Call Center Services

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Call Center Services Employees

Employee
Years
Job
Industry
Dawn Ansbro Dawn Ansbro Goshen, New York Details
Dawn Ansbro's Call Center Services Experience 2000 - 2002
Job Executive Director at Orange County Arts Council
Industry Nonprofit Organization Management
Experience
Orange County Arts Council   May 2011 - Present
Bon Secours Charity Health System  November 2010 - May 2011
Kings Theatre Company/Lycian Centre   May 2004 - October 2010
Embassy Consulting, Inc.   January 2002 - May 2004
Call Center Services   2000 - 2002
Call Center Services   1996 - 2000
Call Center Services   1991 - 1996
Call Center Services   1990 - 1991
Zaccaria Group, Inc.   1989 - 1990
Abraham and Straus  1988 - 1989

Skills
Project Management, Community Outreach, Team Management, Consensus Building, Creative Problem Solving, Training Skills, Program Development, Non-profits, Leadership, Management, Training, Public Speaking, Fundraising, Nonprofits, Organizational..., Marketing Communications, Program Management, Team Building, Change Management, Event Planning, Marketing, Recruiting, Event Management, Volunteer Management, Press Releases, Board Development, Social Networking, Public Relations, Grants, Customer Service, Strategic Planning, Workshop Facilitation, Research, Entrepreneurship, Social Media Marketing, Staff Development, Leadership Development, Community Organizing, Editing, CRM, Interviews, Community Development, Coaching, Grant Writing, Non-profit...

Education
University of Phoenix   2003 — 2005
Masters, Organizational Management

Marist College   1979 — 1983
Bachelor of Professional Studies, Fashion Design

Saddle Brook High School   1975 — 1979

Frank Atherton Frank Atherton Phoenix, Arizona Area Details
Frank Atherton's Call Center Services Experience January 1988 - January 1990
Job Owner at Patient to Patient Coaching
Industry Health, Wellness and Fitness
Experience
Diabetes Coaching   2014 - Present
Patient to Patient Coaching   2014 - Present
Spin Drift Note Cards And Prints   July 2012 - Present
VPR PATIENT OUTREACH   October 2004 - Present
Patients helping Patients with Diabetes Control   October 2004 - Present
VPRPOP   2004 - 2015
Ranch Pharmacy   January 1995 - January 2007
Diabetes Management   October 2004 - November 2004
Call Center Services   January 1988 - January 1990
Outdoorsman Sporting Center   January 1986 - January 1988

Skills
Public Speaking, Diabetes, Customer Service, Healthcare, Nutrition, Wellness, Police, Medical Devices, Marketing Communications, Training, Nursing, Healthcare Management, Management, Hospitals, Managed Care, First Aid, Clinical Research, Pediatrics, Health Education, Internal Medicine, Clinical Trials, Medical Terminology, Cardiology, Cpr Certified, Sales, Press Releases, Negotiation, Report Writing, File Management, Small Business, Nonprofits, Community Outreach, Diabetes advocate, Coaching, Notary Public, Leadership

Education
International Correspondence Schools   1995 — 1995
Pharmacy Technician/Assistant

Mercy College   1985 — 1985
J, Police Instructor

Bergen County Police Academy   1982 — 1982
Police Officer Cert.

EAST SIDE HIGH SCHOOL   1960 — 1964

Johnny Dhaliwal Johnny Dhaliwal Vancouver, Canada Area Details
Johnny Dhaliwal's Call Center Services Experience October 2007 - March 2008
Job Affiliate Marketing Specialist
Industry Online Media
Experience
Private  July 2009 - Present
Bodog Entertainment   May 2008 - July 2009
Call Center Services   October 2007 - March 2008
Riptown.com Media  July 2005 - October 2007

Skills
PPC, Account Management, Affiliate Marketing, Business Strategy, Brand Development, E-commerce, Advertising, Conversion Optimization, SEM, Online Advertising, Online Media Buys, Management, Business Planning, Web Analytics, Affiliate Management, SEO, Social Media Marketing, User Interface, Online Gambling, Mobile Marketing, Online Marketing, Email Marketing

Education
Simon Fraser University   2001 — 2005

Nelliana Calvert Nelliana Calvert Santa Clara, California Details
Nelliana Calvert's Call Center Services Experience September 1994 - April 1996
Job Student at Mission College
Industry
Experience
Comcast Corporation  June 2008 - December 2009
Comcast Corporation  September 2005 - June 2008
ICNet   November 1999 - June 2000
DelMarVa OnLine  March 1999 - November 1999
Comcast Cablevision  May 1997 - January 1998
Call Center Services   September 1994 - April 1996

