Experience
Walmart  June 2015 - Present
Dell  June 2011 - May 2015
Dell  March 2008 - June 2011
Dell  January 2007 - April 2008
Buchanan Associates   2006 - 2007
ISIS Technology Group   2004 - 2006
Oracle - Independent Consultant   January 2002 - May 2004
Performance Retail  February 2002 - January 2003
Broadwing Communications  May 1999 - December 2001
IXC Communications  May 1995 - May 1999

Skills
Enterprise Architecture, Business Architecture, Master Data Management, Oracle E-Business Suite, Oracle, Business Strategy, Data Warehouse..., Information Security..., Process Management, Strategy, Data Migration, Program Management, Architecture, Business Process, SDLC, Oracle Applications, Enterprise Software, Solution Architecture, Business Analysis, Vendor Management, IT Management, SaaS, Software Project..., Data Warehousing, IT Strategy, Business Process..., Business Intelligence, Integration, ITIL, Cloud Computing, Pre-sales, Management Consulting, Requirements Analysis, Project Portfolio..., Business Transformation, Entrepreneurship, Start-up Ventures

Education
Texas State University   1991 — 1995
BS, Computer Science

Experience
ProcureVision, LLC   July 2014 - Present
ProcureVision, LLC   September 2013 - July 2014
Sabre Airline Solutions  January 2013 - September 2013
Sabre Airline Solutions  November 2010 - January 2013
Coca-Cola Refreshments  April 2009 - October 2010
Buchanan Associates   February 2008 - April 2009
Fellowship Technologies  March 2007 - November 2007
Buchanan Associates   November 2005 - March 2007
Fellowship Church  July 2002 - October 2005
Valtech Technologies  November 2000 - July 2002

Education
Penn State University
Bachelor’s Degree

Experience
Crowley ISD  August 2013 - Present
Hemiplegic Migraine Foundation   March 2013 - September 2013
Mabank ISD  April 2010 - July 2013
Texas First Title Company   April 2008 - March 2011
CompuCom  November 2004 - May 2006
Buchanan Associates   August 2002 - July 2004

Skills
Computer Hardware, Troubleshooting, Technical Support, XP, Non-profit..., Office Administration, Staff Management, Help Desk Support, Fundraising, Event Planning, Call Centers, Databases, Customer Service, Clerical Skills, Lotus Notes, Outlook, Software Documentation, Windows 7, Microsoft Office 2007, System Administration, Access, Internet Explorer, SharePoint, Telephone Skills, Active Directory, Citrix, Office 2010, Data Entry, Visio, Administrative..., Event Management, Bookkeeping, Typing, Project Management, Patient Advocacy, Patient Education, Social Media, Elementary Education, Behavior Management

Education
Texas A&M University-Commerce   2012 — 2014

Navarro College   2010 — 2011
education

Experience
Trinity Industries  August 2012 - Present
Trinity Industries, Inc  December 2011 - August 2012
Trinity Industries, Inc  September 2009 - December 2011
2009 Christ Church International   October 2006 - August 2009
BUCHANAN ASSOCIATES   October 2005 - October 2006
Pinnacle (VERIZON INTERNET SOLUTIONS)   May 2005 - October 2005
CompConTech (Microsoft Corporation)   January 2005 - April 2005
CompConTech  January 2005 - April 2005
TEXAS INSTRUMENTS (BUSINESS CONTROL SYSTEMS)   September 2004 - November 2004
CompConTech  February 2004 - August 2004

Skills
Disaster Recovery, Active Directory, Dell PowerEdge Servers, VMware, CISSP, Servers, DNS, VPN, Security, Citrix, TCP/IP, Blackberry Enterprise..., Solaris, DHCP, Storage Area Networks, Windows Server, IIS, Unix, Cisco Technologies, System Administration, Microsoft Exchange, SharePoint, Microsoft Certified..., Troubleshooting, HP, Virtualization, SCCM, VMware ESX, Data Center, SQL, Windows, System Deployment, Firewalls, Software Documentation, Software Installation, Databases, Hardware, Testing, Networking, Integration, Network Security, Server Administration, Technical Support, Cluster, IT Operations, Switches, Microsoft Technologies, Computer Security, Help Desk Support, Windows XP

Education
The University of Texas at Arlington

The University of Texas at Arlington

The University of Texas at Arlington

The University of Texas at Arlington

Experience
Bank of America  October 2012 - December 2013
JPMorgan Chase  April 2011 - October 2012
Saxon Mortgage  July 2010 - January 2011
REMAX Trinity  April 2009 - August 2010
JPMorgan Chase  June 2009 - July 2010
Fannie Mae  January 2009 - April 2009
Buchanan Associates   September 2008 - December 2008
ACS Incorporated  July 2007 - January 2008
Nationstar Mortgage formerly Centex Home Equity   April 2006 - February 2007
Bear Stearns/EMC Mortgage   August 1999 - April 2006

Skills
Program Mangement, Project Management, Technology Program..., Big Four Experience, PMP Certified, Business Analysis, PMP, SDLC, Vendor Management, Program Management, Software Development, Requirements Analysis, Management, Business Process..., Team Leadership, Process Improvement, Software Documentation, Business Process, Quality Assurance, PMO, Project Portfolio..., Testing, Software Project..., Analysis, Technology Management, Leadership, Visio, Consulting, Integration, Risk Management, SharePoint, Requirements Gathering

Education
Project Management Institute   2007 — 2007
PMP, Project Management Professional

Hampton University   1982 — 1993
BS, Comptuer Science

Experience
Trinity Industries  April 2008 - Present
Buchanan Associates   October 1995 - March 2008
Trinity Industries  May 2002 - August 2007
First Nationwide Bank  May 1993 - September 1995
First Nationwide Bank  1993 - 1995
First Madison Bank   1993 - 1995
First Nationwide Bank  1993 - 1995
Westech Computer Systems   1991 - 1993

Skills
Cisco Networking, Cisco Technologies, Disaster Recovery, Customer Service, Integration, Network Engineering, SharePoint, Networking, Switches, Visio, WAN, Troubleshooting, Active Directory, Data Center, IP, IT Management, MPLS, Management, Routers, Software Documentation, Strategy, VMware, VPN, VoIP

Education
Brookhaven Community College   1988 — 1990
None, General

R. L. Turner   1984 — 1988
Diploma, General

Experience
CIGNA  April 2013 - Present
TruEffect  March 2011 - January 2013
Start-Thinking, LLC   April 2008 - March 2011
SKT  February 2007 - April 2008
Buchanan Associates   February 2002 - February 2007
Aeroflex  February 1999 - February 2002
Yum! Brands  December 1990 - October 1999

