C3i Healthcare Connections, a Division of Telerx
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C3i Healthcare Connections, a Division of Telerx Employees
C3i Healthcare Connections, a Division of Telerx March 2014 - Present
MetLife 2011 - 2013
Skills
Programming, Data Analysis, Program Management, Testing, Visio, Software Documentation, Databases, Microsoft Office, Customer Service, Microsoft Excel, SQL, Microsoft Word, Training, HTML, Business Analysis, Java
Education
Penn State University 2000 — 2005
Bachelor's degree , Computer and Information Sciences, General
Pennsylvania State University-Penn State Worthington Scranton 2000 — 2005
Bachelor of Science (BS), Information Technology
C3i Healthcare Connections, a Division of Telerx April 2014 - Present
Self Employed 2003 - Present
Lord & Taylor 2013 - 2014
Massage by Rebekah 2007 - 2013
Skills
Therapeutic Massage, Wellness, Deep Tissue Massage, Fitness, Nutrition, Personal Training, Trigger Point Therapy, Fitness Training, Holistic Health, Chair Massage, Stretching, Swedish, Reflexology
Education
Fortis Institute-Forty Fort 2002 — 2003
Certificate, Massage Therapy/Therapeutic Massage
Luzerne County Community College
Pittston
C3i Healthcare Connections, a Division of Telerx January 2001 - Present
USI Administrators Inc. May 1998 - December 2000
Quest Diagnostics 1990 - 1995
TIAA-CREF 1983 - 1985
MetLife 1979 - 1983
Skills
Operations Management, Process Improvement, CRM, Service Delivery, ITIL, Management, Change Management, Team Leadership, Quality Assurance, Vendor Management, Active Directory, Project Management, Call Centers, Customer Service, Business Analysis, Leadership, SDLC, Cross-functional Team..., Siebel, Sla, Outsourcing, Troubleshooting, BPO, Computer Hardware, Call Center, XP, Help Desk Support, Account Management, Windows Server, Business Process, Business Intelligence, Salesforce.com, Project Planning, IT Service Management, Windows 7, Integration, Technical Support, Software Documentation, Program Management, Team Management, IT Management, Strategy, Training, Strategic Planning, Team Building, Customer Satisfaction, Sales, Business Process..., Forecasting, Healthcare
Education
St. Joseph's College 1990 — 1995
Bachelor’s Degree, Health/Health Care Administration/Management
St. Joseph's College
C3i Healthcare Connections, a Division of Telerx October 2011 - Present
TE Connectivity February 2010 - August 2011
Skills
Management, Customer Service, Call Centers, Operations Management, Training, Process Improvement, Telecommunications
Education
The University of Texas at El Paso 2006 — 2009
Masters, Information Technology
University of Phoenix 2004 — 2006
Bachelors, Information Technology
C3i Healthcare Connections, a Division of Telerx July 2014 - Present
Dorman Products December 2011 - July 2014
Member Solutions November 2011 - December 2011
Almac Clinical Technologies March 2011 - November 2011
Globus Medical May 2009 - March 2011
Toll Brothers August 2006 - May 2009
Canon Technology Solutions 2005 - 2006
Merck and Co. / Computer Aid Inc. May 2000 - November 2005
Skills
Quality Assurance, Business Analysis, User Acceptance Testing, Testing, Requirements Analysis, SQL, SDLC, Visio, Process Improvement, Software Documentation, Software Quality..., Agile Methodologies, Databases, SharePoint, Test Planning
Education
DeSales University 2012 — 2016
Master of Business Administration (M.B.A.)
