Calero Software
Industry: Software company
DescriptionFounded: 2013 Subsidiaries: Veropath Ltd., Votan Corp, A&B Groep B.V.FeedbackDisclaimer Claim this knowledge panel Knowledge Result Moved, closed, or was never hereReportCalero Software, LLCWebsiteDirections Saved (0) Saved Save 2 Google reviews Software company in Sandy Springs, Georgia Address: 375 Northridge Rd Suite 450, Atlanta, GA 30350 Hours: Closed ⋅ Opens 8AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8AM–6PMHours might differTuesday8AM–6PMWednesday8AM–6PMThursday8AM–6PMFriday8AM–6PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (866) 769-5992Category: : Place name: : : : Website: : : Website: http://www.calero.com/ Category: Software company Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Calero Software, LLC Posting publicly on the Web Write a review Reviews 2 Google reviews
Calero Software List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Calero Software. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Calero Software Employees
Simon Business School, University of Rochester June 2015 - Present
Calero Software May 2015 - Present
SUNY Brockport September 2013 - May 2015
Bizlitics LLC June 2014 - September 2014
Skills
Data Analysis, Microsoft Excel, QlikSense, Tableau, Lean Six Sigma, Management, Leadership, Business Process..., R, Agile Project Management, JIRA, Scrum, Microsoft Office, Kano Analysis, Microsoft Dynamics, IT systems development, SugarCRM, Microsoft Project, Customer Service, Team Leadership, Time Management, Social Media, Facebook, Public Speaking, Sales, Social Networking, Marketing, Strategic Planning, Inventory Control, Customer Satisfaction, Troubleshooting, Lightspeed, Voice Over, Research, Strategy
Education
William E. Simon School of Business 2015 — 2016
Master’s Degree, Business Analytics
State University of New York College at Brockport 2013 — 2015
Bachelor of Business Administration (BBA) , Business Administration and Management, General
Dean College 2008 — 2010
Associate's degree, Business Administration and Management, General
McQuaid Jesuit High School 2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Calero Software February 2015 - Present
Perinton Volunteer Ambulance Corps September 2003 - Present
Calero Software December 2013 - February 2015
Windstream Communications May 2003 - December 2013
The College at Brockport State University Of New York May 2002 - May 2003
RadioShack November 1997 - December 2002
Skills
SQL, Oracle, Telecommunications, Employee Training, Databases, Crystal Reports, EMS, Training, Emergency Services, System Administration, Microsoft Office, Security, Business Process, Cpr Certified, Oracle PL/SQL..., Oracle Application..., Presentations, Visio, ITIL, EMT, emsCharts, Board of Directors, NetSuite
Education
State University of New York College at Brockport 1998 — 2002
Bachelor of Science (BS), Computer Science
Middlesex University 2001 — 2001
Calero Software November 2014 - Present
Bosch Security Systems February 2013 - August 2014
Village of Macedon May 2012 - April 2014
Eastman Kodak April 1998 - October 2012
Eastman Kodak June 2007 - April 2009
Eastman Kodak January 2004 - June 2007
Eastman Kodak February 2002 - January 2004
Eastman Kodak January 2000 - March 2002
Eastman Kodak September 1997 - January 2000
Jostens September 1991 - August 1997
Skills
International Management, Process Management, System Design, Customer Focus, Process Improvement, Customer Satisfaction, Cross-functional Team..., Operational Excellence, Six Sigma, Call Center, Digital Imaging, Change Management, Outsourcing, Continuous Improvement, Operations Management, Strategic Planning, Vendor Management, Project Management, Customer Service, RightNow, Contact Center..., Contact Center..., Call Centers, Team Leadership, Team Building, Coaching, Customer Experience, Management, Quality Assurance, Forecasting, Product Management, Project Planning, Technical Support, Troubleshooting, Lean Manufacturing, CRM, PMP, Leadership, Service Delivery, SAP, Testing, Time Management, Software Documentation, Human Resources
Education
Saint John Fisher College 1987 — 1993
BS, Management
Alfred State College - SUNY College of Technology 1983 — 1985
Associate of Arts and Sciences (AAS), Administrative Assistant and Secretarial Science, General
Wayne Central High School 1980 — 1983
Regents Diploma, Business, Math
TSYS April 2015 - Present
TSYS May 2014 - April 2015
Calero Software December 2013 - May 2014
Movero November 2011 - December 2013
Convergys January 2009 - April 2011
VeriSign May 2001 - December 2008
Skills
Java, J2EE Application..., Web Services, EJB, JSP, JDBC, REST, Oracle SQL, JavaScript, PL/SQL, Unix, Linux, HTML, Flash, Dreamweaver, Struts, Tomcat, Web Development, Weblogic, Telecommunications, Self-driven, Problem Solving, Great troubleshooting..., Software Documentation, Programming, Oracle, Business Analysis, Agile Methodologies, SQL, Software Development, Requirements Analysis, Databases, Customer Service, Testing, Software Project..., Project Management, Leadership, Analysis, Scrum, Process Improvement, Enterprise Software
Education
Mercer University 2000 — 2004
BA, Computer Engineering
Calero Software January 2014 - Present
Freshens Quality Brands November 2012 - December 2013
Control Alt Deli December 2011 - December 2013
Clifton Recreation Department June 2009 - August 2012
Skills
Java, Windows, Photoshop, CSS, JavaScript, MySQL, HTML 5, Microsoft Office, Pinnacle, Crystal Reports, Oracle SQL Developer, PHP, C++, XML, Mac OS, Linux, SQL, Oracle, Perl, CSS3, jQuery, Adobe Creative Suite, American Sign Language, Telecommunications, PL/SQL
Education
Rochester Institute of Technology 2010 — 2014
Bachelor's Degree, Information Technology
Ramsell Corporation April 2015 - Present
Saggezza Inc. May 2014 - March 2015
Systema Software, LLC February 2014 - May 2014
Calero Software 2012 - 2014
Calero Software June 2010 - October 2012
Stanford University June 2005 - July 2010
Stanford University March 1999 - June 2005
Skills
ERP Implementations, ITIL v3 Foundations..., Cloud Computing, Integration, Agile Project Management, Claims Management, EPICS, Business Process, Analysis, User Stories, Project Management, Telecommunications, Business Intelligence, CRM, Program Management, Data Analysis, Cross-functional Team..., SaaS, Security, Business Analysis, Process Improvement, Databases, ITIL, Consulting, Team Leadership, Budgets, SDLC, Business Strategy, Software Implementation, Software Project..., Management, Product Management, Software Documentation, Mobile Devices, Financial Analysis, SQL, Requirements Analysis, Professional Services, Agile Methodologies, Agile Methodolgy, Oracle Financial, Scrum, Telecommunications..., Change Management, Business Intelligence..., HIPAA, Pharmacy Benefit..., Product Development, Software Product..., Strategic Planning
Education
San Francisco State University 2007 — 2010
Bachelor of Science (B.S.), Business Administration - Information Systems, 3.6 / 4
San Francisco State University 2007 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General, 3.7
Veramark Technologies May 2007 - Present
Calero Software May 2007 - Present
Manning & Napier Advisors February 2000 - May 2007
Eastman Kodak Company 1997 - 1999
General Railway Signal 1990 - 1997
Roberts Wesleyan College 1989 - 1990
Skills
Telecommunications, Customer Service, Troubleshooting, SQL Server, Cisco Call Manager, Microsoft SQL Server, VoIP, Call Centers, Call Center, Telecom Expense..., Unified Communications, Windows, Access, Hardware, Integration, Process Improvement, Wireless, Disaster Recovery, Telephony, Technical Support, Networking, Cisco Technologies, Cloud Computing, Managed Services, Vendor Management, Active Directory, IP
Education
State University of New York College at Potsdam 1985 — 1989
BS, IT
Calero Software April 2015 - Present
Calero Software (Formerly Movero Inc.) June 2013 - Present
Movero Inc. (Formerly Integrated Mobile Inc.) June 2005 - June 2013
Integrated Mobile Inc. September 2004 - May 2005
Jack Nicklaus Museum September 2002 - August 2004
Kroger June 2001 - April 2002
Skills
Inventory Management, Project Portfolio..., Procurement, Process Improvement, Project Management, Customer Satisfaction, Account Management, Sales, Strategic Planning, Customer Service, Microsoft Excel, Budgets, Management, Telecommunications, Vendor Management, Wireless, Product Management
Education
The Ohio State University 2000 — 2004
Bachelor's Degree, Strategic Communication
Trillium Health August 2015 - Present
Calero Software September 2014 - April 2015
Novitex Enterprise Solutions December 2013 - May 2014
No Nonsense Enterprises October 2007 - December 2013
Xerox September 2003 - August 2007
Xerox February 1997 - August 2003
Xerox February 1993 - September 1997
Xerox July 1991 - February 1993
Skills
Project Management, Program Management, Project Delivery, Purchasing, Strategy, Creative Problem Solving, Process Improvement, Cost Reduction, Telecommunications, Contract Negotiation, Outsourcing, Cross-functional Team..., Professional..., Infrastructure..., Change Management, Operations Management, Management Consulting, Organizational..., Human Resources, Business Planning, Consulting, Networking &..., Management, Leadership
Education
Cornell University 1975 — 1977
Masters
University at Albany, SUNY 1971 — 1975
BS
Calero Software August 2014 - Present
Calero Software 2005 - Present
Tariff Affiliates 1999 - 2005
Skills
Telecommunications, Analysis, VoIP, Managed Services, Vendor Management, Process Improvement, Project Management, ITIL Certified, Management, Troubleshooting, Team Leadership
Education
State University of New York College at Brockport 1992 — 1996
Bachelor of Science (BS), Education
JPMorgan Chase February 2014 - Present
Calero Software November 2013 - February 2014
Tangoe December 2011 - November 2013
ProfitLine January 2009 - December 2011
JPMorgan Chase August 2005 - August 2008
Robert Half International April 2004 - August 2005
PowerNet Global Communications April 2003 - April 2004
Qwest September 1999 - June 2002
Education
Bowling Green State University 1996 — 1998
Bachelor of Arts, Communications
Miami University 1994 — 1996
Calero Software August 2014 - Present
Calero Software December 2013 - August 2014
Pinnacle, a Windstream Company August 2013 - November 2013
BlueStream Technologies August 2012 - August 2013
PAETEC Energy March 2011 - April 2012
PAETEC Communications 2008 - 2010
PAETEC Communications 2005 - 2008
Guerrera Insurance Agency 2003 - 2005
Global Crossing Development Co. (subsidiary of Global Crossing Ltd January 2000 - January 2002
Frontier Corporation/Rochester Telephone January 1991 - January 2000
Skills
