CableData Company
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CableData Employees
New Paradigms Marketing Group June 2002 - Present
ASAP Silicon Valley May 2002 - Present
Amazon Consulting June 2009 - June 2011
SGI 1998 - 2001
Sun Microsystems 1996 - 1998
NEC March 1996 - January 1997
Siemens November 1995 - August 1996
Cabledata 1992 - 1994
Sequent Computer Systems February 1990 - December 1991
Prime Computer February 1988 - July 1990
Skills
Strategic Partnerships, Business Development, Strategic Marketing, Strategic Alliances, Enterprise Software, Marketing, Competitive Analysis, Management, Market Development, Data Scientist, Information Technology, Statistical Data..., Marketing Strategy, Program Management, CRM, Strategy, Business Alliances, Product Development, Leadership, Consulting, Mobile Devices, Management Consulting, Go-to-market Strategy, Start-ups, Strategic Planning
Education
University of Wisconsin-Madison
Master's degree
University of Michigan
Behavioral Sciences
Ohio Wesleyan University
BA, Political Science
California State Railroad Museum Foundation March 2008 - Present
From the Heart Storytellers September 1996 - Present
Sacramento Zoo February 1991 - February 2008
CableData December 1981 - February 1991
Skills
Newsletters, Fundraising, Public Relations, Event Management, Community Development, Marketing, Program Management, Trade Shows, Event Planning, Volunteer Management, Community Outreach, Public Speaking, Editing, Media Relations, Press Releases
Education
California State University-Sacramento 1977 — 1981
B.A., Communications
Albany High School
Albany High School
Albany High School
Cox Communications August 2014 - Present
Cox Communications December 2009 - Present
Cox Communications 1995 - November 2009
CableData January 1993 - October 1995
Education
University of California, Santa Barbara 1987 — 1991
Self Employed September 2012 - Present
Self-Employed July 2010 - Present
Self Employed July 2004 - Present
UCSF August 2012 - May 2013
Beatnik 1999 - 2000
Liquid Audio February 1999 - August 1999
The Content Group April 1998 - January 1999
Preview Travel November 1996 - February 1998
Self-Employed November 1994 - October 1996
CableData February 1994 - December 1994
Skills
Consulting, Technology Integration, Educational Technology, Unity3D, C#, ReactiveX, Database Design, Cloud Applications, Web Development, AngularJS, Node.js, Ruby on Rails, jQuery, Agile Methodologies, JavaScript, HTML, CSS, Grunt, Parse, ruby, Blender, HTML 5, Documentaries, Video Editing, Final Cut Pro, Sony Vegas, Audio Editing, Git, SQL, Arduino, Online Media Management, Digital media content..., Information Technology
Education
Stony Brook University 1989 — 1993
B.S. Information Systems, Computer Science, Music
Film Arts Foundation
Documentary Studies
Argo Group International Holdings, Ltd. August 2015 - Present
Rackspace, the Open Cloud Company December 2010 - August 2015
Comcast CablePhiadel October 2009 - November 2010
Comcast Cable January 2007 - October 2009
Comcast June 2004 - January 2007
Concise Solutions 1997 - 2004
CableData 1997 - 1997
International Billing Services 1995 - 1997
Skills
Agile Methodologies, SOA, Telecommunications, System Architecture, SDLC, Program Management, Scrum, Integration, Testing, Requirements Analysis, Software Development, Cross-functional Team..., Strategy, Agile Project Management, Cloud Computing, Management, Enterprise Architecture, Enterprise Software, SaaS, Vendor Management, Product Management, Business Process, Project Management, Professional Services, Leadership, Software Project..., Project Planning, Solution Architecture, Analysis, Process Improvement, Business Analysis, Team Leadership, Consulting, IT Strategy, Visio, CRM
Education
California State University-Chico 1990 — 1990
AT&T March 2015 - Present
AT&T December 2012 - March 2015
AT&T February 2012 - December 2012
AT&T Operations, Inc September 2009 - May 2011
AT&T Operations, Inc September 2008 - September 2009
AT&T Operations, Inc December 2007 - September 2009
AT&T January 2007 - January 2009
BellSouth April 2004 - December 2007
BellSouth Entertainment April 1996 - April 2004
CableData April 1988 - April 1996