Skills
Software Development, Scrum, Agile Methodologies, Project Management, Databases, Web Applications, Business Process, IT Strategy, Strategy, Certified Scrum Master, Management, Software Project..., Project Planning, Agile Project Management, Quality Assurance, Web Development, Business Analysis, SDLC, Change Management, MySQL, Scrum Coaching, Enterprise Software, SAFe (Scaled Agile..., CiviCRM

Education
Scrum Alliance   2014 — 2014
Certified Scrum Product Owner

Scrum Alliance   2012 — 2012
Certified Scrum Master

Colorado Mesa University   1984 — 1987
BS, Computer Science

Purdue University   1982 — 1984
Computer Science

Colorado Tennis Umpires Association
USTA Certified Tennis Umpire

Experience
The Minacs Group  December 2010 - Present
Simpro Solutions   August 2009 - October 2010
Buchanan Associates   October 2005 - December 2008
Giftcraft Inc.  March 2008 - September 2008
PanGenesis Inc.   March 2007 - October 2007
Wanda Davies International Consulting   July 2001 - March 2007
Accenture  January 2004 - July 2004
AlderCenter and March of Dimes   January 2002 - December 2002
Manulife  January 1998 - April 2000
Compugen Systems   January 1996 - January 1998

Skills
BPO, Performance Management, Career Counseling, Candidate Assessment, Technical Recruiting, Recruitment/Retention, Full-cycle Recruiting, Screening, Talent Acquisition, Workforce Planning, Salary Negotiation, Direct Sourcing, Interviewing, Applicant Tracking..., Sourcing, Contract Recruitment, Employee Relations, Talent Management, Onboarding, Employee Engagement, Internet Recruiting, Sales Recruitment, College Recruiting, Hiring, HR Consulting, Vendor Management, Executive Search, Call Center, Recruitment Advertising, Candidate Screening, Staffing Services, Employee Referral..., Mentoring, People Management, Client Relationship..., Resource Management, Succession Planning, Permanent Placement, Resume Writing, Global Recruitment, Team Leadership, Screening Resumes, Management

Education
Seneca College of Applied Arts and Technology
CHRM, Human Resources

Transformational Arts College
Psychotherapist

York University
BA, Psychology

Experience
ETICON LLC   July 2015 - Present
International KBR Finance LLC   February 2013 - Present
Samsung Securities (America), Inc.   June 2014 - Present
Regulatory Compliance, LLC  March 2014 - Present
SDDCO Regulatory Services   January 2006 - February 2014
Citigroup Corporate & Investment Bank   2004 - 2005
Buchanan Associates   1998 - 2004
New York Institute of Finance  1998 - 2003
Securities Training Corporation  1995 - 1998
Paine Webber  1991 - 1994

Skills
Series 24, Series 27, Series 7, SIFMA Compliance &..., NSCP, FINRA Industry..., FINRA, Capital Markets, Trading, Risk Management, Hedge Funds, Securities, Training, Equities, Broker-Dealer, Banking, Investments, Series 63, Alternative Investments, Financial Services, Regulatory Compliance, Securities Regulation, Investment Banking, Financial Regulation, AML, SEC, Fixed Income, Leadership, Investment Advisory, Management, Civil Society, Mutual Funds, Program Management, Asset Management, Financial Risk, CRM, Equity Trading, Options

Education
Stevens Institute of Technology   1992 — 1995
MS, I/O Psychology

Rutgers, The State University of New Jersey-New Brunswick   1984 — 1988
BA, Psychology

Franklin HS

Franklin HS

Experience
DISA  January 2004 - April 2014
Kerr McGee Corporation  September 2001 - October 2003
IntelliMark Associates  March 2001 - July 2001
Buchanan Associates   October 1996 - February 2001

Skills
Network Administration, Active Directory, Computer Security, Security, DNS, Technical Support, System Administration, Software Documentation, Information Security, Disaster Recovery, SharePoint, Information Technology

Education
ITT Technical Institute-Arlington   1990 — 1993
Associate of Science (A.S.), Electrical and Electronics Engineering

Experience
Williams-Sonoma, Inc.   June 2014 - Present
Buchanan Associates   April 2005 - June 2014
Buchanan Technologies  October 2003 - April 2005

Skills
Active Directory, Computer Hardware, XP, Desktop Support, A+ Certified, Laptops, Outlook, Troubleshooting, Windows 7, Software Installation, Altiris, Remedy, Blackberry, Windows XP, VMware, Technical Support, Help Desk Support, Windows Server, Citrix, BMC Remedy, SCCM

Education
Texas Wesleyan University   1998 — 2002
BS, Mass Communications

Experience
SPIELO International  January 2012 - October 2012
Scotiabank  August 2011 - December 2011
Buchanan Technologies Inc   July 2007 - December 2011
Buchanan Associates   July 2007 - December 2010
Transactionware Enterprise (TE   January 2007 - June 2007
SAP  2007 - 2007
Treasuries and Accounts   February 2000 - September 2006
Govt. of Madhya Pradesh   1997 - 2002
Nicholas Piramal India Ltd  January 1999 - January 2000
Nicholas Piramal India Ltd  1992 - 1994

Skills
Test Planning, Test Automation, Microsoft SQL Server, SDLC, Testing, Regression Testing, Software Quality..., User Acceptance Testing, Test Cases, Integration, Quality Assurance, Unix, Manual Testing, SQL, QTP

Education
Canadian Technology College   2006 — 2006
Master; M.C.A, Computer Applications

Maulana Azad National Institute of Technology   1989 — 1993
M.C.A., DBMS (Data Base Management System)

Barkatullah University   1987 — 1993
B.Sc.Degree, Mathematics

Barkatullah Vishwavidyalaya   1987 — 1989
B.Sc., Physics, Statistics and Maths

Experience
Fujitsu  October 2014 - Present
Fujitsu  November 2010 - September 2014
RBA Consulting  July 2009 - November 2010
Microsoft  February 2007 - July 2009
Hewlett-Packard  2000 - 2007
Buchanan Associates   1995 - 2000