T1, Ethernet, MPLS, Network Design, VoIP, Internet Services, Telephony, Call Center, SIP, Wireless, SIP Trunking, Provisioning, IP, Vendor Management, Unified Communications, Managed Services, Optical Fiber, WAN, LAN-WAN
Education
Alfred State College - SUNY College of Technology
AAS
Calero Software February 2014 - Present
Marlin Equity Partners November 2013 - February 2014
FlowRiver Group May 2013 - February 2014
TE Connectivity December 2010 - July 2012
ADC January 2009 - December 2010
ADC June 2007 - January 2009
Rexnord September 2002 - June 2007
Solo Cup Company July 1995 - April 2002
Komatsu February 1990 - July 1995
Dana Holding Corporation May 1986 - February 1990
Skills
P&L Leadership, Business Strategy..., complex problem solving, Talent Development, M&A experience, strategy deployment, Lean / Six Sigma, Change Management, Information Systems, Lean Manufacturing, Six Sigma, Strategy, Talent Management, Leadership, IT Management, Management Consulting, Telecommunications, IT Strategy, Integration, Operational Excellence, Business Transformation, Vendor Management, Outsourcing, Business Intelligence, Team Leadership, Project Management, Business Strategy, Program Management, Process Improvement, Product Management, Cross-functional Team..., Business Process..., Management, ERP, Business Development, Acquisition Integration, Operations Management, Wireless, Executive Management, Business Analysis, Start-ups, Strategic Planning, Strategic Partnerships, Competitive Analysis, Supply Chain Management, Product Development, Professional Services, Mergers & Acquisitions, Business Process, Product Marketing
Education
Northwestern University - Kellogg School of Management 2000 — 2002
Master of Business Administration (MBA)
Bowling Green State University 1983 — 1987
BSBA, MIS / Accounting
Calero Software March 2015 - Present
EarthLink Business September 2011 - February 2015
PAETEC July 2010 - August 2011
PAETEC January 2007 - July 2010
PAETEC June 2002 - December 2006
AT&T January 1992 - January 1999
TAP Pharmaceuticals / Abbott Laboratories January 1991 - January 1992
Skills
Software Documentation, Training, Management, Quality Assurance, Call Centers, Troubleshooting, Strategy, Analysis, Networking, Customer Service, Technical Support, Coaching, Continuous Improvement, Auditing, Telecommunications, VoIP, Managed Services, Cross-functional Team..., MPLS, Unified Communications, Telephony
Education
Roberts Wesleyan College 2015 — 2016
Bachelor’s Degree, Organizational Leadership
College of Lake County 1990 — 1992
A.A.S, Management and Marketing
Monroe Community College 1984 — 1986
A.S, Business Administration
Independent Consultant February 2015 - Present
PMI Rochester July 2012 - June 2015
Calero Software October 2014 - January 2015
Simple Tech Innovations January 2013 - September 2014
Harris RF Communications June 2010 - October 2011
Terphane Inc 2009 - 2010
Xerox 2008 - 2009
Xerox 2006 - 2007
Xerox 2002 - 2006
Xerox 1995 - 2001
Skills
Six Sigma, Problem Solving, SDLC, Personnel Supervision, Testing, Product Development, MS Project, Process Improvement, Cross-functional Team..., PMP, Program Management, Agile Methodologies, C, RTOS, C++, Project Management, Analysis, Leadership, Team Leadership, Strategy, Engineering, Manufacturing, Integration
Education
Rochester Institute of Technology
M.S., Electrical Engineering
Rochester Institute of Technology
B. S., Electrical Engineering
Calero Software November 2014 - Present
Calero Software April 2013 - November 2014
Inergex December 2011 - February 2013
Fujifilm March 2010 - December 2011
Xerox Corporation June 2005 - February 2010
Skills
Program Management, Business Analysis, Expense Management, SQL Server, Agile Methodologies, Quality Assurance, Software Project..., Visio, TFS, Microsoft SQL Server, Project Management, Scrum, C#, Telecommunications, Agile, Gap Analysis, Object Oriented Design, Requirements Management, Six Sigma, MS Project, Quality Engineering, SSRS, Oracle PL/SQL..., TEM, Expense Allocation, Call Accounting, Kaizen
Education
University of Massachusetts Lowell
Graduate Certificate, Business
State University of New York College at Oswego
Bachelor of Science, Criminal Justice
Monroe Community College
Associate of Science, Information Technology
Calero Software September 2014 - Present
Calero Software March 2013 - September 2014
Windstream 2013 - September 2014
PAETEC April 2010 - March 2013
PAETEC March 2008 - April 2010
Mary Cariola Children's Center November 1997 - November 2007
Skills
Customer Service, Microsoft Office, Windows, Excel, Word, Outlook, Employee Training, Metasolv M6, Oracle Applications, Special Education, Program Management, Microsoft Word, Microsoft Excel, Sales, Telecommunications, Training, MPLS, Wireless, Managed Services
Education
Monroe Community College 1995 — 2001
Liberal Arts and Sciences/Liberal Studies
Calero Software January 2015 - Present
PTC October 2014 - January 2015
PTC October 2012 - September 2014
Servigistics March 2006 - September 2012
Click Commerce May 2005 - April 2007
Xelus March 2000 - May 2005
LPA Software January 1998 - March 2000
Arrow Electronics January 1996 - December 1997
Xerox September 1984 - December 1995
Skills
Oracle SQL, SQL*Plus, Strategic Planning, Account Management, Budgeting, Business Analysis, Customer Service, Change Management, Databases, ERP, Forecasting, Governance, Hosting, Inventory Management, Kanban, Logistics, Team Leadership, Program Management, Contract Negotiations, Oracle, Optimization, PowerPoint, Planning, SaaS, Professional Services, Project Management, Management, Enterprise Software, Integration, Process Improvement, Business Process..., Supply Chain, Requirements Analysis, Management Consulting, Analysis, Software Implementation, CRM, Budgets, Project Planning, Software Project..., Cloud Computing, Business Development, Cross-functional Team..., Consulting, Business Process, Strategy, Solution Selling, Business Intelligence, Pre-sales, Sales Process
Education
Rochester Institute of Technology 1987 — 1992
Bachelor of Science (BS), Electrical and Electronics Engineering, 3.92
Monroe Community College 1982 — 1984
Associate's Degree, Electrical and Electronics Engineering, 3.68
Calero Software April 2009 - Present
Alstom Signaling September 2008 - March 2009
Palladium Technologies, Inc April 2008 - September 2008
Skills
Managed Services, Software Documentation, T1, Telecommunications, Telephony, Troubleshooting, VoIP, Hardware, MPLS, Customer Service
Education
Palm Beach Community College 2006 — 2008
Network Administration
Calero Software April 2014 - Present
Calero Software December 2013 - March 2014
Windstream Communications September 2013 - December 2013
Randstad Technologies US, formerly Technisource November 2011 - September 2013
Cellution, Inc. 2010 - October 2011
INFORMÁTICA OBJETIVA January 1995 - October 2011
Gobierno de Jalisco, Mexico February 2007 - June 2008
Gobierno de Jalisco, Mexico March 2004 - February 2007
Computación en Acción January 1994 - January 1995
CompuSoluciones 1986 - 1989
Skills
Project Management..., Project Management, EDI, Microsoft SQL Server, VB.NET, Relational Databases, PL/SQL, Process Improvement, Telecommunications..., Integration, Computer Aided Dispatch, Telecom Expense..., Building Automation
Education
ITESO University 1982 — 1986
Bachelor of Science, Computer Systems Engineering
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C. 1982 — 1986
BS Software Engineer, Information Technology
Calero Software June 2011 - Present
Movero Inc. April 2010 - October 2011
Integrated Mobile Inc. August 2005 - April 2010
Verizon Wireless September 1999 - August 2005
Skills
Account Management
Education
University of Cincinnati 1992 — 1993
Psychology
Wm Mason High School 1987 — 1991
Diploma, General
Calero Software June 2015 - Present
T3 Technical Services, LLC February 2015 - Present
BlueStream Professional Services March 2013 - October 2014
BlueStream Professional Services (formerly ADC/TE Professional Services) 2006 - March 2013
BlueStream Professional Services (formerly ADC/TE Professional Services) 2001 - 2006
BlueStream Professional Services 1997 - 2001
Skills
Wireless, Telecommunications, Cellular Communications, Integration, Optical Fiber, Fiber Optics, Program Management, VoIP, IP, 3G, T1, Vendor Management, CDMA, Cross-functional Team..., GSM, DWDM, LTE, Telephony, 4G, Team Leadership, Broadband, Network Design, Ethernet, Transmission, Managed Services, Computer Network..., WiMAX, DSL, UMTS, Product Marketing, Cabling, Microwave, Troubleshooting, Solution Selling, SDH, MPLS, Strategic Visionary
Education
Southern Polytechnic State University 1989 — 1991
Bachelor of Science, Bachelor of Science, Electrical Engineering Technology
Calero Software December 2013 - Present
Windstream Communications November 2005 - December 2013
Ruby Bay Developement January 2003 - December 2004
Skills
JavaScript, Apache, Perl, jQuery, PL/SQL, Web Applications, SQL, Python, XML, MySQL, Application Architecture, Application Design, Oracle SQL, HTML, CSS, Java, C#, Linux, Software Design, Programming, SOAP, Eclipse, PHP, Hibernate, SQLAlchemy, Pyramid, Symfony, AJAX, Web Services, REST, JSON, Lua, C, Database Development, Database Design, PostgreSQL, MongoDB, Visual Studio, AngularJS, Bootstrap, NHibernate, jQuery UI, Git, Github, Agile Methodologies, Nginx, HTML 5, CSS3
Education
Rochester Institute of Technology 2001 — 2006
Software Engineering
Prospect High School 1997 — 2001
High School
Calero Software June 2014 - September 2015
Calero Software December 2013 - June 2014
Veramark Technologies May 2008 - December 2013
Veramark Technologies November 2006 - May 2008
Bulb Direct 1997 - 2005
Skills
Telecommunications, Account Management, Wireless, Project Management, Integration, Call Center, Call Centers, Management, Customer Service, Process Improvement, Troubleshooting, Enterprise Software, Vendor Management, Team Leadership, Managed Services, Microsoft Office, Leadership, Kaizen, 5S, Lean Thinking
Education
South University 2009 — 2011
AAS, Business Administration
Rochester Institute of Technology September 2012 - Present
Ahold January 2015 - May 2015
Calero Software January 2014 - August 2014
Abra Carb Tool Tech Engineers August 2011 - August 2012
Educational Institution July 2010 - November 2010
July Systems December 2009 - April 2010
Premier Soft IT Solutions August 2008 - December 2009
Tecknodreams Software Consulting Pvt Ltd December 2007 - January 2008
Remoba Inc December 2006 - May 2007
Skills
Java, JavaScript, JSP, XML, Tomcat, Eclipse, Groovy, CSS, J2EE, XSLT, Joomla, Freemarker, Servlets, Core Java, MySQL, JDBC, HTML, SQL, Linux, C, C++, Weka, PL/SQL, EDI, Oracle Application...
