - March 2009
Whirlpool Corporation September 2003 - September 2006
Skills
Produktmanagement, Produktentwicklung, Neugeschäftsentwicklung, Key-Account-Management, Produktmarketing, Strategisches Management, Wettbewerbsanalyse, Account-Management, Internationaler Vertrieb, International Sales, Account Management, Fertigung, Business Development, Vertriebsorganisation, Verkaufsleitung
Education
Ludwig-Maximilians-University Munich 2006 — 2009
Bachelor's degree, Business Administration
Baden-Wuerttemberg Cooperative State University 2003 — 2006
Graduated engineer, Mechatronics
The Open University 2005 — 2006
Bachelor's degree, Mechatronics
BT Global Services 2011 - Present
BT Global Financial Services July 2009 - December 2012
BT Global Financial Services August 2006 - July 2009
Vantage Point Books Inc 2004 - 2006
Broadwing 2003 - 2004
IDT 2002 - 2003
Winstar 1996 - 2002
AT&T 1994 - 1996
Skills
Telecommunications, Project Management, Vendor Management, Program Management, Managed Services, Service Delivery, Data Center, Project Delivery, MPLS, PMO, Outsourcing, Business Analysis, Cloud Computing, PMP, Business Process, Customer Service, Service Management, IT Strategy, WAN, ITIL, Integration, IT Service Management, Management, Unified Communications, CRM, Disaster Recovery, Professional Services, Strategy, Team Leadership, Cross-functional Team..., Process Improvement, Product Management, Project Portfolio..., Solution Architecture, Business Transformation, Pre-sales, Business Process..., IT Management
Education
State University of New York at Oswego 1988 — 1992
Bachelor of Arts (B.A.), Psychology
M-Files Corporation July 2015 - Present
Sabre Corporation June 2014 - April 2015
DG November 2012 - February 2014
Hostess Brands July 2010 - November 2012
BT Global Services April 2007 - July 2010
Nortel Networks January 2007 - April 2007
HSN September 2006 - January 2007
AT&T October 2005 - August 2006
Verizon June 2004 - October 2005
Skills
Experienced Business..., Amazon Web Services..., Project Management, Business Analysis, Windows Azure, SharePoint, SharePoint Server, Cloud Computing, IIS, Microsoft SQL Server, C#, XML, SDLC, SSRS, TFS, SQL, SharePoint Designer, ASP.NET, Web Services, Design Patterns, Databases, VB.NET, Integration, JavaScript, XSLT, Oracle, Visual Studio, Web Applications, Windows Server, ADO.NET, Microsoft Office..., Nintex, CSS, Windows, Database Design, Visual Basic, .NET
Education
The University of Dallas 2010 — 2013
Master of Business Administration (MBA)
The University of Texas at Arlington 2000 — 2004
CSE, Computer Science
University of Tulsa 1999 — 1999
Computer Science
Cambridge High School Dubai 1997 — 1999
A Levels
Arab Unity High School Dubai 1989 — 1997
IGCSE O Levels
Microsoft SharePoint 2010 Training
BT Global Services October 2010 - July 2013
BT Conferencing July 2009 - September 2010
BT Global Services May 2005 - June 2009
Level 3 Communications May 2003 - May 2005
France Telecom - Orange Business Services May 2000 - May 2003
France Telecom March 1998 - May 2000
Telcordia Technologies January 1996 - March 1998
KPN Telecom January 1992 - January 1996
Pirelli North America May 1987 - December 1991
Skills
CXO, Account Management, New Business Development, Sales Management, BPO, Vertical Marketing, Executive Relationships, Leadership, Forecasting, Solution Selling, Unified Communications, Telecommunications, Managed Services, Strategic Partnerships, Channel, Professional Services, Product Management, Cloud Computing, SaaS, Direct Sales, Sales Operations, CRM, MPLS, VoIP, Co-location, IP, Ethernet, Selling, Business Development, Sales Process, Wireless, Lead Generation, Management, Competitive Analysis, Consultative Sales..., Outsourcing, Trusted Business Advisor, Contract Negotiation, Sales, Networking, Go-to-market Strategy, Call Centers, Security, Channel Partners, Pre-sales, Business Planning, Consulting, Salesforce.com, Business Alliances, Data Center
Education
University of Pennsylvania - The Wharton School 1995 — 1995
Executive Education Program, International Marketing
Rutgers University-New Brunswick 1975 — 1979
Bachelor's Degree, Marketing Communications
Ullink March 2015 - August 2015
Millennium Partners January 2014 - February 2015
SimCorp USA, Inc. October 2011 - August 2012
BT Global Services August 2010 - October 2011
J.P. Morgan February 2007 - May 2010
Sungard Trading Systems March 2003 - February 2007