Skills
Telecommunications..., Information Technology, Telecommunications, Project Portfolio..., Business Process, Data Warehousing, Project Management, Cross-functional Team..., Integration, Broadband, Service Delivery, Management, User Acceptance Testing, Call Centers, Product Management, Agile Methodologies, PMP, Databases, Software Project..., PMO, Program Management, Vendor Management, Business Analysis, SDLC, Networking, Business Intelligence, Enterprise Architecture, Business Requirements, Enterprise Software, Business Process..., Troubleshooting, Operations Management, Wireless, Data Center, Requirements Analysis, Testing, Process Improvement, Scrum, Leadership, Solution Architecture, System Deployment, Visio, IT Strategy, Technical Support, Professional Services, IT Management, VoIP, Software Documentation, Cloud Computing, Disaster Recovery
Education
University of Phoenix
Bachelors Degree, Business Information Systems
University of Phoenix
Masters Degree, Computer Science
Raleys July 1998 - Present
Raleys April 1995 - June 1998
Laughs Unlimited Inc. September 1983 - April 1995
CableData September 1975 - June 1983
Skills
CSS, JavaScript, ColdFusion, MySQL, Microsoft SQL Server, Mac OS X, Eclipse, Photoshop, Illustrator, Railo, Final Cut Pro, Web Development, Digital Marketing, Web Design, Tomcat
Education
California State University-Sacramento 2004 — 2005
Certificate, Raley's Leading Edge Academy
Christian Brothers High School 1969 — 1973
General, General
California State Board of Equalization January 1991 - May 2010
CableData September 1982 - April 1991
California State Board of Equalization February 1975 - March 1982
Skills
XML, JavaScript, Delphi, MySQL, Microsoft SQL Server, HTML, PHP, SQL, Databases, Java, Microsoft Office, Access, Microsoft Excel
Education
CSU Chico 1972 — 1974
BS, Business - Accounting
Heretic Brewing Company January 2011 - Present
Stone Lakes National Wildlife Refuge Association February 2000 - March 2012
M/UX Data Systems, Inc February 2008 - April 2011
E*TRADE Financial July 1996 - June 1997
Professional Solutions, Inc. February 1995 - July 1996
Qualcomm September 1993 - February 1995
CableData August 1989 - September 1993
Skills
Management, Team Leadership, Accounting, Account Management, Customer Service, Vendor Management, Training, Recruiting, Human Resources, Project Management, Start-ups, System Administration, Sales Management, Team Building, New Business Development, Business Strategy, Cross-functional Team..., Call Centers, Public Relations, Process Improvement, Budgets, Product Management, Leadership, Business Development, Business Analysis, Strategic Partnerships, Product Marketing, Business Planning, Change Management, Marketing, Entrepreneurship, Organizational..., Research, Analysis, Strategic Planning, Coaching, Marketing Strategy, Strategy, Negotiation, Software Documentation, Project Planning, Employee Relations, Forecasting, Contract Negotiation, CRM, Sales, Performance Management, Management Consulting, Business Process..., Salesforce.com
Education
California State University-Sacramento 1983 — 1984
Certified Travel Consultant
California State University-Northridge 1980 — 1983
B.A., Mass Media Communication
Cabrillo Senior High School 1974 — 1977
The University of Texas at Tyler April 2015 - Present
Grace Community School August 1996 - March 2015
Self Employed January 1999 - June 2012
Tyler Junior College January 1997 - May 2012
University of Texas Health Center at Tyler 1998 - 1999
Various Churches 1989 - 1997
Northrop Grumman Corporation 1988 - 1989
Industrial Process Control 1986 - 1988
Cabledata 1985 - 1986
Skills
Network Administration, VMware, Active Directory, E-Learning, Windows Server, Windows 7, Computer Hardware, Microsoft Exchange, Servers, DNS, XP, Networking, Network Security, Cloud Computing, Routers, Windows XP, Hardware, Public Speaking, Management, Leadership
Education
Georgia Institute of Technology 2014 — 2017
Master's degree, Computer Science
The Johns Hopkins University 2007 — 2008
Administration and Supervision Certificate, Education
Western Seminary 1989 — 1992
Master of Divinity, Pastoral Studies