Education
Rochester Institute of Technology 2012 — 2014
Master of Science (MS), Computer Science
Visvesvaraya Technological University 2003 — 2007
B.E., Computer Science
BHS First Grade College 2001 — 2003
Second Year Pre-University (12th), Physics, Chemistry, Mathematics, Computer Science
Calero Software 2010 - Present
Harris Interactive 2003 - 2010
Harris Interactive 2000 - 2003
RTEmd 1995 - 2000
Skills
Project Management, Requirements Gathering, Object Oriented Design, Document Management, User Interface, SQL, Requirements Analysis, SharePoint, Software Development, Agile Methodologies, Process Improvement, Microsoft SQL Server, Vendor Management, Quality Assurance, Test Planning, Process Management, Computer Software..., Business Process, SDLC, Software Documentation
Education
Rochester Institute of Technology 2006 — 2010
Master of Science, Software Development and Management
Nazareth College 1991 — 1995
Bachelor of Arts, English
Calero Software July 2013 - Present
Residential Real Estate Rental Management March 1993 - Present
Concentrix May 2012 - May 2013
Earthlink Business July 2010 - June 2012
Nukote International April 2008 - March 2010
Frontier Telephone of Rochester, A Citizens Company March 1998 - March 2008
Vanderstyne Toyota March 1991 - March 1998
Skills
Proven Leader, Team Building, Big Picture Thinking, Project Portfolio..., Service Management, Process Improvement, Operations Management, Service Improvement, Customer Service, Sales Support, Call Center, Customer Satisfaction, Customer Relations, Strategic Planning, Problem Solving, Telecommunications, Call Centers, Sales, Sales Operations, B2B, Account Management, Program Management, Project Management, Product Management, Business Analysis, Leadership, Analysis, Project Planning, Integration, Marketing, Budgets, Coaching, Product Development, Quality Assurance, Cross-functional Team..., Human Resources, CRM, New Business Development, Vendor Management, Security, Market Research, Business Development, Team Leadership, Solution Selling, Strategy, Lean Six Sigma - Yellow..., Management, Sales Management, Troubleshooting, Technical Support
Education
State University of New York College at Brockport 1985 — 1990
Bachelor of Science, Business Administration - Finance & Economics
Cardinal Mooney 1980 — 1985
Regents Diploma, Math and Science
Calero Software October 2012 - Present
Sprint Nextel March 2012 - October 2012
Under Armour June 2010 - June 2011
Finish Line October 2009 - June 2010
Wireless Partners December 2007 - April 2008
T-Mobile August 2006 - December 2007
AT&T Mobility August 2004 - August 2006
Verizon Wireless June 2002 - August 2004
Skills
Sales Operations, Sales, Leadership, Retail, Customer Satisfaction, Analysis, Customer Service, Sales Management, Customer Experience, Team Leadership, Retail Sales, Customer Retention, Inventory Management, Microsoft Excel, Store Management, Call Center, Merchandising, Wireless, Team Building, PowerPoint, Microsoft Office, POS, Loss Prevention, Visual Merchandising, Coaching, Telecommunications..., Telecommunications..., Telecommunication..., Cellular Communications, Mobile Devices, Mobile Device Management, Blackberry Enterprise..., Apple OS, Blackberry OS, Android, Airwatch, Mobileiron, MaaS360, XenMobile, VPN, Managed Services, Help Desk Support, Help Desk Management, Service Desk Management, Leadership Development, Technical Support, CRM, Training, Management, Networking
Education
Miami University 2011 — 2016
Computer & Information Technology
Ronco Communications August 2015 - Present
Calero Software January 2009 - January 2015
The CBORD Group, Inc. January 2006 - December 2008
Covad January 2004 - January 2006
MRO Software 1997 - 2003
Skills
Solution Selling, Sales, Selling, Consultative Selling, Channel, Channel Partners, New Business Development, Account Management, SaaS, Telecommunications, Sales Management, Customer Service, Architecture Management, Process Improvement, EAM, Excel, Word, Customer Relations, Problem Solving, Negotiation
Education
Green Mountain College 1984 — 1988
BS
Calero Software October 2010 - Present
Control Point Solutions November 2006 - February 2010
Nokia Networks(Contracted) September 2005 - February 2006
MCI March 2000 - July 2005
Skills
Telecom Expense..., Process Improvement, Forecasting, Account Management, Telecommunications, Business Analysis, Finance, Business Process..., Budgets, Strategy, Data Analysis, Analysis, Leadership
Education
Morehouse College 1994 — 1998
BA, Corporate Finance
Calero Software December 2013 - Present
Summit Multisport Coaching 2009 - Present
Movero March 2011 - December 2013
Integrated Mobile Inc. 2009 - 2011
Integrated Mobile Inc. 2007 - 2009
Integrated Mobile Inc. 2006 - 2006
Integrated Mobile Inc. 2004 - 2005
Integrated Mobile Inc. 2004 - 2004
Skills
Enterprise Mobility, Mobile Technology, Technical Sales..., Mobile Security, Wireless, MDM, Mobile Applications, Mobile Devices, Telecommunications, Managed Services, Consulting, SaaS, Product Management, Enterprise Software, Solution Selling, Salesforce.com, Account Management, Sales Operations, Cross-functional Team..., Leadership, Partner Management, MAM, MCM
Education
The Ohio State University 1998 — 2003
Bachelor of Science (B.S.), Computer Science and Engineering
AirWatch by VMware April 2014 - Present
Calero Software December 2013 - April 2014
Movero July 2011 - April 2014
Konica Minolta Business Solutions U.S.A., Inc. April 2011 - July 2011
Konica Minolta Business Solutions USA Inc. April 2006 - April 2011
Konica Minolta Business Solutions April 2006 - April 2008
Konica Minolta Business Solutions April 2005 - April 2006
Konica Minolta Business Solutions September 2003 - April 2005
Legislative Services Agency December 1998 - September 2003
Skills
Document Management, Variable Data Printing, Project Management, Marketing, Microsoft Office, Business, Technical Documentation, Mergers, Adobe Creative Suite, Mobile Device Management, Hunter, Telecom Expense..., SaaS, Solution Selling, Consulting, Mobility Management, Telecommunications, Software Development, Software Documentation, Enterprise Mobility, Partner Management, Programming, Salesforce.com, Managed Print Services, Selling, Sales Process, Sales Management, Direct Sales, Mergers & Acquisitions, Sales Operations, Business Development, Sales, Enterprise Software, Leadership, Document Imaging, Strategic Partnerships, Managed Services, Customer Satisfaction, B2B, Management, Marketing Strategy, Account Management, CRM, Mobile Devices, Program Management, Professional Services, Training, Cold Calling, Channel Partners, Competitive Analysis
Education
Ball State University 1997 — 2001
Bachelor of Science, Computer Science
Indiana University-Purdue University at Indianapolis 2001 — 2003
Certificate of Applied Computer Science, Computer Science
Marian High School
College Preparation
ITX Corp. December 2014 - Present
Calero Software January 2014 - November 2014
Windstream Communications December 2011 - January 2014
PAETEC October 2005 - December 2011
Xerox April 2005 - October 2005
Language Technologies, Inc. April 1999 - February 2005
Cheetah Systems, Inc. April 1996 - April 1999
Veramark Technologies April 1994 - February 1996
Eastman Kodak Company October 1991 - April 1994
Skills
Software Development, Enterprise Software, Databases, PL/SQL, Software Design, Agile Methodologies, Scrum, XML, Web Services, Web Applications, Integration, SDLC, Visual Studio, JavaScript, Java, Oracle Database, Oracle Application...
Education
University of Michigan 1989 — 1991
B.S.
