BTI Canada
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BTI Canada Employees
The Canadian Convenience Stores Association August 2013 - Present
Bank of Montreal – Enterprise Project Management Office (EPMO) October 2014 - March 2015
The Canadian Convenience Stores Association January 2012 - August 2013
The Canadian Conveniences Stores Association - Cstore Life Magazine May 2009 - December 2011
Corus Entertainment 2007 - 2008
Canadian Filmmakers Festival 2004 - 2008
Workbrain Inc. 2006 - 2007
BTI Canada 2003 - 2006
Oasis Technology 1999 - 2003
Skills
Writing, Marketing, Social Media, Retail, Public Relations, Copywriting, Marketing Communications, Social Media Marketing, Editing, Media Relations, Marketing Strategy, Online Marketing, Leadership, Internal Communications, Management, Social Networking, Corporate Communications
Education
Concordia University 1994 — 1997
B.A., Journalism
Concordia University
Journalism, Journalism
Unique Personnel September 2013 - Present
Agence de Placement 9208-4151 Québec «inc. May 2012 - Present
BTI Canada January 2001 - Present
Miami Family Reality Inc January 2000 - Present
LA PAIE July 2013 - September 2013
Québec Inc March 2012 - August 2012
Mécanique U. M. Inc January 2011 - January 2012
Memberworks Canada Montréal January 2003 - January 2010
Education
Executive Travel Inc. 2005 - Present
BCD Travel 2003 - 2004
BTI Canada 1998 - 2004
Skills
Sales Management, Marketing Strategy, Marketing Management, Forecasting, Training, Travel Management, Business Travel, Tourism, Hotels, Account Management, Contract Negotiation, Revenue Analysis, New Business Development, Airlines, Hospitality, B2B, Competitive Analysis, Negotiation, Strategic Partnerships, Strategy, Leadership, Sales, Marketing, Team Building, Event Management, Budgets, Market Research, Strategic Planning, Executive Management, Trade Shows, Management, E-commerce, Online Travel, Pricing, Analysis, Salesforce.com, Incentives, Business Development, Sabre, Lead Generation, Market Planning, Sales Process, Sales Presentations, Customer Service, Meeting Planning
Education
Texas Tech University
Business - Marketing
Visa May 2009 - Present
Amex September 2003 - December 2008
Straight Climbing Advisors April 2001 - August 2003
Tripeze.com - now operates as SearsTravel.ca March 2000 - March 2001
Ernst & Young September 1997 - April 1999
BTI Canada 1992 - 1996
RBC Royal Bank September 1988 - August 1992
Skills
Marketing Strategy, Business Development, CRM, Strategic Partnerships, Leadership, Key Account Management, Strategy, Change Management, Product Development, Management, Thought Leadership, Team Leadership, Marketing, Strategic Planning, Start-ups, Process Improvement, Entrepreneurship, Business Strategy, Financial Services, Account Management, Business Intelligence, E-commerce, Business Alliances, Analytics, Performance Management, B2B Marketing, Cross-functional Team..., Competitive Analysis, Management Consulting, Mobile Devices, Business Planning, P&L Management, Segmentation, Budgets, Executive Management, Sales Management
Education
The University of Western Ontario - Richard Ivey School of Business 1984 — 1988
HBA, Business
Canada Post October 2012 - Present
Gilmore Global October 2005 - October 2012
BTI Canada June 1995 - October 2005
HRG North America 1995 - 2005
Skills
Cognos, Data Warehousing, SQL Server, ETL, SQL, Microsoft SQL Server, SSIS, Data Warehouse..., Data Integration, Databases, Data Quality, Business Intelligence, Business Analysis, Oracle, XML, Troubleshooting, Software Development, Crystal Reports, Management, Requirements Analysis, Visual Basic, Software Documentation, Erwin, SDLC, Access, Data Analysis, Analysis, Business Process, Visual Studio, Data Modeling, Business Requirements, Database Design, Dimensional Modeling, SharePoint, Integration, OLAP, Software Project..., Requirements Gathering, Business Objects, DB2, Dashboard, SAS, T-SQL, PL/SQL, Unix, Architecture, Visio