Dallas Baptist University 1983 — 1985
BS, Computer Science
Active Video Networks 2005 - 2009
ActiveVideo Networks Inc. 2005 - 2009
DST January 2001 - 2004
DST Innovis January 1998 - January 2001
CableData January 1988 - January 1998
Skills
VOD, Interactive TV, Broadband, Product Management, Mobile Devices, Telecommunications, IPTV, Program Management, Strategic Partnerships, MPEG2, VoIP, Television, Digital TV, Integration, DOCSIS, Set Top Box, SNMP, Streaming Media, Product Marketing, Wireless, Digital Video, Cross-functional Team..., Cable Television, Digital Media, SaaS, Video, Testing
Education
California State University-Sacramento 1982 — 1986
Capgemini October 2014 - Present
Capgemini Government Solutions September 2012 - October 2014
Capgemini February 2008 - September 2012
Thomson Inc. 2005 - 2008
Thomson Inc 2001 - 2005
Thomson Consumer Electronics 1998 - 2001
Best Access 1997 - 1998
Best Lock 1992 - 1996
Medi-Span 1990 - 1992
CableData 1985 - 1990
Skills
Vendor Management, Contract Negotiation, Customer Service, People Management, Outsourcing, Service Delivery, Change Management, Team Leadership, Vendor Relations, Team Building, Problem Solving, Account Management, Team Management, IT Management, SLA, Sla, Management, Process Improvement, Program Management, IT Outsourcing, SharePoint, Integration, Project Management, Business Process, IT Service Management, Business Analysis, SDLC, ITIL, Requirements Analysis, Software Development, Data Center, Business Development, Telecommunications, Service Management, IT Strategy, Governance, Start-ups, SAP, Training, PMO, Business Process..., Project Portfolio..., Information Technology, Leadership, Business Intelligence, PMP, Project Delivery, CRM, IT Operations, Business Transformation
Education
Indiana Wesleyan University 2003 — 2005
MSM
Butler University 1997 — 2001
B.A.
ruthandvern December 2009 - Present
CableData July 1990 - May 2005
Job Service of Florida 1982 - 1985
City of Daytona Beach Recreation Department 1972 - 1975
Cain House - Halfway House 1972 - 1974
Skills
Research, Software Documentation, Training, Testing, Public Speaking, Teaching, Microsoft Excel, Social Media, Microsoft Word, Customer Service, Volunteer Management
Education
California State University-Chico 1970 — 1971
BA, Social Welfare & Corrections
Shasta College 1968 — 1970
Associate of Arts (AA), English Language and Literature, General
Dell Inc August 2014 - Present
Wellspring United Methodist Church February 2008 - Present
Make It Sweet January 2000 - Present
Dell October 2011 - August 2014
Dell May 1994 - October 2011
Dell, Inc. November 2003 - October 2010
Dell 2000 - 2003
Dell 1997 - 2003
Dell 1994 - 1997
CableData 1983 - 1994
Skills
Vendor Management, Training, Change Management, Team Building, Program Management, Project Management, Instructional Design, Strategy, Coaching, Process Improvement, Management, Leadership, Software Documentation, Outsourcing, ITIL, Software Development, Analysis, Employee Training, E-Learning, Team Leadership, Visio, Data Center, Leadership Development, SharePoint, Databases, Testing, Integrity and Trust, Strong Facilitation..., Organizational..., Performance Management, Technical Writing, Training Delivery, Staff Development, SQL, Cross-functional Team..., Business Process..., kirkpatrick, Captivate, Learning Management, Learning Management..., Business Analysis
Education
University of Florida 1973 — 1977
B.M.Ed., Music
Texas A&M University-Commerce 1980 — 1981
M.M.Ed., Music
Brookhaven Community College 1991 — 1992
Certificate in Mid-Management, Certificate in Mid-Management
Vubiquity June 2011 - Present
Comcast Cable Communications January 2000 - May 2011
SouthWestern Bell-Media Ventures 1993 - 2000
MultiVision Cable TV 1990 - 1993
cableData 1989 - 1992
Skills
VOD, IPTV, Broadband, Streaming Media, Telecommunications, IP, VoIP, Cable Television, Content Distribution..., DOCSIS, Product Management, Wireless, Networking, Cloud Computing, LAN-WAN, Network Engineering, Data Center, Satellite, MPEG, Fiber Optics, System Deployment, Mobile Devices, Interactive TV, Digital TV, RF, Digital Video, Telephony, MPEG2, Integration, TCP/IP, Set Top Box, Business Development, Ethernet, Computer Network..., Management, Optical Fiber, Cables, Digital Media, Digital Asset Management, MPEG-4, WiFi, System Architecture, Cisco Technologies, Content Delivery, Strategic Partnerships, Sales Engineering, Broadcast Television, HD Video, Broadcast, Pre-sales