Calero Software January 2014 - Present
Windstream Communications December 2011 - January 2014
PAETEC April 2008 - December 2011
PAETEC February 2001 - April 2008
Veramark Technologies November 1999 - June 2000
Frontier Cellular - Now Verizon Wireless 1994 - 1999
Frontier Cellular 1994 - 1997
Detection Systems 1993 - 1994
Skills
Troubleshooting, Training, Customer Service, Computer Hardware, Management, SQL, Software Documentation, Vendor Management, Sales, Networking, Databases, Technical Support, Telecommunications, Switches, Call Centers
Education
Rochester Institute of Technology 1996 — 1998
Computer Science
Wayne High School 1983 — 1985
Calero Software January 2009 - Present
Sprint Nextel July 2001 - December 2010
Radio Shack January 1998 - January 2003
Skills
Windows Phone Business..., Retail, Server Administration, Troubleshooting, Inventory Management, Windows, Technical Support, Wireless, Telecommunications, Management, Customer Service, Training, Blackberry, Hardware, Software Installation, Sales, Mobile Devices, Leadership, Managed Services, Blackberry Enterprise..., Process Improvement, Android, Help Desk Support, Cellular Communications, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales
Education
Sinclair Community College 2004 — 2005
Business Administration and Management, General
Miami University 1998 — 2000
Business
Miami University 1998 — 1999
Business Administration and Management, General
Lebanon High School 1994 — 1998
General, Photography
Calero Software December 2011 - Present
PAETEC April 2010 - November 2011
ACN August 2005 - July 2008
Global Crossing August 1993 - April 2005
Global Crossing 2000 - 2001
Frontier 1995 - 2000
Allnet 1993 - 1995
Skills
VoIP, Vendor Management, Call Center, Program Management, Telecommunications, Project Management, Provisioning, Wireless, Managed Services, Integration, SaaS, Telephony, T1, Team Leadership, Service Delivery, Account Management, Professional Services, Troubleshooting, Business Process, Customer Experience, Business Analysis, Business Process..., Co-location, Cross-functional Team..., Management, Network Design, Process Improvement, Product Management, Training, Visio, Leadership
Education
Michigan State University 1989 — 1993
Communications Arts and Sciences, Journalism
Calero Software December 2013 - Present
Movero Inc. January 2011 - December 2013
Integrated Mobile Inc. 2009 - January 2011
Integrated Mobile Inc. 2007 - 2009
Sprint Enterprise Mobility, Inc. 2006 - 2007
EDS Infrastructure Portfolio 2003 - 2006
EDS Infrastructure Portfolio 2002 - 2003
EDS Wireless Solution Center 1997 - 2002
Skills
Strategic Partnerships, New Business Development, Business Development, Channel Partners, Channel, Solution Selling, Wireless, Mobile Technology, Enterprise Software, Product Management, Telecommunications, Managed Services, SaaS, Sales Process, Sales Operations, Sales Management, Consulting, Selling, Cross-functional Team..., Professional Services, Vendor Management, Project Management, Competitive Analysis, Partner Management, Cloud Computing, Start-ups, Account Management, Management, Sales, Go-to-market Strategy, Direct Sales, Networking, CRM, Marketing, Lead Generation, Unified Communications, Product Marketing, Channel Strategy, Team Leadership, Mobile Devices
Education
Babson College - Franklin W. Olin Graduate School of Business 2009 — 2011
Master of Business Administration
Stonehill College 1993 — 1997
Bachelor of Science in Business Adminstration, Marketing
Rice Memorial High School
Calero Software March 2015 - Present
Mformation Software Technologies March 2015 - September 2015
Mycom July 2013 - March 2015
Mitel January 2012 - July 2013
Intellione Technologies Corporation April 2009 - December 2011
Pure Med Spa May 2008 - March 2009
The Macauley Companies, Inc. May 2006 - April 2008
Polycom May 2004 - May 2006
Polycom February 2001 - May 2004
Accord Networks, Ltd. April 2000 - February 2001
Skills
Investor Relations, Mergers, Operations Management, IPO, Accounting, Cash Management, Managerial Finance, Strategy, Mergers & Acquisitions, Financial Modeling, Start-ups, Financial Analysis, Sarbanes-Oxley Act, Forecasting, Financial Reporting, Finance, Risk Management, Business Planning, Internal Controls, Process Improvement, Strategic Financial..., Budgets, Financial Planning, Management
Education
Emory University - Goizueta Business School 2004 — 2005
Executive Program
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
Masters, Finance
Bowling Green State University 1987 — 1992
BSBA, Accounting and Finance
Bowling Green Sr. Highschool 1984 — 1987
OnlineBookClub.org May 2015 - Present
Calero Software December 2013 - Present
PINNACLE, A Windstream Company September 2011 - December 2013
Optimax Systems, Inc September 2007 - August 2011
Skills
Technical Writing, Blogging, Training, Advertising, Editing, Newsletters, Press Releases, Marketing, Internal Communications, HTML, Adobe Captivate, Microsoft Office, Professional Writing, Instructional Design, Captivate
Education
RightAnswers Knowledge Management 2012 — 2012
Knowledge Management Certification
New York Institute of Technology 2006 — 2008
Bachelor of Arts (B.A.), English; Professional Writing
Dale Carnegie
Effective Communication and Human Relations
Calero Software December 2013 - Present
Veramark Technologies, Inc. December 2010 - December 2013
Unisys January 1992 - February 2009
Skills
Sales, Management, Business Intelligence, Solution Selling, Program Management, Salesforce.com, Wireless, Selling, Project Management, Customer Satisfaction, CRM, New Business Development, Leadership, Telecommunications, Unified Communications, Customer Service, Team Building, SaaS, Account Management, Live Meeting, Managed Services, Marketing, Siebel, Customer Retention, Channel Sales, Cloud Computing, Microsoft Office, Direct Sales, Vendor Management, Channel Account..., Cold Calling, Sales Process, Call Centers, Teamwork
Education
University of Dayton
Bachelor of Science, Education
Calero Software March 1991 - Present
Sunny Vending; Time out Amusements October 1981 - August 1988
Flying Disc Magazine January 1979 - January 1981
City of Rochester Water Department September 1969 - August 1977
East Rochester School District September 1967 - June 1968
Fairport High School September 1966 - June 1967
Skills
Inventor of games;..., Knowledgeable and...
Education
State University of New York College at Brockport 1986 — 1990
MA, Liberal Studies
University of Wisconsin; Gannon University 1960 — 1966
BS, General Science
Boitnott's Custom Inc. December 2008 - Present
Port of Greater Cincinnati Development Authority October 2014 - December 2014
Calero Software September 2013 - May 2014
Skills
Accounting, Accounts Payable, Problem Solving, Time Management, Attention to Detail, Invoicing, Study Skills, Microsoft Excel, Microsoft Word, Customer Service, Organization Skills, Teamwork, Task Completion, Time & Attendance, Making Deadlines, Study Abroad Programs, Technical Support, Wireless
Education
University of Cincinnati College of Business 2014 — 2015
Bachelor's Degree, Accounting, 3.39 out of 4.0 GPA
University of Cincinnati-Raymond Walters College 2012 — 2014
Associate's Degree, Pre-Business Administration, 3.4 out of 4.0 GPA
Pythian June 2015 - Present
Calero Software June 2009 - June 2015
Veramark Technologies June 2008 - June 2009
Skills
Windows System..., Linux System..., Networking, Virtualization, Cisco VoIP, Linux, Active Directory, Call Centers, Microsoft SQL Server, Telecommunications, Troubleshooting, Windows, Team Leadership, vSphere, VoIP, Storage, Telecom Expense..., Network Administration, SQL, Cisco IOS, DHCP, DNS, VPN, VMware vSphere, Cisco Technologies
Education
Rochester Institute of Technology 2005 — 2009
Bachelor of Science (B.S.), Applied Networking and Systems Administration
Calero Software August 2015 - Present
ThingWorx, a PTC Business December 2014 - August 2015
Axeda Corporation December 2010 - December 2014
Paychex August 2007 - December 2010
CompuPay July 2005 - August 2007
PayMaxx July 1998 - July 2005
Skills
SaaS, Enterprise Software, Cloud Computing, Salesforce.com, Product Development, Strategic Partnerships, Product Management, Solution Selling, Sales Process, Go-to-market Strategy
Education
Rochester Institute of Technology 1987 — 1991
Calero Software December 2013 - Present
Windstream Communications December 2011 - December 2013
PAETEC June 2011 - December 2011
Rochester Business Journal January 2011 - May 2011
Artpark June 2006 - August 2009
Rochester Institute of Technology August 2007 - June 2009
Skills
Marketing, Customer Service, Social Media, Sales, Microsoft Office, Account Management, Social Media Marketing, Advertising, Microsoft Excel, Direct Sales, Telecommunications, Managed Services, Solution Selling, Team Leadership, Sales Operations, Project Planning, Sales Process
Education
Rochester Institute of Technology 2006 — 2011
Bachelors, Marketing, Finance
Rochester Institute of Technology 2006 — 2011
Bachelor of Science, Marketing/Finance
Calero Software July 2013 - Present
Account Control Technology, Inc. October 2012 - June 2013
Macy's Credit and Customer Service November 2011 - October 2012
Cracker Barrel June 2012 - August 2012
Kable Staffing May 2010 - August 2012
Education
Brown Mackie College-Cincinnati 2013 — 2015
Criminal Justice/Law Enforcement Administration
Calero Software December 2013 - Present
Windstream Communications July 2010 - Present
Stillwater Development June 2006 - July 2010
Florida International University 2000 - 2006
Skills
Telecommunications, Data Center, Project Management, Management, Budgets, VoIP, Vendor Management, Process Improvement, Team Leadership, Professional Services, Strategic Planning, Business Development, Disaster Recovery, Project Planning, Leadership
Education
Florida International University - College of Business 2004 — 2005
EMBA, Business Administration
Calero Software August 2013 - Present
IBM June 2012 - November 2012
Frontier Communications May 2011 - July 2012
Eastman Kodak July 2010 - August 2010
Excellus Blue Cross Blue Shield July 2010 - July 2010
Frontier Communications June 2010 - June 2010
Skills
C#, Java, Microsoft SQL Server, NHibernate, ANTLR, MongoDB, Web Applications, Microsoft Office, XML, Oracle, Visual Basic, C++, ColdFusion, JavaScript, Pascal, HTML, Testing, Assembly, Agile Methodologies, SQL
Education
Rochester Institute of Technology 2011 — 2013
Bachelor of Science, Computer Science
Monroe Community College 2010 — 2011
Calero Software April 2015 - Present
Hiranandani Consulting, Inc January 2009 - Present
iVEDiX Inc. August 2014 - March 2015
ExactData January 2009 - December 2013
Greece Central School District 2003 - 2007
SunGard January 2000 - January 2002
Penn State University September 1998 - November 1999
Baka Computers 1994 - 1997
Skills
Proposal Writing, Vendor Management, Business Development, Cloud Computing, Software Development, Networking, Perl, Python, Critical Thinking, Program Management, Leadership, Integration, Testing, Strategic Partnerships, IT Strategy, Management, Cross-functional Team..., Start-ups, Disaster Recovery, Strategy, Professional Services, Team Leadership, SaaS, Team Management, Consulting, Writing, Team Building, Enterprise Software, SQL, PMP, Process Improvement, Outsourcing, Management Consulting, CRM, IT Operations, Software Documentation, Analysis, Data Analysis, Contract Negotiation, Agile Methodologies, Strategic Planning, Business Intelligence, Project Management, Information Technology, PMO, IT Management, MySQL, Salesforce.com, Customer Service
Education
Binghamton University 1986 — 1992
Bachelors, Mathematics
Calero Software December 2013 - Present
Calero Software December 2013 - Present
Veramark Technologies January 2012 - December 2013
Veramark Technologies March 2008 - January 2012
Veramark Technologies February 1998 - March 2008
The Chase Manhattan Bank October 1989 - February 1998
Skills