Skills
Cloud Computing, Business Development, Architecture, Solution Selling, Enterprise Software, SaaS, Professional Services, Managed Services, Pre-sales, Sales Enablement, CRM, Business Intelligence, IT Strategy, Partner Management, Channel Partners, Solution Architecture, Business Alliances, Data Center, Salesforce.com, Go-to-market Strategy, Selling, Sales Process, IT Service Management, Integration, Software Industry, Strategy, Outsourcing, Direct Sales, Strategic Partnerships, Lead Generation, Consulting, Channel, Project Management, Virtualization, ITIL, Vendor Management

Education
Texas State University   1984 — 1988
BS, Urban and Regional Planning

Shiner High School

Experience
Sampling Associates International   July 2014 - Present
Drucker & Falk, LLC   December 2012 - July 2014
SLAIT Consulting  May 2010 - December 2012
Delcom Group  May 2008 - May 2010
Neiman Marcus Group  October 2005 - May 2008
MicroTek Computer Labs   December 2002 - October 2005
OMI International  October 2001 - December 2002
Buchanan Associates   July 2000 - August 2001
Clearview Management Consultants, LLC   December 1999 - July 2000
Stream International  October 1999 - December 1999

Skills
Novell, HP, Citrix, Virtualization, Cloud Computing, Troubleshooting, Servers, Windows, Active Directory, Computer Hardware, Networking, Vendor Management, Network Administration, VMware, Data Center, Lotus Notes, Hardware, IT Management, Microsoft Exchange, Security, Technical Support, TCP/IP, Network Security, Software Installation, System Deployment, Disaster Recovery, Help Desk Support, Unix, Network Design

Education
Tidewater Community College   2013 — 2013

Citrix University   2009 — 2009
Administrator Certificate (CCA)

Citrix University   2009 — 2009
Administrator Certificate (CCA)

HP Enterprise Solutions Training   2009 — 2009
Accreditation Certificate (APP)

HP Thin Client Solutions Training   2009 — 2009
Accreditation Certificate (ASP)

Mimosa Systems Training   2009 — 2009
Engineer Certificate (MCSE)

Symantec Altiris Training   2009 — 2009
Accreditation Certificate (SAA)

Symantec Altiris Training   2009 — 2009
Accreditation Certificate (SAA)

Symantec Endpoint Protection Training   2009 — 2009
Specialist Certificate (STS)

IBM System X Training   2008 — 2008
Specialist Certificate (IBMCS)

Experience
Entrust  February 2014 - Present
McAfee  2012 - 2014
Tecmetrics   2006 - 2012
Spherion  2004 - 2006
Buchanan Associates   2000 - 2004
ASD Systems   1999 - 2000
US Ski and Snowboard Association  1997 - 1999

Skills
Management, Leadership, Enterprise Architecture, Consulting, Cloud Computing, Data Center, SaaS, Disaster Recovery, Virtualization, IT Management, VMware, Networking, IT Strategy, Project Management, Active Directory, Security, Professional Services, Microsoft Exchange, Solution Selling, Windows Server, Technical Recruiting, New Business Development, Enterprise Software, Vendor Management, Managed Services, Management Consulting, Account Management, Strategic Planning, IT Service Management, Process Improvement

Education
Brigham Young University

Brigham Young University - Idaho

Experience
Dell  September 2013 - Present
Dell  December 2010 - Present
Dell Canada  December 2010 - September 2013
Blue Pebble Consulting   July 2008 - December 2010
CCIM  July 2008 - December 2010
Buchanan Associates   2003 - 2008
Descartes Systems Group  December 2001 - July 2003
AUCS, AT&T Unisource   2000 - 2001
TNT Express  1997 - 1999
Chase Manhattan Bank (London, UK)   1997 - 1998

Skills
VMware, Microsoft Exchange, Microsoft Hyper-v, Hyper-V, Virtualization, Enterprise Architecture, Enterprise Software, Professional Services, Leadership, Project Management, Infrastructure, Disaster Recovery, Data Center, Cloud Computing, ITIL, Solution Architecture, IT Service Management, SharePoint, Storage

Education
University of Toronto - Ontario Institute for Studies in Education   2014 — 2015
Certificate in Adult Training and Development

Dale Carnegie   2008 — 2008

The Open University   1998 — 2000
MBA, Technology Management

University of Westminster   1993 — 1994
DMS, Management

University of Benin   1982 — 1987
Bachelor of Science, Computer Science

Experience
Buchanan Associates   October 2008 - Present
Circuit City  2005 - 2008

Education
Texas Tech University   1988 — 1992
Minor, Business Management

Experience
redtoo inc (Novartis Healthcare)   September 2014 - Present
Apex Systems  January 2013 - September 2014
Northrop Grumman Information Systems  November 2003 - December 2012
Buchanan Associates   January 1994 - July 2002
CSSI  1994 - 2000

Skills
Windows 7, Technical Support, PMP, SharePoint, Process Improvement, Integration, Vendor Management, Requirements Analysis, Project Management, Security Clearance, Visio, SDLC, MS Project, Program Management, Earned Value Management, Leadership, Management, IT Strategy, PMO, Databases, CMMI, Testing, Team Leadership, Training, IT Management, Security, Budgets, Agile Methodologies, Risk Management, Business Analysis, Troubleshooting, Project Portfolio..., Data Center, Disaster Recovery, Cross-functional Team..., Agile Project Management, Software Project..., Project Planning, Business Process..., Information Technology, IT Service Management, Process Engineering, Resource Management, Business Requirements, Requirements Gathering, Change Management, DoD, Requirements Management, Contract Negotiation, Configuration Management

Education
Texas Tech University - Rawls College of Business   1975 — 1979
Bachelor of Business Administration, Management

Experience
Canidium  May 2011 - Present
Self Employed  January 2010 - May 2011
University of Houston-Downtown  June 2008 - August 2009
Texas Association of Counties  March 2004 - May 2007
Verizon  January 2001 - March 2003
Buchanan Associates   August 1999 - January 2001
GTE  June 1998 - August 1999

Skills
Microsoft SQL Server, Windows, Visual Studio, SharePoint, .NET, C#, Windows Server, Requirements Analysis, Databases, Software Documentation, Project Management, Business Analysis, Leadership

Education
University of Houston-Downtown   2007 — 2009
MIS, Computer Information Systems, Business Intelligence, Management

Experience
Looking for Next Challenge in the IT Industry   September 2015 - Present
Concergent IT   March 2015 - September 2015
NetApp  October 2013 - March 2015
Oracle  April 2013 - October 2013
Alexander Open Systems  February 2011 - October 2012
Alexander Open Systems  April 2009 - February 2011
Alexander Open Systems  March 2009 - October 2009
SKT  November 2006 - April 2009
Buchanan Associates   July 2001 - November 2006