Education
La Salle University 1984 — 1988
Bachelor of Science, Management Information Systems
Holy Ghost Prep 1980 — 1984
HS Degree
Amdocs July 2012 - Present
ACS November 2010 - July 2012
Amdocs March 2004 - January 2011
Amdocs January 2001 - March 2004
Cable Data 2000 - 2002
cabledata 1989 - 2000
Skills
Enterprise Software, Software Documentation, Training, Instructional Design, Vendor Management, Program Management, Customer Service, Training Delivery, Human Resources, Pre-sales, Requirements Analysis, Quality Assurance, Captivate, Sales, Analysis, Telecommunications, Visio, Learning Management, Change Management, Project Management, Business Analysis, Management, CRM, Product Management, Integration, Software Project..., ADDIE, Testing, Organizational..., SaaS
Education
California State University-Sacramento 2004 — 2004
Project Management
Chauncey Group, Intl
Certified Technical Trainer
eBay Enterprise April 2014 - Present
Magento January 2013 - April 2014
X.commerce March 2011 - January 2013
ProStores - an eBay company May 2008 - March 2011
ProStores - an eBay company February 2005 - May 2008
Kurant Corp September 2000 - January 2005
McKesson November 1999 - September 2000
Access Health April 1996 - November 1999
CableData August 1993 - April 1996
CalFarm Insurance August 1991 - August 1993
Skills
Product Management, E-commerce, ProStores, Magento, Programming Languages, Java, Integration Architecture, SaaS, Requirements Analysis, Scrum, Software Development, Web Services, SEO, Agile Project Management, C++, SEM, Mobile Applications, Distributed Systems, Strategy, MySQL, Mobile Devices, Web Analytics, REST, Web Applications, Web Development, Agile Methodologies, Software Design, Integration, XML, Analytics
Education
California State University-Chico 1985 — 1990
BS, Computer Science
DataLode, Inc October 1997 - Present
Autodesk April 1997 - October 1997
KAO Infosystems March 1996 - April 1997
Panamax January 1994 - February 1996
Telecential Communications April 1991 - December 1993
CableData January 1990 - April 1991
Caltrans January 1988 - December 1990
Lotus Jewelry July 1983 - October 1987
Skills
Venture Capital, Start-ups, SaaS, Business Strategy, Program Management, Marketing Automation, Project Management, Strategic Planning, Online Advertising, Business Development, Database Marketing, Enterprise Software, Marketing, Analytics, Strategic Partnerships, Corporate Development, E-commerce, Cloud Computing, Mobile Applications, Strategy, Entrepreneurship, Product Marketing, Competitive Analysis, Management, Leadership, CRM, Lead Generation, Salesforce.com, Product Management, Business Intelligence
Education
California State University-Sacramento 1987 — 1991
BS, Business Administration -Communications and Management
Oxford Brookes University
MBA, International Relations
The Board of Pensions of the Presbyterian Church USA November 2005 - Present
The Board of Pensions of the Presbyterian Church USA May 1991 - October 2005
Silo June 1990 - May 1991
Business Fulfillment Group August 1986 - May 1990
Smith Kline Bioscience Lab November 1985 - August 1986
SPS Technologies March 1983 - November 1985
CableData December 1979 - March 1983
Robbins Jewelers and Distributors April 1977 - December 1979
Skills
Visio, Project Management, Quality Assurance, SharePoint, Vendor Management, Business Analysis, PMP
Education
Villanova University 2008 — 2011
Masters Certificate Project Management, Project Management
Temple University 1973 — 1978
Bachelors, Mathematics
Springfield High School
Charter Communications January 2014 - Present
Charter Communications April 2012 - December 2013
Charter Communications November 2007 - April 2012
Charter Communications 2002 - October 2007
Charter Communications 1999 - 2002
Marcus Cable 1995 - 1999
Crown Media 1994 - 1995
DST Innovis 1989 - 1994
Cabledata 1987 - 1989
Cabledata 1985 - 1987
Skills