Skills
Customer Service, Customer Satisfaction, Customer Retention, Call Centers, Troubleshooting, Internet Troubleshooting, Training, Problem Solving, Creative Problem Solving, Learning Quickly, Quick Study, Quick Thinker, Go to Girl, Thinking Outside The Box, Computer Proficiency, Customer Support, Customer Oriented, PC building, Home Theater, Go to Guy, Resourceful..., Problem Analysis, Customer Experience, System Administration, Operating Systems, Home Networking, Computer Repair, Computer Hardware, Current Affairs, Technology, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, English, Social Media, Public Speaking, Windows, Facebook, Customer Escalation..., Technical Support

Education
Mission College   2014 — 2015

Mission College   2012 — 2014

Mission College   2010 — 2012

Wor-Wic Tech Community College   1993 — 1995

James M. Bennett Sr. High   1992 — 1993

Wicomico Sr. High School   1991 — 1992

Angelina Thomas-Graham Angelina Thomas-Graham Toronto, Canada Area Details
Angelina Thomas-Graham's Call Center Services Experience January 2007 - July 2010
Job Customer Service Director at Elavon (US Bancorp)
Industry Internet
Experience
Elavon (US Bancorp)   January 2013 - Present
DealFind.com  November 2010 - December 2012
Bodog  2010 - 2011
Call Center Services   January 2007 - July 2010
Betcorp   March 2005 - March 2006

Skills
Call Center, Customer Satisfaction, Performance Management, Customer Experience, Analysis, Customer Service, Management, Training, Online Advertising, Account Management, Marketing, Team Leadership, Social Networking, Coaching, Social Media Marketing

Education
Sheridan College   1990 — 1992
Travel and Tourism

David Belanger, CSM David Belanger, CSM Nashville, Tennessee Details
David Belanger, CSM's Call Center Services Experience June 2008 - June 2011
Job Associate Director at UBS
Industry Financial Services
Experience
UBS  January 2015 - Present
Clayton Homes  April 2012 - January 2015
DavidEBelanger.com   January 2011 - January 2015
Op4G - Opinions For Good   June 2011 - May 2012
Call Center Services   June 2008 - June 2011
Franchise Solutions + Franchise.com   October 1999 - June 2008
Franchise Buyer   2003 - 2007
AdOne  1999 - 2005
Celestica  1995 - 1999
HP  1989 - 1995

Skills
ColdFusion, Web Applications, Agile Methodologies, Lead Generation, Start-ups, Business Development, SEO, Software Development, Microsoft SQL Server, Market Research, Process Improvement, Kinesis, Management, Business Process..., Netsuite, Project Management, SaaS, B2B, Salesforce.com, Qualtrics, Program Management, Cross-functional Team..., Account Management, NetSuite, Sales, Team Leadership, Networking, Sales Process, Business Analysis, Entrepreneurship, Business Planning, Strategy, Leadership, IT Strategy, Strategic Partnerships, Business Intelligence, CRM, Cloud Computing, Web Analytics, ERP, User Experience, CSS, Email Marketing, SQL, System Administration, Vendor Management, Integration, E-commerce, Marketing

Education
University of Massachusetts Lowell   1987 — 1990
B.S. of B.A., Management Information Systems

Kimberly Purnell Kimberly Purnell Dover, Delaware Area Details
Kimberly Purnell's Call Center Services Experience September 1997 - June 2001
Job Human Resources, Secretary at Salisbury University
Industry Accounting
Experience
Salisbury University  April 2011 - Present
Harley-Davidson of Ocean City   October 2003 - December 2010
Shore Paper Box Company   June 2001 - September 2003
Call Center Services   September 1997 - June 2001

Education
Salisbury University   1975 — 1983
Bachelor of Arts, Art, supplemented; business, including basic accounting

Columbus College of Art & Design   1980 — 1982
Graphic Design

Alex Devia Alex Devia Raleigh-Durham, North Carolina Area Details
Alex Devia's Call Center Services Experience 1988 - 2002
Job Senior Software Engineer at PaperClip, Inc
Industry Computer Software
Experience
PaperClip, Inc   January 2004 - Present
Customer Satisfaction First   2001 - 2002
Call Center Services   1988 - 2002