Skills
Virtualization, Unified Communications, Solution Selling, Cisco Technologies, VoIP, Professional Services, Selling, Managed Services, Leadership, Wireless Networking, Management, Security, Cloud Computing, Vendor Management, Sales Process, Data Center, Wireless, Network Security, VMware, B2B, Storage, Microsoft Technologies, Disaster Recovery, Servers, Sales, IT Management, SaaS, Direct Sales, Sales Operations, Networking, Start-ups, Channel Partners, Mobile Devices

Education
Butler Community College   1987 — 1989
business

Mulvane High

Experience
Plano Independent School District  November 2009 - Present
TEKsystems  July 2008 - November 2009
CDI Information Services  May 2007 - February 2008
Dallas Independent School District  February 2006 - May 2007
TEKsystems  June 2003 - December 2006
Buchanan Associates   January 1997 - September 2002
Dallas Baptist University  June 1995 - January 1997
Strasburger & Price, LLP   February 1993 - May 1995

Skills
Active Directory, Servers, Troubleshooting, Data Center, SAN, Identity Management, Novell Netware

Education
University of Houston   1988 — 1992
B.B.A., Management Information Systems

Experience
Claremont Lincoln University  July 2014 - Present
Claremont Lincoln University  October 2011 - June 2014
Wayland Baptist University  2002 - November 2011
Buchanan Associates   1996 - 1999
McKee Foods Corporation  1984 - 1996

Skills
E-learning, Higher Education, Instructional Design, Adult Education, Distance Learning, Curriculum Design, Curriculum Development, Student Affairs, Teaching, Instructional Technology, Leadership Development, Public Speaking, Educational Technology, Staff Development, E-Learning, System Design

Education
Dallas Baptist University   2007 — 2012
Ph.D (ABD), Leadership, Higher Education

Covenant College   1991 — 1993
BA, Organizational MGMT

Experience
Heartland Payment Systems  October 2013 - February 2015
Heartland Payment Systems  October 2012 - October 2013
Direct Energy  June 2007 - October 2012
CB Richard Ellis  June 2005 - June 2007
Buchanan Associates   November 2003 - June 2005
Impact Innovations Group  September 2003 - November 2003
COMSYS  November 2002 - September 2003
TMP Worldwide  February 2000 - June 2002
Tek Systems  July 1999 - February 2000

Skills
Disaster Recovery, Windows Server, Active Directory, DNS, Citrix, SharePoint, VMware, Microsoft Exchange, Servers, Troubleshooting, XP, Windows XP, Operating Systems, Hardware, Technical Support, VPN, DHCP, Switches, Laptops, TCP/IP, Telecommunications, Windows 7, Help Desk Support, Vendor Management

Education
University of North Texas   1996 — 2000
Business Computers Information Systems

Northlake College
Computer Networking

University of North Texas
Business Computer Information Systems

Experience
Cisco  July 2014 - Present
Tiger Financial Management  February 2014 - July 2014
West IP Communications (formerly SKTBCS)   November 2007 - January 2014
Buchanan Associates   April 1999 - November 2007
Fidelity Bank / Oklahoma Fidelity Bank  September 1996 - April 1999
Fourth Financial Corporation  January 1996 - September 1996
Via Christi Health  January 1994 - January 1996

Skills
Unified Communications, CCIE Voice, Cisco HCS, Cisco Technologies, Cisco Call Manager, CCIE, CCNP, Network Architecture, WAN, Cisco IOS, Network Design, Data Center, Firewalls, Active Directory, Switches, VoIP, Cisco Routers, Network Engineering, Routing, Cisco Nexus, QoS, BGP, Virtualization, CCNA, Routers, MPLS

Education
Kansas State University   1989 — 1993
BS EE, Engineering

Experience
TELUS  September 2004 - Present
Buchanan Associates   March 2004 - August 2004
S-Scape Communications Inc.   June 2000 - August 2004
ChinaDotCom Corporation   August 1999 - March 2000
China-Aerospace Science and Industry Corporation   July 1989 - July 1999

Skills
Identity Management, Unix, LDAP, Solaris, Enterprise Architecture, Solution Architecture, SSO, SAML 2.0, F5 BigIP, Siteminder, Infrastructure, System Deployment, Enterprise Software, Requirements Analysis, Integration, Weblogic, Telecommunications, Active Directory, Apache

Education
Harbin Institute of Technology   1985 — 1989
Bachelor’s Degree, Computer Science

Experience
RBC  April 2013 - Present
Ontario Ministry of Education  September 2012 - April 2013
RBC  November 2011 - August 2012
Canada Post  May 2011 - November 2011
Maritz Canada  2008 - 2011
Infor Global solutions  January 2006 - September 2008
Buchanan Associates   September 2004 - January 2006
RJS Associates  April 2002 - July 2002

Skills
SOAP, Spring, Servlets, JSF, Struts, Hibernate, JBoss, Weblogic, WSDL, Axis, XML, JSP, SQL Server, SQL, JAX-WS, Seam, Web Services, SOA, AJAX, JUnit

Education
Nanjing University of Science and Technology   1988 — 1992
Bachelor, Computer Science

Experience
Texas Tech University - Office of the Provost - Undergraduate Education & Student Affairs   September 2013 - Present
Texas Tech University - University Advising   July 2006 - August 2013
Texas Tech University Prelaw Program   2008 - July 2013
Texas Tech University - Information Technology: Technology Support   August 2005 - July 2006
Westminster Presbyterian Church  June 2003 - July 2005
Highland Park Presbyterian Church  October 2000 - May 2003
Buchanan Associates   April 2000 - October 2000
PricewaterhouseCoopers  December 1998 - March 2000
EDS, an HP Company  December 1997 - December 1998

Skills
Leadership, Higher Education, Public Speaking, Academic Advising, Staff Development, Training, Student Engagement, Time Management, Student Affairs, Change Management, Program Management, Event Planning, Curriculum Design, Administration, Strategic Planning, Student Development, Teaching, Retaining Customers, Student Leadership, Nonprofits, Mentoring, Technology in Assessment, Social Media, Program Development, Curriculum Development, Leadership Development, Higher Education..., Digital Rhetoric, Management, Team Building, Editing, Resume Writing, Community Outreach, Business Analytics, Retention Strategies, Student Success, Innovation, Business Process..., Program Evaluation, Academic Affairs

Education
Texas Tech University   2009 — 2016
Ph.D (Coursework Complete)

University of Texas at Dallas - Naveen Jindal School of Management   1996 — 1998
Master of Business Administration (M.B.A.)