Vendor Management, Integration, IT Strategy, IT Management, Application Architecture, Telecommunications, Disaster Recovery, Information Technology, ERP, SDLC, Outsourcing, Project Portfolio..., Enterprise Architecture, Shared Services, ITIL, Call Center, Oracle CRM, Oracle BRM, Oracle BI Publisher
Education
DeVry University-Texas 1982 — 1985
Bachelor of Science (B.S.), Computer Information Systems
Texas Tech University 1980 — 1982
Business Administration and Management, General
Amdocs August 1998 - Present
DST 1998 - Present
Amdocs / Satyam Computer Services Ltd 1996 - Present
DST Innovis / Amdocs 1991 - Present
Amdocs Ltd./DST Innovis Inc. 1991 - Present
Amdocs/DST/USCS/CableData 1989 - Present
CABLEDATA 1989 - Present
Amdocs/DST Innovis/Cabledata 1989 - Present
Amdocs (formerly DST Innovis, formerly CableData) 1989 - Present
Amdocs 2004 - 2009
Skills
Billing Systems, Weblogic, Ant, Product Management, Release Engineering, Testing, Telecommunications, Agile Methodologies, Oracle, Integration, Unix, Requirements Analysis, SQL, Shell Scripting, Software Development, XML, Quality Assurance, Business Analysis, Telecommunications..., Java, Software Project..., SDLC, PL/SQL, Java Enterprise Edition, Perl, Test Automation, Unix Shell Scripting, SOA
Education
California State University-Sacramento 2000 — 2002
Bachlor of Science - MIS, Computers, Configuration Management
California Polytechnic State University-San Luis Obispo
California Department of Justice September 2011 - Present
Health Net Federal Services August 2010 - September 2011
Amdocs (formerly DST Innovis/CableData) January 2000 - March 2010
CableData November 1997 - December 2000
UCLA September 1982 - June 1984
Skills
JSP, Oracle, Java Enterprise Edition, Unix, Ant, Weblogic, XML, JUnit, Eclipse, JMS, SQL, Hibernate, Java, EJB, Spring, SOA, Maven
Education
UC Davis Extension 1995 — 1997
Certificates, Programming, Network Administration, Unix
Faculte de Medecine, Universite de Montpellier 1984 — 1994
University of California, Los Angeles 1978 — 1984
BS, Chemistry
Amdocs January 2005 - Present
DST Innovis January 1999 - December 2004
CableData September 1994 - January 1999
Skills
Telecommunications, Product Management, Program Management, Integration, Enterprise Software, CRM, Vendor Management, Professional Services, Software Project..., Management
Education
Amdocs Learning Services 2007 — 2007
Business Process Design
GalanTech 2007 — 2007
ITIL Foundation
PMI/Thomson Prometric 2007 — 2007
PMP, Certified Project Management Professional
University of California, Los Angeles 1984 — 1988
BA, Psychology, Business
Oracle June 2012 - Present
Amdocs 2005 - June 2012
DST Innovis 1997 - 2005
CABLEDATA 1985 - July 1995
Education
California State University-Sacramento 1984 — 1985
California State University-Sacramento 1966 — 1971
Amdocs Technical Software AnalystAmdocs
Amcocs BC&S Division 1983 - Present
cabledata 1983 - 1995
Education
California State University-Chico
Charter Communications October 2012 - Present
Charter Communications 2008 - September 2012
Maune Consulting, Inc. June 2004 - June 2008
Charter Communications 1998 - 2003
Marcus Cable/Crown Media 1992 - 1998
Cencom Cable Associates 1988 - 1992
CableData 1983 - 1988
Skills
Broadband, Billing Systems, Budgets, Project Management, Wireless, Cable Television, Telecommunications, VoIP, Leadership, Team Building, Vendor Management, Call Center, Contract Negotiation, Account Management, Mergers, Start-ups, Training, Forecasting, Management, Product Development, Customer Satisfaction, Call Centers, CRM, Business Intelligence, Telephony, Data Center, Operations Management, SaaS, Databases, Mergers & Acquisitions, WAN, Integration, IP, Cross-functional Team..., Strategic Planning, Team Leadership, Strategic Partnerships, Oracle, Managed Services, Troubleshooting, Cloud Computing, Product Management, Business Process..., Program Management, Change Management, Business Analysis, ERP, TCP/IP, IT Management, Process Improvement
Education
Southeast Missouri State University 1974 — 1976
Amdocs June 2014 - April 2015
cabledata June 2003 - May 2014
Amdocs August 1994 - June 2003
Amdocs (formerly Cable Data) September 1991 - August 1994