Knight Trading Group March 1998 - September 2002
Skills
Equity Trading, Buy-side, Electronic Trading, Equities, Financial Services, Trading Systems, Trading, Options, Derivatives, Hedge Funds, Asset Managment, Financial Markets, Fund Accounting, Settlement, FX Hedging, Securities, Risk Management, Back Office, SDLC, Fixed Income, Product Management, Market Data, CRM, Capital Markets, FX Options, Equity Derivatives, Middle Office, Mutual Funds, Order Management, FX trading, Business Analysis
Education
State University of New York College at Plattsburgh 1987 — 1991
BS, Marketing
Xavier High School
Spirent Communications August 2015 - Present
Spirent Communications March 2014 - August 2015
Spirent Communications January 2014 - March 2014
BT Global Services May 2012 - April 2013
Cisco Systems September 2011 - May 2012
The Blue Cloud August 2010 - September 2011
VMware March 2008 - August 2010
ArcSight, Inc. (Acquired by HP) 2007 - 2008
Various Contract Positions 2004 - 2007
Cisco Systems, Inc. March 2004 - November 2005
Skills
Competitive Analysis, Mergers, Finance, Real Estate, Property Management, Cloud Computing, Security, Virtualization, SaaS, Data Center, Enterprise Software, Cisco Technologies, Project Management, VMware Infrastructure, Mobile Devices, Technical Support, Active Directory, IT Operations, VPN, Cisco IOS, M&A experience, M&A support, Cloud Applications, Cloud Security, Servers, Firewalls, Switches, VoIP, VMware, Networking, Wireless, Troubleshooting, Routers, SAN, Hardware, Storage, SDLC, Software Documentation, Testing, Network Architecture, Citrix, Cross-functional Team..., Agile Methodologies, Strategy, Start-ups, Product Management, Business Intelligence, Cooking
Education
DeVry University 1999 — 2002
Bachelor of Science, Telecommunications Management
Stanford University
Certificate, Strategic Decision and Risk Management
Executive Contractor April 2015 - Present
Aztec Systems July 2013 - December 2014
Information Services Group June 2011 - July 2013
BT Global Services May 2008 - May 2011
Everest Group March 2004 - May 2008
EDS February 1983 - March 2004
Skills
ITO, IT Outsourcing, BPO, Offshoring, Service Delivery, Governance, ITIL, Outsourcing Management, Outsourcing, RFP, Business Case, Shared Services, Optimisation, Alliances, Contract Negotiations, SLA, Benchmarking, IT Service Management, IT Strategy, Business Process..., Management Consulting, Telecommunications, Call Center, Solution Design, Vendor Management, Cloud Computing, Business Development, Strategic Sourcing, Leadership, Strategic Partnerships, Managed Services, CRM, Business Transformation, ERP, Contract Negotiation, Service Management, Program Management, Infrastructure, Strategy, Project Portfolio..., Account Management, Call Centers, Integration, Solution Selling, Solution Architecture, Business Process, Sla, PMO, Change Management, Business Alliances
Education
The University of Texas at Dallas 1981 — 1984
MS
Texas Tech University 1976 — 1980
BS
Paschal High School 1972 — 1976
High School
Ernst & Young October 2011 - Present
Verizon April 2007 - October 2011
Evidence Based Research October 2004 - March 2007
BT Global Services April 2003 - October 2004
BT Americas April 2002 - April 2003
Concert December 1997 - April 2002
MCI February 1997 - December 1997
Skills
Business Strategy, Competitive Intelligence, Product Management, Strategy Development, Competitive Analysis, Strategic Planning, Management Consulting, Market Analysis, Cross-functional Team..., Market Research, Telecommunications, Business Development, Analysis, Vendor Management, Business Analysis, Market Intelligence, Social Media, Strategy, Leadership, Marketing Strategy, Strategic Partnerships, Management, Forecasting, Mergers & Acquisitions, Project Management, Data Analysis, Team Leadership, Sales, Government, Marketing Research, Business Planning, Pricing, Business Intelligence, Consulting, Training, Business Process, Marketing, Product Launch, Proposal Writing, Social Media Marketing, Pre-sales, Social Networking, Product Marketing, Analytics, CRM, Change Management, Entrepreneurship, Business Process..., Strategic Consulting, Start-ups
Education
University of Maryland - Robert H. Smith School of Business 2006 — 2008
MBA
The George Washington University 1993 — 1997
BA
Illinois Mathematics and Science Academy 1990 — 1993
CueContext September 2014 - Present
Independent May 2014 - August 2014