Gwynedd Mercy University 1992 — 1993
Mathematics, Education
DeSales University 1988 — 1991
BS, Finance
C3i Healthcare Connections, a Division of Telerx January 2013 - Present
C3i, Inc. February 2008 - January 2013
MarketSource Inc. November 2006 - June 2010
RCN December 2003 - August 2007
National Broadcasting Company / WCMH-TV October 2001 - October 2003
Nexstar Broadcasting Group /WBRE-TV/WYOU-TV June 2000 - September 2001
WBUQ-FM Radio August 2000 - December 2000
The Voice, Bloomsburg University July 2000 - October 2000
Bloomsburg University Television Services October 1999 - October 2000
The Voice, Bloomsburg University October 1998 - October 2000
Skills
Customer Service, Computer Hardware, Troubleshooting, Windows 7, Mac OS X, Technical Support, Help Desk Support, Call Center, Active Directory, Microsoft Office, Outlook, Customer Satisfaction, XP, Microsoft Excel, Software Installation, Salesforce.com, Citrix, Lotus Notes, PowerPoint, Windows, Servers, Training, Call Centers, Software Documentation, Editing, Windows XP
Education
Luzerne County Community College 2007 — 2008
Broadcast Communications Technology
Bloomsburg University of Pennsylvania 1998 — 2000
Mass Communications
Luzerne County Community College 1996 — 1998
AS, Broadcast Communications Technology
C3i Healthcare Connections, a Division of Telerx May 2012 - Present
Skills
Computer Repair, Team Leadership, Access, Microsoft Office, Microsoft Word, Linux, TCP/IP, Social Networking, PowerPoint, Facebook, Java, Testing, PHP, Customer Service, Microsoft Excel, Troubleshooting
Education
Johnson College 2010 — 2012
C3i Healthcare Connections, a Division of Telerx January 2013 - Present
C3i Healthcare Connections, a Division of Telerx January 2011 - January 2013
C3i Healthcare Connections, a Division of Telerx May 2010 - January 2011
C3i Healthcare Connections, a Division of Telerx September 2007 - May 2010
C3i Healthcare Connections, a Division of Telerx August 2006 - September 2007
ING DIRECT August 2005 - August 2006
Eckerd Drug October 2001 - August 2005
Skills
Project Management, Customer Satisfaction, Customer Service, Healthcare, Call Center, Customer Experience, Contact Centers, Process Improvement, Operations Management, Training, Contact Center..., Outsourcing, Program Management, Change Management, Customer Retention, Coaching, Account Management, Call Centers, Six Sigma, Cross-functional Team..., Workforce Management, BPO, Inbound Marketing, Call Center Development, Business Process..., Team Leadership, ACD, IVR, Avaya, Budgets, Contact Center..., Management, Leadership, CRM, Avaya Technologies
Education
University of Delaware 2000 — 2004
Bachelors of Music, Vocal Performance
C3i Healthcare Connections, a Division of Telerx January 2015 - Present
CareNet Foundation January 2014 - Present
Telerx July 2011 - January 2015
Telerx June 2009 - July 2011
Telerx October 2005 - June 2009
Care Net Pregnancy Center of the Lehigh Valley January 2004 - October 2005
Guardian Life Insurance January 2001 - May 2004
Telerx 1998 - 2001
Skills
Performance Management, Employee Engagement, Training, Leadership Development, Organizational..., Change Management, Succession Planning, Operations Management, Team Building, Call Centers, Leadership, Program Management, Strategy, Management, Coaching, Staff Development, Vendor Management, Employee Training, Talent Management, Team Leadership, Negotiation, Strategic Planning, Consulting, Outsourcing, Cross-functional Team..., Organizational..., Workshop Facilitation, Process Improvement, Employee Relations, Human Resources, Onboarding, Talent Acquisition, Performance Improvement, Training Delivery, Personnel Management, Business Process..., Recruiting, Analysis, Instructional Design, Interviews, Workforce Planning, Six Sigma, Learning Management, Conflict Resolution, Blended Learning, Needs Analysis, Executive Coaching, Employee Benefits, Culture Change, Deferred Compensation
Education
Muhlenberg College
Business Psychology
C3i Healthcare Connections, A Division of Telerx May 2012 - Present
C3i May 2007 - May 2012
C3i April 2005 - May 2007
C3i September 2000 - April 2005
Bayer June 1996 - September 2000
BearingPoint June 1989 - June 1996
US Navy May 1984 - May 1989
Skills
ITIL v3 Foundations..., CRM, Integration, Management, Sales Operations, Project Management, Leadership, Account Management, Training, Business Strategy, Professional Services, Managed Services, Call Centers, Sales, Siebel, Process Improvement, Vendor Management, Business Development, Business Analysis, Human Resources, Cross-functional Team..., Lifesciences, Program Management, Help Desk Support, Business Intelligence