Amdocs (formerly Cable Data) June 1989 - August 1994
Skills
Outsourcing, Requirements Analysis, Software Project..., SDLC, Strategic Planning, Integration, Billing Systems, Professional Services, Telecommunications, Analysis, Program Management, Vendor Management, Business Intelligence, Product Management, Solution Selling, CRM, Telecommunications..., Pre-sales, Business Analysis, Agile Methodologies, Management, SaaS, Performance Management, Solution Architecture, PMO, Account Management, Strategic Partnerships, Enterprise Software, Business Process, Customer Service, Cloud Computing, Unix
Education
California State University-Sacramento
Communication, General
American River College
Educational Leadership and Administration, General
Amdocs January 2010 - Present
Comcast 1993 - 2010
Comcast Cable October 1996 - 2009
CableData 1983 - 1993
U.S. Air Force 1974 - 1983
Skills
Windows Server, Disaster Recovery, Telecommunications, Vendor Management, BMC Remedy, Troubleshooting, SQL, Process Improvement, Visio, Team Leadership, Project Management, Customer Service, Oracle, Computer Hardware, IT Operations, Billing Systems, Provisioning, Software Documentation, Integration, Business Analysis, Unix, VoIP, Technical Support, System Administration, Data Center, TCP/IP
Education
Drexel University 1988 — 1991
Bus Admin, Computer Systems
Quest Diagnostics October 2013 - July 2015
Quest Diagnostics April 2013 - October 2013
Quest Diagnostics May 2006 - April 2013
Quest Diagnostics November 2000 - May 2006
Diversified Software Systems May 1999 - November 2000
Citigroup 1986 - 1999
Boeing Computer Services (a division of The Boeing Company) June 1985 - June 1986
Philadelphia Savings Fund Society (PSFS) June 1983 - June 1985
Cabledata June 1982 - June 1983
Boeing Computer Services (a division of The Boeing Company) December 1971 - October 1981
Skills
Healthcare, Data Center, SDLC, Change Management, Vendor Management, Project Management, IT Strategy, Process Improvement, Disaster Recovery, Integration, ITIL, Cross-functional Team..., IT Management, Team Leadership, Enterprise Architecture, Outsourcing, Project Portfolio..., Program Management, Management, IT Service Management, Business Analysis, Service Delivery, IT Operations, Business Process, Leadership, PMO, Healthcare Information..., Software Documentation, Professional Services
Education
Spring Garden College 1970 — 1976
Yes, Computer Engineering
California Department of Transportation May 2013 - Present
California Department of Justice July 1994 - Present
California Department of Corrections November 1990 - Present
California Department of Alcohol and Drug Programs June 2008 - May 2013
California Technology Agency Office of Technology Services March 2007 - June 2008
California Department of Rehabilitation April 2001 - May 2007
State Water Resources Control Board March 2000 - April 2001
CableData October 1989 - November 1990
Waltripand Associates January 1989 - November 1990
Skills
IT Strategy, Vendor Management, SDLC, Business Intelligence, Integration, Cloud Computing, Software Project..., SaaS, Enterprise Software, Enterprise Architecture, Strategic Planning, Professional Services, Change Management, Data Center, Security, Project Management, Business Analysis, Business Development, Program Management, Virtualization
Education
Colorado Technical University 2003 — 2009
Doctorate of Management, Business and IT
Comcast Cable January 2014 - Present
Telecommunication Support Services July 2012 - January 2014
Motorola Mobility March 2003 - July 2012
Motorola Mobility 2000 - 2002
General Instrument (Now Motorola) 1991 - 2000
Cabledata 1987 - 1991
Skills
Testing, Troubleshooting, Operating Systems, Engineering, Training, Broadband, RF, Linux, IP, Technical Support, IPTV, SNMP, TCP/IP, Embedded Systems, Product Development, Wireless, Telecommunications, Integration, Software Documentation, VOD, Cisco Technologies, Electronics, Six Sigma, Customer Service, SQL, VoIP, Product Management, Ethernet, Windows, System Testing, WiFi, Project Management, Agile Methodologies, Program Management, Systems Engineering, Networking, Test Planning, Cross-functional Team...