BT Global Services April 2013 - April 2014
BT Global Services October 2011 - March 2013
Xtiva Financial Systems July 2009 - October 2011
Xtiva Financial Systems, Inc. January 2003 - July 2009
Xtiva Financial Systems August 1998 - January 2003
Brean Murray & Co. January 1996 - August 1998
Skills
Enterprise Software, Product Management, Business Analysis, SaaS, Product Marketing, CRM, Sales Management, Professional Services, Team Leadership, Sales Process, Program Management, Cloud Computing, Microsoft Excel, Business Strategy, Sales Operations, Lead Generation, Change Management, Account Management, SQL, Cross-functional Team..., New Business Development, Microsoft Office, Analysis, Budgets, Product Development, Sales Support, Customer Satisfaction, Customer Relations, Requirements Analysis, Strategic Planning, Problem Solving, Operations Management, Negotiation, Project Planning, Marketing Strategy, Excel, Contract Management, Software Project..., Business Intelligence, Process Improvement, Strategy Development, Competitive Analysis, Team Building, Business Planning, Analytics, Performance Management, Budgeting, Pricing, SDLC, Forecasting
Education
St. Lawrence University 1989 — 1992
BA
University of St. Andrews 1989 — 1990
Honors in Social Anthropology
Citibank June 2013 - Present
JPMorgan Chase March 2011 - June 2013
BT Global Services October 2008 - March 2011
Rodman Companies August 2007 - October 2008
EMC Global Services June 2007 - July 2008
Southwest Airlines December 2006 - June 2007
Countrywide August 2005 - December 2006
MBNA 2000 - 2005
Sprint 1998 - 1999
Fidelity Investments 1995 - 1996
Skills
Program Management, Information Technology, Leadership, Team Building, Project Delivery, Management, Resource Management, Software Project..., Agile Methodologies, Project Management, PMP, SDLC, Software Development, Visio, Vendor Management, SharePoint, Business Analysis, Enterprise Architecture, Business Intelligence, IT Strategy, Microsoft SQL Server, Project Portfolio..., Disaster Recovery, IT Management, Requirements Analysis, DB2, Integration, MS Project, Process Improvement, Release Management, Systems Analysis, PMO, Requirements Gathering, Testing, Business Requirements, Data Warehousing, Solution Architecture, Banking, Business Process..., Data Migration, Scrum, Risk Management, Agile Project Management, Change Management, Business Process, Quality Assurance, Business Continuity, SQL, User Acceptance Testing, Consulting
Education
St. Mary's University 1993 — 1995
Maker Media 2012 - Present
Let's Make Robots September 2011 - Present
BT 2007 - Present
BT Professional Services 2007 - Present
BT Global Services 2006 - Present
BT INS February 2007 - July 2008
International Network Services July 2002 - February 2007
INS 1996 - 2007
BT INS; INS (International Network Services) 1996 - 2007
Lucent Worldwide Services August 1999 - July 2002
Skills
IT Strategy, IT Service Management, Professional Services, ITIL, Governance, Solution Architecture, Data Center, Managed Services, IT Operations, Pre-sales, Security, Enterprise Architecture, IT Management, Information Security, Integration, Network Architecture, Telecommunications, Program Management, Technical Writing, Freelance Writing, Editing, Blogging, Robotics, Electronics, Social Networking, Community Management, Fundraising, Educational Workshops, Interviewing Skills, Leadership, Consulting, Vendor Management, Management Consulting, Video Editing, Text Editing, Product Reviews, Magazine Articles, Magazine Writing, Workshop Facilitation
Education
Stevens Institute of Technology 1987 — 1992
Bachelor of Engineering (B.E.), Electrical Engineering
Reitred/ Disabled September 2009 - Present
Private Business August 2004 - Present
BT Global Services June 2005 - August 2006
McDonnell Douglas, MCI, Tymshare and Tymnet 1979 - 2001
British Telecom North America 1978 - 2001
Education
Southern Illinois University, Carbondale 1969 — 1971
BT Global Services May 2015 - Present
BT Global Services January 2010 - April 2015
BT Global Services September 2008 - December 2009
British Telecom June 2004 - September 2008
British Telecom June 2003 - June 2004
Skills
Managed Services, Solution Selling, Channel, Unified Communications, Telecommunications, Account Management, Channel Partners, Sales Process, MPLS, Channel Sales, Direct Sales, Strategic Partnerships
Education
Saint Michael's College 1999 — 2003
Bachelor of Arts (B.A.)