Software Engineering, Data Warehousing, Telecommunications, Call Centers, Integration, Databases, Vendor Management, Management, Microsoft SQL Server, Team Management, Cloud Computing, Leadership, SQL, Enterprise Software, VoIP, Team Leadership, Data Profiling, Troubleshooting
Education
Rochester Institute of Technology 1994 — 1997
MBA, Technology Managment
Rochester Institute of Technology 1985 — 1989
BS, Information Systems
Contingent Network Services Powered by Comcast April 2014 - Present
Calero Software March 2013 - March 2014
Calero Software June 2012 - March 2013
Liz Claiborne International Ltd. January 2006 - April 2009
Skills
Invoicing, Customer Service, Account Management, Microsoft Excel, Account Reconciliation, Call Centers, Microsoft Word, PowerPoint
Education
University of Phoenix 2008 — 2010
Associate's degree, Psychology
Calero Software February 2015 - Present
MCPc November 2012 - Present
Centrilogic August 2011 - November 2012
LPA Systems January 2009 - August 2011
Unisys August 2007 - January 2009
Sysco Food Services of Syracuse September 2004 - September 2007
Frontier Communications March 2003 - February 2004
Unisys January 2000 - January 2002
Skills
Long-term Customer..., Client Development, Channel Relationship..., Manage Client..., Customer Retention, Salesforce.com, Sales, Outlook, Windows 7, Sales Prospecting, Co-Location Sales, Managed Services Sales, Cloud Computing Sales, Mac OS X, Photoshop, Hardware Sales, Sofware Sales, ITPA Sales, IT Process Automation, Event Management..., Storage Sales, Microsoft Dynamics CRM, Windows 8, Cloud Computing, Managed Services, Data Center, OS X, Customer Service, Microsoft CRM, Solution Selling, Automation, Co-location, Software, CRM, Virtualization, Professional Services, Storage, Channel Sales, VARs, VAR, SaaS, Sales Process, Management, Account Management, Sales Channel..., Telephony, Unified Communications
Education
St. John Fisher College 1999 — 2002
MBA, Information Technology
MHS 1990 — 1994
Regents Diploma, Accounting
State University of New York College at Brockport 1990 — 1994
BA, Business Administration
Calero Software June 2014 - Present
Calero Software (formerly Veramark) December 2013 - June 2014
Veramark Technologies May 2008 - December 2013
ePlus May 2005 - May 2008
Croop LaFrance May 2002 - May 2005
NetSetGo (formerly IBSI) September 1999 - May 2002
IBSI August 1997 - September 1999
Skills
Product Management, Agile Methodologies, Scrum, User Experience, Requirements Analysis, Eclipse, Java, AJAX, Integration, Enterprise Software, Architectures, Software Design, Web Applications, Ant, SQL, C#, JavaScript, Spring, Object Oriented Design, .NET, Hibernate, Visual Studio, Tomcat, ASP.NET, Dojo, HTML, Ivy, JUnit, Architecture, StructureMap, Quartz, Confluence, ASP.NET MVC, Gradle
Education
Rochester Institute of Technology 1994 — 1998
Bachelor of Science, Management Information Systems
Calero Software April 2015 - Present
Joseph T Ryerson & Son, Inc. August 2012 - April 2015
Hagemeyer North America February 2011 - August 2012
Coyote Logistics August 2010 - October 2010
Consumer Source, Inc. March 2010 - August 2010
Radiant Systems September 2005 - January 2010
HI FI BUYS/TWEETER INC May 2003 - March 2005
Golf Club Exchange.com January 2000 - December 2002
Skills
Customer Service, Sales, PeopleSoft, Accounts Receivable, Credit, Inventory Management, Microsoft Excel, Microsoft Office, Accounts Payable, Payroll, Microsoft Word, PowerPoint, SAP, Troubleshooting, Process Scheduler, HTML, Mac, Merchandising, Operating Systems, Consumer Electronics, Business Credit, Financial Analysis, Credit Analysis, Account Reconciliation, Leadership, Analysis, Management, Access
Education
Capella University 2013 — 2017
Business Administration / Finance
Georgia Perimeter College
College of Charleston 1991 — 1995
B.A, Political Science
Riverwood High School 1987 — 1991
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
RailComm July 2015 - Present
Adaptavist January 2015 - July 2015
Calero Software March 2012 - January 2015
Monroe 2-Orleans BOCES February 2011 - August 2011
Rochester Institute of Technology September 2010 - March 2011
Postler & Jaeckle June 2010 - August 2010
Frontier Communications March 2010 - June 2010
Skills
Network Administration, Troubleshooting, Networking, Technical Support, Servers, DNS, Hardware, Network Security, Cisco IOS, Wireless Networking, DHCP, System Administration, Microsoft Office, Windows, Windows Server, VMware ESX, Active Directory, Operating Systems, Cisco Technologies, TCP/IP, VoIP, Linux, Research, Microsoft SQL Server, Telecommunications, Confluence, Microsoft Exchange, Group Policy, Dell Workstations, Lync, Cisco Call Manager, Unified Communications, Perl, Veeam Backup & Recovery, Hyper-V, Opsview, Dell PowerEdge Servers, System Center, Atlassian JIRA, Atlassian Confluence, Virtualization, Software Installation, Help Desk Support, Routers, VMware, Security, SQL, Wireless, Integration, Cloud Computing
Education
Rochester Institute of Technology 2008 — 2012
Bachelor of Science (B.S.), Applied Networking and System Administration, 3.300
Calero Software December 2013 - Present
Veramark Technologies January 2013 - December 2013
Skills
Invoicing, Telecommunications, Customer Service, Outlook, Microsoft Office, Microsoft Word, Telecom Expense..., Time Management, Team Building, Call Centers, Customer Satisfaction, Software Documentation
Education
County College of Morris 2010 — 2012
Calero Software March 2013 - Present
GEARS, Inc. October 2008 - May 2012
Heely-Brown Co. Inc. March 2003 - October 2008
Heely-Brown Co. Inc. April 2001 - March 2003
iXL, Inc. February 2000 - November 2000
Skills
Customer Service, Recruiting, Team Building, Management, Leadership, Strategic Planning, Employee Training, Budgets, Financial Reporting, Benefits Administration, ADP Payroll, Employee Relations, Accounts Receivable, Accounts Payable, General Ledger..., Bank Reconciliation, Lean Process Improvement, Employee Onboarding, Sales & Use Tax..., Monthly Close Process, Revenue Recognition, Human Resources, Hiring, Analysis, Forecasting, Account Reconciliation, Finance, Process Improvement
Education
Georgia Perimeter College
University of Wisconsin-Madison
Calero Software December 2014 - Present
Sprint March 2014 - December 2014
Seasons 52 January 2013 - March 2014
Polo Grille June 2012 - February 2013
YOR Health January 2010 - February 2013
Antenna Gear February 2010 - January 2013
Food Concepts International / Abuelo's November 2010 - August 2011
Best Buy July 2009 - March 2010
ThyssenKrupp Bilstein of America July 2007 - January 2008
Liberty Lawn Care April 2001 - July 2007
Skills
Customer Service, Team Building, PowerPoint, Public Speaking, Microsoft Office, Team Leadership, Social Media, Microsoft Excel, Customer Satisfaction, Project Management, Time Management, Social Media Marketing, Management, Marketing, Sales, Training, Event Management, New Business Development, Hospitality, Networking
Education
Brigham Young University - Idaho 2008 — 2009
N/A, Business Management
Little Miami High School 2004 — 2007
High School Diploma, Information Technology
Cass Information Systems September 2015 - Present
Calero Software February 2013 - September 2015
Veramark Technologies February 2013 - December 2013
Concentrix September 2012 - February 2013
Skills
Leadership, Telecommunications, Social Media, Sales, Customer Service, Facebook, Social Networking, Blogging, Customer Satisfaction, Creative Writing, Direct Sales, CRM, Solution Selling, Sales Process, Unified Communications, Avaya, Lean Six Sigma - Yellow..., Salesforce.com, Avaya Technologies
Education
SUNY Fredonia 2007 — 2012
B.A. Arts, French
Rochester Institute of Technology January 2013 - Present
Calero Software June 2015 - August 2015
Skills
Networking, System Administration, Microsoft Office, C++, Windows, Linux, Wireless Networking, VoIP, Windows Server, Technical Documentation, VMware Workstation, Perl, Python, Microsoft Excel
Education
Rochester Institute of Technology 2012 — 2016
Bachelor of Science (BS), Networking and Systems Administration
Calero Software March 2013 - Present
Sprint July 2012 - March 2013
Total Quality Logistics February 2012 - July 2012
MidFest International August 2010 - November 2010
T-Mobile May 2006 - May 2007
AT&T May 2005 - May 2006
Skills
Sales, Customer Service, Marketing, Marketing Strategy, Cold Calling, Long Distance, Direct Sales, Outside Sales
Education
Miami University 2007 — 2011
Bachelor's Degree, Business/Organizational Leadership/Marketing
Miami University 2007 — 2009
Associates, Business Management
Calero Software July 2015 - Present
SignUp4 June 2013 - May 2015
SignUp4 October 2012 - June 2013
SignUp4 2011 - October 2012
Escrow Associates, LLC July 2010 - March 2011
Document Guard - Closed Start-Up 2011 - 2011
St. Matthew's University 2007 - 2010
St. Matthew's University 2006 - 2007
Skills
Marketing Communications, Online Marketing, Email Marketing, Social Media Marketing, Microsoft Office, Adobe Creative Suite, Healthcare, Higher Education, Software Escrow, Public Relations, PPC, Online Lead Generation, Inbound Marketing, B2B Marketing, Online Advertising, Web Design, Social Media, Marketing, Event Management, Management, Google Adwords, Lead Generation, Sales, Salesforce.com, Web Analytics, SEM, Trade Shows, Social Networking, Strategic Partnerships, SEO
Education
University of Phoenix
MBA/HCM, Business Administration Health Care Management
University of Central Florida
Bachelors, Psychology
University of Rochester Medical Center January 2014 - Present
Independent November 2010 - Present
Calero Software December 2013 - January 2014
PINNACLE, a Windstream Company July 2013 - December 2013
PINNACLE, a Windstream Company May 2012 - June 2013
Windstream Communications December 2011 - May 2012
PAETEC January 2010 - December 2011
Bosch Security Systems, Inc. October 2005 - October 2009
Bosch Security Systems September 2002 - October 2005
Bosch Security Systems June 2002 - September 2002
Skills
Corporate Communications, Marketing Communications, Social Media Marketing, Internal Communications, Internal Branding, Newsletter Writing, Newsletter Publishing, Team Building, Mentoring, Project Planning, Copy Editing, Desktop Publishing, Editing, Newsletters, Trade Shows, Social Media, Writing, Strategic Planning, Copywriting, Microsoft Office, Word, Technical Writing, Problem Solving, PowerPoint, Excel, Customer Service, Photoshop, Outlook, Email Marketing, Product Marketing, Microsoft Excel, Project Management, Marketing, Microsoft Word, Product Development, Word whacking (copy..., Marketing Management, B2B Marketing, Event Planning, Photography, Graphic Design, Training, Lead Generation, Facebook, Sales, Leadership, Management, Telecommunications, Vendor Management
Education
State University of New York College at Brockport 1996 — 1998
Bachelor of Science, English (Creative Writing)
Finger Lakes Community College 1994 — 1996
Associate in Arts, Liberal Arts (English)
Victor Senior High School 1991 — 1995
Calero Software June 2011 - Present
Movero June 2011 - Present
Movero Technology 2011 - 2012
Goodwill Industries International April 2011 - June 2011
Castle Skateland August 2008 - December 2010
Skills
CPR and First Aid..., •Certifications in..., •Communicable Disease..., •CDA training with..., •Planning and..., •Analyzing and..., •Engaging in learning..., •Arranging preschool..., Solid computer skills, Wireless, Mobile Devices, Procurement
Education
Great Oaks Institute of Technology and Career Development 2008 — 2010
Early Childhood Education, Early Childhood Education
Clermont Northeastern 1997 — 2010
Calero Software December 2010 - Present
Compco, a Cavalier Telephone Company November 1997 - December 2010
Compco, Inc. July 1983 - November 1997
Skills
Project Management, Software Development, System Design, Quality Assurance, Budget Management, Team Building and..., Business Analysis, Customer Relations
Education