Education
University of Ottawa 1998 — 1998
Certificate, Visual Basic Programming
Cognos 1996 — 1997
Course Certificate, Cognos Suite of Products
Algonquin College of Applied Arts and Technology 1995 — 1996
Certificate, Novel Administration
Algonquin College of Applied Arts and Technology 1983 — 1985
Diploma, Computer Systems Technician
The House on Lock June 2014 - Present
TTI Travel October 2011 - May 2014
itravel2000 March 2011 - October 2011
Corinthian Colleges - Everest March 2009 - March 2011
Travelonly / Expedia Cruiseship Centers October 2009 - February 2011
Nexient Learning // GP Canada June 2008 - March 2009
HRG North America May 2001 - May 2008
HRG North America May 2004 - September 2004
BTI Canada April 2000 - June 2001
BTI Canada October 1995 - April 2000
Skills
Travel Management, Travel, Business Travel, Online Travel, Leisure Travel, Operations Management, Travel Systems, Contact Center..., Customer Service, Process Improvement, Leadership, Call Centers, Sabre, Call Center, Management, Training, Tourism, Travel Planning, Hotels
Education
George Brown College 2006 — 2008
Certificate, Adult Education
Canadian Travel School 1986 — 1987
Diploma, Travel and Tourism
Seneca College 1980 — 1982
Applied Arts, and TechnologyFacilities and Recreation Management
York University - Schulich School of Business
Continuing Education - Facilitative Leadership and Problem Resolution
Gilmore and Associates - Continuing Education
Active Leadership
Sharon Worsley International/Live With Intent April 2002 - Present
BTI Canada 2001 - 2002
BRAVO Meeting Management Solutions 1995 - 2001
Skills
Coaching, Personal Development, Team Building, Business Strategy, Strategic Planning, Leadership Development, Team Leadership, Executive Coaching, Problem Solving, Staff Development, Leadership, Marketing, Public Speaking, Performance Management, Small Business, Training, Time Management, Organizational..., Sales, Teaching, Entrepreneurship, Business Coaching, Social Networking, Workshop Facilitation, NLP, Management, Motivational Speaking, Emotional Intelligence, Executive Development, Marketing Strategy, Start-ups, Management Consulting, Event Management, Business Development, Conflict Resolution, Business Planning, Strategy, Product Development, Social Media, Recruiting, Public Relations, Career Development, Change Management, Management Development, Employee Training, Program Management, Networking, Fundraising, Presentation Coaching, Nonprofits
Education
Brock University
Bachelor of Education in Adult Education
George Brown College
Certificate in Adult Education
TAFE
Associate Diploma in Travel and Tourism
TAFE
Advanced Certificate in Marketing
Aimia Inc June 2014 - Present
Aimia Loyalty Group Incorporating Carlson Marketing June 2004 - Present
Aimia Loyalty Group Incorporating Carlson Marketng 2003 - Present
Sunquest 2000 - June 2004
hrg 1997 - June 2002
bti canada 1997 - June 2002
Skills
Call Centers, Management, Team Management, Process Improvement, Leadership, Customer Service, Call Center, Customer Experience, Loyalty Programs, Account Management, CRM, Project Management, Team Leadership, Brand Loyalty, Call Center Development, Customer Retention, Customer Satisfaction, Contact Centers, Sabre, Training, IEX, Loyalty Marketing, Budgets, Marketing Strategy, Symposium, Acess, Tourism, Marketing, Hospitality, Travel Management, Operations Management, Team Building, New Business Development, Remote Infrastructure...