Texas Tech University   1993 — 1996
Bachelor of Business Administration (B.B.A.)

Experience
Groupe Le Duff  May 2013 - Present
Safety-Kleen  November 2006 - May 2013
Buchanan Associates   2006 - 2006
Federal Deposit Insurance Corporation (F.D.I.C.)   1999 - 2006
GTE Internetworking  1999 - 1999
FDIC  1995 - 1999
Texas Water Development Board  1995 - 1995
Resolution Trust Corporation  April 1990 - May 1994
DataPoint Corporation  1982 - 1990

Skills
Data Center, VPN, Disaster Recovery, Cisco Technologies, Networking, Firewalls, WAN, MPLS, Switches, Servers, Security, Cisco Routers, Network Design, Troubleshooting, Network Security, ASA, Active Directory, Network Administration, Routing, Infrastructure, IPS, QoS, Integration, TCP/IP, Windows 7, Computer Security, Cisco Call Manager, Network Architecture, Cisco IOS, Wireless Networking, LAN-WAN, CCNA, Process Improvement, Fortigate UTM, Software Installation, Palo Alto Firewalls, Visio, VSS, Juniper Switches, Six Sigma, NetMotion Wireless, T1, DS3, Cisco ASA, Fortinet, REVEL POS Systems, Meraki Firewalls,..., Change Management, Analysis

Education
Cisco   2000 — 2003
CCNA

San Antonio College   1973 — 1976

Experience
AT&T Resource Technician   January 2011 - Present
Telvista  November 2010 - January 2011
McAfee  June 2010 - August 2010
CSC Consulting  March 2010 - June 2010
Interface Computer Communications  November 2009 - December 2009
Capital One Auto Finance  September 2008 - November 2009
Keep Austin Beautiful  March 2007 - February 2009
Photography by James Rodgers   2003 - 2009
Buchanan Associates   July 2008 - September 2008
TRC Staffing  December 2006 - February 2008

Education
New Horizons of Cedar Rapids   2004 — 2005
MCSA, Network Engineer

Kirkwood Community College   2001 — 2004
AS, System Administration

J.J. Pearce High School

Richland Community College

The University of Texas at Austin

Experience
Buchanan Associates   Office Manager/Marketing CoordinatorBuchanan AssociatesApril 2007 - October 2007

Education
The University of Texas at Arlington   2003 — 2005

Experience
Yellow Folder   May 2015 - Present
JCPenney  September 2014 - May 2015
Trinity Industries  May 2012 - September 2014
HP Enterprise Services  April 2010 - May 2012
Evolv Health H2O   October 2010 - October 2011
Trinity Industries  2006 - 2009
Buchanan Associates   June 2005 - April 2008
Digital Witness  June 2002 - June 2005
Everest broadband networks  February 2001 - November 2001

Skills
Network Administration, Cisco Technologies, Software Documentation, VPN, Microsoft Exchange, Switches, Disaster Recovery, Firewalls, Windows Server, Cisco Routers, Routers, Active Directory, Data Center, VLAN, Troubleshooting, XP, Management, Testing, ASA, WAN, Hardware, Software Installation, Cisco Call Manager, Networking, IP, Windows XP

Education
Tarrant County College   1997 — 1998
Computer Science

The University of Texas at Arlington   1994 — 1998
Exercise Physiology

Self study
CCNA, CCNA, CCSP

Experience
InnovaTech LLC   July 2012 - Present
Colorado Technical University  April 2006 - September 2013
Viatech Consulting  June 2011 - July 2012
Colorado Technical University  January 2008 - June 2011
CSN Innovations, LLC   September 2006 - January 2010
Qortex  2006 - 2007
Baxa Corporation  January 2005 - September 2006
Certus Corporation  September 2001 - January 2005
COMSYS  November 2001 - January 2003
Buchanan Associates   July 2000 - October 2002

Skills
Network Security, Security, Active Directory, System Administration, Information Security, Network Administration, Computer Security, Windows Server, Firewalls, Information Security..., DNS, Visio, Windows, Information Technology, Software Documentation, Networking, Security Awareness, Security Audits, Operating Systems, Software Installation, DHCP, Hardware, Computer Hardware, Security Management, IT Strategy, Cloud Security, HIPAA, ISO 27001, Cisco Technologies, Vulnerability Assessment, Vulnerability Management, Threat & Vulnerability..., Risk Assessment, Academic Advising, IT Security Assessments, IT Security Policies, IT Risk Management, Higher Education, Athletics, Football, Coaching, Security Assessments, Information Security..., Cyber-security, Information Security..., Technical Course..., Athlete Development, Athletic Training, Strategic Planning, Strategic IT Management

Education
Capella University   2009 — 2017
PhD Candidate - ABD, Information Technology - Information Assurance and Security

Capella University   2009 — 2013
Master's Degree, IT - Information Assurance and Security

Colorado Technical University   2005 — 2006
Master of Science, Computer Science - Computer System Security

Colorado Technical University   2001 — 2005
Bachelor of Science, Information Technology

SANS Institute

Experience
NCT  January 2015 - Present
Matador Networks   April 2012 - January 2015
Congo Systems, Inc.   2008 - 2010
Microsoft  September 2007 - September 2008
DR Horton  December 2003 - December 2006
D.R. Horton   2003 - 2006
Tower Digital   June 2004 - June 2005
Buchanan Associates   July 1999 - July 2001
Warrantech  1997 - 1998

Skills
Windows Server, Microsoft Exchange, Active Directory, Servers, DNS, Networking, SharePoint, Windows, VMware, Technical Support, VPN, Virtualization, Firewalls, Disaster Recovery, Help Desk Support, Network Administration, XP, System Administration, Troubleshooting, Windows 7, Microsoft Technologies, IIS, Computer Hardware, Microsoft Certified..., SCCM

Education
Tarrant County College   1997 — 2000

Experience
Rev Worldwide  May 2012 - June 2015
SunGard Higher Education  2008 - 2012
Buchanan Associates   2006 - 2008
Verizon  2006 - 2007
MPV  May 2000 - January 2006
Metro Information Services  September 1998 - March 2000
American Management Systems (AMS)   March 1998 - September 1998
US Air Force  January 1990 - March 1998