Vanderbilt University - Owen Graduate School of Management 1983 — 1985
Master of Business Administration (M.B.A.), Accounting and Computer Science, B
Trevecca Nazarene University 1980 — 1983
Bachelor’s Degree, Accounting, A+
Calero Software May 2015 - Present
PTC March 2008 - May 2015
Xerox Corporation March 2007 - March 2008
Xerox, Netherlands May 2005 - February 2007
Xerox October 2003 - May 2005
Xerox June 2001 - October 2003
Skills
Six Sigma, Process Improvement, Supply Chain, Supply Chain Management, Cross-functional Team..., Business Analysis, Business Process..., Program Management, Project Management, Operations Management, Change Management, Business Process, Outsourcing, Vendor Management, Project Planning, Logistics, Requirements Analysis, ERP, Team Leadership, Account Management, Experienced Business..., Functional..., Management, Databases, Analysis, Integration, Training, Manufacturing
Education
St. John Fisher College 2002 — 2004
MBA, Business
State University of New York College at Brockport 1997 — 1999
MA, Communication
Canisius College 1994 — 1996
BA, Communication Studies
Finger Lakes Community College 1992 — 1994
AAS, Business
Canandaigua Academy 1989 — 1992
Calero Software December 2014 - Present
Windstream Hosted Solutions February 2013 - November 2014
Windstream Communications May 2010 - March 2013
PAETEC December 2007 - May 2010
Skills
SIP Trunking, T1, Managed Services, Data Center, Co-location, Cloud Computing IaaS, Storage Solutions, Disaster Recovery, Virtualization, Backup Solutions, Security, Business Continuity, Hosted Microsoft..., Solutions Consulting, Cloud Computing, MPLS, Unified Communications, Infrastructure, VoIP, Outsourcing, Solution Selling, Enterprise Software, Management, Sales Channel..., SaaS, Channel Sales
Education
Hobart and William Smith Colleges 1992 — 1996
Bachelor of Arts (B.A.), Public Policy & Law
Finger Lakes Community College
Associate of Arts and Sciences (A.A.S.), Business Administration
DeSales High School 1989 — 1992
High School
Ferguson Enterprises February 2015 - Present
Calero Software January 2011 - June 2014
Calero Software July 2008 - December 2010
Thomson Reuters May 2001 - May 2007
Skills
Software Quality..., Test Planning, Testing, Agile Methodologies, SQL, Quality Assurance, Telecommunications, SDLC, Scrum, Microsoft SQL Server, Requirements Analysis, System Testing, Test Automation, Manual Testing, Regression Testing, Test Cases
Education
DeVry University
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Northeastern Illinois University
Computer Programming
Calero Software November 2014 - Present
Leaders in Customer Care Operations in Atlanta 2013 - 2014
Sprint July 2007 - October 2013
Sprint August 1999 - July 2007
Skills
Telecommunications, Leadership, Wireless, Management, Call Centers, Vendor Management, Cross-functional Team..., Process Improvement, Training, Program Management, Telecom Expense..., Project Management, Change Management, VoIP, Key Customers, Root Cause Analysis, Dispute Resolution, Customer Service, Manage Client..., Root Cause Problem..., Managed Services, Telecommunications..., LTE, Telecommunications..., Customer Experience, Accounts Receivable, Customer Retention, Customer Based Portfolio, Customer Support, CDMA, Team Building, Team Leadership, Teamwork, Team Management, Dependable Team Player, Collections, A/R collections, Cost Reduction Solutions, Development Of Employees, Mobile Devices, Quality Assurance, Invoice Processing, Bill Paying, Accounts Payable
Education
North Carolina Central University
Bachelor of Business Administration (BBA), Marketing
The George Washington University
Project Management Classes
Calero Software December 2013 - Present
Windstream Communications, PINNACLE Software August 2011 - December 2013
PAETEC Communications, PINNACLE Software July 2000 - August 2011
Veramark Technologies October 1999 - June 2000
JPMorgan Chase October 1985 - October 1999
Skills
Software Design, Agile Methodologies, Web Applications, Oracle PL/SQL..., AJAX, jQuery, JIRA, Bamboo, Git, HTML, CSS, XML, Tortoise CVS, Visual Basic, Crystal Reports, Troubleshooting
Education
State University of New York College at Geneseo 1977 — 1981
BS, Accounting
Calero Software August 2014 - Present
True Office June 2013 - August 2013
College Pro July 2012 - August 2012
Domino's Pizza June 2011 - August 2011
Skills
Game Design, Level Design, Unreal Editor, Maya, Microsoft Office, Team Building, Unity, Photoshop, Game Mechanics, Game Development, Systems Design, Design Documentation, Quality Assurance, Creative Pitching, Presentations, Writing, Small Group..., 3D Modeling, Adobe Flash, JavaScript, ActionScript, Python, Graphic Design, Customer Service
Education
Champlain College 2010 — 2014
Bachelor's degree, Game and Interactive Media Design
Brighton High School 2006 — 2010
Calero Software August 2014 - Present
Freelance; Marketing Strategist July 2014 - December 2014
Touching Hearts at Home of Rochester NY August 2014 - September 2014
The August Group March 2014 - August 2014
Global Network Recruiting (GNR) March 2012 - January 2014
Calvary Automation Systems December 2006 - March 2012
Calvary Automation Systems July 2007 - February 2012
Brenna, Brenna & Boyce, PLLC 2005 - 2006
Lazer Incorporated 2003 - 2005
Woods Oviatt Gilman LLP 2002 - 2003
Skills
Marketing Communications, Advertising, Brochures, Administrative Support, Website Management, Travel Management, Brand Developement, Legal Support, Adobe, Corporate Communications, Strategic Communications, Brand Development, Social Media, Social Media Marketing, Account Management, Marketing, Administrative..., Management, Direct Marketing, Legal Assistance, Marketing Research, Newsletters, Sales, Web Design, Training, Webmaster Services, Trade Shows, Marketing Management, Team Leadership, Leadership, Salesforce.com, Digital Marketing, Recruiting, Sales Operations, Marketing Strategy, Product Development, Press Releases, Negotiation, Lead Generation, New Business Development, Organizational..., CRM, Social Networking, Strategy, Public Relations, Market Research, Strategic Planning
Education
Roberts Wesleyan College
BA, Psychology (Double Majored: BS, Criminal Justice)
Roberts Wesleyan College
Graduate Diploma of Science, Strategic Marketing
Calero Software September 2015 - Present
Fiserv February 2014 - July 2015
Share Our Strength December 2010 - January 2014
UBS Wealth Management July 2009 - December 2009
Skills
Project Coordination, Financial Analysis, Team Management, Business Analysis, Investments, Financial Markets, Excel, Customer Relations, Valuation, PowerPoint, Word, Financial Modeling, Strategic Planning, Team Leadership, Financial Management, Management, Process Improvement, Analysis, Finance, Data Analysis, Customer Service, Forecasting, Teamwork, Event Management, Leadership, Nonprofits, Accounting, Market Research, Microsoft Excel, Management Consulting
Education
Kennesaw State University - Michael J. Coles College of Business 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kennesaw State University - Michael J. Coles College of Business 2008 — 2009
BBA, Finance and Economics, 3.6 GPA
Melles Griot March 2015 - Present
Calero Software September 2011 - September 2014
Lenel Systems International July 2008 - September 2011
Unisys January 1997 - August 2005
Skills
Salesforce.com, Project Execution, Customer Satisfaction, Microsoft Office, CRM software, Excel, Export Controls, Organizational..., Microsoft Excel, Project Management, Telecommunications, Call Centers, Team Leadership, Customer Service, Training, Networking, Sales, Software Documentation, Management
Education
Finger Lakes Community College 1981 — 1982
Gannett July 2014 - Present
Calero Software December 2013 - July 2014
Calero Software (Formerly Veramark Technologies) July 2012 - December 2013
Element K (Acquired by SkillSoft November 2011) April 2010 - July 2012
Element K July 2007 - April 2010
Masters Wines June 2005 - July 2007
AT&T June 2001 - June 2005
EDS May 2000 - September 2000
Belo Corporation 1997 - 1999
Belden Associates 1995 - 1997
Skills
Marketing Strategy, Business Strategy, Creative Strategy, Product Marketing, Product Management, Blended Learning, Distance Learning, Wine Marketing, Telecommunications, Newspaper, Strategic Planning, Business Development, SaaS, Cross-functional Team..., Leadership, Integrated Marketing, Program Management, Competitive Analysis, Start-ups, Strategy, Newspapers, CRM, Marketing Communications, Marketing, Lead Generation, Management
Education
Vanderbilt University 1999 — 2001
M.B.A., Marketing; Entreprenuerial Studies
Columbia University 1991 — 1995
B.A., Political Science
Plano Senior High School 1989 — 1991
Calero Software February 2014 - Present
Windstream Communications May 2007 - February 2014
Railcomm Inc. September 2006 - November 2006
Paetec Communications - Pinnacle September 2005 - August 2006
Skills
JavaScript, Web Development, Linux, Software Design, Ruby, Oracle SQL, Database Development, C++, MySQL, Ruby on Rails, Software Development, Agile Methodologies
Education
Rochester Institute of Technology 2002 — 2007
BS, Computer Science
Calero Software April 2014 - Present
Calero Software March 2008 - April 2014
Veramark Technologies, Inc. 2002 - March 2008
Veramark Technologies 1999 - 2002
Global Crossing 1996 - 1999
Moscom 1988 - 1996
Skills
Call Processing, Telecommunications, SIP, Integration, Software Design, Microsoft SQL Server, VoIP, Cloud Computing, Unified Communications, Wireless, SQL, Software Development, Software Project..., Enterprise Software, Troubleshooting, Call Centers, Product Management, SaaS, Software Engineering, Managed Services, Agile Methodologies, TCP/IP, Vendor Management, Mobile Devices, Telephony, Unix, IP, Software Quality..., Professional Services, SDLC, Avaya, Object Oriented Design, Requirements Analysis, Scrum, XML, Testing, C#, .NET, Visual Studio
Education
State University of New York College at Fredonia 1984 — 1988
BS, Computer Science
Calero Software 2014 - Present
Crazy About Glass January 2001 - Present
PrePaid Cellular 1998 - 2000
Skills
Cellular Communications, VoIP, Telecommunications, MPLS, Art, Managed Services, Ethernet, IP, Project Management, Product Management, Microsoft Office, Drawing, Direct Sales, Sales Management, Account Management
Education
State University of New York College at Brockport 1995 — 2001
Business Administration and Health Science
Calero Software October 2011 - Present
Citigroup Global Technology Sourcing Services, Telecommunications December 1993 - March 2010
Skills
Call Center, Call Centers, Strategy, Business Development, Telecommunications, Vendor Management, Account Management, Process Improvement, Managed Services, Outsourcing, Cloud Computing, Solution Selling, CRM, Professional Services
Education
Marist College 1987 — 1991
Bachelor of Arts, Business
Calero Software VP and General Manager Mobility ManagementCalero Software
Movero Inc December 2010 - December 2013
Integrated Mobile 2004 - 2010
Ohio Learning Systems / Smart Solutions 2001 - 2004
CompUSA 1998 - 2001
Skills
Wireless, Vendor Management, Managed Services, Telecommunications, Account Management, Employee Engagement, Change Management, Leadership, Start-ups, Management, Business Development, Sales, SaaS, Team Building, Integration, Solution Selling, Consulting, Strategic Partnerships, Cross-functional Team..., Product Management, Salesforce.com, M2M
Education
Franciscan University of Steubenville 1987 — 1990
Bachelor of Arts, Business - Economics
Calero Software June 2011 - Present
DPSJFD September 2010 - Present
Movero October 2005 - June 2011
Skills
Process Improvement, Wireless, Telecommunications, Project Management, Account Management, Vendor Management, Team Leadership, Customer Satisfaction, Management, Call Centers, Salesforce.com, Customer Service, Leadership, Sales Operations
Education
The Ohio State University 2001 — 2006
Bachelor's degree, Hospitality Administration/Management