BT Global Services April 2013 - Present
BT Global Services April 2010 - April 2013
BT Americas April 2003 - March 2010
BT Operate August 2000 - March 2003
BT February 1998 - July 2000
Skills
IT Service Management, Telecommunications, Service Management, ITIL, Computer Network..., Service Delivery, MPLS, Managed Services, Outsourcing, Cisco Technologies, Team Management, Program Management, Customer Experience, Wireless, WAN, Vendor Management, IP, Data Center, Unified Communications, Project Delivery, VoIP, Sla, Ethernet, Broadband, Network Design, Frame Relay, Call Centers, Switches, Pre-sales, QoS, Telephony, LAN-WAN, Contact Centers, Network Architecture, SDH, Professional Services, Integration, MPLS VPN, Routers, IT Operations, Incident Management, Routing, System Deployment, Solution Architecture, Networking, Management, Cloud Computing, Technical Support, Business Process
Education
Southern Polytechnic State University 1992 — 1995
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Windstream April 2015 - Present
Level 3 Communications December 2012 - April 2015
CenturyLink March 2010 - April 2012
BT Global Services January 2007 - April 2010
BT INS January 2007 - April 2009
AT&T March 1999 - January 2007
Inter-Tel Corporation 1992 - 1999
Skills
Strategy, Professional Services, Management, Team Leadership, Selling, Leadership, Business Planning, Sales, Solution Architecture, Project Portfolio..., Data Center, Outsourcing, Account Management, Unified Communications, Managed Services, Customer Service, Sales Operations, Co-location, Telecommunications, Solution Selling, Customer Satisfaction, Vendor Management, Business Alliances, Program Management, Online Advertising, Channel Partners, Call Centers, Ethernet, Product Management, Cloud Computing, Change Management, VoIP, Hosted Services, Product Marketing, IaaS, New Business Development, Enterprise Architecture, Contract Negotiation, Sales Process, Enterprise Software, Networking, IP, SaaS, Direct Sales, MPLS
Education
The Ohio State University - The Max M. Fisher College of Business 1982 — 1986
Wapakoneta Senior High School 1978 — 1982
Ciber October 2014 - Present
BT July 2006 - October 2014
BT 2006 - 2013
BT Global Services 2006 - 2013
Merrill Lynch 2004 - 2006
Merrill Lynch November 1993 - July 1995
Skills
Telecommunications, Service Delivery, Service Management, Vendor Management, Project Management, Administrative..., Business, Coordination, Events, Hospitality, Microsoft Word, Microsoft Excel, Newsletters, Office Management, PowerPoint, Outsourcing, Training, Budgets, Negotiation, Integration
Education
Stevens Institute of Technology 1999 — 2001
Certificate, Project Management
Virginia Polytechnic Institute and State University 1978 — 1980
N/A, Computer Science
Brookdale Community College
Associate of Arts and Sciences (AAS), Business Administration and Management, General
BT Global Services 2007 - Present
INS 2005 - 2006
Immedient 2002 - 2004
Alpha Technologies 1998 - 2001
Rutgers University Computing Services 1994 - 1998
Skills
VB.NET, ASP.NET, HTML, SQL, jQuery, Problem Analysis, Leadership, Mentoring, Perl, MySQL, C#, Sitecore, HTML 5, CSS3, CSS, SQLXML, JSON, Algorithm Design, Algorithm Optimization, System Architecture, Java, Unix, C++, Pascal, Access, ANSI C, E-commerce, SOA
Education
Rutgers University-New Brunswick 1991 — 1998
MA
Steve Power-Fardy Productions March 2013 - Present
BT Global Services 2007 - 2013
BT 2004 - 2007
British Telecom 2004 - 2007
Infonet 1999 - 2007
Skills
Integration, Telecommunications, Product Management, Product Marketing, Entrepreneurship, Mobile Devices, Strategic Partnerships, Marketing Communications, Customer Retention, Business, Web Analytics, Management Consulting, Key Account Management, Vendor Management, Channel, IP, Customer Service, Digital Marketing, Digital Media, Advertising, B2B, Cloud Computing, CRM, Start-ups, SaaS, New Business Development, Business Development, Team Management, Solution Selling, Direct Sales, Outsourcing, E-commerce, Account Management, Go-to-market Strategy, Salesforce.com, Lead Generation, Selling, Mobile Marketing, Online Marketing, Professional Services, Online Advertising, Management, Digital Strategy, Sales
Education
Ryerson University 1979 — 1981
Certificate of Course Completion, Broadcast Television Management and Operation
Ryerson University 1976 — 1979
Bachelor of Arts (B.A.), Radio and TV Arts
BT Global Services October 2009 - Present
BT Global Services March 2005 - October 2009
BT Global Services March 2001 - March 2005
CONCERT COMMUNICATION SERVICE December 1998 - March 2001
MCIWORLDCOM CORPORATION – EASTERN FINANCIAL OPERATIONS May 1997 - December 1998
MCI CORPORATION – CONTRACT BILLING SOLUTIONS February 1996 - May 1997
Skills
Pricing, Outsourcing, Product Management, Analysis, Management, Managed Services, Leadership, Finance, Business Analysis, Business Process..., Financial Forecasting, P&L Management and..., Competitive Analysis, Financial Analysis, Program Management, Telecommunications, Managerial Finance
Education
Strayer University
Bachelor of Science (B.S.), Accounting
BT October 2004 - Present
BT Global Services 2004 - Present
Atos Origin October 2001 - October 2004
IBM October 1997 - October 2000
IBM February 1992 - October 1997
Education
The Open University 1993 — 1997
BT Global Services January 2014 - Present
Tata Communications July 2012 - January 2014
BT Global Services April 2011 - July 2012
BT Global Services April 2009 - April 2011
BT Global Services July 2005 - April 2009
BT July 2003 - July 2005
BT January 2001 - July 2003
BT Wholesale September 1999 - January 2001
IBM August 1997 - September 1998
Education
The Chartered Institute of Management Accountants
ACMA
University of Paisley 1994 — 1999
BEng (Hons), Electrical and Electronics Engineering, 1st Class Honours
BT Global Services April 2014 - Present
FedEx Services January 2005 - March 2014
PricewaterhouseCoopers September 2002 - December 2004
Skills
Process Improvement, Internal Audit, Auditing, Internal Controls, Sarbanes-Oxley Act, Financial Reporting, Accounting, Financial Analysis, Sarbanes-Oxley, US GAAP, Variance Analysis, SEC filings, Enterprise Risk...