Education
Penn State University 1975 — 1980
BS, Education
Concise Solutions September 1997 - Present
Cable Data July 1974 - July 1997
CableData 1974 - 1997
US Computer Systems (formally CableData) 1974 - 1997
Skills
Requirements Analysis, SQL, Billing Systems, Microsoft SQL Server, SDLC, Integration, PL/SQL, Oracle, Testing, Unix, JavaScript, Business Analysis, T-SQL
Education
Santa Clara University 1972 — 1974
Accounting
DST Output January 2006 - Present
DST Innovis / Amdocs April 1998 - October 2005
DST Innovis 1998 - 2005
CableData October 1984 - January 1991
Education
American River College
Business, Business, Graphic Design, Fine Art
Verizon Telematics, Inc. June 2013 - Present
Verizon Telematics, Inc. September 2010 - Present
Healthport LLC March 2003 - April 2010
SchlumbergerSema September 1997 - September 2002
Syntellect, Inc December 1993 - September 1997
CableData 1990 - 1993
Wang Laboratories 1983 - 1989
Skills
Process Improvement, Call Center, Customer Satisfaction, Customer Service, Management, Program Management, Software Documentation, Call Centers, CRM, Budgets, Leadership, Training, Team Leadership, Team Building, Quality Assurance, Business Process..., Operations Management, Strategy, Project Management, Customer Experience, Coaching, Cross-functional Team..., Vendor Management, Telecommunications, Outsourcing
Education
Middle Tennessee State University 1975 — 1979
BS, Psychology
Middle Tennessee State University
Amdocs October 2005 - Present
DST Innovis/DST Output March 2002 - October 2005
Concise Solutions June 1997 - March 2002
Western Farm Credit Bank September 1988 - June 1997
RD Labs July 1986 - September 1988
CableData February 1979 - July 1986
Skills
Weblogic, Unix, XML, EJB, SQL, Agile Methodologies, C, Java Enterprise Edition, Requirements Analysis, SOA, SDLC, Microsoft SQL Server, Software Project..., Testing, Databases
Education
California State University-Sacramento 1980 — 1986
BS, Computer Science
California State University-Sacramento
California Department of Justice August 2013 - Present
California Department of Justice October 2010 - August 2013
Amdocs June 2005 - October 2010
CableData September 1996 - June 2005
Skills
Testing, Requirements Analysis, Software Project..., SDLC, SQL, Unix, SharePoint, Windows Sharepoint..., Business Intelligence, Performance Point, Data Warehousing, ETL, SharePoint Designer, C# 4.0, Visual Basic, Data Mining, Visual C#, OTP, UAG, Active Directory, Visual C++, HTML, XML, OLAP, XPath, CSS, Microsoft SQL Server, Database Design, Databases, Software Development, PL/SQL, Agile Methodologies, C, Integration, SOA, Software Design, SSRS, Web Services, Web Applications, Oracle
Education
University of Phoenix 1999 — 2004
BS
Bright House Networks February 2014 - Present
OneLink Communications October 2010 - March 2013
OneLink Communications October 2007 - October 2010
OneLink Communications October 2005 - October 2007
Adelphia Communications September 1999 - October 2005
Century Communications June 1992 - September 1999
Multivision Cable TV May 1989 - June 1992
CableData September 1984 - May 1989
Skills