Skills
Oracle, Oracle RAC, Databases, Database Administration, Performance Tuning, Data Modeling, Data Warehousing, Linux, PL/SQL, ETL, SQL, Business Intelligence, Perl, Integration, Microsoft SQL Server, Unix

Education
Community College of the Air Force   1994 — 1997
Associate, Computer Science Technology

Experience
Buchanan Associates   November 2005 - Present

Skills
ITIL, Business Process, Business Intelligence, IT Strategy, Business Analysis, Vendor Management, Pre-sales, Information Technology, Management, Project Management, System Deployment, Enterprise Architecture, SDLC, Program Management, Requirements Analysis, IT Outsourcing, Solution Architecture, Data Center, Software Project..., PMP, Outsourcing, IT Service Management, IT Management, PMO, Integration, Disaster Recovery, Leadership, Process Improvement, Servers, Project Delivery, Enterprise Software, Architecture, Business Process..., IT Operations, Change Management, Service Delivery, Requirements Gathering, Resource Management, Professional Services, Governance, Infrastructure

Education
Texas A&M University   1975 — 1980
BSEE, Electrical Engineering

Experience
Ministry of Government Services  October 2009 - Present
kenna:  March 2009 - September 2009
The Globe and Mail  October 2008 - November 2008
Infor Global Solutions  January 2006 - September 2008
Buchanan Associates   February 2004 - January 2006
American Express  May 2000 - January 2004
Ocwen Technology Xchange  September 1999 - May 2000
Department of Human Resources , GA   May 1999 - August 1999
Exide Industries Ltd. India   August 1996 - January 1999
International Combustion India Ltd.   January 1996 - August 1996

Skills
SOA, Agile Methodologies, Enterprise Architecture, Java, Java Enterprise Edition, SDLC, Solution Architecture, Software Development, Web Applications, XML, Web Services, UML, Architecture, TOGAF, Enterprise Software, JavaScript, Oracle, Microsoft SQL Server, SOAP, Architectures

Education
OGC   2011 — 2011
ITIL, Foundation certificaqtion

The Open Group Architecture Framework   2008 — 2008
TOGAF 8, The open group architecture framework

CISSP , (ISC)2   2007 — 2007
CISSP, Information System Security

Sun Certified Developer for Java Web Services   2005 — 2005
SCDJWS, Web Services, WSDL, XML, SOAP

Sun Certified Enterprise Architect   2003 — 2004
SCEA, Software Architecture

Sun Certified Web Component Developer   2003 — 2003
SCWCD, Servlets, JSPs, Tag libraries, servlet engine

MS SQL Server 7.0   2000 — 2000
MCP, Designing & Implementing Databases with MS SQL 7

Sun Certified Java Programmer   2000 — 2000
SCJP, Java basics

Madurai Kamaraj University   1989 — 1993
B.Tech, Chemical, Electrochemical, Electrical Engineering

Don Bosco , Egmore Madras   1987 — 1989

Experience
Scotiabank  June 2014 - Present
Teranet Inc.  October 2013 - June 2014
Buchanan Associates   December 2008 - June 2013
CrossCap  December 2006 - November 2008
Hummingbird (Current name: Open Text)   March 2001 - November 2006
Nortel Networks  November 2000 - March 2001
MDS Sciex  March 1998 - November 2000
Scitex  1995 - 1998
C.Mer Industries Ltd.   February 1994 - December 1995
Digi-Tek Ltd.   March 1993 - January 1994

Education
Saint Petersburg State Electrotechnical University "LETI"   1985 — 1991
Master's Degree, Applied computer science, Mathematics and mathematical modeling, Master of Science in Electrical Engineering (MSEE)

Julia

Experience
CIBC  May 2014 - Present
Compuware Corporation  May 2013 - February 2014
Vital Insights Inc.   March 2013 - April 2013
DealerTrack Canada, Inc   April 2012 - January 2013
Katz Group Canada Ltd. / Rexall Pharma Plus   November 2011 - April 2012
Giesecke & Devrient (G&D)   April 2011 - November 2011
CIBC  February 2010 - March 2011
Strategic Information Technology Limited   January 2009 - February 2010
Meditor Group LTD   September 2008 - December 2008
Buchanan Associates   May 2008 - September 2008

Skills
TFS, C#, .NET, Agile Methodologies, Microsoft SQL Server, XML, WCF, Visual Studio, SDLC, C++, Web Services, JavaScript, Oracle, IIS, SharePoint, SSRS, ClearCase, ASP, InstallShield, WWF, MOSS, SSIS, AngularJS, jQuery, JSON, MVC, batch scripting, process automation, Web Access TSWA, Burp Suite

Education
Certified Ethical hacker [312-50]‏   2013 — 2013
Certified Ethical Hacker [312-50]‏

Administering Microsoft Dynamics CRM 2011 in Microsoft Dynamics CRM 2011   2012 — 2012

Certified by PROGRESS Software   2009 — 2009

Bauman Moscow State Technical University   1988 — 1994
M.Sc., Aerospace Engineering, Space Power Systems and Rocket Engines

Correspondence Physics and Engineering School of Moscow Institute of   1986 — 1988

Experience
Blue Cross Blue Shield of IL  2013 - January 2015
Orbitz Worldwide  June 2010 - November 2012
Nalco  2006 - 2010
Buchanan Associates   2000 - 2006
Software Spectrum  1998 - 2000
OAG Worldwide  1997 - 1998
IBM GLOBAL NETWORK  1994 - 1997
ARTHUR ANDERSEN, L.L.P.   1993 - 1994
Waste Management  1990 - 1993

Skills
Project Management, Process Improvement, Vendor Management, Management, Project Planning, Change Management, Software Development, CRM, SAP, E-commerce, Account Management, Leadership, Analysis, Agile Methodologies, SQL, Training, Software Documentation, Product Development, Team Building, Program Management, Forecasting, Cross-functional Team..., Integration, IT Strategy, Business Intelligence, Product Management, Business Analysis, Software Project..., Business Process, Agile Project Management, Team Leadership, ERP, Business Process...