Education
Texas Tech University - Rawls College of Business 1998 — 2002
MSA, Accounting
Tarleton State University 1995 — 1998
Biology
Federal Reserve Bank of New York January 2012 - August 2012
Avanade September 2011 - January 2012
BT Global Services February 2007 - September 2011
BT 2007 - September 2011
Estee Lauder 2007 - 2008
Redcats USA February 2006 - February 2007
jhcohn 2007 - 2007
EMS February 2005 - February 2006
Lending Group Inc. June 2003 - February 2005
Nepal Telecom Corporation January 1998 - July 2000
Skills
MCPD SharePoint 2010, SharePoint, Microsoft SQL Server, Microsoft Certified..., ASP.NET, C#, Microsoft Office..., JavaScript, AJAX, BizTalk, Enterprise Architecture, SSRS, Business Intelligence, XML, Web Services, SOA
Education
Texas Tech University 2000 — 2002
MS, Computer Science
Tribhuvan Vishwavidalaya 1994 — 1998
BE, Electronics
SingTel USA April 2006 - Present
Global Crossing January 2004 - March 2006
BT Global Services October 1992 - December 2003
Skills
Telecommunications, Managed Services, MPLS, Solution Selling, Account Management, VoIP, Unified Communications, IP, Cloud Computing, Direct Sales, Data Center, Sales Management, Channel Partners
Education
Sinclair Community College
Wright State University
Strategic Communications Group 2009 - Present
BT Americas December 2008 - June 2009
BT Global Services October 2006 - December 2008
Counterpane Internet Security April 2005 - October 2006
Skills
Social Media, Public Relations, Event Planning, Analyst Relations, Research, Social Media Marketing, Strategic Communications, Product Marketing, Marketing Strategy, Marketing, Internal Communications, Thought Leadership, Market Research, Management, Strategic Partnerships, Online Marketing, Integrated Marketing, Strategy, CRM, Corporate Communications, Sales, Sales Operations, Key Account Marketing, Media Relations, Marketing Communications, B2B, Social Networking, Direct Marketing, Business Development, Team Building, Email Marketing, Business Strategy, Digital Marketing, Messaging, Strategic Planning, Press Releases, Account Management, Account Marketing
Education
University of Toronto 2000 — 2001
Post Doctoral Fellow, Political Science
University of Toronto 1996 — 2000
Ph.D., Political Science
The University of British Columbia 1994 — 1996
MA, Political Science
The University of Western Australia 1990 — 1994
BA (Hons.), Political Science and History, First Class Honours (Magna Cum Laude)
Cognizant Technology Solutions March 2014 - Present
Svetlo Consulting Inc November 2008 - Present
Orange Business Services May 2010 - October 2013
BT Global Services October 2007 - November 2008
BT Global Services April 2008 - September 2008
BT Global Services October 2007 - March 2008
Logicalis February 2006 - September 2007
Allen Corporation April 2004 - January 2006
Riggs Bank July 2003 - April 2004
iORMYX December 1999 - June 2003
Skills
IT Service Management, Service Management, IT Governance, ISO 20000, CMDB, Service Improvement, Business Alignment, ITIL, IT Management, Business Discovery, Pre-Sales Technical..., Professional Services, Governance, Service Delivery, HP, Integration, HP Openview, HP-UX, IT Strategy, Cisco Technologies, Solution Architecture, IT Outsourcing, Pre-sales, System Deployment, Security, Servers, Infrastructure, Unix
Education
Comenius University 1990 — 1992
English, Teaching English as a Second or Foreign Language/ESL Language Instructor
Slovenská technická univerzita v Bratislave 1984 — 1989
Master's degree, Applied Electronics/Computer Science
BT Global Services December 2013 - Present
Kenexa July 2009 - December 2013
Kenexa September 2008 - July 2009
Kenexa January 2008 - September 2008
Skills
Applicant Tracking..., Sourcing, Talent Acquisition, Technical Recruiting, Recruiting, Internet Recruiting, College Recruiting, Talent Management, Executive Search, Onboarding, Taleo, Kenexa 2X BrassRing, Interviews, Temporary Placement, PeopleSoft, Contract Recruitment, Screening, Payroll, Benefits Administration, Staffing Services, RPO, Screening Resumes
Education
The University of Texas at Arlington 2004 — 2007
Bachelor's Degree in Business Administration, Management
Texas A&M University 2002 — 2004
Transaction Network Services Inc. January 2008 - Present
BT Global Services January 2003 - December 2008
Skills
New Business Development, Telecommunications, Managed Services, Solution Selling, Low Latency, Cloud Computing, SaaS, Market Data, Direct Sales, Product Management, Electronic Trading, Account Management
Education
Rutgers, The State University of New Jersey-Newark 1991 — 1996
Bachelor of Arts (B.A.), Biological and Physical Sciences
BT Global Services June 2014 - Present
HP Enterprise Services October 2010 - June 2014
HP Enterprise Services September 2007 - October 2010
EDS January 2006 - September 2007
EDS February 2004 - December 2005
Skills
Service Delivery, Procurement, Purchasing, SAP, Supply Chain Management, Logistics, Sla, Team Management, Strategy, Project Management, Change Management, Training, Team Leadership, Recruiting, IT Service Management, Outsourcing, SLA, Cross-functional Team...
