Bureau of Collection Recovery - an Aditya Birla Minacs company
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Bureau of Collection Recovery - an Aditya Birla Minacs company Employees
UnitedHealth Group May 2015 - Present
Eaglebrook Church May 2015 - Present
UnitedHealth Group April 2015 - May 2015
United Health Group December 2013 - April 2015
Iqor - Veterans Administration Business Office February 2011 - October 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company February 2009 - February 2010
Confidential Records and Entertainment January 2004 - February 2009
Army National Guard June 1991 - June 1992
Skills
ICD-9-CM, Medical Terminology, Medisoft, Medicare, Microsoft Word, Microsoft Excel, Collections, Data Entry, UB04, CMS-1500, Third Party Claims, Third Party Collections, Citrix, Medical Billing, Medical Coding, Medicaid, Medicare/Medicaid..., Medical Compliance, Workers' Compensation..., Accounts Receivable, Claims Management, Claims Resolution, Third Party Billing, Billing Systems, Remote Desktop, Medical Records, EOB, Claims Handling, Human Anatomy, Physiology, Electronic Filing, HIPAA, OSHA, Call Centers, Health Insurance, Insurance, 10 Key, Employee Benefits, Customer Service, Process Improvement, Healthcare, Training
Education
Everest Institute-Eagan 2010 — 2011
Diploma-Certificate, Medical Insurance Billing and Coding, 3.74
Professional Drivers Institute 1995 — 1995
Certified Tractor Trailer Operator, Truck and Bus Driver/Commercial Vehicle Operator and Instructor, 3
Home October 2013 - Present
Healthsense November 2011 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company January 2011 - October 2011
Millennium Credit Consultants September 2009 - December 2010
Skills
Project Management, Process Improvement, Management, Microsoft Office, Project Planning, Program Management, Medical Devices, Change Management, Cross-functional Team..., Customer Service, Microsoft Excel, Team Leadership
Education
Inver Hills Community College 2006 — 2009
Associate of Arts and Sciences (AAS), Human Services, General
Northland Group, Inc. November 2013 - Present
Integrity Solution Services, Inc. - formerly Pinnacle Financial Group, Inc. August 2012 - October 2013
Pinnacle Financial Group, a NARS Company October 2010 - August 2012
Pinnacle Financial Group, Inc. June 2009 - October 2010
Pinnacle Financial Group, Inc. October 2007 - June 2009
Pinnacle Financial Group, Inc. June 2005 - October 2007
Bureau of Collection Recovery - an Aditya Birla Minacs company January 2003 - June 2005
Allied Interstate January 2001 - January 2003
Skills
Microsoft Office, Customer Service, Windows, Research, Outlook, Public Speaking, Editing, Strategic Planning, Negotiation, Problem Analysis, Problem Solving, Interpersonal..., Human Resources, Training, Time & Attendance, Call Center, Coaching, Team Building, Performance Management, Team Leadership, Recruiting, Interviews, Leadership Development, Talent Acquisition, Employee Training, Training Delivery, Financial Services, PowerPoint, Leadership, Third Party Collections, Management, Call Centers, Process Improvement
Education
American Intercontinental University 2001 — 2003
Associate's degree, Business Administration, Management and Operations
Wal-Mart April 2012 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company October 2009 - November 2012
Verizon Wireless September 2006 - May 2009
Skills
Customer Service..., Customer Retention, Retail Sales, Quality Assurance, Customer Experience, Creative Problem Solving, Sales Management, Staff Supervision
Education
Riverside Community College 2003 — 2006
Course studies not completed, Business Administration and Management, General
Locke High School 1979 — 1982
Basic Skills and Developmental/Remedial Education
National Reading Club January 2015 - Present
National Readers Club January 2015 - Present
Medica December 2014 - January 2015
Medica November 2014 - January 2015
Bureau of Collection Recovery - an Aditya Birla Minacs company November 2012 - March 2014
Minacs-Express Scripts Call Center December 2011 - January 2012
LaQuinta Inns & Suites April 2011 - September 2011
Extended Stay Hotels 2011 - 2011
Eddy's Resort July 2005 - July 2009
Skills
Customer Service, Organization, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Office..., Data Entry, Filing, Out going, Diligent, Problem Solving, Loyal, Hardworking, Can Do Approach, Time Management, PowerPoint, Leadership, Call Centers, Telephone Skills, Management, Administrative..., Strategic Planning, Team Building, Microsoft Office, Social Networking
Education
North Hennepin Community College 2012 — 2012
Microsolf Office 2010, none at this time.