Education
University of Notre Dame 1980 — 1984
BS, Mechanical Engineering
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
C3i March 2014 - July 2015
PPL Corporation November 2013 - March 2014
McCann School of Business and Technology January 2009 - May 2013
Network Solutions March 2006 - October 2008
Fritzingertown Senior Living Community January 2003 - November 2006
Skills
Customer Service, Public Speaking, Public Relations, Marketing, Teaching, Event Planning, Team Building, Corporate Training, Microsoft Office..., QA Analyst, Academic Administration, Written & Oral..., Motivated self-starter, Project Management, PowerPoint, Training
Education
Miller-Motte College-Wilmington 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
McCann School of Business and Technology 2006 — 2008
Associate's in Specialized Business, Marketing and Management
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
C3i Healthcare Connections, a Division of Telerx March 2014 - July 2015
C3i Healthcare Connections, a Division of Telerx January 2013 - March 2014
Diversified Information Technologies June 2010 - February 2013
Prudential Financial July 2012 - December 2012
IFGF GISI February 2009 - February 2010
Skills
Troubleshooting, Technical Support, Help Desk Support, Active Directory, Networking, Microsoft Office, Windows, Network Administration, Computer Hardware, Photoshop, IT Management, Microsoft Exchange, Microsoft Excel, Leadership, Hardware, Contract Negotiation, SDLC, Information Technology, Team Building, Cisco Technologies, Servers, Job Scanning, RSA SecurID, Disaster Recovery, Software Documentation, System Administration, Cisco Certified, Computer Technology, TCP/IP, iOS, Android, Call Centers, Mac OS, Office 365, Horizon, Veeva, Computer Repair, Windows Server, iPhone, Windows 7, Cisco VPN, SCCM, Linux, Powershell, Private Cloud, Mobile Device Management, MobileIron, Salesforce.com..., Salesforce.com, Technical Documentation
Education
Universitas Bina Nusantara (Binus) 2002 — 2007
Bachelor of Applied Science (B.A.Sc.), Computer Science
C3i Healthcare Connections, a Division of Telerx April 2015 - Present
Telerx October 2011 - Present
Telerx September 2008 - October 2011
Telerx January 2008 - September 2008
Gander Mountain June 2007 - October 2007
Gander Mountain August 2005 - October 2007
Skills
Training, CRM, Management, Leadership, Program Management, Employee Training, Analysis, Business Process, Project Planning, Outsourcing, Time Management, Sales, Retail, Process Scheduler, Auditing, Testing, Invoicing, Selling, Finance, Call Centers
Education
Penn State University 1998 — 2005
English/Language Arts Teacher Education
C3i Healthcare Connections, a Division of Telerx October 2014 - Present
Telerx February 2014 - September 2014
Cigna January 2014 - February 2014
Wells Fargo August 2008 - January 2014
Education
Wilmington University 2014 — 2016
Master of Business Administration (MBA)
Penn State University 2010 — 2012
History
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
Sanofi / Computacenter August 2014 - July 2015
C3i June 2012 - August 2014
C3i December 2010 - June 2012
FedEx July 2009 - June 2010
Bayer January 2006 - December 2008
Ajilon Consulting - Lucent Technologies /Agere Systems 2003 - 2006
Sales Plus Cornet 2001 - 2003
Skills
Technical Support, Help Desk Support, Active Directory, Troubleshooting, Service Desk, Software Documentation, Windows 7, BMC Remedy, Lotus Notes, Hardware, Customer Service, Telephone Skills, Microsoft Office 2007, Remote Desktop, VPN, Group Policy, Computer Hardware, SAP, iPhone, iPad, Proprietary Systems, Blackberry Enterprise..., Microsoft Exchange, SCCM, Software Installation, iPhone Support, Cisco VPN, Symantec Endpoint..., RSA SecurID, DHCP, Remote Access, Office 2010, IT Service Management, Windows Server, ITIL, Windows XP
Education
Kutztown University of Pennsylvania 1995 — 1996
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
C3i Inc January 2015 - July 2015
C3i Inc June 2014 - May 2015
Outsourcing USA November 2010 - February 2014
The Shoe Dept. November 2010 - January 2011
Wilkes University Upward Bound June 2010 - August 2010
G.A.R. Memorial High School June 2006 - July 2010
Bloomsburg University January 2010 - May 2010
The Twin Stacks Center May 2009 - August 2009
The Shoe Dept. November 2004 - August 2008
Skills
Mac, Social Media, Microsoft Office, PowerPoint, Facebook, Training, Leadership, Recruiting, Human Resources, Time Management, Interviews, Customer Service, Team Building, Coaching, Sales, Onboarding, Microsoft Word, Employee Relations, Microsoft Excel