Education
Szent István Egyetem 1998 — 2003
BT Global Services August 2014 - Present
British Telecom - BT Conferencing August 2005 - August 2014
Spectel 1998 - 2005
Skills
SIP, Unified Communications, VoIP, PRI, Video Conferencing, Audio Conferencing, Telepresence, H.323, Wireless, Telephony, Cisco Telepresence, SIP Trunking, Telecommunications, Direct Sales, Managed Services, IP, Solution Selling, MPLS, Unified Messaging, Hosted Services, Selling, Professional Services, WAN, SaaS, Tandberg, Cisco Technologies, Avaya, ISDN, Sales Engineering, Avaya Technologies
Education
University of Wales, Swansea
BS Electrical & Computer Engineering
U.S. Concrete, Inc. (NASDAQ:USCR) June 2015 - Present
Robert Half Finance & Accounting February 2015 - May 2015
BT Global Services February 2013 - December 2014
Robert Half Finance & Accounting April 2011 - February 2013
Solo Cup Company 2011 - 2012
National Semiconductor January 2010 - January 2011
National Semiconductor February 1995 - July 2008
Vencor Hospital August 1990 - May 1994
Skills
General Ledger, Accounting, Fixed Assets, SAP, SOX, Lotus Notes, Forecasting, Essbase, Manufacturing, Financial Analysis, Business Objects, Outlook, Excel, PowerPoint, Payroll, Budgeting, Financial Accounting, ERP, Microsoft Excel, Account Reconciliation, Analysis, Finance, Sarbanes-Oxley Act
Education
The University of Texas at Arlington
Microsoft October 2011 - Present
Microsoft January 2010 - November 2011
BT September 2009 - January 2010
BT Global Services 2009 - January 2010
izmocars April 2009 - September 2009
BT April 2006 - April 2009
All Covered 2003 - 2006
Callisma 1999 - 2002
Skills
Cloud Computing, Managed Services, Professional Services, Unified Communications, Data Center, Solution Selling, SaaS, Virtualization, Enterprise Software, IT Strategy, Cisco Technologies, Security, Pre-sales, Business Continuity, Vendor Management, Network Architecture, Business Intelligence, Disaster Recovery, Microsoft Technologies, Salesforce.com, Product Management
Education
Southern Oregon University 1991 — 1992
Ashland High School 1986 — 1990
Capgemini December 2008 - Present
BT Global Services June 2001 - December 2008
Lehman Brothers January 1999 - August 2000
NORTHROP GRUMMAN, formerly LITTON AIRTRON May 1998 - September 1998
Schering-Plough May 1997 - January 1998
Skills
IT Strategy, Vendor Management, Data Center, Business Analysis, ITIL, Business Process..., Program Management, Service Delivery, Business Transformation, IT Service Management, Integration, Cloud Computing, IT Management, Project Management, Enterprise Architecture, Solution Architecture, Managed Services, Cisco Technologies, Outsourcing, Telecommunications, Pre-sales, PMO, Security
Education
Rutgers University-New Brunswick 2005 — 2009
MBA, Management and International Business
Stevens Institute of Technology 1996 — 2001
BE, Computer Engineering
Manpower October 2008 - June 2009
BT Global Services October 2008 - June 2009
Greenlee/Textron April 2005 - June 2008
Legerity January 2005 - April 2005
Texas Instruments May 2002 - December 2004
Tellabs/Marconi/RELTEC/RTEC January 1980 - April 2002
Marconi January 1980 - April 2002
RELTEC January 1980 - April 2002
Skills
Cross-functional Team..., Electrical Engineering, Electronics, Embedded Systems, FPGA, Manufacturing, Product Development, SoC, Technical Writing, Test Equipment, Testing, Analog, Telecommunications
Education
The University of Texas at Arlington 1975 — 1979
BS, Electrical Engineering
CROSSMARK January 2014 - Present
BT Global Services February 2005 - September 2012
Infonet Services Corporation (purchased by BT) December 1996 - February 2005
Wallace's Bookstores, Inc. August 1993 - October 1996
Skills
Telecommunications, Managed Services, MPLS
Education
St. Louis Community College
Business Administration, Accounting
University of Mary Washington
Level 3 Communications December 2013 - Present
Infosys Technologies Ltd January 2006 - Present
Level 3 Communications October 2012 - December 2013
Infosys Limited July 2011 - December 2013
BT Global Services July 2009 - September 2012
Infosys July 2009 - July 2011
BT Wholesale January 2006 - August 2009
TATA Communications Ltd. (fka VSNL) August 2005 - January 2006
TATA Communications Ltd. (fka VSNL) October 2002 - July 2005
TATA Communications Ltd. (fka VSNL) February 2000 - September 2002
Skills
Performance Management, Management, MPLS, Project Management, Acceptance Testing, SDH, Service Assurance, Telecommunications, Computer Network..., Business Services, DWDM, IP, Wireless, Juniper, Transmission, Switches, Outsourcing, Optical Fiber, Program Management, Network Design, CCNA, Integration, Managed Services, Service Delivery, Cisco Technologies, Telecommunications..., NMS, Solution Architecture, Troubleshooting, Testing, Pre-sales, Mobile Devices, FTTx, Networking, Team Management, GSM, ISDN, Provisioning, ITIL, WAN, 3G, PDH, System Deployment, Project Planning, PMP, BSS