Cooper Senior High 1970 — 1973
General, general
Radius Global Solutions LLC January 2015 - Present
Pinnacle Financial Group, Inc. June 2008 - Present
Integrity Solutions Services Inc. 2008 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company March 2003 - June 2008
Northland Group January 1999 - October 2002
Skills
Call Center, Credit, Customer Service, Team Building, Account Management, Accounts Receivable, Microsoft Excel, Process Improvement, Team Leadership, Business Analysis, Finance
Education
The Art Institutes International-Minnesota 1999 — 2000
Associate's degree, Multimedia
ERC December 2012 - Present
Army National Guard September 2008 - September 2014
Cavalry Portfolio Services December 2011 - April 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company August 2003 - May 2011
Bureau of Collection Recovery April 2010 - June 2010
Skills
Cross-functional Team..., Strategic Leadership, Business Process..., EBITDA Growth, Call center start-up, Predictive Dialers, Dialer Management, Microsoft SQL Server, Six Sigma, Organizational Design, Multi-Site Operations, International Project..., Executive Management, Performance Management, Competitive Analysis, Microsoft Office, Call Center, Vendor Management, Call Centers, Telecommunications
Education
Ridgewater College 2003 — 2005
Business, Political Science
Princeton University 2002 — 2002
Political Science
Edward Jones February 2014 - Present
Wells Fargo June 2012 - January 2014
North Wake Accounting Services, LLC February 2011 - April 2012
Bremer Bank July 2010 - December 2010
Bureau of Collection Recovery - an Aditya Birla Minacs company January 2010 - June 2010
Skills
Bookkeeping, Accounting, Tax Preparation, Xero, Quickbooks, Marketing Communications, Cloud Accounting, Small Business..., Financial Reporting, Payroll Administration, Payroll Taxes, Payroll Software, Consumer Banking, General Ledger, QuickBooks, Banking, Finance, Payroll, Accounts Receivable, Accounts Payable, Strategic Financial..., Insurance
Education
Thomas Edison State College 2010 — 2011
Accounting, Accounting, Business
Thomas Edison State College
Genpact - Jawood Healthcare Solutions January 2013 - Present
Jawood March 2006 - Present
Jawood March 2005 - March 2006
Sapphire Technologies 2000 - 2005
Bureau of Collection Recovery - an Aditya Birla Minacs company 1999 - 2000
Skills
Testing, EDI, Screening, Contract Recruitment, Internet Recruiting, Applicant Tracking..., Screening Resumes, Sourcing
Education
Rochester College
BA, English
University of Phoenix
MBA, E-Business
MRM//McCann April 2014 - Present
CALACO GROUP January 1995 - Present
Leo Burnett August 2012 - April 2014
Macomb College Media and Communication Arts- Advisory Board Committee January 2010 - January 2014
RingSide Creative January 2008 - June 2012
Macomb Community College January 2011 - January 2012
Campbell-Ewald Advertising September 1999 - December 2007
Doner Advertising 2005 - 2006
Bureau of Collection Recovery - an Aditya Birla Minacs company 2005 - 2005
Western Creative, Inc. 2004 - 2005
Skills
Art Direction, Graphic Design, Illustration, Creative Direction, Logo Design, After Effects, Web Design, Creative Strategy, Advertising, Photoshop, Animation, Digital Marketing, Flash, Information Design, Motion Graphics, Integrated Marketing, Graphics, Interactive Advertising, Computer Animation, User Interface Design, Video, Mac, Interaction Design, Illustrator, Dreamweaver, InDesign, Corporate Identity, Maya, 3D, Branding & Identity, Video Production, Digital Media, Interactive Marketing, Multimedia, Art, Motion Design, Adobe Creative Suite, User Experience, Web Development, Digital Strategy, 3D Studio Max, Brand Development, Information Architecture, Typography, Storyboarding, Layout, New Media, Image Manipulation, Concept Development, Social Media Marketing