Education
Bloomsburg University of Pennsylvania 2008 — 2010
Bachelor of Arts (B.A.), Communication Studies
Luzerne County Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Heineken Americas November 2013 - Present
Heineken Americas January 2010 - November 2013
PR Newswire April 2008 - January 2010
Organon,Inc ( Acquired by Schering-Plough) July 2006 - April 2008
C3i Healthcare Connections, a Division of Telerx 2002 - 2006
IXL (Acquired by Scient, Inc) Scient, Inc (Acquired by Razorfish) 2000 - 2002
PwC 1997 - 2000
Skills
IT Service Management, Management, IT Management, ITIL, IT Strategy, Salesforce.com, IT Operations, Data Center, Microsoft Exchange, Project Management, Business Analysis, Technical Support, Process Improvement, Vendor Management, Active Directory, Windows, Troubleshooting, Team Leadership, Disaster Recovery, Change Management, VMware, Business Intelligence, Cross-functional Team..., Business Process..., Service Delivery, Windows Server, SharePoint, Six Sigma, Leadership Development, Team Management, Team Motivation
Education
New York University
Right Management Course
C3i Healthcare Connections, a Division of Telerx May 2008 - Present
C3I-Inc May 2008 - December 2011
Siemens Information Services September 1999 - May 2008
Sams club, division of wal-mart July 1996 - November 1997
Time warner music April 1992 - July 1997
Skills
Microsoft Office, Windows 7, Customer Relations, Customer Service, Vendor Management, Call Center, Management, Account Management, Project Management, Leadership, Call Centers, ITIL, CRM, Strategic Planning, Sales, Business Analysis, Process Improvement, Program Management, Operations Management, Outsourcing, Access, Service Delivery, Cross-functional Team..., Salesforce.com, Analytics, Team Leadership, Integration, SaaS, Customer Satisfaction
Education
ONLC 2011 — 2011
Project + for IT
ITIL Foundations Certified 2007 — 2007
Certification, ITIL Foundations
CDE 1999 — 1999
MCP, IT Services
New York University 1988 — 1988
Firefighting & Heavy Rescue
Farmingdale State University of New York 1982 — 1983
Liberal Arts
Farminfdale State Universty 1982 — 1982
Liberal Arts Cirriculm
Zenger Miller
Meeting Facilitator
Half Hollow Hills East
High School Diplomia, Business
Keystone College
Business Accounting
C3i Healthcare Connections, a Division of Telerx October 2011 - Present
C3i Healthcare Connections, a Division of Telerx January 2010 - October 2011
AGS April 2009 - December 2009
DSG, Inc. May 2007 - August 2008
DSG, Inc. 2005 - May 2007
Skills
Team Leadership, Highly detail oriented, Communicative Skills, Organization, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Access, SAP, ACT!, Dependable Team Player, Quality Assurance, Work Ethic, Analytical Skills, Employee Training, SOP development, Six Sigma
Education
Elon University 2004 — 2009
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, Cum Laude
Elon University - Martha and Spencer Love School of Business 2004 — 2009
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, Cum Laude
C3i Healthcare Connections, a Division of Telerx March 2015 - Present
Edwards Distribution Services, Inc. July 2014 - September 2014
NTX Wireless November 2011 - March 2013
Education
Johnson College 2012 — 2014
Associate's degree, Computer Information Technology
C3i Healthcare Connections, a Division of Telerx December 2014 - Present
Electric Vehicles Industrial Cluster May 2012 - December 2014
JordanSheppard February 2011 - May 2012
Horizons Bulgaria February 2011 - May 2012
Bulgarian Industrial Association February 2007 - February 2011
UNICEF October 2007 - October 2008
Skills
Market Research, Recruitment/Retention, Executive Search, Talent Acquisition, International Relations, EU Projects, Cognitive Psychology, Social Psychology, Training, Management, Project Management, Program Management, Recruiting, Human Resources, Event Management, Projects, Talent Management, Negotiation, Organizational..., Change Management, Business Planning, Project Planning, HR Consulting, Team Leadership, Entrepreneurship, Team Management, Sourcing, Employee Relations
Education
New Bulgarian University
Psychology
Eötvös Loránd University 2009 — 2010
Minor, Cognitive Science
First English Language School
Sofia University St. Kliment Ohridski
C3i Healthcare Connections, a Division of Telerx May 2015 - Present
Thomas Jefferson University October 2012 - May 2014
Thomas Jefferson University Hospitals May 2011 - October 2012
Thomas Jefferson University Hospitals May 2010 - May 2011
Skills