Call Center, Outsourcing, IT Management, VoIP, Operations Management, Technical Leadership, Billing Systems, Cable Television, Cable Broadband, Customer Service, Customer Retention, Call Center Development, Business Analysis, BPO, Telecommunications, Proj Management, Retention Strategies, Sales Growth, Matrix Management, Call Centers, Management, CRM, Solution Selling, Sales, Team Building, Workforce Management, Process Improvement, Project Management, Contact Centers, Vendor Management, Team Leadership, Strategy, Leadership, Networking, Training, Enterprise Software, Technical Support, Wireless, Mobile Devices, Customer Satisfaction, New Business Development, Selling, Budgets, IP, Broadband, Provisioning, IVR, Ethernet, Network Design, Telephony
Education
University of South Florida 1977 — 1981
Amdocs 2005 - Present
DST Innovis 2001 - 2005
Cabledata 1996 - 2001
Bytel 1995 - 1998
Education
University of Reading 1976 — 1978
Hotel & Catering Management
Bearwood College 1971 — 1976
NetCracker 1996 - Present
CableData 1983 - 1986
CableData 1983 - 1986
Education
Penn State University 1979 — 1983
BS, Computer Science
Pearson School Systems 2008 - 2011
UC Davis 2002 - 2007
State of California 1997 - 2001
Sacramento Municipal Utilities District 1995 - 1997
CableData 1985 - 1987
Skills
Java, JavaScript, Android Development, SQL, PHP, Perl, Requirements Analysis, Training, Visual Basic, Web Applications, Software Development
Education
University of California, Santa Cruz 1988 — 1990
BA, Computer Science
Cabrillo College 1987 — 1988
Associate of Science (AS), Mathematics
McKesson 2000 - Present
McKesson 1999 - 2000
Alltel Information Services 1997 - 1999
CableData 1986 - 1993
Skills
Certified NT 4.0 System..., SQL Server, Adobe/RoboHelp/Windows, Madcap Flare, Software Documentation, Visio, SharePoint, Agile Methodologies, XML, HTML, SDLC, Requirements Analysis, Project Management, Business Analysis, Process Improvement, Databases, SQL, Scrum, Quality Assurance, Windows, Software Development, Microsoft Office, Troubleshooting
Education
The University of Georgia
M.Ed.
Young Harris College
Charter Communications September 2006 - July 2012
Charter Communications March 2001 - September 2006
Charter Communications May 1999 - March 2001
John Schulz, Independent Consultant October 1998 - May 1999
King's Grant Farms, Inc. August 1995 - October 1998
TeleCable Corporation April 1983 - May 1995
CableData October 1981 - April 1983
ADP April 1980 - August 1981
Skills
Telecommunications, Call Center, Broadband, VoIP, Vendor Management, Customer Experience, Cross-functional Team..., Wireless, Process Improvement, Telephony, Billing Systems, Program Management, Communication, Team Leadership, Project Management, Change Management, Strategic Planning, Troubleshooting, Customer Support, Mergers & Acquisitions, Cable Television
Education
Purdue University - Krannert School of Management
Bachelor of Science (B.S.), Marketing
Walmart December 2014 - Present
Walmart May 2012 - November 2014
Wachovia SBA Lending, Inc. December 2005 - October 2008
Wachovia SBA Lending, Inc. August 2005 - December 2005
Small Business Administration, Disaster Office December 2004 - July 2005
San Juan Unified School District May 2000 - September 2004
Intel Corporation December 1992 - August 1996
CableData December 1991 - September 1992
CableData June 1989 - December 1991
Skills
Financial Analysis, Credit Analysis, Loan Servicing, Business Analysis, Business Process..., Employee Training, Teaching, Organizational..., Time Management, Computer Software..., Office Administration, Accounts Payable &..., Tax Returns, Technical Presentations
Education
National University 2000 — 2002
Masters, Education
Humboldt State University 1983 — 1988
Business Administration, Business Administration and Management, General