Education
Concordia University 2002 — 2003
Managment Certificate, Managment Certificate
Champlain College st lambert 1996 — 1999
Tourism, Travel and Tourism
London Life May 2015 - Present
Great-West Life October 2012 - Present
Great-West Life March 2011 - September 2012
BTI Canada September 2001 - January 2003
BTI Canada January 1998 - September 2001
Skills
Customer Service, Business Analysis, Process Improvement, Outlook, Social Media
Education
Centennial College 1990 — 1992
Travel Counselling
Sheridan – Continuing and Professional Studies
Jane Inc. September 2012 - Present
SilverBirch Hotels & Resorts June 2010 - Present
Delta Hotels June 2010 - June 2014
Aeroguard Group March 2005 - December 2011
Contemporary Security Canada 2009 - 2011
Carlson Wagonlit Travel 1998 - 2003
Alliance Atlantis September 1996 - September 1999
BTI Canada 1998 - 1999
Ernst & Young September 1986 - September 1994
Skills
Contract Negotiation, Operations Management, Strategic Planning, Team Building, Leadership, Budgets, Business Planning, Coaching, Business Strategy, New Business Development, Negotiation, Team Leadership, Risk Management, Start-ups, Sales Management, Sales, Recruiting, Strategic Partnerships, Strategy, Team Management, Teamwork, Training, Public Speaking, Public Relations, Project Planning, Process Improvement, Account Management, Analysis, Business Development, Change Management, Cross-functional Team..., Customer Satisfaction, Customer Service, Employee Relations, Entrepreneurship, Event Management, Event Planning, Financial Analysis, Forecasting, Fundraising, Hospitality, Human Resources, Leadership Development, Management, Management Consulting, Marketing, Marketing Strategy, Mergers & Acquisitions, Organizational..., Performance Management
Education
ICAO 1986 — 1989
CA, Accounting
Queen's University 1982 — 1986
BA Honours, Economics, Politics
BCMB Consulting January 2005 - Present
Global Organization of Parliamentarians Against Corruption July 2014 - April 2015
TD Ottawa International Jazz Festival September 2011 - September 2012
City of Ottawa December 2005 - September 2012
Natural Resources Canada June 2006 - September 2009
Tau Kappa Epsilon Fraternity 1999 - 2007
2005OECD/Infrastructure Canada April 2005 - November 2005
Volunteer Ottawa April 2004 - January 2005
BTI Canada July 1995 - April 2004
Thirteen Strings Chamber Orchestra 2001 - 2004
Skills
Policy, Risk Management, Executive Management, Conflict Resolution, Fundraising, Budgeting, Event Management, Government Relations, Strategic Planning, Public Speaking, Change Management, Government, Non-profits, Mentoring, Coaching, Team Building, Management Consulting, Research, Negotiation, Customer Relations, Organizational..., Problem Solving, Event Planning, Leadership Development, Business Strategy, Writing, Public Relations, Administration, Team Leadership, Project Planning, Governance, Analysis, Community Outreach, Program Management, Contract Negotiation, Policy Analysis, Strategic Communications, Public Policy, Volunteer Management, Government Liaison, Customer Service, Leadership, Budgets, Project Management, Strategy, Staff Development, System Administration, Management, Nonprofits, Social Media
Education
Concordia University 1971 — 1976
Honours B.A, Political Science
Queen's University
M.A, Politics
Uniglobe Lexus October 2008 - Present
Encore September 2003 - September 2006
BTI Canada September 2001 - September 2003
Skills
Customer Service, Airlines, Research, Travel Consulting, Hotels, Tourism
Education
Collège LaSalle, Montréal 1998 — 2001
International Tourism and Managment
BHG (Brick Hospitality Group) July 2007 - Present
Navigant International 2002 - 2007
BTI Canada 1999 - 2002
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Management, Team Building, Revenue Analysis, Resorts, Customer Service
Education
Georgian College 1990 — 1994
Tourism
Georgian College
Maternity Leave July 2012 - Present
Online Business Systems 2007 - 2012
Online Business Systems 2004 - 2007
BTI Canada 2002 - 2004
RBC 2000 - 2002
Education
Athabasca University 2009 — 2015
Bachelor Degree - Applied General Studies - Business Adminstration
The University of Winnipeg 2004 — 2008
Human Resources Diploma
HRG North America September 2001 - Present
BTI Canada 2000 - 2001
First Air 1986 - 1988
Skills
Management, Call Center, Call Centers, Training, Change Management, Program Management, Travel Management, Operations Management, Customer Service, Negotiation, Business Travel, Event Management
Education
Algonquin College of Applied Arts and Technology 1984 — 1986
Tourism and Hospitality