Skills
Microsoft SQL Server, ASP.NET, CSS, SQL, XML, .NET, C#, T-SQL, Agile Methodologies, SOA, Software Development, Web Services

Education
Ramapo College of New Jersey   1994 — 2000
BS, Information Systems

Debra Reynolds (Davis) Debra Reynolds (Davis) Greater Philadelphia Area Details
Debra Reynolds (Davis)'s Call Center Services Experience 2009 - November 2010
Job Sales & Acquisitions, Escrow Insurance, Taxes, MI/PMI, Loan Support at PHH Mortgage
Industry Financial Services
Experience
PHH Mortgage  March 2012 - Present
PHH Mortgage  November 2010 - Present
Call Center Services   2009 - November 2010
McGraw-Hill  January 2001 - April 2010
GE Capital  1987 - 2001

Skills
Loan Origination, Management, Loans, Loan Servicing, Sales, Process Improvement, Finance, Financial Services, Mortgage Lending, Executive Management, Call Centers, Underwriting, Mortgage Banking, Risk Management

Education
Camden County College

Mercer County Community College

Shannon Trego Shannon Trego Bear, Delaware Details
Shannon Trego's Call Center Services Experience 2008 - 2009
Job Executive Assistant
Industry Banking
Experience
Foxfire Printing  July 2011 - Present
Lowe's Home Improvement  2009 - 2012
Call Center Services   2008 - 2009
Bank of America/MBNA America   2006 - 2007
MBNA America  2002 - 2006
MBNA America  2000 - 2002
MBNA America  1993 - 2000
MBNA America  1990 - 1993

Skills
Non-fiction, Short Stories, Freelance Writing, Fiction Writing, Copy Editing, Creative Writing, Editing, Proofreading, Poetry, Blogging, Published Author, Web Content

Education
University of Phoenix   2007 — 2013
Bachelor's degree, Communication

Wilmington College   1990 — 1995
Elementary Education and Teaching

Thomas McKean High School   1986 — 1990
HS Diploma, General Studies

JD & Kisha Butler JD & Kisha Butler Dover, Delaware Area Details
JD & Kisha Butler's Call Center Services Experience 1995 - 2000
Job Owner, JD Butler Custom Homes, LLC
Industry Construction
Experience
JD Butler Custom Homes, LLC   March 2002 - Present
Talbot County Public Schools  2000 - 2007
Save A Lot  2001 - 2005
Cambridge Wire Cloth   1999 - 2000
Mr. Curley's   1998 - 2000
Call Center Services   1995 - 2000

Education
Wor-Wic Community College   1999 — 2000
Business

University of Maryland Eastern Shore   1994 — 2000
Special Education

Deborah Cartier Deborah Cartier Greater Boston Area Details
Deborah Cartier's Call Center Services Experience 1997 - 2002
Job Call Center Customer Service Executive
Industry Hospital & Health Care
Experience
1A Auto  September 2012 - February 2015
Sirtex Medical, Inc.   October 2008 - May 2012
Magellan  2005 - 2008
Lowell Sun  January 2005 - September 2005
PCF - Publishers Circulation Fulfillment  August 2002 - June 2004
Call Center Services   1997 - 2002
Medi-life   1995 - 1996

Skills
Process Improvement, Call Centers, Customer Satisfaction, Strategic Planning, Workforce Planning, Operations Management, Forecasting, Sales Support, Hiring, Team Leadership, Recruiting, Program Management, Change Management, AS400, Microsoft Dynamics, groupwise, PPI, Enterprise Reporting, ADP Payroll, ERP, E-Time, CRM software, SynTelate, Customer Service, Customer Relations, Team Building, Problem Solving, Performance Management, Quickbooks, Avaya, Sales Management, Coaching, Budgeting, Mentoring, Organizational..., Salesforce.com, Data Entry, Service Level Agreements, Bold Chat, Time Force, Infinisource, Great Plains Software, Management, Zeacom, Monet WFM, CRM

Education
RCCSP Professional Educational Alliance   2014 — 2015
Contact Center Director Certified, Contact Customer Service and Sales

CCM Atlanta
Contact Center Mgr Certified, Management Call Center/ Customer Service/ and Operations

Middlesex Community College
Criminal Law, Criminal Justice

Newbury College
Paralegal, Law