Calero Software January 2010 - Present
ePlus September 2004 - June 2010
Associated Hygienic Products June 2004 - September 2004
Skills
SQL, SharePoint, Integration, .NET, Microsoft SQL Server, Software Development, Management, Enterprise Software, XML, Agile Methodologies, Requirements Analysis, Telecommunications, Software Design, C#, Software Project..., Cloud Computing, SaaS, Business Analysis, Business Intelligence, Project Management, Scrum, Account Management, Requirements Gathering, Web Applications, Process Improvement, Lean Six
Education
Saint Bonaventure University 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Calero Software 2012 - 2015
Hinduja Global Solutions 2009 - 2011
Cox Communications 2008 - 2009
Cincinnati Bell Telephone 1998 - 2007
Cincinnati Bell 1998 - 2007
Cincinnati Bell 1998 - 2007
Cincinnati Bell 1998 - 2007
Skills
Management Consulting, Strategic Planning, Telecommunications, Leadership, Management, Program Management, Business Strategy, Change Management, Project Management, Process Improvement, Continuous Improvement, Call Centers, Call Center Development, Team Development, Operations Management, Talent Developer, Process Consulting, Directors, Six Sigma, Lean Six Sigma, Customer Experience..., Customer Experience..., Outsourcing, Microsoft Office, Salesforce.com, Phone System..., Technology Integration, Technology Needs..., Vendor Management, Cross-functional Team..., Account Management, Sales Management, CRM, Strategy, Training
Education
Thomas More College 1999 — 2001
MBA, Business Administration and Management, General
Xavier University 1990 — 1995
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Calero Software December 2013 - Present
Windstream Communications August 2012 - Present
Windstream Communications December 2011 - August 2012
PAETEC Communications January 2000 - December 2011
PAETEC Communications July 1999 - November 2011
PAETEC Communications January 1999 - July 2000
Wang Global January 1998 - January 1999
University of Rochester January 1997 - January 1998
University of Rochester January 1997 - January 1998
KeyBank January 1996 - January 1997
Skills
Telecommunications, Telephony, Channel, Management, Sales, IP, Wireless, Training, Sales Operations, Microsoft Office, Payroll, Budgets, Negotiation, Direct Sales, Customer Service, VoIP, Selling, Account Management, Team Leadership, Cloud Computing
Education
Charles H Roth High School 1993 — 1997
local, secrectarial
Monroe Community College 1977 — 1979
A.A.S Degree, Secretarial Science
Charles H. Roth High School 1975 — 1977
Secretarial
Calero Software December 2013 - Present
Windstream Communications December 2010 - December 2013
PAETEC October 2007 - December 2010
PAETEC March 2001 - October 2007
Veramark Technologies 1998 - 2001
Skills
Telecommunications, Managed Services, VoIP, Wireless, SaaS, Cloud Computing, Unified Communications, Product Management, Solution Selling, Vendor Management, Business Analysis, Enterprise Software, Professional Services, Integration
Education
Saint John Fisher College 1986 — 1989
BS, Business Administration and Marketing
TED Ankara Koleji
Calero Software October 2014 - Present
Toshiba Business Solutions August 2013 - November 2014
Waste Harmonics, LLC September 2012 - August 2013
Level 3 Communications June 2005 - September 2012
Global Crossing June 2005 - September 2012
2005 Choice One Communications May 2003 - January 2006
Choice One Communications September 2003 - June 2005
2003 Choice One Communications September 2002 - January 2005
One Communications 2003 - 2005
Choice One communications January 2002 - September 2002
Skills
Billing, Accounts Payable, Telecommunications, SAP, Microsoft Office, PowerPoint, Customer Service, Access, Analysis, Invoicing, Process Improvement, Accounting, Account Reconciliation, Auditing, Financial Analysis, Finance
Education
Rochester Institute of Technology 2000 — 2002
Bachelor of Science (BS), Marketing/Marketing Management, General
Rochester Institute of Technology 2000 — 2002
B.A, Marketing and Business; senior
Monroe Community College 1994 — 2000
A.A.S, Marketing; Computer Science
Calero Software April 2007 - Present
Skills
Data Center, Telephony, Solution Implementation, Project Management, Telecommunications, Managed Services, Account Management, Business Process, Wireless, Professional Services, Unified Communications, Solution Selling, SaaS, Integration, Cloud Computing, Team Leadership
Education
Alfred State College - SUNY College of Technology
Engineering Science
Calero Software September 2014 - Present
Sutherland Global Services March 2011 - September 2014
Skills
Project Management, Microsoft Office, Management, Customer Service, Requirements Analysis, Team Leadership, Call Centers, Troubleshooting
Education
Monroe Community College
Calero Software September 2014 - Present
HireRight December 2013 - July 2014
IDR, Inc.a Xerox Company March 2010 - June 2012
CSI Tech October 2009 - November 2009
Permanent General March 2000 - June 2009
Permanent General 2000 - 2009
Permanent General August 1998 - March 2000
Permanent General May 1997 - August 1998
Agape for Youth, Inc. August 1996 - May 1997
Permanent General May 1993 - May 1997
Skills
Quality Assurance, Insurance, Process Improvement, Software Quality..., Team Building, SDLC, Business Analysis, MS Project, Team Leadership, Business Process..., SQL, Waterfall, Customer Service, Microsoft SQL Server, Testing, Agile Methodologies, Test Planning, Databases, Scrum, Regression Testing
Education
Middle Tennessee State University 1994 — 1998
M.A., Clinical Psychology with an emphasis in Statistical Analysis
Lipscomb University 1990 — 1994
B.S., Psychology, Chemistry, Theological/World Religions Studies
Glencliff High School 1986 — 1990
Calero Software June 2006 - Present
Skills
Microsoft SQL Server, Software Design, C#, Telecommunications, Object Oriented Design, VoIP, Integration, SQL, HTML, Software Development, Call Centers, Software Quality...
Education
University of Rochester 2001 — 2006
Albion High School 1996 — 2001
Calero Software April 2003 - Present
Skills
Troubleshooting, Account Management, Enterprise Software, Solution Selling, CRM, SaaS, Telecommunications, Vendor Management, Team Leadership, Process Improvement, VoIP, Product Management, Call Centers, Call Center, Management, Project Management, Software Documentation, Customer Service, Integration, Sales Management, Leadership, New Business Development, Strategic Planning, Change Management, Cloud Computing, Team Building, Training, Managed Services, Strategic Partnerships, SQL, Microsoft Office, Sales, Sales Process, Unified Communications, Direct Sales, E-Learning, Cross-functional Team..., Technical Writing, Microsoft SQL Server, Program Management, Wireless, Business Analysis
Education
State University of New York College at Fredonia 1978 — 1982
BA, Music Theory/Composition/Percussion
Calero Software June 2013 - Present
Pharos Systems International March 2012 - June 2013
PAETEC Holding Corp. 2005 - February 2012
PAETEC Software Corporation 2005 - 2012
Florida International University July 1999 - September 2005
Cisco IP Telephony Users Group 1999 - 2001
Skills
Managed Services, Solution Selling, SaaS, Cloud Computing, VoIP, Telephony, Direct Sales, Enterprise Software, IP, Telecommunications, Professional Services, Unified Communications, Co-location, Channel Partners, Data Center
Education
Florida International University - College of Business 2003 — 2005
EMBA, Finance, Management and Information Technology
Calero Software August 2015 - Present
Vnomics Corp April 2014 - August 2015
University of Rochester July 2008 - April 2014
TEKsystems July 2008 - October 2010
Price Chopper July 2007 - August 2007
NYS Department of Motor Vehicles June 2006 - August 2006
Skills
SQL, Java, Perl, XML, JavaScript, C#, Databases, Microsoft SQL Server, .NET, MySQL, Programming, PHP, ASP.NET, Data Analysis, Technical Writing, Linux, Web Applications, Web Services
Education
Rochester Institute of Technology 2009 — 2010
AAS, Computer Information Technology
Calero Software December 2013 - Present
Windstream Communications December 2011 - November 2013
PAETEC 2005 - December 2011
Family Advocates of Heritage Christian Services 2008 - 2011
Xelus 2000 - 2005
Xerox Corporation 1989 - 1999
Xerox Corporation 1997 - 1998
Xerox Corporation 1996 - 1997
Xerox Corporation 1992 - 1996
Xerox Corporation 1985 - 1992
Education
State University of New York College at Geneseo
B.S, Speech/Education
Syracuse University - Martin J. Whitman School of Management
M.B.A., Information Technology
Calero Software April 2015 - Present
Calero Software June 2014 - March 2015
United States Department of the Treasury: Bureau of Fiscal Service June 2013 - March 2014
United States Department of the Treasury: Bureau of Fiscal Service August 2012 - June 2013
Various IT Managment Roles April 2005 - August 2012
Various IT Support Roles September 1998 - April 2005
Skills
ITIL, Program Management, Project Management, PMP, IT Management, Process Improvement, PMO, Project Portfolio..., Cross-functional Team..., Project Planning, Risk Management, Change Management, Vendor Management, Software Documentation, Enterprise Architecture
Education
The George Washington University - School of Business 2011 — 2013
Project Management: Master’s Certificate, Project Management, 4.0
Carnegie Mellon University - H. John Heinz III College 2011 — 2013
Federal CIO Program: Masters Certificate, Information Technology, 4.0
Defense Acquisition University
Program Management Level I, DAWIA Program Management
The University of Charleston 2005 — 2007
MBA, Business Administration
West Virginia University 1997 — 2005
RBA, Business and Computer Science
Calero Software December 2013 - Present
Veramark Technologies May 2006 - December 2013
Skills
Software Design, Microsoft SQL Server, HTML, C#, Telecommunications, Java, Team Leadership, Object Oriented Design, Troubleshooting, Software Development, Integration, SQL, JavaScript, .NET, Enterprise Software, Eclipse
Education
Rochester Institute of Technology 2001 — 2006
Bachelor of Science (BS), Computer Science
Calero Software December 2013 - Present
The Gleason Works May 2011 - December 2012
Pliant Corporation February 2009 - March 2011
Burns Personnel 2008 - 2009
COMFORCE 2004 - 2008
Skills
Employee Relations, Human Resources, Talent Acquisition, Benefits Administration, Recruiting
Education
Simmons Institute of Funeral Service Inc
Mortuary Science
Calero Software November 2011 - Present
West Marine June 2009 - December 2011
Certified Parts Warehouse January 2005 - September 2006
OptiCom 1998 - 2002
Cabletron 1992 - 1998
Skills
Oracle programming, Circumnavigator, PGS, Program Management, Vendor Management, Oracle, Cloud Computing, Servers, Software Development, Enterprise Software, Information Security, Business Process..., Wireless, Testing, Management, Integration, Risk Management, Project Management, Business Analysis, Data Center, Business Intelligence, Project Planning, Operations Management
Education
Naval Postgraduate School 1990 — 1992
MSEE, Telecommunications Engineering and Computer Sciences
US Coast Guard Academy 1977 — 1981
BS, Electrical Engineering
US Coast Guard Academy 1977 — 1981
BS, Electrical Engineering
Calero Software December 2013 - Present
Windstream Communications June 2006 - December 2013
PINNACLE, a Windstream Company January 2010 - December 2011
Duke University 2001 - 2005
DataFlow Companies, Inc. 1988 - 1998
DataFlow Companies, Inc. 1988 - 1998
Skills
Managed Services, Unified Communications, Wireless, Direct Sales, SaaS, Strategic Partnerships, Professional Services, MPLS, Cloud Computing, Business Analysis, Sales Operations, VoIP, Telecommunications, Disaster Recovery, Account Management, SIP Trunking, Business Development, Solution Selling, Co-location, CRM, Salesforce.com, Sales Engineering, Contract Negotiation, Mobility Management, Telecom Expense...