Education
Institution of Engineers (India) 2004 — 2010
AMIE, Electronics and Communication Engineering
State Board of Technical Education, Kerala 1991 — 1994
Diploma, Electronics Engineering
Symbiosis institute of Management Studies
PGDBM, Operations Management
Aurionpro Solutions March 2014 - Present
NTT Data Corporation June 2013 - August 2013
Quickcomm - (A Vodafone Global Enterprise Company) May 2011 - April 2013
PepsiCo April 2010 - December 2010
BT Global Services February 2007 - June 2009
BT Global Services May 2005 - February 2007
BT Global Services May 2004 - May 2005
Praxair August 2002 - December 2003
Computer Sciences Corporation April 2000 - October 2001
Citibank December 1999 - April 2000
Skills
Vendor Management, Outsourcing, Telecommunications, Service Delivery, Managed Services, Change Management, Process Improvement, Project Management, Visio, Contract Negotiation, Program Management, Management, MS Project, SharePoint, Salesforce.com, Project Planning, SaaS, System Deployment, Account Management, Enterprise Software, Cisco Technologies, BMC Remedy, Microsoft Excel, TEM, Client Presentation, Project Delivery, PRINCE2, Wireless Expense..., Business Development, Mobile Devices, Security, Leadership, Outlook, E-procurement, CiscoWorks, Escalations Management, Telecom Expense..., Manage Client..., Customer Advocacy, Prince Practitioner, Telecommunications..., Rivermine, Inventory Management, Mobility Management, Telecom Auditing, Triathlon, Mobile Device Management, MaaS360
Education
Sacred Heart University 1981 — 1986
BS, Political Science
Holy Cross High School 1978 — 1981
Ceridian February 2015 - Present
FIS Global Commercial Services, located at Ceridian TAX Services September 2013 - February 2015
Fox Rent-A-Car April 2011 - September 2013
Bank of America October 2010 - March 2011
DirecTV Inc December 2009 - July 2010
BT Global Services May 1999 - October 2009
CSC October 1995 - April 1999
MCI Telecommunications February 1989 - September 1995
Skills
Agile Methodologies, Telecommunications, User Acceptance Testing, Testing, Scrum, SDLC, VoIP, Project Management, Data Center, Vendor Management, Business Process, Quality Assurance, Cross-functional Team..., Team Management, Business Analysis, Software Development, IT Management, Business Intelligence, Change Management, Team Leadership, Software Documentation, Requirements Analysis, Risk Management, Process Improvement, PMP, Product Development, Service Delivery, Management, Business Process..., Solution Architecture, Integration, Software Project..., IT Strategy, Strategy, Product Management, Agile Project Management, Enterprise Architecture, Project Portfolio..., Project Planning, Program Management, Systems Analysis, Leadership, Analysis, Team Building, Resource Management, CMMI, Cloud Computing, SaaS, CRM, Enterprise Software
Education
The Johns Hopkins University 1989 — 1993
M.S, Computer Science / Telecommunications, 3.7/4.0
State University of New York at Stony Brook 1983 — 1986
B.S, Mechanical Engineering
Global Cloud Xchange (A Reliance Company) May 2006 - Present
BT Global Services March 2002 - May 2006
Cable & Wireless Communications March 2000 - March 2002
GlobalOne (now Orange) 1998 - 2000
Skills
Managed Services, MPLS, Telecommunications, IP, VoIP, Co-location, Ethernet, Wireless, SDH, DWDM, Solution Selling, Pre-sales, IP Transit, Cloud Computing, Selling, Carriers, Network Design
Education
Southeast Missouri State University - Harrison College of Business
Bachelor of Science (BS), Business Administration and Management, General
University of Tennessee
Bachelor's degree, Journalism
BT Americas, Inc. April 2015 - Present
BT Americas, Inc. July 2014 - Present
BT Americas, Inc. July 2012 - June 2014
BT Americas, Inc. January 2006 - June 2012
BT Global Services June 2004 - January 2006
BT Ignite May 2002 - June 2004
Viag Interkom April 2000 - May 2002
Skills
Project Management, Program Management, Analysis, Due Diligence, Software Documentation, Management, Vendor Management, Telecommunications, Business Development, Outsourcing, Change Management, Team Leadership, Service Delivery, Business Analysis, IT Outsourcing, Management Consulting, Professional Services, Business Process..., Managed Services, Project Planning, Contract Negotiation, Team Management, Governance, Contract Management, Leadership, Negotiation, Procurement, Start-ups, Project Delivery, Strategy, PMO, Risk Management, IT Strategy, IT Service Management, Project Portfolio...