Education
Macomb Community College 2003 — 2005
Digital/Animation
College for Creative Studies 1997 — 1998
Digital/Web Design
Ferris State University 1993 — 1995
Graphic Design (AAS), Graphic Design/Communications
Our Lady of Good Counsel 1971 — 1979
Central Michigan University
Harper Woods High School
TC³ Health, an Emdeon company October 2013 - Present
CIGNA November 2008 - October 2013
Bureau of Collection Recovery - an Aditya Birla Minacs company January 2003 - April 2004
Skills
Team Leadership, Motivational Speaking, Proactive self-starter, People-oriented, Time Management, Training, Management, Insurance, Healthcare, Leadership, Software Documentation, Microsoft Excel
Education
Saint Mary's University of Minnesota 2011 — 2013
Master of Arts (M.A.), Health/Health Care Administration/Management, 3.8
University of Minnesota-Twin Cities 2005 — 2008
Industrial and Organizational Psychology
North Hennepin Community College 2003 — 2005
Associate of Arts (A.A.), Communication, General
Park Nicollet Health Services April 2012 - Present
DQS - Deckers Quality Service July 2010 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company March 2006 - April 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company June 1998 - November 2003
Skills
Microsoft Office, Organizational..., Attention To Detail, Team Leadership
Education
St. Cloud State University 2004 — 2006
Computer Technology
University of Minnesota-Twin Cities 2002 — 2004
Alvin Ailey American Dance Theater September 2012 - Present
Contempo Physical Dance August 2011 - October 2012
Cargill March 2012 - June 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company May 2011 - March 2012
Eclectic Edge Ensemble April 2010 - February 2012
Wells Fargo Insurance Services June 2009 - August 2009
Garden & Associates Interpreters May 2008 - August 2009
Skills
Human Resources, Teaching, Public Speaking, Research, Call Centers, Accounts Receivable, Spanish, Event Planning, Microsoft Office, Social Media, Acting, PowerPoint, Dance, Customer Service, Microsoft Word
Education
University of Minnesota-Twin Cities 2008 — 2011
Bachelor of Arts (BA), Dance
Life Time Fitness June 2013 - Present
Life Time Fitness September 2012 - September 2013
Life Time Fitness June 2012 - September 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company February 2011 - May 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company October 2011 - January 2012
Skills
Leadership, Customer Service, Management, Team Building, Sales, Recruiting, Microsoft Office, Microsoft Excel, Salesforce.com, Outlook, Social Media, Lead Generation, PowerPoint, Social Media Marketing, Cold Calling, Microsoft Word, Coaching, Call Centers, Employee Training
Education
Metropolitan State University 2011 — 2013
Business Administration, Business Administration and Management, General
St Paul College 2006 — 2009
Entrepreneurship Management, Business Administration and Management, General
National Recoveries May 2014 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company December 2010 - May 2014
iQor May 1991 - December 2010
Skills
Call Center, Vendor Management, Telecommunications, Operations Management, Outsourcing, BPO, Inbound Marketing, Service Delivery, Workforce Management, Process Improvement, Forecasting, Leadership, Financial Services, Account Management, Call Centers, Customer Experience, Team Leadership, CRM, Performance Management, Team Management, Management, Customer Retention, Training, Banking, Employee Engagement, Team Building, Recruiting
Education