Medical Education, EMR, EHR, HIPAA, Medical Terminology, Customer Service, Grant Coordination, Program Coordination
Education
Temple University 2006 — 2010
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
C3i Healthcare Connections, a Division of Telerx January 2015 - Present
Telerx October 2012 - January 2015
Sentrx, a part of Telerx March 2012 - October 2012
TGA Premier Junior Golf May 2011 - March 2012
Solan Management September 2007 - March 2012
Skills
Argus Safety, ARISg, SharePoint, Reporting & Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Peachtree, Pharmacovigilance, Public Speaking, Quality Assurance, Team Leadership
Education
Montclair State University 2008 — 2011
Accounting and Business/Management
Bergen Community College 2005 — 2007
Broadcast Journalism
Passaic Valley High School 2001 — 2005
High School
Access Security Corporation April 2014 - June 2014
Sanofi Pasteur January 2014 - April 2014
C3i Healthcare Connections, a Division of Telerx December 2013 - January 2014
Clear Visual Media January 2012 - January 2014
Precision Drilling September 2011 - July 2012
Quidsi Inc. April 2010 - March 2011
Skills
Information Technology, Cisco Technologies, Network Administration, Time Management, Web Design, Microsoft Platform, Computers, Project Management, Operating Systems, Photography, Digital Photography, Salesforce.com, Graphic Design, System Administration, Photoshop, Adobe Creative Suite, InDesign, HP Networking, Creative Direction, Windows 7, Mac, Online Marketing, Social Networking
Education
Penn State University 2009 — 2011
Letters Arts & Sciences, (Not Finished)
North Pocono High School '09 2005 — 2009
Diploma
C3i Healthcare Connections, a Division of Telerx January 2012 - Present
C3i October 2008 - January 2012
C3i March 2008 - October 2008
C3i December 2007 - March 2008
Skills
Laptops, Siebel, Veeva, Crystal Reports, Account Management, Project Management, CRM, Software Documentation, Technical Support, Call Centers, XP, Quality Assurance, Training
Education
University of Pittsburgh 2002 — 2007
Bachelor, Business Management
HarperCollins Publishers March 2015 - Present
C3i Healthcare Connections, a Division of Telerx March 2014 - March 2015
C3i Healthcare Connections, a Division of Telerx November 2013 - March 2014
Education
Pennsylvania State University-Penn State Worthington Scranton 2007 — 2012
Information Sciences & Technology, IST
C3i Healthcare Connections, a Division of Telerx July 2015 - Present
Hawkeye Government Solutions July 2013 - April 2015
Cartridge World Milford February 2008 - September 2014
Infor November 2005 - June 2008
Geac March 1994 - November 2005
CLSI 1988 - 1994
Cognition Corporation 1987 - 1987
Skills
Sales, New Business Development, Team Building, Sales Management, Entrepreneurship, Customer Service, Account Management, Small Business, Networking, Strategic Planning, Training, Marketing, Online Marketing, Email Marketing, Social Media Marketing, Social Networking, Marketing Strategy, Lead Generation, Fundraising, Start-ups, Retail, Advertising
Education
Binghamton University 1974 — 1978
BA, Political Science
C3i Healthcare Connections, a Division of Telerx June 2015 - Present
ICON Clinical Research January 2008 - June 2015
ICON Clinical Research November 2006 - January 2008
Johnson & Johnson May 2005 - November 2006
ICON Clinical Research December 2004 - May 2005
Achieving Better Control January 2005 - February 2005
Mercy Suburban Hospital September 2004 - January 2005
ICON Clinical Research February 2003 - November 2004
ICON Clinical Research March 2002 - February 2003
ICON Clinical Research August 2000 - March 2002
Education
Thomas Jefferson University 1992 — 1994
Bachelor of Science, Nursing
Pennsylvania State University 1990 — 1992
Nursing
C3i Healthcare Connections, a Division of Telerx April 2015 - Present
Telerx December 2010 - Present
ForkToPlate.com May 2011 - January 2015
Telerx November 2004 - November 2010
Telerx October 2002 - November 2004
Telerx July 2001 - October 2002
Telerx October 2000 - July 2001
Telerx August 1999 - October 2000
Skills
Access, SharePoint, Visio, Program Management, Data Analysis, Databases, Training, Microsoft Excel, Analysis, Customer Service, Process Improvement, Leadership, Management, PowerPoint, Healthcare, HTML, Project Management, Six Sigma, Cross-functional Team..., Software Project..., System Administration, Change Management, Business Process..., Vendor Management, Microsoft Office, Team Building, Mentoring, SDLC, Lotus Notes, SQL, Business Analysis, Call Center, CRM, Software Documentation, Operations Management, Business Intelligence, Microsoft Word, Pharmaceutical Industry, Strategic Planning, Microsoft SQL Server, Team Leadership, Troubleshooting, Relational Databases