Education
Eastern Illinois University
BS, Computer Management

Paris High School
Diploma

Experience
Shurute L.L.C.   September 2011 - Present
Buchanan Associates   January 2007 - March 2008

Education
Grantham University   2006 — 2008
Associate of Arts (A.A.), Comuputer Science

Experience
Road To Freedom Realty, LLC   Software/Web DeveloperInnovaxApril 2000 - April 2004
Buchanan Associates   1998 - 2000
ASD Systems   1997 - 1998
Stream  1994 - 1997
Stream  1994 - 1997

Education
University of Texas at Arlington   1988 — 1991
BS, Information Systems

Experience
Kenna  July 2008 - October 2013
Buchanan Associates   October 2005 - June 2008

Skills
Microsoft SQL Server, Java, SQL, Web Services, JavaScript, Software Development

Education
University of Madras   1985 — 1989
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering

Experience
Lufthansa Systems (via Teksystems)   March 2015 - May 2015
Lufthansa Systems (Via Teksystems)   February 2015 - March 2015
Lufthansa Systems (Via Teksystems)   December 2014 - February 2015
TE Connectivity (via Teksystems)   March 2013 - May 2014
Ecumen (via Recruiters of Minnesota)   August 2012 - September 2012
St James School Board (via AM/PM Staffing)   January 2011 - November 2011
Blue Cross and Blue Shield of Louisiana (Via S3)   2009 - 2010
En Pointe Technologies  2006 - 2009
Microsoft (contractor)   2001 - 2009
Buchanan Associates   2006 - 2006

Skills
Active Directory, Hardware, Technical Support, Windows Server, Software Installation, Printers, Servers, Computer Hardware, Customer Service, Microsoft Excel, TCP/IP, Troubleshooting, Virtualization, Windows 7, Windows, Laptops, XP, Windows XP

Education
Southeastern Louisiana University   1995 — 1997

Jackson High School, Jackson, LA   1993 — 1994

Experience
Cisco Systems  November 2006 - Present
Cisco  November 2006 - May 2009
ISC  2004 - 2006
Expanets  2003 - 2004
Buchanan Associates   1998 - 1999
Ameriserve Distribution  1997 - 1999
Software Spectrum  1995 - 1997
Sandefer Capital Partners  1994 - 1996

Skills
CCIE, Cisco Certified, Cisco Technologies, Network Architecture, Unified Communications, Routing, Network Design, Data Center, Cisco Call Manager, Security, CCDP, CCNP, ITIL Foundation..., Cisco IOS, Cisco Routers, VoIP, Pre-sales, Networking, Storage, Firewalls, VPN, BGP, OSPF, MPLS

Education
Texas A&M University   1989 — 1993
Bachelor of Arts (B.A.), Russian Language and Literature

Experience
Helms Trail Properties   October 2007 - August 2010
Buchanan Associates   June 2003 - August 2006
Presscut Industries   September 2002 - June 2003
Personnel Decisions International  December 1999 - August 2002

Education
Angelo State University   1993 — 1997
B.S., Psychology

Experience
Buchanan Associates   September 2000 - Present

Skills
IT Strategy, Solution Architecture, ITIL, Enterprise Architecture, Business Process, Disaster Recovery, Integration, IT Management, Microsoft Exchange, Virtualization, Data Center, Servers, Microsoft Technologies, IT Service Management

Education
Niagara College   1987 — 1989

Experience
Pentleton Consulting Inc   Enterprise Technical ArchitectNEC2007 - Present
Buchanan Associates   2009 - 2009
National Express  2007 - 2009
National Expresscorp Corp   2006 - 2009
Toronto Police   January 1985 - January 2001
Toronto Police Service  1985 - 2001

Education
Queen's University   1978 — 1982
Computer Science

Experience
IBM Global Services  November 2011 - Present
CDI  February 2009 - December 2011
Perot Systems  May 2007 - February 2009
Perot Systems  March 2005 - May 2007
Capgemini Energy  July 2003 - March 2005
TXU  February 2002 - July 2003
Buchanan Associates   September 2000 - February 2002
Buchanan Associates   December 1999 - September 2000
Buchanan Associates   May 1999 - December 1999
Affiliated Computer Services  January 1996 - May 1999

Skills
Disaster Recovery, Data Center, NAS, Enterprise Storage, vSphere, Storage Area Networks, High Availability, Unix, Storage, DNS, Cluster

Education
University of North Texas   1989 — 1993
Bachelors of Arts, Computer Science

Collin County Community College   1988 — 1989
Computer Science

Experience
TEKsystems  March 2015 - Present
Samsung  April 2012 - October 2014
Texas Instruments  May 2010 - March 2012
Buchanan Associates   January 2009 - June 2010
Aava Technology   March 2006 - January 2009
General Dynamics SATCOM Technologies  2001 - 2005
VertexRSI  February 1997 - January 2001
VertexRSI  1997 - 2001
Vertex Communications Corp   1997 - 2000
Synchro-Start Products, Inc   April 1994 - October 1995

Skills
Linux, C++, C, Software Development, Embedded Systems, Unix, Telecommunications, Troubleshooting, Electronics, Software Engineering, TCP/IP, RTOS, Device Drivers, Apache, System Administration, Embedded Software, Operating Systems, Debugging, Bash, Python, Software Design, Integration, Testing

Education
LeTourneau University   1996 — 2000
CSET, Computer Science

LeTourneau University   1986 — 1987
Bachelor of Science (BS), Computer Science and Electrical Engineering Technology

Experience
Business Knowledge Systems, LLC.   June 2001 - Present
Buchanan Associates   February 2000 - June 2001
Software Spectrum  May 1998 - February 2000

Skills
New Business Development, Management Consulting, Sales Management, Team Building, Customer Service, Strategic Planning, Investments, Insurance, Account Management, Small Business, Sales, Entrepreneurship, Leadership, Marketing Strategy, Marketing, Team Leadership, Business Development, Due Diligence, Start-ups, Contract Negotiation

Education
Illinois State University   1994 — 1998
Bachelor, Applied Computer Science, Business Administration

Experience
Atos Origin  2011 - Present
Adecco (Cisco Systems)   April 2011 - July 2011
Adams Harris (HCTRA Harris County Toll Road Authority)   April 2010 - February 2011
Qualitest-Ibase   May 2008 - March 2009
Buchanan Associates   April 2007 - May 2008
Sprocketdata   May 2006 - April 2007

Skills
Servers, Solaris, Disaster Recovery, Unix, Linux, Cisco Technologies, IIS, Apache, System Administration, VMware, Firewalls, Windows Server, VPN, Virtualization

Education
The University of Texas at Arlington   1988 — 1994

Experience
TD Bank Group  May 2011 - Present
Ministry of Child Youth and Social Service   2013 - 2014
Bank of Montreal  December 2010 - November 2011
CGI  October 2009 - May 2010
CMA / CMAH   2008 - 2009
Buchanan Associates   March 2007 - June 2008
BPS, Inc.   April 2006 - February 2007
Bell Canada  2005 - 2006
Bell Canada  2005 - 2006