Education
Rheinische Friedrich-Wilhelms-Universität Bonn 1991 — 1997
JD, Law
Universidade de Brasilia, Brazil 1987 — 1989
Undergrad, Business Administration
News America Marketing May 2010 - July 2011
BT Global Services June 2007 - April 2009
AT&T Services, Inc September 1999 - April 2006
Champion International February 1997 - May 1999
Skills
Business Process..., Access, Project Management, Training, Management
Education
Sacred Heart University
Associate of Arts, Business Administration
Rogers Wireless February 2011 - Present
Roger telecom , Canada 2010 - 2014
Rogers Communications 2010 - 2014
Roger telecom , Canada 2010 - 2014
Motorla February 2009 - December 2010
Motorola Saudi July 2007 - January 2009
MTC TOUCH June 2004 - June 2007
Motorola Thailand -TA Orange June 2002 - May 2004
Motorola Maroc April 2001 - May 2002
BT Global Services December 2000 - March 2001
Skills
HSPA, CDMA, UMTS, GSM, LTE, 3G, WiMAX, Wireless Networking, Wireless, Cellular, GPRS, EDGE, PMP, SS7, BSS, Telecommunications, Project Coordination, Project Planning, SDH, Network Operations, Vendor Management, Mobile Communications, Deployment, Edge, 2G, WCDMA, Microwave, RF, Network Optimization, Rollout, Cellular Communications, Computer Network..., System Deployment
Education
Saint Petersburg State Electrotechnical University "LETI" 1986 — 1994
Master's degree, Complex Computer Systems and Networks
BT Global Services July 2013 - Present
BT Global Services March 2011 - July 2013
BT Global Services March 2010 - May 2011
State Street Bank January 2009 - June 2009
Skills
Leadership, People management, Sales Process, Order to Cash, Account Management, Contract Negotiation, WAN/LAN/VOIP/Mobility/Au..., P&L Responsibility, Coaching, Strategic Planning, Business Process..., Hunter, Négociation de contrat, Gestion de compte, Amélioration des..., Avant-vente, Cloud Computing, Services de gestion, Télécommunications, Services professionnels, VoIP
Education
Suffolk University Law School 2007 — 2009
LL.M, International Business Law
Université Paris Sud (Paris XI) 2002 — 2007
Master, Business and Tax Law
BT Global Services October 2013 - Present
BT Global Services 2011 - 2013
Accenture December 2007 - November 2010
Accenture August 2005 - December 2007
Accenture March 2004 - August 2005
Accenture August 2000 - March 2004
CompUSA October 1996 - July 2000
Education
Southern Methodist University
E-Commerce Architecture
The Chartered Association of Certified Accountants (ACCA)
Accounting
University of South Wales
Accounting
BT Global Services October 2003 - Present
Unilever November 1998 - September 2003
MCI Corporation June 1991 - October 1998
ATT January 1983 - May 1991
Skills
Network Engineering, Data Network Design, LAN-WAN, Wireless Networking, Solution Implementation, Router Configuration, Cisco Routers, LAN Switching, Catalyst Switches, Cisco IOS, Cisco Wireless, Cisco Technologies, Wireless LAN Controller, Cisco Access Points, MPLS, MPLS Networking, OSPF, BGP, EIGRP, 802.1x, 802.11n, IP Addressing, Cross-functional Team..., Gigabit Ethernet, Ethernet, Network Architecture, TCP/IP protocols, WAN, Project Delivery, Remote Infrastructure..., L2/L3 protocols, Network Infrastructure, International Networking, Network Installation, MRTG, Orion, Network Deployment, Network Design, Fiber Optic Networks, Global Networking, Network Hardware, Network Provisioning, Networking Protocol, Network Systems, Network Technology, Telecom Network Design, Video Networking, Cisco Networking Devices, Networking Strategy, Networking Solutions
Education
Sacred Heart University 1982 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
University of Connecticut 1979 — 1982
Vungle May 2015 - Present
Law Offices of Richard Tallman January 2013 - May 2015
BT Global Services September 2007 - December 2012
BT Global Services September 2011 - November 2012
International Network Services December 2005 - September 2007
Proxim Corporation September 2003 - August 2005
Nortel Networks/Bay Networks December 1995 - January 2003
The ASK Group/ Ingres Corporation May 1990 - January 1995
Cooley LLP August 1988 - May 1990
Skills
Mergers & Acquisitions, Corporate Development, Strategic Partnerships, Licensing, Intellectual Property, Business Development, SaaS, Enterprise Software, Online Advertising, Cloud Computing, Corporate Finance, Corporate Law, Corporate Governance, Venture Capital, Privacy Law, General Management, Start-ups, Business Strategy, P&L Management, Cross-functional Team..., Product Management, Contract Negotiation, Outsourcing
Education
University of California, Hastings College of the Law
Doctor of Law (JD)
San Diego State University-California State University
Bachelor of Science (BS), Business Administration, Accounting