Education
Duke University 1981 — 1985
Bachelor's degree, Economics
Calero Software April 2015 - Present
Calero Software November 2014 - Present
Floor Coverings International June 2014 - Present
Floor Coverings International November 2012 - June 2014
Windstream Communications 2008 - December 2012
PAETEC 2006 - 2008
Skills
Sales Management, Telecommunications, Account Management, Solution Selling, Direct Sales, Strategic Partnerships, Sales Operations, Sales Process, Sales, Budgets
Education
University of Rochester 2007 — 2010
MBA
Penn State University 2002 — 2006
B.S.
Calero Software December 2013 - Present
PAETEC September 2010 - December 2013
PAETEC March 2006 - September 2010
Skills
Managed Services, Telecommunications, MPLS, SQL, VoIP, Project Management, Telephony, Troubleshooting, Enterprise Software, ITIL, Professional Services, Business Process, Team Leadership
Education
Rochester Institute of Technology 2004 — 2006
Masters of Science, Mechanical Engineering
State University of New York College at Geneseo 1999 — 2004
Bachelor of Science (BS), Physics
Calero Software September 2014 - Present
PINNACLE/ a Windstream Company January 2011 - Present
Calero Software December 2013 - September 2014
Compco December 2000 - January 2011
Skills
Integration, Telecommunications, Business Analysis, Business Intelligence, Business Process..., Telecom Expense..., Service Lifecycle..., SaaS, Mobile Communications, Pre-sales, ITIL, IT Strategy, Wireless, Business Process, Unified Communications, Account Management, Cloud Computing, IT Service Management, Leadership, Managed Services, Management, Professional Services, Salesforce.com, Solution Selling, VoIP
Education
University of Arkansas at Fayetteville 1992 — 1996
BS, Environmental Sciences
Calero Software August 2015 - Present
Mitchell International 2009 - 2015
Scene Genesis (Acquired by Mitchell International in October, 2009) 2004 - 2009
Eastman Kodak Company March 2003 - October 2003
Eastman Kodak December 1999 - December 2001
Eastman Kodak July 1998 - December 1999
Eastman Kodak Company May 1997 - July 1998
Eastman Kodak September 1992 - August 1993
Skills
Customer Support, Technical Support, SQL, Microsoft SQL Server, Help Desk Support, Enterprise Software, Software Installation, Troubleshooting, Software Documentation, Databases, Testing, Quality Assurance, Networking, Process Improvement, Ad Hoc Reporting, Integration, Hardware, Software Development
Education
Saint John Fisher College 1993 — 1997
Bachelor of Science (B.S.), Computer Science
Edison Technical and Vocational HS 1989 — 1993
Computer Systems Operations
Verizon Data Services June 2015 - August 2015
Calero Software June 2013 - May 2015
Verizon Wireless June 2014 - August 2014
Evan Reichard January 2008 - April 2013
Auricle Wireless June 2010 - August 2012
Skills
HTML, Linux, Windows, Networking, Network Administration, Computer Hardware, TCP/IP, Windows Server, Virtualization, VMware ESX, Computer Repair, Powershell, Python, Java, Network Security, Troubleshooting, CSS, Data Recovery, Computer Security
Education
Rochester Institute of Technology 2012 — 2015
Bachelor of Science (BS), Information Technology
Rockland Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Cyber Security
Calero Software June 2015 - Present
Self-employed March 2005 - Present
Calero Software December 2013 - August 2014
Windstream Communications March 2012 - December 2013
irwin siegel agency, inc. July 2011 - October 2011
Tri-Valley Central Schools June 2010 - August 2010
Tri-Valley Central School June 2009 - August 2009
Skills
Ruby, Java, Eclipse, Python, Ubuntu, C, Linux, Fedora, Software, Microsoft Office, Git, CSS, Software Engineering, Subversion, Ruby on Rails, JavaScript, Visual Studio, MySQL, C++, CVS, Windows
Education
Rochester Institute of Technology 2009 — 2015
Bachelor of Science, Software Engineering
Sullivan County Community College 2008 — 2009
N/A, N/A
Calero Software 2011 - Present
Education
University of Phoenix
Calero Software December 2013 - Present
Windstream Communications June 2012 - December 2013
Windstream Communications December 2011 - May 2012
PAETEC December 2010 - December 2011
COMPCO, INC March 1997 - December 2010
CRS, INC November 1992 - March 1997
INTERGRATED SECURITY/MONITORING SERVICES, INC December 1990 - November 1992
Skills
SLM, Public Speaking, Business Analysis, Software Implementation, Telecommunications, Integration, Managed Services, CRM, Sales Operations, Sales, Training, Leadership, Service Lifecycle..., Vendor Management, Solution Selling, Professional Services, Enterprise Software, Business Intelligence, SaaS, Cloud Computing, Consulting, Salesforce.com
Education
Middle Tennessee State University 1984 — 1986
BS, Political Science
Motlow State Community College 1982 — 1984
AS, Political Science
Calero Software November 2013 - Present
Movero Inc. - Formally Integrated Mobile Inc September 2012 - November 2013
Total Quality Logistics March 2011 - September 2012
Integrated Mobile Inc. June 2008 - March 2011
The Home Depot February 2006 - June 2008
The Home Depot September 2004 - February 2006
The Home Depot April 2002 - September 2004
Skills
Customer Satisfaction, Account Management, Sales, Logistics, Customer Service, Process Improvement, 3PL, Logistics Management, Transportation..., Inventory Management, Transportation, Freight, Supply Chain, Shipping, Cold Calling, Supply Chain Management, Expense Management, Wireless, Team Leadership, Telecommunications, Microsoft Excel
Education
University of Cincinnati 2001 — 2003
Business Management Technology
Arkadin April 2015 - Present
Calero Software January 2013 - Present
A Family Affair Catering Service January 2009 - December 2012
Aquent April 2007 - October 2008
Imerys April 2003 - October 2006
Skills
Bookkeeping, QuickBooks, Accounting, Accounts Payable, Account Reconciliation, Accounts Receivable, General Ledger, Financial Reporting, Journal Entries, Payroll, Tax Preparation, Tax
Education
DeVry University-Georgia 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, 3.39
Booker T. Washington High 1990 — 1994
Calero Software March 2015 - Present
Windstream Communications June 2014 - February 2015
Windstream Communications September 2010 - June 2014
Lifetime Assistance, Inc. September 2004 - September 2010
Skills
Call Centers, Telecommunications, VoIP, Telephony, Troubleshooting, Customer Satisfaction, Customer Retention, Customer Experience, Customer Support, Coaching, Contact Centers, Sales
Education
University at Albany, SUNY 2000 — 2004
BA, Psychology
Fairport High School 1997 — 2000
Calero Software December 2013 - Present
Movero October 2008 - December 2013
Skills
Employee Training, Customer Retention, Account Management, Direct Sales, Call Centers, Sales Operations, Customer Experience
Education
Thomas More College 2011 — 2014
Bachelor’s Degree, Business Administration and Management, General
Calero Software December 2013 - Present
Skills
Customer Service
Education
University of Southern California 2001 — 2006
Xerox July 2014 - Present
Calero Software August 2011 - May 2014
Gorbel September 2010 - February 2011
Skills
C++, Java, Mathematics, Software Development, Communication, C#, Python, Testing, Quality Assurance, Test Automation, Visual Studio, Eclipse, SQL, Test Planning, Quality Center, Oracle PL/SQL..., Requirements Analysis, System Testing, Integration, Process Improvement, Test Management, Mobile Devices, Unity3D
Education
Rochester Institute of Technology 2007 — 2012
Bachelor of Science (BS), Major in Computer Science, Minor in Mathematics and Philosophy
Rochester Institute of Technology August 2014 - Present
Calero Software January 2014 - August 2014
Rochester Institute of Technology August 2013 - May 2014
Rochester Institute of Technology August 2013 - December 2013
Rochester Institute of Technology August 2013 - December 2013
Skills
Java, Theory of Computation, Python, ROS, Unix, C++, SQL, HTML, Algorithms, Computer Vision, Programming, Computer Science, Eclipse, MySQL, Linux, Software Engineering
Education
Rochester Institute of Technology 2012 — 2015
Master's degree, Computer Science
Calero Software December 2013 - Present
Skills
SQL, Java, Software Development, JavaScript, XML, Microsoft SQL Server, Oracle, Microsoft Visual Studio
Education
Middle Tennessee State University 1995 — 1997
Bachelor of Science (BS), Computer Science