Education
Penn State University 1994 — 1999
B.S., Biology
Conwell-Egan Catholic High School 1993 — 1994
Bishop Conwell High School 1990 — 1993
Immaculate Conception High School (Kingston, Jamaica) 1988 — 1990
Mona Preparatory School (Kingston, Jamaica) 1987 — 1988
C3i Healthcare Connections, a Division of Telerx April 2013 - Present
Publicis Touchpoint Solutions, Inc. September 2010 - April 2013
Mind Field Solutions Corp. June 2009 - June 2010
AstraZeneca Pharmaceuticals, LP April 2006 - June 2009
AstraZeneca 1997 - 2009
AstraZeneca Pharmaceuticals February 2002 - April 2006
AT&T Mobility January 1990 - June 1997
Skills
Strategy, Oncology, Management, Biotechnology, Program Management, Pharmaceutical Sales, Pharmaceutical Industry, Commercialization, Managed Care, Product Launch, Budgets, Cardiology, Business Planning, Gastroenterology, Healthcare, Marketing, Sales, Sales Effectiveness
Education
Wharton School of Business 1996 — 1996
Certificate MBA, Business Administration and Management, General, 3.5
Penn State University 1995 — 1995
Certificate MBA, International Business Development, 3.0
Rutgers, The State University of New Jersey-New Brunswick 1985 — 1989
B.A., Economics
C3i Healthcare Connections, a Division of Telerx August 2012 - Present
C3i Healthcare Connections, a Division of Telerx September 2010 - August 2012
C3i Healthcare Connections, a Division of Telerx April 2007 - September 2010
Siemens April 2004 - September 2004
Skills
Computer Repair, Computer Hardware, Active Directory, WMI, Norton Ghost, PHP, MySQL, HTML + CSS, Windows 7, Windows XP Professional, Windows Server 2003, Problem Solving, Desktop Support, Operating Systems, Laptops, Windows XP, CRM, Technical Support, XP, Windows Server, Networking, System Administration
Education
Kean University 2002 — 2008
BS, Computer Science Information Systems
C3i Healthcare Connections, a Division of Telerx June 2014 - Present
Physicians World December 2010 - June 2014
Harte-Hanks February 2008 - December 2010
Redi-Mail Direct Marketing 1994 - February 2008
Curtin & Pease/Peneco 1992 - 1994
Nicholas Minicucci, Jr. Publishing Co. 1990 - 1992
Education
Boston College
BA, Economics
Rutgers, The State University of New Jersey-New Brunswick
Mini-MBA, Digital Marketing
C3i Healthcare Connections, a Division of Telerx April 2014 - Present
Telerx October 2012 - March 2014
MediMedia USA February 2008 - March 2012
Harte Hanks March 2005 - August 2007
The Hibbert Group 1992 - 1998
Skills
Direct Marketing, Multi-channel Marketing, Marketing, Direct Mail, Email Marketing, Digital Marketing, CRM, Integrated Marketing, Database Marketing, Segmentation, Analytics, Account Management, Lead Generation, Relationship Marketing, Interactive Marketing, Market Planning, Omni-Channel Marketing, Business Strategy, IT BusinessLeader, Business Analysis, Solution Development, P&L Management, Thought Leadership, Pegasystems PRPC
Education
The University of Memphis 1982 — 1988
B.A., Communications, Psychology
C3i Healthcare Connections, a Division of Telerx April 2013 - Present
Sentrx, a part of Telerx January 2012 - April 2013
Sentrx July 2011 - January 2012
NCO Financial Systems, Inc January 2008 - July 2011
SIRVA Relocation December 2006 - December 2008
SIRVA Relocation May 2004 - December 2006
Relocation Dynamics, Inc August 2001 - May 2004
United Trust Bank May 2002 - July 2003
The Cutter Companies, Inc December 1996 - August 2001
AFC Electronics, Inc May 1995 - December 1996
Skills
Proposal Writing, Project Management, Marketing, Strategic Planning, Sales, Business Development, Negotiation, Healthcare, Market Research, Training, Process Improvement, Marketing Strategy, Adverse Events, Advertising, Software Quality..., Microsoft Excel, Microsoft Office, Microsoft Word, Knowledge Management, Music Industry, Musicians, Wordpress, Customer Service, Relocation, Consumer Debt, Bad Debt, Real Estate, Software Development, Product Management, Sales Operations, Program Management, Management, CRM, Marketing Communications, Vendor Management
Education
Fitchburg State College 1993 — 1995
B.S., Marketing
Raritan Valley Community College 1990 — 1993
A.A, Liberal Arts
C3i Healthcare Connections, a Division of Telerx August 2015 - Present
C3i June 2013 - August 2015
C3i October 2012 - June 2013
C3i March 2011 - October 2012
C3i July 2009 - February 2011
C3i March 2006 - July 2009
Skills