University of Minnesota-Twin Cities 1986 — 1992
Bureau of Collection Recovery - an Aditya Birla Minacs company November 2010 - Present
IQOR October 1987 - September 2010
Skills
Training, Human Resources, Call Centers, Process Improvement, Recruiting, Accounts Receivable, BPO, Call Center, Loans, Outsourcing, Vendor Management, Operations Management
Education
Normandale Community College
Liberal Arts
CPA Global December 2013 - February 2015
Old Republic Title Company August 2012 - May 2013
3M September 2009 - June 2012
Voight, Klegon and Rode March 2009 - May 2009
Bureau of Collection Recovery - an Aditya Birla Minacs company March 2004 - August 2007
Semplex of USA September 1996 - March 2004
Skills
Meeting Planning, Problem Solving, Administrative Support, Outlook, Public Speaking, Microsoft Office, Lotus Notes, Phone Skills, Phone Etiquette, Answering Phones, Time Management, Team Leadership, Westlaw, Criminal Law, Elder Law, Document Drafting, 10 Key, Call Center, Filing, Records Management, Record Keeping, Data Entry, Trademarks, Patents, Litigation, Intellectual Property, Document Review, Administrative..., Legal Writing, Legal Research, Customer Service, Microsoft Excel, Legal Assistance, Microsoft Word
Education
North Hennepin Community College 2007 — 2009
A.S, Paralegal Studies
North High School 2000 — 2000
High School Diploma, General Studies
A.E. Petsche March 2015 - Present
A.E. Petsche April 2013 - March 2015
A.E. Petsche December 2009 - April 2013
A.E. Petsche October 2009 - December 2009
Uranium Resources September 2008 - October 2009
Bureau of Collection Recovery - an Aditya Birla Minacs company October 2003 - July 2008
Skills
Journal Entries, Cost Accounting, Fixed Assets, Physical Inventory, Inventory Management, Job Costing, Paychex, Ceridian Payroll System, Microsoft Office, QuickBooks, Peachtree, Oracle Discoverer, Oracle General Ledger, Lawson General Ledger, Payroll, Accounts Payable, Management, Manufacturing, Forecasting, Microsoft Excel, Supply Chain, Accounting, Supply Chain Management, Finance, Sales Management
Education
Minnesota School of Business
Bachelors of Accounting, Accounting
Minnesota School of Business
Master of Business Administration (M.B.A.), Accounting, 3.8
United Credit Consultants™ February 2015 - Present
Isagenix September 2010 - Present
iQor January 2014 - October 2014
Green Tree Servicing September 2012 - June 2013
IC System Inc April 2007 - February 2011
Bureau of Collection Recovery - an Aditya Birla Minacs company July 2006 - April 2007
Skills
Wellness, Fitness, Customer Service, Nutrition, Network Marketing, Team Building, Lifestyle Coaching, Wellness Coaching, Personal Training, Home Based Business, Fitness Training, Supplements, Event Planning, Microsoft Office, Lifestyle, Weight, Credit Management, Credit Analysis, Credit Repair, Credit Education, Credit Building, Third Party Collections, Judgment Collections, Mortgage Servicing, Student Loans, Wellbeing, Coaching, Sales Presentations, Leadership
Education
Century College 2009 — 2012
Business & Health Science "In Progress", Business & Health and Wellness, General
Entegee August 2015 - Present
Allina Hospitals & Clinics February 2005 - Present
Allina Hospitals & Clinics May 2009 - August 2015
TEKsystems February 2004 - March 2005
Bureau of Collection Recovery - an Aditya Birla Minacs company November 2002 - November 2003
Skills
InstallShield, Virtualization, Application..., VBScript, SCCM, AutoIt, Application Packaging, OS Migration, App-V, Active Directory, Microsoft MED-V, SCCM 2007, Group Policy, Microsoft SCCM 2012
Education
Rasmussen College-Minnesota 2009 — 2011
Associate of Science (A.S.), Network and System Administration/Administrator