Skills
Quality Center, Test Planning, QTP, XML, User Acceptance Testing, Oracle, DB2, Unix, Microsoft SQL Server, Test Automation, Testing, Test Cases, Quality Assurance, LoadRunner, Regression Testing

Education
Gulbarga University
BE, Computer Science

Experience
GuestLogix Inc.   2010 - Present
Rogers Communications Inc.  September 2008 - September 2009
Buchanan Associates   August 2008 - August 2008
at&t  2001 - 2008

Skills
Product Management, Business Analysis, Business Intelligence, Vendor Management, SDLC, Requirements Analysis, Telecommunications

Education
Amberton University   2002 — 2003
MBA, Management and Business Administration

University of Central Oklahoma   1996 — 2000
BBA, MIS and Accounting

Experience
Larksfield Place Retirement Communities, Inc.   September 2014 - Present
Mennonite Friendship Communities, Inc.   September 2010 - August 2014
West Corporation  April 2010 - August 2010
SKT  July 2005 - April 2010
Buchanan Associates   July 2004 - June 2005
Wichita Area Technical College  May 2000 - June 2004

Skills
Active Directory, Cisco, Operating Systems, Windows, Cisco Technologies, IT Leadership, Network Design, Information Technology, Switches, System Administration, Troubleshooting, Windows Server, Firewalls, Management, Cisco IOS, VMware, System Deployment, Data Center, Virtualization, IT Management, VoIP, VMware ESX, Networking, Network Administration, Microsoft Exchange, Servers

Education
Southwestern College   2002 — 2004
Bachelor of Science, Computer Operations Technology

Yokohama International School   1974 — 1975

Experience
Emprise Bank  March 2009 - Present
Cessna Aircraft Company  October 2008 - March 2009
Carrier-International Cold Storage   September 2007 - October 2008
Buchanan Associates   July 2006 - September 2007

Skills
Employee Relations, Customer Service, Performance Management, Instructional Design, Microsoft Office, Organizational..., Training Delivery, Change Management, Recruiting, Workshop Facilitation, Human Resources, Interviews, Leadership Development, Project Management, Training, Employee Engagement, Onboarding, Adult Education, PowerPoint, New Hire Orientations, Organizational..., Employee Benefits, Job Descriptions, Coaching

Education
Baker University   2002 — 2004
Masters, Leadership and Administration

Newman University
BS, Elementary Education

Experience
Attain LLC  July 2014 - Present
the George W Bush Presidential Library   April 2009 - Present
General Dynamics Information Technology  October 2009 - July 2014
Breath of Life Home Oxygen  November 2006 - March 2009
Coppell independent School District  November 2003 - February 2005
Akuratus Corporation   2004 - 2005
Buchanan Associates   1996 - 2000

Education
Southern Nazarene University   1974 — 1978

Experience
Source Direct  May 2011 - Present
Wilsonart LLC  October 2002 - April 2011
Buchanan Associates   December 2001 - April 2002
Anadarko Petroleum  July 1997 - November 2001
API Intl.   January 1992 - July 1997

Skills
HP-UX, Servers, CISSP, Data Center, VMware, Linux, Suse, Ubuntu, Disaster Recovery, HP, SAN, HP Proliant, Solaris, Unix, Storage, Storage Area Networks, Virtualization, Security, Hardware, Operating Systems, Infrastructure, Networking, System Administration, Cluster, Oracle, Windows XP, Windows

Education
McMurry University   1987 — 1991
B.S., Computer Science

Skidmore-Tynan H.S.   1983 — 1987
Diploma

Experience
DORIAN GROUP LTD   September 2002 - Present
Enbridge Gas Distribution  April 2012 - June 2013
OLG (ONTARIO LOTTERY AND GAMING CORPORATION)   February 2011 - September 2011
IBM Canada Ltd.  January 2010 - January 2011
Ontario Power Generation  October 2006 - June 2009
Hewlett-Packard  September 2005 - August 2006
Humber Corporate Education Centre   September 2005 - March 2006
Ontario Power Generation  July 2004 - March 2005
Sun Life Financial Canada  February 2003 - November 2003
Buchanan Associates   September 1998 - September 2002

Skills
MS Project, Project Planning, Requirements Analysis, Business Process, Management Consulting, Business Analysis, Proposal Writing, Proposal Management, Negotiation, Negotiating Contracts, Customer Negotiations, Budget Development, Budget Tracking, Budget Analysis, Budget Management, Team Building, Team Leadership, Virtual Teams, Cross-functional Team..., Project Management, Program Management, Communication Skills, documentation, Integration, IT Strategy, Outsourcing, Change Management, Microsoft Office, Microsoft Project, Lotus Notes, Microsoft Publisher, Microsoft Sharepoint, Analysis, Project Delivery, Software Documentation

Education
McMaster University
Joint Diploma - Master's Certificate, Information Technology Project Management

University of Toronto
B.Sc, Computer Science

Experience
Ditwin LLC   February 2014 - Present
Comfort Suites Benbrook   February 2010 - March 2013
Sheraton Fort Worth Hotel and Spa  May 2008 - December 2009
Holiday Inn Hotel & Suites Denton   February 2008 - May 2008
Green Oaks Hotel   December 2001 - December 2007
Buchanan Associates   September 1999 - August 2001
Milliman & Robertson  September 1995 - September 1999
Loews Anatole Hotel  August 1994 - August 1995

Skills
Revenue Analysis, Hotels, Hospitality Industry, Hospitality, Front Office, Rooms Division, Property Management..., Customer Service, Budgets, Hotel Management, Teamwork, Revenue Forecasting, CRM, Hiring, Human Resources, Management, Time Management, Leadership, Training, Sales, Opera, Trade Shows, Meeting Planning, Customer Satisfaction

Education
University of California, Berkeley
BA, Physics

University of Colorado at Boulder

Experience
Financial Industry Regulatory Authority (FINRA)   March 2014 - Present
Manzo Consulting Group, LLC   August 2009 - March 2014
Buchanan Associates   November 2000 - August 2006
Ronai and Ronai   June 2000 - November 2000

Skills
Customer Service, Insurance, Management, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Data Entry, Time Management, Legal Research, Leadership

Education
City University of New York-John Jay College of Criminal Justice   2003 — 2004
Masters of Arts in Criminal Justice, Criminal Justice

Pace University   1998 — 2002
Bachelor's degree, Criminal Justice, 3.24