Siebel, Sla, Troubleshooting, Service Delivery, Windows 7, Call Centers, Process Improvement, Technical Support, Computer Hardware, Vendor Management, Active Directory, ITIL, Project Management, Customer Satisfaction, CRM, Operations Management, Strategy, Outsourcing, Management, Leadership, SLA, IT Service Management, Team Leadership
Education
Gibbs College 2004 — 2006
Associate's Degree, Network and System Administration/Administrator
C3i Healthcare Connections, a Division of Telerx May 2013 - Present
Synerac Technical Staffing 2008 - 2009
Synerfac Technical Staffing 2007 - 2008
Potbelly Sandwich Works 2006 - 2007
Skills
Internet Recruiting, Talent Acquisition, Technical Recruiting, Contract Recruitment, Applicant Tracking..., Onboarding, College Recruiting, Recruiting, Staffing Services, Sourcing, Management, Networking, Screening, Benefits Negotiation, Executive Search, Coaching, Employee Relations, HRIS, Interviews, Human Resources, Temporary Placement, Resume Writing, Talent Management, Employee Engagement, Hiring, Screening Resumes, Temporary Staffing
Education
Marywood University 2010 — 2012
Penn State University 2001 — 2006
Bachelor's Degree
C3i Healthcare Connections, a Division of Telerx March 2015 - Present
Horizon Blue Cross Blue Shield of New Jersey March 2013 - April 2014
Moodys Investor Services February 2006 - August 2011
Moody's Investors Service 1998 - 2011
Moody's Investors Service October 1999 - February 2006
Moody's Investors Service May 1998 - October 1999
Skills
Windows 7, Server Administration, Communication, Creative Writing, Microsoft Office, Microsoft Servers, Active Directory, Routers, VPN, XP, Troubleshooting, Network Administration, Windows Server, Disaster Recovery, Linux, Windows, Windows XP, Infrastructure
Education
PC Age-Jersey City 2011 — 2012
Certificate Diploma, Internetwork Engineering
City University of New York-College of Staten Island 2004 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
C3i Healthcare Connections, a Division of Telerx June 2015 - Present
Telerx (Subsidiary of Merck) November 2012 - Present
Telerx (Subsidiary of Merck) November 2009 - December 2012
Telerx August 2004 - June 2010
Immaculate Mary Home April 2003 - August 2004
TeleSpectrum Worldwide, Inc. 1999 - 2002
Skills
Employee Relations, Performance Management, Human Resources, Workers Compensation, Onboarding, Employee Engagement, HRIS, Talent Acquisition, HR Policies, Deferred Compensation, Talent Management, Benefits Administration, Recruiting, Succession Planning, FMLA, Wellbeing, Corrective Actions, CAPA, Unemployment Claims, Project Management, Certified Workplace..., Compliance Auditing, Hiring, Sourcing, ADP Payroll, Training, Employee Benefits, Management, New Hire Orientations, Call Centers, Leadership, Performance Appraisal, Employment Law, Policy, Screening, Applicant Tracking..., Strategy, College Recruiting
Education
Delaware Valley University 1992 — 1996
BS, Business Administration
Montgomery County Community College 1989 — 1991
Associates Degree, Business Management
Donut Time May 2014 - August 2015
Apollo Health and Beauty Care September 2013 - March 2014
C3i Healthcare Connections, a Division of Telerx January 2010 - September 2010
OPL Solutions Pvt Ltd. October 2006 - November 2007
Skills
Vendor Management, Team Leadership, Outsourcing, Team Management, Technical Support, Strategic Planning, Logistics Management, SAP ERP, TMS, WMS, MRP, DRP, Forecasting & Trend..., Strategic Supplier..., Productivity Improvement, Team Motivational..., Process Improvements, Client Relationship..., Project Management, Leadership, Inventory Management, Operations Management, Customer Service, Microsoft Excel, Logistics, Business Analysis, Supply Chain Management, Management
Education
Humber College 2013 — 2014
Post Graduation, Logistics, Materials, and Supply Chain Management, A+
Annamalai University
Bachelor of Arts (B.A.), Business/Managerial Economics, A+
St. Lawrence College
Graduate Diploma, Liberal Arts and Sciences, General Studies and Humanities, A
C3i Healthcare Connections, a Division of Telerx September 2015 - Present
Davidson County Schools 2011 - 2015
Merck 2003 - 2010
Duke University Health System 2000 - 2003
Raleigh Ophthalmology 1999 - 2000
Skills
Customer Service, Event Planning, Healthcare, Microsoft Office, Pharmaceutical Industry, Leadership, Sales
Education
University of North Carolina at Charlotte 2011 — 2012
Graduate Certificate in Teaching, Middle and Secondary science education
Duke University School of Medicine
Ophthalmology
Elon University 1989 — 1993
Bachelor of Arts (B.A.), Human Services/Biology
C3i Healthcare Connections, a Division of Telerx November 2013 - Present
Rite Aid August 2013 - November 2013
Marywood University 2011 - 2012
Marywood University August 2010 - December 2011
Skills
Creative Writing, Written French, Critical Reading, Editing, Photography, PowerPoint, Public Speaking, Social Media, Research, Facebook, Event Planning, Social Networking, Microsoft Word, Blogging, Microsoft Office, Spanish, Community Outreach, French, Teaching, Childcare, Leadership, Letter Writing, Organization, Email, Communication, Community Engagement, Group Work, Group Training, Student Development, Student Affairs, Resume Writing, Program Development, English, Time Management, Proofreading, Copy Editing, Admissions, Grant Writing, Microsoft Excel, Customer Service
Education
Marywood University 2009 — 2013
Bachelor's degree, English Language and Literature, General
Scranton High School 2006 — 2009
Merck June 2011 - Present
Merck June 2011 - Present
C3i Healthcare Connections, a Division of Telerx June 2011 - Present
Lehigh Valley Health Netowork June 2007 - Present
KidsPeace June 1997 - July 2004
Skills
Healthcare, Hospitals, Treatment, Medicine, Customer Service, Healthcare Management, Diabetes, Psychiatry, Patient Safety, Utilization Management, Therapists, Adolescents, Interviews, Acute Care, Nursing, Clinical Research
Education
Cedar Crest College 2004 — 2007
BS, Nursing
The University of Manchester 1999 — 1999
Psychology
Cedar Crest College 1996 — 1999
BA, Psychology
C3i Healthcare Connections, a Division of Telerx January 2013 - Present
C3i January 2012 - January 2013
C3i December 2010 - January 2012
Skills
Human Resources, Employee Relations, Employee Engagement, Onboarding, Conflict Resolution, Outstanding..., Development Of Employees, Talent Acquisition, Coaching, Sourcing, Internet Recruiting, Vendor Management, Hiring, Deferred Compensation, PeopleSoft, Organizational..., Change Management, Personnel Management, Leadership Development, New Hire Orientations, Call Centers, Contract Recruitment
Education
University of Scranton 2005 — 2009
Bachelors, Human Resources Studies
University of Scranton 2005 — 2009
Bachelor's degree, Human Resources Management and Services
Merial, a Sanofi Company June 2013 - Present
Sanofi January 2013 - June 2013
Otsuka Pharmaceutical Co., Ltd November 2012 - January 2013
C3i Healthcare Connections, a Division of Telerx January 2006 - July 2012
C3i June 2004 - January 2006
Skills
Technical Support, Active Directory, Laptops, Troubleshooting, Software Installation, System Deployment, Printers, Hardware, Norton Ghost, Windows 7, Computer Hardware, Windows XP, Altiris, Microsoft Office, iPhone Support, OS X, Cisco VPN, Computer Repair, Operating Systems, Leadership, MS Office Suite, POA support, Problem Solving, mobile support, cisco vpn client, RSA SecurID, Mac OS X, MacBook, MacBook Pro, Mac Mail, iPad, BMC Remedy, VPN, iPhone, Microsoft Office 2003, Lotus Notes, Siebel, SCCM
Education
2003-2004 The Chubb Institute of Technology
Diploma, Technical Support
Passaic County Community College
C3i Healthcare Connections, a Division of Telerx May 2014 - Present
Sentrx, a part of Telerx August 2013 - Present
CTI Clinical Trials and Consulting February 2013 - August 2013
Medicis July 2010 - December 2012
Quintiles April 2006 - July 2010
Wake Forest Baptist Health February 2004 - April 2006
Skills
Clinical Research, Clinical Trials, Oncology, Cardiology, Healthcare, Hospitals, GCP, Nursing, Diabetes, Pharmaceutical Industry, Clinical Development, Neurology, EDC, Clinical Monitoring, Medical Devices, Clinical Data Management, Medicine, CTMS, Medical Writing, Regulatory Affairs
Education
Johnston Community College 1991 — 1994
Associate of Science (AS), Registered Nursing/Registered Nurse
Arizona State University
BSN, RN-BSN
C3i Healthcare Connections, a Division of Telerx January 2014 - Present
Staff Management SMX April 2013 - December 2013
Skills
Customer Service, Microsoft Office, Management, Recruiting, Microsoft Excel, Microsoft Word, Training, Time Management, Human Resources, Coaching, Employee Training
Education
McCann School of Business and Technology 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Luzerne County Community College 2007 — 2008
Bachelor of Business Administration (B.B.A.)
Tunkhannock Area High School 2003 — 2007
General
C3i Healthcare Connections, a Division of Telerx June 2014 - Present
RIG Financial Solutions May 2012 - August 2012
Skills
Service Desk, Management, Technical Support, Troubleshooting, Customer Service, Windows 7, Project Management, Network Administration, Microsoft Office
Education
Penn State University 2010 — 2014
Bachelor’s Degree, Information Technology